Elo Touch Solution 1229L
Contents
1. Tilt 75 from vertical CAUTION In order to protect the LCD be sure to hold the base when adjusting the LCD and take care not to touch the screen 3 36 Elo Touchmonitor User Guide TROUBLE SHOOTING If you are experiencing trouble with your touchmonitor refer to the following table If the problem persists please contact your local dealer or our service center Elo Technical Support numbers are listed on the last page of this manual Solutions to Common Problems Problem The monitor does not respond after you turn on the system Characters on the screen are dim The screen is blank OSD or power buttons don t work Out of Range display Touch doesn t work Suggestion s Check that the monitor s Power Switch is on Turn off the power and check the monitor s power cord and signal cable for proper connection Refer to the Controls and Adjustments section to adjust the brightness During operation the monitor screen may automatically turn off as a result of the Power Saving feature Press any key to see 1f the screen reappears Refer to the Controls and Adjustments section to adjust the brightness Check to see that they are not locked out See page 3 33 check to see of the resolution of your computer is higher than that of the LCD display Reconfigure the resolution of your computer to make it less than or equal to 1024x768 800x600 is optimal See Appendix A f2. 49 Numerics 12 1 LCD Touchmonitor ET1229L XXWA 1 G Dimensions 48 A About Touchmonitor Adjustments 31 AccuTouch Touchscreen Specifications 45 Auto Adjust 34 B Base Bottom View 9 Brighiness 33 C Care and Handling of Your Touchmonitor 42 Chemical Resistance IntelliTouch 46 Chemical Resistance IR 47 Cleaning Your Touchmonitor 42 Clock 34 Construction AccuTouch 45 Contrast 34 Controller IR 47 Controls and Adjustment 33 Credit Card Reader 4 Customer Display 3 D Detailed LCD Display Performance Requirements 2 Display Angle 36 Display Modes 43 Durability IR 47 E Electrical Safety Information 51 Electrical IR 47 Electrostatic Protection IntelliTouch 46 Emissions and Immunity Information 51 Environmental 46 INDEX Environmental IR 47 Expected Life Performance AccuTouch 45 Expected Life Performance IntelliTouch 46 External 12 VDC Power Supply 5 F Finger Print Reader 24 Fingerprint Reader 3 G General Power Saving Mode 35 Gloss AccuTouch 45 Gloss IntelliTouch 46 H Haze AccuTouch 45 H Position 33 l Image information 34 Image problem 37 Image scrolling 37 Infrared Touchscreen Specifications 47 Input Method 47 Installation and Setup 7 Installing the Peripheral Device Drivers 24 Installing the Serial Touch Driver 28 Installing the Serial Touch Driver for MS DOS and Windows 3 1 29 Installing the Serial Touch Driver for W
3. OSD Menu Functions To display the OSD Menu press the Menu button 1 Press the P button to select the different OSD control option 2 When the function you want to change is displayed press the Select button To adjust the Value of the function 1 Pressing the P button increases the value of the selected OSD control option 2 Pressing the button decreases the value of the selected OSD control option After adjusting the values the monitor will automatically save the changes The OSD screen will disappear if no input activities are detected for 10 seconds OSD Control Options CONTRAST Q Q 50 o IS jm O E q Contrast Controls the picture contrast gt Brightness Controls the picture brightness V Position Controls the vertical position H Position Controls the horizontal position Recall Defaults Recalls factory settings of the image parameters RGB 9300 K 6500 K 5500 K Using these icons you can select one of the preset color 7500 K USER Color temperatures 9300 K 6500 K 5500 K 7500 K Confirm your choice by pressing the SELECT button If you want to change the color temperatures individually select and confirm by pressing the SELECT button Now you can use the OSD dial to toggle between the settings R G and B red green and blue foreground To change a setting first press the SELECT button then choose the desired value with the OSD dial To confirm the setting press the SELECT button again
4. e To remove the cover grasp the lip of the cover and pull towards you until it snaps off CAUTION Before connecting the cables to your touchmonitor and PC be sure that the computer and touchmonitor are turned off NOTE Before connecting the cables to the touchmonitor route all the cables through the hole in the stand as shown in the picture above 2 12 Elo Touchmonitor User Guide Serial Connection Option The following illustrations guide you step by step in connecting your touchmonitor using a serial cable connection e Connect one end of the video cable to the rear side of computer and the other to the LCD monitor Tighten by turning the two thumb screws clockwise to ensure proper grounding e Connect one end of the brick power supply to the monitor and the other end to the connector of the power cable e Connect the power cable to the power port in the monitor e After connecting the power cable secure the cable under the cable 2 14 Elo Touchmonitor User Guide Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor After connecting the speaker cable secure it under the cable management clip e Connect one end of the serial touchscreen cable to the rear side of computer and the other to the LCD monitor Secure the cable under the cable management clip 2 16 Elo Touchmonitor User Guide Connect one end of the MSR cable to the comput
5. Touchmonitor User Guide For 12 LCD Desktop 1229L elo Ea Tyco Electronics TO JCHSYSTEMS Our commitment Your advantage Elo Touchmonitor User Guide 121 LCD Touchmonitor with Optional Mag Stripe Reader Finger Print Reader and Rear Facing Customer Display ET1229L Series Revision B P N 008577 Elo TouchSystems Inc 1 800 ELOTOUCH www elotouch com Copyright O 2008 Tyco Electronics All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise with out prior written permission of Elo TouchSystems Disclaimer The information in this document is subject to change without notice Elo TouchSystems makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes Trademark Acknowledgments IntelliTouch Secure Touch AccuTouch and MonitorMouse are trademarks of Elo TouchSystems Other product names mentioned herein may be trademarks or registered trademarks of their
