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        Epson TM-H5000IIP (012LG): Parallel, w/o PS, ECW
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1.                                                        GSan   Name  Enable Disable Automatic Status Back  ASB    Format  ASCII GS a n  Hex 1D 61 n  Decimal 29 97 n   Range  0 lt n lt 255   Description  Enables or disables ASB and specifies the status items to include  using  n as follows   Bit Off On   Hex   Decimal   Status for ASB  O 00 0 Drawer kick out connector pin 3 status disabled   0  On 01 1 Drawer kick out connector pin 3 status enabled   O 00 0 On line off line status disabled   1  On 02 2 On line off line status enabled   O 00 0 Error status disabled   2  On 04 4 Error status enabled   O 00 0 Paper roll sensor status disabled   3  On 08 8 Paper roll sensor status enabled   4       Undefined   Off 00 0 Slip paper sensor status disabled   5  On 20 32 Slip paper sensor status enabled   6 7        Undefined   GSbn   Name  Turns smoothing mode on off   Format  ASCII GS b n  Hex 1D 62  Decimal 29 98 n   Range  0 lt n lt 255   Description  Turns smoothing mode on or off     5 24 Commands       e When the LSB is 0  smoothing mode is turned off     e When the LSB is 1  smoothing mode is turned on                          GS fn   Name  Select font for Human Readable Interpretation  HRI  characters   Format  ASCII GS f n  Hex 1D 66 n  Decimal 29 102 n   Range  n    0  1 48  49   Description  Selects a font for the HRI characters used when printing a bar code   n selects a font from the following table   n Font  0  48 Font A  12 x 24   1  49 Font B  9 x 24     HRI indicates H
2.                                        Format  ASCII ESC 3 n  Hex 1B 33  Decimal 27 51 n   Range  0  lt n  lt 255   Description  Sets the line spacing to  n x vertical or horizontal motion unit  inches   ESC      Name  Return home   Format  ASCII ESC     Hex 1B 3C  Decimal 27 60   Description  Moves the print head to the standby position   ESC n   Name  Set peripheral device   Format  ASCH ESC   n  Hex 1B 3D  Decimal 27 61 n   Range  1 lt sn lt 3   Description  Selects device to which host computer sends data  using n as follows   Bit Off On   Hex   Decimal Function  O 00 0 Printer disabled   0  On 01 1 Printer enabled  O 00 0 Customer display disabled   1  On 02 2 Customer display enabled   2 7       Undefined   ESC  n   Name  Cancel user defined characters   Format  ASCII ESC    Hex 1B 3F n  Decimal 27 63   Range  32 lt n lt 126   Description  Cancels user defined characters   ESC     Name  Initialize printer    5 8 Commands                    Format  ASCII ESC    Hex 1B 40  Decimal 27 64   Description  Clears the data in the print buffer and resets the printer mode to the  mode that was in effect when the power was turned on   ESC Cn   Name  Set cut sheet eject length   Format  ASCII ESC C n  Hex 1B 43 n  Decimal 27 67   Range  0 lt n lt 255   Description  Sets the eject length setting for slip paper to n lines   ESC D a1    nk NUL   Name  Set horizontal tab positions   Format  ASCII ESC D nl  nk NUL  Hex 1B 44 nl  nk 00  Decimal 27 68 nl  nk 0   Range  1 lt ns lt 255  Os 
3.      Thermal head     Auto cutter     180 000 hours  37 000 000 lines    240 000 passes   The MICR reader is  defined to have  reached the end of its  life when it reaches the  beginning of the  Wearout Period     15 000 000 lines    100 million pulses   100 km    1 500 000 cuts    Reference Information 4 11    Environmental Conditions    Temperature  Operating   Storage    Humidity  Operating   Storage     4 12 Reference Information    5  to 45  C  41   to 113  F      10   to 50  C  14  to 122  F    except for paper     10 to 9096 RH    10 to 90  RH  except for  paper     Chapter 5  Commands    Command Notation   Name  The name of the command    Format  The code sequence     ASCII indicates the ASCII equivalents    Hex indicates the hexadecimal equivalents    Decimal indicates the decimal equivalents      Ik indicates the contents of the     should be repeated k times      Range  Gives the allowable ranges for the arguments    Description  Describes the function of the command     Explanation of Terms       LSB Least Significant Bit  Control Commands  HT   Name  Horizontal tab   Format  ASCII HT  Hex 09  Decimal 9     Description  Moves the print position to the next horizontal tab position        LF   Name  Print and line feed   Format  ASCII LF    Hex 0A  Decimal 10    Description  Prints the data in the print buffer and feeds one line based on the current  line spacing     FF        Name     Print and eject cut sheet  in standard mode        Print and return to standard m
4.    Enabled Disabled  Print Density Selection  Print Density SW 2 3 SW 2 4  1  Light  ON ON  2 i OFF OFF  3 ii ON OFF  4  Dark  OFF ON       A 2 Dip Switch and Paper Near End Settings          Notes     When pin 6 of the interface connector is used for the reset signal  the printer is  reset at MARK on the RS 232 level     When pin 25 of the interface connector is used for the reset signal  the printer  is reset at SPACE on the RS 232 level or at HIGH on the TTL level     Changes in DIP switch settings  excluding switches 2 7 and 2 8 interface reset  signals  are recognized only when the printer power is turned on or when the  printer is reset by using the interface  If the DIP switch setting is changed after  the printer power is turned on  the change does not take effect until the  printer is turned on again or is reset     If you turn on DIP switch 2 7 or 2 8 while the printer is turned on  the printer may  be reset  depending on the signal state  DIP switches should not be changed  while the printer power is on     If the print density is set to level 3 or 4  the printing will be at the low speed     Dip Switch and Paper Near End Settings A 3    Parallel interface specification                                                    Set 1  SW Function ON OFF  1 1 Auto line feed Always enabled Always disabled  1 2 Receive buffer capacity   45 bytes 4K bytes  1 3      1 8 Undefined          Set 2  SW Function ON OFF        Off line  2 1 dpi ae  BUSK ni ud ful Receive buffer full 
5.   Commands 5 27    MICR Control Commands  only for printers with MICR     5 28                                                                                                 DLE EOT BS n   Name  Real time MICR status transmission   Format  ASCII DLE EOT BS  Hex 10 04 08 n  Decimal 16 4 8 n   Range  n 1   Description  Transmits the selected MICR status specified by n in real time as follows   n Function  1 Transmit MICR status  FSa0n   Name  Read check paper   Format  ASCII FS a 0  Hex 1C 61 30  Decimal 28 97 48   Range  O lt n  lt 255   Description  Selects MICR function and reads MICR characters specified by n as  follows   Bit Off On   Hex   Decimal   Function  0 Readable fonts   1 See the table below   2 3       Undefined  4 O 00 0 Not used  Fixed to Off   5 6       Undefined  7 O 00 0 Not used  Fixed to Off   Readable Fonts  Bit 1 Bit O Font  0 0 E13B  0   CMC7  1 0 Undefined  1 1 Undefined  Commands          FSal              Name  Load check paper to print starting position   Format  ASCII FS a 1   Hex 1C 61 31   Decimal 28 97 49   Description  Loads check paper to the print starting position  FS a2   Name  Eject check paper   Format  ASCII FS a 2   Hex 1C 61 32   Decimal 28 97 50   Description  Ejects check paper  FSb   Name  Request retransmission of check paper reading result   Format  ASCII FS b   Hex 1C 62   Decimal 28 98   Description  Retransmits the previous check paper  MICR character  reading results   FSc   Name  MICR mechanism cleaning   Format  ASCII FS c 
6.   Description  Prints the data in the print buffer and feeds the paper n x vertical motion    unit inches in the reverse direction    This command is available only when the slip paper is selected as the print sheet        ESCL   Name  Select page mode   Format  ASCII ESC L  Hex 1B 4C  Decimal 27 76   Description  Switches from standard mode to page mode     5 10 Commands    ESCRn                                               Name  Select an international character set   Format  ASCII ESC R n  Hex 1B 52 n  Decimal 27 82 n   Range  0xnx10   Description  Selects an international character set n from the following table   n Character set  0 U S A   1 France  2 Germany  3 U K   4 Denmark I  5 Sweden  6 Italy  7 Spain  8 Japan  9 Norway  10 Denmark II  ESCS   Name  Select standard mode   Format  ASCII ESC S  Hex 1B 53  Decimal 27 83   Description  Switches from page mode to standard mode   ESCT n   Name  Select print direction in page mode   Format  ASCII ESC T n  Hex 1B 54 n  Decimal 27 84 n   Range  O lt ns3  48 lt n lt 51    Commands 5 11                                                  Description  Selects the print direction and starting position in page mode   n specifies the print direction and starting position as follows   n Print Direction Starting Position  0  48 Left to right Upper le  1  49 Bottom to top Lower le  2  50 Right to left Lower right  3  51 Top to bottom Upper right  ESCUn   Name  Turn unidirectional printing mode on off   Format  ASCII ESC U n  Hex 1B 55 
7.   Function  O 00 0 No MICR reader   3  On 08 8 A MICR reader is installed   4 O 00 0 Not used  Fixed to Off   5       Undefined   6       Undefined   7 Off 00 0 Not used  Fixed to Off   GS L nL nH   Name  Set left margin   Format  ASCII GS L nL nH  Hex 1D 4C nL nH  Decimal 29 76 nL nH   Range  0  lt nL lt  255  0 lt nH lt 255   Description  Sets the left margin using nL and nH in standard mode     The left margin is set to   nL   nH X 256  X horizontal motion  unit   inches from the beginning of the line   GSPxy   Name  Set horizontal and vertical motion units   Format  ASCII GS P x y  Hex 1D 50 x y  Decimal 29 80 x y   Range  0 lt x lt  255  0 lt y lt 255   Description  Sets the horizontal and vertical motion units to 1 x inch and 1 y    inches  respectively     When x and y are set to 0  the default setting of each value is  used     Oo GS Vm 9 GS V mn        Name    Format      Range     5 22 Commands    Select cut mode and cut paper     ASCII GS V m   Hex 1D 56 m   Decimal 29 86 m    ASCII GS V m n  Hex 1D 56 m n  Decimal 29 86 m n  m   1 49     m 66 0 lt n lt 255        Description  Selects a mode for cutting paper and executes paper cutting  The    value of m selects the mode as follows                          m Print mode  1  49 Partial cut  one point left uncut   66 Feeds paper  cutting position    n x  vertical motion unit     and cuts the  paper partially  one point left uncut   GS W nL nH   Name  Set printing area width   Format  ASCII GS W nL nH  Hex 1D 57 nL nH 
8.   General problems 2 2 14 4d a Yak ina eee ke 3 1  Printing problems zi  zx X He Er rl 3 1  Cleaning the paper roll printhead            6    cece cece eee 3 3  Paper handling  problems    1 25 20 o Pelbe nannte 3 4  Auto cutter probl  mi sr  ceres mn e d a he WR LEE 3 6   Cleaning the Optional MICR Mechanism              see 3 7   MICA cleaning method  Recommended                  ssesses 3 7  The cleaning  procedure      iesus onen tases eg ater te A meet 3 7  Explanatin of a cleaning sheet            0 06 cece cece eee eee 3 9   Hexadecimal Dump  2    dcl eb b Sob MA ned UG aa 3 10    xi    Chapter 4 Reference Information    Printing Specifications    cese ee ea A vant Eg 4 1  Slip Paper i  lu ae sa  lp se Re Ed meet e Ris Reda 4 1  Receipt Paper 536i ee ee e euism vibe qe 4 2   Ribbon Sp  cifications    cuc e e Rx RD CD Ub  n e dep ext a 4 4   MICR Reader  Option  u    nen ml 4 4   Paper Specifications    ec  eR ans ea nerd tee i Rss RH Ya 4 5   Electrical  Characteristics 1    2222  lere d e ana ie PS 4 10   Reliability   s rat a ee re Sb Ras era to d efe te LR uera 4 10   Environmental Conditions            sssssss nenn nennen 4 12    Chapter 5 Commands    Command Notation    ci  un  al ERG RR ER RE E 5 1  Explanation of Terms 222    HH e 5 1  Control Commands us  ra Pes un ana  5 1  MICR Control Commands  only for printers with MICR                 22    5 28  Appendix A Dip Switch and Paper Near End Settings  Set  ng the DIP Switches  sieer sgn 22 Rn E TA A 1  DIP Swi
