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SonicWALL Internet Security Appliances SOHO TZW Quick Start Guide
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1. WLAN IP Address esse ___DHCP Server Enabled Yes__No_ SSID Channel WiFiSec Enabled Yes No Group VPN Enabled Yes___No___ Wireless Guest Services Enabled Yes No___ LAN IP Address Subnet Mask DHCP Enabled Yes No __ You must register your SONICWALL at lt htto www mysonicwall com gt to obtain the latest version of SOHO TZW firmware and access technical support Configuring Computers on the LAN When the SonicWALL restarts a window displays information to configure computers on your LAN DHCP Server Enabled on the SOHO TZW If you enabled the SonicWALL DHCP Server or have a DHCP Server on your LAN each computer must be configured to obtain its IP address dynamically After the SonicWALL has restarted change the network settings on the computers on the LAN Follow the steps below for your operating system Windows XP NO of WD Click Start then Connect to Right click on the Local Area Connection icon and select Properties Open the Local Area Connection Properties window Double click Internet Protocol TCP IP to open the Internet Protocol TCP IP Properties window Select Obtain an IP address automatically Select Obtain DNS Server automatically Click OK and then OK again for the settings to take effect on the computer Windows 2000 1 From your Windows task bar click Start 2 Then click Settings 3 Click Network and Dial up Connections 4 Double click the
2. Glossary IP Address A set of numbers in the format XXX XXX XXX XXX used to address computers on the Internet e Subnet Mask A set of numbers in IP address format using 255 in place of the XXX s It determines the type of network by masking out numbers A Class C network has a subnet mask of 255 255 255 0 e Default Gateway A device on an internetwork that forwards packets to another network e DNS Domain Name System Server A computer that looks up the name of a computer and finds the corresponding IP address This allows you to access computers on the Internet without configuring IP addresses for remote connections e PPPoE Point to Point Protocol over Ethernet supports the transmission of network packets over serial transmis sion lines such as DSL or POTS Plain Old Telephone Service e DHCP Dynamic Host Configuration Protocol allocates IP addresses to computers on the network automatically without assigning a computer a static fixed IP address e VPN Virtual Private Network is a virtual network that encrypts data and sends it privately over the Public Internet e WiFiSec A VPN wireless security protocol to secure wireless connections on your network Setup Continues Page 2 Installing the Antennas To use the wireless feature of the SOHO TZW you must install the antennas on the back of the appliance Remove the antennas from the bag and place one on each connector The connectors should be
3. IP address from your ISP enter it in the Preferred DNS Server field Page 10 Windows NT From the Start list highlight Settings and then select Control Panel Double click the Network icon in the Control Panel window Double click TCP IP in the TCP IP Properties window Select Specify an IP Address Type an IP address from your LAN IP range in the IP Address field Type 255 255 255 0 in the Subnet Mask field Type the SonicWALL LAN IP Address in the Default Gateway field Click DNS at the top of the window Type the DNS IP address in the Preferred DNS Server field If you have more than one address enter the second one in the Alternate DNS server field 10 Click OK and then click OK again 11 Restart the computer Windows 98 1 From the Start list highlight Settings and then select Control Panel Double click the Network icon in the Control Panel window Double click TCP IP in the TCP IP Properties window Select Specify an IP Address Type an IP address from your LAN IP range in the IP Address field Type 255 255 255 0 in the Subnet Mask field Type the SonicWALL LAN IP Address in the Default Gateway field Click DNS Configuration Type the DNS IP address in the Preferred DNS Server field If you have more than one address type the second one in the Alternate DNS server field 9 Click OK and then click OK again 10 Restart the computer for changes to take effect O ON DOF
4. WAN Port Power SonicWALL SOHO TZW Quick Start Guide Page 1 What You Need to Get Connected e SonicWALL Internet Security Appliance e Internet Connection e PC or Macintosh computer e A Web browser Microsoft Internet Explorer v5 0 or later or Netscape Navigator v4 7 or later your Web browser must support Java and HTTP uploads in order to fully manage the SonicWALL e Internet Service Provider ISP Information TEL ISP Connection Information Before you can begin installing your SonicWALL determine how your ISP distributes IP addresses Call your ISP to find out if your Internet connection uses DHCP to obtain an IP address or PPPoE typical of DSL access or if they have given you a static IP address Record all of your networking information in the checklist below IP Addressing using DHCP No action necessary The SonicWALL automatically detects the presence of a DHCP server during setup IP Addressing using PPPoE UserName Password IP Addressing using a Single Static Public IP Address IP Address Default Gateway Primary DNS __ a E Secondary DNS D A If you are not using one of the network configurations above step by step installation instructions for additional networking methods are found in Configuring the Network Mode section of your Administrator s Alert Guide The Administrator s Guide is located on your product CD and requires Acrobat Reader to view it Acrobat Reader is also provided on your product CD
