IT Management Suite 7.1 SP2 MP1 Rollup Version 7 Release Notes
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1. which causes errors during client registration Table 1 18 Fixed issues for Asset Management Solution 3008422 CMDB Assign to location function does not change location for assets N A after Point fix 2886254 installation 3021924 An asset s Asset Status field value resets to Active when other fields are N A filled in which cause the window to refresh such as Manufacturer or Cost Center 34 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v5 Table 1 18 Fixed issues for Asset Management Solution continued 3021941 The CMDB right click gt Assign Location function fails to assign a location N A 3035221 Bulk editing reverse associations for any asset results in the disappearance of previous bulk edits of reverse associations N A Table 1 19 Fixed issues for Inventory Solution 2985510 The Hardware Summary for the Resource Manager times out when you view a site server or Notification Server Note This fix is works correctly on a Notification Server setup with at least 32 GB RAM and Dual Processors TECH167817 3080528 AexAuditPls exe writes verbose messages with no verbose setting in the policy or on the client N A 3118005 NS Nightly triggers the error Column IsLicensed does not belong to table Inv_Software_Product_License N A Table 1 20 Fixed issues for Software Management Framework2. Filters which the AD Site imports automatically created time out during collection updates 2981593 Delta Resource Membership Update does not refresh the filters that have N A recently been replicated 3008306 Symantec Administrator does not see targets a custom user created N A 2972827 Issue with spGetAccountinternalDetails on Chinese language Notification N A Server 45 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v2 Table 1 39 Fixed issues for Task Server 2762901 Tasks that emulate user contexts do not complete successfully though they N A can complete when that user is logged on 2974038 Key violation duplicate resource key is found in task server list N A 2974053 Max timeout is unlimited on DS 6 9 but it is 2160 minutes on DS 7 1 N A 2969689 Client Task Requests that are orphaned due to missing versions or due N A to tasks that have been deleted are not cleaned up or prevented which causes them to re run when the site server is restarted 2973905 Update filter membership task does not allow for parameters N A 2973944 Tasks fail to use specified credentials on Win2k8 clients N A Table 1 40 Fixed issues for Data Connector 2972780 You cannot import Blank using data connector N A Table 1 41 Fixed issues for Inventory Solution 2869702 Application metering reports never complete N A 2948922 Multiple products have identica
3. IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes symantec IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Legal Notice Copyright 2013 Symantec Corporation All rights reserved Symantec the Symantec Logo the Checkmark Logo and any Altiris or Symantec trademarks are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U S and other countries Other names may be trademarks of their respective owners The product described in this document is distributed under licenses restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors if any THE DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE OR USE OF THIS DOCUMENTATION THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE Symantec Corporation 350 Ellis Street Mountain View CA 94043 http Awww symantec com IT Management Suite 7 1 SP2 MP1 R
4. To uninstall the updated Inventory Solution Inventory Pack for Servers and Application Metering Agents provided with this Rollup 1 Inthe Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Discovery and Inventory gt Windows UNIX Linux Mac 2 Enable the Uninstall policy for each of the agents 3 Schedule the Install policy to install the default Agent versions on clients To uninstall the updated Symantec Management Agent SMA provided with this Rollup 1 Inthe Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Symantec Management Agent gt Windows Enable the Symantec Management Agent for Windows Uninstall policy 3 Schedule the Install policy to install the Symantec Management Agent SMA on clients The original version of the SMA is installed on the clients To uninstall the UNIX Linux Mac Agent provided with this Rollup 1 Inthe Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Symantec Management Agent gt UNIX Linux Mac 2 Enable the Symantec Management Agent for UNIX Linux Mac Uninstall policy 3 Schedule the Install policy to install the default Agent versions on clients To uninstall Deployment Solution DS provided with this Rollup 1 Open the SP2_MP1_V7 rollup s root folder 2 Right click PFInstaller2 utility and then click Run as Administrator By default all rollups are checked 3 Check DS un
5. Installing or upgrading the UNIX Linux Mac ULM Agent on page 14 a Deployment Solution installation or upgrade See Installing or upgrading Deployment Solution on page 15 a Deployment Plug in installation or upgrade See Installing or upgrading the Deployment Plug in on page 17 a Deployment Automation folder installation or upgrade See Installing or upgrading the Deployment Automation Folder on page 17 a Patch Management Solution installation or upgrade IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 7 Installing or upgrading the Symantec Management Platform SMP See Installing or upgrading Patch Management Solution on page 18 Installing or upgrading the Symantec Management Platform SMP Installation Prerequisite Symantec Management Platform 7 1 SP2 MP1 1 7 1 8400 Installing or upgrading in a Hierarchy You must apply the 7 1 SP2 MP1 Rollup to each Symantec Management Platform Server Notification Server in a hierarchy In a hierarchy Symantec recommends that you upgrade the child Notification Servers first and then upgrade the parent Notification Server For information about upgrading Notification Servers in a hierarchy see the knowledge base article Upgrading Notification Servers in a hierarchy at http www symantec com docs HOWTO21657 Cleanup scripts The following cleanup scripts are optional If you decide to run the scripts Symantec recommends that you run them
6. See Table 1 22 on page 36 a Task Server See Table 1 23 on page 37 a Asset Management Solution See Table 1 24 on page 38 a Data Connector See Table 1 25 on page 38 a Inventory Solution See Table 1 26 on page 38 a Software Management Framework See Table 1 27 on page 39 a Deployment Solution See Table 1 28 on page 39 The fixes that were included in Rollup v3 v2 and v1 are also included in this release See Fixed issues in Rollup v3 on page 40 See Fixed issues in Rollup v2 on page 44 See Fixed issues in Rollup v1 on page 47 Table 1 22 Fixed issues for Symantec Management Platform Notification Server 3065617 Filter update times out because the trgCollectionUpdateTargetinvalidate N A target causes errors in the console IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v4 Table 1 22 Server continued Fixed issues for Symantec Management Platform Notification 3129548 CPU spikes to a sustained 100 and does not relent until ISRESET and Altiris service are cycled Improved performance when you updated large collections N A 2868310 This message Update Configuration On Package Servers Accelerated Package Staging is displayed every 5 minutes in task history on the site servers TECH191662 2999045 This message Update Configuration On Package Servers Accelerated Package Staging is displayed every 5 minutes in task hist
7. were not included in the IT Management Suite 7 1 SP2 MP1 release It also contains the fixes that were provided with Rollup versions 1 2 3 4 5 and 6 Rollup v7 includes a list of fixes for the following a Symantec Management Platform NS Core Data Connector Task Server and Software Management Framework This package contains the server side and the agent side fixes that were provided to customers these fixes were not in the 7 1 SP2 MP1 release The server side components should have a version of 7 1 8400 Contains the Symantec Management Platform agent package credentials vulnerability fix For more information see Fixed issues in Rollup v7 See Fixed issues in Rollup v7 on page 25 a This rollup introduces a new Symantec Management Agent version 7 1 15450 8450 a Inventory Solution version that is included in Rollup v7 7 1 7875 a Application Metering plug in version that is included in Rollup v7 7 1 7875 a Inventory Pack for Servers plug in version that is included in Rollup v7 7 1 7870 a Package server version that is included in Rollup v7 7 1 15445 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 5 Prerequisites a Task Server version that is included in Rollup v7 7 1 8450 a UNIX Linux Mac ULM Agent version that is included in Rollup v7 7 1 8287 is the same as in v3 Rollup Note Rollup v7 does not contain new ULM Agent fixes a Deployment Solution version that i
