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Supero Motherboard X8DTT-H+

1. 71 7 BIOS 72 e The Early Alarm Select this setting if you want the CPU overheat alarm including the LED and the buzzer to be triggered as soon as the CPU temperature reaches the CPU overheat threshold as predefined by the CPU manufacturer e The Default Alarm Select this setting if you want the CPU overheat alarm including the LED and the buzzer to be triggered when the CPU temperature reaches about 5 C above the threshold temperature as predefined by the CPU manufacturer to give the CPU and system fans additional time needed for CPU and system cooling For both alarms above take immediate action as described in the following items CPU Temperature System Temperature This feature displays current temperature readings for the CPU and the System The following items will be displayed for your reference only CPU Temperature The CPU thermal technology that reports absolute temperatures Celsius Fahrenheit has been upgraded to a more advanced feature by Intel in its newer processors The basic concept is each CPU is embedded by unique temperature information that the motherboard can read This temperature threshold or temperature tolerance has been assigned at the factory and is the baseline on which the motherboard takes action during different CPU temperature conditions that is by increasing CPU fan speed triggering the Overheat Alarm etc Since CPUs can have different temperature tolerances the installed CPU can now
2. EEEE aj ZS S Bl s cPu2 O O O rarere LoJLoJLo Lollollo D iD Fl 2lfz 2 2 2 2 opu a o l ll l l l 2 Z Z 2 2 2 ee sok EISZ SES Be 38 SSS Sl gt ila PE O 99 2 s ols oe O_JLO_ LO_ Figure 5 1 Node Board Layout 007 5685 002 31 5 System Serverboard Information 32 Each node board contains the following CPU Up to two Intel 5600 5500 series Westmere EP processor sockets 100 watt or less processors Each processor supports two full width Intel QPI links with a total bandwidth up to 51 2 GB s Memory Tylersburg Intel x58 chipset 12 memory DIMM slots 192 GB ECC DDR3 1066 1333 Chipset Tylersburg Intel x58 chip set Includes the ICH1OR ACPI Features Slow blinking LED for suspend state indicator Main switch override mechanism ACPI Power Management Keyboard wakeup from soft off Onboard I O Optional InfiniBand Mellanox Connect X 25408 4x QDR ESB2 4 SATA ports RAID 0 and 1 One low profile x16 Gen2 PCI E slot per node board Rear I O connectors One serial console port One VGA graphics port Matrox G200eW video cntrl w 8MB RAM Two Gigabit Ethernet ports new single port 82574L part One dedicated BMC RJ45 port Two USB 2 0 ports 007 5685 002 Serverboard I O Ports Serverboard I O Ports The I O ports are color coded in conformance with the PC 99 specification Figure 5 2 shows the various I
3. Note Some software products are protected with software license keys derived from the Media Access Control MAC Ethernet address If your system requires the replacement of a node board the MAC Ethernet address changes If you are using such a product you must request a new license key after replacing the node board Contact your local customer support office http www sgi com support supportcenters html Caution Install the chassis cover after you have completed accessing the components inside the server to maintain proper airflow and cooling for the system 007 5685 002 29 5 System Serverboard Information Handling a Node Board Caution Electrostatic discharge ESD can damage electrostatic sensitive devices inside the C2112 4TY 14 server Use the ESD precautions described below when you handle printed circuit boards or other components in the system The following measures are generally sufficient to protect your equipment from ESD ESD Precautions e Use a grounded wrist strap designed to prevent electrostatic discharge e Touch a grounded metal object before removing any board from its antistatic bag e Handle each printed circuit board PCB by the edges do not touch the components peripheral chips memory modules or gold contacts on the PCB e When handling chips or modules avoid touching the pins e Place the node board expansion PCI cards or other boards and components into antistatic ba
4. 68 Select MWDMADO to allow the BIOS to use Multi Word DMA mode 0 It has a data transfer rate of 4 2 MBs Select MWDMATI to allow the BIOS to use Multi Word DMA mode 1 It has a data transfer rate of 13 3 MBs Select MWDMA2 to allow the BIOS to use Multi Word DMA mode 2 It has a data transfer rate of 16 6 MBs Select UDMAQ to allow the BIOS to use Ultra DMA mode 0 It has a data transfer rate of 16 6 MBs It has the same transfer rate as PIO mode 4 and Multi Word DMA mode 2 Select UDMA1 to allow the BIOS to use Ultra DMA mode 1 It has a data transfer rate of 25 MBs Select UDMA2 to allow the BIOS to use Ultra DMA mode 2 It has a data transfer rate of 33 3 MBs Select UDMA3 to allow the BIOS to use Ultra DMA mode 3 It has a data transfer rate of 66 6 MBs Select UDMA4 to allow the BIOS to use Ultra DMA mode 4 It has a data transfer rate of 100 MBs Select UDMAS to allow the BIOS to use Ultra DMA mode 5 It has a data transfer rate of 133 MBs Select UDMA6 to allow the BIOS to use Ultra DMA mode 6 It has a data transfer rate of 133 MBs The options are Auto SWDMAn MWDMAn and UDMAn S M A R T For Hard disk drives Self Monitoring Analysis and Reporting Technology SMART can help predict impending drive failures Select Auto to allow the AMI BIOS to automatically detect hard disk drive support Select Disabled to prevent the AMI BIOS from using the S M A R T Select Enabled to allow the AMI BIOS to use the S M A
5. PCI Expansion Serverboard Chassis Weight System Cooling ECC DDR3 1333 1066 800 SDRAM or 48 GB of Unbuffered ECC Non ECC 1333 1066 800 MHz Memory with max 4 GB of Registered ECC and 2 GB of Unbuffered memory per DIMM slot Intel ICH10R on chip controller to support six 3 Gb s Serial ATA RAID 0 1 LSI 2108 for 6 Gb s SAS drives RAID 0 1 and 10 support Either 12 or 24 hot swap drive bays to house standard SATA drives three six per node Four low profile PCI Express x16 slots with pre installed riser cards X8DTT series Dimensions all 16 64 L x 6 80 W 422 66 mm x 172 72 mm 2U rackmount Dimensions WxHxD 17 2 x 3 5 x 28 5 in 437 x 89 x 724 mm Gross Weight 85 lbs 38 6 kg Four 8 cm PWM Pulse Width Modulated fans 93 B System Specifications 94 Table B 1 System Specifications continued Attribute Specification Input Requirements Power Supply Operating Environment Regulatory Compliance AC Input Voltage 100 240V AC auto range Rated Input Current 11 5 5 5A max Rated Input Frequency 50 to 60 Hz Rated Output Power 1400W Part PWS 1K41P 1R 80 Plus Gold Certified Rated Output Voltages 12V 91A 110V 116A 180 240V 5Vsb 4A 240V 4A 100V Note Some servers come with a redundant power supply Operating Temperature 10 to 35 C 50 to 95 F Non operating Temperature 40 to 70 C 40 to 158 F Operating Relative Humi
6. The following measures are generally sufficient to neutralize this difference before contact is made to protect your equipment from ESD Use a grounded wrist strap designed to prevent static discharge Keep all components and printed circuit boards PCBs in their antistatic bags until ready for use Touch a grounded metal object before removing the board from the antistatic bag Do not let components or PCBs come into contact with your clothing which may retain a charge even if you are wearing a wrist strap 27 4 System Safety e Handle a board by its edges only do not touch its components peripheral chips memory modules or contacts e When handling chips or modules avoid touching their pins e Put the serverboard and peripherals back into their antistatic bags when not in use e For grounding purposes make sure your computer chassis provides excellent conductivity between the power supply the case the mounting fasteners and the serverboard 28 007 5685 002 Chapter 5 System Serverboard Information The C2112 4TY 14 server contains four serverboards node boards This chapter describes a node board and best practice procedures for working with such node boards The following topics appear in this chapter e Handling a Node Board on page 30 e Serverboard Features on page 30 e Serverboard I O Ports on page 33 e Configuring Memory on page 34 e PCIe Expansion Cards on page 39
7. 2 Server Installation Check the System Memory Your server system is shipped with system memory installed Make sure all DIMMs are fully seated in their slots For details on adding system memory refer to Configuring Memory on page 34 Install Expansion PCle Cards You can install expansion PCIe cards in the system Refer to PCIe Expansion Cards on page 39 for information on installing PCIe expansion cards Check all Cable Connections and Airflow Make sure all power and data cables are properly connected and not blocking the chassis airflow Check the Drive Bay Setup Next you should check to make sure the system disk drives and disk drive backplane have been properly installed and all connections have been made Check the System Disk Drives All drives are accessible from the front of the server The hard drives can be installed and removed from the front of the chassis without removing the top chassis cover Depending upon your system configuration your system may have one or more drives installed For detailed information about how to install disk drives see Hard Drive Installation Removal on page 47 If you have more than 4TB of storage you must create multiple volumes to fully utilize your RAID disks 18 007 5685 002 Check the Node Board Setup Check the Airflow Airflow is provided by four 8 cm chassis cooling fans The system component layout was carefully designed to direct sufficient cooling a
8. Enter the Mac address for this machine This should be in decimal and in dotted quad form for example 192 168 10 253 The value of each three digit number separated by dots should not exceed 255 Parameter Selector Use this feature to select the parameter of your Mac Address configuration Mac Address The BIOS will automatically enter the Mac address of this machine however it may be overridden Mac addresses are 6 two digit hexadecimal numbers separated by dots Current Mac Address in BMC This item displays the current Mac address used for your IPMI connection Subnet Mask Configuration 78 Subnet masks tell the network which subnet this machine belongs to The value of each three digit number separated by dots should not exceed 255 Parameter Selector Use this feature to select the parameter of your Subnet Masks configuration Subnet Mask This item displays the current subnet mask setting for your IPMI connection Current Subnet Mask in BMC This item displays the current subnet mask used for your IPMI connection 007 5685 002 Advanced Settings Screen Gateway Address Configuration DMI Event Logging View Event Log Mark all events as read Clear event log 007 5685 002 Enter the gateway address for this machine This should be in decimal and in dotted quad form for example 192 168 10 253 The value of each three digit number separated by dots should not exceed 255 Parameter Selector Use this f
9. Onboard SAS Option for 24 Drive Configurations Serial ATA SATA PCI Expansion Slots 007 5685 002 An LSI 2108 SAS controller is integrated into an adapter board to provide six 6 Gb s SAS ports per node The hot swap SAS drives are connected to a backplane that provides power bus termination and configuration settings RAID 0 1 and 10 are supported The South Bridge ICH10R of the chipset includes a Serial ATA controller to support six 3 Gb s SATA drives The hot swappable SATA drives are connected to a backplane that provides power bus termination and configuration settings RAID 0 1 and 10 are supported Each serverboard has a riser card that allows it to support one low profile PCI Express 2 0 x16 expansion card four total for the server 1 Introduction Ethernet Ports An Intel network controller is integrated into each of the serverboards to support two Gigabit LAN ports 100 1000Base T 1000BaseTX RJ45 output Onboard Controllers Ports Graphics Controller Other Features InfiniBand Onboard I O backpanel ports on each serverboard include one COM port a VGA port two USB ports a dedicated IPMI LAN port and two Gigabit LAN NIC ports Up to four USB 2 0 Universal Serial Bus connections two rear USB ports and one Type A Header with two USB connections supported are on each of the servers The serverboard features an integrated Matrox G200eW graphics chip which includes 16 MB of DDR2 memory Oth
10. or has been exceeded and may activate an overheat alarm User intervention If the system buzzer and Overheat LED has activated take action immediately by checking the system fans chassis ventilation and room temperature to correct any problems Notes e The system may shut down if it continues for a long period to prevent damage to the CPU e The information provided above is for your reference only For more information on thermal management please refer to the Intel website System Temperature The system temperature will be displayed in degrees in Celsius and Fahrenheit as it is detected by the BIOS Fan Speed Control Monitor This feature allows you to decide how the system controls the speeds of the onboard fans The CPU temperature and the fan speed are correlative When the CPU on die temperature increases the fan speed will also increase and vice versa Select Workstation if your system is used as a Workstation Select Server if your system is used as a server Select Disabled Full Speed 12V to disable the fan speed control function and allow the onboard fans to constantly run at the full speed 12V The options are 1 Disabled Full Speed 2 Server Mode 3 Workstation Mode Fan1 Fan 4 Reading This feature displays the fan speed readings from fan interfaces Fan through Fan5 CPU1 Vcore CPU2 Vcore 5Vin 12Vcc V VP1 DIMM VP2 DIMM 3 3Vcc V and Battery Voltage 007 5685 002 73 7 BIOS ACPI C
11. vii Contents System Fans Fan Configuration System Fan Failure Changing a System Fan Hard Drive Installation Removal Nodes and Associated Disk Drives Installing a Hard Drive in a Carrier Removing Hot Swap Drives Air Shrouds Power Supply Power Supply Failure 7 BIOS om BS ee Starting BIOS Setup Utility How To Change the Configuration Data Starting the Setup Utility Main Menu Advanced Settings Screen BOOT Features Quick Boot Quiet Boot AddOn ROM Display Mode Bootup Num Lock Wait For Fl If Error Hit Del Message Display Interrupt 19 Capture Power Configuration Power Button Function Restore on AC Power Loss Watch Dog Timer Processor and Clock Options Ratio CMOS Setting CIE Support Hardware Prefetcher Available when supported by the CPU viii 45 46 46 46 41 41 49 49 51 51 51 53 53 54 54 s99 56 57 57 57 57 sol lt 51 57 57 58 58 58 58 58 58 58 09 007 5685 002 Contents 007 5685 002 Adjacent Cache Line Prefetch Available when supported by the CPU Intel Virtualization Technology Available when supported by the CPU Execute Disable Bit Capability Available when supported by the OS and the CPU Simultaneous Multi Threading Available when supported by the CPU Active Processor Cores Intel EIST Technology Intel TurboMode Technology Intel TurboMode C STATE Tech C Sta
