USER GUIDE. - Camping World
Contents
1. THE PET TRACKER USER GUIDE www tagg com TAGG THE PET TRACKER USER GUIDE Snaptracs Inc 9 73 Morehouse Drive San Diego CA 92121 1714 U S A Copyright 2011 Snaptracs Inc a Qualcomm Company All Rights Reserved Tagg The Pet Tracker Tagg and the Tagg logo are trademarks of Snaptracs Inc All other marks are owned by their respective owners Service subscription required This technical data may be subject to U S and international export re export or transfer export laws Diversion contrary to U S and international law is strictly prohibited 10 H6795 P2 August 19 2011 User Guide 2 CONTENTS Tagi ne PEIA KO atinada eee ree neo ere net 4 FV Su piu iaai sent ones once canara caus ous ies 4 AAA AA 5 TC A rc ues ea 6 Docking SUITS VW lt P A 7 Tagg Dashboard and Map Overview sesos 8 Ba UD AAA E E E ee eee eee 10 o O ie iS e N 10 Step 2 Activate the lagg racker Online santntpanio isla iciat diles da little da adidas 11 Step a SON e OU PES PO cita 12 uo E A 153 Step o Atach tne Tagg Trackerio Your Fets Collar oe opere 14 neo dolore yo la E A E E E EE EE 16 HOW to Read Your lagg Map padeuctenerwcsanesinacesimanentnsnecesnutiainesandaunienasdedenienmniadeund aa a aeai aaaea 17 ie ora E Ea a E E E E EE E EE A E ET E TT E ee 17 OS OS a LOS rr ONEEN 18 MEW rour Pors LOCO e ra 17 TODT OOT eles ech ae ly not ct E E E aac nes E EEE EEA E 17 AU O A E E E E A E EE 20 HOMO LOCE TOUT F E2. settings TAGG TRACKERS TAGG DOCKING STATIONS Tagg Docking Stations Name Status Home Edit Active Sa gt a Added on Paired With TD February 25 Max Buster CC KPL BGFT Remove Name Status Home2 Edit Charger gt A a Added on Paired With TL February 25 None CC TFG PLBK Remove Add New Docking Station Note You must always have at least one docking station active in your account For more information please visit the Answer Center in the Support section of the lagg website User Guide 23 TAGG MOBILE FEATURES Mobile Phone Commands If you have opted in to receive text message notifications you can use the commands below to request information about your pet s location or to turn tracking on and off You can text commands to 52366 at any time to stay in touch with your pet You may want to add that number as a mobile phone contact Text commands to 52366 Request a location for a specific pet Note Text commands are not case sensitive and they can be typed in upper or lower case Standard text messaging rates may apply Tagg Applications for Your Mobile Phone Using your mobile phone you can quickly track your pet s location You can either go to the lagg Website at www tagg com using your mobile browser or download the free Tagg Android smart phone or iPhone mobile applications coming soon On your mobile phone the Tagg applications allow you to e Track and locate your p
3. 07 16PM on 06 09 20XX ah o Access the Tagg Terms and Conditions and Tagg Customer Support numbers o Sign out of the application User Guide 25 Tagg Map TAGG MOBILE FEATURES To get to the Tagg Map from the Dashboard screen lap on your pet s last known location or the gt in top right corner You can also get to the Tagg map from the Pet Profile screen by tapping on in the top right corner o On the Tagg Map you ll see your Pet s location amp and your location o lapping on your pet in the map will bring up information on your pets last known location o Tap the buttons on the Map to either Start Tracking your pet or get driving Directions to his most recent location Important Before requesting Directions always perform a Locate from the Pet Profile page This will ensure that you are getting directions to your pet s most recent position o To see one of your pets on the Map tap the YX icon in the top right corner o To view your location on the Map tap the ES ICON Pet Profile To view the Pet Profile page tap on the EH in the Map You ll see your pet s last known location information Then tap on the arrow icon in pets last known location dialog C 3to bring up the Pet Profile page o The Pet Profile page will display your pet s information and current location o From this screen you can Track Locate or request driving Directions to your pet NE 15 41 E Sth St MAX MAX
4. Do NOT Use May interfere with tracking system e Standard buckle collars nylon or leather e Metal collars including training collars e Plastic snap closure collars e Spiked collars e Flat harnesses nylon or leather e Collars with studs jewels or other raised adornments THE PET TRACKER SETUP IS NOW COMPLETE User Guide 15 BASIC SETUP Software Upgrades The Tagg system will occasionally send you a notification for a software upgrade some of the upgrades will simply keep your system running efficiently and some may be critical to system functionality It is important to complete the upgrade as soon as possible When You Receive an Upgrade Notification e Follow the instructions in the upgrade notification you received e Dock one of your trackers on the docking station Make sure the docking station is plugged In and turned on e The upgrade indicator BY will turn red while the upgrade is in progress Be sure to leave the tracker on the docking station the entire time it Is red e When the upgrade indicator is no longer red the upgrade is complete and you can remove the tracker User Guide 16 HOW TO READ YOUR TAGG MAP How to Read Your Tagg Map The Tagg map is easy to read take a look at the scenarios below for a quick overview You can view the map on your computer or smart phone at any time Inside the Tagg Zone When your pet we ll call him Buster is near the docking station the Tagg tracker will
