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StarTech.com 16 Port Rackmount USB PS/2 Digital IP KVM Switch

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1. Cascade Configuration You can connect a second level of KVMs to one or more of your Master Server Remote Control s PC x ports The KVM switches connected to the Server Remote Control the Master switch are known as Slaves Once connected the units will automatically configure themselves as either Masters or Slaves You can only connect an equal or smaller KVM to the Master a 16 port master Server Remote Control switch can have both 16 port and 8 port KVM slaves an 8 port Master Sever Remote Control switch can have 8 port and 4 port Slaves and so on For example the 16 port unit can support 136 computers with 8 16 port Slave KVMs each connected to 16 computers The Slave KVMs must be connected to the PC 1 8 ports not the PC A H ports To cascade your KVMs use a 3 in 1 PS 2 KVM cable to connect one of your Master switch s PC ports to the Slave switch s PC 1 8 ports When turning on your cascaded switches turn on the Slave switches prior to turning on the Master switch OSD Operations By hitting the left lt CTRL gt key twice within two seconds you may see the Hotkey Menu if it is enabled an OSD option Or by hitting the left lt CTRL gt key three times within two seconds you will see a KVM MENU screen below showing a list of the computers with corresponding channel addresses names and status The port number or channel address of the currently selected computer is displayed in red in the top right of the
2. Do NOT turn off power to the unit before this operation completes successfully The unit will sometimes reboot as part of the upgrade procedure depending on which system component is upgraded You will have to reconnect and re login in those cases Wait at least two minutes after pressing Start Do not assume the upload did not work the upload could simply be slow Each distributed file upgrades a different component of the system Be sure to apply all files provided as part of an upgrade The system knows what to do with each file you give it and they are checked for validity before being applied Starlechcom 17 Hard to find made easy Instruction Manual Auto Self Upgrade Clicking the Upgrade to latest button will automatically download and install necessary revisions To download upgrades for manual installation please click on Get latest version Purchase Options Certain firmware features may be offered separately from the base unit in order to reduce the initial cost for the Server Remote Control unit NOTE If you wish to upgrade after the system is in operation go to the Manage Firmware page and scroll down to the section entitled Purchase Options Look for a unique code such as 4 C80C B960 1 0 If you provide this code to the technical support department they can give you an unlock code that will open any feature you request Type in the code provided exactly into the area provided and click Subm
3. raaa G yl ive codo Party None z Phone number Connect using COM5S y Stop bits 1 P Configure Flow control Hardware Y IM Use countrp region code and are r este ar Bre Restore Defauts oK Cancel Carcel hr Sample HyperTerminal Configuration Instruction Manual Sta rlech com 9 Hard to find made easy Using the Web Interface The Web interface is the most intuitive way to configure the IP KVM switch Offering a Java based VNC client that can be used to control the host computer from a remote location as well as support for any industry standard HTML Web browser You can access the Web interface by opening your Web browser and entering the IP address of the IP KVM switch you wish to access configure The IP address will be either a the address assigned by your DHCP server as identified in the previous section or b 192 168 1 123 if your network uses static IP addressing The Login Screen Username Password Before you can access the Web configuration interface you must enter a user name and password The default username and password as shipped from the factory is username admin with a password of admin NOTE Before the login screen appears your Web browser may display a warning about an invalid security certificate This does not affect the security of your data in any way Whenever you are prompted about a certificate security problem by your browser or the Java VNC client always c
4. your System Administrator for details If the unit is powered on and connected to the network via LAN port on the rear panel it will automatically attempt to lease an IP address using DHCP Before you can begin the configuration process you will need to access the DHCP log from your file server or other device that acts as the DHCP server on the network A simple DHCP log looks similar to the following DHCP Client Log chent s information that are currently inked to the Broadband router s DHCP server The information displayed for your own network may vary significantly from the data displayed in the image but should supply at minimum three essential details IP address MAC address and device or machine name for the computers and other devices connected to your network The values for the IP KVM switch tested above are as follows IP Address 192 168 22 4 MAC Address 00 0E C5 00 08 1A Device Name none The easiest way to identify your IP KVM switch on the network is by its MAC address a unique hardware identifier that is specific to your unit The MAC address of the unit can be found using the OSD setup screen Write down this number and keep it for future reference Once you locate the MAC address of your unit in the DHCP log you can match it to its leased IP address and proceed with the Web configuration NOTE Once you have located the IP address of the IP KVM switch and wish to proceed with the Web configuration do
5. A new screen pops up displaying the functions described below Most of them are marked with a triangle indicating there are options to choose from Using the lt UP gt and lt DOWN gt arrow keys select the function and press lt ENTER gt Available options will be shown in the middle of the screen To select an option use the lt UP gt and lt DOWN gt arrow keys then press lt ENTER gt to select the options You can press lt ESCAPE gt to exit at any time StarTechgom 32 Hard to find made easy Instruction Manual Auto Scan In this mode the KVM automatically switches from one powered computer to the next sequentially in a fixed interval During Auto Scan mode the OSD displays the name of the selected computer When Auto Scan detects any keyboard or mouse activity it suspends the scanning until activity stops it then resumes with the next computer in sequence To abort Auto Scan mode press the left lt CTRL gt twice Scan Type and Scan Rate set the scan pattern Scan Type lt F4 gt More Scan Type determines if scanned computers must also be eye mark selected Scan Rate lt F4 gt More Scan Rate sets the display interval when a computer is selected before selecting the next one Manual Scan Scans through powered computers using keyboard control Scan Type lt F4 gt More Scan Type determines if scanned computers must also be eye mark selected Press the up arrow key to select the previous computer and the down arro
6. Color Offset calibration is not present on the screen then the Color Offset adjustment is skipped Changes frame indicates the number of 16x16 blocks of video that are being sent on average for every frame of video With a static image being displayed by the server this number will be zero shown as nil Moving the mouse for example will cause the number to jump to about 2 or 3 You may use this number to judge the picture quality as you adjust the controls on this menu Picture Positioning affects the image position on your screen If you see a black line on either side of your screen or at the top or bottom you can use the arrow buttons to shift the image in that direction Pressing Auto does the same thing for you automatically Use Save to save the changes you have made manually Since this adjustment depends on the video mode separate values are stored for each video mode Color Offset is a fine tuning adjustment that requires the use of a test pattern There is a copy of the test pattern available on the Help menu of the integrated web server You must arrange for that image to be shown on the host computer Do not allow scaling cropping or any other changes to that image Press the Auto button and the system will calibrate color for the best possible picture in approximately one minute If the system cannot find the test pattern on the screen it will say so Check that the pattern isn t scaled or covered up It s important to per
7. Computers and Network 1 Power down the computer to which the KVM Remote Control will be connected Host computer 2 If present disconnect the existing monitor and keyboard mouse from the Host computer 3 Using a StarTech com integrated KVM cable sold separately locate the male VGA monitor connector and connect it to the VGA out connector on the back of the Host computer s video card 4 If using a SVECONxx KVM cable connect the PS 2 keyboard and mouse connectors on the host computer end of the KVM cable If using a SVECONUSxx KVM cable connect the single USB connector into the Host computer 5 Insert the DE 15 connector on the opposite end of the integrated KVM cable into one of the PC connectors on the rear panel of the KVM switch 6 Using a Category 5 Ethernet patch cable connect the LAN connector on the rear panel of SVxx41HDIE to a network data jack usually on a hub switch router or pre wired wall jack IMPORTANT If you want to continue to use the host computer locally skip step 7 and go directly to Connecting a Local Keyboard Mouse and Monitor after completing step 8 Otherwise complete steps 7 and 8 now and continue to Configuration Methods Explained 7 Connect the power cord provided to an available electrical outlet plug the opposite end of the power cord into the AC DC adapter and plug the power connector into the DC in port on the rear panel of the unit 8 Power on the Host computer NO
8. DHCP 7 Web Configuration Using Static IP 8 Terminal Configuration Using a Serial Cable 9 Using the Web Interface ococomommmsm m STO 10 Thelogin SCHOO MI ssssssissassescccscsscasssstedsessnsstuscbesobcoonnntasssdasessnidussterdczedsnadusslsaaeadeosuusebspencdbbanslivaansiveosnndtiisind 10 Web Interface Introduction scccccesssscssesensescscsnsecesnnsnnvnsenanesssssicscscccnsnnesnsenensinnsisnsisisissssesnnnnneansasneaasaadd 11 Mal Menu selectos cn ica 12 Dynamic Host Configuration Protocol DHCP sssssssssssssccesssssssesessessssnseeeeeeeeeessneeeseeeeannneees 13 IP Addr sses and RO Ot sicssssssnesescssteseonssissescecnnsananio gaddonensnsisiscoansnostabeenndedsbatatassoeantnsadaddnnoeasrnasisnsen 13 Dormain Name Server optional viii eS 13 Ethernet Address MAC Address sssssssssssscsssecssssessssesssscssssescssecsssecsssesssseesssscssssccassecesessssessssecesseess 14 Using the Terminal Interface via Serial POrt cinicccicinnimermrmrmes 19 Accessing the VNC InterfacCe coooomoommmmsmmsmssmsms lt 20 WED NGO masacrados 20 E sscosnsnoessisaacnssnsaassisscsesstousssscaededobatsnssssossennesaatasaasnstssasassies 21 Starlech om i Hard to find made easy Instruction Manual SSH Tunnel with Native VNC client Using the VNC Menu Bribar Feature Main Menu VirtKeys Menu Video Tuning Menu Network Performance Using the Advanced Video Tuning Feature Accessing KVM Fea
