LaCie Slim DVD±RW
Contents
1. 6 Contacting Customer Support Before You Contact Technical Support 1 Read the manuals and review section 5 Troubleshooting 2 Try to isolate the problem If possible make the drive the only external device on the CPU and make sure that all of the cables are correctly and securely attached If you have asked yourself all of the pertinent questions in the trou bleshooting checklist and you still can t get your LaCie drive to work properly contact us at www lacie com Before contacting us make sure that you are in front of your computer and that you have the following information on hand Information Where to Find Information LaCie Slim DVD RW serial number Located on a sticker at the back of drive or on the original packaging Macintosh PC model Mac users Click on the Apple icon in the menu bar and select About This Mac Operating system version Windows users Right click My Computer and select Properties gt General Processor speed Computer memory The brands and models of other internal and external Mac users Click on the Apple icon in the finder bar and select About This peripherals installed on your computer Mac Select More Info The Apple System Profiler will launch and will list your internal and external peripherals Windows users Right click My Computer and select Properties gt Hard ware LaCie Slim DVD RW Desicn Sam HECHT User Manual 6 1 LaCie Technical Support Contacts LaCie Asia C2. SAM HECHT User Manual 3 3 Ejecting Discs Mac Users 1 Drag the DVD CD icon on the desktop to the Trash Fig 09 2 The disc tray will open 3 Remove the disc Push the Open Close button on the drive to close the disc tray Windows Users 1 Press the Open Close button on the front of the drive 2 Remove the disc 3 Push the Open Close button on the drive to close the disc tray CAUTION Do not attempt to open the drive s disc tray or remove the disc while the unit is in use and being accessed by the computer You may injure yourself and or damage the drive and or your com puter system Do not transport the drive with the disc tray open or with a DVD or CD disc inside Doing so may damage the drive and or data stored on the disc and will void your warranty 3 4 Emergency Disc Ejection In the event that a DVD or CD cannot be ejected with the Open Close button and software is not controlling the drive use the emer gency eject operation to open the disc tray 1 Switch off the drive and unplug the interface cable 2 Insert a small metal poker such as an unbent paper clip into the emergency eject hole see Fig 10 until the poker presses against the manual eject mechanism You will feel the mecha nism eject the disc tray Only use this method if the Open Close button is not working CAUTION Make sure the drive is off and the power unplugged before attempting the emergency ejection procedure
3. RAM or be tween storage devices During data transfers it s best to wait before launching other applications on the same USB port Anomalies may arise with USB controllers that do not conform to OHCI Open Host Controller Interface standards LaCie cannot ensure proper opera tion when using interface controllers that are not OHCI compliant If you encounter a problem with an unsupported peripheral connec tors such as a time lag hanging proceed as follows 1 Make sure that the USB cable is connected tightly and securely on both ends of the cable from the drive to the computer If you are using a USB cable other than the one supplied with your LaCie drive check that it is Hi Speed USB 2 0 certified 2 Check that the power supply and ground connection are seated properly 3 Disconnect your computer s USB cable Wait 30 seconds Re connect TECHNICAL NOTE Controller This is a component or an elec tronic card referred to in this case as a controller card that en ables a computer to communicate with or manage certain peripher als An external controller is an expansion card which fills one of the free slots i e PCI or PCMCIA inside your PC and which enables a peripheral i e DVD RW drive Hard Drive scanner or printer to be connected to the computer If your computer is not equipped with a USB controller card you can purchase an external controller through LaCie Contact your LaCie reseller or LaCi
4. Using Your LaCie Slim DVD RW page 13 Fig 09 Fig 10 LaCie Slim DVD RW Desicn Sam HECHT Helpful Technical Information User Manual page 14 4 Helpful Technical Information 4 1 DVD and CD Software All supported operating systems see 1 1 Minimum System Require ments include basic DVD and CD reading and writing functions However if you require more features for your DVD and CD writing LaCie recommends Nero Roxio or Cyberlink IMPORTANT INFO LaCie cannot guarantee that all third party software will work with the LaCie Slim DVD RW 4 2 File System Formats When writing DVD R RW and CD R RW discs you will have the option to assign the disc a particular file format the way in which a computer names and organizes files for storage and to manage data exchange LaCie recommends using one of three primary file system formats when using the Slim DVD RW Universal Disk Format UDF ISO 9660 Mac OS Extended also known as HFS Hybrid discs amp PC UDF This specification developed by Optical Storage Technolo gies Association is the predominant file system that allows compat ibility across various Bluray DVD and CD applications hardware platforms and computer operating systems ISO 9660 This is the standard file system which allows media to be read on a Mac PC or other major computer platform Published by the International Organization of Standardization
