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HP PhotoSmart 7150 InkJet Printer
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1. Engage the photo tray by moving the photo tray slider away from you until it stops against the edge of the paper You are in an extremely high or low humidity environment Try the following Insert the photo paper as far as it will go into the photo tray Load one sheet of photo paper at a time Paper does not feed into the printer correctly OR Paper does not come out of the printer correctly There may be too much paper loaded in the IN tray Remove some paper from the IN tray and try printing again The paper guides may not be adjusted correctly Make sure that the paper width guide and the paper length guide fit close to the edges of the paper without bending the paper The paper may be too thin or too thick See the specifications section of the HP Photosmart Printer Help for supported paper weights The paper may be wrinkled or bent Try using different paper No page came out of the printer continued on next page The printer needs attention Check the computer monitor or camera LCD for instructions Power may be off or there may be a loose connection Try the following e Make sure the power is on e Make sure the power cord is securely connected You may not have any paper in the paper tray Check that paper is loaded correctly in the paper tray See paper information on page 6 for paper loading instructions The printer
2. for the paper Possible cause The paper may be marked scratched or wrinkled OR The paper may be dark in color or contain metallic fibers Solution If the paper is damaged dark in color or contains metallic fibers the sensor may not detect paper type and size accurately Make sure the paper is clear and free of scratches or wrinkles and that is is light colored and does not contain metallic fibers Windows PC Select the appropriate paper type on the Quality tab of the printer Properties dialog box Macintosh Select the appropriate paper type on the Paper Type Quality panel of the Print dialog box The paper may be letterhead or stationery with a preprinted pattern at the top edge Set the paper type manually instead of selecting Automatic See the HP Photosmart Printer Help for more information on software problems be error messages troubleshooting printing problems basics guide index B Basics Guide 1 buttons description 14 C camera port description 3 5 camera selected photos print 15 cancel button description 5 14 computer use with printer 17 control panel buttons 14 description 5 14 indicator lights 14 D digital camera print camera selected photos 15 E envelope slot description 3 H HP direct printing digital camera print photos 15 index HP Photosmart Printer Help description 1 print 2 view 2 HP Photosmart
3. s top cover may be open Close the printer s top cover basics guide Problem Possible cause previous page No page came out of the printer am continued from There may be a paper Solution Try the following e Check the computer monitor or camera LCD for instructions Remove the paper from the IN tray and the OUT tray If you were printing labels make sure a label did not become unglued from the label sheet while going through the printer If the paper is still jammed try the following 1 Turn off the printer 2 Unplug the printer Open the rear access door by turning the knob counter clockwise Remove the door 3 Gently remove the jammed paper from the printer then replace the rear access door 4 Plug the printer back in and turn it on 5 When you have cleared the paper jam print your document again If you experience paper jams when printing on photo paper try the following Insert the photo paper as far as it will go into the photo tray Load one sheet of photo paper at a time The print cartridge cradle may be stuck Check the indicator lights If all three lights are blinking the print cartridge cradle is stuck Remove any paper from the print cartridge cradle s path then press the troubleshooting printing problems RESUME button Problem continued from previous page No page came out of the printer Possible cause
4. A problem may exist with the print cartridges Solution Try the following e Check the computer monitor or camera LCD for any error messages e Check the Print cartridge status light Replace the print cartridges The printer may still be processing information See printer problems on page 24 Macintosh OS 9 x only No page came out of the printer Not enough memory is allocated in the System s PrintMonitor application Allocate more memory to the application in the Get Info dialog box A blank page came out of the printer continued on next page You may be out of ink Windows PC Check the ink levels of the print cartridges from the Estimated Ink Level tab of the Toolbox Macintosh e Check the ink level status in the HP Inkjet Utility If you are out of ink replace the print cartridge You may have previously begun a print job and then cancelled it If you cancel a print job before the file has started printing the printer may have already loaded paper in preparation for printing When you start the next print job the printer ejects the blank page before continuing with the current job You may be trying to print a fax Try the following 1 Save the fax in a graphic format such as TIFF 2 Place it in a word processing document and print it from there basics guide Problem continued from previous page A blank page came out
