Codian ISDN Gateway ISDN GW 3200 Series
Contents
1. unnsneesseensseennseennnne 15 Contacting technical support PINO UE asinti Operating guidelines A SATE EY WANNA SA ROA General information General information About the ISDN gateway The ISDN GW 3200 series is a range of high performance video gateways which enables ISDN network connectivity for the Codian IP based video infrastructure products as well as IP based endpoints Package contents The following items are included with the ISDN gateway Verify that you have these items before installing the device gt Codian ISDN GW 3200 series device gt Console cable blue ISDN cables known as Y cables one with GW 3210 and GW 3220 two with GW 3240 and four with GW 3280 gt Two RJ45 to RJ45 in line couplers black per supplied Y cable gt Power cable Rack mounting kit Port and LED location Figure 1 shows the position of ports on the ISDN gateway Figure 1 ISDN GW 3200 ISDN GW 3280 SEE Aw vn G Codian en pda Se Zr ee 2 a Pays Fe Pye le le ae Compact Flash Console Port ISDN Ports Ethernet Ports Figure 2 shows the position of LEDs on the front panel of the ISDN gateway Figure 2 Position of LEDs Status LED Alarm LED ISDN Port Status LEDs Codian A X y a j ISDN GW 3280 1m20 3m40 A AS ETE 759 E soo L AE soo i ar PR2. are a number of different ways in which you can use the dial plan For example you can use the dial plan to link specific bandwidths to certain prefixes thereby enabling users to use the correct bandwidth for an IP to ISDN call You can also use the dial plan to enable the ISDN gateway to join incoming ISDN calls to the correct conference on an MCU These dial plan configurations are explained in greater detail and with supporting examples in the online help accessible from the web interface The simplest configuration is to create a dial plan that will gt connect any IP to ISDN call that has been routed to the ISDN gateway to the number that the caller has dialed using any free enabled port connect any ISDN to IP call to the auto attendant of your MCU To do this 1 In the web interface go to Dial plan gt IP to ISDN and click Add rule 2 For Condition select Match any called number 3 For Action select Call with the original called number 4 Leave the other values unchanged Click Add rule to add the rule to the dial plan Now go to Dial plan gt ISDN to IP and click Add rule For Condition select Match any called number For Action select Call this number and enter the IP address of your MCU Leave the other values unchanged Click Add rule to add the rule to the dial plan oo N A su Configuring the MCU Configuring the MCU If you are connecting the ISDN gateway to a Codian MCU refer to this section for inf
3. link will be established Connecting further ISDN ports If you have a model GW 3240 or GW 3280 you will have been supplied with more than one Y cable Connect each further cable following the method outlined above Extending the Y cable You have been supplied with two RJ45 to RJ45 in line couplers per Y cable Use these if you need to extend the Y cable to reach your ISDN connection If you need to do this connect the coupler at the double end of the Y cable and extend using a standard 8 core straight through cable For example in the case ofa GW 3210 connect the coupler to the white plug at the double end of the Y cable and a straight through cable between the in line coupler and the ISDN connection Initial configuration Initial configuration Step one Connect to the console port 1 Ensure power is connected to the ISDN gateway and the Status LED is green 2 Connect the console port of the ISDN gateway to the serial port of your PC using the blue RJ45 to DB9 cable supplied 3 Use a serial terminal program such as HyperTerminal to connect to the ISDN gateway Set your terminal software to the following settings Baud rate 38400 Data bits 8 Parity none Stop bits 1 Flow control none 4 Press Enter and the following command prompt appears on the terminal ISDN GW gt Step two Configure Ethernet Port A settings The default setting for the ISDN gateway Ethernet ports is auto sensing mode If the swit
