Home

Installing and Configuring the Avaya S8400 Server

1. 62 IP interface translated 51 license status 2 o 52 server connectiontoLAN 42 translations s ss s oca t o a es 59 View GlanMNS a gAs a ie aaa o dl da as 63 VLAN parameters setting 56 W Wizard installation 36 40 Installing and Configuring the Avaya S8400 Server Index May 2009 93 Index 94 Installing and Configuring the Avaya 8400 Server May 2009
2. o o ee 74 alarm activation level 50 SAO cuca ca fae Go at do a ia he c o ea Fal daylight savings rules oaoa aaa 60 URS gaing a h Bete ir ae dad G e E 73 selected traps alarming 27 license file testing a a a a a 67 static IP address 53 license verifying status o 52 set static IP address 004 53 location SIPI o setting for media gateways 61 address configuration 53 login super user o 34 programming a static address 53 SNMP preparing to configure 26 M SNMP modules manual configuration administering oa o a 27 configuration manual method 36 software installing Communication Manager al media gateways adding 48 SSH modem about s ssa sap ee as ee E E DS 23 access to Server ccccc 81 static IP addressing configuring Bek God a aa 43 setting aaa 53 connect to Server 22 static IP addressing setting 53 modem options setting 22 super user login 1 ee ee ee 34 modem enabling alarms to INADS 63 T N Telnet network time server NTP enabling 44 configuring for Win2000 XP 31 terminal emulation 83 testing P licensefile 0 000 67 F i server installation 67 dead TASKS a unas ad i ee ima Ga ee 65 TN2312BP 2
3. 1 CABINET Cabinet Layout G650 rack mount stack Cabinet Type expansion portnetwork of Portnetworks 1 able Remote EPN n Location 1 Room CARRIER D ESCRIPTION Carrier PWAN Carrier Type not used not used not used G650 port G650 port IP Network Region 1 Cabinet Holdover A carrier only Floor Building Number PN PN PN PN PN 09 09 09 09 09 48 Installing and Configuring the Avaya S8500 Series Server Enabling the SIPI Enabling the SIPI Type change system parameters ipserver interface and press Enter 2 On the IP Server Interface System Parameters screen verify that the primary control subnetwork address is correct The control subnetwork addresses typically match the most significant three octets of the IP addresses of the server for the media gateway The most significant three octets are the first three groups of digits in the IP address Select the configure server command on the System Management Interface to see the IP address of the server An asterisk to the right of the Control Subnet Address field means that Communication Manager does not have the subnetwork information and the subnetwork address displayed is incorrect 3 If the information in the Control Subnet Address field is incorrect use the System Management Interface to change the server configuration to match the Server IP address in configure server From the Installation menu clic
4. 67 TN2312BP testing a 67 applying to Server 30 F aa TN8400 pre installation tasks at the installation site 13 Processor Ethernet 22 faceplate oc i oaos a a i aca oh ma ada 69 A a LEDS a os a ae e the ch i ete ot tnt A TN8400AP R LEDS a a Mola Ge Shit ae als e ral TN8412AP remote access to server faceplates ara se ak Soden erence e etic 74 over Modem 2 ee ee eee 81 LEDS sa aos gO hae a e A e U a 74 overnetwork ee 81 TN8412AP Ethernet connectivity iz translation file S installing ds so cao c o ee cc a a ae te e 50 translations saving translations 47 50 inputting a a a a a 47 server IPinterface 2 a e ee 47 accessing e c oo cook oadw a eee eee ee 31 SAVING a o arash aa Bie e a 47 50 applying power oaoa oa a 30 verifying o cz nc 59 configuring clic 33 47 troubleshooting server installation 87 copying filesto 35 disconnecting from 0 4 45 92 Installing and Configuring the Avaya 8400 Server May 2009 U upgrading IP interface firmware version Al UPS LEDS ited te a eee a ae eS ae 73 security alert 25 SNMP module o o 25 UPS configuring oaa 25 using this documentation 12 V verify connectivity to servers 50 date and time o
5. 7 customer network If DNS is administered type the host name of a computer on the network Click Execute Ping Verify that the ping was successful and indicates that DNS is working If possible have a customer representative perform the following test from a computer on the network 1 Click Start gt Run to open the Run dialog box Type command and click OK to open an MS DOS command window Type ping serveripaddress and press Enter where serveripaddress is the IP address of the server 4 Verify that the ping was successful If DNS is administered type ping servername and press Enter where servername is the host name of the server Verify that the ping was successful 42 Installing and Configuring the Avaya S8500 Series Server Configuring the modem Configuring the modem 1 OF ON EQ IS From the Installation menu of the System Management Interface click Configure Server Click Continue until you get to the Specify how you want to use this wizard page Select Configure individual services and click Continue On the menu on the left click Set Modem Interface Select Change Modem Setting and click Continue In the Extra Modem Initialization Commands window type the initialization commands that are appropriate for your modem and the country of operation Click Help for help on what to enter For example to change the country code to Japan type AT T19 0 10 Click Change The system displays a me
6. 80 To access the System Management Interface you must first bypass any proxy servers 1 In Internet Explorer click Tools gt Internet Options Click the Connection tab Click LAN Settings in the lower right then click Advanced In the Exceptions box after the last entry type 192 11 13 6 Click OK to close each of the dialog boxes Open the MS Internet Explorer Web browser to access the System Management Interface DO Om Bs 0 IM 1 If you are connected directly in the Address field type 192 11 13 6 1 If you are connected remotely through a modem in the Address field type in the IP address or the DNS host name of the server Note The first time that you log in you see a message that asks you to install a security certificate Follow the instructions for your particular browser to accept the certificate You can also install the certificate on your computer with the instructions in the online Help for your browser When prompted log in When the system displays a message Do you want to suppress alarms select Yes 9 From the Administration menu click Server Maintenance 82 Installing and Configuring the Avaya S8500 Series Server Accessing the SAT Accessing the SAT Use a remote Secure Shell SSH or terminal emulation session to access the Communication Manager SAT command line prompt Type of connection Procedure Using SAT with SSH See Accessing the command line interface of the server
7. Administer a super user login on the active server 90 Installing and Configuring the Avaya S8500 Series Server Index Index A D access server date and time verifying 62 CINE CUY co a a aces tar Gee erg eo a Bg ae na 79 daylight savings rules remotely over modem 81 location cas as c E a O 61 remotely over network 81 SO INO gt a cos Motes go eh ae Sa qu c sil ke a ndo e 60 ACCESSING a some one said BS a Ra 82 diffserv parameters setting 56 accessing System Management Interface 82 direct access to server 79 accessing the server 31 disconnecting from server 45 add IP interface information 49 media gateways 48 E AIW See Avaya Installation Wizard Ethernet interface assignments 38 alarm activation level Ethernet ports as A ED ie aa 15 SETTING echo at tao wo Ge eee a quer ge lho que as pegas 50 o alarms enabling to INADS via SNMP 63 F setting selectedtraps 27 fadaplate ie co ee 58400 interfaces socorro 70 ARP cache clearing a oaoa aaa 29 Tee circuit pank Bi ee Avaya Installation Wizard using 36 40 TNS ee ESS e a AS Ged n S firewall settings a aoa a a a 0 008 43 B I backing up files to compact flash 64 IA 770 installation 45 INADS C enabling alarms to by way of modem 63 inp
8. To CIE LUE Ve LT FAV Sef Dut Downloading documents For the most current versions of documentation see the Avaya Support Web site http www avaya com support Contents Chapter 1 Introduction icocsiscris 6546 2808 44 om 8 11 PUGIGNCE gt sena AA RAR a AA E 11 How to use Avaya installation documents 12 Preinstallation tasks to complete at the customer Site 13 Verifying that all the required equipment is on site 13 Ensuring that the preinstallation tasks are complete 13 Equipment specifications 14 About server port connections 15 EMBINSUDOtS gt Gn car e a a O RA ar ae ee Se 15 Server cable adapter 2 4 15 Ethernet connectivity with the TN8412AP circuit pack 17 Services access port n 20 About modem connections ee mo 22 Modem OpHONS iii de a e SI A ee a AA Se 22 About media gateways ccor soc o keea erro 22 About Processor Ethernet 2 2 22 ADO DOM AENA 23 Chapter 2 SNMP configuration 202 0852 eee 25 Configuring the SNMP modules inthe UPS 25 Administering the SNMP module on page 27Prerequisites for configuring the SNMP Mod le rica
9. hard drive Note Values of some parameters may change with future versions of the TN8400 Table 3 TN8400BP specifications Feature Specifications Microprocessor Intel Celeron M 600 MHz Memory 1 GB RAM Storage 4 GB Serial ATA SATA hard drive 14 Installing and Configuring the Avaya S8500 Series Server About server port connections A Important The TN8400BP cicuit pack is compatible with Communication Manager Release 4 0 3 and later 8400 environmental specifications are shown in Table 4 Table 4 8400 environmental specifications Parameter Specifications Air Temperature Server on 41 0 F to 104 0 F 5 C to 40 C altitude 1 257 ft to 10 617 ft 383 m below sea level to 3 286 m above sea level Humidity 10 to 90 Voltage and Current 5 VAC 10 A Requirements About server port connections The following section explains how to connect the Ethernet ports on the back of the server Ethernet ports One or more of the ethernet ports on the server cable adapter are used to support S8400 configuration For control and adjunct connectivity the S8400 Server supports the internal Processor Ethernet PE or separate C LAN Messaging and administration use the customer link If LAN connectivity is required for administration only PE is not required Server cable adapter The server cable adapter is mounted on the rear of the TN8400 Server circuit pack Figure 1 Server cable adapter o
10. means to move the clock forward or back by one hour at the transition point You can set up to 15 customized daylight savings time rules If you have media gateways in several different time zones you can set up rules for these media gateways on a per location basis A daylight savings time rule specifies the exact time when you want to transition to and from daylight savings time The rule also specifies the increment at which to make the transitions Note The default daylight savings rule is 0 which means that no daylight savings transition occurs You can change any rule except rule 0 You cannot delete a daylight savings rule if the rule is in use on either the Locations screen or the Date and Time screens 3 When you finish submit the screen to save the changes 60 Installing and Configuring the Avaya S8500 Series Server Setting locations if necessary Setting locations if necessary After you set the rules for daylight savings time you must set the locations for all port networks Port networks can be in different time zones Use SAT commands to set the locations for the port networks 1 Type change locations and press Enter change locations Page 1 of 5 LOCATIONS ARS Prefix 1 Required For 10 Digit NANP Calls y Number Name Timezone Daylight Savings Number Plan Offset Rule Area Code 1 Main 00 00 0 2 CA 02 00 0 3 4 5 6 7 8 9 10 11 2 Inthe ARS Prefix 1 Required for 10 Digit NANP Calls
11. on server LEDs see Maintenance Procedures for Avaya Aura Communication Manager Media Gateways and Servers 03 300432 68 Installing and Configuring the Avaya S8500 Series Server TN8400 Server LEDs Figure 7 shows the faceplate of the TN8400 Server circuit pack Figure 7 TN8400 Server faceplate Q Figure notes NONS Oh TN8400 circuit pack failure LED Shutdown button OK to remove circuit pack LED Major alarm status LED Not used Services Ethernet link status LED Removal latch ckdf8400 LAO 112905 TN8400 Server LEDs 700327604 TN8400AP 3 Services RJ45 connection to the Services laptop computer Compact flash in use LED Compact flash slot USB port for the USB CD ROM drive Application Up Test LED Server active LED Issue 8 May 2009 69 Chapter 8 Installation verification Faceplate interfaces The TN8400 Server maintenance complex has the following faceplate interfaces Figure 7 TN8400 Server faceplate on page 69 1 TN8400 circuit pack failure LED red This LED is on during a turn on sequence and during a reset When the turn on sequence or the reset is complete and no failures exists the LED turns off When lit this LED indicates that a failure exists on the TN8400 circuit pack When S8400 is deployed as an ESS The S8400 ESS raises a major alarm when it becomes active The raising of this alarm
12. only to a new Avaya supplied uninterruptible power supply UPS with a Simple Network Management Protocol SNMP module Do not use these procedures to set traps on a UPS that Avaya does not supply For non Avaya supplied UPS hardware see manuals supplied with the UPS for instructions on how to configure those UPS devices You must configure the SNMP module in the UPS to report alarms to the server when hardware problems occur The module reports an alarm if commercial power is lost or battery resources are depleted For the SNMP module to properly report alarms you must configure a unique IP address for the UPS on both the SNMP module and the server This IP address can be a customer provided address or the Avaya provided default address At a minimum you must configure the following items The IP address The subnet mask The gateway IP address The trap receiver IP address The community string get set trap The brand the model or the firmware load of the SNMP module that Avaya supplies can change without notice because a third party manufactures the SNMP module For this reason this document does not provide specific instructions on how to connect to and configure the SNMP module For more information see the documentation that comes with the SNMP module For the default password and the configuration commands see the local configuration section of that user guide Issue 8 May 2009 25 Chapter 2 SNMP configuration
13. save the changes Saving translations To save the translations to the hard disk drive at the SAT type save translation and press Enter Verifying connectivity to the server 1 Open the System Management Interface and log on as craft 50 Installing and Configuring the Avaya S8500 Series Server Verifying that the SIPI is translated From the Administration menu click Server Maintenance On the left navigation menu click Ping and select All IPSIs UPS s to verify connectivity to these units Click Execute Ping 5 Verify that all endpoints respond correctly Verifying that the SIPI is translated 1 Use SSH to open a SAT session on the server 2 Type list ipserver interface and press Enter 3 Verify that the SIPI circuit pack is translated Upgrading the SIPI firmware version if necessary You might need to upgrade the firmware on the SIPI 1 Log on to the System Management Interface and click Administration gt Server Maintenance gt IPSI Version Select Query All and click View 3 Verify the firmware release for the SIPI If an upgrade is required follow the procedures in Firmware Download Procedures at the Download Center on the Avaya Support Web site Enabling control of the SIPI Ensure that the SIPI has the current firmware On the SAT type change system parameters ipserver interface and press Enter Ensure the IPSI Control of Port Networks field is set to enabled Submit