8. 1 8 Fixed issues for Symantec Management Platform Notification Server 3190550 FlushAgentEvents registry key stops NSEs from processing N A 3233000 Unable to import users and computers from Active Directory Distribution N A Groups after you apply the 7 1 SP2 MP1 Rollup v5 3249702 The data container creation process regressed At one time the process N A used fnLongListToTable in the mp1 v2 version but went back to using fnListToGuidTableDal2 The regression added 12 hours to a full replication 3190700 Eliminates unnecessary blocking tablockx on ResourceAssociation table TECH206232 in spResourceAssociationsDeleteData 2998869 Application identity in replication results in 401 unauthorized TECH179382 TECH206247 3195726 Inventory policies are not running on some clients after clients restart N A 3190254 Computers are not imported from Active Directory with a in the OU name N A in OV 3149109 Client computers cannot download a software package that contains an N A asp file 3194839 Creating a Quick Delivery task creates a dependency item that always fails TECH204643 replication Table 1 9 Fixed issues for Task Server 3011373 Tasks are running twice N A IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 30 Fixed issues in Rollup v6 Table 1 9 Fixed issues for Task Server continued 2964185 Condition Evaluation does not work correctly N A Table 1 10 Fixed issues
9. 45 on page 48 a Inventory Solution See Table 1 46 on page 48 Table 1 43 Fixed issues for Symantec Management Platform Notification Server 2855279 CPU spikes to a sustained 100 and does not relent until ISRESET and N A Altiris service are cycled 2756591 spGetResourceltemWithManadatoryResourceAssociation runs slowly N A due to join on vResourceltem 2799261 Specific NSE files from clients do not process These NSE become stale TECH195347 and never process 2952909 Computers and Users that are imported from Active Directory cause Errors N A in logs from Aliis TaskVienagementCienflaskBaseCilenflask TryUpdateSieAssignmentsForUnmanagedDevices 2965187 After upgrade to 7 1 SP2 MP1 actions result in error Failed to load resource TECH198556 associations The user does not have permission to perform this action IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v1 Table 1 44 Fixed issues for Task Server 2706048 CleanupTaskDataTask can cause data loss because of logic errors in N A tmCleanupSummaryOrphans and tmCleanupTaskOrphans 2952903 A Restart Power Control task does not complete because a Task Server N A is changed after a client is restarted 2952912 A WOL Power Control task does not complete because the task instance N A cache is cleared before the task timeout Table 1 45 Fixed issues for Data Connector 2952906 When you open
10. Management Platform Warning If you use the Symantec Installation Manager to run a repair on the Symantec Management Platform or if you run aexconfig configureall reinstall the Rollup at the end IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 9 Installing or upgrading Remote package servers To install or upgrade the Symantec Management Platform 1 Extract the files in 1mms7 1 SP2 MP1 Rollup v7 Sep25 2013 zip file onto the Notification Server computer hard drive Caution Do not extract the rollup binaries to the Altiris folder Caution The PFinstaller2 utility must be present only in the rollup s root folder Open the SP2_MP1_V7 rollup root folder 3 Right click PFInstaller2 utility and then click Run as Administrator By default all rollups are checked 4 To install the assemblies that are required for this rollup check SMP uncheck all other options and then click Install All existing files are replaced with newer ones The rollup installation may take few minutes to finish Note This installation Restarts Altiris services and web services Rollup version information is placed into the registry under HKLM gt SOFTWARE gt ALTIRIS gt POINTFIXES 5 After you finish the Symantec Management Platform upgrade portion run the NS Package Refresh scheduled task to update the new Symantec Management Agent and package server plug in packages before enabling the upgrade policie
11. Note If the Upgrade policy is set to Run Once ASAP the upgrade policy does not run again on the client computers since it has run once already You can either clone the Upgrade policies or create new ones and use the desired filter target Installing or upgrading Deployment Solution Installation Prerequisite Deployment Solution 7 1 SP2 MP1 Rollup v7 includes Deployment Solution version 7 1 7861 Note If you installed the Deployment Solution DS plug in on the Remote site server and you install the Rollup specific registry keys are deleted on the Remote site server When you install the Rollup on the Symantec Management Platform the DS plug in policy is sent to the Remote site server and erases these registry keys on the Remote site server The missing registry keys cause your Remote site server Rollup installation to fail Before you install the Rollup on the Remote site server you must import the registry keys that are listed in the knowledge base article Missing default value or key in registry for DS Installation aborted at http symantec com docs TECH209363 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Installing or upgrading Deployment Solution To install or upgrade Deployment Solution 1 Extract the files in ITMS7 1 SP2 MP1 Rollup v7 Sep25 2013 zip file onto the Notification Server computer hard drive Caution Do not extract the rollup binaries to the Altiris folder Cautio
12. SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v5 Table 1 16 Server continued Fixed issues for Symantec Management Platform Notification 3070246 The OS s ProgramData folder is not scoped for most server build standards TECH205993 to have large amounts of disk space available for a single application A core setting or registry entry is needed to provide an alternate path for Replication s temp folders 3105578 Completed hierarchy replication jobs set the coresettings config TECH204003 EnableNSEventLog setting to false 3090297 If a subnet is created and then unassigned twice it never appears in the TECH202979 console 3061239 Unable to modify monthly shared schedules TECH202299 3064118 The creation of virtual data classes causes the cloning of security roles to N A fail 3006918 Symantec Management Agent upgrade fails to create agent service when TECH205999 previous agent service is marked for deletion Table 1 17 Fixed issues for Task Server 3026443 If the Time Synch service fires and changes the local clock tasks still waiting N A instantly time out 3145665 Client task server starts twice N A 2991372 When you run a task Call Web Service on a server where the web service N A process runs longer than 2 minutes the task always times out after about 2 min 40 sec 3060884 Multiple TaskService Resources can be associated with one Task Server N A
13. SWD policy the Allow user to defer up to a total of TECH204185 option does not work if the Symantec Management Agent s Warning Countdown duration timer is not set to the default setting five minutes Table 1 14 Fixed issues for Deployment Solution 2983938 systemdrive DeployAnywhere is unable to retarget an Intel video card N A on a Compaq 8100 Elite SFF 3144233 Application fault on SBSnsinterface exe faulting on rpcd11 d11 file N A 2951796 Unable to handlenoncriticaldrivers in the selected mode because of vista N A sysprep merge issues reverting to user mode 3058386 Interface service may not correctly handle information to Server service after N A it reads SBS files IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v5 Table 1 15 Fixed issues for Patch Management Solution 3131099 Import of Novell channels list fails due to authorization error TECH204201 3162232 Deadlocks occur that involve spResourceAssociationsDeleteData and N A spPMCore_RemoveBadResourceAssociations 3105154 License registration for client computers does not work when the assessment TECH203418 policy is cached on Notification Server 3177121 No rows returned by spPMWin_GetConfigInfoForSoftwareUpdate for N A Software Update errors appear in Notification Server log during policy refresh on client after upgrade from 7 1SP1 to 7 1SP2 to 7 1SP2MR1 2847090 Mul
14. Uninstall Assemblies are restored from the Backup folder It restores Asset Solution to the 7 1 SP2 MP1 1 state Note This uninstallation restarts Altiris Services and web services Known issues Rollup v7 Table 1 1 Known issues in Rollup v7 Symantec You cannot delete a target from a policy on the first attempt You must make 3198428 Management two attempts before the policy is deleted Platform Symantec When you use the Role and Account import rule to import resources from 3291951 Management Active Directory Security Groups only resources on same the domain as Platform Notification Server are imported Members users and groups or computers that are not part of Notification Server s domain are ignored even if they are members of trusted domains Symantec After you execute Delta Software Discover uninstalled software resources 3230558 Management are reported in the Inv_AddRemoveProgram database table with two Platform entries InstallFlag 1 and InstallFlag 0 Deployment When you use ACC account credentials to run a Create Image task in 3302867 Solution automation the Create Image task fails The following error message is displayed Create Process failed value 5 and error 183 Deployment Pkg Access Credentials are displayed in the registry in Deployment Solution 3304036 Solution Preboot Automation environment in v7 Rollup Deployment If an error occurs when you copy the rollup files to their respect
