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Canon imageCLASS MF8170C All-In

1. International Energy Star Program As an ENERGY STAR Partner Canon USA Inc has fo determined that this product meets the ENERGY STAR Orri guidelines for energy efficiency The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers The standards and logos are uniform among participating nations Canon the Canon logo and imageCLASS are trademarks of Canon Inc Other product and company names herein may be the trademarks of their respective owners Copyright 2004 by Canon Inc All rights reserved No part of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording or by any information storage or retrieval system without the prior written permission of Canon Inc Disclaimers The information in this manual is subject to change without notice Canon INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXCEPT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO
2. COPY STATUS RX TX STATUS RX TX STATUS TX RX LOG TX RX LOG PRINT STATUS PRINT STATUS REPORT STATUS REPORT STATUS COPY STATUS g NOTE Status Monitor is disabled in the Scan mode Checking the Status of the Jobs Stored in the Machine 7 1 System Monitor NH Confirming and Deleting a Fax Job Follow the procedure below to confirm the sending or receiving status 7 Press Status Monitor 2 Press 4 or gt to select lt RX TX STATUS gt press Set NOTE e If there is no job NO CURRENT RX TX JOB is displayed e f there is only one fax job go to step 4 e The transaction number and TX RX in the LCD mean the following 0001 to 4999 A sent document TX 5001 to 9999 A received document RX 3 Press 4 or gt to confirm the transaction number and time g NOTE For the fax job with multiple destinations sequential broadcasting only the fax telephone number to be sent first is displayed 4 If you want to delete the fax job press Set g NOTE If you delete the fax job with multiple destinations the machine does not send the fax to any of the destinations registered for the job 5 If you decide to delete the job press 4 for lt YES gt g NOTE To cancel deleting the job press P for NO Once the job is deleted the job cannot be restored 6 Press Stop Reset to return to the standby display g NOTE
3. The paper type should be selected in the Menu See Specifying the Paper Type on p 2 20 e f you intend to make a copy and print with a thermal transfer printer using the same sheet of paper make the copy first Failure to do so may make copies dirty or cause a paper jam e When copying onto transparencies remove each transparency from the output tray as it is output 7 Place the document on the platen glass or load it in the ADF For details on how to place documents see Setting Up Documents on p 3 3 Press COPY Use the numeric keys to enter the number of copies You can set up to 99 copies Adjust any necessary settings for your document e Specify the size and the type of the paper you load in the cassette or the multi purpose tray See Specifying the Paper Size and Type Common for Cassette and Multi Purpose Tray on p 2 19 e Press Image Quality to select the scanning resolution See Adjusting the Image Quality Resolution on p 5 6 e Press Exposure to select the scanning exposure See Adjusting the Exposure Density on p 5 6 e Press Enlarge Reduce to select the copy ratio See Setting Enlarging Reducing on p 5 4 5 2 Making Copies 5 Press B amp W Start or Color Start g NOTE e To cancel copying press Stop Reset gt follow the instructions in the LCD You can also cancel copying using Status Monitor See Confirming and Deleting a Copy Job on p
4. to select the appropriate paper size gt press Set You can select from the following paper sizes LTR Letter LGL Legal A4 B5 A5 EXECUTIV Executive COM10 MONARCH DL and ISO C5 g NOTE Select lt COM10 gt MONARCH DL or lt ISO C5 gt for envelopes 6 Press Stop Reset to return to the standby display Specifying the Paper Size and Type Common for Cassette and Multi Purpose Tray 2 19 Paper Handling i Specifying the Paper Type PLAIN PAPER is selected as the default paper type When using paper other than plain paper you can specify the paper type according to the following Specifying the paper type can prevent poor copy quality or the printout not being printed correctly 7 2 Press Menu Press 4 or gt to select lt PAPER SETTINGS gt press Set Press lt or gt to select lt CASSETTE gt or MP TRAY gt press Set Press lt or gt to select PAPER TYPE gt press Set Press 4 or gt to select the appropriate paper type gt press Set You can select from the following paper types Plain paper 17 Ib to 24 Ib 64 g m to 90 g m PLAIN PAPER Heavy paper 25 Ib to 34 Ib 91 g m to 128 g m HEAVY PAPER Transparency TRANSPARENCY Envelope lt HEAVY PAPER gt Press Stop Reset to return to the standby display 2 20 Specifying the Paper Size and Type Common for Cassette a
5. Problem Documents e Make sure any glue ink or correction fluid on the document is completely dry before placing it on the platen glass or loading it in the ADF Remove all fasteners staples paper clips etc before loading the document in the ADF e To prevent document jams in the ADF do not use any of the following Wrinkled or creased paper Carbon paper or carbon backed paper Curled or rolled paper Coated paper Torn paper Onion skin or thin paper Hole punched paper Scanned Area of a Document The shaded area in the illustration below shows the scanned area of a document Make sure your document s text and graphics are within this area MAX 13 64 5 0 mm MAX 1 8 3 0 mm LES le T s MAX 1 8 3 0 mm Scanning LTR direction MAX 1 8 3 0 mm 3 2 Document Requirements b SEG Up Documents For scanning place your documents on the platen glass or load them in the ADF Where you set up your documents depends on the size and type of documents you want to scan See Document Requirements on p 3 1 Placing a Document on the Platen Glass 1 Open the platen glass cover 2 Place your document face down on the platen glass Use the paper size marks on the left side of the platen glass to position a document e f your document conforms to a standard paper size e g LTR or A4 align the document between the appropriate paper size marks e f you do not kn
6. Cassette Feeding 250 sheets of 17 Ib 64 g m Multi Purpose Tray 125 sheets of 17 Ib 64 g m Multiple Copies 1 99 Power Requirements 120 V 60 Hz Power requirements differ depending on the country in which you purchased the product Power Consumption Approx 0 98 kw max Dimensions W x D x H 205 64 x 205 32 x 2515 64 510 mm x 512 mm x 641 mm including tray Installation Space W x D 17 3 4 x 18 1 4 449 mm x 462 mm Weight Approx 79 5 Ib 36 kg excluding cartridge Features are subject to change without notice due to product improvements For high quality copies we recommended using paper and transparencies recommended by Canon Some types of paper available at office supply stores may not be suitable for this machine If you have any questions about paper and transparencies consult Canon Authorized Service Facilities or the Canon Customer Care Center Specifications ngor Sym bols machine s exterior 8 1 periodic 8 1 P keys 1 4 scanning area 8 2 Collate copy 5 10 A key 1 4 Color Start key 1 4 ADF Automatic Document Tray COMMON SETTINGS settings 10 2 capacity 3 5 COPY key 1 4 jams in 9 20 COPY SETTINGS settings 10 6 Copying loading documents in 3 4 paper path 3 6 Alarm indicator 1 4 adjusting the exposure 5 6 adjusting the image quality 5 6 ALARM VOLUME setting 10 3 document requirements 3 1 AUTO CL
