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1. Device Setup 46 1 In the Display screen click Setup 2 Click IP Cameras 3 Click the Camera Status and Information tab DVR Registration and Upgrade Have the following information available before registering the DVR upgrade Product Serial Number This may be the Product Serial Number displayed on the product sticker on the left side of the recorder or the unique Product Serial Number provided with the purchase of additional channel licenses System ID The System ID is a number that is generated by the recorder This is a unique code generated using the MAC address of the recorder Locating the System ID 1 Onthe Display screen click Setup 2 Click IP Cameras 3 Click the License tab License Information System ID 72759F91 3BE 34D Copy License Key Register Channel Connection License License Key Total Used Free Obtaining the License Key Open an Internet browser and go to http register surveillixdvrsupport com Enter the Product Serial Number and System ID Click Submit Verify the information and click Next a Pon gt The Unlock Code provided will need to be entered into the License Key field on the recorder Note Both the System ID and the Unlock Code are case sensitive Note We recommend printing the registration page with the Unlock Code for later reference 32861AA 47 Unlocking the Upgrade E oe Return to Setup gt Network Cameras gt Li
2. 12 13 14 15 32861AA Read Owner s Manual After unpacking this product read the owner s manual carefully and follow all the operating and other instruction Power Sources This product should be operated only from the type of power source indicated on the label If you are not sure of the type of power supply to your home or business consult your product dealer or local power company Ventilation Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instructions have been adhered to Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products that produce heat Water and Moisture Do not use this product near water Cleaning Unplug this product from the wall outlet before cleaning Power Cord Protection Power supply cords should not be routed so that they are not likely to be walked on or pinched by items placed against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product Overloading Do not overload wall outlets extension cords or integral convenience receptacles as this can
3. The recorder can be easily connected to a Local Area Network LAN and uses Microsoft s powerful and secure Windows 7 Embedded operating system This allows for easy and well documented instructions on setting up LAN connections no matter what type of LAN you want to use ALAN is a group of computers and other devices dispersed over a relatively limited area and connected by a communications link that allows one device to interact with any other on the network There are many reasons why using Microsoft Windows 7 Embedded is superior to other platforms when running on a LAN The number one reason is security Windows 7 Embedded is based on the Microsoft s Windows platform which historically has boasted the most reliable and secure operating system in the world Running the recorder on a secure network is important to prevent unwanted users from gaining access to confidential information Unwanted users can compromise the integrity of the confidential data being stored and viewed and in extreme circumstances can cause irreparable damage to the network Since connecting the recorder to a network can be extremely complex depending on the network this Surveillix recorder manual will cover only the basics It is suggested that the recorder administrator consult the Vendor or IT Administrator before attempting to create or connect to a LAN CONNECTING TO A LAN USING TCP IP The networking options of the recorder can be created and modi
4. LDAP INTEGRATION This chapter includes the following information e Installing LDAP 106 FEATURES The instructions below are for LDAP with Server Software version 3 6 36 and above The recorder server does not need to be joined to the Domain The recorder server will query the LDAP server for accounts and authorization levels The recorder server creates groups within LDAP for each of the permissions on the recorder Simply join a Domain user to these groups to provide access to that function in the recorder Recorder access within LDAP is based on the Site Code within the recorder software This allows an administrator to group recorders with the same Site Code Remote and Multi Site management software works with LDAP logins INSTALLING ACTIVE DIRECTORY Required Items Note 32861AA If you encounter an error please verify that the above Password required items are correct Name of LDAP server Account in LDAP server that has Domain Admin rights This user will be used initially to create the OU s and Groups within LDAP Verify that the recorder server is connected to a network that has a valid LDAP server Ensure that the TCP IP settings are configured correctly for DNS resolution and gateway if needed Check to verify that you can ping the LDAP server without issues Set up DVR Site Code to be used for LDAP authorization The default will be 100 000 This site code can be used to group recorders toge
5. 1 In the Display screen click Backup Select the date or dates to back up using the calendar Dates highlighted in blue contain recorded data Select the blocks of time to back up using the Hour Minute grid Blocks of time with recorded video are highlighted in green Blocks of time selected for backup are highlighted in red Select the backup drive or drives in the Select Backup Media section or click Network Drive or Browse When selecting the CD ROM drive you must specify the number of CDs to use for backup Click Backup Order to set the backup order Select the Include Viewer check box to include the Backup Viewer Application Click Start Backup to begin the backup process A progress bar will display in the lower right corner of the Display screen Clip Backup Overview The Clip Screen is used for backing up video recorded by individual cameras for a selected period of time to a specified storage location General Schedule Clip Channel Selection Channel Name Cam1 Position Cam2 1089 9 Cam3 169 25 Cam4 1089 9 Cam5 169 25 Cam6 169 25 Cam 10 899 Cam8 169 25 Cam9 10 89 9 Cam10 10 89 9 Cam11 10 89 9 Cam12 Position Cam13 Position Cam14 Position Cam15 Position Cam16 Position Ddd Even All Clear Reverse Description ie Information worker admin Performing a Clip Backup Click the Clip tab ewe ON Oar ony gt ary e 32861
6. 1 is the highest privilege level For example Since only one user is allowed to use the PTZ controls at any one time a user with a rank of 1 will take precedence over a user with a rank of 2 if both are attempting to use PTZ controls The User Rank option affects Setup Access The recorder software can only have one user accessing Setup at any given time A user with a higher rank will kick another user out of the Setup menu Note Changes made by a lower ranked user may NOT save when a higher ranked user kicks the lower ranked user out of the Setup menu PTZ Control The recorder software can only have one user using the PTZ controls at any given time A user with a higher rank will kick another user out of the PTZ controls HO OA OA Log into your recorder as an Administrator In the Display screen click Setup Click User Management Select a user from the Select User box Set the user s rank using the User Rank list Click Save Click Apply to save your settings Changing the Administrator Password 1 2 3 4 5 Select Administrator in the Select User section Type a new Password Type the same password in the Confirm Password field Click Save Click Apply to save your settings Default Administrator Password The default administrator login is User Administrator Password lt none gt 68 STORAGE MANAGEMENT Status Check Email Use the Status Check Email tab in Storage Management to co
7. 8 Click Apply to save your settings Tip See the Emergency Agent chapter for detailed information on setting up the Emergency Agent software 64 Setting a Restart Schedule The Power Off Options section allows you to define a schedule wherein the recorder automatically restarts according to specified parameters Sunday Thursday Enable Time 00 00 Enabe Time 00 00 Restart gt Off Restart Off Monday Friday Enable Time 00 00 lt Enable Time 00 00 Restart Off Restart gt Off Tuesday Saturday Enable Time 00 00 F Enable Time 00 00 9 Restart 5 Off Restart D Off Wednesday Enable Time 00 00 Restart gt Off i Cancel Create System Restart Schedule In the Display screen click Setup Click Recording Schedule Click Power Off Options Select Enable for each day of the week that a restart is desired Specify the time of day to schedule the system restart Select either Restart or Off Note If Off is selected the recorder will shut down at the specified time but not restart 7 Click OK 8 Click Apply to save your settings on PF ODN gt 32861AA 65 NETWORK SETUP Network Setup allows you to adjust network settings such as Ports and enable Remote Access Sane Cie Network Setup Transport Setup The DVR uses several ports to communicate with the remote X These settings affect the quality and speed of the
8. Compass gt vito pone ela iaa 96 Understanding TOUS ici lol tee lll da 97 APA A A a a arieteaa ete 97 backing up Video Dalat EEEE ATEA AET pusciee 98 Backup OVEVM Win AAA a ees 99 Nero EXPO Aa 99 General Backup OVerViSW ioc tarea aaron SrO EEDEN REKST 100 Clip BackuptOVEIVISW esoo at tc tb nda 101 Scheduled Screen Overview occ ear pa a 102 lar FisdnPStn CONOCE ii iio A a aE E 104 LANIOVERVIOW aa lili olaaa 105 Connecting to a LAN Using TOP Pucon A a elie 105 Configuring TCP IP Setting Siei A ona 105 LDAP Integration os ace ev ct ph ead de leet ides 106 EAU St dh havi ede eee es ee i ds 107 Installing Active Directory ccoo a ada 107 WED VICWOR stc e a ba 109 Web Viewer OVeViWisiccanitia od ip bic id 110 Configuring the Recorder for Remote ConnectiON cocooccnncccnnoccnncccnonccnnncnnnnncnnncnrornnranc crac 111 Connecting to a Recorder Using Web Viewer ooooncccinoccnoccccnocanacccnoncnnnncnnonc cnn cn cnn caran crac rannnrnnn 111 Closing the Web Viewer sinisisi isis erii di cb td 111 Included Software SOtup cimas ad 112 The Surveillix App OVeVi Wii e aa 113 Emergency Agent Overview uc ac 113 Configuring the Recorder asneira ll deca 113 Configuring the Client PO irite eie sarena Shancaddasesdssasharcasdeaasceaedaazsandeasasanichaatapdsvestaseibasca deattss 114 Setup WINDOW A A es 114 32861AA 13 Emergency Agent Window cssccceessseeeeseneeeereneeeeeseneeeeeeneeeseaeeeesenaeeeeeeaeeesenanesesen
9. SETUP OPTIONS This chapter includes the following information e Setup Overview e Camera Setup e Network Video e Motion e General e Frame Setup e Schedule e Sensor e Network e Administrative e Information e PIZ 36 SETUP OVERVIEW The Setup options allow you to optimize your recorder by adjusting things like camera names restart schedules recording schedules and more lt is extremely important that you setup your recorder correctly for several reasons e Recording Schedules Increase the amount of pertinent recorded video that is saved on the recorder by optimizing the recording schedule Optimize the type of recording done by adding motion detection to this as well again increasing the amount of useful video e Camera Naming Name each camera so the location can be easily identified and include any other pertinent information that may be helpful when viewing it on the Video Display Area e Configure Network Cameras Connect to and configure cameras that are available on the network the recorder is connected to SETUP MENU OVERVIE Configuration E Setup Eye Camera Setup Ne f Analog Cameras e P Cameras J Motion Detection PTZ Setup Recording Schedule Y Alarms Sensor Setup Options 3 Network Setup General Setup User Management Storage Management System Information 32861AA 37 ANALOG CAMERA SETUP Selected camera display pst the baghiness hue and contrast of an analog Conn
10. Click 1 in the Camera section repeatedly until a green M motion appears 5 Repeat for 2 4 in the Camera section 6 Click Apply to save Recording Schedule Pre Defined Schedules Power Off Options All set to Motion All set to Continuous Default Schedule 1 Default Schedule 2 Power Off Options Day of Week Special day recording schedule MJSUN Amon TUE Aweo Mhu BFA v saT Multi Selection Mode 77 o 23 31 4 5 6 7 8 3 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ETE alae Delete special day Save special day Highlight a time period and press the Set or Clear button Set Clear Alarm Options Schedule Number Sch 03 umr Delete Delete All E Sensor Event _ _ a __na _a JJJJJJ________Mx lt xxxxNN NANAAAAA A A A lt lt S lt Motion Event Select All Camera Sensor Relay Map Alarm Marco D OOO oca oO bici 1 2 3 4 1 2 3 4 1 2 3 4 Transmission Duration Gatton GE a a HB BB CE E g iSe 5 6 7 8 5 6 7 8 5 6 7 8 Bees G REE BEE Be wees Jr Not Selected a 0 1 12 9 10 1 12 8 10 11 12 Pir oooo a BEE amp BH BB OOOO rear 0000 Fi 13 14 15 16 13 14 15 16 13 14 15 16 Upa r 0 0 0 0 ES 32861AA 61 Creating a Sensor Schedule Example Sensor inputs can be programmed to instantly trigger recording on one or more camera channels when an alarm event occurs Note You must first associate the software sensors with the sensors See the Hybrid Sensor Setup section of this manual for more detail This sc
11. Results H Camera 15 Postion 9 C Sensor 15 Sensor 16 will be displayed in a column on the right side of the screen Each 4 z j A z line represents a segment of video If no results are found NO IMAGE FOUND will appear in the column T Select Time Select sort option 7 Once the results are displayed double click any result to play the mro C Motion detection associated video C Instant Record 8 Once your desired image is found apply it to the Main Search by clicking Close at the bottom of the results column AllEvent Types Index Search Results Display Cancel Event Recorded on Camera Event Type M Motion Image Display Area Time Event Occurred 7 S Sensor tie Sanaa Instant Record 08 34 21 COl Back A 08 35 34 CO1 Back A 08 36 17 COl Back RA 08 36 38 CO1 Back A 08 37 17 COl Back RA 08 38 49 COl Back A 08 39 31 COl Back A 08 40 31 COl Back RA 08 42 12 COl Back RA EEFEEEEEE 5 b Note Index Search will present each frame recorded during an Alarm or Motion event as an individual event 86 PREVIEW SEARCH Preview Search can be used in a number of circumstances to quickly find an exact moment where an event such as a theft occurred The Preview Search gives a 24 Hour visual overview of a single camera by separating a 24 hour period 1 day into 24 images one image for each hour of the day The search can then be further narrowed down into ten minute increments and one min
12. insert the Surveillix Software CD into the CD ROM The CD should play automatically 2 When prompted select the Install Remote Software option Follow the installation instructions carefully 3 When the software finishes installing close any open installation windows Create a New Remote Connection Find DVR X DVR Site List Import Export saved configurations New Modify Delete Delete All Import Export Information Select Site SEE UserName Administrator Information IP Address Password OK Cancel 1 Select Start gt Programs gt Surveillix gt Remote gt Surveillix Remote Center The Surveillix Remote Software opens and the Local Connection window opens 2 Click New to open the Site Info window Select the Site Type and enter a Site Name The Site Name will be the name displayed inside the connection box to help identify the unit Enter the IP Address of the recorder Enter the Center Port This setting is specified in the server software Click OK Click on the newly created connection and enter the login username and password case sensitive Click Connect ad o N oon gt 118 Configuring the Recorder In order to access the recorder remotely the recorder Server must be setup to allow remote connections Time Out Value Specifies a value in seconds to wait for a signal from the Surveillix Remote Client If a signal is not received by that time the connection is dropped Cen
13. licensed electrician to have it replaced with a grounded electrical outlet Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer 26 Connecting a PTZ Camera Setting up a PTZ Camera is simple The recorder comes preassembled with an internal PTZ adapter The cabling may be run up to 4 000 ft using 22 Gauge Twisted Pair It is important to understand how the PTZ connects to the recorder The recorder outputs an RS 232 signal and converts in to an RS 485 signal which is then sent to the PTZ camera Attaching the 4 Pin Adapter RS 422 1 2 Signal Line Locate the PTZ adapter cable Connect the wires of the PTZ adapter to the PTZ camera The yellow wire should connect to the RX on the camera and the orange wire should connect to the RX Connect the other end of the adapter to the XVR unit as shown Assign the PTZ camera an ID number in PTZ Setup that coincides with the number assigned to the camera This is normally done utilizing a dip switch configuration method on the addressable dome Example If the camera is plugged into input number 5 set the PTZ unit to ID number j O O O Signal Line 32861AA 27 TURNING ON THE RECORDER Once the cables and adapters have been properly connected it is time to turn on the power To turn on the power follow
14. port and Network Adapter The recorder is capable of performing a backup to multiple CD DVDs when the file sizes exceed the capacity of a single disk You may also specify multiple locations for backup as well as the order they are recorded to The recorder backs up video data using a proprietary compression format that can only be read by the Surveillix Backup Viewer software This ensures the integrity of the data Throughout the backup process the recorder will continue recording data without interruption This is the result of the tremendous multiplexing power of the recorder which allows it to perform virtually all functions without disrupting the recording process Nero Express The recorder uses Windows 78 Embedded running Nero Express 9 0 to write data to the DVD RW Drive This solution allows the recorder software to read and write data to the DVD RW Drive without formatting the disk first Caution Although many features are available within Nero it is highly recommended that you do NOT use any features other than those necessary for the standard backup of video data as outlined in this section loss of information or software instability may result 32861AA 99 General Backup Overview The General Backup screen is used for performing bulk backup of video recorded by all cameras for a selected period or periods to a specified storage location Calendar 7 Backup Center Schedule Clip M
15. Audio Inputs Output the Video to a NTSC PAL Display Up to 8 Terabytes internal storage Digital Signature Support Continuous Motion Detection Alarm Pre Alarm and Scheduled Recording Modes Hardware Watchdog Recording Resolution 720x480 720x240 360x240 NTSC 720x576 720x288 360x288 PAL 17 CONTROLS AND CONNECTIONS This chapter includes the following information e Input Output Connector Locations e Front Panel Controls and LEDs e Rear Panel Connectors FRONT PANEL CONTROLS The front panel of the recorder contains the devices that will be commonly used for data removal retrieval and backup replacement The most common components and buttons are shown below XVSv DVD RW Drive USB ports Power button Audio ports oe 32861AA 19 REAR PANEL CONNECTORS The rear panel of the recorder contains the connectors used to attach cameras sensors and relays to the recorder Below are diagrams that outline the location and description of each connector XVSv 16 Channel 240V Sensor inputs Control output AC Power RCA video out se 0 e o o o e o Co ee eve e e Co oe Coe Soo 9o9 e e Co O 0 9 O 0 O O O 0 O O O O O O O O O O O O 5 O o O O O O o O o o O O O O
16. BE amp amp E E E OOOO r 0000 F 13 14 15 16 13 14 15 16 13 14 15 16 pair looao A 62 Special Day Schedule You can create unique recording schedules for specific days such as holidays or special events Special day recording schedule 77 2 2013 a Date Selector Calendar se de Special Day Mode Normal Day Mode Delete special day e special day Ao Configured Special Days List Creating Editing a Special Day Schedule 1 Click Normal Day Mode to enable the Special Day Mode 2 Seta recording schedule as desired For instructions see the Creating a Recording Schedule Example and Creating a Sensor Schedule Example sections in this chapter Select a day by typing the date or clicking the down arrow to select the date from a calendar Click Save Special Day The special day will appear as a date in the Special Day Schedule To edit this schedule select it and then and repeat steps 1 and 2 Click save Special Day When a confirmation message appears click OK To continue setting normal schedules click Special Day Mode to enable Normal Day Mode Note When you are making changes in Normal Day Mode the dates in the Special Day list will appear dimmed They are still saved but you cannot access them or make changes unless you are operating in Special Day Mode 8 Click Apply to save your settings Deleting a Special Day Schedule 1 Click Normal Day Mode to enabl
