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Software Guide

1. Software Guide 1 9 CD and DVD Software Starting a DVD In addition to the instructions in the WinDVD Player Help file the following information may be helpful Instructions for inserting a DVD drive into the MultiBay and for inserting a DVD into the drive are on this CD in the Hardware Guide Drives section General information about using DVDs including important instructions for avoiding Standby and Hibernation while playing DVDs is in Using CDs and DVDs first in this section If your system includes an optional port replicator dock or undock the notebook before starting a DVD not while playing a DVD For best playback quality save your files and close all open applications before playing a DVD After you insert a DVD a short pause is normal before autorun opens the DVD and WinDVD Player If the DVD displays a Playback Of Content From This Region Is Not Permitted error message stop the DVD change the region setting as described next in this section then restart the DVD Using DVD Region Settings Most DVDs that contain copyrighted files also contain region codes The region codes help protect copyrights internationally You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive If the region code on a DVD does not match the region setting on your drive a Playback Of Content From This Region Is Not Permitted message dis
2. m In Windows 2000 Professional select Start gt Settings gt Control Panel then select Compaq Configuration Record m In Windows XP Home or Windows XP Professional select Start gt Control Panel gt Performance and Maintenance then select Compaq Configuration Record When the scan displayed on the progress bar is complete a window displays your configuration at the time Compaq Diagnostics was installed and your current configuration 2 To save the displayed information or view additional information such as interim configurations select the Help button on the menu bar then follow the instructions on the screen The icon on the Help button is a question mark 3 To exit the Compaq Configuration Record scan select File gt Exit Using the Diagnostics Scan When you run the Compaq Diagnostics scan a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar 7 10 Software Guide Setup and Diagnostic Utilities Obtaining Configuration Information 1 To run the Compaq Diagnostics scan and open the Compaq Diagnostics window m m In Windows 2000 Professional select Start gt Settings gt Control Panel then select Compaq Diagnostics In Windows XP Home or Windows XP Professional select Start gt Control Panel gt Performance and Ma
3. CAUTION To prevent an unsuccessful restoration use a Restore CD only while the notebook is connected to reliable external power using the AC Adapter Do not use a Restore CD while the notebook is running on battery power docked in an optional port replicator or connected to an optional power source During a restoration or installation H Do not unplug the notebook from the electrical outlet E Do not shut down the notebook E Do not remove or insert a drive 6 10 Software Guide Software Updates and Restorations Installing a Retail Version of an Operating System A Windows operating system provided on the notebook or on a Restore CD is enhanced by Compaq The Compaq enhancements add power and security features and provide supplementary support for external devices such as drives and PC Cards CAUTION Replacing an operating system enhanced by Compaq with a retail version of an operating system will result in the loss of all Compaq enhancements In some cases the loss of these enhancements may result in an unresponsive system In other cases complete USB support may become unavailable Software Guide 6 11 7 Setup and Diagnostic Utilities Selecting Computer Setup or Compaq Diagnostics The notebook features two Compaq system management utilities E Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load This
4. m Use CD Copier to duplicate an optical drive medium 1 12 Software Guide CD and DVD Software Installing Easy CD Creator If Easy CD Creator software is included with the notebook it is provided on a CD and is not preloaded or preinstalled The Easy CD Creator installation procedure begins with inserting a drive into the notebook MultiBay then inserting a CD into the drive For insertion instructions refer to the Hardware Guide Drives section Installing Easy CD Creator Software CAUTION To prevent file corruption and damage to components WE install the software from a drive inserted into the notebook MultiBay not the MultiBay in an optional port replicator E Do not install the software while the notebook is running on battery power or when the external power supply is uncertain To install Easy CD Creator software from a CD 1 Insert an optical drive into the notebook MultiBay 2 Connect the notebook to reliable external AC power using the AC Adapter 3 Save and close any open files or applications 4 Insert the Easy CD Creator Basic CD into the optical drive then close the tray If autorun is enabled an installation menu is displayed If the installation menu does not display select Start gt Run Then type x setup exe where X is your optical drive designation Q A drive designation is a letter of the alphabet that the notebook uses to identify the drive To display the driv
5. A drive medium is any storage device that can be inserted into a drive for example a diskette disk CD or DVD Autorun is enabled at the factory but can be disabled Setting Autorun Preferences Autorun is enabled or disabled through the operating system E In Windows 2000 Professional 1 Double click the My Computer icon on the Desktop 2 Select the Tools menu gt Folder Options gt File Types tab 3 Scroll through the list of items in the Registered File Types list then select a file type for example Audio CD 4 Select the Advanced button If Play is displayed in boldface type Play autorun is enabled on the drive If Play is displayed in plain type Play autorun is disabled To change the autorun setting select Play or Play then select the Set Default button 5 Select the OK button E In Windows XP Home or Windows XP Professional double click the My Computer icon on the Desktop right click a drive select Properties gt AutoPlay tab then follow the instructions on the screen Cancelling Autorun on an Audio CD To prevent an audio CD from opening when autorun is enabled press the shift key as you insert the CD 1 2 Software Guide CD and DVD Software Displaying the Contents of a Medium If autorun is disabled and the contents of a medium are not displayed when you insert it you can display the contents manually 1 Select Start gt Run then type explorer x where X
6. Software Guide 5 5 MultiBoot Advanced Users Only Setting the MultiBoot Express Prompt To set the notebook to display the MultiBoot startup location menu each time it is started or restarted 1 Restart the notebook then press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 1 For navigation instructions press F1 Use the arrow keys to select Advanced gt Boot Options then press enter In the Express Boot Popup Delay Sec field select the amount of time in seconds that you want the notebook to display the startup location menu before it defaults to the current MultiBoot setting When 0 is selected the Express Boot startup location menu does not display To save your preference and exit Computer Setup use the arrow keys to select File gt Save Changes and Exit then follow the instructions on the screen Your preference is set as you exit Computer Setup and is in effect when the notebook restarts Responding to the MultiBoot Express Prompt When the Express Boot Menu displays during startup To specify a startup location from the Express Boot menu select your preference within the timeout then press enter To prevent the notebook from defaulting to the current MultiBoot setting press any key within the timeout The notebook will not start up until you select a startup location and press enter To allow the
7. 2000 Professional the Intel Pentium IV Processor with SpeedStep technology enables you to set the processor speed for optimal performance or optimal power conservation The SpeedStep technology can also enable an automatic change in CPU central processing unit speed when the power source changes between AC power and battery power or when notebook use changes between active and idle These changes in CPU speed function independently from the power management settings available through the operating system For information about using Windows power management features refer to Setting Power Management Preferences earlier in this section In Windows XP Home and Windows XP Professional the functions of SpeedStep technology are managed through the operating system Choosing a Performance Mode The SpeedStep technology offers 4 preset performance modes E In Maximum Performance mode the processor runs at full speed to provide maximum performance E In Automatic mode the processor speed increases while the notebook is being used and decreases when the notebook is not being used E In Battery Optimized mode the processor runs at a reduced speed to provide an optimal balance between energy conservation and performance E In Maximum Battery mode the processor runs at a greatly reduced speed to provide maximum energy conservation The notebook can run in any of the performance modes while it is operating on AC power or on
8. CD into the optical drive then close the tray E Press the Digital Audio Easy Access button E Select the Windows Media Player icon on the taskbar or E Select the Start button then LY In Windows 2000 Professional select Programs gt Windows Media Player 1 In Windows XP Home or Windows XP Professional select All Programs gt Windows Media Player Software Guide 1 7 CD and DVD Software Playing DVDs with WinDVD InterVideo WinDVD is an application that enables you to play DVD movies WinDVD is preloaded on the notebook but not preinstalled Installing WinDVD Although WinDVD can be installed by following the prompts that appear on the screen the first time you insert a DVD Compaq recommends that you install WinDVD from the Setup Compaq Software icon before inserting a DVD Q Some DVDs contain third party DVD player programs such as PCFriendly If you insert a DVD that contains a third party player program before you have installed WinDVD you are prompted to install that third party player program and not WinDVD If you prefer to install WinDVD decline the third party player installation usually by pressing a No Cancel or Exit button then close the installation window To install WinDVD from the Setup Compaq Software icon E In Windows XP Professional select Start gt Setup Compaq Software icon Select InterVideo WinDVD gt Next button then follow the instructions on the screen E In Wind
9. Easy CD Creator 5 gt Project Selector gt Help radio button Software Guide 1 19 CD and DVD Software Easy CD Creator Tips and Troubleshooting Playing CDs and DVDs Do not initiate Standby or Hibernation while playing any medium For more information about this issue refer to Using CDs and DVDs gt Avoiding Standby and Hibernation earlier in this section For general information about Standby and Hibernation refer to the Power section of this guide Using CD Copier When you use CD Copier to copy an entire medium to your hard drive select the Copy button immediately after selecting the Copy to HDD First check box If there is a delay after you select the Copy to HDD First check box the Easy CD Creator software may clear the Copy to HDD First check box and the medium may not be copied to the hard drive Typical delays include opening or closing the drive tray pausing to close an open application or changing other settings in the Easy CD Creator software Creating Media For Use in Other Systems A CD R created with DirectCD can be read by a compatible CD ROM drive only if you select the Rearrange the Files option as you create the CD R A CD RW DVD RAM or DVD CD RW created with DirectCD can be read by a computer that does not have DirectCD installed only if you install UDF Reader on your notebook before creating the medium If you did not install UDF Reader at the UDF prompt the first ti
10. Power Meter Icon When the Power Meter icon is displayed on the taskbar the icon changes shape to indicate whether the notebook is running on battery power or external AC power E When the notebook is running on battery power select the icon to display battery charge information E At any time double click the icon to display the Power Options window To show or hide the Power Meter icon 1 Access with Power Options window 2 Select the Advanced tab 3 Select or clear the Always Show Icon on the Task Bar check box 4 Select the OK button Software Guide 2 11 Power Setting or Changing a Power Scheme A Windows Power Scheme assigns power levels to system components For example you can set a Power Scheme that turns off the display after a time interval you specify Setting a Power Scheme To set a Power Scheme 1 Access the Power Options window 2 Select the Power Schemes tab 3 Select a Power Scheme from the drop down list in the Power Schemes pane then select the settings you want to use in that power scheme from the drop down lists in the Settings pane 4 Press the OK button Changing a Power Scheme To change a Power Scheme 1 Access the Power Options window 2 Select the Power Schemes tab 3 Select a Power Scheme from the drop down list in the Power Schemes pane 4 Press the OK button 2 12 Software Guide Power Using SpeedStep Windows 2000 Professional Only In Windows
