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Western Digital My Passport 320GB (Mac)

1. Restore All Files All the data from this backup will be retrieved from your Volumes My Passport volume including files you have previously deleted and the most current version of each file Retrieved KE Reselect Destination Figure 11 Select Content to Retrieve Screen 4 On the Select content to retrieve screen select Retrieve Some Files to display the retrieve files selection box See Figure 12 Restore Some Files Pictures Name gt d Pictures Figure 12 Retrieve Files Selection Box RETRIEVING BACKED UP FILES 23 MY PASSPORT FOR MAC USER MANUAL 5 Navigate through the folder structure to find the content of interest Also you can use the search box by typing the name or partial name of the file or folder you are looking for e Click the appropriate file category button to list the files by category Pictures Music Movies Documents Other Mail e Select the view icon to list individual files e Type all or part of the file name in the search box to locate the file and press Enter to initiate the search To eliminate the search filter delete all of the text in the search box and press Enter e Select the check box for the file or folder that you want to retrieve 6 Click Start Retrieving 7 During the retrieve e The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location
2. e Right click the My Passport icon on the desktop and select Eject New Volume New Volume will be the name you assigned to the volume Open Eject New Volume Get Info Duplicate Make Alias Copy New Volume Clean Up Selection el na u 8 amp More You may hear the drive power down as the Power LED flashes 2 To ensure that all data has been written before you physically disconnect the drive dismount the virtual CD as described in the next section 3 Wait for the drive icon to disappear before disconnecting the drive from the system Dismounting the Virtual CD Dismount the virtual CD as well as the drive or volume to be sure all data has been written to the drive before you physically disconnect it Note There are other reasons you may want to dismount a VCD For example if you have more than one My Passport drive with the same software connected to your Mac multiple My Passport VCD icons display on your desktop To clean up your desktop you can dismount duplicate VCDs MANAGING AND CUSTOMIZING YOUR DRIVE 33 MY PASSPORT FOR MAC USER MANUAL 1 Click the WD SmartWare icon to display a list of drives 2 Select the My Passport whose VCD you want to dismount and then on the submenu click Unmount CD About WD SmartWare z My Passport Essential gt Open WD SmartWare Unmount Drive Unmount CD Displaying the Status and Serial Number of th
3. pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 UL 60950 1 S ret d quipement de technologie de l information CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union including the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC A Declaration of Conformity in accordance with the applicable directives has been made and is on file at Western Digital Europe KCC Notice Republic of Korea only 7 AFER SEE Bit 7171 JANE WAS le AAA 77 HIE 324717 ZA FAAS EL LE AYA pee FAGO Class B Device 1 Please note that this device has been approved for non business purposes and may be used in any environment including residential areas APPENDIX 53 MY PASSPORT FOR MAC USER MANUAL Environmental Compliance China UE A EK ARA RURIK a tt Pb Hg 4 Cd Ar Cr VI UK PBB i AM PBDE JR L1 L2 R1 R2 O O O O O e ETC O O O Q O O Joe S SET O O O O O O O O O O O O X o O O O O O O O O O Q i i SJE F SJ T 11363 2006 Jt r5 pp ns X FORCE IERI FR WW 4 F SJ T 11363 2006 Jt 12 PR ni EKE AEE TT HE SIE IBANE APPENDIX 54 MY PASSPORT FOR MAC USER MANUAL Warranty Information Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maint
4. 2009 2 50 PM Mar 18 2009 2 50 PM Nov 21 2008 7 46 AM Jul 7 2009 2 03 PM Kind 94 4 MB Application 114 5 MB Application 1 1 MB Application 21 5 MB Application 154 5 MB Application 289 MB Application 3 4 MB Application 18 3 MB Application 30 8 MB Application 67 3 MB Application 264 KB Application 860 KB Application 704 KB Application 1 9 MB Application 380 KB Application Folder Folder Application The WD SmartWare Home screen displays My Desktop s Mac mini Backup Retrieve My Passport Essential Settings Macintosh HD 111 5 GB Total Other 18 1 MB Documents 623 3 KB My Passport 297 3 GB Total Other 18 1 MB Documents 623 3 KB MANAGING AND CUSTOMIZING YOUR DRIVE 32 WD Online WD Store Support Contact Us Online User Manual WD SmartWare Version 1 1 0 0 MY PASSPORT FOR MAC USER MANUAL Safely Dismounting the Drive CAUTION To prevent data loss close all active windows and applications before shutting down or removing the drive 1 You can safely dismount the drive from a Mac in two ways e Click the WD SmartWare icon to display a list of drives Select the My Passport and then on the submenu select Unmount Drive If the drive contains more than one volume a prompt may ask you to select the volume About WD SmartWare My Passport Essential gt Open WD SmartWare Unmount Drive Unmount CD
5. 20511 Lake Forest Drive Lake Forest California 92630 U S A O 2009 Western Digital Technologies Inc All rights reserved 4779 705030 A00 August 2009
6. Windows XP 1 Click Start gt Control Panel 2 Double click Add or Remove Programs 3 Select WD SmartWare and click Remove 4 Click Yes at the Are you sure prompt Windows Vista or Windows 7 1 Click Start gt Control Panel 2 Double click Programs and Features 3 Click WD SmartWare or the WD SmartWare icon and click Uninstall Change at the top of the screen 4 Click Yes at the Do you wish to proceed prompt USING THE DRIVE WITH WINDOWS 51 MY PASSPORT FOR MAC USER MANUAL Troubleshooting If you have problems installing or using this product refer to this troubleshooting section or visit our support Web site at support wdc com and search our knowledge base for more help This chapter includes the following topics Installing Partitioning and Formatting the Drive Frequently Asked Questions Installing Partitioning and Formatting the Drive How to Answer ID install partition and format the drive in Windows XP and Vista 207 3322 install partition and format the drive to Mac OS X 10 4 11 and 10 5 287 3323 a reformat from Mac GPT to Windows XP NTFS 3645 reformat the drive from Mac GPT to Windows Vista NTFS format 3647 obtain and reinstall the original software included with this product 1425 w format the drive to the FAT32 file system 1364 use the drive on a Mac and a PC simultaneously 291 The FAT32 file system has a maximum individual file size of 4 GB and cannot create partitions
7. Click the understand check box to signify that you accept the risk 4 Click Drive Erase to erase your drive Note Erasing your drive removes your password If you used a password to protect your drive you will need to do it again after erasing the drive See Password Protecting Your Drive on page 26 MANAGING AND CUSTOMIZING YOUR DRIVE 41 MY PASSPORT FOR MAC USER MANUAL Updating Your Software Clicking the Update Software button on the WD SmartWare Home screen checks for an updated version of your WD SmartWare software Then if an update is available your Internet connection opens the Downloads page of the Western Digital Service 8 Support website To update your software 1 2 Click the Home tab to display the Home screen see Figure 5 on page 11 Note the version of the WD SmartWare software that is installed on your computer shown in the WD Online box Click Update Software Means that your WD SmartWare Appearance of software is A No updates available message Current An Internet connection to the Downloads Out of date page of the Western Digital Service 8 Proceed to step 4 Support website Follow the instructions for downloading and installing the newest version for your operating system After the installation completes note the new version shown in the WD Online box Uninstalling the WD SmartWare Software 1 2 3 5 Double click the WD SmartWare virtual CD
8. Do not move the device during activity ABOUT YOUR WD DRIVE 4 MY PASSPORT FOR MAC USER MANUAL Connecting the Drive and Getting Started This chapter provides step by step instructions for connecting and installing the drive on your computer It includes the following topics Connecting the Drive Installing the Drive Getting Started With WD SmartWare Software WD SmartWare Overview WD SmartWare Home Screen Viewing the Info Online Help Topics Connecting the Drive Connect your My Passport drive as shown below Figure 1 Connecting the My Passport Drive with USB Micro Cable CONNECTING THE DRIVE AND GETTING STARTED 5 MY PASSPORT FOR MAC USER MANUAL SSS gt D SSS SESS E E Figure 2 Using an Optional My Passport Dock to Connect the My Passport Drive 1 Turn on your computer 2 To connect directly to your computer connect the USB cable as shown in Figure 1 on page 5 3 To connect to your computer using a My Passport Dock connect the USB cable of the dock to the computer as shown in Figure 2 Installing the Drive The following topics provide directions on installing the drive for the first time Continue with the section below that applies to your operating system e Installing on a Mac OS X Tiger Leopard Snow Leopard on page 6 e Installing on Windows XP on page 46 Installing on Windows Vista Windows 7 on page 47 Installing on a Mac OS X Tig
9. KK KK KK kk kk 50 Checking Status and Temperature 0 kk kk kk kk kk KK KK KK KK KK KIR KI KK KK KK KK kk 50 Monitoring Icon Alerts velie wal hani ls lena 2ala a dak alin alal ao 51 Disconnecting the Drive Safely J K kk kk kk kK KK KK KIR E KRI eee 51 Uninstalling the WD SmartWare Software kk kk kk kk KK KK KK KI ee 51 Windows XP Rtn A A A E aA E 51 Windows Vista or Windows 7 sese 3h 51 Troubleshooting x o 5 xh X kk kk ra Rh kk RR RC e deme mam mn 52 Installing Partitioning and Formatting the Drive kk kK KK KK naaa 52 Frequently Asked Questions i kk kk kk kk kk kk kk kk ka kk kk a kk kk kk kk kk kk k 52 ADDCNIX u sc snoilecre L3 e neta aa li aca Gi n aya Aaa 53 Regulatory Compliance oooocoooonroo kuya hn 53 TABLE OF CONTENTS iv MY PASSPORT FOR MAC USER MANUAL FCC Class B Information sr s da Lak ak and Ok dh RR a kab de a 53 ICES 003 NMB 003 Statement kk kk kK kK KK KK KK KK KI KK KK KK KK KK KK KK KK KK KK ke 53 Safety COMPIANCS 3 ad dan w d deg eines tede Rt ee cod ay aed aa a teen 53 CE Compliance For Europe xa lt saha kalada la WW Aka liy EI dar a Sel En e ra ZEL a s r a nn 53 KCC Notice Republic of Korea only naua kk kk kk kk kK KK III 53 Environmental Compliance China kk kk kk kK kK KK KK KK KIR KK KK KK KK KK KK KK 54 Warranty Information x22 inet is A A ia dl 55 Obtaining Service 254 5 as a A AA AAA RA AA RA 55
