HP 920 Plain Paper Fax
Contents
1. lt 6 To erase a character press lt 4 M en u Symbos To enter a symbol such as a hyphen or parenthesis press the Symbols x button multiple times to scroll through a list of symbols sa e Fax Resolution Aa Affects the transmission speed and quality of your faxed documents Menu Press Menu then 1 Fax Resolution has four settings Standard For text if transmission speed is more important than quality Fine Good all around quality and transmission speed for text 300 DPI Best quality for text but slower transmission speed Photo Best quality for photos graphics slowest transmission speed The first three settings are black and white only Photo supports the gray scale Remember the HP Fax will only fax at the highest resolution supported by the receiving fax machine ve te Fax Copy Contrast e o Change this setting if you want your copy or fax to be darker or na lighter than your original Press Menu then 2 HP Company Confidential 11 13 98 1 52 am Catapult US lt a se Print Report ew Prints five reports and allows you to choose which reports you want wens printed automatically Press Menu then 3 Press Start when the report you want is displayed or enter its number and press Start Last Transaction Shows details of your last fax sent or received Fax Log Lists your last 30 faxes sent and received Speed Dial List Lists your speed2. Catapult US Make sure the greeting on your answering machine or modem software is longer than 10 and shorter than 30 seconds Press Answer Mode until Auto appears in the display Set the number of rings to answer on your answering machine or your voice modem software to 4 or fewer rings You must set the HP Fax to answer in more rings than your answering machine Press Menu 7 Basic Fax Setup 3 Rings to Answer Press to select a number of rings that is greater than the number you set in step 6 For example if you set your answering machine to answer in 4 rings set the HP Fax to answer in 5 or 6 rings When the number of rings you want is displayed press Start Your answering machine or modem will answer the call after the number of rings you set The HP Fax will listen during the greeting If the HP Fax detects fax tones it will cut off the answering machine or voice modem and receive the fax If you answer the phone first stay on the line until the HP Fax has answered the phone Your HP Fax is ready for use HP Company Confidential 11 13 98 2 00 am Catapult US HP Company Confidential 11 13 98 1 52 am Catapult US Using the Menu to Customize your HP Fax The HP Fax uses a menu system that allows you to control how your copies and faxes look Printing a Map of the Menus To see a listing of all the menu items and their current settings press Menu then 3 then 4 The current setting is marked
3. Off Prints the fax at actual size on multiple sheets of paper Error Correction Mode Reduces data lost due to poor phone lines On good quality phone lines ECM will have little to no effect However on poor quality phone lines with static or line noise ECM increases sending time and possibly phone charges but sends the data much more reliably Press Menu then 8 then 7 HP Company Confidential 11 13 98 First then press press 1 53 am Menu then a press 8 I First then press press lt 0 Menu then Aa press 9 d First then press press 0 Menu 7 then A press First then press press 9 Menu 7 then AD press 2 I Catapult US Silent Detect The Silent Detect setting controls whether you can automatically receive faxes from older model fax machines that don t emit a fax signal Press Menu then 8 then 8 Important These silent models represent less than 5 of fax machines in use Leave Silent Detect off unless all of the following are true e You expect to receive a fax from an older model machine e The HP Fax is set to Auto e Your telephone answering machine is connected directly to the HP Fax Country and Language This feature exists only in certain countries Use this setting if you entered the wrong number when identifying your country or language i
4. Print a self test page Press Menu 3 then 5 see page 13 Examine the printout for ink streaking If necessary repeat the procedure until the self test page is clear and sharp See also page 22 Cleaning the paper rollers If you see spots or stains on your printouts clean the paper rollers 1 Unplug your HP Fax 2 Open the top cover 8 Remove the scanner cover toward the back of the machine to expose the paper rollers O Carefully inspect the paper rollers for ink or grease O With a rag dipped lightly in isopropyl alcohol clean the rollers O Let the rollers dry HP Company Confidential 11 13 98 3 08 pm Catapult US Q Replace the scanner cover and close the top cover O Plug in the HP Fax Caution e Do not pour isopropyl alcohol directly onto the rollers e Do not use soap and water to clean the rollers Troubleshooting This section provides solutions to the most common problems you might experience while using your HP Fax Common problems The HP Fax won t pick up paper from the rear tray e Use only paper that works with the HP Fax See page 32 for a list e Always load at least ten sheets of paper in the rear tray e Use a stack of plain paper with specialty paper on top e Pull the front tray forward reload the paper and push the front tray back into position e Make sure the paper guides are not too tight against the paper Printouts have horizontal streaks e Printa self test pa
5. legal 8 5 x 14 in A4 210 x 297 mm A4 210 x 297 mm Plain paper only 20 to 32 Ib 75 to 90 g m Maximum Width 8 5 in 216 mm Maximum Length 14 in 355 mm Paper Margins Copying Left Right margins Top margin 2 0 mm U S letter 8 0 mm each Bottom margin 11 0 mm A4 8 0 mm each Paper Media Types Front Tray Plain paper HP Scan Copy Sleeves Paper Weight Front Tray 20 to 24 Ib 75 to 90 g m HP Company Confidential 2 3 99 2 00 pm Catapult US Declaration of Conformity According to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address 16399 West Bernardo Drive San Diego CA 92127 1899 USA declares that the product Product Name HP Fax Series 900 Fax Copier Model Number C4647A Product Options Fax 910 and Fax 920 conforms to the following product specifications Safety TEC 950 1991 A1 A2 A3 EN 60950 1992 A1 A2 A3 TEC 825 1 1993 EN 60825 1 1994 Class 1 Laser LED EMC CISPR 22 1993 A1 EN 55022 1994 Class B EN 50082 1 1992 IEC 801 2 1991 prEN 55024 2 1992 4 kV CD 8kV AD IEC 801 3 1984 prEN 55024 3 1991 3V m IEC 801 4 1988 prEN 55024 4 1992 0 5 kV Signal Lines 1 0 kV Power Lines IEC 1000 3 2 1995 EN61000 3 2 1995 IEC 1000 3 3 1994 EN61000 3 3 1995 FCC Title 47 CFR Part 15 Class B2 ICES 003 Issue 2 AS NZS 3548 1992 CISPR 22 1993 Class B 1 The product was tested in a typical configurat
6. 26 Error messages lt lt lt lt 08 reece ener ence eee tenner eens 27 Support and Specifications Getting Assistance 29 Sources of Information and Help 30 Paper Types and Sizes 32 Ordering Information 32 Obtaining a Material Safety Data Sheet 33 Product Specifications 33 Regulatory Information 36 Hewlett Packard Limited Warranty Statement 40 HP Company Confidential 11 13 98 1 57 am Catapult US Using Your HP Fax Loading Blank Paper 1 Pull the Front Tray all the way forward until it snaps into the upright position Tip Pulling the tray forward ensures proper paper feeding m Paper O Pull up the Paper Extension at the back of the extension HP Fax to support the paper Place a 2 inch stack of paper print side forward behind the stack guides on the Rear Tray as shown If necessary pinch and slide the left paper guide to fit the paper O Push the Front Tray back until it rests against the Rear Tray O Extend the Output Tray at the front of the HP Fax HP Company Confidential 11 13 98 1 58 am Catapult US Sending Faxes 1 Load your document up to 20 pages in the front tray top down with the printed side
