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FSG Maintenance Manual

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1. enne ener enne teinte A UA 65 Fig 10 6 AASTA Wiring Diagram inesset ei 66 Fig 10 7 AB51A ACSIA Wiring 2111 1 enne entrent 67 DEL Physical Placement of the Scanner booten bea e o EDO D erts 68 Fig 12 1 Replacing Drive Belts ete n 69 FBA TSG 001 090306 1 Introduction The purpose of this Technical Service Guide is to supply the information necessary to service the following scanner models 51 51 51 Note Throughout this TSG the abbreviation 51 will be used when referring to all of the above listed scanner models 2 General Information 2 1 Screws Secured by Sealing Lacquer Some screws nuts or the like are sealed by sealing lacquer The color of the sealing lacquer signals the following RED Lacquer Factory adjusted DO NOT ALTER WHITE Lacquer Adjustment which may be altered 2 2 Marking Codes for Circuit Boards All circuit boards are identified by a 4 letter code where the fourth letter designates a specific variant of the board The board identification code is followed by a board revision number functional level and for newer boards also an extra letter in parenthesis This extra letter is unimportant in this connection The marking of all printed circuit boards may be exemplified by the marking of SUD Board SUDA02 B which designates
2. 17 FBA TSG 001 090306 3 4 4 Hints CCD The lines of pixels on the CCD are arranged as follows Upper line on the CCD Red 2nd line on the CCD Green 3rd line on the CCD Blue Lower line on the CCD B W As the image is mirrored an even number of times mirror chassis and lens the Red line remains upper line when referred to the original After replacement of CBK Board do refer to chapter 4 page 31 e Check Scan Width If it is within the limits given in 4 2 3 Focus will also be OK CCD Centering 4 2 3 page 36 Scan Line Positioning Vertical Positioning 4 2 4 page 37 Mirror Carriage Adjustment 4 2 6 page 41 Run Scanner Maintenance 18 FBA TSG 001 090306 3 5 CBM Camera Board AB51A AC51A 3 5 1 DC Voltages All test points referred to are shown in Fig 3 5 page 19 All voltages are measured relative to test point GND Note The CBK Board is covered by an EMC Cage and the test points are not accessible without removing the CBK Board EMI Cover Ref on Fig 3 5 DC Voltage Remarks J701 pin3 4 GND D3 bottom 5 3 V 0 0 2 From SUC SMPS D3 top 50 V 0 2 Derived from 5 3V D2 top 5 0 V 0 2 Derived from 5 3V D4 bottom 12 0 V 1 0 V From SUC SMPS used for CCD D4 top 11 6 0 6 Derived from 12V C301 bottom 3 3 V 0 1V From SUC LMF 0308 bottom 1 8 V 0 1V Derived from 3 3V 5V 11 6V 12V 5V 1 8V D3 top D4 t
3. 2 Firmware 100 2006 time out 100 2007 No active PCEPC mode 100 2008 Error in PCEPC communication 100 2009 Fatal error in OS Troubleshooting sequence 1 Firmware 100 2010 Fatal error in SCSI system 100 2011 Fatal Error in firmware Troubleshooting sequence 1 Firmware 100 2012 U The scanner s smart card is either invalid or missing Check that the smart card has been correctly inserted into the card slot and that it is a valid type for the scanner Troubleshooting sequence 1 User interaction 74 FBA TSG 001 090306 Error Code 100 2013 100 2014 100 2015 100 2016 100 3000 100 3001 100 3002 100 3003 100 3004 100 3005 100 3006 100 3007 100 3008 100 3009 100 3010 Corrective Action U U U c Description The scanner s smart card is not a valid type for this scanner Please replace it with a valid card Troubleshooting sequence 1 User interaction The scanner is on standby Please turn on the scanner and retry the operation when the scanner is ready Troubleshooting sequence 1 User interaction The scanner did not find any Hollerith data on the aperture card Please check that the card is valid and correctly inserted Troubleshooting sequence 1 User interaction The scanner cover is open Close it before retrying the operation Troubleshooting sequence 1 User interaction The
4. Close the RHS 1 lock handles while turning these a little CW Close the LHS 2 lock handles while turning these a little CW Turning the handles CW while closing these will remove any slack and prevent introducing new and assure the best possible alignment of the carriages 39 FBA TSG 001 090306 Fig 4 10 Closing Lock Handles Replace the Glass Plate Be careful not to touch the underside or to damage the rulers along the sides If necessary clean the underside before replacing Clean using a micro fiber cloth and a mild streak free anti static glass cleaner Apply the cleaner to the cloth and not directly to the glass Dry completely using a clean micro fiber cloth Check and if necessary readjust Scan Width and CCD Centering 4 1 3 page 32 Scan Line Positioning Vertical Positioning 4 1 4 page 33 Mirror Carriage Adjustment 4 1 5 page 33 Replace all covers 40 FBA TSG 001 090306 4 2 6 Mirror Carriage Adjustment The aim of this adjustment is to make sure that the Scan Line has the exact same relative position in the aperture of the Lamp Carriage when the carriage is moved from start to end 1 gt Start SCANtest Run Test 33 A check mark to the left of the x axis will show if the adjustment is OK X Not OK v OK If the test fails determine the required correction 0 8x slope see 4 2 6 1 below Start Test 32 Adjust the upper mirror in the mirror carriage using the found
5. Software Oscilloscope Fig 4 3 Light Profile 34 FBA TSG 001 090306 4 2 2 Focus The aim of this adjustment is to focus the Scan Line on the surface of the glass plate IMPORTANT AR AS 6 7 8 The focus adjustment is factory optimized for all three colors Red Green and Blue Only change the focus adjustment if is absolutely necessary i e if the Scan Width is not within the limits given in 4 1 3 After replacement of the Camera Board CBx check the Scan Width It is ONLY necessary to adjust the focus if the Scan Width is not within the limits given in 4 1 3 The construction of the camera ensures that the optical axis of the lens is perpendicular to the scanning area and hence no alignment of the camera housing is necessary Always perform the Focus adjustment before adjusting the Scan Width see Interaction below Start SCANtest Select Test 9 Select Color Green default Select Light Profile Uncorrected default Select Adjust Pat moves the Lamp Carriage so that Scan Line is facing the build in adjustment pattern Loosen the Focus Lock Screw just enough to allow the Lens to be turned Turn the Lens Adapter to get an as uniform Focus signal as possible Tighten the Focus Lock Screw Interaction The Focus adjustment has big influence on the Scan Width adjustment Therefore the Scan Width must be checked and readjusted if necessary when the F
6. sees esses seo 44 5 1 RHS BndiCoyver Bronte 32224255 ELSE ee Cte Nr 44 5 2 LHS End Cover Pronto E 44 5 3 RAS End Cover Rear eee ERR 44 5 4 LHS End Cover ri eos 44 5 5 Glass Plate hi AAA eet ede die b it mie dei ei ern deii 44 5 6 Positive Pressure EAEE E la del Eege ele 44 5 7 Flex enee ty 44 5 8 Flex teen GEES EE 44 5 9 Lamp Cartage ee eerte ie rede ee 46 5 10 O E 46 5 11 IN ux E p 46 5 12 LSB Board and Elex e ette Rte dt GAN E 46 5 13 Stepper PEE 47 5 14 Safety Intetlock Switch SIS e Seefe e Reed IRI RAS dH 48 5 15 CRB Bo td ie eder Po E ae in Ee ial ee eae rin RR RP 48 5 16 Board neige EE A A la a 48 5 17 LMG Board SMPS PSU RFI Filter and Fan Electronics Box 50 5 18 SUD Bd Sn se Cl Shi aos dea LES ag 50 6 User Replaceable Parts S 54 6 1 White B ck sround eT ST ti 54 6 2 El GE 55 7 General Maintenan CC 56 7 1 Step by Step Procedure for General Maintenance 56 ZIJ Cleanthe Scanning Area nn ae ad ge e ear ia He E Re Le Hee eR DR PR E AEn eges 56 7 1 2 Check CCD Camera and Mirror Carriage Adjustme
7. 3 screws from top remove caps 4 screws along lower edge 5 3 RHS End Cover Rear 2 screws from top remove caps 5 4 LHS End Cover Rear 2 screws along lower edge 5 5 Glass Plate Remove all end covers Slide the glass plate to the left until it is free of the scanner Make sure to keep the glass plate horizontal while sliding 5 6 Positive Pressure Fan Remove all end covers Remove glass plate Remove EMI shield on bottom plate 8 nuts and 2 screws 5 7 Flex Cable Please refer to the following sections IBA Bottom Plate End section 5 8 IBA Board and Flex Cable page 44 LSB Lamp Carriage End section 5 12 LSB Board and Flex Cable page 46 5 8 IBA Board and Flex Cable Numbers in refer to Fig 5 1 and Fig 5 2 below Remove all end covers Remove Glass Plate Remove the IBA EMI Shield 1 Remove PVC flex cable guide strip fixing screws 2 at the IBA end Pull out the folded part of the flex cable from the EMI tunnel to the right 3 Remove Flex Cable EMI Bracket 4 44 FBA TSG 001 090306 Open the lock of the flex cable connector 5 by gently pulling at both ends Pull out the Flex Cable Remove the fixing nuts for the Flat Cable Fixing Bracket 6 Detach the cable for the Positive Pressure Fan Remove the IBA Board fixing nuts While lifting the IBA Board gently remove the flat cable When replacing observe the following That the flex cable is fully inserted in the connect
8. INTERLOCK SWITCH gt 24 V 12V CBMC CAMERA BOARD P S 5 1 100 240 Fig 2 3 AB51A ACS1A Block Diagram 10 FBA TSG 001 090306 3 Electrical Check and Adjustments Required Test Equipment Multimeter gt 10 Mohm PC with e SCANtest installed e Scanner Maintenance installed e USB 2 0 interface SCANtest is described in Chapter 8 page 57 On the following pages tests of the individual printed circuit boards are described as well as the adjustment of various sensors 11 FBA TSG 001 090306 3 1 SMPS Switch Mode Power Supply AA51A Only 3 1 1 AC Voltages CAUTION The connector and the components in the hatched area are connected directly to the mains voltage and constitute a risk of electric shock or injury to persons 3 1 2 DC Voltages Ref on Fig 3 1 DC Voltage CON pin 12 V 1 0 V CON2 pin2 3 5 3 0 0 1 V 2 pin4 5 8 GND CON2 pin6 N C 2 pin7 24 2 3 1 3 Adjustments NOTE The output voltages of the SMPS are all factory set and should normally not be adjusted The 5V output voltage should be no more than 5 3 measured between GND and 2 pin 2 3 on the SMPS and no less than 5 1 V measured between GND and D3 bottom on the CBK Board see Fig 3 4 page 17 If the voltage is not within these limits 1t may be adjusted by potentiometer VR1 on the SMPS see Fig 3 1 page 12 3 1 4 Fuses
9. 38 FBA TSG 001 090306 4 2 5 2 Setting Belt Tension Loosen the Drive Belt Tighteners Requires T20 L Key p n 0008V 354 or similar Inner most belts screws marked 1a 1b Both front and rear Outer most belts screws marked 2a 2b Both front and rear Fixing Screws for Outer Most Drive Belt Tighteners 2a 2b Fixing Screws for Inner Most Drive Belt Tighteners 1a 1b Fig 4 9 Drive Belt Tighteners Exercise the Drive Belt Tighteners up and down to make sure that they move freely The ones for the outer most belts are accessed by the set screw 3 while the inner most ones are accessed from the bottom through holes in the bottom plate 4 When the Tighteners move freely Outer Belts Press the Drive Belt Tightener down and observe that it moves a little upwards when released The belt tension is then OK Inner Belts Press the Drive Belt Tightener upwards and observe that it moves a little downwards when released The belt tension is then OK Thighten the Drive Belt Tighteners fixing screws First tighten the screws marked 1b and 2b When tightening 1a and 2a be careful not to move the position of the Drive Belt Tightener As exercising the Drive Belt Tighteners may have moved the carriages a little make sure they are still fully to the right by once again pressing by both hands like shown in Fig 4 8 Close all 4 drive wheel lock handles in the following way refer to Fig 4 10 page 40
10. Lamp OFF 117 3 FBA TSG 001 090306 PI If mounted turn fully CCW TP18 24V J8 pinl 14 1 8V 0 1V TP15 12V 0 3 TP13 GND 19 26V before SIS Safety Interlock Switch FBA TSG 001 090306 3 4 Camera Board AA51A Only 3 4 1 DC Voltages All test points referred to are shown in Fig 3 4 below All voltages are measured relative to test point J701 pin3 4 GND Note The CBK Board is covered by an EMC Cage and the test points are not accessible without removing the CBK Board EMI Cover Ref on Fig 3 4 DC Voltage Remarks 7701 pin3 4 GND D3 bottom 5 3 V 0 0 2 V From SUC SMPS D3 top 5 0 V 0 15 V from 5 3V D2 top 5 0 V 0 15 V Derived from 5 3V D4 bottom 12 0 V 1 0 From SUC SMPS used for CCD D4 top 11 6V 0 6 Derived from 12V C301 bottom 3 3 V0 1 V From SUC LMG D308 bottom 1 8 V0 1 V Derived from 3 3V 45V 11 6V 12V 5V 1 8V D3 top D4 top D4 bottom D2 top D308 bottom Camera Motor 5 3V GND 3 3V Output D3 bottom J701 pin3 4 C301 bottom Fig 3 4 CBK Component Layout 3 4 2 Functional Test SCANtest Test 7 Complete Hardware Test Test 9 Camera Adjustment 3 4 3 Markings AA51A CBKCdd where dd board revision number
11. PROCESSOR EXCEPTION 11 segment not present Troubleshooting sequence 1 Firmware PROCESSOR EXCEPTION 12 stack fault Troubleshooting sequence 1 Firmware PROCESSOR EXCEPTION 13 protection fault Troubleshooting sequence 1 Firmware PROCESSOR EXCEPTION 14 page fault Troubleshooting sequence 1 Firmware The scanner s smart card is either invalid or missing Check that the smart card has been correctly inserted into the card slot and that it is a valid type for the scanner Troubleshooting sequence 1 User interaction 2 Smart Card Reader board 3 Main controller board SUx 4 Related cabling No sense information Please insert media in the scanner Troubleshooting sequence 1 User interaction Please reload the media Troubleshooting sequence 1 User interaction The scanner operation was interrupted by a user Troubleshooting sequence 1 User interaction Media is currently being loaded by the scanner Please retry the operation when the media has been loaded Troubleshooting sequence 1 User interaction 73 FBA TSG 001 090306 Corrective Action Error Code Description 100 1005 U Media is currently being positioned by the scanner Please retry the operation when the media has been positioned Troubleshooting sequence 1 User interaction The scanner has paper jam Please reload the media Troubleshooting sequence 1 User interaction 100 1007 U