5. You will see a message reminding you that you are in Reserve Mode basics guide install or replacethe print cartridges Printing in Reserve Mode slows the printer and affects the print quality If you are printing with only The result is Black print cartridge Colors print as grayscale Tri color print cartridge Colors print but black prints as gray Photo print cartridge Colors print as grayscale E Although Reserve Mode allows you to keep printing the print quality is reduced For the highest print quality be sure to replace the missing print cartridge as soon as possible E To get the best performance from your printer use only genuine HP supplies including genuine HP factory filled print cartridges To get maximum use from your print cartridges use the POWER button to turn off the printer Do not unplug the printer or turn off the power source such as a power strip until the Print light is off This allows the printer to store the print cartridges in a protected state Caution Check that you are using the correct print cartridges Do not refill print cartridges yourself Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the HP printer warranty coverage 1 If the printer is off press the POWER button on the printer s control panel to turn the printer on 2 Open the top cover The print cartridge cradle moves to the center of t
6. Your print cartridges may be out of alignment Windows PC If the color and black ink are not lining up on the printed page go to the Device Services tab of the HP PhotoSmart Toolbox and click Calibrate the Printer Macintosh If the color and black ink are not lining up on the printed page go to the Calibrate panel in the HP Inkjet Utility and click Align troubleshooting printing problems Problem continued from previous page Print quality is poor Possible cause If the printing appears faded or dull you may be using Everyday or FastDraft mode Solution Windows PC e Click Normal or Best instead of Everyday or FastDraft on the Quality tab of the printer Properties dialog box Macintosh e Click Normal or Best instead of Everyday or FastDraft on the Paper Type Quality panel in the Print dialog box If the print is smeared the selected print quality may be using too much ink for the type of paper you are using Windows PC e Click Everyday or FastDraft instead of Best or Normal on the Quality tab of the printer Properties dialog box OR Reduce the amount of ink by clicking Advanced Features from the Features tab of the printer Properties dialog box and using the Ink Volume slider Macintosh Click Everyday or FastDraft instead of Best or Normal on the Paper Type Quality panel in the Print dialog box OR Reduce the amount of ink On the Pap
7. cable to the USB port on the back of the printer 4 Reinstall the printer software See the Software Setup amp Product Support booklet for instructions troubleshooting USB connection problems ES Problem Windows PC only When I connect a USB cable between the printer and my computer an UNKNOWN DEVICE message appears Possible cause Static electricity has built up in the cable between your computer and printer OR You may have a defective USB cable OR Your USB cable may not be connected properly OR The software could not identify the printer the printer USB connection may be defective Solution Try the following 1 Disconnect the USB cable from your printer 2 Disconnect the power cord from the printer 3 Wait approximately 10 seconds 4 Plug the power cord back into the printer 5 Plug the USB cable back into the USB port on the back of the printer 6 If UNKNOWN DEVICE continues to appear in the New Hardware Wizard dialog box check www hp com for updates or contact HP Support and Services See the Software Setup amp Product Support booklet that came with your printer for contact information printer problems Problem Printing is very slow continued on next page Possible cause Your computer may have less than the recommended system requirements Solution Check the amount of free RAM memory and the processor speed of your comp
8. connection problems 22 U USB connection problems 22 USB port description 4 W Windows PC print 17 taskbar icons 19 basics guide Copyright 2002 Hewlett Packard Company All rights are reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company The information contained in this document is subject to change without notice Hewlett Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing performance or use of this material HP the HP logo and Photosmart are property of Hewlett Packard Company Microsoft and Windows are registered trademarks of Microsoft Corporation CompactFlash CF and the CF logo are trademarks of the CompactFlash Association CFA Mac the Mac logo and Macintosh are registered trademarks of Apple Computer Inc IBM is a registered trademark of International Business Machines Corporation Other brands and their products are trademarks or registered trademarks of their respective holders The copyrights to certain photos within this document are retained by the original owners DP Printed on recycled paper Printed in U S 8 02 ENERGY STAR is a U S registered mark As an ENERGY STAR partner Hewlett Packard Company has determined Enerji that this product meets the ENERGY STAR ly guidelines for energy efficiency
9. portrait or landscape in the Page Setup dialog box troubleshooting printing problems Problem continued from previous page Parts of the document are missing or are in the wrong place Possible cause You may have selected an incorrect paper size Solution Windows PC e Make sure you have selected the correct paper size on the Layout tab of the printer Properties dialog box and in the application s Page Setup dialog box Macintosh e Make sure you have selected the correct paper size in the Page Setup dialog box You may have selected incorrect margins in your application Make sure the margins are within the printable areas See the specifications section of the HP Photosmart Printer Help for more information You may have accidentally left Poster Printing Windows PC or Tiling Macintsoh on Windows PC Deselect Poster Printing on the Features tab of the printer Properties dialog box Macintosh e On the Layout panel in the Print dialog box set the Pages Per Sheet to 1 You may have incorrectly scaled text or graphics or there may be file format problems within the document Make sure the text and graphics are scaled correctly and that the file formats are compatible within your document basics guide Problem The document printed at an angle or is off center Possible cause Paper may not be loaded correctly Solution Try the follo
