Sun StorageTek LTO Half-Height SAS Tape Drive
Contents
1. 1 M3 screws Figure 7 Securing drive no mounting hardware used EY NOTE Use 3 mm screws and if you cannot tighten the screws use washers to secure them 18 Installing an internal LTO tape drive 2 Ensure blank plates are in place over empty bays and replace the cover on the server Reboot the server Reboot the server to power up the tape drive and server Watch the boot screen carefully after installation If there are any errors or unexpected messages go back and check the SAS cabling carefully e Have you installed the correct SAS cable e Have you reconnected all devices securely If this does not resolve the problem refer to Troubleshooting on page 39 for further guidelines Sun StorageTek LTO Half Height SAS Tape Drive 19 20 Installing an internal LTO tape drive 3 Installing an external LTO tape drive If you are installing an internal LTO tape drive please refer to Installing an internal tape drive on page 13 HBAs and cables This chapter describes how to connect your tape drive to an external port on the host controller or new HBA If the server has an active external SAS port a recommended SAS cable is required to connect to it If the server does not have an active external port you must purchase and install an additional HBA that supports external connection to tape and a recommended cable Refer to http docs sun com app docs prod storage net hic for recommended HB2. on page 33 CO O C The a SaR the o Reload the cartridge If the Tape LED aa au pe tape Just jecte still flashes or starts flashing during the Tape FLASHES ARIA next backup load a new or known good cartridge If the Tape LED is now off discard the suspect tape cartridge If it is still on call for service b Y OOO Write protect the cartridge by sliding the C O ri O switch on the tape cartridge see Write Y T N The tape cartridge memory protecting cartridges on page 34 The tape The tape is ejected CM may be faulty can be loaded and the data read Once the immediately and Tape data is recovered the cartridge must be FLASHES or Drive ME FLASHES on unloading tape O O ri O Load a new cartridge If the error persists Y T e The drive mechanism has power cycle or reset the drive Drive FLASHES detected an error If the Drive LED remains on call for service 28 Understanding the LEDs LED Seguence N l a 8 x 7 OW Drive Tape and Ready FLASH O08 0000 Drive and Ready ON with Tape and Clean OFF Alternates repeatedly There is a firmware download problem The drive has a firmware error cause TAG quid Insert a cartridge to clear the LED sequence If the condition persists call for service Power cycle or reset the drive Upgrade the firmware If the condition persists call for service Sun StorageTek LTO Half Height SAS Tape Drive 29 3
3. back and check the SAS cabling carefully If this does not resolve the problem refer to Troubleshooting on page 39 for further guidelines Sun StorageTek LTO Half Height SAS Tape Drive 23 24 Installing an external LTO tape drive 4 Verify installation Once you have installed the drive hardware check that drivers have been installed correctly and that you have the correct version of backup software and verify that the tape drive is functioning properly before you store your valuable data 1 Switch on the drive and the server 2 The tape drive will run its hardware self test which takes about 5 seconds If the self test passes the green Ready LED flashes and then shows steady green If the test fails the Drive Error and Tape Error LEDs flash while the Ready and Clean LEDs are off This continues until the drive is reset See Loading and unloading on page 31 for more information about front panel lights e Installing drivers Solaris We recommend that you download the latest driver from the Sun SunSolve website http www sunsolve sun com show do target tous See also Drivers on page 10 EY NOTE Certain backup applications require you to use their own Tape driver instead of the Sun Solaris Tape driver Verify that the tape drive installation was successful For all operating systems ensure that you have downloaded any upgrades necessary for your backup application Check http www sun
4. It is important to check for software compatibility and install any recommended upgrades NOTE Certain backup applications reguire you to use their own Tape driver instead of the Sun Solaris Tape driver Sun StorageTek LTO Half Height SAS Tape Drive 11 12 Before you start 2 Installing an internal LTO tape drive If you are installing an external LTO tape drive please refer to Installing an external tape drive on page 21 EY NOTE Always refer to http www sun com to find out which HBAs and cabling option are appropriate for your combination of server and tape drive Prepare mounting bay You need one industry standard 5 inch half height bay in which to install the LTO tape drive A WARNING To avoid personal injury or damage to the server or tape drive ensure that the server is disconnected from the main power supply while you install the drive A CAUTION Static electricity can damage electronic components Wear an antistatic wriststrap if possible If not to equalize the electromagnetic charges touch a bare metal part of the chassis such as the backplate Similarly touch a bare metal part of the drive before installing it 1 Assemble the necessary tools and materials e Phillips screwdriver e Flat head screwdriver if your server uses slotted screws e Torx screwdriver if your server uses torx screws e Your server manuals for reference during installation 2 Perfor