14. the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Installation and Repairs Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier It is recommended that repairs be performed by Avaya certified technicians FCC Part 68 Supplier s Declarations of Conformity Avaya Inc in the United States of America hereby certifies that the equipment described in this document and bearing a TIA TSB 168 label identification number complies with the FCC s Rules and Regulations 47 CFR Part 68 and the Administrative Council on Terminal Attachments ACTA adopted technical criteria Avaya further asserts that Avaya handset equipped terminal equipment described in this document complies with Paragraph 68 316 o
15. the following tasks Verifying translations on page 59 Setting rules for daylight savings time on page 60 Setting locations if necessary on page 61 Verifying the date and the time main server only on page 62 Clearing and resolving alarms on page 63 Backing up files to the compact flash media on page 64 Enabling alarms to INADS by way of a modem on page 63 Enabling alarms to INADS by way of the SNMP module on page 63 Before leaving the site on page 65 Verifying translations IPSI Open a SAT session on the server To view all the administered circuit packs in the system type list configuration all and press Enter For more information see your planning documents and check the administration status on the following items 1 1 1 list station list trunk group list hunt group Issue 8 May 2009 59 Chapter 7 Postinstallation administration Setting rules for daylight savings time Use the System Management Interface to set the date time and time zone on the server You must use SAT commands to set the rules for daylight savings time Note The default setting of the daylight savings rules SAT screen reflect the US and Canada rules effective in 2007 Type change daylight savings rules and press Enter 2 In the Change Day Month Date Time and Increment columns type the appropriate start and stop information for each rule For example 1 00 in the Increment field
16. the license file 1 Log on to the System Management Interafce and click Administration gt Server Maintenance gt License File The system displays the License File Web page 2 Doone of the following 1 If you have already downloaded the file to this server select Install the license file previously downloaded 1 If you have not downloaded the file to this server select Install the license file specified below and perform one of the following steps 1 Inthe File Path box browse to the directory where the license file is located 1 Inthe URL box enter the location of the license file and in the Proxy Server box complete the proxy server information 3 Click Submit Issue 8 May 2009 35 Chapter 4 Server configuration Installing the authentication file 1 Log on to the System Management Interface and click Administration gt Server Maintenance gt Authentication File The system displays the Authentication File Web page 2 Perform one of the following tasks 1 Select Install the Authentication file previously downloaded if you already downloaded the file to this server 1 Select Install the Authentication file specified below and follow these steps a Inthe File Path box browse to the directory where the authentication file is located b Enter the URL where the authentication file is located and complete the proxy server information 3 Click Install The system responds with a message that insta
17. trunk 02RV2 T AS 2 RJ2GX RJ21X RJ11C CO trunk 02GS2 0 3A RJ21X RJ11C 02LS2 0 3A RJ21X RJ11C Tie trunk TL31M 9 0F RJ2GX Basic Rate 021S5 6 0F 6 0Y RJ49C Interface 1 544 digital 04DU9 BN 6 0F RJ48C RJ48M interface 04DU9 1KN 6 0F RJ48C RJ48M 04DU9 1SN 6 0F RJ48C RJ48M 120A4 channel 04DU9 DN 6 0Y RJ48C service unit If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice is not practical the elephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If trouble is experienced with this equipment for repair or warranty information please contact the Technical Service Center at 1 800 242 2121 or contact your local Avaya representative If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with
18. you are installing downloading or using the software hereinafter referred to interchangeably as you and end user agree to these terms and conditions and create a binding contract between you and Avaya Inc Or the applicable Avaya affiliate Avaya Avaya grants End User a license within the scope of the license types described below The applicable number of licenses and units of capacity for which the license is granted will be one 1 unless a different number of licenses or units of capacity is specified in the Documentation or other materials available to End User Designated Processor means a single stand alone computing device Server means a Designated Processor that hosts a software application to be accessed by multiple users Software means the computer programs in object code originally licensed by Avaya and ultimately utilized by End User whether as stand alone products or pre installed on Hardware Hardware means the standard hardware originally sold by Avaya and ultimately utilized by End User License types Designated System s License DS End User may install and use each copy of the Software on only one Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific desig
19. 2 udp port for input to server is enabled and the default is disabled If you do not enable the 162 udp port and disable the default the server cannot receive the traps from either UPS See Enabling firewall settings on page 43 26 Installing and Configuring the Avaya S8500 Series Server Configuring the SNMP modules in the UPS Administering the SNMP module Note Use the default IP addresses 1 Connect the RS 232 serial port of your Services laptop computer to the DB 9 connector on the back of the SNMP module for UPS1 Use the DB 9 to DB 9 serial cable that is supplied with the SNMP module Open a VT 100 terminal emulation session on your computer Set the IP address for the UPS Set the subnet mask for the UPS Set the gateway address for the UPS Set the IP address of the trap receiver for the UPS NO aA FF WO DN Set the SNMP community name string for Get Set and Trap For information on which traps to set see Setting selected traps alarming on page 27 go When you finish disconnect your computer from the UPS Connect one end of a CAT5 straight through cable to the RJ45 connector on the UPS SNMP module and the other end of the cable to the next available port on the Ethernet switch for Control Network A CNA For a connectivity guide see the Quick Start for Hardware Installation Avaya S8400 Server in an Avaya G650 Media Gateway 03 300705 After you configure the SNMP module in the UPS you must con
20. AAA E A E Mem 26 Administering the SNMP module 27 Setting selected traps alarming lt lt 27 Chapter 3 Communication Manager installation 29 Clearing the ARP cache on the laptop 29 Connecting the CD DVD ROM drive to the Server 29 Applying power to the server e 2 2 30 Accessing MO SOBERANA 31 Configuring Telnet for Windows 2000 and Windows XP 31 Installing Communication Manager 31 Chapter 4 Server configuration ee o 33 Methods of Configuring a server 33 Opening the System Management Interface 34 Creating a super user login o 34 Copying license and authentication files to the server 35 Installing and Configuring the Avaya S8400 Server May 2009 7 Contents Installing the license and authentication files 35 Installing the license file 2 2 ee et 35 Installing the authentication file lt lt 36 Configuring the server manually 36 Setting the date time and time zone 36 Rebooting the server o 37 System Management Interface configuration screens 37 Ethernet interface assign
21. AVAYA Installing and Configuring the Avaya 8400 Server Release 5 2 03 300678 Release 5 2 May 2009 Issue 4 2010 Avaya Inc All Rights Reserved Notice While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing Avaya assumes no liability for any errors Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes Documentation disclaimer Avaya shall not be responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by End User Link disclaimer Avaya is not responsible for the contents or reliability of any linked Websites referenced within this site or documentation s provided by Avaya Avaya is not responsible for the accuracy of any information statement or content provided on these sites and does not necessarily endorse the products services or information described or offered within them Avaya does not guarantee that these links will
22. Administering the SNMP module ON page 27Prerequisites for configuring the SNMP module Before you configure the SNMP module you must complete the following prerequisites 1 Your Services laptop computer is plugged into the correct administration port on the SNMP module on the UPS 1 The UPS is plugged into a nonswitched electrical outlet 1 The communication protocol on your computer has the following port settings so that you can use your terminal emulation program 9600 baud No parity 8 data bits 1 stop bit No flow control Note Avaya Terminal Emulation and HyperTerminal are supported terminal emulation applications 1 If a Network Management System NMS is used to monitor the UPS you must coordinate the assignment of community names with the network administrator If an NMS is not used you can set the community names to any unique string values A SECURITY ALERT The Get and Set community name strings are initially configured with the default values of Public and Private respectively These community name strings function as passwords for their respective SNMP operation Avaya recommends that you change these community name strings to something other than the default values If you leave the defaults in place a serious security issue can result For information about which traps to set see Setting selected traps alarming on page 27 1 If the control network is nondedicated ensure that the 16
23. CAT5 crossover cable to SIPI Note Ensure that you have the password before proceeding Depending on the operating system on the Services laptop computer you might need to clear the Address Resolution Protocol ARP cache before entering a new IP address If you enter an IP address and your computer cannot connect try clearing the cache 1 On your laptop computer click Start gt Run to open the Run dialog box 2 Type command and click OK to open a MS DOS Command Line window 3 Clear the Address Resolution Protocol ARP cache in the laptop 4 To log into the SIPI use SSH and the IP address 192 11 13 6 For information on how to use SSH see Accessing the command line interface of the server with SSH on page 77 54 Installing and Configuring the Avaya S8500 Series Server SIPI address configuration Note While connected to the SIPI type help or to obtain online help Most commands have two or three letter abbreviations 5 Type ipsilogin and press Enter Note The craft login used on the SIPI has a different password from the craft login used on the servers 6 Login as craft Prompt IPADMIN 7 Type show control interface and press Enter and then type show port 1 and press Enter to see the current control interface settings 8 To set the control interface type set control interface ipaddr netmask and press Enter where ipaddr is the customer provided IP address and netmask is the customer provided subne
24. The PE interface is always enabled for registration No The Communication Manager software automatically enables the use of the PE interface for registration H 248 gateway registration H 248 gateway registration is enabled by default No The H 248 gateway enabled field on the ip interface procr screen defaults to yes on an S8400 Server To disable the H 248 registration you can change the H 248 gateway enabled field on the ip interfaces procr screen to no H 323 endpoint registration H 323 endpoint registration is enabled by default No The H 323 endpoint enabled field on the ip interface procr screen defaults to yes on an S8400 Server To disable H 323 endpoint registration change the H 323 enabled field on the ip interfaces procr screen to no Adjunct connectivity Adjunct connectivity is enabled by default Yes You must administer adjuncts on the S8400 Server About SSH Secure Shell SSH is both a computer program and an associated network protocol that you use to log in to and run commands on a networked computer SSH provides secure encrypted communications between two untrusted hosts over an insecure network Avaya strongly recommends that you use SSH instead of Telnet for most interactive connections to the Avaya servers and other devices on a customer network To use SSH a third party SSH client must be installed on your computer PUTTY is one such client You can downlo
25. ad PuTTY from http www putty nl download html Issue 8 May 2009 23 Chapter 1 Introduction You can use SSH to access the following devices The 8300 S8400 S8500 and S8700 series Servers on Release 3 1 or later of Communication Manager A Maintenance Processor Complex MPC which is used with the 88400 Server A TN2312BP IPSI that is running firmware version 20 or higher A TN8412AP SIPI A TN2602 IP Media Resource that is running the latest firmware version To find the latest firmware version visit support avaya com An Expanded Meet Me Conferencing EMMC server A SIP Enablement Services SES server G250 G350 and G450 media gateways C360 Ethernet switches A Important You cannot use SSH with the G700 From within the Linux command line of a server you can use SSH to access the G250 350 and G450 but you must use Telnet to access the G700 24 Installing and Configuring the Avaya S8500 Series Server Configuring the SNMP modules in the UPS Chapter 2 SNMP configuration After you install and connect the control network equipment you must configure the SNMP modules in each Avaya supplied UPS to send alarms or traps to the servers This process requires that you also configure the SNMP subagent in the Avaya supplied Ethernet switch A Important Use the procedures in this section to configure Avaya supplied equipment only Configuring the SNMP modules in the UPS A Important These procedures apply
26. also lights the red alarm LED on the faceplate of the S8400 circuit pack Shutdown button Press the shutdown button for 2 seconds to start a shutdown The Communication Manager Processor Complex remains shutdown until power is removed and then reapplied This switch gracefully turns off the operating system and the file system Data is preserved OK to remove circuit pack LED This green LED gives a status of the shutdown process Off indicates that the system is operational Flashing indicates that the shutdown is in progress Solid indicates that you can safely remove the TN8400 Server circuit pack from the carrier or turn off the carrier where the TN8400 resides Major alarm status LED This red LED indicates that a major alarm condition is detected Services Ethernet link status LED This green LED shows the status of the Services Ethernet link The LED is on when the link is in service The LED flashes any time that data transitions are detected Services RJ45 connection to the Services laptop computer This Ethernet port provides access to a single 10 100 BaseT Ethernet interface by an RJ 45 connector This port is connected using a cross over cable to the Services computer to provide on site Services access to the system Compact flash in use LED This yellow LED indicates that the compact flash memory is being accessed Compact flash slot This slot is an interface for compact flash med