9.   Hex 1C 63   Decimal 28 99     Description  Cleans the MICR mechanism     Commands 5 29    5 30 Commands    Appendix A  Dip Switch and Paper Near End Settings    Although the factory settings are best for almost all uses  if you  have special requirements  you can change the DIP switch or paper  near end settings     Setting the DIP Switches  DIP switch functions    Your printer has two sets of DIP switches  The functions of the  switches are shown in the following tables     Serial interface specification                                  Set 1  SW   Function ON OFF        Data receive error Ignored Prints       2   Receive buffer capacity   45 bytes 4K bytes   3   Handshaking XON XOFF DTR DSR   4   Data word length 7 bits 8 bits   5   Parity check Enabled Disabled   6   Parity selection Even Odd   7  3 Transmission speed  See the table below                    Dip Switch and Paper Near End Settings A 1    Transmission Speed                                                                                        Transmission Speed  BPS  bits per second 1 7 1 8  2400 ON ON  4800 OFF ON  9600 ON OFF  19200 OFF OFF  Set 2  SW   Function ON OFF  2 1 nanashaking  BUSY Receive buffer full Pil ne bs  condition  receive buffer full  Customer display  2 2  DM D  connection Connected Not connected  2 3  Selects print density   Refer to table below  2 4  2 5   Reserved  do not change settings  2 6 Fixed to OFF  2 7   VF pin 6 reset signal   Enabled Disabled  2 8   I F pin 25 reset signal
10.   Paper type  Normal check paper with thickness of 0 09  to 0 36 mm  0 0035 to 0 141      Size  70 mm x 70 mm to 210 mm x 297 mm   A4   2 76  x 2 76  to 8 27  x 11 69      4 4 Reference Information    Paper Specifications    Paper feed method   Paper feed pitch     Paper feed speed   Slip     Paper roll     Paper roll  single ply      Friction feed    Default 4 23 mm  1 6      Approximately 60 3 msec line   4 23 mm  1 6   feeding     Approximately 86 4 mm second  3 4  inches second   continuous feeding     Approximately 70 mm  second  2 76  inches second   continuous feeding     Size  Width  79 5 mm   0 5 mm   3 13    0 02        Maximum 83 mm  3 27      outside  diameter     Paper roll Inside  12 mm  0 47       spool Outside  18 mm  0 71       diameter  Paper must not be pasted  to the paper roll spool     Take up 80  5jmm 3 152092    paper roll  width     Reference Information 4 5    Slip paper    Ambient temperature  and copy capability    Paper type  Normal paper  Carbon copy paper  Pressure sensitive paper    Total 0 09 to 0 36 mm   0035 to  thickness   0141        See    Copy capability and paper thickness     on the next page for more information     Size 70 mm x 70 mm to 210 mm   W xL   x 297 mm  A4    2 76    x 2 76    to 8 27    x  11 69        Copy capability is greatly influenced by  the ambient temperature  so printing must  be performed under the conditions  described in the table below     Relationship between ambient temperature and    number of copies       N
11.   Tel  02151 711051  Fax  02151 713293    viii Introduction    In Southeast Asia     N A K  Mfg  Malaysia  SDN BHD   Lot 19 11  Bersatu Industrial Complexs   Jalan Satu  Kaw Per  Cheras Jaya    Balakong Industrial Area  43200 Cheras   Selangor Darul Ehsan  Malaysia    Tel  03 9047896  9047900  9047691  Fax  03 9047889    Other Qualified Suppliers for Thermal Paper    The following suppliers sell thermal paper that may be used if  desired  Contact each company for information     Original paper     Original paper     Original paper     TF50KS E   Nippon Paper Industry Co   Ltd   1 12 1  Yuraku Cho  Chiyoda Ku  Tokyo 100 Japan    Tel  03 3218 8000  Fax  03 3216 1375    PD 160R   New Oji Paper Mfg  Co   Ltd   7 5 Ginza 4 Chome Chuo Ku  Tokyo 104 Japan    Tel  03 3563 4800  Fax  03 3563 1136    AF50KS E  Jujo Thermal Oy  Finland   P O  Box 92 FIN27501 Kauttua Finland    Tel  38 3932900  Fax  38 3932419    Introduction ix    Original paper  F380  Kanzaki Specialty Papers  Inc   Cummings Street  Ware  MA 01082 U S A     Tel   413 967 6204  Fax   413  734 5101    Ordering Ribbon Cassettes    The TM H5000 H5000P uses a long lasting ribbon cassette in the  slip section  To order ribbon cassettes  contact your dealer or your  local affiliate  See Appendix B for a list of EPSON subsidiaries with  their addresses and telephone numbers     x Introduction    Contents    Quick Reference         ullus e Ru en eras i  Introduction    as  etr LE RUSO EG SU Me uS NE S eee deca set den ds vii   
12.  2  Loosen the adjusting screw and move the tab up to the upper  setting        3  Tighten the adjusting screw  and check to be sure that the  detecting lever moves freely     Dip Switch and Paper Near End Settings A 7    4  Replace the paper roll     A 8 Dip Switch and Paper Near End Settings    Appendix B    EPSON Sales Subsidiaries    EPSON AMERICA INC   OEM DW     EPSON EUROPE B V     EPSON Deutschland GmbH    EPSON U K  LIMITED    EPSON FRANCE S A     EPSON IBERICA  S A     EPSON ITALIA S P A     EPSON SINGAPORE PTE  LTD     20770 Madrona Ave    Torrance  CA 90559 2842 U S A   Tel   1 310 787 6300   Fax   1 310 782 5350    Prof  J H  Bavincklaan 5   1183 AT Amstelveen The Netherlands  Tel   31  0 20 5475 251   Fax   31  0 20 6454 315    Z  lpicher Strasse 6  40549  D  sseldorf 11  Germany  Tel   49  0 211 5603218  Fax   49  0 211 8584768    Campus 100 Maylands Ave   Hemel Hempstead Herts  HP2 7TJ  United Kingdom   Tel   44 1 0 442 61144   Fax   44 1  0 442 227 244    68 Bis Rue Marjolin B P  320 92305  Levallois Perret Cedex  France  Tel   33  0 1 40 87 38 62   Fax   33  0 1 47 37 15 10    Avda  de Roma  18 26   08290 Cerdanyola del Vall  s  Barcelona   Spain  Tel   34  9 3 582 2500   Fax   34  9  3 582 1555    V le F Ili Casiraghi  427   20099 Sesto Si Giovanni  Milan   Italy  Tel    39 226 2331   Fax  39 2244 0750    No  1 Raffles Place  26 00 OUB  Centre Singapore  0104   Tel   5 530477   Fax   5 5338119    EPSON Sales Subsidiaries B 1    EPSON HONG KONG LIMITED    EP
13.  9   Reading data  Reserved     2  Do not change settings  ARSCH  2 3  Selects print density Refer to table below   2 4  2 5     Reserved    2 7  Do not change settings  ARSCH     I F pin 31 reset signal a   gt   Do not change settings  Reigen                   A 4 Dip Switch and Paper Near End Settings    Print Density Selection                               Print Density SW 2 3 SW 2 4   IdghD            ToN fon    2 t OFF OFF   3 v ON OFF   4  Dark  OFF ON   Notes       When pin 6 of the interface connector is used for the reset signal  the printer is  reset at MARK on the RS 232 level       When pin 25 of the interface connector is used for the reset signal  the printer  is reset at SPACE on the RS 232 level or at HIGH on the TTL level       Changes in DIP switch settings  excluding switch 2 8 interface reset signal  are  recognized only when the printer power is turned on or when the printer is  reset by using the interface  If the DIP switch setting is changed after the  printer power is turned on  the change does not take effect until the printer is  turned on again or is reset           f you turn on DIP switch 2 8 while the printer is turned on  the printer may be  reset  depending on the signal state  DIP switches should not be changed  while the printer power is on        f the print density is set to level 3 or 4  the printing will be at the low speed     Dip Switch and Paper Near End Settings A 5    Changing the DIP switch settings    If you need to change setting
14.  B  9 x 24    0  lt d1    d y X xk    255   For slip paper    y 2   32    c1  lt c2  lt 126   0    x  lt 12 Font A  9 x 9     0    x   9 Font B  7 X 9   0  lt d1   d yx xk    255     Description  Defines user defined characters     Commands 5 5    e y specifies the number of bytes in the vertical direction    e c1 specifies the beginning character code for the definition  and  C2 specifies the final code      xspecifies the number of dots in the horizontal direction      disthe dot data for the characters  The dot pattern is in the  horizontal direction from the left side  Any remaining dots on  the right side are blank      Theallowable character code range is from ASCII code  20H 32  to 7EH 126     e The data to define a user defined character is   y X x  bytes      Setacorresponding bit to 1 to print a dot or 0 to not print a dot     ESC  k m nL nH di    dk              Name  Select bit image mode   Format  ASCII ESC K mnLnH d1    k  Hex 1B 2A mnLnH dl    k  Decimal 27 42 mnLnH dl    k   Range  m   0  1  32  33  for the paper roll   m   0  1  for the slip paper   0     nL  lt 255  0     nH  lt 3  0  lt  d  lt 255   Description  Selects a bit image mode using m for the number of dots specified by  nL and nH  as follows    For the paper roll     z g Horizontal  Vertical Direction direction  m   Mode Number of Dot Dot Number of Data  K   Bits Density Density  0 8 dot single density 8 60 DPI 90 DPI NL   NH x 256  1 8 dot double density 8 60 DPI 180 DPI NL   NH x 256  32   24 d
15.  Chapter 1 Setting Up the Printer    Unpacking  oce oett Herr I QE UP a EU Ee 1 1  Removing the protective material           lecce 1 2  Connecting the Cables and Grounding the Printer              2222 22222200  1 3  Connecting the Drawer 2    uns  en ana needs E ug 1 5  Connecting the Display Module n    nanana nunnur rennene rnr 1 7  Grounding the Printer  sssreressstieisir ettira Gra enn 1 7  Connecting the Power Supply           6    c cece cece cece eee 1 8  Installing or Replacing the Paper Roll           0    c cece eee eee eens 1 10  Installing the Ribbon Cassette            2222cceeeeeeeeeeeeeneneeeennnnnn 1 13  Using the Power Switch Cover          isses 1 15  Self Test   2 2200  Leni exe Nena i bit eod eke Sar 1 15  Running the self test with a paper roll            2222cccceeeeeeeeeennn 1 15  Running the self test with slip paper            ssseeeeeee 1 16  Adjustments and Settings     oc  lise ae e ee eee e Res 1 17    Chapter 2 Using the Printer    Operating the Control Panels         6  6 6 cece cence eens 2 1  Paper Roll Control Panel          csini Dipi eee eee eee 2 1  Slip Control  Patiel  a    un tetin ci an ne  e 2 1  Indicat  rlights  gt     au nn 2 2  Slip Paper Handling eedem pe ARR hes sh chad iia Sis 2 3  Using the MICR Reader  Option             6c  cece cece eee es 2 5  Reading MICR characters on personal checks                2222222200  2 5    Chapter 3 Troubleshooting    Troubleshooting   22 205 cle eS ae ss oa da ging data wa gedit hate HE 3 1