5. 0 Understanding the LEDs 6 Operating your tape drive Loading a cartridge 1 Arrow indicates leading direction 3 Label area 2 Cartridge door 4 Ready light Figure 11 Inserting a cartridge 1 Lift the cartridge door and insert the cartridge into the slot in the front of the drive with the white arrow uppermost and facing the drive door 2 Apply gentle pressure until the drive takes the cartridge and loads it 3 The Ready light flashes green while the drive performs its load sequence When the cartridge is loaded the Ready light shows steady green Unloading a cartridge A CAUTION Never try to remove a cartridge before it is fully ejected 1 Press the Eject button on the front panel Sun StorageTekTM LTO Half Height SAS Tape Drive 31 1 Eject button Figure 12 Ejecting a cartridge 2 The drive will complete its current task rewind the tape to the beginning and eject the cartridge The rewind process may take up to 10 minutes The Ready light will flash to indicate that the unload is still in progress Removing power from the drive To ensure reliable operation do not remove power from the drive during read write fast search load and unload activities 32 Operating your tape drive 7 Use the correct media Use Sun storage media to prolong the life of the tape drive To learn more about or to purchase Sun media visit http www sun com storagetek tape_storage tape_media lto Car
6. 13 on page 34 illustrates the location of the write protect tab 1 Write protect tab Figure 13 Write protecting a cartridge Write protection will not protect your cartridges against magnets Write protection will not prevent a cartridge being erased by bulk erasure or degaussing Do not bulk erase LTO format cartridges This will destroy pre recorded information and make the cartridge unusable Cleaning the tape drive You must use the Ultrium Universal Cleaning Cartridge with LTO tape drives as other cleaning cartridges will not load and run To clean the tape drive 34 Use the correct media LTO tape drives do not reguire regular cleaning An Ultrium Universal Cleaning Cartridge should only be used when the orange Clean LED is flashing 1 Insert the Ultrium Universal Cleaning Cartridge 2 The drive will carry out its cleaning cycle and eject the cartridge on completion which can take up to 5 minutes During the cleaning cycle the orange Clean LED will be on solid and the green Ready LED will flash Each Ultrium Universal Cleaning Cartridge cleaning cartridge can be used up to 50 times with LTO tape drives If the cleaning cartridge is ejected immediately with the Tape LED on it has expired MARS cartridges Do not touch the tape media e Do not attempt to clean the tape path or tape guides inside the cartridge e Do not leave cartridges in the drive The tape loses tension in the power off state which can lead to
7. 6 jammed cartridge 40 L LEDs 27 M media cartridge compatibility 33 cleaning 33 34 data 33 environment 35 handling 35 where to order 33 WORM 33 write protect 34 mounting bay 13 mounting hardware 14 Sun StorageTek LTO Half Height SAS Tape Drive 41 O operating and storage environment 35 operating systems 9 operation drives 31 optimizing performance 37 P performance 37 power specification 10 product specification See S SAS cables internal drive 16 securing internal drive 17 Sun technical support 8 supported models 9 symbols in text 7 T tape drive front panel 27 LEDs 27 problemsa 39 42 technical support service locator website 8 Sun 8 text symbols 7 transfer rates 9 troubleshooting after installation 39 drive 39 media 39 40 U Unload button 31 V verify installation 25 W websites Sun 8 WORM cartridge 33 write protect 34
8. As and cables NOTE If you use a recommended cable not supplied to attach directly to the external SAS port and the tape drive does not function one possible cause is that the port is inactive or not supported for external tape devices Refer to http www sun com or your server documentation for further information on supported configurations Connecting the tape drive to an external SAS port 1 If installing a new HBA follow the instructions supplied with the HBA to install it 2 Connect the purchased SAS cable to the external SAS connector on the new HBA Sun StorageTek LTO Half Height SAS Tape Drive 21 1 SAS connector on server Figure 8 Connecting the SAS cable to the server 3 Connect the SAS and power cables to the tape drive and plug the other end of the power cable into the power outlet as shown in Connecting the SAS and power cables on page 22 1 SAS connector 3 Power on off switch 2 Power connector Figure 9 Connecting the SAS and power cables A CAUTION Never use a cable where power is supplied through the SAS connector because this may damage the drive For external drives always use the supplied power cable 22 Installing an external LTO tape drive Reboot the server Switch on the tape drive and power up the server The power on off switch is on the front panel Watch the boot screen carefully after installation If there are any errors or unexpected messages go
