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Maintenance and Service Guide

1. Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductive or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Maintenance and Service Guide 4 3 Removal and replacement procedures Workstation gui
2. Size Memory address System function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 O000BFFFF Video memory 64 KB 000C0000 000CFFFF Video BIOS 64 KB 000E8000 000FFFFF System BIOS 00100000 XFFFFFFF Extended memory based on memory installed X 1 0000000 FEDFFFFF PCI bus FEDO0000 FEDOO3FF High precision event timer FEE01000 FFFFFFFF PCI bus System interrupt specifications Hardware IRQ System function IRQO System timer IRQ1 Standard 101 102 key or Microsoft natural keyboard IRQ8 System CMOS real time clock IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ16 Intel ICH9 family USB universal host controller 2937 Mobile Intel 4 Series express chipset family IRQ17 High definition audio controller Intel ICH9 family USB universal host controller 2938 Marvell Yukon 88E8072 PCIE gigabit Ethernet controller IRQ18 Intel ICH9 family USB universal host controller 2939 Intel ICH9 family USB universal host controller 2936 IRQ19 Intel ICH9 family USB2 enhanced controller 293C IRQ20 Intel ICH9 family USB2 enhanced controller 293A Intel ICH9 family USB universal host controller 2934 IRQ21 Intel ICH9M E M SATA AHCI controller IRQ22 Intel ICH9 family USB universal host controller 2935 Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the s
3. 7 8 Maintenance and Service Guide Screw listing Phillips PM2 0x3 0 screw fh mm itil Color Quantity Length Thread Head diameter Silver 8 3 0 mm 2 0 mm 4 5 mm Where used 8 screws that secure the display hinges to the display panel Maintenance and Service Guide 79 Screw listing Phillips PM2 0x2 0 broadhead screw 0 mm iman Color Quantity Length Black 3 2 0 mm Thread Head diameter 2 0 mm 7 0 mm Where used 3 screws that secure the switch cover to the computer in the battery bay T l l 7 10 Maintenance and Service Guide Screw listing Phillips PM2 0x3 0 broadhead screw Op mm Titi Color Quantity Length Thread Head diameter Black 3 3 0 mm 2 0 mm 7 0mm Where used 3 screws that secure the top cover to the computer in the optical drive bay l l I a E dj Maintenance and Service Guide 7 11 Screw listing Phillips PM2 5x8 0 screw fm mm Tdi Color Quantity Length Thread Black 3 8 0 mm 2 5mm Where used One screw that secures the optical drive to the computer Two screws that secure the keyboard to the computer Head diameter 5 0 mm 7 12 Maintenance and Service Guide Phillips PM2 0x4 0 screw p mm Tilia Color Quantity Length Thread Black 1 4 0 mm 2 0 mm Where used One screw that secures the top cover to the base enclosure Screw listing Head diameter 4 5 mm Maintenance and Service G
4. Remove the heat sink 1 Turn the system board upside down with the front toward you Q Steps 2 and 3 apply to computer models equipped with graphics subsystems with discrete memory See steps 4 and 5 for instructions on removing the heat sink on computer models equipped with graphics subsystems with UMA memory 2 Loosen the four Phillips PM2 5x9 0 captive screws O and the two Phillips PM2 0x5 0 captive screws O that secure the heat sink to the system board 3 Remove the heat sink Q Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach the heat sink Maintenance and Service Guide 4 45 Removal and replacement procedures Q The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed E Thermal paste is used on the processor O and the heat sink section that services it E Thermal pads are used on the Northbridge chip O and the heat sink section O that services it E Thermal pads are used on the graphics subsystem memory module and the heat sink section O that services it Replacement thermal material is included with all system board heat sink and processor spare part kits 1 5 E l m eae zB Steps 4 and 5 apply to computer models equipped wit
5. 1 External component identification Component ExpressCard slot Description Supports optional ExpressCards 2 RJ 11 modem jack select models only Connects a modem cable 3 Vent Enables airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 External monitor port Connects an external VGA monitor or projector 5 Battery light E Amber A battery is charging E Turquoise A battery is close to full charge capacity E Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly E Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 6 Power connector Connects an AC adapter 7 RJ 45 network jack Connects a network cable 8 USB ports 3 Connect optional USB devices Maintenance and Service Guide External component identification Bottom components Item 1 Component Battery bay Description Holds the battery 2
6. Allow Reset of HP ProtectTools security keys Enable disable reset of HP ProtectTools security keys Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password DriveLock Passwords E Enable disable DriveLock on any computer hard drive enabled by default E Change a DriveLock user password or master password DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Diagnostics Menu Select System Diagnostics Menu Enter a user defined computer asset tracking number and ownership tag To do this System Information Displays the following information A Identification information for the computer and the batteries in the system O Specification information for the processor cache and memory size system ROM video revision and keyboard controller version E Start up Test Verifies the system components needed for starting the computer E Run In Test Runs a comprehensive check on system memo
7. Battery release latches 2 Release the battery from the battery bay 3 Vents 4 Enable airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Memory module compartment Contains the memory module slots 5 WLAN module compartment Contains the wireless LAN module slot A To prevent an unresponsive system replace the wireless module with only a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 6 Hard drive bay Holds the hard drive 2 10 Maintenance and Service Guide 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model number provided on the service tag product XXOOMNMZER XXX E MUINE A ENINN DA INE pm soc ccc DIDNI DI D DA DNI UD DANA LIO HOODOO Item Component Description O Product name This is the product name affixed to the front of the computer O Serial number s n This is an alphanumeric identifier that is unique to each product Part number Product number p n T
8. Maintenance and Service Guide 4 15 Removal and replacement procedures Memory module Description Spare part number For use only on computer models equipped with an AMD processor E 2048 MB 800 MHz DDR2 538401 001 1024 MB 800 MHz DDR2 538400 001 E 512 MB 800 MHz DDR2 538399 001 E 1024 MB 667 MHz DDR2 538397 001 E 512 MB 667 MHz DDR2 538396 001 For use only on computer models equipped with an Intel processor E 2048 MB 800 MHz DDR2 538436 001 1024 MB 800 MHz DDR2 538435 001 E 512 MB 800 MHz DDR2 538434 001 E 2048 MB 667 MHz DDR2 538433 001 E 1024 MB 667 MHz DDR2 538432 001 E 512 MB 667 MHz DDR2 538431 001 Before removing the memory module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 4 16 Maintenance and Service Guide Removal and replacement procedures Remove the memory module Q The top memory module slot is for expansion memory and the bottom slot is for primary memory 1 Position the computer with the front toward you 2 Loosen the Phillips PM2 0x6 0 captive
9. E 250 GB 7200 rpm E 250 GB 5400 rpm E 160 GB 7200 rpm E 160 GB 5400 rpm Before removing the hard drive follow these steps 538440 001 538439 001 575197 001 538438 001 575196 001 538437 001 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 Maintenance and Service Guide Removal and replacement procedures Remove the hard drive 1 Position the computer with the front toward you 2 Loosen the two Phillips PM2 0x6 0 captive screws OQ that secure the hard drive cover to the computer 3 Lift the right side of the hard drive cover to detach it from the computer 4 Remove the hard drive cover The hard drive cover is included in the Plastics Kit spare part number 538450 001 Maintenance and Service Guide 4 9 Removal and replacement procedures 5 Loosen the Phillips PM2 5x11 0 captive screw O that secures the hard drive in the hard drive bay 6 Grasp the Mylar tab on the hard drive and slide the hard drive O to the left 7 Remove the hard drive O from the hard drive bay 4 10 Maintenance and Service Guide Removal
10. Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Continued 4 12 Maintenance and Service Guide Removal and replacement proc
11. 001 Heat sink for use only on computer models equipped with an AMD processor and a graphics subsystem with UMA memory includes replacement thermal material 538457 001 Heat sink for use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory includes replacement thermal material 538458 001 Heat sink for use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory includes replacement thermal material 538459 001 Heat sink for use only on computer models equipped with an AMD processor and a graphics subsystem with discrete memory includes replacement thermal material 538460 001 Optical drive connector board 538462 001 Display hinges 538463 001 Display Cable Kit See Display assembly subcomponents on page 3 9 for display assembly internal component spare part information 538465 001 Cable Kit 539682 001 Keyboard for use in the United States includes keyboard cable 539682 031 Keyboard for use in the United Kingdom includes keyboard cable 539682 041 Keyboard for use in Germany includes keyboard cable 539682 051 Keyboard for use in France includes keyboard cable 539682 061 Keyboard for use in Italy includes keyboard cable 539682 071 Keyboard for use in Spain includes keyboard cable 539682 081 Keyboard for use in Denmark includes keyboard cable 539682 091 Keyboard for use in Norway includes keyboard cable 539682 121 Keyboard for
12. 6 restoring factory settings 5 2 5 3 restoring the hard drive 8 2 right side components 2 8 RJ 11 connector cover 3 12 RJ 11 jack connector pinout 9 3 location 2 9 RJ 45 jack connector pinout 9 3 location 2 9 RTC battery removal 4 40 spare part number 3 5 3 14 4 40 Rubber Feet Kit spare part number 3 5 3 18 4 6 4 28 run in test 5 4 S SATA Serial Advanced Technology Attachment devices AHCI Advanced Host Controller Interface 5 5 IDE Integrated Drive Electronics 5 5 Screw Kit spare part number 3 13 3 18 screw listing 7 1 SD Card Reader 2 7 security cable slot 2 8 Security menu 5 4 5 9 allow reset of HP ProtectTools security keys 5 4 always prompt for HP SpareKey enrollment 5 4 Automatic DriveLock 5 4 change password 5 4 Disk Sanitizer 5 4 DriveLock 5 4 HP SpareKey 5 4 HP SpareKey enrollment 5 4 HP Sparekey enrollment 5 4 password policy 5 4 set up BIOS administrator password 5 4 System IDs 5 4 user management 5 4 security product description 1 5 service considerations 4 1 serviceability product description 1 6 set security level 5 6 Index 4 Maintenance and Service Guide Index setup utility accessing 5 7 Diagnostics menu 5 9 File menu 5 8 Security menu 5 9 System Configuration menu 5 10 speaker location 2 2 2 3 spare part number 3 4 3 18 specifications computer 6 1 display assembly 6 2 DVD RW and CD RW SuperMulti Double Layer Drive 6 4 DVD ROM Drive 6 5 hard
13. 9 File menu 5 3 5 8 navigating and selecting 5 1 5 7 restoring factory settings 5 2 5 8 Security menu 5 4 5 9 System Configuration menu 5 5 5 10 using 5 1 5 7 computer specifications 6 1 connector pinout audio in jack 9 1 audio out jack 9 1 external monitor port 9 2 headphone jack 9 1 microphone jack 9 1 modem jack 9 3 monitor port 9 2 network jack 9 3 Maintenance and Service Guide Index 1 Index RJ 11 jack 9 3 RJ 45 jack 9 3 USB port 9 4 connectors service considerations 4 1 creating a backup 8 2 device configurations 5 5 Diagnostics menu 5 4 Disk Sanitizer 54 5 9 display assembly removal 4 25 spare part numbers 3 3 3 17 3 19 4 25 display bezel illustrated 3 9 removal 4 28 spare part numbers 3 9 3 17 4 28 Display Cable Kit illustrated 3 9 spare part number 3 9 3 18 display components illustrated 2 1 recycling 11 1 spare part numbers 3 9 display enclosure illustrated 3 9 removal 4 28 spare part number 3 9 3 17 display hinge illustrated 3 9 removal 4 29 4 30 spare part number 3 9 3 18 4 30 display inverter removal 11 3 display panel cable illustrated 3 9 removal 4 30 spare part number 4 30 display panel product description 1 2 display switch 2 3 DriveLock password 5 4 5 9 DriveLock automatic 5 4 drives boot order 5 5 5 10 DVD RW and CD RW SuperMulti Double Layer Drive precautions 4 2 removal 4 18 spare part numbers 3 8 3 11 3 17 4 18 specifi
14. BG1 E For use in Taiwan 539682 AB1 E For use in Thailand 539682 281 E For use in Turkey 539682 141 E For use in the United Kingdom 539682 031 E For use in the United States 539682 001 4 Speaker 538453 001 5 Top cover includes TouchPad button board and cable and TouchPad board and cable 538447 001 Plastics Kit includes 538450 001 6a ExpressCard slot bezel 6b Wireless module compartment cover 6c Hard drive cover 6d Memory module compartment cover Q See Plastics Kit on page 3 12 for more Plastics Kit spare part information 7 System board includes replacement thermal material For use only on computer models equipped with an AMD processor E For use only on computer models equipped with a graphics subsystem with 538392 001 discrete memory E For use only on computer models equipped with a graphics subsystem with 538391 001 UMA memory For use only on computer models equipped with an Intel processor E For use only on computer models equipped with a graphics subsystem with 538408 001 discrete memory E GL system board use only on computer models equipped with a graphics subsystem with 538407 001 UMA memory E GM system board for use only on computer models equipped with a graphics subsystem 538409 001 with UMA memory 8 Optical drive connector board 538460 001 Continued Maintenance and Service Guide Illustrated parts catalog Item Description Spare Part Number Cable Kit includes 538465 001 9a Bluetooth module
15. Battery on page 4 6 5 Remove the following components a Hard drive see Hard drive on page 4 8 b Optical drive see Optical drive on page 4 18 c Keyboard and switch cover see Keyboard and switch cover on page 4 20 d Speaker see Speaker on page 4 24 e Display assembly see Display assembly on page 4 25 f Top cover see Top cover on page 4 32 g System board see System board and optical drive connector board on page 4 35 4 38 Maintenance and Service Guide Removal and replacement procedures Remove the fan 1 Remove the two Phillips PM2 5x6 0 screws that secure the fan to the base enclosure 2 Remove the fan Reverse this procedure to install the fan Maintenance and Service Guide 4 39 Removal and replacement procedures RTC battery Description Spare part number RTC battery 449137 001 Before removing the RTC battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 5 Remove the following components a Hard drive see Hard drive on
16. DVD RAM Access time Random CD lt 175 ms DVD lt 230 ms Cache buffer 2 5 MB Data transfer rate 24X CD ROM 8X DVD 24X CD R 16X CD RW 8x DVD R 4X DVD RW 8X DVD R 4X DVD RW 2 4X DVD R 9 5X DVD RAM 3 600 KB sec 10 800 KB sec 3 600 KB sec 2 400 KB sec 10 800 KB sec 5 400 KB sec 10 800 KB sec 5 400 KB sec 2 700 KB sec 6 750 KB sec Transfer mode Multiword DMA mode Maintenance and Service Guide DVD ROM Drive specifications Applicable disc Specifications Read Write CD DA CD E G CD MIDI CD R and CD RW CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CDEXTRA Portfolio CD R CD RW CDR CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random lt 110ms lt 130 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 8X DVD 24X CD R 24X CD RW System DMA specifications 3 600 KB sec 10 800 KB sec 3 600 KB sec 3 600 KB sec Hardware DMA System function DMAO Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Not applicable DMA6 Not assigned DMA7 Not assigned ExpressCard controller can use DMA 1 2 or 5 Maintenance and Service Guide Specifications System memory map specifications