16.  Decimal 29 87 nL nH   Range  0  lt nLs 255  0 lt nH lt 255     Description  Sets the printing area width to the area specified by nL and nH in    standard mode     The printing area width is set to   nL   nH x 256  x horizontal  motion unit   inches from the left margin           GS   nL nH   Name  Set relative vertical print position in page mode   Format  ASCII GS   nL nH  Hex 1D 5C nL NH  Decimal 29 92 nL nH   Range  0  lt nL lt  255  0 lt nH lt 255   Description  Sets the relative vertical print starting position from the current  position in page mode     This command sets the distance from the current position to    nL   nH x 256  x vertical or horizontal motion unit  inches   GS rtm   Name  Execute macro   Format  ASCII GS N rtm  Hex 1D 5E rtm  Decimal 29 94 rtm   Range  0 lt r lt 255  0 lt t lt 255  m 0 1     Description  Executes a macro       r specifies the number of times to execute the macro   e t specifies the waiting time for executing the macro   The waiting time is f x 100 msec for every macro execution     Commands 5 23         mspecifies macro executing mode    e When m   0    The macro executes r times continuously with interval specified by t      When m   1   After waiting for the period specified by t  the PAPER OUT and SLIP  LED indicators blink and the printer waits for the FEED  FORWARD  or REVERSE button to be pressed  After the button is pressed  the  printer executes the macro once  The printer repeats the operation r  times                      
17.  again to continue the self  test     Adjustments and Settings    The TM H5000 H5000P is set up at the factory to be appropriate  for almost all users  It does  however  offer some settings for users  with special requirements     It has DIP switches that allow you to change communication  settings  such as handshaking and parity check  as well as print  density and connection to a customer display     The TM H5000 H5000P also has a near end sensor for the paper in  the receipt section  This can give you a warning when the paper is   almost out  If you find that there is not enough paper remaining on  the roll when the near end sensor is triggered  you can change the   near end sensor setting     See Appendix A if you need to make any of these changes     Setting Up the Printer 1 17    1 18 Setting Up the Printer    Chapter 2  Using the Printer    Operating the Control Panels    You can control the basic paper feeding operations of the printer  with the buttons on the control panels  The indicator lights help  you monitor the printer   s status     Paper Roll Control Panel       Button    The button can be disabled by the ESC c 5 command  but it works  whenever the printer cover is open  even if it has been disabled by  the ESC c 5 command     Press the FEED button once to advance receipt paper one line  You    can also hold down the FEED button to feed receipt paper  continuously     Slip Control Panel    Ting  POWER  EERROR    RELEASE    m SLIP       Re ee    Using the Prin
18.  clean the MICR mechanism     2 6 Using the Printer    Chapter 3  Troubleshooting    Troubleshooting    This chapter gives solutions to some printer problems you may  have     General problems    The lights on the control panel do not come on     Make sure that the power supply cables are correctly plugged into  the printer  the power unit  and to the power outlet     Make sure that power is supplied to the power outlet  If the outlet  is controlled by a switch or timer  use another outlet     Printing problems    The paper roll section ERROR light is on  not blinking  and nothing is  printed     If the PAPER OUT light is on  the paper roll is not installed or is at  or near the end  Install a new paper roll  See Chapter 1 for  instructions     If the PAPER OUT light is off  make sure that the paper roll cover is    properly closed  Press the printer cover until the cover audibly  clicks into place     An ERROR light is blinking and the printer does not print     First  turn off the printer and check for a paper jam   See the paper  jam description on page 3 4      Troubleshooting 3 1    If there is no paper jam and the printer has been printing for quite a  while  the print head may be overheated  If the print head is  overheated  the printer will resume printing when the head has  cooled  usually within two or three minutes      If there is no paper jam and the print head is not overheated  turn  off the printer and turn it back on after about 10 seconds  If the  ERROR ligh
19.  n On 01 1 Paper roll near end sensor enabled   e 00 0 Paper roll near end sensor disabled     On 02 2 Paper roll near end sensor enabled   23        Undefined   Off 00 0 TOF sensor disabled     On 10 16 TOF sensor enabled                          Commands 5 15                                     Bit Off On   Hex Decimal Function  Off 00 0 BOF sensor disabled   5  On 20 32 BOF sensor enabled   6 7       Undefined   ESCc5n   Name  Enable disable panel buttons   Format  ASCII ESC c 5 n  Hex 1B 63 35  Decimal 27 99 53 n   Range  0 lt n lt 255     Description  Enables or disables the panel buttons   e When the LSB is 0  the panel buttons are enabled       When the LSB is 1  the panel buttons are disabled           ESCdn   Name  Print and feed n lines   Format  ASCII ESC d n  Hex 1B 64  Decimal 27 100 n   Range  0 lt n lt 255   Description  Prints the data in the print buffer and feeds n lines   ESCen   Name  Print and reverse feed n lines   Format  ASCH ESC e n  Hex 1B 65  Decimal 27 101 n   Range  0 lt n lt 255     Description  Prints data in the print buffer and feeds n lines in the reverse direction     This command is available only when the slip paper is selected  as the print sheet        ESC f t1 t2    Name  Set cut sheet waiting time    Format  ASCII ESC f t1 2  Hex 1B 66 t1 2  Decimal 27 102 t1 2    Range  0xt1x15    0 lt t2 lt 64     Description  Sets the time that the printer waits for slip paper to be inserted and the  time from insertion of the slip to the start of p
20.  width mode not selected     On 20 32 Double width mode selected   6     Undefined   Off 00 0 Underline mode not selected       On 80 128 Underline mode selected                         Determine the values of n by adding the values of all the characteristics you want to       select   ESC   nL nH   Name  Set absolute print position   Format  ASCII ESC   nL nH  Hex 1B 24 nL nH  Decimal 27 36 nL nH    5 4 Commands        Range  0    nL  lt 255  0    nH   255     Description  Sets the print starting position from the beginning of the line       The distance from the beginning of the line to the print  position is   nL   nH X 256  X  vertical or horizontal motion  unit   inches     ESC   n    Name  Select cancel user defined character set    Format  ASCII ESC   n  Hex 1B 25 n  Decimal 27 37 n    Range  0  lt n  lt 255     Description  Selects or cancels the user defined character set       When the LSB is 0  the user defined character set is canceled  and the internal character set is selected       When the LSB is 1  the user defined character set is selected     ESC  amp  y c1 c2  x1 d1   d y X x1      xk d1   d y X xk       Name  Define user defined characters   Format  ASCII ESC  amp  y c1 c2  x1 d1   d y X x1        xk d1   d y X xk    Hex 1B 26 y cl c2  x1 d1   d y X x1        xk d1   d y X xk    Decimal 27 38 y cl c2  x1 d1   d y X x1        xk d1   d y X xk     Range    For the paper roll   y 3    32  lt c1  lt c2  lt 126   0    x  lt 12 Font A  12 x 24   0    x   9 Font
21. 1  On 02 2 Paper roll enabled   O 00 0 Slip paper disabled   2  On 04 4 Slip paper enabled   3 7       Undefined   ESCc3n   Name  Select paper sensor s  to output paper end signals   Format  ASCII ESC c 3 n  Hex 1B 63 33 n  Decimal 27 99 51 n   Range  0  lt n  lt 255     Description  Selects the paper sensor s  to output paper end signals    5 14 Commands    e This command is available only with a parallel interface and is  ignored with a serial interface     e Each bit ofn is used as follows                                                                                                  Bit Off On   Hex   Decimal   Function  O 00 0 Paper roll near end sensor disabled   0 On 01 1 Paper roll near end sensor enabled   O 00 0 Paper roll near end sensor disabled     On 02 2 Paper roll near end sensor enabled   O 00 0 Paper roll end sensor disabled      On 04 4 Paper roll end sensor enabled   O 00 0 Paper roll end sensor disabled   i On 08 8 Paper roll end sensor enabled   O 00 0 TOF sensor disabled   s On 10 16 TOF sensor enabled   O 00 0 BOF sensor disabled   z On 20 32 BOF sensor enabled   67    2   Undefined   ESCc4n   Name  Select paper sensor s  to stop printing   Format  ASCII ESC c 4 n  Hex 1B 63 34 n  Decimal 27 99 52 n   Range  0  lt n  lt 255     Description  Selects the paper sensor s  used to stop printing when a paper end is  detected  using n as follows                                   Bit Off On  Hex   Decimal Function  O 00 0 Paper roll near end sensor disabled  
22. 1 88 ME                         Reference Information 4 1       Receipt Paper    Printing method  Thermal line printing   Dot density  180 dpi x180 dpi  the number of dots per  25 4 mm  1        Printing direction  Unidirectional with friction feed   Printing width  72 mm  2 83      512 dot positions    Characters per line  42  Font A   default   56  Font B     Character spacing  0 28 mm   01    2 dots   Font A  default   0 28 mm   01    2 dots   Font B   Programmable by control command     Printing speed   High  Approximately 16 5 lines second   4 23 mm  1 6     feed  at 24V  20  C   density level 2   Approximately 70 mm second   approximately 2 76    second     Printing speed   Low  Approximately 11 8 lines second  4 23  mm  1 6     feed   Approximately 50 mm second   approximately 2 0   second   High and low speeds are switched  automatically depending on the voltage  applied to the printer and the temperature  of the environment   Approximately 35 mm second   approximately 1 4   second  when a  ladder bar code is printed     Note   Printing speed may be slower  depending on the data transmission  speed and the combination of control commands     4 2 Reference Information    Paper feeding speed  Approximately 70 mm second   approximately 2 76    second  continuous  printing    Line spacing  default   4 23 mm  1 6    Programmable by control command     Number of characters  Alphanumeric characters  95  International characters  32    Extended graphics  128 x 10 pages   incl
23. 255  1 lt y lt 48  for the paper roll   x xy     1536  for the paper roll   1 lt y lt  255  for slip paper   xxy  lt 404  for slip paper   0 lt d lt 255     Description  Defines a downloaded bit image using the number of dots specified  byxandy    The number of dots in the horizontal direction is x x 8     Commands 5 19      Thenumber of dots in the vertical direction is y x 8    e Ifxxyisout of the specified range  this command is ignored      Thedindicates bit image data  Data  d  specifies a bit printed  to 1 and not printed to 0    e After a downloaded bit image is defined  it is available until  ESC Q or ESC  amp  is executed  the printer is reset  or the power  is turned off        GS  m   Name  Print downloaded bit image   Format  ASCII GS   m  Hex 1D 2F m  Decimal 29 47 m   Range  0 lt m lt 3 48 lt m lt 5l   Description  Prints a downloaded bit image using the mode specified by m       Paper roll      m selects a mode from the table below                          m Mode Vertical Dot Density  DPI  Horizontal Dot Density  DPI   0  48 Normal 180 180  1  49 Double width 180 90  2  50 Double height   90 180  S51 Quaaruple 90 90    Slip paper    1 er Maximum Number of  m Mode Adjacent Dot Printing Horizontal Dots  0  48 Normal Not available 800  1  49 Double width Available 400  GS    Name  Start end macro definition   Format  ASCII GS    Hex 1D 3A  Decimal 29 58   Description  Starts or ends macro definition   GSBn   Name  Turn white black reverse printing mode on off   Fo
