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IBM FAStT200 (19k1121) Fibre Channel Controller

1. Power LED supplies Lever Power LED w y O W o E i E 7 O O Dg WAR o Um a f AC power connector Fault LED Fault LED Strain AC power AC power AC power relief clamp Switch Mei pad Strain switch relief clamp Levers Use these locking handles to remove or install a power supply Power LED These green LEDs light when the storage server is turned on and receiving ac power Fault LEDs These amber LEDs light if a power supply failure occurs or if the power supply is turned off AC power switches Use these switches to turn the power supplies on and off You must turn on both switches to take advantage of the redundant power supplies AC power connectors This is the connection for the ac power cord Strain relief clamp Use this clamp to provide strain relief on the power cord IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Removing a hot swap power supply Statement 8 A CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceab
2. 3542 1RU 3542 1RU Host system with one host adapter Host system with one host adapter B 3542 2RU Figure 5 Non redundant host and drive Fibre Channel loop configurations 14 IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Installing the storage subsystem configuration Using the information gathered in the previous sections install the host systems and host adapters Notes 1 Refer to the documentation provided with your host adapters for installation requirements and procedures 2 Use the correct host adapter driver For the latest supported host adapters and drivers go to http www ibm com pc support Attach fiber optic interface cables to each host adapter You will connect the other end of the cables to the controller later in the installation process For more information about handling fiber optic cables see Installing fiber optic cables on page 19 Note Do not install the storage management software at this time if it is not already installed Install the storage server completely before installing the software because you cannot test the software installation until the hardware is connected Getting started Use the following list to prepare a storage server for installation 1 Prepare the site to meet all are
3. 9 Ol Gpns s ecooo e f f AC power Strain AC power connector relief clamp switch 6 Plug the power cord into a properly grounded electrical outlet Turn on the power supply switch 8 Make sure that the green Power LED on the new power supply CRU is on and the amber Fault LED is off fthe Power LED is off the power supply CRU might not be installed correctly Remove it and then reinstall it Ifthe Fault LED is on or the Power LED stays off refer to the storage management software for problem determination For more information about the LEDs see Checking the LEDs on page 29 Working with hot swap RAID controllers Each RAID controller fits into the back of the storage server and has the following components Battery e Cache memory One host port and one expansion port One Ethernet port e One RS 232 port Chapter 5 Installing and replacing components 49 Each RAID controller has a unique hardware Ethernet address which is printed on a label on the front There is also a label giving the installation and expiration date of the battery The following illustration shows the location of these items Ethernet address label Battery access panel on bottom Battery label For information about the RAID controller
4. For your safety IBM provides a power cord with a grounded attachment plug to use with this IBM product To avoid electrical shock always use the power cord and plug with a properly grounded outlet IBM power cords used in the United States and Canada are listed by Underwriter s Laboratories UL and certified by the Canadian Standards Association CSA For units intended to be operated at 115 volts Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a 90 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide maximum of 15 feet in length and a parallel blade grounding type attachment plug rated 15 amperes 125 volts For units intended to be operated at 230 volts U S use Use a UL listed and CSA certified cord set consisting of a minimum 18 AWG Type SVT or SJT three conductor cord a maximum of 15 feet in length and a tandem blade grounding type attachment plug rated 15 amperes 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or region IBM power core part Used in these countries and regions
5. Copyright IBM Corp 2000 2002 69 REAR Rack Mounting Template Rail assembly Rail assembly Rear Left Rear Right o P N 06P4631 Printed in the U S A 70 IBM FAStT200 and FASIT200 High Availability Storage Servers Installation and User s Guide Rack Mounting Instructions Review the documentation that comes with your rack cabinet for safety and cabling information When installing your storage server in a rack consider the following Ensure the room air temperature is below 35 C 95 F Do not block any air vents usually 15 cm 6 in of air space provides proper airflow Plan the device installation starting from the bottom of the rack Install the heaviest device in the bottom of the rack Do not extend more than one device out of the rack at the same time Remove the rack doors and side panels to provide easier access during installation Connect all power cords to properly wired and grounded electrical outlets Take precaution to prevent overloading the power outlets when you install multiple devices in a rack AN Use safe practices when lifting 9 ap 218 kg 37 Ibs 232 kg 70 5 Ibs 255 kg 121 2 Ibs You will need a flat blade and a Phillips screwdriver during the installation The following is a list of items that come with
6. Host system Host system Host system with two host with two host with two host adapters adapters adapters n E Note Node level redundancy with 1 cluster software Managed hub Managed hub or switch a 2v or switch 3542 2RU 3542 2RU Host system Host system with two host with two host adapters adapters Hon Managed hub or switch COE Managed hub or switch 3542 2RU 3542 2RU 3560 Expansion unit Figure 3 Redundant host and drive Fibre Channel loop configurations 12 IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Partially redundant host and redundant drive loops The following illustration shows examples of configurations that have partially redundant host loops Partially redundant host loops have a single link or device in the path between the host and the RAID controller The single links and devices on the host Fibre Channel loop are single points of failure If the single link or device fails the host is not able to access storage until the link is repaired The host links that have multiple paths to the storage server have path failover protection Host system Host system Host system with one host with one host with one host adapter adapter adapter Note Nod
7. Storage server with two RAID controllers After you complete all connections the storage server locates the new drives 5 Usethe storage management software to check the status of the new drives correct any errors found and configure the new drives For more detailed information about cabling the storage server and expansion units refer to the IBM FAStT200 Fibre Channel Cabling Instructions that come with the storage server Chapter 3 Cabling the storage server 23 24 IBMFASIT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Chapter 4 Operating the storage server This chapter describes the tasks that are required to operate the storage server Turning the storage server on and off This section contains instructions for turning the storage server on and off under normal and emergency situations If you are turning on the storage server after an emergency shutdown or power outage refer to Restoring power after an emergency shutdown on page 28 Turning on the storage server Use this procedure to turn on the power for the initial startup of the storage server 1 Verify that a All communication and power cables are plugged into the back of the storage server and a properly grounded ac electrical outlet b All hard disk drives are locked securely in place For more information see Installing hot swap drives on page 36 Attention If y
8. number 13F9940 Argentina Australia China PRC New Zealand Papua New Guinea Paraguay Uruguay Western Samoa 13F9979 Afghanistan Algeria Andorra Angola Austria Belgium Benin Bulgaria Burkina Faso Burundi Cameroon Central African Rep Chad China Macau S A R Czech Republic Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran lvory Coast Jordan Lebanon Luxembourg Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands New Caledonia Niger Norway Poland Portugal Romania Senegal Slovakia Spain Sudan Sweden Syria Togo Tunisia Turkey former USSR Vietnam former Yugoslavia Zaire Zimbabwe 13F9997 Denmark 14F0015 Bangladesh Burma Pakistan South Africa Sri Lanka 14F0033 Antigua Bahrain Brunei Channel Islands China Hong Kong S A R Cyprus Dubai Fiji Ghana India Iraq Ireland Kenya Kuwait Malawi Malaysia Malta Nepal Nigeria Polynesia Qatar Sierra Leone Singapore Tanzania Uganda United Kingdom Yemen Zambia 14F0051 Liechtenstein Switzerland 14F0069 Chile Ethiopia Italy Libya Somalia 14F0087 Israel 1838574 Thailand 6952301 Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Japan Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama P
9. Always use the storage management software to identify the failure Chapter 4 Operating the storage server 31 32 Fan fault LED A Ol dfi 9 dele Ts ON Fan fault LED Figure 8 Fan and power supply LEDs Table 5 Fan LED Power LED Power supply fault LEDs Power LED LED Color Operating states Fault Amber e Off Normal operation On The fan CRU has failed Always use the storage management software to identify the failure Table 6 Power supply LEDs LED Color Operating states Fault Amber Off Normal operation On One of the following situations has occurred The power supply has failed An overtemperature condition has occurred The power supply is turned off Power Green On Normal operation Off One of the following situations has occurred The power supply is disconnected The power supply is seated incorrectly
10. Copyright IBM Corp 2000 2002 35 Attention Never hot swap a drive CRU when its green Activity LED is flashing Hot swap a drive CRU only when its amber Fault LED is completely on and not flashing or when the drive is inactive with the green Activity LED on and not flashing Before you install or remove drive CRUs review the following information Filler panels Storage servers without a full set of drives 10 contain filler panels in the unused drive bays Before installing new drives you must remove the filler panels Save the filler panels for future use Each of the 10 bays must always contain either a filler panel or a drive CRU Each filler panel contains a filler piece for use with a slim drive Drive CRUs The RAID controller supports up to 10 half high or slim 40 pin Fibre Channel hard disk drives These drives come preinstalled in drive trays This drive and tray assembly is called a drive CRU customer replaceable unit You can install the drive CRUs in the 10 drive bays on the front of the storage server Drive LEDs Each drive CRU has two LEDs which indicate the status for that particular drive For information about the drive LED operating states and descriptions see Figure 6 on page 29 and Table 3 on page 30 Fibre Channel loop IDs When you install a drive CRU in the storage server the drive CRU connects into a printed circuit board called the midplane The midplane automatically sets the Fibre Channel loop ID to
11. The storage server has no power Always use the storage management software to identify the failure IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Cache memory Cache memory and RAID controller battery Each RAID controller contains 4 KB of cache data It also contains a rechargeable battery that maintains data in the cache in the event of a power failure The following sections describe these features and their associated LEDs Cache memory is memory on the RAID controller that is used for intermediate storage of read and write data Using cache memory can increase system performance The data for a read operation from the host might be in the cache memory from a previous operation thus eliminating the need to access the drive itself and a write operation is completed when it is written to the cache rather than to the drives See the storage management software documentation for information on setting cache memory options The RAID controller has a Cache active LED that displays the current status of the cache The LED is on if there is data in the cache and it is off if there is no data in the cache If caching is enabled and the Cache active LED never comes on during I O activity it indicates that the cache memory has failed or the battery has failed the green Battery LED will be off Note Always use the storage management software to check your cache memo
12. Intermittent or sporadic power loss to the storage server Some or all CRUs Defective ac power source or partially plugged in power cord Check the ac power source Reseat all installed power cables and power supplies If applicable check the power components Replace defective power cords Power supply Check for a Fault LED on the has failed power supply and replace the failed CRU Midplane has Have the midplane replaced failed service technician only Chapter 6 Solving problems 65 66 Table 7 Storage server troubleshooting continued Problem indicator Component Possible cause Possible solutions Unable to access Drives and Fibre Fibre Channel Ensure that the Fibre Channel drives Channel loop cabling has cables are undamaged and failed properly connected RAID controller Replace the RAID controller has failed GBIC has failed Ensure GBIC is seated properly replace GBIC Random errors Subsystem Midplane has Have the midplane replaced failed service technician only IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Appendix A Records Whenever you add options to your controller unit be sure to update the information in this appendix Accurate up to date records make it easier to add other options and provide needed data whenever you contact technical support Identification numbers R
13. Limitation of Liability The following replaces items one and two of the first paragraph of this Section 1 death or personal injury or physical damage to your real property solely caused by IBM s negligence and 2 the amount of any other actual direct damages up to 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim Applicability of suppliers and resellers unchanged The following paragraph is added at the end of this Section IBM s entire liability and your sole remedy whether in contract or in tort in respect of any default shall be limited to damages ITALY Limitation of Liability The following replaces the second sentence in the first paragraph In each such instance unless otherwise provided by mandatory law IBM is liable for no more than 1 unchanged 2 as to any other actual damage arising in all situations involving nonperformance by IBM pursuant to or in any way related to the subject matter of this Statement of Warranty IBM s liability will be limited to the total amount you paid for the Machine that is the subject of the claim Applicability of suppliers and resellers unchanged The following replaces the third paragraph of this Section Unless otherwise provided by mandatory law IBM and your reseller are not liable for any of the following items 1 and 2 unchanged 3 indirect damages ev
14. b Turn off power to the storage server before you turn off power to the expansion units Turn off both power supply switches on the back of the storage server IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide c Turn off power to other supporting devices for example management stations Fibre Channel switches Fibre Channel managed hubs or Ethernet switches Note You do not need to perform this step if you are servicing only the storage server 5 After you perform the necessary maintenance procedures turn on the power using the procedure in Turning on the storage server on page 25 Restoring power after an unexpected shutdown The storage server might shut down unexpectedly under any of the following conditions Attention There might be data loss in each of the following cases The internal temperature of the storage server exceeds the maximum operating temperature an overtemperature condition If both fan CRUS fail or are unable to maintain an internal temperature below 70 C 158 F one or both of the power supplies in the storage server will shut down If both power supplies shut down the unit is inoperable The storage management software warns you if the temperature of the unit is rising before it has risen sufficiently to shut down the power supplies The first warning comes when the storage server internal temperature exceeds 45 C 113 F The storage server
15. m New expansion unit two RAID controllers Storage server with After you complete all connections the storage server locates the new drives 3 Usethe storage management software to check the status of the new drives correct any errors found and configure the new drives Use the following procedure and illustration to connect a second expansion unit to the storage server after previously adding the first expansion unit 1 Disconnect cable from its current connection and connect it to the In port on the left ESM board on the new expansion unit 22 IBMFASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide 2 Connect cable H to the In port you disconnected in step 1 and the Out port on the left ESM board on the new expansion unit 3 Connect a third cable to the In port on the right ESM board on the first expansion unit and the Out port on the right ESM board on the new expansion unit 4 Make sure that each expansion unit has a unique ID switch setting and that the left and right ESM board switch settings on each expansion unit are set to an identical value Left ESM board Right ESM board In port Out port Out port New expansion unit New cables First expansion unit
16. and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun Microsystems Inc in the United States other countries or both Linux is a registered trademark of Linus Torvalds Other company product or service names may be the trademarks or service marks of others Important notes Processor speeds indicate the internal clock speed of the microprocessor other factors also affect application performance CD ROM drive speeds list the variable read rate Actual speeds vary and are often less than the maximum possible When referring to processor storage real and virtual storage or channel volume KB stands for approximately 1000 bytes MB stands for approximately 1 000 000 bytes and GB stands for approximately 1 000 000 000 bytes When referring to hard disk drive capacity or communications volume MB stands for 1000000 bytes and GB stands for 1000 000 000 bytes Total user accessible capacity may vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM Maximum memory may require replacement of the standard memory w
17. connection to public telecommunication systems in the United Kingdom European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Taiwan electrical emission statement EU iE Xa a YT UE m gt E sue ay Fae PS A T AGO iE RADA PU gt EGS fe XU o RA A SRB RRM Be SAH Ro Japanese Voluntary Control Council for Interference VCCI statement Power cords OA PRUE ES RETE A ERS VCC 1 os oo pen RECT OREZ Ae CHEAT 6c UB g e d amp l3 LERAdUXx COBASICIEAA DWAR HET SD BOR SHEL ERHVET
