APC Smart-UPS RT 10,000VA 208V w/ (2) 208V to 120V Step-Down Transformer
Contents
1. www apc com User Manual English APC Smart UPS RT 7500 10000 VA 200 240 VAC 6U Tower Rack Mount Uninterruptible Power Supply 990 1216B 02 2004 Introduction The APC Smart UPS RT is a high performance uninterruptible power system UPS designed to prevent blackouts brownouts sags and surges from reaching your computers servers and other sensitive electronic equipment 1 INSTALLATION Attention Read the safety information sheet before installation Unpacking Inspect the UPS upon receipt Notify the carrier and dealer if there is damage The packaging is recyclable save it for reuse or dispose of it properly Check the package contents Q UPS with batteries disconnected Q Two front bezels Q Literature kit containing Q Software Smart UPS User Manuals CD XLI model only Six output power cords Serial cable Ooo oOo Product documentation safety and warranty information SNMP Web Card User Manual Removing the Batteries The unit is heavy To lighten the unit remove the batteries Refer to the unpacking instructions on the carton in which the unit is shipped Placement Attention The UPS is heavy Select a location sturdy enough to handle the weight Do not operate the UPS in excessive dust or in temperature and humidity outside the specified limits Ensure the air vents on the front and rear of the UPS are not blocked Refer to the APC web site www apc com for details 40 C r me WE2. 1 95 w Hardwiring Attention Wiring must be performed by a qualified electrician 1 Install a utility circuit breaker in accordance with local electrical codes see tables below for input wiring only Di Aah Remove circular knockouts Switch the UPS input circuit breaker see A and utility circuit breakers OFF Remove the access panel see B Run wires through access panel to terminal blocks Wire to ground block first Adhere to all national and local electrical codes See tables and graphics 6 Use appropriate glands to achieve strain relief on the hardwired input and output power cables XLT XLJ AND XLTW MODELS Input Connection Output Connection optional Wire to L1 L2 and Wire to LIA L2A and ED System Wiring Voltage Current External Input Wire Size Full Load Circuit Breaker typical Nominal typical SURT7500XLJ Input amp Output 200 208 220V 40 amps 50 amps 2 pole for 8AWG SURT7S500XLT XLTW 38 amps Input Wiring Only 10mm SURT7500XLTW SURT10000XLJ Input amp Output 200 208 220V 54 amps 70 amps 2 pole for 6AWG SURT10000XLT XLTW 50 amps Input Wiring only 16mm SURT10000XLTW XLI MODELS Input Connections Output Connection optional Single Phase Wire to L1 N and Wire to LIA N1 and ED Three Phase Wire to L1 L2 L3 N and System Wiring Number Voltage Current External Input Wire Siz
3. interface kits supplied or approved by APC L_I Connect the UPS to the network Located on Web SNMP card Ethernet Port The optional Emergency Power Off EPO feature allows connected loads to be immediately de energized from a remote location without switching to battery operation see EPO Option EPO Terminal The UPS features a transient voltage surge suppression TVSS screw for connecting the ground lead on surge suppression devices such as TVSS Screw telephone and network line protectors When connecting grounding cable disconnect the unit from the utility power outlet CE E Optional external battery packs provide extended runtime during TS Fars power outages These units support up to 10 external battery packs External Battery Pack See the APC website www apc com products for the information on Connectors the external battery pack SURT192XLBP 2 OPERATION FRONT DISPLAY PANEL 085 096 068 072 051 Q Q 048 034 8 024 017 00 LO fal Dn Battery Load Cl cha LJ Indicator Description Online The UPS is drawing utility power and performing double conversion to supply Az power to connected equipment see Troubleshooting On Battery The UPS is supplying battery power to the connected equipment Bypass The UPS is in bypass mode sending utility power directly to connected equipmen