9. active until the next time the unit restarts Clicking Make changes effective now applies the changes and restarts the IP KVM switch so the new settings take effect immediately Ethernet Address MAC Address Ethernet Address MAC Address LAN This is the Ethernet hardware address of this unit s LAN port It is set at the factory and cannot be changed You may need this number to configure your DHCP server User Accounts This menu will allow you to add accounts other than admin to the system These accounts will not have the authority to change settings but can access the Web interface and log into the VNC console Selecting Delete permanently removes the user from the system If you enter values for a user that does not already exist under Edit User Details the system will create that user for you when you click Record changes If the user already exists you will change the password for that user StarTechyom 14 Hard to find made easy Instruction Manual Machine Name This is a name that is used to uniquely identify this machine You might want to create a DNS entry that matches this name The name is provided as the Client Name for the DHCP server It is also shown at the top of each page in the web browser interface and is the desktop name for VNC clients Other identification details These values are for information purposes They are visible from the VNC client and via SNMP if enabled Location Th
10. menu allows you to configure the IP KVM switch so it can be recognized and managed using industry standard Simple Network Management Protocol software RADIUS The RADIUS server requires the IP address the UDP port number 1812 default or 1645 and the shared secret The shared secret is used to encrypt communications and corresponds to a shared password for the RADIUS server and the client machine Two additional servers may be defined for backup purposes Each server will be tried in order using the indicated number of retries and timeout period which are configurable on the same page Remember to enable RADIUS after configuring it While RADIUS authentication is enabled the locally defined accounts on the Server Remote Control unit will not be used except for the SSH login 0 0 0 0 1812 0 0 0 0 1812 0 0 0 0 1812 However if a user name of the form name local is given at the RADIUS prompt the system will use name check the password locally and skip RADIUS authentication Delete all local accounts to avoid this behavior When connecting via VNC a login screen is generated that asks for a RADIUS username and password Enable this to allow the modem to answer the phone and start a PPP connection Enable modem connections PPP via serial port modem StarTechyom 16 Hard to find made easy Instruction Manual Serial
11. not power off the unit or your DHCP server since the Server Remote Control might lease a different IP address Should this happen reexamine the DHCP log to verify the IP address again Starlech om vA Hard to find made easy Instruction Manual Web Configuration Using Static IP Since some networks rely on static IP addresses every device has a pre configured IP address that does not change the DHCP access method described above is not applicable in those situations To access the Web configuration for this product you will need to configure the workstation you are using to the same subnet 255 255 255 0 and also assign it a valid IP address i e 192 168 1 100 For details on how to change the IP address of your computer if necessary consult your documentation or System Administrator for assistance NOTE It is advisable to verify whether another device on your network is using the same IP address as the IP KVM switch before connecting it to the network to avoid a conflict Should an IP address conflict occur with another device on the network power off the conflicting device or assign it another IP address before continuing the installation NOTE Not all IP addresses are valid for a given subnet If you are required to change your subnet and therefore IP address to configure the unit be sure the IP address you choose is within the allowable range for the 255 255 255 0 subnet Once your computer is configured to the same
12. on the Serial Remote Control unit Note that some devices may use an integrated cable so you will not need to make a separate connection on the serial device Once you have added the first serial device to the IP KVM switch you can connect additional modules to the DATA IN or similar port on the previous module in the chain Once the cabling is attached the module becomes active after a 15 second initialization period For specific information regarding cabling and status indicators for a specific serial console refer to the instructions that came with the product Configuring Viewing Serial Remote Control Modules through the Web Interface Once you have one or more R Port serial devices connected you will able to configure and manage them through the Web interface You may need to modify the default settings on IP KVM switch to match your various R Port modules default configuration Consult the documentation that came with your R Port module to determine if you need to modify the default settings to complete the installation To be able to configure your R Port modules you must be logged in as admin Other users will be able to view which modules are active but cannot configure them Once you are logged in choose the Admin Setup option from the menu at the top of the Home screen in the Web interface Click External Serial consoles setup and control You will be presented with the Serial Consoles Attached menu and a table with the follo
13. the Local Video port on the 3 rear panel of the KVM switch 4 Power on the KVM switch Starlechcom 4 Hard to find made easy Instruction Manual Disabling Mouse Acceleration on the Host Computer NOTE If you are using USB to connect KVM switch to the host computer you will not be required to adjust the mouse settings on the host computer as this device uses Absolute mode which eliminates any problems you may otherwise experience with mouse synchronization or host mouse acceleration Many operating systems offer a feature called mouse acceleration allowing the user to adjust the responsiveness of the cursor on the screen in relation to physical movements of the mouse While this is usually a beneficial interface enhancement it can interfere with the operation of the KVM switch and should be disabled on the host computer before a remote session is attempted Follow the instructions below to disable mouse acceleration for the operating system installed on the host computer Windows 98 1 From the Control Panel click on Mouse 2 From Mouse Properties click on the Motion tab 3 Make sure the Pointer speed bar is centered and Acceleration is set to None Windows 2000 1 From the Control Panel Click on Mouse 2 From Mouse properties click on the Motion tab 3 Make sure that the Pointer speed bar is centered and Acceleration is set to None Windows XP and Windows Server 2003 1 Go to Pointer Options and turn off
14. the values Note that any previous settings assigned to that button will be lost If you do not wish to save the presets after clicking the Save gt Preset button click the Save gt Preset button a second time and the save function will be cancelled Starlechcom 29 Hard to find made easy Instruction Manual The section of the screen marked Current Values indicates the various video parameters that can be adjusted For each parameter there are a series of buttons L lt lt Auto gt The and buttons set the parameter to its smallest or largest values respectively The lt lt and gt gt buttons decrease or increase the parameter by a large amount In the case of phase this is 4 units For all the others this is 10 units The and buttons decrease or increase the parameter by one unit The middle button sets the parameter to the middle value The text of the middle button also indicates which parameter is being controlled Note that in the case of phase the middle button invokes the auto phase algorithm The Performance section of the screen gives an indication of the quality of the video Changes frame is the average number of tiles that change for each frame sampled by the hardware Flatness is an indication of what percentage of the screen contains tiles that are comprised of only one color The Regrab Screen button in the Actions section causes the screen to be re captured When making sma
15. the warning from occurring First if the Web browser you are using offers the option to ignore the warning for future visits the browser will no longer generate a warning if that option is selected Second if you install the certificate from the IP KVM switch onto the host computer see below and if the unit is configured with a domain name ending in com net org gov edu us ca uk jp or tw i e remotecontrol mydomain net then the warning should no longer occur Starlechscom 46 Hard to find made easy Instruction Manual Installing the New Certificate The following instructions detail how to install the certificate from the IP KVM switch onto your local computer in this case when using Internet Explorer with Windows XP 1 Open your Web browser and go to the IP KVM switch login screen Click the Update security certificate link 2 When prompted choose Open 3 AWindow will appear that offers information about the certificate Click Install Certificate 4 The Certificate Import Wizard will appear Select Automatically select the certificate store default and click Next When the next window appears click Finish 5 Aconfirmation dialog will appear asking you if you wish to install the certificate Click Yes 6 A message should appear saying the import was successful Click OK Troubleshooting Forgotten Master Password You can reset the master password using the serial interface on the unit Use th
16. to simplify the troubleshooting process Click the Commit button to save your changes and activate the modem feature with the specified settings Configuring the Remote Connection This section describes how to configure a typical Windows dial up session to access the modem connection on the IP KVM switch The instructions here relate to a Windows XP configuration other versions of Windows are similar Open My Network Places from the desktop or the Start menu Click View network connections Click Create a new connection under Network Tasks The New Connection Wizard window will open Click Next Select Connect to the Internet and click Next Select Set up my connection manually and click Next Select Connect using a dial up modem and click Next ON AUN AUN In the space provided under ISP Name type an appropriate name of your choosing for the connection Click Next 9 In the space provided under Phone Number enter the phone number for the line to which the IP KVM switch s modem is connected You may need to add the area code country code or other digits needed to access the outside line as appropriate When finished click Next 10 Make your choice from Anyone s use or My use only and click Next 11 Beside User name enter the user name of any valid user created using the Web interface of the IP KVM switch Beside Password and Confirm password enter the password that the user you entered above uses to acce
17. Enhance Pointer Precision and ensure that the pointer speed bar is centered Linux Unix and X Windows 1 Add this command to your xinitrc xsession or other startup script xset m 0 0 0 For more information please refer to Troubleshooting Starlechcom 5 Hard to find made easy Instruction Manual Configuring the SVxx41HDIE This IP KVM switch offers four distinct methods for configuring the unit for your network Which method will work best will depend on your level of experience and your specific network configuration Web Configuration Using the On Screen Display Network Settings SV1115IPE No LAN addr 192 168 2 12 Netmask 255 255 255 0 Gateway n a Ethernet 00 0E CS 00 51 50 WAN addr 192 168 1 123 W Netmask 255 255 255 0 w Gateway 192 168 1 254 ESC c Upon boot up including following a reset The IP KVM switch will display a window on the local video output that will appear as follows The initial screen will display the IP address assigned by your existing DHCP server if present on your network If no DHCP server is detected a factory assigned IP address will be displayed in its place 10 0 0 15 by default Please make note of the assigned IP address as you will need to enter it into your web browser to access the Web Interface If static IP addresses are assigned you will likely need to change the Net Mask IP Address and other details prior to connecting via your Web browser If this is the