18. on the back of the storage server The following illustration shows the location of the ports Controller A Controller A Controller B Controller B Ethernet port RS 232 port Ethernet port RS 232 port Pu IL Ta A O o e cf Ae NNNM O gn O nas Wae s 4 li li Note The serial RS 232 interface ports are intended to be used by service technicians to perform diagnostic operations on the storage server Installing the storage management software Power cabling Install the storage management software using the procedures in the software Installation and Support Guide for your operating system Use that book and the online help to configure the logical drives partitions and so on for the RAID controllers Use your operating system documentation to make the new logical drives accessible to the operating system Note Make sure that you start the storage management software to continuously monitor the status of the storage server For information about the importance of this information see Monitoring status through
19. see Troubleshooting on page 63 Use this procedure to shut down the storage server during an emergency 1 If you have time stop all I O activity to the storage server by shutting down the host or disconnecting the storage server logical drives through the host Chapter 4 Operating the storage server 27 2 Check the LEDs front and back Make note of any Fault LEDs that are on so you can correct the problem when you turn on the power again 3 Turn off all power supply switches then unplug the power cords from the storage server Restoring power after an emergency shutdown Use this procedure to restart the storage server if you turned off the power supply switches during an emergency shutdown or if a power failure or a power outage occurred 1 After the emergency situation is over or power is restored check the storage server for damage If there is no visible damage continue with step 2 otherwise have your system serviced 2 After you have checked for damage ensure that the power supply switches are off then plug in the storage server power cords 3 Complete step 2 on page 25 to determine the proper power on sequence for your system 4 Complete steps 3 and 4 on page 25 to turn on power to the devices in your system and to check the status of the storage server Restoring power after an overtemperature shutdown Use this procedure to restart the storage server after an unexpected shutdown due to of an ove
20. 1RU there is only one RAID controller There is a blank panel in the second RAID controller opening The blank panel must remain in place to maintain proper cooling Hot swap fan bays Raid controllers Tall I Tai SI 1 2 Lm IL O O 6119 J o E o f f Hot swap power supplies RAID controller The storage server comes with one or two hot swap RAID controllers Each RAID controller contains two ports for Gigabit Interface Converters GBICs which connect to the Fibre Channel cables One GBIC connects to a host system The other GBIC is used to connect additional expansion units to the storage server Each RAID controller also contains a battery to maintain cache data in the event of a power failure For more information see Cache memory and RAID controller battery on page 33 Hot swap fans The storage server has two interchangeable hot swap and redundant fan CRUs Each fan CRU contains two fans If one fan CRU fails the second fan CRU continues to operate Both fan CRUs must be installed to maintain proper cooling wi
21. 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Chapter 5 Installing and replacing components 59 To install a GBIC do the following 1 Remove the protective cap from the GBIC as shown in the following illustration GBIC Protective cap 2 If the GBIC that you are installing has a metal latch move the latch to the unlocked center position 3 Insert the GBIC into the host or expansion port on the RAID controller as shown in the following illustration N 4 After the GBIC is inserted all the way into the port rotate the GBIC latch outward to the locked position flush with the rear of the GBIC Move the GBIC latch to the unlocked center position Insert the GBIC into the GBIC port on the RAID controller Move the GBIC latch back to the locked position flush with the rear of the GBIC Remove the protective caps from the fiber optic cable ouod 60 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide 9 Connect the fiber optic cable to the installed GBIC as shown in the following illustration Fiber optic cable Note The fiber optic cable connection is keyed for proper insertion Chapter 5 Installing and replacing components 61 62 IBM FASIT200 and FASIT200 High Availabili
22. LED on the front of the RAID controller n X o Ld L 9 O OO Battery LED IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Chapter 5 Installing and replacing components This chapter provides instructions to help you install or remove customer replaceable units CRUs such as hot swap drives fans RAID controllers and power supplies Handling static sensitive devices Attention Static electricity can damage electronic devices and your system To avoid damage keep static sensitive devices in their static protective package until you are ready to install them To reduce the possibility of electrostatic discharge observe the following precautions Limit your movement Movement can cause static electricity to build up around you Handle the device carefully holding it by its edges or its frame Do not touch solder joints pins or exposed printed circuitry Do not leave the device where others can handle and possibly damage the device e While the device is still in its static protective package touch it to an unpainted metal part of the storage server for at least two seconds This drains static electricity from the package and from your body Remove the device from its package and install it directly into your storage server without setting it down If it is ne
23. Server Model 3542 1RU comes with one RAID controller two power supplies and two cooling units and provides battery backup of the RAID controller cache A FAStT200 Redundant RAID Controller option is available for purchase Contact your IBM reseller or IBM marketing representative The IBM FAStT200 HA Storage Server is designed to provide maximum host and drive side redundancy Each RAID controller supports direct attachment of one host containing one or two host adapters Using external managed hubs and switches in conjunction with the storage server you can build even larger configurations Throughout this book the use of hub or external hub refers to a managed hub Fibre Channel is a new technology similar to a high speed network that you can use to connect large amounts of disk storage to a server or cluster of servers Fibre Channel technology supports increased performance scalability availability and distance for attaching storage subsystems to network servers The storage server provides for the attachment of Fibre Channel disk drives to give superior performance and redundancy Fibre Channel technology supports applications that require large amounts of disk storage that is shared by two or more servers With Fibre Channel you can see a higher throughput rate over longer distances than is possible with small computer system interface SCSI or with serial storage architecture SSA technology After you review the introducto
24. are available during the warranty period Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem IBM hardware repair If the problem is determined to be caused by IBM hardware under warranty trained service personnel are available to provide the applicable level of service either on site or at an IBM service center as determined by IBM Engineering Change management Occasionally there might be changes that are required after a product has been shipped from IBM In those instances IBM will make Engineering Changes ECs available that apply to your hardware The following items are not covered under warranty service Replacement or use of non IBM parts All IBM parts contain a 7 character identification in the format IBM FRU XXXXXXX Identification of non IBM software problem sources e Installation of customer replaceable units CRUs e Installation and configuration of machine code or licensed internal code that is designated as customer installable If you do not register your server with IBM you might be required to present proof of purchase to obtain warranty service Copyright IBM Corp 2000 2002 77 Before you call for service You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications
25. limitations and exclusions specified in the Statement of Limited Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty The following sentence is added to the end of item 2 IBM s liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence EGYPT Limitation of Liability The following replaces item 2 in this Section as to any other actual direct damages IBM s liability will be limited to the total amount you paid for the Machine that is the subject of the claim For purposes of this item the term Machine includes Machine Code and Licensed Internal Code Applicability of suppliers and resellers unchanged FRANCE Limitation of Liability The following replaces the second sentence of the first paragraph of this Section In such instances regardless of the basis on which you are entitled to claim damages from IBM IBM is liable for no more than items 1 and 2 unchanged IRELAND Extent of Warranty The following is added to this Section Except as expressly provided in these terms and conditions all statutory conditions IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide including all warranties implied but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded
26. nonperformance by IBM pursuant to or in any way related to the subject of this Statement of Limited Warranty IBM s liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim JAPAN Governing Law The following sentence is added to this Section Any doubts concerning this Agreement will be initially resolved between us in good faith and in accordance with the principle of mutual trust NEW ZEALAND The IBM Warranty for Machines The following paragraph is added to this Section The warranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides if you require the goods for the purposes of a business as defined in that Act Limitation of Liability The following is added to this Section Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993 the limitations in this Section are subject to the limitations in that Act PEOPLE S REPUBLIC OF CHINA PRC Governing Law The following replaces this Section Both you and IBM consent to the application of the laws of the State of New York except when local law requires otherwise to govern interpret and enforce all your and IBM s rights duties and obligations arising from or relatin
27. ob ote bie iste da 32 7 Storage server troubleshooting ssssssssssseeeeeeeeene enne 63 Copyright IBM Corp 2000 2002 XV XVi IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide About this book This book provides instructions for installing the IBM FAStT200 and FAStT200 High Availability Storage Servers How this book is organized Chapter 1 Introduction on page 1 describes the storage server This chapter includes an overview of the storage server features and components Chapter 2 Installing the storage server on page 9 contains information about installing the storage subsystem configuration and gives Fibre Channel loop configuration examples Chapter 3 Cabling the storage server on page 17 contains information about cabling the storage server to other devices Chapter 4 Operating the storage server on page 25 describes the tasks that are required to operate the storage server including the proper sequences for powering the storage subsystem on and off Chapter 5 Installing and replacing components on page 35 contains step by step instructions for installing and removing the storage server components Chapter 6 Solving problems on page 63 contains storage server problem symptoms and possible solutions Appendix A Records on page 67 provides a form on which you can record and update important information about your stor
28. power supply switches turned switches are turned on off All drive CRUs Midplane failure Have the midplane replaced service technician only Front panel Power supply Make sure that the cords are problem plugged in and power supplies are turned on Hardware failure If any other LEDs are on replace the midplane service technician only Battery Battery failure Replace the battery Cache active The cache is disabled the cache has failed battery failure Use the storage management software to enable the cache replace the RAID controller replace the battery Host loop Host managed hub or switch is off or has failed Check if host managed hub or switch is on Replace attached devices that have failed Fibre Channel cable has failed Ensure that the Fibre Channel cables are undamaged and properly connected GBIC has failed Ensure GBIC is seated properly replace GBIC RAID controller has no power or Ensure that the unit is powered on Replace RAID controller has failed Expansion loop Drives are Ensure that the drives are properly improperly installed installed or not installed RAID controller has no power or Ensure that the unit is powered on Replace the RAID controller has failed 3542 drive Replace the drive failure Externally Replace the drive replace the attached expansion unit GBIC or Fiber expansion port device has failed Channel cable
29. software on page 28 The storage server uses two standard power cords You can connect the power cords to a primary power unit inside the rack such as a properly grounded ac distribution unit or to an external source such as a properly grounded electrical outlet If you have not already done so attach the power cords using the following illustration for the location of the component parts Lever 1 n L uL s O 0 o0 G o oo O eS l AC power Strain AC power connector relief clamp switch 1 Wrap the strain relief clamp around the power cord approximately 20 cm 8 in from the power supply connection end 2 Attach the power supply nut and tighten it securely Chapter 3 Cabling the storage server 21 3 Connect the power cord to the power supply Plug the power cord into a properly grounded electrical outlet 5 Go to Turning the storage server on and off on page 25 for the initial startup of the storage server Connecting additional expansion units After you install
30. the default value 00 Hot swap hardware The storage server contains hardware that you can use to replace a failed hard disk drive without turning off the storage server Therefore you can continue operating the system while a hard disk drive is removed or installed These drives are known as hot swap drives Slim drives You can install slim hot swap drive CRUs which are slightly smaller than the standard disk drive These drive CRUs do not fill the entire drive bay To maintain proper airflow and cooling when you install a slim drive you must also install one of the filler pieces that are provided in the filler panels Installing hot swap drives Before you begin do the following Read the safety and handling guidelines that are provided in Safety on page iii and Handling static sensitive devices on page 35 Ensure that the current system configuration is working properly Back up all important data before you make changes to storage devices such as hard disk drives Use the following procedure to install drives in the storage server You can install additional drives while the storage server is powered up and running Note If you are replacing a drive see Replacing hot swap drives on page 39 1 Read the instructions that come with the drive CRU 2 Check for Fault LEDs If any amber LEDs are lit see Checking the LEDs on page 29 and Troubleshooting on page 63 3 Determine the bay into which you
31. your option If any items are missing or damaged contact your place of purchase Cage nuts 10 Clip nuts 10 M6 screws 10 Side rails 2 Note Refer to your storage server documentation for handling guidelines before removing any ESD sensitive devices The first four steps of the installation procedure involve removing some components from the storage server in order to reduce the weight of the storage server for easier installation Appendix B Rack mounting template and instructions 71 72 To remove a RAID controller push down on the latch centered above the controller then grasp the pull rings on the levers and pull them to remove the RAID controller and set it aside for later installation If you have a second RAID controller repeat this step for the second controller To remove a hot swap fan slide the latch on the fan to unlock it then pull the handle and remove the fan from the storage server Repeat this step for the other fan and set both fans aside for later installation To remove a power supply grasp the pull ring on the power supply lever and squeeze to release it then pull the lever fully open and remove the power supply from the storage server Repeat this step for the other power supply then set both power supplies aside for later installation To remove a hard disk drive H press the blue latch J and pull the handle upwards then carefully p
32. 0 High Availability Storage Servers Installation and User s Guide For example the recovery procedure for a Predictive Failure Analysis PFA flag impending drive failure on a drive varies depending on the drive status hot spare unassigned RAID level current logical drive status and so on Depending on the circumstances a PFA flag on a drive can indicate a high risk of data loss if the drive is in a RAID 0 volume or a minimal risk if the drive is unassigned Only the storage management software can identify the risk level and provide the necessary recovery procedures Note For PFA flags the General system error LED and Drive fault LEDs do not turn on so checking the LEDs will not notify you of the failure even if the risk of data loss is high Recovering from a storage server failure might require you to perform procedures other than replacing the component such as backing up the logical drive or failing a drive before removing it The storage management software gives these procedures Attention Not following the software recovery procedures can result in data loss Checking the LEDs The LEDs display the status of the storage server and components Green LEDs indicate a normal operating status amber LEDs indicate a possible failure It is important to check all the LEDs on the front and back of the storage server when you turn on the power In addition to checking for faults you can use the LEDs on the front of the s
33. 2 0 cee nh 34 Copyright IBM Corp 2000 2002 ix Chapter 5 Installing and replacing components 35 Handling static sensitive devices lille 35 Working with hot swap drives 0 cee RII 35 Installing hot swap drives lille II 36 Replacing hot swap drives llle 39 Upgradirig drives sf isse dele e yel e emm ges 40 Adding larger capacity drives lille 40 Replacing all drives at the same time 00 00 eee eee 41 Replacing the drives one atatime llle 42 Working with hot swap cooling fans liiis 44 Working with hot swap power supplies lille 45 Removing a hot swap power supply lsselleee ene 47 Installing a hot swap power supply ssssle eee 47 Working with hot swap RAID controllers llle 49 Adding a second RAID controller 2l eee 50 Replacing a RAID controller llle 52 Replacing the battery in the RAID controller llle 56 Installing GBICs and fiber optic Cables lille elles 59 Chapter 6 Solving problems 0 0000 cece teens 63 Troubleshooting 2 5 tee hh E EE wu LL Ren 63 Appendix A Records 2 0 cee eh 67 Identification numbers 0 0 0 RII 67 Installed device records silii 67 Appendix B Rack mounting template and instructions 69 Appendix C Getting help and technical assistance
