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1. SCSISelect Options Available Settings Default Setting SCSI Bus Interface Definitions SCSI Controller ID 0 15 7 SCSI Controller Parity Enabled Enabled Disabled SCSI Controller Termination Ch A Automatic Automatic Enabled Disabled Ch B Automatic Automatic Enabled Disabled Boot Device Configuration Options BBS Systems Only Select Master SCSI Controller A B A Boot Device Configuration Non BBS Ssystems Only Select Master SCSI Controller A B A Boot SCSI ID Auto sync 0 15 0 Boot LUN Number Auto sync 0 7 0 SCSI Device Configuration Options Sync Transfer Rate MB sec 320 160 80 0 66 6 320 40 0 33 3 20 0 10 0 ASYN Packetized Yes No Yes Enabled QAS Yes No Yes Enabled Initiate Wide Negotiation Yes No Yes Enabled Enable Disconnection Yes No Yes Enabled Send Start Unit Command Yes No Yes Enabled BIOS Multiple LUN Support Yes No No Disabled Include in BIOS Scan Yes No Yes Enabled Advanced Configuration Reset SCSI Bus at IC Initialization Enabled Disabled Enabled Display lt Ctrl gt lt A gt Messages during Enabled Disabled Enabled BIOS Initialization Auto sync Extended INT 13 Translation for Enabled Disabled Enabled DOS Drives gt 1 GByte 3 2 Configuring the Adaptec SCSI Card 39320D with SCSISelect SCslSelect Options Available Settings Default Setting Post Display Mode Verbose Silent Verbose Diagnostic SCSI Controller INT 13 Support Enabled Enabled Disabled S
2. T CJ j GS Terminated Devic HU 2 7 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM The following figure shows LVD SCSI Ultra320 Ultra160 and Ultra2 devices connected to the internal and external connectors of SCSI Channel A Built in_ T Terminator on Cable CJ Terminated Me Device T oa The following figure shows LVD SCSI devices on Channel A and non LVD SCSI devices on Channel B LVD SCSI Devices Non LVD SCSI Devices Terminated Devices Using the Adaptec SCSI Card 39320D and SCSI Devices Maximum Cable Lengths The total length of cabling internal and external on the SCSI bus cannot exceed the maximum lengths listed in the following table The third column lists the maximum number of SCSI devices you can connect to the SCSI card Maximum Maximum Devices Cable Length Data Transfer Rate Supported 25 m 82 0 ft Ultra320 SCSI 320 MB sec 1 Ultra160 SCSI 160 MB sec Ultra2 SCSI 80 MB sec 12 m 39 4 ft Ultra320 SCSI 320 MB sec 15 Ultra160 SCSI 160 MB sec Ultra2 SCSI 80 MB sec 3 m 9 8 ft Fast Wide SCSI 20 MB sec 15 3 m 9 8 ft Fast SCSI 10 MB sec 7 3 m 9 8 ft Ultra SCSI 40 MB sec for 16 bit 4 20 MB sec for 8 bit 1 5 m 4 9 ft Ultra SCSI 40 MB sec for 16 bit 5 72 20 MB
3. 320 320 320 320 320 320 320 320 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No No No No No No Initiate Wide Negotiation Enable Disconnection Send Start Unit Command BIOS Multiple LUN Support Include In BIOS Scan Yes Yes Yes Yes Yes Yes Yes Yes SCSI Device ID 8 9 10 11 12 13 14 15 Sync Transfer Rate MB sec 320 320 320 320 320 320 320 320 Packetized Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Send Start Unit Command Yes Yes Yes Yes Yes Yes Yes Yes BIOS Multiple LUN Support No No No No No No No No Include In BIOS Scan Yes Yes Yes Yes Yes Yes Yes Yes Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default Initiate Wide Negotiation Enable Disconnection 3 13 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM If you do not know the SCSI ID of a device you want to configure press Esc to get back to the Options menu Then select SCSI Disk Utilities A list of SCSI devices and SCSI ID appears Note the ID of the device you want to configure Press Esc to redisplay the Options menu select Configure View SCSI Controller Settings and then select SCSI Device Con
4. adpu320 ham Command Line Options Default Acceptable Option Name Value Values Definition SLOT If none specified NeWare Dependent on system prompts you to choose configuration Obtains a physical slot number for the host adapter LUN N A N A Scans all possible LUNs MAX_TAGS 16 1 128 Maximum number of tagged I Os which will be active per device VERBOSE off on y 1 off n Displays host adapter information INSTRUMENTATION off on y 1 off n Enables disables recording of I O statistics and errors MULTLUN_TARGETS FFFF 0 FFFF A bit mask to enable LUNs on selected targets LUN_ENABLE 1 Scan 0 FF LUN scan enables LUN 0 mask on all targets only IO_MAPPED off on y 1 off n Disables the auto detection of PCI X and forces the use of I O Mapped The default is off in which it will automatically detect the PCI X slot and use I O Mapped or use memory mapped otherwise READ_ STREAMING off on y 1 off n Enables read streaming to be negotiated for all drives 7 6 Installing Novell NetWare Bit Mask Options Use the example below as an aid for calculating Bit Mask option hex values Each SCSI device is enabled by a 1 in its corresponding bit position The table that follows the figure lists the binary to hex conversions Use this example if you want to enable scanning for LUNs 0 2 and 6 on all targets then use the command line option of lun_enable 0045 Bit Position SCSIID 15 14 13 12 11 10 9 8 7 SIE
5. Novell NetWare documentation contains instructions for loading the server backup software Refer to the NetWare Server Backup Manual to load the tapedai tsa and sbackup modules 1 Once you have loaded adpu320 ham load tsaxxx nlm tsa312 nlm tsa400 nIm tsa410 nlm and sbackup with these options load scsi2tp cdm load tsaxxx load sbackup The appropriate driver that interfaces sbackup to ASPI is loaded automatically 2 When sbackup is loaded it asks for a login name Enter the appropriate name Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM 3 If sbackup asks you to select the device driver select the HP DIBI 2 Tape Driver regardless of the type of SCSI tape drive being attached for example even if the tape drive is manufactured by Wangtek do not select the Wangtek driver amp X Note Novell also includes a driver called adaptec nlm This driver is not needed and should not be loaded Adaptec s driver module takes advantage of ASPI interface features bypassed by adaptec nlIm Novell publishes a list of SCSI tape drives supported by sbackup nlm Using a CD with NetWare Netware 4 2 To use a CD with NetWare 4 2 follow these instructions 1 Load adpu320 ham by entering the following line load pathname adpu320 The scsicd cdm driver will auto load if the device s are detected AA Note For multiple LUN CDs enable multiple LUN scanning with the lun_enable switch for e
6. We recommend that you do not change this default setting This automatic setting is just for the Adaptec SCSI Card 39320D itself the card cannot change the termination setting on a device Using the Adaptec SCSI Card 39320D and SCSI Devices In this Chapter Using SCSI Devices 2 2 Combining SCSI and Non SCSI Devices 2 3 Installing Multiple SCSI Cards 2 4 Overriding SCSI Termination Settings 2 6 Connecting SCSI Devices 2 7 This section provides useful information on using the Adaptec SCSI Card 39320D and your SCSI devices For more information about a specific SCSI device refer to the documentation for that device 2 1 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Using SCSI Devices Using SCSI Hard Disk Drives Us 2 2 If you connect a SCSI hard disk drive to the Adaptec SCSI Card 39320D that was previously connected to a different SCSI card you must low level format the drive before you can use it Back up the data on the drive before you format the drive See Using SCSI Disk Utilities on page 3 15 for information on using the SCSISelect format utility A Caution A low level format destroys all data on the drive Be sure to back up the data before performing a low level format Every SCSI hard disk drive must be physically low level formatted partitioned and logically formatted before it can be used to store data Most SCSI drives are preformatted at the factory If your SCSI hard disk driv
7. i Note The following parameters are case sensitive and must be entered exactly as shown When entering multiple parameters each parameter must be separated by a space mw MAXTAGS nnn specifies the tagged command queue depth If a number is not specified the tagged queue depth defaults to 128 Valid values are 1 255 The data type for this value is REG_SZ m MEMMAP when set the SCSI manager is memory mapped If this key is not used the default is I O mapped There are no valid values or default values The data type for this value is REG_SZ m BUS_FAIRNESS when set the SCSI bus avoids device starvation There are no valid values or default values The data type for this value is REG_SZ To enter driver specific parameters 1 Select Run from the Start button 2 Type regedt 32 and press Enter Installing Windows 2000 3 Open the registry list to the following location HKEY_LOCAL_MACHINE System CurrentControlSet Services adpu160m Parameters Device If the Parameters Device keys already exist skip to Step 10 below to begin entering parameters If the keys do not yet exist you need to create them by continuing with Step 4 4 Click on the adpu320 key 5 Select Add Key from the Edit menu type Parameters in the Key Name edit box Leave the Class edit box blank 6 Click on the Parameters key 7 Select Add Key from the Edit menu type Device in the Key Name edit box Leave the Class edit box blank To
8. 00 0E 01 Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default 3 10 Configuring the Adaptec SCSI Card 39320D with SCSISelect 4 The Options menu appears Select Configure View SCSI Controller Settings For details on Using SCSI Disk Utilities see page 3 15 Adaptec lt 4 SCSISelect TM Utility v4 00 0 ASC 39320D at slot 6 00 0E 000 Would you like to configure the SCSI card or run the SCSI disk utilities Select the option and press lt Enter gt Options Configure View SCSI Controller Settings SCSI Disk Utilities Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default The Configuration menu appears The Configuration menu displays the current settings for the SCSI bus interface The BIOS Information section at the bottom of the menu displays the Interrupt IRQ channel and I O Port Address of the selected device This section cannot be modified K Note Text displayed in yellow is for information only and cannot be selected Adaptec 4 SCSISelect TM gt Utility v4 00 0 ASC 39320D at slot 6 00 0E 00 m Configuration SCSI Bus Interface Definitions SCSI Controller ID 0 0 eee eect ee eee Tiesi SCSI Controller Parity Enabled SCSI Controller Termination 0 Autamatic Additional Options Boot Device Configuration cccceseeeeeee Press lt Ent SCSI Device Con
9. 1 ao oa Aa O 9 10 11 Begin installation of NetWare 5 0 on your server as instructed in your NetWare documentation When a screen appears that asks you to add device drivers select Modify and press Enter Select Storage adapters and press Enter Press Insert to add storage drivers Press Insert to add an unlisted driver Insert the Ultra320 FMS driver floppy disk for NetWare into your floppy disk drive Press F3 and type a netware v42_v50 as the path to the adpu320 ham driver for NetWare Select adpu320 ham and press Enter Select Return to driver list and press Enter To install additional adapters follow the procedures from Step 4 When complete select Continue to complete the installation NetWare 5 1 and 6 0 Follow these instructions only if you are installing NetWare 5 1 and 6 0 for the first time 1 Begin installation of NetWare 5 0 6 0 on your server as instructed in your NetWare documentation When a screen appears that asks you to add device drivers select Modify and press Enter Select Storage adapters and press Enter Press Insert to add storage drivers Press Insert to add an unlisted driver 7 3 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM 10 11 Insert the Ultra320 FMS driver floppy disk for NetWare into your floppy disk drive Press F3 and type a fmsimage fms41 netware v51_v60 as the path to the adpu320 ham driver for NetWare Select adpu320 ham and p
10. You will need to restart your computer to finish setting up the operating system Installing Windows XP Installing Windows XP 64 bit K Note You will need to modify the Adaptec Ultra320 driver disk for Windows XP in order to properly install Windows XP 64 bit Edition 1 On the disk rename the TXTSETUP OEM on the root directory to something like TXTSETUP 132 and copy the TXTSETUP OEM file from the WINXP64 directory to the root directory YX Note If you want to use this disk for installation of Windows NT4 Windows 2000 or Window XP 32 bit in the future the previous TXTSETUP OEM file will need to be restored 2 Start your system with the Windows XP CD in the CD ROM drive Be sure to choose the CD ROM boot option if working with an EFI BIOS 3 Press F6 when this message is displayed Press F6 if you need to install a third party SCSI or RAID driver 4 When prompted insert the Ultra320 FMS driver floppy disk for Windows XP into drive A and continue 5 You are presented with a selection of driver choices Select Adaptec Ultra320 SCSI Cards WinXP IA64 and press Enter 6 Ifyou have no other controllers to add press Enter to continue with the Windows XP installation 7 You will need to restart your computer to finish setting up the operating system yy Note When booting on an IA 64 system with an EFI BIOS be sure to select the Microsoft Windows XP 64 bit Edition option to continue installing the
11. enables Hot Plug PCI feature If this option is not specified Hot Plug PCI feature defaults to disabled To enter driver specific parameters 1 2 3 Select Run from the Start button Type regedt 32 and press Enter Open the registry list to the following location HKEY_LOCAL_MACHINE System CurrentControlSet Services adpu320 Parameters Device DriverParameters If the Parameters Device and Driver Parameters keys already exist skip to Step 10 to begin entering parameters If the keys do not yet exist you will need to create them by continuing with Step 4 Click on the adpu320 key Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM 5 Select Add Key from the Edit menu type Parameters in the Key Name edit box Leave the Class edit box blank 6 Click on the Parameters key 7 Select Add Key from the Edit menu type Device in the Key Name edit box Leave the Class edit box blank To specify a certain host adapter append Device with the number of the host adapter For example type Device0 for the first host adapter Devicel for the second and so on If you omit the host adapter number the configuration information applies to all Ultra320 Family host adapters 8 Click on the Device key 9 Select Add Value from the Edit menu and type Driver Parameters in the Key Name edit box Enter REG_SZ as the data type and press Enter 10 A String Editor text box appears Enter valid parameters in the text box When
12. 10 026 000 olo 0 0 ofo 1 0 0 1 Binary _ Converted binary to hex o45 0o 4 5 jh Binary Hex Binary Hex 0000 0 1000 8 0001 1 1001 9 0010 2 1010 A 0011 3 1011 B 0100 4 1100 C 0101 5 1101 ID 0110 6 1110 JE 0111 7 1111 F Sample Load Commands Here is a simple load command with no option switches if loaded from drive A load a netware adpu320 ham If an error message appears when attempting to load the driver refer to Troubleshooting on page 7 12 Here is an example of the adpu320 ham driver being loaded with command line options if loaded from drive A load a netware adpu320 ham verbose y slot 2 7 7 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Using NetWare and the Host Adapter This section contains useful information on using NetWare and your host adapter Using Removable Media The adpu320 ham driver module fully supports removable media disk drives including magneto optical drives Removable media is treated as a standard SCSI hard disk with some exceptions m The driver recognizes and registers only media with 512 bytes sector m NetWare allows you to mount dismount the media and to lock unlock the media NetWare s monitor nim program supports several removable media options To view and configure these options 1 Load monitor nim to display the various options 2 Select Disk Information All system disk drives appear 3 Selec
13. 39320D User s Guide for Floppy Disks OEM To enter Windows XP parameters 1 2 3 Select Run from the Start button Type regedt 32 and press Enter Open the Registry list to the following location HKEY_LOCAL_MACHINE System CurrentControlSet Services adpu320 Parameters Device If the Parameters Device keys already exist skip to Step 8 below to begin entering values If the keys do not yet exist you need to create them by continuing with Step 4 Click on the adpu320 key Select Add Key from the Edit menu type Parameters in the Key Name edit box Leave the Class edit box blank Click on the Parameters key Select Add Key from the Edit menu type Device in the Key Name edit box Leave the Class edit box blank To specify a certain host adapter append Device with the number of the host adapter For example type Device0 for the first host adapter Devicel for the second and so on If you omit the host adapter number the configuration information applies to all Ultra320 host adapters Click on the Device key Select Add Value from the Edit menu In the Value Name edit box enter one of the valid parameter values Make sure to enter the appropriate data type for the value To enter additional values repeat Steps 8 and 9 amp Note Changes made with the Registry Editor do not take effect until you restart your computer Installing Windows XP Using Driver Specific Parameters Follow the instructions
14. 7 3 Installing the Driver When NetWare is Already Installed 7 4 Loading the Driver at Server Bootup 7 5 Using the Load Command Line Options 7 6 adpu320 ham Command Line Options 7 6 Bit Mask Options 7 7 Sample Load Commands 7 7 Using NetWare and the Host Adapter 7 8 Using Removable Media 7 8 Adaptec SCSI Card 39320D for Floppy Disks User s Guide OEM Mount Status 7 9 Lock Status 7 9 Using the NetWare Tape Backup 7 9 Using a CD with NetWare 7 10 Netware 4 2 7 10 NetWare 5 x and 6 0 7 11 Optimizing Performance 7 11 Troubleshooting 7 12 Error Messages 7 12 8 Installing UnixWare and Open Unix Installing the Driver When Installing UnixWare Open Unix 6 2 Installing the Driver When UnixWare Open Unix is Already Installed 8 3 Back Up the Kernel 8 4 Load the Package 8 4 Modify the New System File 8 5 Rebuild the UnixWare Open Unix Kernel 8 5 Boot the New Kernel 8 6 Using UnixWare Open Unix and the Host Adapter 8 7 Using Tunable Parameters 8 7 Using Multiple Host Adapters 8 7 Removing the Driver 8 8 Troubleshooting 8 9 Problems and Solutions 8 9 Error Messages 8 10 9 Installing Sun Solaris Installing the driver when installing Solaris 8 9 1 Installing the Driver when Solaris 8 is Already Installed 9 3 Removing the Driver From Solaris 8 9 4 Command Line Options 9 5 Additional Notes 9 5 Known Unresolved or FYI Issues 9 5 vi 10 Contents Installing Linux Installing the Device Drivers for Red Hat Linux 10 1 Installi
15. IHV HBA disk or Adaptec Ultra320 FMS driver disk for UnixWare Open Unix Instead type q quit and press Enter 4 Type mail and press Enter The mail messages tell you if the installation was successful If a mail message informs you that the installation has failed turn to Troubleshooting on page 8 9 Installing UnixWare and Open Unix 5 Type pkginfo 1 adpu320 and press Enter 6 Verify that the adpu320 driver is now listed If the adpu320 driver does not appear in the pkginfo listing turn to Troubleshooting on page 8 9 The listing should be similar to PKGINST adpu320 NAME Ultra320 Driver for UnixWare 7 1 1 Modify the New System File 1 Display the contents of the UnixWare Open Unix file by typing the following and pressing Enter cat etc conf sdevice d adpu320 If your computer is to boot from a device connected to a Ultra320 host adapter verify that the line static is present immediately below the line version 2 If your computer is not to boot from the host adapter SCSI bus and you wish to leave the driver as a loadable module edit and verify that the line static is not present directly below the line version 2 Rebuild the UnixWare Open Unix Kernel To rebuild the UnixWare Open Unix kernel with the new changes 1 Type the following at the prompt and press Enter after each line cd etc conf bin idbuild B Status messages appear 2 When the kernel has been built type the followin