12. Placing the EMC Division Plate is in this case a little tricky as one should be careful not to lift the connector partly or fully out of J16 In fig 5 on page 64 it is described how to insert the flat cable edgewise in the slot in the division plate 60 FBA TSG 001 090306 10 1 AA51A Cable Routing Type 1 Brading should Adhere EMC Division Plate SUx Shield ET p d o 1 A 14 i Make sure this EMC ferrite is properly closed Camera Cable Fixation Plate Make sure no cables are or can come in contact with rotating parts Fig 10 1 AAS1A Cable Routing Type I 61 FBA TSG 001 090306 10 2 AA51A Cable Routing Type 2 Note location of cable tie on top of flat cable Brading should end here SUx Shield a Make sure this EMC EMC Division Plate ferrite is properly closed Camera Cable Fixation Plate Make sure no cables are or can come in contact with rotating parts Fig 10 2 AAS1A Cable Routing Type 2 62 FBA TSG 001 090306 10 3 AA51A Cable Routing Type 3 Please refer to next page for instructions on how to fold flat cable and place EMC division plate Bradi 21 Block Note location of cable tie oam Bloc here on top of flat cable SUx Shield D ME 255 Note location of this cable sm e 1 E yu Make sure this EMC EMC Division Plate ferrite is properly closed Camera Cable Fixation Plat
13. The scanner cannot reverse the media while the paper guide 15 in extended position Please reload the media manually Troubleshooting sequence 1 User interaction The scanner is calibrating Please retry the operation when the scanner has finished calibrating Troubleshooting sequence 1 User interaction The scanner s reject bin 1 either full or closed Please inspect it before retrying the operation Troubleshooting sequence 1 User interaction Read past end of medium Troubleshooting sequence 1 User interaction Read past beginning of medium Troubleshooting sequence 1 User interaction 100 2000 The scanner is powering up Please wait until the scanner is ready and retry the operation Troubleshooting sequence 1 User interaction 100 1006 100 1008 100 1009 c 100 1010 3 100 1011 R 100 2001 U Incorrect scanner status Please check the paper path and reload the media Troubleshooting sequence 1 User interaction 100 2002 U The scanner does not support this test command in normal mode Please restart test program Troubleshooting sequence 1 User interaction 100 2003 U The scanner does not support this command in test mode Please turn off the scanner and turn it on again Troubleshooting sequence 1 User interaction 100 2004 Read past end of tile 100 2005 Time out on request Troubleshooting sequence 1 PC cable PC hardware software etc
14. Troubleshooting sequence 1 Firmware pop request failed position unknown Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware pop request failed invalid command Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware pio event Troubleshooting sequence 1 Firmware 2 Related mechanical parts psi event Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware 3 Interface board IMx pcd event Troubleshooting sequence 1 Firmware psc event Troubleshooting sequence 1 Firmware psi message event Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware 3 Interface board IMx semPsp posted more than once FBA TSG 001 090306 9 lt Error Code Description Troubleshooting sequence 1 Firmware 100 50131 psp received unknown mail Troubleshooting sequence 1 Firmware 100 50132 mrsErrorTbl missing entry Troubleshooting sequence 1 Firmware 100 50133 unknown reboot command Troubleshooting sequence 1 Firmware 100 50190 pbl received invalid mail Troubleshooting sequence a 0 3 g 100 50191 3 mbPss creation failed Troubleshooting sequence 1 Firmware pss task creation failed Troubleshooting sequence 1 Firmware mbPss pending Troubleshooting sequence 1 Firmware pss
15. em 2 51 TEE 50 n 8 mi HESS 4988 TP 1V5 D 1 5V 1 25V Fig 3 7 SUG Component Layout 24 Edi eoo TP GND6 GND FBA TSG 001 090306 3 8 SKF Operator Panel 3 8 1 DC Voltages All test points referred to are shown in Fig 3 8 page 25 All voltages are measured relative to TP1 GND Ref on Fig 3 8 DC Voltage Remarks TP6 3 3V 0 1V Generated from 5 3V TP4 5 0 0 15 Generated from 5 3V 32 5 0 0 15 Generated from 5 3V 5 5 3V Supplied from SMPS via SUD 3 3V 5 25V TP1 GND C32 5 4 5V Switch 1 519 Switch 8 Fig 3 8 SKF Component Layout 3 8 2 Functional Test SCANtest Test 1 Scanner ID Switch Test 2 LED test Test 3 Key test 25 3 8 3 Scanner ID Switch SKF DIP Switch settings 519 see Fig 3 9 FBA TSG 001 090306 Ea DIEI AS OFF OFF OFF OFF OFF ON ON OFF 0x06 Transmission type 1 AB OFF OFF OFF OFF ON ON ON OFF Transmission a 2 For 51 the switch setting depends on transmission type see images below Please also refer to CRB switch settings in section 3 9 1 Transmission type I ABS1A Transmission type 2 AB51A An undefined switch setting may cause the Invalid Sca
16. lt 100 40075 S 100 40076 S 100 40084 Wei 100 40134 5 pe 83 FBA TSG 001 090306 Corrective Action Error Code Description 4 Related cabling Unable to calibrate analog offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling nable to calibrate analog gain roubleshooting sequence Switch Mode Power Supply SMPS Camera board CBx Main controller board SUx Related cabling nable to calibrate pixel offset roubleshooting sequence Switch Mode Power Supply SMPS Camera board CBx Main controller board SUx 4 Related cabling imed out on calibrating analog part roubleshooting sequence Switch Mode Power Supply SMPS Camera board CBx Main controller board SUx Related cabling An 178 white patch was 0 Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera A Unable to calibrate analog offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera B Unable to calibrate analog offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 T 2 3 4 T 2 3 4 100 40135 S 100
17. 1 07 End Cover Rear Left 1 08 End Cover Front Right 1 05 Cap for Fixing Screw 1 04 Streamer 1 06 End Cover Front Left Fig 5 7 Exterior Look 51 FBA TSG 001 090306 3 07 Inlet 3 09 RFI Filter 3 01 SMPS 3 05 CRx Board 3 11 Fuse 3 16 Insulation Foil 3 10 Insulation Foil 3 03 SUx Board 3 13 Drive Pullv 3 12 Vibration Grommet 3 14 Lock Bracket 3 08 Stepper Motor 3 02 LMG Board 3 04 SKF Board 3 15 Scanner Storage 3 06 Fan 51 Only Note that the above image shows AB51A and that AAS1A deviates slightly Fig 5 8 Parts in Electronics Box 52 FBA TSG 001 090306 2 02 LSB Board 2 04 Inverter 2 07 Fan 2 03 IBA Board 2 09 Flex Cable 2 10 End Stop Sensor 2 08 Interlock Switch 2 05 Lamp 2 11 Lamp Door 2 01 CBK CBM Board Fig 5 9 Interior Look Rear View 53 FBA TSG 001 090306 6 User Replaceable Parts 6 1 White Background The white background is fixed to the scanner top by Velcro Gently remove the plate starting in the upper right corner Do not pull in the White Background itself but in the lower thinner plate Pull in this part Fig 6 1 Replacing White Background When replacing the White Background e Open the Lid Place the White Background on the glass plate and make sure there is some space along all edges Gently close the Lid and press it firmly against the White Background Open the L
18. 1 data error Troubleshooting sequence 1 Main controller board SUx SUx CNTL RAM error Troubleshooting sequence 1 Main controller board SUx SUx LIN RAM error Troubleshooting sequence 1 Main controller board SUx SUx GAMMA RAM error Troubleshooting sequence 1 Main controller board SUx SUx INDEX RAM error Troubleshooting sequence 1 Main controller board SUx SUx LUT ATBS error Troubleshooting sequence 1 Main controller board SUx SUx LUT A error Troubleshooting sequence 1 Main controller board SUx SUx LUT B error Troubleshooting sequence 1 Main controller board SUx 100 50064 S SUx LUT C error Troubleshooting sequence 100 50051 100 50052 100 50053 100 50054 100 50055 100 50056 100 50057 100 50058 Wel 100 50059 100 50060 100 50061 100 50062 100 50063 Wei 87 FBA TSG 001 090306 Corrective Action Error Code Description 1 Main controller board SUx 100 50065 SUx Color space converter data error Troubleshooting sequence t Main controller board SUx 100 50066 SUx Color space converter coefficient error Troubleshooting sequence 1 Main controller board SUx 100 50067 SUx Position counter reset error Troubleshooting sequence 1 Main controller board SUx 100 50068 SUx Position counter count error Troubleshooting sequence 1 Main c
19. 32 4 Adjust the upper mirror in the mirror carriage using the found correction and slope e Positive Slope Turn adjustment screws CCW adjust Scan Lines upwards Negative Slope Turn adjustment screws CW adjust Scan Lines downwards 5 Re adjust Scan Line positioning see 4 1 4 page 33 6 Run Test 33 7 Ifthe test fails repeat 3 to 6 until it is OK 33 FBA TSG 001 090306 4 2 Detailed Description of Camera and Mirror Carriage Adjustment IMPORTANT After replacement of the Camera Board CBx do Check Scan Width If it is within the limits given in 4 2 3 Focus will also be OK CCD Centering 4 2 3 page 36 Scan Line Positioning Vertical Positioning 4 2 4 page 37 Mirror Carriage Adjustment 4 2 6 page 41 Run Scanner Maintenance 4 2 1 Light Profile The aim of this adjustment is to get undisturbed light profiles so that the following camera adjustments can be carried out APA Ge Start SCANtest Select Test 9 Select Color Green default Select Light Profile Uncorrected default Select Goto White moves the Lamp Carriage so that the Scan Line is facing the white background Loosen the Camera Back Plate Fixing Screws just enough to allow the camera back plate to be moved Using the Vertical Tilt Leavers adjust the position of the camera board so that you get an undisturbed light profile see figure below Check the light profiles for Red and Blue and readjust if necessary Tighten the Back Plate fixing screws
20. 334 DI PME 14 3 3 29 Lamp Om Problems 434 Weed ett inte e a e baa ee ine eee vine agen da 15 3 4 Camera Board AASTA Only dire rte rede diee edite 17 E DEV Heir 17 3 4 2 IT UA esee 17 DAD EE 17 344 e LEE 18 3 5 CBM Camera Board 51 ACS TA nn nn AA AAA A i ina 19 IXI TEE 19 3 5 2 Functional Test a a A ee iE dee Ze 19 3 5 3 O 10 1 AA A 19 RE MEN UD 20 3 6 SUD Scanner Controller Board 51 Only 21 OL VOUGGOS uad vd 21 3 6 2 BSEC 21 3 03 UNC LA 21 3 04 EE 21 3 6 3 Signal EEDs on the SUD Board Ee aee tano EE ee 21 3 6 0 Replacing the SUD Board A AA Aa id 21 3 7 SUG Scanner Controller Board 51 23 SAL DEVORA td dere 23 3 7 2 gt VU Ta Em 23 e TEE 23 SL MANS SS re ee cien er RA aida 23 3 7 5 Signal LEDs on the SUG Board EE 23 3 7 6 Replacing the SUG eode D eg 23 3 8 SKE Operator Panel de ata dt nad bius 25 IOA DE VIS tu SS ARS hs sash DUN ROR ERT USER Dalaba ces A Beast 25 382 FEunetiondl LEE aa et Ee BA dee ERREUR 25 DO Scanner ID EE 26 384 Markihgs sut ouod een ooa tenete date SUR t e 26 3 5 5 Operator Panel Layout siete edere rite ini eret qe e siepe 27 3 9 CRB Smart Card
21. 40136 e 100 40137 e 100 40138 Wei U T 1 2 3 4 U T 1 2 3 T T 1 2 3 4 100 40139 S 100 40170 100 40171 o 0 n 0 Kad ad Related cabling Camera C Unable to calibrate analog offset roubleshooting sequence 1 Switch Mode Power Supply SMPS 100 40172 Camera board CBx Main controller board SUx Related cabling Camera D Unable to calibrate analog offset roubleshooting sequence 1 Switch Mode Power Supply SMPS 100 40173 Camera board CBx Main controller board SUx Related cabling Camera A Unable to calibrate analog gain Troubleshooting sequence 100 40174 84 FBA TSG 001 090306 Error Code 100 40175 100 40176 100 40177 100 40178 100 40179 100 40180 100 40181 100 40182 100 40183 Corrective Action Description 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera B Unable to calibrate analog gain Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera C Unable to calibrate analog gain Troubleshooting sequence 1 Switch Mode Power Supply SMPS Camera board CBx Main controller board SUx Related cabling Camera D Unable to calibrate analog gain roubleshooting sequence 1 Switch M
22. 51 16 An internal CTX_xxx driver error occured 51 17 The driver specified was to old 51 18 U No supported scanner was found Please verify that your scanner is properly connected and then retry the operation 51 19 The driver for the scanner can not be found Please reinstall the software to correct the issue 51 20 was not possible to close the library because a scanner is not closed 51 21 R The calling program tried to open an already open scanner 51 22 The calling program tried to do on a closed scanner 51 23 The calling program tried to close an already closed scanner 51 24 R The calling program tried to open an unknown handle 51 25 The ST thread failed to return within 30 secs 51 26 Internal command error in driver Please restart application or system 51 27 Windows failed to lock STI WIA device Please reboot your system 51 28 Windows failed to unlock STI WIA device Please reboot your system 51 29 U The connection to the scanner have been lost Please restart the application 51 30 U Unable to find scanner Please check cabling between scanner and PC and restart the application Alternatively restart your system 51 31 U The scanner is currently reserved by another application or user Please wait for the reservation to expire 51 32 U The operation was aborted due to an internal Windows Error Please restart the application 70 FBA TSG 001 090306 5 lt 2 Er
23. 6 Test 12 Adjustment of Y Axis Scaling Purpose To adjust the Y Axis Scaling Description The scaling dpi in the mechanical scan direction Y Axis depends on the speed of the stepper motor relative to the scanline Exposure Time The default motor speed can be changed 1 either from Test 12 or by using the Scanner Setup Correction factor option of WIDEimage The correction factor is stored in the Flash Memory on the SUx Board 8 7 13 Switch Scanner to Test Mode Purpose To switch the scanner back to Test Mode Useful if the scanner gets out of Test Mode e g if it has to be turned OFF ON during troubleshooting 8 8 Test 21 SCANdump Purpose To create a file SCANdump con which contains Light Profiles and other scanner data for diagnostics purposes Description The file SCANdump con will be placed in the directory pointed to by the SET TEMP environment variable The files contained in SCANdump con may be unpacked by SCANview by double clicking on SCANdump con The unpacked Light Profiles may be viewed by SCANview If other files are included use an appropriate reader or viewer 8 9 Test 31 LMx Communication Test Purpose To test the communication between the controller board SUx and the lamp and motor driver board LMx 58 FBA TSG 001 090306 8 10 Test 32 Scan Line Positioning Purpose To support CCD Camera adjustments Description Test 32 shows a screen image used to place the Scan Line in the