27. as well as information regarding support for this product while under warranty is available through the following Web site http www avaya com support Preventing Toll Fraud Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there may be a risk of toll fraud associated with your system and that if toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya Fraud Intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support in the United States and Canada call the Technical Service Center s Toll Fraud Intervention Hotline at 1 800 643 2353 Disclaimer Avaya is not responsible for any modifications additions or deletions to the original published version of this documentation unless such modifications additions or deletions were performed by Avaya Customer and or End User agree to indemnify and hold harmless Avaya Avaya s agents servants and employees against all claims lawsuits demands and judgments arising out of or in connection with subsequent modifications additions or deletions to this documentation to the extent made by the Customer or End User How to Get Help For additional support telephone numbers go to the Avaya support Web
28. ation on the CD ROM 1 On your Services laptop computer click Start gt Run to open the Run dialog box Issue 8 May 2009 31 Chapter 3 Communication Manager installation 2 Type telnet 192 11 13 6 and press Enter to view the first screen What do you want to do The hard drive is currently Partitioned Choose One i hell Boot to Rescue Bash Shell uit Reboot the server X Pell Install or Upgrade MV Software 0 Note To navigate on these screens use the arrow keys to move to an option and then press the spacebar to select the option Press Enter to submit the information on the screen Select Install ensure that lt OK gt is highlighted and press Enter On the Select Release Version screen ensure that the Build line and lt OK gt are highlighted Then press Enter 5 On the Select Messaging Options screen select lt OK gt if you want to install Communication Manager Messaging CMM concurrently with Communication Manager Select No if you do not Note Starting with Communication Manager release 5 2 IA 770 is called Communication Manager Messaging Note If you do not install CMM concurrently with Communication Manager at this time and decide later to install it you must reinstall Communication Manager 6 Press Enter to format and partition the hard disk drive and the SSD The program starts the installation and displays the progress This process takes approximately 20 minutes to comp
29. ber REN for this equipment If requested this information must be provided to the telephone company For equipment approved after July 23 2001 This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council on Terminal Attachments ACTA On the rear of this equipment is a label that contains among other information a product identifier in the format US AAAE Q TXXX If requested this number must be provided to the telephone company The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXX The digits represented by are the REN without a decimal point for example 03 is a REN of 0 3 For earlier products the REN is separately shown on the label Means of Connection Connection of this equipment to the telephone network is shown in the following table Manufacturer s FIC Code SOC REN A S Network Jacks Port Identifier Code Off premises OL13C 9 0F RJ2GX RJ21X station RJ11C DID
30. by Avaya Inc The correction of interference caused by such unauthorized modifications substitution or attachment will be the responsibility of the user Pursuant to Part 15 of the Federal Communications Commission FCC Rules the user is cautioned that changes or modifications not expressly approved by Avaya Inc could void the user s authority to operate this equipment Federal Communications Commission Part 15 Statement For a Class A digital device or peripheral Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense For a Class B digital device or peripheral Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This e
31. cessor Complex nterface assignments Use the following table as a guide for assigning server functions to physical Ethernet interfaces 38 Installing and Configuring the Avaya S8500 Series Server Configuring the server manually Table 8 8400 Server Ethernet assignments 8400 with dedicated 8400 with control non dedicated control Control network A eth2 eth3 LAN eth3 eth3 Note Eth1 is not assignable and is dedicated to the Maintenance Processor Complex For information on mapping these assignments to the server cable adapter see Figure 1 Server cable adapter on page 16 Performing the manual configuration To configure the server using the manual method 1 2 3 Log on to the System Management Interface From the Installation menu click Configure Server Read and click through the Review Notices to get to the Select Method for Configuring Server page Select Configure all services using the wizard and click Continue to get to the Set Server Identities page Fill in the fields on the Set Identities page and subsequent pages Configure Interfaces Configure Switches Set DNS DHCP Set Static Routes Configure Time Server Set Modem Interface Configure MPC Update System Use your pre installation planning forms to enter information on these pages For more information on these pages see Configuring the server manually on page 36 or click Help at the bottom of each page Issue 8 Ma
32. change logins and passwords NOTE do not start login IDs with a number For more information see the Avaya Communication Manager Basic Administration Quick Reference 03 300363 Issue 8 May 2009 83 Appendix A Server access Configuring the network for Windows 2000 and XP Sar ee 10 A Important Write down the original settings for use in case you need to revert to the original configuration On your computer that is connected to the services port right click My Network Places and left click Properties to display the Network Connections window Windows 2000 or Windows XP should automatically detect the Ethernet card in your system and create a LAN connection More than one connection might appear Right click the correct Local Area Connection and left click Properties to display the Local Area Connection Properties dialog box Select Internet Protocol TCP IP Click Properties to display the Internet Protocol TCP IP Properties dialog box On the General tab select Use the following IP address Make a note of any IP addresses or other entries that you have to clear You might need to restore them later to connect to another network Enter the following 1 IP address 192 11 13 5 1 Subnet mask 255 255 255 252 Select Use the following DNS server addresses The entries for Preferred DNS server and Alternate DNS server should both be blank Click Advanced at the bottom of the dialog box to display the Advanced TCP IP Se
33. ck to the PSTN Permissible exceptions are A call is unanswered A busy tone is received A reorder tone is received Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of access codes Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990 Automatic Dialers When programming emergency numbers and or making test calls to emergency numbers Remain on the line and briefly explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evenings Toll Restriction and least Cost Routing Equipment The software contained in this equipment to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service Failure to upgrade the premises systems or peripheral equipment to recognize the new codes as they are established will restrict the customer and the customer s employees from gaining access to the network and to these codes For equipment approved prior to July 23 2001 This equipment complies with Part 68 of the FCC rules On either the rear or inside the front cover of this equipment is a label that contains among other information the FCC registration number and ringer equivalence num
34. d in this site the documentation s and product s provided by Avaya are the registered or unregistered Marks of Avaya its affiliates or other third parties Users are not permitted to use such Marks without prior written consent from Avaya or such third party which may own the Mark Nothing contained in this site the documentation s and product s should be construed as granting by implication estoppel or otherwise any license or right in and to the Marks without the express written permission of Avaya or the applicable third party All non Avaya trademarks are the property of their respective owners Downloading documents For the most current versions of documentation see the Avaya Support Website http www avaya com support Contact Avaya Support Avaya provides a telephone number for you to use to report problems or to ask questions about your product The support telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Website http www avaya com support Copyright 2010 Avaya Inc All Rights Reserved Notice Every effort was made to ensure that the information in this document was complete and accurate at the time of printing However information is subject to change Warranty Avaya Inc provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language
35. disassemble Batteries may pose a hazard if mishandled Japan The power cord set included in the shipment or associated with the product is meant to be used with the said product only Do not use the cord set for any other purpose Any non recommended usage could lead to hazardous incidents like fire disaster electric shock and faulty operation ANAL ICAA E EARL CVS Ba Bey h ARE T To AH SEO Beith 72 OIC LO AI CHE LBV CK TEV K K RBE ROA LR OES If this is a Class A device This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment VCCI If this equipment is used in a domestic environment radio disturbance may occur in which case the user may be required to take corrective actions ES TPS LE RE ER ES CV CC 1 DIE SIGA A EBD CT OORE A ZERE CHEAT amp E AFEITAR COBAIA DIED LR de no ERIENLIEDDIO ET this is a Class B device or E NEN This is a Class B product based on the standard of the Voluntary Control Council for Interference from Information Technology Equipment VCCI If this is used near a radio or television receiver in a domestic environment it may cause radio interference Install and use the equipment according to the instruction manual TORE IRA a BERR VCCI o HEUCKSSIZAB WRITE CT COMBI ZERK CHA FET RIE LIVES CORENIVARTVEVa vm HCL TER ANS e RRA ZII ET PEA
36. document see Preinstallation tasks to complete at the customer site on page 13 This section describes the tasks that you must complete before you start the installation Equipment specifications on page 14 for the technical specifications for the hardware 1 For how to install and connect the hardware see Quick Start for Hardware Installation Avaya S8400 Server 03 300705 1 Return to this document and see the remaining sections in the following sequence to install the components of the server If you are not to install certain components skip the procedures for those components Configuring the SNMP modules in the UPS on page 25 Server configuration on page 33 IP interface translations on page 47 1 See the appropriate sections in the following documents to install the port networks and the media gateways Installing the Avaya G650 Media Gateway 03 300144 Installation and Configuration for the Avaya G150 Media Gateway 03 300395 Quick Start for Hardware Installation Avaya G250 Media Gateway 03 300433 Quick Start for Hardware Installation Avaya G350 Media Gateway 03 300148 Quick Start for Hardware Installation Avaya G430 Media Gateway 03 603236 Installing and Upgrading the Avaya G430 Media Gateway 03 603233 Quick Start for Hardware Installation Avaya G450 Media Gateway 03 602053 Installing and Upgrading the Avaya G250 Media Gateway 03 300434 In
37. e Services port For access over the LAN or WAN type the IP address or the host name of the server In the Port field type 22 Under Protocol select SSH In the PUTTY menu on the left click Connection gt SSH In the Preferred SSH protocol version field select 2 In the Encryption options window use the up and down arrows to set AES SSH 2 as the top option and 3DES as the second option Note You can also customize the PuTTY tool with other settings such as for color For documentation on PuTTY see http www putty nl docs html In the Backspace key area select Control H This activates the backspace key while you are using the SAT Click Open Note If you have not connected to this particular server before SSH prompts you to accept the server s host key If you save this key when prompted you will not be prompted if you connect again later If you do not save the key PUTTY prompts you the next time you connect to this server When you connect though the interface on the Services laptop computer if you save the host key the host is identified as 192 11 13 6 If you later connect to a different server through the laptop interface this new host also shows as 192 11 13 6 but it has a different key You get a prompt in this case because it appears that the host key has changed If necessary click Yes to accept the server s host key The system displays the PuTTY window Log in as craft 78 Installing a
38. e Avaya Installation Wizard with the Electronic Pre installation Worksheet EPW 3 The Avaya Installation Wizard interactively Issue 8 May 2009 33 Chapter 4 Server configuration Opening the System Management Interface Use the System Management Interface to copy license files and authentication files service packs and MPCupdate files from the Services laptop to the server For how to open the System Management Interface see Accessing the System Management Interface on page 82 Creating a super user login Note A craft level login can create the super user login in Release 4 0 or later Make sure you have a login name and password that the customer would like for the super user login If you are a business partner you can also repeat this procedure to add the dadmin login Use the System Management Interface to create a super user login To create a login Note Make sure the customer can change this login its password or its permissions later 1 On the System Management Interface click Administration gt Server Maintenance gt Administrator Accounts Select Add Login Select Privileged Administrator and click Submit The Administrator Accounts Add Login Privileged Administrator screen appears In the Login name field Type a login name for the account In the Primary group field susers appears In the Additional groups profile field prof18 appears prof18 is the code for the customer super use
39. e Avaya S8500 Series Server 1 2 Accessing the server Pull the TN8400 circuit pack out far enough to extinguish all LEDs Carefully slide the circuit pack back into the slot to reboot the system Accessing the server 1 Use a cross over cable to connect your laptop computer to the Services port on the faceplate of the server At the command prompt window on your services laptop type ping t 192 11 13 6 and press Enter The t causes the ping to repeat continuously When you get a response in approximately three minutes wait an additional 30 seconds before you start a Telnet session to access the information on the CD ROM Configuring Telnet for Windows 2000 and Windows XP The Microsoft Telnet application might be set to send a carriage return CR and a line feed LF whenever you press Enter The Communication Manager installation program sees this as two separate key presses If you are running Windows 2000 or Windows XP you must correct this setting before you copy the Remaster Program to the solid state disk SDD 1 2 3 4 Click Start gt Run to open the Run dialog box Type telnet and press Enter to open a Microsoft Telnet session Type unset crl1f and press Enter Type display and press Enter to verify that you see the message Line feed mode Causes return key to send CR Type q and press Enter to exit the telnet session Installing Communication Manager Use a Telnet session to access the inform
