E131-YG2/F131-YG2
Contents
1. NOTE Repeat steps A B and C to unlock the control panel 4 4 OBTAINING READINGS AND MODIFYING SETTINGS SERVICE PERSONNEL ONLY Readings and settings on the IntelliTec control are ac cessed through the IntelliTec Control Menu Settings Re fer to Figure 4 2 Locating machine readings and system function settings are completed using the up arrow f and left arrow x buttons on the membrane switch A printed IntelliTec Menu Settings sheetis located in the information pouch behind the header panel IntelliTec Control Readings To obtain machine readings locate the value on the machine s menu settings sheet andfollow the steps below A Press and hold SEL button for 8 seconds While still holding the SEL button press the up arrow button fl The LCD Screen will read DISPLAY Release both buttons Press the up arrow button f to navigate to the correct reading under DISPLAY or press the left arrow lt button to navigate to the ERRCODES menu Press the up arrow fl and left arrow buttons to navigate through the rest of the readings as needed When all readings have been obtained press the up arrow button fl from ExitMenu to return to the current mode display sbunies Dua 0 14U09 9311119341 Z p 94nDi1J 9J9H HEJS U C eea gt ea jpe abs O Sesma gt mw loquo j IoJuo loquo 0 4U09 Jonuo5 0 4U09 U y wiy YO ye wiy YO ye 1u5ld HO yal juno9 ER2. Y STOELTING FOODSERVICE EQUIPMENT E131 YG2 F131 YG2 OWNER S MANUAL Manual No 513649 Nov 2009 Rev 0 Owner s Manual For E131YG2 and F131YG2 Stoelting Counter Model Gravity Machine This manual provides basic information about the machine Instructions and suggestions are given covering its operation and care The illustrations and specifications are not binding in detail We reserve the right to make changes to the machine without notice and without incurring any obligation to modify or provide new parts for freezers built prior to date of change DO NOT ATTEMPT to operate the machine until instructions and safety precautions in this manual are read completely and are thoroughly understood If problems develop or questions arise in connection with installation operation or servicing of the machine contact the company at the following location STOELTING Ph 800 558 5807 502 Hwy 67 Kiel WI 53042 Fax 920 894 7029 2009 Stoelting LLC All Rights Reserved A Few Words About Safety Safety Information Read and understand the entire manual before operating or maintaining Stoelting equipment This Owner s Manual provides the operator with information for the safe operation and maintenance of Stoelting equipment As with any machine there are hazards associated with their operation For this reason safety is emphasized throughout the manual To highlight specific safety information the following safety definitions ar
3. 8 4 9 4 10 4 11 5 1 5 2 5 3 6 1 6 2 Description Page Maintenance and Adjustments Machine AdjuStIMe dcir callate 13 Product Consistency Adjustment sse 13 Locking the Control Panel 13 Obtaining Readings and Modifying Settings 13 Inizio poe E 15 Adjustments aote cc n Ite Ree tend aceti 16 Otlier Settings eter tier ret e prine tre eter arie cand ied reu 16 Drive Belt Tension Adjustment essen 17 Gondenser Cleaning e e EE adas 17 Preventative Maintenance aun 18 Extended Storage uiuit eet te toxin rede tbe beo ur Rode 18 Troubleshooting Ertor Codes so e EC SLE CC E eH LCS guns 19 Troubleshooting iie e a eet 19 Troubleshooting Machine ee 21 Replacement Parts Decals amp Eubrication 7e e aee a aee 23 Auger Shaft and Faceplate Parts 24 SECTION 1 INTRODUCTION 1 1 DESCRIPTION The Stoelting E131YG2 and F131YG2 counter machines are gravity fed The machines are equipped with fully automatic controls to provide a uniform product They are designed to operate with almost any type of commercial softserve or non dairy mixes available including ice milk ice cream yogurt and frozen dietary desserts This manualis designedto assist qualified service person nel and operators in the installation operation and mainte nance of the Stoelting E131YG2 and F131YG2 gravity machine Figure 1 1 E131YG2 F131YG2 Machine 1 2 SPECI
4. Clean Error E4 This condition does not reflecta problem with the machine itself The Clean Error has been programmed into the controller as a safeguard to protect the machine from potential damage caused by the machine being accidentally left in Clean Mode The control will attempt to restart itself after 5 minutes The display will then flash and read Restart To clear the Clean Error turn the Freezing Cylinder Off On switch Off and back On After restarting the machine a refrigeration cycle will begin This protects the product in case the clean button was pressed by mistake Error Code 5 Freezing Cylinder Sensor The Freezing Cylinder Sensor Error E5 indicates a failure of the barrel sensor or an extreme out of range condition 34 F or 99 F If the control panel displays an E5 place the Freezing Cylinder Off On switch Off and back On If the error persists contact your Authorized Stoelting Distributor for further assistance NOTE When the machine encounters a Freezing Cylinder Sensor Error the machine will continue to run using preset timers This mode will allow the operator to continue serving product until the machine can be serviced Error Code 6 Hopper Sensor single hopper machines The Hopper Sensor Error E6 will not occur on the machine Error Code 7 Drive Motor If the control panel displays a Drive Motor Error E7 the control does not sense current coming from the drive motor Turn the F
5. switch is in the OFF position 3 Fill the hopper with at least 2 5 gallons of mix 4 Place a container under the spigot and open the spigot to allow the mix to flush out about 8 ounces 0 23 liters of sanitizing solution and liquid mix Close the spigot B PREPARING THE INTELLITEC CONTROL 5 On the Intelli Tec control press and hold the SEL button for 8 seconds While still holding the SEL button press the up arrow f button The LCD will read DISPLAY 6 Press the left arrow button once The display will read BASIC 7 Press the up arrow ft button once The display will read CutOut amps 8 Press the SET button A cursor will start blinking under the far right digit Change the value to 8 0 Press the left arrow button to move the cursor Press the up arrow fT button to increase the digit When a digit reaches 9 pressing the up arrow fl button again will change the value to 0 After entering 8 0 press SET to save this value The LCD will read CutOut Set OK Press the SEL button The LCD will read CutOut amps 8 0 Press the SEL button twice The LCD will read DISPLAY Press the up arrow fl button to navigate to the F and amps readings C INITIAL FREEZE DOWN 14 Press the PUSH TO FREEZE button NOTE After the drive motor starts there is a S second delay before the compressor starts 15 As the product freezes the amps value on the display will in
6. the up arrow button will change the value of the product consistency setting This button is also usedto navigate through the control settings 3 3IMPORTANTINFORMATION REGARDING CLEANING AND SANITIZING Soft serve machines require special consideration when it comes to food safety and proper cleaning and sanitizing The following information specifically covers issues for cleaning and sanitizing frozen dessert machines This informationis meantto supplement acomprehensive food safety program SOIL MATERIALS ASSOCIATED WITH FROZEN DESSERT MACHINES MILKFAT BUTTERFAT As components of ice cream frozen custard mix these soils will accumulate on the interior surfaces of the machine and its parts Fats are difficultto remove and help attribute to milkstone buildup MILKSTONE Is a white gray film that forms on equip ment and utensils that are exposed to dairy products Thesefilms will accumulate slowly on surfaces because of ineffective cleaning use of hard water or both Milkstone is usually a porous deposit which will harbor microbial contaminants and eventually defy sanitizing efforts Once milkstone has formed it is very difficult to remove Without using the correct product and procedure it is nearly impossible to remove a thick layer of milkstone NOTE general purpose cleaners DO NOT remove milkstone This can lead to high bacteria counts and a food safety dilemma IT IS BEST TO CONTROL MILKSTONE ON A DAILY BASIS BE
