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Intermec PF4i

1. SETUP gt SETUP p gt SETUP gt SETUP gt SETUP P SETUP gt SETUP SER COM lt q com lt 4 NETWORK lt 4 RFID lt 4 TEST SERVICE lt MEDIA lt CONFIGURATION IPL Ser Com Menu SETUP SER COM VA SER COM gt SER COM gt SER COM gt SER COM gt SER COM BAUDRATE lt 4 DATA BITS lt PARITY lt 4 STOP BITS lt 4 PROTOCOL VA VA VA VA VA BAUDRATE DATA BITS PARITY STOP BITS Ad 9600 8 NONE 1 X XOFF T9200 7 EVEN 2 XON XOFF STATUS 38400 ODD STANDARD 57600 SPACE 115200 1200 2400 El IPL COM Menu COM USB KEYBOARD VA USB KEYBOARD i li SWEDISH FRENCH GERMAN USER DEFINED 158 PF2i and PF4i Mid Range Printer User s Manual Appendix C Fingerprint and IPL Setup Menus IPL Network Menu VA NETWORK P gt NETWORK p gt NETWORK P gt NETWORK P NETWORK IP SELECTION lt IP ADDRESS lt q DEFAULT ROUTER lt q 1PV6 SELECTION lt q IPV6 ADDI VA VA VA VA VA VA IP SELECTION IP ADDRESS NETMASK DEFAULT ROUTER IPV6 SELECTION IPV6 ADDRESS DHCP BOOTP 0 0 0 0 0 0 0 0 0 0 0 0 AUTO 0000 000 0000 0 MANUAL AUTO DHCP DHCP DHCP BOOTP MANUAL P NETWORK _ lt DHCP RESPONSE VA
2. gt lt gt gt MEDIA SIZE lt lt VA MEDIA SIZE p MEDIA SIZE p MEDIA SIZE MEDIA TYPE XSTART lt q irpts lt q LENcTH FIX LENGTH aah VAR LENGTH STRIP 4 WIDTH za mae PaL pam TART WIDTH d TICKET w MARK 24 832 1200 Teat i TICKET w GAP L_ MEDIA b PAPER TYPE lt VA PAPER TYPE gt TRANSFER lt VA TRANSFER gt TRANSFER D gt TRANSFER P TRANSFER RIBBON CONSTANT lt q RIBBON FACTOR lt A RIBBON SENSOR _ lt LOW DIAMETER VA VA VA vA RIBBON RIBBON FACTOR RIBBON SENSOR LOW DIAMETER 90 25 14 0 eS a ca a Sh A A aa li 1 p gt MEDIA pb MEDIA gt i A CONTRAST qi PAPER lt 0 OTT vA vA PAPER TYPE CONTRAST PAPER p gt PAPER DIRECT THERMAL 05 PAPER SENSOR lt q LON _DIAMETER VA 0 2 4 6 VA VA DIRECT THERMAL p gt DIRECT THERMAL 8 10 10 8 PAPER SENSOR LOW DIAMETER i LABEL CONSTANT lt q LABEL FACTOR 6 4 2 0 1 10 0 i i 1 i i 1 1 i vA vA Only displayed if a paper sensor is installed LABEL CONSTANT LABEL FACTOR Jo ess 85 40 MEDIA p gt MEDIA p gt MEDIA TESTFEED lt A LESTPEED MODE lt q LEN_ SLOW MODE VA VA TESTFEED MODE LEN SLOW MODE 26 28 0 10 FAST 0 Press to perform a SLOW testfeed Values are read only PF2i and PF4i Mid Range Printer User s Manual Appendix C Fingerprint and IPL Setup Menus Fingerprint Pri
3. 17 Chapter 1 Using the Printer 3 Pull out the handle to collapse the takeup hub and then remove any liner 18 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer 5 Fit a new roll of media on the supply post Fold up and adjust the edge guide so the roll becomes flush with the center section 6 Remove labels from the first 50 cm 20 in of the liner Route the liner through the print mechanism and push it inward toward the center section as far as it goes PF2i and PF4i Mid Range Printer User s Manual 19 Chapter 1 Using the Printer 7 Route the liner around the tear bar and the liner drive roller and back under the print mechanism and guide shafts Route the Liner Media and Liner Path 20 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer 8 Insert the start of the liner under the lip of the takeup hub and then rotate the hub counterclockwise a few turns to wind up some of the liner i PA AX gt x E Wind Up the Liner Media and Liner Path PF2i and PF4i Mid Range Printer User s Manual 21 Chapter 1 Using the Printer 9 Turn the printhead lift lever counterclockwise to engage the printhead 10 Adjust the position of the green edge guide so the media is guided with a minimum of play Ni N J 22 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the
4. 4 If you are using TTLS you may need to send this command to set the TTLS outer name lt STX gt lt SI gt ws TTLS USER xxxx lt ETX gt where xxxx is the outer name 5 Ifyou are using EAP FAST you can use PAC and ACQUIRE_PAC commands The PAC setting specifies the PAC file to use for EAP FAST authentication The ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is enabled You can set ACQUIRE_PAC to on or off e Send the following command to set PAC to use tmp my pac with a pass phrase of verysecret lt STX gt lt SI gt ws PAC tmp my pac verysecret lt ETX gt e Send the following command to set ACQUIRE_PAC to on lt STX gt lt SI gt ws ACQUIRE PAC ON lt ETX gt PF2i and PF4i Mid Range Printer User s Manual 55 Chapter 2 Connecting the Printer 6 Ifyou are using certificates for validation here are some commands you may need to use 56 Send the following commands to set a certificate and enable validation lt STX gt lt SIsws CA_ CERT c testCA pfx export lt ETX gt lt STX gt lt SI gt ws VALIDATE ON lt ETX gt where c testCA pfx is the location and name of the certificate on the printer and export is the passphrase Send the following commands to set a common name for server 1 and server 2 lt STX gt lt SI gt ws SERVER_CN1 XXXXXXXXXX lt ETX gt lt STX gt lt SI gt ws SERVER_CN2 XXXXKXXXXX lt ETX gt where xxxxxxxxxx is at least 8 characters but less than
5. Tests the ability of the printer to receive and print single or multiple pages of label data that is sent from the host This option prints labels for all the pages stored in the printer s memory Tests the ability of the printer to receive and print single or multiple user defined characters bitmap graphics that are sent from the host This option prints labels for all the UDCs stored in the printer s memory Contains all the characters in a single font This option prints labels for all the user defined fonts UDF stored in the printers memory PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer Creating and Printing Labels The easiest way to create and print labels is to use the label design software LabelShop You can download LabelShop from the PrinterCompanion CD that shipped with your printer or you can download it from the Downloads page for your printer on the Intermec web site at www intermec com You can also use Fingerprint and IPL to create and print labels For more information see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual Printing on RFID Media PF2i Only Media containing RFID tags is slightly thicker where the RFID tag is located The slight thickness of this part of the label may affect print quality For thermal transfer labels Intermec recommends using a high quality ink ribbon such as TMX 2304 or TMX 1500 To achieve t
6. c m ADMIN boot card1 dev pffs rom images secure tmp Devices and Directories 162 The file system of the printer is case sensitive which is important because filenames in Fingerprint commands are translated into capital letters by default Directories or files with lowercase names are inaccessible for Fingerprint commands and programs PF2i and PF4i Mid Range Printer User s Manual Appendix D Advanced Configuration The commands you use depend on how you navigate the printer file system e Ifyou are accessing the printer through an FTP client or a web browser you can easily navigate through the different devices and directories Lowercase letters are not an issue for FTP or a web browser e Ifyou are accessing the printer through raw TCP net1 you use Fingerprint to communicate with the printer Because Fingerprint commands are translated into uppercase letters you are restricted from accessing devices and directories with lowercase names For more information on using Fingerprint see the Intermec Fingerprint Command Reference Manual root The root node is write protected to preserve the device and file structure of the printer c or c c is the user file system You can create directories here to store files such as programs fonts and images c ADMIN or c ADMIN This directory is only accessible for the admin user It contains start order Fingerprint restrictions
7. Downloading Fonts and Graphics Chapter 3 Configuring the Printer Configuring Your Printer You can change the configuration settings of your printer e directly from the screen e from the printer home page e using PrintSet e using commands sent from your PC e remotely using SmartSystems Foundation e remotely using Wavelink Avalanche Configuring Your Printer From the Screen 60 To configure your printer from the screen you need to enter Setup mode To enter Setup mode e Press the button You mainly use the arrow keys to navigate in Setup mode Navigating in Setup Mode Press This Key To Do This Oore Scroll through the main menu and sub menus v Select a sub menu item A Exit a sub menu without changing the setting Select a sub menu item Exit Setup mode Use the following illustrations to understand the Setup menu The main menus of the setup tree are organized in a loop Each main menu branches out to a number of sub menus If you have optional accessories installed in your printer the firmware adds the necessary setup parameters to the Setup tree PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Starting point SETUP i PRINT DEFS SER COM UART3 i The Main Menus in Setup Mode for Fingerprint Starting point SETUP CONFIGURATION SETUP TEST SERVICE The Main Levels of the Setup Menu in IPL For more information on the
8. External supply If you are using Fingerprint use the ees key to load the same type of media If you change the media type or if the printer does not feed the media properly simultaneously press the Gu and es keys to perform a testfeed PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer If you are using IPL save the label with the sensitivity number attached to the media roll You need this number to set the media sensitivity Loading Media for Tear Off Printing In tear off or straight through printing mode you manually tear off the media against the printer s tear bar In tear off mode use these types of media Non adhesive continuous stock Self adhesive continuous stock with liner Self adhesive labels with liner Tickets with gaps gap stock with or without perforations Tickets with black marks mark stock with or without perforations You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed For more information see Accessories for the Printer on page 143 To load media for tear off printing 1 Open the media cover PF2i and PF4i Mid Range Printer User s Manual 9 Chapter 1 Using the Printer 2 To raise the printhead turn the printhead lift lever clockwise 10 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer 4 Fitanewroll of media
9. s Manual Appendix A Specifications Media Type Set media type to one of these values e Fingerprint e FIX LENGTH STRIP e VAR LENGTH STRIP IPL CONTINUOUS IVNN NN v6 7 k N i b RC i b Self Adhesive Strip PF2i and PF4i Mid Range Printer User s Manual 133 Appendix A Specifications 134 Self Adhesive Labels PF2i Media Width Including Liner a Measurement Value Maximum 60 mm 2 36 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in PF4i Media Width Including Liner a Measurement Value Maximum 114 3 mm 4 50 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in Minimum wide quick load guides 80 0 mm 3 15 in Liner b The backing paper must not extend more than a total of 1 6 mm 0 06 in outside the labels and should protrude equally on both side Recommended minimum transparency 40 DIN 53147 PF2i Label Width Excluding Liner c Measurement Value Maximum 58 4 mm 2 30 in Minimum 23 8 mm 0 94 in PF4i Label Width Excluding Liner c Measurement Value Maximum 112 7 mm 4 43 in Minimum 23 8 mm 0 94 in PF2i and PF4i Mid Range Printer User s Manual Appendix A Specifications Label Length d Measurement Value Maximum Dependent on SDRAM size Minimum 8 0 mm 0 32 in Note Under ideal circumstances a minimum label length of 4 mm log 0 16 in could be used It
10. 25 4 mm 1 00 in 4 125 Appendix A Specifications Interfaces RS 232 Serial Interface 126 This section describes the standard interfaces available on the printer printer Use this table to understand the default settings of the serial port Default Settings of the Serial Port Parameter Default Setting Baud rate 9600 Character Length or Data Bits 8 Parity None Stop Bits 1 Handshaking none Fingerprint XON XOFF IPL The printer end of the serial cable is a DB9 pin and the PC end is dependent on the model of the PC RS 232 Serial Cable DB9 Pins Serial Cable Pins and Description Pin Signal 1 2 TXD 3 RXD 4 5 GND 6 Description External 5 V DC Max 500 mA Transmit data Receive data Ground PF2i and PF4i Mid Range Printer User s Manual Appendix A Specifications Serial Cable Pins and Description continued Pin Signal Description 7 CTS Clear to send 8 RTS Request to send 9 USB Interface The printer supports USB full speed v2 0 Host To use the USB interface to print from a PC you need to have the Intermec InterDriver printer driver installed on your PC For help setting up USB communications see Connecting the Printer to a PC Through the USB Device Port on page 43 The printer is a self powered device Intermec recommends that you only connect one printer to each USB port on the PC either directly or through a hub You can connect other devices such
11. CMD LANGUAGE You can also change the printer language from the printer s home page For help see Configuring Your Printer From the Printer Home Page on page 62 Understanding the Control Panel The control panel provides buttons LEDs and a liquid crystal display LCD for you to interact with the printer a 7 g g N 7 d gt Shift L A 1 3 Feed FS lt d sos y xX gt p L i bho o d v Ci Clear C D F4 F5 gt ns Control Panel Use this illustration to familiarize yourself with the buttons and lights on the printer PF2i and PF4i Mid Range Printer User s Manual 5 Chapter 1 Using the Printer Understanding the Buttons Use the buttons and button combinations to perform functions on the printer If you are using Fingerprint applications you can assign custom functions to each button or disable individual buttons For help see the Intermec Fingerprint Developer s Guide Understanding the Function Buttons Button Name Button Description Print Feeds or pauses a print job Reprints the last printed label Pause Pauses and resumes printing Pause Shift Stops a Fingerprint application Setup Enters Setup mode Feed Feeds a blank label or other media type Feed Shift Perform a Testfeed feed a blank label and adjust the media feed i G Display error messages Ready to Work status and communication channel information lt gt or Af
12. CMD LANGUAGE firs p gt Lis gt Lis No ALL LSS AUTO IPL LTS ADJUST lt q LIS TEST lt q LTS VALUE Y CONFIGURATION VA ZSim i i DSim i VA VA VA SS AUTO 1 i nee AIG Fingerprint REMOVE LABEL AND REMOVE LABEL LTS VALUE l Direct Protocol PRESS ENTER ENTER TO STOP 10 I i Va SENSITIVITY 10 OUT OF 9 10 i l i PF2i and PF4i Mid Range Printer User s Manual 159 Appendix C Fingerprint and IPL Setup Menus IPL Media Menu SETUP gt MEDIA lt vA MEDIA p MEDIA p gt MEDIA p gt MEDIA MEDIA p MEDIA gt _ MEDIA TYPE lt PAPER TYPE lt LBL LENGTH DOTS lt q TESTFEED MODE SENSITIVITY DARKNESS lt vA vA vA vA vA vA MEDIA TYPE PAPER TYPE LBL LENGTH DOTS TESTFEED MODE SENSITIVITY DARKNESS GAP DT 1200 FAST 420 0 exa TIR 100 200 400 800 120 130 140 160 170 0 1 2 3 4 5 6 7 81 CONTINUOUS 1200 1600 2000 180 222 226 236 238 9 10 10 9 8 7 2500 3000 3600 366 369 420 440 450 6 5 4 3 2 1 4200 4800 460 470 480 513 527 533 563 565 567 623 627 633 647 673 677 687 720 854 864 lL MEDIA p gt MEDIA p gt MEDIA p gt MEDIA p gt MEDIA LBL REST POINT lt FORM ADI DOTS X lt q FORM ADJ DOTS Y lt q RIBBON LOW lt PAPER LOW vA vA vA vA vA LBL REST POINT FORM ADJ DOTS X FORM ADJ DOTS Y RIBBON LOW PAPER LOW 0 0 0 0 0 0 2 4 6 8 10 15 20 25 30 30 25 20
13. Connecting the Printer If your network does not automatically assign an IP address or the Intermec Ready to Work indicator is blinking to indicate a network error you can use PrintSet available on the PrinterCompanion CD or as a download from www intermec com to correct the network settings Manually Configuring IP Settings You can configure the IP settings of your printer by sending Fingerprint or IPL commands through a serial connection After you configure the IP settings you can disconnect the printer from your PC and communicate with the printer using Ethernet communications To configure the IP settings serially using Fingerprint 1 Connect the printer to your PC using a serial cable For help see Connecting the Printer to a PC Through the Serial Port on page 42 2 Send the following commands to permanently assign the IP address subnet mask default router and name server setup network IP selection manual setup network IP address xxx xXxXxX xXxXX XXX setup network netmask XXx XXX XXX XXX setup network default router XXxXXxX XXX XXX XXX setup network nameserver XXX XXX xXXX XXX where xxx is a number from 0 to 255 3 Disconnect the printer from the PC 4 On your PC enter the IP address of the printer in the address field of your web browser for example http 10 200 27 94 and press Enter The home page of the printer appears To configure the IP settings serially using IPL 1 Connect th
14. ES Printer Communication Media MEDIA TYPE GAP 7 Rfid PAPER TYPE TTR F Print Engine TESTFEED MODE FAST z Web Shell LBL LENGTH DOTS 7200 Alerts i he Network Admin SENSITIVITY 567 DARKNESS 0 LBL REST POINT 0 FORM ADJ DOTS X i FORM ADJ DOTS Y 30 PF2i and PF4i Mid Range Printer User s Manual 63 Chapter 3 Configuring the Printer 64 2 Enter the correct information for the media you are using 3 Click Submit Setup Configuring RFID Settings PF2i With RFID Option Use the RFID page to configure settings for printing on RFID media To configure media settings 1 Click Printer gt Rfid Intermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support 8 INTERMEC26A117 Configuration Rfid T Printer Communication Media MODE ENABLE Rfid TAGADJUST 0 Print Engine RETRIES 7 Web Shell res VOIDTEXT VOID SE Network Admin FIELDSTRENGTH 100 Submit Setup 2 Enter the correct information for the RFID media you are using 3 Click Submit Setup PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Configuring Print Engine Settings Use the print engine page to adjust the media feed direction start and stop adjust positions and print speed The value of the head resistance is read only and is measured by the firmware when the printer starts
15. LSS testing 106 LTS accessory 143 loading media 16 24 PF2i and PF4i Mid Range Printer User s Manual M mail settings configuring from web page 71 maintaining the printer 113 maintenance error message 94 media feed direction configuring 65 loading 8 menu Fingerprint 156 IPL 160 not feeding troubleshooting 100 RFID printing on 39 roll diameter max and min 125 settings configuring 63 specifications 130 core and roll 130 non adhesive strip 130 self adhesive labels 134 self adhesive strip 132 tickets with black mark 140 tickets with gaps 137 thicker or thinner adjusting for 109 web page 63 width max and min 125 media guides cleaning 114 media supply hub accessory 143 memory and storage web style guide 168 memory printer 124 missing part of printout troubleshooting 99 missing printout troubleshooting 99 navigating in Setup mode 60 Net Com NET1 menu Fingerprint 154 Network menu Fingerprint 155 IPL 159 network type choosing Ethernet or wireless 802 11 86 choosing from the screen 87 choosing with printer commands 87 configuring from web page 77 PF2i and PF4i Mid Range Printer User s Manual Index network connecting your printer 44 new features 2 next label not found error message 94 no printhead error message 96 no RFID support installed error message 94 no RFID support error message 101 no tag found error message 94 101 102 non adhesive strip media specifications
16. Network Type on page 77 e using PrintSet For help see Configuring Your Printer With PrintSet on page 84 PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Choosing the Network Type From the Printer Screen To configure the printer from the screen you need to enter Setup mode To choose the network type from the printer screen 1 Press w to enter Setup mode 2 Navigate to Network gt Network Type and press e 3 Select either Ethernet or Wireless 802 11 and press 4 Press Gee to exit Setup mode 5 Reboot the printer for the change to take effect Choosing the Network Type Using Printer Commands You can use a serial connection to send Fingerprint or IPL commands the printer To choose the network type using printer commands 1 Connect your printer to your PC using a serial cable For help see Connecting the Printer to a PC Through the Serial Port on page 42 2 Start a terminal application such as HyperTerminal e Ifyou are running Fingerprint send this command to the printer setup NETWORK NETWORK TYPE n where n is either Ethernet or Wireless 802 11 e Ifyou are using IPL send this command to the printer lt STX gt lt SI gt n p lt ETX gt where p is either 0 select Ethernet interface or 1 Select Wireless 802 11 interface 3 Reboot the printer for the change to take effect PF2i and PF4i Mid Range Printer User s Manual 87 Chapt
17. and other configuration parameters only configurable for an administrator c boot or c boot This directory contains the firmware password file and other system information card1 or card1 This directory is the CompactFlash CF card file system used to store files such as large fonts and images You can also use the CF card to upgrade printer firmware dev This directory contains devices used for input output such as uart1 Flash net1 parallel IEEE 1284 PF2i and PF4i Mid Range Printer User s Manual 163 Appendix D Advanced Configuration pffs or pffs The power fail file system is used to store files that need to be saved when the printer is turned off Files stored in this location cannot exceed 256 bytes each The total size of the pffs unit is 32 KB rom or rom This device is used to store a collection of files that are available by default in the printer for example the default web pages fonts and images rom images or rom images This directory is used to store images used for the default web pages rom secure or rom secure This directory is used to store the password protected web pages tmp or tmp This is the printer s temporary read write memory Files in this location are not saved when the power is turned off or if there is a power failure Do not store valuable data in this location You may want to use tmp instead of c to temporarily store data becau
18. click Wireless Setup Wizard 8 Step through the Wireless Setup Wizard to set up wireless network and security parameters 48 PF2i and PF4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer To set up the printer for 802 11 communications using HyperTerminal 1 Connect one end of the serial cable to your printer and connect the other end to your PC 2 On your PC open HyperTerminal and set these serial port parameters Parameter Default Setting Baud rate 9600 Data bits 8 Parity None Stop bits 1 3 From the host PC check the wireless settings For help see Manually Configuring IP Settings on page 46 If you are running IPL send this command to the printer lt STX gt lt SI gt wt lt ETX gt If you are running Fingerprint send these commands to the printer setup write wlan uart1 setup write 8021x uart1 4 Configure your printer to use the correct SSID and authentication modes For help see the next section Configuring 802 11 Wireless Security Using Fingerprint or Configuring 802 11 Wireless Security Using IPL on page 53 5 Ifyou are using certificates for validation Intermec recommends testing first without the certificate Only after performing this test should you transfer the certificate to the printer The printer can accept PEM pem DER der and PKCS 12 p12 or pfx certificates 6 Verify that the printer is connected to the access point and make