5. gt COMPREHENSIVE INTERNET SECURITY SonicWALL Internet Security Appliances SOHO TZW Quick Start Guide SONICWALL gt gt SS Quick Start Installation Thank you for purchasing a SonicWALL Internet security appliance The SonicWALL acts as a secure barrier between your private LAN and the public Internet WAN to protect your networks from security threats on the Internet It also secures your wireless connections using WiFiSec an VPN wireless security protocol This Quick Start Guide provides instructions for installing and configuring your SonicWALL SOHO TZW as an Office Gateway on your network See page 7 for an Office Gateway diagram After you complete this guide you can access the Internet from your wireless port using a secure VPN tunnel as well access the Internet securely through your LAN connection Before You Begin Check Package Contents e One SonicWALL Internet Security Appliance e One SonicWALL Quick Start Guide e One SonicWALL Firmware and Documentation CD e Two Antennas e One Ethernet cable e One Crossover cable e One 5 Volt DC power supply e One Power cord e One Mounting Kit If any items are missing from your package contact SonicWALL Inc Web lt http www sonicwall com support gt Phone 888 777 1476 Overview of the SOHO TZW Hardware WAN Link 100 Activity _ thee yr Power Light WLAN Test Light Console Port LAN On Link Activity Link 100 Activity LAN Port
6. modem or Internet Connect one end of the provided Crossover cable to the Ethernet port of your computer Connect the other end of the cable to the LAN port of your SonicWALL The link LED lights indicating an active connection If the LED does not light try the Ethernet cable Setup Continues Page 4 G Configuring Your Management Station Your SonicWALL is configured with the default IP address of 192 168 168 168 This IP address is used to initially access the Management interface of the SonicWALL and launch the Setup Wizard To access the Management interface for the first time you must configure your computer with an IP address in the same network range as the SonicWALL Follow the instructions below for your operating system Windows XP NO of WD 8 Click Start then Connect to Right click on the Local Area Connection icon and select Properties Open the Local Area Connection Properties window Double click Internet Protocol TCP IP to open the Internet Protocol TCP IP Properties window Select Use the following IP address and type 192 168 168 200 in the IP address field Type 255 255 255 0 in the Subnet Mask field Type the DNS IP address in the Preferred DNS Server field If you have more than one address type the second one in the Alternate DNS server field Click OK for the settings to take effect on the computer Windows 2000 1 From your Windows task bar click Start 2 Th
7. the TCP IP network settings on your computer Step 4 SOHO TZW Deployment Scenarios The SOHO TZW and the SonicWALL Global VPN Client software together provide the capability of securing wireless connections using WiFiSec a VPN protocol Two typical scenarios are described below Office Gateway Selected by default Provides secure access for wired and wireless users on your network Typically the SOHO TZW is the gateway to the Internet for your network and allows wireless users to connect using the SonicWALL Global VPN Client software creating a secure WiFiSec connection AY SonicWALL Office Gateway Microsoft Internet Explorer provided by Sonic PIE E3 Office Gateway Wireless Guest DHCP 172 16 31 4 Internet ia y LAN Port gt WAN Port gt Q Q WiFiSec Client Z DHCP 172 16 31 3 CS 3 WiFiSec Client DHCP 172 16 31 2 LAN Desktop LAN Desktop LAN Server 10 10 10 2 10 10 10 3 10 10 10 201 Secure Access Point Add secure wireless access to an existing wireless network Wireless users connect to the SOHO TZW using the SonicWALL Global VPN client software creating a secure WiFiSec connection AI SonicWALL Secure Access Point Microsoft Internet Explorer provided by PIE E3 Secure Access Point Corporate LAN 7 A WiFiSec Client I 5 DHCP 172 16 31 2 S c BSS yp WAN Port WiFiSec Client DHCP 172 16 31 3 WiFiSec Client DHCP 172 16 31 4 Guest Internet Gat
8. with a static IP address from your LAN IP address range After the SonicWALL has restarted change the nework settings on computers located on the LAN Follow the steps below to configure computers on your LAN Windows XP Click Start then Connect to Right click on the Local Area Connection icon and select Properties Open the Local Area Connection Properties window Double click Internet Protocol TCP IP to open the Internet Protocol TCP IP Properties window Select Use the following IP address and type an IP address from your LAN IP range in the IP address field Type 255 255 255 0 in the Subnet Mask field Type the SonicWALL LAN IP Address into the Default Gateway field Type the DNS IP address in the Preferred DNS Server field If you have more than one address type the second one in the Alternate DNS server field 9 Click OK for the settings to take effect on the computer Windows 2000 COND OF WNDY 1 From your Windows task bar click Start 2 Then click Settings 3 Click Network and Dial up Connections 4 Double click the network icon to open the connection window 5 Click Properties 6 Highlight Internet Protocol TCP IP and click Properties 7 Select Use the following IP address 8 Type an IP address from your LAN IP range IP address field 9 Enter 255 255 255 0 in the Subnet field 10 Type the SonicWALL LAN IP Address into the Default Gateway field 11 If you have a DNS Server