5. and click Activate The activation process can take a few minutes to complete Your activation will be complete when you see the Congratulations screen IMPORTANT If the upgrade indicator light is red please do not remove your Tagg tracker from the docking station until the light turns off User Guide 11 BASIC SETUP Step 3 Personalize Your Pet s Profile You can personalize your Tagg account by customizing your pet profile just add your pet s pictures and information e To create a new pet profile click Add A Pet Fill in your pet s name and select a paw Icon Upload You Pet Photos You can add up to 10 pictures of your pet to your photo gallery e Open your pet s profile page and click Upload Images at the bottom of the page e n the Upload Images window browse and select the image file you want to add for best results use pictures that are in landscape orientation Your screen will look similar to this o Dashboard My Account Sign Out Stagg EXPLORE THEDISH BUYNOW SUPPORT nii SUSAN S PETS a MAX Name Birthday jsooarer am ADD A PET ay ACTIVATE Breed Ya Gender MANAGE Color Set Profile Picture Weight Remove Images Height SUPPORT Edit Profile Upload images User Guides Video Tutorials Answer Center Contact Us Set a Dashboard Pet Profile Picture e In your gallery click on the photo you want to use e Click Set Profile Picture Use the viewer rectangl
6. e An Alert banner appears at the top of the map to let you know that Max is outside the Tagg zone e Max Is identified by a paw icon with a pinpoint on the bottom gt l The pinpoint means that there is a GPS location available for Max e The Pet Status Bar indicates that Max is outside the Tagg zone and provides an estimated street address with a specified date and time of the last recorded location of your pet User Guide 18 HOW TO READ YOUR TAGG MAP View Your Pet s Location Trail When your pet leaves the Tagg zone you can turn on tracking to see his location trail The location trail is an animated dotted trail with all of your pets known locations since leaving the Tagg zone Your screen will look similar to this When tracking is on the Show Trail button appears under the Pet Status Bar lo see the location trail on BUSTER S TRAIL the Tagg map e Click Show Trail e Move your cursor over a dot to see the address of that location and the date and time your dog was there Your dogs location trail will be recorded the entire time he Is outside of the Tagg zone even if you Initiate multiple tracking sessions or one time locates Clicking Show Trail will replay all of the locations Within 10 yards of 123 Main St Trip Mode What to Expect When You Take Your Pet for a Walk When you take your pet for a walk or an errand you might exit the Tagg zone To suppress alert notifications when you take y
7. status bar A single location will be given for your pet e Click TRACK under your pet s status bar The green dot indicates that tracking Is on Track e To stop tracking click the TRACK button again The dot will return to gray Track Using the Tagg Website Using Text Messages e Make sure you have opted in for text message notifications under Notification Settings on the Tagg website e Text LOCATE to 52366 e f you have more than one pet text LOCATE PETNAME Example Locate Skipper e You ll receive a text with your pets location e Text Track to 52366 e You can text TRACK PETNAME to track all of your pets Example Track Skipper e In approximately 3 minutes you ll receive a text with an updated location for your pet s e Text TRACK OFF to stop tracking IMPORTANT If you text STOP to 52366 you will stop receiving all Tagg notifications e g alerts and updates to your registered mobile phone If you want to restart Tagg text notifications you will need to opt in for text messages on notifications setting page Note You can see a complete list of Tagg mobile commands on page 24 of this guide User Guide 21 MANAGE YOUR DEVICES All activity involving your devices the Tagg tracker and docking station can be managed through your Tagg account To view each device click My Devices under Manage in the right column Manage Tagg Trackers This is w
8. EW The Tagg tracker attaches to your pet s collar and transmits your pet s location to you through the Tagg website and email text notifications 1 Trip Button Tracker top view 2 Status Indicator 3 Release Points 4 Wings antenna 9 Charging Contact 6 Attachment Sensor 7 Product Label About the Trip Button The trip button does two things e Turns the tracker on off See chart below e Puts the tracker into trip mode You can use it when you take your dog on a walk or run errands For more about trip mode see page 19 About the Status Indicator To conserve battery life the status Indicator on the Tagg tracker will not be illuminated except when performing the actions listed below Press and Hold the trip Solid Blue 5 seconds Tracker has turned on button for 3 seconds Solid Red 5 seconds Tracker has turned off Press and Release the trip Flashing Blue 10 seconds Tracker is in trip mode button Page or Track Pet Flashing Blue and Red Tracker is being paged or tracked Tracker on docking station Flashing Blue Tracker is charging may take up to 60 seconds to start flashing when first placed on the docking station Tracker on docking station Solid Blue Tracker is fully charged User Guide 6 DOCKING STATION OVERVIEW The docking station charges your lagg tracker and can extend the tracker s battery life when your pet Is nea