10. Limited Warranty gt c ya pa 2P edad A cer er Ai Pe ci a 55 Index O 56 TABLE OF CONTENTS v MY PASSPORT FOR MAC USER MANUAL About Your WD Drive Welcome to your My Passport for Mac ultra portable hard drive an elegant high capacity storage solution for all the chapters of your digital life Our latest edition features visual easy to use automatic continuous backup software and drive lock security protection WD s best selling My Passport for Mac USB external hard drive features WD SmartWare software that backs up your data automatically and continuously shows your backup as it happens and brings back lost files effortlessly This introductory chapter includes the following topics Major Features of the Drive Kit Contents Optional Accessories Compatibility Drive Format Physical Description Registering Your WD Product Handling Precautions Major Features of the Drive Major features of the My Passport for Mac drive include Smaller sleeker more streamlined design We ve designed a smaller high quality integrated USB hard drive inside a stylish package in a variety of fun colors WD SmartWare software An easy to use solution for your drive that gives you the power to e Protect your data automatically Relax Your data is secure Automatic continuous backup will instantly make a second copy whenever you add or change a file e See your backup as it happens Seeing is believing Visual backup orga
11. MY PASSPORT FOR MAC USER MANUAL 2 Specify the number of file versions that you want to keep from 1 to 25 in the Enter the number of backup versions to keep for each file box 3 Click Apply to save and implement the new number of backup versions Pausing Backups Until Your Computer is Idle A large backup can take a lot of time and can consume a lot of your system processing resources The WD SmartWare software will work in the background using minimal computer resources while you are working on your computer but if you still want to pause all backup activity until your computer is idle check the appropriate box Enabling the Backup Speed option directs the WD SmartWare software to pause backups until your computer is idle This is the default configuration of the WD SmartWare software 1 On the Software Settings screen see Figure 8 on page 19 click Backup Speed to display the Reduce Backup Speed dialog Set File History Reduce Backup Speed This option may allow your system to run faster by reducing o S e backup speed Retrieve Folder W Pause backup until computer is idle Preferences 2 Select or clear the Pause backup until computer is idle check box to enable or disable the Backup Speed option BACKING UP YOUR COMPUTER FILES 20 MY PASSPORT FOR MAC USER MANUAL Retrieving Backed Up Files This chapter includes the following topics About Retrieving Files Retrieving a File Fo
12. Mac as it appeared in the past Cancel Use as Backup Disk The Welcome to WD SmartWare screen displays If a Flash Player is installed on your computer the screen is animated Welcome to WD SmartWare What would you like to do aiia Retrieve a backup 5 Continue to Enhancing Performance with WD TURBO on page 8 optional and then Getting Started With WD SmartWare Software on page 9 CONNECTING THE DRIVE AND GETTING STARTED 7 MY PASSPORT FOR MAC USER MANUAL Enhancing Performance with WD TURBO WD TURBO is a utility available on the WD SmartWare VCD that you can install to improve the performance of the My Passport drive on a Mac To install WD TURBO 1 Double click the WD SmartWare icon on the desktop 2 Double click the extras folder 3 Double click the WD TURBO Installer icon DOO WD TURBO Driver Installer Install Remove V TURBO 1394 Driver V TURBO USB Driver Easy Install Remove Install 2008 Western Digital Corporation All rights reserved 4 On the WD TURBO Driver Installer screen click Install 5 To accept the license agreement click Accept WESTERN DIGITAL TECHNOLOGIES INC LICENSE AGREEMENT AND WARRANTY DISCLAIMER 0 NOTICE By accepting this License Agreement and or by installing using or copying the Licensed Software You are becoming a party to indicating Your consent to and agreeing to be bound by the
13. PASSPORT FOR MAC USER MANUAL Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long term wear on the drive To specify the inactivity period for the sleep timer 1 On the Drive Settings screen see Figure 13 on page 27 click Sleep Timer to display the Set Sleep Timer dialog Security Set Sleep Timer Set the amount of time before your drive goes to Register Drive sleep Diagnostics Note OS settings may override these settings SS AAA Sleep Timer Drive Erase After 10 minutes E SES a aka 12 imc ara 2 Inthe Turn off Drive box select the inactivity time interval at which you want to turn off the drive 3 Click Set Timer to save and implement your sleep timer selection Erasing Your Drive CAUTION Erasing your drive permanently deletes all of the data on your drive Always make sure that you no longer need any of the data on your drive before erasing the drive To erase your drive 1 On the Drive Settings screen see Figure 13 on page 27 click Drive Erase to display the Erase Drive dialog Security Erase Drive Warning Clicking Erase Drive es all the data on you Register Drive Diagnostics O understand Sleep Timer bas 2 Read the warning about the loss of data if you erase your drive 3
14. Support When contacting WD for support have your WD product serial number system hardware and system software versions available North America Asia Pacific English 800 ASK 4WDC Australia 1 800 42 9861 800 275 4932 China 800 820 6682 65 62430496 Spanish 800 832 4778 Hong Kong 800 6008 6008 India 1 800 11 9393 MNTL 1 800 200 5789 Reliance 011 26384700 Pilot Line Europe toll free 00800 ASK4 WDEU Indonesia 803 852 9439 00800 27549338 Japan 00 531 650442 Korea 02 703 6550 Europe 31 880062100 Malaysia 800 6008 6008 1 800 88 1908 65 62430496 Middle East 31 880062100 Philippines 1 800 1441 0159 Africa 31 880062100 Singapore 800 6008 6008 800 608 6008 65 62430496 Taiwan 800 6008 6008 65 62430496 Toll free number available in the following countries Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Spain Sweden Switzerland United Kingdom MY PASSPORT FOR MAC USER MANUAL Table of Contents WD Service and SuppOMm wie As pre 2 Accessing Online S pport cuca deu e aa Ron a oda 2 Contacting WD Technical Support kk kk kk kk kK kK KK KK nh 2 1 About Your WD Drive 002 a kk kk kk kk eee 1 Major Features of the Drive i kk kk kk kk kk kK kK kK KK KK kK KK kk KK kk kk kk lk kk kk k 1 Kit Contents ka aa y dwa RARO dya n WA kK ke RM A ate ne A 2 Optional Accessories ws xesan lt A ee e O REM a RUE EUR ka A e ae 2 Compatibility y gt ocio ia Wate ead ai
15. and copy them to your computer s hard drive You can however also use the file management functions of your operating system to e Open and view your backup drive file structure e Search for specific files or folders e Copy paste or drag and drop the backup file to your computer s hard drive RETRIEVING BACKED UP FILES 25 MY PASSPORT FOR MAC USER MANUAL Locking and Unlocking Your Drive This chapter includes the following topics Password Protecting Your Drive Unlocking Your Drive Turning Off the Drive Lock Feature Changing Your Password Password Protecting Your Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to be able to access your content on the drive CAUTION The WD SmartWare software uses your password to electronically lock and unlock your drive If you forget your password you will not be able to access the data that is on your drive or write new data to it You will have to erase the drive before you can use it again You can reach the Security pages for password management during the initial getting started process or from the Settings tab and the Drive Settings screen within the WD SmartWare application Once you are on the password page you can Create a password e Change a password e Eliminate the need for a password Important After you have created a password the drive can only be unlocked by a
16. on the desktop or WD SmartWare in the Applications list Click the extras folder and then the WD SmartWare Uninstaller folder Double click the WD SmartWare Uninstaller icon to display a Western Digital pop up screen WD SmartWare Uninstall Would you like to uninstall WD SmartWare Click Remove MANAGING AND CUSTOMIZING YOUR DRIVE 42 MY PASSPORT FOR MAC USER MANUAL Checking Drive Health The data files on your My Passport drive are important to you The WD SmartWare software has several built in diagnostic tools to help make sure that your drive is performing well Run one of the following tests if you are concerned that your drive is not operating properly Diagnostic Tool Description Quick S M A R T Status Check S M A R T is a failure prediction function that continuously monitors key internal performance attributes of the drive A detected increase in drive temperature noise or read write errors for example can provide an indication that the drive might be approaching a serious failure condition With advanced warning you could take precautionary measures like moving your data to another drive before a failure occurs The result of a quick S M A R T status check is a pass or fail evaluation of the drive s condition Quick Drive Test Your My Passport drive has a built in Data Lifeguard diagnostic utility that tests the drive for error conditions The quick drive test checks the drive for ma
17. options that whenever Preferences you reconnect your WD SmartWare drive to your computer Display the WD SmartWare Home screen e Check for software updates Setting the Preferences Options on page 38 Specifying a Different Retrieve Folder When you start a retrieve you can choose whether you want to store the retrieved files in either e Their original locations on your computer e A Retrieved Content folder By default the WD SmartWare software creates and uses a Retrieved Content subfolder in your MYDESKTOP folder To specify a different folder 1 Either create a new folder or determine which existing folder you want to use 2 On the Software Settings screen see Figure 8 on page 19 click Retrieve Folder to display the Set Retrieve Folder dialog Set Retrieve Folder urrent retrieve folde at rs MYDESKTOP Retrieved Cont E ZS SI Preferences Browse 3 Click Browse and use the browse function to identify the new retrieve folder 4 Click Apply to save and implement the new retrieve folder MANAGING AND CUSTOMIZING YOUR DRIVE 37 MY PASSPORT FOR MAC USER MANUAL Setting the Preferences Options When enabled each time you reconnect your My Passport drive to your computer the Preferences options e Display the WD SmartWare Home screen This is the default configuration of the WD SmartWare software and it is recommended when you routinely perform a n
