LaCie Box
Contents
1. LaCie Box DESIGN BY NEIL POULTON Setting Up the LaCie Box User Manual page 12 2 3 Disconnecting Your Hard Drive External USB devices feature plug amp play connectivity which means that your drive can be connected and disconnected while the computer is running To prevent failures however it is im ia 16 PM portant to follow these steps when disconnecting your hard drive ora 2 3 1 Windows Users From the System Tray located in the lower right hand side of your screen click the Eject icon a small green arrow over a hardware image Fig 09 Windows Users A message will appear listing the devices the Eject icon controls it should say Safely remove Click on the drive you wish to disconnect This message will appear Safe to Remove Hardware or simi lar It is now safe to disconnect the device 2 3 2 Mac Users Fig 10 Mac Users Drag the hard drive icon to the trash Fig 10 Mac Users The icon pictured below is a generic USB device icon Your drive may be represented by an icon that looks like the drive itself When the icon disappears from the desktop the drive can be disconnected LaCie Box DESIGN BY NEIL POULTON User Manual Formatting page 13 3 Optional Formatting amp Partitioning If your needs change when using the LaCie Box you can reformat your SATA 3 5 hard drive to optimize it for use with Windows or Mac or for cross platform use For exampl2. File System Formats There are three different file system format categories NTFS FAT 32 MS DOS and Mac OS Extended HFS See the table be low for more information Use NTES if you will be using the drive only with Windows 2000 Windows XP Windows Vista or Windows 7 pertor mance will generally be greater when compared to FAT 32 This tile system is compatible in read only mode with Mac OS 10 3 and higher Use HFS if you will be using the drive on Macs only performance will generally be greater when compared to FAT 32 This file system is NOT compatible with Windows OS Use FAT 32 MS DOS if you will be using your drive with both Windows and Mac 10 3 or sharing the drive between Windows 2000 and Windows XP Windows Vista or Windows 7 Maxi mum single file size is 4GB LaCie Box DESIGN BY NEIL POULTON User Manual 3 1 Windows Users The process of formatting a drive on a computer running Win dows 2000 Windows XP or Windows Vista consists of two steps 1 installing a signature on the drive and 2 formatting the drive These steps will erase anything that is on the disk CAUTION Following these steps will erase everything from the LaCie Box lt is very important to back up all information that you want to protect or continue to use before performing these steps 1 Connect the drive to the computer via the interface port 2 Right click My Computer and select Manage 3
3. From the Computer Management window select Disk Management located below the Storage group See Fig 11 4 If the Initialize and Convert Disk Wizard window appears click Cancel 5 Windows will list the Hard Disks that are installed on the sys tem Locate the SATA disk housed within the LaCie Box Right click the icon and select Initialize 6 In the box to the right that says Unallocated right click and select New Partition 7 On the first page of the New Partition Wizard click Next See Fig 12 continued on next page gt gt D Com piter Management Formatting page 14 By Ge Action ew Window leb ala x Conpuber Minga Loc al G irten Took L Evert Vw ied Fokdert Local Lars and Groupes 2 Fig 12 GE B Xx 3 are SA rra Type re Stas pity Freee Space 4 Free Faut Tolerance Cverhesd _ ce Petkim Basic NTFS Beatie Spsbem 1 6208 M450A 77 Na Fi EJLGCC E Paitin Desi FATIZ Pear 153 25 IDG Ws hia F tisk Burritt MEA Onin tisk 1 LACIE E 153 79 GR 153 79 QL NATI Ordre Healy eens Eres ft Pia Meech I Fi partir Welcome to the New Partition Wizard This wizard helps you create a partition on a basic disk A basic disk is a physical disk that contains primary partitions extended partitions and logical drives You can Use any version of Windows or MS DOS to gain access to partitions on basic dis