10. printer icon 19 IN tray description 3 indicator lights description 5 14 M Macintosh print 20 O OUT tray description 3 OUT tray extension description 3 P Page Setup dialog box Macintosh 20 paper overview 6 paper length guide description 3 paper width guide description 3 photo tray description 3 photo tray cover description 3 photo tray slider description 3 photos print camera selected photos 15 power button description 5 14 power cord connection description 4 print from Macintosh software application 20 from Windows PC software application 17 print cartridge protector 10 print cartridge status light description 5 14 print cartridges description 9 select 9 store 10 use the print cartridge protector 10 Print dialog box Macintosh 20 Print dialog box Windows PC 17 print light description 5 14 printer back 4 control panel 5 documentation 1 front 3 indicator lights 5 problems 24 use with computer 17 Printer Help description 1 print 2 view 2 printer icon 19 printing problems 28 Properties dialog box Windows PC 17 R rear access door description 4 Reserve Mode 10 resume button description 5 14 resume light description 5 14 S Setup Guide 1 Software Setup amp Product Support booklet 1 T taskbar icons description 19 printer icon 19 top cover description 3 troubleshoot printer problems 24 printing problems 28 USB
11. the paper in flips it over then prints on the paper the finished document faces up in the OUT tray You can load up to 20 sheets of paper in the photo tray Photo tray 4 lower the photo tray cover 5 Move the photo tray slider away from you toward the inside of the printer until it stops against the edge of the paper This engages the photo tray E When you are finished using the photo tray move E the photo tray slider toward you until it stops This E disengages the photo tray so the printer uses the paper in the IN tray See the HP Photosmart Printer Help for more information on e loading a single envelope loading a stack of envelopes e loading index cards and other small media e loading transparencies basics guide print cartridge information There are three print cartridges available for your printer The two print cartridges that came with your printer are exactly what you need to print beautiful photos e HP 57 C6657A Tricolor print cartridge e HP 58 C6658A Photo print cartridge To print regular documents economically you can purchase a black print cartridge to use in place of the photo print cartirdge e HP 56 C6656A Black print cartridge The print cartridge cradle inside the printer has two stalls that hold your print cartridges The print cartridges you use depend on what you are printing To print Use these print cartridges Documents Left stall Tri color pri
12. www hp com invent 2002 Hewlett Packard Company Q1604 90194
13. Adjust this guide to fit close to the edge of the paper in the IN tray OUT tray extension Gently pull this out when you are printing a large number of pages to prevent paper from falling to the floor get started printer parts Envelope slot Control panel Place a single envelope See control panel in this slot for printing and indicator lights on page 5 Place paper or envelopes in this tray for printing Photo tray cover Open this cover to access the photo tray Camera port Use this port to connect an HP directprinting digital camera to the printer Paper length guide Adjust this guide to fit close to the end of the paper in the IN tray Photo tray slider Use this slider to engage or disengage the photo tray back USB port Use this port to connect the printer to the computer Rear access door Remove this door to Power cord connection clear a paper jam Connect the power cord included with the printer here E basics guide control panel and indicator lights CANCEL Print cartridge status light Use this button to On cancel the current One or both of the print print job cartridges is low on ink Blinking One or both of the print cartridges is installed incorrectly or is malfunctioning RESUME Use this button to resume printing after loading more paper or clearing a paper jam Resume light On The printer is out of paper Blinking The printer requir
14. For sofiware x OS 9 x the To may be slightly different Be sure application E you have selected your Photosmart printer in the OS X or Print Center OS X or in the Chooser OS 9 x OS 9 x before you begin printing For more information see the Software Setup amp Product Support booklet that came with your printer 1 From your software application s File menu select Page Setup 2 In the Format for pull down menu select Photosmart 7150 then select the page attributes such as paper size orientation and scaling for your project When you have finished selecting the page attributes click OK 3 From your software application s File menu select Print 4 Select the print settings appropriate for your project Use the pull down menu to access the other panels 5 Click Print OS X or OK OS 9 x to begin printing Sl To learn more about the available settings click EJ the in the lower left corner of the dialog box EI OS X only See the HP Photosmart Printer Help for more information on e changing the print settings e using advanced settings e adjusting the photo color and brightness E basics guide troubleshooting troubleshooting Your HP Photosmart printer is designed to be reliable and easy to use This section offers tips and advice for addressing frequently asked questions Before you begin make sure All the cable connections between your printer and computer are secure e You are using the m
