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1. PRODUCT IDENTIFICATION Stove cabinet Heater Control Access Panel Figure 1 Vent Free Gas Stove AIR FOR COMBUSTION AND VENTILATION A WARNING This heater shall not be installed in a confined space or unusually tight con struction unless provisions are provided for adequate combus tion and ventilation air Read the following instructions to insure proper fresh air for this and other fuel burning appliances in your home PROVIDING ADEQUATE VENTILATION The following are excerpts from National Fuel Gas Code NFPA 54 ANSI 2223 1 Section 5 3 Air for Combustion and Ventilation All spaces in homes fall into one of the three following ventilation classifications 1 Unusually Tight Construction 2 Unconfined Space 3 Confined Space The information on pages 5 through 6 will help you classify your space and provide adequate ventilation Confined and Unconfined Space The National Fuel Gas Code ANSI 2223 1 defines a confined space as a space whose volume is less than 50 cubic feet per 1 000 Btu per hour 4 8 per kw of the aggregate input rating of all appliances installed in that space and an unconfined space as a space whose volume is not less than 50 cubic feet per 1 000 Btu per hour 4 8 m per kw of the aggregate input rating of all ap pliances installed in that space Rooms communicating directly with the space in which the appliances are installed through openings not furnished wit2. Fig 15 Control board SETTING TIMER 1 AUTO ON With burner off press TIMER button Then press or Wto change to the scheduled time then press the TIMER button again the TIMER starts timing and the TIMER will flash and the green operation light flashes Burner will au tomatically come on at set time 2 AUTO OFF With burner operating press TIMER button Then press a or W to change to the scheduled time then press the TIMER button again the TIMER starts timing and the TIMER will flash and the green operation flashes Burner will au tomatically shut off at set time SETTING TEMPERATURE With burner is on Auto position press A or W to change to the desired temperature 12 LOCKING REMOTE CONTROL child proof 1 Key press locking Press LOCK button a symbol will appear on the LCD 2 Key press unlocking Press W then press LOCK button to unlock OPERATING FAN Press FAN button for desired fan operation AUTO Blower will come on several minutes after burner comes on and will go off several minutes after burner goes off MAN Blower operates continuously OFF Blower is off MANUAL OPERATING INSTRUCTIONS We provide the manual control sys tem just in case of power shortage Install battery for Manual Ignitor 1 Unscrew the ignitor cap 2 Insert a AAA type battery with its an ode pointing out 3 Screw the ignitor cap back Note We recommend that the battery
3. al a 1 mm f Manual 4 G ON OFF 519 Fan JA Electronic avi Fan T Stat R Recei Ignitor Normally 9 d f Switch emote Receiver Closed sf Mi Green Blo AA Switch EE EN Black KA G j te LI If anv of the original wire as supplied with the appliance must be Bush nie Control Val replaced it must be replaced with a wire of at least a 105 ontr temperature rating Power Cord 1 Caution Label all wires prior to disconnection when servicing controls f Wiring errors can cause improper and dangerous operation Verify proper operation after servicing 120V 60HZ Fan Type Unvented Heater Figure 25 Override Control System Diagram 15 REPLACEMENT PARTS Use only original replacement parts This will protect your warranty cover age for parts replaced under warranty PARTS UNDER WARRANTY Contact authorized dealers of this product If they can t supply original replacement part s call the number on the back of manual When contacting your dealer or PRO COM have ready e Your name e Your address e Model and serial numbers of your heater e How heater was malfunctioning e Type of gas used Propane LP or Natural gas NG e Purchase date e Warranty card Usually we will ask you to return the defective part to the factory Btu Variable Gas Type Ignition Manifold Pressure Inlet Gas Pressu
4. Locate NPT tap within reach for test gauge hook up NPT tap must be upstream from heater see Figure 7 Gas Presure Refer to rating plate for minimum inlet pressure Sediment Joint Pipe Minimum Nipple Cap IMPORTANT Install equipment shutoff valve in an accessible location The equipment shutoff valve is for turn ing on or shutting off the gas to the appliance Apply pipe joint sealant lightly to male threads This will pre vent excess sealant from going into pipe Excess sealant in pipe could re sult in clogged heater valves We recommend that you install a sedi ment trap in supply line as shown in Figure 7 Locate sediment trap where it is within reach for cleaning Install in piping system between fuel supply and heater Locate sediment trap where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into heater controls If sediment trap is not installed or is installed incorrectly heater may not run properly CHECKING GAS CONNECTIONS AV WARNING Test all gas piping and connections for leaks after install ing or servicing Correct all leaks at once A WARNING Never use an open flame to check for a leak Apply a mix ture of liquid soap and water to all joints Bubbles forming show a leak Correct all leaks at once A CAUTION Make sure external regulator has been installed between
5. Use this heater along with your primary heat ing system Do not install this heater as your primary heat source If you have a central heating system you may run system s circulating blower while using heater This will help cir culate the heat throughout the house In the event of a power outage you can use this heater as your primary heat source IMPORTANT Installing heater in rooms without enough ventilation air may cause mildew to form from too much moisture See Air for Combus tion and Ventilation pages 5 and 6 A WARNING A qualified service person must install heater Follow all local codes WARNING Electrical Grounding Instructions This appliance is equipped with a three prong grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded three prong receptacle WARNING Never install the heater e ina bedroom or bathroom e inarecreational vehicle where curtains furniture clothing or other flammable objects are less than 42 inches from the front top or sides of the heater e in high traffic areas e in windy or drafty areas AX WARNING Maintain the mini mum clearances If you can provide greater clearances from floor ceiling and adjoining side and back walls Ceiling Front View l 48 12 Minimum 12 Minimum Minimum Side Wall Side Wall Top View Back Wall i 12 side wall Minimum Minimu Minimum side wall Sid