18. original location a Select the To the Original Places option b Click Select Files to display the Select content to retrieve screen see Figure 11 on page 23 and proceed to step 4 on page 23 A retrieved content folder p Select the In the Retrieved Content Folder option b If you want to specify a different retrieve folder click Browse and use the browse function to identify the new retrieve folder c Click Apply to save and implement the new retrieve folder d Click Select Files to display the Select content to retrieve screen see Figure 11 on page 23 and proceed to step 4 on page 23 RETRIEVING BACKED UP FILES 21 MY PASSPORT FOR MAC USER MANUAL Backup Select a destination for retrieved files My Desktop s Mac mini My Passport Essential Macintosh HD My Passport Backed Up Volumes Computer User My Desktop s Mac mini MYDESKTOP From the list on the right select the volume from which you want to retrieve a file or files Figure 9 Retrieve Screen Backup Select a destination for retrieved files My Desktop s Mac mini My Passport Essential Macintosh HD My Passport Where would you like to retrieve your files Figure 10 Select a Destination for Retrieved Files Screen RETRIEVING BACKED UP FILES 22 MY PASSPORT FOR MAC USER MANUAL Backup Settings Select a destination for retrieved files My Passport Essential My Passport
19. terms of this License Agreement without modification If You do not understand and accept all of the following terms and conditions or You respond NO or give any other response that indicates You do not accept this License Agreement then You must not install use or copy the Licensed Software 1 DEFINITIONS a Agreement and or License Agreement shall mean this License Agreement and any and all documents incorporated by reference b j You and or Your shall mean the individual or legal entity exercising rights under and complying with all of the terms of this Agreement c 4 Licensed Software shall mean Western Digital Technology Inc s Decline Accept 6 Amessage informs you that installing the drivers requires you to restart your computer to make them active If you want to proceed click Yes Installing the Western Digital TURBO drivers requires you to restart the computer to make them active Do you want to proceed and install the drivers No ese CONNECTING THE DRIVE AND GETTING STARTED 8 MY PASSPORT FOR MAC USER MANUAL 7 Inthe Password box enter the password you normally enter to access this Mac WD TURBO Installer requires that you type li a your password Name MAC Details When installation is complete the computer restarts The My Passport icon on the desktop now looks like this Getting Started With WD SmartWa
20. My Passport for Mac Portable Hard Drive m gt e D 2 User Manual y m rev e Ji o Western Digital WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or e mail support service at support wdc com If the answer is not available or if you prefer please contact WD at the best telephone number shown below Your product includes 30 days of free telephone support during the warranty period This 30 day period starts on the date of your first telephone contact with WD Technical Support E mail support is free for the entire warranty period and our extensive knowledge base is available 24 7 To help us keep you informed of new features and services remember to register your product online at https www wdc com register Accessing Online Support Visit our product support website at support wdc com and choose from these topics Downloads Download drivers software and updates for your WD product Registration Register your WD product to get the latest updates and special offers Warranty amp RMA Services Get Warranty Product Replacement RMA RMA Status and Data Recovery Information Knowledge Base Search by keyword phrase or answer ID Installation Get online installation help for your WD product or software Contacting WD Technical
21. OR MAC USER MANUAL Registering Your Drive The WD SmartWare software uses your computer s Internet connection to register your drive To register your drive to receive free technical support during the warranty period and be kept up to date on the latest WD products 1 Make sure that your computer is connected to the Internet 2 On the Drive Settings screen see Figure 13 on page 27 click Register Drive to N g A OQ display the Register Drive dialog Register Drive WD lets you register your drive to receive PA SO support update notifications and customer Diagnostics First name Sleep Timer Drive Erase E mail address Required Field Preferred language English El es want to re munication trom 4 gistere pro pr 0 ies a products About your drive Product Name My Passport Essential Serial Number WXESOBPC3145 Drive Size 298 1 GB Firmware Revision 1 025 Type your first name in the First name box Type your last name in the Last name box Type your e mail address in the E mail address box Select your language in the Preferred language box Select or clear the Yes want to receive communication check box to specify whether or not you want to receive e mail notifications about software updates product enhancements and price discount opportunities Click Register Drive to register your drive MANAGING AND CUSTOMIZING YOUR DRIVE 40 MY
22. System Mac OS 10 5 6 2 Type your password in the Password box 3 Select the Remove security option 4 Click Update Security Settings to remove password protection from your drive and redisplay the Set Security screen Changing Your Password To change your password 1 On the Your Drive is Secure screen select the Change password option and a Type your new password in the New password box b Retype your new password in the Verify password box c Type a hint to help remind yourself of your new password in the New password hint box 2 Click Update Security Settings to change your password LOCKING AND UNLOCKING YOUR DRIVE 30 MY PASSPORT FOR MAC USER MANUAL Managing and Customizing Your Drive This chapter includes the following topics Launching WD SmartWare Software Safely Dismounting the Drive Dismounting the Virtual CD Displaying the Status and Serial Number of the Drive Unlocking the Drive Manually Your Computer Is Woken From Sleep Mode Customizing Your Drive Settings Updating Your Software Uninstalling the WD SmartWare Software Once you have installed the WD SmartWare software the WD SmartWare icon displays in the bar at the top right of the screen O 4 Thu 53PM qQ t Clicking the icon enables you to perform the following actions e Launch the WD SmartWare software e Safely dismount the drive and the virtual CD e Check the remaining capacity of the drive e Display the seria
23. System compatibility 3 T Troubleshooting 52 U Unlocking manually Mac in sleep mode 36 WD SmartWare not available 35 Unlocking the drive 28 35 from the virtual CD 36 with the WD SmartWare software 28 without the WD SmartWare software 29 Updating the WD SmartWare software 42 USB drive interface 4 V Virtual CD definition 6 dismounting 33 unlocking the drive from 29 MY BOOK FOR MAC USER MANUAL Ww Warranty 55 WD TURBO 8 WD Service 55 Windows disconnecting a drive 51 drive overheating 51 flashing icon alerts 51 restarting the WD SmartWare software 50 status check 50 temperature check 50 uninstalling WD SmartWare software 51 Windows Vista Windows 7 installing drive on 47 Windows XP installing drive on 46 INDEX 57 Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD and the WD logo are registered trademarks and My Passport WD SmartWare and Data Lifeguard are trademarks of Western Digital Technologies Inc Other marks may be mentioned herein that belong to other companies O 2009 Western Digital Technologies Inc All rights reserved Western Digital
24. Up Software to display the Software Settings screen see Figure 8 on page 19 BACKING UP YOUR COMPUTER FILES 18 MY PASSPORT FOR MAC USER MANUAL Retrieve Settings Software Settings lt My Desktop s Mac mini My Passport Essential l SetFile History Set File History Enter the number of backup versions to keep for each file Backup Speed 5 Retrieve Folder APP Preferences About your software Product Name WD SmartWare Version 1 1 0 0 Back to Main Settings Figure 8 Software Settings Screen Specifying the Number of Backup Versions The WD SmartWare software enables you to keep up to 25 older versions of each file If you overwrite or delete a file by accident or want to see the file a couple of versions ago The WD SmartWare software has a copy for you You will always have the most recent specified number of versions of each file available for retrieves and you can choose to keep between 1 and 25 versions Keeping more versions e Improves your ability to retrieve files from a longer back in time period e Consumes more disk space To specify the number of backup versions that you want to keep for each file 1 On the Software Settings screen see Figure 8 click Set File History to display the Set File History dialog Set File History Enter the number of backup versions to keep for each file Eur BACKING UP YOUR COMPUTER FILES 19
25. Ware icon displays in the Windows task bar RoC eA BM Clicking the icon enables you to perform the following actions e Launch the WD SmartWare software e Check the status and temperature of the drive e Safely disconnect the drive e Monitor alerts USING THE DRIVE WITH WINDOWS 49 MY PASSPORT FOR MAC USER MANUAL The sections below describe how to use the icon and alternative methods to perform these actions as well as how to unlock the My Passport for Mac drive using the virtual CD on the desktop Launching WD SmartWare Software If the WD SmartWare software is running in the background you can launch it in the following ways e Click Start gt All Programs gt WD SmartWare gt WD SmartWare e Double click the WD SmartWare icon in the task bar Note You can also right click or left click the WD SmartWare icon in the task bar and select WD SmartWare The WD SmartWare Home screen displays My Passport Essential My Passport 6 297 4 GB Total File History 73 8 MB 111 3 GB Free 297 4 GB Free WD SmartWare Version 0 1 15 0 Update Software Checking Status and Temperature Mouse over the WD SmartWare icon in the system tray to display the information WD Drive Manager Status Drive Name Volumes Used Locked Temperature My Passport Essential USB HDD G 1 No OK TIL ISTA f E A Jy Monday m USING THE DRIVE WITH WINDOWS 50 MY PASSPORT FOR MAC USER MANUAL Moni