24. Fuse is not replaceable E SGK UU ww Bal 1 E 2 d 12V 1 0 2 a y us Es aeu uo 12V 2 5 34 pin 2 3 5 3V 5 3V 0 0 1 AN ee GND pin 4 5 CONT KN E dA 27 gt p 2 GND GND 5s Kor PA LA pin 6 V D E NG KON EEN 4222274 CON2 pin 7 g Pu Aon dw 2 PF AE er 3 24 2 NN pin 8 Jb aut utut uf f d S 4 Potentiometer VR1 Fig 3 1 SMPS Test Points 12 FBA TSG 001 090306 3 2 SMPS Switch Mode Power Supply AB51A AC51A 3 2 1 AC Voltages CAUTION The connector TB1 and the components in the hatched area are connected directly to the mains voltage and constitute a risk of electric shock or injury to persons 3 2 2 DC Voltages Ref on Fig 3 2 DC Voltage TB2 pin 1 2 5 3 0 0 1 TB2 pin 3 4 5 6 GND TB2 pin 7 12 5VE05V TB2 pin 8 24 V 1V 3 2 3 Adjustments IMPORTANT The output voltages of the SMPS are all factory set and should normally not be adjusted The 5 3V output voltage should be no more than 5 3 V measured between GND and TB2 pin 1 2 5 3V on the SMPS and no less than 5 1 V measured between GND and D3 bottom on the CBK board If the voltage is not within these limits it may be adjusted by potentiometer VR1 on the SMPS 3 2 4 Fuses
25. Reader ki eee ini 28 3 930 CORB SWit EE 28 FBA TSG 001 090306 EE 28 3 93 Signal LED on the CRB Board iis A 29 3 10 SSU Scanner Storage Unit AB51A ACSIA only n nennen 30 3 I0 F E EE 30 3102 EE 30 3 10 3 Replacing the Scanner Storage Unit 30 4 Camera and Mirror Carriage Adjustment 1 201 esee esee ee eite reen rear 31 4 1 Overview of Camera and Mirror Carriage Adjustment essen 32 ALO HII E Ix 32 412 lt POCUS xe adonde deed ari d degit aem ad tdt t a Ra an eel GRRE 32 413 Scan Width and 32 4 1 4 Scan Line Positioning Vertical 33 4 1 5 Mirror Carriage AdJUstreht i eee epitheto 33 4 2 Detailed Description of Camera and Mirror Carriage Adjustment esses 34 ADA Tight Profile S RR i et ERE eter ie re 34 4220 Poul D EE ign EE VE QI 35 4 2 3 Scan Width and CCD Centering 36 4 2 4 Scan Line Positioning Vertical 27 4 25 Lamp and Mirror Carriage Initial Position and Belt Tension Setting a 38 42 60 Mirror Carriage Adjustments nit esee Uer bred eter WL ee 4I 5 Disassembly and Assembly 1 1 seta stia stats toss tone ease eas ta
26. TSG 001 090306 C184 1 25 TP 1V8D CJ z 1550 e 8888 TP 5V0 DI 168 TP 2V5 D 5 0 1 25 E o ED EN ED EN Ei 5 du 2 6 up Sch E 0 RG ama 00 TP 5V_ 5 3V 12 12 5V d 901 1 25V Supplied directly from the SMPS LS TP 1V5 D 15 er 63 858888 EV S WB d 1553 Barne 754 TP_GND6 1 25 OND Fig 3 6 SUD Component Layout 22 FBA TSG 001 090306 3 7 SUG Scanner Controller Board AB51A AC51A All test points referred to below are shown in Fig 3 7 page 24 voltages are measured relative to test point GND6 3 7 1 DC Voltages Ref on Fig 3 7 DC Voltage Remarks TP 12V 12 V 1 0V Supply for Camera Board TP 5V 5 3 V 0 0 2 V Supply for Camera Board TP 1V5 D 15 V 0 1 V TP 5V0 DI 5 1 V 0 1 0 2 V Derived from 5 3V C168 125V 0 1 V C184 C901 C197 TP 1V8D 1 8 V 0 1 V TP 2V5 D 25 V 0 1 V 3 7 2 Adjustments No adjustments 3 7 3 Functional Test SCANtest Test I Scanner Information Test 7 Complete Hardware Test 3 7 4 Markings Note SUG variant depends on scanner model 5 SUGAdd 51 SUGAdd where dd board revision number 3 7 5 Signal LEDs on the SUG Board The
27. camera D blue Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3032 U Error calibrating camera E red Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3033 U Error calibrating camera E green Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3034 U Error calibrating camera E blue Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3035 U Error calibrating camera F red Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3036 U Error calibrating camera F green Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3037 U Error calibrating camera F blue Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3038 Error programming multiplier FLASH 100 3039 Controller error Dither RAM R W error 100 3040 Controller error Amp RAM R W error 10
28. error Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUx IMx SCSI 0 register error Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUx IMx SCSI 0 FIFO error Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUx IMx SCSI 1 reset error Troubleshooting sequence Corrective Action 100 50501 100 50502 100 50503 Wel 100 50504 100 50505 D 100 50506 D 100 50507 100 50508 100 50509 100 50511 100 50512 Wel 100 50513 100 60029 Wel 100 60030 100 60031 5 100 60032 5 93 FBA TSG 001 090306 Corrective Action Error Code Description 1 Interface board IMx 2 Main controller board SUx 100 60033 IMx SCSI 1 register error Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUx 100 60034 IMx SCSI 1 FIFO error Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUx 100 60082 IMx USB chip error Troubleshooting sequence 1 Interface board IMx 2 Main controller board SUx 100 60083 IMx wrong board version installed Troubleshooting sequence __ 1 Interface board IMx 2 Main controller board SUx 100 60085 IMx 1394 chip error Troubleshooting sequence 1 Interface board IMx 2 Main controll
29. event Troubleshooting sequence 1 Firmware stitch write failed Troubleshooting sequence 1 Main controller board SUx pmb validation failed Troubleshooting sequence 1 Main controller board SUx pointer out of range Troubleshooting sequence 1 Firmware Incorrect camera board Please check all camera board types Troubleshooting sequence 1 Firmware Incorrect SUx CBx combination Please validate the combination for this scanner Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling 4 Firmware invalid timeout task Troubleshooting sequence 1 Firmware invalid data length Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware semPsp already owned by this SCSI unit Troubleshooting sequence 1 Firmware semPsp not released Troubleshooting sequence 1 Firmware 100 50192 R 100 50193 E 100 50194 100 50195 100 50196 100 50197 2 100 50198 100 50199 5 100 50200 100 50201 100 50202 100 50203 91 FBA TSG 001 090306 E 2 9 2 2 Error Code Description 100 50204 R new failed out of memory Troubleshooting sequence 1 Firmware 100 50206 R Light profile flash space overrun Troubleshooting sequence 1 Firmware 100 50207 pkb ta
30. fetus 67 11 Appendix A Physical Placement of the Scanner eee eee 68 12 Appendix B Replacing Drive soo 69 13 Appendix Error Codes po nese 70 FBA TSG 001 090306 List of Figures Fig 2 1 Erase Restore Parameter Blocks iii id 8 Fre 2 2 AASTA Block Dia e EE 9 Fig 2 3 51 ACSIA Block Dagram AG SN Anna AA Kan aa 10 EK EE 12 E1g 3 2 5MPS Compotient Eayout A Een 13 Fig 3 3 LMG Component Layout idonee ere tie e R Ee ed de UP ER ER HR 16 Fig 3 4 Component Layout esses eere enne eene nennt entren e AAA a 17 Fig 3 5 CBM Component Layout nn Dah Ke AAA An Dahan Aa nn Ana an Ann Anna 19 Fig 3 6 SUD Component Layout miii ae 22 Eig 3 7 SUG Component Layout Sd e AE 24 Fig 3 8 SKF Component Layout cies dini AAA AG 25 3 9 Operator Panel Layout ta De 27 Fig 3 10 CRB Component Layout 29 IS AP desserter do el 31 Ig O A ONO 31 LE EEN 34 Fig 4 4 EE 35 A ae tene 36 Fig 4 6 Test 32 OK Scan Line Positioning on doen ieee KANAN ire eee RENE An EE SES 37 E15 4 7 Drive Meel su eee hara eue Seen 38 Fig 4 8 Initial Position for C rriages iii tectorio ces te reed Po sa 38 Fig 4 9
31. firmware was not downloaded properly Please try to download the firmware again Troubleshooting sequence 1 User interaction 2 Main controller board SUX Unknown firmware error Troubleshooting sequence 1 User interaction Unable to adjust camera A up Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Unable to adjust camera B up Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Unable to adjust camera C up Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Unable to adjust camera D up Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Unable to adjust camera E up Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Unable to adjust camera F up Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Unable to adjust camera A down Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Unable to adjust camera B dow
32. three signal LEDs on the SUD board are for debugging purposes only The ON OFF pattern displayed by these LEDs is not intended for general troubleshooting 3 7 6 Replacing the SUG Board When installing a new SUG board the scanner serial number is read from the smart card IMPORTANT You must confirm to use the read number within 30 seconds by pressing the Enter key on the operators panel otherwise the scanner will display an error 100 50303 No serialnumber In this case either reboot the scanner or use SCANtest to enter the serial number found on the marking label on back of the scanner A spare SUG board may not contain the correct firmware Install the correct firmware from the CD which comes with the board After replacement of SUG Board run Scanner Maintenance 23 TP 5V0 DI C168 5 0V 1 25 ore TP 5V 5 3V TP 12V 12 5V Supplied directly from the SMPS TP 2V5 D 184 2 5V FBA TSG 001 090306 TP 1V8D ea QUE Grane 8 H aw ams zs t 5 fen p ABR BARAH DS ORRSR BRE r BR nn BEES HA E ca A pase acae ne 108 man E r CCS 2879 SS m Kat cB gt gt n rug 2 Dg E ca 87 m En Beata
33. 0 3041 R Controller error Unexpected external int 100 3042 Controller error Unexpected serial port int 100 3043 Controller error Unexpected software timer int 100 3044 Controller error Unexpected HSO int 100 3045 R Controller error Unexpected HSI DATA int TI FBA TSG 001 090306 5 9 lt Error Code Description 100 3046 Controller error Unexpected ad int 100 3047 Controller error Unexpected timer overflow int 100 3048 Controller error Unexpected shftfull int 100 3049 Controller error Program terminated 100 3050 Controller error In main state machine 100 3051 The scanner s ID switch has been set to an invalid value Please change switch setting Troubleshooting sequence _ t Smart Card Reader board CRx 2 Main controller board SUx 3 Related cabling 100 3052 SCB board error 100 3053 CCB CCE board error 100 3054 S Unable to write to EEPROM FLASH Troubleshooting sequence 1 Main controller board SUx 100 3055 Flash error Vpp low 100 3056 Flash error Unable to erase 100 3057 Flash error Unable to program 100 3058 SCU board error Troubleshooting sequence 1 Main controller board SUx 100 3059 CBx board error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling 100 3060 PPU board error 100 3061 S IMx board error Troubleshooting sequence 1 Interfa
34. 0 4004 R Logical unit not supported Troubleshooting sequence 1 PC cable PC hardware software etc Invalid value in CDB Troubleshooting sequence 1 PC cable PC hardware software etc An invalid field in the parameter list was set to a value Troubleshooting sequence 1 PC cable PC hardware software etc 100 4007 An unsupported field in the parameter list was set to a value Troubleshooting sequence 1 PC cable PC hardware software etc A field in the parameter list was set to an invalid value Troubleshooting sequence 1 PC cable PC hardware software etc Invalid bits in identify message Troubleshooting sequence 1 Firmware Command phase error Troubleshooting sequence 1 Firmware 2 PC cable PC hardware software etc 3 Interface board IMx Overlapped commands attempted Troubleshooting sequence 1 Firmware 2 PC cable PC hardware software etc 3 Interface board IMx The scanner operation was interrupted by a user Troubleshooting sequence 1 User interaction The scanner s ID switch has been set to an invalid value Please change switch setting Troubleshooting sequence 1 Smart Card Reader board CRx 2 Main controller board SUx 3 Related cabling 100 8149 U The scanner s smart card is not a valid type for this scanner Please replace it with a valid card Troubleshooting sequence 1 User interaction Keyboard check failed Troubleshooting sequen
35. 1 090306 7 General Maintenance General Maintenance consists of the following steps Cleaning the Scanning Area Checking the CCD Camera and Mirror Carriage Adjustments Running Scanner Maintenance 7 1 Step by Step Procedure for General Maintenance 7 1 1 Clean the Scanning Area Turn the scanner power OFF and disconnect the power plug Open the Lid and clean the White Background Plate using micro fiber cloth and mild streak free anti static glass cleaner Apply the cleaner to the cloth and not directly to the Background Plate Clean the top of the glass plate using micro fiber cloth and mild streak free anti static glass cleaner Apply the cleaner to the cloth and not directly to the glass Dry the glass plate completely using clean micro fiber cloth If slight dust or smoke film can be seen underneath the scanner glass this should not be an issue The underneath side of the glass is outside of the focal point and may not impede the output of the scanned information If the scanning is being affected by dust or smoke film underneath the glass plate it need cleaning and should be cleaned as described for the top of the glass plate Slight dust or smoke film on the mirrors should not be an issue The mirror surfaces are outside of the focal point and may not affect the scanning But if is belived that the dust or smoke film is a problem clean the mirrors a described for the glass plate DO NOT APPLY ANY UNNE
