LaCie 12big Rack Network 24TB
Contents
1. HV3H JHL LY NOILLVOOT3HL 5 5 1491 LHDIY OL LON 9 SWALI xz 318 N3SSV aariddns 3H ONISN NI NMOHS SHL 7MOVU V OLNI ONITIVLSNI 4l AINO 4318 SIHLI NHO3H3d L SNOILONYLSNI ATEWASSV H SLSOd HV3H LNOH4 NO SH3HSVM ANY JSN 1504 1 MOVY 3 10H 1504 MOV 1 MOVY GAddVL a a a 82864 01 PA i OF1 r LaCie 12big Rack Network User Manual 9 Contacting Customer Support 9 1 LaCie Technical Support Contacts LaCie Asia Contactus at http www lacie com asia contact LaCie Belgium ai http www lacie com be contact Francais LaCie Denmark Contaci ve al http www lacie com dk contact LaCie France Eome ws ci http www lacie com tr contact LaCie ltaly ct http www lacie com it contact LaCie Netherlands Contaci Us di http www lacie com nl contact LaCie Spain Contact us at http www lacie com es contact LaCie Switzerland Contact us at http www lacie com chtr contact Francais LaCie Ireland Contaci Us adl http www lacie com ie contact LaCie International S omisisse http www lacie comf intl contact Contacting Customer Support page 54 LaCie Australia Contact us at http www lacie com au contact2. D Q C g MOVY 30H aaddv CN OLNI ONITIV LSNI SIHL gt O y 9002 80 81 MSV LENO NI dl I D TT ATINA 38 OL SANILNOO NVO SISSVHO 1437 1 GaLVLOY 38 LSNW S3HO V 1 3 SdOLS SLI LI TLLNO LNO SISSVHO JHL T1Nd AT31314WOO LI OL AVHL 3H L OL SS399V ONIMOTIV TILLS LSTIHM IVMVHGOHLIM S LI LOIH LS3H OL S3Hn1v34 5 SISSVHO JHL CIVAOW3H 835NV 13 LNOH4 SH3N3LSVH SAILdVO MOVE OL HOV LLV ANY NOILISOd ATIN OL SISSVHO SM3H9S SdOLS LI TILNN SISSVHO SM3HOS HV3H ATINA S IIVH MOVE OLNI SAANS SISSVHO 1H3SNI ATIQid3HVO STIVY MOVE HLIM ANY SISSVHO OLNI SISSVHO 5 XZ SLOTS SLI LNAWSAOW SAVM3QIS MOTIV OL 35001 1431 38 GINOHS SMAYOS S ANY SIN3LI 310H Gadd VL 310H SIN3LI ANNOY NOLLVNISINOO H3HSVM M3HOS ONISN XOVH JO HV3H ANY LNOHH JHL OL HOVLLY 1 MOVH JHL OL TI VH JHL LSOd HV3H JHL OINI 9
3. ORUM MF IHRE UN KI MIND MEI 47 e lerne E 47 Eu EUAN IOAN nd te IRR INN eM Taran RM PRETEND EFUU dM 47 ou ACG Fower Module 2 x 030W 48 Oo I E E AE Tn HIN E E 49 0 00 Drive Cormier Mod le Specii ANION EEEE AES 49 NEST e A E E AE E E E E A ie 49 Daa EI ERST E E E A E S 49 PO NONE 49 o PREET S TO 49 7 Standards amp Regulations 50 T PER 50 7 2 Potential for Radio Frequency Inletletf pi cesses neuoso peret utet ua ah 50 ra MEE Seo Pelis NEU T Umm 50 TA SNS NOTTE Tc 50 E o pulses E he en een ae ee oe eee ee en en ee eee wen 50 MESS SERES iv Rm 5 MP di uto TERT 21 7 8 Recycling of Waste Electrical and Electronic Equipment 2 8 Rack Kit Reference Drawing e eR reo VET EREPE ER EES YRPES YRRES EVER VENE VES Rev EE PY VERE EVEN E ERES 52 52 9 Contacting Customer SUDBOPL 54 9 1 Technical S20ppolt 54 10 Warranty InformalloFi veras vov ess 55 LaCie 12big Rack Network User Manual Notices The information i
4. REBIGCEMEN Ere phe Sosa Des rl vsu oce eves 34 5 Module Cond Adeo Sides t 35 9 amp rr 39 ee eU eae ss oes senna ORE cm 99 Bde a VOCUS NE E T 39 S urny 36 Soll Supply 36 Deol Tetaling a Fower ppl ERN TOTO 37 9 2 E E EE E E 38 TO 38 225 222 meram a FAN ereere EEEE 99 sel eeu Ne C TNT 27 8202054 REMOVING DIVE CGEM Deed 37 a Drive GING fr DOTT 40 54 Replacing SAS Expander 4 So Replacing ATA Lie Aisle 0 o 6 TEA E 42 5 5 1 Replacing FB DIMM Memory Modules csssesssee Ime eme ene enne 42 905012 REN t 42 i e 43 SEMEN LI EB I NORTE 43 43 9 9 Replacing RAID Controller 43 S Replocing Ine Baller Backup 43 Replacing he Boor p 45 LaCie 12big Rack Network Table of Contents User Manual page 3 6 Technical Specifications i voee CE REPE ER ERE CA OU ER VN 47 Os
5. Ensure that you have obtained a replacement module of the same type before removing any faulty module CAUTION If the LaCie 12big Rack Network subsystem is powered up and you remove any module replace it immediately If the sub system is used with modules or module blanks missing for more than a few minutes the enclosure can overheat causing power failure and data loss Such use will invalidate the warranty Replace a faulty drive with a drive of the same type and equal or greater capacity All drive bays must be fitted with a Drive Carrier module in order to maintain a balanced air flow All the supplied plug in power supply units electronics mod ules and blank modules must be in place for the air to flow correctly around the cabinet CAUTION Observe all conventional ESD precautions when han dling LaCie 12big Rack Network modules and components Avoid contact with Backplane components and module connectors etc IMPORTANT INFO The top cover of the enclosure covers a ser vice area which should be accessed by service personnel only When the cover is replaced it MUST be secured by turning the lock mecha nism to the locked position Troubleshooting amp Problem Solving page 34 4 8 Continuous Operation During Replacement Depending on how the enclosure system is set up if a disk unit fails it can normally be replaced without interrupting the use of the system If an enclosure contains two Power Supply Uni
6. 4 1 Overview The LaCie 12big Rack Network Enclosure includes an Enclosure Services Processor and associated monitoring and control logic to enable it to diagnose problems within the Enclosure Management Card Ops Panel CPU s and The sensors for power and cooling conditions are housed within the Power Supply and Cooling Fans There is independent monitoring for each unit 4 1 1 Initial Start up Problems 4 1 1 1 Faulty Cords First check that you have wired up the subsystem correctly Then if cords are missing or damaged plugs are incorrect cords are too short Call your supplier for a replacement 4 1 1 2 Alarm Sounds On Power Up Please refer to 4 3 Audible Alarm 4 1 1 3 Computer Doesn t Recognize the LaCie 12big Rack Network Subsystem Check that the interface cables from the LaCie 12big Rack Net work enclosure to the host computer are fitted correctly 2 Check that the LEDs on all installed drive carrier modules are illuminated Amber Note that the drive LEDs will not be lit dur ing drive spinup 3 Check that Drive Carrier Modules have been correctly installed Troubleshooting amp Problem Solving page 26 LaCie 12big Rack Network User Manual 4 2 LED States Green LEDs are always used for good or positive indication flash ing Green Amber if non critical conditions exist Red or Amber LEDs indicate there is a critical fault present within the module with the exception of th
7. CAUTION Observe all conventional ESD precautions when handling LaCie 12big Rack Network modules and components Avoid contact with backplane components and module connectors eic 5 3 3 1 Removing a Drive Carrier Drive spin down Damage can occur to a drive if it is removed while still spinning If possible use the operating system to spindown the drives prior to removal If this is not possible we recommend that you perform All steps of the following procedure to ensure that the drive has stopped prior to removal 1 the anti tamper lock has been activated de activate by locat ing the key into its socket and rotating it in an anti clockwise direction until the indicator is no longer visible in the aperture beside the key 2 Release the carrier handle by pressing the latch in the handle towards the handle hinge i e towards the front of the enclo sure see Fig 26 3 Gently withdraw the Drive Carrier module approximately 1 inch 25mm and wait 30 seconds see Fig 29 4 Withdraw the module from the drive bay CAUTION Dummy Drive Carrier modules MUST be fitted to ALL ig 29 Removing a Drive Carrier Module 2 unused drive bays There will be inadequate drive cooling if any are left open LaCie 12big Rack Network Module Removal amp Replacement User Manual page 40 5 3 3 2 Installing a Drive Carrier IMPORTANT INFO A Drive Carrier module cannot be installed if its anti tamper lock is activated outside
8. LaCie Canada Contaci us ai http www lacie com caen contact English LaCie Finland Contact us at http www lacie com fi contact LaCie Germany Contact us at http www lacie com de contact Japan ELECOM CO LTD Contact us at http www lacie com jp LaCie Norway Contact us http www lacie com no contact LaCie Sweden Contact us at http www lacie com se contact LaCie United Kingdom Contact us al http www lacie com uk contact LaCie USA Contact us at http www lacie com contact LaCie 12big Rack Network Warranty Information User Manual page 55 10 Warranty Information LaCie warrants your drive against any defect in material and work manship under normal use for the period designated on your war ranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defective drive This warranty is void if The drive was operated stored in abnormal use or mainte nance conditions The drive is repaired modified or altered unless such repair modification or alteration is expressly authorized in writing by LaCie The drive was subjected to abuse neglect lightning strike electrical fault improper packaging or accident E The drive was installed improperly lt gt The serial number of the drive is defaced or missing The broken part is a replacement part such as a pi
9. S RN ME me LO RR RTT 24 rode gio RR m 29 4 Troubleshooting amp Problem Solving 26 NEG I RN 26 4 1 1 Initial Start Up m II I Hm I ne nne nne nenne inn 26 CEN io RR RR 26 Alarm oounds On Fower 26 4 1 1 3 Computer Doesn t Recognize the LaCie 12big Rack Network Subsystem 26 42 o 27 Fower uroy Unit Bi B RR RR ERROR RR 2 LEE oli EAD er ERES 27 1 2 9 Fab P DS tectus e ae E M ey E 28 4 2 4 Drive Carrier Module 28 B25 OOP PON LED NTC 28 EO 29 E 29 2 226 2 TIC 29 S CMM re rop eife NEN I 30 Ad Alama OWS TOON 30 SNB decessisse 32 4 5 1 System Faults stits EU DU 32 2 Fower Uppy EEE E TE 32 Joa Coding FAF i E NORTON 32 AA Thermal Monitermna 33 4 5 5 Thermal Alarm sesir inernet rantino NDEN EENE EEE ENNEN EEREN E EE S JO 45 Drive CamerdModule Foul 34 4 Dealing Wi GMAW Gite 34 4 0 ontnuous Operation