6. be taken out of the ignitor when the power supply gets right LIGHTING INSTRUCTIONS If power is off you can operate the fireplace manually 1 STOP Read the safety information on page 11 2 Check that gas supply to heater is on 3 Open bottom front access panel 4 Push in gas Control Knob slightly and turn clockwise fy to the OFF position If Control Knob is on ELEC TRIC position press in the Control Knob and turn counterclockwise W to OFF position NOTE Knob cannot be turned from PILOT IGN to OFF unless knob is pushed in slightly Do not force MANUAL OPERATING INSTRUCTIONS Continued 5 Wait five 5 minutes to clear out any gas Then smell for gas in cluding near the floor If you smell gas STOP Follow B in the safety information on page 11 If you do not smell gas go to the next step 6 Push in gas control slightly and turn counterclockwise i to PI LOT IGN and depress for five 5 seconds NOTE The first time that the heater is operated after connect ing the gas supply the control knob should be depressed for about thirty 30 seconds This will allow air to bleed from the gas system 7 With Control Knob pressed in push and release the ignitor button This will light the pilot If needed keep pressing ignitor button until pilot lights 8 Keep Control Knob depressed for ten 10 seconds after lighting pilot If pilot goes out repeat steps 6 7 and 8 9 Turn co
7. gas supply and heater See guidelines under Connecting to Gas Supply Purchase CSA Design Certified Equipment Shutoff Valve With 1 8 NPT purchase 1 27X 1 2 Approved Flexible Gas Hose if allowed by local codes Regulator of Heater Figure 7 Gas Connection Open Equipment Shutoff Valve Closed Figure 8 Equipment Shutoff Valve Pressure Testing Gas Supply Piping System Test Pressures In Excess Of 1 2 PSIG 3 5kPa 1 Disconnect heater with its appliance main gas valve control valve and equipment shutoff valve from gas supply piping system Pressures in excess of 1 2 PSIG will damage heater regulator 2 Cap off open end of gas pipe where equipment shutoff valve was connected 3 Pressurize supply piping system by either using compressed air or open ing gas supply tank valve 4 Check all joints of gas supply piping system Apply mixture of liquid soap and water to gas joints Bubbles forming show a leak 5 Correct all leaks at once 6 Reconnect heater and equipment shutoff valve to gas supply Check re connected fittings for leaks Test Pressures Equal Toor Less Than 1 2 PSIG 3 5 kPa 1 Close equipment shutoff valve see Figure 8 2 Pressurize supply piping system by either using compressed air or open ing natural supply tank valve 3 Check all joints from gas meter to equipment shutoff valve see Figure 9 Apply mixture of liquid soap and water to gas joints Bubb
8. logs Only use logs supplied with heater Make sure log sits flat on firebox floor IMPORTANT Make sure log does not cover any burner ports see Figure 10 jen i MET SS f 4 6 a 4 1 ki LI l j gt i Figure 10 Installing Log Set Top View FIG 2 STEP 1 Install log 1 onto the two slots in the rear plate FIG 3 STEP 2 Install log 2 onto the two slots in the middle plate FIG 4 STEP 3 Insert the two pins on the bot tom of log 3 into the two holes on fire box floor 10 FIG 5 STEP 4 Place log 4 on log 1 and log 3 as shown Note Log 4 will contact inside of heater FIG 6 STEP 5 Insert the recessed hole on the bottom of log 5 onto the pin on log 1 with the other end of log 5 placed on log 4 as shown FIG 7 STEP 6 Place log 6 on log 1 and log 3 Note Log 6 will contact inside of heater FIG 8 STEP 7 Insert the recessed hole on the bottom of log 7 onto the pin on log 2 with the other end placed on log 3 OPERATING HEATER FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not fol low these instructions exactly a fire or explosion may result causing property damage personal injury or loss of life A CAUTION Do not try to adjust heating levels by using the equip ment shutoff valve A NOTICE During initial opera tion of new heater logs will give off a paper burning sme
9. 6 inches Includes corner installations C Clearances from the stove top to the ceiling should not be less than 48 inches CONNECTING TO GAS SUPPLY AV WARNING A qualified service person must connect heater to gas supply Follow all local codes AV WARNING This appliance re quires a 3 8 NPT National Pipe Thread inlet connection to the pres sure regulator A WARNING Never connect heater to private non utility gas wells This gas is commonly known as wellhead gas AV WARNING Do not over tighten gas connections A CAUTION Never connect heater directly to the gas supply This heater requires an external regulator not supplied Install the external regu lator between the heater and gas supply A CAUTION Use only new black iron or steel pipe Internally tinned copper tubing may be used in certain areas Check your local codes Use pipe of 1 2 diameter or greater to allow proper gas volume to heater If pipe is too small undue loss of pressure will occur A CAUTION Use pipe joint sealant that is resistant to gas PROPANE or NG A CAUTION Avoid damage to regulator Hold gas regu lator with wrench when connecting into gas piping and or fittings INSTALLATION ITEMS NEEDED Before installing heater make sure you have the items listed below e piping check local codes sealant resistant to propane LP gas equipment shutoff valve test gauge connection sediment trap te
10. Button and Power ON OFF Switch If your remote transmitter is lost or does SS not function you can press the Manual ON OFF Button on front of heater in order to manually operate your heater See Figure 11 Note To operate your heater the ON OFF switch on back of heater must be in the ON position The RED light on the front of heater indicates there is electrical power to your heater when the ON OFF switch is in the ON position The GREEN light on the front of heater indicates the pilot light is ON See Figure 12 Note Please wait for one minute to light again after shutting off heater 11 REMOTE CONTROL OPERATING INSTRUCTION Note If operating by remote control you must set the Control Knob on ELECTRIC position See Figure 11 Do not set the control knob between the locked position otherwise there will be no power to the heater 1 STOP Read the safety information above 2 Disconnect or turn off all electric power to heater 3 This appliance is equipped with an ignition device which automatically lights the pilot Do not try to light the pilot by hand 4 Wait five 5 minutes to clear out any gas Then smell for gas around heater including near floor If you smell gas STOP Follow B in the safety information above If you don t smell gas go to the next step 5 Plug into a properly grounded three prong receptacle and install three AAA batteries in remote A high pitch