19. e The printers now support multiple network interfaces and multiple NET connections e An 802 11b g radio option is available The PF2i and PF4i Mid Range Printers with an 802 11b g radio ig installed are Wi Fi certified for interoperability with other CERTIFIED 802 11b g wireless LAN devices 2 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer Identifying the Parts of the Printer Use this section to familiarize yourself with the parts of the printer Front door oe Print ON mechanism ijadis pe cover Front View Wireless antenna connector option Provision for IEEE 1284 5 san parallel interface board On Off switch CompactFlash CF card slot Ethernet interface AC power cord socket RS 232 serial interface USB interface USB host port Machine label Back View PF2i and PF4i Mid Range Printer User s Manual 3 Chapter 1 Using the Printer Selecting a Printer Language Your printer comes loaded with different printer command languages The first time you start your printer you are prompted to select a printer language The language you select automatically runs each time you turn on your printer Printer Language Descriptions Printer Language Fingerprint Intermec Printer Language IPL ZSim DSim Description Intermec Fingerprint is a BASIC inspired printer resident programming l
20. if your are running Fingerprint you can use the command LBLCOND to temporarily disable the sensor for a specified amount of media feed to avoid unintentional detection For help see the Intermec Fingerprint Command Reference Manual PF2i and PF4i Mid Range Printer User s Manual 141 Appendix A Specifications Tickets With Black Mark Mark Stock Media With RFID Tags or Inlays PF2i Only When printing on RFID media special consideration must be taken to the position and shape of the tag Specific recommendations for different kinds of Intermec approved RFID media can be found on the Intermec web site at www intermec com Additional information is provided in the documentation that came with your RFID kit 142 PF2i and PF4i Mid Range Printer User s Manual Appendix A Specifications Accessories for the Printer You can use these accessories sold and ordered separately with the printer To order accessories contact your local Intermec sales representative Integral Liner Takeup Unit Use this accessory which comes with a guide shaft for peel off self strip printing Paper Cutter PF4i Only Use this accessory to cut off continuous paper based stock or liner between labels You can collect the cut off labels tickets or tags in an optional tray If you are running Fingerprint or Direct Protocol you can control the paper cutter using the commands CUT CUT ON and CUT OFF For help see the
21. lt IP_ADDRESS Nemask FAULT ROUTER lt q IPV6 SELECTION lt q IPV6 ADDRESS lt vA vA vA vA vA vA IP SELECTION IP ADDRESS NETMASK DEFAULT ROUTER IPV6 SELECTION IPV6 ADDRESS DHCP BOOTP 0 0 0 0 0 0 0 0 0 0 0 0 AUTO 0000 000 0000 0 MANUAL AUTOFDHCP DHCP DH BOOTP MANUAL NETWORK p gt NETWORK P NETWORK p gt NETWORK P gt NETWORK NAMESERVER lt q NAMESERVERG lt DHCP RESPONSE lt q mac ADDRESS lt q NETWORK TYPE VA VA VA VA VA NAMESERVER NAMESERVER6 DHCP RESPONSE MAC ADDRESS NETWORK TYPE 0 0 0 0 00 0 BROADCAST nnnnnnnnnnnn Ethernet UNI Read only Wireless 802 11 Fingerprint RFID Menu These menus are only displayed when the optional RFID module is installed p gt REID gt gt REID gt RFID lt q TACADJUST lt lt q VOIDTEXT lt q FIELDSTRENGTH VA VA VA TAGADJUST RETRIES VOIDTEXT FIELDSTRENGTH 0 1 VOID 72 DISABLE Read only Fingerprint Feedadj Menu FEEDADJ P FEEDADJ STARTADJ stopaps VA VA STARTADJ STOPADJ 0 0 PF2i and PF4i Mid Range Printer User s Manual 155 Appendix C Fingerprint and IPL Setup Menus Fingerprint Media Menu 156
22. sure it has an IP address allocated to it Use the following sections to set most of your wireless communication settings For more information see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual PF2i and PF4i Mid Range Printer User s Manual 49 Chapter 2 Connecting the Printer 50 Configuring 802 11 Wireless Security Using Fingerprint Use the following procedures to configure 802 11 wireless security parameters on your printer using Fingerprint To configure the printer to use WEP authentication 1 N Send the following commands to login as an admin and set the SSID run su p pass admin setup write wlan uart1 setup wlan SSID Xxxxx where xxxxx can be from 0 to 32 ASCII characters not including the double quote To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character Note The default password for logging in as an admin is pass If you have changed the password you will need to use your password instead of pass Send the following commands to configure the WEP keys The following example sets WEP key 1 to 01234 and enables WEP key 1 setup wlan WEP1 0x3031323334 setup wlan WEP KEY 1 setup wlan ACTIVE 1 setup write wlan uartl1 To configure the printer to use WPA PSK or WPA2 PSK mode _ Send the following commands to login as an admin and s
23. 0 16 in could be used It requires the sum of the copy length b and the detection slit height e to be larger than 7 mm 0 28 in that batch printing is used and that no pull back of the media is performed Intermec does not guarantee that such short tickets will work but it is up to users to test this in their unique application PF2i and PF4i Mid Range Printer User s Manual 137 Appendix A Specifications LSS Detection Position c This position is variable For help see Adjusting the Label Stop Sensor on page 105 Detection Slit Length d The length of the detection slit excluding corner radii must be a minimum of 2 5 mm 0 10 in on either side of the LSS detection position c Detection Slit Height e Measurement Value Maximum 21 3 mm 0 83 in Recommended 1 6 mm 0 06 in Minimum 1 2 mm 0 05 in Media Type Set media type to one of these values e Fingerprint TICKET w GAPS e IPL MARK because the media may split and jam the printer log Note Do not allow a perforation to break the edge of the media 138 PF2i and PF4i Mid Range Printer User s Manual Appendix A Specifications a _ Tickets With Gaps Gap Stock PF2i and PF4i Mid Range Printer User s Manual 139 Appendix A Specifications 140 Tickets With Black Mark Mark Stock PF2i Media Width Including Liner a Measurement Value Maximum 60 mm 2 36 in Minimum standard guides 25 0 mm
24. 1 Open and shut the cutter Cutter Open amp Shut Cutter error 2 Open and shut the cutter Cutter Open amp Shut Cutter error 3 Open and shut the cutter Cutter Paper Fault LSS too high This error can occur when you run a test feed without any media installed or if you have incorrect media settings Load the printer with media and select the appropriate media type For help see Loading Media on page 8 Paper Fault LSS too low This error can occur when you run a test feed without any media installed or if you have incorrect media settings Load the printer with media and select the appropriate media type For help see Loading Media on page 8 Paper Fault The printer did not perform a test feed before it printed out test labels Performing a test feed calibrates the sensor To perform a test feed e Press the Print button Paper Out The printer is out of paper Load a new roll of media For help see Loading Media on page 8 Paused This is not an error condition This message appears when the print job is paused Press Feed Press the eee button to resume Printhead Hot The printhead is overheated and needs to cool down Wait for printing to resume automatically Printhead Up The printhead is lifted Lower the printhead Psu Over Power supply over temperature Temp Ready to Work Error Indicator Status Number Off Blinking Blinking Blinking Blinking Blinking Blinking Blinking
25. 1 00 in Minimum quick load guides 40 mm 1 57 in PF4i Media Width Including Liner a Measurement Value Maximum 114 3 mm 4 50 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in Minimum wide quick load guides 80 0 mm 3 15 in Copy Length b Measurement Value Maximum Dependent on SDRAM size Minimum 20 mm 0 8 in LSS Detection Position c This position is variable For help see Adjusting the Label Stop Sensor on page 105 Black Mark Width d The detectable width of the black mark should be at least 5 0 mm 0 2 in on either side of the LSS detection point Black Mark Length e Measurement Value Maximum 21 3 mm 0 83 in Common 12 5 mm 0 5 in Minimum 5 0 mm 0 2 in PF2i and PF4i Mid Range Printer User s Manual Appendix A Specifications Black Mark Y Position f Intermec recommends that you place the black mark as close to the front edge of the ticket as possible and use a negative Stop Adjust value to control the media feed so the tickets can be properly torn off Media Type Set media type to one of these values e Fingerprint TICKET w MARK e IPL MARK whitish background Do not allow a perforation to break the edge of the media because the media may split and jam the printer log Note The black mark should be non reflective carbon black on a Note Try to avoid preprint that may interfere with the detection of a the black mark However
26. 45 cys 506 eae EEEE eo EANET EREE dee alae caries th x Global Services and Support 0 0 cece AEA eee i Xi Warranty Information 0 0 cece cece eee eee eens xi Web Supports ra a E CENTE e AA E a E xi Telephone Suppo ri onker reei DEEE E EELEE oda PARR ENSERES xi Service Location SUPPOrt 6 cece eens xi Who Should Read This Manual 0 0 00 0c c ccc cece cc eee cece eens xii Related Doc ments 2 4 lt 25 cu hand A eaa Oe aaa ee es N xii Patent Information 0 0 0 ccc cece cc ee cece eee eee ene ee eeeeeees xiii Learming About dhie Printer 247 ce sees oe ESATI hcg E EENT eles be eee ATESA 2 WHA SHING Wit atc Obes ie T EE 8 ete tah toe mS et ad San deed Siete oe 2 Identifying the Parts of the Printer 2 eee eee eee ee 3 Selecting a Printer Language ss va gion sy veeda as bie eke eo Aad ese bes 4 Understanding the Control Panel 0 eee eee eee 5 Understanding the Buttons 0 cece e een ee 6 Understanding the LEDs oir rer rinri r Kenr tkis k inuri KEN eens 6 Understanding the Screen n o EA A EE 7 Understanding the Printer Sounds 00 EEPE EEI AAE AAE RNE 8 Loading Median ctl onic dete tits EAEE cele he Ale Gok ri oe ried eds 8 Loading Media for Tear Off Printing 0 cece 9 Loading Tear Off Media With Quick Load Guides 000005 14 Loading Media for Peel Off Printing 0 0 00 ccc cece eee eee 16 Loading Media for
27. Blinking Blinking Off Blinking Off 1058 1022 1059 1701 1005 1027 96 PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer IPL Error Messages continued Ready to Work Error Message Description Indicator Status Number Ribbon Fitted This is not an error condition This message briefly Blinking appears after a new roll of transfer ribbon is installed Ribbon Out The printer is out of transfer ribbon Load a new roll Blinking 1031 of ribbon For helps see Loading Ribbon on page 30 Setup mode entered Off IP link error No network connection Blinking IP configuration error The printer is trying to Blinking acquire an IP address from the network Wait for the printer to complete the task before taking any action Rebooted Off Initializing Off Printer crash In most instances when the printer Off crashes the screen is reset which causes the Intermec Ready to Work indicator to turn off Printer turned off Off Maintenance Off Troubleshooting Printer Problems and Finding Solutions Use this section to find possible solutions to printer problems Print Quality Problems and Possible Solutions Problem Possible Solution The printout is weak overall Try these possible solutions in order e Make sure that your media setting is appropriate for the type of media you are using e The contrast may be too low Try increasing the contrast e Th
28. ERE cece eee eee 82 Configuring Your Printer With PrintSet 00 cee eee eee eee 84 Configuring Your Printer With Commands Sent From Your PC 84 Configuring Your Printer Using SmartSystems Foundation 85 Configuring Your Printer Using Wavelink Avalanche 0 05 86 vi PF2i and PF4i Mid Range Printer User s Manual Contents Choosing an Ethernet or Wireless Network 0 00 00 0 cece cee cece eee eee 86 Choosing the Network Type From the Printer Screen 0 04 87 Choosing the Network Type Using Printer Commands 87 Upgrading Firmwate lt 2 0 tec os wea taa eu Hees he yO ae a ia fas 88 Downloading Fonts and Graphics 0 cece ene OA 89 4 Troubleshooting and Maintaining the Printer 91 Troubleshooting the Printer oiseuse rins corse tins EOE Maks Bhi is E EERE ton eer 92 Contacting Product Support 0 cece EEA ERER ERA 92 Understanding Error Messages 0 00 c cece cece eee n teen eee 93 Troubleshooting Printer Problems and Finding Solutions 97 Resetting the Printer ooreo haaa os ey EEN Se ee we een oe es 102 Adjusting the Printen oas prins oiar eres canes Pega RAAI lan cece cee eee GG 103 Adjusting the Pressure Arm enaar AVAE ATEI EURAN AEREN AREA 104 Adjusting the Label Stop Sensor soreer ierre pre oikea pAn RIE ARRIE 105 Adjusting the Printhead Pressure aarn
29. For help see Adjusting the Ribbon Break Shaft on page 110 e You may need to adjust the media edge guide For help see Loading Media on page 8 e The printhead pressure may be too high Decrease the printhead pressure For help see Adjusting the Printhead Pressure on page 109 The media feed is not working Try these possible solutions in order properly e The media characteristics may have changed Press the Print button One of these parameters may not be properly configured Label rest dots Media type or LSS position Verify the settings for these parameters e The sensors may be dirty Clean the media guides For help see Cleaning the Media Guides on page 114 e The sensors may need to be replaced For help contact your Intermec service representative Networking Problems and Possible Solutions Problem Possible Solution Iam having problems with my Try these possible solutions Ethernet or 802 11 radio network e Make sure that your network cable is connection l e securely connected to your printer e astraight pin to pin cable not a crossover cable e Make sure that your PC is correctly configured for and connected to your network e Make sure that your printer is correctly configured for your network I cannot connect to my printer If you are connecting your printer with a crossover network home page cable you may need to disable the web browser s proxy settings on your
30. LSS AUTO i Note There is no way to adjust the LSS function the menus Yeu only indicate values obtained from the LSS The test menu can determine if the sensor unit is not physically in position is blocked by dust or stuck labels or is defective in some way 8 Check gap detection a Lift the printhead b Slowly pull out the media When the LSS detects a gap or detection slot the cursor moves to the right LSS AUTO PF2i and PF4i Mid Range Printer User s Manual 107 Chapter 4 Troubleshooting and Maintaining the Printer 9 Check mark detection a Lift the printhead b Slowly pull out the media When the LSS detects a black mark the cursor moves to the left LSS AUTO i 10 Ifthe LSS does not move as described in Steps 8 and 9 make sure that 108 the cursor position is accurate Refresh the cursor position by pressing the Cv key the LSS is laterally aligned with the slots or black marks both the upper and lower parts of the LSS are aligned with each other the transfer ribbon is properly loaded so it does not interfere with the LSS For help see Loading Ribbon on page 30 the LSS guides are clean and free from stuck labels or other objects that may interfere with the light that goes from one part of the LSS to the other For help see Cleaning the Printer on page 113 the media does not have some kind of preprint that may disturb detection there is enough difference between the black
31. Printer 11 Close the media cover 12 Adjust the label taken sensor LTS so that the media feeds correctly a b c d On your printer s keypad press Geue to enter the Setup menu y P ypad p P Ifyou are using Fingerprint go to PRINT DEFS gt LTS gt LTS ADJUST Ifyou are using IPL go to CONFIGURATION gt LTS CALIBRATION and press Press to self calibrate the LTS When you are prompted remove your test label Press Erte 13 Your printer is configured for Peel Off mode Press to exit the Setup menu 14 Press the Print button to advance the media and adjust the media feed PF2i and PF4i Mid Range Printer User s Manual 23 Chapter 1 Using the Printer Loading Media for Cut Off Printing PF4i Only You can install the automatic paper cutter option to cut off the media Cut off printing can be used for non adhesive continuous stock and self adhesive labels with liner cut only liner between labels The cutter option e is designed for paper based media with a thickness between 60 and 175 pm roughly corresponding to a paper weight of 60 to 175 grams m basis weight 40 to 120 1b e should not be used to cut through labels because the adhesive sticks to the shears which can damage the cutter e can be used with both standard edge guide and the quick load guides You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is r
32. Range Printer User s Manual Chapter 1 Using the Printer 5 Route the ribbon through the print mechanism above the transparent upper LSS guide and pull out approximately 20 cm 8 in of ribbon leader 6 Without releasing the ribbon turn the printhead lift lever counterclockwise to engage the printhead and lock the ribbon PF2i and PF4i Mid Range Printer User s Manual 33 Chapter 1 Using the Printer 7 Slide the empty cardboard core onto the ribbon rewind hub so the ribbon is wound up when the hub rotates counterclockwise 8 Turn the printhead lift lever clockwise to raise the printhead and release the ribbon 34 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer 9 Manually advance the ribbon until all of the transparent leader has passed the printhead and the ribbon becomes tight 10 Turn the printhead lift knob counterclockwise to engage the printhead 35 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer 11 Close the media cover 12 Set the Paper Type to Thermal Transfer Ribbon TTR a On your printer s keypad press Ge to enter the Setup menu b Ifyou are using Fingerprint go to Media gt Paper Type gt Transfer If you are using IPL go to Media gt Paper Type gt TTR c Press Enter d Press Gee to exit the Setup menu Printing a Test Label 36 You can print a test label perform a testprint t
33. VA ce DHCP RESPONSE MAC ADDRESS NETWORK TYPE 0 0 0 0 BROADCA nnnnnnnnnnnn Ethernet UNICAST Read_only Wireless 802 11 IPL RFID Menu Only displayed if an RFID module is installed P RFID P RFID gt REID D gt REID lt DACREAD lt tacapsus q vornTexT lt q FIELDSTRENGTH VA VA VA VA pee TAGREAD TAGADJUST RETRIES VOIDTEXT FIELDSTRENGTH ENABLE 0 1 VOID 100 DISABLE Read only Read only IPL Test Service Menu SETUP TEST SERVICE VA TEST SERVICE gt TESTPRINT lt vA TESTPRINT gt TESTPRINT gt TESTPRINT gt TESTPRINT p gt TESTPRINT gt TESTPRINT CONFIG A TEST LABELS qouar q PAGE qux q Font VA VA VA VA VA VA CONFIG TEST LABELS FORMAT PAGE UDC FONT si PITCH ALL ALL ALL ALL HW PRINT QUALITY RFIDLABEL vA vA vA vA NETWORK ALL ALL ALL ALL PRINT FORMATS PRINT PAGES PRINT UDCs PRINT UDFs NO i f L_ TEST SERVICE P TEST SERVICE P TEST SERVICE p gt TEST SERVICE D gt PRINT DEFS Dil disataved a paper ens r stalled DATA DUMP Q EMORY RESET q Lss TES lt q CMD LANGUAGE lt lt iL y es prayen we pap i vA vA vA vA WA DATA DUMP MEMORY RESET LSS TEST
34. X start parameter may be set too low Increase the setting The content on my printout is The print speed may be too high Lower the print speed compressed Nothing shows up on my thermal The ink coated side of the ribbon may not be facing the transfer printout media Reload the ribbon For help see Loading Ribbon on page 30 When I feed or print a label the Make sure Paper Type is set to Thermal Transfer Ribbon ribbon is not taken up Instead it TTR spills out of the front of the printer 4 On your printer s keypad press to enter the Setup menu 2 Ifyou are using Fingerprint go to MEDIA gt PAPER TYPE gt TRANSFER If you are using IPL go to MEDIA gt PAPER TYPE gt TTR 3 Press Enter 4 Press Geue to exit the Setup menu The transfer ribbon breaks Try these possible solutions in order e Make sure that your media setting is appropriate for the type of media you are using e Make sure that the ribbon is fitted correctly Reload the ribbon For help see Loading Ribbon on page 30 e The energy control may be faulty For help contact your Intermec service representative PF2i and PF4i Mid Range Printer User s Manual 99 Chapter 4 Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions continued Problem Possible Solution The transfer ribbon wrinkles Try these possible solutions in order e The ribbon break shaft may not be adjusted correctly
35. break shaft e Using a slotted screwdriver carefully turn the adjustment screw Ifthe ribbon tends to slide outward turn the screw clockwise fw to move the outer end of the break shaft forward Ifthe ribbon tends to slide inward turn the screw counterclockwise bw to move the outer end of the break shaft backward Adjustment screw Ribbon break shaft Installing Quick Load Guides 110 by You can use the quick load guides to help load media from behind the print mechanism and guide media from an external supply The quick load guides are designed for media that is 40 to 60 mm 1 57 to 2 36 in wide Note Quick load guides cannot be used for peel off printing PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer To install the quick load guides 1 Turn off the printer 2 Open the media cover 3 Disengage the upper guide from the lower guide by lifting the inner part of the upper guide and pulling it out Make sure not to damage the cable PF2i and PF4i Mid Range Printer User s Manual 111 Chapter 4 Troubleshooting and Maintaining the Printer 4 Lift the upper guide 5 Remove the standard green edge guide 6 Slide the quick load guides onto the shaft making sure that the lower media guide rail slides through the notches 7 Slide the inner guide as far as possible down the shaft so that it is flush with the center section 11
36. computer to access your printer s home page 100 PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer RFID Problems and Possible Solutions Problem I loaded my printer with RFID media but it is not writing to the tags The RFID kit is installed but RFID does not appear in the setup tree When I try to set RFID MODE to ENABLE I get one of these error messages e Error in filename Fingerprint or Intermec Direct Protocol e No RFID support IPL None of the RFID commands work and I get this message RFID Inactive Printing on regular media not RFID is slow and halted in between labels Iam using an application to write to RFID tags and the printer is printing VOID labels When I try to perform a TESTFEED I get this message No tag found I get this error message Not supported by tag type Fingerprint PF2i and PF4i Mid Range Printer User s Manual Possible Solution After you load RFID media restart the printer or run a TESTFEED to let the printer identify the RFID media type The printer is not communicating properly with the RFID hardware For help contact your local Intermec representative An RFID kit is not installed in the printer For help contact your local Intermec representative RFID MODE is disabled Change MODE to ENABLE RFID MODE is enabled Change MODE to DISABLE e Th