7. to section 4 8 4 11 EXTENDED STORAGE Refertothe following steps for storage ofthe machine over any long period of shutdown time A Clean thoroughly with warm detergent all parts that come in contact with mix Rinse in clear water and dry all parts Do not sanitize NOTE Do not let cleaning solution stand in machine barrel or mix pump during the shutdown period B Remove disassemble and clean the front door and auger shaft Leave disassembled during the shutdown period C Place the auger flights and auger support bushing in a plastic bag with a moist paper towel This will prevent them from becoming brittle if exposed to dry air over an extended period of time over 30 days D Forwater cooled machines that are leftin unheated buildings or buildings subject to freezing the water must be shut off and disconnected Disconnect the water inlet fitting The fitting is located at the rear of the machine Run the compressor for 2 3 minutes to open water valve the front door mustbe attached forthe compressor to run Blow outall water through water inlet Drain the water supply line coming to the machine Disconnect the water outlet fitting E Place the Main Freezer Power OFF ON switch in the OFF position F Disconnect the machine from the source of electrical supply SECTION 5 TROUBLESHOOTING 5 1 ERROR CODES When the machine experiences a problem one of the following error codes will be displayed on the co
8. to the control is completed SERVING PRODUCT Placethe Freezing Cylinder OFF ON switch inthe ON position Press the PUSH TO FREEZE button When the product is at 75 consistency the display will read SERVE For normal dispensing move the spigot handle fully open The machine dispenses product at a reasonable draw rate Ifthe machine is overdrawn the resultis a soft product or a product that will not dispense at all If this occurs allow the machine to run for approximately 30 seconds before dispensing more product A dispense rate adjustoris located under the header panel to the immediate right of the spigothandle Turning the knob counterclockwise will decrease the dispense rate Do not operate the machine when the MIX LOW message is displayed Refill hopper immediately NOTE The machine has a standby and sleep mode After a preset number of freezing cycles it will enter the standby mode followed by sleep mode and remain there until someone draws product or presses the PUSH TO FREEZE button In the sleep mode the machine will keep the product below 41 F 5 C Sleep modes do not take the place of cleaning and sanitizing Federal State and local regulatory agen cies determine frequency of cleaning and sanitiz ing 3 11 NORMAL FREEZE DOWN AND OPERATION The following section contains the recommended operat ing procedures for the safe operation of the machine A B C Sanitize immediately before us
9. 0 lbs C If an adjustment is necessary loosen the four motor plate retaining nuts adjust belttension then retighten the four nuts D Using a straightedge check that the drive motor pulley is aligned with the speed reducer pulley Align the pulley if necessary NOTE Belt life will be increased if new drive belts are tight ened after two or three weeks of operation ADJUSTING NUT Figure 4 4 Belt Tension Adjustment 4 9 CONDENSER CLEANING Theair cooledcondenseris a coppertube and aluminum fin type Condensing is totally dependent upon airflow A plugged condenser filter condenser or restrictions in the louvered panel will restrict airflow This will lower the capacity of the system and damage the compressor The condenser must be kept clean of dirt and grease The machine musthave a minimum of 3 7 5 cm of ventilation onthe right and left sides of the unit for free flow of air Make sure the machine is not pulling over 100 F 37 C airfrom other equipment in the area The water cooled condenser is a tube and shell type The condenser needs a cool clean supply of water to properly cool the machine inlet and discharge lines must be 3 8 I D minimum The condenser and condenser filter require periodic clean ing To clean referto the following procedures 1 Remove the Phillips head screw fromthe bottom of the right side panel andthen slide the panels down and out 2 Toremove the condenser filter gr
10. 9 F If the control panel displays an E12 turn the left Freezing Cylinder Off On switch Off and back On Ifthe error persists contact your Authorized Stoelting Distributor for further assistance NOTE If the right control panel shows an E12 make sure the storage setting is set to NONE Error Code 13 Right Hopper Sensor The Right Hopper Sensor Error E13 indicates a failure of the hopper sensor or an extreme out of range condition lt 34 F or gt 99 F If the control panel displays an E13 turn the right Freezing Cylinder Off On switch Off and back On Ifthe error persists contact your Authorized Stoelting Distributor for further assistance NOTE If the right control panel shows an E13 make sure the storage setting is set to NONE Alternating Flashing Control Panel Lights The display panel lights will flash in an alternating sequence under any error codes Clear the error and place the Freezing Cylinder Off On switch in the Off position and back in the On position 5 3 TROUBLESHOOTING MACHINE PROBLEM POSSIBLE CAUSE REMEDY Power to machine is off 1 Supply power to machine Blown fuse or tripped circuit 2 Replace or reset Machine does not Freeze up auger will not turn 3 Turn CLEAN OFF ON switch to OFF middle Pun position for 15 minutes then restart High pressure cut out tripped 4 Wait until automatic reset for machine to start Front door not in place 5 Assemble front door in pla
11. Caution Hazardous Moving Parts 1 324141 Decal Caution Rotating Blades 1 324200 Decal High Pressure Cut Out Water Cooled 1 324208 Decal Attention Refrigerant Leak Check 1 324393 Decal Stoelting Swirl Logo Drip Tray Support 1 324509 Decal Cleaning Instructions 1 324566 Decal Wired According To 1 324584 Decal Adequate Ventilation 3 1 324592 Decal Hold Ready 1 324593 Decal Power 1 324594 Decal Attention Heat Sensitive 1 324612 Decal Control 1 324686 Decal Danger Automatic Start 1 324803 Decal Domed Stoelting Logo Large Header Panel 1 324804 Decal Domed Stoelting Swirl Header Panel 1 324806 Decal Domed A amp W Logo Header Panel 1 324825 Decal Main Freezer Power 1 324827 Decal Freezing Cylinder 1 324889 Decal Orange Tree 1 368140 Filter Air Condenser 1 396241 Gasket Freezer Base 1 508048 Lubricant Spline 2 oz Squeeze Tube 1 508135 Petrol Gel 4 oz Tube 1 513650 Manual Service 1159584 Mix Out Audible Signal 2177917 Brush Kit 23 6 2 AUGER SHAFT AND FACEPLATE PARTS 314453 2149243 01 624677 we 4157952 131 4157968 Fi31 666786 3170644 625133 624678 2177428 482019 2187812 744262 2187811 624664 417006 ae 624614 uidi cc 744273 24 6 2 AUGER SHAFT AND FACEPLATE PARTS CONTINUED Part Description Quantity 149003 Bushing Front Auger S
12. FICATIONS e E 20 7 16 51 8 cm y 22 55 8 cm 28 1 2 72 3 cm FRONT VIEW SIDE VIEW Figure 1 2 Specification 1 1 2 SPECIFICATIONS Machine with crate 22 55 9 cm 28 71 1 cm 34 3 4 88 3 cm 40 1 4 102 2 cm 28 1 2 72 4 cm 35 1 4 89 5 cm 370 lbs 167 8 kg 450 lbs 204 1 kg 1 Phase 208 230 VAC 60Hz approximately 12A NEMA6 20P power cord provided 1 Phase 220 Se VAC Air cooled units Negus 3 7 6 cm air space on Bon ages Two 0 5 gallon 2 quart 1 89 liters 5 GPH 18 93 liters each Freezing Cylinder 8 5 GPH 32 18 liters both Freezing Cylinders Machine with crate 22 55 9 cm 28 71 1 cm 34 3 4 88 3 cm 40 1 4 102 2 cm 28 1 2 72 4 cm 35 1 4 89 5 cm 385 lbs 174 6 kg 470 lbs 213 1 kg 1 Phase 208 230 VAC 60Hz approximately 12A connection type NEMA6 20P power cord provided E 1 Phase 220 zz VAC Se compressor RO RA Two 0 85 gallon 3 4 quart 3 22 liters 8 GPH 30 29 liters each Freezing Cylinder 11 5 GPH 43 53 liters both Freezing Cylinders SECTION 2 INSTALLATION INSTRUCTIONS 2 1 SAFETY PRECAUTIONS Do not attempt to operate the machine until the safety precautions and operating instructions in this manual are read completely and are thoroughly understood Take notice of all warning labels on the machine The labels have been put there to help maintain a safe working environment The labels have been designed to withstand was
13. FORE IT CANBECOME A SIGNIFICANT FOOD SAFETY PROBLEM In addition to food safety milkstone can cause premature wear to machine parts which can add to costs for replace ment parts or possibly more expensive repairs if worn machine parts are not replaced once they have become excessively worn IMPORTANT DIFFERENCES BETWEEN CLEANING AND SANITIZING CLEANING vs SANITIZING Itis important to distinguish between cleaning and sanitiz ing Although these terms may sound synonymous they are not BOTH are required for adequate food safety and proper machine maintenance CLEANING Is the removal of soil materials from a surface Is a prerequisite for effective sanitizing NOTE An UNCLEAN surface will harbor bacteria that can defy sanitizing efforts Bacteria can develop and resist sanitizing efforts within a layer of soil material milkstone Thorough cleaning pro cedures that involve milkstone removal are critical for operators of frozen dessert machines SANITIZING Kills bacteria Can be effective on clean surfaces only NOTE Using a SANITIZER on an unclean surface will not guarantee a clean and safe frozen dessert machine PROPER DAILY MAINTENANCE The Only Way to Assure Food Safety and Product Quality Proper daily maintenance can involve a wide variety of products and procedures Overall the products and pro cedures fall into three separate categories Please note that this is a brief overview intended for informational
