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Tandberg Data StorageLibrary T40, LTO-3, 24 Slots

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1. n 72 13 Shipping or Transporting StorageLibrary 79 Reinserting the Transport Locking 79 Packing the StorageLibrary n 80 14 Specifications 81 Library Dimensions q uy ern ed tese Pe 82 Library Component Weights U srt nsn nnne tnter nnns 82 Power Requlremients sinaia aiii aiii ere doen dre va da ode pee qe degna a 83 StorageLibrary Installation and User Guide b ni 83 15 Safety Regulatory Information 85 Safety Approvals n nem s ecu ue ae rte a i Pa Papa hk u a u ya 85 EMC Approvals ua eee eee a bapa 85 qasa aua ca tA Supa yasa m te T Lo d ana 85 WSA e IE 85 ana ana ete 86 SCELTE 86 Conformity Declaratio NS sise uaes ae 86 20 Ca e E T 86 Australia New 2 86 16 Approved Drive Types 87 vi Contents Figure 1 Front Panel of the Storag
2. 83 viii Contents About This Guide This guide contains information and instructions necessary for the normal operation and management of the StorageLibrary T40 This guide is intended for anyone interested in learning about or anyone that needs to know how to install configure and operate the StorageLibrary T40 Be aware that Administrator level privileges are required to configure many of the features described in this guide o Note Be to read all operating instructions in this manual before operating this product Waste Electrical and Electronic Equipment Directive This product contains materials that are recyclable under the Waste Electrical and Electronic Equipment WEEE directive of the European Union This product should not be disposed of as unsorted municipal waste Product Model Number The Tandberg StorageLibrary T40 model number is as follows 1040 Explanation of Symbols and Notes The following symbols appear throughout this document to highlight important information Caution Indicates a situation that may cause possible damage to equipment loss of data or interference with other equipment Wami Indicates a potentially hazardous situation which if not avoided could result in arning death or bodily injury Z Note Indicates information that helps you make better use of your system StorageLibrary Installation and User Guide Other Docume
3. 5 Information about the Operator Interfaces Front Panel Interface FPl seen either nnn sitne tenens Scroll FUNGUO UR Remote Management Interface Menu uapa dits qm kaa ec Me nr e Sit ys a h Home Sereen dete a ee ac tad e aka Operator PrlVIlegesu ae aa aa a EE aae Words Commonly Used on the and 6 Configuring the Library About the Setup Wizard n saa Using the Default Administrative User Account Administrator Using the Setup Wizard nu Setup Wizard asKS snu inea i ere rois de ee is Configuring Network Settings esent Remote AC68S82 n Applying a License Key n saa Configuring VE Slots hua h EE enden ia Configuring Cleaning Slots L L Configuring Partitions L n Creating Partitions sarsii nia iann intret tnter Reconfigure Changing Partition Modes Setting Drive ID saris said acts Ba eet eade HE ER eee E ad Alene Mod
4. U serre 61 Updating Drive Firmware U nnne 62 11 Working With Cartridges Barcodes 65 Handling Gartridges Properly u u co ai ana ere a Ge e d e ee 65 Wtrite Protecting Cartridges eee decedere eee nata id nda ete enar ve ote 66 Barcode Requirements xit poe menn te eie de nae aee e o Gon Pe a n 66 Installing Barcode Labels centeno eei teo i eri t A bue e ut ee 66 12 Troubleshooting 67 About RAS Tickets e ete edo 67 Viewing RAS 42 10 age aaa adoraba iiaa 67 Closing RAS Tickets uy iei feet ette ir 68 Supported RAS Tickets U 68 Interpreting EEDS e S u u Prefer fece bet au Sq musk eg aeda 70 The Maintenance Menus n n n inten nnns 71 The Diagnostics Menu nsn nnne nennen 71 Verifying HardWare n unu nuka Gua 71 Software Checking enisi et eene at e dace meten ee E gach ea adco ed evade 72 Verifying Recent Changes 72 Troubleshooting Matrix
5. 1 Install the library in a rack or install the tabletop kit 2 Connect the fibre cables to the tape drive a Attach one end of the fibre cable to the fibre port on each tape drive a Attach the other end of the cable to the host switch or hub X Not The fibre cable can be connected from the tape drive to a switch rather than a 5 host 3 Connect your Ethernet cable to the Ethernet port on the rear of the library for remote access to the library via the remote management interface Push the cable into it snaps into place Connect the other end to a normal 10 100 BaseT Ethernet outlet Connect a power cord to the outlet on the power supply on the rear of the library Power on the library by turning on the rear power switch Power up the host system Verify communication with all devices on the bus Configure your library using the commands on the front panel For configuration information refer to Configuring the Library System Power on At power on for the first few seconds the unit performs a sequence of diagnostic tests called Power On Self Tests POST POST also includes a loop back test of the robotics cabling After the POST sequence completes successfully the library will respond to SCSI selections Then the system starts a series of initialization functions a process that consists of robot calibration operation and cartridge inventory of magazines and drive The barcode labels on the cartridge
6. testet tutte 7 Simple Network Management Protocol 7 Capacity on Demand COD U tnr entente resi 7 Browser Requirements l 8 3 Unpacking the StorageLibrary 9 Finding a Location for the StorageLibrary U L L n n 9 Unpack uu CE 9 4 Installing the Library 11 Remove the Transport Locking Screws 11 Mounting the StorageLibrary a Rack enne nennen nnne nenne 12 Mounting the Rack mount Ears n 13 Installing the Rails inva Racks teret eden nat ai di t Rr edet 14 Installing the Left Rail Assembly U 14 Installing the Right Rail Assembly U tense nnn 14 Mounting the StorageLibrary to the Rack n susu 15 I stalling the y cathe ied e te p UY ie 16 Connecting Library Cables SCSI irrisa ianea nananana eaaa aiaiai air aaie 16 Connecting Library Cables Fibre Channel r 17 StorageLibrary Installation and User Guide kakak ATRAE Labeling Cartridges for the Barcode
7. Media with Solution 75 Table 12 Troubleshooting Matrix SCSI with Solution sse 75 Table 13 Troubleshooting Matrix Library Performance with Solution 76 Table 14 Troubleshooting Matrix Cleaning with Solution esee 76 Table 15 Troubleshooting Matrix Write or Read Issues with Solution 77 Table 16 Troubleshooting Matrix LED Error Messages with 2 77 Table 17 Troubleshooting Matrix Errors Displayed on Front Panel with Solution 77 Table 18 Troubleshooting Matrix Remote Management with Solution 78 Table 19 Troubleshooting Matrix Forgot Password with 2 78 Table 20 Library Specification 81 Table 21 Library DIMENSIONS ns aiaa nnns nnns entente asss aaa tenen 82 Table 22 Library Component Weight 82 Table 23 Power Requirements 83 Table 24 Temperature Range sns 83 Table 25 H rmtdity FRarge siii ea anu Saa Suasana iq 83 Table 26 Altitude Range
8. sese 50 Figure 19 Gently Push the Cartridge into the Magazine 50 Figure 20 Push the Release Knob towards the Cartridge to Eject the Cartridge from the Slot 51 Figure 21 Push Magazine until it Clicks into 51 Figure 22 The Release Tool Inserted into the Correct Hole on the Left Lower Magazine 52 Figure 23 Replacing a Power 5 58 Figure 24 Adding Removing or Replacing a Tape 60 StorageLibrary Installation and User Guide vii Table Data Transfer Rates ai ntc Ei dt cete t a a 4 Table 2 Front Panel Interface Menu Structure L n n enne nen 24 Table Remote Management Interface Menu Structure 27 Table 4 Commonly Used Words on and 30 Table 5 Cartridge Present Symbols FPI During Inventory and in the Maps Menu 30 Table 6 Supported RAS Tickets Parameters and 68 Table 7 Maintenance Menus Item Name and 71 Table 8 Diagnostics Menu Item and 5 1 71 Table 9 Troubleshooting Matrix Power with Solution 73 Table 10 Troubleshooting Matrix Cartridge Movement with Solution 74 Table 11 Troubleshooting Matrix
9. The library has failed or is in immediate danger of failing A resolution must be found immediately E mail accounts configured with a High filter setting only receive notification of Priority 1 RAS tickets that the library produces E mail notification can only be configured from the RMI You need to complete the following steps to configure e mail Event Notification 1 Enable or disable the e mail notification feature 2 Enter the receiving e mail address to be used for event notification This will be used in the To field of e mail sent by the library 3 Enter the IP address of the SMTP server the library should use This should be an SMTP server that will handle or relay e mail destined for the domain specified in the event notification email address This can be found by looking up the MX record of the domain in question in DNS 4 Set severity level Event notification e mail will not be generated for errors of a severity below the one chosen The screen also provides a way to verify that the chosen settings are valid by generating a test notification The path to open the appropriate screen is e From the RMI select Setup gt Notification 44 Configuring the Library Running the Library This chapter explains how to access and operate your library Most of the library functions described here can be found under the Operations menu Logging In To access the remote management interface Operator and Administrator m
10. Viewing Partitions Drive Settings The Library Partitions Drive Settings report is a dynamic representation of the physical locations of various library resources including tape drives slots partitions and modules The following drive information is available from the Partitions Drive report e Drive Vendor Name value e Drive Product Name value StorageLibrary Installation and User Guide 53 SCSI ID lt value as applicable gt Fibre Channel ID lt value as applicable gt Fibre Topology lt value as applicable gt Fibre Channel Speed lt value as applicable gt Assigned Partition lt 1 2 3 or 4 gt Control Path lt Enabled Disabled gt Drive Serial Number Drive SN lt value gt Drive Firmware Version Drive FW lt value gt World Wide Name World Wide Node Name The following partition information is available from the Partitions Drive report Partition Number Control Path lt No or Yes Drive ID gt Status lt online offline gt Number of slots Drive ID numbers for drives in the partition Total number of cartridges Barcode Mode lt 6 Character or 13 Character gt Autoclean lt Enabled or Disabled gt The path to open the report from the RMI is Reports gt Partitions Drive Settings Viewing Network Settings The Network Settings report provides information on the following library settings Network Settings Address mode static or dynamic IP address subnet mask gateway and MAC addre
11. Network e From the select Setup gt Network Remote Access If you choose to complete the Setup Wizard remotely the FPI wizard automatically displays the Network settings you need to access the RMI The network settings are also viewable from the front panel Reports Remote Management Info screen The screen provides the information necessary to access the remote management interface The screen lists the IP address of the library Use this IP address to access the remote management interface using a web browser When typing the IP address into a web browser make sure to precede it with http for example http 123 123 123 123 Applying a License Key A license key can be purchased and applied to the library to increase the number of available slots from 24 to 40 The license key is applied during the initial configuration of the library or at any time in the future An instruction sheet that describes how to use the license key is provided in the accessory kit Contact Technical Support for more information on obtaining a license key For contact information see Getting More Information or Help X Not The license key is made up of to 5 printable characters The license key is case sensitive The license key is verified when it is applied to the library It cannot be transferred to another library The license key can be entered when running the Setup Wizard After the initial setup of your library yo
12. fix the rail length Using more than two screws increases the stability of the Rack mounting Kit Place the Left Rail Assembly on the left side of the rack between the rear rack mount rail and the front rack mount rail Mount the Left Rail Assembly at the desired height using one M6x12 screw in front upper hole in rail only and two M6x12 screws at the backside Installing the Right Rail Assembly Follow the instruction for left side only using the Right Rail Assembly on the right side of the rack Installing the Library Figure 8 Mounting the Rack mounting Kit to a Rack Use these holes if rack depth is equal or longer than the StorageLibrary T40 Step 1 Holes to be used if rack depth is shorter than the StorageLibrary T40 Rear Rack Mount Rail BER et Step 5 Screw M6x12 V w w Front Rack Mount Rail 2 Step Screw 4 12 nut and washer 5 Step 2 7 Screw M6x12 Figure 9 StorageLibrary Mounted in a Rack shows the rails mounted a rack with one screw M6x12 in upper hole on both left and right side On the rear side two screws must be used on both left and right side A total of six screws are used to install the rails to the rack Mounting the StorageLibrary to the Rack Make sure that the screws connecting the rails to the rack are tightened properly before installing the StorageL
13. Address Static Netmask Static Gateway Drive Vendor Drive Inquiry String Drive Serial Number Drive FW Version Interface ID Control Path World Wide Name Capture Logs System Test Cycle Test Table continued on next page StorageLibrary Installation and User Guide 27 Operations Setup Reports Tools Export Media Slots Network IE Slots IP Address Mode Cleaning Slots Static IP Address Partition Assignment Static Netmask Drives amp Magazines Static Gateway Drive Interface ID Dynamic IP Address Control Path Dynamic Netmask Autoclean Dynamic Gateway Barcode Mode MAC Address Notification Status Notification E mail Address Notification SMTP Server Notification Severity Threshold SNMP Trap Host Load Drive Partitions RAS Tickets Partition Assignment Drives amp Magazines Drive Interface ID Control Path Autoclean Barcode Mode Unload Drive Library Statistics Inquiry String Fetch Stow Local Password Power On Time Menu Timeout Drive Cleaning Barcode Scanner Date and Time Audible Alarm Partition Mode License Key Clean Drive Notification Web Password Home Screen The remote management home screen is shown in Figure 16 RMI Home Screen Use the pull down menus to navigate in the RMI menu Click on the graphics to display status information and details about the l
14. Cartridges and Barcodes 12 Troubleshooting The library includes advanced system monitoring and alerting mechanisms that inform you of library status and issues It also notifies you of issues it detects and guides you through diagnosing and correcting issues before problems interfere with backups This chapter describes commands that you can select from the Tools menu to monitor the library configure and test tape drives work with connectivity e mail current logs and save and restore library configurations About RAS Tickets The library uses advanced problem detection reporting and notification technology to alert customers of problems as soon as they occur The library performs numerous self tests to monitor the library s temperature voltage and currents and standard library operations performs these self tests each time the library is powered on and during normal operation when the library is idle If the self test detects a problem the library generates a service report or RAS ticket which identifies which component is likely causing the problem The library s LEDs may also turn on or off and flash to indicate an abnormal state If the problem is not severe the library continues to provide full functionality to all unaffected partitions When possible the library provides instructions for resolving problems These instructions appear on the library s front panel and are also available via the remote management
15. The drive types supported by the StorageLibrary are given in chapter Approved Drive Types library has 40 physical tape slots installed The StorageLibrary has several features designed to increase the product s ease of use and utility Such as e Four removable magazines allow easy management of data sets or archival storage There no hidden slots e Amenu driven operator control panel interface with backlit LCD provides easy control for configuration and diagnostic activities e Remote management to the library via a remote management interface e Menu Wizards for simplified library configuration e Integrated barcode reader e Support for both SCSI LVD and Fiber Channel Tape Drives e On board Diagnostics for diagnostics and fault analysis e Standby functionality for power savings e Customer replaceable tape drives and power supply e Customer upgradeable by adding tape drives and cartridge slots Caution Review the Caution at the beginning of Unpacking the StorageLibrary before you power up the unit for the first time Product Description Tape Drive Support For additional specification information for this model see Specifications The drive types supported by the StorageLibrary are given in chapter Approved Drive Types The library supports 1 2 full height drives 1 4 half height drives and a combination of these The library supports both Fibre StorageLibrary Installation and User Guide Channel
16. a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the Operator will be required to correct the interference at his own expense Japan VCCI Class OMI AE V CC I DRETH Z FA CT SHIT 4 NENET DONEC 21150 8 Translation This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio interference may occur in which case the Operator may be required to take corrective actions Canada ICES 003 This Class A digital apparatus complies with the Canadian ICES 03 Cet appareil num rique de la classe A ou classe B si ainsi indiqu sur l tiquette d enregistration est conforme la norme NMB 003 du Canada Conformity Declarations Europe CE Marking by the CE symbol indicates compliance of this system to the applicable Country Directives of the European Union including the EMC directive 89 336 EE
