Home

Sun Enterprise 420R Server Owner`s Guide

1. 4 To indicate the beginning of POST diagnostics the four LEDs briefly light all at once The monitor screen remains blank and the Caps Lock LED blinks for the duration of the testing If the system passes all POST diagnostic tests all four LEDs light again and then go off Once the system banner appears on the monitor screen the keyboard LEDs assume their normal functions and should no longer be interpreted as diagnostic error indicators If the system fails any test one or more LEDs will light to form an error code that indicates the nature of the problem Note The LED error code may be lit continuously or for just a few seconds so it is important to observe the LEDs closely while POST is running Chapter 7 Diagnostics and Troubleshooting 137 The following table provides error code definitions Caps Lock Compose Scroll Lock Num Lock Failing FRU On Off Off Off Main logic board Off On Off Off CPU module 0 Off On Off On CPU module 1 Off On On Off CPU module 2 Off On On On CPU module 3 On Off On On No memory detected Off Off On On Memory bank 0 Off On On On Memory bank 1 On Off On On Memory bank 2 On On On On Memory bank 3 Off Off Off On NVRAM Note The Caps Lock LED bli
2. 20 7 2 Dh 206 LO 2 310 Bes 7 OH O 7 200 Gree Ri ES A 2 At the other Sun system update the etc remote file by changing to the etc directory and then adding the following line to the remote file as shown below hardwire dv dev term b br 9600 el1 C S Q U D ie 0e D Note The example shows connection to serial port B 3 To use serial port A a Copy and paste the serial port B remote file b Modify the serial port B system remote file as follows hardwire dv dev term a br 9600 el C S QO U D ie 0e D 4 In a shell window on the Sun system type hostnames tip hardwire connected Note The shell window is now a tip window directed to the serial port of the system being tested When power is applied to the system being tested POST messages will be displayed in this window 120 Sun Enterprise 420R Server Owner s Guide October 1999 5 When POST is completed disconnect the tip window as follows a Open a shell window b Type ps a to view the active tip line and process ID PID number c Type the following to kill the tip hardwire process kill 9 lt Process ID PID Number gt Verifying the Baud Rate To verify the baud rate between the Sun Enterprise 420R server and a terminal or another Sun system monitor 1 Open a shell window 2 Type eeprom 3 Verify the following serial port default settings as follows ttyb mode 960
3. What Next To insert a cartridge into the drive see a How to Insert a Tape Cartridge on page 109 Chapter6 Using Storage Devices 111 How to Control the Tape Drive What to Do For information about software commands needed to read and write data with your tape drive refer to the Solaris Handbook for Sun Peripherals or the Solaris User s Guide 112 Sun Enterprise 420R Server Owner s Guide October 1999 How to Clean the Tape Drive Before You Begin Observe these rules about when to clean a tape drive 1 Clean the drive after the first four hours of use with a new tape 2 After that clean the tape drive after every 25 hours of use to maintain reliable Operation 3 Clean the drive twice as often if you use it in a dusty environment or operate it infrequently What to Do e Insert a cleaning cartridge into the drive The tape should play for a short while and then eject automatically a Ps 2 S Q N gt N Q N R R N E gt Do not use any cartridge other than a DDS approved cleaning tape cartridge to clean your tape drive Chapter6 Using Storage Devices 113 How to Clean a Compact Disc Before You Begin Eject the compact disc and remove it from the tray see How to Eject a Compact Disc With Software Commands on page 102 Note If the drive cannot read a disc you may have a dusty or dirty disc What to Do 1 Clean the disc with compr
4. is displayed on the system monitor or the ok prompt appears on an attached terminal This time depends on the level of power on self test POST diagnostics being performed Chapter 2 System Setup 35 5 Turn the keyswitch to the Locked position The Locked position prevents accidentally powering off the system See Keyswitch Settings on page 8 for information about each keyswitch setting Locked position amp Sun ENTERPRISE microsystems oOo Lopo LOLO LO nO LOCO LOLO LORO NS NN 080 t 505050605 0006009 20800080208080800080 09020 0000808080202000 9 108020000080 20800000 00080 20800080 20802080 36 Sun Enterprise 420R Server Owner s Guide October 1999 How to Install the System Software Before You Begin The operating environment software is ordered separately from your system hardware If a terminal or local console is not already connected to the system you need to install one before continuing the startup procedure see a About Communicating With the Server on page 28 How to Configure a Local Graphics Console on page 31 Note Do not use the power on procedure in the previous section if you have just installed an internal or external storage device or any new part that plugs in to the main log
5. 52 using multiple interfaces 48 49 external storage 2 F failure CD ROM drive 148 DIMM 150 disk drive 148 memory module 150 network 145 power supply 150 power on 147 SCSI controller 149 video output 147 fault indicators See status LEDs FDDI fiber distributed data interface See network flash PROM jumpers 82 programming 82 foot strap antistatic 88 frame buffer card 28 front panel features 4 fuser command 102 104 Index 170 Sun Enterprise 420R Server Owner s Guide October 1999 G general fault LED 136 ground screw 6 ground screw size 6 H hardware configuration CPU modules 66 disk drives 73 to 74 Ethernet 77 flash PROM jumpers 82 main logic board jumpers 80 to 82 memory 64 to 65 PCI cards 67 to 68 power supplies 75 SCSI port 83 to 86 serial port jumpers 81 serial ports 78 hardware configuration system 59 to 86 height See specifications of system host name 47 49 hot plug See disk configuration disk drive hot spares See disk configuration l installing a server 13 to 16 internal disk drive bays locating 5 74 IP internet protocol address 47 49 J jumpers 80 to 82 flash PROM jumpers 82 serial port jumpers 81 K key lock 4 key replacing 4 keyboard diagnostic LEDs 123 137 See also POST diagnostics keyboard attaching 33 keyboard mouse connector location 6 pin and signal specification 154 keyswitch location 7 power on mode 35 s
6. For more information see How to Check Whether SunVTS Software Is Installed on page 132 Chapter 7 Diagnostics and Troubleshooting 133 4 To start the SunVTS software type cd opt SUNWvts bin sunvts display local_hostname 0 Substitute the name of the workstation you are using for local_hostname Note that opt SUNWvts bin is the default bin directory for SunVTS software If you ve installed SunVTS software in a different directory use the appropriate path instead When you start SunVTS software the SunVTS kernel probes the test system devices The results of this probe are displayed on the Test Selection panel For each hardware device on your system there is an associated SunVTS test 5 Fine tune your testing session by selecting only the tests you want to run Click to select and deselect tests A check mark in the box indicates the item is selected To select or deselect all the tests in the Memory group dE j ee To select or deselect individual memory tests Results If SunVTS tests indicate an impaired or defective part see the appropriate procedures in the Sun Enterprise 420R Server Service Manual or contact your qualified service provider to replace the defective part 134 Sun Enterprise 420R Server Owner s Guide October 1999 About Sun Enterprise SYMON Software Sun Enterprise SYMON software is a GUl based or ASCII based diagnostic tool designed to monitor system hardware status
7. adjustments or the Einhaltung sicherheitsbeh rdlicher Vorschriften Auf dieser Seite werden Sicherheitsrichtlinien beschrieben die bei der Installation von Sun Produkten zu beachten sind Sicherheitsvorkehrungen Treffen Sie zu Ihrem eigenen Schutz die folgenden Sicherheitsvorkehrungen wenn Sie Ihr Ger t installieren m Beachten Sie alle auf den Ger ten angebrachten Warnhinweise und Anweisungen m Vergewissern Sie sich da Spannung und Frequenz Ihrer Stromquelle mit der Spannung und Frequenz bereinstimmen die auf dem Etikett mit den elektrischen Nennwerten des Ger ts angegeben sind m Stecken Sie auf keinen Fall irgendwelche Gegenst nde in ffnungen in den Ger ten Leitf hige Gegenst nde k nnten aufgrund der m glicherweise vorliegenden gef hrlichen Spannungen einen Kurzschlu verursachen der einen Brand Stromschlag oder Ger teschaden herbeif hren kann Symbole Die Symbole in diesem Handbuch haben folgende Bedeutung Achtung Gefahr von Verletzung und Ger teschaden Befolgen Sie die Anweisungen da Verletzungsgefahr durch hei e Oberfl che besteht h Achtung Hohe Temperatur Nicht ber hren Anweisungen befolgen um Stromschl ge und Achtung Gef hrliche Spannungen Verletzungen zu vermeiden Ein Setzt das System unter Wechselstrom Je nach Netzschaltertyp an Ihrem Ger t kann eines der folgenden Symbole benutzt werden Aus Unterbricht die
8. apply disable link pulse device name Repeat this step for other device names as needed Press CONTROL C to exit nvedit ok nvstore ok setenv use nvramrc true 4 Reboot the system to make the changes effective 146 Sun Enterprise 420R Server Owner s Guide October 1999 Power On Failure Symptom The system attempts to power on but does not boot or initialize the terminal or monitor Action Run POST diagnostics See How to Use POST Diagnostics on page 119 Observe POST results The front panel general fault LED should blink slowly to indicate that POST is running Check the POST output using a locally attached terminal or a tip connection If you see no front panel LED activity a power supply may be defective See Power Supply LEDs on page 139 If the POST output contains an error message then POST has failed The most probable cause for this type of failure is the main logic board However before replacing the main logic board you should a Remove optional PCI cards b Remove optional DIMMs Leave only the four DIMMs in Bank A c Repeat POST to determine if any of these modules caused the failure d If POST still fails then replace the main logic board Video Output Failure Symptom No video at the system monitor Chapter 7 Diagnostics and Troubleshooting 147 Action 1 Check that the power cord is connected to the monitor and to the wall outlet 2
9. iy 90 0000 0000 0000 0000 0000000000000000 0000 0000 0000 000000000000 000000000 000 0000 0000 0000 0000 0000000000000 000 0000 0000 0000 0000 00 00 0000 00000 00 00 0000000000 0000 0000 0000000000000000 00 00 0000 0000 0000 0000 0000 000000 000 00 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 000 00 00 0000 0000 0000 0000000000000 0000000 0000 0000 0000 O0 0000 0000 0000 0000 00000000000000 00 0000 0000 0000 0000 o o 0 00 SAR ARR OR RER De tom eed 000000000000000 0000 0000 0000 2000000000 00000000000 00000000 gt ECG 0000000000000000000000000000 0 Po Hp O amp o 4 2 ee e e Pera Para PCI2 PON LG p 000pO es ge 0000 OP 0000040000 0000000000 Gr apo 00q000 0000040 000P0000 Po00000hO 000000000000 elimino 0000 00000 0040000 000 00040000 0000000 000 KS gt E el Serial B Parallel System ground screw hole _ Power inlet 1 default Serial A SCSI TPE Ethernet Power inlet 2 Keyboard Mouse A ground screw hole 0 157 inches in diameter and 0 236 inches deep 4 mm x 6 mm is located in the lower right corner of the back panel Contact your Sun sales representative if you need a grounding strap 6 Sun Enterprise 420R Server Owner s Guide October 1999 About the Status and Control Panel The status and
10. see About Internal Disk Drives on page 73 and About Disk Array Configurations and Concepts on page 69 Support for RAID 0 RAID 1 RAID 0 1 and RAID 5 Disk Configurations The Solstice DiskSuite software designed for use with the system provides the ability to configure system disk storage in a variety of different RAID levels You choose the appropriate RAID configuration based on the price performance reliability and availability goals for your system RAID 0 striping RAID 1 mirroring RAID 0 1 striping plus mirroring sometimes called RAID 10 and RAID 5 configurations striping with interleaved parity can all be implemented using Solstice DiskSuite You can also configure one or more drives to serve as a hot spare to fill in automatically for a defective drive in the event of a disk failure For more information about RAID configurations see About Disk Array Configurations and Concepts on page 69 Chapter 4 Hardware Configuration 61 Power Supply Redundancy The system can accommodate one or two power supplies All system configurations can operate with only one power supply installed A second supply can be used to provide redundancy allowing the system to continue operating should one of the power supplies fail For more information about power supplies redundancy and configuration rules see About Power Supplies on page 75 Hot Swappable Power Supplies Power supplies in a redundant
11. 1 to a network connected to the hme1 interface zardoz cat etc hostname hme0 zardoz zardoz cat etc hostname hmel zardoz 1 Sun Enterprise 420R Server Owner s Guide October 1999 6 Create an entry in the etc hosts file for each active Ethernet interface An entry consists of the IP address and the host name for each interface The following example shows the entries in the etc hosts file for the interfaces identified in the etc hostname file created in Step 4 and Step 5 zardoz cat etc hosts L277 020 localhost 129 144 10 57 zardoz loghost 129 144 11 83 zardoz 1 7 Reboot the system type zardoz reboot r This command rebuilds the device trees so that the system will recognize the newly installed PCI Ethernet adapter card What Next After completing this procedure the Ethernet interface is ready for operation However in order for other network devices to communicate with the system through this interface the interface information its IP address and host name must be entered into the namespace on the network name server For information about setting up a network name service consult the Solaris System Administrator AnswerBook for your specific Solaris release Chapter 3 Administration and Network Setup 51 How to Attach a Twisted Pair Ethernet TPE Cable Before You Begin If you are attaching a twisted pair Ethernet TPE cable to the system s standard Ethernet int
12. Jumpers The serial port jumpers on the main logic board J2805 and J2804 permit the configuration of the system s two serial ports for either E A 423 or EIA 232D signal levels EIA 423 levels are the default standard for North American users E A 232D levels are required for digital telecommunication in nations of the European Community Configuring jumpers can only be performed by a qualified service provider For information about configuring the jumpers about the locations of the serial port jumpers on the main logic board and about configuration instructions see the Sun Enterprise 420R Server Service Manual For information about how jumpers are marked on the main logic board with jumper addresses see About the Main Logic Board Jumpers on page 80 Chapter 4 Hardware Configuration 81 82 About Flash PROM Jumpers The system uses flash PROMs to permit the reprogramming and use of specific boot code blocks that are held in non volatile system memory and to permit remote reprogramming of that code by an authorized system administrator over a local area network Two jumpers on the main logic board affect flash PROM operation The table below describes their function Default Shunt on Shunt on Shunt Signal Jumper Pins 1 2 Selects Pins 2 3 Selects on Pins Controlled J3001 Write protect Write enable 1 2 FLASH PROM PROG ENABLE J3002 High half booting Normal Low half 1 2 XOR LOGIC SET booting For more inform
13. Sun system For information about establishing a tip connection see Setting Up a tip Connection on page 119 or the OpenBoot 3 x Command Reference Manual an online version of which is included with the Solaris System Administrator AnswerBook that ships with Solaris software 3 Install a local graphics console on your server The server is shipped without a mouse keyboard monitor or frame buffer for the display of graphics To install a local graphics console on a server you must install a graphics frame buffer card into a PCI slot and attach a monitor mouse and keyboard to the appropriate back panel ports For detailed instructions see How to Configure a Local Graphics Console on page 31 Sun Enterprise 420R Server Owner s Guide October 1999 How to Attach an Alphanumeric ASCII Terminal Before You Begin If your server is configured without a local graphics console you need to attach an alphanumeric ASCII terminal or establish a tip connection to the server in order to install the system software and to run diagnostic tests For background information see About Communicating With the Server on page 28 Alternatively you can install a local graphics console on the server see How to Configure a Local Graphics Console on page 31 For information about establishing a tip connection see Setting Up a tip Connection on page 119 or see the OpenBoot 3 x Command Reference Manual an online v
14. apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada VCCI TT DIAANCC DT IFAAVCCIODRABHSAI IAF YavVBLOATY aI DKA MERC THSOW MCL FRORADAA QUEST EI pom pA RE AE Ba ll tis eke VCCI OFEMEITILID lt IDA ARBRE CT LORIE CARER CH SS CEREAL EI EAN HOES ae ee dd DERANSETEMBOES BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance abel ARE ER PANNES RUE gt TA QA RAE TE gt EI PAS CRUE gt iv Sun Enterprise 420R Server Owner s Guide October 1999 Declaration of Conformity Compliance ID E420R Sun Enterprise 420R Server This product has been tested and complies with the following rules and requirements EMC USA FCC Class A This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation European Union EC This equipment complies with the following requirements of the EMC Directive 89 336 EEC EN55022 CISPR22 1985 Class A Curtis Straus LLC Report No E990550 1 EN50082 1 IEC801 2 1991 8 kV Direct 15kV Air IEC801 3 1984 10 V m 80 AM at
15. before executing this command Do you wish to continue y n y pci 1f 4000 scsi 4 1 Target 0 Unit 0 Disk SEAGATE ST39102LC SUN9 0G0828 Target 1 Unit 0 Disk SEAGATE ST39102LC SUN9 0G0828 Target 6 Unit 0 Removable Read Only deviceTOSHIBA XM6201TA SUN32XCD1103 ok Sun Enterprise 420R Server Owner s Guide October 1999 About Diagnosing Specific Problems Network Communications Failure Symptom The system is unable to communicate over the network Action Your system conforms to the Ethernet 10BASE T 100BASE TX standard which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub The system cannot communicate with a network if this function is not set identically for both the system and the network hub either enabled for both or disabled for both This problem applies only to 10BASE T network hubs where the Ethernet link integrity test is optional This is not a problem for 100BASE TX networks where the test is enabled by default Refer to the documentation provided with your Ethernet hub for more information about the link integrity test function If you connect the system to a network and the network does not respond use the OpenBoot PROM command watch net all to display conditions for all network connections ok watch net all For most PCI Ethernet cards the link integrity test function can be ena
16. can also detect double bit errors in the same 64 bit field and multiple bit errors in the same nibble 4 bits In addition to providing ECC protection for data the system offers parity protection on all system address buses Parity protection is also used on the PCI and SCSI buses and in the UltraSPARC CPU s internal and external cache 60 Sun Enterprise 420R Server Owner s Guide October 1999 Status LEDs The system provides easily accessible light emitting diode LED indicators on the system front panel internal disk bays and power supplies to provide a visual indication of system and component status These status LEDs eliminate guesswork and simplify problem diagnosis for enhanced serviceability The system status LEDs are described in the section About the Status and Control Panel on page 7 Disk drive and power supply LEDs are described in Error Indications on page 136 Hot Pluggable Disk Drives The hot plug feature of the system s internal disk drives permits the removal and installation of drives while the system is operational All drives are easily accessed from the front of the system Hot plug technology significantly increases the system s serviceability and availability by providing the ability to m Increase storage capacity dynamically to handle larger work loads and improve system performance m Replace disk drives without service disruption For more information about hot pluggable disk drives
17. configuration variables that affect the operation of OBDiag Use the printenvs command to show current values and the setenv command to set or change a value Variable Setting Description Default diag level off No tests are run at power up min Performs minimal testing of core functionality min max Runs exhaustive tests for all functions except external loopbacks External loopback tests are run only if diag targets is set to loopback loopback3 device amp loopback or device amp loopback 3 126 Sun Enterprise 420R Server Owner s Guide October 1999 How to Use OpenBoot Diagnostics OBDiag When you turn on the system power OBDiag runs automatically if any of the following conditions apply a The OpenBoot PROM OBP variable diag switch is set to true a You hold down the keyboard s Stop and D Shift a keys as you power on the system and then the systems s ok prompt will appear See How to Power On the System on page 34 You can also run OBDiag in an interactive mode and select which tests you want to perform The following procedure describes how to run OBDiag interactively from the system ok prompt What to Do Note Perform this procedure with the power on and the keyswitch in the Power On Off position 1 With the keyswitch in the Power On Off position press the Break key on your alphanumeric terminal s keyboard or enter the Stop a sequence on a Sun keyboard To enter the Stop a sequence
18. control panel includes two LED indicators and a three position security keyswitch amp Sun microsystems Power button Power On Off position On050 0 0 050 050 0 50 0 50 020802080 2o8oP08 020802080 DQGLOLGLOLGLSLGLSLGLGL5L6 00606060606060605060505060 Keyswitch Locked position Standby position Chapter 1 System Overview 7 Keyswitch Settings The front panel keyswitch controls the power on modes of the system The following table describes the function of each switch setting Keyswitch Setting Icon Description Power On Off This setting enables the system s Power button to power on or to power off the system If Solaris is running quickly pressing and releasing the power button initiates a software system shutdown If the system hangs holding the Power button down for five seconds while the keyswitch is in this positon will cause an immediate hardware power off Locked This setting disables the system s Power button and also locks the front doors preventing access to the disk drives and to the power supplies The Locked position is the recommended setting for normal day to day operation of the system Standby This setting places the s
19. de los siguientes s mbolos O D Apagado Elimina la alimentaci n de CA del sistema En espera El interruptor de Encendido En espera se ha colocado en la posici n de En espera Modificaciones en el equipo No realice modificaciones de tipo mec nico o el ctrico en el equipo Sun Microsystems no se hace responsable del cumplimiento de las normativas de seguridad en los equipos Sun modificados Ubicaci n de un producto Sun A A xiv Sun Enterprise 420R Server Owner s Guide October 1999 Precauci n Para asegurar la fiabilidad de funcionamiento de su producto Sun y para protegerlo de sobrecalentamien tos no deben obstruirse o taparse las rejillas del equipo Los productos Sun nunca deben situarse cerca de radiadores o de fuentes de calor Precauci n De acuerdo con la norma DIN 45 635 Parte 1000 se admite un nivel de presi n ac stica para puestos de trabajo m ximo de 70Db A Cumplimiento de la normativa SELV El estado de la seguridad de las conexiones de entrada salida cumple los requisitos de la normativa SELV Conexi n del cable de alimentaci n el ctrica A A Precauci n Los productos Sun est n dise ados para trabajar en una red el ctrica monof sica con toma de tierra Para reducir el riesgo de descarga el ctrica no conecte los productos Sun a otro tipo de sistema de alimentaci n el ctrica P ngase en contacto con el responsable de mantenimien
20. el propio cliente Pueden explotar si se manipulan de forma err nea No arroje las bater as al fuego No las abra o intente recargarlas Precauci n En las placas de CPU Sun hay Paquete de pilas contienen una pila de plomo sellada Productos de energ a port til n TLCO2V50 Existe riesgo de estallido si el paquete de pilas se maneja sin cuidado o se sustituye de manera indebida Las pilas s lo deben sustituirse por el mismo tipo de paquete de pilas de Sun Microsystems No las desmonte ni intente recargarlas fuera del sistema No arroje las pilas al fuego Des chelas siguiendo el m todo indicado por las disposiciones vigentes Precauci n Las unidades Product Name Tapa de la unidad del sistema Debe quitar la tapa del sistema cuando sea necesario a adir tarjetas memoria o dispositivos de almacenamiento internos Aseg rese de cerrar la tapa superior antes de volver a encender el equipo Precauci n Es peligroso hacer funcionar los MA productos Sun sin la tapa superior colocada El hecho de no tener en cuenta esta precauci n puede ocasionar da os personales o perjudicar el funcionamiento del equipo Aviso de cumplimiento con requisitos de l ser Los productos Sun que utilizan la tecnolog a de l ser cumplen con los requisitos de l ser de Clase 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM Precauci n El manejo de los controles l
21. integrated superscalar processor implementing the SPARC V9 64 bit reduced instruction set computer RISC architecture The UltraSPARC II processor supports both 2 D and 3 D graphics as well as image processing video compression and decompression and video effects through the sophisticated visual instruction set VIS VIS provides high levels of multimedia performance including real time video compression decompression and two streams of MPEG 2 decompression at full broadcast quality with no additional hardware support The system s main logic board provides slots for four UltraSPARC II CPU modules Each processor module includes one CPU chip with integrated cache memory for data and instructions as well as 1 Mbyte or more of external static random access memory SRAM cache memory Processor modules communicate with the system s main memory and I O subsystem via the system s high speed Ultra Port Architecture UPA data bus The UPA s clock rate is automatically synchronized with the clock speed of the CPU modules The UPA s clock rate operates at a ratio of the CPU s clock speed For example if the CPUs operate at 450 MHz the UPA data bus could operate at one fourth the clock speed at 112 5 MHz A qualified service provider must remove and replace CPU modules in your system For information about installing and removing CPU modules see the Sun Enterprise 420R Server Service Manual Configuration Rules The following rules app