15. a e diga d Pas Pied namo 17 print from a software application n aana ss Ea pra eRe 8 17 use the Windows PC taskbar icon 2 nananana 19 print from GMC OS hs so wate tua na a RAE rea 20 print from a software application OS X or OS 9 x 6 2 eee eee 20 contents ES 4 troubleshooting N EN DR RUDE RR eC ME ee ES 21 USB connection problems ap ses edt de ddr End a EN Whew e 22 printer problems es gude psd pas a ge ai gown nee Maa Cale 24 PRINS problems sara tuted DO a o aa ee el 28 dE e nets dake dee abe de ate e a Rude Be eae hie a id Al ee basics guide get started welcome Thank you for purchasing an HP Photosmart printer Your new printer comes with the following documentation to help you get started and get the most out of your printer get started Setup Guide The HP Photosmart Setup Guide is the poster that comes with your printer It contains quick and easy instructions to help you set up your printer and install the printer software Basics Guide The HP Photosmart Basics Guide is the booklet you are reading It includes a quick reference guide to help you get acquainted with your new printer It describes how to use the basic features of your printer and it contains hardware troubleshooting information Software Setup amp Product Support The HP Photosmart Software Setup amp Product Support booklet explains how to install and set up the software that comes with your printer It conta
16. ave selected the correct paper type on the Quality tab of the printer Properties dialog box Macintosh Make sure you have selected the correct paper type on the Paper Type Quality panel in the print dialog box You may need to clean the print cartridges Windows PC From the Device Services tab of the HP PhotoSmart Toolbox click Clean the Print Cartridges Macintosh From the Clean panel in the HP Inkjet Utility click Clean See the care and maintenance section of the HP Photosmart Printer Help for more information basics guide Problem continued from previous page Print quality is poor Possible cause If black prints still show white streaks after cleaning the print cartridges and you have determined that the print cartridges are not low on ink you may have dropped one of the print cartridges Solution Windows PC 1 Click Best instead of Everyday or FastDraft on the Quality tab of the printer Properties dialog box See the HP Photosmart Printer Help for more information 2 Print using the higher quality for one day 3 After one day switch back to the desired print quality Macintosh 1 Click Best instead of Everyday or FastDraft on the Paper Type Quality panel in the Print dialog box See the HP Photosmart Printer Help for more information 2 Print using the higher quality for one day 3 After one day switch back to the desired print quality
17. e the missing print cartridge with a new one The printer will not turn on The printer may have drawn too much power Unplug the printer s power cord and wait approximately 10 seconds Reconnect the power cord and press the POWER button to turn on the printer The printer is plugged into a power strip and the power strip is turned off Turn on the power strip The Print light is blinking green The printer may be processing information Be patient The printer needs some time to finish processing the information The Print light is blinking amber The printer needs attention Try the following 1 Check the computer monitor or camera LCD for instructions 2 If this does not work turn the printer off Unplug the printer s power cord wait one minute then plug it in again Turn the printer on The Print light is blinking red A fatal error has occurred Try the following 1 Turn the printer off Unplug the printer s power cord wait one minute then plug it in again Turn the printer on 2 If this does not work check www hp com or contact HP Support and Services See the Software Setup amp Product Support booklet that came with information troubleshooting printer problems your printer for contact printing problems Problem Photo paper does not feed into the printer correctly Possible cause The photo tray is not engaged Solution
18. er Type Quality panel in the Print dialog box select the Ink tab Use the sliders to adjust the ink density basics guide Problem Possible cause Photos are not You may not have printing correctly loaded the photo paper continued on next correctly page Solution Load the photo paper with the side to be printed facing down If you are using tabbed paper load the paper so the tab feeds in last correctly The photo paper may not have fed into the printer Check for a paper jam then try the following Insert the photo paper as far as it will go into the photo tray Load one sheet of photo paper at a time size You may not have selected the appropriate paper type or paper Windows PC 1 Select the appropriate HP photo paper as the paper type on the Quality tab of the printer Properties dialog box 2 Select the size of the photo paper as the Paper Size Macintosh 1 In the Page Setup dialog box select the size of the photo 2 On the Paper Type Quality panel of the Print dialog box select Photo Paper as the paper type then select the specific photo paper 3 Click OK to print your document troubleshooting printing problems Problem continued from previous page Photos are not printing correctly Possible cause You may have used your application s Page Setup dialog box to select the paper size or type Solution Windows PC From the applica
