Mobile Applications System Description
Contents
1. Subject Crime Scene Photo Save Attachments c program filesipremier mdclattachmentsicrime ee Cea Cancel Message See attached photo of crime scene which shows alleged murder weapon I Return Receipt I Only If Logged On Figure 6 19 M essaging Attachments 6 11 2 POP3 SMTP Interface for Email Integration Motorola will provide Premier MDC to send and receive e mail directly through the Messaging Module using a POP3 SMTP Interface SMTP and POP3 are standard protocols for sending and receiving Internet e mail SMTP Simple Mail Transfer Protocol allows Internet e mail messages to be transferred among computers POP3 Post Office Protocol version 3 allows users to download their e mail from a central mail server onto their own computer Premier MDC s POP3 SMTP interface works in conjunction with the VSP POP3 SMTP interface e mail system It allows the Commonwealth to configure an existing mailbox for each Premier MDC user so that a user can send and receive Internet style e mail directly from the car When creating a message users can send messages to other Premier MDC users or to an outside e mail address such as anyuser email com MOTOROLA intelligence everywhere Page 25 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS SSS SSS SSS SSS SSS Likewise a Premier MDC user can check for new messages from the c2. 6 12 4 User Registry The Message Switch User Registry allows a System Administrator to add delete and configure users on the system It is primarily used to establish groups for messaging purposes for logon security and to set access privileges to different components of the system An authorized administrator can configure access for a user to various system components The User Registry is also where an administrator can establish identifiers for users groups departments and mobile devices as seen below The following screen shot is a sample The Commonwealth s system is not configured for a paging function t User Properties Motorola Smith Joe 234 567 891 Figure 6 24 User Registry General User Properties MOTOROLA P age 32 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION SSS SSS SSS SSS SSS SSS The User Registry also allows the administrator to set up groups for security and messaging purposes The following shows the Group Membership panel on the User Properties dialog box where the administrator can select groups to which a user belongs The following screen shot is a sample The Commonwealth s system is not configured for a paging function User Properties SWAT 123 Patrol 123 a Figure 6 25 User Registry Group Membership MOTOROLA intelligence everywhe
3. The VSP CAD Interface Message Switch is required to manage VCIN queries and external databases required for the CAD dispatchers mobile users and the Hierarchical configuration of the seven dispatch centers The Premier MDC Switch will coexist with the VSP switch and support the mobile interface as described in the CAD Interface document the user registry for all mobile units the RF network connectivity and the AVL server routing 6 7 Premier MDC Client Application 6 7 1 User Interface Premier MDC features a graphical Microsoft Windows Client interface that is activated by keyboard mouse touch pad or pen Many of the functions within this document will be explained using actual screen images from the Premier MDC Client software that will run in the Commonwealth s field vehicles Actual screens will vary based on product release the Commonwealth s unique configurations for Public Safety clients and requirements dictated by the VSP CAD Interface document Two client configurations have been included for the client types During the implementation process Motorola will work with the Commonwealth to configure the two client types The Premier MDC Client Application provides a toolbar that is configured prior to installation based on specifications provided by the Commonwealth in Appendix 10 The toolbar allows the mobile user single keystroke access to major components within the system Standard buttons will be configured for the Co
4. NCIC or NLETS NLETS and NCIC responses will be returned through VCIN The following are generic state screen shots from a state interface Note These are not the exact screens provided to the Commonwealth Actual transactions and screen layout will vary based on the requirements of the CAD Interface document as well as the VSP configuration and release of Premier MDC Sample vehicle Query Queries can be run for Vehicle Person and Gun The following screen is a sample screen for Vehicle Query This screen allows the user to check the vehicle by the following criteria as available in VCIN By Plate By Vehicle Identification Number By Decal Title A amp By Plate By VIN By Decal Title Figure 6 7 Toolbar Buttons for VCIN Query Q MOTOROLA Page 12 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION E Shown below is a sample of the Vehicle Query screen used to send queries to VCIN For easy entry and reading of license plate information large fonts are used Buttons on the left panel allow users to scroll through the different queries New Query Query Vehicle by Plate By Plate ran By VIN State CALIFORNIA By Decal Title Type Passenger Note Type and Year are required only for out of state registration Year i999 checks Returns Registration Information Also Searches Warrants and Sto
5. resolve issues remotely Your system and applications remain online during troubleshooting repairs and upgrades The worldwide 24 x 7 Stratus Service Network SSN enables fast remote diagnosis and resolution of critical hardware and software issues Server specifications are located in Appendix 5 6 13 STARS Automatic Vehicle Location System Motorola is providing an AVL and mapping system as part of the STARS This system consists of the following components e Premier Graphic Geofile Manager GGM e Advanced Tactical Mapping Standalone Premier ATM e Automatic Vehicle Location System Standalone Premier AVL Each of these components is described in more detail below The AVL system also requires the use of GPS receivers in the vehicle The GPS receivers are described in the Subscriber section 10 of this contract MOTOROLA intelligence everywhere Page 37 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS 6 14 Premier Graphic Geofile Manager GGM The creation of commonplace map layers used within ATM occurs through Premier GGM Premier GGM provides the ATM with an integrated mapping tool to manage all geographic data Premier GGM works cooperatively with existing Geographic Information Systems GIS and has the capability to display the geofile as a graphic map on a color monitor Premier GGM employs pull down menus for selecting and viewing geographic layers e
6. effective and efficient This process enables Motorola to maintain a higher degree of quality control and support Motorola will train five Commonwealth technical resources trainees to modify as an additional methodology for implementing modifications to the appearance of existing PMDC screens and toolbars Motorola will provide the Premier MDC Custom Management Utility tool Trainees designated by the Commonwealth will possess the requisite experience and background required to maintain and modify the PMDC system Motorola will train the five trainees to modify existing PMDC screens by making changes to HTML files CSS files an INI file XML files and Toolbar Buttons and function keys By modifying the HTML and CSS files the Commonwealth will be able to manipulate the font color and location of individual fields on PMDC forms Field validation rules may be modified by making changes to the XML files Motorola will provide five 5 licenses of the GUI based program to modify the main PMDC INI file and toolbar button functionality The graphical toolbar editor allows the trainees to change the various toolbars within PMDC The trainees can add and remove toolbar buttons as well as change a button s caption hotkey and position within the toolbar The PMDC INI editor allows the user to manipulate the approximately 450 configurable settings within PMDC The editor does not however validate any user changes so caution must be exercised when using t