17. E For use in Australia 490371 111 E For use in Brazil 490371 201 E For use in Europe the Middle East and Africa 490371 021 E For use in Israel 490371 BB1 E For use in India 490371 D61 E For use in Italy 490371 061 E For use in Japan 49037 1 291 E For use in the People s Republic of China 490371 AA1 E For use in South Africa 490371 AR1 E For use in South Korea 490371 AD1 E For use in Switzerland 490371 111 E For use in Taiwan 490371 AB1 E For use in the United Kingdom and Singapore 490371 031 E For use in the United States 490371 001 Screw Kit 538449 001 E Phillips PM3 0 x 4 0 screws E Phillips PM2 5 x 11 0 captive screws E Phillips PM2 5 x 9 0 captive screws E Phillips PM2 5 x 8 0 screws E Phillips PM2 5 x 6 0 screws E Phillips PM2 5 x 5 0 screws E Phillips PM2 5 x 4 0 screws E Phillips PM2 0 x 6 0 captive screws E Phillips PM2 0 x 5 0 captive screws E Phillips PM2 0 x 3 0 broadhead screws E Phillips PM2 0 x 3 0 screws E Phillips PM2 0 x 2 0 broadhead screws E Torx T8M2 5 x 8 0 screws Maintenance and Service Guide 3 13 Spare part number Illustrated parts catalog Sequential part number listing Description 398393 002 Full sized Bluetooth module The Bluetooth module spare part kits do not include a Bluetooth module cable The Bluetooth module cables are included in the Cable Kit spare part number 538465 001 407575 291 I
18. ExpressCard slot 5 10 Maintenance and Service Guide 6 fo Specifications Computer specifications Metric U S Dimensions Length 25 43 cm 10 01 in Width 37 18 cm 14 64 in Height 3 20 cm 1 26 in Weight 2 49 kg 5 5 lbs Input power Operating voltage 19 0 V dc 4 74 A 65 W Operating current 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures Maintenance and Service Guide 6 1 Specifications 15 6 in display specifications Dimensions Height Width Diagonal Metric U S 21 1 cm 8 3 in 33 5 cm 13 2 in 39 6 cm 15 6 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch Format Configuration 0 279 x 0 279 mm 1366 x 768 RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical Maintenance and Servi
19. Germany For use in Greece For use in Hungary For use in Iceland For use in Israel For use in Italy For use in Japan For use in Latin America For use in the Netherlands Spare part number 539682 A41 539682 201 539682 261 539682 221 539682 081 539682 051 539682 121 539682 041 539682 DJ1 539682 211 539682 DD1 539682 BB1 539682 061 539682 291 539682 161 539682 B31 For use in country or region For use in Norway For use in Portugal For use in Russia For use in Saudi Arabia For use in Slovakia For use in Slovenia For use in South Korea For use in Spain For use in Sweden and Finland For use in Switzerland For use in Taiwan For use in Thailand For use in Turkey For use in the United Kingdom For use in the United States Spare part number 539682 091 539682 131 539682 251 539682 171 539682 231 539682 BA1 539682 AD1 539682 071 539682 B71 539682 BG1 539682 AB1 539682 281 539682 141 539682 031 539682 001 4 20 Maintenance and Service Guide Removal and replacement procedures Description Spare part number Switch cover includes power button board and cable 538452 001 Before removing the keyboard and switch cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect
20. Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 802 11a b g WLAN modules for use only on computer models equipped with an Intel processor E Intel PRO wireless 3945 802 1 1a b g WLAN module for use in Antigua and Barbuda 451861 001 Argentina Australia the Bahamas Barbados Brunei Canada Chile the Dominican Republic Guam Guatemala Hong Kong India Indonesia Malaysia Mexico New Zealand Panama Paraguay Saudi Arabia Taiwan the United States and Vietnam E Intel PRO Wireless 3945 802 1 1a b g WLAN module for use in Aruba Austria 451861 002 Azerbaijan Bahrain Belgium Bermuda Brazil Bulgaria the Cayman Islands Colombia Croatia Cyprus the Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Jordan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco Montenegro the Netherlands Norway Oman the Philippines Poland Portugal Romania Russia Serbia Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey the United Kingdom and Uzbekistan E Intel PRO wireless 3945 802 11a b g WLAN module for use in Ecuador Haiti Honduras 451861 003 Pakistan the People s Republic of China Peru Q
21. all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition select Start gt Computer Q If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this chapter 3 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Using a Windows Vista operating system DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows Vista ope
22. and replacement procedures 8 If it is necessary to replace the hard drive bracket follow these steps a Remove the two Phillips PM3 0x4 0 screws O from each side of the hard drive b Lift the bracket straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive Maintenance and Service Guide 4 11 Removal and replacement procedures WLAN module Description Spare part number 802 11a b g n WLAN module for use with all computer models E Broadcom 4322AGN 802 1 1a b g n WLAN module for use in Canada the Cayman Islands 518434 001 Guam Puerto Rico the United States and the U S Virgin Islands E Broadcom 4322AGN 802 1 1a b g n WLAN module for use in Afghanistan Albania Algeria 518434 002 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada
23. cover illustrated 3 12 removal 4 14 wireless product description 1 4 WLAN module removal 4 12 spare part numbers 3 6 3 7 3 14 3 15 4 12 4 13 WLAN module compartment 2 10 workstation guidelines 4 4 Maintenance and Service Guide Index 5
24. drive 6 3 optical drive 6 4 6 5 system DMA 6 5 system I O address 6 7 system interrupt 6 6 system memory map 6 6 stringent security 5 9 switch cover removal 4 20 spare part number 3 3 3 18 4 20 system board removal 4 35 spare part numbers 3 4 3 16 3 17 4 35 System Configuration menu 5 5 5 10 System Diagnostics menu 5 4 system DMA specifications 6 5 system fan 5 5 5 10 system I O address specifications 6 7 system IDs 5 4 system information 5 4 5 8 system interrupt specifications 6 6 system memory map specifications 6 6 system recovery 8 1 T tools required 4 1 top components 2 1 top cover removal 4 32 spare part number 3 4 3 18 4 32 TouchPad 2 6 TouchPad button 2 6 TouchPad scroll zone 2 6 U Unified Extensible Firmware Interface UEFI mode 5 5 Universal Serial Bus USB port connector pinout 9 4 location 2 9 USB legacy support 5 1 5 5 5 7 5 10 v vent 2 9 2 10 WwW warranty period 3 1 4 5 webcam 2 1 webcam light 2 1 webcam module illustrated 3 9 removal 4 29 spare part number 3 9 3 17 4 29 webcam module cable illustrated 3 9 removal 4 31 spare part number 4 31 webcam product description 1 3 Windows applications key 2 4 Windows logo key 2 4 Windows Vista operating system DVD 8 3 wireless antenna disconnecting 4 15 locations 2 1 removal 4 31 spare part number 4 31 wireless antenna cable illustrated 3 9 wireless button 2 3 wireless light 2 5 wireless module compartment
25. information o 8 2 Performing recovery onko x sorbed ooh age ed Pea eo ta awe Te eee ene A ag c 8 3 Using the Windows recovery tools 0 0 eee ccc cece teen ene eee n ees 8 3 Usma BV CoA etd Meda ae ee we tld e edad ice Ue te es aA et od ANE toa ead Aaa Ath Ae 8 4 Using a Windows Vista operating system DVD purchased separately 005 8 4 Backup and recovery in Windows XP 0 0 cece ccc een nee nent ee eeae 8 5 OVErVIEW 2 ee ne Pete ea gE A A Sea Sb eg A 8 5 Backing up your information o 8 5 Performihg aTECOVE Yuste la da onan a o ls ade boa ds da 8 6 9 Connector pin assignments Audio in microphone ois 254 ee oes Seale HEA Ae Le RAS A Ba ada OA a ae be Hes ees 9 1 Audio out headphone 5 erae inaen ok A 9 1 External Monitors se ove Sentra te A a ole ote 9 2 RA A a a at 9 3 RJ 45 NetWork aaa ras aaa lalala 9 3 UV ESAS ABS aie cae Saad eile aoe E ds aa eee eg es 9 4 Maintenance and Service Guide vi Contents 10 Power cord set requirements Requirements for all countries and regions 0 0 0 cece cect ee een ene n ec nes 10 1 Requirements for specific countries and regionS 2 0 eee cette eee 10 2 11 Recycling BUS behind eines is date dhe eds a aces ine eden ed 11 1 DIS plays sen Seales Bethe ee ine ane WR a do lnk tate 11 1 Index vii Maintenance and Service Guide Category Product Name Description Compaq 615 Notebook PC Compaq 610 Notebook PC 1 Product
26. on page 4 44 Maintenance and Service Guide 4 49 Removal and replacement procedures Remove the processor 1 Use a flat bladed screwdriver to turn the processor locking screw one half turn counterclockwise until you hear a click 2 Lift the processor straight up and remove it gz When you install the processor the gold triangle on the processor must be aligned with the triangle O embossed on the processor socket Reverse this procedure to install the processor A 50 Maintenance and Service Guide 5 Computer Setup Computer Setup for computer models equipped with an AMD processor Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Some of the Computer Setup menu items listed in this guide may not be supported by your computer An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To n
27. page 4 8 b Optical drive see Optical drive on page 4 18 c Keyboard and switch cover see Keyboard and switch cover on page 4 20 d Speaker see Speaker on page 4 24 e Display assembly see Display assembly on page 4 25 f Top cover see Top cover on page 4 32 g System board see System board and optical drive connector board on page 4 35 4 40 Maintenance and Service Guide Removal and replacement procedures Remove the RTC battery 1 Turn the system board upside down with the front toward you 2 Remove the RTC battery from the socket on the system board Reverse this procedure to install the RTC battery Maintenance and Service Guide 4 4 Removal and replacement procedures Modem module Q The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 538465 001 See Modem module cable on page 4 48 for modem module cable removal information Description Spare part number For use in all countries and regions except Australia and New Zealand 510100 001 For use only in Australia and New Zealand 510100 011 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the com
28. screw O that secures the memory module compartment cover to the computer 3 Lift the front edge of the memory module compartment cover to detach it from the computer 4 Remove the memory module compartment cover The memory module compartment cover is included in the Plastics Kit spare part number 538450 001 5 Spread the retaining tabs O on each side of the memory module to release the memory module The edge of the module opposite the slot rises away from the computer 6 Remove the memory module by pulling the module away from the slot at an angle Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module Maintenance and Service Guide 4 17 Removal and replacement procedures Optical drive Q The optical drive spare part kit includes an optical drive bezel and bracket Description Spare part number For use only on computer models equipped with an AMD processor E DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe 538406 001 E DVD ROM Drive 575200 001 For use only on computer models equipped with an Intel processor E DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe 538442 001 E DVD ROM Drive 538441 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the comput
29. system board 12 Remove the switch cover 6 Reverse this procedure to install the keyboard and switch cover Maintenance and Service Guide 4 23 Removal and replacement procedures Speaker Description Spare part number Speaker 538453 001 Before removing the speaker follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 5 Remove the keyboard and switch cover see Keyboard and switch cover on page 4 20 Remove the speaker 1 Disconnect the speaker cable O from the system board 2 Release the speaker cable from the clips built into the top cover 3 Remove the two Phillips PM2 5x4 0 screws that secure the speaker to the top cover 4 Remove the speaker Reverse this procedure to install the speaker 4 24 Maintenance and Service Guide Removal and replacement procedures Display assembly Description Spare part number 15 6 in SVA HD display assembly includes 2 WLAN antenna transceivers and cables nameplate and logo For use only on computer models equipped with an AMD processor E AntiGlare di
30. wireless 3945 802 11b g WLAN module for use in Jordan Kuwait and the United Arab Emirates only External media cards One ExpressCard slot supporting optional ExpressCard 34 cards SD Card Reader supporting MultiMediaCard MMC MultiMediaCard 4 2 MMC Plus including MMC Plus HC Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card and Secure Digital High Speed SDHS Memory Card Continued Maintenance and Service Guide Product description Compaq 615 Compaq 610 Category Description Notebook PC Notebook PC Ports Audio in mono microphone x x Audio out Stereo headphone x Multi pin AC power x x RJ 45 Ethernet includes link and x x activity lights RJ 11 modem xX x USB v 2 0 3 x x VGA Dsub 15 pin supporting 1600 x 1200 x x external resolution at 75 GHz Keyboard pointing Keyboard x x devices TouchPad with 2 TouchPad buttons Supports 2 way scroll Taps enabled as default Security Security cable slot x x Operating system Preinstalled with MS Basics x E Windows Vista Home Basic 32 bit English and Japanese only E Windows Vista Business 32 bit English and Japanese only E Windows Vista Business 32 bit Japanese only Preinstalled with MS Office E Windows Vista Basic 32 bit with x x Office 2007 Ready E Windows Vista Home Basic 32 bit with x Office 2007 Ready without Powerpoint Japanese only E Windows Vista Home Basic 32 bit with x Office 2007
31. 15 Compaq 610 Category Description Notebook PC Notebook PC Memory continued Supports the following configurations at x x 667 MHz E 4096 MB total system memory 2048 x 2 dual channel only on GME965 and PM965 system boards E 4096 MB total system memory 4096 x 1 only on GME965 and PM965 system boards E 3072 MB total system memory 2048 1024 dual channel only on GME965 and PM965 system boards E 2560 MB total system memory 2048 512 dual channel only on GME965 and PM965 system boards E 2048 MB total system memory 1024 x 2 dual channel E 2048 MB total system memory 2048 x 1 E 1536 MB total system memory 1024 512 dual channel E 1024 MB total system memory 512 x 2 dual channel E 1024 MB total system memory 1024 x 1 E 512 MB total system memory 512 x 1 Hard drives Supports 9 50 mm 6 35 cm 2 50 in x x hard drives Supports HP DriveGuard Hard Drive Protection Customer accessible Serial ATA SATA Supports the following hard drives E 500 GB 5400 rpm E 320 GB 5400 rpm E 250 GB 7200 and 5400 rpm E 160 GB 7200 and 5400 rpm Optical drives 12 7 mm tray load x x Serial ATA SATA Fixed removal of 1 screw required Customer accessible Parallel ATA Supports no optical drive option Supports the following drives E DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe E 8X DVD ROM Drive Microphone Integrated IDT92HD75 microphone x x Audio Single mono speake
32. 2 cache 506053 001 AMD Athlon QL 62 2 00 GHz processor 1 MB L2 cache 506053 001 AMD Sempron SI 42 2 10 GHz processor 512 KB L2 cache 508102 001 Intel Core2 Duo processors E 15870 2 00 GHz processor 2 MB L2 cache 800 MHz FSB 535835 001 E T1500 1 86 GHz processor 1 MB L2 cache 800 MHz FSB 576209 001 Intel Celeron processors E 560 2 13 GHz processor 1 MB L2 cache 533 MHz FSB 576208 001 E 550 2 00 GHz processor 1 MB L2 cache 533 MHz FSB 576207 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 5 Remove the following components Hard drive see Hard drive on page 4 8 Tp Optical drive see Optical drive on page 4 18 Keyboard and switch cover see Keyboard and switch cover on page 4 20 a Speaker see Speaker on page 4 24 Display assembly see Display assembly on page 4 25 Top cover see Top cover on page 4 32 System board see System board and optical drive connector board on page 4 35 pm ya mo Heat sink see Heat sink
