VoIP Paging/Loudspeaker Amplifier Configuration Guide
Contents
1. 1 Objectworld Communications Corp 308 Legget Drive Ottawa ON Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com Objectworld 2007 2008 Objectworld Communications Corp All rights reserved Published August 25 2008 Objectworld Objectworld Unified Communications Server Objectworld UC Server Objectworld UC Client Objectworld Connect Objectworld Connect PLUS IT Telephony and The IT Telephony Company are either trademarks or registered trademarks of Objectworld Communications Corp in the United States and or other countries All other trademarks or registered trademarks are property of their respective owners 2 Objectworld Communications Corp 308 Legget Drive Ottawa ON Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com Objectworld Table of Contents 1 2 3 4 5 Laki 570 T a 6 A I ES 4 11 Network Topology sceccsecesseeceeseeesreeseeneeeeeeeeeaeeeeeseeeaeseeesaeeeaeeeeseseaesaeeeaeseeeseseaesneeseseaesieesieseaesieeeeesneesieeeeeeneeeatees 5 Lar Inc IC NEU Ir 6 dr LI 7 313 JPCNetworl Settings circnm BE BE ads EUR decade TER RR Ug tate ep H a EXE FER TRB RRR 7 3 2 CyberData VoIP Paging Amplifier Network Settings aaiasiasaaiassasassassassasassansanansannannanannannnnnnnnnnannannnnnnnnnnnansansannanan2. Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com Objectworld 7 Record the User login name and password from the following dialog because you will need it later to configure the device SIP Authentication for User One 1001 on UC Server SIP authentication inFormation amp SIP authentication information is used to allow your phone to connect to the communications services If you are manually programming your phone you will need to enter this information into the phone in order For it to register with the communication system These fields may have different labels in each phone so be sure to consult your phone documentation Userjlogin name 1001 Password 1001 4 2 Device Configuration 1 Open your browser and type the IP Address of the Paging Amplifier 2 When prompted use the following default Web Access username and password Web Access Username admin Web Access Password admin 3 Clickthe SIP Setup button 4 Enter the following information SIP Server lt IP Address of UC Server gt SIP User ID lt SIP User ID gt SIP Authenticate ID lt SIP User ID gt SIP Password lt Authenticate Password gt SIP Registration Yes 5 Click Save Settings The figure below shows an example of how to complete the required fields SIP Setup SIP Server Outbound Proxy OD En Remote SIP Port ng Local SIP Port or SIP User ID 00 k Authenticate ID x Authenticate Pa
3. Password admin 3 Click Network Setup 4 Under IP Addressing select DHCP 5 Click Save Settings 3 3 Upgrading the firmware Refer to the Technical Note TNosa SIP Device Features and Comparisons a versioned document located on the Objectworld web site at www objectworld com support documentation to determine the most recently supported version of firmware for the zone controller The factory firmware version can be found on the check off list shipped with your device If the firmware version on the device is earlier than the version noted in TNosa upgrade the firmware 3 3 1 TFTP Firmware Upgrade 1 Retrieve the latest firmware from the CyberData web site www cyberdata net support voip pagingamplifier 2 Unzip the file to the Objectworld TFTP folder located in X Program Files Objectworld UC Server Data TFTP where X is the drive where the UC Server program files are installed 3 Open your browser and type the IP Address of the Paging Amplifier When prompted use the following default Web Access username and password Web Access Username admin Web Access Password admin Click the Upgrade button 6 Enter the IP address of your UC Server in the TFTP Server IP field Under New Filename enter the filename of the rom file you unzipped from the firmware zip file n For example 400 romdisk spk sip img 8 Click Upload File After the rom image file finishes uploading repeat step 6 but upload the image file by enterin
4. product software firmware and or hardware OPEN SOURCE STATEMENT Certain software components included in CyberData products are subject to the GNU General Public License GPL and Lesser GNU General Public License LGPL open source or free software licenses Some of this Open Source Software may be owned by third parties Open Source Software is not subject to the terms and conditions of the CyberData COPYRIGHT NOTICE or software licenses Your right to copy modify and distribute any Open Source Software is determined by the terms of the GPL LGPL or third party according to who licenses that software Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData subject to the terms of CyberData licenses and may not be copied modified reverse engineered or otherwise altered without explicit written permission from CyberData Corporation TRADEMARK NOTICE CyberData Corporation and the CyberData Corporation logos are trademarks of CyberData Corporation Other product names trademarks and service marks may be the trademarks or registered trademarks of their respective owners Phone 831 373 2601 Technical Support Ext 333 support Q cyberdata net Fax 831 373 4193 Cy berData Company and product information at www cyberdata net CyberData Corporation Configuration Guide Objectworld EEN CyberData VolP Paging Amplifier Configuration Guide TNo86 August o8
