APC SURT20KRMXLI Kit
Contents
1. Input wiring option 1 Factory Default Input wiring option 2 Single phase input single phase output Single phase input single phase output single feed dual feed LI MM u m n i LIL Al l u Li l T GNIlNEII L3 L2 L1 B1 B2 B3 j NNE L3 L2 L1 B1 B2 B3 Nf ji li j jiji dH J jii j j j DONG O Jl Of O Ji oJ D oJ O JI Ji Ji O Jl d S DRP DAN 3 lease o GO slo BB G9 e Hall Ae ojlo D LI SJ3 LI H H m d dq o yd o o 12 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Input wiring option 3 Three phase input single phase output single feed2. LL MO TEL DI DD DD II NINE L3 12 Ibi B1 B2 B3 olola jo SJH oH otoa JE lee O oj d o N a Input wiring option 5 Three phase input three phase output single feed L1 B1 B2 J J OT O R O SJ os O O B3 e O SJ Input wiring option 4 Three phase input single phase output dual feed FH j th ID I T TU EE ll ll NO O Ji O J O Of OJI o h o y o le QA Sls Ae o jlo O o Input wiring option 6 Three phase input three phase output dual feed i NIN EW L3 L2 L1 B1 B2 B3 S lo O o Ji o O O O O Sm o O JI O JI O O JIJI O O e S 2 Jo s Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount
3. o o Ge o o o o o o o oo o 9 o o o 8 Ba y e o o o e o o o KAIN O No 9 to Y os Cab Jr E 1 INR Mun gd CAC XLBP Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Operation The UPS has three operation mode options Normal operation During normal operation the UPS double converts utility power to conditioned power for the connected load Battery operation During battery operation the UPS provides power to the connected load from batteries for a finite period of time The UPS transfers to battery operation if the supply of utility power fails or is outside predefined limits Bypass operation Bypass mode is reached either as a user selection or automatically Bypass mode can be selected through the Control menu screen on the PowerView display The UPS will automatically switch into bypass mode if Both normal and battery operation modes are unavailable Anoutput overload condition occurs The UPS has an internal fault During bypass operation the utility power is connected to the load bypassing the internal converters If bypass mode becomes unavailable the UPS will automatically switch to mains power In the event that mains power is unavailable the system will switch to battery power Battery LED The battery LED is located on the front bezel of the XLBP During normal operation the LED is not illuminated On start up the XLBP LED may illuminat
4. kk kk kk kk kk kk kk 21 Emergency PowerOff EPO KI KIR KIRI K KIR KK kK kK ug 22 Troubleshooting Display Messages Maintenance Transport and Service Replace battery modules FF uu ug 27 Service AA AA AA FR daira FN A a CR CR 27 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Two Year Warranty Contact Information eee kk ka n nnn Regulatory Agency Approvals and Radio Frequency Warnings Introduction About this UPS The American Power Conversion APC Smart UPS RT is a high performance uninterruptible power supply UPS that provides protection for electronic eguipment from utility power blackouts brownouts sags and surges The UPS protects electronic eguipment from small utility fluctuations and large disturbances by providing continuous on line double converted power The UPS provides battery backup until utility power returns to safe levels or the batteries are fully discharged The UPS and the external battery pack XLBP are packaged separately Unpack package contents Read the Safety Guide before installing the UPS Inspect the UPS upon receipt Notify the carrier and dealer 1f there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents UPS Literature kit containing Rack mount models also include Input
5. Repeat for each terminal Both Class 2 and SELV circuits must be isolated from all primary circuitry Do not connect any circuit to the EPO terminal block unless it can be confirmed that the circuit is Class 2 or SELV If circuit standard cannot be confirmed use a contact closure switch Use one of the following cable types to connect the UPS to the EPO switch e CL2 Class 2 cable for general use e CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air e CL2R Riser cable for use in a vertical run in a floor to floor shaft e CLEX Limited use cable for use in dwellings and for use in raceways For installation in Canada Use only CSA certified type ELC extra low voltage control cable For installation in other countries Use standard low voltage cable in accordance with national and local regulations 22 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Troubleshooting Display Messages Use the table below to solve minor installation and operation problems Refer to the APC Web site www apc com for assistance with complex UPS problems The PowerView reports various messages on the display including alarm status and changes in system configuration This section lists all the PowerView display messages the reason for the message and the appropriate corrective action Messages may occur simultaneously If this happens be sure to review all
6. UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Install input and output wiring trays in UPS rear panel Input Wiring RJ45 XLBP Output Wiring Tray Connector Connector Tray a a Ground ANO EPO Port Cold Start EPO Reset ole Input Wiring Tray Output Wiring Tray Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Wiring Specifications Adhere to national and local electrical codes when wiring Input Connections Output Connections Main Input Single Phase W
7. of the messages for a better understanding of the system condition Condition PowerView Display Message Reason for Message Corrective Action Start Up Batteries changed since last ON At least one battery module has been added or removed from the UPS since the last time the Pwr ON command was issued Automatic Self Test Started The UPS has started pre programmed battery test No corrective action necessary Proceed with the start up Batt capacity less than Return Batt Cap The battery capacity of the UPS is less than the user specified minimum battery capacity reguired to turn on the load Option 1 Abort the start up and allow batteries to recharge Option 2 Continue start up with less than minimum battery capacity System Start Up Configuration Failed System configuration error Start up diagnostic fault Check for other alarms If the problem persists contact APC Customer Support Refer to Contact Information in this manual Mains Site Wiring Fault Bypass Not Available Wrong Ph Seq Bypass Site Wiring Fault Input and Output Jumpers are not configured correctly Check input wiring tray jumpers and output shorting jumper for compatibility Refer to the Jnput Output Jumper Configurations table in this manual Check bypass jumpers in input wiring tray and output shorting jumper for compatibility Check bypass phases for positive seque
8. units see diagram For detailed instructions on installing batteries the battery doors refer to the Rack mount configuration section of this manual Refer to the Rack mount configuration section in this manual for cable routing and bezel installation details Tie Brackets included with XLBP Rack mount configuration Install rack mount brackets Four flat head screws must be used to secure each rack mount bracket to the unit Install rail cleats Two pan head screws must be used to secure each rail cleat to the unit Install rails in rack For details on rail installation refer to the instructions included in the rail kit package Mount units in rack The UPS and XLBP should be installed at or near the bottom of the rack Always place the UPS above the XLBP s Batteries must be removed from the XLBP s prior to installing the unit s in a rack Refer to the instructions on the packaging for details on removing the batteries from the XLBP 4 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Install units in rack M Secure the UPS and the XLBP in the rack using the cage nuts and ornamental screws included in the package Four ornamental screws and two cage nuts must be used to secure each unit A cage nut must be used in the top hole of each rack mount bracket when securing the unit in the rack The bottom hole of each rack mou
9. wiring tray Product documentation Rail Kit Output wiring tray Smart UPS RT User Manuals CD Four ornamental screws PowerView display module Front bezel Network Management Card Utility CD Two cage nuts DB9 serial cable Network Management Card Two rail cleats Ethernet jumper cable for rear documentation Four pan head screws panel network access Safety information Two rack mount brackets Warranty information Eight flat head screws NOTE The model and serial numbers are located on a small rear panel label For some models an additional label is located on the chassis under the front bezel Hardware for rack mount models Rack mount units 3 pan head screws for securing rail cleats to UPS Flat head screws for securing rack mount brackets or tie brackets to the unit Rack mount units ornamental screws for securing the unit to the rack Rack mount units cage nuts for rack installation rack mount brackets rail cleats Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Specifications Environmental Specifications Temperature Operating 32 to 104 F 0 to 40 C Storage 5 to 113 F 159 to 45 C charge the UPS battery every six months 86 to 158 F 30 to 70 C charge the UPS battery every three months Maximum Elevation Operating 10 000 ft 3 000 m Storage 50 000 ft 15 240 m Humidity 0 to 95 r