26. Ware lets you secure your drive to prevent others from accessing your files Choose a password d Verify password Password hint W Warning WD cannot retrieve your password If you forget your password you will permanently lose access to your data O t understand Type your password in the Choose a password box Retype your password in the Verify password box MY PASSPORT FOR MAC USER MANUAL Type a hint to help remind yourself of your password in the Password hint box Read the warning about the possibility of data loss if you forget your password Click the I understand check box to signify that you accept the risk LOCKING AND UNLOCKING YOUR DRIVE 27 MY PASSPORT FOR MAC USER MANUAL 9 Click Save Security Settings to save your password and enable password protection for your drive CAUTION After creating a password the drive remains unlocked for as long as you continue your current work session Then the WD SmartWare software e Locks the drive when you shut down your computer disconnect your drive or the computer goes into the sleep mode e Requires you to type your password to unlock the drive when you restart your computer or reconnect your drive Unlocking Your Drive After you have created a password to keep others from accessing the files on your drive you will have to type your password to unlock the drive whenever e You shut down and restart your computer You discon
27. and found to comply with the limits of a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This unit generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment ICES 003 NMB 003 Statement Cet appareil num rique de la classe B est conforme la norme ICES 003 du Canada This device complies with Canadian ICES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuv
28. e 0 N Y o DriveUnlock extras User Manuals MacOS y E WD SmartWare WD SmartWare What is this html The WD SmartWare Drive Unlock screen displays WD SmartWare Drive Unlock Unlock your drive Enter your password to unlock your drive Password My Book Essential li Name y Password hint Serial WCAVY0427867 Size B04 4 MB 3 Enter your password and click the Unlock button If you do not remember your password click the arrow to the left of Password Hint to reveal the hint 4 Click Unlock to unlock your drive If you click Exit you will not be able to access the files on your drive 5 Atthe Your drive is now unlocked prompt click Exit to close the WD SmartWare Drive Unlock screen The WD SmartWare Home screen displays MANAGING AND CUSTOMIZING YOUR DRIVE 35 MY PASSPORT FOR MAC USER MANUAL Your Computer Is Woken From Sleep Mode If your computer goes into sleep mode an unlock screen may not display when you reactivate the computer To unlock the drive you can use the VCD as described above or the following method To unlock using the WD SmartWare icon 1 Right click the WD SmartWare icon Y 2 Select the drive and then Unlock Drive About WD SmartWare My Passport Essential Unlock Drive mount DI Unmount CD 3 The WD SmartWare Drive Unlock screen displays Enter your password and click the Unlock button ae WD SmartWare Drive Unl
29. e A Cancel Retrieving button is available for you to stop the retrieve 8 Reappearance of the Select content to retrieve screen and a Retrieval accomplished message signifies completion of the retrieve A Partial retrieve accomplished message means the file you selected for the retrieve was not copied to the specified retrieve location In this case either a e Files Not Retrieved message provides the number of files that were not retrieved and a link to a failed to retrieve information screen Click the View files link to see the list of files and the reasons they were not retrieved e Destination is full message means that your computer does not have sufficient disk space to complete the retrieve Retrieving a Folder To retrieve a folder from your drive and all of the content within a folder which may be across multiple categories in the retrieve files selection box see Figure 12 on page 23 right click the folder of interest and choose Select folder in all content categories Retrieving All of Your Content On the Select content to retrieve screen see Figure 11 on page 23 choose the Retrieve all Files option which will retrieve content across all categories and copy them to either their original locations or the Retrieve Contents folder RETRIEVING BACKED UP FILES 24 MY PASSPORT FOR MAC USER MANUAL Retrieving Files Directly from the Drive Using the WD SmartWare Retrieve feature is the best way to find backed up files
30. e Drive You can use the WD SmartWare icon YN determine whether the drive is locked how full the drive is and the drive s serial number 1 Click the WD SmartWare icon to display a list of drives About WD SmartWare S N WXG0A59C8485 2 My Passport Essential Open WD SmartWare Unlock Drive Unmount Drive Unmount CD 2 Select the My Passport The submenu displays the serial number of the drive the space available if the drive is unlocked and other options 3 If the WD SmartWare software has been installed and the drive is locked a Click Unlock Drive b Type the password you set up to unlock the software and click the Unlock button WD SmartWare Unlock My Passport Essential To continue your My Passport Essential Desa drive must be unlocked Please provide your password b Password hint The space available displays on the submenu MANAGING AND CUSTOMIZING YOUR DRIVE 34 MY PASSPORT FOR MAC USER MANUAL Unlocking the Drive Manually You may need to unlock the drive manually in cases such as the following WD SmartWare Software is Not Available e You uninstalled the software and left the drive is locked e You move your drive to another system and need to unlock it without installing the software To unlock the drive 1 Double click the WD SmartWare virtual CD on the desktop 2 Double click the DriveUnlock icon eoo AWD SmartWare O A 1 of 6 selected Zero KB availabl
31. e di ae a a It ls dak eek 3 Drive Format epe pede ve axe m ERR NN 3 Physical Description ues enc mcer al x xwaka ee 2 RR ee eR kak lA J k eg 3 TED Ak Anta eet rte sv ign a qe ier bec eed AA A pe t 3 USB 2 0 Interface s umet eme E o erede to tei e N dn dL ad qe nus 4 Registering Your WD Product ga wa kaka k xw ana lal n 4 Handling Precautions 0000 kk kk kK KK KK kK kk kK kK KK kk kk kk kk kk kk lk lk rn 4 2 Connecting the Drive and Getting Started 5 Connecting the Drive si isxa Diae kk kay kulk del Rh 5 Installing the Drive os SLA uz Ab 2 A ad Ems 6 Installing on a Mac OS X Tiger Leopard Snow Leopard kk kK KK KK KK KK 6 Enhancing Performance with WD TURBO kk kk kk kk kK KK KK KK KK KK KK kK kK kk kk 8 Getting Started With WD SmartWare Software kk kk kk kk KK KK KK eee 9 WD SmartWare Overview kk kk kk kk kk kk kk kk kK kk kk kk kk kk kk kk kk kk kk ka 11 WD SmartWare Home Screen Jk kk kk kk kk kk kK KK KK KK KK KK KK KK KOK KK KK KK kk KK kk kk 11 Viewing the Info Online Help Topics kk kk kk kk kk kk KK KK KK KK eee 12 3 Backing Up Your Computer Files oooooooooooooo 13 About Backing Up Your Computer Files kk kk kk kk kK KK KK KK KK KI KK KK KK KK KK 13 BackingiIt All Ls raf oA nlite ore pact G n oS e a w Wak e KOK Rly 15 Advanced Backup Capabilities lille 16 Selecting Specific Content to Back Up 2 kk kk
32. e screen displays If a Flash Player is installed on your computer the screen is animated 9 Welcome to WD SmartWare What would you like to do Back Up Files Set Up Drive Don t show this screen again Skip and install c Continue to Getting Started With WD SmartWare Software on page 9 If Autorun AutoPlay is disabled on your computer a If the Found New Hardware screen Figure 15 on page 47 appears click Cancel The WD SmartWare virtual CD drive is listed under Devices with Removable Storage USING THE DRIVE WITH WINDOWS 48 MY PASSPORT FOR MAC USER MANUAL b Double click the WD SmartWare virtual CD WD Smartware E iy Note WD SmartWare software is provided in the form of a virtual CD VCD drive on your My Passport drive The VCD displays on your desktop and behaves just like a physical CD To view the contents of the VCD such as the documentation and some extra programs right click and select Open The Welcome to WD SmartWare screen displays If a Flash Player is installed on your computer the screen is animated Welcome to WD SmartWare What would you like to do Back Up Files Set Up Drive _ Don t show this screen again Skip and install 3 Continue to Getting Started With WD SmartWare Software on page 9 Managing the Drive on Windows Once you have installed the WD SmartWare software see Getting Started With WD SmartWare Software on page 9 the WD Smart
33. enance either contact the dealer from whom you originally purchased the Product or visit our product support website at support wdc com for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration serial number required via support wdc com WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession Limited Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your limited warranty depends on the country in which our Product A The term of your limited warranty is for T em in the orth South and Gentral America region 2 years in the Europe the Middle East and Africa region and 3 years in the Asia Pacific region unless otherw
34. er Leopard Snow Leopard 1 Turn on your computer 2 Connect the drive s USB cable as shown in Figure 1 or Figure 2 The WD SmartWare CD displays on the desktop and is listed under Devices in Finder Note WD SmartWare software is provided in the form of a virtual CD VCD drive on your My Passport drive The VCD displays on your desktop and behaves just like a physical CD To view the contents of the VCD such as the documentation and some extra programs right click and select Open The My Passport icon also displays on the desktop CONNECTING THE DRIVE AND GETTING STARTED 6 MY PASSPORT FOR MAC USER MANUAL 3 Double click the WD SmartWare virtual CD 4 Mac OS X Leopard and Snow Leopard only A message asks whether you want to use the My Passport drive to back up with Time Machine If you do not want to use it click Cancel If you do want to use the Time Machine backup software click Use as Backup Disk The My Passport icon now displays as Note WD SmartWare software is fully compatible with Apple s Time Machine software When using Time Machine the WD SmartWare software can still be used for password protecting the drive registering the drive and running diagnostics Do you want to use MY PASSPORT to back up with Time MO Machine m Time Machine keeps an up to date copy of everything on your Mac It not only keeps a spare copy of every file it remembers how your system looked so you can revisit your
35. g the amount of data that has been backed up e The blue background in the Content Gauge for your computer s hard drive changes to yellow amber for all of the files that have not yet been backed up e The gray background in the Content Gauge for your My Passport drive changes to blue for each category as the backup completes e You can continue to set up you drive or perform any other functions since the WD SmartWare software will back up all of your files in the background e A Pause Backup button is available for you to stop the backup Appearance of a backup successfully finished message means that the backup completed normally If any files could not be backed up the WD SmartWare software displays a e Caution message indicating the number of files involved e View link that you can click to see a list of the files and the reasons they were not backed up Some applications and running processes can keep files from being backed up If you cannot determine why some of your files were not backed up try a Saving and closing all of your open files b Closing all running applications including your e mail program and web browser BACKING UP YOUR COMPUTER FILES 15 MY PASSPORT FOR MAC USER MANUAL Important Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup The best long term solution would be to relegate the drive to l