10. When handling drives ensure that they are placed and stored on a cushioned surface You can replace individual boot drives or the complete boot drive module CAUTION Power down and wait 30 seconds for drives to spin down before removal 10 11 12 13 To access the boot drive module release the enclosure top cover by turning the lock mechanism to the unlocked position and slide the cover back until it stops see Fig 25 Slide the cover forward lifting at the same time to completely remove the cover Remove the CPU memory ducting Unscrew the two screws securing the fan ducting and remove the ducting To remove the module release the single securing screw at the top of the module and the two screws at the side of the enclo sure see Fig 36 Lift the module assembly out of the enclosure to access the boot drives Disconnect the power cord and the data cable s from the drive s Remove the two screws and spacers from the side of the cage facing the CPU Slacken the four screws at the top of the cage and unplug the PCB If two drives are fitted you must also slacken the four at the bottom of the cage as well To release the boot drive s remove the four securing screws completely from the top and bottom if two drives fitted of the cage Fit the new boot drive in the module and retain with the screws removed at step 8 do not tighten the screws Plug in the PCB and when
11. 2 850 WAC Power Supply Units IMPORTANT INFO Two PSUs must be fitted Operation of the Enclosure with ANY modules missing will disrupt the airflow and the drives will not receive sufficient cooling It is ESSENTIAL that all apertures are filled before operating the unit CAUTION Do not remove covers from the PSUs Danger of elec tric shock inside Return the PSU to your supplier for repair 1 Check for damage especially to the rear connector on the sup ply CAUTION Handle the PSU carefully and avoid damaging the con nector pins Do not install the PSU if any pins appear to be bent 2 Slide the PSU into the mounting cage Fig 23 A click should be heard as the securing spring engages 3 You are now ready to connect the power cords to the power sources and switch the power source ON Please refer to section 2 7 Power Cord Connection LaCie 12big Rack Network Module Removal amp Replacement User Manual page 38 5 3 2 Cooling Fans The LaCie 12big Rack Network enclosure system incorporates ten cooling fans housed in a Cooling Cage Fan modules are individu ally installed IMPORTANT INFO faulty Cooling Fan must be replaced by a fully operational Cooling Fan within 72 hours Do not remove the faulty module until you have a replacement module of the same type available 5 3 2 1 Removing a Cooling Fan CAUTION The enclosure top cover should only be opened by ser Fig 25 Removing the Enclosure Cover vic
12. 3G1 0 Socket IEC 320 C13 250V 10A IMPORTANT The Plug and the complete power cord as sembly must meet the standards appropriate to the country and must have safety approvals acceptable in that country Standards amp Regulations page 5 7 8 Recycling of Waste Electrical and Electronic Equipment WEEE At the end of the products life all scrap waste electrical and elec tronic equipment should be recycled in accordance with National regulations applicable to the handling of hazardous toxic electrical and electronic waste materials Please contact your supplier Xyratex for a copy of the Recycling Pro cedures applicable to your product IMPORTANT INFO Observe all applicable safety precautions e g weight restrictions handling batteries and lasers etc detailed in the preceding chapters when dismantling and disposing of this equipment LaCie 12big Rack Network User Manual 8 Rack Kit Reference Drawing 8 1 Rail Kit Installation Fig 38 shows the ATX Reduced Rail Kit drawing which is included with the Rack Mounting Rail Kit and provides rail assembly details Please contact LaCie for the latest issue of this drawing continued on the next page gt gt Rack Kit Reference Drawing page 52 page 53 XLV avos SNOISNAWIG 5 335 Ga1v1s SSSINN m pe ee kgs boss I JO I V 10 98 8 VO
13. Measured at 20 C 19 Rack mount 2EIA Units To fit 800mm depth racks compliant with IEC 297 Back pressure not exceeding 5 pascals 0 5mm water gauge 100 240V AC Rated Full Range PSU 20 60 Hz 12A 9596 2 1 OV full load Meets EN61000 3 2 ses bU ce max 6 84mm high x 107mm wide x 371mm Long 3 3in x 4 21 in x 1 46in LaCie 12big Rack Network User Manual 6 5 Cooling Fan Fans 10 X Single Rotor High Speed Axial PWM Speed Control in 5 banks of 2 Hot pluggable Connector to Enclosure Manage ment PCB Individual Tacho outputs for each fan Operated from resettable fused 12V from supply rail 6 6 Drive Carrier Module Specification IMPORTANT INFO Operating the LaCie 12big Rack Network subsystem with non approved drives may invalidate the warranty Module Dimensions Height 26 6 mm Width 106 5 mm Depth 220 2 mm Weight 0 8 kg 1 0 300GB drive Operating Temperature 2 Power Dissipation 18 Watts maximum 6 7 Drives 6 7 1 Data Drives 3 5 SATA drives 6 7 2 Boot Drives 2x2 5 SATA drives 6 8 RAID Card Options RAID Controller PCle Technical Specifications page 49 LaCie 12big Rack Network User Manual 7 Standards amp Regulations 7 1 International Standards The LaCie 12big Rack Network storage system complies with the requirements of the following agencies and standards EN 60950 1 report to IEC 60950 1 UL amp to UL 60950 1 7 2
14. Potential for Radio Frequency Interference USA Federal Communications Commission FCC NOTE This equipment has been tested and found to comply with the limits for a class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protec tion against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful in terference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits The supplier is not re sponsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equip ment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interter ence received including interference that may cause undesired op eration Standards amp Regulati
15. Solving page 32 4 5 Troubleshooting The following sections describe common problems with possible solutions which can occur with your LaCie 12big Rack Network system For details on how to remove and replace a module see 5 3 Replac ing a Module 4 5 1 System Faults Symptom Cause Action Check for other AMBER LED indications on the Power Supply Units Audible alarm Internal fault sound detected e g failure of an internal com If there is a PSU error munications present there may be a path communications problem with that Power Sup ply Unit Remove and then re fit the PSU if the problem persists then change the PSU 4 5 2 Power Supply Unit Faults Symptom Cause Action Ops Panel Any power Check AC mains con UNIT FAULT fault nections to Power Supply LED amber Unit is live Audible alarm thermal con Disconnect the PSU dition which could cause PSU overheat ing problem persists replace RE sounding from mains power and remove the PSU from the PS cage Re install if Reduce the ambient 4 5 3 Cooling Fan Faults Symptom Cause Front Panel Any power fault LED fault amber Audible alarm sounding Fan illuminated A fan failure Action Check DC power to cooling fans is correct and that the fan LED is not illuminated Disconnect the PSU from mains power and remove the faulty fan from the system Reinstall If problem persists
16. Tighten rear screws 5 Withdraw chassis until it reaches hard stops approximately 400mm 6 Tighten front screws 7 Return chassis to fully home position and attach to rack using captive fasteners on front flanges IMPORTANT INFO Chassis rails have features to restrict chassis withdrawal while allowing access to fans If it becomes necessary to remove the chassis completely pull the chassis out until it reaches its stops then rotate the latches shown in Fig 13 right hand up left hand down before continuing to fully withdraw the chassis 2 6 Module Installation IMPORTANT INFO LaCie 12big Rack Network enclosures are supplied and delivered populated with Backplane PCB ATX Mother board Enclosure Management PCB SAS Expander PCB Ops Pan el Intel RAID Controller optional Battery Backup Unit optional and all plug in modules installed For information on removal replacement of plug in modules please refer to 4 Troubleshooting amp Problem Solving Installation page 20 2 6 1 Dummy Drive Carrier Modules Dummy Drive Carrier modules must be fitted in all unused drive bays to maintain a balanced airflow 2 6 2 Blanking Plates Blanking Plates must be fitted in any vacant PSU bay or PCI card slots at the rear of the enclosure to maintain airflow and ensure correct operation IMPORTANT INFO Operation of the enclosure system with ANY modules missing will disrupt the airtlow and the drives will not re ceiv
17. if O AEE subsystem use only the power cords supplied or cords which match E B ai WEN the specification quoted 7 7 AC Power 2 2 Planning Your Installation Before you begin installation you should become familiar with the configuration requirements of your LaCie 12big Rack Network sys tem The correct locations of each of the plug in modules are shown in Fig 11 IMPORTANT INFO Installation procedures should be performed by Service Personnel Only Module Location Drive Bays ALL drive bays must be fitted with a Drive Carrier module No bays should be left completely empty A minimum of 4 drives should be installed Power Supply Two Power Supply Units must be fitted Modules When two PSUs are installed in the Power Supply Module full power re dundancy is provided while a faulty PSU is replaced Cooling Fans Ten Fans housed in a Cooling Cage are located centrally within the enclo sure installed between the drive bays and the ATX Motherboard The empty slots must be covered with blanking plates LaCie 12big Rack Network Installation User Manual page 18 2 3 Enclosure Installation Pre Requisites NOTE LaCie 12big Rack Network enclosures are supplied and delivered fully populated with drive carrier modules preinstalled 2 Ancilanes Box Optional CAUTION The LaCie 12big Rack Network Enclosure with all its component parts installed is too he