17. Bad Sector Temperature SMAT 2794 GB 0 ac Good 2794 GB 0 290 Good Worst Thuesh Raw Value When failed 200 51 0 177 a 6091 100 0 a 200 140 0 200 0 0 100 0 124 253 0 0 253 0 0 100 0 20 200 0 12 115 0 a 200 0 0 200 0 0 253 0 0 200 0 0 253 0 0 Data Management The Data Management tab displays the partition scheme and health status of the Hard Disk Drives in the recorder Use this tab to troubleshoot a recorder or verify the amount of Hard Drive storage installed This function is native to the Windows operating system For more information about Disk Management consult a Windows 7 manual ES Storage Management ta yl J Status Check Email Smart Information Data Management HDD Property Use Drive Type Total Size Free Space Etc None Backup D Local Drive 26978 2 6978 Record DVR E Local Drive 2 7218 10278 None F Removable Drive 0 008 0 008 m File Management View File Info Storage Management eee Disk Management i Note Double click a drive in the Use column to assign the drive a specific function Record Backup or None This function is for use in software only applications and is not needed when using this software with a recorder File Management 1 Click View File Info to view all file information 2 To export file info click Export and then browse to your desired location 3 Click Save 4 Click Close Storage Management 1 Click Disk Managemen
18. CD DVD drive Select your desired cameras from the list Define the Start and End time and date that you wanted to backup Select Include Viewer to include a copy of the proprietary Backup Viewer Software to view the clip on virtually any Windows workstation Click Add Memo to include additional information Click Backup to start the backup Single Clip Backup Using Bookmark Data 1 From the Search screen click Save 2 Select the drive from the file tree to save data to Hard disk drive removable drive CD DVD drive Click Use Bookmark Data On the calendar select the date the desired bookmarks were created Select the desired bookmark from the list Note To include multiple bookmarks in a clip backup select the Multi Backup check box before selecting the desired bookmarks 6 Select Include to include a copy of the proprietary Backup Viewer software to view the clip on virtually any Windows workstation 7 Click Backup to start the backup 32861AA je Save P Drive Gq My computer a D Backup 2820302 MB Free Es Y 620049716 MB Free channel selection backup start Channel _ Name a 5 7 2014 7 49 41 AM H Y Cam1 Position backup end C Cam2 10 89 90 80 5 7 2014 7 49 46AM C Cam3 169 254 79 28 E C Cam4 10 89 90 199 FF Include Viewer C Cam5 169 254 140 233 o AddMemo C Came 169 254 0 99 Use bookmark data C Cam 10 893 90 105 C Cam8 169 254 72 109 C Cam9 10 8
19. Custom Mode Create non standard screen division layouts Skip Cameras with FPS Set to 0 Sequence skips cameras with no video signal Create Custom Auto Sequence Each screen division can be individually customized but a camera can only be displayed once in each group view All selected screen divisions will be shown when Auto Sequence is enabled on the Live View Be sure to clear any screen division you do not want to be displayed during Auto Sequence viewing 1 On the Display screen click Setup and then click General Setup Click the Sequencing tab Drag and drop cameras from the Channel List to the desired location within the Division Group ge General Setup i EN Audio Display General Sequencing 1CH 1 4 Division 3 16 Division 2CH 3CH 4H 1 Division Channel E basda fi List B B o 00 a a 1 a 1 Oo 00000000 15CH na 1604 A Division Group 4 Division Board No 1 Auto Sequencing Y 4A Y 48 ac 4D gt 00 00 aa da 00 00 Skip cameras with FPS set to 0 5 Intervalfsec Select the screen intervals you want to display in each division area Set the Interval time in seconds This determines how long each sequence screen will appear on the Live display To save your settings click Apply Note Screen divisions for 9 16 channels will always be visible even if your recorder has only 8 channels I
20. E Schedule Number You can create up to 32 separate schedules Schedules can overlap while still operating independently creating a very detailed recording schedule Special Day Recording Schedule Customize a schedule for a specific day such as a holiday or weekend Alarm Options Specify alarm events that will trigger remote alarm monitor software Power Off Options Use this function to specify time frames for turning off and restarting your recorder automatically Note Schedules are prioritized in descending numerical order If there is an overlap the schedule with the higher priority will override the other schedule Example If there is an overlap in Schedules 1 and 2 Schedule 1 will take priority Default Schedules These are pre set schedules Click Default Schedule 1 or Default Schedule 2 to choose either of the following settings When you have decided click Apply to save your settings Note Default Schedules are not configured for use with sensors or alarms Default Schedule 1 e 8am to5 pm Monday through Friday All cameras set to continuous recording e 5pm to 8 am Monday through Friday All cameras set to motion recording e 24 hours Saturday and Sunday All cameras set to motion recording Default Schedule 2 e All cameras set to motion recording 7 days a week 24 hours per day e Camera 1 is associated with sensor input 1 e Camera 2 is associated with sensor input 2 e Camera 3 associated with sensor inpu
21. ETA NT 33 Edit Live View Channels 2ce0 diieciied niea dd e ea A R ie a eT Eai 34 Screen Division BUWONSi nani ineine a AE EA eee 34 Custom Live View Divisions ninesnisin ninn eee iera e a e a oiana 35 Setup Options ever wats nde nidad Beet AE E 36 SOUP OVA Wisin a ed he eee 37 Setup Menu Overvie suscita ptr pol oi pl aint ent eet eee 37 Analog Camera Selina a a A ll ia aN 38 Set Yp New Camera tinnis a rin odia cala dol a 38 EEEO O E 39 Maximum FRS Table a dera die E ETT 39 32861AA 11 Network Camera Setups ci csscidecsgccscehssicades anos 41 Connecting a Network Device cooooconcccinnccnocccconccnonononnnnnnnononnnncnnonnnnnn nano nnnnn nro n cn rnnnn rare a a aiei iieii 41 Assigning Dual STEAMS aaa 43 HeMoOVIND CAMA in 43 Assigning Audio Channels to a Network Device oooooooncccioncccocccoonnnnonncnoncnnnnncnnn ccoo ncnnnn naar nn nncnnnncns 44 Alarm Recording Mode csinos aaa ii tia aci 45 GCamera Status and Informativos id 46 DVR Registration and Upgrade csc cccceseeceeeseeneeeeseneeeeeseeeeeeseneeseseneeeseseeeesseeaeenseneeeeesceeesteseaenes 47 Unlocking Additional Network Devices ooocooccccnnoncccononcccnnnonnnnononono ramon cnn nano cnn nnnr o cnn nan n rre rar n nn nnr nn 48 Motion DETECTION Setup ivi A Ad ca labs 49 Create a Motion Ate iia ia 49 EtG ssi iibae tein rie Miettinen E Mee ia ie Sie eh a 50 PTZ Camera Setups eieiei dersen erna eaa tt ane identities ad ae 51 Enabling an Analog P
22. O Network di re N spoiqout A NH ge DVI I HDMI PTZ USB Optical output Video in Audio 5 1 surround sound Line in line level Speaker out Microphone in not used 20 CARD CONFIGURATIONS 240V PPS 16 Channel RCA video out ono odo oo Audio Video in 32861AA 21 GETTING STARTED This chapter includes the following information e Included Components e Setting up the DVR Hardware e Optional Components 22 IDENTIFYING INCLUDED COMPONENTS Surveillix recorders come with a mouse keyboard and selected software and cables Identify the following components to make sure everything has been properly included with the new DVR If any of the following items are missing contact the dealer to arrange a replacement Repair Disc Software Disc Mouse Keyboard BNC Video Connector Cable x2 Power Adapter PTZ Adapter a 8 Channel Audio Input Cable x2 HDMI to DVI D adapter Sensor Input Connector Output Cable 32861AA OPTIONAL COMPONENTS To fully utilize the recorder s potential several optional Surveillix components are listed below Contact the dealer for more information UPS UPS Power Backup UPS Power Backups allow your DVR to remain fully functional even in the event of a power failure UPS Power Backups also even the fluctua
23. You can view and edit basic information about to pour digital User Entered recorder The site code is used to generate digital signatures for exported video Comments General Contact Contact Number Other Management Support Contact Contact Number Program Management ETC A Contact Numbers Site Code A user specified unique identification name used by other recorder software to identify the recorder Remote Emergency Agent SCS Digital Signature Verifier Contact Information Attach contact information as a digital signature to exported video Other Management Click Program Management to access External Program Management 74 Program Management Setting up DDNS Dynamic Domain Name System DDNS is a service that provides a static address to simplify remote connection to the recorder This service is most useful for installations where the WAN public IP address is dynamic changes from time to time Most public IP addresses are dynamic unless a static address has been specifically ordered from the internet service provider Enable DDNS To enable this functionality of the recorder follow the steps below 1 2 3 4 7 Note Click Setup on the Display screen and log in as Administrator if prompted Click Administrative Click Program Management ETC and enter the Administrator password when prompted Click Show to the right of Dynamic DNS Configuration Program
24. an Object Search Select a single camera channel Click Object Click and drag the mouse on the video display to define a motion region area Resize by pulling on the small square boxes located on the outer perimeter of the area 4 Click Start Search the Object Search Filter Information window will open 5 Select an End date time 6 Adjust the sensitivity if necessary po ae 7 Click OK Date 7 2 2013 Date 74 2 2013 y 8 Select a motion event from the search results list Time 9 35 35 AM Time 10 35 35 AM displayed on the right 9 Click Apply to Main Search to display the selected image Filter option in the main Search screen and to use play controls High Low i rare Sensitivity 10 To start a new object search using the original image click Reload First Frame Cancel 11 To exit Object search without selecting an image click IV Key frame search Faster Cancel Show detected image Slower 32861AA 89 MOTION SEARCH The Motion Search provides a dynamic display of the levels of motion in recorded video Adjust the level of motion to only play clips of video at or above that level To enable motion data to be saved for Motion search ensure that you select the following settings 1 On the Motion setup page under Motion Regions select Detect Detail Motion Area 2 On the General setup page under Display select Motion Detect on Continuou
25. click Confirm Windows System Password Type your Windows System ID and Password Note The default ID is DVR Admin and the default Password is dvr4321 6 Click OK 7 Close the DVR Utility window and then double click Surveillix Server to restart your Server software ak ON Specifying Scheduled Backup Drives In order to use the Scheduled Backup feature one or more storage drives or partitions ira connected to the recorder must be specified as a backup drive E 1 From the Display screen click Exit and choose Restart in Windows Mode 27 9 GB free of 39 6 GB z 2 Click OK DVR E 3 Double click My Computer SM 147 GB free of 213 GB 4 Right click on the drive to specify as a backup drive for Scheduled Backup DWR and click Rename Rename the drive to Backup Repeat this process for all gt drives to use for Scheduled Backup To remove a drive from use for C Scheduled Backup change its name to something other than Backup Devices Oren en Open AutoPlay 5 Restart Surveillix and return to the Schedule tab in the Backup Center ES cea window Share with gt Note The C Drive CANNOT be used as a backup location this is done intentionally to 4 Networ _Rsstore previous versions protect the operating system Delude m Aran Format Other lt P a Create shortcut 2 Rename Properties 102 Performing a Scheduled Backup AE General Schedule Clip Daily Backu
26. click the scroll wheel on the mouse The Search In Live controls will display at the bottom of the image fon Use the controls to pause rewind move frame by frame or resume playing as desired 5 To exit Search in Live click the scroll wheel on the mouse in the camera area you have been searching 32861AA 91 PAN TILT ZOOM This chapter includes the following information e Overview e Setting up the PTZ e Creating and Viewing a Preset Position e Creating and Viewing a Preset Pattern 92 PAN TILT ZOOM OVERVIEW The PTZ controls within the recorder allow you to control PTZ cameras without accessing them directly This can increase the usefulness of your recorded video Using the PTZ controls you can create custom preset configurations that can continuously sweep across large areas Note These instructions are for use with Analog PTZ cameras only For IP PTZ cameras please refer to the PTZ Camera Setup section of this manual Note PTZ setup and control is only available for supported video encoders with a PTZ RS 485 pass through Basic PTZ Configuration 1 32861AA On the Live screen click Setup and then click PTZ Setup Select a PTZ enabled camera from the Select Channel list Select Enable Pan Tilt Connection Click Select Protocol and select the appropriate protocol for your PTZ camera For information on the protocol used by your PTZ camera refer to your camera manual Set the appropri
27. e Export images and video clips e Control relay outputs e Setup administration Basics The recorder can have up to 5 simultaneous remote connections Each user can perform functions on the recorder and will not affect the other users The only exceptions to this are accessing Setup and controlling a PTZ camera Only one user is allowed to access setup or control a PTZ camera at any given time The pictures per second passed to the Remote Client vary greatly depending on the connection type and speed In order to log in to the recorder server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions For example a user can be denied Searching and Setup privileges and only granted access to view cameras 4 8 and 16 It is highly recommended that users not be granted Setup privileges since this can pose a security risk Only properly authorized Administrators should have access to Setup The Remote software operates virtually the same way as the recorder itself The appearance of it matches the recorder almost identically however there are a few minor differences Some search features are not available such as the Index and Object Searches as well as some Setup options 32861AA 117 Remote Software Setup Installing Remote Software 1 On the client workstation
28. item and to single click the right button Double click means to position the mouse cursor over an item and to click the left button twice Select means to position the mouse cursor over a radio button checkbox or list item and click on it The scroll wheel in between the two buttons is used for added navigation functionality By moving the wheel with index finger scrolling quickly move through multiple pages lines or windows The wheel may also function as a third button allowing the user to quickly click or double click an icon or a selected item Scroll Button Third Button Right Button Left Button 32861AA 25 MONITOR SETUP The recorder has the following connections available to attach a monitor HDMI Output To TV Digital Monitor DVI D Output To TV Digital Monitor VGA Output To VGA Monitor a Display Port Output To Digital Monitor Attach the monitor or monitors to the rear of the recorder using the cable supplied by the monitor manufacturer Refer to the monitor manual for detailed information on how to setup and use it Note The monitor must be capable of having a screen resolution of 1024 x 768 and display colors of at least 32 Bit POWER SETUP WARNING To reduce the risk of electrical shock or damage to the equipment Do not disable the power grounding plug The grounding plug is an important safety feature If the electrical plug you are using does not have a ground plug receptacle contact a
29. list 32861AA 41 Connecting Manually SO 100 OD SOV EBS GO IN On the Display screen click Setup Click Camera Setup and then click IP Cameras Click Manually Add Camera Select the Vendor and Model of your network device from the Device Type list Type a Device Name Type the IP URL address Port User ID and Password of the device Click Add Double click in the Channel field and then select the Channel you want to assign to this camera Click Apply Note Audio is not supported when using ONVIF as the Driver Type when connecting to IP cameras If audio is needed select the native integration method to connect the camera Connecting with Find Cameras E RP Ne On the Display screen click Setup Click Camera Setup and then click IP Cameras Click Find Camera to automatically find all connected Network cameras Select the check box next to your desired camera Type the User ID and Password of the device Click Add Selected The camera will appear in the Camera Setup tab Double click in the Channel field and then select the Channel you want to assign this camera to Click Apply Naming Camera Channels Surveillix recommends assigning a descriptive name to each camera channel for easy identification of where the camera is located To name your IP camera channels follow these instructions 42 D VB gt NA On the Display screen click Setup Click Camera Setup and then click IP Cameras Clic
30. network channels at one time on the local server This protects the processor resources for recording data The SCS software allows you to view live video from multiple recorders at once and with the same limitations that the recorder has on the number of live IP based video channels If more than four channels of live video are required on the local server you can enable the recorder to show up to 16 channels Be aware that displaying 16 channels of live IP based video is resource intensive and may dramatically impact system performance To enable the recorder to view 16 channels of live video 1 2 3 4 5 Click Exit on the Display screen and then select Restart in Windows Mode Double click the Edit Live View Channels icon on the desktop Click Yes and then click OK The live view display will switch to 16 channel mode To return the recorder to 4 channel mode repeat steps 2 and 3 Double click Surveillix Server to restart the recorder software The live view display will switch to 16 channel mode To return the recorder to 4 channel mode run the utility again using the same instructions SCREEN DIVISION BUTTONS Note When viewing live video from Network Cameras only 4CH will display at one time If more live view channels are required on the local server see the Edit Live View Channels instructions 1st Four Cameras View Displays cameras 1 4 in the Video Display Area To return to a different Multi Camera View sele
31. registered trademarks of TOSHIBA CORPORATION in the United States and elsewhere Windows and Windows 7 are registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of the respective owners The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information 32861AA LIMITED WARRANTY DIGITAL VIDEO RECORDER The Imaging Systems Division of Toshiba America Information Systems Inc ISD makes the following limited warranties These limited warranties extend to the Original End User You r Limited Three 3 Year Warranty of Labor and Parts The Imaging Systems Division of Toshiba America Information Systems warrants this product and parts against defects in material or workmanship for a period of three 3 years from the date of original retail purchase by the end user The first year of the three year warranty period will cover advance replacement of a defective unit and the remaining two years will be repaired by the Surveillix DVR Support Center factory During this period ISD will repair or replace a defective product or part with a new or refurbished item The user must deliver the entire product to t
