Operations Guide - CyberData Corporation
Contents
1. Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 11 Loudspeaker Amplifier Setup 2 2 4 Loudspeaker Amplifier DIP Switches See Figure 2 7 to identify the DIP Switches Figure 2 7 DIP Switches See the following tables for the DIP Switch settings Table 2 3 DIP Switch Settings Low Power 802 3af Compliant DIP Switch Default Setting Description 1 OFF Sets PoE for 802 3af class 2 N A Not applicable for power setting 3 ON Switch mode current set to LOW 4 OFF Low gain amplifier setting Table 2 4 DIP Switch Settings High Power 802 3at Compliant DIP Switch Setting Description 1 ON Sets PoE for 802 3at class 2 N A Not applicable for power setting 3 OFF Switch mode current set to HIGH 4 ON Force high gain amplifier a If set to high power the unit will not power ON with 802 3af compliant switch You must use a power injector in this mode CyberData Part Number 011124 High power PoE mode conforms to IEEE 802 3at draft 3 0 Table 2 5 DIP Switch 2 Settings DIP Switch Setting Description 2 OFF Manual Vol The speaker volume is set manually by the analog volume trimmer 2 ON Bypass Bypasses the manual volume control of the analog volume trimmer and uses2. Connection Connection Details Location Ethernet e Usea HJ 45 cable VoIP V2 Loudspeaker Amplifier 2 2 5 1 Loudspeaker Type Using the amplified output the CyberData VoIP V2 Loudspeaker Amplifier supports the 011068 Loudspeaker or equivalent unamplified loudspeaker Figure 2 11 011068 Loudspeaker 2 2 5 2 Cabling Wiring Using the amplified output you may connect a loudspeaker to a Loudspeaker Amplifier with a good quality speaker cable that is limited to 25 feet in length Operations Guide 930375E CyberData Corporation 2 2 6 Confirm Operation Installing the VoIP V2 Loudspeaker Amplifier 14 Loudspeaker Amplifier Setup After connecting the Loudspeaker Amplifier to the ethernet hub use the LEDs on the Loudspeaker Amplifier face to confirm that the Loudspeaker Amplifier is operational and linked to the network Table 2 7 Loudspeaker Amplifier LEDs LED Color Function Power Blue Green The power LED is illuminated a steady green when the power is on and in low power mode The power LED is illuminated a steady blue when the amplifier is in high power mode The power LED will blink during a boot up or a phone call Status Green After supplying power to the Loudspeaker Amplifier a steady LED confirms that the Loudspeaker Amplifier is operational The status LED will blink during a page when it is online Link Green Yellow The Link LED is illuminated green for a 10Mb link or yellow
3. Reporting Edit Configuration Manage License Ke Security Administration Edit Users Edit Roles Edit Groups Logged In as Temporary Administrator Change Password Log Out Help Install Guide QuickPage Assistant Support News About Us InformaCast Administration IP Speaker Configuration 0 MAC address Registration Status 0020f7002dc2 Registered at Thu Dec 17 12 05 55 GMT 07 00 2009 can record IP 10 10 1 190 0020f7002dc3 Registered at Thu Dec 17 12 05 52 GMT 07 00 2009 can record IP 10 10 0 192 0020f7002dc4 Registered at Thu Dec 17 12 06 12 GMT 07 00 2009 can record IP 10 10 1 191 0020f7002dc5 Registered at Thu Dec 17 12 05 59 GMT 07 00 2009 can record IP 10 10 0 193 View configured speakers Add Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 29 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4 0 or Later 9 On the Add IP Speaker page Fill out appropriate fields and click Add Figure 2 25 Add IP Speaker Page InformaCast flexible notification Support News About Us vanua En InformaCast Administration Add IP Speaker Send or Edit Messages Edit Recipient Groups Edit IP Speakers IP Speaker Name TestSpeaker001 required Listen ata Speaker Bell Scheduler Speaker Description First Test Speaker Schedule Broadcasts Reporting Edit Configuration MAC Address 0020f7002dc2 required 12 hex digit
4. are shipped at the expense of the customer CyberData will pay return shipping charges for repaired products CyberData shall not under any circumstances be liable to any person for any special incidental indirect or consequential damages including without limitation damages resulting from use or malfunction of the products loss of profits or revenues or costs of replacement goods even if CyberData is informed in advance of the possibility of such damages C 4 1 Warranty amp RMA Returns within the United States If service is required you must contact CyberData Technical Support prior to returning any products to CyberData Our Technical Support staff will determine if your product should be returned to us for further inspection If Technical Support determines that your product needs to be returned to CyberData an RMA number will be issued to you at this point Your issued RMA number must be printed on the outside of the shipping box No product will be accepted for return without an approved RMA number The product in its original package should be sent to the following address CyberData Corporation 3 Justin Court Monterey CA 93940 Attn RMA xxxxxx C 4 2 Warranty amp RMA Returns outside of the United States If you purchased your equipment through an authorized international distributor or reseller please contact them directly for product repairs Operations Guide 930375E CyberData Corporation 36 Warranty
5. can record IP 10 10 1 190 Bell Scheduler Regisiration status View Speaker s Status Page Reboot Speaker Schedule Broadcasts ER Test duration Reporting it tion Manage License Key Cancel seconds 1 300 required Security Administration Edit Users Edit Roles Edit Groups Logged In as Temporary Administrator Change Password Log Out Help Install Guide QuickPage Assistant Test duration View Speaker s Status Page Cancel Test Note When viewing the unit s status page via Informacast Informacast links to the wrong port and path Informacast expects our unit s status page to be at http lt ipaddr gt 10004 status The status page is actually at http lt ipaddr gt port 80 Therefore if a user clicks the link to view the status page and is directed to http 10 10 10 10 1004 status The user will need to edit the url in the address bar to http 10 10 10 10 Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 28 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4 0 or Later 8 On the IP Speaker Configuration page Click Add to add a Loudspeaker Amplifier to the InformaCast server Figure 2 24 IP Configuration Page InformaCast 9 singlewire flexible notification Version 7 0 Send or Edit Messages Edit Recipient Groups Edit IP Speakers Listen ata Speaker Bell Scheduler Schedule Broadcasts