5. and CD Formats for information the disc you have inserted about the different formats supported by your drive Is the disc damaged Carefully inspect the disc Look to see if there are highly visible scratches to the recording surface the bright shiny reflective side of the disc If in doubt try another disc Has the recording software been in Double check the installation of your recording software and re stalled correctly install the software if necessary Review the recording software s troubleshooting and help sections for more information about the recording software Are you receiving buffer underrun er For the best recordings follow these tips to avoid buffer underrun rors has something interrupted the interruptions stream of data to the recorder Quit all other running software programs before starting to record De activate File Sharing if it is running f you are making a direct recording such as a copy from a CD or a DVD make sure that the speed of the drive playing the CD or DVD is fast enough to provide a sufficient data stream to the LaCie drive When making copies it is recom mended that you transfer the material to be copied to your hard drive and then make the recording from the data on the hard drive Reduce the write speed of the LaCie drive using the appropri ate menu in the recording software LaCie Slim DVD RW Desicn Sam HECHT User Manual 5 2 Windows Users Problem Q
6. computer meet the minimum system require ments for use with this drive Is the drive receiving enough power through your computer s USB bus Did you follow the correct installation steps Is there an icon on your desktop Are both ends of the USB cable securely attached Is there a conflict with other device drivers or extensions Did you attach the primary USB 2 0 A plug Troubleshooting page 18 Solution See section 1 1 Minimum System Requirements The Slim DVD RW may not be receiving sufficient power through your computer s USB bus Please try attaching the additional USB 2 0 A connector see 2 1 Connecting the USB 2 0 Y Cable or an optional external power supply not included Review the installation steps in 2 Connecting Your LaCie Slim DVD RW Look for an icon on your desktop that represents disc you have inserted If the disc does not appear follow the rest of the Trouble shooting tips to isolate the problem Disconnect the USB cable wait 10 seconds and then recon nect Ensure that USB connectors are properly aligned USB cables can only be inserted one way Make sure that they are cor rectly oriented Check that the USB connectors are straight and fully seated in the USB ports Only use certified USB cables such as the cables provided with your LaCie drive If you have followed all of these steps and the drive is still not recognized shut down your computer wait 3 to
7. hard drive or some other form of removable storage media LaCie offers a complete line of CD and DVD drives If you would like more information on back up please refer to our website IMPORTANT INFO 1GB 1 000 000 000 bytes 1TB 1 000 000 000 000 bytes Once format ted the actual available storage capacity varies depending on operating environ ment typically 5 1096 less LaCie Slim DVD RW Desicn Sam HECHT User Manual 1 Introduction Congratulations on the purchase of your new LaCie Slim DVD RW Light and compact the Slim DVD RW is ideal for your DVD and CD burning needs on your desk or on the go Further the Slim DVD RW can read and write to all the popular formats such as DVD RDL DVD RW CD R and CD RW Double Layer DVD Recording Double Layer DL discs are compatible with most consumer set top DVD players and computer DVD ROM drives enabling you to burn DVDs that can play back in your living room On DVD RDL disc you ll be able to store up to four hours of MPEG 2 video sixteen hours of VHS quality video or increase the video bit rate for higher quality movies And with 8 5GB of storage space a single DL disc they re ideal for archiving and backup applications At home or on the road you have the right tool to backup your important files create high quality DVDs or watch a favorite film on your computer Quick Links Click a topic Connecting Your LaCie Slim DVD R
8. if not installed and used in accordance with the instructions may cause harmful interfer ence to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful in terference to radio or television reception which can be determined by turning the equipment off and on the user is encour aged to correct the interference by one of the following measures Reorient or relocate the receiving antennas Increase the separation between the equipment and the receiver Connect the equipment into an out let on a circuit different from that to which the receiver is connected Consult the reseller or an experi enced radio TV technician for help Shielded cables and cards must be used for this equipment to comply with the relevant FCC regulations This device complies with Part 15 of the FCC rules Operation is subject to the fol lowing two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Manufacturer s C Declaration for CE Certification We hereby certify that this device is in compliance with both the EMC Directive 89 336 EEC and the Low Voltage Direc tive 73 23 EEC issued by the Commis sion of the European Community Compliance with these directives implies conformity to the followin