16. When NetWare is Already Installed on page 7 4 7 1 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Installing the Driver When Installing NetWare To install the adpu320 ham driver when you install NetWare follow the instructions below for the version of NetWare you are installing NetWare 4 2 Follow these instructions only if you are installing NetWare 4 2 for the first time 1 Begin installation of NetWare 4 2 on your server as instructed in your NetWare documentation 2 When a screen appears that asks you to select a disk driver press Insert 3 Insert the Ultra320 FMS driver floppy disk for NetWare into your floppy disk drive 4 Press F3 and type a netware v42_v50 as the path to the adpu320 ham driver for NetWare 5 Select adpu320 ham and press Enter 6 Select No not to save existing file Yes to save existing file cdrom nim 7 Select No not to save existing file Yes to save existing file nbi nim 8 Select No not to save existing file Yes to save existing file nwpa nim 9 Select No not to save existing file Yes to save existing file nwpaload nim 10 Select Save parameter and continue and press Enter 1 _ To install additional adapters follow the procedures from Step 5 12 When complete select Continue the installation to complete the installation Installing Novell NetWare NetWare 5 0 Follow these instructions only if you are installing NetWare 5 0 for the first time
17. an abort command has been issued This is a normal operating condition xxxxx051 Target device did not respond to reset sequence The target device did not reset correctly as requested by the driver Normally this indicates a faulty or noncompliant target device xxxxx081 Adapter initialization failure An error has occurred while the driver was setting up its internal data structures Verify that your adapter is supported by this version of the driver xxxxx083 Adapter not supported by this version of the driver Your adapter is not supported by the driver on your system You may have installed a new adapter and have not updated the driver on your system 8 12 Installing UnixWare and Open Unix xxxxx096 Adapter hardware initialization failure possible resource conflict The driver has attempted to initialize the adapter hardware but failed This might suggest that the adapter resources for example IRQ conflict with another board installed in your system xxxxx097 Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system Verify that your system has at least the minimum amount of memory required by your operating system xxxxx098 Exceeded maximum number of host bus adapters The driver has detected more host bus adapters than is supported by this version of the driver or operating system xxxxx0a4 SCSI bus reset by third party Hardware such
18. below to enter the registry values that affect the configuration information for Adaptec SCSI PCI device drivers Each driver has its own key reference in the registry In this example the Ultra320 key is used adpu320 All SCSI host adapters supported by the modified key are affected by the values you enter here A list of valid parameters follows A Note The following parameters are case sensitive and must be entered exactly as shown When entering multiple parameters each parameter must be separated by a space m MAXTAGS nnn specifies the tagged command queue depth If a number is not specified the tagged queue depth defaults to 128 Valid values are 1 255 The data type for this value is REG_SZ To enter driver specific parameters 1 Select Run from the Start button 2 Type regedt 32 and press Enter 3 Open the registry list to the following location HKEY_LOCAL_MACHINE System CurrentControlSet Services adpu320 Parameters Device If the Parameters Device keys already exist skip to Step 10 to begin entering parameters If the keys do not yet exist you need to create them by continuing with Step 4 gt Click on the adpu320 key o Select Add Key from the Edit menu type Parameters in the Key Name edit box Leave the Class edit box blank 6 Click on the Parameters key Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM 7 Select Add Key from the Edit menu type Device in the Key Name edit b
19. choose must be a multiple of 8 MB If you request a size that is not a multiple of 8 MB Screen Message rounds up to the nearest whole multiple of 8 MB Post Display Mode Default Verbose During POST the amount of information displayed depends on the mode If you change this setting the change automatically applies to both SCSI channels The following modes are available m Verbose The results of the SCSI bus scan are displayed but the results of the PCI bus scan are not displayed m Silent Nothing is displayed about POST not even the Adaptec banner However error messages are displayed if there is a problem on the SCSI bus or SCSI devices m Diagnostic The PCI and SCSI bus scan results are displayed separately There is a pause between PCI and SCSI scans SCSI Controller INT 13 Support Default Enabled This option controls the state of the BIOS at POST time The following settings are available m Enabled Supports INT 13 for booting from a SCSI hard disk drive connected to the SCSI card If you use this option the following options are available m Extended INT 13 Translation for DOS Drives gt 1 GB m Support Removable Disks Under INT 13 as Fixed Disks m BIOS Support for Bootable CD ROM m Disabled NOT Scan Set to this option if the devices on the SCSI bus for example CD ROM drives are controlled by software drivers and do not need the BIOS and you do not want the BIOS to scan the SCSI bus m Disabled
20. entering multiple parameters each parameter must be separated by a space amp Note Changes made with the Registry Editor do not take effect until you shut down and then restart your computer Hot Plug PCI Support Hot Plug PCI is supported by the Windows NT 4 0 driver adpu320 sys You will need a system that supports Hot Plug PCI as well as associated Hot Plug PCI application software provided by the system vendor in order for Hot Plug PCI to work Do not enable the Hot Plug PCI feature unless your system is Hot Plug PCI capable and you wish to use the Hot Plug PCI feature To enable Hot Plug PCI support in the driver 1 With Windows NT 4 0 running insert the Windows NT driver floppy disk 2 Run hotp320 reg from the a Winnt40 directory 3 Restart your computer Installing Windows NT 4 0 AK Note The file hotp320 reg adds Hot Plug related entries into the NT Registry including the driver specific registry value HOTPLUG Running hotp320m reg will overwrite your current driver specific registry values located at HKEY_LOCAL_MACHINE System CurrentControlSet Services adpu320 Parameters Device DriverParameters If you have previously added other driver specific registry values you should note them before running the hotp320m reg file After running hotp320m reg you may verify and restore those previously added driver specific registry values if needed Using Windows NT 4 0 and the Host Adapter This sect
21. nontagged SCSI commands for each SCSI device up to a limit of 255 SCSI commands The firmware can queue as many commands as the operating system is able to send to the host adapter To set this feature enter the following command max_tags n 7 11 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM In general a low number of max_tags gives better sequential performance and a high number a better random performance A Note A large number of max_tags can also cause starvation problems leading to deactivation with some drives Troubleshooting Error Messages The error messages listed below are the messages associated with the adpu320 ham driver Messages are listed sequentially according to the last three digits of the error code For example xxxxx080 xxxxx081 xxxxx082 and so on amp Note When reporting problems to Customer Support be sure to include the complete error code in your problem description xxxxx080 Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system Verify that your system has at least the minimum amount of memory required by your operating system xxxxx081 Adapter software initialization failure An error has occurred while the driver was setting up its internal data structures Verify that your adapter is supported by this version of the driver xxxxx082 Internal driver error An error has occurre
22. notifies you of bad blocks and prompts you to reassign them Select Yes to reassign the bad blocks or No to leave them as is You can press Esc at any time to abort verification m Ifyou select Format Disk a prompt appears asking you to confirm that you want to format the disk Select Yes to start formatting the disk or No to cancel formatting Installing Windows 2000 In this Chapter Installing the Driver When Installing Windows 2000 4 2 Updating the Driver When Windows 2000 is Already Installed 4 3 Upgrading a Windows NT 4 0 Installation to Windows 2000 4 4 Using Advanced Configuration Parameters 4 4 Installing a New Host Adapter after Windows 2000 Is Already Installed 4 8 Removing a Host Adapter 4 8 Swapping a Host Adapter 4 9 Troubleshooting 4 10 This chapter explains how to install the Adaptec Ultra320 driver for Windows 2000 If you are performing a first time Windows 2000 installation see Installing the Driver When Installing Windows 2000 on page 4 2 If Windows 2000 is already installed in your system see Updating the Driver When Windows 2000 is Already Installed on page 4 3 4 1 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Installing the Driver When Installing Windows 2000 The adpu320 sys driver is not embedded on the Windows 2000 intallation CD and must be added during Windows 2000 installation 1 Start your system with the Windows 2000 CD in the CD ROM drive AK Note When usi
23. parameters can be tuned for either the adst21 driver or the adpu320 driver Please refer to the comments in the appropriate space c file for a description of these parameters After modifying the space c file you must rebuild the kernel then reboot the system for the new parameters to take effect To rebuild the kernel type the following and press Enter after each line etc conf bin idbuild B cp etc conf cf d unix stand unix AK Note The drivers support Tagged Queuing and Reinitialization Using Multiple Host Adapters When using multiple host adapters consider the following m The host adapter and computer must be configured for multiple host adapters as explained in the host adapter s user s guide m To boot from the Ultra320 host adapter make sure the host adapter is installed in the lowest PCI slot number See your host adapter s user s guide m UnixWare Open Unix supports auto configuration When adding multiple host adapters to an existing UnixWare Open Unix system simply install the board and reboot the system automatically reconfigures and rebuilds the kernel If you want to select a host adapter to boot from simply disable the BIOS on all other host adapters 8 7 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Removing the Driver If you no longer need the adst21 or adst70 driver you can use the following procedure to remove it completely 1 2 Back up all important computer f
24. process determines which device drivers on the disks are needed 4 If you have additional HBA disks insert the next HBA disk select Install Another HBA Disk and press Enter If all of your HBA disks have been installed remove the last HBA disk select Continue Installation and press Enter 5 Ifnecessary enter the DCU Device Configuration Utility to view change the UnixWare Open Unix device driver configuration data 8 2 Installing UnixWare and Open Unix 6 Follow the on screen instructions to continue with installation Refer to the UnixWare Open Unix documentation and on screen help files for help in selecting options XX Note If your installation fails do not attempt to use the update installation pkgadd procedure to fix the installation Follow the instructions in the UnixWare Open Unix documentation and in this user s guide to retry the installation Installing the Driver When UnixWare Open Unix is Already Installed To update or install the adpu320 driver on a system where UnixWare Open Unix is already installed follow the instructions in this section Caution Improper or corrupt driver updates might destroy your existing UnixWare Open Unix file system Back up all important files before proceeding Consult your UnixWare Open Unix documentation for proper backup procedures Installing or updating the driver involves the following tasks which must be completed in the following order 1 Back up
25. reconfigure file by typing touch reconfigure This will cause the operating system to check for removed devices on next system boot Installing Sun Solaris 5 Restart the system by typing shutdown i0 g30 y The shutdown options are m i0 to bring system to 0 init state m 260 to shut the system down in 60 seconds m y continue to shutdown without user intervention Command Line Options m To display system information such as device configurations type prtconf or sysdef m To displays system diagnostic messages type dmesg m To check driver version type pkginfo Additional Notes Known Unresolved or FYI Issues External RAID Enclosure Configuration 1 Edit kernel drv sgen conf and add the following line device type config list processor Uncomment the lines that correspond to all LUNs as seen on RAID enclosure For example remove from the line name sgen class scsi target 0 Lun 0 To enable read streaming for Ultra320 hard drives that support this option The read streaming option for Solaris can be changed in platform i86pc kernel drv adpu320 conf Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Following are the two new lines created for user configurable options To enable u320 read streaming protocol set ADPU320_SCSI_RD_STRM to 1 ADPU320_SCSI_RD_STRM 0 2 Edit kernel drv sd conf and add the LUN as seen on t
26. removable media drive designated as the boot device is treated as a hard disk drive m All Disks All removable media drives supported by the BIOS are treated as hard disk drives This setting has no effect on drives under NetWare because NetWare automatically supports removable media drives as hard disk drives AA Note The Boot Only and All Disks options are available only if the SCSI Controller BIOS option is enabled Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM BIOS Support for Bootable CD ROM Default Enabled When set to Enabled the SCSI card BIOS allows the computer to boot from a CD ROM drive If booting from a hard disk or other device make sure no bootable CD is inserted or disable this option Changing Configuration Settings The factory default settings for Adaptec SCSI cards are correct for most computers However if you need to change the settings for the SCSI card or a SCSI device 1 Ifyou have not yet installed the SCSI card and the SCSI devices do so now Refer to your SCSI card Installation Guide for details Start SCSISelect See Starting SCSISelect on page 3 3 SCSISelect detects all Adaptec SCSI cards and displays the model number channel letter slot number and PCI address for each card and channel Channels are listed separately N 3 Select a channel and press Enter Adaptec lt 4 SCSISelect TM Utility v4 00 0 39320D A at slot 6 00 0E 00 39320D B at slot 6
27. sec for 8 bit 1 Mixing Fast Ultra devices with Ultra320 Ultra160 and Ultra2 SCSI devices causes the entire SCSI bus to default to Ultra SCSI speeds and cable length requirements Ultra SCSI data transfer rates do not currently support more than seven devices connected to the SCSI card 2 9 Configuring the Adaptec SCSI Card 39320D with SCSISelect In this Chapter Starting SCS Select 33 Using SCS Select Settings 3 4 Changing Configuration Settings 3 10 Using SCSI Disk Utilities 3 15 SCSISelect which is included with the Adaptec SCSI Card 39320D enables you to change SCSI settings without opening the computer or handling the card SCSISelect also enables you to low level format or verify the disk media of your SCSI hard disk drives The following table lists the available and default settings for each SCSISelect option The settings marked as Auto sync are automatically synchronized for both SCSI channels for example if you change the Boot Channel option to B First on Channel A the change will apply to Channel B as well All other options can be set separately for each of the two SCSI channels 3 1 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM The default settings are appropriate for most systems and should not be changed Run SCSISelect if you need to change or view current settings or if you need to use the SCSI disk utilities See the descriptions of each option starting on page 3 4
28. the Adaptec Web site 4 14 Installing Windows NT 4 0 In this Chapter Installing the Driver When Installing Windows NT 5 2 Installing the Driver When Windows NT 4 0 is Already Installed 5 4 Using Advanced Configuration Parameters 5 5 Using Windows NT 4 0 and the Host Adapter 5 9 Troubleshooting 5 12 This chapter explains how to install the Adaptec Ultra320 driver adpu320 sys for Windows NT 4 0 If you are performing a first time Windows NT 4 0 installation see Installing the Driver When Installing Windows NT on page 5 2 If Windows NT 4 0 is already installed in your system see Installing the Driver When Windows NT 4 0 is Already Installed on page 5 4 5 1 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Installing the Driver When Installing Windows NT The adpu320 sys driver is not embedded on the Windows NT 4 0 installation disk and must be added during Windows NT 4 0 installation AA Note Adaptec recommends that you install Windows NT 4 0 onto a hard disk with a primary active FAT 16 partition 2 GB or smaller Once Windows NT 4 0 is installed and configured properly you can use Microsoft s Disk Administrator to convert the drive to NTFS This minimizes the number of variables involved during the installation process and therefore reduces the possibility of problems A Note In order to add or remove SCSI controllers from Windows NT you must be logged on as Adminstrator Completing a F
29. to exit default The BBS version of the Boot Device Configuration menu is shown as follows This menu displays the Select Master SCSI Controller option only Adaptec SCSISelect TM gt Utility v4 00 0 Boot Device Configuration Single Image Select Master SCSI Controller cccccccceeceeeeee 39320D A at slot 6 00 0E 00 Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default 3 12 Configuring the Adaptec SCSI Card 39320D with SCSISelect If you select Select Master SCSI Controller or Boot SCSI Controller non BBS systems only the Master Boot SCSI Controller Selection menu appears The asterisk indicates the default master or boot SCSI controller and channel Adaptec 4 SCSISelect TM Utility v4 0 39320D A at slot 6 00 0E 00 39320D B at slot 6 00 0E 01 Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default AA Note Default settings are always marked with an asterisk You can press F6 to return all settings to the defaults If you select SCSI Device Configuration the SCSI Device Configuration menu appears This menu lists the current device settings for each SCSI ID including IDs not assigned to a device Adaptec lt 4 SCSISelect TM Utility v4 00 0 SCSI Device Configuration SCSI Device ID 0 1 2 3 4 5 6 7 Sync Transfer Rate MB sec
30. 0 Is Already Installed 4 8 Removing a Host Adapter 4 8 Swapping a Host Adapter 4 9 Troubleshooting 4 10 Problems and Solutions 4 10 Error Messages 4 11 Driver Error Messages 4 12 Installing Windows NT 4 0 Installing the Driver When Installing Windows NT 5 2 Completing a Fresh Windows NT 4 0 Installation From Floppy Disk 5 2 Completing a Fresh Windows NT 4 0 Installation From CD 5 3 Installing the Driver When Windows NT 4 0 is Already Installed 5 4 Updating Windows NT 4 0 5 4 Using Advanced Configuration Parameters 5 5 Using Windows NT 4 0 SCSI Parameters 5 5 Using Driver specific Parameters 5 7 Hot Plug PCI Support 5 8 Using Windows NT 4 0 and the Host Adapter 5 9 Removing a Host Adapter 5 9 Contents Removing a Host Adapter in Windows NT 4 0 5 10 Swapping a Host Adapter 5 11 Troubleshooting 5 12 Problems and Solutions 5 12 Error Messages 5 14 adpu320 sys Error Messages 5 15 Installing Windows XP gt Driver When Installing Windows XP 6 2 Windows XP 32 bit 6 2 Windows XP 64 bit 6 3 Jew Host Adapter after Windows XP is Already Installing t Using Windows XP SCSI Parameters 6 5 Using Driver Specific Parameters 6 7 Removing a Host Adapter 6 8 Swapping a Host Adapter 6 9 Troubleshooting 6 10 Problems and Solutions 6 10 Error Messages 6 11 Driver Error Messages 6 12 Installing Novell NetWare Installing the Driver When Installing NetWare 7 2 NetWare 4 2 7 2 NetWare 5 0 7 3 NetWare 5 1 and 6 0