37. described 8 using commands to upgrade firmware 89 using to configure network type 87 using to configure the printer 84 using to download fonts and graphics 89 using to serially configure IP settings 46 firmware downloading updates 88 upgrading overview 88 using PrintSet 88 with CF card or USB mass storage device 88 with printer commands 89 upgrading with web page 89 font card accessory 144 fonts downloading 89 front view of printer 3 G General network web page configuring settings 69 understanding settings 69 generic DP error error message 93 graphics downloading 89 H head lifted error message 93 home page customizing printer 164 illustration 45 printer login and password 45 humidity specifications 124 HyperTerminal sending configuration commands 84 setting up wireless communications 49 turning on typing with IPL 85 i button described 6 IEEE 1284 interface pins and descriptions 129 171 Index 172 IEEE 1284 continued port using to connect printer to PC 43 incomplete printout troubleshooting 99 Information button described 6 Information mode using to find IP address 45 initial startup screen 4 inner authentication choosing 802 1x with web page 82 Integral Liner Takeup Unit 143 InterDriver software how to download 43 interface Ethernet 128 IEEE 1284 129 serial 126 standard 126 USB 127 USB host 128 interface board accessory 144 Intermec Ready to Work Indicator blinking 93 9
38. e WPA2 Personal and Enterprise mode 802 1x authentication Note WPA and WPA2 Enterprise mode currently support PEAP TTLS LEAP and EAP FAST For LEAP authentication the printer supports Open EAP but does not support Network EAP PF2i and PF4i Mid Range Printer User s Manual 47 Chapter 2 Connecting the Printer To set up the printer to work in your wireless network you need e aserial cable e aPC running Windows or Linux e PrintSet PrintSet is available on the CD that ships with your Printer For the latest version of PrintSet go to the Downloads page of the Intermec web site at www intermec com e optional Serial port software such as HyperTerminal If you are using IPL commands with HyperTerminal you may want to be able to see the commands as you type them on your screen For help see Configuring Your Printer With Commands Sent From Your PC on page 84 To set up the printer for 802 11 communications using PrintSet 1 Download and install PrintSet on your PC 2 Connect one end of the serial cable to your printer and connect the other end to your PC 3 Ifnecessary change the serial port settings on your PC to match your printer Parameter Default Setting Baud rate 9600 Data bits 8 Parity None Stop bits 1 4 On your PC start PrintSet 5 In the General Tasks box click Add Printer 6 Step through the Add Printer Wizard until you have successfully added your printer 7 Inthe Printer Tasks box
39. lt ETX gt where xxxxxxxxxx is a value between 8 and 64 characters Send the following command to activate the settings lt STX gt lt SI gt ws ACTIVE 1 lt ETX gt To configure the printer to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID lt STX gt lt ESC gt x Su p pass admin lt ETX gt lt STX gt lt SI gt ws SSID xxxxx lt ETX gt where xxxxx can be from 0 to 32 alphanumeric characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character Note The default password for logging in as an admin is pass If you have changed the password you need to use your password instead of pass PF2i and PF4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer 2 Send one of the following commands to enable WPA 802 1x or WPA2 802 1x authentication You should also send the WPA_PSK command that does not contain a value lt STX gt lt SI gt ws WPA OFF lt ETX gt lt STX gt lt SI gt ws WPA2 ON lt ETX gt lt STX gt lt SI gt ws WPA PSK lt ETX gt 3 Send these commands to configure the EAP_TYPE lt STX gt lt SI gt ws EAP TYPE xXxxx lt ETX gt where xxxx can be OFF LEAP PEAP TTLS or EAP FAST lt STX gt lt SI gt ws EAP USER Xxxx lt ETX gt lt STX gt lt SI gt ws EAP PASS xXxxx lt ETX gt where xxxx is the unique username and the unique password for this protocol
40. on the supply hub Adjust the edge guide so the roll becomes flush with the center section 5 Route the media through the print mechanism and push it toward the center section as far as it goes Route the Media PF2i and PF4i Mid Range Printer User s Manual 11 Chapter 1 Using the Printer Media Path 6 To lower the printhead turn the printhead lift lever counter clockwise 12 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer 7 Adjust the position of the green edge guide so the media is guided with a minimum of play 8 Close the media cover 9 Press the Print button to advance the media and adjust the media feed Tear off the media by pulling it downwards PF2i and PF4i Mid Range Printer User s Manual 13 Chapter 1 Using the Printer Loading Tear Off Media With Quick Load Guides 14 You can use a set of optional quick load guides to make loading media for tear off printing easier To order quick load guides contact your Intermec representative For help installing the Quick Load guides see Installing Quick Load Guides on page 110 To load tear off media with quick load guides 1 Open the media cover PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer 3 Fit anew roll of media on the supply post Adjust the edge guide so the roll becomes flush with the center section 4 If necessary adjust the outer qu
41. s Manual 105 Chapter 4 Troubleshooting and Maintaining the Printer One diode One sensor Upper part of LSS One diode One sensor Lower part of LSS Print mechanism Adjusting the Label Stop Sensor The LSS can be moved laterally between five fixed positions LSS Positions Position Distance One click out 3 mm 0 118 in Two clicks out 8mm 0 315 in Three clicks out 12 mm 0 472 in Four clicks out 16 mm 0 639 in Five clicks out 20 mm 0 787 in To adjust the LSS 1 Use a small screwdriver to push the sensors in as far as possible 2 One ata time pull the sensors out while counting the clicks To test the LSS 1 Make sure that your printer is properly configured for the type of media you are using Go to SETUP gt MEDIA gt MEDIA TYPE 2 Open the media cover 106 PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer 3 Lift and lower the printhead 4 Press the Print button 5 Make sure there is a label not a gap or mark at the LSS 6 Make sure that the media is routed as close to the center section as the guide allows 7 Press Ge to enter the Setup menu and use the keypad to go to the LSS menu e Ifyou are running Fingerprint go to SETUP gt PRINT DEFS gt LSS TEST gt LSS AUTO If you are running IPL go to SETUP gt TEST SERVICE gt LSS TEST gt LSS AUTO The screen displays the LSS AUTO menu with the cursor in the center
42. up To configure print engine settings 1 Click Printer gt Print Engine ntermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support INTERMEC26A117 Configuration Print Engine 2 amp 9 Printer Communication Media CONFIGURATION Rfid EMULATION MODE NONE Print Engine LEGACY MODE DISABLE 7 Web Shell Submit Setup Alerts amp Network Admin 2 Enter the correct information for the print engine 3 Click Submit Setup PF2i and PF4i Mid Range Printer User s Manual 65 Chapter 3 Configuring the Printer 66 Configuring Web Shell Settings Use the Web Shell page to view and change test and default settings You can also use the Web Shell page to print test labels and change the command language To configure Web Shell settings 1 Click Printer gt Web Shell Intermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support S INTERMECI6A117 Configuration Web Shell ES Printer Communication Media Reboot Rfid Print Test Label selectto print x Print Engine Web Shell o Alerts Command Language IPL z SE Network Admin Fingerprint Application None Submitsetup 2 Select the action you want to take or the setting you want to change e For the actions at the top of the screen the printer performs the action and may prompt you to r
43. 0 IPL Configuration Menu or EaI ERE DA EAERI een ees 160 D Advanced Configuration 0000 0 cece eee 161 Printer File System Fingerprint 0 cece cece cette eee 162 Device Tree Structure 0 0 0 ccc cence cence teen e tenes 162 Devices atid Directoriess aneres oone scaled Gee aww etna owed eed Babee ees 162 Customizing the Printer Home Page 0 0 tua aa OA e eee ene 164 Web Style Guide FUs e cis nc odean week met RAAE ES ees Meee es EERS 165 Content of a Web Style Guide Files sssi 0 0 eee 165 Required Environment Variables 00 e eee ee eee 165 Optional Environment Variables 0 00 0 c eee eee eee 166 x www url Encoding Syntax Rules 0 c eee 167 Memory and Stotage ncn Fadia gg hag oe eed tals ied ote ake Ses 168 Creating a Web Style Guide Fesas atraer i eee EAEE eee ene 168 viii PF2i and PF4i Mid Range Printer User s Manual Contents PF2i and PF4i Mid Range Printer User s Manual ix Contents x PF2i and PF4i Mid Range Printer User s Manual Before You Begin Before You Begin This section provides you with safety information technical support information and sources for additional product information Safety Information gt Caution D gt amp Follow ESD Procedures Your safety is extremely important Read and follow all warnings and cautions in this document before handling and operating Intermec equi
44. 0 802 1x configuring from web page 82 settings described 82 A accessories printer 143 adjusting LSS position 105 pressure arm 104 printhead pressure 109 ribbon break shaft 110 advanced configuration 161 alerts configuring from web page 67 settings described 68 application break error message 93 application load error error message 93 authentication modes supported 47 Automatic Provision PAC turning on or off 83 Avalanche configuring from web page 78 settings described 78 Avalanche using to configure the printer 86 back view of printer 3 bar code scanner connecting to printer 58 batch takeup label taken sensor accessory 143 loading media 16 24 blank printout troubleshooting 99 bleeding troubleshooting 98 buttons understanding 6 c calibrating the sensor 96 CF card font card accessory 144 using to download fonts and graphics 89 using to upgrade firmware 88 changing command language 5 Class 1 tag troubleshooting 102 cleaning exterior 114 media guides 114 printhead 116 COM menu Fingerprint 155 IPL 158 command language changing from the Setup menu 5 changing from web page 66 selecting at startup 4 communications page 63 ports and options 124 setting up 802 11 radio 47 setting up Ethernet 44 settings configuring 63 compressed printout troubleshooting 99 configuration advanced 161 menu IPL 160 settings changing 60 85 contacting Product Support 92 control panel illustrated 5 unders
45. 130 not supported by tag type error message 101 0 optional environment variables web style guide 166 out of paper error message 94 out of transfer ribbon error message 94 p paper cutter accessory 143 paper fault error message 96 paper out error message 96 paper sensor accessory 143 parallel port pins and descriptions 129 using to connect printer to PC 43 password changing with web page 69 home page 45 pause button described 6 peel off printing loading media 16 performing a testprint 36 physical specifications 124 power LED described 6 power specifications 124 power supply over temperature error message 94 96 press feed error message 96 pressure arm adjusting 104 print button described 6 Print Defs menu Fingerprint 157 print engine settings configuring 65 print speed configuring 65 print width max and min 125 173 printer accessories 143 adjusting 103 break shaft 110 LSS 105 pressure arm 104 printhead pressure 109 back view 3 choosing network type from the screen 87 configuring 60 85 from screen 60 from the home page 62 using commands 84 using PrintSet 84 using SmartSystems Foundation 85 using Wavelink Avalanche 86 connecting to a PC 42 44 through the IEEE 1284 port 43 through the serial port 42 through the USB device port 43 connecting to your network 44 directories Fingerprint file system 162 file system Fingerprint 162 front view 3 home page login name and pas
46. 15 10 30 to 500 8 6 4 2 IPL Configuration Menu 160 30 to 500 0 5 10 15 20 25 30 35 40 45 50 55 60 65 70 0 10 20 30 40 50 60 70 80 90 100 110 120 130 75 80 NONE 86XX 15MIL 3_IN SEC 4 IN SEC PF2i and PF4i Mid Range Printer User s Manual SETUP gt CONFIGURATION lt q VA CONFIGURATION gt CONFIGURATION p CONFIGURATION gt CONFIGURATION PWRUP EMULATION lt q PRINT SPEED A CUTTER LTS CALIBRATION VA VA VA VA PWRUP EMULATION PRINT SPEED CUTTER TIS CALIBRATION EMULATION MODE 5_IN SEC NOT INSTALLED PRESS lt ENTER gt E INSET ENABLE L abels are fed out vA T_IN SEC DISABLE EMULATION MODE 7 IN SEC REMOVE LABEL AND PRESS ENTER Press Gs SENSITIVITY 9 OUT OF 8 14 Read only press Gm 140 150 D Advanced Configuration This appendix contains information on the printer file system and how to modify the appearance of the printer web page Appendix D Advanced Configuration Printer File System Fingerprint As you access the printer for communications you encounter different parts of the printer file system The following sections contain a device tree structure and brief descriptions of the different devices and directories of the file system Device Tree Structure This illustration shows the device tree structure of the printer root
47. 2 PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer 8 Adjust the outer guide to accommodate your media width For help see Loading Tear Off Media With Quick Load Guides on page 14 Maintaining the Printer To keep your printer working properly you should perform regular maintenance Cleaning the Printer To properly maintain your printer you should regularly clean it You can clean the e exterior of the printer e media guides e printhead To avoid possible personal injury or damage to the printer never insert any pointed or sharp objects into the printer Warning not responsible for damage caused by any other cleaning materials used on this printer Clean the printer with a cotton swab saturated with alcohol A Use only the cleaning agents specified in this section Intermec is Caution When cleaning or replacing the printhead take precautions to avoid electrostatic discharges gt Follow ESD Procedures Follow these guidelines for cleaning the printer e Always remove the power cord before cleaning e Never spray the printer Protect it from water when cleaning the premises e Never use any sharp tools for removing stuck labels The printhead and rollers are delicate PF2i and PF4i Mid Range Printer User s Manual 113 Chapter 4 Troubleshooting and Maintaining the Printer Warning 114 Cleaning the Exterior of the Print
48. 2 Send one of the following WPA WPA2 ON commands to set up WPA 802 1x or WPA2 802 1x authentication You should also send the WPA_PSK command that does not contain a value setup wlan WPA OFF setup wlan WPA2 ON setup wlan WPA_PSK setup write wlan uart1 To view the 802 1x values send this command setup write 8021x uartl1 PF2i and PF4i Mid Range Printer User s Manual 51 Chapter 2 Connecting the Printer 52 3 Send these commands to configure the EAP_TYPE setup 8021x EAP TYPE xxxx where xxxx can be OFF LEAP PEAP TTLS or EAP FAST setup 8021x EAP USER xXxxx setup 8021x EAP PASS xxxx where xxxx is the unique username and the unique password for this protocol If you are using TTLS you may need to send this command to set the TTLS outer name setup 8021x TTLS USER xxxx where xxxx is the outer name If you are using EAP FAST you can use PAC and ACQUIRE_PAC commands The PAC setting specifies the PAC file to use for EAP FAST authentication The ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is enabled You can set ACQUIRE_PAC to on or off e Send the following command to set PAC to use tmp my pac with a pass phrase of verysecret setup 8021x PAC tmp my pac verysecret e Send the following command to set ACQUIRE_PAC to on setup 8021x ACQUIRE PAC ON If you are using certificates for validation here are s
49. 2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Configuring the Network Type Use the Network Type page to choose whether you are using an Ethernet or wireless 802 11 network To configure the network type 1 Click Network Admin gt Network Type Iatermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support pee Configuration Network Type oF Printer Communication Media Rid New settings will take effect after reboot Print Engine Network Type Ethemet gt Web Shell Alerts Submit new settings S amp Network Admin General Mail SNMP TCP IP Network Type Avalanche SmartSystems Wireless LAN 802 1x 2 Select either Ethernet or Wireless 802 11 3 Click Submit new settings 4 Reboot the printer for the changes to take effect Note Once you change the network type to Wireless 802 11 you cannot communicate with the printer using Ethernet You need to change the command through the Setup menu or send a command through a serial connection PF2i and PF4i Mid Range Printer User s Manual 77 Chapter 3 Configuring the Printer Configuring Avalanche Settings Use the Avalanche page to view and change Wavelink Avalanche settings To configure Avalanche settings 1 Click Network Admin gt Avalanche Intermec Technologies Corporation INTERMEC26A11
50. 4 Troubleshooting and Maintaining the Printer Replacing the Printhead 118 The printhead is subject to wear both from the direct thermal media or ribbon and from the rapid heating and cooling process during printing So you need to periodically replace the printhead How often you need to replace the printhead depends factors such as the print images the type of direct thermal media or ribbon in use the amount of energy to the printhead the print speed and the ambient temperature You must turn off the power before replacing the printhead The firmware can only detect the new printhead when the printer is restarted To replace the printhead 1 Turn off the printer 2 Open the media cover PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer 3 Turn the printhead lift lever clockwise to raise the printhead 4 Remove any media and transfer ribbon 5 Pull the printhead bracket away from the magnet in the pressure arm PF2i and PF4i Mid Range Printer User s Manual 119 Chapter 4 Troubleshooting and Maintaining the Printer 6 Disconnect the printhead bracket from the print mechanism and pull out the printhead as far as the cables allow 7 Disconnect the cables from the printhead e Note the snap lock on the inner connector e Be sure to pull at the connectors not at the cables 120 PF2i and PF4i Mid Range Printer User s Manual Chapte
51. 4i Mid Range Printer User s Manual P N 935 023 001
52. 7 described 7 off 93 97 IP address configuring manually 46 retrieving with DHCP 45 IP configuration error error message 94 97 IP link error error message 94 IP settings configuring serially 46 IPL COM menu 158 command language changing 5 described 4 Configuration menu 160 configuring wireless security 53 default configuration 149 Media menu 160 Network menu 159 RFID menu 159 Ser Com menu 158 Setup menu illustration 61 sounds described 8 Test Service menu 159 using commands to upgrade firmware 89 using to configure network type 87 using to configure the printer 84 using to download fonts and graphics 89 using to serially configure IP settings 46 IPV4 settings web page described 75 IPV6 settings web page described 75 ISO 18000 6B tag write protected 102 K keyboard changing layout 57 configuring layout from web page 63 connecting to the printer 57 Knowledge Central web site 92 L label creating and printing 39 printing test 36 label not taken error message 94 label taken sensor accessory 143 LEDs described 6 line dark troubleshooting 98 missing troubleshooting 99 white troubleshooting 98 loading media batch takeup 16 24 cut off printing 24 described 8 from an external supply 30 LTS 16 24 peel off printing 16 self strip printing 16 tear off printing 9 loading ribbon 30 login name home page 45 LSS position adjusting 105 LSS too high error message 94 LSS too low error message 94
53. 7 Home Configuration Maintenance Support j INTERMEC26A117 Printer Communication Media Rfid Print Engine Web Shell Alerts EHS Network Admin General Mail SNMP TCP IP Network Type Avalanche SmartSystems Wireless LAN e 802 1x Configuration Avalanche Enabler mode Disabled C Manual settings Agent address 0 0 0 0 Port 1777 Find agent by broadcast Agent authorization User Password Submit Avalanche settings 2 View or update your settings 3 Click Submit Avalanche settings Use the following table to understand the Avalanche settings Understanding the Avalanche Settings Setting Enabler Mode Agent authorization 78 Description Click one of the option buttons e Disabled Disables Avalanche e Manual settings Enables Avalanche You need to enter the Agent address and Port in the text fields Find agent by broadcast Enables Avalanche and the network connection broadcasts to find the agent Enter your user name and password in the entry fields PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Configuring SmartSystems Settings Use the SmartSystems page to view or change the SmartSystems server IP address and the master port number To configure the SmartSystems settings 1 Click Network Admin gt SmartSystems Iatermec Technologies Corp
54. 96 characters Send the following command to make sure your values match those used by the access point lt STX gt lt SI gt wt lt ETX gt All variables are returned with the exception of EAP_PASS which always returns if configured and CA_CERT which transmits the name of the last certificate authority successfully installed An additional read only variable for the supplicant state called STATE is also returned You may need to send the following command several times for the wireless station to connect lt STX gt lt SI gt ws ACTIVE 1 lt ETX gt PF2i and PF4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer Connecting Peripherals to the USB Host Port You can connect these peripheral devices to the USB host interface port on the printer e USB mass storage device e Keyboard e Barcode scanner e USB hub Using a USB Mass Storage Device You can use a USB mass storage device thumb drive to store additional fonts and images for the printer You can also use the device to upgrade your firmware For more information on using the USB mass storage device to upgrade the printer see Upgrading Firmware on page 88 Connecting a Keyboard to the USB Host Port You can use an external USB keyboard to input data in Fingerprint applications Some applications may require more complex input from users than the simple push of a button The printer comes with five keyboard layouts US Swed