10. 0 20000 VA 230 Vac Stack Rack Mount 6U User Manual Installation Stack or rack mount front panel PowerView Interface Display RJ45 Connector pass through to rear panel RJ45 connector e Serial Port 5 PowerView Cable Connector E SmartSlot with Network Management Card Ethernet port 10 100 Base T amp 6 Cold Start EPO Reset PowerView installation for stack or rack mount configurations Prior to attaching the PowerView to the UPS 1 Loosen the two bracket screws on the back of the PowerView module a Slide the bracket to the position that will accommodate the screw holes on the UPS b Tighten the screws on the bracket 2 Secure the PowerView to the UPS using the two thumb screws attached to the PowerView Connect the PowerView cable to the PowerView connector on the UPS Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Stack configuration The UPS and the XLBBP s must be connected with ground wires Refer to the XLBP user manual for details Always place the UPS above the XLBP s in a stack PSI configuration E Total stack configuration height is recommended NOT to exceed A 18U This is the equivalent of two XLBPs and one UPS Four screws must be used to secure each tie bracket to the
11. 6U User Manual 13 Output wiring options Output wiring overview Refer to the diagrams on the following pages for output wiring options Output Phase 3 Output Phase 2 Neutral Ground H Output Phase 1 S EG PDU Terminals S fees al i E Factory Default Configuration N L3 L2 L1 f ET e OW CN Output Shorting Jumper OSJ is for single phase output o lC Ko Labeled jumpers and connectors must be installed in the appropriate locations Output hardwire option 1 Single phase hardwire output connection H H TEO HENOTEOHROHHI pn Cy o lc ji 1 r J L Ensure the OSJ is B Hen a RR secured to the output EN 3 E2 ET wiring tray using the o o ji o I o o five screws provided HU LL n JST fe 4 COE IAOFHOH
12. C Web site www apc com for available accessories User documentation for the Network Management Card installed on this UPS is available on the Utility CD included with this unit Optional accessories Maintenance bypass e SURTI92RMXLBP2 SURTI92XLBP2 Equipment cart Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Hardwire the UPS Wiring must be performed by a qualified electrician Adhere to all local and national electrical codes 1 For input wiring only install a utility circuit breaker in accordance with local electrical codes 2 Switch the utility circuit breaker OFF 3 Remove the appropriate circular knockouts from the input and output wiring trays 4 Remove the screws that secure the covers and take the covers off of the trays 5 Remove the five screws that secure the strain relief bar Input Wiring Tray Strain Relief Bar 6 Remove the appropriate jumpers for input power source compatibility and output wiring options refer to the Wiring sections in this manual 7 Run wires through the knockout holes to the terminal blocks Wire the ground terminal first refer to tables and graphics in the Wiring sections this manual 8 Use strain relief not supplied on the hardwired input and output power cables 9 Replace the wiring tray covers Failure to do so may result in personal injury or equipment damage 10 Install the wiring trays refer to graphics below 8 Smart
13. ND ONLY TO PURCHASER AND ARE NOT EXTENDED TO ANY THIRD PARTIES IN NO EVENT SHALL APC ITS OFFICERS DIRECTORS AFFILIATES OR EMPLOYEES BE LIABLE FOR ANY FORM OF INDIRECT SPECIAL CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE SERVICE OR INSTALLATION OF THE PRODUCTS WHETHER SUCH DAMAGES ARISE IN CONTRACT OR TORT IRRESPECTIVE OF FAULT NEGLIGENCE OR STRICT LIABILITY OR WHETHER APC HAS BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES SPECIFICALLY APC IS NOT LIABLE FOR ANY COSTS SUCH AS LOST PROFITS OR REVENUE LOSS OF EQUIPMENT LOSS OF USE OF EQUIPMENT LOSS OF SOFTWARE LOSS OF DATA COSTS OF SUBSTITUENTS CLAIMS BY THIRD PARTIES OR OTHERWISE NO SALESMAN EMPLOYEE OR AGENT OF APC IS AUTHORIZED TO ADD TO OR VARY THE TERMS OF THIS WARRANTY WARRANTY TERMS MAY BE MODIFIED IF AT ALL ONLY IN WRITING SIGNED BY AN APC OFFICER AND LEGAL DEPARTMENT Warranty claims Customers with warranty claims issues may access the APC customer support network through the Support page of the APC Web site www apc com Select your country from the country selection pull down menu Open the Support tab at the top of the Web page to obtain contact information for customer support in your region 28 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Contact Information APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways Referto t
14. OHE Output hardwire option 2 Three phase hardwire output connection XLBP PDU not connected Output shorting jumper OSJ removed COL KOH E 14 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Output PDU option Single phase output connection to battery pack PDU 5T IF L3 L2 L1 S Ensure the OSJ is secured to the output wiring tray using the five screws provided SG o m GE O HOH
15. d Managing Director Europe us feed 5 Jan 07 30 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual
16. d examination disclose that the alleged defect in the product does not exist or was caused by end user or any third person misuse negligence improper installation or testing Further APC shall not be liable under the warranty for unauthorized attempts to repair or modify wrong or inadequate electrical voltage or connection inappropriate on site operation conditions corrosive atmosphere repair installation start up by non APC designated personnel a change in location or operating use exposure to the elements Acts of God fire theft or installation contrary to APC recommendations or specifications or in any event if the APC serial number has been altered defaced or removed or any other cause beyond the range of the intended use THERE ARE NO WARRANTIES EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE OF PRODUCTS SOLD SERVICED OR FURNISHED UNDER THIS AGREEMENT OR IN CONNECTION HEREWITH APC DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY SATISFACTION AND FITNESS FOR A PARTICULAR PURPOSE APC EXPRESS WARRANTIES WILL NOT BE ENLARGED DIMINISHED OR AFFECTED BY AND NO OBLIGATION OR LIABILITY WILL ARISE OUT OF APC RENDERING OF TECHNICAL OR OTHER ADVICE OR SERVICE IN CONNECTION WITH THE PRODUCTS THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES THE WARRANTIES SET FORTH ABOVE CONSTITUTE APC SOLE LIABILITY AND PURCHASER EXCLUSIVE REMEDY FOR ANY BREACH OF SUCH WARRANTIES APC WARRANTIES EXTE
17. e and blink within the first minute The LED should then extinquish Refer to the XLBP User Manual for details on XLBP operation PowerView Interface Display The four LEDs to the left of the LCD display indicate the operational status of the UPS a Chrg 000 The five navigation keys to the right of the LCD 7 Load 000 display are used to select and open menu items to y a 000Vin 000Vout 0Hz access information change system parameters 1 1Runtime 00hr0m and to access context sensitive help Q LOAD ON When LED illuminates green the UPS supplies power to the load O ON BATT When LED illuminates yellow power to load flows from the batteries to the power module BYPASS When LED illuminates yellow power to the load is supplied through bypass D FAULT When LED illuminates red a fault condition exists E LCD Screen Displays menu screens for alarms status data instructional help and configuration items UP and DOWN Used to scroll through and select menu items navigation keys HELP key Opens context sensitive help ENTER key Opens menu items and saves changes to system parameters ESC key Returns to previous screen displayed 16 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Navigating menu screens Use the ESC key to navigate between menu screens Use the UP DOWN arrow keys to scroll through the list of sub menus and commands on any screen mp arrow i
18. elative humidity non condensing This unit is intended for indoor use only Select a location sturdy enough to handle the weight Do not operate the UPS where there is excessive dust or the temperature or humidity are outside the specified limits This unit has front to rear airflow Allow adequate space for proper ventilation Environmental factors impact battery life High temperatures poor utility power and frequent short duration discharges will shorten battery life Weight unpacked Physical Specifications UPS 145 Ibs 66 kg XL Battery Pack with eight battery modules 400 Ibs 181 kg l Each battery module 38 Ibs 17 kg Maximum Number of XLBPs Supported by the Smart UPS XL Dimensions 482 mm 19 in 465 mm 18 3 in 432 mm 17 in Cab Hill AUNT Smart UPS RT 1500
19. g in compliance with U S Department of Transportation DOT and IATA regulations The battery s may remain in the unit Mark the RMA on the outside of the package Return the unit by insured prepaid carrier to the address given to you by Customer Support Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual 27 Two Year Warranty The limited warranty provided by American Power Conversion APC in this statement of Limited Factory Warranty applies only to products you purchase for your commercial or industrial use in the ordinary course of your business Terms of warranty APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase The obligation of APC under this warranty is limited to repairing or replacing at its sole discretion any such defective products This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way Repair or replacement of a defective product or part thereof does not extend the original warranty period Any parts furnished under this warranty may be new or factory remanufactured Non transferable warranty This warranty extends only to the original purchaser who must have properly registered the product The product may be registered at the APC Web site www apc com Exclusions APC shall not be liable under the warranty if its testing an