11. You may be prompted to insert or remove devices 4 Unattended Mode does not display prompts If errors are found they are displayed when testing is complete 6 Select the Begin Testing button 7 To view a test report after a test has run select a tab 1 The Status tab summarizes the tests run passed and failed during the current testing session d The Log tab lists tests run on the system the number of times each test has run the number of errors found on each test and the total run time of each test The Error tab lists all errors found on the notebook with their error codes 8 To save a test report LY Select the Log tab Save button to save a Log tab report 1 Select the Error tab Save button to save an Error tab report 9 To print a test report LY If the report is on the Log tab select File gt Save As then print the file from your folder 1 Ifthe report is on the Error tab select the Error tab Print button 7 12 Software Guide A AC Adapter 2 1 administrator password Compaq See Compaq administrator password administrator password Windows 3 3 Aircraft Adapter optional 2 1 applications See software asset tag 3 13 audio CD See CD Automobile Power Adapter Charger optional 2 1 autorun autoplay auto insert notification cancelling while inserting audio CD 1 2 responding to prompt 1 14 setting preferences for 1 1 settings required by DirectCD 1 14 B batt
12. battery power Software Guide 2 13 Setting SpeedStep Preferences SpeedStep settings can be accessed from either the SpeedStep window or the SpeedStep icon In addition SpeedStep can be enabled or disabled in Computer Setup If the SpeedStep window and icon are not accessible they may be disabled in Computer Setup To enable the window and icon and other settings in the SpeedStep window refer to Using Computer Setup later in this section Using the SpeedStep Window To open the SpeedStep window from the desktop select Start gt Settings gt Control Panel gt Power Management icon gt Intel SpeedStep technology tab Then set your preferences as instructed in the following table Preference Assign a performance mode that applies when the notebook is running on battery power Procedures Select a performance mode from the drop down list for Running on Batteries then select OK Assign a performance mode that applies when the notebook is running on AC power Select a performance mode from the drop down list for Plugged In then select OK Set the notebook to remain in the same performance mode even if the power source changes Select the same performance mode from the drop down lists for Running on Batteries and Plugged In then select OK Remove the SpeedStep icon from the taskbar 1 Select the check box for Remove Icon from Taskbar 2 Select OK in the Advanced
13. master password that is the same as the power on password Software Guide 3 3 Security Using a Power On Password A power on password prevents unauthorized use of the notebook Once set it must be entered each time the notebook is turned on restarted or exits Hibernation A power on password E Does not display as it is set entered changed or deleted E Must be set and entered with the same keys For example a power on password set with keyboard number keys will not be recognized if you enter it with keypad number keys E Can include any combination of up to 32 letters numbers and slashes and is not case sensitive If you use the same term for both a power on password and a DriveLock password you are prompted for the DriveLock password but not the power on password when the notebook starts up from the protected hard drive Entering Power On Password Settings A power on password is set changed or deleted in Computer Setup 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 1 For navigation instructions press F1 2 Use the arrow keys to select the Security menu gt Power On Password then press enter Then 1 To set a power on password type the password in the New Password field then in the Verify New Password field then press F10 3 4 So
14. notebook to start up according to the current MultiBoot setting wait for the timeout to expire Software Guide 6 Software Updates and Restorations Updating Software For optimal notebook performance and to make sure your notebook remains compatible with changing technologies Compaq strongly recommends that you install the latest versions of Compaq software as they become available To update Compaq software 1 Prepare for any update by identifying your notebook type series or family and in some cases model Prepare for a system ROM or KBC ROM update by identifying the ROM versions currently installed on the notebook 2 Access the updates on your local Compaq Web site or the Compaq Support Software CD 3 Download and install the updates Q The notebook system ROM Read Only Memory stores the BIOS Basic Input Output System The BIOS determines how the notebook hardware interacts with the operating system and external devices and also supports such notebook services as time and date KBC Keyboard Controller ROM stores the parts of the BIOS that affect the keyboard Software Guide 6 1 Software Updates and Restorations Preparing for a Software Update If your notebook connects to a network Compaq recommends that you consult with your Network Administrator before installing any software updates particularly system ROM or KBC ROM updates Accessing Notebook Model Information To access the u
15. the MultiBoot section Device Options a Enable disable Num lock mode at startup Enable disable multiple standard pointing devices at startup To set the notebook to support only a single usually nonstandard pointing device at startup select Disable Select a parallel port mode EPP Enhanced Parallel Port standard bidirectional or ECP Enhanced Capabilities Port continued 7 6 Software Guide Setup and Diagnostic Utilities Selecting from the Advanced Menu continued Select Device Options continued To Do This Enable disable USB legacy support for a USB keyboard mouse and hubs When USB legacy support is enabled ta lt A USB keyboard mouse and hubs work even when a Windows operating system is not loaded The notebook can start from a bootable hard drive diskette drive diskette SuperDisk drive disk or CD ROM CD RW or DVD inserted into a drive connected by USB to the notebook or an optional port replicator ha Enable disable all settings in the SpeedStep window When Disable is selected the notebook runs in Battery Optimized mode Specify how the notebook recognizes multiple identical port replicators that are identically equipped Select Disable to recognize the port replicators as a single port replicator select Enable to recognize the port replicators individually by serial number Enable disable the reporting of the processor serial numbe
16. the OK button In Windows XP Home or Windows XP Professional select Start gt Turn Off the Computer gt Hibernate If the Hibernate option is not displayed press the shift key Result Power standby light turns off Screen clears Exit Hibernation Briefly press the power button Power standby light turns on Your work returns to the screen This procedure works only if the power button is assigned to Hibernation The power button is set to Hibernation at the factory For information about changing the function of the power button refer to Setting Power Procedure Preferences next in this section 2 8 Software Guide Power Setting Power Procedure Preferences You can change the functions of the power button the Fn F3 hotkeys and the display switch through the operating system Accessing Power Procedure Settings To access power procedure settings E In Windows 2000 Professional select Start gt Settings gt Control Panel Double click Power Options then select the Advanced tab E In Windows XP Home or Windows XP Professional select Start gt Control Panel gt Performance and Maintenance gt Power Options icon gt Advanced tab To learn more about power procedure settings or any other item in the Power Options window select the question mark in the upper right corner of the window then select the item As you read about the power procedure settings the following in
17. the notebook 3 2 Restore CDs installing Intelligent Manageability 4 2 Index 6 Software Guide Index restoring software 6 10 ROM See system ROM Read Only Memory RomPaq defined 6 5 downloading and installing 6 5 RPL Remote Program Load protocol 5 3 S scans system 7 8 security cable slot 3 15 security features cable lock optional 3 15 Compaq administrator password 3 5 device disabling 3 12 DriveLock 3 8 passwords combining Compaq and Windows passwords 3 3 passwords forgetting 3 2 power on password 3 4 protecting identification information 3 13 Quick Reference to 3 1 serial number 3 13 CPU Central Processing Unit 3 13 notebook 3 13 series identifying notebook 6 2 Setup Compaq Software icon displaying 1 8 shutting down the notebook emergency procedures 2 10 Windows procedures 2 6 sleep button Windows 2 9 SoftPaq defined 6 5 downloading and installing 6 8 software Compaq Configuration Record 7 8 Compaq Diagnostics 7 1 7 8 Computer Setup 7 1 7 2 Easy CD Creator 1 12 Intelligent Manageability 4 1 InterVideo WinDVD 1 8 MultiBoot 5 1 MultiBoot Express 5 5 operating system installing retail version of 6 11 PCFriendly 1 8 reinstalling 6 10 restoring 6 10 SpeedStep Windows 2000 Professional 2 13 UDF Reader 1 16 Windows Media Player 1 4 1 21 software updates accessing 6 4 Compaq Support Software CD 6 4 CPQFlash file 6 5 Softwa
18. utility includes settings that are not available in Windows When you exit Computer Setup the operating system restarts E Compaq Diagnostics is a system information and diagnostic utility that is used within your Windows operating system Use this utility to 1 Compare the notebook configuration at the time Compaq Diagnostics was installed to interim or current configurations 1 Display and print system information 1 Test system components 1 Troubleshoot a device configuration problem Software Guide 7 1 Setup and Diagnostic Utilities Using Computer Setup Computer Setup is a preinstalled ROM based utility which can be used even when the operating system is not working or will not load If the operating system is working the notebook will restart the operating system after you exit Computer Setup Because Computer Setup is not Windows based it does not support the pointing devices on your notebook Instead you point and select with the keys on your notebook keyboard Q An external keyboard connected by USB can be used in Computer Setup only if USB legacy support is enabled For more information about USB refer on this CD to the Hardware Guide External Device Connections section Instructions for using keys to set preferences in Computer Setup are included in the step by step Computer Setup procedures provided throughout your notebook guides These procedures can be used by all users The
19. 00 Document Part Number 266491 001 Contents 1 CD and DVD Software Using CDs and DVDs 0 000 e ee eee 1 1 Avoiding Standby and Hibernation 1 1 Displaying Media Contents 1 1 Copyright Warning 00 00 0000 ee 1 3 Playing CDs with Windows Media Player 1 4 Playing an Audio CD 0 005 1 4 Playing a VideoCD 0 0 0 00 eee 1 5 Using Notebook Media Keys 1 6 Accessing Windows Media Player Help 1 7 Playing DVDs with WinDVD 1 8 Installing WinDVD 0 000005 1 8 Accessing WinDVD Help 4 1 9 Startinig a DVD sc eek Nek eA Be 1 10 Using DVD Region Settings 1 10 Creating and Copying CDs and DVDs 1 12 Using Optional or Windows Software 1 12 Understanding Easy CD Creator Features 1 12 Installing Easy CD Creator 0 0 0 1 13 Installing Easy CD Creator Software 1 13 Enabling Auto Insert Notification 1 14 Preparing to Use Easy CD Creator 1 15 Selecting Drive Locations 1 15 Selecting and Preparing Easy CD Creator Media 1 16 Selecting Easy CD Creator Settings 1 17 Accessing Easy CD Creator Help 1 19 Easy CD Creator Tips and Troubleshooting 1 20 Playing CDs and DVDs 1 20 Sof
20. 1 20 error message Playback of Content From this Region 1 10 buffer underrun 1 21 Compaq Diagnostics error tab 7 12 F family identifying notebook 6 2 Fault Management alerts 4 2 floppy disk See disk diskette H hard drive protecting with DriveLock 3 8 Hibernation avoiding while using drive media 1 1 avoiding while using infrared 2 4 Index 4 Software Guide Index default procedures 2 8 described 2 2 enabling disabling 2 2 exiting 2 8 initiating 2 8 setting preferences 2 9 2 11 when to use 2 2 hotkeys disabling MultiPort 3 12 entering audio CD commands with 1 6 initiating Standby with 2 7 l infrared disabling 3 12 using Standby with 2 4 Intelligent Manageability fault management alerts 4 2 features 4 1 installing 4 2 setting up Agents 4 2 InterVideo WinDVD See WinDVD K KBC ROM Keyboard Controller Read Only Memory defined 6 1 determining current version of 6 2 downloading 6 7 installing 6 8 obtaining updates for 6 4 update procedure 6 7 keyboard external optional 7 2 L language changing in Computer Setup 3 12 locked system emergency shut down procedures 2 10 reinstalling software 6 10 logical drive designations See drive designations M model identifying notebook 6 2 modes SpeedStep 2 13 monitor external optional alert 4 3 MultiBoot default startup sequence 5 3 devices supported by 5 1 enabling devices for 5 2 Ex
21. After 3 unsuccessful attempts to enter the Compaq administrator password you must restart the notebook and try again Using DriveLock CAUTION If you forget both the DriveLock user password and the DriveLock master password the protected hard drive is permanently unusable DriveLock prevents unauthorized access to the contents of a hard drive Once DriveLock protection is applied to a drive a password must be entered to access the drive and the drive can be accessed only when it is inserted into the notebook DriveLock involves 2 passwords a user password and a master password m A hard drive protected by DriveLock can be accessed with either the user or the master password mM You can delete a user password or master password only by removing DriveLock protection from the drive DriveLock protection can be removed from the drive only with the master password E The owner of the user password should be the day to day user of the protected hard drive The owner of the master password may be a system administrator or the day to day user Software Guide 3 7 Security E A user password and a master password T Can be the same as any other password If you use the same term for both a power on password and a DriveLock password you are prompted for the DriveLock password but not the power on password when the notebook starts up from the protected hard drive 1 Can be any combination of up to 32 letters numb