14. OR 1 Turnthe Main Freezer Power Off On switch to the OFF position 2 Remove the knobs on the front door 3 Remove the front door by pulling it off the studs 4 Removethe spigotthrough the bottom ofthe front door 5 Remove all o rings from parts by first wiping off the lubrication using a clean towel Then squeeze the o ring upward to form a loop Fig 3 4 Roll the o ring out of the groove CAUTION Do not use any type of sharp object to remove the o rings Figure 3 4 Removing O Ring B DISASSEMBLY OF AUGER 1 Remove the front auger support and bushing 2 Remove the auger assembly from the machine Pullthe auger out ofthe machine barrel slowly As the auger is being pulled out carefully remove each of the plastic flights with springs 3 Keepthe rearofthe augertippeduponceitis clear of the freezing cylinder to prevent the rear seal assembly from dropping 4 Wipe the spline lubricant off of the hex end of the auger with a paper towel Remove the rear seal assembly Fig 3 5 5 Unscrew the springs from the auger flights Figure 3 5 Rear Seal Assembly 3 5 CLEANING DISASSEMBLED PARTS Disassembled machine parts require complete cleaning sanitizing and air drying before assembling Local and state health codes will dictate the procedure required Some state health codes require a four sink process pre wash wash rinse sanitize air dry while others require a three sink process without the pre was
15. SET Button Left Arrow Button Up Arrow Button Figure 3 2 IntelliTec Control H DRIVEMOTOROVERLOAD The internal drive motor overload will trip ifthe drive motor is overloaded It will reset after approximately 10 12 minutes Ifthe drive motor continues to trip refer to Troubleshooting in Section 7 L MIX LOW LIGHT INDICATOR A MIX LOW message will appear on the LCD display to alert the operator of alow mix condition The message will display when there is approximately one gallon of mix left in the hopper When the MIX LOW message is displayed refill the hopper immediately L MENU NAVIGATION BUTTONS The Menu Navigation Buttons allow the user to display information regarding the machine s status of operation as well as adjust product consistency Fig 3 2 Selection Button SEL The SEL button is used in combination with the up arrow button to enter into the settings of the IntelliTec control This buttonis also usedto navigate through the control settings menu Set Button SET The SET button is used to save achange madeto the product consistency setting It is also used to save changes when modifying control settings Left Arrow Button If the left arrow button is pressed for 5 seconds the display will remain lit Toturn the light off press the left arrow button for 5 seconds The left arrow button is used primarily to navigate through the control settings Up Arrow Button f After pressing the SET button
16. STOR The dispense rate adjustor is located under the header panel to the immediate right of the spigot handles Turn ing the knob counterclockwise will decrease the dispense rate E PUSH TO FREEZE BUTTON The PUSH TO FREEZE button is a membrane or snap switch used to initiate Serve Mode NOTE After the PUSH TO FREEZE button is pressed the drive motor starts After a 3 second delay the com pressor will start F LEDS The membrane switch touchpad features two lights a green LED and an amber LED The green LED is lit during Serve Mode During freeze down it is not lit When product consistency approaches 7596 in the freezing cylinder the green LED flashes The amber LED is on during all other modes Both LEDs alternatively flash if an error occurs or if the freezing cylinder is off G CLEAN BUTTON The CLEAN button is a membrane or snap switch When the button is pressed the freezing cycle stops and the drive motor will start A CLEAN message will display on the LCD screen along with a 5 minute countdown timer To exitthe CLEAN mode turn the Freezing Cylinder OFF ON switch to the OFF position or press the CLEAN button again If the machine is left in CLEAN for more than 20 minutes an error code E4 willbe displayed onthe display panel Place the Freezing Cylinder OFF ON switch in the OFF position and back in the ON position to clear this error Push to Freeze Green LED Amber LED Clean Button SEL Button
17. ary once high levels of milkstone have developed While these products are very effective for removing HIGH levels of milkstone they are not ideal for two reasons 1 PRODUCT SAFETY Strong acids are dangerous chemicals Carefully follow safety instructions provided with delimer products 2 MACHINE DAMAGE Strong acids will attack metal and rubber causing premature wear of parts The use of a delimer needs to be closely monitored to avoid damage to machine surfaces and parts With proper daily use of STERA SHEEN or its equivalent there is no need for the use of a DELIMER DO NOT USE BLEACH BLEACH HAS ABSOLUTELY NO CLEANING PROPERTIES BLEACH IS CORROSIVE It will damage components of the machine causing premature wear and metal corrosion GENERAL PURPOSE CLEANERS General purpose cleaners do not have the ability to re move milkstone Milkstone will become a problem if not remedied with additional products and procedures THE USE OF CHLORINE TEST STRIPS Test strips are used to determine concentrations of active chlorine in sanitizing solutions To use the strips tear off a small portion and submerge it into the sanitizing solution Then compare the color change to the color key on the side of the test strip dispenser to determine the approximate chlorine concentration The ideal concentration of chlorine needs to be 100 ppm as stated by the FDA NOTE Follow the directions on the container for proper con cent
18. asp the top and pull off Visually inspect for dirt If the filter is dirty shake or brush excess dirt off the filter and wash in warm soapy water Once the filter is clean rinse thoroughly in warm clear water and shake dry taking care not to damage the filter in any way Figure 4 5 Figure 4 5 Condenser Filter Removal 3 Visually inspect the condenser for dirt by shining alightthroughthe coil fromthe back inside of the condenser 4 Ifthe condenseris dirty place a wettowel overthe outside of the condenser 5 Using compressed air or a CO2tank blow outthe dirt from the inside of the condenser Most of the dirt will cling to the wet towel NOTE If the condenser is not kept clean refrigeration effi ciency will be lost 4 10 PREVENTATIVE MAINTENANCE Itis recommended that a preventative maintenance sched ule be followed to keep the machine clean and operating properly The following steps are suggested as apreventa tive maintenance guide The United States department of agriculture and the food and drug administration require that lubricants used in food zones be certified for this use Use lubricants only in accordance with the manufacturer s instructions A Daily checks Checkfor any unusual noise or condition and repair immediately B Monthly checks Check the condenser filter for dirt Refer to section 4 9 C Quarterly Checks Check drive belts for wear and tighten belts if necessary Refer
19. ce Drive belt failure 1 Replace drive belt Machine will not Consistency temperature setting is too 2 Turn Consistency Adjustment knob counter shut off firm clockwise 3 Refrigeration problem 3 Check system See Section 5 1 CutOut setting is too high 1 Adjust the CutOut amps See Section 3 10 Product is too firm 2 Product break down 2 Drain clean and sanitize machine Fill with fresh mix 1 No vent space for free flow of cooling 1 A minimum of 3 of vent space required See air Section 2 2 Air temperature entering condenser is 2 Change location or direct hot air away from above 100 F machine Condenser is dirty 3 Clean See Section 3 Product is too soft 4 CutOut setting is too low 4 Adjust the CutOut amps See Section 3 10 Stabilizers in mix are broken down 5 Remove mix clean sanitize and freeze down with fresh mix Auger is assembled incorrectly 6 Remove mix clean reassemble sanitize and freeze down Refrigeration problem 7 Check system See Section 5 No mix in hopper 1 Fill hopper with mix Capacity of machine is being 2 Slow up on the draw rate exceeded 3 Wait for automatic reset If condition Drive motor overload tripped continues call distributor for service 4 Replace drive belt Drive belt failure 5 Turn CLEAN OFF ON switch to OFF middle Freeze up Auger will not turn position for 15 minutes then restart Worn drive belt 1 Replace