22. mat 88 wrist strap 88 89 array disk 69 ASCII terminal See alphanumeric terminal ATM asynchronous transfer mode See network B back panel features 6 banks of memory 64 baud rate 30 78 baud rate verifying 121 boot device how to select 40 boot device configuration parameter 40 57 booting after installing new hardware 96 firmware OpenBoot 40 over main logic board Ethernet 54 over PCI based Ethernet interface 56 boxes shipped to you 12 C cables keyboard mouse 33 twisted pair Ethernet TPE 52 CD See compact disc CD ROM drive 2 location 5 troubleshooting 148 Centronics compatibility 3 79 chassis ground screw 6 check shipped parts 12 compact disc cleaning 114 ejecting in an emergency 106 ejecting manually 104 ejecting with software commands 102 inserting into drive 100 when drive cannot read 114 concatenation of disks 70 configuration parameters See OpenBoot PROM variables configuration See hardware configuration connector specifications 153 to 163 console system 16 28 cover 89 CPU central processing unit module 1 configuration guidelines 66 D damage preventing electrostatic 65 88 to tape cartridges 108 device trees rebuilding 97 Index 169 diag level configuration parameter 126 diagnostics 115 to 151 See also POST diagnostics OBDiag SunVTS available tools 116 overview of flowchart 117 setting the diagnostics level 129 diag switch con
23. media SCSI cable provides the termination for the internal SCSI bus For information about implementing RAID configurations see About Disk Array Configurations and Concepts on page 69 Sun Enterprise 420R Server Owner s Guide October 1999 About Power Supplies A power distribution board delivers DC power for all internal system components The system s power supplies plug in to connectors on this board and when both supplies are installed they share equally in satisfying the power demands of the system Power supplies are modular units designed for fast easy installation or removal even while the system is fully operational Supplies are installed in bays at the front of the system as shown in the following figure GI Power supply 1 Power supply 2 option DC status green Fault yellow AC present status green The system can accommodate one or two power supplies Each power supply provides up to 380 watts of DC power All system configurations can operate with on
24. of configurations Not all cards will fit or operate in all PCI slots so it is important to know the specifications of your PCI cards and the types of cards supported by each PCI slot in the system Some PCI cards are as short as 6 875 inches 17 46 cm in length called short cards while the maximum length of PCI cards is 12 28 inches 31 19 cm called long cards Each slot in the system can accommodate either a long or a short card Older PCI cards communicate over 32 bit PCI buses while many newer cards communicate over wider 64 bit buses Three of the PCI slots will accept either 32 bit or 64 bit wide cards while the fourth is 32 bits wide Older PCI cards operate at 5 VDC while newer cards are designed to operate on 3 3 VDC Cards that require 5 volts will not operate in 3 3 volt slots and 3 3 volt cards will not operate in 5 volt slots Universal PCI cards are designed to operate on either 3 3 volts or 5 volts so these cards can be inserted into either type of slot The system provides three slots for 5 volt cards and one slot for a 3 3 volt card All four PCI slots accept universal cards Most PCI cards operate at clock speeds of 33 MHz while some newer cards operate at 66 MHz All four PCI slots can accept 33 MHz cards 66 MHz cards are restricted to the slot labeled PCI 4 Chapter 4 Hardware Configuration 67 The table below shows the mapping of the PCI slots to the two PCI buses and the type of PCI cards
25. on page 127 Results While POST is running you can observe its progress and any error indications in the following locations m System console or through a tip connection m Front panel fault LEDs m Keyboard LEDs if a keyboard is present Observing POST in Progress As POST runs it displays detailed diagnostic status messages in the system console If POST detects an error it displays an error message in the system console that indicates the failing part A sample error message is provided below Power On Self Test Failed Cause DIMM U0702 or System Board ok POST status and error conditions are indicated by the general fault LED on the system front panel The LED blinks slowly to indicate that POST is running It remains lit if POST detects a fault 122 Sun Enterprise 420R Server Owner s Guide October 1999 If a Sun Type 5 or Type 6 keyboard is attached to the system POST status and error indications are also displayed via the four LEDs on the keyboard When POST starts all four keyboard LEDs blink on and off simultaneously After that the Caps Lock LED blinks slowly to indicate POST is running If an error is detected the pattern of the lit LEDs provides an error indication See Error Indications on page 136 for more information If POST detects an error condition that prevents the system from booting it will halt operation and display the ok prompt The last message displayed by POST prior to the ok prompt in
26. on the system back panel For any SCSI device that is connected and active its target address unit number device type and manufacturer name are displayed The probe scsi all command transmits an inquiry command to all SCSI devices connected to the system SCSI host adapters including any host adapters installed in PCI slots The first identifier listed in the display is the SCSI host adapter address in the system device tree followed by the SCSI device identification data The first example that follows shows a probe scsi output message The second example shows a probe scsi all output message Chapter 7 Diagnostics and Troubleshooting 143 144 probe scsi output ok probe scsi This command may hang the system if a Stop A or halt command has been executed Please type reset all to reset the system before executing this command Do you wish to continue y n n ok reset all ok probe scsi Primary UltraSCSI bus Targe Uni Targe Uni Disk SEAGATE ST34371W SUN4 2G3862 Removable Tape ARCHIVE Python 02635 XXX5962 CRE GP Gh Gt 0 0 4 0 6 Unit 0 Removable Read Only device TOSHIBA XM5701TASUN12XCD0997 9 0 b 0 Unit Disk SEAGATE ST34371W SUN4 2G7462 arget Unit Disk SEAGATE ST34371W SUN4 2G7462 ok probe scsi all output ok probe scsi all This command may hang the system if a Stop A or halt command has been executed Please type reset all to reset the system
27. one power supply then you can use the LEDs located on the power supplies themselves to identify the faulty supply The power supply LEDs will indicate any problem with the AC input or DC output See Power Supply LEDs on page 139 for more information about the LEDs To replace a power supply contact a qualified service provider DIMM Failure SunVTS and POST diagnostics can report memory errors encountered during program execution Memory error messages typically indicate the DIMM location number U number of the failing module To replace a DIMM contact a qualified service provider Use the following diagramsto identify the location of a failing memory module from its U number 150 Sun Enterprise 420R Server Owner s Guide October 1999 DIMM mapping main logic board Main logic board Side J4107 U1404 U1403 U1402 U1401 U1304 U1303 U1302 U1301 Main logic board Front CPU module J0101 BANK 3 U0403 U0404 BANK 2 U0401 U0402 BANK 1 U0303 U0304
28. online version of the manual is included with the Solaris System Administrator AnswerBook that ships with Solaris software Solaris prtdiag Command The prtdiag command is a UNIX shell command used to display system configuration and diagnostic information You can use the prtdiag command to display m System configuration including information about clock frequencies CPUs memory and I O card types a Diagnostic information m Failed field replaceable units FRUs To run prtdiag type usr platform sun4u sbin prtdiag To isolate an intermittent failure it may be helpful to maintain a prtdiag history log Use prtdiag with the 1 log option to send output to a log file in var adm Note Refer to the prtdiag man page for additional information An example of prtdiag output follows The exact format of prtdiag output depends on which version of the Solaris operating environment is running on your system Chapter 7 Diagnostics and Troubleshooting 141 142 prtdiag output ok usr platform sun4u sbin System Configuration 4 X UltraSPARC II 450MHz Sun Microsystems prtdiag v sun4u Sun Enterprise 420R No failures found in System HW R ASIC Revisions PCI pci Rev 4 Cheerio ebus Rev 1 System PROM revisions OBP 3 23 0 1999 06 30 13 5 ok System clock frequency 113 MHz Memory size 256 Megabytes CPUs Run Ecache CPU CPU Brd CPU Modu
29. page 73 For More Information See the documentation supplied with the Solstice DiskSuite software 72 Sun Enterprise 420R Server Owner s Guide October 1999 About Internal Disk Drives The Sun Enterprise 420R server supports up to two internal hot pluggable UltraSCSI disk drives Drives are 3 5 inches wide and 1 inch high 8 89 cm x 2 54 cm The drives are supported by the 40 Mbyte per second UltraSCSI interface on the system s main logic board Both drives plug in to the two disk backplane which mounts to the back of the system s disk cage On the right side of each installed disk drive is a green indicator LED These LEDs indicate the operating status associated with each disk drive For additional information about disk drive LEDs see Disk LEDs on page 140 The following figure shows the system s two internal disk drives and LEDs Disk drives are numbered 0 and 1 with the 0 drive the default system disk Disk drive LEDs es FT 0000000000000000 Hole O 00000000000000000 Internal 1 pre i D 2000000 0000 000000 d i k b T 0000000 00000000 Do L gt IS ays 0 e DD 29 9000 00082400 ua QUE 00 0000 000 9 i SOLE SY O VY The Solstice DiskSuite software supplied with the Solaris s
30. system and log on to the system as superuser Type the following command at the system prompt and the superuser password zardoz su Password Create an appropriate etc hostname file for the new interface The name of the file you create should be of the form etc hostname typenum where type is the Ethernet type identifier some common types are hme le nf and ie and num is the logical number of the interface according to the order in which it was installed in the system For example the standard interface provided on the system s main logic board is hme0 type hme num 0 If you add a SunSwift PCI Ethernet adapter card as a second hme interface the file name should be hostname hmel Note The documentation accompanying the Ethernet interface should identify its type Alternatively you can enter the show devs command from the ok prompt to obtain a list of all installed devices The host name has an associated IP address that you enter in the etc hosts file See Step 6 Type the host name assigned in Step 1 to the etc hostname file for the new interface Following is an example of the etc hostname files required for a machine called zardoz which has two Ethernet interfaces the standard on board Ethernet interface nme0 and a second interface provided by a PCI Ethernet adapter card hme1 The host name will be zardoz to a network connected to the standard hme0 interface and zardoz
31. the following tasks m Install the system see How to Install the Sun Enterprise 420R Server on page 13 Note The following procedure must be performed by a qualified service provider If you are not a qualified service provider contact Sun Customer Service through your nearest authorized Sun sales representative a Install any additional PCI Ethernet interface cards that you wish to configure see the Sun Enterprise 420R Server Service Manual m Attach a cable to the new Ethernet port and to the network see How to Attach a Twisted Pair Ethernet TPE Cable on page 52 What to Do Assign a network host name to the interface The host name must be unique within the network It can be made up of characters and numbers Do not use a dot in the host name Do not begin the name with a number or a special character Usually an interface host name is based on the machine host name For example if the machine is assigned the host name zardoz then the additional Ethernet interface could be named zardoz 1 The machine s host name is assigned when the operating system software is installed For more information see the installation instructions accompanying the Solaris software Determine the IP address for the interface An IP address must be assigned by your network administrator Each interface on a network must have a unique IP address Chapter 3 Administration and Network Setup 49 50 3 Boot the operating
32. these options in order to issue software commands See How to Attach an Alphanumeric ASCII Terminal on page 29 How to Configure a Local Graphics Console on page 31 or About Communicating With the Server on page 28 What to Do Prepare the system to receive the new disk drive The hot plug installation procedure involves software commands for preparing the system prior to installing the disk drive See About Internal Disk Drives on page 73 If you are not hot plugging the disk drive halt the operating system and turn off system power See How to Power Off the System on page 43 Unlock the front doors and swing them open Turn the keyswitch to the Power On Off position This unlocks the system front doors Release the drive handle on the disk drive Use your thumb and forefinger to pinch the drive latch sideways to open it Chapter5 Replacing a Disk Drive 93 5 Align the disk drive to its drive bay Orient the drive so that the drive handle s hinge faces the outside of the drive bay Note If you are replacing a drive that you removed previously be sure to install the drive in the same drive bay as the one you removed N Y N RIS Y 6 Holding the drive by its handle fit the drive into the drive bay guide rails 7 Slide the drive into the bay until it barely contacts the backplane 8 Press carefully on the center of the drive and watch as the handle begins
33. your server See How to Power On the System on page 34 For information about the LED status indicators that appear during power up see About the Status and Control Panel on page 7 9 Install and boot the operating system software The operating system software is ordered separately from your system hardware See How to Install the System Software on page 37 and How to Select the Boot Device on page 40 10 Decide on your internal disk array configuration For information about possible configurations see About Disk Array Configurations and Concepts on page 69 Consult the Solstice DiskSuite User s Guide for information about implementing your disk configuration 16 Sun Enterprise 420R Server Owner s Guide October 1999 11 Load additional software from the server media kit 12 The server media kit sold separately includes several CD ROM discs containing software to help you operate configure and administer your server This software may include The Solaris 2 6 Hardware 5 98 or the Solaris 7 Hardware 8 99 operating environments Updates for Solaris Operating Environment for Sun Solaris Desktop Solstice DiskSuite Solstice AdminSuite Solstice AutoClient Solstice Backup See the appropriate documents provided in the server media kit for a complete listing of included software and detailed installation instructions Load the Sun Enterprise 420R Server Hardware Answe
34. 0 8 n 1 ttya mode 9600 8 n 1 Note Ensure that the settings are consistent with TTY type terminal or system monitor settings What to Do Ensure that the front panel keyswitch is in the Standby position For descriptions of the keyswitch settings see About the Status and Control Panel on page 7 You can initialize POST one of two ways a By setting the diag switch to true and the diag level to max or min followed by power cycling the system unit By simultaneously pressing the keyboard Stop and D keys while power is applied to the system unit Chapter 7 Diagnostics and Troubleshooting 121 To set the diag switch to true and power cycle the system unit 1 When the ox prompt is displayed type the following command ok setenv diag switch true 2 At the Sun Type 6 keyboard power cycle the system by simultaneously pressing the Shift key and the Power On key After a few seconds press the Power On key again or press the On Off button on the system once Note The keyswitch must be set to the Power On Off position The system runs the POST diagnostics POST displays status and error messages in the system console For more information see the Results section below Upon successful completion of POST the system will run OBDiag For more information about OBDiag see About OpenBoot Diagnostics OBDiag on page 124 and How to Use OpenBoot Diagnostics OBDiag
35. 000 5 Connect the mouse cable to the appropriate receptacle on the keyboard What Next You can now issue system commands from the keyboard and view system messages Continue with your installation or diagnostic procedure as needed Chapter 2 System Setup 33 a ae How to Power On the System Before You Begin If a terminal or local console is not already connected to the system you need to install one before continuing the startup procedure For information see a About Communicating With the Server on page 28 a How to Configure a Local Graphics Console on page 31 Note If you have just installed an internal or external storage device or any new part that plugs into the main logic board power on the system after performing a reconfiguration boot The operating system cannot recognize newly added devices or parts until you have performed a reconfiguration boot The new boot will add any new devices to the factory configured device tree For more information see How to Initiate a Reconfiguration Boot on page 96 What to Do Caution Never move the system when system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it Caution Before you power on the system make sure that the top cover is properly installed Turn on power to any peripherals and external storage devices Rea
36. 000 0000 00000000 000 Uo o Note If your server includes a second power supply connect the second AC power cord to the left inlet labeled 2 You may connect the second power supply to the same AC circuit as the first supply However for increased system redundancy you should connect each power supply to a separate circuit Chapter 2 System Setup 15 6 Set up a console for your server You must either attach an ASCII terminal to serial port A establish a tip connection over a serial line or else install a graphics card and attach a monitor mouse and keyboard For more information see About Communicating With the Server on page 28 7 Configure the network interface The system s standard network interface is a switchable 10BASE T 100BASE TX Ethernet interface conforming to the IEEE 802 3u Ethernet standard The interface configures itself automatically for either 10 Mbps or 100 Mbps operation depending on network characteristics Supported PCI cards allow connection to additional Ethernet networks or to token ring FDDI or other network types m If you re using the standard Ethernet interface see How to Configure the Standard Ethernet Interface on page 47 a If you re using a PCI network interface see the documentation accompanying the PCI network card 8 Turn on power to
37. 000 0000000000 E 3 Plug in the other end of the cable to the TPE outlet in the wall or the floor You should hear the connector tab snap into place See your network administrator if you need more information about how to connect to your network What Next If you are installing your system complete the installation procedure Return to a How to Install the Sun Enterprise 420R Server on page 13 If you are adding additional interfaces to the system then you need to configure those interfaces see a How to Add an Ethernet Interface on page 49 Chapter 3 Administration and Network Setup 53 How to Boot the System Using the Standard Ethernet Interface Before You Begin Before you can boot the system over a network interface you must complete the installation procedure see a How to Install the Sun Enterprise 420R Server on page 13 Specifically you must perform the following tasks m Set up a system console see About Communicating With the Server on page 28 a Configure the Ethernet port see How to Configure the Standard Ethernet Interface on page 47 m Attach the Ethernet port to a network see How to Attach a Twisted Pair Ethernet TPE Cable on page 52 a Power on the system see How to Power On the System on page 34 Note To boot the system over an Ethernet network it is necessary that there be a bootable
38. 0000000000000 26 Sun Enterprise 420R Server Owner s Guide October 1999 8 9 10 Tighten the four captive screws securing the system to the left and right vertical rails at the front of the rack Use a Phillips 2 screwdriver to tighten the four captive screws which are in recessed access holes in the filler panels affixed to the system s front panel 000000000 ou o G o Reconnect every external cable previously attached to the back panel of the system As you reconnect each cable check it for information indicating the cable s origin and its terminating connection Reattach close and lock the rack door s as appropriate What Next To power on the system see a How to Power On the System on page 34 Chapter 2 System Setup 27 28 About Communicating With the Server To install your server software or to diagnose problems you need some way to enter system commands and view system output There are three ways to do this 1 Attach an ASCII character terminal also called an alphanumeric terminal to serial port A You can attach a simple terminal or modem line to serial port A The terminal can be capable of displaying and entering alphanumeric but not graphical data For instructions see How to Attach an Alphanumeric ASCII Terminal on page 29 2 Establish a tip connection from another
39. 0000000000000000 0000 0000 0000 0000 0000 0000000000000 000 0000 0000 0000 0000 0000000000000 000 0000 0000 0000 0000 0000 0000 00000 0000 00 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 0000 0000 000000 000 00 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 A Ss CY 000000000000 0000 0000 0000 0000 A tE TP e O E we Y Y EA PCI4 PCI3 00 0000 0000 0000 0000 0000 0000 00000000 0000000 000 O0 0000 0000 0000 0000 0000 0000 00000 0000000 0 90 00 00 0000 0000 0000 0000 0000 00000000 00000 ee 3 Connect the monitor s power cord to an appropriate AC power outlet 32 Sun Enterprise 420R Server Owner s Guide October 1999 4 Connect the keyboard cable to the server s keyboard mouse port 90 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 0000 0000000000000 000 0000 0000 0000 0000 0000000000 000 000 0000 0000 0000 0000 0000 0000 00000 00 00 00 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 0000 0000 000000 000 90 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 000 0000 0000 0000 0000 0000000000000 000 0 00 Wz 0000000000000000 0000 00000000 0000000000 0000000 0000 0000 0000 ZRQO 000000 00 0000 0000 0000 0000 D 00 00000 00000 00 00000 o 2000000000 0000000
40. 060604000506000900000606000000 O20209 690 OLdLHL6523GP2SES26252626852525268626 0208080008 200080804800828080808080808080000 02028800000000006000808 OSO OSO SPSS OSOS 62625852 6262686 OSOS OSOS O OSO COSO SOSO SOS OSO SOLOS OSO COSO 000000860005 COSO 02000000000008000050000000885 02000200 P2000000000000000060000 020200080208020800000 208000800080 0208000808 080008000600208000600000 020209080 00209020902090209020 00nn 090209090 P0209020 2020202090809080 OLd8SHL68G2686 2026 L625 LSL5LS85L68HL686 LoS OROLGLGYOPOLGLSLSLSLSLOLSLS8SLO80 ORO OSOS OSOS OSOS OS OOO ORO POSO SBOE SPSS OSOS AS OSOS OSO SOS ORO LOSOSA A AS SS SS D 298620268586 Lo COLO LLO SOLO COLO SPSS LO COLO LOS OPO 2880802052680 EH SOLOS COSO LORO LOLO O0 2O20 SOLO LOS 26852525626 ROSE COSAS 06000006050000050500 OSOS OSO LOLO OSO LORO LOSOS OLOZ DIOOD LOOOL O POSO ROS OPS ORO SO SOLOS OSOSOSOS SO 000020060000 060006060586 ROSSO ROLES EROS OPOLO LOS SALE LOS OLEOLE ROL OSOSE RO RNA O 00000000000050 Ml O A AA Left door Right door Power button For more information about status panel controls and indicators see About the Status and Control Panel on page 7 4 Sun Enterprise 420R Server Owner s Guide October 1999 Opening the system s front doors provides access to the system s configured hot swappable internal disk drives or redundant power supplies The illustration below shows the additional accessible features with system front doors open In
41. 1KHz IEC801 4 1988 4 0 kV Power Lines 1 kV Signal Lines IEC801 5 2 kV Power Lines L L L G 1 kV Signal Lines L G Shield G EN61000 3 2 IEC1000 3 2 1994 Pass Safety This equipment complies with the following requirements of the Low Voltage Directive 73 23 EEC EC Type Examination Certificates EN60950 TEC950 1993 TUV Rheinland Certificate No pending EN60950 w Nordic Deviations CB Scheme Certificate No pending Supplementary Information This product was tested and complies with all the requirements for the CE Mark when connected to a Sun workstation or server ADA de 1 y i eS 72 as Uf HE aot alt Burt Hemp June 30th 1999 John Shades June 30th 1999 Manager Power and Compliance Engineering Quality Assurance Manager Sun Microsystems Inc Sun Microsystems Scotland Limited One Network Drive UBURO3 213 Springfield Linlithgow Burlington MA 01803 0903 USA West Lothian EH49 7LR Scotland United Kingdom Tel 781 442 0006 Tel 1506 670000 Fax 781 442 1673 Fax 1506 760011 vi Sun Enterprise 420R Server Owner s Guide October 1999 Safety Agency Compliance Statements Read this section before beginning any procedure The following text provides safety precautions to follow when installing a Sun Microsystems Enterprise 420R system Safety Precautions For your protection observe the following safety precautions when setting up your equipment m Follow all cautions and instructions marked on the equi
42. 45 connector for connecting a twisted pair Ethernet TPE cable For instructions on configuring the main logic board Ethernet interface see How to Configure the Standard Ethernet Interface on page 47 For information about operating characteristics and configuration parameters for the hme Fast Ethernet device driver see Platform Notes The Fast Ethernet Device Driver This document is available on Solaris on Sun Hardware AnswerBook which is provided on the Solaris Supplement CD for the Solaris release you are running Additional network interfaces are available through PCI cards providing connection to Ethernet token ring fiber distributed data interface FDDI and other network types For more information see How to Add an Ethernet Interface on page 49 and the documentation supplied with the PCI network interface card Sun Enterprise 420R Server Owner s Guide October 1999 How to Configure the Standard Ethernet Interface Before You Begin You must perform the following tasks Complete the prerequisite steps in How to Install the Sun Enterprise 420R Server on page 13 m Determine which Ethernet port you want to use see About Network Interface Options on page 46 m Attach a cable to the Ethernet port see How to Attach a Twisted Pair Ethernet TPE Cable on page 52 Note You can configure only one Ethernet interface during installation of the operating system To configure additional interfa