9. I Y Yg 14 I drive ca ag ne PEY Re Ow ew OG ae BEE BR OO a 15 Connect SAS and power cables I I Yg 16 Secure thedives stas amp os Ree RA y A a BO a 17 Reboot the server L L I I III a I I I I I I I I I 19 3 Installin RE RF sare DIS ade pd pd EEE SE Be 2l Cc HBAsand cables 6 6 oa 2 Bee n e we oe eRe eh O eS 21 Connecting the tape drive to an external SAS port a a a Yg 21 Reboot the server a s s e s m oade a FE HE e a 23 4 Verify installation s v s sa nen dai pw ES GRE BO 5 Understanding the LEDs gt 4 aa x a n 2 Your LTO tape drive s s e a co ROE RR RR EW FOR 4 0 ROE oe aoa a k RR FE Rd 27 Understanding LED sequences oaoa a G 27 6 Operating your tape drive 4 o u aie A R Le e l Loading a cartridge lt os eoe oroe ae s ekaa A e ss 31 Unloading a cartridge s e sos a a sta ma I 31 Removing power from the drive FE Yg 32 7 Use the correct media eo a AR LA RO a DI Cartridges w ae acne esate en A ek ge Dei 33 Cleaning cartridges 2 s s s soso ee 4 4 ss 33 Data cartridges ee e e e RR Re A By E 33 WORM data cartridges 2 1 1 FFF LL LI GG I I 33 Sun StorageTekTM LTO Half Height SAS Tape Drive 3 Write protecting cartridges Sa Heo A e Pi a e dw oe du AG a o Cleaning thetapedriv e eu a Sa hoe eae eR See we ow God a ew eG aw be Handlingcartridges ue eny cf donde ea ae ee ohne E ee Oe eR eo Se Ga Ee de Operating and storage e
10. Sun StorageTek LTO Half Height SAS Tape Drive User Guide N Sun Doc Part Number 875 4295 10 XG S un First edition December 2007 microsystems Legal and notice information Copyright 2007 Hewlett Packard Development Company L P This document was created by Hewlett Packard Company HP for Sun Microsystems Inc Sun Sun makes no warranties of any kind with regard to this material including but not limited to the implied warranties of merchantability and fitness for a particular purpose Sun shall not be liable for errors contained herein or for incidental or conseguential damages in connection with the furnishing performance or use of this material This document contains proprietary information which is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Sun Sun shall not be liable for technical or editorial errors or omissions contained herein The information is provided as is without warranty of any kind and is subject to change without notice The warranties for Sun products are set forth in the express limited warranty statements for such products Nothing herein should be construed as constituting an additional warranty Other trademarks may be mentioned herein which belong to other companies Linear Tape Open LTO LTO Logo Ultrium and Ultrium Logo are trademarks of Ouantum Corp HP and IBM in the US ot
11. WORM cartridges provide for an enhanced level of data security against accidental or malicious alteration of data on the tape cartridge The WORM data cartridge can be appended to maximize the full capacity of the tape cartridge but the user will be unable to erase or overwrite data on the cartridge Any attempt to modify a WORM cartridge to enable writing over existing data will result in the media becoming permanently write protected It should still be readable in a WORM drive depending upon the severity of the tampering but no further appended backups will be possible WORM data cartridges are clearly identified by their distinctive two tone cartridge color They can only be used with LTO tape drives that support the WORM feature Sun StorageTek LTO Half Height SAS Tape Drive 33 To check whether your backup or archive software application supports WORM cartridges refer to http www sun com Write protecting cartridges A WARNING Always remove the cartridge from the tape drive before you change the write protection If you want to protect the data on a cartridge from being altered or overwritten you can write protect the cartridge e To write protect a cartridge push the switch to the right to prevent any data recording on the cartridge Note the padlock on the tab that indicates that the cartridge is protected e To write enable a cartridge push the switch to the left to allow data recording on the cartridge Figure
12. be purchased separately A CAUTION The LTO half height drive allows only 3 mm of the engagement of the screw into the drive If you remove an existing drive do not assume the screws that you remove are the correct length for your new LTO drive Always use 3 mm screws and use washers or shims to tighten if necessary Different models of server require different mounting methods Always refer to your server documentation for details The following diagrams illustrate common mounting methods If mounting hardware is supplied with your tape drive it may not be exactly the same as shown in the illustrations Figure 2 Attaching mounting rails 14 Installing an internal LTO tape drive 1 M3 mounting screws 2 M3 offset mounting screws Figure 3 Attaching locating screws Install drive EY NOTE If cable access for the tape drive bay is awkward it may be easier to access power and other connections if the tape drive is installed in the top bay You may need to move other devices to lower bays to achieve this Refer also to your server documentation Slide the tape drive into the open bay aligning the tray or rails with the slots in the bay as shown in Figure 4 on page 16 Sun StorageTek LTO Half Height SAS Tape Drive 15 Figure 4 Installing tape drive EY NOTE The illustration shows a server that uses mounting rails If your server does not use mounting hardware check that the holes in the