6. 5 Solutions to Common Problems 37 Surface Durability AccuTouch 45 Surface Durability IntelliTouch 46 Surface Durability IR 47 SVGA 39 T Technical Specifications 43 Testing the Serial Version MSR 25 Testing the USB MSR Keyboard Emulation 25 Testing the USB HID Class MSR 25 Theory of Operation 4 Touch Activation Force AccuTouch 45 Touch Activation Force IntelliTouch 46 Touch not working 37 Touchmonitor Safety 41 Touchmonitor Specifications 44 Touchpoint Density AccuTouch 45 Touchpoint Density IntelliTouch 46 Troubleshooting 37 U Unpacking Your Touchmonitor 7 USB Customer Display 26 USB Interface Connection 19 V VGA 39 V Position 33 Visual Resolution AccuTouch 45 Visual Resolution IntelliTouch 46 W Warranty 55 XGA 39 INDEX SI Recommended Disassembly Sequence LCD Touchmonitor ET1229L Seat Assembly gt Enclosure Assembly gt PCB Board Protection Cover Assembly gt Rear Frame Assembly Front Frame Assembly gt LCD Assembly gt Backlight Module 4 VGA Cord Power Cord A Power Cord B ji Signal Cord Audio Cord Adaptor i Compact Disc Check out Elo s Web site www elotouch com Get the latest e Product information e Specifications e News on upcoming events e Press release e Software drivers e Touchmonitor Newsletter Getting in Touch with Elo To find out more about Elo s extensive range of touch solutio
7. If you don t need to adjust any further settings choose the icon Cf to return the OSD main menu gt Volume Adjusts Audio Volume A Sharpness The sharpness can be adjustable 3 34 Elo Touchmonitor User Guide A Determines how long in seconds the OSD menu waits before OSD Time closing automatically after no action has been performed Automatically selects the optimal settings for image parameters Auto Adjust image position phase clock Selection of the OSD menu language English French German Spanish Japanese Image Information Displays the current graphics mode When the unit is on and unplugged then plugged back in the monitor shall be on When the unit is off and unplugged then plugged back in the monitor shall be off OSD Language Power LED Display amp Power Saving General Power Saving Mode When the power switch are switch on this LED lights in green The LED indicates the different power status with altered LED colors when monitor operates in different modes see following table Power Mode Consumption H Sync V Sync Indicator On 30W max Pulses Pulses Green Standby 4W max No Pulses Orange Suspend 4W max Pulses No Orange Off 2W max No No Yellow We recommend switching the monitor off when it is not in use for a long period of time 3 35 Display Angle For viewing clarity you can tilt the LCD forward up to 5 degrees or backward up to 60 degrees
8. respective companies Elo TouchSystems claims no interest in trademarks other than its own Table of Contents Chapter 1 Introduction 1 Product DESCON dosen akh bbm 1 Detailed LCD Display Performance Requirements ooo Wo W mma 2 Customer Display Wo Woo 3 Serial Verona e es na 3 Fingerprint Reader oo W Wan 3 Theory of Operation Woo 4 Sensor Specifications eee 4 Credit Card Reader WWW mmk 4 SX POM US Bibi maa 5 External 12 VDC Power Supply oooooooW Wo 5 Chapter 2 Installation and Setup 7 Unpacking Your Touchmonitor oooo FA Product Oven ewe he oe a 8 Ma Ate RA RD oa na Rn 8 Rear VIEW in A dada aa 8 Side VIEW aa ee ee 9 Base Bottom View oooooW Woo 9 Kensington AA kedalam 10 Serial Interface Connection oooooooo 11 Remove the Back Cover ooooooo Wo KW oom 11 Serial Connection Option ooooWoo 13 USB Interface Connection ooooomo 19 Replace the Back Cover oo 23 Optimizing the LCD Display ooooooW 24 Installing the Peripheral Device Drivers 24 Finger Print Reader o oo Wa 24 Magnetic Stripe Reader oooWo Woo 25 Testing the Serial Version ooooo 25 Testing the USB MSR Keyboard Emulation 25 Testing the USB HID Class MSR 25 Rear Facing Customer Display oooooWo 26 Serial Custome
9. Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either 1 modifying or repairing the Product or 11 replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insur ance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period 48 Elo Touchmonitor User Guide THESE REMEDIES SHALL BE THE BUYER S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SETFORTHABOVE SELLERGRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED B Y STATUTE OR OTHERWIS
10. a 12 1 inch diagonal SVGA resolution 800x600 LCD display The main display will consist of an LCD Display and touchscreen Three types of touchscreens can be selected in the 1229L as options They are AccuTouch Intellitouch and IR The Customer Display is a twenty character two line vacuum fluorescent display VHD The VED can display 40 characters in a 20 character 2 row format Each character is made by various fonts using a 5x7 pixel format matrix The fingerprint reader translates illuminated images of fingerprints into digital code for further software processing e g enrollment fingerprint registration and verifica tion authentication of registered users The fingerprint reader uses the SEIR method and CMOS image sensor to capture high contrast high resolution fingerprint images A series of algorithms extracts minutiae data from the image mapping the distinguishing characteristics of fingerprint ridge ends splits dots and arches To identify or verify a fingerprint a proprietary matching algorithm compares the extracted minutiae points from the input fingerprint on the optical module to a previ ously stored sample The entire matching process takes roughly one second There is a fingerprint reader available in the USB version of the 1229L and none in the serial version of the 1229L 1 1 The credit card reader reads all three stripes on a standard credit card or drivers license The credit card is read by sliding the credit card
