Avaya one-X™ Deskphone H.323 9608/9611G
Contents
1. Contacts Vk Note If you press the Contacts button and nothing happens your system administrator has disabled the button and its functionality Searching for a contact 1 Press Contacts 2 Using the dialpad start typing the name for which you want to search 3 Press Call to call the person or press More then Edit to edit contact information Calling a person from the contacts list Press the Contacts button Select the person or primary number you want to call Locate the contact you want by starting to type the person s name as it is listed Press Call or OK Adding a new contact 1 Press Contacts RON 2 Press New if this is your first contact list entry or press More then New if you already have entries in your contact list 3 Enter the name using the dialpad 4 Select the next field 5 Enter the telephone number and press Primary if applicable 6 Select the next field 7 Select the type of number entered general work mobile home 8 If you have another number for this contact scroll down and repeat Steps 5 7 9 Press Save or OK Editing a contact Press Contacts Search for and select the contact you want to edit Press More gt Edit Choose the field you want to edit Use the dialpad and softkeys to make changes to the contact information Press Save or OK oe YS Call History Calling a person from call history 1 Press the History button 2 Scroll to the left or right to view a sep2. Scrolling and navigation A navigation icon appears in the phone display to indicate that you can scroll to more options or information Use the right and left navigation arrows to go to other screens when the paging icon left and right facing arrows displays on the Title Line or to move the cursor right or left when entering text The softkey labels will change according to the options available for the selected line The OK button is a shortcut for the default action For example when you select an entry in your contacts list pressing the OK button places a call to that person Avaya Menu You can use the Avaya Menu to adjust and customize options and settings for your telephone access additional Web based applications get information about your phone and network settings and log out When you press the Home button you see one of the following menus depending on how your administrator has set up your system and on the applications available to you Sample Menu 1 Sample Menu 2 gt Options amp Settings gt Your 1st Web Application gt Browser gt Phone Settings gt Log Out gt About Avaya one X gt Network Information gt Guest Login gt Log Out gt About Avaya one X gt My Pictures Options amp Settings or Phone Settings if your menu is customized lets you change your call settings personalize button labels adjust brightness and contrast select your ringing pattern and more See Opti
3. and the telephone does automatically display the incoming call you can press Ans Hold to automatically put the first call on Hold when you answer the new call Alternately you can press Ans Drop to automatically drop the first call when you answer the new call Making a call 1 Lift the handset or press Speaker or Headset if applicable or a line button for an available line 2 Dial the number you want to call Making a call using edit dialing Edit dialing works just like making a call on your cell phone just start entering the number without hearing a dial tone Using the Bksp softkey you can backspace to edit the number before actually dialing it Putting a call on hold 1 Press Phone to view the main Phone screen if necessary 2 If you are not active on the line you want to put on hold select that line 3 Press Hold 4 Press Resume or the line button of the held call to retrieve the call Transferring a call 1 From the Phone screen if the call to be transferred is not already active highlighted select the line on which the call to be transferred appears 2 Press Transfer 3 Dial the telephone number or call the person from the Contacts list or call the person from the History list 4 If unattended transfers have been administered you can hang up now if you do not want to announce the call Otherwise press Complete or OK Conference calls Setting up a conference call 1 From the Phone screen select
4. arate list of all un answered answered or outgoing calls 3 Scroll up or down to select the person or number you want to call 4 Select the person or number you want to call 5 Press the Call softkey or the OK button Adding an entry from the call history to your contacts list Press History Select the number you want to add to your Contacts list Press Contact Edit the name and telephone number if necessary Press Save Oe we Ne Changing the display language 1 Press Home Select Options amp Settings or Phone Settings Press Select or OK Select Screen amp Sound Options Press Select or OK Select Language Select a display language Press Select or OK Press Yes to confirm the selected language ow Os oe SN Using USB Flash Drives with your phone Subject to your administrator s permission if your telephone has a USB interface and you have a USB Universal Serial Bus flash drive also called a thumb drive or memory stick you can log into your phone from anywhere in the world add contacts to your Contacts list from an E mail or other PC software program and display pictures from the device on your phone as a screensaver You can also copy your contact list from your phone to a USB flash drive replace the contents of your phone s current contact list with those on the USB flash drive or temporarily use the flash drive s contacts instead of your phone s contact list g Note USB Login If you ha
5. ons amp Settings for more information The Browser menu contains additional web based applications If no web applications are available for your phone the Browser menu is not shown Network Information shows a summary of network related parameters for your phone and provides diagnostic information See Viewing Network Information for information If your administrator has set up Web applications this option appears under the Phone Settings menu instead About Avaya one X provides the release number of your telephone software Guest Login lets you log in to a phone to which you are not normally assigned to access your own contacts and features Log Out lets you sign off the phone to protect your settings or to allow another user to log in Log out does not display unless your phone and any associated button module is in an idle state My Pictures lets you use pictures from a USB device as your telephone screensaver but is only available on those deskphones with a USB interface Answering and making a call Answering a Call Answer an incoming call in one of the following ways e If you are not on another call lift the handset or press Speaker to answer using the speakerphone or press Headset to answer using the headset e If you are on another call and the telephone does not automatically display the incoming call from the Phone screen scroll to the line with the incoming call and press Answer or OK If you are on another call
6. ve automatic USB login capability the only Contacts you can see are those on the USB device itself Note that when you use the USB login the Log Out menu option is not available to you the only way you can log your phone out is by removing the USB device For more information Go to www avaya com support for latest support information including the user guide administrator guide installation and maintenance guide interactive document and software downloads 16 603598 Issue 1 August 2010 AVAYA Avaya one X Deskphone H 323 9608 9611G Quick Reference USB Port 9611 only Message Waiting Indicator his is the Top Line Title line text goes here This is the ThirdLine Prom pt Line Softkey1 Softkey 2 Softkey 3 Softkey 4 Softkey Labels Softkeys Get Messages Navigation Arrows Access Phone screen Access Contacts Access Call History Access Avaya Menu Volume Mute Speaker On Off Headset On Off
7. your active call 2 Press Conf 3 Dial the telephone number or call the person from the Contacts list or call the person from the History list 4 When the person answers press Join or OK to add the person to the existing call 5 Press Add and repeat these steps to add another person to the conference call 6 Press Drop at any time to drop the last person added to the conference call Adding a person on hold to a conference call From the Phone screen select your active call Press Conf or Add if you are already in a conference Select the call on hold that you want to add to the conference Press Resume to take the call off hold 5 Press Join to add the person to the conference call Dropping a person from a conference call 1 From the Phone screen select your active call 2 Press Details 3 Select the person you want to drop 4 Press Drop ee NS About Features Your administrator may also place selected features on softkeys on the call appearance Phone screen For more information about what features and options are available for your extension contact your system administrator Accessing the Features menu 1 From the Phone screen scroll right to access the Features menu 2 Scroll down to see the features that have been administered for your extension Send All Calls 1 From the Phone screen scroll right to access the Features menu 2 Select SendAllCalls 3 Press Select or OKto turn Send All Calls on or off
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