36. he Additional Files category includes all of the files shown in the used space portion of your drive properties This space is not available for backups In the Content Gauges and the Detailed View content box the file categories are based on the following folders on your computer Music Movies Pictures Mail Documents Other Each category includes all of the files in the represented folder except the Other category which includes all of the files in all other folders on your computer BACKING UP YOUR COMPUTER FILES 14 MY PASSPORT FOR MAC USER MANUAL Note that e The System category shown against a dark gray background includes all of your operating system files that are not available for backup Files that are not backed up include system files program files applications and working files The Retrieved category also shown against a dark gray background shows the files that you have retrieved from a prior backup They too are not available for backup e Hovering the cursor over a category displays the number of files in the category To back up other internal hard drives click the Home tab and select an alternative drive Backing It All Up To back up all of your computer files 1 2 3 4 Click the Backup tab to display the Backup screen see Figure 6 on page 14 Click Run Backup to back up all of your files During the backup e The Backup screen displays a progress bar and a message indicatin
37. he Start menu and select Windows Update Drive Format Your My Passport for Mac drive is preformatted as a single HFS J partition for compatibility with all Mac OS X operating systems If you wish to use this drive with a PC see Reformatting the Drive on page 45 and Troubleshooting on page 52 Physical Description LED The power activity LED is located on the spine of the device Appearance Description On steady Idle Fast flashing for approx 3 times per second Activity Slow flashing approx every 2 5 second System standby ABOUT YOUR WD DRIVE 3 MY PASSPORT FOR MAC USER MANUAL USB 2 0 Interface Hi Speed USB USB 2 0 supports data transfer rates up to 480 Mb s USB 2 0 is backward compatible with USB 1 1 Connection to a USB 1 1 drive transfers data at USB 1 1 speed up to 12 Mb s Registering Your WD Product Register your WD product to get the latest updates and special offers You can easily register your drive using the WD SmartWare software as described in Registering Your Drive on page 40 Another way is to register online at register wdc com Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation Drives may be damaged by rough handling shock or vibration Be aware of the following precautions when unpacking and installing your external storage product Do not drop or jolt the device e
38. iled View to open the backup files content box y Detailed View My Desktop s Mac mini Name Size Other 43 3 MB Pictures 0 KB Music 0 KB Movies 0 KB Mail 0 KB Documents 623 3 KB Apply Revert In the backup files content box e Select the check boxes for the categories of files that you want to include in the backup e Clear the check boxes for the categories of files that you want to exclude from the backup Changing the selections activates the Apply and Revert buttons v Detailed View My Desktop s Mac mini Pictures Music Movies Mail Documents Apply Revert Click Apply to refresh the Content Gauge for your My Passport drive Click Run Backup to back up the selected categories of files BACKING UP YOUR COMPUTER FILES 17 MY PASSPORT FOR MAC USER MANUAL Changing the Backup Software Settings To optimize your backup you can e Specify the number of backup versions to keep for each file e Pause backups until your computer is idle In order to configure these backup options 1 Click the Settings tab to display the Settings screen see Figure 7 fitlab s Mac Pro Backup Software Settings My Passport Essential Software Settings Drive Settings Software Settings let you set the number of backup versions you want to register keep determine when backup occurs a sleep timer and erase your drive Set Up Drive Figure 7 Settings Screen 2 Click Set
39. iles and resumes automatic continuous backup as before Additionally the Backup screen see Figure 6 on page 14 provides e Content Gauges for your computer s disk drives so you can see the number of files and the storage size for each content category e A Refresh View button for refreshing the Content Gauges e A Detailed View content box that you can use to select specific categories of files or folders to back up with an Apply button for implementing your selections e Run Backup and Pause Backup buttons for starting and stopping backups BACKING UP YOUR COMPUTER FILES 13 MY PASSPORT FOR MAC USER MANUAL Backup Retrieve Ready to perform backup My Desktop s Mac mini My Passport Essential Macintosh HD My Passport gt led View 111 5 GB Total Detal 297 3 GB Total 297 1 GB Free Refresh View Pause Backup e Backup Run Backup Figure 6 Backup Screen In the Content Gauges for your computer s disk drives the categories of files that would be included in the backup if you click Run Backup are shown Light blue background in the Content Gauge for your computer s hard drive represents the original files that are available for backup Gray background in the Content Gauge for your My Passport drive represents the potential backup copies of the original files Dark blue background identifies categories of files that have been backed up In the Content Gauge for your My Passport drive t
40. ing your computer s file management utility to open the WD SmartWare virtual CD and double clicking the Unlock file e Double clicking the WD SmartWare virtual CD on the desktop and double clicking the DriveUnlock icon WD SmartWare Drive Unlock Unlock your drive Enter your password to unlock your drive Password lil Name MyPassport Essent Serial WXE508PC3145 uu Size 320 2 GB 2 lype your password in the Password box b Password hint If you provided a password hint when you created your password click the Password hint pointer to see the hint 3 Click Unlock to unlock your drive If you click Exit you will not be able to access the files on your drive 4 Atthe Your drive is now unlocked prompt click Exit to close the WD SmartWare Drive Unlock utility screen LOCKING AND UNLOCKING YOUR DRIVE 29 MY PASSPORT FOR MAC USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive 1 Click Security on the Drive Settings screen see Figure 13 on page 27 to display the Your Drive is Secure dialog Your Drive is Secure ur current security settings please o change Register Drive enter your password below Diagnostics Sleep Timer Drive Erase Remove security Change password About your drive Product Name My Passport Essential Serial Number WXESOBPC3145 Drive Size 298 1 GB Firmware Revision 1 025 Operating
41. ise required by law The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or o is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at support wdc com accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing limited warranty is WD s sole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed mpieg or statutory including but not limited to an implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial
42. ive Test e Complete Drive Test CHECKING DRIVE HEALTH 44 MY PASSPORT FOR MAC USER MANUAL Using the Drive with Windows The My Passport drive that you purchased is preformatted as a single HFS J partition for compatibility with Mac OS X operating systems If desired you can reformat it to NTFS for compatibility with Windows operating systems You can also reformat a Windows drive to HFS J This chapter includes the following topics Reformatting the Drive Installing on Windows XP Installing on Windows Vista Windows 7 Managing the Drive on Windows Launching WD SmartWare Software Checking Status and Temperature Monitoring Icon Alerts Disconnecting the Drive Safely Uninstalling the WD SmartWare Software Reformatting the Drive CAUTION Reformatting the drive erases all its contents If you have already saved files on the drive be sure to back them up before reformatting it Go to support wdc com Refer to Knowledge Base Answer ID 3645 for formatting a Mac to the NTFS file system for use on Windows XP and ID 3647 for formatting it for Windows Vista Refer to Knowledge Base Answer ID 3322 for reformatting the drive to NTFS format See Troubleshooting on page 52 for more information about reformatting a drive If you reformat your drive for use with Windows follow the procedures below USING THE DRIVE WITH WINDOWS 45 MY PASSPORT FOR MAC USER MANUAL Installing on Windows XP 1 After you physically c
43. jor performance problems The result of a quick drive test is a pass or fail evaluation of the drive s condition Complete Drive Test The most comprehensive drive diagnostic is the complete drive test lt methodically tests each and every sector for error conditions and inserts bad sector markers as required The best time to run the drive diagnostics and status checks is on a regular basis before you encounter any problems with your drive And because they are so fast running the quick S M A R T status check and the quick drive test provides a high level of assurance with minimal inconvenience Run all three whenever you encounter disk error conditions when backing up or retrieving files To run drive diagnostics and status checks 1 On the Drive Settings screen see Figure 13 on page 27 click Diagnostics to display the Diagnostics dialog Diagnostics Perform a S M A R T Self Monitoring Analysis and Reporting Technology drive check that predicts imminent drive failure This status check completes within a second or two Perform a quick drive self test This test typically takes up to 2 minutes to complete Drive Erase Perform a full media scan to detect bad sectors This test may take hours for large drives CHECKING DRIVE HEALTH 43 MY PASSPORT FOR MAC USER MANUAL 2 Click the button for the test that you want to run e Quick SMART Status e Quick Dr