12. Mtransfer sec Number of ranks 1 or 2 Single processor Node Board Only Processor 2 is installed in a single processor node board Only install DIMMs in the P2 DIMM slots Minimum compute blade memory size 4GB compute blade minimum in systems running Tempo SGI Management Center software 37 5 System Serverboard Information Mixing Processor and DIMM Speeds The Westmere EP processor has a maximum DIMM speed rating Configuring memory DIMMs that have a DIMM speed that is greater than the processor is capable of supporting will result in the memory DIMM running at the maximum speed of the processor not the maximum speed of the DIMM See Table 5 1 Table 5 1 Processors and DIMM Speeds Actual Memory Processor Memory DIMM DIMM Speed 1066 MT s capable CPUs 2G 1333 MT s single rank 1066 MT s 4G 1333 MT s dual rank Based on 1 or 2 DIMMs 8G 1333 MT s dual rank per channel 16G 1333 MT s dual rank 16G 1066 MT s quad rank 1333 MT s capable CPUs 2G 1333 MT s single rank 1333 MT s 4G 1333 MT s dual rank Based on 1 or 2 DIMMs 8G 1333 MT s dual rank per channel 16G 1333 MT s dual rank Notes Three conditions must be met to have a memory speed of 1333 MT s e The processor must be capable of supporting 1333 MT s e The DIMM must be capable of running at 1333 MT s e Only one DIMM is placed on each channel Systems configured with Westmere processor can support two DIMMs on a channel
13. Troubleshooting and Chassis Service Basic Troubleshooting Procedures Use the information in the following subsections to remedy basic problems you might encounter when working with the Rackable C2112 4TY 14 server If the System Does Not Power Up If the system will not power up when the front power button is pushed use the following checklist to identify common sources for the problem Make sure that both ends of each system power cable are firmly connected to the power supply and the corresponding power source s or power distribution unit PDU Check that the LED on each power supply is properly lit The power supply has one status LED located on the left side of the front of the power supply The status LED has three states as follows Dark or off Indicates no AC power present Yellow AC power is present The server is not turned on no DC power Flashes slowly about four seconds on off Power supply has failed Green AC power is present and the server is turned on DC power present Open the system cover remove the air shroud and check to make sure that no obvious short circuits exist between the serverboard and chassis If you must replace the power supply refer to Power Supply on page 51 System Powers Up But Will Not Boot 42 If the system powers up but will not boot the operating system check the following Check the system order document s the C2112 4TY 14 server may have
14. USB XXXXXXXXX 2nd Boot Device CD DVD XXXXXXXXX 82 007 5685 002 Boot Configuration Hard Disk Drives Removable Drives CD DVD Drives 007 5685 002 This feature allows you to specify the boot sequence from all available hard disk drives The settings are Disabled and a list of all hard disk drives that have been detected i e 1st Drive 2nd Drive 3rd Drive etc Ist Drive SATA XXXXXXXXX This feature allows you to specify the boot sequence from available Removable Drives The settings are 1st boot device 2nd boot device and Disabled Ist Drive USB XXXXXXXXX 2nd Drive This feature allows you to specify the boot sequence from available CD DVD Drives i e 1st Drive 2nd Drive etc 83 7 BIOS Exit Options Select the Exit tab from the AMI BIOS Setup Utility screen to enter the Exit BIOS Setup screen shown in Figure 7 4 BIOS SETUP UTILITY Save Changes and Exit Figure 7 4 BIOS Exit Options Save Changes and Exit When you have completed the system configuration changes select this option to leave the BIOS Setup Utility and reboot the computer so the new system configuration parameters can take effect Select Save Changes and Exit from the Exit menu and press lt Enter gt 84 007 5685 002 Exit Options Discard Changes and Exit Select this option to quit the BIOS Setup without making any permanent changes to the system configuration and reboot the computer Sele
15. View Event Log Mark all events as read Clear event log Security Settings Boot Configuration Boot Device Priority Hard Disk Drives Removable Drives CD DVD Drives 70 71 71 71 71 71 71 73 74 74 74 74 74 14 75 75 75 76 76 77 78 78 79 79 79 79 79 80 82 82 83 83 83 007 5685 002 Contents 007 5685 002 Exit Options Save Changes and Exit Discard Changes and Exit Discard Changes Load Optimal Defaults Load Fail Safe Defaults BIOS Recovery er Sts ps ag Mah Boot Sector Recovery from a USB Device Boot Sector Recovery from an IDE CD ROM Boot Sector Recovery from a Serial Port Serial Flash BIOS Error Codes System Specifications 84 84 85 85 85 85 86 86 87 87 91 93 xi Contents xii 007 5685 002 007 5685 002 Figures Figure 1 1 Figure 1 2 Figure 2 1 Figure 2 2 Figure 2 3 Figure 3 1 Figure 3 2 Figure 4 1 Figure 5 1 Figure 5 2 Figure 5 3 Figure 5 4 Figure 6 1 Figure 6 2 Figure 6 3 Figure 6 4 Figure 6 5 Figure 6 6 Figure 7 1 Figure 7 2 Figure 7 3 Figure 7 4 Figure 7 5 Figure 7 6 Figure 7 7 12 Drive Configuration Intel 5520 Chipset System Block e Separating and Installing the Rack Rails Installing the Server in a Rack Accessing the Inside of the System Location of the Server Control Panels Control Panel Buttons and LEDs I
16. Warning Be sure the rack is stable before extending a component from the rack Failure to do so can result in serious injury or death Warning Extend only one component at a time Extending two or more components simultaneously may cause the rack to tip over and result in serious injury or death 007 5685 002 Rack Mounting Considerations Server Precautions e Review the electrical and general safety precautions e Determine the placement of each component in the rack before you install the rails e Install the heaviest server components in the bottom of the rack first and then work up e Use aregulating uninterruptible power supply UPS to protect the server from power surges and voltage spikes and to keep your system operating in case of a power failure e Allow the hot pluggable SAS SATA drives and power supply modules to cool before touching them e Always keep the rack s front door and all panels and components on the servers closed when not servicing to maintain proper cooling Rack Mounting Considerations Ambient Operating Temperature If installed in a closed or multi unit rack assembly the ambient operating temperature of the rack environment may be greater than the ambient temperature of the room Therefore consideration should be given to installing the equipment in an environment compatible with the manufacturer s maximum rated ambient temperature 35 C or 95 F Reduced Airflow Equipment should be
17. and reduces power in the processor by automatic voltage control during processor idle states Available options are Disabled and Enabled If Enabled the following items will appear 007 5685 002 Hysteresis Temperature Temperature Hysteresis is the temperature lag in degrees Celsius after the set DIMM temperature threshold is reached before Closed Loop Throttling begins The options are Disabled 1 5 C 3 0 C and 6 0 C Guardband Temperature This is the temperature which applies to the DIMM temperature threshold Each step is in 0 5 C increment The default is 006 Press or on your keyboard to change this value Inlet Temperature This is the temperature detected at the chassis inlet Each step is in 0 5 C increment The default is 070 Press or on your keyboard to change this value Temperature Rise This is the temperature rise to the DIMM thermal zone Each step is in 0 5 C increment The default is 020 Press or on your keyboard to change this value Air Flow This is the air flow speed to the DIMM modules Each step is one mm sec The default is 1500 Press or on your keyboard to change this value Altitude This feature defines how many meters above or below sea level the system is located The options are Sea Level or Below 1 300 301 600 601 900 901 1200 1201 1500 1501 1800 1801 2100 2101 2400 2401 2700 2701 3000 DIMM Pitch T
18. and to the device occur multiple sectors at a time if the device supports it The options are Auto and Disabled PIO Mode The IDE PIO Programmable I O Mode programs timing cycles between the IDE drive and the programmable IDE controller As the PIO mode increases the cycle time decreases The options are Auto 0 1 2 3 and 4 Select Auto to allow the AMI BIOS to automatically detect the PIO mode Use this value if the IDE disk drive support cannot be determined Select 0 to allow the AMI BIOS to use PIO mode 0 It has a data transfer rate of 3 3 MBs Select 1 to allow the AMI BIOS to use PIO mode 1 It has a data transfer rate of 5 2 MBs Select 2 to allow the AMI BIOS to use PIO mode 2 It has a data transfer rate of 8 3 MBs Select 3 to allow the AMI BIOS to use PIO mode 3 It has a data transfer rate of 11 1 MBs Select 4 to allow the AMI BIOS to use PIO mode 4 It has a data transfer bandwidth of 32 Bits Select Enabled to enable 32 Bit data transfer DMA Mode Select Auto to allow the BIOS to automatically detect IDE DMA mode when the IDE disk drive support cannot be determined Select SWDMAO to allow the BIOS to use Single Word DMA mode 0 It has a data transfer rate of 2 1 MBs Select SWDMATI to allow the BIOS to use Single Word DMA mode 1 It has a data transfer rate of 4 2 MBs Select SWDMA2 to allow the BIOS to use Single Word DMA mode 2 It has a data transfer rate of 8 3 MBs 007 5685 002 67 7 BIOS
19. been ordered with no operating system If so check with your system administrator for OS loading information Check the system disk for drive activity and confirm that it is firmly seated in the disk bay A red light on the front of the disk indicates a functional error Check with your service provider or local system administrator 007 5685 002 Chassis Service Information No Video After System Power Up Memory Errors If the system powers up and appears to be booting normally but no video is present try the following basic solutions Confirm your monitor is plugged in and switched on Check all video cables and ensure they are properly connected If using an optional PCIe video card check the back of the card for LED activity or a fault indicator Try opening the system reseating the PCI card and rebooting If you cannot get a video signal after trying basic solutions contact your support provider If your system experiences memory related errors try these basic troubleshooting steps to resolve or better identify the problem Confirm that the power supply LED is not indicating an error Shut the system down remove the covers over the serverboard and make sure that all the DIMM modules are properly and fully installed You should be using registered ECC DDR3 memory Also it is recommended that you use the same memory type and speed for all DIMMs in the system See Chapter 5 for more memory details Check for bad D
20. bootable disks If this item is set to Disabled the ROM BIOS of the host adaptors will not capture Interrupt 19 and the drives attached to these adaptors will not function as bootable devices The options are Enabled and Disabled 007 5685 002 57 7 BIOS Power Configuration Power Button Function If set to Instant_Off the system will power off immediately as soon as you hit the power button If set to 4_ Second_Override the system will power off when you press the power button for 4 seconds or longer The options are Instant_Off and 4_Second_Override Restore on AC Power Loss Watch Dog Timer Use this feature to set the power state after a power outage Select Power Off for the system power to remain off after a power loss Select Power On for the system power to be turned on after a power loss Select Last State to allow the system to resume its last state before a power loss The options are Power On Power Off and Last State If enabled the Watch Dog Timer will allow the system to reboot when it is inactive for more than 5 minutes The options are Enabled and Disabled Processor and Clock Options Ratio CMOS Setting C1E Support 58 This submenu allows you to configure the Processor and Clock settings This option allows you to set the ratio between the CPU Core Clock and the FSB Frequency Note if an invalid ratio is entered the AMI BIOS will restore the setting to the previous state The default setting depen
21. maximum memory performance e The memory DIMMs slots must be populated in groups of three or six on each processor socket e DIMM configuration should be identical on both processor sockets on a node board Configuring node boards with DIMM configuration other than described above will result in degraded memory performance See Figure 5 3 for the memory block diagram D D Memory D D channel 1 R R 3 3 D D Memory D D Westmere EP channel 2 R R 3 3 Memory channel 3 Slot B oD Jg Slot A gt 3 U U Figure 5 3 Memory Block Diagram 007 5685 002 Configuring Memory 007 5685 002 For blades configured with two processors install the memory DIMMs in the following order e 6 DIMMs PI DIMM 1A P1 DIMM 2A and P1 DIMM 3A P2 DIMM 1A P2 DIMM 2A and P2 DIMM 3A e 12 DIMMs Install the above six then install the following six DIMMs PI DIMM 1B P1 DIMM 2B and P1 DIMM 3B P2 DIMM 1B P2 DIMM 2B and P2 DIMM 3B For blades configured with one processor install the memory DIMMs in the following order e 3 DIMMs P1 DIMM 1A P1 DIMM 2A and P1 DIMM 3A e 6 DIMMs Install the above three then install the following three DIMMs P1 DIMM 1B P1 DIMM 2B and P1 DIMM 3B 35 5 System Serverboard Information Memory DIMM Layout The Westmere EP memory controller has three channels with two memory DIMM slots on each channel for a total of six memory DIMMs per