9. P OVERVIEW The Tagg dashboard and map are two areas that you ll use often on the Tagg website e The Tagg dashboard Is a quick view of your Tagg account It s what you use to manage your devices and your lagg service e The Tagg map Is where you ll see your pet s current and most recent locations and It s where you can visually locate or track him if he leaves the Tagg zone Once you ve created your account and activated your Tagg tracker you can start using the dashboard and map to keep track of your pet See page 11 for more on activating your Tagg tracker Tagg Dashboard As you see on the screen below the dashboard is where you can e Activate the Tagg tracker e Create or modify your pet s profile e Manage your accounts devices service notifications and billing e Get a quick view of the Tagg map Your screen will look similar to this Dashboard My Account Sign Out Stagg EXPLORE THEDISH BUYNOW SUPPORT THE PETTRACKER Dashboard SUSAN S PETS WELCOME SUSAN Tuesday July 5 TAGG MAP ADD APET Y y a ACTIVATE E Ya MANAGE My Accounts My Devices My Services Notifications Billing SUPPORT User Guide 8 TAGG DASHBOARD AND MAP OVERVIEW Tagg Map You ll use the Tagg map to locate and track your pet This section gives you a quick overview of the map To learn more see the How to Read your Tagg Map section on page 17 of this guide 1 Notification headline Whe
10. Tosan E E E E E 20 Page Your Pet Whilelnside The Tagg La cdta 20 Request the Current Location of Your Pet One Time Locate ooooioconicccnocccicccioncconcconoconnconnccnnnononon nos 20 o Oo E PU A A OI 21 Manage tour DOV Ean E ee ee re E 22 Manage Tagg Macki o 22 Manage DIAM ONS a 23 Tagg MoDile Features yA a sens AAA 24 MOOL OS COR A a A 24 lagg Applications Tor rour MO DIVE PROMO aria di ica 24 leo E A Pm A 29 Care a a Cleaning Of Device soma A A aia 27 li dy IA Ann A mee a Seer oe ee ene ee eee ne Meee naar eh en eee ne 27 Warnings and Safety FAT ONIN AUON se scceestece stato rs tios eiii 28 important Health Information and Salet Pro Ca ONS tots 28 ld o A A 28 Safety Precautions for the Tagg Tracker and Docking Station oooooccccccinncccnnnnoonnnnnncnnnnnnnnncnininannnnnnnnnos 29 Safety Precautions for Direct Sunlight ccc cccccceeeceeeeteeeecececeeeeeeeeeeeeeeeeeeetseccccceceneeeeeeeeseeeeeeeeeteesecenees 29 Under ers lbaboratenies ILLIA eee nee ee A E ee ne en 30 Pre CU ALOR YS Cate I GUUS usandolo oops loa lolo aiose 31 C stomer AAA cect eee cence A oe aaa a aE aE aa TaN 33 User Guide 3 TAGG THE PET TRACKER Thank you for purchasing lagg he Pet Tracker The Tagg system offers you reliable location technology so you can stay in touch with your pet The Tagg smart location technology will help you locate your pet If he goes missing and it will send you a text and email If he wanders outside of your designate
11. ation power port e Plug the AC adapter into an electrical outlet Note The docking station cannot be powered through your computer s USB port e f your Tagg docking station has an on off switch on the bottom of the device move it to the on position power indicator will light up blue Status Indicator e Properly secure the tracker on the docking station by making sure Its charging contact aligns with the docking station s charging pins When the tracker is docked in the correct position the tracker status indicator will light up blue within 60 seconds of docking e Your tracker will charge in less than two hours Charging is recommended when the low battery notification is received Your battery may last up to 30 days but actual battery life will vary based on Usage patterns Note When your tracker Is near the docking station it automatically enters power saving mode providing you the maximum amount of time between charges While your Tagg tracker Is charging you can continue to the four remaining steps to complete the setup User Guide 10 BASIC SETUP Step 2 Activate the Tagg Tracker Online To activate your tracker it must be docked properly on the docking station You may activate it while it s charging e Go to www tagg com e f you already have a Tagg account please sign in If you dont have an account please create one now Then click activate e In the Activation window enter your Tagg ID
12. be in power Saving mode to maximize your battery At that time the Tagg map will look similar to this Dashboard Tagg Map WELCOME SUSAN Wednesday June 1 TAGG MAP Show Tagg Zone mm Hide Tagg Zone e The Tagg zone is the blue circle around Buster s home e Buster s location is identified by a paw icon Since he s close to the docking station in the Tagg zone and in power saving mode there s no pinpointed GPS location e When Buster s location is identified by a paw icon with a point EJ it means there is a GPS location available e Buster s location is displayed with the time and date in the Pet Status Bar under the map Multiple Pets in the Tagg Zone If you have more than one pet in the Tagg zone In power saving mode their locations are Identified by a single blue square The number in the center indicates the number of pets currently in the Tagg zone User Guide 17 HOW TO READ YOUR TAGG MAP Outside the Tagg Zone When your dog we ll call him Max leaves the Tagg zone the system sends an alert to your Tagg account If you have opted in to receive email and text notifications you will receive them as well Your Tagg map will look similar to this WELCOME SUSAN Wednesday April 27 BY Max outside the Home Tagg zone at 3 12 PM 4 27 x TAGG MAP Show Tagg Zone m Hide Tagg Zone 3 Max outside the Home Tagg zone within 25 yards of 321 Campus Dr at 3 12 PM on 4 27 E Track Show Trail