6. 13 58 38 2013 07 15 13 58 43 10 0 1 95 InformaCastSpeaker cfg B casts Accepted 0 B castss Rejected 0 B casts Active 0 RTP Packets Rx d 0 Miscellaneous Settings Beep on Initialization Yes No Two Speakers Connected Yes 9 No Disable Volume Control Dial m Relay Settings Activate Relay While Page Active You need to reboot for changes to take effect Save Reboot Reboot button 2 A normal restart will occur and you will see the following Reboot page Figure 2 19 Figure 2 19 Reboot Page pe Cyberdata Singlewire Paging Amp Rebooting Please Wait 01 48 Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 24 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4 0 or Later 2 4 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4 0 or Later This section describes the basic process for identifying and testing the CyberData Loudspeaker Amplifier when using Singlewire s InformaCast software version 4 0 or later Note If you have questions or need help please consult your InformaCast documentation and or contact the CyberData support team Note CyberData s support is limited to IP endpoint functionality when used with an InformaCast system To add the Loudspeaker Amplifier to the InformaCast server 1 Click Edit IP Speakers on t
7. C 4 3 Spare in the Air Policy CyberData now offers a Spare in the Airno wait policy for warranty returns within the United States and Canada More information about the 5pare in the Air policy is available at the following web address http www cyberdata net support warranty spareintheair html C 4 4 Return and Restocking Policy For our authorized distributors and resellers please refer to your CyberData Service Agreement for information on our return guidelines and procedures For End Users please contact the company that you purchased your equipment from for their return policy C 4 5 Warranty and RMA Returns Page The most recent warranty and RMA information is available at the CyberData Warranty and RMA Returns Page at the following web address http www cyberdata net support warranty index html Operations Guide 930375E CyberData Corporation Index 37 Symbols 6 sheet metal screws 31 Numerics 1 speaker configuration 9 10 16 gauge wire 9 10 2 speaker configuration 10 802 3af mode 9 10 802 3at mode 10 A accessory kit 5 activity LED 14 address configuration login 18 amplified outputs 9 10 high power mode 10 how to use and connect 9 low power mode 9 announcing an IP address 15 audio encodings 3 C components 8 configurable parameters 20 configuration default IP settings 17 using Web interface 17 configuration home page 19 configuration page configurable parameters 20
8. CyberData RMA Status form at the following web address http www cyberdata net support rmastatus html Operations Guide 930375E CyberData Corporation 35 Warranty C 4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase Should the product fail Within Warranty CyberData will repair or replace the product free of charge This warranty includes all parts and labor Should the product fail Out of the Warranty period a flat rate repair charge of one half of the purchase price of the product will be assessed Repairs that are Within Warranty period but are damaged by improper installation modification or abuse are deemed Out of Warranty and will be charged at the Out of Warranty rate A device is deemed Out of Warranty when its purchase date is longer than two years or when the device has been damaged due to human error during installation modification or abuse A replacement unit will be offered at full cost if the device cannot be repaired End of Life Devices are included under this policy End of Life devices are devices that are no longer produced or sold Technical support is still available for these devices However no firmware revisions or updates will be provided If an End of Life device cannot be repaired the replacement offered may be the current version of the device Products shipped to CyberData both within and out of warranty
9. Listen ata Speaker Bell Scheduler Schedule Broadcasts MAC address Registration Status Reporting Edit Configuration 0020f7002dc2 Registered at Thu Dec 17 12 05 55 GMT 07 00 2009 can record IP 10 10 1 190 Manage License Key Manage License Ke 002017002dc3 Registered at Thu Dec 17 12 05 52 GMT 07 00 2009 can record IP 10 10 0 192 RON 002017002dc4 Registered at Thu Dec 17 12 06 12 GMT 07 00 2009 can record IP 10 10 1 191 Security Administration 002017002dc5 Registered at Thu Dec 17 12 05 59 GMT 07 00 2009 can record IP 10 10 0 193 Edit Users Edit Roles configured speakers Edit Groups ew 9 T Logged In as Temporary Administrator Change Password Log Out Help Install Guide QuickPage Assistant Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 27 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4 0 or Later 4 On the Test IP Speaker page Enter a number into the Test duration field 5 Click Test 6 You will hear a tone from the unit being testing 7 After the test click Cancel to return to the IP Configuration page Figure 2 23 Test IP Speaker Page InformaCast flexible notification Support News About Us Version 7 0 InformaCast Administration Test IP Speaker Send or Edit Messages Edit Recipient Groups Edit IP Speakers IP Speaker MAC 0020f7002dc2 Listen ata Speaker A Registered at Thu Dec 17 12 05 55 GMT 07 00 2009
10. Loudspeaker Amplifier sse eene ene 9 2 2 4 Loudspeaker Amplifier DIP Switches sse 11 2 2 5 VoIP V2 Loudspeaker Amplifier System Installation and Connection Options 12 2 2 6 Confirm Operation cendi tert tte ipte et rein SEaren Ea aeaa Ta Eiaa Taaa 14 2 2 7 Confirm the IP Address and Test the Audio sss 15 2 2 8 Adjustthe Volume isisisi oessoed aioa irr iis iter pe be re treiber re petto 16 2 3 Configure the Loudspeaker Amplifier Parameters sss 17 2 3 1 Loudspeaker Amplifier Web Page Navigation sse eee 18 2 3 2 Log in to the Configuration Home Page sse enne eene 18 2 3 3 Upgrade the Firmware and Reboot the Loudspeaker Amplifier sss 21 2 3 4 Reboot the Loudspeaker Amplifier ccccccsssssssessesssessseseessseesesessessssesessseesessssessseessseseeneees 24 2 4 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4 0 or Later 25 Appendix A Mounting the Amplifier 31 A 1 Mount the Loudspeaker Amplifier sse enne nene 31 Appendix B Setting up a TFTP Server 33 Bol Set pa TEIP Server ieente edet eee dicio a i aa aa Tanh d e tbe en EEEE EXT entente 33 B 1 1 In a LINUX Environment sese tnnntn ttr nnne nnne 33 B 1 2 In a Windows Environment ene eene nennen enemies 33 Appendix C Troubleshooting Technical Support 34 C 1 Frequently Asked Questions FAQ nen enne nnne nennen 34 C2