22. processor socket Fans A cml Em cm Cin i gat WAIG Zd Wi INNIA Zd cil mo ve NNIG Zd mlada lala P gt D P1 DIMM 1B P ma External connectors Figure 5 4 Memory DIMM Group Locations 36 007 5685 002 Configuring Memory Memory DIMM Rules Use the following rules when installing memory DIMMs 007 5685 002 Minimum Number of DIMMs A minimum of one DIMM on each processor must always be installed Slot order For each memory channel populate the DIMM slot that is furthest from the processor first Channel Balancing For best performance populate the same number of identical DIMMs in each channel Mixing DIMM Speeds All DIMMs populated on all channels on both processors should be able to support the highest frequency because the timings of the slowest DIMM will be applied to all DIMMs Mixing DIMM Sizes When mixing DIMMs on a channel that have a mixed number of ranks it is recommended to have the total number of ranks on the channel be even to avoid bandwidth degradation Example placing a single rank DIMM and a dual rank DIMM on the same channel is not desirable The total number of ranks would be three an odd number of ranks If mixing is unavoidable then DIMMs with the most ranks need to be populated in the slots furthest from the processor the A slots For maximum memory performance the DIMMs within a node must be identical in Speed 1066 or 1333
23. pull the unit straight out See Figure 6 5 007 5685 002 49 6 Basic Troubleshooting and Chassis Service Figure 6 5 Removing a Drive Carrier 50 007 5685 002 Air Shrouds Air Shrouds Power Supply Air shrouds concentrate airflow to maximize fan efficiency The chassis air shroud does not require screws to set up Four identical air shrouds are required one in each serverboard drawer To install an air shroud do the following 1 Confirm that all four fans are in place and working properly 2 Place the first air shroud into the serverboard drawer so that it sits behind the system fans and goes over the top of the serverboard and its components 3 Repeat the procedure for the remaining serverboard drawer The C2112 4TY 14 server has two 1400 watt power supply modules The power supply module has an auto switching capability which enables it to automatically sense and operate at a 100V 240V input voltage If a module fails you can order replacement units from SGI Power Supply Failure 007 5685 002 The C2112 4TY 14 server has two 1400 watt power supply modules to provide redundant power for the system If either of the two power supply modules fail the other module will take the full load and allow the system to continue operation without interruption The LED on the control panel will flash slowly about four seconds on and four off and remain flashing until the failed unit has been replaced The power su
24. send the temperature tolerance information to the motherboard and not the other way around This results in better CPU thermal management SGI has leveraged this feature by assigning a temperature status to certain thermal conditions in the processor Low Medium and High This makes it easier for you to understand the CPU temperature status rather than by just simply seeing a temperature reading that is 25 C The CPU Temperature feature will display the CPU temperature status as detected by the BIOS e Low This level is considered as the normal operating state The CPU temperature is well below the CPU temperature tolerance The motherboard fans and CPU will run normally as configured in the BIOS Fan Speed Control User intervention No action required e Medium The processor is running warmer This is a precautionary level and generally means that there may be factors contributing to this condition but the CPU is still within its normal operating state and below the CPU temperature tolerance The motherboard fans and 007 5685 002 Advanced Settings Screen CPU will run normally as configured in the BIOS The fans may adjust to a faster speed depending on the Fan Speed Control settings User intervention No action is required However consider checking the CPU fans and the chassis ventilation for blockage e High The processor is running hot This is a caution level since the CPU temperature tolerance has been reached
25. trademarks or registered trademarks of Silicon Graphics International Corp in the United States and or other countries worldwide AMI is a trademark of American Megatrends Inc Integrated RAID MegaRAID and LSI Logic are trademarks or registered trademarks of LSI Logic Corporation HyperTransport is a licensed trademark of the HyperTransport Technology Consortium InfiniBand is a registered trademark of the InfiniBand Trade Association Intel Itanium and Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Java and Java Virtual Machine are trademarks or registered trademarks of Sun Microsystems Inc Linux is a registered trademark of Linus Torvalds in the United States and other countries Novell and Novell Netware are registered trademarks of Novell Inc PCle and PCI X are registered trademarks of PCI SIG Phoenix and PhoenixBIOS are registered trademarks of Phoenix Technologies Ltd Red Hat and all Red Hat based trademarks are trademarks or registered trademarks of Red Hat Inc in the United States and other countries SUSE LINUX and the SUSE logo are registered trademarks of Novell Inc UNIX is a registered trademark in the United States and other countries licensed exclusively through X Open Company Ltd Windows is a registered trademark of Microsoft Corporation All other trademarks mentioned herein are the property of their respective owners 007 56
26. 85 002 Record of Revision Version Description 001 February 2011 First printing 002 September 2011 Updated labels in motherboard diagram Contents 1 Introduction Overview Serverboard Features Processors Memory os oe ge ee a OO Onboard SAS Option for 24 Drive Configurations Serial ATA SATA PCI Expansion Slots Ethernet Ports Onboard Controllers Ports Graphics Controller Other Features InfiniBand Server Chassis Features System Power SATA Subsystem Control Panel Rear I O Panel Cooling System System Notes Nodes System Power 2 we ee SAS SATA Backplane Drives 24 Drive Chassis SATA Backplane Drives 12 Drive Chassis 2 Server Installation Unpack the System Prepare for Setup 007 5685 002 oO UO ANNAN ANDADAADA A VDF HF HHP PW ww www wore m Contents Choose a Setup Location Warnings and Precautions Rack Precautions Server Precautions Rack Mounting Considerations Ambient Operating Temperature Reduced Airflow Mechanical Loading Circuit Overloading Reliable Ground Install the System into a Rack Separate the Sections of the Rack Rails Outer Rack Rails hey ee Me Install the Outer Rails to the Rack Install the Inner Rail Extension Install the Inner Rails Install the Server in a Rack Check the Node Board Setup Access the Inside of the Chassis Check the CPUs Processors Check the System Memory Install Expansion PCIe Cards Check all C
27. AID SAS Software User s Guide publication number publication number 860 0488 00x e MegaRAID 1078 based SAS RAID Controllers User s Guide publication number 860 0489 00x e LSI Integrated SAS for RAID User s Guide publication number 860 0476 00x e SGI Foundation Software Start Here publication number 007 564 1 xxx e SGI Performance Suite Start Here publication number 007 5680 xxx e SGI InfiniteStorage series documentation e Man pages online You can obtain SGI documentation as well as the pertinent LSI books release notes or man pages in the following ways e Refer to the SGI Technical Publications Library at http docs sgi com Various formats are available This library contains the most recent and most comprehensive set of online books release notes man pages and other information e You can also view man pages by typing man lt title gt on a command line SGI systems include a set of Linux man pages formatted in the standard UNIX man page style Important system configuration files and commands are documented on man pages These are found online on the internal system disk or DVD CD and are displayed using the man command For example to display the man page for the xscsidisktest command type the following on a command line man xscsidisktest For additional information about displaying man pages using the man command see man 1 In addition the apropos command locates man pages based on ke
28. Address Serial Port2 Address This option specifies the base I O port address and the Interrupt Request address of Serial Port 1 and Serial Port 2 Select Disabled to prevent the serial port from accessing any system resources When this option is set to Disabled the serial port physically becomes unavailable Select 3F8 IRQ4 to allow the serial port to use 3F8 as its I O port address and IRQ 4 for the interrupt address The options for Serial Port are Disabled 3F8 IRQ4 3E8 IRQ4 2E8 IRQ3 The options for Serial Port2 are Disabled 2F8 IRQ3 3E8 IRQ4 and 2E8 IRQ3 Remote Access Configuration Remote Access Serial Port Number Serial Port Mode Flow Control 70 This allows you to enable the Remote Access feature The options are Disabled and Enabled If Remote Access is set to Enabled the following items will display This feature allows you to decide which serial port to be used for Console Redirection The options are COM 1 and COM 2 This feature allows you to set the serial port mode for Console Redirection The options are 115200 8 n 1 57600 8 n 1 38400 8 n 1 19200 8 n 1 and 9600 8 n 1 This feature allows you to set the flow control for Console Redirection The options are None Hardware and Software 007 5685 002 Advanced Settings Screen Redirection After BIOS POST Terminal Type Select Disabled to turn off Console Redirection after Power On Self Test POST Select Always to keep Console Redi
29. BIOS setup screen There are a few cases when other keys are used such as lt F1 gt lt F2 gt etc Each main BIOS menu option is described in this manual The Main BIOS setup menu screen has two main frames The left frame displays all the options that can be configured Grayed out options cannot be configured Options in blue can be configured by the user The right frame displays the key legend Above the key legend is an area reserved for a text message When an option is selected in the left frame it is highlighted in white Often a text message accompanies it A gt indicates a submenu Highlighting such an item and pressing the lt Enter gt key will open the list of settings within that submenu 53 7 BIOS Note The AMI BIOS has default text messages built in These text messages my be included omitted or changed across BIOS releases The AMI BIOS Setup Utility uses a key based navigation system called hot keys Most of the AMI BIOS setup utility hot keys can be used at any time during the setup navigation process These keys include lt F 1 gt lt F10 gt lt Enter gt lt ESC gt arrow keys etc Note Options printed in bold are default settings How To Change the Configuration Data The configuration data that determines the system parameters may be changed by entering the AMI BIOS Setup utility This Setup utility can be accessed by pressing lt Del gt at the appropriate time during
30. CD ROM This process is almost identical to the process of Boot Sector Recovery from a USB device except that the BIOS image file is loaded from a CD ROM Use a CD R or CD RW drive to burn a CD with the BIOS image file in it and name the file SUPER ROM for the recovery process to load the file Boot Sector Recovery from a Serial Port Serial Flash 007 5685 002 This process also known as Serial Flash allows you to use a serial port to load a BIOS image for Boot Sector recovery This feature is usually used for embedded systems that rely on a serial port for remote access and debugging In order to use Serial Flash for Boot Sector Recovery you will need to meet the following requirements The Target system the system that needs BIOS updates must have a serial port and Serial Flash support embedded in the BIOS image file The Host system should also have a serial port and a terminal program that supports XModem Transfer protocol Hyper Terminal for the Windows operating systems and minicom for Linux FreeSBD etc A Null_modem serial cable The following steps describe how to use Serial Flash for Boot Sector Recovery 1 Connect a Null_modem serial cable between the target system and the host system that runs the terminal program Make sure that the new BIOS Image file is accessible for the host system Start the terminal program on the host system and create a new connection Use the
31. Disabled Selecting Enhanced will set SATA 2 to native SATA mode The options are Disabled and Enhanced Primary IDE Master Slave Secondary IDE Master Slave Third IDE Master and Fourth IDE Master 66 These settings allow you to set the parameters of Primary IDE Master Slave Secondary IDE Master Slave Third and Fourth IDE Master slots Hit lt Enter gt to activate the following submenu screen for detailed options of these items Set the correct configurations accordingly The items included in the submenu are Type Select the type of device connected to the system The options are Not Installed Auto CD DVD and ARMD LBA Large Mode LBA Logical Block Addressing is a method of addressing data on a disk drive In the LBA mode the maximum drive capacity is 137 GB For drive capacities over 137 GB your system must be equipped with a 48 bit LBA mode addressing If not contact your manufacturer or install an ATA 133 IDE controller card that supports 48 bit LBA mode The options are Disabled and Auto 007 5685 002 Advanced Settings Screen Block Multi Sector Transfer Block Mode boosts the IDE drive performance by increasing the amount of data transferred Only 512 bytes of data can be transferred per interrupt if Block Mode is not used Block Mode allows transfers of up to 64 KB per interrupt Select Disabled to allow data to be transferred from and to the device one sector at a time Select Auto to allow data transfer from
32. IMM modules or slots by swapping modules between slots and noting the results Contact your administrator or support provider if the memory errors continue Chassis Service Information 007 5685 002 The following sections cover the steps required to install components and perform maintenance on the C2112 4TY 14 chassis For component installation follow the steps in the order given to eliminate the most common problems encountered If some steps are unnecessary skip ahead to the step that follows 43 6 Basic Troubleshooting and Chassis Service Warning Always disconnect the AC power cord s before adding changing or installing any internal hardware components Tools Required The only tool you will need to install components and perform maintenance is a Phillips screwdriver Static Sensitive Devices Electrostatic discharge ESD can damage electronic components To prevent damage to any printed circuit boards PCBs it is important to handle them very carefully The following measures are generally sufficient to protect your equipment from ESD damage Precautions e Use a grounded wrist strap designed to prevent static discharge e Touch a grounded metal object before removing any board from its antistatic bag e Handle a board by its edges only do not touch its components peripheral chips memory modules or gold contacts e When handling chips or modules avoid touching their pins e Put the serverboard add on c