22. Alert preferences are set in the Alert Properties window E To access Alert Properties select the Intelligent Manageability icon in the taskbar E For Help select the Help button in Alert Properties For information about setting alerts in a networked environment select Start gt Compaq Information Center gt Intelligent Manageability then search for Configuring Compaq Insight Management Agents Software Guide 4 3 5 MultiBoot Advanced Users Only The Phoenix MultiBoot utility allows you to set the notebook to start up from most bootable devices The bootable device may be a network interface card NIC or a bootable drive medium The bootable drive medium may be a diskette drive diskette a SuperDisk or Zip drive disk or an optical drive disc Optical drive discs include all varieties of CD and DVD drives Changing the Startup Sequence with MultiBoot A bootable medium or NIC contains files needed by the notebook to startup and operate properly When more than one bootable medium or NIC is in the system the notebook selects the startup medium or NIC by searching sequenced locations for first a bootable optical drive disc second a bootable diskette or disk third a bootable hard drive and fourth a bootable NIC You can change the sequence in which the notebook searches for a startup device by enabling MultiBoot and entering a new startup sequence sometimes called a boot order Or you can use MultiBoot E
23. COMPAQ Software Guide Compaq Notebook Series Document Part Number 266491 001 April 2002 This guide provides instructions for using optical drive software to play create and copy to and from CDs and DVDs Information about power and security settings and updating software is also provided In addition this guide explains how to use the MultiBoot Intelligent Manageability Compaq Diagnostics and Computer Setup utilities to set preferences and to help detect solve and prevent problems 2002 Compaq Information Technologies Group L P Compaq the Compaq logo Evo Presario ROMPaq and SoftPaq are trademarks of Compaq Information Technologies Group L P in the U S and or other countries Microsoft and Windows are trademarks of Microsoft Corporation in the U S and or other countries Intel and Pentium are trademarks of Intel Corporation in the U S and or other countries All other product names mentioned herein may be trademarks of their respective companies Compaq shall not be liable for technical or editorial errors or omissions contained herein The information is provided as is without warranty of any kind and is subject to change without notice The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty Software Guide First Edition April 2002 Reference Number N800 28
24. Computer Setup Device Security menu you can disable or partially disable most ports and drives For more information about the option to disable the MultiPort Fn F2 hotkeys refer on this CD to the Hardware Guide Pointing Devices and Keyboard section 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 d For navigation instructions press F1 2 Select the Security menu gt Device Security then enter your preferences LY Settings fora DVD ROM can be entered in the CD ROM field 1 Diskette drive settings do not apply to SuperDisk or Zip drives 3 To confirm your preferences press F10 4 To save your preferences select File gt Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts 3 12 Software Guide Security Protecting System Information Selecting an Information Management Procedure To do the following tasks follow the procedure for Entering and Displaying System Information next in this section Display or enter the notebook serial number asset tag and ownership tag Display or enter a battery pack serial number Display or enter a port replicator serial number and asset tag Display the processor serial number Enable or di
25. M Update To download a KBC ROM update 1 Insert a diskette drive or a SuperDisk drive into the notebook For instructions refer on this CD to the Hardware Guide Drives section 2 Obtain a formatted 1 44 megabyte or larger diskette A KBC ROM can be installed from a diskette drive diskette but not a SuperDisk drive disk 3 Insert the diskette into the diskette drive or the SuperDisk drive 4 Access the page at the Compaq Web site that provides software for your notebook 1 For home and small office products visit http www compaq com consumersupport d For corporate access products visit http www compaq com support files 5 In the Notebook column select your notebook series Software Guide 6 7 Software Updates and Restorations 6 T7 On the next page that displays use the drop down lists to identify your notebook Then follow the instructions on that page and succeeding pages to select the Category ROMPaqs and system software At the download area a Write down the number or name of any update that is later than the KBC ROM currently installed on the notebook b Follow the instructions on the Web page to download the software package to the diskette Installing a KBC ROM Update To install a KBC ROM update from a diskette 1 2 6 Shut down the notebook Be sure the notebook is connected to reliable external power through the AC Adapter Insert the diske
26. Software CD 6 4 Compaq telephone numbers for ordering Compaq Sup port Software CD 6 4 Worldwide Telephone Num bers booklet 3 2 Compaq Web site ordering Compaq Support Software CD from 6 4 updating software from 6 1 Computer Setup Advanced menu 7 6 changing language of 7 2 described 7 1 displaying ROM information with 6 3 enabling disabling devices with 3 12 entering displaying system information with 3 14 File menu 7 4 navigation in 7 2 procedures 7 2 protecting with password 3 5 restoring defaults 7 3 Security menu 7 5 setting Compaq administrator password preferences in 3 5 Index 2 Software Guide Index setting DriveLock preferences in 3 7 setting MultiBoot preferences in 5 1 setting power on password preferences in 3 4 setting SpeedStep preferences in 2 15 Tools menu 7 6 USB legacy support 7 2 vs Compaq Diagnostics 7 1 when to use 7 1 configuration information displaying 7 11 conserving power See power conservation CPQFlash file 6 5 CPU Central Processing Unit displaying information about in Compaq Configuration Record 7 10 displaying information about in Computer Setup 3 13 Intelligent Manageability protection for 4 3 securing 3 13 serial number 3 13 setting speed of 2 13 testing 7 10 D device enabling disabling 3 12 diagnostics utility See Compaq Diagnostics Digital Audio Easy Access button 1 6 disc optical See CD DVD disk diskette avoiding Standby an
27. aq 7 In the Compaq folder select the name or number of the software package containing the update 8 Select the file that includes an exe extension for example Filename exe The installation begins 9 To complete the installation follow the instructions on the screen Q After a message on the screen reports a successful installation you can delete the download package from the Compaq folder Software Guide 6 9 Software Updates and Restorations Restoring Software The Restore CDs included with the notebook contain all the software that shipped preinstalled or preloaded on the notebook and instructions for restoring it You can use the Restore CDs to install or reinstall individual software items such as applications or to restore the notebook factory image The notebook factory image is the notebook software as it was when the notebook was shipped When you restore to the factory image E All settings are as they were set at the factory when the notebook was shipped All software is the version installed at the factory E No software including drivers applications and utilities that you may have installed after initial software setup is present If the notebook has become unresponsive you may be able to start the notebook from a bootable Restore CD For information about starting the notebook from a bootable Restore CD refer to the documentation included with the Restore CDs
28. aq and Windows Passwords Compaq security features and operating system security features work independently from each other For example a device disabled in Computer Setup cannot be enabled in Windows Similarly you must use a Compaq password at a Compaq password prompt and a Windows password at a Windows password prompt For example If a power on password is set the power on password not a Windows password must be entered when the notebook starts up or exits Hibernation If you set Windows to prompt for a password before exiting Standby a Windows password not a power on password must be entered to exit Standby A Compaq administrator password and a Windows administrator password are not interchangeable Any term used for a Compaq password can also be used for other Compaq passwords or as a Windows password with these considerations All Compaq passwords can be any combination of up to 32 letters numbers and slashes and are not case sensitive All Compaq passwords must be set and entered with the same keys For example a Compaq password set with keyboard number keys will not be recognized if it is entered with keypad number keys For information about the internal keypad refer on this CD to the Hardware Guide Pointing Devices and Keyboard section When the notebook is starting up from a hard drive protected with DriveLock you will not be prompted for a power on password if you enter a DriveLock user or
29. are Guide 2 15 Power 3 To save your preferences use the arrow keys to select File gt Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts Finding More Battery Power Information For more information about using and storing battery packs and conserving battery pack power refer on this CD to the Hardware Guide Battery Packs section 2 16 Software Guide 3 Security Security Features Quick Reference The notebook provides the following security features that are not available in the operating system For information about operating system security features select Start gt Help gt Contents tab then select Security To Protect Against This Risk Use This Security Feature Unauthorized use of the Power on password notebook Unauthorized access to the Compag administrator password Computer Setup utility Unauthorized access to the DriveLock contents of a hard drive Unauthorized use of a drive a Device disabling port or a wireless device in the MultiPort Unauthorized access to the System information management processor serial number and other system identification information Unauthorized removal of the Security cable slot notebook Software Guide 3 1 Security Setting Preferences in Computer Setup Most security preferences are set in Computer Setup Becau
30. ct the video file then select the Open button 9 To stop playing the CD select the Stop button Software Guide 1 5 CD and DVD Software Using Notebook Media Keys Many tasks that can be performed through the operating system or in the Windows Media Player window can also be performed from your keyboard The following procedures use the Digital Audio button and the Fn F9 through Fn F12 hotkeys E To open Windows Media Player press the Digital Audio Easy Access button Mm To play pause or resume an audio CD press the Fn F9 hotkeys E To stop an audio CD press the Fn F10 hotkeys E To play the previous track of an audio CD press the Fn F11 hotkeys E To play the next track of an audio CD press the Fn F12 hotkeys For more information about using Easy Access keys or hotkeys refer on this CD to the Hardware Guide Pointing Devices and Keyboard section BONS Identifying the Digital Audio Easy Access button the Fn key and the F9 through F12 function keys 1 6 Software Guide CD and DVD Software Accessing Windows Media Player Help The Windows Media Player application is a program within the operating system Instructions for using Windows Media Player are included in the Windows Media Player Help file To access the Help file open the Windows Media Player window then select Help on the menu bar To open Windows Media Player use any 1 of the following methods E Insert a
31. d Hibernation while using 2 4 disabling drive for 3 12 displaying contents of 1 1 downloading KBC ROM to 6 7 display switch changing function of 2 9 default function 2 6 identified 2 5 display turning off 2 6 drive designations changing 5 4 displaying 1 3 DriveLock accessing a DriveLock protected hard drive 3 9 features 3 7 passwords changing 3 10 passwords combining with other passwords 3 3 passwords entering 3 10 passwords forgetting 3 2 passwords master and user described 3 7 protecting hard drive with 3 7 Software Guide Index 3 Index removing DriveLock protection from a hard drive 3 10 drives See CD disk diskette DVD hard drive protecting with DriveLock DVD accessing WinDVD help files 1 9 avoiding Standby and Hibernation while playing 1 1 copying 1 12 creating 1 12 disabling drive for 3 12 displaying contents of a 1 1 docking and undocking while playing 1 10 formats 1 16 playing 1 8 selecting a 1 16 software Easy CD Creator 1 13 software WinDVD 1 8 troubleshooting 1 20 types 1 16 writing to a 1 15 E Easy CD Creator accessing Help file 1 19 CD Copier when to use 1 12 DirectCD when to use 1 12 Easy CD Creator Basic CD 1 13 features 1 12 formats 1 16 installing 1 13 obtaining 1 12 preparing to use 1 15 prompt auto insert notification 1 14 prompt UDF 1 16 settings 1 17 1 20 source drive vs destination drive 1 15 troubleshooting
32. e designation of every drive in the system double click the My Computer icon on the desktop Software Guide 1 13 CD and DVD Software 5 Select the OK button 6 On the installation menu Compaq recommends that you select the Complete installation To do so select the Complete button then follow the instructions on the screen 7 When installation is complete and you are prompted to restart the notebook select Yes Enabling Auto Insert Notification When the notebook restarts after the installation is complete you may be prompted to enable Auto Insert Notification Auto Insert Notification is an operating system option that turns the autorun feature on or off Autorun runs a program on a data medium or opens an audio or video medium as soon as the medium is inserted into the drive and the drive tray is closed You cannot use DirectCD unless Auto Insert Notification is enabled Compaq recommends that you enable Auto Insert Notification 1 Select Yes at the Auto Insert Notification prompt 2 Follow the instructions on the screen 3 When the procedure displayed on the screen is complete restart the notebook Auto Insert Notification is enabled when the notebook restarts 1 14 Software Guide CD and DVD Software Preparing to Use Easy CD Creator CAUTION To prevent loss of work and damage to an optical drive medium Connect the notebook to a reliable external power source before writing to a