13. d lagg zone Get started today with Tagg The Pet Tracker and you will have peace of mind whenever and wherever you are Sincerely The Tagg Team How it Works Tagg The Pet Tracker is a pet tracking system that uses GPS advanced technology that allows you to see where your pet Is But the goal of the Tagg system Isnt just to find a lost pet It s to not lose him in the first place With the Tagg system you create your own lagg zone the area where your pet spends most of his time If he leaves It you get a text and email At that point you can locate and track your pet on the Tagg map on your computer or smart phone Here are three ways you can stay In touch with your pet e On your computer Visit www tagg com to view the Tagg map and see where your pet is at any time e On your smart phone Use the web application on a smart phone browser to view the Tagg map and see your pet when youre on the go You can also download the free Tagg app for your Android smart phone or iPhone See page 24 e Through texts and emails Receive Tagg alerts and updates by text and email or use text commands to locate and track your pet User Guide 4 WHAT S IN THE BOX 1 Tagg Tracker 2 Tagg Docking Station 3 Power Kit AC adapter USB cable 4 Collar Clips 5 Straps for thick and thin collar types If you only purchased a Tagg tracker it does not include a docking station and power kit User Guide 5 TAGG TRACKER OVERVI
14. dapter Replace the AC Adapter only with Tagg The Pet Tracker AC Adapter model WS 227 40 Use of an incorrect AC Adapter can cause the battery to catch fire or explode and may result in injury to persons or damage to the equipment Do not operate this product with a damaged cord or plug or after the product malfunctions or Is dropped or damaged in any manner Go to www tagg com support for instructions on how to obtain a replacement product or service for examination repair electrical or mechanical adjustment Servicing of Double Insulated Products The AC Adapter provided with Tagg docking station has double insulation and has no serviceable parts User Guide 28 WARNINGS AND SAFETY INFORMATION In a double insulated product two systems of Insulation are provided instead of grounding No grounding means is provided on a double insulated product nor should a means for grounding be added to the product Servicing of a double insulated product requires extreme care and knowledge of the system and should be done only by qualified service personnel Replacement parts for a double insulated product must be Identical to those parts in the appliance A double insulated product is marked with the words DOUBLE INSULATION or DOUBLE INSULATED or with the symbol square within a square ia 3 Safety Precaution for the Tagg Tracker and Docking Station WARNING This product contains a Li ion or Li ion Polymer battery Do not disa
15. docking station by squeezing the release points on each side of the tracker e Remove the collar from your pet and follow instructions shown below The illustrations below demonstrate how the tracker top attaches to the collar using the collar clip middle and strap bottom Follow these easy steps for proper clip installation tracker User Guide 14 BASIC SETUP e Hook one side of the strap Into the collar clip groove on one side of the collar clip e Holding the collar clip and strap in place with one hand use your other hand to stretch the free end of the strap under the collar and up into the groove on the other side of the collar clip Different color straps represent different sizes The clear strap is for small collars and gray is for large collars The collar clip attachment should be snug on your pet s collar CAUTION It may take some force to stretch the strap all the way Do not use tools or other devices to attach the strap Doing so may result in damage to the clip or strap e Attach the tracker to the collar clip by squeezing the release points and snapping it onto the clip posts Be sure both sides of the tracker click securely into place clip posts To remove the collar clip from your pet s collar slide the collar clip and strap off the end of the collar or pull and twist one side of the strap to remove the strap from the collar clip The tracker works on most standard flat collars and harnesses
16. e to identify the area of the photo that you want to use Click Save Profile Picture e To change the profile picture just repeat the steps above User Guide 12 BASIC SETUP Step 4 Set Up Your Notifications The Tagg service can send you alerts and updates about the location of your pet and the status of your trackers battery life You ll always see your notifications on the Tagg website and you can also opt in to receive them by email and text message MANAGE e Under Manage in the right column click Notifications ae My Account e Click Settings on the Notifications page My Devices e f you want your notifications to arrive through email or text My Services enter your Information Notifications e Choose to opt in for email and or text message notifications Billing Notification Types Critical information such as when Non critical information such Information about software your pet has left the Tagg zone as when the Tagg tracker is fully upgrades When you receive a charged software upgrade notice dock your tracker on the docking station as soon as possible to receive the upgrade Note You must opt in for text messaging to receive Alerts and Updates by text message and to be able to text the Track or Locate commands from your mobile phone See page 24 of this guide for Tagg mobile commands Standard text messaging rates may apply Note Make sure you add noreplyldtagg com to your email address b