40. e Server function on the System Management Interface to configure the network time servers 1 From the Installation menu of the System Management Interface click Configure Server On the Review Notices page and the Backup Up Data page click Continue On the Specify how you want to use this wizard page select Configure individual services and then click Continue In the menu on the left side of the Configure Server page click Configure Timer Server Enter the NTS information on the Configure Time Server screen and click Change On the main menu under Security click Firewall NO a A In the Output from Server column select ntp 123 udp Note It is not necessary to enable the Input to Server ntp service If this service is already enabled you do not need to disable it When the Avaya Installation Wizard prompts you for information about the network time servers enter the DNS name or the IP address for the primary network time server and the secondary and the tertiary time servers if any If you enter a DNS name instead of an IP address for the network time server you must specify the IP address of the DNS server on the DNS DHCP Web page For more information see About the Avaya Installation Wizard on page 40 For more information about NTP see RFC 958 44 Installing and Configuring the Avaya S8500 Series Server Release the server Release the server Unplug the cross over cable from the Services port on the
41. e TN8400 Server circuit pack 1 19 Issue 8 May 2009 Chapter 1 Introduction Services access port The S8400 Server has one port for Services access The service port is on the face plate of the TN8400 circuit pack Use this port to directly access the server and the MPC using the services laptop For more information on connecting to the Services port on the S8400 and for the location of the Services port on the S8400 Server Connecting to the server directly on page 79 Table 6 Services access on the MPC on page 20 lists the Services access protocols The MPC receives Service requests on two TCP ports 10022 SSH access and 10443 Secure Web access Note With Release 4 0 or later of Communication Manager Telnet is disabled so you must use SSH to access servers after Communication Manager software Release 4 0 or later is installed Table 6 Services access on the MPC Access Service IP address TCP Service granted method requested port Services laptop HTTPS 192 11 13 6 10443 Secure Web access to the MPC Services laptop SSH 192 11 13 6 10022 SSH access to the MPC SSH 192 11 13 6 22 Secure Shell access to the Services laptop Serei Services laptop HTTPS 192 11 13 6 443 Secure Web access to the server Services laptop Telnet 192 11 13 6 23 Access to the server Services laptop Telnet 192 11 13 6 5023 Access to the SAT on the server papa PPP gt SSH Modem IP 5022 Secure access to SAT on host Modem dial
42. e attempts to operate the red LED on the top of the case lights and the system displays a CD ROM mount failure message The red LED is not bright so careful observation is required The ION battery can be charged by plugging the CD ROM drive in a USB port for approximately 30 minutes The ION battery charges faster if the ON OFF switch is set to OFF To preserve the battery keep the ON OFF switch in the OFF position until you are ready to use the Digistor drive TEAC The TEAC CD reader still works but is no longer available for purchase Addonics not available through Avaya Requires AC power to operate The switch must be set to EXTernal to operate ote The CD DVD ROM drive must be placed on a surface within 5 degrees of the horizontal level To connect the CD DVD ROM drive to the S8400 Server 1 If this is an Addonics drive plug one end of the CD DVD ROM power cord into the drive and plug the other end of the cord into an electrical outlet Set the power switch to EXT Addonics or to ON Panasonic The TEAC drive does not have a switch Comnect the USB cable to the USB port on the faceplate of the server and the other end of the USB cable to the CD DVD ROM drive all 3 readers Place the Communication Manager CD ROM into the external CD DVD ROM drive Applying power to the server Note The G650 media gateway must have its power turned on before starting this procedure 30 Installing and Configuring th
43. e ee eae eee ea ek a e il 73 TN8412AP SIPI LEDS such ALERTS Ee SERENE Ed A 74 Appendix A Server access 77 Accessing the command line interface of the server with SSH 77 Connecting to the server directly ee ee 79 Connecting to the server remotely over the network 81 Connecting to the server remotely over a modem 2 81 Accessing the System Management Interface 82 Accessing the SAT soa eraga ee SMA iia 83 Logins for Avaya technicians and Business Partners 83 Configuring the network for Windows 2000 and XP 84 Setting the browser options for Internet Explorer 6 0 85 Appendix B Installation troubleshooting 87 Troubleshooting the installation of the server hardware 87 Troubleshooting the configuration of the server hardware 88 Troubleshooting the installation of the license file and the Avaya authentication file 0 0002 90 Installing and Configuring the Avaya S8400 Server May 2009 9 Contents a a Be a a ee a ee a 91 10 Installing and Configuring the Avaya 8400 Server May 2009 Chapter 1 Introduction Use these procedures to install Communication Manager and configure a new Avaya S8400 Server and the associated components To configure the server use the Avaya Installation Wizard To co
44. eed to clear the Address Resolution Protocol ARP cache before you enter a new IP address If you enter an IP address and your computer cannot connect perform the following procedure to clear the cache 1 On your computer click Start gt Run to open the Run dialog box 2 Type command and press Enter to open an MS DOS command line window 3 Type arp d 192 11 13 6 and press Enter to clear the ARP cache in the laptop If the ARP cache does not contain the specified IP address the system displays the The specified entry was not found message You can ignore this message 4 Type exit and press Enter to close the command line window Connecting the CD DVD ROM drive to the server There are three external USB CD DVD ROM drives that support the S8400 Servers Issue 8 May 2009 29 Chapter 3 Communication Manager installation 1 1 1 Panasonic Digistor 73082 or 73322 The switch must be turned to the ON position Instead of AC power the Panasonic uses Lithium ION battery for additional power USB 2 0 readers draw more power than the standard USP ports that are available on the S8400 Servers can supply To compensate for this shortfall the Digistor drive contains an internal Lithium ION battery that makes up the current difference between what the USB port can provide and what the drive requires The internal ION battery must be fully charged for the drive to operate properly If the ION battery is depleted and the driv
45. erifying that the SIPI is translated on page 51 Upgrading the SIPI firmware version if necessary on page 51 Enabling control of the SIPI on page 51 Verifying the license status on page 52 Inputting initial system translations 1 2 3 Open a SAT session See Accessing the SAT on page 83 Enter translations If the system translations were prepared offsite enter the translations and reset the server If the translations are not available enter minimal translations to verify connectivity to the port networks After you enter the translations type save translation and press Enter to save the translations to the hard disk drive Issue 8 May 2009 47 Chapter 5 IP interface translations 4 Type reset system 4 and press Enter to have the software read the copied translations Adding media Note gateways If system translations have been loaded on the server media gateways do not need to be added to administer the SIPI 1 Type add cabinet nand press Enter where n is the cabinet number for each stack of media gateways that is controlled by one TN8412AP SIPI circuit pack A cabinet is defined as a group of up to five G650 Media Gateways that are mounted in a rack and TD M connected 2 Fill in the carrier location letter and the carrier type for each media gateway in the cabinet add cabine Est CABINET D ESCRIPTION Number Surviv Cabinet 1 Page 1 of
46. erms that expand or limit rights to use certain portions of the Product Third Party Terms Information regarding distributed Linux OS source code for those Products that have distributed the Linux OS source code and identifying the copyright holders of the Third Party Components and the Third Party Terms that apply to them is available on the Avaya Support Website http support avaya com Copyright Preventing toll fraud Toll fraud is the unauthorized use of your telecommunications system by an unauthorized party for example a person who is not a corporate employee agent subcontractor or is not working on your company s behalf Be aware that there can be a risk of toll fraud associated with your system and that if toll fraud occurs it can result in substantial additional charges for your telecommunications services Avaya fraud intervention If you suspect that you are being victimized by toll fraud and you need technical assistance or support call Technical Service Center Toll Fraud Intervention Hotline at 1 800 643 2353 for the United States and Canada For additional support telephone numbers see the Avaya Support Website http www support avaya com Suspected security vulnerabilities with Avaya products should be reported to Avaya by sending mail to securityalerts avaya com Trademarks Avaya and Avaya Aura are trademarks of Avaya Inc The trademarks logos and service marks Marks displaye
47. erver hardware on page 88 1 Troubleshooting the installation of the license file and the Avaya authentication file on page 90 Troubleshooting the installation of the server hardware Problem Possible solution Panasonic CD 1 Ensure that the ION battery is charged by checking the LED on the DVD ROM does drive If the battery is not charged you see a red LED and get a failed not work to mount CD ROM error message To charge the ION battery turn the drive off and plug it into a USB port approximately 30 minutes No power to the Ensure that the UPS is plugged into the outlet UPS Ensure that the outlet has power For other solutions see the user guide for the UPS No power to the Ensure that the circuit pack is seated ia 1 Ensure that the media gateway is plugged into the UPS 1 Ensure that the gateway power supply is properly installed and seated 1 Ensure that the UPS has power The SIPI LEDs 1 Ensure that the SIPI is in the correct slot Use slot 1 for the G650 flash Media Gateway Ping the SIPI from server Ping the server from the SIPI Issue 8 May 2009 87 Appendix B Installation troubleshooting Troubleshooting the configuration of the server hardware Troubleshooting the configuration of the server hardware Problem Possible solution Cannot log in to the UPS subagent Ensure that the SNMP subagent is installed in the UPS Ensure that you are connected to the correct E
48. eters If the customer does not specify different values use these recommended values Note Use Help to obtain syntax guidelines for these commands A Important The settings for these parameters on the SIPIs must be consistent with the settings on the servers and other network devices such as Ethernet switches set vlan priority 6 set diffserv 46 set vlan tag on set port negotiation 1 disable set port duplex 1 full set port speed 1 100 Type show qos and press Enter to check the administered values Type reset and press Enter to capture the updated parameter values The reset terminates the administration session and automatically logs you out 6 Log in again and use the show qos command to ensure that the parameter settings are correct Disconnect the laptop from the SIPI faceplate Check the LED on the SIPI faceplate Verify that the display shows the letters and P and a filled in V at the bottom See Figure 5 56 Installing and Configuring the Avaya S8500 Series Server Setting the VLAN and diffserv parameters Figure 5 SIPILED display for static address ledlip1 KLC 030502 Figure notes 1 SIPI has a static IP address 2 SIPI has connectivity and an IP address Issue 8 May 2009 57 Chapter 6 IP interface configuration 58 Installing and Configuring the Avaya S8500 Series Server Chapter 7 Postinstallation administration This section covers
49. f the FCC Rules and Regulations defining Hearing Aid Compatibility and is deemed compatible with hearing aids Copies of SDoCs signed by the Responsible Party in the U S can be obtained by contacting your local sales representative and are available on the following Web site http support avaya com DoC Canadian Conformity Information This Class A or B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A ou B est conforme a la norme NMB 003 du Canada This product meets the applicable Industry Canada technical specifications Le pr sent materiel est conforme aux specifications techniques applicables d Industrie Canada European Union Declarations of Conformity CE Avaya Inc declares that the equipment specified in this document bearing the CE Conformit Europe nne mark conforms to the European Union Radio and Telecommunications Terminal Equipment Directive 1999 5 EC including the Electromagnetic Compatibility Directive 2004 108 EC and Low Voltage Directive 2006 95 EC Copies of these Declarations of Conformity DoCs can be obtained by contacting your local sales representative and are available on the following Web site http support avaya com DoC European Union Battery Directive Avaya Inc supports European Union Battery Directive 2006 66 EC Certain Avaya Inc products contain lithium batteries These batteries are not customer or field replaceable parts Do not
50. faceplate Note Secure services will be OFF if not implemented For example secure services 0 2 OFF Administering Communication Manager Messaging If the customer uses the optional CMM messaging software a number of administration tasks must be performed to allow CMM embedded messaging to work For detailed information on these tasks see Avaya IA 770 INTUITY AUDIX Messaging Application Administering Communication Manager Servers to Work with IA 770 Issue 8 May 2009 45 Chapter 4 Server configuration 46 Installing and Configuring the Avaya S8500 Series Server Chapter 5 IP interface translations To administer SIPI circuit packs use a terminal emulation program to issue Communication Manager SAT commands For Communication Manager terminal emulation use a program such as Avaya Native Configuration Manager Avaya Terminal Emulation or HyperTerminal You also can use Avaya Site Administration to issue SAT commands To administer some of the features in the latest release of Communication Manager you must use the latest version of Avaya Site Administration Perform these tasks to administer SIPI circuit packs Inputting initial system translations on page 47 Adding media gateways on page 48 Enabling the SIPI on page 49 Adding the SIPI to the system on page 49 Setting the alarm activation level on page 50 Saving translations on page 50 Verifying connectivity to the server on page 50 V
51. field type y The system displays the location information 3 Click Submit to save the changes Note The location of a port network is defined on the Cabinet SAT screen change cabinet X The location of a network region is defined on the ip network region SAT screen change ip network region X The location of an H 248 media gateway is defined on the change media gateway SAT screen change media gateway X The Location field in the ip network region SAT screen is part of the association to the daylight savings rule by which a IP phone behaves Issue 8 May 2009 61 Chapter 7 Postinstallation administration Verifying the date and the time main server only Use SAT commands to verify the date and time 1 Type display time and press Enter display time Page 1 of 1 DATE AND TIME DATE Day of the Week Friday Month June Day of the Month 9 Year 2006 TIME Hour 14 Minute 19 Second 36 Type Standard Daylight Savings Rule 0 WARNING Changing the date or time may impact BCMS CDR SCHEDULED 2 Verify that the date and the time of day are correct If the date and the time of day are correct go to 5 If the date and time of day are not correct proceed to step 3 3 Verify connectivity to any administered Network Time Server a On the System Management Interface from the Administration menu click Server Maintenance b On the left navigation panel click Network Time Sync The Netw
