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Comark Wireless Monitoring - RF500 Gateway Manual

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1. Platinum Resistance Device for measuring temperature RF Radio frequency wireless communications to and from the transmitters and Gateway RH Relative Humidity The amount of water vapour present in the atmosphere expressed as a percentage of the maximum that could be present at the same temperature Self Healing As part of the Meshing technology the system is able to adapt automatically if one part of the system is damaged i e Radio Contact is lost with part of the Backbone Only the leaf transmitters directly connected to the faulty part of the system will be affected with the rest of the transmitters simply finding alternative routes for the data Transmitter A transmitter is a device connected wirelessly to the system This device records data locally from a number of sensors and sends the information back to the Gateway using RF A transmitter is powered via battery or mains adaptor
2. SW1 amp SW2 are two switched outputs provided for connection to customer alarm indicators via relay contacts with 12V 500mA rating configurable for either NO Normally Open or NC Normally Closed These are marked as SW1 and SW2 and are in the form of 2 5mm Jack Sockets Suitable Jack Plugs are provided with each Gateway and if lost spares are available from Comark part number RFJACK UH With the Gateway power removed the relays are in a Normally Closed condition this may cause any equipment connected to the contacts to energise Know your Transmitter Figure 4 Front view of RF512 Series Transmitter Q 9 apum CA o bo 0 n Lk E j pe Md e C T3 qp I A Alarm LED Flashes red to indicate any one channel in alarm B Active LED Flashes green to indicate external power detected C Infra Red interface For Comark use only D Antenna Do not remove whilst in operation E Lashing eye Four available F Internal temperature sensor Figure 5 Connector view of RF512 amp RF516 Transmitter a A Lumberg Socket for Probe B Socket for Door amp RF525 Activator Dual function C External DC adaptor socket o ee Transmitter Display RF512 RF513 and RF516 transmitters all have a liquid crystal display as shown b
3. A WS COMARK RF500 System Manual Comark Limited Comark House Gunnels Wood Park Gunnels Wood Road Stevenage Herts SG1 2TA Tel 01438 367367 Fax 01438 367400 Email salesuk comarkltd com RF500 System Manual 20070702 Comark Wireless Monitoring RF500 System Manual Contents RF500 System COMPpONenNES cccccoocccccononcccncnonnncnnnnnonnnnnnnnnnnnn eene eene nn nnne nnne nene aA 4 RFSU Gate Way orena ea te tete eme tte ableiten d epe tuber deed uen a 4 Bini 4 RF512 Temperature Transmitter ccccccceeeeeeeeeecneeeeeeeeeeeseeceaaeeeeeeeeeeseseecnnaeeeeeeeeeeeeeeeees 4 RF512M Temperature Transmitter Backbone OPptiON oooconincconocccccnnccccinonononccnnnnnnncninnnnnnos 4 RF513 Temperature and Humidity Transmitter 4 RF513M Temperature and Humidity Transmitter Backbone Option ssesusse 4 RF516 Precision Temperature Transmitter esses 4 Optiorial AGCessOLles 3 mettent A eed la ER cca epe leg bet er EH a 5 Know your Gateway x eren tidie dues iret haci 5 Know your Transtmitter rene ra tete cte E peser reed teer rn ters 7 Transmitter Display teh caa eo rt Dani Pe pd tuse b e e ent bota 8 Sately InfortmatiQrni 2 eret P REPRE TUR E RP ORE P edd ee E TE iR 9 MATURE TIO LIUM DNUS 9 a x eutetureshMo tone nid oe NOE iun CENT 9 RF500 Wireless Monitoring System Overview sesssseneeenmeem nennen 10 Gateway Introd ctior 5 etd nte HR DE
4. Browser Address Bar 3 about blank Microsoft Internet Explorer http 192 168 25 220 The Gateway login screen will be displayed Figure 15 Gateway Login Screen 3 RF500 LOGIN Microsoft Internet Explorer S x File Edit View Favorites Tools Help EA tak gt gt A Asearch Favorites meda lt 4 Er I Address fe http 192 168 25 220 v PG Links 4 RF500 WY Wireless Monitoring Solutions COMARK User Name Enter wwWw comarkltd com Serial No 6696306 Version 1 01 1 01R 1 02 1 08 1 32 1 02 3 18 a Done 49 Internet Setup of First Administrator As shipped the Gateway has no users configured except for a special one time use installation user which enables an installer to add the main Administrator to the Gateway Thereafter this Administrator s username is used to perform all subsequent commissioning 1 Atthe Gateway user login screen type the Username comark and click Enter At the password screen enter 42 You will be logged into the Gateway as the installation user The Gateway will inform you that You are about to commission a new system Click on the Enter Administrator Details button When the Add 1st Administrator screen appears fill in the fields with the Username and Password of your choice 7 Inthe top left box marked Password Required enter the installation password 42 and then click the Submit button 8 If successfu
5. been designed for worldwide use over the following voltage and frequency ranges Voltage 90 240V AC Frequency 50 60Hz Only use adaptors as supplied by Comark and do not attempt to use others as damage to the equipment and voiding of the CE approval may occur Environmental Conditions All RF500 equipment is designed for indoor use only Some outdoor installation of RF500 Transmitters is permitted Contact Comark for details Gateway Storage Operating Conditions Temperature 5 C to 35 C Humidity 10 90 RH Non condensing RF51X Transmitter Operating Conditions Temperature 30 to 70 C Humidity 10 90 Non condensing RF51X Transmitter Storage Conditions Temperature 40 to 85 C Humidity 10 to 90 RH Non condensing Maintenance and Cleaning No specific maintenance is required for the Gateway or the transmitters Should service be required then a return to base service is provided by Comark Please contact Comark or your local distributor to make arrangements for return of any items for repair Cleaning of the Gateway should be limited to a dry lint free cloth to remove dust and debris from the fan exhaust and air intake grill A damp cloth may be used in the event that a more stubborn mark needs to be removed At no time should a wet cloth or any detergent agent be used to clean the Gateway Declaration of Conformity DofC RF500 System Comark Limited Comark House Gunnels Wood Park Gunnels Wood Road