19. es attention POWER Use this button to turn the printer on or off Print light amera port On Green Use this port to Te Gower ison connect an HP Off directprinting digital The printer power is off camera to the printer Blinking Green The printer is busy Blinking Amber The printer requires attention get started printer parts Ea paper information load paper in the IN tray You can load and print on a wide variety of paper types and sizes from index cards and photo paper to envelopes and transparencies We recommend using HP designed inkjet paper for the best results E If you are using HP designed inkjet paper remember to set the paper type in the printer F Properties dialog box Windows PC or the Print dialog box Macintosh e Use the IN tray for all supported paper types and sizes e Use the photo tray when printing on 4 x 6 inch 10 x 15 cm photo paper e Use the envelope slot on the OUT tray when you need to print a single envelope For more information on supported paper types and sizes see the HP Photosmart Printer Help 1 Lift the OUT tray OUT tray Photo tray slider Paper width guide Paper length IN tray guide 2 Pull out the paper length guide on the IN tray and slide the paper width guide as far to the left as it will go basics guide 3 Place a stack of paper into the IN tray e Load the paper with the side to be printed facing down The printer pulls the paper in flip
20. he printer 3 _ Lift the cradle latch of the print cartridge you want to install or replace by placing your finger under the number on the latch and pulling out The print cartridge latch will pop open get started print cartridge information Ea 4 5 If you are replacing a print cartridge slide out the old print cartridge and recycle or discard it Take the new print cartridge out of its package Grasp the pink tab and gently peel off the plastic tape Make sure you remove only the clear tape from the nozzles and leave the copper contacts E Do NOT touch the ink nozzles or the copper contacts Touching these parts may cause print E cartridge failure basics guide 7 Insert the print cartridge e Hold the print cartridge so that the copper contacts will go into the printer first Line up the ridges on the left and right sides of the top of the print cartridge with the grooves on the inside of the print cartridge cradle Carefully slide the print cartridge into the cradle then firmly push the cartridge in until it stops Lower the cradle latch Place your finger on the top of the latch Place your thumb under the number on the latch and hold it forward while pushing the latch down Release the latch to lock the print cartridge into place 8 Close the top cover Ez A calibration page prints Make sure plain paper E is loaded in the IN tray get started print cartridge information E use the control
21. hp photosmart 7150 control panel The following table is a quick reference guide to the buttons that appear on your printer s control panel D CANCEL 4 9 RESUME 4 POWER contents T Ger Started usas inde terse a a a caret Seen E 1 Weleoities La A eae eve RO Skies aaa DN a a eet ieee oes Lia pinter pans herpesto Ak oe WE Abed a tebe a Rakyat S Beare tin Aa 3 TRC Supe an Aen E AP EARE A VE hae eb 3 solo Seer eee a eee eee een eer eee eee eee eee eee oe eee 4 control panel and indicator lights 1 2 eee eee 5 paper Anon On s serie wate se pees eet ae pases oa ears 6 load paper in the IN av ns Gite ha ate Gt PS ee ak fey 6 load photo paper in the photo tray 6 2 0 cee eee eee 7 print cartridge information n soak Wine d tildes Welly aust erate a de ay 9 use the print cartridge protector ex cae ia wh oe he i eee eee 10 use reserve print mode 0 2 cee et eee eee 10 install or replace the print cartridges 2 2 0 0 eee eee eee 11 use the control panel 4 pa bese eS Ee Re ER Re eae 14 We the Buttons 1 gues epa e Ea eos ats eee ied ROM eh GRRL eek eA 14 use the indicator gh cos Css Cod Ea Ed Wn edad EE 14 2 use your printer with an hp direct printing digital camera 15 print camera selected photos a saia as dass a feb GO A in EN Wi bee 15 select and print photos sou ooann anaana 15 3 use your printer with a computer 17 print from a Windows PO saia ali
22. ing advanced settings e adjusting the photo color and brightness basics guide use the After you install the printer software the HP Photosmart printer Windows PC icon appears in your Windows taskbar This icon helps you perform a variety of tasks SON 9 28 AM Printer icon taskbar icon hp photosmart printer icon Use the printer icon to access the printer Properties dialog box select a default printer or access the Toolbox e When you click the printer icon the printer Properties dialog box displays When you right click the printer icon the following menu appears Make your selection from the menu Change Default Print Settings Click to open the Open hp photosmart series Toolbox pri nter Prope rties v hp photosmart series dialog box Exit Click to open the HP Photosmart Toolbox Click to close the menu and remove the printer icon from the taskbar To Select the HP Photosmart close the menu without printer you want to use removing the printer icon from the list of installed from the taskbar click printers A check mark anywhere outside the indicates the currently menu selected printer See the HP Photosmart Printer Help for more information on e setting the printer properties e using the Toolbox e using the HP Photo amp Imaging Director use your printer with a computer print from a Windows PC ES print from a Macintosh print from a ate The following steps are specific to OS X