33. O ports Dedicated IPMI LAN Port DedicatedIPMI LAN Port LAN Ports PCI Express x16 Slot Power Supply LAN Ports PCI Express x16 Slot D A ANT tale a IF ame ee a um l eked REI L 1 4 NETA g maraj ee o SOD Telli Bele IL fa E ran ale Lk 1 YI i A 9 C KEA LAN LAN i re ii A USB Ports COM Port VGA Port InfiniBand Por USB Ports COM Port VGA Port InfiniBand Port Figure 5 2 Serverboard I O Ports 007 5685 002 33 5 System Serverboard Information Configuring Memory 34 There are a maximum of twelve memory DIMMs slots on each node board Each processor has three memory channels and maximum performance is achieved when these three channels are balanced on each processor It is also important that both processors have the identical memory configuration For
34. R T to support hard drive disk The options are Disabled Enabled and Auto 32Bit Data Transfer Select Enable to enable the function of 32 bit IDE data transfer The options are Enabled and Disabled 007 5685 002 Advanced Settings Screen IDE Detect Timeout sec Use this feature to set the time out value for the BIOS to detect the ATA ATAPI devices installed in the system The options are 0 sec 5 10 15 20 25 30 and 35 PCI PnP Configuration Clear NVRAM This feature clears the NVRAM during system boot The options are No and Yes Plug amp Play OS Selecting Yes allows the OS to configure Plug amp Play devices This is not required for system boot if your system has an OS that supports Plug amp Play Select No to allow the AMI BIOS to configure all devices in the system PCI Latency Timer This feature sets the latency Timer of each PCI device installed on a PCI bus Select 64 to set the PCI latency to 64 PCI clock cycles The options are 32 64 96 128 160 192 224 and 248 PCI IDE BusMaster When enabled the BIOS uses PCI bus mastering for reading writing to IDE drives The options are Disabled and Enabled Load Onboard LAN1 Option ROM Load Onboard LAN2 Option ROM Select Enabled to enable the onboard LAN1 or LAN2 Option ROM This is to boot computer using a network interface The options are Enabled and Disabled 007 5685 002 69 7 BIOS Super IO Device Configuration Serial Port1
35. S PE5 DMI CLINK V N AT25 SP DF321 PE ICH10R 4 1 X D17 Pci Rac LPO olen REQ1 GNT1 Hotswap Connector WBD LPCIO W83527 N ACPI x BMC VGA a N KBC Q Zs Z RMII Z SZ VGA CONN RTL8201N PHY x SZ Dedicated LAN Figure 1 2 Intel 5520 Chipset System Block Diagram 1 Introduction Server Chassis Features System Power SATA Subsystem Control Panel Rear I O Panel Cooling System The following is a general outline of the main features of the 2U chassis Details on the chassis can be found in Chapter 6 Basic Troubleshooting and Chassis Service The chassis includes a redundant dual 1400W power supply which provides power to all serverboards nodes If either power supply fails the other will allow the system to continue to run The chassis was designed to support 24 SAS SATA hard drives or 12 SATA hard drives The hard drives are hot swappable units There are three 3 5 inch or six 2 5 inch hard drives per node in the system The chassis features four independent control panels Each control panel has LEDs to indicate power on network activity power fail fan fail system overheat conditions and the UID LED for its own specific node Each control panel also includes a main power button and a UID button The chassis is a 2U rackmount chassis Its I O panel provides slots for four low profile PCI Express x16 expansion cards four COM ports eight USB ports four VGA ports and eight Gb Ethernet ports Se
36. able Connections and Airflow Check the Drive Bay Setup Check the System Disk Drives Check the Airflow Supply Power to the System 3 System Interface Overview Control Panel Buttons Power Unit Identifier Control Panel LEDs vi 10 10 11 11 11 11 11 12 12 12 12 14 14 14 14 15 16 16 17 18 18 18 18 18 19 19 21 21 22 22 23 23 007 5685 002 Contents 007 5685 002 Overheat Fan Failure LED Network Activity Drive Carrier LEDs System Safety Electrical Safety Precautions Serverboard Battery DVD ROM Laser Mainboard Replaceable Soldered in Fuses General Safety Precautions ESD Precautions System Serverboard Information Handling a Node Board ESD Precautions Unpacking Serverboard Features Serverboard I O Ports Configuring Memory Memory DIMM Layout Memory DIMM Rules Mixing Processor and DIMM Speed PCIe Expansion Cards Basic Troubleshooting and Chassis Service Basic Troubleshooting Procedures If the System Does Not Power Up System Powers Up But Will Not Boot No Video After System Power Up Memory Errors Chassis Service Information Static Sensitive Devices Precautions Unpacking Control Panel 23 23 24 25 v 25 26 26 26 27 27 29 30 30 30 30 33 34 36 37 38 39 4 42 42 42 43 43 43 44 44 44 45
37. ards and peripherals back into their antistatic bags when not in use e For grounding purposes make sure your computer chassis provides excellent conductivity between the power supply the case the mounting fasteners and the serverboard Unpacking Replacement components are usually shipped in antistatic packaging to avoid static damage When unpacking an upgrade or replacement component make sure the person handling it is static protected 44 007 5685 002 Control Panel Node B Control Panel Node D Control Panel SATA Drives Node A Control Panel Node C Control Panel Control Panel System Fans 007 5685 002 Figure 6 1 Control Panels The control panel located on the front of the chassis as shown in Figure 6 1 must be connected to the JF1 connector on its associated serverboard to provide you with system control buttons and status indicators A ribbon cable has bundled these wires together to simplify the connection Connect the cable from JF1 on the serverboard to the control panel printed circuit board PCB Make sure the red wire plugs into pin 1 on both connectors Pull all excess cabling out of the airflow path The LEDs on each control panel inform you of system status of its associated serverboard For a description of the LEDs and the control panel buttons see Chapter 3 System Interface The system has four 8 cm high performance fans to provide the cooling for both nodes The fans connect directly to the ba
38. ckplane but receive their power from the serverboard to which they are logically connected Fan speed may be controlled by a setting in BIOS See Hardware Health Monitor on page 71 45 6 Basic Troubleshooting and Chassis Service Fan Configuration System Fan Failure Each node serverboard controls the two fans that reside on its side of the chassis This means that two nodes will share control for two fans If the fan speed settings in BIOS are different for these two nodes the BIOS setting with the higher fan speed will apply In the event that one of the serverboard drawers is removed then the remaining node serverboard will operate both fans Note Due to this configuration both nodes on the same side of the chassis as a failed fan must be powered down before replacing the fan If a fan fails the remaining fans will ramp up to full speed if not already so set and the Overheat Fan Fail LED on the control panel will blink on and off about once per second Replace any failed fan at your earliest convenience with the same type and model See preceding note about powering down the nodes associated with the failed fan before replacing Changing a System Fan 46 ZN Warning Always disconnect the AC power cord s before adding changing or installing any internal hardware components 1 If necessary open the chassis while the power is running to determine which fan has failed Never run the server for an e
39. ct Discard Changes and Exit from the Exit menu and press lt Enter gt Discard Changes Select this option and press lt Enter gt to discard all the changes and return to the AMI BIOS Utility Program Load Optimal Defaults To set this feature select Load Optimal Defaults from the Exit menu and press lt Enter gt Then select OK to allow the AMI BIOS to automatically load Optimal Defaults to the BIOS Settings The Optimal settings are designed for maximum system performance but may not work best for all computer applications Load Fail Safe Defaults To set this feature select Load Fail Safe Defaults from the Exit menu and press lt Enter gt The Fail Safe settings are designed for maximum system stability but not for maximum performance 007 5685 002 85 7 BIOS BIOS Recovery Warning Do not upgrade the BIOS unless your system has a BIOS related issue Flashing the wrong BIOS can cause irreparable damage to the system In no event shall Supermicro be liable for direct indirect special incidental or consequential damages arising from a BIOS update If you need to update the BIOS do not shut down or reset the system while the BIOS is updating This is to avoid possible boot failure An AMIBIOS flash chip consists of a boot sector block and a main BIOS code block a main BIOS image The boot sector block contains critical BIOS code including memory detection and recovery code to be used to flash a new BIOS image if th
40. dity 20 to 95 non condensing Non operating Relative Humidity 5 to 95 non condensing Electromagnetic Emissions FCC Class A EN 55022 Class A EN 61000 3 2 3 3 CISPR 22 Class A Electromagnetic Immunity EN 55024 CISPR 24 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 8 EN 61000 4 11 Safety CSA EN IEC UL 60950 1 Compliant UL or CSA Listed USA and Canada CE Marking Europe California Best Management Practices Regulations for Perchlorate Materials This Perchlorate warning applies only to products containing CR Manganese Dioxide Lithium coin cells Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate 007 5685 002
41. ds on the type of CPU installed on the motherboard The default setting for the CPU installed in your motherboard is 16 Press or on your keyboard to change this value Select Enabled to use the feature of Enhanced Halt State CIE significantly reduces the CPU s power consumption by reducing the CPU s clock cycle and voltage during a Halt State The options are Disabled and Enabled 007 5685 002 Advanced Settings Screen Hardware Prefetcher Available when supported by the CPU If set to Enabled the hardware pre fetcher will pre fetch streams of data and instructions from the main memory to the L2 cache in the forward or backward manner to improve CPU performance The options are Disabled and Enabled Adjacent Cache Line Prefetch Available when supported by the CPU The CPU fetches the cache line for 64 bytes if this option is set to Disabled The CPU fetches both cache lines for 128 bytes as comprised if Enabled Intel Virtualization Technology Available when supported by the CPU Select Enabled to use the feature of Virtualization Technology to allow one platform to run multiple operating systems and applications in independent partitions creating multiple virtual systems in one physical computer The options are Enabled and Disabled Note If there is any change to this setting you will need to power off and restart the system for the change to take effect Please refer to the Intel website fo
42. e Control Panel on page 45 for details The chassis has an innovative cooling design that features four 8 cm high performance fans A fan speed control setting in BIOS allows fan speed to be determined by system temperature See Chapter 6 Basic Troubleshooting and Chassis Service for details 007 5685 002 System Notes System Notes Nodes System Power The C2112 4TY 14 server is a unique server system It has four system boards incorporated into a single chassis acting as four separate nodes This section describes several noteworthy items surrounding this uniqueness Each of the four serverboards act as a separate node in the system As independent nodes each may be powered off and on without affecting the others In addition each node is a hot swappable unit that may be removed from the rear of the chassis The nodes are connected to the server backplane by means of an adapter board A single 1400W power supply module is used to provide the power for all four serverboards Each serverboard can be shut down independently of the others with the power button on its own control panel The server has an additional 1400W power supply module two total for power redundancy If a power supply module fails the other backup module will keep the system running until it can be replaced SAS SATA Backplane Drives 24 Drive Chassis As a system the C2112 4TY14 supports the use of 24 SAS or SATA drives A single backplane work
43. e 7 1 BIOS Advanced Settings Screen Use the arrow keys to select the desired menu item and then press lt Enter gt to access the submenu items The menu items are shown in Figure 7 1 56 007 5685 002 Advanced Settings Screen BOOT Features Quick Boot If enabled this option will skip certain tests during POST to reduce the time needed for system boot The options are Enabled and Disabled Quiet Boot This option allows the bootup screen options to be modified between POST messages or the OEM logo Select Disabled to display the POST messages Select Enabled to display the OEM logo instead of the normal POST messages The options are Enabled and Disabled AddOn ROM Display Mode This sets the display mode for Option ROM The options are Force BIOS and Keep Current Bootup Num Lock This feature selects the Power on state for Numlock key The options are Off and On Wait For F1 If Error This forces the system to wait until the F1 key is pressed if an error occurs The options are Disabled and Enabled Hit Del Message Display This feature displays Press DEL to run Setup during POST The options are Enabled and Disabled Interrupt 19 Capture Interrupt 19 is the software interrupt that handles the boot disk function When this item is set to Enabled the ROM BIOS of the host adaptors will capture Interrupt 19 at boot and allow the drives that are attached to these host adaptors to function as