13. cause the SAS channels are in use for internal disks Refer to http docs sun com app docs prod storage net hic for supported products Power specifications A CAUTION Never use a cable where power is supplied through the SAS connector because this may damage the drive For internal drives always use a spare power cable from the server s internal power supply to connect to the conventional power connector on the drive itself For a detailed product specification please refer to http www sun com Table 2 Power specifications 13 Watts idle Power consumption 26 Watts typical 40 Watts maximum 5V 6 1 9A typical 5V 9 3 9A maximum 12V 0 7A typical 12V 2 5A maximum P i ts apes a i 100 240 VAC 50 60 Hz auto ranging 0 7A maximum external tape drives Drivers The Sun Tape drivers are available on SunSolve http sunsolve sun com show do target tous e Solaris 10 requires no patches Power requirements Backup software For optimum performance it is important to use a backup application that is appropriate for your system s configuration In a direct attach configuration where the tape drive is attached to a 10 Before you start standalone server you can use backup software that is designed for a single server environment In network configurations you will need backup software that supports enterprise environments Further details about suitable products can be found on http www sun com
14. chassis are aligned with the holes in the side of the tape drive Do not secure the drive at this point because you may have to move the drive to get the cables into place Connect SAS and power cables IMPORTANT A SAS HBA and SAS cable are reguired For recommended products that support tape refer to http docs sun com app docs prod storage netthic 1 IfaSASHBA is not already installed follow the instructions supplied with the HBA to install it before you install the tape drive 2 Connect the purchased SAS cable to the new HBA 3 Connect the SAS cable to the tape drive as illustrated in Connecting cables to the internal tape drive on page 17 Then connect the power connector to the server s internal power supply 16 Installing an internal LTO tape drive 1 SAS connector 2 Power connector Figure 5 Connecting cables to the internal tape drive A CAUTION Never use a cable where power is supplied through the SAS connector because this may damage the drive For internal drives always use a spare power cable from the server s internal power supply to connect to the conventional power connector on the drive itself Secure the drive 1 Secure the drive as described in your server documentation The following diagrams are examples only Sun StorageTek LTO Half Height SAS Tape Drive 17 1 Plastic rail 2 Server latch Figure 6 Securing drive mounting hardware used
15. com for software compatibility and install any recommended upgrades 5 Carry out a backup and restore test to check that the drive can write data to tape Use a blank cartridge Native backup applications can be used to check basic tape drive operation but they will not support all the advanced features of your tape drive We recommend that you upgrade your software application before running this test Sun StorageTek LTO Half Height SAS Tape Drive 25 26 Verify installation 5 Understanding the LEDs Your LTO tape drive See also Understanding LED seguences on page 27 3 a la 2 3 1 Cassette door 5 Drive LED 2 On Off switch external drives only 6 Ready LED 3 Clean LED 7 Eject button 4 Tape LED Figure 10 Front view of external tape drive Understanding LED sequences The meaning of different patterns of LEDs is as follows Table 3 LED sequences Make sure the drive is switched on The power on off switch on an external drive incorporates a green LED Dee ia Check the power cable connection and y P replace the cable if necessary On external may be faulty or may have dri h ble f been power cycled or reset rives you can use the power cable from during a firmware upgrade YOY Monitor or another device to check 8 P8Tade that the connection is working If the power supply is present and all LEDs remain off power cycle or reset the drive If it still fails cal