11. brouilleur du Canada This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference reveived including interference that may cause undesired operation 46 Elo Touchmonitor User Guide 47 WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship With the exception of the negotiated warranty periods the warranty for the touchmonitor and components of the prod uct is 2 years Seller makes no warranty regarding the model life of components Seller s suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty 30 days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commer cially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be re ceived by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective
12. parts Intelli Touch technology has been operationally tested to more than 50 million touches in one location without failure using a stylus similar to a finger Unit is sealed to protect against splashed liguids dirt and dust Optical 90 All measurements made using USAF 1951 Resolution Chart under 30X magnification with test unit located approximately 1 5 in 38 mm from surface of resolution chart Clear surface Excellent with no noticeable degradation Antiglare surface 6 1 minimum Antiglare surface Curved 60 20 gloss units or 75 15 gloss units The active area of the touchscreen is resistant to all chemicals that do not affect glass such as Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia based glass cleaners Gasoline Kerosene Vinegar Meets Level 4 15 kV air 8 kV contact discharges Mechanical Input Method Electrical Positional Accuracy Resolution Touch Activation Force Controller Optical Light Transmission Environmental Chemical Resistance Durability Surface Durability Infrared Touchscreen Specifications Input Method Finger or gloved hand activation Typical centroid accuracy 2 mm with 1 mm STD error Touchpoint density is based on controller resolution of 4096 x 4096 No minimum touch activation force is required Board Serial RS232 or USB 1 1 Glass overlay 90 per ASTM D1003 92 Glass overlays The touch active area of t
13. stripe side toward the display through the credit card reader forward or backward There is a serial credit card reader and a USB credit card reader The Hub provides 4 internal USB ports to be used by the credit card reader the fingerprint reader the touchscreen and the customer display The hub also supplies two USB ports to the outside of the back of the 1229L for external use The hub is only used by the USB version of the 1229L The 1229L is powered by 12 VDC from a universal type power supply brick Detailed LCD Display Performance Requirements 12 1 TFT LCD Display Panel Display Format 800 x 600 Display area 12 1 246 0mm H x 184 5mm V Pixel Pitch 12 1 0 3075mm H x 0 3075mm V Contrast Ratio 450 typical Brightness 315 nits typical with no touchscreen 280 nits with AccuTouch 315 nits with IntelliTouch 315 mts with IR Response Time Tr 20 msec Tf 40 msec typical Display Color 262K colors with dithering Horizontal Viewing Angle 65 degrees typical at CR 10 Vertical Viewing Angle 60 45 degrees typical at CR 10 1 2 Elo Touchmonitor User Guide Video Interface Connector Indicator Lamps Audio Jack Customer Display The video interface connector 1s a High density 15 pin type HD 15 The LCD display shall provide an indicator lamps to give the status of the Power Management System Provides for audio input signal to the stereo speakers mounted in the 1229L The Customer Display is a twenty charac
14. 000 touchpoints in 15 500 touchpoints cm Typically less than 4 ounces 113 grams Meets Taber Abrasion Test ASTM D1044 CS 10F wheel 500 g Meets pencil hardness 3H Accu Touch technology has been operationally tested to greater than 35 million touches in one location without failure using a stylus similar to a finger Typically 85 at 550 nm wavelength visible light spectrum All measurements made using USAF 1951 Resolution Chart under 30 X magnification with test unit located approximately 1 5 in 38 mm from surface of resolution chart Antiglare surface 6 1 minimum Antiglare surface Less than 15 Antiglare surface 90 20 gloss units tested on a hard coated front surface C 45 Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Light Transmission per ASTMD1003 Visual Resolution Gloss per ASTM D2457 using a 60 degree gloss meter Environmental Chemical Resistance Electrostatic Protection perEN 61 000 4 2 1995 C 46 Elo Touchmonitor User Guide IntelliTouch Touchscreen Specifications Standard deviation of error is less than 0 080 in 2 03 mm Eguates to less than 1 More than 100 000 touchpoints in2 15 500 touchpoints cm2 Typically less than 3 ounces 85 grams Surface durability is that of glass Mohs hardness rating of 7 No known wear out mechanism as there are no layers coatings or moving
15. 34 34 34 34 34 34 34 35 35 35 35 35 35 35 35 35 35 36 37 3 39 41 Appendix C Technical Specifications Table of Contents Display MOG ES simon son memesan cao Touchmonitor Specifications oo AccuTouch Touchscreen Specifications IntelliTouch Touchscreen Specifications Infrared Touchscreen Specifications 12 1 LCD Touchmonitor ET1229L XXWA 1 G DIMENSIONS ses lid Regulatory Information Warranty Index USB Universal Serial Bus Keyboard Emulation Swipe Reader oWoo W Wo Port Powered Swipe Reader Technical Reference Manual WWW MSR Device Drivers for Windows Programming Reference Manual Serial Interface Customer Pole Display USB Interface Customer Pole Display Customer Displays User Manual USB Fingerprint Recognition Device 43 43 44 45 46 47 48 51 55 57 INTRODUCTION Product Description The 1229L is a retail terminal designed to present information to the operator and the customer The 1229L is available in serial and USB versions The 1229L functionally consists of a 12 1 LCD main display with a touchscreen an optional vacuum fluorescent display VID Customer Display an optional fingerprint reader USB version only an optional credit card reader and a 6 port USB USB version only Hub The main display elementis