31. 2 7 using 2 2 2 3 SCSI ID determining device IDs 3 14 general guidelines 1 5 listing 3 15 SCSISelect 3 10 3 14 3 17 changing device settings 3 14 configuration menu 3 11 exiting 3 3 Options menu 3 14 3 15 3 17 resetting default values 3 13 starting 3 3 using settings 3 4 SCSISelect options BIOS Support for Bootable CD ROM 3 8 Boot Device 3 4 3 5 Select Master SCSI Controller set ting 3 4 Solaris additional notes 9 5 command line options 9 5 installing the driver 9 1 removing the driver 9 4 SuSE Linux installing the driver 10 3 synchronous negotiation 5 5 system requirements 1 4 T tape backup 7 9 Terminating SCSI bus 1 6 termination changing for channels 3 10 Termination settings overriding 2 6 troubleshooting NetWare 7 12 to 7 13 Open Unix 8 9 to 8 13 UnixWare 8 9 to 8 13 Windows NT 4 14 5 12 5 17 6 14 tunable parameters 8 7 U Ultra320 1 1 UnixWare adst21 1 3 adst70 1 3 booting 8 5 command syntax 8 4 Index DCU 8 2 device configuration utility 8 2 driver installation 8 2 to 8 6 error messages 8 10 kernel 8 3 8 5 8 6 multiple host adapters 8 7 pkgadd 8 4 pkginfo 8 5 troubleshooting 8 9 to 8 13 tunable parameters 8 7 W Windows 2000 adpul60m sys 1 3 driver installation 4 2 4 2 to 4 4 removing a host adapter 4 8 swapping a host adapter 4 9 troubleshooting 4 10 using advanced configuration parameters 4 4 Windows NT adpul60m sys 1 3 5 1 5 2 driver installation 5 2 to 5
32. 4 error log entries 5 7 error messages 4 11 5 14 parameters 4 6 5 5 5 6 5 7 6 7 problems and solutions 5 12 registry editor 5 5 removing a host adapter 5 9 removing the driver 5 9 swapping a host adapter 5 11 troubleshooting 4 14 5 12 5 17 6 14 A 5 Windows registry 4 5 6 6 Windows Registry Editor 4 4 4 7 6 5 6 6 6 8 Windows troubleshooting common error messages A 5 general checklist A 1 general procedures A 2 Windows XP driver installation 6 2 Index 3 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM error messages 6 11 troubleshooting 6 10 removing host adapters 6 8 using advanced configuration swapping host adapters 6 9 parameters 6 5 Index 4 Gladaptec Adaptec Inc 691 South M ilpitas Boulevard Milpitas CA 95035 USA 2002 Adaptec Inc All rights reserved Adaptec and the Adaptec logo are trademarks of Adaptec Inc which may be registered in some jurisdictions Part Number 513279 06 Ver AA JG 07 02
33. 7 Troubleshooting 8 9 This chapter explains how to install the Adaptec Ultra320 driver adpu320 for UnixWare 7 1 1 and Caldera Open Unix 8 0 The adpu320 driver or package is used with UnixWare Open Unix 8 1 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM If you are performing a first time UnixWare Open Unix installation see Installing the Driver When Installing UnixWare Open Unix on page 8 2 If UnixWare Open Unix is already installed in your system see Installing the Driver When UnixWare Open Unix is Already Installed on page 8 3 Installing the Driver When Installing UnixWare Open Unix To install the adpu320 driver at the same time you install UnixWare Open Unix 1 Insert the Install CD of the UnixWare Open Unix package into the boot CD ROM drive Start your computer Wait for the first UnixWare Open Unix installation screen and prompt to appear then follow the on screen instructions 2 When prompted to either Install Host Bus Adapter Drivers or Continue Installation select Install Host Bus Adapter Driver and press Enter 3 Insert the Ultra320 FMS driver disk for UnixWare Open Unix into the primary floppy disk drive and press Enter you cannot load drivers from a secondary floppy disk drive See Chapter B Creating Driver Floppy Disks for information on creating driver floppy disks As the driver loads a message identifying the installed host adapter briefly appears on screen The installation
34. Adaptec SCSI Card 39320D User s Guide For Floppy Disks OEM Gladaptec Copyright 2002 Adaptec Inc All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written consent of Adaptec Inc 691 South Milpitas Blvd Milpitas CA 95035 Trademarks Adaptec the Adaptec logo AHA AIC EZ SCSI and SCSISelect are trademarks of Adaptec Inc which may be registered in some jurisdictions Windows NT Windows 2000 and Windows XP are trademarks of Microsoft Corporation in the US and other countries used under license All other trademarks are the property of their respective owners Changes The material in this document is for information only and is subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy Adaptec Inc assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein Adaptec reserves the right to make changes in the product design without reservation and without notification to its users Disclaimer IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS YOU MUST HAVE PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR OTHER REMEDIES Contents Intro
35. CD ROM drive or scanner to a common SCSI bus A SCSI bus is an electrical pathway that consists of a SCSI adapter card such as the Adaptec SCSI Card 39320D installed in a computer and one or more SCSI devices SCSI cables are used to connect the devices to the SCSI adapter card The Adaptec SCSI Card 39320D has two independent SCSI buses channels For the SCSI bus to function properly a unique SCSI ID must be assigned to the SCSI card and each SCSI device connected to it and the SCSI bus must be properly terminated Introduction SCSI IDs Each device attached to the Adaptec SCSI Card 39320D as well as the Adaptec SCSI Card 39320D itself must be assigned a unique SCSI ID number from 0 to 15 for each of the two SCSI buses A SCSI ID uniquely identifies each SCSI device on the SCSI bus and determines priority when two or more devices are trying to use the SCSI bus at the same time Refer to the device s documentation to set the SCSI ID Here are some general guidelines for SCSI IDs For internal SCSI devices the SCSI ID usually is set by configuring a jumper on the device For further information on changing the SCSI ID refer to the device manufacturer s documentation For external SCSI devices the SCSI ID usually is set with a switch on the back of the device For further information on changing the SCSI ID refer to the device manufacturer s documentation SCSI ID numbers do not need to be sequential as long as t
36. I bus Valid values are 0 to 32 If 1 is specified the Windows NT 4 0 SCSI manager assumes that no SCSI targets support LUNs other than 0 Otherwise LUNs from 0 to 32 are scanned during system initialization The data type for this value is REG_DWORD m Maximum SGList Specifies the maximum number of Scatter Gather elements Valid values are 2 255 The data type for this value is REG_DWORD Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM To enter Windows NT 4 0 parameters 1 2 3 Select Run from the Start button Type regedt 32 and press Enter Open the registry list to the following location HKEY_LOCAL_MACHINE System CurrentControlSet Services adpu320 Parameters Device If the Parameters Device keys already exist skip to Step 8 to begin entering values If the keys do not yet exist you will need to create them by continuing with Step 4 Click on the adpu320 key Select Add Key from the Edit menu type Parameters in the Key Name edit box Leave the Class edit box blank Click on the Parameters key Select Add Key from the Edit menu type Device in the Key Name edit box Leave the Class edit box blank To specify a certain host adapter append Device with the number of the host adapter For example type Device0 for the first host adapter Devicel for the second and so forth If you omit the host adapter number the configuration information applies to all Ultra320 Family host adapters Click
37. I slots Your system scans the PCI slots in a set order Connecting the LED Connector Optional feature Most computers have an LED disk activity light on the front panel of the system case If you choose to disconnect the cable from the LED connector on the motherboard and connect it to the LED connector on the SCSI card as shown in the figure below the LED on the front panel of the computer will light whenever there is activity on the SCSI bus AK Note If you connect the LED cable to the SCSI card the LED disk activity light will no longer indicate disk activity on the non SCSI disk drives LED Cable from Motherboard SS LED Connector on SCSI Card Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Overriding SCSI Termination Settings You use SCSISelect to control the termination of the two SCSI channels on the Adaptec SCSI Card 39320D The default termination setting for both channels is Automatic This setting allows the SCSI card to adjust SCSI termination automatically depending on which connectors have SCSI devices attached to them Regardless of the SCSISelect termination setting the SCSI card termination is always disabled when the power is turned off If you want SCSI card termination to be enabled when the power is turned off you must terminate the SCSI channels manually To manually terminate Channel A place a shunt on jumper J4 To manually terminate Channel B place a shunt on jump
38. SCSI card to turn on SCSI devices one by one when the computer boots otherwise all SCSI devices turn on at the same time AK Note Check the device documentation to make sure the device supports the command On most devices you must also change a switch or jumper setting on the device to enable the device to respond to the command The following options have no effect if the SCSI card BIOS is disabled The SCSI card BIOS is normally enabled by default m BIOS Multiple LUN Support Default No Leave this setting at No if the device does not have multiple LUNs When set to Yes the SCSI card BIOS provides boot support for a SCSI device with multiple LUNs for example a CD juke box device in which multiple CDs can be accessed simultaneously Configuring the Adaptec SCSI Card 39320D with SCSISelect m Include in BIOS Scan Default Yes When set to Yes the SCSI card BIOS controls the SCSI device if it is an INT 13 device such as a SCSI disk drive without device driver software When set to No the SCSI card BIOS does not control the SCSI device and device driver software is required The BIOS can support up to eight INT 13 devices without an additional device driver Advanced Configuration Options AA Note Do not change the Advanced Configuration Options unless absolutely necessary and you thoroughly understand the consequences of the change m Reset SCSI Bus at IC Initialization Default Enabled When set
39. Scan Bus Set to this option if the devices on the SCSI bus for example CD ROM drives are controlled by software drivers and do not need the BIOS and you do not want the BIOS to scan the SCSI bus Configuring the Adaptec SCSI Card 39320D with SCSISelect The following options have no effect if the SCSI card BIOS is disabled The SCSI card BIOS is normally enabled by default m Domain Validation Default Enabled Determines the optimal transfer rate for each device on the SCSI bus and sets transfer rates accordingly When enabled this option is available if it is implemented in the device drivers However this option is not supported by the BIOS If you change this setting the change automatically applies to both SCSI channels Support Removable Disks Under INT 13 as Fixed Disks Default Disabled Determines which removable media drives are supported by the SCSI card BIOS The options are as follows m Disabled No removable media drives running under DOS are treated as hard disk drives Software drivers are required because the drives are not controlled by the BIOS Caution You may lose data if you remove a removable media cartridge from a SCSI drive controlled by the SCSI card BIOS while the drive is on If you want to be able to remove the media while the drive is on install the removable media software driver and set Support Removable Disks Under BIOS as Fixed Disks to Disabled m Boot Only Only the
40. Services adpu320 Parameters Device If the Parameters Device keys already exist skip to Step 8 below to begin entering values If the keys do not yet exist you need to create them by continuing with Step 4 Click on the adpu320 key Select Add Key from the Edit menu type Parameters in the Key Name edit box Leave the Class edit box blank Click on the Parameters key Select Add Key from the Edit menu type Device in the Key Name edit box Leave the Class edit box blank To specify a certain host adapter append Device with the number of the host adapter For example type Device0 for the first host adapter Devicel for the second and so on If you omit the host adapter number the configuration information applies to all Ultra320 host adapters Click on the Device key Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM 9 Select Add Value from the Edit menu In the Value Name edit box enter one of the valid parameter values Make sure to enter the appropriate data type for the value To enter additional values repeat Steps 8 and 9 amp Note Changes made with the Registry Editor do not take effect until you shut down and then restart your computer Using Driver specific Parameters To use the Registry Editor to enter adpu320m sys driver specific parameters that affect the configuration information for Adaptec SCSI PCI device drivers follow the instructions below A list of valid parameters follows
41. Windows can be resolved by following the recommendations in the Troubleshooting Checklist below If you still experience problems after following the recommendations continue with the rest of this section Troubleshooting Checklist Most problems with using the Adaptec SCSI Card 39320D result from errors in preparing and connecting devices on the SCSI bus If you have problems check these items first m Are all SCSI cables and power cables properly connected m Are all SCSI devices turned on m Have you connected SCSI devices to more than two of the three SCSI Channel A connectors If you connected devices to all three connectors disconnect devices from one connector Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM m Is the Adaptec SCSI Card 39320D firmly seated and secured in the PCI expansion slot m Is the PCI expansion slot compliant with PCI Rev 2 1 or higher and does it support Bus Mastering m Are all SCSI devices on each SCSI bus assigned unique SCSI IDs m Is termination set correctly on all the devices AK Note If you have problems with a specific SCSI device when other connected SCSI devices are working correctly please contact the manufacturer of the problem device for troubleshooting information General Troubleshooting The following procedures can be used for troubleshooting in all the Windows operating systems For troubleshooting specifically in Windows NT 4 0 see Troubleshooting
42. ailure during An unexpected time out occurred 1 Verify that the SCSI bus is properly terminated 2 Verify that all cables are properly connected Try disconnecting the SCSI device cables from the SCSI card and then starting the computer If the computer successfully restarts one of the SCSI devices may be defective A Adaptec Web site 4 12 4 14 6 12 6 14 ASPI application 4 14 6 14 backup 7 9 bad blocks 3 17 bit mask options 7 7 boot device options 3 4 3 5 3 12 bootable CD ROM 3 8 booting from Open Unix 8 5 booting from UnixWare 8 5 C cable lengths 2 9 CD ROM 7 10 channels 3 14 command line options 7 5 7 6 command syntax 8 4 configuration menu 3 11 D DCU 8 2 default settings 3 13 device configuration utility 8 2 device drivers 1 3 disks formatting 3 16 verifying 3 16 E error messages NetWare 7 12 Open Unix 8 10 UnixWare 8 10 Index Windows NT 4 11 5 14 Windows XP 6 11 Event Viewer 4 11 6 11 extended Interrupt 13h translation 3 8 I O port address 3 11 installation NetWare driver 7 2 to 7 5 Open Unix driver 8 2 to 8 6 Red Hat Linux 10 1 Solaris 9 1 SuSE Linux 10 3 UnixWare driver 8 2 to 8 6 Windows 2000 driver 4 2 to 4 4 Windows NT driver 5 2 to 5 4 Windows XP 6 2 Interrupt 13h extensions 3 8 IRQ channel 3 11 K kernel 8 3 8 5 8 6 L LED connector connecting 2 5 Load command 7 5 7 7 lock status 7 9 LUN 3 15 3 17 4 5 5 5 6 5 LVD devices 1 2 ma
43. apter into the system first before removing the old adapter AK Note If you do not install the new host adapter first it may result ina Windows XP boot failure If the operating system fails to start remove the new host adapter and replace the original To swap adapters 1 Turn off your computer La Warning Turn power to the computer to the OFF position and disconnect the power cord 2 Discharge any static electricity build up before handling the SCSI adapter by touching a grounded metal object 3 Insert the new SCSI adapter into an available PCI slot leaving the existing SCSI card intact 4 Turn on your computer Windows XP should load up as normal and detect the new SCSI card Install the Windows XP driver if prompted to 5 Restart your computer if prompted to 6 Once the new SCSI adapter is functioning properly turn off your computer 7 Remove the old SCSI adapter and move all desired devices to the new adapter See Removing a Host Adapter on page 6 8 for more information 8 All attached devices should be recognized Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Troubleshooting Most problems can be resolved by following the recommendations in Problems and Solutions If you still experience problems after following the recommendations continue with the rest of this section Problems and Solutions I made changes to the host adapter configuration and Windows XP no longer boo
44. as an array enclosure may have reset the SCSI bus This is a normal condition unless you receive additional errors xxxxx0a5 SCSI bus reset by host adapter The host adapter may have reset the SCSI bus This is a normal condition unless you receive additional errors xxxxx0cf System configuration error The driver encountered an error with your hardware Refer to your host adapter s user s guide for troubleshooting information xxxxx0d0 Command timeout The target device is either busy not ready malfunctioning or is not present Refer to your host adapter s user s guide for troubleshooting information xxxxx0d7 Target device scan failed The driver encountered an error scanning the target device Refer to your host adapter s user s guide for troubleshooting information 8 13 Installing Sun Solaris In this Chapter Installing the driver when installing Solaris 8 9 1 Installing the Driver when Solaris 8 is Already Installed 9 3 Removing the Driver From Solaris 8 9 4 Command Line Options 9 5 Additional Notes 9 5 This chapter explains how to install the Adaptec Ultra320 driver for Solaris 8 Installing the driver when installing Solaris 8 To install Solaris 8 with an Ultra320 SCSI Host Adapter 1 Start your installation using one of the following m Solaris 8 Configuration Assistant Diskette m Solaris 8 Install CD for Web Jumpstart Installation m Solaris 8 Software 1 of 2 CD Wait until the Solar
45. best data I O performance connect only LVD Low Voltage Differential devices and LVD cables to the Adaptec SCSI Card 39320D LVD devices means Ultra 320 Ultra160 and Ultra2 SCSI devices If you connect non LVD devices for example Fast SCSI or Ultra SCSI devices we recommend that you connect them to SCSI Channel B This allows you to operate LVD SCSI devices at their maximum speed on Channel Awhile at the same time using non LVD SCSI devices on Channel B Although the Adaptec SCSI Card 39320D is a 64 bit PCI card it also works in a 32 bit PCI slot When installed in a 32 bit PCI slot the card automatically runs in the slower 32 bit mode This User s Guide provides information about using the Adaptec SCSI Card 39320D and SCSI devices troubleshooting SCSI termination and other important topics It explains how to use the built in SCSISelect utility if you need to change the Adaptec SCSI Card 39320D settings It also explains how to install the software device drivers for your operating system KK Note Read the Adaptec SCSI Card 39320D Installation Guide if you need instructions on installing the SCSI Card and connecting SCSI devices to it Introduction Device Drivers The Adaptec SCSI Card 39320D comes with a set of software device drivers and other files that enable it to communicate with your computer The following table lists the correct driver for your operating system Operating System Ultra320 Driver Win
