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Lenovo IdeaPad U350

1. On site Service Under On Site Service your Service Provider will either repair or exchange the product at your location You must provide a suitable working area to allow disassembly and reassembly of the Lenovo product For some products certain repairs may require your Service Provider to send the product to a designated service center Courier or Depot Service Under Courier or Depot Service your product will be repaired or exchanged at a designated service center with shipping arranged by your Service Provider You are responsible for disconnecting the product A shipping container will be provided to you for you to return your product to a designated service center A courier will pick up your product and deliver it to the designated service center Following its repair or exchange the service center will arrange the return delivery of the product to you Customer Carry In or Mail In Service Under Customer Carry In or Mail In Service your product will be repaired or exchanged at a designated service center with delivery or shipping arranged by you You are responsible to deliver or mail as your Service Provider specifies prepaid by you unless specified otherwise the product suitably packaged to a designated location After the product has been repaired or exchanged it will be made available for your collection Failure to collect the product may result in your Service Provider disposing of the 89 Appendix C
2. ue 111 ii Important safety information Important safety information This information can help you safely use your notebook personal computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Appendix C Lenovo limited warranty on page 77 Read this first Personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused The safety risks are categorized as follows Danger Physical injury or even death may be caused Attention Property damage or even minor injury may be caused To protect yourself from hazards and create a safer computer work environment follow the instructions hereafter iii Unpack Inspect the covers of the computer and the AC adapter especially parts with the following labels attached for any crack or damage Danger e Hazardous voltage current and energy levels are present inside any component that has this label attached iv Working place Do NOT use the computer in humid places such as a bathroom Keep the computer and other parts away from liquids Danger e An electric shock may be caused by spilled liquid Do NOT use the computer during a lightning storm
3. AIO assir habetis aia 2 17 Card reader 23 Caring your computer 64 Cleaning Computer COVEY nennen 74 Computer display 76 Computer keyboard 75 Customer Replaceable Unit CRU 93 Customer support center ne 60 120 FCC Statement aeeseeeeeeeseensenennennene Frequently Asked Questions an Function key combinations H Hard disk drive Problems sssssissrosissrssierrssississisruss 46 Help Help and service 59 on the Web 60 Hibernation mode problems 43 K Keyboard Cleaning 75 Problems ssccsseseeeeeeeeeeeeeees 43 Using 15 L Lenovo Limited Warranty nee 77 Maintenanee unse ne 72 Microphone B ultin a u een 2 Notice Electronic emissions kan Numeric Keypad OneKey Rescue System button 35 Index Password Problems s 2s2ecees0s00s0220000 42 Using anne 22 Power button 2 Problems Battery nn 46 Computer screen 45 Display een 41 Hard disk drive 46 Hibernation mode 43 Keyboard uses 43 Password j Sleep mode Sounds za massage Startup eeeeseenesenenesenenenenenenenennn S SECUrity erisin 21 Storage media Handling oseere 67 121 Touchpad i20u Re 14 Trademarks Troubleshooting DENN CER 41 VeriF ce s nisesshansecn ssssnasecehdaseshansennnasen 22 Warranty information ueeee 87 Web Hel peewee ET 60 Wireless LAN Interoperability 0 0 0 100 Usage env
4. Do NOT wrap the power cord around the power adapter or other objects Do NOT squeeze or pinch the cord or place heavy objects on it Attention e Stressing the cord may cause the cord to fray crack or crimp which may present a safety hazard Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the working computer for any extended length of time Attention e Extended contact with your body even through clothing could cause discomfort or even a skin burn Do not drop bump scratch hit or place heavy objects on the liquid crystal display LCD of your computer Attention e Direct contact with liquid crystal material from a broken LCD is hazardous if contact occurs rinse with large amount of running water for more than 15 minutes Vii Important safety piet Service and upgrades viii Do NOT attempt to service a product yourself unless instructed to do so by the customer support center or your documentation Attention DO NOT take risks or attempt to diagnose the situation yourself Contact the customer support center for further guidance For a list of service and support phone numbers go to http consumersupport lenovo com Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace units CRUs Closely follow all instructions when installing or replacing parts Disconnect the attache
5. Tum off the computer or enter hibernation mode Disconnect the AC adapter and all cables from the computer Close the computer display and turn the computer over 49 Unlock the spring loaded battery latch in the unlocked position EI remove the battery pack in the direction shown by the arrow FA Install a fully charged battery Turn the computer over again Connect the AC adapter and the cables to the computer again 50 Chapter 6 UBeradian a i replacing devices Replacing the hard disk drive You can increase the storage capacity of your computer by replacing the hard disk drive with one of greater capacity You can purchase a new hard disk drive from your reseller or Lenovo marketing representative Notes e Replace the hard disk drive only if you upgrade it or have it repaired The connectors and bay of the hard disk drive were not designed for frequent changes or drive swapping e The preinstalled softwares are not included on an optional hard disk drive Handling a hard disk drive e Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs the physical shock e Do not apply pressure to the cover of the drive e Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive make a backup copy of all the inform
6. refer to the Web page http consumersupport lenovo com This can help authorities return your computer to you if it is lost or stolen Registering your computer also enables Lenovo to notify you about possible technical information and upgrades Only an authorized Lenovo repair technician should disassemble and repair your computer Do not modify or tape the latches to keep the display open or closed Take care not to turn your computer over while the AC adapter is plugged in This could break the adapter plug Turn off your computer if you are replacing a device or else verify that the device is warm or hot swappable Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device ExpressCard Memory Card such as SD Card Memory Stick MultiMediaCard and Memory Stick Pro card Memory module When transferring data to or from a Flash Media Card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete To do so might cause damage to your data 69 Accessibility and comfort m Ergonomic information Working in the virtual office may mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum benefits of your computer Keeping in mind such
7. 77 How can I install the device drivers A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer If your computer is preinstalled with an operating system Lenovo provides all the drivers you need in your hard disk 39 Chapter 5 Troubleshooting a What can I do if the backup process fails If you can start the backup feature without a problem but it fails during the backup process please try the following steps Close other applications then restart the backup process Check if the destination media is damaged try to select another path and then try again When do I need to use the Restore to factory default feature You can use this feature when your system fails or you need to re install your operating system This will restore your computer back to the initial status when you first booted up your computer after receiving it from the store By doing this the data on your system partition will be restored to the factory default If there is critical data on your current partition please back it up before you run this recovery feature When do I need to use the Back Up My Data feature 40 If your system fails or is unable to boot up you can use the Back Up My Data feature to retrieve the data you need immediately from your PC Chapter 5 Troubleshooting If you do not find your problem here see Chapter 2 The following section only desc
8. Attention e Lightning storm may damage the computer and result in an electric shock Keep a good ventilation of the computer and other parts Danger e Placing the working computer or other parts on a bed sofa or other flexible surface may block the ventilation slots causing overheat of your computer or other parts to overheat or even catch a fire Turn off wireless devices where they may cause interference such as in a hospital or at an airport Important safety Information On using vi Use ONLY the power cord power adapter and battery pack shipped with the computer and never use them with another product Be sure the power outlet is suitable for the plug and provides the correct voltage and current for the product you are installing Danger e An unsuitable power supply may damage your computer or cause an electric shock or fire Do NOT use a power outlet power cord power adapter or battery pack that appears to be damaged or corroded Do NOT share an electrical outlet with other home or commercial appliances that draw large amounts of electricity If power strips are used the load should NOT exceed the power strip s input rating Unplug the power cord if there is a cracking hissing or a popping sound or a strong odor comes from the computer Danger e Overloading the power supply may cause unstable voltages which might damage the computer data or attached devices or even cause a fire
9. DVD or other removable disk In addition you can also create Windows recovery disc s to boot and recover your system Notes e The backup process and creating recovery disc may take some time connect the AC adapter and battery pack to your computer e After the recovery discs are burned please number them so that you can use them in the correct order e For computers without an optical drive an external optical drive is needed to back up or to create a recovery disc For more instructions see the help file of Lenovo OneKey Recovery Using Lenovo OneKey Recovery System without the main Windows operating system In the event that the operating system cannot be loaded you need to recover your system with the OneKey Rescue System which includes several applications to help you detect and remove viruses and recover Windows system and data Pressing the OneKey Rescue System key A will activate Lenovo OneKey Rescue System when your PC is turned off Within the program you can restore your system partition to the original factory status or to a previously generated backup You may also transfer critical data or documents to other storage devices All these features make OneKey Rescue System an important utility for securing your data Note It is not recoverable if Restore to factory default or Restore from backup has been run Make sure to back up any critical data before you run these features 37 B Frequently Asked Q
