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AVG File Server Edition 9.0, 15u, 1Y

1. AVG File Server Edition lO x File Components History Tools Help Anti Rootkit scan is ru AVG E Please minimize usage of yo Anti Virus Scan is running Result Infection G Anti Rootkit scan 9319 0 Currently scanning Rootkits Current object CAWINDOWS inf 009 NET Framework Additional scan settings onal j Automatic scan Objects scanned Threats found Scan configuration editing Anti Rootkit scan is always launched in the default settings and editing of the scan parameters is only accessible within the AVG Advanced Settings Anti Rootkit dialog In the scanning interface only the following configuration is available e Automatic scan you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Additional scan settings this link opens a new Additional scan settings dialog where you can define possible computer shutdown conditions related to the Anti Rootkit scan Shutdown computer upon
2. A new AVG system tray icon then appears in full color with a white arrow see picture above informing a scheduled scan is running AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 63 Advanced AYG Settings d a Appearance f Sounds F Ignore faulty conditions f Virus Vault E PUP Exceptions iQ Scans 2 ten Schedules igs Scheduled scan f Virus database update schedule Ke Program update schedule Resident Shield Cache Server Anti Rootkit Update FE Remote Administration 25 Server components Schedule settings How to scan What to scan rograms and Spyware threats Vv Report otentially Unwante I Report enhanced set of Potentially Unwanted Programs I Scan for Tracking Cookies I Scan inside archives IV Use Heuristics IV Scan system environment I Scan for rootkits Allfile types Define excluded extensions Selected file types IV Scan infectable files only I Scan media files Define included extensions DIE pa IV Scan files without extensions Adjust how quickly Scan completes will impact system resources j Automatic scan On the How to scan tab you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Unless you have a valid reason to change these s
3. AVG is also able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system We call such threats Potentially Unwanted Programs various kinds of spyware adware etc Furthermore AVG scans your system registry for suspicious entries temporary Internet files and tracking cookies and allows you to treat all potentially harmful items in the same way as any other infection AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved si NW a E AVU 7 1 2 Anti Virus Interface AYG File Server Edition File Components History Tools Help You may not be prot AVG F you have decided to Anti Virus Remote admo Anti Yirus Component D Ovewiew ge Anti Virus detects viruses worms and trojans as well as executable files or DLL libraries that D AntiVirus could be potentially unwanted within your system Anti Virus also holds the internal virus database and therefore it is crucial that you keep the Anti Virus component up to date to maintain the maximum level of protection Anti Virus component is active 2674352 7 b ezna 2010 20 34 271 1 1 2729 Infection definitions Database release Database version Show notification The Anti Virus component s interface provides some basic information on the component s functionality information on the component s current status Anti Virus component is active
4. 10 3 Ignore Faulty Conditions In the Ignore faulty components conditions dialog you can tick those components that you do not want to get informed about Advanced AYG Settings oy x Appearance Sounds Ignore faulty components conditions gnore faulty conditions Virus Vault PUP Exceptions D iQ Scans ie Schedules f Resident Shield Cache Server Error or warning status of the selected components will be ignored O Anti Rootkit Anti Spyware Anti Rootkit al Update Document Scanner for MS SharePoint Remote Administration O License E Server components Remote Administration O Resident Shield Update Manager By default no component is selected in this list It means that if any component get to an error status you will be informed about it immediately via e system tray icon while all parts of AVG are working properly the icon is displayed as it is however if an error occurs the icon appears with a yellow exclamation mark e text description of the existing problem in the Security Status Info section of the AVG main window AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 52 There might be a situation that for some reason you need to switch a component off temporarily this is not recommended you should try to keep all components permanently on and in default configuration but it may be ha
5. All rights reserved 43 You can update these statistics at any time by clicking the Refresh statistical values link New data will appear almost immediately If you want to set all statistical values to zero click the Reset statistical values link Finally clicking the Scan results link will trigger a new dialog containing a list of scan results Sort the data in the list using radio buttons and or tabs Control buttons The control buttons available within the Documents Scanner for MS SharePoint interface are as follows e Settings opens new dialog where you can adjust several parameters related to the Document Scanner for MS SharePoint document virus scanning performance for more info on this dialog read the Advanced Settings for the Document Scanner for MS SharePoint and or Detection actions chapters e Back press this button to return to the default Server components interface AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 44 A VG 9 AVG for SharePoint Portal Server This chapter deals with AVG maintenance on MS SharePoint Portal Server that can be considered a special type of a file server 9 1 Program Maintenance AVG for SharePoint Portal Server uses the Microsoft SP VSAPI 1 4 virus scanning interface for the protection of your server against possible virus infection The objects on the server are tested for the presence of malware when they are downloaded and or u
6. Latest update Virus database version 271 1 1 2729 Next scheduled update 10 b ezna 2010 14 13 For more detailed settings please select Tools Advanced settings from the system menu Periodically Every g 3 Hour s x Ata specific time interval zoo lang Wi Save changes Cancel The Update Manager s interface displays information about the component s functionality and its current status Update manager is active and provides the relevant statistical data AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved e Latest update specifies when and at what time the database was updated e Virus database version defines the number of the latest virus database version and this number increases with every virus base update e Next scheduled update specifies when and at what time the database is scheduled to be updated again Basic component configuration In the bottom part of the dialog you can find the Update Manager settings section where you can perform some changes to the rules of the update process launch You can define whether you wish the update files to be downloaded automatically Start automatic updates or just on demand By default the Start automatic updates option is switched on and we recommend to keep it that way Regular download of the latest update files is crucial for proper functionality of any security software Further you can d
7. PIF PL PNG POT PPSCR SHSSMM SWFISYSJTIF VBE MWBSVBXAXD AWMF XL XML ZL Scanning files without extension is on AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 73 9 mm am AVG Decide whether you want all files to be scanned or just infectable files if so you can further specify a list of extensions defining files that should be excluded from scanning and also a list of file extensions defining files that must be scanned under all circumstances 10 8 2 Directory Exludes Advanced AYG Settings oj x E Appearance Resident Shield Directory Excludes E Ignore faulty conditions Virus Vault Add Path E PUP Exceptions 3 Ei iQ Scans Add List ie Schedules f5 Resident Shield Edit Path E Advanced Settings Z Edit List E Directory Excludes Remove Path IE Excluded files f Cache Server E Anti Rootkit B Update E Remote Administration E Server components The Resident Shield Directory Excludes dialog offers the possibility of defining folders that should be excluded from the Resident Shield scanning If this is not essential we strongly recommend not excluding any directories The dialog provides the following control buttons e Add path specify directories to be excluded from the scanning by selecting them one by one from the local disk navigation tree e Add list
8. m m AVU AVG 9 0 File Server User Manual Document revision 90 8 29 4 2010 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler This product uses compression library libbzip2 Copyright c 1996 2002 Julian R Seward AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved Contents 1 Introduction vu RN Nee EEN rer cere Cer rrr err rrr eT rrr rer rrr ak 6 2 Installation Requirements TUTE er i Lt FEET SEE EEE EE 7 2 1 Operation Systems Supported KARER A REENEN RRE GEER VESKE RRRRERR OT RRA AER E ROR 7 2 2 Hardware Requirements Hr a yucca E RE et EEA E ae een ee re ee 7 3 AVG Installation Options ee ENEE ENEE ENEE NENNEN ENEE ENER 8 4 AVG Installation Proc SS ogggesggaseeg Nees Neue NN ERNNEE NEE ENN NEEN ENKEN NEREN NENNEN SEENEN EENS 9 4 1 Installation Launch xexnrnnnnnnvnnrunnunrnnvnnnvnrnunnunrnnvnnnvanrrunnunnnnvnnnnnnnurnunnnnrnnnnner 9 4 2 License Agreement EE EE 10 4 3 Checking System Status EE EE EE 10 4 4 Select Installation Type EEN 11 4 5 Activate your AVG LICE
9. s r o All rights reserved 17 aa AVG 5 4 Scanning of the whole computer There is a potential risk that a computer virus has been transmitted to your computer prior to AVG 9 0 File Server installation For this reason you should run a Scan of the whole computer to make sure there are no infections on your PC For instructions on running a Scan of the whole computer please consult the chapter AVG Scanning 5 5 Eicar Test To confirm that AVG 9 0 File Server has been installed correctly you can perform the EICAR test The EICAR test is a standard and absolutely safe method used to test antivirus system functioning It is safe to pass around because it is not an actual virus and does not include any fragments of viral code Most products react to it as if it were a virus though they typically report it with an obvious name such as EICAR AV Test You can download the EICAR virus from the EICAR website at www eicar com and you will also find all necessary EICAR test information there Try to download the eicar com file and save it on your local disk Immediately after you confirm downloading of the test file the Resident Shield will react to it witha warning This Resident Shield notice demonstrates that AVG is correctly installed on your computer Resident Shield alert Threat detected File name C Documents and Settings Administrator Local Settings T emporary Internet Files Content IES GL4JO5UZ eicar 1 J co
10. tab of this dialog and switches back to the AVG scanning interface default dialog AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 109 11 5 3 What to Scan AYG File Server Edition File Components History Tools Help You may not be p AVG you have decided Anti Virus Remote Adminis Settings for scheduled scan ove Schedule settings How to scan What to scan G d Q Computer scanner PRO OOO000 e og E Show notification On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders In case you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify folders to be scanned Control buttons of the Settings for scheduled scan dialog There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel c
11. 2010 20 34 271 1 1 2729 Database version Show notification The Anti Spyware component s interface provides a brief overview on the component s functionality information on the component s current status Anti Spyware component is active and some Anti Spyware statistics AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 32 e Spyware definitions number provides the count of spyware samples defined in the latest spyware database version e Latest database update specifies when and at what time the spyware database was updated e Database version defines the number of the latest spyware database version and this number increases with every virus base update There is just one operating button available within this component s interface Back press the button to return to the default AVG user interface components overview Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog 7 3 Anti Rootkit A rootkit is a program designed to take fundamental control of a computer system without authorization by the system s owne
12. 3 Update PFOCESS xrunnavnnnnnnnarunvnvnrnnnavnnnnnnrarunvnnnnnnnnrnnnnnnrunnnvnnnnnnnnnnnvnnnrunnavnrn 122 13 Event History xsxnrnnnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnnnnvnnnnnnnnnennvnvnnnnvnnvnnnnnannnnnnnnnnnnnnnnen 124 14 AVG Settings Manager s xrxnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvnvnnvnvnnnnvnnnnnnnnnnnnnnnvnnnnen 125 15 FAQ and Technical Support eessen ENEE EEN NEEN NEEN ENNEN ENEE ENEE ENER EEN Een 128 AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved iy sv vert 1 Introduction This user manual provides comprehensive documentation for AVG 9 0 File Server Congratulations on your purchase of AVG 9 0 File Server AVG 9 0 File Server is one of a range of award winning AVG products designed to provide you with peace of mind and total security for your PC As with all AVG products AVG 9 0 File Server has been completely re designed fromthe ground up to deliver AVG S renowned and accredited security protection in a new more user friendly and efficient way Your new AVG 9 0 File Server product has a streamlined interface combined with more aggressive and faster scanning More security features have been automated for your convenience and new intelligent user options have been included so that you can fit our security features to your way of life No more compromising usability over security AVG has been designed and developed to protect your computing and n
13. Example It is not appropriate to call the scan by the name of New scan or My scan since these names do not refer to what the scan actually checks On the other AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 62 WE AVC v MV hand an example of a good descriptive name would be System areas scan etc Also it is not necessary to specify in the scan s name whether it is the scan of the whole of the computer or just a scan of selected files or folders your own scans will always be a specific version of the scan of selected files or folders In this dialog you can further define the following parameters of the scan Schedule running Here you can specify time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time interval or possibly by defining an event that the scan launch should be associated with Action based on computer startup Advanced schedule options This section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Once the scheduled scan is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon Scan whole computer was started EH EIS 11 03 am
14. License opens the default page of the License component Resident Shield opens the default page of the Resident Shield component e Update Manager opens the default page of the Update Manager component AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 21 6 1 3 History e Scan results switches to the AVG testing interface specifically to the Scan Results Overview dialog e Resident Shield Detection open a dialog with an overview of threats detected by Resident Shield e Virus Vault opens the interface of the quarantine space Virus Vault to where AVG removes all detected infections that cannot be healed automatically for some reason Inside this quarantine the infected files are isolated and your computer s security is guaranteed and at the same time the infected files are stored for possible future repair e Event History Log opens the history log interface with an overview of all logged AVG 9 0 File Server actions 6 1 4 Tools e Scan computer switches to the AVG scanning interface and launches a scan of the whole computer e Scan selected folder switches to the AVG scanning interface and allows you to define within the tree structure of your computer which files and folders should be scanned e Scan file allows you to run an on demand test over a single file selected from the tree structure of your disk e Update automatically launches the update process of AVG 9 0 Fil
15. allows you to enter a whole list of directories to be excluded from the Resident Shield scanning e Edit path allows you to edit the specified path to a selected folder AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 74 e Edit list allows you to edit the list of folders e Remove path allows you to delete the path to a selected folder from the list 10 8 3 Excluded Files Advanced AYG Settings oj x Appearance f Sounds E Ignore faulty conditions Virus Vault Add a PUP Exceptions ol Scans Add List gie Schedules f5 Resident Shield Edit 15 Advanced Settings E Directory Excludes Edit List B E xcluded files Cache Server E Anti Rootkit B Update fE Remote Administration E Server components Resident Shield Excluded files Remove The Resident Shield Excluded files dialog behaves just like the previously described Resident Shield Directory Excludes but instead of folders you can now define specific files that should be excluded from the Resident Shield scanning If this is not essential we strongly recommend not excluding any files The dialog provides the following control buttons e Add specify files to be excluded from the scanning by selecting them one by one from the local disk navigation tree e Add list allows you to enter a whole list of files to be exclud
16. as every single file in use will be scanned for viruses and spyware first e Enable adding new files into cache on by default uncheck the box to stop adding more files into the cache memory Any already cached files will be kept and used until caching is turned off completely or until the next update AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 76 ag AVG of the virus database 10 10 Anti Rootkit In this dialog you can edit the Anti Rootkit component s configuration Advanced AYG Settings k oj sl Appearance E Sounds Anti Rootkit settings f Ignore faulty conditions The standard scanning process does not detect or remove rootkits therefore you should run a manual EI vi check with this component to ensure no existing rootkits are installed on your system Virus Vault E PUP Exceptions a Scans IV Scan applications p Ki oe Scan DLL libraries f5 Resident Shield JE Advanced Settings NV Scan drivers IE Directory Excludes E Excluded files Cache Server Full rootkit scan Quick rootkit scan Anti Rootkit Update a Remote Administration lt Server components Editing of all functions of the Anti Rootkit component as provided within this dialog is also accessible directly from the Anti Rootkit component s interface Mark up the respectiv
17. define and specify your preferences by checking unchecking the following options e Display system tray notifications by default this item is checked switched on and notifications are displayed Uncheck this item to completely turn off the display of all balloon notifications When turned on you can further select what specific notifications should be displayed o Display tray notifications about update decide whether information regarding AVG update process launch progress and finalization should be displayed o Display components state change notifications decide whether information regarding component s activity inactivity or its possible problem should be displayed When reporting a component s fault status this option equals to the informative function of the system tray icon color changing reporting problem in any AVG component this option is the only one disabled by default o Display Resident Shield related tray notifications decide whether AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 50 information regarding file saving copying and opening processes should be displayed or suppressed o Display tray notifications about scanning decide whether information upon automatic launch of the scheduled scan its progress and results should be displayed Gaming mode This AVG function is designed for full screen applications where possible AVG information ballons disp
18. for example due to substantial virus infection Reactivate opens the Activate AVG dialog with the data you have entered in the Personalize AVG dialog of the installation process Within this dialog you can enter your license number to either replace the sales number the number you have installed AVG with or to replace old license number e g when upgrading to a new AVG product e Register now connects to the registration page of AVG website http www avg com Please fill in your registration data only customers who register their AVG product can receive free technical support e About AVG opens the Information dialog with five tabs providing data on program name program and virus database version system info license agreement and contact information of AVG Technologies CZ 6 2 Security Status Info The Security Status Info section is located in the upper part of the AVG main window Within this section you will always find information on the current security status of your AVG 9 0 File Server Please see an overview of icons possibly depicted in this section and their meaning Vv J The green icon indicates that your AVG is fully functional Your computer is completely protected up to date and all installed components are working properly y The orange icon warns that one or more components are incorrectly configured and you should pay attention to their properties settings There is no critical problem in AV
19. left part offers a tree arranged navigation to the program configuration options Select the component you want to change the configuration of or its specific part to open the editing dialog in the right hand section of the window 10 1 Appearance The first item of the navigation tree Appearance refers to the general settings of the AVG user interface and a few elementary options of the application s behavior Advanced AYG Settings d E E O xl Language selection Ignore faulty conditions Application must be restarted to apply language changes E Virus Vault Select user interface language PUP Exceptions English D iQ Scans sien Schedules Resident Shield Cache Server Balloon tray notifications IV Display system tray notifications Anti Rootkit ET Update IV Display tray notifications about update Remote Administration IT Display components state change notification Server components IV Display Resident Shield related tray notifications automatic action IV Display tray notifications about scanning Display Firewall related tray notifications z Display E mail Scanner related tray notifications Gaming mode V Enable gaming mode when a full screen application is executed ei Apply Language selection In the Language selection section you can chose your desired language from the drop down menu the language will then be used for th