44. e original BIOS Image is corrupted When the system is powered on the boot sector code executes first Once it is completed the main BIOS code will continue with system initialization and complete the bootup process Note Note BIOS Recovery described below is used when the main BIOS block crashes However when the BIOS Boot sector crashes you will need to send the motherboard back to Supermicro for RMA repairs Boot Sector Recovery from a USB Device 86 This feature allows you to recover a BIOS image using a USB device without additional utilities needed You can download the BIOS image into a USB flash device and name the file SUPER ROM for the recovery process to load the file A USB flash device such as a USB Flash Drive a USB CDROM or a USB CDRW device can be used for this purpose 1 Insert the USB device that contains the new BIOS image the ROM files saved in a root directory into your USB drive 2 While turning the power on press and hold lt Ctrl gt and lt Home gt at the same time until the USB Access LED Indicator comes on This might take a few seconds 3 Once the USB drive LED is on release the lt Ctrl gt and lt Home gt keys AMIBIOS will issue beep codes to indicate that the BIOS ROM file is being updated 4 When BIOS flashing is completed the computer will reboot Do not interrupt the flashing process until it is completed 007 5685 002 BIOS Recovery Boot Sector Recovery from an IDE
45. e screen Fatal errors are those which will not allow the system to continue the boot up procedure If a fatal error occurs you should consult with your system manufacturer for possible repairs These fatal errors are usually communicated through a series of audible beeps The numbers on the fatal error list see Table A 1 correspond to the number of beeps for the corresponding error Table A 1 BIOS Error Codes Beep Code Error Message Description 1 beep Refresh 5 short beeps 1 long beep Memory error 8 beeps Display error or memory read write error 1 continuous beep with the System overheat front panel overheat LED on Circuits have been reset Ready to power up No memory detected in the system Video error adapter missing or with faulty memory Probable problem with system fans system airflow 007 5685 002 91 Appendix B 007 5685 002 System Specifications Table B 1 lists general system specifications including environmental operating requirements and regulatory information for the server Table B 1 System Specifications Attribute Specification Processors Eight Intel 5500 5600 Series processors in LGA1366 sockets Chipset Intel 5520 ICH10R BIOS 32 Mb AMI SPI Flash ROM each serverboard Memory Capacity Twelve 240 pin DIMM sockets that can support up to 192 GB of registered each serverboard Serial ATA Controller SAS Controller 24 drive configuration SAS SATA Drive Bays
46. eature to select the parameter of your Gateway Address settings Gateway Address The BIOS will automatically enter the Gateway address of this machine however it may be overridden Gateway addresses are 6 two digit hexadecimal numbers separated by dots Current Gateway Address in BMC This item displays the current Gateway address used for your IPMI connection Use this option to view the System Event Log This option marks all events as read The options are OK and Cancel This option clears the Event Log memory of all messages The options are OK and Cancel 79 7 BIOS Security Settings BIOS SETUP UTILITY Change Supervisor Password 80 Figure 7 2 BlIOS Security Settings Screen The AMI BIOS provides a Supervisor and a User password As shown in Figure 7 2 the Security Settings Screen allow you to manage these passwords If you use both passwords the Supervisor password must be set first Supervisor Password This item indicates if a Supervisor password has been entered for the system Not Installed means a Supervisor password has not been used User Password This item indicates if a user password has been entered for the system Not Installed means that a user password has not been used 007 5685 002 Security Settings Change Supervisor Password Select this feature and press lt Enter gt to access the submenu and then type in a new Supervisor Password User Access Level Avai
47. ed in this guide e Chapter 1 Introduction Provides an overview of the server s components e Chapter 2 Server Installation Provides a quick setup checklist to get the server operational e Chapter 3 System Interface Describes several buttons and LEDs on the control panel as well as others on the drive carriers that keep you constantly informed of the overall status of the system as well as the activity and health of specific components e Chapter 4 System Safety Provides general system safety information e Chapter 5 System Severboard Information Provides best practice procedures to work with a node board in the C2112 4TY 14 chassis xvii and also describes how to install memory DIMMs and PCle expansion cards e Chapter 6 Basic Troubleshooting and Chassis Service Describes some basic steps required to troubleshoot your system Additional sections in this chapter are intended to guide you through basic component remove and replace procedures e Chapter 7 BIOS Describes the AMI BIOS Setup Utility for the system severboard e Appendix A BIOS Error Codes Provides a brief listing of BIOS error code information e Appendix B System Specifications Describes system components including environmental and compliance specifications xviii 007 5685 002 Related Publications The following SGI and LSI documents may be relevant to the use of your server e MegaR
48. enter at 1 800 800 4SGI or contact your authorized service provider e Ifyou are outside North America contact the SGI subsidiary or authorized distributor in your country XX 007 5685 002 Reader Comments If you have comments about the technical accuracy content or organization of this document contact SGI Be sure to include the title and document number of the manual with your comments Online the document number is located in the front matter of the manual In printed manuals the document number is located at the bottom of each page You can contact SGI in any of the following ways e Send e mail to the following address techpubs sgi com e Contact your customer service representative and ask that an incident be filed in the SGI incident tracking system e Send mail to the following address SGI Technical Publications 46600 Landing Parkway Fremont CA 94538 SGI values your comments and will respond to them promptly 007 5685 002 xxi Chapter 1 Introduction Overview The SGI Rackable C2112 4TY 14 server is a 2U rackmount server It has two main subsystems a 2U server chassis and four serverboards The chassis can have one of two configurations one for 12 3 5 inch disk drives and one for 24 2 5 inch disk drives Figure 1 1 shows the 12 drive configuration Figure 1 1 12 Drive Configuration 007 5685 002 1 1 Introduction In addition to the serverboards and chassis various other ha
49. er onboard features that promote system health include voltage monitors autoswitching voltage regulators chassis and CPU overheat sensors and virus protection Optionally the C2112 4TY 14 server includes a QDR quad data rate InfiniBand port InfiniBand is a scalable serial communications link intended for connecting processors with high speed peripherals InfiniBand requires a QSFP connector 007 5685 002 Serverboard Features 007 5685 002 1 2 2 1 1 2 2 1 2 2 1 HA LAN YON 2 DN N v csi Ty a v B BNPROCESSOR 0 PROCESSOR 1 jE amp EN s NY g Ny sS y o NC ao oN VEN FN o x No v vy amp a G a XZ SZ Port1 PortO Ta MT25408 Port Intel LN Connect X IB NPorts IOH VY 82574 of QSFP PCI E Gen2 DDRor QDR 8 4 5520 5500 For 36D Only 36 D 24 D Intel N 9 2 t Port 1 82574 Vee room 78910 ESI CLINK X X S
50. following communication parameters for the new connection e Bits per second 115200 bits sec e Data Bits 8 e Parity None e Stop Bit 1 e Flow Control None 87 7 BIOS 88 Power on your system and click the lt Connect gt button in the Hyper Terminal The terminal screen will display instructions Press lt SpaceBar gt to update BIOS Confirm update BIOS y n y Begin remote BIOS flash y n y Starting remote flash Upload new BIOS file using Xmodem protocol Follow the instructions given on the screen to update the BIOS These instructions are also shown below a At the prompt press the lt space bar gt to update the BIOS b When asked to confirm BIOS updating press lt y gt to confirm BIOS updates c Press lt y gt again to begin flashing BIOS remotely Note Be sure to complete Steps a c above quickly because you have a second or less to do so Once you have completed the instructions given a screen will display to indicate that remote flashing is starting and the new BIOS file is being uploaded See Figure 7 5 Starting FLASH Recovery NVYRAM data will be destroyed CHOS data will be preserved Ending FLASH Recovery FLASH Update completed successfully Rebooting Figure 7 5 BIOS Recovery Remote Flashing 007 5685 002 BIOS Recovery 007 5685 002 To use Hyper Terminal to transfer the file use the following steps a Select Transfer gt Send File as s
51. gs when not in use e Make sure your computer chassis provides a conductive path between the power supply the case the mounting fasteners and the node board to chassis ground Unpacking N Caution The node board is shipped in antistatic packaging to avoid electrostatic discharge damage Be sure to use ESD precautions when you unpack replacement components for the C2112 4TY14 server Failure to do so can result in damage to the equipment Serverboard Features Figure 5 1 shows the layout of a node board in a C2112 4TY14 server 30 007 5685 002 Serverboard Features VGA comi T O occon O LAN2 LANI UsBo t d lt I Ea sel odb did G InfinBand JSPR Ba am iS Q S b E IPMI_LAN Connector d InfiniBand wyinbond LANCTALT CTRL wPcm4so _ 334 J Bee 33 poss elo So a L33e8 S BS JLPC80 Q l9 33 S Sol 2 JBTt 3 2 rn WOS PY Intel ICH10R a South Bridge BIOS intel 5520 014 960 E Cmm Intel 5500 IOH 24D For OEM only gt Battery o 3 Q ola e e a NBA fe SUPER X8DTT H errre EEE Rev 2 0 C ie esq sdra EEEF Dd 533 Foi oO O RI RRR RIR sil sllsifs ofS l
52. his is the physical space between each DIMM module Each step is in 1 1000 of an inch The default is 400 Press or on your keyboard to change this value 63 7 BIOS North Bridge Configuration This feature allows you to configure the settings for the Intel IOH chip Crystal Beach DMA Direct Memory Access This feature works with the Intel I O AT Acceleration Technology to accelerate the performance of TOE devices Note A TOE device is a specialized dedicated processor that is installed on an add on card or a network card to handle some or all packet processing of this add on card When this feature is set to Enabled it will enhance overall system performance by providing direct memory access for data transferring The options are Enabled and Disabled Intel VT d Select Enabled to enable Intel s Virtualization Technology support for Direct I O VT d by reporting the I O device assignments to VMM through the DMAR ACPI Tables This feature offers fully protected I O resource sharing across the Intel platforms providing you with greater reliability security and availability in networking and data sharing The settings are Enabled and Disabled IOH PCIE Max Payload Size Some add on cards perform faster with the coalesce feature which limits the payload size to 128 MB while others with a payload size of 256 MB which inhibits the coalesce feature Please refer to your add on card user guide for the desired sett
53. hown in Figure 7 6 AMI_FLSH HyperTerminal File Edit View Call RALEA Help Do3 a Receive File Capture Text Send Text File Press lt Spa f jke remote BIOS flash Begin remo Capture to Printer gt y n y Starting remote flash Upload new BIOS file using Kmodem protocol 8888 Figure 7 6 BIOS Recovery Flash Transfer b Specify the location of the ROM file and select the proper protocol XModem c Select Send to start ROM File extraction as shown in Figure 7 7 W Send File Folder C Documents and Settings Desktop Filename C Documents and Settings Desktop 3C02 ROM Protocol i Figure 7 7 BIOS Recovery Send File Screen Once the ROM file extraction is completed the message New BIOS received OK will display Once remote BIOS flash is completed the system will reboot AMIBIOS Serial Flash will work with any terminal communications program that supports VT 100 and XModem protocols including protocols designed for GNU LINUX amp BSD operating systems such as minicom It is recommended that the terminal program be configured to use the CR LF style of line termination 89 Appendix A BIOS Error Codes During Power On Self Test POST routines which are performed each time the system is powered on errors May Occur Non fatal errors are those which in most cases allow the system to continue the boot up process The error messages normally appear on th
54. ight System Time or System Date using the arrow keys Enter new values through the keyboard Press the lt Tab gt key or the arrow keys to move between fields The date must be entered in Day MM DD YY format The time is entered in HH MM SS format Note The time is in the 24 hour format For example 5 30 P M appears as 17 30 00 lt system model name gt BIOS Build Version This item displays the BIOS revision used in your system BIOS Build Date This item displays the date when this BIOS was completed AMI BIOS Core Version This item displays the revision number of the AMI BIOS Core upon which your BIOS was built Processor The AMI BIOS will automatically display the status of the processor used in your system CPU Type This item displays the type of CPU used in the motherboard Speed This item displays the speed of the CPU detected by the BIOS Physical Count This item displays the number of processors installed in your system as detected by the BIOS Logical Count This item displays the number of CPU Cores installed in your system as detected by the BIOS 55 7 BIOS Micro_code Revision This item displays the revision number of the BIOS Micro_code used in your system e System Memory This displays the size of memory available in the system Size This item displays the memory size detected by the BIOS Advanced Settings Screen BIOS SETUP UTILITY gt Boot Features Figur
55. in Figure 2 2 2 Align the inner rails of the chassis with the outer rails on the rack 3 Slide the inner rails into the outer rails keeping the pressure even on both sides When the chassis has been pushed completely into the rack it should click into the locked position 4 Optional screws are recommended to secure and hold the front of the chassis to the rack A YX i E A Figure 2 2 Installing the Server in a Rack 007 5685 002 15 2 Server Installation Check the Node Board Setup Use the following sections to open the top cover and check that each node board is properly installed and all the connections have been made Access the Inside of the Chassis 1 Grasp the two handles on either side and pull the unit straight out until it locks you will hear a click 2 Depress the two buttons on the top of the chassis to release the top cover as shown in Figure 2 3 3 Lift the top cover from the chassis Note To remove the system from the rack completely depress the locking tabs on the chassis rails push the right side tab down and the left side tab up to continue to pull the system out past the locked position 16 007 5685 002 Check the Node Board Setup Figure 2 3 Accessing the Inside of the System Check the CPUs Processors Standard factory systems ship with four processors installed into the serverboard Each processor needs its own heatsink 007 5685 002 17