15. Version 7 Release Notes 44 Fixed issues in Rollup v2 Table 1 37 Fixed issues for Unix Linux Mac continued 2830116 InstallUnixClientTab control preloads all Organizational Groups in the TECH198267 Computer Selector control which causes save failures in large environments 2917973 Client Jobs that contain multiple inventory tasks fail to complete due to a N A timeout 3068848 Core dumps occurring after installing Cumulative Point Fix from 2704391 N A 2981103 See Fixed issues in Rollup v7 on page 25 See Fixed issues in Rollup v6 on page 28 See Fixed issues in Rollup v5 on page 32 See Fixed issues in Rollup v4 on page 36 Fixed issues in Rollup v2 The following list contains the currently reported fixes that are included in this SMP 7 1 SP2 MP1 Rollup v2 If additional information about an issue is available you can access it by clicking the Article ID link Note that N A Not Available The fixed issues are separated into the following IT Management Suite products and components Symantec Management Platform Notification Server See Table 1 38 on page 45 a Task Server See Table 1 39 on page 46 a Data Connector See Table 1 40 on page 46 a Inventory Solution See Table 1 41 on page 46 Software Management Solution See Table 1 42 on page 46 The fixes that were included in Rollup v1 are also included in this release See Fixed issues in Rollup v1 on page 47 IT Ma
16. a Data Connector Import Rule it times out or takes a long N A time to open if the data source has a SQL query that takes 3 minutes or longer to process Table 1 46 Fixed issues for Inventory Solution 2957711 BIOS Inventory Versiondoes not always display correct information N A 2957705 The App Metering agent crashes SMA 7 1 15350 8350 N A 2957683 Targeted Software Inventory policy fails if a user is not logged on tothe N A target computers See Fixed issues in Rollup v7 on page 25 See Fixed issues in Rollup v6 on page 28 See Fixed issues in Rollup v5 on page 32 See Fixed issues in Rollup v4 on page 36 See Fixed issues in Rollup v3 on page 40 See Fixed issues in Rollup v2 on page 44 48
17. after you install the Rollup a Torun the DeleteOrphanReplicationitems script a Torun the DeleteDuplicatedSubnets script Cleanup scripts are located in the SMP Other folder Running the DeleteOrphanReplicationItems script If you have implemented a Notification Server Hierarchy in your environment a DeleteOrphanReplicationitems script is available with this Rollup The purpose of this script is to clean up the unnecessary data that the replication issue already fixed with this Rollup created Customers with a Notification Server Hierarchy must run a manual script to clean up Replication Items before or after this Rollup is applied in each Symantec Management Platform server Symantec recommends pausing NS Processing before you run this task Go to SMP Console gt Settings gt All Settings gt Notification Server gt Notification Server Settings and turn off Server Processing To run the DeleteOrphanReplicationitems script 1 Extract the files in 1tms7 1 SP2 MP1 Rollup v7 Sep25 2013 zip file onto the Notification Server computer hard drive 2 Open the folder SMP gt DeleteOrphanReplicationltems IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 8 Installing or upgrading the Symantec Management Platform SMP 3 Right click PFINstaller exe click Run as Administrator and then accept the UAC User Account Control prompt 4 Click Install files After these scripts complete restart Notification Server Activiti
18. if in BIOS mode 3241767 Bootwiz generates driverdb xml file that contains invalid for xml N A characters which cause the DriverDB to be unavailable on the console Fixed issues in Rollup v6 The following list contains the currently reported fixes that are included in this SMP 7 1 SP2 MP1 Rollup v6 If additional information about an issue is available you can access it by clicking the Article ID link Note that N A Not Available The fixed issues are separated into the following IT Management Suite products and components a Symantec Management Platform Notification Server See Table 1 8 on page 29 a Task Server See Table 1 9 on page 29 Connector Solution See Table 1 10 on page 30 a Asset Management Solution See Table 1 11 on page 30 a Inventory Solution See Table 1 12 on page 30 a Software Management Framework See Table 1 13 on page 31 a Deployment Solution See Table 1 14 on page 31 a Patch Management Solution 28 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 29 Fixed issues in Rollup v6 See Table 1 15 on page 32 The fixes that were included in Rollup v5 v4 v3 v2 and v1 are also included in this release See Fixed issues in Rollup v5 on page 32 See Fixed issues in Rollup v4 on page 36 See Fixed issues in Rollup v3 on page 40 See Fixed issues in Rollup v2 on page 44 See Fixed issues in Rollup v1 on page 47 Table
19. not N A display values for its Application and User columns 2714599 Software Summary view in Resource Manager times out in Inventory Solution N A 7 1 SP2 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 31 Fixed issues in Rollup v6 Table 1 12 Fixed issues for Inventory Solution continued 2767509 Reboot Time Server Inventory and Last bootup time Inventory show a difference when they should match TECH187630 Table 1 13 Fixed issues for Software Management Framework 3136700 Delta Inventory for SMF Software Discovery sends all dat and does not N A remove the software that has been uninstalled 3142782 Software Discovery through Inventory Solution on Delta sends in all data N A which causes significant performance issues on Notification Server 2972712 Maintenance that is required for Managed Policy Item Versions and Item TECH196258 Version Data in large environments see massive growth which affects NS performance 3182705 After software uninstall from any client computer and execution of delta N A software discovery the client computer is absent in the list of Computers with software installed of all discovered software 2747178 Application metering reports do not work because Inv_Windows_File data HOWTO80675 is not replicated 3135945 Software detailed export fails to import Company Vendor data from software N A import XML file 3129502 On a Managed
20. to merge N A the specified duplicate resources 2719712 aexauditpls exe 7 1 sp2 crashes during inventory scan when it interacts N A with SVS 2 1 3071 2994279 Application Metering 7 1 SP2 MP1 plug in DLL s should be signed to prevent N A misidentification by Malware Virus Scanning software Table 1 35 Fixed issues for Software Management Framework 3043267 The SMF agent hangs Policies do not execute until the agent is restarted N A or a user logs on 2958460 AeXNSAgent exe crashes due to Access Violation in N A SMFAgent CoBaseJoblitems DoGetltem when called by out of process COM program Table 1 36 Fixed issues for Deployment Solution 2958411 Firm exe fails to execute when called from any task that executes inan N A x86 preboot environment PXE or Automation folder 3071593 x86 and x64 folders are not present in NSCap temp folder after you install N A SMP MP1 1 on ITMS 7 1 SP2 to ITMS 7 1 SP2MP1 upgrade setup on server computer 2997600 Hierarchy package server issue All new images that are captured are stored N A in NS Server Deployment Task Handler Guid location 2974566 Copy file task fails if the file that is copied already exists on the destination N A system Table 1 37 Fixed issues for Unix Linux Mac 2917968 Managed delivery job fails when package download failure occurs TECH202763 43 IT Management Suite 7 1 SP2 MP1 Rollup
21. 1 16 Fixed issues for Symantec Management Platform Notification Server 3035708 The Symantec Management Agent Install Page Rollout Agent to N A computers grid shows computers with P Address even if they are not in the AgentPushData table 3091060 Filters that include all resources in their definition for example users files TECH206293 etc cause AexSvc and w3wp to consume more memory than expected 3132874 When your edit a report the entire Parameterized Query section randomly TECH206296 disappears 2961491 AD Import NSE fails to process The following error message is displayed N A CommitBatch Couldn t update table dbo Evt _Resource _Merge 2990598 The processing of PkgSvrStatusEvents from multiple package servers at TECH202799 the same time causes conflicts in Codebaseinfo and Packagelnfo temporary tables 3138854 Replication does not work for nested group after you change the replication N A rule configuration 3151316 Database view vTcplpAddress issue N A Due to one of conditions failed i e AND cip DHCPEnabled vip Complex vip Routable in this view discovered computer are filtered out from this view 2762963 Symantec Management Agent does not switch to VPN connection TECH203999 3056837 The AD Import of Security Groups is limited to 1499 resources only TECH206298 3062491 Agent hangs after it receives an SWD policy TECH206299 IT Management Suite 7 1
22. 2882180 A point fix is required for the scheduling option Computer is available at N A the exact scheduled time 3120942 On the Known As page under Software Catalog and Software Library N A Settings you cannot select the Software resource type Error Failed to build KnownAs lookup grid 3161898 Agent fails to use GUID folders for package access in a custom location N A Table 1 21 Fixed issues for Deployment Solution 2943091 Ghconfig does not return the active partition N A 3026427 Tasks execute while the client workstation is not fully configured during N A MiniSetup and then are terminated on a forced restart 3118106 When you restore a Ghost image to a new type of PC Lenovo ThinkPad X1 N A Carbon the image restore always fails when the Ghost executable from Altiris is used 35 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 36 Fixed issues in Rollup v4 See Fixed issues in Rollup v7 on page 25 See Fixed issues in Rollup v6 on page 28 Fixed issues in Rollup v4 The following list contains the currently reported fixes that are included in this SMP 7 1 SP2 MP1 Rollup v4 If additional information about an issue is available you can access it by clicking the Article ID link Note that N A Not Available The fixed issues are separated into the following IT Management Suite products and components Symantec Management Platform Notification Server
