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DVR4-2500™ - Home Depot

1. 6 CRUISE SET Open the CRUISE SETUP window see next page 7 EXIT Leaves the PTZ SETUP menu Remember After making changes to the settings press click the APPLY button Cruise Mode CRUISE SETUP CH1 TOTAL 0 To setup CRUISE MODE you ll need to CUR POINT 01 define POINTS for each channel with a PTZ camera you want to cruise A POINT is one place that the camera GOTO SET CLEAN needs to move to on its loop STOP TIME 03 SAVE EXIT e Move the camera to the desired position using the arrows e Hit the SET button e The point will be saved Its name will be one digit higher than the previous point e For easy cruise setup define your points in the same order as you want the camera to move through them The GOTO button will take the camera back to a predefined point The CLEAN button will remove all your defined points When you ve set your points select SAVE then EXIT e To start cruise mode select START CRUISE from the pop up menu MAIN MENU e To stop cruise mode select STOP CRUISE form VIDEO SEARGH the same menu PTZ OlLARKT REGORD STOP REGORD START CRUISE START AUTOSEQ PIP MODI p Remember After making changes to the settings press click the APPLY button 47 48 Requirements for Remote Access The primary requirements for accessing the DVR4 2500 via the Internet are A High Speed Internet Connection Video uses a lot of data so you ll need a fast Internet connection in o
2. 9 Rewind During playback this will reverse the footage Press multiple times to increase the speed of the reversing When navigating through menus this button will move the cursor to the left 4 5 6 7 8 15 16 17 18 19 10 Pause During playback will pause the current recording and leave a still frame on screen In live viewing mode this will activate the auto sequence mode where the display automatically cycles through the available camera signals this must be correctly configured and enabled to function correctly 11 Play If pressed in live viewing mode this will take you directly into playback mode and begin playing the most recent recording In playback mode use it to resume playback after pausing or stopping a recording 12 Fast Forward During playback this will speed up the footage Press multiple times to increase the speed of the playback When navigating through menus this button will move the cursor to the right 13 Stop In playback mode pressing this button will stop playback 14 Record Press to immediately start recording This acts as a manual override to the schedule and motion recording modes For a channel to be recorded in this mode or any other it must listed as active in the Camera Setup and Record Setup menus 15 18 Arrows Move the cursor in the selected direction in the menus 19 Select The equivalent of Enter Return on a computer keyboard Use this button t
3. Fl ALARN GENERAL C NO RECORD FRON SUN H 10 ALL cory DEFAULT APPLY EXIT At all other times the DVR is configured not to record anything at all The first step in setting the schedule is choosing which channel you d like to set the schedule for From the CHANNEL drop down menu select the channel you d like to set the schedule for If you d like to set the schedule for more than one channel at a time you have two options One option is to manually enter the same information for each channel individually The other option is to choose ALL trom the CHANNEL drop down menu Selecting this will apply the settings in the schedule to all channels on the DVR If you want to set a base schedule for all channels and then configure them individually select ALL set your basic schedule and then fine tune channels one at a time Changing the ALL schedule will overwrite any schedule already set for individual channels The DVR schedule can be set to record using three different record modes ALARM Will record only when the alarm function has been triggered GENERAL Will record based on the general settings on the DVR either constantly or when motion is detected depending on your motion detection settings NO RECORD As the name suggests the DVR will not record 20 Remember After making changes to the settings press click the APPLY button Setting the Schedule The first step in setting the schedule is choosing which channe
4. Swannr lug amp playsecurity Advanced security made easy DVR4 2500 4 Channel H 264 Digital Video Recorder Me is FT _ manaa 3 a re SG Ge Ge es Gay Operating Instructions Before You Beg FCC Verification NOTE This equipment has been tested and found to comply with the limits for Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and If not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help These devices comply with part 15 of the FCC Rules Operation is subject to the following two conditions 1 These devices may not cause harmful interference and 2 These devices must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE Prohibition
5. 1e Video Setup Menu VGA RESOLUTION The VIDEO SETUP menu allows you to control the video signals being sent by the DVR VIDEO STS EH You can configure settings for both composite video BNC outputs and the VGA connection lon Ghanrted ia APPLY EXIT VGA RESOLUTION This setting will determine how detailed the image sent to a VGA compatible monitor connected via the VGA port on the rear of the DVR will be The term VGA is somewhat of an anachronism referring to the plug type not to the actual resolution The DVR can be set to three different resolutions SVGA 800 x 600 XGA 1024 x 728 or SXGA 1280 x 1024 Note that all these resolutions are intended for display on a standard 4 x 3 computer monitor i e not widescreen To select the right resolution for you check the documentation which came with your monitor Typically the highest resolution that both the monitor and the DVR support will be the best choice LCD monitors have a native resolution for the best quality image use this resolution or as close as possible without exceeding it If you have the resolution set to XGA or higher and have a monitor which does not Support high resolution attached you won t see an image the screen will either appear blank or be a random fluctuation of colors and lines We suggest using one of the BNC composite video output channels to connect the DVR to a television lower the resolution to minimum and then reconnecti
6. NO HARD DISK when press record Solution If you have recently changed the hard drive in your DVR unit make sure it is plugged in properly otherwise the hard drive may be faulty Try connecting another working hard drive to the DVR if this still doesn t work then the DVR maybe faulty We suggest calling Swann Technical Support the contact information is on the rear cover of this booklet Problem am not getting picture on any of my displays Solution Make sure the cameras are connected properly to the DVR and the power supply 12V 1A Check that the cables are not faulty by connecting the cameras directly to the DVR or to a TV if you have the proper adapters Problem One of the displays is not showing on my screen Solution Make sure all cameras are set to ON in CAMERA SETUP Check the integrity of your cables and connections Check the power supply to the camera Try attaching another channel to the questionable input Problem cannot login to my DVR remotely using the D9 Viewer software or the Internet Explorer browser Solution Make sure you have configured the IP ActiveX and USER SETUP correctly Remember the USER PASSWORD may be different to the ADMIN PASSWORD The ADMIN PASSWORD is used to login to the DVR remotely Problem cannot perform a backup Solution Make sure the DVR is connected to a USB flash drive and that the USB flash drive is formatted to have a FAT32 file system 64 echnical Specifi
7. PARITY An error checking method This should be set in accordance with your PTZ system s requirements CRUISE Refers to a mode of operation which can be used for PTZ systems called Cruise Mode When using Cruise Mode the PTZ system can be set up to move constantly pausing for a user defined amount of time at preset points Turning CRUISE off here will mean that the PTZ system can only be moved by the manual controls ADDRESS The command address of the PTZ system Typically PTZ systems allow the user to define their own command address usually by the use of a series of dip switches located somewhere on the PTZ system Remember After making changes to the settings press click the APPLY button E re Alarm Menu This is the ALARM SETUP menu If you have external sensors connected to the 1 0 CHANHEI CHI H H GH DVR or an alarm connected to the DVR 1 0 STATUS os WTS Ore o this is where you set them up sees Asie HDD SPACE on amp Additionally from this menu you can VIDEO LOSS OF configure the DVR to emit an alarm tone ALARM MANAGE OUIPUI OF S BUZZER ore from it s internal buzzer or configure the aay vee T DVR to send an Auto Mail email alert rd when motion is detected or an alarm CRATL SETA sensor is triggered A ERA E E S T tow DEFAULI APPLY EXII Please Note We are unable to offer any technical support for attaching external sensors to this DVR This is due mainly to the huge variation betwe
8. against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation WARNING Modifications not approved by the party responsible tor compliance could void user s authority to operate the equipment IMPORTANT SAFETY INSTRUCTIONS Make sure product is fixed correctly and stable if fastened in place Do not operate if wires and terminals are exposed Do not cover vents on the side or back of the DVR and allow adequate space for ventilation able of Contents Before You Begin Table of Contents Package Contents Read Before Installation Overview Important Information Layout of the Front Panel Layout of the Rear Panel Layout of the Remote Control Connecting Cameras Navigating the Menus Starting the DVR The Main Menu The Camera Display Setup Menu The Record Setup Menu The Recording Schedule The Network Configuration Menu The Video Search Menu The File List amp USB Backup The Playback Interface Playing Backed Up Footage on a PC The Device Management Menu The HDD Hard Drive Management Screen The PTZ Pan Tilt Zoom Setup Menu The Alarm Menu Auto Email Setup The Mobile Devices Menu The Motion Det
9. configure the recording modes for the four channels quite independently for example you could have two channels recording on a schedule one recording constantly and one armed to record on motion Or any other combination you can think of Powerful H 264 Compression The advanced video codec used by the DVR4 2500 called H 264 offers high quality video files at a fraction of the size of older video codecs such as MPEG 2 or similar Basically this means you can get store more footage on the DVR s hard drive and that the quality of that footage can be significantly higher than many older video formats H 264 has been engineered to provide the highest level of data compression possible Saving space on your hard drive whilst maintaining a high image quality Powerful Networking and Remote Access Features The DVR4 2500 features an Ethernet port which can be used to connect the DVR to your home network With the addition of a high speed Internet service this allows you to remotely access the DVR from any high speed Internet terminal on Earth If that isn t convenient enough the DVR also features mobile device support allowing you to connect to it from a device running Microsoft Windows Mobile or the increasingly popular iPhone Multiple Monitor Connections Not only does the DVR4 2500 come with multiple video out ports allowing you to connect it to two televisions at once it also comes with a VGA output allowing you to connect
10. locations DNS servers Remember After making changes to the settings press click the APPLY button 23 24 The Video Search Menu VIDED FILE 7009 Of 29 SEARCH 15 08 PLAYRACK The SCHEDULE screen Currently VIDEO STATE the schedule is configured to record on Alarm Events i e Motion Detection from 6 00am to 1 00pm i IR 192071 77 27A 24 25 er 29 eee weekdays and record constantly between 6 00am and 6 00pm on weekends PUN 0i 07 pana OF OF OF oA 0a i0 11 171314 15 16 29th O00 01 07 ma n4 0 OF a g3 U 11 1 E l4 1b lf 1A 19 a fi a a At all other times the DVR is ti De configured not to record anything ll FILE LOST EXN ace Video Search In the VIDEO SEARCH screen you can search for a specific day for a recording and view it in playback mode This is useful for hunting a specific recording of an incident if you know the time and date It occurred To search you need to input the date of the video then select the hour of the recording Note that if you don t know the exact day you want to search input just the MONTH amp YEAR then click the SEARCH button If you want to be really vague or look at a really long list you can input the YEAR alone All the days for that month will appear on the monthly calender The highlighted days are the days with recordings color coded to represent the recording mode which triggered the recording at the time where red alarm recording green normal recording To ex