4. Use only the power supply shipped with the device Do not place objects on top of the LaCie Box or use excessive force on it Never use excessive force on your LaCie Box If you detect a problem see the Troubleshooting section in this manual CAUTION A shielded type power cord is required in order to meet FCC emission limits and also to prevent interference to the nearby radio and television reception It is essential that only the supplied power cord be used LaCie Box DESIGN BY NEIL POULTON User Manual Operating Environment Temperatures Do not expose the LaCie Box to temperatures outside the range of 5 C to 30 C 41 F to 86 F The LaCie Box has been designed to dissipate heat effectively lt is nonetheless important to allow 5 cm of clearance for airflow on all sides of the enclosure to prevent overheating See Fig 01 IMPORTANT INFO Any loss corruption or destruction of data while using a SATA 3 5 hard drive housed within the LaCie Box is the sole responsibility of the user and under no circumstances will LaCie be held liable for the recovery or restoration of this data To help prevent the loss of your stored files LaCie highly recom mends that you keep TWO copies of your data one copy on your external hard disk for instance and a second copy either on your internal hard disk another external hard disk or some other form of removable storage media LaCie offers a complete line of CD and DVD driv
5. the drivers and re install them Also make sure that you are connect ed directly to a Hi Speed USB 2 0 port on your computer See sections 1 1 Minimum System Requirements and 4 1 Optimizing Data Transfers for more information LaCie Box DESIGN BY NEIL POULTON User Manual Troubleshooting page 20 5 2 Troubleshooting Windows Users Problem The drive is not recognized by the computer Question Has the drive been formatted Does your computer s operating system support the file system Is there an icon for the drive in My Computer Does your computer s configura tion meet the minimum system re quirements for use with this drive Is the drive s power supply con nected Did you follow the correct installa tion steps for the specific interface and operating system Are both ends of the USB cables firmly attached Is there a conflict with other device drivers or extensions Did you correctly install the 3 5 SATA disk Answer Make sure that the drive has been formatted properly Please see sec tion 3 Optional Formatting amp Partitioning Check your computer s documentation and see section 3 Optional Formatting amp Partitioning the LaCie Box Go into My Computer and look for an icon and drive letter as signed to the drive If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem Go into My Computer and look for an icon and drive letter as
6. SATA 3 5 hard disk drives No other drive save for a SATA 3 5 hard disk drive is compatible with the LaCie Box Please note that due to the numerous manu facturers of SATA 3 5 hard disk drives LaCie cannot guarantee that every model will work with the LaCie Box LaCie Box DESIGN BY NEIL POULTON User Manual This symbol on the product or on its packaging indi cates that this product must wu not be disposed of with your other household waste In stead it is your responsibility to dispose of your waste equipment by handing it over to a designed collection point for the recycling of waste electrical and elec tronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is re cycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Health and Safety Precautions Only qualified persons are autho rized to carry out maintenance on this device Read this User Manual carefully and follow the correct procedure when setting up the device Never insert any metallic object into the drive to avoid any risk of electrical shock fire short circuit ing or dangerous emissions It it appears to be m
7. Speed USB 2 0 port Otherwise the Hi Speed USB 2 0 device will operate at the slower USB transfer rates For more information please see section 4 1 Optimizing Data Transfers Check to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt un install the drivers and re install them Also make sure that you are connect ed directly to a Hi Speed USB 2 0 port on your computer See sections 1 1 Minimum System Requirements and 4 1 Optimizing Data Transfers for more information LaCie Box DESIGN BY NEIL POULTON Contacting Customer Support User Manual page 22 6 Contacting Customer Support Before You Contact Technical Support 1 Read the manuals 2 Try to isolate the problem If possible make the drive the only external device on the CPU and make sure that all of the cables are cor rectly and firmly attached If you have asked yourself all of the pertinent questions in the troubleshooting checklist and you still can t get your drive to work properly contact us at www lacie com Before contacting us make sure that you are in front of your computer and that you have the following information on hand Information Where to Find Information 1 LaCie hard drive serial number Located on a sticker at the back of drive or on the original packaging 3 Macintosh PC model Mac users Click on the Apple icon in the menu bar and select About 4 Operating system vers