18. IE 4 8 16 2 x PS 2 female 1 x DE 15 VGA female 1x RJ45 1 x DB9 serial male 1 x DC power connector 1 x R Port 1 x DE 15 female Sys OK R Port LAN 1 active plus 3 viewing 1600x1200 85Hz Remote 1920x1440 Local 128 bit SSL 10 100 BaseTX Yes Master only Yes PS 2 USB Host PS 2 Console 12V DC 3000mA center positive 404 0mm x 224 5mm x 43 2mm 404 0mm x 224 5mm x 43 2mm 224 5mm x 25209 39509 41509 StarTechgom 50 Hard to find made easy Source code for the unit operating system is available upon request Please contact us by phone live chat or email to make your request This offer is valid for three years from the date of purchase and or for as long as parts or customer support is offered for this product Charges for the reasonable cost of copying and or conveying may apply Starlechcom 51 Hard to find made easy Instruction Manual Technical Support StarTech com s lifetime technical support is an integral part of our commitment to provide industry leading solutions If you ever need help with your product visit www startech com support and access our comprehensive selection of online tools documentation and downloads For the latest drivers software please visit www startech com downloads Warranty Information This product is backed by a three year warranty In addition StarTech com warrants its products against defects in materials and workmanship for the periods noted fol
19. P authentication has occurred and a session has started Phone line rings An incoming call has been detected by the modem Modem answers XXXXXXXXX The connection speed and protocol used for a connection as reported by the modem The exact contents of the message will vary depending on the modem make and model Using Optional Serial Remote Control R Port Modules Starlech om 41 Hard to find made easy Instruction Manual Serial Remote Control Operation Background The IP KVM switch offers a unique way to expand the functionality of the base product Using the integrated R Port on the rear panel you can manage up to 8 serial devices using a specialized daisy chain technology The IP KVM switch includes integrated control functionality that allows you to monitor and configure serial devices using the interactive Web interface To minimize space and infrastructure requirements the R Port modules use a single cable to carry both power and the data signal All configuration settings are stored separately in each attached device in non volatile memory so that they will not be lost in the event of a power outage or disconnection Connecting Serial Remote Control Modules to the IP KVM switch The cable for each serial device is similar to a phone cable and uses an RJ 14 connector For the first module connect the cable provided to the R Port on the rear panel of the IP KVM switch Connect the opposite end to the DATA OUT or similar port
20. Ports The Serial Ports menu allows you to manage and connect to devices connected to the unit using the R Port on the IP KVM switch Date and time are stored without consideration for time zone If you are controlling multiple sites in different time zones we recommend you use UTC Universal Coordinated Time also sometimes called GMT or Zulu for all machines If the computer you are using to view this page knows the correct time just press the button to set the time and date to the same time as your browser Firmware The firmware on the Server Remote Control is field upgradable To upgrade to another version login as admin Auto Self Upgrade The IP KVM switch includes an innovative feature allowing it to upgrade itself over the Internet Simply click on the button labeled Upgrade to Latest and the unit will go out to the Internet and download the latest version of the system firmware and then install it If it cannot access the Internet directly perhaps due to a web proxy or other firewalls then a page will be shown that causes your browser to download the required file Save this file to disk and then upload it as described in the next section Manual Upload Manual Upload Enter the name of the firmware file that you downloaded from StarTech com into the field provided or use the Browse button Press Start Upload and wait until a successful upload message is shown NOTE Remember the following during the firmware upgrade
21. R Port module while deactivated but will not be available to users until it is re initialized StarTechgom 45 Hard to find made easy Instruction Manual About Security Certificate Warnings What is a security certificate Sites that employ secure TCP IP Internet connections include a certificate that confirms that users are connecting to a legitimate site and are not being redirected without their knowledge Certificates are issued by trusted third parties called Certificate Authorities CAs and contain essential details about a site that must match the information supplied to your Web browser Why do receive a warning when access the login screenon the IP KVM switch As it redirects you to a secure SSL session by default the login screen may generate a warning from your Web browser or the VNC Java client for two different reasons First the CA that has issued the certificate on StarTech com s behalf may not yet be recognized as a trusted source by the computer you are using to access the IP KVM switch Second since the unit could be configured in a number different ways it is impossible to supply a generic certificate that will match your exact network settings Is my data safe Yes The security certificate does not affect encryption effectiveness in any way nor does it make the IP KVM switch any more vulnerable to outside attacks Can prevent the warning from occurring Yes You have two options that may prevent
22. Starlechcom Hard to find made easy 4 8 16 Port Rackmount USB PS 2 Digital IP KVM Switch SV441HDIE SV841HDIE SV1641HDIE SV841HDIE Shown actual product may vary from photos DE Bedienungsanleitung de startech com FR Guide de l utilisateur fr startech com ES Guia del usuario es startech com IT Guida per l uso it startech com NL Gebruiksaanwijzing nl startech com PT Guia do usu rio pt startech com For the most up to date information please visit www startech com Manual Revision 03 02 2012 FCC Compliance Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and r
23. TE Only integrated KVM cables branded by StarTech com will work on all SVxx41HDIE series KVM switches IMPORTANT This KVM switch is convection cooled As such please ensure the vents on both sides are unobstructed Starlechscom 3 Hard to find made easy Instruction Manual Connecting a Local Keyboard Mouse and Monitor Power DB9 Serial Local Video Connector Port VGA R Port LAN Port Local Video IP Setup Button RJ45 VGA Soft Reset Button Local Keyboard PS 2 SVxx41HDIE has the capability to connect a local keyboard mouse and monitor to the host computer for maintenance and monitoring allowing users to physically use the host computer as though SVxx41HDIE were transparent If needed the unit can be run through a typical KVM switch like any other computer Using a KVM cable you can connect the Server Remote Control s host computer inputs to the console connectors on a KVM switch allowing you to control more than one computer remotely using a single Server Remote Control If cascading the SVxx41HDIE can only be the Master Consult the documentation that came with the other KVM switches for more details on how to make the necessary connections To connect console devices 1 Connect a standard PS 2 keyboard to the Local Keyboard port on 1 the rear panel of the KVM switch 2 Connect a standard PS 2 mouse to the Local Mouse port on the rear 2 panel of the KVM switch 3 Connect a SVGA compliant monitor to
24. a lesser effect particularly when just moving the mouse around Only a few bytes need to be sent when the mouse is moving and nothing else is changing on the screen but the round trip time limits the hand eye coordination of the user if it is too great Both actual bandwidth and measured network latency are shown in the Main Menu Using the Advanced Video Tuning Feature The Advanced Video Tuning menu allows you to adjust the qualities of the video in your VNC sessions and can be accessed by clicking the Advanced button on the Video Tuning VNC menu While many users will probably allow the IP KVM switch to automatically configure the video properties you can use this menu to exercise a great deal of control over the settings if you wish The Presets section contains up to sixteen different settings plus the factory setting If a number is highlighted then that preset has been programmed with valid settings and may be used Note that the Factory Advanced Video Tuning Sampling phase 3 32 33 Auto Gain 102 102 102 10 700 700 mV white level Red n Blue 62 62 66 2 2 8 mV DC level Red e gt Blue frame 6 71 preset is always available Simply click on the appropriate button and those settings will be restored To save settings to a preset click on the Save gt Preset button in the Actions pane The preset buttons will highlight Click the desired preset button to save
25. a simple menu system that allows you to change its configuration settings similar to the function of the menus in a terminal software package Press Ctrl Shift _ underscore on the keyboard to access the menu It will be similar to the following RS 232 Menu 1 none 115200 bps 8N1 Q Disconnect Send break H Hangup line drop DCD E Send Ctrl Shift _ L Low log entries line buffer 1 Show last 10 log entries other Return to connection Press key gt To execute the desired command simply press the corresponding key on the keyboard You can also execute the command and avoid the menu by pressing the Ctrl Shift _ key combination quickly and pressing the letter of the command To quit the menu press Q on the keyboard when the menu is active These commands are not sent to the device you are managing and relate to the R PORT module itself Starlechcom 44 Hard to find made easy Instruction Manual Remote Login via SSH You can also use a standard SSH client to access the R Port options if you wish to avoid using the Java based SSH client in the Web interface Simply use your SSH client several freeware packages are available for download along with commercial applications and connect to the IP address of the IP KVM switch using port 22 default Log in to the SSH session as admin using the same password as the Web interface At the command prompt type connect x where x is the n
26. al port permits the configuration of the basic settings of the IP KVM switch While not intended to be a substitute for the Web interface it does allow you to configure some of the same functions The menu list below describes the options that can be modified through the terminal interface Note that you must use the W option to confirm and apply any changes made before you exit the terminal session If you changed the status of the Ethernet Bridging feature you will also need to power the IP KVM switch on and off again to enable your changes Server Remote Control Network Setup NOTE This interface is used to set network parameters and perfora certain recovery procedures but the majority of setup and configuraticn can cnly be dons using the web interface Primary Ethernet Port LAN 00 06 5 00 08 1a DHCP is enabled Current lease information IP Address 192 168 22 4 Netaask 255 255 255 0 Gateway 192 168 22 1 Broadcast 192 168 22 255 Secondary Ethernet Port WAN 00 08 05 00 08 1b Ip Address 192 168 1 123 Netmask 255 255 0 Gateway 192 Broadcast 192 Ethernet bridge Disabled Machina nane noname Commands press one key then Enter Disable DHCD and use fixed ID address Set IP address Set netmask Set default gateway Set broadcast address optional Set IP address WAN Set netmask WAN Set default gateway WAN Set broadcast address WAN cptiona Ethernet b
