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4 or 8 Channel D1 Realtime H.264 DVR

1. Swann PRO SERIES Swann 4 or 8 Channel D1 Realtime H 264 DVR 5 cur Ol A DE English PRO SERIES Before You Begin FCC Verification NOTE This equipment has been tested and found to comply with the limits for Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorientorrelocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help These devices comply with part 15 of the FCC Rules Operation is subject to the following two conditions e These devices may not cause harmful interference and e These devices must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE All jurisdictions have specific laws and regulations relating to the use of cam
2. To ensure your ongoing privacy we strongly recommend setting a password as soon as possible Choose something that you ll remember but that others would be unlikely to guess If you do manage to lock yourself out of the DVR you ll need to contact us at the Swann Technical Support Telephone Helpdesk the number is on the back cover DI O di a Va M eh 5 English PRO SERIES MyDVR Interface review Playback Setup ET T Chic T Chasea DAAL Vi i TH in Cile Li iHi Preview Playback Setup E a Channel List Sa 20 09 2012 17 19 26 THU 20 09 2012 17 19 36 TH We Main Viewing Area 20 09 2012 17 19 36 THU DE d Tal Sa Playback and Backup Links Preview The default splash live view screen of MyDVR The screen layout emulates the multi channel live view screen of the DVR showing you images coming directly from your cameras in near real time some delay is caused by the network Internet connection you re using to access the DVR You can select a single camera or multi channel viewing by using the Viewing Mode buttons in the lower right corner Playback Opens the Playback interface which operates in much the same way as the playback interface on the DVR itself Setup Configuration Allows access to both the Local Config screen and Remote Configuration menus Local Config Defines how MyDVR will manage and save footage and still images to your local PC Remote Con
3. Using the SwannView app for mobile devices you ll be able to log into your DVR from almost anywhere you can imagine or at least get a decent signal like everyone we re at the mercy of your phone company and view images coming from your cameras in real time or as close to as wireless networking will permit How cool is that We re pretty sure this was science fiction just a few short years ago You ll need a compatible mobile device At the time of writing there are apps for iOS iPhone iPad and Android based devices We re working on apps for other mobile platforms The apps for both iOS and Android are free to download and use To download the latest mobile viewing apps operating guides and to check the compatibility of your device log onto www swann com swannview re Real time video 14 00 2012 14 02 22 TUE 14 00 2012 14 02 22 TUE f Device list qwww e Channel 1 Channel 2 Channel 3 Pro 650 P r Pro_ 51 14 08 2012 14 02 21 TUE 14 08 2012 14 02 22 TUE NN T 14 08 2012 14 02 22 TUE H My K ee Wel Channel 4 d iy PISA RE ENO VAN CU ON Ae AN AS al xx PS b nia TENTE f be t A CO G eye Channel 5 ie ii lt gt Channel 6 Channel 7 PTZ 27X Pro 670 14 08 2012 14 02 22 TUES 14 00 2012 14 02 22 TUE J8 7 Channel 8 i ti r a ct A sie x lt gt Pro 51 Pro 650 Fa a UA Above A screen capture of SwannView running on an Andr
4. b lt If Wil i Ai ION System e Shut Down Default How Motion Detection Works The way that the DVR looks for motion is quite straight forward it s a process where it compares one frame that is a single image taken approximately a 25th 30th of a second from the previous image with the next A certain amount of difference between these two frames is interpreted as motion As a result the DVR is able to detect when there is a change in the picture However this does not necessarily need to be something moving in the frame For example a light being turned on or off a lightning flash or even the sun coming out momentarily on a cloudy day might be enough to trigger the motion detection on the DVR However as these events last only a moment and are relatively rare they will only create a few very short redundant clips which will not take up too much space or pose a problem with scanning through footage This method of motion detection can however become problematic when using wireless cameras As wireless technology is susceptible to interference the static and image distortion common to wireless systems is often enough to trigger the motion detection inadvertently As a result we strongly advise against using wireless cameras with any of our motion sensitive recording equipment and advise the use of hard wired cameras If you simply must use wireless technology we advise using digital wireless
5. o me e Pack Duration Pack Duration is a measurement of how long the DVR will record for before splitting the output file into discrete units Packs are something like the chapter numbers on a DVD though the video is broken up into separate units it will still play through as one continuous movie unless interrupted by the schedule or motion detection turning the recording on or off If you don t want to worry about setting Pack Durations you can leave it on the default value it will make little difference to the day to day running of the DVR 31 gt og lt A D O A e y Q bn O e English PRO SERIES Recording Schedule Important Guidelines The schedule presented on screen applies to one channel on one specific day of the week only Use the Copy To functions to quickly assign identical schedule layouts to multiple days channels at once Be careful when programming your schedule It s one of the most important aspects of setting up your DVR and if it s wrong in any way it could lead to disastrous complications later Copy To There are two Copy To buttons on the Schedule Menu screen Copy To Week Day This is located above the schedule itself next to the Week drop down menu where you can select a day of the week to edit the schedule for This button will allow you to copy your settings from one day to other days It won t affect any o
6. DO T D 4 D gt A D English PRO SERIES English PRO SERIES 59 WL LL t Lire i HUIT RER Helpdesk Technical Support Details Swann Technical Support All Countries E mail tech swann com Telephone Helpdesk USA toll free AUSTRALIA toll free 1 800 627 2799 1300 138 324 Su 2pm 10pm US PT M 9am 5pm AUS ET M Th 6am 10pm US PT Tu F 1am 5pm AUS ET F 6am 2pm US PT Sa 1am 9am AUS ET USA Exchange amp Repairs NEW ZEALAND toll free i 1 800 627 2799 Option 1 0800 UE M F 9am 5pm US PT UK 0203 027 0979 266 J Swann Swann Communications 2012
7. ie four numbers up to 255 separated by periods but contain very different numbers In the above example the Subnet Mask might be something like 255 255 255 0 Default Gateway This is the address of the way to the Internet to continue the road analogy this is like your local access point to the highway This is an IP address in the same format as the others and is typically very similar to the IP Static DNS Default address of the DVR To continue the above examples it might be something such as 192 168 1 254 Auto DNS Static DNS Choose how you d like to define your DNS servers We recommend leaving it on Auto unless you ve got a specific reason not to Auto DNS The DVR will automatically choose a DNS server This is the recommended setting Static DNS If you need to manually define a DNS server then choose Static DNS This is recommended for advanced users only Preferred DNS Server Domain Name System Everything on the Internet is located via an IP address however for ease of use we associate domain names such as www exampledomainname com with those IP addresses This index is accessible in many locations online and we call those locations DNS servers DNS for STATIC configuration Under most circumstances you can set the DNS Server address to be the same address as your router this is usually the same address as Gateway DNS for DHCP configuration Typically the DN
8. know what you re doing See Addendum Third Party Hardware on page 55 for more information If your router supports DHCP but not UPnP For local access i e a PC connected to the same network just set the Network Access to DHCP For remote access i e a device connected via the Internet you ll need to manually forward ports on your router See Addendum Third Party Hardware on page 55 for more information If you don t know how to manually address devices and don t have access to someone who does you may want to consider upgrading your router we think that DHCP and UPnP are neat features that are well worth having There s heaps more information on IP Addresses DHCP UPnP and all manner of remote access information later in this booklet In addition to Addendum Third Party Hardware on page 55 have a look at Network General on page 37 and have a word with whoever set up your network they might be able to help you 12 English PRO SERIES Basic Setup DDNS amp Email DDNS A Dynamic DNS is a service which will let you assign an address to your DVR so you can access it via the Internet DDNS contiquration DDNS There s more information about DDNS DDNS Type how to configure it and what it means for you when remotely accessing the DVR later in this manual Have a look at User Name Network Advanced DDNS on page 39 Password for more Confirm Password DDNS Type The DDNS server you re ee u
9. your Video Standard isn t set correctly for your region Check out the section on PAL NTSC System General on page 50 for more information As a rule of thumb set your video standard to NTSC if you re in the USA or Canada or PAL if you re in Europe the UK or Australia If this is happening to only some of your cameras then there may be a problem with the compatibility of those cameras If you ve got them from a kit then this shouldn t be the case at all and it indicates that something quite strange is happening If you have cameras purchased seperately particularly if you ve found them online or from overseas then they might not match the standards of the cameras you ve already got The DVR can only support one video standard at a time mixing PAL and NTSC cameras does not work Q can t login to or unlock the DVR it says my password is wrong A The default username password combination for the DVR is admin with the password section left blank The DVR does have a default password 12345 but it should be disabled by default If leaving the password section blank doesn t work try 12345 If that doesn t work and you haven t set a password of your own that you ve forgotten then something strange has happened contact Swann technical support contact details are on the rear cover Q The DVR will boot up and show live images but there are no menus being displayed Why A There might be a fault with o
10. 10 PTZ RS485 Port To connect the RS485 cables to control a PTZ pan tilt zoom device to the DVR 11 DC 12V Power Input Where you connect the included DC 12V power adapter Use only the supplied power adapter with the DVR and use the power adapter only with the DVR 12 Power Switch Master ON OFF switch A e D O Ce er DI D lt JJ English PRO SERIES Connection Diagram Connect your cameras to power using the a power splitter if included Connect the BNC outputs from your cameras into the yellow BNC inputs on the rear of the DVR N D D D A a Ce er SI D J lt J Connect the DC12V Output from the power supply to Connect the power the power input supply to a wall outlet Connect the mouse to the USB2 0 port rs Connect an ethernet M wm cablefromtheLAN port on the DVR to a spare port on your router If you ve got a monitor with VGA If you ve got a TV or monitor but not HDMI connect it to the VGA with HDMI in connect to output on the DVR the HDMI port on the DVR 8 English PRO SERIES Connecting Additional Devices The Audio Out port can be used to connect a stereo speakers The Audio In ports can headphones or other be used to connect external sound device audio devices to the DVR Obviously your microphone probably won t look like that one they re often built into c
11. CPU Loading How hard your computer is working to decode and display images as they arrive from the DVR If this is consistently high you can try e disabling multiple monitor setups The MyDVR application doesn t support hardware acceleration across multiple monitors Disabling all but your primary monitor will greatly increase performance e reducing the quality of the video Select WAN from the login screen instead of LAN e reduce the number of video feeds being displayed Select a channel and click Stop to disable the monitoring e switch to single channel view Need more details The overview of the DVR settings presented over the next few pages is just that an overview The full explanation of the DVR s menu system and configuration options are listed in detail from page 25 onwards The DVR s menu system is functionally very similar to the MyDVR software interface and you ll find more detailed information about all menu options and settings there The relevant page for additional information is listed next to each menu screen English PRO SERIES MyDVR Local Configuration MyDVR by SWANN V1 0119 HE E Eu SEP Preview Playback Local Config Remote Config Local Config Record Path Download Path snapshot Path Convert to AVI Auto Login The local configuration screen is where you can customise how MyDVR will store and process footage on the local PC when you download it from the DVR Record
12. Path Where MyDVR will save recordings if you select Record from the Preview screen Download Path Where MyDVR will save footage that you ve downloaded from the DVR Snapshot Path Where MyDVR will save still images captured using the snapshot function Convert to AVI When selected MyDVR will use your PC to transcode footage from the DVR s native format H 264 into a format that your computer indeed almost any computer will be able to playback without special software C RecordFile C DownloadFile C Capture Browse Browse Browse About transcoding to AVI Don t be put off by the complex word transcoding is just a shortening of translating code Transcoding while a straight forward process is very processor intensive You may notice significant slow down on your computer while the transcoding takes place For best results try not to over burden your computer just let it transcode the footage in peace Auto Login When selected MyDVR will automatically login and open the Preview screen for the DVR it is currently connected to Simply un check Auto Login if you don t want MyDVR to do this anymore or you want to change the default device you ll just need to go through the manual login procedure once for the device you want Playback Problems Some media players have trouble playing back the transcoded AVI files from the MyDVR software We recommend using VLC media player which has no prob
13. RAM 2GB recommended 10 100Mbps Network 1000Mbps recommended gg are SRI TT nte rnet con nectio n 5 12kbps recommen ded Click Install to continue with the installation or click Back if you want to review or change any settings 1024x768 resolution 1280x720 recommended a C Program Files x86 MyDVR Start Menu folder MyDVR Additional tasks Supported Operating Systems gyros mue tie ae Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7 NOTE Windows XP Windows Vista and Windows 7 D ri are registered trademarks of Microsoft Corporation Completing the MyDVR Setup Wizard Setup has finished installing MyDVR on your computer The ot a M a C bea application may be launched by selecting the installed icons e Click Finish to exit Setup Launch MyDVR Check out www swann com mydvrmac for the latest Mac based remote access software 16 English PRO SERIES MyDVR Logging In User Login 192 168 99 195 Scan Device In LAN IP 192 168 99 195 Network Type WAN Server Port 9000 LAN UserName Register Mode IP Address Password Language Domain Name Auto Login Before running MyDVR for the first time Ensure your DVR is connected to a network and if accessing via the Internet you know the Public IP Address of the DVR or the DDNS address see Network Advanced DDNS on Network Advanced DDNS on page 39 for more That your netw
14. Server Shu Down A AT E i AUUTESS Subnet Masi Alternate DNS Servel f fi f T Address Network Access Here you can choose between the three different types of networks that the DVR can be connected to The three types of networks are DHCP DHCP Dynamic Host Configuration Protocol is a system where one device on your network usually a router will automatically assign IP addresses to devices connected to the network STATIC Static networks require all devices to have their IP addresses manually defined as there is no device dedicated to automatically assigning addresses PPPoE An advanced protocol that allows the DVR to be more directly connected via a DSL modem This is an option for advanced users only IP Address Just as houses and businesses need to have an address which identifies their location on the road network so too do computers and other devices need addresses called IP ADDRESSES to identify their position on the electronic network The DVR uses IPv4 addressing which consists of four groups of numbers between 0 and 255 separated by periods For example a typical IP address might be 192 168 1 24 or something similar The most important thing when setting the IP address is that nothing else on your network shares that IP address Subnet Mask If the IP address is like a street address then a subnetwork is like your neighborhood This will be formatted in a similar way to the IP address