10. Lenovo at the following address EMEA Service Organisation Lenovo International B V Floor 2 Einsteinova 21 851 01 Bratislava Slovakia Service under this warranty for Lenovo hardware products purchased in EEA countries may be obtained in any EEA country in which the product has been announced and made available by Lenovo 85 m Lenovo Turkey address LENOVO TECHNOLOGY B V TURKIYE ISTANBUL SUBESI Beybi Giz Plaza Dereboyu cad Meydan Sok No 28 Kat 10 Daire 35 Maslak Posta Kodu 34398 Tel 3658900 99 Fax 2902750 86 Warranty information Taiwan 3 4 India China Hong Kong S A R China Macau S A R Indonesia Malaysia Singapore Thailand Philippines Vietnam South Africa France United states of America Canada Mexico parts and labor 1 year Brazil Austria Belgium Denmark battery pack 1 year Finland Germany Israel Ireland notebook Italy Netherlands Norway 20028 2963 Spain Sweden Switzerland UK Lithuania Latvia Croatia Czech Republic Egypt Greece Hungary Romania Saudi Arabia UAE Australia New Zealand Japan 13 Russia Ukraine the republic of parts and labor 1 year A Kazakhstan battery pack 1 year Poland Turkey parts and labor 2 years 14 battery pack 1 year Appendix C Lenovo limite 88 If required your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your product and
11. Lenovo limite 90 product as it sees fit For Mail in Service the product will be returned to you at Lenovo s expense unless your Service Provider specifies otherwise Product Exchange Service Under Product Exchange Service Lenovo will ship a replacement product to your location You are responsible for its installation and verification of its operation The replacement product becomes your property in exchange for the failed product which becomes the property of Lenovo You must pack the failed product in the shipping carton used to ship the replacement product and return it to Lenovo Transportation charges both ways are paid by Lenovo Failure to use the carton in which the replacement product was received may result in your responsibility for damage to the failed product during shipment You may be charged for the replacement product if Lenovo does not receive the failed product within thirty 30 days of your receipt of the replacement product enovo limited warranty Lenovo warranty service telephone numbers Warranty Service Telephone Numbers The phone numbers provided below are correct as of the time of printing and are subject to change without notice For the latest warranty service contact telephone number in a country please contact Lenovo or your reseller in your country Singapore Malaysia Thailand Indonesia Philippines Vietnam India Toll free Alternate No SMS P R Ch
12. Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at www ibm com jp pc environment recycle battery http www ibm com jp pc environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at www ibm com jp pc environment recycle battery http www ibm com jp pc environment recycle battery append E Notices Notice for users in the U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See http www dtsc ca gov hazardouswaste perchlorate Notice on deleting data from your hard disk As computers spread into every corner of life they process more and more information The data on your computer some of it sensitive is stored on a storage device called the hard disk Before you dispose of sell or hand over your computer you need to delete that data Handing your computer over to someone else without deleting the loaded software such as operating systems and application software may even violate License Agreements You are advised to check the terms and conditions of those
13. a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates used and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee the interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits Proper cables and connectors are jie E Notices available from Lenovo authorized dealers Lenovo is not responsible for any radio or television interference caused by using other than recommended cables or connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to o
14. available in various capacities Note Use only the memory types supported by your computer If you incorrectly install optional memory or install an unsupported memory type a warning beep will sound when you try to start the computer To install an SO DIMM do the following Touch a metal table or a grounded metal object to reduce any static electricity in your body which could damage the SO DIMM Do not touch the contact edge of the SO DIMM Tum off the computer Disconnect the AC adapter and all cables from the computer Close the computer display and turn the computer over Remove the battery again 55 Remove the Hard disk drive Memory PCI Mini ExpressCard slot compartment cover KJ 56 Chapter 6 Upgrading a i ng replacing devices Q If twoSO DIMMs are already installed in the memory slot remove one of them to make room for the new one by pressing out on the latches on both edges of the socket at the same time Be sure to save the old SO DIMM for future use Na a3 1 h Insert the notched end of the DIMM into the socket Press the DIMM firmly and pivot it until it snaps into place Make sure that it is firmly fixed in the slot and does not move easily Reinstall the compartment cover Reinstall the battery 6600 Turn the computer over and reconnect the AC adapter and the c
15. basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort Note This example shows someone in a conventional setting Even if you work ina casual less conventional setting many of the tips in this section still apply Develop good habits and they will serve you well Head and neck in upright A suitable brightness avoid glare or reflection Good back support Type softly and seat height Support the forearms Parallel to the floor Flat on the floor 70 What if you are traveling It may not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision Your computer s visual display screen is designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice 71 Appendix B Use 72 Maintenance An important part of owning your computer is maintenance With proper care you
16. can avoid common problems The following sections provide information that can help you to keep your computer running smoothly General tips for maintenance Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full Windows will slow down and might produce errors Empty your recycle bin on a regular basis Use Diskeeper Lite or the Microsoft Disk Defragmenter on your hard disk drive on a regular basis to improve data seek and read time e To free up disk space uninstall unused application programs Clean out your Inbox Sent and Trash folders from your e mail client program e At least once a week make a point to back up your data If critical data is present it is a good idea to perform a daily backup Lenovo has many backup options available for your computer CD RW drives and CD RW DVD drives are available for most computers and are easily installed Use or schedule System Restore to take a system snapshot periodically Append nd care information Note Always take a system snapshot before installing new drivers updating software or installing new software Update device drivers and BIOS when needed Profile your machine at http consumersupport lenovo com to keep up to date with current drivers and revisions Keep up to date on device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating fo
17. cards not supplied on page 23 Fl Microphone jack Connects to an external microphone EJ Headphone jack Connects to an external headphone Attention e Listening to music at high volume over extended periods of time may damage your hearing EI USB port Connects to USB devices Note For details see Connecting a universal serial bus USB device on page 25 E AC power adapter Connect the AC adapter here jack Note For details see Using AC adapter and battery on page 11 an Bottom view 5 Speakers Battery latch spring loaded Battery pack Hard disk drive Memory PCI Mini ExpressCard slot compartment The stereo speakers provide rich and powerful sound The spring loaded battery latch keeps the battery pack secured in place For details see Using AC adapter and battery on page 11 Houses the computer s hard disk drive main memory and wireless module B First use m Read the manuals Read the supplied manuals before using your computer Connect to the power The supplied battery pack is not fully charged at purchase To charge the battery and begin using your computer insert the battery pack and connect the computer to an electrical outlet The battery is automatically charged while the computer is running on AC power Install the battery pack Refer to the supplied Setup Poster to install the battery pack Connect
18. e The Wireless Fidelity WiFi certification as defined by the Wi Fi Alliance Bluetooth Daughter Card is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 2 1 EDR as defined by the Bluetooth SIG Following profiles are supported by Bluetooth Daughter Card e Generic Access e Service Discovery e Serial Port e Dial up Networking e FAX e LAN Access using PPP e Personal Area Network Generic Object Exchange Generic Object Push File Transfer Synchronization Audio Gateway Headset Printer Human Interface Devices Keyboard Mouse Basic Image Handsfree AV Usage environment and your health Wireless LAN PCI Express Mini Card and Bluetooth Daughter Card emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that wireless LAN PCI Express Mini Card and Bluetooth Daughter Card operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes the integrated wireless cards are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and 101 Appendix E Notices i 102 result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literatur
19. lenovo com If the number for your country or region is not listed contact your Lenovo reseller or Lenovo marketing representative 62 Aula ix A Getting help and service Getting help around the world If you travel with your computer or relocate it to a country where your Lenovo machine type is sold your computer might be eligible for International Warranty Service which automatically entitles you to obtain warranty service throughout the warranty period Service will be performed by service providers authorized to perform warranty service Service methods and procedures vary by country and some services might not be available in all countries Service centers in certain countries might not be able to service all models of a particular machine type In some countries fees and restrictions might apply at the time of service To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available go to http consumersupport lenovo com Lenovo warranty service telephone numbers Warranty Service Telephone Numbers A list of warranty service telephone numbers is available at www lenovo com support phone For the latest warranty service number in a country or region please contact Lenovo or your reseller in your country or region 63 64 ire information Caring your computer Though your computer is designed to function reliably in normal wo