16. e to your media and discard it if it is damaged Use a new or known good piece of media and see if it loads If it does the original cartridge is faulty and should be discarded Check if another LTO drive of the same model will accept the cartridge If it does the original drive may be faulty Before calling customer service please check that the tape drive is responding Troubleshooting Index A audience 7 B backup software drivers 11 supported 10 backup software problems 40 buttons Unload 31 C cabling external drive 21 cabling options connect to new HBA 16 internal drive 16 cartridge compatibility 33 cartridges ejected 40 inserting 31 jammed 40 problems 39 40 removing 31 cleaning tape drive 34 compatibility backup software 10 connect to new HBA 16 connecting SAS cables internal drive 16 conventions document 7 text symbols 7 D document conventions 7 documentation providing feedback 8 drive operating 31 drive installation 15 drivers 10 backup software 11 installing 10 E ejected cartridge 40 external drive cabling 21 F front panel drives 27 31 H handling media 35 help obtaining 8 host problems 40 I inserting cartridges 31 installation drive 15 external drive 21 mounting bay 13 mounting hardware 14 problems 39 securing drive 17 verifying 25 installing drivers 10 internal drive cabling to new HBA 1
17. er Has the drive been moved recently Have any cables been disconnected and reconnected Has the environment changed unusually hot cold damp or dry Has there been dust or dirt near the drive Have reasonable precautions against static been taken The problem could lie with the drive Sun StorageTekTM LTO Half Height SAS Tape Drive 39 Check the cables and connectors Clean the tape heads with the cleaning cartridge If the problem persists check the environmental conditions against the specified limits see Table 5 on page 39 or refer to http www sun com Perhaps move the drive to a more suitable site Has a new operating system been installed in the host computer Has new backup software been installed The problem could lie with the host or the software Consult the computer s operating manuals the software manual or seek help from a service engineer Problems with cartridges If you experience any problems using LTO branded cartridges check The cartridge case is intact and that it contains no splits cracks or damage The cartridge has been stored at the correct temperature and humidity This prevents condensation See the insert included with the tape cartridge for storage conditions The write protect switch is fully operational It should move from side to side with a positive click The cartridge is jammed If the cartridge is jammed or the backup application is unable to eject it you can force eject the ca
18. her countries or both Patented under one or more of U S Patents Nos 5 003 307 5 016 009 5 463 390 5 506 580 held by Hi fn Inc Microsoft Windows Windows NT and Windows XP are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Contents APouttHsguide a 6G eR RES Rae LD Intendedaudienc amp vom mmm a ee E i eh a we TR I A de we nh 7 Document conventions and symbols a a a a a 7 Sun technical Support cu ui e a GWR ed Y e ee DE WD DR MW WR a es 8 Sun Websites ace soe be ee a EA Ge I ee Re oS A ee eS 8 Documentation feedback 2 Yg 8 1 Before you start gt Dod DE da O O Y see Important information about your new w tape drive Lee o tee ey an See e ech 9 Supported models s i es s word dia So GB aod die Gea dm Bow SG e Ha ae Ae ws 9 Which operating systems are supported a a ug 9 How do I connect the drive to my server 1 ww ee a 10 Internal drives lt s x cent a el ves ak Woe YR Hh ode Ss eh ee at OR ache wh a Dd 10 External drives s s s os do Rok eRe ect SORE be eB ewe ee a 10 PowerspecificatiOnStu ia Gi 4 de fe Ge a Ta we AO Ge GG A A LG 10 Drivers ie de a a AAA a A a RA Gwe WG 10 Backup software lt sow gos s mp aoe EG a RRR OR RE e RR eRe a de a a 10 2 Installing an internal LTO tape drive a sus iii OR RP ee TS Prepare mounting bay i a s e kae a we ee a ee a ee ee y a 13 Attach mounting hardware 2 2 a FF F
19. ith LTO 3 tape drives Data and file types The type of data being backed up or restored can affect performance Typically small files incur greater overhead in processing and access than large files Equally data that is not compressible will always limit the speed at which the drive can write read data You will achieve no more than native rates with uncompressible data Examples of files that compress well are plain text files spreadsheets those that compress poorly are either compressed as part of their format such as JPEG photographic files or stored as compressed such as ZIP files or gz Z files on Unix platforms Sun StorageTek LTO Half Height SAS Tape Drive 37 38 Optimizing Performance 9 Troubleshooting General procedure If a problem occurs the first step is to try to establish whether the problem lies with the cartridge the drive the host computer and connections or the way the system is being operated Has the system just been installed There could be an installation problem 1 Check through the information in the relevant installation chapter of this guide 2 Has the system booted If not check that all hard disks are correctly seated in the hard disk bay and then check the cabling between the disks and the SAS controller 3 Has the system booted but the operating system has not seen the tape drive Check that the drive has power the READY light should be illuminated If it is not check that the po