33. e lower left of the screen 1 To change the language press F2 d To view navigation information press F1 Use the arrow keys to select File gt Restore defaults Select the Restore Defaults check box To confirm the restoration press F10 nan A U N Select File gt Save Changes and Exit then follow the instructions on the screen When the computer restarts the factory settings are in effect but any identification information you may have entered is intact Software Guide 7 3 Setup and Diagnostic Utilities Selecting from the File Menu Select To Do This System information m View identification information about the notebook a port replicator and any battery packs in the system m View specification information about the processor memory and cache size and system ROM Save to floppy Save system configuration settings to a diskette Restore from floppy Restore system configuration settings from a diskette Restore defaults Replace configuration settings in Computer Setup with factory default settings Identification information is retained Ignore changes and exit Cancel changes entered during the current session then exit and restart the notebook Save changes and exit Save changes entered during the current session then exit and restart the notebook The changes you save are in effect when the notebook restarts 7 4 Software Guide Setup and Diagn
34. e shortly Initiating Standby clears the screen uses less power than leaving the notebook on and your work returns instantly to the screen when you exit Standby A fully charged new battery pack can support Standby for up to 2 weeks A battery pack that has been frequently charged and discharged will support Standby for less time If you plan to resume within 2 weeks Initiating Hibernation clears the screen saves your work to the hard drive and uses much less power than Standby Returning to work saved in Hibernation takes longer than returning to work saved in Standby but is faster than returning to your place manually after restarting the notebook A fully charged battery pack supports Hibernation indefinitely If the notebook will be disconnected from external power for more than 2 weeks Shutting down the notebook and removing the battery pack extends the useful life of the battery pack Store the battery pack in a cool dry place For more battery pack storage information refer on this CD to the Hardware Guide Storing a Battery Pack When the Power Supply Is Uncertain If power is interrupted while the notebook is in Standby your unsaved work is lost If power is interrupted while the notebook is in Hibernation your unsaved work is protected Power may be interrupted if the notebook is running on external power from an unreliable source or on battery power from a failing battery pack If you pause your work when the powe
35. e to the network drive Software Guide 1 15 CD and DVD Software Selecting and Preparing Easy CD Creator Media Choosing Recording Media Compaq recommends using high quality media that correspond to the maximum speed of the optical drive The notebook can write or copy to the following types of recording media E CD Rs which provide one time non erasable recording E CD RWs DVD RAMs and DVD CD RWs which provide erasable recording DVD CD RWs are not yet available in all regions Responding to the UDF Prompt The first time you insert a CD RW DVD RAM or DVD CD RW into an optical drive you may be prompted to install Universal Disk Format UDF Reader When UDF Reader is installed a medium created with DirectCD on your notebook can be used in another computer on which DirectCD is not installed Compaq recommends that you install UDF Reader Even if UDF Reader is installed on your notebook a CD R created with DirectCD software can be used in a compatible CD ROM drive only if you select the Rearrange the Files option as you create the CD R Formatting Recording Media You can purchase optical drive media that either are or are not formatted for DirectCD HM To use DirectCD use a medium formatted for DirectCD E To use Easy CD Creator or CD Copier do not use a medium formatted for DirectCD 1 16 Software Guide CD and DVD Software To erase DirectCD formatting from a rewritable
36. er Standby Hibernation and Shutdown Procedures Identifying the Power Controls and Light The procedures for using Standby Hibernation and Shutdown use the display switch the power button and the power standby light pA DN EY DE A Fal BTA A Sia Sia a ET el I ER UPA UE ULE EEEE I IH Fe UE AE E AE E E UI E E E S kE EOE i T 7 Fe Jk COMPAQ Identifying the power standby light power button and display switch Software Guide 2 5 Power Using the Default Power Procedures The following tables describe the default procedures for turning on or shutting down the notebook initiating or exiting Standby or Hibernation and for turning off the display Some procedures can be changed For instructions refer to Setting Power Procedure Preferences immediately following the tables Turning the Notebook On or Off Task Turn the notebook on from shut down Procedure Briefly press the power button Result Power standby light turns on Operating system loads Shut down the Save your work and close Operating system notebook all open applications Then closes m In Windows 2000 Power standby light Professional select turns off Start gt Shut Down gt Notebook turns off Shut Down then select the OK button m In Windows XP Home or Windows XP Professional select Start gt Turn Off Computer gt Turn Off Turn off the Close the notebook Clo
37. er Setup 3 2 Using Passwords 0 0 e eee eee eee eee 3 2 Forgetting Passwords 0 00 0 ee eee 3 2 Combining Compaq and Windows Passwords 3 3 Software Guide Contents Using a Power On Password 00 005 3 4 Entering Power On Password Settings 3 4 Entering a Power On Password 3 5 Using a Compaq Administrator Password 3 5 Entering Compaq Administrator Password Settings 3 6 Entering a Compaq Administrator Password 3 7 Using Drivelock a beiei cen ean danse 3 7 Protecting a Hard Drive with DriveLock 3 8 Accessing a Protected Hard Drive 3 9 Changing a DriveLock Password 3 10 Removing DriveLock Protection 3 11 Disabling a Device 0 0 0 e eee ee eee 3 12 Protecting System Information 3 13 Selecting an Information Management Procedure 3 13 Entering and Displaying System Information 3 14 Connecting an Optional Cable Lock 3 15 4 Intelligent Manageability Understanding Intelligent Manageability 4 1 Installing Intelligent Manageability 4 2 Setting Up Insight Management Agents 4 2 Using Fault Management Alerts 4 2 Identifying a Fault Management Alert 4 2 Setting Fault Management Alert Preferences 4 3 5 MultiBoot Advanced Users Only Changi
38. ers and slashes and are not case sensitive Protecting a Hard Drive with DriveLock CAUTION If you forget both the DriveLock user password and the DriveLock master password the protected hard drive is permanently unusable CAUTION To prevent damage to the notebook and the hard drive and loss of work shut down the notebook before inserting or removing a primary hard drive The primary hard drive is any hard drive used in the hard drive bay DriveLock procedures begin with inserting the hard drive into the notebook For insertion instructions refer on this CD to the Hardware Guide Drives section To access the DriveLock settings in Computer Setup you must shut down then turn on the notebook to access Computer Setup If you open Computer Setup from a Windows restart DriveLock settings are not accessible 1 To verify that the notebook is off and not in Hibernation briefly press the power button If your work returns to the screen shut down the notebook 2 Insert the hard drive into the notebook not an optional port replicator 3 8 Software Guide Security 3 To open Computer Setup turn on do not restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 4 To change the language press F2 m For navigation instructions press F1 4 Use the arrow keys to select the Security menu gt DriveLock passwords then pre
39. erting or removing a primary hard drive The primary hard drive is any hard drive used in the hard drive bay To access the DriveLock settings in Computer Setup you must shut down then turn on the notebook to access Computer Setup If you open Computer Setup from a Windows restart DriveLock settings are not accessible 1 To verify that the notebook is off and not in Hibernation briefly press the power button If your work returns to the screen shut down the notebook Be sure that the protected hard drive is inserted into the notebook not an optional port replicator To open Computer Setup turn on do not restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 d For navigation instructions press F1 Use the arrow keys to select the Security Menu gt DriveLock passwords then press enter Use the arrow keys to select the location of the hard drive then press F10 Toggle the Protection field to Disable then press F10 Type your master password in the Old Password field then press F10 To save your preference use arrow keys to select File gt Save Changes and Exit then follow the instructions on the screen Your preference is set as you exit Computer Setup and is in effect when the notebook restarts Software Guide 3 11 Security Disabling a Device From the
40. ery packs calibration of 2 1 causing buffer underrun errors 1 21 causing CD or DVD write corruption 1 15 Index supplementary information 2 16 when to use 2 1 See also Hibernation power Standby BIOS Basic Input Output System 6 1 boot order See MultiBoot buffer underrun errors 1 21 Cc cable lock optional 3 15 calibration battery 2 1 CD accessing Windows Media Player help files 1 7 avoiding Standby and Hibernation while playing 1 1 cancelling autorun while inserting 1 2 Compaq Support Software CD 6 4 copying 1 12 creating 1 12 disabling drive for 3 12 displaying contents of a 1 1 Easy CD Creator Basic CD 1 13 hotkey commands 1 6 Software Guide Index 1 Index playing audio 14 playing video 1 5 selecting a 1 16 software Easy CD Creator 1 13 software Windows Media Player 1 4 troubleshooting 1 20 types 1 16 writing to a 1 15 CDs Restore 6 10 Central Processing Unit See CPU Central Processing Unit Compaq administrator password changing 3 6 combining with other passwords 3 3 deleting 3 6 entering 3 7 features 3 5 forgetting 3 2 setting 3 6 Compaq Configuration Record described 7 8 procedures 7 10 See also Compaq Diagnostics Compaq Diagnostics described 7 8 detecting 7 8 displaying configuration information with 7 10 displaying ROM information with 6 2 icons 7 8 installing 7 9 scans described 7 8 vs Computer Setup 7 1 when to use 7 1 Compaq Support
41. figuration Record and Compaq Diagnostics are not included the Compaq Diagnostic utility is loaded but not installed 7 8 Software Guide Setup and Diagnostic Utilities Installing Compaq Diagnostics To install the Compaq Diagnostics utility E In Windows XP Professional select Start gt Setup Compaq Software icon Select Compaq Diagnostics gt Next button then follow the instructions on the screen E In Windows 2000 Professional and Windows XP Home m Ifthe Setup Compaq Software icon is on the Desktop select the icon gt Compaq Diagnostics gt Next button then follow the instructions on the screen m Ifthe Setup Compaq Software icon is not on the Desktop select Start gt Run In Windows 2000 Professional on the command line type c cpqapps setup exe preload s The Setup Compaq Software icon is displayed on the Desktop In Windows XP Home on the command line type c cpqapps setup exe preload programs s The Setup Compaq Software icon is displayed in the All Programs menu To access the Setup icon select Start gt All Programs Software Guide 7 9 Setup and Diagnostic Utilities Using the Compaq Configuration Record Scan The Compaq Configuration Record scan compares the notebook configuration at the time the Compaq Diagnostics utility was installed to interim or current configurations 1 To run the Compaq Configuration Record scan and open the Compaq Configuration Record window
42. formation may be helpful Using Fn F3 as the Windows Sleep Button The Fn F3 hotkeys on the notebook are equivalent to the sleep button referred to in Windows For example if you set the Sleep Button field on the Power Options Advanced tab to Hibernate pressing the Fn F3 hotkeys will initiate Hibernation Using a Standby Password If you select the Prompt For Password When the Computer Goes Off Standby setting respond to the Standby prompt with a Windows password not a Compaq password For more information about using both Windows and Compaq passwords refer in this guide to the Security section Combining Compaq and Windows Passwords Software Guide 2 9 Power Enabling Hibernation The Initiate Hibernation setting is available only if Hibernation is enabled Hibernation is enabled at the factory To verify that Hibernation has not been disabled E In Windows 2000 Professional select Start gt Settings gt Control Panel Double click Power Options select the Hibernate tab then be sure that the Enable Hibernate Support check box is selected E In Windows XP Home or Windows XP Professional select Start gt Control Panel gt Performance and Maintenance gt Power Options icon Select the Hibernate tab then be sure that the Enable Hibernate Support check box is selected Using Emergency Shut Down Procedures If the notebook is unresponsive and you are unable to use normal Windows shut down pr