34. 40 pin FC disk drives Fibre Channel interface Four Gigabit Interface Converter GBIC connectors for incoming and outgoing FC cables two GBICs on each RAID controller Clustering support Clustering is a means of sharing array groups among controllers to provide redundancy of controllers and servers This redundancy is important if a hardware component fails If a hardware component failure occurs in a cluster another server takes ownership of the array group Clustering requires additional hardware and specialized software For more information about clustering visit the following IBM Web site http www ibm com pc us netfinity clustering Getting help on the World Wide Web You can obtain up to date information about your storage server a complete listing of the options that are supported on your model and information about other IBM server products by accessing the IBM Web page For more information see Appendix C Getting help and technical assistance on page 75 2 IBMFAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Inventory checklist After you unpack your storage server verify that you have the following items Hardware IBM FAStT200 HA Storage Server Machine Type 3542 Model 2RU comes with the following components Two RAID controllers Two fan units e Two power supplies e Two power cords IBM FAStT200 Storage Server Machine Type 3542 Model 1RU comes
35. 75 Betore you call wise Barada Ld Eta e aed ee es 75 Using the documentation lille 75 Getting help and information from the World Wide Web Lus 75 Software service and support 2 0 0 00 cee ee 76 Hardware service and support 0 0 0 ee eee 76 Appendix D Warranty information 00 0 0 sells 77 Warranty period 2 ca bod a eb E bee le ee LA RD ELId Rede d 77 Warranty service and support 0 00 ete 77 Before you call for service 0 2 0 ccc tee 78 Calling for Service 6 2 tenes 78 IBM Statement of Limited Warranty Z125 4753 06 8 2000 78 Part 1 General Terms res 78 Part 2 Country unique TermS 1 2 0 2 0002 c cece eee 80 Appendix E Notices 0 00 eh 87 Edition notice iege nee entre heed ee hb A ede ee wane 87 TAGS MALKS sie or cett Sank acaba tna beak ate Rt URL RRE een Du E ELE TEE 88 Important notes 0 RR I uh 88 Electronic emission notices lilii 89 Federal Communications Commission FCC statement 89 Industry Canada Class A emission compliance statement 89 Australia and New Zealand Class A statement 00000 sess 89 United Kingdom telecommunications safety requirement 89 European Union EMC Directive conformance statement 90 Taiwan electrical emission statement llle else 90 Japanese Voluntary Control Council fo
36. ARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO WARRANTIES APPLY AFTER THAT PERIOD Items Not Covered by Warranty IBM does not warrant uninterrupted or error free operation of a Machine Any technical or other support provided for a Machine under warranty such as assistance via telephone with how to questions and those regarding Machine set up and installation will be provided WITHOUT WARRANTIES OF ANY KIND Warranty Service To obtain warranty service for a Machine contact IBM or your reseller If you do not register your Machine with IBM you may be required to present proof of purchase During the warranty period IBM or your reseller if approved by IBM to provide warranty service provides without charge certain types of repair and exchange service to keep Machines in or restore them to conformance with their Specifications IBM or your reseller will inform you of the available types of service for a Machine based on its
37. AUTION Use proper facilities to recycle the used battery CRU If the battery CRU is physically damaged or leaking electrolyte gel do not ship it to a recycling center The battery contains sealed lead acid batteries that might be considered hazardous material You must handle this unit in accordance with all applicable local and federal regulations Dispose of the used battery CRU according to local and federal regulations which might include hazardous material handling procedures Install the RAID controller as shown in the following illustration a Slide the RAID controller all the way into the empty slot b Close both levers until the latch locks into place IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide 18 Install the GBICs and then connect the Fibre Channel cables to their original locations 19 If you have a single controller configuration turn on power to the storage server and attached devices For the proper power on sequence see Turning on the storage server on page 25 20 Wait approximately one minute and then check the green Host Loop LED the green Expansion Loop LED and the amber Fault LED on the new RAID controller If the Host Loop LED or the Expansion Loop LED is off the RAID controller might not be inserted correctly Remove the RAID controller and reinsert it Ifthe Fault LED is on the Host Loop LED and Expansion Loop LED stay off or
38. General system Indicates that a Fault LED error somewhere on the storage server has turned on Check for amber LEDs on CRUs Amber LED is on and green LED off Power supply CRU Power switch is turned off or ac power failure Turn on all power supply power switches Amber and green LEDs on Power supply CRU Power supply failure Replace the failed power supply CRU Copyright IBM Corp 2000 2002 63 64 Table 7 Storage server troubleshooting continued Problem indicator Component Possible cause Possible solutions All green LEDs All CRUs Subsystem Check that all storage server off power is off power cords are plugged in and the power switches are on If applicable check that the main circuit breakers for the rack are turned on AC power failure Check the main circuit breaker and ac outlet Power supply Replace the power supply failure Midplane failure Have the storage server serviced Amber LED Drive CRUs Drive rebuild or No corrective action is needed flashing identity is in process IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Table 7 Storage server troubleshooting continued Problem i indicator Component Possible cause Possible solutions One or more Power supply Power cord Make sure that the power cord is green LEDs off CRUs unplugged or plugged in and the
39. IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide al IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide ll Note Before using this information and the product it supports be sure to read the general information in Appendix D Warranty information on page 77 and Appendix E Notices on page 87 Second Edition April 2002 Copyright International Business Machines Corporation 2000 2002 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Safety Before installing this product read the Safety Information Agi Gea rtell del i Gag giil Jia Cus Ss Antes de instalar este produto leia as Informa es de Seguran a TEAC ZA WAI Safety Information GAB S RRA MAW RAM XP c Prije instalacije ovog produkta obavezno pro itajte Sigurnosne Upute P ed instalac tohoto produktu si p e t te p ru ku bezpe nostn ch instrukc L s sikkerhedsforskrifterne f r du installerer dette produkt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat t m n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Npw eykataot oete to mpoidv aut d
40. You must set up your storage subsystem configuration before you can install the storage server in a rack Use the information in the following sections to install the storage subsystem configuration Storage subsystem management methods Before you install the storage subsystem configuration determine which method of storage subsystem management you want to use You can manage the storage subsystems in either of two ways Host agent management method This method uses host agent software that is installed on the host server You must install at least one management station and a software agent host The management station can be the host or a workstation on the Ethernet network A management station will have the client software installed The following illustration shows the host agent management method Controller Controller pe 1 Controller Controller z 1 preset RT Host agent software Ethernet Client software Fibre Channel I O path Figure 1 Host agent managed storage subsystems Copyright IBM Corp 2000 2002 Management station one or more Note The client software is installed on one or more management systems or on the host computer Direct management method This method uses Ethernet connections from a management station to each controller You mus
41. a environmental power and site requirements For more information see Operating specifications on page 7 Move the storage server and its rack cabinet to the site Remove the storage server from its shipping container and check the contents for a list of items see Inventory checklist on page 3 If any items are missing contact your IBM reseller before proceeding 4 Assemble the tools and equipment that you will need for installation These might include e Power cords come with the storage server e Screwdrivers various sizes Antistatic protection such as a grounding wrist strap Gigabit Interface Converters GBICs Fibre Channel and Ethernet interface cables and cable straps Rack mounting hardware comes with the storage server Storage management software to configure the storage subsystems comes with the storage server on the BM FASIT Storage Manager Version 7 10 installation CD 5 Install the storage server in the rack Rack mounting instructions and a template for aligning the holes in the rails and the rack come with the storage server If you have misplaced these items see Appendix B Rack mounting template and instructions on page 69 6 After you install the storage server in the rack go to Chapter 3 Cabling the storage server on page 17 Chapter 2 Installing the storage server 15 16 IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guid
42. a drive logical drive or storage subsystem On The drive has failed or a user failed the drive Power Green On Normal operation Off One of the following situations has occurred The storage server has no power The storage subsystem has no power The power supply has failed There is an overtemperature condition General system error Amber Off Normal operation On A storage server component has failed Always use the storage management software to identify the failure Not all component failures turn on this LED For more information see Monitoring status through software on page 28 Fault Cache active Expansion port bypass m FC Host ofr e Controller Fault l 1 FC Expansion uA O G 1001 il rj e i Host loop 10BT 100BT Battery Expansion loop Figure 7 RAID controller LEDs Table 4 RAID Controller LEDs Icon LED Color Operating states Fault Amber Off Normal operation On The RAID controller has failed IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Table 4 RAID Controller LEDs continued Icon LED Color Operating states n Host loop Green On Normal operation Off One of the following situations has occurred The h
43. aceable units CRUS in the storage server Each drive CRU consists of a hard disk drive and tray Filler panel The storage server comes without drives installed and contains filler panels in the unused drive bays Before installing new drives you must remove the filler panels and save them Each of the 10 bays must always contain either a filler panel or a drive CRU Each filler panel contains a filler piece for use with a slim drive Drive activity LED Each drive CRU has a green Drive activity LED When flashing this green LED indicates drive activity When on continuously this green LED indicates that the drive is properly installed Drive fault LED Each drive CRU has an amber Drive fault LED When on this amber LED indicates a drive failure When flashing this amber LED indicates that a drive identify or rebuild process is in progress Latch This multipurpose blue latch releases or locks the drive CRU in place 4 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide Tray handle You can use this multipurpose handle to insert and remove a drive CRU in the bay For information on installing and replacing drive CRUs see Working with hot swap drives on page 35 For more information about the LEDs see Checking the LEDs on page 29 Back view The following illustration shows the components at the back of the IBM FAStT200 HA Storage Server Note If your storage server is a Model
44. ach cable that connects to the RAID controller that has failed This ensures that all cables will be properly reconnected to the new RAID controller Attention Handle and install fiber optic cables properly to avoid degraded performance or loss of communications with devices When working with fiber optic cables do not pinch them step on them or locate them in aisles or walkways Do not overtighten the cable straps or bend the cables to a radius smaller than 76 mm 3 in From the RAID controller that has failed remove the Fibre Channel cables from the GBICs The location of these components is shown in the following illustration 52 IBMFASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide WS GBIC Raid controller Fiber optic cable After removing the Fibre Channel cables insert the protective caps 5 Use the following procedure to remove the GBICs from the RAID controller that has failed a Move the metal latch on the GBIC to the unlocked center position b Pull the GBIC out of the port c Insert the protective cap on the GBIC 6 Remove the failed RAID controller the Fault LED is on as follows a Push down on the latch centered above the RAID controller The levers pop out of the locked position Chapter 5 Installing and replacing components 53 b Grasp the pull rings then pull on the levers and remove the RAID
45. age server including serial number and device records When you add components to your storage server be sure to update the information in this appendix Appendix B Rack mounting template and instructions on page 69 contains information about installing the storage server in a rack Use the information in this appendix if you misplace the template and rack mounting instructions that come with the storage server Appendix C Getting help and technical assistance on page 75 provides information about how to obtain help service or technical assistance Appendix D Warranty information on page 77 provides warranty statements for IBM FAStT200 and FAStT200 HA Storage Servers Appendix E Notices on page 87 provides product notices and trademark information Copyright IBM Corp 2000 2002 xvii Notices used in this book This book contains notices to highlight information or provide safety information Notes These notices provide important tips guidance or advice Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur Caution These notices indicate situations that can be potentially hazardous to you A caution notice is placed just before descriptions of potentially hazardous procedure steps or situations Related publications The following publications are available in Ado
46. and FAStT200 High Availability Storage Servers Installation and User s Guide reconstruction might start on the hot spare before you insert the new drive The data on the new drive is still rebuilt but the process takes longer for each drive Remember to reassign the hot spares when you are finished with this procedure To replace the drives one at a time do the following 1 Read the following The information in Adding larger capacity drives on page 40 particularly the paragraphs that discuss the differences between the two possible upgrade procedures The information in your software documentation regarding drive upgrades and installation The documentation that comes with the new drives Read all precautionary notes kit instructions and other information Kit instructions often contain the most current information regarding the drives and their installation plus upgrade or servicing procedures Compare the kit instructions with this procedure to determine if you need to modify this procedure 2 Usethe storage management software to check the status of the unit Correct any problems that are reported 3 Backup the data on the drives that you are replacing optional Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling static sensitive devices see Handling static sensitive devices on page 35 4 Unpack the new drives Set t
47. and User s Guide Appendix E Edition notice Notices This publication was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefo
48. ania Luxembourg Netherlands Norway Portugal Spain Sweden Switzerland or United Kingdom you may obtain warranty service for that Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from IBM If you purchase an IBM Personal Computer Machine in Albania Armenia Belarus Bosnia and Herzegovina Bulgaria Croatia Czech Republic Georgia Hungary Kazakhstan Kirghizia Federal Republic of Yugoslavia Former Yugoslav Republic of Macedonia FYROM Moldova Poland Romania Russia Slovak Republic Slovenia or Ukraine you may obtain warranty service for that Machine in any of those countries from either 1 an IBM reseller approved to perform warranty service or 2 from IBM If you purchase an IBM Machine in a Middle Eastern or African country you may obtain warranty service for that Machine from the IBM entity within the country of purchase if that IBM entity provides warranty service in that country or from an IBM reseller approved by IBM to perform warranty service on that Machine in that country Warranty service in Africa is available within 50 kilometers of an IBM authorized service provider You are responsible for transportation costs for Machines located outside 50 kilometers of an IBM authorized service provider Governing Law The applicable laws that govern interpret and enforce rights duties and obligations of each of us arising from or relating in any manner to the sub
49. any other Fault LED is on refer to the storage management software for problem determination 21 Refer to the storage management software online help for instructions on bringing the controller online and resetting the battery age Note There are two cache batteries in the unit one for each controller Make sure that you reset the age for the correct battery Also you might get a software message indicating that the new battery has failed or is nearing its expiration date This message will disappear after you reset the battery age through the software and battery charging is completed Installing GBICs and fiber optic Cables Each RAID controller unit has one host port and one expansion unit port Gigabit Interface Converters GBICs are inserted into the ports and then Fibre Channel cables are connected to the GBICs This section provides information on installing GBICs The GBICs are laser products Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Do not remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A Danger Some laser products contain an embedded Class 3A or Class
50. ates United Kingdom West Bank Gaza Yemen Zambia and Zimbabwe this Agreement will be governed by English Law and disputes relating to it will be submitted to the exclusive jurisdiction of the English courts and 5 in Greece Israel Italy Portugal and Spain any legal claim arising out of this Statement will be brought before and finally settled by the competent court of Athens Tel Aviv Milan Lisbon and Madrid respectively THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED AUSTRIA AND GERMANY The IBM Warranty for Machines The following replaces the first sentence of the first paragraph of this Section The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine s conformity to its Specifications The following paragraphs are added to this Section The minimum warranty period for Machines is six months In case IBM or your reseller is unable to repair an IBM Machine you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded Extent of Warranty The second paragraph does not apply Warranty Service The following is added to this Section During the warranty period transportation for delivery of the failing Machine to IBM will be at IBM s expense Limitation of Liability The following paragraph is added to this Section The