4. the battery The UPS battery life differs based on usage and environment Refer to www apc com products for on battery runtimes 3 USER CONFIGURABLE ITEMS NOTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE WEB SNMP CARD OPTIONAL SMART SLOT ACCESSORY CARDS OR TERMINAL MODE FACTORY SER SELECTABLE FUNCTION U DESCRIPTION DEFAULT CHOICES Automatic Self Test Every 14 days Every 7 days Set the interval at which the 336 hours 168 hours UPS will execute a self test Every 14 days 336 hours On Startup Only No Self Test UPS ID UPS_IDEN Up to eight characters to Uniquely identify the UPS i e define the UPS server name or location for network management purposes Date of Last Battery Manufacture Date mm dd yy Reset this date when you replace Replacement the battery modules Minimum Capacity 0 percent 0 15 25 35 50 60 75 Specify the percentage to which Before Return from 90 percent batteries will be charged Shutdown following a low battery shutdown before powering connected equipment Alarm Delay After 5 second delay 5 second delay Mute ongoing alarms or disable Line Failure 30 second delay all alarms permanently At Low Battery Never Shutdown Delay 20 seconds 0 20 60 120 240 480 Set the interval between the time 720 960 seconds when the UPS receives a shutdown command and the actual shutdown Duration of 2 minutes 2 5 7 10 12 15 18 The low battery warning beeps Low B
5. BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically APC is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise Entire contents copyright 2004 by American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC Smart UPS and PowerChute are registered trademarks of American Power Conversion Corporation All other trademarks are the property of their respective owners 19
6. RB gt RASH BARRE BBR 17 Declaration of Conformity 2004 EC Declaration of Conformity Date of product declaration We the undersigned declare under our sole responsibility that the equipment specified below conforms to the following standards and directives Standards to Which Conformity Declared Application of Council Directives Type of Equipment Model Numbers Manufacturer s Name and Address American Power Conversion A P C b v Ballybritt Business Park Galway Ireland APC Suzhou UPS Co Ltd 339 Suhong Zhong Lu Suzhou Industrial Park Suzhou Jiangsu 215021 P R China APC India Pyt Ltd 187 3 188 3 Jigani Industrial Area Jigani Bangalore 562106 Karnataka India APC Brasil LTDA AI Xingu 850 Barueri Alphaville Sao Paulo 06455 030 Brazil Importer s Name and Address N Billerica MA U S A Galway Ireland EN62040 1 1 EN55022 EN55024 EN61000 3 2 3 3 4 2 4 3 4 4 4 5 4 6 4 8 4 11 EN60950 1 IEC60950 1 73 23 EEC 93 68 EEC Power Supply SURT7500XLI SURT10000XLI American Power Conversion 132 Fairgrounds Rd West kingston Rhode Island 02892 USA American Power Conversion 2nd Street PEZA Cavite Economic Zone Rosario Cavite Philippines American Power Conversion Lot 10 Block 16 Phase 4 PEZA Rosario Cavite Philippines American Power Conversion Lot 3 Block 14 Phase 3 PEZA Rosario Cavite Philippines American Power Conve
7. attery Warning PowerChute 20 minutes become continuous when two software provides minutes of runtime remains automatic Change the warning interval to a unattended higher setting if the operating shutdown when system requires a longer interval approximately two for shutdown minutes of battery runtime remains Synchronized Turn on 0 seconds 0 20 60 120 240 480 Specify the time the UPS will Delay 720 960 seconds wait after the return of utility power before turn on to avoid branch circuit overloads NOTE SETTINGS ARE MADE THROUGH SUPPLIED POWERCHUTE SOFTWARE WEB SNMP CARD OPTIONAL SMART SLOT ACCESSORY CARDS OR TERMINAL MODE FACTORY USER SELECTABLE FUNCTION DESCRIPTION DEFAULT CHOICES High Bypass Point 10 of 5 10 15 Maximum voltage that the UPS output voltage 20 will pass to connected setting equipment during internal bypass operation Low Bypass Point 30 of output 15 20 25 30 Minimum voltage that the UPS voltage setting will pass to connected equipment during internal bypass operation Output Voltage 200 V models 200 V models Allows the user to select the 200 VAC 200VAC UPS output voltage while 208 V models 208 V models online 208 VAC 200 208 220 230 240 220V models VAC 220 VAC 220V models 230 V models 200 208 230 240 VAC 230 VAC 230 V models 200 208 220 230 240 VAC Use the voltage setting applicable to your region Output Frequency Automat