7. g streets city and county boundaries beats and zones and common places at any scale Additional functionality includes adding streets street address ranges and common place points creating and changing beats zones and boundaries and transforming this graphic map information into a high speed file Premier GGM provides the following functionality e Manages one single coordinate based map file for tactical mapping e Provides analysis tools to determine street address errors such as missing addresses gaps in address ranges overlaps in address ranges flipped address ranges and other logical address errors e Presents address errors to the GGM operator for correction e Creates or modifies response zones and beats using menu tools that can select geographic features such as streets rivers political boundaries or census tract boundaries and copies those features to the response zone layer e Allows users to define colors for streets rivers and lakes response zones beats boundaries and other features Commonplace points are assigned symbols Maps may be printed on laser printers or other printing devices e Includes comprehensive documentation training and support provided by public safety mapping professionals Because geofiles typically contain tens of thousands of records even minor beat or boundary changes can involve the modification of thousands of records With Premier GGM changes are made simply by redrawing a boun
8. include e Adding deleting modifying Premier MDC services including the CAD Modules and Messaging Module e Adding deleting modifying information in the Premier MDC User Registry The User Registry allows the Administrator to control users units departments and to set up system IDs passwords and security access rights e Monitoring the log file and transactions that pass through the Message Switch e Running Server Administration Reports for statistical data on the nature of data processed by the Message Switch e Monitoring and troubleshooting connections to external systems and services The graphical user interface provides menu driven commands for access to a variety of system components It also provides red and green light indicators for monitoring connections to other systems such as the RF network and backend hosts MOTOROLA Page 28 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION eee a ay The Message Switch maintains a log file that acts as a tracking device for system usage a database of all messages that pass in and out of the Premier MDC Message Switch Within this database the Message Switch maintains separate tables for each of the services All transactions related to these interfaces are stored in their appropriate tables and are available for later audit review by Server Administrators The System Administrators ca
9. 1 e The system has been designed for on demand polling from the ATM workstation More frequent polling falls outside of the ASTRO 25 IV amp D network performance model e AVL position updates that occur as a result of the events specified in Section 6 11 3 will be processed by the ATM workstation Q MOTOROLA intelligence everywhere Page 43 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS SSS SS SSS SSS SSS This Page Left Blank Intentionally MOTOROLA Page 44 intelligence everywhere
10. COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION aaa l Mobile Applications System Description 6 1 Mobile Applications System Description 6 2 STARS Mobile Data System Overview The following document describes the scope for the mobile data applications systems included in STARS This document describes system functionality For system implementation responsibilities please refer to the Statement of Work in Section 1 The system is composed of the following components or subsystems e Mobile Data Computer MDC Subsystem e Premier MDC Mobile Application and VSP CAD Interface support as identified in Appendix 10a e Premier Automatic Vehicle Location AVL and Graphic Geofile Manager GGM Advanced Tactical Mapping ATM 6 3 Premier MDC Overview The Premier MDC mobile application will provide the following to the Commonwealth of Virginia ASTRO 25 Integrated Voice and Data IV amp D Network support Intra agency and inter agency text messaging POP3 Email Integration Capability to access MS Exchange Server for Outlook email Support of the VSP CAD Interface GPS support for the Premier ATM and AVL as described in this AVL System Description e A disaster recovery solution through site diverse primary and backup fault tolerant Message Switch servers e Compatible with Microsoft NT Based Operating System for Windows Client and Windows Server Q MOTORO
11. CTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION 6 10 Messaging Messaging allows users to send free form text messages between users running Premier MDC software operating on vehicle based PCs or desktop LAN based workstations It also allows messaging with dispatchers as enabled by the VSP CAD Consistent with the other modules the main Windows screen for Messaging consists of a list of new and read messages in the top panel with message details displayed in the lower panel From this screen users can also easily create save delete or reply to messages In addition if a user is interrupted when creating a message the user can save the message as a draft and return to it later All messages between VSP mobile users will be copied to the VSP CAD Message Switch a Premier MDC Police File Utilities Services Messaging Help Fl F2 FS Sey Fa Sy FS Sy F6 X A F12 4 Home New Reply Forward Save Delete Scanner DayiNight From 07 25 01 14 46 29 SCA TEST1 Premier MDC Sent Mail ay _Hideleons ___New lt Prev _ Nem Empty Trash p SE From SCA TEST1 To TESTI Subject PREMIER MDC ry Welcome to the newest release of Premier MDC the most advanced mobile data communication software Trash Reply Forward Save Delete Speak Message received CAD Status Available 246PM 7725 01 Figure 6 15 M ain M essaging W
12. INIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION ee ey SAMPLE REPORTS MESSAGING Daily Usage Statistics Last 7 Days to Today Weekly Usage Statistics Last 8 Weeks Weekly Usage Statistics Last 12 Weeks Monthly Usage Statistics Last Month Monthly Usage Statistics Last 6 Full Months Monthly Usage Statistics Last 12 Full Months Usage Statistics by Prompted Date Range All Messages by Date for the Last Full Week All Messages by Date for the Last Full Month All Messages by Specified Date Range All Messages by User Name All Messages by User Name and Date Time Selection SAMPLE REPORTS STATE Daily Usage Statistics Last 7 Days to Today Weekly Usage Statistics Last 4 Full Weeks Weekly Usage Statistics Last 12 Full Weeks Monthly Usage Statistics Last 3 Full Months Monthly Usage Statistics Last 12 Full Months Usage Statistics Prompted by Date Range All Queries by Date for the Last Full Week All Queries by Date for the Last Full Month All Queries During Specified Date Range All Queries by User Name All Queries by User Name and Date Time Selection All Queries During Specified Date and Time Range Responses Received from State All Queries During Specified Date and Time Range Queries Sent to State Q MOTOROLA intelligence everywhere Page 31 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS ee
13. ION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS SSS ee Signal Strength ___ Regardless of the network type Premier MDC incorporates Battery Strength a radio modem status indicator on the client software This S indicator provides information on Signal Strength Battery Modem ID Strength of the laptop Radio Modem ID Network Status nee _ and Radio Modem Cable Connected status The user selects Network Status the indicator box at the bottom of the screen to see the pop ee up status indicator list Figure 6 2 depicts the radio s ae ee modem strength indicator seen on the client Connected 9 26AM 7 5 2002 MMI Figure 6 2 Radio M odem Strength Indicator The following Premier MDC modules are designed for the ASTRO 25 IV amp D network e VSP CAD Interface For CAD dispatch VCIN access self initiated calls status reporting and download of other vehicle and call statuses to the VSP CAD system Messaging All VSP car to car Messaging will be passed through the VSP CAD Interface for logging and required administrative functions All car to car messaging will be logged in the PMDC Message Server Motorola will functionally test the above listed features in the Premier MDC acceptance test plan in Section 12a The performance models and associated commitments for the data network are provided in the ASTRO 25 IV amp D System Description The Premier MDC system will additionally be