11. t need to use this setting unless directed to do so by Swann Technical Support LOAD DEFAULT Returns the DVR to it s initial factory settings Can be useful if for some unknown reason the DVR is behaving erratically REBOOT Turns off and restarts the DVR immediately About the AUTO REBOOT time e f you choose weekly rebooting you ll need to select the day of the week from MON through SUN and the time that you d like the DVR to reboot e f you chose monthly rebooting you can choose the date of the month that you d like the DVR to reboot and then the time on that date e Note that if you chose monthly rebooting and you enter the 31st as the date you d like the DVR to reboot there are several months of the year that don t have a 31st day It is suggested that this date be avoided for that reason e When the DVR is rebooted no settings will be lost and it will automatically re sume its recording mode and schedule without alteration The reboot primarily refreshes the software and gives the hardware a moment of time out aiding the ongoing smooth functionality of the DVR It will not lose your settings Remember After making changes to the settings press click the APPLY button 45 PTZ Controls 46 MAIN MENU VIDEO SEARCH PTZ START RECORD STOP RECORD START CRUISE STARI AUTOSEQ PIP MODI gt PTZ SETUP 62 FASI Z00M 3 RE 5 CRUISE SEI gt 41 a 7 You can bring up the PTZ Se
12. the DVR to a computer monitor The VGA connection allows for a much higher quality picture than traditional composite video connections boasting resolutions of up to 1280 x1024 pixels mportant Information DEFAULT PASSWORD INFORMATION To ensure your privacy this DVR is password protected e To unlock the DVR for the first time the default password is 123456 e Jo ensure your ongoing privacy we strongly recommend changing the pass word as soon as possible Choose something that you ll remember but that others would be unlikely to guess e f you do manage to lock yourself out of the DVR you ll need to contact us at the Swann Technical Support Telephone Helpdesk the number is on the back cover Installation Tips amp Tricks One of the most important things to decide early on is where you re going to in stall the DVR There are several considerations to make and some of them conflict with one another e Your DVR needs to be located in a central location to allow you maximum options when placing your cameras This is true whether your cameras are connected via cables or wirelessly one way you ll have to physically install cabling and wireless systems still have a limited range e On the other hand your DVR should be installed somewhere secure If the DVR is too accessible it could be sabotaged or removed by an intruder e Ideally assuming that you wish to use most features this DVR offers it should be installe
13. viewing mode Finally when in a submenu this button will return you to the main menu 7 SEL Select The equivalent of Enter Return on a computer keyboard Use this button to as the name suggests select an option in the menus or to confirm an entry 11 Mute Will not affect the function of this DVR 12 Play If pressed in live viewing mode this will take you directly into playback mode and begin playing the most recent recording In playback mode use it to resume playback after pausing or stopping a recording 4 Rewind During playback this will reverse the footage Press multiple times to increase the speed of the reversing 13 Fast Forward During playback this will increase the speed of playback Press multiple times to increase the speed of playback further 14 Stop In playback mode pressing this button will stop playback 15 Pause During playback will pause the current recording and leave a still frame on screen In live viewing mode this will activate the auto sequence mode where the display automatically cycles through the available camera signals this must be correctly configured and enabled to function correctly Cameras and accessories optional Connect the power and BNC ends of the security camera to an extension cable Connect the DC end on the extension cables to the 4 way power splitter plugs Connect the camera power supply to the other end of the power splitter
14. your system here s a quick rundown of the most important things that need to be set up e Test your system Before installing cables into walls it s a great idea to plug everything in and make sure it all works This is particularly true if you re using additional cameras to any that came with the DVR this DVR is available stand alone or in a kit with cameras We do our very best to ensure that the equipment reaching you is of the highest quality and will work out of the box but accidents do occur in shipping and sometimes components inevitably fail Better to find out now than once everything is screwed in place e Then once the DVR is on and working the first thing to do is to set your password see page 42 for details on how to do it e Set the Date and Time page 41 for details to ensure that once you start recording you are able to index and search the recorded footage easily Also if using the DVR s footage in any legal proceedings then having an accurate date and time on your footage becomes quite crucial e Check your hardware specifically and most importantly the hard drive see pages 30 amp 31 This is where all your footage will be stored so it s quite important to ensure that it is functioning correctly e Setup your recording modes and or schedule pages 18 21 to make sure that the DVR will record what you want it to and at the right time e OPTIONAL Advanced Users Configure your network settings
15. 24 Su 2pm 10pm US PT M 9am 5pm AUS ET M Th 6am 0pm US PT Tu F lam 5pm AUS ET F 6am 2pm US PT Sa lam 9am AUS ET NEW ZEALAND toll free USA Exchange amp Repairs 0800 479 266 800 627 2799 Option INTERNATIONAL M F 9am 5pm US PT 61 3 8412 4610 See http www worldtimeserver com for information on time zones and the current time in Melbourne Australia compared to your local time Swann Swann Communications 2009
16. 6 Connect the BNC end of the extension cables to the camera connections on the back of the DVR unit CH1 CH2 CH3 amp CH4 Connect the DVR power supply plug into the power supply socket on the back of the DVR Plug in the camera power adapter and the DVR power adapter to mains power outlets 11 Navigating the Menus There are two main ways to navigate through the menus on the DVR One way is to use the buttons on the front panel of the DVR and or the remote control The other way is to use the included USB mouse Front Panel Remote Control For an explanation of the functions of the buttons on the DVR and the remote control see pages 6 and 8 respectively Many of the controls operate in a similar manner to controls on a DVD player or similar However due to the specific and multi channel nature of the DVR the functionality of some buttons may not be immediately obvious USB Mouse When a USB mouse is attached to the DVR it tat ne MENU LOCK allows for easy navigation and operation of the VIDEO SEARCH menus In this capacity the mouse functions in PT es a very similar manner to the mouse attached to START RECORD a computer The left mouse button is used to STOP RECORD select confirm choices and otherwise interact START CRUISE with the menu system The right mouse button opens the pop up menu when pressed in live viewing mode or exits a menu when pressed wea The pop up menu accessed by whilst i
17. 7 The Record Setup Menu 18 CHANNEI GHI OM CH ON 2 CH3 0N CH40N S RESOLUTION Di HDI cu QUALITY BEST GOOD NORMAI AUDIO FNAME D1 SAB REG MODE ALWAYS CHUNK SIZE G lin The RECORD SETUP B patent a ridordiai rai lut iii MENU of the DVR In this 7 x picture the mouse cursor is currently highlighting the D1 resolution button DEFAWT APFPLY EXIIT In the RECORD SETUP submenu you can choose which channels will be active during recording change the recording quality enable amp disable audio select record more and Chunk Size the maximum size of each recorded file This menu contains many of the most important settings on the DVR and correctly configuring them is important to the ongoing smooth operation of the unit Turning Channels ON or OFF Using the drop down menus in the CHANNEL line you can turn the recording functions for a channel ON or OFF Turning a channel OFF in this way means that it will never be recorded until turned ON again This can be set independently of the channel being enabled disabled in live viewing mode that is a channel can be seen but not recorded or vice versa Resolution and Quality The term Resolution refers to how many pixels the individual little dots which together make up an image will be recorded in your image The highest setting D1 will use a resolution approximately equal to that of a DVD whereas CIF will use one quarter this many pixels HD1 offers
18. I 9050 The MOBILE configuration menu T In this picture the SERVER PORT is being edited DEFAULT APPLY EXIT USER NAME This is the user name that you ll need to use when logging into the DVR via a mobile device The default user name is admin but this can be set to anything you desire We suggest changing this setting to something unique to aid in preventing unauthorized access to the data stored on the DVR USER PASSWORD The security password associated with the above user name which will allow you to access the DVR The default password Is 123456 As above we suggest changing this value to something unique to better sateguard the DVR against unauthorized access SERVER PORT The port number that the DVR will use to access the Internet See the section on Remote Access pages 51 55 for more information about selecting and configuring ports Requirements To access the DVR via a mobile device the following conditions must be met e A high speed Internet connection with an upload speed in excess of 256kbps ideally above 512kbps e The DVR attached to this high speed Internet connection e Your home network correctly configured to allow the DVR s SERVER PORT unrestricted access to the Internet Typically this requires that you setup your router gateway for port forwarding e A compatible mobile device Currently the DVR4 2500 supports a mobile device such as a cellohone running Microsoft Windows Mobil
19. LT APPLY EXIT _ 7 i 1 y _ e E DILAWHI AO Sood SiON SO c4oN g RESHU 1 i iD i RII GUAL I IT HSI a PO Mie MAL ALD i THAT EAH I REC WMH Ei SOME DUE bet timig SAE E CHUNK SIZE 60 in D Chunk Size Chunk Size is a measurement of how long the DVR will record for before splitting the output Tile into discrete units Chunks are something like the scene numbers on a DVD though the video is broken up into separate units it will still play through as one continuous movie unless interrupted by the schedule or motion detection turning the recording on or off The right settings for you depend on a number of factors Larger Chunk Sizes use slightly less soace on the HDD and keep related events together Also larger Chunk Sizes make navigating through the File List a bit easier see page 24 Smaller Chunk Sizes are more resistant to file corruption and make backing up slightly quicker If you don t want to worry about setting Chunk Size you can leave it on the default value it will make little difference to the day to day running of the DVR Remember After making changes to the settings press click the APPLY button 19 The Recording Schedule CHANNEL ALL 00 SUN WN TU FED IHU FRI The SCHEDULE screen Currently the schedule is configured to record on Alarm Events i e Motion Detection from 6 00am to 1 00pm weekdays and record constantly between 6 00am and 6 00pm on weekends SAT
20. ONTRAST Increases the difference between the blackest black and the whitest white in the image Useful if sections of the image grey out but setting the contrast too high will degrade image quality SATURATION Alters how much color is displayed in the image The higher the saturation the more bright and vivid colors will appear to be Again setting this too high can degrade image quality LIVE Viewing Enabling and Disabling Channels Monitoring something that you d rather keep private secret unknown to the ca sual observer No problems You can alter which channels appear when in live viewing mode and which ones appear later on To do so is simple simply locate the DISPLAY drop down menu it only contains two options ON or OFF Simply change the value to OFF and that channel will now appear to be blank in live viewing mode Images on the channel in question will still be recorded and you ll see it as normal in playback mode Display Time In the nearby DISPLAY TIME drop down menu you can select whether you want to see the time displayed on the channel in either live viewing mode or when recording The time will always be recorded in the event list and in the ftootage s meta data the information included in the file such as when it was recorded you can access this later this simply changes whether or not you see it in the main view screen Remember After making changes to the settings press click the APPLY button 1