7. Chapter 2 to set up your HP Fax for receiving faxes Choosing automatic versus manual fax receiving Press the Answer Mode button on the front panel to switch between automatic and manual answering e If Manual shows in the display your HP Fax will not automatically answer incoming calls You must answer fax calls manually using these steps 1 Make sure there are no documents in the front tray or they may be faxed after the next steps fa E 2 When the HP Fax rings pick up the handset of a att telephone that s on the same telephone line as the Vera HP Fax if J If you hear fax tones y es If you answered a phone plugged into the HP Fax iS press Start Ca D If you answered an extension phone one that s not ae eee connected directly to the HP Fax dial 123 extension phone Now you can hang up the phone or stay on the line to talk after the fax finishes e If Auto shows in the display your HP Fax will automatically answer every call you receive at your fax number If you have an answering machine PC voice mail or distinctive ring service refer to Chapter 2 to learn about receiving faxes Tip If you answer the phone and hear fax tones simply hold the receiver until the HP Fax answers The HP Fax listens to all calls to check for fax tones and will break in and receive the fax When you hear the HP Fax connect just hang up the phone Note To change the number of rings before the HP Fa
8. Start Enter the fax number you want to assign to that code and press Start Then enter the person s or company s name and press Start See Entering Text on page 12 The display will ask if you want to enter another If Yes press 1 and repeat the process If No press 2 to return to the date and time screen Special Speed Dial Functions To wait for a dial tone in a number Press Symbols 5 times enters a W To enter a 3 second pause Press Redial Pause To simulate the Flash Key Press Symbols 6 times enters an R Menu then AAA press 3 J Using Speed Dials to Send a Fax To dial a speed dial number press Speed Dial then dial the 1 or 2 digit speed dial code and press Start One Touch Speed Dials The first 10 speed dial numbers will also be assigned to the One Touch Speed Dials buttons at the bottom of the front panel Use a pencil or felt tip pen to label each button Simply press the button to dial the speed dial number Deleting a Speed Dial Entry Deletes an individual or group speed dial entry Press Menu then 4 then 3 The first assigned speed dial code will appear on the display Press Start to delete it or press lt or P to scroll to an entry you want to delete With the code you want to delete displayed press Start HP Company Confidential 11 13 98 First then press press 1 52 am lt 2 Mew press 4 d First
9. either new or like new provided that it has functionality at least equal to that of the product being replaced HP products may contain remanufactured parts components or materials equivalent to new in perfor mance HP s limited warranty is valid in any country where the covered HP product is distributed by HP Con tracts for additional warranty services such as on site service are available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer Support of Products Technical support will be provided during the warranty period through the respective HP call centers for a product used in the country where HP has obtained regulatory telecom approval for the product where the product is certified for use Information on the countries for which HP has obtained reg ulatory telecom approval can be obtained from each specific product model User s Guide If a product needing support is used in a country for which HP has not obtained regulatory telecom approval but in which it is legal to purchase the product HP will provide support as indicated above but will not provide support for problems that may arise in using the non approved country s telecom network If a product needing support is being used in a country for which HP has not obtained regulatory tele com approval and in which it is illegal to purchase the product HP will not honor the warranty and will not prov
10. facing away from you If necessary adjust the document guides on the tray for the width of your document Note Always remove staples and paper clips from your original before faxing You can purchase scan copy sleeves to protect fragile or damaged originals during faxing c Dial the fax number Rego Note Enter all the numbers you would if you were g Sl dialing the number from a phone For example G enter and the area code for long distance calls Tip For Speed Dialing information refer to Speed N Dial Setup and Use on page 14 fier Press Start to begin faxing To cancel a fax in progress press Stop Sending a Fax Using a Calling Card Monitor Dialing You can also dial the fax machine as you would a regular phone Use this method when you need to hear a second dial tone as when using a calling card or if the normal dialing method does not work Press Start 2 When you hear the dial tone dial using the keypad or speed dialing Your document will send automatically when the receiving fax answers HP Company Confidential 11 13 98 Sisri Press Start 1 58 am Catapult US Receiving Faxes Depending on how you set up your HP Fax you will either receive faxes automatically or you will need to receive faxes manually If you change your office equipment setup be sure to update your fax settings such as Rings to Answer or you may not receive faxes properly Read
11. to get before calling Support Center 29 HP Customer Support Center 30 HP Fax HP Company Confidential 11 13 98 2 04 am cleaning 23 doesn t answer phone 26 HP Fax and answering machine 6 7 Answer Mode 9 connecting 8 cleaning 23 contrast 12 dedicated phone line 5 entering symbols 12 entering text 12 fax header 18 modem connecting 8 settings 6 paper size 19 rings to answer 19 setting date and time 18 setting resolution 12 telephone subscribed services 8 voice mail 8 volume 20 HP papers HP Bright White Paper 32 HP Premium Inkjet Paper 32 L Language setting 22 Large print cartridge 26 Last transaction 13 Legal to letter 16 Loading paper 1 Low on Ink no message 26 M Maintenance scheduled 24 Making copies 4 Margins copying 34 faxing 33 Media size 19 Media types ordering information 32 Catapult UG US Menu button Buttons Menu 11 Menu map printing 11 Menu settings map of 13 Modem 8 settings 6 Monitor dialing 2 N No answer redial 20 O One Touch Speed Dials 14 Ordering supplies and accessories 32 P Paper doesn t feed right 26 loading blank 1 32 Paper size 19 Paper sizes supported 32 Paper tray 1 PC modem 8 Phone line several numbers 6 Poll to receive 18 Polling 18 Poor quality phone lines 21 Print cartridge cleaning 24 ordering 32 Print cover page 17 Print faxes in memory 22 Print reports 13 Problem solving check the environment 29 Problems troubleshooting 26
12. use Machine or Modem No Continue reading HP Company Confidential 11 13 98 2 00 am Catapult US Do you have distinctive ringing This is a feature offered by some phone companies that allows you to have several phone numbers on the same line Each number has a specific ring pattern Yes 1 We recommend that you plug a phone a into one of the jacks marked To Phone Ans Machine or Modem on the fax connector on the back of your HP Fax 2 Press Answer Mode until Auto appears in the display To Phone Ans 3 Press Menu then 8 Advanced Fax Machine or Modem Setup then 5 Answer Ring Pattern to select the ring pattern for the fax number Tip It s a good idea to put your HP Fax on the Double or Triple ring number Press gt to scroll through these options All Rings Single Ring Double Rings Triple Rings Double amp Triple When the ring pattern the phone company established for this number is displayed press Start 4 If you have an answering machine on this phone line on any phone number set it to answer after 4 or more rings You want the HP Fax to answer before the answering machine If you don t your HP Fax will not receive your fax calls 5 To set the number of rings on your HP Fax press Menu 7 Basic Fax Setup 3 Rings to Answer Press to select a number of rings that is fewer than the number you set in step 4 For example if you set your answering machine to answer in 4 rings se