16. 4 x 768 450 1 typical 315 Cd m2 with AT 280 cd m IT 315 cd m IR 315 cd m Tr 20 msec Tf 40 mesc 262K L R 65 65 typical U D 60 45 typical R G B Analog 0 7V peak to peak TTL Positive or Negative 15 Pin Mini D Sub Power on off with LED Menu Select up down Adjustment Contrast Brightness V Position H Position Recall Defaults Color Temperature Volume Sharpness Phase Clock OSD H Position OSD V Position OSD Time Auto Adjust OSD Language Image Information DDC1 2B Accu Touch IntelliTouch and Carroll Touch Input AC 100 240V 50 60Hz Output DC 12V 5A max 0 C 40 C 41 F 95 F 20 80 No Condensation To 12 000 Feet 310 x312 x 146mm 19 84lbs monitor weight 11 90 Ibs UL C UL FCC A CE TUV GS VCCI MPRII C TICK Mechanical Construction Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Optical Light Transmission per ASTM D1003 Visual Resolution Haze per ASTM D1003 Gloss per ASTM D2457 AccuTouch Touchscreen Specifications Top Polyester with outside hard surface coating with clear or antiglare finish Inside Transparent conductive coating Bottom Glass substrate with uniform resistive coating Top and bottom layers separated by Elo patented separator dots Standard deviation of error is less than 0 080 in 2 03 mm This equates to less than 1 More than 100
17. E REGARD ING THE PRODUCTS THEIR FITNESS FOR ANY PURPOSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT INNO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR INCIDENTALDAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to 1 assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and 11 determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorpo rate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s products or representations or warran ties concerning same
18. e resolution of the LCD the direct correspondence between the video pixels and the LCD pixels is lost The LCD controller can compute the correspondence between video pixels and LCD pixels using algorithms contained on its controller The accuracy of the algorithms deter mines the fidelity of conversion of video pixels to LCD pixels Poor fidelity conversion can result in artifacts in the LCD displayed image such as varying width characters A 40 Elo Touchmonitor User Guide TOUCHMONITOR SAFETY This manual contains information that 1s important for the proper setup and maintenance of your touchmonitor Before setting up and powering on your new touchmonitor read through this manual especially Chapter 2 Installation and Chapter 3 Operation 1 To reduce the risk of electric shock follow all safety notices and never open the touchmonitor case Turn off the product before cleaning Your new touchmonitor is equipped with a 3 wire grounding power cord The power cord plug will only fit into a grounded outlet Do not attempt to fit the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Use only the power cord that comes with your Elo TouchSystems Touchmonitor Use of an unauthorized power cord may invalidate your warranty The slots located on the sides and top of the touchmonitor case are for ventilation Do not block or insert anything inside the ventilation slots It is important t
19. ed cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as re quired by the following standards 44 Elo Touchmonitor User Guide This Information Technology Equipment ITE is required to have a CE Mark on the manufacturer s label which means that the equipment has been tested to the following Directives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89 336 EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73 23 EEC as indicated in European Standard EN 60 950 D General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord c The user is cautioned that changes or modifications to the equipment not expressly ap proved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause i
20. er and the other end to the monitor Connect one end of the customer display cable to the computer and the other end to the monitor Secure the cable under the cable management clip e Press the power button on front panel to turn the monitor power on 2 18 Elo Touchmonitor User Guide USB Interface Connection The following illustrations guide you step by step in connecting your touchmonitor using a USB cable connection e Connect one end of the video cable to the rear side of computer and the other to the LCD monitor Tighten by turning the two thumb screws clockwise to ensure proper grounding e Connect one end of the brick power supply to the monitor and the other end to the connector of the power cable e Connect the power cable to the power port in the monitor e After connecting the power cable secure it under the cable management clip 2 20 Elo Touchmonitor User Guide e Connect one end of the speaker cable to the speaker port in the computer and the other end to the port in the monitor After connecting the speaker cable secure it under the cable management clip 2 21 e Connect one end of the USB cable to the rear side of the computer and the other to the LCD monitor Secure the cable under the cable management clip e The USB cable is for optional touch MSR CD and Finger Print Reader Only one USB cable is needed because the device contains a self powered USB 1 1 Hub Two self powered ports are a
21. ete files All executable programs are upward compatible For a list of differ ences from each previous version of the drivers be sure to select Differences from Previous Ver sions during the installation process INSTALL updates your AUTOEXEC BAT file with the drivers you select INSTALL makes a copy of your original AUTOEXEC BAT file called AUTOEXEC OLD If you already have Elo driver commands in your AUTOEXEC BAT file they will be commented out When INSTALL is finished it leaves a file called GO BAT in the subdirectory you specified GO loads the touchscreen driver runs the calibration program ELOCALIB and gives you some final instructions If you are using Windows 3 1 you will also calibrate the touchscreen within Windows 3 1 with the Touchscreen Control Panel Installing the USB Touch Driver Installing the USB Touch Driver for Windows XP Windows 2000 Me and 98 1 Insert the Elo CD ROM in your computer s CD ROM drive If Windows XP Windows 2000 Windows 98 or Windows Me starts the Add New Hardware Wizard 2 Choose Next Select Search for the best driver for your device Recommended and choose Next 3 When alist of search locations is displayed place a checkmark on Specify a location and use Browse to select the ElOUSB directory on the Elo CD ROM 4 Choose Next Once the Elo TouchSystems USB touchscreen driver has been detected choose Next again 5 You will see several files being copied Inse