9. of data that a disc can hold they represent the total amount in terms of gigabytes GB or a billion bytes 1000 x 1000 x 1000 bytes This number though is not the way in which a computer addresses the data to a computer the value is binary and larger than a billion bytes 1 073 741 824 1024 x 1024 x 1024 bytes 4 5 USB Questions amp Answers What Are the Benefits of the USB Interfaces Cross platform All recent Macs and PCs include USB 2 0 ports Hot Swappable No need to shut down or restart your com puter when adding or removing a USB device Plug it in and its ready Automatic configuration Once your device is connected your computer recognizes the device and configures the software Windows XP Windows Vista and Windows 7 Daisy Chaining USB 2 0 ports on your computer support up to 127 peripherals using hubs Easy Installation One standardized port and plug combina tion makes it simple to connect Will Hi Speed USB 2 0 Devices Work on USB 1 1 Hubs and Vice Versa You can use your Hi Speed USB 2 0 devices with USB 1 1 hubs but the peripherals will be limited to USB 1 1 performance levels For more information about the USB interface please visit the LaCie website www lacie com technologies Helpful Technical Information page 16 4 6 Data Transfers Data transfers are the flow of data that accomplishes a task usu ally related to moving data from storage to computer
10. or similar object and push to eject the tray if the load eject button does not work In normal operation the eject button should always be used to unload the tray If you must use the emergency eject hole make sure the drive s power is turned Fig 01 off and wait until disc rotation has stopped Rear View 1 Power Supply Connection This is where you plug in the op tional AC adapter See section 2 Connecting Your LaCie Slim DVD RW for more information 2 Hi Speed USB 2 0 Port This is where you plug in the USB 2 0 Y cable supplied with the drive See section 2 Connecting Your LaCie Slim DVD RW for more information IMPORTANT INFO You may attach an optional external power supply not included to the power supply connector Fig 02 LaCie Slim DVD RW Desicn Sam HECHT User Manual 1 4 Cables and Connections 1 4 1 Hi Speed USB 2 0 USB is a serial input output technology for connecting peripheral devices to a computer or to each other Hi Speed USB 2 0 pro vides the necessary bandwidth and data transfer rates to support high speed devices such as hard drives CD DVD drives and digital cameras USB 2 0 Y Cable Your LaCie drive is shipped with a Hi Speed USB 2 0 Y cable to ensure maximum data transfer performance when connected to a Hi Speed USB 2 0 port The Y cable has a secondary USB 2 0 A plug to provide additional power to the LaCie Slim DVD RW Please see Fig 03 USB 2 0 Y Cable Ends
11. purchased in cludes a laser diode device which clas sifies it as a Laser Class product This laser is not dangerous for the user under normal operating conditions However we strongly advise you not to place any reflective objects in the disc loading sys tem due to the risk of exposure to laser emissions that may be reflected by such objects Always follow the basic precau tions listed below to use your LaCie drive safely and correctly Respecting these guidelines will help to avoid the possibility of personal injury to yourself or others as well as to prevent damage to your device and other computer equipment These in clude but are not limited to the following precautions Foreword page 3 Health amp Safety Precautions Read this User Manual carefully and follow the correct procedure when setting up the device Do not look inside or place your hand over the open media tray Never look directly or indirectly with a mirror at the laser diode even when the device is not in operation If you expose your eyes to the laser inside you drive you risk damage or loss of your vision or other injury Do not open your drive or attempt to disassemble or modify it Never inset any metallic object into the drive to avoid any risk of electri cal shock fire short circuiting or dangerous emissions Your drive contains no user serviceable parts If it appears to be malfunctioning have it inspected by qualifie
12. software OR Select the disc on the desktop and select Get Info from the File menu If the disc appears empty but the problem persists try using another piece of media Check section 1 5 Supported DVD and CD Formats for information about the different formats supported by your drive Carefully inspect the disc Look to see if there are highly visible scratches to the recording surface the bright shiny reflective side of the disc If in doubt try another disc Double check the installation of your recording software and re install the software if necessary Review the recording software s troubleshooting and help sections for more information about the recording software For the best recordings follow these tips to avoid buffer underrun interruptions Quit all other running software programs before starting to record De activate File Sharing if it is active f you are making a direct recording such as a copy from a CD or a DVD make sure that the speed of the drive playing the CD or DVD is fast enough to provide a sufficient data stream to the LaCie drive When making copies it is recom mended that you transfer the material to be copied to your hard drive and then make the recording from the data on the hard drive Reduce the write speed of the LaCie drive using the appropri ate menu in the recording software LaCie Slim DVD RW Desicn Sam HECHT Contacting Customer Support User Manual page 23
13. to become acquainted with the USB 2 0 Y cable 1 The primary USB 2 0 A plug that connects a device to a com puter For most computers attaching this primary A plug will provide ample signal and power for the LaCie Slim DVD RW This USB 2 0 A plug carries the data signal to and from your device 2 In the event that the device does not receive enough power via the primary USB 2 0 A plug you may connect this secondary USB 2 0 A plug into a second USB 2 0 port on your computer Please note the sticker with the lightning bolt to indicate that this plug is only meant for additional power and does not carry the data signal to and from your device 3 Mini USB 2 0 plug for a device such as the LaCie Slim DVD RW USB Icons These icons will help you easily identify the USB interfaces They ap pear on USB cables and next to the USB port connectors on certain computers Foreword page 9 Fig 03 USB 2 0 Y Cable Ends CERTIFIED Fig 04 USB 2 0 logo CERTIFIED Fig 05 USB 1 0 logo LaCie Slim DVD RW Desicn Sam HECHT User Manual 1 5 Supported DVD and CD Formats Format Type of Disc Write Capacity Speed DVD DVD R DL 8 5GB DVD R 8x 4 7GB DVD RW 8x 4 7GB DVD RW 6x 4 7GB DVD ROM 4 7 8 5 Single and dual layer DVD RAM 5x 4 7 8 5GB CD CD R 24x 700MB CD RW 24x 650MB CD ROM 1 5 1 DVD and CD Media Format Definitions DVD RW Discs Best suited for backing up and archiving digi