4. Codian ISDN Gateway ISDN GW 3200 Series Getting Started Codian 61 0001 01 Codian ISDN Gateway ISDN GW 3200 Series Getting Started Copyright Codian 2006 All rights reserved This Getting Started Guide may not be copied photocopied translated reproduced or converted into any electronic or machine readable form in whole or in part without prior written approval of Codian Limited Codian Limited reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of Codian Limited to provide notification of such revision or change Codian Limited provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose Codian Limited may make improvements or changes to the product s and or the program s described in this documentation at any time All other product and company names herein may be trademarks of their respective owners 61 0001 01 rev 03 Table of contents General INFOMATION ticas dis ip enim 3 About the ISDN gateway Package contents Port and LED location Be LED Da una eek Connecting the ISDN gateway unneennssennnssennnnssennnssennnssennnnssennnssennnsssennnsennnnssennnsssennnsenn Before you st rt u dipolo cdi Your ISD
5. I 1 4 Compact Flash Activity LED Console Link LED LED behavior Ethernet Port Power Status LEDs LED Table 1 describes the behavior of the LEDs Table 1 ISDN gateway LED behavior LED Color Indicates Compact Flash Flashing One of Activity green gt the ISDN gateway is booting gt a configuration change has been made gt the configuration is being transferred by FTP Console Link Green A PC is connected to the console port Status Green The ISDN gateway is operating normally Alarm Red The ISDN gateway is booting or has developed a fault for example gt temperature is outside normal limits gt fan failure battery failure of the internal clock Refer to the web interface for more information about the problem go to Status gt Health General information Table 1 ISDN gateway LED behavior continued LED Color Indicates ISDN Port Status for each ISDN port Rx Green Tx Green D Green There is at least one active call from this port Data is currently being received on this port There is at least one active call from this port Data is currently being transmitted on this port Layer 2 connectivity has been achieved with the ISDN network from this port This means that D channel signalling has been established with the network Ethernet Port Status for each Ethernet port FDX Green The link has been negotiated as a full duplex link Act Gr
6. N connection essesssssenssensenssnssensunsennennennsennsnnsensenssnnsenssnnsnnsnnsensennsensennsenn Step one Connect POWEr nennen Step two Connect to Ethernet Port A Step three Connect to the ISDN ports Initial configuration usneeessseensssesnnsseeonnssennnsernnnnesnnnnesnnnnsesnnnnesnnnnennnnnssennnssnnnnnssennnsnnnnnee Step one Connect to the console port eenssensssensssnnsssnnssennssennsssnnsssnnsssunssennne 9 Step two Configure Ethernet Port A settings unesnssennsssennnennnnennnnnssennn 9 Step three Assign an IP address to the ISDN gateway optional 10 Step four Discover the IP address of the ISDN gateway 10 Configuring the ISDN gateway une 11 Step one Log in to the ISDN gateway 11 Step two Set up the ISDN interfaces nesssessssensssunsssnnssennssennssnnsssnnsssnnsseunnenn 11 Step three Configure the dial plan sssssssecsssscssecsscccsscsssseecsnccesneeesseesneeees 12 GONPIQUTIMIG THE MCU ti 13 Adding the ISDN gateway sssssssssssssscsescssecsssecssscessteessecssscceseccesccesnecessecesseeesee 13 Configuring endpoints Making calls Calling in by ISDN x Calling out by ISDN vccscssscscnnsseconssscsnnvesconsssdenteccsonsscsonuecesensscstele tennessnnis on ei Troubleshooting and technical support information sssssssssssesssssssssssssesesessessssssss 15 Calls fail to completen 15 Using the event log to help solve a problem
7. Y cable Pin number Signal 1 Port 1 Rx 2 Port 1 Rx 3 Unassigned 4 Port 1 Tx 5 Port 1 Tx 6 Unassigned 7 Unassigned 8 Unassigned Table 4 Pin assignments for the blue end of the Y cable Pin number Signal 1 Port 2 Rx 2 Port 2 Rx 3 Unassigned 4 Port 2 Tx 5 Port 2 Tx 6 Unassigned 7 Unassigned 8 Unassigned 17 Operating guidelines gt The unit is for indoor use only The unit should be used within the following conditions e Operating environment 0 to 35 C and 10 to 95 humidity non condensing e Non operating environment 10 to 60 C e Electrical rating 100 240 VAC 50 to 60 Hz gt Ventilation holes to be kept clear of all obstructions The unit to be kept in a dry and clean environment Risk of electrical shock if opened Never operate with cover removed No user serviceable parts Only trained and qualified personnel should install or replace this equipment gt Rack mount using provided ears and screws Note that the maximum weight of the unit is 5 4kg Safety warnings gt Only trained and qualified personnel should be allowed to install or replace this equipment Read the installation instructions before you connect the system to its power source gt Caution Risk of explosion if internal battery is replaced by an incorrect type Dispose of used batteries according to local regulations Never defeat the ground conductor or operate the equipment in th