9. 55 255 0 in the Subnet Mask field Click DNS Configuration Type the DNS IP address in the Preferred DNS Server field If you have more than one address type the second one in the Alternate DNS server field Click OK and then click OK again Restart the computer for changes to take effect Launching the Setup Wizard To begin the configuration of your SonicWALL you must log into the SonicWALL using a Web browser and the default LAN IP address 192 168 168 168 of the SonicWALL Follow the instructions below 1 Launch your Web browser Because you are temporarily disconnected from the Internet you may receive an error message when your Nerd Web browser first opens This does not affect your installation process Continue with the steps below ert 2 Enter 192 168 168 168 in the Location or Address field A Intern et a Your Web browser must support Java and HTTP uploads in order to fully manage the SonicWALL appliance MEG Internet Explorer 5 0 or higher as well as Netscape Navigator 4 0 or higher are recommended ert 3 The SonicWALL Installation Wizard launches and guides you through the configuration and setup of your SonicWALL Setup Continues Page 6 If you cannot connect to the SOHO TZW check the following e Did you correctly enter the SOHO TZW LAN IP address in your browser window e Is the SOHO TZW connected to the same network as your computer e Have you changed
10. WN COND oO FW PY LAN Configuration Complete The SonicWALL is now functioning and protecting your network from Internet based attacks and break ins Computers on your LAN can now access the Internet through the SOHO TZW For wireless users you need to install and configure a wireless PC card on a laptop or computer according to the manufacturer s instructions Wireless PC Card Configuration Proceed with the installation and configuration of your wireless PC card using the manufacturer s instructions before going to the next step Your wireless PC card may detect the SOHO TZW wireless port automatically If it does not detect it use sonicwall the default SSID from the Setup Wizard when configuring your wireless PC card SonicWALL SOHO TZW Quick Start Guide Page 11 Z A Page 12 Installing the Global VPN Client Software When you configure the WLAN port on the SOHO TZW WiFiSec is enabled by default The Global VPN Client software is required to securely connect wireless computers to the SOHO TZW The software can be found on your Firmware and Documentation CD provided in the box Copy the software to your wireless computer and follow the instructions below The User Name and Password configured in the Setup Wizard is needed to log onto the WLAN network after installing the Global VPN Client What You Need to Get Started e Windows 98 SE Windows ME Windows NT 4 0 service pack 6 or later Windows 2000 Professional se
11. en a Web browser and type 192 168 168 168 into the Address or Location field A Web page displays the message Firmware appears to be corrupted Click Browse to open a File Open dialogue box Browse to the location of the firmware file A rescue version of the firmware is located on the product CD 8 After restoring the firmware on the appliance go to https Awww mysonicwall com and log into your account Down load the latest version of the firmware and then upload it to your appliance NO of WNDY Documentation Available on our Web site The SonicWALL documentation library lt http www sonicwall com support wireless documentation html gt has the following documents available for download in pdf format e SonicWALLSOHO TZW Administrator s Guide e SonicWALL SOHO TZW Getting Started Guide Cable and DLS e SonicWALL SOHO TZW Quick Start Guide e SonicWALL SOHO TZW FAQ e SonicWALL SOHO TZW Site Survey and Placement Guide e SonicWALL SOHO TZW Troubleshooting Guide Page 14 SonicWALL Inc T 408 745 9600 1143 Borregas Avenue F 408 745 9300 Sunnyvale CA 94089 1306 2003 SonicWALL Inc SonicWALL is a registered trademark of SonicWALL Inc Other product and company names mentioned herein may be trademarks and or registered trademarks of their respective companies Specifications and descriptions subject to change with out notice P N 232 000345 01 Rev A 07 03 SONICWALL gt