11. Some state and local codes prohibit the use of vent free gas heaters Install and use heater with care Fol low all local codes In the absence of local codes use the latest edition of The National Fuel Gas Code ANSI 2223 1 also Known as NFPA 54 Available from American National Standards Institute Inc 1430 Broadway New York NY 10018 National Fire Protection Association Inc Batterymarch Park Quincy MA 02269 State of Massachusetts The instal lation must be made by a licensed plumber or gas fitter in the Common wealth of Massachusetts Sellers of unvented propane or natu ral gas fired supplemental room heat ers shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit In the state of Massachusetts unvented propane or natural gas fired space heaters shall be prohibited in bedrooms and bathrooms In the State of Massachusetts the gas cock must be a T handle type The State of Massachusetts requires that a flexible appliance connector cannot exceed three feet in length UNPACKING Remove top inner pack Tilt carton so that stove is upright Remove protective side packaging Slide stove out of carton Remove protective plastic wrap Rotate door handle and open door Remove log set by cutting plastic ties Carefully unwrap log 9 Check for any shipping damage If stove or logs are damaged promptly inform dealer where you bought stove NOOB WD
12. combustible materials gasoline and other flammable va pors and liquids WATER VAPOR A BY PRODUCT OF UNVENTED ROOM HEATERS Water vapor is a by product of gas combustion An unvented room heater produces approximately one 1 ounce 30ml of water for every 1 000 BTU s 3kw s of gas input per hour Unvented room heaters are intended as supplemental heat a room rather that a primarv heat source an entire house in most supplemental heat applications the water vapor does not create a problem in most applications the water vapor enhances the low hu miditv atmospheres experienced dur ing cold weather The following steps will help insure that water vapor does not become a problem 1 Be sure the heater is sized properly for the application including ample combustion air and circulation of the air 2 If high humidity is experienced a dehumidifier may be used to help lower the water vapor content of the air 3 Do not use an unvented room heater as the primary heat source 1 This appliance is only for use with the type of gas indicated on the rat ing plate This appliance is not con vertible for use with other gases Do not place Propane LP supply tank s inside any structure Locate Pro pane LP supply tank s outdoors If you smell gas eShut off gas supply Do not try to light any appliance eDo not touch any electrical switch do not use any phone in your building immediately call y
13. individual firm corporation or company that either in person or through a representative is engaged in and is responsible for a the installation testing or replacement of gas piping or b the connection installation testing repair or servicing of equipment that is experienced in such work that is familiar with all pre cautions required and that has com plied with all the requirement of the au thority having jurisdiction PRODUCT FEATURES SAFETY PILOT This heater has a pilot with an Oxygen Depletion Sensing ODS safety shutoff system The ODS pilot is a required fea ture for vent free room heaters The ODS pilot shuts off the heater if there is not enough fresh air AUTOMATIC IGNITION SYSTEM This heater is equipped with an auto matic control system This system requires no matches or batteries to light heater THERMOSTATIC HEAT CONTROL MODULE This heater has a control module with a thermostat sensing bulb SET TEMP with remote control This results in the greatest heater comfort and may re sult in lower gas bills MANUAL OVERRIDE CONTROL SYSTEM This heater has two operation functions Remote Control and Manual Override Control The Remote Control has a transmitter which re quires three AAA batteries and elec tric power outlet to operate If no elec tric power is available then you can operate the heater by manual override LOCAL CODES This heater is designed for vent free operation
14. nn nnn nnn nn nnn nnn nn nnn nnn 4 Air for Combustion amp Ventilation 5 Installation 5 55 55 7 Connecting To Gas SUppIV 8 Checking Gas ConnectionS 222222222222222222222 9 Log 1 1 10 Operating 5 5 55 11 Cleaning and MaintenanCce 14 Specification 2222 22222 nen n enn n nen n enn ne 2 22 22 16 Troubleshooting 555 17 Parts Breakdown amp Parts LiSt 20 Make certain you read and understand all warnings Keep this manual for reference It is your guide to safe and proper operation of this heater IMPORTANT Read this owner s manual carefully and completely before trying to assemble operate or service this heater Improper use of this heater can cause serious in jury or death from burns fire explosion electrical shock and carbon monoxide poisoning AX DANGER Carbon monoxide poisoning may le
15. sound will occur and red power light on front of heater will be lit 6 Make sure Control Knob is in Electric Position 7 Point remote at bottom front of heater press IGN OFF button an electric spark will ignite the pilot and green light on front of heater will be lit Note When operating heater for the first time the ignition period may be 30 seconds or longer This will al low air to exit from the gas system Note The pilot is located on back of front burner If pilot does not stay lit contact a qualified service person or gas supplier for repairs Note If the appears the control board press the W button then press LOCK button to unlock OPERATING HEATER Continued 8 Press BURNER button for desired burner operation AUTO Burner will automatically turn on and off MAN Burner operates continuously 9 If the appliance will not operate fol low the instructions To Turn Off Gas To Appliance and call your service technician or gas supplier PRO COM 59 Fig 14 Back of Remote Control cover removed TO TURN OFF GAS E TO APPLIANCE Shut off heater 1 Press the IGN OFF button 2 Set Switch on OFF position or un plug the electric power to the heater See Figure 12 SETTING CLOCK Press CLOCK button for hours or minutes Press A or W for correct time Press CLOCK button again to set time FAN BURNER LOCK Vv CLOCK TIMER IGN OFF