17. and cable connections e Restart the operation StorageLibrary Installation and User Guide 69 RAS Display Message Description Suggested Action Ticket interface 6034 Drive n Tape Alert The firmware download Obtain the correct firmware and try again 34 Download Fail has failed because you have tried to use the incorrect firmware for this tape drive 6036 Drive n Tape Alert Environmental Verify that the drive CRU fan is running 36 Drive conditions inside the Temperature tape drive are outside the specified temperature range 6039 Drive n Tape Alert The tape drive may e Check for availability of diagnostic 39 Diagnostics have a fault information and run extended diagnostics if Required applicable e Check the tape drive users manual for instructions on running extended diagnostic tests and retrieving diagnostic data 01ZZ Diagnostic number The diagnostics number Reboot the loader and retry the operation ZZ failed ZZ failed 0200 Initialization ofthe The robotics failed to e Reboot the loader and retry the operation robotics failed complete the calibration Verify that the magazines are locked or the inventory sequence e Turn off the loader and try to remove the magazines by using the emergency eject pin e Contact your service representative 1001 Failed moving the The robotics was not Reboot the loader and retry the operation robotics able to move 1101 Failed
18. below lists the physical dimensions of the library in inches in Table 21 Library Dimensions Dimensions Width 445 0 mm 0 5 mm 17 52 0 02 Height 176 4 mm max 6 945 Rear depth 770 6 mm max 30 34 Front depth 31 0 mm max 1 22 The rear depth is measured from the rear surface of rack mount bracket to the rearmost feature of the library The front depth is measured from the rear surface of the rack mount bracket to the front most feature of the library Library Component Weights The table below lists the weights of the library hardware components Table 22 Library Component Weight Components Weight Drive CRU FH 36000 7 93 Ibs Drive CRU HH 1960g 4 32 lbs Power CRU 875g 1 93 lbs Magazine without cartridges 8 slots 16000 3 53 Ibs Magazine without cartridges 12 slots 1890g 4 17 Ibs Library with 1 FH drive CRU 35kg 77 2 Ibs Library with 2 FH drive CRUs 38kg 83 77 lbs Library without drive CRUs magazines 24 5kg 54 Ibs Library without drive CRUs magazines power CRU 23 55kg 51 9 Ibs 82 Specifications Power Requirements Table 23 Power Requirements Power Requirements Values Input Voltage 100 240 VAG Input Frequency 50 60 Hz Inrush Current Cold Start Less than 15 A 115 Less than 30 A 230 Power Consumption Average 70 W Power Co
19. configuration screens directly e From the RMI select Setup gt Library e From the select Setup gt Library Setting Date and Time The library is equipped with a battery backed up real time clock The time is set up in the factory but needs to be set up to the local time by the user At a minimum it is recommended that the library s date and time be set during initial configuration The settings are used to log the date and time events took place The library date and time settings can be modified any time The time is set to a 24 hour clock For example four o clock in the afternoon is entered as 16 00 The Date amp Time is configured with the Setup Wizard After the initial setup of your library you can later access the Date amp Time configuration screens directly e From the RMI select Setup gt Library e From the select Setup gt Library Configuring Barcode Scan This feature allows the operator to enable or disable the barcode scanner from the front panel interface or the remote management interface The default for the library is barcode scanner enabled If disabled the library is forced to initialize slots by touch 42 Configuring the Library The Barcode Scan is configured with the Setup Wizard After the initial setup of your library you can later access the Barcode Scan configuration screens directly From the RMI select Setup gt Library e From the select Setup gt Library
20. designed to operate in a horizontal position Do not attempt to operate the StorageLibrary in any other position than horizontally Also make sure that The airflow around the front and back of the StorageLibrary is not obstructed There is a minimum of 60cm free space in front of the unit to allow the operator to safely remove the magazines The display and operator controls can easily be accessed The StorageLibrary is away from the floor and in a clean environment with temperatures within specifications For specifications and safety information see Specifications and Safety and Regulatory Information The Rack mounting Kit includes the following items Rack mount Ears 2 ears and 8 screws M3x4 Left Rail Assembly Right Rail Assembly Screw M6x12 6 pieces Installing the Library Recommended mounting tools Folding rule or tape measure Screwdriver 7 mm open end wrench Figure 5 Rack mounting Kit with Rack mount Ears Right figure Mounting the Rack mount Ears To mount the rack mount ears the four magazines must be removed To remove the magazines follow the instructions below 1 a CO Im Connect the power cord to the power connector on rear of the library Turn on the power switch on the rear of the library Wait until the library completes its power on sequence Use the front panel interface to remove the magazines Menu gt Operations gt Eject Magazine Physically remove the magazines f
21. hold the other hand under the magazine Pull the magazine carefully out and keep it in level with the library If the magazine is filled with cartridges be aware of the weight of the magazine Keep one hand underneath the magazine to prevent the back of the magazine to fall down when it leaves the magazine bay See Figure 18 Removing the Magazine from the Library Figure 18 Removing the Magazine from the Library Inserting Cartridges into the Magazine When inserting cartridges the access door of the cartridge must face the magazine slot opening Push the cartridge carefully into the magazine slot until it locks in place The rear side of the cartridge with the Write Protect switch and the barcode label must face out Make sure the cartridges latch properly Figure 19 Gently Push the Cartridge into the Magazine Slot Removing Cartridges from the Magazine Press the cartridge release tab towards the cartridge until the cartridge is released The cartridge is spring loaded so it is important to prevent the cartridge from popping all the way out 50 Running the Library A If the cartridge falls down it might be damaged and data could be lost Warning Figure 20 Push the Release Knob towards the Cartridge to Eject the Cartridge from the Slot tf w w qn 2 TAA Inserting a Magazine into the Unit The right and left magazines are mirrored and can only be inserted into the correct left or right magazine bay
22. interface Access the library s online Help system if you have questions about the instructions provided Viewing RAS Tickets From the Tools menu on both the front panel and the remote management interface you can view library RAS tickets RAS tickets are special service reports that summarize the current reliability availability and serviceability of the library RAS tickets provide detailed information about system problems From the remote management interface and the front panel interface this view lists all of the library RAS tickets in the order in which they were created starting with the most recent All RAS tickets are considered unopened until a user clicks OK After you click OK the ticket is considered opened Also included on the RAS tickets log is an explanation of what error the library encountered The paths to open the appropriate screens are e From the RMI select Tools gt Diagnostics gt Capture Logs e From the select Tools gt Diagnostics gt Capture Logs StorageLibrary Installation and User Guide 67 Closing RAS Tickets After using the information in the RAS ticket to resolve your library issue use the prompts on the screen to close the RAS ticket Supported RAS Tickets Table 6 Supported RAS Tickets Parameters and Priority RAS Display Message Description Suggested Action Ticket 01ZZ Diagnostic number The diagnostics number Reboot the loader and
23. library s front panel interface is OK Verify that the power cable is inserted correctly Verify that the SCSI cables are properly connected at both ends Check that the cables are not damaged and verify the lengths of your SCSI cabling The length of the internal SCSI cabling inside the library is 30cm This length must be included in any calculation of cable length 7 Verify that the SCSI bus is properly terminated Only the devices physically at the beginning and end of the cable must be terminated StorageLibrary Installation and User Guide 71 Software Checking 1 Verify that the SCSI controller can see all devices during boot sequence If not enter HBA bios and check that LUN scanning is enabled Verify that operating system can see all SCSI devices both robotics and tape drives Verify that drivers are loaded properly Some applications use their own drivers so the device should appear unknown in device manager Normally drivers from hardware vendor should be preferred 2 4 Verify that the Backup software detects loader and drives properly and does not report errors Run Device Configuration Wizard again if needed Verifying Recent Changes If the library has been installed previously and operated correctly but is now incurring a problem verify any recent changes to the system to ensure that these changes are not causing the problem Try the following 1 If the system configuration has changed Remove t
24. new cartridges Exporting Cartridges When you export cartridges from a library with logical libraries cartridges are exported to the library s slots You can only export cartridges if there are empty slots The Export Cartridge command enables you to export one or more cartridges from a partition to the I E slots To export cartridges you need to provide information on which tape cartridges you want to export X Not Moving cartridges may necessitate updating your host application Refer to your host application documentation The paths to open the appropriate screen are e From the RMI select Operations gt Export e From the select Operations gt Export Cartridge Loading to Tape Drives The Load Drive operation enables you to load cartridges from a storage slot to a tape drive as long as they are in the same partition The library partition is taken offline during the load operation The paths to open the appropriate screens are From the RMI select Operations gt Load Drive e From the select Operations gt Load to Drive Unloading from Tape Drives The Unload Drive operation allows the Administrator to unload cartridges from a single tape drive to a storage slot as long as they are in the same partition The library partition will be taken offline during the unload operation StorageLibrary Installation and User Guide 47 When you are unloading tape drives be aware that
25. nor the other partitions are affected The paths to open the appropriate screens are From the RMI select Operations gt Partition Mode e From the select Operations gt Change Partition Mode Setting Drive ID A SCSI ID is a value between 0 15 Each device on a SCSI bus including the HBA needs to have a unique ID Changing the SCSI ID is necessary when there is a duplicate ID on a single bus Typically the HBA SCSI ID is set to 7 For example if two tape drives are connected together on the same bus each tape drive must have different SCSI IDs and they must be different from the HBA SCSI ID The library assigns default SCSI IDs to SCSI tape drives The SCSI ID for drives is based on the bay position in the library and not the drive itself This means that if a drive is replaced or moved to a different bay the drive will take on the SCSI ID of the bay that it is installed in The Set Drive ID feature allows the operator to change the SCSI ID for any drive position The default SCSI ID for the drive bays is defined as follows Drive Bay 1 bottom Drive Bay 2 Drive Bay 3 Drive Bay 4 top The drive SCSI ID is configured with the Setup Wizard After the initial setup of your library you can later access the SCSI ID configuration screens directly e From the RMI select Setup gt Partition drive e From the select Setup gt Partitions If your library includes fiber channel tape drives the Setup Drive I
26. not expose cartridges to direct sunlight or sources of heat including portable heaters and heating ducts Do not stack cartridges more than five high e The operating temperature range for LTO cartridges is 10 35 C The storage temperature range is 16 32 C in a dust free environment with a relative humidity range between 20 80 non condensing e If cartridges have been exposed to temperatures outside the ranges specified above stabilize the cartridges at room temperature for the same amount of time they were exposed to extreme temperatures or 24 hours whichever is less e Donolplace cartridges near sources of electromagnetic energy or strong magnetic fields such as computer monitors electric motors speakers or x ray equipment Exposure to electromagnetic energy or magnetic fields can destroy data and the embedded servo code written on the media by the cartridge manufacturer rendering the cartridges unusable e Place identification labels only in the designated slots on the cartridges f you ship cartridges ship them in their original packaging or something stronger e Donotinsert damaged cartridges into tape drives StorageLibrary Installation and User Guide 65 e Donottouch the tape or tape leader Caution Do not degauss cartridges that you intend to reuse Write Protecting Cartridges All cartridges have a write protect write inhibit switch to prevent accidental erasure or overwriting of data
27. or Help 78 Troubleshooting 13 Shipping Transporting StorageLibrary Reinserting the Transport Locking Screws If you need to move or ship the StorageLibrary you need to reinstall the transport locking screws to protect the robotics The screws fasten the robotics to the chassis and hold the robotics in a locked position Use the instructions below to reinsert the transport locking screws 1 gr Locate the transport locking screws They are stored in the rear of the unit and they are marked with red plastic tabs four M3x6 mm screws From the FPI select Menu gt Tools gt Prepare to ship and follow the instructions displayed on the screen The robotics will automatically be moved to the lower front position and the magazines will pop out Remove the magazines Remove all cartridges from all the magazines Turn off the power switch on the rear of the unit Install the four transport locking screws The screws fasten the robotics to the front chassis The transport locking screws are screwed into the robotics from the front of the library two on each side of the front bezel See Figure 25 Transport Locking Screws Marked with Red Plastic Tab If installed remove the rack mount ears If your library is 24 slot version you need to remove the two upper magazines by using the emergency eject tool See Manual Emergency Release of Magazines Reinsert all magazines If you need to
28. outlet Try another working outlet e Replace the power e Make sure that the fuse located beside the power connector on the rear panel is not blown Replace fuse if blown a spare fuse is located behind the fuse door e Verify that the power supply unit is properly inserted into the bay e Replace the power supply unit e Contact your service representative The front panel does not display information but the back light on the front panel is on e Power cycle the library by turning off and on the main power switch on the rear of the library e Verify that the fans start at power on and then stop after a few seconds e Contact your service representative StorageLibrary Installation and User Guide 73 Table 10 Troubleshooting Matrix Cartridge Movement with Solution Problem Solution Cartridge Movement Library does not take e Make sure the transport screws are removed inventory Make sure all magazines are in their locked position e Write down any error information given on the FPI or RMI e Contact your service representative Cartridge stuck in drive Power cycle the library by turning off and on the main power switch on the rear of the library Allow both the library and the drive to complete initialization which in rare cases can take as long as 10 minutes and then retry unloading the tape from the or RMI e Make sure that the backup software is not reserv
29. password is enabled it is enabled for both the Operator and the Administrator If the password is disabled it is disabled for both the Operator and the Administrator Enabling the password prompts the operator to set passwords for both the Operator and Administrator The default for the library is password disabled Operator and Administrator passwords are configured from the FPI or RMI password is limited to a maximum of 4 numeric characters because of limitations on entering text through the FPI The password text is masked when being entered through the FPI If the passwords are enabled the FPI interface requires that the Administrator password is entered before it allows access to the Change Passwords dialog Caution If you set a password make sure you do not forget it If you do it can only be reset with assistance from Tandberg technical support For contact information refer to Getting More Information or Help password is configured with the Setup Wizard After the initial setup of your library you later access the FPI Password configuration screens directly e From the RMI select Setup gt Library e From the select Setup gt Library StorageLibrary Installation and User Guide 41 Configuring RMI Password Logging in to the RMI there is always a level of security It is not possible to access the library remotely without entering a password Use the de
30. settings you need to access the RMI e If you run the Setup Wizard from the FPI and you do not complete all the Setup Wizard screens the library will save whatever modifications if any you have made However if you run the Setup Wizard from the RMI you need to confirm that you want to save the setup e You do not need to log in to the library from the FPI when the Setup Wizard appears on the front panel the first time the library is powered on e When you power on your library for the first time you can only configure network settings on the front panel and you cannot log in to the library from the remote management interface until you have configured network settings e You can always return to the Setup Wizard whenever you are logged in as Administrator to either the front panel or the remote management interface X Note The setup wizard may need to reboot your library one or more times during setup Setup Wizard Tasks The Setup Wizard contains all configuration options When you first power on the library you must complete the Setup Wizard When you later want to reconfigure the library you can choose to either use the Setup Wizard or the individual configuration options found in the Setup menus This section includes an overview of the Setup Wizard configurations The configurations are described in detail in the following chapters t You may not see all the choices presented below when running the FPI Setup Note i Wizard I