7. Is the machine installed in a proper location Check that the machine is installed in the proper location For information about specifications of the machine see Specifications on p 11 1 For safety warnings and cautions see Installation on p xiv Envelopes do not feed correctly Are the envelopes loaded correctly Make sure the envelopes are loaded correctly See Loading Envelopes in the Multi Purpose Tray on p 2 14 Is the proper envelope loaded Load the recommended envelopes COM10 MONARCH DL or ISO C5 in the multi purpose tray See Loading Envelopes in the Multi Purpose Tray on p 2 14 9 28 Paper Feeding Problems Copyim g Problems The machine will not make a copy Q Is the cartridge installed correctly A Make sure the cartridge is installed correctly See the Set Up Instructions for the Machine Q Is the sealing tape removed from the cartridge Remove the sealing tape from the cartridge See the Set Up Instructions for the Machine Q Is the cassette inserted completely into the machine Insert the cassette as far as it will go See the Set Up Instructions for the Machine Q Did you connect the power cord to the machine just now Wait for a while After connecting the power cord the machine cannot scan documents immediately Q Is the energy saver mode off The machine does not scan documents if it is in the energy saver mode To restore the machine from the e
8. L 1 Messages Displayed in the LCD The following are a few examples of how messages in the LCD are expressed in this manual The messages are indicated within angle brackets e If MEMORY FULL is displayed the machine cannot scan the documents e COL appears in the LCD Legal Notices FCC Federal Communications Commission Color imageCLASS MF8170c Model H12297 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation g NOTE This equipment has been tested and found to comply with the limits for a class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following
9. 4 or P 4 to select MAINTENANCE gt press Set ER J Press 4 or gt to select ROLLER CLEANING gt press Set 4 Press 4 or gt to select CLEAN PAPER PRINT gt press Set A cleaning page will be printed Periodic Cleaning 8 3 BH Maintenance 8 4 5 Load the cleaning page with the printed side facing down and wide edge with the largest blank space entering the multi purpose tray first When other paper has already been loaded in the multi purpose tray remove it before loading the cleaning page 6 Press Menu Z Press 4 or P to select lt MAINTENANCE gt gt press Set 8 Press lt or P to select lt ROLLER CLEANING gt press Set 9 Press lt or gt to select STARTS CLEANING gt press Set The paper will go into the printer slowly to start cleaning the fusing roller g NOTE It takes approximately 3 minutes to clean the roller The cleaning process cannot be canceled Please wait until it ends Periodic Cleaning Replat ting the Cartridges This section describes how to remove used cartridges and replace them with new ones IMPORTANT If printout becomes faint or inconsistent the reason may be that the lifetime of the toner cartridge has been reached even when a message does not appear Do not continue to use the toner cartridge when there is a deterioration in the print quality NOTE e T
10. A CAUTION e Never attempt to service this machine yourself except as explained in this manual There are no user serviceable parts inside the machine Adjust only those controls that are covered in the operating instructions Improper adjustment could result in personal injury and or damage requiring extensive repair that may not be covered under your Limited Warranty e The fuser unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch the fuser unit and its surroundings as doing so may result in burns or electrical shock e When removing jammed paper or replacing the toner cartridge take care not to allow the toner to come into contact with your hands or clothing as this will dirty your hands or clothing If they become dirty wash them immediately with cold water Washing them with warm water will set the toner and make it impossible to remove the toner stains e When removing paper which has become jammed inside the machine remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician e When loading paper or removing jammed documents or paper take care not to cut your hands on the edges of the documents or paper e When removing a used toner cartri
11. Note After correcting problems reset to the default setting OFF OFF The special print mode function is turned off SPECIAL SETTINGS 1 It is not recommended to print on the reverse of paper that has been printed once However if you have to print on both sides of the paper select SPECIAL SETTINGS 1 when printing on the reverse SPECIAL SETTINGS 2 Depending on the operating environment especially the dry environment or the type of paper some smudged marks of spattering toner may appear on print pages In this case select SPECIAL SETTINGS 2 to improve the result Note Do not select SPECIAL SETTINGS 2 when using paper that has been stored at high temperature or high humidity Otherwise the print quality may deteriorate SPECIAL SETTINGS 3 When an image of high color density is printed sometimes the image partially appears on the next page In this case select SPECIAL SETTINGS 3 to improve the result SPECIAL SETTINGS 4 Depending on the operating environment especially the humid environment some images may look spotty or striped when printing black In this case select SPECIAL SETTINGS 4 to improve the result Menu Descriptions Name Descriptions SPECIAL SETTINGS 5 When heavy paper of rough surface is used some images may look patchy due to toner failing to fuse to the paper In this case select SPECIAL SETTINGS 5 to improve the resu
12. not spill water liquids or flammable substances alcohol benzene paint thinner etc inside the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately disconnect the power cord from the power outlet Then contact Canon Authorized Service Facilities or the Canon Customer Care Center A CAUTION e Do not place heavy objects on the machine as they may tip over or fall resulting in personal injury e Disconnect the power cord for safety when the machine will not be used for an extended period of time such as during consecutive holidays e The laser beam can be harmful to human bodies Since radiation emitted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine during any phase of user operation Read the following remarks and instructions for safety e Close the platen glass cover gently to avoid catching your hand Failing to do so may result in personal injury e Do not press down hard on the platen glass cover when using the platen glass to scan a thick book This may damage the platen glass and or result in personal injury e Do not subject the machine to strong physical shock or vibration e Unplug the machine before moving it e Do not lift the machine by any of its attachments e If the machine exhibits a