55. Cut Off Printing PF4i Only 0 20008 24 Loading Media From an External Supply 0 e eee ee eee eee 30 Loading Ribbon sarir Eroe epen A PEIEE PAE EREDETE tbe cht awled Mage dine dasiele eee ane 30 Printing a Test Label aerea EATE AARTE KA kaa ba eld send REAN KERT NRA RS 36 Creating and Printing Labese eeke rant aE Sa KARARAN EIRAN OR KELIR RT eels EN 39 Printing on RFID Media PF2i Only sare GAE ROEE ER A ELIESA RTA 39 PF2i and PF4i Mid Range Printer User s Manual v Contents 2 Connecting the Printer aaaeeeaa 41 Connecting the Printer to Your PC aerianas nnn nee 42 Connecting the Printer to a PC Through the Serial Port 0 42 Connecting the Printer to a PC Through the USB Device Port 43 Connecting the Printer to a PC Through the IEEE 1284 Port 43 Connecting the Printer to Your Network issir istri e iari r E ETA EE een ene 44 Setting Up Ethernet Communications 0 00 e cece cece eee ee 44 Manually Configuring IP Settings 00 cece eee eee ene 46 Setting Up 802 11 Radio Communications 0 e cece eee ee eee 47 Configuring 802 11 Wireless Security Using Fingerprint 50 Configuring 802 11 Wireless Security Using IPL 53 Connecting Peripherals to the USB Host Port 0 cece ea E ERA 57 Using a USB Mass Storage Device 0 cece cece cece een eee 57 Connecting a Key
56. IPL and Fingerprint menu systems see Appendix C Fingerprint and IPL Setup Menus on page 153 PF2i and PF4i Mid Range Printer User s Manual 61 Chapter 3 Configuring the Printer Configuring Your Printer From the Printer Home Page If you are using an Ethernet or 802 11 wireless connection you can change configuration settings from your printer s home page network and obtained an IP address For help see Connecting the los Note You should have already connected your printer to your Printer to Your Network on page 44 To access your printer s home page 1 Start your web browser application 2 Inthe address field enter the IP address of your printer 3 Press Enter Your printer s home page appears Intermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support EasyCoder PF2i Name WINS INTERMEC26A117 Firmware Version IMCS 1946 19 Aug 09 09 55 55 Active Command Set Fingerprint 8 77 0 MAC Address 00 10 c0 26 a1 17 IP Address 10 200 27 73 Network Type Ethernet IPv6 Addresses FE80 210 C0FF FE26 A117 64 Image buffer labelpng Rtw Setup mode entered RFID Module IM4 RFID Reader Ver 7 16 915 MHz The home page displays the assigned name firmware version Active Command Set MAC address and IP address of your printer The home page also displays the contents of the image buffer as well as the status of the Ready to Work indi
57. Intermec Fingerprint Command Reference Manual Media Supply Hub Use the rotating media supply hub for media roll cores with an internal diameter of 38 to 40 mm 1 5 in Transfer Ribbon Mechanism PF2i Only Use the transfer ribbon mechanism to load ribbon for thermal transfer printing For help see Loading Ribbon on page 30 76 mm 3 in Adapter Use the 76 mm 3 in adapter with a rotating media supply hub to use media rolls with 76 mm 3 in inner diameter cores The adapter cannot be used with a media supply roll post Label Taken Sensor The label taken sensor LTS is a photoelectric sensor that enables the printer s firmware to detect if the last printed label ticket tag etc has been removed before printing another copy The LTS cannot be used with a paper cutter If you are running Fingerprint or Direct Protocol you can enable or disable the LTS using the commands LTS amp ON and LTS amp OFF For help see the Intermec Fingerprint Command Reference Manual PF2i and PF4i Mid Range Printer User s Manual 143 Appendix A Specifications Real Time Clock The Real Time Clock RTC automatically keeps track of the current time The RTC has its own backup battery backup that lasts for at least 10 years Font Card The font card is a CompactFlash memory card loaded with double byte font sets including Kanji Korean and Chinese Media Cover You can choose a short side door long side door or long side do
58. Low diameter paper Testfeed Testfeed mode Len slow mode Print Defines Parameters Parameter Head resistance Testprint Print speed LSS test Clip default Cmd language Default Value 24 dots 36 dots 832 dots 1248 dots 1200 dots 1800 dots Label with gaps Thermal transfer 90 25 0 14 0 dots 85 40 0 10 0 dots N A Fast Default Value N A N A 100 mm sec N A Off N A PF2i and PF4i Mid Range Printer User s Manual Appendix B Default Settings Print Defines Parameters continued Parameter Label taken sensor LTS LTS adjust LTS test LTS value IPL Default Configuration Ser Com Parameters Parameter Baud rate Data bits Parity Stop bits Protocol COM Parameters Parameter USB keyboard Network Parameters Parameter IP selection IP address Netmask Default router IPv6 selection IPv6 address Nameserver Nameserver6 PF2i and PF4i Mid Range Printer User s Manual Default Value N A N A 10 Default Value 9600 8 None 1 XON XOFF Default Value US Default Value DHCP BOOTP N A N A N A Auto N A N A N A 149 Appendix B Default Settings Network Parameters continued Parameter DHCP response MAC address Network type RFID Parameters Parameter Mode Tagread Tagadjust Retries Voidtext Fieldstrength Test Service Parameters Parameter Testprint Config Test labels Format Page UDC Font D
59. Mid Range Printer User s Manual 89 Chapter 3 Configuring the Printer 90 PF2i and PF4i Mid Range Printer User s Manual 4 Troubleshooting and Maintaining the Printer This chapter contains possible solutions to problems you may encounter while using the printer This chapter also contains information on booting the printer and performing routine maintenance This chapter contains these sections e Troubleshooting the Printer e Adjusting the Printer e Maintaining the Printer Chapter 4 Troubleshooting and Maintaining the Printer Troubleshooting the Printer You may have printer operation print quality or printer communication problems at some time during the life of your printer You can easily fix most of the problems you encounter If you cannot find the answer to your problem in this section you may need to contact Product Support Contacting Product Support Before contacting Intermec Product Support you may want to visit the Intermec technical knowledge base Knowledge Central at intermec custhelp com to review technical information or to request technical support If you still need help after visiting Knowledge Central you may need to call Product Support To talk to an Intermec Product Support representative in the U S A or Canada call 1 800 755 5505 Outside the U S A and Canada go to www intermec com and click Contact to find your local Intermec representative Before calling Intermec Pr
60. OM NET1 lt q com lt q NETWORK lt q RFID lt q FEEDADI lt q MEDIA lt PRINT DEFS Fingerprint Ser Com UART1 Menu SETUP SER COM UART1 S P SER COM UART1 P SER COM UART1 P SER COM UART1 P SER COM UART1 lt q CHAR LENGTH lt q Parity lt STOPBITS lt FLOWCONTROL VA VA VA VA CHAR LENGTH PARITY STOP BITS FLOWCONTROL 8 1 RTS CTS JELU 7 2 mar 9 XON XOFF T200 L 2400 VA 1800 XON XOFF 38400 __ SER COM UART1 P SER COM UART1 P gt SER COM UART1 NEW LINE lt REC BUF A TRANS BUF VA VA VA NEW LINE REC BUF TRANS BUF CR LF 10000 1024 LF CR Fingerprint Net Com NET1 Menu SETUP NET COM NETL VA NET COM NET1 NEW LINE VA NEW LINE L CR LF LF CR 154 PF2i and PF4i Mid Range Printer User s Manual Appendix C Fingerprint and IPL Setup Menus Fingerprint COM Menu USB KEYBOARD US SWEDISH FRENCH GERMAN USER DEFI Fingerprint Network Menu SETUP NETWORK VA NETWORK p gt NETHORK p gt NETHORK BTWORK p gt NETKORE p gt NETHORK gt IP SELECTION
61. alled webstyleguide 1 and so on Creating a Web Style Guide File 168 You can create Web Style Guide Files with a standard text editor and then transfer them to the printer Follow these rules when creating a Web Style Guide File e The name has to be lowercase e The first file has to have extension 0 The following files have to have sequential extension number if one number is missing in the sequence the parser will stop reading the files e The split point between one web style guide and the other cannot be in the middle of a line The last line of the file has to be consistent in the syntax and the first line of the following web style guide file has to be a new line e Ifvariables are specified more than one time the last value is the one assumed Intermec recommends that you use the FTP server to transfer the files Example the default Web Style Guide bgco 23ffffff amp loat srce 3d 22 rom images itclogol gif 22 align 3dbottom alt 3d 22Intermec __ Technologies Corporation 22 border 3d0 amp cona Intermec Technologies Corporation amp coli copyrigh t htmf amp suli support htmf amp suna Support amp suon t amp trna Eas yCoder PF2i and PF4i Mid Range Printer User s Manual Index 169 Index 170 Numerics 76 mm 3 in adapter accessory 143 802 11 choosing as network type 77 86 radio communications setting up 47 connection troubleshooting 100 security setting from web page 8
62. ange configuration settings see either the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual Configuring Your Printer Using SmartSystems Foundation SmartSystems Foundation is an Intermec software platform that lets you manage all of your SmartSystems enabled devices simultaneously from a central server The SmartSystems Console displays all SmartSystems enabled computers and peripherals in your network Through the Console you can e drag and drop configuration bundles OS updates and firmware upgrades to multiple computers e create a golden device configuration to use when updating other computers e remotely change settings on SmartSystems enabled computers and peripherals With an AutoDeploy license SmartSystems can automatically push software configuration settings and other files to connected PF2i and PF4i printers AutoDeploy can report on asset locations and battery status making it easier to manage your mobile devices The license also enables Scan to Connect which makes connecting additional PF2i and PF4i printers to your secure wireless network as easy as reading bar codes You can download SmartSystems Foundation at no charge from the Intermec web site For more information on SmartSystems go to www intermec com SmartSystems To purchase an AutoDeploy license contact your local Intermec sales representative PF2i and PF4i Mid Range Printer User s Manual 85 Chapt
63. anguage you use to design label formats and write custom printer application software IPL is an easy to use programming language that lets you design download and modify formats ZSim is a Zebra interpreter program that interprets ZPL II or later programs To setup configure and use ZSim see the ZSim Programmer s Guide DSim is a Datamax simulation program that runs Datamax programs To setup configure and use DSim see the DSim Programmer s Guide To select your printer language e Press the key that corresponds to the printer language you want to run on your printer FL FP F2 IPL F3 ZSIM F4 DSIM Startup Screen This screen appears the first time you turn on your printer The language you select automatically runs each time you turn on your printer PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer Once your printer is running a particular printer language you can change the printer language from the Setup menu The way that you access the command language menu depends on which language you are currently running Changing the Printer Language From the Setup Menu Language How to Access the Command Language Menu IPL e Goto SETUP gt TEST SERVICE gt CMD LANGUAGE Fingerprint or e Goto SETUP gt PRINT DEFS gt CMD LANGUAGE Direct Protocol ZSim or DSim Press 1 2 Enter the Fingerprint password 8311 3 Press Enter 4 Goto SETUP gt PRINT DEFS gt
64. ard guides Minimum quick load guides 25 0 mm 1 00 in 40 mm 1 57 in PF4i Media Width a Measurement Value Maximum 114 3 mm 4 50 in Minimum standard guides Minimum quick load guides 25 0 mm 1 00 in 40 mm 1 57 in Minimum wide quick load guides 80 0 mm 3 15 in PF2i and PF4i Mid Range Printer User s Manual Appendix A Specifications Media Type Set media type to one of these values e Fingerprint e FIX LENGTH STRIP e VAR LENGTH STRIP IPL CONTINUOUS YPM Arn YY NN Non Adhesive Strip PF2i and PF4i Mid Range Printer User s Manual 131 Appendix A Specifications Self Adhesive Strip PF2i Media Width Including Liner a Measurement Value Maximum 60 mm 2 36 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in PF4i Media Width Including Liner a Measurement Value Maximum 114 3 mm 4 50 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in Minimum wide quick load guides 80 0 mm 3 15 in Liner b The liner must not extend more than a total of 1 6 mm 0 06 in outside the face material and should protrude equally on both sides PF2i Media Width Excluding Liner c Measurement Value Maximum 58 4 mm 2 30 in Minimum 23 8 mm 0 94 in PF4i Media Width Excluding Liner c Measurement Value Maximum 112 7 mm 4 43 in Minimum 23 8 mm 0 94 in 132 PF2i and PF4i Mid Range Printer User
65. as a keyboard or a mouse to the same hub If you need more than one USB printer to a host you should use different USB ports The USB cable that ships with the printer has a USB Type A connector on one end to connect to the PC and a USB Type B connector on the other end to connect to the printer You do not need to configure communications for the USB port USB Type B Connector PF2i and PF4i Mid Range Printer User s Manual 127 Appendix A Specifications USB Host Interface The printer has a USB host interface for connecting USB devices such as HID bar code scanners and keyboards USB storage devices and USB hubs USB Host Interface USB Host Interface Pins and Descriptions Pin Description 1 VBUS 2 D 3 D 4 Gnd Ethernet Interface 128 The Ethernet interface has an RJ 45 socket for use with a standard RJ 45 cable The interface supports 10 100 Mbps Fast Ethernet 10BASE T 100BASE TX and is fully compliant with the IEEE 802 3u standard The network card MAC address can be found on the label below the socket Ethernet Socket Ethernet Connector PF2i and PF4i Mid Range Printer User s Manual Appendix A Specifications One yellow and one green LED indicate the network status Understanding the Ethernet LEDs LED Green Yellow Status On Off Blinking On Off Parallel IEEE 1284 Interface The parallel port supports Universal Plug and Play UPnP and addit
66. as to be specified respecting the x www url encoding syntax rules According to the syntax rules characters can be inserted using the notation lt ASCII Hex gt For example space in the ASCII table has the Hex number 20 so it corresponds to 20 For example Intermec Technologies Corporation corresponds to Intermec 20Technologies 20Corporation it can also be written Intermec Technologies Corporation Colors are specified according to the RGB syntax 23cdcded corresponds to cdcdcd Any quotation marks 22 must be preceded by a back slash The file must contain only one line where the different variables and valuers are separated by ampersand amp characters PF2i and PF4i Mid Range Printer User s Manual 167 Appendix D Advanced Configuration Memory and Storage Web Style Guide files are designed to be placed on the printer s pffs as mentioned Due to the memory limits of the pffs the environment variables have very short name 4 bytes which may make them less user friendly to use but this allows more space to be used for the value of the variable There is also a size limit per file that is set to 256 bytes In case the Web Style Guide File you want to create is bigger than 256 bytes the content has to be split in more than one file The parser daemon will start looking for the first Web Style Guide File which has to be named webstyleguide 0 then it will try to read the next file c
67. ata dump Memory reset LSS test Cmd language Default Value Broadcast N A Ethernet if no 802 11 radio is installed Wireless 802 11 if an 802 11 radio is installed Default Value Enable N A 0 1 N A 100 Default Value N A No All N A N A PF2i and PF4i Mid Range Printer User s Manual Media Parameters Parameter Media type Paper type LBL length dots Testfeed mode Sensitivity Darkness LBL rest point Form adj dots X Form adj dots Y Ribbon low Paper low Configuration Parameters Parameter Emulation mode Print speed Cutter LTS calibration PF2i and PF4i Mid Range Printer User s Manual Appendix B Default Settings Default Value Gap DT Direct Thermal 1200 dots Fast 420 0 0 w E e E Oo oo Default Value None 4 in sec Not installed Not installed 151 Appendix B Default Settings 152 PF2i and PF4i Mid Range Printer User s Manual C Fingerprint and IPL Setup Menus The setup parameters of the printer control the way the printer operates This appendix provides an overview of the setup menu you can use to configure parameters for your printer Appendix C Fingerprint and IPL Setup Menus Fingerprint Setup Menus Use this section to learn about the Fingerprint setup menus and options Fingerprint Main Level Setup Menu SETUP P SETUP P gt SETUP P SETUP P SETUP P SETUP P SETUP P SETUP SER COM UART1 lt q NET C
68. ate gtk oa mee Eg REP a YN eee ce ged ea ed 146 Fingerprint Default Configuration osseete CA AE AAE Erker eee 146 IPL Default Configuration i par bienn r iE EE aT PADRI RE EENE 149 C Fingerprint and IPL Setup Menus 153 Fingerprint Set p Men s ssion a20 30 Pak eee sa ae Ai E E O ees E ee ees 154 Fingerprint Main Level Setup Menu EREU c cece eee eee eee 154 Fingerprint Ser Com UART1 Menu 0 ccc eee eens 154 Fingerprint Net Com NET1 Menu 0 00 154 Fingerprint COM Ment ys i008 sua idea ee ek saw ee ee ae Lies 155 Fingerprint Network Menu 00 eee ERE ER KEES 155 Fingerprint RFID Menu sssr eseri leat onie EEE EEEREN 155 Fingerprint Feedadj Ment erur ia iar Soa E T 155 Fingerprint Media MEn arrera et raes ner EEE N RERI ETES 156 Fingerprint Print Defs Menu 0 cece cece cee REE 157 IPL Setup Menus 2 60 orare aE Ratan sei EO ET et ats ee ket ase sake eee 158 IPL Main Level Setup Menu 0 eee eee ees 158 IPI Set om Mehu 2 4joc settee AAG OR LO SOR sce ae 158 TPE COM Ment 35 oo thease tehition acted Meter y a aa ain Bayh eee AAP AN 158 IPI Network Mente sci 5 ook co eee cets neha oe dren bid baie Mae eiee ome ew nates 159 IPL REID Menthe ca chk ins E E bad E E aoa dah nike be TT 159 IPL Test Setvice Menu 2 2 225 0 800 8 Sebo elies edible Heeb ets 159 IPE Media M nu icescceten dh ekaebe whet els cohen bos owiehe eee tae eh 16
69. board to the USB Host Port 0 0 eee eee eee eee 57 Connecting a Bar Code Scanner to the USB Host Port 05 58 Connecting a USB Hub to the USB Host Port 00 e eee eee 58 3 Configuring the Printer cece 59 Configuring Your Printers ersat 0s on ANARE REAREA caged hee kee eho sei RET 60 Configuring Your Printer From the Screen 0 0 00 e cece eee eee 60 Configuring Your Printer From the Printer Home Page 04 62 Configuring Communications Settings 0 eee eee eee 63 Configuring Media Settings 0 0 eee cece eee eee 63 Configuring RFID Settings PF2i With RFID Option 64 Configuring Print Engine Settings 0 0 0 e cece eee 65 Configuring Web Shell Settings 0 00 c cece eee eee ee 66 Configtiting Aletts c4 se Masta TEA wd Sis bees eas 67 Configuring General Network Settings 00 000005 69 Configuring Mail Settings 0 cece eee eee 71 Configuring SNMP Settings nrinn A ENEL EINEN eee eee 73 Configuring TCP IP Settings 0 0 ec eee ee 75 Configuring the Network Type 0 c cece cece eee eee 77 Configuring Avalanche Settings 0 c cee cece eee ee eee 78 Configuring SmartSystems Settings 00 00 e eee eee eee eee 79 Configuring Wireless LAN Settings 000 00 eee e eee ee eee 80 Configuring 802 1x Settings eee iadaa
70. cator 4 Click Configuration 5 Click the link for the settings you want to configure 6 When you are prompted enter your login and password The default values are login admin password pass Use the next sections to understand and configure the settings on each configuration page 62 PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Configuring Communications Settings Use the communications page to configure serial communications the communications interface and the keyboard layout To configure communications settings 1 Click Printer gt Communication Intermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support 3 INTERMEC26A117 Configuration Communication BS Printer Communication S Media Serial sa Communication ees BAUDRATE 9600 Web Shell DATA BITS s Alerts PARITY NONE SE Network Admin STOP BITS 1 Z PROTOCOL XON_XOFF 7 USB Keyboard Layout Interface US 2 Choose the settings you want to change 3 Click Submit Setup Configuring Media Settings Use the media page to view and change media settings such as XSTART position media type and contrast To configure media settings 1 Click Printer gt Media Satermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support 8 INTERMEC26A117 Configuration Media
71. d rate 9600 Character length 8 Parity None Stop bits 1 Flow control RTS CTS Disable ENQ ACK Disable XON XOFF data to host Disable XON XOFF data from host Disable New line CR LF Receive buffer 1024 bytes Transmit butter 1024 bytes Net Com net1 Parameters Parameter Default Value New line CR LF 146 PF2i and PF4i Mid Range Printer User s Manual Appendix B Default Settings COM Parameters Parameter Default Value USB keyboard US Network Parameters Parameter Default Value IP selection DHCP BOOTP IP address N A Netmask N A Default router N A IPv6 selection Auto IPv6 address N A Nameserver N A Nameserver6 N A DHCP response Broadcast MAC address N A Network type Ethernet if no 802 11 radio is installed Wireless 802 11 if an 802 11 radio is installed RFID Parameters Parameter Default Value Mode Enable Tagadjust 0 Retries 1 Voidtext N A Fieldstrength 100 Feedadjust Parameters Parameter Default Value Startadjust 0 Stopadjust 0 PF2i and PF4i Mid Range Printer User s Manual 147 Appendix B Default Settings Media Parameters Parameter X start 8 dots mm 203 2 dpi 11 81 dots mm 300 dpi Width 8 dots mm 203 2 dpi 11 81 dots mm 300 dpi Length 8 dots mm 203 2 dpi 11 81 dots mm 300 dpi Media type Paper type Ribbon constant Ribbon factor Label offset Ribbon sensor Low diameter ribbon Label constant Label factor Contrast Paper sensor
72. dows 2000 or later 2 Download PrintSet from the Downloads page of the Intermec web site at www intermec com 3 Connect your printer to your PC using a serial cable For help see Connecting the Printer to a PC Through the Serial Port on page 42 Configuring Your Printer With Commands Sent From Your PC 84 You can change configuration parameters by sending commands directly to the printer using your terminal program HyperTerminal and a serial or network connection If your printer uses the Fingerprint language you use the SETUP command followed by the node subnode and parameters setting This Fingerprint example sets the media setting to labels with gaps SETUP MEDIA MEDIA TYPE LABEL w GAPS If your printer uses the IPL language you would send this command lt STX gt lt SI gt T1 lt ETX gt To see the node subnode and parameters for Fingerprint and IPL see Appendix C Fingerprint and IPL Setup Menus on page 153 Fingerprint automatically sends feedback to HyperTerminal as you type If you want to see what you are typing with IPL you need to perform the following procedure PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer To see IPL commands as you type 1 From the HyperTerminal menu select File gt Properties gt the Settings tab 2 Click the ASCII Setup button 3 Select Echo typed characters locally 4 Click OK twice For more information on how to ch