13. with an asterisk Using the Menus Start e The Start button has two functions Saves information Acts as an Enter key Enter information and press Start Begins an action For example printing a report With the name of your report displayed press Start to print it Stop e The Stop button has two functions Cancels an entry Cancels changes you made in a menu and exits without saving To get to the date and time display from any where in the menu system press Stop Stops an action For example press Stop to cancel a report that s being printed i e Press Menu to enter the menu The choices will scroll across the display Select a choice by pressing Start while it is displayed or by entering its number on the keypad e Use the arrow buttons lt P to move through menu choices The current setting will be shown by an asterisk Press Start when your choice is displayed HP Company Confidential 11 13 98 1 52 am Catapult US Entering Text Press the keypad numbers corresponding to the letters you need ABC lt These se To get this character a b c A B C 2 i correspond to 2 lt this number Press the 2 button 1 2 3 4 5 6 7 this many times DP gt When the correct letter appears press once then press the number Speed Dial corresponding to the next letter in the word Again press multiple times until the correct letter appears To insert a space press twice
14. 180 52 58 143 36 1 252 4505 01 662 5525 64 0 3 9282 8000 86 0 10 6505 3888 800 96 7729 91 0 11 682 6035 62 0 21 350 3408 81 0 3 3335 8333 82 0 2 3270 0700 Mexico D F Monterey Guadalajara United States Venezuela Italy Middle East Netherlands Norway Poland Portugal Russia Spain Sweden Switzerland Turkey United Kingdom Malaysia New Zealand Philippines Singapore Taiwan Thailand 326 46 00 378 42 40 669 95 00 208 323 2551 58 2 239 5664 02 264 10350 41 22 780 71 11 020 606 8751 22 11 6299 48 22 37 50 65 01 441 7199 7095 923 50 01 902 321 123 08 619 2170 0848 80 11 11 90 1 224 59 25 0171 512 52 02 60 0 3 295 2566 64 0 9 356 6640 0800 445 543 63 2 867 3551 65 0 272 5300 886 0 2 717 0055 66 0 2 661 4011 HP Company Confidential 2 3 99 2 00 pm Catapult US HP First Call HP First for troubleshooting tips and detailed product support all sent by fax For more information about HP fax back support see http www hp com cpso support guide psd hp1 stinfo html North and Latin America Outside the U S and Canada 208 344 4809 U S and Canada 800 333 1917 Europe Middle East and Africa Austria Phone 0660 8218 Netherlands 0800 0222420 Belgium Dutch 0800 1 1906 Norway 800 11319 French 0800 1 7043 Portugal 0800 831342 Denmark 800 10453 Spain 900 993123 European Int l 31 20 681 5792 Sweden 020 795743 Finland 9800 13134 Switzerl
15. 6 23 99 10 50 am Copyright Hewlett Packard Company 1999 All rights are reserved No part of the document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Publication number C4647 90001 Second Edition July 1999 Printed in Singapore This product is approved for use only in the country in which it was purchased Local country laws may prohibit the use of this product outside the country of purchase It is strictly forbidden by law in virtually every country to connect nonapproved telecommunications equipment fax machines to public telephone networks Notice The information contained in this document is subject to change without notice Hewlett Packard shall not be liable for errors contained herein or for consequential damages in connection with the furnishing performance or use of this material Governmental regulations regarding communication can be found in Chapter 5 Catapult UG US Safety Information Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock 1 Read and understand all instructions in the Quick Setup Sheet RNING Potential Shock Hazard Use only a grounded electrical outlet when connecting the HP Fax to a power source If you don t know whether the outlet is grounded check with a qualified electrician 3 Telephone lines can develop hazardo
16. 74 Reduces legal size original to letter size Minimum 50 Reduces an original to half size HP Company Confidential 11 13 98 First then press press 1 52 am lt 0 Menu then AD press gt I First then poes p o Meu 7 then ADA press 2 d First then ea ig o Menu then Ana press gt 3 J Catapult US Fax Functions Print Cover Page Prints a cover page that you can then fill out and use for your faxes Press Menu then 6 then 1 Scan and Send Scans all the pages into memory before starting to send the fax This allows you to ensure that all pages are scanned properly and you do not have to wait around for the fax to send all the pages Press Menu then 6 then 2 Send Fax Later Allows you to schedule a fax to be sent later for example when the phone rates are lower Press Menu then 6 then 3 Enter the time you want the fax to be sent Enter the recipient s fax number or press the One Touch button or enter Speed Dial number and press Start e Press 1 to store the fax in memory to send it later Load the fax in the front tray and press Start Note If the fax is too large for the memory you will be prompted to either send fewer pages at a time or leave the fax in the tray to be sent later e Press 2 to send the fax later from the front tray You may remove the document to send other faxes but be s
17. If necessary consult an authorized HP service agency or an experienced radio television technician for additional suggestions You may find the following booklet prepared by the Federal Communications Commission to be helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the US Government Printing Office Washington DC 20402 Stock No 004 000 00345 4 Caution Changes or modifications not expressly approved by Hewlett Packard for compliance could void the user s authority to use the equipment Notice to Users of the Canadian Telephone Network The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the
18. Pulse dialing 19 HP Company Confidential 11 13 98 2 04 am Rear tray 1 Receiving faxes 5 9 Answer Mode 3 automatic 3 extension phone 3 manual 3 Redial no answer 20 when busy 20 Reduce to fit 16 Reducing copies 16 Reports setting up 13 20 Ring and beep volume 20 Rings to answer 9 19 S Scan and send 17 Scheduling faxes 17 Self test 13 Send fax later 17 Sending faxes 2 calling card 2 monitor dialing 2 Sending faxes See also Speed dialing Setting date and time 18 Silent detect 22 Single ring 6 Speed dial deleting 14 group creating 15 editing 16 Catapult UG US print list 13 printing list of 15 using 14 Speed dialing codes number of available codes 34 Speel dial individual creating 14 Start button 11 Static 21 Stop button 11 Streaking on prints or copies 26 Supplies ordering 32 T Technical support information sources 30 Telephone FCC regulations 36 Tips for loading paper 32 Tone dialing 19 Triple rings 6 Troubleshooting specific problems 26 streaking on prints or copies 26 Vv Voice mail 8 29 Voice modem 8 Volume controlling 20 HP Company Confidential 11 13 98 2 04 am Catapult UG US HP Company Confidential
19. Ringer Equivalent Number REN for this equipment If requested provide this information to your telephone company An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment connects to the telephone network through the following standard network interface jack USOC RJ 11C The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called Too many devices on one line may result in failure to ring in response to an incoming call In most but not all areas the sum of the RENs of all devices should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should call your local telephone company to determine the maximum REN for your calling area If this equipment causes harm to the telephone network your telephone company may discontinue your service temporarily If possible they will notify you in advance If advance notice is not practical you will be notified as soon as possible You will also be advised of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedures that could affect the proper operation of your equipment If th