14. LA intelligence everywhere Page 1 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS ee 6 4 Premier AVL Overview Automatic Vehicle Location AVL system uses Global Positioning System GPS satellites to track and monitor vehicle location and status Motorola will provide equipment that complies with the National Marine Electronics Association NMEA 0183 protocol for GPS devices To utilize this technology vehicles will be equipped with specialized GPS receivers These receivers will be mounted in the vehicle and connected to both the mobile data computer and an external antenna The Premier AVL system will include e An AVL subsystem to track the location of mobile units in the field Based on the limited bandwidth of the ASTRO 25 IV amp D system the unit location will be manually requested by the dispatcher at the ATM workstation and automatically sent with commands identified in Section 6 11 3 e ATM mapping capabilities for automatic vehicle locator capabilities unlimited intelligent map layers shortest path routing in vehicle mapping and aerial photographic overlays With the AVL subsystem ATM allows vehicles and events to be displayed on the same geographic display One 1 ATM license will be provided for each of the seven VSP dispatch centers and SPHQ NOC The ATM display is the geographic display system that utilizes ESRI software to display the loc
15. Logged On User ID E R Pager D User Name E Logged On SSS OK Cancel Help Figure 6 17 Create M essage A ddress Book MOTOROLA intelligence everywhere Page 23 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS LSS LL 6 10 3 Forwarding Messages Once users receive a message they can forward it to other users Shown below is a sample screen showing a message being forwarded to another user Send To Lestie Reilly Subject FwD Premier MDC Save Attachments E Message Please review the following message th N g From SCA TEST1 Sent 07125101 14 46 29 To TEST1 Subject Premier MDC fs I Return Receipt F Only If Logged On Figure 6 18 M essages Forwarding MOTOROLA Page 24 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION E 6 11 Other Premier MDC Features 6 11 1 Attachments Users can include attachments when creating a message Attachments might include a report photograph of a crime scene or other files Attachment size is supported up to 15 kilobytes to maintain wireless network performance For attaching photos it is recommended that the Commonwealth convert the photo into the smallest possible file or thumbnail size gt Create Message Ea Send To John Smith Send
16. Premier MDC After running a system report the Administrator can view it on screen send it to a printer or print it to file Reports can also be exported for viewing and editing in other applications Message Switch system reports allow the Commowealth s Administrator to monitor such functions as application data messages sent and queries performed Reports are generated using Crystal Reports software which is bundled as a standard component of the Message Switch All reports are generated from an easy to use graphical interface as shown below Fz Premier MDC Message Switch Reports 5 oj xj File Test Help Report Description amp User List All Users in Name Order 06 23 1999 17 56 amp User List All Users in User ID Order 04 23 1998 10 23 amp Unit List All Units in Unit ID Order 06 23 1999 17 58 amp Unit List All Units in Unit Name Order 05 12 1998 14 06 s amp Unit List All Units in Modem Address Order 06 08 1998 15 48 Messaging r Display Cancel Figure 6 23 Generating M essage Switch System A dministrative Reports The following is a comprehensive list of sample reports available with Premier MDC SAMPLE REPORTS USER REGISTRY User List All Users in Name Order User List All Users in User ID Order Unit List All Units in Unit ID Order Unit List All Units in Unit Name Order Unit List All Units in Modem Address Order MOTOROLA Page 30 intelligence everywhere COMMONWEALTH OF VIRG
17. There will be a TCP IP Interface between the PMDC and VSP CAD Interface Message Switch The PMDC Message Switch will not manage interface to multiple CAD systems 2 The exact screens presented in the VSP CAD Interface document will not be provided PMDC does not support multiple toolbars Instead a main toolbar will be provided that allows the user to quickly access functions like CAD or Messaging Once in CAD or Messaging a toolbar specific to that subsystem will be displayed Several example toolbars are shown below Q MOTOROLA intelligence everywhere Page 7 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSCs J ALL TOOLBARS 800x600 resolution A ca SO 2S 72 18 Pe Se MESSAGING RMS Fl gm FQ F3 J Name Location STATE Lee Fl F3 Fa Br _ En Rout TPE Status REPORT Fl gm Fiy Enr pe ne aa zan Add Page INTRANET BPG crac A Forward 3 The functionality requested in Sections 5 4 and 5 5 in the Commonwealth s Mobile Computer Command Interface for the Virginia State Police Computer Aided Dispatch System document will be provided as specified below Sections 5 4 and 5 5 Lock and unlock will be handled at the PMDC Client level Motorola will provide functionality required by the CAD Interface document in Appendix 10 While the client screens and toolbars will not visually match examp
18. a received CAD Status Enroute 415PM_ 8 6 01 Figure 6 9 Dispatch Incident D etail A dynamic button bar toward the bottom of this screen may change with each incoming call depending on what information is available in the CAD for that incident Information such as premise history previous alerts or routing instructions is available for the call if sent from the CAD Statuses MOTOROLA Page 14 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION E Premier MDC status reporting augments incident response procedures by allowing responding units to send status updates by use of function keys on the mobile computer The mobile unit status report can then be processed by the Status VSP CAD application and presented to dispatchers on their CAD unit status displays a Digital status reporting saves time for responding units and eliminates the need for dispatchers to affirm status reports over the voice radio channel reducing overall voice traffic The Message Switch supports automatic status code updates from the CAD The status component is a standard feature of the CAD Interface module Prior to installation of the system Motorola will work with the Commonwealth to support the status codes in Appendix 10 Motorola will configure these statuses on the Commonwealth s mobile application to match those on the CAD Statuses will be acces
19. ar Through a simple keystroke combination the user can check for mail in their central mailbox and download it to Premier MDC Users must manually initiate the search for mail it will not occur at periodic intervals In addition Motorola recommends limiting the size of attachments as stated above under attachments to preserve the network for more vital functions such as dispatches and VCIN NCIC responses It is the responsibility of the Commonwealth s e mail administrators to limit the size of the attachments received by the Premier MDC Message Switch in order to protect the system s throughput integrity This will be accomplished by giving mobile client users a separate email account 6 11 3 GPS Integration AVL Interface Module An Automatic Vehicle Location AVL system uses Global Positioning System GPS satellites to track and monitor vehicle location and status Motorola will provide equipment that complies with the National Marine Electronics Association NMEA protocol for GPS devices To utilize this technology vehicles will be equipped with specialized GPS receivers These receivers may either be mounted in the vehicle or integrated into the mobile computer and are connected to both the mobile data computer and or an external antenna Premier MDC software is in constant communication with the GPS receiver and will be configured to transmit the latest available location data under one of two conditions e When the user init