11. green for a 100Mb link when the network link to the Loudspeaker Amplifier is established Activity Green The Activity LED blinks to indicate network traffic Figure 2 12 Loudspeaker Amplifier LEDs Power and Link Power LED blue green Link LED green yellow TT ea ca c c D Figure 2 13 Loudspeaker Amplifier LEDs Status and Activity Status LED green e MP aci LED green yellow 3 Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 15 Loudspeaker Amplifier Setup 2 2 7 Confirm the IP Address and Test the Audio 2 2 7 RTFM Switch When the Loudspeaker Amplifier is operational and linked to the network use the Reset Test Function Management RTFM switch Figure 2 14 on the Loudspeaker Amplifier face to announce and confirm the Loudspeaker Amplifier s IP Address and test that the audio is working Figure 2 14 RTFM Switch RTFM switch Announcing the IP To announce a Loudspeaker Amplifier s current IP address Address 1 Press and hold the RTFM switch until you hear the IP address announcement 2 Release the RTFM switch Caution Equipment Caution Pressing and holding the RTFM switch for more than five secon
12. power is on Plug the Ethernet cable into the Loudspeaker Amplifier The yellow Link light verifies the network connection For wall mounting use the three 6 x 1 1 4 inch Pan Head Phillip screws to secure the speaker See Figure A 1 Figure A 1 Mounting the Enclosure 071057A 531032 6 PLASTIC ANCHOR 3x minit 151014 6x1 1 4 PAN HEAD PHILLIP SCREW 3x Operations Guide 930375E CyberData Corporation 32 Appendix B Setting up a IFIP Server B 1 Set up a TFTP Server Upgrading the VoIP V2 Loudspeaker Amplifier firmware requires a TFTP server on which you access the Web interface where you can upload the firmware files This is required when upgrading from firmware versions less than 2 0 0 B 1 1 In a LINUX Environment To set up a TFIP server on LINUX 1 Create a directory dedicated to the TFTP server and move the files to be uploaded to that directory 2 Run the following command where t tpboot is the path to the directory you created in Step 1 the directory that contains the files to be uploaded For example in tftpd 1 s tftpboot your directory name B 1 2 In a Windows Environment You can find several options online for setting up a Windows TFTP server This example explains how to use the Solarwinds freeware TFTP server which you can download at http www cyberdata net support voip solarwinds html To set up a TFTP serv
13. t gi The IP Endpoint Company e E singlewire enabled VoIP V2 Loudspeaker Amplifier AC Powered Operations Guide CyberData E Part 011114 Document Part 930375E for Firmware Version 2 0 9 CyberData Corporation 3 Justin Court Monterey CA 93940 831 373 2601 VoIP V2 Paging Amplifier Operations Guide 930375E Part 011114 COPYRIGHT NOTICE 2013 CyberData Corporation ALL RIGHTS RESERVED This manual and related materials are the copyrighted property of CyberData Corporation No part of this manual or related materials may be reproduced or transmitted in any form or by any means except for internal use by licensed customers without prior express written permission of CyberData Corporation This manual and the products software firmware and or hardware described in this manual are the property of CyberData Corporation provided under the terms of an agreement between CyberData Corporation and recipient of this manual and their use is subject to that agreement and its terms DISCLAIMER Except as expressly and specifically stated in a written agreement executed by CyberData Corporation CyberData Corporation makes no representation or warranty express or implied including any warranty or merchantability or fitness for any purpose with respect to this manual or the products software firmware and or hardware described herein and CyberData Corporation assumes no liability for damages or claims
14. web browser Configure each Loudspeaker Amplifier and verify its operation before you mount it When you are ready to mount a Loudspeaker Amplifier enclosure refer to Appendix A Mounting the Amplifier for instructions All Loudspeaker Amplifier are initially configured with the default IP settings indicated in Table 2 8 When configuring more than one Loudspeaker Amplifier attach the Loudspeaker Amplifiers to the network one at a time to avoid IP address conflicts Table 2 8 Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10 10 10 10 Web Access Username admin Web Access Password admin Subnet Mask 255 0 0 0 Default Gateway 10 0 0 1 a Default if there is not a DHCP server present Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 18 Configure the Loudspeaker Amplifier Parameters 2 3 1 Loudspeaker Amplifier Web Page Navigation Table 2 9 shows the navigation buttons that you will see on every Loudspeaker Amplifier web page Table 2 9 V2 Paging Amplifier Web Page Navigation Web Page Item Description m Link to the Home page Link to the Update Firmware page Update Firmware 2 3 2 Log in to the Configuration Home Page 1 Open your browser to the Loudspeaker Amplifier IP address Note If the network does not have access to a DHCP server the device will default to an I
15. your VoIP product is to submit a VoIP Technical Support form Go to www CyberData net and navigate through the menus to the Support Form Contact VoIP Tech Support as shown in the following figure Support M Partners Where To Buy xi Retail VoIP Compatible IP PBX RMA Status Inquiry VoIP Produ As port The Support Form initiates a ticket which CyberData uses for tracking customer requests Most importantly the Support Form tells us which PBX system and software version that you are using the make and model of the switch and other important information This information is essential for troubleshooting Please also include as much detail as possible in the Comments section of the Support Form Phone 831 373 2601 Ext 333 Email support cyberdata net To return the product contact the Returned Materials Authorization RMA department Phone 831 373 2601 Extension 136 Email RMA CyberData net When returning a product to CyberData an approved CyberData RMA number must be printed on the outside of the original shipping package Also RMA numbers require an active VoIP Technical Support ticket number A product will not be accepted for return without an approved RMA number Send the product in its original package to the following address CyberData Corporation 3 Justin Court Monterey CA 93940 Attention RMA your RMA number If you need to inquire about the repair status of your product s please use the