16. 320RHL G SSU320RHN S SSU320RHL S QTY Key No Part Number Description 1 SLU3SA410 NG BURNER ASSEMBLY SLU35A410 LP BURNER ASSEMBLY 20 ILLUSTRATED NN PARTS BREAKDOWN SSU320RHN GB SSU320RHL GB SSU320RHN B SSU320RHL B SSU320RHN G SSU320RHL G SSU320RHN S SSU320RHL S SSU320RHN S SSU320RHL S SSU320RHL GB SSU320RHL B eed susmo roe Ca T sums z suussaraoce SiS ooorwmasorcen i ooorwmascrcen Sid o ooo Sid Ci afsun accessen iO aoe sem Number Description SSU320RHN GB SSU320RHN B SSU320RHN 21
17. IR FLOW FOR HEATER LOCATION Determining if You Have a Confined or Unconfined Space Use this worksheet to determine if you have a confined or unconfined space Space 1 Determine the volume of the space lengthxwidthxheight Lengthx Widthx Height cu ft volume of space Includes the room in which vou will install heater plus anv adjoining rooms with doorless passagewavs or ventilation grills between the rooms Example Space size 20ft length x16ft width x8ft ceiling height 2560cu ft volume of space If additional ventilation to adjoining room is supplied with grills openings add the volume of these rooms to the total volume of the space 2 Divide the space volume by 50 cubic feet to determine the maximum Btu Hr the space can support volume of space 50 cu ft Maximum Btu Hr the space can support Example 2560 cu ft volume of space 50 cu ft 51 2 or 51 200 maximum Btu Hr the space can support 3 Add the Btu Hr of all fuel burning appliances in the space Vent free heater Btu Hr Gas water heater Btu Hr Example Gas furnace Btu Hr Gas water heater 30 000 Btu Hr Vented gas heater Btu Hr Vent free heater 26 000 Btu Hr Gas heater logs Btu Hr Total 56 000 Btu Hr Other gas appliances Btu Hr Total Btu Hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amo
18. NTROL MODULE 1 Remove screws from the rear con trol panel take out thermostat sens ing bulb from the clip then discon nect the wires from control module 2 Remove two screws and hex nuts securing control module When installing reverse the steps above See Figure 21 and Figure 25 Control Module po Sensing ulb Power Cord Rear Control Panel Figure 21 Control Module Access DISCONNECT FAN 1 Remove screws from the fan bracket panel pull the fan bracket panel out to remove Disconnect two wires from fan T stat Switch 2 Mark or tag each wire removed for its exact reconnection Remove the four screws from the fan When installing reverse the steps above See Figure 22 and Figure 25 Fan 4 a he a i B ia Jey ie a a er L at ee ae i fi Fan Bracket Panel Figure 22 Fan Access CLEANING BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE We recommend that you clean the unit every 2 500 hours of operation or every three months The primary air inlet holes allow the proper amount of air to mix with the gas This provides a clean burning flame Keep these holes clear of dust dirt lint and pet hair Clean these air inlet holes prior to each heating season Blocked air holes will create soot We recommend that you clean the unit every three months during opera tion and have heater inspected yearly by a qualified service perso
19. VEL AND WAIT FOR ONE MINUTE AV WARNING If you smell gas e Shut off gas supply e Do not try to light any appliance e Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department A WARNING Make sure that A CAUTION Never use a wire power is turn off before proceeding needle or similar object to clean ODS pilot This can damage ODS pilot unit AX WARNING Turn off and let cool before servicing Only a qualified service person should service and repair heater OBSERVED PROBLEM No spark when IGN OFF is pressed Spark at ODS pilot but no ignition ODS pilot has flame but continues to Spark POSSIBLE CAUSE No power to heater No battery in remote control or bat tery isn t correct orientation ON OFF switch not ON Wire is damaged or loose Pilot electrode position is not cor rect System halt Gas supply turned off or equipment shutoff valve closed Air in gas lines when installed Depleted gas supply ODS pilot is clogged Gas inlet supply pressure not cor rect Wire is damaged or loose Pilot electrode position is not cor rect Gas valve or regulator is damaged Thermocouple connection loose Low gas pressure Dirty or partially clogged ODS pilot Thermocouple damaged Gas
20. Vent Free L P amp NATURAL mm RM zC OM OWNER OPERATION AND INSTALLATION MANUAL SSU320RHN GB SSU320RHN B SSU320RHN G SSU320RHN S SSU320RHL GB SSU320RHL B SSU320RHL G SSU320RHL S A WARNING Improper installation adjustment alteration service or main tenance can cause injury or property damage Refer to this manual for correct in stallation and operational procedures For assistance or additional information con sult a qualified installer service agency or local gas supplier A WARNING This is an unvented gas fired heater It uses air oxygen from the room in which it is installed Provisions for adequate combustion and ventilation air must be provided Refer to Air For Combustion and Ventilation section on page 5 of this manual Continental Appliance Inc U S Office 5 Musick 4600 Highlands Parkway S E Irvine Suite D E CA 92618 Smyrna GA 30080 Nanjing PRO COM Electric Appliance Co Ltd 6 Chuangye Road High New Tech Zone Great Bridge Road North Nanjing 210061 China TOLL FREE NUMBER 1 877 886 5989 A WARNING If the information in this manual is not followed exactly a fire or ex plosion may result causing property damage personal injury or loss of life Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS e Do not try to light any appliance e Do not touch any electrical sw