52. figure the SNMP subagent on the Avaya Ethernet switch Setting selected traps alarming The default is to set all traps which can result in large log entries To avoid this problem Avaya recommends that you set only the following traps 1 UPS on Battery Indicates an AC power failure Based on the level of battery reserve a shutdown is pending 1 UPS in Bypass The UPS failed or is overloaded 1 Replace battery The battery failed the 28 day battery test and must be replaced For the menus and commands to set these traps see the user guide that comes with the SNMP module Issue 8 May 2009 27 Chapter 2 SNMP configuration 28 Installing and Configuring the Avaya S8500 Series Server Clearing the ARP cache on the laptop Chapter 3 Communication Manager installation A new server comes with a blank hard disk drive and a blank solid state disk SSD Use the bootable software distribution CD ROM to install the Linux operating system and Communication Manager This chapter covers the following tasks Clearing the ARP cache on the laptop on page 29 Connecting the CD DVD ROM drive to the server on page 29 Applying power to the server on page 30 Accessing the server on page 31 Configuring Telnet for Windows 2000 and Windows XP on page 31 Installing Communication Manager on page 31 Clearing the ARP cache on the laptop Depending on the operating system of your Services laptop computer you might n
53. g the license status 2 52 Chapter 6 IP interface configuration 53 SIPI address configuration ee 53 Programming the SIPI for static addressing 53 Setting the VLAN and diffserv parameters 56 8 Installing and Configuring the Avaya 8400 Server May 2009 Contents Chapter 7 Postinstallation administration 59 Verifying translations css sms da ds E ee ee ee we 59 Setting rules for daylight savings time 60 Setting locations if necessary a 61 Verifying the date and the time main server only 62 Clearing and resolving alarms o 63 Enabling alarms to INADS by way of a modem 63 Enabling alarms to INADS by way of the SNMP module 63 Backing up files to the compact flash media 64 Before leaving the site oo oc ocoocoocirnaras sas des 65 Chapter 8 Installation verification 67 Testing the SIPI circuit pack 2 2 4 67 Testing the license file n 67 Additional server LED information eee 68 TN8400 Server LEDS nasua doa ecra hw id AA ES 69 Faceplate interfaces 6 64 24 66 ia Ra AA 70 LED descriptions ssa srs Ri GOR a A AO A 71 PORE 00 0 07 ee
54. gement Interface and click Administration gt Server Maintenance gt Backup Now Select all applicable data sets To back up the data onto the compact flash media select Local PC Card To format a new media card also select Format PC Flash Note You must format the compact flash media before the first use only 5 Click Start Backup The system displays a message when the format is completed which takes approximately 10 seconds A CAUTION If you click Start Backup without media in the compact flash drive you cause a system error In this case repeat the steps beginning with Step 1 A WARNING Do not remove the Compact Flash card when the Compact Flash in use LED yellow is ON Doing so may corrupt the data on the Compact Flash card 6 To view the status of the backup click Backup Status 64 Installing and Configuring the Avaya S8500 Series Server Before leaving the site Before leaving the site 1 Provide the default LAN security settings to the customer 1 Ensure that the customer knows that remote access to the server is available only if the following services are enabled on the Firewall screen SSH must be enabled https must be enabled to access the System Management Interface def sat must be enabled to access the SAT commands 162 udp must be enabled to receive SNMP traps from the UPS and the Avaya Ethernet switch Issue 8 May 2009 65 Chapter 7 Postinstallation administration 66 Installing and Conf
55. ia for storage of translations and application data USB port for the USB CD ROM drive This port is used to communicate with peripheral equipment such as a USB CD ROM or DVD ROM for software and firmware updates Do not connect the modem to this port Server active LED This green LED Is On when the Maintenance Processor detects that the primary application of the Communication Manager Processor is loaded and running 70 Installing and Configuring the Avaya S8500 Series Server TN8400 Server LEDs Is Off during a power on reset or when the system is shutting down Flashes when a diagnostic test or self test is running 1 Application Up Test LED This yellow LED indicates that the S8400 has an active communication path that is interactively communicating with the TN8412 SIPI LED descriptions Table 9 Avaya S8400 Server LED descriptions on page 71 describes each LED on the faceplate of the S8400 Server Table 9 Avaya S8400 Server LED descriptions LED name Color Power BIOS OS and OS running App active Shutdown Shutdown on boot SW boot in complete reset progress TN8400 circuit Red On On On Off software Maintains Maintains Maintains pack failure current status current current status status OK to remove Green Off Off Off Off Off Flash On Major alarm Red On On Off SW Off software Maintains Maintains Maintains status current status current current status status Services Green Off N A N A L
56. icates power up failure 2 3 Amber LED ON indicates maintenance diagnostics Green LED ON indicates circuit pack in use testing Yellow LED tone clock status 1 Emergency transfer LED Services RJ45 connector Network control RJ45 connector Four character LED display Pushbutton switch Slot for the maintenance cable Issue 8 May 2009 75 Chapter 8 Installation verification Figure 10 SIPI LED display for a static IP address ledlip1 KLC 030502 Figure notes 1 The SIPI has a static IP 2 The SIPI has connectivity and an IP address address 76 Installing and Configuring the Avaya S8500 Series Server Appendix A Server access Use a personal computer or a Services laptop computer that is equipped with a network interface card NIC a terminal emulation program and a Web browser to access a server for initial configuration aftermarket additions and continuing maintenance You can access the server Directly Remotely over the customer network Remotely over a modem for Avaya maintenance access only Steps to access a server include Connecting to the server directly on page 79 Connecting to the server remotely over the network on page 81 Connecting to the server remotely over a modem on page 81 Logins for Avaya technicians and Business Partners on page 83 Configuring the network for Windows 2000 and XP on
57. igure the server You must not set options on the modems themselves For information about modem option settings see Installation Upgrades and Additions for Avaya CMC1 Media Gateways 555 233 118 About media gateways In a new installation the S8400 Server can be installed in the Avaya G650 Media Gateway MCC or SCC cabinet In a migration the server is installed only in the following Avaya Media Gateways 1 G600 1 CMC1 The servers also work with Avaya G150 G250 G350 G430 G450 and G700 Media Gateways These gateways register with the server either through the Processor Ethernet interface or through a TN799DP C LAN circuit pack About Processor Ethernet Like a C LAN circuit pack Processor Ethernet provides connectivity to IP endpoints gateways and adjuncts The PE interface is a logical connection in the Communication Manager software that uses a port on the NIC in the server No additional hardware is needed to implement PE 22 Installing and Configuring the Avaya S8500 Series Server About SSH Starting with Release 3 1 of Communication Manager the PE interface is enabled on the S8400 Server to allow enhanced flexibility to connect to gateways endpoints and adjuncts Table 7 lists the possible uses of the PE interface for an S8400 Table 7 Use of the PE interface on the 8400 Server Possible functions of the PE interface Status of the function on the 8400 Server Administration needed Registration
58. iguring the Avaya S8500 Series Server Chapter 8 Installation verification This chapter provides the following information about how to verify the server installation and configuration 1 Testing the SIPI circuit packs 1 Testing the license file 1 Checking LED status indicators Servers Uninterruptible power supplies UPSs Circuit packs Testing the SIPI circuit pack The following steps test the clock and packet interface components within the TN8412AP SIPI circuit pack 1 Ina SAT command line type test ipserver interface UUC and press Enter where UUC is the cabinet and the carrier in which the circuit pack is located 2 Verify that the Test Results screen shows PASS in the Results column Testing the license file A Important Wait at least 30 minutes after you install the Communication Manager license before you run this test 1 Ona SAT command line type test license and press Enter 2 Verify that the Test Results screen shows PASS in the Results column Issue 8 May 2009 67 Chapter 8 Installation verification Figure 6 2200000000 go O ol h2msb8cc LAO 031706 Additional server LED information For more information
59. in Address Modem dial in PPP gt SSH Modem IP 10022 Secure Shell access to the MPC address Modem dial in PPP gt HTTPS Modem IP 10443 Web HTTPS access to the MPC address Modem dial in PPP gt SSH Modem IP 22 Secure Shell access to the address server Modem dial in PPP gt HTTPS Modem IP 443 Secure Web access to the address server 1 of 2 20 Installing and Configuring the Avaya S8500 Series Server Table 6 Services access on the MPC continued About server port connections Access Service IP address TCP Service granted method requested port Modem dial in PPP gt Telnet Modem IP 23 Access to the server address Modem dial in PPP gt Telnet Modem IP 5023 Access to the SAT on the server address Modem dial in PPP gt SSH Modem IP 5022 Secure access to the SAT on the address server 2 of 2 Issue 8 May 2009 21 Chapter 1 Introduction About modem connections Note You cannot connect USB modems to rotary lines A touch tone line is required The TN8400 Server circuit pack supports a USB modem The modem communicates directly to the maintenance processor or tunnels through to the Communication Manager processor application The modem provides Avaya Services with remote alarming and dial in and dial out access Connect the USB modem to the port that is labeled USB on the server cable adapter The adapter is mounted on the rear of the TN8400 Server circuit pack Modem options You set the modem options when you conf
60. ink Status Link Status Unknown Off Ethernet link status Compactflash Yellow On On Off Off software Off Off Maintains in use current status Application is Green On Off Off Off When Off SW Off Up Test Communicati on Manager is running LED is on Server active Yellow Off Off Off On when Maintains Off Off communication is established with the SIPI current status 1 The Communication Manager Processor complex is running with its operating system 2 The LED is on when on board hardware or software detects an S8400 failure or during a reboot of the Communication Manager Processor 3 The Maintenance Processor turns on the S8400 circuit pack failure LED when the Maintenance Processor detects that the Communication Manager Processor is booting When the Communication Manager Processor is finished booting the processor sends the Maintenance Processor a message to request that the S8400 Failure LED be turned off This LED is turned off unless the hardware or the software detects a failure on the circuit pack 4 The LED is on when the compact flash media is accessed Issue 8 May 2009 71 Chapter 8 Installation verification 5 The LED is on during power up self tests 6 The LED is on when the S8400 has an active communication path that is communicating with the TN8412AP SIPI 72 Installing and Configuring the Avaya S8500 Series Server UPS LEDs UPS LEDs The UPS LEDs flash briefly after the UPS is plugged i
61. ion over IP Third Ethernet Not applicable ETH C Not used Bottom Ethernet Not applicable ETH D Not used Ethernet connectivity with the TN8412AP circuit pack The S8400 Server supports connectivity with the TN8412AP SIPI circuit pack This interface is for control signaling only No bearer traffic is carried over this connection The physical connection between the TN8412AP and the TN8400 circuit packs is made by either Preffered method A 10 100 BaseT Ethernet cross over cable that directly interconnects the appropriate backplane pins of the two circuit packs This cable plugs into the TN8400 cable adapter RJ45 ETH A port and the TN8412AP IPSI 2 adapter RJ45 control port 1 Connecting the TN8412 and TN8400 to the customer LAN Figure 2 IPSI 2 cable adapter on page 18shows the IPSI 2 cable adapter for the S8412AP SIPI circuit pack Issue 8 May 2009 17 Chapter 1 Introduction Figure 2 IPSI 2 cable adapter addpipsi LAO 112905 Figure notes 1 D9 connector 2 RJ45 for connection to the TN8400 or LAN 18 Installing and Configuring the Avaya S8500 Series Server About server port connections For the location of the two backplane adapters on a G650 see Figure 3 Figure 3 Cable adapters on the TN8412AP and the TN8400 circuit packs in a G650 h2dp650b LAO 121605 Figure notes IPSI 2 cable adapter on the TN8412AP SIPI circuit pack 2 Server cable adapter on th
62. k Configure Server to change the server configuration Then return to this procedure 4 Set the Switch Identifier field to the switch ID letter Acceptable switch ID letters are A through J A is the default setting Set the IPSI Control of Port Networks field to enabled Press Enter to save the changes Adding the SIPI to the system 1 Use the IP Server Interface Administration Port Network SAT screen to add a SIPI Type add ipserver interface PNnumber and press Enter Issue 8 May 2009 49 Chapter 5 IP interface translations 2 Inthe Host field enter the IP address for the SIPI that is listed in the Location field add ipserver interface 8 IP SERVER INTERFACE IPSI ADMINISTRATION PORT NETWORK 3 IP Control y Ignore Connectivity in Server Arbitration n Encryption n PRIMARY IPSI QoS AND ETHERNET SETTINGS DHCP No Use System Level Parameter Values Y 802 1p 6 Location 3A01 DiffServ 46 Subnet Mask 24 Auto y IP Address Gateway 3 Set the IP Control field to y 4 Verify that all the other fields are populated and submit the screen to save the changes 5 Repeat this procedure for each port network Setting the alarm activation level At the SAT type change system parameters maintenance and press Enter In the CPE Alarm Activation Level field enter none warning minor or major according to the customer request 3 Submit the screen to
63. k interface card NIC 4 Black CAT5 cross over cable 80 Installing and Configuring the Avaya S8500 Series Server Connecting to the server remotely over the network Connecting to the server remotely over the network You can use any computer to connect to the server through a LAN The security settings on the LAN must allow remote access 1 2 Open a Web browser or a terminal emulation application In the address field enter the IP address or the DNS host name that is assigned to the server that you want to access Connecting to the server remotely over a modem Note Remote access over a modem is for Avaya services support access only and not for routine administration Because the server uses the same modem line to report alarms the server cannot report new alarms while the line is in use You can access the server through an analog modem The remote connection requires a minimum data speed of 33 5 kilobits per second 1 Launch the dial up connection program which varies depending on your operating system Generally you can access the program through the My Computer or the Control Panel folders For more information see the Help system of your computer To open the New Connection wizard double click Make New Connection Within the wizard depending on your operating system you may be asked to 1 1 1 Assign a name to the connection Select dial up to the network for the network connection type Select