27. al system Main Menu me noname Net Addr No net address ription No description tion Unknown location Contact No contact Video mode 1024x768 60Hz PS 2 1 Power In Main Bad Secondary Bad Time 5 a B Thumbnai Video Tuning The main menu window may be moved by clicking and dragging on the title bar It can be closed by pressing Escape or by clicking on the red X in the top right corner Here is a guide outlining various fields from the Main Menu Most of the functions operate immediately Other functions require a response to a confirmation prompt first before performing the requested function StarTech om 24 Hard to find made easy Instruction Manual Identification Fixed text label that is defined by the user in the Web interface This does not affect the operation of the system and is intended to assist with administration Status Current status of the attached system and the status of the unit B W Min Avg Max Auto Bandwidth control Current operation will be indicated with white highlighting If you choose Min Avg Max then you will override the default Auto As the automatic mode measures actual network performance you may see the current mode switch from Min up to Avg or Max The different modes indicate more time spent on compression versus more bandwidth There is no visual difference between the modes but there can be a noticeable difference in speed and smoothness Mouse Resync R
28. at type of cable to use for the port you are accessing on the IP KVM switch and begin a terminal session following the instructions under Terminal Configuration Using a Serial Cable in this manual Once connected you will see the following message Expecting a modem if human type admin password Or start PPP Type the password for user admin and press Enter The password will not appear on the screen The configuration menu will appear Make the changes you wish or press q and Enter to exit and leave the modem connection active Starlechcom 40 Hard to find made easy Instruction Manual Troubleshooting Guide The following messages will appear in the system log on the Status screen in the Web interface and may help to diagnose problems with the modem configuration Starting PPP for auth on port Modem is connecting and the PPP login process is starting Modem hang up Resetting The connection has been closed or terminated unexpectedly Timeout during login process Giving up The PPP client connecting over the modem has waited too long to complete the authentication process or supplied an invalid user name and or password Modem init chat script failed The modem did not respond to the initialization string from the IP KVM switch You may need to change the init string or verify the cabling and modem status Modem init okay The modem has responded appropriately to the init string Saw PPP startup from client A PP
29. ata SALE cascacassssznnasassssscscscsoassseecenvesctunsccsesconsunnsausisoaazesstiedsaiasc ed snuuesssastebonnvsbasesebenesotaatisaaseizsnasaszine 46 StarTechgom ii Hard to find made easy Instruction Manual Can prevent the warning from occurring Installing the New Certificate Troubleshooting Forgotten Master Password Remote mouse and local mouse don t line up After resync the mouse pointers are still not aligned Cannot Login Via SSH Certificate warning shown when connecting via HTTPS Mouse performance is erratic when using the GNOME or KDE desktop in a Linux XWindow Environment saca 48 Supported ProtOt lS ssssssssssssssssssssssrrssssossssssonsssososssssnosssoesssnsosds rsss rss AO SpecificatioNs cmomoomommmm PA sbacsesecees riada 50 Technical Support EE E AEE E 52 NEC A StarTechgom iii Hard to find made easy Instruction Manual Introduction The SV841HDIE 8 Port Rack Mount USB PS 2 Digital IP KVM Switch offers cost effective and secure local and remote administration of up to 8 systems over a LAN or the Internet Unlike software solutions that work through the operating system this IP KVM Switch delivers BIOS level control full boot processes interaction and control over a TCP IP connection as if you are on site Featuring support for security protocols such as SSH SSL and RADIUS and a configurable firewall for added protection A scalable KVM
30. c Host Configuration Protocol DHCP Dynamic Host Configuration Protocol DHCP Automatic network configuration using DHCP is DHCP Disabled use static address v Automatic network configuration using DHCP is Enabled Disabled This feature applies only to the LAN port on the rear panel and is enabled by default When enabled the unit will automatically configure itself with an IP address when a DHCP server is present When disabled the LAN port will use the values assigned to it on the IP Addresses and Routing table below IP Addresses and Routing IP Addresses and Routing lport ltp Address Subrat mack Gateway or 0 0 0 0 for Broadcast or leave none blank WM 192 168 2 12 255 255 255 0 192 168 2 255 This table allows you to assign IP information for the LAN port If you are using DHCP the values for the LAN port will be filled in automatically and any changes made will not affect the setup Domain Name Server optional Domain Name Server s example 10 0 Default DNS n suffix example s This section allows you to specify DNS servers and the default DNS domain suffix in use on the network If DHCP is enabled some of these values may be supplied automatically StarTech 13 Hard to find made easy Instruction Manual Commit Network Changes be applied on next reboot Make changes effective now Clicking the Commit button applies any changes made on this page but leaves the old settings
31. case connect a local keyboard USB or PS 2 and press the Enter key In order to proceed you will require an administrative username and password By default the username and password are admin You will be given the opportunity to change the password recommended once the configuration is complete Alternatively you may press the Setup button on the front panel and you will not be asked to enter the admin password if you just press Enter At the main OSD menu pictured below you will be given several basic setup options To configure the IP KVM switch to your required network settings use the Network Setup Wizard To select from the menus provided use the arrow keys on your keyboard At any time you can return to the previous menu by pressing the Page Up key jetwork S Wizard Change Admin Password warm reset Clear network settings Factory Defaults Logout Starlechcom 6 Hard to find made easy Instruction Manual Web Configuration Using DHCP This method requires that your network implement DHCP Dynamic Host Configuration Protocol usually on a server or network access device such as a router that dynamically allows devices to join the network without pre configuration It also assumes that you will have easy access to your network s DHCP log since you will need to know the IP address of the unit to complete the configuration over your Web browser If you are unsure of how to access your network s DHCP log contact
32. clients available Contact your system administrator or local software vendor for assistance NOTE Some native VNC clients may require a flag or setting indicating they should use BGR233 encoding by default If this flag is not set you may see a garbled picture and the client will fail The Unix versions of VNC require the flag bgr233 For examples on using this flag review the commands in the following section SSH Tunnel with Native VNC client If you are using OpenSSH here is the appropriate Unix command to use based on the default settings on a machine at 10 0 0 34 ssh f I admin L 15900 127 0 0 1 5900 10 0 0 34 sleep 60 vncviewer bgr233 127 0 0 1 15900 Same command but using the WAN port ssh f I admin L 15900 127 0 0 1 5900 10 0 0 98 sleep 60 vncviewer bgr233 127 0 0 1 15900 Notes Acopy of these commands with appropriate values filled in for your current system setting is provided in the on line help page This allows you to cut and paste the required commands accordingly You have 60 seconds to type the second command before the SSH connection will be terminated The port number 15900 is arbitrary in the above example and can be any number 1025 65535 It is the port number used on your client machine to connect your local SSH instance with the VNC client If you want to tunnel two or more systems you will need to use a unique number for each instance on the same SSH client machine Some Un
33. e S command and type a new password The old password is not required for this procedure Remote mouse and local mouse don t line up Use the Mouse resync command in the main menu or press the Resync button on the Bribar Ifthe mouse pointers still don t line up verify that mouse acceleration has been disabled NOTE The Windows login screen does not accept the mouse acceleration configuration and always has the mouse accelerated regardless of your configuration Therefore on this screen it is best to avoid using the mouse After resync the mouse pointers are still not aligned Use the video adjust menu to position your video image exactly where it should be Normally a slight video positioning error is perceived as a mouse sync issue A video positioning error is visible as a black line along the top or bottom and right or left edges of the remote screen Remember to save your position changes Starlechscom 47 Hard to find made easy Instruction Manual Cannot Login Via SSH Remember to use either admin or a username created in the system as the user name you give your SSH client If you see a warning about identity of host cannot be verified and a question about saving the host s fingerprint this is normal for the first time you connect to any machine running SSH You should answer yes so that your SSH client saves the public key of this host and doesn t re issue this warning Certificate warning shown when conn
34. e of the Bribar each feature and its function is outlined below Bandwidth Indicates current average bandwidth coming out of the Server Remote Control unit The second number measures round trip time RTT of the connection when it was first established Resync Re aligns the remote and local mouse points so they are on top of each other Redraw Redraws the entire screen contents occurs immediately PS 2 Resets the PS 2 keyboard and mouse emulation Useful to recover failed mouse and or keyboard connections in PS 2 mode Starlechcom 22 Hard to find made easy Instruction Manual USB Resets the USB connection by simulating an unplug and replug Forces operating system to recognize the USB keyboard mouse and emulated disk drive 4 8 Switches to thumbnail mode at indicated size i e 1 8th 1 4 Ctrl Alt Del Sends this key sequence to the host Works immediately Alt F4 Sends the key sequence to host closes windows KVM Sends the KVM hotkey sequence This function is only enabled when you have configured the unit to expect a particular brand of KVM downstream It sends the key sequence to launch the KVM s on screen display OSD menu This button is only present when a KVM model is selected in the Web interface 1 8 A H Corresponds to the ports on the KVM switch Allows for direct port access by pressing the port ID you wish to control Menu Shows the main menu Video Shows the video tuning menu where th