18. mounting rails is available for use in 19 inch rack cabinets These rails have been designed and tested to handle the maximum enclosure weight and to ensure that multiple enclosures may be installed without loss of space within the rack Use of other mounting hardware may cause some loss of rack space Please contact your supplier to ensure suitable mount rails are avail able for the rack you are using Important Please refer to section Rack System Safety Precautions be fore you begin the assembly procedure 2 4 1 Mounting Rail Kit Installation Please refer to the detail drawings supplied with the Rack Mounting Rail Kit for assembly details Xyratex P N 82864 01 This drawing is also shown in 8 Rack Kit Reference Drawing Installation page 19 Rear Rack Post Clamping Screws Rack Bracket ASM Slide Washer x4 Slide Screw x4 Front Rack Post Fig 13 Rack Mounting Rail Kit LaCie 12big Rack Network User Manual 2 5 Chassis Installation 2 5 1 Parts Check List Chassis complete with Backplane ATX Motherboard Enclosure Management PCB SAS Expander PCB Ops Panel Intel RAID Controller optional Battery Backup Unit op tional Blank Plates covering empty PCI slots and all plug in modules installed Rack Mounting Kit 2 5 2 Procedure 1 Check for damage 2 Lift chassis and align with front rails 3 Carefully insert chassis slides into rack rails and push fully home 4
19. replace Reduce ambient temperature LaCie 12big Rack Network User Manual 4 5 4 Thermal Monitoring and Control The LaCie 12big Rack Network enclosure uses extensive thermal monitoring and takes a number of actions to ensure component temperatures are kept low and also to minimize acoustic noise Air flow is from front to rear of the enclosure Symptom If the ambient air is cool below 25 C and the fans are observed to increase in speed then some restriction on airflow be causing additional internal tempera ture rise Note This is not a fault condition 4 5 5 Thermal Alarm Symptom Ops Panel UNIT FAULT LED amber 2 An amber LED on one or more Power Supply Units Cause The first stage in the thermal control process is for the fans to automatically increase in speed when a thermal threshold is reached This may be caused by higher ambient temperatures in the local environment and may be perfectly normal Note This threshold changes according to the number of drives and power supplies fitted Cause If the internal temperature measured in the airflow through the enclosure exceeds a pre set threshold a thermal alarm will sound Troubleshooting amp Problem Solving page 33 Action Check the installation for any airflow restrictions at ther the front or rear of the enclosure A minimum gap of 25mm at the front and 50mm at the rear is recom mende
20. the drive s and PCB are aligned cor rectly tighten the screws inserted at step 11 Reconnect the power and data cables continued on the next page gt gt Module Removal amp Replacement page 45 BOOT DRIVE REMOVAL FRAGILE HANDLE WITH CARE LaCie 12big Rack Network User Manual 14 Relocate the module in the enclosure securing with the three screws removed at step 5 15 Replace the fan ducting securing with the two screws removed at step 4 16 Replace the CPU memory ducting 17 Replace the enclosure cover and secure by turning the lock mechanism to the locked position Module Removal amp Replacement page 46 LaCie 12big Rack Network User Manual 6 Technical Specifications 6 1 Dimensions Rack Enclosure Height Width across mounting flange Width across body of enclosure Depth from rack posts to rear of PCI bulkhead Depth from rack posts to maximum extremity of enclosure Depth from flange to furthest extremity at front of Ops covers 6 2 Weight Maximum Configuration Enclosure w o drives installed 6 3 Environment Operational Non Operational Storage Shipping Airflow Altitude Operational Altitude Non Operational Shock Operational Temperature Range ING te F SOC IC te A0 C to 60 C Relative Humidity 20 to 80 non condensing 8 to 80 non condensing 5 to 80 non condensing 5 to 100 non pre
21. users operators from accessing service areas Safety The LaCie 12big Rack Network unit must only be operated from a power supply input voltage range of 100 240 VAC 50 60 Hz The plug on the power supply cord is used as the main disconnect de vice Ensure that the socket outlets are located near the equipment and are easily accessible This equipment is intended to oper ate with two working Power Supply Units PSUs housed in a Power Sup ply Mounting Cage Before remov al replacement of a PSU disconnect all supply power for complete isola tion A faulty PSU must be replaced with a fully operational PSU within 24 hours Please refer to section 6 3 Environment A sate electrical earth connection must be provided to the power cord Check the grounding of the enclo sure before applying power CAUTION Bifurcated power cords MUST NOT be used with the LaCie 1 2big Rack Network enclosure this system does not support their use Provide a suitable power source with electrical overload protection to meet the requirements laid down in the technical specitication Hot surfaces heatsinks are exposed when the enclosure top cover is re moved Disconnect power and al low to cool before removal replace ment of the SAS Expander PCB CAUTION Do not remove covers from the PSU Danger of electric shock inside Return the PSU to your supplier tor repair Foreword page 5 BBU Battery Safety R
22. 2 3 1 Preparation of Site and Host Server eee nee nee 18 2 3 2 Unpacking the Enclosure Sylen 18 2 9 9 Planning and Configuring Your ASIN GT ON rrr Seba ERU Evene 18 zog Tool and Eauigiellizoe 19 2 3 5 Rack Installation Pre Requisites IRR eene I 2 MEM es ro sis OD EE 19 Zw MOUNTING Rail Kit WSION NOM 19 DESEE NR RT 20 Zol Fars CHECK LIST N 20 10 6210 0 20 ZO Module RTT m TORTE 20 2 61 Dummy Drive Carrier 20 2 6 2 Blanking Plates isis erro Erst rr ta EE PER VER REVERSE ETEEN EES 20 Did cs 20 Zu POSEE 20 ena En dera 20 2 0 Gounding iacu HIN de EM EEE TAE 21 o NU UU TR 21 3 els eei UT TR 22 Ai Dae a E 22 PONET O 22 Orel POW SOD ORY RERO m 22 25 CE MES NMS PVCS a E E E E 24 WES 24 LaCie 12big Rack Network Table of Contents User Manual page 2 3 4 2 Engaging the Drive Module Anti tamper Locks 24
23. AID option Please reter to section 5 9 Replacing the Battery Backup Unit CAUTION There is a danger of explo sion if the battery is replaced by incor rect type Dispose of used batteries in accordance with the manufacturer s instructions and National regulations Equipment Handling Precautions CAUTION Operation of the Enclosure with ANY drive carrier modules missing will disrupt the airflow and the drives will not receive sufficient cooling It is ESSEN TIAL that all apertures are filled before operating the unit Dummy drive carrier modules must be fitted to unused drive bays CAUTION The RJ45 sockets on the Motherboard PCl cards are for Ethernet connection only and must not be con nected to a telecommunications network CAUTION Boot drives are fragile and must be handled with care during remov al replacement LaCie 12big Rack Network User Manual Rack System Safety Precautions The following safety requirements must be considered when the unit is mounted in a rack The rack construction must be ca pable of supporting the total weight of the installed enclosure s and the design should incorporate stabiliz ing features suitable to prevent the rack from tipping or being pushed over during installation or in normal Use When loading a rack with the units fill the rack from the bottom up and empty from the top down Always remove all modules and drives to minimize weight before l
24. Amber LED state will be OFF if there is no drive present OFF as the drive operates and ONifthere is a drive fault present 3 4 2 Engaging the Drive Module Anti tamper Locks The anti tamper locks are fitted in the drive carrier handles and are accessed through the small cutout in the latch section of the handle 3 4 2 1 Activating the Locks 1 Carefully insert the lock key provided into the cutout in the handle 2 Locate the key into its socket 3 Rotate the key in a clockwise direction until the indicator is vis ible in the aperture beside the key 4 Remove the key De activation is the reverse of this procedure that is Rotate the key in an anti clockwise direction until the indicator is no longer visible in the aperture beside the key NOTE A drive carrier cannot be installed if its anti tamper lock is activated outside the enclosure Operation page 24 Indicator Aperture Anti Tamper Lock LaCie 12big Rack Network User Manual 3 5 Power Down To power the enclosure down either Switch off the Power Supply Unit s installed in the enclosure by pressing the Power push button on the Ops Panel assembly shown in Fig 17 for approximately 3 seconds Remove AC mains at the power source IMPORTANT INFO Disconnect both power cords for complete isolation Operation page 25 LaCie 12big Rack Network User Manual 4 Troubleshooting amp Problem Solving