23. Open the SP2_MP1_V7 rollup s root folder Right click PFInstaller2 utility and then click Run as Administrator By default all rollups are checked IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 19 Reverting the Symantec Management Platform SMP back to its 7 1 SP2 MP1 1 and uninstalling the updates provided by the Rollup 4 Toinstall the assemblies that are required for this rollup check Patch uncheck all other options and then click Install All existing files are replaced with newer ones The rollup installation may take a few minutes to finish Note This installation restarts Altiris services and web services 5 Information about the rollup version is placed into the registry under HKLM gt SOFTWARE gt ALTIRIS gt POINTFIXES To install or upgrade the Patch Management plug in that is provided in this rollup version 7 1 7865 1 Inthe Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Software gt Patch Management gt Windows 2 Roll out the policy to Windows based clients The software update plug in is installed or upgraded upon policy receipt Note If the Upgrade policy is set to Run Once ASAP the upgrade policy does not run again on the client computers since it has run once already You can either clone the Upgrade policies or create new ones and use the desired filter target To activate the policies you must first upgrade the Symantec Manage
24. cal failure may result if the filter is used as an exclusion N A 2693134 Two retries to install agent after SOI should be increased Agent installation failing in VM client N A 2773149 Changing package servers from constrained to unconstrained causes a package refresh on all packages with all package servers The webpage times out before refresh completes TECH202758 2773138 End of Replication Job fails to build Replication Results to save to Evt_NS_Hierarchy_Replication_Status Failure is due to an arithmetic overflow failure within spBuildHierarchyReplicationStatus to handle the sum of Encoding sizes N A 3049977 After you change the custom schedules for Collect Inventory Policies clients execute the policies twice Once on schedule and then again the next morning when no policy is scheduled TECH202759 2966660 Failed to refresh the Resource Update Summary table Invalid column name id error appears in log TECH202761 41 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v3 Table 1 30 Fixed issues for Task Server 2977700 Unknown exception when you call ASDK collectionmanagement N A webservice 2954853 Run Task Error when Run Task is run from Resource Manager N A 2703606 OriginNSSourceNSld and SourceNSWeb are not updated after Notification N A Server NS for a client is changed to Parent NS from C
25. check all other options and then click Uninstall IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 22 Reverting the Symantec Management Platform SMP back to its 7 1 SP2 MP1 1 and uninstalling the updates provided oO ON OD UW by the Rollup This uninstall reverts Deployment Solution to the 7 1 SP2 MP1 1 state on the Notification Server computer Note This uninstallation restarts Altiris Services web services and PXE Services On Remote site servers go to the folder where the DS rollup files are located Right click PFInstaller2 utility and then click Run as Administrator By default DS and Remote Task Server are checked Click Uninstall This uninstall reverts the Remote site server computer to its 7 1 SP2 MP1 1 state Note This uninstallation restarts Altiris Services web services and PXE Services To uninstall the updated Deployment Solution Agents provided with this Rollup For a 32 bit client computer 1 2 3 In the Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Deployment and Migration gt Windows x86 Enable the Uninstall policy for the Deployment Plug in Schedule the Install policy to install the default Agent versions on clients To uninstall the updated Deployment Solution Agents provided with this Rollup For a 64 bit client computer 1 2 3 In the Symantec Management Console go to Settings gt All Settings gt A
26. eXNSAgentHostSurrogate32 exe in AeXNSAgentHostSurrogate32 exe 3040684 Unquoted path for Symantec Management Agent service N A 2973760 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v3 Table 1 29 Fixed issues for Notification Server Core continued Collection Membership cache change monitoring is not functioning due to inability to run as service account error occurs in logs after you apply the ITMS 7 1 SP2 v4 Rollup TECH196163 2909684 Tasks that are scheduled to run every four weeks show incorrect schedules in the Symantec Management Console after the first run N A 2980090 Agent Push page InstallClient aspx loads slowly due to spGetComputerSelectorDetails running for all discovered computer resources as parameters N A 2900145 Deleted computers on Parent Notification Server do not recreate the resource because the itemreplication record still exists and the hashes match N A 2961375 Site Maintenance Subnets page takes a long time to load if there are many encompassed subnets N A 3041496 Unable to upgrade Symantec Management Agent The following error is displayed Upgrade failed Error message Failed to run action UninstallSurrogatesForx86 N A 2554172 Importing filters for example during replication causes filter membership to be blanked which causes targets to become invalid when they are updated A criti
27. es The PurgeLoG txt log file is created at the root of the c drive Note For customers with a significant number hundreds of thousands of replicated items running these scripts can take some time to finish so plan accordingly In most cases it should take few minutes Running the DeleteDuplicatedSubnets script A DeleteDuplicatedSubnets script is available with this Rollup The purpose of this script is to remove unnecessary copies of subnets which may appear if the same subnets were reassigned to a site manually This script finds all subnets with missing resource keys If duplicate subnets are found with the same IP address the script deletes only those subnets All deleted subnets are logged in subnet log file which is created in the directory with the script after execution To run the DeleteDuplicatedSubnets script 1 Extract the files in ITMS7 1 SP2 MP1 Rollup v7 Sep25 2013 zip file onto the Notification Server computer hard drive Open the folder SMP gt DeleteDuplicatedSubnets Right click PFINstaller exe click Run as Administrator and then accept the UAC User Account Control prompt 4 Click Install files After these scripts complete restart Notification Server Activities Note For customers with a significant number of duplicated subnets running these scripts can take some time to finish so plan accordingly In most cases it should take few minutes Installing or upgrading the Symantec
28. for Connector Solution 3149976 When you are running the Altiris Profiler Data Connector Import Rule N A works However if Profiler is closed the Import Rule hangs the server requiring IIS to be reset Table 1 11 Fixed issues for Asset Management Solution 3128954 Error as Virtual Window Handler unexpected error occurred is N A displayed when you click Receiving To Stockroom link on Receive Items page for Invoice after you install the solution rollup v4 3165038 Failed to construct the dynamic virtual window error when you edit TECH181076 resource type with foreign key data class Table 1 12 Fixed issues for Inventory Solution 3243772 When you apply the 7 1 SP2 MP1 v5 Rollup the Server Inventory Plug in TECH208027 for Windows Package is not updated to the 7 1 7867 0 version as indicated in the v5 release notes 3204101 Hardware Inventory misses many data classes The agent appears to collect N A the data but it fails to merge the data into the NSI Failed to merge the results of lt approach2 gt lt approach2 gt with the final result 3151567 Executable Usage Metering Report Drill Down fails to load and times out TECH202747 2965299 File Baseline Task fails cloning or adding a new File Baseline Task times N A out 2858659 Clean up references on the queries that still use WrkSta table N A 3142992 The Executable Usage gt Drill down to Executable Usage report does
29. g or upgrading the UNIX Linux Mac ULM Agent Installation Prerequisite Symantec Management Agent 7 1 SP2 MP1 Rollup v7 does not contain any new fixes for the ULM Agent If you have Rollup v3 v4 v5 or v6 installed you do not need to upgrade the ULM Agent to v7 Rollup To install or upgrade the ULM Agent 1 Extract the files in ITMS7 1 SP2 MP1 Rollup v7 Sep25 2013 zip file onto the Notification Server computer hard drive Caution Do not extract the rollup binaries to the Altiris folder Caution The PFinstaller2 utility must be present only in the rollup s root folder Open the SP2_MP1_V7 rollup root folder Right click PFInstaller2 utility and then click Run as Administrator By default all rollups are checked IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 15 Installing or upgrading Deployment Solution 4 To install the assemblies that are required for this rollup check ULM uncheck all other options and then click Install 5 Information about the rollup version is placed into the registry under HKLM gt SOFTWARE gt ALTIRIS gt POINTFIXES To install the ULM Agent 1 Inthe Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Symantec Management Agent gt UNIX Linux Mac gt Symantec Management Agent for UNIX Linux Mac Upgrade 2 Roll out the policy to the desired clients The UNIX Linux Mac Agent is upgraded upon policy receipt