20. operating system For example a nominal 40GB hard disk will appear as less than 40GB in the operating system This discrepancy is not an error in hard disk installation nor any other problem but a normal phenomenon of computers This phenomenon is primarily due to the following reasons Different standards used by the manufacturer and operating system when calculating hard disk capacity Hard disk manufacturers use a radix of 1000 i e 1G 1 000MB 1MB 1 000KB 1KB 1 000 bytes However when identifying hard disk capacity operating systems use a radix of 1024 i e 1GB 1 024MB 1MB 1 024KB 1KB 1 024 bytes The standard adopted by your computer is that of the hard disk manufacturers Since the standards adopted by the hard disk manufacturer and operating system are different the hard disk capacity displayed by the operating system will be different from the nominal hard disk capacity For example if the hard disk is nominally X G even when it is completely empty the capacity displayed by the operating system will be X x 1000 x 1000 x 1000 1024 x 1024 x 1024 X x 0 931 G In addition if a portion of the hard disk space has been used for some specific purpose then the capacity indicated by the operating system will be even less than X x 0 931 G A portion of the hard disk space is used for specific purposes Lenovo computers may come with preinstalled OneKey Rescue System so the hard disk has a special portion p
21. or other contract or tort claim except and to the extent that liability cannot be waived or limited by applicable laws Lenovo shall not be liable for more than the amount of actual direct damages suffered by you up to the amount you paid for the product This limit does not apply to damages for bodily injury including death and damage to real property or tangible personal property for which Lenovo is liable under law This limit also applies to Lenovo s suppliers resellers and your Service Provider It is the maximum amount for which Lenovo its suppliers resellers and your Service Provider are collectively responsible 83 Appendix C Lenovo limite 84 UNDER NO CIRCUMSTANCES SHALL LENOVO ITS SUPPLIERS RESELLERS OR SERVICE PROVIDERS BE LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES 2 LOSS OR DAMAGE TO YOUR DATA OR 3 SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS AS SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Dispute resolution If you acquired the product in Cambodia Indonesia Philippines Vietnam or Sri Lanka disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Singapore and this warranty
22. period you may obtain warranty service by contacting Lenovo or an approved service provider Each of them is referred to as a Service Provider A list of Service Providers and their telephone numbers is available at www lenovo com support phone Warranty service may not be available in all locations and may differ from location to location Charges may apply outside a Service Provider s normal service area Contact a local Service Provider for location specific information What your service provider will do to correct problems When you contact a Service Provider you must follow the problem determination and resolution procedures specified Your Service Provider will attempt to diagnose and resolve your problem over the telephone e mail or through remote assistance Your Service Provider may direct you to download and install designated software updates Some problems can be resolved with a replacement part that you can install yourself called a Customer Replaceable Unit or CRU If so your Service Provider will ship the CRU to you to install If your problem cannot be resolved over the telephone or remotely through your application of software updates or the installation of a CRU by you your Service Provider will arrange for service under the type of warranty service designated for the product under the section titled Warranty information If your Service Provider determines that it is unable to repa
23. size or the feature cannot be used drive capacity of C has been modified 47 Chapter 5 Troubleshooting Other problems The computer does not respond The computer does not start from the desired device The connected external device does not work 48 To turn off your computer press and hold the power button for 4 seconds or more If the computer still does not respond remove the AC adapter and the battery Your computer might lock when it enters sleep mode during a communication operation Disable the sleep timer when you are working on the network See the Boot menu of BIOS Setup Utility Make sure that Boot priority order in BIOS Setup Utility is set so that the computer starts from the device you want Also make sure that the device from which the computer starts is enabled In the Boot menu in BIOS Setup Utility make sure that the device is included in the Boot priority order list Do not connect or disconnect any external device cables other than Plug and Play PnP device while the computer power is on otherwise you might damage your computer When using a high power consumption external devices such as an external USB optical disk drive use external device power adapter Otherwise the device may not be recognized or system shut down may result Replacing the battery Note Use only the battery provided by Lenovo Any other battery could ignite or explode m To replace the battery
24. the computer to an electrical outlet Connect the power cord to the AC adapter Connect the AC adapter to the AC power adapter jack of the computer Plug the power cord into an electrical outlet Turn on the computer Press the power button to turn on the computer Configure the operating system You may need to configure the operating system when it is first used The configuration process may include the procedures below e Accepting the end user license agreement e Configuring the Internet connection e Registering the operating system e Creating a user account Putting your computer into sleep state or shutting it down When you finish working with your computer you can put it into sleep state or shut it down Putting your computer into sleep state If you will be away from your computer for only a short time put the computer into sleep state When the computer is in sleep state you can quickly wake it to resume use and bypass the startup process 10 To put the computer into sleep state do one of the following e Click and select Sleep from the Start menu e Press Fn Fl Note Wait until the power indicator light starts blinking indicating that the computer is in sleep state before you move your computer Moving your computer while the hard disk is spinning can damage the hard disk causing loss of data To wake the computer do one of the following e Press the power button e Press any
25. Agreements Deleting the data from the hard disk is not easy There are methods that seem to delete the data e Move the data to the recycle bin and then choose the Empty recycle bin command e Use the Delete command 115 Appendix E Notices E 116 Format your hard disk using the software for initializing it e Using the preinstalled recovery program bring the hard disk back to factory ship state These operations however only change the file allocation of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith may read and misuse the critical data on hard disks for unexpected purposes To prevent the leakage of data it becomes very important that you take responsibility for deleting all the data from the hard disk when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But we recommend that you make use of the software payware or service pay service specifically developed for the purpose Appendix F Features and Model Name IdeaPad U350 Machine Type 20028 2963 Note The fo
26. If you forget your HDD password a Lenovo authorized servicer cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service If you forget your supervisor password a Lenovo authorized servicer cannot reset your password You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Chapter 5 Troubleshooting A number appears when e The numeric lock function is on To disable it press you enter a letter Fn F8 Keyboard problems Sleep or hibernation problems The computer enters sleep If the processor overheats the computer automatically mode unexpectedly enters sleep mode to allow the computer to cool and to protect the processor and other internal components Check the settings for sleep mode The computer enters sleep Make sure that mode immediately after The battery is charged Power on self test POST The operating temperature is within the acceptable range See Appendix B Use and care information on page 64 Note If the battery is charged and the temperature is within range have the computer serviced The critical low battery error The battery p
27. LENOVO IdeaPad U350 User Guide v1 0 ey leo Re Notes Before using this information and the product it supports be sure to read Important safety information on page iii and Notices in Appendix E first e Some instructions in this guide may assume that you are using Windows Vista If you are using other Windows operating system some operations may be slightly different If you are using other operating systems some operations may not apply to you but it won t substantially affect your use of this computer The features described in this guide are common to most models Some features may not be available on your computer and or your computer may include features that are not described in this user guide First Edition May 2009 Copyright Lenovo 2009 All rights reserved LENOVO products data computer software and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C F R 2 101 with limited and restricted rights to use reproduction and disclosure LIMITED AND RESTRICTED RIGHTS NOTICE If products data computer software or services are delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Respective Users Dear user Thanks for purchasing Lenovo notebook Before using this product please make sure to
28. T RRIkRAS IED T ILL YRUAELTHSEL 109 m Japan Compliance Statement for Power line Harmonics A statement of compliance to the IEC 61000 3 2 harmonics standard is required for all products connecting to the power mains and rated less than 20A per phase HAO BRO 204 8 AT ORR Sree er make JIS C 61000 3 2 Aah m Korea Class B o AAE 79822 AAAA FEE a EA FA AA JAS SS BE JAAA ASS ol SUT 110 gppendix E Notices WEEE and recycling statements General recycling statement Lenovo encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com lenovo environment recycling Turkish statement of compliance The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE T rkiye EEE Y netmeligine Uygunluk Beyan Bu Lenovo r n T C evre ve Orman Bakanl g n n Elektrik ve Elektronik Esyalarda Baz Zararl Maddelerin Kullan m n n S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EFE Y netmeli ine Uygundur 111 Appendix E Notices o gt 112 EU WEEE state
29. ables to the computer 57 Chapter 6 Upgrading a 58 To make sure that the SO DIMM is installed correctly do as follows Turn the computer on Hold F2 during startup The BIOS Setup Utility screen opens The Total Memory item shows the total amount of memory installed in your computer The following table provides a list of CRUs Customer Replaceable Units for your computer and informs you of where to find replacement instructions Setup Poster User Guide AC adapter O Power cord for AC adapter O Battery O O Bottom access doors O O Memory Appendix A Getting help If you need help service technical assistance or just want more information about Lenovo computers you will find a wide variety of sources available from Lenovo to assist you This section contains information about where to go for additional information about Lenovo computers what to do if you experience a problem with your computer and whom to call for service should it be necessary Microsoft Service Packs are the latest software source for Windows product updates They are available by means of a Web download connection charges may apply or from a disc For more specific information and links go to the Microsoft Web site at http www microsoft com Lenovo offers Up and Running technical assistance with installation of or questions related to Service Packs for your Lenovo preinstalled Microsoft Window