25. Constant Green good or positive indication Constant Amber fault present Blue only when activated Definition Function of this button is dependent on the enclosure status Enclosure connected to power source but not operating Press but ton to activate and commence boot process Enclosure operating Depress button for 4 seconds to shut down the enclosure Resets the enclosure hardware and firmware Note This button is recessed and is activated with a ball point pen or similar implement Each press of this button causes the state of the blue ID LEDs on the Ops Panel and rear panel to change Operation page 23 USB Socket Power Active Unit Fault __ ID LED On Off Switch system Reset ID LED Switch LaCie 12big Rack Network User Manual 3 4 Starting the Drives Unless otherwise selected during installation all drives in the enclo sure should automatically start their motors If this has not occurred one of the following conditions may exist There may be a power problem an alarm and power fault indication would normally be active there is only one PSU present the drive motors will spin up in a delayed sequence 3 4 1 Disk Drive LEDs Each Drive Carrier module incorporates two LEDs Upper Green and Lower Amber shown in Fig 10 n normal operation the Green LED will be ON and will flicker as the drive operates n normal operation the
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27. LaCie 12big Rack Network Table of Contents User Manual page 1 Table of Contents RdLALETIT ODD mm 7 121 The LaCie Rack Network lues tei edet toot Pad ted tube Se bet Oeo 1125 eec aep p ER ned tutu uiua po d tst utl ATE 8 1 9 LaCie 12619 Rack Network System Conliguralloris etr eoe rare rrr 9 AD COSE QUSE TNeetesiiutas autista ispiadt ua tod S sense utra dm abte tet 10 1 4 1 ATX Server I O Panel Connectors xs ed e P o de na Faber xp 1 ONT EED 11 11 ioe Pes NEN 12 Enclosure Foor Pane l 13 lels Mouliple Fower RENE 13 Fona upp umu 14 IF Ecl ENT RR 14 Div Module sereen AEE E E EEE S EEG 15 keL Die n A E NEE E EEE 15 AA LO e a 15 1 9 3 Dummy Drive Carrier ei m TETTE 15 16 Encdosure 16 2 ipii Eom 17 2 1 ert a ep NEM TI EPIRI EID Md IPM SUN ONERE 17 222 PUIG store Ger eu ae E HE DE 17 2 9 Enclosure Insiallamoh PresRG QUI 16
28. The front cap also supports an ergonomic handle which provides the following functions Camming of carrier into and out of drive bays Positive spring loading of the drive backplane connector 1 9 1 Drive Status Indicator Disk drive status is monitored by a Green LED and an Amber LED Indicator Aperture mounted on the front of each Drive Carrier module under ESI pro cessor control shown in Fig 10 Please refer to 4 2 4 Drive Carrier ZI e UNEOCKED Module LEDs for a description of the LED states s Anti Tamper Lock 1 9 2 Anti tamper Locks Anti tamper locks are fitted in the drive carrier handles Fig 10 and are accessed through the small cutout in the latch section of the handle These are provided to disable the normal pinch latch action of the carrier handle 1 9 3 Dummy Drive Carrier Modules Dummy Drive Carrier modules are provided for fitting in all unused drive bays They are designed as integral drive module front caps with handles and must be fitted to all unused drive bays to maintain a balanced airflow LaCie 12big Rack Network User Manual 1 9 4 Blanking Plates Blanking Plates must be fitted in any vacant PSU bay or PCI card slots at the rear of the enclosure to maintain airflow and ensure correct operation CAUTION Operation of the Enclosure with ANY modules miss ing will disrupt the airflow and the drives will not receive sufficient cooling 1 10 Enclosure Management T
29. ailure indicator PSU voltage operating ranges are nominally 240V se lected automatically A typical PSU is shown in Fig 07 Each PSU incorporate an Audible Alarm to indicate when a fault state is present and a bi color Green Red LED which indicates the PSU status Fig 07 Power Supply Unit 1 7 1 Multiple Power Supply Units The LaCie 12big Rack Network includes two PSUs fitted in the Pow er Supply Mounting Cage providing dual power sources for the sys tem so that if one PSU fails the other maintains the power supply and enclosure operation is not affected while you replace the faulty unit PSU replacement should only take a few minutes to perform but must be completed within 10 minutes from removal of the failed Pou LaCie 12big Rack Network User Manual 1 7 2 Power Supply Output Loom The Power Supply output loom provides the following outputs P1 ATX Motherboard main power connectors 24 pin P2 Processor power connector 8 pin P3 12V power connector P4 Peripheral power connector 2 x 4 pin P5 PSUI connector 5 pin P5 SM bus connector 2 pin 1 8 Cooling Fans The Cooling Fans are high speed single rotor axial fans Ten fans are housed in a Cooling Cage located centrally within the enclo sure between the drive bays and the Motherboard as shown in Fig 02 This ensures maximum airflow through the PSU and minimizes noise Airtlow is front to rear with co
30. ant On indicates a Fault condition while a flashing light indicates that the fan ident is On The LED is Off during Normal operation 4 2 4 Drive Carrier Module LEDs Disk drive status is monitored by a GREEN LED and an AMBER LED mounted on the front of each Drive Carrier module shown in Fig 18 The LED conditions are defined in section 4 6 Drive Carrier Module Faults 4 2 5 Rear Panel LED lable 09 Rear Panel LED Status Enclosure Blue when Activated by push button on ID LED activated the Ops Panel or by system software Used to identify a server from among several servers Troubleshooting amp Problem Solving page 28 Green Activity LED Indicator Aperture Anti Tamper Lock pem Amber Fault LED Fig 18 Drive carrier LEDs LaCie 12big Rack Network User Manual 4 2 6 ATX Server LEDs 4 2 6 1 Status LEDs The ATX Motherboard I O panel contains a number of diagnostic LEDs summarized in Table 10 LED Color Function System Status Green System OK LED Alternating System Not Ready Green Amber Amber Critical Fault Green Blink System Degraded Amber Blink Non fatal alarm system likely to fail 4 x Power Ott System Running normally On Self Test POST LEDs The POST LEDs toggle be tween red green amber and Off at boot up Amber Lit amber only if a failure occurs 4 2 6 2 NIC LEDs The Network Interface Controller NIC LEDs are defined in Table Please refer
31. ation To update the SDR you will need to boot the system into DOS and then run the Xyratex SDR update utility XYSLxx where is the SDR release identifier currently 46 LaCie 12big Rack Network User Manual 5 6 Replacing PCI Cards To access a PCI card release the enclosure top cover by turn ing the lock mechanism to the unlocked position and slide the cover back until it stops see Fig 25 2 Slide the cover forward lifting at the same time to completely remove the cover 3 To remove a PCI card release the screw in the retaining bracket at the back of the enclosure disconnect all cables and lift the PCB upwards and out of the enclosure 4 Replace the PCB reconnect the cables and close the enclosure cover securing by turning the lock mechanism to the locked position NOTE SDR is the Standard Device Record from the IPMI specifi cations etc 5 6 1 Card CAUTION The batteries on the NVRAM card s are not replace able and have a maximum of 12 months Theretore the com plete card assembly must be replaced annually or in the event of battery failure 5 7 Blanking Plates IMPORTANT INFO Blanking Plates must be fitted in all empty PCI slots 5 8 Replacing RAID Controller PCI Cards The RAID Controller PCI is installed in the left hand PCI slot when viewed from the rear as shown in Fig 19 To access the RAID Controller PCB release the enclosure top cover by turning
32. avy for a single person to easily install into a Rack cabinet The following procedures describe the in stallation of the LaCie 12big Rack Network enclosure and highlights any critical pre requisite requirements and good handling practices which we encourage you to follow so as to ensure that a successful installation is achieved in the easiest manner CAUTION Ensure that you have fitted and checked a suitable anti static wrist or ankle strap and observe all conventional ESD pre cautions when handling LaCie 12big Rack Network modules and components Avoid contact with Backplane Motherboard and PCI card components and module connectors etc 2 3 1 Preparation of Site and Host Server Before you begin make sure that the site where you intend to set up and use your LaCie 12big Rack Network storage system has the following Standard AC power from an independent source or a rack Power Distribution Unit with a UPS universal power supply 2 3 2 Unpacking the Enclosure System The package contents and unpacking procedure are outlined in Fig 12 2 3 3 Planning and Configuring Your Installation Before you begin installation you should become familiar with the configuration requirements of your LaCie 12big Rack Network sys tem Please refer to 2 2 Planning Your Installation for information on your overall system configurations When planning your system configuration please remember that All LaCie 12big Rack Network encl
33. cipitating Technical Specifications Max DON 276 22 8 Inches 3 46 I2 O 2O07 21 0S 30 kg 66 Ib 22 kb 48 4 Ib Wet Bulb page 47 mm Oley 483 449 Coles 29 30 System must be operated with low pressure rear exhaust installation Back pressure created by rack doors and obstacles not to exceed 5 pascals 0 5mm Water gaugel OR ARCEM 305 to 12 192m 1000 to 40 0009 Vertical axis 5g peak 1 2 sine 1 Oms LaCie 12big Rack Network User Manual Shock Non Operational Vibration Operational Vibration Non Operational Vibration Relocation Acoustics Orientation amp Mounting Rack Rails Rack Characteristics 6 4 AC Power Module 2 x 850W PSU Voltage Range Voltage Range Selection Frequency Input Current Power Factor Correction Harmonics Output Output Rails Dimensions 20g 1 2 sine test w drives 30g 10ms 1 2 sine test w o drives 0 2grms 5 500 Hz Random 0 8grms 2 200 Hz Random test w drives 1 04grms 2 200 Hz Random test w o drives 0 15g 2 200 Hz sine test w drives 0 3g 2 200 Hz sine test w o drives Technical Specifications page 48 Sound Power Operating All fans running at 4696 Less than 58 dB LpA average measured at the by stander positions The 4 bystander positions are 1 m horizontal and 1 5m off the floor positioned front back left and right The unit under test will be measured on the floor
