Eaton HiPath 3550 + RM PW 5115
Contents
1. 3000 offers flexible migration from conventional communications systems to an IP based multimedia communications platform System Family HiPath 3000 is made avai lable for various installation scenarios e Floor standing System HiPath 3750 e Wall Mounted System HiPath 3550 3350 e 19 Rack Mounted HiPath 3700 3500 3300 HiPath 3700 HiPath 3500 HiPath 3300 19 Variants On the 19 model variant HiPath 3700 a patch panel is used for connecting periphe rals The 19 model variants HiPath 3500 3300 are designed for RJ 45 technology Peripherals for this model are connected di rectly HiPath 3750 a 7 a A a HiPath 3550 HiPath 3350 System features The HiPath 3000 system offers a wide range of features Selected features e Caller list Unanswered internal and ex ternal calls are recorded on system telephones with a display if external calls contain a directory number ISDN and internal calls are transmitted with the caller s name The calls are entered in a list with a date and time stamp and the number of call attempts is recorded A callback can be initiated directly from this list e Do not disturb silent call Users can block incoming calls Callers hear the busy signal when do not disturb has been activated Authorized users atten dants for example can override this feature Acoustic signaling of calls can be deactivated on system telephones so they are only ind2. www hipath com With the one of a kind Siemens conver gence architecture HiPath guide your cus tomers to a secure and flexible migration into the world of innovative IP convergence solutions Siemens AG 2002 Information and Communication Networks Hofmannstr 51 D 81359 Munchen Reference No A31002 H1000 A220 3 7629 The information provided in this document contains merely gene ral descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract Availability and technical specifications are subject to change wi thout notic Printed in Ferderal Republic of Germany
3. DN Sq HKZ CSTA interface optiClient Attendant PC attendant console Networking yes CorNet N CorNet N QSig ECMA V1 0 ISO QSig ECMA V1 0 ISO IP networking yes CorNet IP yes CorNet IP Maximum number of nodes in the network 16 16 Maximum number of stations in the network 1000 1000 Number of HiPath HG 1500 Gateways a ee oe CTI TAPI Dimensions H x W x D in mm 155 x 440 x 380 3 5 U 450 x 460 x 130 89 x 440 x 380 2 U approx 8 kg approx 6 kg approx 6 kg Case color Bluegreen basic Bluegreen basic Software version V3 0 BRD IM country specific U a Q k a o 5 System configuration Radio paging 2g uiprre rit bese station b_ Interfaces for ISDN CO Bo ql analog trunk HEE eae nnectonand te trunks So interface can be configured alternative by as an internal subscriber interface Heto rkor stand alone Po with ISOM card Group4 fax BDN tek phone Upqve inte faces l aoire mo HiFath T r ce ll Lj base station NP S Call detail recording V 24 interface SE p rservice E C EEP SE E ee eee applications lh laih interface i 1 1 Group 3 fax o ptiFoint 500 a gt optic lie nt Attendant Entrance telephone Our strengths Your advantages Siemens is known worldwide as a trailblazer in the advancement of information and communication technologies No other company offers such a comprehensive and innovative product portfolio
4. Data HiPath 3750 HiPath 3700 HiPath 3550 Base System 19 Rack Wall Mounted System Analog users a b max 52 Digital users U pog max Additional users via optiPoint phone adapter Maximum number of workpoints IP telephones softclients Maximum stations HiPath Cordless Office 32 64 with SLC module Total stations TDM including cordless 384 max 124 172 with SLC module max Maximum number of HiPath Cordless Office base stations 7 16 with SLC module Connections to operator network 120 channels max 60 channels max ISDN S3 So HKZ E amp M ISDN S S HKZ E amp M V 24 interfaces CSTA interface yes yes optiClient Attendant PC attendant console yes yes Networking yes CorNet N CorNet N QSig ECMA V1 0 ISO QSig ECMA V1 0 ISO IP networking yes CorNet IP yes CorNet IP Maximum number of nodes in the network 16 Maximum number of stations in the network 1000 E v0 6RO country specific Technical Data HiPath 3500 HiPath 3350 HiPath 3300 19 Wall Mounted aa a Analog users a b max Digital users Upg e max Additional users via optiPoint phone adapter Maximum number of workpoints IP telephones softclients Maximum stations HiPath Cordless Office Total stations TDM including cordless Maximum number of HiPath Cordless Office base stations Connections to operator network 60 channels max 16 channels max 16 channels max ISDN S2 Sg HKZ ISDN S HKZ IS