20. he APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information _ www apc com support Global support searching APC Knowledge Base and using e support Contact an APC Customer Support center by telephone or e mail Local country specific centers go to www apc com support contact for information Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support Regulatory Agency Approvals and Radio Freguency Warnings 230 V models C ec cs CO cc Entire contents copyright 2007 American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo Smart UPS and PowerChute are trademarks of American Power Conversion Corporation All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual 29 APC EC Declaration of Conformity 2007 www apc com Date of product declaration We the undersigned declare under our sole responsibility that the equipment specified below conforms to the following standards and directives Har
21. iled manual System Failure Detected by The system has detected an internal Check for other alarms Surveillance con If the problem persists contact APC Customer Support Refer to Contact Information in this manual System Not Synchronized System cannot synchronize to bypass Option 1 Decrease input frequency to Bypass mode Bypass mode may be sensitivity unavailable Contact APC Customer Support Refer to Contact Information in this manual Option 2 Correct bypass input voltage to provide acceptable frequency or voltage UPS In Bypass Due To The UPS has transferred to bypass Contact APC Customer Support Fault mode due to a fault Refer to Contact Information in this manual UPS In Bypass Due To The load has exceeded the power Decrease the load Overload capacity UPS Is Overloaded The load has exceeded the system Option 1 Decrease the load power capacity Option 2 Check the load distribution on the three phases through the PowerView display If the load is unevenly distributed adjust the load distribution 26 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Maintenance Transport and Service Replace battery modules This UPS has easy to replace hot swappable battery modules Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on during the replacement procedure Once the batteries are disconnected the connected equipment is
22. ime setting to reflect day light saving time where applicable Ext Bat Cap Press Use the UP DOWN arrow keys to select the desired value Press to move to the next digit Press after selecting the final value to lock in the battery capacity setting Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual 19 The PowerView will reference XLBP configuration in the Control Logging A following manner Status Display Setup Diags Batteries Help External Battery Pack BattPair 1 BattPair 2 PINAL Bat FIS Module 1 Module 2 Module 3 Module 4 Pack Status Mfg i ES BatPair Status Mfg BattPair 3 BattPair 4 Module 5 Module 6 Module 7 Module 8 gt Global BatV Bat Status BatI Max Bat Temp Charge Runtime Runtime BatPair Bad Packs Bad gt Pack Status Mfg APC Battery with LED flashing Diagnostics on selected frame APC Battery Diagnostics Firmware Revision MfgDate Seri Model PBattPair Status Mfg APC Battery Diagnostics Control Logging Status Display Setup Diags Batteries Help APC Battery Diagnostics Logging Menu View Log Clear Log View Statistics mp View Log Time and Event of last 100 entries Clear Log Confirm Clear Log Yes Clear Log No Abort mp View xxx Transfers gt Bat Statistics xxx Transfers gt byp xxxxxhr Inv Ti
23. ions Main Input Power Single and Three Bypass Input Power Single and Three Main Phase 1 Bypass Phase 1 Main Phase 2 Bypass Phase 2 Main Phase 3 Bypass Phase 3 Labeled jumpers must be installed in the appropriate locations ae O D x Input Output Jumper Configurations Input Output Jumpers Jumpers Power I O Configuration nis SJ SJ2 SJ3 MSJ BSJ OSJ Input Output yp EE Ne v v v v v Y 1 1 Yes NA NA NA 3 1 No Y NA 3 1 Yes NA Y 3 3 No nA Y Y 3 3 Yes Optional Factory Default Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual 11 Ensure ground wire conductor and insulator are securely fastened To connect the ground wire 1 Strip the cable of insulation exposing the wire Secure the exposed wire with lug A 2 Secure the insulated portion of the cable with lug B LugA LugB Insulated wire Stripped wire Fi KE FI
24. ire to L1 N and Three Phase Wire to L1 L2 L3 N and e Bypass Input optional Single Phase Wire to B1 N and Three Phase Wire to B1 B2 B3 N and Hardwire Single Phase Wire to L1 N and Three Phase Wire to L1 L2 L3 N and D Single phase PDU XL battery pack PDU to UPS Wire L1 N System Wiring Number Voltage Current External Input Wire Size of Phases Full Load Circuit Breaker typical maximum typical SURT15000XLI Input 1 220 230 83 A 100 A 1 pole 25 35 mm XLICH 240 Vac 2 1 AWG Input 3 380 400 28 A phase 35 A 3 pole 6 mn 415 Vac 8 AWG Output 1 220 230 65A not required 25 mm 240 Vac 2 AWG Output 3 380 400 22 A phase not required 6 mm 415 Vac 8 AWG SURT20000XLI Input 1 220 230 105A 125 A 1 pole 35 50 mm XLICH 240 Vac 1 0 AWG Input 3 380 400 35 A phase 50 A 3 pole 10 mm 415 Vac 6 AWG Output 1 220 230 87A not required 35 mm 240 Vac 1 AWG Output 3 380 400 29 A phase not required 10 mm 415 Vac 6 AWG Terminal screw tightening torque 40 Ibf in 4 5 N m The acceptable input frequency range is 40 to 70 Hz The output frequency is user selectable Refer to the PowerView display menu screens for available options 10 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Input wiring options Input wiring overview Refer to the diagrams on the following pages for input wiring opt