16. 0 1 222 255 0 0 0 10 20 20 20 2013 07 15 13 58 38 2013 07 15 13 58 43 10 0 1 95 InformaCastSpeaker cfg 0 0 0 0 m Miscellaneous Settings Beep on Initialization 9 Yes No Two Speakers Connected Yes 9 No Disable Volume Control Dial m Relay Settings Activate Relay While Page Active You need to reboot for changes to take effect Save Reboot Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 20 Configure the Loudspeaker Amplifier Parameters 3 On the Home Page review the setup details and navigation buttons described in Table 2 10 Table 2 10 Home Page Overview Web Page Item Description Device Settings Device Name Shows the device name 25 character limit Change Username Type in this field to change the username 25 character limit Change Password Type in this field to change the password 19 character limit Re enter Password Type the password again in this field to confirm the new password 19 character limit Current Settings Serial Number Shows the device serial number Mac Address Shows the device Mac address Firmware Version Shows the current firmware version IP Addressing Shows the current IP addressing setting DHCP or Static IP Address Shows the current IP address Subnet Mask Shows the current subnet mask a
17. Besin isdem 34 GB Contact INFOrmation B 35 era Eiecul d A E 36 C 4 1 Warranty amp RMA Returns within the United States esses 36 C 4 2 Warranty amp RMA Returns Outside of the United States esses 36 C43 Spare in th Air Policy rettet eterne n tne a C rr Didier etta tre care giga 36 C44 Return and Restocking Policy netten tne oerte irent haero cerea 37 C 4 5 Warranty and RMA Returns Page sssssseeeeeen eene nennen nennen 37 Index 38 Operations Guide 930375E CyberData Corporation Product Overview The Singlewire enabled VoIP V2 Loudspeaker Amplifier AC Powered provides an easy method for implementing an IP based overhead paging system for both new and legacy installations With up to 25 watts of driving power 802 3at the Amplifier provides direct drive of a standard Horn speaker and supports a line out connector for connection to an external amplifier The interface is compatible with Singlewire s InformaCast software Note The version of InformaCast needs to be 4 0 or higher Note Prior to installation create a plan for the locations of your units General Alert Consult local building and electrical code requirements prior to installation GENERAL ALERT 1 1 How to Identify This Product To identify the VoIP V2 Loudspeaker Amplifier look for a model number label similar to the one shown in Figure 1 1 The model number on the la
18. P address of 10 10 10 10 Note Make sure that the PC is on the same IP network as the Loudspeaker Amplifier Note You may also download CyberData s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products CyberData s VoIP Discovery Utility program is available on the VoIP V2 Loudspeaker Amplifier product page at http www cyberdata net support voip discovery utility html The Loudspeaker Amplifier ships in DHCP mode To get to the Home page use the discovery utility to scan for the device on the network and open your browser from there 2 When prompted use the following default Web Access Username and Web Access Password to access the Home Page Figure 2 16 Web Access Username admin Web Access Password admin Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 19 Configure the Loudspeaker Amplifier Parameters Figure 2 16 Home Page SESS CyberData Singlewire Paging Amp Device Settings Change Username Change Password Re enter Password Current Settings Serial Number Mac Address Firmware Version IP Addressing IP Address Subnet Mask DNS Server 1 DNS Server 2 Boot Time Current Time InformaCast Server Configuration File B casts Accepted B castss Rejected B casts Active RTP Packets Rx d 085000193 00 20 f7 01 f1 b7 v2 0 9 dhcp 10 1
19. P V2 Loudspeaker Amplifier and use the amplified outputs in low and high power mode Low Power Mode Figure 2 5 Using the Amplified Outputs Low Power Mode Non PoE Ethernet Switch Cat 5 Ethernet Cable Note This AC connection needs to Standard 1 Speaker Configuration be installed by a certified electrician AC Input 802 3af mode 8 Ohms Use 16 gauge wire coming out of screw terminals Note The maximum wire length from the amplifier to the speaker should not be more than 25 feet d 3 16 gauge wire e Operations Guide 930375E CyberData Corporation High Power Mode Installing the VoIP V2 Loudspeaker Amplifier 10 Loudspeaker Amplifier Setup Figure 2 6 Using the Amplified Outputs High Power Mode Non PoE Ethernet Switch Cat 5 Ethernet Cable Note This AC connection needs to be installed by a certified electrician v AC Input Use 16 gauge wire coming out of screw terminals Note Make sure that the wire length going to the wire nuts is kept short approximately 6 inches Optional 2 Speaker Configuration 802 3at mode 16 gauge wire Standard 1 Speaker Configuration 802 3af mode 8 Ohms 2 speakers in parallel 4 Ohm total Sq 25 feet maximum distance aS T y NN NN Twist wire nuts Note Use wire nuts to connect wire from the speakers to 16 gauge wire
20. P product is to submit a VoIP Technical Support form at the following website http www cyberdata net support contactsupportvoip php Phone 831 373 2601 Ext 333 Email support cyberdata net Fax 831 373 4193 Company and product information is at www cyberdata net Operations Guide 930375E CyberData Corporation Revision Information Revision 930375E released on August 19 2013 corresponds to firmware version 2 0 9 and has the following changes e Adds the Disable Volume Control Dial setting in Figure 2 16 Home Page Updates Table 2 10 Home Page Overview e Updates Figure 2 16 Home Page Updates Figure 2 17 Upgrade Firmware Page Updates Figure 2 18 Reboot Button Operations Guide 930375E CyberData Corporation Important Safety Instructions T 2 10 11 12 13 Read these instructions Keep these instructions Heed all warnings Follow all instructions Do not use this apparatus near water Clean only with dry cloth Do not block any ventilation openings Install in accordance with the manufacturer s instructions Do not install near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers that produce heat Do not defeat the safety purpose of the polarized or grounding type plug A polarized plug has two blades with one wider than the other A grounding type plug has two bl