20. l for service All LEDs OFF Me l e O O O The drive has failed to Power cycle or reset the drive execute power on self test If the error condition reappears call for Ready and Clean OFF Drioe POST service and Tape FLASH Sun StorageTek LTO Half Height SAS Tape Drive 27 LED Sequence Action required O O o o ARRE None This is normal Ready is ON operation O O O OF The drive is carrying out a None normal activity read write If the drive is upgrading firmware do not Ready FLASHES reset or power cycle it Val O O O x The drive is downloading None Ready FLASHES fast firmware Do not reset or power cycle the drive o O Firmware is being None Ready is OFF others are ON reprogrammed Do not reset or power cycle the drive Load the LTO cleaning cartridge See Sl Cleaning cartridges on page 33 for O O O O supported cartridges and instructions i If the Clean LED is still flashing when you Clean FLASHES load a new or known good data cartridge after cleaning call for service e O O e None The cleaning cartridge will eject on or y dn completion Cleaning is in progress Ready FLASHES and Clean The cleaning cycle can take up to 5 minutes is ON to complete The drive requires cleaning Unload the tape cartridge Make sure that you are using the correct format cartridge an LTO data cartridge or LTO Universal Cleaning Cartridge See Use the correct si media
21. lowing points before contacting Customer Support Can your system deliver the reguired performance e The LTO 3 tape drive can write uncompressed data at up to 60 MB s 216 GB hour or compressed data at up to 120 MB s 432 GB hour assuming 2 1 compression To obtain this performance it is essential that your whole system can deliver this performance In most cases the backup application will provide details of the average time taken at the end of the backup Typical areas where bottlenecks can occur are e Disk subsystem A single spindle disk will not be able to deliver good data throughput for an LTO 3 tape drive at any compression ratio To maximize the capability of these tape drives utilize aggregated disk sources RAID with multiple disk spindles System architecture Be aware of the architecture of your data protection environment multiple clients backed up over a network may mean you are unable to take advantage of the LTO 3 tape drive because the Ethernet infrastructure connecting such systems may limit performance Some enterprise class backup applications can be made to interleave data from multiple sources such as clients or disks to keep the tape drive working at optimum performance e Tape media type The data cartridge should match the specification of the tape drive A lower specification will have a lower transfer speed see Data cartridges on page Use e Ultrium 800 GB R W or Ultrium 800 GB WORM cartridges w
22. m a normal system shutdown and turn off the server and any connected peripherals 3 Remove the cover and front panel from the server as detailed in your server s documentation As you work inside the server you may have to disconnect other signal cables or power cables from other devices to maneuver the new drive into place If you have to do this make a note of their position and connections so you can put them back correctly later EY NOTE The server must provide forced cooling and be capable of drawing 6 cfm 0 17 m3 minute or 10 08 m hour of air through the tape drive at up to 409 C ambient operation This reduces to 4 cfm at 359 C ambient operation Ensure that empty bays have the appropriate blank plates installed so that airflow is maintained 4 Remove the filler panel from a spare 5 inch bay of your server as described in your server s documentation With some servers you must also remove the half height device divider 5 You are now ready to install your tape drive Sun StorageTekTM LTO Half Height SAS Tape Drive 13 Attach mounting hardware If your server reguires special rails or other hardware to install the tape drive mount them on the tape drive now If your server does not require special mounting hardware proceed to Install drive on page 15 now Check your server documentation to ascertain the correct method of mounting and to check whether mounting hardware is provided with the server or must
23. nvironment aoa a a a ug 8 Optimizing Performance ERA Can your system deliver the required performance pilo o e a are Ge me on a e 9 Troubleshooting General procedure w uc e al e e ae A a ty Aj et n Problems with cartridges I GG GL I I The cartridge is jammed The drive will not accept the cartridge or ejects it immediately lt lt Index Figures CS o wu o O FP WIN e Fe e HE Lr won e O Front view of half height LTO external tape drive Attaching mounting rails Attaching locating screws Installing tape drive Connecting cables to the internal tape drive Securing drive mounting hardware used Securing drive no mounting hardware used Connecting the SAS cable to the server Connecting the SAS and power cables Front view of external tape drive Inserting a cartridge Ejecting a cartridge Write protecting a cartridge Sun StorageTek LTO Half Height SAS Tape Drive 14 15 16 17 18 18 22 22 27 31 32 34 Tables a Ra 0U N e Document conventions Power specifications LED sequences Data cartridge compatibility Environmental specifications for LTO tape drives 10 27 33 39 About this guide This guide provides information about e Installing the LTO SAS tape drive e Using the LTO SAS tape drive e Troubleshooting the LTO SAS tape drive Intended audience This guide is intended for users who install operate and maintain