24. LE ENQ n  Hex 10 05 n  Decimal 16 5 n    Range  1  lt n  lt 3    Description  Responds to a request from the host computer  n specifies the request as  follows    n   Request    1 Recover from an error and restart printing from the line where the error occurred       2 Recover from an error after clearing the receive and print buffers    3 Cancel the slip waiting status                ESC FF   Name  Print data in page mode   Format  ASCII ESC FF  Hex 1B 0C  Decimal 27 12   Description  In page mode  prints all buffered data in the printing area collectively   ESC SPn   Name  Set right side character spacing   Format  ASCII ESC SP n  Hex 1B 20 n  Decimal 27 32 n   Range  0  lt n  lt 255    Commands 5 3        Description     Sets the character spacing for the right side of the character to  n x  horizontal or vertical motion units                                                ESC n   Name  Select print mode s    Format  ASCII ESC   n  Hex 1B 21 n  Decimal 27 33 n   Range  0  lt n  lt 255   Description  Selects print mode s  using n as follows   Bit Off On   Hex   Decimal Function  Off 00 0 Character font A  12 x 24 for the paper roll and 9 x 9  for the slip paper  selected   j On 01 1 Character font B  9 x 24 for the paper roll and 7 x 9  for the slip paper  selected   1       Undefined   2       Undefined   O 00 0 Emphasized mode not selected     On 08 8 Emphasized mode selected   O 00 0 Double height mode not selected   i On 10 16 Double height mode selected   O 00 0 Double
25. SON TAIWAN TECHNOLOGY     amp  TRADING LTD     SEIKO EPSON CORP     KOREA OFFICE    EPSON AUSTRALIA PTY  LTD     EPSON HANBAI CO   LTD   TOKYO OFFICE     OSAKA OFFICE     B 2 EPSON Sales Subsidiaries    25 F   Harbor Centre  25  Harbor Road   Wanchai  Hong Kong   Tel   852 2 585 4663   Fax   852 2 827 4346    10f  No  287  Nanking E  Road  Sec  3  Taipei  Taiwan R O C    Tel   886  0 2 717 7360   Fax   886  0 2 718 9366    10F  KIL 63 Building 60    Yoido Dong  Youngedungpo Ku   Seoul  Korea   Tel   82  0 2 784 6027   Fax   82  0 2 769 1049    70 Gibbes Street  Chatswood NSW 2067  Australia   Tel   61  0 2 415 9000   Fax   61  0 2 417 0077    3F Building Kawaguchi   Fuda Chofu Shi Tokyo 182 Japan  Tel   0424 99 7829   Fax   0424 99 7834    13F Shin Osaka Daiichi Seimei Bldg   5 24 3 Chome Miyahara Yodogawa ku  Osaka 532 Japan   Tel   06 350 4964   Fax   06 350 4968    
26. TM H5000 H5000P    Operator   s Manual    Using this online operator e guide    The words on the left side of this screen are bookmarks for allthe  topics in this guide     Use the scroll bar next to the bookmarks to find any topic you  want  Click a bookmark to instantly jump to its topic   If you wish   you can increase the size of the bookmark area by dragging the  dividing bar to the right      Use the scroll bar on the right side of this screen to move through  the text     Use the zoom tools to magnify or reduce the page display   d   Click the Find button if you want to eearch for a particular term    However  using the bookmarks is usually quicker    Complete online documentation for Acrobat Reader is located in the Help directory for Acrobat Reader     Return to main menu      hybrid printer    TM H5000 H5000P    Operator s Manual  MICR Option Included    400613704    Printer Parts and Labels    Paper roll cover       Auto cutter cover  Paper roll    control panel    Front cover       Slip paper    On Off switch  control panel    E POWER  W ERROR  m RELEASE    m SLIP       Labels                         ZI                                        Ribbon installation  label inside Label affixed on  front cover ADJUSTMENT    the document table  TURN KNOB  UNTIL YOU SEE  TRIANGLE IN OPENING  Label inside  cutter section Slide open this cutter cover  only when paper roll cover  cannot be opened   nstruction label for when  AT ANY OTHER TIME COVer won t open  Label inside p
27. The  self test prints the printer settings and then prints the  following  cuts the paper  and pauses   The PAPER OUT light  blinks      Self test printing   Please press the PAPER FEED button     3  Press the FEED button to continue printing  The printer prints a  pattern using the built in character set     4  The self test automatically ends and cuts the paper after  printing the following     KKK    completed        The printer is ready to receive data as soon as it completes the self  test     Note   If you want to pause the self test manually  press the FEED  button  Press the FEED button again to continue the self test     Running the self test with slip paper    1  Make sure the printer is turned off and the printer cover is  closed properly     2  While holding down the REVERSE button  turn on the printer to  begin the self test   The SLIP light blinks      3  Feed a sheet of slip paper into the printer  The printer loads the    paper automatically  prints the printer settings  and then ejects  the paper     1 16 Setting Up the Printer    4  Remove the paper from the printer and feed another sheet of  slip paper into the printer to print characters from the character  table  Continue to feed slip paper into the printer until the self  test prints the following     KKK    completed       The printer is ready to receive data as soon as it completes the self  test     Note   If you want to pause the self test manually  press the REVERSE  button  Press the REVERSE button
28. aper his label is packed with the printer  roll cover Affix the label at the side of the  printer     N CAUTION     Caution labels for drawer kick out and display module  connectors     Quick Reference    This Quick Reference will direct you to key areas of this Operator s  Manual  For a complete listing of topics  see the Contents     Printer Parts and Labels inside front cover   Ordering Paper and Ribbons page viii  Where to order paper and ribbons    Setting Up the Printer page 1 1  How to set up the printer    installing and Replacing Paper page 1 10  How to load or change the roll paper    Validating and Verifying Checks page 2 5    How to validate and verify checks using the optional Magnetic Ink  Character Recognition  MICR  Reader     Solving Problems page 3 1    How to correct problems     All rights reserved  No part of this publication may be reproduced  stored in a  retrieval system  or transmitted in any form or by any means  electronic  mechanical   photocopying  recording  or otherwise  without the prior written permission of Seiko  Epson Corporation  No patent liability is assumed with respect to the use of the  information contained herein  While every precaution has been taken in the  preparation of this book  Seiko Epson Corporation assumes no responsibility for  errors or omissions  Neither is any liability assumed for damages resulting from the  use of the information contained herein     Neither Seiko Epson Corporation nor its affiliates shall be liable 
29. d off     When the LSB is 1  upside down printing mode is turned on   GS  n   Name  Select character size   Format  ASCII GS   n  Hex 1D 21  Decimal 29 33 n   Range  0 lt n lt 255   1     vertical number of times  lt  8  1     horizontal number of times  lt  8    Description  Selects the character height using bits 0 to 3 and selects the character  width using bits 4 to 7  as follows   Bit Off On   Hex   Decimal   Function  0  1  Character height selection  See Table 2   2  3  4  5  Character width selection  See Table 1   6  7  Commands    Table 1 Table 2                                                       Character Width Selection Character Height Selection  Hex Decimal   Width Hex Decimal Height  00 0 1  normal  00 0 l normal   10 16 2  double width  01 1 2  double height   20 32 3 02 2 3  30 48 4 03 3 4  40 64 5 04 4 5  50 80 6 05 5 6  60 96 7 06 6 7  70 112 8 07 7 8  GS   nL nH   Name  Set absolute vertical print position in page mode   Format  ASCII GS   nLnH  Hex 1D 24 nL nH  Decimal 29 36 nL nH   Range  O lt nL lt 255 0 lt nH lt 255   Description    Sets the absolute vertical print starting position for buffer    character data in page mode       This command sets the absolute print position to   nL   nH x  256  x  vertical or horizontal motion unit   inches     GS  x y d1    dx x y X 8      Name  Define downloaded bit image    Format  ASCII GS   x d1    d x x y x 8   Hex 1D 2A x d1    d x x y x 8   Decimal 29 42 x y d1     d x x yx 8      lt      Range   1 lt x lt 
30. d the second column gives the ASCII  characters that correspond to the codes     Hexadecimal Dump  1B 21 00 1B 26 02 40 40       amp      1B 25 01 1B 63 34 00 1B  26  c4    41 42 43 44 45 46 47 48 ABCDEFGH    4 A period     is printed for each code that has no ASCII  equivalent        4 During the hex dump all commands except DLE EOT and  DLE ENQ are disabled     Open the cover to set the printer off line so that it will print the  last line     Close the cover and turn off the printer or reset it to turn off the  hex dump mode     3 10 Troubleshooting    Chapter 4  Reference Information    Printing Specifications    Slip Paper  Printing method  Serial impact dot matrix  Head wire 9 pin vertical line  0 353 mm  1 72 inch   configuration  wire pitch    Head wire diameter  0 29 mm   01    Printing direction  Bidirectional  minimum distance printing    Number of characters  Alphanumeric characters  95  International characters  32    Extended graphics  128 x 7 pages   including space page     Character structure  Font A  9 x9 3 dot spacing  in half dot  units     Font B  7 x9  2 dot spacing  in half dot  units     Larger spacing can be set by using ESC SP     Character size and printing speed          Character  structure Character Characters   Horizontal spacin Characters   persecond   Characters   Character size  dots x vertical  hat dois  per inch  carriage perline    widthxheight   dots  moving speed   1 6 x 3 1 mm  9x9 3 dots 12 5 233 66 ee  1 3 x 3 1 mm  7x9 2 dots 16 7 31
31. dhesive sheet     10  Remove and do a sheet after cleaning sheet discharge   11  Turn off the power switch     Command code sequence    1  MICA cleaning command   FS c   was installed to clean up    2  Carry out from 8  to 10  described above in the self test mode   NOTES   In case of using an adhesive cleaning sheet    1  peel off only desinated pasteboard    2  insert from correct derection  and    3  insert as peeled portion to be upside     Explanatin of a cleaning sheet    Moistened Cleaning sheet    PRESAT brand  KIC   CHECK READER CLEANING CARD  or  equivalent cleaning sheet is required     Adhesice cleaning sheet  Refer to Figure 2     Part Name   Sheet roller cleaning  A    Part Number   1038046    Troubleshooting 3 9    Hexadecimal Dump    This feature allows experienced users to see exactly what data is  coming to the printer  This can be useful in finding software  problems  When you turn on the hex dump function  the printer  prints all commands and other data in hexadecimal format along  with a guide section to help you find specific commands     To use the hex dump feature  follow these steps     1     2     3     4     After you make sure that the printer is off  open the cover   Hold down the FEED button while you turn on the printer   Close the cover     Run any software program that sends data to the printer  The  printer prints  Hexadecimal Dump  and then all the codes it  receives in a two column format  The first column contains the  hexadecimal codes an