21. able Burner Primary Air Inlet Holes Figure 23 Burner Primary Air Inlet Ports Slots Bumer Pilot a Assembly Pilot Air Inlet Hole Figure 24 Pilot Air Inlet Hole MAIN BURNER Periodically inspect all burner flame holes with the heater running All slotted burner flame holes should be open with yellow flame present All round burner flame holes should be open with a small blue flame present Some burner flame holes may become blocked by debris or rust with no flame present If so turn off heater and let cool Either remove blockage or replace burner Blocked burner flame holes will create soot CABINET Air Passageways Use a vacuum cleaner or pressur ized air to clean Exterior e Use a soft cloth dampened with a mild soap and water mixture Wipe the cabinet to remove dust Logs e f you remove logs for cleaning re fer to Installing Logs to properly re place logs e Replace logs if broken or chipped dime size or larger Override System Diagram fl mi Thermocouple _ FEN EJ 652 30 N TLR Pilot m Control Module _ Electrod Tk GMIEL a u d 4 ji 7 1 9999 99 09 Gonm 1 ses gz 25 ON OFF 2 8 8 5 g Switch Operation Light i a4 Green Power Light Red MA w 1
22. ad to death WARNING When used without fresh air heater may give off CARBON MONOXIDE an odorless poisonous gas DO NOT INSTALL HEATER UNTIL ALL NECESSARY PROVISIONS ARE MADE FOR COMBUSTIONAND VENTILATION AIR CONSULT THE WRITTEN IN STRUCTIONS PROVIDED WITH THE HEATER FOR INFORMATION CON CERNING COMBUSTION AND VENTI LATION AIR IN THE ABSENCE OF INSTRUCTIONS REFER TO THE NA TIONAL FUEL GAS CODE ANSI 2223 1 SECTION 5 3 OR APPLICABLE LO CAL CODES This heater is equipped with a PILOT LIGHT SAFETY SYSTEM designed to SAFETY INFORMATION turn off the heater if not enough fresh air is available DO NOT TAMPER WITH PILOT LIGHT SAFETY SYSTEM If heater shuts off do not relight until you provide fresh air If heater keeps shutting off have it ser viced Keep burner and control com partment clean CARBON MONOXIDE POISONING MAY LEAD TO DEATH Early signs of carbon monoxide poison ing resemble the flu with headache dizziness and or nausea If you have these signs heater may not be work ing properly Get fresh air at once Have heater serviced Some people preg nant women persons with heart or lung disease anemia those under the in fluence of alcohol those at high alti tude are more affected by carbon mon oxide than others Natural and Propane LP Gas Natural and Propane LP gas is odorless An odor making agent is added to the gas The odor helps you detect a gas leak However the od
23. d Batteries weak Manifold pressure is too low Burner parts or injector clogged Damaged burner injector Excessive supply pressure dam aged regulator Residues from manufacturing pro CESSES Not enough air Excessive supply pressure damaged regulator Improper log placement Air holes at burner inlet blocked Burner flame holes blocked Metal expanding while heating or contracting while cooling Heated vapors from furniture polish wax Carpet cleaners etc turn into white powder residue REMEDY Clean burner see Cleaning and Maintenance page 14 or replace burner injector Contact local gas company Reconnect leads see wiring diagram Replace batteries Contact local gas company Clean burner see Cleaning and Maintenance page 14 Clean burner injector see Clean ing and Maintenance page 14 Replace gas regulator Problem will stop after a few hours of operation Check burner for dirt and debris If found clean burner See Cleaning and Maintenance page 14 Replace gas regulator Properly locate logs see Log Placement page 10 Clean out air holes at burner inlet Periodically repeat as needed Remove blockage or replace burner This is common with most heaters If noise is excessive contact quali fied service person Turn heater off when using furniture polish wax carpet cleaner or simi
24. e View Ceiling Corner wall Front of 48 Stove Unit Minimu wall Back wall Figure 4 Minimum Clearance to Wall and Ceiling A CAUTION This heater creates warm air currents These currents move heat to wall surfaces next to heater Installing heater next to vinyl or cloth wall coverings or operating heater where impurities Such as tobacco smoke aromatic candles cleaning fluids oil or kerosene lamps etc in the air exist may dis color walls CHECK GAS TYPE Be sure your gas supply is right for your heater Otherwise call dealer where you bought the heater for proper type heater CLEARANCES TO COMBUSTIBLES Carefully follow the instructions below This stove is a freestanding unit designed to set directly on the floor IMPORTANT You must maintain mini mum wall and ceiling clearances dur ing installation The minimum clear ances are shown in Figure 4 Measure from outermost point of stove top If heater is installed directly on carpeting tile or other combustible material other than wood flooring the heater shall be installed on a metal or wood panel extending the full width and depth of the heater INSTALLATION Continued Minimum Wall and Ceiling Clearances see Figure 4 A Clearances from outermost point of stove top to any combustible side wall should not be less than 12 inches B Clearances from outermost point of stove top to any combustible back wall should not be less than
25. e joint pipe wrench flexible gas hose Check local codes A CSA design certified equipment shutoff valve with 1 8 NPT tap is an acceptable alternative to test gauge connection Purchase the optional CSA design certified equipment shutoff valve from your dealer The installer must supply an external regulator The external regulator will reduce incoming gas pressure If you do not reduce incoming gas pressure heater regulator damage could occur Install external regulator with the vent pointing down as shown in Figure 6 Pointing the vent down protects it from freezing rain or sleet Gas Regulator Inlet connection Figure 5 Gas Regulator Location For Gas inlet Connection LP Models 11 14 W C supply pressure Gas supplier provides external regulator for propane gas External Regulator Propane LP Supply Tank Vent Pointing Down Figure 6 External Regulator With Vent Pointing Down NG Models 5 10 57 W C supply pressure Gas supplier provides external regu lator for natural gas Purchase the optional CSA design certified equipment shutoff valve from your dealer Minimum inlet pressure for purpose of input adjustment In the State of Massachusetts the gas cock must be a T handle type The State of Massachusetts re quires that a flexible appliance con nector cannot exceed three feet in length Installation must include an equip ment shutoff valve union and plugged 1 8 NPT tap