13. 7 3 e When you cancel copying while scanning a document from the ADF the document may jam in the ADF If the paper jam occurs the LCD displays CHECK DOCUMENTS or DOCUMENT TOO LONG See Removing Jammed Paper from the ADF on p 9 20 Making Copies 5 3 Copying H Copying BH Setting j Enlarging Reducing You can enlarge or reduce the copy size using preset copy ratios or using custom copy ratios Enlarging Reducing Using Preset Copy Ratios 1 Press Enlarge Reduce 2 Press 4 or P to select the copy ratio gt press Set You can select from the following 200 MAX 129 STMT gt LTR 100 78 LGL LTR 64 50 MIN g NOTE e If the PAPER SIZE GROUP setting of COPY SETTINGS menu in the Menu is set to A or AB the preset copy ratios will be as follows A 50 70 100 141 and 200 AB 50 70 81 86 100 115 122 141 and 200 e To return the copy ratio to 100 press Enlarge Reduce several times to display DIRECT 10096 ratio gt press Set You can also return the ratio to 100 using a custom copy ratio See Enlarging Reducing Using Custom Copy Ratios on p 5 5 5 4 Setting Enlarging Reducing Enlarging Reducing Using Custom Copy Ratios 7 Press Enlarge Reduce twice 2 Use the numeric buttons to enter the copy ratio press Set ZOOM 50 200 4 80 LTR 1 80 QDNCOB TEXT PHOTO e Yo
14. For detailed information on all fax features see the Facsimile Guide 7 2 Checking the Status of the Jobs Stored in the Machine Confirming Transmission Results Follow the procedure below to confirm the sending or receiving results 7 Press Status Monitor 2 Press lt or P to select lt TX RX LOG gt press Set g NOTE If there is no job NOT FOUND is displayed 3 Press lt or gt to confirm the sending or receiving results 4 Press Stop Reset to return to the standby display Confirming and Deleting a Copy Job ES 7 Press Status Monitor 2 Press 4 or P to select COPY STATUS gt press Set NOTE e If there is no job NO COPY JOBS EXIST gt is displayed e If there is only one copy job go to step 4 3 Press 4 or gt to confirm the job number and the quantity of copies 4 If you want to delete the copy job press Set 5 If you decide to delete the job press 4 for lt YES gt NOTE To cancel deleting the job press gt for NO Once the job is deleted the job cannot be restored Checking the Status of the Jobs Stored in the Machine 7 3 ms System Monitor System Monitor NH 6 Press Stop Reset to return to the standby display Confirming and Deleting a Print Job 7 Press Status Monitor 2 Press 4 or gt to select PRINT STATUS gt press Set g NOTE e If there is no job NO PRINT
15. Glearing Jams iiis ver tet eens See Ae Se 9 1 Paper Jam Inside the Machine 0 0 00 eee eee ee 9 2 Paper Jam Behind the Machine llle elles 9 9 Paper Jam in the Drum Cartridge lllllelees lessen 9 18 Removing Jammed Paper from the ADF 0 eee eee eee 9 20 ECD Me ss ges esee dae a Ne mE METER 9 22 Paper Feeding Problems 000 cece eee eee eee n nnn n nnn 9 26 Copying Problems scere mr eee eee eee 9 29 Print Quality Problems esc ek vee Ohl eel eis ee ee ee ee ee A 9 30 Printing Problems lseeeeeeeeee eee eee 9 34 Scanning Problems 020 eee eee eee eee eee n n n nnn 9 35 General Problems 2000 c cece ee eee eee n n n nn n nnn 9 36 If You Cannot Solve the Problem 000 eee ee eee eee eens 9 37 Chapter 10 Machine Settings Accessing the Machine Settings 0s cece eee eee eee 10 1 Menu Descriptions 00 cece eee eee eee 10 2 PAPER SETTINGS e3 2a3 a e0r1 saa up e Ae a A e aia 10 2 COMMON SETTINGS sssssseeeseee enn 10 2 COPY SETTINGS recreen ogee eb DOT IR PP EPI Ae ees 10 6 PRINTER SETTINGS sz Fens AG uale e psp em EE LEER E 10 7 TIMER SETTINGS ERR er Rue uen er e x E un ee OEN 10 8 MAINTENANCE priceana clades e RA ee Nempe ein dus 10 9 Chapter 11 Appendix Specifications cle duca LL Eo 11 1 INDOX 2525 ke dee ta Cee HEA SA eee Z2 ET EE 11 3 vii Thank you for purchasing Canon Color imageCLASS MF8170c Pleas
16. MARKETABILITY MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT Canon INC SHALL NOT BE LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan print or otherwise reproduce certain documents and the use of such images as scanned printed or otherwise reproduced by your product may be prohibited by law and may result in criminal and or civil liability A non exhaustive list of these documents is set forth below This list is intended to be a guide only If you are uncertain about the legality of using your product to scan print or otherwise reproduce any particular document and or of the use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance e Paper Money e Travelers Checks e Money Orders e Food Stamps e Certificates of Deposit e Passports e Postage Stamps e Immigration Papers canceled or uncanceled e Identifying Badges or Insignias e Internal Revenue Stamps canceled or uncanceled e Selective Service or Draft Papers e Bonds or Other Certificates of Indebtedness e Checks or Drafts Issued by e Stock Certificates Governmental Agencies e Motor Vehicle Licenses and e Copyrighted Works Works of Art Certificates of Title without Permission
17. See the Set Up Instructions for the Machine If the LCD remains blank unplug the machine and wait approximately 3 minutes to 5 minutes until the temperature inside the machine lowers then plug it in again If the LCD remains blank unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center Does the Energy Saver key go off When the Energy Saver key lights up the energy saver mode activates To restore the machine from the energy saver mode press Energy Saver 9 36 General Problems If Y annot Solve the Problem If you have a problem with your machine and you cannot solve it by referring to the information in this chapter contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1 800 828 4040 between the hours of 8 00 A M to 8 00 P M EST Monday through Friday and 10 00 A M to 8 00 P M on Saturday A CAUTION If the machine makes strange noises emits smoke or strange smells unplug the power cord immediately and then contact Canon Authorized Service Facilities or the Canon Customer Care Center Do not attempt to disassemble or repair the machine yourself IMPORTANT Attempting to repair the machine yourself may void the limited warranty If you need to contact Canon Authorized Service Facilities or the Canon Customer Care Center make sure you have the following information Product name Canon Color imageCLASS MF8170c e Serial number Th
18. Set Press 4 or gt to select CHANGE CARTRIDGE gt press Set Press lt or gt to select the cartridge to be replaced gt press Set You can select from the following BLACK CYAN M AGENTA YELLOW Y ALL COLORS 5 Lift the scanning platform and open the cartridge cover when the so und of machine operation stops Replacing the Cartridges 6 Make sure that the toner cartridge you want to replace is at the position for replacing If the spent toner cartridge is not in the replacement position close the cover then open it again when the sound of machine stops Repeat this process until the cartridge you want to replace is in the correct position 7 Remove the toner cartridge from the machine Hold the grip on the toner cartridge and lift it straight up H Maintenance Replacing the Cartridges 8 7 BH Maintenance 8 8 8 Confirm the color of the label on the toner cartridge holder then take out a toner cartridge of the same color from the protective bag Open the protective bag with scissors so as not to damage the cartridge IMPORTANT e Keep the protective bag in which the cartridge came in It may be required when taking out the toner cartridge for machine maintenance e Be careful not to hold or touch the prohibited portions such as the sensor or electrical cont