30. al surface Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or under the keyboard e Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices e Avoid turning the display beyond 135 Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e Be sure your computer is in sleep or hibernation mode or turned off before moving it This will prevent damage to the hard disk drive and data loss e and care information e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display e Use a quality carrying case that provides adequate cushion and protection Do not pack your computer in a tightly packed suitcase or bag For outdoor use e Backup your critical data before you take your computer outdoors e Ensure that the battery is full e Be sure to turn off the power and close the LCD well e When you leave the computer in your car place it on the back seat to avoid being insolated e Carry the AC adapter and power cord with the computer Handle storage media and drives properly e If your computer comes with an optical drive do not touch the surface of a disc or the lens on the tray e Wait until you hear the CD or DVD click into the center pivot o
31. artitioned before delivery which is used to store hard disk mirror and OneKey Rescue System program files The size of the reserved space for this partition varies according to the model operating system and software of the computer For the sake of safety this partition is not apparent which is commonly referred to as a hidden partition In addition after the hard disk is partitioned or formatted the system will assign a certain amount of hard disk space for the system files For the above reasons the available hard disk space indicated by the operating system is always less than the computer s nominal hard disk capacity Contents Important safety information iii Important safety information iii Chapter 1 Getting to know your COMPUTE unnunnnnannnnnnnnnnnnunnnnnannnnnnn 1 Top view 1 Left side view 4 Right side view 5 Bottom VieWiane anseenesennnn 6 Chapter 2 Learning the basics 8 First use 8 Using AC adapter and battery 11 Using the touchpad 14 Using the keyboard 15 Special keys and buttons 18 System status indicators 20 Securing your computer 21 Connecting external devices 23 Chapter 3 Using the Internet 27 Wired connection ncenee 27 Wireless connection 29 SYStEM nennnennnnnnnnnnununnnunnnunnnnnnunnnn 35 OneKey Rescue System 35 Chapter 5 Troubleshooting 38 Frequen
32. ation on the hard disk and then turn the computer off Never remove the drive while the system is operating in sleep mode or in hibernation mode 51 52 To replace the hard disk drive do the following Turn off the computer then disconnect the AC adapter and all cables from the computer Close the computer display and then turn the computer over Remove the battery pack Remove the Hard disk drive Memory PCI Mini ExpressCard slot compartment cover EJ Remove the frame fixing screw Fl Note DO NOT lift the hard disk drive beyond 5 to avoid damage to the connector 53 Chapter 6 Upgrading a 54 6680086 Remove the screws and detach the metal frame from the hard disk drive Attach the metal frame to a new hard disk drive then tighten the screws Put the hard disk drive gently into the hard disk drive bay with the tab facing upwards and the connectors facing each other then push it firmly into space Reinstall the frame fixing screw Reinstall the compartment cover Reinstall the screws Reinstall the battery pack Turn the computer over again Connect the AC adapter and the cables to the computer again d replacing devices 8 Replacing memory You can increase the amount of memory in your computer by installing a double data rate DDR3 small outline dual inline memory module SO DIMM available as an option in the memory slot of your computer SO DIMMs are
33. ctive CE This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices Properly shielded and grounded cables and connectors must be used in order to reduce the potential for causing interference to radio and TV communications and to other electrical or electronic equipment Such cables and connectors are available from Lenovo authorized dealers Lenovo cannot accept responsibility for any interference caused by using other than recommended cables and connectors Lenovo Product Service Information B Lenovo MARS AAMT fey AS A IRA BIB 2S SIHFRERAKHDRERTAEZ ARFS ah 0800 000 700 Japanese VCCI Class B Statement CORES HHUBRESERESSERMHRBS VCCI OBI DS FFABPRAMWRE CT CORE ZERRI SCARE LTWEFTH TOREDIG TETLEY a YEREL TRASNA E SMBS SROTCEMHVE
34. d power cords battery pack and all the cables before you open the device covers unless instructed otherwise in the installation and configuration procedures Keep the covers closed whenever the computer is plugged in Chapter 1 85 Top view oO o om Note The illustrations in this manual may differ from the actual product Please refer to the actual product Chapter 1 Getting Attention Do NOT open the display panel beyond 135 degree When closing the display panel be careful NOT to leave pens or any other objects in between the display panel and the keyboard Otherwise the display panel may be damaged Power button Press this button to turn on the computer OneKey Rescue Press this button to open OneKey Rescue System If System button OneKey Rescue System has been preinstalled when the computer is powered off Note For details see Chapter 4 OneKey Rescue System on page 35 Mute button Use this button to mute unmute the computer Ambient Light The light sensor detects the environmental illuminance and Sensor automatically adjusts the panel brightness of the display accordingly if enabled You may enable disable the light sensor in Lenovo Energy Management software System status For details see System status indicators on page 20 indicators Built in The built in microphone with noise reduction can be used microphone for video conferencing vo
35. devices Open the interface for display resolution settings Open the interface for integrated wireless devices settings enable disable Enable Disable the touchpad Enable Disable the numeric keypad Activate the pause function Activate the break function Enable Disable the Scroll Lock Activate the insert function Activate the system request Increase Decrease display brightness Decrease Increase volume level 17 8 Special keys and buttons Your computer has several special keys and buttons T 18 OneKey Rescue System button E e When the computer is powered off press this button to enter the OneKey Rescue System if Lenovo OneKey Rescue System has been preinstalled e Under Windows operating systems press this button to start Lenovo OneKey Recovery Note For details see OneKey Rescue System on page 35 Mute button FJ Mute Unmute the computer 19 Chapter 2 Learning the basics System status indicators These indicators inform you of the computer status Hard disk drive indicator Scroll lock indicator amp Num lock indicator Caps lock indicator Power status indicator Battery status indicator FOOSE a8 amp Wireless communication indicator a Touchpad indicator
36. e In some situation or environment the use of wireless LAN PCI Express Mini Card or Bluetooth Daughter Card may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include e Using the integrated wireless cards on board of airplanes or in hospitals e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization e g airport or hospital you are encouraged to ask for authorization to use wireless LAN PCI Express Mini Card or Bluetooth Daughter Card prior to turning on the computer Safety information related to Mobile Broadband Do not use the Mobile Broadband feature on your computer in highly flammable areas e g gas station or near blasting Though it is rare the Mobile Broadband module like other cellular network devices could generate a spark Avoid using Mobile Broadband feature outdoors during a thunderstorm pendix E Notices Use of mobile devices on board aircraft is explicitly prohibited by many airlines companies especially during take off and landing The built in Mobile Broadband module on your computer is a low power radio transceiver When it is turned on it intermittently receives and transmits radio frequency RF energy which could cause interference
37. e cursor on the screen slide your fingertip over the pad in the direction to which you want the cursor to move Left click button The function corresponds to that of the left mouse button on a conventional mouse Right click button The function corresponds to that of the right mouse button on a conventional mouse 14 Shanta E Learning the basics Note You can enable disable the touchpad using Fn F6 8 Using the keyboard Your computer has a numeric keypad and function keys incorporated in its standard keyboard m Numeric keypad The keyboard has keys that when enabled work as a 10 key numeric keypad To enable or disable the numeric keypad press Fn F8 Note The NumLk indicator will light on if the numeric keypad is enabled 15 Chapter 2 Learning the basics 16 Function key combinations Through the use of the function keys you can change operational features instantly To use this function press and hold Fn Ell then press one of the function keys FP _ Chapte Learning the basics The following describes the features of each function key Fn Esc Fn Fi Fn F2 Fn F3 Fn F4 Fn F5 Fn F6 Fn F8 Fn F9 Fn F10 Fn F11 Fn F12 Fn PrtSc Fn t Fn lt gt Turn on off the integrated camera Enter sleep mode Turn on off the LCD screen Shift to other connected display
38. e to the SIM card as well as the SIM card reader 34 Chapter 4 OneKey Rescue B OneKey Rescue System E Introduction The Lenovo OneKey Rescue System is an easy to use application that can be used to back up the data on your system partition C drive for easy restore when required You can run Lenovo OneKey Rescue under a Windows operating system and the OneKey Rescue System without starting the Windows operating system Attention e In order to utilize the features of the OneKey Rescue System your hard disk already includes a hidden partition by default to store a system image file and OneKey Rescue System program files This default partition is hidden for security reasons and is the reason the available disk space is less than it claims The exact available hard disk space depends on the file size of the mirror image file based on the size of operating system and preinstalled software e You can use the Restore to factory default feature to restore the system partition C drive back to the factory default i e the state your computer was when you purchased it Make sure you back up any critical data stored on the system partition C drive to other media such as another disk partition CD DVD discs or removable storage devices 35 36 Using Lenovo OneKey Recovery in Windows In Windows you can create a backup of an entire system partition saving it on your local hard disk You can back up your data to a CD