44. kk kK kK KK e 17 Changing the Backup Software SettingS Sk kk kk kk kK KK KK KK KK KK KK KK KK kk kk 18 4 Retrieving Backed Up Files lt ooooooooooomomomooo 21 About Retrieving Files rer n a a E EE eh 21 Retrieving a Fle Folder as a 6 42240 xn hepa ets X d 0 PA 21 Retrieving a Folder ix Akan a a a deva yay ete a e a D 24 Retrieving All of Your Content kk kk kk kk kk KK kK KK teens 24 Retrieving Files Directly from the Drive 2 0 kk kk kK KERR KK KK KK KK 25 5 Locking and Unlocking Your Drive J J kasa kk kk kk kk kk kk kk 26 Password Protecting Your Drive W kk kk kk kk kk kk kK eee 26 TABLE OF CONTENTS iii 10 MY PASSPORT FOR MAC USER MANUAL Unlocking Your Drive esha eee See ee ee Pad a aaa 28 Unlocking Your Drive With the WD SmartWare Software 0 00 e KK eee 28 Unlocking Your Drive Without the WD SmartWare Software XW KK KK KK KK KK 29 Turning Off the Drive Lock Feature llis 30 Changing Your Password east REF RIP UDPER EUER RENE TEE Ya IX 30 Managing and Customizing Your Drive ees 31 Launching WD SmartWare Software JJ kk kk kk kk kk KK kK KK ree 31 Safely Dismounting the Drive kk kk kk kk KK KK KK KK eh 33 Dismounting the Virtual CD erresa nind ek y yalan A A tees 33 Displaying the Status and Serial Number of the Drive llle 34 Unlocking the Drive Manually lt mer
45. l number of the drive e Monitor drive status and temperature e Unlock the drive manually The sections below describe how to use the icon and alternative methods to perform these actions Launching WD SmartWare Software If the WD SmartWare software is running in the background after it has been installed you have two ways to restart it e Click the WD SmartWare icon and select Open WD SmartWare EE Thu 4 00PM About WD SmartWare My Passport Essential Open WD SmartWare MANAGING AND CUSTOMIZING YOUR DRIVE 31 Double click WD SmartWare in the Applications list E 10 5 6 H Disk Q WD SmartWare El mac Y SHARED EM c2k5b1 1c6xw71 E 1crmbk1 E 1im9sc1 EM 1msecurity E 1yrf h1 EM 27mhxg1 Dal Y PLACES E Desktop f mac jj Documents II fH ical Chat ES Image Capture iSync D Tunes E Mail W Photo Booth amp Preview Q QuickTime Player Safari GB Spaces Stickies ES System Preferences 7 TextEdit Time Machine G utilities LJ wD Anywhere Backup E WD Smartware MY PASSPORT FOR MAC USER MANUAL Mar 18 2009 2 50 PM Mar 18 2009 2 50 PM Mar 18 2009 2 50 PM Mar 18 2009 2 50 PM Apr 13 2009 4 17 PM Mar 18 2009 2 50 PM Mar 18 2009 2 50 PM Mar 18 2009 2 50 PM Mar 18 2009 2 50 PM Apr 13 2009 4 17 PM Mar 18 2009 2 50 PM Sep 23 2007 9 53 PM Mar 18 2009 2 50 PM Sep 23 2007 9 52 PM Mar 18
46. larger than 32 GB in Windows however Windows users can overcome these file size limitations by formatting the drive to NTFS using the Disk Management utility See answer ID 1287 at support wdc com and article IDs 314463 and 184006 at support microsoft com for further details To create partitions larger than 32 GB in FAT32 when reformatting the drive download the External USB FireWire FAT32 For matting Utility from support wdc com download Frequently Asked Questions Q Why does the drive not power up A Be sure the drive is plugged in to a power source A special cable may be needed for computers with limited bus power For more information in the U S visit our Web site at store westerndigital com Outside the U S contact WD Technical Support in your region Q Why is the drive not recognized under My Computer or on the computer desktop A If your system has a USB 2 0 PCI adapter card be sure that its drivers are installed before connecting your WD USB 2 0 external storage product The drive is not recognized correctly unless USB 2 0 root hub and host controller drivers are installed Contact the adapter card manufacturer for installation procedures Q Why won t my computer boot when connect my USB drive to the computer before booting A Depending on your system configuration your computer may attempt to boot from your WD portable USB drive Refer to your system s motherboard BIOS setting documentation to disable this feature or
47. lder Retrieving a Folder Retrieving All of Your Content Retrieving Files Directly from the Drive About Retrieving Files The WD SmartWare software makes it easy for you to retrieve files that have been backed up on your My Passport drive and either e Restore them to their original locations on your computer e Copy them to a special retrieve folder Retrieve is generally a five step process 1 Choose the drive to retrieve content from on the Home screen 2 Choose the backup you want to retrieve content from This is only required if you have created several different backups on your My Passport drive 3 Choose whether content will be retrieved to a special retrieval folder or to the original location 4 Choose what content to retrieve either files folders or everything 5 Retrieve the content Retrieving a File Folder After selecting the drive on the Home screen you can retrieve files or complete folders from your My Passport drive To retrieve a file or folder from your drive 1 Click the Retrieve tab to display the Retrieve screen see Figure 11 on page 23 2 In the Backed Up Volumes box select the WD SmartWare volume that you want to retrieve a file or folder from and click Select Destination to display the Select a destination for retrieved files screen see Figure 10 on page 22 3 On the Select a destination for retrieved files screen IF you want to copy your retrieved contentto THEN Its
48. loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential camanan so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state APPENDIX 55 Index A Accessories optional 2 B Backup about backing up files 13 files content box 17 procedure 15 16 screen 14 Box contents 2 C Cables 2 CAUTION about erasing the drive 41 about lost passwords 26 about preventing data loss when dis connecting 33 51 about your unlocked drive 28 China RoHs 54 Compatibility with operating systems 3 Compliance 53 Connecting the drive 5 Converting drive format 52 Creating a password 26 D Diagnostics drive setting 39 Dismounting drive 33 Dock for drive 2 Drive connecting 5 diagnostics and status checks 43 eraser setting 39 handling precautions 4 sleep timer 41 Drive formats 3 Drive Settings diagnostics 39 drive eraser 39 41 file history 37 registration 39 40 security 26 39 sleep timer 39 41 E Environmental compliance China 54 Erase Drive screen 41 Erasing the drive 41 CAUTION about erasing the drive 41 MY BOOK FOR MAC USER MANUAL F FAQs 52 FCC Class B information 53 File histor
49. main hard drive In the Content Gauge for your computer s hard drive all of your files that are available for backup are shown against a blue background in categories that are based on the following folders on your computer e Music Movies e Pictures Mail e Documents e Other Each category includes all of the files in the represented folder except the Other category which includes all of the files in all other folders on your computer Note that e The System category shown against a dark gray background includes all of your operating system files that are not available for backup Files that are not backed up include system files program files applications and working files The Retrieved category also shown against a dark gray background shows the files that you have retrieved from a prior backup They too are not available for backup e Hovering the cursor over a category displays the number of files in the category In the Content Gauge for your My Passport drive the Additional Files category includes all of the files shown in the used space portion of your drive properties This space is not available for backups Viewing the Info Online Help Topics Each WD SmartWare screen provides easy access to online help information to quickly guide you through your backup retrieve and settings tasks Whenever you are uncertain about what to do just click the info online help icon in the upper right corner of any sc
50. nect and reconnect the drive to your computer e Your computer goes into the sleep mode You will have to do this even if you do not have the WD SmartWare software installed on your computer Unlocking Your Drive With the WD SmartWare Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer the WD SmartWare software displays the Please provide your password prompt WD SmartWare To continue your My Passport Essential drive must be unlocked Please provide your password Cancel To unlock your drive 1 Type your password in the Password box If you provided a password hint when you created your password click the Password hint pointer to see the hint 2 Click Unlock to unlock your drive and enable the WD SmartWare software Clicking Cancel leaves the drive locked and inhibits access to the Backup and Retrieve functions LOCKING AND UNLOCKING YOUR DRIVE 28 MY PASSPORT FOR MAC USER MANUAL Unlocking Your Drive Without the WD SmartWare Software Whenever you connect your password protected drive to a computer that does not have the WD SmartWare software installed you can still access the virtual CD partition on your drive and install the WD SmartWare software as usual You will not be able to access the data portion of your drive To unlock the drive without the WD SmartWare software installed 1 Start the WD SmartWare Drive Unlock utility by either e Us
51. nizes and displays your content into categories and shows the progress of your backup e Bring back lost files effortlessly Retrieve your valuable data to its original location whether you ve lost all your data deleted a file or just overwritten an important file e Take control Customize your backup set drive security run diagnostics manage the power settings and more from the WD SmartWare control center Drive lock Gain peace of mind knowing that your data is protected from unauthorized access or theft with password protection and 256 bit hardware based encryption USB 2 0 interface A simple connection that offers convenience and compatibility among multiple computers Power miser My Passport ultra portable drives are designed to save energy WD GreenPower Technology lowers internal drive power consumption by up to 30 a sleep mode reduces power during idle times and a power saving feature turns the drive on and off with your computer ABOUT YOUR WD DRIVE 1 MY PASSPORT FOR MAC USER MANUAL Planet friendly We designed a small box from recycled materials to minimize waste We encourage you to recycle it Ready to plug and play with Mac computers Formatted for compatibility with all Mac OS X operating systems Support for multiple devices One installation of the software supports up to three WD devices My Passport and or My Book drives shipped with WD SmartWare software Important For the latest WD