20. al 11 13 98 First then press press 1 53 am 3 Menu lt 7 then AD press gt I First then ang aig e Menu then gt press 2 d First then press press j j a 3 Meu then AAD press 3 j First then ae aia Py Men 7 then press 4 y Catapult US Advanced Fax Setup Ring and Beep Volume Allows you to adjust the volume of the HP Fax s rings and beeps Press Menu then 8 then 1 The HP Fax provides four options Soft Medium Loud and Off Automatic Reports Setup Allows you to select which fax reports you want printed automatically same as Menu 3 6 Press Menu then 8 then 2 You have six options Every Error Reports every time there is any kind of fax error Send Error Reports every time there is a fax transmission error Receive Error Reports every time there is an error receiving a fax Every Fax Reports every time a fax is sent or received Send Only Reports every time a fax is sent Off Does not print fax reports automatically Busy Redial The HP Fax automatically redials at intervals after a busy signal You can turn this setting off Press Menu then 8 then 3 Note To immediately redial the last fax number you entered on the HP Fax keypad press the Redial Pause button No Answer Redial Sets the HP Fax to automatically redial at inter
21. and French 0800 551526 France 0800 905900 German 0800 551527 Germany 0800 1810061 United Kingdom 0800 960271 Italy 1678 59020 Asia Pacific Australia 61 0 3 9272 2627 Korea 82 0 2 769 0543 China 86 0 10 6505 5280 Malaysia 60 0 3 298 2478 Hong Kong 85 0 2 2506 2422 New Zealand 64 0 9 356 6642 India 91 0 11 682 6031 Philippines 65 275 7251 Indonesia 62 0 21 352 2044 Singapore 65 275 7251 Japan 81 0 3 3335 8622 Thailand 66 0 2 661 3511 HP Company Confidential 2 3 99 2 00 pm Catapult US Paper Types and Sizes The HP Fax can use any of the following paper types Refer to Ordering Information on page 32 to order paper Types of Paper Sizes of Paper Capacity Plain Paper 20 to 30 Ib U S letter 8 5 x 11 in 150 sheets U S legal 8 5 x 14 in of 20 Ib A4 210 x 297 mm HP Premium Ink et Paper U S letter 8 5 x 11 in 100 sheets HP Bright White Paper A4 210 x 297 mm 150 sheets HP Premium Heavyweight U S letter 8 5 x 11 in 100 sheets Ink et Paper Loading tip Most papers have a side that s been conditioned for printing The so called print side is usually indicated on the paper s packaging Always load with the print side facing you Ordering Information To order the HP supplies and accessories listed below contact your nearest HP dealer Supply Accessor He Reorder pp y y Number Large Black Inkjet Print Cartridge 40 ml 51629A Black Ink
22. and that advice should be obtained from a competent engineer before such a connection is made HP Company Confidential 2 3 99 2 00 pm Catapult US This equipment is not intended for use in applications where callers may be considered naive A caller with no special knowledge of the characteristics of the auto answering systems or with no special equipment to assist the transfer of information across the established connection is considered to be naive Generally callers are unlikely to be naive in the following cases 1 If the equipment gives an answer tone 2 If the telephone number is not made public 3 It is necessary to dial an access number usually 9 followed by a pause to allow connection to the outside line an example would be 9 123456 WARNING To prevent fire or shock hazard do not expose this product to rain or any type of moisture CAUTION CONNECT ONLY EQUIPMENT COMPLYING WITH EN41003 TO THIS FAX HP Company Confidential 2 3 99 2 00 pm Catapult US Hewlett Packard Limited Warranty Statement Print Cartridges 90 days HP Fax Product 1 year Extent of Limited Warranty Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in material and workmanship for the duration specified above which duration begins on the date of purchase by the customer For software products HP s limited warranty applies only t
23. ations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or not allow limitations on the duration of implied warranties 3 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUS TOMERS Hewlett Packard Year 2000 Warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product HP warrants that this HP Product will be able to accurately process date data including but not limited to calculating comparing and sequencing from into and between the twentieth and twenty first centuries and the years 1999 and 2000 including leap year calculations when used in accordance with the Product documentation provided by HP including any instructions for instal
24. ave Voice mail from the phone company You dial a phone number and press buttons on your phone in order to hear your phone messages on your telephone You can receive faxes manually follow the directions under step 2 on page 7 You cannot receive faxes automatically unless you subscribe to a distinctive ring service Refer to page 6 for distinctive ringing information and setup instructions Answering machine or PC modem You press buttons on a separate machine to hear your phone messages Or you receive phone messages on your computer and use software to listen to them Follow the directions for Answering Machine or PC Modem on page 8 Answering Machine or PC Modem 1 We recommend that you plug a phone a into one of the jacks marked To Phone Ans Machine or Modem on the fax connector on the back of your HP Fax 2 You must plug your answering machine or modem into the remaining connector If you do not plug the answering Machine or Modem machine or modem into the back of your HP Fax the fax will be unable to receive faxes properly 3 Important If you have both an answering machine and a modem plug the answering machine into the HP Fax and turn off the voice call answering feature in the modem software Your telephone can be plugged into the back of the answering machine You must also turn off the feature in the modem software that allows it to receive faxes HP Company Confidential 11 13 98 2 00 am
25. dial group speed dial numbers also in Speed Dial Setup Menu 4 4 Menu Settings Prints a map of the menu system and your current settings Self Test Report Helps diagnose print cartridge problems Automatic Reports Setup also in Advanced Fax Setup Menu 8 2 Automatic Reports Setup Allows you to select which fax reports you want printed automatically You have six options Every Error Reports every time there is any kind of fax error Send Error Reports every time there is a fax transmission error Receive Error Reports every time there is an error receiving a fax Every Fax Reports every time a fax is sent or received Send Only Reports every time a fax is sent Off Does not print fax reports automatically 13 HP Company Confidential 11 13 98 First then press press j t 1 52 am 4 Mew 7 then 1 j press Speed Dial First then aii ai Catapult US Speed Dial Setup and Use Allows you to create individual speed dials and group speed dial lists Also allows maintenance of the speed dial numbers and codes Setting Up Individual Speed Dials Assign Speed Dial codes to frequently used fax numbers to quickly dial those numbers using the Speed Dial button and a one or two digit code Press Menu then 4 then 1 The first unused speed dial code appears on the display Press Start to select it or press 4 or gt to move to a different unused code and press
26. e 17 Send Fax Later nese eg restiras eee So eaa ee es 17 Fax Forwarding s2snss sss sehen ee eee e ate a 18 Poll to ACeWeeas ee Scots heen tate etait teQeee be ease 18 B si Fax Oelp sets sereeaet asa faas maasia a Akna Eana aa 18 Fax Header Seerscer se prai a cere eiae a camer E E E 18 Rings IO ANSWelrs misik tiera Roem Siena i aE RE 19 Paper CIO s srasjisa tia Seene e a E a a 19 Dial MOd6 eiis mra kee a E e N E A Ee Ea E E E E 19 HP Company Confidential 11 13 98 1 56 am Catapult UG US Advanced Fax Setup 20 Automatic Reports Setup 20 Busy Redial 22 2222 20 No Answer Redial 20 Answer Ring Pattern 21 Automatic Reduction 2 05 ere eee cece een eee 21 Error Correction Mode 21 Silent Detect 22 Country and Language 22 Maintenance 222 errr reer eee eee 22 Print Faxes in Memory 22 Maintenance and Troubleshooting Maintenance eee e reer eee eee 23 Cleaning the HP Fax 23 Troubleshooting 26 Common problems