5. CDCyberData Corporation VoIP Paging Loudspeaker Amplifier Configuration Guide CyberData Corporation 2555 Garden Road Monterey CA 93940 831 373 2601 COPYRIGHT NOTICE 2009 CyberData Corporation ALL RIGHTS RESERVED This manual and related materials are the copyrighted property of CyberData Corporation No part of this manual or related materials may be reproduced or transmitted in any form or by any means except for internal use by licensed customers without prior express written permission of CyberData Corporation This manual and the products software firmware and or hardware described in this manual are the property of CyberData Corporation provided under the terms of an agreement between CyberData Corporation and recipient of this manual and their use is subject to that agreement and its terms DISCLAIMER Except as expressly and specifically stated in a written agreement executed by CyberData Corporation CyberData Corporation makes no representation or warranty express or implied including any warranty or merchantability or fitness for any purpose with respect to this manual or the products software firmware and or hardware described herein and CyberData Corporation assumes no liability for damages or claims resulting from any use of this manual or such products software firmware and or hardware CyberData Corporation reserves the right to make changes without notice to this manual and to any such
6. ck Use the following IP address and enter IP Address 192 168 3 1 Subnet Mask 255 255 255 0 Default Gateway 192 168 3 10 Click OK For Windows Server 2008 Windows Vista UJ Nog Click Windows Start Click Control Panel If you have the classic view click Network and Sharing Center and then click Manage Network Connections If you have the category view click Network and Internet View network status and tasks and then click Manage Network Connections Double click the active LAN or Internet connection Click Properties In the Networking tab highlight the Internet Protocol TCP IP item and click Properties In the General tab click Use the following IP address and enter IP Address 192 168 3 1 Subnet Mask 255 255 255 0 Default Gateway 192 168 3 10 Click OK 7 Objectworld Communications Corp 308 Legget Drive Ottawa ON Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com TM Objectworld 3 2 CyberData VoIP Paging Amplifier Network Settings The VoIP Paging Amplifier is configured with a static IP address on factory default This must be changed so that the device is connected to your network To enter network settings for CyberData VoIP Paging Amplifier 1 Open your browser and type the IP Address of the speaker The factory default is 192 168 3 10 2 When prompted use the following default Web Access username and password e Web Access Username admin e Web Access
7. egration Issues Known integration issues include e Cannot perform supervised transfers o Performing a supervised transfer to the paging speaker does not function properly and results in the transferrer indicating a successful transfer even though the transfer was not completed 6 Objectworld Communications Corp 308 Legget Drive Ottawa ON Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com TM Objectworld 3 Preparation This section provides instructions about how to apply firmware updates if necessary and how to set up the device for manual configuration 3 1 PC Network Settings The factory default on CyberData products is a static IP address To access the device you must change your PC to the same address range To change the IP Address for your computer do the following NOTE Make a note of your original network settings before making any changes because you need to change these settings back after changing the network configuration on the speaker For Windows Server 2003 XP WN SLO PLE 8 Click Windows Start Click Control Panel If you have the classic view click Network Connections If you have the category view click Network and Internet Connections and then click Network Connections Double click the active LAN or Internet connection Click Properties In the General tab highlight the Internet Protocol TCP IP item and click Properties In the General tab cli