56. ing The options are 256 MB and 128MB PCI E Port 1 Link Select This feature allows you to configure the IOH link settings for the PCI E Port 1 The options are X4X4X4X4 X4X4X8 X8X4X4 X8X8 and X16 SouthBridge Configuration 64 This feature allows you to configure the settings for the Intel ICH South Bridge chipset USB Functions This feature allows you to decide the number of onboard USB ports to be enabled The Options are Disabled 2 USB ports 4 USB ports 6 USB ports 8 Ports 10 Ports and 12 USB ports 007 5685 002 Advanced Settings Screen Legacy USB Support Select Enabled to use Legacy USB devices If this item is set to Auto Legacy USB support will be automatically enabled if a legacy USB device is installed on the motherboard and vice versa The settings are Disabled and Enabled USB 2 0 Controller Select Enabled to activate the onboard USB 2 0 controller The options are Enabled and Disabled USB 2 0 Controller Mode This setting allows you to select the USB 2 0 Controller mode The options are Hi Speed 480 Mbps and Full Speed 12 Mbps BIOS EHCI Hand Off Select Enabled to enable BIOS Enhanced Host Controller Interface support to provide a workaround solution for an operating system that does not have EHCI Hand Off support When enabled the EHCI Interface will be changed from the BIOS controlled to the OS controlled The options are Disabled and Enabled IDE SATA Configuration SATA 1 Configurat
57. ing outer rail Install the Inner Rail Extension The C2112 4TY14 chassis includes a set of inner rails in two sections inner rails and inner rail extensions The inner rails are pre attached to the chassis and do not interfere with normal use of the chassis if you decide not to use a server rack The inner rail extension is attached to the inner rail to mount the chassis in the rack Install the Inner Rails Perform the following steps to install the inner rails 1 Place the inner rail extensions on the side of the chassis aligning the hooks of the chassis with the rail extension holes Make sure the extension faces outward just like the pre attached inner rail 2 Slide the extension toward the front of the chassis 3 Secure the chassis with 2 screws as illustrated Repeat steps for the other inner rail extension 14 007 5685 002 Install the System into a Rack Install the Server in a Rack Warning The SGI Rackable C2112 4TY14 server weighs up to 85 Ibs 38 6 kg Always use proper lifting techniques when your move the server Always get the assistance of another qualified person when you install the sever in a location above your shoulders Failure to do so may result in serious personal injury or damage to the equipment You should now have rails attached to both the server chassis and the rack unit The next step is to install the server into the rack refer to Figure 2 2 1 Extend the outer rails as shown
58. ion 007 5685 002 When this submenu is selected the AMI BIOS automatically detects the presence of the IDE devices and displays the items in this section If Compatible is selected it sets SATA 1 to legacy compatibility mode while selecting Enhanced sets SATA 1 to native SATA mode The options are Disabled Compatible and Enhanced Configure SATA 1 as This feature allows you to select the drive type for SATA 1 The options are IDE RAID and AHCI When the option RAID is selected the item ICH RAID Code Base will appear When the option AHCT is selected the item SATA AHCI will be available 65 7 BIOS SATA 2 Configuration ICH RAID Code Base This feature is available when the option RAID is selected Select Intel to enable Intel s SATA RAID firmware to configure Intel s SATA RAID settings Select Adaptec to enable Adaptec s SATA RAID firmware to configure Adaptec s SATA RAID settings The options are Intel and Adaptec SATA AHCI This feature is available when the option AHCT is selected Select Enable to enable the function of Serial ATA Advanced Host Interface Take caution when using this function This feature is for advanced programmers only The options are Enabled and Disabled If Enabled is selected the Hot Plug item will display Hot Plug This feature is available when the option Enabled is selected Select Enable to enable the hot plug function for the SATA devices The options are Enabled and
59. irflow to the components that generate the most heat Note Make sure that all power and data cables have been routed in such a way that they do not block the airflow generated by the fans Supply Power to the System 007 5685 002 If necessary install the system in a rack refer to Install the System into a Rack on page 12 and connect the power cords from the power supply modules into a power strip or power distribution unit PDU SGI also recommends that you use an optionally available uninterruptible power supply UPS source 19 Chapter 3 System Interface Overview There are LEDs on the control panels and on the hard drive carriers to keep you constantly informed of the overall status of the system as well as the activity and health of specific components There are also two buttons on each control panel This chapter describes all buttons and LED indicators as well as the appropriate response you may need to take Note As shown in Figure 3 1 the server has four control panels one for each serverboard node installed in the system This allows each node to be controlled independently of the other Node B Control Panel Node D Control Panel pE Vt A aaa aa ED AA D En eA SATA Drives Node A Control Panel Node C Control Panel Figure 3 1 Location of the Server Control Panels 007 5685 002 21 3 System Interface Control Panel Buttons There are two push buttons located on each contro
60. l panel a power on off button and a UID button POWER lt m Node Blade Power On off lt Network Activity lt Overheat Fan Fail lt tm Unit Identifier UID Node B Node A POWER Node Blade Power On off Network Activity Overheat Fan Fail Unit Identifier UID Figure 3 2 Control Panel Buttons and LEDs Power You use the main power button shown in Figure 3 2 to apply or turn off the main system power only to the node to which it is connected Depressing this button removes the main power but keeps standby power supplied to the serverboard Therefore you must unplug the AC power cord 22 007 5685 002 Control Panel LEDs Unit Identifier from any external power source before servicing This button has a built in LED which will illuminate when its node is powered on Depressing the UID unit identifier button shown in Figure 3 2 illuminates an LED on both the front and rear of the chassis for easy system location in large stack configurations The LED will remain on until the button is pushed a second time Another UID button on the rear of the chassis serves the same function This button has a built in LED which will illuminate when either the front or rear UID button is pushed Control Panel LEDs In addition to the LEDs built into the power and UID buttons each of the four control panels located on the front of the chassis has two LEDs that provide you with c
61. lable when Supervisor Password is set as above Available options e Full Access Grants user full read and write access to the Setup Utility e View Only Allows access to the Setup Utility but the fields cannot be changed e Limited Allows only limited fields to be changed such as Date and Time e No Access Prevents user access to the Setup Utility Change User Password Select this feature and press lt Enter gt to access the submenu and then type in a new User Password Clear User Password Available only when User Password has been set This item allows you to clear a user password after it has been entered Password Check This item allows you to check a password after it has been entered The options are Setup and Always Boot Sector Virus Protection When Enabled the AMI BOIS displays a warning when any program or virus issues a Disk Format command or attempts to write to the boot sector of the hard disk drive The options are Enabled and Disabled 007 5685 002 81 7 BIOS Boot Configuration As shown in Figure 7 3 you can configure boot settings by selecting the Boot option BIOS SETUP UTILITY gt Boot Device Priority Figure 7 3 BIOS Boot Settings Screen Boot Device Priority This feature allows you to specify the sequence of priority for the Boot Device The settings are 1st boot device 2nd boot device 3rd boot device 4th boot device 5th boot device and Disabled lst Boot Device
62. maintain proper airflow Nodes and Associated Disk Drives Figure 6 2 and Figure 6 3 show the disk drives associated with the four nodes of the C2112 4TY 14 server 12 drive configuration and 24 drive configuration Warning Powering down a node will power down all the hard drives that are logically associated with it 007 5685 002 47 6 Basic Troubleshooting and Chassis Service Figure 6 2 Disk Drives and Associated Nodes in the 12 Drive Configuration Node A Node B Node C Node D Figure 6 3 Disk Drives and Associated Nodes in the 24 Drive Configuration 48 007 5685 002 Hard Drive Installation Removal Installing a Hard Drive in a Carrier Empty drive carriers have pre installed dummy drive trays Remove this dummy tray before installing an actual hard drive Do the following to mount a hard drive into a carrier 1 Install the drive into the carrier with the printed circuit board side facing down so that the mounting holes align with those in the carrier 2 Secure the drive to the carrier with four screws as shown in Figure 6 4 3 Use the open handle to replace the drive carrier into the chassis Make sure to fully close the drive carrier handle Figure 6 4 Mounting a Drive in a Carrier Removing Hot Swap Drives To remove a carrier do the following 1 Push the release button located beside the drive LEDs 2 Swing the handle fully out and use it to
63. mounted into a rack so that the amount of airflow required for safe operation is not compromised Mechanical Loading Equipment should be mounted into a rack so that a hazardous condition does not arise due to uneven mechanical loading 007 5685 002 11 2 Server Installation Circuit Overloading Reliable Ground Consideration should be given to the connection of the equipment to the power supply circuitry and the effect that any possible overloading of circuits might have on overcurrent protection and power supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern A reliable ground must be maintained at all times To ensure this the rack itself should be grounded Particular attention should be given to power supply connections other than the direct connections to the branch circuit for example the use of power strips and so on Install the System into a Rack This section provides information on installing the C2112 4TY 14 into a rack If the system has already been mounted into a rack refer to Check the Node Board Setup on page 16 There are a variety of rack units on the market which may mean the assembly procedure will differ slightly You should also refer to the installation instructions that came with the rack unit you are using Note This rail will fit a rack between 26 and 33 5 deep Chassis slides are intended for square hole racks An adapter i
64. nd This is initially set to 1 Press or on your keyboard to change the Channel Number e Channel Number Status his feature returns the channel status for the Channel Number selected above Channel Number is OK or Wrong Channel Number 76 007 5685 002 Advanced Settings Screen IP Address Configuration Enter the IP address for this machine This should be in decimal and in dotted quad form for example 192 168 10 253 The value of each three digit number separated by dots should not exceed 255 Parameter Selector Use this feature to select the parameter of your IP Address configuration IP Address Source Select the source of this machine s IP address If Static is selected you will need to know and enter manually the IP address of this machine below If DHCP is selected the BIOS will search for a DHCP Dynamic Host Configuration Protocol server in the network it is attached to and request the next available IP address The options are DHCP and Static The following items are assigned IP addresses automatically if DHCP is selected under IP Address Source above IP Address The BIOS will automatically enter the IP address of this machine however it may be overridden IP addresses are 6 two digit hexadecimal numbers separated by dots Current IP Address in BMC This item displays the current IP address used for your IPMI connection 007 5685 002 77 7 BIOS MAC Address Configuration
65. nstalling the Onboard Battery Node Board Layout Serverboard I O Ports Memory Block Diagram Memory DIMM Group Locations Control Panels Disk Drives and Associated Nodes in the 12 Drive Configuration Disk Drives and Associated Nodes in the 24 Drive Configuration Mounting a Drive in a Carrier Removing a Drive Carrier Removing a Power Supply BIOS Advanced Settings Screen BIOS Security Settings Screen BIOS Boot Settings Screen BIOS Exit Options BIOS Recovery Remote Flashing BIOS Recovery Flash Transfer BIOS Recovery Send File Screen xiii 007 5685 002 Tables Table 5 1 Table A 1 Table B 1 Processors and DIMM Speeds BIOS Error Codes System Specifications 38 91 93 XV Audience About This Guide This guide provides an overview of the installation architecture general operation and descriptions of the major components in the SGI Rackable C2112 4TY 14 server It also provides basic troubleshooting and maintenance information BIOS information and important safety and regulatory specifications This guide is written for users of SGI Rackable C2112 4TY14 server systems It is written with the assumption that the reader has a good working knowledge of computers and computer systems This guide may be useful to installers and system administrators looking for overview information on the server Chapter Descriptions 007 5685 002 The following topics are cover