31. ship the unit use the original packaging StorageLibrary Installation and User Guide 79 Figure 25 Transport Locking Screws Marked with Red Plastic Tab Packing the StorageLibrary If you want to ship the unit you need to use the original packaging in order to keep the warranty The packaging has been designed specifically for the StorageLibrary for safe transportation If you need to order new packaging contact Technical Support For contact information see Getting More Information or Help Figure 26 Library Partly Packed 80 Shipping or Transporting StorageLibrary 14 Specifications Tandberg StorageLibrary T40s follow the specifications described in this chapter The table below lists the library components available Table 20 Library Specification Summary Supported Cartridges T40 Library 4U control module e LTO 1 read only in LTO 3 drives not supported by LTO 4 drives e 170 2 read write in LTO 3 drives read only in LTO 4 drives LTO 3 e LTO 3 WORM e LTO 4 e LTO 4 WORM Maximum Storage Slots Available 40 Supported Drive Types see chapter Approved Drive Types Maximum Drive Capacity 4 Library Robot Control LUN Connectivity Native drive interface Power 120W Library Management e Remote management interface e Front panel interface e SNMP protocol StorageLibrary Installation and User Guide 81 Library Dimensions The table
32. shows the rear panel of the StorageLibrary Figure 2 Rear Panel of the StorageLibrary with 1 Full Height SCSI Drive Installed Power supply Back panel with fans cover plates Cooling fans Ethernet connector Main power switch Tape drive SCSI Emergency eject tool power outlet with fan connectors RTC battery and drive and fuse power extension cable behind cover Cooling Fans Forced air cooling fans are integrated in both the power supply the tape drive and behind the library control board The fans draw air inward through holes in the front bezels and expel it out the back The fans start whenever the drive is operating or when the internal temperature in the StorageLibrary gets too high StorageLibrary Installation and User Guide 5 Main Power Switch Fuse Power Cord Connection The main power switch is located at the rear of the library on the power supply bracket The power switch the fuse holder with a 250V 2A fuse and the AC power cord connection are combined one common unit SCSI and Fiber Channel Interface Connectors The library supports both SCSI and FC drives The SCSI tape drive has two shielded 68 pin HD SCSI connectors on the rear panel and the FC tape drive has one FC connector The connectors are used for connecting the tape drive and the StorageLibrary to the host These connectors can link to the following e Ashielded male HD68 SCSI cable e Ashi
33. the StorageLibrary is powered on To remove the screws follow the instructions below 1 Connect the power cord to the power connector on the rear of the library 2 Turn on the power switch on the rear of the library 3 The library detects that the transport locking screws are present Follow the instructions on the front panel display to remove the magazines to get access to the screws Remove the screws and reinsert the magazines StorageLibrary Installation and User Guide 11 The library will now continue its power on sequence X Note Keep the transport locking screws in a safe place You will need them to lock the robotics if you need to return your StorageLibrary for service or repair Caution The warranty does not cover damage to the library if transported without the transport locking screws properly installed See Reinserting the Transport Locking Screws for instructions on how to reinstall the transport locking screws Figure 4 Recommended Storage of Transport Locking Screws If the library is to be mounted rack this is the time should mount the rack mount ears to the library See instructions in Mounting the StorageLibrary in a Rack Mounting the StorageLibrary in a Rack The StorageLibrary is designed for use in a 19 rack system using 4U of rack space The length of the power cord and the primary interface cables restrict the placement The StorageLibrary is
34. 1 Enter the back of the magazine into the correct magazine bay Make sure it is in level with the library 2 Slide the magazine carefully in until the eject spring engages 3 Push the magazine further in against the spring until the magazine is latched Figure 21 Push Magazine until it Clicks into Place Manual Emergency Release of Magazines In failure situations either in the library itself a power loss or situations where you need to manually release the magazines a manual emergency release is available To activate the emergency magazine feature you must use the magazine release tool that is fastened to the rear of the library This tool must be inserted through the hole at the bottom of each magazine See Figure 22 The Release Tool Caution Make sure to turn off the power before you use the manual emergency release tool StorageLibrary Installation and User Guide 51 Figure 22 The Release Tool Inserted into the Correct Hole on the Left Lower Magazine Standby Functionality On the front panel a standby button is available To activate Standby mode press the button for a minimum of 2 seconds The StorageLibrary will enter a standby mode in a controlled manner The following takes place before the StorageLibrary goes into standby mode Finish any StorageLibrary activity The power to the tape drives are switched off The display is turned off No StorageLibrary activity is allowed until the standby button i
35. Apply Magazine Handling The operator is allowed to eject any or all of the magazines in the library through the FPI This feature is not implemented in the RMI because there is no means to reinsert the magazine remotely The paths to open the appropriate screens are e From the FPI select Operations gt Eject Magazine As long as at least one magazine is present in the library the library continues to operate normally Using the Mail Slot There is no hard stop on the import export slot When the system is configured for I E slots follow this instruction e Open the lower left magazine until the three first magazine slots are accessible Stop pulling the magazine at the stop line indicated on the mail slot label By exceeding the stop line the library cannot differ whether the whole magazine has been exposed or only the three first I E slots Thus when you reinsert the magazine the library will need to take an inventory check on all 12 slots instead of only the slots StorageLibrary Installation and User Guide 49 Removing the Magazine from the Unit The following illustration shows the correct way to remove the magazine from its bay ex Not You cannot remove the magazine if the unit is password protected or locked by host software through a Prevent Medium Removal SCSI command When ejecting the magazine it automatically pops out a few inches With one hand grip the handle on the outer side of the magazine bezel and
36. Before loading a cartridge into the library make sure that the write protect switch is positioned correctly either on or off The switch is located on the left side of the cartridge front Slide the red or orange write protect switch to the right so that the padlock shows in the closed position Barcode Requirements Cartridges must have an external barcode label that is machine and operator readable A barcode must use only uppercase letters A to Z and or numeric values 0 9 The library supports Code 39 3 of 9 type barcodes For LTO media barcodes the library supports six characters for the barcode plus a two character media type identifier A Caution You must use StorageLibrary specific barcode labels supported by Tandberg to ensure reliable functionality of the barcode reader Installing Barcode Labels Each cartridge in the library must have an external label that is operator and machine readable to identify the barcode All barcode labels must be applied to the front of a cartridge Peel off the label and place it on the cartridge Verify that the label is positioned as illustrated in figure 13 The cartridge cannot have any stickers or labels attached to the top or bottom because if the labels come loose they can get caught in the tape drives or become unreadable by the scanner Caution Do not place a barcode label on top or bottom of a cartridge Doing so can cause inventory operations to fail 66 Working With
37. C and the Low Voltage Directive 73 23 A Declaration of Conformity in accordance with the applicable directives has been issued for this product Australia New Zealand C Tick Class A Marking by the C Tick symbol indicates compliance of this system to the Australian EMC standard AS NZS 3548 1995 Information Technological Equipment A Declaration of Conformity in accordance with the applicable standard has been issued for this product 86 Safety and Regulatory Information 16 Approved Drive Types The following drive types are approved for use with the StorageLibrary T40 IBM LTO 3 SCSI full height IBM LTO 3 Fibre Channel full height IBM LTO 4 SCSI full height IBM LTO 4 Fibre Channel full height StorageLibrary Installation and User Guide 87
38. Configuring Audible Alarm The library is equipped with an audible alarm that is activated at certain error conditions The alarm can be enabled disabled from the front panel interface or the remote management interface The default for the library is audible alarm disabled The Audible Alarm is configured with the Setup Wizard After the initial setup of your library you can later access the Audible Alarm configuration screens directly e From the RMI select Setup gt Library e From the select Setup gt Library Configuring SNMP The library supports system monitoring via SNMP and SNMP Notifications To enable SNMP the remote management interface must be running To enable SNMP notifications you need to register the IP address of the notification recipient host The library ignores all SNMP SET operations so external management applications cannot register themselves to receive SNMP traps from the library The SNMP notification screen lets you manually register an external application SNMP notification can only be set up by the Administrator from the remote management interface The screen lists existing IP address The Port number is fixed to 162 UDP The user needs to register the IP address of the notification recipient in the empty IP address field displayed on the screen If you want to disable SNMP notifications enter 0 0 0 0 in the IP address field Note that this disables notification only The library will cont
39. D screen shows the world wide node name and port name of the fiber channel drive These are not configurable The world wide node name and port name for drives is based on the bay position in the library and not the drive itself This means that if a drive is replaced or moved to a different bay the drive will take on the node name and port name of the bay that it is installed in The node names and port names are unique for each library and are assigned to the library during manufacturing Modifying the Control Path The control path tape drive is used to connect a partition to a host application For normal operation only one tape drive should be selected as the control path for each partition at one time By default the lowest tape drive assigned to a partition is designated the control path In the event that the control path connection to the host application fails you can manually select a new control path for the partition TZ Note You may need to modify settings in your host application as a result of modifying the control path For details refer to your host application documentation 40 Configuring the Library The control path is configured with the Setup Wizard After the initial setup of your library you can later access the control path configuration screens directly e From the RMI select Setup gt Partition Drive e From the select Setup gt Partitions Configuring Autoclean The library supports a
40. I select Setup gt Slots Configuring Partitions Partitions are virtual sections within a library that present the appearance of multiple separate libraries for purposes of file management access by multiple users or dedication to one or more host applications By default the library has one partition which includes all of the library s resources Administrator can create and delete all partitions The partitions are generated manually one at a time You can create partitions on either the front panel or the remote management interface Operator has access to all partitions but cannot create or delete partitions At minimum a partition consists of one tape drive and one magazine The tape drive or slot cannot be shared with another partition an exception to the sharing restrictions are cleaning tapes and the I E station slots which are shared among all partitions You can later change your partition setup either from the front panel interface or the remote management interface Creating Partitions Use the front panel or remote management interface to create partitions The maximum number of partitions that can be created depends on how many drives are installed up to 4 The Administrator must define at least one partition To define Partition 1 the user will be asked to select the drive s that shall be associated with the partition The user will also be asked to select which available magazines to include in the partiti
41. Loosen both screws simultaneously See Figure 23 Replacing a Power Remove the power supply by gripping the thumbscrews and pulling it toward you Insert the new power supply into the vacant power supply bay When inserting the power supply make sure that you insert it correctly The power supply must be level to slide in smoothly 7 Tighten the power supply thumbscrews to secure the power supply to the library module Tighten the two thumbscrews simultaneously Reconnect the power cord Turn on the power switch on the rear end of the library StorageLibrary Installation and User Guide 57 Figure 23 Replacing a Power Supply Tape Drive Unit eX Not To make sure you do not interrupting your host system we recommend that you power off your library before you add remove or replace a tape drive unit Adding a Tape Drive You can add tape drives so that your library contains four half height drives two full height drives or a combination of these TZ A full height drive can occupy the bottom two half height drive positions the top gt Note T two half height drive positions but not the middle two half height drive positions These instructions explain how to add a tape drive to your library Required tools Screwdriver 1 Turn off the power to the library using the switch on the rear 2 Detach the cover plate for the bay where the tape drive will be added Use a screwdriver to loosen the cover plate screws and r
42. O O O O LCD Liquid Crystal Display The display is a backlit 128 x 68 dot matrix graphical display that can show 8 lines of 20 characters In various modes of operation the display panel screens and control buttons allow you to do the following Enter settings for StorageLibrary configuration 4 Product Overview e Issue operational commands e View StorageLibrary status and information e Test StorageLibrary functionality Control Buttons The labels for the four control buttons are displayed in the corners of the LCD All buttons have soft function for different modes of operation i e the functions of the buttons change during different activities The actual function for each button is always visible on the display LED Indicators The two LED indicators are green and amber They indicate the StorageLibrary activity as follows e Green LED on The StorageLibrary is either running or ready for operation e Green LED blinking Short blinks followed by long intervals indicate that the library is in low power standby mode e Amber LED on Fault LED the StorageLibrary has encountered an electrical or mechanical failure Standby Switch A switch on the front panel provides a Library Standby mode If the switch is pushed when the library is active the library completes the current operation and then goes offline and enters standby mode See Standby Functionality for more details Rear Panel The figure below
43. Running the Library Manual Clean and RMI provide menu and command selections to perform manual drive cleaning operations Manual drive cleaning operations allow the selection of a drive to be cleaned regardless of the drive requesting cleaning or not The library will automatically scan through the cleaning slots if any and select the most used cleaning cartridge If there are no cleaning slots or if there are no cartridges in these slots the library will scan the station for a cleaning cartridge When the cleaning has completed the cleaning tape is moved back to its source location The paths to open the appropriate screens are e From the remote management interface select Operations gt Clean Drive e From the front panel select Operations gt Clean Drive Taking the Library Online Offline Taking a library online makes it accessible to host applications via the Storage Area Network SAN Taking a library offline makes it inaccessible to host applications via the SAN Taking a Library Online 1 Using the library s front panel or the remote management interface select Operations Change Partition Mode 2 Foreach partition that you want to take online click Online 3 Click Apply Taking a Library Offline 1 Using the library s front panel or the remote management interface select Operations Change Partition Mode 2 For each partition that you want to take offline click Offline 3 Click
44. SI bus and the host Note that there are limitations to the length of the SCSI cable Connect your Ethernet cable to the Ethernet port on the rear of the library This will give remote access to the library via the remote management interface Push the cable until it snaps into place Connect the other end to a normal 10 100 BaseT Ethernet outlet Connect a power cord to the outlet on the power supply on the rear of the library Power on the library by turning on the rear power switch Power up the host system Verify communication with all devices on the bus Configure your library using the commands on the front panel For configuration information refer to Configuring the Library Warning Make sure the AC outlet that you connect the StorageLibrary power cable into is reliably earthed Adding the StorageLibrary to an existing rack installation can cause a leaking current fault condition because of the summation of the leaking currents For security a 250V 2A fuse is located near the power switch X Note Tandberg recommends that all external SCSI devices including the Storagelibrary are powered on before the computer system is re started Steps 5 and 6 above Connecting Library Cables Fibre Channel Use this procedure if you are installing a library that includes Fibre Channel tape drives StorageLibrary Installation and User Guide 17 Figure 12 StorageLibrary Cabling Fibre Channel
