British Telecom Converse 2200
Contents
1. Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and X should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal If you experience any problems please visit www bt com producthelp Wall mounting your phone 1 Unclip the stand from the base of the phone and remove it Re route the WALL PLUG SCREW one telephone line cord towards the bottom of the phone 70mm 2 Drill two holes in the wall 70mm vertically apart using an 8mm drill bit 3 Inse2. lendas Hanes ES Secrecy volume page 9 R volume Amplify Mic eS Volume Adjust earpiece headset or speaker volume during a call The light will only flash if your BT Converse is connected to a PBX switch or similar The light will not flash when used with network services such as BT 1571 If you experience any problems please visit www bt com producthelp to someone else close by page 7 Indicator light is on when in use Amplify Press to switch the earpiece headset volume to High page 9 Using the phone Making and ending calls 1 Lift the handset and dial the number you want 2 Replace the handset to end the call Make a call using a headset Headsets are not supplied with your BT Converse 2200 However you can purchase headsets with RJ11 jack by visiting www shop bt com 1 Plug the headset not supplied into the socket marked Q on the underside of the base 2 Press and dial the number When the headset is in use the headset indicator on the button will be lit Press ESA to end the call Receive a call using a headset 1 When the phone rings and the headset is plugged in press EE to answer Redialling the last number The redial number can up to 32 digits long If the last number dialled was longer than 32 digits only the first 32 digits will be dialled 1 Lift the handset or press EE then press E Secrecy During a call you can talk to so
3. your phone on page 17 Setting up 1 Plug the end of the telephone line cord into the telephone wall socket Message Waiting 2 Check that the Dialling Mode switch on the underside of the base is set to TB for tone dialling with timed break recall Mode P T TB 3 Fit the desk mounting plinth if required by positioning the plinth over the lugs and pushing it down into place as shown by the blue arrows Your BT Converse 2200 is now ready for use WARNING Do not place your BT Converse 2200 in the bathroom or other humid areas Other electrical equipment close to your Converse could have an adverse effect on call quality If you experience buzzing during a call try moving the Converse away from any electrical equipment that may be nearby IMPORTANT Only use the handset and line cord supplied or this product may not work Dialling mode If connecting to a switchboard you may need to adjust the dialling mode setting to P or T using the Mode switch on the underside of the base If in doubt please consult your service provider If you experience any problems please visit www bt com producthelp Getting to know your phone Buttons and features M2 M11 on touch buttons Store and dial one touch numbers Bottom 5 buttons are pre programmed with BT Services numbers page 10 Message waiting indicator Flashes if you have Voicemail page 8 Handset park If the phone is wall mounted you can
4. BT CONVERSE 2200 CA i BT User Guide nase Welcome to your BT Converse 2200 Corded Telephone BT Converse Eleven one touch buttons for easy dialling of your most important numbers e Headset facility lets you make and receive calls privately while keeping your hands free e Handsfree button lets you make and receive calls over the built in loudspeaker and microphone Redial e Secrecy feature lets you talk to someone else close by without your caller hearing e Last number redial Ele e Providing you are connected to a compatible switchboard the message waiting indicator will flash when you receive new messages IN a UI A e iu e Amplifier lets you switch the earpiece volume to High D 7 Re 8V 9 e Adjustable ringer volume X A e q a l A r 0 A Headset Handsfree Secrecy Q Do O Mic EE BT 1571 or similar network voicemail users can also use this feature however the indicator light will not flash New voicemail messages will be indicated by a stuttered dial tone when you pick up the handset This User Guide provides you with all the information you need to get the most from your BT Converse 2200 You must first set up your BT Converse 2200 before you can use it This doesn t take long as it is easy to do Just follow the simple instructions on the next few pages Hearing aid friendly The BT Converse 2200 is fitted