8. disk drives No other drive save for a SATA 3 5 hard disk drive is compatible with the LaCie Box Please note that due to the numerous manufacturers of SATA 3 5 hard disk drives LaCie cannot guarantee that every model will work with the LaCie Box CAUTION If you are replacing a drive take care to make cer tain that it has cooled before touching it CAUTION Please do not depress push or disrupt the tront LED circuit board or the circuit board in the rear of the bottom shell Doing so may affect the performance of the drive as well as void the warranty 1 Make certain the power and USB 2 0 cables are disconnect ed trom the LaCie Box 2 Turn the LaCie Box over so the rubber feet are pointing up Please note the two plastic bands for prying the bottom plate from the top shell 3 Open the casing by taking one plastic band in each hand between the thumb and index finger and pull gently until the bottom plate and the top shell have come apart Fig 03 4 Turn the enclosure over onto its rubber feet Remove the top shell and sately place it within reach continued on the next page gt gt Setting Up the LaCie Box page 9 LaCie Box DESIGN BY NEIL POULTON User Manual 5 Gently slide the 3 5 SATA drive label facing up onto the bottom plate until the SATA connector plugs into the LaCie Box s internal SATA port Fig 04 You will feel the connection rather than hearing an audible signification 6 Sec
9. hoax se estos Ses csecessaences casas 24694 sue hese etna 3 A t04A SARAS DARA snes sores betas 17 d 1 1 USB 2 0 Coabl s and Conhectotes eh cscsseueetesadeapenbepcaceventesviaasediesauseuestesuieapenbepcaseneetesriaeseiaees I7 STF OUDICSMOOMIIG essri ai E E ENEE 18 5 1 Troubleshooting Mac USE Sssesariniesserre o eeria npeadbvneebon aueesannntaqenveneeneaasenydsay lesion sanqumeerenecnianneanens 18 52 Troubleshooling Windows UserSicrsserriiiroieriirsa rner Eor nderi eNe uence ASETE r EON Sen 20 6 Contacting Customer SuUpport sssssesesesesssoscesessscececesesesoscesesesesoececesesessesesesesosoeo 22 Gl locie Technical Suppor 6 MOC IS seer ari naene E EEE EETA 23 7 Warranty InformoatioN c 22cicssicraisicsiiicsccisssciisiscicsiissverssccricsirsecrrsscrescicccssrevesrssertaiaii 24 LaCie Box DESIGN BY NEIL POULTON User Manual Copyrights Copyright 2009 LaCie All rights re served No part of this publication may be reproduced stored in a retrieval sys tem or transmitted in any form or by any means electronic mechanical photo copying recording or otherwise without the prior written consent of LaCie Trademarks Apple Mac and Macintosh are regis tered trademarks of Apple Inc Microsoft Windows 98 Windows 98 SE Windows 2000 Windows Millennium Edition Win dows XP Windows Vista and Windows 7 are registered trademarks of Microsott Corporation Other trademarks men tioned in this manual are the property of
10. their respective owners Changes The material in this document is for in formation only and subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy LaCie assumes no liability resulting from errors or omissions in this document or from the use of the intormation contained herein LaCie reserves the right to make changes or revisions in the product design or the product manual without reservation and without obligation to notify any person of such revisions and changes Canada Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interter ence Causing Equipment Regulations FCC Statement LaCie Box This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 The devices may not cause harmful interference 2 The devices must accept any interfer ence received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to pro vide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruc tions may cause harmful interference to radio communi
11. when the alert message appears to con tinue 9 Mac Disk Utility will format and partition the disk according to your settings Upon completion of the format process your drive will appear on your desktop ready for use LaCie Box DESIGN BY NEIL POULTON User Manual Interface and Data Transfer Information page 17 4 Interface and Data Transfer Information 4 1 Optimizing Data Transfers Data transfers are the flow of data that accomplishes a task usu ally related to moving data from storage to computer RAM or be tween storage devices With external drives such as the SATA disk installed in the LaCie Box the data is transferred trom the drive to the computer via the USB intertace The data is fed trom the drive through the USB port on the drive and passes to the computer through the USB host bus adapter intertace USB To utilize the enhanced Hi Speed USB 2 0 pertormance your computer must be equipped with a Hi Speed USB 2 0 host bus adapter card either sold separately or integrated by your com puter s manufacturer and the appropriate drivers These host bus adapter cards which include one or more USB ports are shipped with special Hi Speed USB 2 0 drivers that enable the computer to control the card These drivers must be installed in order tor USB 2 0 devices connected to the port to work at their correct speeds Computers running Windows XP Windows Vista and Windows 7 automatically manage Hi Speed USB 2 0 dev
