StarTech.com USB221EXT KVM switch
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1. USBthere 1 Port 165 ft 50m Multi Speed USB 2 0 Extender Instruction Manual USB221EXT USB221EXT Instruction Manual Thank you for purchasing the USB221EXT Please read this guide thoroughly before installation FCC Radio Frequency Interference Statement Warning The USB221EXT has been tested and found compliant with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when installed and operated in a commercial environment The USB221EXT generates uses and can radiate radio frequency energy and if not installed and used in accordance with this user guide may cause harmful interference to radio communications Operation of the USB221EXT in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CE Statement We StarTech com declare under our sole responsibility that the USB221EXT to which this declaration relates is in conformity with European Standard EN 55022 A1 Class A and EN 50082 1 IEC 801 2 IEC 801 3 IEC 801 4 IC Statement This Class A digital apparatus complies with Canadian ICES 003 2005 StarTech com All rights reserved StarTech com the StarTech com logo and the StarTech com products referred to herein are either the trademarks or the registered trademarks of StarTech com All other t2. including patch cords must not exceed 165 feet 50m Lf NOTE Use only the AC adapters supplied with the USB221EXT Use of substitute adapters may cause permanent damage to the system and will void the warranty USB221EXT Instruction Manual About the USB221EXT The USB221EXT incorporates StarTech com s USBthere technology This technology breaks the five meter distance barrier for the connection of USB peripheral devices and allows users to enjoy the benefits of USB technology beyond the desktop With the USB221EXT USB devices can be located up to 165 feet 50 meters from the host computer The USB221EXT is composed of two individual units the Local unit and the Remote unit The Local unit The Local unit connects to the host computer using a conventional USB cable Depending on your needs it also connects to a power outlet through an AC power adapter Front View 1 Host LED 4 Link Port RJ45 2 Host Port USB Type B 5 Power LED 3 Link LED 6 Power connector USB221EXT Instruction Manual The Remote unit The Remote unit connects to the USB device using a conventional USB cable Depending on your needs it also connects to a power outlet through an AC power adapter The Remote unit allows you to connect one USB device Front View Rear View USB221EXT Instruction Manual 1 Link LED 5 Device LED s 2 Link Port RJ45 6 Device Port s USB Type A 3
3. 1EXT may be malfunctioning Contact technical support for assistance If the second device does operate properly the first device may not be compatible with the USB221EXT Contact technical support for assistance Disconnect the USB221EXT from the computer Connect the USB device directly to the USB port on the computer If the device does not operate properly consult the user documentation for the device If the device operates properly when directly connected to the computer connect another device of a different type to the USB221EXT Connect the USB221EXT to the computer If the second device does not operate the USB221EXT may be malfunctioning Contact technical support for assistance If the second device does operate properly the first device may not be compatible with the USB221EXT Contact technical support for assistance 10 USB221EXT Instruction Manual Specifications Range over Category 165 feet 50 meters 5 UTP cable USB device support High speed devices 480 Mb s Full speed devices 12 Mb s Low speed devices 1 5 Mb s USB hub support Any single chain can include four USB hubs and one USB221EXT in any order AC adapter s Input 110 240 V AC 50 60 Hz Output 5 VDC 2A Power available to USB 1 x 500 mA device at Remote unit USB cable 2 meters 6 6 ft Local unit connector 1 x USB Type B upstream Local unit connector 1 x RJ45 downstr
4. Power LED 4 Power connector Network Cabling The Local unit and Remote unit are interconnected by up to 165 feet 50 meters of Category 5 Unshielded Twisted Pair UTP cabling The UTP cabling must have a straight through conductor configuration with no crossovers and must be terminated with 8 conductor RJ45 connectors at both ends Local C 3 oca Remote USB US Category 5 cable cable cable s computer USB device s AC power adapters Lf NOTE Category 5 UTP cabling is the standard data communications cable installed in most commercial and some residential buildings USB Cables USB cables have two distinct connectors The Type A connector is used to connect the cable from a USB device to the Type A port on a computer or hub The Type B connector is used to attach the USB cable to a USB device oda IN USB Type A USB Type A USB Type B USB Type B port connector port connector Compatibility The USB221EXT complies with USB 2 0 specifications governing the design of high speed USB devices However StarTech com does not USB221EXT Instruction Manual guarantee that all high speed USB devices are compatible with the USB221EXT USB221EXT Instruction Manual Before You Begin Before you can install the USB221EXT you need to prepare your site 1 OR Determine where the host computer i
5. ct the USB device to the Device port on the Remote unit 3 Check that the Device LED on the Remote unit is on USB221EXT Instruction Manual Troubleshooting The following table provides troubleshooting help The topics are arranged in the order in which they should be executed in most situations If you are unable to resolve the problem after following these instructions please contact technical support for further assistance see page 12 Symptoms Cause All LEDs on Local unit and Remote unit are off Cause The USB221EXT is not receiving power from the adapter Link LEDs on Local unit and Remote unit are off Cause There is no connection between the Local unit and Remote unit Link LED on Local unit is on Host LED on Local unit is off Cause a The computer is not functioning The Local unit is not connected to the computer The computer does not support USB hubs The USB221EXT is malfunctioning Ensure that the power adapter is connected to the Local unit and Remote unit Check that the adapter is connected to a live source of electrical power Ensure that a Category 5 UTP cable with straight through conductors is connected between the Local unit and Remote unit Connect a short Category 5 patch cord between the Local unit and Remote unit Recheck the operation of the system Disconnect all USB devices from the Remote unit Disconnect the Local unit fro