6. possible using the mounting bracket provided The bracket is fixed using 2 screws and the transmitter then slides into the bracket from the top With each transmitter Comark Limited provide two cable ties which once the transmitter is slid into the bracket can be fed through the slots in both bracket and transmitter case to retain it The door and DC power cables should be tie wrapped to the bracket to avoid accidental disconnection Mains Wiring Connections to mains supply for the Gateway and powered Transmitters is via the mains adaptors supplied and a locally installed socket Any power requirements for the hardware will be determined during survey and should be installed by qualified electrician and certified as safe to use before installation can be started Ventilation At no time should the exhaust from the Gateway fan or the air intake grill be covered or obstructed At least 100mm of free space must be provided above and below the Gateway to ensure that sufficient airflow is maintained through the case to provide adequate cooling Failure to do this may result in damage to the Gateway due to overheating and invalidation of any warranty Powering On and Off This chapter covers connectors switching on and off A PLEASE ENSURE THE ANTENNA HAS BEEN FITTED IT IS ESSENTIAL TO AVOID DAMAGE 1 Plug the Gateway mains adaptor into the socket on the underside of the Gateway The Mains Battery indicator should show steady amber 2 Usi
7. software which provides automatic and continuous unattended backup of one or more RF500 Gateways Text Magic Internet text provider Textmagic www textmagic co uk account details are entered here so that warning emails sent from the Gateway can be converted to text messages to be received by mobile phone Glossary 21 CFR The FDA Food and Drug Administration in the USA issued regulations Title 21 CFR Code of Federal Regulations Part 11 that provide criteria for acceptance by FDA or an approved regulatory body for the acceptance of electronic records electronic signatures and handwritten signatures executed to electronic records as equivalent to paper records and handwritten signatures executed on paper These regulations which apply to all FDA program areas are intended to permit the widest possible use of electronic technology compatible with the FDA s responsibility to promote and protect public health Part 11 applies to any record governed by an existing FDA predicate rule that is created modified maintained archived retrieved or transmitted using computers and or saved on durable storage media In other words any record from a data logger for instance that is at some stage stored on a PC or where a PC is used to retrieve the data 21 CFR Part 11 can be applied The RF500 system is designed to aid compliance with 21 CFR Part 11 Antenna The Gateway and associated transmitters are provided with an antenna The ante
8. Microsoft Networks ivi a File and Printer Sharing for Microsoft Networks 3 Inthe General Tab select the Internet Protocol TCP IP item and click on the Properties button Figure 9 General Tab Internet Protocol TCP IP Properties 192 168 25 200 o 4 Select the Use the following IP address button 5 Enter the following IP address 192 168 25 200 6 Enter the following subnet mask 255 255 255 0 then click OK Gateway to PC Network Connection via Modem This procedure requires that the PC has a modem installed For Windows 98 ME 2000 and XP gr m co NU N Figure 10 Internet Options Internet Options Programs Advanced ECCE ma HEMBYE ef 5 us er Ever dial a connection DE ene YEN a menor connection is hub present Almas diel my Getault connection Erreger E oria SEUIJETAUIC Start Internet Explorer From the menu bar click Tools then Internet Options In the Connections Tab click the Add button Using the Network Connection Wizard follow the steps entering the information below Select the Dial up to private network option In Phone Number to Dial enter the phone number of the socket into which you plugged the Gateway If you are using an exchange line to dial out a prefix may be required In Connection Availability Create this connection For all users In Finished Type a Connection Name for example MyRF500 an
9. S When this box is ticked notifications are sent using SMS settings Set Times This function allows setting of an availability for the recipient and is described fully in the Gateway User Manual Test This button will generate and send a test email and or SMS The Emails waiting to go value shows the number of emails that are queued awaiting transmission to the email server The buttons available on this page are Comark Displays the log of email server communication This is invaluable when identifying a stuck email for example Clear Emails All emails in the email queue will be deleted Can be used when a stuck email causes all others in the queue to be delayed Refresh Updates the Emails waiting to go value Adding Transmitters Click Administration button then the Transmitters button A categorised list of transmitter serial numbers is displayed Click the Add New button a form will be presented as follows Serial Number Enter the serial numbers of the transmitters provided for your installation Note that the serial numbers are case sensitive i e BA03060001 is correct Ba bA or ba is incorrect and will not be recognised Make this a Backbone unit RF512 and RF513 only Those transmitters which have been identified as Backbone units during the site survey must have this box ticked Do not tick this box for transmitters which have no mains adaptor connected Disable Display Tick this option