15. Spam folder settings Other Allows for custom definintion of an outgoing email server See Network Advanced Email Settings on page 41if you want to use an email server other than Gmail For advanced users ONLY 13 o ESPE English PRO SERIES Basic Setup NTP amp DST NTP NTP stands for Network Time Protocol It s a way for the DVR to automatically update its internal clock and ensure it s always in sync There s no requirement to use NTP but it s easy to setup and free to use so there s really no reason not to NTP Server The server you d like to use for NTP They re all quite comparable in terms of reliability and accuracy so unless you ve got some kind of master plan for world domination which is affected by the time for some reason then the default pool ntp org works fine NTP Port The default is 123 You should only change this if you re using a different NTP server and you know they use a different port If you re using pool ntp org ensure the port is 123 Sync Triggers the DVR to automatically synchronize its internal clock with the time server immediately If your DVR is connected to the Internet and the network is correctly configured this will update almost instantly System Time The DVR s current clock reading DST Configuration You can configure the DVR to automatically update it s internal clock DST configuration when daylight saving starts and ends Note
16. Zoom The DVR is compatible with many but not all PTZ devices available For the best results we suggest using a Swann PTZ camera as we know what they re compatible with and we ll be able to offer support for both devices at once should you need it Camera No The camera you d like to associate a PTZ device with Baudrate Check the PTZ device s documentation to learn this value Most Swann PTZ units operate at 2400 or 9600bps Data Bit Stop Bit amp Parity Options that subtly change the way the DVR talks to the device This is important to get right check your PTZ device s documentation to learn the correct settings PTZ Protocol A protocol is like a language that the DVR uses to talk to the PTZ device Ensure that this setting matches the requirement of your device Address 0 255 The command address of the PTZ device you want to associate with this channel 48 Accessing the PTZ Controls The PTZ controls can be accessed from the Live Viewing screen by choosing the PTZ icon on the menu bar Note for Remote Access and Mobile Device users The PTZ functions of the DVR and compatible cameras can be controlled remotely via the MyDVR software as well as by the SwannView mobile viewing app Please note due to the latency a fancy word for delay caused by streaming so much data over an Internet connection there will be amomentary pause between selecting a direction for the camera to move and it a
17. each individual user has Simply choose the Permission button on either the Add User or Modify to set the specific access for the user you want The Permission menu has two tabs Configuration and Operation Configuration The configuration page specifies which menu s the user can access There is no hierarchy and any combination of menus can be selected although some combinations would make little sense in practice Operation You can select which channels the user has access to and what they can do with them For example you could set a user to have permission to view all channels in live viewing mode but only playback channels 2 and 4 Press the Set button next to each type of access to select specific channels that the user can access Also this page contains permissions for HDD Management and Shutdown These are surprisingly powerful levels of access between them a user can remove all footage from a DVR s hard drive and turn the DVR off Be careful assigning these permissions 51 English PRO SERIES System System Information If you re looking at the System Information screen you ve probably been directed to do so Menu by Swann Technical Support ata isplay MZ General MIES Le System Information Le Maintenance If we haven t told you to come here you might be wondering Rap Necoraing what all the information means search Device Name DVR On a day to day level the Model DVR 8 4000 answer is very l
18. each showing images from one camera 4 Eight Camera View Divides the screen into 8 sections with one four times the size of the others 5 All View 3 x 3 Divides the screen into nine segments which will display eight channels at once 6 Next Camera s Cycles the cameras displayed in viewing mode 7 Start Stop Tour Starts or stops auto channel switching 8 9 10 11 12 13 14 8 PTZ Control Opens the PTZ control window 9 Digital Zoom Increases the size of things in view at the cost of visual quality 10 PIP Picture in picture Allows you to view two channels at once with one full screen and the other as a small overlay DI D di M Va D eh 5 11 Manual Record Initiates manual recording 12 Playback Opens the Search Playback page 33 menu 13 Audio On Off Enables or disables the audio function of the DVR 14 Run Startup Wizard Runs the initial startup wizard Default Password Information To ensure your privacy this DVR supports password protection The default all access username is admin If the DVR asks you to log in before you ve set a password enter admin as your username and leave the password blank This will give you access to all areas of the DVR The password function is disabled by default However if you re asked for a password the default is 12345 To ensure your ongoing privacy we strongly recommend setting a password as soon as possible Choose som
19. itself even if you can access the DVR via the network using the MyDVR software in the meantime If you re connected remotely and the networking information changes you might lose the connection to the DVR e Open the Network General menu on your DVR see Network General on page 37 e Select Static addressing e IP Address Enter the unique IP that you created for the DVR here e Subnet Mask Enter the same value as the computer s Subnet Mask e DNS Server Enter the same value as the computer s DNS The DVR should now be accessible via your local network Before you can access the DVR remotely you ll need to Forward Ports STATIC addressing does not support UPnP see below I m using a router which doesn t support UPnP How do forward ports It depends on what type of router you have There s no standard procedure for forwarding ports each manufacturer has their own user interface and procedure for customising the behaviour of the router First check the router s documentation the instructions may be there If your router s documentation doesn t describe the method for port forwarding then open a web browser and navigate to www portforward com they ve got instructions on port forwarding for literally thousands of different routers We can t offer much more information about forwarding ports here as this is a process totally dependent on third party hardware If you do run into tr
20. mouse 101_20120517010444 avi existed overwrite it being moved or buttons being pressed at least not quickly cut it some slack it s working really really hard You ll still be able to access the DVR remotely via the MyDVR software However due to the system requirements of backing up footage the DVR s performance might be reduced Yes to All No to Al Yes No a Backing up footage can be a slow process doubly so when transcoding to AVI If you re backing up more than a few minutes footage at a time you ve got time to make a cup of coffee maybe call a friend or catch up on some TV Seriously it can take a while talk to any video editor about transcoding and they ll tell you it takes along time 34 English PRO SERIES Search Event asa DENEY mmm Recording _ Search Network A Alarm od JeVICE e Le Le System Shut Down asa Display ry mm Recording Search p Network A Alarm Sf Device System Shut Down Menu hannel Status Event Type Motion Start Time 15 09 2012 End Time Menu Playback jor Type Record Time 9 201 2 Q 0 1 2 9 70 2 9 70 2 Q 2012 9 2012 Q 2012 Q 012 9 901 9 70 9 701 Q 2012 Backup Eve Minor Type Lo Lei Playback Led Bai kup Led Event ry Log Search cal CFG Startup Local CFG Local FG Local CFG Local CFG Local CFG Local CFG Local CFG Local CFG Local CFG ocal CFG Parametel Syste
21. of the cameras you d like to tune the sensitivity for The ideal sensitivity level is when your volunteer moving about always triggers the motion detection but there are no false triggers or very few when your volunteer isn t moving about 43 gt ek lt A D ok A e Q O e gt ek lt A D ok A e y Q n D me e gt English PRO SERIES Alarm Motion Detection Notes Motion Detection Compatibility You ll be able to use the DVR s motion detection with almost all static wired cameras PTZ systems are fundamentally incompatible with motion detection Avoid enabling motion detection on a channel which has a PTZ system attached to it especially when the PTZ system is set to Cruise Mode Wireless cameras are not recommended for use with the motion detection the visual distortion and dropped frames caused by wireless transmission of video data give numerous false triggers False Triggers Setting the motion detection at high sensitivity levels 4 or lower increases the frequency of false alarms On the other hand low sensitivity levels 20 or higher increase the risk that a significant motion event such as an intruder will not trigger the motion detection to record Check the Motion Detection settings both during the day and at night In low light conditions or when your cameras are using infrared night vision the DVR may be more or les
22. technology as this technology is much more resistant to interference from other wireless equipment and environmental causes However any wireless technology digital or otherwise has serious limitations when combined with motion detection For a similar reason don t use PTZ systems and motion detection simultaneously The DVR will interpret the camera moving as motion and record This is particularly true when using Cruise Mode as the camera is moving almost continually so too is the DVR recording almost continually 42 SENSO ry Alarm Output If you re planning to use Motion Detection as the primary or sole recording mode for the DVR it s worth taking a moment to ensure it s properly configured If the motion detection sensitivity is too sensitive then the DVR will record too frequently or continually any benefit of motion detection will be lost If the motion detection sensitivity is not sensitive enough then the DVR will not record when it should and may not record anything at all We think that motion detection is the best way to get your DVR to operate almost autonomously for long periods of time typically weeks to months without you having to worry about losing old footage However it can be important that it s configured correctly Here you ll be able to set the motion detection features of the DVR for each channel We suggest that motion detection is under most circumstances the mo
23. them breaking a window does If you use a camera inside the home to trigger all exterior cameras with pre record enabled then you will have a record of how they entered in addition to what they did e Always consider what s really important Which is the bigger problem a dozen false triggers per day or missing one critical event There s no magic setting which will make motion detection work perfectly There will always be some events that it s not sensitive enough to catch or minor happenings that will trigger an overly sensitive camera to record Typically the best motion detection settings are one s that give few false triggers but don t miss anything Even motion detection which false triggers a few times per hour will still save a significant amount of hard drive space compared with a constant recording schedule for the same duration English PRO SERIES Alarm Motion Detection Action Audio Warning The DVR will use its internal buzzer to emit an alarm tone It sounds like an old computer indicating an error or a large truck backing up Send Email The DVR will send an auto email alert when the event type you ve selected occurs The Email Settings button will take you to the same email configuration screen accessible from the Network menu see Network Advanced Email Settings on page 41 for details Trigger Camera You can define one camera s motion detection to trigger recording on one or more othe
24. types HDD Full As the name suggests this event occurs when the DVR runs out of space on the hard drive to save new footage This event is redundant if you ve got overwrite enabled as the DVR will automatically delete old footage to ensure it can continue to record HDD Error Occurs when the DVR has trouble accessing its hard drives or when it cannot detect one at all This error could be generated by either an internal hard drive or an external one connected to the eSATA port Net Disconnected Will occur if the DVR has problems connecting to the Internet This may indicate a problem with the DVR s configuration a fault with your network or a problem with your Internet Service Provider ISP IP Conflict This event will occur if the DVR detects another device on the same network with a conflicting IP address It s a little like two houses with the same number being on the same street one house might get the others mail or get woken up at all hours of the night being asked if someone named Big Bob lives there Basically it indicates that two devices are trying to use the same IP address This shouldn t occur if you re using DHCP addressing unless one or more devices is set to use a STATIC IP the static addressing method overrides the automatic assignment process 46 HDD Full Default Audio Warning The DVR will use its internal buzzer to emit an alarm tone It sounds like an old computer indicating
25. where you can easily set the exact positions of any overlayed text such as the camera name and the date and time Simply select any item you want to move such as the Channel Name and or the Date and Time and click and drag it to the position youd like it to be To exit the OSD Display Position screen press the right click button A context menu will appear with two options Save and Exit To exit without saving simply choose Exit If you want to save your changes choose Save first Image Settings Gives you access to image adjustment tools allowing you to adjust the way the DVR interprets and displays video images See opposite for more information The Image Settings you choose will affect your recorded footage Rather than applying the changes after the video has been processed like many older DVRs the Image Settings affect how the DVR decodes the video it is receiving from the cameras The upside of this is that you can use the Image Settings to dramatically improve the quality of the images being recorded by the DVR This can be particularly useful for improving the accuracy of your Motion Detection settings Mask When checked allows you to create place and shape a privacy mask which obscures part of the image on the associated channel 8 Area Settings The Display Camera menu is where you can make adjustments to how the DVR displays the feed coming from your cameras You can adjust aspects of each c
26. which you can define different motion sensitivity values for You can change what time s each period starts and ends to best match the changing lighting conditions in your location Typically values between 5 and 10 will give good results in the daytime At night you may get numerous false triggers unless you raise the sensitivity setting perhaps as high as 25 30 This is because when cameras particularly CMOS based ones use active infrared night vision they dramatically increase the gain controls to the image sensor This creates a lot of noise in the camera s images which are interpreted by the DVR as motion By default the day is divided into four periods 00 00 Midnight 06 00 6 00 AM 06 00 6 00 AM 12 00 Midday 12 00 Midday 18 00 6 00 PM 18 00 6 00 PM 00 00 Midnight You might need to shift the beginning and ends of these times to best suit the time s that lighting changes at your location The start and end times can be set to anything you like provided the different time periods don t overlap and there s no gap between one ending and the next starting There s no requirement for all four time periods to have different sensitivity levels although we suggest that usually gives the best performance To find the best sensitivity values for different times of day night it s best to test the system during different time periods Get an able bodied volunteer to move about in front