20. crease When it reaches 2 8A open the spigot take a 6 8 ounce sample and measure the temperature For most soft serve mixes the desiredtemperature is between 19 0 F and 19 5 F Draw samples at every increase of 0 2A until reaching the desired consistency andtemperature NOTE Show the sample to the customer and make sure it meets their required consistency and temperature 16 17 Record the amps value 18 Placethe Freezing Cylinder OFF ON switch in the OFF position D ADJUSTING THE INTELLITEC CONTROL 19 Press the SEL button The display will read DISPLAY 20 Press the left arrow button once The display will read BASIC 21 Press the up arrow fl button once The display will read CutOut amps 22 Changethevaluetothe recorded value by pressing the SET button A cursor will start blinking under the far right digit 23 Press the left arrow button to move the cursor Press the up arrow fl button to increase the digit When a digit reaches 9 pressing the up arrow ft button again will change the value to 0 24 Press the SET button to save the value The LCD will read CutOut Set OK 25 Press the SEL button The LCD will read CutOut amps along with the programmed value from the previous step 26 27 28 E 29 30 31 32 33 34 Press the SEL button three times The LCD will read EXITMENU Press the up arrow fl button to exit the menu Adjustment
21. drive belt Freeze up Auger will not turn 2 Turn CLEAN OFF ON switch to OFF middle position for 15 minutes then restart Not tensioned properly 3 Adjust belt tension Product does not dispense Drive belt slipping or squealing Outside surface of rear auger seal is 1 Clean lubricant from outside of rear seal lubricated lubricate inside of seal and reinstall 2 Rear seal missing or damaged 2 Check or replace 3 Seal o ring missing damaged or 3 Check or replace installed incorrectly 4 Worn or scratched auger shaft 4 Replace auger shaft Rear auger seal leaks 1 Front door knobs are loose 1 Tighten knobs 2 Spigot parts are not lubricated 2 See Section 3 3 Chipped or worn spigot o rings 3 Replace o rings 4 5 Front door leaks O rings or spigot installed wrong 4 Remove spigot and check o ring Inner spigot hole in front door nicked or 5 Replace front door scratched 21 22 SECTION 6 REPLACEMENT PARTS 6 1 DECALS AND LUBRICATION Part Description Quantity 208135 Brush 4 X 8 X 16 Barrel 1 208380 Brush 1 4 X 3 X 14 1 208401 Brush 1 X 3 X 10 1 208467 Brush 3 8 X 1 X 5 1 236025 Card Cleaning Instruction 1 324065 Decal Water Inlet 1 324105 Decal Caution Electrical Shock 1 324106 Decal Caution Electrical Wiring Materials 1 324107 Decal
22. e Make sure the Freezing Cylinder Off On switch is in the OFF position Fill the hopper with at least 2 5 gallons of mix Place a container under the spigot and open the spigot to allow the mix to flush out about 8 ounces 0 23 liters of sanitizing solution and liquid mix Placethe Freezing Cylinder OFF ON switch in the ON position Press the PUSH TO FREEZE button NOTE After the drive motor starts there is a 3 second de lay before the compressor starts G When the product is at 7596 consistency the display will read SERVE Open the spigot to dispense product H The machine dispenses product at a reasonable draw rate Ifthe machine is overdrawn the resultis a soft product or a product that will not dispense at all If this occurs allow the machine to run for approximately 30 seconds before dispensing more product Adispense rate adjustoris located under the header panel to the immediate right of the spigothandle Turning the knob counterclockwise will decrease the dispense rate I Do not operate the machine when the MIX LOW message is displayed Refill the mix container immediately NOTE The machine has a standby and sleep mode After a preset number of freezing cycles it will enter the standby mode followed by sleep mode and remain there until someone draws product or presses the PUSH TO FREEZE button In the sleep mode the machine will keep the product below 41 F 5 Sleep modes do not take the
23. e manufacturer s instructions B Install the mix inlet regulator into the hopper C Pour the sanitizing solution into the hopper Place the Main Power OFF ON and Freezing Cylinder OFF ON switches in the ON position Press the CLEAN button Check for leaks 1 Check for leaks at the front door seals 2 Check the drain tray located under the front dor for leaks coming from the rear of the rear auger seal Usinga sanitized soft bristle brush or equivalent dipped in sanitizing solution clean the hopper sides mix inlet regulator and underside of the hopper cover After five minutes open the spigot to expel sanitizing solution Drain all of the solution from the machine Whenthe solution has drained press the CLEAN button to stop the auger and place the Main Power OFF ON and Freezing Cylinder OFF ON switches in the OFF position Allow the freezing cylinder to drain completely The machine is now sanitized and ready for adding mix 3 10 INITIAL FREEZE DOWN AND OPERATION Every Stoelting soft serve machine needs to be set onsite The following adjustment will provide optimal product con sistency while prolonging product life NOTE The machine is designed for correct operation in ambient temperatures between 50 and 110 F Temperatures out of that range may cause refrig eration problems and product quality issues A ADDING MIX 1 Sanitize the machine immediately before use 2 Make sure the Freezing Cylinder OFF ON
24. e provided to assist the reader The purpose of safety symbols is to attract your attention to possible dangers The safety symbols and their explanations deserve your careful attention and understanding The safety warnings do not by themselves eliminate any danger The instructions or warnings they give are not substitutes for proper accident prevention measures If you need to replace a part use genuine Stoelting parts with the correct part number or an equivalent part We strongly recommend that you do not use replacement parts of inferior quality A Safety Alert Symbol This symbol Indicates danger warning or caution Attention is required in order to avoid serious per sonal injury The message that follows the symbol contains important information about safety Signal Word Signal words are distinctive words used throughout this manual that alert the reader to the existence and relative degree of a hazard A WARNING The signal word WARNING indicates a potentially hazardous situation which if not avoided may result in death or serious injury and equipment property damage AL caution The signal word CAUTION indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury and equipment property damage CAUTION The signal word CAUTION not preceded by the safety alert symbol indicates a potentially hazardous situation which if not avoided may result in e
25. ects in materials and workmanship under normal use and proper maintenance appearing within five 5 years and that all other components of such equipment manufactured by Stoelting will be free from defects in material and workmanship under normal use and proper maintenance appearing within twelve 12 months after the date that such equipment is originally installed 2 Disclaimer of Other Warranties THIS WARRANTY IS EXCLUSIVE AND STOELTING HEREBY DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE 3 Remedies Stoelting s sole obligations and Buyer s sole remedies for any breach of this warranty shall be the repair or at Stoelting s option replacement of the affected component at Stoelting s plant in Kiel Wisconsin or again at Stoelting s option refund of the purchase price of the affected equipment and during the first twelve 12 months of the warranty period deinstallation reinstallation of the affected component from into the equipment Those obligations remedies are subject to the conditions that Buyer a signs and returns to Stoelting upon installation the Checklist Warranty Registration Card for the affected equipment b gives Stoelting prompt written notice of any claimed breach of warranty within the applicable warranty period and c delivers the affected equipment to Stoelting or its designated service location in its original packaging crating also within that period Buyer shall bea