21. Pan Tilt Zoom camera systems MOBILE For setting up the DVR for access via a compatible mobile cell phone MOTION To configure how and where the DVR looks for motion This can be used as and is recommended as the primary recording mode of the DVR System All the remaining options and Sub menus Here is where you set the Date and Time and your Password change the video output settings change languages or the automatic maintenance schedule of the DVR The Camera Display Setup Menu TITLI PU SITION COLOR Bai GHI CHI t UPLEFI SE TUP OH CH CH UPLEFT SETUP ON CHS CHI UPLEFT r SETUP ON cH4 GHA a ee a DISPLAY TIME WHILE IN LIVE VIEW ON The DISPLAY SETUP MENU DISPLAY TIME WHILE RECORDING TE of the DVR In this picture i car tha Chaanal Mama the mouse cursor is A EEA STE currently highlighting the AUI USEL DEFAULI AFPLT EXI I CH1 title field Naming Channels You can change the name of any channel from the default and rather drab CHx to anything that you would like provided it s short enough to fit in the box A descriptive name on each channel often makes it easier to remember what camera is where and which channel would have captured an event you might be looking Tor Title The name that will be displayed over the image from a channel Simply highlight this box and enter the new name you would like Position Where the title of the channel is displayed on screen You can choose any o
22. R via a local network LAN or via the Internet This will alter amongst other things the amount of data the DVR tries to send to your PC a local network can handle a much higher amount of data being transferred than the Internet Click on LOGIN to open communication with the DVR Once you ve logged in you will be taken directly to the main user interface of D9 Viewer _ O o NDA HW KR WN A cL ee ll My bee ee Channel Name Date amp Time ec 15 tee dl me i Se LEi Live Click to view live view screen Replay Click to view the replay screen Setup Click to view the setup screen Logout Click to logout Minimise Press to minimise screen Close Press to close D9 Viewer PTZ Control controls Pan Tilt Zoom Fi EY eR 10 Open Window Capture amp Record d Click to OPEN and CLOSE live view Click to capture image Click to start recording 11 Single Quad View Buttons Click to view single camera view i Click to to view quad view 12 Click to change between single and quad viewing mode 13 Volume Bar LEFT click and drag mouse from left to right to increase the DVR volume 14 Mute Click to mute sound 59 D9 Viewer The Repla The REPLAY screen allows you to remotely access playback and backup recordings from the DVR remotely When backing up in this manner the file will be saved directly to the computer you re accessing
23. RSETUP EXE Tile Follow the prompts to complete the installation 7 Once installation is complete open the Start Menu 8 Run the program called QQeye 9 Click the button labeled Setting located near the top of the main interface Left The main viewing interface of QQEye The viewing controls are located across the bottom of the screen Right The Settings screen where you can enter the address and user information for your DVR 10 Here you ll need to enter the relevant information for connecting to your DVR These are e Your username and password Specifically these are the ones entered in the Setting up the DVR for Mobile Access above e Server address If your ISP provides static IP addresses then the server address you ll need is your public IP address e The port that the DVR has been configured to use for mobile access Again this is the port that you selected in the Mobile Device setup on the DVR e Choose a channel from 1 through 4 as mobile devices have limited bandwidth the DVR4 2500 will only stream one channel at a time To choose another channel reconnect As the software is designed to function with multiple DVR systems it will display up to 16 channels only tour of which will interface with the DVR4 2500 11 Then click Connect 12 Standard playback controls and PTZ features if applicable are located across the bottom of the playback window 23 56 D9 Viewer About the Software Th
24. a middle ground between these settings Higher resolutions give sharper images but each frame of video takes up more space on your hard drive Thus the DVR will record fewer images per second frames at high D1 resolution Lower resolutions particularly CIF do not have nearly as much detail but will record many more images per second The higher the quality selected the more detail will appear in your footage Best quality video takes up more space on your hard drive than normal quality Good quality offers a compromise between the size of and amount of detail in your footage Remember After making changes to the settings press click the APPLY button Audio The audio recording function can be turned enabled or disabled here If you have no audio recording equipment such as a microphone attached to your system or simply do not want to record sound then we suggest disabling the audio here it will save a small but noticeable amount of hard drive space Rec Mode Recording Mode There are two recording methods which can be chosen here the choices are ALWAYS or TIME SCHEDULE RECORDING If you want the DVR to record constantly then choose ALWAYS On the other hand if you want the DVR to either record at specific times or when motion is detected during the pre defined times then choose TIME SCHEDULE RECORD When you select the latter a SCHEDULE button will appear allowing you to program a custom recording schedule DEFAU
25. are running Additionally this screen will also display the Media Access Control MAC address There is nothing on this screen to set the System Information menu is for reference only Unlike the other networking addresses such as the IP address and similar the MAC address cannot be set The most likely reason you ll need to access this menu is if you are seeking technical Support and we ask you what version of the DVR hardware and software you are running Remember After making changes to the settings press click the APPLY button To maintain the operational integrity of the DVR it is suggested that it be rebooted periodically In much usta MATNTA IN the same way that a computer AUTO REBOOT Evin Wiik O SUNG 00 00 can become unstable if left on for an extremely long time the DVR can become unstable It is strongly suggested that the DVR be rebooted SYSTEM UPDATE LOAD DEFAULT HE BOOT at least once per month However as this can be a hassle particularly if the DVR is stashed away somewhere DEFAULT APPLY EXI Inconvenient you can set the DVR up to reboot itself AUTO MAINTAIN Whilst OFF there won t be any other options available on this screen Turn this ON if you want to set the AUTO REBOOT function AUTO REBOOT Will automatically shut the DVR down and restart it at a certain time of the day week or month SYSTEM UPDATE For loading new soft firmware onto the DVR via a USB flash drive Usually you won
26. as not recording at this time hence the display appears blank The image content has been intentionally blurred The playback controls are displayed across the bottom of the screen They are as follows n N a O l a l l l Rewind Slow Play Pause Fast Forward Mute Volume Volume Close Bar Level Playback 26 Remember After making changes to the settings press click the APPLY button Playback Controls The playback controls work in a similar manner to those you ll find on a DVD player or VCR The playback controls affect all channels being played back simultaneously Rewind Reverses the footage Pressing this button multiple times will increase the speed at which the footage plays in reverse Note that as the H 264 compression used to encode the video is designed to play forwards it requires considerably more processing power to decode in reverse For this reason playback in reverse will not be smooth Slow Press to slow down playback Pressing once will reduce the playback speed to 1 2 speed pressing it again will slow the speed to 4 and pressing it a third time will reduce the speed to Play Will play footage if paused Pause Will pause playback retaining still images on the screen Fast Forward Increases the speed of playback Pressing the button multiple times will increase the rate of playback up to 8x Mute Checking this box will stop audio playback It will not affect the audio track on th
27. as well as remote access from a PC or mobile device can be found in the Remote Access section See pages 50 55 for more Additionally we have some resources available online at www swannsecurity com to help walk you though the process Remember After making changes to the settings press click the APPLY button MEDIA PORT This is the port that the DVR will use to send information through The most important things are that 1 Nothing else share this port The default port number is 9000 which is not used by many other devices programs However particularly if you have another DVR or DVR like device something might be using this port already If this is the case change this value to be unique 2 That this port is forwarded trom your router to the DVR this process is called Port Forwarding Check out or website www swannsecurity com for Supporting information and an online guide which covers port forwarding for various popular routers gateways Forwarding a port is something like opening up a fast lane for network traffic to get to and from your DVR it will significantly speed up the flow to and from the DVR stopping traffic jams which can prevent the DVR operating correctly via the network WEB PORT This is the port through which you will be able to communicate with the DVR Like the Media Port it will need to be forwarded properly in order to ensure smooth latency free communication IP ADDRESS Just as houses and bu
28. beled Settings In the space provided enter the public IP address of your DVR In the next space enter the mobile port number Finally enter your username and password and choose PLAY icon to connect Left The main viewing interface of APlayer The IP address shown at Severe 15sme te the top of the screen is a the public IP address of the network to which the DVR being accessed UserID ue is attached Images are displayed in the window below and the viewing controls are located across the bottom of the screen Parewerd ssa information for your oO A A4 DVR Accessing the DVR4 2500 from a Mobile device running Windows Mobile You ll need the mini CD which came with the DVR4 2500 as that contains the software you ll need to install on the Microsoft Windows Mobile based mobile 1 Insert the mini CD into your computer 2 Attach your mobile device to your computer Depending on your specific mobile device it may be connected via USB Bluetooth FireWire or other method If you re unsure consult your mobile device manufacturer s documentation 3 Locate the file on the mini CD called AMPLAYERSETUPEXE It is located in the folder called Mobile ActiveX Windows 4 Copy AMPLAYERSETUP EXE to the PROGRAMS folder on your mobile device 5 Disconnect the mobile device from your computer Remember to use the Safely Remove Hardware option if applicable 6 Using your mobile device execute the AMPLAYE
29. cations Video Video Format Video Inputs Video Outputs Display Resolution Display Frame Rate Audio Audio Inputs Audio Output Recording Compression Format Recording Resolution Recording Frame Rate Recording Modes Multiplex Operation HDD Interface Hard Drive Support Network LAN Connection Network Interface Network Protocol s Remote Operation General Operating Power Dimensions Weight Backup Method Mouse Support Remote Control Remote Battery Type Optional Additional Feature DVR4 2500 PAL or NTSC 4 x Composite BNC Inputs 2 x Composite BNC Outputs 1 x VGA Out NTSC 704 x 480 PAL 704 x 576 NTSC 120fps PAL 100fps 4 x RCA Audio Input 2 x RCA Audio Output H 264 NTSC D1 704x480 HD1 704x240 CIF 352x240 PAL D1 704 x 576 HD1 704 x 288 CIF 352 x 288 NTSC 30fps D1 60Tps HD1 120fps CIF PAL 25fps D1 50fps HD1 100fps CIF Manual Motion Schedule Sensor Triplex SATA Up to 1TB Yes RJ45 TCP IP DDNS Yes DC12V 12 4 x 8 9 x 2 4 4 lbs 2Kg USB to Flash Drive 1 x USB 1 x InfraRed Controller 2 x AAA 4CH Alarm Inputs 1 CH Output 65 66 Information Swann Communications USA Inc Swann Communications PTY LTD 12636 Clark Street Building 4 650 Church Street Santa Fe Springs CA 90670 Richmond Victoria 3121 USA Australia Limited Warranty Terms amp Conditions Swann Communications warrants this product against defects in workmans
30. ch higher picture quality than a standard composite video signal 9 Power Connection For supplying power to the DVR Use only the supplied power adaptor and do NOT change or modity it in any way Modifications to your power supply radically increases the risk of electrocution or fire and will immediately void your warranty Layout of Remote Control 1 0 9 Numeric Buttons Used to input numbers 1 4 can be used as quick channel changing buttons in a similar manner to a television and these will work during either live viewing mode or playback Additionally the numeric buttons will be used when inputting any numerical information most often your password 2 ALL Activates or deactivates the entire area shown on screen to be armed for Motion Detection recording mode Motion Detection will need to be correctly configured for this button to function as described 3 7 8 9 amp 10 Arrow Buttons Moves the cursor in the appropriate direction when navigating menus 5 Record Press to immediately start recording This acts as a manual override to the schedule and motion recording modes For a channel to be recorded in this mode or any other it must listed as active in the Camera Setup and Record Setup menus 6 Menu One of the primary controls for navigating through the menus When in live viewing mode it will enter the main menu When pressed in the main menu it will return the DVR to live
