Plantronics D261N / DA45 USB
Contents
1. gt PLANTRONICS SOUND INNOVATION gt e e gt USER GUIDE_ PLANTRONICS DA45 D261N STEREO DA45 BUNDLE D261N USB STEREO WELCOME Welcome to the Plantronics family of headset products Plantronics provides a wide range of products from mission critical and business critical applications to personal communications and entertainment For additional information visit our web site at www plantronics com where you can visit our 24 7 support browse through our knowledge base chat live or ask a question We also feature a variety of installation tutorials to make set up quick and easy TABLE OF CONTENTS Register your Product Online 2 Technical Assistance 2 Package Contents 3 Features 4 Powering USB Adapter 4 Installing PerSonoCall Software 5 Wearing the Headset 6 Using the Headset 8 Troubleshooting 9 Warranty 10 REGISTER YOUR PRODUCT ONLINE Visit www plantronics com productregistration to register your product online so we can provide you with the best possible service and technical support TECHNICAL ASSISTANCE Visit our Web site at www plantronics com support for technical support including frequently asked questions compatibility and accessibility information The Plantronics Technical Assistance Center TAC is also ready to assist you Dial 800 544 4660 ext 5538 PACKAGE CONTENTS DA45 Pee eecceecrr ee sccececeecceseeees cee esee eee e esses eee eeeeeseeeernaeEesseeeseseseseee DA45 and inline c2. presses TROUBLESHOOTING Solution e Check compatibility list on www plantronics com personocall to ensure your softphone is compatible for remote answer and disconnect e When a PC goes into standby or hibernation the USB adapter is no longer powered on Be sure your PC is in an active state e Be sure PerSonoCall software is installed and running e The USB adapter is not set as the default audio device Use the Audio settings in Windows under Sounds and Audio Devices to select DA45 Adapter as the audio device Listening volume is too low Press the volume up button on the headset e Headset is muted Press the mute button on headset to unmute the microphone e Headset microphone boom aligned incorrectly Align the headset boom with your mouth e The USB adapter is not set as the default voice device Use the Voice settings in Windows under Sounds and Voice Devices to select DA45 Adapter as the voice device e Lower the listen volume on your softphone until the distortion disappears e Adjust volume on headset e The USB adapter will set itself as the default audio device in Windows Use the Audio settings in Windows under Sounds and Audio Devices to change the device used for audio e When a PC goes into standby or hibernation the USB adapter no longer is powered on Be sure your PC is in an active state WARRANTY LIMITED WARRANTY e This warranty covers defects in materials and workmans
3. d Espana Tel 902 41 51 91 Latin America Tel 001 800 544 4660 1 831 458 7500 Finland Tel 0800117095 France Plantronics Sarl Noisy le Grand CMP 0825082599 0 150 TTC 7 MN Hong Kong ESER EM SIRO Italy Plantronics Acoustics Italia Srl Milano Italia Numero Verde 800 950934 Japan RmBROBAPSWRELES 77710227 ADIREIEICAMUENETEL Korea RI SHS x SOLE eH How UEL Sweden Sverige 02002 14681 Taiwan BSS FRACS he HA Netherlands Plantronics B V Hoofddorp Nederland Tel 0 0800 Plantronics 0800 7526876 NL 00800 75268766 BE LUX Norway Norge Tel 80011336 Portugal Tel 0800 84 45 17 Turkey Daha fazla bilgi icin www plantronics com United States Plantronics Inc 345 Encinal Street Santa Cruz CA 95060 USA Tel 800 544 4660 EU amp US 0000000021000 0002 2000000000 000000220 0000000000 0sss00000s000n000000ss0000000es0000e PLANTRONICS SOUND INNOVATION www plantronics com 2008 Plantronics Inc All rights reserved Plantronics the logo design DA45 D261N and PerSonoCall are trademarks or registered trademarks of Plantronics Inc Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and or other countries AU other trademarks are the property of their respective owners Patents U S 5 210 791 5 259 780 D494 154 and D505 413 and Patents Pending 76621 01 03 08
4. d and shape the boom with both hands as shown Avoid bending or twisting the boom near the microphone or earpiece 4 4 1 4 Connect Headset Quick Disconnect Connector not available on D261N USB This feature allows you to place a call on hold and move away from the phone without removing the headset When you separate the Quick Disconnect you place an ongoing conversation on hold 4 Before using your headset join the Quick Disconnect to the mating connector of the modular adapter cable To put your call on hold grasp Quick Disconnect as shown and pull straight apart To resume your conversation reconnect the halves USING YOUR HEADSET Smart Button x A r PerSonoCall allows you to choose an application to launch automatically using the Smart Answering Ending Making Calls Button feature with PerSonocCall on Softphone Go to options in PerSonoCall check the Smart Button box on the Basic Option tab and browse to choose the application you want to launch Pressing the Mute Button for 2 To make a call simply dial the number via your softphone application seconds will automatically launch that application To answer or end a call press the answer end button NOTE Mute is not activated if the button is held for more than 2 seconds For Softphones Not Compatible with PerSonoCall Check the PerSonoCall compatibility list at www plantronics com personocall for the most current information on softphone compatib