12. Box is not working correctly please refer to the fol lowing checklist to determine the source of the problem If you have gone through all of the points on the checklist and your LaCie Box still does not work properly please check the FAQs that are regularly published on our website www lacie com One of these FAQs may provide an answer to your specitic question You can also visit the downloads page where the most recent software updates will be available If you need further assistance please contact your LaCie reseller or LaCie Customer Support see section 6 Contacting Customer Support for details Manual Updates LaCie strives to give you the most up to date comprehensive user manuals available on the market It is our goal to provide you with a friendly easy to use format that will help you quickly install and utilize the many functions of your new device If your user manual does not reflect the configuration of the prod uct you purchased please check our website for the most current version of the user manual www lacie com 5 1 Troubleshooting Mac Users Problem Question Answer The drive is not Does an icon for the drive appear There should be an icon for the SATA drive on the desktop If the drive recognized by the on the desktop does not appear follow the rest of the Troubleshooting tips to isolate computer the problem Does your computer s configura See section 1 1 Minimum System Requirements for more info
13. LaCie Box DESIGN BY NEIL POULTON Table of Contents User Manual page Table of Contents 1 PP 14 OCU CHOU osia 70 eA EE 1 EE E SCR 5 1 17 Minimum System Requirements crs coucrasronsoapeanicn ecuuxderoniendnsaeatinkariana ER EE REESS Ri 6 Wise celle 7 713 277 528 6 AAA E E EA TE A A EEA ETE 6 G Eo PR IO 8 gt AOO E 027 ech ceo echt wea eel ena as a eel anes 6 TT j e eee npc gatekeepers ins ies PEE EEEE EEE E pase EE eh 7 LD Vieworhe DiG ass seston cece Meer LAH esas E s 8 EN PE 712 117 00 R AE EE E E A A E EA E E EES 8 2 Setting Up the LaCie BOX seseeseseesesesoesesoesesossesossesoesesoesesosoescesesessesceceseeceseeoeseeceseeo 9 2 Vs p J Ingialling a TL ee aS E ia 9 2 2 SIC 2 Oe CG 1 a Com pute tes ters ace totes ond dette aE O E ET Ea 11 2 3 SCOR CIRM Your Mard D ive gt 2p09229229e294422 9400204495220021 0000502450000220 Grantetnentnen 12 243 15 VO a E einen Senses So E E EN EA EE Gotha T EE EA E EE A EAE 12 ig iy MOE VON E E E O E E 12 3 Optional Formatting amp Partitioning cscsccscscscscsccscscscsccscscecsccscscscsccccscscscsecscces 13 JL VIG OG Venere dct cc veito ones asereacuepesuntceseeavcsecedtae E a E cadentassemtdeaananeneaaseae eentoneneeoees 14 cS 1 7 gt lt sat aves A onsets 0 9010521022010529 EEEE A E 105 0022 00 29020020 12 0290101627 10216 T 16 4 Interface and Data Transfer Information cccececocecocococococococococococooeeees 17 Al Opimang Dota WGI SI
14. ace port Internet connection for downloading updates 2 Mac Users Mac OS X 10 2 8 or later G4 G5 Intel Core Duo or Intel Core 2 Duo 128MB RAM 512MB recommended USB interface port Internet connection for downloading updates Introduction page 6 LaCie Box DESIGN BY NEIL POULTON User Manual Introduction page 1 2 Box Content The package contains the items listed below 1 LaCie Box design by Neil Poulton 2 External power supply 3 USB cable 4 Screws x4 5 Storage Utilities CD 6 Quick Install Guide IMPORTANT INFO Please save your packaging In the event that the LaCie Box should need to be repaired or serviced it must be returned in its original packaging li Zs Ss lt a s Storage Utilities Version 1 0 Quick Install Guide LaCie Box DESIGN BY NEIL POULTON User Manual 1 3 View of the Drive 1 3 1 Rear View 1 Power supply connector 2 Usb 72 0 pori 3 Ventilation area Rear View OFF ON power switch USB 2 0 port Power supply connection Introduction page 8 LaCie Box DESIGN BY NEIL POULTON User Manual 2 Setting Up the LaCie Box Setup consists of two steps 2 1 Step 1 Installing a Hard Drive 2 2 Step 2 Connecting to a Computer 2 1 Step 1 Installing a Hard Drive You must install a hard drive to store your files IMPORTANT INFO The LaCie Box is uniquely produced to accommodate SATA 3 5 hard