51. be Acrobat Portable Document Format PDF on the IBM FAStT Storage Manager Version 7 10 CD and on the World Wide Web at http www ibm com pc support IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide this book IBM FASIT Storage Manager Version 7 10 for Microsoft Windows NT and Windows 2000 Installation and Support Guide IBM FASIT Storage Manager Version 7 10 for Novell NetWare and Red Hat Linux Installation and Support Guide IBM FASIT Storage Manager Version 7 10 Concepts Guide 1 Publications that are printed and come with the IBM FAStT200 and FAStT200 HA Storage Servers xviii IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Chapter 1 Introduction Thank you for purchasing an IBM FAStT product IBM FASIT Fibre Array Storage Technology solutions support the large and growing data storage requirements of business critical applications These scalable IBM FAStT solutions offer you data access and protection to meet your existing enterprise storage requirements and prepare for the future The IBM FAStT Storage Server is available in two models The IBM FAStT200 High Availability HA Storage Server Model 3542 2RU comes with two RAID controllers two power supplies and two cooling units and provides dual redundant controllers redundant cooling redundant power and battery backup of the RAID controller cache The IBM FAStT200 Storage
52. cache memory and rechargeable battery see Cache memory and RAID controller battery on page 33 Adding a second RAID controller Use the following procedure to install a second RAID controller if you have Model 3542 1RU storage server and have purchased the FAStT200 Redundant RAID Controller option Note The FAStT200 Redundant RAID Controller option comes with a RAID controller cache battery installed 1 To remove the RAID controller bay cover use the following illustration and procedure Raid controller bay cover AN A A AORN WOU SOROR SORS QNS a Push down on the latch centered above the RAID controller bay cover The levers pop out of the locked position b Grasp the pull rings then pull on the levers and remove the RAID controller bay cover 50 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling static sensitive devices see Handling static sensitive devices on page 35 Unpack the new RAID controller Set the RAID controller on a dry level surface away from magnetic fields Save the packing material and documentation in case you need to return the RAID Controller CRU Review all documentation that comes with the new RAID controller for updated replacement procedures and other information Write the battery replacement
53. cessary to set the device down place it in its static protective package Do not place the device on your storage server cover or any metal surface Take additional care when handling devices during cold weather because heating reduces indoor humidity and increases static electricity Working with hot swap drives Drives are devices that the system uses to store and retrieve data This section explains how you can increase the storage server capacity by adding more drives or replacing existing drives with ones containing a larger capacity The following illustration shows the location of the hot swap drive bays that are accessible from the front of the storage server In this illustration six of the 10 bays contain drive CRUs and four bays contain filler panels To maintain proper cooling within the storage server always keep a filler panel in each drive bay that does not contain a drive CRU Hot swap drive bays Filler panel F
54. ch downtime is acceptable as you swap the drives Replacing all drives at the same time Use this procedure to replace all drives at the same time You must use this method if you are upgrading drives containing RAID 0 logical drives All the data currently on the drives is lost when you replace the drives therefore you must back up all data that is currently on the drives This procedure also requires you to turn off the storage server which makes the storage server and any attached expansion units inaccessible to other users To replace all the drives at the same time do the following 1 Read the following The information in Adding larger capacity drives on page 40 particularly the paragraphs that discuss the differences between the two possible upgrade procedures The information in your software documentation regarding drive upgrades and installation The documentation that comes with the new drives Read all precautionary notes kit instructions and other information Kit instructions often contain the most current information regarding the drives and their installation plus upgrade or servicing procedures Compare the kit instructions with this procedure to determine if you need to modify this procedure 2 Usethe storage management software to check the status of the storage server Correct any problems that are reported 3 Perform a complete backup of the drives that you are replacing You need the backup to
55. controller 7 To remove the cache battery using a Phillips head screwdriver remove the eight screws from the battery access panel on the bottom of the RAID controller that you just removed as shown in the following illustration f Battery access panel 8 Liftthe battery out of the RAID controller Note If you cannot lift out the battery turn over the RAID controller and hold it upside down so that the battery is close above a flat surface and let it fall out Do not let the battery pull on the battery harness 9 Disconnect the battery harness on the battery from the two pin connector on the controller board and remove the battery as shown in the following illustration 54 IBMFASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide 10 11 12 13 14 15 16 17 18 19 Battery Battery harness Two pin connector Set the battery on a dry level surface Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling static sensitive devices see Handling static sensitive devices on page 35 Unpack the new RAID controller Set the RAID controller on a dry level surface away from magnetic fields Save the packing material and documentation in case you need to return the RAID controller Using a Phillips head screwdriver remove the eight screws from the battery access pan
56. country of installation At its discretion IBM or your reseller will 1 either repair or exchange the failing Machine and 2 provide the service either at your location or a service center IBM or your reseller will also manage and install selected engineering changes that apply to the Machine Some parts of IBM Machines are designated as Customer Replaceable Units called CRUs e g keyboards memory or hard disk drives IBM ships CRUS to you for replacement by you You must return all defective CRUs to IBM within 30 days of your receipt of the replacement CRU You are responsible for downloading designated Machine Code and Licensed Internal Code updates from an IBM Internet Web site or from other electronic media and following the instructions that IBM provides When warranty service involves the exchange of a Machine or part the item IBM or your reseller replaces becomes its property and the replacement becomes yours You represent that all removed items are genuine and unaltered The replacement may not be new but will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty service status of the replaced item Many features conversions or upgrades involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Before IBM or your reseller exchanges a Machine or part you agree to re
57. d grounded cables and connectors must be used in order to meet FCC emission limits Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Industry Canada Class A emission compliance statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit la r glementation d Industrie Canada Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada Australia and New Zealand Class A statement Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures United Kingdom telecommunications safety requirement Notice to Customers Appendix E Notices 89 This apparatus is approved under approval number NS G 1234 J 100003 for indirect
58. drives one at a time In this method you manually fail each drive replace it and wait for the system to restore data to the new drive before installing the next drive After you install the new drives you can configure them to make the additional drive space available See the procedure in Replacing the drives one at a time on page 42 Using this method you can replace the drives while the storage server is running eliminating the down time that is required if you replace all the drives at once However this method is more risky because you can lose data if the drive restoration or storage subsystem reconfiguration process fails In addition the reconstruction process might take a long time This method works only on redundant logical drives RAID 1 3 or 5 You cannot use this method with any drives containing RAID 0 logical drives Consider backing up your data if you use this method This safeguards your data if the restoration and reconfiguration process fails or the new drive malfunctions 40 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide The method you use depends on the following considerations Which method most closely matches the recommended drive upgrade procedure that is provided in the operating system or the storage management software documentation e Which RAID level is used on the affected drives RAID 0 requires you to replace all the drives at the same time How mu
59. e Chapter 3 Cabling the storage server This chapter provides the storage server Fibre Channel and power cabling information After you attach your storage server power cables use the instructions that are provided in Turning the storage server on and off on page 25 for the initial startup of the storage server Working with GBICs and fiber optic cables Each RAID controller has one host port and one expansion port A Gigabit Interface Converter GBIC is used to connect each host port and expansion port to hosts and expansion units The GBIC is inserted into the port and then a fiber optic cable is inserted into the GBIC The other end of the fiber optic cable connects to an external device Installing GBICs Observe the following GBIC installation tips e The GBIC module housing has an integral guide key to prevent you from inserting the GBIC improperly e Use minimal pressure when inserting the GBIC into a port Forcing the GBIC into a port could cause damage to the GBIC or the port e GBICs are hot pluggable You can insert or remove the GBIC while the storage server is powered on e The operational loop performance is not affected when you install or remove a GBIC e You must connect the fiber optic interface cable to the GBIC module after you insert the GBIC into the port Copyright IBM Corp 2000 2002 17 Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or tra
60. e Host Loop LED or the Expansion Loop LED is off the RAID controller might not be inserted correctly Remove the CRU and reinsert it Ifthe Fault LED is on the Host Loop LED and the Expansion Loop LED stay off or any other Fault LED is on refer to the storage management software for problem determination Chapter 5 Installing and replacing components 55 20 Refer to the storage management software online help for instructions on bringing the controller online Replacing the battery in the RAID controller Each RAID controller contains a rechargeable battery that maintains the data in the cache memory Use the following procedure if the storage management software instructs you to replace the battery because the current battery has failed or is nearing its expiration date 1 Check the storage management software for instructions on battery replacement procedures If you are not using write cache mirroring this might involve clearing cache memory on the RAID controller that contains the battery that has failed Follow the steps given in the software procedure before continuing with this procedure Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling static sensitive devices see Handling static sensitive devices on page 35 Unpack the new battery Set the new battery on a dry level surface Save all packing materials in case you
61. e green Drive active LED and amber Drive fault LED below the drive CRUS might flash intermittently as the drives spin up Wait until the storage server is finished powering up before checking the LEDs on the front of the storage server For more information see Checking the LEDs on page 29 Turning off the storage server Attention Except in an emergency never turn off the power if any storage server Fault LEDs are on Correct the fault before you turn off the power using the proper troubleshooting or servicing procedure This ensures that the storage server will power up correctly later For more information see Troubleshooting on page 63 Copyright IBM Corp 2000 2002 25 26 The storage server is designed to run continuously 24 hours a day After you turn on the storage server do not turn it off Turn off the power only when Instructions in a hardware or software procedure require you to turn off the power e Aservice technician tells you to turn off the power A power outage or emergency situation occurs see Performing an emergency shutdown on page 27 Statement 5 A A CAUTION The power control button on the device and the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source AA 2 7 10am Use this
62. e level M 1 redundancy with cluster software Managed hub or switch Managed hub l i Single link r Single link _ E switch 3542 2RU 3542 2RU Host system Host system with one host with one host adapter adapter Note Node level l redundancy with i cluster software Single link e link Managed hub V or switch 3542 2RU Figure 4 Partially redundant host Fibre Channel loop and redundant drive Fibre Channel loop configurations Chapter 2 Installing the storage server 13 Non redundant host and drive loops The following illustration shows examples of configurations that have non redundant host and drive Fibre Channel These configurations have a single path on the host and drive Fibre Channel loop If either path fails the host is not able to access storage until the path is repaired The single controller Model 3542 1 RU configurations have a single Fibre Channel loop to the hard disk drives These configurations have no path failover protection Host system with one host Host system with one host Host system with one host adapter adapter adapter B Managed hub or switch Single path for multiple hosts
63. ecord and retain the following information Product name IBM FAStT200 Storage Server and IBM FAStT200 HA Storage Server Machine 3542 Model number Serial number The serial number is located on the front bottom right corner of the chassis and on the rear of the storage server Installed device records Use the following table to keep a record of the options that are installed in or attached to your controller unit This information can be helpful when you install additional options or if you ever need to report a hardware problem Copy these tables before recording information in them in case you need extra space to write new values later when you update your system configuration Drive location Drive part and model numbers Drive serial number Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 Bay 8 Bay 9 Bay 10 Copyright IBM Corp 2000 2002 67 68 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide Appendix B Rack mounting template and instructions A rack mounting template and instructions come with the storage server If you have misplaced these items use the following template and instructions FRONT Rack Mounting Template Bezel Bezel Front Left Front Right Rail assembly Rail assembly Front Left Front Right
64. el on the bottom of the replacement RAID controller CRU Connect the battery harness on the battery to the two pin connector on the controller board Position the battery inside the replacement RAID controller and replace the battery access panel Copy the battery replacement information from the label on the front of the failed RAID controller to the label on the front of the replacement RAID controller CRU Install the new RAID controller as follows a Slide the RAID controller all the way into the empty slot b Close both levers until the latch locks into place Attention When you replace the failed RAID controller the storage management software automatically synchronizes the firmware between the existing controller and the new controller After replacing a controller always use the storage management software to verify the firmware levels and NVSRAM files Insert the GBICs according to the instructions in Installing GBICs on page 17 Connect the Fibre Channel cables to their original locations according to the instructions in Installing fiber optic cables on page 19 If you have a single controller configuration turn on power to the storage server and attached devices For the proper power on sequence see Turning on the storage server on page 25 Wait approximately one minute and then check the green Host Loop LED green Expansion Loop LED and amber Fault LED on the new RAID controller If th
65. emission Class A notice 89 United States FCC Class A notice 89 W weight specifications of storage server 7 95 96 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide Part Number 59P6243 Printed in the United States of America amp on recycled paper containing 10 recovered post consumer fiber 59P6243
66. en if IBM or your reseller is informed of their possibility SOUTH AFRICA NAMIBIA BOTSWANA LESOTHO AND SWAZILAND Limitation of Liability The following is added to this Section IBM s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM UNITED KINGDOM Limitation of Liability The following replaces items 1 and 2 of the first paragraph of this Section 1 death or personal injury or physical damage to your real property solely caused by IBM s negligence 2 the amount of any other actual direct damages or loss up to 125 percent of the charges if recurring the 12 months charges apply for the Machine that is the subject of the claim or which otherwise gives rise to the claim The following item is added to this paragraph 3 breach of IBM s obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982 Appendix D Warranty information 85 Applicability of suppliers and resellers unchanged The following is added to the end of this Section IBM s entire liability and your sole remedy whether in contract or in tort in respect of any default shall be limited to damages 86 IBM FAStT200 and FASIT200 High Availability Storage Servers Installation
67. er 2 Connect the host system cables to the RAID controller or to managed hubs and switches The following illustration shows the location on the RAID controllers where the host system cables connect Controller A Controller B Ll 1 Ci 7 1 I LI I IL C Fl Ol 65 95 al e gt i li f I Host A Host Adapter 1 Host A Host Adapter 2 or from managed hub or from managed hub or switch or switch For examples of redundant partially redundant and non redundant host and drive loop configurations see Fibre Channel loop configurations on page 11 20 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide Connecting secondary interface cables Use the Ethernet interface ports on the back of the storage server to connect the controllers for direct management of the storage subsystems Connect a pair of Ethernet cables from the storage management station to the Ethernet ports for Controller A located on the left and Controller B located on the right