14. warrants your drive against any defect in material and work manship under normal use for the period designated on your war ranty certificate In the event this product is found to be defective within the warranty period LaCie will at its option repair or replace the defective drive This warranty is void if The drive was operated stored in abnormal use or mainte nance conditions The drive is repaired modified or altered unless such repair modification or alteration is expressly authorized in writing by LaCie The drive was subjected to abuse neglect lightning strike electrical fault improper packaging or accident The drive was installed improperly The serial number of the drive is defaced or missing The broken part is a replacement part such as a pickup tray etc The tamper seal on the drive casing is broken LaCie and its suppliers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result As a precaution it is recommended that the CD R RW DVD R RW and DVD R RW media be tested after they have been written to Under no circumstances do LaCie or its suppliers guarantee the reli ability of the DVD or CD media used in this drive LaCie will not under any circumstances be liable for direct special or consequential damages such as but not limited to damage or loss of property or equipment loss of profits or revenues cost of repla
15. 5 minutes restart your computer and try again Contact LaCie Customer Support for assistance See 6 1 LaCie Technical Support Contacts The USB 2 0 Y cable that is shipped with the device has two USB 2 0 A plugs the primary without the lightning bolt sticker and the secondary with the lightning bolt sticker For most computers attaching the primary plug will allow for sufficient power and carry the data signal The secondary plug does not carry a data signal as it is only meant to provide additional power when necessary LaCie Slim DVD RW Desicn SAM HECHT User Manual Problem Question Are there other USB devices con nected to the same port or hub The drive is not running noticeably faster when connected via Hi Speed USB 2 0 Is the drive connected to a USB hub Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or operating system support Hi Speed USB 2 02 The drive is working Is the drive connected directly to the slowly host computer The drive s media tray will Have you tried dragging the disc s not open icon to the Trash Has a software program locked the eject function Troubleshooting page 19 Solution Disconnect any other USB devices and see if the drive s perfor mance improves A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 speeds if it is connected to a Hi Speed USB 2 0 port or hub Make sure your USB hub supports Hi Sp
16. CD DVD correctly Question Are there other USB devices con nected to the same port or hub Is the drive connected to a USB hub2 Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or operating system support Hi Speed USB 2 02 Is the drive connected directly to the host computer Is the disc full Does the drive support the format of the disc you have inserted Is the disc damaged Has the recording software been installed correctly Are you receiving buffer underrun errors has something interrupted the stream of data to the recorder Troubleshooting page 22 Solution Disconnect any other USB devices and see if the drive s perfor mance improves A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 speeds if it is connected to a Hi Speed USB 2 0 port or hub Make sure your USB hub supports Hi Speed USB 2 0 Make sure that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt uninstall the drivers and re install them See 1 1 Minimum System Requirements and 4 6 Data Transfers for more information Make sure that your drive is connected directly to the computer see 2 Connecting Your LaCie Slim DVD RW for more information For best performance connect devices directly to the computer For more information see 4 6 Data Transfers To verify the contents of the disc Use your recording
17. LaCie Slim DVD RW Desicn Sam HECHT Table of Contents User Manual page 1 Table of Contents 1 5 1515 Minimum System REQUIREMENTS E ie dee 6 BOX COME tte eee ette DEP Prada Eee pereat exo item 7 1 37 Viewsoft the DrVesssssto avrete n OEA NEEE obe E ROEE 8 1 4 Cablesand Connections ie p ee met p a se EAT s pet E E gae e Sex ES 9 1 4 1 USB 2 0 teo 9 1 5 Supported DVD and CD Formats cede te rote aen entre ine Ee pe tad Ee ri Rd et Pa eed 10 1 5 1 DVD and Media Format Definitions recette e rr eerta cre ee i et s 10 2 Connecting Your LaCie Slim 11 2 1 Connecting the USB 2 0 Y Cable saec aere tede a 11 3 Using Your LaCie Slim DVD XRW eeeee eene eene eene enne nennt nene nt ee essent e nennen 12 3l Inserting Discs 12 3 25 ACCESSING DISCS E E E E E EE 12 N A EEE OE ENEN OEREO EEE EE inaa eaae 13 3 4 Emergency Disc Ejections ke pag acted peque qe usan un cte eue E oE E coded euin 13 4 Helpful Technical Information eene nennen nennen estne e