21. ades and a third grounding prong The wide blade or the third prong are provided for your safety If the provided plug does not fit into your outlet consult an electrician for replacement of the obsolete outlet Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus Only use attachments accessories specified by the manufacturer Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain or moisture does not operate normally or has been dropped Prior to installation consult local building and electrical code requirements Warning Electrical Hazard This product should be installed by a licensed electrician according to all local electrical and building codes GENERAL ALERT Warning Electrical Hazard To prevent injury this apparatus must be securely attached to the floor wall in accordance with the installation instructions GENERAL ALERT Operations Guide 930375E CyberData Corporation Pictorial Alert Icons General Alert This pictoral alert indicates a potentially hazardous situation This alert will be followed by a hazard level heading and more specific information about the hazar
22. bel should be 011114 Figure 1 1 Model Number Label e PCyberData Corporation WWW CYBERDATA NET AMPLIFIER VoIP PAGING V2 PoE INDOOR METAL ENCLOSURE RoHS 011114A 021047E IA AAT AIR TAM 114000001 Model number Operations Guide 930375E CyberData Corporation Product Overview 2 Typical System Installation 1 2 Typical System Installation Figure 1 2 illustrates how the VoIP V2 Loudspeaker Amplifier is normally installed as part of a public address system Figure 1 2 Typical Installation 802 3af Compliant Ethernet Switch 1 2 3 4 5 6 Loudspeaker Amplifier VoIP Phone Informacast Server High Power PoE Injector in Box Operations Guide 930375E CyberData Corporation Product Overview 3 Product Features 1 3 Product Features 1 4 Supported Protocols The Loudspeaker Amplifier supports HTTP Web based configuration InformaCast software compatible Dual speed ethernet 10 100 Mbps Web based configuration Web based firmware upgradeable PoE 802 3af enabled Powered over Ethernet Line out connector Direct speaker drive Network and external speaker volume control Provides an intuitive user interface for easy system configuration and verification of Loudspeaker Amplifier operations DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing TFTP Client Facilitates Web based firmware upgrades of the latest Loudspeaker Amplif
23. connecting the amplified outputs 9 connections 8 connections inside of the NEMA box 8 contact information 35 contact information for CyberData 35 CyberData contact information 35 CyberData support limited to IP endpoint functionality 25 D default gateway 6 17 IP address 6 17 subnet mask 6 17 username and password 6 17 web login username and password 19 default gateway 6 17 default IP settings 17 default login address 18 DHCP Client 3 discovery utility program 18 E enclosure mounting 31 F factory defaults 7 15 firmware where to get the latest firmware 21 firmware upgrade parameters 23 firmware upgrades 33 H hazard levels 5 high power mode amplified outputs 10 home page 19 http web based configuration 3 identifying the speaker when using InformaCast 4 0 25 identifying your product 1 illustration of amplifier mounting process 31 InformaCast Add IP Speaker Page 30 IP Speaker Configuration page 26 Test IP Speaker Page 28 testing and identifying a Singlewire enabled ceiling speaker 25 Operations Guide 930375E CyberData Corporation Informacast linking to the wrong port and path 28 InformaCast needs to be 4 0 or higher 1 input specifications 4 installation 2 IP address 6 17 23 IP addressing default IP addressing setting 6 17 L LEDs 14 line input specifications 4 line output specifications 4 link LED 14 Linux setting up a TFTP server on 33 log in address 18 loudspea
24. d GENERAL ALERT Ground This pictoral alert indicates the Earth grounding connection point Hazard Levels Danger Indicates an imminently hazardous situation which if not avoided will result in death or serious injury This is limited to the most extreme situations Warning Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Caution Indicates a potentially hazardous situation which if not avoided could result in minor or moderate injury It may also alert users against unsafe practices Notice Indicates a statement of company policy that is a safety policy or protection of property The safety guidelines for the equipment in this manual do not purport to address all the safety issues of the equipment It is the responsibility of the user to establish appropriate safety ergonomic and health practices and determine the applicability of regulatory limitations prior to use Potential safety hazards are identified in this manual through the use of words Danger Warning and Caution the specific hazard type and pictorial alert icons Operations Guide 930375E CyberData Corporation Abbreviations and Terms Abbreviation or Term Definition A law A standard companding algorithm used in European digital communications systems to optimize i e modify the dynamic range of an analog si
25. ddress DNS Server 1 Shows the current DNS Server 1 address DNS Server 2 Shows the current DNS Server 2 address Boot Time Shows the boot time Current Time Shows the current time InformaCast Server Shows the InformaCast Server IP address Configuration File Shows the configuration file B casts Accepted Shows the number of B casts accepted B casts Rejected Shows the number of B casts rejected B casts Rejected Shows the number of active B casts RTP Packets Rx d Shows the number of RTP packets Rx d Miscellaneous Settings Beep on Initialization Select either Yes or No to indicate if you want to hear a beep when the unit is powered up Two Speakers Connected Select either Yes or No to indicate whether you have two speakers connected Disable Volume Control Dial When selected the volume control dial will be disabled Relay Settings Activate Relay While Page Active When selected the relay will be activated for as long as the page is active Save Click the Save button to save your configuration settings Note You need to reboot for changes to take effect Reboot Click on the Reboot button to reboot the system Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 21 Configure the Loudspeaker Amplifier Parameters 2 3 3 Updating the Firmware No