20. as several levels of validation to complete e Validation of the mobile device address on the server e Unit ID validation within the department e Unit ID and password validation MOTOROLA Page 10 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION 6 8 VCIN NCIC NLETS Interface Access to state and national criminal information databases from the mobile computer will be provided for Sworn Law Enforcement Officer mobile users Query information returned from VCIN NCIC NLETS will be displayed as it is forwarded by the CAD Interface message switch from the respective agency s Query information returned from states that are not parsed are displayed as forwarded by the CAD Interface message switch from the respective state The Main window contains a list of saved inquiry results Users scroll through the list of responses on the top of the screen while detail for each response appears on the bottom of the screen a Premier MDC Police File Utilities Services State Help F12 K Scanner DayiNight 7i24 18 24 NCIC MKENANTED PERSON 17 24 18 24 DRIVER MD Driver 0 17 24 18 24 DRIVER MD Driver JACKSON SHETLAND DANIALS 17 24 18 24 DRIVER MD Driver JIM MILLER 17124 18 24 DRIVER MD Driver JOHN H DOE 7124 18 24 NCIC MKE PROTECTION ORDER 17124 18 24 NLETS NLETS Response New lt Prey N
21. ations of AVL units and their status The creation of commonplace map layers used within ATM occurs through GGM e GPS receivers will be provided for the mobile units identified in Appendix 9 please see the subscriber system description Section 10 for more details 6 5 Premier MDC Mobile Application Overview The Premier MDC mobile data system will provide mobile data functionality over the ASTRO 25 IV amp D network Motorola is including two client configurations of Premier MDC one for VSP that offers full CAD Interface capabilities and one for other Sworn Officers that do not require the CAD dispatch functionality of the Interface These configurations are described in more detail below The Premier MDC Client Configuration for the Commonwealth 1 VSP Mobile Client CAD Dispatch VCIN Queries POP3 email access GPS support and Messaging 2 Other Sworn Officers Mobile Client VCIN Queries POP3 email access and Messaging In the vehicle a Microsoft Windows based laptop MDC will run Premier MDC Client software featuring an intuitive graphical user interface GUI Q MOTOROLA intelligence everywhere Page 2 COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION ny In house a Microsoft Windows server runs Premier MDC Server Message Switch software The Message Switch provides an interface to the radio infrastructure on one side and
22. atus is a 99 999 uptime fault tolerant server solution that will provide no single point of failure while maintaining the highest level of data integrity To meet the uptime and redundancy requirements specified by the Commonwealth Motorola will provide the Stratus ft Fault Tolerant server The Stratus high availability server incorporates the latest 4 way Intel Pentium processors memory with Advanced ECC Memory functionality and standard redundant hot plug power supplies to deliver the maximum performance and availability required in extremely demanding and mission critical 4 processor computing environments Features include the following No Single point of failure No Data integrity issues No Interruption in processing No Loss of memory resident data No Failover time No Recovery time No Performance penalty The Stratus ftServer 5240 system introduces a fault tolerant 2 way symmetric multiprocessing SMP server for Windows 2000 applications Powered by the high performance Intel Xeon processor the 5240 system provides hardware fault tolerance software availability and integrated service technology proven for continuous business critical computing The ftServer 5240 system delivers 99 999 uptime MOTOROLA Page 36 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION nee ae ay Hardware fault tolerance The ftServer archi
23. automatic annotation labels for geographic map elements Page 40 Table 6 1 ATM Map Display Files MOTOROLA intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION E 6 15 1 Workstation Hardware Specifications GGM Mapstation Evo D510 P4 2 4Ghz 40GB Disk Drive 256MB RAM 48x12x48 CD RW Drive Norton Antivirus Sound Card Graphics Card Fast Etherlink XL 10 100 PCI TX Windows 2000 HP 17 CRT Monitor S7500 Centura SQL Base Motorola reserves the right to substitute this server with one equal or better to that which is specified with the STARS PD approval 6 16 Automatic Vehicle Location System Standalone Premier AVL Motorola s AVL Server Standalone is integrated to Motorola s Premier ATM Client systems to provide a complete AVL solution The AVL Server handles communications with the ATM Client systems and the IV amp D mobile systems Features of AVL Server Standalone include the following Receives unit location information The AVL Server listens for messages that describe the current location of the vehicle The vehicle latitude and longitude coordinates originate from the GPS receiver connected to the laptop in the vehicle The coordinates are sent via Premier MDC to the ASTRO 25 IV amp D radio network to the Message Switch and then passed to the AVL server Please see the subscriber section for more details on t
24. capable of the following features Motorola is testing these features over the ASTRO IV amp D network System performance guarantees are based on parameters as outlined in Section 4 e Attachments Messages with attachments can be sent on an occasional basis The attachment size should be limited to 15 kilobytes or less This feature may be implemented at the discretion of the STARS Project Manager MOTOROLA intelligence everywhere Page 4 COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION ee ey POP3 SMTP Interface Premier MDC POP3 server integration will allow integration with the VSP Microsoft Exchange Server for Outlook for sending and receiving e mail directly through the Messaging Module In addition Premier MDC clients can also send messages to e mail addresses outside of the Premier MDC system to the existing Exchange Server for Outlook at SPHQ This feature may be implemented at the discretion of the STARS Program Director To integrate POP3 SMTP with the MCTs the Microsoft Exchange Server for Outlook at SPHQ will provide a POP3 SMTP interface In addition Motorola will need to work closely with the VSP Exchange Administrator to configure the mobile users Exchange mailboxes to perform optimally in a mobile environment The Premier MDC Message Switch cannot limit the information being sent from the Exchange Server for Outlook Therefore if a user is sent severa
25. creens from these Special Status Reports are shown below Other Unit In the special status report shown below a user on the er Uni Commonwealth s Premier MDC system can send a query to determine the status for a particular unit 2 Premier MDC Police BEES File Utilities Services CAD REPORTS Help F1 Hl F2 g ag FA ag gh Fe aT F12 4 Home EnRoute At Scene Available Status Selfinit T Stop Query Other Units e CG Search Eg Other Unit i Enter a Unit Number and click the Send button as of 01 40 Unit AIR1 Status At Scene Type Fatal Stabbing Employee 0265 LEHMANN BRIAN Employee 0087 FUSCALDO JOE Status In Pursuit Unit BT3 Type DWI Employee 0035 OETTERER OLIVER Unit BTS Status En Route to Hospital as of 14 25 Type Gunshot wound to the head Employee 0109 DOYLE TOM Unit El Status Available as of 13 35 Employee 0101 SUMMERS SCOTT Unit FC1 Status Available as of 00 00 Unit HZ1 Status Available as of 13 18 Cane SE Status At Scene as of 12 06 Call 972680017 xl Send Zoom Clear Cancel Sending Data CAD Status At Booking 4 43PM 8 6 01 Figure 6 13 Special Status Report Status Query by Unit MOTOROLA intelligence everywhere Page 19 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS 6 9 2 Search The sample screen below shows othe
26. d within the CAD system and sent back to the mobile application e CAD calls can be dispositioned and closed wirelessly 6 9 1 CAD Incident Details Consistent with other Premier MDC modules the main window for dispatch provides two panels a summary list of calls received on the top of the screen and details of the highlighted call on the lower panel The actual dispatch message format and field names described in the VSP CAD Interface document will be displayed Premier MDC enhances dispatch accuracy by allowing the user to refer to call information directly on the in vehicle computer a Premier MDC Police File Utilities Services CAD Main Help Fl MH F2 g amp F3 gg F4 gg F aF oe FT A A DayiNight Home EnRoute At Scene Available Status SelfInit T Stop Location Case Priority 2 04 14 29 PM 110000 Colony Apartments Delete Next Prey Zoom Speak Close Self Initiated CAD Reports p Call Information Location Colony Apartments Priority 2 Address 40 West Road Incident 110000 TETI E Crosssweet2 ooo y y O ce O s TAZ Additional Information HOUSE ACROSS FROM 10 20 ON DIRT ROAD COMPLAINTANT ADVISES SHE CALLED 10 MINUTES AGO HEARD eb les DISP SCREAMING COMING FROM INSIDE HOUSE me Complainant See Complainant Yes Name Last First Roberts Mark 1 Callinfo 2 Complainant 32 Vehicle 4 Hazards Dat