35. e on screen menu for an enterprise class KVM switch When these conventional KVM switches are combined with the IP KVM switch this key makes accessing their built in menu easier especially from the Java client This button will only be shown when an external KVM has been enabled via the web interface Bribar Closes or reopens the Bribar window along the bottom of the screen VirtKeys Menu VirtKeys Clicking any button in the top half of the window simulates pressing and releasing the indicated key In the bottom area of the screen clicking will simulate the indicated Meta key being pressed You may then click in the top part to send another key and release the Meta key at the same time Alternatively you may move the mouse outside this window press the regular key and then choose RESET to release all depressed keys The VirtKeys menu can be left open while using the host system You can then click the required button at the suitable time and still interact with the host ina normal fashion Examples Ctrl Alt F4 Use L Ctrl then L Alt in the Toggles area Then click F4 To bring up the Start menu under Windows Click the L Windows button at the top left of the above window Starlechcom 26 Hard to find made easy Instruction Manual Video Tuning Menu Video Tuning Noise OFF Flatness 2 best Use the Auto Everything button to automatically fine tune all three adjustments If the test pattern for
36. e picture quality can be adjusted Keys Shows the VirtKeys menu which allows you to simulate pressing special keys such as the Windows key or complex multi key sequences PS 2 This area will show either PS 2 as in this example or USB to indicate if keyboard and mouse are being emulated via USB connection or PS 2 signals If Autosync appears beneath this indicator the mouse pointers on the local mouse and the VNC session will be synchronized automatically 1 A S These flags show the state of the keyboard lights NumLock ShiftLock and ScrollLock respectively X Click this button to close the Bribar and hide it This can be very useful on a client machine that has a screen size the same as the remote machine No vertical screen space is wasted with the Bribar Use double F7 to start the main menu then click on the Bribar to restore the feature Other items If the server s screen is larger than 1024x768 additional buttons will be shown to the right of the above listed items These are all keyboard shortcuts and are duplicated in the Keys menu Starlech om 23 Hard to find made easy Instruction Manual Main Menu To access the main menu quickly press F7 twice quickly You must press the key twice within one second If you press it once or too slowly then the F7 key s are sent to the host just like any other key This is the only way to get into the menu system if the Bribar is disabled Here is the main menu for a typic
37. e thumbnail of the desktop on the Home menu or click on the Connect button located in the Main Menu You may need to upgrade Java support in your browser however most modern browsers come with a version of Java that is compatible with this application The Java VNC client makes a connection back to the Server Remote Control unit over port 5900 by default or 15900 if encrypted The encrypted connection is a standard SSL Secure Socket Layer encrypted link that encrypts all data from the session including the actual video pictures Because Java is considered a safe programming language the Java VNC client has some limitations Certain special keystrokes cannot be sent such as Scroll Lock on the keyboard This client software requires the use of Java 2 JRE 1 4 to enable features like wheel mouse support Sun Microsystems Java site www java com is an excellent resource to ensure your browser and operating system are updated accordingly Starlech om 20 Hard to find made easy Instruction Manual Native VNC Client This system implements the VNC protocol so any off the shelf VNC client can be used There are over 17 different VNC clients available and they should all work with this system This system automatically detects and makes use of certain extensions to the basic RFB protocol that is provided by the leading VNC clients Depending on your needs there are several popular freeware shareware and commercial VNC
38. eceiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of Trademarks Registered Trademarks and other Protected Names and Symbols This manual may make reference to trademarks registered trademarks and other protected names and or symbols of third party companies not related in any way to StarTech com Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech com or an endorsement of the product s to which this manual applies by the third party company in question Regardless of any direct acknowledgement elsewhere in the body of this document StarTech com hereby acknowledges that all trademarks registered trademarks service marks and other protected names and or symbols contained in this manual and related documents are the property of their respective holders Starlechcom Hard to find made easy Instruction Manual Table of Contents Introduction AAA O OA 1 System Requirements Required Cables and Hardware Installation Connecting to the Host Computers and Network Connecting a Local Keyboard Mouse and Monitor Disabling Mouse Acceleration on the Host Computer Configuring the SVxx41HDIE 6 Web Configuration Using the On Screen Display 6 Web Configuration Using
39. ecting via HTTPS It is normal for a warning dialog to be shown when connecting via HTTPS The SSL certificate the IP KVM switch uses is created when the unit is first produced It does not contain the correct hostname subject name because you can change the hostname as required Also it is not signed by a recognized certificate authority CA but is signed by our own signing authority Mouse performance is erratic when using the GNOME or KDE desktop in a Linux X Window environment The mouse controls in GNOME and KDE environments offer both an acceleration and sensitivity setting The following directions correct this issue and apply to Red Hat Fedora Core 2 but should be similar for other distributions that use GNOME or KDE 1 Click the Launch menu icon 2 Choose Preferences gt Mouse 3 Click the Motion tab 4 Set the Acceleration bar to the setting immediately left of center 5 Set the Sensitivity bar to the left most settings lowest possible Starlechscom 48 Hard to find made easy Instruction Manual Supported Protocols Service Description Benefit SSH Secure Shell May be used to gt securely tunnel VNC and HTTP protocols HTTP Web redirector to Convenience server to redirect all web traffic HTTPS to encrypted port Clear text HTTP is not supported SNMP SNMP agent UDP Allows integration with existing SNMP network management systems HTTPS SSLTLS Encrypted web Secure control and management of
40. enable and configure the modem connection Enable modem connections PPP via serial port modem select Enabled Baud rate to use affects connection between us and the modem only select 115200 Init string leave as ATEOSO 1 amp K3 see below The baud rate dictates the connection speed between the IP KVM switch s serial port and the modem and does not affect the connection speed between the local and remote modems as they will negotiate their own connection speed when a connection is made It is highly recommended that this setting be left at the default for best performance The initialization init string is the command using the standardized Hayes AT Starlech om 37 Hard to find made easy Instruction Manual command set that the IP KVM switch will send to the modem to activate it The string included should work with the majority of modems and configures the following connection properties answer incoming calls on the first ring enable hardware flow control and lock the connection speed Your modem s documentation will describe other potential init strings that you can use to alter the connection properties For instance you could commit the settings to the modem s non volatile memory NVRAM or allow the modem to adjust the connection speed for greater stability and so on You may wish to test the connection with the default init string first before making changes specific to your modem model or situation
41. er KVM switch type Left lt CTRL gt Left lt CTRL gt 7 For a computer connected to a Slave KVM you need to know the channel address of the Slave unit 1 8 and then the channel address of the device 1 8 or A H Please note that only Master s PC 1 to PC 8 ports can be connected to a Slave For example to access the computer plugged into port C of a Slave KVM Switch that is plugged into Port 6 of the Master switch type Left lt CTRL gt Left lt CTRL gt 6 C StarTechgom 34 Hard to find made easy Instruction Manual Auto Scan Auto Scan automatically scans through powered computers at a fixed interval Left lt CTRL gt Left lt CTRL gt lt F1 gt When Auto Scan detects any keyboard or mouse activity it suspends the scanning until activity stops it then resumes with the next computer in sequence The length of the Auto Scan interval Scan Rate is adjustable see Scan Rate on the following page To abort the Auto Scan mode press the left lt CTRL gt key twice Manual Scan Manual Scan enables you to manually switch back and forth between powered computers Left lt CTRL gt Left lt CTRL gt lt F2 gt Press the up or down arrow to select the previous or next computer in sequence Press any other key to abort the Manual Scan NOTE The Scan Type setting will determine whether computers must be eye marked to be included in the scan See page 25 for details Scan Rate Scan Rate sets the duratio
42. esynchronizes the mouse pointer so that the local and remote mouse pointers are on top of each other PS 2 Reset Resets the PS 2 emulation going to the host and to the attached PS 2 devices This can be used if the mouse stops responding or the PS 2 keyboard isn t working USB Replug Simulates unplugging the USB connector and then plugging it back in If the host is not recognizing USB input devices this button may be used to restore functionality Take Control When multiple users are connected to the same system use this button to take control away from another user Only one user may control the keyboard and mouse at any time All users see the same picture Please note It is important that multiple users not be connected to the same physical network Thumbnails Switch to smaller thumbnail size screen images click anywhere on thumbnail to restore it Each button corresponds to a different sized image from half size to one sixteenth Logout End the VNC login session and disconnect Video Tuning Sub menu with video adjustments to be used when automatic picture adjustment does not provide a good quality picture VirtKeys Virtual keyboard provides a menu with special keys that are often hard to generate but needed by the remote system The most common key sequence is the Ctrl Alt Del Starlechcom 25 Hard to find made easy Instruction Manual KVM Menu Generates the key sequence used to access th
43. form this operation in 24 bit or 32 bit color video mode i e True Color Although the algorithm may work in 16 bit or 8 bit color video modes the results will not be optimum and usually it won t be able to recognize the test pattern Starlechcom 27 Hard to find made easy Instruction Manual Pressing the Advanced button will open the Advanced Video Tuning menu While the vast majority of users will not need to adjust these settings it offers added control of the video settings of your VNC sessions Sampling Phase does not normally need to be used since the IP KVM switch tunes the sampling phase whenever the video mode changes This button does not require a test pattern but will perform optimally when used with our standard test pattern For your reference the sampling phase number is shown to the right of the Filtering button Noise Filter controls the advanced video filtering of our system Unlike other filtering algorithms our noise filter will only remove noise It does not degrade the signal quality or readability of small text You may turn it on and off using the indicated button or set it to other values using the arrows Higher numbers cause more filtering and may cause artifacts when moving windows The most common visual artifact is a vertical line dropping when moving windows horizontally You may use the Redraw button to correct these or use a lower filter number At minimum these values must be greater than two Gett
