APC Back-UPS 400, UK
Contents
1. Back UPS ES 400 550 700 User s Guide 1 Connect Battery For safety the Back UPS ES is shipped with one battery wire disconnected The Back UPS ES will not operate until the wire is connected to the touch safe battery terminal NOTE Small sparks may occur during battery connection This is normal TURN the Back UPS ES over and slide the battery compartment cover off of the battery housing 1 2 3 LIFT the battery out of the compartment and connect the black wire to the negative battery terminal Ensure the batteries are installed as shown below Slide the battery compartment cover back onto the battery housing Place the Back UPS ES to avoid Direct sunlight Excessive heat Excessive humidity or contact with fluids Plug the Back UPS ES power cord directly into a wall outlet not a surge protector or power strip The wall outlet should be located near the equipment and be easily accessible Connect Modem Phone DSL Fax 10 100 Base T HPNA to Surge Protection The Back UPS protects a single line 2 wire phone including Digital Subscriber line DSL Home Phoneline Networking Association HPNA type equipment modem 10 100 Base T Ethernet or fax machines from surges when connected through the UPS as shown in the drawing below Note Telephone Cable OR Network Cable should be connected to Surge Protection ports Do not connect the UPS surge protection ports to both Telephone and Network System c2. ables at the same time Connect Computer Cable This is applicable for 550 700 only The supplied cable and software provide automatic file saving and shutdown of the operating system in the case of a sustained power outage Connect the cable to the Data Port of the Back UPS ES Connect the other end of the cable to the USB port on your computer The software will automatically find the USB Port of your computer 2 Connect Equipment Surge Protection Only These outlets provide full time protection from surges even if the Back UPS ES is switched OFF Plug your printer fax machine scanner or other peripherals that do not need battery power into these outlets Battery Backup Surge Protection These outlets are powered whenever the Back UPS ES is switched ON During a power outage or other AC problems brownouts over voltages these outlets will be powered for a limited time by the Back UPS ES Plug your computer monitor and two other data sensitive devices external disk or tape drive into these outlets 3 Power On and Install Software EN 990 2375A Press the ON OFF switch to power the unit ON A single short beep and the green Power On indicator confirms that Back UPS ES is on and ready to provide protection The Back UPS ES should charge for at least 16 hours to ensure sufficient runtime The unit is being charged whenever it is connected to AC power whether the unit is turned ON or OFF Install the Powe
3. f with the power switch Overload Shutdown During On Battery operation a battery power supplied outlet overload was detected None Constant tone UPS turned off with the power switch Sleep Mode During On Battery operation the battery power has been completely exhausted and the UPS is waiting for AC power to return to normal None Beeping once every 4 seconds AC power is restored or if AC power is not restored within 32 seconds or the UPS is turned off See the Troubleshooting section for additional assistance 2013 APC by Schneider Electric APC the APC logo Back UPS and PowerChute are owned by Schneider Electric Industries S A S 07 2013 or their affiliated companies All other trademarks are property of their respective owners DATALINE OUTPUT TO COMPUTER USB FROM WALL JACK PORT BACK UPS ES 550 AND ES 700 ONLY TO DSL MODEM PHONE NETWORK 10 100 Base T bu366a CIRCUIT BREAKER PUSH TO RESET bu365d POWER ON REPLACE BATTERY INDICATOR AC LINE CORD Troubleshooting Use the table below to solve minor Back UPS ES installation or operation problems Consult Schneider Electric IT SEIT Online Technical Support or call SEIT Technical Support for assistance with problems that cannot be resolved using the table below Problem Specifications Warranty Service Input Voltage 230 Vrms Nominal Frequency 50 60 Hz auto sensing Brownout Transfer 180 Vrms typical Over v
4. n normal power returns the unit will recharge the battery Allow the unit to charge by leaving it plugged into the wall for at least 16 hours As a battery ages the amount of runtime available will decrease You can replace the battery by ordering one at www apc com Batteries also age prematurely if the Back UPS ES is placed near excessive heat The UPS can be mounted vertically or horizontally to a wall surface Use the template below to position the mounting fasteners not supplied Wall mount the UPS as follows 1 Hold this page against the wall in the desired mounting location 2 Use thumbtacks or tape to hold this page in place against the wall Use a sharp nail or pin to puncture the center of each template circle to mark the wall 3 Install the mounting fasteners at the marked locations Leave the head of both fasteners 8 mm 5 16 out from the face of the wall The fasteners must be able to support 6 8 Kg 4 Mount the UPS by positioning the key hole slots over the mounting fasteners heads For ver tical mounting slide the UPS down into place For horizontal mounting turn it slightly counter clockwise until it is securly in place Battery is disconnected or AC power is not available at the wall outlet Surge Protection Only outlets have been overloaded AC power not available at the wall outlet Equipment is connected to the Surge Protection Only outlets The Back UPS ES is overloaded PowerChute Personal Editi
5. national Air Transport Association IATA regulations require that UPS batteries be disconnected before shipping The internal batteries may remain in the UPS 5 Write the RMA provided by Customer Support on the outside of the package 6 Return the unit by insured pre paid carrier to the address provided by Customer Support Order Replacement Battery Replace with an APC by Schneider Electric qualified battery Replacement batteries can be ordered from www apc com valid credit card required For Back UPS ES 400 order APCRBC106 as directed by SEIT Technical Support For Back UPS ES 550 order RBC2 For Back UPS ES 700 order RBC17 Item Specification BE400 BE550 BE700 165 mm 6 50 in Wall Mounting Template Wall Mount of UPS APC by Schneider Electric IT Customer Support Worldwide For country specific customer support go to the APC by Schneider Electric Web site www apc com Solution Back UPS ES will not turn on No power available at the Surge Protection Only outlets Connected equipment loses power The Power On indicator is lit and the Back UPS ES is beeping four times every 30 seconds The Power On indicator flashes once per second and the Back UPS ES beeps once per second at the same time Inadequate runtime Connect the battery see Connect Battery and ensure power is available at the wall outlet Reduce the amount of equipment plugged into Surge Protection Only outlets Ensure the fu