27. dary Any records affected by the change will be automatically updated by Premier GGM The addition of a street is simplified by allowing the administrator to draw the new street directly on the map MOTOROLA Page 38 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION E 6 15 Advanced Tactical Mapping Standalone Premier ATM is a software product that seamlessly integrates with the AVL Server to provide the VSP Dispatcher and NOC Operator with a geographic display of emergency activities within their area of responsibility With the AVL Server Premier ATM integrates AVL tracking functions into one complete system Premier ATMO by Printrak International Inc Selected Fie View Window Help Bs Bie BCs A Figure 6 27 ATM Screen Sample MOTOROLA intelligence everywhere Page 39 SECTION 6 MOBILE APPLICATIONS SYSTEM DESCRIPTION COMMONWEALTH OF VIRGINIA STATEWIDE AGENCIES RADIO SYSTEM STARS The table below lists the map layers typically used in ATM Map Layer Street Centerlines Freeways Highways Major Roads Intermediate Roads Boundaries Contains street centerlines and associated attribute information such as the prefix street name street type street suffix right low address right high address left low address left high address classification code and other attributes Contains freeways high
28. ed from the ATM map e Automatic annotation of streets and other features e Automatic file distribution to ATM workstations e On line documentation and help e Ability to track selected units The ATM operator simply clicks the unit icon from the ATM toolbar and a list of units is presented The user checks the unit to track and the selected unit is tracked in the ATM Selected window MOTOROLA Page 42 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION E 6 16 2 Server Hardware Specifications e HP Compaq DL760R02 X2000 2 MB 4096 MB 4P with 250 GB hard disk storage configured to support RAID 5 Redundant Power Supply Remote Insight Lights Out DLT Tape Drive 42U Rack Microsoft Windows 2003 Server or a current subsequent equivalent version Microsoft SQL Server Motorola reserves the right to substitute this server with one equal or better to that which is specified with Commonwealth approval 6 17 Design Assumptions e For the ATM AVL and the Premier MDC Message Switch will handle the RF Network transport There will not be any integration between the ATM AVL and the VSP CAD in this scope e One 1 ATM license has been provided for each of the seven 7 VSP Division Headquarters and one for the STARS NOC The ATM software will be installed on Motorola provided workstations meeting the specifications provided in Section 6 15
29. ext gt Zoom Delete Item Delete All p Driver a Name JOHN H DOE Street 1234 EAST WILLOW DRIVE Changed 110191 City State Zip FREDERICK MD 21702 z Date of Birth Sex HgtWogtRace 600 300 2 WHITE License OLN Type Class Cycle Issued Expires CDL Code Endorsement Restriction H 123 456 789 R c M CLASS CM 030899 031104 N Suspended Revoked Points CDL Disqualified NO Suspensions INONE Restrictions INONE PBJ Information INONE X 4 gt Data received CAD Status Available Z00PM_ 7 240 Figure 6 5 View VCIN NCIC NLETS Response MOTOROLA intelligence everywhere Page 11 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS SSS Le ee 6 8 1 VCIN QUERIES Premier MDC enables queries to VCIN The VSP CAD Interface provides security for access to VCIN allowing only authorized individuals to initiate queries Through single keystrokes users can quickly access a wide variety of queries as supported by the VSP CAD Interface as shown in the sample toolbar below GES 8 F5 mm F6 lt F7 F8 F F12 X Day Night Figure 6 6 VCIN Toolbar The VSP CAD Message Switch ensures that requests are transmitted to VCIN As responses are returned they are transmitted back to the MDC 6 8 2 NCIC Inquiry NLETS Inquiry Premier MDC supports multiple copy routing Sending a VCIN inquiry may subsequently query
30. he GPS receiver laptops and radios Distributes vehicle locations to ATM applications When a vehicle location is received for a unit that belongs to the ATM operator s coverage area AVL Server notifies the ATM application of the unit s new location for graphic display in the ATM Stores vehicle location history in a database AVL Server stores the following in a Microsoft SQL Server database date and time each vehicle location record is received vehicle ID and vehicle status System Administrators can write SQL queries to access and archive information from the database Q MOTOROLA intelligence everywhere Page 41 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS e Provides visual representation of server status and connections AVL Server displays the status of connections to the Message Switch and active connections to ATM applications The number of GPS equipped units in service and a summary of how they are reporting their locations are also displayed Error warning and informational messages are displayed as necessary Vehicle information including the vehicle s current coordinates and the time the coordinates were received as well as their unit call sign and status are also displayed in spreadsheet fashion 6 16 1 Features of Premier ATM with AVL Server Standalone Premier ATM seamlessly integrates with the AVL Server to provide the dispatcher wi
31. his utility The HTML CSS and XML files can be modified with a text editor such as Notepad Motorola will help the five Commonwealth technical resources gain an understanding of the files listed above but Motorola will not provide training in the HTML Javascript or XML programming languages Motorola will not provide any development tools used to work with these programming languages The cost of developing testing and deploying any modified screens will not be Motorola s responsibility The tools and training will allow the Commonwealth trainees to modify the screens after PMDC subsystem acceptance MOTOROLA intelligence everywhere Page 6 COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION eee a ay To protect the warranty support guarantees of the PMDC subsystem Motorola will require the Commonwealth to follow the change submission process outlined below e The Commonwealth will modify and test their PMDC screens and queries Once satisfied that all PMDC functionality is working as desired the Commonwealth will use the Premier MDC Custom Management Utility tool to create a new installation image i e the PAK file e The Commonwealth will create a CD consisting of the PAK file and the existing core files from the previous installation CD mdcsetup exe setup exe and setup ini The Custom PAK PAK file should be numbered sequentially one higher than the pre
32. iates one of the following out of service type codes traffic stop rest area check or occupied disabled vehicle e When the dispatcher requests a location update from the unit 6 12 Premier MDC Message Switch Overview At the heart of Motorola s mobile data system is the Premier MDC Server or Message Switch The Message Switch will provide message routing logging and security for the Commonwealth s Mobile Data Computers MDCs 6 12 1 Premier MDC Message Switch Software The Premier MDC Message Switch is a 32 bit multi threaded program The Message Switch controls data sent between backend host systems such as the VSP CAD Interface VSP POP3 and mobile devices running the Premier MDC Client application The Premier MDC Message Switch communicates with the client application over a Motorola supported RF network via Motorola s proprietary wireless communications middleware MOTOROLA Page 26 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION ee ee a ay Motorola s middleware provides a variety of techniques for security and optimization of data throughput such as encryption and compression which are described in further detail later in this document The Message Switch also communicates with host systems via peer to peer TCP IP and or standard SNA LU 6 2 connectivity as appropriate for Commonwealth s unique hosts The figu