44. g Valid characters are A to Z 0 to 9 and the dash character Lowercase letters are converted to uppercase Press lt BACKSPACE gt to delete a letter one at a time Nonvolatile memory stores all name entries until you change even if the unit is powered down Function key lt F2 gt Marks a computer to be scanned by switching the eye mark on or off First use the lt UP gt and lt DOWN gt arrow keys to highlight the device then press lt F2 gt to switch its eye mark on or off If Scan Type is Ready PC Eye see Function key lt F4 gt only the powered and eye marked computers will be displayed in Scan mode Function key lt F3 gt Locks a device a computer or a Slave from unauthorized access To lock a device use the lt UP gt and lt DOWN gt arrow keys to highlight it then press lt F3 gt Now enter up to 4 characters A to Z 0 to 9 dash followed by lt ENTER gt as new password A Security enabled device is marked with a lock beside its channel number To permanently disable the security function from a locked device highlight it press lt F3 gt then enter the password If you want to access the locked device temporarily simply highlight it and press lt ENTER gt Enter the password and you can access the device The device is automatically re locked once you switch to another device During Scan mode OSD skips the security enabled device Function key lt F4 gt More functions are available by hitting lt F4 gt
45. hoose the option to continue For more information please consult the section entitled About Security Certificate Warnings Starlechcom 10 Hard to find made easy Instruction Manual Web Interface Introduction After the initial login screen the screen will be divided into several sections four of which will remain on the screen at all times while viewing the Web Interface 68 2 12 192 168 1 123 StarTech com dil Name At the top of the screen the name of the machine being controlled is displayed Tip Line The area directly below the Name indicates what function each selection from the Main Menu performs Hover the mouse pointer over each individual listing in the Main Menu to update this message according to the function performed by each listing Main Menu At the left most side of each page the Main Menu is displayed allowing users to choose functions offered by the Web Interface Help Area The right most column offers an optional help summary for each page If you don t wish to use this information it can be closed by clicking the small x at the top right within the Web Interface If closed click on the Help button near the top right of each page to re display it NOTE While these four sections remain stationary depending on your selections the center of the page will display the desired content StarTech Instruction Manual 11 Hard to find made easy Main Menu selections NOTE Some of the following i
46. ially transparent to the IP KVM switch It is important to note that modems that offer 56K or 56 000 bps connections often achieve connection speeds that are far lower than their maximum capabilities Given the limitations of telecom infrastructure many locations have yet to implement fully digital switching technology and still rely on older analog technology for some segments the maximum upstream transfer rate is limited to a maximum of 33 600 bps between two modems the downstream rate is often within a similar range for a typical connection Therefore speeds below 56 000 bps do not indicate a problem with the modem or the IP KVM switch but simply reflect the line conditions at the time the connection is made Place the modem near the IP KVM switch and an available telephone jack Connect the modem to the telephone jack data cable and power source according to the instructions in its documentation The opposite end of the modems data cable should be a DB9 female serial connection Connect that end of the cable to the Serial connection on the rear panel of the IP KVM switch Modem Configuration Although most connections will work appropriately with the default settings on the IP KVM switch manual changes can be made To do so Login to the Web interface as Admin Click Modem listed on the left side of the main page You will then be presented with the Modem Option menu see above Make the following changes to
47. ing Peak Performance Choose the best video mode We recommend using 60Hz refresh rate and 1024x768 resolution Using a smaller resolution like this allows you to fit multiple windows on your remote desktop Higher refresh rates stress the video card s quality and do not provide any additional information or benefit Noisy video cards A digital KVM works by converting the analog video signals emitted by your video card into digital data If there is noise on that signal then it must also be digitized and sent over the network Quality video cards in our experience offer better performance simply because they don t add analog noise Some external KVM switches generate video noise as well Try to keep cables short in order to reduce this effect Enable the Noise Filter option on the Video Tuning menu to mitigate noise issues Starlechcom 28 Hard to find made easy Instruction Manual Network Performance The IP KVM switch will always send as much data as it can given what s happening on the screen and the actual network performance When nothing is changing on the video screen zero bytes are sent over the network If the whole screen is changing then the unit will send as much data as your network connection and VNC client allow Network latency which is the total time it takes for a packet to get to the IP KVM switch and come back has the biggest impact on perceived performance and usability Network bandwidth has
48. is string is sent as the system sysLocation value over SNMP It should describe the location of this system Contact Name This string is sent as the system sysContact value over SNMP It should describe who to contact regarding this machine Typically it includes an email address Network Address This value is not used in our configuration but is meant to store a user defined value that identifies the controlled machine on the network The official DNS name of the controlled machine is a obvious value to put here but you may use it for any purpose System Ident Description A user defined description for the controlled machine This menu allows you to configure a number of settings including changing the default password for admin recommended Read and consider the comments and instructions on this menu before making any changes as changing these features could make the unit inaccessible through Web configuration i e due to firewall filtering Note that any password changes you make will have to be entered in duplicate to prevent the chance for error Compatibility The Compatibility menu offers features that may offer enhanced functionality with certain KVM and power products such as StarTech com s Remote Power Switch PCM8155HNA These can be left at their default values if you are not connecting the unit to a KVM or power management device Starlechcom 15 Hard to find made easy Instruction Manual SNMP The SNMP
49. it The new features opened by the code will be enabled immediately but you may need to reboot the unit to begin using certain features Info Status Port Numbers Help Site Map Copyright The Status screen displays a system security log various system settings and the ability to generate a copy of the system configuration in plain text format Port Numbers provides a table allowing you to change TCP port values for services available on the IP KVM switch By default they are factory set to common Internet values You may wish to enhance security by disabling services that you will not use with the unit To disable a service change its port number to O For flexibility both the LAN and WAN ports can be configured separately When you have made any necessary changes click Commit Changes to use the settings the next time the IP KVM switch restarts To force the unit to restart immediately click Restart Servers Help Menu Provides an FAQ Frequently Asked Questions listing to assist you with the features and operation of the IP KVM switch Site map Menu This menu provides a hyperlinked directory of each setting available on the Web configurator Copyright Menu Provides the Terms of Use and other information related to the firmware and software on the IP KVM switch Starlechcom 18 Hard to find made easy Instruction Manual Using the Terminal Interface via Serial Port The terminal interface you can access via the seri
50. ix versions of the VNC client have integrated SSH tunneling support Some clients require your local user ID to be the same as the user ID on the system Use a command like this vncviewer bgr233 tunnel 10 0 0 34 22 Starlech om 21 Hard to find made easy Instruction Manual Using the VNC Menu One of the unique features of this product is the VNC menu system Whenever you see a window with a dark blue background and grey edges this window has been inserted into the VNC data stream so that it is effectively laid over the existing video These menus allow you to control the many features of the IP KVM switch without using the web interface or a custom client Welcome Window Welcome X StarTech m You are connected to ELO Encrypted with none Press F7 twice quickly to enter the menu When you initially connect to the system a Welcome Window will appear indicating which system you are controlling what encryption algorithm was used and what key strength is currently in effect Click anywhere inside the window to clear it or wait ten seconds Bribar Feature Along the bottom of the VNC screen is a dark blue bar with various buttons known as the bribar Its purpose is to show a number of critical status values and to provide shortcuts to commonly used features Here is a snapshot of what it may look like There will be slight differences based on optional features and system configuration Starting from the left sid
51. ll changes to the video parameters sometimes these changes are not reflected in the displayed screen immediately particularly if the noise filter is enabled Press this button to see the immediate effect of the changes Use the Show Diffs button to learn which parts of the screen are being sent over the Internet When you click this button the screen is cleared to a medium grey color All blocks that are sent from that point on will show up on the screen as they are sent Click the button again to reset the screen to grey To return to normal operation click the Regrab button It is very easy to visually identify the effect noise has on signal processing using this feature The Auto Offset amp Gain button in the Actions section invokes the automatic algorithm for setting the video parameters The algorithm requires the factory calibration test pattern to be correctly displayed on the screen Accessing KVM Features Once you can access and configure the networking component of the Server Remote Control you can use it to select and control the managed computers connected to it This section describes how to add additional KVM switches to the master unit for greater flexibility and how to use the on screen display OSD system to manage your computers Once you have established a VNC session with the SVx41HDI you can access the KVM features as though you were at a local console Starlechcom 30 Hard to find made easy Instruction Manual