73. e IPL Command Reference Manual For more information see the EPC Tag Data Standard v1 1 revision 1 27 available from the EPCglobal web site at www epcglobalinc org For some ISO 18000 6B tag chips the functionality to protect the tag memory from being rewritten has not been implemented Switch to tags with a different chip that have this functionality implemented Class 1 tags require an MPR6100 RFID Radio Module To order an MPR6100 kit contact your local Intermec representative Use the error code text to troubleshoot the problem 1320 No RFID support installed 1321 No tag found 1322 Access outside tag memory 1323 Tag format error 1324 RFID inactive 1325 Not supported by tag type 1326 REID module too hot 1327 RFID duty cycle exceeded 1328 RFID lock error Tag cannot be locked 1329 RFID access error Tag is locked Note If you are using Intermec Direct Protocol error codes 1320 to 1329 are supported and displayed with the error text When you reset the printer you return it to the factory default settings Resetting the printer removes all files used to store settings But it does not reset settings that have already been read when the files So wireless communication settings such as SSID and keys retain their values from the previous start However the next reboot resets them to the factory default values 102 PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Ma
74. e eee eee een eens 109 Adjusting the Ribbon Break Shaft 0 0 eee eee ee 110 Installing Quick Load Guides erster risie rer a E rte eee eens 110 Maintaining Te Printet A Aaa aa E E EAEN EENAA ETAN EON ES 113 Cleaning Mie Printers a a yas menace ape ee sly cami EAEE dad ee 113 Cleaning the Exterior of the Printer 0000 020000 114 Cleaning the Media Guides i orra A 0 cece eee eee ee 114 Cleaning the Printhead 0 eee eee ee 116 Replacing th Printhead yrei e 8 Poss cag EAEEREN age eni EA 118 A Specifications hice Sta i ee eu tee oe hls 123 Specifications EEE EEEE N oew cay eats T E ead eit Sets Set els Stes 124 Interfaces eet cs cts 4 wie cdc Oe den Sel elt ec et Dee hah tg Ne ah EAE et ae cas tebe it 126 RS 232 Serial Interface iva fete cnet a a an eee atte a bet ease 126 WSBilnter lace sess ores J ols cet silat Roane aa co n a e adaa a tarde a 127 USB HOst Interface nanena Sede eb es cael asi ees ees ee het ae ee ee 128 Etherriet Intettace E E E os Sats gaa Gest V tele ale bbls holies scent pee Ba ed be 128 Parallel IEEE 1284 Interfaces runoon os Ooi oad e 1 Gea E whew dee weed 129 Media Specifications 2 22 saaysesavincade hope tgiegs shige ede A EE 130 Accessories for the Printer 0 c ccc cee cc ee cece cece ee cee nese nee aees 143 PF2i and PF4i Mid Range Printer User s Manual vii Contents B Default Settings 90000 c cece ees 145 Default Configurations 0 054 nudes deed c
75. e printer may not recognize the RFID media type For Fingerprint printers run a TESTFEED For IPL printers raise and lower the printhead and then press or turn on the printer e You may need to modify the TAGADJUST parameter e You may need to adjust the output power field strength to the antenna e Make sure that you are using RFID media e You may need to modify the TAGADJUST parameter e The tag may be broken Try printing on a different label This error message indicates that a command e may be trying to access a tag data segment that is not available on the RFID media e is being used with a level of security that is not allowed by the tag type Make sure that you are using the appropriate media for your application 101 Chapter 4 Troubleshooting and Maintaining the Printer RFID Problems and Possible Solutions continued Problem When I send a TAGREAD or TAGWRITE command I get this error message Tag format error Data can be written unlawfully to a write protected ISO 18000 6B tag I can read ISO 18000 6B tags but when I try to read Class 1 tags I get this error message No tag found Fingerprint only My printer displays an error code by Resetting the Printer Possible Solution The TAGFORMAT defined for the operation determines the number of required parameters You may need to modify the TAGFORMAT For help see the Intermec Fingerprint Command Reference Manual or th
76. e printer to your PC using a serial cable For help see Connecting the Printer to a PC Through the Serial Port on page 42 46 PF2i and PF4i Mid Range Printer User s Manual by Chapter 2 Connecting the Printer 2 Send the following commands to permanently assign the IP address subnet mask default router and name server lt SI gt snn m1 m2 where n is the IP address of the printer in the format n n n n where n is a number from 0 to 255 m1 is the subnet mask address in the format n n n n where n is a number from 0 to 255 m2 is the router address in the format n n n n where n is a number from 0 to 255 Note You must specify at least two of the three parameters for the command to take effect 3 Disconnect the printer from the PC 4 On your PC enter the IP address of the printer in the address field of your web browser for example http 10 200 27 94 and press Enter The home page of the printer appears Setting Up 802 11 Radio Communications by If your printer has an optional 802 11 b g radio you can transfer and receive data using wireless communications This manual assumes that you have already set up your wireless communications network including your access points This section describes how to set up wireless security on your printer The printer supports these authentication modes none e WEP 64 bit and 128 bit e WPA Personal and Enterprise mode 802 1x authentication
77. e printhead pressure may be too low Increase the printhead pressure For help see Adjusting the Printhead Pressure on page 109 e Replace the printhead For help see Replacing the Printhead on page 118 PF2i and PF4i Mid Range Printer User s Manual 97 Chapter 4 Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions continued Problem Possible Solution The printout is weaker on one side Adjust the pressure arm For help see Adjusting the Pressure Arm on page 104 There are weak spots on the Try these possible solutions in order printout e There may be foreign particles on the media Clean or replace the media e Make sure that your media and ribbon are compatible e Make sure that you are using high quality media and ribbon e The contrast may be too low Try increasing the contrast e The printhead may be worn Replace the printhead For help see Replacing the Printhead on page 118 e The platen roller may be worn For help contact your Intermec service representative The printout is dark overall Try these possible solutions in order Or e Make sure that your media setting is appropriate for the There is excessive bleeding on the type of media you are using media e The contrast may be too high Try decreasing the contrast e The printhead pressure may be too high Decrease the printhead pressure For help see Adjusting the Printhead Pre
78. e stored either on c or pffs In the file system c has priority over pffs which implies that if there is a web style guide on c for example c webstyleguide 0 the printer will not look for pffs webstyleguide 1 Intermec recommends that you store web style guides on pffs to minimize the risk of them being accidentally removed Content of a Web Style Guide File A Web Style Guide file has to contain a set of mandatory environment variables and it can also contain optional variables All variables have to be lowercase followed by a no specific order of the variables sign and a consistent value There is Required Environment Variables Use the reference table below to understand all of the required environment variables Understanding Required Environment Variables Variable Description bgco Background color BGCOLOR attribute of BODY tag coli Copyright link link to html file showing Copyright notes cona Company name PF2i and PF4i Mid Range Printer User s Manual 165 Appendix D Advanced Configuration 166 Understanding Required Environment Variables continued Variable Description loat Logotype attributes contains all attributes for the IMG tag to replace the Intermec logo trna Trade name Optional Environment Variables The optional environment variables are used to specify extra parameters for instance these variables permit to change the printer s model name The web server only recog
79. eboot the printer e For the settings at the bottom of the screen select the settings you want and click Submit Setup A message appears stating Application change will take effect at reboot You can select Reboot or wait until you are done making other configuration changes Use the following table to understand the Web Shell settings Understanding the Web Shell Settings Setting Description Testfeed value Calibrates the label stop sensor performs a testfeed Selecting this setting is equivalent to issuing the TESTFEED command on the printer Ribbon Sensor Detects if the printer runs out of ribbon during printing value PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Understanding the Web Shell Settings continued Setting Description Default Setup Returns the printer to factory default settings Passwords alerts and the selected application are not changed Reboot Reboots the printer Print Test Label Prints the predefined test label you choose Command Sets the command language to Fingerprint Direct Language Protocol IPL ZSim or DSim You need to reboot the printer for the change to take effect Fingerprint Defines the application to run as the default on startup Application You need to reboot the printer for the change to take effect Standard I O Defines the port the printer listens to You need to reboot the printer for the change to take effect Configu
80. emoved For more information see Accessories for the Printer on page 143 To load media for cut off printing 1 Turn off the printer 2 Open the cutter and media cover 24 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer 3 Turn the printhead lift lever clockwise to raise the printhead PF2i and PF4i Mid Range Printer User s Manual 25 Chapter 1 Using the Printer 5 Fit anew roll of media on the supply post Adjust the edge guide so the roll becomes flush with the center section 6 Route the media through the print mechanism and cutter Then push it towards the center section as far as it will go Route the Media 26 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer Media Path 7 Turn the printhead lift lever counterclockwise to engage the printhead PF2i and PF4i Mid Range Printer User s Manual 27 Chapter 1 Using the Printer 8 Adjust the position of the green edge guide so the media is guided with a minimum of play Lock with the nut 9 Close the media cover 28 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer 10 Close the cutter while pulling the media tight 11 Press the Print button to advance the media and adjust the media feed The labels can be collected on an optional tray PF2i and PF4i Mid Range Printer User s Manual 29 Chapter 1 Using the Printer L
81. er Clean the exterior of the printer as needed To clean the exterior of the printer e Wipe external surfaces with a soft cloth slightly moistened with water or a mild detergent Cleaning the Media Guides Both parts of the label stop sensor which controls the media feed are covered by plastic guides The guides are transparent to allow the light to pass between the two parts of the label stop sensor These areas must be kept clean from dust stuck labels and adhesive residue If your printer starts to feed labels in an unexpected way pull out the upper guide check for objects such as dust adhesive residue or labels that may be blocking the beam of light If necessary clean the guides Isopropyl alcohol CH 3 2CHOH CAS 67 63 0 is a highly flammable moderately toxic and mildly irritating substance To clean the media guide 1 Turn off the printer 2 Open the media cover PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer 3 Disengage the upper guide from the lower guide by lifting the inner part of the upper guide and pulling it out Make sure not to damage the cable 4 Lift the upper guide 5 Clean the areas marked with gray with a cleaning card or a soft cloth soaked in isopropyl alcohol Be careful not to scratch the guides 6 Replace the upper guide PF2i and PF4i Mid Range Printer User s Manual 115 Chapter 4 Troubleshooting and Mainta
82. er 3 Configuring the Printer Configuring Your Printer Using Wavelink Avalanche You can use the Wavelink Avalanche device management system to configure all of your wireless printers You printer ships with the Avalanche Enabler already loaded Each time the Avalanche Enabler is activated typically on a warm boot the printer attempts to connect to the Avalanche Agent When the printer connects to the Agent the Agent determines whether an update is available and immediately starts the software upgrade file transfer or configuration update To use Avalanche to remotely manage the printer 1 Install the configuration updates for the printer using the Avalanche Administrative Console 2 Schedule the printer updates or manually initiate an update using the Avalanche Administrative Console For more information on using Wavelink Avalanche contact your local Intermec representative or visit the Wavelink web site at www wavelink com Choosing an Ethernet or Wireless Network 86 Ifyou have an 802 11 wireless radio option installed in your printer you need to choose between an Ethernet network or a wireless 802 11 network You can choose the network type of your printer e directly from the screen e using commands sent from your PC e using SmartSystems Foundation For help see the previous section Configuring Your Printer Using SmartSystems Foundation e from the printer home page For help see Configuring the
83. er 3 Configuring the Printer Upgrading Firmware 88 The latest firmware and software is available for download from the Downloads page on the Intermec web site at www intermec com You can upgrade your printer s firmware using PrintSet You can download PrintSet from the downloads page for the printer on the Intermec web site at www intermec com e a CompactFlash CF card or USB storage device maximum 2GB e an Ethernet or 802 11 network connection e aserial or USB connection To download firmware updates _ Go to the Intermec web site at www intermec com 2 Click Support gt Downloads w Use the Product Category Product Family and Product fields to select the printer Click Submit The latest available software appears on the page Download the latest firmware version to your PC nun nu Extract the zip file to a folder on your PC To upgrade using PrintSet 1 Download the latest version of PrintSet from the Intermec web site at www intermec com 2 Select File gt Add Printer The Add Printer Wizard starts 3 Under My Printers select your printer 4 Go to Printer gt Firmware Wizard 5 Follow the steps to update your firmware To upgrade using a CF card or USB storage device 1 Copy the firmware upgrade file to a CF card or USB device 2 Insert the CF card or USB device in the appropriate slot on the back of your printer 3 Turn on your printer PF2i and PF4i Mid Range Printer Use
84. et the SSID run su p pass admin setup write wlan uart1 setup wlan SSID xxxxx where xxxxx can be from 0 to 32 alphanumeric characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character S P S Note The default password for logging in as an admin is pass If you have changed the password you will need to use your password instead of pass PF2i and PF4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer 2 Send one of the following WPA WPA2 ON commands to turn on WPA or WPA2 authentication Send the WPA PSK or WPA2 PSK command to set a pre shared key setup wlan WPA OFF setup wlan WPA2 ON setup wlan WPA PSK XxXxXxXxXxXXXXX setup wlan ACTIVE 1 setup write wlan uart1 where xxxxxxxxxx is a value between 8 and 64 characters To configure the printer to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin and set the SSID run su p pass admin setup write wlan uart1 setup wlan SSID xxxxx where xxxxx can be from 0 to 32 alphanumeric characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character S P S Note The default password for logging in as an admin is pass D If you have changed the password you need to use your password instead of pass
85. f the character If you have changed the password you will need to use your password instead of pass log Note The default password for logging in as an admin is pass 2 Send the following commands to configure the WEP keys The following example sets WEP key 1 to 01234 and enables WEP key 1 lt STX gt lt SI gt ws WEP1 0x3031323334 lt ETX gt lt STX gt lt SI gt ws WEP KEY 1 lt ETX gt 3 Send the following command to activate the settings lt STX gt lt SI gt ws ACTIVE 1 lt ETX gt PF2i and PF4i Mid Range Printer User s Manual 53 Chapter 2 Connecting the Printer 54 To configure the printer to use WPA PSK or WPA2 PSK mode 1 Send the following commands to login as an admin and set the SSID lt STX gt lt ESC gt x su p pass admin lt ETX gt lt STX gt lt SI gt ws SSID XxXxxx lt ETX gt where xxxxx can be from 0 to 32 alphanumeric characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value of the character Note The default password for logging in as an admin is pass If you have changed the password you need to use your password instead of pass Send one of the following commands to turn on WPA or WPA2 authentication Send the WPA PSK or WPA2 PSK command to set a pre shared key lt STX gt lt SI gt ws WPA OFF lt ETX gt lt STX gt lt SI gt ws WPA2 ON lt ETX gt lt STX gt lt SI gt ws WPA PSK XXXXXXXXXX
86. fatermec PF 2 PF aj Mid Range Printer Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave W Everett WA 98203 U S A www intermec com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec manufactured equipment and is not to be released reproduced or used for any other purpose without written permission of Intermec Technologies Corporation Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation 2008 2009 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus ShopScan Smart Mobile Computing SmartSystems TE 2000 Trakker Antares and Vista Powered are either trademarks or registered trademarks of Intermec Technologies Corporation There are U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation in the United States and or other countries Kimdura is a registered trademark of Ki
87. g applies to label and ticket media and requires an optional label taken sensor Cutter Error There was an error related to the label cutter Head Lifted A printer job was sent to the printer while the printhead was lifted Out of Ribbon You have thermal transfer ribbon selected and the printer is out of ribbon Pause Mode The printer is in Pause mode Setup Mode The printer is in Setup mode Error Condition An error has occurred in the Fingerprint application Fingerprint only The error does not have to be critical to the print job for the printer to send this alert Application Break A running Fingerprint application has been Fingerprint only interrupted manually or because of an error PrintJob Complete The print job has been successfully completed Fingerprint only Odometer Count 1 The amount of media printed has reached a preset amount measured in meters or in number of labels The Delay repeat setting represents how often the alert message will be sent when the preset value is reached Notification The method used to send an alert message You can Method choose from mail SNMP trap or both 68 PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Configuring General Network Settings Use the General network page to view the printer name change passwords and set restrictions To configure general network settings 1 Click Network Admin gt General fatermec Technolog
88. g feature Read only or read write for adhoc connections Shows the current channel being used Read only MAC address of the access point to which the printer is connected Read only Radio signal strength of the access point Read only Speed of the current connection Read only Shows the country short names provided by the 802 11d standard for the currently selected region or country PF2i and PF4i Mid Range Printer User s Manual 81 Chapter 3 Configuring the Printer 82 Configuring 802 1x Settings The 802 1x settings page is only available if you have the optional wireless interface installed in your printer Use the 802 1x page to view and change 802 1x security settings To configure 802 1x settings 1 Click Network Admin gt 802 1x ntermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support ES Printer Communication Media Rfid Print Engine Web Shell Alerts S Network Admin General Mail SNMP TCP IP Network Type Avalanche SmartSystems Wireless LAN 802 1x 9 INTERMEC26A117 Configuration 802 1x Security by Odyssey EAP Type OFF z Inner Authentication MSCHAPv2 Outer Name TTLS only anonymous Root Certificate Intermec Technologies Corporation Root Ce Server Common Name 1 Server Common Name 2 Server Certificate Validation ON z Submit 802 1
89. g to upgrade firmware 88 using with printer 57 V views printer 3 WwW Wavelink Avalanche configuring from web page 78 settings described 78 using to configure the printer 86 weak printout preventing 104 troubleshooting 97 web page creating a web style guide 168 customizing the home page 164 modifying printer 161 style guide content 165 style guide files 165 using to configure printer 62 using to upgrade firmware 89 Web Shell settings configuring 66 described 66 web style guide files 165 WEP configuring with Fingerprint 50 configuring with IPL 53 keys 80 web page setting and description 80 Wi Fi certified information 2 wireless LAN configuring from web page 80 wireless security configuring from web page 80 configuring with Fingerprint 50 configuring with IPL 53 WPA 81 configuring with Fingerprint 51 configuring with IPL 54 WPA2 configuring with Fingerprint 51 configuring with IPL 54 WPA2 PSK configuring with Fingerprint 50 configuring with IPL 54 WPA PSK 81 configuring with Fingerprint 50 configuring with IPL 54 wrinkling troubleshooting 110 writer protected ISO 18000 6B tag 102 Z ZSim command language changing 5 described 4 PF2i and PF4i Mid Range Printer User s Manual fatermec Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2009 Intermec Technologies Corporation All rights reserved PF2i and PF
90. he best possible print quality follow these guidelines e After you load RFID media restart the printer or run a TESTFEED to let the printer identify the RFID media type e Ifnecessary modify the TAGADJUST variable to make sure that the RFID labels are properly aligned with the antenna e Ifnecessary avoid printing on the thickest part of the label e For printers running Fingerprint e Ifyou are using thermal transfer labels start with the ribbon constant set to 80 and the ribbon factor set to 25 You may need to adjust these values depending on the type of media you choose e To write to Gen 2 RFID tags using the TAGFIELD command set the start and length parameters to even numbers PF2i and PF4i Mid Range Printer User s Manual 39 Chapter 1 Using the Printer e For printers running IPL e Start with the sensitivity set to 565 You may need to adjust this value depending on the type of media you choose e To write to Gen 2 RFID tags set the start and length parameters of the RFID tag field setup command a to even numbers For help configuring RFID parameters see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual 40 PF2i and PF4i Mid Range Printer User s Manual 2 Connecting the Printer This chapter contains these sections e Connecting the Printer to Your PC e Connecting the Printer to Your Network Connecting Peripherals to the USB Host Port Chapter 2 C