22. gram on the CD ROM Click Open then OK to run EloCd exe Follow the directions on the screen to complete the driver setup for your version of Windows 2 28 Elo Touchmonitor User Guide Installing the Serial Touch Driver for MS DOS and Windows 3 1 You must have a DOS mouse driver MOUSE COM installed for your mouse 1f you wish to con tinue using your mouse along with your touchmonitor in DOS To install Windows 3 x and MS DOS from Windows 95 98 follow the directions below 1 Insert the Elo CD ROM in your computer s CD ROM drive 2 From DOS type dNEloDos W3I to change to the correct directory on the CD ROM your CD ROM drive may be mapped to a different drive letter 3 Type install and press Enter to start the installation 4 Align the touchscreen You must have already completed Steps 1 and 2 before proceeding Refer to Chapter 2 of the Elo DOS and Windows Driver Guide as necessary for additional installation information To run the INSTALL program 1 Type INSTALL at the DOS prompt in the directory containing the driver install files 2 INSTALL asks you to select the software to install Then choose d EloDos_W31 from the displayed list 3 INSTALL also asks you for the paths to use during installation or you may use its defaults INSTALL creates directories as necessary and warns you if they exist If you are updating your software you may wish to specify the paths containing the earlier versions and overwrite the obsol
23. hat your touchmonitor remains dry Do not pour liquid into or onto your touchmonitor If your touchmonitor becomes wet do not attempt to repair it yourself B 41 Care and Handling of Your Touchmonitor B 42 The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level e To avoid risk of electric shock do not disassemble the brick supply or display unit cabinet The unit is not user serviceable Remember to unplug the display unit from the power outlet before cleaning e Do not use alcohol methyl ethyl or isopropyl or any strong dissolvent Do not use thinner or benzene abrasive cleaners or compressed air e To clean the display unit cabinet use a cloth lightly dampened with a mild detergent e Avoid getting liquids inside your touchmonitor If liquid does get inside have a qualified service technician check it before you power it on again e Do not wipe the screen with a cloth or sponge that could scratch the surface e To clean the touchscreen use window or glass cleaner Put the cleaner on the rag and wipe the touchscreen Never apply the cleaner directly on the touchscreen Warning This product consists of devices that may contain mercury which must be recycled or disposed of in accordance with local state or federal laws Within this system the backlight lamps in the monitor display contain mercury Waste Electrical and Electronic Equipment WEEE Directive In the European U
24. he touchscreen is resistant to chemicals that do not affect glass such as acetone toluene methyl ethyl ketone isopropyl alcohol methyl alcohol ethyl acetate ammonia based glass cleaners gasoline kerosene vinegar Polycarbonate bezel around perimeter of display has some sensitivity to hydrocarbons Glass filter option Surface durability is that of glass Mohs hardness rating of 7 C 47 12 1 LCD Touchmonitor ET1229L XXWA 1 G Dimensions C 48 Elo Touchmonitor User Guide Tilt 35 from vertical C 50 Elo Touchmonitor User Guide REGULATORY INFORMATION I Electrical Safety Information A Compliance is required with respect to the voltage frequency and current requirements indi cated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equipment or pose a fire hazard if the limitations are not followed B There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician C This equipment is provided with a detachable power cord which has an integral safety ground wi
25. indows 2000 Me 95 98 and NT 4 0 28 Installing the Touch Driver Software 27 Installing the USB Touch Driver 30 Installing the USB Touch Driver for Windows XP Windows 2000 Me and 98 30 IntelliTouch Touchscreen Specifications 46 K Kensington Lock 10 INDEX 50 L Language 35 Light Transmission AccuTouch 45 Light Transmission IntelliTouch 46 Light Transmission IR 47 M Magnetic Stripe Reader 25 Main Unit 8 Mechanical 47 Mechanical AccuTouch 45 Mechanical IntelliTouch 46 N Native Resolution 39 O Optical AccuTouch 45 Optical IntelliTouch 46 Optical IR 47 Optimizing the LCD Display 24 OSD Exit 33 OSD Language 34 OSD Lock Unlock 33 OSD H Position 34 OSD Menu Functions 33 OSD Time 34 OSD V Position 34 P Phase 34 Positional Accuracy AccuTouch 45 Positional Accuracy IntelliTouch 46 Positional Accuracy IR 47 Power 34 Power LED Display amp Power Saving 35 Product Description 1 Product Overview 8 R Rear Facing Customer Display 26 Rear View 8 Recall Defaults 33 Regulatory Information 51 Remove the Back Cover 11 Replace the Back Cover 23 Resolution IR 47 S Saturation Hue Flesh Tones 34Sealing IntelliTouch 46 Sensor Specifications 4 Serial Connection 12 Serial Connection Option 13 Serial Customer Display CD 26 Serial Interface Connection 11 Serial Version Customer Display 3 Sharpness 34 Side View 9 Six Port USB Hub
