Siig 2-Port Serial ExpressCard
Contents
1. e Clearly write your RMA number on the top of the returned package SIG will refuse to accept any shipping package and will not be responsible for a product returned without an RMA number posted on the outside of the shipping carton e Youare responsible for the cost of shipping Ship the product to the following address SIIG Inc 6078 Stewart Avenue Fremont CA 94538 3152 USA RMA e SIIG will ship the repaired or replaced product via Ground in the U S and International Economy outside of the U S at no cost to the customer About SIIG Inc Founded in1985 SHG Inc isa leading computer upgrade manufacturer of 1 Oconnectivity products including PCI amp ISA serialand parallel ports USB Serial ATA amp UltraATA controllers FireWire 1394a b networking sound cards and other accessories SIIG is the premier one stop source of upgrades SIIG products offer comprehensive user manuals many user friendly features and are backed by an extensive manufacturer warranty High quality control standards are evident by the overall ease of installation and compatibility of our products as well as one of the lowest defective return rates in the industry SIIG products can be found in computer retail stores mail order catalogs through major distributors system integrators and VARs in the Americas and the UK and through e commerce sites PRODUCT NAME CyberSerial Dual ExpressCard FCC RULES TESTED TO COMPLY WITH FCC PART2. 15 CLASS B OPERATING ENVIRONMENT FOR HOME OR OFFICE USE FCC COMPLIANCESTATEMENT This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE SIG Inc 6078 Stewart Avenue Fremont CA 94538 3152 USA CyberSerial Dual ExpressCard is a trademark of SIG Inc SHG and the SIG logo are registered trademarks of SIIG Inc Microsoft Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Othernames used in this publication are for identification only and may be trademarks of their respective companies January 2008 Copyright 2008 by SIIG Inc All rights reserved
3. d slot of the computer with it s Express Card Connector facing the slot Push the card into the slot gently yet firmly for a solid connection Note Some ExpressCard slots will click when the ExpressCard is fully inserted into the slot 2 Connect 2S of the fan out cable to the Fan out Cable Connector of the CyberSerial Dual ExpressCard See Figure 1 and 2 on page 2 for more information Note Makesure thatthe CyberSerial Dual ExpressCard does not move from side to side when connecting the fan out cable otherwise the ExpressCard may eject from the slot 3 If your system was powered off when you plugged in the CyberSerial Dual ExpressCard turn it on and go to Driver Installation Otherwise go directly to Driver Installation Driver Installation This section provides information on how to install the CyberSerial Dual ExpressCard drivers Windows 2000 1 At the Found New Hardware Wizard click Next 2 Select Search for a suitable driver for my device recommended and click Next 3 Check Specify a location uncheck the other boxes then click Next 4 Insert the driver CD type in D 2000 then click OK Change D to match your CD ROM drive letter 5 Click Next and Finish 6 Repeat steps 1 5 to complete the driver installation Windows XP 1 At the Found New Hardware Wizard select No not this time then click Next 2 Select Install from a list or specific location Advanced then click Next 3 Insert
4. ity windows pops up click Install the driver software anyway thenclick Close Click Don t search online click Next If the Windows Security window pops up click Install the driver software anyway Click Close to complete the installation To Verify Windows Installation T Check Device Manager to verify successful driver installation Windows 2000 XP Server_2003 Right click My Computer click Manage click Device Manager Windows Vista Right click Computer click Manage click Continue then click Device Manager Click on the plus sign in front of Ports COM amp LPT two USB to Serial Port should be displayed Changing COM Port Number Some serial devices need a specific COM port in order to work If your serial device works properly do not change this setting 1 4 From the Device Manager window double click Ports COM amp LPT then double click the serial port you want to change Click Features tab Click the down arrow that is next to the COM Port Number box select a COM port that is not in use then click OK Close Device Manager to save the changes Removing the ExpressCard Before ejecting the Cyber Serial Dual ExpressCard from the computer first use the Safely Remove Hardware utility to stop it Not following the steps below could lead to system crashes data corruption or data loss 1 Click the Unplug or Eject Hardware or Safely Remove Hardware icon located in the taskba
5. lA CyberSerial Dual J ExpressCard Quick Installation Guide Introducing the CyberSerial ExpressCard The CyberSerial Dual ExpressCard adds two high speed serial ports to an ExpressCard equipped computer Features and Benefits e Compatible with hi speed modems monitoring equipment serial networking and other serial devices e Two DBI RS232 ports with 16550 UART e Supports data rate of up to 115 Kbps e Built in 16 byte FIFO buffers dramatically increase data transmit receive speed especially under Windows multitasking environment System Requirements e Notebook or desktop computer with an available ExpressCard slot e Windows 2000 XP 32 64 bit Server 2003 32 64 bit Vista 32 bit Package Contents e CyberSerial Dual ExpressCard e 2 Port DB9 Fan out Cable e DriverCD e Quick Installation Guide 04 0414D 1 Layout ExpressCard Connector Fan out Cable Connector Figure 1 CyberSerial Dual ExpressCard 2 Port DB9 Fan out Cable DB9 Serial Ports Figure 2 2 Port DB9 Fan out Cable Note Connect 2S to the Fan out Cable Connector of the CyberSerial Dual ExpressCard See Figure 1 above for more information Hardware Installation General instructions for installing the ExpressCard are provided below Since the design of notebook computers vary refer to your system s reference manual for further information if needed 1 Insert the CyberSerial Dual ExpressCard into the ExpressCar
6. r by the system clock Click Stop USB Compound Deviceor Safely remove USB Compound Device Atthe Safe To Remove Hardware box the CyberSerial Dual ExpressCard can be ejected from the computer Technical Support and Warranty QUESTIONS SIIG s Online Support has answers Simply visit our web site at www siig com and click Support Our online support database is updated daily with new drivers and solutions Answers to your questions could bejust a few clicks away Youcanalso submit questions online and a technical support analysts will promptly respond SG offers a lifetime manufacturer warranty with this product Please see our web site for more warranty details If you encounter any problems with this product please follow the procedures below A If it is within the store s return policy period please return the product to the store where you purchased from B If your purchase has passed the store s return policy period please follow these steps to have the product repaired or replaced Step 1 Submit your RMA request Go to www siig com click Support then RMA to submit a request to SIG RMA If the product is determined to be defective an RMA number will be issued SIIG RMA department can also be reached at 510 413 5333 Step 2 After obtaining an RMA number ship the product e Properly pack the product for shipping All software cable s and any other accessories that came with the original package must be included
7. the driver CD check Include this location in the search uncheck the other box For 32 bit Typein D XP then click Next Change D to match your CD ROM drive letter For 64 bit Type in D 64bit then click Next Change D to match your CD ROM drive letter 4 Ifthe Hardware Installation window pops up click Continue Anyway then Finish Our driver has been thoroughly tested for stability and compatibility 5 Repeat steps 1 4 two times to complete the installation Windows Server 2003 1 At the Found New Hardware Wizard select No not this time then click Next 2 Select Install from a list or specific location Advanced then click Next Insert the driver CD check Include this location in the search uncheck the other box For 32 bit Typein D 2003 then click Next Change D to match your CD ROM drive letter For 64 bit Type in D 64bit then click Next Change D to match your CD ROM drive letter If the Hardware Installation window pops up click Continue Anyway then Finish Our driver has been thoroughly tested for stability and compatibility Repeat steps 1 4 two times to complete the installation Windows Vista 1 5 Click Locate and install driver software recommended then click Continue Click Don t search online Insert driver CD Click Browse my computer for driver software advanced type in D Vista then click Next Change D to match your CD ROM drive letter If the Windows Secur
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