19. Size and Type Common for Cassette and Multi Purpose Tray Lees 2 19 Specifying the Paper Size 6 eee 2 19 Specifying the Paper Type 6 0 0 cece tte 2 20 Orientation of the Document and the Paper Loading 2 21 Selecting the Paper Output Area lesse eene 2 22 Paper Type and Paper Output Area llli else 2 22 Face Down Paper Output Area 1 6 0 0 cee eee 2 23 Face Up Paper Output Area eese 2 24 Chapter 3 Document Handling Document Requirements 0 0 eee eee eee 3 1 Problem DOCUMENTS cid 5 aes dor gee ety So dece ean Sedi abe ics 3 2 Scanned Area of a Document 000 cette ee 3 2 Setting Up Documents sosis ed iie na 022 94 vd eke Seri dace 3 3 Placing a Document on the Platen Glass 00000 eee eee eae 3 3 Loading Documents in the ADF 3 4 The Paper Path of the ADF 0 cece ees 3 6 Chapter 4 Printing from Your Computer Before Printing ei sos es are ESI teen eee eae ERA 4 1 Printing Documents 0 00 e eee eee e hh hm nn 4 3 Canceling Printing 0 cece eee eet eee 4 4 More Information sleeeeeeee eee nn 4 5 Chapter5 Copying Documents You Can Copy cece cece eee eee eee eee nnn nn 5 1 Making Copies scsi ice eae ik we Se eee GG WIRED RN EI C EX PETS 5 2 Setting Enlarging Reducing 0 2 cece eee eee eee 5 4 Enlarging Reducing Using Preset Copy Ratios 2 00 eeu 5 4 Enlargi
20. describes the precautions for replacing handling and storing drum cartridges Replacing the Drum Cartridge Drum cartridges are consumable products Replace the drum cartridge with a new one when PREPARE NEW DRUM or REPLACE THE DRUM appears in the LCD A WARNING Do not burn or throw used drum cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire A CAUTION e If toner gets onto your hands or clothing wash it off immediately with cold water Do not use warm water as this may set the toner permanently and you may not be able to remove the toner stains e Do not touch the electrical contacts or gears in the cartridge cover as this may result in an electric shock IMPORTANT e Use only a drum cartridge intended for use with this machine e The inner portion of the machine must be cleaned when replacing the drum cartridge therefore have a soft dry cloth available 8 22 Replacing the Drum Cartridge 7 Lift the scanning platform and open the cartridge cover 2 Remove the drum cartridge from the machine Pull up the green handle on the drum cartridge in the direction of the arrow Q and lift the cartridge straight up NA y B li Replacing the Drum Cartridge 8 23 H Maintenance BH Maintenance 8 24 3 Use a soft dry cloth and wipe off chipped paper and toner th
21. distinct change in performance this indicates a need for servicing Maintenance and Inspections A WARNING e When cleaning the machine disconnect the power cord Failure to observe these steps may result in a fire or electrical shock e Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed If the power cord is connected for a long period of time in a damp dusty or smoky location dust can build up around the power plug and become damp This may cause a short circuit and result in a fire e Clean the machine using a slightly dampened cloth with a mild detergent mixed with water Do not use alcohol benzene paint thinner or other flammable substances Check detergent for flammability prior to use If flammable substances come into contact with a high voltage area inside the machine it may result in a fire or electrical shock xvii e There are some areas inside the machine which are subject to high voltages When removing jammed paper or when inspecting the inside of the machine do not allow necklaces bracelets or other metal objects to touch the inside of the machine as this may result in burns or electrical shock e Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridge to ignite resulting in burns or a fire
22. is pulled out forcefully or stopped at midpoint toner may spill If toner gets into your eyes or mouth wash it away immediately and consult a physician 8 10 Replacing the Cartridges IMPORTANT e Do not pull the sealing tape diagonally upwards or downwards If the tape is severed it may become difficult to pull it out completely e Pull out the sealing tape completely from the toner cartridge If the sealing tape remains in the toner cartridge it may result in a deterioration in print quality e Dispose of the sealing tape according to local regulations 12 Hold the grip on the toner cartridge and install it in the machine Position the triangular mark on the toner cartridge with the triangular mark on the machine and install the toner cartridge gt pe Z r pr E Replacing the Cartridges 8 11 H Maintenance BH Maintenance 8 12 When the toner cartridge is installed properly the label on the cartridge and on the toner cartridge holder will be aligned as shown in the figure The toner cartridge holder will rotate automatically Replacing the Cartridges Precautions for Handling Toner Cartridges Please use caution when handling the toner cartridges Careless handling can damage delicate mechanical parts or cause deterioration of the print quality Please read the following notices befor
23. machine from the power supply and wait approximately 3 minutes to 5 minutes then plug it in again If this does not solve the problem unplug the machine and contact your local authorized Canon dealer or the Canon help line xxx stands for a number SYSTEM ERROR E078 Cause The drum cartridge is not installed correctly Remedy Install the drum cartridge correctly and then unplug and plug the power cord again SYSTEM ERROR E197 Cause The power cord in the lower part of the machine is unplugged Remedy Plug the power cord in the lower part and then unplug and plug the power cord in the higher part to the wall outlet LCD Messages 9 25 g Troubleshooting le Troubleshooting Pa eeding Problems Paper does not feed correctly Q Q A Does the cassette or multi purpose tray contain an appropriate quantity of sheets Make sure the paper stack in the cassette or multi purpose tray does not exceed the capacity of the cassette or multi purpose tray See Loading Paper on p 2 4 Is paper loaded correctly Make sure the paper stack in the cassette or multi purpose tray is loaded properly and that the paper guides are adjusted correctly See Loading Paper on p 2 4 Is the cassette inserted into the machine correctly Push the cassette into the machine as far as it will go and make sure the cassette is not tilted or inserted at an angle Paper feeds skewed Printing is skewed Q A A Is
24. measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of the FCC Rules Do not make any changes or modifications to the equipment unless otherwise specified in this manual If such changes or modifications should be made you could be required to stop operation of the equipment Canon U S A Inc One Canon Plaza Lake Success NY 11042 U S A TEL No 516 328 5600 x IMPORTANT e This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations e Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Laser Safety This product complies with 21 CFR Chapter 1 Subchapter J as a Class laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Class levels of laser radiation are not considered to be hazardous Since radiation emitted inside the product is completely confined within protective housings and external covers the laser beam cannot escape from the machine dur