5. all Diversion On one touch memory button button 10 2 Enter the number you want calls diverted to then press E and listen for confirmation of your instructions 3 Replace the handset If you experience any problems please visit www bt com producthelp Using BT Calling Features Switch Call Diversion off 1 Lift the handset press the Call Diversion Off one touch memory button button 11 2 Replace the handset For further information see the BT Calling Features User Guide supplied when you subscribe to the services of your choice Re instate the pre set BT Calling Features numbers If you overwrite the pre set numbers stored on the one touch buttons you can re instate the original numbers at any time 1 Lift the handset or press or Ea 2 Press ESSE then the one touch button you want to re set 3 Press and replace the handset or press or ERA If you experience any problems please visit www bt com producthelp 13 Help Phone does not work No dial tone Check that the line cord is plugged in see page 5 You have a dial tone but the phone will not dial out If you are connected to a switchboard check whether you need to dial an access code or if you need to change the dial mode see pages 5 and 16 Phone ringer does not ring Is the ringer volume switch set to 0 Move the ringer volume switch to 1 or 2 see page 9 If you experience any problems please visit www bt com producthelp General informat
6. ems please visit www bt com producthelp ll 12 Using BT Calling Features Please note You can overwrite any pre set numbers with your own numbers by following the instructions on page 10 Compatibility and availability of services A switchboard can provide a similar range of functions to BT Calling Features If your BT Converse 2200 is connected to a switchboard you can simply use it as a normal extension If you are not connected to the BT network some of these services may not be available Please contact your Network Provider Please note Call Diversion services may allow other divert options Check with your network provider for details Your BT Converse 2200 gives you easy access to a range of BT Calling Features The bottom 5 one touch memory buttons have been preset with the following services One touch button Service Number 7 Directory Enq s residential 118500 8 Directory Enq s business 118700 9 BT Answer 15711571 10 Call Divert On 21 11 Call Divert Off 214 118500 118700 Calls BT s residential or business directory enquiry service BT Answer 1571 Calls your network s answering service for example BT Answer 1571 to access any voicemail messages you may have Details on using the service are provided when you subscribe Call Divert You can divert all incoming calls to another number of your choice Switch Call Diversion on 1 Lift the handset press the C
7. hang the handset here if you need to leave the phone during a call Call indicator Flashes when you have an incoming call M1 one touch BT Converse memory button Store your most important one touch number here One touch memory label Keep a note of your For use with a switchboard and some BT Calling Features page 9 Secrecy button and indicator During a call press to stop your caller hearing you so you can talk privately page 10 H numbers Redial Dialling mode switch Redials the last number called Ci underneath the phone page 7 Use to enter a pause Lets you set the dialling Redial mode page 16 Headset socket underneath the phone ae Message waiting switch Lets you connect a Headset 000000000 1 AB 3 DE underneath the phone not supplied page 7 000000000 A See page 8 for details if COS SSOS you are connected to a Handsfree button and indicator 900000000 4c 5 GM switchboard 000000000 l L 0 Make and receive calls 000000000 handsfree Indicator light is SS osso gt Ja Ringer switch on when in use page 8 000080000 7 8 wx underneath the phone 000000000 j i a OS OG SOS Lets you adjust the ringer Headset button and indicator a tone page 9 Make and receive calls with a 0 H headset Indicator light is on Ringer volume switch when in use underneath the phone Lets you adjust the ringer fi R Recall
8. ion Safety information e Clean the phone with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock e Do not open the handset or base This could expose you to high voltages or other risks e Donot submerge any part of your product in water and do not use it in damp conditions such as bathrooms e Do not expose your product to fire explosive or other hazardous conditions e Do not expose to direct sunlight e Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces e We recommend that you do not place the products on antique veneered wood to avoid damage Guarantee Your BT Converse 2200 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Converse 2200 or any component thereof which is identified as faulty or below standard or as a result of inferior workmanship of materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is required The equipment