8. cks e Press ENTER to initiate terminal mode Press ENTER multiple times until the prompt User Name is displayed Follow the prompts Type slowly waiting until each character appears on the screen prior to typing the next character Web SNMP Card defaults e User Name apc S8 SS lt e Password apc e Press 1 and ENTER to select Device Manager e Select the model by entering the corresponding number then press ENTER e Press 3 and ENTER to select Configuration e Press 1 and ENTER to select Battery e Press 2 and ENTER to change the Battery Settings e Type in the number of external battery packs four battery modules per pack then press ENTER Number of packs 1 internal battery module 2 1 SURT192XLBP 3 2 SURT192XLBP etc e Press 3 and ENTER to accept the changes e Press ESC multiple times 5 to return to the main menu e Press 4 and ENTER to log out 4 STORAGE MAINTENANCE AND TRANSPORTING Storage Store the UPS covered and positioned as for proper functioning in a cool dry location with the batteries fully charged Batteries must be charged every six months Store at 0 50 000 ft 0 15 000 m 5 113 F 15 45 C Replacing the Battery Module s This UPS has easy to replace hot swappable battery modules Replacement is a safe procedure isolated from electrical hazards You may leave the UPS and connected equipment on during the procedure See your dealer or contact APC at the web site www apc c
9. e Check that the battery connectors are fully engaged Press the button once to power the UPS and the connected equipment Check that the power cable from the UPS to the utility power supply is securely connected at both ends Check the utility power supply to ensure proper voltage at the receptacle UPS WILL NOT TURN OFF button not pushed Internal UPS fault Press the button once to turn the UPS off Do not attempt to use the UPS Unplug the UPS and have it serviced immediately UPS BEEPS OCCASIONALLY Normal UPS operation when running on battery None The UPS is protecting the connected equipment UPS DOES NOT PROVIDE EXPEC TED BACKUP TIME The UPS battery module s are weak due to a recent outage or are near the end of service life Charge the battery module s Modules require recharging after extended outages and wear faster when put into service often or when operated at elevated temperatures If the battery module s are near the end of service life consider replacing even if the Replace Battery LED is not illuminated FRONT PANEL LEDS FLASH SEQ The UPS has been shut down remotely through software or an optional accessory card UENTIALLY None The UPS will restart automatically when utility power returns ALL LEDS ARE OFF AND THE UPS IS CONNECTED TO UTILITY POWER The UPS is shut down and the battery is discharged from an extended outage None The UPS will ret
10. e of Full Load Circuit Breaker typical Phases Nominal typical SURT7500XLI Input 1 220 230 240V 38 amps 50 amps 2 pole 10mm Input 3 380 400 415V 14 amps phase when 50 amps 4 pole 10mm Neutral online 38 amps on L1 in bypass Output 1 220 230 240V 38 amps not required 10mm SURT10000XLI Input 1 220 230 240V 50 amps 63 amps 2 pole 16mm Input 3 380 400 415V 18 amps phase when 63 amps 4 pole 16mm Neutral online 50 amps on L1 in bypass Output 1 220 230 240V 50 amps not required 16mm 7 XLI model only For three phase input set the Input Phase Selector switch see C to 3 For single phase input leave switch in default position of 1 XLT XLJ XLTW MODELS OUTPUT XLI MODEL Kayan OUTPUT IK L1A N1 FWN L1 8 Switch the circuit breakers ON 9 Check line voltages 10 Replace the access panel Installing and Connecting the Batteries and Attaching the Front Bezel CONNECTING POWER AND EQUIPMENT TO THE UPS 1 Hardwire the UPS see Hardwiring 2 Connect equipment to the UPS cables not included for XLT XLJ XLTW models 3 Turn on all connected equipment To use the UPS as a master on off switch be sure that all connected equipment is switched ON 4 Press the button on the front panel to power up the UPS e The battery charges to 90 capacity during the first three hour