26. me Typically 40 000Hrs Credit Card Reader There is a serial credit card reader and a USB credit card reader The USB version is available in HID and Keyboard emulation versions The reader reads all three stripes on a standard credit card or drivers license A green LED provides the operator with continu ous status of the reader operations Reference Standards Conform to International Standards Organization American National applicable standards Standards Institute California Drivers License American Association of Motor Vehicle Administrators Message Format ACCII Card Speed 3 to 50 IPS MIBF Electronics 125 000 hrs Head 1 000 000 passes 1 4 Elo Touchmonitor User Guide Six Port USB Hub The Hub provides 4 internal USB ports to be used by the credit card reader the fingerprint reader the touchscreen and the customer display The hub also supplies two USB ports to the outside of the back of the 1229L for external use The hub is only used by the USB version of the 1229L The hub meets the following requirements Specification Full compliance with USB specification 1 0 1 1 and HID Class Definition Rev 1 0 Hub shall be self powered Hub shall provide 2 external and 4 internal downstream ports with individual port over current detection protection and recovery Supports both Open Host Controller Interface OHCI and Universal Host Controller Interface UHCI Supports Suspend and Resume operation Bus fault de
27. nion this label indicates that this product should not be disposed of with Ln household waste It should be deposited at an appropriate facility to enable recovery and recycling Elo Touchmonitor User Guide Display Modes Item Resolution 640X350 720X400 640X480 640X480 640X480 800X600 800X600 800X600 800X600 TECHNICAL SPECIFICATIONS Type VGA VGA VGA VESA72 VESA75 SVGA SVGA VESA72 VESA75 H Scan KHz 31 469 31 469 31 469 37 861 37 500 35 156 37 879 48 077 46 875 V Scan Hz 70 087 70 087 59 940 72 809 75 000 56 250 60 317 72 188 75 000 Your Elo Entuitive touchmonitor is compatible with the following standard video modes Pol Touchmonitor Specifications Model LCD Display Display Size Pixel Pitch Display Mode Native Max Resolution Contrast Ratio Brightness Response Time Display Color Viewing Angle Input Signal Video Sync Signal Connector Front Control OSD Plug amp Play Touch Panel optional Power Adapter Operating Conditions Temp Humidity Altitude Dimensions HxWxD Weight Net Certifications C 44 Elo Touchmonitor User Guide ET1229L 12 1 TFT Active Matrix Panel 246 H x 184 5 V mm 0 3075 H x 0 3075 V mm VGA 640 x 350 70 Hz VGA 720 x 400 70Hz VGA 640 x 480 60 72 75Hz SVGA 800 x 600 56 60 72 75Hz SVGA 800 x 600 SVGA 102
28. ns visit our Web site at www elotouch com or simply call the office nearest you North America Germany Belgium Asian Pacific Elo TouchSystems Tyco Electronics Raychem GmbH Tyco Electronics Raychem GmbH Sun Homada Bldg 2F 301 Constitution Drive Elo TouchSystems Division Elo TouchSystems Division 1 19 20 Shin Yokohama Menlo Park CA 94025 Finsinger Feld 1 Diestsesteenweg 692 Kanagawa 222 0033 USA D 85521 Ottobrunn B 3010 Kessel Lo Japan Germany Belgium 800 ELO TOUCH 800 356 8682 Tel 49 0 89 60822 0 Tel 32 0 16 35 2100 Tel 81 45 478 2161 Tel 650 361 4800 Fax 49 0 89 60822 180 Fax 32 0 16 35 2101 Fax 81 45 478 2180 Fax 650 361 4722 elosales elotouch com elosales elotouch com www tps co jp eloinfo elotouch com E Tyco Electronics elo TOJCHSYSTEMS 2008 Elo TouchSystes Inc Printed in USA
29. nterference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures 1 Move the digital device away from the affected receiver 11 Reposition turn the digital device with respect to the affected receiver 111 Reorient the affected receiver s antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may increase RF emission levels and may also present a lethal shock hazard to the user If you need additional help consult your dealer manufacturer or an experienced radio or television technician 45 6K70 US E162681 EN60950 LISTED IE SM FE ua To Comply A FE ir FCC Standards E FOR HOME OR OFFICE USE Argentina S A VE MPR II This class B digital apparatus meets all requirements of the Canadian Interference Causing Equip ment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du Reglement sur le mat riel
30. o display In windows click on Start gt Run Enter cmd gt OK Type MODE COMI 96 N 8 1 gt Enter Type TYPE CON gt COMI gt Enter Type ELO gt Enter The display will show ELO NA ARO jm USB Customer Display Plug in the USB cable attached to the Customer Display unit The New Hardware Wizard dialog box will appear 1 Choose Next and select Search for the best driver for your device Recommended then choose Next 2 When alist of search locations is displayed place a checkmark on the drive containing the driver package Touch Monitor Peripherals Rear Facing Customer Displays Drivers xxx LCLD9 sys where xxx is Win98 for a Windows 98 based system or 2000 for a Windows XP 2000 based system 3 Insert the disk into your drive If the driver files have been copied to your hard drive or have been distributed on CD place a checkmark on Specify a location and browse to select the directory containing the driver files 4 Choose Next Once the Customer Display driver has been detected choose Next again 5 Wait while driver files are copied to your computer 6 Insert your Windows CD if prompted and choose Finish 2 26 Elo Touchmonitor User Guide To test the drivers 1 In windows click on Start gt Run 2 Enter cmd gt OK 3 Type ECHO ELO gt LCLD9 gt Enter The display will show ELO Installing the Touch Driver Software Elo TouchSystems provides driver software that allows your touchmonitor t
31. o work with your computer Drivers are located on the enclosed CD ROM for the following operating systems e Windows XP e Windows 2000 e Windows Me e Windows 98 e Windows 95 e Windows NT 4 0 e CE2 x 3 0 4x e Windows XP Embedded e Windows 3 x e MSDOS e OS 2 Additional drivers and driver information for other operating systems including Macintosh and Linux are available on the Elo TouchSystems web site at www elotouch com Your Elo USB touchmonitor is plug and play compliant Information on the video capabilities of your touchmonitor is sent to your video display adapter when Windows starts If Windows detects your touchmonitor follow the instructions on the screen to install a generic plug and play monitor Refer to the appropriate following section for driver installation instructions Installing the Serial Touch Driver Installing the Serial Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 NOTE For Windows 2000 and NT 4 0 you must have administrator access rights to install the driver 1 2 XX AI DN UN La U Insert the Elo CD ROM in your computer s CD ROM drive If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program Follow the directions on the screen to complete the driver setup for your version of Windows If the AutoStart feature is not active Click Start gt Run Click the Browse button to locate the EloCd exe pro