10. Stevenage Herts SG1 2TA Comark Wireless Monitoring System Comprising Part Numbers RF500 RF512 RF513 RF516 amp RF520 Is in conformity with the requirements of the following documents Directives EMC Directive 89 336 EEC The Low Voltage Directive 73 23 EEC as amended 93 68 EEC Radio amp Telecommunications Terminal Equipment Directive R amp TTE 1999 5 EC Standards EN 61010 1 2001 EN60950 1 2001 A11 2004 MODEM only ETSI EN 301 489 17 V1 2 1 2002 08 Comark Wireless Monitoring System Comprising Part Numbers RF512 RF513 amp RF516 We declare that the appropriately marked transmitters comply with the Harmonised European Standard EN 12830 1999 Temperature recorders for the transport storage and distribution of chilled frozen deep frozen quick frozen food and ice cream Signed for on behalf of Comark Limited at Comark House Stevenage Herts SG1 2TA David Goulden Development Manager Transmitter Error Codes Under certain conditions the transmitter display can show an error These errors can help in diagnosing the reason a transmitter may fail to transmit data to the Gateway This is not an exhaustive list of errors only the most common will be described here Meaning eo Fault with Radio Module Try removing the battery then replacing it Invalid Programmed Task Program a new task from the Gateway Errors 100 amp 400 combined Resolve Error 100 amp Error 400 individually Gate
11. Voltage Input Pt100 Positive Current Drive No Connection Pt100 Negative Current Drive Pt100 Negative Voltage Input No Connection o0 2o N Power Connector A Positive 5V dc B Negative Ground BA Gateway Relay Outputs The two relay outputs each accept a 2 5mm jack plug These are individually controlled SPST relay contacts Comark provide 2 jack plugs for wiring external equipment to be activated by the Gateway Ensure that any external equipment presents only a low voltage on the jack so as to prevent any chance of personal injury due to electric shock should the jack plug become disconnected FCC Approvals This device complies with Part 15 of the FCC Rules Operation is subject to the following three conditions This device may not cause harmful interference and This device must accept any interference received including interference that may cause undesired operation To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropic radiated power e i r p is not more than that permitted for successful communication Transmitters must be placed greater than 20cm from the body Equipment Ratings Supply Voltage Comark will provide mains adaptors with plugs to suit your country if the correct socket adaptor has not been provided please contact Comark for a replacement Mains adaptors supplied for use with RF500 Gateway and Transmitters have
12. ays determined on site by a physical site survey Transmitters will synchronise their clocks with the Gateway at midnight When used at 23 C room temperature and Radio Rate of 15 minutes Changing Lithium Battery on RF512 Series Transmitters Battery Reordering RF512 RF513 and RF516 transmitters are fitted as standard with a high power 3 6V Primary lithium thionyl chloride C size cell Manufacturers part number Saft LSH14 LIGHT Only replace with the same or equivalent type recommended by the manufacturer Re Order number from Comark RFBATT Battery Change Procedure Using a suitable screwdriver undo the two battery cover retaining screws and remove the battery cover Remove the exhausted battery and replace with a fresh one Observe the correct polarity when changing the lithium battery Replace the battery cover and do up the two screws taking care not to overtighten them Observe any local restrictions on disposal of the used cell Pinout and Wiring These connectors are drawn from the point of view of looking into the socket from outside the transmitter Door Connector A Door Positive B RF525 Activator Positive C Common Ground for Door and RF525 Lumberg Connector O N RF512 Pinout 1 Thermistor External 2 Thermistor External 1 Thermistor External 4 Reserved for future use Thermistor Common Thermistor External 3 Reserved for future use No Connection o0 WD RF516 Pinout 1 Pt100 Positive
13. cludes High Gain Antenna and RF520 dc mains adaptor RF513 Temperature and Humidity Transmitter Integral temperature sensor one integral humidity sensor and connector for an external door sensor Integral temperature range 30 C to 70 C Humidity range 10 90 RH RF513M Temperature and Humidity Transmitter Backbone Option Integral temperature sensor one integral humidity sensor and connector for an external door sensor Integral temperature range 30 C to 70 C Humidity range 10 9096 RH Includes High Gain Antenna and RF520 dc mains adaptor RF516 Precision Temperature Transmitter Integral temperature sensor and connector for one external temperature Pt100 sensor and an external door sensor External temperature range 200 C to 400 C Each transmitter is packed with a mounting bracket and 2 tie wraps Optional Accessories RF520 Dc mains adaptor for RF512 and RF513 RF502 Bridge 0 5m lead to enable transmission through RF resistant barriers RF503 Bridge 1 0m lead to enable transmission through RF resistant barriers RF500BACKUP RF500 Backup Server Software Know your Gateway Figure 1 Front view of RF500 Gateway I L ALARM FAULT MAINS BATTERY wireless Monitoring Solutions AN WZ COMARK 9 y gt TT There are three LEDs on the front of the Gateway ALARM Flashing Red FAULT Flas