26. e within 12 of the ceiling and one within 12 of the floor on the wall connecting the two spaces see options 1 and 2 Ventilation Figure 2 You can also remove door into adjoining room Into Adjoining see option 3 Figure 2 Follow the National Fuel Gas Code NFPA 54 ANSI 2223 1 Section 5 3 Air for bustion and Ventilation for required size of ventilation grills or ducts Ventilation Grills Into adjoining Room Option 2 Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two permanent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly to the outdoors or spaces open to the outdoors These spaces include attics and crawl spaces Follow the National Fuel Gas Code NFPA 54 ANSI 2223 1 Section 5 3 Air for Combustion and Ven tilation for required size of ventilation grills or ducts Ventilated Outlet Attic Ai IMPORTANT Do not provide openings for inlet or outlet air into attic if attic has a thermostat controlled power vent Heated air entering the attic will activate the power vent Rework worksheet adding the space of the adjoining unconfined space The combined spaces must have enough fresh air to supply all appliances in both spaces Air a Ss Figure 3 Ventilation Air from Outdoors INSTALLATION NOTICE This heater is intended for use as supplemental heat
27. enough air for proper combustion If heater shuts off Do not relight un til you provide fresh outside air If heater keeps shutting off have it serviced Do not run heater e Where flammable liquids or vapors are used or stored Under dusty conditions Before using furniture polish wax carpet cleaner or similar products turn heater off If heated the vapors from these products mav create a white powder residue within burner box or on adjacent walls or furniture Do not use this heater to cook food or burn paper or other objects Do not use heater if anv part has been under water Immediately call a qualified service technician to in spect the room heater and to re place any part of the control system and any gas control which has been under water Turn off and unplug heater and let cool before servicing Only quali fied service person should service and repair heater Operating heater above elevations of 4 500 feet could cause pilot outage Do not operate heater if any log is broken Do not operate heater if a log is chipped dime sized or larger To prevent performance problems do not use Propane LP fuel tank of less than 100 Ibs capacity SAFETY INFORMATION Continued QUALIFIEDINSTALLINGAGENCY Installation and replacement of gas piping gas utilization equipment or ac cessories and repair and servicing of equipment shall be performed only by a qualified agency The term qualified agency means any
28. h doors are considered a part of the un confined space This heater shall not be installed in a confined space or unusuallv tight con struction unless provisions are pro vided for adequate combustion and ventilation air Adjoining rooms are communicat ing only if there are doorless passage ways or ventilation grills between them Unusually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation However in buildings of unusually tight construction you must provide addi tional fresh air Unusually tight construction is defined as construction where a Walls and ceilings exposed to the outside atmosphere have a continu ous water vapor retarder with a rat ing of one perm 6x10 kg per pa sec m or less with openings gasketed or sealed and Weather stripping has been added on openable windows and doors and Caulking or sealants are applied to areas such as joints around window and door frames between sole plates and floors between wall ceil ing joints between wall panels at penetrations for plumbing electrical and gas lines and at other openings If your home meets all of the three cri teria above you must provide additional fresh air See Ventilation Air From Outdoors If your home does not meet all of the three criteria above proceed to Deter mining Fresh Air Flow For Heater Location oO DETERMINING FRESH A
29. itch do not use any phone in your building e Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions e if you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or local gas supplier This appliance may be installed in an aftermarket permanently located manufactured mobile home where not prohibited by local codes This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases WATER VAPOR ABY PRODUCT OF UNVENTED ROOM HEATERS Water vapor is a by product of gas combustion An unvented room heater produces approximately one 1 ounce 30 mi of water for every 1 000BTU S 3KW S OF gas input per hour Refer to page 7 Consumer Please retain these instruction for future use Installer Please leave these instructions with the consumer Aftermarket Completion of sale not for purpose of resale from the manufacturer PC SL035A058 0505 Table of Contents Safety Information 2 Product Features 22 nn nn nnn nnn nena nnn nnn n een 4 Local COU CS 2 2 nn nn nnn nn nn nnn nn nn nnn nnn nnn nnn nnn nn nn nnn nn 5 4 Unpacking 2 22 22 nnn nnn nnn nnn nnn nn nn nn en nnn nnn nnn
30. lar products OBSERVED PROBLEM Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor exists even when heater is shut off Gas odor during combustion Moisture condensation on windows TROUBLESHOOTING Continued POSSIBLE CAUSE Heater is burning vapors from paint hair spray glues etc See IMPOR TANT statement at beginning of troubleshooting Gas leak See WARNING Statement at beginning of troubleshooting Not enough fresh air is available Low line pressure ODS pilot is partially clogged Gas leak See WARNING Statement at beginning of troubleshooting Foreign matter between control valve and burner Gas leak See WARNING Statement at beginning of troubleshooting Not enough combustion ventilation air REMEDY Ventilate room Stop using odor causing products while heater is running Locate and correct all leaks see Checking Gas Connections Page 9 Open window and or door for venti lation Contact local propane LP gas com panv Clean ODS pilot see Cleaning Page 14 Locate and correct all leaks see Checking Gas Connections Page 9 Remove foreign matter Locate and correct all leaks see Checking Gas Connections Page 9 Refer to Air for Combustion and Ven tilation requirements Page 5 ILLUSTRATED PARTS BREAKDOWN SSU320RHN GB SSU320RHL GB SSU320RHN B SSU320RHL B SSU320RHN G SSU