43. BANK 0 U0301 U0302 After you have identified the defective DIMM for more information see the Sun Enterprise 420R Server Service Manual to replace any defective part s contact your qualified service provider Chapter 7 Diagnostics and Troubleshooting 151 152 Sun Enterprise 420R Server Owner s Guide October 1999 APPENDIX A Connector Signal Descriptions This appendix describes the Sun Enterprise 420 system main logic board connector signals and pin assignments that are accessible from the back panel The following topics covered in this appendix m Reference for the Parallel Port Connector on page 163Reference for the Keyboard Mouse Connector on page 154 m Reference for the Serial Port A and B Connectors on page 155 m Reference for the Twisted Pair Ethernet TPE Connector on page 157 m Reference for the UltraSCSI Connector on page 159 153 Reference for the Parallel Port Connector on page 15 Re f erence f OT the Keyboard Mouse Connector Keyboard Mouse Connector Diagram The keyboard mouse connector J2701 is a DIN 8 type connector located on the main logic board back panel Keyboard Mouse Connector Signals Pin Signal Name Signal Description 1 Gnd Ground 2 Gnd Ground 3 5 Vdc 5 Vdc 4 MOUSE_IN_CONN Mouse receive data 5 KBD_OUT_L Keyboard out 6 KBD_IN_CONN Keyboard in 7 KPOWERON_L Keyboard power on 8 5 Vdc 5 Vdc 154 Sun Enterprise 420R Server Owner
44. Diag even if the system is unable to boot For more information about OBDiag see About OpenBoot Diagnostics OBDiag on page 124 and How to Use OpenBoot Diagnostics OBDiag on page 127 The SunVTS system exerciser is a graphics oriented UNIX application that permits the continuous exercising of system resources and internal and external peripheral equipment For more information about SunVTS software see About SunVTS Software on page 130 UNIX based Sun Enterprise SYMON software allows you to monitor the system hardware status and operating system performance of your server For information about Sun Enterprise SYMON software see About Sun Enterprise SYMON Software on page 135 Which method or tool you use to diagnose system problems depends on the nature of those problems m If your machine isn t able to boot its operating system software you need to run POST and OBDiag tests m If your machine is healthy enough to start up and load its operating system software you can use Sun Enterprise SYMON software and SunVTS software to diagnose system problems 116 Sun Enterprise 420R Server Owner s Guide October 1999 The following chart provides an overview of when to use the various diagnostic tools to diagnose hardware problems Run POST POST failure 2 Run SyMON Run SunVTS Replace part Run OBDiag OBDiag failure 2 Software or disk problem Chapter 7 Diagnostics and Tr
45. Guide October 1999 5 Using your thumb and forefinger pinch the disk drive latch sideways to release the drive handle Pull the handle away from the drive until you feel the drive connector disengage from the backplane connector 6 Holding the disk drive by the handle slide it out of the drive bay Note When you reinstall the drive or a replacement drive be sure to install it into the same drive bay as the one from which it was just removed 7 Place the disk drive on an antistatic mat 8 Repeat the procedure for the other drive if necessary If you have finished removing and installing disk drives remove the antistatic strap Chapter5 Replacing a Disk Drive 91 What Next To replace the disk drive complete this task a How to Install a Disk Drive on page 93 92 Sun Enterprise 420R Server Owner s Guide October 1999 How to Install a Disk Drive The system s disk hot plug feature lets you install a disk drive without shutting down the operating system or turning off the system power For more information see a About Disk Array Configurations and Concepts on page 69 a About Internal Disk Drives on page 73 Before You Begin You must follow antistatic precautions when handling a disk drive For more information see a How to Avoid Electrostatic Discharge on page 88 If the server is set up without a local graphics console terminal or monitor you need to set up one of
46. Ne pas la d monter ni tenter de la recharger Bloc batterie contiennent une batterie tanche au plomb produits nerg tiques portatifs n TLC02V50 Il existe un risque d explosion si ce bloc batterie est manipul de facon erron e ou mal mis en place Ne remplacez ce bloc que par un bloc batterie Sun Microsystems du m me type Ne le d montez pas et n essayez pas de le recharger hors du syst me Ne faites pas br ler la batterie mais mettez la au rebut conform ment aux r glementations locales en vigueur Attention Les unit s Product Name Couvercle Pour ajouter des cartes de la m moire ou des unit s de stockage internes vous devrez d monter le couvercle de l unit syst me Sun Ne pas oublier de remettre ce couvercle en place avant de mettre le syst me sous tension Attention il est dangereux de faire fonctionner un produit Sun sans le couvercle en place Si l on n glige cette pr caution on encourt des risques de blessures corporelles et de d g ts mat riels Conformit aux certifications Laser Les produits Sun qui font appel aux technologies lasers sont conformes aux normes de la classe 1 en la mati re Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM r glages ou de performances de proc dures autre que celle sp cifi e dans le pr sent document peut provoquer une exposition des radiations dangereuses Attentio
47. R Server Owner s Guide October 1999 CHAPTER 1 System Overview This chapter introduces you to the Sun Enterprise 420R server and explains some of its features The following information is covered in this chapter a About the Sun Enterprise 420R Server on page 1 a Locating Front Panel Features on page 4 a Locating Back Panel Features on page 6 a About the Status and Control Panel on page 7 About the Sun Enterprise 420R Server The Sun Enterprise 420R server is a high performance shared memory symmetric multiprocessing system It is designed around Sun s high speed Ultra Port Architecture UPA cross bar system interconnect and Sun s UltraSPARC II processors to deliver outstanding overall system performance The system is housed in a standard Electronic Industries Association 310 EIA 310 specification compliant rackmountable enclosure The enclosure measures 7 00 inches high 17 25 inches wide and 27 25 inches deep 17 8 cm x 43 8 cm x 69 2 cm The system has a maximum weight of 65 lb 34 kg You may rackmount up to nine systems in an empty 72 inch 182 80 cm EIA compliant cabinet such as the Sun StorEdge Expansion Cabinet Processing power is provided by up to four modular UltraSPARC II CPUs with up to 8 Mbytes of local high speed external cache memory The system UPA s clock rate synchronizes automatically to the clock rate of the installed CPUs and the UPA bus operates at a cloc
48. Sun Enterprise 420R Server Owner s Guide Qe Sun microsystems THE NETWORK IS THE COMPUTER Sun Microsystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 USA 650 960 1300 Fax 650 969 9131 Part No 806 1078 10 Revision A October 1999 Send comments about this document to docfeedback sun com Copyright 1999 Sun Microsystems Inc 901 San Antonio Road Palo Alto California 94303 4900 U S A All rights reserved This product or document is protected by copyright and distributed under licenses restricting its use copying distribution and decompilation No part of this product or document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and other countries exclusively licensed through X Open Company Ltd For Netscape Communicator the following notice applies c Copyright 1995 Netscape Communications Corporation All rights reserved Sun Sun Enterprise Sun Microsystems the Sun logo SunStore AnswerBook AnswerBook2 docs sun com OpenBoot OpenWindows SunSwift Sun Enterprise SYMON SunVTS and Solaris are trademarks registered trademarks or service marks of Sun Microsystems Inc in the U S and othe
49. TERPRISE microsystems E SS SIRIO SOS OSOS OSOS OSOS OSOS OS OSOS 90808080 20302030208000808080006020609060 08080308080803080808080808000 00000808080808080 08080808 OSOS OSOS OSOS SOSA ORO SOS OSOS OSO OSOS OLOROSOSOSOSO Chapter 2 System Setup 43 44 Sun Enterprise 420R Server Owner s Guide October 1999 CHAPTER 3 Administration and Network Setup This chapter focuses on the administrative information and tasks associated with configuring Ethernet interfaces and on booting from a PCI based Ethernet device installed in the server The following network information and associated tasks are covered in this chapter About Network Interface Options on page 46 How to Configure the Standard Ethernet Interface on page 47 How to Add an Ethernet Interface on page 49 How to Attach a Twisted Pair Ethernet TPE Cable on page 52 How to Boot the System Using a PCI Based Ethernet Interface on page 56 45 46 About Network Interface Options The system s main logic board provides an auto sensing switchable 10BASE T 100BASE TX Ethernet interface conforming to the IEEE 802 3u Ethernet standard The interface configures itself automatically for either 10 Mbps or 100 Mbps operation depending on network characteristics A back panel connector provides access to the built in Ethernet interface m The RJ
50. V50 f r portable Stromversorgung Werden bei der Behandlung oder beim Austausch der Batterie Fehler gemacht besteht Explosionsgefahr Batterie nur gegen Batterien gleichen Typs von Sun Microsystems austauschen Nicht demontieren und nicht versuchen die Batterie au erhalb des Ger ts zu laden Batterie nicht ins Feuer werfen Ordnungsgem f entsprechend den vor Ort geltenden Vorschriften entsorgen Achtung Die Ger te Product Name Geh useabdeckung Sie m ssen die obere Abdeckung Ihres Sun Systems entfernen um interne Komponenten wie Karten Speicherchips oder Massenspeicher hinzuzufiigen Bringen Sie die obere Geh useabdeckung wieder an bevor Sie Ihr System einschalten Abdeckung besteht die Gefahr von Achtung Bei Betrieb des Systems ohne obere Stromschlag und Systemsch den Einhaltung der Richtlinien fiir Laser Sun Produkte die mit Laser Technologie arbeiten entsprechen den Anforderungen der Laser Klasse 1 Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM Steuerungen und Einstellungen oder die Durchfhrung von Prozeduren die von den hier beschriebenen abweichen knnen gefhrliche Strahlungen zur Folge haben Warnung Die Verwendung von anderen Conformit aux normes de s curit Ce texte traite des mesures de s curit qu il convient de prendre pour l installation d un produit Sun Microsystems Mesures de s curit Pour votre protection v
51. Verify with a volt ohmmeter that the wall outlet is supplying AC power 3 Verify that the video cable connection is secure between the monitor and the video output port Use a volt ohmmeter to perform the continuity test on the video cable 4 If the cables and their connections are okay then troubleshoot the monitor and the graphics card Disk or CD ROM Drive Failure Symptom A disk drive read write or parity error is reported by the operating system or a software application A CD ROM drive read error or parity error is reported by the operating system or a software application Action O Replace the drive indicated by the failure message Symptom Disk drive or CD ROM drive fails to boot or is not responding to commands Action Test the drive response to the probe scsi all command as follows 1 At the system ok prompt type ok reset all ok probe scsi all 148 Sun Enterprise 420R Server Owner s Guide October 1999 2 If the SCSI device responds correctly to probe scsi all a message similar to the probe scsi all output on page 144 is printed out If the device responds and a message is displayed the system SCSI controller has successfully probed the device This indicates that the main logic board is operating correctly a If one drive does not respond to the SCSI controller probe but the others do replace the unresponsive drive b If only one internal disk drive is configured with the sys
52. Verl ngerungskabel besitzen keinen berlastungsschutz und sind daher f r Computersysteme nicht geeignet dreiadrigen Netzkabel f r geerdete Netzsteckdosen geliefert Um die Gefahr eines Stromschlags zu reduzieren schlie en Sie das Kabel nur an eine fachgerecht verlegte geerdete Steckdose an Achtung Ihr Sun Ger t wird mit einem Die folgende Warnung gilt nur f r Ger te mit Wartezustand Netzschalter schaltet nur auf Wartezustand Stand By Modus Um die Stromzufuhr zum Ger t vollst ndig zu unterbrechen m ssen Sie das Netzkabel von der Steckdose abziehen Schlie en Sie den Stecker des Netzkabels an eine in der N he befindliche frei zug ngliche geerdete Netzsteckdose an Schlie en Sie das Netzkabel nicht an wenn das Netzteil aus der Systemeinheit entfernt wurde Achtung Der Ein Aus Schalter dieses Ger ts x Sun Enterprise 420R Server Owner s Guide October 1999 Lithiumbatterie ber eine Echtzeituhr mit integrierter Lithiumbatterie Teile Nr MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ oder MK48T08 Diese Batterie darf nur von einem qualifizierten Servicetechniker ausgewechselt werden da sie bei falscher Handhabung explodieren kann Werfen Sie die Batterie nicht ins Feuer Versuchen Sie auf keinen Fall die Batterie auszubauen oder wiederaufzuladen Achtung CPU Karten von Sun verf gen Batterien enthalten auslaufsichere Bleiakkumulatoren Produkt Nr TLCO2
53. Wechselstromzufuhr zum Ger t Wartezustand Stand by Position Der Ein Wartezustand Schalter steht auf Wartezustand Anderungen an Sun Ger ten Nehmen Sie keine mechanischen oder elektrischen nderungen an den Ger ten vor Sun Microsystems bernimmt bei einem Sun Produkt das ge ndert wurde keine Verantwortung f r die Einhaltung beh rdlicher Vorschriften Aufstellung von Sun Ger ten Achtung Um den zuverl ssigen Betrieb Ihres AN Sun Ger ts zu gew hrleisten und es vor berhitzung zu sch tzen d rfen die Offnungen im Ger t nicht blockiert oder verdeckt werden Sun Produkte sollten niemals in der N he von Heizk rpern oder Heizluftklappen aufgestellt werden Achtung Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000 betr gt 70Db A oder weniger Einhaltung der SELV Richtlinien Die Sicherung der I O Verbindungen entspricht den Anforderungen der SELV Spezifikation Safety Agency Compliance Statements ix Anschlu des Netzkabels an Einphasen Stromnetzen mit geerdetem Nulleiter vorgesehen Um die Stromschlaggefahr zu reduzieren schliefen Sie Sun Produkte nicht an andere Stromquellen an Ihr Betriebsleiter oder ein qualifizierter Elektriker kann Ihnen die Daten zur Stromversorgung in Ihrem Geb ude geben Achtung Sun Produkte sind f r den Betrieb Achtung Nicht alle Netzkabel haben die AN gleichen Nennwerte Herk mmliche im Haushalt verwendete
54. _IO_L SCSI_B_DAT lt 8 gt _ Description Data 4 Data 5 Data 6 Data 7 Parity 0 Ground Not connected Terminal B power Terminal B power Not connected Ground Attention Ground Busy Acknowledge Reset Message Select Command Request In out Data 8 Appendix A Connector Signal Descriptions 161 162 Pin Signal Name Description 66 SCSI_B_DAT lt 9 gt _ Data 9 67 SCSI_B_DAT lt 10 gt _ Data 10 68 SCSI_B_DAT lt 11 gt _ Data 11 Note _ underscore signifies active low Sun Enterprise 420R Server Owner s Guide October 1999 Reference for the Parallel Port Connector The parallel port connector is a DB 25 type connector located on the main logic board back panel Parallel Port Connector Diagram 13 7 0000000000000 000000000000 25 Parallel Port Signals 14 Pin Signal Description 1 PAR_DS_L_CONN Data Strobe Low 2to9 PP_DAT 0 7 CON Data0 Through Data7 N 10 PAR_ACK_L_CONN Acknowledge Low 11 PAR_BUSY_CONN Busy 12 PAR_PE_CONN Parity Error 13 PAR_SELECT_L_CO Select Low NN 14 PAR_AFXN_L_CON Auto Feed Low N 15 PAR_ERROR_L_CO Error Low NN 16 PAR_INIT_L_CONN _ Initialize Low 17 PAR_IN_L_CONN Peripheral Input Low 18 Gnd Chassis ground Appendix A Connector Signal Descriptions 163 164 Pin 19 20 21 22 23 24 25 Signal Gnd Gnd Gnd Gnd Gnd Gnd Gnd Description Chassisl ground Chassis ground Chassis ground Chassis ground Signal gro
55. a Compact Disc Into the Drive on page 100 How to Eject a Compact Disc With Software Commands on page 102 How to Eject a Compact Disc Manually on page 104 How to Eject a Compact Disc in an Emergency on page 106 How to Remove a Tape Cartridge on page 111 How to Control the Tape Drive on page 112 How to Clean the Tape Drive on page 113 How to Clean a Compact Disc on page 114 The following information is also included About the Tape Drive and Tape Cartridges on page 108 99 How to Insert a Compact Disc Into the Drive What to Do 1 Push the Eject button on the CD ROM drive to release the drive tray 2 Place a CD into the drive tray label side up A compact disc is a single sided storage medium Place it into the tray with the label side up as shown Label side up Eject button y TITI E et Ye 3 Gently push the tray back into the drive The CD drive has an automated closing mechanism that retracts the tray into the drive 100 Sun Enterprise 420R Server Owner s Guide October 1999 What Next You can eject a compact disc from the drive by using one of three methods m With software commands see How to Eject a Compact Disc With Software Commands on page 102 a Manually see How to Eject a Compact Disc Manually on page 104 a Using an emergency procedure see How to Eject a Compact Disc in an Emergency on page 106 Chapte
56. a system s design contributing to continuous operation and minimizing system downtime for service Reliability refers to a system s ability to operate continuously without failures and to maintain data integrity System availability refers to the percentage of time that a system remains accessible and usable Serviceability relates to the time it takes to restore a system to service following a system failure Together reliability availability and serviceability provide for near continuous system operation To deliver high levels of reliability availability and serviceability the system offers the following features m Error correction and parity checking for improved data integrity m Easily accessible status indicators a Hot pluggable disk drives Support for RAID 0 1 storage configurations on internal drives a Support for RAID 0 1 0 1 and 5 storage configurations on external disk drives m Redundant power supply support a Hot swappable power supplies Four different levels of system diagnostics Error Correction and Parity Checking Error correcting code ECC is used on all internal system data paths to ensure high levels of data integrity All data that moves between processors I O and memory have end to end ECC protection The system reports and logs correctable ECC errors A correctable ECC error is any single bit error in a 64 bit field Such errors are corrected as soon as they are detected The ECC implementation
57. ablish a tip connection to another Sun system For more information see About Communicating With the Server on page 28 or if you already have a console setup see Setting Up a tip Connection on page 119 You must also verify baud rates between a system and a monitor or a system and a terminal See Verifying the Baud Rate on page 121 You can choose to run an abbreviated POST with concise error and status reporting or run an extensive POST with more detailed messages For more information see How to Set the Diagnostic Level for POST and OBDiag on page 129 If a console or a monitor is not connected to serial port A default port of a system or server to be tested the keyboard LEDs are used to determine error conditions See Error Indications on page 136 Setting Up a tip Connection A tip connection enables you to use a remote shell window on a terminal to display test data from a system Serial port A or serial port B of a tested system is used to establish the tip connection between the system being tested and another Sun system monitor or TIY type terminal The tip connection is used in a terminal window and provides features to help with the OBP commands and messages Chapter 7 Diagnostics and Troubleshooting 119 To set up a tip connection 1 Connect serial port A of the system being tested to serial port B of another Sun system using a serial null modem cable connect cable pins 2 3 3 2 7 20 and
58. and UNIX operating system performance It offers simple yet powerful monitoring capabilities that allow you to a Diagnose and address potential problems such as capacity problems or bottlenecks a Display physical and logical views of your exact server configuration Monitor your server remotely from any location in the network m Isolate potential problems or failed components For instructions about installing and using Sun Enterprise SYMON software see the Sun Enterprise SYMON User s Guide Sun Enterprise SYMON software is supported on the Sun Enterprise 420R server To download the current Sun Enterprise 420R SyMON software packages and to obtain information about the software documentation go to the web site www sun com symon Chapter 7 Diagnostics and Troubleshooting 135 About Troubleshooting Your System The system provides the following features to help you identify and isolate hardware problems a Error indications Software commands m Diagnostic tools This section describes the error indications and software commands provided to help you troubleshoot your system Diagnostic tools are covered in About Diagnostic Tools on page 116 Error Indications The system provides error indications via LEDs and error messages Using the two in combination gives one a high degree of confidence that you can isolate a problem with a particular field replaceable unit FRU The system provides fault LEDs in the foll
59. and host ID To enter the Stop a sequence hold down the Stop key and press the a key The keyswitch must be in the Power On Off position 96 Sun Enterprise 420R Server Owner s Guide October 1999 Note The system may take anywhere from 30 seconds to two minutes before the system banner appears This time depends on the level of POST diagnostics being performed When the ok prompt is displayed type the following command ok boot r This command rebuilds the device trees for the system incorporating any newly installed options After a device has been added to a device tree it can be recognized by the system After the reconfiguration reboot has successfully completed the system prompt is displayed Caution Never move the system when system power is on Movement can cause catastrophic disk drive failure Always power off the system before moving it What Next The system s front panel LED indicators provide power on status information For more information about the system LEDs see m System LED Indicators on page 9 Chapter5 Replacing a Disk Drive 97 98 Sun Enterprise 420R Server Owner s Guide October 1999 CHAPTER 6 Using Storage Devices Your system accommodates one internally mounted CD ROM standard or tape drive optional This chapter contains basic information about how to use the CD ROM and tape devices The tasks covered in this chapter include How to Insert
60. anization and numbering scheme see DIMM Failure on page 150 Memory modules are delicate Ensure that you take appropriate precautions to avoid damaging them through electrostatic discharge The memory modules must be replaced or installed by a qualified service provider for information about removing and installing DIMMs see the Sun Enterprise 420R Server Service Manual Configuration Rules The following memory configuration rules apply to your system m At least one memory bank all four bank slots must be filled for the system to boot m Each bank used must have four identical capacity DIMMs installed for example four 64 Mbyte DIMMs or four 256 Mbyte DIMMs DIMMs must be added four at a time within the same bank Note In the Sun Enterprise 420R server each memory bank comprises two slots on the main logic board and two slots on the memory riser card As you add memory fully populate each bank by inserting DIMMs into the two slots comprising each bank on both the main logic board and on the memory riser card For information about removing and installing DIMMs see the Sun Enterprise 420R Server Service Manual DIMM capacities can differ from one bank to the next for example four 64 Mbyte DIMMs installed in bank 0 and four 256 Mbyte DIMMs installed in bank 2 is permissible Sun Enterprise 420R Server Owner s Guide October 1999 Caution DIMMs are made of electronic components that are extremely sensitiv
61. ation about flash PROM programming see the documentation supplied with the flash PROM update CD ROM For information about how jumpers are marked on the main logic board with jumper addresses see About the Main Logic Board Jumpers on page 80 Modifying jumper settings can only be performed by a qualified service provider For the locations of the flash PROM jumpers on the main logic board and for configuration instructions see the Sun Enterprise 420R Server Service Manual Sun Enterprise 420R Server Owner s Guide October 1999 About the External SCSI Port External SCSI devices are supported via a 68 pin SCSI connector located on the system s back panel This bus is UltraSCSI capable 40 Mbytes per second and can support additional external single ended wide or narrow SCSI devices The external SCSI bus is separate from the internal SCSI bus for removable media devices and internal disk drives See Reference for the UltraSCSI Connector on page 159 for a diagram and pinout of the external SCSI connector The external SCSI bus will support up to four external SCSI tape devices if the bus is used exclusively for tape devices When other types of SCSI devices are present on the bus a maximum of two SCSI tape devices are supported on the external SCSI bus Additional external tape devices can be supported by installing appropriate PCI host adapter cards Target Devices Up to 12 Sun compensated devices can operate on the e
62. ation about the configuration variables see OBDiag Configuration Variable Settings on page 126 124 Sun Enterprise 420R Server Owner s Guide October 1999 OBDiag Menu The OBDiag menu is created dynamically whenever you invoke OBDiag in interactive mode Therefore the menu entries may vary from system to system depending on the system configuration OBDiag also determines whether any optional devices are installed in the system If the device has an on board self test OBDiag incorporates the device test name into the list of menu entries It also may sort the menu entries in alphabetical order and number them accordingly The OBDiag menu displays the core tests that exercise parts of the basic system These tests can be seen in the OBDiag menu displayed below For complete information about each test see the Sun Enterprise 420R Server Service Manual Once you invoke OBDiag as described the system s OBDiag menu is displayed OBDiag Menu Osos PCI Cheerio Duros EBUS DMA TCR Registers DS dd Ethernet So Ay noes Keyboard Ai ouse A Floppy Os geet Parallel Port AA Serial Port A O t Srb os Serial Port B Seer NVRAM TO ias Audio LL s SCSI 12 Sie All Above DS veus rss Quit LA UE Display this Menu Enter 0 12 tests 13 Quit 14 Menu Il Il Il Vv Chapter 7 Diagnostics and Troubleshooting 125 OBDiag Configuration Variable Settings The following table provides information about OpenBoot PROM