36. 100 50079 100 50080 D 100 50081 5 100 50088 100 50089 100 50090 100 50091 88 FBA TSG 001 090306 Corrective Action Error Code Description 1 Main controller board SUx 100 50092 SUx Parameter block write failed Troubleshooting sequence t Main controller board SUx 100 50093 SUx Profile block erasure failed Troubleshooting sequence 1 Main controller board SUx 100 50094 SUx Profile block write failed Troubleshooting sequence 1 Main controller board SUx 100 50095 SUx Flash block erasure failed Troubleshooting sequence 1 Main controller board SUx 100 50096 SUx Flash block write failed Troubleshooting sequence 1 Main controller board SUx SUx Unknown flash device type Troubleshooting sequence 1 Main controller board SUx pad task creation failed Troubleshooting sequence 1 Firmware pcd task creation failed Troubleshooting sequence 1 Firmware pbl task creation failed Troubleshooting sequence 1 Firmware err task creation failed Troubleshooting sequence 1 Firmware pio task creation failed Troubleshooting sequence 1 Firmware pop task creation failed Troubleshooting sequence 1 Firmware psn task creation failed Troubleshooting sequence 1 Firmware psc task creation failed Troubleshooting sequence 1 Firmware psi task creation failed Troubleshooting sequence 1 Firmware psp task cr
37. AM error Troubleshooting sequence t Camera board CBx A 2 Main controller board SUx 3 Related cabling 100 40046 S CBx Camera D EVEN LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling CBx Camera A ODD LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera B ODD LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling CBx Camera C ODD LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling CBx Camera D ODD LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling CBx FPGA CB status error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling CBx FPGA CB done error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling CBx Camera cables misplaced Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUX 3 Related cabling Unable to basic calibrate Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUX 100 40047 S 100 40048 S 100 40049 S 100 40050 S
38. C Voltages Ref on Fig 3 6 DC Voltage Remarks TP 12V 12 1 0 Supply for Camera Board TP 5V CAMI 5 3 V 0 0 2 V Supply for Camera Board TP 1V5_D 1 5 V0 1 V TP 5V0 DI 5 1 V 0 1 0 2 Derived from 5 3V C168 1 25V 0 1 V C184 C901 C197 TP 1V8D 1 8 V 0 05 V 3 6 2 Adjustments No adjustments 3 6 3 Functional Test SCANtest Test 1 Scanner Information Test 7 Complete Hardware Test 3 6 4 Markings Note SUD variant depends on scanner model 51 SUDAdd where dd board revision number 3 6 5 Signal LEDs on the SUD Board The three signal LEDs on the SUD board are for debugging purposes only The ON OFF pattern displayed by these LEDs is not intended for general troubleshooting 3 6 6 Replacing the SUD Board When installing a new SUD board the scanner serial number is read from the smart card IMPORTANT You must confirm to use the read number within 30 seconds by pressing the Enter key on the operators panel otherwise the scanner will display an error 100 50303 No serialnumber In this case either reboot the scanner or use SCANtest to enter the serial number found on the marking label on back of the scanner A spare SUD board may not contain the correct firmware Install the correct firmware from the CD which comes with the board After replacement of SUD Board run Scanner Maintenance 21 FBA
39. CESSARY FORCE TO THE MIRRORS Doing so may affect the adjustment of the Mirror Carriage The location of the mirrors is shown in Fig 4 1 page 31 7 1 2 Check CCD Camera and Mirror Carriage Adjustment Procedure for Check and Adjustment see chapter 4 page 31 If necessary re adjust the CCD Camera and or Mirror Carriage 7 1 3 Run Scanner Maintenance To ensure a optimum calibration the scanning area must be clean and the CCD Camera and Mirror Carriage adjustments within limits Procedure Place the SM Calibration Sheet Start Scanner Maintenance Follow the instructions given on the screen 56 FBA TSG 001 090306 8 SCANtest The purpose of the scanner test program SCAN test is to support troubleshooting and adjustment When SCANtest 6 has been started the scanner is switched into Test Mode and the Diagnostic LED Indicator on the Operator Panel 15 turned ON SCANtest 21 Scan Dump 5 Lamp Test 31 LMx Communication test 6 Motor Test 32 Scan Line Positioning 7 Complete Hardware Test 33 Mirror Carriage Adjustment 9 Camera Adjustment 12 Adjust Scaling 13 Switch Scanner to Test Mode Exit Fig 8 1 Scanner Test Program Menu Test 1 Scanner Information Test 5 Lamp Test Test 6 Motor Test Test 7 Complete Hardware Test Test 9 Camera Adjustment Test 12 Adjust Y Axis Scaling Test 13 Switch Scanner to Test Mode Test 21 Scan Dump Test 31 LMx Communication T
40. Drive Belt Tighteners iuro eed RH e e hie ette e ir ee eie 39 Fig 4 10 Closing Lock Handles A ee et ett etes 40 Fig 4 11 Test 33 OK Mirror Carriage Adiustment ne a aa enne nenne nnne nnne nenne 41 Fig 4 12 Mirror Carriage Adjustment Screws 41 LE E e KEE 42 Fig 4 14 Scan Line Position Correction 43 Fig 5 1 Board and Flex eee edente d 45 Fig 5 2 IBA Board and Flex Cable 2 en ann an An AAA AAA An adnan nan ASA e daa 45 Fig 5 3 Removing LSB Board et ae net ia EES El 46 Fig 5 4 LSB Board and Flex Cable Light Carriage End 47 Fig 5 5 Lamp Carriage Bottom View ice die ete 47 Fig 5 6 Replacing Boada EENEG 49 F19 5 1 Exterior book die ee 51 F16 5 8 Parts in Electronics BOX rasstedet etat 52 Fig 5 9 Interior Look Rear View 53 Fig 6 1 Replacing White Background AAA 54 Fig 8 1 Scanner Test Program Ee ede 57 Fig 10 1 AASIA Cable Routing Type le 61 Fig 10 2 AASIA Cable Routing Type 2 eene nennen nene ane nnne 62 Fig 10 3 AASIA Cable Routing Type 3 63 Fig 10 4 AAS1A Folding Flat Cable and Placing EMC Division Plate 64 Fig 10 5 51 ACS1A Cable
41. No service replaceable fuses TB2 pin 1 2 5 3V 0 0 1 77 gt e oe ee e 2 ee ez e e TB2 3 6 GND 2 pin 7 4 12 5 0 5 NI 2 8 24 1 DD 0000 oO oO VR1 5 3V Adjust Fig 3 2 SMPS Component Layout 13 FBA TSG 001 090306 3 3 LMG Lamp and Motor Driver Board All test points referred to are shown in Fig 3 3 below All voltages are measured relative to test point TP4 or TP13 GND 3 3 1 DC Voltages Ref on Fig 3 3 DC Voltage Remarks TP4 GND TP13 GND TP8 3 3V 0 1V TP9 5 3V Supplied from SMPS TP10 12 5V Supplied from SMPS TP14 1 8V 0 1V TP15 12V 0 3V TP16 5V 0 15V TP18 24V Supplied from SMPS J17 3 19 26V Lamp Inverter Voltage See section 3 3 5 for trouble shooting 3 3 2 Functional Test SCANtest 6 Test 5 Lamp Test Test 6 Motor Test Test 31 LMx Communication Test 3 3 3 Fuses The type and rating of the fuse on the LMFA Board is Fl 2 0 250 type IEC 127 2 5 UL R C CAUTION For continued protection against risk of fire replace only with same type and rating of fuse 3 3 4 Markings 51 LMGA AB51A LMGB 51 LMGB where dd board revision number 14 FBA TSG 001 090306 3 3 5 Hints Lamp On Problems If shorted lamp is on independent of control signal from the scanner controller board If shorting JP1 switches on
42. P switch see section 3 9 page 28 5 16 CBK Board Numbers in refer to Fig 5 6 below Remove LHS end covers Remove CBK Board EMI Cover 1 This is done by removing the fixing screw and then gently slide the cover to the left as indicated by the arrow Remove the EMI Clamp 2 for the flat cable braiding Disconnect the Flat Cable Be careful not to damage it the following it may be easier to remove the complete camera from the scanner but experienced technicians may proceed without doing so If removing the camera be careful to place it in exact the same position use a pen or the like to mark the position Doing so will make the final camera adjustment easier Be careful not to turn the Scan Width Adjustment Screw 3 Remove the Alignment Spring 4 Remove the 2 Pull Down Forward Springs 5 Remove the 4 Camera Fixing Screws 6 Lift out the Camera Remove the 2 fixing nuts Nut 1 and Nut 2 Loosen and only loosen Nut 3 As this nut is hard to access a special key is needed 51754228 Be careful not to damage components on board Remove the Board by lifting the RHS end while shifting the board a little to the right to get free of Nut 3 48 FBA TSG 001 090306 Install the new CBK Board by performing the above in reverse order fiber cloth and a mild streak free anti static glass cleaner Apply the cleaner to the careful to t
43. Restore Parameter Blocks Note Always run Scanner Maintenance after Erasing Parameter Blocks FBA TSG 001 090306 2 4 Block Diagrams 2 4 1 AASIA Block Diagram USB USB A E E EE 2 0 4 1 1 EH 5 print ase LCAC LAMP CARTRIDGE LAMP L LINEX INVERTER DETACH LSBA SWITCH LIGHT SENSOR AND CONN BOARD FAN IBAA OPERATOR PANEL INTERCON FAN BOARD LMGA SUDA LAMP AND MOTOR SCANNER DRIVER CONTROLLER CARRIAGE FAN SENSOR CARRIAGE MOTOR INTERLOCK SWITCH 24V CBKC 12V PSU CAMERA BOARD 5V POWER SOLUTION 1 AL 085U T124 DH DH DH H DH DH H H H DH H DH DH DH DH D BOARD DH DH H DH DH H DH DH H H H DH DH H H 100 240 Fig 2 2 AAS1A Block Diagram FBA TSG 001 090306 2 4 2 AB51A AC51A Block Diagram USB USB HEN 20 L 4 2 0 Voile E AUX eee print 7 LCAC D D LAMP CARTRIDGE i D D LAMP L INVERTER Storage Ed SMART CARD READER SWITCH DH BOARD FAN IBAA SKFB INTERCON OPERATOR PANEL i SE LMGB SUGA ES LAMP AND MOTOR SCANNER p DRIVER CONTROLLER 8 2 CARRIAGE i FAN SENSOR CARRIAGE MOTOR
44. SUD Board variant A revision 02 The B is of no importance and should be neglected The revision number is updated only if the functionality of the board has been changed Updated boards will always be backwards compatible 2 3 Downloading Scanner Firmware The scanner firmware is stored in Flash Memory on the SUD Board Firmware is downloaded to the scanner through the USB 2 0 interface please refer to any readme txt on the firmware disk for download instructions The download program is started by double clicking the self extracting firmware file It is recommended to disable WIDEsystem before upgrading the firmware to prevent any possible problems caused this program accessing the scanner during the upgrade Scanner firmware is available on the support home page FBA TSG 001 090306 2 3 1 Erase and Restore Parameter Blocks When trouble shooting it may be advisable to clear the parameter blocks in the scanner to reset these to default values The parameter blocks can be erased from Scanner Maintenance by right click on the Title Bar and select Erase Parameter Blocks from the pull down menu Scanner Alt F4 Run calibration only Erase Parameter Blocks This wizard will help About Scanner Before proceeding About Scanner Maintenance Calibration includes camererangrme calibration to comply to the sRGB standard Press Next to start scanner calibration Fig 2 1 Erase and
45. Switch Mode Power Supply SMPS 5 Main controller board SUx U The scanner does not support this test command in normal mode Please restart test program Troubleshooting sequence 1 User interaction U The scanner does not support this command in test mode Please turn off the scanner and turn it on again U Troubleshooting sequence 1 User interaction U The scanner is initializing Please retry the operation when the scanner has finished initializing Troubleshooting sequence 1 User interaction The scanner is warming up Please retry the operation when the scanner has finished warming up Troubleshooting sequence 1 User interaction U The scanner cannot reverse the media while the paper guide is in extended position Please reload the media manually Troubleshooting sequence 1 User interaction U The scanner is calibrating Please retry the operation when the scanner has finished calibrating Troubleshooting sequence 1 User interaction Invalid firmware CRC Troubleshooting sequence 1 User interaction 2 Main controller board SUx U The scanner is on standby Please turn on the scanner and retry the operation when the scanner is ready Troubleshooting sequence 1 User interaction Invalid identify message Troubleshooting sequence 1 Firmware Logical unit not supported Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmwa
46. TITLE DOC NO PREPARED BY AUTHORIZED DISTRIBUTION ISSUE REVISION DATE This document is the property of Contes A S The data contained herein in whole or in part may not be duplicated used or disclosed outside the Recipient for any purpose other than to conduct technical evaluation This restriction does not limit the Recipients right to use information contained in the data if it is obtained from another source without restriction Ax51A Technical Service Guide FBA TSG 001 FDN LM JR Tegningsarkiv Svendborg 1 DD 1 1 7 090306 FBA TSG 001 Kul contex Document Revision Record WHEN IMAGING MATTERS CHANGED PAGES DATE AFFECTED BRIEF DESCRIPTION OF CHANGE 060215 FDN LM Original issue of document 060328 LM Block Diagram added Missing reference to 4 2 5 1 in 4 2 5 added Attempt to clarify formula in 4 2 5 1 060505 Description of placement of scanner added List of error codes updated 060522 Description of LMG added 060921 Layout for SUD added More detailed description on replacing Flex Cable Description of Lamp and Mirror Carriage Initial Position and Belt Tension Setting added Description on replacing CBK board added Cable routing for newer scanners added Minor corrections 070626 added CRB board chapter corrected Minor corrections updates 080410 ACS1A added 090306 Fig 2 3 updated 4 1 5 and 4 2 6 Mirror Carriage Adjustment Re adjust Scan Line positioning added
47. after adjustment of upper mirror and before running test 33 FBA TSG 001 090306 Table of Contents 1 Introduction AAA 7 2 General Information nini di die 7 2 1 Screws Secured by Sealing Lacoer 7 2 2 Marking Codes for Circuit dass 7 2 3 Downloading Scanner ee a anna ana ekeke ener 7 2 3 1 Erase and Restore Parameter 8 2 4 Block Diagrams LAN Dn An coa 9 24 1 AASTA Block RE 9 2 42 5 ACSIA Block Diagram reonrnronvnrnrnvennvnenrnvennnnenrrvennnnenrrvennnnenravennenenrssennenennsvennensnrsvennensnrssennensnrsesnnen 10 3 Electrical Check and Adjustments seesseessvessenseenversvensvennessevsnnvennennnennsennsnnneensenneenseenseensessenssnnsnnennessnesnnesnnennne 11 3 1 SMPS Switch Mode Power Supply AAS1A Only 12 AC Voltages tess aksent et ie eege been 12 BAZ DE Voltage 12 E Ee WEE 12 ME MENTA 12 3 2 SMPS Switch Mode Power Supply 51 13 DL AC KOL eeneg EES EE is 13 3 22 DE EE 13 3 23 AUS MENS dk E EES ENEE En 13 9224594 e m A BA SETERS 13 3 3 LMG Lamp and Motor Driver Board 14 33A Voltages meent eie a A A Aa ney 14 332 Functional Testo A ii 14 SEMEN QA En 14