43. ftware Guide Security 1 To change a power on password type the current password in the Old Password field type the new password in the New Password and Verify New Password fields then press F10 1 To delete a power on password type the current password in the Old Password field then press F10 3 To save your preferences use the arrow keys to select File gt Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts Entering a Power On Password At the power on password prompt type your password using the same keys you used to set the password then press enter After 3 unsuccessful attempts to enter the password you must restart the notebook and try again Using a Compaq Administrator Password A Compaq administrator password protects the configuration settings and system identification information in Computer Setup Once set this password must be entered to access Computer Setup A Compaq administrator password Is not interchangeable with a Windows administrator password although both can use the same term Does not display as it is set entered changed or deleted Must be set and entered with the same keys For example a Compaq Administrator password set with keyboard number keys will not be recognized if you enter it with internal keypad number keys Can include any combination of up to 32 let
44. g Software from the Internet next in this section The Compaq Support Software CD provides the latest Compaq software and instructions for installing and using it The CD includes such software as device drivers ROM updates and utilities To purchase the current Compaq Support Software CD or a subscription that provides both the current version and future versions of the CD E Refer to the Worldwide Telephone Numbers booklet included with the notebook to contact a Compaq authorized dealer reseller or service provider or E Visit the Compaq Web site at http www compag com support files notebooks This page lists the notebook families for which a Compaq Support Software CD is available The page can be displayed in English French German Dutch or Japanese To obtain telephone numbers for ordering the CD in other languages select the globe icon in the lower right corner of the page 6 4 Software Guide Software Updates and Restorations Updating Software from the Internet Most software at the Compaq Web site is packaged in a compressed file called a SoftPaq Some ROM updates may be packaged in a compressed file called a ROMPag Other ROM updates may be provided as a CPQFlash SoftPaq Most download packages contain a file named Readme txt A Readme txt file contains detailed descriptions installation and troubleshooting information about the download The Readme txt files included with Ro
45. icon on the far left of the Compaq Diagnostics toolbar 4 In the lower left corner of the System screen set the Information Level to More The ROM information is displayed 5 To close Compaq Diagnostics select File gt Exit Displaying ROM Information in Computer Setup Computer Setup is a non Windows utility For general information about using Computer Setup refer in this guide to the Setup and Diagnostics Utilities section To display ROM information in Computer Setup 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 d For navigation instructions press F1 2 Select the File menu gt System Information The system ROM information is displayed 3 To display KBC ROM information press enter then press any key or the spacebar 4 To exit Computer Setup without changing any settings use the arrow keys to select File gt Ignore Changes and Exit then follow the instructions on the screen After Computer Setup closes the notebook restarts in Windows Software Guide 6 3 Software Updates and Restorations Accessing Software Updates Software updates are available for some notebook families on the Compaq Support Software CD and for all notebooks at the Compaq Web site Instructions for updating software from the Compaq Web site are provided in Updatin
46. ight Management Agents and to access instructions for using them and other Intelligent Manageability features select Start gt Compaq Information Center gt Intelligent Manageability Using Fault Management Alerts Identifying a Fault Management Alert The notebook is preset to monitor several hardware components If problems are found the following alerts may display The hard drive alert warns up to 72 hours in advance of impending hard drive problems and can be set to initiate a software backup 4 2 Software Guide Intelligent Manageability E The system temperature alert prevents critical overheating As the system temperature rises this feature first adjusts fan and CPU central processing unit speed then displays an alert then shuts down the system if necessary E The battery fault alert reports battery pack failure E The monitor alert reports that an error message from a monitor with Intelligent Manageability features has been received Monitors with these features include the Compaq P70 and Compaq P50 color monitors E The memory alert issues a report when a memory board is removed added or reconfigured The report includes both the previous and current configurations Setting Fault Management Alert Preferences All alerts can be displayed on the notebook screen When the notebook is connected to a network which includes a network console all alerts can also be reported to the network console
47. indows passwords 3 3 WinDVD accessing Help file 1 9 error message 1 10 function 1 8 installing 1 8 playing DVD with 1 10 procedures 1 10 region settings 1 10 Worldwide Telephone Num bers booklet 3 2 Software Guide Index 9
48. intenance gt Compaq Diagnostics 2 Select Categories then select a category from the drop down list The information is displayed m m To save the information select File gt Save As To print the information select File gt Print 3 To close Compaq Diagnostics select File gt Exit Obtaining Diagnostic Test Information 1 To run the Compaq Diagnostics scan and open the Compaq Diagnostics window m m In Windows 2000 Professional select Start gt Settings gt Control Panel then select Compaq Diagnostics In Windows XP Home or Windows XP Professional select Start gt Control Panel gt Performance and Maintenance gt Compaq Diagnostics 2 Select the Test tab 3 In the scroll box select the category or device you want to test 4 Select a test type m m Quick Test runs a quick general test on each device in a selected category Complete Test performs maximum testing on each device in a selected category Software Guide 7 11 Setup and Diagnostic Utilities 1 Custom Test performs maximum testing on a selected device Torun all tests for your selected device select the Check All button Torun only the tests you select select the Uncheck All button then select the check box for each test you want to run 5 Select a test mode m Interactive Mode provides maximum control over the testing process You determine whether the test was passed or failed
49. ion Displaying Media Contents Disabling Disk at Once Disk at once settings are in Easy CD Copier To select them 1 Access CD Copier LY In Windows 2000 Professional select Start gt Programs gt Roxio Easy CD Creator 5 gt Applications gt CD Copier 1 In Windows XP Home or XP Professional select Start gt All Programs gt Roxio Easy CD Creator 5 gt Applications gt CD Copier 2 Select the Advanced tab 3 Clear the Disk at Once check box 4 Select the Set as Default button Enabling Track at Once Track at once settings are in Easy CD Creator To select them 1 Access Easy CD Creator LY In Windows 2000 Professional select Start gt Programs gt Roxio Easy CD Creator 5 gt Applications gt Track at Once 1 In Windows XP Home or XP Professional select Start gt All Programs gt Roxio Easy CD Creator 5 gt Applications gt Track at Once 2 Select the Advanced tab gt Create CD button 3 Select the Track at Once check box 4 Clear the Disk at Once check box 5 Select the Set as Default button 1 18 Software Guide CD and DVD Software Accessing Easy CD Creator Help To access the procedures for using DirectCD Easy CD Creator and CD Copier In Windows 2000 Professional select Start gt Programs gt Roxio Easy CD Creator 5 gt Project Selector gt Help radio button E In Windows XP Home or Windows XP Professional select Start gt All Programs gt Roxio
50. m Standby Standby reduces power to system components that are not being used When Standby is initiated your work is saved in random access memory RAM and the screen is cleared When you exit Standby your work returns to the screen where you left off Hibernation Hibernation saves your work in RAM to a hibernation file on the hard drive then shuts down the notebook When you exit Hibernation your work returns to the screen where you left off If a power on password is set the password must be entered to exit Hibernation Hibernation is enabled at the factory but can be disabled usually to save space on the hard drive Disabling Hibernation is not recommended When Hibernation is disabled system initiated Hibernation cannot save your work if the notebook reaches a critical low battery condition while it is on or in Standby To verify that Hibernation is enabled E In Windows 2000 Professional select Start gt Settings gt Control Panel Double click Power Options select the Hibernate tab then be sure that the Enable Hibernate Support check box is selected E In Windows XP Home or Windows XP Professional select Start gt Control Panel gt Performance and Maintenance gt Power Options icon Select the Hibernate tab then be sure that the Enable Hibernate Support check box is selected Software Guide Power Choosing Standby Hibernation or Shutdown When You Leave Your Work If you plan to resum
51. mPags are English only The following sections provide instructions for downloading and installing E A system ROM update E A KBC ROM update E A SoftPaq containing an update other than a KBC ROM update Downloading and Installing a System ROM Update CAUTION To prevent an unsuccessful installation download and install the system ROM only while the notebook is connected to reliable external power using the AC Adapter Do not download or install a system ROM while the notebook is running on battery power docked in an optional port replicator or connected to an optional power source During the download and installation H Do not unplug the notebook from the electrical outlet E Do not shut down the notebook E Do not remove or insert a drive Software Guide 6 5 Software Updates and Restorations To download and install a system ROM 1 Access the page at the Compaq Web site that provides software for your notebook 1 For home and small office products visit http www compaq com consumersupport d For corporate access products visit http www compaq com support files In the Notebook column select your notebook series 3 On the next page that displays use the drop down lists to identify your notebook Then follow the instructions on that page and succeeding pages to select the Category ROMPags and system software At the download area a Write down the number or name
52. me you inserted the medium into your notebook reinsert the medium then install UDF Reader at the UDF prompt 1 20 Software Guide CD and DVD Software Using Windows Media Player If you are using Windows Media Player files to create a medium you may not be able to drag and drop the files using Windows Explorer For more information about this problem visit mM The Roxio Web site at http www roxio com or The Microsoft Web site at http Avww microsoft com The language options at these Web sites vary and may be limited Responding to Buffer Underrun Errors A buffer underrun error occurs when the flow of data to a drive or medium is interrupted In all cases a buffer underrun error stops the copying process In some cases a buffer underrun error may permanently damage an optical medium Buffer underrun errors are often caused by E Other applications including screen savers and antivirus software that are open during a copying process E A power interruption caused by a loose connection to AC power or by an electrical storm E Attempting a copying procedure while running the notebook on a failing battery pack E Attempting to copy directly between media or between a medium and a network drive Occasionally during a copying process that involves a network drive a buffer underrun error may occur because the temporary files created during the process are being created on the hard drive instead of the ne
53. medium Power loss for example from a failing battery pack could corrupt the write process Before writing to a medium close all open applications including screen savers and antivirus software except Easy CD Creator Basic Do not copy directly from a medium to another medium or from a network drive to a medium Instead copy from a medium or a network drive to your hard drive then copy from your hard drive the medium Do not type on the notebook keyboard or move the notebook while the notebook is writing to a medium The write process is sensitive to vibration Selecting Drive Locations If you plan to use an optional port replicator during a copying procedure Insert the source drive the drive that is to be copied from into the port replicator MultiBay E Insert the destination drive the drive that is to be copied to into the notebook MultiBay E Do not copy directly from the source drive to the destination drive Instead copy from the source drive to your hard drive Then copy from your hard drive to the destination drive If you plan to use a network drive during a copying procedure If you are using only 1 optical drive insert the drive into the notebook MultiBay Do not copy directly between the network drive and the optical drive Instead copy from the network to your hard drive then from your hard drive to the optical drive Or copy from the optical drive to your hard drive then from your hard driv
54. medium so the medium can be used with Easy CD Creator or CD Copier 1 Insert the medium into an optical drive If you are prompted to install UDF Reader refer to Responding to the UDF Prompt earlier in this section 2 Access the Easy CD Creator Basic Eraser 4 In Windows 2000 Professional select Start gt Programs gt Easy CD Creator Basic gt CD RW Eraser m In Windows XP Home or Windows XP Professional select Start gt All Programs gt Easy CD Creator Basic gt CD RW Eraser 3 Select the Erase button 4 Select the OK button Selecting Easy CD Creator Settings To use DirectCD Easy CD Creator or CD Copier the settings shown in the following table must be selected These settings are compatible for example the settings for DirectCD do not conflict with the settings for CD Copier The Easy CD Creator software installs with all of these settings selected Before beginning any copying procedure you may want to confirm that these settings have not been changed Application Required Settings DirectCD Enable Auto Insert Notification Easy CD Creator Disable Disk at Once and Enable Track at Once CD Copier Disable Disk at Once Software Guide 1 17 CD and DVD Software Enabling Auto Insert Notification Auto Insert Notification settings are selected through the operating system To verify or change Auto Insert Notification settings refer in this guide to the Using CDs and DVDs sect