25. of Copyright Owner About the Part Containing Mercury Applicable Only to the USA Ag LAMP S INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL STATE OR FEDERAL LAWS xiii A Important Safety Instructions Please read these instructions thoroughly before operating the machine As these instructions are intended to prevent injury to the user or other persons or destruction of property always pay attention to these instructions Also since it may result in unexpected accidents or injuries do not perform any operation unless otherwise specified in the manual Improper operation or use of this machine could result in personal injury and or damage requiring extensive repair that may not be covered under your Limited Warranty Installation A WARNING e Do not install the machine near alcohol paint thinner or other flammable substances If flammable substances come into contact with electrical parts inside the machine it may result in a fire or electrical shock Do not place the following items on the machine If these items come into contact with a high voltage area inside the machine it may result in a fire or electrical shock If these items are dropped or spilled inside the machine immediately disconnect the power cord from the power outlet Then contact Canon Authorized Service Facilities or the Canon Customer Care Center Necklaces and other metal objects Cups vases flowe
26. of the arrow 1 and lift the cartridge straight up y D x oa M N 9 4 Clearing Jams If paper is jammed in the removed drum cartridge do not try to pull the paper out forcefully but refer to Paper Jam in the Drum Cartridge on p 9 18 IMPORTANT e Print quality may deteriorate if you touch or damage the drum that is set inside Be careful not to touch the drum or open the drum s protective shutter Be careful not to hold or touch the portions that are not described for this procedure such as the sensors It may result in damage to the machine Electrical contacts contacts Clearing Jams 9 5 g Troubleshooting e Troubleshooting 9 6 e Do not hold or touch the imaging transfer belt The image quality may deteriorate Do not apply shock to the drum cartridge memory or bring it near magnetic waves It may result in damage to the machine Drum cartridge memory 9 Press the green lock release lever and remove the jammed paper Clearing Jams 10 Take the drum cartridge out of the protective bag 11 Hold the drum cartridge with both hands and install it in the machine Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge D Clearing Jams 9 7 g Troublesho
27. size for the paper cassette LTR LGL A4 B5 A5 EXECUTIV 2 PAPER TYPE Selects the paper type to be used in the paper cassette PLAIN PAPER HEAVY PAPER 2 MP TRAY 1 PAPER SIZE Selects the paper size for the MP tray LTR LGL A4 B5 A5 EXECUTIV COM10 MONARCH DL ISO C5 2 PAPER TYPE Selects the paper type to be used in the MP tray PLAIN PAPER HEAVY PAPER TRANSPARENCY The factory default setting is in bold face COMMON SETTINGS Name Descriptions 1 DEFAULT SETTINGS Selects the Copy or Scan mode for the machine s default mode When the power cord is plugged in or after the auto clear function activates the standby display of the selected mode appears COPY The Copy mode is selected as default SCAN The Scan mode is selected as default FAX The Fax mode is selected as default 2 VOLUME CONTROL Adjusts the beep or alarm volume of the machine 1 KEYPAD VOLUME Do RH volume of keypad tones 0 to 3 1 10 2 Menu Descriptions Name Descriptions 2 ALARM VOLUME Adjusts the alarm volume 0 to 3 1 3 TX DONE TONE Sets the transmission end tone settings ERROR ONLY The transmission end tone sounds only when any error occurs while printing 1 to 3 1 OFF The transmission end tone does not sound ON The transmission end tone sounds 1 to 3 1 4 RX DONE TONE Sets the reception end tone settings ERROR
28. the Canon Customer Care Center Cause2 A cartridge is not installed correctly Remedy Install the cartridge correctly CHECK PRINTER COVER Cause The cartridge cover is not closed completely Remedy Check the cartridge cover and make sure that it is completely closed DOCUMENT TOO LONG Cause The document is longer than 1 m or is not feeding correctly Remedy Reduce the length of the document to within 1 m and then copy it INSTALL CARTRIDGE Cause A cartridge is not installed or not installed correctly Remedy Install the cartridge correctly See Replacing the Cartridges on p 8 5 MEMORY FULL Cause 1 The machine s memory is full because the collate copy or function was set when a large document is loaded Remedy Divide the document and copy each part separately LCD Messages 9 23 g Troubleshooting e Troubleshooting Cause 2 You tried to reserve more than 10 copy jobs Remedy The machine can store up to 10 copy jobs in memory Wait until the current copy job completes or use Status Monitor to delete the reserved copy jobs in memory PREPARE NEW CART Cause A toner cartridge need to be replaced soon Remedy Prepare a new toner cartridge to be replaced Indicates either C M Y or K PREPARE NEW DRUM Cause The drum cartridge need to be replaced soon Remedy Prepare a new drum cartridge to be replaced PRINTER DATA ERROR Cause When you canceled a job being processed t
29. the machine feed paper correctly or is there paper in the cassette or multi purpose tray A Clear the paper jam or load paper in the cassette or multi purpose tray For instructions on clearing paper jam see Clearing Jams on p 9 1 For instructions on loading paper see Loading Paper on p 2 4 A If the machine has no paper jam or paper is loaded in the cassette or multi purpose tray unplug the machine and wait approximately 3 minutes to 5 minutes then plug it in again If the problem is fixed the Alarm indicator will turn off and the LCD will return to the standby mode If the Alarm indicator remains flash unplug the machine and contact Canon Authorized Service Facilities or the Canon Customer Care Center Printout does not match paper size Q Is the paper stack loaded and aligned correctly in the cassette or is paper loaded in the multi purpose tray correctly A Make sure the paper is loaded and aligned correctly in the cassette or the paper is loaded correctly in the multi purpose tray See Loading Paper on p 2 4 9 34 Printing Problems Scgafing Problems The machine will not scan a document Q Did you connect the power cord to the machine just now A Wait for a while After connecting the power cord the machine cannot scan documents immediately Q Is the USB cable connected securely Check that the USB cable is connected securely to the machine and your computer Disconnect the USB cable and recon