39. en using the computer close to an appliance that can produce negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherever possible ground your computer to facilitate safe electrostatic discharge m Notice of static electricity When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage Limit your movement Movement can cause static electricity to build up around you Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components 65 Appendix B Use 66 When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity in the package and your body Whenever possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is not possible place the static protective packaging on a smooth level surface and place the part on it Do not place the part on the computer cover or other met
40. ephone line Splitter 3 Not supplied Note The above diagrams are for reference only Actual connection method may vary E Software configuration Consult your Internet Service Provider ISP for details on how to configure your computer 28 Chapter a Using the Internet Wireless connection provides mobile access to the Internet allowing you to stay online anywhere the wireless signal covers Wireless connection Divided by the signal scales wireless connection to the Internet can be built based on the following standards Wi Fi Wi Fi networks cover a small physical area like a home office or small group of buildings An access point is necessary for the connection WiMAX WiMAX networks connect several Wireless LAN systems to cover a metropolitan area providing high speed broadband access without the need for cables Mobile Broadband The Mobile Broadband network provides Internet access to computers cell phones and other devices over a large geographic area Mobile networks are used for data transmission and access is usually provided by a mobile network operator A Mobile Broadband SIM card is necessary for the connection Note Your computer may not support all wireless connection methods 29 30 Using Wi Fi WiMax specific models only Enabling wireless connection To enable wireless communications do the following Slide the integrated wi
41. f an optical drive before closing the tray e When installing your hard disk follow the instructions shipped with your hardware and apply pressure only where needed on the device 67 Appendix B Use 68 Data safety e Do not delete unknown files or change the name of files or directories that were not created by you otherwise your computer software might fail to work e Be aware that accessing network resources can leave your computer vulnerable to computer viruses hackers spyware and other malicious activities that might damage your computer software or data e It is your responsibility to ensure that you have adequate protection in the form of firewalls antivirus software and anti spyware software and keep this software up to date Take care in setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo authorized service providers will not reset it and you might have to replace your system board or hard disk drive Other important tips e Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards e Your computer might have both an Ethernet connector and a modem connector If so be sure to connect your communication cable to the correct one so your connector is not damaged Append nd care information Register your Lenovo products with Lenovo
42. from the computer to the paired wireless device Open Bluetooth File Transfer Wizard from Accessories of the Start menu 2 Click Send a file select the wireless device where you want to save the file and click Next Select the file and send it To receive files from the paired wireless device to the computer Refer to the instructions shipped with the wireless devices to send files to the computer The files are saved in Bluetooth Exchange Folder Note You can change the path of Bluetooth Exchange Folder in Control Panel gt Bluetooth Devices gt Bluetooth Settings Chapter 3 Using the Internet _ As a global network the Internet connects computers worldwide providing services such as e mailing information searching electronic commerce Web browsing and entertainment You can connect the computer to the Internet in the following ways Wired connection uses physical wiring to connect Wireless network technology connect without wiring a Wired connection Wired connection is a reliable and safe way to connect the computer to the Internet Generally the following two accessing methods are widely used Cable Cable Internet services use a cable modem connected to the residential cable TV line DSL DSL is a family of related technologies that bring high speed network access to homes and small businesses over ordinary telephone lines 27 m Hardware connection Cable DSL TV cable Tel
43. gram or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of 95 Appendix E Notices 96 express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are
44. hased for your own use and not for resale This Lenovo Limited Warranty is available in other languages at www lenovo com warranty m What this warranty covers Lenovo warrants that each hardware product that you purchase is free from defects in materials and workmanship under normal use during the warranty period The warranty period for the product starts on the original date of purchase specified on your sales receipt or invoice unless Lenovo informs you otherwise in writing The warranty period and type of warranty service that apply to your product are designated below under the section titled Warranty information THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES APPLY ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS 77 Appendix C Lenovo limited 78 ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU How to obtain warranty service If the product does not function as warranted during the warranty
45. ice narration or simple audio recordings Integrated Use the camera for video communication camera Wireless module The built in antennas ensure optimal reception of wireless antennas communication radio Computer The LCD display provides brilliant visual output display Touchpad The touchpad functions as a conventional mouse Note For details see Using the touchpad on page 14 Chapter 1 Getting B Left side view gt P IDE Kensington slot Attach a security lock not supplied here Note For details see Attaching a security lock not supplied on page 21 Fan louvers Dissipate internal heat Note Make sure that none of the fan louvers are blocked or else overheating of the computer may occur VGA port Connects to external display devices HDMI port Connects to devices with HDMI input such as a TV or a display RJ 45 port Connects to an Ethernet network Note For details see Wired connection on page 27 USB port Connects to USB devices Note For details see Connecting a universal serial bus USB device on page 25 Integrated wireless Use this switch to turn on off the wireless radio of all device switch wireless devices on your computer Chapter 1 Getting ig oo your computer Right side view EU Memory card slot Insert memory cards not supplied here Note For details see Using memory
46. ina Hong Kong Taiwan Macau United States Canada a Mexico France 800 6012 047 1800 18 2388 1800 06 0087 001 803 0601 2003 1800 111 00724 1800 1528 1800 113324 011 26388288 9900173324 400 810 8888 852 2516 3919 886 0800 000 702 0800 689 1 877 453 6686 1 877 453 6686 1 800 92536686 0826 536 686 91 92 South Africa 0861 536 686 Australia 1300 557 073 New Zealand 0800 446 833 Russia Toll free 8 800 700 7888 Alternate No 7 495 662 7888 Ukraine 38 044 458 38 70 the Republic of Kazakhstan 7 727 2971150 7 727 2971160 Poland 0800 702 062 Turkey 0811 267 7777 Brazil Toll Number Sao Paulo Region 55 11 4003 5366 Toll Free Number Outside of Sao Paulo Region 0800 888 5366 Additionally you can find support information and updates including service phone numbers for unlisted countries on the Lenovo Web site located at http consumersupport lenovo com Appendix D Customer repla Customer Replaceable Units CRUs are computer parts that can be upgraded or replaced by the customer There are two types of CRUs internal and external External CRUs are easy to install whereas internal CRUs require some technical skills and in some cases might require tools such as a screwdriver However both internal and external CRUs are safe for removal by the customer Customers are responsible for replacing all external CRUs Internal CRUs can be removed and
47. installed by customers or by a Lenovo service technician during the warranty period Your computer contains the following types of external CRUs e External CRUs pluggable These CRUs unplug from the computer Examples of these types of CRUs include the AC adapter and power cord External CRUs with latches These CRUs include a latch to help you remove and replace the part Examples of these types of CRUs include the notebook main battery and a hard disk drive 93 Your computer contains the following types of internal CRUs e Internal CRUs located behind an access panel These CRUs are isolated parts within the computer that are concealed by an access panel that is typically secured by either one or two screws Once the access panel is removed only the specific CRU is visible Examples of these types of CRUs include memory modules and hard disk drives e Internal CRUs located within the product These CRUs are accessible only by opening the computer s outer case Examples of these CRUs include PCI Express Mini Cards and the integrated keyboard 94 Appendix E Notices _ a Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product pro
48. ir your product your Service Provider will replace it with one that is at least functionally equivalent If your Service Provider determines that it is unable to either repair or replace your product your sole remedy is to return the product to your place of purchase or to Lenovo for a refund of your purchase price 79 Appendix C Le 80 Replacement of a product or part When the warranty service involves the replacement of a product or part the replaced product or part becomes Lenovo s property and the replacement product or part becomes your property Only unaltered Lenovo products and parts are eligible for replacement The replacement product or part provided by Lenovo may not be new but it will be in good working order and at least functionally equivalent to the original product or part The replacement product or part shall be warranted for the balance of the period remaining on the original product Before your Service Provider replaces a product or part you agree to 1 remove all features parts options alterations and attachments not under warranty service ensure that the product or part is free of any legal obligations or restrictions that prevent its replacement and obtain authorization from the owner to have your Service Provider service a product or part if you do not own it enovo limited warranty Your additional responsibilities Where applicable before service is provided you agree to fo
49. ironment 0645 101 lenovo If your product is not working correctly DO NOT RETURN IT TO THE STORE For technical assistance contact a Lenovo support specialist 24 hours a day by calling toll free 1 877 4 LENOVO 1 877 453 6686 Additionally you can find support information and updates on the Lenovo Web site located at http consumersupport lenovo com Only for the users from the United States New World New Thinking www lenovo com ous 6003 LUYO ON P N 147002394 Printed in China lenovo