32. result in a risk of fire or electrical shock Lightning For added protection for this product during storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet This will prevent damage to the product due to lightning and power line surges Object and Liquid Entry Points Never insert foreign objects into the NVR other than the media types approved by Toshiba as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the product Accessories Do not place this product on an unstable cart stand tripod bracket or table The product may fall causing serious personal injury and serious damage to the product Disc Tray Keep fingers clear of the disc tray as it is closing Neglecting to do so may cause serious personal injury Burden Do not place a heavy object on or step on the product The object may fall causing serious personal injury and serious damage to the product Disc Do not use a cracked deformed or repaired disc These discs are easily broken and may cause serious personal injury and product malfunction LAN Port This equipment is for indoor use and all the communication wirings are limited to inside of the building IMPORTANT SAFEGUARDS continued 16 Damage Requiring Service Unplug the unit from the outlet and refer servicing to qualified service personnel unde
33. selected image Note If no printer is installed your recorder will freeze If this occurs restart your recorder and then add a printer DAYLIGHT SAVING TIME The recorder automatically adjusts for Daylight Saving Time changes When the hour jumps forward no video is lost because an hour is skipped However when the hour falls back there is a duplicated hour that under normal circumstances would be recorded over The recorder actually records both hours and allows the user to select which hour to play if the need arises To access the lost hour 1 On the Search screen click Select Date 2 Select the date when Daylight Saving time lost an hour The Daylight Saving option appears 3 To play back the lost hour select Daylight Saving select 02 00 2AM for the time 8 9 4 Click OK to confirm the date and begin playing the video using standard 10 11 12 13 14 15 16 search features 17 18 19 20 21 22 23 24 25 26 27 28 29 W ar 7 n12 Sun Mon Tue Wed Thu Fri Sat Y 4 Today gt 111 20 fo Cancel_ 82 SAVE TO JPG OR AVI Your recorder can export single images in a JPG Image file format and save video clips in an AVI format JPG and AVI file formats are the most commonly used graphical formats today Virtually every computer offers some type of support for these file formats which make them the most ideal formats to use Only one camera can be selected at a time for this fu
34. the 1A and then the Loop button will sequence through 1A 2A 3A 4A and then repeat Note Local screen division options are limited to ensure optimal encoding performance 34 Custom Live View Divisions Customize your Live View screen by changing the order of the cameras Each screen division can be individually customized but a camera can only be displayed once in each group view Create custom live view divisions 1 Onthe Display screen click Setup and then click General Setup 2 Click the Sequencing tab 3 Drag and drop cameras from the Channel List to the desired location within the Division Group Po General Setup Leu y Audio Display General Sequencing 1CH 1 4 Division 3 16 Division e 2CH 3CH a cH 1 Division Chan Al Eh Board nel 70H a 1 ye ecu BA scH B 10cH B 11 cH EE 12cH BE 13H B 14H ooo ooo He E B Els Els Els A L BE 15CH 16 CH eee Division Group 4 Division Board No 1 pa Y Auto Sequencing 44 Select All WM Custom mode EE ec m AA OC 7 Skip cameras with FPS setto 0 5 Intervallsec 6 Select the screen intervals you want to display in each division area 7 Set the Interval time in seconds This determines how long each sequence screen will appear on the Live display 8 To save your settings click Apply 32861AA 35
35. the Backup Viewer 121 SCS Overview SCS software is Network DVR Management Software a powerful utility that allows 100 or more recorders to be controlled using one computer This software allows you to view live video search saved video edit and configure setup on each recorder and import maps of buildings and other locations The SCS software was specifically designed as an enterprise software solution Highlights e View Live Video on most computers e Username and Password protected e Easy to use graphical interface Basics In order to log in to the recorder server a user account must be made for each user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different functions Connecting to a Recorder Refer to the Setup section of the SCS Manual for information on using the SCS Software 122
36. video dient The Emergency port is used exdusively for the that is sent to the remote cients Emergency Agent software The Center Image and Search ports are used by the Multi Site and Standard Remote software Quality Normal X Setup Port i TimeOut Value 60 2010 X 1034 5010 Resolution 640x480 Advanced Emergency Port 2001 Live Port 2002 Transport Rate 100 bd 1024 5000 1024 5000 Center Port Search Port 2000 2003 1024 5000 1024 5000 Keyboard Control These ports may need to be modified if multiple DVRs are sharing one Use Keyboard Control Setup Keyboard Control External IP address A A A Setup will be automatically closed if any port is changed Clip Backup Web Function Server Port 9876 View IP address E Enable Web Viewer The Web DVR allows you to view live video using Microsoft Internet 80 Explorer Browser a View live video 4007 NS via Internet Explorer Health Check E Enable Health Check 2005 Audio Communication Enable Audio Communication 3002 Remote Client SS Enable two way audio between recorder and Remote Client Time Out Value When attempting to connect to the recorder if the connection does not succeed during the timeout period seconds the connection will be terminated default 60 Emergency Port Connect with the Alarm Monitor software default port 2001 Center Port Connect with the Surveillix remote software Remote SCS the Surveillix App This port mu
37. warning ans 0g Audio Display General X Sequencing A Configure Audio Channels Voice Warning Select an audio O contare ro chen torera J Ts pion plays an audo MV Hy for use with alarm n or sensor event joh Voh Audio channels list a Siac En a Audio 1 El Activate on Motion pace E E Activate on Sensor Alarm Audio 3 E Notin use Audio 4 Record Audio 5 Euse live audio Audio 6 Audio 7 Audio 8 Audio 9 Audio 10 127 Es Audio 11 Audio 12 e Audio 13 Audio 14 Audio 15 Audio 16 a Control gain and live audio volume for the selected audio Configure Audio Channels System Volume 1 Click Volume to adjust the volume of your system 2 Use the slider enter a value or click Mute to disable audio playback 3 Click OK Audio Channels Select an Audio Chanel Select Record and Use Live Audio as desired 1 2 3 Adjust the gain and Live Volume for each channel depending on your desired output and microphone sensitivity 4 Click Apply to save your settings 32861AA Voice Warning The recorder allows users to play a sound file when either a Motion event or Sensor event occurs This file can be a custom created sound file that is unique to the application The selected WAV file is played through speakers attached to the recorder 1 Click Browse and then locate your wav file 2 Click Play to test the file 3 Select Activate on Motion or Activate on Sensor Alarm to activate this war
38. 00 can be entered manually e Select a Compression Codec Each codec provides different levels of quality compatibility and file size f Select Quality 50 100 When file size is not an issue set quality to 100 The digital signature is already entered but can be changed if required Click Export Select a location to save the file enter a name for the file and click Save a Click Cancel to exit the window without exporting file 32861AA 83 Bookmarks Use bookmarks to mark a video clip during a search Export bookmarked data using the Clip Backup feature 1 Locate your desired video using the Search screen Stop playback at the beginning of the desired clip 2 Select bookmark channel Title 3 Right click the video and select BookMark Start a 4 Click the play button to continue playback emt Posion More Infomation 5 Stop playback at the end of the desired clip C Cam3 Position3 O Cam4 Position 6 Right click the video at the desired end point and select BookMark JCam5 Positions End C Camb PositionG CO Cam Position 7 Type a name to identify the bookmark in the Title field Cond Peros Type a memo or notes in the More Information box C Cam9 Position9 En i C Cam10 Position10 You may also select additional channels to include video at A a different locations recorded at the same time Al IBA 10 Click Create Bookmark start time Bookmark end time 7 1 2013 215 06PM 7 1 2
39. 013 3 51 06PM fo lieste Cancel Modify Bookmarks o Comes You can modify a previously created bookmark to change the start or end Bookmark search dialog Lo E time of the clip add additional comments change the title or add additional a Tr cameras Sun Mon Tue Wed Thu Fi Sat i Maja 45 6 1 In the Search screen click Bookmark z En TD 14 15 16 17 18 19 20 2 On the calendar select the date the desired bookmarks were Ga ah a cat one dae created 2 29 20 31 3 Select the desired bookmark from the list a Today gt gt 4 Make your desired change Start Time End Time 5 Click Modify cam Postiont gt soom 40000pM i f C Cam2 Position2 6 Click OK and then click OK again Elcam3 Positora E bene di g a CO Cam 4 Positions E S 7 When the modification is complete close the window Ccam5 Positions O Cam6 Position6 Cam Position Cams Positiong CO Cam9 Positiong CO Cam10 Positiont0 C Cam 11_Position11 ss lt All None Reverse Mody Delte 84 Clip Backup Within the Save option Clip Backup can also be utilized to backup a single camera or multiple channels The Clip Backup option gives you the ability to choose a backup time frame choose a specific camera or cameras add memos and even include the Backup Viewer if needed 1 In the Search screen click Save 2 Select the drive from the file tree to save data to Hard disk drive removable E21 e drive USB
40. 1 minute segment of video to play A single image displays If needed return to the previous 10 image view by double right clicking on the image Use the Play controls to play the video of the selected segment To exit out of the Preview search with the current image still selected click Preview again STATUS SEARCH The Status Search option displays video in graph format Hours 0 23 24 hours a L NC E E y Cameras Recording Block Performing a Status Search 1 Click Status on the Search screen 2 Click the calendar icon to select a day 3 Click on an area of the blue recording block Only one camera can be displayed at a time Note Each recording block represents a 10 minute time frame 4 Recorded video from the corresponding camera and time block will display above 5 Use the mouse or arrow buttons to move through recording blocks and view video 6 To exit Status search with the current image still selected click Status again 88 OBJECT SEARCH Object Search is a powerful search utility that is used to search a region on the video for any motion changes Results are neatly displayed and can be viewed quickly Object Search Operation message 1920 x 1080 p Progress Status f Progress 0 Clear selection Time 7 2 2013 9 35 35 AM Camera Number 8 Checked frames 0 Found 7 gt SearchArea Stop Reload first frame Cancel Performing
41. 7 Embedded the server software offers unparalleled stability security and ease of use Accordingly your security investment has never been easier to maintain Multiple users may simultaneously connect through any network connection for instantaneous live viewing digital search and off site video storage Users can also connect remotely through DSL Cable Modems or ISDN This powerful software enables users to establish recording schedules create motion detection zones use PTZ controls and configure alarm inputs and outputs for each of the system s cameras With the latest advancements in the DVR Server Software searching and indexing your video archive has never been easier Video can now be found viewed and exported in a number of file formats with just a few clicks The Surveillix DVR is high performance security product ready to meet today s security demands FEATURES Toshiba s Surveillix DVRs include the following new features 32861AA Optimized and Designed for Microsoft Windows 7 Embedded Up to 16 Camera Inputs Supports up to 4 Relay Outputs on Alarm Activation Supports up to 16 Sensor Inputs for Alarm Control Remote System Operation amp Configuration Supports Multiple Simultaneous Remote Connections PAN TILT ZOOM Controls Simultaneous Video Search Playback and Backup Video Indexes for Easy Searching Multiple Levels of Security Access 1 Composite Outputs Up to 16 Network Recording Channels Up to 16
42. 9 90 109 Cam10 10 89 90 111 Cancel Index Title Sun MonTueWedThu Fri Sat 1 2604 56 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 a Twy gt ae Start time Memo 9 53 45 AM ja Endtime 9 53 45 AM 7 Multi backup 85 INDEX SEARCH Using the Index Search can greatly decrease the amount of time spent searching through saved video The Index Search allows you to perform a search based on criteria such as Sensor Motion and Instant Record events Performing an Index Search 1 Click Calendar on the Search screen to select the date to search index Search Option i I Camer N Sensor Sensor 2 Click Index z Camera Y Poston E Semar Sem 7 a Camera 2 Position2 Sensor2 Sensor 2 3 Select the cameras and sensors to include in the search T Camera 3 Postion3 E Sensor 3 Sensor 3 a Camera t Boston 7 El Ferer I 4 Select the Select Time check box to define a specific period Camera Postion C Sensor Sensor Camera 7 Position Sensor Sensor 7 5 Select an event type to search in the Select Sort Option section Eta E aE Sones Sensor Motion Instant Record or select the All Event Types Beams PaT E Serer lt Senect tt H Camera 12Positiont2 E Sensor 12 Sensor 12 option Camera 13 Position13 I Sensor 13 Sensor 13 g F Camera 14 Position 4 I Sensor 14 Sensor 14 6 Click OK There may be a delay while results are returned
43. AA On the Display screen click Backup Set the Start Time and End Time under Time Setup Select the cameras to back up in the Channel Selection box Select the Backup Drive to save the backup video to Type the Folder Name for the clip files under Clip Name Select Include Viewer to include the Backup Viewer software Click Backup Size Check to confirm the file size of the clip backup Backup Drive EE My computer ca E S DVR 1077952 MB Free Ed YATOMB Free Clip Name Folder name Time Setup Start Time 5 12 2014 10 05 57 AM End Time 5 12 2014 10 06 02 AM Backup size check I Include Viewer Enter pertinent clip information into the Clip Information section in the Description box Click Backup to begin the backup process A progress bar will be displayed in the lower right corner of the Display screen 101 Scheduled Screen Overview The Scheduled Backup Screen is used for performing bulk backup of video recorded by all cameras on a regular scheduled basis 1 24 hours The Scheduled Backup Screen is similar to the General Backup Screen Activating Scheduled Backup In order to use the Scheduled Backup feature you must first activate the function for your Server software You only need to do this once to enable scheduled backups 1 On the Live screen click Exit and then select Restart in Windows Mode Click OK Click Start and then click vFormat In the Need for Scheduled Backup area
44. ATE a Pon Exit to Windows by clicking Exit on the Display screen and then clicking Restart in Windows Mode Click the Start button o gt Control Panel Click Date and Time inside Control Panel Adjust the Date and Time When finished click Apply then OK then close all open windows and restart the recorder Do this by clicking Start and selecting Restart from the Shut Down menu ACCESSING THE DVR UTILITY Exporting Settings ove vnm Es Exporting settings can help configure multiple recorders quickly or reconfigure a Video Seting Tine zone setting unit that has been reset to factory defaults Some things must be kept in mind when BH ntsc sa Set Date and Time using this feature mo Hia eal You cannot use this function on a Set oie e Fiter 13 T TV at Setting Recorders that are different models Noa Za When upgrading from certain software versions This feature cannot be e sw Scoe e sa Log View used when upgrading from v2 x to v3 x orl for S W Overlay va Exit to Windows by clicking Exit on the Display screen then and select O MN AA Restart in Windows Mode Eure ores as cern wins Sym prod Click the Start button gt All Programs gt Surveillix gt vFormat EAT AEC Mae FindFomatUtity AGC Mode AUTO Set Click Export in the System Setting tool section Select a location to save the settings file and click Save The DVR Utility will export the recorder settings and aut
45. Log Management Options In the Display screen click Setup Click System Information and then click the Log Files tab Click Log Management Select Log File Overwrite Option to enable Select Overwrite or Do Not Overwrite Or E O NS If Overwrite is selected a Entera maximum Log File Size b Choose a number of days to keep logs Delete Log File Older Than Note Log files can also be manually deleted Simply select the log you want to delete on the bottom portion of the window then click Delete All 7 Click OK to save the settings and close the window Overwrite Do not overwrite Select log _ System log Event log _ Alarm log Drive Check log Delete All T 32861AA INSTANT RECORDING The Instant Recording feature allows users to manually initiate recording on a specific camera overriding the current schedule When Instant Recording is activated the recorder flags the clip as an event so Instant Recording instances can be found using the Index Search Instant Recording can be used for example when a suspicious object or person is detected and you want to flag that section of video for easy retrieval at a later date Activate Instant Recording 1 On the Display screen right click the camera on which to enable instant recording and choose Instant Recording or double right click An INSTANT label will be placed on the upper right corner of
46. Manager ET C Es Index File name Desc Status Start Stop 1 DDNS User Infor Dynamic DNS Configuration NOT RUN 2 Information Col Collects DVR Information and se NOT RUN 3 Perfmon exe Opens Performance monitor NOT RUN Select Enable DDNS Enter the User Name Password and Hostname specified on the DDNS document Enable DDNS shipped with your recorder Click OK and then close the Program Manager window User Name Ensure the recorder has an IP address by setting it statically The Network settings may Password need to be changed If you are not sure of the correct values contact the individual or department responsible for network administration at the site Host Name Set the IP Address The IP address of the recorder is set in Windows to set the IP address follow the steps below 1 2 3 4 5 On the Display screen click Exit and choose Restart in Windows Mode Right click My Network Places and click Properties On the General tab click Internet Protocol TCP IP and then click Properties Select Use the following IP address Enter values for the IP Address Subnet Mask and Default Gateway these may be specified by the department responsible for network administration a IP Address The first three sets of numbers should match the router s local IP address and the last set should be a unique number between 1 254 b Subnet Mask This should match the router s setting commonly 255 255 255 0 for 192 X addresse
47. Send Update to MySurvellix measure to prevent unauthorized users from adding the recorder to their PEPE AREE E E E EE A MySurveillix account Use this when configuring MySurveillix for the first time 5 Define the Send Time to designate the time the recorder will send updates to as MySurveillix wee ae 6 Select Send notification to MySurveillix on alarm events if you want the recorder to report alarm events to MySurveillix Type a new MAC Address if necessary To set a custom time to send updates to MySurveillix select Custom E Day Night and then select your desired Day and Night times E cca 9 Tosend updates to a custom URL select Send to Custom URL and then type in the URL Send to Custom URL http 10 Click Apply to save your settings SMART Information The SMART Information tab displays Hard Drive Sg Storage Management information 72 Status Check Email Smart Information Data Management HDD Information No Drive ID Model 1 0 WDC WD30EURS 63SPKY0 2 1 WDC WD30EURS 63SPKY0 SMART Information Attribute Name Value Read Enor Rate 200 Spin Up Time 178 Start Stop Count 100 Reallocated Sectors Count 200 Seek Enor Rate 200 Power On Hours POH 100 Spin Retiy Count 100 Recalibration Retries 100 Device Power Cycle Count 100 Load Unload Cycle 200 Temperature 19 Reallocation Event Count 200 Current Pending Sector Count 200 Unconectable Sector Count 100 UltraDMA CRC Error Count 200 Write Enor Rate 100 Capacity