26. erior with 90 to 110 F 32 C to 43 C detergent water and wipe dry Do not use highly abrasive materials as they will mar the finish A mild alkaline cleaner is recommended Use a soft cloth or sponge to apply the cleaner For bestresults wipe with the grain of the steel A Clean the rear seal surface from inside of the freezing cylinder B Using sanitizing solution and the large barrel brush provided sanitize the freezing cylinder by dipping the brush in the sanitizing solution and brushing the inside of the freezing cylinder C Remove the drip tray by pulling from the front panel Clean and replace the drip tray 3 8 ASSEMBLING MACHINE Toassemblethe machine parts refer to the following steps NOTICE Petrol Gel sanitary lubricant or equivalent must be used when lubrication of machine parts is specified NOTICE The United States Department of Agriculture and the Food and Drug Administration require that lu bricants used on food processing equipment be certified for this use Use lubricants only in accor dance with the manufacturer s instructions A Assemble all o rings onto parts dry without lubrication Then apply a thin film of sanitary lubricant to exposed surfaces of the o rings B Lubricate the rear seal area on the auger shaft with a thin layer of sanitary lubricant Install the rear seal o ring Lubricate the outside of the rear seal o ring with sanitary lubricant C Installthe stainless steel rear
27. fully N Secure the front doorto the machine by placing the knobs onthe studs and tightening until finger tight Do not overtighten A proper o ring seal can be observed through the transparent front door 3 9 SANITIZING Sanitizing mustbe done after the machine is clean and just before the machine is filled with mix Sanitizing the night before is not effective However you should always clean the machine and parts after using it NOTE The United States Department of Agriculture and the Food and Drug Administration require that all cleaning and sanitizing solutions used with food pro cessing equipment be certified for this use When sanitizing the machine refer to local sanitary regu lations for applicable codes and recommended sanitizing products and procedures The frequency of sanitizing must comply with local health regulations Mix sanitizer according to manufacturer s instructions to provide a 100 parts per million strength solution Mix sanitizer in quanti ties of no less than 2 gallons of 90 F to 110 F 82 C to 43 C water Allow sanitizer to contact the surfaces to be sanitized for 5 minutes Any sanitizer must be used only in accordance with the manufacturer s instructions CAUTION Risk of Product Damage Avoid prolonged contact of sanitizer with machine parts Sanitizer may cause corrosion of stainless steel parts if there is prolonged contact A Prepare 2 gallons of sanitizing solution following th
28. h error has occurred the earliest error code is erased A timer also begins when an error occurs The timer records the number of hours since the error occurred If power to the machine is interrupted the timer will stop until power has been restored F and amps The suction gas temperature on the freezing cylinder andthe drive motor amps are recorded at the time of the error Aux Temp F Ambient temperature of the IntelliTec control is recorded at the time of the error Str F The storage temperature is recorded at the time of the error VAC and Mode A calculated input voltage and mode at which the error occurred are recorded Following are descriptions of each mode Mode Description Start of freezing cycle Compressor and drive motor on Stir Cycle Compressor off Standby Mode Sleep 1 Mode Sleep 2 Mode Clean Mode Startup 0 JO Oo PO DY O co Storage only refrigeration o Freezing cycle is shut down _ ech Door safety switch triggered ch N High pressure cutout Up Time hours This value is a record ofthe total time the machine has been in service If power is interrupted the timer will stop until power is restored This timer does not reset RUN STATISTICS In addition to dynamic readings and recorded error code details the IntelliTec control records rolling averages of run statistics Following are the readings available under the RUNSTATS menu On Time
29. h step The fol lowing procedures are a general guideline only Consult your local and state health codes for the procedures required in your location A Prepare detergent water by mixing 2 oz of Palmolive detergent or equivalent in 2 gallons of 90 to 110 F 32 to 43 C water Place all parts in the detergent solution and clean with provided brushes B Rinse all parts with clean 90 to 110 F 32 to 43 C water C Wash the hopper and freezing cylinder with the 90 to 110 F 32 to 43 C detergent water and brushes provided Referto Figure 3 6 Figure 3 6 Clean Hoppers D Clean the rear seal surfaces from the inside of the freezing cylinder with the 90 to 110 F 32 to 43 C detergent water 3 6 SANITIZING MACHINE PARTS A Use Stera Sheen or equivalent sanitizing solution mixed according to manufacturer s instructions to provide a 100 parts per million strength solution Mix sanitizer in quantities of no less than 2 gallons of 90 to 110 F 32 C to 43 C water Any sanitizer must be used only in accordance with the manufacturer s instructions B Place all parts in the sanitizing solution for 5 minutes then remove and let air dry completely before assembling in machine 3 7 CLEANING THE MACHINE The exterior should be keptclean atalltimesto preservethe luster ofthe stainless steel A high grade of stainless steel has been used onthe machine to ease cleanup To remove spilled or dried mix wash the ext
30. h the CutOut value determines therangeoftemperatures or temperature window of the product Decreasing the temperature decreases the temperature window and under normal use increases the amount of freezing cycles This creates a greater chance of product breakdown by stirring the product often Increasing the Cut In T increases the temperature window which decreases freezing cycles and increases the chance of heat shock within the product Cycles count This setting determines the number of freezing cycles during Serve Mode Increasing the value willincrease the total time in Serve Mode Factory default is 16 cycles This results in Serve Mode lasting about 2 to 2 1 2 hours without the PUSH TO FREEZE button being pressed or a spigot handle being pulled If the PUSH TO FREEZE button is pressed or the spigot handle is pulled at any time during Serve Mode the Cycles count will reset 4 7 OTHER SETTINGS SERVICE PERSONNEL ONLY Changing any setting on the IntelliTec control will alter machine operation and affect the product temperature consistency or life Referto the IntelliTec Control System Settings sheetlocated in the information pouch behind the headerpanelofthe machine If any ofthefollowing settings on the IntelliTec control differ from the System Settings sheet itis recommended to revert those settings to factory defaults Stir On sec Adjustments to this setting affect the amount of time the auger rotates i
31. hing and cleaning All labels must remain legible for the life ofthe machine Labels should be checked periodi cally to be sure they can be recognized as warning labels If danger warning or caution labels are needed indicate the part number type of label location of label and quantity required along with your address and mail to STOELTING ATTENTION Customer Service 502 Hwy 67 Kiel Wisconsin 53042 2 2 SHIPMENT AND TRANSIT The machine has been assembled operated and inspected at the factory Upon arrival at the final destination the entire machine must be checked for any damage which may have occurred during transit With the method of packaging used the machine should arrive in excellent condition THE CARRIER IS RESPON SIBLE FOR ALL DAMAGE IN TRANSIT WHETHER VISIBLE OR CONCEALED Do not pay the freight bill until the machine has been checked for damage Have the carrier note any visible damage on the freight bill If concealed damage and or shortage is found later advise the carrier within 10 days and request inspection The customer must place claim for damages and or shortages in shipment with the carrier Stoelting Inc cannot make any claims against the carrier 2 3 MACHINE INSTALLATION Installation must be completed by a qualified electrician refrigeration specialist Incorrect installation may cause personal injury se vere damage to the machine and will void factory warranty Installation of the mach