68. er to the host 9 Turn on the power to each device based on the power on sequence in step 8 To turn on power to the storage server turn on the power supply switches on the back of the storage server You must turn on both power supply switches to take advantage of the redundant power supplies 10 Check the green Drive activity LED and the amber Drive fault LED below the new drive CRUS Make sure that the Drive activity LEDs are on and the Drive fault LEDs are off Note The Drive fault LEDs might flash intermittently while the drives spin up e Ifthe Drive activity LED is off the drive CRU might not be installed correctly Remove the drive CRU wait 30 seconds and then reinstall it Ifthe Drive fault LED stays on or the Drive activity LED stays off the new drive might be faulty Refer to the storage management software for problem determination 11 Use the storage management software to configure the new drives See the storage management software online Help for detailed instructions 12 Restore the data from backup to all the drives Replacing the drives one at a time Use this procedure to replace all the drives one at a time You cannot use this procedure on RAID 0 logical drives use the procedure in Replacing all drives at the same time on page 41 Note If your storage subsystem has hot spares assigned you might want to unassign the hot spares while you perform this procedure If you do not 42 IBM FASIT200
69. eru Philippines Saudi Arabia Suriname Taiwan Trinidad West Indies United States of America Venezuela Appendix E Notices 91 92 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide Index A acoustical noise emissions values of storage server 7 address label hardware Ethernet 50 air temperature specifications of storage server 7 B battery LED 34 life of 34 recycling properly 58 replacing 34 56 voltage of 34 bay cover removing RAID controller 50 C cabling the storage server connecting expansion unit 22 connecting host to RAID controller 20 connecting power cables 21 connecting secondary interface cables 21 cache battery See battery 34 cache memory cache active LED 33 size of 33 Class A electronic emission notice 89 cluster server support 2 components storage server back view 5 front view 4 hard disk drives 35 hot swap fans 44 power supply 45 RAID controller 49 configuration installing the storage subsystem 15 D diagnostic interface port 6 21 dimensions of storage server 7 drive and host loop configuration examples non redundant 14 partially redundant 13 redundant 12 drive hard disk adding larger capacity 40 filler panel 36 filler piece 37 installing hot swap 36 LEDs 30 overview 35 Copyright IBM Corp 2000 2002 replacing all at same time 40 41 replacing hot swap 39 replacing one at a time 40 42 slim 36 E electrical input s
70. erver Therefore you can maintain the availability of your system while a hot swap device is removed installed or replaced The following illustration shows the components and controls on the front of the storage server PE LED General system Hot swap Filler panel error LED drive CRU H EEA i Linn iniri Tray handle Latch Drive activity LED Drive fault LED Power on LED When on this green light indicates that the unit has good dc power General system error LED When on this amber LED indicates that the storage server has a fault such as in a power supply fan unit or hard disk drive Note If the General system error LED is on continuously not flashing there is a problem with the storage server Use the storage management software to diagnose and repair the problem For more information see Checking the LEDs on page 29 Hot swap drive CRU You can install up to 10 hot swap drive customer repl
71. es and GBICs The Model 3542 2RU storage server supports redundant disk drive loop configurations Each RAID controller has two GBIC ports These GBIC ports are labeled FC Host and FC Expansion Units You can build a redundant drive loop by connecting one or more expansion units to the redundant RAID controllers Then use dual fiber optic cables to connect one expansion unit to another in a daisy chain For more information about adding expansion units see Connecting additional expansion units on page 22 10 IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Note The Model 3542 1RU storage server supports a single Fibre Channel host and drive loop Fibre Channel loop configurations You must determine how the host systems will connect to the storage server You can connect one host system directly to the storage server or connect multiple hosts to the storage server through managed hubs and switches The illustrations in the following sections show common host system configurations Chapter 2 Installing the storage server 11 Redundant host and drive loops The following illustration shows examples of redundant host and drive loop Fibre Channel configurations Note These configurations have host and drive path failover protection and are recommended for high availability
72. g in any manner to the subject matter of this Agreement without regard to conflict of law principles 82 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide Any disputes arising from or in connection with this Agreement will first be resolved by friendly negotiations failing which either of us has the right to submit the dispute to the China International Economic and Trade Arbitration Commission in Beijing the PRC for arbitration in accordance with its arbitration rules in force at the time The arbitration tribunal will consist of three arbitrators The language to be used therein will be English and Chinese An arbitral award will be final and binding on all the parties and will be enforceable under the Convention on the Recognition and Enforcement of Foreign Arbitral Awards 1958 The arbitration fee will be borne by the losing party unless otherwise determined by the arbitral award During the course of arbitration this Agreement will continue to be performed except for the part which the parties are disputing and which is undergoing arbitration EUROPE MIDDLE EAST AFRICA EMEA THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller Warranty Service If you purchase an IBM Machine in Austria Belgium Denmark Estonia Finland France Germany Greece Iceland Ireland Italy Latvia Lithu
73. govern interpret and enforce all of your and IBM s rights duties and obligations arising from or relating in any manner to the subject matter of this Agreement without regard to conflict of law principles Part 2 Country unique Terms AMERICAS BRAZIL Governing Law The following is added after the first sentence Any litigation arising from this Agreement will be settled exclusively by the court of Rio de Janeiro 80 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide NORTH AMERICA Warranty Service The following is added to this Section To obtain warranty service from IBM in Canada or the United States call 1 800 IBM SERV 426 7378 CANADA Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws in the Province of Ontario UNITED STATES Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York ASIA PACIFIC AUSTRALIA The IBM Warranty for Machines The following paragraph is added to this Section The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other similar legislation and are only limited to the extent permitted by the applicable legislation Limitation of Liability The following is added to this Section Where IBM is in breach of a condi
74. he drives on a dry level surface away from magnetic fields Save the packing material and documentation in case you need to return the drives 5 Using the storage management software manually fail the first drive that you want to replace Make sure that e You fail only one drive The software status display shows a failed status for the appropriate drive The amber Drive fault LED on the front bezel below the drive is on Attention Removing the wrong drive can cause data loss Make sure that you remove only the failed drive CRU The Drive fault LED below the failed drive CRU should be on If you remove an active drive accidentally wait at least 30 seconds and then reinstall it Refer to the storage management software for further recovery instructions 6 Usethe procedures in Replacing hot swap drives on page 39 to remove the failed drive Use the procedures in Installing hot swap drives on page 36 to install the new drives into the storage server The new drive automatically reconstructs the data after you install it in the drive slot During data reconstruction the amber Drive fault LED might come on for a few minutes then turn off when the green Drive activity LED begins flashing A flashing Drive activity LED indicates that data reconstruction is in progress Note If your storage subsystem has active hot spares data might not start copying to the new drive until the data is reconstructed on the hot spare This increase
75. iaBdote tiq MANPoOMopies aowaAeiac safety information MMVI mam nas WIP AT 1810 pnw 719 A term k telep t se el tt olvassa el a Biztons gi el r sokat Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza SO REIBEODBUI HERRE HRA lt ESL ess S Ad CA ABS ALYN IIpez ga ce uHCTasIMpa oBoj IpOAyKT npouurajre uguiopMauuyjara 3a Oe3x0eqHOCT Les sikkerhetsinformasjonen Safety Information for du installerer dette produktet Przed zainstalowaniem tego produktu nale y zapozna sie z ksi k Informacje dotycz ce bezpiecze stwa Safety Information Antes de instalar este produto leia as Informa es sobre Seguran a llepen ycTaHoBKO nponykra npoyTuTe NHCTpYKUMN HO TexHnKe 6ezonacHocTn Copyright IBM Corp 2000 2002 iii Pred in tal ciou tohto zariadenia si pecitaje Bezpe nostn predpisy Pred namestitvijo tega proizvoda preberite Varnostne informacije Antes de instalar este producto lea la informaci n de seguridad L s s kerhetsinformationen innan du installerar den h r produkten V IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Statement 1 A A Danger Electrical current from power telephone and communication cables is hazardous To avoid a shock hazard Donot connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm C
76. ich you are entitled to claim damages from IBM including fundamental breach negligence misrepresentation or other contract or tort claim except for any liability that cannot be waived or limited by applicable laws IBM is liable for no more than 1 damages for bodily injury including death and damage to real property and tangible personal property and 2 the amount of any other actual direct damages up to the charges if recurring 12 months charges apply for the Machine that is subject of the claim For purposes of this item the term Machine includes Machine Code and Licensed Internal Code This limit also applies to IBM s suppliers and your reseller It is the maximum for which IBM its suppliers and your reseller are collectively responsible UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE 2 LOSS OF OR DAMAGE TO YOUR RECORDS OR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES LOST PROFITS OR LOST SAVINGS EVEN IF IBM ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Governing Law Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to
77. ies otherwise the following warranties apply only in the country where you acquire the Machine Nothing in this Statement of Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract If you have any questions contact IBM or your reseller The IBM Warranty for Machines IBM warrants that each Machine 1 is free from defects in materials and workmanship and 2 conforms to IBM s Official Published Specifications Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise If a Machine does not function as warranted during the warranty period and IBM or your reseller are unable to either 1 make it do so or 2 replace it with one that is at least functionally equivalent you may return it to your place of purchase and your money will be refunded Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification unsuitable physical or operating environment improper maintenance by you or failure caused by a product 78 IBM FAStT200 and FASIT200 High Availability Storage Servers Installation and User s Guide for which IBM is not responsible The warranty is voided by removal or alteration of Machine or parts identification labels THESE WARRANTIES ARE YOUR EXCLUSIVE W
78. ight result in hazardous radiation exposure A Danger Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 laser statement Class 1 Laser Product Laser Klasse 1 Laser Klass 1 Luokan 1 Laserlaite Appareil A Laser de Classe 1 IEC 825 1 1993 CENELEC EN 60 825 Vi IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Statement 4 A 218 kg 37 lbs 232 kg 70 5 Ibs 255 kg 121 2 lbs CAUTION Use safe practices when lifting Statement 5 A A CAUTION The power control button on the device and the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords are disconnected from the power source A A 202 11 gt Safety Vil Statement 8 AA CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician viii IBM FAStT200 and FAStT200 High Availabili
79. information on the label on the front of the new RAID controller CRU Date of Installation Write today s date Replacement Date Write the date three years from now Install the new RAID controller as shown in the following illustration a Slide the RAID controller all the way into the empty slot b Close both levers until the latch locks into place Attention When you add a second RAID controller the storage management software automatically synchronizes the firmware between the existing controller and the new controller After adding a second RAID controller always use the storage management software to verify the firmware levels and non volatile static random access memory NVSRAM files Insert the GBICs according to the instructions in Installing GBICs on page 17 Connect the Fibre Channel cables using the instructions in Installing fiber optic cables on page 19 For information about connecting the storage server to other devices see Fibre Channel loop configurations on page 11 and Chapter 3 Cabling the storage server on page 17 Chapter 5 Installing and replacing components 51 8 Wait approximately one minute and then check the green Host Loop LED the green Expansion Loop LED and the amber Fault LED on the new RAID controller CRU Ifthe Host loop LED or the Expansion Loop LED is off the RAID controller CRU might not be inserted correctly Remove the CRU and reinsert it Ifthe Fault LED is
80. ing and replacing components 47 To install a hot swap power supply Statement 8 A CAUTION Never remove the cover on a power supply or any part that has the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician 1 Ensure that the ac power switch is off on the power supply that you are installing 48 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide 2 Install the power supply in the storage server as follows a Slide the power supply into the storage server Make sure that the lever is pulled straight out as you slide the power supply into the storage server b Close the lever until the pull ring latch locks in place Make sure that the lever locks into place in the storage server chassis 3 Wrap the strain relief clamp around the power cord approximately 20 cm 8 in from the power supply connection end Attach the power supply nut and tighten it securely Connect the power cord to the AC power connector Lever OU
81. ing the storage server logical drives from the host before the storage server is powered off b Turn off power to the storage server before you turn off power to the expansion units Turn off both power supply switches on the back of the storage server c Turn off power to other supporting devices for example management stations Fibre Channel switches Fibre Channel managed hubs or Ethernet switches Note You do not need to perform this step if you are servicing only the storage server 7 Use the procedures in Replacing hot swap drives on page 39 to remove the drives that you want to replace Use the procedures in Installing hot swap drives on page 36 to install the new drives into the storage server 8 After you install all the new drives check the system documentation for the hardware devices that you intend to power up and then determine the proper startup sequence Use the following power on sequence where applicable a Turn on the power to the supporting devices for example Ethernet switches managed hubs and management stations before the storage server b You must turn on the expansion units before the storage server The controllers might not recognize the correct configuration if the drives are powered up after the storage server For instructions on powering up the expansion units refer to the expansion unit documentation c Turn on the power to the storage server then restart or turn on the pow
82. ith an optional memory module 88 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitness for a particular purpose These products are offered and warranted solely by third parties IBM makes no representations or warranties with respect to non IBM products Support if any for the non IBM products is provided by the third party not IBM Some software may differ from its retail version if available and may not include user manuals or all program functionality Electronic emission notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Properly shielded an
83. ive fault LED is off b Ifthe amber Drive fault LED is completely on and not flashing remove the drive from the unit and wait 10 seconds then reinstall the drive Use the storage management software to configure the drive Update the information in Appendix A Records on page 67 38 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide Replacing hot swap drives Drive problems include any malfunctions that delay interrupt or prevent successful I O activity between the hosts and the hard disk drives This includes transmission problems between the host controllers the RAID controllers and the drives This section explains how to replace a failed drive Attention Failure to replace the drives in their correct bays might result in loss of data If you are replacing a drive that is part of a RAID level 1 or RAID level 5 logical drive ensure that you install the replacement drive in the correct bay Use the following procedure to replace host swap drives 1 4 5 Check the hardware and software documentation that is provided with the system to see if there are restrictions regarding hard disk drive configurations Some system Fibre Channel configurations might not allow mixing different drive capacities or types within an array Check the storage management software for recovery procedures for a drive that has failed Follow the steps in the software procedure before continuing with thi
84. ject matter of this Statement without regard to conflict of laws principles as well as Country unique terms and competent court for this Statement are those of the country in which the warranty service is being provided except that in 1 Albania Bosnia Herzegovina Bulgaria Croatia Hungary Former Yugoslav Republic of Macedonia Romania Slovakia Slovenia Armenia Azerbaijan Belarus Georgia Kazakhstan Kyrgyzstan Moldova Russia Tajikistan Turkmenistan Ukraine and Uzbekistan the laws of Austria apply 2 Estonia Latvia and Lithuania the laws of Finland apply 3 Algeria Benin Burkina Faso Cameroon Cape Verde Central African Republic Chad Congo Djibouti Democratic Republic of Congo Equatorial Guinea France Gabon Gambia Guinea Guinea Bissau Ivory Coast Lebanon Mali Mauritania Morocco Niger Senegal Togo and Tunisia this Agreement will be construed and the legal relations between the parties will be determined in accordance with the French laws and all disputes arising out of this Agreement or related to its violation or execution including summary proceedings will be settled exclusively by the Commercial Court of Paris 4 Angola Bahrain Botswana Burundi Egypt Eritrea Ethiopia Ghana Jordan Kenya Kuwait Liberia Malawi Malta Mozambique Appendix D Warranty information 83 84 Nigeria Oman Pakistan Qatar Rwanda Sao Tome Saudi Arabia Sierra Leone Somalia Tanzania Uganda United Arab Emir