66. onfiguration ACPI Version Features ACPI APIC Support APIC ACPI SCI IRQ Headless Mode Use this feature to configure Advanced Configuration and Power Interface ACPI power management settings for your system The options are ACPI v1 0 ACPI v2 0 and ACPI v3 0 Please refer to the ACPI website http www acpi info for further explanation Select Enabled to include the ACPI APIC Table Pointer in the RSDT Root System Description Table pointer list The options are Enabled and Disabled When this item is set to Enabled APIC ACPI SCI IRQ is supported by the system The options are Enabled and Disabled This feature is used to enable system to function without a keyboard monitor or mouse attached The options are Enabled and Disabled High Performance Event Timer 74 Select Enabled to activate the High Performance Event Timer HPET that produces periodic interrupts at a much higher frequency than a Real time Clock RTC does in synchronizing multimedia streams providing smooth playback and reducing the dependency on other timestamp calculation devices such as an x86 RDTSC Instruction embedded in the CPU The High Performance Event Timer is used to replace the 8254 Programmable Interval Timer The options are Enabled and Disabled 007 5685 002 Advanced Settings Screen General WHEA Configuration WHEA Support IPM Configuration 007 5685 002 Select Enabled to enable Windows Hardware Error Architecture WHEA su
67. pply units have a hot swap capability that is you can replace the failed unit without powering down the system Follow these steps see Figure 6 6 1 Disconnect the AC power cord from the failed module 2 Push the colored release tab to the side and pull the power module out with the handle provided 3 Replace the failed power supply module with the exact same model 4 Carefully insert the new module into position in the chassis and push it in until fully seated You should see the LED on the rear of the module turn amber showing that power from the backup module is present 5 Reconnect the AC power cord to the new module 51 6 Basic Troubleshooting and Chassis Service Release Tab Figure 6 6 Removing a Power Supply 52 007 5685 002 Chapter 7 BIOS This chapter describes the AMI BIOS Setup Utility for the severboard The AMI ROM BIOS is stored in a Flash EEPROM and can be updated when needed This chapter describes the basic navigation of the AMI BIOS Setup Utility setup screens Note Due to periodic changes to the BIOS some settings may have been added or deleted and might not be recorded in this manual Contact your service representative to obtain the latest BIOS release Starting BIOS Setup Utility 007 5685 002 To enter the AMI BIOS Setup Utility screens press the lt Delete gt key while the system is booting up Note In most cases the lt Delete gt key is used to invoke the AMI
68. pport which will provide a common infrastructure for handling hardware errors on Windows platforms in order to reduce system crashes due to hardware errors and improvesystem recovery and health monitoring The default setting is Enabled Intelligent Platform Management Interface IPMI is a set of common interfaces that IT administrators can use to monitor system health and to manage the system as a whole For more information on the IPMI specifications please visit Intel website at www intel com Status of BMC Baseboard Management Controller BMC manages the interface between system management software and platform hardware This is an informational feature which returns the status code of the BMC micro controller IPMI Firmware Revision This item indicates the revision number of the current IPMI Firmware 75 7 BIOS View BMC System Event Log This feature displays the BMC System Event Log SEL It shows the total number of entries of BMC System Events To view an event select an Entry Number and pressing lt Enter gt to display the information as shown in the screen e Total Number of Entries e SEL Entry Number e SEL Record ID e SEL Record Type e Timestamp e Generator ID e Event Message Format User e Event Sensor Type e Event Sensor Number Set LAN Configuration Set this feature to configure the IPMI LAN adapter with a network address e Channel Number Enter the channel number for the SET LAN Config comma
69. r detailed information Execute Disable Bit Capability Available when supported by the OS and the CPU Set to Enabled to enable the Execute Disable Bit which will allow the processor to designate areas in the system memory where an application code can execute and where it cannot thus preventing a worm or a virus from flooding illegal codes to overwhelm the processor or damage the system during an attack The default is Enabled Refer to the Intel and Microsoft websites for more information Simultaneous Multi Threading Available when supported by the CPU Active Processor Cores 007 5685 002 Set to Enabled to use the Simultaneous Multi Threading Technology which will result in increased CPU performance The options are Disabled and Enabled Set to Enabled to use a processor s Second Core and beyond Please refer to the Intel website for more information The options are All 1 and 2 59 7 BIOS Intel EIST Technology EIST Enhanced Intel SpeedStep Technology allows the system to automatically adjust processor voltage and core frequency in an effort to reduce power consump tion and heat dissipation Please refer to Intel website for detailed information The options are Disable Disable GV3 and Enable Enable GV3 Intel TurboMode Technology Select Enabled to use the Turbo Mode to boost system performance The options are Enabled and Disabled Intel TurboMode C STATE Tech If enabled C State is set by the sys
70. rdware components have been included Eight passive CPU heatsinks Four 8 cm cooling fans Four air shrouds SAS SATA accessories 12 3 5 inch or 24 2 5 inch hard drive carriers three six drives per node Four SATA SAS daughter cards some 24 drive configurations Four PCI Express x16 riser cards Rackmount rails kit One CD containing drivers and utilities Important SGI Rackable server systems may sometimes require driver versions that are not included in the original operating system release When required SGI provides these drivers on an SGI Driver CD which may ship with the system or on the system disk pre installed in the factory For more information on this topic check with your sales or service representative 007 5685 002 Serverboard Features Serverboard Features Processors Memory At the heart of the C2112 4TY 14 server are four dual processor serverboards which are based on the Intel 5520 ICH1OR chipset shown in Figure 1 2 This section describes the main features of the serverboards Note that the features on each board are quadrupled for the server which includes four nodes Each serverboard supports two Intel 5600 5500 series processors Each serverboard has twelve DIMM sockets that can support up to 192 GB of registered ECC DDR3 1333 1066 800 SDRAM for a maximum of 768 GB for the system See Configuring Memory on page 34 for details on installing memory into the system
71. recautions ESD Precautions 007 5685 002 ZN Follow these rules to ensure general safety Keep the area around the Rackable C2112 4TY 14 system clean and free of clutter The Rackable C2112 4TY14 system weighs approximately 85lbs 38 6 kg when fully loaded When lifting the system two people at either end should lift slowly with their feet spread out to distribute the weight Always keep your back straight and lift with your legs Place the chassis top cover and any system components that have been removed away from the system or on a table so that they won t accidentally be stepped on While working on the system do not wear loose clothing such as neckties and unbuttoned shirt sleeves which can come into contact with electrical circuits or be pulled into a cooling fan Remove any jewelry or metal objects from your body which are excellent metal conductors that can create short circuits and harm you if they come into contact with printed circuit boards or areas where power is present After accessing the inside of the system close the system back up and secure it to the rack unit with the retention screws after ensuring that all connections have been made Caution Electrostatic discharge ESD is generated by two objects with different electrical charges coming into contact with each other An electrical discharge is created to neutralize this difference which can damage electronic components and printed circuit boards
72. rection active all the time after POST Note This setting may not be supported by some operating systems Select Boot Loader to keep Console Redirection active during POST and Boot Loader The options are Disabled Boot Loader and Always This feature allows you to select the target terminal type for Console Redirection The options are ANSI VT100 and VT UTF8 VT UTF8 Combo Key Support A terminal keyboard definition that provides a way to send commands from a remote console The options are Enabled and Disabled Sredir Memory Display Delay This feature defines the length of time in seconds to display memory information The options are No Delay Delay 1 Sec Delay 2 Sec and Delay 4 Sec Hardware Health Monitor CPU Overheat Alarm 007 5685 002 This feature allows you to monitor system health and review the status of each item as displayed This option allows you to select the CPU Overheat Alarm setting which determines when the CPU OH alarm will be activated to provide warning of possible CPU overheat Warning Any temperature that exceeds the CPU threshold temperature predefined by the CPU manufacturer may result in CPU overheat or system instability When the CPU temperature reaches this predefined threshold the CPU and system cooling fans will run at full speed To avoid possible system overheating please be sure to provide adequate airflow to your system The options The Early Alarm and The Default Alarm are available
73. ritical information related their own node This section describes what each LED indicates when illuminated and any corrective action you may need to take Overheat Fan Failure LED Network Activity 007 5685 002 This LED shown in Figure 3 2 is illuminated when an alert condition occurs A solid light indicates an overheat condition in the system A light that flashes in one second intervals indicates a fan failure A light which flashes in four second intervals indicates a power failure When notified of an alert check the routing of the cables and make sure all fans are present and operating normally You should also check to make sure that the chassis covers and air shrouds are installed Finally verify that the heatsinks are installed properly This LED will remain on or flash as long as the temperature is too high or a fan does not function properly This LED shown in Figure 3 2 indicates network activity on any of the LAN ports when flashing 23 3 System Interface Drive Carrier LEDs Each drive carrier has two LEDs Blue When illuminated this blue LED on the front of the drive carrier indicates drive activity A connection to the drive backplane enables this LED to blink on and off when that particular drive is being accessed Red The red LED indicates a drive failure If one of the drives fail you should be notified by your system management software 24 007 5685 002 Chapter 4 System Safety This chap
74. s a DDR3 frequency slower than what the system has detected The available options are Auto Force DDR 800 Force DDR 1066 and Force DDR 1333 Memory Mode The options are Independent Channel Mirror Lockstep and Sparing e Independent All DIMMs are available to the operating system e Channel Mirror The motherboard maintains two identical copies of all data in memory for redundancy e Lockstep The motherboard uses two areas of memory to run the same set of operations in parallel e Sparing A preset threshold of correctable errors is used to trigger fail over The spare memory is put online and used as active memory in place of the failed memory Demand Scrubbing A memory error correction scheme where the Processor writes corrected data back into the memory block from where it was read by the Processor The options are Enabled and Disabled 61 7 BIOS Patrol Scrubbing A memory error correction scheme that works in the background looking for and correcting resident errors The options are Enabled and Disabled NUMA Support Select Enabled to use the feature of Non Uniform Memory Access to improve CPU performance The options are Enabled and Disabled Memory ECC Error Threshold This feature allows you to set the threshold for the ECC memory errors The default setting is 2047 62 007 5685 002 Advanced Settings Screen Throttling Closed Loop Throttling Open Loop Throttling improves reliability
75. s provided in an accessory kit for round hole racks Separate the Sections of the Rack Rails 12 The chassis package includes two rail assemblies in the rack mounting kit Each assembly consists of two sections an inner fixed chassis rail that secures directly to the server chassis and an outer fixed rack rail that secures directly to the rack itself To separate the inner and outer rails perform the following steps 1 Locate the rail assembly in the chassis packaging as shown in Figure 2 1 2 Extend the rail assembly by pulling it outward 007 5685 002 Install the System into a Rack 3 Press the quick release tab 4 Separate the inner rail from the outer rail assembly om Rail Assembly Separating the Inner Rail Extension AA age Figure 2 1 Separating and Installing the Rack Rails 007 5685 002 13 2 Server Installation Outer Rack Rails Outer rails attach to the rack and hold the chassis in place The outer rails for the chassis extend between 30 inches and 33 inches Install the Outer Rails to the Rack 1 Secure the back end of the outer rail to the rack using the screws provided see Figure 2 1 2 Press the button where the two outer rails are joined to retract the smaller outer rail 3 Hang the hooks of the rails onto the rack holes and if desired use screws to secure the front of the outer rail onto the rack 4 Repeat steps 1 3 for the remain
76. s to apply system based control for power and fan speed functions yet at the same time logically connects a set of six drives to each serverboard Consequently RAID setup is limited to a six drive scheme RAID cannot be spread across all 24 drives See the Hard Drive Installation Removal on page 47 for the logical hard drive and node configuration SATA Backplane Drives 12 Drive Chassis 007 5685 002 As a system the C2112 4TY14 supports the use of 12 SATA drives A single backplane works to apply system based control for power and fan speed functions yet at the same time logically connects a set of three drives to each serverboard See the Hard Drive Installation Removal on page 47 for the logical hard drive and node configuration Chapter 2 Server Installation This chapter provides a quick setup checklist to get the C2112 4TY 14 operational Unpack the System Prepare for Setup Inspect the shipping container that the C2112 4TY 14 was shipped in and note if it was damaged in any way If the server shows damage file a damage claim with the carrier who delivered it Decide on a suitable location for the rack that supports the weight power requirements and environmental requirements of the C2112 4TY 14 server It should be situated in a clean dust free environment that is well ventilated Avoid areas where heat electrical noise and electromagnetic fields are generated Place the server rack near a grounded power ou