46. can Bus Disabled Not Scan Domain Validation 2 Enabled Disabled Enabled Support Removable Disks Under Disabled Disabled INT 13 as Fixed Disks 2 Book Only BIOS Support for Bootable CD ROM 2 Enabled Disabled Enabled 1 Setting is valid only if Multiple LUN Support is enabled Settings are valid only if host adapter BIOS is enabled Starting SCSISelect To start SCSISelect 1 Turn on or restart your computer During the startup process pay careful attention to the messages that appear on your screen 2 When the following message appears on your screen press the Ctrl A keys simultaneously this message appears for only a few seconds Press lt Ctrl gt lt A gt for SCSISelect TM Utility 3 Select SCSI Channel A or B 4 From the menu that appears use the arrow keys to move the cursor to the option you want to select then press Enter Exiting SCS ISelect To exit SCSISelect 1 Press Esc until a message prompts you to exit if you changed any settings you are prompted to save the changes before you exit 2 Atthe prompt select Yes to exit then press any key to restart the computer Any changes you made in SCSISelect take effect after the computer restarts 3 3 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Using SCSISelect Settings To select an option use the arrow keys to move the cursor to the option then press Enter In some cases selecting an option displays another menu You ca
47. d while the driver was setting up its internal data structures Try installing the most up to date version of the driver available from the Adaptec Web site xxxxx083 Adapter not supported by this version of the driver Your adapter is not supported by the driver on your system You may have installed a new adapter and have not updated the driver on your system 7 12 Installing Novell NetWare xxxxx084 Adapter software initialization failure An error has occurred while the driver was setting up its internal data structures Try installing the most up to date version of the driver available from the Adaptec Web site xxxxx085 Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system Verify that your system has at least the minimum amount of memory required by your operating system xxxxx087 Internal driver error An error has occurred while the driver was setting up its internal data structures Try installing the most up to date version of the driver available from the Adaptec Web site xxxxx088 Adapter software initialization failure An error has occurred while the driver was setting up its internal data structures Try installing the most up to date version of the driver available from the Adaptec Web site xxxxx089 Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system Verify that y
48. daptec SCSI Card 39320D you must install the device manufacturer s proprietary software drivers See your device s documentation for details Combining SCSI and Non SCSI Devices You can install the Adaptec SCSI Card 39320D in a computer that already has a non SCSI controller such as an ATA controller However you cannot cross connect the disk drives and other devices SCSI devices must be connected to the Adaptec SCSI Card 39320D EIDE devices must be connected to the ATA controller and so on When you install the Adaptec SCSI Card 39320D and SCSI disk drives in a computer that boots from a non SCSI disk drive the computer will continue to boot from the non SCSI disk drive unless you change the computer s CMOS configuration You do not need to change the configuration if you just want to use the SCSI drives for additional file storage space Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM If your computer s motherboard BIOS supports the BIOS Boot Specification BBS feature you can select a different boot device without much difficulty To determine if the motherboard BIOS supports BBS read the computer documentation or contact your motherboard manufacturer The following table shows what to do after you physically install the SCSI card and SCSI devices to use different kinds of disk drives in the same computer Does computer BIOS support BBS from SCSI drive Want computer to boot Then do t
49. device busy The target device reports a Busy status Another program may already be using this device 5 16 Installing Windows NT 4 0 xxxxx050 Host adapter failure xxxxxx9A Host adapter failure Your host adapter may not be properly installed or is defective Try resetting the adapter in the PCI slot or try installing it a different PCI slot xxxxx081 Adapter initialization failure xxxxxx8A Adapter initialization failure xxxxxx83 Adapter initialization failure An error has occurred while the driver was setting up its internal data structures Verify that your adapter is supported by this version of the driver xxxxx089 Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system Verify that your system has at least the minimum amount of memory required by your operating system xxxxx096 Adapter hardware initialization failure possible resource conflict The driver has attempted to initialize the adapter hardware but failed This might suggest that the adapter resources for example IRQ conflict with another board installed in your system xxxxx097 Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system Verify that your system has at least the minimum amount of memory required by your operating system xxxxx0af Unable to de allocate memory that was allocated for a target devic
50. dicates that there may be a problem with the amount of memory installed in your system Verify that your system has at least the minimum amount of memory required by your operating system xxxxx0a9 Possible interrupt conflict This indicates that the adapter IRQ conflicts with the IRQ of another board installed in your system Check your hardware documentation for instructions on setting and changing IRQs xxxxx0c9 Invalid command line parameter A command line option for the driver is invalid See Using the Load Command Line Options on page 7 6 for valid command line options 7 14 Installing Novell NetWare xxxxx0ca Invalid command line syntax xxxxx0cb Invalid command line syntax xxxxx0cc Invalid command line syntax The command line syntax for the driver is incorrect See Using the Load Command Line Options on page 7 6 for entering the correct syntax xxxxx07c Unable to allocate memory xxxxx07d Unable to allocate memory xxxxx07e Unable to allocate memory xxxxx07f Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system Verify that your system has at least the minimum amount of memory required by your operating system 7 15 Installing UnixWare and Open Unix Installing the Driver When Installing UnixWare Open Unix 8 2 Installing the Driver When UnixWare Open Unix is Already Installed 8 3 Using UnixWare Open Unix and the Host Adapter 8
51. directory b Once you ve completed this process remove the floppy disk from drive A and restart your system 5 12 Installing Windows NT 4 0 m Ifthe error message persists a Restart your computer system to a DOS prompt again and copy the current versions of adpu320 sys into the systemroot system3a drivers directory b Once you ve completed this process remove the floppy disk from drive A and restart your system Option 2 1 Make a backup copy of disk 3 of the Windows NT 4 0 floppy disk installer set Copy these files from the Current Driver Set m DISK1 m TXTSETUPROEM m ADPU320 SYS m OEMSETUP INF Use the floppy installer set to begin the express setup and then specify other when asked for type of mass storage controller The new OEMSETUP INF should detect your controller and allow you to complete the installation Option 3 This option assumes you are doing a fresh installation of Windows NT 4 0 1 Make a Bootable DOS partition on your hard disk drive using Microsoft fdisk exe 2 GB or less in size and then format the partition with Microsoft format com Restart your computer system to a DOS prompt and make a directory in the C drive called 1386 Copy all of the contents of the 1386 subdirectory on the Windows NT 4 0 CD into the 1386 you created on the C drive Copy the files TXTSETUP OEM ADPU320 SYS and OEMSETUPIINF from the Ultra320 Family Manager Set FMS into the 1386 directory on your C dri
52. dows NT 4 0 adpu320 sys Windows 2000 adpu320 sys Windows XP adpu320 sys NetWare adpu320 ham SCO UnixWare adpu320 Caldera Open adpu320 Unix Solaris ADPU320 For information on how to install the driver for the Adaptec SCSI Card 39320D refer to the section of this User s Guide that describes your specific operating system Operating Systems The Adaptec SCSI Card 39320D supports these operating systems Windows NT 4 0 Windows 2000 Windows XP Novell NetWare 6 0 Caldera Open Unix 8 SCO UnixWare 7 11 Sun Solaris 8 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM m Linux m Red Hat 7 2 Redhat 7 2 Advanced Server m SuSE Enterprise 7 System Requirements The minimum system requirements needed to install the Adaptec SCSI Card 39320D device drivers are m A PCI computer with an installed and configured Adaptec Ultra320 host adapter s m An installed primary boot floppy disk drive The drive must be able to read your operating system floppy disks A 3 5 inch 1 44 MB floppy disk drive is required m The driver floppy disks included with your Adaptec SCSI Card 39320D m An installed and configured CD ROM drive m The distribution software and documentation included with your operating system Understanding SCSI SCSI pronounced scuzzy stands for Small Computer Systems Interface SCSI is an industry standard computer interface for connecting SCSI devices such as a hard disk drive
53. duction Ultra320 SCSI on the Adaptec SCSI Card 39320D 1 1 Device Drivers 1 3 Operating Systems 1 3 System Requirements 1 4 Understanding SCSI 1 4 SCSIIDs 1 5 Terminating the SCSI Bus 1 6 Using the Adaptec SCSI Card 39320D and SCSI Devices Using SCSI Devices 2 2 Using SCSI Hard Disk Drives 2 2 Using Ultra320 160 Hard Disk Drives 2 2 Using SCSI Devices 2 3 Combining SCSI and Non SCSI Devices 2 3 Installing Multiple SCSI Cards 2 4 Connecting the LED Connector 2 5 Overriding SCSI Termination Settings 2 6 Connecting SCSI Devices 2 7 Maximum Cable Lengths 2 9 Configuring the Adaptec SCSI Card 39320D with SCSI Select Starting SCSISelect 3 3 Exiting SCSISelect 3 3 Using SCSISelect Settings 3 4 SCSI Bus Interface Options 3 4 Boot Device Configuration Non BBS Systems Only 3 5 SCSI Device Configuration Options 3 5 Advanced Configuration Options 3 7 Changing Configuration Settings 3 10 iij Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Using SCSI Disk Utilities 3 15 Listing SCSI IDs and LUNs 3 15 Verifying or Formatting a Disk 3 16 Installing Windows 2000 Installing the Driver When Installing Windows 2000 4 2 Updating the Driver When Windows 2000 is Already Installed 4 3 Upgrading a Windows NT 4 0 Installation to Windows 2000 4 4 Using Advanced Configuration Parameters 4 4 Using Windows 2000 SCSI Parameters 4 4 Using Driver specific Parameters 4 6 Installing a New Host Adapter after Windows 200
54. e Normally this is not a serious problem unless you get this message frequently over a short period of time The memory can be reclaimed by restarting the system 5 17 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM xxxxx0ce Scatter Gather limit exceeded An I O request packet from the system contained a Scatter Gather element list that contained more elements than are supported by the miniport Scatter Gather is a list of data segments that define the entire data transfer Scatter Gather is a means to improve total data throughput This error might be caused by a component external to the miniport driver such as the operating system or an ASPI application xxxxxd4 Adapter hardware failure adapter reset The host adapter hardware failed and the miniport has to reset the hardware xxxxx0d6 Internal driver error An error has occurred while the driver was setting up its internal data structures Try installing the most up to date version of the driver available from the Adaptec Web site 5 18 Installing Windows XP In this Chapter Installing the Driver When Installing Windows XP 6 2 Installing a New Host Adapter after Windows XP is Already Installed 6 4 Using Advanced Configuration Parameters 6 5 Removing a Host Adapter 6 8 Swapping a Host Adapter 6 9 Troubleshooting 6 10 This chapter explains how to install the Adaptec Ultra320 driver for Windows XP If you are performing a first time Window
55. e SCSI ID 15 No device Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default 3 15 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM If a device does not show up in SCSISelect check these items first m Is the device attached to the SCSI cable m Is there power to the device m Does the device have a unique SCSI ID If two devices are on the same ID and are on the same bus only one device or neither of the devices may show up To correct this make sure that each device has a unique SCSI ID 4 Use the and J keys to move the cursor to a specific ID and device then press Enter Verifying or Formatting a Disk SCSISelect includes a utility that enables you to format and verify disks m Verify Disk Media Allows you to scan the media of a hard disk drive for defects If the utility finds bad blocks on the media it prompts you to reassign them so they are no longer used m Format Disk Allows you to perform a low level format on a hard disk drive A disk must be low level formatted before you can use the operating system s partitioning and high level formatting utilities Most SCSI disk devices are preformatted at the factory and do not need to be formatted again If a drive is not preformatted you can use SCSISelect to perform a low level format on the drive This operation is compatible with most SCSI disk drives _ Caution A low l
56. e has not been preformatted at the factory and if your computer is running under DOS you can format the disk with the DOS Fdisk and Format commands See the DOS and Windows documentation for more information To format SCSI hard disk drives running under other operating systems see the operating system documentation ing Ultra320 160 Hard Disk Drives We recommend that you connect your LVD Ultra 320 Ultra160 and Ultra2 SCSI devices to SCSI Channel Aand your non LVD SCSI devices if any to SCSI Channel B This allows the LVD SCSI devices to run at their maximum performance levels of 320 MB sec 160 MB sec or 80 MB sec Or you can connect LVD SCSI devices to both SCSI channels If you combine LVD and non LVD SCSI devices on the same SCSI channel the data Using the Adaptec SCSI Card 39320D and SCSI Devices transfer rate of the LVD SCSI devices will drop down to non LVD SCSI performance levels of up to 40 MB sec 68 pin Internal LVD SE Connector Channel A a T m 68 pin External aj A LVDIVHDCI Connector ro C Channel A e aT 2 ba 68 pin External eg ml ql LVD VHDCI Connector i oe Channel B g Ji m Internal LVD SCSI devices come from the factory with termination disabled and cannot be changed Proper termination is provided by the terminator at the end of the internal LVD SCSI cable Using SCSI Devices If you connect SCSI devices such as scanners tape drives zip drives etc to the A
57. e identified devices look for the line Adaptec SCSI Card 39320D Ultra320 SCSI or Adaptec SCSI Card 39320 Ultra320 SCSI If it is not there please check that you have the correct driver and SCSI controller Press F2 again to load all the identified devices Follow Sun s installation documentation to finish the operating system installation The installation program requires the Adaptec driver disk at the end Reinsert the driver disk then press Enter as instructed by the console on the upper left screen Installing Sun Solaris Installing the Driver when Solaris 8 is Already Installed To install the driver when Solaris is already installed K Note To update or install the driver we recommend you do so in Single User mode System Maintenance Mode backup important data Refer to the Sun documentation for instructions 1 Login as root or become super user Backup kernel and original drivers in platform i386 kernel by typing cp r platform i386 kernel platform i386 kernelx 2 Disable volume manager if it is running by typing etc init d volmgt stop 3 Insert the Adaptec driver disk into the floppy disk drive 4 Mount the driver disk to a mount point mnt by typing mount F pcfs dev diskette mnt 5 Run install sh script mnt DU sol_28 i86pc Tools install sh You will be notified if there is an Adaptec Ultra320 driver already installed in your system If you want to continue the installation install scr
58. ecify an additional device Press Enter to select Others insert the Ultra320 FMS driver floppy disk for Windows NT 4 0 into your floppy disk drive Using the arrow keys select the following driver and press Enter Adaptec Ultra320 Family PCI SCSI Controller NT4 0 To add other host adapters press S and repeat from Step 4 for each additional adapter and insert the appropriate driver disk Press Enter to continue with the Windows NT 4 0 operating system setup Follow the instructions on screen and in the Windows NT 4 0 documentation to complete the installation Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Installing the Driver When Windows NT 4 0 is Already Installed To update or install the adpu320m sys driver if Windows NT 4 0 is already installed follow the instructions below for the version of Windows NT 4 0 you are installing Updating Windows NT 4 0 1 2 xn Oo oO FF OQ Start Windows NT 4 0 Click the Start button on the Windows NT 4 0 task bar and then point to Settings Click the Control Panel Double click the SCSI Adapters icon Click the Drivers tab and then click the Add button In the Install Driver window click the Have Disk button Insert the Ultra320 FMS driver floppy disk for Windows NT 4 0 into your floppy disk drive and press Enter Enter the following path to the installation files and click OK a winnt40 In the Install Driver window select the Adaptec Ultra320 d
59. er J5 The following figure shows where the jumpers are located on the SCSI card amp Note If you manually terminate the SCSI card with jumpers you will override the SCSISelect setting Making changes in SCSISelect will have not effect on termination when these jumpers are installed 2 6 Using the Adaptec SCSI Card 39320D and SCSI Devices You might want to manually terminate the SCSI card if the Adaptec SCSI Card 39320D is connected to one or more external SCSI devices that are also connected to a SCSI card in another computer The devices can be shared between the two computers if one SCSI card is terminated when it is powered off while the computer with the other SCSI card is using the SCSI devices Connecting SCSI Devices Here are some examples of how you can connect internal and external SCSI devices to the Adaptec SCSI Card 39320D Attach the first device to the end connector of the cable furthest from the SCSI card attach other devices to the connectors that are closer to the SCSI card The following figure shows Ultra320 Ultra160 and Ultra2 SCSI devices connected to internal and external SCSI connectors of both SCSI channels Note the built in terminator at the end of the internal LVD SCSI cable The last external SCSI device on each SCSI channel must be terminated with an LVD SE terminator plug to ensure that all devices will operate properly Built in Terminator on Cable T
60. eters to alter the configuration of the Windows XP device drivers supplied by Adaptec All Windows XP configuration information is stored in a data structure supplied by Windows XP called the Registry You can edit this information through a tool called the Registry Editor Caution Do not edit your Registry unless it is absolutely necessary If there is an error in your Registry your computer may become nonfunctional Using Windows XP SCSI Parameters Follow the instructions below to enter the registry values that affect how the Windows XP SCSI manager interprets the generic configuration information of SCSI device drivers Each driver has its own key reference in the Registry In this example the Ultra320 key is used adpu320 All SCSI host adapters supported by the modified key are affected by the values you enter here A list of valid values follows YX Note The following value keys are case sensitive and must be entered exactly as shown m MaximumLogicalUnit This can limit the scan for connected devices on the SCSI bus Valid values are 0 to 32 If 1 is specified the Windows XP SCSI manager assumes that no SCSI targets support LUNs other than 0 Otherwise LUNs from 0 to 32 are scanned during system initialization The data type for this value is REG_DWORD m MaximumSGList Specifies the maximum number of Scatter Gather elements Valid values are 2 255 The data type for this value is REG_DWORD Adaptec SCSI Card