15. act English LaCie Finland Contact us at http www lacie com ti contact LaCie Germany Contact us at http www lacie com de contact Japan E IECOMC C OTID Contact us at http www lacie com jp LaCie Norway Contact us at http www lacie com no contact LaCie Sweden Contact us at http www lacie com se contact LaCie United Kingdom Contact us at http www lacie com uk contact LaCie USA Contact us at http www lacie com contact LaCie Box DESIGN BY NEIL POULTON User Manual 7 Warranty Information LaCie warrants your product against any defect in material and workmanship under normal use for the period designated on your warranty certificate In the event this product is found to be detective within the warranty period LaCie will at its option re pair or replace the detective product This warranty is void if The enclosure was operated stored in abnormal use or maintenance conditions The enclosure is repaired modified or altered unless such repair moditication or alteration is expressly authorized in writing by LaCie The enclosure was subjected to abuse neglect lightning strike electrical fault improper packaging or accident The enclosure was installed improperly The serial number of the enclosure is detaced or missing The broken part is a replacement part such as a pickup tray etc LaCie and its suppliers accept no liability for any loss o
16. alfunctioning have it inspected by a qualified LaCie Technical Support representa tive Never expose your device to rain or use it near water or in damp or wet conditions Never place objects con taining liquids on the LaCie Box as they may spill into its openings Do ing so increases the risk of electrical shock short circuiting fire or per sonal injury Make sure that the computer and the LaCie Box are electrically grounded If the devices are not grounded there is an increased risk of electrical shock Power requirements 100 240 V 4A 60 50 Hz Supply voltage fluctuations not exceeding 10 of the nominal transient over voltages according to over voltage category II General Use Precautions Do not expose the LaCie Box to tem peratures outside the range of 5 C to 30 C 41 F to 86 F or to op erational humidity beyond 5 80 non condensing or non operating humidity beyond 10 90 non condensing Doing so may damage the LaCie Box or disfigure its casing Avoid placing your LaCie Box near a source of heat or exposing it to sunlight even through a window In versely placing your LaCie Box in an environment that is too cold or humid may damage the unit Always unplug the LaCie Box trom the electrical outlet if there is a risk of lightning or it it will be unused tor an extended period of time Other wise there is an increased risk of electrical shock short circuiting or fire
17. cations However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or televi sion reception which can be determined by turning the equipment off and on the user is encouraged to try and correct the interfer ence by one or more of the following mea sures Foreword page 2 Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an out let on a circuit different from that to which the receiver is connected Consult the dealer or an experi enced radio TV technician for help Modifications to this product not autho rized by LaCie could void the FCC amp In dustry Canada regulations and negate your authority to operate the product Manufacturer s Declara tion for CE Certification We LaCie solemnly declare that this product conforms to the following Eu ropean standards Class B EN60950 EN55022 EN55024 EN61000 3 2 2000 EN61000 3 3 2001 With reference to the following condi tions 73 23 EEC Low Voltage Directive 89 336 EEC EMC Directive CAUTION Moditications not authorized by the manufacturer may void the user s authority to operate this device CAUTION The LaCie Box s warranty may be void as a result of the failure to respect the precautions listed above IMPORTANT INFO The LaCie Box is uniquely produced to accommodate
18. e if you previously formatted your drive to work with a Mac using HFS but now you want to share your hard disk with Windows users you can reformat it to FAT 32 MS DOS To reformat your drive follow the instructions in this section IMPORTANT INFO Please copy all critical or important data trom the LaCie Box to your computer s internal hard drive or an external hard drive before reformatting Reformatting will erase everything trom the SATA disk within the LaCie Box If you have data that you want to protect or continue to use copy this intor mation before retormatting What is Formatting When a disk is formatted the following things occur the operat ing system erases all of the bookkeeping information on the disk tests the disk to make sure that all of the sectors are reliable marks bad sectors i e those that are scratched and creates internal address tables that it later uses to locate intormation What is Partitioning You can also divide the hard disk into sections called partitions A partition is a section of the hard disk s storage capacity that is created to contain files and data For instance you could create three partitions on your drive one partition for your office docu ments one as a backup and one tor your multimedia tiles Or it you will be sharing the drive with another person in your house hold or office you can create a partition for each person who uses the drive Partitioning is optional