24. oduct specification please refer to http www sun com 1 Cassette door 5 Drive LED 2 On Off switch external drives only 6 Ready LED 3 Clean LED 7 Eject button 4 Tape LED Figure 1 Front view of half height LTO external tape drive Which operating systems are supported LTO tape drives can be connected to servers running under Solaris Linux and other major operating systems Refer to http www sun com for the most recent information about the operating system versions that are supported Sun StorageTekTM LTO Half Height SAS Tape Drive 9 How do I connect the drive to my server Installation reguires a SAS host controller or host bus adapter HBA that supports tape Refer to http docs sun com app docs prod storage net hic for recommended HBAs and cables Internal drives The tape drive is installed into a spare drive bay in your server and is attached to the host server s internal SAS controller or SAS host bus adapter You need one industry standard 54 inch half height bay in which to install the LTO tape drive Different models of server require different mounting methods Refer to your server documentation for detailed information External drives A SAS cable is required to connect to an external SAS port If your server does not have an active external SAS port you must purchase and install an additional HBA Some controllers have an external connector but its default state is inactive be
25. orded or monitored Sun websites For additional information see the following Sun websites e http www sun com Sun corporate website e http www sun com storagetek tape_storage Sun storage products e http www sun com service contacting solution html Sun Support website e http docs sun com app docs documentation about Sun products Documentation feedback Sun Microsystems welcomes your feedback To make comments and suggestions about product documentation please submit comments at http www sun com hwdocs feedback All submissions become the property of Sun Microsystems 8 About this guide 1 Before you start Important information about your new tape drive This guide describes how to install and operate Linear Tape Open LTO SAS half height internal and external tape drives To connect a tape drive to your SAS server you reguire a SAS HBAthat supports tape and a SAS cable For the most up to date information about supported SAS HBAs and cabling configurations refer to http docs sun com app docs prod storage netthic Supported models This guide describes how to install and operate the following LTO tape drive models e LTO 3 internal and external tape drives These are 3 Gb s SAS devices with a maximum burst transfer speed of 300 MB s They can write uncompressed data at up to 60 MB s 216 GB hour or compressed data at up to 120 MB s 432 GB hour assuming 2 1 compression For a detailed pr
26. problems particularly if the drive has been moved e Do not leave cartridges in excessively dry or humid conditions e Do not leave cartridges in direct sunlight or in places where magnetic fields are present for example under telephones next to monitors or near transformers e Do not drop cartridges or handle them roughly e Stick labels onto the label area only e Do not bulk erase or degauss LTO format cartridges because this will render them unusable Operating and storage environment To prevent condensation and for long life the cartridge should only be operated or stored as follows e Operation 1000 C to 450 C 500 F to 1130 F e Day to day storage in plastic container 160 C to 320 C 600 F to 900 F e Non condensing relative humidity 10 to 80 operating 20 to 60 non operating Tapes intended for long term storage should be stored in the plastic containers at temperatures between 5 C and 23 C 419 F and 73 F and 20 to 60 relative humidity Sun StorageTek LTO Half Height SAS Tape Drive 35 36 Use the correct media 8 Optimizing Performance Various factors can affect tape drive performance particularly in a network environment In nearly all cases when performance is not as expected it is the data rates of the disk subsystem that cause the bottleneck If your tape drive is not performing as well as expected for example if backup windows are longer than expected please consider the fol