91. he printer you need e an IEEE 1284 interface adapter installed in the printer If you do not have the parallel interface installed in your printer you can purchase the field installable option and have it installed by an authorized Intermec service technician For help contact your Intermec representative e aparallel cable to run between the printer and the PC To connect your printer to a PC parallel port e Connect the IEEE 1284 cable connector to the interface adapter port on the back of the printer and connect the other end of the cable into a parallel port on the PC Connecting the Printer to Your Network You can connect your printer to your network using the e integrated Ethernet interface e optional 802 11 wireless interface These network interfaces provide features such as security FTP server web server and Alert handling Setting Up Ethernet Communications Use the Ethernet port to set up the printer as a network printer If Ethernet is selected as your Network Type when you turn on your printer it automatically retrieves an IP address from the network DHCP BOOTP You can use the network connection with LabelShop or the Intermec InterDriver You can also use this connection to send commands directly to the printer through a terminal connection Telnet or FTP 44 PF2i and PF4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer To connect your printer to your Ethernet network 1 Make su
92. ick load guide to fit the width of the media 15 id Range Printer User s Manual PF2i and PF4i Chapter 1 Using the Printer 5 Insert the media between the guides and feed the media forward until it reaches the platen roller and stops 6 Press the Print button while pushing the media forward Tear off the media by pulling it downward 7 Close the media cover Loading Media for Peel Off Printing 16 In peel off or self strip mode self adhesive labels are separated from the liner immediately after printing Peel off printing e can only be used for self adhesive labels with liner e cannot be performed with optional quick load guides installed e sets high demands on the media such as label stiffness release characteristics of the adhesive and liner and resistance against electrostatic charging Consult your media supplier or test the media to make sure that it is suitable for your application e may limit registration performance when printing on labels that have a label length of less than 25 mm 1 in You can also install an optional label taken sensor so that the next copy in the batch is not printed until the current copy is removed For more information see Accessories for the Printer on page 143 PF2i and PF4i Mid Range Printer User s Manual To load media for peel off printing 1 Open the media cover Chapter 1 Using the Printer PF2i and PF4i Mid Range Printer User s Manual
93. ies Corporation INTERMEC26A117 Home Configuration Maintenance Support ERMECANT Configuration General SS Printer Communication ES Media Rfid Printer Name INTERMEC26A117 Print Engine System Location Web Shell Alerts System Contact Network Admin HP JetAdmin Support OFF z General Control Panel Access ON Mail I Set password SNMP Old admin Password New admin Password TCP IP Network Type Avalanche Retype Password SmartSystems Restrictions Wireless LAN Users allowed to UPDATE admin 802 1x Users allowed to change wireless settings admin 2 View or update your settings Note To enter a new password you need to check the Set D password check box 3 Click Submit General settings Use the following table to understand the general network settings Understanding the General Network Settings Setting Description Printer Name The network identification name WINS name of the printer The default name is INTERMEC followed by the last six positions of the MAC address System Location Optional The printer location System Contact Optional The printer administrator Set Password You must check this box if you want to change the admin password PF2i and PF4i Mid Range Printer User s Manual 69 Chapter 3 Configuring the Printer 70 Understanding the General Network Settings continued Setting Old Ad
94. ining the Printer 7 Close the media cover Cleaning the Printhead Cleaning the printhead on a regular basis is important for the life of the printhead and for the printout quality You should clean the printhead each time you replace the media This section describes how to clean the printhead using cleaning cards If additional cleaning is required for example removing adhesive residue from the platen roller or tear bar use a cotton swab moistened with isopropyl alcohol Isopropyl alcohol CH 3 2CHOH CAS 67 63 0 is a highly A flammable moderately toxic and mildly irritating substance Warning To clean the printhead 1 Turn off the printer 2 Open the media cover 116 PF2i and PF4i Mid Range Printer User s Manual 3 on 9 10 11 Chapter 4 Troubleshooting and Maintaining the Printer Turn the printhead lift lever clockwise to raise the printhead Remove any media and ribbon Open the cleaning card envelope and pull out the cleaning card Read the warning text Insert most of the cleaning card under the printhead and then lower the printhead Pull out the cleaning card and raise the printhead Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue Repeat Steps 6 through 8 If necessary repeat the process with a fresh cleaning card Allow the cleaned parts to dry before loading media and ribbon PF2i and PF4i Mid Range Printer User s Manual 117 Chapter
95. intaining the Printer Resetting the printer also does not change the selected printer language Fingerprint IPL ZSim or DSim There are two ways to reset the printer e Insert a special CompactFlash memory card and restart the printer e Use the printer s keypad To reset the printer using the keypad 1 Turn off the printer 2 Open the right cover and lift the printhead 3 Turn on the printer and press and hold the Gi key until the printer beeps 4 Quickly press the following keys in sequence VWO The following message appears Factory Default Enter Yes ESC No 5 Within 10 seconds press e to reset the printer to its factory default settings The parameters are reset and the printer continues the normal startup process If you do not press within 10 seconds the normal startup continues and the printer is not reset Adjusting the Printer You may need to adjust your printer to accommodate your printing needs or improve performance You can adjust the e pressure arm e label stop sensor LSS position e printhead pressure e ribbon break shaft PF2i and PF4i Mid Range Printer User s Manual 103 Chapter 4 Troubleshooting and Maintaining the Printer Adjusting the Pressure Arm The printer is factory adjusted for full size media width If you are using media that is less than full width Intermec recommends that you adjust the position of the pressure arm so that it is centered on the media and pr
96. ion using to configure the printer 85 SNMP configuring with web page 73 setting descriptions 74 sounds described 8 specifications humidity 124 media 130 physical 124 power 124 printer 124 temperature 124 SSID 80 status LED described 6 style guide content of web 165 creating web 168 memory and storage 168 optional environment variables 166 required environment variables 165 URL encoding syntax rules 167 web pages 165 T tag format error error message 102 TCP IP configuring with web page 75 setting described 75 tear off printing loading media 9 temperature specifications 124 test labels printing from Setup menu 36 printing from web page 66 Test Service menu IPL 159 testfeed not done error message 95 testfeed described 6 thermal transfer ribbon loading 30 175 Index 176 thumb drive See USB mass storage drive tickets with black mark media specifications 140 tickets with gaps media specifications 137 troubleshooting printer 92 resetting the printer 102 U updates downloading firmware 88 upgrading firmware 88 URL encoding syntax rules web style guide 167 USB host interface pins and descriptions 128 hub connecting to printer 58 interface description 127 USB device port using to connect printer to PC 43 USB host port connecting a USB hub 58 connecting bar code scanner 58 connecting keyboard 57 connecting peripherals 57 USB mass storage device using to download fonts and graphics 89 usin
97. ional status reporting through IEEE 1284 nibble ID mode Description Link No link Network activity 100BASE TX 10BASE T Parallel IEEE 1284 Pins and Descriptions Pin 1 2to9 10 11 12 13 14 15 to 16 17 18 19 to 30 31 32 33 34 to 35 36 Description nStrobe Data 0 7 nAcknowledge Busy Perror Select nAutoFd Not connected Chassis ground External 5 V DC Signal ground nInit nFault Signal ground Not connected nSelectIn PF2i and PF4i Mid Range Printer User s Manual Transmitter Host Host Printer Printer Printer Printer Printer Comments Max 500 mA 129 Appendix A Specifications Media Specifications 130 Core and Roll Specifications Measurement Core inside diameter standard Core inside diameter with adapter Core width Maximum roll outside diameter Position 1 Maximum roll outside diameter Position 2 Maximum roll outside diameter Position 3 Maximum media width PF2i Maximum media width PF4i Minimum media width standard guide Minimum media width quick load guides Value 38 to 40 mm 1 5 in 76 2 mm 3 in must not protrude outside the media 152 mm 6 00 in 203 mm 8 00 in 213 mm 8 38 in 60 mm 2 36 in 114 3 mm 4 50 in 25 mm 1 00 in 40 mm 1 57 in Minimum media width wide quick load guides PF4i 80 0 mm 3 15 in Non Adhesive Strip PF2i Media Width a Measurement Value Maximum 60 mm 2 36 in Minimum stand
98. ish French German and User Defined To change the keyboard layout 1 Plug your USB keyboard into the USB host connector on the back of the printer Turn on the printer On your printer keypad press Navigate to COM gt USB KEYBOARD Choose a keyboard layout nu A WwW N Exit Setup mode by pressing w again PF2i and PF4i Mid Range Printer User s Manual 57 Chapter 2 Connecting the Printer Connecting a Bar Code Scanner to the USB Host Port If your printer is running Fingerprint you can connect a HID Human Interface Device bar code scanner to the printer The usbhost device receives data from the scanner the same way it does from a USB keyboard You can then use this data in a Fingerprint application The keyboard layout you choose see the previous procedure applies for connected scanners too Connecting a USB Hub to the USB Host Port You can connect a USB hub to the printer so that you can connect several USB devices to the printer at the same time Note You can only connect one USB mass storage device and one HID keyboard or scanner peripheral to the USB hub at a time 58 PF2i and PF4i Mid Range Printer User s Manual 3 Configuring the Printer Use this chapter to understand how to configure the printer upgrade firmware and download fonts and graphics This chapter contains these sections e Configuring Your Printer e Choosing an Ethernet or Wireless Network e Upgrading Firmware
99. marks and the surrounding areas the liner is transparent enough the LSS works properly with another type of media PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Adjusting the Printhead Pressure The pressure of the thermal printhead against the direct thermal media is factory adjusted But you may need to adjust the printhead pressure to accommodate thicker or thinner media Note Do not use a higher printhead pressure than necessary because rod it may increase the wear of the printhead and shorten its life To adjust the printhead pressure 1 Using a slotted screwdriver turn the adjustment screw clockwise for more pressure and a darker printout or counterclockwise for less pressure and a lighter printout Adjustment screw 2 Print test labels to check the print quality For help see Printing a Test Label on page 36 To return the printhead pressure to the factory default setting e Tighten the screw as far as you can and then loosen it six full turns for a PF2i and four full turns for a PF4i PF2i and PF4i Mid Range Printer User s Manual 109 Chapter 4 Troubleshooting and Maintaining the Printer Adjusting the Ribbon Break Shaft If ribbon wrinkling occurs you may need to adjust the alignment of the front ribbon break shaft so that it runs parallel to the printhead and the ribbon supply and rewind hubs To adjust the ribbon
100. match your printer Connecting the Printer to a PC Through the USB Device Port Note You cannot communicate with the printer using PrintSet leg through a USB connection To use PrintSet you must be connected serially or through the Ethernet or 802 11 network Intermec recommends that you only connect one printer to each PC either directly or through a hub To connect the printer to a PC through the USB device port you need e aUSB Type B to USB Type A cable e Intermec InterDriver software which is available on the PrinterCompanion CD that ships with the printer To make sure you have the latest version of InterDriver you may want to go to the downloads page for the printer on the Intermec web site at www intermec com To connect the printer to a PC through the USB port 1 Download and install the InterDriver software on your PC 2 Connect the USB cable to the Type B connector on the back of the printer and connect the other end to your PC You do not need to set up any parameters for USB communications Connecting the Printer to a PC Through the IEEE 1284 Port If you have a PF4i you can use the parallel connection with LabelShop or Intermec InterDriver The parallel port supports Universal Plug and Play UPnP and additional status reporting through IEEE 1284 nibble ID mode PF2i and PF4i Mid Range Printer User s Manual 43 Chapter 2 Connecting the Printer If you are using a parallel port to communicate with t
101. mberly Clark Valeron is a registered trademark of Val ron Strength Films an ITW Company The name Centronics is wholly owned by GENICOM Corporation TrueDoc is a registered trademark of Bitstream Inc TrueType is a trademark of Apple Computer Inc Unicode is a trademark of Unicode Inc This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssLorg This product includes cryptographic software written by Eric Young EAY cryptsoft com This product uses Regex Index software during its operational phases The owner of Regex has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice Regex Index Version 3 31 16th Dec 2001 Copyright 1998 2001 Dr John Maddock Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation Dr John Maddock makes no representations about the suitability of this software for any purpose It is provided as is without express or implied warranty ii PF2i and PF4i Mid Range Printer User s Manual Document Change Record This page records changes to this document The document was previously released as 1 960585 02 Version Number Date Descriptio
102. me Configuration Maintenance Support fe Configuration TCP IP Printer Communication Media Raid IPv4 Settings Print Engine Configuration Method DHCP BOOTP Web Shell Address 10 200 27 60 Alerts s Network Admin Netmask 255 255 255 0 General Default Router 10 200 27 1 Mail SNMP IPv6 Settings TCP IP Configuration Method AUTO x Newark Type Current Addresses FE80 210 COFF FE26A117 64 Avalanche SmartSystems Wireless LAN i 802 1x Static Address FD 2 64 2 View or update your settings 3 Click Submit TCP IP settings Use the following table to understand the TCP IP settings Understanding the TCP IP Settings Setting Description IPV4 Settings Configuration method The method by which an IP address is assigned to the printer You can choose between DHCP BOOTP DHCP BOOTP or MANUAL Address The current IP address of the printer Netmask Manually assigned netmask for the printer Default Router The IP address of the default router PF2i and PF4i Mid Range Printer User s Manual 75 Chapter 3 Configuring the Printer 76 Understanding the TCP IP Settings continued Setting IPV6 Settings Name Resolution Printer Service Description Configuration method The method by which an IP address is assigned to the printer You can choose between e AUTO The IP address is obtained using stateless au
103. min Password New Admin Password Restrictions Description You need to enter the old password before you can change the password The new password you want to use Sets restrictions on who is allowed to upgrade the printer firmware or view and change network settings You cannot remove admin from the list of authorized users Users allowed to update Defines who may perform a firmware upgrade using FTP PrintSet or IFAB This setting does not affect upgrading from a Compact Flash card Users allowed to read write protected LAN1 settings Fingerprint only Defines who may read write settings in the LAN1 section Users allowed to change network settings Fingerprint only Defines who may change the network node in the setup This setting is not supported if you are setting up the printer from its internal keyboard Users allowed to change wireless settings Defines who may change WLAN or 802 1x settings PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Configuring Mail Settings Use the mail settings page to view and change e mail SMTP server settings To configure mail settings 1 Click Network Admin gt Mail ntermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support ep Configuration Mail SMTP 5j iter Communication Media Rfid Mail SMTP server settings Print Engine SMTP setti
104. n manually import a PAC file using a pass phrase the same way you install a certificate Set Automatic PAC file Provisioning to on or off The common name of the installed root CA certificate You can also specify a different certificate provided that it has already been installed on the printer by entering the path to the new certificate in this field Ifa pass phrase is required add it to the end of the path in the form of passphrase Specify common names If you specify one common name the server certificate common name must match this name for authentication If you specify two common names the server certificate common name must match at least one of them The default is any common name Enables certificate validation Specifies whether or not to check if the installed CA certificate is the root of the server certificate PF2i and PF4i Mid Range Printer User s Manual 83 Chapter 3 Configuring the Printer Configuring Your Printer With PrintSet by Note You cannot communicate with the printer using PrintSet through a USB connection To use PrintSet you must be connected serially or through the Ethernet or 802 11 network PrintSet is a printer configuration tool that allows you to easily change your setup parameters You can also use PrintSet s setup wizards to guide you through common configuration tasks To configure the printer with PrintSet 1 Make sure that you have a PC running Microsoft Win
105. n of Change 001 10 2009 Updated part number to 935 023 001 e Combined the Fingerprint P N 934 022 001 and IPL P N 934 020 001 versions of the user s guides e Incorporated the EasyLAN User s Guide P N 1 960590 03 and the EasyCoder Printer RFID User s Guide P N 934 008 002 into this manual e Removed configuration information from the EasyLAN Ethernet Interface Kit Installation Instructions P N 1 960589 01 and the EasyLAN Wireless Interface Kit Installation Instructions P N 1 960610 04 and added it to this manual e Added information to support the latest firmware release including e USB host support e 400 dpi support e New keypad e Ethernet interface e Monotype font support e Multiple network interfaces e Multiple firmware support e IPv6 functionality e Multiple NET connections 001 3 2008 Revised P N 1 960585 02 to 934 031 001 Bring into Adobe FrameMaker 8 0 02 2 2004 Revised to support IPL v2 20 Information on Intermec Ready To Work Indicator added New method for returning to factory default added More bar codes supported 01 10 2003 Revised to support IPL v2 10 Information about EasyLAN Wireless interface added 00 5 2003 Supports original IPL version v2 00 PF2i and PF4i Mid Range Printer User s Manual iii PF2i and PF4i Mid Range Printer User s Manual Contents Contents Before Vou Begin tet Mitat bol a a ee Oe ARs eM ee i bak Uh ee ek x Safety Information 29
106. nd SNMP settings Understanding the SNMP Settings Setting Description Read Community Community with rights to read the SNMP MIBs Read Write Community with rights to read and write SNMP MIBs Community Username Username when using SNMPv3 The default value is initial Authentication Key The authentication key for SNMPv3 The default value is auth_key Encryption Key The privacy key for SNMPv3 The default value is priv_key System Name Administrative name for the SNMP node Authentication Defines if a trap is sent when an unauthorized SNMP Failure Trap request tries to access the printer Choose Enable to send the trap Trap Address Click Add to specify these trap address settings Settings Trap Address IP address of the receiver of SNMP traps You can specify up to four trap addresses Trap Port The port where SNMP traps are sent The default port if 162 Trap Community Defines the community to which SNMP traps will be sent Friendly Name A user defined text string that identifies the trap e Trap Enable Status Defines whether the specified trap is enabled 74 PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Configuring TCP IP Settings Use the TCP IP settings page to view and change TCP IP network settings To configure TCP IP settings 1 Click Network Admin gt TCP IP fatermec Technologies Corporation INTERMEC26A117 Ho
107. ngs from DHCP Web Shell Manaal setings oe Alerts Mail Server 0 0 00 SS Network Admin General pa Mail SNMP TCPIP Mail addresses Network Type From address aaie To address SmartSystems Wireless LAN 802 1x Submit Mail settings Submit amp Sendtestmail 2 Select the mail server settings and enter mail addresses 3 Click e Submit Mail Settings to send the changes to the printer e Submit amp Send test mail to send the changes to the printer and test your new settings PF2i and PF4i Mid Range Printer User s Manual 71 Chapter 3 Configuring the Printer 72 Use the following table to understand the mail settings Understanding the Mail Settings Setting Mail SMTP Server Mail addresses Description Choose a configuration method for your mail server settings SMTP settings from DHCP Choose this setting if you want the printer to receive settings automatically from your DHCP server This setting requires that you choose DHCP and IP Selection in the TCP IP section Manual settings Choose this option to manually configure the Mail Server address and port The default port is 25 Defines the e mail addresses to use when the printer sends alert messages From address The address that displays as the sender of alert messages E mail will be returned to this address if the recipient is unreachable To prevent e mail bounces when the recipient i