19. ecting them If the drive is still not recognized restart your computer and try again Contact LaCie Technical Support for help Check your computer s documentation and see section 3 Optional Formatting amp Partitioning tor more intormation If you installed a 3 5 SATA hard disk make sure that its SATA con nector is firmly attached to the port inside the LaCie Box Also check the procedure in section 2 1 Step 1 Installing a Hard Drive When copying files or folders from Mac OS 10 x to a FAT 32 volume file names with certain characters cannot be copied These characters include but are not limited to Coe a Check your files and folders to ensure that these types of characters are not being used Apple does not support the Hi Speed USB 2 0 standard under Mac OS 9 x You will be limited to the slower transfer rates of the original USB standard For more information please see section 4 1 Optimiz ing Data Transfers If your drive is connected to a standard USB port this is normal A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi Speed USB 2 0 port Otherwise the Hi Speed USB 2 0 device will operate at the slower USB transfer rates For more information please see sections 4 1 Optimizing Data Transfers Check to see that the Hi Speed USB 2 0 drivers for both your host bus adapter and device have been installed correctly If in doubt un install
20. eme Volume Information u Untitled 2 Current H Name Untitled 2 Format Mac OS Extended 1 Connect the drive to the computer and turn on the drive UE Locked for editing 2 Select Utilities from the Go menu in the Finder menu bar install Mac OS 9 Disk Drivers a To create a volume that can serve as a Mac OS 9 start up disk select Mac OS 9 Drivers installed 3 In the Utilities folder double click Disk Utility Select the disk you want to partition and choose a volume scheme Click each volume represented in h h d i I i he Disk Utility window will open Select the SATA disk housed sane Cle Paran S T 4 The Disk Utility window will open Select the isk house within the LaCie Box from the list of available hard disks on the left side of the window Fig 15 f 5 Select the Pa rtition tab ose Disk Description LaCie Group SA Total Capacity 232 9 GB 250 059 350 016 Bytes lL Lanpertion Bus eer ese Status Read Write 6 From the Volume Scheme menu choose the number of par Elu 12 titions you want to divide the drive into Mac OS X gives you the option of dividing the drive into a maximum 16 parti tions You can adjust the size of each partition using the slide bar between the partitions in the Volume Scheme area 7 In the Volume Information section enter a name for each volume partition choose the volume format 8 Once you have finalized the volume options click Partition Click Partition again
21. es If you would like more information on backup please reter to our website IMPORTANT INFO 1GB 1 000 000 000 bytes 1TB 1 000 000 000 000 bytes Once formatted the actual available storage capacity varies depending on operating environment typically 5 10 less Foreword page 4 i SLM 4 gt gt ove 5 cm aig 1 LaCie Box DESIGN BY NEIL POULTON Introduction User Manual page 5 1 Introduction Congratulations on the purchase of your new LaCie Box Building on over a decade of design excellence LaCie has created a new line of products that are timeless and crafted to blend functional ity with high technology The LaCie Box converts your 3 5 SATA hard disks into external hard drives with minimal installation time The fast transfer rate through Hi Speed USB 2 0 ensures that you can quickly and effectively bring new lite to your internal SATA hard disks saving you time money and resources To get started simply install your internal hard disk into the enclo sure then connect the USB cable to your computer Quick Links Click a topic Setting Up the LaCie Box Optional Formatting amp Partitioning Troubleshooting LaCie Box DESIGN BY NEIL POULTON User Manual 1 1 Minimum System Requirements 1 1 lt gt _ 1 Windows Users Windows 2000 Windows XP Windows Vista or Windows 7 Pentium Il 350MHz processor or higher 128MB RAM 512MB recommended USB interf