45. TANDBERG DATA Securing your Information STORAGE LIBRARY T40 Installation and User Guide Copyright 2006 Tandberg Data ASA The information contained in this document is subject to change without notice This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be reproduced modified distributed or translated to another language without prior written consent of Tandberg Data Tandberg Data ASA Kjels sveien 161 P O Box 134 Kjels s N 0411 Oslo Norway Tel 47 22 18 90 90 Fax 47 22 18 95 50 www tandbergdata com This document may describe designs for which patents are pending or have been granted By publishing this information Tandberg Data conveys no license under any patent or any other right Tandberg Data shall not be liable for errors contained herein or for incidental or consequential damages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory Tandberg Data makes no representation or warranty with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Tandberg Data reserves the right to revise or change this document without obligation on the part of Tandberg Data to notify any person or organization of such revision or change Eve
46. Test Cycle test lI Reset Web Password 23 Table 2 Front Panel Interface Menu Structure Operations Setup Reports Tools Assign Media Setup Wizard Library Prepare to Ship Network gt Slots and Drives IP Address Mode gt Inquiry String Static IP Address gt FW Version Static Netmask gt Barcode Scanner Static Gateway gt Audible Alarm Allow Web Access gt Serial Number Allow Web FW Upg gt Date and Time Slots gt Autoclean License Key gt Barcode Mode IE Slots gt Menu Timeout Cleaning Slots gt World Wide Name Partitions Partition Assignment Drives amp Magazines Drive Interface ID Control Path Autoclean Barcode Mode Library Password Inquiry String Menu Timeout Barcode Scanner Date and Time Audible Alarm Import Media Network Drive Restore Default IP Address Mode Static IP Address Static Netmask Static Gateway Allow Web Access Allow Web FW Upg gt Interface ID gt Inquiry String gt FW Version gt Serial Number gt World Wide Name gt Control Path Table continued on next page 24 Information about the Operator Interfaces Operations Setup Reports Tools Export Media Slots Network Reboot IE Slots gt Library Name Cleaning Slots Partition Assignment Drives amp Magazines Drive Interface ID Control Path Autoclean Barcode Mode gt IP Address Mode gt Static IP A
47. and SCSI tape drive interfaces within the same library LTO Fibre Channel tape drives can be directly attached to hosts or the SAN LTO SCSI tape drives are attached directly to the host Tape drives are installed into tape drive bays in the rear of the library If a tape drive bay is empty cover plate covers the empty tape drive bay to prevent dust from entering the library Tape drives can be installed in any available tape drive bay Data Transfer Rates Table 1 Data Transfer Rates StorageLibrary Maximum Sustained Rate Maximum Sustained Rate Compressed Model Native LTO 3 SCSI 80MB s 160MB s LTO 3 FC 80MB s 160MB s LTO 4 SCSI 120MB s 240MB s LTO 4 FC 120MB s 240MB s Magazines The library is equipped with four removable magazines all accessible from the front of the unit The lower magazines hold 12 cartridges each and the two upper magazines hold 8 cartridges each There are no hidden slots To cool the library there are air inlet holes on the bezels For easy removal of the magazines use handles on the sides of the bezels For details on magazine handling see the section Magazine Handling Front Panel The Front Panel includes the Operator control panel with LCD display four control buttons two LED indicators and a standby switch The bezels of the four magazines are also visible from the front Figure 1 Front Panel of the StorageLibrary 92979220 2 nurum und 2 5 0 as 0888 ie O
48. ch Scroll Function The front panel display is able to display 20 characters in a line Some functionality requires more than 20 characters To access all characters a scroll function is implemented The buttons on the front panel are used to scroll the text left or right a left arrow appears on the left button and a right arrow appears on the right button to indicate the scroll function The number of lines on the display is limited If the text to be displayed contains more than 8 lines similar scroll function as described above is used For line scrolling the arrows on the buttons indicate scroll up or down function StorageLibrary Installation and User Guide 21 Remote Management Interface The remote management interface is similar to the front panel interface The remote management interface is accessible from any supported web browser For more information on supported web browsers refer to Browser Requirements To manage the library from a remote management interface you must set up the library s initial network configuration from the front panel For information on network configuration settings for remote use refer to Configuring Network Settings Menu Trees The following four menus organize commands into logical groupings e The Operations menu consists of commands that enable you to change the library s mode of operations import and export cartridges load and unload tape drives eject magazines clean dri
49. cting Library Cables SCSI Use this procedure if you are installing a library that includes SCSI tape drives Figure 11 StorageLibrary Cabling SCSI 16 Installing the Library Guidelines for Connecting the SCSI Cables 1 Before the SCSI bus cable is connected to the StorageLibrary make sure the StorageLibrary power switch is off Make sure your host system is in a state where a new SCSI device can be safely connected to the SCSI bus Do not exceed SCSI bus length restrictions a Add the length of all external and internal SCSI cables on the bus b Add 26 4 cm 10 4 inch for the internal cable length in the StorageLibrary The maximum allowed length of an LVD SCSI bus is 12 m 39 ft if the number of SCSI devices exceeds two Before the StorageLibrary is powered on and the system is restarted make sure the SCSI bus is properly terminated Connecting the Cables 1 2 Install the library in a rack or install the tabletop kit Connect the SCSI cables to the tape drive a the bottom tape drive connect a jumper cable to the top SCSI connector and then to the bottom SCSI connector on the tape drive above it Repeat this step for all tape drives on the SCSI bus Secure the cable with the thumbscrews on the connectors a Terminate the last device on the SCSI bus with the appropriate SCSI terminator b Connecta cable between the last tape drive on the SC
50. dates but you need to make sure that the firmware you download is compatible with your library and tape drives There are two types of firmware that can be updated on the library library firmware and tape drive firmware This chapter explains how to update both the library firmware and the tape drive firmware Updating Library Firmware With the Update Library Firmware command you can install new library firmware from the remote management interface A Caution If you choose to update tape drive firmware during this procedure make sure that cartridges are not loaded in any of the tape drives If cartridges are loaded in tape drives during the update process the library loses knowledge of the cartridge home cell in storage resulting in library and host inventory issues Update the library application firmware using the following steps 1 Download Library Firmware Access http www tandbergdata com Support choose StorageLibrary T40 under Tape Automation and download the firmware file to your computer a From the home page navigate to your product s firmware b Verify with technical support or published Helease Notes that you are selecting the correct firmware version to download a Select the appropriate firmware version and download the files to your computer hard drive 2 Update Library Firmware Update the library application firmware using the Library FW Upgrade command on the Tools Maintenance menu from the remot
51. ddress gt Static Netmask gt Static Gateway gt Dynamic IP Address gt Dynamic Netmask gt Dynamic Gateway gt MAC Address gt Allow Web Access gt Allow Web FW Upg Load Drive Partitions Partition Assignment Drives amp Magazines Drive Interface ID Control Path Autoclean Barcode Mode RAS Tickets Drive FW Upgrade Unload Drive Library gt Password gt Inquiry String gt Menu Timeout gt Barcode Scanner gt Date and Time gt Audible Alarm Statistics gt Fetch Stow gt Power On Time gt Drive Cleaning System Test Change Partition Mode License Key Cycle test Clean Drive Reset Web Password Logout Eject Magazines StorageLibrary Installation and User Guide 25 Figure 15 Remote Management Interface Top Level Menu Tree Open IE Slat Drives Assign Media mpoi Media xpo Media T Unload drive Setup Wizard IP Address Mode Static IP adress Static Netmask Static Gateway Allow Web Access Allow Web FY upgrade Slot and Drives Inquiry String FW Version Barcode Scanner Audible alarm Serial Number Date amp Time Menu Timeout World Wide Name T Drive Prepare to Ship Restore Default T Drive PF upgrade System Test Cycle test li Interface ID Change Partition Magazine
52. der e Retry the operation e Retry the operation with a new magazine 1229 Failed to fetch at Failed to fetch cartridge e Reboot the loader and retry the operation 1222 driven in drive e If failure persists replace the drive CRU 6003 Drive n Tape Alert The operation has e Clean the drive 3 Hard Error stopped because an Try another cartridge error has occurred while n i reading orwrtitig data ailure persists replace the tape drive which the drive cannot correct 68 Troubleshooting 32 Interface problem with the host RAS Display Message Description Suggested Action Ticket 6004 Drive n Tape Alert The operation has Your data is at risk 4 Media stopped because copy any data you require from this tape error has occurred while m e Do not use this tape again reading or writing data e Restart the operation with a different tape 6005 Drive n Tape Alert The tape is damagedor e Clean the drive 5 Read Failure the drive is faulty Try another cartridge e Ifthe problem persists replace the tape drive 6006 Drive n Tape Alert The tape is from a faulty e Clean the drive 6 Write Failure batch or the tape drive Usea good tape to test the drive is faulty e Ifthe problem persists replace the tape drive 6007 Drive n Tape Alert The tape cartridge has e any data you need to another tape 7 Media Life reached the end of it
53. e From the select Operations gt Import Cartridge e From the RMI select Operations gt Assign Cartridge e From the RMI select Operations gt Import Cartridge 46 Running the Library Import Cartridges via Bulk Loading of Magazines Another way to import cartridges is through bulk loading Eject the magazines and manually insert directly into storage slots as many cartridges as you plan to use Once the magazines are inserted and the inventory completed the library configuration can be viewed from the remote management home screen or from the slots button on the front panel interface home screen Cartridges bulk loaded this way will automatically be assigned to the partition owning the magazine Ifthe magazine contains cleaning slots cartridges installed in these slots are assumed to be cleaning tapes and are not accessible by the partition If the magazine contains slots cartridges installed in these slots will be un assigned Use the appropriate functions in the RMI or the FPI to assign these cartridges to a partition Caution Cartridges must be placed in their appropriately configured slot location For example cleaning cartridges should not be placed in slots configured for storage After your library begins operating use the Import Media screen to add cartridges without interrupting library operations Place cartridges in an available slot The library s scanner automatically reads the barcode on
54. e Operator Interfaces The robotics status is displayed in the Map menu as the first field after the word Map See arrow In the example in Figure 17 Map Menu the library is taking inventory The robotics status is unknown grey Slot 30 is full Slot 36 has a cleaning cartridge Slots 29 31 to 35 and 37 to 40 are empty The status of the rest of the slots is unknown One drive is installed in lowest position load status still unknown Figure 17 Map Menu StorageLibrary Installation and User Guide 31 Configuring the Library After you have installed the hardware described in Setting up the Library Hardware you are ready to configure your library s settings A Setup Wizard helps you get started configuring your library and the menu commands on both the front panel interface and the remote management interface allow you to reconfigure your library at any time About the Setup Wizard When you first power on the library the front panel interface displays the Setup Wizard which walks you through the initial configuration of the library s operational settings including network settings that enable you to access the library from the remote management interface You must begin the Setup Wizard on the front panel but you have the option to complete the Setup Wizard on the remote management interface The Setup Wizard prompts you to enter the network settings that allow the remote management interface to access the librar
55. e host application and the device drivers are installed with the most resent patches to support the tape drive and the library Connect the library to an LVD SCSI bus and make sure there are no SE devices on the same bus because this causes the entire bus to negotiate down to SE speed Clean the tape drive See Cleaning Tape Drives Try a new cartridge A marginal cartridge can cause performance problems due to bad spots on the tape requiring retries Backing up compressed data lowers performance Check the size of the files Small file size can impact performance Table 14 Troubleshooting Matrix Cleaning with Solution Problem Cleaning Solution Cannot load the cleaning Cartridge Make sure there is no cartridge present in the drive before you load a cleaning cartridge Make sure the cleaning cartridge is not expired Contact your service representative 76 Troubleshooting Table 15 Troubleshooting Matrix Write or Read Issues with Solution Problem Write or Read Issues Solution Contaminated head Avoid contamination by ensuring that the library is installed in a clean contamination free environment Cartridges should be stored vertically in their plastic cases Continue cleaning the tape drive as needed If a cleaning cartridge is not successful in resolving the problem after 3 or more attempts the cleaning cartridge may be contaminated and should not be used in anot
56. e management interface a Browse to the firmware file that was downloaded in Step 1 and apply the selection StorageLibrary Installation and User Guide 61 b Click on the Upgrade button The upgrade process has now started A Caution After the update process starts you must wait until it completes Do not attempt to interrupt the process in any way Loss of data or library operability could occur After uploading the file the remote management interface is inoperable The progress of the FW upgrade process is displayed on the front panel interface When the FW upgrade has completed the library reboots The library is now accessible on the RMI a Open the Reports gt Library Settings report to verify that the library firmware was updated Updating Drive Firmware You can update tape drive firmware using the TDKit software The TDKit software can be downloaded from the Tandberg web site www tandbergdata com The program is available for Windows Windows 2000 2003 and Windows NT You usually want to update firmware on all of the tape drives in the library at the same time to make sure that all of the tape drives are at the same firmware level You do not want to use different levels of tape drive firmware in the library It is important to make sure that the library is running the appropriate level of tape drive firmware compatible with the tape drive type To determine the appropriate tape drive firmware refer to t
57. eLibrary U n n 4 Figure 2 Rear Panel of the StorageLibrary with 1 Full Height SCSI Drive Installed 5 Figure Transport Locking Screws Marked with Red Plastic 11 Figure 4 Recommended Storage of Transport Locking 12 Figure 5 Rackmounting Kit with Rackmount Ears Right 13 Figure 6 Mounting the Rackmount Ears n ener entente nnns nennen nns 13 Figure 7 Rackmount Fall eain eot eet ed erede diet d Pede de 14 Figure 9 StorageLibrary Mounted in a Rack Front View 15 Figure 10 StorageLibrary Mounted a Rack Rear 16 Figure 11 StorageLibrary Cabling SCSI 16 Figure 12 StorageLibrary Cabling Fibre Channel esses 18 Figure 13 Positioning of Barcode Label for LTO 19 Figure 14 Front Panel Interface Menu Tree ener snnt entente neis 23 Figure 15 Remote Management Interface Top Level Menu 26 Figure 16 RMI Home Screen s sassa 29 Figure 7 Map Menus iiic redet eret cra fessa 31 Figure 18 Removing the Magazine from the Library
58. eft in the new slots will become unassigned When changing the number of I E slots from to 0 or 8 the 3 front slots in the lower left magazine will automatically be assigned to the same partition as the rest of the slots in this magazine When changing the number of I E slots from 8 to 0 or 3 the entire upper left magazine will automatically be assigned to one of the existing partitions as determined by the original partition configuration When the setup is changed it is highly recommended that the partition setup also be redone To identify how the magazine is configured view the Partitions report available from the Reports menu The I E slots are configured while running the Setup Wizard After the initial setup of your library you can later access the Station configuration screens directly e From the RMI select Setup gt Slots e From the FPI select Setup gt Slots Configuring Cleaning Slots The Setup Wizard Cleaning Slot Configuration screen prompts you to enter the number of cleaning slots if any you want to designate for your library You can also access the Cleaning Slot Configuration screens directly from the front panel and remote management interface The Cleaning Slot configuration screen provides information on configuring dedicated cleaning slots which are used to store cleaning cartridges that the library uses to clean tape drives These dedicated cleaning slots are not visible to t