32. or more information on resolution Make sure cable is securely attached at both ends 4 38 Elo Touchmonitor User Guide NATIVE RESOLUTION The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best For the Elo LCD touchmonitor the native resolution is 800 x 600 for the 12 1 inch size In almost all cases screen images look best when viewed at their native resolution You can lower the resolution setting of a monitor but not increase it Input Video 12 1 LCD 640x480 VGA Transforms input format to 800x600 800x600 SVGA Displays in Native Resolution The native resolution of an LCD is the actual number of pixels horizontally in the LCD by the num ber of pixels vertically in the LCD LCD resolution is usually represented by the following symbols VGA 640x480 SVGA 800x600 1024x768 As an example a SVGA resolution LCD panel has 800 pixels horizontally by 600 pixels vertically Input video is also represented by the same terms XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically When the input pixels contained in the video input format match the native resolution of the panel there is a one to one correspondence of mapping of input video pixels to LCD pixels As an example the pixel in column 45 and row 26 of the input video is in column 45 and row 26 of the LCD For the case when the input video is at a lower or higher resolu tion than the nativ
33. ows 41 100s101 7685871 e SecuBSP SDK for Windows CE 42 100s101 1155462 e SecuBSP SDK 51 100s101 5963137 Once the driver setup is complete the demo program can be run from Touch Monitor Peripherals Finger Print Readers FPR Demo BSPDemo exe 2 24 Elo Touchmonitor User Guide Magnetic Stripe Reader No drivers are needed Testing the Serial Version 1 Insure the MSR serial is connected Make a note of the serial port COMI COM2 etc itis connected to Launch HyperTerminal Go to file gt new connection and type MSR then select OK In the Connect to Menu select Com port used in step one then select OK Nn Bb U N In the Connection Property box set the following values e Bits per second to 9600 e Data Bits to 8 e Parity to None e Stop bits to 1 e Flow control to Hardware The device will immediately display the serial number Slide any credit card through the MSR to view the data Testing the USB MSR Keyboard Emulation 1 Plug in the device 2 Open MS Word 3 Slide the card through the MSR to view the data Testing the USB HID Class MSR 1 On the CD browse to Touch Monitor Peripherals Magnetic Stripe Card Readers Demo 2 Open the Readme txt and follow instructions to test the unit Rear Facing Customer Display Serial Customer Display The serial customer displays do not need drivers To get an image on the display Plug the DB 9 connector into serial port COMI of computer Plug the RJ 45 cable int
34. r Display WoW Wo 26 USB Customer Display ooooo 26 Installing the Touch Driver Software 27 Installing the Serial Touch Driver 28 Installing the Serial Touch Driver for Windows XP Windows 2000 Me 95 98 and NT 4 0 28 Installing the Serial Touch Driver for MS DOS and Windows 3 1 mma 29 Installing the USB Touch Driver 30 Installing the USB Touch Driver for Windows XP Windows 2000 Me and 98 30 Chapter 3 Operation About Touchmonitor Adjustment Controls and Adjustment ooooooWoWomWo OSD Lock UnIoCk ote Power Lock Unlock o oWo W W aine OSD Menu Functions cccococcncncccccccnncnnnncconcnoninnnos OSD Control Options ooooWoW GOMAS ia si Brio MIN ES na asn una A denis adala Ona at od KEP OSN OR ae Ma a OSD H Position neon se banten to an OSD V POSINON usina amanda OSD THING tee ban oa aman BN Sa AUTO AJOS entao E ani OSD Language ooooooo W W mo mm Power LED Display amp Power Saving General Power Saving Mode DiSpilay ANGI Eos dani Chapter 4 Troubleshooting Solutions to Common Problems ooooooWooo Appendix A Native Resolution Appendix B Touchmonitor Safety Care and Handling of Your Touchmonitor 31 31 33 33 33 33 34 34
35. re intended for connection to a grounded safety outlet 1 Do not substitute the cord with other than the provided approved type Under no circumstances use an adapter plug to connect to a 2 wire outlet as this will defeat the continuity of the grounding wire 2 The equipment requires the use of the ground wire as a part of the safety certification modification or misuse can provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power II Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference 1n a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrie Canada C Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provid
36. rt your Windows 98 CD if prompted Choose Finish If Windows XP Windows 2000 Windows 98 or Windows Me does not start the Add New Hardware Wizard NOTE For Windows XP and Windows 2000 you must have administrator access rights to install the driver 1 Insert the Elo CD ROM in your computer s CD ROM drive If the AutoStart feature for your CD ROM drive is active the system automatically detects the CD and starts the setup program 2 Follow the directions on the screen to complete the driver setup for your version of Windows If the AutoStart feature is not active 1 Click Start gt Run 2 Click the Browse button to locate the EloCd exe program on the CD ROM 3 Click Open then OK to run EloCd exe 4 Follow the directions on the screen to complete the driver setup for your version of Windows 2 30 Elo Touchmonitor User Guide OPERATION About Touchmonitor Adjustments Your touchmonitor will unlikely require adjustment Variations in video output and application may require adjustments to your touchmonitor to optimize the quality of the display For best performance your touchmonitor should be operating in native resolution that is 800x600 at 60 75 Hz Use the Display control panel in Windows to choose 800x600 resolution Operating in other resolutions will degrade video performance For further information please re fer to Appendix A All adjustments you make to the controls are automatically memorized This feature sa