55. menu tables later in this section provide an overview of Computer Setup options that may be helpful to advanced users who prefer to select preferences without following step by step procedures Computer Setup Procedures The information and settings in Computer Setup are accessed from the File Security Tools and Advanced menus 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 d To view navigation information press F1 1 To return to the Computer Setup menu press esc 7 2 Software Guide Setup and Diagnostic Utilities 2 Select the File Security Tools or Advanced menu 3 To exit Computer Setup 1 To exit without saving any of the settings you may have entered use the arrow keys to select File gt Ignore Changes and Exit then follow the instructions on the screen 1 To exit and save all the settings you have entered use the arrow keys to select File gt Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts Restoring Computer Setup Defaults To return all settings in Computer Setup to the values set at the factory 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in th
56. n on the notebook to access Computer Setup If you open Computer Setup from a Windows restart DriveLock settings are not accessible 1 To verify that the notebook is off and not in Hibernation briefly press the power button If your work returns to the screen shut down the notebook 2 Be sure that the protected hard drive is inserted into the notebook not an optional port replicator 3 To open Computer Setup turn on do not restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 d For navigation instructions press F1 4 Use the arrow keys to select the Security Menu gt DriveLock passwords then press enter 5 Use the arrow keys to select the location of the hard drive then press F10 6 Use the arrow keys to select the field for the password you want to change type your current password in the Old Password field type the new password in the New Password and Verify New Password fields then press F10 7 To save your preferences use arrow keys to select File gt Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts 3 10 Software Guide Security Removing DriveLock Protection CAUTION To prevent damage to the notebook and the hard drive and loss of work shut down the notebook before ins
57. ng the Startup Sequence with MultiBoot 5 1 Enabling Media and Devices for MultiBoot 5 2 Using the Default Search Sequence 5 3 Planning Changes to the Startup Sequence 5 4 Specifying MultiBoot Preferences 5 5 Setting a Continuing Startup Sequence 5 5 Setting the MultiBoot Express Prompt 5 6 Responding to the MultiBoot Express Prompt 5 6 Software Guide v Contents 6 Software Updates and Restorations Updating Software 00 ee eee eee 6 1 Preparing for a Software Update 6 2 Accessing Notebook Model Information 6 2 Accessing ROM Version Information 6 2 Accessing Software Updates 004 6 4 Updating Software from the Internet 6 5 Downloading and Installing a System ROM Update 6 5 Downloading and Installing a KBC ROM Update 6 7 Downloading and Installing a Non ROM SoftPaq 6 9 Restoring Software 0 0 0 0 cee eee eee 6 10 Installing a Retail Version of an Operating System 6 11 7 Setup and Diagnostic Utilities Selecting Computer Setup or Compaq Diagnostics 7 1 Using Computer Setup 0 000000 0008 7 2 Computer Setup Procedures 7 2 Restoring Computer Setup Defaults 7 3 Selecting from the File Menu 7 4 Selecting from the Security Menu 7 5 Selecting from the Tools Me
58. nu 7 6 Selecting from the Advanced Menu 7 6 Using Compaq Diagnostics 005 7 8 Detecting Compaq Diagnostics 7 8 Installing Compaq Diagnostics 7 9 Using the Compaq Configuration Record Scan 7 10 Using the Diagnostics Scan 7 10 Index vi Software Guide 1 CD and DVD Software Using CDs and DVDs Most of this section provides instructions for using optical drive software Before using any optical drive software Compaq recommends that you read the following general information about using CDs and DVDs Avoiding Standby and Hibernation CAUTION To prevent possible video and audio degradation and loss of audio or video playback functionality do not initiate Standby or Hibernation while using drive media If Standby or Hibernation is accidentally initiated while a drive medium is in use 1 Briefly press the power button to exit Standby or Hibernation 2 Restart the notebook 3 For more information about Standby and Hibernation refer in this guide to the Power section Displaying Media Contents Autorun sometimes called autoplay or auto insert notification is a feature of the operating system Autorun displays the contents of a drive medium on the screen whenever you insert the medium into a drive and if you are using an optical drive close the tray Software Guide 1 1 CD and DVD Software
59. ocedures try the following emergency procedures m Press ctrl alt delete Then LJ In Windows 2000 Professional select the Shut Down button press the down arrow for the What Do You Want the Computer To Do field until Restart or Shut Down is displayed then select the OK button m In Windows XP Home or Windows XP Professional select the Turn Off Computer button then select the OK button If you are unable to shut down the notebook with ctri alt delete press and hold the power button for 4 seconds If you are unable to shut down the notebook with the power button remove the battery pack and disconnect the notebook from external power 2 10 Software Guide Power Setting Power Management Preferences Accessing the Power Options Window Power management preferences are set in the Windows Power Options window To access the Power Options window E In Windows 2000 Professional select Start gt Settings gt Control Panel then double click Power Options E In Windows XP Home or Windows XP Professional select Start gt Control Panel gt Performance and Maintenance gt Power Options icon The procedures for selecting Power Meter icon Power Scheme and screen brightness settings are provided on the next few pages To learn more about these settings or about any other item in the Power Options window select the question mark in the upper right corner of the window then select the item Displaying the
60. of any update that is later than the system ROM currently installed on the notebook b Follow the instructions on the Web page to download the software package 5 When the download is complete open Windows Explorer In the left pane of the Windows Explorer window select My Computer gt your hard drive usually drive C gt Compaq In the Compaq folder select the name or number of the software package containing the system ROM update The system ROM installation begins To complete the installation follow the instructions on the screen Q After a message on the screen reports a successful installation you can delete the download package from the Compaq folder Software Guide Software Updates and Restorations Downloading and Installing a KBC ROM Update To update KBC ROM from the Internet you must download the update to a diskette then install the update from the diskette CAUTION To prevent an unsuccessful installation download and install the KBC ROM only while the notebook is connected to reliable external power using the AC Adapter Do not download or install a KBC ROM while the notebook is running on battery power docked in an optional port replicator or connected to an optional power source During the download and installation E Do not unplug the notebook from the electrical outlet E Do not shut down the notebook E Do not remove or insert a drive Downloading a KBC RO
61. ostic Utilities Selecting from the Security Menu Select To Do This Administrator password Enter change or delete a Compaq administrator password Power on password Enter change or delete a power on password DriveLock passwords Enable disable DriveLock change a DriveLock User or Master password Drive Lock Settings are accessible only when you enter Computer Setup by turning on not restarting the notebook Device security Enable disable m Ports or diskette drives m CD ROM or diskette startup m Diskette write m MultiPort Fn F2 hotkeys System IDs Enter user defined identification values Not applicable to SuperDisk or Zip drives tSettings for a DVD ROM or DVD CD RW can be entered in the CD ROM field Software Guide 7 5 Setup and Diagnostic Utilities Selecting from the Tools Menu Select HDD Self Test Options To Do This Run a quick or comprehensive self test on any hard drive in the system Selecting from the Advanced Menu Select To Do This Language or press F2 Change the Computer Setup language Boot Options Enable disable QuickBoot which starts the notebook more quickly by eliminating some startup tests If you Suspect a memory failure and want to test memory automatically during startup disable QuickBoot MultiBoot which sets a startup sequence that can include most bootable devices and media in the system For instructions refer to in this guide to
62. ot Software Guide MultiBoot Advanced Users Only 3 To save your preferences and exit Computer Setup use the arrow keys to select File gt Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts Q To connect a NIC to a PXE Preboot eXecution Environment or RPL Remote Program Load server during startup without using MultiBoot whether or not MultiBoot or USB legacy support is enabled press F12 when the Network Service Boot message appears very briefly in the lower right corner of the screen Using the Default Search Sequence By default MultiBoot is disabled and the notebook selects the startup medium or NIC by searching enabled locations in the following sequence This list describes the order in which drive numbers are assigned The actual startup sequence varies by configuration For example the notebook searches only once for a device containing a medium that can boot as drive A If the first device it searches does not contain a medium that can boot as drive A the notebook begins a single search for a device containing a medium that can boot as drive C 1 Optical drive in a port replicator MultiBay or connected by USB that contains a disc that boots as drive A 2 Optical drive in notebook MultiBay that contains a disc that boots as drive A 3 Diskette drive in a port replicator MultiBay o
63. ows 2000 Professional and Windows XP Home 1 Ifthe Setup Compaq Software icon is on the desktop select the icon gt InterVideo WinDVD gt Next button then follow the instructions on the screen 1 8 Software Guide CD and DVD Software If the Setup Compaq Software icon is not on the Desktop select Start gt Run Then In Windows 2000 Professional on the command line type c cpgapps setup exe preload s The Setup Compaq Software icon is displayed on the Desktop Select the icon gt InterVideo WinDVD gt Next button then follow the instructions on the screen In Windows XP Home on the command line type c cpqapps setup exe preload programs s The Setup Compaq Software icon is displayed in the All Programs menu To access the Setup icon select Start gt All Programs To install WinDVD select the icon gt InterVideo WinDVD gt Next button then follow the instructions on the screen Accessing WinDVD Help Instructions for using WinDVD are included in the WinDVD Help file To access the Help file 1 Open the WinDVD window by selecting the WinDVD Player icon on the taskbar Or m m In Windows 2000 Professional select Start gt Programs gt InterVideo gt InterVideo WinDVD gt WinDVD In Windows XP Home or Windows XP Professional select Start gt All Programs gt InterVideo WinDVD gt WinDVD 2 Select the Help button The icon on the Help button is a question mark
64. pdates for your notebook you may need to know the following information about your notebook E The product category is Notebook E The product family name and series number are printed in the lower left corner of the display bezel E More complete model information is provided on the serial number label on the underside of the notebook Accessing ROM Version Information To determine whether available ROM updates contain later ROM versions than those currently installed on the notebook you will need to know the version of the system ROM or KBC ROM currently installed ROM version information can be displayed in either Compaq Diagnostics or Computer Setup Displaying ROM Information in Compaq Diagnostics To display the currently installed ROM versions in Compaq Diagnostics 1 If you are not certain that Compaq Diagnostics is installed on your notebook refer in this guide to the Setup and Diagnostics section Using Compaq Diagnostics for information about detecting and if necessary loading Compaq Diagnostics 6 2 Software Guide Software Updates and Restorations 2 Access Compaq Diagnostics LY In Windows 2000 Professional select Start gt Settings gt Control Panel gt Compaq Diagnostics icon L1 In Windows XP Home or Windows XP Professional select Start gt Control Panel gt Performance and Maintenance gt Compaq Diagnostics icon 3 When the system scan finishes select the System
65. plays when you insert the DVD To play the DVD you must change the region setting on your DVD drive 1 10 Software Guide CD and DVD Software CAUTION The region setting on your DVD drive can be changed only 5 times HM The region setting you select the fifth time becomes the permanent region setting on the drive HM The number of allowable region changes remaining on the drive is displayed in the Remaining Times Until Permanent field in the WinDVD window The number in the field includes the fifth and permanent change The procedure for changing the region setting on a drive begins with inserting a drive into the MultiBay then inserting a DVD into the drive For insertion instructions refer on this CD to the Hardware Guide Drives section To change the region setting on a drive 1 Insert the DVD you want to play into the optical drive 2 If the WinDVD window does not open after a short pause select the WinDVD Player icon on the taskbar Or 4 In Windows 2000 Professional select Start gt Programs gt InterVideo gt InterVideo WinDVD gt WinDVD m In Windows XP Home or Windows XP Professional select Start gt All Programs gt InterVideo WinDVD gt WinDVD 3 Select the Properties icon in the lower left corner of the window 4 Select the General tab 5 Select the radio button for a region 6 Select the OK button Software Guide 1 11 CD and DVD Software Creating and Co