26. ds after the IP address announcement will restore the V2 Paging Amplifier to the factory default settings See the Restoring the Factory Default Settings section GENERAL ALERT Restoring the To restore the factory default settings complete the following steps Factory Default Settings 1 Press and hold the RTFM switch until you hear the IP address announcement Continue holding the RTFM switch for an additional five seconds until you hear the Paging Amplifier announce the words restoring defaults and rebooting 2 Release the RTFM switch The Paging Amplifier will be restored to the factory default settings Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 16 Loudspeaker Amplifier Setup 2 2 8 Adjust the Volume 2 2 8 1 External Volume Dial To adjust the Loudspeaker Amplifier volume turn the external Volume dial Figure 2 15 on the Loudspeaker Amplifier face Note For the lineout volume the volume is fixed and the volume control is adjusted through an external amplifier Figure 2 15 External Volume Dial External volume dial Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 17 Configure the Loudspeaker Amplifier Parameters 2 3 Configure the Loudspeaker Amplifier Parameters To configure the Loudspeaker Amplifier online use a standard
27. eakers using these options Selected speakers Only selected speakers will be rebooted The number of selected speakers is shown above All speakers This will attempt to reboot all speakers that have registered with InformaCast whether they are listed on this page or are new speakers Logged In as Tempo Administrator You can adjust IP speaker volume using these options Change Password Volume Adjustment lt select one gt v Selected speakers Only selected speakers will have their volume adjusted The number of selected speakers is shown above All speakers This will attempt to adjust the volume of all configured speakers If you have many IP Speakers to define they can be imported from a Comma Sepan Values file earen from a spreadsheet Please refer to the InformaCast documentation regarding the format of the CSV file or visit the Help e under T InformaCast has detected new Speakers View Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 26 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4 0 or Later 3 The IP Speaker Configuration page will show four newly detected units Click Test Figure 2 22 IP Speaker Configuration Page InformaCast 9 singlewire flexible notification Support News About Us peaa a InformaCast Administration IP Speaker Configuration Send or Edit Messages Edit Recipient Groups Edit IP Speakers
28. ed protocols 3 T tech support 35 technical support contact information 35 testing the speaker when using InformaCast 4 0 25 TFTP server 3 33 two speaker configuration 10 Operations Guide 930375E CyberData Corporation U username default for web configuration access 19 restoring the default 6 17 using the amplified outputs 9 V verifying network link and activity 14 power on 14 volume 16 volume dial 16 W warranty 36 warranty amp RMA returns outside of the United States 36 warranty amp RMA returns within the United States 36 warranty and RMA returns page 37 warranty policy at CyberData 36 web access password 6 17 web access username 6 17 web configuration log in address 18 web page navigation 18 web page navigation 18 web based paging amplifier configuration 17 Windows setting up a TFTP server on 33 wire gauge 9 10 wire length for single speaker configuration 9 wire length going to wire nuts for two speaker configuration 10 wire nuts to connect wire 10 Operations Guide 930375E CyberData Corporation 39
29. er on Windows 1 Install and start the software 2 Select File Configure Security tab Transmit Only 3 Make a note of the default directory name and then move the firmware files to be uploaded to that directory Operations Guide 930375E CyberData Corporation 33 Appendix C Troubleshooting Technical support C 1 Frequently Asked Questions FAQ To see a list of frequently asked questions for your product do the following 1 Go to the following URL http www cyberdata net products voip digitalanalog singlewireloudspeakerampv2 faqs html 2 Go to the support page for your product and click on the FAQs tab C 2 Documentation The documentation for this product is released in an English language version only You can download PDF copies of CyberData product documentation by doing the following 1 Go to the following URL http www cyberdata net products voip digitalanalog singlewireloudspeakerampv2 docs html 2 Go to the support page for your product and click on the Documentation tab Operations Guide 930375E CyberData Corporation 34 Contact Information C 3 Contact Information Contact Sales Technical Support Returned Materials Authorization RMA Status Form CyberData Corporation 3 Justin Court Monterey CA 93940 USA www CyberData net Phone 800 CYBERDATA 800 292 3732 Fax 831 373 4193 Sales 831 373 2601 Extension 334 The fastest way to get technical support for
30. gnal for digitizing AVP Audio Video Profile Cat 5 TIA EIA 568 B Category 5 DHCP Dynamic Host Configuration Protocol LAN Local Area Network LED Light Emitting Diode Mbps Megabytes per Second NTP Network Time Protocol PBX Private Branch Exchange PoE Power over Ethernet as per IEEE 802 3af standard RTP Real time Transport Protocol RTFM Reset Test Function Management SIP Session Initiated Protocol Talkback Two way communication enabled TFTP Trivial File Transfer Protocol u law A companding algorithm primarily used in the digital telecommunication UC Unified Communications VoIP Voice over Internet Protocol Operations Guide 930375E CyberData Corporation Contents Chapter 1 Product Overview 1 TX How to Identify This Product nonet aerei eni eie Ee GU E HECHOS 1 1 2 Typical System Installation ettet entere rtt treni sisi rette receta Ee aa aai Eea 2 1 3 ereeidiriicM 3 TA Supported Protocols etras deret Di aa eere iret D a decis td reed E EC DR d 3 1 5 Product Specifications 5 erit ee tuere ode ie a dte at ver e tO RA ra e aaae ERR aetna 4 Chapter 2 Installing the VoIP V2 Loudspeaker Amplifier 5 PME 5 22 Loudspeaker Amplifier Setup tente etienne tieni erected 6 2 2 1 Loudspeaker Amplifier Components sse eene eene 7 2 2 2 Loudspeaker Amplifier NEMA Box Components ssssseeeeeneee eene 8 2 2 3 Connecting the