50. key on the keyboard Shutting down your computer If you are not going to use your computer for a day or two shut it down To shut down your computer click and select Shut Down from the Start menu Chapter 2 Learning the basics Using AC adapter and battery Checking battery status You can determine the percentage of battery power remaining by using Windows Power Options Note As each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors The amount of energy stored in the battery when you commence work e The way you use your computer for example how often you access the hard disk drive and how bright you make the computer display Charging the battery When you find that the battery power is low you need to charge the battery or replace it with a fully charged one The battery is charged when the AC adapter is connected to the computer and the battery is installed Charging time will depend on the usage environment You need to charge the battery in any of the following situations e When you purchase a new battery e If the battery status indicator starts blinking e If the battery has not been used for a long time 11 12 Notes e You are advised to insert the battery pack when using your computer to prevent small particles from entering the inside of your computer e To increase the life of the battery pack the c
51. linking press the power button to resume from the sleep mode If the problem persists follow the solution in the following problem The screen is unreadable or distorted Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced Make sure that The Mute function is off The headphone jack is not used Speakers is selected as a playback device 45 Chapter 5 Troubleshooting Battery problems Your computer shuts down Discharge and recharge the battery before the battery status indicator shows empty or Your computer operates after the battery status indicator shows empty The operating time for a e For details see Handling the battery in Chapter 2 fully charged battery is short The computer does not The surge protector in the battery might be active operate with a fully charged Turn off the computer for one minute to reset the battery protector then turn on the computer again The battery does not e For details see Handling the battery in Chapter 2 charge A hard disk drive problem The hard disk drive does e In the Boot menu in BIOS Setup Utility make sure not work that the hard disk drive is included in the Boot
52. llow the service request procedures that your Service Provider specifies backup or secure all programs and data contained in the product provide your Service Provider with all system keys or passwords and sufficient free and safe access to your facilities to perform service and ensure that all information about identified or identifiable individuals Personal Data is deleted from the product or that with respect to any Personal Data that you did not delete you are in compliance with all applicable laws Use of personal information If you obtain service under this warranty Lenovo will store use and process information about your warranty service and your contact information including name phone numbers address and e mail address Lenovo will use this information to perform service under this warranty and to improve our business relationship with you We may contact you to inquire about your satisfaction regarding our warranty service or to notify you about any product recalls or safety issues In accomplishing these purposes we may transfer your information to any country where we do business and may provide it to entities acting on our behalf We may also disclose it where required by law 81 82 What this warranty does not cover This warranty does not cover the following uninterrupted or error free operation of a product loss of or damage to your data any software programs whether provided
53. llowing specifications may contain technical inaccuracies or typographical errors Lenovo reserves the right to improve and or change specifications at any time without notice Form Factor Size Appr 328 x 228mm Depth 17 24 9mm Weight Appr 1 6kg System CPU Intel ULV Processors Memory DDR3 SO DIMM LCD 13 3 HD LCD HDD 2 5 SATA 250 320 500G or SSD 64 128 256G Keyboard 6 row Lenovo Keyboard Integrated Camera 1 3M Battery 38Wh 41Wh 4 cells Li ion battery AC Adapter 65W 117 VO Ports USB USB 2 0 x 3 ports Communication RJ 45 port Audio Headphone Mic In Jack Video D sub port HDMI port Memory card slot 4in 1 slot x 1 MMC SD MS MS PRO Kensington slot 118 Yes an Trademarks Lenovo Lenovo logo IdeaPad VeriFace OneKey are either registered trademarks or trademarks of Lenovo in the United States and or other countries Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Other company product or service names may be trademarks or service marks of others All other trademarks and registered trademarks are trademarks or registered trademarks of their respective holders In this manual and marks are not specified 119 Index AC adapter USING ennnnenenen 11 B Battery Charging neeeeeene 11 Bluetooth Connecting enenee 25 Interoperability Usage environment 101 Cc
54. ly to your hardware The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or non warranted parts e Identification of software problem sources e Configuration of BIOS as part of an installation or upgrade e Changes modifications or upgrades to device drivers e Installation and maintenance of network operating systems NOS e Installation and maintenance of application programs To determine if your Lenovo hardware product is under warranty and when the warranty expires go to http consumersupport lenovo com Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms Be sure to retain your proof of purchase to obtain warranty service 61 Appendix A G If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Please ensure that you have downloaded the most current drivers and system updates and recorded information before you call When calling for technical assistance please have the following information available e Machine Type and Model e Serial number of your computer and your proof of purchase e Description of the problem e Hardware and software configuration information for your system Note For the latest list of customer support center telephone numbers and hours of operation visit the Support Web site at http consumersupport
55. ments The Waste Electrical and Electronic Equipment WEEE mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive Users of electrical and electronic equipment EEE with the WEEE marking per Annex IV ofthe WEEE Directive must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com lenovo environment recycling endix E Notices Japan recycling statements Collecting and Recycling a Disused Lenovo Computer or Monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an ind
56. mpletely and remove any cloth fibers from the computer surface Note Shut down the computer and then disconnect the power cord before cleaning the computer m Cleaning your computer keyboard Absorb some isopropyl rubbing alcohol on a soft dust free cloth Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth may hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys Allow to dry To remove any crumbs and dust from beneath the keys you can use a camera blower with a brush or cool air from a hair drier Note Avoid spraying cleaner directly on the display or the keyboard 75 m Cleaning your computer display 76 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard when the cover was pressed from the outside Wipe or dust the stain gently with a soft dry cloth If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities Wring out as much of the liquid as you can Wipe the display again do not let any liquid drip into the computer Be sure to dry the display before closing it Appendix C Lenovo limited wa rranty This Lenovo Limited Warranty applies only to Lenovo branded hardware products you purc
57. n das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden E nn E Notices Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmittein Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B 107 Appendix E Notices m 108 European Union Compliance Statement Class B Compliance European Union Compliance to the Electromagnetic Compatibility Dire
58. network operators to identify their service subscribers on the mobile network You will get the SIM card from your mobile network operator after you have activated the Mobile Broadband service 31 Chapter 3 Using the Internet E e A connection management utility to connect disconnect to your Mobile Broadband network Note In general your mobile service provider provides this utility Inserting the SIM card To insert the SIM card Turn off the computer then disconnect the AC adapter and all cables from the computer Close the computer display and turn it over Remove the battery Insert the SIM card to the card slot until it clicks into place as shown in the drawing Note Insert the SIM card in the direction shown below Inserting the SIM card in the wrong direction may damage the SIM card slot SL SS Notch SS ed Corner S 32 Put the battery back in place turn the computer over again and reconnect the cables Removing the SIM card To remove the SIM card Tum off the computer then disconnect the AC adapter and all cables from the computer Close the computer display and turn it over Remove the battery Push the SIM card in until you hear a click and then pull the SIM card out 33 Put the battery back in place turn the computer over again and reconnect the cables Note Never insert or remove the SIM card while the computer is on Doing so may cause permanent damag
59. not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this docume
60. nt should verify the applicable data for their specific environment The software interface and hardware configuration described in all the manuals included with your computer may not match the actual configuration of the computer you purchased Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list 97 Appendix E Notices ENERGY STAR model information ob 98 ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with an ENERGY STAR compliant designation Lenovo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers By using ENERGY STAR compliant products and taking advantage of the power management features of your computer you reduce the consumption of electricity Reduced electrical consumption contributes to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR visit http www energysta
61. omputer does not start recharging the battery immediately after it drops from fully charged e Charge the battery at a temperature between 50 F and 80 F 10 C 30 C e Full charge or discharge is not required Removing the battery pack If you are not going to use the computer for an extended period of time or if you need to send your computer to Lenovo for service etc remove the battery pack from the computer Before removing the battery pack make sure the computer has been shut down Handling the battery If the rechargeable battery pack is replaced with an incorrect type there may be danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury and detriment to the environment pay attention to the following points Notes Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose the battery pack to water or rain Do not attempt to disassemble the battery pack Do not short circuit the battery pack Keep the battery pack away from children Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards 13 8 Using the touchpad a De o osua n a T T T T T 1 Touchpad To move th