23. ins software troubleshooting information and it also describes how to get support from www hp com and how to contact HP Support and Services HP Photosmart Printer Help The HP Photosmart Printer Help is an online guide that describes how to use the more advanced features of your new printer It also includes information on printer care and maintenance as well as a section on advanced troubleshooting and error messages After you have installed the HP Photosmart software on your computer you can view and print the HP Photosmart Printer Help view the hp photosmart printer help e Windows PC From the Start menu choose Programs Hewlett Packard Photosmart 130 230 7150 7345 7350 7550 and HP Photo amp Imaging Director From the HP Photo amp Imaging Director click Help Macintosh Insert the HP Photosmart CD In the User Docs folder select your language then click the photosmart 7150 html file print the hp photosmart printer help e Windows PC Click Print in the top navigation bar of the HP Photosmart Printer Help window Macintosh From the File menu select Print or click Print in the top navigation bar of the browser basics guide printer paris front Top cover Open this cover to change the print cartridges Photo tray Place 4 x 6 inch 10 x 15 em photo paper in this tray for printing OUT tray This removable tray catches your printed photos or documents Paper width guide
24. m previous page Printing is very slow Possible cause You may have chosen 4800x1200 Optimzed dpi Solution Windows PC 1 On the Quality tab of the printer Properties dialog box set the Print Quality to Best and set the Paper Type to Photo Paper Under High Resolution Control select PhotoREt instead of 4800x1200 Optimized dpi 2 Try printing again Macintosh 1 On the Paper Type Quality panel deselect High Resolution Photo 2 Try printing again You may be using a USB hub and other USB devices are in use Try the following e Connect the USB cable directly from the computer to the USB port on the back of the printer do not use a hub Avoid using other devices attached to a hub while printing The Paper Type option may be set to Automatic When the paper type is set to Automatic the printer scans the paper to determine the appropriate paper type This may take a few extra seconds To avoid this select a specific paper type before printing Windows PC Select the appropriate paper type on the Quality tab of printer Properties Macintosh Select the appropriate paper type on the Paper Type Quality panel of the Print dialog box basics guide Problem continued from previous page Printing is very slow Possible cause You may be printing in Reserve Mode The printer enters Reserve Mode when one of the print cartridges is missing Solution Replac
25. nt cartridge HP 57 Right stall Black print cartridge HP 56 Photos on Left stall Tri color print cartridge HP 57 photo paper Right stall Photo print cartridge HP 58 You can leave the black print cartridge in the right stall when printing photos For the best E photo quality install the photo print cartridge get started print cartridge information ES use the print cartridge protector use reserve print mode The print cartridge protector is designed to keep your print cartridge fresh when it is not being used Whenever you remove a print cartridge from the printer store it in the print cartridge protector that came with your printer e To insert a print cartridge into the print cartridge protector slide the print cartridge into the print cartridge protector at a slight angle and snap it securely into place e To remove the print cartridge from the print cartridge protector press down and back on the top of the print cartridge protector to release the print cartridge then slide the print cartridge out of the print cartridge protector Reserve Mode allows you to keep printing even if one of your print cartridges fails runs out of ink or is incompatible with your printer If you receive a print cartridge error message on your computer monitor or camera LCD or if the print cartridge status light is on or blinking remove the print cartridge and close the top cover to enter Reserve Mode
26. of 9 pag application copies you want to print Prine e 2 x rinter Name rp photosmart series Properties Status Idle Type hp photosmart series Where DOT4 001 T Print to file Comment age range Copies all Number of copies a a Current page Selection C Pages PP IV Collate Enter page numbers and or page ranges separated by commas For example 1 3 5 12 Zoom Print what Document Pages per sheet fi page z Print an pages in range Scale to paper size no Scaling Options Cancel use your printer with a computer 17 3 To access more advanced settings click Properties Set the printer properties such as print quality and paper type and click OK 4 hp photosmart series Properties 2 x Quality Layout Features Color Services r Print Quality Best hp Digital Photography Everyday FastDraft r Paper Type Automatic x r High Resolution Control Photo Paper Printing Inkjet Paper Text Rendering Automatic 00 Optimized dpi E 1200dpi Factory Settings Cancel Help E To learn more about the available settings click the in the upper right corner of the printer E Properties dialog box then click the item you want more information about You can also click Help 4 Click OK to begin printing See the HP Photosmart Printer Help for more information on e changing the default print settings e us
27. of the printer Possible cause You are printing in Reserve Mode with the black print cartridge installed AND borderless printing is ON Solution Replace the missing print cartridge with a new one OR Turn off borderless printing See use reserve print mode on page 10 for more information The document did not print using the selected default print settings The printer s default print settings may be different than the application s print settings Print settings made within an application override the printer s default settings Windows PC From the application s File menu select Print then click Properties to set the desired print settings Macintosh From the application s File menu select Print and set the desired print settings The paper type is set as Automatic but when preparing to print the printer ejects the paper The printer may be placed in direct sunlight which overwhelms the automatic paper sensor Move the printer out of direct sunlight Parts of the document are missing or are in the wrong place continued on next page You may have selected the incorrect paper orientation Windows PC Make sure you have selected the correct orientation Portrait or Landscape on the Layout tab of the printer Properties dialog box and in the application s Page Setup dialog box Macintosh e Make sure you have selected the correct orientation