61. evel format destroys all data on the drive Be sure to back up your data before performing this operation You cannot abort a low level format once it is started 3 16 Configuring the Adaptec SCSI Card 39320D with SCSISelect A Caution When a low level format command is sent to the hard disk drive the drive will start its format The SCSI card will not be in use and may appear to be hung You must not interfere or try to stop the low level format as this can destroy the disk drive and render it unusable When the drive has completed its low level format it will send a command to the SCSI card and allow the user to exit the utility To use SCS Select to format or verify a disk 1 Start SCSISelect See Starting SCSISelect on page 3 3 SCSISelect detects all Adaptec SCSI cards and displays the model number channel letter slot number and PCI address for each card and channel Select the SCSI card and channel that has the devices you want to format or verify The Options menu appears Select SCSI Disk Utilities SCSISelect scans the SCSI bus and lists the SCSI IDs and associated devices on the SCSI bus From the list of SCSI devices select the device you want to format or verify If the device has multiple logical units a menu of LUNs appears Select the LUN of the unit you want to format or verify A small menu appears Select Verify Disk Media or Format Disk m Ifyou select Verify Disk Media SCSISelect
62. figuration Pios Ena Advanced Configuration Options Press lt Enter gt lt F6 gt Reset to SCSI Controller Defaults m BIOS Information Interrupt IRQ Channel ssiisrussssssnrsnunsrensass 10 VO Port AddreSS cc0ccccsceccdectsteesestceeceoesssents FCO0Oh F000h Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default 3 11 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM From the Configuration menu you can access the following settings m Boot Device Configuration m SCSI Device Configuration m Advanced Configuration Options If you select Boot Device Configuration the Boot Device Configuration menu appears The non BBS version is shown as follows This menu displays and provides menu options for setting Master SCSI Controller Boot SCSI Controller Boot SCSI ID and Boot LUN Number Adaptec 4 SCSISelect TM gt Utility v4 00 0 Boot Device Configuration Single Image Select Master SCSI Controller 0002 39320D A at slot 6 00 0E 00 Select SCSI peripheral from which to boot Boot SCSI Controller 39320D A at slot 6 00 0E 00 Boot SCSI A 2c 8 e AA Aes ee 0 Option Listed Below Has NO EFFECT if MULTI LUN Support is Disabled J Boot LUN Numbet cccceeeeessnseseeeeeeeeees 0 Arrow keys to move cursor lt Enter gt to select option lt Esc gt
63. figuration If you select Advanced Configuration Options the Advanced Configuration Options menu appears To change a setting in the Advanced Configuration Options menu select the setting From the pop up menu that appears select a new setting Adaptec lt SCSISelect TM Utility v4 00 0 Advanced Configuration Options Enabled Enabled Verbose Enabled Options Listed Below Have NO EFFECT if Int 13 Support is Disabled Reset SCSI Bus at IC Initialization Display lt Ctrl gt lt A gt Message During BIOS Initialization Extended Int 13 Translation for DOS Drives gt 1 GByt POST Display Mode ccccccseesecesseeeseeseeesseees SCSI Controller Int 13 Support Domain Valid ationiin titi cssessccsesencnes siicersessdnacipengcssbssennsubsosstecgeatsibovags Support Removable Disks Under Int 13 as Fixed Disks BIOS Support for Bootable CD ROM eerie Arrow keys to move cursor lt Enter gt to select option lt Esc gt to exit default 5 When you are finished changing settings press Esc until a message prompts you to save the changes To save the changes select Yes To abandon the changes select No toy Press Esc until prompted to exit the utility Then select Yes The computer prompts you if a restart is needed for your new settings to take effect Changing the Boot SCSI Controller setting or running the standalone SCSI utility forces an automatic
64. g and press Enter after each line 0 in g0 is zero not the letter cd etc conf cf d cp unix stand unix cd shutdown g0 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM 3 Type y and press Enter when the computer asks if you really want to shut down System Is Down should appear on the screen The UnixWare Open Unix kernel is now ready for host adapter operation Boot the New Kernel To reboot the computer with the new kernel 1 Follow the on screen instructions usually by pressing Enter to reboot your computer Check the bootup messages to verify that all your installed SCSI devices are listed If some or all of your installed SCSI devices do not appear at this time your SCSI cables may be loose or the SCSI device setup may not be complete If so go back and correct any problems before proceeding Wait for UnixWare Open Unix to complete bootup with the new kernel Refer to Troubleshooting on page 8 9 if the computer crashes or if panic UnixWare Open Unix messages appear during bootup The updated driver for UnixWare Open Unix should now be ready to use 8 6 Installing UnixWare and Open Unix Using UnixWare Open Unix and the Host Adapter This section contains useful information on using UnixWare Open Unix and your host adapter Using Tunable Parameters For UnixWare Open Unix some parameters are defined in the following file etc conf pack d adpu320 space c These
65. gain See Installing the Driver When UnixWare Open Unix is Already Installed on page 8 3 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Error Messages The error messages listed below are the messages associated with the drivers Messages are listed sequentially according to the last three digits of the error code For example xxxxx020 xxxxx021 xxxxx022 and so forth Note When reporting problems to Customer Support be sure to include the complete error code in your problem description xxxxx003 Command completed with error xxxxx004 Command completed with error xxxxx005 Command completed with error xxxxx006 Command completed with error xxxxx007 Command completed with error xxxxx008 Command completed with error xxxxx009 Command completed with error A request issued to a target device completed with an indication that there is an error In most cases the error is recovered and normal operation continues xxxxx010 Error issuing command An error has occurred while the driver was setting up its internal data structures Try installing the most up to date version of the driver available from the Adaptec Web site xxxxx011 Error issuing command The requested command is not supported by this driver xxxxx012 Error issuing command The driver does not recognize the target device xxxxx013 Error issuing command xxxxx014 Error issuing command An error has occurred while the dri
66. he Adaptec SCSI Card 39320D and each device has a different number For example on each of the two SCSI buses you can have an internal SCSI device with ID 0 and an external SCSI device with ID 6 SCSI ID 7 has the highest priority on the SCSI bus The priority of the remaining IDs in descending order is 6 to 0 then 15 to 8 On both SCSI buses channels the Adaptec SCSI Card 39320D is preset to SCSI ID 7 and should not be changed This gives the card the highest priority on the SCSI bus Most internal SCSI hard disk drives come from the factory preset to SCSI ID 0 If you have 8 bit or Narrow SCSI devices they must use SCSI IDs 0 1 2 3 4 5 or 6 SCSI ID 0 is recommended for the first SCSI hard disk drive 1 5 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM m If you are booting your computer from a SCSI hard disk drive connected to the Adaptec SCSI Card 39320D the Boot SCSI ID setting in the SCSI Select utility must correspond to the SCSI ID of the device from which you are booting By default the Boot SCSI ID is set to 0 We recommend that you do not change this setting m With the SCSISelect disk utility feature you can confirm view which SCSI ID is assigned to each device See Chapter 3 Configuring the Adaptec SCSI Card 39320D with SCSISelect for more information Terminating the SCSI Bus To ensure reliable communication on the SCSI bus the ends of the SCSI bus must be properly terminated This
67. he RAID enclosure 3 Run the command by typing devfsadm v i sgen 4 Make sure SGEN is loaded by typing in the following command add_drv sgen 5 Restart the system then type in the following boot parameter at the boot prompt b drv Installing Linux In this Chapter Installing the Device Drivers for Red Hat Linux 10 1 Installing the Device Drivers for SuSE Linux 10 3 This chapter explains how to install the Adaptec Ultra320 driver for Red Hat Linux 7 2 Red Hat 7 2 Advanced Server Red Hat 7 3 and SuSE Enterprise 7 Installing the Device Drivers for Red Hat Linux To install the device drivers for Red Hat Linux 7 x and Red Hat 7 2 Advanced Server 1 Boot off of the Red Hat Linux 7 x CD Refer to the instructions for your operating system Follow the standard installation steps with the exceptions noted below 2 Atthe boot prompt type linux dd You will have about 10 seconds to type the command otherwise you will go directly to the standard installation screen and you will not be able to use the driver diskette 10 1 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM o Oo N O 11 When the Do You Have a Driver Diskette screen appears select Yes and follow the on screen instructions Use the diskette created in x ref 4 Note If you are installing Red Hat 7 3 or Red Hat 7 2 Advanced Server continue with normal installation If you are installing Red Hat 7 2 continue with Step 4 W
68. hen the Boot Loader Configuration menu appears select Use GRUB as the Boot Loader When the Boot Disk Creation menu appears select Skip Boot Disk Creation amp Note If you do not select this option you will copy over the driver disk and you will not be able to complete the final steps At the Congratulations screen press Crl Alt F2 At the prompt type chroot mnt sysimage Type mount dev fd0 mnt Type mnt fixup sh Press Alt F7 The program returns you to the installation window Click Exit to complete the installation Installing Linux Installing the Device Drivers for SuSE Linux To install the device drivers for SuSE Enterprise 7 1 Boot off of the SuSE Enterprise 7 CD Refer to the instructions for your operating system Follow the standard installation steps with the exceptions noted below At the first installation window while the progress bar is moving to the left decreasing press Alt before the timer expires The message Please get your Driver Update Floppy Ready appears at the bottom of the window If you do not press the Alt key before the timer expires you will not be able to use the driver disk Select Installation Insert the disk created in x ref and follow the on screen instructions Troubleshooting in Windows In this Appendix Troubleshooting Checklist A 1 General Troubleshooting A 2 Troubleshooting in Windows NT 4 0 A 5 Common Error Messages A 5 Most problems for
69. his No No No Yes Yes Yes No action required SCSI drives and non SCSI drives can be used together Run CMOS Setup program Change primary Hard Disk setting to None or No Drives Installed see computer documentation You will not be able to use the non SCSI drive s at all when you boot from the SCSI drive No action required SCSI drives and non SCSI drives can be used together Run CMOS Setup program and select SCSI drive as boot device SCSI drives and non SCSI drives can be used together Installing Multiple SCSI Cards m You can install multiple SCSI cards in your computer you are limited only by the available system resources for example IRQ settings I O port addresses BIOS addresses and so forth m Each SCSI card you install forms a separate SCSI bus with a different set of SCSI devices SCSI IDs can be reused as long as the ID is assigned to a device on a different SCSI card for example each SCSI card can have a device with SCSI ID 2 Using the Adaptec SCSI Card 39320D and SCSI Devices m Ifyou have two or more SCSI cards and your computer boots from a SCSI disk drive leave the host adapter BIOS enabled on the SCSI card to which the boot disk drive is connected Use SCSISelect to disable the host adapter BIOS on the other SCSI cards m Ifyou have two or more SCSI cards you can choose which SCSI card is found first by your system by physically changing the order of the SCSI cards in the PC
70. iles At the UnixWare root prompt type the following For UnixWare Open Unix etc conf bin idinstall d adpu320 The following files will be deleted etc conf mdevice d adpu320 etc cont pack d adpu320 Driver o etc conf pack d adpu320 space c etc conf pack d adpu320 disk cfg etc conf sdevice d adpu320 Then rebuild the kernel 0 in g0 is zero not the letter O etc conf bin idbuild B K cp etc conf cf d unix unix cd shutdown g0 Reconfigure your computer for your alternate or replacement drive controller and reboot the computer Installing UnixWare and Open Unix Troubleshooting Problems and Solutions My computer crashes or displays panic messages during the bootup procedure You may have to boot from the backup kernel created earlier and then perform the driver update procedure again To boot from the old kernel 1 Reboot the computer 2 At the Booting UNIX System prompt or loading UnixWare Open Unix graphics press the Spacebar 3 From the boot prompt first type BOOTPROG old kernel for example BOOTPROG unix work and press Enter Then type go and press Enter Your computer should now boot from the backup kernel created earlier in Installing the Driver When UnixWare Open Unix is Already Installed on page 8 3 To repeat the driver update procedure 1 Follow the instructions in Removing the Driver on page 8 8 to delete the driver from your computer 2 Perform the driver update procedure a
71. in Windows NT 4 0 on page A 5 What if can t load the driver and suspect that it is an IRQ conflict The PCI specification allows the motherboard manufacturer to determine the IRQ assignment for each PCI device Check with the motherboard computer manufacturer for the specific PCI configuration details of your system These are some basic steps that can assist the motherboard in correctly allocating resources to your PCI devices and or resolve existing IRQ conflicts 1 Move the PCI SCSI card to a PCI slot that is not forced to share an IRQ with any other PCI AGP or ISA slot These are usually the PCI slots in the middle of the PCI expansion You will need to check with the motherboard computer manufacturer for the specific PCI configuration details of your system A 2 Troubleshooting in Windows 2 Check with your video card display adapter manufacturer to see if your specific video card requires an IRQ allocation Most motherboard CMOS BIOS setup utilities have an option to disable the allocation of an IRQ to the AGP slot Disable this option only if you have verified that your video card does not require an IRQ 3 Verify that all IRQs not specifically required for ISA devices are set to Available or PNP ISA PCI in the motherboard CMOS BIOS setup utility 4 Verify that all devices not being used are disabled so that the resources they are being allocated can be freed up for allocation to another device This is accomplished
72. ion contains useful information on using Windows NT 4 0 and your host adapter Removing a Host Adapter AA Note In order to add or remove SCSI controllers from Windows NT you must be logged on as Adminstrator Removing a host adapter can be as simple as physically removing it from the slot when your computer is shut down Windows NT 4 0 starts and functions properly in this configuration but a Warning message is generated every time you start Windows NT 4 0 Caution If you have removed a host adapter but still have other host adapters of the same type installed in your computer do not use Windows NT 4 0 Setup to remove the device driver To eliminate the Warning message you must update the Windows NT 4 0 software configuration as described below Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Removing a Host Adapter in Windows NT 4 0 1 2 3 From the Control Panel double click the SCSI Adapters icon Click the Drivers tab Using the arrow keys select the following driver Adaptec Ultra320 Family PCI SCSI Controller NT 4 0 Click the Remove button If you are sure you are removing the correct host adapter type click Yes Click Yes to restart the computer and initialize changes Click No to return to the SCSI Adapters window AA Note Windows NT 4 0 Setup does not delete the device driver from your system disk it only updates Windows NT 4 0 software configuration information so tha
73. ioning properly turn off your computer 7 Remove the old SCSI adapter and move all desired devices to the new adapter See Removing a Host Adapter on page 4 8 for more information 8 Restart the computer and all attached devices should be recognized Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Troubleshooting Most problems can be resolved by following the recommendations in Problems and Solutions If you still experience problems after following the recommendations continue with the rest of this section Problems and Solutions I made changes to the host adapter configuration and Windows 2000 no longer boots The boot manager for Windows 2000 contains recovery logic to allow you to return to the last known good configuration If you have changed your host adapter configuration and Windows 2000 no longer boots 1 Undo any hardware changes you have made to the computer since it was last operational 2 Restart the computer Watch the display carefully during startup When you see the following message at the bottom of the screen press F8 Starting Windows This opens the Windows 2000 Advanced Options menu Select Last Known Good Configuration then select a boot profile 3 Once your computer is operational again check all of the hardware and software configuration changes you want to make Look specifically for conflicts with parts of the existing system configuration that are not being changed I
74. ipt will backup the current Ultra320 driver into ADPU320 directory 6 Unmount the disk by typing umount mnt 7 Verify if the newly installed Ultra320 driver is on your system and you have the correct version by typing pkginfo 1 ADPU320 use uppercase ADPU320 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM 10 1 Create reconfigure file by typing touch reconfigure This will cause the operating system to check for newly installed devices on the next system boot Reboot the system by typing shutdown i0 g30 y The shutdown options are m i0 to bring system to 0 init state m 260 to shut the system down in 60 seconds m y continue to shutdown withou user intervention Follow the hardware instructions turn off the system then insert the Adaptec Ultra320 controller into one of the PCI slots If you forgot to create a reconfigure file on the next boot screen enter the boot option as follows Th r This boot option will also cause the operating system to check for newly installed devices Removing the Driver From Solaris 8 If you no longer need the driver you can use the following procedure to remove it 1 Make sure your Adaptec Ultra320 controller is not the boot controller and login as root or become super user Remove the driver by typing pkgrm ADPU320 use uppercase ADPU320 Follow the on screen instructions for removing the driver Create
75. is Device Configuration Assistant screen is displayed then press F4 to add the driver F4_Add Driver 9 1 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM 9 2 The Install Supplemental Drivers screen is displayed If you booted off of the Configuration Assistant diskette replace it with the Adaptec driver disk otherwise insert the Adaptec driver disk into the floppy disk drive and press F2 F2_Continue See Chapter B Creating Driver Floppy Disks for information on creating driver floppy disks On the Select Solaris System Version window select Solaris OS 2 8 by pressing the Spacebar then press F2 F2_Continue On the Loading Supplemental Driver Software window you will see a progress bar displaying the status of adpu320 itu being loaded into memory Then the Continue Supplemental Driver Installation window is displyed If you need to install other drivers insert them into the floppy disk drive and press F2 F2_Continue otherwise press F4 F4_Done The Identified Device Drivers window is displayed The adpu320 should be one of the identified drivers Press F2 F2_Continue The Solaris Device Configuration Assistant window will be displayed If you booted off the Configuration Assistant diskette reinsert it into the floppy disk drive and press F2 Otherwise just Press F2 F2_Continue You will see the Scanning Devices window witha status bar then the Identified Devices window will be displayed Among th