48. TROLLING A PTZ CAMERA Surveillix recorders provide control for a PAN TILT ZOOM camera in two different ways e Use the Graphical PTZ Controller that appears when the PTZ button is clicked on the Display screen e Use the mouse to control the camera directly from the live video display On Screen Compass 32861AA 95 Using the Graphical PTZ Controller 1 In the Display screen click Pan Tilt 2 Click the viewing area of the PTZ camera you want to control 3 Use the Arrow buttons to control the direction of the PTZ camera 4 To select a new camera click the video display of a different camera on the Display screen display Note Eight directions are available only for select cameras Only four of the PTZ Control buttons work for all protocols UP DOWN LEFT RIGHT Note The Advanced menu panel on the graphical PTZ controller can be used to set PTZ preset positions on supported cameras as well as move to presets up to 254 5 To exit the Graphical PTZ Controller click Pan Tilt again Using the On Screen Compass On the Live screen click Setup 2 Click PTZ Setup Select the Camera Channel of the PTZ camera you want to enable Onscreen Compass control for In the General tab select Onscreen Compass Click Apply Close the Setup window to return to the Live screen Click Pan Tilt Control the PTZ camera by clicking and dragging the mouse on the screen in the desired direction Note A green line will appear to show th
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50. The Delete User button immediately deletes the user use cautiously Liria Fa Select User User Information Default Permission Hidden Permission Camera Audio o Search I Camera1 I Audiot Setup I Camea2 M Audio2 E Pan Tilt Advance O Camera 3 Audio 3 E Instant Recording F E Relay Out Camera 4 Audio 4 F TV Out I Camea5 I Audo5 E Shut Down Camera 6 Audio 6 E Backup Camera M Audo E Pan Tit I Camerag Audio 8 Camera 9 Audio 9 Camera 10 Audio 10 Camera 11 Audio 11 Camera 12 Audio 12 Camera 13 Audio 13 M Camerat4 Audio14 User Rank Camera 15 Audio 15 User Auto log off 10 Camerat6 D Audio 16 E Auto log off 5 Reset Update User Delete User Log Off Users who are inactive for the designated time this settings affects all users Enable Auto Log Off Add a New User In the Display screen click Setup Click User Management Click Add User Type a User Name and Password Type the password again in the Confirm Password field Enable the appropriate Permissions Select Camera or Audio channels to hide those channels from the user o Nooa m eoa NS Assign a User Rank Note See the User Rank section of this manual for more information 9 Click Save 10 Click Apply to save your settings 32861AA User Rank The User Ranking structure allows the option to assign a privilege level to users who access the recorder remotely 1 10
51. USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL RACK MOUNT INSTRUCTIONS Elevated Operating Ambient If installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment may be greater than room ambient Therefore consideration should be given to installing the equipment in an environment compatible with the maximum ambient temperature Tma specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on over current protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Grounding Grounding of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips FCC STATEMENT INFORMATION TO THE USER This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of t
52. View Accelerate on User Input Instant Alarm Apply All 44 o N o Select Record Network Audio Click Apply to save your settings To be able to hear audio from the recorder select Enable Network Audio in Live View Select the camera you want to record audio from in the Network Cameras Currently in Use field Alarm Recording Mode Set your camera to trigger Intensive Recording via Motion detection Sensor Alarms or user instigated Instant Alarm 1 NO aPF wn Device Search Advanced Camera Setup On the Display screen click Setup Click Motion Detection and then click the Etc tab Select your desired camera channel from the Select Channel list Select Enable Motion Detection on Continuous Recording On the Configuration menu tree click IP Cameras Click the Camera Setup tab Click the Advanced Camera Setup tab PTZ Camera Motion Detection on IP Camera This option turns on camera powered motion detection and turns off server side motion detection Original Ratio Audio Stream Stream 1 X E Record Network Audio E Enable Network Audio in Live View 10 Select the camera you want to record audio from in the Network Cameras Currently in Use field E Non Decoding Mode This option disables live viewing of the camera on the server Utilize this option to maximize the server s available resourc
53. Z control DVR_RELAYOUT_100 000 Access to toggle relays from live view DVR_SEARCH_100 000 Access to search on DVRs site code 100 000 DVR_SETUP_100 000 Access to setup on DVRs site code 100 000 DVR_SHUTDOWN_ 100 000 Grants the ability to shut down the DVR server WEB VIEWER This chapter includes the following information e Overview e Configuring the Web Viewer 32861AA 109 WEB VIEWER OVERVIEW The recorder allows you to access video using Microsoft Internet Explorer 7 and above Highlights e View Live Video from most computers e Username and Password protected e Easy to use graphical interface Basics 75 users can access the Web Viewer simultaneously if network bandwidth allows The Web Viewer is an easy secure way to view live video from virtually any computer with an internet connection using Microsoft Internet Explorer In order to log in to the recorder server a user account must be made for the user This ensures that only authorized personnel are allowed to log in In addition each user can be assigned different privileges that allow them or deny them access to different cameras For example a user can be granted access to only view cameras 4 8 and 16 Screen Division buttons 9 10 11 12 13 14 15 16 CONNECT Activate Commands Enable Disable Camera Display 110 Configuring the Recorder for Remote Connection 1 In the Display screen click Setup 2 Cli
54. a preset position when a sensor event is detected 1 Click Sensor Preset 2 Select the camera Channel you want to configure Note The camera channel must be a PTZ camera 3 Select the appropriate Sensor 4 Select the appropriate Preset position for the camera to move to when the selected Sensor is activated Note The preset positions must be configured on your camera Refer to the camera manual for instructions Click Set Select a different Sensor and Preset combination and then click Set Repeat for all of your desired sensors To delete a Sensor Preset combination select the combination in the list and then click Delete Click OK 10 Click Apply to save your settings SS E ON 32861AA 57 Hybrid Sensor Setup This interface is used to link Hard Contact Sensor Inputs from supported Network Devices to the recorder software Network Device Sensor Setup Network Device List Select a device _Address Port Model Type Sensor count Relay count Sensor Relay list Sensor count DYR Sensor No DYR Relay No Apply Close Click Setup Click Alarms Sensor and then click the Sensors tab In the Hybrid Sensor Setup area click Setup Select a camera from the Network Device List Double click DVR Relay No and then select a relay to assign to this camera Click Apply Click Apply again to save your settings E Be ib S Relays Click Setup Click Alarms Sensor and then click t
55. ails contact the nearest dealer NOTES ON MOISTURE CONDENSATION Moisture condensation damages the recorder Read the following information carefully Moisture condensation occurs during the following cases When this product is brought directly from a cool location to a warm location When this product is moved to a hot and humid location from a cool location When this product is moved to a cool and humid location from a warm location When this product is used in a room where the temperature fluctuates When this product is used near an air conditioning unit vent When this product is used in a humid location Do not use the recorder when moisture condensation may occur If the recorder is used in such a situation it may damage discs and internal parts Remove any CD discs connect the power cord of the recorder to the wall outlet turn on the recorder and leave it for two to three hours After two to three hours the recorder will warm up and evaporate any moisture Keep the recorder connected to the wall and moisture will seldom occur 32861AA WARNING TO REDUCE THE RISK OF ELECTRICAL SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDE THE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIFIED PERSONNEL ONLY CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO
56. ally extracted from The Site Code is specified in the Information Setup menu Click Verify to continue or Close to close the window without verifying If the image has not been tampered with a blue square will appear around the image with the message Original image file Digital Signature Verifier C03 2003 1421 If the image has been tampered with a red square will appear around the image with the message Entire image changed or wrong SITE CODE Digital Signature Verifier fe 4 01_20040107140201_MARK ipa 8 Site Code fi 00 000 ity Close Message Entire image changed or wrong SITE CODE 03 200312 BACKUP VIEWER OVERVIEW The Backup Viewer allows you to play back the exported video in its proprietary format Video saved in this format is extremely difficult to tamper with and therefore is the ideal solution when law enforcement and the legal department are involved This video cannot be read by any other viewer The Backup Viewer operates essentially like the Search portion of the recorder software For detailed explanations of these functions refer to the chapter on Search Options in this manual Installing Backup Viewer 1 Insert the Software Installation DVD into the DVD ROM Do not install on the recorder Select the Backup Viewer option to begin installation When the Welcome screen opens click Next Read the License Agreement and select the appropriate rad
57. as digital recorder There are four well as delete current log files types available Select Date System Log Management Evai enter log Eveni 6 6 management zelam 78 10 11 12 13 Export Logs g Drive Check M 15 16 17 18 19 2 You can export log files in one week 21 22 23 24 2 2 2 increments 28 29 3 31 E System Log Files u Today Start Date 7 3 2013 B EndDate 7 3 2013 Bv Pages Page 1 00001 00500 z Total log size 32729 65 KB No Date Time Log Contents Log Value Export log data Text 1 7 3 2013 8 15 22 AM Start Site Ver 5 0 0 Build 4 Lib z Export log data Raw 2 7 3 2013 8 15 22 AM Start Site After Normal terminate 3 7 3 2013 8 15 22 AM Timezone information Pacific Standard Time 4 7 3 2013 8 15 22 AM_ IMAP Initialize 2000 NS Export log files by date 5 7 3 2013 8 15 24 AM Create data directory E Date 201 30703 Time Select date 4 WE User Defined Contact Numbers Viewing Log Files 1 Click Select Log Type and then select the type of log you want to see System Event Alarm or Drive Check 2 Use the Calendar to select the date you want to review 3 Scroll through the System Log Files list to view your files Exporting Log Files 1 Select a Start Date and an End Date 2 Click Export Log Data Text or Export Log Data Raw depending on your needs 3 Browse to the location you want to save your files and then click OK 76 Set Up
58. ate Port Baud Rate Parity Data Bits and Stop Bits These settings must match those of your PTZ camera For more information refer to your camera manual Click Apply to save your settings Select Channel Camera 01 Position 1 nn Connection Information Enable and configure Pan Tilt Zoom controls for the selected camera Y Enable Pan Tilt Connection Select Protocol X Port COM1 y Baud Rate 36DDbps 7 Data Bits 8 y Parity NONE 7 Stop Bits 1 y 93 ADVANCED PTZ SETUP General The General tab in PTZ Setup allows you to reverse PTZ direction function if necessary enable the use of Onscreen Compass for PTZ control set the speed for your camera and set the camera ID General Presets Tours Reverse PTZ controls eneral Options Enable Onscreen Compass p Reverse PTZ E Onscreen Compass PTZ Status on Close PTZ status when closing PTZ controls on recorder S e Put ents Stay tour Speed Adjust Speed T Address Setting 00 PTZ Address aem Set ID PTZ Address Settings e Some protocols support software address settings e The RX Addresses and ID settings are compatible with a particular line of receivers that support 2 ID addresses e The PT Driver Address is associated with the PTZ ID address set on the camera The addresses must match for the recorder to communicate with the proper PTZ camera This is especially important when a large numb
59. ay 2014 Sun Mon Tue Wed Thu Fi Sat ya 13 14 15 16 17 18 19 20 21 2 23 24 25 26 27 28 29 3 31 a Today gt Backup Status Minute 20 30 40 50 Select Backup Media Hour Att oo 01 02 03 o4 o5 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 o 10 Display all Hard Drives Hour Minutes Recording data displays in hourly 24 vertical columns and 10 minute 6 horizontal rows segments Green cells indicate time with recorded video Red cells indicate time selected for backup Backup Status Displays the size of all video currently selected for backup the available size of the media currently selected for backup to and the dates and times of video currently selected for backup Fixed HDD Display all Hard Drives Define Drive Priority Backup Size 60 MB Me Type FreeSpa Backup Space Number Of Media Size 0 MB 3 5 OOD Fixed drive 282030 2820302 Oly CD ROM OMB Fr 0 No Backup Item Fixed HDD 3 Backup Order Network Drive Browse v Include Viewer Description LU No Data Recorded Time Selected Time Eject CD Start Backup Cancel Select Additional Drive Folder Select Remote Network Location Note Disks must be named Backup in order to be recognized If you do not see your desired drive exit to Windows and re name your drive Performing a General Backup 100
60. cense Enter the Unlock Code generated by the Registration Site into the License Key box Click Register and confirm that the new License Key is listed in the Channel Connection License box Click OK Click Apply Click Exit Setup Unlocking Additional Network Devices Follow the instructions above for Registration and Upgrade to unlock any additional network devices 48 MOTION DETECTION SETUP The recorder allows the user to adjust several different Motion Settings and create motion detection areas R Motion Detection dl E Select Channel Camera 01 Position Pre Post Alarm Etc Pre Alarm Recording Set pre alarm Q thane ere recording duration Pre Alarm Min Max 0 Seconds Post Alarm Recording Qb__Inceease or decrease the Post Alarm recording duration 60 second max Set up advanced MotonPost alr ma r Use Advanced VMD band Clear Motion Area Apply to All Channels T Sensor Post Alarm Min Max Draw Full Motion Area Setup Advanced Motion Area 10 Seconds Sensitivity Noise Reduction Move the sliders to adjust motion sensitivity Noise Filter Motion Sensitivity High lit Low Reduce analog signal noise from Motion Detection Set post alarm recording and sensor duration Create a Motion Area On the Display screen click Setup Click Motion Detection Select Existing Motion Shapes Select a camera from the Select Channel list Select De
61. ck Network Setup 3 Select Enable Web Viewer Note If you are using a Firewall it may be necessary to adjust the port settings on both the recorder and the Firewall Contact the Network Administrator for more information 4 Click Apply Note If no additional user accounts have been created the administrator account will be the only account that can connect to the recorder remotely 5 The recorder server is now ready to receive incoming connections from Remote Software SCS the Surveillix App or the Web Viewer Connecting to a Recorder Using Web Viewer 1 Open Microsoft Internet Explorer 2 Type the IP address of the recorder into the Address Bar 3 When attempting this for the first time on a workstation a prompt will ask you to accept an ActiveX installation Select Yes Note If you receive a message saying Internet Explorer security settings do not allow you to download ActiveX components then you will need to adjust the browser security settings One way to do this is to add the IP address of the recorder to the trusted sites list inside Internet Explorer settings Contact your System Administrator for additional help with adjusting Internet Explorer settings 4 When the Web Viewer finishes loading click GO 5 Type the Username and Password of an authorized user 6 The cameras will display Closing the Web Viewer To exit the Web Viewer close Internet Explorer 32861AA 111 INCLUDED SOFTWARE SETUP This chapter
62. cs 360 IP camera Note 360 Setup Enable 360 Camera e PTZ View Type Mount Type Projection Type all require a 360 camera to function If you do 32 not have a 360 camera ignore these functions CAMERA VIEW Recording Status Camera Number and Name Sun Recording Status Indicator The camera status for each camera is displayed in the upper right corner on the Video Display Area The following are the different states for each camera o Recording Displayed when the camera is currently being recorded to the recorder O Motion Detection Displayed when a camera set up for motion detection detects motion LJ Display Displayed when the camera is currently not being recorded to the recorder Special Recording There are two types of Special Recording Text is displayed on the camera indicating what type of Special Recording is activated SENSOR Sensor is displayed when a sensor associated with a given camera is activated INSTANT Instant Recording is a manual activation of the recording for the selected camera Regardless of the recording method Instant Recording will start the camera recording and also flag the video for future searches using the Index Search feature INSTANT is displayed when a user activates the instant recording option Right click the video display to activate and deactivate the Instant Recording option 32861AA 33 EDIT LIVE VIEW CHANNELS By default the recorder only allows live video from four
63. ct Type Dispose of Used Batteries According to the Instructions NOTES ON HANDLING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from the manufacturer Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product for extended periods of time Rubber or plastic objects left in contact with this product for extended periods of time will leave marks on the finish The top and rear panels of the unit may become warm after long periods of use This is not a malfunction NOTES ON LOCATING Place this unit on a level surface Do not use it on a shaky or unstable surface such as a wobbling table or inclined stand If this unit is placed next to a TV radio or VCR the playback picture may become poor and the sound may be distorted If this happens place the recorder away from the TV radio or VCR AVOID VOLATILE LIQUID Do not use volatile liquids such as an insect spray near the unit Do not leave rubber or plastic products touching the unit for a long time They will leave marks on the finish Do not use a chemically saturated cloth NOTES ON MAINTENANCE To keep the recorder always operational we recommend regular inspection maintenance cleaning parts or replacement For det
64. ct a different Screen Division option from the Screen Division menu 2nd Four Cameras View Displays cameras 5 8 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 3rd Four Cameras View Displays cameras 9 12 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 4th Four Cameras View Displays cameras 13 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 1st Nine Cameras View Displays cameras 1 9 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu 2nd Nine Cameras View Displays cameras 10 18 in the Video Display Area To return to a different Multi Camera View select a different Screen Division option from the Screen Division menu Full Screen The Full Screen Option allows you to view the Video Display Area using the entire viewable area on the monitor When this is selected no menu options are visible You can activate the Full Screen Option by clicking on the Full Screen button within the Screen Division menu You can deactivate Full Screen mode by right clicking on the screen Auto Sequence Sequences through the Screen Divisions sets For example selecting