20. locked files IT Report files containing macro IT Report hidden extensions a OK Cancel Click the Additional scan settings to open a new Computer shutdown options dialog where you can decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked P Additional scan settings x Computer shutdown options AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 66 AVG Advanced AYG Settings Ee x 45 Appearance i E Sounds Schedule settings How to scan What to scan E Dsli m E Ignore faulty conditions E Virus Vault SE f PUP Exceptions Scan specific files or folders iQ Scans Dei Schedules Veskto i Scheduled scan g My Computer Ae Virus database update schedule Deg A js a Program update schedule HO CA f Resident Shield an 0 S LA Mbuildidisk 1 45 Cache Server i E Anti Rootkit i ag My Network Places C S Special locations E Update a OB Local hard drives Remote Administration D Program File ur Server components o Ay Documents folder if es Shared Documents EI Ga Windows folde
21. may not be protected AVG you have decided to ey Anti Virus Settings for scheduled scan oven Schedule settings How to scan What to scan Q Computer scanner Name C Run every 1 Hout z Run at a specific time interval Selected days j 12 00 SS I Tue I Sun M wed I Thu Fi I Sa I Mon C Action based On computer startup Advanced schedule options Run on computer startup if task has been missed I Run even if computer is in low power mode Save Cancel Y Show notification On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled test temporarily and switch it on again as the need arises Next give a name to the scan you are about to create and schedule Type the name into the text field by the Name item Try to use brief descriptive and apt names for scans to make it easier to later recognize the scan from others Example It is not appropriate to call the scan by the name of New scan or My scan since these names do not refer to what the scan actually checks On the other hand an example of a good descriptive name would be System areas scan etc Also it is not necessary to specify in the scan s name whether it is the scan of the whole of the computer or just a scan of selected files or folders your own scans will always be a specific version of the scan of selected files or
22. process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan reports dialog where you can select what types of possible findings should be reported x Scan reports I Report password protected archives I Report password protected documents I Report locked files I Report files containing macro I Report hidden extensions ga OK Cancel Warning These scan settings are identical to the parameters of a newly defined scan as described in the chapter AVG Scanning Scan scheduling How to Scan Should you decide to change the default configuration of the Scan the whole computer you can then save your new setting as the default configuration to be used for all further scans of the whole computer AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 94 a AVG 11 2 2 Scan Specific Files or Folders Scan specific files or folders scans only those areas of your computer that you have selected to be scanned selected folders hard disks floppy discs CDs etc The scanning progress in case of virus detection and it
23. reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times Scan process priority Within the Scan process priority section you can further specify the desired scanning speed dependent on system resource usage By default this option is set to the AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 65 medium level of automatic resource usage If you want the scanning to run faster it will take less time but the system resources usage will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease the system resources usage by extending the scanning duration Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported Scan reports x Scan reports I Report password protected documents I Report
24. removable media switched on by default e Use Heuristics switched on by default heuristic analysis will be used for detection dynamic emulation of the scanned object s instructions in a virtual computer environment e Auto heal any detected infection will be healed automatically if there is a cure available 10 8 1 Advanced Settings In the Files scanned by the Resident Shield dialog it is possible to configure which files will be scanned by specific extensions Advanced AYG Settings E 5 Appearance F Sounds SS Ignore faulty conditions Virus Vault E PUP Exceptions iQ Scans ien Schedules f Resident Shield Directory Excludes fE Excluded files Cache Server Anti Rootkit f5 Update 5 Remote Administration vanced Settings SS Server components Files scanned by the Resident Shield Scan all files Scan infectable files and selected types of documents Exclude files with the following extensions from scanning SE Always scan files with the following extensions 386 A5P BAT BIN BMP BOO CHM CLA CLAS CMD CNM COM CPLDEV DLL DO DRVEMLESE IV Always scan files without extensions The Resident Shield will scan Resident Shield will scan files with following extensions 386ASP BAT BIN BMP BOO CHM CLA CLAS CMD CNM COM CPL DEVDLLD0 DRVEMLEXE GIFHLP HT INFINLJPEG JPG JS LINK MD MSG NWS 00X 0Y PEX PDF PGMPHP
25. taskbar indicates the current status of your AVG 9 0 File Server It is visible at all times on your system tray no matter whether your AVG main window is opened or closed If in full color a the System Tray Icon indicates that all AVG components are active and fully functional Also AVG system tray icon can be displayed in full color if AVG is in error state but you are fully aware of this situation and you have deliberately decided to Ignore the component state An icon with an exclamation mark Z indicates a problem inactive component error status etc Double click the System Tray Icon to open the main window and edit a component The system tray icon further informs on current AVG activities and possible status changes in the program e g automatic launch of a scheduled scan or update a component s status change error status occurrence via a pop up window opened from the AVG system tray icon AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 28 m g gm Scan whole computer was started o SEM 11 034m The System Tray Icon can also be used as a quick link to access the AVG main window at any time double click on the icon By right click on the System Tray Icon you open a brief context menu with the following options e Open AVG User Interface click to open the AVG User Interface e Scans click to open the context menu of predefined scans Scan Whole Computer Scan Speci
26. under Remote Administration It uses configuration files in pck format that can easily AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 13 created using AVG Settings Manager on every computer with AVG application installed You can then copy these files to any removable device and use them on every computer Of course the same goes for the AVG Settings Manager itself For more information on this application click here e Document Scanner for MS SharePoint This component scans document files stored in MS SharePoint and protects against possible threats It is a crucial part of the whole AVG 9 0 File Server so we strongly recommend to install it Continue by pressing the Next button 4 8 AVG DataCenter If using AVG network license and in case in previous Custom Installation Component Selection dialog you have marked the Remote administration item to be installed it is necessary to specify AVG DataCenter parameters SE AVG 9 0 build 610 7 13 2009 AVG DataCenter SSS SSSR SSS SSS SSSSS SSSR Enter AVG DataCenter connection string AVG Admin Server http server port You can also leave the AVG DataCenter specification empty and set this value after installation in the Advanced settings Remote Administration in the AVG User Interface AVG DataCenter specification Into the AVG DataCenter specification text field please provide the connection
27. update scheduling is covered within the Update Manager component Within this dialog you can set up some detailed parameters of the virus database update schedule In the text field called Name deactivated for all default schedules there is the name assigned to this very schedule by the program vendor For newly added schedules you can add new schedule by mouse right click over the Virus database update schedule item in the left navigation tree you can specify your own name and in that case the text field will be open for editing Try to always use brief descriptive and apt names for your schedules to make it easier to later recognize them Schedule running In this section specify the time intervals for the newly scheduled virus database update launch The timing can either be defined by the repeated update launch after a AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 68 certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the update launch should be associated with Action based on computer startup Advanced schedule options This section allows you to define under which conditions the virus database update should should not be launched if the computer is in low power mode or switched off completely Other update settings Finally check the Run the update again after the internet connection is
28. when creating a batch script to be launched automatically after the computer boot From the command line you can launch the scanning with most parameters as offered in AVG graphical user interface To launch AVG scan from the command line run the following command within the folder where AVG is installed e avgscanx for 32 bits OS e avgscana for 64 bits OS AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 100 Syntax of the command The syntax of the command follows e avgscanx parameter e g avgscanx comp for scanning the whole computer e avgscanx parameter parameter with multiple parameters these should be lined in a row and separated by a space and a slash character e if a parameters requires specific value to be provided e g the scan parameter that requires information on what are the selected areas of your computer that are to be scanned and you have to provide an exact path to the selected section the values are divided by commas for instance avgscanx scan C D Scanning parameters To display a complete overview of available parameters type the respective command together with the parameter or HELP e g avgscanx The only obligatory parameter is SCAN to specify what areas of the computer should be scanned For a more detailed explanation of the options see the command line parameters overview To run the scan press Enter During scanning you can stop t
29. will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved a sia dv vale computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan Reports dialog where you can select what types of possible findings should be reported x Scan reports IT Bepor password protected archives I Report password protected documents I Report locked files IT Report files containing macro I Repo
30. 800321 16445541 a4799074 exe Remove selected infections Remove all unhealed infections D The scan is complete Back The Spyware tab is only displayed in the Scan results dialog in if spyware was detected during scanning The tab is divided into three sections providing the following information e File full path to the original location of the infected object e Infections name of the detected spyware for details on specific viruses please consult the Virus Encyclopedia online e Result defines the current status of the object that was detected during scanning o Infected the infected object was detected and left in its original location for instance if you have switched off the automatic healing option in a specific scan settings o Healed the infected object was healed automatically and left in its original location o Moved to Virus Vault the infected object was moved to the Virus Vault quarantine o Deleted the infected object was deleted AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 116 BW v r d dv o Added to PUP exceptions the finding was evaluated as an exception and added to the list of PUP exceptions configured in the PUP Exceptions dialog of the advanced settings o Locked file not tested the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object the object was detected as pote
31. AK Do not allow CTRL BREAK to abort e BOOT Enable MBR BOOT check e PROC Scan active processes e PUP Report Potentially unwanted programs e REG Scan registry e COO Scan cookies e Display help on this topic e HELP Display help on this topic e PRIORITY Set scan priority Low Auto High see Advanced settings Scans e SHUTDOWN Shutdown computer upon scan completion e FORCESHUTDOWN Force computer shutdown upon scan completion AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 102 a AVG e ADS Scan Alternate Data Streams NTFS only e ARCBOMBSW Report archive bombs repeatedly compressed archives 11 5 Scan Scheduling With AVG 9 0 File Server you can run scanning on demand for instance when you suspect an infection has been dragged to your computer or based on a scheduled plan It is highly recommended to run the scans based on a schedule this way you can make sure your computer is protected from any possibility of getting infected and you will not have to worry about if and when to launch the scan You should launch the Scan whole computer regularly at least once a week However if possible launch the scan of your entire computer daily as set up in the scan schedule default configuration If the computer is always on then you can schedule scans out of working hours If the computer is sometimes switched off then schedule scans to occur on a computer start up
32. AVG Technologies CZ s r o All rights reserved 106 the detected infection The recommended action is to remove the infected file to the Virus Vault Report Potentially Unwanted Programs and Spyware threats this parameter controls the Anti Virus functionality that allows detection of potentially unwanted programs executable files that can run as spyware or adware and these can then be blocked or removed Report enhanced set of Potentially Unwanted Programs detecting the extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs that s why it is switched off by default e Scan for Tracking Cookies this parameter of the Anti Spyware component defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives this parameters defines that the scanning should check all files even if these are packed inside some type of archive e g ZIP RAR e Use Heuristics heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for vir
33. Configuration SharePoint 2007 In the SharePoint 3 0 Central Administration interface you can easily configure the performance parameters and actions of the AVG for SharePoint Portal Server scanner Choose the Operations option in the Central Administration section A new dialog will appear Select Antivirus item in the Security Configuration part Security Configuration a Service accounts a Information Rights Management H Antivirus a Blocked file types a Update farm administrator s group a Information management policy configuration a Manage settings for single sign on The following window will then be displayed Use this page to configure settings for virus scanning You must install virus scanning software on all Web servers that are hosting documents before these settings can take effect Learn about configuring antivirus settings Antivirus Settings Specify when you want documents stored in document libraries and lists to be virus scanned and whether you want your virus scanner to attempt to clean infected documents I Scan documents on download I Scan documents on upload I Allow users to download infected documents IT Attempt to clean infected documents Antivirus Time Out Time out duration in seconds You can specify how long the virus scanner should run before 300 timing out If server response time is slow while scanning you may want to decrease the number of seconds Antivirus Threads Number of threa
34. EPT OPTION OR INSTALL THE SOFTWARE PRODUCT ACCOMPANYING Printable version The License Agreement dialog provides the full wording of the AVG license agreement Please read it carefully and confirm that you have read understood and accept the agreement by marking the I have read license agreement check box and pressing the Accept button If you do not agree with the license agreement press the Don t accept button and the installation process will be terminated immediately 4 3 Checking System Status AYG 9 0 build 663 9 21 2009 Checking System Status Some parts of the software may take longer to install than others so the progress bar may pause from time to time file avgfw3in chw checking state AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved om AV AV Having confirmed the license agreement you will be redirected to the Checking System Status dialog This dialog does not require any intervention your system is being checked before the AVG installation can start Please wait until the process has finished then continue automatically to the following dialog 4 4 Select Installation Type Select Installation Type e BEE hoose this option to install the software in its standard configuration which provides optimum Custom Installation Choose this option if you want to change some of the standard configuration attributes This option
35. ES ENEE 86 10 13 1 Document Scanner for MS SharePoint rxxrxanennranrnnennansnnnnnnnnnnnsnnenr 86 11 AVG Scanning xsxxnnnnnnnnnnnnnnnnnvnnennnnnnvnnnnnnnnennennvnnnnnnnnevnnvnnnnnnnnnunnnnnnnnnnnnnnnnnuner 90 11 1 Scanning Interface EE 90 11 2 CT E E EE EE 91 11 2 1 Scan Whole Computer En 91 11 2 2 Scan Specific Files or Folders nn 91 11 23 Sars OT EE ET ER 91 11 3 Scanning in Windows Explorer EEN 100 11 4 Command Line Scanning EE ENEE ENEE EEN EEN EE ee eee eee nena nent ees 100 11 4 1 CMD Scan Parameters irri ttt tenet nen ene EEE EEE E EE EEE EEE DE AEDS EEE DE ADEE EEE EE EEE EES 100 11 5 Scan Scheduling EE EEN 103 11 5 1 Schedule Settings EE 103 AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved Leah KH r FLEST How to nt 103 11 5 3 What to ran nannan EEE DEEDS 103 11 6 Scan Results OVerview ee EE ENEE ENEE EE EE EE EE EE 111 11 7 Scan Results Details sess ee ssccc scene ene e enn e ene n ene een e eee EE 112 11 7 1 Results Overview Tab EE 112 11 7 2 Infections Tab 112 11 7 3 Spyware Tab 112 11 7 4 Warnings Tab EE 112 14 75 Rootkits SERT TO AR EERE 112 11 7 6 Information Tab ER 112 118 Virus Vault EEN 120 12 AVG Updates xarnnnnvnnnnnnnnnnnnvnnnnvnnnnnnnvnvnnvnnnnvnnnnnnnnnvnnvnvnnnnvnnvnnnnnnnnnnnnnnnnnnnnnnen 122 12 1 Update Levels ene 122 12 2 Update Types srerenranannanannnnannenrnnnnrnannrnrnnnnrnnnennnnernnnnrnnnarernarnrnannrnanernennn 122 12
36. G and you have probably decided to switch some component off for some reason You are still protected by AVG However please pay attention to the problem component s settings Its name will be provided in the Security Status Info section This icon also appears if for some reason you have decided to ignore a AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved Download AVG Rescue CD opens your internet browser with AVG website on component s error status the Ignore component state option is available from the context menu opened by a right click over the respective component s icon in the component overview of the AVG main window You may need to use this option in a specific situation but it is strictly recommended to switch off the Ignore component state option as soon as possible I The red icon indicates that AVG is in critical status One or more components does not work properly and AVG cannot protect your computer Please pay immediate attention to fixing the reported problem If you are not able to fix the error yourself contact the AVG technical support team It is strongly recommended that you pay attention to Security Status Info and in case the report indicates any problem go ahead and try to solve it immediately Otherwise your computer is at risk Note AVG status information can also be obtained at any moment from the system tray icon 6 3 Quick Links Quick links in the le
37. I Scan for Tracking Cookies IV Scan inside archives IV Use Heuristics I Scan system environment Al fe types Define excluded extensions Selected file types IV Scan infectable files only I Scan media files Define included extensions ee o IV Scan files without extensions Adjust how quickly Scan completes will impact system resources Sg Automatic scan Set additional scan reports All parameters set up in this configuration dialog apply only to the areas selected for scanning with the Scan of specific files or folders Note For description of specific parameters please consult the chapter AVG Advanced Settings Scans Scan Whole Computer AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 60 Le a AVG 10 6 4 Removable Device Scan The editing interface for Removable device scan is also very similar to the Scan Whole Computer editing dialog Advanced AYG Settings a oj x Appearance Ey sound I Enable Removable device scan Ignore faulty conditions Virus Vault Scan settings PUP Exceptions IT Automatically heal remove infections Gel Scans Report Potentially Unwanted Programs and Spyware threats D Scan whole computer IT Report enhanced set of Potentially Unwanted Programs D ove Stenen beak IT Scan for Tracking Cookies iQ Scan spec
38. NSE vette ttt ttt terete eee eee eee eee 11 4 6 Custom Installation Destination Folder onsen 12 4 7 Custom Installation Component Selection BR 13 4 8 AVG DataCenter surrer Ee EE See eege 14 4 9 Installing AVG EE 15 4 10 Schedule regular scans and updates ENEE 15 4 11 AVG protection configuration is complete Seer cern arn EE 16 5 After Installation unnnnnnnnnnnnnnnunnunnnnnnnnnnnnvnnunnnnnnnnnnnnvnnnnnnnnnnnnnnnunnnunnnnnnnnnnnnunn 17 5 1 Scan optimization EG EE 17 5 2 Product Registration EE EET 17 5 3 Access to User Interface At EI TE dn tr pt BLE Tir OB De EE NLR BEE LT et UD BOR 17 5 4 Scanning of the whole computer EEE EE EE PE REE EG EEE GE EG 18 5 5 Eic r T st sisssarsrnsmtknedrde EIERE SN KEES EE ES AE RE RER dl 18 5 6 AVG Default Configuration ee EE EE EE EE ENEE eteneeneteeteneneeteneenenens 19 6 AVG Us r INtG aCe 3eueeugeeEeg NN NES NROSNKNNR SNE SEN SEENEN NRK NEEN ESNEN ENEE EKNNKN SEENEN EE EE EN 20 6 1 System Menu eene 21 EIT enc wes be cee cs bee ding Se ee ee eee ieee See ob eee 21 6 1 2 Components ee 21 6 1 3 2 16 gC 21 6 1 4 Tools x srrrnnnnannansnnennnsnnanrnnr AEE E EEDA DEEDES EEE ED SEEDED EEE EDEL DEEDES EEE ED EEDA DEEDES EEE EES 21 6 1 5 Help 21 AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved Leah KH r 6 2 Security Status Info EEN EE 23 6 3 Quick Links 0rrrnenennenenannannanennnnennenennenenannanannnnannenennunrnnnnrnnunrnrnarnrnnnernanernen