14. ct to the Gateway Leaf Transmitter A leaf transmitter is designated during setup and will generally only be battery powered It will go into a low power mode when not transmitting or taking sensor readings only becoming active when it s required to transmit data Licence free Term used to describe the frequency the system operates in terms of licence to broadcast RF500 uses a licence free band of 2 4GHz where the end user is not required to purchase any kind of licence in order to use the product Also refer to the FCC approvals Meshing The technology used in the RF500 system provides a unique operating environment for the transmitters Transmitters are setup to be either part of the Backbone or to be Leaf Transmitter Those designated as part of the Backbone remain in RF contact with each other By doing this the system is able to dynamically adapt to changing conditions automatically ensuring the integrity of the system at all times The meshing technology allows the system to determine the best route for any data packets to be transmitted from the transmitters back to the gateway or vice versa Modem Device for connecting to an analogue phone line to communicate with another Personal Computer remotely Used to dial in to the Gateway for user access and service Can also be used to send email alarms via Internet dial up account PST Precision Semiconductor Technology or Thermistor a sensor for measuring temperature PT100
15. d click the Finish button Click the Finish button to close the Wizard Figure 11 Enter the Password MyRF500 Settings Eres LI Adaress Por episco El Bypass proxy Serv Erhard fera Gee RF5006797301 10 Enter both the User name and Password as RF500 Do not literally type the dashes but replace them with the serial number of the Gateway 11 Click the Properties button Figure 12 Connection Properties PPP Windows 95 98 NT 4 2000 Internet v E MF Internet Protocol TCP IP O a File and Printer Sharing for Microsoft Networks B E Client for Microsoft Networks 12 In the Networking tab deselect the Client for Microsoft Networks item then click OK You will be returned to the MyRF500 Settings screen showing the password Click OK Figure 13 Internet Options Ser Dean 13 Select the Always dial my default connection item and click OK 14 Connect the Gateway modem jack to an analogue telephone outlet using the appropriate lead and adaptors Ensure the PC modem is also connected to a telephone outlet Internet Explorer will now be configured for dial up to the Gateway Viewing the Commission Gateway Web Pages Each Gateway is shipped with a default IP address of 192 168 25 220 Start the Web Browser on the PC and enter this address into the Address Bar Press Enter key or click Go Figure 14
16. eR ER eee et 10 Overview of RF500 Mesh Networking essesseseeeeneneeeen menn nnne 10 Meshing Transmitters and Backbone Transmitters ssseenn 11 Automatic Data Retrieval ADR rrrnnronnvronnnnnnvrnnnnnnnrrnnnnnnvrrnnnennvrnnnsernrrnnenernrnnnesennranesernnrenesennn 11 Equipment Installation ocacion ti x FR ER EIER HERREN ENSE REB isc 12 eru de 12 Trarismitter FIXirig iii Ere EE tekst GR ABE EXPE HE deers bed 12 Mains Wirlng Mice concedes dep CR er neca Ce ete nites Pe ert dee ect p ee e Eu Oe EA 12 jube 12 Powering OO AO Off cedere ee iere eee epe souder sce esaet an dE ee doe e ous Ie ae nee 13 TIO EM ney eee TEAT AA A ey 13 Gateway Switch d 13 Transmitter Activation seccion niente ike eter Duende dn mdr E eee e ue 13 Gateway COMMISSIONINO ooooccccnoccccccnoncccnnnononcnnnonon o enir eai nn narran nn cnn rr rara nenne nnne nennen 14 Requirements for Commissioning essen nenne nennen nnne nnne 14 Gateway to PC Network Connection via RJ45 cross over Ethernet Cable 14 Gateway to PC Network Connection via ModeM oooooccccccnoccccconoocccncnnnnnccnnnnonnconnnnnn nono nananccnnnanos 16 Viewing the Commission Gateway Web Pages rrrnrnnnnnnnvrnnnnnnnvrnnnnnnnrrnnnnrnvrrnnsrrnrrenesernrreneeernn 20 Setup of First Administrator iic tieu eene tide ena cirea nda re ed de e Heg dove de ken ubere 21 Gateway Name EP 21 Gat
17. elow Only RF512 is capable of using all three display areas Figure 6 Transmitter Display om TIA FIA lt Y a HIM r1 RH INT NM LM y 8 AMT LA VAA uU DP o IT TE VIPPEN BPN YN EXT1 HUS DIS Nat NTA HH HF FI FIG HH DU a A Rome du T Indicates that the door channel reads open Indicates that the internal lithium battery requires replacement Indicates that any channel has an unacknowledged alarm Indicates that the transmitter has logged onto the Gateway H D gt Bh Safety Information Under no circumstances may a user make any changes to the RF500 Gateway that would alter its performance Any modification would void the CE compliance of the Gateway and may invalidate any warranty If the equipment is used in a manner not specified by Comark then the protection provided by the equipment may be impaired No user serviceable parts are provided in RF500 Comark Wireless Monitoring Equipment Contact Comark or your local distributor for all service requirements A e Use only the Linearity Electronics 12V mains adaptor Model LAD6019AB5 or Stontronics 12V mains adaptor Model T3068LN with the RF500 Gateway e Do not modify the Linearity Electronics 12V mains adaptor Model LAD6019AB5 or Stontronics 12V mains adaptor Model T3068LN in any way e Use only the PHIHONG PSM11R 050 5V mains adaptor with RF512 and RF513 It is supplied by Comark Limi
18. eway Clock Setup ie iaa iia dba ars 22 NIIS c E 22 Network Detalls 2 EEA ld o LEES e EDU d dug Med ar ado dod io gs 22 Modem Email Details 2 2 02 8 corti revues Deed cla Eel xodderop obl cct resta tr Od aspero lods 22 SMS DEE EEE EE E AANS 22 EE Ke oe EE EE EE EE 23 siepiz les Tib lo RE 23 Adding Trans Moca 23 Gateway Programming and USG sasies EE cnn nn nan nn narran rra r anar rra rra nana 24 Gateway Specification EIE500 n eid eee OU Ree ERR IHE DER Ce rro ada 25 Transmitters Specification RF512 RF513 and RF516 sss 26 Changing Lithium Battery on RF512 Series Transmitters rrrrnnnrnnvrnnnnnnnvrnnnnnnvrrnnnrrnvrrnnnernvrnnnnn 28 Battery Reordering grudde tecto tenete a dnt aser irene ead 28 Battery Change Procedure eise nets iE aa ak pao da Rida 28 Pirout Lors WIN e 29 DoorGonfie lor e tenth tt eese lea slede Aa en en Ce ee dd 29 Lumberg Connectoricct cs EE 29 RES12 Pinta the eate te o t LP Uu ie ta hos ed adonde lean do Lu 29 RE516 BinOUut io i et Reed 29 Power Connector nar etm dieci rie ar P aa 29 Gateway Relay Outpults need Bre eR teg exu en enne rtr EN EEA nn 30 FCC ADprovals one aee e duae ite deua de toes Meet el dai muscas beg oce 30 Equipment Ratiligs iei terree rette aei ee Federated erated redere 30 Supply Voltage tata dex eee ipe Eee tale o be Rede eode eun punt 30 Environmental Condition rhe ed 30 Gateway S