64. lds 1 IP Address 192 11 13 6 1 Subnet Mask 255 255 255 252 If the information is not there complete the fields manually Upgrading MPC firmware You might need to upgrade the MPC firmware if the most current version is not installed Information about the versions that require updates should be included in your project planning information For how to upgrade MPC software see Maintenance Procedures for Avaya Communications Manager 4 0 Media Gateways and Servers 1 Check the firmware version a Use SSH to access the server and log in Issue 8 May 2009 41 Chapter 4 Server configuration b Type sampcmd samp update status and press Enter c Check the firmware version displayed If you need to update the firmware log on to the System Management Interface and click Administration gt Server Maintenance gt Download Files Enter the information to copy the firmware file to the server Use SSH to access the server and log in To start the update process type sampupdate and press Enter The update process takes approximately 5 minutes Verifying the server connection to the customer LAN if provided 1 Log on to the System Management Interface and click Administration gt Server Maintenance gt Ping Select Host Name Or IP Address and type the IP address of a computer on the network Click Execute Ping 4 Verify that the ping was successful and indicates that the server is connected to the 5 6
65. lecommunications systems and their interfaces Your Avaya provided software applications as well as their underlying hardware software platforms and interfaces Any other equipment networked to your Avaya products TCPIIP Facilities Customers may experience differences in product performance reliability and security depending upon network configurations design and topologies even when the product performs as warranted Product Safety Standards This product complies with and conforms to the following international Product Safety standards as applicable IEC 60950 or IEC 60950 1 including all relevant national deviations as listed in the IECEE Bulletin Product Category OFF IT and Office Equipment CAN CSA C22 2 No 60950 UL 60950 or CAN CSA C22 2 No 60950 1 UL 60950 1 This product may contain Class 1 laser devices Class 1 Laser Product Luokan 1 Laserlaite Klass 1 Laser Apparat Electromagnetic Compatibility EMC Standards This product complies with and conforms to the following international EMC standards as applicable CISPR 22 including all national standards based on CISPR 22 CISPR 24 including all national standards based on CISPR 24 IEC 61000 3 2 and IEC 61000 3 3 Avaya Inc is not responsible for any radio or television interference caused by unauthorized modifications of this equipment or the substitution or attachment of connecting cables and equipment other than those specified
66. lete 7 When the server is ready to reboot the drawer of the CD ROM drive opens At this time the CD must be removed from the CD drive The reboot can take approximately three minutes The Telnet session drops automatically when the reboot starts 1 Using Avaya Enterprise Survivable Server ESS guide 32 Installing and Configuring the Avaya S8500 Series Server Methods of Configuring a server Chapter 4 Server configuration After you install the Communication Manager software you must configure the server This section covers the following tasks Creating a super user login on page 34 Installing the license and authentication files on page 35 Configuring the server manually on page 36 Running the Avaya Installation Wizard on page 41 Verifying the server connection to the customer LAN if provided on page 42 Enabling firewall settings on page 43 Enabling network time servers on page 44 Administering Communication Manager Messaging on page 45 Note Ensure that you have the completed Electronic Preinstallation Worksheet EPW before you start this process Note Ensure that your networking and Web browser settings are correct For more information see Configuring the network for Windows 2000 and XP on page 84 Methods of Configuring a server The server can be configured using one of the following methods 1 Configuring the server manually on page 36 using System Management Interface 2 Th
67. lete do not continue with the installation 1 Verify that the required number of open customer supplied EIA 310D or equivalent standard 19 in 48 cm 4 post equipment rack s is are properly installed and solidly secured Ensure that the screws that come with the racks are present If you use an enclosed rack cabinet ensure that the cabinet has adequate ventilation 1 Verify that the equipment racks are grounded per local code See Job Aid Approved Grounds 555 245 772 Issue 8 May 2009 13 Chapter 1 Introduction 1 Verify that the customer provided AC power to the rack is from a nonswitched outlet Equipment specifications The control network components of the S8400 Server consist of a G650 Media Gateway with a TN8400AP circuit pack that is installed in slot 2 a TN8412AP SIPI that is installed in slot1 and one UPS The physical specifications for the S8400 control network are shown in Table 1 Table 1 8400 control network components specifications Component Dimensions Dimensions Height Weight English Metric u Ib kg height x width x depth height x width x depth in inches in centimeters G650 Media Gateway 14x 17 5 x 22 35 5 x 44 x 56 8 39 18 UPS 1500 VA 3 5 x 17 x 24 9 x 43 x 61 2 50 23 Table 2 shows the specifications of the TN8400AP circuit pack Table 2 TN8400AP specifications Feature Specifications Microprocessor Intel Celeron M 600 MHz Memory 512 MB RAM Storage IDE SSD 2 GB IDE
68. llation of authentication file is successful Configuring the server manually Note If you are configuring the server as a main server the license files and the authentication files must be downloaded on the server See Installing the license and authentication files on page 35 Setting the date time and time zone A Important Be sure to set the date time and time zone before manually configuring the server Failure to do so may cause network problems To set the date time and time zone 1 From the Main Menu under Server click Server Date Time 2 Inthe Server Date Time window verify the date and time are correct If the date and time are incorrect a Enter the date in the format mm dd yyyy b Enter the time in 24 hour format hh mm c Enter the time zone d Click Submit 36 Installing and Configuring the Avaya S8500 Series Server Configuring the server manually e Reboot the server For more information see Rebooting the server on page 37 Rebooting the server 1 Click Shutdown Server under the Server heading Select Delayed Shutdown and Restart server after shutdown Click Shutdown You will be logged off the server when it reboots When you are waiting for the system to reboot enter ping t 192 11 13 6 from a command prompt window on your services laptop computer to start a continuous ping command System Management Interface configuration screens The following list shows the web pages yo
69. mation manually with the completed EPW as a guide The Installation Wizard prompts you to enter the configuration data for each step in the Configure Server section 40 Installing and Configuring the Avaya S8500 Series Server Upgrading MPC firmware Running the Avaya Installation Wizard 1 Open a browser on your services laptop computer that is connected to the services port on the front panel of the TN8400 board and type https 192 11 13 6 The system displays the Logon page In the Logon ID box type craft and click Logon The system displays the Password box In the Password box type craft and click Logon The system displays the Legal Notice page for Communication Manager System Management Interface From the Installation menu click Avaya Installation Wizard Follow the prompts For more information use Help on each page A WARNING If the time zone is set in the Avaya Installation Wizard AIW you must reboot the server after AIW completes 6 Reboot the server For more information see Rebooting the server on page 37 Verifying the MPC IP information The Maintenance Processor Complex MPC page is under Optional Services in the Installation Wizard configuration process Verify that the Installation Wizard retrieved the IP information from the EPW If the information is not there complete all fields manually To allow Services access to the MPC through a cross over cable verify the information in the following fie
70. ments 38 Performing the manual configuration 39 Avaya Installation Wizard 66 kek eee ee CA O 40 About the Avaya Installation Wizard 40 Running the Avaya Installation Wizard 41 Verifying the MPC IP information aaau 2 ee ee 41 Upgrading MPC firmware lt lt lt lt ee ad cosas sas 41 Verifying the server connection to the customer LAN if provided 42 Configuring the modem a 43 Enabling firewall settings 2 6 ee 43 Enabling network time servers 2 22 eee ee 44 Release the server ee 45 Administering Communication Manager Messaging 45 Chapter 5 IP interface translations 47 Inputting initial system translations o pees 47 Adding media gateways a 48 Enabling MA SIPI arcea dee ew ced bw AAA 49 Adding the SIPI to the system 2 2 2 eee ee 49 Setting the alarm activation level 50 DIVINO MARSANS o a he OO a A A a 50 Verifying connectivity to the Server 50 Verifying that the SIPI is translated o eee ee 51 Upgrading the SIPI firmware version if necessary 51 Enabling control of the SIP o 51 Verifyin
71. n The normal mode LED flashes after a self test to indicate that the UPS is in standby mode For more information see the UPS user guide for the Powerware UPS Figure 8 LEDs on the Powerware 9125 UPS E P edlups KLC 030102 Figure notes Normal mode indicator Battery mode indicator Bypass mode indicator Test Alarm reset button Off button On button Bar graph indicators Alarm indicators 5 6 7 8 oN gt Issue 8 May 2009 73 Chapter 8 Installation verification TN8412AP SIPI LEDs Note The TN8412AP SIPI faceplate is the same as the TN2312BP IPSI faceplate TN8412AP Server IP Interface SIPI circuit pack LEDs include 1 Standard LEDs and connector slots 1 A programmable LED display which indicates 1 The type of SIPI IP address For a static address the display shows IP 1 Connectivity If SIPI has connectivity and an IP the LED panel shows a solid downward pointing triangle see Figure 10 For more information on troubleshooting the configuration of the server harware see Appendix B Installation troubleshooting on page 87 74 Installing and Configuring the Avaya S8500 Series Server TN8412AP SIPI LEDs Figure 9 TN8412AP SIPI circuit pack faceplate graphic shows IPSI 700060643 ckdfips2 KLC 091403 TN2312AP IPSI Figure notes 1 Red LED ON ind
72. n of capabilities special to the accessed equipment Theft such as of intellectual property financial assets or toll facility access Eavesdropping privacy invasions to humans Mischief troubling but apparently innocuous tampering Harm such as harmful tampering data loss or alteration regardless of motive or intent Be aware that there may be a risk of unauthorized intrusions associated with your system and or its networked equipment Also realize that if such an intrusion should occur it could result in a variety of losses to your company including but not limited to human data privacy intellectual property material assets financial resources labor costs and or legal costs Responsibility for Your Company s Telecommunications Security The final responsibility for securing both this system and its networked equipment rests with you Avaya s customer system administrator your telecommunications peers and your managers Base the fulfillment of your responsibility on acquired knowledge and resources from a variety of sources including but not limited to Installation documents System administration documents Security documents Hardware software based security tools Shared information between you and your peers Telecommunications security experts To prevent intrusions to your telecommunications equipment you and your peers should carefully program and configure Your Avaya provided te
73. n page 16 The server cable adapter provides the connection between the backplane pins and the RJ 45 connectors for Issue 8 May 2009 15 Chapter 1 Introduction 1 Four backplane Ethernet ports 1 One backplane USB port Figure 1 Server cable adapter Q Zan gt addp84bk LAO 112905 Figure notes 1 USB modem connector 4 Optional Used with S8400 as an ESS 2 Connection to the TN8412AP circuit pack 5 Optional Used with S8400 as an ESS 3 Connection to the LAN 16 Installing and Configuring the Avaya S8500 Series Server About server port connections Table 5 port labeling on the server cable adapter on page 17describes the connections for the server cable adapter Table 5 port labeling on the server cable adapter Location from the top Port name Adapter Function of the adapter label USB Backplane USB USB Provides power to the USB modem modem port can be used to perform a hard reset of the USB modem and provides a USB modem interface to support Services remote alarming and access Top Ethernet Ethernet ETH A A 10 100BaseT Mbps Ethernet connectivity with Interface for the control link that the TN8412AP uses a cross over cable to connect circuit pack directly to the SIPI Second Ethernet Ethernet ETH B A 10 100BaseT Mbps Ethernet connectivity with Interface to the customer LAN that the LAN can be used for 1 Messaging over IP 1 Connections to adjuncts and IP endpoints 1 Remote administrat
74. nation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose Concurrent User License CU End User may install and use the Software on multiple Designated Processors or one or more Servers so long as only the licensed number of Units are accessing and using the Software at any given time A Unit means the unit on which Avaya at its sole discretion bases the pricing of its licenses and can be without limitation an agent port or user an e mail or voice mail account in the name of a person or corporate function e g webmaster or helpdesk or a directory entry in the administrative database utilized by the Software that permits one user to interface with the Software Units may be linked to a specific identified Server Named User License NU End User may i install and use the Software on a single Designated Processor or Server per authorized Named User defined below or ii install and use the Software on a Server so long as only authorized Named Users access and use the Software Named User means a user or device that has been expressly authorized by Avaya to access and use the Software At Avaya s sole discretion a Named User may be without limitation designated by name corporate function for example webmaster or helpdesk an e mail or voice mail account in the name of a person or corporate function or a directory entry in the administra
75. nd Configuring the Avaya S8500 Series Server Connecting to the server directly Connecting to the server directly To access the server directly use a computer with the following minimum specifications A Windows 2000 or Windows XP operating system 32 MB of RAM 40 MB of available disk space An RS 232 port connector A network interface card NIC with a 10 100BaseT Ethernet interface A 10 100 BaseT Ethernet category 5 or better cross over cable with an RJ45 connector on each end MDI to MDI X A CD ROM drive 1 Plug one end of the CAT5 cross over cable into the Services access port on the server faceplate For more information see Services laptop computer connected directly to the S8400 Server on page 80 2 Plug the other end of the CAT5 cross over cable into the NIC on your computer Use a NIC adapter if necessary 3 Configure your network connection 1 IP address 192 11 13 5 1 Subnetwork mask 255 255 255 252 For specific information see Configuring the network for Windows 2000 and XP on page 84 Once you connect use a terminal emulation program or a Web browser to administer the server Issue 8 May 2009 79 Appendix A Server access Figure 11 Services laptop computer connected directly to the S8400 Server AVAYA ooo 700327604 cadl8400 LAO 113005 Figure notes 1 Services laptop computer 3 NIC adapter cable if necessary 2 Networ