108. nizes the following model names e PF2i e PF4i e PM4i e PX4i e PX61 The web server checks the available hardware and then displays the correct model name in the web page If the page has to show a different name of the printer the web style guide file has to contain the optional variable printer your name Optional Variables Reference Table Variable Description Comments alco Active link color ALINK attribute of BODY tag BGLI Background image link BACKGROUND attribute of BODY tag heon Help on enables a help link on the page If this parameter is in the webstyle guide file the variables heli and hena must have a value heli Help link link associated to the Help tag hena Help link name the label to be shown on the web page PF2i and PF4i Mid Range Printer User s Manual Appendix D Advanced Configuration Optional Variables Reference Table continued Variable Description Comments lico Link color LINK attribute of BODY tag suon Support link on enables a support link on If this parameter is in the page the webstyle guide file then the variables suli and suna must have a value suli Support link this is the link associated withe the support tag suna Support link name this is the label to be shown on the web page teco Text color TEXT attribute of the BODY tag vico Visited link color x www url Encoding Syntax Rules The value given to environment variables h
109. nsfer ribbon is installed Description If an error occurs in the Fingerprint immediate mode for example out of paper when the print key is pressed this event is set Printer crash In most instances when the printer crashes the screen is reset which causes the Intermec Ready to Work indicator to turn off The printer is off Printhead not found The printhead is overheated and needs to cool down You need to resend your print job The printer has been rebooted This condition is set by the Fingerprint SYSHEALTH command For more information see the Intermec Fingerprint Command Reference Manual This condition is set by the Fingerprint SYSHEALTH command For more information see the Intermec Fingerprint Command Reference Manual The printer is in Setup mode The printer did not perform a test feed before it printed out test labels Performing a test feed calibrates the sensor To perform a testfeed e Press the Print button This is not an error condition This message briefly appears after a new roll of transfer ribbon is installed PF2i and PF4i Mid Range Printer User s Manual Ready to Work Error Indicator Status Number Off Off Off Off Off Off Blinking Off Off Blinking Blinking 1088 1606 1058 95 Chapter 4 Troubleshooting and Maintaining the Printer IPL Error Messages Message Description No Printhead Printhead not found Open amp Shut Cutter error
110. nt Defs Menu SETUP PRINT SETUP INFO HARDWARE INFO RFID Li NETWORK IN PRINT DEFS D gt PRINT DEFS b gt PRINT DEFS D gt PRINT DEFS gt HEAD RESIST lt q TESTPRINT lt A PRINT SPEED lt iss TEST lt VA VA VA VA HEAD RESIST TESTPRINT PRINT SPEED LSS TES LSS TEST nnn DIAMONDS 100 LSS AUT LSS MANUAL CHESS BAR CODES 1 YA Ya BAR CODES 2 LSS ae LSS G 1 D 13 E P Toggle between lt A gain C and drive D Decrease or increase va value in brackets PRINT DEFS PF2i and PF4i Mid Range Printer User s Manual D gt PRINT DEFS D gt PRINT DEFS i j CLIP DEFAULT lt A cup Lancuace lt i its Only displayed if a paper sensor is installed i VA VA l vA i CLIP DEFAULT CMD LANGUAGE Ls p gt Lts p gt Lts ON Fingerprint LTS ADJUST lt q LTS _TEST lt q LTS VALUE OFF Direct Protocol WA VA VA IPL Tim REMOVE LABEL AND REMOVE LABEL LTS VALUE PRESS ENTER ER TO STOP 10 DSim i VA i SENSITIVITY 10 our oF 9 10 157 Appendix C Fingerprint and IPL Setup Menus IPL Setup Menus Use this section to learn about the IPL setup menus and options IPL Main Level Setup Menu
111. o e make sure that your printer is working properly e get your printer s setup hardware and network information e get RFID tag information e check print quality and determine which adjustments to make PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer To perform a testprint 1 Press w to enter the Setup menu and use the keypad to go to the TESTPRINT menu e Ifyou are running Fingerprint go to SETUP gt PRINT DEFS gt TESTPRINT e Ifyou are running IPL go to SETUP gt TEST SERVICE gt TESTPRINT gt CONFIG 2 Select a testprint to perform For more information see the next tables Fingerprint Testprint Options Testprint Description Diamonds Prints a diamond pattern Chess Prints a chess board pattern Bar Codes 1 Prints a horizontal set of bar codes Bar Codes 2 Prints a vertical set of bar codes Setup Info Contains current configuration parameters stored in the printer s memory defined pages defined formats defined graphics defined fonts and any installed printer options Hardware Info Contains printer memory information printer mileage printhead settings firmware checksum program and version number RFID Test Label Prints an RFID test label that includes the tag type name Network Info Contains WINS name MAC address IP selection IP address netmask default router name server mail server primary WINS server secondary WINS server and network
112. oading Media From an External Supply 8 You can place the media supply such as fanfold tickets or tags behind the printer The external supply can be used with tear off straight through and cut off printing Note Make sure to protect the media from dust dirt or other foreign particles that can impair the printout quality or cause unnecessary wear to the printhead Fanfold Media Path Loading Ribbon 30 The printer can perform direct thermal printing on special heat sensitive media or thermal transfer printing on special ink coated ribbon The printer can use transfer ribbon rolls wound with the ink coated side facing either outward or inward Thermal transfer printing lets you use a wide range of receiving face materials and provides a durable printout that is less vulnerable to external influences such as oil chemicals heat and sunlight than direct thermal printing Make sure to select ribbon that matches the type of receiving face material and set up the printer accordingly PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer To load ribbon 1 Open the media cover PF2i and PF4i Mid Range Printer User s Manual 31 Chapter 1 Using the Printer 3 If necessary remove any used ribbon and empty ribbon cores 4 Slide the ribbon roll onto the supply hub so the ink coated side faces down when the ribbon is routed through the print mechanism 32 PF2i and PF4i Mid
113. oduct Support make sure you have the following information ready e Printer serial number e Firmware type and version e Ethernet wireless or serial port settings You can find all of the information listed above in the printer menu system or on a test print page 92 PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Understanding Error Messages Use the following tables to troubleshoot common error messages you may see displayed on your printer s screen Keep in mind that some error messages e are specific to the type of firmware you are running e have corresponding error numbers e cause the Intermec Ready to Work indicator to blink or turn off Fingerprint Error Messages Message Application break Application load error Cutter does not respond Cutter errorl Cutter error2 Cutter error3 Cutter open Generic DP error Head lifted Ready to Work Error Indicator Status Number Off Description If you perform a user break by pressing Shit to stop an application from running or if a runtime error occurs the Intermec Ready to Work indicator turns off You can turn the indicator on by changing to Direct Protocol or running an application But if the application handles the break ON BREAK or runtime error ON ERROR GOTO the Intermec Ready to Work indicator is not affected and the application sets the status For more information see
114. ome commands you may need to use e Send the following commands to set a certificate and enable validation setup 8021x CA CERT c test pfx export setup 8021x VALIDATE ON where c test pfx is the location and name of the certificate on the printer and export is the passphrase PF2i and PF4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer e Send the following commands to set a common name for server 1 and server 2 setup 8021x SERVER_CN1 XXXXXXXXXX setup 8021x SERVER_CN2 XXXXXXXXXX where xxxxxxxxxx is at least 8 characters but less than 96 characters e Send the following commands to make sure your values match those used by the access point setup write 8021x uart1 setup write wlan uartl1 e You may need to send the following command several times for the wireless station to connect setup wlan ACTIVE 1 lt ETX gt Configuring 802 11 Wireless Security Using IPL Use the following procedures to configure 802 11 wireless security parameters on your printer using IPL To configure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID lt STX gt lt ESC gt x Su p pass admin lt ETX gt lt STX gt lt SI gt ws SSID Xxxxx lt ETX gt where xxxxx can be from 0 to 32 ASCII characters To enter non alphanumeric octets use nn where nn is two hexadecimal digits representing the value o
115. onnecting the Printer Connecting the Printer to Your PC You can easily connect the printer to your PC using one of these ports e RS 232 serial port e USB device port e IEEE 1284 communications port optional PF4i only Connecting the Printer to a PC Through the Serial Port You can use a serial connection to communicate with your PC and run PrintSet LabelShop or InterDriver You can also use the serial port to send commands directly to the printer through a terminal connection for instance with Telnet Before you can establish a serial connection make sure that the settings on the PC match those of your printer Serial Port Settings on the Printer Parameter Default Setting Baud rate 9600 Data bits IPL or Character length Fingerprint 8 Parity None Stop bits 1 RTS CTS Fingerprint only Disable ENQ ACK Fingerprint only Disable XON XOFF data to host Fingerprint only Disable XON XOFF data from host Fingerprint only Disable New line Fingerprint only CR LF Receive buffer Fingerprint only 1024 bytes Transmit buffer Fingerprint only 1024 bytes 42 PF2i and PF4i Mid Range Printer User s Manual Chapter 2 Connecting the Printer To connect the printer to a PC through the serial port 1 Connect one end of the RS 232 cable that ships with your printer to the back of the printer and connect the other end of the cable to a serial COM port on the PC 2 Ifnecessary change the PC serial port configuration to
116. or with a Bigtop PF2i or Megatop PF41 based on your printing needs Thick Media Printhead PF4i Only Your printer comes with an 8 dots mm 203 2 dots in thermal printhead But you can use the thick media printhead for media that is 170 to 220 pm 6 6 to 8 7 mils Interface Boards A number of interface boards are available for use with the printer printer The interface boards are either installed at the factory or can easily be installed by an Intermec authorized service technician The printer can accommodate these interface boards e 802 11 Radio Interface Board e Parallel Interface Board IEEE 1284 e Serial Industrial Interface Board e RFID Serial Interface Board PF2i only 144 PF2i and PF4i Mid Range Printer User s Manual Default Settings Appendix B Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the PF2i and PF4i If you restore the printer to factory default settings the printer uses these values The commands are grouped by function and reflect the organization of the IPL and Fingerprint setup menus For detailed information on most of the commands see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual You can download both documents from the Intermec web site at www intermec com Fingerprint Default Configuration Ser Com uart1 Parameters Parameter Default Value Bau
117. oration INTERMEC26A117 Home Configuration Maintenance Support pe Configuration SmartSystems oF Printer Communication Media Rfid Server IP Bint Rage Address Web Shell Alerts Master Port 62241 Enter a value between 1 28 Network Admin Number and 65535 0 0 0 0 Mail Submit SmartSystems settings Network Type Avalanche SmartSystems Wireless LAN 8021x 2 View or change the settings 3 Click Submit SmartSystems settings PF2i and PF4i Mid Range Printer User s Manual 79 Chapter 3 Configuring the Printer Configuring Wireless LAN Settings Use the Wireless LAN page to view and change 802 11 settings ky Note The Wireless LAN settings are only available if your printer has the wireless 802 11 radio interface option installed and is running Fingerprint 8 77 0 or later or IPL v2 77 0 or later To configure wireless LAN settings 1 Click Network Admin gt Wireless LAN ntermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support 6 INTERMEC26A117 B Printer Communication Media Rfid Print Engine Web Shell Alerts Network Admin General Mail SNMP TCP IP Network Type Avalanche SmartSystems Wireless LAN 802 1x Configuration 802 11 Security by Odyssey SSID INTERMEC WEP key 1 WEP key 2 WEP ke
118. ovides even pressure A poorly adjusted pressure arm may be detected by a weaker printout on either side of the media path To adjust the pressure arm 1 Open the media cover 2 Remove any ribbon 104 PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer 3 Loosen the nut that secures the pressure arm Center of media Screw Pressure arm 4 Move the pressure arm inward or outward until the arrow on the tip of the arm is centered with the media the tip If the arm is difficult to move lift the printhead and pull lor Note Move the pressure arm at the part closest to the screw not at the printhead bracket free from the magnet in the arm 5 When the pressure arm is centered tighten the nut to secure the arm 6 Adjust the edge guides Adjusting the Label Stop Sensor The label stop black mark sensor LSS is a photoelectric sensor that controls the printer s media feed by detecting gaps between labels or slots or black marks in continuous stock depending on the printer s media type setup The LSS must be aligned with the gaps slots or black marks If you are using irregularly shaped labels align the LSS with the front tips of the labels One part of the sensor is on the upper media guide and the other part of the sensor is under the lower guide You need to adjust the guides individually to the same position PF2i and PF4i Mid Range Printer User
119. pment You can be seriously injured and equipment and data can be damaged if you do not follow the safety warnings and cautions This section explains how to identify and understand warnings cautions and notes that are in this document A warning alerts you of an operating procedure practice condition or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment A caution alerts you to an operating procedure practice condition or statement that must be strictly observed to prevent equipment damage or destruction or corruption or loss of data Note Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances This icon appears at the beginning of any procedure in this manual that could cause you to touch components such as printed circuit boards that are susceptible to damage from electrostatic discharge ESD When you see this icon you must follow standard ESD guidelines to avoid damaging the equipment you are servicing PF2i and PF4i Mid Range Printer User s Manual xi Before You Begin Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Support gt Returns and Repairs gt Warranty Disclaimer of warranties The sample code included in this document is presented for
120. r s Manual Chapter 3 Configuring the Printer To upgrade using a serial or USB connection e Use Fingerprint or IPL commands to send the upgrade file to your printer For help see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual To upgrade using an Ethernet or 802 11 network connection 1 Start your web browser application 2 Inthe address field enter the IP address of your printer 3 Press Enter Your printer s home page appears 4 From the menu at the top of the page click Maintenance The firmware upgrade screen appears a Click Browse and browse to the location of the firmware upgrade file 6 Double click the file and then click Upgrade Downloading Fonts and Graphics The printer supports 15 scalable Unicode TrueType and TrueDoc fonts as standard The Unicode standard allows the use of special characters for various languages including non Latin fonts such as Arabic Cyrillic Chinese including enhanced Simplified Chinese GB18030 Japanese Korean and Hebrew You can download additional fonts to the printer s Flash memory using PrintSet You can download PrintSet from the downloads page for the printer on the Intermec web site at www intermec com e Fingerprint or IPL commands For help see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual e aCompactFlash card or external 2GB USB mass storage device PF2i and PF4i
121. r 4 Troubleshooting and Maintaining the Printer 8 Connect the two cables to the replacement printhead 9 Install the printhead Make sure that the printhead cables run freely 10 Turn the printhead lift lever counterclockwise so the magnet engages the printhead bracket 11 Load a new supply of media and ribbon For help see Loading Media on page 8 and Loading Ribbon on page 30 PF2i and PF4i Mid Range Printer User s Manual 121 Chapter 4 Troubleshooting and Maintaining the Printer 122 PF2i and PF4i Mid Range Printer User s Manual A Specifications This appendix contains specifications for the printer and media It also contains information about accessories for the printer Appendix A Specifications Specifications 124 Physical Specifications PF2i Dimensions 19 4 x 39 7 x 17 8 cm 7 64 x 15 63 x 7 00 in With long side door PF2i Weight 5 5 kg 12 1b PF4i Dimensions With long side door 24 4 x 39 7 x 17 8 cm 9 61 x 15 63 x 7 00 in With paper cutter 25 3 x 44 7 x 17 8 cm 9 96 x 17 60 x 7 00 in With 8 in Megatop 24 4 x 47 1 x 22 5 cm 9 61 x 18 54 x 8 86 in PF4i Weight 7 to 8 kg 15 5 to 17 7 1b Power Specifications Printer Voltage 100 240 V 2 1A 50 60Hz Temperature and Humidity Specifications Operating Temperature 5 C to 40 C 41 F to 104 F Storage Temperature 20 C to 70 C 4 F to 158 F Relative Humidity 20 to 80 non condensing Communication
122. re may be other U S and foreign patents pending xiv PF2i and PF4i Mid Range Printer User s Manual 1 Using the Printer Use this chapter to familiarize yourself with the PF2i and PF4i printers This chapter contains these sections Learning About the Printer Loading Media Loading Ribbon Printing a Test Label Creating and Printing Labels Printing on RFID Media PF2i Only Chapter 1 Using the Printer Learning About the Printer The PF2i and PF4i Mid Range Printers are rugged sturdy direct thermal printers These compact printers provide all the features and benefits of larger bar code printers without giving up valuable space The PF2i and PF4i include integrated USB RS 232 and Ethernet interfaces and can easily adapt to changes in host environments or applications The PF2i and PF4i support a maximum print width of 2 or 4 inches respectively Throughout this manual both models of the printer are referred to as printer unless otherwise noted What s New This version of the PF2i and PF4i Mid Range Printer User s Guide includes information to support these additional features e The ability to choose between these printer command languages has been added IPL Fingerprint Direct Protocol DSim and ZSim e Ethernet communications is standard e USB host support for a mass storage device for booting the printer and downloading fonts e The keypad has been updated IPv6 functionality
123. re that Ethernet is selected as your Network Type On the keypad press G s to enter the Setup menu b Goto SETUP gt NETWORK gt NETWORK TYPE gt ETHERNET c Press Gs again to exit the Setup menu 2 Connect the cable from your Ethernet network to the Ethernet port on your printer s back plate 3 Turn your printer off and then on 4 Enter Information mode by pressing the C4 button The printer displays interface information in five second intervals Note the IP address displayed under I O net1 5 On your PC start your web browser 6 Enter the IP address of your printer in the address field and press Enter Your printer home page appears ntermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support EasyCoder PF2i Name WINS INTERMEC26A117 Firmware Version MCS 1946 19 Aug 09 09 55 55 Active Command Set Fingerprint 8 77 0 MAC Address 00 10 c0 26 a1 17 IP Address 10 200 27 73 Network Type Ethernet IPv6 Addresses FE80 210 COFF FE26 A117 64 Image buffer label png Rtw Setup mode entered RFID Module IM4 RFID Reader Ver 7 16 915 MHz 7 When you are prompted to enter a login and password The default values are login admin password pass For help using the printer web page to configure your printer see Configuring Your Printer From the Printer Home Page on page 62 PF2i and PF4i Mid Range Printer User s Manual 45 Chapter 2
124. reference only The code does not necessarily represent complete tested programs The code is provided as is with all faults All warranties are expressly disclaimed including the implied warranties of merchantability and fitness for a particular purpose Web Support Visit the Intermec web site at www intermec com to download our current manuals in PDF Visit the Intermec technical knowledge base Knowledge Central at www intermec com and click Support gt Knowledge Central to review technical information or to request technical support for your Intermec product Telephone Support In the U S A and Canada call 1 800 755 5505 Outside the U S A and Canada contact your local Intermec representative To search for your local representative from the Intermec web site click About Us gt Contact Us Service Location Support For the most current listing of service locations go to www intermec com and click Support gt Returns and Repairs gt Repair Locations For technical support in South Korea use the after service locations listed below xii PF2i and PF4i Mid Range Printer User s Manual Before You Begin AWOO Systems 102 1304 SK Ventium 522 Dangjung dong Gunpo si Gyeonggi do Korea South 435 776 Contact Mr Sinbum Kang Telephone 82 31 436 1191 E mail mjyun awoo co kr IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu Daegu City Korea E mail jm
125. requires the sum of the label length d and the label gap e to be larger than 7 mm 0 28 in that batch printing is used and that no pull back of the media is performed Intermec does not guarantee that such short labels will work but it is up to users to test this in their unique application Label Gap e Measurement Value Maximum 21 3 mm 0 83 in Recommended 3 0 mm 0 12 in Minimum 1 2 mm 0 05 in The Label Stop Sensor LSS must be able to detect the extreme front edges of the labels PF2i and PF4i Mid Range Printer User s Manual 135 Appendix A Specifications Self Adhesive Labels Media Type Set media type to one of these values e Fingerprint LABEL w GAPS e IPL GAP 136 PF2i and PF4i Mid Range Printer User s Manual Appendix A Specifications Tickets With Gaps Gap Stock PF2i Media Width Including Liner a Measurement Value Maximum 60 mm 2 36 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in PF4i Media Width Including Liner a Measurement Value Maximum 114 3 mm 4 50 in Minimum standard guides 25 0 mm 1 00 in Minimum quick load guides 40 mm 1 57 in Minimum wide quick load guides 80 0 mm 3 15 in Copy Length b Measurement Value Maximum length between slots Dependent on SDRAM size Minimum length between slots 8 0 mm 0 32 in Note Under ideal circumstances a minimum ticket length of 4 mm D