19. hing Yellow MAINS BATTERY Constant Green Constant Amber Flashing Green Amber Green Off An enabled alarm event has occurred Contact technical support from your local distributor or Comark Limited The Home Page may provide more information on possible faults Dc power is available and the Gateway is switched on Dc power is available and the Gateway is switched off Gateway is on and running off battery packs no dc power available Gateway is shutting down Gateway is off and dc power is not available Figure 2 Rear view of RF500 Gateway LITT 0 pa oy 9 s Ol e Xo O e Br Hse dicam dL go Modem Jack Connect to RJ11 line cord 12V DC input Cable clamps RJ45 Ethernet LAN Socket Rear panel connectors Do not connect any equipment to any other connector Moo gt Figure 3 Left Hand Side View of Gateway GATEWAY SERIAL No Comark Limited Stevenage Herts SG1 2TA Tel 01438 44 1438 367367 Comark Instruments Inc Beaverton OR 97005 Tel 503 643 5204 O ONIGEE www comarkltd com X L CEO MADE IN UK FOR INDOOR USE ONLY SW2 DO NOT MOVE WHEN IN OPERATION AUX Reserved Switch STATUS Reserved LEDs for Comark use ON OFF Gateway Startup Powerdown switch SW1 Jack Socket Relay Output 1 SW2 Jack Socket Relay Output 2
20. ia the Ethernet network The modem will not be used Email via modem The Gateway will always send emails via the modem the Ethernet LAN will not be used Email via modem during power cut else use network The Gateway will send emails via the Ethernet LAN when power is connected When running off internal batteries during a power cut for instance the modem will be used To save changes enter your Gateway password and click the Save button The Gateway will automatically reset after this step a HH Depending on network settings entered above after the Gateway has reset you may need to undo network changes on the PC remove the cross over Ethernet cable and connect both the PC and Gateway to the LAN Email Setup Click Administration button then the Setup Emails button A table showing the 12 available notification recipient slots is shown Each slot can be assigned an identification name Username This field is used to identify the email SMS recipient in other Gateway screens There is no relation here between Username and the Username for logging in A typical entry for this field could be Nigel s Phone Email Address The recipient s email address for email notifications SMS No The recipients phone number for SMS notifications Use the format required by your email to SMS provider For TextMagic an example is 07890123456 textmagic co uk Email When this box is ticked notifications are sent using email settings SM
21. in for all communication from the Gateway i e emails and text messages IP address A fixed IP address is required for use on a Network Contact your IT department for allocation of a number for your system Last This is the last known good reading from the transmitter It does not imply that the transmitter is functional or currently within range Login Screens A user name and password are required to log in to the Gateway to perform any setup changes or maintenance Max This is the Maximum reading recorded in the period being displayed On the Home Page this is the Maximum reading in the period of the day back to midnight In the summary screens the maximum reading could be over a much longer period of time Min This is the minimum reading recorded in the period being displayed On the Home Page this is the minimum reading in the period of the day back to midnight In the summary screens the minimum reading could be over a much longer period of time Modem Emails If the Gateway is not network enabled or in the event of power failure to the network the modem can send emails via dialup connection Password A case sensitive minimum 6 character password is required for log in and any changes to the Gateway setup Restricted User A Restricted User does not have unrestricted access to all Gateway functions and must be granted permission to access each major Gateway function RF500 Backup Server Optional PC
22. in socket marked B in Figure 5 Connector view of RF512 amp RF516 Transmitter until the display is enabled then remove the RF525 Once activated transmitters can only be de activated by removing the battery Gateway Commissioning This section covers network connection network configuration setting date and time adding users and adding transmitters The Gateway is commissioned using a Web Browser via a Network connection This connection can be via cross over RJ45 cable recommended or via modem Requirements for Commissioning e PC with RJ45 Ethernet jack or Modem e Ethernet cross over cable Static IP address and subnet mask Usually allocated by IT Department For modem connections telephone sockets for the Gateway and PC modem and associated leads are required An IP address is not required for modem only operation Gateway to PC Network Connection via RJ45 cross over Ethernet Cable Connect the cross over Ethernet cable between PC and RJ45 jack on the Gateway Set up your PC temporarily with a fixed IP address bth You should undo these steps once you have completed commissioning the Gateway For Windows 98 ME 2000 and XP Go to the Windows control panel and double click on the Network icon or the Network Connections icon 1 2 Right click on the Local Area Connection and select Properties Figure 8 Local Area Connection Properties Local Area Connection Properties M 88 Client for