18. W Using Your LaCie Slim DVD RW Troubleshooting Foreword page 5 LaCie Slim DVD RW Desicn Sam HECHT User Manual 1 1 Minimum System Requirements Windows Users USB 2 0 port Windows XP Windows Vista or Windows 7 Pentium IV 2 0 GHz processor or higher 256MB Mac Users USB 2 0 port Mac OS X 10 4 x or higher Power PC G5 or later Mac Intel processor 256MB RAM Linux Users USB2 0 Linux based system 256MB RAM Foreword page 6 LaCie Slim DVD RW Desicn Sam HECHT Foreword User Manual page 7 1 2 Box Content 1 LaCie Slim DVD RW 2 USB 2 0 Y cable 3 Quick Install Guide 4 CD User Manual IMPORTANT INFO Please save your packaging In the event that the drive should need to be repaired or serviced it must be returned in its original packaging LaCie Slim DVD RW LaCie Slim DVD RW Desicn SAM HECHT Foreword M User Manual page 8 1 3 Views of the Drive Front View 1 Disc Tray Open the tray by pressing the load eject button then place a DVD or CD into the tray with the label facing up Close the tray by pushing the load eject button or pushing the front part of the tray This drive has not been designed to ac cept media with cartridges 2 Drive Activity LED 3 Load Ejeci Button Push this button to open the media tray 4 Emergency Eject Hole Insert a straightened paper clip
19. ater control of the recording process than Packet Writing PW or TAO and more disc space can be utilized because there is no need for gaps between tracks Incremental Recording IR A writing process that is similar to the Session at Once SAO CDR writing method files may be added directly to the DVD R disc one recording at a time instead of record ing the files to a hard drive before writing the disc The minimum recorded size though must be at least 32KB even if the file to be recorded is smaller than that and capacities and write speeds are decreased due to the overhead of combined lead in out areas and data Also the disc must be finalized before it may be played back by a drive other than the drive recording the disc Multi Border Recording MBR A writing process that is very similar to IR MBR allows you to make an IR disc and then play the disc back on a device that recognizes this type of recording method MBR creates a very short boundary zone around a recording ses sion so a compatible player or DVD ROM drive does not attempt to play beyond the border of the recorded area instead allowing the unfinished disc to be read by a player that supports this recording method Restricted Overwriting RO With this method if a disc has already been written to new data segments can be randomly inserted any where within the recorded boundary New data however can only be added to an area of the disc that has already b
20. cement goods or expense or inconvenience caused by service interruptions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data Un der no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive Warranty Information page 25 To obtain warranty service call LaCie Technical Support You may be asked to furnish proof of purchase to confirm that the drive is still under warranty All drives returned to LaCie must be securely packaged in their origi nal box and shipped with postage prepaid IMPORTANT INFO Register online for free technical support www lacie com register
21. d LaCie service staff Never expose your device to rain or use it near water or in damp or wet conditions Never place containers on it containing liquids that may spill into its openings Doing so in creases the risk of electrical shock short circuiting fire or personal in jury Make sure that the computer and drive are electrically grounded If the devices are not grounded there is an increased risk of electrical shock General Use Precautions Do not expose the drive to tempera tures outside the range of 5 C to 40 C 41 F to 104 F during op eration Doing so may damage the drive or disfigure its casing Avoid placing your drive near a source of heat or exposing it to sunlight even through a window Inversely plac ing your drive in an environment that is too cold or humid may dam age the unit Do not block the ventilation out lets on the rear of the drive These help to keep your drive cool during operation Blocking the ventilation outlets may cause damage to your drive and cause an increased risk of short circuiting or fire Always unplug the drive if there is a risk of lightning or if it will not be used for an extended period of time Otherwise there is an increased risk of electrical shock short circuiting or fire Do not place heavy objects on top of the drive or use excessive force on its buttons connectors and tray Always place your drive in a hori zontal position be
22. e Technical Sup port section 6 Contacting Customer Support for more information LaCie Slim DVD RW Sam HECHT Troubleshooting User Manual page 17 5 Troubleshooting In the event that your LaCie Slim DVD RW is not working correctly please refer to the following checklist to determine the source of the problem If you have gone through all of the points on the checklist and your drive is still not working correctly please check the FAQs that are regularly published on our Web site www lacie com One of these FAQs may provide an answer to your specific question You can also visit the downloads page where the most recent software updates will be available If you need further assistance please contact your LaCie reseller or LaCie Technical Support see section 6 Contacting Customer Sup port for details Manual Updates LaCie is constantly striving to give you the most up to date com prehensive User s Manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new device If your manual does not reflect the configurations of the product that you purchased please check our Web site for the most current version available LaCie Slim DVD RW Desicn Sam HECHT User Manual 5 1 Mac Users Problem Question The drive is not recognized Does your computer s configuration by the