17. et e Receive notifications and view your notification settings e Access your pet profile With the Tagg Android and iPhone apps you can also e Get driving directions to your pet s location e Find places nearby that are pet friendly User Guide 24 TAGG MOBILE FEATURES Tagg Android Application To get the free Tagg Android application e Go to the Android Market search for Tagg and download the app to your phone To launch the app e Tap the in your phone s menu e To use the Tagg Android application you must set up an account on www tagg com If you dont have a lagg account go to www tagg com to create one e Sign in to the Android Application using your email address and Tagg password e Make sure that GPS is enabled on your phone Using the Tagg Android Application There are three primary screens that you ll use to keep track of your pet e Dashboard e lagg Map e Pet Profile Dashboard me 15 26 The first screen you will see when you launch the application Is the Dashboard Stagg e You will always see your pet s current known location and battery status in the Dashboard While you are on the Dashboard you can bring up the Options menu to MAX MAX is outside the Tagg zone TELL near 123 Windsor Ave at 07 14PM on 06 09 20XX o Find pet friendly places nearby like restaurants or dog parks JP BUSTER BUSTER is near the Home docking o View your Tagg notification settings station at
18. here you can view and manage all of your Tagg trackers including information such as e Tracker unique Identification number e Which pet Is paired with a specific tracker e Date the tracker was added to your account To manage your trackers click Tagg Trackers under the My Devices tab Your screen will look similar to this Stagg EXPLORE THEDISH BUYNOW SUPPORT vous SMETTA MEND CID MANAGE MY DEVICES Edit your Tagg tracker settings TAGG TRACKERS TAGG DOCKING STATIONS Tagg Trackers Update the Tagg trackers assigned to your pets Paired With a l Max Y Added on February 25 CD BKP TLGF Delete Data Paired With Buster v Added on February 25 CD LFB KTPB Delete Data Shop for Tagg Products Activate a New Tagg Save Changes To change the tracker paired to your pet use the drop down menu next to the tracker Note A tracker can only be paired with a single docking station User Guide 22 MANAGE YOUR DEVICES Manage Docking Stations This is where you can view and manage all of your docking stations including Information such as e Docking station unique Identification number e Docking station name e Pet s paired with that docking station e Date the docking station was added to your account e Adding or removing a docking station To manage docking stations click Tagg Docking Stations under the My Devices tab Stagg EXPLORE THEDISH BUYNOW SUPPORT MANAGE MY DEVICES Edit your Tagg docking station
19. is outside the Tagg zone near 123 Windsor Ave at 07 16PM gt on 06 09 20XX 500 feet E 12th St Meee Start Tracking l G Directions zs Al ES 16 50 Ri MAX is outside the Tagg zone near 123 Windsor Ave at 07 16PM on 06 09 20XX ly Mies cure Start Tracking Directions Locate Birthday 01 01 2008 Breed Lab Color Green Weight 50 Height 30 User Guide 26 CARE AND CLEANING OF DEVICES Care and Cleaning of Devices Tagg Tracker Do not bend fold or tear the wings on the tracker as this will damage the antenna Use a damp cloth or paper towel with mild dish soap to clean the outside of the tracker The Tagg tracker Is intended to be worn by your pet at all times Although the tracker is water resistant it may be damaged if submerged in water beyond three feet one meter for longer than 30 minutes Do not exceed these thresholds when exposing the lagg tracker to water moisture or dampness CAUTION Avoid exposing the tracker to flea spray Doing so can damage the tracker Docking Station Use a dry cloth to clean the outside of the docking station To carefully clean the charging pads or pins use a cotton swab to remove any debris Never soak the docking station in water If the docking station gets wet unplug It Immediately and contact Tagg customer support Specifications Dimensions 193187 77 2 92 x 2 92 x 1 52 340 mAh 80mAh limited devices Battery Type Lithiu
20. king device FCC ID J9CFBC1 for the docking station This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment uses and can radiate radio frequency energy and If not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur In a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 0 Reorient or relocate the receiving docking station o Increase the separation between the equipment and the docking station o Plug the docking station into another electrical outlet away from the receiver that Is experiencing interference Turn off the Tagg tracking device before entering the aircraft see page 7 for instructions o Contact Customer Care at supportldtagathepettracker com for help e This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including in