85. kVA Maximum configuration 0 37 kVA Environment Airtemperature Storage server on 10 to 35 C 50 to 95 F Altitude 0 to 914 m 3000 ft Storage server on 10 to 32 C 50 to 90 F Altitude 914 m 3000 ft to 2133 m 7000 ft Humidity 8 to 80 Acoustical noise emissions values For open bay 0 drives installed and typical system configurations 8 hard disk drives installed Sound power idling 6 3 bels open bay 6 5 bels typical Sound power operating 6 3 bels open bay 6 8 bels typical Sound pressure idling 47 dBA open bay 65 dBA typical Sound pressure operating 47 dBA open bay 68 dBA typical These levels are measured in controlled acoustical environments according ISO 7779 and are reported in accordance with ISO 9296 The declared sound power levels indicate an upper limit below which a large portion of machines operate Sound pressure levels in your location might exceed the average 1 meter values stated because of room reflections and other nearby noise Chapter 1 Introduction 7 8 IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Chapter 2 Installing the storage server This chapter contains information about installing the storage subsystem configuration and preparing to install the storage server in a rack Storage subsystem configuration
86. le parts inside these components If you suspect a problem with one of these parts contact a service technician To remove a hot swap power supply 1 Turn off the ac power switch Lever O um 1 fi O uj I s 1st H H Q ol as TA AC power Strain AC power connector relief clamp switch Unplug the power cord from the electrical outlet Disconnect the power cord from the ac power connector on the power supply Remove the nut and strain relief clamp from the rear of the power supply ak oO N Remove the power supply from the storage server as follows a Grasp the pull ring on the power supply lever and squeeze the latch to release it b Pull the lever open and remove the power supply Installing a hot swap power supply Note When replacing a power supply that has failed ensure that the power supply latch is mounted on the side of the power supply that faces the middle of the storage server If it is not remove the lever screw flip the lever over and tighten the screw on the opposite side Chapter 5 Install
87. llowing illustration 56 IBMFASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide 10 11 12 13 14 Battery access panel Lift the old battery out of the RAID controller CRU Note If you cannot lift out the battery turn over the RAID controller and hold it upside down so that the battery is close above a flat surface and let it fall out Do not let the battery pull on the battery harness Disconnect the battery harness on the old battery from the two pin connector on the controller board and remove the battery as shown in the following illustration Battery Battery harness Two pin connector Connect the battery harness on the new battery to the two pin connector on the controller board Position the battery inside the RAID controller and replace the battery access panel Put the new battery label on the front of the RAID controller over the old battery label The location of the battery label is shown in the following illustration Chapter 5 Installing and replacing components 57 15 Ethernet address label Battery access panel on bottom Battery label Write the battery replacement information on the label on the front of the new RAID controller CRU Date of Installation Write today s date e Replacement Date Write the date three years from now CONTAINS SEALED LEAD BATTERY BATTERY MUST BE RECYCLED C
88. move all features parts options alterations and attachments not under warranty service You also agree to 1 ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange 2 obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own and Appendix D Warranty information 79 3 where applicable before service is provided a follow the problem determination problem analysis and service request procedures that IBM or your reseller provides b secure all programs data and funds contained in a Machine c provide IBM or your reseller with sufficient free and safe access to your facilities to permit them to fulfill their obligations and d inform IBM or your reseller of changes in a Machine s location IBM is responsible for loss of or damage to your Machine while it is 1 in IBM s possession or 2 in transit in those cases where IBM is responsible for the transportation charges Neither IBM nor your reseller is responsible for any of your confidential proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all such information from the Machine prior to its return Limitation of Liability Circumstances may arise where because of a default on IBM s part or other liability you are entitled to recover damages from IBM In each such instance regardless of the basis on wh
89. n CRUS circulate air inside the unit by pulling in air through the vents on the front of the drive CRUs and pushing out air through the vents in the back of each fan CRU If two fans fail or the fans cannot maintain an internal temperature below 70 C 158 F the power supplies in the unit will automatically shut down an overtemperature condition If this occurs you must cool the unit and restart it See Restoring power after an overtemperature shutdown on page 28 Attention The fans in the storage server draw in fresh air and force out hot air These fans are hot swappable and redundant however when one fan fails the fan CRU must be replaced within 48 hours to maintain redundancy and optimum cooling When you replace the failed fan CRU be sure to install the second fan CRU within 10 minutes to prevent any overheating due to the lack of the additional fan CRU Fan CRU Latch Handle Fault LED mt I mt f 4 srt O E J m I Q EX f i Fault LED Latch Handle Fan CRU Fan CRUs The two fan CRUs are hot swa
90. need to return the battery Note The battery comes with a new battery label You will need this label later in the procedure Review all documentation that comes with the new battery for updated replacement procedures and other information Use the storage management software to locate the RAID controller containing the failed battery the RAID controller Fault LED might be on Label each cable that connects to the RAID controller that contains the battery that has failed This ensures that all cables will be properly reconnected to the RAID controller after you replace the battery If you have redundant RAID controllers dual controller configuration use the storage management software to take offline the RAID controller that contains the battery that has failed Attention To prevent data loss if you have a single controller configuration you must shutdown your system before you can replace the RAID controller battery For the proper shutdown sequence see Turning off the storage server on page 25 From the RAID controller that contains the battery that has failed remove the Fibre Channel cables and then the GBICs For more information see Working with GBICs and fiber optic cables on page 17 Remove the RAID controller as described in Replacing a RAID controller on page 52 Using a Phillips head screwdriver remove the eight screws from the battery access panel on the bottom of the RAID controller CRU as shown in the fo
91. nsmitters are installed note the following Donot remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure A Danger Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam To install a GBIC do the following 1 Remove the protective cap from the GBIC as shown in the following illustration GBIC Protective cap 2 Ifthe GBIC that you are installing has a metal latch move the latch to the unlocked center position 18 IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide 3 Insert the GBIC into the host or expansion port on the RAID controller as shown in the following illustration 4 After the GBIC is inserted into the port completely rotate the GBIC latch outward to the locked position flush with the rear of the GBIC Installing fiber optic cables Attention To avoid damage to your fiber optic cables follow these guidelines Do not route the cable along a folding cable management arm When attaching fiber optic cables
92. ntory checklist 3 L laser cautions vi LEDs cache battery 34 fan 32 hard disk drive 30 power supply 32 RAID controller 30 storage server 30 troubleshooting 63 lever on power supply changing location 47 loop configurations non redundant 14 overview 11 partially redundant 13 redundant 12 managed hub in Fibre Channel loop configurations 11 12 13 14 using to connect host to RAID controller 20 memory cache cache active LED 33 size of 33 N noise emission values of storage server 7 non redundant host and drive loops 14 notes important 88 notices electronic emission 89 FCC Class A 89 safety information iii static sensitive precautions 35 used in this book xviii O operating specifications of storage server 7 overtemperature condition shutdown 28 P partially redundant host and drive loops 13 power cords connecting 21 power on sequence storage server 25 power supply changing lever location 47 installing 47 LEDs 32 overview 45 removing 47 strain relief clamp 46 publications related xviii R rack mounting instructions for storage server 69 RAID controller adding second 50 cache battery 34 connecting Ethernet cable to 21 connecting host to 20 connecting RS 232 serial cable 21 LEDs 30 overview 49 removing bay cover 50 replacing 52 recycling the cache battery 58 redundant host and drive loops 12 related publications xviii removing components fiber optic cable 20 GBIC 20
93. on the Host loop LED and the Expansion loop LED stay off or any other Fault LED is on refer to the storage management software for problem determination Refer to the storage management software online help for instructions about downloading the redundant 3542 2RU NVSRAM files and bringing the controller online Replacing a RAID controller When instructed to do so by the storage management software replace a RAID controller that has failed Note The replacement RAID controller CRU does not come with a RAID controller cache battery installed You must remove the cache battery that is inside the existing RAID controller that you are replacing and install that battery inside the replacement RAID controller CRU The steps to remove and replace the battery are included in the following procedure To replace a RAID controller do the following 1 Check the storage management software for instructions on RAID controller failure recovery procedures Follow the steps provided in the software documentation before continuing with step 2 If you have redundant RAID controllers dual controller configuration use the storage management software to take the RAID controller that has failed offline Attention To prevent data loss if you have a single controller configuration you must shutdown your system before you can replace the RAID controller For the proper shutdown sequence see Turning off the storage server on page 25 Label e
94. onnect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product When possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF 2 First attach all cables to devices 2 First remove power cords from outlet 3 Attach signal cables to connectors 3 Remove signal cables from connectors 4 Attach power cords to outlet 4 Remove all cables from devices 5 Turn device ON Safety V Statement 3 A CAUTION When laser products such as CD ROMs DVD drives fiber optic devices or transmitters are installed note the following Donot remove the covers Removing the covers of the laser product could result in exposure to hazardous laser radiation There are no serviceable parts inside the device Use of controls or adjustments or performance of procedures other than those specified herein m
95. ost loop is down not turned on or not connected AGBIC has failed or the host port is not occupied The RAID controller circuitry has failed or the RAID controller has no power Cache active Green Q On There is data in the RAID controller cache Off One of the following situations has occurred There is no data in cache There are no cache options selected for this array The cache memory has failed or the battery has failed Battery Green On Normal operation Flashing The battery is recharging or performing a self test Off The battery or battery charger has failed um uere Expansion Amber port bypass Off Normal operation On One of the following situations has occurred The expansion port is not occupied The Fibre Channel cable is not attached to an expansion unit The attached expansion unit is not turned on AGBIC has failed a Fibre Channel cable has failed or a GBIC has failed on the attached expansion unit Expansion Green n loop On Normal operation Off The RAID controller circuitry has failed or the RAID controller has no power No icon 10BT Green No icon 100BT If the Ethernet connection is 10BASE T The 10BT LED is on 100BT LED flashes faintly If the Ethernet connection is 100BASE T 10BT LED is off 100BT LED is on If there is no Ethernet connection Both LEDs are off
96. ou are restarting the system after a normal shutdown wait at least 10 seconds before you turn on the power using the power on sequence in step 2 2 Check the system documentation for the hardware devices that you intend to power up and then determine the proper startup sequence Use the following power on sequence where applicable a Turn on the power to the supporting devices for example Ethernet switches managed hubs and management stations before the storage server b You must turn on the expansion units before the storage server The controllers might not recognize the correct configuration if the drives are powered up after the storage server For instructions on powering up the expansion units refer to the expansion unit documentation c Turn on the power to the storage server then restart or turn on the power to the host 3 Turn on the power to each device based on the power on sequence in step 2 To turn on power to the storage server turn on the power supply switches on the back of the storage server You must turn on both power supply switches to take advantage of the redundant power supplies 4 Use the storage management software and the Fault LEDs to check the overall status of the storage server and its components All LEDs should be green on the front of the storage server If they are not use the storage management software to diagnose the problem see Monitoring status through software on page 28 Note Th
97. owing the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system also describes the diagnostic tests that you can perform Most xSeries and IntelliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or program Using the documentation Information about your IBM xSeries or IntelliStation system and preinstalled software if any is available in the documentation that comes with your system That documentation includes printed books online books README files and help files See the troubleshooting information in your system documentation for instructions for using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates To access these pages go to http www ibm com pc support and follow the instructions Also you can order publications through the IBM Publications Ordering System at http www elink ibmlink ibm com public applications publications cgibin pbi cgi Getting help and information f
98. pecifications of storage server 7 electrical safety v electronic emission Class A notice 89 emergency shutdown performing 27 restoring power 28 environmental specifications of storage server 7 Ethernet address label on RAID controller 50 connecting to RAID controller 21 ports 6 expansion unit connecting to storage server 22 turning on before storage server 25 42 F fan LEDs 32 overview 44 replacing 45 FCC Class A notice 89 features of the storage server 2 fiber optic cable installing 19 precautions 19 removing 20 Fibre Channel connections 10 loop configurations 1 1 filler panel on HDD 36 filler piece in slim drive 37 G GBIC installation tips 17 installing 17 removing 20 H hard disk drive adding larger capacity 40 filler panel 36 filler piece 37 installing hot swap 36 93 LEDs 30 overview 35 replacing all at same time 40 41 replacing hot swap 39 replacing one at a time 40 42 slim drive 36 hardware Ethernet address label 50 host connecting to RAID controller 20 host adapter connecting to RAID controller 20 host and drive loop configuration examples non redundant 14 partially redundant 13 redundant 12 hub See managed hub 20 humidity specifications of storage server 7 IBM 78 IBM Statement of Limited Warranty 78 installing components adding second RAID controller 50 fan 45 fiber optic cable 19 GBIC 17 hard disk drives 36 power supply 47 RAID controller 52 interface ports and switches 5 inve
99. power supply 47 RAID controller bay cover 50 RAID controller cache battery 54 94 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide replacing components cache battery 56 fan 45 RAID controller 52 restoring power after emergency shutdown 28 after unexpected shutdown 27 RS 232 serial port 6 21 S safety requirements electrical v laser cautions vi 18 shutdown sequence storage server 25 slim drive 36 specifications for operating storage server 7 static sensitive devices handling 35 static sensitive precautions 35 storage server components back view 5 front view 4 hard disk drives 35 installing power supply 47 power supply 45 replacing RAID controller 52 emergency shutdown 27 features 2 Fibre Channel connections 10 interface ports and switches 5 inventory checklist 3 LEDs 30 32 mounting in a rack 69 operating specifications 7 overtemperature shutdown 28 restoring power after emergency shutdown 28 restoring power after overtemperature shutdown 28 restoring power after unexpected shutdown 27 turning off 25 turning on 25 storage subsystem configuration installing 15 storage management software installing 21 using to monitor storage server status 28 strain relief clamp on power supply 46 T temperature specifications of storage server 7 trademarks 88 troubleshooting 63 turning off the storage server 25 turning on the storage server on 25 U United States electronic
100. ppable and redundant Fault LEDs These amber LEDs light when a fan failure occurs 44 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide Latches and handles Use the latches and handles to remove or install the fan CRUs Attention Do not run the storage server without adequate ventilation and cooling because it might cause damage to the internal components and circuitry Both fan units must always be in place even if one is not functioning properly to maintain proper cooling Use the following procedure to replace a hot swap fan 1 Check the LEDs on the back of the storage server 2 Ifthe amber Fault LED is on remove the fan CRU that has failed a Slide the latch to unlock the fan CRU b Usethe handle black knob to pull the fan from the storage server 3 Install the new fan unit a Place the fan CRU in front of the fan slot b Hold the latch open and slide the fan all the way into the slot If the fan does not go into the bay rotate it 180 Ensure that the latch is on the side closest to the center of the storage server c Release the latch If the lever remains open pull back on the fan slightly and then push it in again until the latch snaps into place 4 Checkthe LEDs The Fault LEDs turn off after a few seconds if they remain on refer to Troubleshooting on page 63 Working with hot swap power supplies The storage server power system consists of two power s