5. SIEMENS Global network of innovation HiPath 3000 HiPath 3700 3750 HiPath 3500 3550 HiPath 3300 3350 IP Communication Platform for Small and Medium Enterprises HiPath 3000 is the multifunctional communication system for integrated voice and data solutions Depending on the particular system variant HiPath 3000 can be configured for up to 384 conventional voice users and 50 data terminals Integration in an Ethernet LAN makes up to 500 workpoints with IP telephones or softclients possible Interactive user prompting via a display and dialog keys makes it quicker and easier to activate digital system telephone features as well as on IP telephones with the HFA protocol Along with the HiPath Cordless Office solu tion the system telephones convienient user prompting is also available on DECT feature telephones The use of a flexible adapter concept means you can connect a wide variety of add on devices directly to the system telephones Individual workstations can thus keep pace with continuously changing requirements In the case of sector concepts networking with other systems is achieved using the performance optimized CorNet N and QSig networking protocols or via TCP IP based LAN LAN links A universal software concept provides a professional set of features for companies of all sizes Individual user solutions are either integra ted into the system as a module or connec ted via open interfaces HiPath
6. card HiPath HG 1500 e 10 100 MBit 10 BaseT Integration in LANs For speech data applications Other interfaces V 24 e For connecting a service PC call charge computer call charge printer V 24 with CSTA protocol e For connecting Hotel applications care sector applications E amp M interface HiPath 3700 3750 only e Analog nailed connection e Announcement before answer Sorv Somrv With CorNet N and QSig protocol e Digital nailed connection TMOM board HiPath 3700 3750 only e Enhanced paging equipment LAN interface e 10 Mbit for system administration via TCP IP Technical data Power supply Systems by default are designed for net work operation Possible power outages can be optionally bypassed with an uninter ruptable power supply UPS Rated Input Voltage AC 88 264V Rated Frequency 50 60 Hz Battery Supply DC 48 V Environment Operating Conditions Temperature 5 C to 40 2C Relative Humidity 5 85 Range Between HiPath 3000 and system telepho ne 500 m max Up to approx 1000 m with the plug in po wer supply unit depending on line net work Between networked HiPath systems on pre mises belonging to the company Sp point to point connection approx 1000 m Som Nailed connection 250 m max depen ding on line network Installation of network adapters is necessa ry for increasing range Ranges in Deutsche Telekom s public net are unlimited Technical
7. elephone individu ally and up to 1 000 destinations centrally in the system Toggling between two existing connections Text messages You can send users pre defined e g Visitor waiting or perso nal short messages optiset E memory only via the display Internal texts to the feature handset When HiPath cordless is used it is also possible to send internal text messages to the feature handset Advisory messages can be left on your own telephone e g Back at Project code Telephone costs can be as signed to a specific procedure or project by entering the project code max 11 di gits This can also be done while a call is in progress Call number suppression With ISDN connections callers can suppress the display of their directory number on the called party s terminal either on a cross system basis or temporarily Distinctive call signaling for internal calls external calls recalls and callback calls Add on ringing Call signaling simulta neously at several telephones Switches actuators sensors Via a control relay module it is possible to connect up to four free relays that can be accessed via codes optional no sensors on the HiPath 3700 3750 Door interface For entrance telephone and door opener functions Calls from the entrance tele phone can even be routed to an external destination by using external call forwarding Automatic redial expanded for the last three ext
8. ernal call numbers dialed Standard features Intercept position attendant console Camp on call waiting tone Call forwarding from the extension Display languages can be specified individually Conference internal external Line seizure automatic Music on hold external music source optional Night service day service Parking Consultation Callback on busy and no answer automatic Call forwarding no answer after timeout Hunt group linear cyclic Lock telephone individual code lock Telephone book central Transferring a call internal external Recall Euro ISDN features The prerequisites for a pan European uni form communication structure have been met by the DSS1 Euro ISDN standard This allows the cross country use of services and features which are also supported by HiPath 3000 The following Euro ISDN functions are sup ported Services Voice and group 3 fax are trans mitted on a 3 1 kHz bandwidth data and group 4 fax are transmitted at 64kbit s per B channel Direct dialing in DDI This feature allows direct dialing in from the public exchange to any individual PBX station Calling line identification presentation CLIP The caller s ISDN directory number is transmitted to the called party Calling line identification restriction CLIR The caller s directory number is not transmitted to the called party This feature can be initiated by the dialing party on a cross system basi