23. is restored Two relay connectors are provided for external alarms Autodiallers Klaxons etc All other connections to the Gateway are disabled See Figure 3 Left Hand Side View of Gateway for further details Emails for alarms will be instigated directly from the Gateway It is also possible to send a text message alarm via email using a third party provider The Gateway can be either desk mounted or wall mounted Wall mount keyhole slots are provided on the case The external long range Antenna has variable orientation to suit vertical or horizontal mounting Three LEDs on the Gateway display current status of the system Mains Battery Alarm indication and Fault indicators Overview of RF500 Mesh Networking The RF500 Wireless Monitoring System uses the IEEE 802 15 4 radio transmission standard to implement a radio mesh network A mesh network is comprised of the following devices e Gateway e Mesh Transmitter e Transmitter On installation each transmitter is associated with a particular Gateway by serial number Messages are transferred between transmitters and the Gateway using two way communication with acknowledgement of successful message reception Transmitters which are physically close to their associated Gateway such as transmitter A in Figure 7 below will most likely transmit directly to it Others such as transmitter B which are further away rely on meshing transmitters to forward messages to and from the Gatewa
24. itters know exactly which data records have been successfully transferred to the Gateway and those which must be re transmitted Therefore if the Gateway is temporarily unable to receive or transmit messages for whatever reason data will not be lost during this period When the Gateway is again able to receive and transmit properly the transmitters will re transmit those records which were unable to be transmitted during the period of outage This retransmission of data happens automatically without user intervention and results in seamless graphical and tabular data with no gaps Equipment Installation Comark Limited strongly recommend that RF500 System installation is carried out by a Comark Installation Engineer or by a Comark Authorised Distributor or Agent Gateway Fixing Mounting of the Gateway is possible using the keyhole screw fixings provided on the rear of the Gateway itself However the fixings used are to be determined by the installation engineer depending on the type of material used in the construction of the area where the Gateway is to be placed To avoid accidental disconnection the DC power cable and cables connecting to the Relay Outputs should be secured using the cable clamps provided on the Gateway case See Figure 2 Rear view of RF500 Gateway Positioning of the Gateway should be in such a way as to limit the risk of liquid being spilt on it as damage may result Transmitter Fixing Mounting of the transmitters is
25. l the Gateway will return the message New user added 9 Click the OK button to return to the Gateway user login screen 10 Login as the new Administrator you just created oar oN Gateway Name A Gateway name is required for email operation Click the Administration button then the Gateway Name button The Gateway Name is any name you choose for the Gateway and will be used in the From field in email and SMS notifications This is important if you have more than one Gateway in your wireless system and all should be unique Gateway Clock Setup Click Administration button then the Set Clock button Enter the current date and time using a 4 digit year Enter your password and click the Submit button The Gateway will automatically reset after this step Network Setup Click Administration button then the Setup Network button Network Details Usually the IT Department will allocate a static IP address and subnet mask for the Gateway Enter these using dotted decimal notation into their respective fields If access from different subnets is required also enter the Network Gateway IP address Users who implement MAC address access security will find the MAC address of the LAN interface displayed in this screen Static IP Address The IP address which has been allocated to the Gateway E g 192 168 25 220 Net mask The subnet mask associated with the above IP address E g 255 255 255 0 Default Gateway The IP address of the net
26. m Overview Gateway Introduction The RF500 Gateway is an embedded microprocessor device containing a radio module for RF communications to the measuring transmitters The radio module uses a licence free band in the 2 4GHz spectrum Comark Limited use proprietary protocols over a standard IEEE 802 15 4 link These protocols achieve reliable communication between the transmitters and the Gateway via self healing mesh radio networks Data from measurements taken by the transmitters is stored on the RF500 Gateway in contrast to other systems which store their data on a PC using special software For operating the RF500 system the only software required is a Web Browser such as Internet Explorer or Firefox There is no requirement to install software on each users PC The Gateway contains sufficient data storage capacity for up to 10 years which can be automatically backed up to a PC using the optional software RF500 Backup Server or by manual request to generate and download a backup file via your web browser Connection to the Gateway is via Network Ethernet connection or remotely via analogue modem For modem access a dedicated Analogue phone line must be provided An external power adaptor provides the mains power for the Gateway An internal Nickel Metal Hydride Ni Mh rechargeable battery is included this provides normal operation of the Gateway during power failure until the battery is exhausted The Gateway then shuts down until power
27. ng a paper clip or similar object press in and hold the ON OFF switch on the side of the Gateway for 4 seconds Refer to Figure 3 Left Hand Side View of Gateway The Gateway will beep once and the Mains Battery indicator shows steady green Gateway initialisation will begin Switch On The Gateway contains an internal backup battery if this battery is not sufficiently l charged the Gateway will not switch on Once external DC power is connected the internal battery will begin recharging Whenever the charge state becomes sufficient the Gateway will automatically start as requested Whilst in this mode Status LEDs 2 3 and 4 will flash together See Figure 3 Left Hand Side View of Gateway for location of these LEDs It takes a few minutes for the Gateway to initialise A sequence of 2 beeps followed l by 4 beeps indicates successful initialisation Gateway Switch OFF To turn the Gateway OFF press and hold the ON OFF switch for 4 seconds The Gateway will beep once and the Mains Battery indicator will flash green and orange to indicate shutdown This will initiate an orderly shutdown of the Gateway during which the Gateway will beep 50 times and could take up to 5 minutes After shutdown is complete the Mains Battery indicator shows steady orange Transmitter Activation The RF512 RF513 and RF516 transmitters are despatched in a disabled state to preserve the battery To activate these insert the RF525 Activator into the 3 p