31. les forming show a leak 4 Correct all leaks at once Pressure Testing Heater Gas Connections 1 Open equipment shutoff valve see Figure 8 2 Open gas supply tank valve 3 Make sure control knob of heater is in the OFF position 4 Check all joints from equipment shutoff valve to control valve see Fig ure 9 Apply mixture of liquid soap and water to gas joints Bubbles forming show a leak Pressure Testing Heater Gas Connections Continued 5 Correct all leaks at once 6 Light heater see Operating Heater Check all other internal joints for leaks 7 Turn off heater see To Turn Off Gas Appliance r DSSS SSS SS SSS a Equipment Shutoff Valve Figure 9 Checking Gas Joints LOG PLACEMENT WARNING Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this heater may result in property damage or personal injury AX CAUTION After installation and periodically thereafter check to en sure that no yellow flame comes in contact with any log With the heater set to High check to see if yellow flames contact any log If so reposi tion logs according to the log instal lation instructions in this manual Yel low flames contacting logs will cre ate soot It is very important to install the logs exactly as instructed Do not modify
32. ll Orange flame will also be present Open a window to vent smell This will only last a few hours A This appliance is equipped with an ignition device which automatically lights the pilot Do not try to light the pilot by hand BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS e Do not try to light any appliance e Do not touch any electrical switch do not use any phone in your building e Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions e f you cannot reach your gas supplier call the fire department C Use only your hand to push control Never use tools If the appliance does not operate don t try to repair it call a qualified service technician or gas supplier Force or attempted repair may result in a fire or explosion D Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been un der water Manual ON OFF Red light Knob Green light IGNITOR Figure 11 Manual ON OFF Button Location With access panel removed ea kI ON OFF Switch lt _ 1 Wi Figure 12 On Off Switch Function of Manual ON OFF
33. n We recommend you keep the burner and pilot assembly clean and free of dust and dirt To clean these parts we recommend using compressed air no greater than 30 PSI Your local computer store hardware store or home center may carry compressed air in a can You can use a vacuum cleaner in the blow position If using com pressed air in a can please follow the directions on the can If you don t fol low directions on the can you could damage the pilot assembly 1 Shut off the unit including the pilot Allow the unit to cool for at least thirty minutes 2 Inspect burner pilot and primary air inlet holes on injector holder for dust and dirt See Figure 23 3 Blow air through the ports slots and holes in the burner 4 Check the injector holder located at the end of the burner tube again Remove any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blow air into the primary air holes on the injector holder 6 In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4 Clean the pilot assembly also A yel low tip on the pilot flame indicates dust and dirt in the pilot assembly There is a small air inlet hole about two inches from where the pilot flame comes out of the pilot assembly see Figure 24 With the unit off lightly blow air through the air inlet hole You may blow through a drinking straw if com pressed air is not avail
34. or added to the gas can fade Gas may be present even though no odor exists AV WARNING Any change to this fireplace or its controls can be dangerous WARNING Models SSU320RHN is equipped for Natural gas Field conversion is not permitted Models SSU320RHL is equipped for propane gas Field conversion is not permitted WARNING Do not allow fans to blow directly into the heater Avoid any drafts that alter burner flame patterns Ceiling fans can create drafts that al ter burner flame patterns Altered burner patterns can cause sooting Ay WARNING not use a blower insert heat exchanger insert or other accessory not approved for use with this heater Due to high temperatures the appli ance should be located out of traffic and away from furniture and draperies Heater becomes very hot when run ning Keep children and adults away from hot surfaces to avoid burns or clothing ignition Heater will remain hot for a time after shutoff Allow surfaces to cool before touching SAFETY INFORMATION Continued Do not place clothing or other flammable material on or near the appliance Never place any objects in the heater Carefully supervise young children when they are in the room with the heater You must operate this heater with the heater door with screen in place Make sure the heater door with screen is in place before running heater Keep the appliance area clear and free from
35. our gas supplier from a neighbor s phone Follow the gas supplier s instructions elf you cannot reach your gas supplier call the fire department This heater shall not be installed in a bedroom or bathroom Do not use this heater as a wood burning heater Use only the logs provided with the heater Do not add extra logs or ornaments such as pine cones vermiculite or rock wool Using these added items can cause sooting Do not add lava rock around base Rock and debris could fall into the control area of heater After servicing always re place screen before operating heater This heater is designed to be smokeless If logs ever appear to smoke turn heater off and call a qualified service person Note Dur ing initial operation slight smoking could occur due to log curing and heater burning manufacturing residues To prevent the creation of soot fol low the instructions in Cleaning and Maintenance This heater needs fresh air ventila tion to run properly This heater has an Oxygen Depletion Sensing ODS safety shutoff system The ODS shuts down the heater if not enough fresh air is available See Air for Combustion and Ventilation pages 5 through 6 If heater keeps shutting off see Troubleshooting pages 17 through 19 10 11 12 13 14 15 16 17 18 19 Keep all air openings in front and bottom of heater clear and free of debris This will insure