8. accessible from the web interface You can use the event log to produce debugging information to assist Codian technical support in solving your problem However Codian recommends that you only alter the setting of the event log under the guidance of Codian technical support representatives In particular it is not recommended that you indiscriminately turn on event logging sources Contacting technical support If you need to contact Codian technical support send an email detailing the problem to support codian com Include the following information in the email gt the serial number and product model number for example ISDN GW 3210 of the ISDN gateway the software build number to find this in the web interface go to Status gt General gt where you purchased the ISDN gateway your contact telephone number Pin outs The pin assignments for the RJ45 ISDN ports on the ISDN gateway are shown in Table 2 Table 2 Pin assignments for ISDN ports Pin number Signal 1 Port 2 Tx 2 Port 2 Tx 3 Port 1 Tx 4 Port 1 Rx 5 Port 1 Rx 6 Port 1 Tx 7 Port 2 Rx 8 Port 2 Rx Use the supplied Codian Y cable to ensure compliance with EMC standards The following tables show the pin assignments for the double end of the supplied Codian Y cable Pin assignments for the white end are shown in Table 3 and for the blue end in Table 4 16 Pin outs Table 3 Pin assignments for the white end of the
9. ch ports to which you connect the ISDN gateway are not also set to auto sensing mode then you need to configure the ISDN gateway Ethernet ports to use the same speed and duplex mode Only connect to Ethernet Port A Ethernet Port B is reserved for future expansion do not connect anything to Ethernet Port B Both ends of the Ethernet connection must be configured in the same way For example either configure both ends of the link to be auto sensing or configure both ends to operate at the same speed and duplex To establish a 1000Mbps connection both ends of the link must be configured as auto sensing 1 To configure Ethernet Port A enter the following for auto sensing mode ethertype auto or to configure a speed and duplex use the following command ethertype lt 10 100 gt lt half full gt 2 To display the current configuration and status of the Ethernet ports enter status For example to configure a full duplex 100Mbps link enter ethertype 100 full To establish a 1000Mbps connection both ends of the link must be configured as auto sensing Step three Assign an IP address to the ISDN gateway optional The default setting for the ISDN gateway is to use DHCP to obtain an IP address You can assign a static IP address if you prefer or ifa DHCP server is not available If you want the IP address of the ISDN gateway to be assigned by your DHCP server do not complete this step To assign a sta
10. e absence of a suitably installed ground conductor Contact the appropriate electrical inspection authority or an electrician if you are uncertain that suitable grounding is available The plug socket combination must be accessible at all times because it serves as the main power disconnecting device gt Ultimate disposal of this product should be handled according to all national laws and regulations gt Unplug the power cord before working on this system it does not have an on 18 off switch Safety warnings Do not operate the unit with the cover removed Operating the unit without the cover in place will invalidate the safety approvals and pose a risk of fire and electrical hazards Before working on equipment that is connected to power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals Do not work on the system or connect or disconnect cables during periods of lightning activity To reduce the risk of electric shock do not connect safety extra low voltage SELV circuits to telecommunications network voltage TNV circuits The console Ethernet and ISDN ports on the ISDN GW 3200 are SELV interfaces ISDN lines where they enter the building are usually classified as TNV These lines should never be connected directly to the ISDN GW 3200 Use an isolating device such as a Network Term