126. ring Alerts Use the Alerts page to view and change the printer alert settings To configure alerts 1 Click Printer gt Alerts Satermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support 26A117 i INIERMEC26A17 Configuration Alerts 2S Printer Communication Media P Delay o Rfid Alert Setting arer Delay unit Message Print Engine Cutter Error enabled Z 1 occurrences Error Cutter Error oes Head Lifted enabled 1 occurrences j Enor Head Lifted Alerts Gag a Network Admin enabled 1 occurrences 2 Error Out of Ribbon Ribbon Out of Paper enabled x 1 occurrences gt Error Out of Paper Ribbon Low enabled 10 occurrences Waming Ribbon Low Pause Mode disabled 1 occurrences Pause Mode 2 Change the alert settings e From the Setting list choose Enabled or Disabled e Inthe text field specify a Delay repeat e Inthe Delay Unit list select seconds or occurrences e Inthe Message text field enter a message PF2i and PF4i Mid Range Printer User s Manual 67 Chapter 3 Configuring the Printer 3 Select the Notification method 4 Click Submit Settings Use the following table to understand the Alert Settings Understanding the Alert Settings Setting Description Label Not Taken Sent when the printed label is not taken from the Fingerprint only printer This settin
127. ropriate media type For help see Loading Media on page 8 LSS toolow This error can occur when you run a test feed Blinking 1008 without any media installed or if you have incorrect media settings Load the printer with media and select the appropriate media type For help see Loading Media on page 8 Maintenance The printer is upgrading its firmware Wait forthe Off printer to complete this task Next label not Next label not found Blinking 1031 found No RFID The optional RFID interface is not installed inthe Blinking 1320 support printer installed No tag found No RFID tag has been found Blinking 1321 Out of paper The printer is out of paper Load a new roll of media Blinking 1005 For help see Loading Media on page 8 Out of The printer is out of transfer ribbon Load a new roll Blinking 1027 transfer of ribbon For helps see Loading Ribbon on ribbon page 30 Pause Mode The print job is paused Blinking Entered Power supply The power supply is overheated and needs to cool Off 1718 Over down temperature 94 PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Fingerprint Error Messages continued Message Press any key to continue Printer crash Printer turned off Printhead not found Printhead too hot Rebooted RtW blink by application RtW off by application Setup Mode Entered Testfeed not done Tra
128. roubleshooting 101 102 web page 64 PF2i and PF4i Mid Range Printer User s Manual RFID inactive error message 101 ribbon breaks troubleshooting 99 loading thermal transfer 30 not winding troubleshooting 99 roll diameter max and min 125 width max and min 125 wrinkles troubleshooting 100 ribbon break shaft adjusting 110 ribbon out error message 97 RS 232 serial interface 126 RtW blink by application error message 95 RtW off by application error message 95 S scanner connecting to printer 58 screen choosing network type 87 initial startup 4 understanding 7 using to configure the printer 60 security configuring wireless 80 selecting a command language 4 self adhesive labels media specifications 134 self adhesive strip media specifications 132 self strip printing loading media 16 sensor calibrating 96 Ser Com UART1 menu Fingerprint 154 serial communications configuring from web page 63 serial interface default settings 126 illustration and pin descriptions 126 serial port default communication settings 42 using to connect printer to PC 42 Setup button described 6 Setup menu changing command language 5 Fingerprint illustration 61 IPL illustration 61 PF2i and PF4i Mid Range Printer User s Manual Index setup menus Fingerprint 154 IPL 158 Setup mode entering 60 navigating 60 Shift button described 6 slow printing troubleshooting 101 SmartSystems configuring with web page 79 Foundat
129. s unreachable leave this field empty To address The recipient of alert messages To enter several addresses separate them with a comma or a semicolon PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Configuring SNMP Settings Use the SNMP page to view and change SNMP settings To configure SNMP settings 1 Click Network Admin gt SNMP ntermec Technologies Corporation INTERMEC26A117 Home Configuration Maintenance Support epi Configuration SNMP Printer Communication Media Rfid SNMPv1 SNMPv2c Print Engine security Web Shell Read Community public Alerts Read Write Sa Network Admin Community P General Mail SNMP 3 security SNMP Username initial ICP Authentication k ih ke Network Type oniicalion sey jauh key o ements Encryption key priv_key SmartSystems Wireless LAN SNMP general 802 1x System Name Anthentification 2 Change the SNMP settings 3 Click Add to add trap settings You can define up to four authentication failure traps After you add a trap it appears in the Trap Address Settings list You can edit or delete each trap in the list by clicking Edit or Delete 4 Click Submit SNMP settings PF2i and PF4i Mid Range Printer User s Manual 73 Chapter 3 Configuring the Printer Use the following table to understa
130. s and Connectivity e Serial port RS 232 e USB device e USB full speed host e Ethernet 100 Mbps e 802 11b g optional e IPv6 Memory e 32MB RAM e 16MB Flash e CompactFlash CF card optional e USB memory device optional PF2i and PF4i Mid Range Printer User s Manual Print Speed and Resolution Specification Print Mode Print Speed variable Printhead Resolution Print Width max PF2i PF4i Print Length max Media Width min max PF2i with standard edge guide PF2i with quick load guides PF4i with standard edge guide PF4i with quick load guides Media Roll Diameter max Medial Roll Core Diameter Ribbon Width min max PF2i PF4i Ribbon Roll Diameter outer max Ribbon Roll Core Diameter inner Print Directions PF2i and PF4i Mid Range Printer User s Manual Appendix A Specifications Description Direct Thermal Thermal Transfer option for PF2i 100 to 200 mm sec 4 to 8 in sec 8 dots mm at 203 dpi 56 mm 2 2 in 104 mm 4 095 in 409 5 cm 161 25 in Note The maximum print length is also restricted by the amount of free SDRAM memory 25 to 60 mm 1 to 2 36 in 40 to 60 mm 1 57 to 2 36 in 25 to 114 3 mm 1 to 4 5 in 40 80 to 114 3 mm 1 57 3 15 to 4 5 in 213 mm 8 38 in 38 to 40 mm 1 5 in or 76 mm 3 in 25 to 60 mm 1 to 2 36 in 55 to 110 mm 2 17 to 4 33 in 64 mm 2 56 in 240 to 300 m 787 to 985 ft of ribbon depending on ribbon thickness
131. se data can be written to SDRAM faster than to the flash memory Customizing the Printer Home Page The easiest way to modify the appearance of the printer web page is to create an HTML file called INDEX HTM on the device c with custom designed logo and colors From this file you can easily link to the printer configuration pages The web server generates these web pages with dynamic information on the fly This process makes the real time generated pages of the printer appear in the Intermec style The colors and logo of the customer are ignored 164 PF2i and PF4i Mid Range Printer User s Manual Appendix D Advanced Configuration Web Style Guide Files The printer network cards customizes the default web pages by changing the configuration of the engine that generates the pages While generating the pages the web server accesses configuration parameters like the background color the name of logos to display on the page and generates the HTML code Default configuration of these parameters makes the printer s web page appear in the Intermec style with corporate colors and logos When changing the parameters the web pages are permanently customized Customization of these parameters has to be done in specific files called Web Style Guide Files assigning user defined values to several support environment variables Web style guide files contain parameters to set web page content and layout These files can b
132. ssure on page 109 e The printhead voltage may be incorrect or the energy control may be faulty For help contact your Intermec service representative There are dark lines along the media There may be foreign particles on the printhead Clean the path printhead For help see Cleaning the Printhead on page 116 There are white vertical lines on the Try these possible solutions in order printout e There may be foreign particles on the printhead Clean the printhead For help see Cleaning the Printhead on page 116 e There may be missing dots on the printhead Replace the printhead For help see Replacing the Printhead on page 118 98 PF2i and PF4i Mid Range Printer User s Manual Chapter 4 Troubleshooting and Maintaining the Printer Print Quality Problems and Possible Solutions continued Problem Possible Solution Part of a dotted line is missing Try these possible solutions in order e The printhead may be failing Replace the printhead For help see Replacing the Printhead on page 118 e The strobe signal may be failing For help contact your Intermec service representative The inner edge of the printout is Try these possible solutions in order missing e The media may not be properly installed or aligned Reload the media For help see Loading Media on page 8 e The small core and supply post may be in the upper position Move the post to the lower position e The
133. statistics IPL Testprint Options Testprint Description Config SW Contains current configuration parameters stored in the printer s memory defined pages defined formats defined graphics defined fonts and any installed printer options PF2i and PF4i Mid Range Printer User s Manual 37 Chapter 1 Using the Printer 38 IPL Testprint Options continued Testprint HW Network RFID Test Label Test Labels Pitch Print Quality Format All gt Print Formats Page All gt Print Pages UDC All gt Print UDC Font Description Contains printer memory information printer mileage printhead settings firmware checksum program and version number Contains WINS name MAC address IP selection IP address netmask default router name server mail server primary WINS server secondary WINS server and network statistics Prints an RFID test label that includes the tag type name Contains an even pattern of small dots that reveals failing printhead dots and variations of printout darkness due to uneven printhead pressure or bad energy regulation to the printhead Contains bar codes with different characteristics and useful information about the printer model program version print speed and media sensitivity setup Contains a single format that you can use to evaluate the print quality of a particular format This option prints labels for all the formats stored in the printer s memory
134. sword 45 problems connecting to troubleshooting 100 identifying parts 3 initial startup screen 4 maintaining 113 memory 124 modifying web page 161 resetting 102 ribbon break shaft adjusting 110 slow troubleshooting 101 sounds described 8 specifications 124 standard interfaces 126 troubleshooting 92 printer crash error message 95 printer home page illustration 45 using to configure printer 62 printer name viewing 69 printhead cleaning 116 pressure adjusting 109 replacing 118 special accessory 144 up error message 96 printhead hot error message 96 printhead not found error message 95 96 printhead too hot error message 95 printing a test label 36 labels how to 39 on RFID media 39 printout blank troubleshooting 99 compressed troubleshooting 99 dark troubleshooting 98 incomplete troubleshooting 99 lines troubleshooting 98 partly missing troubleshooting 99 spots troubleshooting 98 weak troubleshooting 97 PrintSet downloading 88 using to configure the printer 84 using to download fonts and graphics 89 using to set up wireless communications 48 using to upgrade firmware 88 Product Support contacting 92 PSU over temperature error message 96 R real time clock accessory 144 replacing printhead 118 required environment variables web style guide 165 resetting the printer 102 RFID error codes troubleshooting 102 media printing on 39 menu Fingerprint 155 IPL 159 settings configuring 64 t
135. tanding 5 core and roll media specifications 130 cover options 144 creating labels 39 cut off printing loading media 24 cutter error message 93 96 default configuration Fingerprint 146 IPL 149 serial port settings 42 settings 146 151 PF2i and PF4i Mid Range Printer User s Manual default configuration continued viewing and changing with web page 66 device tree structure 162 DHCP default setting 44 directories printer 162 door options 144 downloading firmware 88 fonts and graphics 89 PrintSet 88 DSim command language changing 5 described 4 EAP Type choosing 802 1x with web page 82 error messages understanding 93 numbers 93 97 error in filename error message 101 Ethernet choosing as network type 86 choosing network type 77 connection troubleshooting 100 interface description 128 LEDs understanding 129 setting up communications 44 exterior cleaning 114 external supply loading media 30 F factory default resetting the printer 102 settings 146 151 Feed button described 6 Feedadj menu Fingerprint 155 file system Fingerprint printer 162 Fingerprint COM menu 155 command language changing 5 described 4 configuring wireless security 50 default configuration 146 Feedadj menu 155 Media menu 156 Net Com NET1 menu 154 Network menu 155 Print Defs menu 157 PF2i and PF4i Mid Range Printer User s Manual Index RFID menu 155 Ser Com UART1 menu 154 Setup menu illustration 61 sounds
136. ter you press CL use these buttons to scroll through error and information messages Understanding the LEDs The printer has three LEDs Power Status and the Intermec Ready to Work indicator Understanding the LEDs LED Icon State Description Power O Solid green Power is on Status Status Solid green The printer is ready Flashing green The printer is communicating Solid red There is a printer error For more information see Troubleshooting the Printer on page 92 6 PF2i and PF4i Mid Range Printer User s Manual Chapter 1 Using the Printer Understanding the LEDs continued LED Icon State Description Intermec a Off The Intermec Ready to Work Indicator Ready to om is off when the printer Work e isin Setup mode you pressed m on Indicator the keypad e isin Information mode after you press the Gi button e firmware is being upgraded Solid blue The printer is powered on and operating Blinking blue A blinking light indicates one of these conditions e The printer is initializing e The printer is waiting for external resources e There is a printer error that requires you to perform an action For more information see Troubleshooting the Printer on page 92 Understanding the Screen The screen provides background illumination and displays two lines of text each with 16 characters The screen displays error messages as well as useful information when you start setup and upgrade
137. the Intermec Fingerprint Command Reference Manual Ifan application is started but does not run the Intermec Ready to Work indicator blinks For example if there is a syntax error in the loaded program file Blinking Open and shut the cutter Blinking 1059 1701 1702 1703 1704 Open and shut the cutter Blinking Open and shut the cutter Blinking Open and shut the cutter Blinking Shut the cutter In Direct Protocol you can enable error handling for specific errors using the ERROR statement When errors added to the built in error handling occur this event is set The text included in the SNMP trap is the standard text corresponding to the error Blinking The printhead is lifted Lower the printhead Blinking 1022 PF2i and PF4i Mid Range Printer User s Manual 93 Chapter 4 Troubleshooting and Maintaining the Printer Fingerprint Error Messages continued Ready to Work Error Message Description Indicator Status Number Initializing The printer is initializing Off IP The printer is trying to acquire an IP address from Blinking configuration the network Wait for the printer to complete the error task before taking any action IP link error No network connection Blinking Label not Label not taken Blinking taken LSS too high This error can occur when you run a test feed Blinking 1007 without any media installed or if you have incorrect media settings Load the printer with media and select the app
138. to configuration This is the default configuration method e AUTO DHCP The IP address is obtained using stateless auto configuration but DNS options are obtained using DHCP e DHCP The IP address and DNS options are obtained using DHCP e MANUAL The IP address is set to a static address that you enter in the Static Address field Current addresses A list of all the currently configured IP addresses for the Ethernet interface The address starting with FE80 is the link local address and is available regardless of the configuration method you choose Static address This address applies if you selected manual as the configuration method The IP address is specified as an address and a prefix separated by a slash You can use to represent a large number of consecutive zeros You should typically set the prefix to 64 Example 2001 DB8 0 F101 2 64 DNS Server The IP address of the name server DNSv6 Server The IP address of the name server for IPv6 WINS Server Primary and Secondary The IP addresses of the primary and secondary WINS servers If you chose DHCP or BOOTP for the configuration method you may see the currently assigned WINS IP addresses depending on the configuration of your DHCP server NET1 TCP Port Number The port number for raw TCP The default is 9100 NET1 Queuing Determines whether queuing for the TCP port is turned on off or enabled for multiple network connections Multi PF
139. x settings This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young oft 2 View or update your settings 3 Click Submit 802 1x settings Use the following table to understand the 802 1x settings Understanding the 802 1x Settings Setting EAP Type Description Choose the Extensible Authentication Protocol EAP type e TTLS LEAP e PEAP e EAP FAST e Off disables 802 1x security default PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Understanding the 802 1x Settings continued Setting Inner Authentication TTLS EAP FAST and PEAP only Outer Name TTLS only PAC Key A ID Info Automatic Provision PAC Root Certificate Server Common Name 1 Server Common Name 2 TTLS and PEAP only Server Certificate Validation TTLS and PEAP only Description Choose the inner authentication method e PAP TTLS only e MSCHAPv2 EAP MSCHAPv2 e EAP MD5 e EAP GTC Specify the EAP identity passed in the clear The default is anonymous The Protected Access Credential PAC setting is used to specify the PAC file used by EAP FAST authentication This setting is automatically filled up by the printer if ACQUIRE_PAC is enabled and current installed PAC file fails authenticating the printer to the network You ca
140. y 3 WEP key 4 Active WEP key 0 disable WEP Authentication Auto WiFi Protected Access WPA OF El WPA Pre shared empty for Key IEEE 802 1x authentication Level 1 standard Z Do not change from 1 unless printer roams very much m Roaming setting 2 View or update your settings 3 Click Submit 802 11 settings Use the following table to understand the Wireless LAN settings Understanding the Wireless LAN Settings Setting SSID Mode WEP WEP Keys Active WEP key 80 Description The network name of the printer Set the operating mode of the device to Ad Hoc or Infrastructure Set Wired Equivalent Privacy WEP to on or off You can enter values for up to 4 WEP keys Chooses the active WEP key PF2i and PF4i Mid Range Printer User s Manual Chapter 3 Configuring the Printer Understanding the Wireless LAN Settings continued Setting Authentication WPA WPA Pre shared key WPA2 Roaming setting Current channel AP MAC Address Signal strength Speed Region Description Sets the type of authentication to use for your WEP keys You can choose between Auto Open System and Shared Sets the Wi Fi Protected Access WPA to either on or off Sets the WPA Pre shared key Sets the Wi Fi Protected Access version 2 to either on or off Sets the roaming reluctancy to 1 2 or 3 Setting the roaming reluctancy to 0 turns off the roamin
141. you idif co kr or korlim gw idif co kr Who Should Read This Manual This manual is for the person who is responsible for installing configuring and maintaining the PF2i and PF4i This manual provides you with information about the features of the PF2i and PF4i and how to install configure operate maintain and troubleshoot it Before you work with the PF2i and PF4i you should be familiar with your network and general networking terms such as IP address Related Documents This table contains a list of related Intermec documents and their part numbers Document Title Part Number Intermec Fingerprint Developer s Guide P N 934 019 xxx Intermec Fingerprint Command Reference Manual P N 937 005 xxx Intermec Printer Language IPL Developer s Guide P N 934 013 xxx Intermec Printer Language IPL Command Reference P N 937 007 xxx Manual DSim Programmer s Guide P N 937 008 xxx ZSim Programmer s Guide P N 937 009 xxx PF2i and PF4i Mid Range Printer User s Manual xiii Before You Begin The Intermec web site at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click Support gt Manuals 3 Use the Product Category field the Product Family field and the Product field to help you locate the product whose documentation you want to download Patent Information Product is covered by one or more patents The
142. your printer The Intermec Fingerprint programming language and Intermec Direct Protocol allow custom made messages to be composed and displayed according to the requirements of the application PF2i and PF4i Mid Range Printer User s Manual 7 Chapter 1 Using the Printer Understanding the Printer Sounds The printer plays sounds in response to certain actions The sounds that are played depend on which version of firmware you are running If you are running IPL the printer beeps when you press a button the printer beeps continuously if the printer is out of media or ribbon you can use an IPL command to create an audio alarm For help see the Intermec Printer Language IPL Developer s Guide If you are running Fingerprint the printer beeps when you press a button You can also use a Fingerprint command to turn off this beep the printer beeps when an error occurs you can use Fingerprint commands to specify the frequency and duration of beeps for different conditions or even make the printer play simple melodies For help see the Intermec Fingerprint Developer s Guide Loading Media The printer can print on labels tickets tags and continuous stock in various forms The method you use to load media depends on how you want the printer to operate The printer can print in these modes Tear off straight through Tear off with Quick Load straight through Cut off PF4i only Peel off self strip

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