31. ck Controls The playback controls are located in the menu named Play The Play Pause and Stop options work as their counterparts would on a DVD player Decrease Rate and Increase Rate work like fast forward and slow motion functions i FERE Use the Backward Frame and Forward Frame for toad TL precise control they will move back or forward I Formia Fame the smallest amount possible the frame rate is a determined by the settings used to record the Hest tour hl kris video Capiu Pri Use the Capture Picture function to save a single picture as a bitmap BMP file The Mute function will disable audio playback OSD refers to the on screen display 29 The Device Management Menu This is the DEVICE MANAGEMENT menu Here you ll find options to customise and configure settings for sa e Your Hard Drive iiti PTZ Alarm Settings PTZ Pan Tilt Zoom Devices Access from Mobile Devices Motion Detection G 0 WORI LI WoT iON EXIT irar F n i whl n L E HDD information Format HDO and U diak HDD For accessing information about your hard drive This is where you go to correct or analyze any problem with your hard drive Additionally you ll be able to see at a glance how much recording time you have left at your current quality settings as well as being able to format erase all data from the hard drive here You can format flash drives from this screen as well Alarm For configurin
32. d close to a network access point There is however no problem us ing along network cable a Cat 5e Ethernet cable up to approximately three hundred feet about 90m should work Different network cable standards will offer a longer or shorter range Layout of the Front Panel 1 2 3 TET af mjes pepa na rm 9 10 11 12 13 14 1 Power Indicator This LED is illuminated when the DVR is connected to power and switched on 2 Infrared Sensor Monitors signals coming from the infrared remote control If this sensor is blocked or obstructed then the functionality of the remote will be impaired 3 Hard Drive Indicator Lights up when the hard drive is active It will flash rapidly when recording or searching in time with the read write cycles 4 Menu ESC One of the primary controls for navigating through the menus When in live viewing mode it will enter the main menu When pressed in the main menu it will return the DVR to live viewing mode Finally when in a submenu this button will return you to the main menu 5 PTZ Opens the Pan Tilt Zoom pop up menu This is used to control PTZ capable camera systems and will not affect standard cameras 6 amp 7 Previous Channel amp Next Channel Moves back or forward through available channels in either live viewing mode or playback 8 Quad Mode Enters split screen quad view The whole screen is split into four quadrants each displaying the images from one camera
33. d look something like the example shown below We stress that this is an example only the information you ll need to enter will vary depending on your email provider FRAIL EZI ort ha G i bat PORT Dp 5 A ite wip gepi il com LEAD IEAI ent hoe pe oc GLAG FE EEEE REY FRAN ik Her aig m Fe hi O DE AMT APPLY EXIT In this example the DVR has been configured to send email via G mail a free web based email service which is at the time of writing compatible with the DVR s auto email system to an address at Yahoo mail Step 5 Once all your information has been entered choose APPLY to save your settings Once they are successfully saved you should see the message Saved Successfully as shown below Choose EXIT to return to the live viewing screen Tips and Tricks e We strongly suggest testing the email setup once It is configured This simply involves triggering an alarm event via external alarm sensors or the motion detection feature e Many if not the majority of free online email servers will not work correctly A standard SMTP email account such as the ones most ISPs provide with their high speed Internet plans will usually be a good option if a web based email system does not work for you Remember After making changes to the settings press click the APPLY button 395 36 The Mobile Devices Menu MOBILE USER MAME adain USER PASSWORD tiiii EERVER POR
34. disabled in live viewing and where the AUTOSEQ Automatic Sequence function can be configured Record Where you can configure the recording options for the DVR You can set channels to be armed for recording constantly or on a schedule and set the recording resolution quality and size You can also enable or disable the associated audio channel Additionally the recording function for some or all channels can be disabled entirely Network Where you can configure the DVR to operate on your home network and over the Internet This is the most complex aspect of setting up the DVR and requires a good working knowledge of networking methods and protocols Search Where you look for footage of a specific event You only need to know the date and time that the incident that you are looking for occurred You need not know exactly you can specify a The MAIN MENU of the DVR In this picture the mouse cursor is currently highlighting the CAMERA icon HET FORK range of times and or dates The DVR will list all recordings made in between the start and end points you specify Devices Here you can find the setup and configurable options for the devices which can be connected to the DVR These devices are in order HDD The hard drive where you store your footage ALARM The circumstances which will trigger the DVR to record or issue an alert of some kind such as an email PTZ For setting up the DVR to work with
35. e http followed by your public IP address a colon then your web port For example if your web port is 85 and your public IP address is 210 9 10 115 then you ll need to enter gt DaClient Net iewer Windows Internet Explorer 210 9 10 115 85 File Edit view Favorites Tools Help 3 You will now see a login window Here enter your password If no password is set leave this dialog box blank 4 You should now have access to the DVR 52 Adjusting the Security Settings in Internet Explorer 1 Open Internet Explorer 6 2 Click Tools gt Internet Options J IS ee ea T fieh Y fee 3 In Internet Options click on the Security tab at the top i i l J rican paH p rahaaa enian anlar g Ee enra Pedra 4 Select the INTERNET zone option 9 Se T a Beri reece former Orestes rages ami e eg yy O EED nmre reticence introns mot 5 Click on the CUSTOM LEVEL button 12 You will now see the list below or similar depending on the version of IE you are running Set Download signed ActiveX controls to Prompt Set Download unsigned ActiveX controls to Prompt Set Initialize and script Activex controls not marked as safe for scripting to Prompt Set Run ActiveX controls and plug ins to Enabled Set Script ActiveX controls marked safe for scripting to Enabled After you have made these changes c
36. e and the iPhone e The correct application s installed on your mobile device See page 54 for more details on how to use a mobile device to remotely access the DVR e A sufficient signal to your mobile device areas with intermittent coverage or low signal strength will adversely affect the playback Remember After making changes to the settings press click the APPLY button HD CHANHE CHi Hie GHA The MOTION DETECTION menu Here you ll be able to choose which channel s you want to be SENSITIVITY 7 sensitive to motion Additionally you ll be able to choose how sensitive each channel is STATUS oF S it S S OU WD AREA SE TUP SE TUF SETUP The SETUP button will take you to the MOTION DETECTION CONFIGURATION screen Are Fa mol ion deti oti ah DEFAULT APPLY EXIT How it Works Once motion detection has been enabled for a channel it will register to the DVR as an ALARM EVENT Thus you can use the ALARM RECORDING mode in the schedule to trigger the DVR to record when either an external sensor is triggered or motion detection triggers the alarm signal Using the ALARM menu you can also set up the DVR to trigger an external alarm system send an automatic email alert or simply beep when it detects motion STATUS Whether or not motion detection is enabled on a specific channel Each channel can be configured independently of one another SENSITIVITY There are four levels of motion detection sensitivity 1 being
37. e audio select a record mode and set up the record schedule Note that you must be logged in using the ADMINISTRATOR password to be able to change options Most of the options that you will find here operate in exactly the same manner as on your DVR However as this software can be used to control a few different models of DVR occasionally an option will be displayed which has no effect on your DVR Don t worry about these settings they won t interfere with the operation of your DVR Setup Record Here you ll find the same options as the Record Options menu in the DVR You can change the resolution and quality settings enable and disable audio as well as change the record mode for each channel Also accessible from here is the RECORDING SCHEDULE which operates and can be edited in the Same way as the schedule in the DVR Setup Host Info Here you ll be able to find information about your setup You ll be able to see how much Space remains on your hard drive represented in both GB remaining E and hours of footage at your current record settings Also if you need to know what version of the software you re running this screen will tell you Finally the MAC Address of the DVR is also found here if required 61 62 D9 Viewer Setur continued Setup Alarm Here you ll find the same options as in the Alarm Menu in the DVR These can be customized in the same manner as they would be from
38. e included software D9 Viewer is an invaluable tool for accessing operating controlling and backing up footage from your DVR It interfaces with your DVR via your local network or remotely via the Internet so it s also the primary method of remotely accessing your DVR as well The software can be installed on as many computers as you like Using the D9 Viewer software you ll be able to remotely e View live images coming from the DVR e Playback and backup events from the DVR hard drive directly to the remote terminal you are accessing the DVR from e Change the settings and preferences in the DVR menu system such as the recording schedule and quality settings System Requirements Minimum Recommended Processor 1 0 GHz or more 2 0 GHz or Dual Quad Core RAM 256MB 512MB or higher Graphics Card 64MB 128MB or higher Screen Resolution 1024 x 768 1280 x 1024 or higher Internet Connection 128kbps upload speed 256kbps upload speed or higher Operating System s Microsoft Windows XP 32 bit Microsoft Windows Vista 32 bit Notes e We suggest ensuring that your network is functioning properly before installing this software you can test remotely accessing your DVR via an Internet browser window e Atthe time of writing the software does not support the newer 64 bit versions of these operating systems e The D9 Viewer software is not compatible with Mac OS or Unix Linux systems 9 Viewer Installation Guide Insert
39. e recorded footage Volume Bar Adjusts the volume during playback For the best audio quality this should be set relatively high with the volume of the television or stereo system turned down appropriately Volume Level A numerical representation of the current volume as set on the Volume Bar Close Playback Closes the playback window and returns you to the event list Remember After making changes to the settings press click the APPLY button 27 Playing Backed Up Footage on a PC The video files which the DVR backs up are not playable by standard multimedia software This means that your usual media player is not going to be able to open or display footage from the DVR The main reason for this is that footage from the DVR Is always made of multiple channels of video which are synchronised into one data stream Fortunately the DVR automatically copies the program you need to play back the footage to the same USB flash drive you back up footage to All you need to do is install this program and use it to access the other data on the thumb drive Installing the Playback Software To install the playback software locate the file on the included CD named PlaybackSetup_2 3 0 4 exe Note that the numbers on the end may change particularly if you ve downloaded an updated version as we are constantly making updates and improvements to our software Run this setup file Follow the installation prompts you ll be asked where
40. ection Menu Motion Detection Configuration The System Setup Menu The Time Setup Menu The Password Setup Menu The Video Setup Menu The Language and Info Menus The System Maintenance Menu PTZ Controls Requirements for Remote Access Setting Up Remote Access Remote Access via Internet Explorer Remote Access from a Mobile Device D9 Viewer About the Software D9 Viewer Installation Guide D9 Viewer Starting the Software D9 Viewer The Main Interface D9 Viewer The Replay Interface D9 Viewer Setup Installing Changing the HDD Troubleshooting Technical Specifications Notes Warranty Information Technical Support WO ON AU BW WN ot 12 13 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 68 Package Contents m DVR4 2500 Unit m Remote Control m Operating Instructions m Easy Setup Guide m Power Adapter with Cable Software CD Network cable USB cable RCA Video Cable Security Stickers 4 Pack If you are missing any of these components contact Swann Communications for assistance IMPORTANT GUIDELINES Do not expose the DVR to moisture Water is the arch enemy of electrical components and also poses a high risk of electric shock Avoid dusty locations Dust has a tendency to build up inside t