59. elded male HD68 SCSI terminator e FC port cable Ethernet Port This port is for networking in support of the Web Client It allows you to connect the StorageLibrary to a 10 BaseT compatible Ethernet network Battery Holder The battery for the real time clock is located behind a plate at the rear of the library A drive power extension cable is found in the same location Back Panel Cover plate If a drive bay is empty a cover plate covers the opening to prevent dust from entering the library Library Features This section describes several features of the StorageLibrary Operator Interfaces The front panel is located on the front of the library and allows users to work locally on the library via the Operator interface Front Panel Interface FPI The Web Client is a remote management interface that allows users to view and perform library functions from remote sites and is accessible through a browser The front panel interface and the Web Client contain a similar Operator interface and functionality For more information about the front panel and the Web Client interface see Information about the Operator Interfaces ADI Bridging and LUN The StorageLibrary implements Automation Drive Interface ADI bridging with Logical Unit Numbering LUN addressing This means that the library controller does not have its own host interface but SCSI commands to the library controller are sent via one of the installed tape drives The ta
60. emove the plate Save the cover plate If you later decide to remove the tape drive you will need to reinstall the cover plate 3 Insert the tape drive into the drive bay Using the guide rails on both the tape drive and in the drive bay slowly slide the tape drive into the bay The tape drive must be level to slide in smoothly 4 Tighten the thumbscrews to secure the tape drive to the module The thumbscrews must be aligned with the module s screw holes If they are not aligned the tape drive will not be inserted correctly Tighten the thumbscrews simultaneously 5 Connect the host interface cables to the tape drive If the tape drive is a SCSI drive and the drive is the last device on the bus you must also connect the SCSI terminator Power on the library Run the setup wizard from the front panel interface or the remote management interface Update Drive firmware by following the instructions provided in Updating Firmware The library can use the drive immediately after the tape drive firmware is downloaded X Note If you do not have a cover plate order a replacement It is important that all vacant slots have a cover plate to keep unwanted materials out of the library 58 Adding Removing and Replacing Permanently Removing a Tape Drive These instructions explain how to remove tape drive that you do not intend to replace with another one You CANNOT remove atape drive while the library is powered on Required tools Scre
61. er name is Administrator e One operator login is available on the library The user name is Operator e Any operator or administrative user who is logged in and inactive for more than N minutes is automatically logged out N is user configurable from 1 to 9 minutes e Selecting Log Out or X in the top right corner of the remote management interface closes the application and logs the Operator and Administrator out e Only one user can be logged in at one time from either the front panel or the remote management interface StorageLibrary Installation and User Guide 29 Words Commonly Used on the FPI and RMI Some of the words displayed on the and RMI screens may need an explanation Table 4 Commonly Used Words on FPI and RMI Word Abbr in Description FPI Idle The library is idle Drive Empty EN There is no cartridge in the drive Drive Loaded ld A cartridge is loaded in the drive Drive Idle ie A cartridge is loaded and the drive is ready to use it Drive Rewinding rw The drive is rewinding the tape Drive Seeking sk The drive is searching for specific data on the tape Drive Reading rd The drive is reading data for transfer to a host via the SCSI interface Drive Writing wr The drive is writing data received from a host to the tape Drive Erasing er The drive is erasing data from parts of or the whole of the tape Drive Cleaning cl A cleaning tape
62. es will remain in the station Cleaning Media Handling When a cleaning cartridge is imported into a cleaning slot the cleaning count for that cartridge is set to zero Every time the cartridge is used for drive cleaning the cleaning count is incremented The tape drive will detect when a cleaning cartridge has expired and report this back to the library The cartridge is flagged as expired and not used any more The Administrator is prompted to export the expired cartridge and import a new one If the drive detects that a cartridge used for cleaning is a data cartridge this is also reported to the library and as for expired cartridges The cartridge is flagged as a data cartridge and not used any more The Administrator is prompted to export the expired cartridge and import a new one Exporting Cleaning Media The Export Media command previously described is used if you want to export a cleaning cartridge from a cleaning slot to the station Autoclean If Autoclean is enabled and at least one cleaning slot is configured and stocked with a cleaning cartridge the library will initiate cleaning when needed For more information on configuring cleaning slots and enabling autoclean refer to Configuring the Library An automated cleaning is performed if requested by the tape drive when a cartridge is moved out of the drive The response to the Move command will be delayed until the cleaning operation has been performed 48
63. fault administrator account if you want to log in as administrator and the default operator account if you want to log in as operator The default administrator user name is Administrator and the default password field is blank The default operator user name is Operator and the default password field is blank The remote Administrator has access to all features in the library and the remote Operator has access to the same features as the local Operator The remote Administrator is the only one to set the remote passwords for both the Administrator and Operator All remote Operators log in using the same password All remote Administrators log in using the same password Note that when setting the remote password the password is transmitted in plain text over the network On subsequent use however password encryption is used The path to open the appropriate screen is e From the RMI select Setup gt Remote Password Configuring Menu Timeout The Menu Timeout feature allows you to configure the timeout delay on the front panel and remote management interface If there has been no activity on the front panel interface or remote management interface for a certain time the and RMI screens return to the home screens The menu timeout is user settable from 1 to 9 minutes The default value is 1 minute The menu timeout is configured with the Setup Wizard After the initial setup of your library you can later access the Menu Timeout
64. has been inserted into the drive and the drive is using it to clean the relevant mechanical parts Drive Loading has been inserted into the drive drive is the process of mechanically loading the tape Drive Unloading ul The drive is in the process of mechanically unloading the tape Drive Update ur The drive has completed an internal update Ready Drive Updating ud The drive is in the process of an internal firmware update Drive ca A data tape has been inserted and loaded into the drive The drive is Calibrating in the process of measuring its physical properties During inventory and in the Maps menu different symbols are displayed on the FPI to indicate if there are cartridges present in the magazines in the drives and in the robotics as show in Table 5 Cartridge Present Symbols on FPI during Inventory and in the Maps Menu Table 5 Cartridge Present Symbols on FPI during Inventory and in the Maps Menu Symbol on FPI Description Drive Present load status empty Drive present load status unknown Drive not installed Symbols for the magazine slots and the robotics Symbol Description Grey box if magazine slot robotics status is unknown Filled box if cartridge is present in the magazine slot the robotics Empty box if cleaning cartridge is present the magazine slot _ The magazine slot the robotics is empty 30 Information about th
65. he library s Release Notes or contact Technical Support After you have identified the need to update tape drive firmware on one or more tape drives use the following steps to load the firmware onto the tape drives 1 Download and install the TDKit software in your computer When started the TDkit displays all detected SCSI devices Make sure the computer has detected the tape drive Look for Tape drives in the Device Manager Right click My Computer Manage Device Manager Most Windows operating systems require that all backup services started by the backup software application must be stopped before the TDKit utility is started Make sure that no windows driver is loaded for the tape drive in question as this will block the SCSI port for the flashing utility and TDKit will not see the drive select and disable the tape drive in the Device Manager My Computer Manage Device Manager 2 Download drive Firmware Access the drive manufacturer s web site and download the firmware file to your computer a From the home page navigate to your product s firmware b Verify from the published Release Notes or Tandberg Technical Support that you are selecting the correct firmware version to download a Select the appropriate firmware version and download the files to your computer s hard drive Download the firmware anywhere in the computer 3 Update Library Firmware a Start the TDKit utility and follow the inst
66. he change to see if it affected the library 2 If an operating system corrective patch has been installed Remove it to see if it affected the library If a SCSI device has been added Check for SCSI ID conflicts If a SCSI device has been added Check if the SCSI termination has been properly set Troubleshooting Matrix The table below describes different problem situations and suggested actions to try to resolve the problem 72 Troubleshooting Table 9 Troubleshooting Matrix Power with Solution Problem Power Solution Library does not power on e Check the power cord connection e Make sure the power switch on the rear panel is in the ON position e Make sure there is power to the outlet Try another working outlet e Replace the power e Make sure that the fuse located beside the power connector on the rear panel is not blown Replace fuse if blown a spare fuse is located behind the fuse door e Verify that the power supply unit is properly inserted into the bay e Replace the power supply unit e Contact your service representative The display is dead e Power cycle the library by turning off and on the main power switch on the rear of the library e Verify that the fans start at power on and then stops after a few seconds e Check the power cord connection e Make sure the power switch on the rear panel is in the ON position e Make sure there is power to the
67. he host application Configuring one or more dedicated cleaning slots is required to enable the library s cleaning feature The library supports 0 3 cleaning slots These are located in the three innermost slots innermost column of the lower right magazine If the library has been previously configured the number of cleaning slots that are currently configured appears on the screen Cleaning slots are shared by all partitions within a library Each partition can use a cleaning slot to manually clean its tape drive s StorageLibrary Installation and User Guide 37 A Caution Make sure the library has empty slots available in the cleaning slot magazine before you add more cleaning slots These are located in the three innermost slots innermost column of the lower right magazine When the number of cleaning slots is increased the added slots are taken from the partition owning the lower right magazine The number of available slots in the affected partition is decreased by the same number When the number of cleaning slots is decreased the released slots are added to the partition owning the lower right magazine Make sure to remove the cleaning cartridges from the library before you reduce the number of cleaning slots The cleaning slots are configured with the Setup Wizard After the initial setup of your library you can later access the cleaning slot configuration screens directly e From the RMI select Setup gt Slots e From the FP
68. he user name and password are case sensitive StorageLibrary Installation and User Guide 33 TZ You cannot delete the default Administrator account You can however change gt Note RT the password Using the Setup Wizard The Setup Wizard simplifies the process of configuring the library When you first power on the library the front panel displays the Setup Wizard As you work through the Setup Wizard screens follow the on screen instructions The recommended procedure for using the Setup Wizard for the initial configuration is as follows 1 Turn on the library and begin the Setup Wizard on the front panel Be sure to configure network settings 2 When the Setup Wizard screen text prompts you to choose Local or Remote you must choose to complete the wizard either locally on the front panel interface or remotely on the remote management interface 3 If you choose to complete the wizard remotely you must log in to the remote management interface Use the default Administrator account The default User Name is Administrator and the default password field is blank 4 Complete the Setup Wizard Details on using the Setup Wizard include e You may choose to use the default settings that the Setup Wizard suggests but you must confirm the proposed settings and complete the Setup Wizard before you can begin using the library e f you choose to complete the Setup Wizard remotely the FPI wizard automatically displays the Network
69. her drive Non acclimated media A cartridge should be acclimated for at least 24 hours before being used particularly if it has been stored at a substantially different temperature or level of humidity than the library Cleaning cartridge is Incompatible Make sure you are using an allowed cleaning cartridge Expired cleaning cartridge Verify the number of cleanings per cleaning tape for your media type Bad defective contaminated media e f the write read errors persist and the drive has been cleaned that cartridge should be suspected as being defective if it is not an invalid cleaning cartridge e fthis occurs export the cartridge and load a known good cartridge In some cases a cartridge can be worn out have a defective cartridge memory or have been formatted as a Firmware Upgrade Tape e Any cartridge that is suspected of being defective or contaminated should NOT be reused in any drive Table 16 Troubleshooting Matrix LED Error Messages with Solution Problem LED Error Messages Solution Amber LED on e When the amber LED is on the library has encountered an electrical or mechanical failure An error message shall be displayed on the front panel and RMI Refer to Supported RAS Tickets for details Table 17 Troubleshooting Matrix Errors Displayed on Front Panel with Solution Problem Errors Displayed on Front Panel Solution There is an error informa
70. ibrary components 28 Information about the Operator Interfaces Figure 16 RMI Home Screen StorageLibrary Mozilla Firefox File Edit view Go Bookmarks Tools Help Q 5 Ba TEES TANDBERG DATA Securing your Information Home Home Loader information Model Operations StorageLibrary 40 Setup Serial number AAqSHCOO0046 Reports Firmware version Tools 02 43 Logout Power on 7d 9h 35m Loader activity Idle Robotics j Partition 1 information Drive 1 Type IBM ULTRIUM TD3 Drive 1 Drive activity Idle Drive 1 SCSI ID 6 B OK Warning Error 81 Tape present B Cleaning tape Storage Slots total 49 Select mode Status Mode Update paqe Operator Privileges Controlling access to screens and operations within the library preserves the integrity of the library and the data that is stored within the library There are two levels of user privilege levels within the library Administrator and Operator 1 Administrator is allowed access to the entire physical library and all of its partitions 2 Operator has access to all partitions and can perform functions within partitions such as performing cartridge and tape drive operations An operator cannot perform operations that affect the physical library such as creating or deleting partitions Details on user privileges include e One administrative login is available on the library The us
71. ibrary in the rack Slide the StorageLibrary on the rails from the front of the rack Fix the StorageLibrary using two M6x12 screws in front of the rack one on both left and right side The lower screw on each side connects the library to the rack whereas the upper screw on each side connects the left and right rail assemblies to the rack as shown in Figure 9 StorageLibrary Mounted in a Rack Figure 9 StorageLibrary Mounted in a Rack Front View StorageLibrary Installation and User Guide 15 Figure 10 StorageLibrary Mounted in a Rack Rear View m m m 5 0 DHOOOH0H0 2 60 The figure above gives a rear end view of the StorageLibrary mounted in a rack The two screws on each side connect the left and right rail assemblies to the rack Installing the Library After mounting you must connect the cables to the library Two sets of cabling instructions are available e For libraries with SCSI tape drives e For libraries with Fibre Channel tape drives For instructions on cabling a library with SCSI tape drives see Connecting Library Cables SCSI For instructions on cabling a library with Fibre Channel tape drives see Connecting Library Cables Fibre Channel If your library includes both SCSI and Fibre Channel tape drives cable the tape drive following the appropriate instructions for that tape drive type Conne
72. ifying the Control Path nn Configuring Autocleanm uy u eats anion evens ieee e re tees Gorifiguring FPI PaSSword e ia eee ee ata Configuring RMI Password is encanto ea Configuring Menu Timeout U S tting Date and limie uui o rentre t et u de E ea Configuring Barcode Gonfiguring Audible Alarm nade tern e o et n e e Gonfiguring SNM Configuring E mail Notification U 7 Running the Library Eogging nz rutun a EMEN Logging us aun a nahua bo ectetur e E Pep iet Er i ee Importing Cartridges n susu Importing Cartridges via VE Slot Import Cartridges via Bulk Loading Exporting Cartridges Loading to Tape Drives Unloading from Tape Cleaning Tape Drives U Q Importing Cleaning Media n nennen Cleaning Media Handling sese Exporting Cleaning Media u nennen AULOGIGAN p EE Manal Gleam MEER Tak
73. in the magazines The Prepare to ship command must be run before the library is transported to reinstall the transport locking screws and to remove all cartridges in the library Reboot Performs a hard reset of the library Restore default Sets the library settings to their factory default values Clear WEB password Clears the WEB password from FPI only The Diagnostics Menu Table 8 Diagnostics Menu Item Name and Description Item name Capture logs Description Displays a log that contains information about library and drive configuration event log and error log This log can be saved to a file or sent via e mail to technical support System test Runs a test of the library hardware Cycle test Starts a test where cartridges are moved randomly between magazine slots and between the drive and the magazines Verifying Hardware 1 The library uses one SCSI ID for each SCSI tape drive Verify that the drive SCSI IDs are set to unique SCSI IDs that are not used by any other SCSI device on the same bus Depending on other devices attached to the same SCSI bus and their SCSI IDs you may need to change the SCSI ID of the tape drive s before you can use the library m Verify that the system recognizes the tape drives during the boot process Verify that the SCSI host adapter recognizes the tape drives during its initialization Verify that the status on the