63. bled or disabled with a hardware jumper on the PCI card which you must set manually See the documentation supplied with the card For the standard TPE main logic board port the link test is enabled or disabled through software as shown below Note Some hub designs permanently enable or disable the link integrity test through a hardware jumper In this case refer to the hub installation or user manual for details of how the test is implemented Chapter 7 Diagnostics and Troubleshooting 145 Determining the Device Name of the Ethernet Interface To enable or disable the link integrity test for the standard Ethernet interface or for a PCI based Ethernet interface you must first know the device name of the desired Ethernet interface To list the device name use either solution described below Solution 1 Use this method while the operating system is running 1 Become superuser 2 Type eeprom nvramrc probe all install console banner apply disable link pulse device name Repeat for any additional device names eeprom use nvramrc true 3 Reboot the system to make the changes effective Solution 2 Use this alternate method when the system is already at the OpenBoot prompt 1 Shut down the operating system and take the system to the ox prompt 2 Determine the device name for the desired Ethernet interface 3 At the ok prompt type ok nvedit 0 probe all install console banner 1
64. cences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd La notice suivante est applicable a Netscape Communicator c Copyright 1995 Netscape Communications Corporation All rights reserved Sun Sun Enterprise Sun Microsystems le logo Sun SunStore AnswerBook AnswerBook2 docs sun com OpenBoot OpenWindows SunSwift Sun Enterprise SYMON SunVTS et Solaris sont des marques de fabrique ou des marques d pos es ou marques de service de Sun Microsystems Inc aux Etats Unis et dans d autres pays Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L
65. ces see How to Add an Ethernet Interface on page 49 What to Do Assign a host name to the machine The host name must be unique within the network It can be made up of characters and numbers Do not use a dot in the host name Do not begin the name with a number or a special character Determine the IP address for the interface Your network administrator must assign an IP address Each network device or interface must have a unique IP address Resume the installation of the system See How to Install the Sun Enterprise 420R Server on page 13 When installing the operating system you will be prompted to enter the host name and IP address of the machine Chapter 3 Administration and Network Setup 47 48 Note If you have installed a PCI card as a second Ethernet interface the operating system asks you to select a primary network interface and then prompts you for its host name and IP address You must configure the second interface separately after the operating system is installed See How to Add an Ethernet Interface on page 49 Note This system conforms to the Ethernet 10 100BASE TX standard which states that the Ethernet 10BASE T link integrity test function should always be enabled on both the host system and the Ethernet hub If you have problems verifying connection between this system and your hub verify that the Ethernet hub also has the link test function enabled See Network Commu
66. chapter a How to Use POST Diagnostics on page 119 How to Use OpenBoot Diagnostics OBDiag on page 127 a How to Set the Diagnostic Level for POST and OBDiag on page 129 a How to Check Whether SunVTS Software Is Installed on page 132 a How to Use SunVTS Software on page 133 The following information is also included a About Diagnostic Tools on page 116 a About Power On Self Test POST Diagnostics on page 118 a About OpenBoot Diagnostics OBDiag on page 124 ma About SunVTS Software on page 130 m About Sun Enterprise SYMON Software on page 135 a About Troubleshooting Your System on page 136 a About Diagnosing Specific Problems on page 145 115 About Diagnostic Tools The system provides both firmware based and software based diagnostic tools to help you identify and isolate hardware problems These tools are a Power on self test POST diagnostics OpenBoot Diagnostics OBDiag a SunVTS software m Sun Enterprise SYMON software POST diagnostics verify the core functionality of the system including the main logic board system memory and any on board I O devices You can run POST even if the system is unable to boot For more information about POST see About Power On Self Test POST Diagnostics on page 118 and How to Use POST Diagnostics on page 119 OBDiag tests focus on system I O and peripheral devices Like POST you can run OB
67. configuration feature a hot swap capability A qualified service provider can remove and replace a faulty power supply without turning off the system power or even shutting down the operating system The power supplies are easily accessed from the front of the system For information about removing and installing a power supply see the Sun Enterprise 420R Server Service Manual Four Levels of Diagnostics For enhanced serviceability and availability the system provides four different levels of diagnostic testing power on self test POST OpenBoot diagnostics OBDiag SunVTS and Sun Enterprise SyMON M POST and OBDiag are firmware resident diagnostics that can run even if the server is unable to boot the operating system Application level diagnostics such as SunVTS and Sun Enterprise SYMON offer additional troubleshooting capabilities once the operating system is running POST diagnostics provide a quick but thorough check of the most basic hardware functions of the system For more information about POST see About Power On Self Test POST Diagnostics on page 118 and How to Use POST Diagnostics on page 119 OBDiag diagnostics provide a more comprehensive test of the system including external interfaces OBDiag is described in About OpenBoot Diagnostics OBDiag on page 124 and How to Use OpenBoot Diagnostics OBDiag on page 127 62 Sun Enterprise 420R Server Owner s Guide October 1999 At the applicat
68. ct the reliability of your Sun product level defined in DIN 45 635 Part 1000 must be Caution The workplace dependent noise 70Db A or less SELV Compliance Safety status of I O connections comply to SELV requirements vii Power Cord Connection A A A Caution Sun products are designed to work with single phase power systems having a grounded neutral conductor To reduce the risk of electric shock do not plug Sun products into any other type of power system Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building Caution Not all power cords have the same current ratings Household extension cords do not have overload protection and are not meant for use with computer systems Do not use household extension cords with your Sun product Caution Your Sun product is shipped with a grounding type three wire power cord To reduce the risk of electric shock always plug the cord into a grounded power outlet The following caution applies only to devices with a Standby power switch A viii Caution The power switch of this product functions as a standby type device only The power cord serves as the primary disconnect device for the system Be sure to plug the power cord into a grounded power outlet that is nearby the system and is readily accessible Do not connect the power cord when the power sup
69. ctober 1999 Environmental Specifications The environmental requirements for the system are as follows Parameter Operating Temperature Humidity Altitude Vibration Shock Non Operating Temperature Humidity Altitude Vibration Shock Threshold Times Roman Value 5 C to 35 C 41 F to 95 F IEC 68 2 1 68 2 2 20 to 80 RH noncondensing 27 C max wet bulb IEC 68 2 2 68 2 3 0 to 3000 meters 0 to 10 000 feet IEC 68 2 40 68 2 41 0 2 gravity g peak 5 500 Hz swept sine 0 0002 g Hz 5 500 Hz random vertical axis only castered configuration vertical and horizontal axes foot glide configuration IEC 68 2 6 4g peak 11 milliseconds half sine pulse IEC 68 2 27 20 C to 60 C 4 F to 140 F IEC 68 2 1 68 2 2 93 RH noncondensing at 35 C IEC 68 2 2 68 2 3 0 to 12 000 meters 0 to 40 000 feet IEC 68 2 40 68 2 41 1g peak 5 500 Hz swept sine 0 002 g Hz 5 500 Hz random 3 perpendicular axes IEC 68 2 6 15g peak 11 milliseconds half sine pulse IEC 68 2 27e 1 m s SUN 900 1813 Appendix B System Specifications 167 168 Sun Enterprise 420R Server Owner s Guide October 1999 Index A AC power cord connecting 14 inlet 6 removing strain relief 14 using strain relief 14 when to disconnect 88 alphanumeric terminal 28 127 129 attaching 29 baud verification 121 settings for 29 AnswerBook2 online documentation 17 antistatic foot strap 88
70. d cables needed to get the Sun Enterprise 420R server up and running Where software is involved this chapter explains some of what you need to do and then points you to the appropriate software manuals for the rest of the information The following information is covered in this chapter About the Parts Shipped to You on page 12 About Server Rackmounting on page 18 About Communicating With the Server on page 28 Tasks covered in this chapter include How to Install the Sun Enterprise 420R Server on page 13 How to Place the System Into the Rack on page 23 How to Remove the System From the Rack on page 20 How to Attach an Alphanumeric ASCII Terminal on page 29 How to Configure a Local Graphics Console on page 31 How to Power On the System on page 34 How to Install the System Software on page 37 How to Select the Boot Device on page 40 How to Power Off the System on page 43 11 About the Parts Shipped to You Your system is configured to order which means that most internal options that you order are pre installed at the factory However if you ordered options that are not factory installed these will be shipped to you separately You will receive a rackmounting kit standard or kits ordered separately to mount your system s in a rackmounting cabinet You may also have separately ordered one or more rackmounting cabinets with accompanying docu
71. d the documentation supplied with the device for specific instructions Turn on power to the monitor or terminal A terminal or monitor is required for viewing system messages For setup instructions see How to Attach an Alphanumeric ASCII Terminal on page 29 or How to Configure a Local Graphics Console on page 31 34 Sun Enterprise 420R Server Owner s Guide October 1999 3 Turn the front panel keyswitch to the Power On Off position See About the Status and Control Panel on page 7 for information about each keyswitch setting 4 Press the front panel Power button once See Keyswitch Settings on page 8 for information about each keyswitch setting Power On Off position S Sun aroma O 080800680 8080 0800080008000802020008020800080 0009000 9000909000009000 90009090 OSO SO SOLO SOLO SOLOS 2000 L000 2000 OROSO SOS OSOS OSOS OSOS OSOS OSOS ODO 02000000000000690008020200080 OSOS OSOS OSO SIRIOS OLOO SOS OSLO SOLOS OSOS LORO 080200080805000009000 050606026002 06026000 0803080 80908000 080902002000 02080 023 0800008 050506202602 280808000009 808 20802080 SO SO SOS OSO SOLO O OO OOOO 0080008020 o OS 0000 OIGA o o 208 1600000000000606060606060606060606050500060005 Power button Note The system may take anywhere from 30 seconds to two minutes before video
72. d to the rack rails If qualified service providers want to remove the system from the rack for any other reason they should follow the instructions in this section Caution Unless the rack is bolted to the floor you must extend the cabinet s anti tip legs and adjust their stabilizing feet to the floor Level and secure the cabinet to provide a safe working environment Caution The chassis is heavy Two people are required to remove the system from the rack enclosure in the following procedure Before You Begin Complete this task m Identify a helper to assist you in removing the system Discuss the task and verify that your helper can safely lift and carry 34 lbs 17kg which is approximately half the weight of a fully equipped system Review the steps in the next section with your helper beforehand and discuss how to coordinate your efforts to ensure your mutual safety Caution When completing a two person procedure always communicate your intentions clearly before during and after each step to minimize confusion 20 Sun Enterprise 420R Server Owner s Guide October 1999 What to Do 1 Extend the server from the rack and then position one person on each side of the system facing the system glides When you are both in position verify that your helper understands what to do with the system after you release the server and remove it Also agree on a route to follow and visually inspect it for potential
73. de This document describes the SunVTS environment including how to start and control the various user interfaces SunVTS features are described in this document m SunVTS Test Reference Manual This document contains descriptions of each test that SunVTS software runs in the SunVTS environment Each test description explains the various test options and gives command line arguments m SunVTS Quick Reference Card This card gives an overview of the main features of the SunVTS Open Look interface Chapter 7 Diagnostics and Troubleshooting 131 How to Check Whether SunVTS Software Is Installed Before You Begin SunVTS software is an optional package that may or may not have been loaded when your system software was installed To check whether SunVTS software is installed you must access your system either from a console window or from a terminal see About Communicating With the Server on page 28 or from a remote machine logged in to the system What to Do 1 Type the following pkginfo 1 SUNWvts m If SunVTS software is loaded information about the package will be displayed a If SunVTS software is not loaded you ll see an error message ERROR information for SUNWvts was not found 2 If necessary use the pkgadd utility to load the SUNWvt s package onto your system from the Sun Update CD Note that opt SUNWvt s is the default directory for installing SunVTS software What Next Fo
74. de racks with at least four rack units 7 0 inches 17 78 cm of vertical mounting space available per server and sufficient load bearing capacity System reliability availability and serviceability are enhanced by features that include a Error correcting code ECC on memory and all data paths m Parity checking on all address buses a Front panel status indicator lights a Hot pluggable internal disk drives with easy front access Support for RAID 0 1 0 1 and 5 implementations m Power system monitoring and fault protection Power supply redundancy a Hot swap power supplies with easy front panel access m Four levels of system diagnostics a Easy front top or back access to all internal replaceable components For additional details see About Reliability Availability and Serviceability Features on page 60 Chapter1 System Overview 3 Locating Front Panel Features The illustration below shows the system control features and status indicators that are accessible from the front panel with the system front doors closed When the key in the front panel keyswitch is in the locked position the front doors are also locked preventing access to the disk drives and power supplies Before you lock the door make sure that the key is in the unlocked position and that you overlap the front doors as you close them To lock the door insert and turn the keyswitch to the locked position then remove the key This same key also c
75. dicates which part you need to replace Chapter 7 Diagnostics and Troubleshooting 123 About OpenBoot Diagnostics OBDiag OpenBoot Diagnostics OBDiag software resides in flash PROM on the main logic board OBDiag can isolate errors in the following system components m Main logic board m Diskette drive if applicable a CD ROM drive m Tape drive m Disk drives a Any option card that contains an on board self test On the main logic board OBDiag tests not only the main logic board but also its interfaces m PCI m SCSI m TPE Ethernet m Serial port m Parallel port Keyboard mouse OBDiag reports some test results via the LEDs located on the system front panel See Error Indications on page 136 for more information about LEDs and error messages OBDiag displays detailed diagnostic and error messages on a local console or terminal if one is attached to the system OBDiag tests run automatically under certain conditions You can also run OBDiag interactively from the system ok prompt For information about running OBDiag see How to Use OpenBoot Diagnostics OBDiag on page 127 When you run OBDiag interactively from the ok prompt you invoke the OBDiag menu which lets you select the tests you want to perform For information about the OBDiag menu see OBDiag Menu on page 125 The system also provides configuration variables that you can set to affect the operation of the OBDiag tests For inform
76. e How to Add an Ethernet Interface on page 49 Connect the Ethernet port to a network see How to Attach a Twisted Pair Ethernet TPE Cable on page 52 a Power on the system see How to Power On the System on page 34 Note To boot the system over an Ethernet network it is necessary that there be a bootable image for Sun4u architecture somewhere on the network For details see the installation instructions accompanying your Solaris software What to Do 1 At the ok prompt type ok show devs The show devs command lists the system devices It displays the full path name of the hme device similar to the example below pci 1f 4000 pci 5 SUNW hme 0 1 56 Sun Enterprise 420R Server Owner s Guide October 1999 2 Change the default net device At the ok prompt type ok nvalias net hme_path ok nvstore where hme_path is the full path name of the hme device in this example pcie1f 4000 pcie5 SUNW hme 0 1 3 Load and boot the operating system over the network interface Enter either of the following commands a To load the operating system into the server s volatile memory type ok boot net Note Because the operating system is only in volatile memory it is not retained across power cycles b To install the operating system onto the server s internal system disk drive type ok boot net install Both commands boot the system and the system con
77. e temperature as the drive for 24 hours This applies to cartridges for any of the tape drives offered for your system 108 Sun Enterprise 420R Server Owner s Guide October 1999 How to Insert a Tape Cartridge What to Do 1 Verify that the tape cartridge write protect switch is set correctly If the lock window is open the tape is write protected N 8 D IS IS Q Y Q SS Q R Q N Q N Q SS el Si Write protect switch 2 Insert the cartridge into the drive label side up 3 Push gently on the cartridge until it is pulled into the drive Chapter 6 Using Storage Devices 109 What Next To remove a tape cartridge from the drive see a How to Remove a Tape Cartridge on page 111 110 Sun Enterprise 420R Server Owner s Guide October 1999 How to Remove a Tape Cartridge Before You Begin Note The information in this section applies to a DDS 3 tape drive If you have a different type of tape drive installed see the specifications shipped with the drive for information What to Do Check that there is no drive activity The green activity LED should be unlit A flashing LED indicates drive activity Caution Do not eject the tape cartridge when the drive is active or you may incur data loss or equipment damage Activity LED Attention LED Eject button Push the Eject button and remove the tape cartridge
78. e October 1999 Attention tous les cordons d alimentation A n ont pas forc ment la m me puissance nominale en mati re de courant Les rallonges d usage domestique n offrent pas de protection contre les surcharges et ne sont pas pr vues pour les syst mes d ordinateurs Ne pas utiliser de rallonge d usage domestique avec votre produit Sun quip d un cordon d alimentation 4 trois fils avec prise de terre Pour carter tout risque d lectrocution branchez toujours ce cordon dans une prise mise la terre Attention votre produit Sun a t livr L avertissement suivant s applique uniquement aux syst mes quip s d un interrupteur VEILLEUSE ce produit fonctionne comme un dispositif de mise en veille uniquement C est la prise d alimentation qui sert mettre le produit hors tension Veillez donc installer le produit proximit d une prise murale facilement accessible Ne connectez pas la prise d alimentation lorsque le ch ssis du syst me n est plus aliment Attention le commutateur d alimentation de Batterie au lithium Attention sur les cartes CPU Sun une AN batterie au lithium r f rence MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ ou MK48T08 a t moul e dans l horloge temps r el SGS Les batteries ne sont pas des pi ces remplacables par le client Elles risquent d exploser en cas de mauvais traitement Ne pas jeter la batterie au feu
79. e to static electricity Static from your clothes or work environment can destroy the modules Do not remove any DIMM from its antistatic packaging until you are ready to install it on the system board Handle the modules only by their edges Do not touch the components or any metal parts Always wear a grounding strap when you handle the modules Sun Enterprise 420R System Memory Interleaving Whenever memory banks 0 and 1 are populated with identical capacity DIMMs memory reads and writes are automatically interleaved between the two banks This is called two way interleaving Two way interleaving significantly reduces the average memory latency thus improving overall system performance When all four banks contain identical capacity DIMMs the system interleaves across all four banks called four way interleaving to further reduce average memory latency For maximum performance install identical capacity DIMMs in all four memory banks The following table lists how to best populate the memory banks when configuring a server for 512 Mbytes of memory Memory Performance Level Memory Bank Population Good Banks 0 and 3 each have four 64 Mbyte DIMMs no interleaving Better Banks 0 and 1 each have four 64 Mbyte DIMMs 2 way interleaving Best Banks 0 1 2 and 3 all have four 64 Mbyte DIMMs 4 way interleaving Chapter 4 Hardware Configuration 65 About CPU Modules The UltraSPARC II CPU module is a high performance highly
80. e AC power cord from the wall power outlet only if you will be handling the power distribution board The AC power cord provides a discharge path for static electricity so you generally want to leave it plugged in during installation and repair procedures The only time you should unplug the cord is when you service the power distribution board 88 Sun Enterprise 420R Server Owner s Guide October 1999 2 Use an antistatic mat or similar surface When performing any option installation or service procedure place static sensitive parts such as disk drives on an antistatic surface The following items can be used as an antistatic surface m The bag used to wrap a Sun replacement part The shipping container used to package a Sun replacement part m Sun electrostatic discharge ESD mat part number 250 1088 available through your Sun sales representatives m Disposable ESD mat shipped with replacement parts or options 3 Use an antistatic wrist strap Attach the appropriate end to the system chassis sheet metal and attach the other end of the strap to your wrist Refer to the instructions that come with the strap System cover and lock LTT 4 Detach both ends of the strap after you have completed the installation or service procedure Chapter5 Replacing a Disk Drive 89 How to Remove a Disk Drive The system s disk hot plug feature lets you remove a disk drive without shutting down the operating system or t
81. el of diagnostics based on the setting of the OpenBoot PROM OBP variable called diag level The default setting for diag level is min If your server is set up without a local console or terminal you ll need to set up a monitor console or terminal before setting the diagnostic level See About Communicating With the Server on page 28 What to Do Note Perform this procedure with the power on and the keyswitch set to the Power On Off position With the keyswitch in the Power On Off position press the Break key on your alphanumeric terminal s keyboard or type the Stop a sequence on a Sun keyboard To enter the Stop a sequence press the Stop key and the a key simultaneously The ok prompt is displayed To set the diag level variable type the following ok setenv diag level value The value can be off min or max See OBDiag Configuration Variable Settings on page 126 for information about each setting Chapter 7 Diagnostics and Troubleshooting 129 130 About SunVTS Software SunVTS the Sun Validation and Test Suite is an online diagnostics tool and system exerciser for verifying the configuration and functionality of hardware controllers devices and platforms You can run SunVTS using any of these interfaces a command line interface a TTY interface or a graphical interface that runs within a windowed desktop environment SunVTS software lets you view and control a testin
82. em software The Operating Environment Installation CD will prompt you interactively for answers and at the end of the process you will be prompted to insert the Solaris release CD ROM from the Solaris media kit The operating environment CD ROM installation installs certain software upgrade patches to support your new hardware before you can use the Solaris release CD ROM Installing the Operating System From a Network Boot Server Follow the instructions in Installing Solaris 2 5 1 or Solaris 2 6 Software on 419 Mhz Systems part number 806 2156 This document and the accompanying CD ROM ships with your Sun Enterprise 420R system Note This document describes a command line based Solaris installation for headless servers via a tip connection or a terminal Use this document or the subsequent version accompanying the Operating Environment Installation CD to install the system software Then follow the normal boot net or boot net install procedure depending on your desired boot device 38 Sun Enterprise 420R Server Owner s Guide October 1999 Solaris 7 Software Installation Installing the Operating System From CD ROM Follow the installation instructions accompanying the Solaris release CD ROM in the Solaris media kit Also in the media kit is the Solaris on Sun Hardware Platform Guide which you should read for platform specific information about the system software installation Installing the Operating Syste
83. erface you must perform the following task Complete prerequisite steps in How to Install the Sun Enterprise 420R Server on page 13 If you are installing an additional Ethernet interface you must perform the following tasks a Install the system see How to Install the Sun Enterprise 420R Server on page 13 a Install a PCI Ethernet interface card see the Sun Enterprise 420R Server Service Manual What to Do 1 Locate the RJ 45 connector for the appropriate Ethernet interface The system comes with one TPE connector on the back panel Your system may also include one or more additional TPE connectors provided via PCI Ethernet interface cards 2 Plug in the TPE cable to the appropriate RJ 45 connector You should hear the connector tab snap into place 52 Sun Enterprise 420R Server Owner s Guide October 1999 00 0000 0000 0000 0000 00000000000000 00 0000 0000 0000 0000 0000 0000 000000000 900 0000 0000 0000 0000 0000000000000 000 0000 0000 0000 0000 0000 0000 00000 00 00 000000 00000000 0000 0000000000000000000000000000000000000000000000000 E 00 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 0000000 0000 0000 0000 0000000000000 0000000 0000 0000 0000 00000 o B a JJ EC DD 0000 IAN 0000 000000000000 7 r f ro O El e L Z EEE RE 1 PCI4 PCI 3 PCI 2 PCI 1 Uo 000000 0000 0000 0000 0000 0000 000