41. ecute a Video Search e Scroll over then left click the date numeric field or highlight it using the arrow keys and press select e Select a digit to alter Once selected it will be highlighted red and can be edited You will see a yellow pop up keypad Scroll or move over the digits on the keypad amp left click or press select to input the date Note that the first two digits of the year 2 amp 0 cannot be changed e Highlight the SEARCH button and left click or press select e Alternately to be taken straight the Playback interface bypassing the File List choose PLAYBACK instead of SEARCH Playback will start with the first recording made during the interval chosen Remember After making changes to the settings press click the APPLY button The FILE LIST screen SWITCH CHN GH This is the main screen you ll use 11079 44 when locating specific incidents and recordings 10 29 44 10 29 44 fo 44 J0 A8 31 45 ALL h 1 1M 10 3 id 3 10 3 10 3 WW a 10 2i 4 44 44 19 ja df I YPE ALI SIZE TYPI J8 145 ii H UM Normal bM Normal bM Normal 4M Normal 2M Alarm 1 AN Alarm USB Backup Instructions FIRSI BAK PREV HEX LAS ALL INWERSE BACKUP EX II e First insert a USB flash drive into the USB port on the back of the DVR Note that inserting a flash drive into the mouse port will not work correctly e Make sure there are no files on the USB flash drive that you wis
42. en different sensor types from different manufacturers as well as the differences due to environmental factors We recommend that only advanced users or professional installers use this feature The DVR s motion detection feature provides the vast majority of the functionality of external sensors and is much easier to configure I O Channel These channels correspond to the four channels to which cameras are connected Thus if you are using external sensors you should connect them directly to the input for the video channel you want to be associated with I O Status This needs to be set in accordance with any sensors you have connected to the DVR If there is no sensor attached to a channel leave this set to OFF NO stands for Normally Open select this if the sensors usually have an open circuit which closes when something is detected NC stands for Normally Closed Choose this if your sensors provide closed circuits which open when it detects something HDD Loss Will trigger an alarm buzzer if the hard drive stops functioning HDD Space Will trigger an alarm buzzer when the hard drive is out of space Video Loss Will trigger an alarm buzzer when a camera stops supplying images Alarm Management Here you can configure how the DVR will alert you in the case of an internal alarm event You can select whether the DVR attempts to trigger an external alarm or sounds an internal buzzer as well as how long this alarm buzzer
43. f the four corners of the display UPLEFT being the top left hand corner and DOWNRIGHT being the lower right hand corner AUTOSEQ Auto Sequence When AUTOSEQ automatic sequencing mode is engaged the DVR will automatically cycle through all available channels displaying each in turn expanded to fill the entire screen In the AUTOSEQ drop down menu you can select how long you d like each channel to appear as well as the quad view mode Each can be configured individually so you can fine tune exactly how long you d like each channel to be visible tor The DVR will skip channels which been disabled during the auto sequence APPLY EENI 16 Remember After making changes to the settings press click the APPLY button Color Setup You can fine tune the look of each channel individually by adjusting the HUE BRIGHT brightness CONTRAST and SATURATION values for each channel Just select the SETUP option under the COLOR heading to open the dialog window COLON SETUP This is useful tf peculiar lighting conditions a non standard camera or a conspicuously 2G 0 colored object in the frame cause the display BRICHI 31 41 to be inconveniently tinted or over under jaan exposed Basically this will help fix something jiaaMaliaam H that just doesn t look right DEFAULT APPLY EXO HUE Changes the color mix of the frame this can have very dramatic results BRIGHT Changes how light all tones in the image appear C
44. g the DVR s alarm and auto email settings Also this is where you can configure external alarm sensors this is recommended for advanced users only PTZ The setup window for configuring the DVR to act as a PTZ Pan Tilt Zoom controller Recommended for advanced users Mobile For configuring the DVR to interface with mobile devices such as an iPhone or mobile devices running Microsoft Windows Mobile Motion For setting up the motion detection features of the DVR We suggest that motion detection is under most circumstances the most practical recording method for the DVR to employ 30 Remember After making changes to the settings press click the APPLY button 1e HDD Hard Drive Management Screen HD STATUS OK This is the HARD DRIVE HDD MANAGEMENT screen All aspects of the hard drive can be managed from this screen RAMI aiaiai FREE SPACE LETAT Additionally this is the place to go if you Ee ma e ET want to know exactly how much space Fess ENABLE is left on the hard drive and how much l footage you can record to it HDO TOSA USE ORMAI Pictured with HDD FORMAT highlighted DEFAULT APPLY EXI HDD STATUS If the hard drive is not installed properly you will see a message saying NO DISK FOUND The live view screen will display the Hl icon on the bottom ot Channel 1 s display if the hard drive is not being detected TOTAL SPACE Total size of the hard drive currently installed FREE SPACE Total am
45. h to keep as data already on the drive may be lost e Highlight the BAK check boxes which correspond to the recordings that you wish to backup and left click or press select e You can backup multiple recordings at once as long as their cumulative size will fit on the USB flash drive you have inserted into the DVR e Highlight the BACKUP button and left click or press select to start the backup Process Notes Backing up footage is not an instant process Copying the may be a time consuming process and can take up to as long as the half the time of the recordings you wish to backup typically about 1 6th the time For example if you wanted to backup one hour s footage from two cameras allow up to an hour for the backup procedure to be executed The backed up footage is stored on the flash drive in the same format as it is stored on the DVR This means that the backed up footage will not play in a computer as a standard video file you ll need to use the dedicated playback software which comes on the mini CD included with the DVR Instructions on how to install and use this software can be found later in this manual Remember After making changes to the settings press click the APPLY button The Playback Interface J TA oes or CHi a H b b P wI This is an example of the PLAYBACK interface currently playing back four channels simultaneously in quad view Channels 1 3 and 4 were actively recording Channel 2 w
46. he DVR case leading to a high risk of failure or even fire Only install the DVR in a well ventilated space The circuitry and hard drive in the DVR produces a significant amount of heat and this heat needs a way out Do not open the DVR case except to install swap the hard drive inside There are no user serviceable parts inside Never open the case whilst the DVR is plugged in and never turn the DVR on whilst the case is open Use only the supplied power adaptor Other adaptors may cause damage to the DVR or cause a Tire Do not cut or modify any cable for any reason Doing so will void your warranty as well as pose a great risk of fire or electrical shock Don t expose the DVR to sudden bumps or shocks for example being dropped The DVR is as robust as possible but many of the internal components are quite fragile Remember that the DVR is in all likelihood going to be left on 24 hours a day 7 days a week Keep this in mind when choosing a location for installation Overview Congratulations on your purchase of the DVR4 2500 You ve chosen a versatile powerful and great value security monitoring and recording solution for your home or business Let s just take a moment to talk about some of the great features that the DVR4 2500 offers and some of the things to think about before installing the system 4 Channel Monitoring and Recording The DVR4 2500 can monitor and record four channels simultaneously You can
47. hip and material for a period of one 1 year from it s original purchase date You must present your receipt as proof of date of purchase for warranty validation Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann The end user is responsible for all freight charges incurred to send the product to Swann s repair centres The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin The warranty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user This warranty applies to the original purchaser of the product only and is not transferable to any third party Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void By law some countries do not allow limitations on certain exclusions in this warranty Where applicable by local laws regulations and legal rights will take precedence 67 Swann Technical Support All Countries E mail tech swannsecurity com Telephone Helpdesk USA toll free AUSTRALIA toll free 800 627 2799 1300 138 3
48. is same password can must be entered for remote viewing the first time ADMIN PASSWORD staia CONF IRE 8eee8 APPLY oe To set your PASSWORD Open the PASSWORD submenu Using the mouse or the arrow buttons highlight the PASSWORD ENABLE drop down menu and change the value to ON Two new options will pop up USER PASSWORD and ADMIN PASSWORD The USER PASSWORD will grant access to the DVR and the footage stored on it The ADMIN PASSWORD is required to change settings the record modes and schedule or to change other important aspects of the functionality of the DVR Using the arrow buttons or the mouse highlight the password field that you would like to change Using the popup numerical pad which appears enter the password of your choice It almost goes without saying but we re going to say it twice choose something you ll remember To protect against a mistake at this point which would lock you out of your DVR you ll need to enter the password again in the CONFIRM box immediately next to the USER or ADMIN PASSWORD field NOTE The default password to the DVR is 123456 If you lose or forget your password thus locking yourself out of the DVR you ll need to contact Swann Technical Support Our number is on the back of this booklet However we strongly advise that you choose a password you ll remember It ll save grief later 42 Remember After making changes to the settings press click the APPLY button
49. l you d like to set the schedule for From the CHANNEL drop down menu select the channel you d like to set the schedule for If you d like to set the schedule for more than one channel at a time you have two options One option is to manually enter the same information for each channel individually The other option is to choose ALL from the CHANNEL drop down menu Selecting this will apply the settings in the schedule to all channels on the DVR If you want to set a base schedule for all channels and then configure them individually select ALL set your basic schedule and then fine tune channels one at a time Changing the ALL schedule will overwrite any schedule already set for individual channels Copying and Pasting Schedules from day to day Rather then enter the same schedule information multiple times for each day you wish you can use the COPY function To copy the schedule settings from day to day select the day you d like to copy from on the first drop down menu Then select the day you d like to copy the schedule to from the second If you d like all days to operate on the same sched ule choose ALL from the second drop down menu Using the arrow buttons or the mouse highlight the COPY button and left click or press select The schedule for the selected day will be copied to the day s you have selected Remember After making changes to the settings press click the APPLY button 21 22 The Network Configuration Me