30. gents Plug ins gt Deployment and Migration gt Windows x64 Enable the Uninstall policy for the Deployment Plug in Schedule the Install policy to install the default Agent versions on clients To uninstall the updated Deployment Automation Folder provided with this Rollup 1 On the Notification Server computer go to C ProgramFile Altiris Notification Server NSCap bin Win64 X64 Deployment Automation PEInstall_ x86 In the PEInstall_x86 folder delete the PEInstall_x86 exe file IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 23 Reverting the Symantec Management Platform SMP back to its 7 1 SP2 MP1 1 and uninstalling the updates provided by the Rollup Go to c ProgramFile Altiris Notification Server NSCap bin Win64 X64 Deployment Automation PEInstall x64 In the PEInstall_x64 folder delete the PEInstall_x64 exe file In the Symantec Management Console go to Settings gt Deployment gt Create Preboot Configurations and select the existing PEInstall Preboot Configurations Click Recreate Preboot Environment but do not click Save Changes This action launches Bootwiz exe You can see it launch in Task Manager on the Notification Server computer This action also recreates PEInstall_x86 exe and PEInstall_x64 exe in the respective folders on the Notification Server computer After you update automation folders on Notification Server and all package servers use the Deployment Automation Folder fo
31. hild NS 2972490 The agent removes or changes special characters in vb scripts N A Table 1 31 Fixed issues for Asset Management Solution 2972609 You get a server error when you receive over 250 line items at a time ona N A single invoice 2959566 fnAssetHierarchyTree is removed after you upgrade from 7 1 SP1 to 7 1 N A SP2 MP1 directly 3041690 The report All Resources Picker Report that advanced resource pickers N A uses within Asset is slow because of string localization For example the Software Product picker on the Software License Edit page Table 1 32 Fixed issues for Data Connector 2939594 dataupdatemode for the resource association is completeset instead of N A appendupdaterows 2840038 Data Connector 7 1 2 does not import all values from multi valued attribute N A in LDAP Table 1 33 Fixed issues for Inventory Rule Management 2631036 IRM does not import the synchronization policy during the upgrade N A Table 1 34 Fixed issues for Inventory Solution 2951507 Server Inventory causes Oracle to hang N A 42 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v3 Table 1 34 Fixed issues for Inventory Solution continued 2983795 Inventory Task with the Printer data class selected crashes the Symantec N A Management Agent 2756221 Cannot import software resource Error message reads unable
32. ifferent MAC addresses See Fixed issues in Rollup v7 on page 25 See Fixed issues in Rollup v6 on page 28 See Fixed issues in Rollup v5 on page 32 39 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 40 Fixed issues in Rollup v3 Fixed issues in Rollup v3 The following list contains the currently reported fixes that are included in this SMP 7 1 SP2 MP1 Rollup v3 If additional information about an issue is available you can access it by clicking the Article ID link Note that N A Not Available The fixed issues are separated into the following IT Management Suite products and components a Notification Server Core See Table 1 29 on page 40 a Task Server See Table 1 30 on page 42 a Asset Management Solution See Table 1 31 on page 42 a Data Connector See Table 1 32 on page 42 a Inventory Rule Management See Table 1 33 on page 42 a Inventory Solution See Table 1 34 on page 42 a Software Management Framework See Table 1 35 on page 43 a Deployment Solution See Table 1 36 on page 43 a Unix Linux Mac ULM See Table 1 37 on page 43 The fixes that were included in Rollup v2 and v1 are also included in this release See Fixed issues in Rollup v2 on page 44 See Fixed issues in Rollup v1 on page 47 Table 1 29 Fixed issues for Notification Server Core 2948643 SMA agent crashes during upgrade to 7 1 SP2 MP1 with fatal error in module N A A
33. in NSLogs N A after you run the Collect Full Inventory Task 3304876 Altiris AppMeteringAgent plug in stop time is longer than 10 seconds N A 3304881 Agent crash in MAgent DilUnregisterSErvert d33a N A 3044310 After agents are upgraded to 7 1 SP2 MP1 1 the application metering agent N A randomly crashes the SMA agent Fatal error occurs in module AMAgent dll in AeXNSAgentHostSurrogate32 exe 3304878 Each time the Agent with Application Metering plug in updates N A configuration memory usage increases and is never released for AeXNSAgentHostSurrogate32 exe Table 1 6 Fixed issues for Software Management Framework 3193741 Import of the big package to Software Library or by using UNC does not N A work properly 3111615 The hashes in the itemreplication table on the child get set with an invalid TECH204681 hash and are never updated Replication continuously replicates the items IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v6 Table 1 7 Fixed issues for Deployment Solution 3032790 Apply System Configuration tasks do not replicate or function properly N A in Hierarchy Associated configurations may not be replicated until Differential is run 3260487 RILO inventory shows up as errors even though it is successful on the N A Symantec Management Platform 3256644 FIRM has problems or seems to have problems copying to EFI systems N A even
34. is set to Run Once ASAP the upgrade policy does not run again on the client computers since it has run once already You can either clone the Upgrade policies or create new ones and use the desired filter target To activate the policies you must first upgrade the Symantec Management Agent on the client computers otherwise the policy is not targeted properly Installing or upgrading the Symantec Management Agent on client computers Installation Prerequisite Symantec Management Platform 7 1 SP2 MP1 1 7 1 8400 This rollup introduces a new Symantec Management Agent version 7 1 15450 8450 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 11 Installing or upgrading Remote Task Servers To install or upgrade the Symantec Management Agent on client computers 1 Inthe Symantec Management Console go to Settings gt Agent Plug ins gt Symantec Management Agent gt Windows gt Non Site Servers gt Symantec Management Agent for Windows x64 or 86 Non Site Server Upgrade to 64 bit or 32 bit Symantec Management Agent 7 1 2 Roll out the policy to Windows based clients The Symantec Management Agent is upgraded upon policy receipt Note If the Upgrade policy is set to Run Once ASAP the upgrade policy does not run again on the client computers since it has run once already You can either clone the Upgrade policies or create new ones and use the desired filter target You can either clone the Upgrade po
35. ite 7 1 SP2 MP1 Rollup Version 7 Release Notes 38 Fixed issues in Rollup v4 Table 1 23 Fixed issues for Task Server continued 2996388 Servers and site servers running scripts cannot use system tokens like N A COMPUTERNAME Table 1 24 Fixed issues for Asset Management Solution 2976813 Resource Merge allows resources with the No Delete attribute to be merged N A into other resources 2879828 Parameter Value Providers for some Asset CMDB reports are lost aftera N A cloned instance of the report is saved Table 1 25 Fixed issues for Data Connector 3129549 Out of memory exception occurs when you run a connector rule N A 3051496 Evt_Resources_Import_Results Event table is not populated ASPX page N A provides an index out of range exception because there are no records in this table Table 1 26 Fixed issues for Inventory Solution 3105213 Server class Inv_Reboot_History does not accurately show the restart N A history of a computer 2989297 Application metering drill down report never completes N A Note This fix was successful and it was successfully tested for up to 10 000 entries However the report still times out at 50 000 entries 3018059 The Symantec Management Agent service keeps terminating unexpectedly N A AMAgent crashes the process AeXNSAgentHostSurrogate32 exe 3041497 Custom Inventory Tasks SWD task remain in a Running status N A IT Management Sui
36. ive folders 3267214 Solution on Notification Server and Remote site server the Deployment Solution v6 rollup installation does not restart the services that it initially stopped IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 25 Fixed issues in Rollup v7 Fixed issues in Rollup v7 The following list contains the currently reported fixes that are included in this SMP 7 1 SP2 MP1 Rollup v7 If additional information about an issue is available you can access it by clicking the Article ID link Note that N A Not Available The fixed issues are separated into the following IT Management Suite products and components Symantec Management Platform Notification Server See Table 1 2 on page 25 a Task Server See Table 1 3 on page 26 a Asset Management Solution See Table 1 4 on page 27 a Inventory Solution See Table 1 5 on page 27 a Software Management Framework See Table 1 6 on page 27 a Deployment Solution See Table 1 7 on page 28 The fixes that were included in Rollup v6 v5 v4 v3 v2 and v1 are also included in this release See Fixed issues in Rollup v6 on page 28 See Fixed issues in Rollup v5 on page 32 See Fixed issues in Rollup v4 on page 36 See Fixed issues in Rollup v3 on page 40 See Fixed issues in Rollup v2 on page 44 See Fixed issues in Rollup v1 on page 47 Table 1 2 Fixed issues for Symantec Management Platform Notificatio