31. he Main Screen of the Singlewire Informacast Server Web Interface Figure 2 20 Main Screen of the Singlewire InformaCast Server Web Interface InformaCast flexible notification Support News About Us Version 7 0 InformaCast Administration Send or Edit Messages Edit Recipient Groups Edit IP Speakers InformaCast emen Ne from Singlewire Software Manage License Key elcome to the InformCast Security Administration O Edit Users administrative Edit Roles Edit Groups Logged In as Temporary Administrator Change Password Log Out Help Install Guide ickPage Assistant Edit IP Speakers Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 25 Identifying and Testing a Loudspeaker Amplifier when Using InformaCast 4 0 or Later 2 On the IP Speaker Configuration page InformaCast will indicate that it has detected new units Click View Figure 2 21 IP Amplifier Configuration Page InformaCast flexible notification lore dr InformaCast Administration IP Speaker Configuration Send or Edit Messages Edit Recipient Groups Edit IP Speakers Listen ata Speaker Bell Scheduler Filter lt no filter gt x m Schedule Broadcast Reporting There are no IP Speakers known to InformaCast Edit Configuration Manage License Key Add InformaCast has detected new IP Speakers on the network View J Security Administration You can reboot IP sp
32. ier capabilities RTP RTP AVP Audio Video Profile SPEEX Audio Encodings PCMU G 711 mu law PCMA G 711 A law Packet Time 20 ms Operations Guide 930375E CyberData Corporation Product Overview 4 Product Specifications 1 5 Product Specifications Table 1 Product Specifications Category Specification Ethernet I F 10 100 Mbps Power Input PoE 802 3at or 802 3af Operating Temperature 10 C to 50 C 14 F to 122 F Protocol SIP RFC 3261 Payload Types G711 SPEEX Regulatory Compliance FCC Class A CE Warranty 2 Years Limited Dimensions 1 26 x 9 45 x 3 13 Audio Output 802 3af up to 10 Watts default 5096 duty cycle one second on and one second off 802 3at up to 22 Watts default 5096 duty cycle one second on and one second off Line Out Output Signal Amplitudes Output Level Total Harmonic Distortion 2 0 VPP maximum 2dBm nominal 0 596 maximum Output Impedance 10k Ohm Part Number 011114 Operations Guide 930375E CyberData Corporation 2 Installing the VoIP V2 Loudspeaker Amplifier 2 1 Parts List Table 2 1 illustrates the parts for each Loudspeaker Amplifier and includes a kit for mounting Table 2 1 Parts List Quantity Part Name Illustration 1 Loudspeaker Amplifier Assembly 1 Enclosure 1 Installation Quick Reference Guide 1 Loudspeaker Amplifier Mount
33. ing Accessory Kit RoHS part 071057A which includes 3 Plastic Ribbed Anchors 3 6 Sheet Metal Screws Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 6 Loudspeaker Amplifier Setup 2 2 Loudspeaker Amplifier Setup Set up and configure each Loudspeaker Amplifier before you mount it CyberData delivers each Loudspeaker Amplifier with the factory default values indicated in Table 2 2 Table 2 2 Factory Default Settings Default of Network Parameter Factory Default Setting IP Addressing DHCP IP Address 10 10 10 10 Web Access Username admin Web Access Password admin Subnet Mask 255 0 0 0 Default Gateway 10 0 0 1 a Default if there is not a DHCP server present Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 7 Loudspeaker Amplifier Setup 2 2 1 Loudspeaker Amplifier Components Figure 2 3 shows the components of the Loudspeaker Amplifier Figure 2 3 Loudspeaker Amplifier Components DIP Switches RTFM Switch To broadcast a Loudspeaker Amplifier s current IP address press and hold the RTFM switch until you hear the IP address announcement and then release the RTFM switch To restore the factory defaults complete the following steps 1 Press and hold the RTFM switch until you hear the IP addres
34. ker cabling wiring 13 loudspeaker connecting 9 loudspeaker type 13 low power mode amplified outputs 9 M maximum distance between speakers 10 maximum wire length for single speaker configuration 9 maximum wire length for two speaker configuration 10 mounting an amplifier 31 N navigation web page 18 navigation table 18 NEMA box components 8 network link activity verifying 14 O one speaker configuration 9 10 optional two speaker configuration 10 output specifications 4 P packet time 3 parts list 5 password 38 login 19 restoring the default 6 17 power LED 14 power connecting to loudspeaker amplifier 9 product configuring 17 mounting 31 parts list 5 product features 3 product overview product features 3 product specifications 4 supported protocols 3 typical system installation 2 product specifications 4 protocols supported 3 R reboot 23 24 reset test function management switch 15 resetting the IP address to the default 31 restoring the factory defaults 7 15 return and restocking policy 37 RMA returned materials authorization 35 RMA status 35 RTFM switch 7 15 RTP AVP 3 S safety instructions 4 sales 35 service 35 setting up a TFTP server 33 Singlewire Informacast Server Web Interface 25 Spare in the Air Policy 36 speaker configuration 9 10 speaker configuration for two speakers 10 standard 1 speaker configuration 9 10 status LED 14 subnet mask 6 17 support
35. resulting from any use of this manual or such products software firmware and or hardware CyberData Corporation reserves the right to make changes without notice to this manual and to any such product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to the GNU General Public License GPL and Lesser GNU General Public License LGPL open source or free software licenses Some of this Open Source Software may be owned by third parties Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses Your right to copy modify and distribute any Open Source Software is determined by the terms of the GPL LGPL or third party according to who licenses that software Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData subject to the terms of CyberData licenses and may not be copied modified reverse engineered or otherwise altered without explicit written permission from CyberData Corporation TRADEMARK NOTICE CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation Other product names trademarks and service marks may be the trademarks or registered trademarks of their respective owners Cybe r Data Technical Support The IP Endpoint Company The fastest way to get technical support for your VoI