52. o WD SmartWare screen displays If a Flash Player is installed on your computer the screen is animated c Continue to Getting Started With WD SmartWare Software on page 9 Installing on Windows Vista Windows 7 After the drive is physically connected depending on your computer setup two or three screens may pop up 1 If Autorun AutoPlay is enabled on your computer a On the Found New Hardware screen click Cancel Found New Hardware Windows needs to install driver software for your WD SES Device USB Device Locate and install driver software recommended Windows will guide you through the process of installing driver software for your device gt Ask me again later Windows will ask again the next time you plug in your device or log on Don t show this message again for this device Your device will not function until you install driver software Cancel Figure 15 Found New Hardware Screen USING THE DRIVE WITH WINDOWS 47 2 MY PASSPORT FOR MAC USER MANUAL b In the AutoPlay screen click the Run WDSmartWare exe button 5 n AutoPlay WD CD Drive E WD SmartWare E Always do this for software and games Install or run program Run WDSmartWare exe Publisher not specified General options k Open folder to view files usina V dows Explorer Set AutoPlay defaults in Control Panel Figure 16 AutoPlay Screen The Welcome to WD SmartWar
53. ock Unlock your drive Enter your password to unlock your drive Password Name Book Essential e Mr Password hint Serial WCAVY0427867 Size B04 4 MB Customizing Your Software Settings The WD SmartWare software makes it easy for you to quickly customize its own software settings for the best possible performance with your drive by e Specifying the number of backup versions that you want to keep for each file e Inhibiting backups until times when your computer is idle e Specifying a unique folder on your computer to store files retrieved from your drive e Automatically Displaying the WD SmartWare Home screen whenever you connect your drive to your computer Checking for WD SmartWare software updates MANAGING AND CUSTOMIZING YOUR DRIVE 36 MY PASSPORT FOR MAC USER MANUAL To customize your WD SmartWare software settings for the best possible performance with your drive on the Software Settings screen see Figure 8 on page 19 IF you wantto THEN click AND see Change the number of backup Set File History versions to keep for each file Specifying the Number of Backup Versions on page 19 Enable anytime backups or inhibit Backup Speed them until your computer is idle Pausing Backups Until Your Computer is Idle on page 20 Specify a path to a different retrieve Retrieve Folder folder Specifying a Different Retrieve Folder on page 37 Change the
54. ong term archive storage and a Click the Home tab to display the Home screen b Click the WDStore link in the WD Online box to view the Western Digital Online Store website c Click External Hard Drives and select the best drive to suit your future requirements Until your new drive arrives you might be able to free some space on the full drive by reducing the number of backup versions kept for each file see Specifying the Number of Backup Versions on page 19 5 If you clicked Pause Backup at step 3 the Stop backup confirmation prompt reminds you that if you stop the backup before it completes the WD SmartWare software removes all of the backup files that were just copied to your My Passport drive To continue click either e Return to Backup to disregard your pause request and resume the backup e Remove Files and Stop to follow through with your pause request stop the backup and remove the newly created backup files Advanced Backup Capabilities The advanced backup capabilities include e Selecting specific content to back up e Changing the backup software settings Choosing the number of backup versions to keep Pausing the backup until your computer is idle BACKING UP YOUR COMPUTER FILES 16 MY PASSPORT FOR MAC USER MANUAL Selecting Specific Content to Back Up To back up some of your computer files 1 2 3 4 On the Backup screen see Figure 6 on page 14 select Deta
55. onnect the drive as shown in Figure 1 and Figure 2 the Found New Hardware Wizard screen displays Click Cancel to bypass the wizard The WD SmartWare software will install the appropriate driver for this drive Found New Hardware Wizard Welcome to the Found New Hardware Wizard Windows will search for current and updated software by looking on your computer on the hardware installation CD or on the Windows Update Web site with your permission Read our privacy policy Can Windows connect to Windows Update to search for software O Yes this time only O Yes now and every time connect a device O No not this time Click Next to continue Cancel Figure 14 Found New Hardware Wizard 2 If Autorun AutoPlay is disabled on your computer install the software manually a Open My Computer b Double click the WD SmartWare virtual CD which is listed under Devices with Removable Storage A WD Smartware E Note WD SmartWare software is provided in the form of a virtual CD VCD drive on your My Passport drive The VCD displays on your desktop and behaves just like a physical CD To view the contents of the VCD such as the documentation and some extra programs right click and select Open USING THE DRIVE WITH WINDOWS 46 MY PASSPORT FOR MAC USER MANUAL Welcome to WD SmartWare What would you like to do Back Up Files Set Up Drive a Don t show this screen again Skip and install The Welcome t
56. prevent others from accessing your files Choose a password PA Verify password Password hint W Warning WD cannot retrieve your password If you forget your password you will a See ye understand About your drive Product Name unknown device Serial Number null Drive Size 650 0 MB Firmware Revision 00 Operating System Mac OS 10 5 6 radit Figure 4 Initial Drive Settings Screen CONNECTING THE DRIVE AND GETTING STARTED 10 MY PASSPORT FOR MAC USER MANUAL Retrieve Welcome My Desktop s Mac min My Passport Essential Macintosh HD My Passport ET nline p 1j WD Store Support 111 5 GB Total 297 3 GB Total Contact Us co Online User Manual 95 2 GB Free 297 1 GB Free Update Software Figure 5 Home Screen WD SmartWare Overview WD SmartWare software is an easy to use tool that gives you the power to e Secure your drive In drive settings create a password to protect your encrypted drive from unauthorized access or data theft Protect your data automatically Automatic continuous backup instantly makes a copy whenever you add or change a file Note Automatic backup protection is continuous for as long as your My Passport drive is connected to your computer Then whenever you disconnect and reconnect the drive to your computer the WD SmartWare software rescans your computer for new or changed files and resumes automatic continuous backup a
57. product information and news visit our website at www westerndigital com For the latest software firmware and product documentation and information go to http products wdc com updates Kit Contents e My Passport for Mac ultra portable hard drive e WD SmartWare software included on drive e USB micro cable e Quick Install Guide USB Micro Cable My Passport for Mac Ultra portable Quick Install Guide Hard Drive Optional Accessories You can use the following accessories with the My Passport drive e A special cable that may be needed for computers with limited bus power Replacement or additional micro cables e The My Passport Dock which holds charges and can connect the My Passport drive to your computer ABOUT YOUR WD DRIVE 2 MY PASSPORT FOR MAC USER MANUAL For information on optional accessories for this product visit US www shopwd com or www wdstore com Canada www shopwd ca or www wdstore ca Europe www shopwd eu or www wdstore eu All others Contact WD Technical Support in your region For a list of Technical Support contacts visit support wdc com and see Knowledge Base Answer ID 1048 Compatibility Mac OS X Windows Tiger e Windows XP Leopard e Windows Vista e Snow Leopard e Windows 7 Important For highest performance and reliability install the latest updates and service pack SP For Mac go to the Apple menu and select Software Update For Windows go to t
58. re Software Once you select either Back Up Files Set Up Drive or Retrieve a backup the software will guide you through a simple two step WD SmartWare software installation process If a newer version of software is available the system will automatically alert you WD highly recommends using the latest version of software especially on a new installation After the installation is complete the WD SmartWare software will either e Guide you through Backing up your files see Figure 3 on page 10 and Backing Up Your Com puter Files on page 13 Setting up your drive security see Figure 4 on page 10 and Password Pro tecting Your Drive on page 26 e Display the Home screen see Figure 5 on page 11 and Home Screen on page 11 Note The initial Backup and Drive Settings screens only appear one time the first time you install the WD SmartWare software on your computer After that launching the software displays the Home screen so you can choose what you want to do CONNECTING THE DRIVE AND GETTING STARTED 9 MY PASSPORT FOR MAC USER MANUAL Ready to perform backup My Desktop s Mac mini My Passport Essential Macintosh HD My Passport z ERE 111 5 GB Total Pashia uoi 297 3 GB Total Other 43 3 MB RS Documents 623 3 KB Back to Start Figure 3 Initial Backup Screen Drive Settings Select an option below f Security Set Security WD SmartWare lets you secure your drive to
59. re your drive is working properly e Sleep Timer Turning your drive off during periods of extended inactivity to conserve power and extend the life of the drive e Drive Erase Erase all of the contents on the drive including any password that has been set To customize your drive settings for the best possible performance with the WD SmartWare software on the Drive Settings screen see Figure 13 on page 27 IF you wantto THEN click AND see Use a password to keep others Security Password Protecting Your from accessing the files on your Drive on page 26 drive Change your password Security Changing Your Password on page 30 Remove password protection from Security Turning Off the Drive Lock your drive Feature on page 30 Register your drive to receive free Register Drive Registering Your Drive on technical support during the page 40 warranty period and be kept up to date on the latest WD products Perform routine drive diagnostics Diagnostics Checking Drive Health on and status checks page 43 Specify an inactive time interval to Sleep Timer Setting the Drive Sleep Timer turn off your drive on page 41 Erase your drive so you can return it Drive Erase Erasing Your Drive on to service if you have implemented page 41 password protection and then lost or forgotten your password MANAGING AND CUSTOMIZING YOUR DRIVE 39 MY PASSPORT F