27. while adjusting settings or it makes you feel like you re living in the future because it s so tech we don t judge The best way to set this is to simply experiment over time and see what works for you Mouse Sensitivity How sensitive the mouse will be On lowest large and dramatic arm movements are required to move the mouse but a few inches onscreen At the other end of the spectrum a tiny bump or knock can send the cursor from one side of the screen to the other Try somewhere around the lower end for starters and then increase it little by little if it s moving too slowly Dwell Time How long channels will be displayed when using auto sequence mode Audio Whether the DVR will output an audio signal When checked the DVR will output audio to a compatible device via the HDMI see note below or the RCA Audio Output When unchecked the DVR will not output an audio signal at all Border Adjustment Changes the size and position of the DVR s images on the screen Altering the border size can be useful if you ve got parts of the DVR s image extending beyond the part of the screen you can see The border adjustment is more likely to be required for older CRT computer monitors connected via the VGA output HDMI should in theory automatically adjust the DVR s image to perfectly fit your screen Note Audio via HDMI If you want to send audio via the HDMI then you ll need to use a standard HD resolution This is due t
28. English PRO SERIES Network Advanced DDNS DDNS E DDNS Type Swanndvi Device Domain Name vour account name User Name vour email Password ontirm Password How do deal with a dynamic IP address One option is to contact your ISP and request a static IP address They ll usually charge a small fee for doing this It s worth noting that not all ISPs offer static IP addresses If your ISP does not offer static IP addresses then you can use a dynamic referencing service We provide one free of charge We recommend using SWANNDVR as your DNS service This is a free service for Swann DVR owners which we directly support To create an account with SWANNDVR go to http www swanndvr com and click the Registration button Follow the prompts to create your account vanndvr net Static and Dynamic IP Addresses In much the same way as your home network can use static or dynamic IP addresses many Internet providers don t issue or charge more for a static IP address for users The easiest way to find out is to contact your Internet service provider Alternately you can access the www whatismyip com service make a note of your IP then reboot your router gateway This should refresh your Internet connection If your IP address changes you have a dynamic IP address If it stays the same you may have a static IP contact your ISP to confirm Server Choose the server that you re using The options are DYNDN
29. Led Usel Led System Information Led Maintenance the same way that a a become unstable if left on for an ae Recording extremely long time the DVR can EEE PE E a become unstable It is strongly a Search o suggested that the DVR be rebooted Network Auto reboot at at least once per week A x b f 111 Every Sunday F Ve OL However as this can be a hassle Upgrade particularly if the DVR is stashed TUT e away somewhere inconvenient you can set the DVR up to reboot itself eyii a lefault Settings Cus Configuration Li Enable auto reboot Will Shut Dow automatically shut the DVR down and restart it at a certain time of the day or week Firmware Upgrade ___Export import Auto reboot at Choose when you d Defaut X Apoi like the DVR to reboot Typically this will be a time when it s unlikely there ll be any activity for the DVR to record Firmware Upgrade Upgrade Instructs the DVR to update its firmware You ll only need to use this option if instructed to do so by Swann Technical Support Remember to Export your configuration first so you don t have to re set everything Default Settings Restore Loads the factory default settings This must be done after a firmware upgrade to ensure proper operation of the DVR You can retain your settings recording schedule and so on by using the Import Export Configuration function before upgrading the firmware Configurati
30. S Server address will automatically be detected by the DVR In some cases you ll need to enter a value the address of your router the same as the Gateway should work Alternate DNS Server A backup DNS server This is here as a redundancy your DVR will probably work without one MAC Address The Media Access Control address This is a unique code which nothing else should share You can t change this one it s pre set when the DVR ships out 37 English PRO SERIES Network Advanced Menu Ai IM CRI ry Wi i ata isplay mE Recording seal h Network A Alarm gt Device server Port HTTP Port UPNP enable NIP Email Settings IP Filter Sys em Shut Down DDNS The place to configure the DVR to automatically update a dynamic DNS service If you want to remotely access the DVR via the Internet you ll probably need to configure a DDNS account See Network Advanced DDNS on page 39 for details on setting up and configuring the DDNS NTP Network Time Protocol If you ve got the DVR connected to the Internet you can have it automatically sync time with an online server Email Settings Where you can configure the DVR to work with an email account of your choice This must be correctly configured for the DVR s auto email feature to work IP Filter An advanced feature which allows you to exercise precise control over what devices IP address es are allowed to commu
31. S and our own DDNS server SWANNDVR Device Domain Name Enter the host name that you set up in your DDNS service This is the address you use to access your network For example yourhostname swanndvr net Username and Password Enter the username and password you setup with your DDNS server These do not have to match your username password combination in either your DVR or router for the sake of security we suggest making them different For SwannDVR users Your username is the email address you used to register the account The password is whatever you selected when you registered Network Advanced NTP NTP Servet NIP Port Particularly important if you ve enabled NTP set this to the time zone where you happen to be For example people in eastern Australia Canberra Sydney and Melbourne choose GMT 10 00 whilst the Eastern Time zone in the USA and Canada is GMT 05 00 GMT stands for Greenwich Mean Time it s the baseline that keeps all the different time zones in sync NOTE Some NTP servers are NOT fully compatible with DST Daylight Savings Time This may cause your system to double count adding one or removing one more hour than they should or cancel each other out You may need to intentionally change your time zone to compensate or simply not use NTP and DST simultaneously 39 English PRO SERIES Network Advanced IP Filter The IP Filter can be used to modify which IP addre
32. This is a free service for Swann DVR owners which we directly support To create an account with SWANNDVR go to http www swanndvr com and click the Registration button Follow the prompts to create your account 21 DI D di M Va D eh 5 dnjas diseg English PRO SERIES 22 Display 2 Device gt Display Channel Setting Recording General Advanced Config Record Schedule Network Network Status General Advanced Config Alarm General Maintenance gt Display Channel Setting Recording General Advanced Config Record Schedule Network Notwork Status General Advanced Config Alarm Motion Video loss Excepton Device PTZ System General Maintenance Channel Seting Recording General ANIOI Conhg Record Schede Network Network Status General Advanced Config Video 1044 Sensor Alarm Output PTZ System General Maintenance Motion Channel Enable Sensitraty Schedule Acton Aion Auto Warning J7 Send Email Channel Triggered Recording Video Loss Alarm Channel Enable Schedule Acton Action Acton Audio Warning Send Email Exception Exception Type Audio Warning Seng Eman Show Exception Channel Trigger Alarm Output Alarm Motion Detection see page 42 Channel The channel you re configuring the motion detection settings for Enab
33. VR 12 11 10 5 4 6 1 Video Inputs 1 4 These are your primary video inputs Each accepts a standard composite video signal and connects via a BNC connector The channels are labeled by number in the same order as they will appear on your DVR s interface 2 Video Inputs 5 8 As 1 but apply to the 8 channel model only 3 Audio Inputs These will accept a standard line level signal lt 1V 4 HDMI Output The primary output of the DVR For the highest possible video output quality we suggest using this output e For best results use a monitor television capable of displaying Full HD 1080p e Note that many televisions which can display 1080p signals are not actually Full HD These kinds of televisions downscale a 1080p signal to the resolution of the screen For the best possible image use a television monitor which can display 1920 x 1080 or higher 5 VGA Output For connecting a television or PC monitor with a VGA input 6 Audio Output A standard line level audio output N 00 7 Network Port Where you can connect the DVR to a network typically directly into the router or network switch 8 USB 2 0 Port For connecting a USB mouse or a USB storage device We suggest connecting USB storage to the USB port on the front of the DVR and using the rear port for the mouse 9 eSATA Port To connect an external hard drive which will act as a live recording drive in the same manner as the installed HDD
34. address gmail com or similar Sender Password The password for the outgoing email account Recipient Address The email address you want the DVR to send emails to This can be any email address you like however bear in mind that the DVR might send a large number of automatic emails under certain conditions Attach Picture When this is selected the DVR will attach a small image to each email alert where applicable For motion based email alerts this will be an image of whatever triggered the motion detection Interval The length of time that must elapse after the DVR sends an email alert before it will send another Short Interval settings are likely to lead to huge numbers of alerts being sent by the DVR perhaps even several emails for one event if that one event lasts longer than the interval setting On the other hand a long interval setting might mean you ll miss a specific update that you needed There s no right answer and you ll probably have to fine tune this setting to get the results you re after it ll be different for everyone s unique circumstances 41 gt ek lt A D ok A e o O e gt ek lt A D ok A e y Q n D me e gt English PRO SERIES Alarm Motion asa Display MZ Motion MIB Video L mg Recording Search etworl A Alarm Channel Enable Li Mi TION jetection hannel Schedule
35. ake the file smaller while retaining visual quality used by the DVR You can choose and alter e the resolution per channel e the frame rate how many images per second the DVR records and e the data rate of each video stream The higher the data rate the better your images will look but the more space they ll require on your HDD Reducing the number of frames per second will not save hard drive space but potentially will improve the data rate per frame depending how you set the bit rate see the next point Remember that your FPS count is the same as saying take X photographs per second where X is your FPS setting 5fps doesn t sound like much but it s still five individual photographs per second If maintaining image clarity while reducing HDD consumption is your priority it makes sense to lower the frame rate As with all settings on this screen some experimentation is encouraged to find the settings which will work best for you Max BitRate Kbps The actual amount of data that the DVR will use to record video The main stream uses a variable bitrate to record video the more movement occurs in the video the higher the bitrate will have to be When there s little movement in view the DVR will automatically reduce the bitrate to conserve HDD space If the amount of movement in a recording would require a higher bitrate to accurately record than what you ve selected as the maximum th
36. ameras DC12V N aa VIDEO INP The PTZ port RS485 can be used to connect compatible PTZ devices such as this Swann PTZ dome gt Ne O e D O Ce eh DI D lt JJ An external hard drive with an eSATA port can be connected to the eSATA port on the DVR It can be used to record live footage in the same way as the interal HDD s Swann An external hard drive with a USB compatible interface USB 2 0 recommended can be connected to the front USB port of the DVR The front USB port also supports USB solid state storage such as flash drives DI O 2 M Va D r 5 English PRO SERIES Basic DVR Operation The USB Mouse Recommended The easiest way to operate the DVR is to use the included USB optical mouse we put together the look and feel of the menu system specifically for mouse friendly navigation The controls are pretty easy to remember heck there are only two buttons It couldn t be simpler Left click e Selects an item or confirms a choice Right click e Opens the menu bar from the live viewing screen e Returns one step from a submenu e Opens a context menu in some settings screens The Scroll Wheel e Can be used to adjust the values of sliders and scales when highlighted by the mouse Of course you don t have to use the mouse The Front Panel The buttons on the front panel are adequate for o
37. an error or a large truck backing up Send Email The DVR will send an auto email alert when the event type you ve selected occurs English PRO SERIES Device HDD EU Here you ll find a comprehensive list of asa Display EE uo MB smart Mor hard drives connected to the DVR Typically there will be one entry here mmm Recording anditwill be the hard drive that came m Label Capacity Forma Mount eee ith the DVR if one was included you ll i 1899 GB yee bis get many years of usage out of the DEVOR 923 Gb yes Je included hard drive y VEN Drives connected to the internal SATA ports will be listed according to the SATA port they re connected to A drive Search al rer evil e P System connected via eSATA will appear on this list and be useable in the same manner Shut Down as an internal HDD External drives connected via USB will not appear on this list and can t be used to record footage USB lacks the bandwidth to write multiple streams simultaneously External USB drives can only be used for backing up footage Device S M A R T S M A R T Self Monitoring Analysis and Reporting Technology gotta love a good acronym is your hard drive s way of telling the DVR how it s going y vienu Status The current condition of the asa Display E o EE PTZ hard drive It should say Good If it says anything else this indicates there s i Siang a problem with your hard drive d
38. ar of the DVR The Backup File List Will show you a list of all the video events between the start and end times you ve selected All the ticked files will be part of the backup Refresh Looks for devices to which footage can be backed up to This will include USB flash drives or hard drives connected to the front USB port AVI Format File When checked the DVR will transcode the footage into a file format that can be played back on a computer About transcoding to AVI Don t be put off by the complex word transcoding is just a shortening of translating code Transcoding while a straight forward process is very processor intensive You may notice significant slow down or apparent non responsiveness on your DVR while the transcoding takes place While the backup process is executed the DVR will display a pair of progress meters The top one indicates the progress of the current video event the lower one shows the overall progress To end the backup process before it s complete choose Cancel Some or all of the incidents you selected will not have been copied While backing up particularly when transcoding to AVI the DVR might take a few moments to register that you ve selected Cancel gt og lt A D O A e y Q O me 5 Note that while the backup is in progress the DVR will be inoperable locally It will continue recording and monitoring but won t respond to the
39. ates or stops a patrol PTZ Menu Toggles the appearance of the PTZ Control Menu onscreen While the PTZ Control Menu is hidden the DVR will still be in PTZ mode and the context menu can still be opened via right clicking the interface PTZ Settings Opens the PTZ Settings menu where you can adjust the control method for the camera 49 gt ek lt A D ok A e o e gt ek lt A D ok A e y Q n D e gt English PRO SERIES System General Menu E Display MA Recording Search Networ Language English Video Standard PA lime Zone Menu Date Format DDIM MIYYYY Alarm System lime 19 09 2012 e fs Fan evil e a ul 16 System DST Setting DST Setting M Shut Dow Enable Password Auto Lock Time N00 Default Language The language that the DVR s menus alerts and other communications will use This usually defaults to English Be careful not to change this setting unintentionally it might be tricky to find the setting to change it back when the DVR is speaking another language Video Standard Here you can choose between PAL and NTSC PAL is used in Western Europe and Australia NTSC is used in the US Canada and Japan If the DVR s picture is black and white flickering or similar then this is probably caused by the video system being set incorrectly Don t change this setting unless advised t