32. ine involves moving the machine close to its permanent location removing all crating setting in place assembling parts and cleaning A Uncrate the machine B Accurate leveling is necessary for correct drainage of machine barrel and to insure correct overrun Figure 2 1 Space and Ventilation Requirements Place a bubble level on top of the machine at each corner to check for level condition If adjustment is necessary level the machine by turning the bottom part of each leg in or out C The machine has a base gasket that must be installed Separate the gasket and install it with the seam to the back Make sure the angled side of the gasket is facing up D Correct ventilation is required The rightside ofthe machine is the air intake and left side is the discharge Both sides must have 3 clearance CAUTION Failure to provide adequate ventilation will void war ranty E Placethe Main Freezer Power Off On switch inthe OFF position F Connect the power cord to the proper power supply The plug connected to the machine is a NEMA 6 20P Check the nameplate on your machine for proper supply The unit must be connected to a properly grounded receptacle The electrical cord furnished as partofthe machine has athree prong grounding type plug The use of an extension cord is not recommended if necessary use one with a size 12 gauge or heavier with ground wire Do not use an adapter to circumvent the grounding req
33. ing G Press SET button to save the setting and exit the edit mode H Press the up arrow and left arrow x buttons to navigate through the rest of the settings as needed 1 When all changes have been completed press the up arrow button f from ExitMenu to return to the current mode display 4 5 READINGS SERVICE PERSONNEL ONLY The IntelliTec control continuously monitors and records temperatures voltages amps and error code details Each ofthese readings are beneficialto service personnel when troubleshooting DISPLAY READINGS Following are the readings available under the DISPLAY menu Hopper L F Hopper R F The temperature of the left and right hoppers are constantly monitored by the IntelliTec control Cycles count This reading counts down the number of cycles in the current Serve Mode The starting value is dependant uponthe Cycles setting onthe Intelli Tec control F and amps Suction line temperature on the freezing cylinder and drive motor amps are available on the same screen to assist with setup and troubleshooting Aux Temp F This reading provides the ambient temperature around the Intelli Tec control Supply V VAC A calculated input voltage is recorded ERROR CODE READINGS Thefollowing details are recorded under the ERRCODES menu for each of the last 25 error codes received Err1 hours A numerical count of the last 25 error codes is recorded When the 26t
34. n the stir cycle The stir cycle occurs in Serve Mode Standby Mode and Sleep 2 Mode Stir Off sec Adjustments to this setting affect the time between stir cycles The stir cycle occurs in Serve Mode Standby Mode and Sleep 2 Mode On Time sec Increasing this value willincrease the length of the freezing cycle during Standby Mode and result in a decrease of average product temperature in the barrel Off Time sec Increasingthis value willincreasethe time between freezing cycles in Standby Mode andresultin an increase of product temperature in the barrel Stb Time sec This setting determines the total amount of time in Standby Mode SH DrvOn sec Adjustments to this setting affect the amount of time the auger rotates in the stir cycle This stir cycle only occurs in Sleep 1 Mode SI1DrOff sec Adjustments to this setting affect the time between stir cycles The stir cycle only occurs in Sleep 1 Mode SI2Cutln F Changing this setting affects the temperature at which the freezing cycle starts in Sleep 2 Mode SI2CtOut F Changing this setting affects the temperature at which the freezing cycle stops in Sleep 2 Mode DftOffTm sec In Serve Mode this value determines the maximum time without a freezing cycle If this valueis met a freezing cycle will start In the event of a freezing cylinder temperature sensor failure this value affects the amount of time bet
35. ntrol panel Each error code directs you to the system location of the malfunction ERRORCODE MALFUNCTION 1 Soft 2 High Torque 3 Run Time 4 Clean 5 Freezing Cylinder Sensor 6 Hopper Sensor single hopper machines 7 Drive Motor 8 Cab Sensor 9 High Pressure Cutout 10 Auxiliary Sensor 11 Low Temperature 12 Left Hopper Sensor 13 RightHopper Sensor To return the machine to normal operation any error causing condition must be corrected and the Freezing Cylinder Off On switch must be placed in the Off position and back inthe On position before the affected side ofthe machine will return to normal operation 5 2 TROUBLESHOOTING Error Code 1 Soft Error The SoftError E1 isaninternalcontrolboard error thatisloggedforfuture analysis Therefrigeration is never stopped and the machine will continue to operate normally Error Code 2 High Torque If the control panel displays a High Torque Error E2 the controller has sensedthatthe drive motor is running at 12596 of the preset CutOut amp setting for 10 or more seconds This may be due to the product consistency adjustment being set too high Place the Main Power OFF ON switch in the OFF position wait until the product in the freezing cylinder thaws and return the switch to the ON position Follow the instructions in Section3 to reduce the product consistency by a few levels If theerrorpersists contact your AuthorizedStoelting Distributor for further assistance Er
36. place of cleaning and sanitizing Federal State and local regulatory agen cies determine frequency of cleaning and sanitiz ing 3 12 MIX INFORMATION Mix can vary considerably from one manufacturer to another Differences in the amount of butterfat content and quantity and quality of other ingredients have a direct bearing on the finished frozen product A change inmachine performance that cannot be explained by a technical problem may be related to the mix Proper product serving temperature varies from one manufacturer s mix to another Mixes should provide a satisfactory product in the 20 F to 24 F range Diet and low carb mixes typically freeze to proper consistency at higher temperatures When checking the temperature stir the thermometer in the frozen product to get an accurate reading Old mix or mix that has been stored at too high a temperature can result in a finished product that is unsat isfactory To retard bacteria growth in dairy based mixes the best storage temperature range is between 33 to 38 F 0 5 to 3 3 C SECTION 4 MAINTENANCE AND ADJUSTMENTS 4 1 MACHINE ADJUSTMENT This section is intended to provide maintenance personnel with a general understanding ofthe machine adjustments It is recommended that any adjustments in this section be made by a qualified person 4 2 PRODUCT CONSISTENCY ADJUSTMENT The operator can adjust product consistency by modifying the Fine Adjustment setting on
37. purposes only 1 CLEANING This involves draining mix from the freezing cylinder and rinsing the machine with water Next a cleaner is run through the machine Then the machine is disassembled and removable parts are taken to the sink for cleaning 2 MILKSTONE REMOVAL Since most cleaners do not have the ability to remove milkstone the use of a delimer becomes necessary Although this procedure may not be needed on a daily basis it will usually follow the cleaning procedure It requires letting a delimer solution soak in the machine for an extended period Individual parts are also soaked in a deliming solution for an extended period of time more about delimers in Additional Information 3 SANITIZING Afterthe machine has been cleaned and contains no milkstone the machine is reassembled Then a FDA approved sanitizing solution is run through the machine to kill bacteria The machine is then ready for food preparation As arecommended cleaner and sanitizer for your frozen dessert machine STERA SHEEN has provento be one of the best daily maintenance products for CLEANING Thorough removal of all solids including butterfat and milk fat MILKSTONE REMOVAL Complete removal of milkstone SANITIZING FDA approved no rinse sanitizer for food contact surfaces ADDITIONAL INFORMATION THE USE OF DELIMERS A delimer is a strong acid that has the ability to dissolve milkstone This type of chemical may become necess