30. the outside of the cartridge If you are going to install a cartridge that was stored in a cold place in a warm room leave the cartridge stored in the protective bag for over two hours in the warm room so that it can adapt to the ambient temperature e Be sure to use a new toner cartridge within the expiration date indicated on the package e Using a genuine Canon toner cartridge is recommended Storing Toner Cartridges Be careful of the following points for storing new cartridges or those that were removed for maintenance IMPORTANT e Do not remove a new toner cartridge from the protective bag until it is ready to be used 8 14 Replacing the Cartridges e If a toner cartridge has to be removed from the machine for maintenance attach the protective cover immediately and place it in the protective bag that it came in or wrap it with a thick cloth Protective cover e Do not place it vertically or upside down Store a cartridge in the same position as when installed in the machine e Do not store a cartridge in a place exposed to direct sunlight e Do not store a cartridge in a hot or humid place or a place where the temperature and humidity can change significantly Storing temperature range 32 to 95 F 0 to 35 C Storing humidity range 35 to 85 RH no condensation e Do not store a cartridge in a place that can generate corrosive gases such as ammonia a place in which a considerable amount of salt is c
31. the paper completely winds around the fusing roller and is impossible to be removed contact your Canon dealer 15 Hold the grip on the fuser unit and install it securely 16 Lock the fuser unit by turning the two lock release levers in the direction of the arrow Clearing Jams 9 17 g Troubleshooting e Troubleshooting 17 Connect the power cord and all interface cables 18 Plug the power cord in the wall outlet to turn on the machine If the message is still displayed after turning on the machine pieces of torn paper may still be remaining inside Re check the various sections of the machine and remove all pieces of the jammed paper from inside the machine Paper Jam in the Drum Cartridge When the paper is jammed in the drum cartridge as shown in the figure remove the jammed paper using the following procedure 9 18 Clearing Jams 2 Lift the cover and remove the jammed paper IMPORTANT Do not touch the imaging transfer belt The image quality may deteriorate Imagin transfer belt Troubleshooting 3 Return the cover to its original position and turn the knob in the EN direction of the arrow Proceed to the next steps to remove the jammed paper When removing paper jammed inside the machine gt Step 8 gt p 9 6
32. 0 2 00 cece eee ee 7 5 Chapter8 Maintenance Periodic Cleaning cceue ce eee ee eee eee rr rr eee eee 8 1 Cleaning the Exterior 0 0 0 00 8 1 Cleaning the Scanning Area 0 0 cette 8 2 Cleaning the ADF Area 0 00 cece teens 8 2 Cleaning the Fusing Roller l l 8 3 Replacing the Cartridges ccc cece eee eee eee eee 8 5 Replacing the Toner Cartridges l ilie sese 8 5 Precautions for Handling Toner Cartridges 0 000 eee eee 8 13 Storing Toner Cartridges 0 cece tees 8 14 Recycling Used Cartridges s iae see ek aa det ks cte hr facts 8 15 The Clean Earth Campaign 0 000 cece eee 8 16 THE Canon CARTRIDGE RECYCLING PROGRAM 5 8 16 U S A PROGRAM cuecossc e y RA e A DRE rec E E e 8 17 Packaging dem emt het ade a s RU det Tu ed tos e 8 17 SHIPPING wa seus eR orem uet era au SUUS aen hemes de 8 19 CANADA PROGRAM CANADA PROGRAMME 0 005 8 20 Replacing the Drum Cartridge 0c cece eee eee eee eee 8 22 Replacing the Drum Cartridge 1 0 0 0 cc eee 8 22 vi Precautions for Handling the Drum Cartridge 0 000 00s 8 29 Storing a Drum Cartridge siiis 8 31 CondensatioOr qen 11e ote febr tate qu Pra alt A ead 8 31 Repacking and Transporting Your Machine Lees 8 32 Carrying the Machine by the Sides lisse iles 8 33 Chapter9 Troubleshooting
33. 1to 7 5 8 SHARPNESS The sharpness setting of an image can be adjusted When you want to make characters and lines clear select a larger value When you make copies of photographs select a smaller value 1to 9 5 9 SATURATION Selects the saturation type when using color mode STANDARD VIVID TRANQUIL 10 REMOVE BACKGROUND Selects the level of removing the background of documents when using color mode 1 to 5 4 The factory default setting is in bold face PRINTER SETTINGS Name Descriptions 1 ERROR TIME OUT Sets the length of time before the machine returns an error when no data is received from the computer ON The error time out is on Sets the time out period 5SEC to 300SEC 15SEC OFF The error time out is off The factory default setting is in bold face Menu Descriptions 10 7 E Machine Settings a Machine Settings TIMER SETTINGS Name Descriptions 1 DATE TIME SETTING Sets the current date and time year month day hour minute 2 DATE SETUP Selects the format of the date displayed in the LCD MM DD Y YYY DD MM YYYY YYYY MM DD 3 AUTO CLEAR Sets the auto clear function If the machine remains idle for a set amount of time the display returns to the standby mode ON Sets the time until the machine returns to the standby mode 1MIN to 9MIN 1MIN OFF The auto clear function
34. 24 Selecting the Paper Output Area CHAPTER This chapter describes the types of documents you can scan or copy with this machine and how to set them on the platen glass Do ent Requirements The documents you place on the platen glass or loaded in the ADF for copying scanning or sending must meet these requirements Platen Glass ADF Type of Plain paper Plain paper multiple page Document Thick documents documents of the same size Photographs thickness and weight or one page Small documents e g index cards documents Special types of paper e g tracing paper transparencies etc Book Size W x L Max 8 1 2 x 11 3 4 Max 8 1 2 x 14 216 mm x 297 mm 216 mm x 356 mm LGL Min 5 3 16 x 4 1 8 148 mm x 105 mm A6 Quantity 1 sheet Max 30 sheets or paper stack within 8 mm thickness including curled sheets guaranteed Max 50 sheets or paper stack within 8 mm thickness including curled sheets temperature 15 C to 27 C humidity 20 to 80 reference 17 Ib to 28 Ib Weight 44 Ib 2 kg 64 g m to 105 g m document When scanning copying or sending a transparent document such as tracing paper or transparencies place a piece of plain white paper behind the document 2 21 Ib 80 g m paper Document Requirements 3 1 Document Handling B g NOTE When making copies of a small size document the copy speed may be slightly slower than usual
35. A value of 5 is the default setting For the toner density indication 1 is the lightest and 7 is the darkest Improving Copied Image 5 7 Copying BH Adjusting the Saturation You can adjust saturation to the appropriate level best suited for a document Three modes are available for adjusting the saturation level 7 Press Menu 2 Press 4 or gt to select COPY SETTINGS gt press Set 3 Press or P to select SATURATION gt press Set 4 Press 4 or gt to select the appropriate saturation level gt press Set You can select from the following STANDARD lt VIVID gt lt TRANQUIL gt 5 Press Stop Reset to return to the standby display 5 8 Improving Copied Image Removing the Background Color You can remove the background color of a document using lt REMOVE BACKGROUND 7 Press Menu 2 Press 4 or gt to select COPY SETTINGS gt press Set 3 Press 4 or P to select lt REMOVE BACKGROUND gt press Set 4 Press 4 or gt or use the numeric keys to specify the EN appropriate level press Set You can specify the level from between 1 and 5 Copying 5 Press Stop Reset to return to the standby display Improving Copied Image 5 9 Copying BH Spental Features The machine has the following SPECIAL COPY features These features allow you to sort copies in page order and create special copi