40. ble Whether the selected channel has video loss monitoring active or not Schedule Alters when the current Video Loss Action will be active Action The action you d like the DVR to take when this event occurs It s set in the same way as the Action for any other event Alarm Video Loss Action Audio Warning The DVR will use its internal buzzer to emit an alarm tone It sounds like an old computer indicating an error or a large truck backing up Send Email The DVR will send an auto email alert when the event type you ve selected occurs The Email Settings button will take you to the same email configuration screen accessible from the Network menu see Network Advanced Email Settings on page 41 for details 45 gt ek lt A D ok A e y Q n D e gt English PRO SERIES Alarm Exception Menu Video Loss ry SENSO ry Alarm Output ex asa Display MA Recording Search etwor A Alarm Exception Type Audio Warning Send Email Show Exception of Far evil e System Shut Down An Exception is any deviation from the DVR s normal behaviour phrased another way it s like saying the DVR s been working fine except for these events Exception Type What event type you d like the DVR to react to By configuring the Action for these events you can create any combination of audio alerts see below or auto emails to be sent for different event
41. constantly but tag motion events and mark them as such in the Video Search interface English PRO SERIES Search Playback Menu asa Display Led Playback Le Bat kup ry Fvent mm Recording Search hannel Status N et wWOl k A Alarm LA 4 Jeary o val le y Ta Hey PE System shu Down Start Time End Time 9 11011 111211311415116 PA A125 e PAA Pas Pac 10 RE R AA Oh 18 2 3 LL A tt LL LL LL LL LL LL LL _ il_ cr_r_i__ _ G GC LL LL LL A LL LL LL LL A LL LL LL LL LL LL LL LILI A LL LL LL Normal EE Alarm EE one The Video Search Details screen Recordings for the selected day are shown per channel by time Each recording is color coded to match the recording mode the DVR was using at the time To initiate playback Select the channels you d like to playback The DVR can playback up to 4 channels simultaneously however displaying so many video feeds simultaneously may cause a reduction in playback framerate from realtime to near realtime From the Video Type menu select the type s of video you d like to playback The options are Manual Schedule Motion and All Set your Start Date Time and your End Date Time If you want to see a graphical representation of when recordings were made and what recording mode triggered them choose Details Select Search Choose which event s you want to play back and up to four cameras you d like to vi
42. cts Standard Monitor via VGA Use one of the 4 3 formats to correctly align the DVR s output on your screen Using a widescreen format will stretch the image vertically Widescreen Monitor via VGA If possible use the widescreen 16 9 or 16 10 format If your monitor can t display those resolutions you might need to enable letter boxing on your monitor and use a 4 3 format PC Monitor via HMDI Choose a format appropriate for your monitor If it s a widescreen use a widescreen format Set to the highest option that is equal to or less than the screen s maximum resolution Widescreen Plasma LCD HDTV via HDMI The resolution should be set to the maximum your television can process not display Typically this will be 1080p as even screens which don t have that many pixels can still display the image just with less detail Check your television s documentation to learn this value If your television can t display 1080p then use 720p instead The Camera Output menu is where you can control how the DVR is going to deliver an image to your television screen or monitor You ll be able to adjust items such as e screen resolution and position on your monitor e the audio output e the appearance of the menus e the auto sequence dwell time and e the sensitivity of the USB mouse Transparency You can set the DVR s menus to be partially transparent see though in case you need to keep an eye on things
43. ctually moving Typically the delay will be less than one second however periods of up to thirty seconds are not uncommon on mobile wireless or slow Internet connections English PTZ Controls Arrows Moves the camera in the direction selected Speed How fast the camera will move The higher the number the faster the movement Note that the actual speed of movement will depend upon the capabilities of your particular PTZ device Zoom Increases or decreases the magnification of a vari focal lens Not all PTZ devices have vari focal lenses Focus Alters the focal point of a PTZ device with a vari focal lens Try adjusting this control if your images seem soft or blurry Not all cameras support this function Iris Alters how much light gets into the camera by opening and closing the iris of the camera Not all PTZ cameras have an adjustable iris Also called an aperture Not all cameras support this function Preset A Preset is a position that the camera is in which is saved to memory to be retrieved later Patrol Initates patrol mode also sometimes called cruise mode You ll need to define a series of Preset points for the camera to patrol between Exit Closes the PTZ controls PRO SERIES PTZ Context Menu Camera No Switch quickly between cameras Call Preset Returns the camera to a Preset point Call Patrol Initiates a patrol of your choice Preset Defines a Preset point Patrol Initi
44. d for are easily memorable and hard to guess Password A password can be any combination of numbers 0 though 9 between one and eight characters long Confirm Password Must exactly match the password for the definintion of a new user to be successful Level There are two default levels of access to the DVR Guests and Operators Guest By default a Guest user has access to the live images on the DVR and can search through recorded events They cannot change any settings or configure the DVR in any way Operator The default permissions of an Operator allow them to access and configure all aspects of the DVR rri ib T mM 7 i fi if it t The System User menu is where you can define and configure the different levels of access various users have to the DVR E General Led User Z System Information BZ Maintenance We suggest that at minimum the admin account be password protected as it has access to all aspects of the DVR s operation To add additional users choose Add To remove a user choose Delete To customize a user s level of access choose Modify You cannot modify the access level of the default admin account they can do everything This is to prevent an unfortunate incident where for example no user has the permissions required to change another user s permissions which could lead to the DVR being in at least some senses inoperable You can easily customize the level of access
45. d over a network Record Audio Choose whether the channel you ve selected will record audio or not If you don t have any audio devices connected it s a good idea to disable audio as it will save some space on your HDD Resolution How many little dots are going to make up your image There are three options D1 recommended About the same resolution as a DVD 704 x 480 for NTSC or 704 x 576 for PAL This is the default resolution for all channels and we suggest leaving this setting well alone HD1 Literally half of D1 352 x 480 NTSC 352 x 576 PAL and about the quality of a typical YouTube video This won t save HDD space the bitrate is the important setting for determining how much space your recordings require on the HDD CIF 1 4 of D1 352 x 240 NTSC 352 x 288 PAL and about the same resolution as a low quality webcam We can t think of a good reason to use CIF as your resolution setting unless you ve some really cunning plan we didn t think of It won t save any HDD space for that you ll need to change the bitrate Frame Rate The number of frames per second fps that the DVR will record The default and maximum is referred to as real time and is 30fps NTSC or 25fps PAL 30 The Recording Encode menu allows to alter and customize how the DVR records footage and encodes the files Encoding is a term which refers to the compression algorithm a fancy computer term for m
46. d to change it to be unique e This is the port number you ll need to remember when logging in remotely from a remote PC via the HTTP interace What port number s should use If the default port numbers are in use 85 and or 9000 then the simplest solution is just to keep adding one until you find a port which is not in use So if 85 is already taken try 86 or 87 There s no right port number s to use any port number will work provided the DVR is the only device using it For this reason avoid using port numbers 80 81 82 88 90 and 99 as these are often used by other devices programs protocols UPNP enable UPnP makes configuring your network easier and faster To use the UPnP setting on the DVR you ll need a router which supports this feature with UPnP enabled Note that many routers which do support UPnP do not come with the feature enabled by default You may need to ask your Internet service provider to turn it on When UPnP is enabled on your DVR and your router the Ports that the DVR requires to be open for access to and from the Internet will automatically be opened and closed as necessary by your router saving you the trouble of manually forwarding these ports If UPnP is not enabled or your router does not support this feature you ll need to forward the ports the DVR uses from the router to the DVR since this is a technically challenging process we strongly recommend using UPnP if possible
47. d user don t worry The out of the box settings really do work well and we d only suggest changing them if you ve got a really specific plan in mind You ll need to read a page or two of this section if e you ve got a PTZ capable camera see page 48 e you want to alter the motion detection sensitivity or the areas it applies to page 42 e you want to change some of the advanced options for recording quality and resolution see page 28 PRO SERIES English Installation Guidelines Do not expose the DVR to moisture Water is the arch enemy of electrical components and also poses a high risk of electric shock e Avoid dusty locations Dust has a tendency to build up inside the DVR case leading to a high risk of failure or even fire 5 r 4 Ol A e Only install the DVR in a well ventilated space Like all electronics the circuitry and hard drive in the DVR produce heat and this heat needs a way out Do not open the DVR case except to install swap the hard drive inside There are no other user serviceable parts inside e Never open the case whilst the DVR is plugged in and never turn the DVR on whilst the case is open e Use only the supplied power adapter Other adapters may cause damage to the DVR or cause a fire e Do not cut or modify any cable for any reason Doing so will void your warranty and pose a risk of fire or electrical shock e Do not expose the DVR to sudden bumps
48. e Channel The channel you d like to configure a PTZ camera for ener tts Sop en Settings See page 48 for more information about the PTZ agrancad Cony KA settings you ll find here ian You ll probably need the documentation that came with your PTZ camera to figure out how to fill out this configuration page System General see page 50 System Standard Changes between PAL or NTSC standards NTSC operates at 30 frames per second and has an effective resolution of 720 x 480 It s used in countries with 60Hz power such as the United States Canada Japan and so on General Wided Standard PAL operates at 25 frames per second and has a effective Cate Format Gece D resolution of 720 x 576 It s used in countries with 50Hz power such as most of Europe the United Kingdom and Australia If this is not set correctly images on your DVR may be black and white flickering or simply not there at all If you change the System Standard it automatically forces a reboot of the DVR This will happen the instant you click OK DI D di a Va D eh 5 Date Format How you d like the date displayed Device ID A code differentiating this DVR from other DVRs or DVR like devices You can leave this setting it s only important if you re got multiple DVR s and you re planning to use them on the same network or share PTZ device control 25 English PRO SERIES Remote Access From a Mobile Device
49. e DVR will attempt to preserve as much of the quality as possible by applying compression to the image This compression will take the form of irregular fuzzy blocks over segments or the entire image If you encounter this it indicates that you might need to increase the overall bitrate If you ve set a high bitrate but a low frame rate the DVR will still use all the data it can resulting in potentially higher quality per frame than at higher frame rates The sub stream uses a constant bit rate This makes the video easier to stream over a network or the Internet Note Both the main stream and the sub stream are always operating in fact the sub stream forms part of the main stream The options will affect the output quality of each stream but won t change which one is being used in different circumstances English PRO SERIES Recording Option The Recording Option menu lets you change some aspects of how the DVR asa GEN code f Schedule will record footage such as mm Recording e whether the DVR will record a short BREE video before events take place Search dirti les howlong after events take place the etwor 3 rt DVR will continue to record for OS ECOTI III Alarm Ba cb uration EO min e how the DVR will store and divide long recordings into packs and b JY C V e whether the DVR will record over RE System old footage to make room for new en Shut Down events Defa
50. eras Before using any camera for any purpose it is the buyer s responsibility to be aware of all applicable laws and regulations that prohibit or limit the use of cameras and to comply with the applicable laws and regulations FCC Regulation for USA Prohibition against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a device operated pursuant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation WARNING Modifications not approved by the party responsible for compliance could void user s authority to operate the equipment IMPORTANT SAFETY INSTRUCTIONS e Make sure product is fixed correctly and stable if fastened in place e Do not operate if wires and terminals are exposed Do not cover vents on the side or back of the DVR and allow adequate space for ventilation DEFAULT PASSWORD INFORMATION To ensure your privacy this DVR supports password protection The default all access username is admin If the DVR asks you to log in before you ve set a password enter admin as your username and leave the password blank This will give you access to all areas of the DVR The password function is disabled by default However if you re asked for a password the default is 12345 To en
51. erate at an average level of sensitivity To be a little more likely to record an border line motion event than not we think it s better to get a false trigger than miss an event To record video each time it detects a motion event but not notify you via email all events will be listed in the log To alter the DVR s default behavior you ll need to change some of the advanced settings You can do this by using the MyDVR PC software as detailed earlier see MyDVR Configuration Overview on page 20 or you can use the DVR s built in interface Quick Reference Some of the more common reasons to have a look in the Advanced Configuration include Altering the Recording Schedule The recording schedule is one of the most important things to get right when configuring the DVR More information about the schedule can be found at Recording Schedule on page 32 Configuring the Auto Email Functions If you want the DVR to notify you via email when it detects a motion event then you ll need to configure Network Advanced Email Settings on page 41 Alarm Motion Detection Action on page 45 Alarm Motion Detection Notes on page 44 Altering the Motion Detection Settings If you want to change the way the DVR handles motion then you ll need to look at Alarm Motion on page 42 Alarm Motion Detection Configuration on page 43 You want to connect a PTZ Device If you got yo
52. ething that you ll remember but that others would be unlikely to guess If you do manage to lock yourself out of the DVR you ll need to contact us at the Swann Technical Support Telephone Helpdesk the number is on the back cover 25 English PRO SERIES Menu Layout amera DIK OE utput Encode Recording OJojdroyn Schedule Playback Search Backup Eventi il og General f DDNS Email Settings IP Filter Network i B Advanced Status Moon Mo LOSS DI O 2 a Va D eh 5 DEJANOM y N System Information el MEN EME Lod Shut Down 26 English PRO SERIES Advanced Configuration If you re reading this page it means that either You ve got the DVR setup but it s standard recording program isn t for you Fair enough we cater to all requirements here You re interested in what other options and capabilities the DVR has Excellent the answer is a lot Everything works except just that one thing that isn t right but you don t know where the option is Darn We ll try and get you fixed up by the end of this page There are some sections of Advanced Configuration that we think are of benefit for most DVR owners to know about in particular the Alarm settings and the Email Configuration of the DVR By Default The DVR has motion recording enabled on every channel configured to op