52. lowing the initial date of purchase During this period the products may be returned for repair or replacement with equivalent products at our discretion The warranty covers parts and labor costs only StarTech com does not warrant its products from defects or damages arising from misuse abuse alteration or normal wear and tear Limitation of Liability In no event shall the liability of StarTech com Ltd and StarTech com USA LLP or their officers directors employees or agents for any damages whether direct or indirect special punitive incidental consequential or otherwise loss of profits loss of business or any pecuniary loss arising out of or related to the use of the product exceed the actual price paid for the product Some states do not allow the exclusion or limitation of incidental or consequential damages If such laws apply the limitations or exclusions contained in this statement may not apply to you StarTechsom 52 Hard to find made easy Instruction Manual Starlechcaom Hard to find made easy Hard to find made easy At StarTech com that isn t a slogan It s a promise StarTech com is your one stop source for every connectivity part you need From the latest technology to legacy products and all the parts that bridge the old and new we can help you find the parts that connect your solutions We make it easy to locate the parts and we quickly deliver them wherever they need to go Just talk t
53. n between switching to the next computer in Auto Scan mode Left lt CTRL gt Left lt CTRL gt lt F3 gt The unit switches between scan intervals of 3 8 15 and 30 seconds Keyboard Typematic Rate You can adjust the keyboard typematic rate given in characters sec This setting overrides the keyboard typematic rate of your BIOS and any operating system Left lt CTRL gt Left lt CTRL gt lt F4 gt The unit switches between rates of 10 15 20 and 30 characters sec Changing your Configuration After the initial power up any device either a KVM or a PC can be added or removed from any PC x port on the KVM without having to power down the Master KVM Switch Make sure that devices are turned offer before connecting them to the Master KVM switch Note After changing your configuration the OSD will automatically update to reflect the new configuration Starlech om 35 Hard to find made easy Instruction Manual Using the Modem Feature Background The modem feature allows the IP KVM switch to act as an Internet connection server for increased security and flexibility in connecting with the host computer Unlike the TCP IP connection used with the standard Web configuration and VNC clients the modem creates a one to one connection between the IP KVM switch and the computer noname 192 168 2 12 192 168 1 123 Home Preferences Snapshots File Transfer Logout VNC Connect Disconnect Admin Network Config you are
54. n the screen all the time The non volatile memory stores the CH Display setting Position You can choose where the selected computer name and or OSD status is displayed on your screen during operation The actual display position shifts due to different VGA resolutions the higher the resolution the higher the display position The non volatile memory stores the Position setting UL as Upper Left UR as Upper Right LL as Lower Left LR as Lower Right Mlas Middle ESC To exit the OSD press the lt ESCAPE gt key Hot Key Commands A hot key command is a short keyboard sequence to select a computer activate a computer scan etc A hot key sequence starts with two Left Control keystrokes followed by one or two more keystrokes The short form hot key menu can be turned on as an OSD function lt F4 gt Morel Hotkey Menu every time the left lt CTRL gt key is pressed twice Left Ctrl refers to the lt CTRL gt key located at the left side of the keyboard 1 8 A H refer to the number keys 1 to 8 at the upper row of the keyboard Do not use the keypad at the right of the keyboard and character keys A to H case insensitive Selecting a Computer To select a computer by hot key command you need to know the device s channel address which is determined by the KVM connection For a computer connected to the Master switch the address is represented by the PC port number 1 8 or A H For example to access the PC plugged into port 7 of the Mast
55. o one of our tech advisors or visit our website You ll be connected to the products you need in no time Visit www startech com for complete information on all StarTech com products and to access exclusive resources and time saving tools StarTech com is an ISO 9001 Registered manufacturer of connectivity and technology parts StarTech com was founded in 1985 and has operations in the United States Canada the United Kingdom and Taiwan servicing a worldwide market
56. ridging enable or disab gt machine name DHCP client name te Resot disable firewall TCP ports SIND RADIUS Reset everything to factory defaults Change system admin password send ICM ping packste testing purposes Show TCD ID porte and servers Revert to current settings fundo ido changes Commit changes to configuration PERRETE MEMO BMA RHO gt These values ignored due to DACP Choice Starlech om 19 Hard to find made easy Instruction Manual Accessing the VNC Interface There are three ways to communicate with the Server Remote Control unit in order to control the host computer Web interface The integrated Web server includes a Java based VNC client This allows easy browser based remote control Native VNC client There are several third party software programs that use the standard VNC protocol available in open source and commercial VNC clients SSH access By default there is a standard SSH server running on port 22 the standard SSH port Once connected via SSH the VNC traffic is tunneled through the SSH connection and encrypts the VNC session Each method will be discussed briefly in the following section The type of encryption method or client used is not critical Web Interface Using IP KVM switch s web interface requires a browser with cookies and JavaScript enabled To start the Java VNC client login to the Web configuration interface and click on th
57. screen The device name is green if the device has power and is ready for selection or white if it has no power The OSD menu automatically updates the color when it is activated Use the lt UP gt and lt DOWN gt arrow keys to highlight a computer and the lt ENTER gt key to select it Press lt ESCAPE gt to exit the OSD menu and remove the OSD menu from the screen A triangle mark on the right side of the screen indicates the port is e cascaded to a Slave KVM the number at the left of the triangle mark shows the number of ports the Slave has With that port highlighted press lt ENTER gt to brings up a screen listing the computers connected to that Slave The name of the Slave KVM will be shown at the upper right corner of the OSD menu An eye mark on the right side of the screen indicates that the computer has been selected to be monitored in Scan mode You can switch this mark on and off using function key lt F2 gt Press lt ESCAPE gt to exit the OSD and to return to using the selected computer The computer name is shown on the screen StarTechgom 31 Hard to find made easy Instruction Manual OSD Function Keys You can use the function keys when the OSD menu is active Function key lt F1 gt Edits the name of a managed computer or a Slave KVM First use the lt UP gt and lt DOWN gt arrow keys to highlight a channel then press lt F1 gt followed by name entry Your name can be up to 14 characters lon
58. solution supporting up to 8 directly connected computers or cascade with other KVM switches for control of up to 64 computers For added control using the RPORT module sold separately lets you interact with any device that uses an RS 232 serial terminal routers switches etc Backed by a StarTech com 3 year warranty and free lifetime technical support Packaging Contents 1xIP KVM Switch 1x Power Adapter 1x Power Cord 1x Set of rack mounting brackets 1xDB9 serial cable 1xInstruction Manual System Requirements PS 2 or USB enabled computer system or KVM switch Note KVM switch must have a USB hub port Standard 104 key PS 2 wired keyboard Standard 3 button PS 2 wired mouse VGA enabled monitor display 10 100 Mbps compatible TCP IP network Starlech om 1 Hard to find made easy Instruction Manual Required Cables and Hardware Depending on your needs you may need one or more of the following cables All applications 1x Straight through Ethernet patch cable to connect the unit to your LAN StarTech com part number M45PATCHxx StarTech com PS 2 3 in 1 KVM Cables 1 for each PS 2 computer StarTech com part number SVECONxx and or StarTech com USB 2 in 1 KVM Cables 1 for each USB computer StarTech com part number SVECONUSxx Starlech om 2 Hard to find made easy Instruction Manual Installation Local Connectors PC Connectors Console Host Connecting to the Host
59. ss the Web interface 12 This screen also includes 3 checkboxes Uncheck all 3 checkboxes 13 Click Next 14 You may select to add a shortcut to the desktop for this connection Click Finish Starlech om 38 Hard to find made easy Instruction Manual PPP Point to Point Protocol must be used no other authentication methods are supported TCP IP must be installed enabled on the computer making the connection and must be used for the dial up connection The connection must be configured to obtain a dynamic IP address The user name password must match a user currently configured on the IP KVM switch For best performance and to simplify the troubleshooting process firewall software should not be used with the dial up connection Accessing the Web Interface Once a dial up connection has been established you can access the Web interface or start a VNC session using the following IP address https 99 99 99 99 You can now login to the Web interface and or VNC session normally Note that the remote machine the one you dialed from is automatically assigned the IP address 99 99 99 100 for the PPP session This and the IP address of the IP KVM switch cannot be modified The following TCP IP port numbers are assigned for a PPP connection regardless of the settings configured in the Web interface for the LAN ports HTTPS 443 VNC clear text 5900 VNC SSL secured 15900 SSH 22 Starlech om 39 Hard to find made eas
60. subnet as the IP KVM switch you can use the IP address 192 168 1 123 to access the Web configuration system Starlech om 8 Hard to find made easy Instruction Manual Terminal Configuration Using a Serial Cable Configuring the IP KVM switch using a serial cable is the best choice if you need to preconfigure the unit before attaching it to a network i e when sending to a branch office customer site etc In general the Web configuration is preferable because of its intuitive interface and the fact that you do not have to be within close physical proximity to perform the configuration However if you wish to use the serial cable method to configure the IP KVM switch you can use any typical communication software package UNIX tip cu kermit minicom Windows HyperTerminal kermit You can use the serial port on the SVxx41HDIE to access the terminal configuration tool to do so you will require a null modem serial cable Connect a female end of a serial cable to the serial port used for serial access on the host computer Connect the opposite end to the SVxx41HDIE Configure the terminal software with 8N1 settings Connection speed 115200 bps No of bits 8 Parity None Stop bits 1 vrir Test Prope zx Connect To Settings B KVMIP Test Change Icon aixi Port Settings Bis per second la Country region inted States 1 z Enter the area code without the long distance prefix
61. t setting is off Console Log Clicking this link will open a separate Web page that will display the last 200 characters committed to that device s console log Note that existing data is overwritten automatically when the 200 character limit is reached Once you are satisfied with the changes you have made click Commit changes to apply the new settings Click Refresh at any time to see an updated list of attached R Port modules StarTechgom 43 Hard to find made easy Instruction Manual Advanced Configuration Using the Integrated SSH Shell In most cases configuring the IP KVM switch to the same settings as the R Port devices you are connecting should allow the devices to work with a minimum amount of configuration However you can also change the default settings on each R Port device to fit your preferences and the needs of your application If you click the Connect button next to the device you want to configure two new windows will appear The smaller of the two is a login screen the other is a SSH terminal window Click the login window and sign in as admin using the same password as the Web interface to activate the terminal window You will see a welcome banner similar to the following Baud rate 115200 bps 8N1 Connected to 1 none Press Ctrl Shift _ for menu You are now connected to the R Port module in a live terminal session Commands you type will be echoed on the terminal screen The module also offers