25. me xxxhr xxmin on Bat 20 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Control Logging Status mp Display Setup Diags Batteries Help Display Setup Language Contrast Beeper Setup Control Logging Status Display Setup mp Diags Batteries Help Fault amp Diagnostics System Information Switch Status Raw Status Data Beeper Setup mp Fault amp Beeper at Diagnostics No Active alarms Volume Key Click mp System System Information Information FW revision SN UPS Size mp Raw Status Raw Status Dump Data M states Start Up Connect load to UPS 1 The UPS features chassis ground connection screws located on the rear panel for connecting the ground leads on transient voltage devices Prior to connecting the grounding cable ensure that the UPS is NOT connected to utility or battery power 2 Connect equipment to the UPS NOTE This UPS is equipped with an external battery connector on the rear panel of the unit The battery charges to 90 capacity during the first three hours of normal operation Do not expect full battery run capability during this initial charge period e Refer to the APC Web site www apc com for battery runtimes Where appropriate use an APC extension battery cable For ordering details contact your dealer or APC through the Web site www apc com 3 Add optional accessories to the SmartSlot located on the rear panel For optimal computer system securi
26. me is lower than the user specified minimum runtime alarm threshold Either the battery capacity has decreased or the load has increased Option 1 Allow the batteries to recharge Option 2 If possible increase the number of battery modules Option 3 Reduce the load Option 4 Decrease the alarm threshold Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual 25 PowerView Display Condition M Reason for Message Corrective Action essage General Shutdown Due To Low The UPS shutdown while on battery No corrective action is necessary Fault Battery operation Note Should this situation reoccur consider increasing battery capacity Bypass Not Available Input The frequency or voltage is out of Correct the input voltage to Freq Volt out Of Range acceptable range for bypass This acceptable frequency or voltage message occurs when the UPS is online Mains Not Available Input The frequency or voltage is out of Frq Volt Out of Range acceptable range for normal operation Emergency PSU Fault Redundant Emergency Power Supply Contact APC Customer Support Unit PSU is not working Internal Refer to Contact Information in this diagnostic fault The UPS will manual continue to operate normally Fan Fault A fan has failed Contact APC Customer Support Refer to Contact Information in this Static Bypass Switch Fault The static bypass switch has fa
27. monized Standards EN 60950 1 IEC 60950 1 EN 62040 1 1 EN 55022 EN 55024 IEC 61000 3 4 3 5 4 2 4 3 4 4 4 5 4 6 4 11 Applicable Council Directives 2006 95 EC 89 336 EEC 93 68 EEC Type of Equipment Uninterruptible Power Supply Model Numbers SURT15KRMXLI SURT20KRMXLI Manufacturers American Power Conversion American Power Conversion APC Suzhou UPS Co Ltd Ballybritt Business Park 2nd Street 339 Suhong Zhong Lu Galway Ireland PEZA Cavite Economic Zone Suzhou Industrial Park Rosario Cavite Suzhou Jiangsu 215021 American Power Conversion Philippines P R China Breaffy Rd Castlebar American Power Conversion APC Power Infrastructure Co Ltd Co Mayo Ireland Lot 10 Block 16 Phase 4 1678 Ji Xian Road Tong An PEZA Rosario Cavite Xiamen Philippi gt American Power Conversion em P R China 361100 132 Fairgrounds Rd West Kingston RI 02892 USA American Power Conversion 2 Lot 3 Block 14 Phase 3 PEZA Rosario Cavite American Power Conversion Philippines 1600 Division Rd West Warwick RI 02892 USA APC Brazil LTDA j AI Xingu 850 American Power Conversion Barueri 40 Catamore Blvd Alphaville Sao Paulo East Providence RI 02914 USA 06455 030 Brazil APC India Pvt Ltd 187 3 188 3 Jigani Industrial Area Jigani Bangalore 562106 Karnataka India Importer American Power Conversion A P C b v Ballybritt Business Park Galway Ireland Galway Ireland Ray S Ballar
28. n command list Use the UP DOWN arrow keys to view the remaining entries in the list Use the ENTER key to select a command and move to sub menus associated with that function command 18 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Sub menu screens mp Control Status Setup Batteries Logging Display Diags Help UPS into Bypass Do Self Test Simulate Power Fail Start Runtime Cal i Turn Load Off Control Status mp Setup Batteries Logging Display Diags Help Settings Shutdown Default System Alarms Clock Other Low Batt Dur Shutdown Dly Return Dly Return Bat Cap mp Shutdown Set all UPS settings to Factory Defaults NO ABORT YES Set to Defaults mp Default Voltage Frequency Frq Range l 1 Phase Mains On mp System Slew Rate Cyclic Chrg Auto Start mp Alarms Alarm Thresholds Load Runtime Output Frequency Options Control mp Status Setup Batteries Logging Display Diags Help Ibyp Iout Frequencies Mains Bypass Output Load Bat Voltage Bat Charge Runtime Bat AmpHr UPS Temp Alarm Thresholds Load Runtime Auto Sensing 50 Hz 60 Hz 50 Hz frequency range 50 3 Hz 5040 1 Hz 60 Hz frequency range 60 3 Hz 60 0 1 Hz mp Clock mp Other Other Settings Self Test UPS ID Ext Bat Cap Clock The date and time functions are used to time stamp events in the event log To avoid inaccuracies change the t