53. ew the video s from To initiate playback select Play Performance and Playback When playing back multiple channels at once you may notice that they re not quite in sync and in extreme cases may be displayed in near real time instead of real time Why The DVR only has so much processing power and we ve configured it so that it has more resources dedicated to recording than to playback While you re playing back footage the DVR continues to monitor and record normally Recording from up to four eight channels simultaneously is so resource intensive that playback performance may be sacrified to ensure ongoing reliable recording When we say near real time this doesn t mean things will be in slow motion Rather the action will unfold at normal speed but be represented by half the number of frames per second 12 5fps PAL or 15fps NTSC This kind of slowdown is rare and is typically unnoticable 33 English PRO SERIES Search Backup To backup footage Connect a USB flash drive or a USB hard drive HDD to the USB Port on front of the DVR Choose the camera s you want to backup footage from From the Video Type menu select the type s of video you want to backup Set your Start Time and End Time Select Backup Note The USB Ports are used for backing up footage or connecting the USB mouse If you want to use an external drive to record live video footage use the eSATA port on the re
54. fault settings of the DVR will cover most basic installation requirements of the DVR To get the most out of your hard drive we ve configured the DVR to record only when it detects motion that way you won t fill the hard drive with video of nothing happening Before installing anything connect the DVR and cameras and test your system We ensure everything is working properly when we ship them out but sometimes things can be damaged in transport and occasionally components can fail Better to find out now before everything is fixed in place There are three stages to getting your DVR set up If you want to use the default settings you ll only need to complete steps one and two Stage 1 Connecting the DVR page 6 to page 9 This sections details what you can connect to the different inputs outputs of the DVR Everyone s setup will vary a little bit it depends what cameras came with the DVR if any and what device s you ve already got Stage 2 Basic DVR Setup The DVR needs a few things to be set properly before it can do its thing Follow the instructions from page page 11 to page 24 to get everything working 3 Optional Advanced DVR Configuration The latter part of this manual covers advanced DVR operations This DVR comes with all the professional grade capabilities you d expect from a quality Swann product but many advanced capabilities require detailed setup to function correctly If you re not an advance
55. fig Allows access to the DVR s settings The configurable options are very similar to those you ll find in the DVR menus Main Viewing Area Where images from your camera will be shown Select Preview to return to this view from the Playback interface or the Config menus Playback Backup Links Quick access to playback and backup PTZ Controls For controlling PTZ devices They operate in the same way as those you ll find on the DVR itself ug 0 pere ssi PTZ Controls amp Image Controls Fec vel Prot FRAZ 17119136 TU hg j zi i i ale A Li pf ie te 3 a er E a F The default live view interface of the 8 channel version The 4 channel version is functionally identical but opens Quad view 2 x 2 rather than All view 3 x 3 as default Viewing Modes amp Volume Control Image Controls You can alter the brightness contrast saturation and hue of your images here They operate in the same way as those in the DVR s menu see Display Camera on page 28 for more information Viewing Modes Choose between single camera viewing four channels at once 2 x 2 or eight channels at once 3 x 3 8ch model only Volume Control Alters how loud the audio output from the DVR will be Remember that the final output volume will also be affected by the master volume control of your operating system as well as the levels set on speakers or amplifiers connected to your system
56. gement W Label apacity Format Mount Label A quick way of differentiating mo 1855 GB y between hard drives For the first setup E 073 GB there will usually only be one hard drive This displays internal HDDs and those connected to the eSATA port ye Le Ve ye Ve Ve A Capacity The total amount of space on the hard drive This will typically be slightly less than the rated capacity of the hard drive as a fraction of the space is required by the file allocation table FAT Previous Format Whether the hard drive has been formatted to operate with the DVR When the hard drive is formatted appropriately this will simply read yes If it says anything else such as an ominous no then select the disk and choose Format Mount Whether the drive has been initialized and is detected by the DVR If the drive isn t mounted then it needs to be initialized see above Free Space The amount of available space on the hard drive Network Access We re not going to pretend this isn t the most complex aspect of configuring the DVR but if your router supports DHCP and UPnP then there s nothing to do here Recommended Don t change anything Ensure that the Network Access is set to DHCP and that UPnP is enabled on your router it should just work If your router doesn t support DHCP Then you ll need to manually assign the address of the DVR If you ve already setup your network we assume you
57. guration To set the MOTION DETECTION AREA amp Le rm ob ta Jesse a Il Vane nn In the MOTION DETECTION menu use the mouse or the arrow buttons to highlight the SETUP button for the channel you wish to setup the MOTION DETECTION AREA for and confirm by pressing select or left clicking e You will see a grid of red boxes The outlined boxes mark the area that is sensitive to motion The area without the red outlines is not sensitive to motion e Use the mouse to move the cursor around the screen e By pressing select or left clicking an area in the grid you can toggle motion detection ON or OFF in that location e Areas marked by red boxes will be sensitive to motion those not marked will not be e Click and drag to select the area you want to select or de select In the sample image above a person moving about the room would trigger the motion detection However a person entering from the right of screen and ascending the staircase should avoid the motion sensitive area This is a good solution to monitor the door center of image without getting false triggers every time someone ascends the stairs Sensitivity The Sensitivity setting is controlled by a slider allowing you to set a value between 0 and 50 The lower the number the more sensitive the motion detection will be High Coni 0 DI N CI lt ni CD whi CUPI 0 DI NIC lt opi 0 DI N CI There are four time periods
58. hannel camera such as i the camera s name e what information will be displayed on screen and where this information will be displayed e whether information such as the date will be recorded directly onto your videos any areas of the video you want masked that is left blank Brightness E e tall I j h Li Contrast re if L 28 Saturation t i 11111 lt 1 jm Hue Brightness Changes how light the image appears to be However it can t make the camera see further in the dark or increase the clarity of an ill lit image Contrast Increases the difference between the blackest black and the whitest white in the image Useful if sections of the image grey out but setting the contrast too high will degrade image quality Saturation Alters how much color is displayed in the image The higher the saturation the more bright and vivid colors will appear to be Again setting this too high can degrade image quality Hue Changes the color mix of the image this can have very dramatic results It s somewhat like moving through a rainbow Remember Your image settings will affect your recordings You can use the Image Settings to help fine tune your Motion Detection sensitivity At night your camera s images may seem to flicker slightly or to have increased noise In video noise is random fluctuations of pixels a little like an old television tha
59. isk 1 1863 GB x If there s no problem there s little else NO NMARa ee CITES SSA to do here unless reading the output Networ status Good of the dozens of self tests the hard MW Name Current Wors Threshold drive performs on itself is of interest to raw read error rate 200 T you 2 Device 4 spin up time 10 IfyouhavebeenconfrontedwithaHDD E MAGI start stop Couni 100 Error or the Status entry doesn t read reallocated sector count UU Good then you can use the S M A R T Shut Down seek error rate 00 information to attempt to diagnose the power on hours problem The information presented spin retry count in the S M A R T report is practically identical to what you d see on a desktop PC while using Administrator Tools or a similar service 47 gt ek lt A D ok A e y Q n D e gt English PRO SERIES Device PTZ Menu asa DEN M 00 E smart en MA Recording Search Networ Camera No Channel Baudrate AO Data Bit Alarm Stop Bit Parity Flow Ctrl e 4 Fan evite o SG O Shut Down Default Important Don t use Motion Detection on channels with PTZ cameras attached The DVR can t tell the difference between something moving in front of the camera and the camera itself moving ea da PTZ Settings This is where you can configure the DVR to be able to operate PTZ devices PTZ stands for Pan Tilt amp
60. ithout charge for parts or labor or replaced at the sole discretion of Swann The end user is responsible for all freight charges incurred to send the product to Swann s repair centers The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin The warranty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user This warranty applies to the original purchaser of the product only and is not transferable to any third party Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void By law some countries do not allow limitations on certain exclusions in this warranty Where applicable by local laws regulations and legal rights will take precedence For Australia Our goods come with guarantees which cannot be excluded under Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure 57
61. ittle However etwork if you re still curious Serial No 281474976710656 Alarm Build N build 1025 BA 19 Device Name The name that iets uid 1025 BA 1 3 the DVR considers to be its own SE Device Hw No INMBO1 and what it will use to register Cfa version 001 an IP address with your DHCP system gt host Fw Version Shut Down The remaining information is Detail 681614035010 1010 for use by Swann s Technical Support in the event that you require assistance The various model and build numbers help us track down any knownissues or catalogue new issues as they come to light It also helps us figure out if you re running the most recent firmware on the DVR and whether you d benefit from an upgrade The Device State menu contains information about devices and their current state If you don t know what any of this means this indicates two things 1 You seem to be a balanced healthy individual who doesn t become obsessed by knowing exactly how things work it s enough that they do and 2 You ve probably got no reason to be here Just back out of this menu and pretend it isn t here Unless you call up Technical Support and we ask about something on this screen there really isn t anything to do here 52 English PRO SERIES System Maintenance To maintain the operational integrity of the DVR it is suggested that it PJ be rebooted periodically In much asa isplay Led Genera
62. lays footage at normal speed Pause Step Pauses playback but retains still images on screen Subsequent presses will move a single frame forward in the video This will usually be 1 30th NTSC or 1 25th PAL of a second Fast Forward Speeds up playback Slow Plays back footage at reduced speed Press multiple times to further reduce the speed 1 2 speed 1 4 speed 1 8th speed 1 16th speed and so on Recording Type Whether the video being played back was recorded under normal recording blue or based on motion or an alarm event red 36 11 16 42 48 16 44 30 Normal Event 7 D Hide Console Maximizes the area on screen for playing back your footage by hiding the on screen controls Exit Playback Leaves the playback interface and returns to the live viewing mode Remember Playback Limitations While you re playing back footage the DVR continues to monitor and record normally Simultaneously recording and playing back footage from many channels at once is extremely resource intensive If the DVR is simultaneously recording monitoring multiple channels and playing back multiple channels at once there may be a slight reduction in performance from realtime to near realtime English PRO SERIES Network General Menu Led General Le Advanced ry Network Status ame isplay ee Recording Search etwork gt A Alarm Default Gateway SF Device B Auto DNS PE System Preferred DNS
63. le Whether the motion detection is enabled for the channel currently selected Sensitivity A sliding scale between 1 and 50 The number refers to the number of pixels as a percentage that have to change between frames okay this one is a little more complex than this summary will allow Seriously check out page 42 for a much more useful explanation of how motion detection works Action What you d like the DVR to do when it detects motion Typically assuming the schedule is configured to do so this will be to record video It can also be a cue to trigger an email alert or to sound the DVR s internal buzzer Alarm Video Loss see page 45 Action Check boxes Whether you d like the DVR to send an email alert or to sound the DVR s internal buzzer Arm Schedule The times of day week you d like the DVR to be armed to detect video loss Alarm Exception see page 45 Exception Type What event type you d like the DVR to react to By configuring the Action for these events you can create any combination of audio alerts see below or auto emails to be sent for different event types Audio Warning Sounds the DVR s internal buzzer Send Email Commands the DVR to send an email alert Show Exception Shows any alerts that occur at the bottom right corner of the main screen Double click on the alert notification to see details English PRO SERIES Device PTZ see page 48 PTZ Channel rat ae Daverat
64. lems with the DVR s AVI files You can get it for free from www videolan org vlc Note Very few if any media players will be able to play the un modified H 264 video streams that are the DVR s native format The H 264 streams are raw video data with no container AVI is a container It s a little like trying to read a book with no punctuation or capital letters or spaces the transcoding process puts in the spaces and the full stops and makes it possible to be read by someone other than the author 19 o ESPE dnjas diseg English PRO SERIES Display Channa Setting Recording General Advanced Con Display Channa Setting v Display Recording Genera AG LE Re Channel Semng J Channel Name 7 Record Data General Channel Encoding Parameter Record Ando Resoluten Frame Riate ips Max Rerato kbps Agvanceg Config Overwrite Pre record Posteecord Pack Duration pey a EEZEZEG w MyDVR Configuration Overview Display Channel Settings see page 28 Channel Name Check Box Whether the channel s name will be displayed on screen or not Channel Name The title you d like to give that camera Record Data Whether the overlays Channel Name Date and so on will be recorded onto the video with your images Mask Check Box Turns the masking function on or off Mask Setup Creates a black privacy overlay which masks part of your images Will affect reco
65. lly for the DVR These instructions assume you re using a GMail account If you re using a different email see Network Advanced Email Settings on page 41 for details Enable SSL or TLS Enable SMTP Server Choose smtp gmail com SMTP Port 465 this value will self populate Email contiguration Sender Address your_email gmail com Enable SSL or TLS Sender Password The password you SMTP Servet smtp gmailcom _____ Other O chose for the GMail account SMTP Port 465 Recepient Address 1 2 3 Choose up Sender Address Ewanndvr gmail com to three email addresses for the DVR to Sender Password FFFFFFFFE send mail to Attach Picture When selected the DVR will attach a still image to better illustrate what has caused the alarm alert state Recipient Address your address com E Recipient Address 2 Recipient Address 3 ai Attach Picture Interval The minimum amount of time si that must elapse after the DVR sends Interval an email alert before it can be triggered again Test The DVR will send an email immediately using the setting you ve entered The DVR will tell you whether the outgoing mail server responded to the request to send the email or not If the DVR indicated the sending failed this indicates there s something wrong with the SMTP server details you ve entered If the DVR reports success but you don t receive the email then it s likely there s something amiss with the recipient email in particular check the