28. onnection Unplug the USB cable from the computer then plug it in again Make sure the cable is securely attached to both the computer and to the USB port on the back of the printer Restart your computer basics guide Problem Possible cause Solution When connecta You have connected your Try the following USB cable between computer to the camera e Connect the USB cable to the the printer and my port on the front of the USB port on the back of the computer getan printer This port should printer error saying YOU only be used to connect an installina the pri a ad you were installing the printer Edo jar ao digital software when you received the A Imera TOINE BN Bel HA EA try the following TO THE PRINTER S e FRONT USB PORT 1 Uninstall the printer software Insert the printer software CD into your computer click Remove HP Photosmart software then follow the instructions on your computer screen 2 When the uninstall is complete restart your computer 3 Connect the USB cable to the USB port on the back of the printer 4 Reinstall the printer software See the Software Setup amp Product Support booklet for instructions Macintosh 1 Uninstall the printer software Insert the printer software CD into your computer select Uninstall from the Installer then follow the instructions on your computer screen 2 When the uninstall is complete restart your computer 3 Connect the USB
29. ost recent version of the software Go to www hp com to check for software updates See the Software Setup amp Product Support booklet that came with your printer for contact information E The information in this section pertains to both E Windows PC and Macintosh operating systems USB connection problems Problem Windows PC only My printer is connected with a USB cable through another USB device or a hub and when l try to print get a message saying THERE WAS AN Possible cause Your printer may not be getting good data from the other device or hub OR Two way communication between the printer and the computer was interrupted by another device attached to the hub Solution Try the following Connect the printer directly to the USB port on the computer Make sure the USB cable is securely attached to both the computer and to the USB port on the back of the printer Try disconnecting other USB devices from the hub and print ERROR WRITING TO NAME OF your document again USB PORT gt The USB cable is too long Make sure you are using a USB cable length that is supported by your printer See the specifications section of the HP Printer Help for the supported USB cable length Windows PC only There is a problem with the Try the following have connected my printer using a USB cable and when try to print get a message saying THERE WAS AN ERROR WRITING TO DOTA4 USB c
30. panel use the buttons Your printer s control panel has three buttons e CANCEL Use this button to cancel the current print job e RESUME Use this button to resume printing after loading more paper or after clearing a paper jam e POWER Use this button to turn the printer on or off Ez Always use the POWER button to turn off the EJ printer use the Your printer s control panel has three indicator lights indicator lights e Print cartridge status light When this light is on one or both of the print cartridges is low on ink When this light is blinking one or both of the print cartridges is installed incorrectly or is malfunctioning Resume light When this light is on the printer is out of paper When this light is blinking the printer requires attention e Print light When this light is on the power is on When this light is blinking green the printer is busy When this light is blinking amber the printer requires attention ete When the Print cartridge status light and the Resume light are both blinking there is a F paper jam When all three lights are blinking the cradle is stuck See printing problems on page 28 for more information ES basics guide use your printer with an hp direct printing digital camera Your HP Photosmart 7150 printer lets you print beautiful photos from your digital camera without using your computer print camera selected photos If you have an HP direc
31. s it over and then prints on the paper the finished document faces up in the OUT tray Always load paper in the portrait direction with the shortest edge toward you Be careful not to use too much or too little paper It may be difficult for the printer to pick up a sheet of paper when there are only one or two sheets in the IN tray Check that the stack of paper contains several sheets but is no higher than the top of the paper length guide See the specifications section of the HP Photosmart Printer Help for more information Use one type and size of paper at a time Do not mix paper types or sizes in the IN tray 4 Move the photo tray slider toward you until it stops This disengages the photo tray 5 Adjust the paper width guide and paper length guide to fit close to the edges of the paper without bending the paper This helps the paper feed straight into the printer 6 Lower the OUT tray load photo When you use the photo tray you can leave paper in the IN paper in the tray photo tray E If you run out of photo paper in the photo tray the printer continues to print using paper from the IN E tray 1 Move the photo tray slider toward you until it stops This disengages the photo tray 2 Lift the photo tray cover get started paper information 3 Load paper in the photo tray with the side to be printed facing down If you are using tabbed paper insert the paper so the tab feeds in last The printer pulls