65. d Note The Emergency Agent uses one port to transfer the data through the network the Emergency Port The port can be adjusted inside the Network menu if necessary It is recommended that the default setting should be used unless the port must be changed 5 Click Schedule 6 Enter the IP Address of the workstation running the Emergency agent software under Emergency IP section Click the box next to the IP Address to enable it Select the Sensor option and create a schedule for the appropriate sensor see the Schedule Setup chapter in this manual for further details 9 Click Apply then click Exit Setup 32861AA 113 Configuring the Client PC All configurations take place in the Emergency Agent window on the Client PC for descriptions and locations of the buttons and features of the Emergency Agent window refer to the Emergency Agent window section later in this chapter 1 Open the Emergency Agent window on the Client PC Start gt All Programs gt Surveillix gt Emergency Agent gt Emergency Agent 2 Right click in the DVR List and select New Enter the DVR Code DVR Name and IP Address of the recorder 3 Click the Options menu and select Setup 4 Confirm that the Network Port in the Setup window is set to ms DVR identification Ea ae DVR Code fi DVR Name IP Address coca the same number as the Emergency Port in Network Settings on the recorder If the numbers are different adjus
66. e Brightness of an Image Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 1 Move the Bright slide bar to the right or left to adjust the brightness 2 Reset the Brightness by moving the slider back to the center of the bar Zooming in on an Image 1 Select an image to adjust by double clicking on the desired image Multiple images cannot be adjusted at one time 2 Move the Zoom slide bar to the right or left to zoom in or out of an image 3 Reset the Zoom by moving the slider back to its original position on the bar Zooming in on a Portion of an Image 1 Right click the area of interest on the image and select Zoom or Double right click the image 2 Repeat to zoom in further 3 Continue clicking the right mouse button and the image zoom will cycle back to the original size Open Video from a Saved Location Previously saved video clips or backup files can be searched for content Find file by date and time or by name 1 Click Open File to search for the saved file 2 Select a file from the list of saved clips and backup files or search by start hour 3 Click OK to open the saved file Sync The Time Sync option synchronizes a single channel of video to playback in real time Ordinarily the video may playback slower or faster depending on several factors including how many IPS recorded and number of cameras playing at the same time 1 Select a single imag
67. e direction in which the PTZ camera will move The shorter the line the less the PTZ will move The longer the line the more the PTZ will travel in the specified direction w ONS oe 96 PTZ Controls Current camera channel Tours Aux Preset 1 Aux 1 Preset 2 Aux 2 Move to Mimic rd ii positions 1 10 Presets gt alii aii Or eee rE Open amp close Advanced Controls the Advanced Camera Menu Controls panel Menu Select Close Preset Menu Open the Clear camera menu Set presets and move to presets 11 254 Set Delete Move AA AA Understanding Tours Tours Tour Method Select a Tour to program Tour Method Setting Start Pos End Pos Define a Mimic Tour The Start Position button m a begins the recording process The Stop Position ends it Preset Tour Preset Tour2 Select Deselec Privacy Zone Define an area that the camera will not view to create a vnc S Privacy Zone Pan Swing Tilt Swing This option enables the Horizontal Pan or Vertical x Tilt Guard Tours Tilt Swing gt Travel Speed The speed between one Preset Position to the next Run Stop Dwell Time The length of time in seconds that a PTZ Tour displays a Preset Position Run Stop Runs the selected Pan or Tilt tour Pan Swing Tour Schedule PTZ Tour Schedule PTZ Tour Schedule es Camera Info Chann
68. e the Special Day Mode 2 Select a date from the Special Days list 3 Click Delete Special Day 32861AA 63 Alarm Options Use the Alarm Options section to configure the alarm output for specific events There are two Alarm Options e Sensor Event Trigger an alarm output based on a sensor e Motion Event Trigger an alarm output based on motion detection Motion can be designated as an alarm event Often motion does not need to be treated as an Alarm event For example During work hours motion that occurs is expected and should not be treated as an alarm However after business hours any motion that occurs could be treated as an alarm In the Display screen click Setup Click Recording Schedule In the Alarm Options section select Sensor Event Motion Event or both BO NS Once you have selected an Event option you can select alarm options e Map Alarm Enable this camera to work the the Map Alarm function of SCS remote monitoring software e Emergency Alarm Send video to a PC running Emergency Agent software Set the Transmission Duration in seconds for this alarm Enter up to five Emergency IP of PCs running Emergency Agent software Note If you type a URL rather than an IP address in this field all of the text may not be visible once it is entered To view the entire URL hover your mouse pointer over your desired URL 7 Select the appropriate Emergency IP addresses You can only use one IP address at a time
69. e to synchronize by double clicking on an image 2 Click Sync The video will now playback in real time Clean Image The recorder is capable of recording video using one of three different resolutions When using the 720 x 480 resolution two fields are mixed Because of the timing gap between the two fields according to the standardized image rules after image might occur to high speed moving images The recorder allows the user to remove this by clicking Clean Image 32861AA 81 PERFORMING A BASIC SEARCH There are several different types of searches that can be performed on the recorder The most basic involves selecting the date time camera and clicking play 1 Click Select Date 2 Selecta date on the calendar 3 Select a time by clicking the up and down arrows to the right of the time display 4 Click OK 5 Selecta Camera channel or Channel View 6 Click Play Video can be played forward backward or frame by frame PRINTING AN IMAGE 1 Search video to locate a video frame you want to print Note Only one camera can be selected at a time for this function to work 2 Click Print A Print Options window will appear Depending on your printer there may be several printing options available Refer to your printer manual for more information Select your desired Zoom Scale and layout options Select View Title to include camera and recorder information on the printed image Click Print to print the
70. ect selected A g camera to e associated sensors ts 1 2 3 Apply system defaults to selected camera Reret to Detauk Select Channel Select the camera channel to be edited Selected Camera Display View the live camera feed from the selected camera channel Sensor Connection Specify which sensors to associate with the camera selected Camera Name Specify the name of the selected camera Set Up New Camera On the Display screen click Setup Click Camera Setup and then click Analog Cameras Click the General Camera tab Enter a name for the camera in the Camera Title field Adjust the Brightness Hue and Contrast if necessary Select the appropriate Sensor Connection camera 9 09 HOY OM de OB Click Apply to save your settings 38 Hs Define camera name title ng Door Adjust ss e Brightness q e Hue S i e Contrast Reset Alio Default Apply to Al Chance Apply current settings to all cameras Apply system defaults to all cameras Use a BNC cable to connect your camera to the rear of the recorder chassis Select the channel that corresponds with the new camera from the Select Channel list FRAME SETUP The Frame Setup menu allows configuration of the Frames Per Second FPS resolution quality and sensitivity of camera channels When configuring the FPS sliders the blue slider represents the FPS the recorder will record during intensive recording and have available for trans
71. ede 84 A O e 85 A A TO 86 Performing an Index SearCh oooocnccconoccconcconnncnonocononcnnnnconnncnnnn conan nnnn ran n cnn arar n cnn cana n nan nn n rare nnnnc anne 86 Index Search Results Display ocio iia aid 86 Preview Search pta at id 87 Performing a Preview Search eccecceeeeeeseeeeeeeeteeeeeaeeceaeeeeaeeceaeeeeaeeteaeeeaeeseseeseaeeseaeeseaeeseaeeseeeteaes 88 Stlat sSealC hinar ke hctaten seta tears cei r aS Ae Dau eintaat N aa shaded be Darateey aston ta Senda NAE 88 AA nna a e a a a a E e a aa 88 Object SSAC ierre mien me E cin cida sett a id 89 Performing an Object Sears tara jassbacadieabscnsdeniseadsepbaredesshaades 89 Motion S archizsz ccsertettisleSee creas st itechatesneihh EAEE EA ea i eee See aed 90 Performing a Motion Search cccsceesccesseeeseeeeteneeeeaeeceaeeeeaeeceaeeseaeeseaeeesaeeseaeeseaeeseseeseaeeseeeeeeesenes 90 Audio Playback eet a Ae Alo 90 Searchin Live sti eaten A ee ee a eid aa 91 Pans Tilt LO Messi ir Le Sl eee ches ead oe 92 Pan Tilt ZOOM OvervieWessith iss in ad Meh hei adhd ae 93 Basic PTZ ConfiguratiOM 0 cin ica dai ee a et do 93 AdVanced PIZ Setup erica tds renee ae 94 A A eld te Anatase Eales ei de bal 94 PEZ Presets TOUS arial triana 95 Accessing P TZ MEUS it atleta 95 Controlling a PTZ Camera inicia aia 95 Using the Graphical PTZ Controller cccecceeesceseeeeeeeeeeeneeeeeeeeeeeeaeeseaeeeeaeeseseeeeaeeseeeseeeeeeeeeeneeeeaes 96 Using the On Screen
72. eeeeeseeeeeenaaes 115 Search Alarm WindOw ciiin iaraa tenes he ties en eee he ieee 116 Remote Software OvervieW coi oia 117 Remote Software SOlUDi iii io oir 118 Digital VerifierOVevie Wisin 120 Installing the Digital Verifier oon ccconnnnnnnnnnconnorocnnancccnnnncccnnn nece 120 Using the Digital Verither cocos pa iia ali ios 120 B ck p Viewer Over Vie Wicca ade it ae lee incarnate 121 Installing Backup Vlewer ec a a epa adei 121 Loading Video from DVD or Hard Drive eee eseeeeesneeeeeeneeeseseeeeeseneeeeeeeaeeesesaeeeeseneeeeeseneeeeenaaes 121 ROEI AA A Ar Ote aces rain Ia 122 Connecting to a Recorder ciiiociicicin cil ti te dd 122 PREFACE ABOUT THIS GUIDE This manual is a setup and maintenance guide that can be used for reference when setting up the recorder and for troubleshooting when a problem occurs Only authorized personnel should attempt to repair this unit Toshiba reserves the right to make changes to the DVRs represented by this manual without notice The following text and symbols mark special messages throughout this guide Note Text set off in this manner indicates topics of interests that can help the user understand the product better Tip Text set off in this manner indicates topics and points of interests that can be helpful when using or settings up the DVR TECHNICIAN NOTES Warning Only authorized technicians trained by Toshiba should attempt to repair this DVR All troubleshooting and repair pr
73. egrity of exported images and prevent tampering View Recorded Video Double click an event listing to open the Search Alarm window Use the play controls to locate the desired video Select the Continue Playing check box to watch all recorded events When cleared playback stops at the end of the alarm event Select the Same Camera check box to watch all events recorded by a single camera Click Apply after making any changes Export Video 116 OO N o E IO Double click an event listing to open the Search Alarm window Use the play controls to locate the desired video Click the Rewind button to return to the beginning or desired spot in the video Click the Stop button Select the Export Option JPG or AVI Select the Digital Signature check box to embed a digital signature in a JPG file Reduce Export Quality only if necessary to reduce the size of the AVI file Click Export REMOTE SOFTWARE OVERVIEW The recorder was specifically designed to be fully operated and maintained remotely It connects using the standard TCP IP protocol thorough connection types such as DSL Cable Mode T1 ISDN LAN and more The Surveillix Remote software allows you to view live video search through archived video export images and video clips and have virtually full Setup control Surveillix Remote Software is Microsoft Windows XP Windows Vista and Windows 7 compatible Highlights e Search archived video e View live video
74. eieeeeaeeeeeeeeeaes 68 Storage Manage cuida di 69 Status Check Email a TAE E reacia 69 SMART Information uta A ada 72 Data Management irre tii iere A a likes Gril eet a el eed 73 system Information c Ossie inate ee cd el ee as 74 Loge sacred ape tii Sind it te eet neta nS 76 INSTANT RECORGIAG TN 78 Activate Instant Recording isra aa caviscaddsssecadessdedesasnesednacsageaseesanesgeeshasudeastysieeasssceseceuseeis 78 Searching Instant Recorded Video oococonoccccnooccccononcnnnnnoncnonnnon cnn nono nn nen n nr n rara rn r nara rr rra n rre ran rrnn rra 78 Suit A A eh dae ee ie A ee 79 Search OVervi Wisin aaa 80 Play COntols 2c conil Me pany E Sy 80 Adjust the Brightness of an IMage ooooconocccnnnnoconnncocconrnncennnnncnc nn 81 ZOOMING IN n AM MIMAGS ci cs baaas aa ap aa Eaa aeaee a seadechhasige sbacddaepiseageastvecseeveaecas 81 Zooming in ON a Portion Of AN IMaQ6 ooococoocccccnoncninanoncnononcnononon cnc nano cnn crono cnn nan nn nena rn nn nr are rnnn rre rnnnn 81 Open Video from a Saved Location cccceeceeceeeeteneeeeneeteneeeeaeeseaeeeeaeeseaeeseaeeteaeeseaeeseaeeseaeeteaeeseaeenea 81 MC a IA el ee A at 81 CETVRTO APEE EA E dens acceler ore T T tne aceon ee eg 81 Performing a Basic Searchin c2csc EE E tasedsshaseaiinastejasseteansnastapdssaseantshagteeassa tags 82 aaao elano te e E TTA TETTE 82 Daylight SAV IMG TIMO ocio idea ache doit daa EAA 82 Save to JPA Ml ttm it A 83 BOOK MS cuarta d
75. el 1 Hours 0 23 24 hours Tour Schedule ar Jo 1 2 sun W Days of the week uN TUE WED THU FRI SAT gt m a 14 15 16 17 18 19 20 21 22 23 Preset tour mode Select Clear Preset Tour 4 4 Preset Tour2 Mimic 4 4 In the Live screen click Setup and then click PTZ Setup Select the PTZ camera you want to configure from the Select Channel list Click Tour Schedule to open the PTZ Tour Schedule window Click and drag the pointer to select blocks of time hours 0 24 on the desired days of the week Click Select When finished click OK to save changes and close the window D g eg o 32861AA 97 BACKING UP VIDEO DATA This chapter includes the following information e Overview e Saving Video to a DVD e Saving Video from a Single Camera e Scheduling Regular Video Backup 98 BACKUP OVERVIEW The Backup Center allows you to back up recorded video data from multiple dates and times to one or more locations including the DVD RW drive Network Storage Locations and External Hard Drives The recorder can easily backup important video data to an internal or external media location The most commonly used forms of this are CD Rs DVD Rs External USB or FireWire Hard Drives and Network Drives Every recorder comes equipped with a DVD RW drive USB
76. er of PTZ cameras are connected to the recorder Note To select a PT Driver Address of 129 256 manually enter the ID in the box 94 PTZ Presets Tours A Preset Position is a user defined location where the camera can be pointed zoomed in and focused Preset positions can be defined and labeled if the camera supports this Configure these functions using the Presets Tours tab Creating a Preset In the Live view click Setup and then click PTZ Setup Select the PTZ camera you want to configure in the Select Channel list Click the Presets Tours tab Move the selected camera to your desired position In the Preset section select a Preset 1 10 and then click Set Note Preset positions can be created using the advanced buttons on the PTZ graphical controller OU TOO Viewing a Preset 1 Double click on a PTZ camera channel on the Display screen 2 Click Pan Tilt to enable the Graphical PTZ Controller 3 Click your desired Preset number on the controller ACCESSING PTZ MENUS Some protocols support the ability to access the Internal PTZ Onscreen menu Since every PTZ camera is different the function of these options can vary slightly The Surveillix recorder provides an easy way to access the camera options For explanations of what those options are please refer to the user manual for the camera Note Use the arrow buttons on the PTZ controller to move through the PTZ menu options and or highlight options CON
77. es Alarm Recording Mode Accelerate on Motion Alarm E Accelerate on Sensor Alarm E Accelerate on User Input Instant Alarm Apply All Select your desired Intensive Recording Mode Accelerate on Motion Alarm Accelerate on Sensor Alarm or Accelerate on User Input Instant Alarm Click Apply to save your settings Note When using H 264 codec your recorder will capture iFrames at a normal recording rate and increase to full frames for Intensive Recording 32861AA 45 Camera Status and Information The Camera Status and Information tab displays information on all cameras connected to the recorder A iP cameras F Camera Setup Camera Status and Information CIS Transmit Stream Resolution Capture Monitori Channel Camera Name Record Stream Resolution Capture IPS Record IPS T ra a Un pn a 2 10 89 90 80 Connected 1920 x 1080 20 0 Connected 3 169 254 79 28 Connected 1920 x 1080 20 0 Connected 4 10 89 90 199 Connected 1280 x 800 15 0 Connected 5 169 254 140 233 Connected 1280 x 800 15 0 Connected 6 169 254 0 99 Connected 0 0 Connected 7 10 89 90 105 Connected 640 x 480 5 0 Connected 8 169 254 72 109 Connected 1280 x 800 19 0 Connected 9 10 89 90 109 Connected 1280 x 800 19 0 Connected 10 10 89 90 111 Connected 640 x 480 10 0 Connected 11 10 89 90 107 Connected 1280 x 960 8 0 Connected 12 Position 12 13 Position 13 14 Position 14 15 Position 15 16 Position 16 4 m
78. eset to Default Total FPS is 66 2 36 Codec Resolution Quality Sensitivity CH 1 MJPEG 360 240 Normal 17 v CH 2 MJPEG 1360 x 240 Normal 17 z CH3 MJPEG 1360 x 240 Normal 17 MJPEG 360 x 240 Normal 7 Capture Save MJPEG 360x 240 Normal 7 Capture Save Number of Recording Frames Selected MJPEG 360 x 240 Normal Video Quality Sensitivi Camera Channel Frame Select Note The red FPS record slider cannot exceed the blue FPS capture slider Note The software will not allow the maximum available frames to be exceeded Note Using H 264 software compression significantly increases the processing load on the Surveillix DSVe and XVSe platforms If maximum analog PPS is desired in addition to IP video recording or multiple remote clients Surveillix engineering recommends the addition of the upgraded system CPU DVR CPU UPG Frame Select Blue Slider Set the frame rate to be recorded during intensive recording and available for viewing on a remote client PC Red Slider Set the frame rate recorded by during normal recording Resolution Adjusting resolution will affect the total number of frames per second that are available Codec Select the appropriate codec for each camera MJPEG MPEG 4 or H 264 Video Quality Lower quality video has a smaller file size but appears more pixilated Sensitivity Set the Keyframe refresh rate Adjusting this setting can res
79. evaluate system configuration and consider decreasing system cpu loading e RED System configuration has been exceeded which may affect stability decrease system loading or upgrade system with CPU performance package 32861AA 31 Live Camera Options Right click a camera on the Display screen to display these options Full Screen Expand the camera window to the full size of the screen Full Screen Instant Recording Instant Recording Begin Instant Recording for the selected camera channel Search In Live Search 360 Setup Search In Live Rewind or fast forward video from Sertich that camera at the present date and time 360 Setup Configure settings for a 360 camera Enable 360 Camera Enable the use of a 360 camera e PTZ Use the digital PTZ function on a 360 camera Enable 360 Camera e PTZ Setup View Type Mount Type Backup Projection Type omo lt m lt er Login Oncam SDK Y Panomorph SDK Panogenics SDK a SE ee Exit Ei 0 View type Select the view for a 360 camera Mount Type Select the type of mount that matches the location of your 360 camera Projection type Dewarp your 360 camera image in Spherical or Flat view Panogenics cameras only Oncam SDK Select to dewarp video footage from an Oncam 360 IP camera Panamorph SDK Select to dewarp video footage from an Immervision 360 camera Panogenics SDK Select to dewarp video footage from an AMG Panogeni