66. ls of the email servers and addresses you want to use Enable SSL or TLS Whether the email server you re using requires a secure link This is on by default and should be left on if you re using any of the preset email servers SMTP Server There are three preset options to choose from Gmail smtp gmail com Windows Live Mail smtp live com and Yahoo Mail smtp mail yahoo com You ll need to setup an account with one of these email providers All offer free email accounts To signup visit the email provider s website Gmail Google smtp gmail com Yahoo Mail Windows Live Mail Hotmail smtp mail yahoo com smtp live com The DVR will automatically adjust some settings such as the SMTP port number to make configuration significantly easier Other check box This is for user who want to use a different email server typically the outgoing email server of their ISP If you want to use your ISP s outgoing email then you ll need to contact your ISP to learn the correct values for the other fields such as the correct SMTP server SMTP port SSL or TSL requirements and so on SMTP Port The SMTP port used by the email provider of your choice This field will automatically self populate if you use one of the presets Sender Address The address you re sending the email from This will be the username you ve set up for the email server you re using followed by and then the email server For example your
67. m System Input Input Input Input Input Input Input Input Input Input The Event Search menu will show you recordings that were triggered by the DVR detecting motion Typically the majority of recordings based upon Events are likely to be recordings triggered by the DVR s motion detection feature The search function operates in the same way as the main playback search the only difference is you ll select an Event Type rather than a Video Type The Log Search displays a list of events presented in chronoloical order the most recent events will be at the end of the list The Log will list all events that the DVR monitored whether or not any footage was recorded as a result 35 OF PLULYNOhy yeEINByUOoD U Ko English PRO SERIES The Playback Interface 5 06 2012 16 42 48 FRI gt 15 06 2012 16 42 47 FRIR gio Si 3 N Camerai v E ve gt Ede N n d ER AI Feat A ave a xo n Db ti The Playback interface is quite similar to a computer s media player or to the on screen display of a DVD Blu ray player Most of the controls are quite straight forward and operate in the same way as a standard media player Current Position A basic progress meter You can click to move the current position icon to quickly scan through video events Volume Control Alters the output volume of playback Rewind Reverses the footage Play P
68. n Alarm Motion Detection Notes Alarm Motion Detection Action Alarm Video Loss Alarm Exception Device HDD Device S M A R T Device PTZ System General System User System System Information System Device State System Maintenance Reference Troubleshooting Addendum Third Party Hardware Technical Specifications Warranty Information Notes Notes Helpdesk Technical Support Details 34 35 35 36 37 38 39 39 40 40 41 42 43 44 45 45 46 47 47 48 50 51 52 52 53 54 55 56 57 58 39 60 r 4 Ol A 5 cur Ol A DE English PRO SERIES Introduction Getting the DVR Setup Congratuations on your purchase of this Swann DVR You ve made a fine choice for keeping a watchful eye over your home or business Let s take a moment to talk about some of the features this DVR offers and how to get the most out of them Oh my this is a big manual How long will this take Yes but you won t have to read all of it you should be up and running by page 25 It can take a few hours to connect everything and run through the setup procedure The latter half of this manual is for advanced users only the DVR is seriously configurable the out of the box settings do a great job in 90 of situations but some users will want to get into the nitty gritty detail so that information is presented for those who need it The Basic Setup The de
69. ne or more of the hard drives installed in the DVR Before the menu system is displayed the DVR attempts to detect what drives are connected If there is an ambiguous signal preventing the DVR from ascertaining whether there is a drive connected or not then it will keep looking and waiting for the drive to respond If you ve just installed a new drive disconnect it and see if that fixes the problem You can also try disconnecting one drive at a time to see if that one is the culprit Note that drives connected via eSATA can also cause the DVR s operating system to hang during startup Q How do eliminate false triggers on my motion detection A There s no guaranteed way to eliminate false triggers but in the majority of cases you can fine tune the DVR s motion detection settings to reduce the number of false triggers you re likely to get See Alarm Motion on page 42 for more detailed information about setting motion detection 1 Mask any redundant movement This includes obvious things like trees blowing in the wind roads with cars passing and so forth Some less obvious things which might cause false triggers include the flickering of screens monitors or fluorescent lights reflections of movement in windows 54 mirrors and so on lights which are often turned on or off shadows passing and so on We can t possibly imagine what you re going to find in your unique circumstances so we encourage you to e
70. nicate with the DVR and which are not Recommended for advanced users only Server Port This is the port that the DVR will use to send information through The most important things are You ll need to enable UPnP on your router so your router can selectively open these ports allowing the DVR to communicate via the Internet If your router doesn t support UPnP you have two options You can either get a new router which we d actually recommend UPnP is such a good feature or you can manually forward ports from the router to the DVR Port forwarding is a technical and involved process recommended only for the technically inclined e Nothing else uses this port The default port number is 9000 which is not used by many other devices programs However particularly if you have another DVR or DVR like device something might be using this port already If this is the case change this value to be unique e You ll need to know this port value when logging in from a mobile device or the MyDVR software so if you change it remember what it is 38 AN OI Pd Default HTTP Port This is the port through which you will be able to log in to the DVR Like the server port it will need to be forwarded properly in order to ensure smooth latency free communication The default value is 85 as this port is seldom used by other devices or applications If there is another device on your network using this port you ll nee
71. nsitive area to only the areas in view that a target could be In particular large featureless areas in the camera s view are the ones most likely to give false triggers turning off the motion sensitivity to any area a target cannot move infront of will help reduce false 44 triggers Note The motion detection feature will seem more sensitive at night particularly when using low light or active infrared cameras We recommend that you test your motion detection sensitivity both during the day and at night to ensure your sensitivity setting is suitable for either lighting condition Some tips to customizing your motion detection sensitivity and actions e Consider how important it is to be notified of motion events as they happen Using the email alerts is a great way to be kept up to speed on what s happening but may quickly become annoying if something occurs which will generate a number of false triggers As a rule we suggest employing the email alert only on interior cameras during times that no one should be moving about in front of them e It can be important to have a complete record of a subject s movements and actions for legal reasons If your cameras capture an illegal event typically an intruder but we re continually surprised by stories from our users it is important to have as much information as possible For example images of someone in your home may not actually prove that they broke in but footage of
72. nt to daylight savings time is here You can easily enable or disable password protection but will have to create a valid username password Note Some NTP servers are NOT fully compatible with DST This may cause your system to double count adding one or removing one more hour than they should or cancel each other out You may need to intentionally change your time zone to compensate or simply not use NTP and DST simultaneously Enable Password When enabled the DVR will require a password to access even for local users It s advisable to enable password protection Auto Lock Time When the password protection is enabled the DVR will automatically time out whereafter it will ask for a password before returning to normal functioning The Auto Lock Time determines how long a period of inactivity will cause the DVR to lock itself again Device ID Differentiates your DVR from other devices If you don t have any other DVR s or similar devices then you can leave this as is If you ve got multiple DVRs running on the same network then it s a great idea to give each a unique ID English PRO SERIES System User Menu asa Display mmm Recording Search etworl y Wall im f Device Le System shu Down User Name Level admin Admin ser 1 Uesi User Name Select a name for the user you want to define The best usernames are short to the point are relevant to the specific user they re intende
73. o do so by Swann Technical Support You may not be able to see the DVR s output on your screen anymore Time Zone Particularly important if you ve enabled NTP set this to the time zone where you happen to be For example people in eastern Australia Canberra Sydney and Melbourne choose GMT 10 00 whilst the Eastern Time zone in the USA and Canada is GMT 05 00 GMT stands for Greenwich Mean Time it s the baseline that keeps all the different time zones in sync Menu Date Format The format of the date eg DD MM YYYY or MM DD YYYY and so on System Time This can be edited manually or set to update automatically by using NTP see Network Advanced NTP on page 39 DST Setting As the standards for daylight savings differ from country to country and often state to state you might need to manually tell the DVR exactly when it commences and ends in your locality First turn DST on We suggest setting the Daylight Saving Time Mode to Date and manually entering the dates and times that daylight savings time applies to and from in your locality 50 Le AI eneral Led Use Led System Information ry Maintenance GM T 10 00 Melboul The System General menu contains many of the settings you ll need to configure to get the most out of your DVR system Most importantly e The time and date can be set here e You can select the language you want for the menus GUI e The configuration for automatic adjustme
74. o the way that HDMI embeds audio information around video information The two resolutions that will stream audio correctly are 720p 1280 x 720 and 1080p 1920 x 1080 Selecting any other resolution will prevent audio being sent via HDMI 29 gt ek lt A D ok A e Q O e gt ek lt A D ok A e y Q n D e gt English PRO SERIES Recording Encode Menu Uption ry Schedule asa Display M Encode Z mm Recording Search E Networ amera No Channel Encoding Parameters Main Stream Record Audio A Alarm Resolution Sf Device Frame Rate fps BitRate Kbps La y ti m M dX W Shut DI WT Default Camera No The camera feed you want to alter the settings for These will be numbered sequentially and correspond to the BNC video inputs labelled on the rear of the DVR Note that the channel name here is independent of the Camera Name selected on the Display Camera menu screen Encoding Parameters advanced user option Whether you re editing the parameters for the mainstream or the substream Main Stream The main stream is the video feed that the DVR will record and display This is the higher quality stream Sub Stream The sub stream is the video stream that the DVR will send to remote devices via a network or the Internet It is the lower quality stream as a reduction in video size makes it easier to sen
75. oid based tablet We re constantly making improvements to our software so the interface may look slightly different to this but the functionality will be much the same 24 English PRO SERIES Operating the DVR Locally motion icon will also be present if there s The camera icon indicates that this camera is currently recording This icon will be the same whether the recording was scheduled initiated manually or triggered by motion though the motion detected The motion icon indicates that the DVR is detecting motion coming from this camera It doesn t necessarily mean it s recording the camera icon will be there too if that s the case Video Loss indicates that the channel displaying this has lost the feed from its camera This may vile em Met be caused by a disconnected damaged standard might be wrong PAL NTSC cable the camera may have lost power or the video If you see this icon on screen it ll be lurking in the lower right corner by default it indicates that something has gone wrong Click the icon to access the Event Log where you ll get more information about exactly what has gone wrong To open the Menu Bar e Right click with the mouse on the live viewing screen or e Press the MENU button on the DVR 1 Menu Opens the main menu 2 Single Camera View Shows images from one camera in full screen 3 Quad Camera 2 x 2 View Divides the screen into four viewing windows
76. on Export Creates a file containing all the settings you ve customized including your recording preferences schedule user list and so on To export your settings e Insert a USB flash drive into the USB port on the front of the DVR Ensure it has enough free space a few MB is sufficient the file is less than 50KB and that it is not write protected e Choose Configuration Import Export e You ll see a file browser showing the contents of the storage device Click Export to save your settings ile Name iz Date Modified bi i L 4 Ls f _ 4 26 11 e Exporting your settings will overwrite any previous settings you ve saved to that flash drive If you want to do sequential configuration exports you ll need multiple USB drives or rename the file using a PC advanced users only sF Of M4 if iS gt ek lt A D O A e y cn n Pra SI RI VI CD fa NI CE E SL Configuration Import Operates in the same way as the Export function but is used to load a previously saved configuration file Locate the file you want on your flash drive it will be called config tgz Loading the file will cause the DVR to automatically reboot 53 DO ah D 4 go gt A D English PRO SERIES Troubleshooting Q The images from my cameras are black amp white and or flickering What s up A Most likely
77. or shocks The DVR is as robust as possible but many of the internal components are quite fragile Remember that the DVR is in all likelihood going to be left on 24 hours a day 7 days a week Keep this in mind when choosing a location for installation A 5 5 D A 5 Q or Sr D g lt J English PRO SERIES Front Panel of the DVR Swann Swann DVAS 200 CHANNEL D1 DIGITAL VIDEO RECORDER 1 USB 2 0 Port For connecting USB external storage to the DVR for backup or for applying new firmware 2 Play Pause Opens the playback interface from the live viewing mode Pauses playback or resumes playback from paused 3 Quad 4ch All 8ch Enters split screen view where the screen shows one four quad mode 2 x 2 or eight 8ch only 3 x 3 with one space blank video feeds at once 4 Menu Opens the DVR s menu or goes back one step from a submenu 5 Select As the name suggests it selects an option or item from a menu 6 D pad For navigating around menus when you re not using the mouse Why aren t you using the mouse It s awesome 7 IR Receiver Where the DVR will pick up signals from the IR remote control If this is obstructed the remote will not work 8 Power LED Will be lit whenever the DVR is supplied power and turned on 9 HDD LED Will flash whenever the DVR is writing to reading from the installed hard drive English PRO SERIES The Rear Panel of the D
78. ork is set to DHCP addressing or the DVR has been configured to use STATIC addressing see Network General on page 37 That UPnP is enabled on your router see your router s documentation to learn more If you re accessing the DVR via a LAN local network e Select LAN under the heading Network Type unless your computer has performance issues then select WAN See the note on multiple monitors below right e Your DVR should automatically appear in the list of compatible devices near the top of the window e If your DVR does not appear choose Scan Device in LAN If this doesn t work then it indicates some kind of local network fault e Select your DVR from the list it will probably be the only thing there unless you ve got another Swann DVR admin English If you re logging in to the DVR for the first time via a local network then use the following settings IP This field will self populate when you select a DVR from the list e Server Port The default is 9000 MyDVR will automatically detect the server port of the DVR e Username To get full control of the DVR use the default administrator username admin You can create other accounts but the default is always called admin e Password Enter the admin account password here If you haven t set a password yet then leave this field blank and we suggest that you set a password as soon as possible If you re accessing the DVR via