66. press 5 5 function 5 1 setting preferences 5 4 N network connecting to PXE or RPL server at startup 5 3 drive copying to or from 1 15 enabling internal NIC for MultiBoot 5 3 Software Guide Index 5 Index Network Service Boot 5 3 notebook model family type 6 2 notebook serial number 3 14 O operating system installing retail version of 6 11 reinstalling 6 10 optical disc See CD DVD P passwords combining 3 3 Compaq vs Windows 2 9 forgetting 3 2 See also Compaq administrator password DriveLock power on password PCFriendly 1 8 Phoenix MultiBoot See MultiBoot port replicator optional as power source 2 1 docking or undocking before starting DVD 1 10 exiting Standby while docked 2 7 recognition settings 3 13 power button default functions 2 6 button identified 2 5 button setting preferences for 2 9 controls identified 2 5 controls using 2 6 icon 2 11 scheme Windows 2 12 setting preferences 2 9 2 11 sources 2 1 SpeedStep Windows 2000 Professional 2 13 power conservation Hibernation 2 2 settings 2 9 2 11 SpeedStep 2 13 Standby 2 2 power standby light 2 5 power on password changing 3 4 combining with other passwords 3 3 deleting 3 4 entering 3 5 features 3 4 forgetting 3 2 setting 3 4 processor See CPU Central Processing Unit PXE Preboot eXecution Environment protocol 5 3 R reset procedures emergency shut down procedures 2 10 resetting
67. pying CDs and DVDs This section provides procedures for creating and copying CDs and DVDs with Easy CD Creator If Easy CD Creator is included with your notebook the Easy CD Creator software is provided on the Easy CD Creator Basic CD Using Optional or Windows Software Easy CD Creator and similar software is available from most software retailers To use the optical disc copying features within the operating system refer to the operating system Help file To access the Help file select Start gt Help Understanding Easy CD Creator Features Easy CD Creator is a transfer utility that enables you to create or duplicate optical drive media Easy CD Creator includes 2 applications DirectCD and Easy CD Creator The Easy CD Creator application includes CD Copier E Use DirectCD with Windows Explorer to drag and drop data files between your hard drive and a media or between your hard drive and a network drive DirectCD is often used to back up data files or to share them with other people Although DirectCD can be used with most application data files including Microsoft Office data files it cannot be used with audio files such as MP3 files E Use Easy CD Creator which includes CD Copier to copy either data files such as Microsoft Office files or audio files such as MP3 files to an optical drive medium 1 Use Easy CD Creator to copy individual audio files to a medium for example to create a CD containing only your favorites
68. r supply is uncertain Compaq recommends that you initiate Hibernation shut down the notebook or save your work then initiate Standby Software Guide 2 3 Power While Using Drive Media CAUTION To prevent possible video and audio degradation and loss of audio or video playback functionality do not initiate Standby or Hibernation while using drive media Do not initiate Standby or Hibernation while the notebook is accessing a drive medium A drive medium is any storage device that can be inserted into a drive for example a diskette disk CD or DVD If Standby or Hibernation is accidentally initiated while a medium is in use 1 Briefly press the power button to exit Standby or Hibernation 2 Restart the notebook While Using Infrared Do not initiate Standby or Hibernation while using infrared If the notebook is in Standby or Hibernation an infrared transmission cannot be initiated During an infrared transmission If Standby is initiated the transmission stops The transmission resumes when the notebook exits Standby To exit Standby briefly press the power button H If Hibernation is initiated the notebook shuts down To resume the transmission exit Hibernation by briefly pressing the power button then start a new infrared transmission For more information about using infrared refer on this CD to the Hardware Guide External Device Connections section 2 4 Software Guide Pow
69. r by the processor to the software Enable disable inclusion of an internal peripheral interconnect PCI Network Interface Card NIC in MultiBoot Software Guide 7 7 Setup and Diagnostic Utilities Using Compaq Diagnostics The Compaq Diagnostics utility includes 2 system scans E Compaq Configuration Record compares the notebook configuration at the time Compaq Diagnostics was installed to interim or current configurations E Compaq Diagnostics provides more complete information about your current configuration as well as options for testing components Both Compaq Diagnostics scans are designed to report on Compaq components If non Compaq components are scanned the results may be inconclusive Detecting Compaq Diagnostics The notebook ships with the Compaq Diagnostics utility preloaded but not preinstalled You may have installed it earlier along with other utilities or it may have been installed by another user To determine whether Compaq Diagnostics is installed 1 Access the location of the Compaq Diagnostics icons LY In Windows 2000 Professional select Start gt Settings gt Control Panel 1 In Windows XP Home or Windows XP Professional select Start gt Control Panel gt Performance and Maintenance 2 Look through the displayed icons 1 Ificons for Compaq Configuration Record and Compaq Diagnostics are included the Compaq Diagnostic utility is installed m Ificons for Compaq Con
70. r connected by USB 4 Diskette drive in notebook MultiBay 5 SuperDisk drive or Zip drive in notebook MultiBay Software Guide 5 3 MultiBoot Advanced Users Only 11 Optical drive in a port replicator MultiBay or connected by USB that contains a disc that boots as drive C Optical drive in notebook MultiBay that contains a disc that boots as drive C Hard drive in notebook hard drive bay Hard drive in notebook MultiBay 10 Hard drive in a port replicator MultiBay or connected by USB NIC Planning Changes to the Startup Sequence Before changing the startup sequence consider the following E When the notebook restarts after your MultiBoot changes and searches for a startup drive it considers only the first drive of each type For example in the default boot order the notebook will not start from a bootable diskette in the notebook MultiBay if a non bootable diskette is in a port replicator MultiBay Changing the boot order also changes the logical drive designations For example if you start up from a hard drive in the notebook MultiBay that hard drive becomes drive C and a hard drive in the hard drive bay becomes drive D If you start up from a diskette drive in a port replicator that diskette drive becomes drive A Starting up from a NIC does not affect logical drive designations The list of bootable devices in Computer Setup includes only the bootable devices currently in the no
71. re Guide Index 7 Index determining current version of KBC ROM 6 2 determining current version of system ROM 6 2 determining notebook model family type 6 2 identifying software packages 6 5 RomPaq 6 5 SoftPaq 6 5 summary of procedures 6 1 updating KBC ROM from Internet 6 5 updating system ROM from Internet 6 5 SpeedStep Windows 2000 Professional 2 13 Standby avoiding while using drive media 1 1 avoiding while using infrared 2 4 described 2 2 exiting 2 7 initiating 2 7 setting preferences 2 9 2 11 when to use 2 2 system information 3 14 system lock up 2 10 emergency shut down procedures 2 10 reinstalling software 6 10 system ROM Read Only Memory defined 6 1 determining current version of 6 2 downloading and installing 6 5 obtaining updates for 6 4 T telephone numbers for ordering Compaq Sup port Software CD 6 4 Worldwide Telephone Num bers booklet 3 2 turning off the notebook emergency shut down procedures 2 10 Windows shut down procedures 2 6 turning on the notebook 2 6 U UDF Reader 1 16 unresponsive system 2 10 emergency shut down procedures 2 10 reinstalling software 6 10 USB legacy support 7 2 utilities See software Vv video CD See CD W Windows Media Player accessing Help file 1 7 playing a video CD 1 5 Index 8 Software Guide Index playing an audio CD 1 4 using hotkey commands with 1 5 using with Easy CD Creator 1 21 W
72. s that are identically equipped select Advanced menu gt Device Options To set the notebook to recognize the port replicators as a single port replicator select Disable To set the notebook to recognize the port replicators individually by serial number select Enable 3 To confirm the information or your preferences press F10 4 To save your information or preferences use the arrow keys to select File gt Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts 3 14 Software Guide Security Connecting an Optional Cable Lock Loop the cable around a secure object then insert the cable lock into the security cable slot and lock it with the cable lock key Connecting an optional cable lock Software Guide 3 15 4 Intelligent Manageability The Intelligent Manageability application is included only with notebooks that ship with the Windows 2000 Professional or Windows XP Professional operating system The application is provided on the Compaq application recovery CD that ships with those operating systems Understanding Intelligent Manageability Intelligent Manageability comprises software tools that can help you and or your Network Administrator track troubleshoot protect and maintain the hardware and software in your network Intelligent Manageability uses such tools as Insigh
73. sable the ability of the processor to report the processor number to software Specify how the notebook is to recognize multiple identical port replicators To deny access to the above information by another user use a Compaq administrator password For instructions refer to Using a Compaq Administrator Password earlier in this section To display print or save configuration or diagnostic information about all system components including components that are not listed above use the Compaq Diagnostics utility For instructions refer in this guide to the Setup and Diagnostics Utilities section Using Compaq Diagnostics Software Guide 3 13 Security Entering and Displaying System Information 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 d For navigation instructions press F1 2 Access or set your preference s by following these directions 1 To view general system information select File menu gt System Information 1 To view or enter identification values for system components select Security menu gt System IDs 1 To enable or disable the reporting of the processor serial number by the processor to software select Advanced menu gt Device Options 1 To specify how the notebook recognizes multiple identical port replicator
74. se Computer Setup is a non Windows utility keystrokes not notebook pointing devices are used to navigate or select within the utility If you are unfamiliar with non Windows utilities Compaq recommends that you read Using Computer Setup in the Setup and Diagnostics Utilities section of this guide before using the utility to set a security preference Q An external keyboard connected by USB can be used in Computer Setup only if USB legacy support is enabled For more information about USB refer on this CD to the Hardware Guide External Device Connections section Using Passwords Forgetting Passwords Most security features use passwords Whenever you set a password write down the password and store it in a secure location away from the notebook Ifyou forget your power on or Compaq administrator password you cannot start up the notebook or exit Hibernation until a Compaq authorized service provider resets the notebook To contact a Compaq authorized service provider refer to the Worldwide Telephone Numbers booklet included with the notebook E If you forget both your user and master DriveLock passwords the hard drive is permanently unusable If you forget your DriveLock user password but know your DriveLock master password you can remove DriveLock protection from the drive For instructions refer to Using DriveLock in this section 3 2 Software Guide Security Combining Comp
75. sing the display when notebook activates the notebook is closed while itis on the display switch which turns off the display If the system is unresponsive and you are unable to shut down the notebook with these procedures refer to Using Emergency Shut Down Procedures later in this section 2 6 Software Guide Power Initiating or Exiting Standby Task Procedure Initiate Standby Press the Fn F3 hotkeys or m In Windows 2000 Professional select Start gt Shut Down gt Standby then select the OK button m In Windows XP Home or Windows XP Professional select Start gt Turn Off the Computer gt Standby If the Standby option is not displayed press Result Power standby light blinks Screen clears the shift key Exit Standby Briefly press the power Power standby light button turns on Your work returns to the screen To use the Fn F3 hotkeys briefly press the Fn key then briefly press the F3 key For more information about hotkeys refer on this CD to the Hardware Guide Pointing Devices and Keyboard section Software Guide 2 7 Power Initiating or Exiting Hibernation Task Initiate Hibernation Procedure If the notebook is on briefly press the power button once If the notebook is in Standby briefly press the power button twice or E In Windows 2000 Professional select Start gt Shut Down gt Hibernate then select