39. Results overview Infections File C Documents and Settings Administrator Desktop eicar com Virus identified EICAR_Test Infected Shell extension scan The Infections tab is only displayed in the Scan results dialog if a virus infection was detected during scanning The tab is divided into three sections providing the following information View details Remove selected infections Remove all unhealed infections B The scan is complete Close results e File full path to the original location of the infected object e Infections name of the detected virus for details on specific viruses please consult the Virus Encyclopedia online e Result defines the current status of the infected object that was detected during scanning o Infected the infected object was detected and left in its original location for instance if you have switched off the automatic healing option in a specific scan settings o Healed the infected object was healed automatically and left in its original location o Moved to Virus Vault the infected object was moved to the Virus Vault quarantine AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 114 ai v r d dv o Deleted the infected object was deleted o Added to PUP exceptions the finding was evaluated as an exception and added to the list of PUP exceptions configured in the PUP Exceptions dialog of the advanced
40. SFJOPYG 7B57U TRLOR BYIBP CX8DV License type Full License expires 13 z 2010 5 Number of seats License actions Re activate Register In the Licence component interface you will find a brief text describing the component s functionality information on its current status License component is active and the following information e License number provides the exact form of your license number When entering your license number you have to be absolutely precise and type it exactly as shown Therefore we strongly recommend to always use copy amp paste method for any manipulation with the license number e License type specifies the product type installed e License expires this date determines the period of validity of your license If you want to go on using AVG 9 0 File Server after this date you have to renew your license The license renewal can be performed online on AVG website http www avg com e Number of seats how many workstations on which you are entitled to install your AVG 9 0 File Server AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved Control buttons e Register connects to the registration page of AVG website http www avg com Please fill in your registration data only customers who register their AVG product can receive free technical support e Re activate opens the Activate AVG dialog
41. ancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 110 a m VG 11 6 Scan Results Overview AYG File Server Edition lol x File Components History Tools Help AVG Anti Virus Scan results overview Tested objects Spywa Anti Rootkit scan 10 3 2010 13 46 10 3 2010 1346 21782 0 0 0 0 2 Anti Rootkit scan 10 3 2010 13 46 10 3 2010 13 46 21781 0 0 0 0 EY Scan whole computer 10 3 2010 13 44 10 3 2010 13 44 14279 0 0 0 0 2 Scheduled scan 10 3 2010 12 02 10 3 2010 12 15 123832 0 0 0 0 Q Computer scanner View details Delete result The Scan results overview dialog is accessible from the AVG scanning interface via the Scan history button The dialog provides a list of of all previously launched scans and information of their results e Name scan designation it can either be the name of one of the predefined scans or a name you have given to your own scheduled scan Every name includes an icon indicating the scan result 2 green icon informs there was no infection detected during the scan blue icon announces there was an infection detected during the scan but the infected object was removed automatically E red icon warns there was an infection detected during the scan and it could not be re
42. and a brief overview of Anti Virus statistics e Infection definitions number provides the count of viruses defined in the up to date version of the virus database e Latest database update specifies when and at what time the virus database was last updated e Database version defines the number of the latest virus database version and this number increases with every virus base update There is just one operating button available within this component s interface Back press the button to return to the default AVG user interface components overview Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved a AVG 7 2 Anti Spyware 7 2 1 Anti Spyware Principles Spyware is usually defined as a type of malware i e software that gathers information from a user s computer without the user s knowledge or consent Some spyware applications may also be installed on purpose and often contain advertisements window pop ups or different types of unpleasant software Currently the most com
43. angerous rootkits hidden inside applications drivers or dll libraries A rootkit is usually a collection of malicious software that allows attackers to gain D Ant HOKE administrator level access to a computer or possibly whole network Rootkits are generally very well hidden in an operating system which makes them hard to detect or remove by regular security tools OG Update nom Anti Rootkit component is active Last rootkit search Not yet scanned Anti Rootkit settings The standard scanning process does not detect or remove rootkits therefore you should run a manual check with this component to ensure no existing rootkits are installed on your system M IV Scan DLL libraries IV Scan drivers Quick rootkit scan Full rootkit scan Search for roatkits Cd Save changes The Anti Rootkit user interface provides a brief description of the component s functionality informs on the component s current status Anti Rootkit component is active and also brings information on the last time the Anti Rootkit test was launched In the bottom part of the dialog you can find the Anti Rootkit settings section where you can set up some elementary functions of the rootkit presence scanning First mark up the respective check boxes to specify objects that should be scanned e Scan applications e Scan DLL libraries e Scan drivers Further you can pick the roo
44. arted 10 b ezna 2010 13 56 09 Scan finished 10 b ezna 2010 13 56 09 less than one second Total object scanned 1 User who launched the scan Administrator Export overview to file D The scan is complete Close results On the Scan results tab you can find detailed statistics with information on e detected virus infections spyware warnings rootkits information e removed virus infections spyware warnings rootkits e the number of virus infections spyware warnings rootkits that cannot be removed or healed In addition you will find information on the date and exact time of the scan launch on the total number of scanned objects on the scanning duration the number of errors that have occurred during scanning and the user who launched the scan Control buttons There are just two control button available in this dialog The Close results button AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved m VG returns to the Scan results overview dialog The Remove all unhealed infections button only appears if the scan has detected some threats that were not removed automatically Clicking it moves such threats to the Virus Vault 11 7 2 Infections Tab AYG File Server Edition Eile Components History Tools Help You may not be protect AVG E you have decided to Anti Virus Remote Administration St Scan results Overview
45. aste method to insert it AYG 9 0 build 663 9 21 2009 Activate your AVG License User name Company name License number Example FULL NSDRS KUL4L UKSFR L9SM9 BZALT wax If you purchased the software online your license number will have been sent to you by e mail To avoid typing errors we recommend cutting and pasting the number from the e mail to this screen If you purchased the software in a retail store you will find the license number on the product registration card included with the package Take care to copy the number correctly Press the Next button to continue the installation process If in the previous step you have selected the standard installation you will be redirected directly to the Installing AVG dialog If custom installation was selected you will continue with the Destination Folder dialog 4 6 Custom Installation Destination Folder x Destination Folder The default destination folder is shown below You can click Browse button to select a different folder but we recommend using the default settings Destination folder C Program Files AVG AVG9 The Destination Folder dialog allows you to specify the location where AVG 9 0 File AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 12 Server should be installed By default AVG will be installed to the program files folder located on drive C In case the folder does no
46. ats Remove all threats Back The Resident Shield detection offers an overview of objects that were detected by the Resident Shield evaluated as dangerous and either cured or moved to the Virus Vault For each detected object the following information is provided e Infection description possibly even name of the detected object e Object object location e Result action performed with the detected object e Detection time date and time the object was detected Object Type type of the detected object e Process what action was performed to call out the potentially dangerous object so that it could be detected In the bottom part of the dialog under the list you will find information on total number of detected objects listed above Further you can export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list The Refresh list button will update the list of finding detected by Resident Shield Using the Remove selected threats and Remove all threats buttons you can move selected threats or all listed threats to the Virus Vault The Back button switches you back to the default AVG user interface components overview AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 40 sil WP V M AVG 7 6 Update Manager 7 6 1 Update Manager Principles No security software can guarantee true protection from vario
47. available option to make sure than if the internet connection gets corrupted and the update process fails it will be launched again immediately after the internet connection is restored Once the scheduled update is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 69 10 7 3 Program Update Schedule BR Appearance Sounds Schedule settings E Ignore faulty conditions IV Enable this task f Virus Vault B PUP Exceptions Name Program update schedule H E mee Schedule running Io Scheduled scan Bun every Virus database update schedule 2 3 Hus g Program update schedule f Resident Shield Run at a specific time interval Cache Server Every day sl 200 Elo fE Anti Rootkit GI Update F Remote Administration Action based 2 Server components On computer startup EF SF minutes delay Advanced schedule options IV Run on computer startup if task has been missed Run even if computer is in low power mode Other update settings IV Run the update again after the internet connection is available vi Apply On the Schedule settings tab you can first check uncheck t
48. conditions IV Use dial up connections E Kial Automatically open this connection aS PUP Exceptions Ask before connection iQ Scans f Schedules Available dial up configuration s f Resident Shield Cache Server F No configuration was detected Anti Rootkit IT Use authentication Username E Proxy Password E E eis IV Close dial up connection when finished Manage fE Remote Administration SS Server components a All parameters optionally defined in the Update settings Dial Up connection dialog refer to the dial up connection to the Internet The dialog s fields are inactive until you check the Use dial up connections option that activates the fields Specify whether you want to connect to the Internet automatically Automatically open this connection or you wish to confirm the connection manually every time Ask before connection For automatic connection you should further select whether the connection should be closed after the update is finished Close dial up connection when finished AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 82 10 11 3 URL Advanced AYG Settings 5 x 5 Appearance F Sounds Update settings URL Ignore faulty conditions E Virus Vault update primary server http update avg com softw 90 update E PUP Exceptions update backup ser
49. containing such threat will be left alone AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 88 AVG e Move to Vault every infected document will be moved into Virus Vault quarantine environment e Remove a document where a virus is detected will be deleted AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 89 11 AVG Scanning Scanning is a crucial part of AVG 9 0 File Server functionality You can run on demand tests or schedule them to run periodically at convenient times 11 1 Scanning Interface AYG File Server Edition File Components History Tools Help You may not be protec AVG E you have decided to Anti Virus kl Remote Administra Scan for threats KS SE Click here to start this scan Change scan settings for Scan whole computer Scan specific files or folders Click here to start this scan Change scan settings for Scan specific files or folders N Anti Rootkit scan nd Click here to start this scan Schedule scans Manage Scheduled Scans Click here to manage scheduled scans Q Computer scanner Scan history View Virus Vault The AVG scanning interface is accessible via the Computer Scanner quick link Click this link to switch to the Scan for threats dialog In this dialog you will find the following e overview of predefined scans three types of scans defined by the software vendor are read
50. cted you can then click the View details button to switch to the Scan Results dialog providing detailed data on the course and result of the selected scan The dialog is further divided into several tabs e Results Overview this tab is displayed at all times and provides statistical data describing the scan progress e Infections this tab is displayed only if a virus infection was detected during scanning e Spyware this tab is displayed only if spyware was detected during scanning e Warnings this tab is displayed only if some objects unable to be scanned AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 112 ail m VG were detected during scanning e Rootkits this tab is displayed only if rootkits were detected during scanning e Information this tab is displayed only if some potential threats were detected but these cannot be classified as any of the above categories then the tab provides a warning message on the finding 11 7 1 Results Overview Tab AYG File Server Edition Eile Components History Tools Help You may not be pr AVG LI you have decide Anti Virus Remote Adi Scan results ET E Overview Results overview O Computer scanner Scan Shell extension scan was finished Shell extension scan No infection was found during this scan Folders selected for scanning C Documents and Settings Administrator Desktop help9 reg Scan st
51. d and currently valid exceptions from potentially unwanted programs You can edit the list delete existing items or add new exceptions The following information can be found in the list for every single exception AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 54 e File provides the name of the respective application e File Path shows the way to the application s location e Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters which allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file Control buttons e Edit opens an editing dialog identical with the dialog for a new exception definition see below of an already defined exception where you can change the exception s parameters e Remove deletes the selected item from the list of exceptions e Add exception open an editing dialog where you can define parameters of the new exception to be created ITT x File kal Checksum File Info Extended file information not available IT Any location do not use full path e o File type the full path to the file that you want to mark as an exception o Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters which allows AVG to une
52. detects appropriate files at the moment those are the exe dll and sys files and saves the information on these files With the next access these files will not be scanned again and this reduce the the scanning time significantly Once the installation process is over you will invited via a new dialog window to optimize scanning a AVG Optimization Scan Optimize scanning performance AVG Optimization Scan increases scanning performance by identifying trusted C9 files that do not require scanning This will allow future virus scans to be much faster Wait until the first scheduled scan starts We recommend to use this option and run the scanning optimization process by pressing the Optimize scanning now button 5 2 Product Registration Having finished the AVG 9 0 File Server installation please register you product online on AVG website http www avg com Registration page follow the instruction provided directly in the page After the registration you will be able to gain full access to your AVG User account the AVG Update newsletter and other services provided exclusively for registered users 5 3 Access to User Interface The AVG User Interface is accessible in several ways e double click the AVG icon on the system tray e double click the AVG icon on the desktop e fromthe menu Start Programs AVG 9 0 AVG User Interface AVG 9 0 File Server 2010 Copyright AVG Technologies CZ
53. ds You can specify the number of execution threads on the 5 server that the virus scanner may use If server response time is slow while scanning you may want to decrease the number of threads allowed for virus scanning OK Cancel You can configure various AVG for SharePoint Portal Server anti virus scanning actions and performance features here AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 46 rav dv i vel e Scan documents on upload enable disable the scanning of documents being uploaded e Scan documents on download enable disable the scanning of documents being downloaded e Allow users to download infected documents allow disallow users to download infected documents e Attempt to clean infected documents enable disable automatic erasing of infected documents e Time out duration in seconds the maximum number of seconds the virus scanning process will run after single launch decrease the value when the server s response seems to be slow when scanning the documents e Number of threads you can specify the number of virus scanning threads that can run simultaneously increasing the number may speed up the scanning due to the higher level of parallelism but it can increase the server s response time on the other hand 9 3 AVG for SPPS Configuration SharePoint 2003 In the SharePoint Portal Server Central Administration interface you can easily configur
54. dule the button opens the Settings for scheduled scan dialog Schedule settings tab In this dialog you can specify the parameters of the newly defined test Edit scan schedule this button can only be used if you have already previously selected an existing test from the list of scheduled tests In that case the button appears as active and you can click it to switch to the Settings for scheduled scan dialog Schedule settings tab Parameters of the selected test are already specified in here and can be edited Delete scan schedule this button is also active if you have already previously selected an existing test from the list of scheduled tests This test can then be deleted from the list by pressing the control button However you can only remove your own tests the Whole computer scan schedule pre defined within the default settings can never be deleted e Back return to AVG scanning interface 11 5 1 Schedule Settings If you wish to schedule a new test and its regular launch enter the Settings for scheduled test dialog click the Add scan schedule button within the Schedule scans dialog The dialog is divided into three tabs Schedule settings see picture below the default tab that you will be automatically redirected to How to scan and What to scan AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved a AVG AYG File Server Edition File Components History Tools Help You
55. e Sounds Schedule settings How to scan What to scan Ignore faulty conditions 7 Enable this task 15 Virus Vault PUP Exceptions Name Scheduled scan iQ Scans S i E Schedles Schedule running Scheduled scan Run every a Virus database update schedule fi Hour d 7 Program update schedule a 45 Resident Shield Bun at a specific time interval Cache Server Selected days v 12 00 Anti Rootkit Eg Ani foot I Mon 7 Tue M Wed I Thu Fi IT Sat I Sun Update Remote Administration Action based H E Server components On computer startup e g minutes delay Advanced schedule options IV Run on computer startup if task has been missed I Run even if computer is in low power mode Apply On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled test temporarily and switch it on again as the need arises Next in the text field called Name deactivated for all default schedules there is the name assigned to this very schedule by the program vendor For newly added schedules you can add a new schedule by mouse right click over the Scheduled scan item in the left navigation tree you can specify your own name and in that case the text field will be open for editing Try to always use brief descriptive and apt names for scans to make it easier to later recognize the scan from others
56. e Administ Change scan settings for Scan whole computer Q Computer scanner e Scanning parameters in the list of scanning parameters you can switch on off specific parameters as needed By default most of the parameters are switched on and these will be used automatically during scanning IV Report Potentially Unwanted Programs and Spyware threats I Report enhanced set of Potentially Unwanted Programs I Scan for Tracking Cookies Scan inside archives IV Use Heuristics IV Scan system environment Additional scan settings Adjust how quickly Scan completes will impact system resources j Automatic scan et Set additional scan reports Save the current settings Start scan Cancel e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters Additional scan settings ES Computer shutdown options E Fo Define file types for scanning Allfile types Define excluded extensions Selected file types IV Scan infectable files only IT Scan media files Define included extensions ee o o Scan files without extensions OK Cancel o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a n