27. e paper from the rear tray open the cover and clear the paper path Then reload the paper and press Start to clear the message and reset the HP Fax e Replace scanner cover Problem Either you removed the scanner cover from inside the HP Fax and didn t replace it or you replaced the scanner cover incor rectly Solution Open the HP Fax s top cover Either Scanner replace the scanner cover and close the cover COVE or remove the scanner cover replace it then close the cover e Lowon ink Problem Your print cartridge is low on ink Solution Replace the print cartridge HP Company Confidential 11 13 98 3 08 pm Catapult US HP Company Confidential 2 3 99 2 00 pm Catapult US Support and Specifications This chapter provides information on getting assistance and ordering sup plies and accessories It also provides other technical information and a Limited Warranty statement Getting Assistance Follow these three steps if you encounter a problem O The fastest way to solve most problems is through the Maintenance and Troubleshooting chapter Make sure you are operating your HP Fax in the correct environment The HP Fax is not supported and will not receive faxes with e Roll over phone systems such as automatic answering systems voice mail call waiting and some other advanced features provided by your phone company on the phone line used by your fax If you re unable to resolve
28. ey do you will be given advance notice so you will have the opportunity to maintain uninterrupted service If you experience trouble with this equipment please contact the manufacturer or look elsewhere in this manual for warranty or repair information Your telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning This equipment may not be used on coin service provided by the telephone company Connection to party lines is subject to state tariffs Contact your state s public utility commission public service commission or corporation commission for more information This equipment includes automatic dialing capability When programming and or making test calls to emergency numbers e Remain on the line and explain to the dispatcher the reason for the call e Perform such activities in the off peak hours such as early morning or late evening NOTICE The FCC hearing aid compatibility rules for telephones are not applicable to this equipment The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of transmission the date and time it is sent and an identification of the business other entity or o
29. ge page 13 to make sure your print cartridge is working properly It may be low on ink have clogged nozzles or need cleaning Printouts have vertical streaks e Clean the scanner glass and cover page 23 Low on ink message didn t come on e The low on ink message only works with the Large Black Print Cartridge HP 51629A which contains 40 ml of ink Your HP Fax came with the Inkjet Print Cartridge HP 51629G which contains 20 ml of ink HP Fax doesn t answer the phone e If you have an answering machine make sure it has a greeting on it If the greeting has been erased the connection won t be long enough for the HP Fax to detect the fax tones and answer HP Company Confidential 11 13 98 3 08 pm Catapult US Error messages You might see one of the following error messages on the front panel display e Clear document jam then press START Problem Either your document jammed or the HP Fax loaded more than one sheet at a time or you loaded a document longer than the 14 inch 35 6 cm maximum Solution Remove the document from the front tray then reload it and press Start to clear the message Restart your job Note If the document is jammed lift the cover and clear the jam e Clear paper jam then press START or Clear paper jam Problem Either the paper jammed or the HP Fax loaded more than one sheet at a time or you loaded paper longer than the 14 inch 35 6 cm maximum Solution Remove th
30. ide support for the product HP Company Confidential 2 3 99 2 00 pm Catapult US C Limitations of Warranty 1 TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUP PLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND WHETHER EX PRESS OR IMPLIED WITH RESPECT TO THE HP PRODUCTS AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SAT ISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE D Limitations of Liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the custom er s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFI CALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAM AGES E Local Law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 Tothe extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limit
31. ife scanner 830 printed pages month maximum Faxing specifications Compatibility ITU Group 3 fax standard Error Correction Mode ECM Transmission Speed 6 seconds page ITU T Test Image 1 Modem Speed 14400 12000 9600 7200 4800 2400 300 bps Fax Image Memory ITU T Test Image 1 65 pages Fax Resolution Standard 203 x 98 dpi 300 dpi 300 x 300 dpi Fine 203 x 196 dpi Photo 300 dpi grayscale Paper Sizes Faxes Sent A4 210 x 297 mm Maximum Width 8 5 in 216 mm U S letter 8 5 x 11 in Maximum Length 14 in 355 mm U S legal 8 5 x 14 in Paper Media Types Faxes Sent Plain paper HP Scan Copy Sleeves Paper Weight Faxes Sent 20 to 24 Ib 75 to 90 g m Paper Margins Faxes Sent Left Right margins Top margin 2 0 mm U S letter 8 0 mm each Bottom margin 11 0 mm A4 8 0 mm each Front Document Tray Capacity 20 sheets of 20 Ib 75 g m bond paper HP Company Confidential 2 3 99 2 00 pm Catapult US Automatic Fax Telephone Answering Machine TAM Switching Yes Speed Dial Numbers 100 Automatic Fax Forwarding Yes Copying specifications Copy Speed 1 mpp Copy Resolution 300 dpi 8 bit grayscale 256 levels of gray Multiple Copies up to 99 copies Copy Reduction 50 100 Paper Sizes Rear Tray Front Tray U S letter 8 5 x 11 in U S letter 8 5 x 11 in U S legal 8 5 x 14 in U S
32. ion with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Supplementary Information The product herewith complies with the requirements of the following Directives and carries the CE marking accordingly e the EMC directive 89 336 EEC e the Low Voltage Directive 73 23 EEC For Compliance Information ONLY Australia Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia Europe Your local HP sales and service office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger Stra e 130 D 71034 B blingen FAX 49 7031 14 3143 USA Product Regulations Manager Hewlett Packard Company San Diego Division 16399 West Bernardo Drive San Diego CA 92127 1899 Ph 619 487 4100 HP Company Confidential 2 3 99 2 00 pm Catapult US Regulatory Information The following sections describe the product requirements from the Federal Communications Commission FCC U S only Notice to Users of the U S Telephone Network FCC Requirements This equipment complies with FCC rules Part 68 On this equipment is a label that contains among other information the FCC Registration Number and
33. jet Print Cartridge 20 ml 51629G Media HP Premium Inkjet Paper U S letter 51634Y HP Premium Inkjet Paper A4 51634Z HP Premium Heavyweight Inkjet Paper U S letter C1852A HP Bright White Inkjet Paper U S letter C1824A HP Bright White Inkjet Paper A4 C1825A Note You can buy scan copy sleeves at your local office products store HP Company Confidential 2 3 99 2 00 pm Catapult US Obtaining a Material Safety Data Sheet To obtain the current Material Safety Data Sheet for the print cartridges HP Part Numbers 51629A and 51629G mail a request to this address Hewlett Packard Direct Marketing Organization Bldg 51LSE P O Box 58059 Santa Clara CA 95051 8059 USA Product Specifications The specifications are subject to change without notice Overall specifications Dimensions With tray installed 17 0w x 14 15d x 10 15h in 430w x 359d x 258h mm Without tray installed 17 0w x 11 25d x 8 15h in 430w x 285d x 207h mm Weight 15 lb 6 80 kg Power Supply 100 240 V grounded Power Consumption 30 watts maximum at 1 5 amps Operating Environment Temperature range for best print quality 15 C 59 F to 35 C 95 F Allowable temp humidity range 5 C 41 F to 40 C 104 F 15 80 rel humidity noncondensing Maximum noise level generated Sound Power LwAd 5 8 B A Sound Pressure LpAm 50 dB A Reliability 50 000 pages life printer 20 000 pages l