23. eed USB 2 0 Make sure that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt uninstall the drivers and re install them See 1 1 Minimum System Requirements and 4 6 Data Transfers for more information Make sure that your drive is connected directly to the computer see 2 Connecting Your LaCie Slim DVD RW for more information For best performance connect devices directly to the computer For more information see 4 6 Data Transfers Drag the disc icon onto the Trash icon The disc should then eject automatically If this does not work try using the eject function of the software program that you are using To check disconnect the interface cable then reconnect and push the Open Close button If the disc still will not eject see section 3 4 Emergency Disc Ejection for more information on how to eject your media LaCie Slim DVD RW Sam HECHT Troubleshooting User Manual page 20 Problem Question Solution The drive s media tray Is the disc full To verify the contents of the disc automatically ejects a disc wem you iy umen on Use your recording software OR it or the drive is not writ Select the disc on the desktop and select Get Info from the ing to CD DVD correctly File menu If the disc appears empty but the problem persists try using another piece of media Does the drive support the format of Check section 1 5 Supported DVD
24. een recorded over and from the point where the last session was stopped Packet Writing PW A drag and drop writing process that is very useful for data backup Buffer underrun is impossible in this mode because the data is written in packets of a few KBs Packet Writing is a CPU intensive process because it constantly checks the avail able space on the disc Buffer Underrun The recording of a disc is a system intensive ap plication and the rewritable drive needs a constant stream of data A buffer underrun occurs when the stream of data to the rewritable drive is not fast enough to keep the rewritable drive s buffer full causing an error in the recording process If this problem occurs often turn down the recording speed CD DVD Helpful Technical Information page 15 DAO SAO IR MBR RO PW v v LaCie Slim DVD RW Desicn SAM HECHT User Manual 4 4 About DVD CD Available Capacity There are important factors to consider when recording video au dio or data to CD or DVD discs The DVD media specification pro vides for two physical sizes 4 7 12cm and 3 1 8cm both are 47 1 2cm thick DVD discs are single sided and can have one SL or two DL layers of data The amount of data or video that a disc can hold are dependent upon factors such as the amount of audio and the degree of com pression of the data video or audio When media companies reference the amount
25. fore using it This LaCie drive has not been designed to be used in an upright position This may result in damage to the device or data loss Always remove the disc from the disc tray before transporting your drive Otherwise written data may be destroyed or the drive s internal components may be damaged Never use excessive force on the disc loading system discs should be inserted effortlessly into your drive If you detect a problem consult the Troubleshooting section and con tact your after sales department Protect your drive from excessive exposure to dust during use or stor age Dust can build up inside the device increasing the risk of dam age or malfunction Never use benzene paint thin ners detergent or other chemical products to clean the outside of the drive Such products will disfigure and discolor the front panel and casing Instead use a soft dry cloth to wipe the device LaCie Slim DVD RW Desicn Sam HECHT Foreword User Manual page 4 IMPORTANT INFO Any loss corrup tion or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your data LaCie highly rec ommends that you keep TWO copies of your data one copy on your external hard drive for instance and a second copy ei ther on your internal hard drive another external
26. g European Norms Class B EN60950 EN55022 EN50082 1 EN61000 3 2 With reference to the following conditions 73 23 EEC Low Voltage Directive 89 336 EEC EMC Directive Class Laser product This equipment is certified to comply with DHHS Rule 21 CFR Chapter subchapter J in effect as of the date of manufacture This equipment is classified as a Class Laser product and no hazardous laser ra diation is emitted outside the drive LaCie Slim DVD RW Desicn Sam HECHT User Manual This symbol on the product or on ifs packaging indicates that this product must not be ENENENE disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and electronic equip ment The separate collection and recy cling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product CAUTION Modifications not authorized by the manufacturer may void the user s authority to operate this device Health Safety amp General Use Precautions The drive you have just
27. ner en 14 4 1 DYD and CD Sofware speen perciperet arera ERE E E iR porco ea ie KE ERARE 14 4 2 File Systemi Fonna Sessor n e tee gk educa ceu de dest E E pede AE A EE 14 4 3 DYDE RW Writing Methods sete atero emat p epe n a N REEE ae EN EUR en E ur p C sula 15 4 4 About DVD CD Available Capacity sns e pea suse epu unes a dat 16 4 5 USB Questions amp Answers 16 2 5 a na ende o epe O A E exi dem DAN RUANT 16 5 Troubleshooting 1e III URL ea 17 Sly Mac Users IM mm 18 5 2 Windows EE N bens robe been aae meee 21 6 Contacting Customer Support 23 6 1 LaCie Technical Support Gontaels pag EE suae YEA E xe dro npud 24 7 Warranty Information 25 LaCie Slim DVD RW Desicn SAM HECHT User Manual Copyrights Copyright 2009 LaCie All rights re served No part of this publication may be reproduced stored in a retrieval sys tem or transmitted in any form or by any means electronic mechanical photo copying recording or otherwise without the prior written consent of LaCie Trademarks Apple Mac and Macintosh are registered trademarks of Apple Inc Microsoft Win dows Windows XP Windows Vista and Windows 7 are registered t