60. reen 1 To close the info help screen after reading the online help click the X icon in the upper left corner of the screen CONNECTING THE DRIVE AND GETTING STARTED 12 MY PASSPORT FOR MAC USER MANUAL Backing Up Your Computer Files This chapter includes the following topics About Backing Up Your Computer Files Backing It All Up Advanced Backup Capabilities About Backing Up Your Computer Files The WD SmartWare software automatically and continuously backs up all of the content music movies photos documents e mail and other files on your computer to your My Passport drive After the WD SmartWare software categorizes the different types of content you own simply clicking the Run Backup button will back all of them up Advanced users can select specific types of content to back up After performing a backup the WD SmartWare software protects your files by backing up any e New file that is created on your computer or copied to your hard drive e Existing file that is changed in any way This protection is automatic the WD SmartWare software does it for you without any action on your part just make sure to leave your My Passport drive connected to your computer Note Automatic backup protection is continuous for as long as your My Passport drive is connected to your computer Then whenever you disconnect and reconnect the drive to your computer the WD SmartWare software rescans your computer for new or changed f
61. s before e See your backup as it happens Seeing is believing Visual backup organizes and displays your content into categories and shows the progress of your backup Retrieve lost files effortlessly Bring back your valuable data to its original location whether you ve lost all your data or just overwritten an important file WD SmartWare Home Screen The WD SmartWare Home screen available after installation and the initial backup and security setup provides four tab selected options Home screen Provides a Content Gauge with the capacity of each hard drive in or connected to your computer see Figure 5 e Backup screen Manages existing backups or creates new backups of your important data including movies music documents e mail and photos see Figure 6 on page 14 CONNECTING THE DRIVE AND GETTING STARTED 11 MY PASSPORT FOR MAC USER MANUAL e Retrieve screen Brings back valuable data that has been lost or overwritten see Figure 11 on page 23 Settings screen Manages security diagnostics power settings and backup parameters see Figure 7 on page 18 On the Home screen you can modify the primary drive being categorized with the drop down selection box under the name of your computer By selecting a different drive the system will identify the categories of files on that drive Then click the Backup or Retrieve tab to either back up from or retrieve files to a location other than your computer s
62. sa a sk kl ahe kh a lk a IRI III II 35 WD SmartWare Software is Not Available 0 0 0 0 kk kK KK KK KK KK e 35 Your Computer Is Woken From Sleep Mode o ococcccooccc KK KK KK KK KK KK KK kk 36 Customizing Your Software Settings 0 0 cece te tees 36 Specifying a Different Retrieve Folder 0 kk cece KK KK KK tee 37 Setting the Preferences Options kk kk cece kk kk kk kk kk kk kk kk kk kak lk kk kk a 38 Customizing Your Drive Settings kk kk kk kk kK kk kK KK KK KK KK KK kK kk kk kk kk kla 39 Registering YouriDriVve sd 2 a ahe kl ay alal delal Ah ana re Ce ER RR eT a a aya W araya e a awk a Aa 40 Setting the Drive Sleep Timer lk kk ks ke kk kk kk kk RII III 41 Erasing Your Drive xu 2 A eR MEN ad 41 Updating Your Software 2 6 d ke k el al a 2 an ka 42 Uninstalling the WD SmartWare Software kk kk kk kk KK KK KK KK KIR KK KK KK k 42 Checking Drive Health 0 kk kk kK RR ee RR KK KK kK kk 43 Using the Drive with Windows kk kk kk kk kk 45 Reformatting the Drive 33 a sese Ea kl aja as EE a el a a XX a 45 Installing on Windows XP 3 54 5 A zi 2al Lace eee 46 Installing on Windows Vista Windows 7 kk kk kk kk kk KK kK kK kk KK kk kK kk kk kk kk 47 Managing the Drive on Windows eee sg aa a s a alal l a 2b 2 Re 49 Launching WD SmartWare Software 4 kk kk kk kk KK KK KK KIR KK KK KK
63. toring Icon Alerts e Ifthe WD SmartWare icon flashes green and white the drive may be locked or else it is in a format that the WD SmartWare software does not understand non Windows format in a Windows environment e Ifthe WD SmartWare icon flashes red and white the drive may be overheated Power down the drive and let it cool for 60 minutes Power it back on and if the problem persists contact WD Support Disconnecting the Drive Safely CAUTION To prevent data loss close all active windows and applications before shutting down or removing the drive 1 Right click the WD SmartWare icon in the system tray and then click Safely remove My Passport for Mac USB HDD You may hear the drive power down as the Power LED flashes About WD Drive Manager Safely remove My Passport Essential USB HDD G WD Smartware Wait for the LED to turn off before disconnecting the drive from the system Uninstalling the WD SmartWare Software Use your operating system s Add or Remove Programs function to uninstall the WD SmartWare software from your computer Important You can easily uninstall the software However you will need to restart the Run Backup backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations See Backing Up Your Computer Files on page 13 Uninstalling also duplicates all of the backup files on the drive You may want to delete the duplicates
64. umber of backups or retrieves each day Otherwise you might want to disable this option and open the WD SmartWare Home screen whenever you need it e Check for software updates This ensures that you are always using the most recent software version To enable or disable the Preferences options 1 On the Software Settings screen see Figure 8 on page 19 click Preferences to display the Set Preferences dialog Set File History Set Preferences Select automation options Backup Speed M Open WD SmartWare when drive is connected Retrieve Folder M Automatically check for WD SmartWare software updates AAA eed 2 Select or clear the check boxes to enable or disable the Preferences options e Open WD SmartWare when drive is connected Automatically check for WD SmartWare software updates MANAGING AND CUSTOMIZING YOUR DRIVE 38 MY PASSPORT FOR MAC USER MANUAL Customizing Your Drive Settings The WD SmartWare software makes it easy for you to quickly customize the settings of your drive for the best possible performance e Security Create modify and disable passwords that keep others from accessing the files on your drive e Register Drive Registering your drive to receive free technical support during the warranty period and find out about software updates product enhancements and price discount opportunities e Diagnostics Performing diagnostics and status checks to make su
65. user logged on to the computer with administrative privileges This is not usually possible on computers at hotels libraries or Internet kiosks If you need to use the drive on such computers do not create a password to lock your drive To create a password and keep others from accessing the files on your drive as an example from the Settings tab 1 Click the Settings tab to display the Settings screen See Figure 7 on page 18 2 Click Set Up Drive to display the Drive Settings screen see Figure 13 on page 27 LOCKING AND UNLOCKING YOUR DRIVE 26 Backup Drive Settings My Desktop s Mac mini About your drive Product Name My Passport Essential Serial Number WXESO8PC3145 Drive Size 298 1 GB Firmware Revision 1 025 Operating System Mac OS 10 5 6 Back to Main Settings Figure 13 Drive Settings Screen Retrieve Settings lt 2 My Passport Essential Set Security WD SmartWare lets you secure your drive to prevent others from accessing your files Choose a password Ld Verify password Password hint WD cannot retrieve your password If you forget your password you will permanently lose access to your data O t understand 3 Click Security to display the Set Security dialog About your drive Product Name My Passport Essential Serial Number WXESOSPC3145 Drive Size 298 1 GB go Noa A Set Security WD Smart
66. visit support wdc com and see Knowledge Base answer ID 1201 For more information about booting from external drives refer to your system documentation or contact your system manufacturer Q Why is the data transfer rate slow A Your system may be operating at USB 1 1 speeds due to an incorrect driver installation of the USB 2 0 adapter card or a system that does not support USB 2 0 Q How do determine whether or not my system supports USB 2 0 A Refer to your USB card documentation or contact your USB card manufacturer Note If your USB 2 0 controller is built in to the system motherboard be sure to install the appropriate chipset support for your motherboard Refer to your motherboard or system manual for more information Q what happens when a USB 2 0 device is plugged into a USB 1 1 port or hub A USB 2 0 is backward compatible with USB 1 1 When connected to a USB 1 1 port or hub a USB 2 0 device operates at the USB 1 1 full speed of up to 12 Mbps If your system includes a PCI slot you can achieve Hi Speed USB transfer rates by installing a USB 2 0 PCI adapter card Contact the card manufacturer for installation procedures and more information TROUBLESHOOTING 52 MY PASSPORT FOR MAC USER MANUAL Appendix This appendix includes the following topics Regulatory Compliance Environmental Compliance China Warranty Information Regulatory Compliance FCC Class B Information This device has been tested
67. y drive setting 37 history screen 19 Formatting the drive 52 Full Media Scan 43 H Handling precautions 4 Hardware 2 l ICES 003 NMB 003 compliance 53 Indicator light 3 Info online help viewing 12 K Kit contents 2 L Launching WD SmartWare software 31 LED indicator 3 Limited Warranty 55 M Managing the drive 52 Micro cables 2 My Passport Dock 2 O Online help viewing 12 Operating systems 3 P Password protecting your drive 26 CAUTION about lost passwords 26 Performance enhancement 8 Physical description 3 Precautions for handling 4 Preferences options setting 38 Preferences software setting 37 Product features 1 Product registration 4 Q Quick Diagnostic Self test 43 R Reformatting the drive 3 45 Register Drive screen 40 Registering your drive 4 40 Registration drive setting 39 INDEX 56 Regulatory compliance 53 Restarting WD SmartWare software 31 Retrieve about retrieving files 21 folder software setting 37 folder specifying 37 procedure 21 24 RoHS 54 S Safety compliance 53 Security drive settings 39 Serial number 34 Service 55 Set preferences screen 38 retrieve folder screen 37 sleep timer screen 41 Setting the drive sleep timer 41 Sleep Timer drive setting 39 SMART Status Check 43 Software Settings preferences 37 38 retrieve folder 37 system throttling 37 Space available 34 Status check 34 System file category defined 12 15 throttling software setting 37

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