37. l associated key files which cause metering N A information to display incorrectly Table 1 42 Fixed issues for Software Management Solution 2806233 Installed Software and With Unassigned Type folders and views fail N A to open 2964439 When WOL is enabled for MDP WOL Compliance task is performed for all TECH199794 discovered resources not only for apply to resources 2861675 The Software Compliance by Managed Delivery Policy report lists all TECH173786 historically targeted systems instead of those that the policy currently targets See Fixed issues in Rollup v7 on page 25 See Fixed issues in Rollup v6 on page 28 46 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 47 Fixed issues in Rollup v1 See Fixed issues in Rollup v5 on page 32 See Fixed issues in Rollup v4 on page 36 See Fixed issues in Rollup v3 on page 40 Fixed issues in Rollup v1 The following list contains the currently reported fixes that are included in this SMP 7 1 SP2 MP1 Rollup v1 If additional information about an issue is available you can access it by clicking the Article ID link Note that N A Not Available The fixed issues are separated into the following IT Management Suite products and components a Symantec Management Platform Notification Server See Table 1 39 on page 46 a Task Server See Table 1 44 on page 48 a Data Connector See Table 1
38. lease Notes 13 Installing or upgrading Asset Management Solution To install or upgrade the Application Metering plug in that is provided in this rollup version 7 1 7875 1 Inthe Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Discovery and Inventory gt Windows UNIX Linux Mac gt Application Metering Plug in for Windows Upgrade 2 Roll out the policy to Windows based clients The Application Meter Agent is upgraded upon policy receipt Note If the Upgrade policy is set to Run Once ASAP the upgrade policy does not run again on the client computers since it has run once already You can either clone the Upgrade policies or create new ones and use the desired filter target To activate the policies you must first upgrade the Inventory Agent on the client computers otherwise the policy is not targeted properly To install or upgrade the Inventory Pack for Servers plug in that is provided in this rollup version 7 1 7870 Rollup v7 does not contain any new fixes for Inventory Packs for Servers plug in If you updated Inventory Pack servers plug in to version 7 1 7870 with Rollup v6 installation you do not need to upgrade this plug in after Rollup v7 installation 1 Inthe Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Discovery and Inventory gt Windows UNIX Linux Mac gt Inventory Pack for Servers Plug in Upgrade 2 Roll out the policy to Wi
39. licies or create new ones and use the desired filter target Installing or upgrading Remote Task Servers Installation Prerequisite Symantec Management Platform 7 1 SP2 MP1 1 7 1 8400 Rollup v7 contains a new package server version 7 1 8450 To upgrade remote Task Server the standard TS upgrade policy must be used To install or upgrade Remote Task Server 1 Inthe Symantec Management Console go to Settings gt Notification Server gt Site Server Settings gt Task Service gt Advanced 2 Verify that Task Service Upgrade x64 or Task Service Upgrade x86 is enabled and that it targets the correct task servers Note If the upgrade policy is set to Run Once ASAP the upgrade policy does not run again on the client computers since it has run once already You can either clone the upgrade policies or create new ones and use the desired filter target Installing or upgrading Inventory Solution Installation Prerequisite Inventory Solution 7 1 SP2 MP1 This rollup introduces a new Inventory Solution version 7 1 7875 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Installing or upgrading Inventory Solution To install or upgrade Inventory Solution 1 Extract the files in ITMS7 1 SP2 MP1 Rollup v7 Sep25 2013 zip file onto the Notification Server computer hard drive Caution Do not extract the rollup binaries to the Altiris folder Caution The PFinstaller2 utility must be present
40. ment Agent on the client computers otherwise the policy is not targeted properly Reverting the Symantec Management Platform SMP back to its 7 1 SP2 MP1 1 and uninstalling the updates provided by the Rollup This rollup does not have an uninstall option for the Symantec Management Platform SMP instead it has a Revert to MP1 option After you revert the SMP back to its 7 1 SP2 MP1 1 state reapply any Point fixes and rollups that you installed before the v7 Rollup To revert the Symantec Management Platform SMP back to 7 1 SP2 MP1 1 To uninstall Inventory Solution provided with this Rollup To uninstall the updated Inventory Solution Inventory Pack for Servers and Application Metering Agents provided with this Rollup IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 20 Reverting the Symantec Management Platform SMP back to its 7 1 SP2 MP1 1 and uninstalling the updates provided by the Rollup To uninstall the updated Symantec Management Agent SMA provided with this Rollup To uninstall the UNIX Linux Mac Agent provided with this Rollup To uninstall Deployment Solution DS provided with this Rollup To uninstall the updated Deployment Solution Agents provided with this Rollup For a 32 bit client computer To uninstall the updated Deployment Solution Agents provided with this Rollup For a 64 bit client computer To uninstall the updated Deployment Automation Folder provided with this Rollup To unins
41. n Server 3266024 Symantec Management Platform agent package credentials vulnerability HOWTO85078 For more information see the knowledge base article Symantec Management Platform 7 0 and 7 1 Agent Vulnerability IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v7 Table 1 2 Fixed issues for Symantec Management Platform Notification Server continued 3227049 InvalidCastException in ExpandResourceDataRules when you retrya N A replication job 3193848 After you run a report that returns more than one result for a computer record N A you cannot open Resource Manager 3144375 After a user requests software from the Software Portal and Notification N A Server sees the request and a scheduled task is created the task is not sent to the user s agent 3062385 The Purge maintenance page times out on loading in environments with N A large databases 3226170 Agents request config and send basic inventory every 6 8 seconds N A 3091202 Many NS Agents performing GetPackagelnfo requests can prevent N A package servers from being able to perform GetPackagelnfo requests 3253599 Customer identified Cross Site Scripting vulnerability in N A Altiris Console Default aspx 3242216 Resource History page is slow to load N A 3127630 Report parameter editing creation dialog times out or takes a long time N A 3302175 Default filter Windows 2000 XP Vista 7 8 Works
42. n The PFinstaller2 utility must be present only in the rollup s root folder Open the SP2_MP1_V7 rollup s root folder Right click PFInstaller2 utility and then click Run as Administrator To install the assemblies that are required for this rollup check DS uncheck all other options and click Install Information about the rollup version is placed into the registry under HKLM gt SOFTWARE gt ALTIRIS gt POINTFIXES To install or upgrade Deployment Solution on Remote site server 1 2 Create a new folder on Deployment Solution remote site server Copy the DS rollup folder with its contents and the PFinstaller2 utility to the newly created folder on the remote site server On the remote site server right click PFInstaller2 utility and then click Run as Administrator By default DS and Remote Task Server are checked To install the assemblies that are required for this rollup click Install Information about the rollup version is placed into the registry under HKLM gt SOFTWARE gt ALTIRIS gt POINTFIXES Note This installation restarts Altiris services web services and PXE services on both Notification Server and Remote site server 16 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 17 Installing or upgrading the Deployment Plug in Installing or upgrading the Deployment Plug in To install or upgrade the Deployment Plug in For 32 bit client computers 1 Inthe Symantec Manageme
43. nagement Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v2 Table 1 38 Fixed issues for Symantec Management Platform Notification Server 2967891 After you change the custom schedules for Collect Inventory Policies N A clients execute the Policies twice 2925178 Relocate Up does not reset Resource GUID when parent already has that N A resource 2972747 NSEs are sent with different GUIDs from the same client TECH198274 2974142 NS Console Search takes so long that the page times out The stored TECH157206 procedure contains poor SQL logic 2972856 You can only add 15 or less Software Purchases to a Software License at N A a time or the console throws a webpage error 2972447 CPU spikes to a sustained 100 and does not relent until ISRESET and N A Altiris service are cycled Improve performance when you update large collections 2973792 Report_Print function has a broken icon N A 2973771 Report Data Snapshot Purging tab does not load correctly N A 2773288 Building of Data Containers for replication takes a long time and sometimes N A times out due to use of ItemResource view 2973746 Replicated security account under account management becomes disabled N A if edited 2973845 SMA Agent does not update basic inventory when IP of managed computer N A is changed 2763086 In large Enterprise environments 70k resources 100 sites and 1k N A subnets