28. ontact us at http www lacie com asia contact LaCie Belgium Contact us at http www lacie com be contact Francais LaCie Denmark Contact us at http www lacie com dk contact LaCie France Contact us at http www lacie com fr contact LaCie Italy Contact us at http www lacie com it contact LaCie Netherlands Contact us at http www lacie com nl contact LaCie Spain Contact us at http www lacie com es contact LaCie Switzerland Contact us at http www lacie com chfr contact Francais LaCie Ireland Contact us at http www lacie com ie contact LaCie International Contact us at http www lacie com intl contact Contacting Customer Support page 24 LaCie Australia Contact us at http www lacie com au contact LaCie Canada Contact us at http www lacie com caen contact English LaCie Finland Contact us at http www lacie com fi contact LaCie Germany Contact us at http www lacie com de contact Japan ELECOM CO LTD Contact us at http www lacie com ip LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contact us at http www lacie com se contact LaCie United Kingdom Contact us at http www lacie com uk contact LaCie USA Contact us at http www lacie com contact LaCie Slim DVD RW Desicn SAM HECHT User Manual 7 Warranty Information LaCie
29. or for signal and power and the secondary A nector for additional power if necessary The difference is clearly marked by a lightning bolt sticker on the secondary power only connector You must connect the primary connector in order to send and receive data See 1 4 Cables and Connections 2 Attach the other end mini USB of the USB 2 0 Y cable to your LaCie Slim DVD RW See Fig 06 3 Your drive should now be ready for use To verify that your drive is correctly installed and communicating with your computer follow these steps Mac Users In the Apple menu choose About This Mac then More Info This will open the Apple System Profiler Your drive should be listed under the Hardware category Windows Users Right click your My Computer folder and select Properties General Your drive should be listed 4 If your Slim DVD RW does not appear to be receiving ade quate power attach the secondary USB 2 0 A plug with the lightning sticker to an available USB 2 0 port on your com puter See Fig 07 TECHNICAL NOTE Your drive must be connected to a USB 2 0 port Performance is not guaranteed with USB 1 1 See section 1 4 Cables and Connections TECHNICAL NOTE For more information on USB connections see sections 1 4 Cables and Connections and 4 5 USB Questions amp Answers IMPORTANT INFO The LaCie Slim DVD RW includes a power supply connection see 1 3 Views of the Drive that will accep
30. rademarks of Microsoft Corporation All trademarks mentioned in this manual are the property of their respective owners Changes The material in this document is for in formation only and is subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes Canada Compliance Statement This Class A digital apparatus meets all requirements of the Canadian Interfer ence Causing Equipment Regulations Foreword page 2 Federal Communications Commission Radio Frequency Interference Statement FCC Lacie Slim DVD RW WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and
31. t an external power supply not included LaCie Slim DVD RW Desicn Sam HECHT Using Your LaCie Slim DVD RW User Manual page 12 3 Using Your LaCie Slim DVD RW 3 1 Inserting Discs To insert a disc 1 Push the Open Close button on your LaCie Slim DVD RW 2 When the disc tray opens put the DVD or CD media into the tray with the label side facing up Make sure the DVD or CD is correctly placed in the center of the disc tray 3 Push the Open Close button to close it Fig 08 Do not attempt to force the door open you will damage the drive The power must be on in order to open the drive The drive must be on a flat surface to work correctly To close the disc tray Press the Open Close button Fig 08 Pushing the media tray closed is not recommended 3 2 Accessing Discs Mac Users The DVD or CD volume will appear as an icon on the desktop Click on the icon to access the contents of the DVD or CD Windows Users The DVD or CD volume will appear in your My Computer folder Windows XP users or the Computer folder Windows Vista and Windows 7 users Click on the icon to access the contents of the disc CAUTION Do not force the disc tray open or closed as you will damage the drive Also always remove discs before transporting the drive and never move the drive while it is in operation IMPORTANT INFO This drive is not compatible with cartridges LaCie Slim DVD RW Desicn
32. t with 8 5GB of capacity versus 4 7GB for DVD R discs Larger disk capacity makes it possible to increase the video bit rate for higher quality DVD videos DVD RAM Best suited for camcorders and set top boxes as well as many other situations where rewriting data is important Considered a very reliable format thanks to its built in error control and defect management system CD R Discs Best suited for recording audio CDs and storing files such as photos or important documents Files can not be deleted from CD R discs and you cannot write over existing files on a CD R disc CD RW Discs Best suited for exchanging files up to 650MB Discs can be reformatted up to 1 000 times and files can written over Most CD ROM drives and audio CD players cannot read CD RW discs TECHNICAL NOTE For Best Recording Results Close all other open programs and disconnect from the in ternet Copy data to your hard drive first Check media speed rating Use media that is free of scratches and fingerprints LaCie Slim DVD RW Desicn Sam HECHT Getting Connected User Manual page 11 2 Connecting Your LaCie Slim DVD RW 2 1 Connecting the USB 2 0 Y Cable 4 1 Connect the Y cable s primary Hi Speed USB 2 0 A connector 1 4 Cables and Connections to an available USB 2 0 port on your computer IMPORTANT INFO The Y cable has two USB 2 0 connectors the primary connect