84. ers This manual presents information in a modular format designed to answer the type of questions that you might ask while installing configuring and using the Sun Enterprise 420R server Look at the module headings and you ll find the cue words that direct you to the categories of questions and answers such as a How to How do I do something a About Is there more information about this topic m Reference for Where can I find reference material for something You determine how much or how little of the information you need to read Using the table of contents and the information or task list on the first page of each chapter and the index you can quickly find a specific topic or task The information modules are brief however they are interrelated and refer you to other modules that you may want or need to read For instance if you re installing a disk drive and you re already familiar with the task you could go to How to Install a Disk Drive and follow the installation procedure But if you need more background information before performing the task you should first read About Disk Drives xxiii xxiv How This Book Is Organized Chapter lt elemparanumonly lt elemtext describes the system s features including the front and back panel features the system s devices and status indicators and controls Chapter lt elemparanumonly lt elemtext describes how to attach the cables needed to get the Su
85. ersion of which is included with the Solaris System Administrator AnswerBook2 that ships with Solaris software Chapter 2 System Setup 29 30 What to Do 1 Connect the terminal s data cable to serial port A on the server s back panel 00 0000 0000 0000 0000 0000000000000000 0000 0000 0000 00000000 0000000000000 000 0000 0000 0000 0000 0000900000000 000 0000 0000 0000 0000 0000 0000 00000 00 00 0000000000 0000 0000 00000000000000 00 0000 0000 0000 0000 0000 0000 000000 000 00 0000 0000 0000 0000 00000000000000 00 0000 0000 0000 0000 000 0000 0000 0000 0000 0000000000000 0000000 0000 0000 0000 00 0000 0000 00 00 0000 00000000000000 00 0000 0000 0000 0000 Ley 900 0000 0000 0000 0000 0000000000000 0000000 0000 00000000 a o 0000 0000 0000 0000000000000000 000 000000000 O 0000000 0000 0000 0000 0000000000000 0000000 0000 0000 0000 fe 9000000 0000 0000 0000 0000000000000 0000000 0000 00000000 W 00000000000000000000 00000000 0000000000 0000000 0000 00000000 000000000000 0000 0000 00000000 TP Ka COR E a Uo 00000 0000 0000 0000 00000000 0000000000 420000 0000 0000 0000 0000 00000 000000000000 olflrlle 2000 0000 0000 0000 0000 00000000 0000000000 2 Connect the terminal s power cable to an AC outlet 3 Set the terminal to receive a At 9600 baud m An 8 bit signal with no par
86. erver media kit lets you use internal disk drives in three RAID configurations RAID 0 striping RAID 1 mirroring and RAID 0 1 striping plus mirroring You can also configure drives as hot spares For more information on all supported RAID configurations see About Disk Array Configurations and Concepts on page 69 The hot plug feature of the system s internal disk drives allows the removal and installation of drives while the system is operational This capability significantly reduces system down time associated with disk drive replacement Chapter 4 Hardware Configuration 73 74 The hot plug procedure involves software commands for preparing the system prior to removing a disk drive and for reconfiguring the operating environment after installing the replacement drive The exact hot plug procedure depends on which version of the Solaris operating environment you are using For the complete procedure refer to Platform Notes Sun Enterprise 420R Server available on the Solaris on Sun Hardware AnswerBook This AnswerBook documentation is provided on the Solaris Supplement CD for the Solaris release you are running In order to perform a disk hot plug procedure you must know the physical or log
87. es two serial communication ports through a pair of DB 25 connectors located on the back panel Both ports are capable of synchronous and asynchronous communication In synchronous mode each port operates at any rate from 50 Kbaud to 256 Kbaud when the clock is generated internally When the clock is generated from an external source synchronous communication occurs at rates up to 384 Kbaud In asynchronous mode either port supports baud rates of 50 75 110 200 300 600 1200 1800 2400 4800 9600 19200 38400 57600 76800 115200 153600 230400 307200 and 460800 baud Both serial ports can be configured to provide EIA 423 or EIA 232D signal levels Signal levels are controlled by jumpers located on the system s main logic board The default setting is EIA 423 For more information about configuring the serial port jumpers see the Sun Enterprise 420R Server Service Manual See Reference for the Serial Port A and B Connectors on page 155 for the connector diagram back panel icon and pin assignments Sun Enterprise 420R Server Owner s Guide October 1999 About the Parallel Port The system provides one IEEE 1284 compatible bidirectional parallel port for connecting the system to a local printer or other compatible parallel device Comnectivity is provided by a standard 25 pin DB 25 connector on the back panel of the system The parallel port operates at a 2 Mbytes per second data transfer rate and supports the enha
88. essed air Compressed air can remove most accumulations of dust and large dirt particles If you have access to the compact disk read head verify it is dust free also 2 If spraying with compressed air fails to remove the dirt on a disc wipe the disc using a soft clean lint free dry cloth m Wipe the non labeled side of the disc radially from the center to the outside a Do not wipe in a circular motion m Wipe only the affected areas of the disc The figure below shows the correct and incorrect ways to clean a compact disc Non Labeled side Correct Incorrect What Next To insert the compact disc into the drive see a How to Insert a Compact Disc Into the Drive on page 100 114 Sun Enterprise 420R Server Owner s Guide October 1999 CHAPTER 7 Diagnostics and Troubleshooting This chapter describes the diagnostic tools available for the system and provides an introduction to using these tools The chapter also provides some information about error indications and software commands to help you determine and report to your qualified service provider what component of the system needs to be replaced For a more complete treatment of diagnostic tools see the Sun Enterprise 420R Server Service Manual With the exception of internal disk drives in the Sun Enterprise 420R server all other component installation or replacement must performed by a qualified service provider The following tasks are covered in this
89. ettings 8 standby mode 8 43 L LEDs light emitting diode See status LEDs link integrity test 48 145 146 M main logic board CPU module 66 DIMM slots 150 jumpers 80 to 82 memory bank locations 150 mat antistatic 88 memory modules DIMMs 2 64 bank locations 150 banks of 64 capacities 2 64 configuration guidelines 64 to 65 error reporting 150 handling 64 location U number 150 metadevice 69 mirroring disk 61 69 73 moden line attaching to serial port 28 29 monitor attaching 31 mouse attaching 33 moving the system precaution 34 MPEG 2 66 N network ATM 2 configuring interface 16 FDDI 2 46 name server 51 primary interface 48 setting default net device 57 Index 171 token ring 2 46 troubleshooting 145 types 16 nvalias command 57 nvedit command 146 nvstore command 146 O OBDiag OpenBoot Diagnostics 124 to 129 configuration variables 126 error reporting 124 how to use 127 to 128 interactive menu 125 overview 124 online documentation 17 OpenBoot firmware 40 OpenBoot PROM variables boot device 40 57 diag level 126 129 diag switch 119 127 operating system software installing 16 loading over a network 54 57 options installing 14 P parallel port 3 characteristics 79 location 6 pin and signal specifications 163 parity 3 30 60 71 parts shipped to you 12 PCT peripheral component interconnect buses 2 67 to 68 configuration gu
90. euillez prendre les pr cautions suivantes pendant l installation du mat riel m Suivre tous les avertissements et toutes les instructions inscrites sur le mat riel m V rifier que la tension et la fr quence de la source d alimentation lectrique correspondent la tension et la fr quence indiqu es sur l tiquette de classification de l appareil m Ne jamais introduire d objets quels qu ils soient dans une des ouvertures de l appareil Vous pourriez vous trouver en pr sence de hautes tensions dangereuses Tout objet conducteur introduit de la sorte pourrait produire un court circuit qui entra nerait des flammes des risques d lectrocution ou des d g ts mat riels Symboles Vous trouverez ci dessous la signification des diff rents symboles utilis s Attention risques de blessures corporelles et de d g ts mat riels Veuillez suivre les instructions Attention surface temp rature lev e Evitez le contact La temp rature des surfaces est lev e et leur contact peut provoquer des blessures corporelles Attention pr sence de tensions dangereuses Pour viter les risques d lectrocution et de danger pour la sant physique veuillez suivre les instructions gt e pB MARCHE Vot re syst me est sous tension courant alternatif Un des symboles suivants sera peut tre utilis en fonction du type d interrupteur de votre syst me ARRET Votre syst me est h
91. figuration Rules 66 About Peripheral Component Interconnect PCI Buses 67 Configuration Rules 68 About Disk Array Configurations and Concepts 69 Disk Concatenation 70 Disk Mirroring RAID 1 70 Disk Striping RAIDO 71 Disk Striping With Parity RAID5 71 Hot Spares 71 Hot Plug 72 About Internal Disk Drives 73 Configuration Rules 74 About Power Supplies 75 About the Standard Ethernet Port 77 About the Serial Ports 78 About the Parallel Port 79 About the Main Logic Board Jumpers 80 About Serial Port Jumpers 81 About Flash PROM Jumpers 82 About the External SCSI Port 83 Target Devices 83 Bus Length 83 External SCSI Cabling and Termination 84 Multi initiator Support 85 Configuration Rules 85 Contents xix 5 Replacing a Disk Drive 87 How to Avoid Electrostatic Discharge 88 How to Remove a Disk Drive 90 How to Install a Disk Drive 93 How to Initiate a Reconfiguration Boot 96 6 Using Storage Devices 99 How to Insert a Compact Disc Into the Drive 100 How to Eject a Compact Disc With Software Commands 102 How to Eject a Compact Disc Manually 104 How to Eject a Compact Disc in an Emergency 106 About the Tape Drive and Tape Cartridges 108 Handling and Storing Tape Cartridges 108 Thermal Conditioning 108 How to Insert a Tape Cartridge 109 How to Remove a Tape Cartridge 111 How to Control the Tape Drive 112 How to Clean the Tape Drive 113 How to Clean a Compact Disc 114 7 Diagnostics and Troubleshooting 115 About Diagnost
92. figuration parameter 119 127 dimensions See specifications DIMMs dual in line memory modules See memory modules disc compact See compact disc disk configuration array 69 concatenation 70 guidelines 73 to 74 hot plug 61 72 73 hot spares 71 73 mirroring 61 69 73 RAID 0 61 71 73 RAID 1 61 70 73 RAID 5 61 71 striping 61 71 73 disk drive 2 caution 34 97 configuration guidelines 73 to 74 hot plug 61 73 installing 93 to 95 locating drive bays 4 73 74 removing 90 to 92 troubleshooting 148 disk LEDs 5 140 documentation online 17 related xxvi door lock 4 drivers 2 E ECC error correcting code 60 eepromcommand 146 EIA electronic industries association 1 EIA 232D serial communications 78 81 EIA 423 serial communications 78 81 eject cd command 102 104 ejecting a compact disc 102 to 105 electrostatic damage preventing 88 emergency eject of a compact disc 106 EPP enhanced parallel port protocol 79 error correcting code ECC 3 60 error messages correctable ECC error 60 log file 136 140 memory related 150 OBDiag 124 POST diagnostics 119 122 137 etc hostname file 50 etc hosts file 51 Ethernet 2 77 adding an interface 49 as default boot device 55 57 booting over main logic board interface 54 booting over PCI based interface 56 characteristics 77 configuring interface 16 47 77 link integrity test 48 145 to 146 twisted pair cable attaching
93. fter you have installed any new part that plugs in to the main logic board or any internal or external storage device you must perform a reconfiguration boot so that your system is able to recognize the newly installed option s Performing a reconfiguration boot is not necessary after hot plugging a disk drive doors are properly installed 1 Caution Before you power on the system make sure that the system cover and What to Do 1 Turn on power to any peripherals and external storage devices Read the documentation supplied with the device for specific instructions 2 Turn on power to the monitor or terminal and open your console A terminal or monitor is required for viewing system messages For setup instructions see How to Attach an Alphanumeric ASCII Terminal on page 29 or How to Configure a Local Graphics Console on page 31 3 Turn the front panel keyswitch to the Power On Off position and press the Power button once See About the Status and Control Panel on page 7 To run power on self test POST and OpenBoot Diagnostic tests to verify that the system functions correctly with the new part s you have just installed see Diagnostics and Troubleshooting on page 115 4 When the system banner is displayed on the monitor or terminal immediately enter the Stop a sequence on the Sun keyboard or press the Break key on the terminal keyboard The system banner contains the Ethernet address
94. g session over modem lines or over a network Using a remote system you can view the progress of a SunVTS testing session change testing options and control all testing features of another system on the network Useful tests to run on your system are listed below SunVTS Test Description ecpptest Verifies the ECP1284 parallel port printer functionality cdtest Tests the CD ROM drive by reading the disc and verifying the CD table of contents TOC if it exists disktest Verifies local disk drives fputest Checks the floating point unit fstest Tests the integrity of the software s file systems m64test Tests the PGX frame buffer card mptest Verifies multiprocessor features for systems with more than one processor nettest Checks all the hardware associated with networking for example Ethernet token ring quad Ethernet fiber optic 100 Mbit per second Ethernet devices pmem Tests the physical memory read only sptest Tests the system s on board serial ports tapetest Tests the various Sun tape devices vmem Tests the virtual memory a combination of the swap partition and the physical memory Sun Enterprise 420R Server Owner s Guide October 1999 For More Information The following documents provide information about SunVTS software They are available on Solaris on Sun Hardware AnswerBook This AnswerBook documentation is provided on the Sun Updates CD for the Solaris release you are running m SunVTS User s Gui
95. he concatenated disks are filled with data sequentially with the second disk being written to when no space remains on the first the third when no room remains on the second and so on Disk Mirroring RAID 1 Disk mirroring is a technique that uses data redundancy two complete copies of all data stored on two separate disks to protect against loss of data due to disk failure One metadevice is created from two disks Whenever the operating system needs to write to the mirrored metadevice both disks are updated The disks are maintained at all times with exactly the same information When the operating system needs to read from the mirrored metadevice it reads from whichever disk is more readily accessible at the moment The scheme is sometimes called RAID 1 where RAID stands for redundant arrays of inexpensive disks RAID 1 offers the highest level of data protection but storage costs are high since all data is stored twice Sun Enterprise 420R Server Owner s Guide October 1999 Disk Striping RAID 0 Disk striping sometimes called RAID 0 is a technique for increasing system throughput by using several disk drives in parallel Whereas in non striped disks the operating system writes a single block to a single disk in a striped arrangement each block is divided and portions of the data are written to different disks HN Fe HL e System performance using RAID 0 will be better than using RAID 1 or 5 but the possibilit
96. he following procedure assumes that you are familiar with the OpenBoot firmware and that you know how to enter the OpenBoot environment For more information about the OpenBoot firmware see the OpenBoot 3 x Command Reference Manual in the Solaris System Administrator AnswerBook collection for your specific Solaris release 40 Sun Enterprise 420R Server Owner s Guide October 1999 What to Do 1 At the ok prompt type ok setenv boot device device specifier where the device specifier is one of the following m cdrom Selects the CD ROM drive m disk Selects the hard disk m tape Selects the SCSI tape drive m net Selects the Ethernet interface on the main logic board a full path name Selects the Ethernet interface specified by the path name Note You can also specify the name of the program to be booted as well as the way the boot program operates For more information see the OpenBoot 3 x Command Reference Manual in the Solaris System Administrator AnswerBook collection for your specific Solaris release If you want to select a network interface other than the system board Ethernet interface as the default boot device you can determine the full path name of each interface by typing ok show devs The show devs command lists all the installed system devices including any PCI network interface s The output displays the full path name of each PCI device An example of a PCI path name is s
97. he rack For additional information on the slide assemblies and rack enclosers see the setup guide and the owner s guide Caution The chassis is heavy and two people are required to place the system into the rack slide assembly in the following procedure Before You Begin Complete the following tasks Identify a helper to assist you in removing the system Verify that your helper can safely lift and carry 34 lbs 17kg which is approximately half the weight of a fully equipped system Assemble the correct tools for the procedure See Tools Required for Setup and Rackmounting on page 12 Open and remove the rack enclosure front door Slide each rack assembly s inner slide back into its assembly until the slide comes to a complete stop against the interior glide tab Caution When completing a two person procedure always communicate your intentions clearly before during and after each step to minimize confusion Chapter 2 System Setup 23 What to Do 1 Extend the cabinet s anti tip legs tip legs and adjust their stabilizing feet to the floor Level and secure the cabinet to provide a safe working environment See Tools Required for Setup and Rackmounting on page 12 for useful tools required for this procedure n Caution Unless the rack is bolted to the floor you must extend the cabinet s anti 2 Position one person on each side of the system facing the inner glides on the syste
98. hown below pci 1f 4000 ebus 1 SUNW p11 14 504000 2 To reboot the system from the new boot device type ok reset Note You can also power cycle the system using the front panel keyswitch and Power button See How to Power On the System on page 34 for more information Chapter 2 System Setup 41 What Next For more information about using the OpenBoot firmware see the OpenBoot 3 x Command Reference Manual in the Solaris System Administrator AnswerBook collection for your specific Solaris release 42 Sun Enterprise 420R Server Owner s Guide October 1999 How to Power Off the System Caution Before turning off system power halt the operating system as described below Failure to halt the operating system properly can result in loss of disk drive data What to Do Notify users that the system will be powered down Back up the system files and data if necessary Halt the operating system using the appropriate commands Refer to the Solaris Handbook for Sun Peripherals that corresponds to your operating system Wait for the system halt messages and the ox prompt Note If the system hangs holding the Power button down for five seconds while the keyswitch is in the Power On Off positon will cause an immediate hardware power off Turn the keyswitch on the front panel of the system to the Standby position Standby position amp Sun EN
99. ic Tools 116 About Power On Self Test POST Diagnostics 118 How to Use POST Diagnostics 119 About OpenBoot Diagnostics OBDiag 124 OBDiag Menu 125 OBDiag Configuration Variable Settings 126 How to Use OpenBoot Diagnostics OBDiag 127 How to Set the Diagnostic Level for POST and OBDiag 129 xx Sun Enterprise 420R Server Owner s Guide October 1999 About SunVTS Software 130 How to Check Whether SunVTS Software Is Installed 132 How to Use SunVTS Software 133 About Sun Enterprise SYMON Software 135 About Troubleshooting Your System 136 Error Indications 136 Software Commands 141 About Diagnosing Specific Problems 145 Network Communications Failure 145 Power On Failure 147 Video Output Failure 147 Disk or CD ROM Drive Failure 148 SCSI Controller Failure 149 Power Supply Failure 150 DIMM Failure 150 A Connector Signal Descriptions 153 B System Specifications 165 Index 169 Contents xxi xxii Sun Enterprise 420R Server Owner s Guide October 1999 Preface The Sun Enterprise 420R Server Owner s Guide answers your questions about setting up and running the Sun Enterprise 420R server Features and options setup and installation troubleshooting and network administration information for the Sun Enterprise 420R server are covered in this manual With the exception of internal disk drives in the Sun Enterprise 420R server all other component or part installation or replacement is to be performed by qualified service provid
100. ic board The operating system cannot recognize newly added devices or parts until you have performed a reconfiguration boot The new boot will add any new devices to the factory configured device tree To power on the system after adding optional devices or parts see How to Initiate a Reconfiguration Boot on page 96 The method that you will use to boot your system depends on how you will configure the system What to Do The Sun Enterprise 420R server requires the Solaris 2 6 Hardware 5 98 operating environment or the Solaris 7 Hardware 8 99 operating environment and subsequent compatible operating system releases Chapter 2 System Setup 37 Solaris 2 6 Hardware 5 98 Installation Requirement Installing the Operating System From CD ROM If you are installing Solaris 2 6 Hardware 5 98 software you will use a two CD ROM process First you use the Operating Environment Installation CD included with your system then you will use the Solaris release CD ROM from your media kit Follow the instructions in Installing Solaris 2 5 1 or Solaris 2 6 Software on 419 Mhz Systems part number 806 2156 This document and the accompanying CD ROM ships with your Sun Enterprise 420R system Note This document describes a command line based Solaris installation for headless servers via a tip connection or a terminal Use this document or its subsequent version accompanying the Operating Environment Installation CD to install the syst
101. ical device name for the drive that you want to install or remove If your system encounters a disk error often you can find messages about failing or failed disks in your system console This information is also logged in the var adm messages file s These error messages typically refer to a failed disk drive by its physical device name such as devices pci 1f 4000 scsi 3 sd b 0 or by its logical device name such as c0t1140 In addition some applications may report a disk slot number 0 through 1 You can use the following table to associate internal disk slot numbers with the logical and physical device names for each disk drive Disk Slot Number Logical Device Name Physical Device Name Slot 0 c0t0d0 devices pci 1f 4000 scsi 3 sd 0 0 Slot 1 c0t1d0 devices pci 1f 4000 scsi 3 sd 1 0 Configuration Rules The following rules apply for your system a You must use Sun standard 3 5 inch wide and 1 inch high 8 89 cm x 2 5 cm disk drives that are UltraSCSI compatible and run at 10 000 revolutions per minute rpm m The SCSI IDs for the disks are hardwired on the disk backplanes There is no need to set any SCSI ID jumpers on the disk drives themselves The SCSI target address SCSI ID of each disk drive is determined by the slot location where the drive is connected to its UltraSCSI backplane m The disk drives share the internal SCSI bus with the SCSI removable media devices in the removable media assembly RMA The removable
102. idelines 67 to 68 parity protection 60 slot characteristics 68 PCT peripheral component interconnect card configuration guidelines 67 to 68 device name 41 frame buffer card 31 host adapters 2 slot characteristics 68 slot locations 6 68 peripheral component interconnect See PCI card PCI buses pkgadd utility 132 pkginfo command 132 POST diagnostics error reporting 122 137 how to use 119 123 overview 118 setting the diagnostics level 129 power LED indicator 9 turning off 43 turning on 34 power cord AC when to disconnect 88 power supply 5 configuration guidelines 75 default 5 display 5 hot swap capability 3 62 76 output capacity 75 redundancy 3 62 75 troubleshooting 150 power supply LEDs 136 139 power on self test See POST diagnostics pre POST preparation setting up tip connection 119 verifying baud rate 121 probe scsi command 143 149 probe scsi all command 149 prtdiag command 141 R RAID redundant arrays of inexpensive disks See disk configuration reconfiguration boot 96 reliability availability and serviceability 60 to 63 removable media assembly configuration 83 to 86 reset command 41 Index 172 Sun Enterprise 420R Server Owner s Guide October 1999 S SCSI small computer systems interconnect bus length 83 85 cabling guidelines 84 configuration guidelines 83 to 86 connector location 6 controller troubleshooting 149 multi initiator support 85 parit
103. image for Sun4u architecture somewhere on the network For details see the installation instructions accompanying your Solaris software What to Do O Atthe ox prompt type either of the two following commands a To load the operating system into the server s volatile memory type ok boot net Note Because the operating system is only in volatile memory it is not retained across power cycles 54 Sun Enterprise 420R Server Owner s Guide October 1999 b To install the operating system onto the server s internal system disk type ok boot net install Both commands boot the system and the system console displays the system prompt What Next If you want to use the main logic board Ethernet interface as the default boot device you must change the value of certain OpenBoot parameters For more information see the OpenBoot 3 x Command Reference Manual in the Solaris System Administrator AnswerBook for your specific Solaris release Chapter 3 Administration and Network Setup 55 How to Boot the System Using a PCI Based Ethernet Interface Before You Begin Before you can boot the system over a network interface you must complete the installation procedure see a How to Install the Sun Enterprise 420R Server on page 13 Specifically you must perform the following tasks m Set up a system console see About Communicating With the Server on page 28 m Configure the PCI based Ethernet port se