57. e Server e Update from directory runs the update process from the update files located in a specified folder on your local disk However this option is only recommended as an emergency e g in situations where there is no connection to the Internet for example your computer is infected and disconnected from the Internet your computer is connected to a network with no access to the Internet etc In the newly opened window select the folder where you have previously placed the update file and launch the update process e Advanced settings opens the AVG advanced settings dialog where you can edit the AVG 9 0 File Server configuration Generally it is recommended to keep the default settings of the application as defined by the software vendor 6 1 5 Help e Contents opens the AVG help files e Get Help Online opens AVG website http www avg com at the customer support center page AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 22 e Your AVG Web opens AVG website http www avg com e About Viruses and Threats opens the online Virus Encyclopedia where you can look up detailed information on the identified virus the Support center Download page Enter your license number into the provided text field to download the latest version of AVG Rescue CD portable version of AVG intended for operating system recovery in such an event where the system cannot be loaded in the regular way
58. e check boxes to specify objects that should be scanned e Scan applications e Scan DLL libraries e Scan drivers Further you can pick the rootkit scanning mode e Quick rootkit scan scans only the system folder typically c Windows AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 77 m we 7 m d AVG e Full rootkit scan scans all accessible disks except for A and B 10 11 Update Advanced AYG Settings i oj sl Appearance f Sounds When to update files a Ignore faulty conditions Update upon next computer restart Updated files will be prepared and the update will be completed E Virus Vault after the computer restart A Se Exceptions Update immediately cans i E Schedules If computer restart is required Resident Shield Require confirmation from the user Cache Server Restart immediately Anti Rootkit Complete at next computer restart Update Post update memory scan I Start memory and process scan after a successful update e Ei BEER Additional update options f Remote Administration V Bui i i d E Server components IV Build new system restore point during each program update V Use DNS update IV Require confirmation to close running applications AND may require the closing of some running applications for example MS Outlook IV Check computer time Display no
59. e entire AVG user interface The drop down menu only offers those languages you have previously selected to be installed during the installation process see chapter Custom Installation Component Selection However to finish switching the application to another language you have AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 49 WT r d dv to restart the user interface follow these steps e Select the desired language of the application and confirm your selection by pressing the Apply button right hand bottom comer e Press the OK button confirm e New dialog window pops up informing you the language change of AVG user interface requires the application restart AYG File Server Edition xj Pe Application restart is required for language change to take effect Restart the application now i Close Balloon tray notifications Within this section you can suppress display of system tray balloon notifications on the status of the application By default the balloon notifications are allowed to be displayed and it is recommended to keep this configuration The balloon notifications typically inform on some AVG component s status change and you should pay attention to them However if for some reason you decide you do not wish these notifications to be displayed or you would like only certain notifications related to a specific AVG component to be displayed you can
60. e prot AVG F you have decided to Anti Virus EES Resident Shield Component Resident Shield scans files as they are copied opened and saved and if a threat is found it forbids its activation It also provides vital protection for the system areas of your computer LJ Resident Shield Resident Shield is active and fully functional 2 hour s 32 minute s 37 second s 3 Resident Shield has been running for Threats detected and blocked Reset value For more detailed settings please select Tools Advanced settings from the system menu Resident Shield settings Remove all threats automatically IT Scan for Tracking Cookies Ask me before removing threats Manage exceptions Save changes Cancel Show notification Besides an overview of the most important statistical data and the information on the component s current status Resident Shield is active and fully functional the Resident Shield interface offers some elementary component settings options too The statistics is as follows e Resident Shield has been running for provides the time since the latest component s launch e Threats detected and blocked number of detected infections that were prevented from being run opened if needed this value can be reset e g for statistic purposes Reset value Basic component configuration In the bottom part of the dialog window you will find the
61. e the performance parameters and actions of the AVG for SharePoint Portal Server scanner Choose the Antivirus Actions Configuration option in the Security Configuration section Security Configuration Use these links to update the security optiors which impact all virtual servers and to add update or change user information for a single top level Web site ei Set SharePoint administration group Manage site collection owners Manage Web site users Manage blocked file types Configure antivirus settings The following window will then be displayed AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 47 Windows SharePoint Services Configure Antivirus Settings Use this page to configure settings for virus scanning You must install virus scanning software on all Web servers that are hosting documents before these settings can take effect Show me more information Antivirus Settings IV Scan documents on Specify when you want documents stored in document libraries and upload lists to be virus scanned and whether you want your virus scanner to KG attempt to clean infected documents You can also specify how long v Scan documents on the virus scanner should run before timing out and the number of download execution threads on the server that it may use If server response r time is slow while scanning you may want to decrease the number of Allow art to seco
62. ed from the Resident Shield scanning e Edit allows you to edit the specified path to a selected file AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 75 e Edit list allows you to edit the list of files e Remove allows you to delete the path to a selected file from the list 10 9 Cache Server The Cache Server is a process designed to speed up any scan on demand scan scheduled whole computer scan Resident Shield scan It gathers and keeps information of trustworthy files system files with digital signature etc These files are then considered safe and during scanning are skipped Advanced AYG Settings oy x Appearance Cache Server Sounds Ignore faulty conditions IV Caching enabled 5 Virus Vault V Enable adding new files into cache gt PUP Exceptions H D Zap A CAUTION Disabling any of these options may decrease your system performance It is strongly gie Schedules recommended to keep them enabled f5 Resident Shield E Advanced Settings E Directory Excludes Excluded files ZC Anti Rootkit B Update E Remote Administration E Server components The settings dialog offers two options e Caching enabled on by default uncheck the box to switch off the Cache Server and empty the cache memory Please note that scanning might slow down and overall performance of your computer decrease
63. efine when the update should be launched Periodically define the time interval o At a specific time define the exact day and time By default the update is set for every 4 hours It is highly recommended to keep this setting unless you have a true reason to change it Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Control buttons The control buttons available within the Update Manager interface are as follows e Update now launches an immediate update on demand e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 42 8 AVG Server Components 8 1 Documents Scanner for MS SharePoint 8 1 1 Document Scanner Principles The purpose of the Document Scanner for MS SharePoint server component is to scan documents stored in MS SharePoint If any viruses are detected they are moved to the Virus Vault or completely removed Microsoft SharePoint is a col
64. er to connecting the AVG client station to Appearance Sounds Ignore faulty conditions 15 Virus Vault PUP Exceptions iQ Scans is Schedules Resident Shield 15 Cache Server Anti Rootkit Manage EE Remote Administration E Server components DIE Remote Administration Server Port Login name Password Part for incoming messages the remote administration system If you plan to connect the respective station to remote administration please specify the following parameters The Test connection button helps you to verify that all above stated data are valid and can be used to successfully connect to DataCenter e Server server name or server IP address where the AVG Admin Server is installed e Port provide the number of the port on which the AVG client communicates with the AVG Admin Server port number 4158 is considered as default if you use this port number you do not have to specify it explicitly e Login if communication between the AVG client and the AVG Admin Server is defined as secured provide your username e Password and your password e Port for incoming messages number of the port on which the AVG client accepts incoming messages from the AVG Admin Server AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 85 vi mnu ggm AVU Note For a detailed description on remote administration p
65. ettings md a e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved a rav fe vare Additional scan settings xj Define file types for scanning All file types Define excluded extensions E Selected file types IV Scan infectable files only I Scan media files Define included extensions ee Scan files without extensions o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown is computer is locked o Define file types for scanning further you should decide whether you want to have scanned gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it
66. ettings we recommend to keep the predefined configuration e Automatically heal remove infection switched on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically or if you decide to switch off this option you will be notified upon virus detection and will have to decide what to do with the detected infection The recommended action is to remove the infected file to the Virus Vault e Report Potentially Unwanted Programs and Spyware Threats switched on by default this parameter controls the Anti Virus functionality that allows detection of potentially unwanted programs executable files that can run as spyware or adware and these can then be blocked or removed e Report enhanced set of Potentially Unwanted Programs switched off by default this parameter allows you to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 64 an additional measure that increases your computer security even more however it can possibly block legal programs that s why it is switched off by default Scan for Tracking Cookies switched off by default this parameter of the Anti Spyware component defines that coo
67. etworking activity Enjoy the experience of full protection from AVG AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved aa AVG 2 Installation Requirements 2 1 Operation Systems Supported AVG 9 0 File Server is intended to protect workstations with the following operating systems e Windows 2000 Server e Windows 2003 Server and Windows 2003 Server x64 Edition e Windows 2008 Server and Windows 2008 Server x64 Edition and possibly higher service packs for specific operating systems 2 2 Hardware Requirements Minimum hardware requirements for AVG 9 0 File Server e Intel Pentium CPU 1 5 GHz e 470 MB of free hard drive space for installation purposes e 512 MB of RAM memory Recommended hardware requirements for AVG 9 0 File Server e Intel Pentium CPU 1 8 GHz e 600 MB of free hard drive space for installation purposes e 512 MB of RAM memory AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved v r fe 3 AVG Installation Options AVG can be installed either from the installation file available on your installation CD or you can download the latest installation file from AVG website http www avg com Before you start installing AVG we strongly recommend that you visit AVG website http www avg com to check for a new installation file This way you can be sure to install the latest available version of AVG 9 0 File Server D
68. ew option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved locked o Define file types for scanning further you should decide whether you want to have scanned gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning
69. fic Files or Folders Anti Rootkit scan and select the required scan it will be launched immediately e Update now launches an immediate update e Help opens the help file on the start page AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 29 r v sv vare 7 AVG Components 7 1 Anti Virus 7 1 1 Anti Virus Principles The antivirus software s scanning engine scans all files and file activity opening closing files etc for known viruses Any detected virus will be blocked from taking any action and will then be cleaned or quarantined Most antivirus software also uses heuristic scanning where files are scanned for typical virus characteristics so called viral signatures This means that the antivirus scanner can detect a new unknown virus if the new virus contains some typical characteristics of existing viruses The important feature of antivirus protection is that no known virus can run on the computer Where just a single technology might fall short of detecting or identifying a virus Anti Virus combines several technologies to ensure that your computer is protected from viruses e Scanning searching for character strings that are characteristic of a given virus e Heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment e Generic detection detection of instructions characteristic of the given virus group of viruses
70. figuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Control buttons The control buttons available within the Resident Shield interface are as follows e Manage exceptions opens a new dialog where you can define folders files that should be left out from the Resident Shield scanning for more info on this dialog read the Directory Excludes and or Excluded Files chapter e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 7 5 3 Resident Shield Detection Resident Shield scans files as they are copied opened or saved When a virus or any kind of threat is detected you will be warned immediately via the following dialog Resident Shield alert i x Threat detected File name C Documents and Settings Administrator Local Settings T emporary Internet Files Content IE5 91QBKLE 3 eicar 1 J com Threat name Virus identified EICAR_Test Detected on close More information about this threat I Remove threat as Power User x Show details The dialog provides information on the threat detected and it inv
71. folders In this dialog you can further define the following parameters of the scan e Schedule running specify the time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the scan launch should be associated with Action based on computer startup e Advanced schedule options this section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 105 mw g gn i AVG Control buttons of the Settings for scheduled scan dialog There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other tab of this dial
72. ft section of the AVG User Interface allow you to immediately access the most important and most frequently used AVG features 1 Overview Q Computer scanner Update now IC Server components e Overview use this link to switch from any currently opened AVG interface to the default one with an overview of all installed components see chapter Components Overview gt gt e Computer scanner use this link to open the AVG scanning interface where you can run tests directly schedule scans or edit their parameters see chapter AVG Scanning gt gt e Update now this link open the updating interface and launches the AVG update process immediately see chapter AVG Updates gt gt e Server components use this link to switch from any currently opened AVG interface to the default one with an overview of server components see chapter Server components gt gt AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 24 ray ww v i These links are accessible from the user interface at all times Once you use a quick link to run a specific process the GUI will switch to a new dialog but the quick links are still available 6 4 Components Overview The Components Overview section is located in the central part of the AVG User Interface The section is divided into two parts e Overview of all installed components consisting of a panel with the component s icon and the informat
73. ght click your mouse over a component s icon to expand a context menu besides opening the component s graphic interface you can also select to Ignore component state Select this option to express you are aware of the component s error state but for some reason you wish to keep your AVG so and you do not want to be warned by the system tray icon change AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 26 a AVG 6 5 Server components AYG File Server Edition lol x File Components History Tools Help You may not be pri AVG E Remote A nistrati Anti Virus E Security components and status overview Sharepoint vg Server components Description of selected component Document Scanner for MS SharePoint scans document files stored in MS Sharepoint and protects against possible threats Component is active The Server components section is located in the central part of the AVG User Interface The section is divided into two parts e Overview of all installed components consisting of a panel with the component s icon and the information of whether the respective component is active or inactive e Description of a selected component Within the AVG 9 0 File Server the Server components section contains information on the following components e Document Scanner for MS SharePoint scans document files stored in MS SharePoint and protects against possible threats de
74. harePoint Portal Server ss x sxxuxnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnunnnnnnnr 45 9 1 Program Maintenance EE ENEE ENEE REENEN EE EEE EEE EE EE EE RED Ee EE DEE Eee EED 45 9 2 AVG for SPPS Configuration SharePoint 2007 EE 46 9 3 AVG for SPPS Configuration SharePoint 2003 EE 47 10 AVG Advanced Settings xxxxarnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnnnr 49 10 1 Appearance EE 49 d Eutelsat Ee ENER EE EEN ENER ENANA en 51 AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved ff WW Se vd 10 3 Ignore Faulty Conditions EEN 52 10 4 Vinis EE 53 10 5 PUP EXCeptiOns EE 54 Me 56 10 6 1 Scan Whole Computer EE 56 10 6 2 Shell Extension Scan 56 10 6 3 Scan Specific Files or Folders nn 56 10 6 4 Removable Device Scan H R 56 10 7 Schedules ee EEN 61 10 7 1 Scheduled Scan sitet tt tte tte e ene EEE E EEE EE EEE EDE EDAD EEE EDE EEE DEEDES EASED SEES DEEDES EEE EES 61 10 7 2 Virus Database Update Schedule En 61 10 7 3 Program Update Schedule EE 61 10 38 Resident Shield ercer icsi arrn n oe PEER 72 10 8 1 Advanced Settings En 72 10 8 2 Directory Exludes En 72 Ee EE 72 10 9 Cache Server aen 76 uge Dn RRE 77 10 11 Update EE 78 10 11 1 Proxy errr EEE 78 10 11 2 Dial Up cirri ree EEE EEE 78 10 11 AE 78 10 11 4 Manage ee 78 10 12 Remote Administration s a00stkeasssnnik kvekere vinn EELER ENEE ENEE EN EEUNA ere 84 10 13 Server COMPONEN
75. he Enable this task item to simply deactivate the scheduled program update temporarily and switch it on again as the need arises In the text field called Name deactivated for all default schedules there is the name assigned to this very schedule by the program vendor For newly added schedules you can add a new schedule by mouse right click over the Program update schedule item in the left navigation tree you can specify your own name and in that case the text field will be open for editing Try to always use brief descriptive and apt names for your schedules to make it easier to later recognize them Schedule running Here specify the time intervals for the newly scheduled program update launch The timing can either be defined by the repeated update launch after a certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the update launch should be associated with Action based on computer startup AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 70 Advanced schedule options This section allows you to define under which conditions the program update should should not be launched if the computer is in low power mode or switched off completely Other update settings Check the Run the update again after as the internet connection is available option to make sure than if the internet connection gets corru
76. he process by Ctrl C or Ctrl Pause CMD scanning launched from graphic interface When you run your computer in Windows Safe Mode there is also a possibility to launch the command line scan from the graphic user interface The scan itself will be launched from the command line the Command Line Composer dialog only allows you to specify most scanning parameters in the comfortable graphic interface Since this dialog is only accessible within the Windows Safe Mode for detailed description of this dialog please consult the help file opened directly from the dialog 11 4 1 CMD Scan Parameters Following please find a list of all parameters available for the command line scanning e SCAN Scan specific files or folders SCAN path path e g SCAN C D e COMP Scan whole computer e HEUR Use heuristic analyse AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 101 e EXCLUDE Exclude path or files from scan e Command file file name e EXT Scan these extensions for example EXT EXE DLL e NOEXT Do not scan these extensions for example NOEXT JPG e ARC Scan archives e CLEAN Clean automatically e TRASH Move infected files to the Virus Vault e QT Quick test e MACROW Report macros e PWDW Report password protected files e IGNLOCKED Ignore locked files e REPORT Report to file file name e REPAPPEND Append to the report file e REPOK Report uninfected files as OK e NOBRE