8. er One 1001 on UC Server SIP authentication information amp SIP authentication information is used to allow your phone to connect to the communications services If you are manually programming your phone you will need to enter this information into the phone in order for it to register with the communication system These fields may have different labels in each phone so be sure to consult your phone documentation Userslogin name 1001 Password 1001 OK Cancel Help 4 1 2 Determining the Authentication ID and Password as the administrator in UC Client 1 Start UC Client 9 Objectworld Communications Corp 308 Legget Drive Ottawa ON Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com Objectworld 2 Login as the admin user 3 Select the Identities tab in the left pane 4 Goto View gt Display identities for all Profiles View Tools Help v Toolbar Status Bar Display Identities For all Profiles Go Back Alt Left Arrow IX Refresh F5 p Display Options 5 Find the identity in the list that you want to use and double click the entry 6 Click SIP Authentication Identity General information S Display name User One Address 1001 Number of rings 4 ha SIP Authentication Call answering K Send caller to the Personal Assistant 10 Objectworld Communications Corp 308 Legget Drive Ottawa ON
9. g the filename of the image For example 400 image spk sip bin 10 Click Upload File 11 Click the reboot button 8 Objectworld Communications Corp 308 Legget Drive Ottawa ON Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com Objectworld 4 SIP Configuration 4 1 Gathering Information To configure the device you need the following information SIP User ID This is equivalent to the identity address you want to associate with the device Authenticate ID This is the SIP authentication identifier associated with the above identity This is required by any SIP end point to register with the SIP PBX Authenticate Password This is the SIP authentication password associated with the above identity To determine the Authentication ID and Password do the following 4 1 1 Determining the Authentication ID and Password as the user that owns the identity in UC Client 1 2 3 Start UC Client Login as the user you want to associate to the device In the bottom left pane take note of the identity name Gj User Onel 1001 on UC Server B Number of rings 4 M Click the icon on the right and select SIP Authentication 3j User One 1001 on LIC Server Edit Active Service Number of rings 4 Locate Active Servi SIP Authentication Record the User login name and password from the following dialog because you will need it later to configure the device SIP Authentication for Us
10. i 8 3 3 Upgrading Ra SR LE TCR 8 Deuce 9 fa Gathering Information ini eap E E EE EE EHE pee la dee eate tede Er EE eb ed 9 4 2 JDe viceiConfigUratiOnis o p Pure Uu adu amata pep DU eU DH M REA 11 Troubleshooting sasssa rns sasssa aids a a a a TL cots E ia aid senaten a 12 3 Objectworld Communications Corp 308 Legget Drive Ottawa ON Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com Objectworld 1 Introduction The CyberData SIP enabled VolP Paging Amplifier provides an easy method for implementing an IP based overhead paging system for both new and legacy installations The amplifier provides direct drive of a standard horn speaker and supports a line out connector for an external amplifier The purpose of this guide is to provide instructions on configuring the VoIP Paging Amplifier with UC Server 4 Objectworld Communications Corp 308 Legget Drive Ottawa ON Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com Objectworld 1 1 Network Topology Below is an example of how the CyberData VolP Paging Amplifier might be configured in your network Objectworld Switch Analog Speaker UC Server CyberData SIP Phone VolP Paging Amplifier 5 Objectworld Communications Corp 308 Legget Drive Ottawa ON Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com Objectworld 2 Known Int
11. ssword SIP Registration C No Unregister on Reboot C Yes No 5 Register Expiration minutes 60 changing this parameter causes system reboot when saved E Save Settings 11 Objectworld Communications Corp 308 Legget Drive Ottawa ON Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com Objectworld 5 Troubleshooting 1 You receive a voicemail prompt when dialing the identity of the device Verify the following e The identity was created in UC Server and the correct User ID and password are configured on the device o See section 4 e The SIP Server address on the device is set to the correct IP Address of UC Server o See section 4 2 e SIP Registration is enabled on the device o See section 4 2 2 You are unable to access the Web interface to configure the paging device Verify the following e Your PC is set to the same address range as the device for first time configuration e See section 3 1 3 No audio when calling into paging device Verify the following e The volume level is set correctly on the speaker 12 Objectworld Communications Corp 308 Legget Drive Ottawa ON Canada K2K 1Y6 T 613 599 9698 F 613 599 7457 www objectworld com
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