22. f data during the use of this device or for any of the problems caused as a result Warranty page 24 LaCie will not under any circumstances be liable for direct spe cial or consequential damages such as but not limited to dam age or loss of property or equipment loss of profits or revenues cost of replacement goods or expense or inconvenience caused by service interruptions Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circum stances will LaCie be held liable for the recovery or restoration of this data Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive To obtain warranty service call LaCie Technical Support You will be asked to provide your LaCie product s serial number and you may be asked to furnish proof of purchase to confirm that the product is still under warranty All products returned to LaCie must be securely packaged in their original box and shipped with postage prepaid IMPORTANT INFO Register online for tree technical support www lacie com register
23. ices and drivers while Windows 98 SE and Windows Me will require that drivers be installed before a Hi Speed USB 2 0 device is attached Mac OS 9 x does not support Hi Speed USB 2 0 functionality and all Hi Speed USB 2 0 devices will only operate at the original USB specitications Mac OS 10 2 7 and later supports Hi Speed USB 2 0 and Mac OS 10 x also supports Hi Speed USB 2 0 but you will have to purchase a third party PCI or PC Card and ap propriate drivers Contact your LaCie reseller or LaCie Customer Support for in formation about Hi Speed USB 2 0 PCI or PC Cards or visit our Web site www lacie com 4 1 1 USB 2 0 Cables and Connectors USB is a serial input output technology for connecting peripheral devices to a computer or to each other Hi Speed USB 2 0 is the latest implementation of this standard and it provides the nec essary bandwidth and data transfer rates to support high speed devices such as hard drives CD DVD drives and digital cameras Included USB Cable Your LaCie drive is shipped with a Hi Speed USB 2 0 cable Fig 16 USB 2 0 Cable Ends to ensure maximum data transfer per formance when connected to a Hi Speed USB 2 0 port The cable will also work when connected to a USB 1 1 port but drive per formance will be limited to USB 1 1 transfer rates CO gt a Fig 16 USB 2 0 Cable Ends LaCie Box DESIGN BY NEIL POULTON Troubleshooting User Manual page 18 5 Troubleshooting If your LaCie
24. ion This Mac 5 Processor speed Windows users Right click My Computer and select Properties gt Gen eral 6 Computer memory 7 The brands and models of other internal and external Mac users Click on the Apple icon in the finder bar and select About This peripherals installed on your computer Mac Select More Info The Apple System Profiler will launch and will list your internal and external peripherals Windows users Right click My Computer and select Properties gt Hard ware LaCie Box DESIGN BY NEIL POULTON User Manual 6 1 LaCie Technical Support Contacts LaCie Asia Contact us ci http www lacie com asia contact LaCie Belgium onicer us at http www lacie com be contact Francais LaCie Denmark Connac us ai http www lacie com dk contact LaCie France Contact us at http www lacie com tr contact LaCie ltaly Conic ws ci http www lacie com it contact LaCie Netherlands Contaci ws ci http www lacie com nl contact LaCie Spain Contact us at http www lacie com es contact LaCie Switzerland Coniac us cai http www lacie com chtr contact Francais LaCie Ireland Contact us at http www lacie com ie contact LaCie International Contact us at http www lacie com intl contact Contacting Customer Support page 23 LaCie Australia Contact us at http www lacie com au contact LaCie Canada Contaci us at http www lacie com caen cont
25. ks To continue click Next Cancel LaCie Box DESIGN BY NEIL POULTON User Manual 8 Click Next 9 Click Next 10 Click Next 11 Click Next 12 On the Format Partition window select your File system and Perform a quick format Click Next Fig 13 13 Click Finish to begin the formatting process 14 Windows Disk Management will format and partition the disk according to your settings Fig 14 and your drive will ap pear in My Computer ready to use Formatting page 15 New Partition Wizard Format Partition To store data on this partition you must format it first Choose whether you want to format this partition and if so what settings You want to use Do not format this partition File system Allocation unit size Volume label Perform a quick format C Enable file and folder compression gt Ope NTS Medi Syre ITO 40D OS Parton Back nts Healthy ms Haua Ha Healthy ove s e LaCie Box DESIGN BY NEIL POULTON Formatting User Manual page 16 3 2 Mac Users LaCie Group SA CAUTION Following these steps will erase everything from the 3 3 0 O 4 in New I Convert Verify Enable Journaling Infi Mount Eject SATA disk housed within the LaCie Box It is very important to _ a i back up all information that you want to protect or continue to use First Aid mase NEN RAID Restore before performing these steps a Volume Sch