80. f you have an 8 channel recorder channels 9 16 will not be visible on the Live screen 56 ALARMS SENSOR Use the Alarms Sensor menu to configure your alarms sensors and relays To access the Alarms Sensors Setup screen click Setup on the Live screen and then click Alarms Sensor Alarms Intensive on Recording Enable this function to increase the frame rate and resolution for a camera if an alarm or sensor is activated or if motion is detected Video Loss Alarm Determine how the recorder will respond if a camera channel loses video The recorder can beep the loss can be added to the System Log or you can activate an external alarm Login Failure Enable this function for the recorder to beep continuously in response to a failed login attempt Only an authorized login will stop the beeping Note If Video Loss Alarm is enabled do not use Control Output 16 for other purposes For 8 channel models do not use Control Output 8 for other purposes Sensors Configure Sensors Double click a Sensor Name and then type an appropriate name for your alarm sensor Double click Type and then select the contact type for this alarm Normally Open NO or Normally Closed NC Double click Relay and type the time in seconds you want to elapse between the detection of the sensor and when the alarm is activated 4 Click Apply to save your settings Activate PTZ Preset Use this function to activate a PTZ camera to move to
81. fied via the standard networking options available on Windows 7 Embedded The recorder comes equipped with a 10 100 1000 Network Interface Card NIC This card uses a standard RJ 45 connector and should be connected using CAT5 Ethernet cable to achieve optimal communication speeds Configuring TCP IP Settings On the Display screen click Exit and select Restart in Windows Mode Right click Network on the desktop and select Properties Click Local Area Connection Click Properties Select Internet Protocol Version 4 TCP IPv4 then click Properties Select Use the Following IP Address option Enter the IP Address and Subnet mask appropriate for the network It is recommended to contact the Network Administrator for appropriate IP settings Example a Common IP addresses are 192 168 0 25 or 10 0 0 25 b Common Subnet masks are 255 255 255 0 or 255 0 0 0 Note In order to connect to the recorder through a remote LAN connection a static IP address must be assigned If the network assigns the IP address automatically DHCP contact the Network Administrator for help assigning a static IP address 7 Ifthe network requires you to specify the DNS information enter it now by selecting the appropriate DNS options 8 When finished configuring the TCP IP settings click OK to close the Internet Protocol TCP IP Properties window 9 Click Close and then Close again to close both Local Area Connection Properties windows DOF OO NOE 32861AA 105
82. finish removing the camera Click Apply to save your settings DADAS OO INO 32861AA 43 Assigning Audio Channels to a Network Device 1 2 3 4 In the Display screen click Setup Click IP Cameras Click the Camera Setup tab T iP cameras _ Camera Setup Camera Status and Information Click the Advanced Camera Setup tab CIS Network Cameras Currently in Use Channel Device Name Model User Name Password Port Record Stream Resolution Capi 2 10 89 90 80 IK WB81A root 8080 Stream 1 3 169 254 79 28 IK WB81A root 8080 Stream 1 4 10 89 90 199 IK WDO4A IK root 8080 Stream 1 5 169 254 140 233 IK WDO4A IK root 8080 Stream 1 6 169 254 0 99 IK WB30A IK root 80 Stream 1 FA 10 89 90 105 IK WDO1A IK root 80 Stream 1 8 169 254 72 109 IK WDO4A IK root 8080 Stream 1 9 10 89 90 109 IK WDO4A IK root 8080 Stream 1 4 m E Use Global Camera Setup Manually Add Camera Device Search Advanced Camera Setup B PTZ Camera Motion Detection on IP Camera E Non Decoding Mode This option turns on camera powered Thi A s z is option disables live viewing of the camera on a o and turns off server the server Utilize this option to maximize the OE acelin server s available resources Original Ratio Alarm Recording Mode Audio Str Stream 1 ball bain __ Accelerate on Motion Alarm Record Network Audio Accelerate on Sensor Alarm Enable Network Audio in Live
83. he FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help USERS OF THE PRODUCT ARE RESPONSIBLE FOR CHECKING AND COMPLYING WITH ALL FEDERAL STATE AND LOCAL LAWS AND STATUTES CONCERNING THE MONITORING AND RECORDING OF VIDEO AND AUDIO SIGNALS TOSHIBA SHALL NOT BE HELD RESPONSIBLE FOR THE USE OF THIS PRODUCT IN VIOLATION OF CURRENT LAWS AND STATUTES 32861AA Disclaimer on FH We disclaim any responsibility and shall be held harmless for any damages or losses incurred by the user in any of the following cases Fire earthquake or any other act of God acts b
84. he Relays tab Double click Relay Name for each relay to assign a name E OD iD Click Apply to save your settings 58 RECORDING SCHEDULE The Recording Schedule window allows you to create different recording schedules based on the day time and type of recording desired This window contains the System Restart options To access the Recording Schedule window click Setup in the Live screen and then click Recording Schedule O Recording Schedule Y y Recording Schedule Pre Defined Schedules Power Off Options All set to Motion All set to Continuous Default Schedule 1 Default Schedule 2 Power Off Options Day of Week sun MON TUE Jweb THU EFR ESAT Single Selection Mode Special day recording schedule 7 2 2013 Normal Day Mode Highlight a time period and press the Set or Clear button Set Clear Alarm Options Schedule Number Sch 01 gt tole Delete Delete All E Sensor Event E Motion Event Select All Camera Sensor Relay Map Alarm or e an ai MN MAS Emergency Alarm Al Motion Ooog HH amp OE E p atii A 1 2 3 4 1 2 3 4 1 2 3 4 Transmission Duration h conin OO E a E BOOB E E g ae A 5 6 7 8 5 6 7 8 5 6 7 8 2 Bess gana BH 00 er Picea 9 10 n 12 9 10 1 12 9 w n 2 rr foo ot Selecte D ia le a a dea ie E o a BOOB 000A Jepr2lr 0000 13 14 15 16 13 14 15 16 13 14 15 18 sir 0000
85. he Surveillix DVR Repair Facility The user is responsible for all transportation and insurance charges for the product to the DVR Repair Facility ISD reserves the right to substitute Factory Refurbished Parts and or Factory Refurbished Product in place of those in need of repair Step by step Procedures How to Obtain Warranty Service 1 Verify operation of the unit by checking the instruction manual and web site for the latest updates at www toshibasecurity com 2 If there is a defect in material or workmanship contact the Surveillix DVR Support Center at 877 855 1349 877 855 1FIX to speak to a technical support representative and schedule service 3 Arrange for delivery of the product to the Surveillix DVR Repair Facility Products must be insured and securely packed preferably in the original shipping carton A letter explaining the defect and a copy of the bill of sale or other proof of purchase must be enclosed with a complete return street address and daytime telephone number The Tracking Number should also be indicated on your documents Charges for transportation and insurance must be prepaid by the end user Critical Use Disclaimer The product is not designed for any critical applications Critical applications means life support systems exhaust or smoke extraction applications medical applications commercial aviation mass transit applications military applications homeland security applications nuclear fac
86. he event levels Review Dismiss Critical Default 5 Click the On button to display filtered event listings Add Items to Alarm Confirm List 1 From the Option menu click Setup 2 Type the desired text in the box below the Alarm Confirmation lt Alarm Confirmation List gt List gt Delivery Truck Suspected Theft Note The items in the Alarm Confirmation List will be available on a list under Status Setting on the main Emergency Agent screen 3 Click Add 4 Click OK to save changes and close the window Status Setting Level Default gt Confirmed Select Type Select Type Raccoons Delivery Truck Suspected Theft 32861AA 115 Search Alarm Window Video Display 2 C ANI File IV Digital Signature Export fio y z c and Play Controls R S Emergency Agent a IN Alarm Setting za re Continue Playing Lay y json Cares Go to Next Event us Go to Previous Event ven Informatio Apply Close Export Quality It may be necessary to reduce the overall size of an AVI file for example to email to someone AVI file sizes can be reduced by reducing the image quality However reducing the image quality causes the AVI video to appear more pixilated When size is not an issue setting quality to 100 is highly recommended Digital Signature Adds a digital signature to the exported JPG image for use with the Digital Signature Verifier to verify int
87. hedule example will be as follows e SUN SAT 12AM 11 59 PM cameras 1 and 2 will be activated by Sensor 3 and Sensor 4 1 Select Sch01 in the Schedule Number list 2 Click the Single Selection Mode button to enable Multi Selection Mode 3 Select Sun Mon Tue Wed Thu Fri and Sat 4 In the Sch01 row click and drag your mouse to select the entire row 5 Click 1 and 2 in the Camera section repeatedly until a red S sensor appears 6 Click 3 and 4 in the Sensor section 7 Click Apply to save Recording Schedule Pre Defined Schedules Power Off Options All set to Motion All set to Continuous lI Default Schedule 1 Default Schedule 2 Power Off Options Day of Week Special day recording schedule Tsun FMON Y TUE WED Y THU MIFA SAT Multi Selection Mode 7 8 2013 Aut Jo 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 EA a i Normal Day Mode Highlight a time period and press the Set or Clear button Set Clear Alarm Options Schedule Number Sch 01 tule Delete Delete All E Sensor Event E Motion Event Select All Camera Sensor Relay E 41 Motion EE EDEN ODO A t a a os T 20 a t Transmission Duration A h conio E FAA NODO E OE ig Mace 5 6 7 8 5 6 7 8 5 6 7 8 dl EY al Sensor a gt 7 mew 65655 Bebo Bona IP Use EmeraencuIP Es 9 101 12 9 10 1 12 3 10 11 12 ao laaa 3
88. igger an action If selecting for temperature checks define the maximum HDD temperature Note Surveillix recommends a temperature threshold of 150 F 65 C if you choose to use this function 7 8 9 Select an Action Method Beep Alert Popup Message Alert or Email Alert Add a Comment that will be seen in the email message if desired Click Apply to save your settings Alarm Event Sa PrPon gt 32861AA Set up the General and Users tabs first Click the Alarm Event tab Select Enable Define the frequency to send email alerts in minutes Select the Event Type Motion Sensor No Signal video loss Select With Detail Info to receive a still image attachment of the associated camera in the email message Max Count defines the number of message that will contain detailed data within the frequency time frame Add a Comment that will be seen in the email message if desired Click Apply to save your settings Storage Check Recording Data Check SMART Alert Enable Alarm Event MySurveillix Storage Check SMART Alert E Enable Event Type Recording Data Check Alarm Event MySurveillix 71 MySurveillix 1 Set up the General and Users tabs first on Lestat he 2 Click the MySurveillix tab a Default Setup 3 Select Use MySurveillix anda 4 Enter a numeric Security Code if desired this is an additional security
89. ilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage Accordingly Toshiba disclaims any and all liability arising out of the use of the product in any critical applications Your Responsibilities The above warranty is subject to the following conditions 1 You must retain the bill of sale or provide other proof of purchase 2 You must schedule service within thirty days after you discover a defective product or part 3 All warranty servicing of this product must be made by the Surveillix DVR Repair Facility 4 The warranty extends to defects in material or workmanship as limited above and not to any products or parts that have been lost or discarded by user The warranty does not cover damage caused by misuse accident improper installation improper maintenance or use in violation of instructions furnished by ISD The warranty does not extend to units which have been altered or modified without authorization of ISD or to damage to products or parts thereof which have had the serial number removed altered defaced or rendered illegible ALL WARRANTIES IMPLIED BY STATE LAW INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not a
90. in E 17 CONTROLS AND CONNECTIONS coooccconcccnccinccnncnarrnnrnnr recen 18 Eront Panel ControlSuuamisiai aan 19 ANISM id aa Geel Se eee eee 19 Rear Panel Gone ctor umi as lie ceed ee 20 a he ee cerita nee at leit Aa 20 Card Configurations usina tetas a a io ap 21 240V PPS 16 Ghannel A OO 21 GETTING STARTED isi fesceasece cessed icceesece cetasdec casey di 22 Identifying Included COMPONENTS aiies esnada iinan nc 23 Optional COMpPONENS ies eee eerie acted ds da dd ie 24 Keyboard Setups sci O O 25 MOUSE aaa 25 MONITOR A TN 26 Power Setup siii a li A edn Ae Le abad 26 Connecting a PTZ Camera hinsinte niine dia 27 Turning onthe reCoreer siainen eee feces eee e lee al ee tes Se aa e a 28 Turning Off the recorders eina we RAR eae Pedi uae aah et ed i ee 28 DVR BASICS iiss ert neice ein niete de nine is tite ede aie Slee cae ee eee cae ie eee te ee 29 Setting the Time and Date ois as een a ees Aig ae ete es dete 30 Accessing the DVR Util cusco ia teeter sen dev eed degen 30 Exporting SetlingS 2 tec dant et a ee cee as i 30 Importing DVR SeA Seea a e tr a ea sn cates iria 30 Changing Video Formation Ear A Aa RARO 30 Display ria a ele 31 CPU Me tele saccaietieienceintescinctathied yetue lea fra srta dejad decian cda pad leona quico ra 31 Live Camera OptlonSs utorrent dae crepe N eak 32 Camera VIEW tocara nte a ads caldos ai 33 Recording Status Indicators xiii a ee et et ee i ee a daria 33 Special RECON ci E E E E AE TE
91. includes the following information e The Surveillix App Overview e Emergency Agent Overview e Remote Software Overview e Digital Verifier e Backup Viewer 112 THE SURVEILLIX APP OVERVIEW The Toshiba Surveillix App software available for iPhone Android and Blackberry allows you to access your Surveillix recorder from almost anywhere on your mobile device The Toshiba Surveillix App gives you the ability to view live video from your cameras using a simple interface For a list of supported models installation instructions and download links go to http Avww toshibasecurity com mobile_apps jsp EMERGENCY AGENT OVERVIEW The Emergency Agent software is a utility that streams video across a Local Area Network to a Client PC when an alarm is detected on the recorder The video that streams across can be stopped played forwards and backwards in slow motion or real speed The utility is loaded at startup and placed in the taskbar It constantly monitors for a signal from the recorder When an alarm signal is detected the Emergency Agent Image Viewer window opens and starts playing the video from the camera associated to the alarm Configuring the Recorder To enable the Emergency Agent on the recorder follow these steps 1 From the Display screen click Setup 2 Click Camera 3 Select a camera and associate sensors to that camera using Sensor Connection option 4 Click Network and make sure that Disable Remote Control is cleare
92. ing Use Login Test Use Secondary SMTP Use Login Test General Users User E Mail Address Event Event User E Mail User 1 HDD Check Alarm Event 2 Recording Data Check 3 Event Alarm 4 SMART Alarm E Mail Address Add Update Delete 69 Storage Check ES E Ne Set up the General and Users tabs first Click the Storage Check tab Select Enable Define the frequency of storage checks in minutes Select an additional Alert Option if desired Beep or Popup Message Add a Comment that will be seen in the email message if desired Click Apply to save your settings Recording Data Check 70 E E gt SS Set up the General and Users tabs first Click the Recording Data Check tab Select Enable Define the frequency of data checks in hours Select the Action Method Popup Message Alert Beep Alert or Email Alert Add a Comment that will be seen in the email message if desired Click Apply to save your settings SMART Alert I Alarm Event MySurveillix Storage Check Recording Data Check E Enable SMARTAert __ Alarm Event mySurveilix Storage Check Recording Data Check Enable A Mett SMART Alert D E N Set up the General and Users tabs first Click the SMART Alert tab Select Enable Define the frequency of SMART status checks in hours Select the type of SMART event to tr
93. io button to accept the terms of the license agreement Click Next Select Yes to install the POS component or select No for a basic install Click Next Note The POS component is only necessary when connecting to a server running the POS Upgrade 5 When the Choose Destination Location window opens click Next This will install Backup Viewer in the default destination folder Select the shortcuts to install or clear all boxes for no shortcuts Click Next When the InstallShield Wizard Complete window appears click Finish Setup is now complete Loading Video from DVD or Hard Drive 1 2 Open the Backup Viewer program Start gt Programs gt Surveillix gt Backup Viewer gt a re ota ackup Searc Backup Viewer Total Backup Search Choose time to search Clip Search Click Open The Total Backup Search window will open Backup Media a For DVD ROM data select the appropriate DVD ROM drive letter from the P DepartmentData 22 0 GB Free Network Q DepartmentData 22 0 GB Free Network Backup Media box b For hard drive data select either an attached hard drive from the Backup Media box or select the Open Folder icon to browse to a specific directory El Note Once selected available video data will be displayed in the Choose Start Hour box Fixed HDD 3 4 32861AA Choose Start Hour YYYY MM DD HH 00 00 Click on the desired time to select it Click OK The video will now load into
94. ions All set to Motion All set to Continuous Default Schedule 1 Default Schedule 2 Power Off Options Day of Week Special day recording schedule FJSUN vIMON Y TUE WED THU IFRI ESAT Multi Selection Mode ETE Normal Day Mode aut Jo 1 2 3 4 5 6 7 8 9 10 14 12 13 14 15 16 17 18 19 20 21 22 23 E E Delete special day Save special day Highlight a time period and press the Set or Clear button Set Clear Alarm Options Schedule Number Sch 02 ume Delete Delete All E Sensor Event __ _ _ K lt Motion Event Select Al Camera Sensor Relay Map Alarm A J Emergency Alarm E aimotion HH BB ODO is eh 1 2 3 4 1 2 3 4 1 2 3 4 Transmission Duration Ha coins MN FAA BOOB HBB is 5 6 7 8 5 6 7 8 5 6 7 8 ars al aa Beer ooo aa AA a 9 10 n 12 9 10 n 12 9 1 1 12 E Not Selected k k S e e Pi foooo 3 BEE amp DODO OOO BW rar o000 13 14 15 16 13 14 15 16 13 14 15 16 fipa aooo a Setting Weekend Motion Recording 1 In the Schedule Number list select Sch03 2 Clear Mon Fri and then select Sun and Sat 3 On the Sch03 row click and drag your mouse to select the entire row and then click Set 4
95. k the Camera Setup tab Double click the Device Name column for the camera you want to name Type a name for your camera Click Apply to save the name Assigning Dual Streams Dual stream support enables you to take advantage of two different streams from an IP camera One stream can be high definition forensic video while the other stream can be a lower resolution for live display This allows SCS or Remote Viewer software to display more cameras while utilizing lower bandwidth and less CPU usage The second stream is used for motion detection in the server which lightens the processing load for centrally managed motion detection configurations Dual streaming functions are limited to cameras that support this feature On the Display screen click Setup Click Camera Setup and then click IP Cameras Click the Camera Setup tab Choose which camera you want to configure and double click the Record Stream column Select which Stream you want to assign to be recorded Double click the Transmit Stream column and choose the appropriate stream for remote viewing E LOL aA Click Apply to save your selections Removing a Camera To remove a camera from your system follow these instructions On the Display screen click Setup Click Camera Setup and then click IP Cameras Click the Camera Setup tab Right click the camera you want to remove on the Network Cameras Currently in Use list and then click Remove Device Click Yes to