33. 2937 70E0 70E7 ICH9M E M SATA AHCI controller 70E8 70EF ICH9M E M SATA AHCI Controller 70F0 70F7 Mobile Intel 4 series express chipset family 70F8 70FB ICH9M E M SATA AHCI controller 70FC 70FF ICH9M E M SATA AHCI controller EF80 EF9F Motherboard resources FEOO FEOF Motherboard resources FE80 EF8F Motherboard resources FFFF Motherboard resources Maintenance and Service Guide 7 Screw listing This section provides specification and reference information for the screws used in the computer The screws listed in this section are available in the Screw Kit spare part number 538449 001 Phillips PM2 0x6 0 captive screw 0 fm mm Hii Color Quantity Length Thread Head diameter Black 3 6 0 mm 2 0 mm 5 0 mm Where used Two captive screws that secure the hard drive cover to the computer screws are secured on the hard drive cover by C clips One captive screw that secures the memory module compartment cover to the computer screw is secured on the memory module compartment cover by a C clip Maintenance and Service Guide 7 1 Screw listing Phillips PM2 5x11 0 captive screw i mm Hii Color Quantity Length Thread Head diameter Black 1 11 0 mm 2 5mm 5 0mm Where used One screw that secures the hard drive to the computer screw is secured to the hard drive bracket Maintenance and Service Guide 7 2 Screw listing Phillips PM3 0x4 0 screw fm mm ibid Color Quantity Length Thread He
34. 9 001 E 1024 MB 667 MHz DDR2 538397 001 E 512 MB 667 MHz DDR2 538396 001 For use only on computer models equipped with an Intel processor E 2048 MB 800 MHz DDR2 538436 001 E 1024 MB 800 MHz DDR2 538435 001 E 512 MB 800 MHz DDR2 538434 001 E 2048 MB 667 MHz DDR2 538433 001 E 1024 MB 667 MHz DDR2 538432 001 E 512 MB 667 MHz DDR2 538431 001 Maintenance and Service Guide Display assembly subcomponents Illustrated parts catalog Item Description Spare part number 1 Display bezel For use only on computer models equipped with a webcam 538428 001 For use only on computer models not equipped with a webcam 538427 001 2 Webcam module 538443 001 3 Display hinges 538462 001 Display Cable Kit includes 538463 001 4a Webcam module cable 4b Display panel cable 4c Wireless antenna cable 5 Display enclosure 538430 001 Maintenance and Service Guide 3 9 Illustrated parts catalog Mass storage devices 3 10 Maintenance and Service Guide Illustrated parts catalog Item Description Spare part number 1 Hard drive includes hard drive connector and hard drive bracket For use only on computer models equipped with an AMD processor E 500 GB 5400 rpm 538405 001 E 320 GB 5400 rpm 538404 001 E 250 GB 7200 rpm 575199 001 E 250 GB 5400 rpm 538403 001 E 160 GB 7200 rpm 575198 001 E 160 GB 5400 rpm 538402 001 For use only on computer models equipped with an Intel proc
35. Change the Computer Setup language Boot Options E Set an f9 f10 and f12 delay when starting up E Enable disable CD ROM boot E Enable disable floppy boot E Enable disable internal network adapter boot and set the boot mode PXE E Enable disable MultiBoot which sets a boot order that can include most boot devices in the system Set the Express Boot Popup delay in seconds Set the boot order Device Configurations E Swap the functions of the fn key and left ctrl key E Enable disable USB legacy support When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running O Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer E Enable disable BIOS DMA data transfers E Enable disable fan always on while connected to an AC outlet E Enable disable Data Execution Prevention When enabled the processor can disable some virus code execution which helps to improve computer security E Enable disable SATA Native Mode E Enable disable Dual Core CPU E Choose Bit shift or LBA assisted HDD Translation Mode E Enable disable Virtualization Technology Built In Device Options E Enable disable embedded WLAN Device Radio E Enable disable Wake on LAN E Enable disable the optical disc drive Port Options E Enable disable the USB port E Enable disable the
36. Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 5 Remove the following components a Hard drive see Hard drive on page 4 8 b Optical drive see Optical drive on page 4 18 c Keyboard and switch cover see Keyboard and switch cover on page 4 20 d e f 8 Speaker see Speaker on page 4 24 Display assembly see Display assembly on page 4 25 Top cover see Top cover on page 4 32 System board see System board and optical drive connector board on page 4 35 h Heat sink see Heat sink on page 4 44 Remove the modem module cable 1 Disconnect the modem module cable from the modem module 2 Remove the modem module cable Reverse this procedure to install the modem module cable 4 48 Maintenance and Service Guide Removal and replacement procedures Processor Q The processor spare part kit includes replacement thermal material Description Spare part number AMD Turion RM 74 2 20 GHz processor 1 MB L2 cache 507979 001 AMD Turion RM 72 2 10 GHz processor 1 MB L2 cache 507978 001 AMD Athlon QL 64 2 10 GHz processor 1 MB L
37. If it is necessary to replace the display hinges remove the eight Phillips PM2 0x3 0 screws O that secure the hinges to the display panel 21 Remove the display hinges The display hinges are available using spare part number 538462 001 22 If it is necessary to replace the display panel cable turn the display panel upside down with the bottom edge toward you 23 Release the adhesive support strip O that secures the display panel cable to the display panel 24 Disconnect the display panel cable from the connector on the back of the display panel 25 Remove the display panel cable The display panel cable is included in the Display Cable Kit spare part number 538463 001 4 30 Maintenance and Service Guide Removal and replacement procedures 26 If it is necessary to replace the webcam module cable release the tabs O built into the display enclosure shielding 27 Remove the webcam module cable The webcam module cable is included in the Display Cable Kit spare part number 538463 001 Fe t a gt T A l 28 If it is necessary to replace the wireless antenna transceivers and cables remove the Phillips PM2 5x4 0 screws O that secure the transceivers to the display enclosure 29 Release the transceivers from the display enclosure The transceivers are attached to the enclosure with double sided tape 30 Release the tabs O built into the display enclosure shieldin
38. Personal with Powerpoint Japanese only Windows Vista Home Basic 32 bit with x Office 2007 Professional Japanese only Windows Vista Business 32 bit with x x Office 2007 Ready E Windows Vista Business 32 bit with x Office 2007 Personal without Powerpoint Japanese only E Windows Vista Business 32 bit with x Office 2007 Personal with Powerpoint Japanese only Windows Vista Business 32 bit with x Office 2007 Professional Japanese only E Windows Vista Business 32 bit with Xx Xx Windows XP Pro images with Office 2007 Ready Continued Maintenance and Service Guide 1 5 Product description Compaq 615 Compaq 610 Category Description Notebook PC Notebook PC Operating system Preinstalled with MS Office continued continued E Windows Vista Business 32 bit with xX Windows XP Pro images with Office 2007 Personal Japanese only E Windows Vista Business 32 bit with Xx Windows XP Pro images with Office 2007 Personal with Powerpoint Japanese only E Windows Vista Business 32 bit with x Windows XP Pro images with Office 2007 Professional Japanese only E Windows Vista Home Premium 32 bit with xX xX Office 2007 Ready Preinstalled x x E FreeDOS E SUSE Linux x x Restore Media x x Windows Vista Basic 32 bit E Windows Vista Business 32 bit x x E Windows Vista Business 64 bit x x E Windows Vista Premium x X E Windows XP Pro x X E DRDVD Windows Vista X x E DRDVD Windows XP Pro x xX E Red Flag L
39. Q ComPAc Compaq 615 Notebook PC Compaq 610 Notebook PC Maintenance and Service Guide Document Part Number 533504 001 June 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2009 Hewlett Packard Development Company L P AMD Athlon AMD ATI Radeon AMD Sempron and AMD Turion are trademarks of Advanced Micro Devices Inc Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel Celeron and Core are trademarks of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition June 2009 Document Part Number 533504 001 Safety warning notice WARNING To reduce the possibility of heat related injuries or of overheating the computer do not plac
40. a Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the lvory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Rom
41. ad diameter Silver 4 4 0 mm 3 0 mm 5 0mm Where used 4 screws that secure the hard drive bracket to the hard drive Maintenance and Service Guide 7 3 Screw listing Phillips PM2 5x4 0 screw ul mm Hillis Color Quantity Length Thread Head diameter Black 9 4 0 mm 2 5mm 5 0mm Where used 2 screws that secures the WLAN module to the computer 7 4 Maintenance and Service Guide Where used One screw that secures the system board to the base enclosure Two screws that secure the optical drive connector board to the base enclosure Screw listing Maintenance and Service Guide 7 5 Screw listing Phillips PM2 5x4 0 screw p mm huhhh Color Quantity Length Thread Head diameter Silver 2 4 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the wireless antenna transceivers to the display enclosure Maintenance and Service Guide 7 6 Screw listing Slotted Torx T8M2 5x8 0 screw uuu mm id dd Color Quantity Length Thread Head diameter Black 8 8 0 mm 2 5 mm 5 0 mm Where used Two screws that secure the switch cover to the computer Six screws that secure the top cover to the computer Maintenance and Service Guide 7 7 Screw listing Phillips PM2 0x3 0 screw bh mm timido Color Quantity Length Thread Head diameter Black or silver 4 3 0 mm 2 0 mm 4 5 mm Where used 2 screws that secure the optical drive bracket to the optical drive gt
42. aijan 451861 002 Bahrain Belgium Bermuda Brazil Bulgaria the Cayman Islands Colombia Croatia Cyprus the Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Jordan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco Montenegro the Netherlands Norway Oman the Philippines Poland Portugal Romania Russia Serbia Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey the United Kingdom and Uzbekistan E Intel PRO wireless 3945 802 11a b g WLAN module for use in Ecuador Haiti Honduras 451861 003 Pakistan the People s Republic of China Peru Qatar Uruguay and Venezuela E Intel PRO Wireless 3945 802 11a b g WLAN module for use in Japan 407575 291 E Intel PRO wireless 3945 802 1 1a b g WLAN module for use in South Korea 409280 004 Maintenance and Service Guide 4 13 Removal and replacement procedures Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 Remove th
43. al African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the lvory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria
44. and hard drive bracket 538405 001 500 GB 5400 rpm hard drive for use only on computer models equipped with an AMD processor includes hard drive connector and hard drive bracket Continued 3 16 Maintenance and Service Guide Spare part number Illustrated parts catalog Description 538406 001 DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe for use only on computer models equipped with an AMD processor includes bezel and bracket 538407 001 GL system board use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory includes replacement thermal material 538408 001 System board for use only on computer models equipped with an Intel processor and a graphics subsystem with discrete memory includes replacement thermal material 538409 001 GM system board for use only on computer models equipped with an Intel processor and a graphics subsystem with UMA memory includes replacement thermal material 538421 001 15 6 in SVA HD AntiGlare display assembly for use only on computer models equipped with an Intel processor but not equipped with a webcam includes 2 WLAN antenna transceivers and cables nameplate and logo 538422 001 15 6 in SVA HD BrightView display assembly for use only on computer models equipped with an Intel processor but not equipped with a webcam includes 2 WLAN antenna transceive
45. ania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 506052 001 AMD Athlon QL 62 2 00 GHz processor 1 MB L2 cache includes replacement thermal material 506053 001 AMD Athlon QL 64 2 10 GHz processor 1 MB L2 cache includes replacement thermal material 507978 001 AMD Turion RM 72 2 10 GHz processor 1 MB L2 cache includes replacement thermal material 507979 001 AMD Turion RM 74 2 20 GHz processor 1 MB L2 cache includes replacement thermal material 508102 001 AMD Sempron SI 42 2 10 GHz processor 512 KB L2 cache includes replacement thermal material 510100 001 Modem module for use in all countries and regions except Australia and New Zealand The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 538465 001 510100 011 Modem module for use only in Au
46. atar Uruguay and Venezuela E Intel PRO Wireless 3945 802 1 1a b g WLAN module for use in Japan 407575 291 E Intel PRO Wireless 3945 802 1 1a b g WLAN module for use in South Korea 409280 004 Continued Maintenance and Service Guide 3 7 Illustrated parts catalog Item Description Spare Part Number 19 Hard drive includes hard drive connector and hard drive bracket For use only on computer models equipped with an AMD processor E 500 GB 5400 rpm 538405 001 E 320 GB 5400 rpm 538404 001 E 250 GB 7200 rpm 575199 001 E 250 GB 5400 rpm 538403 001 E 160 GB 7200 rpm 575198 001 E 160 GB 5400 rpm 538402 001 For use only on computer models equipped with an Intel processor E 500 GB 5400 rpm 538440 001 E 320 GB 5400 rpm 538439 001 E 250 GB 7200 rpm 575197 001 E 250 GB 5400 rpm 538438 001 E 160 GB 7200 rpm 575196 001 E 160 GB 5400 rpm 538437 001 20 Optical drive includes bezel and bracket For use only on computer models equipped with an AMD processor m DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe 538406 001 E DVD ROM Drive 575200 001 For use only on computer models equipped with an Intel processor m DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe 538442 001 E DVD ROM Drive 538441 001 21 Memory modules For use only on computer models equipped with an AMD processor E 2048 MB 800 MHz DDR2 538401 001 E 1024 MB 800 MHz DDR2 538400 001 E 512 MB 800 MHz DDR2 53839
47. avigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 1 To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item 1 To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key 1 To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions Q You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security Diagnostics or System Configuration menu Maintenance and Service Guide 5 1 Computer Setup To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore changes and exit and then press enter To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the
48. ay assembly for use only on computer models equipped with a webcam 538424 001 E BrightView display assembly for use only on computer models not equipped with 538422 001 a webcam See Display assembly subcomponents on page 3 9 for display assembly internal component spare part information 2 Switch cover includes power button board and cable 538452 001 3 Keyboard includes keyboard cable E For use in Belgium 539682 A41 E For use in Brazil 539682 201 E For use in Bulgaria 539682 261 E For use in the Czech Republic 539682 221 E For use in Denmark 539682 081 E For use in France 539682 051 E For use in French Canada 539682 121 E For use in Germany 539682 041 E For use in Greece 539682 DJ1 E For use in Hungary 539682 211 E For use in Iceland 539682 DD1 E For use in Israel 539682 BB1 E For use in Italy 539682 061 E For use in Japan 539682 291 E For use in Latin America 539682 161 E For use in the Netherlands 539682 B31 E For use in Norway 539682 091 Continued Maintenance and Service Guide Illustrated parts catalog Item Description Spare Part Number 3 Keyboard includes keyboard cable E For use in Portugal 539682 131 E For use in Russia 539682 251 E For use in Saudi Arabia 539682 171 E For use in Slovakia 539682 231 E For use in Slovenia 539682 BA1 E For use in South Korea 539682 AD1 E For use in Spain 539682 071 E For use in Sweden and Finland 539682 B71 E For use in Switzerland 539682