101. procedure to turn off the power 1 Before proceeding use the storage management software to determine the status of the system components and special instructions The operating system software might require you to perform other procedures before you turn off the power 2 Use the storage management software to check the status of the storage server Correct problems that are reported before you turn off the power 3 Do the following a Stop all I O activity to the storage server and attached expansion units Make sure that All of the green Drive active LEDs on the front of the storage server and on all attached expansion units are not flashing The green Cache active LEDs on the back of the storage server are off b If applicable use the operating system software to disconnect the storage server logical drives from the host before the storage server is powered off Attention To turn off all power to the storage server you must turn off both power supply switches and disconnect both power cords Use the procedure in step 4 for the proper shutdown sequence 4 Turn off the power to each device based on the following shutdown sequence a Turn off power to the host before the storage server If the host must stay powered on to support an existing network refer to the operating system documentation for information about disconnecting the storage server logical drives from the host before the storage server is powered off
102. r Interference VCCI statement 90 X IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Power cords Contents xi Xii IBM FAStT200 and FASIT200 High Availability Storage Servers Installation and User s Guide Figures 1 Host agent managed storage subsystems sse 9 2 Direct managed storage subsystems sssseeeee eene 10 3 Redundant host and drive Fibre Channel loop configurations 12 4 Partially redundant host Fibre Channel loop and redundant drive Fibre Channel loop configurations 5 rene rettet e eee ee eerte rdiet hens 13 5 Non redundant host and drive Fibre Channel loop configurations 14 6 Storage server LEDs front er ente tette tete tee dte tante 29 7 RAID controller LEDS sse nennen enne 30 8 Fan and power supply LEDS reiia ra a EE EEEE AA eene 32 Copyright IBM Corp 2000 2002 xiii XiV IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Tables Tz Features at a glance ootis wre eda ss Ad anal ain 2 2 Model 3542 2RU storage server operating specifications 7 3 Storage server LEDS front eeessesssssssseseeeee eee ennt 30 4 RAID Controller LEDS enne enne aai entren nnne 30 By Fam LED 152i nlsi hen te ee hee tee pia aet 32 6 Powers pply LEDS ae e
103. re this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this publication to non IBM Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you COPYRIGHT INTERNATIONAL BUSINESS MACHINES CORPORATION 2000 2002 All rights reserved Note to U S Government Users Documentation related to restricted rights Use duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp Copyright IBM Corp 2000 2002 87 Trademarks The following terms are trademarks of International Business Machines Corporation in the United States other countries or both Alert on LAN ServeRAID e business logo ServerGuide HelpCenter ServerProven HelpWare Update Connector IBM Wake on LAN Netfinity Predictive Failure Analysis Microsoft Windows
104. reinstall the drive 7 Return to normal operation Upgrading drives You can upgrade drives in two ways Adding drives to empty slots in the storage server see Installing hot swap drives on page 36 Replacing existing drives with larger capacity drives Adding larger capacity drives This section provides guidelines for upgrading the drives in the storage server Read the software documentation and this entire section to determine if you should use this procedure use a modified version of this procedure or use a different procedure that is provided by your operating system nstructions that are provided with your software should supersede anything stated in this book There are two methods for upgrading drives Replacing all the drives at the same time This method requires that you back up the data on the affected drives and then turn off the storage server After replacing all the drives you must reconfigure the new drives and restore data from backup See the procedure in Replacing all drives at the same time on page 41 This is the safest way to exchange drives without losing data However this method might take a long time to complete because of the backup reconfiguration and restoration processes In addition other users are not able to use the storage server or any expansion units attached to the storage server until you finish the procedure You must use this method on RAID 0 logical drives Replacing the
105. resented in such proceedings in the English language The number of arbitrators shall be three with each side to the dispute being entitled to appoint one arbitrator Appendix D Warranty information 81 The two arbitrators appointed by the parties shall appoint a third arbitrator before proceeding upon the reference The third arbitrator shall act as chairman of the proceedings Vacancies in the post of chairman shall be filled by the president of the ICC Other vacancies shall be filled by the respective nominating party Proceedings shall continue from the stage they were at when the vacancy occurred If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days of the date the other party appoints its the first appointed arbitrator shall be the sole arbitrator provided that the arbitrator was validly and properly appointed The English language version of this Agreement prevails over any other language version HONG KONG AND MACAU Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of Hong Kong Special Administrative Region INDIA Limitation of Liability The following replaces items 1 and 2 of this Section 1 liability for bodily injury including death or damage to real property and tangible personal property will be limited to that caused by IBM s negligence 2 asto any other actual damage arising in any situation involving
106. restore data on the drives later in this procedure Attention When you handle static sensitive devices take precautions to avoid damage from static electricity For details about handling static sensitive devices see Handling static sensitive devices on page 35 4 Unpack the new drives Set the drives on a dry level surface away from magnetic fields Save the packing material and documentation in case you need to return the drives 5 Dothe following a Stop all I O activity to the storage server and attached expansion units Make sure that 1 All of the green Drive activity LEDs on the front of the storage server and on all attached expansion units are not flashing 2 The green Cache active LEDs are off on the front of the RAID controllers b If applicable use the operating system software to disconnect the storage server logical drives from the host before the storage server is powered off Attention To turn off all power to the storage server you must turn off both power supply switches and disconnect both power cords Use the procedure in step 6 on page 42 for the proper shutdown sequence Chapter 5 Installing and replacing components 41 6 Turn off the power to each device based on the following shutdown sequence a Turn off power to the host before the storage server If the host must stay powered on to support an existing network refer to the operating system documentation for information about disconnect
107. rom the World Wide Web On the World Wide Web the IBM Web site has up to date information about IBM xSeries and IntelliStation products services and support The address for IBM xSeries information is http www ibm com eserver xseries The address for IBM IntelliStation information is http www ibm com pc intellistation You can find service information for your IBM products including supported options at http www ibm com pc support If you click Profile from the support page you can Copyright IBM Corp 2000 2002 75 76 create a customized support page The support page has many sources of information and ways for you to solve problems including Diagnosing problems using the IBM Online Assistant Downloading the latest device drivers and updates for your products e Viewing Frequently Asked Questions FAQ e Viewing hints and tips to help you solve problems Participating in IBM discussion forums e Setting up e mail notification of technical updates about your products Software service and support Through IBM Support Line you can get telephone assistance for a fee with usage configuration and software problems with xSeries servers IntelliStation workstations and appliances For information about which products are supported by Support Line in your country or region go to http www ibm com services sl products For more information about Support Line and other IBM services go to http www ibm com se
108. rtemperature condition 1 Make sure that the power supply switches on the back of the storage server are turned off 2 Do whatever is necessary to cool the unit replace the fans use external fans to cool the room and so on 3 Check all components and cables for visible damage Do not start the storage server if you find evidence of damage 4 Complete step 2 on page 25 to determine the proper power on sequence for your system 5 When the internal temperature of the storage server is below 45 C 113 F complete steps 3 and 4 on page 25 to turn on power to the devices in your system and to check the status of the storage server Monitoring status through software Use the storage management software to monitor the status of the storage server Run the software constantly and check it frequently The storage management software provides the best way to diagnose and repair storage server failures The software can help you Determine the nature of the failure Locate the failed component Determine the recovery procedures to repair the failure Although the storage server has fault LEDs these lights do not necessarily indicate which component has failed or needs to be replaced or which type of recovery procedure that you must perform In some cases such as loss of redundancy in various components the fault LED does not turn on Only the storage management software can detect the failure 28 IBM FASIT200 and FASIT20
109. rvices or go to http www ibm com planetwide for support telephone numbers Hardware service and support You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller if your reseller is authorized by IBM to provide warranty service Go to http www ibm com planetwide for support telephone numbers In the U S and Canada hardware service and support is available 24 hours a day 7 days a week In the U K these services are available Monday through Friday from 9 a m to 6 p m IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Appendix D Warranty information This appendix contains the warranty period for your product information about obtaining warranty service and support and the IBM Statement of Limited Warranty Warranty period Contact your place of purchase for warranty service information Some IBM Machines are eligible for on site warranty service depending on the country or region where service is performed Machine IBM FAStT200 and IBM FAStT200 High Availability Storage Servers Warranty period Three years Warranty service and support With the original purchase of an IBM server product you have access to extensive support During the IBM Machine warranty period you may call IBM or your reseller for problem determination assistance under the terms of the IBM Statement of Limited Warranty The following services
110. ry settings before assuming a hardware failure The following illustration shows the location of the Cache active LED on the front of the RAID controller Cache active LED O O O O Chapter 4 Operating the storage server 33 RAID controller cache battery 34 Each RAID controller contains a sealed rechargeable 4 volt lead acid battery This battery provides cache backup for up to three days in the event of a power loss The service life of the battery is three years after which time the battery must be replaced Refer to the storage management software for information on how to view and set the battery expiration date Each RAID controller has a green Battery LED on the back that indicates the battery status as follows The LED is on and remains steady when the battery is fully charged The LED flashes when the battery is charging or performing a self test The LED is off if the battery or the battery charger has failed The battery performs a self test at startup and every 25 hours thereafter during which time the Battery LED flashes If necessary the battery begins recharging at that time If the battery fails the self test the Battery LED turns off indicating a battery fault Data caching starts after the battery completes the startup tests The following illustration shows the location of the Battery
111. ry information that is provided in this chapter go to Chapter 2 Installing the storage server on page 9 to begin the installation process Note Throughout this book the term storage server refers to both the IBM FAStT200 Storage Server Model 3542 1RU and the IBM FAStT200 HA Storage Server Model 3542 2RU Model specific information is noted where applicable Copyright IBM Corp 2000 2002 1 Features at a glance The following table summarizes the features of the storage server For a list of the operating specifications such as weight height and heat output see Operating specifications on page 7 Table 1 Features at a glance General Modular components High capacity disk drives RAID controllers Power supplies Cooling fans Technology Support for disk arrays Support for clustering Fibre Channel host interface Redundant data storage cooling system power system and RAID controllers Hot swap technology for drives power supplies fans and RAID controllers e User interface Built in power activity and fault Light Emitting Diodes LEDs Identification labeling on customer replaceable units CRUS rear LEDs switches and connectors Easy to replace drives power supplies RAID controllers and fans Disk drive storage Maximum drives per storage server 10 RAID controllers Technology and interfaces Fibre Channel
112. s procedure Determine the location of the drive that you want to remove Attention Never hot swap a drive CRU when its green Activity LED is flashing Hot swap a drive CRU only when its amber Drive fault LED is on and not flashing or when the drive is inactive with the green Activity LED on and not flashing Remove the drive CRU a Press on the inside of the bottom of the tray handle to release the blue latch Ej b Pullthe handle EJ on the tray E out into the open position Lift the drive CRU partially out of the bay To avoid possible damage to the drive El wait at least 20 seconds before fully removing the drive CRU from the storage server to allow for the drive to spin down e Verify that there is proper identification such as a label on the drive CRU and then slide it completely out of the storage server f If you are replacing a slim drive ensure that the filler piece remains in place for use with the new drive Install the new drive CRU Chapter 5 Installing and replacing components 39 a Gently push the drive CRU into the empty bay until the tray handle H touches the storage server bezel b Push the tray handle H down into the closed latched position 6 Check the drive LEDs a When adrive is ready for use the green Activity LED is on and the amber Drive fault LED is off b If the amber Drive fault LED is on and not flashing remove the drive from the unit and wait 10 seconds then
113. s the time that is required to complete the procedure Chapter 5 Installing and replacing components 43 7 Check the green Drive activity LED and the amber Drive fault LED below the new drive CRUs Make sure that the Drive activity LEDs are on and the Drive fault LEDs are off Note The Drive fault LEDs might flash intermittently while the drives spin up e Ifthe Drive activity LED is off the drive CRU might not be installed correctly Remove the drive CRU wait 30 seconds and then reinstall it Ifthe Drive fault LED stays on or the Drive activity LED stays off the new drive might be faulty Refer to the storage management software for problem determination 8 Usethe storage management software to monitor the status of the new drive and the progress of the data reconstruction Wait for data reconstruction to finish the Drive activity LED stops flashing Note The Drive activity LED will continue to flash after reconstruction is finished if there is I O activity to that drive In that case use the host software to determine if the data reconstruction is finished 9 When reconstruction is finished on the new drive repeat step 5 on page 43 through step 8 for each additional drive that you want to install 10 Use the storage management software to configure the additional space on the new drives Working with hot swap cooling fans The storage server cooling system consists of two fan CRUS each containing two fans The fa
114. shuts down if the temperature rises to 70 C 158 F There is a general power failure or a loss of power to the unit You are forced to shut down the storage server without performing the normal shutdown procedures listed in Turning off the storage server on page 25 because of an emergency situation Attention To avoid damage to the hardware take special care when restarting your system after an unexpected shutdown If the storage server shuts down unexpectedly but there is still power to the site use the storage management software to determine if the storage server has overheated f an overtemperature condition is indicated use the procedure in Restoring power after an overtemperature shutdown on page 28 to restart the storage server Ifthe storage server has shut down because of a power failure or an emergency shutdown use the procedure in Restoring power after an emergency shutdown on page 28 to restart the storage server Performing an emergency shutdown Attention Emergency situations might include fire flood extreme weather conditions or other hazardous circumstances If a power outage or emergency situation occurs always turn off all power switches on all computing equipment This will help safeguard your equipment from potential damage due to electrical surges when power is restored If the storage server loses power unexpectedly it might be due to a hardware failure in the power system or midplane
115. sse 14 Installing the storage subsystem configuration 0 05 15 Getting started eee teen eens 15 Chapter 3 Cabling the storage server 0 00 cece eee 17 Working with GBICs and fiber optic cables llis 17 Installing GBIOS s ini nnen dda ae o Rgece eee ee ge ge ex 17 Installing fiber optic cables 0 0002 eee 19 Connecting hosts to the RAID controllers 20 Connecting secondary interface cables llle 21 Installing the storage management software 2 0002 cece eee eee 21 Power Cabling 2 carrie a aa EE EI peur Ss pEER Seed NER ped 21 Connecting additional expansion unitS 0 0 000 eas 22 Chapter 4 Operating the storage server 0 000 e neces 25 Turning the storage server on and off 0000 eee 25 Turning on the storage Server 2 eae 25 Turning off the storage server l l ees 25 Restoring power after an unexpected shutdown 2 00000000ee 27 Performing an emergency shutdown 00 0 cee eee esee 27 Restoring power after an emergency shutdown llle 28 Restoring power after an overtemperature shutdown sss 28 Monitoring status through software eee 28 Ghecking the EEDS zc eripe ges tote Sid eg Sit eed vac Een Ree 29 Cache memory and RAID controller battery llli iles 33 Gache memoty s etd oet emet ek V hae eet mel cm aides 33 RAID controller cache battery 0