50. lick Okay You will be asked to confirm your changes Choose Yes Ghee rer Hen cute dour ts bet all lt eee Comper at a Faas et 53 Remote Access from a Mobile Device The DVR4 2500 supports access from mobile devices such as mobile phones with Microsoft Windows Mobile as their operating system as well as the increasingly popular Phone To correctly configure your DVR for remote access via a mobile device or indeed any remote access it is important to have your network and Internet connection configured correctly Typically this is matter of forwarding ports from your router to specific devices in this case your DVR oe oY a E La LA lt tli ie la 2 Right i Settings screen So See or where you can enter iw gt islets 3 4 the address and user Setting up the DVR for Mobile Access Enter the Main Menu Navigate to Devices Select Mobile Enter a USERNAME and PASSWORD for mobile access This may be the same or different to your regular password depending on your security needs We suggest using a different password for mobile access but something that you ll remember Choose a PORT for remote access This port will need to be properly forwarded from your router to ensure maximum bandwidth for sending footage Accessing the DVR4 2500 via an iPhone Go to the Tunes Store and search for an application called APlayer Download and install this app Run APlayer Press the button la
51. n the menu system right clicking the mouse in live viewing mode IMPORTANT Remembering to Apply Your Changes When you re using the menus to change settings or values none of your changes will be saved until you choose the Apply option which is usually located in the lower right hand corner of the screen Always select the APPLY button before leaving a menu if you want to save the changes that you have made There are two reasons why the Apply button needs to expressly selected For one it helps prevent accidental modification of the DVR s settings while you re navigating other menus or similar Secondly the DVR only checks and loads the settings you ve modified when the apply button is pressed This is important to prevent the DVR operating erratically or performing an unintended operation whilst settings are in the process of being modified Using the On Screen Keyboard As the DVR doesn t have a keyboard when you have to enter text the DVR will present you an on screen keyboard This will automatically appear when you select a text field which allows you to enter a value If you want to change the type of characters UPLEFI being entered click the ABC button on the right of the keyboard this will cycle through the modes available You can enter letters numbers or symbols each with their own mini keyboard Getting Started If you ve just unpacked your DVR and are not sure where to begin setting up
52. ng it to the monitor VIDEO SYSTEM Here you can choose between PAL and NTSC PAL is used in Western Europe and Australia NTSC is used in the US Canada and Japan If the DVR s picture is black and white flickering or similar then this is probably caused by the video system being set incorrectly Remember After making changes to the settings press click the APPLY button 43 44 The Language and Info Menus Language Menu me e Using the mouse or the arrow buttons EMGLISH a select the drop down menu of languages e Choose the language that best suits your needs e Confirm your choice by pressing select or left clicking the option colort offer chongaod APPLY EXIT A Note on Languages Unless you really want to change the language of the DVR menus stay away from this setting Having the menus in a foreign language can make it difficult to get back to the menu to put the setting back to the right one Having said that if you do change it by mistake or the DVR is in a foreign language when you get it in the main menu select the icon in the bottom right then in the SYSTEM menu LANGUAGES is the icon in the bottom left That will bring you to the drop down menu where you can change languages System Information Ej ME ORMAT MVICE ITFI MRD 404 The system information menu SOFTWARE VERSION WI o os0o0 displays the version of the hardware cae ae MAG ADDRESS 00 73 62 10 77 and software you
53. nges to the settings press click the APPLY button The PTZ Pan Tilt Zoom Setup Menu This is the PTZ SETUP menu This is where you configure the DVR to act as the controller for a PTZ capable camera system Po ETP TILAN cat cu cua cli PROTOCOL PELCO DQ PELCO DQ PELCO DS PELCO DQ BAUD RATE 9600 jg 9600 ff FOOO fg 9800 PTZ devices are connected via the RS485 DATA B11 A Em E a connection on the rear of the DVR sto Bi W m a You ll need the manufacturers documentation for your PTZ system on hand to correctly set it up The DVR4 2500 is not compatible with all PTZ systems in these cases you ll need a i HFEF EAN stand alone PTZ controller PARITY HOWE D WOME G MONI 7 GHAI GE oo of oH fF ow amp ADDRESS Lr ima LE PROTOCOL The most important setting to configure correctly A protocol determines how the DVR communicates with the PTZ system somewhat like a language You should set this to match the specifications given for your PTZ system The DVR4 2500 supports the Pelco P and Pelco D protocols BAUD RATE The speed at which the DVR will send information to the PTZ system This must be set to a compatible level with your PTZ system DATA BIT amp STOP BIT The amount of data sent in an individual packet data bits and the number of bits indicating the end of one packet and the beginning of another stop bits Again this should be matched to the requirements of your PTZ system
54. ngly suggest changing this as 80 is a port frequently used by various programs in fact it s the default HTTP port Generally 85 is a much better choice however you can set this to be anything that you want just be sure to remember it You ll need it later Remember these ports need to be forwarded from your router directly to the DVR Without these ports forwarded properly remote access will be slow and playback will be jerky if it works at all 49 Setting Up Remote Access Public and Private IP Addresses The IP address used by the DVR whether entered manually STATIC or assigned by the dynamic host DHCP is the private IP address of the DVR The private IP address is used to locate the DVR on your private network However to access the DVR from a remote location via the Internet you ll need to know your home networks public IP address What s the difference The IP addressing system that the Internet utilizes at the moment supports up to approximately 4 billion addresses That is a lot but it s not enough for every device connected to it computers phones video game consoles DVRs servers televisions and even some refrigerators can all have Internet connections to have individual addresses This problem is solved by assigning an address to each sub network on the Internet This means that all LANs such as your local network in your home or office will have a public IP address which will allow you
55. nu INE This is the NETWORK SETUP screen m STATIG This is the most technically complex aspect to setting up the DVR and does require a working knowledge of network technologies iA PORT ie LT PL FOS I EHAE IP ADDRESS 07 166 001 100 SINET MASE 755 735 FSS 00 CATE RAT 1S TEE U01 OO zie i i If you are unfamiliar with networking then we ee EU Ooo LEG Oe suggest talking with a professional ideally the same person who installed your network as they ll know exactly how it s configured and how best to setup the DVR DORE FE Tae DEFAULT APPLY EXIT Configuring your DVR and your home network can be a tricky process and these two pages are not nearly long enough to cover it TYPE Here you can choose between the three different types of networks that the DVR can be connected to The three types of networks are DHCP Dynamic Host Configuration Protocol is a system where one device on your network usually a router will automatically assign IP addresses to devices connected to the network Devices connected to STATIC networks need to have their IP addresses manually defined as there is no device dedicated to automatically assigning addresses PPPoE Point to Point Protocol Over Ethernet is an advanced protocol which allows the DVR to be connected directly to a DSL line without the need for a router or gateway This is recommended for advanced users only More information about networking the DVR
56. o as the name suggests select an option in the menus or to confirm an entry 1 CH1 CH4 Video Inputs These are the four camera inputs labelled as per their channel in the DVR s interface Thus plug the camera you want to be associated with Channel 1 into the port marked CH1 and so on 2 Video Outputs This sends a composite video signal out of the DVR Each of the two ports can be connected to separate monitors However there is no requirement to use more than one monitor television one usually does the job just fine 3 AIN1 AIN4 Audio Inputs Four labelled audio inputs each one paired with the correspondingly numbered video input These will accept standard line level signals lt 1V 4 Audio Output Two mono audio output channels These output a standard line level signal and can easily be connected to the audio inputs on a television or stand alone audio device 5 USB Mouse Port For connecting the included USB mouse other standard USB mice will also work This port will not accept a USB flash drive this port will work with a mouse only 6 USB Backup Port For connecting a USB flash drive for the purposes of backing up footage 7 LAN Port To connect an Ethernet cable allowing the DVR to be connected to a local area network This network in turn can be used to give the DVR a connection to the Internet 8 VGA Connection Connects to a computer monitor allowing for a mu
57. ontrol MAC address MAINTAIN Define and implement an automatic maintenance schedule for the DVR It is important that the DVR be rebooted on occasion to prevent errors this function lets you program an automatic schedule of rebooting which the DVR will follow Remember After making changes to the settings press click the APPLY button E 1e Time Setup Menu DATE 12 17 7009 DATE FORMAT Mi DD YYE Setting the Date and Time MWE 09 71 35 TINE FORMAT 74HOURS amp It is very important if you re planning IME 7ONE GMT os oo8 on using the video search function that the date and time are correctly ost on OST MODE CUSTOM amp set This is also the case if you want to wit be able to use the footage from your STARTTINE 7 00 A M 41H WEEKS SUNDAY MARS DVR in a court of law or similar legal EMD TIME 2 00 AM 4TH WEEKES SUNDAY Tie proceeding DEFAULT APPLY EXII 1 By using the mouse or the arrow buttons navigate to the numeric time display and left click or press select The first digit see example to the right will now be highlighted for editing 3 Using the pop up keypad use the mouse of the arrow buttons to select the digit that you want Left click or press select to choose a digit 4 Confirm your selection by highlighting and pressing select or left clicking with the mouse the ENTER button m The time and date settings are not lost when the DVR is turned off or unplugged from power There is a small ba
58. operly connected to your network The computer you use to open the software should also be connected the network or the Internet so that it can communicate with the DVR stot Oh By se pr er ss To open D9 Viewer T irge pees i e Onyour PC click on START a gt ALL PROGRAMS daa ee ale gba Fe ogo a santo ES e Find the D9 VIEWER folder You ll be taken directly to the login screen where you ll need to tell the D9 Viewer software where It can find your DVR and the password so it can be accessed To do this Enter the relevant IP address of your DVR If the DVR is on the Same network as the PC you re USER LOGIN using to access it then you should IP ADORESS use the private IP address If you re MEDIA PORT connecting via the Internet you ll rascwoRD D need to use the public IP address Ew E of the DVR See page 50 for more information about public and LOGIN RESET private IP addresses Enter the number of the Media Port This should be the same one that you set in the DVR This port will also have to be forwarded from your router otherwise your bandwidth will be limited or the connection will not work at all Enter your password If you have not set a password then it will be the default 123456 If you have disabled all password protection we advise strongly against doing so but it s up to you then leave this field blank Finally choose whether your connecting to the DV
59. ost continually so too is the DVR recording almost continually 39 40 The System Setup Menu ER The SYSTEM SETUP menu The SYSTEM SETUP menu is where most of the advanced settings for the DVR hide out DATE TIME PA TLEURL IDE LANGAIA GI MFD HAINIAIK Most of the time there isn t much you ll need to change here However a few settings might need tweaking from time to time particularly when you re first configuring the DVR So here s a quick rundown of what s what DATE TIME Allows you to the date and time The DVR will retain an accurate time even whilst turned off there is a small battery attached to the main circuit board It may be the case that if the DVR is switched off for an extended period for example weeks or months at a time that this battery may be exhausted In this case you will need to setup the DVR again PASSWORD For enabling disabling password control to access the DVR and choosing what this password is This password will not necessarily be the same as the one you use for remote access see the section on Remote Access pages 50 55 for more details VIDEO For changing your video standard i e PAL or NTSC and selecting the resolution of the VGA output LANGUAGE For changing the language of the on screen display INFO Displays information about the DVR specifically it shows the current version of the software and hardware that the DVR is running as well as the media access c