11. een Packets are being transmitted on this port Link Green The speed of the link from this port which is either 10 100 or 1000 Mbps Power Blue The ISDN gateway is receiving power Connecting the ISDN gateway Before you start Before installing the ISDN GW 3200 ISDN gateway refer to the Operating guidelines on page 18 and Safety warnings on page 18 Your ISDN connection U To maintain connectivity with the ISDN network the ISDN gateway must y be connected to the ISDN network via an in building NTU Network Termination Unit or CSU Channel Service Unit wY The ISDN gateway only supports ISDN with 64k channel size Check with your network provider to ensure that your incoming ISDN PRI line has been terminated in an NTU CSU If it has not then seek their advice regarding the provisioning of such a device Do not connect the ISDN gateway directly to an external ISDN line Step one Connect power Connect the power connector on the rear of the unit to the power supply using the supplied power cable There is no On Off switch Step two Connect to Ethernet Port A Connect an Ethernet cable from Ethernet Port A to an Ethernet switch rather than a hub to minimize interference from other devices on the network The Ethernet port is a 10 100 1000 Mbps auto sensing connection Only connect to Ethernet Port A Ethernet Port B is reserved for future expansion do not connect anything to Ethernet Port B Connecting the ISDN gate
12. ination Unit NTU or Channel Service Unit CSU between off premise ISDN lines and the ports on the ISDN GW 3200 This equipment is to be installed and maintained by appropriately qualified personnel as defined in IEC 60950 1 clause 1 2 13 5 or as required by local regulations To prevent bodily injury when mounting or servicing this unit in a rack you must take special precautions to ensure that the system remains stable The following guidelines are provided to ensure your safety e This unit should be mounted at the bottom of the rack if it is the only unit in the rack e When mounting this unit in a partially filled rack load the rack from the bottom to the top with the heaviest component at the bottom of the rack e Ifthe rack is provided with stabilizing devices install the stabilizers before mounting or servicing the unit in the rack 19 20
13. ink and provide the required user information Step two Set up the ISDN interfaces 1 In the web interface go to Settings gt ISDN 2 Select the ISDN interface type to match that of your installation El is typically used in the UK and mainland Europe T1 USA and Canada in North America and T1 Japan in Japan 3 Complete the other settings as required by your network referring to the online help for further information 4 Click Apply changes to save any changes you have made to the configuration Restart the ISDN gateway this is only necessary if you changed the configuration To do this i Go to Settings gt Shutdown and click Shut down ISDN GW ii Confirm that you want to shut down the ISDN gateway ii Click Restart ISDN GW 6 When the ISDN gateway has restarted log in to the web interface again and go to Settings gt ISDN ports 7 Complete the settings for ISDN Port 1 as required by your network referring to the online help for further information Note that all ISDN ports on the ISDN gateway are enabled by default Click Apply changes to save your configuration changes to the ISDN port 9 If required configure another ISDN port by selecting the port number from the numbered links at the top right of the ISDN port configuration page Step three Configure the dial plan The default behavior of the ISDN gateway is to reject all calls You must configure a dial plan to allow permitted calls to be placed There
14. ormation Adding the ISDN gateway To simplify the making of outgoing calls by ISDN you can configure your MCU To do this Using your web browser navigate to the web interface of the MCU Go to Gateways Click Add new H 323 gateway Enter a name for the gateway such as Codian ISDN gateway and specify the IP gt wn address of the ISDN gateway Leave all other fields unchanged 5 Click Add H 323 gateway Configuring endpoints The simplest way to call ISDN endpoints from your MCU using the ISDN gateway is to define pre configured endpoint definitions for any endpoints you wish to call To define pre configured endpoint definitions Using your web browser navigate to the web interface of the MCU Go to Endpoints Click Add H 323 Enter a name for the endpoint such as CEO ISDN phone In the Address field type the phone number of the endpoint Nm Pp 0 nm Select the gateway you have just added for H 323 gateway Leave all other fields unchanged 7 Click Add endpoint You can now call out to this endpoint as described in the next section Making calls When you have set up the Codian ISDN gateway and MCU if appropriate you can make calls via the ISDN network Calling in by ISDN If you have configured the dial plan as described in Step three Configure the dial plan on page 12 endpoints calling the telephone number of the ISDN gateway will when the call is completely established be forwarded to the auto a