33. indow MOTOROLA intelligence everywhere Page 21 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS 6 10 1 Create Message Below is a sample of the screen used to create a new message When addressing a message users can enter known User IDs or view an address book of all users with names and IDs Create Message A Figure 6 16 Create M essage Screen MOTOROLA intelligence everywhere Page 22 COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION 6 10 2 Address Book The user creating a message can easily create dynamic groups for routing the message to multiple users Inactive users are indicated with a red X Users can send messages to users whether or not the users are logged on Users who are not logged on will receive the message when they log on Premier MDC automatically synchronizes address books between the clients and Message Switch to ensure the mobile unit address books are up to date When the system updates the address books a Please Wait message appears iojxi Department Message Recipients Motorola v Add Dept gt gt C Add Group gt gt Users Add User gt gt X Bertram Richard HESS Collins Daniel gt Durgan Robert oa amp Infiorati Meg gt SYSADM User List Sorting AtoZ ZtoA
34. l emails or large files at one time the network performance can be severely affected The VSP Exchange Administrator will configure Exchange Server account parameters and limit the size of attachments being sent to the mobile users The Commonwealth will monitor the performance of email integration over this network and determine the impacts on performance Automated Vehicle Location AVL Interface For transmission of GPS data from the client device through the Message Switch to the Premier AVL System MOTOROLA intelligence everywhere Page 5 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS LE 6 6 Design Assumptions 6 6 1 User Interface Screen Layout Design Toolbars and Function Keys Motorola will configure the screen layouts the Premier MDC toolbars and function keys to the Commonwealth s requirements and the client interfaces described in Section 6 5 Motorola supports post acceptance customer desired screen modifications utilizing Motorola technical field engineering resources to capture and document the requested changes submit these requests into configuration engineering and test the modifications made by configuration engineering in the customer environment Ultimately every customer specific client configuration is stored and documented by Motorola until the final system acceptance in a repository so that customer required support services are
35. len Vehicle Files Indicates a Required Field cn ceee Figure 6 8 Create VCIN NCIC NLETS Vehicle Query by License Plate Users will have the ability to run additional queries as specified by the CAD Interface document 6 9 VSP CAD Interface Module F2 lt Motorola will configure the mobile CAD screen layout to the requirements of the VSP CAD Interface The Commonwealth will be responsible for g configuring the various status codes that are available for mobile users based on Dispatch requirements The Commonwealth will furnish the number of status keys e g Acknowledge En Route At Scene and their respective labels and choose which ten 10 of these labels should appear at all times on the Premier MDC CAD toolbar e Premier MDC will provide all the VSP CAD functionality described in the CAD Interface document When the vehicle receives a digital dispatch e A visual and audio alarm can sound in the patrol car until the user presses the F1 key The mobile user can press a single function key to view and or hear the incident detail sent by the VSP CAD Q mororora intelligence everywhere Page 13 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS SSS SS e The mobile user can press a single function key to transmit a status change e g En Route At Scene etc e Status changes will automatically be sent to the CAD update
36. les provided in the Interface document all form fields will be presented to the VSP CAD Interface message switch as data strings formatted as specified in the Interface document The Commonwealth will be responsible for managing and providing any necessary changes to the VSP CAD Interface including development of a PMDC specific interface and coordinate these changes with Motorola Motorola will provide technical assistance MOTOROLA intelligence everywhere Page 8 COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION ee ee ae ay Section 4 0 CAD TO CAD interface in the VSP CAD Interface document in Appendix 10 is beyond the scope of this Contract The Message Switch is not managing multiple CAD Systems Status Codes Available to Mobile Users The Commonwealth is responsible for the VSP CAD configuration of the various status codes that are available for mobile users based on requirements It is assumed that these status codes are those provided in the Mobile Computer Command Interface for the Virginia State Police Computer Aided Dispatch System The Commonwealth will furnish the number of status keys e g Acknowledge En Route At Scene and their respective labels and choose which ten 10 of these labels should appear at all times on the Premier MDC Client Main Menu screen The Premier MDC Message Switch is not replacing the VSP CAD Interface Message Switch
37. messages Premier MDC encrypts all data from end to end Premier MDC utilizes 128 bit AES Advanced Encryption Standard based encryption as the default encryption level Premier MDC compresses at the Message Switch and then encrypts the data to be sent to the mobile unit Once received by the mobile unit the data is decrypted and decompressed Likewise data sent from the mobile units is compressed and encrypted and decrypted and decompressed at the Message Switch MOTOROLA intelligence everywhere Page 35 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS 6 12 9 Multiple Network Support The Premier MDC Message Switch can support separate networks concurrently In this setup the Message Switch operates on multiple networks at the same time while some mobile clients run on one network and other clients run on a different network Users log on to Premier MDC using client software configured to communicate over a specific wireless infrastructure The Message Switch will route messages between users operating on different networks helping an agency to achieve maximum wireless coverage Multiple Network support will also support add on STARS users that want to run Premier MDC but will not be using the ASTRO 25 IV amp D Network 6 12 10 Fault Tolerant Message Switch Server Hardware Motorola is providing a Stratus Fault Tolerant server as specified in this section Str
38. mmonwealth s users to access Messaging VCIN NCIC NLETS and CAD functions If the Commonwealth expands its system to include more applications the toolbar can be configured and updated for single keystroke access to new system components Fl Ml F2 e GF F E Fe F Fe F9 gp F10 gy F11 m F12 4 Logoff Dispatch State RMS Message Paging Intranet MugShots Chat Reports Terminal Day Night Figure 6 3 Premier MDC Configurable Toolbar Q MOTOROLA intelligence everywhere Page 9 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS SS 6 7 2 Log in Security Premier MDC features multiple levels of login security Each user has a unique password and login that is valid on any appropriate mobile data device Each user must complete a unique User Sign on against an encrypted database table on the Message Switch The following is a sample screen image for logging on to Premier MDC The Commonwealth s logon screen may include additional fields based on each client type MDC Login Premier MDC Mobile Data Solution User ID TMOORE Password P Unit 123 AAN AA MOTOROLA Seo Copyright Motorola Inc 1999 2001 All Rights Reserved Premier MDC is a mak of Software Corporation of America a wholly owned subsidiary of Motorola Inc Sma cem conei Figure 6 4 Required Log in Validation When a user signs on the system h