44. ndows based clients The Server Inventory Agent is upgraded upon policy receipt Note If the Upgrade policy is set to Run Once ASAP the upgrade policy does not run again on the client computers since it has run once already You can either clone the Upgrade policies or create new ones and use the desired filter target To activate the policies you must first upgrade the Inventory Agent on the client computers otherwise the policy is not targeted properly Installing or upgrading Asset Management Solution Installation Prerequisite Asset Management Solution 7 1 SP2 MP1 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 14 Installing or upgrading the UNIX Linux Mac ULM Agent To install or upgrade Asset Management Solution 1 Extract the files in ITMS7 1 SP2 MP1 Rollup v7 Sep25 2013 zip file onto the Notification Server computer hard drive Caution Do not extract the rollup binaries to the Altiris folder Caution The PFinstaller2 utility must be present only in the rollup s root folder Open the SP2_MP1_V7 rollup root folder Right click PFInstaller2 utility and then click Run as Administrator By default all rollups are checked To install the assemblies that are required for this rollup check Asset uncheck all other options and then click Install Information about the rollup version is placed into the registry under HKLM gt SOFTWARE gt ALTIRIS gt POINTFIXES Installin
45. nt Console go to Settings gt All Settings gt Agents Plug ins gt Deployment and Migration gt Windows x86 gt Deployment Plug in Upgrade 2 Do a policy rollout to Windows based clients The Deployment Agent is upgraded upon policy receipt Note The Deployment Agent version is 7 1 7861 To install or upgrade the Deployment Plug in For 64 bit client computers 1 Inthe Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Deployment and Migration gt Windows x64 gt Deployment Plug in Upgrade 2 Do a policy rollout to Windows based clients The Deployment Agent is upgraded upon policy receipt Note The Deployment Agent version is 7 1 7861 Installing or upgrading the Deployment Automation Folder Follow the Deployment Automation folder installation steps for all upgrade scenarios To install or upgrade the Deployment Automation Folder 1 Onthe Notification Server computer go to C Program File Altiris Notification Server NSCap bin Win32 X86 Deployment Automation PEInstall_x86 2 Delete PEInstall_x86 exe from the PEInstall_x86 folder Delete PEInstall_x64 exe from C Program File Altiris Notification Server NSCap bin Win64 X64 Deployment Automation PEInstall_x64 4 Open the Symantec Management Console and go to Settings gt Deployment gt Create Preboot Configurations 5 Select the existing PEInstall Preboot Configurations IT Management Suite 7 1 SP2 MP1 Rollu
46. ollup Version 7 Release Notes This document includes the following topics About the IT Management Suite 7 1 SP2 MP1 Rollup version 7 a Prerequisites a Before you install this Rollup a General installation and upgrade information a Installing or upgrading the Symantec Management Platform SMP a Installing or upgrading Remote package servers a Installing or upgrading the Symantec Management Agent on client computers a Installing or upgrading Remote Task Servers a Installing or upgrading Inventory Solution a Installing or upgrading Asset Management Solution a Installing or upgrading the UNIX Linux Mac ULM Agent a Installing or upgrading Deployment Solution a Installing or upgrading the Deployment Plug in a Installing or upgrading the Deployment Automation Folder a Installing or upgrading Patch Management Solution IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes About the IT Management Suite 7 1 SP2 MP1 Rollup version 7 a Reverting the Symantec Management Platform SMP back to its 7 1 SP2 MP1 1 and uninstalling the updates provided by the Rollup a Known issues Rollup v7 a Fixed issues in Rollup v7 a Fixed issues in Rollup v6 a Fixed issues in Rollup v5 a Fixed issues in Rollup v4 a Fixed issues in Rollup v3 a Fixed issues in Rollup v2 a Fixed issues in Rollup v1 About the IT Management Suite 7 1 SP2 MP1 Rollup version 7 The IT Management Suite 7 1 SP2 MP1 Rollup version 7 contains point fixes that
47. only in the rollup s root folder Open the SP2_MP1_V7 rollup root folder Right click PFInstaller2 utility and then click Run as Administrator By default all rollups are checked To install the assemblies that are required for this rollup check Inventory uncheck all other options and then click Install All existing files are replaced with newer ones The rollup installation may take a few minutes to finish Note This installation restarts Altiris services and web services Information about the rollup version is placed into the registry under HKLM gt SOFTWARE gt ALTIRIS gt POINTFIXES To install or upgrade the Inventory plug in that is provided in this rollup version 7 1 7875 1 In the Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Discovery and Inventory gt Windows UNIX Linux Mac gt Inventory Plug in Upgrade Roll out the policy to Windows based clients The Inventory Agent is upgraded upon policy receipt Note If the Upgrade policy is set to Run Once ASAP the upgrade policy does not run again on the client computers since it has run once already You can either clone the Upgrade policies or create new ones and use the desired filter target To activate the policies you must first upgrade the Symantec Management Agent on the client computers otherwise the policy is not targeted properly 12 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Re
48. ory on the site servers TECH204829 2926461 Replication items are not cleaned up after a Replication job times out or finishes Instead several Class types remain in the database accumulating and slowing down the system N A 2941050 Tasks that are replicated down to the children do not run if clients were migrated from another Child Notification Server N A 2962951 AD Import Rules of security groups for both computers and users overwrite all existing filter memberships for the computers and the users that are found in those import rules TECH200958 2950385 Members of security roles other than Symantec Administrators cannot see the custom targets created by the Symantec Administrators and vice versa N A 3064125 Package server agent unable to set file permissions when path depth exceeds 256 characters TECH202089 2971465 SMA occasionally fails to finish creating a Program Execution event and sending it to Notification Server TECH203439 3061165 AD User Import Rules do not seem to behave as they used to before MP1 N A Table 1 23 Fixed issues for Task Server 3056878 Replicated task schedule does not execute on the Child Notification Server N A 2836541 Server Job conditions do not work with child client job results N A 2961802 Client computers stop running tasks due to excess local task instances in N A the cache 37 IT Management Su
49. p Version 7 Release Notes 18 Installing or upgrading Patch Management Solution Click Recreate Preboot Environment but do not click Save Changes This action launches Bootwiz exe which you can see in Task Manager on the Notification Server computer It recreates PEInstall_x86 exe and PEInstall_x64 exe in the respective folders on the Notification Server computer The new DLL is used for this new preboot Note Once automation folders are updated in Notification Server and on all the package servers you can uninstall your current automation folders You can then reinstall new automation folders by using the Deployment Automation Folder for Windows x86 x64 Install policy Installing or upgrading Patch Management Solution Installation Prerequisite Patch Management Solution 7 1 SP2 MP1 Rollup v7 introduces a new version of the SWU plug in 7 1 7875 This SWU Software update plug in contains a fix that targets specific issues with the SWU plug in 7 1 7865 upgrade Note Symantec recommends that you use this fix if you had issues with the upgrade to SWU plug in 7 1 7865 To install or upgrade Patch Management Solution 1 Extract the files that are contained in ITMS7 1 SP2 MP1 Rollup v7 Sep25 2013 zip onto the Notification Server computer hard drive Caution Do not extract the rollup binaries to the Altiris folder Caution The PFlnstaller2 utility must be present only in the rollup s root folder
50. r Windows x86 x64 Uninstall policy to uninstall your automation folders and reinstall the default automation folder In the Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Deployment and Migration gt Windows x86 Windows x64 To uninstall Patch Management Solution provided with this Rollup 1 2 Open the SP2_MP1_V7 rollup s root folder Right click PFInstaller2 utility and then click Run as Administrator By default all rollups are checked Check Patch uncheck all other options and click Uninstall This uninstall reverts Patch Management Solution to its 7 1 SP1 MP1 1 state on the Notification Server computer Note This uninstallation restarts Altiris Services and web services To uninstall the updated Patch Management Solution Agents provided with this Rollup 1 In the Symantec Management Console go to Settings gt All Settings gt Agents Plug ins gt Software gt Patch Management gt Windows Enable the Uninstall policy Schedule the Install policy to install the default Agent versions on clients IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 24 Known issues Rollup v7 To uninstall Asset Management Solution provided with this Rollup 1 Open the SP2_MP1_V7 rollup s root folder 2 Right click PFinstaller2 utility and then click Run as Administrator By default all rollups are checked 3 Check Asset uncheck all other options and click