32. ed   EMC is tested using the EPSON PS 170 power supply     Europe  CE marking  EN55022  EN50082 1  EN45501    Safety Standard  T  V  North America  EMI  FCC Class A  Safety standards  UL 1950 2TH D3  C UL    Japan  EMI  VCCI Class 1    About This Manual  Setting Up and Using    4 Chapter 1 contains information on unpacking the printer  setting it up  setting  the DIP switches  and adjusting the paper near end sensor     A Chapter 2 contains information on using the printer        4 Chapter 3 contains troubleshooting information     Reference    4 Chapter 4 contains specifications       4 Appendix A tells how to change the DIP switch and paper near end settings   and Appendix B lists the EPSON Sales Subsidiaries and their addresses     Warnings  Cautions  and Notes     NWARNING     Warnings must be followed carefully to avoid serious bodily  injury      NCAUTION     Cautions must be observed to avoid minor injury to yourself or  damage to your equipment        Note   Notes have important information and useful tips on the operation of your  printer     vi    Introduction    Features    The TM H5000 and TM H5000P are high quality POS printers that can print on slip  and receipt paper  paper roll   The printers have the following features     Slip Section   4 Wide slip paper capability  maximum characters per line  88 with 7 x 9 font    4 Copy printing is possible    4 High throughput using bidirectional  minimum distance printing    LY Optional Magnetic Ink Character Recognitio
33. einer falschen Lade kann diese oder der  Drucker besch  digt werden      N ACHTUNG     Kein Telefonkabel an die Schnappsteckerbuchse  anschlie  en  da sonst der Drucker und die Telefonkabel  besch  digt werden k  nnen        Das Kabel der Lade an die Schnappsteckerbuchse unten am  Drucker neben dem Net  zanschlu   anschlie  en        1 6 Setting Up the Printer    Connecting the Display Module    Plug the cable connector  provided with the direct connection  display module  securely into the printer s display module  connector until it clicks         N CAUTION     Be sure not to connect this cable to the drawer kick out  connector  which is to the left of the power supply  connector  Do not connect a telephone line to the  display connector  If you do  the printer and the  telephone line may be damaged           Notes   The display module can be used only for the serial interface     To remove the cable  squeeze the connector and pull it out     Grounding the Printer    You need a ground wire to ground your printer  Make sure that the  wire is AWG 18 or equivalent     1  Make sure that the printer is turned off     Setting Up the Printer 1 7    2  Connect the ground wire to the printer using the FG screw on  the bottom of the printer  as shown              Connecting the Power Supply    Use the optional EPSON PS 170 or equivalent power supply for  your printer      N WARNING     Make sure that you use the EPSON PS 170 power supply or  equivalent  Using an incorrect power suppl
34. en number   48 lt d lt 57  71 DODABAR 1 lt n lt 255 48 lt d lt 57 65 lt d lt 68  d   36  43  45  46  47  58  72 CODE93 1 lt n lt 255 O lt d lt  127  73 DODE128 2 lt n lt 255 O lt d lt s 127   Description for        d indicates the character code to be printed and k indicates the  number of characters to be printed    Description for 2     n indicates the number of bar code data  and the printer processes  n bytes from the next character data as bar code data   e d indicates the character code to be printed   GS rn   Name  Transmit status    5 26 Commands                                         Format  ASCII GS r n  Hex 1D 72  Decimal 29 114 n   Range  1 lt ns3 49 lt n lt 51   Description  Transmits the status specified by n as follows   n Function  1  49 Transmits paper sensor status  2  50 Transmits drawer kick out connector status  3 51 Transmits slip status  GSwn   Name  Set bar code width   Format  ASCII GS w n  Hex 1D 77  Decimal 29 119 n   Range  2 lt n lt s6   Description  Set the horizontal size of the bar code   n specifies the bar code width as follows    Binary level Bar Code  Module Width  mm   n for Multi level Bar Code   Thin element width  mm  Thick element width  mm   2 0 282 0 282 0 706  3 0 423 0 423 1 129  4 0 564 0 564 1 411  5 0 706 0 706 1 834  6 0 847 0 847 2 258                        Multi level bar codes are as follows     UPC A  UPC E  JAN13  EAN 13   JAN 8  EAN 8   CODE93     CODE128    Binary level bar codes are as follows   CODE39  ITF  CODABAR  
35. he MICR Reader  Option     If your printer has the factory installed optional Magnetic Ink  Character Recognition  MICR  reader that enables the printer to  read and process MICR characters on personal checks  read this  section     Reading MICR characters on personal checks    To use the MICR function with personal checks  follow the steps  below     IN CAUTION     Do not insert checks with staples in them  This may cause  paper jams  MICR reading errors  and damage to the MICR  head     Note   Be sure that the checks are flat  without curls  folds  or wrinkles     1  Wait until the computer sends the FS a 0 command to the    printer  causing it to enter the MICR mode  The SLIP light  blinks     Using the Printer 2 5    2  Turn the check over so that it is face down with the MICR  characters on the right hand side  The MICR characters must be  next to the right edge of the paper inlet        3  Insert the check straight into the paper inlet  using the right  edge of the paper inlet as a guide     4  Insert the check as far as it will go  The printer will detect the  check and start drawing it in     5  When the printer starts drawing it in  let go of the check  immediately  The SLIP light quits blinking but stays on     6  When printing and MICR reading are finished  the printer  ejects the check and the SLIP light starts blinking again     7  Remove the check by pulling it straight up  do not pull it at an  angle  The SLIP light goes off     See Chapter 3 to find out how to
36. ill not open the cover  see page 3 4 in  Troubleshooting        3  Remove the used paper roll core if there is one     1 10 Setting Up the Printer    4  Insert the paper roll as shown        5  Besureto note the correct direction that the paper comes off the  roll     St     5    Setting Up the Printer 1 11    6  Pullouta small amount of paper  as shown  Then close the    COVET        7  Tear off the paper as shown        1 12 Setting Up the Printer    Installing the Ribbon Cassette  Use the EPSON ERC 31 P  ribbon cassette for your printer     Note the label inside this section that can assist you in replacing the  ribbon         N CAUTION     Never turn the ribbon knob in the opposite direction of  the arrow marked on the cassette  otherwise the ribbon  cassette may be damaged        1  Be sure the printer is not receiving data when you replace a  ribbon cassette  otherwise data may be lost     2  Turnon the printer and open the front cover by pulling up on  the tab on the left side of the cover        3  Make sure that the print head is on the right side     Setting Up the Printer 1 13    4  If you are replacing a used ribbon  grasp the end of the tab and  remove it from the printer  See the illustration in step 5 for the  location of the tab     5  Turn the ribbon knob two or three times in the direction of the  arrow to take up any slack in the ribbon        6  Insert the ribbon cassette in the printer and rotate the cassette s  knob two or three more times  This is neces
37. k  lt 32   Description  Sets horizontal tab positions   e n specifies the column number for setting a horizontal tab  position from the beginning of the line   e k indicates the total number of horizontal tab positions to be  set   ESCEn   Name  Turn emphasized mode on off   Format  ASCII ESC E n  Hex 1B 45  Decimal 27 69 n   Range  0 lt n lt 255   Description  Turns emphasized mode on or off    When the LSB is 0  emphasized mode is turned off     When the LSB is 1  emphasized mode is turned on   ESCF   Name  Set cancel cut sheet reverse eject   Format  ASCII ESC F n  Hex 1B 46    Commands 5 9    Decimal 27 70 n           Range  0 lt  n  lt 255   Description  Sets or cancels the slip paper reverse eject  e When the LSB is 0  cancels the slip paper reverse eject and sets  the slip paper forward eject   e When the LSB is 1  sets the slip paper reverse eject   ESCG n   Name  Turn double strike mode on off   Format  ASCII ESC G n  Hex 1B 47 n  Decimal 27 71   Range  0  lt n  lt 255   Description  Turns double strike mode on or off   e When the LSB is 0  double strike mode is turned off   e When the LSB is 1  double strike mode is turned on   ESCJn   Name  Print and feed paper   Format  ASCII ESC J n  Hex 1B 4A  Decimal 27 74 n   Range  0 lt n lt 255   Description  Prints the data in the print buffer and feeds the paper  n x vertical or  horizontal motion unit  inches   ESCKn   Name  Print and reverse feed   Format  ASCII ESC K n  Hex 1B 4B  Decimal 27 75 n   Range  0 lt n lt 255 
38. l 27 92 nL nH   Range  0  lt nL lt 255  0xnHx255   Description  Sets the print starting position based on the current position     This command sets the distance from the current position to   nL    nH X 256  x horizontal or vertical motion unit   ESCan   Name  Select justification   Format  ASCII ESC a n  Hex 1B 61  Decimal 27 97 n   Range  0 lt n lt s2 48 lt n lt 50   Description  Aligns all the data in one line to the specified position  n selects the justification as follows   n Justification  0  48 Left justification  1  49 Centering  2  50 Right justification  ESCcOn   Name  Select paper type s  for printing   Format  ASCII ESC c 0 n  Hex 1B 63 30  Decimal 27 99 48 n   Range  1sn lt s4    Commands 5 13     Description     Selects the type of paper for printing  using n as follows                                                                                                                    Bit Off On   Hex   Decimal Function    2 00 0 Paper roll disabled   0  On 01 1 Paper roll enabled   O 00 0 Paper roll disabled   1  On 02 2 Paper roll enabled   O 00 0 Slip paper disabled   2  On 04 4 Slip paper enabled   3 7       Undefined   ESCc1n   Name  Select paper type s  for command settings   Format  ASCII ESC c 1 n  Hex 1B 63 31 n  Decimal 27 99 49   Range  1 lt n lt 4   Description  Selects paper type s  for use with various command settings   Bit Off On   Hex   Decimal   Function  O 00 0 Paper roll disabled   0  On 01 1 Paper roll enabled   O 00 0 Paper roll disabled   
39. n  Decimal 27 85 n   Range  0 lt n lt 255   Description  Turns unidirectional printing mode on or off  When the LSB is 1  turns on unidirectional printing mode   When the LSB is 0  turns off unidirectional printing mode and turns on  bidirectional printing mode   ESCVn   Name  Turn 90   clockwise rotation mode on off   Format  ASCII ESC V n  Hex 1B 56 n  Decimal 27 86 n   Range  n     0  1  48  49   Description  Turns 90  clockwise rotation mode on off  n is used as follows   n Function  0  48 Turns off 90  clockwise rotation mode  1  49 Turns on 90  clockwise rotation mode                ESC W xL xH yL yH dxL dxH dyL dyH        Name    Format      Range     5 12 Commands    Set printing area in page mode    ASCII ESC W XL XH YL yH dxL dxH dyL dyH  Hex 1B 57 XL XH YL yH dxL dxH dyL dyH  Decimal 27 87 XL XH YL yH dxL dxH dyL dyH    0     xL  XH  YL  yH  dxL  dxH  dyL  dyH  lt  255   except dxL dxH 0 or dyL dyH 0      Description     e The horizontal starting position  vertical starting position   printing area width  and printing area height are defined as x0   y0  dX  dY  respectively     Each setting for the printing area is calculated as follows   x0     xL   xH   256  x  horizontal motion unit     y0     yL   yH   256  x  vertical motion unit     dx    dxL   dxH   256  x  horizontal motion unit      dy    dyL   dyH   256  x  vertical motion unit                              ESC   nL nH   Name  Set relative print position   Format  ASCII ESC   nL NH  Hex 1B 5C nL NH  Decima