76. is accomplished when the device at the end of each cable or the end of the cable itself has a terminator installed or enabled Terminators must be removed or termination must be disabled on devices between the ends of each cable Since the method for terminating a SCSI device can vary widely refer to the device s documentation for instructions on how to enable or disable termination Here are some general guidelines for termination m Internal Ultra320 160 and Ultra2 SCSI LVD devices come from the factory with termination disabled and cannot be changed Proper termination for these internal devices is provided by the built in terminator at the end of the 68 pin internal LVD SCSI cable m Termination on SE internal SCSI devices is usually controlled by manually setting a jumper or a switch on the device or by physically removing or installing one or more resistor modules on the device For further information on device termination refer to the device manufacturer s documentation m Termination on most external SCSI devices is controlled by installing or removing a SCSI terminator However termination on some external SCSI devices is enabled or disabled by setting a switch on the back of the SCSI device For further information on device termination refer to the device manufacturer s documentation 1 6 Introduction m By default termination on the Adaptec SCSI Card 39320D itself is set to Automatic the preferred method
77. its internal data structures Try installing the most up to date version of the driver available from the Adaptec Web site xxxxx011 Error issuing command The requested command is not supported by this driver xxxxx012 Error issuing command xxxxxx99 Error issuing command The driver does not recognize the target device xxxxx021 Target device protocol error An unexpected event occurred during data transfer between the adapter and target device Normally this indicates a faulty or noncompliant target device xxxxx022 Adapter or target device protocol error The adapter or target device has broken the communication protocol A badly behaving device could cause this message to appear Normally this is not a serious problem If you get this message frequently over a short period of time it could indicate that the device or system is malfunctioning Unplug or turn off unused devices to see if the problem persists 6 12 Installing Windows XP xxxxx023 Target device parity error The driver has detected a parity error by the target device xxxxx024 Data overrun or underrun The adapter was given more or less data than the expected amount of data xxxxx031 Target device queue full The target device internal buffer is full xxxxx032 Target device busy The target device reports a Busy status Another program may already be using this device xxxxx050 Host adapter failure xxxxxx9A Host adapter failure Your h
78. lt Yes Quick Arbitration and Selection reduces the overhead of control release on the SCSI bus from one device to another This improvement reduces command overhead and maximizes bus utilization When enabled this option is available if it is implemented in the device drivers However this option is not supported by the BIOS Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM m Initiate Wide Negotiation Default Yes Enables the SCSI controller to initiate Wide Negotiation with the SCSI target When set to Yes the SCSI card attempts 16 bit data transfer wide negotiation When set to No the SCSI card uses 8 bit data transfer unless the SCSI device requests wide negotiation AK Note Set Initiate Wide Negotiation to No if you are using an 8 bit SCSI device that hangs or exhibits other performance problems with 16 bit data transfer rate enabled m Enable Disconnection Default Yes When set to Yes Enable Disconnection allows the SCSI device to disconnect from the SCSI bus When set to No the SCSI device cannot disconnect from the SCSI bus Leave the setting at Yes if two or more SCSI devices are connected to the SCSI card If only one SCSI device is connected changing the setting to No results in slightly better performance m Send Start Unit Command Default Yes When set to Yes sends the Start Unit Command to the SCSI device at bootup This reduces the load on a computer s power supply by allowing the
79. me it could indicate that the device or system is malfunctioning Unplug or turn off unused devices to see if the problem persists 4 12 Installing Windows 2000 xxxxx023 Target device parity error The driver has detected a parity error by the target device xxxxx024 Data overrun or underrun The adapter was given more or less data than the expected amount of data xxxxx031 Target device queue full The target device internal buffer is full xxxxx032 Target device busy The target device reports a Busy status Another program may already be using this device xxxxx050 Host adapter failure xxxxxx9A Host adapter failure Your host adapter may not be properly installed or is defective Try resetting the adapter in the PCI slot or try installing it a different PCI slot xxxxx081 Adapter initialization failure xxxxxx8A Adapter initialization failure xxxxxx83 Adapter initialization failure An error has occurred while the driver was setting up its internal data structures Verify that your adapter is supported by this version of the driver xxxxx089 Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system Verify that your system has at least the minimum amount of memory required by your operating system xxxxx096 Adapter hardware initialization failure possible resource conflict The driver has attempted to initialize the adapter hardware bu
80. messages are listed sequentially according to the last three digits of the error message For example xxxxx010 xxxxx011 xxxxx012 and so on AK Note When reporting problems to Customer Support be sure to include the complete error message in your problem description xxxxx004 Command completed with error xxxxx005 Command completed with error xxxxx006 Command completed with error A request issued to a target device completed with indication that there is an error In most cases the error is recovered and normal operations continues xxxxx010 Error issuing command An error has occurred while the driver was setting up its internal data structures Try installing the most up to date version of the driver available from the Adaptec Web site xxxxx011 Error issuing command The requested command is not supported by this driver xxxxx012 Error issuing command xxxxxx99 Error issuing command The driver does not recognize the target device xxxxx021 Target device protocol error An unexpected event occurred during data transfer between the adapter and target device Normally this indicates a faulty or noncompliant target device xxxxx022 Adapter or target device protocol error The adapter or target device has broken the communication protocol A badly behaving device could cause this message to appear Normally this is not a serious problem If you get this message frequently over a short period of ti
81. n return to the previous menu at any time by pressing Esc To restore the original SCSISelect default values press F6 from the main SCSISelect screen SCSI Bus Interface Options m SCSI Controller ID Default 7 Sets the SCSI ID for the SCSI card The Adaptec SCSI Card 39320D is set at 7 which gives it the highest priority on the SCSI bus We recommend that you do not change this setting m SCSI Controller Parity Default Enabled SCSI cards perform parity checking to verify the accuracy of data transfer on the SCSI bus Most currently available SCSI devices support parity checking However if a device on the SCSI bus does not support parity checking disable this option This setting changes parity for the entire SCSI controller and the way it looks at each ID on that controller You cannot mix devices that do and do not support parity checking on the same SCSI bus SCSI Controller Termination Default Automatic Determines the termination setting for the SCSI card The default setting is Automatic which allows the SCSI card to adjust the termination as needed We recommend that you do not change this setting Boot Device Configuration Options BBS Systems Only Select Master SCSI Controller Enables the user to select the boot SCSI card The master SCSI card does not necessarily have to be the same as the boot SCSI card Configuring the Adaptec SCSI Card 39320D with SCSISelect Boot Device Configuration Non BBS Sy
82. n setting or you have a bad cable or cable connection Reattach devices one at a time until the problem is isolated remembering to follow the correct termination procedure for the SCSI bus For more information on termination see Terminating the SCSI Bus on page 1 6 What do do if am having a resources conflict Physically move the Adaptec SCSI card to another PCI slot It may be necessary to swap its position with a PCI card that is already in the system By doing this the order that the system finds the SCSI cards will be changed and the system can assign different resources to the SCSI cards What do I do when during boot the Adaptec SCSI Card 39320D banner comes up but the system hangs Go into SCSISelect and choose the settings for the device that are more appropriate for the device time All narrow devices should have the option for Initiate Wide set to No and the Maximum transfer rate should be set to the fastest that the device supports usually 20 MB sec check your device documentation for this information Setting the speed any faster for these devices will not improve performance of the device and can make the SCSI bus unstable This can also be caused by incorrect termination a resource conflict or a bad device or cable Troubleshooting in Windows Troubleshooting in Windows NT 4 0 Windows NT by default is not set up to detect cards automatically when they are added to a system Because of this it will be nece
83. n your computer is shut down See the documentation for your host adapter for more information Windows 2000 starts and functions properly in this configuration YX Note Windows 2000 Setup does not delete the device driver from your system disk it only updates Windows 2000 software configuration information so that the device driver is no longer loaded during system startup Installing Windows 2000 Swapping a Host Adapter Swapping a SCSI host adapter for another SCSI host adapter is similar to the procedure for adding a host adapter The important distinction is that you add the new SCSI adapter into the system first before removing the old adapter AK Note If you do not install the new host adapter first it may result in a Windows 2000 boot failure If the operating system fails to start remove the new host adapter and replace the original To swap adapters 1 Turn off your computer La Warning Turn power to the computer to the OFF position and disconnect the power cord 2 Discharge any static electricity build up before handling the SCSI adapter by touching a grounded metal object 3 Insert the new SCSI adapter into an available PCI slot leaving the existing SCSI card intact 4 Turn on your computer Windows 2000 should load up as normal and detect the new SCSI card Install the Windows 2000 driver if prompted to 5 Restart your computer if prompted to 6 Once the new SCSI adapter is funct
84. ng a CD ROM drive to install Windows 2000 from the bootable CD make sure Bootable CD support is enabled in either the system or SCSI BIOS Setup Utility If these options are not available boot from the Windows 2000 floppy disks You may see a message Press any key to boot from CD You have five seconds to press a key to boot off the CD Press F6 when this message is displayed Press F6 if you need to install a third party SCSI or RAID driver After a brief delay a message prompts you to install your driver Press S to specify a driver Insert the Ultra320 FMS driver floppy disk for Windows 2000 into drive A and press Enter You are presented with a selection of driver choices Select the Windows 2000 driver and press Enter If you have no other controllers to add press Enter to continue with the Windows 2000 installation Installing Windows 2000 Updating the Driver When Windows 2000 is Already Installed To update or install the driver if Windows 2000 is already installed 1 Start Windows 2000 Windows 2000 will automatically discover the new hardware and start the Found New Hardware Wizard to guide you through the driver installation At the Welcome to the Found New Hardware Wizard window click Next On the Install Hardware Device Drivers screen select Display a list of the known drivers for this device and click Next Select the Have Disk button When prompted insert the Windows 2000 floppy disk into
85. ng the Device Drivers for SuSE Linux 10 3 Troubleshooting in Windows Troubleshooting Checklist A 1 General Troubleshooting A 2 Troubleshooting in Windows NT 4 0 A 5 Common Error Messages A 5 Index vii Introduction In this Chapter Ultra320 SCSI on the Adaptec SCSI Card 39320D 1 1 Device Drivers 1 3 Operating Systems 1 3 System Requirements 1 4 Understanding SCSI iA SCSI IDs 1 5 Terminating the SCSI Bus 1 6 Ultra320 SCSI on the Adaptec SCSI Card 39320D The Adaptec SCSI Card 39320D enables you to connect up to 30 SCSI devices such as very large arrays of high performance hard disk drives external storage subsystems Ultra320 160 or Ultra2 hard disk drives scanners and CD ROM drives to any Intel based computer with 64 or 32 bit PCI PCI X expansion slots Ultra320 is an enhanced SCSI technology that transfers data at up to 320 MB sec Ultra320 SCSI allows cable length of up to 12 meters for optimal connectivity and flexibility 1 When only one Ultra320 Ultra160 or Ultra2 SCSI device is connected the cable length can be up to 25 meters 82 feet 1 1 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM The Adaptec SCSI Card 39320D has two independent SCSI channels each with a maximum throughput of 320 MB sec m SCSI Channel A marked CH A on the card has one internal connector and one external connector m SCSI Channel B marked CH B on the card has one external connector For the
86. nstalling Windows 2000 Error Messages Error messages generated by the Windows 2000 drivers can be viewed by opening the Windows 2000 Event Viewer error logs To view events generated by the driver 1 3 Double click the Event Viewer icon in the Administrative Tools program group Error messages generated by the driver show up as Event ID 11 Error messages generated by the SCSI port show up as Event ID 9 To view event details select System Log from the Event Viewer tree Double click the appropriate Windows 2000 driver event that has an Event ID of 11 There may be none or multiple driver events The top portion of the Event Detail dialog box displays information such as the time that the event was generated the computer on which the event occurred in case of remote monitoring and the description of the event The Data section of the Event Details dialog box displays the error messages generated Click the Words option In the Data section of the dialog box the entry in the second row and second column to the right of the 0010 entry lists the error message generated by the driver The common error messages for the driver are described in Driver Error Messages on page 4 12 YY Note The entry in the third row of the last column identifies the SCSI ID of the device originating the error 4 11 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Driver Error Messages The following error
87. on the Device key Select Add Value from the Edit menu In the Value Name edit box enter one of the valid parameter values Make sure to enter the appropriate data type for the value To enter additional values repeat Steps 8 and 9 amp Note Changes made with the Registry Editor do not take effect until you shut down and then restart your computer Installing Windows NT 4 0 Using Driver specific Parameters To use the Registry Editor to enter adpu320m sys driver specific parameters that affect the configuration information for Adaptec SCSI PCI device drivers follow the instructions below A list of valid parameters follows kK Note The following parameters are case sensitive and must be entered exactly as shown When entering multiple parameters each parameter must be separated by a space IINSTRUMENTATION enables recording of I O statistics and errors If this option is not specified instrumentation defaults to disabled The data type for this value is REG_SZ INSTR_ERRLOG_Z nnn sets the maximum number of error log entries if INSTRUMENTATION is enabled If a number is not specified the maximum number or error log entries defaults to 32 Valid values are 0 128 The data type for this value is REG_SZ IMAXTAGS nnn specifies the tagged command queue depth If a number is not specified the tagged queue depth defaults to 128 Valid values are 1 255 The data type for this value is REG_SZ HOTPLUG
88. on through a tool called the Registry Editor Caution Do not edit your Registry unless it is absolutely necessary If there is an error in your Registry your computer may become nonfunctional Using Windows 2000 SCSI Parameters Follow the instructions below to enter the registry values that affect how the Windows 2000 SCSI manager interprets the generic configuration information of SCSI device drivers Each driver has its own key reference in the Registry In this example the Ultra320 key is used adpu320 All SCSI host adapters supported by the modified key are affected by the values you enter here A list of valid values follows kK Note The following value keys are case sensitive and must be entered exactly as shown Installing Windows 2000 MaximumLogicalUnit This can limit the scan for connected devices on the SCSI bus Valid values are 0 to 32 If 1 is specified the Windows 2000 SCSI manager assumes that no SCSI targets support LUNs other than 0 Otherwise LUNs from 0 to 32 are scanned during system initialization The data type for this value is REG_DWORD MaximumSGList Specifies the maximum number of Scatter Gather elements Valid values are 2 255 The data type for this value is REG_DWORD To enter Windows 2000 parameters 1 2 3 Select Run from the Start button Type regedt 32 and press Enter Open the registry list to the following location HKEY_LOCAL_MACHINE System CurrentControlSet
89. operating system Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Installing a New Host Adapter after Windows XP is Already Installed To install a new host adapter if Windows XP is already installed 1 Start Windows XP Windows XP will automatically discover the new hardware and load the built in driver Let Windows XP complete the hardware detection and manually update the Adaptec Ultra160 driver afterward 2 Select the option Install from a list or specific location Advanced then select Next 3 When prompted insert the Ultra320 FMS driver floppy disk for Windows XP into your floppy disk drive Select the Include this location in the search option 4 Type the following and click Next a winxp If you are installing on an IA 64 class system type the following and click Next a winxp64 5 You may get a warning that a Digital Signature was not found Check Adaptec s Web site periodically for updated drivers with the Digital Signature Click Continue Anyway 6 After completing the installation select Finish 7 You may be prompted to restart the computer Select Yes 8 If you are installing a dual channel adapter the Found New Hardware Wizard will restart Select the Install the software automatically option and follow the instructions 9 You may be prompted to restart the computer Select Yes Installing Windows XP Using Advanced Configuration Parameters Advanced users may use software param
90. ossible that some drive letter assignments may change from the previous configuration Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Troubleshooting Problems and Solutions I made changes to the host adapter configuration and Windows NT 4 0 no longer boots The boot manager for Windows NT 4 0 contains recovery logic to allow you to return to the last known good configuration If you have changed your host adapter configuration and Windows NT 4 0 no longer boots 1 Undo any hardware changes you have made to the computer since it was last operational 2 Restart the computer Watch the display carefully during startup If the following message appears press the Spacebar and follow the instructions on screen to continue with the last known good configuration Press spacebar NOW to invoke the Last Known Good menu 3 Once your computer is operational again check all of the hardware and software configuration changes you want to make Look specifically for conflicts with parts of the existing system configuration that are not being changed The PCI SCSI controller is not detected during Windows NT 4 0 installation or am getting an Inaccessible Boot Device error message Try these workaround options Option 1 m Ifyou encounter the Inaccessible Boot Device error message a Restart your computer system to a DOS prompt after you receive this error and copy the current version of adpu320 sys into the C win_nt bt