26. rmation tion meet the minimum system re quirements for use with this drive Is the drive s power supply con Make sure that the power supply is properly connected and that the nected outlet the power supply is connected to is working Did you follow the correct installa Review the installation steps in section 2 Setting Up the LaCie Box tion steps for the specific interface and operating system LaCie Box DESIGN BY NEIL POULTON User Manual Problem The drive is not recognized by the computer Error messages under Mac OS 10x The drive is not run ning noticeably faster when connected via Hi Speed USB 2 0 Question Are both ends of the USB cable securely attached Is there a conflict with other device drivers or extensions Does your computer s operating system support the file system Did you correctly install the SATA 3 5 hard disk Did you get an Error 50 mes sage while copying to a FAT 32 MSDOS volume Are you operating in Mac OS 9 x Is the drive connected to a stan dard USB port on your computer Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or operating system support Hi Speed USB 2 02 Troubleshooting page 19 Answer Only use a USB cable provided by LaCie Check both ends of the USB cable to make sure they are fully seated in their respective ports Try disconnecting the cables waiting 10 seconds and then reconn
27. signed to the drive If the drive does not appear follow the rest of the Troubleshooting tips to isolate the problem See section 1 1 Minimum System Requirements for more information Make sure that the power supply is properly connected and that the outlet the power supply is connected to is working Review the installation steps in section 2 Setting Up the LaCie Box Check both ends of the USB cable to make sure they are fully seated in their respective ports Try disconnecting the cables waiting 10 sec onds and then reconnecting them If the drive is still not recognized restart your computer and try again Contact LaCie Technical Support for help If you installed a 3 5 SATA disk make sure that its SATA connector is tirmly connected to the port inside the LaCie Box Also check the procedure in section 2 1 Step 1 Installing a Hard Drive LaCie Box DESIGN BY NEIL POULTON User Manual Problem The drive is not run ning noticeably faster when connected via Hi Speed USB 2 0 Question Is the drive connected to a stan dard USB port on your computer Is the drive connected to a Hi Speed USB 2 0 port on your computer Does your computer or operating system support Hi Speed USB 2 0 Troubleshooting page 21 Answer If your drive is connected to a standard USB port this is normal A Hi Speed USB 2 0 device can only operate at Hi Speed USB 2 0 performance levels when it is connected directly to a Hi
28. ure the disk drive in the casing by inserting the four screws included as indicated Fig 05 7 Replace the casing by aligning the rear ports with their re specitve slots then gently press down on the front until you hear an audible click indicating closure Fig 06 IMPORTANT INFO LaCie does not recommend removing the two bands on the face of the drive In such an event please take great care when separating the top shell from the bottom plate Should the need arise you may gently pull back the plastic face exactly where it joins to the bottom plate and gently pry the top away LaCie is not responsible for any damage caused by sepa rating the top and bottom of the LaCie Box in such a manner Proceed to section 2 2 Step 2 Connecting to a Computer Setting Up the LaCie Box page 10 LaCie Box DESIGN BY NEIL POULTON Setting Up the LaCie Box User Manual page 11 2 2 Step 2 Connecting to a Computer 1 Make sure that you have installed an internal hard drive as outlined in section 2 1 Step 1 Installing a Hard Drive 2 Connect the power supply to turn on the LaCie Box Fig 07 3 Connect the USB interface cable from the LaCie Box to your computer Fig 08 4 Turn on the drive by moving the power switch to the ON position After a few seconds the volume will mount on your computer and appear in My Computer Windows users or on your desktop Mac users
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