40. n  MICR  reader that enables the          printer to perform consecutive reading and processing of MICR characters and  printing endorsements     Receipt Section   A High speed printing with collective printing    AI The standard auto cutter provides easy user operation    A Ladder bar code printing is possible by using a bar code command    4 New paper handling enables easy paper roll loading    Both Receipt and Slip   4 EPSON customer display series connection  DM D102 012 DM D203 012     LY Selectable receive buffer size  45 bytes or 4K bytes     A Command protocol based on the ECS POS   standard    LY Automatic Status Back  ASB  function that automatically transmits changes in       the printer status     Introduction vii    Options and Accessories   D Magnetic Ink Character Recognition  MICR  reader  factory installed option   Direct connection display modules  DM D102 012 and DM D203 012  EPSON power supply unit  PS 170    EPSON ribbon cassette  ERC 31 P        ce DO D O    Front extension table  WT 5000     Ordering Paper and Supplies    Thermal paper can be ordered from the supplier in your area     Specified Thermal Paper  NTP080 80    In Japan  Nakagawa Seisakujo  2 5 21 Nishiki Cho Warabi Shi  Saitama Ken 335 Japan    Tel   048  444 8211  Fax   048  443 6652    In U S A   Nakagawa Mfg  USA  Inc   2305 Lincoln Avenue  Hayward  CA 94545 USA    Tel   510  782 0197  Fax   510  782 7124    In Europe  Nakagawa Mfg  Europe  GmbH   Kr  tzpoort 16  47804  Krefeld  Germany  
41. nterference  in which case the user will be required to  correct the interference at his own expense     WARNING    The connection of a non shielded printer interface cable to this printer will invalidate  the FCC Verification of this device and may cause interference levels which exceed  the limits established by the FCC for this equipment     You are cautioned that changes or modifications not expressly approved by the  party responsible for compliance could void your authority to operate the  equipment     FOR CANADIAN USERS    This Class A digital apparatus meets all requirements of the Canadian Interference   Causing Equipment Regulations     Cet appareil num  rique de la classe A respecte toutes les exigenves du R  glement  sur le mat  riel brouileur du Canada     GERE  USCHPEGEL    Gem     der Dritten Verordnung zum Ger  tesicherheitsgesetz   Maschinenl  rminformations  Verordnung 3  GSGV  ist der arbeitsplatzbezogene  Ger  usch Emissionswert kleiner als 70 dB A   basierend auf ISO 7779      iii      DECLARATION OF CONFORMITY      Product Name  Printer    Type Name  M128A    These printers conform to the following Directives and Norms       Directive 89 336 EE                 1986 and 1994                 EN 55022   EN 50082 1  1992    TEC 801 2  1991    IEC 801 3  1984    TEC S80Ll 4   1991   Directive 90 384 EE   EN45501   1992           iv    G  Class B    EMI and Safety Standards Applied    The following standards are applied only to the printers that are so  label
42. ode  in page mode     Commands 5 1                          Format  ASCII FF  Hex 0C  Decimal 12   Description     Prints the data in the print buffer and ejects the slip paper  when the  slip paper is selected as the print sheet       In page mode  prints the data in the print buffer collectively and  returns to standard mode   CR   Name  Print and carriage return   Format  ASCII CR  Hex 0D  Decimal 13   Description   Paper Automatic line feed enabled Automatic line feed disabled  Paper roll Functions as same as LF Ignored  Sin  baper F  hclions ds same ds lE Prints the data in the print buffer  p pap and does not feed the paper     This command is ignored with a serial interface     This command is set according to the DIP switch 1 1 setting at  power on or resetting the printer with a parallel interface    CAN   Name  Cancel print data in page mode   Format  ASCII CAN  Hex 18  Decimal 24   Description  In page mode  deletes all the print data in the current printable area   DLE EOT 1   Name  Real time status transmission   Format  ASCII DLE EOT n  Hex 10 04 n  Decimal 16 4 n   Range  1  lt n  lt 5    5 2 Commands        Description     Transmits the selected printer status specified by n in real time  according  to the following parameters        n 1  Transmit printer status  nz2  Transmit off line status  n 3  Transmit error status  n 4  Transmit paper roll sensor status  n 5d  Transmit slip paper status   DLE ENQ n    Name  Real time request to printer    Format  ASCII D
43. ot single density 24 180 DPI 90 DPI  NL   NH x 256  x 3  33   24 dot double density   24 180 DPI 180 DPI  NL   NH x 256  x 3                            5 6 Commands     For slip paper                                            Number of   Horizontal Direction  Bits for Number of Data  m Mode Vertical Dot Number    K   Data Adjacency of Dots  0 8 dot single density 8 Available 400 NL   NH x 256  1 8 dot double density   8 Not available   800 NL   NH x 256    The nL and nH indicate the number of dots of the bit image in  the horizontal direction  The number of dots is calculated by  nL   nH x 256     Ifthe bit image data input exceeds the number of dots to be  printed on a line  the excess data is ignored   e dindicates the bit image data  Set a corresponding bit to 1 to  print a dot or to 0 to not print a dot   ESC n   Name  Turn underline mode on off   Format  ASCII ESC   n  Hex 1B 2D  Decimal 27 45 n   Range  0 xn    2 48  lt n  lt 50   Description  Turns underline mode on or off  based on the following values of n   n Function  0  48 Turns off underline mode  1  49 Turns on underline mode  1 dot thick   2  50 Turns on underline mode  2 dots thick                 e Ifslip paper is selected  the underline is printed with 1 dot  thickness even if n is specified as 2 or 50        ESC2   Name  Select default line spacing   Format  ASCII ESC 2  Hex 1B 32  Decimal 27 50   Description  Sets the line spacing to 1 6 inch   ESC3 n   Name  Set line spacing    Commands 5 7              
44. per feed roller are released so  that slip paper can be inserted     SLIP    This light indicates that the printer is in the slip mode        Slip Paper Handling    Notes   Use only slip paper that matches the printer s specifications  See  Paper Specifications in Chapter 4     Be sure that the slip is flat  without curls  folds  and wrinkles     1  Send appropriate control commands from the computer to  print on slip paper     Using the Printer 2 3    2  When the SLIP light blinks  insert the slip paper into the slip  paper inlet using the right edge of the slip paper inlet as a  guide   Follow steps    and    in the illustration         Note   There is a label on the document table to assist you how to insert slip    paper     3  Make sure you insert the slip paper into the inlet as far as it will  go     4  When the slip sheet is detected by the sensor  the SLIP light is  changed from blinking to on and the paper is automatically  drawn into the printer and printing begins     Note   After the slip is detected  the printer moves the slip back and  forth to detect the position of the top edge of the slip  If the  setting position of the slip is not correct  the printer takes a few  seconds to detect the position of the top edge of the slip     5  After printing when the SLIP light is off  remove the slip   Note     An optional front extension table  WT 5000  is available for users  who need it to enable handwriting on paper or other uses     2 4 Using the Printer    Using t
45. r feed direction        Units  mm  All the numeric values are typical        4 Use thinner paper  N30 or equivalent  between the top and    bottom sheets of multi ply paper  If thick paper is used  the  copy capability is lowered     Reference Information 4 9    Electrical Characteristics       Supply voltage   24 VDC   10   optional power supply  EPSON  PS 170   Ripple 300mVpp or less  only when the  voltage  printer is used with the MICR  reader    Current Operating  Mean  approximately 1 9A  consumption  at Slip  character font A a N all columns  24V  except for printing   drawer kick out Peak  approximately 8 0A  20 msec   driving  When the print platen is released   2 0A  200 msec   Operating  Mean  approximately 1 5A  Receipt  character font A o N all columns  printing   Peak  Approximately 5 0A  20 msec   Standby  Mean  approximately 0 3A  Reliability  Slip  Life  when Mechanism  12 000 000 lines  printing  alphanumeric  characters    Print head  150 million characters    4 10 Reference Information     when in the average of  2 dots   wire per  character     MTBF     MCEBE     Receipt     Life     MTBF   MCBF     MICR reader  mechanism  only  when the printer  is used with the  MICR reader      180 000 hours  Failure is defined  as Random  Failure occurring  at the time of the  Random Failure  Period     29 000 000 lines  This is an average  failure interval  based on failures  relating to  wearout and  random failures  up to the life of 12  million lines     Mechanism
46. rawer kick out connector    and the display module connector   Depending on the interface installed  the interface connector on    your printer may look different from the one illustrated   Before connecting any of the cables  make sure that both the printer    and the computer are turned off     Connecting the computer  You need an appropriate interface cable     Plug the cable connector securely into the printer   s interface    1   connector     Setting Up the Printer 1 3    2  Tighten the screws on both sides of the cable connector        Note   Your printer has inch type hexagonal lock screws installed  If  your interface cable requires millimeter type screws  replace the  inch type screws with the enclosed millimeter type screws using  a hex screwdriver  5 mm      Ga    Inch screw Millimeter screw    3  Attach the other end of the cable to the computer     1 4 Setting Up the Printer    Connecting the Drawer     N WARNING     Use a drawer that matches the printer specification  Using an  improper drawer may damage the drawer as well as the  printer      N CAUTION     Do not connect a telephone line to the drawer kick out  connector  otherwise the printer and the telephone line may  be damaged                       Plug the drawer cable into the drawer kick out connector on the  bottom of the printer next to the power supply connector        Setting Up the Printer 1 5    Anschlie  en der Lade   N WARNUNG     Eine f  r den Drucker geeignete Lade verwenden  Bei  Verwendung 
47. rinting     5 16 Commands    e t1 sets the slip paper wait time to  t1 x 1  minutes     e  2 sets the time from insertion of the slip paper to the start of  printing to  t2 x 0 1  seconds                                               ESC p m t1 t2   Name  Generate pulse   Format  ASCII ESC P mt1 t2  Hex 1B 70 mt1 t2  Decimal 27 112 mt1 t2   Range  m   0  1  48  49  0 lt t1 lt  255  0 lt  t2  lt  255   Description  Outputs the pulse specified by t1 and t2 to connector pin m as follows   m Connector pin  0  48 Drawer kick out connector pin 2   1  49 Drawer kick out connector pin 5   ESCq   Name  Paper release   Format  ASCII ESC q  Hex 1B 71  Decimal 27 113   Description  Releases the paper  ESCtn   Name  Select character code table   Format  ASCII ESC t n  Hex 1B 74  Decimal 27 116 n   Range  0 lt n lt s5 n 255   Description  Selects a page n from the character code table   n Page  0 0  PC437  U S A   Standard Europe    1 1  Katakana   2 2  Pc850  Multilingual    3 3  PC860  Portuguese    4 4  PC863  Canadian French               Commands 5 17             n Page  5 5  PC865  Nordic    255 Only when the character font B  7 x 9  is selected with the slip  otherwise        they are all spaces                                               ESC  n   Name  Turns upside down printing mode on off   Format  ASCII ESC   n  Hex 1B 7B n  Decimal 27 123 n   Range  0 lt n lt 255   Description  Turns upside down printing mode on or off     When the LSB is 0  upside down printing mode is turne