77. he size is specified proportionally compared to the size of your local AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 53 disk e Automatic file deletion in this section define the maximum length of time that objects should be stored in the Virus Vault Delete files older than days and the maximum number of files to be stored in the Virus Vault Maximum number of files to be stored 10 5 PUP Exceptions AVG 9 0 File Server is able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system In some cases the user may wish to keep certain unwanted programs on the computer programs that were installed on purpose Some programs especially free ones include adware Such adware might be detected and reported by AVG as a potentially unwanted program If you wish to keep such a program on your computer you can define it as a potentially unwanted program exception Advanced AYG Settings m lol x Appearance Sounds Koedange Fle Pah Potentially Unwanted Programs Exceptions Virus Vault PUP Exceptions ie Schedules 1 L Resident Shield f Cache Server E Anti Rootkit SS Update f Remote Administration am ZC Server components Edit Remove Add exception The Potentially Unwanted Programs Exceptions dialog displays a list of already define
78. iQ Scan specific files or folders I Scan system environment iQ Removable device scan 4 lg Schedules e Allfile types f5 Resident Shield Define excluded extensions Cache Server CN Selected file types Update Remote Administration IT Scan infectable files only 4 45 Server components KR Scan media files Define included extensions a IV Scan files without extensions Adjust how quickly Scan completes will impact system resources f Automatic scan Set additional scan reports Other settings related to AVG User Interface 1 IF Cham san nogas in AUG oor Interfare E Default er Cancel Apply The list of parameters is identical to those available for the Scan of the whole computer However the default settings differ with the Scan of the Whole Computer most parameters are selected while for the Shell extension scan Scanning in Windows Explorer only the relevant parameters are switched on Note For description of specific parameters please consult the chapter AVG Advanced Settings Scans Scan Whole Computer However there are some parameters that appear only in the Shell Extension Scan You can find these parameters in the Other settings related to AVG User Interface section e Show scan progress in AVG User Interface if this box is checked you will be notified about every start finish of the Shell Extension Scan a small informational bubble will appear in the l
79. ific files or folders BR Scan inside archives iQ Removable device scan Schedules Use Heuristics a 45 Resident Shield All He types Cache Server Define excluded extensions Anti Rootkit Ir Update Remote Administration Selected file types E Server components KR Scan infectable files only IT Scan media files Define included extensions Em KR Scan files without extensions Adjust how quickly Scan completes will inpact system resources Tl Automatic scan Set additional scan reports sf by The Removable device scan is launched automatically once you attach any removable device to your computer By default this scanning is switched off However it is crucial to scan removable devices for potential threats since these are a major source of infection To have this scanning ready and launched automatically when needed mark the Enable Removable device scan option Note For a description of specific parameters please consult the chapter AVG Advanced Settings Scans Scan Whole Computer 10 7 Schedules In the Schedules section you can edit the default settings of e Whole computer scan schedule e Virus database update schedule AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved e Program update schedule 10 7 1 Scheduled Scan Parameters of the scheduled scan can be edited or a new schedule set up on three tabs Advanced AYG Settings Oj x Appearanc
80. ion of whether the respective component is active or inactive e Description of a selected component Within the AVG 9 0 File Server the Components Overview section contains information on the following components e Anti Virus ensures that your computer is protected from viruses trying to enter your computer details gt gt e Anti Spyware scans your applications in the background as you run them details gt gt AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 25 Remote Administration connects you AVG to the AVG Remote Administration allowing your network administrator to trigger some application actions remotely The Remote Administration component will only appear if you have chosen to install it Components Selection step of the Installation Process e Anti Rootkit detects programs and technologies trying to camouflage malware details gt gt License provides full wording of the AVG License Agreement details gt gt Resident Shield runs in the background and scans files as they are copied opened or saved details gt gt Update Manager controls all AVG updates details gt gt Single click any component s icon to highlight it within the components overview At the same time the component s basic functionality description appears in the bottom part of the user interface Double click the icon to open the components own interface with a list of basic statistical data Ri
81. ion package C installation Download the newest version of AVG 9 0 from the Internet into the selected folder a Cian Then from the drop down menu select one of the following o Hidden installation no information will be displayed during the setup process o Show installation progress only the installation will not require any user attention but the progress will be fully visible o Show installation wizard the installation will be visible and user will need to manually confirm all steps Use either the Download button to download the latest available AVG installation package directly from the AVG website to the selected folder or manually put the AVG installation package into that folder AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 126 You can use the Proxy button to define a proxy server settings if your network requires this for a successful connection By clicking OK the cloning process begins and should shortly finish You may also experience a dialog asking about setting password to Allowed items see above Once finished there should be AvgSetup bat available in the chosen folder along with other files If you run the AvgSetup bat file it will install AVG according to the parameters chosen above AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 127 m g gm aa AVG 15 FAQ and Technical Support Should y
82. is currently working on it On the other hand you can decrease system resources usage by extending the scanning duration Set additional scan reports Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported x Scan reports T Report password protected archives I Report password protected documents I Report locked files I Report files containing macro I Report hidden extensions 10 6 2 Shell Extension Scan Similar to the previous Scan whole computer item this item named Shell extension scan also offers several options for editing the scan predefined by the software vendor This time the configuration is related to scanning of specific objects launched directly from the Windows Explorer environment shell extension see chapter Scanning in Windows Explorer AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 58 Advanced AYG Settings J 5 lol x E Appearance Sounds Scan settings Ignore faulty conditions I Automatically heal remove infections Virus Vault IV Report Potentially Unwanted Programs and Spyware threats PUP Exceptions I Report enhanced set of Potentially Unwanted Programs Scans IT Scan for Tracking Cookies Scan whole computer IV Scan inside archives iQ Shell extension scan IV Use Heuristics
83. is recommended for well experienced users The Select Installation Type dialog offers the choice of two installation options standard and custom installation For most users it is highly recommended to keep to the standard installation that installs AVG in fully automatic mode with settings predefined by the program vendor This configuration provides maximum security combined with the optimal use of resources In the future if the need arises to change the configuration you will always have the possibility to do so directly in the AVG application Custom installation should only be used by experienced users who have a valid reason to install AVG with non standard settings E g to fit specific system requirements 4 5 Activate your AVG License In the Activate your AVG License dialog you have to fill in your registration data Type in your name User Name field and the name of your organization Company Name field Then enter your license sales number into the License Number text field The sales number can be found on the CD packaging in your AVG 9 0 File Server box The license number will be in the confirmation email that you received after purchasing your AVG 9 0 File Server on line You must type in the number exactly as shown If AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 11 the digital form of the license number is available in the email it is recommended to use the copy and p
84. ites you to decide what action should be taken now e Heal if a cure is available AVG will heal the infected file automatically this option is the recommended action to be taken e Move to Vault the virus will be moved to AVG Virus Vault e Go to file this option redirects you to the exact location of the suspicious object opens new Windows Explorer window e Ignore we strictly recommend NOT TO use this option unless you have a very good reason to do so The entire overview of all threats detected by Resident Shield can be found in the Resident Shield detection dialog accessible from via system menu option History Resident Shield findings AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved sil AL r r mm DANA AYG File Server Edition AmE File Components History Tools Help You may not be protect AVG you have decided to Anti Virus Remote Administration Resident Shield detection 4 Overview LF Virus identified EICAR Test C Documents and Settings Administrator D esktop eicar com iy Virus identified EICAR Test C Documents and Settings Administrator Local Settings T emp Y MwareDnD 722 if Virus identified EICAR_Test C Documents and Settings Administrator Local Settings T emp MwareD nD 722 There are 3 records in the list Additional actions Export list to file Empty list Refresh list Remove selected thre
85. kies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives switched off by default this parameter defines the scanning should check all files even if they are stored inside an archive e g ZIP RAR Use Heuristics switched on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment switched on by default scanning will also check the system areas of your computer e Scan for rootkits tick this item if you want to include the rootkit detection into scanning of the entire computer The rootkit detection is also available on its own within the Anti Rootkit component Further you should decide whether you want to have scanned e All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned e Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will
86. launch The Scan of a whole computer can be launched directly from the scanning interface by clicking on the scan s icon No further specific settings have to be configured for this type of scan the scanning will start immediately within the Scan is running dialog see screenshot The scanning can be temporarily interrupted Pause or canceled Stop if needed AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 91 AVG AVG File Server Edition _ 5 x File Components History Tools Help You may no AVG you We r Anti Virus G Remote Admini Scan is running G Scan whole computer 2834 0 Registry HKLMSSOFTWARE Classes CLSID5 00020810 0000 0000 C000 000000000046 Objects scanned Threats found Currently scanning Current object A SF eg Iesele dditional scan settings Scan configuration editing You have the option of editing the predefined default settings of the Scan of the whole computer Press the Change scan settings link to get to the Change scan settings for Scan whole computer dialog It is recommended to keep to the default settings unless you have a valid reason to change them AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved WW m VG AYG File Server Edition 0 x File Components History Tools Help You may not be prote AVG you have decided Anti Virus 7 Remot
87. layed e g when a scheduled scan is started would be disturbing they could minimize the application or corrupt its graphics To avoid this situation keep the check box for the Enable gaming mode when a full screen application is executed option marked default setting 10 2 Sounds Within the Sounds dialog you can specify whether you want to be informed about specific AVG actions by a sound notification If so check the Enable sound events option off by default to activate the list of AVG actions Advanced AYG Settings l oy x Appearance I Enable sound events this option is defined per user File Ignore faulty conditions a Virus Vault Can sinned OWSE PUP Exceptions Scan finished iQ Scans Scan finished with a threat found ay ie Schedules HE Resident Shield Cache Server E Anti Rootkit B Update f Remote Administration Resident Shield alert Delete E Server components El AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 51 Uu ei Pa we 7 Am aa AVG Then select the respective event fromthe list and browse Browse your disk for an appropriate sound you want to assign to this event To listen to the selected sound highlight the event in the list and push the Play button Use the Delete button to remove the sound assigned to a specific event Note Only wav sounds are supported
88. le extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved a rav 8 di computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g
89. lease consult the AVG Business Edition documentation 10 13 Server components 10 13 1 Document Scanner for MS SharePoint In this dialog you will find several preset options related to the Document Scanner for MS SharePoint document virus scanning performance This dialog is divided into several sections Advanced AYG Settings z lol x Appearance E a Sounds Logging settings EE Ignore faulty conditions Log file size 100 MB E Virus Vault Scanning properties PUP Exceptions e EI Scans IV Use Heuristics IV Report Potentially Unwanted Programs and Spyware threats sien Schedules am 4 Resident Shield IV Scan inside archives Cache Server Reporting Anti Rootkit Automatic actions over following reports could be specified under Detection actions subkey ZC Update These reports are of the Information severity Proxy f F n I Report password protected archives Dial up URL I Report password protected documents IT Repot files containing macro M e Re Weg istrat I Report hidden extensions Remote Administration E Server components EE Document Scanner for MS SharePoint EE H ZA Logging settings Log file size field the log file contains record of various Document Scanner for MS SharePoint related events such as program libraries loading notes virus found events troubleshooting warnings etc Use the text filed to set the maximum size of
90. lection of products and software elements that includes among a growing selection of components Internet Explorer based collaboration functions process management modules search modules and a document management platform SharePoint can be used to host web sites that access shared workspaces information stores and documents 8 1 2 Document Scanner Interface AVG File Server Edition File Components History Tools Help You may not be protected AVG E Remote Administration Anti Virus Document Scanner for MS SharePoint Component O Overview Document Scanner for MS SharePoint scans document files stored in MS Sharepoint and Q Computer scanner De protects against possible threats When detected viruses are moved to Virus Vault or blocked g Document Scanner for M Component is active Checked documents Dance 9 3 2010 10 53 Detected threats 0 since 9 3 2010 10 53 Scan results Refresh statistical values Reset statistic values Show notification Besides an overview of the most important statistical data and the information on the component s current status Component is active the Documents Scanner for MS SharePoint interface offers some a brief overview of component s statistics e Checked documents number of documents checked since a certain date e Detected threats number of detected infections since a certain date AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o
91. m Threat name Virus identified EICAR Test Detected on close More information about this threat I Remove threat as Power User Show details If AVG fails to identify the EICAR test file as a virus you should check the program configuration again AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 18 Ss ray ww v i 5 6 AVG Default Configuration The default configuration i e how the application is set up right after installation of AVG 9 0 File Server is set up by the software vendor so that all components and functions are tuned up to achieve optimum performance Unless you have a real reason to do so do not change the AVG configuration Changes to settings should only be performed by an experienced user Some minor editing of AVG components settings is accessible directly from the specific component user interface If you feel you need to change the AVG configuration to better suit your your needs go to AVG Advanced Settings select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved a AVG 6 AVG User Interface AVG 9 0 File Server open with the main window AYG File Server Edition File Components History Tools Help You may not be AVG G you have dec Anti Virus 7j Remote Gaim Security co
92. mon source of infection is websites with potentially dangerous content Other methods of transmission such as via e mail or transmission by worms and viruses are also prevalent The most important protection is to use an always on background scanner Anti Spyware that works like a resident shield and scans your applications in the background as you run them There is also the potential risk that malware has been transmitted to your computer prior to AVG installation or that you have neglected to keep your AVG 9 0 File Server up to date with the latest database and program updates For this reason AVG allows you to fully scan your computer for malware spyware using the scanning feature It also detects sleeping and non active malware i e malware that has been downloaded but not yet activated 7 2 2 Anti Spyware Interface AYG File Server Edition File Components History Tools Help You may not be prote AVG you have decided to Anti Virus Remote Administratio Anti Spyware Component g Anti Spyware spyware that secretly gathers information from your computer or adware that generates unwanted advertisements on your computer To stay fully protected always make sure you keep the Anti S pyware protects your computer from all kinds of malware malicious software e g Anti Spyware component up to date Anti Spyware component is active Spyware definitions 153478 Database release 7 b ezna
93. moved Each icon can either be solid or cut in half the solid icons stands for a scan that was completed and finished properly the cut in half icon means the scan was canceled or interrupted Note For detailed information on each scan please see the Scan Results dialog accessible via the View details button in the bottom part of this dialog AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved e Start time date and time when the scan was launched e End time date and time when the scan ended e Tested objects number of objects that were checked during scanning e Infections number of virus infections detected removed e Spyware number of spyware detected removed e Scan log information information relating to the scanning course and result typically on its finalization or interruption Control buttons The control buttons for the Scan results overview dialog are e View details this button is only active if a specific scan is selected in the above overview press it to switch to the Scan results dialog to view detailed data on the selected scan e Delete result this button is only active if a specific scan is selected in the above overview press it to remove the selected item from the scan results overview e Back switches back to the default dialog of the AVG scanning interface 11 7 Scan Results Details If in the Scan Results Overview dialog a specific scan is sele
94. mponents and status overview O Overview Anti Virus Anti Spyware Anti Rootkit Be Update now Remote License Resident Shield 4 _ Administration Active g Active Started all Update Manager OY P G Active Description of selected component Selected component description no component selected right now The main window is divided into several sections e System Menu top system line in the window is the standard navigation that allows you to access all AVG components services and features details gt gt Security Status Info upper section of the window provides you with information on the current status of your AVG program details gt gt Quick Links left section of the window allow you to quickly access the most important and most frequently used AVG tasks details gt gt Components Overview central section of the window offer an overview of all installed AVG components details gt gt Statistics left bottom section of the window provide you with all statistical data regarding the programs operation details gt gt e System Tray Icon bottom right corner of the monitor on the system tray AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 20 indicates the AVG current status details gt gt 6 1 System Menu The System menu is the standard navigation used in all Windows applications It is located horizontally in the very top par
95. nchecking the Enable Resident Shield item this option is switched on by default In addition you can select which Resident Shield features should be activated e Scan for Tracking cookies this parameter defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts e Report Potentially Unwanted Programs and Spyware Threats switched on by default scanning for potentially unwanted programs executable applications that can behave as various types of spyware or adware e Report enhanced set of Potentially Unwanted Programs switched off by default detecting the extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 72 increases your computer security even more however it can possibly block legal programs that s why it is switched off by default e Scan files on close on close scanning ensures that AVG scans active objects e g applications documents when they are being opened and also when they are being closed this feature helps you protect your computer against some types of sophisticated virus e Scan boot sector of