104. imum bus length is 1 5 meters 4 92 feet Chapter 4 Hardware Configuration 85 86 You must include the Sun Enterprise 420R server internal bus length of 2 952 feet 0 9 meter in your bus length calculations For fast wide performance on the external SCSI bus the maximum Sun supported SCSI bus length for daisy chained SCSI devices is 6 meters 19 7 feet including the Sun Enterprise 420R internal bus length UltraSCSI devices can be mixed with non UltraSCSI devices on the same bus The UltraSCSI devices will still operate at UltraSCSI speeds 40 Mbytes sec provided that the rules for UltraSCSI cabling bus length termination and target devices are followed If all external SCSI devices use 68 pin connectors connect all non Sun devices to the system first and connect a Sun autoterminating device to the end the chain If external mass storage devices consist of 68 pin devices and 50 pin devices connect the Sun 68 pin devices to the system first and terminate the chain with a 50 pin device and its terminator The 68 pin device connected to the 68 50 pin adapter cable must be autoterminating in order to terminate the high order bits If you install an internal tape drive into the system you should assign it target address 4 or 5 If you install an internal CD ROM into the system you should assign it target address 6 If these drives have been factory installed they are configured with the correct addresses for the system The rem
105. in adapter cable must be autoterminating in order to terminate the high order bits Caution Do not connect 68 pin devices after 50 pin devices SCSI bus errors will occur 84 Sun Enterprise 420R Server Owner s Guide October 1999 The following figures provide a summary of the cabling guidelines Autoterminating System Non Sun device Sun device Sun device 68 68 68 68 68 68 Autoterminating System Sun device Sun device 50 pin device 68 68 68 68 68 50 Terminator Adapter cable Multi initiator Support The SCSI implementation of the system includes multi initiator support any external host adapter on the bus can drive Termpower This means that if the system should lose power the devices on the SCSI bus except those powered by the system can continue to operate Configuration Rules For fast wide performance you can connect up to 12 devices to the external SCSI bus For UltraSCSI performance no more than seven devices may be connected Each device must have a unique target address SCSI ID in the range from 0 to 15 You cannot assign target address 7 to any device it is reserved for the host adapter on the main logic board For UltraSCSI performance on the external SCSI bus all cables used must be UltraSCSI compliant and you must adhere to the following bus length restrictions m For 1 to 3 devices the maximum bus length is 3 meters 9 84 feet m For 4 to 7 devices the max
106. interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconnait les efforts de pionniers de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une licence non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci s de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun CETTE PUBLICATION EST FOURNIE EN L ETAT ET AUCUNE GARANTIE EXPRESSE OU IMPLICITE N EST ACCORDEE Y COMPRIS DES GARANTIES CONCERNANT LA VALEUR MARCHANDE L APTITUDE DE LA PUBLICATION A REPONDRE A UNE UTILISATION PARTICULIERE OU LE FAIT QU ELLE NE SOIT PAS CONTREFAISANTE DE PRODUIT DE TIERS CE DENI DE GARANTIE NE S APPLIQUERAIT PAS DANS LA MESURE OU IL SERAIT TENU JURIDIQUEMENT NUL ET NON AVENU Ob mee y y Adobe PostScript Regulatory Compliance Statements Your Sun product is marked to indicate its compliance class e Federal Communications Commission FCC USA Department of Communications DOC Canada e Voluntary Control Council for Interference VCCI Japan e Bureau of Standards Metrology and Inspection BSMI Taiwan Please read the appropriate section that corresponds to the marking on your Sun product before attempting t
107. ion level you have access to SunVTS diagnostics Like OBDiag SunVTS provides a comprehensive test of the system including its external interfaces SunVTS also allows you to run tests remotely over a network connection You can only use SunVTS if the operating system is running For more information about SunVTS see About SunVTS Software on page 130 How to Use SunVTS Software on page 133 and How to Check Whether SunVTS Software Is Installed on page 132 Another application level program called Sun Enterprise SyMON provides you with a variety of continuous system monitoring capabilities It allows you to monitor system hardware status and operating system performance of your server For more information about Sun Enterprise SyMON software see About Sun Enterprise SyMON Software on page 135 Chapter 4 Hardware Configuration 63 64 About Memory The system s main logic board provides 16 slots for high capacity dual inline memory modules DIMMs The system supports Sun standard 200 pin 5 volt 60 nanosecond memory modules Modules of 32 64 or 256 Mbyte capacities can be installed in the system Total main memory is expandable up to 4 Gbytes Memory slots are organized into four banks banks 0 through 3 with each bank comprising four slots The system reads from or writes to all four DIMMs in a bank at the same time DIMMs therefore must be added four at a time in the same bank For the DIMM bank org
108. is lit This green LED is lit to indicate that the primary circuit has power When this LED is lit the power supply is providing Standby power to the system Chapter 7 Diagnostics and Troubleshooting 139 Disk LEDs The disk LEDs are visible from the front of the system when the left door is open as shown in the following figure Internal disk drive LEDs GOO QOOSSQgugggs S When a disk LED lights steadily and is green it indicates that the slot is populated and that the drive is receiving power When an LED is green and blinking it indicates that there is activity on the disk Error Messages Error messages and other system messages are saved in the file var adm messages The two firmware based diagnostic tools POST and OBDiag provide error messages either locally on the system console or terminal or in a remote console window through a tip connection These error messages can help to further refine your problem diagnosis See OBDiag Configuration Variable Settings on page 126 for additional details 140 Sun Enterprise 420R Server Owner s Guide October 1999 Software Commands The system software provides Solaris operating environment commands and OpenBoot PROM OBP commands that you can use to diagnose problems For more information about Solaris commands see the appropriate man pages For additional information about OBP commands see the OpenBoot 3 x Command Reference Manual An
109. ise 420R Server Owner s Guide Application Title Server rackmounting and setup Installation and removal of parts by trained Sun Microsystems service providers Late breaking product news and information Sun Enterprise 420R Server Setup and Rackmounting Guide Sun Enterprise 420R Server Service Manual Sun Enterprise 420R Server Product Notes Performing diagnostic tests SunVTS User s Guide SunVTS Quick Reference Card SunVTS Test Reference Manual Sun Enterprise SYMON User s Guide System and network administration Solaris System Administrator AnswerBook SPARC Installing Solaris Software Using operating system software Solaris User s Guide Miscellaneous Solaris on Sun Hardware AnswerBook Solaris Handbook for Sun Peripherals Solaris 7 Sun Hardware Platform Guide Sun Enterprise 420R Server Owner s Guide October 1999 Accessing Sun Documentation Online The docs sun com M web site enables you to access Sun technical documentation on the Web You can browse the docs sun com archive or search for a specific book title or subject at http docs sun com Sun Welcomes Your Comments We are interested in improving our documentation and welcome your comments and suggestions You can email your comments to us at docfeedback sun com Please include the part number 8xx xxxx xx of your document in the subject line of your email Preface xxvii xxviii Sun Enterprise 420
110. isted pair cable 52 location 6 pin and signal specification 157 troubleshooting 115 to 151 See also diagnostics CD ROM drive 148 disk drive 148 memory 150 network 145 power supply 150 SCSI controller 149 video output 147 U UltraSCSI ultra small computer system interface port pin and signal specification 159 UltraSCSI disk drive See disk drive UltraSPARC II CPU See CPU module universal PCI card 67 Index 173 UPA to PCI ultra port architecture to peripheral component inter connect bridge 67 to 68 V verifying baud rate 121 video out failure 147 Visual Instruction Set 66 W watch net all command 145 weight See specifications wrist strap antistatic 88 89 write enabling a tape cartridge 109 write protecting a tape cartridge 109 X xhost command 133 Index 174 Sun Enterprise 420R Server Owner s Guide October 1999
111. ity and 1 stop bit See the documentation accompanying your terminal for more information What Next You can now issue system commands from the terminal keyboard and view system messages Continue with your installation or diagnostic procedure as needed Sun Enterprise 420R Server Owner s Guide October 1999 How to Configure a Local Graphics Console Before You Begin If your server is configured without a local graphics console you need to install one in order to install the system and to run diagnostic tests For background information see About Communicating With the Server on page 28 Alternatively you can attach an alphanumeric ASCII terminal or a modem serial line to the system s serial port see How to Attach an Alphanumeric ASCII Terminal on page 29 To install a local graphics console you must have A supported PCI based graphics frame buffer card A monitor with appropriate resolution A Sun compatible keyboard A Sun compatible mouse and mouse pad What to Do Install the graphics card into a vacant PCI slot Note Installation must be performed by a qualified service provider For further information see the Sun Enterprise 420R Server Service Manual or contact your qualified service provider Chapter 2 System Setup 31 2 Attach the monitor video cable to the graphic card s video port Tighten the thumbscrews to secure the connection 00 0000 0000 0000 0000
112. k rate that is a ratio of the speed of the CPU modules For more information about CPU modules see About CPU Modules on page 66 2 System main memory is provided by up to 16 dual in line memory modules DIMMs each of which is capable of storing 32 64 or 256 Mbytes of data Total main memory is expandable up to 4 Gbytes To enhance memory I O performance the system transfers 64 bytes of data into or from memory on each memory transfer For more information about system memory see About Memory on page 64 System I O is handled by two separate Peripheral Component Interconnect PCI buses These industry standard buses support all main logic board I O and up to four PCI interface cards One PCI bus operates at a 33 MHz clock rate and supports up to three PCI cards while the other bus can operate at either 33 MHz or 66 MHz and supports one PCI card All PCI cards plug in to slots provided on the system s main logic board For more information about PCI buses see About Peripheral Component Interconnect PCI Buses on page 67 Internal disk storage is provided by up to two 1 inch high 3 5 inch wide 2 54 cm x 8 89 cm Ultra Small Computer System Interface UltraSCSI disk drives Both drives are supported on the same channel with a 40 Mbyte per second wide UltraSCSI interface provided direct to the system s main logic board Systems configured with two disk drives can provide software mirroring and full hot pluggable bo
113. le MHz MB Impl Mask 0 0 0 450 4 0 US II 10 0 0 1 ah 450 4 0 US II 10 0 0 2 2 450 4 0 US II 10 0 0 3 3 450 4 0 US II 10 0 IO Cards Bus Brd Type MHz Slot Name Model 0 PCI 33 I network SUNW hme 0 PCI 33 3 scsi glm disk block Symbios 53C875 0 PCI 33 3 scsi glm disk block Symbios 53C875 visions 3 POST 1 2 7 1999 05 24 17 33 Sun Enterprise 420R Server Owner s Guide October 1999 OBP show devs Command If you are working from the OBP prompt ok you can use the OBP show devs command to list the devices in the system configuration OBP printenv Command Use the OBP printenv command to display the OpenBoot PROM configuration variables stored in the system NVRAM The display includes the current values for these variables as well as the default values OBP probe scsi and probe scsi all Commands To diagnose problems with the SCSI subsystem you can use the OBP probe scsi and probe scsi all commands Both commands require that you halt the system Note When it is not practical to halt the system you can use SunVTS as an alternative method of testing the SCSI interfaces See About Diagnostic Tools on page 116 for more information The probe scsi command transmits an inquiry command to all SCSI devices connected to the main logic board SCSI interfaces This includes any tape or CD ROM drive in the removable media assembly RMA any internal disk drive and any device connected to the external SCSI connector
114. ly for your system m You can install up to four UltraSPARC II CPU modules into the server m The first CPU module is inserted into CPU slot 2 J0301 two CPU modules are installed into CPU slot 2 J0301 and into CPU slot 1 J0201 three CPU modules are installed into CPU slot 2 J0301 into CPU slot 1 J0201 and into CPU slot 3 J0401 while four CPU modules occupy all the CPU module slots a If you install more than one CPU module the modules must operate at identical clock speeds 450 MHz for example and they must have the same size cache memory This generally means the CPU modules must have the same part number For information about the CPU slot locations on the main logic board see the Sun Enterprise 420R Server Service Manual 66 Sun Enterprise 420R Server Owner s Guide October 1999 About Peripheral Component Interconnect PCI Buses All system communication with storage peripherals and network interface devices is mediated by a Ultra Port Architecture to Peripheral Component Inter connect UPA to PCI bridge chip located on the system s main logic board This bridge chip manages communication between the UPA bus and the system s two PCI buses These PCI buses support slots for up to four PCI interface cards One PCI bus bus 0 also handles communication between the system and devices connected to the main logic board s SCSI FastEthernet serial parallel and keyboard mouse ports PCI cards come in a variety
115. ly one power supply installed You can use a second supply to provide redundancy allowing the system to continue operating should one of the power supplies fail If your server includes a second power supply connect the second AC power cord to the left inlet labeled 2 on the back panel You may connect the second power supply to the same AC circuit as the first supply However for increased system redundancy you should connect each power supply to a separate circuit Chapter 4 Hardware Configuration 75 76 Removing and replacing a power supply can only be performed by a qualified service provider For information about removing and installing power supplies see the Sun Enterprise 420R Server Service Manual Power supplies in a redundant configuration feature a hot swap capability This means that you can remove and replace a faulty power supply without turning off the system power or even shutting down the operating system Caution When removing a hot swappable power supply do not disengage and reengage the supply in rapid succession Always remove a supply completely before reinserting the same supply or a replacement supply Rapid seating and unseating of power supplies may result in false error conditions Three LED indicators on the front of the power supply display AC and DC status and fault conditions For additional details see Power Supply LEDs on page 139 Note Sun Enterprise 420R power supplies will sh
116. m Allen wrenches to remove the rackmount cabinet side panels if necessary a A spirit level for levelling the rackmount cabinet front to back and side to side if necessary 12 Sun Enterprise 420R Server Owner s Guide October 1999 How to Install the Sun Enterprise 420R Server Before You Begin The Sun Enterprise 420R server is a general purpose server which you can use for many types of applications Exactly how you set up your machine depends in some measure upon what you want it to do This procedure is intended to be as generic as possible so as to cover the needs of most sites Even so you will need to make certain decisions to complete the procedure a On which network or networks do you intend your machine to operate For background information about network support see About Network Interface Options on page 46 How do you want to use configure your machine s internal disks For background information about internal disk use see About Disk Array Configurations and Concepts on page 69 What software do you intend to load Software included in the server media kit or other software products may impose certain disk space or disk partitioning requirements Refer to the documentation accompanying the software to determine those requirements Once you ve answered these questions you re ready to begin the installation procedure What to Do Verify that you ve received all the parts of your s
117. m From a Network Boot Server See the installation instructions accompanying your Solaris software Also read the Solaris on Sun Hardware Platform Guide which contains platform specific information about the system software installation Then follow the normal boot net or boot net install procedure depending on your desired boot device Chapter 2 System Setup 39 How to Select the Boot Device Before You Begin Before you can select a boot device you must complete the installation procedure see a How to Install the Sun Enterprise 420R Server on page 13 Specifically you must perform the following tasks m Set up a system console see About Communicating With the Server on page 28 a Power on the system see How to Power On the System on page 34 If you want to boot across a network interface then you must also perform the following tasks a Configure the Ethernet port see How to Configure the Standard Ethernet Interface on page 47 m Attach the Ethernet port to a network see How to Attach a Twisted Pair Ethernet TPE Cable on page 52 The device that is used to boot the system is determined by the setting of an OpenBoot firmware configuration parameter called boot device The default order of settings of this parameter is disk net Because of this setting the firmware first attempts to boot from the system hard drive and if that fails then from the main logic board Ethernet interface T
118. m chassis When you are both in position verify that your helper understands what to do with the system after you lift it Also agree on a route to follow to the rack enclosure and visually inspect it for potential safety hazards for example cables on the floor other people working in the vicinity and so on 3 Lift the system Each person should place both hands beneath the chassis and support half the weight of the system 4 Carry the system from its location to the front of the rack enclosure 24 Sun Enterprise 420R Server Owner s Guide October 1999 5 Insert the system glides into the inner slides of the rack glides Verify that the empty rack slides are completely inside their protective outer glides Slide the crimped end of each system glide into the corresponding inner slide within the rack glide k SOS OO EE pd 6 Slide the system smoothly into the rack slide assemblies until it stops inside the rack enclosure The flat spring catches on both slide assemblies stop the slide assembly as you push the server into the rack Chapter 2 System Setup 25 7 Simultaneously press in on both flat spring catches and slide the system completely into the rack Each person presses one spring catch and helps slide the system completely into the rack enclosure oe0e00000000000000 SSS A sssssses ss 200000000000000000000000
119. mands This document does not contain comprehensive information on basic UNIXO commands and procedures such as shutting down the system booting the system and configuring devices See one or more of the following for this additional information m Solaris Handbook for Sun Peripherals m AnswerBook and AnswerBook2 online documentation for the SolarisTM software environment a Other software documentation that you received with your system Typographic and Command Entry Conventions Typeface or Symbol Meaning AaBbCc123 The names of commands files and directories on screen computer output AaBbCc123 What you type when contrasted with on screen computer output AaBbCc123 Book titles new words or terms words to be emphasized Command line command and variable entry replace the variable with a real name or value and then press the Return or Enter key Examples Edit your login file Use 1s a to list all files 9 You have mail o 3 su Password Read Chapter 6 in the User s Guide These are called class options You must be superuser to do this To delete a file type rm filename Preface xxv Shell Prompts Shell C shell C shell superuser Bourne shell and Korn shell Prompt machine_name machine_name Bourne shell and Korn shell superuser Related Documentation The following documents contain topics that relate to the information in the Sun Enterpr
120. mentation ordered separately Verify that you ve received everything you ordered In addition you should have received the media and documentation for all appropriate system software ordered separately Verify that you ve received everything you ordered Note Inspect all shipping cartons for evidence of physical damage If a shipping carton is damaged request that the carrier s agent be present when the carton is opened Keep all contents and packing material for the agent s inspection Save the original shipping containers and packing materials in case you need to store or ship your system If you cannot store the shipping materials recycle or dispose of the materials properly Consult your local recycling authority for information Using the Setup and Rackmounting Guide Shipped with your system is the Sun Enterprise 420R Server Setup and Rackmounting Guide that describes procedures for rackmounting the server and attaching all cords and cables needed to get the server up and running Use this owner s guide with the setup and rackmounting guide to install your server Tools Required for Setup and Rackmounting The following is a list of tools that you will need to locate before you rackmount the server in a standard ElA compliant rack a A Phillips 2 screwdriver and a flat blade screwdriver m An adjustable wrench to tighten the nuts on the slide bracket assemblies and to adjust the feet on the cabinet anti tip legs
121. n L utilisation de contr les de Normativas de seguridad El siguiente texto incluye las medidas de seguridad que se deben seguir cuando se instale alg n producto de Sun Microsystems Precauciones de seguridad Para su protecci n observe las siguientes medidas de seguridad cuando manipule su equipo m Siga todas los avisos e instrucciones marcados en el equipo m Aseg rese de que el voltaje y la frecuencia de la red el ctrica concuerdan con las descritas en las etiquetas de especificaciones el ctricas del equipo m No introduzca nunca objetos de ning n tipo a trav s de los orificios del equipo Pueden haber voltajes peligrosos Los objetos extra os conductores de la electricidad pueden producir cortocircuitos que provoquen un incendio descargas el ctricas o da os en el equipo S mbolos En este libro aparecen los siguientes s mbolos personales y da os al equipo Siga las Precauci n Existe el riesgo de lesiones instrucciones Precauci n Superficie caliente Evite el contacto Las superficies est n calientes y pueden causar da os personales si se tocan Safety Agency Compliance Statements xiii A Precauci n Voltaje peligroso presente Para reducir el riesgo de descarga y da os para la salud siga las instrucciones Encendido Aplica la alimentaci n de CA al sistema Seg n el tipo de interruptor de encendido que su equipo tenga es posible que se utilice uno
122. n Enterprise 420R server hardware up and running For information about rackmounting the server consult the Sun Enterprise 420R Server Setup and Rackmounting Guide that accompanied your system For the operating system software the chapter explains what you need to do and points you to the appropriate software manuals for additional information Chapter lt elemparanumonly lt elemtext focuses on the administrative information and tasks associated with the configuring of Ethernet interfaces and on booting a PCI based Ethernet system Chapter lt elemparanumonly lt elemtext describes the hardware configuration of the system Chapter lt elemparanumonly lt elemtext describes what you need to know and need to do to install remove or replace an internal disk drive Chapter lt elemparanumonly lt elemtext describes basic information about how to use the CD ROM and tape devices Chapter lt elemparanumonly lt elemtext introduces the diagnostic tools available for the system and explains how to use these tools focusing only on the disk drive It also introduces you to error indications and software commands to help determine what component of the system if any needs to be replaced A more detailed treatment of diagnostics is provided in the Sun Enterprise 420R Server Service Manual The Appendices list accessible connector pinouts and system specifications Sun Enterprise 420R Server Owner s Guide October 1999 Using UNIX Com
123. nced parallel port EPP protocol modes as well as standard Centronics Nibble and Byte modes See Reference for the Parallel Port Connector on page 163 for the connector diagram back panel icon and pin assignments Chapter 4 Hardware Configuration 79 80 About the Main Logic Board Jumpers The jumpers on the main logic board have the following functions To configure the serial ports for either EIA 423 or EIA 232D operation For information about the ElA 423 232D jumper settings and about configuring them see About Serial Port Jumpers on page 81 m To affect the operation of the flash PROM located on the main logic board For information about the flash PROM jumper settings see About Flash PROM Jumpers on page 82 Modifying jumper settings can only be performed by a qualified service provider For more information about changing jumper settings see the Sun Enterprise 420R Server Service Manual Jumpers are marked on the main logic board with jumper addresses For example the serial port jumpers are marked J2805 and J2804 Jumper pins are located immediately adjacent to the jumper address Pin 1 is marked with an asterisk in one of the positions shown below JX XXX ___________ Jumper address E O o Pins x Asterisk indicates pin 1 OO OO Sun Enterprise 420R Server Owner s Guide October 1999 About Serial Port
124. ned for use with the Sun Enterprise 420R server s internal and external disk drives The software supports a variety of configurations called disk arrays which improve storage performance capacity and availability Note Solstice DiskSuite and other software must be ordered separately This section describes some of the most popular and useful of those configurations including m Disk concatenation a Disk mirroring RAID 1 m Disk striping RAID 0 m Disk striping with parity RAID 5 m Hot spares a Hot plug The DiskSuite software creates metadevices logical disk devices consisting of one or more physical disks or partitions from several disks Once you use Solstice DiskSuite to create a metadevice the operating system uses and maintains the metadevice as if it were a single device For instance you can combine the two disks clt2d0s2 and c1t3d0s2 into the metadevice dev md rdsk d0 The Sun Enterprise 420R server s internal disks support RAID 1 RAID 0 and RAID 1 RAID 0 More complicated configurations including RAID 5 are supported using external disk arrays and one or more PCI host adapter cards Chapter 4 Hardware Configuration 69 70 Disk Concatenation Disk concatenation is a method for increasing logical volume size beyond the capacity of one disk drive by creating one large metadevice from two or more smaller drives This lets you create arbitrarily large partitions gt Using this method t