51. rmation After you install the rollup you may see errors in the log The number of errors depends on the level of Symantec Management Platform activity The less activity the smaller is the number of errors Warning Do not open the c windows assembly gac_msil folder in Windows Explorer for a11 files that you plan to install Opening this folder can cause the d11 file to disappear General installation and upgrade information You can install the Symantec Management Platform either with all the solutions or with individual solutions Each component has its own installation steps The steps for installation and upgrade are identical a Symantec Management Platform installation or upgrade See Installing or upgrading the Symantec Management Platform SMP on page 7 a Remote package servers installation or upgrade See Installing or upgrading Remote package servers on page 9 a Symantec Management Agent installation or upgrade See Installing or upgrading the Symantec Management Agent on client computers on page 10 a Remote Task Server installation or upgrade See Installing or upgrading Remote Task Servers on page 11 a Inventory Solution installation or upgrade See Installing or upgrading Inventory Solution on page 11 a Asset Management Solution installation or upgrade See Installing or upgrading Asset Management Solution on page 13 a UNIX Linux Mac Agent installation or upgrade See
52. s included in Rollup v7 7 1 7861 a Patch Management version that is included in Rollup v7 7 1 7875 a Asset Management Solution version that is included in Rollup v7 7 1 7858 is the same as in v3 Rollup Prerequisites IT Management Suite 7 1 SP2 MP1 1 You must be running ITMS 7 1 SP2 MP1 1 before you install the ITMS 7 1SP2 MP1 v7 rollup The ITMS 7 1 SP2 MP1 1 release addresses a stored procedure issue in the MP1 release For more information about this issue see the knowledge base article KNOWN ISSUE ITMS 7 1 2 MP1 Failed to load resource associations The user does not have permission to perform this action at http symantec com docs TECH198556 If you need to upgrade to ITMS 7 1 SP2 MP1 1 refer to the knowledge base article Upgrading to ITMS 7 1 SP2 MP1 1 Best Practices at http www symantec com docs TECH197966 For additional information about the 7 1 SP2 MP1 1 release see the IT Management Suite 7 1 SP2 MP1 1 Release Notes at http www symantec com docs DOC5955 For additional information about the 7 1 SP2 MP1 release see the T Management Suite 7 1 SP2 MP1 Release Notes at http www symantec com docs DOC6052 Before you install this Rollup Symantec recommends that you apply this rollup within a maintenance window when the Symantec Management Platform SMP experiences minimal activity IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 6 General installation and upgrade info
53. s process described in the nstalling or upgrading the Remote Package Servers topic See Installing or upgrading Remote package servers on page 9 Installing or upgrading Remote package servers Installation Prerequisite Symantec Management Platform 7 1 SP2 MP1 1 7 1 8400 Rollup v7 does not contain any new fixes for Remote package servers If you updated Remote package server to version 7 1 15445 with Rollup v6 installation you do no need to upgrade package server after Rollup v7 installation As a best practice upgrade the site servers package servers before you upgrade client computers Before you upgrade the package server agent you should first IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 10 Installing or upgrading the Symantec Management Agent on client computers upgrade the Symantec Management Agent on those computers To upgrade the Symantec Management Agent see nstalling or upgrading the Symantec Management Agent on client computers See Installing or upgrading the Symantec Management Agent on client computers on page 10 To upgrade the Symantec Management Agent on your package servers 1 In the Symantec Management Console go to Settings gt Notification Server gt Site Server Settings gt Package Service gt Advanced gt Windows 2 Verify that the Windows Package Server Agent Upgrade is enabled and that it targets the correct package servers Note If the Upgrade policy
54. tall Patch Management Solution provided with this Rollup To uninstall the updated Patch Management Solution Agents provided with this Rollup To uninstall Asset Management Solution provided with this Rollup To revert the Symantec Management Platform SMP back to 7 1 SP2 MP1 1 1 Open the SP2_MP1_V7 rollup s root folder 2 Right click PFInstaller2 utility and then click Run as Administrator By default all rollups are checked 3 Check SMP uncheck all other options and then click Uninstall Assemblies are restored from the Backup folder It restores the SMP to the 7 1 SP2 MP1 1 state 4 Reapply the latest Notification Server Point fixes and Rollups which were applied before you installed the v7 Rollup Note This installation restarts Altiris Services and web services To uninstall Inventory Solution provided with this Rollup 1 Open the SP2_MP1_V7 rollup s root folder 2 Right click PFInstaller2 utility and then click Run as Administrator By default all rollups are checked IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 21 Reverting the Symantec Management Platform SMP back to its 7 1 SP2 MP1 1 and uninstalling the updates provided by the Rollup Check Inventory uncheck all other options and then click Uninstall This uninstall reverts Inventory Solution to the 7 1 SP2 MP1 1 state on the Notification Server computer Note This installation restarts Altiris Services and web services
55. tations includes a N A SubcollectionGuid that does not exist as an item 3256195 Some files that were removed from the client are not removed from the TECH182567 database by Inventory s file scan Table 1 3 Fixed issues for Task Server 3256315 Manually assigned agents to task server took more time for assigning N A 3160531 Client Task Agent may enter the loop when the fail to post task status to TS N A Server StatusEVT error 3237520 Clients do not get any task server back from the Symantec Management N A Platform 3256652 Job Task Status Detail report does not return any results once a job or task N A is selected 26 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 27 Fixed issues in Rollup v7 Table 1 3 Fixed issues for Task Server continued 3180565 Run Script task on server removes a part of a Script when you use the N A signs within the script Table 1 4 Fixed issues for Asset Management Solution 3229268 Asset Search report does not display active assets TECH208821 3238013 Parameter Value Providers behavior in some default and some custom Asset N A reports Table 1 5 Fixed issues for Inventory Solution 3228349 spSoftwareToProductAssociation takes longer than 18 minutes N A 3137846 Inv_HW_Processor_Name_Windows is not included to replication N A 2830662 Error message SetColumn Couldn t set Installed Date appears
56. te 7 1 SP2 MP1 Rollup Version 7 Release Notes Fixed issues in Rollup v4 Table 1 27 Fixed issues for Software Management Framework 3108518 Agent Service Start causes update system settings message followed by TECH202915 a restart 2702662 Multiple entries for software with different versions are present in the TECH182434 Installed Software reports and resource lists when software is upgraded 3095493 The SMF agent gets into a hung state Policies do not execute until Agent N A restart or user log on 3048833 Delayed job runs on clients regardless of schedule N A 2931056 Users with permissions to limited tasks can see all tasks and select any task N A when they create a managed software delivery policy 3088086 Managed Delivery Policy fails to run on VMware client if network adapter N A is disconnected Table 1 28 Fixed issues for Deployment Solution Deployment Agent fails to retarget Intel Centrino Advanced N 6205 Wi Fi N A and Intel Centrino Ultimate N 6300 Wi Fi Laptop computers known to PXE become unknown to PXE when booted N A through a docking station Client sbs file is not populated with full results of soGetPXEClientinfo N A Sending a reboot to automation task to the LinuxPE environment causes N A system to continually restart to LinuxPE environment We query only the AC_TCPIP table for MAC addresses for PXE The N A AC_TCPIPVv6 table may contain d
57. tiple client computers crash Access Violations N A 3105219 Revise task on Child does not recreate modified Updates for Advertisements N A that were received from Parent 3208999 AexPatchUtil exe Xa qnever stops if one of the software updates N A was installed manually See Fixed issues in Rollup v7 on page 25 Fixed issues in Rollup v5 The following list contains the currently reported fixes that are included in this SMP 7 1 SP2 MP1 Rollup v5 If additional information about an issue is available you can access it by clicking the Article ID link Note that N A Not Available The fixed issues are separated into the following IT Management Suite products and components a Symantec Management Platform Notification Server See Table 1 16 on page 33 a Task Server See Table 1 17 on page 34 a Asset Management Solution See Table 1 18 on page 34 a Inventory Solution See Table 1 19 on page 35 a Software Management Framework 32 IT Management Suite 7 1 SP2 MP1 Rollup Version 7 Release Notes 33 Fixed issues in Rollup v5 See Table 1 20 on page 35 a Deployment Solution See Table 1 21 on page 35 The fixes that were included in Rollup v4 v3 v2 and v1 are also included in this release See Fixed issues in Rollup v4 on page 36 See Fixed issues in Rollup v3 on page 40 See Fixed issues in Rollup v2 on page 44 See Fixed issues in Rollup v1 on page 47 Table
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