91. ost adapter may not be properly installed or is defective Try resetting the adapter in the PCI slot or try installing it a different PCI slot xxxxx081 Adapter initialization failure xxxxxx8A Adapter initialization failure xxxxxx83 Adapter initialization failure An error has occurred while the driver was setting up its internal data structures Verify that your adapter is supported by this version of the driver xxxxx089 Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system Verify that your system has at least the minimum amount of memory required by your operating system xxxxx096 Adapter hardware initialization failure possible resource conflict The driver has attempted to initialize the adapter hardware but failed This might suggest that an adapter resource for example an IRQ conflicts with another board installed in your system 6 13 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM xxxxx097 Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system Verify that your system has at least the minimum amount of memory required by your operating system xxxxx0af Unable to de allocate memory that was allocated for a target device Normally this is not a serious problem unless you get this message frequently over a short period of time The memory can be reclaimed by
92. our system has at least the minimum amount of memory required by your operating system xxxxx096 Adapter hardware initialization failure possible resource conflict The driver has attempted to initialize the adapter hardware but failed This might suggest that the adapter resources for example IRQ conflict with the resources of another board installed in your system xxxxx099 Adapter software initialization failure xxxxx09a Adapter software initialization failure xxxxx09b Adapter software initialization failure An error has occurred initializing one of the driver s internal data structures for a device connected to the adapter This may result in problems accessing the device Try installing the most up to date version of the driver available from the Adaptec Web site 7 13 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM xxxxx0ab Driver already loaded for this host bus adapter The driver is already loaded for this adapter Verify that the correct adapter is specified in your command line or startup file xxxxx0ac Driver already loaded for all host bus adapters The driver is already loaded for all the supported adapters in this system xxxxx0a4 SCSI bus reset by third party hardware Hardware such as an array enclosure may have reset the SCSI bus This is a normal condition unless you receive additional errors xxxxx0a7 Unable to allocate memory xxxxx0a8 Unable to allocate memory This in
93. ox Leave the Class edit box blank To specify a certain host adapter append Device with the number of the host adapter For example type Device0 for the first host adapter Devicel for the second etc If you omit the host adapter number the configuration information applies to all Ultra320 host adapters 8 Click on the Device key 9 Select Add Value from the Edit menu and type DriverParameters in the Value Name edit box Enter REG_SZ as the data type and press Enter 10 A String Editor text box appears Enter valid parameters in the text box When entering multiple parameters each parameter must be separated by a space Note Changes made with the Registry Editor do not take effect until you restart your computer Removing a Host Adapter Removing a host adapter can be as simple as physically removing it from the slot when your computer is shut down See the documentation for your host adapter for more information Windows XP starts and functions properly in this configuration AA Note Windows XP Setup does not delete the device driver from your system disk it only updates Windows XP software configuration information so that the device driver is no longer loaded during system startup Installing Windows XP Swapping a Host Adapter Swapping a SCSI host adapter for another SCSI host adapter is similar to the procedure for adding a host adapter The important distinction is that you add the new SCSI host ad
94. possible values Loading the Driver at Server Bootup To automatically load the adpu320 ham at server bootup the startup ncf file usually located in your server s startup directory must contain a load command line that specifies the location of the driver and any appropriate command line options see Using the Load Command Line Options on page 7 6 For additional information on the startup ncf file refer to your NetWare documentation The correct syntax to load the driver is load pathname adpu320 ham options For example the command line to load the driver from the c nwserver directory with the verbose option on is load c nwserver adpu320 verbose y Command line options are not case sensitive Placing commas between command line options is optional See Using the Load Command Line Options on page 7 6 for possible values To modify the startup ncf file K Note You can also use your DOS text editor to modify the startup ncf file m Ifyou are using NetWare 4 2 type load install atthe NetWare prompt and press Enter m Ifyou are using NetWare 5 x or 6 0 type load nwconfig and press Enter 7 5 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Using the Load Command Line Options You can specify several command line options when the driver is loaded The available options are described in the table below This table describes command line options for the adpu320 ham driver for Ultra320 products
95. re using good quality SCSI cables xxxxx024 Data overrun or underrun The adapter was given more or less data than was expected xxxxx030 Target device busy The target device reports a Busy status Another program might already be using this device xxxxx031 Target device queue full The target device internal buffer is full xxxxx032 Target device busy The target device reports a Busy status Another program may already be using this device 8 11 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM xxxxx041 Command aborted xxxxx042 Command aborted xxxxx043 Command aborted xxxxx044 Command aborted xxxxx045 Command aborted An internal condition caused the driver to abort the command In most cases the command is retried and is recovered and normal operation continues xxxxx046 Target device did not respond to abort sequence The target device did not abort the command requested by the driver Some devices do not support the abort command properly Normally this indicates a faulty or noncompliant target device xxxxx047 Command aborted An internal condition caused the driver to abort the command In most cases the command is retried and is recovered and normal operation continues xxxxx048 Unable to abort command An error occurred while aborting a command Possibly the command has already completed and there is nothing to abort xxxxx049 Command abort in progress This indicates
96. resh Windows NT 4 0 Installation From Floppy Disk 1 Start your system with the Windows NT 4 0 Boot Disk in the floppy disk drive When prompted insert disk 2 in your floppy disk drive After a few moments you will see a blue screen To setup Windows NT 4 0 now press Enter Press S to skip auto detection of your SCSI host adapter Press S again to specify an additional device Press Enter to select Others insert the Ultra320 FMS driver floppy disk for Windows NT 4 0 into your floppy disk drive Using the arrow keys select the following driver and press Enter Adaptec Ultra320 Family PCI SCSI Controller WinNT4 0 Installing Windows NT 4 0 To add other host adapters press S and repeat from Step 5 for each additional adapter and insert the appropriate driver disk Press Enter to continue with the Windows NT 4 0 operating system setup Follow the instructions on screen and in the Windows NT 4 0 documentation to complete the installation Completing a Fresh Windows NT 4 0 Installation From CD 1 2 Insert the Windows NT 4 0 CD into the CD ROM drive Start your system Press the F6 key when you see the following message Setup is inspecting your computer s hardware configuration If you do not see this message your system may not be setup to boot from a CD You will need to install from floppy disks See Completing a Fresh Windows NT 4 0 Installation From Floppy Disk on page 5 2 When prompted press S to sp
97. ress Enter Select Return to driver list and press Enter To install additional adapters follow the procedures from Step 4 When complete select Continue to complete the installation Installing the Driver When NetWare is Already Installed To update or install the adpu320 ham driver when NetWare is already installed follow the instructions in this section The procedures are similar for all versions of NetWare Procedures that are specific to a NetWare version are noted when necessary 1 2 Make a backup copy of the old driver if it exists before installing the new driver Copy the adpu320 ham driver from the Ultra320 FMS driver floppy disk for NetWare into the server s startup directory for example c nwserver c server 40 on your hard disk This overwrites any existing version of the driver in the directory YX Note For NetWare 4 2 and 5 0 the file is in netware v42_50 For NetWare 5 1 and 6 0 the file is in netware v51_ 60 Installing Novell NetWare 3 If necessary modify the load command line in the startup ncf file so that the proper path to the driver and all appropriate command line options are specified See Loading the Driver at Server Bootup on page 7 5 The correct syntax to load the Ultra320 driver is load pathname adpu320 options Command line options are not case sensitive Placing commas between command line options is optional See Loading the Driver at Server Bootup on page 7 5 for
98. restart Otherwise your new settings take effect immediately 3 14 Configuring the Adaptec SCSI Card 39320D with SCSISelect Using SCSI Disk Utilities The disk utilities provide options for m Listing SCSI IDs and LUNs m Verifying or Formatting a disk Listing SCSI IDs and LUNs With SCSISelect you can list the SCSI IDs of devices attached to the SCSI card This enables you to quickly verify that no devices on the SCSI bus have duplicate IDs To view the SCSI IDs 1 Start SCSISelect See Starting SCSISelect on page 3 3 2 SCSISelect detects all Adaptec SCSI cards and displays the model number channel letter slot number and PCI address for each SCSI card and channel Select the SCSI card and channel that has the devices you want to list The Options menu appears 3 Select SCSI Disk Utilities SCSISelect scans the SCSI bus to determine the devices installed and displays a list of all SCSI IDs and the devices assigned to each ID Adaptec 4 SCSISelect TM Utility v4 00 0 ASC 39320D A at slot 6 00 0E 00 Select SCSI Disk and press lt Enter gt SCSI ID 0 Quantum Fireball_TM2110s SCSI ID 1 No device SCSI ID 2 No device SCSI ID 3 No device SCSI ID 4 No device SCSI ID 5 No device SCSI ID 6 No device SCSI ID 7 Adaptec 39320D SCSI ID 8 Seagate ST19171W SCSI ID 9 No device SCSI ID 10 No device SCSI ID 11 No device SCSI ID 12 No device SCSI ID 13 No device SCSI ID 14 No devic
99. restarting the computer xxxxx0ce Scatter Gather limit exceeded An I O request packet from the system contained a Scatter Gather element list that contained more elements than are supported by the miniport Scatter Gather is a list of data segments that define the entire data transfer Scatter Gather is a means to improve total data throughput This error might be caused by a component external to the miniport driver such as the operating system or an ASPI application xxxxxd4 Adapter hardware failure adapter reset The host adapter hardware failed and the miniport driver has to reset the hardware xxxxx0d6 Internal driver error An error has occurred while the driver was setting up its internal data structures Try installing the most up to date version of the driver available from the Adaptec Web site 6 14 Installing Novell NetWare In this Chapter Installing the Driver When Installing NetWare re Installing the Driver When NetWare is Already Installed 7 4 Loading the Driver at Server Bootup 7 5 Using the Load Command Line Options 7 6 Using NetWare and the Host Adapter 7 8 Troubleshooting 7 12 This chapter explains how to install the Adaptec Ultra320 driver adpu320 ham for Novell NetWare NetWare 4 2 5 0 5 1 and 6 0 If you are performing a first time NetWare installation see Installing the Driver When Installing NetWare on page 7 2 If NetWare is already installed in your system see Installing the Driver
100. river from the list and click OK You must restart your computer for the changes to take affect Click Yes to restart your computer Click No to return to the SCSI Adapters window Installing Windows NT 4 0 Using Advanced Configuration Parameters Advanced users may use software parameters to alter the configuration of the Windows NT 4 0 device drivers supplied by Adaptec All Windows NT 4 0 configuration information is stored in a data structure called the Registry You can edit this information through a tool called the Registry Editor Caution Do not edit your Registry unless it is absolutely necessary If there is an error in your Registry your computer may become nonfunctional Using Windows NT 4 0 SCSI Parameters Follow the instructions below to enter the registry values that affect how the Windows NT 4 0 SCSI manager interprets the generic configuration information of SCSI device drivers All SCSI host adapters installed in your system are affected by the values you enter here A list of valid values follows YX Note The following value keys are case sensitive and must be entered exactly as shown m DisableSynchronousTransfers A nonzero value indicates that the SCSI host adapter is not to initiate synchronous negotiations but it may still accept negotiations initiated by a SCSI target The data type for this value is REG_SZ m MaximumLogicalUnit This can limit the scan for connected devices on the SCS
101. rror messages generated by the SCSI port show up as Event ID 9 5 14 Installing Windows NT 4 0 2 To view event details select System from the Log menu Double click the adpu320m sys driver event that has an Event ID of 11 There may be none or multiple driver events The top portion of the Event Detail dialog box displays information such as the time that the event was generated the computer on which the event occurred in case of remote monitoring and the description of the event The Data section of the Event Details dialog box displays the error messages generated 3 Click the words radio button In the Data section of the dialog box the entry in the second row and second column to the right of the 0010 entry lists the error message generated by the driver The common error messages for the driver are described in the Error Messages below 4 Note The entry in the third row of the last column identifies the SCSI ID of the device originating the error adpu320 sys Error Messages The following error messages are listed sequentially according to the last three digits of the error message For example xxxxx010 xxxxx011 xxxxx012 and so on AA Note When reporting problems to Customer Support be sure to include the complete error message in your problem description xxxxx004 Command completed with error xxxxx005 Command completed with error xxxxx006 Command completed with error A request is
102. s XP installation see Installing the Driver When Installing Windows XP on page 6 2 If Windows XP is already installed in your system see Installing a New Host Adapter after Windows XP is Already Installed on page 6 4 6 1 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Installing the Driver When Installing Windows XP The adpu320 sys driver is not embedded on the Windows XP intallation CD and must be added during Windows XP installation Installing Windows XP 32 bit 1 Start your system with the Windows XP CD in the CD ROM drive AK Note When using a CD ROM drive to install Windows XP from the bootable CD make sure Bootable CD support is enabled in either the system or SCSI BIOS Setup Utility If these options are not available boot from the Windows XP floppy disks You may see a message Press any key to boot from CD You have five seconds to press a key to boot off the CD Press F6 when this message is displayed Press F6 if you need to install a third party SCSI or RAID driver After a brief delay a message prompts you to install your driver Press S to specify a driver When prompted insert the Ultra320 FMS driver floppy disk for Windows XP into drive A and continue You are presented with a selection of driver choices Select Adaptec Ultra320 SCSI Cards WinXP 1A32 and press Enter If you have no other controllers to add press Enter to continue with the Windows XP installation
103. specify a certain host adapter append Device with the number of the host adapter For example type Device0 for the first host adapter Device1 for the second etc If you omit the host adapter number the configuration information applies to all Ultra320 host adapters 8 Click on the Device key 9 Select Add Value from the Edit menu and type DriverParameters inthe Value Name edit box Enter REG_SZ as the data type and press Enter 10 A String Editor text box appears Enter valid parameters in the text box When entering multiple parameters each parameter must be separated by a space amp Note Changes made with the Registry Editor do not take effect until you restart your computer 4 7 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Installing a New Host Adapter after Windows 2000 Is Already Installed To install a new host adapter after Windows 2000 is already installed 1 2 3 5 Make sure your system is shut down and the power is off Install the new host adapter Start Windows 2000 When the hardware wizard detects the card click Yes to continue the installation Select the Have Disk button When prompted insert the Ultra320 FMS driver floppy disk for Windows 2000 into the floppy disk drive enter the following path then click OK a win2000 The driver is now installed Removing a Host Adapter Removing a host adapter can be as simple as physically removing it from the slot whe
104. ssary to add the driver manually In order to add or remove a SCSI driver controller in Windows NT you must be logged on as the Administrator What if can t load the driver If the driver is failing to load then be sure you are using the latest version available from the Adaptec Web site at www adaptec com If you are using the latest version of the driver and are still having difficulties then see General Troubleshooting on page A 2 Common Error Messages Here is what you should do if the following messages appear on the screen at bootup Device connected but not ready The host computer received no answer when it requested data from an installed SCSI device 1 RunScCsSlISelect and set the Send Start Unit Command to Yes for the particular SCSI device ID See Starting SCSISelect on page 3 3 2 Ensure that the device is set to spin up when the power is switched on The spin up option is typically set by a jumper See the documentation for the device Start unit request failed This message can appear if the option to send Start Unit Command is set to Yes and device is not a disk drive If this is the case then change the setting to No in SCSISelect for the device The SCSI card BIOS was unable to send a Start Unit Command to one of the installed SCSI devices Run SCSIJSelect and disable the Send Start Unit Command for the device Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Time out f