34. ling patches or upgrades provided that all other products e g hardware software firmware used in combination with such HP Product s properly exchange date data with it The duration of the Year 2000 warranty extends though January 31 2001 HP Company Confidential 11 13 98 2 04 am Index A Accessories ordering information 32 Answer Mode 3 9 Auto 6 7 Answer ring pattern 21 Answering machine 6 8 Answer Mode 9 none 7 Answering settings receiving faxes automatically 3 Arrow Buttons 11 Automatic forwarding 18 Automatic reduction 21 B Bad phone lines 21 Busy redial 20 Buttons Arrows 11 Start 11 C Call waiting 29 Calling card sending faxes with 2 Clean print cartridge 22 Cleaning HP Fax 23 paper rollers 25 print cartridge 24 Contrast setting 12 Copies making 4 photo 16 reducing 16 resolution 4 setting resolution 16 Catapult UG text 16 Copying margins 34 Country and language 22 D Date and time 18 Declaration of Conformity 35 Dedicated phone line 5 Dial mode 19 Distinctive ringing 6 21 Document tray 1 Double amp triple rings 6 Double rings 6 E Entering text 12 Error correction mode 21 F Fax reduction 21 Fax receiving answering settings 3 settings 5 9 Fax sending 2 margins 33 Fax cover page 17 Fax forwarding 18 Fax header 18 how to enter 12 Fax log 13 Fax resolution 12 Fax Copy contrast 12 FCC requirements 36 Front tray 1 H Help information
35. matic versus manual fax receiving Making Copies Set Up to Receive Faxes Do you have a dedicated phone line that will receive calls only for your HP Fax 22 2 eee renee eee Do you have distinctive ringing Are you using the same phone number to receive voice calls and faxes 7 Do you have an answering machine or other device that takes messages for you when you cannot answer the phone Answering Machine or PC Modem Using the Menu to Customize your HP Fax Printing a Map of the Menus 11 Using the Menus tama nuiis amnasian asa aa tiasa aaa dian seed 11 Emenng Tekis este ece ee Rac meee sare cans EEE E Yee e 12 Fax Resolution ssssetansssiandnrs ee eneen een E 12 FaxCopy Contrast a2 matana aani A a a 12 Print RepOtE as aae caina paia Sate sede ahe eae arenes sree 13 Speed Dial Setup and Use 77 77 77 7 aes 14 Using Speed Dials to Send a Fax 14 Deleting a Speed Dial Entry 14 Printing a List of Speed Dial Codes 15 Creating a Group Speed Dial List 77 77 7 7 15 CODY SETUP S sar ene EE A R eee REE AR REE IE ae 16 Reduce to Fit s Asrian E Sps Eae E a E E renee ER EE S 16 Fax Functions 2reehichheosccsaresdes eabeh eel atte s a
36. n 30 minutes e Keep the print cartridge out of reach of children e Becareful not to get ink on your hands or clothing Clean the print cartridge e Dip a clean cotton swab into distilled water and squeeze out any excess water e Hold the print cartridge by the colored cap e Clean the face and edges of the print cartridge DO NOT wipe the nozzle plate e Hold the print cartridge up to the light to look for fibers on the face and edges If fibers remain clean the cartridge again HP Company Confidential 11 13 98 3 08 pm Catapult US O Clean the print cartridge holder e Locate the print cartridge holder inside the HP Fax in the center e Using clean moistened swabs wipe the flat surface of the underside of the arms on the bottom of the holder Wipe from back to front until thoroughly clean 8 Clean the service station e Locate the service station inside the HP Fax to the far right e Using a clean moistened swab clean the wiper and top surface of the cap The cap is a black square with a white dot the cap has a wiper on its left Caution Use light force when cleaning the print cartridge cap to avoid unseating it O Clean the left carriage station e Locate the black plastic container on the far left bottom inside the HP Fax e Clean the rim of the black plastic container with a clean moistened swab Q Test the HP Fax Reinstall the print cartridge and close the top cover Reconnect the power cord
37. n the initial setup Press Menu then 8 then 9 When prompted enter the number corresponding to your country and or language Maintenance Clean Print Cartridge Cleaning the print cartridges may solve some print problems but should be done only when necessary Press Menu then 9 then 1 This procedure prints a page so have blank paper in the fax machine Print Faxes in Memory You may need to print a fax stored in memory for example if your print cartridge runs out of ink while printing a fax Press Menu then 9 then 2 This option prints all faxes in memory press Stop to cancel printing faxes you don t need HP Company Confidential 11 13 98 3 08 pm Catapult US Maintenance and Maintenance To keep your HP Fax working at its best regularly perform the main tenance described below Important Unprinted faxes in memory will be lost if you unplug the HP Fax Cleaning the HP Fax Keep your HP Fax clean to ensure that it delivers the best quality ser vice e Keep fluids away from the interior of the HP Fax e Do not use compressed air to clean the interior Cleaning the exterior e Use a soft cloth moistened with water to wipe dust smudges and stains off of the exterior case Cleaning the scanner glass If you notice vertical streaks or lines in your copies the scanner glass may need to be cleaned Caution e Before you do this unplug the HP Fax e The scanner glass is very delicate Use e
38. nal assurance of successful operation on every PSTN termination point Network Compatibility Declaration Both the physical Line Interface model and the internal soft switch settings determine the PSTN compatibility of this product The internal settings have been set for compatibility with the UK PSTN In the event of problems you should contact your equipment supplier in the first instance This equipment has been approved for use of the following facilities Storage of telephone numbers for retrieval by a predetermined code If problems occur verify stored number Automatic Call initiation Operation in the presence or absence of Initial or Secondary Proceed Indication Automatic Dialing Facilities Automatic Storage of Last Number Dialed Automatic Repeat Attempt Facilities Auto Clear from the call originating end Series Connection Facility Call Progress Monitor Auto Answer Modem PC Fax capability Any other usage will invalidate the approval of the equipment if as a result it then ceases to conform to the standards against which approval was granted The connection to the telecommunication systems must be unplugged before the earth is discon nected The connection to the telecommunication systems must not be hardwired ane equipment may be used on telecommunication systems employing loop disconnect or MF sig nalling This equipment is not suitable as an extension to a payphone
39. o a failure to execute programming in structions HP does not warrant that the operation of any product will be uninterrupted or error free HP s limited warranty covers only those defects which arise as a result of normal use of the product and does not cover any other problems including those which arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP or c Operation outside the product s specifications For HP Fax products the use of a non HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer However if printer failure or damage is attributable to the use of a non HP or refilled ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage If HP receives during the applicable warranty period notice of a defect in any product which is cov ered by HP s warranty HP shall either repair or replace the defective product at HP s option If HP is unable to repair or replace as applicable a defective product which is covered by HP s war ranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product HP shall have no obligation to repair replace or refund until the customer returns the defective prod uct to HP Any replacement product may be