96. l Use the Arrow buttons to control the direction of the PTZ camera To select a new camera click the video display of a different camera on the Display screen display To exit the Graphical PTZ Controller click Pan Tilt again Tours Aux Preset 1 Aux 1 Preset 2 Aux 2 Mimic Presets 1 YO oe he Advanced Controls Camera Menu Menu Select Close Preset Menu Clear Set Delete Move Using the On Screen Compass Note A green line will appear to show the direction in which the PTZ camera will move The shorter the line the less the PTZ will move The longer the line the more the PTZ will travel in the specified direction 52 OO E Oo oe On the Live screen click Setup Click PTZ Setup Select the Camera Channel of the PTZ camera you want to enable Onscreen Compass control for In the General tab select Onscreen Compass Click Apply Close the Setup window to return to the Live screen Click Pan Tilt Control the PTZ camera by clicking and dragging the mouse on the screen in the desired direction 7 Arrow buttons Current camera channel Move to preset positions 1 10 Open amp close the Advanced Controls panel Open the camera menu Set presets and move to presets 11 254 GENERAL SETUP To access the General Setup window click Setup in the Live screen and then click General Setup Audio The Audio tab allows you to configure audio channels audio playback and set a voice
97. l you want to enable as a PTZ camera Click Enable Pan Tilt Connection Type the appropriate Protocol Port Baud Rate Parity Data Bits and Stop Bits for your analog PTZ camera These must be the same settings that have been configured on the camera itself Set the appropriate General and Preset Tours options Click Apply to save your settings Note For more information regarding creating preset positions PTZ tour schedules and controlling your PTZ camera please refer to the Pan Tilt Zoom chapter of this manual Enabling an IP PTZ Camera E Re oe eS 32861AA Ensure that you have properly connected your IP PTZ camera to the network On the Display screen click Setup Click IP Cameras and then click Advanced Camera Setup Select the IP camera from the Network Cameras Currently in Use list Select PTZ Camera Click Apply to save your settings 51 Using the Graphical PTZ Controller 1 2 3 4 Note Eight directions are available only for select cameras Only four of the PTZ Control buttons work for all protocols UP DOWN LEFT RIGHT Note The Advanced menu panel on the graphical PTZ controller can be used to set PTZ preset positions on supported cameras as well as move to presets up to 254 5 Note To access the OSD menu on Toshiba PTZ cameras type 95 in the Preset Menu field and then click Set PTZ Controls In the Display screen click Pan Tilt Click the viewing area of the PTZ camera you want to contro
98. larm event is detected Full Screen Popup Set a camera channel to be immediately FER When motion is detected the camera is immediately displayed full screen PS displayed full screen Full Screen Pop up on Motion Fl Screen Pop up on Sensor Event Audio Warning Enables an audio warning when motion is detected Enable motion detection durin Enable Aud Els le Audio waring A 9 warning during an continuous recording Motion Detection alarm event R Allows you to process and receive motion events and alarms while recording in continuous mode Also enhances search capabilities when recording in continuous Enable Motion Detection on Continuous Recording Regular interval recording Enable Set to record a single image at a specified interval 1 sec 24 hr Note Itis not recommended to enable Full Screen Pop Up on Motion for all channels either manually or by clicking Apply to All Channels This will cause performance problems 50 PTZ CAMERA SETUP PTZ cameras can be configured and controlled using the Surveillix recorder software For instructions on configuring and installing your PTZ camera refer to the camera manual Enabling an Analog PTZ Camera D gt OVP OO IN OF aN Ensure that you have properly connected your analog PTZ camera to the recorder On the Display screen click Setup Click Camera Setup and then click PTZ Setup Click Select Channel and then click the analog channe
99. mitting to remotely connected systems The Red Slider represents the FPS that will be recorded by the recorder under normal recording conditions Note The total FPS of all blue sliders may not exceed the recording FPS of the recorder based on model The FPS of a red slider may not exceed that of the blue slider for the same channel Note If MJPEG is selected as the recording codec the dual sliders allow configuration of the recorder to record at a lower FPS while still being able to view live video and transmit video at a higher FPS to remote connections For example If a camera channel is set to 25 FPS blue and 7 FPS red the recorder will record at 7 FPS and users viewing live video at the recorder or remotely can receive up to 25 FPS Maximum FPS Table FPS Breakdown for Each Resolution Resolution CCTV x480 model x240 model 360x240 1CIF 480 PPS 240 PPS 720x240 2CIF 240 PPS 120 PPS 720x480 ACIF 120 PPS 60 PPS Frames recorded in 720 x 240 are twice the size of the standard 360 x 240 When recording at 720 x 240 each frame assigned to the channel will use two of the local frames available Frames recorded in 720 x 480 are four times the size of the standard 360 x 240 When recording at 720 x 240 each frame assigned to the channel will use four of the local frames available 32861AA 39 Frame Setup XVSe amp XVSv Reset to Default Settings Compression Codec Po Recording Resolution R
100. nction to work Image Images can be exported in JPG PNG or BMP formats The JPG format is optimized for compressing full color or grayscale photographic images uses lossy compression and will create a small file size The PNG format is designed to maintain more quality while still compressing full color or grayscale photographic images uses a lossless compression and will create a medium file size The BMP format can be used for full color or grayscale photographic images uses little or no compression and will create a large file size Use any of these options to export a single image or frame AVI AVl image data can be stored uncompressed but it is typically compressed using a Windows supplied or third party compression and decompression module called a codec AVI is used to export a video clip sz Save Clip Backup Es Save I Clip Backup Export type Image File C AVI File JPG Oiiginal Size Digtal Signature 100 000 Quality setup Quality 50 100 100 hd 1 Locate your desired video or frame using the Search screen Note To save a JPG or AVI file you can only search one camera channel at a time 2 Click Save 3 Select the Export Type Image File JPG PNG or BMP or AVI File Image File c Select Quality 50 100 When size is not an issue set the quality to 100 AVI File d Enter the duration in seconds to save Although suggestions are provided a selection between 1 and 36
101. nfigure settings for status checks and email recipients when status checks require attention This function can keep you apprised of events detected by your system without requiring you to check the recorder each day General SO E On the Display screen click Setup Click Storage Management Click the Status Check Email tab Click the General tab Select Enable Email Alarm Enter a From Name and email Address Note This name and address will appear in the From line of email alert messages 7 10 Users E oN Ss Enter the SMTP information for the email account that will be used to send emails from the recorder Contact your administrator for this information if necessary If using a secondary email account select Use Secondary SMTP and complete the SMTP information Click Test to send a test message to either address Click Apply to save your settings On the Display screen click Setup Click Storage Management Click the Status Check Email tab Click the Users tab Select the type of Event to send email on Enter the User and E mail Address of a desired recipient Click Add Repeat for additional recipients and types of events Note A separate email notification for each type of event must be set up for a single recipient to receive notifications for each type of event 9 32861AA Click Apply to save your settings General Users E Enable E mail Alarm Send User Primary SMTP Sett
102. ning whenever that event occurs 4 Click Apply to save your settings Display The Display tab allows you to control the on screen appearance of your recorder including the resolution and configuration of multiple monitors GQ General Setup lal a Set monitor Audio Display General Sequencing A Display motion Motion Bounding Box Display Options here t box Displays a colored box around the region where motion Adjust general display options Ps aca l Diplay Motion Detection Area Box Y Force window to full screen Screen Show Sensor Sensor Relay Status Bars Selet Resolution 1280 x 1024 Display Relay status bars Displays the Relay an Sensor icons on the Live View asp rox ESIET on display screen IN lin a lide Network Connectivity Status from Live View Y Display Sensor Status Bar Y Display Relay Status Bar Live Decoding rs Enabling this option reduces CPU overhead by only displaying Key Frames When enabled 16 IP cameras can be viewed from the Live View Function Enable Key Frame Display for IP Cameras Live Afterimage Filter Enable live decoding Live Afterimage Filter Motion Bounding Box Select Display Motion Detection Area Box to see a colored boundary highlighting the area motion occurs Sensor Relay Status Bars Select Display Sensor Status Bar or Display Relay Status Bar to see icons when sensors or relays are activated Live Decoding Select Enable Key Frame Display for IP Cameras to reduce the proces
103. ocedures that may be shown are for reference and minor repair only Because of the complexity of the individual components and subassemblies no one should attempt to make repairs at the component level or to make modifications to any printed wiring board Improper repairs can create a safety hazard And any indications of component replacement or printed wiring board modifications may void any warranty Warning To reduce the risk of electrical shock or damage to the equipment e Donot disable the power grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Disconnect the power from the computer by unplugging the power cord either from the electrical outlet or the computer Caution To properly ventilate your system you must provide at least 3 inches 7 6 cm of clearance at the front and back of the DVR 32861AA 15 INTRODUCTION PRODUCT DESCRIPTION surveillix A Surveillix XVSv is a DVR a server that performs as a High Definition Digital Recorder By utilizing the many features of a computer including processing power storage capacity graphics compression and security features the DVR is more powerful than the analog recorders of the past The Surveillix DVR server software comes pre configured for fast and seamless integration within your existing IT infrastructure Designed around Microsoft Windows
104. omatically close COK Cancel Importing DVR Settings 1 NSA2o0N Exit to Windows by clicking Exit on the Display screen then and select Restart in Windows Mode See the Display screen section later in this chapter Click the Start button o gt All Programs gt Surveillix gt vFormat Click Import in the System Setting Tool section Select the location of the settings file to import and click Open Click Yes to import the data file Changing Video Format 1 30 Exit to Windows by clicking Exit on the Display screen then and select Restart in Windows Mode See the Display screen section later in this chapter Click the Start button o gt All Programs gt Surveillix gt vFormat Select the appropriate video setting from the list in the Video Setting section NTSC or PAL Click Set DISPLAY SCREEN Each time the recorder starts the program defaults to the Display screen The following diagram outlines the buttons and features used on the Display screen You should become familiar with these options as this is the screen that will be displayed the majority of the time Current Date Time CPU meter Opens Search PTZ Controller Setup Backup Login Exit Screen Division buttons User Details Connected Users Relay Outputs Sensor Status CPU Meter Use the CPU meter to monitor the system resources on your recorder 2 48 08 PM e GREEN System configuration OK 10 17 e YELLOW Caution
105. on Group Universal EA 100 000 DYR_HIDE_AUDIO_006_100 000 Distribution Group Universal a 100 101 Bovr_HIDE_AUDIO_007_100 000 Distribution Group Universal 31 100 999 DWR_HIDE_AUDIO_008_100 000 Distribution Group Universal H E ForeignSecurityPrincipals ET OVR_HIDE_CAMERA_001_100 000 Distribution Group Universal E a OU Group DWR_HIDE_CAMERA_002_100 000 Distribution Group Universal E Ea Users ET OVR_HIDE_CAMERA_003_100 000 Distribution Group Universal DYR_HIDE_CAMERA_004_100 000 Distribution Group Universal 5 You can now add users within Active Directory to the groups the recorder has created When a user belongs to a group he or she will have access or be denied access in the case of Audio or Camera channels to that permission on any recorders with that site code Group Description DVR_BACKUP_100 000 Backup access to DVRs with site code 100 000 DVR_HIDE_AUDIO_0XX_100 000 Hides audio channel XX for site code 100 000 DVR_HIDE_CAMERA_0XX_100 000 Hides camera XX for DVRs site code 100 000 Note The above site codes may be different depending on what site code the recorder server had when it was logged into LDAP You can now log in to the recorder server using any of the Active Directory users who belong to one of the above groups 108 6 DVR_INSTANT_100 000 Instant recording access to DVR DVR_PTZ_100 000 PTZ access to DVRs site code 100 000 DVR_PTZEX_100 000 Access to advanced PT
106. p Schedule 2 E Ez Backup Status Select Backup Media Description Backup Size 0 MB Me Type FreeSpa Backup Spacel Number Of LJ No Data Media Size U MB 3 A OD Fired drive 282030 2820302 Selecied Time Schedule Backup ltem L Backup Time 10 15 57 AM r Repeat Backup D aily 24 v Hour I Overwrite on disk full Vv le Vie Pes pie _Netwark Dive Browse Save Backup Setting cancel Click Backup on the Display screen Click the Schedule tab at the top of the Backup Center window Select the blocks of time to back up using the Hour Minute Grid Blocks of time with recorded video are highlighted in green Blocks of time selected for backup are highlighted in red Set the Backup Time to perform the backup 5 Set the Repeat Backup Daily time to specify the number of hours between backup procedures between 1 and 24 hours 6 Select the Backup Drive to save the backup video under Select Backup Media or click Network Drive To save to a local drive or partition you must first rename the location BACKUP Select Overwrite on Disk Full to overwrite previous backup files when the disk becomes full Click Save Backup Setting to save the current backup setting and return to the Display screen 32861AA 103 LAN ISDN PSTN CONNECTIONS This chapter includes the following information e Overview e Configuring TCP IP Settings e Connecting to a LAN e LAN ISDN PSTN Connections 104 LAN OVERVIEW
107. ply to save Recording Schedule Pre Defined Schedules Power Off Options All set to Motion All set to Continuous Default Schedule 1 Default Schedule 2 l Power Off Options Day of Week Special day recording schedule Esun MON Z TUE WED Y THU Y FRI SAT Multi Selection Mode 77 872013 m Au Jo 1 2 3 4 5 6 7 8 9 TEE 13 14 15 16 17 TME zi 22 23 Tima Moe Highlight a time period and press the Set or Clear button Set Clear Alarm Options Schedule Number Sch 01 gt al Delete Delete All Sensor Event Motion Event Select All Camera Sensor Relay Map Alarm m aay iain eee a NOA Emergency Alarm feo Jana ona oO sini E 123 4 1 2 3 4 1 2 3 4 Transmission Duration Gatcotimo E EEE HOBB E E gi 18 5 5 6 7 8 5 6 7 8 5 6 7 8 ee EF Al Sensor DOE MN a BEG amp BBB GAA Po Menace Pau 9 10 1 12 3 1 1 12 or ono eh ea Y amp BHAA JOO r 0000 13 14 15 16 13 14 15 16 18 14 15 168 psir 0000 E 60 Setting Nighttime Continuous Recording 1 Inthe Schedule Number list select Sch02 2 On the Sch02 row click and drag your mouse to select the hours 0 8 and then click Set 3 Click 1 in the Camera section repeatedly until a red C continuous appears 4 Repeat for 2 4 in the Camera section 5 Click Apply to save Recording Schedule Pre Defined Schedules Power Off Opt
108. pply WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS IN NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation may not apply No person agent distributor dealer service station or company is authorized to change modify or extend the terms of these warranties in any manner whatsoever The time within which an action must be commenced to enforce any obligation of ISD arising under this warranty or under any statute or law of the United States or any state thereof is hereby limited to one year from the date you discover or should have discovered the defect This limitation does not apply to implied warranties arising under state law Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by state law so the above provision may not apply to user This warranty gives the user specific legal rights and user may also have other rights which may vary from state to state TOSHIBA AMERICA INFORMATION SYSTEMS INC Imaging Systems Division TOSHIBA Copyright 2014 Toshiba America Information Systems Inc All rights reserved Leading Innovation gt gt gt 4 IMPORTANT SAFEGUARDS 10 11
109. r the following conditions a When the power supply cord or plug is damaged b If liquid has been spilled or objects have fallen into the unit c Ifthe unit has been exposed to rain or water d If the unit does not operate normally by following the operating instructions Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the unit to its normal operation e Ifthe unit has been dropped or the enclosure has been damaged f When the unit exhibits a distinct change in performance this indicates a need for service 17 Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage or other hazards Refer all servicing to qualified personnel 18 Replacement Parts When replacement parts are required be sure the service technician has used replacement parts specified by the manufacturer or have the same characteristics as the original part Unauthorized substitutions may result in fire electric shock or other hazards 19 Safety Check Upon completion of any service or repairs to this unit ask the service technician to perform safety checks to determine that the unit is in proper operating condition BATTERY EXPLOSION CAUTION STATEMENT CAUTION Risk of Explosion if Battery is replaced by an Incorre
110. s Recording Note Motion Search is only available for newly recorded video it is not compatible with video recorded prior to installing version 3 6 Camera Information Motion Tolerance Level Timeline Control Timeline Performing a Motion Search Select a single camera channel Click Motion Click the calendar icon to select a day Adjust the motion level line Adjust the timeline display settings Click the Play button to start playback E E 0 S To exit Motion search with the current image still selected click Motion again Tip You can drag the blue line on the Timeline or motion level box to adjust the time AUDIO PLAYBACK Audio is played back at 48 000Hz To play audio with the video 1 Select a single camera channel The audio options will be displayed in the lower right 2 Select a single audio channel to play When an audio channel is selected Sync will be automatically selected 3 Click Play 90 SEARCH IN LIVE The Search in Live feature allows users to review events immediately while monitoring live video Pause rewind and resume live video within seconds of an alarm event or suspicious activity 9 51 04 AM 12 2014 Mor cpu Search Pan Tilt Setup Backup Login Exit Relay Outputs 12345 67 8 9 01 12 13 4 1516 123 4 5 6 7 8 9 0 1 12 13 14 1516 Move the mouse cursor over the desired live video display on the Live Display screen Right click and choose Search In Live or
111. s and 255 0 0 0 for 10 X addresses c Default Gateway This is the router s internal IP address Once DDNS is configured the router the recorder connects to will need to have port forwarding configured For further instruction on this process visit http www portforeward com english routers port_forwarding outerindex htm Once DDNS and port forwarding have been configured the recorder will be accessible from any remote site by entering the HOSTNAME into the address bar of Internet Explorer or the IP Address field in remote software Information Collection The Information Collector is a log collecting utility gathers all system logs and prompts to be exported This troubleshooting tool is to be used when working with technical support to diagnose a problem with your recorder 32861AA 75 Performance Monitor The Performance Monitor perfmon exe brings the Windows Utility Performance Monitor to the foreground This troubleshooting tool is to be used when working with technical support to diagnose a problem with your recorder Log Files Use the Log File tab to view logs for system event alarm and drive check statuses by date You can also export logs and manage how the log files are stored Select log type 17 System Information ha y e System z T e Event Basic Information Log Files Alarm e Drive Check Log Files og Management Select Log Type Y View all log files generated by the You can configure log file settings