49. bia Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey the United Kingdom and Uzbekistan 451861 003 Intel PRO wireless 3945 802 11a b g WLAN module for use only on computer models equipped with an Intel processor in Ecuador Haiti Honduras Pakistan the People s Republic of China Peru Qatar Uruguay and Venezuela 49037 1 001 Power cord for use in the United States 490371 011 Power cord for use in Australia 490371 021 Power cord for use in Europe the Middle East and Africa 49037 1 031 Power cord for use in the United Kingdom and Singapore 490371 061 Power cord for use in Italy 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Brazil 490371 291 Power cord for use in Japan 490371 AA1 Power cord for use in the People s Republic of China 490371 AB1 Power cord for use in Taiwan 490371 AD1 Power cord for use in South Korea 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 490371 D61 Power cord for use in India Continued Maintenance and Service Guide Spare part number 504593 003 Illustrated parts catalog Description Broadcom 4312G 802 11a b g WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands 504593 004 Broadcom 4312G 802 11a b g WLAN module for use in Afghanistan Albania Algeria Andorr
50. cable 9b Modem module cable includes RJ 11 connector 10 Bluetooth module Full sized Bluetooth module 398393 002 Reduced form factor Bluetooth module 537921 001 The Bluetooth module spare part kits do not include a Bluetooth module cable The Bluetooth module cables are included in the Cable Kit spare part number 538465 001 11 RTC battery 449137 001 12 Processor includes replacement thermal material AMD Turion RM 74 2 20 GHz processor 1 MB L2 Cache 507979 001 AMD Turion RM 72 2 10 GHz processor 1 MB L2 Cache 507978 001 AMD Athlon QL 64 2 10 GHz processor 1 MB L2 Cache 506053 001 AMD Athlon QL 62 2 00 GHz processor 1 MB L2 Cache 506052 001 AMD Sempron SI 42 2 10 GHz processor 512 KB L2 Cache 508102 001 Intel Core2 Duo processors E 15870 2 00 GHz processor 2 MB L2 cache 800 MHz FSB 535835 001 Ml T1500 1 86 GHz processor 1 MB L2 cache 800 MHz FSB 576209 001 Intel Celeron processors E 560 2 13 GHz processor 1 MB L2 cache 533 MHz FSB 576208 001 E 550 2 00 GHz processor 1 MB L2 cache 533 MHz FSB 576207 001 13 Modem module The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 538465 001 For use in all countries and regions except Australia and New Zealand 510100 001 For use only in Australia and New Zealand 510100 011 14 Heat sink includes replacement thermal material For use only on comput
51. cations 6 4 DVD ROM Drive precautions 4 2 removal 4 18 spare part numbers 3 8 3 11 3 17 3 20 4 18 specifications 6 5 electrostatic discharge 4 2 equipment guidelines 4 4 error log 5 4 esc key 2 4 Ethernet product description 1 4 Execution Disable 5 10 ExpressCard slot 2 9 ExpressCard slot bezel illustrated 3 12 external media card product description 1 4 external monitor port connector pinout 9 2 location 2 9 F f11 recovery 8 4 fan removal 4 38 spare part number 3 5 3 18 4 38 feet locations 4 6 spare part number 4 6 File menu 5 3 5 8 fn key 2 4 front components 2 7 function keys 2 4 G graphics product description 1 2 grounding equipment and methods 4 2 H hard disk test 5 4 hard drive precautions 4 2 product description 1 3 removal 4 8 spare part numbers 3 8 3 11 3 16 3 17 3 19 4 8 specifications 6 3 hard drive bay 2 10 hard drive bracket removal 4 11 hard drive cover illustrated 3 12 removal 4 9 hard drive recovery 8 4 hard drive test 5 9 headphone jack connector pinout 9 1 location 2 2 2 7 heat sink removal 4 44 spare part numbers 3 5 3 18 4 44 Index 2 Maintenance and Service Guide Index hinge illustrated 3 9 removal 4 29 4 30 spare part number 3 9 3 18 4 30 HP SpareKey Enrollment 5 4 internal display switch 2 3 internal microphone 2 2 2 7 J jacks audio in 2 2 2 7 audio out 2 2 2 7 headphone 2 2 2 7 microphone 2 2 2 7 mo
52. ce Guide Hard drive specifications Specifications 500 GB 320 GB 250 GB 160 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 1019 1019 Interface type SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 0 ms 1 5 ms 2 0 ms 2 0 ms Average 14 0 ms 12 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 976 773 168 625 142 448 488 397 168 312 581 808 Disc rotational speed 5400 rpm 5400rpm 7200 and 7200 and 5400 rpm 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly Q Certain restrictions and exclusions apply Contact technical support for details Maintenance and Service Guide Specifications DVD RW and CD RW SuperMulti Double Layer Drive specifications Applicable disc Read Write CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW and DVD RAM CD R CD RW DVD R DVD RW DVD R DVD RW and
53. d Unused Unused Unused N O oO BR WwW N Unused RJ 45 network 12345678 Pin Signal 1 Transmit Transmit Receive Unused Unused Receive Unused 0 N a A Ww N Unused Maintenance and Service Guide 9 3 Connector pin assignments Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 9 4 Maintenance and Service Guide 10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries and regions The requirements listed below are applicable to all countries and regions MH The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used E The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of
54. d with an AMD processor and with a webcam includes 2 WLAN antenna transceivers and cables nameplate and logo 575196 001 160 GB 7200 rpm hard drive for use only on computer models equipped with an Intel processor includes hard drive connector and hard drive bracket 575197 001 250 GB 7200 rpm hard drive for use only on computer models equipped with an Intel processor includes hard drive connector and hard drive bracket 575198 001 160 GB 7200 rpm hard drive for use only on computer models equipped with an AMD processor includes hard drive connector and hard drive bracket 575199 001 250 GB 7200 rpm hard drive for use only on computer models equipped with an AMD processor includes hard drive connector and hard drive bracket Continued Maintenance and Service Guide 3 19 Illustrated parts catalog Spare part number 575200 001 Description DVD ROM Drive for use only on computer models equipped with an AMD processor includes bezel and bracket 576207 001 Intel Celeron 550 2 00 GHz processor 1 MB L2 cache 533 MHz FSB includes replacement thermal material 576208 001 Intel Celeron 560 2 13 GHz processor 1 MB L2 cache 533 MHz FSB includes replacement thermal material 576209 001 Intel Core2 Duo T1500 1 86 GHz processor 1 MB L2 cache 800 MHz FSB includes replacement thermal material 3 20 Maintenance and Service Guide A Removal and replacement procedures Preliminary replacemen
55. delines Follow these grounding workstation guidelines E Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation E When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floo
56. dem 2 9 network 2 9 RJ 11 2 9 RJ 45 2 9 K key components 2 4 keyboard product description 1 5 removal 4 20 spare part numbers 3 3 3 4 3 18 4 20 keys esc 2 4 fn 2 4 function 2 4 numeric keypad 2 4 Windows applications 2 4 Windows logo 2 4 L language changing in Computer Setup 5 5 language chaning in Computer Setup 5 10 left side components 2 9 legacy support USB 3 1 5 5 5 7 5 10 light components 2 5 lights battery 2 9 caps lock 2 5 optical drive 2 8 power 2 5 wireless 2 5 M mass storage devices spare part numbers 3 10 memory check 5 9 memory module removal 4 16 spare part numbers 3 8 3 16 3 17 4 16 memory module compartment 2 10 memory module compartment cover illustrated 3 12 removal 4 17 memory product description 1 2 1 3 microphone location 2 2 2 7 product description 1 3 microphone jack connector pinout 9 1 location 2 2 2 7 model name 3 1 4 5 modem jack connector pinout 9 3 location 2 9 modem module removal 4 42 spare part numbers 3 5 3 15 4 42 modem module cable removal 4 48 spare part number 4 42 4 48 modem product description 1 4 monitor port connector pinout 9 2 location 2 9 network jack connector pinout 9 3 location 2 9 numeric keypad keys 2 4 O operating system product description 1 5 1 6 optical drive location 2 8 precautions 4 2 product description 1 3 removal 4 18 spare part numbers 3 8 3 11 3 17 3 20 4 18 specificatio
57. depending on file size and the speed of the computer 1 Click Start gt All Programs gt Accessories gt System Tools gt Backup 2 Follow the on screen instructions Maintenance and Service Guide 8 5 Backup and recovery Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files EH Windows recovery tools select models only You can use the Windows Backup utility to recover information you have previously backed up E Operating System and Driver Recovery discs included with your computer You can use the discs to recover your operating system and programs installed at the factory Recovering your information To recover information you previously backed up follow these steps 1 If possible back up all personal files 2 Click Start gt All Programs gt Accessories gt System Tools gt Backup The Backup or Restore Wizard opens 3 Click Restore files and settings and then click Next 4 Follow the on screen instructions Q For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs CAUTION The recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system software a
58. description Compaq 615 Compaq 610 Notebook PC Notebook PC Xx Processors AMDO processors E Turion RM 74 2 20 GHz processor 1 MB L2 Cache E Turion RM 72 2 10 GHz processor 1 MB L2 Cache E Athlon QL 64 2 10 GHz processor 1 MB L2 Cache E Athlon QL 64 2 00 GHz processor 1 MB L2 Cache E Sempron SI 42 2 10 GHz processor 512 KB L2 Cache Intel processors E Intel Core 2 Duo T5870 2 00 GHz processor 2 MB L2 cache 800 MHz front side bus FSB E Intel Celeron 560 2 13 GHz processor 1 MB L2 cache 533 MHz FSB E Intel Celeron 550 2 00 GHz processor 1 MB L2 cache 533 MHz FSB E Intel Celeron Dual Core T1500 1 86 GHz processor 512 KB L2 cache 533 MHz FSB Chipset AMD with graphics subsystem with discrete memory RX781 AMD with graphics subsystem with UMA memory RS780MN Intel with graphics subsystem with discrete memory PM965 Intel with graphics subsystem with UMA memory and processor with up to 800 MHz FSB GME965 Intel with graphics subsystem with UMA memory and processor with up to 533 MHz FSB GLE960 Southbridge ICH8m x Continued Maintenance and Service Guide 1 1 Product description Compaq 615 Compaq 610 Category Description Notebook PC Notebook PC Graphics AMD M92S2 LP ATI Mobile Radeon x x HD 4330 discrete graphics with Hypermemory support 256 MB DDR2 64 MB x 16 x 2 AMD Universal Memory Architecture UMA x graphics ATI Rad
59. e 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Maintenance and Service Guide 1 3 Recycling 9 Use a sharp edged tool to cut the tape O that secures the sides of the display panel to the display panel frame 10 Remove the display panel frame from the display panel 11 Remove the screws O that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover and swing it outward 0 Ela ee ee ell 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables O from the clip in the display panel 11 4 Maintenance and Service Guide Recycling 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame Maintenance and Service Guide 11 5 Recycling 19 Disconnect the display cable O from the LCD panel 20 Remove the screws that secure the LCD panel to the display rear panel 21 Release the LCD panel O from the display rear panel 22 Release the tape O that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel a
60. e Keyboard and switch cover on page 4 20 YAO WA Remove the speaker see Speaker on page 4 24 Maintenance and Service Guide 4 25 Removal and replacement procedures Remove the display assembly 1 Close the computer 2 Turn the computer upside down with the front toward you 3 Remove the WLAN antenna cables O from the clip O built into the base enclosure 4 Turn the computer display side up with the front toward you 5 Open the computer as far as possible 6 Disconnect the display panel cable O from the system board 7 Release the display panel cable from the clip built into the top cover 4 26 Maintenance and Service Guide Removal and replacement procedures 8 Disconnect the webcam module cable O from the system board 9 Remove the wireless antenna cables and the microphone cable from the clips and routing channel built into the top cover ZN CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 10 Remove the four Phillips PM2 5x6 0 screws that secure the display assembly to the computer 11 Lift the display assembly straight up and remove it Maintenance and Service Guide 4 27 Removal and replacement procedures 12 If it is necessary to replace the display bezel or any of the display assembly internal components remo
61. e WLAN module CAUTION To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 1 Position the computer with the front toward you 2 Lift the rear edge O of the wireless module compartment cover to detach it from the computer 3 Remove the wireless module compartment cover The wireless module compartment cover is included in the Plastics Kit spare part number 538450 001 4 14 Maintenance and Service Guide Removal and replacement procedures 4 Disconnect the WLAN antenna cables O from the terminals on the WLAN module Q The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 5 Remove the two Phillips PM2 5x4 0 screws that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 6 Remove the WLAN module by pulling the module away from the slot at an angle WLAN modules are designed with a notch to prevent incorrect insertion of the WLAN module into the WLAN module slot Reverse this procedure to install the WLAN module
62. e the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 Contents 1 Product description 2 External component identification Top COMPONENS Sep ee a di ae 2 1 Display COMpone ts iia dd ie 2 1 Buttons switch and Speaker soies e e Ea A E E een nee ene e nen eens 2 3 A O EN RS a ati i ett ay NRO NOS 24 MES A AA Ad AA ee ee A Ber eres 2 5 Po intine DEVICES Serera e DEEE ar A A ASI E da ANA 2 6 Front components id sl ole tad A A eee a a a ee Se 2 7 Right SIdS COMPONEN A REG Eos na Rane ea A a 2 8 Left side component ri iei ieoi e e a Ee ee ee dee ead baaa 2 9 Bottom COMPONENUS orcos 2 10 3 Illustrated parts catalog DEVICE CAG cash fs neta Sack ls dial did 3 1 Computer major components 0 eect EA R beeen e nen n en ene 3 2 Display assembly subcomponents ooo 3 9 Mass storage devices usas one sia a tun ce a Mees ween ato dee a 3 10 Plastic Kline ot a dea Guba es bis 3 12 Miscellaneous parts urra tie
63. each country or region E The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer Maintenance and Service Guide 10 1 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm co
64. edures Description Spare part number 802 11a b g WLAN modules for use on all computer models E Broadcom 4312G 802 11a b g WLAN module for use in Canada the Cayman Islands Guam 504593 003 Puerto Rico the United States and the U S Virgin Islands E Broadcom 4312G 802 1 1a b g WLAN module for use in Afghanistan Albania Algeria Andorra 504593 004 Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritan
65. el gt Hardware and Sound gt Mouse 2 6 Maintenance and Service Guide Front components External component identification Item Component 1 Audio out headphone jack Description Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio When a device is connected to the headphone jack the computer speakers are disabled 2 Internal microphone Records sound 3 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 4 SD Card Reader Supports the following optional digital card formats E MultiMediaCard MMC E MultiMediaCard 4 2 MMC Plus including MMC Plus HC E Secure Digital SD Memory Card E Secure Digital High Capacity SDHC Memory Card E Secure Digital High Speed SDHS Memory Card Maintenance and Service Guide External component identification Right side components Item Component Description 1 Optical drive Reads optical discs and on select models also writes to optical discs 2 Optical drive light Blinking The optical drive is being accessed 3 Security cable slot Attaches an optional security cable to the computer The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 8 Maintenance and Service Guide Left side components Item
66. eon HD 3200 integrated with shared video memory dynamically allocated Intel UMA graphics Mobile Intel GMA X3100 x integrated with shared video memory dynamically allocated Panel E 15 6 in high definition 1366 x 768 x x AntiGlare LED display assembly with webcam E 15 6 in HD 1366 x 768 AntiGlare x x LED display assembly E 15 6 in high definition HD 1366 x 768 x x BrightView light emitting diode LED display assembly with webcam E 15 6 in high definition 1366 x 768 x x BrightView LED display assembly E All display assemblies include 2 xX xX WLAN antennas E Supports privacy filter x x Memory 2 customer accessible upgradable memory x xX module slots Supports dual channel memory Supports the following configurations at x x 800 MHz and 667 MHz E 8192 MB total system memory 4096 x 2 dual channel E 4096 MB total system memory 2048 x 2 dual channel E 4096 MB total system memory 4096 x 1 E 3072 MB total system memory 2048 1024 dual channel E 2560 MB total system memory 2048 512 dual channel E 2048 MB total system memory 1024 x 2 dual channel E 2048 MB total system memory 2048 x 1 E 1536 MB total system memory 1024 512 dual channel E 1024 MB total system memory 512 x 2 dual channel E 1024 MB total system memory 1024 x 1 E 512 MB total system memory 512 x 1 Continued 1 2 Maintenance and Service Guide Product description Compag 6
67. er Setup for computer models equipped with an AMD processor o oooococcccocooo o o 5 1 Starting Computer Setup 5 1 Using Computer Punta ea ee ee hud we backs s 5 1 Computer Setup menuss nins pida wa iis wet de dra ae py hee E a 5 3 Pile Ment A eee en eee eet te a ce es oo ee Se aN 5 3 Security Menu oie ate AE E ea aS Pea teeta eae AA 5 4 Diagnostics Menu oe sice iiia See Re TEE E Oe E EE EE E EE E ee 54 System Configuration Med 5 5 Computer Setup for computer models equipped with an Intel processor 0000000 5 7 Starting ComputerS SUD Ges erence epee e da kad wae 5 7 Using Computter Setup ass cst os la sees de een a Gh eee alee nwa uke dant O E 5 7 Computer Setup MEUS cero ae bee 5 8 Elle Menta in id laa phn a ell bt 5 8 Security MEU A A a OS 5 9 Diagnostics MedO ea a o de han Awa eae we es a E nee a eas 5 9 System Configuration Mel 5 10 Specifications Computer Specifications subt ba A AD rad 6 1 15 6 in display SpecIfiCatiONS o ooo ooooooororr eee eTa n ene e enna 6 2 Hard drive specifications oo 6 3 DVD RW and CD RW SuperMulti Double Layer Drive specifications 000 6 4 DVD ROM Drive specifications nsss cce cecenii nor 6 5 System DMA specifications i 0 0 0 45 24 40 ann Sao TEE a R eee ee E 6 5 System memory map SpecifiCatiOMS o o o oooooooooror nen e eee e eens 6 6 System interrupt specifications 0 2 urere urner nenene aeee 6 6 System I O addres
68. er models equipped with an AMD processor E For use only on computer models equipped with a graphics subsystem with 538459 001 discrete memory E For use only on computer models equipped with a graphics subsystem with 538456 001 UMA memory For use only on computer models equipped with an Intel processor E For use only on computer models equipped with a graphics subsystem with 538458 001 discrete memory E For use only on computer models equipped with a graphics subsystem with 538457 001 UMA memory 15 Fan 538455 001 16 Base enclosure includes seven rubber feet 538445 001 Rubber Feet Kit not illustrated includes seven feet and eight display bezel screw covers 538448 001 Continued Maintenance and Service Guide 3 5 Illustrated parts catalog Item Description Spare Part Number 17 Battery For use only on computer models equipped with an AMD processor E 8 cell 2 55 Ah 63 Wh Li ion battery 572188 001 E 6 cell 2 20 Ah 47 Wh Li ion battery 572187 001 For use only on computer models equipped with an Intel processor E 8 cell 2 55 Ah 63 Wh Li ion battery 572191 001 E 6 cell 2 20 Ah 47 Wh Li ion battery 572190 001 18 WLAN module 802 11a b g n WLAN module for use with all computer models E Broadcom 4322AGN 802 1 1a b g n WLAN module for use in Canada 518434 001 the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands E Broadcom 4322AGN 802 1 1a b g n WLAN module
69. er on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 Remove the optical drive 1 Position the computer with the front toward you 2 Remove the Phillips PM2 5x8 0 screw O that secures the optical drive to the computer 3 Insert a flat bladed screwdriver or similar tool into the optical drive tab access and press the tab to the left to release the optical drive from the computer 4 Remove the optical drive from the optical drive bay 4 18 Maintenance and Service Guide Removal and replacement procedures 5 If it is necessary to replace the optical drive bracket follow these steps a Position the optical drive with the rear toward you b Remove the two Phillips PM2 0x3 0 screws O that secure the optical drive bracket to the optical drive c Remove the optical drive bracket Reverse this procedure to reassemble and install the optical drive Maintenance and Service Guide 4 19 Removal and replacement procedures Keyboard and switch cover For use in country or region For use in Belgium For use in Brazil For use in Bulgaria For use in the Czech Republic For use in Denmark For use in France For use in French Canada For use in
70. erial port may assert IRQ3 or IRQ4 Q For operating systems after Windows 2000 APIC Advanced programming interrupt controller is used Maintenance and Service Guide Specifications System I O address specifications 1 0 address hex System function shipping configuration 000 01F DMA controller 020 021 Program interrupt controller 024 025 Program interrupt controller 028 029 Program interrupt controller 02C 03D Program interrupt controller 02E 02F Motherboard resources 030 031 Program interrupt controller 034 035 Program interrupt controller 038 039 Program interrupt controller 03C 03D Program interrupt controller 040 043 System timer 04E 04F Motherboard resources 050 053 System timer 060 Standard 101 102 key or Microsoft natural keyboard 061 Motherboard resources 062 Microsoft ACPI compliant embedded controller 063 Motherboard resources 064 Standard 101 102 key or Microsoft natural keyboard 065 Motherboard resources 066 Microsoft ACPI compliant embedded controller 067 Motherboard resources 070 Motherboard resources 071 077 System CMOS real time clock 080 Motherboard resources 081 091 Direct memory access controller 092 Motherboard resources 093 09F Direct memory access controller OAO 0A1 Program interrupt controller 0A4 0A5 Program interrupt controller 0A8 0A9 Program
71. ery 572191 001 E 6 cell 2 20 Ah 47 Wh Li ion battery 572190 001 Before removing the battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 6 Maintenance and Service Guide Removal and replacement procedures Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latches O to release the battery 3 Remove the battery from the computer Install the battery by inserting it into the battery bay until you hear a click Maintenance and Service Guide 4 7 Removal and replacement procedures Hard drive Q The hard drive spare part kit includes a hard drive connector and hard drive bracket Description For use only on computer models equipped with an AMD processor E 500 GB 5400 rpm E 320 GB 5400 rpm E 250 GB 7200 rpm E 250 GB 5400 rpm E 160 GB 7200 rpm E 160 GB 5400 rpm Spare part number 538405 001 538404 001 575199 001 538403 001 575198 001 538402 001 For use only on computer models equipped with an Intel processor E 500 GB 5400 rpm E 320 GB 5400 rpm
72. essor E 500 GB 5400 rpm 538440 001 E 320 GB 5400 rpm 538439 001 E 250 GB 7200 rpm 575197 001 E 250 GB 5400 rpm 538438 001 E 160 GB 7200 rpm 575196 001 E 160 GB 5400 rpm 538437 001 2 Optical drive includes bezel and bracket For use only on computer models equipped with an AMD processor m DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe 538406 001 E DVD ROM Drive 575200 001 For use only on computer models equipped with an Intel processor m DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe 538442 001 E DVD ROM Drive 538441 001 Maintenance and Service Guide 3 1 Illustrated parts catalog Plastics Kit Item Description Spare part number Plastics Kit 538450 001 1 ExpressCard slot bezel 2 Wireless module compartment cover 3 Hard drive cover includes three captive screws secured by C clips 4 Memory module compartment cover includes one captive screw secured by a C clip 5 RJ 11 connector cover 6 Optical drive bay bezel 3 12 Maintenance and Service Guide Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapters E 90 W PFC HP Smart Adapter for use only on computer models equipped with graphics 432309 001 subsystems with discrete memory E 65 W PFC HP Smart Adapter for use only on computer models equipped with graphics 417220 001 subsystems with UMA memory Power cords E For use in Argentina 490371 D01
73. for use in Afghanistan Albania 518434 002 Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Phi
74. frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Maintenance and Service Guide Lights Item Component 1 Caps lock light External component identification Description On Caps lock is on 2 Wireless light E Blue An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on E Amber All wireless devices are off 3 Power light E On The computer is on E Blinking The computer is in the Sleep state E Off The computer is off or in Hibernation Maintenance and Service Guide External component identification Pointing devices Item Component Description 1 TouchPad Moves the pointer and selects or activates items on the screen 2 Left TouchPad button Functions like the left button on an external mouse 3 TouchPad scroll zone Scrolls up or down 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start gt Control Pan
75. from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 5 Remove the following components Hard drive see Hard drive on page 4 8 Optical drive see Optical drive on page 4 18 Keyboard and switch cover see Keyboard and switch cover on page 4 20 Speaker see Speaker on page 4 24 Display assembly see Display assembly on page 4 25 mo ao F B Top cover see Top cover on page 4 32 Remove the Bluetooth module and cable 1 Disconnect the Bluetooth module cable O from the system board 2 Remove the Bluetooth module cable from the clips and routing channel built into the base enclosure 3 Remove the Phillips PM2 0x3 0 screws O that secure the Bluetooth module to the base enclosure 4 Remove the Bluetooth module and cable Reverse this procedure to install the Bluetooth module 4 34 Maintenance and Service Guide Removal and replacement procedures System board and optical drive connector board Q The system board spare part kit includes replacement thermal material Description Spare part number For use only on computer models equipped with an AMD processor E For use only on computer models equipped with a graphics subsystem with discrete memory 538392 001 E For use only on computer models equipped with a graphics subsystem with UMA memory 538391 001 For use only on computer models equipped wi
76. g 31 Remove the wireless antenna transceivers and cables The wireless antenna transceivers and cables are included in the Display Cable Kit spare part number 538463 001 eh Reverse this procedure to reassemble and install the display assembly Maintenance and Service Guide 4 31 Removal and replacement procedures Top cover Description Spare part number Top cover includes TouchPad on off board and cable TouchPad button board and cable and 538447 001 TouchPad board and cable Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 5 Remove the following components a Hard drive see Hard drive on page 4 8 b Optical drive see Optical drive on page 4 18 c Keyboard and switch cover see Keyboard and switch cover on page 4 20 d Speaker see Speaker on page 4 24 e Display assembly see Display assembly on page 4 25 Remove the top cover 1 Turn the computer upside down with the front toward you 2 Remove the six slotted Torx T8M2 5x8 0 screws O and
77. h graphics subsystems with UMA memory See steps 2 and 3 for instructions on removing the heat sink on computer models equipped with graphics subsystems with discrete memory 4 Loosen the four Phillips PM2 5x9 0 captive screws and the two Phillips PM2 0x5 0 captive screws that secure the heat sink to the system board 5 Remove the heat sink Q Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessary to move the heat sink from side to side to detach the heat sink 4 46 Maintenance and Service Guide Removal and replacement procedures Q The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed m Thermal paste is used on the processor O and the heat sink section that services it E Thermal pads are used on the Northbridge chip O and the heat sink section O that services it Replacement thermal material is included with all system board heat sink and processor spare part kits Reverse this procedure to install the heat sink Maintenance and Service Guide 4 47 Removal and replacement procedures Modem module cable Q The modem module cable is included in the Cable Kit spare part number 538465 001 Before removing the modem module cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in
78. his number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed O Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer OQ Warranty period This number describes the duration of the warranty period for the computer Maintenance and Service Guide 3 1 Illustrated parts catalog Computer major components 3 2 Maintenance and Service Guide Illustrated parts catalog Item Description Spare Part Number 1 15 6 in SVA HD display assembly includes 2 WLAN antenna transceivers and cables nameplate and logo For use only on computer models equipped with an AMD processor E AntiGlare display assembly for use only on computer models equipped with a webcam 572529 001 E AntiGlare display assembly for use only on computer models not equipped with 572527 001 a webcam E BrightView display assembly for use only on computer models equipped with a webcam 572530 001 E BrightView display assembly for use only on computer models not equipped with 572528 001 a webcam For use only on computer models equipped with an Intel processor E AntiGlare display assembly for use only on computer models equipped with a webcam 538423 001 E AntiGlare display assembly for use only on computer models not equipped with 538421 001 a webcam E BrightView displ
79. ia Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 802 11a b g WLAN modules for use only on computer models equipped with an Intel processor E Intel PRO wireless 3945 802 11a b g WLAN module for use in Antigua and Barbuda Argentina 451861 001 Australia the Bahamas Barbados Brunei Canada Chile the Dominican Republic Guam Guatemala Hong Kong India Indonesia Malaysia Mexico New Zealand Panama Paraguay Saudi Arabia Taiwan the United States and Vietnam E Intel PRO wireless 3945 802 1 1a b g WLAN module for use in Aruba Austria Azerb