28. nna is designed for both transmit and receive and is configurable for either horizontal or vertical mounting Ethernet Network LAN Terms used to describe the connection of the Gateway to various users with access to the system Personal Computers are connected together using a network via Ethernet ports combining to make a Local Area Network of many users By browsing through web pages these users gain access to the Gateway for all setup and data viewing Event Logging All transmitters have the capacity to measure from one or more sensor inputs at a number of pre defined logging intervals However should an alarm event occur between log intervals then the transmitters will wake up to record this event As soon as the alarm is triggered the transmitter will wake up and transmit the alarm back to the Gateway via the mesh network This technique allows for long intervals between taking static readings knowing that if an alarm does occur it will be captured This results in a robust system that only takes a reading when there is an event to record FCC Federal Communications Commission Firmware Terms used for the software that runs in each transmitter to make it work Firmware upgrades can be installed using the wireless network Frequency The frequency in use by RF500 is 2 405GHz IE Internet Explorer Users of the system log in to RF500 by using Internet Explorer or other web browsing software either on a LAN Modem or dire
29. perature Measurement Range Integral Thermistor Sensor RF512 RF516 30 C to 70 C Integral Thermistor Sensor RF513 30 C to 70 C External Sensor 40 C to 125 C External Pt100 Sensor 200 C to 400 C Humidity Measurement Range 10 to 90 RH System Accuracy with Standard Sensors Temperature Internal Thermistor 0 C to 70 C 0 5 C External Thermistor 20 C to 70 C 0 5 C Thermistor full range 1 C Pt100 full range between two calibration 0 1 C system including probe points Pt100 full range 0 5 C plus probe Humidity 10 90 RH Pt100 Sensor Drive Current 400pA Nominal Resolution Temperature Thermistor 0 1 C Pt100 0 015 C Door Sensor 7 5 seconds Humidity 10 to 90 RH Storage Temperature 40 C to 85 C RF Frequency 2 4GHz using IEEE 802 15 4 Standard Antenna External removable Omni directional with pivot Length 90mm from pivot High Gain Antenna optional Length 235mm from pivot Radio Range Typically 50 metres indoors Clock Accuracy 20ppm 1 minute month at 25 C Logging Memory 32000 records Programmable between 1 minute and 60 Green External Power Over moulded food safe clear Case Material Polycarbonate with BioCote antimicrobial Environmental Protection Case enclosure designed to meet IP67 BS EN 60529 Saft LSH14 Light Internal RF range cannot be guaranteed as it varies from building to building Requirement for all hardware is alw
30. ted as three variants Warning RF520 Transmitter mains adaptor with UK plug RF520 EU Transmitter mains adaptor with European style plug RF520 US Transmitter mains adaptor with North American style plug e Do not modify the PHIHONG PSM11R 050 5V mains adaptor in any way e Do not connect any mains adaptor to RF516 CE compliance is invalidated by this action e RF512 RF513 and RF516 Transmitters contain a C size lithium cell This cell must not be incinerated or subjected to temperatures in excess of 100 C Do not deform mutilate crush pierce disassemble recharge or short circuit Such abuse can result in loss of seal and or cell explosion Also exposure to humid conditions for long periods should be avoided e Do not insert metal objects into connectors e Ensure the antenna is securely connected before powering the equipment Internal damage may result otherwise e The Gateway and Transmitters have been designed to operate with the antenna supplied by Comark and having a maximum gain of 7dBi Antennas not supplied by Comark or having a gain of greater than 7dBi are strictly prohibited for use with this device The required antenna impedance is 50 Ohms If in doubt please contact Comark or Distributor for advice WEEE The RF500 Gateway RF512 RF513 and RF516 Transmitters contain a VI non rechargeable lithium battery This battery must be disposed of in accordance i with local regulations RF500 Wireless Monitoring Syste
31. to disable the LCD for those transmitters where the local display is not required Radio Tx rate This setting controls the rate at which batches of readings are transmitted to the Gateway A drop down list of minute intervals is presented choose a default of 15 minutes unless a faster update rate is necessary Updating faster than 15 minutes has a detrimental effect on battery life Add to Location Choose an administrative Location for this transmitter Locations are described fully in the Gateway User Manual Enter your password and click the Save button The newly added transmitter will be added to the categorised list Gateway Programming and Use This the RF500 System Manual covers installation and commissioning of the RF500 Wireless Monitoring system from a hardware point of view A Web View Help manual for the RF500 Wireless Monitoring System is available online via the Gateway itself This is a detailed manual incorporating help and detailed information on use of the Gateway and transmitters including all the available screens Gateway Specification RF500 5 C to 35 C 10 90 RH non Operating Range condensing No waterproof option available Mains power adaptor rechargeable 4 3Ah Ni Mh Rechargeable Battery plus Battery Backup reserve for systematic shutdown Running time approximately 4 hours Clock Accuracy Appm 2 minutes per year Weight 3 7kg Transmitters Specification RF512 RF513 and RF516 Tem