5. hip of products manufactured sold or certified by Plantronics which were purchased and used in the United States e The warranty lasts for two years from the date of purchase of the products e This warranty extends to you only if you are the end user with the original purchase receipt e We will at our option repair or replace the products that do not conform to the warranty We may use functionally equivalent reconditioned refurbished remanufactured pre owned or new products or parts e To obtain service in the U S contact Plantronics at 866 363 BLUE 2583 e THIS IS PLANTRONICS COMPLETE WARRANTY FOR THE PRODUCTS e This warranty gives you specific legal rights and you may also have other rights that vary from state to state Please contact your dealer or our service center for the full details of our limited warranty including items not covered by this limited warranty The Class B digital apparatus complied with Canadian ICES 002 Brazil Tel 001 800 544 4660 1 831 458 7800 Canada Tel 800 540 8363 514 956 8363 United Kingdom Plantronics Ltd Wootton Bassett UK Tel 0800 410014 44 0 1793 842200 Plantronics Ireland Citywest Business Campus Dublin 24 Office 353 0 1 4693725 Service ROI 1800 551 896 Germany Plantronics GmbH Hirth Deutschland Kundenservice Deutschland 0800 9323 400 Osterreich 0800 242 500 Schweiz 0800 932 340 Danmark Tel 8088 4610 Spain Plantronics Iberia S L Madri
6. ility If your softphone is not currently supported by PerSonoCall remote detection and answer end via the headset does not function Pressing the call control button on the headset will not function you must answer the call from the softphone Putting a call on hold If your softphone supports this feature holding down the answer end button for 2 seconds will place the call on hold Refer to your phone s user guide for additional features available while on hold Pressing the answer end button again will take the call off hold Adjusting Volume To increase listening volume press the upper end of the volume button To decrease listening volume press the lower end To adjust the listen or speak volume of the softphone please refer to the softphone user documentation To adjust the listen or speak volume of the audio device on the computer use the Sound and Audio Device section on the control panel Mutinga Call During a call briefly press the mute button to mute the microphone When muted the Mute LED will be lit To unmute press the button again Problem My headset does not work with the DA45 I am using on my PC I cannot answer or disconnect from the headset call button I cannot hear caller Callers cannot hear me Sound in headset is distorted I can hear echo in headset The other headset was using to listen to music does not work any more My headset stops responding to button
7. ontrol PerSonoCall software CD PACKAGE CONTENTS D26IN STEREO DA4SS BUNDLE D261N USB STEREO PerSonoCall D261N USB Stereo and inline control software CD FEATURES RESSE Mute Mute LED Seenssss Volume Up Down gt gt Answer End A WARNING Do not use headphones headsets at high volumes for an extended period of time Doing so can cause hearing loss Always listen at moderate levels See www plantronics com healthandsafety for more information on headsets and hearing POWERING Powering USB Adapter The USB adapter is automatically powered on upon inserting into the USB port of the computer INSTALLING PERSONOCALL SOFTWARE Plantronics PerSonoCall software provides the link between your headset and the softphone application on your computer PerSonoCall software provides the ability to remotely detect and answer end a call from your softphone application via the headset call control button 1 With the CD inserted go to the PerSonoCall main screen and click on Install the PerSonoCall Software 2 Your softphone may require you to choose which audio device you wish to use Please refer to softphone documentation for details NOTE When the USB adapter is installed it becomes the default audio device in your computer You can set preferences manually in the Windows operating system through the Sounds and Audio Devices option in the Control Panel NOTE Once installed we recommend
8. that you set PerSonoCall to launch whenever the Windows operating system starts System Tray Icons After installing the software one of the two system tray icons will appear in the tray bar at the bottom of your screen showing status of headset communication with PerSonoCall No headset detected D Headset detected Configuration and status Right click on the headset system tray icon and choose Options This will bring up the PerSonoCall Basic Options and Current Status Screens Refer to online application help for explanation details on the PerSonoCall software WEARING THE HEADSET 1 Identify the Components Adjustable Headband Receiver Click Stop Turret Clothing Clip Headset Cord Ear Cushion D Boom Quick Disconnect Connector Noise Canceling Microphone 2 Adjust the Headband To adjust the headband lengthen or shorten the band until it fits comfortably The clickstop feature keeps the headband securely adjusted Position the headset receivers so that the foamcushions sit comfortably over the center of your ears 2 1 Adjust to fit 3 Adjust the Mouthpiece 3 1 Hold the receiver securely against your ear with one hand With your other hand adjust the clickstop turret and the microphone so that the tip sits two finger widths from the corner of your mouth To prevent breath noise avoid putting the microphone in front of your mouth 3 2 Carefully ben
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