9. is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period In the unlikely event of a defect occurring please return the product with the receipt to the place of purchase Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent Helpdesk Solutions 0870 240 5029 ora local qualified repairer Returning your phone Where possible pack the product in its original packaging Please remember to include all parts including the line cords Please note that we cannot take responsibility for goods damaged in transit Please obtain and keep proof of posting from the carrier If you experience any problems please visit www bt com producthelp 16 General information Technical information How many telephones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Converse 2200 has a REN of 1 A total REN of 4 is a
10. llowed If the total REN of 4 is exceeded the telephone may not ring With different telephone types there is not guarantee of ringing even when the REN is less than 4 Switchboard compatibility This product is intended for use within the UK for connection to public telephone network and compatible switchboards which support tone dialling and timed break recall Your BT Converse 2200 can be set to work with your switchboard by moving the switch on the underside of the base to either P pulse T tone or TB timed break If in doubt please consult your service provider Mode Ps T TB Switch from pulse to tone during a call If you need to set your BT Converse 2200 to pulse dialling you can temporarily switch to tone dialling during a call for example if asked to enter a code number To switch to tone dialling during a call press EEB R amp TTE Directive This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby A Team declares that this BT Converse 2200 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you would like a copy of the Declaration of Conformance go to the product website at www bt com producthelp
11. meone nearby without your caller hearing you 1 Press secrecy J The red secrecy light on the button comes on and your caller cannot hear you 2 Press again to return to your caller If you experience any problems please visit www bt com producthelp Using the phone Handsfree Make and receive calls without lifting the handset Making a handsfree call 1 Press 389 You will hear the dial tone 2 Dial the number you want When your call is answered speak as normal or if you wish to speak to your caller privately pick up the handset Receiving a call handsfree 1 When the phone rings press Message waiting If your BT Converse phone is connected to a switchboard the message waiting indicator will flash when you receive new voicemail messages BT 1571 or similar network voicemail users can also use this feature however the indicator light will not flash New voicemail messages will be indicated by a stuttered dial tone when you pick up the handset Message waiting switch If your telephone is connected to a switchboard you may need to change the message waiting switch setting on the base of the phone It is pre set to MW3 which is for an SX2000 switch MW1 and MW2 positions are for when the telephone is connected to an ISDX switch If the switch is moved to MW2 and the message waiting indicator stays on permanently use MW1 Message Waiting MW1 MW2 MW3 If you experience any problems please vi
12. rt the wall plugs if necessary then insert the screws leaving about 5mm protruding from the wall on which to hang the phone 4 Slot the holes on the back of the base over the screw heads and gently pull the phone down to fix it securely in place Using the handset park when the phone is wall mounted If you need to leave the phone whilst on a call hang the handset on the handset park at the top of the base WARNING Before you wall mount your BT Converse 2200 check that you are not drilling into any hidden wiring or pipes Make sure the telephone line cord will reach the wall socket If you experience any problems please visit www bt com producthelp BT is a sustainability leader To find out how we re making our products greener visit bt com betterworld products Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2009 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed and produced by The Art amp Design Partnership Ltd BT Converse 2200 01 09 Issue 1 BTE Ce