12. en click Settings 3 Click Network and Dial up Connections 4 Double click the network icon to open the connection window 5 6 7 8 Click Properties Highlight Internet Protocol TCP IP and click Properties Select Use the following IP address Enter 192 168 168 200 in the IP address field 9 Enter 255 255 255 0 in the Subnet field 10 If you have a DNS Server IP address from your ISP enter it in the Preferred DNS Server field Windows NT 1 From the Start list highlight Settings and then select Control Panel 2 Double click the Network icon in the Control Panel window 3 Double click TCP IP in the TCP IP Properties window 4 Select Specify an IP Address 5 Type 192 168 168 200 in the IP Address field 6 Type 255 255 255 0 in the Subnet Mask field 7 Click DNS at the top of the window 8 Type the DNS IP address in the Preferred DNS Server field If you have more than one address enter the 9 second one in the Alternate DNS server field Click OK and then click OK again 10 Restart the computer Setup Continues SonicWALL SOHO TZW Quick Start Guide Page 5 Windows 98 1 N OFF ff W PY 00 From the Start list highlight Settings and then select Control Panel Double click the Network icon in the Control Panel window Double click TCP IP in the TCP IP Properties window Select Specify an IP Address Type 192 168 168 200 in the IP Address field Type 255 2
13. eway Provide guests controlled wireless access to the Internet only Custom Deployment View all available options and optimize the configuration for your individual needs Setup Continues SonicWALL SOHO TZW Quick Start Guide Page 7 a oe ae j Page 8 The Setup Wizard The Setup Wizard provides easy to follow instructions for configuring the SonicWALL on your network You must have your ISP information to complete the configuration using the Setup Wizard Certain browser configurations may not launch the Installation Wizard automatically In this case you must log into the SonicWALL using Admin as the User Name and password as the Password After you log into the SonicWALL click Wizards Select Setup to begin configuring the SonicWALL Follow the steps below for the quickest and easiest configuration for the SOHO TZW as an Office Gateway 1 Step 1 Deployment Scenario Office Gateway is selected by default Click Next 2 Step 2 Change Password change the SOHO TZW password to your personal password Click Next 3 Step 3 Change Time Zone change the Time Zone to your location s Time Zone Click Next 4 Step 4 WAN Network Mode the type of network connectivity is detected automatically If you want to select a different network mode consult the Administrator s Guide on your product CD for more informa tion 5 Step 5 WAN Network Mode if PPPoE is detected as your network connec
14. finger tight only Attach Here Attach Here For wall or ceiling mounting instructions consult your Administrator s Guide Adjusting the SOHO TZW Antennas The antennas on the SOHO TZW can be adjusted for the best radio reception In most cases the antennas should be pointing straight up and perpendicular to the box and then adjust as necessary Note that certain areas such as the area directly below the SOHO TZW get relatively poor reception Pointing the antenna directly at another wireless device does not improve reception Do not place the antennas next to metal doors or walls as this can cause interference Setup Continues SonicWALL SOHO TZW Quick Start Guide Page 3 Setting Up Your SonicWALL Applying Power to the SonicWALL Attach the power supply to the power cord Plug the power adapter into the SonicWALL and plug the other end into a power outlet The Power light turns green when power is applied to the SonicWALL Also the Test light remains lit for approximately 90 seconds while the SonicWALL performs a series of diagnostic tests Connecting the SonicWALL to the Network router Connect the other end of the gray Ethernet cable to the WAN port of the SonicWALL The link LED lights indicating an active connection If the LED does not light try the Crossover cable 4 Pe OSN he vane RY A SS f EA Or E LAND A Iy Pr Connect one end of the gray Ethernet cable to your DSL modem cable
15. ient has a default WLAN connection that can also be used to connect to the WLAN Simply highlight SOHO TZW Connection and right click Select Enable to connect to the WLAN You need the user name and password created during installation to access the WLAN If you did not use the default settings for the SOHO TZW WLAN create a new connection using the WLAN IP address Configuring the SOHO TZW using a Wireless Client Connection Note Some operating systems do not require configuration of wireless client settings because the wireless card discovers the SOHO TZW automatically Refer to the documentation accompanying your wireless card for specific instructions 1 Apply power to your SOHO TZW When the WLAN link LED is lit set the mode on your wireless client adapter to infrastructure Set the SSID on your wireless client adapter to sonicwall Configure the TCP IP properties on your wireless client adapter to Obtain IP Address Automatically Notification of an association with the SOHO TZW on SSID sonicwall is displayed The wireless client adapter obtains a DHCP lease from the SOHO TZW Launch your Web browser and type https 192 168 168 168 in the Address or Location field The Setup Wizard launches and you can configure your SOHO TZW through your wireless connection Note If you experience difficulty launching the wizard or any other difficulty during the configuration process you can configure the SOHO TZW using yo