21. m lon Polymer Lithium lon Polymer Rechargeable Rechargeable Operating Temperature 30C to 50C 20C to 50C Storage Temperature 40C to 85C 40C to 85C Waterproof Per IP67 Water resistant up to 1 No Do not get the docking station meter for no longer than 30 minutes wet Pet Size Designed for pets over 10lbs N A User Guide 27 WARNINGS AND SAFETY INFORMATION 6 WARNING Read all the instruction before using your Tagg The Pet Tracker System 1 Important Health Information and Safety Precautions When using this product the safety precautions below must be taken to avoid possible legal liabilities and damages Retain and follow all product safety and operating instructions Observe all warnings In the operating instructions on the product To reduce the risk of bodily injury electric shock fire and damage to the equipment observe the following precautions CAUTION The Tagg products are only intended for tracking pets Do not use for tracking children other humans or objects Using the Tagg products in a manner other than specified in the user manual may Cause Injury To reduce the risk of injury close supervision is necessary when the product is used near children 2 Safety Precautions for AC Adapter Plug the AC Adapter only into a power source in accordance with the input voltage ratings marked on the AC Adapter This product is intended for use when supplied with power from the internal battery or external AC A
22. n make it larger smaller or change It completely when you make a significant relocation of your docking station to a vacation house etc The tagg zone is managed in your account and is communicated to each of you trackers To Adjust the Tagg Zone e On the Tagg website select the Tagg Map tab Under the map click Adjust Tagg Zone e Use the navigation tools at the top of the map Your screen will look similar to this to adjust your view ADJUST TAGG ZONE e There are three ways to change your lagg zone 3 Click and drag the orange center pin 0 lr i to recenter the lagg zone Bales Ave Jackson Ave E 9th Terrace t gt y y i P _ 1 NG T ye 5 fi i TO f E L Norton Ave o expand or contract the zone click and drag the corners of the lagg zone E Lith st 2 gt a Cleveland Ave m H N ot 7 un gt Oo 2 ea O ME i co Or type a new street address in the space provided and click Update Illinois Ave UN E 12th Terrace E 13th St Drag Tagg zone or enter new address here Save Tagg Zon a Bales Ave nd Ave e Click Save Tagg Zone to save your changes How to Locate Your Pet Page Your Pet While Inside the Tagg Zone If you re at home and the Tagg system says your pet is near the docking station but you can t find him you can page the lagg tracker e Press the Page button on top of the docking station e You will receive a notification
23. n recommends that a minimum separation of six Inches be maintained between the lagg tracking device and a pacemaker or defibrillator to avoid potential interference with the implantable device o Hearing Aids The lagg tracking device may interfere with some hearing aids In the event of such interference you may want to contact Customer Care to discuss alternatives o Other Medical Devices If you use any other medical device consult the manufacturer of your device to determine If they are adequately shielded from external RF energy Your physician may be able to assist you In obtaining this Information User Guide 32 CUS WOME SUPPORT For answers 24 hours a day 7 days a week please check out our online support center at www tagg com support e The Answer Center helps you find answers to common questions e The following online Video Tutorials will show you how to get started How lagg lhe Pet Tracker Works Whats in the Box Setup Activation Collar Attachment Notifications e Product guides are available to print or search in PDF format For additional support please call 1 855 PET TAGG 1 855 738 8244 to speak with a customer care representative User Guide 33
24. number Your unique Tagg ID number is located on the top of the tracker wing and also on the bottom of the tracker permanently affixed as shown e Verify your current subscription and read and accept the Terms amp Conditions Then click Continue Your screen will look similar to this e Set up your Tagg zone this is the safe zone around your pet s home When your pet leaves the Tagg zone you will be notified immediately ee ee a SET UP YOUR TAGG ZONE Verify Your Pet s Address Adjust Your Tagg Zone The Pet Address field may have been auto populated OEE with your shipping address If so the system has created your Initial Tagg zone around this address If this is not your pets home please enter your pet s 5 home address and click Update Map pa a Estmse lt amp To adjust the Tagg zone click and drag the orange center pin to the proper spot al ias Name Your Tagg Zone Verify Your Time Zone Home Pacific Standard Time PST v The Tagg zone defaults to the smallest possible area a 79 yard radius around the pets home You can click and drag the corner squares to enlarge the area up to 1 000 yards IMPORTANT The docking station must be located inside the Tagg zone Name the Tagg zone le g Home Note There is only one Tagg zone per account regardless of how many pets are on the account Verify your time zone and click Save Tagg Zone e Follow the steps on the Last Step screen