11. e UPS to the EPO switch e CL2 Class 2 cable for general use e CL2P Plenum cable for use in ducts plenums and other spaces used for environmental air e CL2R Riser cable for use in a vertical run in a floor to floor shaft e CLEX Limited use cable for use in dwellings and for use in raceways e For installation in Canada Use only CSA certified type ELC extra low voltage control cable e For installation in other countries Use standard low voltage cable in accordance with local regulations 11 Terminal Mode to Configure UPS Parameters Terminal Mode is a menu driven interface that enables enhanced configuration of the UPS Connect the serial cable to the serial port on the back of the UPS When using PowerChute Network Shutdown software 1 Open a terminal program Example HyperTerminal e From the Desktop go to Start gt Programs gt Accessories gt Communication gt HyperTerminal Double click on the HyperTerminal icon e Follow the prompts to choose a name and select an icon Disregard the message must install a modem if it is displayed Click OK e Select the COM port that is connected to your UPS The port settings are v bits per second 2400 data bits 8 parity none stop bit 1 flow control none e Click Enter Example for setting the number of external battery packs SURT192XLBP Once the blank terminal window is open follow these steps to enter the number of battery pa
12. e country selection field Select the Support tab at the top of the web page 6 REGULATORY AND WARRANTY INFORMATION Regulatory Agency Approvals and Radio Frequency Warnings 200 208 220 230 240 V MODELS This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take corrective actions Ce oog LISTED 42C2 LR 63938 E95463 Roe This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference The user is responsible for correcting the interference Shielded signal cables must be used with this product to ensure compliance with the Class A FCC limits lt to c gt cot co S wno CORBIS AHL HE Eray TEVA MI A ER W RA VCCI OBZf IOS TIA A HERINA IN CT CORB 2K REJIM CHEAT S Bik HEENSROTCEMHVES COWMRINEARM EOE RERT SLIBKENSETEMHIVET BSMI S T3A031 Baas JEL HI N BI RU gt ERER XE dl HIR gt TIT B D IR BBE TE E
13. eep is emitted every two seconds to indicate the battery is disconnected Check that the battery connectors are fully engaged Weak battery Allow the battery to recharge for 24 hours Then perform a self test If the problem persists after recharging replace the battery Failure of a battery self test The UPS emits short beeps for one minute and the Replace Battery LED illuminates The UPS repeats the alarm every five hours Perform the self test procedure after the battery has charged for 24 hours to confirm the Replace Battery condition The alarm stops and the LED clears if the battery passes the self test UPS OPERATES ON BATTERY ALTHOUGH LINE VOLTAGE EXISTS Very high low or distorted line voltage Inexpensive fuel powered generators can distort the voltage Move the UPS to a different line circuit Test the input voltage with the utility voltage display DIAGNOSTIC UTILITY VOLTAGE All five LEDs are illuminated The line voltage is extremely high and should be checked by an electrician There is no LED illumination If the UPS is plugged into a properly functioning utility power outlet the line voltage is extremely low ONLINE LED There is no LED illumination The UPS is running on battery or it is not turned on The LED is blinking The UPS is running an internal self test 15 Service If the UPS requires service do not return it to the dealer Instead fol
14. ic j Sets the allowable UPS output 50 3 Hz or 0 frequency Whenever possible 60 3 Hz d the output frequency tracks the input frequency Number of Battery Number of Connected Defines the number of Packs Batteries four battery connected battery packs for modules per pack proper runtime prediction 10 EPO Emergency Power Off Option The output power can be disabled in an emergency by closing a switch connected to the EPO Adhere to national and local electrical codes when wiring The switch should be connected in a normally open switch contact External voltage is not required the switch is driven by 12V internal supply In closed condition 2mA of current are drawn The EPO switch is internally powered by the UPS for use with non powered switch circuit breakers The EPO circuit is considered a Class 2 circuit UL CSA standards and an SELV circuit IEC standard EPO switch Both Class 2 and SELV circuits must be isolated from all primary circuitry Do not connect any circuit to the EPO terminal block unless it can be confirmed that the circuit is Class 2 or SELV If circuit standard cannot be confirmed use a contact closure switch Use one of the following cable types to connect th