125. nications Failure on page 145 and refer to the manual provided with your hub for more information about the link integrity test function What Next After completing this procedure the Ethernet harware interface is ready for operation However in order for other network devices to communicate with the system your network administrator must enter the system s IP address and host name into the namespace on the network name server For information about setting up a network name service consult the Solaris System Administrator AnswerBook for your specific Solaris release The hme Fast Ethernet device driver for the system s standard Ethernet interface is automatically installed with the Solaris release For information about operating characteristics and configuration parameters for the hme driver see Platform Notes The hme Fast Ethernet Device Driver This document is available on the Solaris on Sun Hardware AnswerBook which is provided on the Solaris Supplement CD for the Solaris release you are ruming If you want to install and configure an additional network interface by means of a PCI card you must configure it separately after installing the operating system see a How to Add an Ethernet Interface on page 49 Sun Enterprise 420R Server Owner s Guide October 1999 How to Add an Ethernet Interface Before You Begin Follow this procedure to install a PCI card for an additional Ethernet interface You must perform
126. nks on and off to indicate that the POST diagnostics are ruming all other keys are off When the LED lights steadily it indicates an error 138 Sun Enterprise 420R Server Owner s Guide October 1999 Power Supply LEDs Power supply LEDs are visible from the front of the system with the doors open The following figure shows the LEDs on the power supply in bay 0 990000 0000 0000 00 00 0000 0000 0000 00 O D k 00 00000000000000 eq GI TT Power supply 1 Fault Yellow Power supply 2 DC status Green AC present status Green The following table provides a description of each LED LED Name Icon Description DC Status Fault AC present This green LED is lit to indicate that all DC outputs from the power supply are functional This yellow LED is lit to indicate a fault in the power supply The supply is non functional and there is no DC output to the system The amber LED on the system front panel also lights if this LED
127. nnector Signals Pin Signal Name Description 1 Gnd Ground 2 Gnd Ground 3 NC Not connected 4 Gnd Ground 5 Gnd Ground 6 Gnd Ground 7 Gnd Ground 8 Gnd Ground 9 Gnd Ground 10 Gnd Ground 11 Gnd Ground 12 Gnd Ground 13 Gnd Ground 14 Gnd Ground 15 Gnd Ground Appendix A Connector Signal Descriptions 159 Pin Signal Name Description 16 Gnd Ground 17 TERMPOWER Termpower 18 TERMPOWER Termpower 19 NC Not connected 20 Gnd Ground 21 Gnd Ground 22 Gnd Ground 23 Gnd Ground 24 Gnd Ground 25 Gnd Ground 26 Gnd Ground 27 Gnd Ground 28 Gnd Ground 29 Gnd Ground 30 Gnd Ground 31 Gnd Ground 32 Gnd Ground 33 Gnd Ground 34 Gnd Ground 35 SCSI_B_DAT lt 12 gt Data 12 36 SCSI_B_DAT lt 13 gt _ Data 13 37 SCSI_B_DAT lt 14 gt _ Data 14 38 SCSI_B_DAT lt 15 gt _ Data 15 39 SCSI_B_PAR lt I gt Parity 1 40 SCSI_B_DAT lt 0 gt _ Data 0 41 SCSI_B_DAT lt 1 gt _ Data 1 42 SCSI_B_DAT lt 2 gt _ Data 2 43 SCSI_B_DAT lt 3 gt _ Data 3 160 Sun Enterprise 420R Server Owner s Guide October 1999 Pin 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 Signal Name SCSI_B_DAT lt 4 gt _ SCSI_B_DAT lt 5 gt _ SCSI_B_DAT lt 6 gt _ SCSI_B_DAT lt 7 gt _ SCSI_B_PAR lt 0 gt Gnd NC TERMPOWER_B TERMPOWER_B NC Gnd SCSI_B_ATN_L Gnd SCSI_B BSY_L SCSI_B_ACK_L SCSI_B_RESET_L SCSI_B_MSG_L SCSI_B_SEL_L SCSI_B CD_L SCSI_B_REQ_L SCSI_B
128. o install the product FCC Class A Notice This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if it is not installed and used in accordance with the instruction manual it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded Cables Connections between the workstation and peripherals must be made using shielded cables to comply with FCC radio frequency emission limits Networking connections can be made using unshielded twisted pair UTP cables Modifications Any modifications made to this device that are not approved by Sun Microsystems Inc may void the authority granted to the user by the FCC to operate this equipment DOC Class A Notice Avis DOC Classe A This Class A digital
129. ontrols the system cover lock on the top of the system see page 89 If you lose the key contact your Sun sales representative about replacing the key The system s Power button is beside the keyswitch and is controlled by the keyswitch settings For more information about the keyswitch positions see Keyswitch Settings on page 8 The system s standard CD ROM drive front panel and controls are illustrated in the figure below An optional tape drive is available in place of the CD ROM For more information about using the CD ROM drive or the optional tape drive if installed see Chapter 6 Using Storage Devices Keyswitch CD ROM or optional Tape drive Unlocked Status panel Locked control Qo Sun ENTERPRISE eq G microsystems RAR gt e DROBO OH HGH HOH OROROORO 03020308080208080802080208020808 SSE526809685 26262025858 620268686 f OSOS OS OSOS OS OSOS OSOSOSOSOSOSOSOS 10000000000080000000800000 0208200800080008000600080 0260006 008606060000 0808020809020209 i 6208 OR ORO oa OBOL6 INR oe Nelo NINO ENEE O 82690 808080808080200080809080800000808 oies QBOLELOROLaLGLOL 62680858 62626805 OL62696 006060600000606060906 000600060000 98098 0802020 POSO OSOS OS OS OSOS OSOS OSO 0050506 006
130. or token ring can be provided by installing the appropriate PCI interface cards For more information see Administration and Network Setup on page 45 Sun Enterprise 420R Server Owner s Guide October 1999 The system console device can be a standard ASCII character terminal or a local windowing subsystem The ASCII terminal connects to one of the system s two serial ports while a local windowing subsystem in a graphics console requires installation of a PCI frame buffer card monitor keyboard and mouse UPA graphics is not supported in the Sun Enterprise 420R server The server can also be administered from a remote system connected to the server over an Ethernet network The Sun Enterprise 420R server provides two serial communications ports through a pair of DB 25 connectors located on the back panel It also provides one external 2 Mbyte per second bidirectional Centronics compatible enhanced parallel port EPP for connecting the system to a local printer or other compatible parallel device Power is provided by one or two 380 watt power supplies with dual internal fans System configurations with two power supplies provide both redundancy and full hot swap capability For more information about the power supplies see About Power Supplies on page 75 The Sun Enterprise 420R server has a rackmounting kit for installation into standard 29 inch to 32 inch 73 6 cm to 81 3 cm deep EIA 310 compliant 19 inch 48 26 cm wi
131. ors 9 System Setup 11 About the Parts Shipped to You 12 Using the Setup and Rackmounting Guide 12 Tools Required for Setup and Rackmounting 12 How to Install the Sun Enterprise 420R Server 13 About Server Rackmounting 18 xvii How to Remove the System From the Rack 20 How to Place the System Into the Rack 23 About Communicating With the Server 28 How to Attach an Alphanumeric ASCII Terminal 29 How to Configure a Local Graphics Console 31 How to Power On the System 34 How to Install the System Software 37 How to Select the Boot Device 40 How to Power Off the System 43 3 Administration and Network Setup 45 About Network Interface Options 46 How to Configure the Standard Ethernet Interface 47 How to Add an Ethernet Interface 49 How to Attach a Twisted Pair Ethernet TPE Cable 52 How to Boot the System Using the Standard Ethernet Interface 54 How to Boot the System Using a PCI Based Ethernet Interface 56 4 Hardware Configuration 59 About Reliability Availability and Serviceability Features 60 Error Correction and Parity Checking 60 Status LEDs 61 Hot Pluggable Disk Drives 61 Support for RAID 0 RAID 1 RAID 0 1 and RAID 5 Disk Configurations 61 Power Supply Redundancy 62 Hot Swappable Power Supplies 62 Four Levels of Diagnostics 62 About Memory 64 xviii Sun Enterprise 420R Server Owner s Guide October 1999 Configuration Rules 64 Sun Enterprise 420R System Memory Interleaving 65 About CPU Modules 66 Con
132. ors tension courant alternatif VEILLEUSE L interrupteur Marche Veilleuse est en position Veilleuse Modification du mat riel Ne pas apporter de modification m canique ou lectrique au mat riel Sun Microsystems n est pas responsable de la conformit r glementaire d un produit Sun qui a t modifi Safety Agency Compliance Statements xi Positionnement d un produit Sun Attention pour assurer le bon AN fonctionnement de votre produit Sun et pour l emp cher de surchauffer il convient de ne pas obstruer ni recouvrir les ouvertures pr vues dans l appareil Un produit Sun ne doit jamais tre plac proximit d un radiateur ou d une source de chaleur au poste de travail s l ve selon la norme DIN Attention Le niveau de pression acoustique 45 635 section 1000 70 dB A ou moins Conformit SELV S curit les raccordements E S sont conformes aux normes SELV Connexion du cordon d alimentation fonctionner avec des alimentations monophas es munies d un conducteur neutre mis la terre Pour carter les risques d lectrocution ne pas brancher de produit Sun dans un autre type d alimentation secteur En cas de doute quant au type d alimentation lectrique du local veuillez vous adresser au directeur de l exploitation ou un lectricien qualifi Attention les produits Sun sont con us pour xii Sun Enterprise 420R Server Owner s Guid
133. os A ajustes o la ejecuci n de procedimientos distintos a los aqu especificados pueden exponer al usuario a radiaciones peligrosas GOST R Certification Mark aly Nordic Lithium Battery Cautions Norge ADVARSEL Litiumbatteri AN Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverand ren Safety Agency Compliance Statements xv Sverige VARNING Explosionsfara vid felaktigt AN batteribyte Anv nd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren Kassera anv nt batteri enligt fabrikantens instruktion Danmark ADVARSEL Litiumbatteri Eksplosionsfare ved fejlagtig h ndtering Udskiftning m kun ske med batteri af samme fabrikat og type Lev r det brugte batteri tilbage til leverandoren Suomi VAROITUS Paristo voi r j ht jos se on MA virheellisesti asennettu Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin H vit k ytetty paristo valmistajan ohjeiden mukaisesti xvi Sun Enterprise 420R Server Owner s Guide October 1999 Contents Regulatory Compliance Statements iii Declaration of Conformity v Safety Agency Compliance Statements vii Preface xxvii System Overview 1 About the Sun Enterprise 420R Server 1 Locating Front Panel Features 4 Locating Back Panel Features 6 About the Status and Control Panel 7 Keyswitch Settings 8 System LED Indicat
134. ot drive capability For more information about disk storage see About Internal Disk Drives on page 73 External multi disk storage subsystems and Redundant Arrays of Inexpensive Disks RAID storage arrays can be supported by installing single channel or multi channel PCI host adapter cards along with the appropriate system software Software drivers supporting UltraSCSI and other types of devices are included in the Solaris operating environment For more information about RAID storage support see About Internal Disk Drives on page 73 A 5 25 inch by 1 6 inch 13 35 cm x 4 06 cm CD ROM drive is standard or a 1 0 inch 2 54 cm tape drive is optional on the Sun Enterprise 420R server and is installed in the upper bay of the removable media assembly RMA The CD ROM drive has multimedia features which include multi session capability and fast access for image and video data Up to four external tape devices can be attached to the standard 68 pin 40 Mbyte per second UltraSCSI port provided on the system s back panel Additional external tape devices can be supported with appropriate PCI host adapter cards You can easily connect the Sun Enterprise 420R server to either a 10 Mbps or a 100 Mbps Ethernet by means of an auto sensing Ethernet interface provided on the system s main logic board Ethernet interfaces or connections to other networks such as Fiber Distributed Data Interface FDDI Asynchronous Transfer Mode ATM
135. oubleshooting 117 118 About Power On Self Test POST Diagnostics The POST diagnostic code resides in flash PROM on the main logic board It runs whenever the system is turned on or when a system reset is issued POST tests the following system components CPU modules a Memory modules a NVRAM m Main logic board POST reports its test results via LEDs located on the system keyboard and on the system front panel See Error Indications on page 136 for more information about LEDs and error messages By default POST displays detailed diagnostic and error messages on a local terminal if one is attached to the system s serial port A For information about running POST see How to Use POST Diagnostics on page 119 Sun Enterprise 420R Server Owner s Guide October 1999 How to Use POST Diagnostics When you turn on the system power POST diagnostics run automatically if any of the following conditions apply a The OpenBoot PROM OBP variable diag switch is set to true when you power on the system a You hold down the keyboard s Stop and D Shift a keys as you power on the system For information about the various keyswitch positions see About the Status and Control Panel on page 7 Before You Begin You can view POST diagnostic and error messages locally on an attached terminal To view POST diagnostic and error messages on the local system you need to connect an alphanumeric terminal or est
136. ovable media SCSI cable provides the termination for the internal SCSI bus Sun Enterprise 420R Server Owner s Guide October 1999 CHAPTER 5 Replacing a Disk Drive This chapter tells you what you need to know and need to do to install remove or replace the internal disk drives With the exception of internal disk drives in the Sun Enterprise 420R server all other component or part installation or replacement must be performed by a qualified service provider The following tasks are covered in this chapter How to Avoid Electrostatic Discharge on page 88 How to Remove a Disk Drive on page 90 How to Install a Disk Drive on page 93 How to Initiate a Reconfiguration Boot on page 96 87 How to Avoid Electrostatic Discharge Use the following procedure to prevent static damage whenever you are accessing the system internal drives Before You Begin Complete this task a How to Power Off the System on page 43 You must have the following items m Antistatic wrist or foot strap a Antistatic mat or the equivalent What to Do components that are extremely sensitive to static electricity Ordinary amounts of static from your clothes or the work environment can destroy components Do not touch the components themselves or any metal parts without taking proper antistatic precautions Caution Printed circuit boards and hard disk drives contain electronic 1 Disconnect th
137. owing places Front panel m Keyboard a Power supplies Error messages are logged in the var adm messages file and are also displayed on the system console by the diagnostic tools Front Panel LEDs System front panel LEDs provide your first indication if there is a problem with your system Usually a front panel LED is not the sole indicator of a problem Error messages and even other LEDs can help to isolate the problem further The front panel has a general fault indicator that lights to indicate a problem with the power supply subsystem See About the Status and Control Panel on page 7 for more information about the two LEDs and their meanings 136 Sun Enterprise 420R Server Owner s Guide October 1999 Keyboard LEDs Four LEDs on the Sun Type 6 keyboard are used to indicate the progress and results of POST diagnostics These LEDs are on the Caps Lock Compose Scroll Lock and Num Lock keys as shown below Caps Scroll lock lock D key N Shift ke um SS Lock Compose Power key on PO 0 0 1 i a 3 En RD
138. ply has been removed from the system chassis Sun Enterprise 420R Server Owner s Guide October 1999 Lithium Battery A Caution On Sun CPU boards there is a lithium battery molded into the real time clock SGS No MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ or MK48T08 Batteries are not customer replaceable parts They may explode if mishandled Do not dispose of the battery in fire Do not disassemble it or attempt to recharge it Battery Pack A Caution There is a sealed lead acid battery in Product Name units Portable Energy Products No TLC02V50 There is danger of explosion if the battery pack is mishandled or incorrectly replaced Replace only with the same type of Sun Microsystems battery pack Do not disassemble it or attempt to recharge it outside the system Do not dispose of the battery in fire Dispose of the battery properly in accordance with local regulations System Unit Cover A Caution Do not operate Sun products without the top cover in place Failure to take this precaution may result in personal injury and system damage Laser Compliance Notice Sun products that use laser technology comply with Class 1 laser requirements Class 1 Laser Product Luokan 1 Laserlaite Klasse 1 Laser Apparat Laser KLasse 1 CD ROM performance of procedures other than those specified herein may result in hazardous radiation exposure Caution Use of controls
139. pment m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Never push objects of any kind through openings in the equipment Dangerous voltages may be present Conductive foreign objects could produce a short circuit that could cause fire electric shock or damage to your equipment Symbols The following symbols may appear in this book Caution There is risk of personal injury and equipment damage Follow the instructions are hot and may cause personal injury if touched A Caution Hot surface Avoid contact Surfaces Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions On Applies AC power to the system Depending on the type of power switch your device has one of the following symbols may be used O Off Removes AC power from the system Standby The On Standby switch is in the standby position Modifications to Equipment Do not make mechanical or electrical modifications to the equipment Sun Microsystems is not responsible for regulatory compliance of a modified Sun product Placement of a Sun Product Caution Do not block or cover the openings AN of your Sun product Never place a Sun product near a radiator or heat register Failure to follow these guidelines can cause overheating and affe
140. press the Stop key and the a key simultaneously The ox prompt is displayed 2 Optional Select a diagnostic level Three different levels of diagnostic testing are available for OBDiag see How to Set the Diagnostic Level for POST and OBDiag on page 129 3 Then type ok setenv diag switch true diag switch true Chapter 7 Diagnostics and Troubleshooting 127 4 At the ok prompt type ok obdiag The OBDiag menu is displayed OBDiag Menu Dit PCI Cheerio as EBUS DMA TCR Registers Da a Ethernet Site Keyboard heu ouse Sean Floppy G suture Parallel Port Date Serial Port A Be cad Serial Port B AU NVRAM LOG cee Res Audio E EE SCSI TD aa All Above Beso Quit LA Display this Menu Lors Toggle script debug FE ass Enable External Loopback Tests nee Disable External Loopback Tests Enter 0 12 tests 13 Quit 14 Menu gt 5 When the OBDiag menu appears type the appropriate test number at the Enter prompt Note For more information about OBDiag tests see About OpenBoot Diagnostics OBDiag on page 124 128 Sun Enterprise 420R Server Owner s Guide October 1999 How to Set the Diagnostic Level for POST and OBDiag Before You Begin Three different levels of diagnostic testing are available for power on self test POST and OpenBoot Diagnostics OBDiag max maximum level min minimum level and off no testing The system runs the appropriate lev
141. r countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements RESTRICTED RIGHTS Use duplication or disclosure by the U S Government is subject to restrictions of FAR 52 227 14 g 2 6 87 and FAR 52 227 19 6 87 or DFAR 252 227 7015 b 6 95 and DFAR 227 7202 3 a DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 1999 Sun Microsystems Inc 901 San Antonio Road Palo Alto Californie 94303 4900 U S A Tous droits r serv s Ce produit ou document est prot g par un copyright et distribu avec des li
142. r more information refer to the appropriate Solaris documentation as well as the pkgadd reference manual page 132 Sun Enterprise 420R Server Owner s Guide October 1999 How to Use SunVTS Software Before You Begin If your system passes the firmware based diagnostics and boots the operating system yet does not function correctly you can use SunVTS the Sun Validation and Test Suite to run additional tests These tests verify the configuration and functionality of most hardware controllers and devices You ll need root or superuser access to run SunVTS tests What to Do This procedure assumes you ll test your Sun Enterprise 420R server remotely by running a SunVTS session from a workstation using the SunVTS graphical interface For information about other SunVTS interfaces and options see About Diagnostic Tools on page 116 Use the xhostcommand to give the remote server access to the local display Type usr openwin bin xhost remote_hostname Substitute the name of the Sun Enterprise 420R server for remote_hostname Among other things this command gives the server display permissions to run the SunVTS graphical interface in the OpenWindows environment of the workstation Remotely log in to the server as superuser or root Check whether SunVTS software is loaded on the server SunVTS software is an optional package that may or may not have been loaded when the server software was installed
143. r6 Using Storage Devices 101 How to Eject a Compact Disc With Software Commands Before You Begin If the server is set up without a local console you need to set up a console on it in order to issue software commands see a About Communicating With the Server on page 28 What to Do 1 Kill processes accessing the CD ROM drive if necessary The disc will not eject while the drive is in use To kill any processes accessing the CD ROM drive become superuser and type the following Password fuser k cdrom cdrom0 Note You should warn users before abruptly halting processes The command fuser u cdrom cdrom0 helps you identify who s accessing the CD ROM drive Refer to the Solaris System Administrator s Guide for more information about the fuser command 2 From the console device type o eject cdrom0 The CD ROM disc should eject 102 Sun Enterprise 420R Server Owner s Guide October 1999 What Next You can also eject a compact disc by using one of these methods a Manually see How to Eject a Compact Disc Manually on page 104 a Using an emergency procedure see How to Eject a Compact Disc in an Emergency on page 106 Chapter6 Using Storage Devices 103 How to Eject a Compact Disc Manually What to Do 1 Kill processes accessing the CD ROM drive if necessary The front panel Eject button will not eject a disc while the disc is in use To kill any proce
144. rBook2 online documentation See the installation instructions that accompany the CD ROM disc in the Sun Enterprise 420R documentation set Chapter 2 System Setup 17 About Server Rackmounting The server may be mounted in any rack that meets the Electronic Industries Association EIA standard specification 310 EIA 310 The system enclosure measures 7 00 inches high 17 25 inches wide and 27 25 inches deep 17 8 cm x 43 8 cm x 69 2 cm and requires a minimum of four vertical rack units RUs The system has a maximum weight of 65 lb 34 kg Shipped with your system is the Sun Enterprise 420R Server Setup and Rackmounting Guide that describes the procedure for rackmounting the server Use the guide to rackmount your server Rackmounting guidelines a Install the slide assemblies for the first server in the lowest permissible rack position m For stability install the remaining servers from the lowest system upward into the rack as shown in the next figure To mount the server in an EIA standard rack allow four RUs per system to obtain the highest density in the rack Use the supplied Rack Buddy rackmounting template to locate the correct holes for server placement in the rack Note For the latest configuration information about mixing different systems or peripherals in standard EIA 310 compliant racks and for information about Sun s rackmounting cabinets consult the Rackmount Placement Matrix located at the URL h
145. rmly Pull the tray from the drive after the clip is inserted into the hole 106 Sun Enterprise 420R Server Owner s Guide October 1999 What Next You can also eject a compact disc by using one of these methods m With software commands see How to Eject a Compact Disc With Software Commands on page 102 a Manually see How to Eject a Compact Disc Manually on page 104 Chapter6 Using Storage Devices 107 About the Tape Drive and Tape Cartridges There are a number of different tape drives offered by Sun Microsystems for your system Each tape drive is shipped with a specification sheet that contains the following information m Type of cartridges that can be used with the drive m Cartridge storage capacity Handling and storage information m Physical characteristics m Power requirements m Cleaning instructions a Description of controls indicators and jumper setting Handling and Storing Tape Cartridges The following general handling and storage information applies to cartridges for any of the tape drives offered for your system m Keep cartridges away from anything magnetic m Store cartridges in a dust free environment m Keep cartridges away from direct sunlight and sources of heat cold or humidity Constant room temperature and 50 humidity is recommended m Do not touch the surface of the tape Thermal Conditioning To ensure proper thermal conditioning keep the tape cartridge at the sam
146. s Guide October 1999 Reference for the Serial Port A and B Connectors The serial port A and B connectors J2902 and J2903 respectively are DB 25 type connectors located on the main logic board back panel Both serial ports conform to RS 423 RS 232 specifications Serial Port A and B Connector Diagram 1300000000000001 Serial port B 2500000000000014 1300000000000001 Serial port A 2500000000000014 Serial Port Signals Pin Signal Description 1 NC Not connected 2 SER_TDX_A_CONN Transmit Data 3 SER_RXD_A_CONN Receive Data 4 SER_RTS_A_L_CONN Ready To Send 5 SER_CTS_A_L_CONN Clear To Send 6 SER_DSR_A_L_CONN Data Set Ready 7 Gnd Signal Ground 8 SER_DCD_A_L CONN Data Carrier Detect Appendix A Connector Signal Descriptions 155 Pin 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Signal BUTTON_POR BUTTON_XIR_L 5Vdc NC NC NC SER_TRXC_A_L_CONN NC SER_RXC_A_L_CONN NC NC SER_DTR_A_L_CONN NC NC NC SER_TXC_A_L_CONN Description TBD TBD 5 VDC Not connected Not connected Not connected Transmit Clock Not connected Receive Clock Not connected Not connected Data Terminal Ready Not connected Not connected Not connected Terminal Clock None 156 Sun Enterprise 420R Server Owner s Guide October 1999 Reference for the Twisted Pair Ethernet TPE Connector The twisted pair Ethernet TPE connector is a RJ 45 t