34. ckup tray etc The tamper seal on the drive casing is broken LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in their origi nal box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register
35. components and module connectors etc CAUTION The following procedure will remove all data trom the cache Tools Required Pozidrive Screwdriver continued on the next page gt gt LaCie 12big Rack Network User Manual To access the Battery Backup Unit l Release the enclosure top cover by turning the lock mechanism to the unlocked position pressing the release latch down and sliding the cover back until it stops Slide the cover forward lifting at the same time to completely remove the cover To remove the Battery Backup Unit 3 Release the screw in the retaining bracket at the back of the enclosure and ease the BBU out of the PCI slot Disconnect the BBU cable and remove the BBU from the en closure CAUTION Support the BBU while releasing the cable and take care not to bend the pins on the BBU card when unplugging the connector To replace the Battery Backup Unit NOTE Replacement is the reverse of the removal procedure viz IMPORTANT INFO Dispose of the exhausted battery in accor Reconnect the BBU cable to the BBU Re install BBU in PCI slot Support the BBU while aligning the bracket and replacing the screw removed at step 3 Replace the enclosure cover securing by turning the lock mech anism to the locked position dance with National safety regulations Module Removal amp Replacement page 44 LaCie 12big Rack Network User Manual 5 10 Replacing the Boot Drives CAUTION
36. d 2 Check for restrictions due to dust build up clean as appropriate 3 Check for excessive re circulation of heated air from rear to the front use in a fully enclosed rack installation is not recommended 4 Check that all Blank modules are in place 5 Reduce the ambient temperature Action 1 Check local ambient environment temperature is below the upper 35 C specification 2 Check the installation for any airtlow restrictions at ther the front or rear of the enclosure A minimum gap of 25mm at the front and 50mm at the rear is recom mended 3 Check for restrictions due to dust build up clean as appropriate 4 Check for excessive re circulation of heated air from rear to the front use in a fully enclosed rack installation is not recommended 5 f possible shutdown the enclosure and investigate the problem before continuing LaCie 12big Rack Network User Manual 4 6 Drive Carrier Module Faults Each Drive Carrier module incorporates two LEDs Upper Green and Lower Amber shown in Fig 10 n normal operation the Green LED will be ON and will flicker as the drive operates n normal operation the Amber LED state will be OFF if there is no drive present OFF as the drive operates and there is a drive fault present IMPORTANT INFO Dummy Drive Carrier modules must be fitted to all unused drive bays to maintain a balanced air flow 4 7 Dealing with Hardware Faults
37. e Drive Carrier Module LED which is lit Amber under Normal conditions see section 4 6 Drive Carrier Module Faults 4 2 1 Power Supply Unit LEDs Under Normal conditions the bi color Power On LEDs will be illumi nated constant GREEN When a fault occurs the Power On LEDs will be illuminated constant RED Status Green Flashing Green Red Flashing Red Condition 3V3SB ON 1 2VOUT OFF PRESENT 3V3SB ON 12VOUT ON ALO TEN UVP 12VOVP PSU FAN FAULT OTP 3V3 OCP UVP 4 2 2 Ops Panel LEDs The Ops Panel Fig 17 displays the aggregated status of all the Definition Mains supply con nection to PSU present PSU power switched ON Over Current Under Voltage Over Volt age Protection Fault present modules The Ops Panel LEDs are defined in Table 08 NOTE The Ops Panel is supplied as an integral part of the enclo sure core product and is not user replaceable Status Power Active Unit Fault Enclosure ID Condition Constant Green good or positive indication OFF Blue only when activated Definition Constant Amber fault present Troubleshooting amp Problem Solving page 27 USB Socket _ Power Active Unit Fault __ ID LED On Off Switch system Reset ID LED Switch LaCie 12big Rack Network User Manual 4 2 3 Cooling Fan LEDs An Amber LED incorporated in each fan module monitors its sta tus const
38. e personnel as it provides access to a service area Potential hazards include Rotating fans surfaces Upon replacement the cover MUST be secured by turning the lock mechanism to the locked position with a screwdriver 1 To access the ten Cooling Fans release the enclosure top cover by turning the lock mechanism to the unlocked position and slide the cover back until it stops see Fig 25 2 Grip the faulty Fan module with finger and thumb and pull it upwards in order to unplug it from the Enclosure Management PCB and remove it from the enclosure see Fig 26 CAUTION Ensure the fan has stopped rotating before you attempt to remove it Risk of trapping or cutting fingers Fig 26 Removing a Cooling Fan LaCie 12big Rack Network Module Removal amp Replacement User Manual page 39 5 3 2 2 Installing a Cooling Fan Parts Check List Cooling Fan module 1 Check the Fan module for damage do not install if there are any visible signs of damage 2 Grip the Fan module and push it all the way into the enclosure until it fits firmly and is level with the other fans see Fig 27 The fan module plugs into the Enclosure Management PCB 3 Ensure that the Fan module LED extinguishes within seconds of installation 4 Repeat the above procedure for each fan to be fitted 5 Close the enclosure cover and secure by turning the lock mech anism to the locked position 5 3 3 Drive Carrier Module
39. e sufficient cooling 2 7 Power Cord Connection 2 7 1 Parts Check List Power cords to requisite local standards 2 7 2 Procedure Attach the power cords to the two Power Supply Units IMPORTANT INFO To ensure redundancy the two power cords must be connected to separate and independent supplies 2 The Power On LED on each PSU indicates whether AC mains power is present flashing Green CAUTION The power connections must always be disconnected prior to removal of the Power Supply Unit from the enclosure CAUTION Bifurcated power cords MUST NOT be used with the LaCie 12big Rack Network enclosure this system does not support their use LaCie 12big Rack Network Installation User Manual page 21 2 8 Grounding Checks The product must only be connected to a power source that has a safety electrical earth connection CAUTION If more than one product is fitted in a rack the earth connection to the rack is even more important because the rack will then have a high EARTH LEAKAGE CURRENT TOUCH CUR RENT The earth connection to the rack must be checked betore switching on by an electrical engineer who is qualitied to the appropriate lo cal and National standards to pertorm the check 2 9 Data Security Power down your host computer and all attached peripheral devices before beginning installation Each enclosure contains up to 12 removable disk drive mod ules Disk units are fragile Handle
40. ed in performing a task and of measures to minimize the risks to that person or other persons User Operator Any person other than a Service Person LaCie 12big Rack Network User Manual Safety Guidelines Safe Handling CAUTION If this equipment is used in a manner not specified by the manufacturer the protection provided by the equipment may be impaired All plug in modules and blanking plates are part of the fire enclosure and must only be removed when a replacement can be immediately added The system must not be run without all units in place In order to comply with applicable safety emission and thermal requirements no covers should be removed and all bays must be fitted with plug in modules Permanently unplug the unit if you think that it has become damaged in any way and before you move it CAUTION A fully assembled LaCie 12big Rack Network enclosure can weigh up to 30kg 6615 22kg 48 416 without drives installed Do not try to lift it by your self Do not lift the enclosure by the handles on the power supplies as they are not de signed to support that weight CAUTION The removal of the enclosure top cover or the power supply mounting cage must only be performed by a service person Potential hazards include rotating fans and hot surfaces The enclosure top cover must be secured when the enclosure is in normal use by rotating the lock 90 to the locked po sition this is to prevent
41. f the cards used in the various configurations Blank PCI Plates are fitted in the slots RAID controller AMCC 9690 4i4e avavavataw ij RH 02900076200 oto o o oo o ooto System Overview page 10 NIC Port 1 1Gb NIC Port 2 1Gb USB Port 0 USB Port 1 USB Port 2 USB Port 3 Serial Port LaCie 12big Rack Network User Manual 1 4 1 Server I O Panel Connectors The ATX Server I O panel incorporates the following connectors PS2 Mouse PS2 Keyboard Serial Port Video 2 x RJ45 NIC Ports 1 amp 2 1Gb 4 x USB Ports 0 1 2 3 The connectors shown in Fig 05 1 4 2 ATX Server LEDs 1 4 2 1 Status LEDs The ATX Server I O panel shown in Fig 05 contains diagnostic LEDs to help you identify failed and failing components and to help you identify the server from among several servers Table 10 sum marizes the LED states NIC LEDs The Network Interface Controller NIC LEDs at the right and left of each NIC socket provide the information shown in Table 11 System Overview page 11 LaCie 12big Rack Network User Manual 1 5 Operator s Ops Panel The enclosure front panel incorporates an Operator s Ops Panel shown in Fig 06 IMPORTANT INFO The Ops Panel is an integral part of the en closure chassis assembly and is not field replaceable This assembly incorporates a USB socket t