62. tems may not be present based on assigned user privileges i e non admin users will not see any items under the Admin category Home The Home screen offers a Screen Thumbnail view of the controlled computer as well as basic file transfer functions Monitoring Information System Identification and VNC Client options The Preferences screen offers several configuration options pertaining to the functionality of the IP KVM switch Here you will be able to customize settings to optimize overall performance i e Encryption options VNC options display and bandwidth options etc according to each user s individual preferences Please save your selections by clicking the Save Changes button The Snapshots screen allows you to view and save a screenshot of the controlled computer in its current state This screenshot will update periodically automatically Saved image files are stored in PNG format Clicking on Logout will terminate your Web Interface section To re initiate the Web Interface you will be required to re enter your username and password VNC Connect Disconnect To launch or disconnect a Virtual Network connection with the controlled computer click on Connect or Disconnect as appropriate Network Config The Admin functions allow you to access all of the features you will need to perform an initial configuration of the IP KVM switch Starlechcom 12 Hard to find made easy Instruction Manual Dynami
63. the control device and attached system Screen snapshots may be downloaded Integrated Java VNC client with or without encryption allows control from any Java enabled browser Password protected VNC VNC RFB Protocol Standardized real time KVM network Server protocol Compatible with existing VNC client software VNCS SSL tunneled VNC VNC protocol tunneled via SSLTLS encryption For secure real time control of the server over public networks DHCP Eases network setup by fetching IP address and other network settings from a centralized server RADIUS Allows integration with existing RADIUS servers so that user management can be centralized Supports challenge response authentication using hardware tokens like SecurlD and conventional passwords SYSLOG System event logging MIT LCS UDP protocol Must be configured via to another system _ DHCP option DNS Domain Name Service Converts t text name into IP Address Only used in the URL specification needed to emulate a CD ROM Use is optional Instruction Manual Sta rlechsom 49 Hard to find made easy Specifications Number of Ports Console Connectors Local Host Connectors Per Port LEDs Maximum Number of Simultaneous Users Maximum Video Resolution Security Ethernet Cascadable Rack Mountable Supported Interfaces Power Adapter Dimension LxWxH Weight Instruction Manual SV441HDIE 185 5mm x 43 2mm SV841HDIE SV1641HD
64. tures Cascade Configuration OSD Operations 31 OSD Function Keys 32 Using the Modem Feature 1 00 cesssssssssessssssssessesesecsescsesseecessssessesees 36 BACK TON ario scnsnsnontiben AEE EEFE REENA EN TRES 36 Connecting a Mode cr n n EN ENEN REENER RREN ONRAT 37 Modemi CO GULL OM veian iio aerea iniciaci n 37 Configuring the Remote CONNECTION sssssscccsssssecssseecsssuessescecssssuueecssesessnsneeesseeseessnnseeeeeeeeeeete 38 Accessing the Web Interface ssssssssscssssssssessssessssssuessssecsssssssesesseesssnssesesseseessnsnseeseesecessnueteeeeeeeeeene 39 PELTONIANCS OLE ina aiii i ii 40 Troubleshooting Guide ssssissccisissssescceansainnsseseoscoonsnnnsssedsaznnsssnssa scaessowudusedeeedetnanessusscoconnsnasdtaaasnssnsasaasascced 41 Serial Remote Control Operation nccccccannonmosmmemmmrmemmeern 42 Advanced Configuration Using the Integrated SSH Shell sssssssssssssssssssseessseeecennnnseeseeeeeeene 44 Pr Kindo Aena apa 44 RemoteoginVia irc R NcadanA 45 Operating Notes s cacccsssssssssisssscsassssesnncecssnsnsiosssesososssusesosenaasasasissssconassieesuessacasnstesestsesesesnssssssaizarasssaissseassies 45 About Security Certificate WarningS omoonoommsmmmmsmmms 46 What isa security certificate sscsisscceiscsscassatscesezadeesestesaduiaseasasabisysusosaseostatauesuasbobebnandevanandadabsncesy tabsbons 46 Why do receive a warning when access the login screenon the IP KVM switch 46 ISMY d
65. umber of the R Port devices you wish to manage Alternatively you can enter the command connect l to see a list of active devices Operating Notes If the power supply to the R Port modules you have connected becomes faulty short overload then the R Port LED on the front panel of the IP KVM switch will show red Under normal operations this light should remain green The R Port connector on the rear panel also has an LED that mirrors the status of the light on the front panel Note The rear LED status was reversed on some early units where red normal and green fault This does not affect operation in any way but a green LED on the front panel and a red LED on the rear panel indicates that you have one of these units Hardware handshaking CTS RTS is required for speeds exceeding 9600 bps It is enabled by default on the IP KVM switch but may need to be enabled on the other end of the connection For Unix systems the command is stty crtscts lt dev serial port A maximum of four users may simultaneously login to the same module All users may type commands at any time and all users will see the same output Note the following All users have equal access to all channels A maximum of 16 R Port modules may be connected at any one time You plug in and unplug any R Port module at any time When reconnected it will automatically become available after a 15 second initialization period Any log entries will be retained by the
66. using to manage the host computer that is essentially private as it bypasses the public Internet completely Note this feature requires both an external modem most standard connection protocols are supported and a dedicated phone line that can be connected to the modem for external access While it is possible to use the modem feature through some PBX systems this increases the complexity and reduces the performance of the connection For clarity the instructions presented here assume that the modem is connected to a typical POTS plain old telephone system line that is not routed through a phone management system or shared with other devices If you wish to use this feature through a PBX system it may require some experimentation and additional support from your telecom services provider and is not supported by StarTech com StarTech 36 Hard to find made easy Instruction Manual Connecting a Modem The IP KVM switch will work with virtually any Hayes compatible modem that recognizes the standard AT command set Some modem manufacturers offer enterprise grade modem products at a premium price that include technology to improve the stability of connections whether this type of product would be beneficial to your application depends on whether you consider the modem connection to be mission critical the quality of your telecom infrastructure and your budget for implementing this solution The model of modem attached is essent
67. w key to select the next computer Press any other key to abort the Manual Scan mode Scan Type Ready PC Eye In Scan mode scans through only powered computers that are eyemarked selected Ready PC In Scan mode scans through all powered computers The non volatile memory stores the Scan Type setting Scan Rate Sets the duration of a computer displayed in Auto Scan mode The options are 3 seconds 8 seconds 15 seconds and 30 seconds The Scan Rate setting is stored in non volatile memory Keyboard Speed The KVM offers a keyboard typematic setting that overrides the typematic settings in the BIOS and Windows operating system Available speed options are Low Middle Fast and Faster as 10 15 20 and 30 characters sec respectively The Keyboard Speed setting is retained in non volatile memory Hotkey Menu When you hit the left lt CTRL gt key twice within two seconds the Hotkey Menu appears displaying a list of hot key commands if the option is On The Hotkey Menu can be turned Off if you prefer not to see it when the left lt CTRL gt key is hit twice The nonvolatile memory stores the Hotkey Menu setting Starlech om 33 Hard to find made easy Instruction Manual CH Display Auto Off After you select a computer the channel address and name of the computer will appear on the screen for 3 seconds then disappear automatically Always On The channel address and name of a selected computer and or OSD status displayed o
68. wing headings You can assign a value 1 99 to each attached serial remote control module This does not affect the configuration or operation of the device in any way but is simply a means to sort this list for ease of management Starlechcom 42 Hard to find made easy Instruction Manual Name Description An identifier for the R Port module Like the number assignment it is for ease of administration only Baud bps This is the communication speed for the device and the setting here must match the setting on the module itself All common baud rates between 300 and 115 200 bps are supported Mode Sets the character framing scheme that the IP KVM switch will use with the R Port module You can choose from the following selections 8N1 Eight bits no parity one stop bit default and most common 7N1 701 7E1 7M1 7S1 Seven bits none odd even mark space parity one stop bit 8N1 801 8E1 8M1 8S1 Eight bits none odd even mark space parity one stop bit 8N2 Eight bits no parity two stop bits Force DCD Forces the Carrier Detect signal to be active at all times Normally DCD becomes active when a new user connects and is dropped when the last user disconnects a response that is similar to many modems When active the device will logout and reset itself if the carrier signal is lost increasing security Note that this may not work with all devices and could impair proper operation in some circumstances The defaul
69. y Instruction Manual Performance Notes All images over the PPP connection will be gray scale to conserve bandwidth If other users are connected while a PPP session is active their screens will be in gray scale as well When PPP in inactive color is automatically re enabled Some areas of the screen may not be updated as frequently as others and animations or other auto updating areas of the screen may appear out of focus or blocky as a result Since the area around the mouse pointer is refreshed most frequently hold the pointer over an area to improve its clarity It may be beneficial to minimize any unnecessary icons backgrounds or other clutter on the host computer s desktop to make the dial up connection as efficient as possible When the modem feature is enabled you can use a line modem connection on the serial port using a serial cable to begin a PPP session If you are using the DTE Serial port on the front panel use a null modem serial cable If you have disconnected the modem and are using the DCE Serial port on the rear panel for the PPP connection use a straight through serial cable When the modem is not actively connected you can begin a PPP session at up to 460 kbps To hang up and re connect the modem end the PPP session Ifyou need to configure the device over a serial connection while the modem option is enabled connect a serial cable see immediately above for instructions on wh

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