76. nfigure gateways and other hardware components use the following two administration interfaces 1 The System Management Interface 1 The command line interface either directly or through Secure Shell SSH Telnet or a terminal emulation program such as Avaya Native Configuration Manager This installation document includes the following information Preinstallation tasks to complete at the customer site on page 13 Configuring the SNMP modules in the UPS on page 25 Server configuration on page 33 IP interface translations on page 47 IP interface configuration on page 53 Postinstallation administration on page 59 Installation verification on page 67 Server access on page 77 Installation troubleshooting on page 87 Audience This documentation is for the following people who install and configure the server components 1 Trained field installation and maintenance personnel 1 Technical support personnel 1 Authorized business partners Issue 8 May 2009 11 Chapter 1 Introduction How to use Avaya installation documents Use this document as a guide to install and configure the S8500 Avaya servers For information about a particular task use the index or the table of contents to locate the page on which the information is described You also need information from other Avaya documents This section lists those documents and tells you when to use them To complete this installation 1 In this
77. on installing an S8400 as an ESS see Using the Avaya Enterprise Survivable Servers ESS 03 300428 Configure LSP Use this page to configure the server as a Local Survivable Server LSP Configure UPS Use this page to specify the number of UPS units and the IP address for any Ethernet adjuncts that the Avaya server controls that are connected to the server over a private LAN Set DNS DHCP Use this page to enable the different devices endpoints in your Avaya call processing system to communicate over the corporate LAN Most corporate networks have one or more domain name service DNS servers that associate an IP address with the name of a device When you administer the DNS with the Avaya server names you can access the servers by name and by IP address over the corporate network Set Static Routes Use this page only if the network administrator instructs you If the administrator does not specify a particular route for the server to send information over the network leave the options blank and click Continue Configure Time Server Use this page to specify the time source that the Avaya server uses to set the time of day Set Modem Interface Use this page to enable Avaya services or another trouble tracking service to monitor the Avaya server for alarms Technical support representatives can dial in to this interface to fix problems as they occur Configure MPC Use this page to configure the Maintenance Pro
78. ork Time Sync screen confirms synchronization to any administered Network Time Server c Resolve any connection or administration issues related to the Network Time Server If the Network Time Server is not administered 1 On the left navigation menu click Server Date Time 2 Set the correct date and the correct time Verify that the time zone is correct A Important If you change the time zone you must reboot the server For more information Rebooting the server on page 37 4 Repeat this procedure beginning with step 1 5 Verify that the Daylight Savings Rule field is correct 1 0 if this server is in a location that does not use daylight savings time 62 Installing and Configuring the Avaya S8500 Series Server Clearing and resolving alarms 1 1 15 use an administered rule The rule is administered using the SAT command daylight savings rules For more information on the daylight savings rules see Setting rules for daylight savings time on page 60 Note The daylight savings rule setting on this screen is the rule that is utilized by the Communication Manager software Additional daylight savings rules can be implemented for the specific locations of hardware supported by the Communication Manager software For more information see Setting locations if necessary on page 61 Clearing and resolving alarms 1 Log on to the System Management Interface and click Administration gt Server Maintenance gt Cu
79. ot filled in An IP address is not assigned to the SIPI The SIPI is not administered The system generates an alarm when first connect to SIPI The SIPI does not have the current firmware Upgrade the firmware 2 of 2 Issue 8 May 2009 89 Appendix B Installation troubleshooting Troubleshooting the installation of the license file and the Avaya authentication file Problem Possible solution Cannot get files from the RFA site Provide the correct SAP number Provide the serial number for the SIPI Cannot install the license file Ensure that two license files do not exist on the server If so delete one of the files The file might be corrupt Download the file again from the RFA site Use binary mode to upload the file The server is in no license mode The license file does not have an IP address yet This situation is normal when the license file is first installed because the file cannot see the SIPI After 30 minutes the license file has not located the SIPI In a SAT session type reset system 1 and press Enter to reset the 30 minute clock Cannot use the administration commands The server might be in no license mode because the 30 minute timer lapsed In a SAT session type reset system 1 and press Enter to reset the 30 minute clock ASG does not work 1 Re install the Avaya authentication files Cannot install the authentication file 1
80. page 84 Accessing the command line interface of the server with SSH The procedure in this section shows how to use SSH to log on to the server from a Services laptop computer SSH is the recommended method for server access To use this procedure with a cross over cable connection from the computer to the Services port you must configure the computer for the network connection If the S8400 is connected to the local LAN it is also possible to log into the server using the local LAN To use SSH a third party SSH client must be installed on your computer PUTTY is one such client You can download PuTTY from http www putty nl download html The following procedure describes as an example of SSH access how to log on to the server command line with PuTTY Note Many Avaya products support access with SSH However Avaya does not provide support for third party clients that are used for SSH access Problems with an SSH client including PuTTY are the responsibility of the user or the SSH client vendor Issue 8 May 2009 77 Appendix A Server access Use the following instructions if you are using PUTTY as the SSH client 1 ES 10 8 9 10 11 On your computer click the PuTTY desktop link or click Start gt Programs gt PuTTY gt PuTTY The system displays the PUTTY Configuration window with the Session dialog box open In the Host Name or IP address field type 192 11 13 6 if you want to connect to th
81. quipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no quarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and reveiver Connect the equipment into an outlet on a circuit different from that to which the reveiver is connected Consult the dealer or an experienced radio TV technician for help Equipment With Direct Inward Dialing DID Allowing this equipment to be operated in such a manner as to not provide proper answer supervision is a violation of Part 68 of the FCC s rules Proper Answer Supervision is when A This equipment returns answer supervision to the public switched telephone network PSTN when DID calls are answered by the called station answered by the attendant routed to a recorded announcement that can be administered by the customer premises equipment CPE user Routed to a dial prompt B This equipment returns answer supervision signals on all DID calls forwarded ba
82. r In the Linux shell field bin bash appears In the Home directory field var home login name appears login name is the name you choose in step 4 9 Skip the Lock this account and Date on which account is disabled blank to ignore fields 10 In the Select type of authentication section Choose Password Note Do not lock the account or set the password to be disabled 34 Installing and Configuring the Avaya S8500 Series Server Copying license and authentication files to the server 11 In the Enter key or password field and the Re enter key or password field Enter the password 12 In the Force password key change on next login section Leave the default to no 13 Click Submit Copying license and authentication files to the server 1 Log on to the System Management Interface and click Administration gt Server Maintenance gt Download Files Select File s to download from the machine I m using to connect to the server Click Browse next to the top field to open the Choose File window on your computer Find the files that you need to copy to the server 4 Click Download to copy the lilcense and the authorization files to the server The files are automatically copied to the default file location var nome ftp pub Installing the license and authentication files This section describes the procedure to install the license file and the Avaya authentication file on the active S8400 server Installing
83. rrent Alarms You can resolve alarms on the active server only 2 Select the server alarms to clear and click Clear Use SAT commands or other standard troubleshooting procedures to resolve any major alarms Enabling alarms to INADS by way of a modem 1 Start an SSH session on the server 2 Type almenable d b and press Enter 3 To verify that the alarms are enabled type almenable and press Enter Enabling alarms to INADS by way of the SNMP module Note Perform this procedure only if the installation includes a Secure Service Gateway SSG To enable alarms on the servers Issue 8 May 2009 63 Chapter 7 Postinstallation administration 1 Start an SSH session on the server 2 Type almsnmpconf d ipaddress c communityname and press Enter where ipaddress is the trap receiver address for the SSG device and communityname is the community string name that the SSG device requires Type almsnmpconf and press Enter and verify that the correct information is entered Type almenable s y and press Enter Type almenable and press Enter and verify that alarm origination is enabled on the SNMP module If used also verify that alarm origination by way of a modem is still enabled 6 Log off Backing up files to the compact flash media Note Avaya requires the use of industrial grade compact flash media Insert the compact flash media into the compact flash slot on the server faceplate 2 Log onto the System Mana
84. site http www avaya com support If you are Within the United States click the Escalation Contacts link that is located under the Support Tools heading Then click the appropriate link for the type of support that you need Outside the United States click the Escalation Contacts link that is located under the Support Tools heading Then click the International Services link that includes telephone numbers for the international Centers of Excellence Providing Telecommunications Security Telecommunications security of voice data and or video communications is the prevention of any type of intrusion to that is either unauthorized or malicious access to or use of your company s telecommunications equipment by some party Your company s telecommunications equipment includes both this Avaya product and any other voice data video equipment that could be accessed via this Avaya product that is networked equipment An outside party is anyone who is not a corporate employee agent subcontractor or is not working on your company s behalf Whereas a malicious party is anyone including someone who may be otherwise authorized who accesses your telecommunications equipment with either malicious or mischievous intent Such intrusions may be either to through synchronous time multiplexed and or circuit based or asynchronous character message or packet based equipment or interfaces for reasons of Utilizatio
85. ssage that indicates that a modem route was added successfully Click Close Window Enabling firewall settings For the server to receive SNMP traps from the UPS and the Avaya Ethernet switch you must enable the snmptrap 162 udp port The default is disabled 1 Log on to the System Management Interface and click Administration gt Server Maintenance gt Firewall Scroll down to the snmptrap 162 udp row and select check the Input to Server box The Output to Server box can be left as is either checked or clear Click Submit Issue 8 May 2009 43 Chapter 4 Server configuration Enabling network time servers A Important Avaya strongly recommends that you enable Network Time Protocol NTP and configure at least one network time server If a network time server is not used the Date Time settings on the server must be reset regularly at least monthly using the System Management Interface The network time strategy is determined by the network administrator With NTP you can specify one two or three network time servers to provide the accurate time of day data to the clocks on the servers The network time servers in turn get their source timing from one of several highly accurate time services that are available on the Internet To use a network time server the NTP service must be enabled The Avaya Installation Wizard prompts you to enable the NTP service If you do not use the Installation Wizard use the Configur
86. stalling and Upgrading the Avaya G350 Media Gateway 03 300394 Installing and Upgrading the Avaya G450 Media Gateway 03 602054 Quick Start for Hardware Installation Avaya S8300 Server and Avaya G700 Media Gateway 555 233 150 Installation and Upgrade for the Avaya G700 Media Gateway and Avaya S8300 Server 555 234 100 Installation and Initial configuration of Avaya Aura Communication Manager Messaging 12 Installing and Configuring the Avaya S8500 Series Server Preinstallation tasks to complete at the customer site Return to this document and see IP interface configuration on page 53 to program the IP interface Postinstallation administration on page 59 Installation verification on page 67 Server access on page 77 Installation troubleshooting on page 87 if problems occur during the installation Preinstallation tasks to complete at the customer site You must complete the following preinstallation tasks before you start the installation Verifying that all the required equipment is on site Compare the list of items that were ordered to the contents of the boxes to verify that you have all the equipment Your project manager can give you an inventory list Do not rely on the packing slips inside the boxes for the correct information Ensuring that the preinstallation tasks are complete The preinstallation team completes the following tasks If these tasks are not comp