37. tection and recovery External 12 VDC Power Supply The 1229L shall be powered by 12 VDC from a universal type power supply brick The power supply shall provide the following capability Input voltage 100 to 240 vac Input freguency 47 to 63 hz Output voltage 12 vdc Output line and load regulation 2 1 5 1 6 Elo Touchmonitor User Guide CHAPTER INSTALLATION AND SETUP This chapter discusses how to install your LCD touchmonitor and how to install Elo TouchSystems driver software Unpacking Your Touchmonitor Check that the following items are present and in good condition VGA cable Touchmonitor Serial cable USB cable one for each option CD and Ouick Install Power cable US Canada European power cable Guide 2 1 Product Overview Main Unit Rear View 2 8 Elo Touchmonitor User Guide Side View Base Bottom View 2 9 Kensington Lock The Kensington M lock is a security device that prevents theft To find out more about this security device go to http www kensington com 2 10 Elo Touchmonitor User Guide Serial Interface Connection Your touchmonitor comes with one of the following touchscreen connector cables Serial RS 232 cable or USB cable For Windows 98 2000 Me and XP systems only To set up the display please refer to the following figures and procedures Remove the Back Cover The cables are connected at the back of the monitor
38. ter two line vacuum fluorescent display VHD It consists of a VED and VHD controller There is a serial version controller and a USB controller The actual VHD is common to the serial and USB versions Serial Version Optical Parameters Characters per row Number of rows Character configuration Character Height Character width Character configuration Character color MTBF Fingerprint Reader 20 2 5x7 dot matrix 9 5mm 6 2 mm ASCII Blue green 300 000 hours There is a fingerprint reader in the USB version and none in the serial version General Description HDUOIB is a PC peripheral FRD Fingerprint Recognition Device for USB Universal Serial Bus connections 1 3 Specifications Sensor SecuGen FOR Image Capture Speed 600ms frame Image Transfer Speed 500Byte ms Pixel Resolution 356 x 292 USB Signaling Type Full Speed Type Theory of Operation The USB host initiates communication with the HDUOI using operation commands Sensor LED On Fingerprint Capture Start and Stop Fingerprint data are then captured by the CMOS sensor at a total image size of 356 x 292 with 8 bit gray level The image frame transfer speed is 500 bytes ms It takes about 600 milliseconds to send one frame of image data over USB protocols HDUOI uses the SecuGen FOR Fingerprint Optic Reader Sensor Specifications Sensor CMOS Image Sensor Resolution 500dpi Verifying Time Isec Image Capture Error Rate lt 0 1 Life Ti
39. vailable for running other USB devices For touch only no USB Hub is present 2 22 Elo Touchmonitor User Guide Replace the Back Cover e When you have attached all the cables to the monitor gently bring all the cables toward the stand so they fit under the cover lip e Snap the back cover in place over the connections back cover lip cables Optimizing the LCD Display To ensure the LCD display works well with your computer configure the display mode of your graphic card to make 1t less than or equal to 800 x 600 resolution and make sure the timing of the display mode 1s compatible with the LCD display Refer to Appendix A for more information about resolution Compatible video modes for your touchmonitor are listed in Appendix C Installing the Peripheral Device Drivers Finger Print Reader NOTE This driver is for MS Windows 9x through XP 1 On the TouchTools CD browse to Touch Monitor Peripherals Finger Print Readers driver EasyInstall FDP02 2 Double click setup exe Follow the Install Shield Wizard procedure to complete the installation For a detailed software development kit browse to Touch Monitor Peripherals Finger Print Readers and open the following files e DxSDKforWindowsl 20 zip e SecuBSPSDK for Windows2 10 zip You will enter one of the following serial numbers depending on your operating system e Dx SDK for Windows 31 100s101 3586383 e Dx SDK for Windows CE 32 100s101 9713291 e SecuBSP SDK for Wind
40. ves you from having to reset your choices every time you unplug or power your touchmonitor off and on If there is a power failure your touchmonitor settings will not default to the factory specifications To restore factory set up choose it from the OSD See page 3 35 3 32 Control 1 Power Switch 2 Select 5 Menu Elo Touchmonitor User Guide Function Turns the display system power on or off Displays the OSD menus on the screen and used to select Up and Down direction the OSD control options on the screen 1 Adjusts the decreasing value of the selected OSD control option 1 Adjusts the increasing value of the selected OSD control option Menu display and menu exit Controls and Adjustment NOTE OSD Lock Unlock You are able to lock and unlock the OSD feature The monitor is shipped in the unlocked position To lock the OSD 1 Press the Menu button and P button simultaneously for 2 seconds A window will appear dis playing OSD Unlock Continue to hold the buttons down for another 2 seconds and the window toggles to OSD Lock Power Lock Unlock You are able to lock unlock the Power feature The monitor is shipped in the unlocked position To lock the power 1 Press the Menu button and lt the simultaneously for 2 seconds A window will appear displaying Power Unlock Continue holding the buttons down for another 2 seconds and the window toggles to Power Lock
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