32. tion s File menu select Print then click Properties to set the correct paper size and type Macintosh From the application s File menu select Page Setup to set the correct paper size From the application s File menu select Print to set the correct paper type You may not have selected Best print quality Windows PC Click Best on the Quality tab of the printer Properties dialog box Macintosh Click Best on the Paper Type Quality panel in the Print dialog box You are printing in Reserve Mode with the black print cartridge installed AND borderless printing is Off Replace the missing print cartridge with a new one See use reserve print mode on page 10 for more information The print quality is different if the paper type is set to Automatic rather than the specific paper type When the paper type is set to Automatic the print quality is automatically set to Normal When the paper type is set to a specific paper type the default print quality may be different Windows PC Select the appropriate paper type on the Quality tab of the printer Properties dialog box then choose the desired print quality Macintosh Select the appropriate paper type on the Paper Type Quality panel of the Print dialog box then choose the desired print quality basics guide Problem The paper type is set as Automatic but the printer does not use the best print mode
33. tprinting digital camera you can use your printer to print camera selected photos select and print 1 Use your camera s Share menu to select the photos you photos want to print For more information see your camera s documentation 2 Connect the camera to the camera port on the front of your printer using the special USB cable that came with your camera use your printer with an hp direct printing digital camera ER 3 When you connect the camera to the printer the camera s Print Setup menu appears Use this menu to Change the photos you have selected for printing Selectthe paper type Selectthe paper size 4 When you are ready to print follow the instructions on your camera s LCD photos see the documentation that came with your camera E To learn more about using camera selected basics guide use your printer with a computer Your HP Photosmart 7150 printer can be used with any Windows PC or Macintosh software application that allows printing You can print all kinds of projects such as photo album pages greeting cards or newsletters If you already know how to use a printer with your computer you are ready to begin printing as usual If you are new to printing or if you have questions use this chapter to learn more print from a Windows PC print from a 1 From your software application s File menu select Print software 2 Inthe Print dialog box select the pages and the number
34. uter See the specifications section of the HP Photosmart Printer Help for system requirements Too many software programs may be running at the same time Close all unnecessary software programs basics guide Problem continued from previous page Printing is very slow Possible cause You may be using outdated printer software Solution Check www hp com for the most recent software updates See the Software Setup amp Product Support booklet that came with your printer for contact information Windows PC Use HP s Web Update software to check the version of the printer driver you are using See the care amp maintenance section of the HP Photosmart Printer Help for more information Macintosh Use the Print dialog box OS 9 x or the Print Center OS X to check the version of the printer driver you are using See the everyday printing section of the HP Photosmart Printer Help for more information You may be printing a complex document containing graphics or photographs OR You may be trying to print a high resolution photo Try the following Free up some space on your hard disk Having less than 100MB of free space on your computer s hard disk can mean longer processing time Be patient Large complex documents containing graphics or photographs print slower than text documents troubleshooting printer problems Problem continued fro
35. wing e Make sure the paper is correctly oriented in the IN tray Make sure the paper width guide and the paper length guide fit close to the edges of the paper See paper information on page 6 for paper loading instructions Print quality is poor continued on next page You may be printing in Reserve Mode The printer enters Reserve Mode when one of the print cartridges is missing Replace the missing print cartridge with a new one You may be running out of ink Windows PC Check the ink levels of the print cartridges from the Estimated Ink Level tab of the Toolbox Macintosh Check the ink level status in the HP Inkjet Utility If you are running low on ink replace the print cartridge You may not be using the best paper type for your output Try the following Make sure you are using a paper type intended for the printer Use HP designed inkjet paper for best results Choose paper that is specifically designed for the output photographs transparencies etc rather than plain paper troubleshooting printing problems Problem continued from previous page Print quality is poor Possible cause You may be printing on the wrong side of the paper Solution Make sure the paper is loaded with the side to be printed facing down You may not have selected the correct paper type in the printer software Windows PC Make sure you h
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