87. t mask N2312 IPSI IP Admin Utility opyright Avaya Inc 2666 2661 All Rights Reserved IPSI ipsilogin IPADMIN set control interface 135 9 70 77 255 255 255 0 ARNING The control network interface will change upon exiting IPADMIN IPADMIN show control interface ontrol Network IP Address 135 9 70 77 ontrol Network Subnetmask 255 255 255 8 ontrol Network Default Gateway None IPSI is not configured for DHCP IP address administration IPADHIN E 9 Type quit and press Enter to save the changes and exit the SIPI session 10 Log back in to the SIPI using SSH 11 Type show control interface and press Enter The system displays IP address subnet mask and default gateway information Verify that the proper information was entered 12 Ifa default gateway is used enter the gateway IP address with set control gateway gatewayaddr where gatewayaddr is the customer provided IP address for their gateway 13 Type quit and press Enter to save the changes and exit the SIPI session Issue 8 May 2009 55 Chapter 6 IP interface configuration 14 Log back in to the SIPI using SSH 15 Use show control interface to verify the administration 16 Type exit and press Enter Setting the VLAN and diffserv parameters 1 Connect to the SIPI and log in as craft To display the quality of service values type show gos and press Enter Use the set commands in the list below to set the VLAN diffserv and port param
88. the LAN security settings output from server for icmp is enabled 1 of 2 88 Installing and Configuring the Avaya S8500 Series Server Troubleshooting the configuration of the server hardware Troubleshooting the configuration of the server hardware continued Problem Possible solution Cannot ping the server from the customer network 1 Ensure that in the LAN security settings input to server for icmp is enabled Cannot access the server remotely Ensure that in the LAN security settings input to server is checked for SSH Linux commands https Web access and def sat SAT commands access Change the LAN security settings on the Web interface with a direct connection to the server The LED display on SIPI is flashing An IP address is not assigned to the SIPI LED static IP addressing Cannot access the SIPI for static addressing Ensure that you are plugged into the Services top port on the Ensure that the ARP cache is cleared on the Services laptop computer In an MS DOS command window type arp d 192 11 13 6 and press Enter No V shows on the SIPI LED The SIPI is not connected to the Ethernet switch or the network Connect a cross over cable between the RJ45 SIPI adapter and Eth A on the S8400 adapter or connect the cable to the bottom port on the faceplate and to the Ethernet switch or the customer network The V on the SIPI LED is n
89. the modem you will be using for the dial up connection Enter the appropriate telephone number to access the active server For the customer supplied telephone numbers see the completed Electronic Preinstallation Worksheet Under Advanced select PPP and log on manually You might have to type a user name and password depending on whether or not the server that you are dialing into has a non null CHAP secret key If you need a user name and a password use craft for the user name and ignore the password field Click the connection name or icon if created Wait for connection When prompted enter your remote access login name and password When the system displays the Start PPP now message click Done When you see the Connection Complete dialog box your computer is connected to the server Issue 8 May2009 81 Appendix A Server access 7 Open an SSH session using PuTTY or other client See Accessing the command line interface of the server with SSH on page 77 for more information 8 Within the SSH client type the IP address of the active server Accessing the System Management Interface You can administer the server through the System Management Interface Access the System Management Interface when connected 1 Over the customer network with MS Internet Explorer 6 0 or 7 0 1 Directly to the Services port on the server For more information see Services laptop computer connected directly to the S8400 Server on page
90. the screen to save the changes Issue 8 May 2009 51 Chapter 5 IP interface translations Verifying the license status Log on to the System Management Interface and click Administration gt Server Maintenance gt License File and verify that the license mode is now normal 52 Installing and Configuring the Avaya S8500 Series Server Chapter 6 IP interface configuration This chapter covers the following tasks 1 SIPI address configuration on page 53 1 Programming the SIPI for static addressing on page 53 1 Setting the VLAN and diffserv parameters on page 56 You must program the TN8412AP Server IP Interface SIPI so that the system does not enter No License Mode SIPI address configuration The SIPI circuit pack usually uses static IP addressing only See Programming the SIPI for static addressing on page 53 Programming the SIPI for static addressing You administer the static IP address for the circuit pack directly through the Ethernet port connection on the faceplate See Figure 4 Issue 8 May 2009 53 Chapter 6 IP interface configuration Figure 4 Connecting the laptop directly to the SIPI Fp CH aay ay al ty Vay ISRO O a RPO LAL BOSS cadlipsi KLC 031502 Figure notes 1 Services laptop computer 3 NIC adapter cable if necessary 2 PCMCIA Network Interface Card NIC 4
91. thernet port Ensure that you have the correct login ID and password For more information see the user guide for the SNMP subagent Ensure that the network card on the laptop computer is configured correctly Cannot log in to the server Cannot access the Avaya Installation Wizard Check the link LED on the server If the LED is off a cable or hardware problem exists Ensure that you are using SSH and not telnet Ensure that you are connected to the Services Ethernet port Ensure that you are using a cross over cable between the Services laptop computer and the server Ensure that the ARP cache is cleared on the Services laptop computer In an MS DOS window type arp d 192 11 13 6 and press Enter Ensure that you have connectivity In an MS DOS window type ping 192 11 13 6 and press Enter Ensure that the NIC on the Services laptop computer is configured correctly Ensure that you are plugged into the Services port Ensure that you are using SSH and not telnet Ensure that you are using the correct IP address 192 11 13 6 Ensure that you are using the correct login and password Ensure that the NIC on the laptop is configured correctly Cannot use SAT commands Ensure that you are using the correct IP address 192 11 13 6 and port 5023 Ensure that you are using SSH and not telnet Ensure that you are using the correct login and password Cannot ping out to the customer network Ensure that in
92. tive database utilized by the Software that permits one user to interface with the Software d Shrinkwrap License SR Customer may install and use the Software in accordance with the terms and conditions of the applicable license agreements such as shrinkwrap or clickthrough license accompanying or applicable to the Software Shrinkwrap License See Third party Components for more information Copyright Except where expressly stated otherwise no use should be made of materials on this site the Documentation s and Product s provided by Avaya All content on this site the documentation s and the product s provided by Avaya including the selection arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases You may not modify copy reproduce republish upload post transmit or distribute in any way any content in whole or in part including any code and software Unauthorized reproduction transmission dissemination storage and or use without the express written consent of Avaya can be a criminal as well as a civil offense under the applicable law Third Party Components Certain software programs or portions thereof included in the Product may contain software distributed under third party agreements Third Party Components which may contain t
93. ttings dialog box Click the DNS tab Ensure no DNS server is administered The address field should be blank Click OK and Close to close all the windows 84 Installing and Configuring the Avaya S8500 Series Server Setting the browser options for Internet Explorer 6 0 Setting the browser options for Internet Explorer 6 0 A connection session to a server might time out when connected through a proxy server To avoid having the server time out during a session add the server host names or IP addresses to the list of host names and IP addresses To set browser options for Internet Explorer 6 0 1 2 3 4 In Internet Explorer 6 0 click Tools gt Internet Options Select the Connection tab Click LAN settings then click Advanced In the Do not use proxy server for addresses beginning with field type the IP address for each server you intend to access remotely If the IP addresses have the first or first and second octets the same you can shorten the addresses to xxx xxx example 135 9 Click OK to close each dialog box Issue 8 May 2009 85 Appendix A Server access 86 Installing and Configuring the Avaya S8500 Series Server Appendix B Installation troubleshooting This section provides some simple strategies to help you troubleshoot an installation of a server This section includes 1 Troubleshooting the installation of the server hardware on page 87 1 Troubleshooting the configuration of the s
94. u may need to complete for manual server configuration of the S8400 Set Identities Configure Interfaces Only if Server Role is ESS Configure ESS Configure Switches Set DNS DHCP Set Static Routes Configure Time Server Set Modem Interface Configure MPC The following describes each of the configuration pages Server Role Use the Specify Server Role page to assign the server one of the following roles Main server Enterprise survivable server ESS Local survivable server LSP Note You must download and install the appropriate license file to complete the server role change Issue 8 May 2009 37 Chapter 4 Server configuration Ethernet i Note Set Identities Use this page to assign Avaya server host names and to assign server functions to a physical Ethernet interface The options are pre populated with defaults but should be changed as needed for the customer s configuration See Ethernet interface assignments on page 38 for a guide to assigning functions to Ethernet interfaces Configure Interfaces Use this page to enter the IP address subnet mask gateway and speed for the management LAN and control network only if Server Role is ESS Configure ESS Use this page to configure the server as a primary controller for the system an Enterprise Survivable Server ESS For an ESS use this page to define the memory configuration as Standard or Extra Large For more information
95. utting translations 47 cable adapter for server 15 installation o CD DVD ROM drive troubleshooting 2 ee ee 87 connecting to the media server 30 using the Wizard 36 40 clearing ARP cache 29 installing command line interface 83 Communication Manager software 31 Communication Manager translation file 2 2 ee ee 50 installing software 29 IP address compact flash backingupto 64 set statie ee ee 53 configure IP address set static 0 53 modem 2 6 ee ee ee a a a a S 43 IP interface o Server o 33 47 enabling control 51 PS o 25 LEDS A oe ey ee ae oe 74 connect to customer network 2 15 upgrading firmware version 51 connection to LAN verifying 42 verify translations eee 51 copy files to server 35 IP interface information customer network connecting to 15 adding to translations 49 Installing and Configuring the Avaya S8400 Server May 2009 91 Index LED additional information 68 L verify connectivity 50 verifying LAN connection 42 LED server configuration manual method 36 additional information 68 Services access port 004 20 LEDs set IPinterface
96. with SSH on page 77 Using SAT with Terminal To use a command line interface in a terminal emulation window Emulation open your terminal emulation application Configure the terminal emulation program port settings as follows 1 Speed 115200 baud or 9600 baud if you use a serial modem connection 1 No parity 1 8 data bits 1 1 stop bit 1 No flow control NOTE Avaya Native Configuration Manager Avaya Terminal Emulation and HyperTerminal are the only terminal emulation programs that Avaya supports Logins for Avaya technicians and Business Partners Avaya field technicians and Business Partners must use a Services login such as craft or dadmin to perform initial configuration and upgrades An Avaya field technician can use a unique password that is assigned to the customer system After the Avaya authentication file is installed Communication Manager has a password for the craft login that is unique to the customer system and available when you are connected directly to the server If the system is configured without ASG then all security authentications are through passwords If ASG is turned on then all authentication is through ASG except for logins over the service port which require a password The revised password is recorded by RFA and is obtained from ASG Conversant at 1 800 248 1234 or 1 720 444 5557 Customers can set up their own logins to access Avaya servers You must have superuser permission to create or
97. work all the time and has no control over the availability of the linked pages Warranty Avaya provides a limited warranty on this product Refer to your sales agreement to establish the terms of the limited warranty In addition Avaya s standard warranty language as well as information regarding support for this product while under warranty is available to Avaya customers and other parties through the Avaya Support Website http www avaya com support Please note that if you acquired the product from an authorized Avaya reseller outside of the United States and Canada the warranty is provided to you by the said Avaya reseller and not by Avaya Licenses The software license terms available on the Avaya Website http support avaya com licenseinfo are applicable to anyone who downloads uses and or installs Avaya software purchased from Avaya Inc any Avaya affiliate or an authorized Avaya reseller as applicable under a commercial agreement with Avaya or an authorized Avaya reseller Unless otherwise agreed to by Avaya in writing Avaya does not extend this license if the software was obtained from anyone other than Avaya an Avaya affiliate or an Avaya authorized reseller and Avaya reserves the right to take legal action against you and anyone else using or selling the software without a license By installing downloading or using the software or authorizing others to do so you on behalf of yourself and the entity for whom
98. y 2009 39 Chapter 4 Server configuration A CAUTION If the S8400 is hosting a CMM Application with Digital Networking the server name must be 10 characters or less 6 When you complete all the fields click Continue on the Update System page The Update System page displays each configuration task as it completes it and the system displays following message System modifications completed Avaya Installation Wizard About the Avaya Installation Wizard Use the Avaya Installation Wizard to 1 Set the date the time and the time zone 1 Configure the server 1 Configure the Maintenance Processor Complex 1 Install the RFA license file Note To install the license file the server does not have to be connected to the SIPI However you have only 30 minutes before the system checks the serial number on the SIPI To add another 30 minutes type reset system 1 and press Enter in a SAT session to restart the Communication Manager software Install the Avaya authentication files Install software updates Set the product ID Set the alarming To use the Installation Wizard you can either Import the data from the completed Electronic Preinstallation Worksheet EPW When the Installation Wizard prompts you to import the Preinstallation Worksheet click Import EPW and browse to the location of the EPW file on your Services laptop computer The Installation Wizard opens the EPW and uploads the configuration data 1 Type the infor

Installing and Configuring the Avaya S8400 Server

Contents

Download Pdf Manuals

Related Search

Related Contents