42. he Enclosure Management PCB provides the required reporting functionality No Operating System should be required to manage the following functions Audible Alarm Control PSU Status monitoring Fan Speed reporting Speed control Fan Fail monitoring with Fault LED Enclosure Temperature monitoring for CPU s FBDIMM s Motherboard plenum Alarm on over temperature 3 5 HDD presence detection 3 5 HDD Fault LED control Front panel LED s and switches including Enclosure Fault In dication Intrusion detection Serial EEPROM to store system setup parameters Serial number machine type number of drive bays etc StorView management suite uses the industry standard SES com munications protocol which is the only supported communication method to the enclosure firmware Other tools may cause unpredict able side effects and hence are not supported SES support is at ANSI SES 2 0 level and supports SES Pages O 1 2 5 7 Ah and Eh Download of the Enclosure firmware is supported via SES Page Eh During firmware download all RAID data activity must be stopped System Overview page 16 LaCie 12big Rack Network Installation User Manual page 17 2 Installation 2 1 Introduction In this chapter you are shown how to plan and install your LaCie 12big Rack Network Enclosure system into an industry standard 19 inch rack cabinet CAUTION When connecting up the LaCie 12big Rack Network
43. he SAS Expander PCB release the enclosure top cover by turning the lock mechanism to the unlocked position and slide the cover back until it stops see Fig 25 Slide the cover forward lifting at the same time to completely remove the cover To remove the SAS Expander PCB open the PCB cover squeeze the retaining pin and pull the PCB assembly forward unplug ging it from the Backplane and remove the SAS cable To replace the SAS Expander PCB squeeze the retaining pin to locate the PCB assembly over it in order to plug the assembly into the Backplane and refit the SAS cable Close the PCB cover and then close the enclosure cover and secure by turning the lock mechanism to the locked position Module Removal amp Replacement page 41 Indicator Aperture LOCKED Anti Tamper Lock SAS EXPANDER CARD REMOVAL Hot surfaces Heatsinks Do not touch Disconnect power and allow surfaces to cool before servicing LaCie 12big Rack Network User Manual 5 5 Replacing ATX Motherboards ATX Motherboard replacement by service personnel is not recom mended Please contact LaCie 5 5 1 Replacing FB DIMM Memory Modules The LaCie 12big Rack Network enclosure system supports up to 32GB of memory The memory consists of up to 8 FB DIMM mod ules that are located in memory slots A2 B2 C2 and D1 D2 on the Motherboard When populating the FB DIMM slots en
44. hree LEDs and three push button switches with the following functions LEDs Push button USB Port Switches Power Active Power On Off Intended for ser Green vice use only Unit Fault Amber System Reset Enclosure ID Enclosure ID LED Blue Activation Please refer to section 3 3 Ops Panel LEDs and Switches for a full description of the LED and switch functions 1 6 Enclosure Rear Panel The enclosure assembly includes an integral Rear Panel incorporat ing an Enclosure ID LED blue shown in Fig 03 Enclosure Blue when Activated by push button ID LED activated on the Ops Panel or by system software Used to identify a server from among several servers IMPORTANT INFO The Rear Panel is an integral part of the en closure chassis assembly and is not field replaceable System Overview page 12 USB Socket Power Active Unit Fault ID LED __ On Off Switch system Reset ID LED Switch LaCie 12big Rack Network System Overview User Manual page 13 1 7 Power Supply Unit AC DC Power is provided by two dual redundant power supply units with specific load capability mechanical packaging and a power cage with output loom to suit this application A Power Supply Mounting Cage is fitted in the rear of the enclosure as part of the subsystem core product The cage houses two indi vidually hot pluggable 850W AC Power Supply Units PSUs each with its own IEC inlet connector and f
45. k System The LaCie 12big Rack Network storage system is a 2U rack space disk drive enclosure currently housing up to twelve low profile 1 inch high 3 5 inch form factor drives as follows 1 5 3 0Gb s SATA up to 7200 rpm Each individual disc drive is hot pluggable and field replaceable Fig shows a front view of an LaCie 12big Rack Network enclo sure while Fig 02 depicts a rear view with the lid removed showing those areas accessible to service personnel only System Overview page The LaCie 12big Rack Network System Front View Fans x10 Drive Optional Motherboard SAS Expander Card Fig 02 The LaCie 12big Rack Network System Rear View Showing Service Areas LaCie 12big Rack Network User Manual 1 2 The Enclosure Core Product The LaCie 12big Rack Network design concept is based on enclosure subsystem together with a set of plug in modules and as supplied comprises Enclosure Chassis comprising A Backplane PCB An Enclosure Management PCB An SAS Expander PCB to branch from 4 to 12 SAS ports supporting SATA tunnelling protocol integral Operator s Ops Panel integral Rear Panel incorporating an Enclosure ID LED and an NMI push button See Fig 09 and Power Supply Mounting Cage containing two 850W 100 240V AC auto ranging plug in Power Supply Units see Fig 07 ATX Server Subsystem please
46. n this document is sub ject to change without notice While every effort has been made to en sure that all information in this document is accurate the Authors accept no liability for any errors that may arise No part of this document may be trans mitted or copied in any form or by any means for any purpose without the writ ten permission of the Authors Acknowledgments All names brands products or services are trademarks or registered trademarks of their respective companies Intel and the Intel logo are a trademarks or registered trademarks of Intel Corpora tion or its subsidiaries in the United States and other countries Other names and brands may be claimed as the property of others What is in this guide This user manual gives you step by step instructions on how to install configure and connect the LaCie 12big Rack Net work storage subsystem to your host com puter system and how to use and main tain the system Who should use this guide This user guide assumes that you have a Foreword page 4 working knowledge of storage appliance products If you do not have these skills or are not contident with the instructions in this guide do not proceed with the in stallation The personnel reterred to within this docu ment are defined as follows Service Person A person having appropriate technical training and experience necessary to be aware of hazards to which that person may be expos
47. nch racks and uses 2 units of rack space i e 3 5 high The Backplane PCB provides 12 direct dock SAS Serial ATA connectors to the drives and acts as the connectivity hub of the enclosure connecting to the Enclosure Management PCB The ten Cooling Fans are connected to the system via the Enclosure Management PCB There are 12 drive bays at the front of the enclosure Each drive bay accommodates a plug in Drive Carrier Module which houses Low Profile 1 inch high 3 5 inch form factor drives NOTE A Bay is defined as the space required to house a single 1 0 high 3 5 inch disk drive in its carrier module At the rear the chassis assembly accommodates two Power Supply Units and ATX Server Subsystem System Overview page 9 LaCie 12big Rack Network User Manual The top cover on the enclosure provides access to the Cooling Fans and the ATX Server Subsystem IMPORTANT INFO The cover should only be removed by service personnel as it provides access to a service area Upon replacement the cover MUST be secured by turning the lock mechanism to the locked position with a screwdriver 1 4 ATX Server Subsystem The ATX Server Subsystem comprises An Intel Star Lake S5000PSLSAS Motherboard standard ATX form factor with integral I O panel Slots for up to 6 low profile 3 4 length PCI cards installed in a vertical orientation See section 1 3 LaCie 12big Rack Network System Configurations for details o
48. oading the chassis into a rack CAUTION To avoid danger of the rack toppling over under no circumstances should more than one enclosure be drawn out of the cabinet at any one time The system must be operated with low pressure rear exhaust installa tion Back pressure created by rack doors and obstacles not to exceed 5 pascals 0 5mm water gauge The rack design should take into consideration the maximum oper ating ambient temperature for the unit which is 35 C The rack should have a safe electri cal distribution system It must pro vide overcurrent protection for the unit and must not be overloaded by the total number of units installed in the rack When addressing these concerns consideration of the elec trical power consumption rating shown on the nameplate The electrical distribution system must provide a reliable earth for each unit and the rack Each Power Supply Unit has an earth leakage current of 1 4mA The design of the electrical distribu tion system must take into consider ation the total earth leakage current Foreword page 6 from all the power supplies in all the units The rack will require labelling with HIGH LEAKAGE CURRENT Earth connection essential before connecting supply The rack when configured with the units must meet the safety require ments of UL 60950 1 and IEC 60950 1 LaCie 12big Rack Network User Manual 1 System Overview 1 1 The LaCie 12big Rack Networ