80. ibati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 535835 001 Intel Core2 Duo T5870 2 00 GHz processor 2 MB L2 cache 800 MHz FSB includes replacement thermal material 537921 001 Reduced form factor Bluetooth module The Bluetooth module spare part kits do not include a Bluetooth module cable The Bluetooth module cables are inc
81. ing correctly E f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Q If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this chapter Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Click Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers
82. interrupt controller OAC 0AD Program interrupt controller OBO 0B1 Program interrupt controller 0B2 0B3 Motherboard resources 0B4 0B5 Program interrupt controller 0B8 0B9 Program interrupt controller OBC OBD Program interrupt controller Continued Maintenance and Service Guide 6 7 Specifications VO address hex Systemfunction shipping configuration OCO ODE Directmemory access controller ssitsti is sSCS OFO OFO Numeric data processor 0200 027F Motherboard resources 3B0 3BB Mobile Intel 4 series express chipset family 3C0 3DF Mobile Intel 4 series express chipset family 400 47F Motherboard resources 4D0 4D1 Programmable interrupt controller 500 57F Motherboard resources 1000 1003 Motherboard resources 1010 101F Motherboard resources 2000 20FF Marvell Yukon 88E8072 PCI E Gigabit Ethernet controller 2000 2FFF ICH9 family PCI express root port6 294A 3000 4FFF ICH9 family PCI express root port5 2948 5000 6FFF ICH9 family PCI express root port3 2944 7000 701F ICH9M E M SATA AHCI controller 7020 703F ICH9 family USB universal host controller 2936 7040 705F ICH9 family USB universal host controller 2935 7060 707F ICH9 family USB universal host controller 2934 7080 709F ICH9 family USB universal host controller 2939 70A0 70BF ICH9 family USB universal host controller 2938 70C0 70DF ICH9 family USB universal host controller
83. inux x xX E SRDVD SuSE Linux xX E Office Ready DVD x x Certified xX x E Microsoft WHQL E SuSE Linux x Serviceability End user replaceable parts xX xX AC adapter Battery system Hard drive Memory modules Optical drive WLAN module Maintenance and Service Guide Top components Display components Item 1 2 External component identification Component Wireless antennas select models only Description On select computer models at least 2 antennas send and receive signals from one or more wireless devices The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support 2 Webcam light select models only On The webcam is in use 3 Webcam select models only Records video and captures still photographs Continued External component identification Item Component Description 4 Speaker Produces sound 5 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio When a device is connected to the headphone jack the computer speakers are disabled 6 Internal microphone Records so
84. item use the arrow keys To select an item press enter To close open dialog boxes and return to the main Computer Setup screen press esc To view navigation information press f1 a a a 1 To change the language press f2 2 Select the File Security Diagnostics or System Configuration menu 3 To exit Computer Setup choose one of the following methods LY To exit Computer Setup without saving your preferences use the arrow keys to select File gt Ignore changes and exit Then follow the instructions on the screen 1 To save your preferences and exit Computer Setup use the arrow keys to select File gt Save changes and exit Then follow the instructions on the screen Your preferences go into effect when the computer restarts Maintenance and Service Guide 5 7 Computer Setup Restoring factory settings in Computer Setup To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen 2 Use the arrow keys to select File gt Restore defaults and then press enter 3 When the confirmation dialog box opens press f10 4 To save your preferences and exit Computer Setup use the arrow keys to select File gt Save changes and exit Then follow the instructions on the screen Your prefere
85. ks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while and then degrade in the internal layers reducing its life expectancy CAUTION To prevent damage to the computer when you are removing or installing internal components observe these precautions Keep components in their electrostaticsafe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostaticsafe container Maintenance and Service Guide Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities AN CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity
86. lippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Continued 3 6 Maintenance and Service Guide Illustrated parts catalog Item Description Spare Part Number 18 WLAN module 802 11a b g WLAN modules for use on all computer models E Broadcom 4312G 802 11a b g WLAN module for use in Canada the Cayman Islands 504593 003 Guam Puerto Rico the United States and the U S Virgin Islands E Broadcom 4312G 802 11a b g WLAN module for use in Afghanistan Albania Algeria 504593 004 Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Centr
87. ller Interface O IDE Integrated Drive Electronics Q Availability of the options above varies by computer model E Enable Disable Unified Extensible Firmware Interface UEFI mode disabled by default Continued Maintenance and Service Guide 5 5 Computer Setup Select System Configuration menu continued Built In Device Options To do this E Enable disable the wireless button state enabled by default E Enable disable embedded Bluetooth device radio enabled by default E Enable disable the Network Interface Controller LAN enabled by default Set the wake on LAN state Options include the following O Disabled A Boot to Network set by default A Follow Boot Order E Enable disable the optical disc drive enabled by default E Enable disable the microphone E Enable disable a modem device enabled by default E Enable disable the embedded WLAN device enabled by default E Enable disable LAN WLAN switching disabled by default E Enable disable the integrated camera select models only enabled by default Port Options all are enabled by default Q All port options are enabled by default E Enable disable the ExpressCard slot E Enable disable the flash media reader E Enable disable the USB port Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Set Security Level Change view or hide security le
88. luded in the Cable Kit spare part number 538465 001 538391 001 System board for use only on computer models equipped with an AMD processor and a graphics subsystem with UMA memory includes replacement thermal material 538392 001 System board for use only on computer models equipped with an AMD processor and a graphics subsystem with discrete memory includes replacement thermal material 538396 001 512 MB memory module 667 MHz DDR2 for use only on computer models equipped with an AMD processor 538397 001 1024 MB memory module 667 MHz DDR2 for use only on computer models equipped with an AMD processor 538399 001 512 MB memory module 800 MHz DDR2 for use only on computer models equipped with an AMD processor 538400 001 1024 MB memory module 800 MHz DDR2 for use only on computer models equipped with an AMD processor 538401 001 2048 MB memory module 800 MHz DDR2 for use only on computer models equipped with an AMD processor 538402 001 160 GB 5400 rpm hard drive for use only on computer models equipped with an AMD processor includes hard drive connector and hard drive bracket 538403 001 250 GB 5400 rpm hard drive for use only on computer models equipped with an AMD processor includes hard drive connector and hard drive bracket 538404 001 320 GB 5400 rpm hard drive for use only on computer models equipped with an AMD processor includes hard drive connector
89. nces go into effect when the computer restarts Q Your password settings and security settings are not changed when you restore the factory settings Computer Setup menus The menu tables in this section provide an overview of Computer Setup options Q Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File Menu Select To do this System information E View identification information for the computer and the batteries in the system E View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts 5 8 Maintenance and Service Guide Computer Setup Security Menu Q Some of the menu items listed in this section may not be supported by your computer Select To do this Setup Password Enter change or delete a setup password Power On Password Enter change or delete a power on password Password Op
90. nd drivers Software drivers and updates not installed by HP must be manually reinstalled To recover your operating system and programs follow these steps 1 If possible back up all personal files Insert the Operating System disc into the optical drive Shut down the computer Turn on the computer Follow the on screen instructions to install the operating system Nn FW DN After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc 7 Follow the on screen instructions to install the drivers and programs 8 6 Maintenance and Service Guide 9 Connector pin assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 12 3 Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Maintenance and Service Guide 9 1 Connector pin assignments External monitor Pin Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog O CO J O oO A O N 5 VDC o Ground _ a Monitor detect N DDC 2B data o Horizontal sync _ A Vertical sync al DDC 2B clock 9 2 Maintenance and Service Guide Connector pin assignments RJ 11 modem 12345678 Pin Signal 1 Unused Tip Ring Unuse
91. nd backlight 11 6 Maintenance and Service Guide A AC adapter spare part numbers 3 13 3 14 antenna disconnecting 4 15 locations 2 1 removal 4 31 spare part number 4 31 audio product description 1 3 audio in jack connector pinout 9 1 location 2 2 2 7 audio out jack connector pinout 9 1 location 2 2 2 7 B backing up files 8 2 Backup and Restore Center 8 1 8 2 base enclosure spare part number 3 5 3 18 battery removal 4 6 spare part numbers 3 6 3 19 4 6 battery bay 2 10 battery light 2 9 battery release latch 2 10 BIOS administrator password 5 4 Bluetooth module removal 4 34 spare part numbers 3 5 3 14 3 16 4 34 boot options 5 5 5 10 boot order 5 5 5 10 bottom components 2 10 built in device Bluetooth device radio 5 6 embedded WLAN 5 6 integrated camera 5 6 LAN WLAN switching 5 6 microphone 5 6 modem 5 6 Network Interface Controller LAN 5 6 optical disc drive 5 6 wake on LAN 5 6 wireless button 5 6 built in device options 5 6 Index buttons power 2 3 TouchPad 2 6 wireless 2 3 C Cable Kit spare part number 3 5 3 18 cables service considerations 4 1 caps lock light 2 5 chipset product description 1 1 components bottom 2 10 buttons 2 3 display 2 1 fingerprint reader 2 3 front 2 7 keys 2 4 left side 2 9 lights 2 5 pointing device 2 6 right side 2 8 top 2 1 computer feet locations 4 6 spare part number 4 6 Computer Setup accessing 5 1 5 7 Diagnostics menu 5 4 5
92. nd installed on the replacement system board WLAN module see WLAN module on page 4 12 Memory modules see Memory module on page 4 16 RTC battery see RTC battery on page 4 40 Modem module see Modem module on page 4 42 Heat sink see Heat sink on page 4 44 Modem module cable see Modem module cable on page 4 48 Processor see Processor on page 4 49 Maintenance and Service Guide 4 35 Removal and replacement procedures Remove the system board 1 Disconnect the fan cable O from the system board 2 Remove the Phillips PM2 5x4 0 screw that secures the system board to the base enclosure 3 Remove the two Phillips PM2 5x4 0 screws that secure the optical drive connector board to the base enclosure 4 Release the RJ 11 connector O from the clip built into the base enclosure 5 Flex the left side of the base enclosure until the external monitor connector is clear of the opening of the base enclosure 6 Lift the rear edge of the system board O until it rests at an angle 7 Remove the system board O by sliding it back 4 36 Maintenance and Service Guide Removal and replacement procedures CAUTION Do not attempt to remove the optical drive connector board until after the system board has been removed from the base enclosure Failure to follow this caution can result in damage to the system board the base enclosure and the optical drive connector b
93. nductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 10 2 Maintenance and Service Guide 1 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully Q Materials Disposal This HP product contains mercury in the backlight in the display a
94. ns 6 4 6 5 optical drive bay bezel 3 12 optical drive bracket removal 4 19 optical drive connector board removal 4 37 spare part number 3 4 3 18 4 37 optical drive light 2 8 P packing guidelines 4 3 passwords 5 4 5 9 plastic parts 4 1 Plastics Kit contents 3 12 spare part number 3 4 3 18 Maintenance and Service Guide Index 3 Index pointing device components 2 6 illustrated 2 6 product description 1 5 port options ExpressCard slot 5 6 flash media reader 5 6 USB port 5 6 ports external monitor 2 9 monitor 2 9 product description 1 5 USB 2 9 power button 2 3 power connector 2 9 power cord set requirements 10 1 spare part numbers 3 13 3 14 power light 2 5 power requirements product description 1 4 power on password 5 9 processor product description 1 1 removal 4 49 spare part numbers 3 5 3 15 3 16 3 20 4 49 product description audio 1 3 chipset 1 1 display panel 1 2 Ethernet 1 4 external media card 1 4 graphics 1 2 hard drive 1 3 keyboard 1 5 memory 1 2 1 3 microphone 1 3 modem 1 4 Operating system 1 5 1 6 optical drive 1 3 pointing device 1 5 ports 1 5 power requirements 1 4 processor 1 1 security 1 5 serviceability 1 6 webcam 1 3 wireless 1 4 product name 1 1 3 1 4 5 recovering information 8 3 recovery partition 8 3 recovery system 8 1 recycling battery 11 1 display components 11 1 removal replacement preliminaries 4 1 procedures 4 5 restore security defaults 5
95. nstability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and back it up periodically Back up templates stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen you want to save b Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document click Edit gt Paste The screen image is added to the document d Save the document To create a backup using the Windows Backup utility select models only follow these steps Be sure that the computer is connected to AC power before you start the backup process The backup process may take over an hour
96. ntel PRO wireless 3945 802 11a b g WLAN module for use only on computer models equipped with an Intel processor in Japan 409280 004 Intel PRO wireless 3945 802 11a b g WLAN module for use only on computer models equipped with an Intel processor in South Korea 417220 001 65 W PFC HP Smart Adapter for use only on computer models equipped with graphics subsystems with UMA memory 432309 001 90 W PFC HP Smart Adapter for use only on computer models equipped with graphics subsystems with discrete memory 449137 001 RTC battery 451861 001 Intel PRO wireless 3945 802 11a b g WLAN module for use only on computer models equipped with an Intel processor in Antigua and Barbuda Argentina Australia the Bahamas Barbados Brunei Canada Chile the Dominican Republic Guam Guatemala Hong Kong India Indonesia Malaysia Mexico New Zealand Panama Paraguay Saudi Arabia Taiwan the United States and Vietnam 451861 002 Intel PRO wireless 3945 802 11a b g WLAN module for use only on computer models equipped with an Intel processor in Aruba Austria Azerbaijan Bahrain Belgium Bermuda Brazil Bulgaria the Cayman Islands Colombia Croatia Cyprus the Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Jordan Latvia Lebanon Liechtenstein Lithuania Luxembourg Malta Monaco Montenegro the Netherlands Norway Oman the Philippines Poland Portugal Romania Russia Ser