15. low these steps 1 Review the problems discussed in the Troubleshooting section of this manual to eliminate common problems 2 Ifthe problem persists contact APC Customer Service through the APC web site Www apc com support Note the model number of the UPS the serial number and the date purchased If you call APC Customer Service a technician will ask you to describe the problem and try to solve it over the phone if possible If this is not possible the technician will issue a Returned Material Authorization Number RMA m If the UPS is under warranty repairs are free If not there is a repair charge 3 Pack the UPS in its original packaging If the original packing is not available refer to the APC web site www apc com support for information about obtaining a new set m Pack the UPS properly to avoid damage in transit Never use Styrofoam beads for packaging Damage sustained in transit is not covered under warranty Always disconnect the battery module s before shipping in compliance with U S Department of Transportation DOT and IATA regulations The battery module s may remain in the UPS 4 Mark the RMA on the outside of the package 5 Return the UPS by insured prepaid carrier to the address given to you by Customer Service Contacting APC In the USA Refer to the APC web site www apc com support Outside the USA Refer to the APC web site www apc com Select the appropriate country from th
16. om for information on replacement battery modules The battery replacement procedure must include replacing all battery modules in the UPS and connected external battery pack s Upon battery disconnection equipment is not protected from power outages Use caution when handling heavy battery modules Refer to Installing and Connecting the Batteries and Attaching the Front Bezel for battery replacement procedure reverse instructions for battery removal VAS N Be sure to deliver the spent battery to a recycling facility or ship it to APC in the yO replacement battery packing material Transporting the UPS Always disconnect the battery module s before shipping the UPS in compliance with U S Department of Transportation DOT regulations The battery module s may remain in the UPS 1 Shut down and disconnect any equipment attached to the UPS 2 Shut down and disconnect the UPS from the power supply 3 Unplug the battery connectors For shipping instructions contact APC at the web site www apc com support contact 13 5 TROUBLESHOOTING Use the table below to solve minor installation and operation problems Refer to the APC web site www apc com for assistance with complex UPS problems PROBLEM AND POSSIBLE CAUSE SOLUTION UPS WILL NOT TURN ON Batteries are not connected properly button not pushed UPS not connected to utility power supply Very low or no utility voltag
17. rsion A P C b v Ballybritt Business Park Galway Ireland Richard J Everett Sr Regulatory Compliance Engineer Geda AT A Sine 5 Jan 04 Ray S Ballard Managing Director Europe as fate 5 Jan 04 18 Limited Warranty American Power Conversion APC warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase Its obligation under this warranty is limited to repairing or replacing at its own sole option any such defective products To obtain service under warranty you must obtain a Returned Material Authorization RMA number from customer support Products must be returned with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment that has been damaged by accident negligence or misapplication or has been altered or modified in any way This warranty applies only to the original purchaser who must have properly registered the product within 10 days of purchase EXCEPT AS PROVIDED HEREIN AMERICAN POWER CONVERSION MAKES NO WARRANTIES EXPRESSED OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL APC
18. s of normal operation Do not expect full battery run capability during this initial charge period 5 Configure the Web SNMP management card optional OPTIONS Refer to the APC web site www apc com for available accessories Q External Battery Pack SURT192XLBP Rail Kit SURTRK2 Q Isolation Transformer m Service Bypass Panel CIRCUIT BREAKERS Input Circuit Breaker The UPS is protected from extreme overloads when in ON position 7500 10000 VA The breaker must be on for the UPS to operate XLI XLJ XLT XLTW Output Circuit Breaker 7500 10000 VA XLJ XLT XLTW By Zo 9 2 SOV 20k kO GE 2 JK ae y 2z By KEA Output Circuit Breaker a 7500 10000 VA XLI AN yila j j RAHAT XR IEC 320 c13 He e le e IEC 320 C19 gl e Jl e 40A for each saene en 16A for each receptacle i j i receptacle o ORD GORD lg Nn BASIC CONNECTORS Power management software and interface kits can be used with the UPS Serial Port Use only