25. of your pet s location in a few minutes e The docking station status indicator will flash blue for 15 minutes e The tracker status indicator will flash blue and red for 19 minutes e lo stop the page before the 19 minutes are up press the Page button again Note A page is only successful if the lagg tracker Is within range of the docking station signal Ifa page does not return a location request a one time locate via the Locate button in the lagg website or text LOCATE to 52366 Request the Current Location of Your Pet One Time Locate If you want to know the current location of your pet whether inside or outside of the Tagg zone you can request a single locate See the chart below User Guide 20 Track Your Pet HOW TO LOCATE YOUR PET When your pet leaves the Tagg zone you can turn on the Irack feature The system will update your pet s location about every 3 minutes over a 30 minute period You will receive a notification for each new location and it will be updated on the Tagg map If you still havent found your pet after 30 minutes you can start another tracking session See the chart below Before Initiating a Locate or Track Command To Locate To Track Note You must turn on tracking for each pet Your pet can only have one tracking session In progress ata time To start a new tracking session the current session must be completed e Open the Tagg Map e Click the LOCATE button on your pet s
26. ook so that lagg notifications dont get put into your spam folder by your email provider or email software Add Contacts to Your Tagg Account You can keep your friends family and neighbors up to date on your pets whereabouts by sharing alerts and updates with them That way If your pet leaves the Tagg zone you ll have even more people who will be notified and can act quickly to help get him home You can add up to five additional email addresses to your account and dont forget to include your work or personal email accounts We ll send your contacts an email to let them know you ve invited them help keep track of your pet User Guide 13 BASIC SETUP To Add Contacts to Your Tagg Account e Under Manage in the right column click Notifications e Click Settings on the Notifications page e Enter up to five email addresses at the bottom of the page e You can change add or remove contacts at any time View Your Notifications History All notifications are recorded in Notifications History and can be viewed in a number of ways e Under Manage in the right column click Notifications e You can filter to view notifications by pet Type or Date e g Today Week Last 90 Days e Click Pet Type or Date to view fewer notifications or click Date to see all notifications Step 5 Attach the Tagg Tracker to Your Pet s Collar Your Tagg setup is almost complete Once the tracker is activated and fully charged remove It from the
27. our pet outside the Tagg zone e Briefly press the Trip button on the top of the Tagg tracker IMPORTANT Do not press and hold the Trip button because this will power off the Tagg tracker e The status indicator flashes blue for 10 seconds to let you know the Tagg tracker Is entering Trip mode Results e The lagg system will suppress alerts that the pet is outside the Tagg zone as long as the pet leaves the vicinity of the docking station within 10 minutes of the Trip button being pressed e When the pet returns to the area near the docking station Trip mode ends and the system automatically resumes normal monitoring activity e While the pet Is on the walk or errand the Locate and Track functions can still be used to locate the pet If necessary What happens if don t leave the vicinity of the docking station within 10 minutes of pressing the Trip button e Trip mode is automatically cancelled after 10 minutes if the pet remains in the vicinity of the docking station Any future breaches are reported as uSual Can start Trip mode from anywhere or just when I m near the docking station e Trip mode can be started at any time If you happen to already be away from the docking station Trip mode can still be activated and it will automatically end when the pet returns to the area near the docking station User Guide 19 HOW TO READ YOUR TAGG MAP Adjusting the Tagg Zone You can adjust your Tagg zone at any time You ca
28. rby lt must always be plugged in powered on and located within your Tagg zone 1 Power Indicator Docking Station top view 2 Docking Posts 3 Power Port 4 Page Button press to locate tracker 9 Charging Pins 6 Upgrade Indicator Do not remove tracker when lit software upgrade is in progress About the Page Button If you re at home and the Tagg system says your pet is near the docking station but you can t find him you can page the lagg tracker See page 20 for more information Positioning the docking station for optimal performance e Keep the docking station within the boundary of your pets home lagg zone where your pet Spends most of Its time e Place the docking station Indoors In an open area away from metal appliances e Ensure the docking station is plugged in and powered on power indicator lights up blue If you only purchased a Tagg tracker it does not include a docking station and power kit Note If you make a significant relocation of the docking station such as taking it to a vacation home you must adjust the Tagg zone to reflect the new location and address Docking Station Indicator Lights Power Indicator 1 Docking station is off or unplugged Flashing Blue 19 minutes Page button pressed locating pet Solid Red WAIT Software upgrade in progress Do not remove tracker until upgrade is complete See page 16 for more about upgrades User Guide 7 TAGG DASHBOARD AND MA