97. oard 8 If it is necessary to replace the optical drive connector board disconnect the board from the system board The optical drive connector board is available using spare part number 538460 001 Reverse this procedure to install the system board and optical drive connector board Maintenance and Service Guide 4 37 Removal and replacement procedures Fan Description Spare part number Fan 538455 001 Q To properly ventilate the computer allow at least a 7 6 cm 3 in clearance on the left side of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see
98. on provide the computer serial number and model number provided on the service tag Item product OUO0CUUUE AKIO S N XXXXKXXX XAN pom xxx xx 100000080000 UNA OUB D IUNI DAUR MNN Component Product name Description This is the product name affixed to the front of the computer Serial number s n This is an alphanumeric identifier that is unique to each product Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer Warranty period This number describes the duration of the warranty period for the computer Maintenance and Service Guide Removal and replacement procedures Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 538448 001 There are 7 rubber feet that attach to the base enclosure in the locations illustrated below Battery Description Spare part number For use only on computer models equipped with an AMD processor E 8 cell 2 55 Ah 63 Wh Li ion battery 572188 001 E 6 cell 2 20 Ah 47 Wh Li ion battery 572187 001 For use only on computer models equipped with an Intel processor E 8 cell 2 55 Ah 63 Wh Li ion batt
99. puter 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 5 Remove the following components a Hard drive see Hard drive on page 4 8 b Optical drive see Optical drive on page 4 18 c Keyboard and switch cover see Keyboard and switch cover on page 4 20 d Speaker see Speaker on page 4 24 e Display assembly see Display assembly on page 4 25 f Top cover see Top cover on page 4 32 g System board see System board and optical drive connector board on page 4 35 4 42 Maintenance and Service Guide Removal and replacement procedures Remove the modem module 1 Turn the system board upside down with the front toward you 2 Remove the two Phillips PM2 5x4 0 screws O that secure the modem module to the system board 3 Disconnect the modem module from the system board 4 Disconnect the modem module cable from the modem module 5 Remove the fingerprint reader board Reverse this procedure to install the modem module Maintenance and Service Guide 4 43 Removal and replacement procedures Heat sink Q The heat sink spare part kit includes replacement thermal material Description Spare part number For use only on computer models equipped with an AMD processor E For use only on computer models eq
100. r and hard drive bracket 538438 001 250 GB 5400 rpm hard drive for use only on computer models equipped with an Intel processor includes hard drive connector and hard drive bracket 538439 001 320 GB 5400 rpm hard drive for use only on computer models equipped with an Intel processor includes hard drive connector and hard drive bracket 538440 001 500 GB 5400 rpm hard drive for use only on computer models equipped with an Intel processor includes hard drive connector and hard drive bracket 538441 001 DVD ROM Drive for use only on computer models equipped with an Intel processor 538442 001 DVD RW and CD RW SuperMulti Double Layer Drive with LightScribe for use only on computer models equipped with an Intel processor 538443 001 Webcam module Continued Maintenance and Service Guide 3 17 Illustrated parts catalog Spare part number Description 538445 001 Base enclosure includes seven rubber feet 538447 001 Top cover includes TouchPad on off board and cable TouchPad button board and cable and TouchPad board and cable 538448 001 Rubber Feet Kit includes seven feet and eight display bezel screw covers 538449 001 Screw Kit 538450 001 Plastics Kit Q See Plastics Kit on page 3 12 for Plastics Kit spare part information 538452 001 Switch cover includes power button board and cable 538453 001 Speaker 538455 001 Fan 538456
101. r o a baa da ee EA Da edo tien Bn 3 13 Sequential part number liStiId8 o oooooooococoncor eee eben ene 3 14 4 Removal and replacement procedures Preliminary replacement requirements oo 4 1 TOOLS TEQUES ts dd EE aa A Ne bea 4 1 Service CONSI a iia Ge Ee jee He EE ee Ee eae ee ee eed 4 1 Grounding Suidelin S et a ads Pewee ve Oe ee ya OS bee a Bas Geo BG 4 2 Component replacement procedures o oo oooooooror teen nent teen eee eee 4 5 SOLVACE A A RN 4 5 Computer feet ssie es te anna ala dy sles wigs olen a eae alien heal tdt 4 6 PP RS RN 4 6 Hard drives fit eho a ii ld dia a les n 4 8 WLAN module nt el 4 12 Memory mod le Sea pesun nea o Miwa die baw de ee aw ee owe en weeks 4 16 Optical drive oa ba ab be ers De ada ob 4 18 Maintenance and Service Guide iv Contents Keyboard and switch cover 2 1 eect ee eiia ee eee e een eee eens 4 20 Peak soii o a ri ida ii Add tele Ea SL 4 24 Display assembly v cc 2 tf ute ee oe eR he at Re ttn Wee ea te en tig 4 25 MOP COVER A RR 4 32 Bluetooth modules resice Dri a peed eked peed abe en des 4 34 System board and optical drive connector board 20 0 eee eee ee eee eens 4 35 TAN sith preg Bees a A A A A ds A ia 4 38 RTC batt ry RN 4 40 Modem mod le eerren 20g bee dee wales E EE EN E TEE EE daa EEG E E 4 42 Heatsink teca as ds st aab ienei 4 44 Modem module cablei cic ia A A eid A 4 48 Procesom unn nea A A A a dad a 4 49 5 Computer Setup Comput
102. r xX X Headphone jack xX Microphone jack x x Webcam Integrated 2 megapixel webcam with x x fixed focus Continued Maintenance and Service Guide 1 3 Product description Category Modem Description 56k v 92 data fax modem Supports no modem option For use in Brazil Compaq 615 Compaq 610 Notebook PC Notebook PC xX x X x x Ethernet Marvell 88E8042 10 100 network interface card NIC 3 S4 S5 wake on LAN AC mode only Power requirements 90 W AC adapter for use only on computer models equipped with a graphics subsystem with discrete memory 65 W AC adapter for use only on computer models equipped with a graphics subsystem with UMA memory Battery options 8 cell 2 55 Ah 63 Wh Li ion battery 6 cell 2 20 Ah 47 Wh Li ion battery Wireless Integrated WLAN options by way of wireless module 2 wireless antennas built into display assembly Supports no WLAN option Support for the following WLAN formats E Broadcom 4322AGN 802 1 1a b g n WLAN module with Bluetooth E Broadcom 4322AGN 802 1 1a b g n WLAN module E Broadcom 4312G 802 1 1a b g WLAN module with Bluetooth E Broadcom 4312G 802 1 1a b g WLAN module E Intel PRO wireless 3945 802 11a b g WLAN module with Bluetooth E Intel PRO wireless 3945 802 11a b g WLAN module E Intel PRO wireless 3945 802 11b g WLAN module with Bluetooth for use in Jordan Kuwait and the United Arab Emirates only E Intel PRO
103. rating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow these steps Q This process takes several minutes 1 If possible back up all personal files N Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer NN Uu Bb W Follow the on screen instructions 8 4 Maintenance and Service Guide Backup and recovery Backup and recovery in Windows XP Overview To protect your information use the Windows Backup utility select models only to back up files and folders or create recovery points In case of system failure you can use the backup files to restore your computer Windows provides the following options Backing up individual files and folders Backing up all files and folders Scheduling automatic backups Creating recovery points Recovering information For detailed instructions perform a search for these topics in Help and Support In case of system i
104. rd cable 539682 BB1 Keyboard for use in Israel includes keyboard cable 539682 BG1 Keyboard for use in Switzerland includes keyboard cable 539682 DD1 Keyboard for use in Iceland includes keyboard cable 539682 DJ1 Keyboard for use in Greece includes keyboard cable 572187 001 6 cell 2 20 Ah 47 Wh Li ion battery for use only on computer models equipped with an AMD processor 572188 001 8 cell 2 55 Ah 63 Wh Li ion battery for use only on computer models equipped with an AMD processor 572190 001 6 cell 2 20 Ah 47 Wh Li ion battery for use only on computer models equipped with an Intel processor 572191 001 8 cell 2 55 Ah 63 Wh Li ion battery for use only on computer models equipped with an Intel processor 572527 001 15 6 in SVA HD AntiGlare display assembly for use only on computer models equipped with an AMD processor but not equipped with a webcam includes 2 WLAN antenna transceivers and cables nameplate and logo 572528 001 15 6 in SVA HD BrightView display assembly for use only on computer models equipped with an AMD processor but not equipped with a webcam includes 2 WLAN antenna transceivers and cables nameplate and logo 572529 001 15 6 in SVA HD AntiGlare display assembly for use only on computer models equipped with an AMD processor and a webcam includes 2 WLAN antenna transceivers and cables nameplate and logo 572530 001 15 6 in SVA HD BrightView display assembly for use only on computer models equippe
105. rs and cables nameplate and logo 538423 001 15 6 in SVA HD AntiGlare display assembly for use only on computer models equipped with an Intel processor and with a webcam includes 2 WLAN antenna transceivers and cables nameplate and logo 538424 001 15 6 in SVA HD BrightView display assembly for use only on computer models equipped with an Intel processor and with a webcam includes 2 WLAN antenna transceivers and cables nameplate and logo 538427 001 Display bezel for use only on computer models not equipped with a webcam 538428 001 Display bezel for use only on computer models equipped with a webcam 538430 001 Display enclosure 538431 001 512 MB memory module for use only on computer models equipped with an Intel processor 667 MHz DDR2 538432 001 1024 MB memory module for use only on computer models equipped with an Intel processor 667 MHz DDR2 538433 001 2048 MB memory module for use only on computer models equipped with an Intel processor 667 MHz DDR2 538434 001 512 MB memory module for use only on computer models equipped with an Intel processor 800 MHz DDR2 538435 001 1024 MB memory module for use only on computer models equipped with an Intel processor 800 MHz DDR2 538436 001 2048 MB memory module for use only on computer models equipped with an Intel processor 800 MHz DDR2 538437 001 160 GB 5400 rpm hard drive for use only on computer models equipped with an Intel processor includes hard drive connecto
106. rs or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V Maintenance and Service Guide Component replacement procedures Removal and replacement procedures This chapter provides removal and replacement procedures There are as many as 76 screws in 15 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting informati
107. ry E Hard Disk Test Runs a comprehensive self test on any hard drive in the system E Error Log Displays a log file if any errors have occurred Maintenance and Service Guide Computer Setup System Configuration Menu Q Some of the listed System Configuration options may not be supported by your computer Select Language To do this Change the Computer Setup language Boot Options E Set a Startup Menu delay in seconds E Enable disable Custom Logo disabled by default E Enable disable Display Diagnostic URL enabled by default E Enable disable CD ROM boot enabled by default E Enable disable SD Card boot enabled by default E Enable disable floppy boot enabled by default E Enable disable PXE Internal NIC boot disabled by default E Set the Express Boot Popup delay in seconds Set the boot order Device Configurations E Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following O Use of a USB keyboard in Computer Setup even when a Windows operating system is not running O Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer E Enable disable fan always on while connected to an AC outlet disabled by default E SATA Serial Advanced Technology Attachment device mode The following options are available O AHCI Advanced Host Contro
108. s specifications oooooooooooor eet nee e nent eee eee 6 7 Maintenance and Service Guide Contents 7 Screw listing Phillips PM2 0x6 0 captive screw 0 cee rrarena 7 1 Phillips PM2 5x11 0 captive SCT Wii ee ike A i eA ee a eS 7 2 Phillips PM3 0X4 0 SCT Wii Gnd peor Ba eee ee ea Maen bale to bt 7 3 Phillips PM2 5x4 0 SCLEW como wn Sd acne oa daine La an alee nine wi Geel ang Ge ds bene oer Wes 7 4 Phillips PM2 5X4 0 SCIEW peida honk epee be Gal gel es gts Ghee aad Saeed Ge Boe Gaels 7 6 Slotted Torx T8M2 5x8 0 Screw ow dues ta ee ie de ee ine bead Ina Bina aes 11 Phillips PM2 0x3 0 screw 0 eee eect eben e ene n ene n en ene 7 8 Philltps PM2 0x3 0 SCT Wi iis ao bie Buea Baath caw SAA eae Re Bes 7 9 Phillips PM2 0x2 0 broadhead screw 0 eee eee e nee e eee ee 7 10 Phillips PM2 0x3 0 broadhead screw 0 cece nett e nent ene e eee 7 11 Phillips PM2 5x8 0 Screw i so bek oe ete ea e E e bd ee Sad eee 7 12 Phillips PM2 0x4 0 Screw 2 34 ised a dd e A AI Ra aa GAS id 7 13 Phillips PM2 5x6 0 SCT Wisin a Send Phew ta Poe hee a ee asa dira Sees 7 14 Phillips PM2 5X5 0 S TEW sti rs Glee ts ete ells 7 16 Phillips PM2 5x9 0 captive Screw sidad rd weaned edd BA a oe bay each 7 17 Phillips PM2 0x5 0 captive screw 0 eee tence eben ene n ene nes 7 19 8 Backup and recovery Backup and recovery in Windows Vista 0 0 cece eee eenene ene een eens 8 1 OVEIVIEW A O aoe han See en 8 1 Backing up your
109. se of system instability HP recommends that you print the recovery procedures and save them for later use Maintenance and Service Guide 8 1 Backup and recovery Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up E Store personal files in the Documents folder and back it up regularly E Back up templates that are stored in their associated programs E Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is added to the document 4 Save the document E When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the
110. software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start gt Computer Q If the Windows partition and the HP Recovery partition have been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this chapter 3 Restart the computer and then press f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions Q For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Maintenance and Service Guide 8 3 Backup and recovery Using f11 CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 follow these steps 1 If possible back up
111. splay assembly for use only on computer models equipped with a webcam 572529 001 E AntiGlare display assembly for use only on computer models not equipped with a webcam 572527 001 E BrightView display assembly for use only on computer models equipped with a webcam 572530 001 E BrightView display assembly for use only on computer models not equipped with a webcam 572528 001 For use only on computer models equipped with an Intel processor E AntiGlare display assembly for use only on computer models equipped with a webcam 538423 001 E AntiGlare display assembly for use only on computer models not equipped with a webcam 538421 001 E BrightView display assembly for use only on computer models equipped with a webcam 538424 001 E BrightView display assembly for use only on computer models not equipped with a webcam 538422 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 4 6 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 4 12 Remove the keyboard and switch cover se
112. ssembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight O and the liquid crystal display LCD panel oOo Q The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another Maintenance and Service Guide 11 1 Recycling Perform the following steps to disassemble the display assembly 1 Remove all screw covers and screws that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 11 2 Maintenance and Service Guide Recycling 4 Disconnect all display panel cables O from the display inverter and remove the inverter O 5 Remove all screws O that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly from the display enclosur
113. sting Phillips PM2 0x5 0 captive screw fm mm Iii Color Quantity Length Thread Head diameter Silver 2 5 0 mm 2 0 mm 5 0 mm Where used 2 captive screws that secure the heat sink to the system board on computer models with a graphics subsystem with discrete memory screws are secured on the heat sink by C clips A p t Te m j 7 19 Maintenance and Service Guide Screw listing Where used 2 captive screws that secure the heat sink to the system board on computer models with a graphics subsystem with UMA memory screws are secured on the heat sink by C clips 7 20 Maintenance and Service Guide 8 Backup and recovery Backup and recovery in Windows Vista Overview To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer The Backup and Restore Center provides the following options Backing up individual files and folders Backing up the entire hard drive select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools Q For detailed instructions perform a search for these topics in Help and Support In ca
114. stralia and New Zealand The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part number 538465 001 518434 001 Broadcom 4322AGN 802 1 1a b g n WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the United States and the U S Virgin Islands Continued Maintenance and Service Guide 3 15 Illustrated parts catalog Spare part number 518434 002 Description Broadcom 4322AGN 802 11a b g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kir
115. t requirements Tools required You will need the following tools to complete the removal and replacement procedures E Flat bladed screwdriver E Phillips PO screwdriver EH Phillips P1 screwdriver a Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures Q As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Maintenance and Service Guide 4 1 Remo
116. tab key and the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Q Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 nA BW DN Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File gt Restore defaults Follow the on screen instructions To save your changes and exit Click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Q Your password settings and security settings are not changed when you restore the factory settings 5 2 Maintenance and Service Guide Computer Setup menus Computer Setup The menu tables in this section provide an overview of Computer Setup options Q Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File Menu Select System Information To do this E View identification information for the compu
117. ter and the batteries in the system E View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Maintenance and Service Guide Computer Setup Security Menu Q Some of the menu items listed in this section may not be supported by your computer Select Setup BIOS Administrator Password To do this Set up a BIOS administrator password User Management requires a BIOS administrator password E Create a new BIOS user account E View a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey disabled by default Always Prompt for HP SpareKey Enrollment Enable disable HP SpareKey enrollment disabled by default
118. th an Intel processor E For use only on computer models equipped with a graphics subsystem with discrete memory 538408 001 E GL system board for use only on computer models equipped with a graphics subsystem with 538407 001 UMA memory E GM system board for use only on computer models equipped with a graphics subsystem with 538409 001 UMA memory Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 Remove the following components a Hard drive see Hard drive on page 4 8 b Optical drive see Optical drive on page 4 18 c Keyboard and switch cover see Keyboard and switch cover on page 4 20 d Speaker see Speaker on page 4 24 e Display assembly see Display assembly on page 4 25 f Top cover see Top cover on page 4 32 6 Disconnect the Bluetooth module cable from the system board see Bluetooth module on page 4 34 When replacing the system board be sure that the following additional components are removed from the defective system board a
119. the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 Remove the keyboard and switch cover 1 Position the computer with the front toward you 2 Remove the following screws O Two Phillips PM2 5x8 0 screws that secure the keyboard to the computer Two slotted Torx T8M2 5x8 0 screws that secure the switch cover to the computer O Three Phillips PM2 0x3 0 broadhead screws that secure the switch cover to the computer PAIL T I Maintenance and Service Guide 4 2 Removal and replacement procedures 3 Turn the computer display side up with the front toward you 4 Open the computer as far as possible 5 Lift the rear edge O of the switch cover until it rests at an angle 6 Slide the switch cover back until it rests on the display a 5 7 Lift the rear edge O of the keyboard until it rests at an angle 8 Slide the keyboard back until it rests on the switch cover and display 4 22 Maintenance and Service Guide Removal and replacement procedures 9 Release the zero insertion force ZIF connector to which the keyboard cable is attached and disconnect the keyboard cable from the system board 10 Remove the keyboard 11 Release the ZIF connector O to which the power button board cable is attached and disconnect the power button board cable from the
120. the three Phillips PM2 0x4 0 broadhead screws that secure the top cover to the base enclosure 4 32 Maintenance and Service Guide Removal and replacement procedures 3 Turn the computer right side up with the front toward you 4 Remove the two Phillips PM2 5x6 0 screws OQ and the Phillips PM2 0x4 0 screw that secure the top cover to the base enclosure 5 Lift the rear edge O of the top cover until it rests at an angle 6 Slide the top cover O back at an angle until the TouchPad cable O is accessible 7 Disconnect the TouchPad cable from the system board 8 Remove the top cover by lifting it straight up to z Reverse this procedure to install the top cover Maintenance and Service Guide 4 33 Removal and replacement procedures Bluetooth module Q The Bluetooth module spare part kits do not include a Bluetooth module cable The Bluetooth module cables are included in the Cable Kit spare part number 538465 001 Description Spare part number Full sized Bluetooth module 398393 002 Reduced form factor Bluetooth module 537921 001 Before removing the Bluetooth module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord
121. tions E Enable disable stringent security E Enable disable the password requirement on computer restart DriveLock Passwords E Enable disable DriveLock on any computer hard drive E Change a DriveLock user password or master password DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer System IDs Enter a user defined computer asset tracking number and ownership tag Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive The following options are available E Fast Runs the Disk Sanitizer erase cycle once E Optimum Runs the Disk Sanitizer erase cycle 3 times E Custom Allows you to select the desired number of Disk Sanitizer erase cycles from a list E Last status Provides information about the last time Disk Sanitizer ran on the computer If you run Disk Sanitizer the data on the primary hard drive is destroyed permanently Diagnostics Menu Select To do this HDD Self Test Options Run a comprehensive self test on any hard drive in the system Memory Check Run a comprehensive test on system memory Startup check Verify the system components needed for starting the computer Maintenance and Service Guide 5 9 Computer Setup System Configuration Menu Q Some of the listed System Configuration options may not be supported by your computer Select To do this Language or press f2
122. type of optical drive installed in your computer Q DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required EH When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps Be sure that the computer is connected to AC power before you start the backup process The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information 8 2 Maintenance and Service Guide Backup and recovery Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files E Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from start
123. uide Screw listing Phillips PM2 5x6 0 screw mm Hill Color Quantity Length Thread Head diameter Black 16 6 0 mm 2 5mm 5 0 mm Where used 4 screws that secure the display assembly to the computer Where used 8 screws that secure the display bezel to the display assembly 1 t l 7 14 Maintenance and Service Guide Screw listing Where used 2 screws that secure the top cover to the base enclosure Where used 2 screws that secure the fan to the base enclosure Maintenance and Service Guide 7 15 Screw listing Phillips PM2 5x5 0 screw fm mm lili Color Quantity Length Thread Black 4 5 0 mm 2 5mm Where used 4 screws that secure the display panel to the display enclosure Head diameter 5 0 mm Maintenance and Service Guide Screw listing Phillips PM2 5x9 0 captive screw gt a mm Hii Color Quantity Length Thread Head diameter Silver 4 9 0 mm 2 5mm 5 0mm Where used 4 captive screws that secure the heat sink to the system board on computer models with a graphics subsystem with discrete memory screws are secured on the heat sink by C clips ATAN IET 7 17 Maintenance and Service Guide Screw listing Where used 4 captive screws that secure the heat sink to the system board on computer models with a graphics subsystem with UMA memory screws are secured on the heat sink by C clips 7 18 Maintenance and Service Guide Screw li
124. uipped with a graphics subsystem with discrete memory 538459 001 E For use only on computer models equipped with a graphics subsystem with UMA memory 538456 001 For use only on computer models equipped with an Intel processor E For use only on computer models equipped with a graphics subsystem with discrete memory 538458 001 E For use only on computer models equipped with a graphics subsystem with UMA memory 538457 001 Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 6 5 Remove the following components a Hard drive see Hard drive on page 4 8 b Optical drive see Optical drive on page 4 18 c Keyboard and switch cover see Keyboard and switch cover on page 4 20 d Speaker see Speaker on page 4 24 e Display assembly see Display assembly on page 4 25 f Top cover see Top cover on page 4 32 g System board see System board and optical drive connector board on page 4 35 4 44 Maintenance and Service Guide Removal and replacement procedures
125. und 7 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 2 2 Maintenance and Service Guide External component identification Buttons switch and speaker Item Component Description 1 Internal display switch Turns off the display if the panel lid is closed while the power is on 2 Wireless button Turns the wireless feature on or off but does not establish a wireless connection You must set up or access a wireless network to establish a wireless connection 3 Power button E When the computer is off press the button to turn on the computer E When the computer is on press the button to shut down the computer E When the computer is in the Sleep state press the button briefly to exit Sleep E When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start gt Control Panel gt System and Maintenance gt Power Options 4 Speaker Produces sound Maintenance and Service Guide 2 3 External component identification Keys Item Component Description 1 esc key Displays system information when pressed in combination with the fn key 2 fn key Executes
126. use in French Canada includes keyboard cable 539682 131 Keyboard for use in Portugal includes keyboard cable 539682 141 Keyboard for use in Turkey includes keyboard cable 539682 161 Keyboard for use in Latin America includes keyboard cable 539682 171 Keyboard for use in Saudi Arabia includes keyboard cable 539682 201 Keyboard for use in Brazil includes keyboard cable 539682 211 Keyboard for use in the Hungary includes keyboard cable 539682 221 Keyboard for use in the Czech Republic includes keyboard cable Continued 3 18 Maintenance and Service Guide Spare part number Illustrated parts catalog Description 539682 231 Keyboard for use in Slovakia includes keyboard cable 539682 251 Keyboard for use in Russia includes keyboard cable 539682 261 Keyboard for use in Bulgaria includes keyboard cable 539682 281 Keyboard for use in Thailand includes keyboard cable 539682 291 Keyboard for use in Japan includes keyboard cable 539682 A41 Keyboard for use in Belgium includes keyboard cable 539682 AB1 Keyboard for use in Taiwan includes keyboard cable 539682 AD1 Keyboard for use in South Korea includes keyboard cable 539682 B31 Keyboard for use in the Netherlands includes keyboard cable 539682 B71 Keyboard for use in Sweden and Finland includes keyboard cable 539682 BA1 Keyboard for use in Slovenia includes keyboa
127. val and replacement procedures Drive handling CAUTION Drives are fragile components that must be handled with care To prevent damage to the computer damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a staticproof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids It a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networ
128. ve the eight rubber screw covers O and O and the eight Phillips PM2 5x6 0 screws Q The rubber screw covers O on the display bezel top edge and bottom inside edge are larger than the rubber screw covers on the display bezel bottom outside corners The rubber screw covers are included in the Rubber Kit spare part number 538448 001 13 Flex the inside edges of the top edge O the left and right sides and the bottom edge O of the display bezel until the bezel disengages from the display enclosure 14 Remove the display bezel O The display bezel is available using the following spare part numbers LY 538428 001 for use only on computer models equipped with a webcam LY 538427 001 for use only on computer models not equipped with a webcam 4 28 Maintenance and Service Guide Removal and replacement procedures 15 If it is necessary to replace the webcam module release the webcam module O as far from the display enclosure as the webcam module cable allows 16 Disconnect the webcam module cable from the webcam module 17 Remove the webcam module The webcam module is available using spare part number 538443 001 18 If it is necessary to replace the display hinges remove four Phillips PM2 5x5 0 screws O that secure the display panel to the display enclosure 19 Remove the display panel from the display enclosure Maintenance and Service Guide 4 29 Removal and replacement procedures 20
129. vels for all BIOS menu items Restore Security Defaults Restore the default security settings Maintenance and Service Guide Computer Setup Computer Setup for computer models equipped with an Intel processor Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Some of the Computer Setup menu items listed in this guide may not be supported by your computer Pointing devices are not supported in Computer Setup You must use the keyboard to navigate and make selections An external keyboard connected by USB can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer 2 Before Windows opens and while the F10 ROM Based Setup message is displayed in the lower left corner of the screen press f10 Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen Because Computer Setup is not Windows based it does not support the TouchPad Navigation and selection are by keystroke 1 To choose a menu or a menu

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