96. nds Update management f Ignore faulty conditions Virus Vault E PUP Exceptions iQ Scans je ie Schedules 45 Resident Shield Cache Server Anti Rootkit ZC Update Use the button below to remove all temporary update files Delete temporary update files Use the button below to restore the previous virus database version vert virus database to previous version Remote Administration Server components e Delete temporary update files press this button to delete all redundant update files from your hard disk by default these files are being saved for 30 days A e Revert virus database to previous version press this button to delete the latest virus base version from your hard disk and to return to the previously saved version new virus base version will be a part of the following update 10 12 Remote Administration The Remote Administration item displays within the Advanced Settings overview only conditionally in case you have previously selected to have the Remote Administration installed i e during the installation process you have marked this option within the Component Selection dialog AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 84 9 mm am AV A J D Advanced AYG Settings E F F The Remote Administration settings ref
97. nds and threads allowed for virus scanning download infected documents I Attempt to clean infected documents Time out scanning after 300 seconds Allow scanner to use up to 5 threads Cancel You can configure various AVG for SharePoint Portal Server anti virus scanning actions and performance features here e Scan documents on upload enable disable the scanning of documents being uploaded e Scan documents on download enable disable the scanning of documents being downloaded e Allow users to download infected documents allow disallow users to download infected documents e Attempt to clean infected documents enable disable automatic erasing of infected documents e Time limit of scanning the maximum number of seconds the virus scanning process will run after single launch decrease the value when the servers response seems to be slow when scanning the documents e Use max X sub processes when scanning documents the X specifies the number of virus scanning threads that can run simultaneously increasing the number may speed up the scanning due to the higher level of parallelism but it can increase the server s response time on the other hand AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 48 10 AVG Advanced Settings The advanced configuration dialog of AVG 9 0 File Server opens in a new window named Advanced AVG Settings The window is divided into two sections the
98. nn 24 6 4 Components OVerview ee EE EE ENEE ENEE REENEN EEN ENEE ENN 25 6 5 Server COMPONENtS ENEE EE EE EE ee ene eRe EERE eH ERG RHEE EAE EEE EEE AEE ENN 27 66 Statistics e eet eege brer tee Ee e Ee ee e E 28 6 7 System Tray ICOM ee EE EE EE ENEE ENEE REENEN EEN ENEE ENN 28 7 AVG Components s xsxannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnvnnnnnnnvnvnnvnvnnvnnnnvnnnnnnnnnnnnnnnnnnnnnnen 30 S Nal HEA UCM eee reer TE rere 30 7 1 1 Anti Virus Principles EE 30 7 1 2 Anti Virus Interface iret ttt et ete enn EA EEA EEE EEDA DEAE DEEDS ADEE DEEDES EDS DEED EE EEE EEE EES 30 7 2 Anti Spyware EE 32 7 2 1 Anti Spyware Principles EE 32 7 2 2 Anti Spyware Interface EE 32 7 3 Anti Rootkit EE 33 7 3 1 Anti Rootkit Principles En 33 7 3 2 Anti Rootkit Interface it EEE EEE 33 S REES 35 7 5 Resident Shj ld WETTER 36 7 5 1 Resident Shield Principles En 36 7 5 2 Resident Shield Interface Ssk een 36 7 5 3 Resident Shield Detection e 36 7 6 Update Manager EE nnanannnnannnnanannanannenannenrnnnnrnnnnrnnnnrnrnnrnrnnnernanernnn nn 41 7 6 1 Update Manager Principles En 41 7 6 2 Update Manager Interface EE 41 8 AVG Server Components Pree eee eee tee eerr errr eee rere errr rrr etter rere rr rrr rrr eeterrrr rr teeter reir 43 8 1 Documents Scanner for MS SharePoint xxxxxrnrrrnnnnnnnnrrrnnnnnnnnrnennnnnnnrrnnnnnnnnnrnnnenn 43 8 1 1 Document Scanner Principles vii ti te EEE 43 8 1 2 Document Scanner Interface EEE EEE EEE EEE EEE EE 43 9 AVG for S
99. not every report of such file indicates a virus Run time packed recursive Similar to above however less frequent amongst common software Such files are suspicious and their removal or submission for analysis should be considered Password protected archive or document Password protected files can not be scanned by AVG or generally any other anti malware program Document with macros The reported document contains macros which may be malicious Hidden extension Files with hidden extension may appear to be e g pictures but in fact they are executable files e g picture jpg exe The second extension is not visible in Windows by default and AVG reports such files to prevent their accidental opening Improper file path If some important system file is running from other than default path e g winlogon exe running from other than Windows folder AVG reports this discrepancy In some cases viruses use names of standard system processes to make their presence less apparent in the system Locked file The reported file is locked thus cannot be scanned by AVG This usually means that some file is constantly being used by the system e g swap file AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 119 11 8 Virus Vault 10 x Path to file Warming Found Tracking cookie Atdmt C Documents and Settings Administrator Cookies admi Warming Found Tracking cookie Webtrends C Doc
100. ntially dangerous but not infected it can contain macros for instance the information is a warning only o Reboot is required to finish the action the infected object cannot be removed to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog e View details the button opens a new dialog window named Detailed scan result information Detailed object information E EI Property name Property value Object name C Documents and Settings Administrator Desktop T estTrojan3 Detection name Trojan horse SHeur2 WMF Object type file SDK Type Core Result Moved to Virus Vault Action history Moved to Virus vault In this dialog you can find information on the location of the detected infectious object Property name Using the Previous Next buttons you can view information on specific findings Use the Close button to leave this dialog e Remove selected infections use the button to heal the selected finding or to move it to the Virus Vault if it can t be healed e Remove all unhealed infections use the button to heal all findings in the list or to move them to the Virus Vault if they can t be healed e Close results terminates the detailed information overview and returns to AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 117 the Scan results overview dialog 11 7 4 Warnings Tab The Wa
101. o report these as potentially dangerous AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 87 Pm we e Gj AVG Advanced AYG Settings Appearance Sounds z Ignore faulty conditions Virus Vault gt PUP Exceptions iQ Scans igs Schedules 45 Resident Shield Cache Server f Anti Rootkit 45 Update IE Proxy f Dialup ES URL EJ Manage 5 Remote Administration E Server components 4 Document Scanner for MS SharePoint E Detection actions e Ioj x Detection actions automatic actions Infections Move to Vault PUP Move to Vault Warnings Move to Vault v Information None Ge In this dialog you can configure how the Document Scanner for MS SharePoint component should behave when it detects a threat The threats are divided into several categories e Infections malicious codes that copy and spread themselves often unnoticed until the damage is done e PUP Potentially Unwanted Programs such programs in general vary from positively serious to only potential threats to your privacy e Warnings detected objects unable to be scanned e Information includes all detected potential threats that cannot be classified as any of the above categories Use the roll down menus to select an automatic action for each of them e None a document
102. of removable devices e g USB drives CD DVD etc In the Schedule regular scans and updates dialog set up the interval for new update files accessibility check up and define time when the scheduled scan should be AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 15 aa AVG launched It is recommended to keep the default values Press the Next button to continue 4 11 AVG protection configuration is complete AYG First Run Wizard i xj AYG protection configuration is complete Q Installation of AVG was successful V AVG was updated to the latest version Please help us improve our products by letting us collect completely anonymous scan and usage information from your computer agree to provide anonymous information about detected threats to improve my security Read AVG Privacy Policy Vv Now your AVG 9 0 File Server has been configured In this dialog you decide whether you want to activate the option of anonymous reporting of exploits and bad sites to AVG virus lab If so please mark the I agree to provide ANONYMOUS information about detected threats to improve my security option Finally press the Finish button AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved d AVG 5 After Installation 5 1 Scan optimization The scanning optimization functionality searches the Windows and Program files folders where it
103. og and switches back to the AVG scanning interface default dialog 11 5 2 How to Scan AYG File Server Edition ioj x File Components History Tools Help You may not be protecte AVG F you have decided t Anti Virus Remote Administrati Settings for scheduled scan ove Schedule settings How to scan What to scan Q Computer scanner ms and Spyware threats IT Report enhanced set of Potentially Unwanted Programs IT Scan for Tracking Cookies IT Scan inside archives IV Use Heuristics IV Scan system environment I Scan for rootkits A Adjust how quickly Scan completes will impact system resources Wen Ju Automatic scan el dditional scan settings Set additional scan reports On the How to scan tab you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Unless you have a valid reason to change these settings we recommend to keep to the pre defined configuration e Automatically heal remove infection if a virus is identified during scanning it can be healed automatically if a cure is available In case the infected file cannot be healed automatically or if you decide to switch off this option you will be notified upon a virus detection and will have to decide what to do with AVG 9 0 File Server 2010 Copyright
104. ogies CZ s r o All rights reserved 115 il AL r r E DANA e Close results terminates the detailed information overview and returns to the Scan results overview dialog 11 7 3 Spyware Tab AYG File Server Edition lO x File Components History Tools Help You are protected AVG All security features are workin Anti Virus Scan results I Overview Results overview Infections Spyware File C Documents and Settings Administrator D esktopadware zip adware winprox dll s C Documents and Settings Administrator Desktop adware zip adware sys645 exe JFMESearchT oolbar dll S C Documents and Gettroch cdnmtshator Deckiopkacdaate zip adware sys645 exe E C Documents and Settings V dministrator YD esktopvadware zip adware saw exe E C Documents and Settings Administrator D esktop adware zip adware NSVS EXE E C Documents and Settings v dministrator YD esktop adware zip adware MediadccC d E C Documents and Settings Administrator Desktopadware zip adware IEBHOS DLL E C Documents and Gettroczh denmshator Decktopkacduate zip adware GainPlugin dl S C Documents and Settings Administrator D esktop adware zip adware DAD 57623 dll E C Documents and Settings Administrator Desktop adware zip adware CF029324 dil E C Documents and Settings Administrator Desktop adware zip adware 4014881D dll E C Documents and Gettroch denmehator Decktopkscduate zip adware 1 10684
105. ou have any problems with your AVG either business or technical please refer to the FAQ section of AVG website http www avg com If you do not succeed in finding help this way contact the technical support department by email Please use the contact form accessible from the system menu via Help Get help online AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 128
106. ower right corner of the screen e Show scan result in AVG User Interface if this box is checked whenever the Shell Extension Scan ends the AVG User Interface is opened and the standard Scan Results Details dialog appears the number of tabs will depend on actual scan result e Only if scan result contains any threats this box is active only if the AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 59 d AVG previous one is checked If you check it the Scan Results Details dialog will only appear if there were any threats found during the Shell Extension Scan 10 6 3 Scan Specific Files or Folders The editing interface for Scan specific files or folders is identical to the Scan Whole Computer editing dialog All configuration options are the same however the default settings are more strict for the Scan of the whole computer Advanced AYG Settings 5 lol x Appearance 15 Sounds Ignore faulty conditions FE Virus Vault 15 PUP Exceptions iQ Scans iQ Scan whole computer Shell extension scan Gel Removable device scan Dei Schedules zz Resident Shield Anti Rootkit Update _ Remote Administration 25 Server components Scan settings IV Automatically heal remove infections IV Report Potentially Unwanted Programs and Spyware threats I Report enhanced set of Potentially Unwanted Programs
107. ploaded from or on the server by your users The configuration of the anti virus protection can be set up using the Central Administration interface of your SharePoint Portal Server Within the Central Administration you can also view and manage the AVG for SharePoint Portal Server log file You can launch the SharePoint Portal Server Central Administration when you are logged in on the computer that your server is running on The administration interface is web based as well as the user interface of the SharePoint Portal Server and you can open it using the SharePoint 3 0 Central Administration option in the Programs Microsoft Office Server folder or SharePoint Portal Server of the Windows Start menu H e z Ch My Network Event Viewer Services Places eS Windows Catalog Ry Windows Update D Programs 44 Documents gt e D Central Administration 7 Microsoft SQL Server 2005 gt SharePoint Products and Search gt 17 Startup I Total Commander Help and Support WinRAR amp Internet Explorer vei Microsoft Command Shell v 5 Outlook Express s Remote Assistance I Irfanview Astat I OH HO ME zsm You can also enter the SharePoint Portal Server Central Administration web page remotely using the proper access rights and URL settings Run Log Off admin Recycle Bin AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 45 AVG 9 2 AVG for SPPS
108. ppen In that case the system tray icon automatically reports the component s error status However in this very case we cannot talk about an actual error since you have deliberately induced it yourself and you are aware of the potential risk At the same time once being displayed with the exclamation mark the icon cannot actually report any possible further error that might appear For this situation within the above dialog you can select components that may be in an error state or switched off and you do not wish to get informed about it The same option of Ignoring component state is also available for specific components directly from the components overview in the AVG main window 10 4 Virus Vault BER E Appearance f Sounds Virus Vault maintenance SS Ignore faulty conditions gt Limit Virus Vault Size E GG Scans 10 ie Schedules Maximum size of Virus Vault percent of the drive size f5 Resident Shield fE Cache Server Anti Rootkit f Update Delete files older than 30 I day s Remote Administration E Server components Maximum number of files to be stored 1000 3 gt Automatic file deletion The Virus Vault maintenance dialog allows you to define several parameters regarding the administration of objects stored in the Virus Vault e Limit Virus Vault size use the slider to set up the maximum size of the Virus Vault T
109. pted and the update process fails it will be launched again immediately after the internet connection is restored Once the scheduled update is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon provided that you have kept the default configuration of the the Advanced Settings Appearance dialog AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 71 10 8 Resident Shield The Resident Shield component performs live protection of files and folders against viruses Spyware and other malware Advanced AYG Settings lol x a Appearance F Sounds Resident Shield Settings SS Ignore faulty conditions IV Enable Resident Shield E Virus Vaut I Scan for Tracking Cookies E PUP Exceptions HE eport Potentially Unwanted Programs and Spyware threats 340 Scans IV Report Potentially Unwanted P dS threat Schedules I Report enhanced set of Potentially Unwanted Programs SE BE resident Shield IV Scan files on close oe Settings IV Scan boot sector of removable media Directory Excludes Excluded files IV Use Heuristics Cache Server IT Auto heal fE Anti Rootkit 45 Update Remote Administration 425 Server components Default In the Resident Shield Settings dialog you can activate or deactivate the Resident Shield protection completely by checking u
110. quivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file o File Info displays any additional information available about the file license version information etc o Any location do not use full path if you want to define this file as an exception only for the specific location then leave this checkbox unchecked AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 55 10 6 Scans The advanced scan settings is divided into four categories referring to specific scan types as defined by the software vendor e Scan Whole Computer standard predefined scan of the entire computer e Shell Extension Scan specific scanning of a selected object directly from the Windows Explorer environment e Scan Specific Files or Folders standard predefined scan of selected areas of your computer e Removable Device Scan specific scanning of removable devices attached to your computer 10 6 1 Scan Whole Computer The Scan whole computer option allows you to edit parameters of one of the scans predefined by the software vendor Scan of the whole computer Advanced AYG Settings i lol x p ZC Appearance Sounds Scan settings E Ignore faulty conditions IV Automatically heal remove infections f Virus Vault IV Report Potentially Unwanted Programs and Spyware threats PUP Excep
111. r BI Other On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders If you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 67 10 7 2 Virus Database Update Schedule 10 x 5 Appearance e F Sounds Schedule settings wae E Ignore faulty conditions E Enable this task Virus Vault SS PUP Exceptions Name Virus database update schedule E mee Schedule running Io Scheduled scan Run every MEN Virus database update schedule ff a Hour s Ke Program update schedule 25 Resident Shield Run at a specific time interval f Cache Server Every day fr SS fam Anti Rootkit Update E Remote Administration E Server components Advanced schedule options IV Run on computer startup if task has been missed IV Run even if computer is in low power mode Other update settings IV Run the update again after the internet connection is available vi On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled virus database update temporarily and switch it on again as the need arises The basic virus database
112. r Apply button the file will be replaced with the new settings D Apply configuration from file to AVG on this computer Use this button to open an AVG configuration file pck and apply it to the local installation of AVG e Store local AVG configuration to a file AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 1 25 Use this button to save the AVG configuration file pck of the local AVG installation If you did not set a password for the Allowed actions you may experience the following dialog D 2 AVG Settings Manager The access to Allowed items is not protected by password Do you want to create a new password for this station The same password will be used in the generated configuration package Answer Yes if you wish to set the password for access to Allowed items now and then fill in the required information and confirm your choice Answer No to skip the password creation and continue to save the local AVG configuration to a file Clone AVG installation This option allows you to make an exact copy of the local AVG installation by creating an installation package with custom options To proceed first select folder where the installation script will be saved Setup files location x r Select folder where installation script file will be saved now C installation Show installation progress show installation wizard r Source AVG Installat
113. respective dialog section you have to specify the following items AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 80 e Server specify the server s IP address or the name of the server e Port specify the number of the port that enables Internet access by default this number is set to 3128 but can be set differently if you are not sure contact your network administrator The proxy server can also have configured specific rules for each user If your proxy server is set up this way check the Use PROXY authentication option to verify that your user name and password are valid for connecting to the Internet via the proxy server Automatic configuration If you select automatic configuration mark the Auto option to activate the respective dialog section then please select where the proxy configuration should be taken from e From browser the configuration will be read from your default internet browser e From script the configuration will be read from a downloaded script with the function returning the proxy address e Autodetect the configuration will be detected automatically directly from the proxy server AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 81 m P ee DAN A4 10 11 2 Dial up Advanced AYG Settings m oj x Appearance 85 Sounds Update settings Dial up connection E Ignore faulty