39. n view information stored in the log file through the lower part of the Message Switch console as shown here Information is provided for specific transactions that pass through the Message Switch with date and time stamping Source information a Message ID and a description of the nature of the transaction The log file is also configurable allowing Commonwealth s System Administrators to specify and configure the level of detail that is displayed and logged Console Log Time Source Message ID Message 11 06 07 76 XFR XFRINFO49 Connected to RF Server Handle la 11 06 07 76 XFR XFRINFO49 Connected to RF Server Handle 1 11 06 07 76 XFR XFRINFO49 Sign On Complete 11 06 07 76 XFR XFRINFO49 Service a 11 06 07 77 XFR XFRINFO49 Transport PIPE 11 06 07 77 XFR XFRINFO49 TransportName SCASERVER 11 06 07 77 XFR XFRINFO49 Window Created 11 06 07 77 XFR XFRINFO49 Inactivity Thread Started hd oll Figure 6 22 Message Log Display MOTOROLA intelligence everywhere Page 29 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS 6 12 3 Message Switch System Reporting The log file is viewed on a Message Switch console at the SPHQ NOC Premier MDC also allows an Administrator to easily monitor log file information such as user levels and data traffic in a report format These system administrator reports provide powerful information about how and when users are operating
40. nfigured based on the tables maintained on the Commowealth s CAD system a Premier MDC Police BEE Fie Utilities Services CAD REPORTS Help Fal a F2 amp F3 amp F4 e F5 amp F6 P F7 xz F12 z Home En Route At Scene Available Status Self Init Query Active Calls iy eekan Units AIl unit Statuses z Unit Status Detail T Stop DayiNight To receive Unit Status Detail choose a Unit Type and click the Send button Unit AIR1 Status At Scene as of 01 40 Type Fatal Stabbing Employee 0265 LEHMANN BRIAN Employee 0087 FUSCALDO JOE Unit BT3 Type DWI Employee 0035 OETTERER OLIVER Status In Pursuit as of 14 25 Unit BTS Status En Route to Hospital Type Gunshot wound to the head Employee 0109 DOYLE TOM Unit El Status Available as of 13 35 Employee 0101 SUMMERS SCOTT Unit FC1 Status Available as of 00 00 Unit HZ1 Status Available as of 13 18 ae Cus F Status At Scene as of 12 06 Call 972680017 xl Send Zoom Clear Cancel Sending Data CAD Status At Booking 438PM_ 8 6 01 Figure 6 12 Query All Active Call Statuses MOTOROLA intelligence everywhere Page 18 COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION 6 9 1 5 Special Status Reports Users also have the option of viewing special status reports Sample amp s
41. r status query options Examples amp include viewing statuses based on the Incident Type the Area and the Date Time range in which it occurred Responses from the CAD Search appear on the bottom portion of the screen a Premier MDC Police File Utiities Services CAD REPORTS Help Fl GM F2 a F3 go Fa ag F5 ae ot FT gy F12 4 Home En Route At Scene Available Status Self Init T Stop DayiNight Status Reports Special Reports E Incident Type Active Stacked Pending Search 7 Search Area 123 Other Unit From To D ate 10 12 01 Time 12 00 Date 10 1301 Time Azo Unit AIR1 Type Fatal Stabbing Employee 0265 LEHMANH BRIAH Employee 0087 FUSCALDO JOE Status At Scene as of 01 40 Unit BT3 Type DWI Employee 0035 OETTERER OLIVER Status In Pursuit as of 14 57 Unit BI5 Status En Route to Hospital as of 14 25 Type Gunshot wound to the head Employee 0109 DOYLE TOM Unit El Status Available as of 13 35 Employee 0101 SUMMERS SCOTT Unit FC1 Status Available as of 00 00 Unit HZ1 Status Available as of 13 18 eked AH Status At Scene as of 12 06 Call 972680017 x Send Zoom Clear Cancel Sending Data CAD Status At Booking 4 47PM 8 6 01 Figure 6 14 Special Status Report Other Query Options MOTOROLA intelli here Page 20 intelligence everywhere COMMONWEALTH OF VIRGINIA SE
42. rds them when the destination can be reached It is especially useful in the delivery of messages to users users not logged on to the system when the messages are created It is also essential in the delivery of information to the mobile users in the case of the vehicle traveling outside a specified coverage area or in a Dead Spot coverage area When the mobile user returns to a covered area the Premier MDC Message Switch sends the information it has stored in its queue after it receives any transmission from the mobile unit 6 12 6 Throughput Optimization Premier MDC s middleware transport layer also provides a variety of techniques to facilitate network throughput In addition to the compression algorithm described later in this section Premier MDC uses a Sliding Window protocol that segments long messages into packets Smaller packets mean quicker response times Premier MDC s middleware verifies that all packets are received and restores them to their proper order 6 12 7 Compression The Message Switch and the client software both use the Huffman compression algorithm to ensure that data traffic is minimized The average compression rate ranges from 30 75 depending on the amount of data transmitted 6 12 8 Security amp Encryption Access to and control of transmissions is strictly controlled to protect the safety of personnel and the integrity of departmental operations To prevent unauthorized interception and decoding of
43. re Page 33 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS SSS SSS The User Registry allows the administrator to set up Access Privileges The following shows the Access Rights panel on the User Properties dialog box where an administrator can grant a user specific access rights for a particular service such as CAD The following screen shot is a sample The Commonwealth s system is not configured for a paging function User Properties CAD RMS Basic CHAT Basic CAD AMS Administrative Field Reporting Author Messaging Basic State Basic N RENOVE Sy User Registry Basic Messaging Administrative State Administrative User Reaistry Administrative Figure 6 26 User Registry User Access Rights MOTOROLA Page 34 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION a 6 12 5 Reliable Data Transfer Connection Recovery The Premier MDC Message Switch ensures delivery of data even if the network connection is temporarily interrupted i e end user device is out of coverage and it automatically re transmits unacknowledged data On the server end Premier MDC s store and forward facility is used for the VSP CAD Interface modules within the Premier MDC Message Switch system This feature stores messages and inquiries and forwa
44. re below depicts the Message Switch communication flow with host systems Premier MDC Client Application yf s mm AN ae i a maa VCIN NCIC RF Middleware lt T ZN A ja m Host essage System PRC CAD Switch y Figure 6 20 M essage Switch Client Communication via RF M iddleware and H ost Communications MOTOROLA intelligence everywhere Page 27 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS 6 12 2 Message Switch Console A comprehensive Windows based user interface provides the Commonwealth s System Administrator s at the SPHQ NOC with all the tools required to monitor system performance as well as set up configure and maintain the Premier MDC Message Switch E Message Switch Console Oy x File Edit View Services Clients Preferences Options Windows Configuration Help Message Switch St MOTOROLA ServerName Services Sessions Duration Time vONT 5 0 00 00 29 J 10 36 16 Figure 6 21 Main M essage Switch Console The Message Switch console provides a graphical user interface GUI for configuration monitoring and control of the Premier MDC system From this screen the Commonwealth s System Administrator can perform all functions for setting up and maintaining Premier MDC Functions
45. sible to the end user via single keystrokes for maximum convenience 6 9 1 1 Common Statuses In the vehicle users will receive a digital dispatch from CAD and continually update the status throughout the life of the call When the mobile user transmits a status En Route At Scene Available change the change is automatically sent to the CAD updated within the CAD system and sent back to the mobile application This sample screen shows the single keystroke toolbar buttons for commonly used statuses In this sample En Route At Scene and Available are used MOTOROLA intelligence everywhere Page 15 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS a Premier MDC Police 04 14 29 PM 110000 Colony Apartments Call Information Location Enon Address Adaress ApYBidg 1 Cross Call Date 0 O a 0 ee onal Informatic Complainant See Complainant Name Last First Figure 6 10 CAD Screen with Standard Status Buttons The vehicle s current status consistently appears on the bottom status bar of the mobile application in sync with the unit s status on the CAD system The status bar also shows date and time MOTOROLA Page 16 intelligence everywhere COMMONWEALTH OF VIRGINIA SECTION 6 STATEWIDE AGENCIES RADIO SYSTEM STARS MOBILE APPLICATIONS SYSTEM DESCRIPTION E 6 9 1 2 All Statuses When the Status Change but