38. quip ment property damage NOTICE The signal word NOTICE indicates information or procedures that relate directly or indirectly to the safety or personnel or equipment property TABLE OF CONTENTS Section Description Page 1 Description and Specifications 1 1 DOSCMPUON PR 1 1 2 SPECINCATIONS aieo ea tee tb ee ted tte eed 1 1 3 Modes of Normal Operation 4 1 4 MixLevelilndieators n th eee 6 1 5 Hopper Fietrigeration eet toit rei eed Hee en e et etd 6 1 7 Motor Profile Cutout Compensation ei 6 2 Installation Instructions 2 1 Safety Precautions oooonocccccincconnoncccnnncncnconncnnnnnc cnn nan n carac nn nana nana nc nennen 3 2 2 Shipment and Transit aries 3 2 3 Machine Installation eem nnnm 3 3 Initial Set Up and Operation 3 1 Operator s Safety Precautions 5 3 2 Operating Controls and Indicators esse 5 3 3 Important Information Regarding Cleaning and Sanitizing 7 3 4 Disassembly of Machine Parts uuu uuu 8 3 5 Cleaning Disassembled Parts 9 3 6 Sanitizing Machine Parts 9 3 7 Gl aningthe Machine tits rore ttr tere tre te Pate Pe Reine ren 9 3 8 Assembling the Machine seseeeeen enn 10 3 9 Sa 10 3 10 Initial Freeze Down and Operation eit 11 3 11 Normal Freeze Down and Operation eee 12 3 12 Mix Information 12 Section 4 4 1 4 2 4 3 44 4 5 4 6 4 7 4
39. r the cost and risk of shipping to and from Stoelting s plant or designated service location 4 Exclusions and Limitations This warranty does not extend to parts sometimes called wear parts which are generally expected to deteriorate and to require replacement as equipment is used including as examples but not intended to be limited to o rings auger seals auger support bushings and drive belts All such parts are sold ASIS Further Stoelting shall not be responsible to provide any remedy under this warranty with respect to any component that fails by reason of negligence abnormal use misuse or abuse use with parts or equipment not manufactured or supplied by Stoelting or damage in transit THE REMEDIES SET FORTH IN THIS WARRANTY SHALL BE THE SOLE LIABILITY STOELTING AND THE EXCLUSIVE REMEDY OF BUYER WITH RESPECT TO EQUIPMENT SUPPLIED BY STOELTING AND IN NO EVENT SHALL STOELTING BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER FOR BREACH OF WARRANTY OR OTHER CONTRACT BREACH NEGLIGENCE OR OTHER TORT OR ON ANY STRICT LIABILITY THEORY January 30 2003 721 013 Rev 0 File Policy Manual Warranty softservel
40. ration Two main factors contribute to falling chlorine concentra tions in a sanitizing solution 1 PRODUCT USE As the chlorine in the solution is being used chlorine concentrations fall 2 TIME Astime passes small amounts of chlorine evaporate from the solution That is why you can smell it Sanitizing solutions should not be allowedto fall below 100 ppm chlorine New solutions should be mixed once old solutions become ineffective 3 4 DISASSEMBLY OF MACHINE PARTS High voltage will shock burn or cause death The OFF ON switch must be placed in the OFF position prior to disassembling for cleaning or servicing Do not operate machine with panels removed Before using the machine for the first time complete machine disassembly cleaning and sanitizing procedures need to be followed Routine cleaning intervals and proce dures must comply with the local and state health codes Inspection forworn or broken parts should be made at every disassembly of the machine All worn or broken parts should be replaced to ensure safety to both the operator and the customer and to maintain good machine performance and a quality product Check the wear line on the auger flights on a regular basis Fig 3 3 and replace as needed Frequency of cleaning must comply with the local health regulations l Wear Line Figure 3 3 Auger Flight Wear To disassemble the machine refer to the following steps A DISASSEMBLY OF FRONT DO
41. reezing Cylinder Off On switch Off and back On Ifthe error persists contact your Authorized Stoelting Distributor for further assistance Error Code 8 Cab Sensor A Cab Sensor Error E8 will not occur on the machine Error Code 9 High Pressure Cutout High Pressure Cutout Errors E9 are usually caused by a dirty or inefficient condenser If the control panel displays an E9 on an air cooled machine check for proper air clearance around the machine If the error persists contact your Authorized Stoelting Distributor for further assistance Error Code 10 Auxiliary Sensor An Auxiliary Temperature Sensor Error R10 occurs if the temperature sensor on the control board fails Turn the Freezing Cylinder Off On switch Off and back On If the error persists contact your Authorized Stoelting Distributor for further assistance Error Code 11 Low Temperature The Low Temperature Error E11 occurs when the temperature of the gas refrigerant at the barrel sensor falls below 20 F Although the machine will not shut down the active freezing cycle will immediately end This error usually occurs when the machine continues to run in a low mix condition or if the machine runs out of mix The product towards the front of the barrel tends to freeze solid 20 Error Code 12 Left Hopper Sensor The Left Hopper Sensor Error E12 indicates a failure of the hopper sensor or an extreme out of range condition lt 34 F or gt 9
42. ror Code 3 Run Time The Run Time Error E3 occurs when the compressor runs continuously for 20 minutes withoutthe productreaching consistency in Serve Mode or if the product does not reach proper temperature in Sleep2 Mode This erroris generally caused by very low mix levels in the machine s mix container or from product breakdown Another common cause results from a restriction preventing mix from entering the freezing cylinder Checkthe mix in the hopper If the level mix is low add mix If there is a possibility that the mix has broken down clean and sanitize the machine and replace the mix with fresh product Ice crystals in the hopper can clog the mix inlet system and prevent mix from entering the freezing cylinder Thoroughly thaw mix per manufacturer s recommendations To checkfor ice crystals pour a small amount of product from the mix container through a clean and sanitized sieve or strainer If ice crystals are in the mix check temperature of the walk in cooler where the mix is stored In air cooled machines the Run Time Error may indicate that airflow within the machine has reduced or stopped Checkthe sides andtop ofthe machine for anything that would restrict airflow If the error persists after attempting to clear it contact your Authorized Stoelting Distributor for further assistance Error Code 4 Clean If the machine is left in the Clean Mode for more than 20 minutes the control panel will display a
43. s sec The control records the time of each freezing cycle and provides a rolling average Off Times sec The control records the time between freezing cycles and provides a rolling average Brl Min F The lowest average barrel temperature is recorded Brl Max F The highest average barrel temperature is recorded Stor Min F Thelowestaverage hopperor cabinettemperature is recorded Stor Max F The highest average hopper temperature is recorded Power On hrs This value is a record of the time the machine has been in service If power is interrupted the timer will reset 4 6 ONLY The following adjustments directly affect product consis tency and length of time in Serve Mode The default settings have been created using a 596 milkfat soft serve mix and provide optimal product consistency while pro longing product life CutOut amps ADJUSTMENTS SERVICE PERSONNEL It is recommended to change the CutOut value at initial startup and when changing mix types Adjustments to this setting directly affect the length of the freezing cycle which changes product consistency To properly set the CutOut value refer to Section 3 10 Cut In T F After the consistency value has been determined the Cut In T value can be adjusted The Cut In T is the temperature of the refrigerant gas in the evaporator Changing this setting changes the temperature at which the freezing cycle starts This value along wit
44. sdue sdwe 28s Ju sdwe spo das Sep 7 JeddoH non momo au uo 1961y9y Jefuen gt do gt dwa xny gt as gt DIVA seuull uo U sdwe ER ER ER 298 do sdwe spo 9S Jo y JeddoH 1 ul n5 Lund upn2JdH do gt dwa p xny gt as gt OVA seul HO do 1uno juno2 1uno Jo duet xny se A5 Sei se A5 1nO1O dH NA Sduug SS es 9S Jo Jo A Alddns Jo uo JHS uo ans uod LIS SHO1dH sdwe po xe hd do gt dwel xny gt DES OVA do SS 295 SS mm U Jo due xny JO JHS JO Ins JO4Q LIS JO4dH u UNA 1015 eut dn OVA Jo das do A Alddns umozIS uo du xe 1015 do do say 1nO1OZIS duet Gei UN 9A0d 9S Jo u14JOJQ 1nO1Ode SS YO qo 2es uo qe 14 Modifying Control Settings To change the value of a system function locate the function on the IntelliTec Settings Menu and follow the steps below IMPORTANT Before making changes to any settings record the original values If the setting changes do not achieve desired results revert settings to their original val ues A Press and hold SEL button for 8 seconds While still holding the SEL button press the up arrow button fl The LCD Screen will read DISPLAY B Release both buttons C Press the left arrow button lt to gettothe correct menu Basic Advanced or Storage D Press the up arrow button fT to navigate to the value that needs to be changed E Press SET button to enter edit mode F Press the up arrow button f to change sett