79. ouble we suggest contacting the manufacturer of the router Alternately if you re using an older router which doesn t support UPnP then it might be time for an upgrade modern routers are increasingly powerful and are in most cases easier than ever to setup We think that UPnP is a fantastic feature that s well worth having not just for DVRs 55 DO T D 4 D gt A D English PRO SERIES Technical Specifications Video Compression H 264 Video System NTSC PAL Operating System Linux Input Output Video BNC 4 ch inputs VGA 1 output HDMI 1 output 4ch Model RCA 4 ch inputs RCA 1 ch outputs HDMI with integrated audio Input Output BNC 8 ch inputs VGA 1 output HDMI 1 output 8ch Model RCA 4 ch inputs RCA 1 ch outputs HDMI with integrated audio VGA HDMI 1024 x 768 1280 x 1024 1280 x 720 1920 x 1080 Display Refresh Rate 60Hz Aspect Ratio 4 3 16 9 A NTSC D1 704x480 HD1 704x240 CIF 352x240 esolution Cona PAL D1 704x576 HD1 704x288 CIF 352x288 ecor NTSC 30fps channel Frame Rate PAL 25fps channel Display Single Quad Octo 8ch only All 8ch only SEQ Auto Sequence eature Eole Up to 4Mbps Record Modes Manual Motion Detection Schedule Interface 2 x SATA Fixed HDD 1 x eSATA HDD Capability SATA 2 up to 2000GB 2TB Playback Search Time amp Date Event Lists USB Interface USB 2 0 for Mouse and File Backup Upgrade PTZ Control Built in RS 485 su
80. perating the DVR but they re hardly ideal for ongoing use Between Menu Select and the D pad directional pad you can navigate through all the DVR s menus and configure almost any setting It s a little clunkier than the mouse and it s not as quick and easy but it does save a little space Wireless Mice Best of Both Worlds Many wireless mice are compatible with the DVR The only kinds of wireless devices compatible are those that interface in the same manner as regular wired devices typically these will be mice which come with a dedicated USB receiver which is pre paired to the mouse Combination wireless receivers such as those that come with keyboard mouse combinations are usually NOT compatible with the DVR We suggest avoiding them Note that Bluetooth devices are NOT compatible with the DVR Use a wireless mouse that has a dedicated USB receiver Default Password Information To ensure your privacy this DVR supports password protection The default all access username is admin If the DVR asks you to log in before you ve set a password enter admin as your username and leave the password blank This will give you access to all areas of the DVR The password function is disabled by default However if you re asked for a password the default is 12345 To ensure your ongoing privacy we strongly recommend setting a password as soon as possible Choose something that you ll remember but that others wo
81. pport PELCO P amp PELCO D LAN Network Interface RJ45 10M 100M Network Protocol s Support TCP IP v4 static or DHCP addressing or PPPoE Networking Features DHCP DDNS PPPoE UPnP Network Function Supports live viewing with Internet Explorer amp selected smartphones Backup USB Flash Drive or USB HDD Recording Pack Time 15 30 45 7 60 mins selectable IR Remote Control Included Mouse USB Included Power Supply DC12V HDD Dimensions eee 300mm x 215mm x 50mm Weight 4 4lbs 2kg Get up to Date Information DO T D 4 D A go We re constantly making improvements to our products firmware software user manuals video tutorials and more To ensure you re up to date with the latest documentation for your DVR check out our website WWW SWann com 56 English PRO SERIES Warranty Information USA Australia United Kingdom Swann Communications USA Inc Swann Communications Swann Communications LTD 12636 Clark Street Unit 13 331 Ingles Street Stag Gates House Santa Fe Springs CA 90670 Port Melbourne Vic 3207 63 64The Avenue USA Australia SO171XS United Kingdom Warranty Terms amp Conditions Swann Communications warrants this product against defects in workmanship and material for a period of one 1 year from its original purchase date You must present your receipt as proof of date of purchase for warranty validation Any unit which proves defective during the stated period will be repaired w
82. r cameras e Ifyou have two cameras overlooking a yard one with a wide view from well overhead and one with a much narrower view of a corner or path You may find that using the camera with the narrow view for motion detection gives fewer false triggers and doesn t miss an event as often as the really wide view might so triggering the wide view to record as well ensures you know where the subject went after they left the narrow view e One camera might face a public area while another camera looks down a private corridor which exits into the public area Having the camera in the private area trigger the one in the public area to record can give you a record of where a subject went after they left the private area without filling your hard drive with recordings triggered by random passers by Alarm Video Loss Alarm Video Loss Video Loss is regarded as a potential alarm event and is considered to occur any time that the DVR doesn t receive an active video signal on any of its inputs The default behaviour of the DVR when a channel has no incoming video signal is simply to display Video Loss in white text on a black background over the associated channel If you re not using all the inputs on your DVR then some channels will be in permanent Video Loss state Just be sure that you don t Enable a video loss action for these channels Channel Which channel camera you d like to set the Video Loss behaviour for Ena
83. rating the email alerts Here are a few possibilities e The emails are for real events however it is telling me about it multiple times This indicates that the DVR is functioning properly but that the Interval setting for your email alerts is too low Increasing the Interval time will decrease the number of email alerts the DVR sends e The DVR sends email alerts when nothing seems to be happening This suggests that there might be something amiss with your Motion Detection settings The most likely explanation is that there is something in view of your cameras which is moving or causes the illusion of movement Have a look at Alarm Motion Detection Configuration on page 43 for some more information e The DVR keeps reporting errors such as Video Loss HDD Error or similar There seems to be a hardware or configuration fault with the DVR These are most often caused by a faulty or simply poorly connected connection or cable Check the integrity of your cables and connections English PRO SERIES Addendum Third Party Hardware Due to it s nature as a networked device the DVR is often required to operate with third party hardware We do everything we can to ensure the DVR is compatible with as many third party devices as possible there will always be some that require a little extra configuration Routers I m using a router which doesn t support DHCP addressing or Some devices on my network requi
84. rd ME from your cameras will be distorted Resolution 1920 1080 black and white or simply not appear at all setup Wizard Language English lime Zone GMT 5 00 Estern Tim Menu Date Format DD MM YYY Resolution How many pixels the DVR will output Typically you ll want to set this to be equal to the native resolution of your monitor television check the manufacturers documentation If your monitor s native resolution isn t an option then you ll want to use the highest resolution possible without exceeding the maximum resolution of your monitor Time Zone Choose the time zone your re in It s really important to select the right time zone if you re using NTP Network Time Protocol Some common time zones In the USA EST Eastern Standard Time is GMT 5 00 where PST Pacific Standard Time is GMT 8 00 The UK is GMT 0 00 and the East Coast of Australia is GMT 10 00 Menu Date Format How you d like the date to be displayed Choose whichever format is standard in your region If you need to change any of these settings later you can find these options Main Menu gt System gt General 11 DI D A A Va D oar 5 English PRO SERIES Basic Setup HDD amp Networking HDD Init Initializes the hard drive You ll only need to do this for drives once assuming that it s not already initialized If the Mount column reads No then choose Init to initialize the drive Hard disk mana
85. rdings Recording General page 30 for more Encoding Parameter Choose from the main stream or sub stream to configure Main Stream The way the DVR will internally process and record video Sub Stream The way the DVR will encode and send video to a remote device such as the PC you re using to access the DVR Record Audio Check Box Turn the audio recording function on or off Note Record Audio must be specifically enabled for the SubStream if you require audio via a remote connection Resolution How many pixels little dots make up your image From highest to lowest resolution D1 HD1 CIF Frame Rate How many images per second the DVR will capture Realtime is 30fps NTSC or 25fps PAL BitRate Limit The maximum size that your video files will be The higher this is set the better recordings will look however they ll also fill the hard drive faster Recording Advanced Config see page 31 Overwrite Whether the DVR will erase old recordings to make room for new ones or not Pre record Whether the DVR will cache and save footage that occurs immediately before an alarm motion event Delay How long after an alarm event or motion the DVR will continue to record for Pack Duration The amount of video that will be stored as a single pack Unless you have very specific requirements leave this at the default value Recording Schedule see page 32 The schedule presented on screen applie
86. re STATIC addressing You ll need to set the address of the DVR manually You ll need to e Find Your Networks IP Address Range e Create a Unique IP Address e Assign the IP address information to the DVR Finding your Network s IP Address Range First you ll need to know the IP address Subnet Mask and DNS Server of at least one other device on your network It s easiest to find these addresses by using a computer on the same network For Windows based PCs e Open the Start Menu navigate to Accessories and open Command Prompt e Type ipconfig and press Enter e Your IP Address information will be displayed For Mac based systems e From the Apple menu select System Preferences e Click on the Network pane e Click on the Advanced button and look under the TCP IP DNS and Ethernet tabs Creating a Unique IP Address The IP Address of your computer will be made up of four groups of numbers seperated by periods aaa bbb ccc ddd The first three groups of numbers aaa bbb ccc must be the same as the other device on your network The last number ddd must be changed to something unique that nothing else on your network uses For example If your computer s IP address is 192 168 1 10 then a suitable unique IP address for your DVR will be 192 168 1 210 Note Each number in the IP address cannot exceed 255 Assigning the IP Address information to the DVR We recommend doing this locally on the DVR
87. s sensitive to motion depending on your unique circumstances The difference might be very dramatic Image Sensors CMOS and CCD There are two kinds of CCTV cameras out there CMOS and CCD Neither technology is inherrently better but they re quite different and you may need to adjust your motion detection sensitivity to suit the kind of cameras you have CCD A Charged Coupled Device outputs a clear stable image It s the best kind of sensor to use with motion detection and typically requires lower settings that is lower number more sensitive CMOS A Complementary Metal Oxide Semiconductor is a different kind of image sensor producing bold vibrant images It tends to have more noise than CCD and typically requires a higher setting that is a higher number which is ess sensitive Weather The weather conditions are going to affect your motion detection Dramatic weather phenomenon such as heavy rain strong winds lightning and so on may trigger the motion detection with surprising frequency On the other hand things like fog mist and other obscuring kinds of weather might mask or obscure something moving to the point that the DVR fails to detect them Here are a few steps you can take to minimize the amount of noise in your images Try adjusting the Image Settings see Display Camera on page 28 for details to fine tune the brightness and contrast to get a more stable image e Limit the motion se
88. s to one channel on one specific day of the week only Use the Copy To functions to quickly assign identical schedule layouts to multiple days channels at once Be careful when programming your schedule It s one of the most important aspects of setting up your DVR and if it s wrong in any way it could lead to complications later Note Do NOT select Normal and Motion Alarm based recording at the same time on the same channel this can cause conflicts in the way that the DVR interprets footage and event information English PRO SERIES Display Channa Setting General Network Access IP Sutmet Mask Gateway Auto ONS Presesr d ONS Alternate ONS Mac Adar Advanced Config DONS Setup NTP Setup Email Setting IP Finer Server Port HTTP Pont Enable SSL t TLA SMTP Sewer GONS Gann DONS Server Type Sener Domain Mama Liat Naig Passing Gone Passoni Network General see page 37 for more Be careful adjusting settings here if the DVR can t access the network anymore you won t be able to configure it remotely Network Access How your network is addressed either DHCP or STATIC IP addressing Subnet Mask A required additional piece of IP addressing information Gateway The way out of your network to the Internet Auto DNS Static DNS Whether the DVR will automatically select a DNS server or use one you assign Preferred Alternate DNS The DVR has two DNS ser
89. sing We recommend SwannDVR you can sign up for your free account at www swanndvr com Device Domain Name swanndvr net Device Domain Name The domain name you chose when signing up for your DDNS Previous _ account User Name The username you selected when you signed up for your DDNS account If you re using SwannDVR and followed the suggested username guidelines this will be your email address Password Enter the password you used when you signed up for your DDNS account Confirm Password Re enter the password to confirm Test To check if the DDNS is working click the Test button After a short delay a message will be displayed on screen informing you whether the update was successful or not If the test is unsuccessful a message will appear onscreen informing you that the Update was Unsuccessful This could mean there s a problem with your network setup or there s a problem with the DDNS Account Name and Password you re using Before DDNS will work you ll need to register an account with the DDNS provider of your choice We recommend SwannDVR as this is a free service which we support directly Boot up your computer and sign up at www swanndvr com Email If you want the DVR to send email alerts as alarm events are detected then you ll need to configure an outgoing email server for the DVR to use and choose an email address for it to send to We recommend creating an account with Gmail www gmail com specifica
90. sses have permission to talk to the DVR and which do not This is an advanced feature and is recommended for advanced users only Tinkering with things here if you re not sure what you re doing is more likely to break things than make anything better Network Network Status gt og lt A D O A e y Q c me e 40 The Network Status screen displays a quick summary of your network settings You can t alter things here see the General and Advanced tabs for places to actually alter things Note that the values displayed in the image to the left are examples only Your network settings may be similar or very different English PRO SERIES Network Advanced Email Settings If you want the DVR to occasionally drop you a line share news tell you about its day and more importantly tell you what s going on around your home or business as it happens then you can configure it to automatically send email alerts as events happen We suggest using Gmail as your email client it s quite easy to set up an account and use it solely for the DVR We ve tested the email procedure with Gmail and it does work Other email servers may not work correctly many interpret the procedurally generated email from the DVR as spam and block the mail from being sent For the Auto Mail function to work correctly the DVR will need to be correctly configured with the detai