49. oling air being drawn across the drives through the fans and pressurizing the rear of the enclosure The pressurized rear allows the PSU to draw the air that it requires and perforations at the rear of the chassis allow cooling airflow over the Processor heatsinks memory motherboard and PCI cards The cooling system must be operated with low pressure rear exhaust installation Back pressure created by rack doors and obstacles not to exceed 5 pascals 0 5mm Water gauge The cooling system provides sufficient capacity to ensure that drive maximum temperatures are not exceeded at 35 C ambient with one fan failed at sea level The Cooling Cage contains ten individual high speed single rotor axial fans individually connected to and interfacing with the Enclo sure Management PCB This interface provides power and speed control to the fans and returns tacho output from each fan System Overview page 14 LaCie 12big Rack Network System Overview User Manual page 15 1 9 Drive Carrier Module The Drive Carrier module comprises a hard disk mounted in a car rier Each drive bay will house a single Low Profile 1 0 inch high 3 5 inch form factor disk drive in its carrier The carrier has mounting locations for SAS SATA drives Each disk drive is enclosed in a sheet steel carrier which provides excellent thermal conduction radio frequency and electro magnetic induction protection and affords the drive maximum physical protec tion
50. ons page 50 7 3 European Regulations This equipment complies with European Regulations EN 55022 Class A Limits and Methods of Measurement of Radio Distur bance Characteristics of Information Technology Equipment and EN50082 1 Generic Immunity 7 4 ESD Precautions CAUTION It is recommended that you fit and check a suitable anti static wrist or ankle strap and observe all conventional ESD pre cautions when handling LaCie 12big Rack Network plug in mod ules and components Avoid contact with backplane components and module connectors etc 7 5 Safety Compliance System Product Type Approval UL GUL Safety Compliance UL 60950 IEC 60950 EN 60950 LaCie 12big Rack Network User Manual 7 6 EMC Compliance Pat Class EINS 5022 Class A GISPR Glass A Conducted Emissions Limit Levels CFR47 15B Class A EN55022 Class A CISPR Glass A Radiated Emissions Limit Levels EN61000 3 2 3 Harmonics and Flicker Immunity Limit Levels EN55024 NOTE The cable must not have a connection to a common ground earth point 7 7 AC Power Cords 1 United States Must be NRTL LISTED National Recognized Test Laboratory e g UL Cord type SV or SVT 18 AWG minimum 3 conductor 4 5 M max length Plug NEMA 5 15P grounding type attachment plug rated 120V 10A or 320 C14 250 Socket IEG 9290 61922507 AS 2 Europe amp Others General requirements Cord type Harmonized HO5 VVF
51. osure drive bays must be filled with a Drive Carrier module or a Dummy Drive Carrier module no bays should be left completely empty LaCie 12big Rack Network User Manual 2 3 4 Special Tools and Equipment There are no special tools required but in order to complete the as sembly of some configurations you may need the following Flat blade screwdriver not supplied Torx driver for drive module locks 2 3 5 Rack Installation Pre Requisites The LaCie 12big Rack Network Enclosure is designed for installa tion into an industry standard 19 inch cabinet capable of holding the unit Minimum depth 707mm 27 83 inches from rack posts to maximum extremity of enclosure excludes rear cabling Weight up to 30kg dependent upon configuration per en closure A minimum gap of 25mm linch clearance between the rack cover and front of drawer and 50mm 2 inches rear clear ance between rear of drawer and rear of rack is recommended in order to maintain the correct air flow around the enclosure The rack should present a maximum back pressure of pas cals 0 5mm water gauge CAUTION Operation of the enclosure system with ANY modules missing will disrupt the airflow and the drives will not receive suf ficient cooling It is ESSENTIAL that all apertures are filled before operating the unit Dummy Drive Carriers and or Blanking Plates are available for this purpose 2 4 Rack Mounting Rail Kit A set of rack
52. refer to section 1 4 ATX Server Subsystem for details Cooling Cage containing 10 high speed single rotor Fans which are individually pluggable Up to 12 Drive Carrier modules with 3 5 drives installed See Fig 09 The minimum number of drives which should be installed is 4 NOTE Dummy Drive Carrier modules must be fitted in all unused drive bays The High Speed Serial architecture of the LaCie 12big Rack Net work storage system provides one 4 channel SAS cable from the SAS Expander PCB to the Motherboard or to the rear mounted SAS Controller s if fitted Module and major component locations are shown in Fig 02 System Overview page 8 LaCie 12big Rack Network User Manual 1 3 LaCie 12big Rack Network System Configurations The following LaCie 12big Rack Network system configurations are offered lable 01 System Configurations Configuration A Configuration A Basic System plus CRU Quad Core Intel 5420 FDBMM Boot Drives 2 x 80GB SATA 2 5 Data Drives 3 5 Up to 12 supported drives RAID Option RAID 1 for OS Boot internal drives PCI Option maximum 5 AMCC 9690 4i4e RAID controller data drives 2 9 4 5 The Chassis Fig 04 consists of a sheet metal enclosure assembly containing an integrated Backplane PCB Enclosure Management PCB and carrier runner system The chassis is fitted with 19 inch Rack mounting features which en ables it to be fitted to standard 19 i
53. silence No fan lights constant No beep if Fast Blink alternating every half second muted Faster beep More than one fan light on or a single PSU fan light on No beep if muted Troubleshooting amp Problem Solving Meaning No warnings or worse Warning state usually approaching tempera ture threshold Fan broken or out of tolerance Drive fault Critical state usually temperature near edge of operating realm Fans broken or out of tolerance page 30 Action None All OK Check ambient tempera ture and increase if too cold or decrease if too hot If this does not work check for fan failure that has a broken light too Replace lit fan Replace drive Check ambient tempera ture and increase if too cold or decrease if too hot immediately If this does not work check for fan failure that has a broken light too Replace Fans immedi ately LaCie 12big Rack Network User Manual LED Buzzer Fan Light Drive Light amber Ops Panel Ident LED Buzzer State Constant On Constant On Flashing Constant On Flashing Flashing Off Ott Intermittent short beep 0 5 second beep every 32 seconds Slow beep half second beep every 8 seconds Faster beep 1 5 sec onds beep 0 5 second silence Constant beep Related Constant no fan lights lit constant Constant multiple fan lights lit constant Varying levels of beep and chassis fault ligh
54. sure that all FB DIMMs have the same capacity The slots should be populated in the following order D1 A2 B2 C2 D2 After replacing installing the FB DIMM memory modules the SDR record must be updated to ensure that any new replacement FB DIMM modules are identified and recognized by the system 5 5 2 Replacing a CPU The LaCie 12big Rack Network enclosure system supports up to 2 Intel CPUs It includes support for both dual and quad core proces sor packages To access the CPU release the enclosure top cover by turning the lock mechanism to the unlocked position and slide the cover back until it stops see Fig 25 2 Slide the cover forward lifting at the same time to completely remove the cover 3 Remove the CPU memory ducting 4 Release the 4 screws securing the heatsinks and remove the heatsink NOTE f there are two CPUs to be removed installed then both heatsinks must be removed 5 Press and release the spring clip retaining the CPU 6 Lift up the CPU holding frame and remove the CPU 7 Fit the new CPU noting polarization lower the holding frame and retaining clip 8 Replace the CPU memory ducting 9 Replace the enclosure cover and secure by turning the lock mechanism to the locked position Module Removal amp Replacement page 42 After removing installing a CPU the SDR must be updated to ensure that the system correctly identifies and recognizes the CPU configu r
55. t setting No beep if muted Varying levels of beep and chassis fault usu ally slow beep and slow flash No beep if muted Ops Panel Fault LED Off Ops Panel Fault LED Flashing or Constant Various Ops Panel Fault light flash states Ops Panel Fault LED slow blink 0 5 seconds On 3 5 seconds Off Ops Panel Fault LED fast blink alternating every half second Ops Panel Fault LED constant On Troubleshooting amp Problem Solving Meaning Failure State tem perature in range where damage could occur Fans broken or out of tolerance Fan broken or out of tolerance Fan Ident On Drive faulty Drive Ident On Ops Panel Ident On No issues Muted Fault has occurred and system is muted but in remind mode Warning Mode Critical Mode Failure Mode page 31 Action Check ambient tempera ture and increase if too cold or decrease if too hot immediately If this does not work check tor fan failure that has a broken light too Replace Fans immedi ately Decrease ambient temperature Replace Fans immedi ately Replace drive Smile See Ops Panel LED set tings above for inter pretation of lights and remedy Check fault status using Ops Panel fault LED set tings and remedy See Ops Panel fault LED settings above See chassis fault LED settings above See Ops Panel fault LED settings above LaCie 12big Rack Network User Manual Troubleshooting amp Problem