19. t cr Bypass mode operation is the result of an internal UPS fault an overload condition or a user initiated command either through an accessory or the manual bypass switch Battery operation is not available while the UPS is in bypass mode see Troubleshooting Fault The UPS detects an internal fault see Troubleshooting Overload The connected loads are drawing more power than the UPS power rating see So Troubleshooting Replace The battery is disconnected or must be replaced see Troubleshooting Battery Feature Function Power On Press this button to turn on the UPS Read on for additional capabilities Power Off Press this button to turn off the UPS Feature Function Normal Bypass Manually switch connected equipment to bypass mode so that utility power is S sent directly to connected equipment Battery operation is not available while the UPS is in bypass mode See Troubleshooting Cold Start This is not a normal condition Supply immediate battery power to the UPS and connected equipment see Troubleshooting Press and hold the button to power up the UPS and connected equipment The UPS will emit two beeps During the second beep release the button Self Test Automatic The UPS performs a self test automatically when turned on and every two weeks thereafter by default During the self test the UPS briefly operates the connected equipmen
20. t on battery Manual Press and hold the button for a few seconds to initiate the self test Diagnostic Utility The UPS has a diagnostic feature that displays the utility voltage Plug the UPS Voltage into the normal utility power 200V 208V 220V The UPS starts a self test as part of this procedure The self test does not 0236 0245 0256 i 0217 0226 0238 affect the voltage display 207 cere i Press and hold the button to view the utility voltage bar graph display 0161 0170 0181 After a few seconds the five LED Battery Charge display on the right of O LI LC the front panel shows the utility input voltage 230V 240V Refer to the figure at left for the voltage reading values are not listed on the 0266 0276 UPS 0248 0258 0229 0239 The display indicates the voltage is between the displayed value on the list and coe the next higher value O LI On Battery Operation The UPS switches to battery operation automatically if the utility power fails While running on battery an alarm beeps four times every 30 seconds Press the button to silence this alarm If the utility power does not return the UPS continues to supply power to the connected equipment until the battery is fully discharged When two minutes of runtime remain the UPS emits a continuous beep If PowerChute or the Web SNMP card is not being used files must be manually saved and the computer must be properly shut down before the UPS fully discharges
21. urn to normal operation when the power is restored and the battery has a sufficient charge BYPASS AND OVERLOAD LEDs ILLUMINATE UPS EMITS A SUSTAINED ALARM TONE The UPS is overloaded The connected equipment exceeds the specified maximum load as defined in Specifications on the APC web site www apc com The alarm remains on until the overload is removed Disconnect nonessential equipment from the UPS to eliminate the overload condition 14 PROBLEM AND POSSIBLE CAUSE SOLUTION BYPASS LED ILLUMINATES The bypass switch has been turned on manually or through an accessory If bypass is the chosen mode of operation ignore the illuminated LED If bypass is not the chosen mode of operation move the bypass switch on the back of the UPS to the normal position FAULT AND OVERLOAD LEDs ILLUMINATE UPS EMITS A SUSTAINED ALARM TONE The UPS has ceased sending power to connected equipment The connected equipment exceeds the specified maximum load as defined in Specifications on the APC web site www apc com Disconnect nonessential equipment from the UPS to eliminate the overload condition Press the OFF button then the ON button to restore power to connected equipment FAULT LED ILLUMINATES Internal UPS fault Do not attempt to use the UPS Turn the UPS off and have it serviced immediately REPLACE BATTERY LED ILLUMINATES Replace Battery LED flashes and a short b
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