62. ower is getting low Connect the AC message appears and the adapter to the computer or replace the battery with computer immediately turns a fully charged one off 43 44 The computer does not e If the computer does not return from sleep mode it return from sleep mode and may have entered hibernation mode automatically does not work because the battery is depleted Check the power indicator e If your computer is in sleep mode connect the AC adapter to the computer then press any key or the power button If your computer is in hibernation mode or power off state Connect the AC adapter to the computer then press the power button to resume operation Note If the system still does not return from sleep mode your system has stopped responding and you cannot turn off the computer reset the computer However unsaved data may be lost To reset the computer press and hold the power button for 4 seconds or more If the computer is still not reset remove the AC adapter and the battery Computer screen problems The screen is blank The screen is unreadable or distorted Incorrect characters appear on the screen Sound problems No sound can be heard from the speaker even when the volume is turned up Do the following If you are using the AC adapter or using the battery and the battery status indicator is on press Fn to make the screen brighter If the power indicator is b
63. perate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 US A Telephone 919 294 5900 C Industry Canada Class B Emission Compliance Statement This Class B digital apparatus complies with Canadian ICES 003 105 Appendix E Notices 106 Avis de conformite a la r glementation d Industrie Canada Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada German Class B Compliance Statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wen
64. priority order correctly A startup problem The Microsoft Windows e Use the OneKey Rescue System to help solve or operating system does not identify your problem For details on the OneKey start Rescue System see Chapter 4 OneKey Rescue System on page 35 46 Chapter 5 Troubleshooting OneKey Rescue System problems Full backup cannot be e You are not currently using a Windows operating made system e There is not enough space to store the backed up data You will need to free more hard disk space on your system partition C drive e Ifyou are backing up your data toa CD DVD make sure you are using compatible burning devices e Ifyou are burning backed up files to CD DVD make sure the burning devices are compatible with the CD DVD discs Incremental backup cannot You did not run Full backup in the default path be made Please make sure you ran Full backup in this path before running Incremental backup e You did not select the default path for Incremental backup Incremental backup files can only be saved to the default path Please do not specify a different location e The free disk space for the default location is insufficient Please free more space on that hard drive A prompt to repair system e Make sure you have installed the latest Microsoft kernel files appears when service pack on your system using System Repair Restore to factory default e The system partition such as the partition
65. r compatibility or known issues Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved them If you ever need to run a recovery operation on your computer by OneKey Rescue System see Chapter 4 OneKey Rescue System on page 35 If required you can find your country s customer support center at the following Web address http consumersupport lenovo com When calling the customer support center please make sure you have your machine type model and serial number available and the computer is in front of you Also if the machine is producing error codes it is helpful to have the error screen on or the message written down 73 Appendix B Use m Cleaning the cover of your computer 74 Occasionally clean your computer as follows 6000 600 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth Wait for the surface to dry co
66. r gov a Bin E Notices Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified duration Table 1 ENERGY STAR power management features by operating system Windows XP Windows Vista e Turn off monitor After Power plan Energy Star 10 minutes e Turn off the display After Turn off hard disks After 10 minutes 30 minutes e Put the computer to sleep e System standby After 20 min After 25 minutes utes e Advanced power settings e System hibernates After 2 hours Turn off hard disks After 20 minutes Hibernate After 1 hour To awaken your computer from a Sleep or System Standby mode press any key on your keyboard For more information about these settings refer to your Windows Help and Support information system 99 Appendix E Notices 100 Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on Direct Sequence Spread Spectrum DSSS Complementary Code Keying CCK and or Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to e The IEEE 802 11a b g n Standard on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers
67. read this User Guide carefully We are most honored to have you as our customer In order to make sure you master the usage of Lenovo notebook soon we have prepared this User Guide for you This manual has been made very simple and comprehensive In this manual you can get information on the system configuration installation steps and the basic operating systems We strongly recommend that in using this product please be sure to carefully read the manual It will actually help you make better use of the computer We have done our best to avoid human errors in making sure that the information provided in the manual is accurate and reliable However we cannot completely guarantee that there will not be any mistakes that were not found and checked out before printing Please bear with us because there might also be some uncontrolled omissions while printing binding or distributing Because we are trying to improve the full performance and reliability of our equipment the hardware and software components might need some little adjustment In this case this might lead to an inconsistency in the actual makeup of the equipment to that of the information stated in the manual but it will not substantially affect your use Thanks for your cooperation Explanation of hard disk capacity Dear user While using your computer you may find that the nominal hard disk capacity indicated is somewhat different from the disk capacity displayed by the
68. reless device switch to ww Press Fn F5 to make configuration Hardware connection Access point H o Wi Fi WiMax network Not supplied Software configuration Consult your Internet Service Provider ISP and search Windows Help and Support Center for details on how to configure your computer Using the Internet Using Mobile Broadband specific models only Before getting started with Mobile Broadband you first need to choose a mobile network operator and make sure you are in the coverage area of the network After that you also need To activate the Mobile Broadband service through your local mobile network operator You will get a Subscriber Identity Module SIM card after activation For instructions on inserting the SIM card refer to Inserting the SIM card on page 32 Notes Various standards are in use by mobile operators to provide Mobile Broadband services The Lenovo Mobile Broadband module may support one or more of the following standards GSM Global System for Mobile Communications TD SCDMA Time Division Synchronous Code Division Multiple Access SCDMA Synchronous Code Division Multiple Access EV DO Evolution Data Optimized HSPA High Speed Packet Access Mobile Broadband is a subscription service Refer to your local mobile network operator for availability cost and other information A SIM card is a type of smart card used by mobile
69. ribes problems that might negate the need to refer to the more comprehensive information in Chapter 2 8 Troubleshooting Display problems When I turn on the compu If the screen is blank make sure that ter nothing appears on the The battery is installed correctly sazen The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer power is on Press the power button again for confirmation The memory is installed correctly e If these items are properly set and the screen remains blank have the computer serviced When turn on the e Restore backed up files to your Windows computer only a white environment or the entire contents of your system cursor appears on a blank partition C drive to the original factory contents screen using OneKey Recovery If you still see only the cursor on the screen have the computer serviced 41 Chapter 5 Troubleshooting E My screen goes blank while the computer is on A Password problem 42 forgot my password Your screen saver or power management may be enabled Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode Touch the touchpad Press any key on the keyboard Press the power button If you forget your user password you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password changed
70. rk environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer Be careful about where and how you work e Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm or 5 in Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it may become electrostatically charged Such a charge may be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a e and care information discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore wh
71. s product 59 Appendix A Getti 60 Getting help on the Web The Lenovo Web site on the World Wide Web has up to date information about Lenovo computers and support The address for the Lenovo home page is http consumersupport lenovo com You can find support information for your Lenovo IdeaPad computer at http consumersupport lenovo com Research this Web site to learn how to solve problems find new ways to use your computer and learn about options that can make working with your Lenovo computer even easier Calling the customer support center If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the customer support center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service Appetite Gating help and service e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs available that app
72. shall be governed construed and enforced in accordance with the laws of Singapore without regard to conflict of laws If you acquired the product in India disputes arising out of or in connection with this warranty shall be finally settled by arbitration held in Bangalore India Arbitration in Singapore shall be held in accordance with the Arbitration Rules of Singapore International Arbitration Center SIAC Rules then in effect Arbitration in India shall be held in accordance with the laws of India then in effect The arbitration award shall be final and binding on the parties without appeal Any award shall be in writing and set forth the findings of fact and the conclusions of law All enovo limited warranty arbitration proceedings including all documents presented in such proceedings shall be conducted in the English language and the English language version of this warranty prevails over any other language version in such proceedings Other rights THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION YOU MAY ALSO HAVE OTHER RIGHTS UNDER APPLICABLE LAW OR WRITTEN AGREEMENT WITH LENOVO NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS INCLUDING RIGHTS OF CONSUMERS UNDER NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT European Economic Area EEA Customers in the EEA may contact