16. network icon to open the connection window 5 6 7 8 9 Click Properties Highlight Internet Protocol TCP IP and click Properties Select Obtain an IP address automatically Select Obtain DNS Server automatically Click OK and then OK again for the settings to take effect on the computer Windows NT CONDoFB WD From the Start list highlight Settings and then select Control Panel Double click the Network icon in the Control Panel window Double click TCP IP in the TCP IP Properties window Select Obtain an IP address automatically Click DNS at the top of the window Select Obtain DNS Server automatically Click OK and then click OK again Restart the computer SonicWALL SOHO TZW Quick Start Guide Page 9 Windows 98 1 From the Start list highlight Settings and then select Control Panel Double click the Network icon in the Control Panel window 2 Double click TCP IP in the TCP IP Properties window 3 Select Obtain IP Address automatically 4 Click DNS Configuration 5 Select Obtain DNS Server automatically 6 Click OK and then click OK again 7 Restart the computer for changes to take effect LAN Configuration Complete The SonicWALL is now functioning and protecting your network from Internet based attacks and break ins DHCP Server Disabled If you did not enable the SonicWALL DHCP server or you do not have a DHCP server on your network you must configure each computer
17. rvice pack 3 or later Windows XP Professional or Windows XP Home Edition e An active Internet or dial up connection e SonicWALL Global VPN Client program Quick Start Installation Alert Remove any installed VPN client program before installing the SonicWALL Global VPN Client Alert You must use a zip program to unzip the SonicWALL Global VPN Client program files before installing it 1 Double click setup exe 2 The Installation Wizard launches 3 Click Next to continue installation of the VPN Client 4 Close all applications and disable any disk protection and personal firewall software running on your com puter Click Next to continue Select accept the terms of the license agreement Click Next to continue Click Next to accept the default location and continue installation Click Install to install the Global VPN Client files on your computer Select Start VPN Global Client Automatically when users log in to automatically launch the VPN Global Client when you log onto the computer if desired 9 Select Launch program now to automatically launch the Global VPN Client after finishing the installation 10 Click Finish to complete the installation CON OO Adding a Wireless VPN Connection Once you ve installed the SonicWALL Global VPN Client software you can download your VPN connection policy from a SonicWALL VPN gateway or import the policy file using the New Connection Wizard The Global VPN Cl
18. tion enter your user name and password from your ISP Click Next If a DHCP server is detected click Next 6 Step 6 LAN Settings Review the LAN IP address and subnet mask Use the default values 7 Step 7 LAN DHCP Settings If you want the SOHO TZW to distribute IP addresses to computers on your LAN select Enable DHCP Server Use the default IP address range Click Next 8 Step 8 WLAN 802 11b Settings Use the default settings for the SSID and Channel Click Next 9 Step 9 WiFiSec VPN Client User Authentication WiFiSec is enabled by default Users connecting to the WLAN using the VPN Client must have a user name and password Configure your first user here Click Next 10 Step 10 Wireless Guest Services Omit this step until you establish wireless connectivity For more information on Wireless Guest Services see the SOHO TZW Administrator s Guide on the product CD 11 Step 11 SonicWALL Configuration Summary Write down your network configuration information below You need the WLAN IP address to configure Global VPN Client connections for users on your WLAN Click Apply 12 Setup Wizard Complete Your SonicWALL is now successfully configured for LAN and WLAN access Click Restart to complete the configuration process Network Settings WAN Network Mode ss __ IP Address __ _ Subnet Mask Router IP Address ss DNS Server 1 IP Address _ o DNS Server 2 IP Address _
19. ur LAN connection Please refer to the Connecting the SonicWALL to the Network section of this Quick Start Guide A ON COO N O SonicWALL SOHO TZW Quick Start Guide Page 13 Appendix Resetting the Firmware to Factory Default Settings At times it may be necessary to reset the firmware on your SOHO TZW For example if you ve forgotten your password and cannot access the management interface resetting the firmware allows you to reset the SOHO TZW to factory default settings including the user name and password To quickly reset the firmware to factory default settings locate the Reset button on the back of the SOHO TZW next to the LAN connection Using a pointed object press and hold the Reset button for 5 10 seconds All settings are returned to the factory default settings including the password and the default LAN IP address of 192 168 168 168 Note This reset method does not require reloading the firmware Resetting Firmware if Firmware is Corrupted Test Light remains on If the Test light remains on after 90 seconds the firmware may be corrupted Follow these steps to load firmware onto the appliance To load new firmware onto the SOHO TZW power down the appliance Wait 30 seconds press and hold the Reset button At the same time power on the appliance Continue to hold the Reset button until the Test light begins blinking Once the Test light stops blinking and remains lit release the Reset button Op
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