114. rnings tab displays information on suspected objects typically files detected during scanning When detected by the Resident Shield these files are blocked from being accessed Typical examples of this kind of findings are hidden files cookies suspicious registry keys password protected documents or archives etc Such files do not present any direct threat to your computer or security Information about these files is generally useful in case there is an adware or spyware detected on your computer If there are only Warnings detected by an AVG test no action is necessary This is a brief description of the most common examples of such objects e Hidden files The hidden files are by default not visible in Windows and some viruses or other threats may try to avoid their detection by storing their files with this attribute If your AVG reports a hidden file which you suspect to be malicious you can move it to your AVG Virus Vault e Cookies Cookies are plain text files which are used by websites to store user specific information which is later used for loading custom website layout pre filling user name etc Suspicious registry keys Some malware stores its information into Windows registry to ensure it is loaded on startup or to extend its effect on the operating system 11 7 5 Rootkits Tab The Rootkits tab displays information on rootkits detected during scanning if you have launched the Anti Rootkit scan A rootkit i
115. roduction or distribution of this program or any portion of it may result in severe civil and criminal penalties Violators will be prosecuted to the maximum extent allowed by law Choose your setup language gt The installation process starts with the Welcome to the AVG Setup Program window In here you select the language used for the installation process In the lower part of the dialog window find the Choose your setup language item and select the desired language from the drop down menu Then press the Next button to confirm and continue to the next dialog Attention The language that you have chosen in the beginning of the installation process is then used as the language for the AVG application However you can easily change it afterwards through AVG User Interface gt Tools gt Advanced Settings gt Appearance AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved AVG 4 2 License Agreement AYG 9 0 build 663 9 21 2009 License agreement AVG products are subject to the terms and conditions of the AVG license agreement below To continue with the installation you must accept the agreement IMPORTANT READ THIS AGREEMENT CAREFULLY THIS IS A LEGAL AGREEMENT BETWEEN AVG TECHNOLOGIES AS DEFINED BELOW AND YOU ACTING AS AN INDIVIDUAL OR IF APPLICABLE ON BEHALF OF THE INDIVIDUAL OR ENTITY ON WHOSE COMPUTER THE SOFTWARE IS INSTALLED IF YOU CLICK THE ACC
116. rs and legitimate managers Access to the hardware is rarely required as a rootkit is intended to seize control of the operating system running on the hardware Typically rootkits act to obscure their presence on the system through subversion or evasion of standard operating system security mechanisms Often they are also Trojans as well thus fooling users into believing they are safe to run on their systems Techniques used to accomplish this can include concealing running processes from monitoring programs or hiding files or system data from the operating system 7 3 1 Anti Rootkit Principles AVG Anti Rootkit is a specialized tool detecting and effectively removing dangerous rootkits i e programs and technologies that can camouflage the presence of malicious software on your computer AVG Anti Rootkit is able to detect rootkits based ona predefined set of rules Please note that all rootkits are detected not just the infected In case AVG Anti Rootkit finds a rootkit it does not necessarily mean the rootkit is infected Sometimes rootkits are used as drivers or they are a part of correct applications AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved w LA aa AVG 7 3 2 Anti Rootkit Interface AVG File Server Edition Eile Components History Tools Help You may not be prot AVG you have decided to Anti Virus EE Anti Rootkit Component Anti Rootkit component scans for d
117. rt hidden extensions n OK Cancel Warning These scan settings are identical to the parameters of a newly defined scan as described in the chapter AVG Scanning Scan scheduling How to Scan Should you decide to change the default configuration of the Scan specific files or folders you can then save your new setting as the default configuration to be used for all further scans of specific files or folders Also this configuration will be used as a template for all of your newly scheduled scans all customized scans are based on the current configuration of the Scan of selected files or folders 11 2 3 Anti Rootkit Scan Anti Rootkit scan searches your computer for possible rootkit programs and technologies that can cover malware activity in your computer If a rootkit is detected this does not necessarily mean your computer is infected In some cases specific drivers or sections of regular applications may be misleadingly detected as rootkits Scan launch Anti Rootkit scan can be launched directly from the scanning interface by clicking on the scan s icon No further specific settings have to be configured for this type of scan the scanning will start immediately within the Scan is running dialog see screenshot The scanning can be temporarily interrupted Pause or canceled Stop if needed AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 98 a AG w M AVG
118. s a program designed to take fundamental control of a computer system without authorization by the system s owners and legitimate managers Access to the hardware is rarely required as a rootkit is intended to seize control of the operating system running on the hardware Typically rootkits act to obscure their presence on the system through subversion or evasion of standard operating system security mechanisms Often they are also Trojans as well thus fooling users into believing they are safe to run on their systems Techniques used to accomplish this can include concealing running processes from monitoring programs or hiding files or system data from the operating system The structure of this tab is basically the same as the Infections tab or the Spyware tab AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 118 11 7 6 Information Tab The Information tab contains data on such findings that cannot be categorized as infections spyware etc They can neither be positively labeled as dangerous but they are still worth your attention AVG scan is able to detect files which may not be infected but are suspicious These files are reported either as Warning or as Information The severity Information can be reported for one of the following reasons Run time packed The file was packed with one of less common run time packers which may indicate an attempt to prevent scanning of such file However
119. s treatment is the same as with the scan of the whole computer any virus found is healed or removed to the Virus Vault Specific files or folders scanning can be used to set up your own tests and their scheduling based on your needs Scan launch The Scan of specific files or folders can be launched directly from the scanning interface by clicking on the scan s icon A new dialog called Select specific files or folders for scanning opens In the tree structure of your computer select those folders you want to have scanned The path to each selected folder will generate automatically and appear in the text box in the upper part of this dialog There is also a possibility of having a specific folder scanned while all its subfolders are excluded from this scanning to do that write a minus sign in front of the automatically generated path To exclude the entire folder from scanning use the parameter Finally to launch the scanning press the Start scan button the scanning process itself is basically identical to the scan of a whole computer P AVG File Server Edition 2 5 x Eile Components History Tools Help You may not be protected AVG you have decided to i Anti Virus EE Select specific files or folders for scanning Desktop E g My Computer Og av BO ech HO amp os OS Us Mbuild disk_I D My Network Places B Special locations D Local hard drives o Program Files O GJ My Documents folder O Qj Shared Doc
120. scan completion possibly Force shutdown if computer is locked Additional scan settings x Computer shutdown options AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 99 d D AV 11 3 Scanning in Windows Explorer Besides the pre defined scans launched for the entire computer or its selected areas AVG 9 0 File Server also offers the option of quick scanning of a specific object directly in the Windows Explorer environment If you want to open an unknown file and you cannot be sure of its content you may want to have it checked on demand Follow these steps Name Size Ty altov File Gem Explore File Big Open File Bico Search File Sharing and Security File My H File amy NA ISYN Checkout File Cu BM Tortoisesvy File EY my D File Badd to archive ly Wadd to Altova rar El Lotu Compress and email Compress to Altova rar and email File File KB Te cD Winzip D Scan with AVG Send To D Cut Copy Paste Create Shortcut Delete Rename Properties e Within Windows Explorer highlight the file or folder you want to check e Right click your mouse over the object to open the context menu e Select the Scan with AVG option to have the file scanned with AVG 11 4 Command Line Scanning Within AVG 9 0 File Server there is the option of running the scan from the command line You can use this option for instance on servers or
121. scan was started Q 9 24 2009 9 40 03 AM YM 2K3ENT X86 Administrator Scan User scan was interrupted Found Q 9 24 2009 9 39 57 AM VM 2K3ENT X86 Administrator Scan User scan was started 79 24 2009 9 30 56 AM NT AUTHORITYSSYSTEM Update Update was finished 79 24 2009 9 30 51 AM NT AUTHORITYSSYSTEM Update Update was started wf 9 24 2009 9 10 15 AM NT AUTHORITYSSYSTEM Update Update was finished 79 24 2009 9 09 49 AM NT AUTHORITYSSYSTEM Update Update was started wf 9 24 2009 5 30 42 AM NT AUTHORITYSSYSTEM Update Update was finished 79 24 2009 5 30 41 AM NT AUTHORITYSSYSTEM Update Update was started 79 24 2009 1 30 40 AM NT AUTHORITYSSYSTEM Update Update was finished we 9 24 2009 1 30 40 AM NT AUTHORITYSSYSTEM Update Update was started A 9 23 2009 9 30 45 PM NT AUTHORITYSSYSTEM Update Update was finished 79 23 2009 9 30 21 PM NT AUTHORITYSSYSTEM Update Update was started we 9 23 2009 5 30 08 PM NT AUTHORITYSSYSTEM Update Update was finished 79 23 2009 5 30 02 PM NT AUTHORITYSSYSTEM Update Empty list Update was started v gt Refresh list Close The Event History dialog is accessible from the system menu via the History Event History Log item Within this dialog you can find a summary of important events that occurred during AVG 9 0 File Server operation Event History records the following types of events Information about updates of the AVG application Scanning start end or s
122. section called Resident Shield settings where you can edit some basic settings of the component s functionality detailed configuration as with all other components is available via the Tools Advanced settings item of the system menu The Resident Shield is active option allows you to easily switch on off resident protection By default the function is on With resident protection on you can further decide how the possibly detected infections should be treated removed o either automatically Remove all threats automatically AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved o or only after the user s approval Ask me before removing threats This choice has no impact on the security level and it only reflects your preferences In both cases you can still select whether you want to Remove cookies automatically In specific cases you can switch this option on to achieve maximum security levels however it is switched off by default cookies parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG con
123. settings o Locked file not tested the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object the object was detected as potentially dangerous but not infected it can contain macros for instance the information should be taken as a warning only o Reboot is required to finish the action the infected object cannot be removed to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog e View details the button opens a new dialog window named Detailed object information Detailed object information J EI Property name Property value Object name C Documents and Settings Administrator Desktop T estT rojan3 Detection name Trojan horse SHeur2 WMF Object type file SDK Type Core Result Moved to Virus Vault Action history Moved to Virus vault In this dialog you can find information on the location of the detected infectious object Property name Using the Previous Next buttons you can view information on specific findings Use the Close button to close this dialog e Remove selected infections use the button to heal the selected finding or to move it to the Virus Vault if it can t be healed e Remove all unhealed infections use the button to heal all findings in the list or to move them to the Virus Vault if they can t be healed AVG 9 0 File Server 2010 Copyright AVG Technol
124. st of comma separated file extensions that should not be scanned e Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 57 rav mi vare the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned e Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times Scan process priority Within the Scan process priority section you can further specify the desired scanning speed dependent on system resource usage By default this option value is set to the medium level of automatic resource usage If you want the scanning to run faster it will take less time but system resources usage will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody
125. string to AVG DataCenter in the form of server port If this information is not available at the moment leave the field blank and you can set the configuration later in within the Advanced Settings Remote Administration dialog Note For detailed information on AVG Remote administration please consult AVG Network Edition user manual to be downloaded from AVG website http www avg com AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 14 AVG 4 9 Installing AVG The Installing AVG dialog shows the progress of the installation process and does not require any intervention AYG 9 0 Server Edition build 663 9 21 2009 Installing supplementary files Did you know Most security software cannot tell you if a website is safe to visit right now Only AVG protects you if a site is dangerous when you are about to go there Installing 3rd party files which could take up to several minutes Please wait After the installation process is finished you will be redirected to the next dialog automatically 4 10 Schedule regular scans and updates E Schedule regular scans and updates Updates How often would you like your AVG protection to be updated Every 4 hours recommended C Once a day Scans When would you like your scheduled scan to take place C Daily 1200PM Weekly recommended Wednesday z C Never T Enable automatic scan
126. t does not respond to the actual content of the attachment it will be provided in this column e Date of storage date and time the suspected file was detected and removed to the Virus Vault Control buttons The following control buttons are accessible from the Virus Vault interface e Restore removes the infected file back to its original location on your disk e Restore As in case you decide to move the detected infectious object from the Virus Vault to a selected folder use this button The suspicious and detected object will be saved with its original name If the original name is not known the standard name will be used e Delete removes the infected file from the Virus Vault completely e Empty Vault removes all Virus Vault content completely AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 121 Wi v rav 3 ett 12 AVG Updates Keeping your AVG up to date is crucial to ensure that all newly discovered viruses will be detected as soon as possible Since AVG updates are not released according to any fixed schedule but rather in reaction to amount and severity of new threats it is recommended to check for new updates at least once a day Checking every 4 hours will guarantee that your AVG Virus base is kept up to date also during the day 12 1 Update Levels AVG offers two update levels to select from e Definitions update contains changes necessary for reliable anti virus pro
127. t exist yet you will be asked in a new dialog to confirm you agree AVG creates this folder now If you want to change this location use the Browse button to display the drive structure and select the respective folder Press the Next button to confirm 4 7 Custom Installation Component Selection xl AVG for Windows Check the components you wish O Remote administration component to install and uncheck those you g don t wish to install If any AVG Settings Manager unchecked components have 4 7 Additional installed languages been previously installed in an Document Scanner for MS SharePoint earlier version of the software on your computer these components will be uninstalled The Component Selection dialog displays an overview of all AVG 9 0 File Server components that can be installed If the default settings do not suit you you can remove add specific components e Language selection Within the list of components to be installed you can define which language s AVG should be installed in Check the Additional installed languages item and then select the desired languages from the respective menu e Remote Administration If you plan to connect your computer to the AVG Remote Administration later please mark the respective item to be installed as well e AVG Settings Manager AVG Settings Manager is a small application which allows you to simply and quickly configure local AVG installations even those not running
128. t of the AVG 9 0 File Server main window Use the system menu to access specific AVG components feature and services The system menu is divided into five main sections 6 1 1 File e Exit closes the AVG 9 0 File Server s user interface However the AVG application will continue running in the background and your computer will still be protected 6 1 2 Components The Components item of the system menu includes links to all installed AVG components opening their default dialog page in the user interface e System overview switch to the default user interface dialog with the overview of all installed components and their status e Server components switch to the default user interface dialog with the overview of all server components and their status e Anti Virus opens the default page of the Anti Virus component Anti Rootkit opens the default page of the Anti Rootkit component e Anti Spyware opens the default page of the Anti Spyware component Remote Administration opens the default page of the Remote Administration component this component connects you AVG to the AVG Remote Administration allowing your network administrator to trigger some application actions remotely The Remote Administration component will only appear if you have chosen to install it Components Selection step of the Installation Process e SharePoint opens the default page of the Document Scanner for MS SharePoint server component e
129. tails gt gt Single click any component s icon to highlight it within the components overview At the same time the component s basic functionality description appears in the bottom part of the user interface Double click the icon to open the components own interface with a list of basic statistical data AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 27 Right click your mouse over a component s icon to expand a context menu besides opening the component s graphic interface you can also select to Ignore component state Select this option to express you are aware of the component s error state but for some reason you wish to keep your AVG so and you do not want to be warned by the system tray icon change 6 6 Statistics The Statistics section is located in the left bottom part of the AVG User Interface It offers a list of information regarding the program s operation e Last scan provides the date when the last scan was performed e Last update provides the date when the last update was launched e Virus DB informs you about the currently installed version of the virus database e AVG version informs you about the AVG version installed the number is in the form of 9 0 xx where 9 0 is the product line version and xx stands for the number of the build e License expires provides the date of your AVG license expiration 6 7 System Tray Icon System Tray Icon on your Windows
130. te memory scan Mark this check box to define you want to launch a new memory scan after each successfully completed update The latest downloaded update might have contained new virus definitions and these could be applied in the scanning immediately Additional update options e Build new system restore point after each program update before each AVG program update launch a system restore point is created In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point This option is accessible via Start All Programs Accessories System tools System Restore but any changes can be recommended to experienced users only Keep this check box ticked if you want to make use of this functionality e Use DNS update mark this check box to confirm you want to use the update files detection method that eliminates data amount transferred between the update server and AVG client e Require confirmation to close running applications switched on by default will help you make sure no currently running applications will be closed without your permission if required for the update process to be finalized e Check computer time mark this option to declare you wish to have notification displayed in case the computer time differs from the correct time more than specified number of hours AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All righ
131. tection Typically it does not include any changes to the code and updates only the definition database This update should be applied as soon as it is available e Program update contains various program changes fixes and improvements When scheduling an update it is possible to select which priority level should be downloaded and applied 12 2 Update Types You can distinguish between two types of update e On demand update is an immediate AVG update that can be performed any time the need arises e Scheduled update within AVG it is also possible to pre set an update plan The planned update is then performed periodically according to the setup configuration Whenever new update files are present on the specified location they are downloaded either directly from the Internet or from the network directory When no newer updates are available nothing happens 12 3 Update Process The update process can be launched immediately as the need arises by the Update now quick link This link is available at all times from any AVG user interface dialog However it is still highly recommended to perform updates regularly as stated in the update schedule editable within the Update manager component Once you start the update AVG will first verify whether there are new update files available If so AVG starts their downloading and launches the update process itself During the update process you will get redirected to the Update interface