29. nce Refer to the Jnput Output Jumper Configurations table in this manual Check bypass jumpers in input wiring tray and output shorting jumper for compatibility Refer to the Input Output Jumper Configurations table in this manual Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual 23 Condition disce Display Reason for Message Corrective Action essage General of batteries increased At least one battery pair has been No corrective action is necessary Status added to the system of batteries decreased At least one battery pair has been removed from the system External Battery Packs At least one external battery pack has increased been connected to the UPS External Battery Packs At least one external battery pack has decreased been disconnected from the UPS Module Bad Battery Pair A battery pair has failed and requires Refer to battery pair installation in Failure replacement the external battery pack user manual Threshold Load Power Is Above The load has exceeded the user Option 1 Use the display interface to Alarm Alarm Limit specified load alarm threshold raise the alarm threshold Option 2 Reduce the load Load Is No Longer Above The load exceeded the alarm No corrective action is necessary Alarm Threshold threshold The situation has been corrected Either because the load decreased or the threshold was increased Min Runtime Restored The
30. ndicates that there are sub menus containing user selectable commands Use the ENTER key to navigate to a sub menu and to select user configurable commands To access the overview status screen on the LCD press the ESC key Chrg XXX Load XXX XXXVin XXXVout XHz 1 1Runtime XXhrXm To access the main menu screen from the overview status screen press the ENTER key Control Logging Status Display Setup Diags Batteries Help Main Menu Screen TG 008 TD 000 From the main menu screen it is possible to command configure and monitor the system using the sub menu screens Control Status Setup Logging Display Diags and Help refer to Sub menu screens section in this manual Use the UP DOWN arrow keys to select the menu to be accessed gt Control Logging Stat Displ Press the ENTER key to open a sub menu screen kalang LoT Setup Diags Batteries Help Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual SE 008 17 Menu Tree The menu tree provides an overview of the top level menu screens Chrg 000 Overview Status Load 000 000Vin 000Vout 0Hz reen Scree 1 1Runtime 00hr0m Control Logging Main Menu status Display Screen Setup Diags Batteries Help e o Navigating sub menu screens Use the UP DOWN arrow keys to scroll through the list of functions and commands on a sub menu screen A after the last entry on a sub menu indicates a continuation of the functio
31. not protected from power outages Refer to the appropriate replacement battery user manual for battery module installation instructions See your dealer or contact APC at www apc com for information on replacement battery modules amp Be sure to deliver the spent battery s to a recycling facility or ship it to APC in the z replacement battery packing material Service If the unit requires service do not return it to the dealer Follow these steps l 2 Review the problems discussed in the Troubleshooting section to eliminate common problems If the problem persists contact APC Customer Support through the APC Web site www apc com Note the model number of the unit the serial number located on the back of the unit and the date purchased If you call APC Customer Support a technician will ask you to describe the problem and attempt to solve it over the phone If this 1s not possible the technician will issue a Returned Material Authorization Number RMA Ifthe unit is under warranty repairs are free Procedures for servicing or returning products may vary internationally Refer to the APC Web site for country specific instructions Pack the unit in its original packaging If this is not available Pack the unit carefully to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Always DISCONNECT THE UPS BATTERY before shippin