32. torage Operating CONUItIONS ooooconocccnnnnnccccnnoncccncnonanancaconnnoncn non eee 30 RF51X Transmitter Operating Conditions ssseeseeeee eene 30 RF51X Transmitter Storage Conditions warnnrrnnnrnnvrnnnnnnnvrnnnnennvrnnnrnnnvrnnnrrnnrrnnsrnnvrrnssrnnnrnne 30 Maintenance and Cleaning ccccooccccncnnccccnconocccnnonanoncnnnannncnnnnnnnnnonnnnnnnnnn nan ANNEANNE rne e nennen nennen nnn 31 Declaration of ConfOrMitY ooooococcnnnnccccnnnnccccnnononcconnnnnnncnnonnnn cnn eene a nennen nennen enn n neris 32 Transmitter Error Codes nter E EH ee iden je na die ets 33 Gateway Fault Conditions nsee 5 tret aaa 33 Definitions of Gateway Terminology sssssssesee nene 34 GIOSSaly usce Enes 35 RF500 System Components RF500 Gateway The RF500 Gateway Kit consists of the following items RF500 Gateway Part No RF500 Transmitter Activator 2 off Part No RF525 Jack Plug 2 5mm 2 off Part No RFJACK High Gain Antenna Part No RF504 Dc Adaptor Mains Lead with either UK EU or US plug Transmitters RF512 Temperature Transmitter Integral temperature sensor plus connectors for two external temperature sensors and an external door sensor External temperature range 40 C to 125 C RF512M Temperature Transmitter Backbone Option Integral temperature sensor plus connectors for two external temperature sensors and an external door sensor External temperature range 40 C to 125 C In
33. way Fault Conditions Under certain conditions the Gateway Fault LED can flash to indicate an error The possible faults which can cause the Fault LED to flash are ES e Overheating e Battery Pack fault e Clock error e Clock Battery error e PSU fault e Software errors e Radio Module fault Definitions of Gateway Terminology Administrator An Administrator is a user who has unrestricted access to all Gateway functions Avg This is the average reading recorded in the period being displayed On the Home Page this is the average reading in the period of the day back to midnight In the summary screens the average reading could be over a much longer period of time Autodialler An optional Autodialler can be provided by Comark for connection to the Gateway to ensure that in the event of an alarm an audible alarm message is relayed by analogue phone Backbone A transmitter during setup is designated to be part of the backbone This is identified during site surveys A backbone transmitter will be mains powered all the time and will therefore be available for RF transmission when any adjacent leaf transmitter becomes active Email Server IP address If you have an existing email server then entering its fixed IP address will enable the Gateway to send emails to anyone using your own email server Gateway Name A customer selectable name for each Gateway for easy identification The Gateway name is used as an orig
34. work gateway to allow access by users on a different subnet optional Mail Server IP Address The IP address of your internal mail server optional Modem Email Details To enable emails to be sent by modem you will require a dial up account with an Internet Service Provider ISP Information to be entered in the following fields is provided on account registration and also in their support web pages Domain name The domain name of your ISP e g for Orange in the UK enter orangehome co uk DNS no s The IP addresses of primary and secondary domain name servers for your ISP Server Name The name of the SMTP server which accepts incoming emails e g smtp myisp co uk Phone No The number the modem must dial to connect with your ISP Account Name The username for logging into your ISP e g myname myisp co uk Account Password The password for logging into your ISP Verify Password Retype the Account Password here for validation SMS Details The Gateway supports SMS alerts via a third party Email to SMS conversion service Comark have tested the TextMagic Email to SMS service www textmagic co uk To enable SMS alert emails to be sent subscribe to the TextMagic service and enter your email address into the following field Account Name The email address used as the account name for TextMagic Email Options This set of radio buttons allows choice of email sending methods Email via network The Gateway will always send emails v
35. y on their behalf The route taken by the message can vary depending on network load and link reliability The ability to dynamically reconfigure the network is termed self healing In the figure below the self healing ability is shown Figure 7 A Typical Mesh Network Gateway Mesh Transmitter O Transmitter A A Od Data transfer interrupted Transmitter reroutes to transmitter continues to self heal network and store data transfers stored data Meshing Transmitters and Backbone Transmitters Whenever a RF512 or RF513 transmitter is powered by a RF520 mains adaptor it will become a Meshing unit and will form part of the radio mesh network However if external power is removed it will revert back to a normal transmitter RF512 and RF513 have the option to become Network Backbone units or routers which will intelligently forward messages on behalf of other transmitters This option is enabled using a setup option in the Gateway See Adding Transmitters on page 23 Backbone transmitters will form part of the mesh network continuously even when not powered by a RF520 Due to the very large drain on the internal battery backbone transmitters must be powered using a RF520 mains adaptor The internal battery is considered only as a backup battery for backbone transmitters Automatic Data Retrieval ADR The fact that transmissions between transmitters and the RF500 Gateway are acknowledged ensures that the transm

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