36. re In of water Maximum Minimum Dimensions Inches HxWxD Heater Carton Weight lbs Stove Shipping Volts Watts For purposes of input adjustment PARTS NOT UNDER WARRANTY Contact authorized dealers of this product If they can t supply original re placement part s call PRO COM ss toll free number 877 886 5989 TECHNICAL SERVICE For questions about installation operation or troubleshooting contact PRO COM toll free at 877 886 5989 SPECIFICATIONS SSU320RHL GB SSU320RHL B SSU320RHL G SSU320RHL S 32 000 LP Gas Automatic or Electronic 9 W C 14 11 26 1 8 x42 5 16 x16 7 8 18 7 8 x35 7 16 x30 108 117 120 32 16 ACCESSORIES Purchase these heater accessories from your local dealer If they can not supply these accessories contact PRO COM for information You can also write to the address listed on the front of this manual SIDE SHELF SSU320RHN GB SSU320RHN B SSU320RHN G SSU320RHN S 32 000 Natural Gas Automatic or Electronic 4 W C 10 5 5 26 1 8 42 5 16 x16 7 8 18 7 8 x35 7 16 x30 108 117 120 32 TROUBLESHOOTING NOTE BEFORE YOU SWITCH TO ELECTRIC CONTROL LEVEL FROM MANUAL CONTROL YOU NEED TO TURN THE KNOB TO OFF LEVEL FIRST AND WAIT FOR ONE MINUTE THEN TURN THE KNOB TO ELECTRIC IN CASE OF ELECTRONIC CONTROL LEVEL DOES NOT WORK PLEASE TURN THE CONTROL KNOB COUNTERCLOCKWISE TO OFF LE
37. troubleshooting Thermocouple Pilot Burner Figure 17 Correct Pilot Flame Pattern Thermocouple Pilot Burner Figure 18 Incorrect Pilot Flame Pattern BURNERFLAME PATTERN Figure 19 shows a correct burner flame pattern Figure 20 shows an incorrect burner flame pattern If burner flame is incorrect e Turn heater off see TO TURN OFF GAS TO APPLIANCE See troubleshooting Approx 3 6 Above Top of logs Figure 19 Correct Flame Pattern with heater set to High Flame Move Than 8 Above Top of logs Figure 20 Incorrect Flame Pattern with heater set to High Flame TENANCE Ay WARNING Disconnect power be fore attempting any maintenance or cleaning to reduce the risk of fire elec tric shook or personal injury Turn off heater and let cool before cleaning A WARNING Failure to keep pri mary air openings of burners clean may result in sooting and property damage Ay CAUTION Label all wires prior to disconnection when servicing controls Wiring errors can cause im proper and dangerous operation Verify proper operation after servicing A CAUTION You must keep control areas burner and circulating air pas sageways of heater clean Inspect these areas of heater before each use Have heater inspected yearly by a qualified service person Heater may need more frequent cleaning due to excessive lint from carpeting bed ding material pet hair etc 14 DISCONNECT WIRING OR CO
38. unt of Btu Hr used ____ Btu Hr maximum the space can support Btu Hr actual amount of Btu Hr used Example 51 200 Btu Hr maximum the space can support 56 000 Btu Hr actual amount of Btu Hr used The space in the above example is a confined space because the actual Btu Hr used is more than the maximum Btu Hr the space can support You must provide additional fresh air Your options are as follows A Rework worksheet adding the space of an adjoining room If the extra space provides an unconfined space remove door to adjoining room or add ventilation grills between rooms See Ventilation Air From Inside Building B Vent room directly to the outdoors See Ventilation Air From Outdoors C Install a lower Btu Hr heater if lower Btu Hr size makes room unconfined If the actual Btu Hr used is less than the maximum Btu Hr the space can support the space is an unconfined space You will need no additional fresh air ventilation NOTE If the area in which the heater may be operated is smaller than that defined as an unconfined space or if the building is of unusually tight construction provide adequate combustion and ventilation air by one of the methods described in the National Fuel Gas Code ANSI 2223 1 Section 5 3 or applicable local codes Ventilation Air From Inside Building This fresh air would come from an adjoining unconfined space When ventilating to an adjoining unconfined space you must provide two permanent openings on
39. unterclockwise y to ON position Do not operate between locked positions TO TURN OFF GAS E TO APPLIANCE Push in gas Control Knob slightly and turn clockwise fix the OFF position Do not force When electric power is available and electric operation is desired turn clock wise fi to OFF position for one minute Then press down knob and rotate clock wise fi to ELECTRIC position Do not operate between locked position MANUAL LIGHTING PROCEDURE match light 1 Open front door 2 Follow steps 1 through 5 under MANUAL OPERATING Lighting Instructions 3 With Control Knob in PILOT IGN position strike match and hold near pilot Press in Control Knob pilot should light 4 Keep Control Knob pressed in for 30 seconds after lighting pilot After 30 seconds release Control Knob Fol low step 9 under MANUAL OPER ATING Lighting Instructions ELECTRIC li Piot OFF IGN Figure 16 Manual Control 13 INSPECTING FLAME PATTERN Check pilot flame pattern and burner flame patterns often PILOT FLAME PATTERN Figure 17 shows a correct pilot flame pattern Figure 18 shows an incorrect pilot flame pattern The incorrect pilot flame is not touching the thermocouple This will cause the thermocouple to cool When the thermocouple cools the heater will shut down If pilot flame pat tern is incorrect as shown in Figure 18 e Turn heater off see TO TURN OFF GAS TO APPLIANCE e See
40. valve or regulator damaged 17 REMEDY Check the electric power Place or replace the battery Turn ON OFF switch ON Check the wire for damage and make sure connection is tight Replace Pilot Place the control knob of manual override on OFF position for at least 1 minute then turn to ELEC TRIC position Turn on gas supply or open equip ment shutoff valve Press ON OFF button again until air is removed Contact local gas company Clean ODS pilot see Cleaning and Maintenance page 14 Have qualified service technician check inlet pressure Check the wire make wire cor rect Replace Pilot Contact dealer or PROCOM Check that connectors are secure on module Contact local gas company Clean ODS pilot see Cleaning and Maintenance page 14 Replace thermocouple Contact dealer or PROCOM OBSERVED PROBLEM ODS pilot has flame but burner does not light Delayed ignition at burner Burner backfiring during combustion Slight smoke or odor during initial op eration Dark residue on logs or inside of fire place Heater produces a clicking ticking noise just after burner is lit or shut off White powder residue forming within burner box or on adjacent walls or fur niture TROUBLESHOOTING Continued POSSIBLE CAUSE Burner injector clogged Inlet gas pressure is too low Thermocouple leads disconnected or improperly connecte
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