48. ake sure no cables are or can come in contact with rotating parts Fig 10 5 5 51 Cable Routing 65 FBA TSG 001 090306 10 5 AA51A Wiring Diagram Fig 10 6 51 Wiring Diagram 66 FBA TSG 001 090306 10 6 AB51A AC51A Wiring Diagram ASIA AA SO mses Se eee ARSS A ADE SE EE SEE Fig 10 7 ABS1A 51 Wiring Diagram 67 FBA TSG 001 090306 11 Appendix A Physical Placement of the Scanner Please follow the guidelines below for optimal safety scanner functionality and scanning results Physical Placement of the Scanner Your wide format flatbed scanner should be placed on a stabile level and completely flat plane surface such as a sturdy table If convenient you can place the backend of the scanner against a wall The lid will not open all the way back and stops at an approximate 650 angle It is very important to follow the instructions below to ensure the scanner is setup with optimal stability and without tension on the scanner s frame Failure to do so can produce poor scanning results and cause damage to the scanner device over time The scanner rests on feet placed at the bottom of the scanner Some flatbed scanner models have 4 adjustable feet while later fl
49. anner Storage Unit AB51A AC51A only The Scanner Storage Unit is used as temporary storage when making multiple copies or when making WEB scans When the scanner boots the temporary storage area is reformatted and all files deleted Settings made using the JET Panel are saved on a different area of the Scanner Storage Unit These settings are permanent 3 10 1 Functional Test The Scanner Storage Unit is tested as a part of the SUx board Test 7 Complete Hardware Test 3 10 2 Markings No marking 3 10 3 Replacing the Scanner Storage Unit When replacing the Scanner Storage Unit configuration and setup made using the JET Panel will be lost 30 FBA TSG 001 090306 4 Camera and Mirror Carriage Adjustment Fig 4 1 shows the light path in Ax51A The CCD Camera is stationary while the Lamp Carriage and the Mirror Carriage are moving In order to keep the optical distance constant the Mirror Carriage moves with half the speed of the Lamp Carriage CCD Camera Lamp Carriage Mirror Carriage Fig 4 1 Light Path An overview of the Camera and Mirror Carriage adjustments is given in chapter 4 1 and a detailed description of each adjustment in chapter 4 2 The Camera and Mirror Carriage adjustments are OK if e Focus signal looks OK is OK Test 9 e Scan Width and CCD Centering is OK Test 9 Test 33 is Pe Scan Width Camera Fixing Screws Adjustment Screw AN Came
50. atbed models have 3 fixed feet and 2 adjustable feet a total of 5 feet See the instructions below for each type of feet configuration 4 Feet Models 1 These scanners are more sensitive to uneven surfaces and it 15 best to ensure that you have completely plane surface 2 Position tighten all four feet all the way up so they all have an equal height 3 Place the scanner on the flat surface aligned in its optimal position for usage 4 You can make slight adjustments to the feet if necessary Use a long object to get in under the scanner and rotate the feet to lengthen them Only very slight adjustments are acceptable If major adjustments are required you should find another table with a flatter surface 5 Feet Models 1 The two outer feet closest to the operator s panel side are adjustable The middle foot on the same side and the two feet on the other side are fixed See the illustration below 2 The 2 adjustable feet should be positioned tightened all the way up when setting up the scanner on its new surface They are delivered in that position from the manufacturer 3 The 2 adjustable feet in their original position as described in step 2 are slightly shorter than the 3 fixed feet Therefore the scanner will at first rest only on the 3 fixed feet 1 on the operator panel side and 2 on the opposite side 4 Use a screwdriver or an alternative long slim object to access and rotate the 2 adjustable feet until they touch the s
51. ce 100 4001 U 100 4002 100 4003 100 4005 100 4006 2 100 4008 100 4009 100 5000 100 5001 R 100 5002 lt 100 8147 U 100 8208 c o 5 D Di 5 100 8220 0 The scanner s replacable lamp cartridge is detached Check that it is intact and correctly inserted 79 FBA TSG 001 090306 Corrective Action Error Code Description Troubleshooting sequence 1 User interaction 2 Related mechanical parts 100 8223 U The scanner lamp cover is open Please close it and retry the operation Troubleshooting sequence 1 User interaction 2 Related mechanical parts Unable to communicate with MDx board Troubleshooting sequence 1 ATAC controller board MDx 2 Main controller board SUx 3 Related cabling 100 20087 U Unable to perform paper guide movement ATAC Please turn scanner off and on Troubleshooting sequence 1 User interaction 2 ATAC controller board MDx 3 Main controller board SUx Fan error Troubleshooting sequence 1 Related mechanical parts 2 Lamp and Motor driver board LMx LMx board error Troubleshooting sequence 1 Lamp and Motor driver board LMx 2 Main controller board SUx 3 Related cabling 100 30140 U Correction of Camera A failed Please clean the white background and the glass plate Then run your mai
52. ce board IMx 100 3062 U Fan error Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Lamp and Motor driver board LMx 100 3063 The scanner s replacable lamp cartridge is detached Check that it is intact and correctly inserted Troubleshooting sequence 1 User interaction 2 Related mechanical parts 100 3064 R LMx board error Troubleshooting sequence 1 Lamp and Motor driver board LMx 2 Main controller board SUX 3 Related cabling 100 3065 R Unable to communicate with MDx board Troubleshooting sequence 1 ATAC controller board MDx 2 Main controller board SUx 3 Related cabling 100 3066 Unable to use DSP 100 3067 R DSP hardware error 100 3068 SKx SKx board error Troubleshooting sequence 1 Operator Panel board SKx The scanner lamp cover is open Please close it and retry the operation Troubleshooting sequence IZA c ar E Lk ke c Wei 100 3069 LE 78 FBA TSG 001 090306 Corrective Action Error Code Description 1 User interaction No supported scanner could be found Check that the scanner 1 turned on and connected Troubleshooting sequence 1 User interaction Parameter list length error Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware Invalid command operation code Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware 10
53. center of the aperture of the Lamp Carriage and to make it the Scan Line perpendicular to feed direction the movement of the Lamp Carriage 8 11 Test 33 Mirror Carriage Adjustment Purpose To support Mirror Carriage adjustment Description Test 33 shows a screen image used to evaluate the relative position of the Scan Line in the aperture of the Lamp Carriage when the carriage is moved from start to end From the test results a correction value can be calculated which is subsequent used with Test 32 9 Special Service Tools Adjustment Patterns and Tools Part Number SM Calibration Sheet packed 18 5199A101 T20 Key Special for Camera Adjustment 5 pes 0008V354R01 T10 Special L Key 5 pcs 0008V356R01 Key for Camera 5175A228R01 59 FBA TSG 001 090306 10 Cable Routing and Wiring Diagram AASTA Cable Routing e aede nas page 61 ANSTA Cable Type LT SR 62 AASIA Cable Routing avs page 63 AAS1A Folding Flat Cable and Placing EMC Division Plate page 64 ABSTA ACSIA Cable Ee CN page 65 AAS TA Wiring Diagram EE 66 AC51A Wiring Diagram The cable routing for 51 has developed over time and exists in three versions 3 which is the latest requires a special folding of the flat cable going to J16 on the LMG board as well as a different EMC Division Plate for the EMC box The folding of the flat cable is described on page 64
54. correction and slope e Positive Slope Turn the adjustment screws CCW adjust Scan Lines upwards Negative Slope Turn the adjustment screws CW adjust Scan Lines downwards Re adjust Scan Line positioning see 4 1 4 page 33 Run Test 33 If the test fails repeat 3 to 6 until it is OK If the curves are not continuous but contain spikes or the like change the PC speed to Middle or Slow and run the test again Vertical Camera Verification IV View Front T view Line Front IV View Rear View Line Rear 6 Fast Middel Slow Elapsed 1 36 Save Fig 4 11 Test 33 OK Mirror Carriage Adjustment Fig 4 12 Mirror Carriage Adjustment Screws 41 FBA TSG 001 090306 4 2 6 1 Determining Correction for Mirror Carriage Adjustment The figure below shows an example of a failed Test 32 To determine the correction to the Scan Line position calculate the slope of the blue curve below use interpolation between Front and Rear curves Slope of Blue Curve End Start 0 14 14 Multiply the slope value with 0 8 will give the required Scan Line position correction value In the example below this gives a value of 0 8x14 11 A table with correction values is given in Fig 4 14 below Vertical Camera Verification view Eront View Line Front PC speed Y Ze View Rear View Line Rear IV View Cutting Es Middel Slow Elapsed 1 35 Do Verification Save L
55. d Mirror Carriage Initial Position and Belt Tension Setting The aim of this adjustment is to make sure that the Lamp and Mirror Carriages are e Mutual parallel e Their mutual distance is correct e They are perpendicular to the feed direction Switch off the scanner and disconnect the power cord Remove the End Covers Remove the Glass Plate Slide the glass plate to the left until it is free of the scanner Make sure to keep the glass plate horizontal while sliding Be careful not to touch the underside of the glass plate or to damage the rulers along the sides 4 2 5 1 Initial Position for Lamp and Mirror Carriages Move the carriages fully to the RHS operator panel side by turning either the front LHS drive wheel or by using a tool on the hexagon drive shaft end 1 4 socket or a standard bit holder see Fig 4 7 On early models the hexagon is missing and it is not possible to use a tool UNDER NO CIRCUMSTANCES DO NOT PULL THE CARRIAGES Fig 4 7 Drive Wheels Pull all 4 drive wheel lock handles to unlocked position see Fig 4 7 Using the lock handles turn the drive shafts several turns CW as seen from the front until the drive wheel friction locks are fully disengaged Move the carriages to their initial position by pressing by both hands like shown in Fig 4 8 at this point where the drive wheels are disengaged the carriages must be moved by hand Fig 4 8 Initial Position for Carriages
56. e Make sure no cables are or can come in contact with rotating parts Fig 10 3 AAS1A Cable Routing Type 3 63 FBA TSG 001 090306 10 3 1 AA51A Folding Flat Cable and Placing Division Plate The instructions below only refer to AAS1A scanners with cable routing type 3 Type 3 cable routing can be identified by the Foam Block placed on top of the EMC Division Plate see Fig 10 3 page 63 WI E 1 Fold flat cable in 90 degree angle with 80mm sticking out ETE 3 and lengthwise 4 Connect the cable to J 16 and place the fold between C97 and the wall of the box Note the location of the EMC ferrite f 2 f gt 22 P 5 When placing new division plate 6 Be careful not to lift connector partly for the electronics box first insert the flat or fully out of J16 when placing the cable into the long slot and then gently division plate Place the shielded camera fold the cable a little to guide the other cable with the end of the shielding within edge into the other slot the two cut outs in the division plate Fig 10 4 AAS1A Folding Flat Cable and Placing EMC Division Plate 64 FBA TSG 001 090306 10 4 AB51A AC51A Cable Routing Note location of cable tie Brading should on top of flat cable end here SUx Shield Make sure this EMC EMC Division Plate ferrite 1s properly closed Camera Cable Fixation Plate M
57. e board Before tightening the bracket fixing screws make sure that the flex cable guide strip is fully inserted between the flex cable and the bottom of the carriage rests against the stop on the bracket and that cable and guide strip are aligned 46 FBA TSG 001 090306 Make sure to place the Anti Squeeze Plate between cable and guide strip Note that this plate 15 not installed in early models When replacing the fixing screws guide the bracket by hand through the service hatch It may be of help to use a small Allen Key or the like to align the holes in the carriage with the ones on the LSB Board Bracket LSB Board 2 o LSB Board Bracket FTT Ze Clamp Flex Cable Lam Anti Squeeze Plate D Guide Strip D Flex Cable Fixing Screw 2 pcs LSB Board Bracket Fixing Screw 2 pcs Fig 5 4 LSB Board and Flex Cable Light Carriage End Service Hatch Cover 5 LSB Board Bracket Fixing Screws 6 Fig 5 5 Lamp Carriage Bottom View 5 13 Stepper Motor Remove all end covers Remove glass plate Loosen the 3 motor bracket fixing screws accessed from the inside Press the motor downwards and slide the drive belt of of the lower and bigger tooth wheel Remove the fixing screws and lift up the motor Observe the belt tension spring Replacing Stepper Motor Make sure that the belt tension spring guide pin is inserted into the hole in the lower bracket Ins
58. eation failed Troubleshooting sequence 1 Firmware pts task creation failed Troubleshooting sequence 1 Firmware pto task creation failed Troubleshooting sequence 1 Firmware mbPad creation failed Troubleshooting sequence 100 50099 100 50100 2 100 50101 100 50102 En 100 50103 R 100 50104 R 100 50105 100 50106 2 100 50107 100 50108 R ES ES EN ER ER ER ER EN ES 22 I gt I gt 100 50109 2 100 50110 2 100 50111 2 100 50112 89 FBA TSG 001 090306 Error Code 100 50113 100 50114 100 50115 100 50116 100 50117 100 50118 100 50119 100 50120 100 50121 100 50122 100 50123 100 50124 100 50125 100 50126 100 50127 100 50128 100 50130 Corrective Action 2 Description 1 Firmware mbPbl creation failed Troubleshooting sequence 1 Firmware mbPcd creation failed Troubleshooting sequence 1 Firmware mbPio creation failed Troubleshooting sequence 1 Firmware mbPsi creation failed Troubleshooting sequence 1 Firmware mbPsp creation failed Troubleshooting sequence 1 Firmware mbPts creation failed Troubleshooting sequence 1 Firmware mbPio pending Troubleshooting sequence 1 Firmware hmm out of memory Troubleshooting sequence 1 Firmware hmm un allocated memory block