60. ount of freespace available on the hard drive currently installed USEABLE REC TIME Free space currently available in hours calculated based on your current record quality settings OVERWRITE When set to ENABLE the DVR will record over the oldest files on the hard drive This is the default setting and probably the most preferable as the DVR will always be able to record events as they happen However it does mean that you ll need to get important events off the HDD before they re overwritten If overwrite is set to DISABLE the DVR will stop recording once the DVR is full Whilst you won t lose old footage you run the risk of missing new events as they happen Be sure you want to do this before selecting It HDD FORMAT Formatting the HDD will erase all data i e footage which is stored on it and re create the FAT file allocation table There are some times when us ing the format option is very useful For example if the value displayed in TOTAL SPACE is not correct for the HDD you ve installed or the DVR is displaying errors when trying to write to the hard drive then a format might fix the problem USB FORMAT If you have a USB flash drive connected to the DVR this will format it allowing you to use it in the DVR for backup This will also erase all the data on the drive but make the flash drive compatible with the DVR for backing up foot age To do this click the USB FORMAT button and click OK Remember After making cha
61. pages 22 23 amp 50 51 Starting the DVR Once the DVR has been connected to power switch it on by using the power switch on the rear panel The DVR takes approximately 45 seconds to boot up during which time the image to the right will be displayed The default mode of the DVR is live viewing mode This is the mode which monitors the images coming from your cameras in real time and allows you to configure your recording and channel options The DVR automatically starts in live viewing mode with quad view enabled as shown below 1 3 FDS OA OT TA 14 1H EA A ee i 1 The main display windows showing 3 channels 1 and 3 The highlighted portion of the image is the channel identification tag which in this case is set to the default value of CHx where x is the number of the channel in question 2 The display windows showing channels 2 and 4 These are labeled as their counterparts 1 and 3 A The current time and date and the time are displayed at the top of the screen This will be the date stamp applied to all recordings If this is incorrect you ll need to set the time and date in the DVR to their correct values see page 41 RECORD A DEW CES E SEARCH Camera Display Setup The camera menu contains all the options for setting up how the DVR interfaces with and displays the images from the cameras connected to it This is where channels are enabled or
62. r of circumstances such as monitoring one particular door at the end of busy hallway or a backyard with a tree that keeps blowing in the wind To set the MOTION DETECTION AREA e In the MOTION DETECTION menu use the mouse or the arrow buttons to highlight the SETUP button for the channel you wish to setup the MOTION DETECTION AREA for and confirm by pressing select or left clicking e You will see a grid 13 x 10 of red boxes The red boxes mark the area that is sensitive to motion e Use the arrow buttons or the mouse to move the cursor around the screen e By pressing select or left clicking an area in the grid you can toggle motion detection ON or OFF in that location e Areas marked by red boxes will be sensitive to motion those not marked will not be In this example the entire motion area activated Movement anywhere in the screen will trigger the motion detection This example shows the same image but the top left side of the motion area is not activated Movement in this area will not trigger the motion detection Remember After making changes to the settings press click the APPLY button How Motion Detection Works The way that the DVR looks for motion is quite straight forward it s a process where it compares one frame that is a single image taken approximately a 25th 30th of a second from the previous image with the next A certain amount of difference between
63. rder to get smooth playback and monitoring remotely Note that upload speed refers to the rate at which an Internet connection can send data not receive it Most Internet plans are asymmetrical which means they can download data faster than they can upload it We think that an Internet connection with an upload speed of 256kpbs is generally sufficient for remote access but ideally upload speeds of 512kbps or higher are recommended particularly for multi channel playback or monitoring at higher resolutions and quality settings Your DVR amp Local Network Correctly Configured It is important that your home network function correctly and that the information entered into the Networking menu in the DVR see page 22 matches the general network settings The first thing you ll need to determine is whether your router requires devices to use fixed STATIC or dynamic DHCP addressing you ll need to the documentation which came with your router to learn which type of IP allocation your router requires Most of the time routers support both allocation methods In such cases we suggest using a STATIC configuration as it will let you exercise more control over the functionality of your network and reduce the need for maintenance In a DHCP configuration you do not need to enter the IP address subnet mask or default gateway values into the DVR Rather the DVR will automatically request this information form your networks Dynamic Hos
64. s on the rear of the DVR Pull up the top case of the DVR Locate the 4 screws holding down the hard drive chassis Remove these screws and remove the chassis from the DVR Push the metal clip on the SATA cable single red or orange cable to unplug the cable from the hard drive Unplug the power cable 2 black 1 yellow and 1 red cable from the back of the hard drive Four screws secure the hard drive to the drive chassis Remove these If replacing the hard drive put the new hard drive into the chassis Screw in the hard drive to chassis as in step 5 and attach the chassis to the DVR case as in step 4 Replace the top of the case Screw in the remaining screws to the sides and back of the DVR as In step 2 SATA Cable Remove Back of DVR Remove 63 Troubleshooting Problem My monitor is not showing any display picture Solution Make sure you have connected the VIDEO OUTPUT on the DVR to a VIDEO INPUT on the back of your TV monitor Try different channels on your TV or monitor many TV s call their component video input confusing things like AV TV AV AUX COMPOSITE CHANNEL O and so on Problem My DVR does not switch on Solution Make sure you have plugged in the power supply 12V 3A to the DVR and into the wall socket Carefully check the integrity of the connections Check the master switch on the back of the unit Try another power socket Problem My display is showing
65. sinesses need to have an address which identifies their location on the road network so too do computers and other devices need addresses called IP ADDRESSES to identify their position on the electronic network The DVR uses IPv4 addressing which consists of four groups of numbers between O and 255 separated by periods For example a typical IP address might be 192 168 1 24 or something similar The most important thing when setting the IP address is that nothing else on your network shares that IP address SUBNET MASK If the IP address Is like a street address then a subnetwork is like your neighborhood This will be formatted in a similar way to the IP address ie four numbers up to 255 separated by periods but contain very different numbers In the above example the Subnet Mask might be something like 255 255 255 0 GATEWAY This is the address of the way to the Internet to continue the road analogy this is like your local access point to the highway This is an IP address in the same format as the others and is typically very similar to the IP address of the DVR To continue the above examples it might be something such as 192 168 1 254 DNS A Domain Name Server Everything on the Internet is located via an IP address however for ease of use we associate domain names such as www exampledomainname com with those IP addresses This index is stored in many locations online and we call those
66. t usually your router For a STATIC configuration the DVR needs to be told what IP address to use this must be unique and the subnet mask gateway address and DNS server address these must match the other devices on your network The most common way of discovering these values is to use a computer already connected to the network which can access the Internet Typically this is a matter of bringing up the Properties window for your local area connection LAN Depending on your operating system there are different ways to do this Once you ve found the network settings on your computer e Set the gateway subnet mask and DNS server addresses to match those that your computer uses e For the IP address the first three groups of numbers should be the same with the last being different unique For example if your computer s IP address was 192 168 1 12 then you could set the DVR s IP address to 192 168 1 235 The choice of 235 is somewhat arbitrary it can be anything between 0 and 255 so long as no other device on your network is using that address We Suggest 235 as it is usually available Port Configuration The DVR4 2500 needs two ports to be available and properly configured to work correctly over the Internet One of these Is called the Media Port and the other is called the Web Port Media Port The default value is 9000 Web Port The default value is 80 we stro
67. the DVR from Interface second The 1 Locate the calender located in the 5 right drop down upper right hand corner of the screen Click on the date you wish to access an event from 6 menu chooses the recording mode you d like to see events for Any event which was recorded on your selected channel s in your selected recording mode on the day you ve selected will be shown as a chronological list in the small window located below Simply choose the event you want to playback from this list 3 Below the calender there are two drop down menus 4 The first left drop down menu selects which channel s you want Playback Controls Begins playback of the selected event Ends playback Increases speed of playback Press multiple times to further increase playback speed Play Stop F F Fast Forward Slow Reduces the speed of playback Press multiple times to further reduce the playback speed Next Frame Moves the video forward by the smallest increment possible a single frame 264 to AVI Exports the currently selected event as a stand alone video file that can be played by most computers without dedicated software A great backup tool particularly if you need to send or share footage with others 60 D9 Viewer Setur In the SETUP you can change the camera record settings You can turn each channel on or off select the recording resolution amp quality turn on or off th
68. the least sensitive and 4 being the most sensitive To find the right value for you we suggest setting it and then testing the chosen setting by getting an able volunteer to move through the camera s view and testing whether or not the motion detection is triggered MD AREA Click the applicable SETUP button to setup the motion detection area for that channel See pages 38 amp 39 for details on how to do this and what it means Notes e Analog wireless cameras are not recommended for use with the motion detection functions of the DVR e Motion detection is not recommended for use with PTZ systems Avoid enabling motion detection on a channel which has a PTZ system attached to it especially when the PTZ system is set to Cruise Mode e Setting the motion detection at high sensitivity levels 3 4 increases the frequency of false alarms On the other hand low sensitivity levels 1 2 increase the risk that a significant motion event such as an intruder will not trigger the motion detection to record Remember After making changes to the settings press click the APPLY button 37 38 Motion Detection Configuration Say for example you are trying to monitor your front yard whilst in the background there is a busy street and the cars driving past continually set off the motion detection What can you do about it Setting only part of the camera s view to be motion sensitive might be the answer This is useful in a numbe
69. the menu on the DVR itself You can access the motion detection area definition screen from the ALARM menu This works in the same manner as the same screen within the DVR menu The red squares indicates the area which will be sensitive to motion Setup Network Here you can change the network settings for the DVR in the same manner as the Network menu in the DVR itself see pages 22 amp 23 for more details You will need to restart both the DVR and the D9 Viewer software after making any dramatic changes Remember to update your login information if you change the ports numbers or IP address of the DVR Setup Setting Here you ll be able to change the settings for D9 Viewer You can alter e The location on your PC where any footage you back up will be stored e The speed at which your network or Internet connection can upload data Setting this properly will give you the best quality video possible without overloading your connection e Your passwords You ll need to be logged in as an administrator as opposed to a user to change this e You can also turn automatic adjustments for daylight savings time on or off Note the following instructions are 2 for installing or changing the hard drive If your DVR already has a hard drive pre installed and you don t want to change it disregard these steps 1 10 Ensure the DVR is switched off and unplugged from mains power Locate and remove the 3 screw