48. rmat  ASCII GS B n  Hex 1D 42 n  Decimal 29 66   Range  0 lt n lt 255     Description  Turns on or off white black reverse printing mode     5 20 Commands         When the LSB is 0  white black reverse mode is turned off       When the LSB is 1  white black reverse mode is turned on                                GSHn   Name  Select printing position of HRI characters   Format  ASCII GS H n  Hex 1D 48 n  Decimal 29 72 n   Range  0 lt n lt 3 48 lt n lt 51   Description  Selects the printing position of HRI characters when printing a bar code   n selects the printing position as follows   n Printing posiition  0  48 Not printed   1  49 Above bar code   2  50 Below bar code   3  51 Both above and below the bar code   e HRlindicates Human Readable Interpretation   GS In   Name  Transmit printer ID   Format  ASCII GS I  Hex 1D 49 n  Decimal 29 73 n   Range  1 lt ns3 49 lt n lt 51     Description  Transmits the printer ID specified by n as follows                                                  n Printer ID Specification ID  hexidecimal   1  49 Printer model ID TM H5000 H5000P OFH  2  50 Type ID See table below   5 5  ROM version ID Depends on ROM version   n 2  Type ID  Bit Off On   Hex   Decimal   Function  0 O 00 0 Two byte character code not supported   1 On 02 2 Auto cutter equipped   O 00 0 DIP switch 2 2 is set to off      On 04 4 DIP switch 2 2 is set to on                 Commands 5 21                                                             Bit Off On   Hex   Decimal 
49. s  follow the steps below to make your  changes      N CAUTION     Turn off the printer while removing the DIP switch cover to  prevent an electric short  which can damage the printer        1  Make sure the printer is turned off     2  Remove the screw from the DIP switch cover  Then take off the  DIP switch cover  as shown in the illustration below              3  Setthe switches using a pointed tool  such as tweezers or a  small screwdriver     4  Replace the DIP switch cover  Then secure it with the screw     The new settings take effect when you turn on the printer     A 6 Dip Switch and Paper Near End Settings    Adjusting the Paper Near End Sensor    The paper near end sensor detects when paper is almost gone by  measuring the diameter of the paper roll  The sensor has two  settings     Because of variations in paper roll cores  it is not possible for the  sensor to measure exactly the length of paper left on the roll when  the sensor is triggered  Of the two settings  the factory setting   lower  leaves the least amount of paper on the roll when the  sensor is triggered  If you want more paper left  change the setting  as described below     Note   The factory setting is based on a paper roll core with an outside  diameter of 18mm and an inside diameter of 12mm  If you use a  paper roll with a core with an outside diameter of more than 18mm   it is better to change to the upper setting  as described below     1  Open the paper roll cover  and remove the paper roll    
50. sary to place the  ribbon in the correct position                                         Make sure that the ribbon is installed below the print head  without wrinkles or creases   See    on the label for an  illustration of where the ribbon should go      If the ribbon is not installed correctly  remove the cassette and  repeat steps 5 and 6 above     1 14 Setting Up the Printer    Using the Power Switch Cover     N WARNING     If an accident occurs when the power switch cover is  attached  unplug the power supply cord from the outlet  immediately  Continued usage may lead to fire or shock   You can use the enclosed power switch cover to make sure that the  power switch is not accidentally pressed  If you want to use this  cover  install it as shown in the illustration below        Self Test  The self test lets you know if your printer is operating properly  It  checks the control circuits  printer mechanisms  print quality  ROM  version  and DIP switch settings   It also checks the MICR reader  circuits if the printer is equipped with the optional MICR reader    This test is independent of any other equipment or software   You can run the self test with either paper roll or slip paper     Running the self test with a paper roll    1  Make sure the printer is turned off and the printer covers are  closed properly     Setting Up the Printer 1 15    2  While holding down the FEED button  turn on the printer using  the switch on the front of the printer to begin the self test  
51. specially at the top edges  Otherwise  the paper may rub  against the ribbon and become dirty     U There must be no glue on the bottom edge  Choose slip paper  carefully since paper feeding and insertion are affected by  gluing conditions  such as glue quality  method  and length   and glue location  see the illustration below   Be especially  careful when slip paper is wide and has glue on the left edge   since it may not feed in a straight line           OK to use Do not use Use carefully     OK to use  Paper feed direction Glued area 7    U Since the BOF sensor uses a photo detector  do not use paper  that has holes at the detector position  or is translucent     4 8 Reference Information    U Since the TOF sensor uses a reflective photo sensor and it  detects from the back of slip paper  do not use paper that has  holes or dark portions with low reflection  less than 40   reflection  at the sensor position                                                                                81  ee  gt   Fe te iti 8     orm stopper position Midha  13 18  18 9  N TOF sensor  sition    ____  385  V  p  m  N 37 2  18 Center of the print head  Slip feeding roller  position       W                                Slip side guide 21 9  Paper feed direction  BOF sensor  3 6   All the numeric values are typical     15 24       Area where paper holes are prohibited  and reflection rate for the back of  paper should be 4096 or more     Paper holes and translucence  prohibited area     Pape
52. t is still flashing  contact a qualified service person     The ERROR light is off  but nothing is printed     Try to run the self test to check that the printer works properly  See  the self test instructions in Chapter 1 to run the self test  If the self  test does not work  contact your dealer or a qualified service  person     If the self test works properly  check the following     1  Check the connection at both ends of the interface cable  between the printer and the computer  Also make sure that this  cable meets the specifications for both the printer and the  computer     2  The data transmission settings may be different between the  printer and computer  Make sure that the printer s DIP switch  settings for data transmission are the same as the computer s   You can print the printer s interface settings using the self test     If the printer still does not print  contact your dealer or a qualified  service person     The slip section of the printer sounds like it is printing  but nothing is  printed     The ribbon cassette may not be installed properly  See the  instructions in Chapter 1     The ribbon may be worn out  Replace the ribbon cassette as  described in Chapter 1     3 2 Troubleshooting    Paper roll printing is poor   Paper dust on the heating element of the thermal print head can    lower the print quality  Try cleaning the print head as described  below     Cleaning the paper roll print head     N CAUTIONS     After printing  the print head can be ver
53. tch functi  ns  c  cele 2er eee xe e e RR Eg A 1  Changing the DIP switch settings           0 66  cece cece e A 6  Adjusting the Paper Near End Sensor           0    c cee nrnna reren A 7    Appendix B EPSON Sales Subsidiaries    xii    Chapter 1  Setting Up the Printer    Unpacking    Your printer box should include these items  If any items are  damaged or missing  please contact your dealer for assistance     Paper roll       LJ  YI Instruction label for P  Hexagonal when paper roll cover Switch  lock screws cannot be opened cover  These screws are used  only for the serial interface    See the note on page 1 4 for information about the hexagonal lock screws     Note   When you lift the printer  be sure to hold the bottom of the  printer to prevent damage     Setting Up the Printer 1 1    Removing the protective material    1  Open the printer by pulling up on the tab on the front cover     Tab          3  Store the dampers with the other packing materials and use  them when transporting your printer     1 2 Setting Up the Printer    Connecting the Cables and Grounding the Printer    You can connect up to five cables to the printer  They all connect to  the connector panel on the bottom of the printer  which is shown                      below   EE Su Grounding screw   gt   l joo Power supply   p    THL          Be i Drawer kick out            Display module     9  9   Ile Interface  oe                                           Note   There are caution labels beside the d
54. ter 2 1    Buttons    The printer and these buttons will not operate when the cover is  open  Also these buttons can be disabled with the ESC c 5  command     FORWARD    When the printer is in the slip mode  the SLIP light is on or  blinking   press the FORWARD button once to advance slip paper  one line  You can also hold down this button to feed slip paper  continuously     REVERSE    When the printer is in the slip mode  the SLIP light is on or  blinking   press the REVERSE button once to reverse slip paper one  line  You can also hold down this button to reverse slip paper  continuously     RELEASE    When the printer is in the slip mode  the SLIP light is on or  blinking   press this button to release slip paper     Indicator lights  The control panel lights provide information on printer conditions     Paper roll panel lights  POWER  The POWER light is on whenever the printer is on     ERROR    This indicates an error in the paper roll section of the printer  See  Chapter 3 for information on what to do when this light comes on     PAPER OUT    This light indicates either the end or the near end of the paper roll   Install a new paper roll and the printer will continue printing     2 2 Using the Printer    Slip panel lights  POWER    The POWER light is on when the printer is on   ERROR    This indicates an error in the slip section of the printer  See Chapter  3 for information on what to do when this light comes on     RELEASE    This light indicates that platen and pa