59. er Troubleshooting sequence 1 User interaction 100 50303 U 92 FBA TSG 001 090306 Error Code 100 50500 Description SUx 386 CPU error Troubleshooting sequence 1 Main controller board SUx SUx CPU FIFO error Troubleshooting sequence 1 Main controller board SUx SUx Ethernet PHY chip error Troubleshooting sequence 1 Main controller board SUx SUx USB2 chip error Troubleshooting sequence 1 Main controller board SUx SKx SKx board error Troubleshooting sequence 1 Operator Panel board SKx SUx FRAM Error Try downloading new firmware Troubleshooting sequence 1 User interaction 2 Main controller board SUx SUx DoubleBuffer DMA Error Troubleshooting sequence 1 Main controller board SUx SUx Main FPGA load failed Troubleshooting sequence 1 Main controller board SUx SUx Camera FPGA load failed Troubleshooting sequence 1 Main controller board SUx SUx Main FPGA register error Troubleshooting sequence 1 Main controller board SUx 100 50510 SUx Invalid Ethernet MAC address Troubleshooting sequence 1 Main controller board SUx SUx Ethernet PHY connector error or missing loopback plug Troubleshooting sequence 1 Main controller board SUx SUx Ethernet MAC PHY interface error Troubleshooting sequence 1 Main controller board SUx SUx RTC chip error Troubleshooting sequence 1 Main controller board SUx IMx SCSI 0 reset
60. er board SUx 94
61. er board SUx Ux Register 6 error roubleshooting sequence Main controller board 50 Ux Register 8 error roubleshooting sequence Main controller board SUx Ux FPGAO1 register error Troubleshooting sequence 1 Main controller board SUx SUx FPGAO3 register error Troubleshooting sequence 100 50020 T 2 3 4 T T T T 100 50021 T 100 50022 100 50023 86 FBA TSG 001 090306 Corrective Action Error Code Description 1 Main controller board SUx 100 50024 SUx FPGA04 register error Troubleshooting sequence 1 Main controller board SUx 100 50025 SUx 5 register error Troubleshooting sequence 1 Main controller board SUx 100 50026 SUx FPGAO6 register error Troubleshooting sequence 1 Main controller board SUx 100 50027 SUx FPGA07 register error Troubleshooting sequence 1 Main controller board SUx 100 50028 SUx 8 register error Troubleshooting sequence 1 Main controller board SUx SUx DB 0 reset error Troubleshooting sequence 1 Main controller board SUx SUx DB 0 count error Troubleshooting sequence 1 Main controller board SUx SUx DB 0 data error Troubleshooting sequence 1 Main controller board SUx SUx DB 1 reset error Troubleshooting sequence 1 Main controller board SUx SUx DB 1 count error Troubleshooting sequence 1 Main controller board SUx SUx DB
62. ert the 3 motor bracket fixing screws but do not tighten Press the motor fully downwards and tighten one of the fixing screws 47 FBA TSG 001 090306 Place the drive belt on the motor tooth wheel and gently guide it unto the lower wheel turning the wheel by hand eases the process When belt is in place loosen motor bracket fixing screws Check that the motor bracket can moved freely up and down Turn the drive shaft by hand several full turns in both directions to adjust and distribute belt tension Tighten the 3 motor bracket fixing screws 5 14 Safety Interlock Switch SIS Remove all end covers Remove glass plate Open the lamp door Remove the SIS cover plate one screw Requires a T20 L Key p n 0008V354 or similar Remove 2 SIS fixing screws accessed from the made Grab the switch by the actuator using a pair of pliers and gently pull the switch out If necessary feed a little cable form the other end Observe the bracket with the threaded rods for fixing Use a set of pliers or a small screw driver to remove the snap on s on the switch Do Not Pull The Wires Note the position of the wires BLUE on the outer tabs LILAC or RED on the inner tabs 5 15 Board Remove RHS end covers Disconnect the flat cable Remove the 4 fixing screws This requires the T10 L Key p n 0008V356 or similar When replacing the board check the switch setting of the DI
63. eshooting sequence 1 PC cable PC hardware software etc 2 Firmware Invalid SCSI parameter list length Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware Invalid SCSI parameter field Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware Unsupported SCSI parameter Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware 100 124 R Invalid SCSI parameter value Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware Incorrect scanner status Please check the paper path and reload the media Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware SCSI time out Troubleshooting sequence 1 PC cable PC hardware software etc 100 119 100 120 100 121 100 122 100 123 100 125 U 100 126 R RE 5 3 g 100 127 0 The scanner keyboard was used during communication with the scanner 71 FBA TSG 001 090306 Error Code 100 128 100 129 100 130 100 131 100 132 100 133 100 134 100 135 100 136 100 137 100 138 100 139 100 140 100 141 Corrective Action Description Troubleshooting sequence 1 User interaction The scanner has paper jam Please reload the media Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Lamp and Motor driver board LMx 4
64. est Test 32 Scan Line Positioning Test 33 Mirror Carriage Adjustment If SCANtest is started when the scanner is in Error Mode the Error Code Number and short description of the error will be displayed on the screen 57 FBA TSG 001 090306 8 1 Test 1 Scanner Information Purpose This test displays various scanner data and allows for changing one or more of the following Change Serial Number Reset Lamp Counter Setting OEM Password for reset of counter is xetnoc 8 2 Test 5 Lamp Test Purpose To test the Lamp and associated electronics Description A message on the screen will inform whether the Lamp is turned ON or OFF Lamp power is turned ON OFF and whether the Light is ON OFF Light is detected or not The Lamp is delayed approx 2 seconds when switched ON 8 3 Test 6 Motor Test Purpose To test the Stepper Motor and associated electronics Description From the menu the motor speed and the direction of rotation can be selected 8 4 Test 7 Complete Hardware Test Purpose To test various functions on the SUC and CBK Boards 8 5 Test 9 Camera Adjustment Purpose To support CCD Camera evaluation and adjustments Description Test 9 contains a Software Oscilloscope for check and adjustment of the cameras The contents of Detail Views is marked on the upper overview window by red vertical lines The continuous lines refer to the left Detail View and the dashed lines to the right Detail View 8
65. glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3017 U Unable to stitch cameras D and E Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3018 U Unable to stitch cameras E and F Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3019 U Error calibrating Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3020 U Error calibrating camera A red Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3021 U Error calibrating camera A green Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3022 U Error calibrating camera A blue Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3023 U Error calibrating camera B red Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3024 U Erro
66. he service hatch cover Remove the 3 fixing screws for the Lamp Inverter Gently pull at the end of the heat sink blank alu bracket just visible at the LHS of service hatch Do Not Pull The Wires Slide the Lamp Inverter to the right until it can be taken out through the service hatch Disconnect cables Use a set of pliers or a small screw driver to remove snap on s on the micro switch Do Not Pull The Wires 5 12 LSB Board and Flex Cable Numbers in refer to Fig 5 3 Fig 5 4 and Fig 5 5 below Remove all end covers Remove Glass Plate Remove the Lamp Remove the Service Hatch Cover 5 Remove the 2 LSB Board Bracket Fixing Screws 6 placed on the bottom side of the carriage on each side of the flex cable This requires T20 L Key p n 0008V354 or similar Push gently upwards on the bracket using the finger tips while sliding LSB board to the center of the carriage note the cut out in the lower track Swing out the lower edge of the LSB board 1 and move the board downwards 2 until it rests on the bottom of the carriage see figure below ilt the upper edge a little forward 3 note that the cables might try to resist this and pull out the LSB board 4 see figure below Fig 5 3 Removing LSB Board When replacing perform 1 to 4 in reverse order Observe the following sure the LSB board bracket is placed correctly with its taps in the holes in th
67. id and press firmly on the White Background to make sure the Velcro is properly in contact in all places 54 FBA TSG 001 090306 6 2 Lamp On the Operators Panel Select the Menu button Use the Arrow button up or down until the display window shows Advanced and confirm with the Enter button Use the Arrow buttons up or down until the display shows Service and confirm with Enter button The option Replace Lamp appears Press Enter to move the gt marker down to its value so you can change it Press the Arrow down to change the option to YES and press Enter to accept The Lamp Carriage will move into position so you can pull the lamp out of the scanner Turn the scanner power off and disconnect the power plug Slide the Lamp Door placed on the backside of the scanner to the right to open it Grasp the edge of the Lamp Unit and carefully pull 1t out of the scanner Reinsert the new Lamp Unit Rest the power connector side on the slider and carefully push the Lamp Unit into the scanner Insert the Lamp Unit all the way so the internal power connections engage with the connections on the lamp unit Close the Lamp Door and make sure 1 CLICKS shut Test the replacement by turning power on to see if the lamp lights Reset the Part Replacement Counter that triggers the warning flag e Press the Arrow Down button to reach Reset Lamp Cnt e Press Enter and use the Arrow Down to select Yes Confirm with Enter 55 FBA TSG 00
68. lated mechanical parts 3 Camera board CBx 4 Main controller board SUx 100 30241 U Correction of Camera B failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx 100 30242 U Correction of Camera C failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx 100 30243 U Correction of Camera D failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx 100 32144 U Stitching between Camera A and B failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx 100 32145 U Stitching between Camera B and C failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controlle
69. n Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction Unable to adjust camera C down Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 75 FBA TSG 001 090306 5 lt 2 Error Code Description 100 3011 0 Unable to adjust camera D down Please clean the white background and glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3012 U Unable to adjust camera E down Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3013 U Unable to adjust camera F down Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3014 U Unable to stitch cameras A and B Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3015 U Unable to stitch cameras B and C Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3016 U Unable to stitch cameras C and D Please clean the white background and the
70. nalog part Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera D Timed out calibrating analog part Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera A Unable to calibrate ext DAC Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling T 2 3 4 T 2 3 4 100 40184 S 100 40185 100 40186 Wei 100 40187 Wei Camera Unable to calibrate ext roubleshooting sequence 1 Switch Mode Power Supply SMPS Camera board CBx Main controller board SUx Related cabling Camera C Unable to calibrate ext DAC roubleshooting sequence 1 Switch Mode Power Supply SMPS Camera board CBx Main controller board SUx Related cabling Camera D Unable to calibrate ext DAC roubleshooting sequence 1 Switch Mode Power Supply SMPS Camera board CBx Main controller board SUx Related cabling SUx Register 1 error roubleshooting sequence 1 Main controller board SUx SUx Register 2 error roubleshooting sequence 1 Main controller board SUx SUx Register 3 error roubleshooting sequence 1 5 1 5 1 5 100 40188 100 40189 100 50017 100 50018 100 50019 Main controll
71. nner ID Error Code to be displayed on the Operator Panel CAUTION The Scanner ID Switch setting is stored in the Flash Memory on the SUx Board Every time the scanner is switched ON it reads the switch setting and if it is different from the stored value the new setting will be stored and all other stored scanner parameters including Basic Calibration and Color Calibration will be cleared to default values This means that the scanner must be calibrated using Scanner Maintenance afterwards to restore the actual values 3 8 4 Markings 51 SKFB AB51A SKFB 51 SKFB where dd board revision number 26 FBA TSG 001 090306 3 8 5 Operator Panel Layout LCD Display Control Buttons Menu Button Stop Button Size Button Scan Option Area Copy Option Area Fig 3 9 Operator Panel Layout e The LCD Display contains the current selections as you make them and useful messages from the scanner regarding maintenance and operation e Forward Reverse Buttons can be used to feed paper When the scanner is in Automatic Thickness Adjustment Control ATAC mode the paper forward and paper reverse keys become Pressure Platen Up and Pressure Platen Down buttons e The Menu Button leads to a options for copy settings and an advanced submenu for configuration settings e Control Buttons Arrow Up Arrow Down Back and Enter are for navigating the menus and for selec