74. ing the Library Online Offline a au Taking a Library Online ener enne Taking a Library Offline nnns enne Contents Magazine Handling iret er 49 Standby Functionallity z 200 coca ro v itt p e ee d e t a tier cc LU Ec ee 52 8 Getting Status and Information 53 Viewing Library Settings dann aaa teri u Baap 53 Viewing Partitions Drive 53 Viewing Network Settings n 54 Viewing Statisties mu u Gum ai aa au haqa 54 MIG WIG EO ccce Rat b eot Dee A maus oett n ya amapas am yau 55 9 Adding Removing and Replacing 57 Power Supply Unit 7cs oet s et td e t c CUTE cud aquta 57 Removing and Replacing a Power Supply L n 57 4 212 E 58 Adding a rape Driven a o eene i e i e aetna 58 Permanently Removing a Tape Drive 59 Removing and Replacing a Tape Drive enn 59 10 Updating Firmware 61 Updating Library Firmware
75. ing the slot or preventing the tape drive from ejecting the cartridge The backup software needs to cancel the reservation and any hold it has on the tape drive e Temporarily disconnecting the library from the host server system eliminates the host system and its software as a problem source e Remove the tape drive unit from the drive bay Connect power to the drive either by connecting it to the library s power supply or to an external power supply Try to eject the cartridge by pushing the drive s eject button The drive unit can be connected to the library s power supply by using the power extension cable located behind the battery holder cover plate on the rear of the library e Follow the drive s emergency eject procedure to remove the cartridge from the drive Replace the tape drive unit e Contact your service representative Cartridge stuck in magazine e Eject the magazine using the front panel interface Manually remove the cartridge from the magazine slot e Contact your service representative Cartridge stuck in robotics Power cycle the library by turning off and on the main power switch on the rear of the library e Write down any error information given on the FPI or RMI e Contact your service representative Failed to move cartridges e Write down any error information given on the or RMI e Contact your service representative Failed to insert cartridge into Check failing media for pin da
76. inue to process SNMP Get requests as long as the RMI is enabled X Not You need to install the appropriate MIB for your FW version on the host on which the SNMP manager is running The path to open the appropriate screen is From the RMI select Setup gt Notification Configuring E mail Notification The library can be configured to automatically send e mail notifications to a specified e mail address whenever an issue of a particular severity level occurs with one of its components The information in the e mail notification provides a RAS ticket a short problem description and a possible cause which may be of help to you or a customer service engineer Before you can configure e mail notifications you must configure the library s e mail account so that the library can send notifications to the designated recipient There are three filter levels of e mail notifications StorageLibrary Installation and User Guide 43 e Low An error has occurred in the library but the library is not in danger of failing E mail accounts configured with a Low filter setting receive notification of all priority levels of RAS tickets that the library produces e Medium The library is not in immediate danger of failing but current problems could lead to a failure in the future E mail accounts configured with a Medium filter setting receive notification of all Priority 1 and Priority 2 RAS tickets that the library produces e High
77. library Cannot write to or read from tape Make sure that the cartridge is write enabled move the write protect switch to the enabled position Make sure that the cartridge has not been written using an incompatible format Make sure that the cartridge is an acceptable format for your drive type See the tape drive s reference manuals for details Make sure that the cartridge has not been exposed to harsh environmental or electrical conditions and is not physically damaged in any way Many backup applications do not read or write to cartridges that were created using a different backup application In this case you may have to perform an erase format or label operation on the cartridge Make sure you understand any data protection or overwrite protection schemes that your backup application may be using which could prevent you from writing to a given cartridge Retry the operation with a different known good tape Clean the tape drive See Cleaning Tape Drives Table 12 Troubleshooting Matrix SCSI with Solution Problem SCSI problems Solution Changed SCSI ID but the host server system does not recognize the new ID Make sure that all SCSI devices on the same bus have unique ID numbers If the SCSI bus is narrow 50 pin only SCSI IDs 0 through 7 are available Make sure that you reboot the library after changing the SCSI ID Reboot the host server system The tape drive does no
78. lly taken offline when the unit is busy executing internal time consuming tasks In addition the user can manually take the physical library or any of its partitions online or offline You can take a partition offline rather than the entire library so as to minimize disruption of library operations You may manually change the partition mode to online or offline from the front panel or the remote management interface Details on changing partition mode include e The default partition mode is online e partition mode must be set to off line if you want to restrict host access to the specified partition When you are changing partition mode be aware of the following information e The Online Offline buttons toggles between states e Itis only possible to set a partition offline when the partition is not in use Setthe button to read Online to take either the physical library or a partition depending on the current view to an online state which is the normal operating condition In this mode the robotics is enabled and all host commands are processed StorageLibrary Installation and User Guide 39 e Setthe button to read Offline to take either the physical library or a partition depending on the current view to an offline state If only the physical library is taken offline the library s partitions will not process robotics commands even though they are online If only a partition is taken offline neither the physical library
79. mage buckling pin drive Hold the cartridge in your hand with the Write Protect Switch to your left and orientation arrow pointing away from you On the right side all the way in front is a small door that can be opened by sliding a door against you Inside the cartridge you should see a metal pin The pin shall be parallel with the cartridge front and is hold in place by to metal grippers at each end top and bottom of the cartridge The media should be attached to this pin and you see only the top and bottom part of the pin If the pin is missing loose or damaged the tape will be damaged and rejected from the drive 74 Troubleshooting Table 11 Troubleshooting Matrix Media with Solution Problem Media Solution Media barcode labels Make sure the barcode labels are applied in the correct orientation on the cartridge See Labeling Cartridges for the Barcode Reader Make sure there are no wrinkles on the label Make sure that StorageLibrary specific labels are used If all of the above OK replace the label with a new one If problem continues contact your service representative Data cartridge incompatible with drive Make sure you are using a data cartridge that is compatible with the drive See the tape drive s reference manuals for details The SW backup application detects if an incompatible data cartridge is used and communicates this to the user Remove the cartridge from the
80. nsumption Peak 120 W Maximum peak length less than 10ms Climatic Specifications Table 24 Temperature Range Temperature Operating Range 10 C to 35 C Gradient 10 C hour Non Operating Range 30 C to 60 C Gradient 20 C hour Table 25 Humidity Range Humidity Operating Range 20 Rh to 80 Rh Gradient 10 Rh hour Non Operating Range 10 Rh to 90 Rh Gradient 20 Rh hour Table 26 Altitude Range Altitude Operating Range 500 to 10000 ft Non Operating Range 500 to 40000 ft StorageLibrary Installation and User Guide 83 15 Safety and Regulatory Information Safety Approvals This product complies with the following safety standards Europe EN60950 1 2001 USA UL60950 1 2003 First Edition Canada CSA C22 2 No 60950 1 3 1st Edition April 1 2003 CB report IEC 60950 1 2001 EMC Approvals This product complies with the following EMC standards Europe EN55022 1998 A1 2000 A2 2003 Class Warning This is a class A product In a domestic environment this product may cause radio interference in which case the Operator may be required to take adequate measures EN61000 3 2 2000 EN61000 3 3 1995 A1 2001 EN55024 1998 A1 2001 A2 2003 EN61000 6 2 2001 USA FCC part 15 Class A StorageLibrary Installation and User Guide 85 94 Note This equipment has been tested and found to comply with the limits for
81. nts You Might Need The following documents are also available for this product These documents can be found at www tandbergdata com e SCSI Functional Specification StorageLibrary T40 433489 provides the SCSI interface specification for the Tandberg Data StorageLibrary T40 e Quick Installation Guide StorageLibrary T40 433559 gives you an overview of how to install the library e Customer Replaceable Unit CRU Tape Drive Instruction StorageLibrary T40 433601 e Customer Replaceable Unit CRU Power Supply Instruction StorageLibrary T40 433602 Getting More Information or Help For further assistance please visit our web at www tandbergdata com or contact these regional locations International Headquarter Tandberg Data ASA Kjels sveien 161 P O Box 134 Kjelsas N 0411 Oslo Norway e mail support tandbergdata com Tel 47 22 18 90 90 Fax 47 22 18 95 50 Other locations Europe Tel 00800 826 323 74 00800 TANDBERG e mail support de tandbergdata com Asia Pacific Tel 65 6396 0786 email support tandbergdata com sg Americas Toll Free 1 800 392 2983 Tel 1 303 442 4333 e mail support us tandbergdata com 2 About This Guide Product Overview Tandberg StorageLibrary T40 is a compact tape cartridge library designed for secure reliable unattended system backup The library can be mounted in a 19 rack or used as a tabletop unit The height of the rack mount version is 4U
82. on Depending on the selections for and cleaning slots the number of slots for some magazines be affected The wizard displays the number of slots associated with each magazine based on the input for I E and cleaning so that it is visible to the operator For each partition the user is asked to verify or change the SCSI ID and Control Path to specify whether he wants Autoclean enabled or disabled and to specify the Barcode Reporting mode 6 characters or 13 characters If there is at least one unassigned drive and one unassigned magazine the wizard asks if the user wants to configure another partition If yes then repeat the steps for partition setup If no the user gets a warning that there are unassigned resources in the library The partitions are configured with the Setup Wizard If you later want to change your partition configuration you can either re run the Setup Wizard or access the partition configuration screens directly e From the RMI select Setup gt Partition Drive 38 Configuring the Library e From the select Setup gt Partitions Reconfigure Partitions You may later need to reconfigure your partition setup if the number of cleaning slots or I E slot configuration are changed or if you need to split the library into more or fewer partitions X Not Exporting all cartridges assigned to the partitions that are to be reconfigured is recommended It is not possible to edit your parti
83. only tape drives with media loaded appear The paths to open the appropriate screens are From the RMI select Operations gt Unload Drive e From the select Operations gt Unload from Drive Cleaning Tape Drives Tape drives may require occasional cleaning At least one cleaning slot must be configured to enable automatic of tape drives Manual cleaning can be performed even if no cleaning slots are configured On a manual clean request the library will scan the cleaning slots if any and then the I E slots for a cleaning cartridge If you want to use host based cleaning configure zero cleaning slots on the library and set up your host application to manage the cleaning process For more information on configuring cleaning slots refer to Configuring Cleaning Slots Cleaning cartridges remove accumulated residue from the tape drive and the read write head Importing Cleaning Media The Import Media command previously described is used also to import cleaning media To import cleaning media you should open the station and insert one or more cleaning tapes Once the station is closed and the inventory has completed the cartridges must be assign to the Cleaning or System partition If cleaning slots are configured you may Import the cartridges to the cleaning slots Each cleaning cartridge when imported is moved to the first free cleaning slot If no cleaning slots are configured the assigned cleaning cartridg
84. orageLibrary unit containing four cartridge magazines A standard accessory kit containing Printed copy of the Quick Start Guide 1Warranty Registration Information Rack mounting kit including rack mount ears 2 power cords one for USA Japan and one for European power outlets 1 Ethernet cable Media barcode label kit contains media labels and cleaning cartridge labels There will be variations of this list Depending on the number of drives in your library and whether or not your library is equipped with SCSI or FC drives the accessory kit may contain a terminator and SCSI cable The StorageLibrary accessory kit contains no cartridges 4 Complete product registration online at http www tandbergdata com Support Register Your Product 10 Unpacking the StorageLibrary Installing the Library This chapter provides detailed information for installing the library hardware For basic library cabling instructions refer to the Quick Installation Guide Remove the Transport Locking Screws To protect the library during transport four transport locking screws hold the robotics in a locked position The screws are marked with red plastic tabs protruding between the magazines and the front panel Caution The transport locking screws must be removed before the StorageLibrary can operate normally Figure 3 Transport Locking Screws Marked with Red Plastic Tabs The transport locking screws will be detected when
85. pe drive and the library controller will have a common SCSI ID but different LUN numbers The SCSI commands to from the library controller are sent via the tape drive s ADI port The purpose of the LUN interface is to eliminate the requirement for a host interface on the library controller board 6 Product Overview Partitions Partitions are virtual sections within a library that present the appearance of multiple separate libraries for purposes of file management access by multiple Operators or dedication to one or more host applications Organizing the library into partitions divides the resources into virtual sections If one of the resources is not available due to a failure or other cause the other partitions and their assigned components are still available The StorageLibrary can be divided into a maximum ol four partitions At least one tape drive and one magazine must be assigned to each partition The robot the import export slots and the cleaning slots are common resources to all partitions For more information on partitions see Configuring Partitions Control Path The control path tape drive is used to connect a partition to a host application Only one tape drive can be selected as the control path at one time By default the first tape drive assigned to a partition is designated the control path In the event that the control path connection to the host application fails you can select a new control path for the parti
86. rageLibrary Installation and User Guide 19 Information about the Operator Interfaces StorageLibrary has two Operator interfaces the Front Panel Interface and the Remote Management Interface Operations on the StorageLibrary be performed locally on the library using the FPI or remotely on your computer using the remote management interface RMI Similar functionality with common elements is used for both formats o Note Both Front Panel Interface and the Remote Management Interface are required access all options for operating the library Some functionality is only available through the remote management interface and some functionality is only available through the front panel interface However it is recommended that you use the remote management interface rather than the front panel to perform library operations whenever possible Front Panel Interface The front panel is physically attached to the front of the library The Operator interface appears on the LCD display of the front panel for executing basic library management functions The functions of the four control buttons are displayed in the corners of the LCD The functions of the buttons change during different activities and the actual function for each button is always visible on the display The Front Panel includes the Operator control panel with LCD display four control buttons two LED indicators and a standby swit
87. retry the operation ZZ failed ZZ failed 0200 Initialization of the The robotics failed to e Reboot the loader and retry the operation robotics failed complete the calibration Verify that the magazines are locked or the inventory sequence e Turn off the loader and try to remove the magazines by using the emergency eject pin e Contact your service representative 1001 Failed moving the The robotics was not Reboot the loader and retry the operation robotics able to move 1101 Failed to stow at The robotics is not able Reboot the loader and retry the operation 1128 slotn to stow the cartridge to Remove the magazine if possible Remove the magazine all cartridges e Verify that the cartridge is not damaged e Insert empty magazines e Power cycle the loader e Retry the operation e Retry the operation with a new magazine 1129 Failed to stow at Failed to insert cartridge e Reboot the loader and retry the operation 112C driven in drive e If failure persists insert the cartridge into a magazine slot remove the magazine and verify that the cartridge is not damaged e f failure persists replace the drive CRU 1201 Failed to fetch at The robotics is not able e Reboot the loader and retry the operation 1228 slotn to fetch the requested e Remove the magazine if possible Remove cartridge from the all cartridges magazine TT e Verify that the cartridge is not damaged e Insert empty magazines e Power cycle the loa