46. tecture uses replicated hardware components to eliminate single points of failure and safeguard data integrity The replicated components execute the same instructions at the same time providing an active spare that continues to operate if its partner fails Unlike a high availability cluster the Stratus approach does not impose recovery time The end result is zero interruption in processing zero loss of performance and zero loss of data integrity even in the event of component failure Hot swappable components can be replaced easily online while the ftServer system and applications continue normal operations Software availability Stratus software availability extends the dependability of the Windows 2000 operating system with features that remove common sources of system and application failure and maximize uptime during repair or maintenance These capabilities are implemented while preserving full compatibility with the Windows operating system environment Applications and middleware do not need to be modified or made cluster aware to operate on a Stratus ftServer system Integrated service technology Proactive service features are built into the ftServer system ftServer maintenance software automatically monitors and diagnoses system events Faults are isolated to the component level and corrective action is initiated automatically by the system Call home fault reporting and remote diagnostics allow service professionals to investigate and
47. th a geographic display of emergency activities within their area of responsibility It provides the following e Full database intelligence behind the ATM map e Ability to search and automatically zoom to a street intersection common place or latitude longitude coordinates e Ability to identify the shortest path with drive directions between two points such as a unit and a selected location on the map The shortest path feature takes into consideration user defined one way streets closed roads elevated roads and other impassable routes during shortest path calculations Impassable routes may be displayed in ATM by configuring specific color styles Map layers are displayed or removed from display as needed with a single keystroke Aerial photographs may be overlaid on the ATM map Ability to zoom on all units or magnify a selected area by clicking a button When the map scale changes ATM automatically adjusts the size of the unit icon Unit icons resemble the type of unit so dispatchers can easily visualize the unit types and geographic location Each unit type is configured to display a unique icon in ATM The unit ID is labeled above the unit icon and additional unit data may be displayed on the ATM map through the use of symbols colors and labels For instance a particular unit status may be assigned a unique label color and font in ATM All items specified are configurable e Preplans such as building footprints may be stored and retriev
48. to specified host systems see Figure 6 1 on the other The Message Switch routes messages between host applications and the mobile computer based on the transaction being performed and the unit identifier or ID It also provides comprehensive security logging and statistical reporting capabilities for supervisors and administrators Mobile Client PMDC ATMM a J Commonw ealthot veo VirginiaWideArea Network J ATM Clients Pa Premier MDC Message Switch Server _ terfield Premier MDC Message Switch Server V 1 2 3 17 04 RLC Figure 6 1 Premier MDC uses Motorola s communications middleware to manage data transmissions between the mobile devices and the Message Switch The middleware compresses and encrypts data between the Client and the Message Switch for fast and totally secure communications For the Commonwealth Premier MDC will run over the ASTRO 25 IV amp D network Should the Commonwealth want to extend the STARS Message Switch to other VA Jurisdictions Premier MDC also supports most commercial private and public data networks as well as proprietary and IP based networks including Local Area Networks LANs or Wide Area Networks WANs using the IP protocol Add on jurisdictions can be handled as a separate purchase MOTOROLA intelligence everywhere Page 3 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPT
49. ton is activated a new screen will appear as shown here Field operators have single keystroke access to statuses configured in the system Officer Initiated Calls Change Status Status Change Fast Keys OE 1 At Booking 8 Leaving Scene Change AtScene E k 6 Available Comments To change current status choose a change code and click the Send button Figure 6 11 Change Status All Status Buttons 6 9 1 3 Status Inquiries Premier MDC allows field units to query the CAD for real time tracking of the statuses of other units and incidents as long as the CAD supports this feature This provides units access to the same information that dispatchers use for resource management It also allows field units to monitor call activity for other users Premier MDC status inquiries enhance the effectiveness and efficiency of field operations management MOTOROLA intelligence everywhere Page 17 SECTION 6 COMMONWEALTH OF VIRGINIA MOBILE APPLICATIONS SYSTEM DESCRIPTION STATEWIDE AGENCIES RADIO SYSTEM STARS 6 9 1 4 Unit Status Detail and Active Incident List The following pages show several sample screen illustrations from the mobile status component os Unit Status Detail Active Incident List The Status module screen below allows a user to download Active Incident and Unit Statuses In this scenario the user is selecting to view All Unit Statuses Options for viewing other statuses will be co
50. vious version regardless of any changes to any of the three other files Additional transactions deployed by the Commonwealth are outside this Contract Any erroneous customizations to PMDC that the Commonwealth makes which require Motorola s assistance to remedy will be billed on a time and materials basis Premier MDC is copyrighted and trademarked Software All restrictions terms and conditions of the Software License Agreement will apply to all modifications and the Commonwealth must reproduce all copyright and trademark contained on any customized or modified versions of Premier MDC The client screens will be based on the requirements imposed by the VSP CAD Interface document and features scoped in this document Motorola will configure the screen layout of each of the Premier MDC context sensitive toolbars and function keys to the Commonwealth s requirement for the two requested Client Configurations defined in Section 6 5 6 6 2 VSP CAD Interface The functionality provided is bound by what is described in the Commonwealth provided document Mobile Computer Command Interface for the Virginia State Police Computer Aided Dispatch System file name CAD Interface Specification revision 5 doc dated 4 13 04 in Appendix 10 Any functionality not described in this document has not been scoped in this project Motorola s development work to comply with writing to the VSP CAD Interface document assumes the following 1
51. ways and associated attribute information Motorola will extract this layer from the street centerline layer This layer will be used primarily to enhance the speed of the geographic display at higher levels The attributes for this layer will match the street centerline layer Contains major roads and associated attribute information Motorola will extract this layer from the street centerline layer This layer will be used primarily to enhance the speed of the geographic display at higher levels The attributes for this layer will match the street centerline layer Contains the intermediate arterials and associated attribute information Motorola will extract this layer from the street centerline layer This layer will be used primarily to enhance the speed of the geographic display at intermediate levels The attributes for this layer will match the street centerline layer The boundary layers may include but are not limited to municipalities law dispatch zones fire dispatch zones and EMS response areas Additional boundary layers that exist in the GGM or the GIS data may be included Hydrography Waterways such as rivers streams and lakes may be included in this layer This layer will be used primarily for map orientation Common Places Contains the common place locations This layer will allow the ATM user to visualize any significant landmarks that may alter the planned response Annotation ATM annotation capabilities will create
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