36. Color imageCLASS MF8170c Basic Guide EN XJ F Manuals for the Machine The manuals for this machine are divided as follows Please refer to them for detailed information Depending on the system configuration and product purchased some manuals may not be needed ides with this bol inted manuals Guides wi ae CAS DI a FAN Guides with this symbol are PDF manuals included on the D RON accompanying CD ROM See footnote e Setting Up the Machine Set Up Instructions s for the Machine u e Software Installation S et Up Instructions e Network Sett FM ye for Networking and Printing W e Copying and Printing Instructions F E Troubleshooting The Manual W e Fax Instructions EP e Troubleshooting Facsimile Guide e Software Installation and Instructions e Printing and Scanning Instructions O Software Guide dr e Troubleshooting e Remote User Interface Instructions Remote UI Guide e e Network Connectivity and Setup Instructions Network Guide A Model Name e H12297 Color imageCLASS MF8170c The machine illustration on the cover may differ slightly from your machine To view the manual in PDF format Adobe Reader Acrobat Reader Acrobat is required If Adobe Reader Acrobat Reader Acrobat is not installed on your system please download it from the Adobe Systems Incorporated website http www adobe com F How This Manual Is Organized Introduction Paper Handling Document Hand
37. EAR setting 10 8 making copies 5 2 AUTO GRAD ADJUST settings 10 9 paper requirements 2 1 AUTO SORT setting 10 6 problems 9 29 setting enlarging reducing 5 4 specifying the paper size 2 19 B specifying the paper type 2 20 Customer support 1 1 B amp W Start key 1 4 B amp W TONER SAVER setting 10 3 D C DATE SETUP setting 10 8 DATE TIME SETTING settings 10 8 DAYLGHT SAV TIME settings 10 8 DEFAULT SETTINGS setting 10 2 E Appendix CALLING VOLUME settings 10 3 ganngge DISPLAY LANGUAGE settings 10 4 recycling 8 15 replacing 8 5 Poen j Loading 3 4 Cartridge cover 1 2 orientation 2 21 Cassette 1 2 rinting 4 3 CHANGE CARTRIDGE settings 10 9 atie A CHECK PAPER SIZE message 9 23 P Due quantity 3 1 CHECK PRINTER COVER message 9 23 CHECK PRINTER message 9 23 Cleaning ADF Area 8 2 requirements 3 1 scanned area 3 2 scanning 6 2 Index 11 3 B Appendix size 3 1 type 3 1 weight 3 1 Document feed ADF 3 4 platen glass 3 3 Drum Cartridge Precautions for Handling the Drum Cartridge 8 29 Replacement 8 22 Storing a Drum Cartridge 8 31 E Energy Saver key 1 4 restoring 1 7 setting 1 6 ENERGY SAVER setting 10 8 Enlarge Reduce key 1 4 setting 5 4 Enlargement Reduction 5 4 Envelope loading 2 14 printing area 2 3 Exposure key 1 4 External device jack 1 3 F Face up cover 1 3 Fax key 1 4 Front cover 1 2 G General problems 9 36
38. Image Quality adjusting 5 6 key 1 4 In Use Memory indicator 1 4 INSTALL CARTRIDGE message 9 23 J Jammed paper removing from the ADF 9 20 Jams clearing 9 1 K KEYPAD VOLUME settings 10 2 L LCD 1 4 LCD Messages 9 22 LINE MONITOR VOL setting 10 3 Loading documents in the ADF 3 4 envelopes in the multi purpose tray 2 14 paper in the multi purpose tray 2 12 Lock Release Lever 9 16 M Machine Settings accessing 10 1 Making copies 5 2 MEMORY FULL message 9 23 Menu descriptions 10 2 key 1 4 Multi purpose tray 1 3 loading envelopes 2 14 loading paper 2 12 11 4 Index paper requirements 2 1 Plain paper 2 20 Platen glass 1 3 N glass cover 1 3 Power socket 1 3 Numeric keys 1 4 PRESET RATIO setting 10 6 PRINT DONE TONE setting 10 3 Print media O requirements 2 1 size 2 2 Operation panel 1 2 1 4 type 2 2 Orientation weight 2 2 document 2 21 Print quality problems 9 30 paper 2 21 PRINTER DATA ERROR message 9 24 Output tray 1 2 Printing areas 2 3 beforehand 4 1 P canceling 4 4 documents 4 3 problems 9 34 pa table paper 2 2 eg p paper cannot solve 9 37 cassette 1 2 copving 9 29 feeding problems 9 26 d document 3 2 jam 2 2 9 20 eneral 9 36 loading 2 4 paper feeding 9 26 print quality 9 30 printing 9 34 scanning 9 35 orientation 2 21 output area 2 22 printing area 2 3 requirements 2 1 Storing Color Print Paper 2 2 Storing P
39. JOBS EXIST gt is displayed e f there is only one print job go to step 4 3 Press or P to confirm the file name 4 If you want to delete the print job press Set 5 If you decide to delete the job press 4 for lt YES gt g NOTE e To cancel deleting the job press gt for NO Once the job is deleted the job cannot be restored e The LCD can display characters in ASCII cord Using characters other than those in ASCII cord may have the LCD display garbled characters 6 Press Stop Reset to return to the standby display 7 4 Checking the Status of the Jobs Stored in the Machine Confirming and Deleting a Report Job 7 Press Status Monitor 2 Press lt or gt to select lt REPORT STATUS gt gt press Set g NOTE e If there is no job NO REPORT JOBS EXIST is displayed e f there is only one report job go to step 4 3 Press lt or gt to confirm the report 4 If you want to delete the report job press Set 5 If you decide to delete the job press 4 for lt YES gt g NOTE To cancel deleting the job press gt for NO Once the job is deleted the job cannot ras be restored ms 6 Press Stop Reset to return to the standby display System Monitor Checking the Status of the Jobs Stored in the Machine 7 5 System Monitor NH 7 6 Checking the Status of the Jobs Stored in the Machine CHAPTER This chapter e
40. ONLY The reception end tone sounds only when any error occurs while printing 1 to 3 1 OFF The reception end tone does not sound ON The reception end tone sounds 1 to 3 1 5 PRINT DONE TONE Sets the printing end tone settings ERROR ONLY The printing end tone sounds only when any error occurs while printing 1 to 3 1 OFF The printing end tone does not sound ON The printing end tone sounds 1 to 3 1 6 SCAN DONE TONE Sets the scanning end tone settings ERROR ONLY A scanning end tone sounds only when any error occurs while scanning 1 to 3 1 OFF The scanning end tone does not sound ON A scanning end tone sounds 1 to 3 1 7 CALLING VOLUME Adjusts the line monitor volume 1 to 3 1 8 LINE MONITOR VOL Adjusts the line monitor volume 0 to 3 1 3 B amp W TONER SAVER Sets the toner saver mode for B amp W printing Not available for color printing OFF The toner saver mode is turned off Menu Descriptions 10 3 E Machine Settings a Machine Settings 10 4 Name Descriptions ON The toner saver mode is turned on 4 DISPLAY LANGUAGE Shows the language displayed in the LCD ENGLISH FRENCH SPANISH PORTUGUESE 5 SPECIAL PRT MODE SPECIAL PRT MODE provides the settings that avoid or correct problems of printing quality Read the each description carefully before specifying this option