73. ss Chapter Learning the basics Securing your computer This section provides information about how to help protect your computer from theft and unauthorized use Attaching a security lock not supplied You can attach a security lock to your computer to help prevent it from being removed without your permission For details on installing the security lock please refer to the instructions shipped with the security lock that you have purchased Refer to the Left side view on page 4 for the location of the Kensington slot Notes e Before purchasing any security product verify that it is compatible with this type of security keyhole e You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo offers no comment judgement or warranty regarding the function quality or performance of locking devices and security features 21 Chapter 2 Learning the basies E 22 Using VeriFace VeriFace is a face recognition software which takes a digital snapshot extracts key features of your face and creates a digital map that becomes rot the system s password Note The face registration and verification works best in an environment with steady and even light For more instructions on VeriFace see the help file on your software Using passwords Using passwords helps prevent your computer from being used b
74. the available service Scheduling of service will depend upon the time of your call parts availability and other factors Types of warranty service Customer Replaceable Unit CRU Service Under CRU Service your Service Provider will ship CRUs to you for installation by you CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request CRUs that are easily installed by you are called Self service CRUs while Optional service CRUs may require some technical skill and tools Installation of Self service CRUs is your responsibility You may request that a Service Provider install Optional service CRUs under one of the other types of warranty service designated for your product An optional service offering may be available for purchase from Lenovo to have Lenovo install Self service CRUs for you You may find a list of CRUs and their designation in the publication that ships with your product or at www lenovo com CRUs The requirement to return a defective CRU if any will be specified in the materials shipped with a replacement CRU When return is required 1 return instructions a prepaid return shipping label and a container will be included with the replacement CRU and 2 you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty 30 days of your receipt of the replacement Ap C Lenovo limited warranty
75. tly Asked Questions 38 Troubleshooting e 41 Chapter 6 Upgrading and replacing devices unuuesnnnennenennen Replacing the battery Replacing the hard disk te Eo N E 51 Replacing memory 55 Appendix A Getting help and SOMVICC ecectesssseenesesessenseeesnenaens 59 Getting help on the Web 60 Calling the customer support COMME E essen seen 60 Getting help around the World 63 Lenovo warranty service telephone numbers 63 Contents lt a Appendix B Use and care EU WEEE statements 112 information eneeeeseeeneenneennnnnn 64 Japan recycling statements 113 Caring your computer 64 Notice for users in the Accessibility and comfort 70 USA 115 Maintenance nnneenen 72 Notice on deleting data from Appendix C Lenovo limited your hard disk 115 warranty nneenernennennennennennnnennennnn 77 Appendix F Features and Warranty information 87 Specifications 117 Lenovo warranty service Trademarks telephone numbers 91 Appendix D Customer replaceable units CRUS uenneesneessnnsnnnnnnnnnnne 93 Appendix E Notices 95 NOCES irnatok naa i 95 ENERGY STAR model information 98 Wireless related information 100 Electronic emissions notices 104 WEEE and recycling Statements 0 cece eee 111 Turkish statement of COMPLIANCE nee 111 T rkiye EEE Y netmeli ine Uygunluk Beyan
76. uestions This section lists frequently asked questions and tell where you can find detailed answers For details about each publication included in the package with your computer see Lenovo IdeaPad U350 Setup Poster What safety precautions should I follow when using my computer See Important safety information on page iii of this guide How can I prevent problems with my computer See Appendix B Use and care information on page 64 of this guide More tips can be found in Chapter 1 and 2 What are the main hardware features of my new computer More information can be found in Chapter 1 and 2 Where can I find the detailed specifications for my computer See http consumersupport lenovo com I need to upgrade a device or I need to replace one of the following the hard disk drive memory or the keyboard See Appendix D Customer replaceable units CRUs on page 93 of this guide 38 Where are the recovery discs Your computer did not come with a recovery disc For an explanation of the alternative recovery methods offered by Lenovo see Chapter 4 OneKey Rescue System on page 35 How can I contact the customer support center See Appendix A Getting help and service on page 59 of this guide Where can I find warranty information For the warranty applicable to your computer including the warranty period and type of warranty service see Appendix C Lenovo limited warranty on page
77. ustrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at www ibm com jp pc service recycle pcrecycle http www ibm com jp pc service recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details visit the Lenovo Web site at www ibm com jp pc service recycle personal http www ibm com jp pc service recycle personal 113 Appendix E Notices E 114 Disposing of a Lenovo Computer Components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing a Disused Battery Pack from Lenovo Notebook Computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a
78. with the operation of the airplane communication or navigation system Refer to rules or regulations of your airline company for Mobile Broadband use Never enable Mobile Broadband feature on your computer unless you are explicitly permitted to do so Follow restrictions when using your computer in hospitals Some equipments in hospitals are sophisticated and are susceptible to electromagnetic interference Do not enable Mobile Broadband feature near medical equipment without requesting permission The Mobile Broadband communication may affect the operation of implanted cardiac pacemakers and other medically implanted equipment Patients with cardiac pacemakers should be well aware that use of Mobile Broadband feature on this computer may cause the implanted device to malfunction If patients have any doubt that there is interference taking place immediately disable the wireless radio on the computer and contact the doctor for more information Q The Mobile Broadband module embedded in your computer does not support voice calls hence their use for essential communications is not possible Therefore you should never rely upon the device for essential communications 103 Appendix E Notices o i 104 Electronic emissions notices The following information refers to Lenovo IdeaPad U350 machine type 20028 2963 Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for
79. with the product or installed subsequently failure or damage resulting from misuse accident modification unsuitable physical or operating environment natural disasters power surges or improper maintenance by you damage caused by a non authorized service provider failure of or damage caused by any third party products including those that Lenovo may provide or integrate into the Lenovo product at your request and any technical or other support such as assistance with how to questions and those regarding product set up and installation This warranty is voided by removal or alteration of identification labels on the product or its parts enovo limited warranty Limitation of liability Lenovo is responsible for loss or damage to your product only while it is 1 in your Service Provider s possession or 2 in transit in those cases where the Service Provider is responsible for the transportation Neither Lenovo nor your Service Provider is responsible for any of your data including confidential proprietary or personal data contained in a product You should remove and or backup all such information from the product prior to its service or return Circumstances may arise where because of a default on Lenovo s part or other liability you may be entitled to recover damages from Lenovo In each such instance regardless of the basis of your claim against Lenovo including breach negligence misrepresentation
80. y others Once you set a password and enable it a prompt appears on the screen each time you power on the computer Enter your password at the prompt The computer cannot be used unless you enter the correct password Note This password can be from one to seven alphanumeric characters in any combination For details about how to set the password see the help to the right of the screen in BIOS setup utility Note To enter BIOS setup utility press F2 when the Lenovo logo appears on the screen while the computer is starting up B Connecting external devices Your computer has a wide range of built in features and connection capabilities m Using memory cards not supplied Your computer supports the following types of memory cards e Secure Digital SD card e MultiMediaCard MMC e Memory Stick MS e Memory Stick PRO MS PRO Notes e Insert ONLY one card in the slot at a time e This card reader does not support SDIO devices e g SDIO Bluetooth etc 23 Inserting a memory card Push the dummy card until you hear a click Gently pull the dummy card out of the memory card slot Note The dummy card is used for preventing dust and small particles from entering the inside of your computer when the memory card slot is not in use Retain the dummy card for future use Slide the memory card in until it clicks into place m Removing a memory card Push the memory card until you hear a click Gentl
81. y pull the memory card out of the memory card slot Note Before removing the memory card unable it by Windows Safely Remove Hardware utility to avoid data corruption 24 Chapter 2 Learning the basics m Connecting a universal serial bus USB device Your computer comes with 3 USB ports compatible with USB devices Note When using a high power consumption USB device such as USB ODD use the external device s power adapter Otherwise the device may not be recognized or system shut down may result m Connecting a Bluetooth device specific models only If your computer has an integrated Bluetooth adapter card it can connect to and transfer data wirelessly to other Bluetooth enabled devices such as notebook computers PDAs and cell phones You can transfer data between these devices without cables and up to 10 meters range in open space Note The actual maximum range may vary due to interference and transmission barriers To get the best possible connection speed place the device as near your computer as possible Enabling Bluetooth communications Slide the integrated wireless device switch to Press Fn F5 to make configuration Notes e When you do not need to use the Bluetooth function turn it off to save battery power e For details on pairing with wireless devices refer to their instructions e Pairing methods may vary by operating systems 25 Chapter 2 Learning the basics 26 To send files

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