147. safety hazards for example cables on the floor other people working in the vicinity and so on 2 Locate the flat spring catch shown in the following figure Each person should visually locate one of the two flat spring catches that release the system from the rack glide One catch is attached to each inner glide as shown in the following figure E oocooooo RALLI NEGO AAA 20200 iS Chapter 2 System Setup 21 22 Prepare to remove the system Each person should place one hand on the flat spring catch and the other hand beneath the chassis palm up ready to support the weight of the chassis Simultaneously press in on both flat spring catches to release them and then slide the system out of the glides Each person presses one spring catch and helps slide the system free of the outer glide supporting the weight of the system with both hands as the system slides free of the rack Set the system on a workbench or other stable surface Slide the empty rack slides back into their protective outer glides Reattach close and lock the rack doors as appropriate What Next For information about placing the system into the rack glides see a How to Place the System Into the Rack on page 23 Sun Enterprise 420R Server Owner s Guide October 1999 How to Place the System Into the Rack This procedure assumes that the slide assembly is already installed in t
148. sole displays the system prompt What Next If you want to use this Ethernet interface as the default boot device you must permanently change the value of the boot device parameter For more information see a How to Select the Boot Device on page 40 m OpenBoot 3 x Command Reference Manual in the Solaris System Administrator AnswerBook for your specific Solaris release Chapter 3 Administration and Network Setup 57 58 Sun Enterprise 420R Server Owner s Guide October 1999 CHAPTER 4 Hardware Configuration This chapter describes the hardware configuration of the system Topics covered in this chapter include About Reliability Availability and Serviceability Features on page 60 About Memory on page 64 About CPU Modules on page 66 About Peripheral Component Interconnect PCI Buses on page 67 About Disk Array Configurations and Concepts on page 69 About Internal Disk Drives on page 73 About Power Supplies on page 75 About the Standard Ethernet Port on page 77 About the Serial Ports on page 78 About the Parallel Port on page 79 About the Main Logic Board Jumpers on page 80 About Serial Port Jumpers on page 81 About Flash PROM Jumpers on page 82 About the External SCSI Port on page 83 59 About Reliability Availability and Serviceability Features Reliability availability and serviceability are three aspects of
149. sses accessing the CD ROM drive become superuser and type the following ae su Password fuser k cdrom cdrom0 Note You should warn users before abruptly halting processes The command fuser u cdrom cdrom0 helps you identify who s accessing the CD ROM drive Refer to the Solaris System Administrator s Guide for more information about the fuser command 2 Press the Eject button on the front panel The drive ejects the CD tray and you can remove the disc 104 Sun Enterprise 420R Server Owner s Guide October 1999 What Next You can also eject a compact disc by using one of these methods m With software commands see How to Eject a Compact Disc With Software Commands on page 102 a Using an emergency procedure see How to Eject a Compact Disc in an Emergency on page 106 Chapter6 Using Storage Devices 105 How to Eject a Compact Disc in an Emergency Before You Begin Use the emergency ejection procedure only in emergency situations for instance if you unmounted the disc and the Eject button does not function What to Do destroy data in your system l Caution If this procedure is used while a disc is mounted you can degrade or 1 Turn off the power to your system See How to Power Off the System on page 43 2 Unfold and straighten one end of a large wire paper clip 3 Insert the straightened end of the clip into the emergency eject hole and press fi
150. supported in each slot Back Panel Board PCI Slot Width bits Boe DC Voltage Slot Label Address Bus Card Type bits MHz Card Type PCI 1 J1801 1 64 32 or 64 33 or 66 3 3 V or Universal PCI 2 J2001 0 64 32 or 64 33 5 V or Universal PCI 3 J1901 0 64 32 or 64 33 5 V or Universal PCI 4 J4701 0 32 32 33 5 V 32 bit or Universal For the board addresses of the PCI slots on the main logic board see the Sun Enterprise 420R Server Service Manual Configuration Rules The following rules apply for your system a All slots support PCI universal cards a All slots support PCI long or short cards m Each slot can supply up to 15 watts of power The total power used for all four slots must not exceed 60 watts You can install PCI cards into any compatible PCI slots Slots need not be filled in any particular order In most cases the system s I O performance will be unaffected by placement of PCI cards in the slots Heavily loaded systems however will deliver better overall performance by installing high throughput interface cards on separate buses Examples of high throughput interfaces are dual channel UltraSCSI host adapters and ATM 622 interfaces You can also improve overall system availability by installing redundant storage or network interfaces on separate PCI buses 68 Sun Enterprise 420R Server Owner s Guide October 1999 About Disk Array Configurations and Concepts The Solstice DiskSuite software is desig
151. t use the strain relief The strain relief is a plastic tie wrap and pedestal that is inserted into the back panel of the system Use these reliefs to manage the power cords after you have installed the cords into the AC inlets in the server a To use a strain relief wrap the loose end of the tie wrap around the AC power cord and thread the tie wrap through the opening in the relief pedestal Pull the end to tighten the tie wrap m To release the AC power cord lift up the tab on the relief pedestal and loosen the tie wrap 14 Sun Enterprise 420R Server Owner s Guide October 1999 Note Each outlet must connect the system to a 15A circuit for North America and Japan and to a 10A circuit for Europe See your local electrical codes 00 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 00000000 000000000 000 0000 0000 0000 0000 0000000000000 000 0000 0000 0000 0000 00 00 0000 000000000 gt 0000000000000000000000000000000000000000000000000000000000 000000 000 O0 0000 0000 0000 0000 0000000000000000 0000 0000 0000 0000 900 0000 0000 0000 0000 0000000000000 0000000 0000 0000 0000 000 0000 0000 0000 0000 0000000000000 0000000 0000 0000 0000 B 0000000000 000000 0000 0000 0000 0000000000 0000000 0000 0000 0000 aA eE Ja EC Ja 0000000000000000000000000000 AN A G PS O El Va 4 000000000000 0000 0000 000000000000 O0 00 O0 0000 0000 0000 0000 0000 0000 00000 00000 O 000000 0000 00 00 00000
152. tem and the probe scsi all test fails to show the device in the message replace the drive c If the problem is still evident after replacing the drive replace the main logic board d If replacing both the disk drive and the main logic board does not correct the problem replace the associated UltraSCSI data cable and UltraSCSI backplane SCSI Controller Failure To check whether the main logic board SCSI controllers are defective test the drive response to the probe scsi command To test additional SCSI host adapters added to the system use the probe scsi all command You can use the OBP printenv command to display the OpenBoot PROM configuration variables stored in the system NVRAM The display includes the current values for these variables as well as the default values See OBP printenv Command on page 143 for more information 1 At the ok prompt type If a message is displayed for each installed disk the system SCSI controllers have successfully probed the devices This indicates that the main logic board is working correctly 2 If a disk doesn t respond replace the unresponsive drive 3 If the problem remains after replacing the drive contact your qualified service provider to replace the associated SCSI cable and backplane Chapter 7 Diagnostics and Troubleshooting 149 Power Supply Failure If there is a problem with a power supply the system fault indicator lights on the front panel If you have more than
153. ternal disk Power supply drive LEDs retainers el Internal disk drives 0000000 0060 00RO 00 000000000000 o 000 000000 000000000 0 9 y Power supply 1 Power supply 2 default option Power supply LED display Power supply LED display Systems may be configured with one or two power supplies and one or two disk drives either of which is accessible when the system front doors are open Each power supply has an LED that displays the AC power DC power and fault status of the supply Power supplies are accessible only to qualified service providers See Power Supply LEDs on page 139 for operational details of the LEDs Each disk drive has an LED indicating that power is supplied to the drive and that there is activity on the disk For additional information see Disk LEDs on page 140 Chapter1 System Overview 5 Locating Back Panel Features The illustration below shows the system features that are accessible from the back panel PCI slots 1 4 4321
154. to close The drive handle begins to close as the drive engages its backplane connector 9 Press the handle toward the drive until the latch closes securing the drive in place 94 Sun Enterprise 420R Server Owner s Guide October 1999 10 11 12 Repeat the procedure for the other drive if necessary If you have finished removing and installing disk drives remove the antistatic strap Close and then lock the system front doors Turn the keyswitch to the Locked position This locks the system front doors preventing access to the power supply s and to the disk drive s installed in the system If you are performing a hot plug installation complete the software part of the installation procedure See About Internal Disk Drives on page 73 What Next When you are ready to restart the system be sure to run power on self test POST and OpenBoot Diagnostic OBDiag tests to verify that the system functions correctly with the new parts you have just installed You must also perform a reconfiguration boot so that your system is able to recognize the new device s For additional information see a How to Initiate a Reconfiguration Boot on page 96 a How to Use POST Diagnostics on page 119 a How to Use OpenBoot Diagnostics OBDiag on page 127 Chapter5 Replacing a Disk Drive 95 How to Initiate a Reconfiguration Boot Before You Begin After you have installed the operating system and a
155. to o con un electricista cualificado si no est seguro del sistema de alimentaci n el ctrica del que se dispone en su edificio Precauci n No todos los cables de alimentaci n el ctrica tienen la misma capacidad Los cables de tipo dom stico no est n provistos de protecciones contra sobrecargas y por tanto no son apropiados para su uso con computadores No utilice alargadores de tipo dom stico para conectar sus productos Sun Precauci n Con el producto Sun se proporciona un cable de alimentaci n con toma de tierra Para reducir el riesgo de descargas el ctricas con ctelo siempre a un enchufe con toma de tierra La siguiente advertencia se aplica solamente a equipos con un interruptor de encendido que tenga una posici n En espera Precauci n El interruptor de encendido de este producto funciona exclusivamente como un dispositivo de puesta en espera El enchufe de la fuente de alimentaci n est dise ado para ser el elemento primario de desconexi n del equipo El equipo debe instalarse cerca del enchufe de forma que este ltimo pueda ser f cil y r pidamente accesible No conecte el cable de alimentaci n cuando se ha retirado la fuente de alimentaci n del chasis del sistema Bater a de litio una bater a de litio insertada en el reloj de tiempo real tipo SGS N m MK48T59Y MK48TXXB XX MK48T18 XXXPCZ M48T59W XXXPCZ o MK48T08 Las bater as no son elementos reemplazables por
156. ttp docs sun com At the site click on Storage and Peripherals find Rackmount Placement Matrix among the AnswerBook2 collection titles and click on the link to display the book You need to use the Rack Buddy to help decide at what height in the rack rail you will install the server slide assemblies and other subsequent server slide assemblies For example an empty Sun cabinet might have 36 vertical RUs and could support up to nine servers To maximize server density in a 72 inch 182 8 cm rack install the slide assembly brackets starting for the lowest enclosure at rail hole 3 in an empty rack and add subsequent brackets at rail holes 15 27 39 51 63 75 87 and 99 18 Sun Enterprise 420R Server Owner s Guide October 1999 AN Caution A ground screw hole is located in the lower right corner of the chassis back panel For more information about rackmounting peripherals see the documentation accompanying the peripheral Holes 99 100 or 101 Holes 27 28 or 29 Holes 15 16 or 17 Holes 3 4 or 5 Front view representation of nine servers in a 36 RU cabinet Chapter 2 Holes 3 4 or 5 System Setup 19 A How to Remove the System From the Rack With the exception of removing and replacing the main logic board qualified service providers can perform all other service procedures while the system is extended from the rack and still attache
157. und Signal ground Signal ground Sun Enterprise 420R Server Owner s Guide October 1999 APPENDIX B System Specifications This appendix provides product specifications for the Sun Enterprise 420R server m Physical Specifications on page 166 a Electrical Specifications on page 166 m System Specifications on page 165 165 Reference for System Specifications Physical Specifications The dimensions and weight of the system are as follows Specification U S A Metric Height 7 00 inches 17 8 centimeters Width 17 25 inches 43 8 centimeters Depth 27 25 inches 69 2 centimeters Weight approximate 65 pounds 34 kilograms Electrical Specifications The electrical specifications of the system are as follows Parameter Value Input Nominal Frequencies 50 Hz or 60 Hz nominal Nominal Voltage Range 100 to 240 VAC Maximum Current AC RMS 6 3 A 100 VAC AC Operating Range 90 to 264 Vrms 47 to 63Hz Outputs 5 1 VDC 0 1 to 1 A 3 3 VDC 3 to 50 A 5 VDC 3 to 40 A 12 VDC 0 5 to 5 A 12 VDC 0 to 0 5 A Maximum DC Power Output 380 Watts Maximum AC Power Consumption 610 Watts Maximum Heat Dissipation 2080 BTUs hr Volt Ampere Rating 630 VA with 380 Watt load 1 Standby output 2 Combined output power of the 3 3 VDC and 5 VDC outputs must not exceed 320 Watts 3 Combined output power of the 3 3 VDC and 5 VDC outputs must not exceed 320 Watts 166 Sun Enterprise 420R Server Owner s Guide O
158. urning off the system power For more information see a About Disk Array Configurations and Concepts on page 69 a About Internal Disk Drives on page 73 Before You Begin You must follow antistatic precautions when handling a disk drive For more information see a How to Avoid Electrostatic Discharge on page 88 If the server is set up without a local graphics console terminal or monitor you need to set up one of these options in order to issue software commands See How to Attach an Alphanumeric ASCII Terminal on page 29 How to Configure a Local Graphics Console on page 31 or About Communicating With the Server on page 28 What to Do 1 Prepare the system for disk removal The hot plug removal procedure involves software commands for preparing the system prior to removing the disk drive See About Internal Disk Drives on page 73 2 If you are not hot plugging the disk drive halt the operating system and turn off the system power See How to Power Off the System on page 43 3 Unlock the front doors and swing them open Turn the keyswitch to the Power On Off position This unlocks the system front doors 4 Identify the disk drive to be removed and note the bay in which it is installed The lower bay is the default system disk location For information about disk status LEDs see About Internal Disk Drives on page 73 90 Sun Enterprise 420R Server Owner s
159. ut down automatically in response to certain over temperature and power fault conditions To recover from an automatic shutdown you must disconnect the AC power cord wait roughly 10 seconds and then reconnect the power cord Sun Enterprise 420R Server Owner s Guide October 1999 About the Standard Ethernet Port The system s main logic board provides an auto sensing switchable 10BASE T 100BASE TX Ethernet interface conforming to the IEEE 802 3u Ethernet standard The interface configures itself automatically for either 10 Mbps or 100 Mbps operation depending on network characteristics One preconfigured back panel connector provides access to the Ethernet interface m One RJ 45 connector for connecting a Category 5 twisted pair Ethernet TPE cable For instructions on configuring the main logic board Ethernet interface see How to Configure the Standard Ethernet Interface on page 47 For connector diagrams and pin assignments see Reference for the Twisted Pair Ethernet TPE Connector on page 157 For information about operating characteristics and configuration parameters for the hme Fast Ethernet device driver see Platform Notes The hme Fast Ethernet Device Driver This document is available on the Solaris on Sun Hardware AnswerBook which is provided on the Solaris Supplement CD for the Solaris release you are running Chapter 4 Hardware Configuration 77 78 About the Serial Ports The system provid
160. xternal SCSI bus at 20 Mbytes per second For UltraSCSI performance of 40 Mbytes per second no more than seven devices may be connected Target addresses for the external SCSI bus also known as SCSI IDs are available in a range of 0 through 15 Target address 7 is reserved for the SCSI host adapter located on the main logic board All devices on the bus must have unique target addresses The addresses for the internal CD ROM 6 and tape drive 4 or 5 are determined by jumpers located on the drives If the CD ROM and tape drives have been factory installed they are configured with the correct addresses for the system Internal disk drives use 0 and 1 Bus Length For UltraSCSI performance on the external SCSI bus you must adhere to the following bus length restrictions for daisy chained SCSI devices a For 1 to 3 devices the maximum bus length is 9 84 feet 3 meters a For 4 to 7 devices the maximum bus length is 4 92 feet 1 5 meters You must include the Sun Enterprise 420R server internal bus length of 2 952 feet 0 9 meter in your bus length calculations Chapter 4 Hardware Configuration 83 AN If you exceed these bus length restrictions UltraSCSI devices may operate at less than 40 Mbytes per second Under such conditions an UltraSCSI device may experience errors that eventually cause it to reset and operate at 20 Mbytes per second For fast wide performance on the external SCSI bus the maximum SCSI bus length for dais
161. y chained SCSI devices is 19 7 feet 6 meters including the Sun Enterprise 420R server internal bus length 2 952 feet 0 9 meter External UltraSCSI compliant SCSI cables have an impedance of 90 ohm 6 ohm and are required for UltraSCSI interface Sun s implementation of UltraSCSI requires that the total SCSI bus length be limited to no more than approximately 20 feet 6 meters with up to 12 Sun compensated devices Due to the short bus length an approximately 31 5 inch 0 8 meter UltraSCSI compliant external cable is supported part number 530 2883 in addition to a 2 2 yard 2 meter UltraSCSI compliant external cable part number 530 2884 External SCSI Cabling and Termination Use the following cabling guidelines to ensure proper device cabling and termination on the external SCSI bus m In order to maintain UltraSCSI performance all cables used must be UltraSCSI compliant m The external SCSI bus must be correctly terminated Most Sun devices use autotermination See the documentation supplied with the device m If all external mass storage devices use 68 pin connectors connect all non Sun devices to the system first and connect a Sun autoterminating device to the end of the chain m If external mass storage devices consist of 68 pin devices and 50 pin devices connect the Sun 68 pin devices to the system first and terminate the chain with a 50 pin device and its terminator The 68 pin device connected to the 68 50 p
162. y of data loss is greater because there is no way to retrieve or reconstruct data stored on a failed drive Disk Striping With Parity RAID 5 RAID 5 is an implementation of disk striping in which parity information is included with each disk write The advantage of the technique is that if any one disk in a RAID 5 array fails all the information on the failed drive can be reconstructed from the data and parity on the remaining disks System performance using RAID 5 will fall between that of RAID 0 and RAID 1 and all data loss is fully protected Hot Spares In a hot spares arrangement one or more disk drives are installed in the system but are unused during normal operation Should one of the active drives fail disk write operations are automatically redirected to a hot spare disk and the failed disk drive is retired from operation Chapter 4 Hardware Configuration 71 Hot Plug The system s disk bays are designed to permit disk drive removal and insertion while the system is powered on Hot plug technology significantly increases the system s serviceability and availability by providing the ability to a Add hardware dynamically to enable the system to handle an increasingly larger work load perform load balancing and improve performance of a ruming system m Remove replace faulty hardware with minimal system service disruption For more information about hot pluggable disk drives see About Internal Disk Drives on
163. y protection 60 target IDs 83 termination 84 security features 7 serial ports 3 configuring 81 connecting to 30 jumpers 81 location 6 pin and signal specification 155 server installation 13 to 16 server media kit contents of 17 setting up a tip connection 119 shipping what you should receive 12 show devs command 41 56 shutdown 43 software drivers 2 Solstice DiskSuite 61 69 73 specifications 153 to 167 connector 153 to 163 of system 165 status and control panel 7 location 7 status LEDs 61 136 behavior during POST 122 location 7 meaning 9 Stop a keyboard combination 96 127 129 Stop D keyboard combination 119 127 striping of disks 61 71 73 Sun Enterprise SYMON 116 135 SunVTS checking if installed 132 how to use 133 overview 130 system configuration See hardware configuration system console 16 system cover lock 89 system features 1 to 3 back panel 6 front panel 4 system key replacing 4 T tape cartridge ejecting 111 handling 108 inserting into drive 109 magnetic fields and 108 storing 108 sunlight and 108 write enabling 109 write protecting 109 tape drive cleaning 113 controlling with software commands 112 location 5 terminal alphanumeric 28 29 127 129 terminal baud verification 121 test selection panel Sun VTS 134 tip connection 28 119 tip connection setting up 119 token ring See network TPE twisted pair Ethernet port attaching tw
164. ype connector located on the main logic board back panel Caution Connect only TPE cables into the TPE connector TPE Connector Diagram 4 gt TPE Connector Signals Pin Signal Name Description 1 Common mode termination Termination 2 Common mode termination Termination 3 TX Transmit data 4 5VDC 5VDC 5 TX Transmit data Appendix A Connector Signal Descriptions 157 Pin Signal Name Description 6 RX Receive data 7 RX_ Receive data 8 Common mode termination Termination TPE Cable Type Connectivity You can connect the following types of TPE cables to the TPE connector m For 10BASE T applications unshielded twisted pair UTP cable a Category 3 UTP 3 voice grade Category 4 UTP 4 Category 5 UTP 5 data grade m For 100BASE T applications UTP cable UTP 5 data grade External UTP 5 Cable Lengths The following list describes the TPE UTP 5 cable applications and maximum lengths m Cable type UPT 5 data grade a Applications 10BASE T or 100BASE T Maximum Length metric 100 meters a Maximum Length US 109 yards 158 Sun Enterprise 420R Server Owner s Guide October 1999 Reference for the UltraSCSI Connector The Ultra small computer system interface UltraSCSI connector is located on the main logic board back panel UltraSCSI Connector Diagram 1 34 lt O000000000000000000000000000000000 OOOOOOOOO0O0OU00000000000000000000 35 68 UltraSCSI Co
165. ystem See About the Parts Shipped to You on page 12 Chapter 2 System Setup 13 2 Install any optional drive shipped with your system Many of the options ordered with your system may have been pre installed at the factory For information about how to install other options see the Sun Enterprise 420R Server Service Manual or contact your qualified service provider However if you ordered a second internal disk drive that was not factory installed see the section a How to Install a Disk Drive on page 93 Note To install any additional options contact your qualified service provider 3 Install the system into the rack The server is shipped with inner glides attached See About Server Rackmounting on page 18 and the Sun Enterprise 420R Server Setup and Rackmounting Guide accompanying your system for installation instructions for the rack If the system s slide assembly rails are already mounted in a rack see How to Place the System Into the Rack on page 23 4 Ensure that the system s front panel keyswitch is in the Standby position See About the Status and Control Panel on page 7 5 Once the system is installed in the rack connect the AC power cord to the power inlet labelled 1 at the back of the system Use a strain relief if necessary and connect the other end of the cord to a grounded AC power outlet To prevent accidental or inadvertent removal of an AC power cord from its inle
166. ystem in Standby mode by turning off power to all internal system components Q and by placing the power supplies in Standby mode When the keyswitch is in this position the server s Power button is disabled 8 Sun Enterprise 420R Server Owner s Guide October 1999 System LED Indicators The two system LEDs consist of a system health indicator and a fault indicator The system health indicator lights continuously green to show that the system is functioning normally The fault indicator lights when a problem is detected in the system Because it is important to know that a fault exists in the system the fault indicator remains lit whether the system is in normal operating mode or is switched to Standby mode using the keyswitch When you first power on the system the LEDs are individually toggled on and off to verify that each one is working correctly After that the LEDs operate as described in the following table Name Icon Description Power on Activity This green LED lights continuously when the system power is on detected including a fault reported by a power supply LED fault General fault This amber LED lights steadily when a system fault is Chapter1 System Overview 9 10 Sun Enterprise 420R Server Owner s Guide October 1999 CHAPTER 2 System Setup This chapter used with the Sun Enterprise 420R Server Setup and Rackmounting Guide describes how to rackmount a server and attach all cords an

Sun Enterprise 420R Server Owner`s Guide

Contents

Download Pdf Manuals

Related Search

Related Contents