36. s Mar jage License Key Dial Code 9999 numeric shortcut for optional phone interface Volume 10 Security Administration Cancel Edit Users Edit Roles Edit Groups Logged In as Temporary Administrator Change Password Log Out Help Add Your unit is now registered to the InformaCast server You now can configure this device as part of the InformaCast system setup as required Operations Guide 930375E CyberData Corporation 30 Appendix A Mounting the Amplifier A 1 Mount the Loudspeaker Amplifier Before you mount the enclosure make sure that you have received all of the parts for each enclosure Refer to Table A 12 Table A 12 Wall Mounting Components Part of the Accessory Kit Quantity Part Name Illustration 3 6 Plastic Ribbed Anchors 3 6 Sheet Metal Screws DOO 272 DXX 1 Note The Loudspeaker Amplifier was designed for indoor use Mounting it on the external part of a building will require additional hardware for weatherproofing cabling access and lightning suppression Consult a certified electrician for details Note For mounting use the three 6 SHEET METAL SCREWS to secure the enclosure Operations Guide 930375E CyberData Corporation 31 Mount the Loudspeaker Amplifier A 1 1 Mounting the Enclosure To mount the enclosure 1 2 Prepare holes for the screws Plug in the power adapter and use the green Power light to verify that the
37. s announcement Continue holding the RTFM switch for an additional five seconds until you hear the Loudspeaker Amplifier announce the words restoring defaults and rebooting 2 Release the RTFM switch The Loudspeaker Amplifier will be restored to the factory default settings Power LED GREEN BLUE The power LED is a steady green in low power mode and a steady blue during high power mode The power LED will only blink either during a boot up or a phone call Tt te eT GREEN A steady LED confirms that the Loudspeaker Amplifier is ope ational The LED will blink during a page when it is online Network Activity LED GREEN Network Link LED GREEN YELLOW Speaker Volume oe d c Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 8 Loudspeaker Amplifier Setup 2 2 2 Loudspeaker Amplifier NEMA Box Components Figure 2 4 shows all of the NEMA box components of the loudspeaker amplifier Figure 2 4 Loudspeaker Amplifier Components AC powered DIP Switches RTFM Switch Ethernet Connection Speaker Connection Injector AC power Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 9 Loudspeaker Amplifier Setup 2 2 3 Connecting the Loudspeaker Amplifier 2 2 3 1 Using the Amplified Outputs Figure 2 5 and Figure 2 6 illustrates how to connect the VoI
38. te Updating from firmware versions earlier than 2 0 0 require a factory reset after the update has been completed This is due to a change in the way that the speaker stores its configuration file To update the firmware from your computer 1 Please contact VoIP Technical Support to obtain the latest Loudspeaker Amplifier firmware file by submitting a contact form at the following website http www cyberdata net support contactsupportvoip php 2 Log in to the Loudspeaker Amplifier home page as instructed in Section 2 3 2 Log in to the Configuration Home Page Figure 2 17 Upgrade Firmware Page CyberData Singlewire Paging Amp Home Upgrade Firmware Update Firmware File Upload Firmware Version v2 0 9 Please specify a file System will automatically reboot after upgrading firmware d Submit 3 Select Browse and then navigate to the location of the Loudspeaker Amplifier firmware file Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 22 Configure the Loudspeaker Amplifier Parameters 4 Click Submit Note Do not reboot the board after pressing the Submit button Note This starts the update process Once the Loudspeaker Amplifier has updated the file the Firmware countdown page appears indicating that the firmware is being written to flash The Loudspeaker Amplifier will automatically reboot when the upload is complete When the countdown finishes
39. the Upgrade Firmware page will refresh The updated firmware filename should be displayed in the system configuration indicating a successful update and reboot Table 2 11 shows the web page items on the Upgrade Firmware page Table 2 11 Firmware Upgrade Parameters Web Page Item Description File Upload Firmware Version Shows the current firmware version Use the Browse button to navigate to the location of the Browse firmware file that you want to upload Click on the Submit button to automatically upload the selected Submit firmware and reboot the system Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 23 Configure the Loudspeaker Amplifier Parameters 2 3 4 Reboot the Loudspeaker Amplifier To reboot a Loudspeaker Amplifier log in to the web page as instructed in Section 2 3 2 Log in to the Configuration Home Page 1 Click the Reboot button Figure 2 18 Figure 2 18 Reboot Button pee CyberData Singlewire Paging Amp Device Settings Change Username Change Password Re enter Password Current Settings Serial Number 085000193 Mac Address 00 20 f7 01 f1 b7 Firmware Version v2 0 9 IP Addressing dhcp IP Address 10 10 1 222 Subnet Mask 255 0 0 0 DNS Server 1 10 20 20 20 DNS Server 2 Boot Time Current Time InformaCast Server Configuration File 2013 07 15
40. the web page volume settings Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 12 Loudspeaker Amplifier Setup 2 2 5 VoIP V2 Loudspeaker Amplifier System Installation and Connection Options Figure 2 8 through Figure 2 9 illustrates connection options for the VoIP V2 Loudspeaker Amplifier Figure 2 8 V2 Paging Amplifier Connections 1 Sense 2 GND 3 Relay COM 4 Relay NO 5 Line In _ 6 Line In See Figure 2 9 Un 7 Line Out LL ip 8 Line Out 9 Spkr Out 10 Spkr Out See Figure 2 10 SNMIM II SSY70 Figure 2 9 Line Out Connection Generic Ethernet Switch 1 2 3 4 5 6 E E E NE NEN Line out l Connection l I Existing Loudspeaker Existing Amplifier Loudspeaker Amplifier IP Phone Informacast Server up to 25 watts Figure 2 10 Speaker Out Connection 802 3af Compliant Ethernet Switch High Power PoE Switch 011068 Loudspeaker Loudspeaker Amplifier VoIP Phone Informacast Server up to 25 watts High Power PoE Injector in Box Operations Guide 930375E CyberData Corporation Installing the VoIP V2 Loudspeaker Amplifier 13 Loudspeaker Amplifier Setup See Table 2 6 for details about the Loudspeaker Amplifier connections Table 2 6 Loudspeaker Amplifier Connections
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