77. sgi SGI Rackable C2112 4TY14 System User s Guide 007 5685 002 COPYRIGHT 2010 2011 SGI All rights reserved provided portions may be copyright in third parties as indicated elsewhere herein No permission is granted to copy distribute or create derivative works from the contents of this electronic documentation in any manner in whole or in part without the prior written permission of SGI LIMITED RIGHTS LEGEND The software described in this document is commercial computer software provided with restricted rights except as to included open free source as specified in the FAR 52 227 19 and or the DFAR 227 7202 or successive sections Use beyond license provisions is a violation of worldwide intellectual property laws treaties and conventions This document is provided with limited rights as defined in 52 227 14 The electronic software version of this document was developed at private expense if acquired under an agreement with the USA government or any contractor thereto it is acquired as commercial computer software subject to the provisions of its applicable license agreement as specified in a 48 CFR 12 212 of the FAR or if acquired for Department of Defense units b 48 CFR 227 7202 of the DoD FAR Supplement or sections succeeding thereto Contractor manufacturer is SGI 46600 Landing Parkway Fremont CA 94538 TRADEMARKS AND ATTRIBUTIONS Silicon Graphics SGI the SGI logo and Rackable are
78. system boot Starting the Setup Utility LN 54 Normally the only visible Power On Self Test POST routine is the memory test As the memory is being tested press the lt Delete gt key to enter the main menu of the AMI BIOS Setup Utility From the main menu you can access the other setup screens An AMI BIOS identification string is displayed at the left bottom corner of the screen below the copyright message Warning Do not upgrade the BIOS unless your system has a BIOS related issue Flashing the wrong BIOS can cause irreparable damage to the system In no event shall the manufacturer be liable for direct indirect special incidental or consequential damages arising from a BIOS update If you have to update the BIOS do not shut down or reset the system while the BIOS is updating This is to avoid possible boot failure 007 5685 002 Main Menu Main Menu 007 5685 002 When you first enter AMI BIOS Setup Utility you will see the Main Menu screen You can always return to the Main Menu by selecting the Main tab on the top of the screen with the arrow keys The Main Menu screen provides you with a system overview which includes the version built date and ID of the AMIBIOS the type speed and number of the processors in the system and the amount of memory installed in the system The following BIOS information appears on the Main Menu System Time System Date Use this option to change the system time and date Highl
79. te package limit setting C1 Auto Demotion C3 Auto Demotion Clock Spread Spectrum Advanced Chipset Control CPU Bridge Configuration North Bridge Configuration SouthBridge Configuration IDE SATA Configuration SATA 1 Configuration SATA 2 Configuration 59 59 59 59 59 60 60 60 60 60 60 60 61 6l 64 64 65 65 66 Primary IDE Master Slave OR IDE Master Slave Third IDE Master and Fourth IDE Master 66 PCI PnP Configuration Clear NVRAM Plug amp Play OS PCI Latency Timer PCI IDE BusMaster Load Onboard LAN1 Option R ROM Load Onboard LAN2 Uoi ROM Super IO Device Configuration Serial Port Address Serial Port2 Address Remote Access Configuration Remote Access Serial Port Number Serial Port Mode 69 69 69 69 69 69 70 70 70 70 70 70 Contents Flow Control 5 Redirection After BIOS POST Terminal Type VT UTF8 Combo Key pen Sredir Memory Display Delay Hardware Health Monitor CPU Overheat Alarm Fan Speed Control Monitor ACPI Configuration ACPI Version Features ACPI APIC Support APIC ACPI SCI IRQ Headless Mode High Performance Event Timer General WHEA Configuration WHEA Support IPMI Configuration s View BMC System Event oo Set LAN Configuration IP Address Configuration MAC Address Configuration Subnet Mask Configuration Gateway Address Configuration DMI Event Logging
80. tem automatically to either C2 C3 or C4 state The options are Disabled and Enabled C State package limit setting If set to Auto the AMI BIOS will automatically set the limit on the C State package register The options are Auto C1 C3 C6 and C7 C1 Auto Demotion When enabled the CPU will conditionally demote C3 C6 or C7 requests to C1 based on un core auto demote information The options are Disabled and Enabled C3 Auto Demotion When enabled the CPU will conditionally demote C6 or C7 requests to C3 based on un core auto demote information The options are Disabled and Enabled Clock Spread Spectrum Select Enable to use the feature of Clock Spectrum which will allow the BIOS to monitor and attempt to reduce the level of Electromagnetic Interference caused by the components whenever needed The options are Disabled and Enabled 60 007 5685 002 Advanced Settings Screen Advanced Chipset Control The items included in the Advanced Settings submenu are listed below CPU Bridge Configuration 007 5685 002 QPI Links Speed This feature selects QPI s data transfer speed The options are Slow mode and Full Speed QPI Frequency This selects the desired QPI frequency The options are Auto 4 800 GT 5 866 GT 6 400 GT QPI LOs and L1 This enables the QPI power state to low power LOs and L1 are automatically selected by the motherboard The options are Disabled and Enabled Memory Frequency This feature force
81. ter describes basic safety precautions Electrical Safety Precautions 007 5685 002 Basic electrical safety precautions should be followed to protect yourself from harm and the Rackable C2112 4TY 14 system from damage as follows Be aware of the locations of the power on off switch on the chassis as well as the room s emergency power off switch disconnection switch or electrical outlet If an electrical accident occurs you can then quickly remove power from the system Do not work alone when working with high voltage components Power should always be disconnected from the system when removing or installing main system components such as the memory modules and disk drives When disconnecting power you should first power down the operating system and then unplug the power cords The unit can have more than one power supply cord Disconnect two power supply cords before servicing to avoid electrical shock When working around exposed electrical circuits another person who is familiar with the power off controls should be nearby to switch off the power if necessary Use only one hand when working with powered on electrical equipment This is to avoid making a complete circuit which will cause electrical shock Use extreme caution when using metal tools which can easily damage any electrical components or circuit boards they come into contact with Do not use mats designed to decrease static electrical discharge as protection from elec
82. tlet Refer to Warnings and Precautions on page 10 The shipping container should include two sets of rail assemblies two rail mounting brackets and the mounting screws that you will use to install the system into a rack Read this section in its entirety before you begin the installation procedure Choose a Setup Location 007 5685 002 Leave enough clearance in front of the rack to enable you to open the front door completely 25 inches and approximately 30 inches of clearance in the back of the rack to allow for sufficient airflow and ease in servicing 2 Server Installation Warnings and Precautions Rack Precautions N PPRPP i 10 Warning The SGI Rackable C2112 4TY14 server weighs up to 85 Ibs 38 6 kg Always use proper lifting techniques when you move the server Always get the assistance of another qualified person when you install the sever in a location above your shoulders Failure to do so may result in serious personal injury or damage to the equipment Warning Extend the leveling jacks on the bottom of the rack to the floor with the full weight of the rack resting on them Failure to do so can result in serious injury or death Warning Attach stabilizers to the rack in single rack installations Failure to do so can result in serious injury or death Warning Couple racks together in multiple rack installations Failure to do so can result in serious injury or death
83. trical shock Instead use rubber mats that have been specifically designed as electrical insulators The power supply power cords must include a grounding plug and must be plugged into grounded electrical outlets or power distribution unit PDUs 25 4 System Safety Serverboard Battery which will reverse its polarities see Figure 4 1 This battery must be replaced only with the same or an equivalent type recommended by the manufacturer Check with your service representative if you have any questions Dispose of used batteries according to the manufacturer s instructions Caution There is a danger of explosion if the onboard battery is installed upside down Lithium battery l oN ARS Z SS S2 Battery holder fp I A Figure 4 1 Installing the Onboard Battery DVD ROM Laser Caution This server may have come equipped with a DVD drive To prevent direct exposure to the laser beam and hazardous radiation exposure do not open the drive enclosure or use the unit in any unconventional way Mainboard Replaceable Soldered in Fuses Important If your system comes with self resetting PTC Positive Temperature Coefficient fuses on the serverboard they must be replaced by trained service technicians only The new fuse must be the same or equivalent as the one replaced Contact your technical support organization for details and support 26 007 5685 002 General Safety Precautions General Safety P
84. without having a speed degradation 38 007 5685 002 PCIe Expansion Cards PCle Expansion Cards 007 5685 002 The C2112 4TY 14 server includes four preinstalled riser cards designed specifically for use in the 2U rackmount chassis one card for each node These riser cards support four low profile PCI Express x16 cards to fit inside the chassis A riser card has already been preinstalled into each serverboard Perform the following steps to add a PCIe add on card 1 Remove the PCI slot shield on the chassis by releasing the locking tab 2 Insert the add on card into the riser card 3 Secure the add on card with the locking tab 39 Chapter 6 007 5685 002 Basic Troubleshooting and Chassis Service Use the procedures in the first half of this chapter to troubleshoot your system Tf the System Does Not Power Up on page 42 System Powers Up But Will Not Boot on page 42 No Video After System Power Up on page 43 Memory Errors on page 43 If you follow all of the prescribed procedures and still need assistance check with your authorized support organization The sections following Chassis Service Information on page 43 are intended to guide you through basic component remove and replace procedures Control Panel on page 45 System Fans on page 45 Hard Drive Installation Removal on page 47 Air Shrouds on page 51 Power Supply on page 51 41 6 Basic
85. xtended period of time with the chassis cover open Remove power Remove the failed fan s wiring from the backplane Lift the fan up and out of the chassis Push the fan up from the bottom and out of the top of the housing OY BO eee Os OBS Place the replacement fan into the vacant space in the housing while making sure the arrows on the top of the fan indicating air direction point in the same direction as the arrows on the other fans 7 Confirm that the fan is working properly before replacing the chassis cover 007 5685 002 Hard Drive Installation Removal Hard Drive Installation Removal The hard drives are mounted in drive carriers to simplify their installation and removal from the chassis These carriers also help promote proper airflow for the system For this reason even empty carriers without drives installed must remain in the chassis Because of their hot swap capability you do not need to access the inside of the chassis or power down the system to install or replace hard drives Note Hot swap capability is only provided with 24 drive configurations coupled with RAID support There is no RAID support in 12 drive configurations Warning Use caution when working around the hard drive backplane Do not touch the backplane with any metal objects and make sure no cables touch the backplane Also regardless of how many drives are installed all 12 or 24 drive carriers must remain in the chassis to
86. ywords For example to display a list of man pages that describe disks type the following on a command line apropos disk For information about setting up and using apropos see apropos 1 007 5685 002 xix Conventions The following conventions are used throughout this document Convention Meaning Command This fixed space font denotes literal items such as commands files routines path names signals messages and programming language structures variable The italic typeface denotes variable entries and words or concepts being defined Italic typeface is also used for book titles user input This bold fixed space font denotes literal items that the user enters in interactive sessions Output is shown in nonbold fixed space font Brackets enclose optional portions of a command or directive line Ellipses indicate that a preceding element can be repeated man page x Man page section identifiers appear in parentheses after man page names GUI element This font denotes the names of graphical user interface GUI elements such as windows screens dialog boxes menus toolbars icons buttons boxes fields and lists Product Support SGI provides a comprehensive product support and maintenance program for its products SGI also offers services to implement and integrate Linux applications in your environment e Refer to http www sgi com support e If you are in North America contact the Technical Assistance C

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