88. rom the Operations menu to log out from the library Importing Cartridges In the StorageLibrary there are two methods to import cartridges via the I E slot or via bulk loading of magazines StorageLibrary Installation and User Guide 45 Importing Cartridges via I E Slot X Note You can import cartridges using the library interface or the host server software application The instructions included here focus on the library interface method for importing cartridges Refer to your host application documentation if you wish to use the host to import cartridges 1 Insert cartridges into the I E station using the Open I E Slot command on the front panel menu Once the library has performed an inventory of the slots the user is prompted to assign the inserted cartridges to a partition The assignment can be done directly or postponed to later Do not insert cartridges into the I E station during the library power cycle X Not There is no hard stop on the import slot Stop pulling the magazine at the stop uii line indicated on the mail slot label on the top of the magazine See Magazine Handling 2 Assign the cartridges to a partition via the Assign Cartridge command After cartridges are loaded into the station the I E station magazine is closed and an inventory of the station is performed a prompt appears on the display asking if you want to assign the cartridges to a partition To begin using cartridges for data
89. rom the library see Magazine Handling If your library supports 24 magazine slots only you need to use the emergency eject tool to remove the two upper magazines The emergency eject tool is located at the rear of the library See Manual Emergency Release of Magazines Mount the ears to the chassis of the library see Figure 6 Mounting the Rack mount Ears Gently reinsert the magazines into the library Figure 6 Mounting the Rack mount Ears al StorageLibrary Installation and User Guide Installing the Rails in a Rack Determine the proper position of the rails in the rack Warning Consider rack stability when deciding where to place the StorageLibrary Hazardous conditions can result from uneven mechanical loading of a rack The StorageLibrary uses 4U of vertical rack space The rails must be installed in a full U position The bottom of the rails must be aligned with the bottom of a U Figure 7 Rack mount Rail LILI LIE LI LIE 1 4 45 cm 175 in 10 1 Installing the Left Rail Assembly 1 Measure the length between the rear rack mount rails and the front rack mount rails If the measurement is shorter than the StorageLibrary adjust the two sets of screws M4x12 washers and nuts shown in Figure 8 Mounting the Rack mounting Kit to a Rack Adjust the Left Rail Assembly to fit the measurement in step 1 Use a 7 mm open end wrench together with the screwdriver to tighten the two M4x12 screws to
90. ructions in the program 4 Verify Drive Firmware Update Open the Drive Info report to verify that the tape drive firmware was updated The paths to open the appropriate screen are From the RMI select Tools Drive Settings 62 Updating Firmware From the FPI select Tools gt Drive Settings StorageLibrary Installation and User Guide 63 11 Working With Cartridges and Barcodes This chapter describes how to work with cartridges and barcodes When working with cartridges there are certain considerations that should be taken into account For example all cartridges in the library must have a barcode label In addition when loading your library you should be aware of whether or not your cartridges are write protected This section discusses these types of items in general terms For information on what type of tape cartridges are supported for listed tape drive types refer to Specifications Every partition in the library must contain at least one cleaning cartridge Handling Cartridges Properly To ensure the longest possible life for your cartridges follow these guidelines Select a visible location to post procedures that describe proper media handling e Ensure that anyone who handles cartridges has been properly trained on all procedures Do drop or strike cartridges Excessive shock could damage the internal contents of cartridges or the casings themselves rendering the cartridges unusable Do
91. ry effort has been made to acknowledge trademarks and their owners All trademarks within this document are the property of their respective owners Trademarked names are used solely for identification or exemplary purposes and any omissions are unintentional Published January 2007 Part No 433599 02 Table of Contents 1 About This Guide 1 Waste Electrical and Electronic Equipment Directive L 1 1 suu a cocer ete o Der edet aypuq akasikia suwa ass 1 Explanation of Symbols and 1 Other Documents You Might Need 1 kusaspa asawa sinn nsns tenen kasa 2 Getting More Information or Help imriss iaaa a enne nnns sn trennen 2 2 Product Overview 3 Prod ct Descriptlon iso rae er e e E aee 3 Tape Drive SUpport pU 3 Data Transfer Rates a ya nana aeaa 4 Te EVA MEET 4 PAM MED 4 Rear at il m esd Rewer 5 Library Features ete u a h anga qapa S eaters 6 Operator Interfaces s reiecta d eec rt tee oe i eei reete aie ect tea eee 6 ADI Bridging amd EUN inii te being ee Ree Reha e ORE lush RR DRE Re aa q 6 Partitions csi utter eM eee et LI 7 Gonttol Patisserie ecelesie esse 7
92. s Inquiry String Reset Web FW revision Password Serial Number World Wide name Control Path Autoclean Barcode Mode Library Name IP address mode Static IP address Static Netmask Static Gateway Dynamic IP address IE slots Cleaning slots Partition Asignment Drives amp Magazines Drive Interface ID Control path Autoclean Barcode Mode Dynamic Netmask Dynamic Gateway MAC address Allow Web Access Allow Web FV Upg Inquiry String Menu Timeout Barcode Scanner Date and Time Audible Alarm pese RAS Tickets Statistics Fetch Stow Power On Time Dive Cleaning 26 Information about the Operator Interfaces Table 3 Remote Management Interface Menu Structure Operations Setup Reports Tools Assign Media Setup Wizard Library Maintenance License Key Inquiry String Library FW Upgrade Slots FW Version Reboot Library IE Slots Serial Number Restore Defaults Cleaning Slots Password Identify Library Partitions Menu Timeout Partition Assignment Barcode Scanner Drives amp Magazines Date and Time Drive Interface ID Audible Alarm Control Path World Wide Name Autoclean Barcode Mode Library Inquiry String Password Menu Timeout Barcode Scanner Date and Time Audible Alarm Import Media Network Partitions Diagnostics Static Dynamic Mode Static IP
93. s Discard the old tape calculated useful Life 6008 Drive n Tape Alert The tape cartridge is not Replace the cartridge with a data grade tape 8 Not Data Grade data grade Any data you back up to the tape is at risk 6009 Drive n Tape Alert You are trying to write to Remove the write protection or use another 9 Write Protect a write protected tape cartridge 6012 Drive n Tape Alert You have tried to load a Use another tape 12 Unsupported cartridge of a type which Format is not supported by this drive 6020 Drive n Tape Alert The tape drive needs e Ifthe operation has stopped eject the tape 20 Clean Now cleaning and clean the drive e f the operation has not stopped wait for it to finish and then e Clean the drive Check the user manual for cleaning instructions 6022 Drive n Tape Alert The last cleaning Discard the worn out cleaning cartridge 22 Expired cartridge used in the e Wait for the current operation to finish Cleaning Media tape drive has worn out 2 e Then use a new cleaning cartridge 6030 Drive n Tape Alert The tape drive has a e Eject the tape 30 Hardware A hardware fault e Reset the drive e Restart the operation 6031 Drive n Tape Alert The tape drive has a e Turn the tape drive off and then on again 31 Hardware B hardware fault Restart the operation e Ifthe problem persists call the tape drive supplier helpline 6032 Drive n Tape Alert The tape drive has a e Check the cables
94. s a minimum of 60cm free space in front of the unit to allow the operator to safely remove the magazines e Make sure the display and operator controls can easily be accessed e Make sure the StorageLibrary is away from the floor and in a clean environment with temperatures within specifications See Specifications Unpack Caution You must remove the transport locking screws when powering up the unit for the first time or it will not operate See the procedure in section Remove the Transport Locking Screws StorageLibrary Installation and User Guide To unpack the StorageLibrary follow the instructions below 1 Carefully unpack the unit from the shipping container Save the container and packing materials in case you need to transport the StorageLibrary in the future The packaging is specifically designed for the library to ensure it is not damaged during transportation 2 The StorageLibrary could be lifted by one person if drives power supply and magazines are removed However for absolute safety it is recommended that two people lift the StorageLibrary Full library weight 38 kg 84 Ibs 2 FH drives Empty library weight 23 6 kg 52 lbs does not include drives magazines or power supply 3 Review the contents of the shipping container to be sure that all parts were included in the shipment and no parts are damaged A standard package for the StorageLibrary consists of the following items A factory assembled St
95. s if your library includes SCSI drives If your library includes fiber channel drives the FC node name and port name appear e Modifying Control Path FPI and RMI Allows you to configure which drive shall be the control path in each of the partitions e Modifying Library Inquiry String and RMI Allows you to configure the inquiry string for the library e Configuring Autoclean and RMI Allows you to enable disable automatic drive cleaning e Configuring Password and RMI Allows you to set password on the e Configuring Menu Timeout FPI and RMI Allows you to configure the timeout delay on the front panel and RMI menus e Setting Date and Time FPI and RMI Allows you to set the date and time on your library set the real time clock e Configuring Barcode Scan FPI and RMI Allows you to enable disable the barcode reader e Configuring Audible Alarm and RMI Allows you to enable disable the audible alarm e Confirm Settings FPI and RMI Allows you to confirm your library settings x Not Configure the date and time of the library from the Setup menu immediately ere following initial configuration of the library using the Setup Wizard The front panel displays the Setup Wizard the first time you power on After that you can log in as Administrator to access the Setup Wizard The paths to open the appropriate screen are e From the RMI select Setup gt Setup Wizard e From
96. s pressed again The green LED on the front will blink with short blinks long intervals oa N To leave the standby mode press the standby button for 2 second The StorageLibrary will then restart and perform a full inventory 52 Running the Library Getting Status and Information Operators and Administrator can view information about the library by accessing the items under the Reports menu The Reports menu information is available from both the front panel interface and the remote management interface However we recommend using the remote management interface to view the reports due to the limited number of information available on the small FPI screen Also the reports show a subset of the RMI reports only The status listed in this chapter is the reports available from the remote management interface For an overview of the reports available from the front panel interface refer to the front panel menu map in figure 14 Front Panel Interface Menu Tree Viewing Library Settings The Library Settings report contains information on the following library settings e Inquiry string FPI Password Enabled or Disabled e Menu Timeout from 1 to 9 e Barcode Scanner Enabled or Disabled e Date and Time Current date and time e Audible Alarm enabled or disabled e Library Serial Number Library SN e Library Firmware Version Library FW The path to open the report from the RMI is Reports Library
97. s will be read when running inventory During these operations the library continuously shows the map status on the screen The status of all magazine slots and the drives are initially unknown and a question mark is displayed for each slot As the robot searches the magazine slots for cartridges during inventory the display is updated X Not The tape drive needs up to 60 seconds after power on until it is active on the Ak NOIE SCSI bus You should turn on the power at least 60 seconds before the computer system is started 18 Installing the Library Z Not If the self diagnostics and the inventory sequence are successfully completed the green LED illuminates and the display returns to the home screen The library is now ready for further configuration and operation If a problem occurs during the power on sequence the StorageLibrary displays an error message on the display Refer to Troubleshooting to learn the procedures for resolving the problem Labeling Cartridges for the Barcode Reader You must attach barcode labels to the cartridges if you want to use the barcode reader functionality in the library A Caution You must use StorageLibrary specific barcode labels to ensure reliable functionality of the barcode reader Cartridge labels must be oriented on the cartridges as shown in the figure below with the locking mechanism to the left Figure 13 Positioning of Barcode Label for LTO Cartridges wiu d TAE Sto
98. ss Notification SNMP server IP address e mail address notification enabled or disabled notification severity The path to open the report from the FPI or from the RMI is Reports gt Network Settings Viewing Statistics The Viewing Statistics report captures the statistics of the library Gets Fetches Puts Stows Power on Hours Time since drive cleaning The path to open the report from FPI or RMI is Reports gt Statistics 54 Getting Status and Information Viewing Log The viewing log report provides information on library events and errors The path to open the report from the RMI is Reports gt Log StorageLibrary Installation and User Guide 55 Adding Removing and Replacing This chapter describes how to add remove and replace hardware within your library Adding removing or replacing library components require you to power off the entire library Power Supply Unit The switch on the rear of the library shuts down power to the library Removing and Replacing a Power Supply These instructions explain how to remove a power supply and replace it with a new one You must power off the library before performing this procedure Required tools None 1 2 3 4 5 6 Access the back of the library and locate the power supply that you want to replace Turn off the power of the library using the switch on the rear Disconnect the power cord Loosen the power supply thumbscrews
99. storage cartridges must be assigned to a partition After having selected which partition to assign the unassigned cartridges to the cartridges are ready for use If you select the wrong partition open the I E magazine move the cartridge to a different I E slot and close the magazine The library rescans the slots and the Assign Cartridge screen appears again 3 Use the Import Cartridge command to physically move the cartridge from the I E slot to a free storage slot in the partition where it is assigned If the library contains multiple partitions the import operation will not affect operations in other partitions Commands received through the control path of the different partitions will be queued and executed when the Import operation has completed You need to provide the following information in the Operator interface to import media Partition lists the partitions that you are assigned access to view Cartridges listed include the cartridges that you want to move X Not Moving cartridges may necessitate updating your host application Refer to your 2 2 host application documentation The Open can be accessed from the front panel interface only The assign media and import media can be accessed from both the front panel interface and the remote management interface The paths to open the appropriate screens are e From the FPI select Open IE From the select Operations gt Assign Cartridge
100. t respond on the SCSI bus to the host Verify that a SCSI terminator is attached to both the last and first SCSI device on the SCSI bus Verify that the SCSI cables are connected to the rear of the library See Connecting Library Cables SCSI StorageLibrary Installation and User Guide 75 Problem SCSI problems Solution Make sure that the correct host controller card is installed Verify that the SCSI cables not damaged and that the total SCSI cable length is not exceeding the maximum required length Verify that the drive SCSI IDs are set to unique SCSI IDs that are not used by any other SCSI device on the same bus Verify that the host application and the device drivers are installed with the most resent patches to support the tape drive Issue a system reset from the front panel or remote management Make sure the tape drive is properly inserted into the bay Reboot the library by turning power off from the rear of the library and then on Reboot the host system when the library has completed its power on sequence Contact your service representative Table 13 Troubleshooting Matrix Library Performance with Solution Problem Library Performance Solution The library is not efficiently backing up data Check the network bandwidth from the host system If you are backing up data over a network consider comparing to a local only backup Verify that th