105. stems Only Select Master SCSI Controller Default A First Specifies which of the two SCSI channels the boot device is connected to if the computer boots from a SCSI device If you change this setting the change automatically applies to both SCSI channels Boot SCSI ID Default 0 Specifies the SCSI ID of your boot device We recommend that you do not change the default setting If you change this setting the change automatically applies to both SCSI channels Boot LUN Number Default 0 Specifies which LUN Logical Unit Number to boot from on your boot device This setting is not valid unless Multiple LUN Support is enabled see Advanced Configuration Options on page 3 7 If you change this setting the change automatically applies to both SCSI channels SCSI Device Configuration Options SCSI Device Configuration options can be set individually for each connected SCSI device X Note To configure settings for a SCSI device you must know its SCSI ID see Using SCSI Disk Utilities on page 3 15 Sync Transfer Rate Default 320 Determines the maximum synchronous data transfer rate that the SCSI card supports We recommend that you leave the maximum default value of 320 MB sec Packetized Default Yes Packetized protocol is required to operate at 320 MB sec When enabled this option is available if it is implemented in the device drivers However this option is not supported by the BIOS QAS Defau
106. sued to a target device completed with indication that there is an error In most cases the error is recovered and normal operations continues 5 15 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM xxxxx010 Error issuing command An error has occurred while the driver was setting up its internal data structures xxxxx011 Error issuing command The requested command is not supported by this driver xxxxx012 Error issuing command xxxxxx99 Error issuing command The driver does not recognize the target device xxxxx021 Target device protocol error An unexpected event occurred during data transfer between the adapter and target device Normally this indicates a faulty or noncompliant target device xxxxx022 Adapter or target device protocol error The adapter or target device has broken the communication protocol A badly behaving device could cause this message to appear Normally this is not a serious problem If you get this message frequently over a short period of time it could indicate that the device or system is malfunctioning Unplug or turn off unused devices to see if the problem persists xxxxx023 Target device parity error The driver has detected a parity error by the target device xxxxx024 Data overrun or underrun The adapter was given more or less data than the expected amount of data xxxxx031 Target device queue full The target device internal buffer is full xxxxx032 Target
107. t failed This might suggest that an adapter resource for example an IRQ conflicts with another board installed in your system 4 13 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM xxxxx097 Unable to allocate memory This indicates that there may be a problem with the amount of memory installed in your system Verify that your system has at least the minimum amount of memory required by your operating system xxxxx0af Unable to de allocate memory that was allocated for a target device Normally this is not a serious problem unless you get this message frequently over a short period of time The memory can be reclaimed by rebooting the system xxxxx0ce Scatter Gather limit exceeded An I O request packet from the system contained a Scatter Gather element list that contained more elements than are supported by the miniport Scatter Gather is a list of data segments that define the entire data transfer Scatter Gather is a means to improve total data throughput This error might be caused by a component external to the miniport driver such as the operating system or an ASPI application xxxxxd4 Adapter hardware failure adapter reset The host adapter hardware failed and the miniport driver has to reset the hardware xxxxx0d6 Internal driver error An error has occurred while the driver was setting up its internal data structures Try installing the most up to date version of the driver available from
108. t Detail dialog box displays information such as the time that the event was generated the computer on which the event occurred in case of remote monitoring and the description of the event The Data section of the Event Details dialog box displays the error messages generated Click the Words option In the Data section of the dialog box the entry in the second row and second column to the right of the 0010 entry lists the error message generated by the driver The common error messages for the driver are described in Driver Error Messages on page 6 12 Q lt Note The entry in the third row of the last column identifies the SCSI ID of the device originating the error Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Driver Error Messages The following error messages are listed sequentially according to the last three digits of the error message For example xxxxx010 xxxxx011 xxxxx012 and so on AK Note When reporting problems to Customer Support be sure to include the complete error message in your problem description xxxxx004 Command completed with error xxxxx005 Command completed with error xxxxx006 Command completed with error A request issued to a target device completed with indication that there is an error In most cases the error is recovered and normal operations continues xxxxx010 Error issuing command An error has occurred while the driver was setting up
109. t the device driver is no longer loaded during system startup 5 10 Installing Windows NT 4 0 Swapping a Host Adapter Swapping an Ultra320 Family host adapter for a non Ultra320 host adapter is similar to the procedure for adding a host adapter The important distinction is that you make all software configuration changes while Windows NT 4 0 is running and before you make the hardware changes amp Note If you do not install the driver that comes with the new host adapter it may result in a Windows NT 4 0 boot failure To swap adapters 1 Install the driver for the Ultra320 Family host adapter by following the steps in Installing the Driver When Windows NT 4 0 is Already Installed on page 5 4 It is not essential to remove the device driver for the host adapter you are replacing Windows NT 4 0 dynamically detects the absence or presence of host adapter hardware and no problems should arise if you leave the existing device driver installed You may remove the device driver later after you have successfully restarted Windows NT 4 0 However if you leave the driver installed the system alerts you with an error message of the extra device driver every time you start your computer See Removing a Host Adapter on page 5 9 Once the new device driver is installed shut down Windows NT 4 0 and replace the existing host adapter with the Ultra320 Family host adapter Restart your computer and Windows NT 4 0 It is p
110. t the removable media device The following drive status items appear Menu Choice Default Value 1 Volume Segments On Drive select for list 2 Read After Write Verify Hardware Level 3 Drive Light Status Not Supported 4 Driver Operating Status Active 5 Removable Drive Mount Status Mounted 6 Removable Drive Lock Status Not Locked 1 Valid for both removable and nonremovable types of SCSI disk drives 2 Valid for removable media only 7 8 Installing Novell NetWare Mount Status Mounting causes a drive to come online as a NetWare storage device Dismounted drives are inactive and cannot be accessed Before you eject your current media you should first Dismount it menu choice 5 When the media status is Dismounted you can eject the media However NetWare does not allow you to dismount it if the media is locked To insert your new media wait for the drive to spin up and then select the Drive Mount option Lock Status If your removable media device supports the Lock Unlock feature you can lock the media menu choice 6 The media must be in the Not Locked state before you can eject it If the media is Locked it cannot be ejected when you press the Eject button Using the NetWare Tape Backup Included with Novell NetWare is a server based tape backup utility called sbackup nlm This utility allows you to backup server disk drives to a server tape drive The utility supports Adaptec host adapters
111. the Kernel Backs up the old UnixWare Open Unix kernel and any other important files 2 Load the Package Uses pkgadd to load the Ultra320 driver package by typing pkgadd d dev rdsk f03ht 3 Rebuild the UnixWare Open Unix Kernel Rebuilds the kernel with the new driver by typing etc conf bin idbuild B 8 3 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM 4 Boot the New Kernel Restarts the computer with the new kernel amp Note Remember that UnixWare Open Unix commands are case sensitive Enter the commands exactly as shown Back Up the Kernel If you have not already done so back up all important files on the computer See your UnixWare Open Unix documentation for proper UnixWare Open Unix file system backup procedures 1 Loginas root at the UnixWare Open Unix system prompt 2 To back up the old UnixWare Open Unix kernel type the following and press Enter cp stand unix stand unix work Load the Package To load the driver 1 At the system prompt type the following and press Enter pkgadd d diskettel Follow the instructions on screen to insert the IHV HBA disk or Ultra320 FMS driver disk for UnixWare Open Unix into the boot floppy disk drive 2 Select the adpu320 package from the on screen menu and press Enter The package is loaded into your UnixWare Open Unix operating system 3 When the package has loaded you may be prompted to install the disk again Do not reinsert the
112. the floppy disk drive enter the following path then click OK a win2000 Select the Adaptec Ultra320 driver from the list then click Next Click Next again to confirm the installation of the driver You may get a warning that a Digital Signature was not found Check Adaptec s Web site periodically for updated drivers with the Digital Signature Click Yes When the dirver is copied to your hard dive click Finish You may be required to restart your computer amp Note Because your Adaptec SCSI Card 39320D is a dual channel adapter be sure to update both references in the Device Manager before restarting your computer 4 3 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM Upgrading a Windows NT 4 0 Installation to Windows 2000 1 With your operating system started insert your Windows 2000 CD and choose to upgrade your system Your system restarts 2 The Windows 2000 Setup program starts Press F6 when this message is displayed Press F6 if you need to install a third party SCSI or RAID driver 3 Follow the directions from Installing the Driver When Installing Windows 2000 on page 4 2 Using Advanced Configuration Parameters Advanced users may use software parameters to alter the configuration of the Windows 2000 device drivers supplied by Adaptec All Windows 2000 configuration information is stored in a data structure supplied by Windows 2000 called the Registry You can edit this informati
113. through the motherboard CMOS BIOS setup utility For example if you are not using the onboard COM Serial port on your motherboard you can usually disable this chipset and free up the IRQ it is currently being assigned What if have devices that are showing up at the wrong speed usually slower when the BIOS scans the SCSI bus during boot m Make sure you are using the terminated cable supplied with your Adaptec kit m Do not mix Ultra320 160 devices and any other speed devices on the same SCSI cable All Ultra320 160 devices need to be on a single cable Adding a slower device will slow down all the devices on the same cable m Besure you have the connection firmly seated A bad connection on a disk drive or other devices can cause problems talking to that device as the maximum speed m Try to route the cable inside the system as smoothly as possible Avoid bending flexing or stretching the cable inside your system m If you are not booting from the SCSI card your boot hard disk drive is not attached to the card then the BIOS on the card should be disabled Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM m Ifthe card driver will not load and you do not have your boot hard disk drive attached to the card try removing all the cables and devices from the card then starting up If this is successful and the driver loads then you may have a problem with a device setting conflicting SCSI ID numbers or Terminatio
114. to Enabled the BIOS resets the SCSI bus at POST time and then waits two seconds before scanning the bus for SCSI devices If this option is disabled the SCSI card BIOS does not issue a SCSI reset and there is no two second delay m Display lt Ctrl gt lt A gt Messages during BIOS Initialization Default Enabled When set to Enabled the SCSI card BIOS displays the Press lt Ctrl gt lt A gt for SCSISelect TM Utility message on your screen during system bootup If this setting is disabled you can still invoke the SCSISelect Utility by pressing lt Ctrl gt lt A gt after the SCSI card BIOS banner appears If you change this setting the change automatically applies to both SCSI channels m Extended INT 13 Translation for DOS Drives gt 1 GByte Default Enabled When set to Enabled provides an extended translation scheme for SCSI hard disks with capacities greater than 1 GB This setting is necessary only for current versions of MS DOS it is not required for other operating systems such as NetWare or UNIX Caution Changing the translation scheme destroys all data on the drive Be sure to back up your disk drives before changing the translation scheme 3 7 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM When partitioning a disk larger than 1 GB use the MS DOS Screen Message utility as you normally would Because the cylinder size increases to 8 MB under extended translation the partition size you
115. ts The boot manager for Windows XP contains recovery logic to allow you to return to the last known good configuration If you have changed your host adapter configuration and Windows XP no longer starts 1 Undo any hardware changes you have made to the computer since it was last operational 2 Restart the computer Watch the display carefully during startup When you see the following message at the bottom of the screen press F8 Starting Windows This opens the Windows XP Advanced Options menu Select Last Known Good Configuration then select a boot profile 3 Once your computer is operational again check all of the hardware and software configuration changes you want to make Look specifically for conflicts with parts of the existing system configuration that are not being changed 6 10 Installing Windows XP Error Messages Error messages generated by the Windows XP drivers can be viewed by opening the Windows XP Event Viewer error logs To view events generated by the driver 1 Double click the Event Viewer icon in the Administrative Tools program group Error messages generated by the driver show up as Event ID 11 Error messages generated by the SCSI port show up as Event ID 9 To view event details select System Log from the Event Viewer tree Double click the appropriate Windows XP driver event that has an Event ID of 11 There may be none or multiple driver events The top portion of the Even
116. ve Restart the computer make sure there are no floppy disks or CDs in the computer 5 13 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM 6 At the DOS prompt do a change directory to 1386 7 Once you are in the 1386 directory type WinNT B This should begin a floppy less installation of Windows NT 4 0 The installation process should be able to find the SCSI controller since the OEMSETUP INF and drivers are current for your SCSI card The system is hanging and can t copy files All of Intel s Pentium Processors require adequate heat sinks and ventilation If the processor is running excessively hot this can cause problems when installing Windows NT 4 0 such as hanging or not being able to copy files Make sure you have an adequately sized heat sink and good ventilation If you re overclocking your processor then set it back to the manufacturers default clock speed can t install from the CD If Windows NT 4 0 is being installed from a CD then you need to make sure the CD is functioning properly If you suspect a problem with the CD then try following the steps in Option 3 Error Messages Error messages generated by the adpu320m sys driver can be viewed by opening the Windows NT 4 0 Event Viewer error logs To view events generated by the driver 1 Double click the Event Viewer icon in the Administrative Tools program group Error messages generated by the driver show up as Event ID 11 E
117. ver was setting up its internal data structures Try installing the most up to date version of the driver available from the Adaptec Web site xxxxx015 Error issuing command An error has occurred with the driver Try installing the most up to date version of the driver available from the Adaptec Web site 8 10 Installing UnixWare and Open Unix xxxxx020 Adapter or target device not responding or not connected The target device did not respond to the adapter If the device is present refer to your host adapter s user s guide for troubleshooting information If the device is no longer connected to the system ignore this error xxxxx021 Target device protocol error An unexpected event occurred during data transfer between the adapter and target device Normally this indicates a faulty or noncompliant target device xxxxx022 Adapter or target device protocol error The adapter or target device has broken the communication protocol A badly behaving device could cause this message to appear Normally this is not a serious problem If you get this message frequently over a short period of time it could indicate that the device or system is malfunctioning Unplug or turn off unused devices to see if the problem persists xxxxx023 Target device parity error The driver has detected a parity error by the target device Try decreasing the transfer rate or disable the Ultra SCSI speed in SCSISelect Also make sure you a
118. x_tag 7 11 mount status 7 9 multiple host adapters 8 7 Index 1 Adaptec SCSI Card 39320D User s Guide for Floppy Disks OEM N NetWare adpt160m ham 1 3 adpu320 ham 7 1 7 2 7 3 7 4 7 7 7 12 backup 7 9 CD ROM support 7 10 command line options 7 5 7 6 error messages 7 12 installing the driver 7 2 to 7 5 Load command 7 5 7 7 load command options 7 6 max_tags 7 11 monitor nilm 7 8 optimizing performance 7 11 removable media 7 8 server bootup 7 5 troubleshooting 7 12 tsa nlm 7 9 using a CD ROM 7 10 O Open Unix booting 8 5 command syntax 8 4 driver installation 8 2 to 8 6 kernel 8 5 8 6 multiple host adapters 8 7 pkgadd 8 4 troubleshooting 8 9 to 8 13 tunable parameters 8 7 operating systems supported 1 3 optimizing performance 7 11 P Packetized option 3 5 parameters Open Unix 8 7 UnixWare 8 7 Windows NT 4 6 5 5 5 6 5 7 6 7 pkgadd 8 4 Index 2 pkginfo 8 5 POST 3 8 Q QAS option 3 5 R Red Hat Linux installing the driver 10 1 Registry Editor 4 4 4 7 5 5 6 5 6 6 6 8 removable disk drives 3 8 removable media 7 8 S Scatter Gather 4 5 5 5 6 5 element 4 14 6 14 Screen Message utility 3 8 SCSI channels 1 2 combining SCSI and non SCSI devices 2 3 devices 1 5 understanding 1 4 SCSI bus terminating 1 6 SCSI cards installing multiple 2 4 SCSI device configuration options 3 5 SCSI device changing the configuration of 3 14 SCSI devices connecting
119. xample load adpu320 lun_enable FF The lun_enable switch is needed for adpu320 ham Type the following line at the prompt scan all luns Enter the following line at the prompt then note the number and name of the CD cd device list Enter the number or volume name of the CD at the command line cd mount x name Edit the startup ncf file to include the load commands in Step 1 and 2 above if auto mounting devices 7 10 Installing Novell NetWare 6 Edit the driver load command in the startup ncf file to include the slot number for example load c server 312 adpu320 slot 2 NetWare 5 x and 6 0 To use a CD with NetWare 5 x and 6 0 follow these instructions 1 Load adpu320 ham by entering the following line load pathname adpu320 2 The scsicd cdm driver will auto load if the device s are detected Z Note For multiple LUN CDs enable multiple LUN scanning with the lun_enable switch for example load adpu320 lun_enable FF The lun_enable switch is needed for adpu320 ham Type the following line at the prompt scan all luns 3 Type the following line at the prompt load CDROM NLM Optimizing Performance The Adaptec Ultra320 SCSI Bus Master firmware increases the SCSI performance of the Adaptec Ultra320 host adapters under multitasking environments The firmware uses a paging mechanism to handle up to 255 simultaneous SCSI commands The sequencer can simultaneously manage up to 128 tagged or 1

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