27. rtridge If the failure occurs regularly contact Customer Support 1 2 Either press and hold the Eject button on the front of the tape drive for at least 10 seconds Wait for the cartridge to be ejected This process may take up to 10 minutes the maximum rewind time It is important that you allow sufficient time for the drive to complete this process If you interrupt it you may damage the media or the tape drive The drive is then reset as though you had turned the power off and then on again You may lose data if you force eject a cartridge The tape may also become unreadable because an EOD End of Data mark may not be properly written If the cartridge is still jammed the tape drive has failed contact Customer Support The drive will not accept the cartridge or ejects it immediately The cartridge may have been damaged for example dropped or the drive may have a fault If it is a cleaning cartridge it has probably expired and should be discarded immediately For data cartridges 1 2 40 Check that the drive has power the power cable is properly connected and the Ready LED is on Check that you are using the correct media Use only Ultrium media see Use the correct media on page 33 e Ultrium 800 GB RW tape cartridge or 800 GB WORM tape cartridge for LTO 3 drives Make sure that you have loaded the cartridge with the correct orientation see Loading and unloading on page 31 Check for damag
28. the LTO tape drive Document conventions and symbols Table 1 Document conventions Blue text Table 1 on page 7 Cross reference links and e mail addresses e Keys that are pressed e Text typed into a GUI element such as a box e GUI elements that are clicked or selected such as menu and list items buttons tabs and check boxes Bold text Ttalic text Text emphasis e File and directory names e System output Code e Commands their arguments and argument values e Code variables Monospace italic text e Command variables Monospace bold text Emphasized monospace text Monospace text A WARNING Indicates that failure to follow directions could result in bodily harm or death A CAUTION Indicates that failure to follow directions could result in damage to equipment or data Y IMPORTANT Provides clarifying information or specific instructions Sun StorageTek LTO Half Height SAS Tape Drive 7 EY NOTE Provides additional information Sun technical support Telephone numbers for worldwide technical support are listed on the Sun support website http www sun com service contacting solution html Collect the following information before calling e SunSpectrum contract number e Product serial numbers e Product model names and numbers e Error messages e Operating system type and revision level e Detailed questions For continuous quality improvement calls may be rec
29. tridges Cleaning cartridges The recommended cleaning cartridge is the Ultrium Universal Cleaning Cartridge This cleaning cartridge is designed to work with any LTO drive It may be used for up to 50 cleans NOTE Do not use the earlier LTO cartridge Blue or LTO cartridges from other manufacturers Data cartridges LTO tape drives use Ultrium tape cartridges These are single reel cartridges that match your drive s format and are optimized for high capacity throughput and reliability Compatible media can be recognized by the LTO logo which is the same as the logo on the front of your drive Do not use other format cartridges in your tape drive and do not use Ultrium cartridges in other format tape drives For optimum performance always use a data cartridge that matches the specification of your tape drive A lower specification will have a lower transfer speed and may not support write activities a higher specification will not support read or write e We recommend Ultrium 800 GB RW and Ultrium 800 GB WORM tape cartridges for use with LTO 3 tape drives Table 4 Data cartridge compatibility Tape drive model Ultrium 200 GB Ultrium 400 GB Ultrium 800 GB Ultrium 800 GB pe data cartridge data cartridge data cartridge WORM cartridge cli P Capacity assumes 2 1 compression WORM data cartridges The LTO 3 tape drive includes support for both re writable and Write Once Read Many WORM data cartridges
30. wer cable is connected correctly to the tape drive If READY is illuminated check the cabling between the tape drive and the SAS controller 4 _ Are appropriate drivers and application software installed on the host 5 Check the environmental conditions against the specified limits Table 5 Environmental specifications for LTO tape drives 0 0 0 0 ini i TORI aminimuniot 20 to 80 RH non condensing 400 to 1510 F 400 to 660 C 10 to 95 RH non condensing Are you using new cartridges or a different brand of cartridge Have you been using the particular cartridge for a very long time The problem could lie with the cartridge 1 Check through the media chapter Use the correct media on page 33 2 Check that you are using an Ultrium cartridge Compatible media can be recognized by the LTO logo which is the same as the logo on the front of your drive 3 Use the correct media type for example e Ultrium 800 GB RW and Ultrium 800 GB WORM tape cartridges for use with LTO 3 tape drives 4 Has the cartridge been write protected See Write protecting cartridges on page 34 5 Clean the tape heads with the cleaning cartridge see Cleaning cartridges on page 33 Make sure you are using the Ultrium Universal Cleaning Cartridge 6 Try the operation again 7 Ifthe problem still occurs try using a different cartridge 8 If the problem is still there the problem probably lies with the drive or the host comput
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