6. eam Remote unit connector 1 x RJ45 upstream Remote unit connector 1x USB Type A downstream Local unit dimensions 107 mm x 84mm x 34mm 4 25 x 3 4 x 1 4 Local unit weight 0 3 kg 0 6 Ib Remote unit 107 mm x 84mm x 34mm dimensions 4 25 x 3 4 x 1 4 Fenomen oaae Total system shipping 1 1 kg 2 4 Ib weight rone Regulatory testing FCC CE Class A 11 USB221EXT Instruction Manual Technical Support StarTech com s lifetime technical support is an integral part of our commitment to provide industry leading solutions If you ever need help with your product visit www startech com support and access our comprehensive selection of online tools documentation and downloads Warranty Information This product is backed by a one year warranty In addition StarTech com warrants its products against defects in materials and workmanship for the periods noted following the initial date of purchase During this period the products may be returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability of StarTech com Ltd and StarTech com USA LLP or their officers directors employees or agents for any damages whether direct or indirect specia
7. ith 8 conductor RJ45 connectors at both ends With Surface Cabling 1 Plug one end of the Category 5 UTP cabling not included into the Link port on the Local unit Plug the other end of the Category 5 UTP cabling into the Link port on the Remote unit With Premise Cabling 1 LY NOTE Plug one end of a Category 5 patch cord not included into the Link port on the Local unit Plug the other end of the patch cord into the Category 5 information outlet near the host computer Plug one end of the second Category 5 patch cord not included into the Link port on the Remote unit Plug the other end of the second patch cord into the Category 5 information outlet near the USB device The maximum length of the Category 5 UTP cable including patch cords must not exceed 165 feet 50 meters Checking the Installation 1 Check that the Power LEDs on the Local unit and Remote unit are both on Check that the Link LEDs on the Local unit and Remote unit are both on Check that the Host LED on the Local unit is on On the host PC open the Device Manager applet Expand the entry for Universal Serial Bus controllers by clicking the sign If the USB221EXT has been installed correctly you should find it listed as a Generic USB Hub USB221EXT Instruction Manual Connecting a USB Device 1 Install any software required to operate the USB device s Refer to the documentation for the device s as required 2 Conne
8. l punitive incidental consequential or otherwise loss of profits loss of business or any pecuniary loss arising out of or related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you 12
9. m the computer Disconnect and then reconnect the power adapter to the USB221EXT Reconnect the Local unit to the computer Inthe Universal Serial Bus controllers section of Device Manager check that the USB221EXT is recognised as a Generic USB Hub If the USB221EXT is not recognised contact technical support for assistance see page 12 USB221EXT Instruction Manual Symptoms Cause A device is connected to Remote unit and the corresponding Device LED is off Cause a The USB device is malfunctioning The computer does not recognise the USB device The application software for the device is not operating The USB221EXT is malfunctioning All LEDs on both the Local unit and Remote unit are on but the device does not operate correctly Cause a The USB device is malfunctioning b The computer does not recognise the USB device The application software for the device is not operating The USB221EXT is malfunctioning Disconnect the USB221EXT from the computer Connect the USB device directly to the USB port on the computer If the device does not operate properly consult the user documentation for the device If the device operates properly when directly connected to the computer connect another device of a different type to the USB221EXT Connect the USB221EXT to the computer If the second device does not operate the USB22
10. rademarks are property of their respective owners StarTech com assumes no responsibility for errors that may appear in this manual Information contained herein is subject to change without notice USB221EXT Instruction Manual Contents Introduction Contents About the USB221EXT Before You Begin Installation Troubleshooting Specifications Technical Support Warranty Information USB221EXT Instruction Manual Introduction This manual is intended to assist IT professionals install the USB221EXT The instructions in this guide assume a general knowledge of computer installation procedures familiarity with cabling requirements and some understanding of USB devices Lf NOTE Notes give additional information that could make installation easier USB221EXT Product Contents When you open your USB221EXT for the first time you should find the following items e USB221EXT User Guide e Local unit e Remote unit e AC power adapter 2 e USB cable 2m long To complete the installation you will also require the following items that are not included with the product e USB 2 0 compatible computer e USB device e Category 5 Unshielded Twisted Pair UTP cable with two RJ45 connectors if using surface cabling OR Category 5 UTP cabling with two information outlets and two Category 5 UTP patch cords with RJ45 connectors if using premise cabling Lf NOTE The maximum length of the Category 5 UTP cable
11. s to be located and set up the computer Determine where you want to locate the USB device s If you are using surface cabling ensure you have enough Category 5 UTP cabling to connect the two locations If you are using premise cabling ensure Category 5 UTP cabling is installed between the two locations with Category 5 information outlets located near both the computer and the USB device Installing the Local unit ge tS LY NOTE Place the Local unit near the host computer Plug the power adapter into a suitable AC outlet Connect the power adapter to the Local unit Plug the Type B connector on the USB cable included into the Host port on the Local unit Plug the Type A connector on the USB cable into the USB port on the computer The host computer must be equipped with an EHCI USB 2 0 host controller Support for OHCI UHCI USB 1 1 host controllers is not provided Installing the Remote unit 1 2 3 Place the Remote unit near the USB device Plug the power adapter into a suitable AC outlet Connect the power adapter to the Remote unit Connecting the Local unit to the Remote unit Lf NOTE To ensure proper operation we recommend that only Category 5 or better Unshielded Twisted Pair UTP cabling be used to connect USB221EXT Instruction Manual the Local unit to the Remote unit The UTP cabling must have a straight through conductor configuration with no crossovers and must be terminated w
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