9. h 3000 Least Cost Routing HiPath 3000 uses this function to automati cally control the path used for an outgoing call Calls can be routed via the public net work or various carriers or a private net work The most favorable connection path for the external call is found using the rou ting tables A trunk is seized after reference to the rou ting tables These analyze the digits dialed by the user and determine the directory number to be dialed by the system Individual network providers in many cases offer different charge rates for certain con nections and conditions so with Least Cost Routing it is possible to automatically select the most economical connection for each outgoing telephone call depending on the time of day and route Networking Our local sales units will be able to provide you with details of the features that are pos sible in the type of networking concerned and the relevant networking protocol Digital nailed connections Corporate communication networks can be implemented over digital S or Soy nailed connections between several HiPath sys tems using the CorNet N protocol and bet ween HiPath and non Siemens systems using the QSig protocol The systems are linked with each other via public and or pri vate lines Virtual network A virtual network of HiPath systems via S orS gt y dialup lines is advisable from an eco nomic viewpoint in situations where nailed connections are not viab
10. h the er ror key feature The attendant console can be accessed in ternally via a second directory number It is possible to extend undialed lines and calls on hold If the number of users on hold reaches a preset level calls will be forwarded to a spe cified destination This will also take place when the length of time a call is queued ex ceeds a specified limit Operation is also possible without an atten dant console In such cases the user assig ned in each case to one line will be regarded as the attendant optiClient Attendant This software package simulates a comfor table attendant console on your PC s screen All attendant features can be activated and executed via the PC keyboard and mouse optiPoint BLF The busy lamp panel BLF is an additional module principally for optiPoint Attendant Ithas ninety LEDs and freely programmable function keys The individual LEDs are assig ned on the telephone or via HiPath 3000 Manager C E The status of the users is dis played free busy called Braille console Optical displays are translated into Braille by an add on device connected to the PC This enables visually impaired employees to per form all call extending tasks Executive secretary features These features ensure rapid communicati on between executives and secretaries e Camp on at an executive s phone by the secretary s phone e Secretarial function transfer e Call transfer
11. icated on the display not available on optiset E optiPoint 500 entry e Call pickup Calls can be picked up on users own telephones within a call pick up group or selectively for specific colleagues e Override Authorized stations can intru de on other users calls in progress e Classes of service Different access authorizations can be assigned to each PBX user with a distinc tion being made between unrestricted toll access outward restricted toll access no toll access e Broadcast intercom call to system tele phones or over external loudspeakers in a waiting room for instance Call cost logging for each terminal or each trunk in the summation memory Call duration display is used for lines wit hout call charge pulses e Group call fora total of 150 groups with max 20 users Individual stations can temporarily leave the group Line keys MULAP The following flexible setups are possible with line keys teams executive secretary functions feature handset gigaset in parallel with an system telephone on a single directory number only in conjunction with HiPath Cordless Office Internal telephone book All extensions are stored with their associated names in the system s internal telephone book They can be searched and dialed directly via the display on system telephones Speed dialing individual system For all services it is possible to store up to 10 destinations on each t
12. ity when it comes to meeting the requirements of individual workstations These include optiPoint phone adapter For connecting another optiPoint 500 tele phone optiPoint ISDN adapter For connecting ISDN terminals with a non powered Sp interface e g PC with S card or video equipment optiPoint analogue adapter For connecting an analog terminal such asa group 3 fax machine modems optiPoint acoustic adapter For connecting a e active loudspeaker box e headset e Two contacts for busy display or door opener optiPoint recorder adapter For connecting a recorder or a second head set Software solutions for the USB interface CallBridge TU Software solution for CTI support over the USB interface of the optiPoint 500 CallBridge for Data Software solution for data communication over the USB interface of the optiPoint 500 System Interfaces On the trunk side Euro ISDN S basic rate access with DSS1 protocol System connection Point to multipoint connection Sow primary rate access with DSS1 protocol HKZ e Analog trunk connection without direct dialing in DDI On the user side Analog e a bforconnecting analog terminals such as group 2 and 3 fax Vtx modem Digital e Upg for connecting digital 2 channel system telephones e For connecting DECT base stations Euro ISDN S user bus for up to 8 independently powered terminal de vices e g group 4 fax ISDN PC