40. or for use on shared service lines This equipment is suitable for connection only to direct exchange lines in the PSTN directly or via a compatible PABX Any cases of difficulty should be referred in the first instance to the supplier of the equipment It cannot be guaranteed that the equipment will operate under all possible conditions of connection to compatible PABX Any cases of difficulty should be referred in the first instance to the supplier of the equipment Ringer Equivalence Number REN 1 The REN is a customer guide indicating approximately the maximum number of items of equipment that should be connected simultaneously to the line The sum of RENs of the individual items should not exceed four 4 The REN value of a BT tele hone is assumed to be 1 unless otherwise marked hile operation may be possible initially changes to or modernization of the network taking place in the normal course of events may result in the equipment being connected to a network service with which it was not designed to be compatible Faire of the equipment to work under these cir cumstances may not be the responsibility of the network operator In the unlikely event of such problems occurring the user should contact the supplier or maintainer of the equipment Interconnection directly or by way of other equipment of ports marked SAFETY WARNING see instructions for use with ports marked or not so marked may produce hazardous conditions on the network
41. rst fa then si Mew 7 then press PEEN 4 L am Catapult US Editing a Speed Dial Group Allows you to add and delete numbers to your group speed dial list Press Menu then 4 then 2 At the 1 New 2 Edit prompt press 2 and your first group speed dial code appears Press Start to edit it or press lt or gt to scroll to the group you want to edit and press Start The first speed dial code in that group appears For each number in the group press 1 to delete it or 2 to keep it Then you ll be asked if you want to add another number to the group If No press 2 to edit the group name or press Start to save it as is If Yes press 1 and the first assigned speed dial code appears If you want to add it to the group press Start or press lt or P to scroll to the number you want to add and press Start Copy Setup Copy Resolution Adjusts the resolution of your copies Press Menu then 5 then 1 Has two settings Text Best for text and line drawings copies in black and white Photo Best for photos and color graphics copies in shades of gray Reduce to Fit Reduces your copies Press Menu then 5 then 2 Has six settings Actual 100 Copies at actual size Full page 95 Reduces full page original to fit within the print margins Ltr to A4 93 Reduces letter size original to fit A4 size width A4 to Ltr 89 Reduces A4 size original to fit letter size length Lgl to Ltr
42. t the HP Fax to answer in 2 rings When the number of rings you want is displayed press Start 6 Ifyou have a modem on this phone line turn off the setting in the modem s software that automatically receives faxes to your PC otherwise your HP Fax will not receive faxes properly Your HP Fax is now ready for use No Continue reading HP Company Confidential 11 13 98 2 00 am Catapult US Are you using the same phone number to receive voice calls and faxes No Follow the dedicated phone line instructions on page 5 Yes Continue reading Do you have an answering machine or other device that takes messages for you when you cannot answer the phone No 1 We recommend that you plug a phone a into one of the jacks marked To Phone Ans Machine or Modem on the fax connector on the back of your HP Fax 2 Press Answer Mode and select Auto or Manual To Phone Ans 3a If you select Auto Machine or Modem To receive faxes The HP Fax will listen to all phone calls If you pick up the phone and hear fax tones simply stay on the line until you hear the HP Fax connect then hang up 3b If you select Manual To receive faxes When you answer a phone and hear fax tones press Start if you answered a phone plugged into the HP Fax or press 1 23 if you picked up another phone HP Company Confidential 11 13 98 2 00 am Catapult US Yes What kind of phone answering device do you h
43. the problem after reviewing the Maintenance and Troubleshooting chapter contact your dealer or the HP Customer Care Center for further assistance Important Be sure to have the following information at hand before you contact HP or your dealer e Product name model number printed on the keypad and serial number label on the back or bottom of the product e A description of the problem including any error messages e Purchase date and proof of purchase Refer to the Hewlett Packard Limited Warranty Statement on page 40 Caution To avoid printing problems and ink spillage remove the print cartridge before repackaging and shipping the HP Fax HP Company Confidential 2 3 99 2 00 pm Catapult US Sources of Information and Help HP Customer Care Centers Call your HP Customer Care Center for technical help with setup and operation or information about repair or the exchange program North and Latin America Argentina Brazil Canada English French 541781 4061 69 55 11 709 1444 208 323 2551 905 206 4383 Europe Middle East and Africa Africa Austria Belgium Dutch French Czech Republic Denmark English non UK Finland France Germany Hungary Ireland Asia Pacific Australia China Hong Kong India Indonesia Japan Korea 41 22 780 71 11 0660 6386 02 626 8806 02 626 8807 42 2 471 7321 3929 4099 44 171 512 52 02 0203 47 288 01 43 62 34 34 0
44. then press press t t Menu then Ana press gt I Catapult US Printing a List of Speed Dial Codes Prints your list of speed dial codes and numbers also in Print Reports Menu 3 3 Press Menu then 4 then 4 Creating a Group Speed Dial List Allows you to create a distribution list of individual speed dial codes so that you can send a fax to all of them at once Note In order to use a number in a group speed dial it must already be entered as an individual speed dial Press Menu then 4 then 2 Entering a Speed Dial Group e For your first speed dial group The first unused speed dial code appears e For all subsequent speed dial groups At the 1 New 2 Edit prompt enter 1 The first unused speed dial code appears Press Start Add 1 of 20 appears Your first individual speed dial code appears If you want that number in your group press Start or press to scroll to the number you want and press Start To add another number to the list press 1 and repeat the process in the previous paragraph If not press 2 and enter a name for the group Press Start See Entering Text on page 12 If you want to add another group press 1 or press 2 to finish HP Company Confidential 11 13 98 First press 1 52 then press Menu 4 then press First aie then ai Menu then press gt a Fi
45. ther individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your fax machine you should complete the steps described in the software Electromagnetic or Radio Frequency Interference FCC Requirements This equipment generates and uses radio frequency energy and may cause interference to radio and television reception Your facsimile complies with the specifications of Part 15 of the Federal Communications Commission rules for a Class B digital device These specifications provide reasonable protection against such interference in residential installation However there is no guarantee that interference will not occur in a particular installation If the facsimile does cause interference to radio or television reception which can be determined by turning the facsimile off and on you can try to eliminate HP Company Confidential 2 3 99 2 00 pm Catapult US the interference problem by doing one or more of the following e Reorient the receiving antenna e Reorient the position of the facsimile with respect to the receiver e Move the facsimile away from the receiver e Plug the facsimile into a different outlet so that the facsimile and the receiver are on different branch circuits