13. sit www bt com producthelp Using the phone 1 Lift the handset or press and dial to connect to your answering service If in doubt please refer to your PBX instructions manager for the correct procedure to access this service Adjusting the ringer volume 1 Set the Ringer Volume switch on the underside of the phone to 0 Off 1 or 2 Ringer Volume 0 Te 2 Adjusting the ringer tone 1 Setthe Ringer switch on the underside of the phone to 1 Low 2 Medium or3 High Ringer 1 Je 3 R Recall The EH button is used to access a range of switchboard services for example to transfer calls and with some BT Calling Features Amplify 1 Press ENHA to switch the earpiece headset volume to High After you hang up the volume will automatically return to Normal volume If you experience any problems please visit www bt com producthelp 10 M1 M11 memory buttons Each number can be up to 32 digits long and can include a pause or If you enter more than 32 digits you will hear an error beep To enter a pause when storing a number press Redial To cancel while storing hang up the handset or press iam Any number already stored will be kept You can store your 11 most frequently used phone numbers on the grey one touch memory buttons that are located on the right hand side of the product and dial them by pressing a single button Buttons 7 11 have been pre programmed with the follo
14. tore replace a one touch number 10 Dial a one touch memory number 11 Storing a pause in a number eeeseeeeeceeeeeeeeeeeeeeeeeeees 11 Using BT Calling features TUS SOO 118 700s ess cessece ativesescsty tevcesessgsstvebessincetee 12 BE Answer 15 71 esiisa E OREA EGS 12 Call Dive ttticsssessescoxcssseasesceceoxeesdsasrassevsasess aneoncoserevvas ea aveas 12 Switch Call Diversion on cscssssscceseseessceseceecessseseeeneeees 12 Switch Call Diversion Off ssccsccsscssccssceseceseesseeseeseeenes 13 Re instate the pre set BT Calling Features numbers 13 HID POOR RD DIR SRA RR RR 14 General information Safety Information zs sccisevesnts cessessasa pedras saevesveseatecsesens CUuarantes assa esas teria daraa dera ra setar Eai Returning your phone Technical information siss esses sssssesasassto ans How many telephones can you have 16 Switchboard compatibility iii 16 RATTE DirectiVE scsciscessassacvsssscessesesesercsacdecescnsvassnevescoeseess 16 Product disposal instructions ii 16 Wall mounting your phone ii 17 If you experience any problems please visit www bt com producthelp Getting started Location You need to place your BT Converse 2200 within 3 metres of a telephone socket so that the cable will reach Your BT Converse 2200 can be wall mounted see Wall mounting
15. wing BT Services however you can overwrite them with your own numbers M7 Residential Directory Enquiries 118 500 M8 Business Directory Enquiries 118 700 M9 BT Answer 1571 M10 Call Divert On M11 Call Divert Off j y ee TINA ver wt One touch memory label Al i rH al E 333338333 F 222220909 One touch memory buttons 899099990 E 388989888 oo C Store replace a one touch number 1 Lift the handset or press or ER 2 Press and hold the grey one touch button that you want to store a number under Release the button when you hear the dial tone stop 3 Enter the telephone number you want to store then press the same grey one touch button to save the number 4 Slide the memory label out so you can write who s number you have stored under each button If you experience any problems please visit www bt com producthelp M1 M11 memory buttons Dial a one touch memory number 1 Liftthe handset or press EE then press the one touch button you want The stored number is dialled Storing a pause in a number A pause is normally inserted in a stored telephone number after a switchboard access code e g 9 to allow the switchboard time to get an outside line before the number is dialled For example 9 Pause 08702405522 1 To enter a pause press in the appropriate place when storing the number If you experience any probl
16. with an inductive coupler so it is compatible with hearing aids Got everything BT Converse 2200 telephone Handset and cord already fitted to base Telephone line cord already fitted to base Desk mounting plinth Wall mounting plugs and screws If you experience any problems please visit www bt com producthelp In this guide Getting started Ha er ALe PORRA PER E EAA RIOS SOR ER 5 Setting UP sssissescesssssscesssiesss sacsustesssvesasdsssssasessssccasssessesizeas 5 Getting to know your phone Buttons and features resorts massa a vs eesetn 6 Using your phone Makingjand ending calls csceescessestersesnseneneentes scacancaneioo 7 Make a call using a headset eeseeeeseeseeeeeseeeeeeeeeeeeees 7 Receive a call using a headset seesescesseeeeeeeeeeeeeeeeees 7 Redialling the last nUMber s sssssssssssssssssssssessssssssressssssss SECTOCY saris sadevessees PAIS EPCs caste ecincsecten cas ensicenancuneustunevasstveseascvavertenevesnstatves Message WaItIING arseen nre EEE EONS 8 Message waiting SWItCH ccscsscessessessscessessecseseseeensees 8 Adjusting the ringer volume s ssesssssessesesssesssessssesesssessssese 9 Adjusting the ringer tone scsssescescesseseeeseeceneeeeeeeeeeeee 9 Ri Recall DUTTON lt zissaisasesscecsslacivesseasssvesedesidsesscacesbetaned castes 9 AIMDlifYcssscscconsssenevevnsoatcanssconssncewessensucsvavsancoveszeseesevtanseees 9 M1 M11 memory buttons S
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