13. le owing to low traffic levels or if the full range of services offered by a nailed connection is not re quired IP Networking With HiPath 3000 it is possible to network multiple locations nodes via TCP IP based data lines In doing so the CorNet networ king protocol is tunneled in the data flow Telephones The following digital system telephones op tiPoint 500 2 channel U po interface are available for various workstation require ments optiPoint 500 entry The economic telephone with open liste ning optiPoint 500 economy The economic telephone with display and open listening optiPoint 500 basic The system telephone with integrated USB interface display and open listening optiPoint 500 standard The system telephone with full duplex handsfree talking integrated USB inter face 1 adapter port and display optiPoint 500 advance The telephone for profis e background lighted display e 2 adapter ports e 19 function keys with LED integrated interface for headset integrated USB interface e full duplex handsfree talking optiPoint key module Add on device for optiPoint 500 telephones with 16 function keys double entries and LED s optiPoint BLF Add on device for optiPoint 500 telephones with 90 function keys and LED s System telephone optiset E The optiset E telephones are supported Adapters A wide range of adapters are available offe ring a high level of flexibil
14. n e Fault management System software updating Relocate This feature allows system telephones to be plugged in at another location without the need for subsequent interventions in the system administration A relocated terminal retains its existing ex tension number and user features This ensures that all users involved are available again as quickly as possible following relo cation e g project groups Data protection data security To protect the communication system and customer data from unauthorized access the Service menu can only be entered by means of individual user IDs This means it is possible at all times to establish who car ried out what system modifications and when System administration is structured as fol lows e User data Access via the Service menu using an individual user ID and password to protect customer data such as speed dialing destinations and call charge data Communication system owners can make minor system settings with a defi ned scope themselves e System data Access via the Service menu using a user ID for system adminis tration and password Access to this data area is restricted to qualified personnel and is password protected e Password concept with individual identi fication and authentication e System access via telephone or service tool and remote access is controlled Administrative procedures can be logged Who made changes and when User s
15. olutions Mobile communication HiPath Cordless Office An integratable solution based on the DECT standard for full coverage availability th roughout the company premises using cordless phones Voice server HiPath Xpressions Compact This is an adaptable speech memory system for deferred and location indepen dent storage retrieval and distribution of voice messages in users own individual voice mailboxes Automatic Call Distributi on ACD HiPath ProCenter Office A call center solution that distributes inco ming calls automatically and evenly to spe cific groups of agents Statistical evaluation using a convenient graphical presentation provides the basis for efficient personnel planning Computer Telephony Inte gration CTI HiPath TAPI 120 170 The driver software was developed as a sup plement for connecting a PC to digital sys tem telephones on HiPath Support is provided for TAPI conform CTI applications Smartset This software for making calls from the PC records both incoming internal and external ISDN calls in a caller list Comparing this number to numbers stored in the PC s address book identifies the ISDN caller DP programs can also be initialized on inco ming ISDN calls Data applications HiPath HG 1500 With HiPath HG 1500 connection of the HiPath 3000 communication platform is made via an ethernet based LAN HiPath HG 1500 turns your HiPath system into a hub for voice da