76. ss enter Select the location of the hard drive then press F10 Toggle the Protection field to Enable Read the warning To continue press F10 on A WN Type your user password in the New Password and Verify New Password fields then press F10 9 Type your master password in the New Password and Verify New Password fields then press F10 10 To confirm DriveLock protection on the drive you have selected type DriveLock in the confirmation field then press F10 11 To save your DriveLock settings select File gt Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts Accessing a Protected Hard Drive 1 Be sure that the drive is inserted into the notebook not an optional port replicator 2 When prompted for a DriveLock password type your user or master password using the same keys you used to set the password then press enter After 2 attempts to enter the password correctly you must restart the notebook and try again Software Guide 3 9 Security Changing a DriveLock Password CAUTION To prevent damage to the notebook and the hard drive and loss of work shut down the notebook before inserting or removing a primary hard drive The primary hard drive is any hard drive used in the hard drive bay To access the DriveLock settings in Computer Setup you must shut down then tur
77. t Management Agents Compaq Diagnostics and Computer Setup to facilitate E Asset Management which provides detailed configuration and diagnostic information E Fault Management which prevents predicts and alerts to impending hardware problems E Security Management which protects against unauthorized access to your work system information and components E Configuration Management which provides the latest drivers utilities and other software Web Agent for example enables you and your Network Administrator to view notebook configuration information using Web technology Software Guide 4 1 Intelligent Manageability Installing Intelligent Manageability The Intelligent Manageability application is on the Compaq application recovery CD This CD is included with notebooks that ship with the Windows 2000 Professional or Windows XP Professional operating systems Instructions for installing an application from the Compaq application recovery CD are included with the CD The instructions are provided in several but not all languages Setting Up Insight Management Agents When the notebook is restarted after installing the Intelligent Manageability application a Setup Compaq Management Agent icon and a Compaq Information Center icon with Intelligent Manageability links are displayed on the Desktop E To set up Insight Management Agents select the Setup Compaq Management Agent icon E To learn more about Ins
78. tebook or a port replicator and any USB drives connected to the notebook or a port replicator Software Guide MultiBoot Advanced Users Only Specifying MultiBoot Preferences You can set either E A continuing startup sequence that the notebook uses each time it starts up or A variable startup sequence called MultiBoot Express that sets the notebook to prompt you for a startup location each time it is started or restarted You set the MultiBoot Express timeout as you set up the prompt If you do not press a key or select a startup medium within the timeout the notebook continues startup according to the current MultiBoot sequence Setting a Continuing Startup Sequence To set a startup sequence that the notebook will use each time it is started or restarted 1 Restart the notebook then press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 d For navigation instructions press F1 2 Use the arrow keys to select Advanced gt Boot Options then press enter 3 Toggle the MultiBoot field to Enable 4 Toggle the Boot Order fields to the boot sequence you prefer 5 To save your preferences and exit Computer Setup use the arrow keys to select File gt Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts
79. ters numbers and slashes and is not case sensitive Software Guide 3 5 Security Entering Compaq Administrator Password Settings A Compaq Administrator password is set changed or deleted in Computer Setup 1 To open Computer Setup turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 d For navigation instructions press F1 2 Use the arrow keys to select the Security menu gt Setup Password then press enter Then 4 To set a Compaq administrator password type your password in the New Password and Verify New Password fields then press F10 4 To change a Compaq administrator password type your current password in the Old Password field type the new password in the New Password and Verify New Password fields then press F10 4 To delete a Compaq administrator password type your current password in the Old Password field then press F10 3 To save your preferences and exit Computer Setup use the arrow keys to select File gt Save Changes and Exit then follow the instructions on the screen Your preferences are set as you exit Computer Setup and are in effect when the notebook restarts 3 6 Software Guide Security Entering a Compaq Administrator Password At the Computer Setup prompt type your password using the same keys you used to set the password then press enter
80. the drive designation of the drive containing the medium 2 Press enter Q A drive designation is a letter of the alphabet that the notebook uses to identify the drive To display the drive designation of every drive in the system double click the My Computer icon on the desktop Copyright Warning It is a criminal offense under applicable copyright laws to make unauthorized copies of copyright protected material including computer programs films broadcasts and sound recordings This notebook should not be used for such purposes Software Guide 1 3 CD and DVD Software Playing CDs with Windows Media Player Instructions for playing CDs begin with inserting a drive into the MultiBay then inserting the CD into the drive For insertion instructions refer on this CD to the Hardware Guide Drives section Playing an Audio CD To play an audio CD 1 Read Using CDs and DVDs first in this section 2 If an optical drive is not in the system insert an optical drive into the MultiBay of the notebook or an optional port replicator 3 Insert the audio CD into the drive then close the tray Wait several seconds Then 1 If autorun is enabled the CD and Windows Media Player open Proceed to step 5 OM Ifthe CD and Windows Media Player do not open proceed to step 4 4 Open Windows Media Player from the Start button LY In Windows 2000 Professional select Start gt Programs gt Windo
81. tte containing the KBC ROM update into the diskette drive or SuperDisk drive Turn on the notebook then follow the instructions on the screen When a message on the screen reports that the installation is complete remove the diskette Shut down the notebook Do not restart the notebook Q When you start up the notebook after installing a KBC ROM update you can delete the download package from the Compaq folder Software Guide Software Updates and Restorations Downloading and Installing a Non ROM SoftPaq To update software other than system ROM or KBC ROM 1 Access the page at the Compaq Web site that provides software for your notebook 1 For home and small office products visit http www compaq com consumersupport 1 For corporate access products visit http www compaq com support files 2 In the Notebook column select your notebook series 3 On the next page that displays use the drop down lists to identify your notebook Then follow the instructions on that page and succeeding pages to select a software package that does not contain a ROM 4 At the download area a Write down the number or name of the software package b Follow the instructions on the Web page to download the software package 5 When the download is complete open Windows Explorer 6 In the left pane of the Windows Explorer window select My Computer gt your hard drive usually drive C gt Comp
82. tware Guide iii Contents Using CD Copier annya otas a 0 0002 e eee 1 20 Creating Media For Use in Other Systems 1 20 Using Windows Media Player 1 21 Responding to Buffer Underrun Errors 1 21 2 Power Selecting a Power Source 0 0000 e eee ee 2 1 Understanding Standby and Hibernation 2 2 Standby sec yee ea ak ea Pa A 2 2 Hib mation se i esas eee ale no eek 2 2 Choosing Standby Hibernation or Shutdown 2 3 When You Leave Your Work 2 3 When the Power Supply Is Uncertain 2 3 While Using Drive Media 2 4 While Using Infrared 0 00 2 4 Standby Hibernation and Shutdown Procedures 2 5 Identifying the Power Controls and Light 2 5 Using the Default Power Procedures 2 6 Setting Power Procedure Preferences 2 9 Using Emergency Shut Down Procedures 2 10 Setting Power Management Preferences 2 11 Accessing the Power Options Window 2 11 Displaying the Power Meter Icon 2 11 Setting or Changing a Power Scheme 2 12 Using SpeedStep Windows 2000 Professional Only 2 13 Choosing a Performance Mode 2 13 Setting SpeedStep Preferences 2 14 Finding More Battery Power Information 2 16 Security Security Features Quick Reference 3 1 Setting Preferences in Comput
83. twork drive To change the location where these temporary files are stored select Tools from the Easy CD Creator menu bar select Options then follow the instructions on the screen Software Guide 1 21 Power Selecting a Power Source The notebook can run on internal power from a charged battery pack or on external power External power can be obtained from an electrical outlet using the AC Adapter from a vehicle cigarette lighter receptacle using an optional Automobile Power Adapter Charger or from the in seat power supply available on some commercial aircraft using an optional Aircraft Power Adapter Select a power source that supports the way you plan to use the notebook Task Power Source Work in most software m Charged battery pack in the applications notebook or m External power supplied through one of the following devices AC Adapter Optional port replicator Optional Aircraft Adapter Optional Automobile Power Adapter Charger Charge or calibrate a battery External power supplied through pack in the notebook m AC Adapter Optional Automobile Power Adapter Charger Install or modify system External power supplied through the software AC Adapter or Write to a CD or DVD Software Guide 2 1 Power Understanding Standby and Hibernation Standby and Hibernation are energy saving features that conserve power and reduce startup time They can be initiated by you or by the syste
84. window 3 Select OK or Apply in the main SpeedStep window Software Guide Power Using the SpeedStep Icon The SpeedStep icon displays on the taskbar by default and changes to indicate which SpeedStep mode is active The icon can also be used for the tasks described in the following table Task Procedure Display current Rest the pointer over the icon performance mode Open the SpeedStep window Select the icon Change the current Right click the icon then select a performance mode performance mode with the up or down arrow key Using Computer Setup The SpeedStep settings in Computer Setup enable or disable the SpeedStep settings in the operating system Computer Setup is a non Windows utility For more information about using Computer Setup refer in this guide to the Setup and Diagnostics Utilities section To access the SpeedStep settings in Computer Setup 1 Turn on or restart the notebook Press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 d For navigation instructions press F1 2 Use the arrow keys to select Advanced gt Device Options In the Intel SpeedStep Technology field LY Select Automatic to enable all SpeedStep settings in the SpeedStep window 1 Select Disable to set the notebook to run in Battery Optimized mode and disable all SpeedStep settings in the SpeedStep window Softw
85. ws Media Player d In Windows XP Home or Windows XP Professional select Start gt All Programs gt Windows Media Player 5 Select the Play button to play the CD and the Stop button to stop the CD 1 4 Software Guide CD and DVD Software Playing a Video CD 1 Read Using CDs and DVDs first in this section 2 If an optical drive is not in the system insert an optical drive into the MultiBay of the notebook or the MultiBay of an optional port replicator 3 Insert the video CD into the drive then close the tray Wait several seconds Then 1 If autorun is enabled the CD and Windows Media Player open Proceed to step 9 LY Ifthe CD does not play and Windows Media Player does not open proceed to step 4 4 Open Windows Media Player from the Start button LY In Windows 2000 Professional select Start gt Programs gt Windows Media Player 1 In Windows XP Home or Windows XP Professional select Start gt All Programs gt Windows Media Player 5 On the Windows Media Player menu bar select File gt Open 6 In the Browse or Look In field double click the drive designation of the drive containing the CD Q A drive designation is a letter of the alphabet that the notebook uses to identify the drive To display the drive designation of every drive in the system double click the My Computer icon on the desktop 7 Select the folder containing the video file you want to play 8 Sele
86. xpress to set the notebook to prompt you for a startup location each time the notebook is started or restarted Some devices must be enabled in Computer Setup before they can be included in a MultiBoot sequence Software Guide 5 1 MultiBoot Advanced Users Only Enabling Media and Devices for MultiBoot By default the notebook can start only from a bootable hard drive or bootable drive medium in the notebook The notebook can start up from the following devices only if they have been enabled for inclusion in MultiBoot E NIC Hard drive inserted into an optional port replicator or connected by USB Diskette in diskette drive inserted into an optional port replicator or connected by USB Disk in SuperDisk drive inserted into an optional port replicator or connected by USB E CD ROM CD RW or DVD in optical drive inserted into an optional port replicator or connected by USB To enable a device for inclusion in MultiBoot 1 To open Computer Setup turn on or restart the notebook then press F10 while the F10 ROM Based Setup message is displayed in the lower left of the screen 1 To change the language press F2 1 For navigation instructions press F1 2 Use the arrow keys to select the Advanced menu gt Device Options 1 To enable bootable media in USB drives or in drives inserted into a port replicator select Enable USB legacy support m To enable a NIC select Internal Network adapter bo

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