91. st practical recording method for the DVR to employ How it Works Once motion detection has been enabled for a channel it will register to the DVR as a Motion Event Thus you can use the Motion recording mode in the schedule to trigger the DVR to record when motion detection triggers an alarm signal Enable Whether or not motion detection is enabled on a specific channel Each channel can be configured independently of one another Motion Detection Click the applicable Set button to setup the motion detection area for that channel See Alarm Motion Detection Configuration on page 43 for details on how to do this and what it means Say for example you are trying to monitor your front yard whilst in the background there is a busy street and the cars driving past continually set off the motion detection What can you do about it Setting only part of the camera s view to be motion sensitive might be the answer This is useful in a number of circumstances such as monitoring one particular door at the end of a busy hallway or a backyard with a tree that keeps blowing in the wind Action Here you can define what will happen when the camera you ve selected detects motion Note If you ve used the Copy To feature to copy from one camera to another remember that you ll still need to set the Action for each channel independently that information isn t copied English PRO SERIES Alarm Motion Detection Confi
92. stomizable level of access to the DVR You ll be able to set a User account to have as little access as a Guest account or nearly as much power as an Admin account User accounts will probably make up the majority of accounts registered to a DVR if there are multiple users requiring varying levels of access Finishing the Setup Wizard When you choose Finish the DVR will update and save your settings It may reboot while doing so zo D A A Va D oar 5 Display wizard when booting up checkbox While this is highlighted the DVR will automatically run the configuration wizard when booted up Simply click this box to de select it and the wizard won t run automatically in future You can run the wizard at any time by clicking the icon on the DVR menu tray If you don t want the Setup Wizard to be dispalyed upon startup in the future uncheck the Run Wizard at Startup checkbox 15 English PRO SERIES Basic Setup Installing MyDVR on PC Your DVR comes with powerful remote access and interface software called MyDVR You can setup and configure almost Welcome to the MYDVR Setup Wizard all aspects of the DVR from the MyDVR interface SI Daa It is recommended that you close all other applications before continuing The MyDVR software will allow you to Click Next to continue or Cancel to exit Setup e view images from your DVR in real time e playback recorded footage e cop
93. sure your ongoing privacy we strongly recommend setting a password as soon as possible Choose something that you ll remember but that others would be unlikely to guess If you do manage to lock yourself out of the DVR you ll need to contact us at the Swann Technical Support Telephone Helpdesk the number is on the back cover English PRO SERIES Introduction Before You Begin Contents Introduction Coming tha DR Installation Guidelines Front Panel of the DVR The Rear Panel of the DVR Connection Diagram Connecting Additional Devices Basic Setup Basic DVR Operation Basic Setup General Basic Setup HDD amp Networking Basic Setup DDNS amp Email Basic Setup NTP amp DST Basic Setup Account Configuration amp Completion Basic Setup Installing MyDVR on PC MyDVR Logging In MyDVR Interface MyDVR Local Configuration MyDVR Configuration Overview Remote Access From a Mobile Device Operating the DVR Locally Acdemeze nigration Menu Layout Advanced Configuration Display Camera Display Output Recording Encode Recording Option Recording Schedule Search Playback io CO N So UV 26 27 28 29 30 31 32 33 Search Backup Search Event Search Log Search The Playback Interface Network General Network Advanced Network Advanced DDNS Network Advanced NTP Network Advanced IP Filter Network Network Status Network Advanced Email Settings Alarm Motion Alarm Motion Detection Configuratio
94. t is not set to a station often called static By tweaking the Brightness and the Contrast you can eliminate much of this video noise increasing the quality of your images and the accuracy of the Motion Detection English PRO SERIES Display Output Menu Led Output Camera a display i RE mg Recording Search Networ Resolution 1IG90 1080 lransparency Mouse Sensitivity A Alarm Dwell Time gt amp JAV Ce Al Il Il rder Adjustment Le SN B lop Bottom Lett W Shul DI WT Right Resolution The number of little dots that make up an image This should be set as high as possible but equal to or lower than the maximum resolution your screen monitor can display Things change a little depending on what kind of monitor you re using and how it s connected The DVR has many formats available in four different aspect ratios Standard 4 3 1024 x 768 Standard 5 4 1280 x 1024 or 1400 x 1050 Widescreen 16 10 1280 x 800 1440 x 900 or 1680 x 1050 Widescreen 16 9 1280 x 720 720p 1600 x 900 or 1920 x 1080 1080p Note 1280 x 1024 and 1400 x 1050 are considered standard aspect ratios and are best displayed on monitors with anamorphic pixels Anamorphic is a fancy term for not quite square Most televisions are 16 9 widescreen Computer monitors are still commonly produced in multiple aspect ratios with 4 3 16 9 and16 10 being the most popular aspe
95. that using DST and NTP simultaneously can cause problems depending on your NTP server and how DST works in your locale Enable Whether the DVR will automatically adjust the time for DST or not End Time Offset The amount by which the time changes during DST For the vast majority of locations the offset is one hour but exceptions to this rule exist Start Time End Time When DST begins and ends in your locale 14 English PRO SERIES Basic Setup Account Configuration amp Completion Setup Wizard Account configuration Account Configuration User Name The name you d like to lear Name use for the account An account can be called anything you like up to 16 characters in length except the default ontirm Password Admin account which is always called Level Admin We suggest using this as the rahia Paesi default all access account for the DVR A H AMIN Password Password The password you d like to be associated with the selected account A password can be between 1 and 8 characters in length and consists of numbers only no letters or symbols Display wizard when booting up Confirm Password Re enter the password to ensure accuracy Level The level of access that the selected account will have There are three levels of access Guest User or Admin Guests Can view live images from the cameras but cannot access recorded footage nor can they alter any settings User The most cu
96. the Internet Select WAN under the heading Network Type e If you re using a Fixed Public IP address choose IP Address under Register Mode and enter the IP address into the space marked IP e If you re using a DDNS hostname choose Domain Name under Register Mode and enter the DDNS domain name into the field labeled Domain e If you re using the SwannDVR DDNS service your address will be yourDDNSname swanndvr net e Enter the Server Port for the DVR The default is 9000 The DVR won t be able to automatically detect this over the Internet you ll need to remember it if you ve changed it e Enter your Username and Password e Choose Login Note Multiple Monitors The MyDVR software does not support hardware acceleration when using multiple monitors On some systems this can cause significantly reduced performance If you experience slow playback or the video is not being displayed at all disable all monitors but your primary one Selecting WAN mode even over a local network can also improve performance Default Password Information To ensure your privacy this DVR supports password protection The default all access username is admin If the DVR asks you to log in before you ve set a password enter admin as your username and leave the password blank This will give you access to all areas of the DVR The password function is disabled by default However if you re asked for a password the default is 12345
97. ther channels Copy To Channel Located at the base of the screen with Default on one side and Apply on the other This will allow you to copy the schedule from the channel you re editing to another channel or channels 32 Recording Modes There are two types of recording to choose from Normal The DVR will constantly record for any period where Normal is selected You won t miss anything but constant recording will fill your hard drive very quickly The DVR does record the equivalent of a DVD film every two hours on every channel so that s rather a lot of data Typically we suggest Motion as a better recording mode for most users Motion The recommended recording setting for most applications The DVR will only record when it detects something moving in front of a camera and will then only record footage from the camera s that do detect motion unless you alter your Action settings Alarm Motion Detection Action on page 36 to include other channels Before setting any of your schedule to Motion ensure that Motion Detection is properly configured for the channel s you want to associate with it See Alarm Motion on page 34 for more information about setting up and configuring Motion Detection None As the name suggests the DVR will not record anything This isn t really a mode but it s listed here for completeness Note You can record using Normal and Motion at the same time The DVR will record
98. uld be unlikely to guess If you do manage to lock yourself out of the DVR you ll need to contact us at the Swann Technical Support Telephone Helpdesk the number is on the back cover 10 English PRO SERIES Basic Setup General The Setup Wizard will run automatically the first time you start the DVR The wizard will guide you through all the settings you need to get your DVR up and working specifically e Choosing your Language e Setting Video Input and Output Formats and Resolution Setting the Date Time and your Time Zone initializing and or Formatting your Hard Drive e Configuring the DVR to operate on your Network e Setting up a Dynamic DNS for remote access e Synchronizing the DVRS time with an online server e Choosing the settings for Daylight Savings Time DST e Creating Username s and Password s Note There are still a few things you ll really want to setup after you ve finished with the wizard the theory is that once you ve got through the set up wizard you can install the MyDVR software on a PC connected to the same network and configure the remaining options via your computer General Configuration Language Choose the language you d like the menu system to be displayed in Video Standard Choose between NTSC General contiguration for the USA Canada Mexico Japan Korea and some other regions or PAL UK Europe Australia and some other areas If this is set incorrectly images Video standa
99. ult Overwrite When enabled the DVR will record over the files already stored on the hard drive The DVR will always record over the oldest files on your hard drive first Using the overwrite option is advisable as the DVR will always be able to record events as they happen However it does mean that you ll need to get important events off the HDD before they re overwritten Pre Record While Pre Record is enabled the DVR will record a few seconds before an event occurs It s a little like making the DVR psychic but not really it s actually just caching a few seconds of video which it adds to event recordings as they occur If you re using Motion Detection recommended and or Alarm based recording as your primary recording method s then it s a really good idea to use Pre Record sometimes if an event is fast enough it might have left view before the DVR can trigger a recording With Pre Record there s almost no chance you ll miss it Post Record How long after an event occurs that the DVR will continue to record It can be very useful for example if an intruder or potential target triggers the motion detection but pauses in view having post record enabled will get a much better look at them 30 seconds is the recommended length for the post record setting but it can be set higher the options are 1 2 5 or 10 minutes depending on your unique circumstances gt ek lt A D ok A e
100. ur camera as part of a kit with the DVR then there shouldn t be much configuration required Follow the instructions in your Swann PTZ Camera manual If the camera did not come with the DVR then you ll probably need to change the PTZ Configuration page See Device PTZ on page 48 27 gt ek lt A D ok A e o me e English PRO SERIES Display Camera Menu asa Display gt ME camera Le Output ang Recording Search Networ y WE EM vil t he V amera No Channel amera Name PT Display Camera Name i Record Date OSD Display Position Sel Imade Settings Set ATEN P system Shut Down Default Camera No Choose the camera channel you want to edit here The Camera No is the same thing as the number written on the rear panel next to the BNC socket used to connect the camera Camera Name Select a name for the camera you ve selected By default all channels are named as the Camera No field but this can be set to anything you d like up to 16 characters Display Camera Name When checked the name you ve selected for the camera channel will be displayed on screen as an overlay Record Date When checked the date as displayed will be recorded directly on to your videos This can be useful as it creates an inseperable record of exactly when the footage was captured OSD Display Position Gives you access to a screen
101. vers essentially a primary and a backup MAC Address The Media Access Control address For some advanced networking it can help to know this value Network Advanced Config see page 38 DDNS Setup Opens the DDNS setup window below NTP Setup Opens the Network Time Protocol setup window see below Email Setting Opens the Email Setup window see below Server Port One of the two ports the DVR needs to communicate over your network Ensure nothing else uses this port The default value is 9000 This is the port number you ll use when logging in over the Internet from the MyDVR software or remote access from a mobile device HTTP Port The second of two ports the DVR needs to communicate over your network Ensure nothing else uses this port The default value is 85 e NTP Setup see page 39 NTP Domain or IP Address The server you intend to use to access the current date and time The default is pool ntp org NTP Port The port that the NTP server uses The default for pool ntp org is 123 e Email Setting see page 41 Operates in the same way as the email setup menu in the DVR menu Rather than attempt to summarize here it s easier to simply turn to page 41 to learn more e DDNS Setup see page 39 Where you can configure a Dynamic DNS server to track the position of your DVR over the Internet Check out page 39 for more information on DDNS servers We recommend using SWANNDVR as your DNS service
102. xperiment 2 Fine tune your sensitivity There s no substitute for getting a volunteer to play the part of intruder and experimenting Some cameras are just more touchy than others some lighting conditions are harder to get the settings right for As a rule CCD cameras require a lower value than CMOS cameras and that motion detection is going to be more sensitive at night whenever the active infrared nightvision is active 3 Adjust your image settings see Display Camera on page 28 Unlike many image adjustment options the DVR pre processes video which means that when the DVR looks for motion it s looking at your already processed images By reducing the amount of video noise in your image you can increase the accuracy of the motion detection dramatically Typically the settings that most often require adjustment are Brightness and Contrast Video noise is a problem with any video signal It s the very slight change in brightness and or color of pixels between frames and it s commonly regarded as being just one of those things when dealing with digital imaging By tweaking the brightness and contrast you can usually remove a good deal of this noise as it tends to be most pronounced near the blacks the really dark bits and the whites the really bright bits of your images Q l m getting too many email alerts from the DVR A There are a few things that might help depending what s gene
103. y footage to your local PC and e adjust settings and configure the DVR In fact the MyDVR software is so powerful you don t even need to connect a monitor to the DVR if there s a computer on a CET the local network that you re running MyDVR on VERTE A Where should MyDVR be installed For quick and easy configuration of the DVR s settings z recording quality and schedule we suggest using the setup wi instal myDvR into the folowing folder rem ot ei nt e rfa ce in MyD VR To continue click Next If you would like to select a different folder click Browse C Program Files x86 MyDVR Browse How to install MyDVR e Insert the included CD into your computer At least 6 5 MB of free disk space is required e Locate the file called MyDVR exe and run this file e You may be asked by UAC User Account Control to allow MyDVR to make changes to your system Select Allow or ETAT H Select Additional Tasks Contin ue Which EE should be performed e You ll see an installation wizard Simply follow the prompts SE the Mie racks yess a Wes Sahip 15 portes i at OE n click Next to install the software i Additional icons v Create a desktop icon Create a Quick Launch icon e Once the MyDVR software has been installed it should automatically detect your DVR on your network DI O 2 a Va D eh 5 Minimum PC Requirements 2 0GHz or faster CPU Dual core recommended 1GB or more

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