29. re you will receive alerts and updates about your pet s location or the Tagg system 2 Tagg zone The safe zone around your house that you ll set during activation 3 Paw without pinpoint EJ There s no pinpointed GPS location since your pet is close to the docking station and In power saving mode 4 Paw with pinpoint Means there is a GPS location available 9 Radius of accuracy The circle around the naw EJ indicates the accuracy of the GPS location In general the accuracy of the location will be a within a few yards or up to a few hundred yards depending on the quality of the GPS signal available at the time 6 Pet status bar Gives the last recorded location of your pet Your screen will look similar to this oe a Max outside the Home Tagg zone at 12 43 PM 6 1 x TAGG MAP Show Tagg Zone mM Hide Tagg Zone 3 Max outside the Home Tagg zone within 30 yards of 123 Windsor Ave at 12 43 PM on 6 1 User Guide 9 BASIC SETUP Now that you ve had a quick overview of the key features of agg Ihe Pet Tracker you can start the setup process here are five easy steps to complete e Step 1 Charge the lagg tracker e Step 2 Activate the Tagg tracker online e Step 3 Personalize your pet s profile e Step 4 Set up your notifications e Step 5 Attach the Tagg tracker to your pet s collar Step 1 Charge the Tagg Tracker e Attach the AC adapter to the USB cable and plug the USB cable into the docking st
30. ssemble crush puncture short external contacts expose to temperatures above 60 C 1409F or dispose of in fire or water Failure to follow these Instructions may cause the battery to leak catch fire or explode Avoid dropping the product If the battery leaks e Do not allow the leaking fluid to come in contact with skin or clothing If contact has already occurred flush the affected area immediately with clean water and seek medical advice e Do not allow the leaking fluid to come in contact with eyes If contact has already occurred DO NOT rub rinse with clean water immediately and seek medical advice e lake extra precautions to keep a leaking battery away from fire as there is a danger of Ignition or explosion Do not use the Tagg docking station outdoors 4 Safety Precautions for Direct Sunlight Keep this product away from extreme temperatures Do not leave the product inside a vehicle or In places where the temperature exceeds 60 degrees C 140 degrees F such as on a car dashboard window sill or behind glass that is exposed to direct sunlight or strong ultraviolet light for extended periods of time This may damage the product and overheat the battery which may result In fire or explosion e Keep the Device Dry Keep the docking station and related components away from excessive moisture and do not submerge the tracking device beyond one meter for longer than thirty minutes If the docking station gets wet unplug I
31. t immediately to reduce the risk of electric shock and damage Do not use device If water damage is visible It is recommended to purchase a replacement device Contact Customer Care at support dtagg com for advice Water damage may not be covered under the warranty e Accessories Use only the accessories approved by Qualcomm Consumer Services Inc with the Tagg products Use of any unauthorized accessories with the products may damage the products or cause Injury and will invalidate the warranty User Guide 29 WARNINGS AND SAFETY INFORMATION 5 Underwriters Laboratories UL Listing This product and its accessories are UL Listed to UL 73 Motor operated Devices as an Animal Care Appliance Underwriters Laboratories Inc UL has not tested the performance or reliability of the Global Positioning System GPS hardware operating software or other aspects of this product UL has only tested for fire shock or casualties as outlined in UL s Standard s for Safety UL 73 Certification does not cover the performance or reliability of the GPS hardware and GPS operating software UL MAKES NO REPRESENTATIONS WARRANTIES OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABLITY OF ANY GPS RELATED FUNCTIONS OF THIS PRODUCT SAVE THESE INSTRUCTIONS User Guide 30 REGULATORY STATEMENTS Regulatory Statements e For regulatory identification purposes your product is assigned the number FCC ID J9CFITD1 for the Tagg trac
32. terference that may cause undesired operation e To comply with FCC RF exposure compliance requirements a separation distance of 20 cm 8 inches must be maintained between the antennas for the Tagg tracking device and all persons For more information regarding this requirement please visit our Answer Center located on the Support page of our web site e Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the Tagg tracking device e In an aircraft o The Tagg tracking device transmissions could interfere with aircraft electrical and communications systems Turn off the Tagg tracking device before entering the aircraft User Guide 31 REGULATORY STATEMENTS e Potentially Explosive Environments o Turn off the Tagg tracking device when In any area with a potentially explosive atmosphere and obey all signs and Instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death o Turn off the Tagg tracking device while at a fuel distribution or storage area chemical plant where blasting operations are In progress and areas where the air contains chemicals or particles such as grain dust metal powders and any other area where you would normally be advised to turn off your vehicle engine e Operation of the lagg tracking device near medical equipment o Implantable Devices The Health Industry Manufacturers Associatio
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