15. tic IP address use the following command static lt IP address gt lt netmask gt lt default gateway address gt lt DNS server address gt O If you do not have a DNS server you must use the IP address of your default gateway in place of the DNS server IP address For example to assign an address of 192 168 1 2 where the default gateway is at 192 168 1 1 enter static 192 168 1 2 255 255 255 0 192 168 1 1 192 168 1 1 Step four Discover the IP address of the ISDN gateway 1 To display the current status of the IP address enter status If you have DHCP enabled on your network and you are allowing the ISDN gateway to acquire its address using DHCP the IP address that has been acquired by Ethernet Port A will be shown if you have assigned a static IP address that is the address that will be shown 2 Make a note of the IP address You will use this to access the web interface of the unit 10 Configuring the ISDN gateway Configuring the ISDN gateway Step one Log in to the ISDN gateway All administration of the ISDN gateway is performed via the web interface To log in to the ISDN gateway 1 Use your browser to navigate to the IP address of the ISDN gateway to discover the IP address refer to the previous section 2 Click Change log in and enter the user name admin with no password Codian recommends that you change the admin account to use a password as soon as possible To do that go to Users click the admin l
16. ttendant of the MCU From here they may use the Far End Camera Controls FECC of their endpoint to navigate the menus and join conferences as normal Calling out by ISDN To call an endpoint connected by ISDN invite it into a conference using the pre defined endpoint To do this on the Codian MCU 1 Using your web browser navigate to the web interface of the MCU 2 Go to Conferences and select the conference you are interested in by clicking its name 3 Click Add participant and select the ISDN endpoint from the list of pre configured endpoints Click Add selected A call will be placed through the ISDN gateway to the desired endpoint Troubleshooting and technical support information Troubleshooting and technical support information Refer to this section if you are experiencing difficulties with the ISDN gateway Ensure that you have followed the instructions in this guide when installing and configuring the ISDN gateway Calls fail to complete If outgoing calls fail to complete check that you have configured the MCU and ISDN gateway correctly paying particular attention to the number you are trying to call Remember that endpoints may be busy when you call them Using the event log to help solve a problem Unless you are experiencing a problem all event logging sources should be set to the default which is Errors warnings and information For more information about configuring the event log refer to the online help
17. way Step three Connect to the ISDN ports The ISDN gateway uses high density ISDN connectors to provide two ISDN interfaces on a single RJ45 connector This high density connector means that you must use the supplied Y cable see Figure 3 to connect the ISDN gateway to your ISDN connection O You must use the Y cable even if you plan to connect just one of the ISDN interfaces Using a standard straight through cable will not work O The Codian ISDN gateway may not be compliant with EMC Electromagnetic Compatibility standards if you use a cable other than the supplied Y cable For information about the behavior of the ISDN port LEDs refer to Table 1 ISDN gateway LED behavior on page 4 Figure 3 Y cable Single end plug into ISDN pa gateway Loy Double end an 13 AL e a plug into ISDN connection 1 Connect the single end of the supplied Y cable to the port labelled 1 2 on the ISDN gateway 2 Connect the white and blue plugs on the double end of the Y cable to your ISDN connection If you have a GW 3210 connect only the white plug leaving the blue plug unconnected if you have a GW 3220 connect the white plug and the blue plug to your ISDN connection y For D channel signalling to be established the ISDN gateway must have y found and synchronized with the ISDN network clock In some installations you may have to explicitly request your ISDN provider to enable the network clock before the
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