132. this file AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 86 Scanning properties e Use Heuristics check to use Heuristics detection method when scanning documents When this option is on you can filter documents not only by extension but also the actual contents of the document will be considered e Report Potentially Unwanted Programs and Spyware threats check to use the Anti Spyware engine i e detect and report suspicious and potentially unwanted programs when scanning documents e Scan inside archives check to scan contents of archives Reporting Report password protected archives archives ZIP RAR etc that are protected by password are not possible to scan for viruses check the box to report these as potentially dangerous Report password protected documents documents protected by password are not possible to scan for viruses check the box to report these as potentially dangerous Report files containing macros a macro is a predefined sequence of steps aimed to make certain tasks easier for a user MS Word macros are widely known As such a macro can contain potentially dangerous instructions and you might like to check the box to ensure that files with macros will be reported as suspicious Report hidden extensions hidden extension can make e g a suspicious executable file something txt exe appear as harmless plain text file something txt check the box t
133. tification if time set on computer differs from the correct time more than 24 a hours The Update navigation item opens a new dialog where you can specify general parameters regarding the AVG update When to update files In this section you can select between two alternative options update can be scheduled for the next PC restart or you can launch the update immediately By default the immediate update option is selected since this way AVG can secure the maximum safety level Scheduling an update for the next PC restart can only be recommended if you are sure the computer gets restarted regularly at least daily If you decide to keep the default configuration and launch the update process immediately you can specify the circumstances under which a possible required restart should be performed e Require confirmation from the user you will be asked to approve a PC AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved restart needed to finalize the update process e Restart immediately the computer will be restarted automatically immediately after the update process has finished and your approval will not be required e Complete at next computer restart the update process finalization will be postponed until the next computer restart again please keep in mind that this option is only recommended if you can be sure the computer gets restarted regularly at least daily Post upda
134. tions I Report enhanced set of Potentially Unwanted Programs Q Scans I Scan for Tracking Cookies H RE Scan whole computer I Scan inside archives Shell extension scan IV Use Heuristics iQ Scan specific files or folders M Scan system environment Gel Removable device scan i Schedules Allfile types E Resident Shield Define excluded extensions Cache Server Keier Selected file types sz Update EE Remote Administration IV Scan infectable files only 4 5 Server components I Scan media files Define included extensions Kg IV Scan files without extensions Adjust how quickly Scan completes will impact system resources 4 Automatic scan Set additional scan reports AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 56 Scan settings The Scan settings section offers a list of scanning parameters that can be optionally switched on off e Automatically heal remove infection if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically or if you decide to switch off this option you will be notified upon a virus detection and will have to decide what to do with the detected infection The recommended method is to remove the infected file to the Virus Vault e Report Potentially Unwanted Programs and Spyware Threats this parameter controls the Anti Vir
135. tkit scanning mode e Quick rootkit scan scans only the system folder typically c Windows e Full rootkit scan scans all accessible disks except for A and B Control buttons available e Search for rootkits since the rootkit scan is not an implicit part of the Scan of the whole computer you can run the rootkit scan directly from the Anti Rootkit interface using this button AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 34 NW a aa AVG e Save changes press this button to save all changes made in this interface and to return to the default AVG user interface components overview e Cancel press this button to return to the default AVG user interface components overview without having saved any changes you made 7 4 License AYG File Server Edition Eile Components History Tools Help You may not be protected AVG you have decided to Anti Virus Remote Administratio License Component The License Component manages your current license status Your license number determines D Li the specific version of AVG you have Please make sure that you enter and activate your license icense correctly otherwise your software will not get updated properly and we will not be able to provide Q Computer scanner you with technical support OG Updatenow License component is active The installed product is AYG File Server Edition License number
136. top including automatically performed tests Events connected with virus detection by the Resident Shield or scanning including occurrence location Other important events Control buttons e Empty list deletes all entries in the list of events e Refresh list updates all entries in the list of events AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 124 14 AVG Settings Manager The AVG Settings Manager is a tool suitable mainly for smaller networks that allows you to copy edit and distribute AVG configuration The configuration can be saved to a portable device USB flash drive etc and then applied manually to chosen stations The tool is included in the installation of AVG and available via Windows Start menu All Programs AVG 9 0 AVG Settings Manager Wj AVG Settings Manager AVG Settings Manager SS Load and edit AYG configuration file iy Apply configuration from file to AVG on this computer Lae Store local AYG configuration to a file ira Clone AVG installation Help e Edit AVG configuration of this computer Use this button to open dialog with advanced settings of your local AVG All changes made here will be reflected also to the local AVG installation D Load and edit AVG configuration file If you already have an AVG configuration file pck use this button to open it for editing Once you confirm your changes by the OK o
137. ts reserved 79 10 11 1 Proxy Advanced AYG Settings oj x Appearance Sounds Update settings Proxy EJ Ignore faulty conditions Use proxy v 5 Virus Vault 5 FE PUP Exceptions TT Manual iQ Scans Server Port sic Schedules vu 45 Resident Shield IT Use PROXY authentication SS Cache Server Authentication type Any default Anti Rootkit E Username Im f Update E Password Dialup C URL r Auto E Manage OA From browser Internet Explorer fE Remote Administration a 45 Server components From script Autodetect The proxy server is a stand alone server or a service running on a PC that guarantees safer connection to the Internet According to the specified network rules you can then access the Internet either directly or via the proxy server both possibilities can also be allowed at the same time Then in the first item of the Update settings Proxy dialog you have to select from the combo box menu whether you want to A e Use proxy e Do not use proxy server default settings e Try connection using proxy and if it fails connect directly If you select any option using proxy server you will have to specify some further data The server settings can be configured either manually or automatically Manual configuration If you select manual configuration check the Manual option to activate the
138. uments O el Windows folder O O Other j Automatic scan Start scan Cancel Show notification AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved ail m VG Scan configuration editing You have the option of editing the predefined default settings of the Scan of specific files or folders Press the Change scan settings link to get to the Change scan settings for Scan of specific files or folders dialog It is recommended to keep to the default settings unless you have a valid reason to change them E AVG File Server Edition l0 x File Components History Tools Help You may not be pro AVG you have deci Anti Virus len Change scan settings for Scan specific files or folders rer m Q Computer scanner P e Scanning parameters in the list of scanning parameters you can switch on off specific parameters as needed for detailed description of this settings please consult chapter AVG Advanced Settings Scans Scan Specific Files or Folders e and Spyware threats I Report enhanced set of Potentially Unwanted Programs IT Scan for Tracking Cookies M Scan inside archives M Use Heuristics I Scan system environment A Adjust how quickly Scan completes will impact system resources j Automatic scan et tional scan settings Set additional scan reports Save the current s
139. uments and Settings Administrator Cookies admi Infection Virus identified EICAR_Test C Documents and Settings Administrator Local Settings 2 Restore Restore As Delete Empty Vault Virus Vault is a safe environment for the management of suspect infected objects detected during AVG tests Once an infected object is detected during scanning and AVG is not able to heal it automatically you are asked to decide what is to be done with the suspect object The recommended solution is to move the object to the Virus Vault for further treatment The Virus vault interface opens in a separate window and offers an overview of information on quarantined infected objects e Severity provides identification of the respective finding severity and type Infection type distinguishes finding types based on their infective level all listed objects can be positively or potentially infected e Virus Name specifies the name of the detected infection according to the Virus encyclopedia online Path to file full path to the original location of the detected infectious file Original object name all detected objects listed in the chart have been labeled with the standard name given by AVG during the scanning process In case the object had a specific original name that is known e g a name of an AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 120 e mail attachment tha
140. uring the installation process you will be asked for your license sales number Please make sure you have it available before starting the installation The sales number can be found on the CD packaging If you purchased your copy of AVG on line your license number will have been delivered to you via e mail AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 4 AVG Installation Process To install AVG 9 0 File Server on your computer you need to get the latest installation file You can use the installation file from the CD that is a part of your box edition but this file might be out of date Therefore we recommended getting the latest installation file online You can download the file from AVG website http www avg com Downloads section The installation is a sequence of dialog windows with a brief description of what do at each step In the following we offer an explanation for each dialog window 4 1 Installation Launch x Welcome to the AVG Setup Program The following screens will guide you through the process of installing AVG protection on your computer Click Next to begin the process or click Exit to quit Before you begin the process you may find it useful to review the advice and recommendations we ve prepared to help you set up the software to best meet your needs WARNING This program is protected by copyright laws and international treaties Unauthorized rep
141. us detection during scanning e Scan system environment scanning will also check the system areas of your computer e Scan for rootkits tick this item if you want to include the rootkit detection into scanning of the entire computer The rootkit detection is also available on its own within the Anti Rootkit component Then you can change the scan configuration as follows e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 107 a rav fe vare Additional scan settings x Define file types for scanning All file types Define excluded extensions Selected file types IV Scan infectable files only I Scan media files Define included extensions AN IV Scan files without extensions o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o Define file types for scanning further you should decide whether you want to have scanned gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated fi
142. us functionality that allows detection of potentially unwanted programs executable files that can run as spyware or adware and these can then be blocked or removed Report enhanced set of Potentially Unwanted Programs this parameter allows you box to detect extended package of spyware programs that are perfectly ok and harmless when acquired fromthe manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs and is therefore switched off by default Scan for Tracking Cookies this parameter of the Anti Spyware component defines that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives this parameters defines that scanning should check all files even those stored inside archives e g ZIP RAR Use Heuristics heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment scanning will also check the system areas of your computer Further you should decide whether you want to have scanned e All file types with the possibility of defining exceptions from scanning by providing a li
143. us types of threats unless it is regularly updated Virus writers are always looking for new flaws that they can exploit in both software and operating systems New viruses new malware new hacking attacks appear daily For this reason software vendors are continually issuing updates and security patches to fix any security holes that are discovered It is crucial to update your AVG regularly The Update Manager helps you to control regular updating Within this component you can schedule automatic downloads of update files either from the Internet or the local network Essential virus definition updates should be daily if possible Less urgent program updates can be weekly Note Please pay attention to the AVG Updates chapter for more information on update types and levels 7 6 2 Update Manager Interface AYG File Server Edition File Components History Tools Help You may not be p AVG you have decided to Anti Virus Remote Administra Update Manager Component Update Manager manages automatic AVG updates from the Internet or a local network To TL make sure you always get the latest version of update files it is recommended to create an update Gi H schedule that checks for critical updates directly from the Internet at regular intervals Le at least once a day Updating your AVG is vital if you want to preserve maximum protection against viruses g Update Manager Update Manager component is active
144. ver http backup avg cz softw 90 update a f Scans Edit sien Schedules SS 5 Resident Shield ven 5 Cache Server Anti Rootkit Move up 2 Update EE Proxy Move down Add 5 Remote Administration SS Server components The URL dialog offers a list of Internet addresses from which the update files can be downloaded The list and its items can be modified using the following control buttons A e Add opens a dialog where you can specify a new URL to be added to the list e Edit opens a dialog where you can edit the selected URL parameters e Delete deletes the selected URL from the list e Move Up Move Down these two buttons are quite important The first server in the list is always the one that is used first during every attempt to update Therefore by moving servers up and down in the list you are in fact defining their priority The Move up button moves the selected URL one position up in the list while the Move Down moves the selected URL one position down in the list Unchecking the box next to a server s name temporarily disables this server without the need of deleting it from the list entirely AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 83 Uu E m we 7 m aa AVG 10 11 4 Manage The Manage dialog offers two options accessible via two buttons Advanced AYG Settings oj x Appearance f Sou
145. when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan reports dialog where you can select what types of possible findings should be reported x Scan reports IT Bepor password protected archives I Report password protected documents I Report locked files IT Report files containing macro I Report hidden extensions n OK Cancel Note By default the scanning configuration is set up for optimum performance Unless you have a valid reason to change the scanning settings it is highly recommended to stick to the predefined configuration Any configuration changes should be performed by experienced users only For further scanning configuration options see the Advanced settings dialog accessible via the File Advanced setting system menu item Control buttons There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other
146. when the task has been missed To create new scan schedules see the AVG scanning interface and find the bottom section called Schedule scans AYG File Server Edition Eile Components History Tools Help You may not be protected AVG you have decided to Anti Virus Remote Administratior Scan for threats F rr es Q Computer scanner Click here to start this scan Change scan settings for Scan whole computer 7 Server components Scan specific files or folders Click here to start this scan Change scan settings for Scan specific files or folders BEE Rootkit scan Click here to start this scan Schedule scans Qa Scheduled Scans Click here to manage scheduled scans Scan history View Virus Vault Schedule scans Click the graphical icon within the Schedule scans section to open a new Schedule scans dialog where you find a list of all currently scheduled scans AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 103 AVG AYG File Server Edition Eile Components History Tools Help You may not be protected AVG F you have decided to ig Anti Virus Remote Administration Start Schedule scans Q Computer scanner Next scheduled run ee nnee Add scan schedule Edit scan schedule Delete scan schedule You can edit add scans using the following control buttons e Add scan sche
147. where you can view the process progressing in its graphical representation as well as in an overview of relevant statistic parameters update file size received data download speed elapsed time AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 122 e d Wi AVG Note Before the AVG program update launch a system restore point is created In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point This option is accessible via Start All Programs Accessories System tools System Restore Recommended to experienced users only AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved 123 mnu ggm AVG 13 Event History History l lolx E Vius Vat Eas a ee i 9 24 2009 10 26 19AM_ NIT AUTHORITYSSYSTEM Update Update was finished 9 24 2009 10 25 52 AM NT AUTHORITYSSYSTEM Update Update was started 9 24 2009 10 25 354M MI AUTHORITYSSYSTEM General AVG is running 9 24 2009 10 25 34 AM NT AUTHORITYSSYSTEM General AVG is starting 9 24 2009 10 10 20 M NT AUTHORITYSSYSTEM General AVG is stopped E 9 24 2009 10 10 204M NT AUTHORITYSSYSTEM General AVG is stopping Q 9 24 2009 9 40 53 AM VM 2K3ENT X86 Administrator Scan User scan was interrupted Found Q 9 24 2009 9 40 30 AM YM 2K3ENT X86 Administrator Scan User
148. with the data you have entered in the Personalize AVG dialog of the installation process Within this dialog you can enter your license number to either replace the sales number the number you have installed AVG with or to replace the old license number e g when upgrading to a new AVG product e Back press this button to return to the default AVG user interface components overview 7 5 Resident Shield 7 5 1 Resident Shield Principles The Resident Shield component gives your computer continuous protection It scans every single file that is being opened saved or copied and guards the system areas of the computer When Resident Shield discovers a virus in a file that is accessed it stops the operation currently being performed and does not allow the virus to activate itself Normally you do not even notice the process as it runs in the background and you only get notified when threats are found at the same time Resident Shield blocks activation of the threat and removes it Resident Shield is being loaded in the memory of your computer during system startup Warning Resident Shield is loaded in the memory of your computer during startup and it is vital that you keep it switched on at all times AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved ail NW a AVG 7 5 2 Resident Shield Interface AYG File Server Edition Eile Components History Tools Help You may not b
149. y to be used immediately on demand or scheduled o Scan whole computer o Scan specific files or folders o Anti Rootkit scan e scan scheduling section where you can define new tests and create new schedules as needed Control buttons Control buttons available within the testing interface are the following AVG 9 0 File Server 2010 Copyright AVG Technologies CZ s r o All rights reserved e Scan history displays the Scan results overview dialog with the entire history of scanning e View Virus Vault opens a new window with the Virus Vault a space where detected infections are quarantined 11 2 Predefined Scans One of the main features of AVG 9 0 File Server is on demand scanning On demand tests are designed to scan various parts of your computer whenever suspicion of possible virus infection arises Anyway it is strongly recommended to carry out such tests regularly even if you think that no virus can be found on your computer In the AVG 9 0 File Server you will find the following types of scanning predefined by the software vendor 11 2 1 Scan Whole Computer Scan whole computer scans your entire computer for possible infections and or potentially unwanted programs This test will scan all hard drives of your computer will detect and heal any virus found or remove the detected infection to the Virus Vault Scanning of the whole of your computer should be scheduled on a workstation at least once a week Scan

AVG File Server Edition 9.0, 15u, 1Y

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