55. th       MICA system department          Adhensive cleaning sheet QUU IRR SORORE  month            Combine these 2 procedures  if you encounter frequent MICR reading errors   The cleaning procedure  During in the self test mode    1  Confirm to set a roll paper and a ribbon cassette to make use a  printer mechanism properly     Troubleshooting 3 7    2  Turn off the power switch   3  Open a front cover rid      4  Turn on the power switch while turning on    JOURNAL   SLIP FEED button     5  Push  JOURNAL  SLIP FEED    button 3 times   6  Close a SLIP front cover  rid      7  Following message will be printed on receipt paper and     SLIP    LED flushes             WAVEFORM TRANSMISSION MODE    RR RK    Please set back       8  Peel off the pasteboard portion of a designated point of a  cleaning sheet       This procedure  8    is required only for an adhesive  cleaning sheet       Insert sheet   EPSON 1  FEED ROLLER CLEANING SHEET     3 1    This side up              Don t remove     Remove the tape       USAGE  Perform cleaning monthly  Use when a read error occurs   DIRECTIONS  Insert like a STD check   e    Don acleaning sheet more          check reader head  ee of a head cleaning    1  1  1  1  1  1  1  1  1  1  1  1     1  1  1  1  1  1  1  1  1  1  1  1  1  1  1  1  1       sheet   x Don t removet      Y m 038046 P       3 8 Troubleshooting    9  As a check paper  insert a cleaning sheet into a printer       Set yellow non stick side to be upside when cleaning using  a
56. to the purchaser of  this product or third parties for damages  losses  costs  or expenses incurred by  purchaser or third parties as a result of  accident  misuse  or abuse of this product or  unauthorized modifications  repairs  or alterations to this product  or  excluding the  U S   failure to strictly comply with Seiko Epson Corporation s operating and  maintenance instructions     Seiko Epson Corporation shall not be liable against any damages or problems arising  from the use of any options or any consumable products other than those designated  as Original Epson Products or Epson Approved Products by Seiko Epson  Corporation     EPSON and ESC POS are registered trademarks of Seiko Epson Corporation     NOTICE  The contents of this manual are subject to change without notice     Copyright O 1996 by Seiko Epson Corporation  Nagano  Japan     ii    FCC CLASS A  FCC Compliance Statement    For American Users    This equipment has been tested and found to comply with the limits for a Class A  digital device  pursuant to Part 15 of the FCC Rules  These limits are designed to  provide reasonable protection against harmful interference when the equipment is  operated in a commercial environment     This equipment generates  uses  and can radiate radio frequency energy and  if not  installed and used in accordance with the instruction manual  may cause harmful  interference to radio communications  Operation of this equipment in a residential  area is likely to cause harmful i
57. tter  cover as shown below        4  Thenturn the knob until you see V in the opening  as shown in  the illustration below  This returns the cutter blade to the  normal position  Also notice that there is a label near the cutter    to assist you     ADJUSTMENT  f    TURN KNOB     f  UNTIL YOU SEE    TRIANGLE IN OPENING                      5  Close the cutter cover   6  Open the paper roll cover     7  Remove the jammed paper     Troubleshooting 3 5    Auto cutter problems    The auto cutter is jammed        If a foreign object such as a push pin or paper clip drops in the auto  cutter and causes the auto cutter to lock up  the printer enters an  error state and begins the recovery operation automatically     If the problem is not serious  the auto cutter returns to its normal  position without any intervention by the user     If the auto cutter does not return to its normal position by itself   follow the steps below to correct the problem     1  Pullthe cutter cover toward you so that you can rotate the  cutter motor knob        3 6 Troubleshooting    2  Following the instructions on the label  rotate the knob until the  V appears in the hole       ADJUSTMENT     f  TURN KNOB     qT  UNTIL YOU SEE f   TRIANGLE IN OPENING                         3  Close the cutter cover     Cleaning the Optional MICR Mechanism    MICA cleaning method  Recommended        Cleaningpoint Use cleaning sheet Frequency  MICR head department Moistened Cleaning    6000 times or for one  sheet    mon
58. uding one space page     Character structure  Font A  12 x24  including 2 dot spacing  in horizontal     Font B  9x24  including 2 dot spacing in  horizontal     Font A is the default    Character size  characters per line                      r i Double width   Standard Double height Double width Double height  WxH WxH WxH WxH  mi  SEHE ear  OPEN cones HERE   SRE  FontA  141x339   y  141x677   4   282x339   4    282x677   z  12x24    06  x  13     06  x 27   C1 x 137   11 x27    FontB   0 99x 3 39 0 99 x 6 77 1 98 x 3 39 1 98 x 6 77  9x24  C04 x 13    99  C04 x 275   56   08 x 139   28    08  x 275   28                           CPL   Characters Per Line    Space between characters is not included      Characters can be scaled up to 64 times as large as the standard sizes     Reference Information 4 3    Ribbon Specifications    Type  Exclusive cassette ribbon  Ribbon cassette Part number  ERC 31  P   ERC 31 B   specifications    Color   P  Purple   B  Black    Ribbon life   P  7 000 000 characters     B  4 500 000 characters   when 1 character 18 dots     MICR Reader  Option     The MICR reader is a factory installed option     Available fonts  E 13B  CMC7  Reading method  Magnetic bias    Recognition rating  98  or more at 25  C  75  F   Rating     total checks   number misread  or not identified   total checks  x 100  Check paper tested is EPSON standard  check paper  Checks must be flat  without  curls  folds  or wrinkles  The magnetic bias  method is used for reading   
59. uman Readable Interpretation   GShn   Name  Set bar code height   Format  ASCII GS h  Hex 1D 68 n  Decimal 29 104   Range  1 lt ns lt 255   Description  Sets the height of the bar code     n specifies the number of dots in the vertical direction        GS k m d1   dk NUL    GS k mn d1   dn        Name    Format      Range      Description     Print bar code     ASCI   GS k m dl  dkNUL  Hex 1D 6B m di   dk 00  Decimal 29 107 m di   dk0   Q ASCII GS k mn dl   dn  Hex 1D 6B mn dl   dn  Decimal 29 107 mn dl   dn     DO x m  lt 6  k and d depends on the bar code system used   Q 65  lt  m     73  n and d depends on the bar code system used   Selects a bar code system and prints the bar code     Commands 5 25       m selects a bar code system as follows                                                              m Bar Code System Number of Characters Remarks     0 UPC A 11sk lt 12 48 lt d lt s57  1 UPC E 11sk lt 12 48 lt d lt s57  2 JAN13  EAN 13  12 lt k lt 13 48 lt d lt s57  3 JAN 8  EAN 8  7 lt k lt 8 48 lt d lt s57  4 CODE39 I lt k 48 lt d lt 57 65 lt d lt 90  d  32  36  37  43  45  46   47  5 ITF 1     k  even number  48 lt d lt 57  6 CODABAR I lt k 48 lt d lt 57 65 lt d lt 68  d   36  43  45  46  47  58     65 UPC A ll lt n lt 12 48 lt d lt s57  66 UPC E ll lt n lt 12 48 lt d lt s57  67 JAN13  EAN 13  12 lt n lt 13 48 lt d lt s57  68 JAN 8  EAN 8  7 lt n lt 8 48 lt d lt s57  69 CODE39 1 lt n   255 48 lt d lt 57 65 lt d lt 90  d  32  36  37  43  45  46   47  70 ITF 1  nx255 ev
60. umber of copies    Original   4 copies    Ambient temperature  print mode     Approx  20   to 45  C  68   to 113  F           Original   1 to 3 copies    5   to 45  C  41   to 113  F           4 6 Reference Information       Copy capability and  paper thickness     Backing paper     Copy and original     Carbon paper   Total thickness     Backing paper     Copy and original     Total thickness     Note     Normal paper  single ply   0 09 to 0 2 mm    0035 to  0079      Carbon copy paper combination   5 sheets maximum  original   4 copies  at  20   to 45  C  68  to 113  F     0 06 to 0 15 mm   0023 to  0059    0 04 to 0 07 mm   0015 to  0028    Approximately 0 035 mm   0014      0 30 mm   0118   or less  for any  combination  from a single original to an  original   3 copies     0 36 mm   0141   or less  for any  combination  from a single original to an  original   4 copies     Pressure sensitive paper    5 sheets maximum  original   4 copies  at  20   to 45  C  68  to 113  F    0 06 to 0 15 mm   0023 to  0059     0 06 to 0 075 mm   0023 to  003      0 24 mm   0094   or less  original to  original   3 copies     0 30 mm   0118   or less  original   4  copies     When using multi ply paper that consists of an original and three or  four copies  be sure to print with a 9 x 9 font  If a 7 x 9 font is used   some characters on some of the copies may not be readable     Reference Information 4 7    Notes on slip paper    0 The slip paper must be flat  without curls or wrinkles   e
61. y hot  Be careful not  to touch it  Also let it cool before you clean it    Do not damage the print head by touching it with your  fingers or any hard object    1  Open the paper roll cover     2  Clean the thermal element of the print head with a cotton swab  moistened with an alcohol solvent  ethanol  methanol  or IPA      Radiation plate    Head Thermal element    The slip section printout is faint     The ribbon may be worn out  Replace the ribbon cassette as  described in Chapter 1     Troubleshooting 3 3    A line of dots is missing in the printout     The print head may be damaged  Stop printing and contact your  dealer or a qualified service person     Paper handling problems    Paper is jammed inside the printer      N CAUTIONS     Do not touch the print head because it can be very hot after  printing continuously for a long time   Do not move the print head carriage for the slip section        To clear a paper jam  follow the steps below     1  Turn the printer off and open the appropriate printer cover   either front or paper roll      2  Ifthe paper is jammed in the paper roll section  press the cover  open button to open the cover  Then remove the jammed paper    and put the roll back in the printer and close the cover     If the paper is jammed in the slip section  open the front cover  and remove the jammed paper     3 4 Troubleshooting    3  Ifpaper is caught in the automatic cutter in the receipt section  and the paper roll cover cannot be opened  open the cu
62. y may cause fire or  electrical shock     1 8 Setting Up the Printer     N CAUTIONS     When connecting or disconnecting the power supply from  the printer  make sure that the power supply is not plugged  into an electrical outlet  Otherwise you may damage the  power supply or the printer        If the power supply s rated voltage and your outlet s voltage  do not match  contact your dealer for assistance  Do nof  plug in the power cord  Otherwise you may damage the  power supply or the printer     1  Make sure that the printer s power switch is turned off  and the  power supply s power cord is unplugged from the electrical  outlet     2  Check the label on the power supply to make sure that the  voltage required by the power supply matches that of your  electrical outlet     3  Plugin the power supply s cable as shown below  Notice that  the flat side of the plug faces down        Note   To remove the DC cable connector  make sure that the power  supply s power cord is unplugged  then grasp the connector at the  arrow and pull it straight out     Setting Up the Printer 1 9    Installing or Replacing the Paper Roll    Note   Be sure to use paper rolls that meet the specifications  Do not  use paper rolls that have the paper glued to the core because the  printer cannot detect the paper end correctly   1  Make sure that the printer is not receiving data  otherwise  data  may be lost     2  Open the paper roll cover by pressing the cover open button  If  the cover open button w
    
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