116. t install at least one management station The management station can be the host or a workstation on the Ethernet network A management station will have the client software installed Attach Ethernet cables to each management station one pair per storage server You will connect the cables to each controller later when you install the storage server The following illustration shows the direct management method Controller cae Controller Host computer Fibre Channel I O path Controller i Note The client software is installed on one or more Controller bored management systems or on the host computer Storage subsystems Ethernet Management station Figure 2 Direct managed storage subsystems Fibre Channel connections The storage server Fibre Channel consists of a host Fibre Channel loop and a drive Fibre Channel loop The host Fibre Channel loop provides the fibre path for host attachment It can consist of Fibre Channel cables GBICs host bus adapters Fibre Channel switches Fibre Channel managed hubs and RAID controllers The drive Fibre Channel loop provides the fibre path to the hard disk drives HDDs The drive Fibre Channel loop consists of Fibre Channel HDDs and optional drive expansion units Fibre Channel cabl
117. tall the components that you removed then refer to your storage server documentation to complete your installation Store this information with your storage server documentation for future use Appendix B Rack mounting template and instructions 73 74 IBMFASIT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Appendix C Getting help and technical assistance If you need help service or technical assistance or just want more information about IBM products you will find a wide variety of sources available from IBM to assist you This appendix contains information about where to go for additional information about IBM and IBM products what to do if you experience a problem with your xSeries or IntelliStation system and whom to call for service if it is necessary Before you call Before you call make sure that you have taken these steps to try to solve the problem yourself e Check all cables to make sure that they are connected e Check the power switches to make sure that the system is turned on Use the troubleshooting information in your system documentation and use the diagnostic tools that come with your system e Goto the IBM Support Web site at http www ibm com pc support to check for technical information hints tips and new device drivers Use an IBM discussion forum on the IBM Web site to ask questions You can solve many problems without outside assistance by foll
118. that are provided with your server and software Most computers operating systems and application programs come with information that contains troubleshooting procedures and explanations of error messages and error codes The information that comes with your server also describes the diagnostic tests that you can perform If you suspect a software problem refer to the information for the operating system or application program Calling for service Please have the following information ready Machine type model and serial number Description of the problem e Exact wording of any error messages Hardware and software configuration information For more information about getting help from IBM see Appendix C Getting help and technical assistance on page 75 IBM Statement of Limited Warranty Z125 4753 06 8 2000 Part 1 General Terms This Statement of Limited Warranty includes Part 1 General Terms and Part 2 Country unique Terms The terms of Part 2 replace or modify those of Part 1 The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use and not for resale from IBM or your reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whether pre loaded with the Machine installed subsequently or otherwise Unless IBM specif
119. the port and then connect a Fibre Channel cable Ethernet port The Ethernet port is for an RJ 45 10 BASE T or 100 BASE T Ethernet connection Use the Ethernet connection to directly manage storage subsystems Expansion port The expansion port is used to connect additional expansion units to the RAID controllers You first insert a GBIC into the port and then connect a Fibre Channel cable RS 232 port The RS 232 port is a TJ 6 modular jack and is used for an RS 232 serial connection The RS 232 port is used by service personnel to perform diagnostic operations on the RAID controllers An RS 232 cable comes with the storage server IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Operating specifications The following table summarizes the operating specifications of the storage server Table 2 Model 3542 2RU storage server operating specifications Size with front panel and without mounting rails Depth 57 5 cm 22 6 in Height 13 2 cm 5 2 in Width 48 cm 18 9 in Weight Standard storage server as shipped 25 74 kg 56 7 Ib Typical storage server fully configured 37 65 kg 83 Ib Electrical input Sine wave input 50 to 60 Hz is required Input voltage Low range Minimum 90 V ac Maximum 136 V ac High range Minimum 198 V ac Maximum 264 V ac Input kilovolt amperes kVA approximately Minimum configuration 0 06
120. the storage server you can connect additional expansion units You can do this at any time after you install the storage server even while it is turned on and processing data You can even install one expansion unit now and an additional expansion unit later Attention You can add only new expansion units to the storage server This means that there must be no existing configuration information on the expansion unit you want to install If the expansion unit that you want to install currently contains logical drives or configured hot spares you must delete them before connecting the expansion unit to the storage server To connect an additional expansion unit do the following 1 Follow the instructions in your expansion unit installation manual to set up and mount the new expansion unit 2 Use the following procedure and illustration to connect a single expansion unit to the storage server a Use a fiber optic cable to connect to the FC Expansion Units port on the left RAID controller in the storage server to the In port on the left ESM board of the expansion unit b Usea second fiber optic cable to connect the FC Expansion Units port on the right RAID controller in the storage server to the Out port on the right ESM board of the expansion unit c Ensure that the left and right ESM board IDs switch settings are set to an identical value Left ESM board Right ESM board In port Out port
121. thin your storage server even if one fan CRU is not operational Hot swap power supplies The storage server comes with two hot swap power supplies Both power supplies must be installed to maintain proper cooling Interface ports and switches The following illustration shows the ports and switches on the back of the storage server Chapter 1 Introduction 5 6 RS 232 port RS 232 port Expansion port Ethernet port Ethernet port Host port Host port Expansion port I i I I 1 IP I DIL fr E 9 oo 7 oT O O sM l D GUI a o f li V AC power AC power AC power AC power connector switch RAID controllers connector switch RAID controller Each RAID controller contains several connectors and LEDs Each controller has one host port and one expansion port for connecting the storage server to hosts or expansion units You first insert GBICs into the ports and then connect the Fibre Channel cables Host port The host port is used to connect a Fibre Channel cable from the host system You first insert a GBIC into
122. tion or warranty implied by the Trade Practices Act 1974 or other similar legislation IBM s liability is limited to the repair or replacement of the goods or the supply of equivalent goods Where that condition or warranty relates to right to sell quiet possession or clear title or the goods are of a kind ordinarily acquired for personal domestic or household use or consumption then none of the limitations in this paragraph apply Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State or Territory CAMBODIA LAOS AND VIETNAM Governing Law The following replaces laws of the country in which you acquired the Machine in the first sentence laws of the State of New York The following is added to this Section Disputes and differences arising out of or in connection with this Agreement shall be finally settled by arbitration which shall be held in Singapore in accordance with the rules of the International Chamber of Commerce ICC The arbitrator or arbitrators designated in conformity with those rules shall have the power to rule on their own competence and on the validity of the Agreement to submit to arbitration The arbitration award shall be final and binding for the parties without appeal and the arbitral award shall be in writing and set forth the findings of fact and the conclusions of law All proceedings shall be conducted including all documents p
123. to a device on slide rails leave enough slack in the cable so that it does not bend to a radius smaller than 76 mm 3 in when extended or become pinched when retracted Route the cable away from places where it can snag on other devices in the rack Do not overtighten the cable straps or bend the cables to a radius smaller than 76 mm 3 in Do not put excess weight on the cable at the connection point and be sure that it is well supported To connect the fiber optic cables do the following 1 Remove the protective caps from the fiber optic cable Chapter 3 Cabling the storage server 19 Connect the fiber optic cable to the installed GBIC as shown in the following illustration GBIC Raid controller AN Fiber optic cable 3 Check the LEDs on the RAID controller When the RAID controller is operating properly the amber Fault LED is off For information about the status of the RAID controller LEDs see Table 4 on page 30 To remove the fiber optic cables and GBICs do the following 1 Gently pull the fiber optic cable from the GBIC then replace the protective caps 2 Move the metal latch on the GBIC to the unlocked center position 3 Gently pull the GBIC out of the port then replace the protective cap Connecting hosts to the RAID controllers To connect a host adapter to the RAID controller do the following 1 Install a GBIC in the host port on the RAID controll
124. torage server to determine if the drives are responding to I O transmissions from the host For information about the LEDs on the front of the storage server see Figure 6 Table 3 on page 30 For information about the LEDs on the back of the storage server see Figure 8 on page 32 Table 4 on page 30 Table 5 on page 32 Power on LED General system error LED F Drive activity LED rive fault LED g Figure 6 Storage server LEDs front Chapter 4 Operating the storage server 29 Table 3 Storage server LEDs front LED Color Operating states Drive active Green On Normal operation Flashing The drive is reading or writing data Off One of the following situations has occurred The storage server has no power The storage subsystem has no power The drive is not properly seated in the storage server The drive has not spun up Drive fault Amber Off Normal operation Flashing The storage management software is locating
125. ty Storage Servers Installation and User s Guide Chapter 6 Solving problems This chapter contains information to help you solve some of the simpler problems that you might have with your storage server It contains the problem symptoms and error messages along with suggested actions to take to resolve the problem For instructions on how to obtain service and technical assistance for your storage server and other IBM products refer to Appendix C Getting help and technical assistance on page 75 Troubleshooting Always use the storage management software to diagnose storage server problems and component failures You can use this table to find solutions to problems that have definite symptoms Table 7 Storage server troubleshooting Problem F p indicator Component Possible cause Possible solutions Amber LED on Drive CRU Drive has failed Replace the drive that has failed Fan CRU Fan failure Replace the fan that has failed RAID controller Fault LED RAID controller has failed If the RAID controller Fault LED is on replace the RAID controller Expansion port GBIC port empty No corrective action is needed if bypass LED the system is properly configured Fibre Channel No corrective action is needed cable is not attached to the expansion unit No incoming Reattach the GBICs and Fibre signal detected Channel cables Replace input and output GBICs or cables as necessary Front panel
126. ty Storage Servers Installation and User s Guide Contents Safety mainioin Qe Dez Ed teg verior Seam dando ho asas ate Dr iii Aboutthis DOOK 5 n dist p P nicrcisxduub eb xe a xe di ig xvii How this book is organized llis xvii Notices used in this book llle xviii Related publications sasoia ene ae aa e Ae AN E EERSTES nnn xviii Chapter 1 Introduction 0 00 cece 1 Features at aglarnces canine sas pele Pee Re De ob RAN shh ae Hadid A 2 Gl stering SUPPONE vem rhet ace C Andean ag Te EE EHE 2 Getting help on the World Wide Web 0 0 0 cece eens 2 Inventory checklist se s tariat DRULAvAFG OR tee RP RR w TEES 3 Storage server components 00 0 cece eee e 4 FROME VIOW 55s tros a eea he t sehe Mis oe e p ue e Pes eT eie renun ante hatter at 4 Back view tutenss s hecbenbUefeteH RE Ez HE EU Ip uL EE MEE 5 Interface ports and switcheS 0 0 eh 5 Operating specifications eses sraa saty teya kaa E ER OE A a A TAEA 7 Chapter 2 Installing the storage server nananana anana 9 Storage subsystem configuration s s saaa aeaaaee 9 Storage subsystem management methods n anaana oaae 9 Fibre Channel connections n asasan 0c cece een eens 10 Fibre Channel loop configurations sasaaa eaaa aea 11 Redundant host and drive loops n a naaa aaaea 12 Partially redundant host and redundant driveloops aana 13 Non redundant host and driveloops
127. ull the drive from the storage server Note Before you remove any hard disk drives make sure that you mark their location so that you can reinstall them in the same location Repeat this step for all hard disk drives IBM FAStT200 and FAStT200 High Availability Storage Servers Installation and User s Guide Li P 1 7 sog 2 or f Cage 5 6T Clip nuts M o nuts Cage B LO i nuts 0 ES NN Use the attached template and stickers to On the rail marked R remove the 6 32 in mark the appropriate holes on your rack then Screw EI and loosen the four screws H install clip nuts or cage nuts as required for then hold the front of the rail against the your rack cabinet outside of the right rack mounting flange and loosely install two M6 screws E Note Use the cage nut insertion tool or a flat blade screwdriver to install cage Extend the rear of the rail outside of the rear nuts rack mounting flange then install and tighten two M6 screws J Tighten the front screws and repeat this step for the other rail Tighten the rail adjustment screws J on both Remove the white screws and nuts from rails the storage server bezel then slide the storage server into the rack Align the bezel locator pins and attach the bezel with two M6 screws H then install and tighten the 6 32 in screws El 9 Reverse step 1 through step 4 to reins
128. upply CRUs The power supply CRUs provide power to the internal components by converting incoming ac voltage to dc voltage One power supply CRU can maintain electrical power to the unit if the other power supply is turned off or malfunctions The power supply CRUs are interchangeable by reversing the locking levers Each power supply CRU has a built in sensor that detects the following conditions Over voltage e Over current Overheated power supply Chapter 5 Installing and replacing components 45 If any of these conditions occurs one or both power supplies will shut down All power remains off until you cycle the power switches turn the power switches off wait at least 30 seconds then turn the power switches on For more information see Restoring power after an unexpected shutdown on page 27 and Restoring power after an overtemperature shutdown on page 28 The power supplies are customer replaceable units CRUs and do not require preventive maintenance Always keep the power supplies in their proper places to maintain proper controller unit cooling Use only the supported power supplies for your specific storage server The power supply controls on the rear of the storage server are shown in the following illustration Hot swap power Lever
129. want to install the drive Remove the filler panel 36 IBM FASIT200 and FASIT200 High Availability Storage Servers Installation and User s Guide a Insert a finger into the square hole at the top of the filler panel to grip and pull the tray out of the drive bay b Save the filler panel for later use 5 Install the drive CRU Note The hard disk drive comes with a tray already attached Do not attempt to detach the drive J from the tray El a Release the blue latch on the drive CRU by pressing on the inside of the bottom of the tray handle b Pull the handle H on the tray out into the open position c Slide the drive CRU into the empty bay until the tray handle EJ touches the storage server bezel d Push the tray handle EJ down into the closed latched position 6 If you are installing a slim drive continue with step 6a Otherwise go to step 7 on page 38 a Locate the filler piece on the inside of the filler panel b Pull up on the small latch inside the filler panel to release the filler piece c Tilt the filler piece up from the filler panel H then remove it from the tray as shown in the following illustration Chapter 5 Installing and replacing components 37 d Insert the filler piece into the empty space that is left in the drive bay as shown in the following illustration 7 Check the drive LEDs a When adrive is ready for use the green Activity LED is on and the amber Dr
130. with the following removable components e One RAID controller Two fan units e Two power supplies Two power cords The following hardware comes with Models 1RU and 2RU e One RS 232 cable for performing diagnostic operations e Rack mounting hardware kit 1 Two rails right and left assembly Ten M6 screws Ten M6 cage nuts Ten M6 clip nuts Software and documentation both models IBM FASIT Storage Manager Version 7 10 CD including IBM FASIT Storage Manager Version 7 10 Publications and online help in Adobe Acrobat Portable Document Format PDF For a list of available IBM FAStT publications see Related publications on page xviii e Rack Mounting Assembly kit including Rack mounting installation instructions Rack mounting template for aligning the rails properly White tape dots for marking the holes in the rack e Fibre Channel cabling instructions If an item is missing or damaged contact your IBM reseller or your IBM marketing representative If you have not already done so record your storage server serial number in the table in Appendix A Records on page 67 Chapter 1 Introduction 3 Storage server components Front view The following sections show the components of the storage server The hot swap features of the storage server enable you to remove and replace hard disk drives power supplies RAID controllers and fans without turning off the storage s

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