72. nt eese teen nennen rene 56 721 3 Run Scanner see ae ave 56 8 SGCANUESE miM 57 8 1 Test 1 Scanner Information A is 58 8 2 Testo Lamp RE 58 8 3 Motor Testen e ee eet 58 8 4 Test 7 Complete Hardwate Ted see 58 8 5 Test 9 Camera Adjustment iii A AAA a ee E a 58 8 6 Test 12 Adjustment of Y Axis Scag 58 8 7 Test 13 Switch Scanner to Test Mode nete ete e OE ne d nee ER P e EE EET ER 58 8 8 Test 21 Hehe tre GE 58 8 9 Test 31 LMx Communication Test 58 8 10 Test 32 Scan Line Positioning hee teet eie ee etude eiie dee eee dts 59 8 11 Test 33 Mirror Carriage Adjustment sss eerie enne nennt nennen nennen nennen 59 FBA TSG 001 090306 9 Special Service Tools AAA AN 59 10 Cable Routing and Wiring Diagram seesesssesssesseensesnsesnsenseensenssensesnnesnnvsnnesnnesnnennsensnnneensenseenseensesseenseensesnnene 60 10 1 AASTA Cable Routing Type l c i re Oc ei ree t wetter ee 61 10 2 AASIA Cable Ro ting Type 2 ER ER RT sici n 62 10 3 AASIA Cable Routing Ete i 63 10 3 1 AASIA Folding Flat Cable and Placing EMC Division Pilote 64 10 4 ABS51A ACSIA Cable Routing nn na in a A BA Aa A i A a 65 10 5 AASIA Wiring Diagram oa C UD RR GRE IRURE 66 10 6 Witing Diari RO ee ae e ee ede ete e IQ eee tute
73. ntenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx 100 30141 U Correction of Camera B failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx 100 30142 U Correction of Camera C failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx 100 30143 U Correction of Camera D failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx The scanner lamp needs replacement Troubleshooting sequence 1 User interaction 100 20086 S 100 20219 100 20221 5 100 30222 U 80 FBA TSG 001 090306 Corrective Action Error Code Description 2 Related mechanical parts 100 30240 U Correction of Camera A failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Re
74. ntrolling the LAMP DET signal NOTE Even if the Lamp Detach Switch is OPEN and J8 pin6 is LOW the lamp will come on if you place a jumper on JP1 If the lamp will not come on with a jumper on JP1 then the problem may be a defective LMGA Lamp Linux Inverter or associated cabling Other possibilities might be an open Lamp Door on the back of the scanner or the Safety Interlock Switch not being activated 15 LY H LOLAS JA A J L L f LES LANE 717 ALAS D K NOTE The components in the hatched area are connected to the mains voltage and represents risk of electrical Supplied directly from the SMPS See note in Section 3 3 5 Fig 3 3 LMG Component Layout 19 26V after SIS 4 E P1 m g gn Di pe Be EI rir Em St 9 J17 4 24V after SIS 16 anna gt J17 1 24V before SIS g mm Em ra C81 1 EE m E PO Se En B mo 2 8 Em Sp 3 915 ge v 8 8 o Gegen o Ge Che ei H E SL 16 SV 0 15V IC3 pin14 3 3V Lamp Door closed GND Lamp Door open IC15 pin1 0 6 Lamp GND
75. o get undisturbed light profiles for R G and B 4 1 2 Focus For a detailed description please refer to 4 1 2 on page 35 Only make a focus adjustment if absolutely necessary Start SCANtest Select Test 9 Select Color Green default Select Light Profile Uncorrected default Select Adjust Pat Adjust to get an as uniform Focus signal as possible 4 1 3 Scan Width and CCD Centering For a detailed description please refer to 4 1 3 on page 36 1 Start SCANtest Select Test 9 Select Color Green default Select Light Profile Uncorrected default Select Detail View Scan Width Select Adjust Pat Adjust to get the correct Scan Width and CCD Centering Check Focus If Focus is readjusted repeat I to 7 Qo ic Oy OR o 32 FBA TSG 001 090306 4 1 4 Scan Line Positioning Vertical Positioning For a detailed description please refer to 4 2 4 on page 37 1 Start SCANtest 2 Select Test 32 3 Adjust the position of the Camera Back Plate until the check mark to the left of the x axis will shows that the adjustment is OK X Not OK v OK 4 Check CCD Centering and if necessary readjust If readjusted repeat 1 4 4 1 5 Mirror Carriage Adjustment For detailed description please refer to 4 2 6 page 41 1 Run Test 33 A check mark to the left of the x axis will show if the adjustment is OK X Not OK v OK 2 Ifthe test fails determine the required correction 0 8x slope 3 Start Test
76. oad Print Exit Fig 4 13 Test 33 Failed 42 FBA TSG 001 090306 Measured M Measured ME Value Value value TN 100 80 50 40 89 71 39 31 88 70 38 30 86 69 36 59 85 68 35 28 83 66 33 26 15 61 26 21 7 58 23 18 58 22 18 70 56 20 16 58 55 19 15 eB 54 18 14 o 54 17 14 66 53 16 13 52 15 12 94 51 14 11 50 13 10 50 12 10 61 49 11 9 60 48 10 8 Fig 4 14 Scan Line Position Correction Values 43 FBA TSG 001 090306 5 Disassembly and Assembly Note All screws are Torx The following sizes are used in the scanner T6 T7 T9 T10 T20 T30 IMPORTANT A DO NOT LOOSEN ANY SCREWS MARKED WITH RED SEALING LACQUER The following parts are NOT replaceable as they are part of the supporting structure Trying to replace any of these may change the alignment of the chassis and influence negatively on the scanning quality of the scanner Front Profile Rear Profile IMPORTANT A Before removing any covers turn the power switch OFF and disconnect the power cord 5 1 RHS End Cover Front 3 screws from top remove caps 4 screws along lower edge Remove the Keyboard Foil before removing the cover The foil is magnetic and can easily be removed simply by lifting it 5 2 LHS End Cover Front
77. ocus adjustment has been changed On the other hand the Focus adjustment is relative tolerant to changes in the Scan Width adjustment and as rule of thumb the Scan Width adjustment can be changed 1 SWU without the need for re focusing Early Models Newer Models Fig 4 4 Focus Signal 35 FBA TSG 001 090306 4 2 3 Scan Width and CCD Centering The aim of this adjustment is to set the correct magnification 1 e to make sure that the scanned image has the correct size in the x direction and to place Scan Line start correct in relation to the marking on the Alignment Guide Bar IMPORTANT Always do the Focus adjustment before adjusting the Scan Width see Interaction above Start SCANtest Select Test 9 Select Color Green default Select Light Profile Uncorrected default Select Detail View Scan Width Select Adjust Pat Moves the Lamp Carriage so that the Scan Line is facing the build in adjustment pattern 7 Loosen the three Camera fixing screws and the three Camera Back Plate fixing screws The screws should be loosened just enough to allow the Camera and the Camera Back Plate to be moved 8 Adjust Scan Width by turning Scan Width Adjustment Screw which moves the Camera back and forth to get the correct total sum of Scan Width Units see the table below while at the same time adjusting the horizontal position of the Camera Back Plate by means of the CCD Centering Lever to get the same numbe
78. ode Power Supply SMPS Camera board CBx Main controller board SUx Related cabling Camera A Unable to calibrate pixel offset roubleshooting sequence 1 Switch Mode Power Supply SMPS Camera board CBx Main controller board SUx Related cabling 5 Wel Wei Wei Wa Wa Wa N 0 22 Camera Unable calibrate pixel offset roubleshooting sequence 1 Switch Mode Power Supply SMPS Camera board CBx Main controller board SUx Related cabling 2 3 4 T 2 3 4 T 2 3 T 2 3 4 Camera C Unable to calibrate pixel offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx Related cabling Camera D Unable to calibrate pixel offset Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUX 4 Related cabling Camera A Timed out calibrating analog part Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUx 4 Related cabling Camera B Timed out calibrating analog part Troubleshooting sequence 1 Switch Mode Power Supply SMPS 2 Camera board CBx 3 Main controller board SUX 4 4 85 FBA TSG 001 090306 Corrective Action Error Code Description 4 Related cabling Camera C Timed out calibrating a
79. ontroller board SUx 100 50069 SUx Data path error Troubleshooting sequence 1 Main controller board SUx SUx Data path length error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 8k status error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 8k done error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 10k status error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 10k done error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 6k status error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 6k done error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 20k status error Troubleshooting sequence 1 Main controller board SUx SUx FPGA 20k done error Troubleshooting sequence 1 Main controller board SUx SUx FPGAO3 function error Troubleshooting sequence 1 Main controller board SUx Hardware identification error Troubleshooting sequence 1 Main controller board SUx Invalid firmware for this type of scanner Please download new firmware Troubleshooting sequence 1 User interaction SUx Sector in writeable area of FLASH locked Troubleshooting sequence 1 Main controller board SUx SUx Parameter block erasure failed Troubleshooting sequence 100 50070 2 100 50071 100 50072 1 100 50073 100 50074 Es 100 50077 100 50078
80. op D4 bottom D2 top D308 bottom Q E J 01000000 Camera Motor 5 3V GND 3 3V Output D3 bottom 1701 pin3 4 C301 bottom Fig 3 5 CBM Component Layout 3 5 2 Functional Test SCANtest Test 7 Complete Hardware Test Test 9 Camera Adjustment 3 5 3 Markings AB51A CBMCdd 51 CBMCdd where dd board revision number 19 FBA TSG 001 090306 3 5 4 Hints 3 3 V 15 supplied from the LMF via the SUx Board 5 3 V and 12 V is supplied from the SMPS via the SUC Board CCD The lines of pixels on the CCD are arranged as follows Upper line on the CCD Red 2nd line on the CCD Green 3rd line on the CCD Blue Lower line on the CCD B W As the image is mirrored an even number of times mirror chassis and lens the Red line remains upper line when referred to the original After replacement of CBM Board do e Check Scan Width If it is within the limits given in 4 2 3 Focus will also be OK CCD Centering 4 2 3 page 36 Scan Line Positioning Vertical Positioning 4 2 4 page 37 Mirror Carriage Adjustment 4 2 6 page 41 Run Scanner Maintenance 20 FBA TSG 001 090306 3 6 SUD Scanner Controller Board AA51A Only All test points referred to below are shown in Fig 3 6 page 22 All voltages are measured relative to test point GND6 3 6 1 D
81. or before the lock is engaged That the flex cable EMI bracket is in fully contact with the blank exposed part 7 of the flex cable foil shielding the shielding should just be visible to the left of the bracket That the flex cable is properly aligned 8 and in full contact with the PVC guide strip That the EMI Bar under the flat cable 9 is in place when placing the fixing bracket IBA EMI Shield 1 e PVC Flex Cable Guide Strip Fixing Screws 2 Flex Cable EMI gt Bracket 4 lt Se QE Flex Cable Guide Strip Folded End of S Flex Cable E O 5 Fig 5 1 IBA Board and Flex Cable 1 Notice Flex Cable Location 3 Flex Cable and Guide PS RS Strip are parallel 8 SN Exposed Part of Flex Cable 7 4 Ap Flex Cable Lock 5 PVC Flex Cable Guide Strip Fixing Screws 2 Flex Cable EMI Bracket 4 EMI Bar 9 Flat Cable Bracket Fixing Nut 6 Fig 5 2 IBA Board and Flex Cable 2 45 FBA TSG 001 090306 5 9 Lamp Carriage Fan Remove all end covers Remove Glass Plate The fan is placed on the cover for the service hatch on the side of carriage 5 10 Lamp Move the carriage to the center of the scanner facing the lamp door Either use the user interface from the keyboard or by turning the LHS drive shaft UNDER NO CIRCUMSTANCES DO NOT PULL THE CARRIAGE 5 11 Lamp Inverter Remove all end covers Remove glass plate Remove the lamp Remove t
82. ouch surface of the CCD be cleaned using a micro cloth and not directly to Dry completely using a clean micro fiber cloth When placing the camera be sure to push it forward and to the left as seen from the back of the camera to reestablish the alignment After replacing the CBK board the following adjustments should be checked made Check Scan Width If it is within the limits given in 4 2 3 Focus will also be OK CCD Centering 4 2 3 page 36 Scan Line Positioning Vertical Positioning 4 2 4 page 37 Mirror Carriage Adjustment 0 page 41 Run Scanner Maintenance EMI Clamp for Braiding 2 CBK Board EMI Cover 1 Pull Down Fwd Spring 5 Camera Fixing Screws 6 y 1 Scan Width Adjustment Screw 3 Alignment Spring 4 Pull Down Fwd Spring 5 Nut 2 Fig 5 6 Replacing CBK Board 49 FBA TSG 001 090306 5 17 LMG Board SMPS PSU REI Filter and Fan Electronics Box The LMG Board SMPS PSU Filter and Fan are located in the lower part of the Electronics Box see Fig 2 2 page 52 Remove RHS end covers Loosen the T10 lock screw located in the lock bracket on the left side of the electronics box Open up the electronics box Pay attention to the cables Remove the one fixing screw for the bottom cover plate Remove the 2 fixing screws for the flat cable fixing bracket Note that the front most of these screw
83. pendix C Error Codes As we continuously try to improve the error system error codes and or corrective actions may differ from the list below You can get the latest error list by typing WS errorlist from a command prompt the WIDEsystem install folder C Program Files Contex WIDEsystem or find the latest error lists on the support home page Please note that not all errors may apply to the actual scanner Error List WIDEsystemApplication 3 4 5 Build 11561 Mon Dec 11 11 28 55 2006 Legend U UserCorrectable S Support Correctable R R amp D Correctable W Warnings E 9 9 lt 2 Error Code Description Scanner ctx scan 2000 51 1 Incorrect scanner status Please check the paper path and reload the media 51 2 Check Sense Info 51 3 Unknown ASPI error 51 4 Unexpected number of byte received from scanner 51 5 ASPI never completed 51 6 WaitForObject failed 51 7 ASPI abandoned 51 8 It was not possible to allocate a sync object 51 9 It was not possible to get set the timeout inside the ASPI driver 51 10 Parameter error in CTX_SCAN call 51 11 CTX_SCAN could not find a SCSI interface board 51 12 The driver for the scanner can not be found Please reinstall the software to correct the issue 51 13 A SCSI protocol error was detected 51 14 An operating system error was detected 51 15 The IO command has not yet completed