32. nt bracket can be secured using an ornamental screw in the threaded hole Install and connect battery modules Replace the battery doors Tighten the screws to secure the battery doors Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Connect all eight battery modules Failure to do so may cause equipment damage Route ethernet cable and install bezels Ethernet cable wiring rear panel access Locate the RJ45 connector and the ethernet port on the front panel of the UPS Connect the ethernet jumper cable included to the RJ45 connector and the ethernet port Connect a network cable not included to the RJ45 connector on the rear panel of the UPS There is an internal ethernet cable that connects the front and rear panel RJ45 connectors Ethernet RJ45 Connector Ethernet Cable connected to rear panel RJ45 connector Internal pass through ethernet cable connecting front and rear panel RJ45 connectors Ethernet Port Ethernet Cable Cables that are connected to the UPS for front panel access must be routed through one of the notches on the bezel 6 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual Install a bezel on the UPS and XLBP s Accessories Install accessories prior to connecting power to the UPS Refer to the AP
33. system runtime dropped below the configured minimum and has been restored 1 Additional battery modules were installed 2 The existing battery modules were recharged 3 The load was reduced 4 The user specified threshold was decreased 24 Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual PowerView Display Condition Reason for Message Corrective Action Message General Need Bat Replacement One or more battery pairs are in need Refer to battery installation Fault of replacement procedure No Batteries Are Connected No battery power is available Check that batteries are installed and connected properly Discharged Battery The UPS is on battery operation and the battery charge is low Low Battery The UPS is on battery operation and the battery charge is low Shut down the system and the load or restore the incoming voltage Weak Batt s Detected Reduced Runtime One or more weak battery pairs detected only applicable for internal battery modules Replace the weak battery pairs Batt Temperature Exceeded Upper Limit The temperature of one or more battery packs has exceeded system specifications Battery Over Voltage Warning The battery voltage is too high and the charger has been deactivated Contact APC Customer Support Refer to Contact Information in this manual Runtime Is Below Alarm Threshold The predicted runti
34. ty install PowerChute Smart UPS monitoring software Connect power to UPS and load 1 Connect input power to the UPS 2 Check the PowerView interface display for messages 3 Turn on the load using the interface display menu options Bypass mode Turn Load On Communication Ports SERIAL PORT Use only the supplied cable to connect to the serial port A standard serial interface cable is incompatible with the UPS The serial port can be used to configure that Network Management Card Smart UPS RT 15000 20000 VA 230 Vac Stack Rack Mount 6U User Manual 21 Emergency Power Off EPO The output power can be disabled in an emergency by closing a switch connected to the EPO Adhere to national and local electrical codes when wiring The switch should be connected in a normally open switch contact External voltage is not required the switch is driven by 12 V internal supply In closed condition 2 mA of current are drawn The EPO switch is internally powered by the UPS for use with non powered switch circuit breakers The EPO circuit is considered a Class 2 circuit UL CSA standards and an SELV circuit IEC standard EPO PORT EPO located on rear panel Connector Strip the insulation from one end of each wire to be used for connecting the EPO HIP Insert a screwdriver into the slot above the terminal to be wired Fr Insert the stripped wire into the terminal Remove the screwdriver to secure the wire in the terminal
35. www apc com User Manual English APC Smart UPS RT XLI XLICH SURT15000 20000 VA 230 Vac Stack Rack Mount 6U Uninterruptible Power Supply 990 2483 03 2007 Contents Introduction DD dee bs dts Sw ate eae AA DA About this UPS nnn 1 Unpack package contents eee ee 1 MPCCIICAUONS i322 kk a as aa la REL SERRE KAGALAKAN SGAM EE Installation EE KK KK KK kk kk kk kk EE RU eR PowerView installation for stack or rack mount configurations 3 Stack configuration kK kK kk kk kk uu 4 Rack mount configuration uu 4 Accessories save drade Rx cawa k ad ad a la E an kina eS 7 Optional accessories kk kk kK kk kk kk kk kk uu 7 HardwrediheUPS5 Su kk kk kK kK kk kk kk kk kk kk kk kk kk kk Install input and output wiring trays in UPS rear panel 9 Wiring Specifications kK kK KI KIR KIR KK kK KOK kK kk kk kk kk 10 Input wiring options J kk kk kk kk kk kk kK kk kk kK kk kk kk kk lk kk 11 Output wiring options kk kK kk kk kk kk kk kk kk kk 14 Operation 2220256 a d 5 a kl la Aa ake eee Rb eR bee dads aerem ee PowerView Interface Display KK KK Navigating menu screens FE ee 17 SETUP a a sc c r aa ma ConnectloadtoUPS ee 21 Connect power to UPS and load KIR KI KIR kk kK kk 21 Communication Ports
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