70. the mini CD ROM which came with your DVR into your computer Most CD Step 2 DVD Blu Ray trays have a small inner noT uei groove which takes mini CD ROMs If your e usssasytsrain CD DVD Blu Ray drive does not support the So mini CD ROM standard such as a laptop with a slot loading drive then we suggest lt using another computer to open the CD and copying the file to a USB flash drive It s a very small program and it can be copied easily without affecting its performance Locate the file on the CD ROM labeled D9 VIEWER DBG ENG EXE and run this file If prompted for permission to run m aN the file choose Yes or Continue as es E a tenth tet ses You ll see a dialog box informing you that you should close all other programs and applications Once all other applications are closed click Next You will be asked to choose the location on your hard drive where the D9 Viewer will be installed Unless you have specific plans for the organization of your hard drive the default location is fine Again you ll be asked to confirm your or hi oe SCO SE EES as choices Choose next ee The final window will inform you that installation has been completed successfully Simply click Finish to quit the installer emira aen eaen T Ter riii I a l l F r e 5 58 D9 Viewer Starting the Software Before starting the D9 Viewer software ensure that the DVR is pr
71. these two frames is interpreted as motion As a result the DVR is able to detect when there is a change in the picture However this does not necessarily need to be something moving in the frame For example a light being turned on or off a lightning flash or even the sun coming out momentarily on a cloudy day might be enough to trigger the motion detection on the DVR However as these events last only a moment and are relatively rare they will only create a few very short redundant clips which will not take up too much space or pose a problem with scanning through footage This method of motion detection can however become problematic when using wireless cameras As wireless technology is susceptible to interference the static and image distortion common to wireless systems is often enough to trigger the motion detection inadvertently As aresult we strongly advise against using analog wireless cameras with any of our motion sensitive recording equipment and advise the use of hard wired cameras If you simply must use wireless technology we strongly advise using digital wireless technology as this technology is much more resistant to interference from other wireless equipment and environmental causes For a similar reason don t use PTZ systems and motion detection simultaneously The DVR will interpret the camera moving as motion and record This is particularly true when using Cruise Mode as the camera is moving alm
72. tly 50 Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses many Internet providers don t issue or charge more for a static IP address for users The easiest way to find out is to contact your Internet service provider Alternately you can access the www whatismyip com service make a note of your IP then reboot your router gateway This should refresh your Internet connection If your IP address stays the same you ve probably got a static IP address If it changes you have a dynamic IP address How do I deal with a dynamic IP address One option is to contact your ISP and request a static IP address They ll usually charge a small fee for doing this It s worth noting that not all ISPs offer static IP addresses It your ISP does not offer static IP addresses then you can use a dynamic referencing service like www dyndns com They offer a free service which will give you a text address such as www exampleipaddress example which will take you directly to your public IP address For this service to work correctly you ll need to set up the DVR to work with DDNS ikiia ON D E RVER OCF AOMS HEST NAHI canmp o ina ERA miin PAS SORE ETETETT Above The DDNS Setup button located in the Network Setup menu DEFAULT nE Right The DDNS Setup menu Server Choose the server that you re using There are two options DYNDNS www dyndns com and 3322 ww
73. to find that network from anywhere connected to the Internet This means that all devices connected to your network share one public IP address To differentiate devices on your network your network has its own IP address range and this is what is referred to as your private IP address The private IP address is used to configure your DVR and router for remote access through a process known as Port Forwarding How do I find these addresses and what should I do with them If you ve configured your network using STATIC IP addressing then you ll be entering the private IP address directly into the DVR Then you ll need to choose your Web Port and Media Port Finally you ll have to configure your router to forward your selected ports to the private IP address of the DVR If you re setting up a dynamic network DHCP then you don t need to know the private IP address of your DVR it ll probably change over time anyway Rather you only need to define the Media Port and Web Port then configure your router to forward these ports to the DVR usually your router will have a drop down menu allowing you to select which devices on the network to forward ports to Finally to learn your networks public IP address you ll need a computer with Internet access connected via the same network as the DVR you re configuring Then open an Internet browser window In the address bar go to www whatismyip com Your public IP address will be displayed instan
74. ttery within the DVR which powers the clock and the BIOS of the DVR whilst power is not connected This battery usually lasts quite a long time months to a charge If the DVR is unplugged for an extended period the battery s charge might run out and you may lose some of your saved settings Configuring Custom DST MODE As the standards for daylight savings differ trom country to country and often state to state you might need to manually tell the DVR exactly when it commences and ends in your locality First turn DST on Then select the appropriate week from the drop down menu which lists the 1ST WEEK 2ND WEEK and so on that DST commences in your region Then select the appropriate month from the drop down menu listing months Repeat these steps for the week and month that daylight savings ends Once con figured your DVR will automatically adjust the time settings when daylight savings begins and ends without you having to change anything Remember After making changes to the settings press click the APPLY button 41 The Password Setup Menu Setting your Password DEY ICI iD onponto The system password allows you to PASSWORD ENABLE W protect the DVR s settings amp recording Without the password the DVR menu USER PASSWORD ETENEE CONFIRE reete cannot be accessed We strongly advise that you set a password as soon as possible to prevent unauthorized access to the DVR either locally or remotely It is th
75. tup window by pressing the PTZ button on the remote control or by right clicking the mouse in the live view mode and choosing PTZ Note the features which will usable depend on the capabilities and limitations of your PTZ system Here you ll be able to aim the camera as well as alter aspects of the lens and iris configuration We ll explain a little more about what each of these does 1 SPEED ADJUSTMENT By selecting this with the mouse or the arrow buttons you are able to change the speed at which your camera will tilt pan and zoom The higher the number the faster the camera will move 2 ARROW BUTTONS Used to manually move the camera The arrow buttons will move the camera in the selected direction and the centre button toggles Auto Scan ON and OFF 3 ZOOM If you are using a variable zoom PTZ camera you can zoom in or out here Zooming in will increase the size of objects in view at the expense of reducing the field of view You may need to adjust focus when using the ZOOM function 4 FOCUS Adjusts the focal plane of the lens If an image is blurry try adjusting the focus To best set the focus move one direction until things become clear and then blurry again Move back and forth until you find sharp focus 5 IRIS Controls how much light gets into the camera If things look too bright or white lower the IRIS value If things are too dark or black raise the IRIS value Many cameras do this automatically
76. w 3322 org We suggest DYNDNS unless you are fluent at reading Chinese Host Name Enter the host name that you set up in your DDNS service This is the address you use to access your network Username and Password Here enter the username and password you setup with your DDNS server These do not have to match your username password combination in either your DVR or router for the sake of security we suggest making them different Remember After making changes to the settings press click the APPLY button 51 Remote Access via Internet Explorer The easiest way to access your DVR remotely is via an Internet browser These instructions will detail how to access the DVR via Microsoft Internet Explorer This section assumes that you ve already configured the DVR and your network to operate properly Remotely accessing the DVR via Internet Explorer IE is a great way to test if your network is functioning as it should Note You may have to alter and configure the ActiveX controls in E to allow unrestricted access to the DVR Access might be slowed or blocked completely by IE s built in security functions The instructions on how to do this are covered on the next page To access the DVR remotely via Internet Explorer 1 Open an Internet Explorer window If you do not have Internet Explorer you can download it from the Microsoft website www microsoft com Alternately you can try using a different 2 Inthe address bar typ
77. will be active Email Setup See page 34 Remember After making changes to the settings press click the APPLY button 33 34 Auto Email Setup You can configure the DVR to automatically send you email alerts when it detects an alarm event Please note that this function is not compatible with all email servers as the email the DVR sends is procedurally generated many email servers misidentity it as spam We recommend setting up a tree webmail account with a compatible email provider such as Gmail which is compatible with the DVR s auto email system Step 1 In the DEVICES menu navigate to the ALARM submenu Step 3 Here you ll need to enter all the required information about the email account that you would like the DVR to use when sending emails Step 2 Select EMAIL SETUP from the ALARM submenu If you re unfamiliar with the proper values for any of these fields please contact your email provider or read their documentation to learn these values We are unable to offer any answers regarding this the values and settings can vary dramatically from one email provider to the next Note that highlighting a field and pressing SELECT twice will make a keyboard appear onscreen allowing you to enter alohanumeric characters Remember After making changes to the settings press click the APPLY button Step 4 Once you ve entered all the required information the information in the fields shoul
78. you d like to install the software and the shortcuts to access it We suggest that the default options are usually the best choice only change these if you have a very specific idea about where you want the software to be installed Once you ve made these choices simply wait while the installation is processed Teid iee peal ee rm Fisi Bie read alll Pitera a Pee Se eee Fae i ie ee ee ee ey Pee on po ee Tii balali efm ar ih Fe eT et h rar k Dhin eins Hebe rt Be hrer ote haces ofr cree Th marea eh li f e mdi ee ee ee ee hiera niran Piksi Wiss wa i Lens Tot Bary tae ea oo Aiie a naera riri a n bt er Fami G E ee dee E a el 1 ba lisis ora NOTE This software is compatible with Windows operating systems only XP and more recent versions Also it will only operate on 32 bit versions of Windows not 64 bit the incompatibility is due mostly to incompatible drivers 28 The Playback Interface Assuming that you ve used the default installation paths you can access the playback software by selecting the desktop icon named Playback Software or finding the program group of the same name in your Start Menu This will take you to the default interface of the playback software as shown to the right Opening Files Open the File menu and choose Open Local Folder Navigate to the USB drive you have backed up footage to and select the folder on that drive called RecordFile Playba

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DVR4-2500™ - Home Depot