84. r board SUx 100 32146 U Stitching between Camera C and D failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx 100 32244 U Stitching between Camera A and B failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx 81 FBA TSG 001 090306 Corrective Action Error Code Description 100 32245 U Stitching between Camera B and C failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx 100 32246 U Stitching between Camera C and D failed Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx CBx Camera A not found Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera B not found Troubleshooting sequence 1 Camera board CBx 2 Main controlle
85. r board SUx 3 Related cabling CBx Camera C not found Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera D not found Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera A AMP RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera B AMP RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera C AMP RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling S CBx Camera D AMP RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling CBx Camera A EVEN LINE RAM error Troubleshooting sequence 1 Camera board CBx 100 40035 o 100 40036 S 100 40037 100 40038 S 100 40039 lt 5 100 40040 5 100 40041 5 100 40042 L Le La 2 100 40043 5 82 FBA TSG 001 090306 Corrective Action Error Code Description 2 Main controller board SUx 3 Related cabling 100 40044 CBx Camera B EVEN LINE RAM error Troubleshooting sequence 1 Camera board CBx 2 Main controller board SUx 3 Related cabling 100 40045 CBx Camera C EVEN LINE R
86. r calibrating camera B green Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3025 U Error calibrating camera B blue Please clean the white background and the glass plate Then run your maintenance software 76 FBA TSG 001 090306 E lt 2 Error Code Description Troubleshooting sequence 1 User interaction 100 3026 U Error calibrating camera red Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3027 U Error calibrating camera C green Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence __ 1 User interaction 100 3028 U Error calibrating camera C blue Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3029 U Error calibrating camera D red Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence 1 User interaction 100 3030 U Error calibrating camera D green Please clean the white background and the glass plate Then run your maintenance software Troubleshooting sequence __ 1 User interaction 100 3031 0 Error calibrating
87. r of Scan Width Units at the start and at the end of the scanline Qv UA ax 9 Tighten the Camera and the Back Plate fixing screws Make sure that the Camera is kept aligned by pushing it forward and to the left before tightening the Camera fixing screws Interaction Check Focus and readjust if necessary Total Sum Tolerance No of No of of Scan Scan Width Scan Width Scan Width Tolerance Width Units CU mmm Early Models Newer Models Fig 4 5 Scan Width 36 FBA TSG 001 090306 4 2 4 Scan Line Positioning Vertical Positioning The aim of this adjustment is to place the Scan Line in the center of the aperture of the Lamp Carriage and to make it the Scan Line perpendicular to feed direction the movement of the Lamp Carriage 1 Start SCANtest Select Test 32 3 Loosen the Camera Back Plate Fixing Screws just enough to allow the camera back plate to be moved 4 Using the Vertical Tilt Leavers adjust the position of the Camera Back Plate until the blue line on the screen is within the limits given below check mark to the left of the x axis will show when the adjustment is OK X Not OK Y OK 5 Tighten the Back Plate fixing screws Left Hand Side Right Hand Side 0 0 x10 Adjust Center CCD Elapsed 0 21 Fig 4 6 Test 32 OK Scan Line Positioning 37 FBA TSG 001 090306 4 2 5 Lamp an
88. ra Fixing Screws MD 22 1 Lens Focus Lock Screw Camera Back Plate Fixing Screw Vertical Tilt Leaver Vertical Tilt Leaver CCD Centering Lever EI 3 Camera Back Plate Camera Back Plate Fixing Screw 2 EMC Cage Bottom Part MA 7 D Clamp for CCD Mounting Plate N EMC Cage X X Flat Cable Braiding N IMPORTANT Top Part Fixing Screws 2 pcs In most cases it is only necessary to loosen the three Camera for Flat Cable Braiding Back Plate fixing screws marked and adjust the levers in X Fixing Screw for order to adjust the camera Do not loosen any other screws or EMC Cage Top Part nuts unless it is absolutely necessary Fig 4 2 CCD Camera 31 FBA TSG 001 090306 4 1 Overview of Camera and Mirror Carriage Adjustment IMPORTANT After replacement of the Camera Board CBx do e Check Scan Width If it is within the limits given in 4 2 3 Focus will also be OK CCD Centering 4 2 3 page 36 Scan Line Positioning Vertical Positioning 4 2 4 page 37 Mirror Carriage Adjustment 4 2 6 page 41 Run Scanner Maintenance 4 1 1 Light Profile For a detailed description please refer to 4 2 1 on page 34 1 Start SCANtest 2 Select Test 9 3 Select Color Green default 4 Select Light Profile Uncorrected default 5 Select Goto White 6 Adjust the position of the Camera Back Plate t
89. re PROCESSOR EXCEPTION 0 divide by zero Troubleshooting sequence 1 Firmware R PROCESSOR EXCEPTION 1 debug Troubleshooting sequence 1 Firmware PROCESSOR EXCEPTION 2 non maskable interrupt Troubleshooting sequence 1 Firmware R R R R R 72 FBA TSG 001 090306 100 142 100 143 100 144 100 145 100 146 100 147 100 148 100 149 100 150 100 151 100 152 100 153 100 214 100 1000 100 1001 100 1002 100 1003 100 1004 Error Code Corrective Action ss cs A 2 IER ES U U Is KH V a e 2 U Description PROCESSOR EXCEPTION 3 break point Troubleshooting sequence 1 Firmware PROCESSOR EXCEPTION 4 overflow Troubleshooting sequence 1 Firmware PROCESSOR EXCEPTION 5 bound Troubleshooting sequence 1 Firmware PROCESSOR EXCEPTION 6 invalid opcode Troubleshooting sequence 1 Firmware PROCESSOR EXCEPTION 7 device not available Troubleshooting sequence 1 Firmware PROCESSOR EXCEPTION 8 double fault Troubleshooting sequence 1 Firmware PROCESSOR EXCEPTION 9 coprocessor segment overrun Troubleshooting sequence 1 Firmware PROCESSOR EXCEPTION 10 invalid TSS Troubleshooting sequence 1 Firmware
90. ror Code Description WIDEsystem WS 57 1 U Unable to read the timer settings in the scanner Please remove any loaded media from the scanner and switch back and forth between this tab and another tab 57 2 Cannot read timer settings 57 3 U The current timer values stored in the scanner are invalid Please select new values and press the Apply button 57 4 The On time must be before the Off time Please make a new selection 57 5 Scanner timer write operation failed 57 6 Scanner timer read operation failed 57 7 R Scanner timer write operation failed 57 8 The scanner does not support software controlled powering up down 57 9 U Unable to read the time from the scanner Please remove any loaded media from the scanner 57 10 U Unable to write the time to the scanner Please remove any loaded media from the scanner 57 11 ASPI must be installed for s to work on NT 57 12 U The driver for the scanner can not be found Please reinstall the software to correct the issue 57 13 The language file is not the correct version Please reinstall the software to correct the issue Scanner 100 118 Unable to communcate with the scanner Please check the connection to the scanner Troubleshooting sequence 1 User interaction 2 PC cable PC hardware software etc 3 Interface board IMx Invalid SCSI command Troubleshooting sequence 1 PC cable PC hardware software etc 2 Firmware Invalid value in SCSI CDB Troubl
91. s also holds an EMI ferrite Remove the flat cable fixing bracket Note the routing of the cables for later re installation see Fig 10 1 page 61 If necessary pull cables out of cable clips Gently remove the bottom cover plate SMPS When disconnecting the cables use a small screwdriver to help open the lock ramp lock on the board connectors Do not pull too strongly in the wires Note When closing the Electronics Box be careful to arrange all cables correctly see Fig 10 1 page 61 and make sure that no cables get jammed 5 18 SUD Board The SUD Board is located in the upper part of the Electronics Box se Fig 5 8 page 52 Remove RHS end covers Loosen the T10 lock screw located in the lock bracket on the left side of the electronics box Open up the electronics box Pay attention to the cables Note the routing of the cables for later re installation see Fig 10 1 page 61 Pull cables out of cable clips and disconnect Remove the upper cover plate 6 fixing screws Remove the EMI contact fingers for the shielded connector housings rear end 2 fixing screws Remove the 8 fixing stays Lift out the SUD board Note When closing the Electronics Box be careful to arrange all cables correctly see see Fig 10 1 page 61 and make sure that no cables get jammed 50 FBA TSG 001 090306 1 01 Lid 1 09 End Cover Rear Right 1 02 White Background 1 09 Glass Plate 1 03 Keyboard Foil
92. sk creation failed Troubleshooting sequence 1 Firmware 100 50209 ppw task creation failed Troubleshooting sequence I 5 3 g 100 50210 mbPpw creation failed o 2 o o 5 KQ o LO 5 Q 1 Firmware pus task creation failed Troubleshooting sequence 1 Firmware mbPus creation failed Troubleshooting sequence 1 User interaction 2 PC cable PC hardware software etc 3 Firmware 4 Interface board IMx pus event Troubleshooting sequence 1 Firmware psp task delete failed Troubleshooting sequence 1 Firmware pfi task creation failed Troubleshooting sequence 1 Firmware mbPfi creation failed Troubleshooting sequence 1 User interaction 2 PC cable PC hardware software etc 3 Firmware 4 Interface board IMx pfi event Troubleshooting sequence 1 User interaction 2 Related mechanical parts 3 Camera board CBx 4 Main controller board SUx Unable to set scanner model Troubleshooting sequence 1 Firmware 100 50211 R 100 50212 2 100 50213 100 50214 I 100 50215 100 50216 R 100 50217 R 100 50300 R 100 50301 Unable to set lost pixels Troubleshooting sequence 1 Firmware 100 50302 U Invalid FRAM contents Try downloading new firmware Troubleshooting sequence 1 User interaction Scanner has no serial numb
93. the lamp and the lamp otherwise is off see trouble shooting hints below J17 If the Safety Interlock Switch is activated Lamp Door closed voltages on pins 1 and 3 should be present on pins 2 and 4 Voltage on pin 3 should be 19 26V if the lamp is switched on by the scanner controller board or if JP1 is shorted IC3 When the Lamp Door is closed the voltage on IC3 pin14 should be 3 3V When open voltage should be Note that this only apply to newer LMG boards LMGA 05 or newer IC15 When the lamp is on the voltage on IC15 1 should be approx 0 6V Otherwise 0V J6 Using SCANtest to turn the lamp on and off J6 pin2 LAMPON signal Lamp turned ON J6 pin2 should be LOW 0 0 5V Lamp turned OFF J6 pin2 should be HIGH 3 3 3V NOTE The LAMPON signal originates from the SUDA board if the signal changes from High to Low when the lamp is turned from Off to On then the SUDA 1 working properly NOTE If you place a jumper on JP1 the lamp should come on no matter the LAMPON signal i e even if the signal is high at J6 pin2 8 J8 ping LAMP DET signal Lamp Cartridge installed J8 should be 3 Lamp Detach Switch 3 3V closed Lamp Cartridge removed J8 pin6 should be LOW 0 0 5V Lamp Detach Switch open NOTE Ifthe LAMP DET signal will not go HIGH with the Lamp Cartridge installed then replace the Linux Lamp Inverter Board which includes the micro switch co
94. ting menu options The Stop Button is for interrupting a copy or scan process The Size Button is for setting the original s size input size for both copy and scan jobs Below the control and menu buttons are a Copy Option Area and a Scan Option Area each with its own set of quick option buttons For a detailed description of the individual buttons and functions please refer to the scanners operators guide 27 FBA TSG 001 090306 3 9 CRB Smart Card Reader 3 9 1 CRB Switch Default Switch Setting WEEN OFF OFF OFF OFF OFF OFF OFF OFF Transmission type 1 Aa OFF OFF OFF OFF ON ON OFF OFF Transmission E e 2T For 51 the switch setting depends on the transmission type see images below Please also refer to SKF switch settings in section 3 8 3 Transmission type 1 AB51A Transmission type 2 ABS1A 3 9 2 Markings AAS1A CRBCdd ABSIA CRBCdd ACSIA CRBCdd where dd board revision number 28 FBA TSG 001 090306 3 9 3 Signal LED on the CRB Board The signal LED LED1 on the CRB Board turns ON when a Smart Card is inserted It only signals that a Smart Card has been inserted it does not show whether the card is valid or not SW Switch 1 Switch 8 LED1 Fig 3 10 CRB Component Layout 29 FBA TSG 001 090306 3 10 550 Sc
95. urface so all 5 feet are in contact with it 5 If the scanner is moved the 2 adjustable feet must be retightened to their original shortest position and the steps above must be repeated 2 Adjustable Feet F F m g lt Piked Foei Initial position must be all the way up shortest feet Fig 11 1 Physical Placement of the Scanner 68 FBA TSG 001 090306 12 Appendix B Replacing Drive Belts If for some reason it should be necessary to replace a drive belt 1t is important to replace all 4 belts at the same time There are two lengths Short Belts Used for the Mirror Carriage innermost belts Long Belts Used for the Lamp Carriage outermost belts Removing Belts e Remove the two nuts A which fix the individual belt to the carriage e Divide the belt by removing the nut B Installing Belts Place the individual belt around the appropriate rollers and join the ends by means of the Belt Joining Bracket Initially all holes in the Joining Brackets should be used but if after tightening the belts the pins C are close to either end of the oblong holes the belt must either be shortened or lengthened a little Adjust the belt tension and synchronize carriages as described in section 4 2 5 Bracket Fixing Nut 2 pcs A AS A Belt Joining Bracket Belt Clamp Nut B Note position of pin C Note position of pin Fig 12 1 Replacing Drive Belts 69 FBA TSG 001 090306 13 Ap

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