16. s or temporarily using a procedure Connected line identification presentati on COLP The called party s directory number is displayed to the caller Connected line identification restriction COLR Display of the called party s directo ry number to the caller is prevented Multiple subscriber numbers MSN Users connected to an Sg bus can be assig ned individual call numbers MSNs from the PBX s numbering scheme via which they can be directly addressed e g PC cards group 4 fax Advice of charge AOC Call charge infor mation is transmitted to the PBX during or after the call This information can be shown on the station display in units or cur rency amounts The AOC S feature allows information on the expected charges to be displayed before the start of a call Sub addressing SUB Information additi onal to the directory number is transmitted to the dialed distant station This can be used to trigger certain procedures A re sponse is not possible User to user signaling USS1 User to user signaling allowsa limited volume of in formation to be transferred in both direc tions from one terminal to another via the signaling channel Call forwarding in the public network CFU CFB CFNR not available with S2M All calls intended for an ISDN line are forwarded to any destination Thisfeatureis activated from an authorized telephone and applies to the entire connection in the case of a DDI call poin
17. t to point In the case of a point to multipoint connection only the MSN assigned to the telephone is forwar ded Call deflection CD Calls for an internal user who has activated external call forwar ding are deflected via the public exchange to the external destination station The B channels are thus not required and are re leased In the present version call charges are not registered at the PBX Callback in the public network CCBS If an external called party is busy it is possible to store a callback request in the public net work The initiating party is called back when the party is free Malicious caller identification MCID With this feature malicious callers can be identified in the public network Use of this feature must be requested from the public carrier Attendant consoles optiPoint Attendant An optiset E memory system telephone can be used as an attendant console This al lows outside calls to be extended if the di rect dialing in DDI function has been set up In DDI mode this position can be orga nized as an information intercept or night service station You can make use of special features in ad dition to the conventional telephone func tions These are e night service e telephone book e number of queued calls can beset up on up to six telephones in the system e enabling for call waiting e hold e call key1 e call key 2 release In addition a key can be set up wit
18. ta and video com munication and meets all requirements ap plying to low and medium level data traffic Multimedia applications To bring managers and teams closer toge ther a variety of multimedia applications can be combined with HiPath 3000 to form a convenient video conference system Ap plications from various manufacturers are available for this Call charge management TeleData Office TeleData Office is a PC based software pro gram for recording and assigning incoming and outgoing call charge data that permit evaluation by extension trunk department etc The call charge data can be transmitted di rectly to a central server via the LAN inter face Branch solutions HiPath 3000 in hotels HiPath Hotel Entry HiPath Hotel Entry is an economical com munication solution for small and medium sized hotels that operate without DP or PC based hotel solutions Fast and reliable handling via the Memory Desk reception terminal caters for all major functions invol ved in the day to day running of a hotel ensuring even greater efficiency in making the guests stay a pleasant one HiPath 3500 3550 models only Caracas Inn This Windows based PC software package meets the requirements of medium sized hotels such as check in check out call char ge billing and wake up service HiPath Hotel Advanced A standardized hotel interface ensuring the reliable connection of convenient Front Of fice solutions to HiPat
19. to the secretary s phone e DSS keys for executive secretary e Conference corner telephone with paral lel call signaling to the executive s phone e Aprivate line can be set up for either the executive or secretary Inclusion of the gigaset feature handset for mobile accessibility System administration System administration by the customer can be carried out either on the telephone or using HiPath 3000 Manager C The feature Attendant TC allows customers to perform administration tasks on an sys tem telephone with a display The optiset E memory telephone is recommended as this has an alphanumeric keypad e g for entering station names etc HiPath 3000 Manager C is a customer tool that runs under Microsoft Windows and is installed on the PC connected to the system via a V 24 S or TCP IP based LAN interface The service technicians have other PC based service tools to assist them in com pletely installing the communication sys tem and for comprehensive administrative functions they can also make changes and settings on the communication system using remote maintenance Customer data is always guaranteed maximum protection in accordance with applicable data protec tion legislation The communication systems can be incor porated in Ethernet LANs by means of a LAN interface Data is exchanged using SNMP Simple Network Management Pro tocol The following functions are suppor ted System administratio
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