33. tal content These discs are functionally similar to CD RW and DVD RW discs but record in the same way as DVD R Using Direct Overwrite DOW recording this type of disc allows new data to be written directly over existing data in a single pass DVD RW Discs Best suited for backing up and archiving digital content These discs serve the same general purpose as CD RW me dia but with 4 7GB of space versus 650MB Discs can be written and erased up to 1 000 times DVD R Discs Best suited for recording DVD videos storing multiple photo albums and data storage under 4 7GB Just as CD R discs DVD R is write once but with 4 7GB of capacity versus 7OOMB for CD R discs DVD R supports lossless linking and the combination of Constant Angular Velocity CAV and Constant Linear Velocity CLV recording DVD R Discs Best suited for recording DVD videos storing multiple photo albums and data storage under 4 7GB These discs are also functionally similar to CD R media and Foreword page 10 have the same capacity as DVD R discs There are two types of DVD R discs DVD R General which is intended for home applications and DVD R Authoring which is intended for professional DVD Video development applica tions DVD RDL or DVD RDL Double Layer Discs Ideal for recording high quality DVD videos backing up and archiving large data DVDs These discs follow the DVD recording techniques bu
34. this standard defines a file system for DVD ROM and CDs It supports Micro soft Windows Mac OS and operating systems that follow the Unix specification but doesn t support custom features of Mac file sys tems such as long file names or icon options Microsoft created an extension to the formot called Joliet which allows for Unicode file character names and file names up to 64 characters in length twice as many as the ISO 9660 Level 2 and 3 specifications Mac OS Extended Also known as HFS this is the file system used by Macintosh This is the preferred file format If you will be using your disc only with the Mac OS Hybrid discs Mac amp PC Mac users can also choose to create hybrid discs which contain two partitions one to be viewed by Mac users one by Windows users Certain software such as Toast Tita nium offers this file system for formatting your disc LaCie Slim DVD RW Desicn SAM HECHT User Manual 4 3 DVD RW Writing Methods Disc at Once DAO A DVD writing process in which the entire DVD is recorded in one session and data cannot be added after the recording is finished This differs somewhat from the CD R DAO method because the lead in area data area and lead out area are all written sequentially Session at Once SAO A writing process which is similar to DAO where information is written in a session but allowing for record further recording at a later time This mode provides for gre
35. uestion The drive is not recognized Does your computer s configuration by the computer meet the minimum system require ments for use with this drive Is the drive receiving enough power through your computer s USB bus Did you follow the correct installation steps Is there an icon for the drive in My Computer Are both ends of the USB cable securely attached Is there a conflict with other device drivers or extensions Did you attach the primary USB 2 0 A plug Troubleshooting page 21 Solution See section 1 1 Minimum System Requirements The Slim DVD RW may not be receiving sufficient power through your computer s USB bus Please try attaching the additional USB 2 0 A connector see 2 1 Connecting the USB 2 0 Y Cable or an optional external power supply not included Review the installation steps in 2 Connecting Your LaCie Slim DVD RW Go into My Computer and look for an icon and drive letter as signed to the LaCie drive If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem Disconnect the USB cable wait 10 seconds and then recon nect Ensure that USB connectors are properly aligned USB cables can only be inserted one way Make sure that they are cor rectly oriented Check that the USB connectors are straight and fully seated in the USB ports Only use certified USB cables such as the cables provided with your LaCie drive If
36. you have followed all of these steps and the drive is still not recognized shut down your computer wait 3 to 5 minutes restart your computer and try again Contact LaCie Customer Support for assistance See 6 1 LaCie Technical Support Contacts Go to Start gt Control Panel gt Performance and Maintenance gt System gt Hardware tab gt Device Manager button gt USB Controller Click on the sign next to the controller icon and you should see your device listed If you still can t see your device recheck the cables and try the other troubleshooting tips listed here The USB 2 0 Y cable that is shipped with the device has two USB 2 0 A plugs the primary without the lightning bolt sticker and the secondary with the lightning bolt sticker For most computers attaching the primary plug will allow for sufficient power and carry the data signal The secondary plug does not carry a data signal as it is only meant to provide additional power when necessary continued on the next page gt gt LaCie Slim DVD RW Desicn Sam HECHT User Manual Problem The drive is not running noticeably faster when connected via Hi Speed USB 2 0 The drive is working slowly The drive s media tray automatically ejects a disc when you try to record on it or the drive is not writ ing to CD DVD correctly The drive s media tray automatically ejects a disc when you try to record on it or the drive is not writ ing to
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