56. the enclosure Please refer to section 5 3 3 1 Removing a Drive Carrier for the de activation procedure Parts Check List Drive Carrier module 1 Release the drive carrier handle by depressing the latch in the handle see Fig 30 2 Insert the drive carrier into the enclosure Fig 31 IMPORTANT INFO Ensure that the carrier is orientated so that the drive is uppermost and the handle opens from the left as shown Ino 3 Slide the drive carrier gently all the way into the enclosure 4 Cam the drive carrier home the camming foot on the base of the carrier will engage into a slot in the enclosure Continue to push firmly until the handle fully engages A click should be heard as the latch engages and holds the handle closed continued on the next page gt gt Fig 32 Engaging a Drive Carrier Module in an Enclosure LaCie 12big Rack Network User Manual CAUTION Ensure that all drive carriers are fully engaged in the enclosure by firmly pushing each one home into the slot as shown in Fig Activating the Anti tamper Locks l Carefully insert the lock key provided into the cutout in the handle Locate the key into its socket Rotate the key in a clockwise direction until the indicator is vis ible in the aperture beside the key Remove the key 5 4 Replacing the SAS Expander PCB CAUTION Hot Surfaces Disconnect power and allow to cool be fore servicing To access t
57. the lock mechanism to the unlocked position and slide the cover back until it stops see Fig 25 2 Slide the cover forward lifting at the same time to completely remove the cover 3 To remove the RAID Controller PCB release the screw in the Module Removal amp Replacement page 43 retaining bracket at the back of the enclosure disconnect the BBU PCM Portable Cache Module and SAS cables and lift the PCB upwards and out of the enclosure 4 Replace the PCB reconnect the BBU PCM and SAS cables and close the enclosure cover securing by turning the lock mecha nism to the locked position 5 9 Replacing the Battery Backup Unit When a RAID Controller PCB is fitted a battery backup unit may be installed in the right hand PCI slot when viewed from the rear as shown in Fig 19 CAUTION Risk of explosion if battery pack is replaced by an incor rect type The battery pack must only be replaced with a battery pack of the following type which contains current limiting and tempera ture sensing devices CAUTION If this equipment is used in a manner not specified by the manufacturer the protection provided by the equipment may be impaired The BBU should only be replaced by a trained technician ESD Precautions It is recommended that you fit and check a suitable anti static wrist or ankle strap and observe all conventional ESD precautions when handling plug in modules and components Avoid contact with backplane
58. them with care and keep them away from strong magnetic fields All the supplied plug in modules and blanking plates must be in place for the air to flow correctly around the enclosure and also to complete the internal circuitry the subsystem is used with modules or blanking plates miss ing for more than a few minutes the enclosure can overheat causing power failure and data loss Such use may also invali date the warranty f you remove a drive module replace it immediately If it is faulty replace it with a drive module of the same type and capacity Ensure that all disk drives are removed from the enclosure before attempting to manhandle or move the rack installation Do not abandon your backup routines No system is com pletely foolproof CAUTION Prior to removing the PSU from the Power Supply Mounting Cage in the enclosure Please disconnect the power from the power supply by either the mains switch where present or by physically removing the power source to ensure your system has warning of an imminent power shutdown LaCie 12big Rack Network Operation User Manual page 22 3 Operation 3 1 Before You Begin Before powering up the enclosure please ensure that all the modules are firmly seated in their correct bays 3 2 Power On CAUTION Do not operate the subsystem until the ambient tem perature is within the specified operating range If the drives have been recently installed ensure
59. they have had time to acclimatize be fore operating them NOTE Please refer to Fig 14 for details of the Ops Panel LEDs and related fault conditions Follow the procedure below to Power On the enclosure 1 Apply AC Mains power to the enclosure 2 The Power Active LED on the Ops Panel should be lit Green when the enclosure power button is pressed and the disk drive motors should start IMPORTANT INFO f mains power is lost for any reason res toration of power the enclosure will re start automatically 3 2 1 Power Supply Unit LEDs The PSU incorporates a bi color Red Green LED When the PSU is connected to a mains supply the Green LED will flash When the PSU is switched on the Green LED will be continu ously illuminated Ifa fault occurs the Red LED will be continuously illuminated The Red LED will flash to signify Over Current Under Voltage or Over Voltage Protection conditions Power Supply LEDs and switches are shown in Fig 14 LaCie 12big Rack Network User Manual 3 3 Ops Panel LEDs and Switches The Ops Panel LEDs Fig 15 fault and status conditions are defined in Table 05 while the functions of the push button switches are de fined in Table 06 Please refer to 4 Troubleshooting amp Problem Solving for details of any fault indication LEDs Power Active Unit Fault Enclosure ID Push button Switches On Ott System Reset Enclosure ID LED Status
60. to your ATX Server documentation for full details of the LED states LED LED State Description Left Off No network connection is in place Solid green Active network connection is in place Blinking green Transmit receive activity is occurring Right Off 10 Mbps connection if lett LED is on or blinking Solid green 100 Mbps connection Solid amber 1000 Mbps connect Troubleshooting amp Problem Solving page 29 LaCie 12big Rack Network User Manual 4 3 Audible Alarm The PSUs include Audible Alarms which indicates when a fault state is present Voltage Out Of Range condition will activate the au dible alarm The audible alarm can be muted by pressing the Enclosure ID button on the Ops Panel 4 4 Alarm Interpretation Table 12 summarizes the various states of the LEDs and Audible Alarm to help you understand what an enclosure is trying to tell you by the pattern of lights and beeps It takes each light beep in turn and shows linked items so data is duplicated in some places to make ease of search better NOTE There will be no beep if the enclosure is muted LED Buzzer State Related Ops Panel Fault Light Slow blink Slow beep half second beep every 8 seconds No Fan drive lights lit constant 0 5 seconds on 3 5 seconds off No beep if muted Slow beep Fan light con stant No beep if muted Slow beep Drive light constant No beep if muted Faster beep 1 5 sec onds beep 0 5 second
61. ts either of them can maintain power to the subsystem while the other is replaced LaCie 12big Rack Network User Manual 5 Module Replacement 5 1 Overview The LaCie 12big Rack Network Enclosure includes an Enclosure Services Processor and associated monitoring and control logic to enable it to diagnose problems within the enclosure s power cool ing and drive systems The sensors for power and cooling conditions are housed within the Enclosure Management Card Ops Panel CPU s and DIMM s There is independent monitoring for each unit 5 2 ESD Precautions CAUTION It is recommended that you fit and check a suitable anti static wrist or ankle strap and observe all conventional ESD pre cautions when handling LaCie 12big Rack Network plug in mod ules and components Avoid contact with backplane components and module connectors etc 5 3 Replacing a Module CAUTION Whenever replacing a module NEVER leave an EMPTY bay in the rear of the enclosure obtain a replacement before remov ing the problem part CAUTION Upon module replacement the enclosure top cover MUST be secured by turning the lock mechanism to the locked position with a screwdriver Module Removal amp Replacement page 35 Fans x10 Boot Brive Optional Fa p SAS Expander Fig 19 Server Component Locations 9 LaCie 12big Rack Network User Manual 5 3 1 Power Supply Units The LaCie 12big Rack Net
62. work enclosure system incorporates two PSUs housed in a mounting cage PSU modules are individually installed IMPORTANT A faulty PSU must be replaced by a fully operational PSU within 24 hours CAUTION Do not remove covers from the Power Supply Unit PSU Danger of electric shock inside Return the PSU to your sup plier for repair 5 3 1 1 Removing a Power Supply Unit CAUTION The removal of the enclosure top cover or a Power Supply Unit must only be performed by a service person Potential hazards include Rotating fans surfaces IMPORTANT INFO Prior to removing the PSU from the mounting cage in the enclosure Please disconnect the power from the power supply by either the mains switch where present or by physically removing the power source to ensure your system has warning of an imminent power shutdown 1 Ensure that you identity the faulty PSU correctly 2 Switch off and disconnect the power cord 3 Squeeze the locking tab to the left Fig 20 4 Grip the handle and withdraw the PSU trom the mounting cage rig 2T Module Removal amp Replacement page 36 Fig 21 Removing LaCie 12big Rack Network Module Removal amp Replacement User Manual page 37 5 3 1 2 Installing a Power Supply Unit CAUTION This procedure should be performed by Service Person nel only Two PSUs can be installed in the mounting cage at the rear of the enclosure see Fig 03 Parts Check List
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