101. t interface An instruction sheet that describes how to use the license key is provided in the accessory kit Once you receive the license key enter it via the front panel of the library When the license key is entered the total number of available slots in the library increases StorageLibrary Installation and User Guide Browser Requirements The supported browsers include e FirefoxTM version 1 0 6 and above e Internet Explorer version 6 0 and above 8 Product Overview Unpacking the StorageLibrary This chapter provides detailed information for preparing the library location Caution After the library is unpacked it needs to acclimate for 8 hours before the power is turned on Finding a Location for the StorageLibrary e The StorageLibrary must be positioned in a stable location e The StorageLibrary is designed to operate in a horizontal position Do not attempt to operate the StorageLibrary in any other position than horizontally e Make sure a power source is available e Route any cable to avoid walking on them or pinching them with items placed on or against them Pay particular attention to the cord at the wall receptacle and the point where the cord exits from the StorageLibrary e Make sure that object will not fall and liquids will not spill into the chassis openings of the StorageLibrary e Make sure the airflow around the front and back of the StorageLibrary is not obstructed e Make sure there i
102. t routes you past choices that have become irrelevant because of previous selections Example If you select RMI DHCP mode the Static IP address netmask and default gateway are irrelevant 34 Configuring the Library e Welcome Welcomes you to the Setup Wizard e Configuring Network Settings Allows you to enter your network settings for remote access e Choosing the Interface Local or Remote FPI Allows you to choose to continue on the front panel or on the remote management interface If you choose Local the wizard proceeds on the front panel If you choose Remote the FPI presents a Refresh button that needs to be selected until the Network Setting appears Exit the front panel log in to the remote management interface using the Network Setting and select Setup Wizard to resume configuring your library e Applying a License Key FPI and RMI Allows you to enter a numeric code License Key for capacity on demand e Configuring Slots and RMI Allows you to configure the number of Import Export slots e Configuring Cleaning Slots FPI and RMI Allows you to configure the number of dedicated cleaning slots to be used through the host application e Configuring Partitions and Allows you to select the number of partitions and the drives and magazines assigned to each partition e Setting Tape Drive ID and Allows you to configure the SCSI ID of the SCSI drive
103. tape drive toward you c W N Add the new tape drive to the vacant slot Using the guide rails on both the tape drive and the tape drive bay slowly slide the tape drive into the bay The tape drive must be level to slide in smoothly 8 Tighten the tape drive s thumbscrews to secure the tape drive to the module Tighten the thumbscrews simultaneously see Figure 24 Adding Removing or Replacing a Tape Drive The thumbscrews must be aligned with the module s screw holes If they are not aligned the tape drive was not inserted correctly 9 Connect the host interface cables to the tape drive If the tape drive is a SCSI drive and the drive is the last device on the bus you must also connect the SCSI terminator 10 Power on the library 11 If necessary update Drive firmware by following the instructions provided in the Updating Firmware The library can use the tape drive immediately after the tape drive firmware is downloaded StorageLibrary Installation and User Guide 59 Figure 24 Adding Removing or Replacing a Tape Drive 60 Adding Removing and Replacing 10 Updating Firmware The Administrative User can update firmware on the StorageLibrary if required The latest firmware versions for the library can be found on http www tandbergdata com Support choose StorageLibrary T40 under Tape Automation and download the firmware file to your computer You can also regularly monitor the website for firmware up
104. the FPI select Setup gt Setup Wizard Configuring Network Settings The Network configuration screen provides information on the network settings that are configurable from the front panel The network settings include e Dynamic or static IP address StorageLibrary Installation and User Guide 35 e Static IP address e Static default gateway e Static subnet mask e Enable disable RMI interface e Enable disable RMI FW upgrade Use the Network configuration screen to configure the library network settings The network settings set the connectivity of the library to the network If Dynamic Host Configuration Protocol DHCP is enabled on your network enabling DHCP will automatically configure the library network settings If DHCP is not enabled on your network you need to manually configure the IP address subnet mask and default gateway settings Details on network settings include e The library can be set to DHCP mode or the IP address subnet mask and default gateway must be configured DHCP is selected by default e The IP Address Default Gateway and Subnet Mask text boxes are limited to numeric characters Each of the four groups cannot have a value greater than 255 The paths to open the appropriate screens are e From the RMI select Setup gt Network After the initial setup of your library you can access the Network configuration screens directly from both the FPI and the RMI e From the RMI select Setup gt
105. tion l E Station I E station enables importing and exporting cartridges without interrupting normal library operations l E station slots are located in either the lower left or the upper left magazine The number of I E slots for the 40 slot library is user settable to 0 none or 8 The number of I E slots for the 24 slot library is user settable to 0 none or 3 The slots are shared among all partitions When a cartridge in an slot is assigned to a partition only that partition can access that I E slot Access to the slot is managed through the front panel interface only Simple Network Management Protocol SNMP The StorageLibrary supports system monitoring via SNMP and SNMP Notifications Capacity on Demand COD In StorageLibrary LTO storage slots are licensed for use At any time Capacity on Demand COD allows you to enable the unused storage slots within a library via a firmware license key The StorageLibrary comes with 24 slots two lower magazines and supports licensing of additional 16 slots two upper magazines Details about the COD license key e license key does not expire e Once alicense key is installed it cannot be removed Contact Technical Support or open a service request to order a COD License Key For contact information see Getting More Information or Help To see your library s current configuration and slot availability open the home screen of the remote managemen
106. tion on the LCD display e Write down the error information given on the FPI e Power cycle the library by turning off and on the main power Switch on the rear of the library e Contact your service representative There is an error information on the RMI e Write down the error information given on the RMI e Power cycle the library by turning off and on the main power switch on the rear of the library e Contact your service representative StorageLibrary Installation and User Guide 77 Table 18 Troubleshooting Matrix Remote Management with Solution Problem Remote Management Solution The unit does not respond on the RMI e Verify that the Ethernet cable is connected to the correct hub e Verify the Ethernet settings via the front panel See Information about the Operator Interfaces for details e Rebootthe library by issuing a system reset Wait at least 30 seconds for the RMI to initialize e Power cycle the library by turning off and on the main power switch on the rear of the library Wait at least 30 seconds for the RMI to initialize e Contact your service representative Table 19 Troubleshooting Matrix Forgot Password with Solution Problem Forgot Password Solution Forgot password on RMI e The RMI password can be cleared from the front panel interface Forgot password on FPI e Contact technical support See Getting More Information
107. tion setup If you choose to reconfigure your partition setup from the front panel interface the old setup will be deleted If you choose to reconfigure your partition setup from the remote management interface and your current partition configuration has used all available resources you will need to remove at least one partition The resources from the deleted partition s can then be allocated to the remaining partition s The appropriate screens to reconfigure your partition setup are e From the RMI select Setup gt Partition Drive Use the next button in the setup to move to the last partition Use the remove partition button to remove the partition Remove as many partitions you want to and then allocate the drives magazines from the deleted partitions to the remaining or new partitions e From the select Setup gt Partition Changing Partition Modes The library has two partition modes Online and Offline X Not When changing the partition mode from online to offline all host application AA NOIE commands are completed if they are in progress when the mode is changed e Online the normal operating condition for the partition In this mode the robotics is enabled and all host application commands are processed e Offline the partition does not process any host application commands If a partition is taken offline the physical library and other partitions are not affected The library is automatica
108. to stow at The robotics is not able e Reboot the loader and retry the operation 1128 slotn to stow the cartridge to Remove the magazine if possible Remove the magazine all cartridges e Verify that the cartridge is not damaged e Insert empty magazines e Power cycle the loader e Retry the operation e Retry the operation with a new magazine 1129 Failed to stow at Failed to insert cartridge e Reboot the loader and retry the operation 11202 driven in drive f failure persists insert the cartridge into magazine slot remove the magazine and verify that the cartridge is not damaged e f failure persists replace the drive CRU Interpreting LEDs LEDs provide a visual indication about the status of certain library components LEDs can sometimes communicate that a problem exists when the RAS ticket cannot For example an LED can indicate a firmware problem that prohibits the library from generating RAS tickets 70 Troubleshooting The following components of the library have LEDs e Library e Ethernet status LED The Maintenance Menus Table 7 Maintenance Menus Item Name and Description Item name Library FW upgrade Description Upgrades the library FW through RMI Prepare to Ship When selected the robotics is positioned for installing the transport locking screws The magazines are ejected to facilitate the installation The library cannot be safely shipped with cartridges
109. u can later access the Activate License configuration screens directly 36 Configuring the Library From the RMI select Setup gt License Key From the select Setup gt Activate License The library reboots after three failed activation attempts Configuring Slots slots are used to import and export tape cartridges into and out of the library without disrupting normal library operations The 24 slot version of the StorageLibrary can be configured to have 0 or 3 I E slots and the 40 slot version can be configured to have 0 3 or 8 I E slots A library configured with I E slots will have the I E slots located in the front of the lower left magazine In a library configured with 8 slots the entire upper left magazine will be used as an station Caution Configuring slots with cartridges already loaded compromises data security First remove cartridges from the slots and then configure the slots I E slots are shared by all partitions within a library Before you change the number of I E slots it is recommended that you remove any cartridges from the slots that will become the new slots If the new setting specifies slots the number of slots in the partition owning the lower left magazine will be decreased by 3 If the new I E setting specifies 8 slots the partition owning the upper left magazine will lose all 8 slots in this magazine Any cartridges l
110. ust log in to the library to perform library functions or view library operations If you are logging in to the library for the first time using the default Administrator account Administrator leave the password field blank After you log on it is recommended that you change the default Administrator password The password protection on the front panel interface is disabled when you power ON the library for the first time This means that anyone has access to the library can do anything without being asked for a password As long as there is no FPI password enabled regardless of how many times the system is restarted the library will have this free access Once the password is enabled the user will need to enter an Operator password or an Administrator password Access to the library is now limited at two levels When a user tries to access the library now an Enter Password prompt appears on the screen Logging Out On both the front panel interface and the remote management interface there is a log out functionality Log out when you have finished accessing the library Logging out secures the library from being accessed by unauthorized users From the remote management interface select the LOGOUT button at the top of the screen to log out or select X in the top right corner of the screen to close the browser window and log the Operator and Administrator out From the front panel interface select Logout f
111. utomatic cleaning of the drives After a successful move medium command but before responding with status to the host the system requests status from the drive to determine if the drive requires cleaning Autoclean is enabled and usable cleaning tape of the correct media type is available a cleaning operation will be initiated The library selects a cleaning tape mounts it into the drive and waits for the drive to complete the cleaning operation The drive automatically unloads the cleaning tape the library returns the cleaning tape to its original location and then returns the completion status to the host The Autoclean is configured with the Setup Wizard After the initial setup of your library you can later access the Autoclean configuration screens directly e From the RMI select Setup gt Partition Drive From the select Setup gt Setup Partitions amp Drives The legal values are enable and disable Configuring FPI Password There are two user access levels in the library Operator and Administrator The FPI has two levels of password corresponding to the two access levels The Operator has access to all of the features in the Reports and Operations submenus These features allow the Operator to check statistics and issue basic tape management functions The Operator does not have access to any features that change settings in the library or run diagnostics The Administrator has access to all features If a
112. ve and change partition mode e The Setup menu consists of commands that you can use to set up and configure various aspects of the library including network partitions stations cleaning slots drive configuration license password menu timeout date and time barcode scan and audible alarm e The Reports menu consists of summaries of the values assigned during library setup It also includes viewing of RAS tickets and diagnostic logs e The Tools menu consists of commands that you can use to maintain your library such as restore default settings reboot prepare for shipping update firmware and run system tests Figure 14 Front Panel Interface Menu Tree and Figure 15 Remote Management Interface Top Level Menu Tree give an overview of the menus on the front panel and the remote management interface Table 2 Front Panel Interface Menu Structure and Table 3 Remote Management Interface Menu Structure describe the same menus but with more details 22 Information about the Operator Interfaces Figure 14 Front Panel Interface Menu Tree Assign Media I Open IE Slot Setup Wizard Library jw 1 mee 1 Prepare to Ship mpo Media xpo Media es T Unload drive Change Partition Mode eme T jec Magazines T e StorageLibrary Installation User Guide Drive Network RAS Tickets Statistics restore Default Drive FW upgrade System
113. wdriver 1 Prepare host applications for tape drive removal 2 Using the remote management interface or the front panel interface remove the drive from the partition that uses the target tape drive 3 If there is cartridge the target tape drive use the remote management interface or the front panel interface to eject it Power off the library Disconnect the host interface cables from the tape drive that you want to remove From the back of the library loosen the tape drive thumbscrews O Remove the tape drive by gripping the thumbscrews and pulling the entire drive unit toward you 8 Install a cover plate over the vacant drive bay Use a screwdriver to mount the plate If you do not have a cover plate order a replacement It is important that all vacant slots have a cover plate to keep unwanted materials out of the library A Warning Running the library without a cover plate can be dangerous Removing and Replacing a Tape Drive These instructions explain how to remove a tape drive and replace it with a new one Required tools None Prepare host applications for tape drive removal If there is a cartridge in the Drive use the remote management interface to eject it Power off the library Disconnect the host interface cables from the tape drive that you want to remove From the back of the library loosen the tape drive thumbscrews Remove the tape drive by gripping the thumbscrews and pulling the entire
114. y Once this step is complete you must choose to either complete the wizard locally on the front panel or remotely on the remote management interface Configuring the library is not a one time process The Setup Wizard is simply an aid to assist you with the initial configuration You can always return to the Setup Wizard or use commands on the Setup menu to modify all library settings including network settings X Not Power cycling powering the library on and off is not necessary to configure the library Using the Default Administrative User Account Administrator When you power on the library for the first time you do not need to log in to use the front panel You can start using the Setup Wizard immediately When the library is powered ON for the first time the password protection to the FPI is disabled As long as there is no FPI password enabled regardless of how many times the system is restarted the library will have this free access Once you enable the password you always need the password to access the FPI A User Name and password is always required to access the system via the Web client It is not possible to access the library remotely without entering a password The library ships with a default administrative user account for the RMI When you see the Login screen on the remote management interface type the default information of Administrator in the User Name field and leave the Password field blank T

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