112. sing load by only displaying key frames Live Afterimage Filter Select Live Afterimage Filter to reduce motion blur in images from analog cameras if necessary 54 Display Options To allow the display resolution to automatically adjust to the resolution of any monitor select Force Window to Full Screen To manually select a resolution clear Force Window to Full Screen and then click Select Resolution To change the font of your On Screen Display click Select Select your desired Font and Size Select Bold if desired When you have selected your font click OK Select Hide Network Connectivity Status from Live View if desired Click Apply to save your settings EE a Oe N General Use the General tab to configure your overall backup options Backup e Configure general backup options Automatically Include the Backup Viewer Application with Backup Disabling this option will require Backup Viewer to be manually installed on a computer before viewing the video Enable CD DVD Backup Disabling this option will allow only USB backup from this recorder 32861AA 55 Sequencing The Sequencing tab allows you to set the parameters for viewing groups of screens in sequence in the Live View Auto Sequence Auto Sequencing is available either in the Display screen when Auto Sequencing has been enabled Auto Sequencing conveniently displays video channels at specified intervals and sequences through each selected channel
113. st be specified in the remote software to connect to the recorder default port 2000 Setup Port Enable access to recorder setup when using SCS This port is locked to the center port plus 10 default port 2010 Note Center Port 1025 is not available Image Port Transfers the video to the Surveillix remote software default port 2002 Search Port Transfers search information to the Surveillix remote software default port 2003 Note If connecting to the recorder through a firewall the above ports must be open to incoming and outgoing traffic Health Check Port Enable SCS to receive information regarding the health of the recorder default port 2005 Audio Port Enable two way audio default port 3002 Transport Setup Use this section to configure the quality and speed of the video sent to remote clients Keyboard Control Enable the recorder to work with a Keyboard Joystick Controller Clip Backup Set the server port for clip backup default port 9876 View IP Address View the IP address of your recorder for use in remote access applications 66 USER MANAGEMENT The User Management screen allows the administrator to create edit and delete user accounts Each user account can be assigned different privileges to limit the usage of the recorder system Users can be given administrator privileges by enabling all rights however only the true administrator account can access the User Management screen Note
114. survelllix XVSv Digital Video Recorder User Manual XVSv16 240 X model no TOSHIBA Please carefully read these instructions before using this product Save this manual for future use 32861AA Surveillix XVSv Operation Manual G6 Hardware amp Version 5 0 Software Manual Edition 32861AA July 2014 Printed in USA No part of this documentation may be reproduced in any means electronic or mechanical for any purpose except as expressed in the Software License Agreement Toshiba shall not be liable for technical or editorial errors or omissions contained herein The information in this document is subject to change without notice THE INFORMATION IN THIS PUBLICATION IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT INNO EVENT SHALL TOSHIBA BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION EVEN IF TOSHIBA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND WHETHER IN AN ACTION OR CONTRACT OR TORT INCLUDING NEGLIGENCE This software and documentation are copyrighted All other rights including ownership of the software are reserved to DVR Support Center TOSHIBA and Surveillix are
115. t 3 32861AA 59 Day of the Week Day of Week ESUN MON FITUE web THU FRI SAT Single Selection Mode Click Single Selection Mode or Multi Selection Mode to switch between modes of scheduling by day of the week Single Selection Mode Set your schedule one day at a time by selecting the appropriate day Multi Selection Mode Set your schedule for multiple days at once by selecting all the days you want to configure Creating a Recording Schedule Example The following instructions will help you create a simple schedule for cameras 1 through 4 This is designed as a tool to help you understand how to create a schedule When you understand the process of creating a schedule you will want to create one to suit your specific needs This example schedule will be as follows e MON FRI 9AM 5 59PM all 4 cameras will record using MOTION recording e MON FRI 6PM 8 59AM all 4 cameras will record using CONTINUOUS recording e SAT SUN 12AM 11 59PM all 4 cameras will record using MOTION recording Setting Daytime Motion Detection Example 1 In the Schedule Number list select Sch01 2 Click Single Selection Mode to change to Multi Selection Mode 3 Select Mon Tue Wed Thu and Fri 4 On the Sch01 row click and drag your mouse to select the hours 9 7 and then click Set 5 Click 1 in the Camera section repeatedly until a green M motion appears 6 Repeat for 2 4 in the Camera section 7 Click Ap
116. t the Network Port on the client PC to match the recorder Click OK Restart the Client PC Setup Window Network Port Indicates the port which the Emergency Agent uses to listen for incoming events This number should be changed to the same number as is set in the Emergency Port in Network Settings on the recorder Save Directory Sets the location that recorded video footage is saved to Notice Options Configuration settings for activating an audible indicator or popup window when the fg Setup Emergency Agent receives an event lt General gt V Minimized on Startup V EA Popup On Alarm Save Directory Version 3 0 2 5 Network Port 2001 lt Alarm Confirmation List gt lt Notice gt Y Show popup messenger Sound Option No Sound Beep Alarm Play selected Wave Add Update Delete Cancel 114 Emergency Agent Window ales GE Video Display Thumbnails DVR List Event Level Event _ C C BB Sort by DVR Se Ta le Event List al r SSS Status Setting Edit Memo ma e 575 2008 y off On Level Defaut Confirmed Select Type ev TT de ic z Save Memo Confirmed All Types Po Images 20 y 180x120 zi A Level Buttons Memo Text Box Filter Event List 1 Select a recorder from the DVR List in the Filter Options section 2 Select the Date to include 3 Select the type of Events to include 4 Select t
117. t to access the Disk Management function of the Windows operating system 2 To view this window close the Setup window and then click Exit 3 Select Restart in Windows mode and then click OK 4 For instructions regarding Windows Disk Management please refer to a Windows 7 manual 32861AA 73 System Information The Log Management window provides you the options to overwrite log files or schedule log deletion Basic Information The Information display allows users to define the site code necessary for connecting to remote software save comments relative to the recorder store tech support and contact number information and see the currently running server software version 7 System Information Basic Information Log Files FE Digital Recorder Information Hard Drive Information You can view and edit basic information about to pour digital You can view basic information related to the hard recorder The site code is used to generate digital signatures for lt drives that are attached to this dirital recorder exported video 5 C Drive Site Code 100 000 Total S i pace 40959 MB Fes ube 27508 ME Total HDD Available HDD Serial Number D Drive Space Total Space 2820398 MB Decoder N A Free Space 2820303 MB E Drive Video Format NTSC Total Space 2861458 MB Free Space 2699703 MB Software Version 5 0 0 Y Drive CD Drive General Notes z Currently running a software version Contact Information
118. tect Detail Motion Area Click Clear Motion Area Click Setup Advanced Motion Area Click a Motion Detection Area shape button OO NoD OGY E PO Drag the mouse over the camera image Draw Square Motion Detection Area Draw Polygon Motion Detection Area Draw Circle Motion Detection Area Draw Square Non Motion Detection OW 6 e Be Draw Polygon Non Motion Detection Draw Citcle Non Moton Detection Area Note To create a polygon shape click the mouse at each point and double click to close the shape 9 Click OK fA Select All Motion Detection areas AF Delete All Motion Detection areas 10 Move the sliders to adjust motion sensitivity and the noise filter 11 Define the pre alarm and post alarm recording time for a motion event Cancel Pre Alarm Recording 0 120 Seconds The number of seconds the recorder records before motion is detected to ensure any motion occurring between frames is captured set to a value greater than 0 Post Alarm Recording 0 120 Seconds The number of seconds the recorder records after it stops detecting motion 32861AA 49 Etc Additional motion detection configuration options are found on the Etc tab Use this tab to set a camera channel to appear at full screen in the Display screen when a motion or sensor event is detected You can also set your recorder to enable motion detection even during continuous recording or play an audio warning when an a
119. ter Port Used to transfer the connection data Image Port Used to transfer the image data Search Port Used to transfer the search data 32861AA Network Setup TimeOut Value 60 Emergency Port 2001 1024 5000 Center Port 2000 1024 5000 Image Port 2002 1024 5000 Search Pott 2003 1024 5000 119 DIGITAL VERIFIER OVERVIEW JPG images and AVI video files that are exported from the Digital Video Recorder are automatically embedded with a digital signature Digital Signatures are a way to verify the authenticity of the images to ensure that they have not been tampered with or edited in any way Included on the Software Installation DVD supplied with the recorder is the Digital Signature Verification program This program can be installed on any computer and loads an image in question Installing the Digital Verifier 1 2 3 4 Insert the Software Installation CD into the CD ROM Do not install on the recorder Select the Digital Verifier option to begin installation When the Welcome screen appears click Next When the Setup Complete window appears click Finish Installation is complete Using the Digital Verifier 120 1 Open the Digital Verification program by selecting Start gt Programs gt Surveillix gt Digital Verifier gt Digital Signature Verifier Click the Browse button to load the JPG image Enter the Site Code of the recorder that the image was origin
120. the video 2 To turn the Instant Recording option off right click the camera and choose Instant Recording or double right click Searching Instant Recorded Video 1 Onthe Display screen click Search 2 Click Index 3 Select the Instant Recording option and then click OK See the Search chapter for more information 78 SEARCH This chapter includes the following information e Search Overview e Basic Search e Printing an Image e Daylight Savings Time e Index Search e Preview Search e Status Search e Object Search e Motion Search e Search in Live 32861AA 79 SEARCH OVERVIEW The recorder has several options that allow the user to easily find recorded video From Motion Sensor indexing to calendar views highlighting days with recorded video the recorder is equipped to help you quickly find a specific video or event This chapter describes how to use the Search features Current Date Time 7 Status Remove after image Play controls Screen division buttons Sync button Playback date time gt 1233043607020 Calendar Camera select buttons button Hour Minute control bar Note Audio Channel buttons are only viewable when one camera is selected Play Controls Rewind Play Back Frame Moves video back one frame Rewind Rewinds video Stop Stops video playback Play Plays video Back Frame Forward Frame Forward Frame Moves video forward one frame Stop 80 Adjust th
121. ther within LDAP g Log in to the recorder using the local recorder administrator account non Active Directory h Navigate to the Setup gt Information tab and change the Site Code Log on to the recorder server with the domain account nn gt with administrator privileges see above required items User Login mesm If successful the recorder will log the administrator user on without any error messages You may log off the User Name domainadmin recorder once this is completed without errors Login to LDAP User y Full Domain name Idap domain net 107 4 Goto the Active Directory Users and Computers application You should now see an OU called DVR with an OU inside of it named the same as the Site Code above example 100 000 Active Directory Users and Computers Pl x le File Action View Window Help fess FJ gt Ou hS 2 2f avreea S active Directory Users and Computers EC 100 000 32 objects H E Saved Queries z gp Domain net H E Builtin E Computers 2 4 Domain Computers H Domain Controllers H Domain Users 72 DYR_BACKUP_100 000 BovrR_HIDE_AUDIO_001_100 000 DVR_HIDE_ALIDIO_002_100 000 DYR_HIDE_AUDIO_003_100 000 DYR_HIDE_AUDIO_004_100 000 Distribution Group Universal Distribution Group Universal Distribution Group Universal Distribution Group Universal Distribution Group Universal OVR_HIDE_AUDIO_DOS_100 000 F 5 3 DYR Distributi
122. these steps 1 Turn on the monitor and any external peripherals ex Printers External Storage Devices etc connected to the recorder 2 Turn on the Secondary Power Switch located in the rear of the recorder 3 Turn on the main power switch located on the front of the recorder The recorder will run a series of self tests After two or three minutes a series of messages may be displayed as the various hardware and software subsystems are activated Under normal circumstances you should not be asked to respond to these messages If you are asked to respond to the messages adding a Printer Monitor etc for the first time follow the instructions carefully After this finishes the Surveillix recorder software should load automatically and bring you to the main screen TURNING OFF THE RECORDER To turn off the recorder select the Exit button on the main screen and select Power Off The recorder will safely shutdown it may take several minutes to shut down completely Caution Always be sure to follow the proper procedures when turning off the power to the recorder NEVER disconnect the power to the recorder while it is still running or in the process of shutting down Doing so can cause data loss file corruption system instability and hardware failure 28 DVR BASICS This chapter includes the following information e Becoming familiar with the Display screen e Defining Screen Divisions 32861AA 29 SETTING THE TIME AND D
123. ting power current out to provide a consistent reliable power flow This creates a stable environment for the DVR and reduces failure NP 4PKVM 4Channel KVM Switch The 4 Channel KVM switch allows you to have multiple boxes up to 4 using only one keyboard mouse and monitor You can simply switch between the DVRs using the keyboard External RAID storage An external RAID device is used for independent data reliability amp provides much greater storage expandability Gigabit NIC Provides support for Dual Nic configurations SSD Solid State Drive upgrade for the Operating System Boot drive Dual Gigabit NIC Dual Gigabit Network Adapter with support for Teaming 24 KEYBOARD SETUP To attach the keyboard to the recorder plug the end of the Keyboard into a USB port located on the back of the machine MOUSE SETUP To attach the mouse to the recorder plug the end of the mouse into a USB port located on the back of the machine The mouse uses a cursor called a pointer Pointers come in many different shapes but are most commonly shaped like an arrow The mouse has two buttons a left button and a right button Quickly pressing and releasing one of these buttons is called clicking Sometimes you will need to double click or click the same button twice quickly In this manual Click means to position the mouse cursor over an item and to single click the left button Right click means to position the mouse cursor over an
124. ult in poor video quality Note Do not change the default setting unless instructed by a system administrator 40 NETWORK CAMERA SETUP Connect IP cameras to your recorder using a network switch which is connected to the network port on your recorder By default your recorder can display 4 IP camera channels in the Display screen To change this setting see the Edit Live View Channels section Connecting a Network Device Hja Camera Setup Camera Status and Information Network Cameras Currently in Use Channel Device Name Model User Name Password Port Record Stream Resolution Capture 4 m r F Use Global Camera Setup Manually Add Camera Device Search Advanced Camera Setup Select All Dismiss all Device Name Driver Type Model IP Mac Address User Name Password Port Find Camera Add Selected E Global Credentials Use Global Camera Setup Change camera quality frame rate and resolution settings for all connected cameras by enabling this function and making changes to one camera This function is only supported by ONVIF cameras Global Credentials When using Global Camera Setup select Global Credentials and then type the User Name and Password for your selected cameras to add them to your system Select All Select all of the cameras included in the Device Search list Dismiss All De select all the cameras you have selected in the Device Search
125. ute increments by selecting one of the images displayed These example images show how the Preview Search functions The first screen that appears has 24 images displayed Each image represents the first second of recorded video in each hour If there is no image recorded during that period then nothing will be displayed When an hour is selected by double clicking on the image a new screen appears with 6 images Each of these images represents the first second of video for a 10 minute segment of video within the selected hour Once a 10 minute segment is selected by double clicking on the image the final screen appears which breaks down that 10 minute segment into 1 minute increments 10 images 1 Day 24 Hours Total 1 Hour Increments 1 Hour Displayed 10 Minute Increments 10 Minutes Displayed 1 Minute Increments 32861AA 87 Performing a Preview Search 1 Select a single camera channel 2 Click Preview 24 images display If there is no recorded video during a portion of the day No Image will be displayed where the image would be 3 Refine the search by double clicking on an image to select it 6 images display If needed return to the previous 24 image view by double right clicking on any image 4 Refine the search by double clicking on an image to select it 10 images display If needed return to the previous 6 image view by double right clicking on any image 5 Double click an image to select the
126. y third parties misuse by the user whether intentional or accidental use under extreme operating conditions Malfunction or non function resulting in indirect additional or consequential damages including but not limited to loss of expected income and suspension of business activities Incorrect use not in compliance with instructions in this user s manual Malfunctions resulting from misconnection to other equipment Repairs or modifications made by the user or caused to be made by the user and carried out by an unauthorized third party Notwithstanding the foregoing Toshiba s liabilities shall not in any circumstances exceed the purchase price of the product Usage Limitation The product is not designed for any critical applications Critical applications means life support systems exhaust or smoke extraction applications medical applications commercial aviation mass transit applications military applications homeland security applications nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage Accordingly Toshiba TAIS disclaim any and all liability arising out of the use of the product in any critical applications Table of Contents PRERACE ias dai 15 ADOUt this GUIdS cui aaa A A A 15 Technician Notes ienr is top io aba 15 INTRODUCTION ui iia 16 Product DescriplON it ia ne baste hee needa See 16 E EE E E EE E

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