6. oltage Transfer 266 Vrms typical Output Voltage On Battery 230 Vac rms 8 Total Amperage 8 outlets 10 Amps including UPS output UPS Capacity 4 outlets 400VA 240W 550VA 330W 700VA 405W Frequency On Battery 50 60 Hz 1 Hz Transfer Time 6 ms typical 10 ms maximum Protection and Filter AC Surge Protection Full time 310 joules Phone fax DSL Surge Protection Single line 2 wire Network Surge Protection 10 100Base T Ethernet EMI RFI Filter Full time AC Input Resettable circuit breaker Battery Type Sealed maintenance free lead acid Average Life 3 5 years depending on the number of discharge cycles and environmental temperature Physical Net Weight 5 4kg 6 4kg 6 8kg Dimensions H x W x D 285 x 230 x 86 mm 11 18 x 9 05 x 3 3 in Operating Temperature 0oC to 40 oC 32 oF to 104 oF Storage Temperature 15 oC to 45 oC 5 oF to 113 oF Operating Relative Humidity 0 to 95 non condensing Operating Elevation 0 to 3000 m 0 to 10 000 ft The standard warranty is three 3 years from the date of purchase Schneider Electric IT SEIT standard procedure is to replace the original unit with a factory reconditioned unit Customers who must have the original unit back due to the assignment of asset tags and set depreciation schedules must declare such a need at first contact with an SEIT Technical Support representative SEIT will ship the replacement unit once the defective unit ha
7. on software has performed a shutdown due to a power failure The Back UPS ES has exhausted its available battery power Connected equipment does not accept the step approximated sine waveform of the Back UPS ES The Back UPS ES may require service The Back UPS ES is using battery Battery capacity is low about 2 minutes of use remaining The battery is not fully charged Battery is near the end of useful life
8. rChute Personal Edition software This is applicable for 550 700 only Place the PowerChute Personal Edition CD ROM into your computer and follow the installation instructions on the screen Status Indicators The Back UPS ES indicates operating status using a combination of visual and audible indicators Use the following table to identify the status of the Back UPS ES Status Visual Indications Power On Green Replace Battery Red Audible Indication Alarm Terminates When Power On UPS is supplying conditioned AC power to the load Power On LED ON None Not applicable On Battery UPS is supplying battery power to the load connected to the Battery outlets Power On LED ON off during beep Beeping 4 times every 30 seconds UPS transfers back to Power On operation or when UPS is turned off Low Battery Warning UPS is supplying battery power to the load connected to the Battery outlets and the battery is near exhaustion Power On LED flashing Rapid beeping every 1 2 second UPS transfers back to normal operation or when UPS is turned off Replace Battery Battery is in need of charging or is at the end of its usual life and must be replaced Power On and Replace Battery LEDs Flashing alternating Constant tone UPS turned off with the power switch Battery Disconnected The battery is disconnected or bad battery Replace Battery LED flashing Constant tone UPS turned of
9. s been received by the repair department or cross ship upon the receipt of a valid credit card number The customer pays for shipping the unit to SEIT SEIT pays ground freight transportation costs to ship the replacement unit to the customer If the unit requires service do not return it to the dealer Follow these steps 1 Review the Troubleshooting section of the manual to eliminate common problems 2 If the problem persists contact Schneider Electric IT SEIT Customer Support through the APC by Schneider Electric Web site www apc com a Note the model number and serial number and the date of purchase The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models b Call SEIT Customer Support and a technician will attempt to solve the problem over the phone If this is not possible the technician will issue a Returned Material Authorization Number RMA c If the unit is under warranty the repairs are free d Service procedures and returns may vary internationally Refer to the APC by Schneider Electric Web site for country specific instructions 3 Pack the unit in the original packaging whenever possible to avoid damage in transit Never use foam beads for packaging Damage sustained in transit is not covered under warranty 4 Always DISCONNECT THE UPS BATTERIES before shipping The United States Department of Transportation DOT and the Inter
10. se or circuit breaker for the outlet is not tripped and that the wall switch controlling the outlet if any is in the ON position Ensure the equipment you want to stay powered during a power failure is plugged into the Battery Backup Surge Protection outlets and NOT the Surge Protection Only outlets Make sure the equipment plugged into the Battery Backup Surge Protection outlets of the unit are not overloading the capacity of the unit Try removing some of the equipment and see if the problem continues The Back UPS ES is operating normally The Back UPS ES can only operate on battery power for a limited amount of time The unit will eventually turn off when the available battery power has been used Allow the unit to recharge for 16 hours before continuing use of the unit The output waveform is designed for computers and computer related equipment It is not designed for use with motor type equipment Contact SEIT Technical Support for further troubleshooting The Back UPS ES is operating normally and using battery power Once On Battery you should save your current work power down your equipment and turn the unit OFF Once normal power is restored you may turn the unit back ON and power your equipment The Back UPS ES is about to shut off due to a low battery charge condition When the unit beeps once every second the battery has about 2 minutes of power remaining Immediately power down your computer and turn the unit OFF Whe
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