46. ure the document is loaded prior to its scheduled send time To cancel a scheduled fax Press Menu then 6 then 3 and follow the prompts HP Company Confidential 11 13 98 First then press press 1 52 am ec Meu then Aa press 4 J First then ka si ec Menu then lt P press 5 d First then prons sa e7 Menu then A N press gt I First then press press ze Menu 7 then AA press gt 2 J Catapult US Fax Forwarding If you are going to be away from your fax machine you can enter the number of another machine The HP Fax will receive your faxes and resend them to that number Press Menu then 6 then 4 To cancel fax forwarding Press Menu then 6 then 4 and follow the prompts Poll to Receive Calls another fax machine and asks it for the fax it has waiting Press Menu then 6 then 5 The other machine must be set to do polling and have a waiting fax Basic Fax Setup Date amp Time Sets the date and time Press Menu then 7 then 1 Use a leading zero for single digit entries 01 use only the last two digits for the year 00 When finished the date and time will appear on the display Fax Header Enters your fax number and name so it can be printed on all outgoing faxes In some locations this is a legal requirement Press Menu then 7 then 2 Enter
47. us voltages To avoid electrical shock do not touch the contacts on the end of the cord or any of the sockets on the HP Fax Replace damaged cords immediately 4 Never install telephone wiring during a lightning storm 5 Observe all warnings and instructions marked on the product 6 Unplug this product from wall outlets and telephone jacks before cleaning 7 Do not install or use this product near water or when you are wet 8 Install the product securely on a stable surface 9 Install the product in a protected location where no one can step on or trip over the line cord and where the line cord will not be damaged 10 If the product does not operate normally see Troubleshooting 1 No operator serviceable parts inside Refer servicing to qualified service personnel Complete the following information You ll need it if you contact your dealer or Hewlett Packard Company Date of Purchase Serial Number Located on the back of the machine OO 0OUO U0OUUL EEEE A AEE HP Company Confidential 6 23 99 10 50 am Catapult UG LA eackara Expanding Possibilities AN P AX HP Fax Series 900 User s Guide HP Company Confidential 11 13 98 1 56 am Catapult UG Table of Contents Using Your HP Fax Loading Blank Paper Sending Faxes Receiving Faxes 5 Choosing auto
48. user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The REN for this product is 0 4A based on FCC Part 68 test results HP Company Confidential 2 3 99 2 00 pm Catapult US No 1 DOE Po tice to users of the United Kingdom Telephone Network This equipment has been approved to Council Decision 98 482 EC CTR 21 for pan European single terminal connection to the Public Switched Telephone Network PSTN However due to dif ferences between the individual PSTNs provided in different countries the approval does not of itself give an unconditio
49. vals if the receiving fax does not answer Press Menu then 8 then 4 HP Company Confidential 11 13 98 First then press press 1 53 am 3 Meu 7 h Ms 2 N press 5 p First then press press t t Menu then A press 6 I First then press press gt 3 Mew press T Catapult US Answer Ring Pattern The Answer Ring Pattern setting applies only if your phone line has more than one number each with its own distinctive ring pattern This is a service provided by your telephone company see page 6 Important If you do not have this service the Distinctive Ring feature on the HP Fax will not work and the Answer Ring Pattern should be set to All Rings Press Menu then 8 then 5 Have your telephone company assign one ring pattern to voice calls and another to fax calls Then use the Answer Ring Pattern setting to set your HP Fax to automatically answer the fax call pattern Note If you have an answering machine on this line for receiving voice calls using one of the other distinctive ring patterns set it to answer after 3 or more rings and your HP Fax after 1 or 2 rings see page 19 or your HP Fax will not receive fax calls Automatic Reduction Determines what the HP Fax does if it receives a fax too large for the paper size Press Menu then 8 then 6 On Reduces the fax to fit the paper size setting in Basic Fax Setup
50. x answers refer to page 19 HP Company Confidential 11 13 98 1 58 am EB oie ti pie Catapult US Making Copies Load your document up to 20 pages in the front tray with the printed side away from you If necessary adjust the document guides for the width of your document Note Always remove staples and paper clips from your original before copying You can purchase scan copy sleeves to protect fragile or damaged originals during copying To change copy resolution and reduction settings see page 16 For example Text resolution is black and white only Photo resolution has 256 shades of gray Press Copy then enter the number of copies you want Press Copy again to begin copying Note To stop copying at any time press Stop HP Company Confidential 11 13 98 2 00 am Catapult US set Up to Receive Faxes Your phone line s answering machine modem and or voice mail will determine whether you can receive faxes automatically or must receive them manually Answer these questions to determine how you can receive faxes with your HP Fax Do you have a dedicated phone line that will receive calls only for your HP Fax Yes 1 We recommend that you plug a phone into one of the jacks marked To Phone Ans Machine or Modem on the fax connector on the back of your HP Fax 2 Press Answer Mode until Auto appears in the display To Phone Ans Your HP Fax is now ready for
51. xtreme caution when cleaning the glass to avoid scratches HP Company Confidential 11 13 98 3 08 pm Catapult US Scanner e Scanner glass Open the top cover and remove the cover VN scanner cover Look inside for a glass strip about a 34 inch 1 9 cm wide and 9 inches 23 cm long Apply mild glass cleaner to a soft lint free cloth squeeze out excess moisture and gently wipe the scanner glass clean e Scanner cover Look on the bottom of the scan ner cover that you removed The white section also needs to be cleaned Apply mild glass cleaner to a soft lint free cloth and gently wipe this area clean Cleaning the print cartridge and surrounding areas If your printing is smeared it could be caused by a buildup of debris on the print cartridge To correct this problem clean the print car tridge cartridge holder and the inside area of the HP Fax 1 Make sure you have the following materials at hand e Cotton swabs or any soft material that will not come apart or leave fibers e Distilled filtered or bottled water e Scrap paper to set the print cartridge on while you are working 2 Remove the print cartridge e Turn on the HP Fax and lift the top cover The print cartridge moves to the center e With the print cartridge in the center unplug the power cord e Remove the print cartridge and place it on its side on a scrap piece of paper Caution e Don t leave the print cartridge outside the fax more tha
52. your fax number and name See Entering Text on page 12 HP Company Confidential press press _ J 4 Menu then _ 4 press 4 d First then press press lt 9 M Menu gt then p gt press gt 5 y 11 13 98 1 53 am Catapult US First then a ress press Rings to Answer e Py Sets the number of rings on which you would like the HP Fax to Meni L answer the phone then 3 Press Menu then 7 then 3 press 0 Press the number of the rings on which you would like the HP Fax to answer and press Start Note If you connect an answering machine set it to answer before the HP Fax or you won t receive voice messages unless you have Distinctive Ringing where you should set the HP Fax to answer before the answering machine Refer to Chapter 2 for information on how the HP Fax interacts with the answering machine First then Paper Size Sets the paper size for printing faxes Press Menu then 7 then 4 Press lt or gt multiple times to view paper size choices With your choice displayed press Start Dial Mode Set whether you want the HP Fax to use tone or pulse dialing Press Menu then 7 then 5 Press lt or P to toggle between tone and pulse mode With the correct dial mode displayed press Start Tip Most phones use tone dialing Change this setting only if you know yours is pulse HP Company Confidenti
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