45. seal adapter into the rear seal dry without lubricant Lubricate the inside metal surface of the rear seal adapter and installitontothe auger shaft DO NOT lubricate the outside of the rear auger seal Fig 3 6 Figure 3 6 Lubricate Rear Seal D Lubricatethe hexdrive end ofthe auger with a small amount of spline lubricant A small container of spline lubricant is shipped with the machine E Screw the springs onto the studs in the plastic flights The springs must be screwed into the flights completely to provide proper compression F Install the two plastic flights onto the rear of the auger and insert it part way into the freezing cylinder G Install the remaining plastic flights push the auger into the freezing cylinder and rotate slowly until the auger engages the drive shaft H Apply athin layer of sanitary lubricant to the inside and outside of the auger support bushing Install the bushing onto the auger support and install the auger support into the front of the auger Rotate the auger support so that one leg of the support points straight up l Apply a thin layer of sanitary lubricant to the o rings onthe spigot body and install the spigot body through the bottom of the front door K Apply a thin film of sanitary lubricant to the door seal o ring and fit it into the groove on the rear of the front door M Place the front door assembly on the mounting studs and the push front door againstthe machine care
46. the membrane switch This is the only adjustment that can be made by the operator without using a pass code key sequence Increasing this setting will increase the drive motor amperage cutout and increase product consistency Follow the instructions below to make fine adjustments to product consistency A Place the Main Freezer Power switch in the ON position B Press the SET button on the Control Panel once Fine Adj will appear on the LCD screen Press the up arrow button fl until the desired consistency setting is displayed The higher the number the firmer the product consistency The control may be set from 1 to 9 The value increases by 1 eachtime the up arrow button is pressed After the value reaches 9 numbering restarts at 0 The 0 setting cannot be set Pressthe SET button once to save the setting and return to the current mode display C STOELTING A Polar Ware Company Figure 4 1 Membrane Switch 4 3 LOCKING THE CONTROL PANEL The IntelliTec control has atamper proof mode to prevent unauthorized use When set all buttons on the control panel are disabled Follow the instructions below to lock the control panel A Press and hold the PUSH TO FREEZE button for at least 5 seconds B While still holding the PUSH TO FREEZE button press the CLEAN button once C Release both buttons An asterisk will appear on the bottom line of the display indicating that the control is in the lock out mode
47. ting section of this manual High voltage will shock burn or cause death The OFF ON switch must be placed in the OFF position prior to disassembling for cleaning or servicing Do not operate machine with panels removed PE Freezing Cylinder Off On Switch E ees e e e eg IL II FT FY IntelliTec Control See Figure 3 2 Figure 3 1 Machine Controls A MAIN FREEZER POWER SWITCH The Main Freezer Power switch is a two position rocker switch that supplies power to the IntelliTec control freez ing cylinder circuits and hopper refrigeration system When the switch is placed in the ON position the hopper refrig eration system will run until the preset temperature is reached then it will cycle ON and OFF to maintain that temperature B FREEZING CYLINDER OFF ON SWITCH The Freezing Cylinder OFF ON switch is a two position toggle switch used to supply power to the freezing cylinder control circuit When the switch is in the OFF position the freezing cylinder s refrigeration system and auger will not operate When the switch is in the ON position the machine will be operational C SPIGOT SWITCH The spigot switch is mounted to the spigot cam assembly behind the header panel When the spigot is opened to dispense product the spigot switch opens and the Serve Mode begins D DISPENSE RATE ADJU
48. uirement Do not alter or deform electrical plug in any way Altering the plug to fit into an outlet of different con figuration may cause fire risk of electrical shock product damage and will void warranty SECTION 3 INITIAL SET UP AND OPERATION 3 1 OPERATOR S SAFETY PRECAUTIONS SAFE OPERATION IS NO ACCIDENT observe these rules A B C Know the machine Read and understand the Operating Instructions Notice all warning labels on the machine Wear proper clothing Avoid loose fitting garments and remove watches rings or jewelry that could cause a serious accident Maintain a clean work area Avoid accidents by cleaning up the area and keeping it clean Stay alert at all times Know which switch push button or control you are about to use and what effect itis going to have Disconnectpowerfor maintenance Never attempt to repair or perform maintenance on the machine until the main electrical power has been disconnected Do not operate under unsafe operating conditions Never operate the machine if unusual or excessive noise or vibration occurs Main Freezer Power Off On BN 3 2 OPERATING CONTROLS AND INDICATORS Before operating the machine it is required that the operator knowthe function of each operating control Refer to Figure 3 1 forthe location ofthe operating controls onthe machine For the information regarding error codes dis played on the control panel refer to the troubleshoo
49. upport 2 232734 Cap Rosette Teardrop 3 266076 Clip Drip Tray 2 314453 Cover Hopper 2 381804 Auger Flight 6 E131 8 F131 417006 Grid Drip Tray Metal 1 482019 Knob Front Door Black 4 624598 5 O Ring Outside Spigot Black 5 Pack 4 624614 5 O Ring Top amp Bottom Center Spigot Black 5 Pack 2 624664 5 O Ring Middle Center Spigot Black 5 Pack 1 624677 5 O Ring Mix Inlet Black 5 Pack Spigot Extension Ser 5687 Plus 4 624678 5 O Ring Rear Seal Black 5 Pack 2 625133 O Ring Front Door Red 2 666786 Seal Rear Auger Black 2 694255 Spring Auger Flight 6 E131 8 F131 744260 SV Tray Drip 1 744278 Tray Drain Black Plastic 1 1159501 O Ring amp Bushing Kit 1177429 O Ring amp Spigot Extension Kit z 2149243 01 Mix Inlet Assembly 3 16 Hole Standard Length 2A 2 2177072 Extension Spigot 1 5 2177073 Extension Spigot 2 5 2177074 Extension Spigot 3 2 2177428 Door w Pins Requires 1177429 1 2187811 Spigot Body Center 1 2187812 Spigot Body Outer 2 3170644 Support Front Auger 2 4157952 Auger Shaft 2 E131 4157968 Auger Shaft 2 F131 25 Gi STOELTING FOODSERVICE EQUIPMENT WARRANTY SOFT SERVE SHAKE FREEZERS 1 Scope Stoelting LLC warrants to the first user the Buyer that the freezer cylinders hoppers compressors drive motors speed reducers augers and auger flights of Stoelting soft serve shake freezers will be free from def
50. ween freezing cycles during Serve Mode Refriger This setting changes how the control handles the storage refrigeration cycle The setting for the E131 and F131 is 2 Hopper on the left control and None on the right control HprCutin F This setting determines the temperature at which the hopper refrigeration cycle starts This setting is only available on the left control HprCtOut F This setting determines the temperature at which the hopper refrigeration cycle stops This setting is only available on the left control Hpr Off min If the temperature sensor in the hopper fails this setting determines the time between hopper refrigeration cycles This setting is only available on the left control Hpr On sec If the temperature sensor in the hopper fails this setting determines the length of the hopper refrigeration cycle This setting is only available on the left control 4 8 DRIVE BELT TENSION ADJUSTMENT To check belt tension refer to Figure 4 4 and follow the steps below Hazardous voltage The Main Freezer Power switch must be placed in the OFF position when disassembling for servicing The freezer must be disconnected from electrical supply before removing any access panel Failure to disconnect power before servicing could result in death or serious injury A Remove the back panel B Use a Burroughs Belt Tension Gauge to set the tensionforthe drive belt Setthe belttension to 35 4
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