41. Set as Default Printer Windows 98 Me Set as Default 4 2 Before Printing Pri g Documents The general steps for printing a document are explained below 7 Load paper in the cassette or the multi purpose tray For details on how to load paper see Loading Paper on p 2 4 2 Open the document in an application 3 Select the command to print In most cases click Print in the File menu The Print dialog box appears 4 From the Select Printer list box or the Name pull down list in the Print dialog box select the printer to be used 5 Click Preference or Properties g NOTE Depending on the application you are using select the printer to be used in the General tab sheet in the Print dialog box then specify the print settings in the corresponding tab sheet only for Windows 2000 6 Specify the required settings gt click OK For details on the color printing see the Software Guide Z Click Print or OK Printing starts g NOTE To cancel printing click Cancel Printing Documents 4 3 Printing from Your Computer H Canceling Printing 7 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows XP Server 2003 C Click start on the Windows task bar gt select Printers and Faxes On Windows 98 Me 2000 Q Click Start on the Windows task bar gt select Settings gt Printers 2 Double click the corresponding printer dri
42. When removing paper jammed behind the machine gt Step 5 gt p 9 12 Clearing Jams 9 19 e Troubleshooting Removing Jammed Paper from the ADF When the document jams in the ADF the LCD displays CHECK DOCUMENT or DOCUMENT TOO LONG g NOTE Do not open the platen glass cover until the jammed paper is removed Doing so will result in damaging the document and the paper 7 Open the ADF and gently remove the jammed paper from the ADF 2 Widen the document guides until they stop and remove the paper so as not to be caught by the guides Open the ADF and gently remove the jammed paper from the ADF 9 20 Clearing Jams 3 Open the ADF and gently remove the jammed paper from the document output tray g NOTE After removing jammed paper even edges of the document before loading it in the ADF again Clearing Jams 9 21 g Troubleshooting le Troubleshooting ae essages The following messages are displayed in the LCD when the machine performs a function or if it encounters an error ADJUSTING WAITING TO SCAN Cause The machine is not ready for copying because you have just connected the power cord to the machine Remedy Wait for a while The machine cannot scan documents for copying immediately after the power cord is connected CHECK CARTRIDGE Cause A problem has occurred with a toner cartridge Remedy Reset the machine by opening the cartridge cover
43. acts It may result in damage to the machine Electrical contacts Replacing the Cartridges 9 Hold the toner cartridge as shown in the figure shake it gently 5 or 6 times from side to side then back and forth to evenly distribute the toner inside IMPORTANT e f toner is not distributed evenly it may result in a deterioration of the print quality Be sure to carry out this procedure properly e Be sure to shake the toner cartridge gently Toner may spill if the cartridge is handled without caution 10 Remove the protective cover H Maintenance Hold the protective cover and remove it as shown in the figure Protective cover g NOTE It may be a little snug but it will pull off Replacing the Cartridges 8 9 BH Maintenance IMPORTANT e Do not touch or hold the developing roller The image quality may deteriorate if you do Do not apply shock to the toner cartridge memory or bring it near magnetic waves as this may result in damage to the machine e Keep the protective cover with which the cartridge from removed It may be required when taking out the toner cartridge for machine maintenance 11 Place the toner cartridge on a flat surface then pull out the sealing tape Approx 45 cm in length while supporting the toner cartridge Hold the tab on the sealing tape and pull it out straight A CAUTION If the sealing tape
44. age the drum that is set inside Be careful not to touch the drum or open the drum s protective shutter Be careful not to hold or touch the portions that are not described for this procedure such as the sensors It may result in damage to the machine Electrical contacts Electrical contacts Clearing Jams 9 11 g Troubleshooting e Troubleshooting 9 12 e Do not hold or touch the imaging transfer belt The image quality may deteriorate Do not apply shock to the drum cartridge memory or bring it near magnetic waves It may result in damage to the machine Drum cartridge memory Imaging transfer belt 6 Press the green lock release lever and remove the jammed paper IMPORTANT If no paper jam has been found after performing the procedure up to this step the paper may be jammed in the fuser unit at the back of the machine In this case skip Step 7 to Step 9 and start with Step 10 gt p 9 15 to remove the jammed paper In doing so never close the cartridge cover It may result in paper jams that are difficult to clear Follow Step 7 to Step 9 to set the drum cartridge after removing the paper Clearing Jams 7 Take the drum cartridge out of the protective bag 8 Hold the drum cartridge with both hands and install it in the machine Position the triangular mark on the drum cartridge with the triang
45. and then closing it If the message persists unplug the machine from the power supply and contact Canon Authorized Service Facilities or the Canon Customer Care Center Indicates either C M Y or K CHECK DOCUMENT Cause 1 There is a paper jam in the ADF Remedy Remove the document you are trying to copy in the ADF See Removing Jammed Paper from the ADF on p 9 20 Make sure that the document is not too long or too short See Document Requirements on p 3 1 Then reset the machine by opening the front cover and then closing it Cause2 The ADF roller rotates without feeding documents Remedy Fan the edge that will feed into the machine first then tap the edge of multiple page documents on a flat surface to even the stack 9 22 LCD Messages CHECK PAPER SIZE Cause The size of the paper in the cassette or multi purpose tray is different from that of the paper specified in PAPER SETTINGS of the Menu Remedy Load the correct paper size or change PAPER SIZE in PAPER SETTINGS of the Menu See Loading Paper on p 2 4 or Specifying the Paper Size on p 2 19 Then reset the machine by opening the cartridge cover and then closing it CHECK PRINTER Cause 1 A problem has occurred in the machine Remedy Reset the machine by opening the cartridge cover and then closing it If the message persists unplug the machine from the power supply and contact Canon Authorized Service Facilities or
46. ant to copy or print envelopes IMPORTANT The recommended envelopes are COM10 MONARCH DL and ISO C5 Using other envelopes may affect the quality of the printout 2 14 Loading Paper 7 Open the multi purpose tray and pull out the auxiliary tray For opening the multi purpose tray see Opening the Multi Purpose Tray on p 2 10 2 Spread the paper guides a little wider than the actual envelope width 3 Place the stack of envelopes on a flat surface flatten them to release any remaining air and be sure that the edges are pressed tightly m L E A CAUTION Be careful not to cut your hands with the edges of the envelopes Loading Paper 2 15 Paper Handling D Paper Handling H 2 16 4 Loosen the hard corners of the envelopes and flatten curls as shown in the figure 5 Align the edges of the envelopes on a flat surface Ki 6 Gently load the stack of envelopes with the address side facing up and the flap side come the leftward Be sure to insert the envelopes completely Be sure that the stack of envelopes is loaded under the paper limit guides Loading Paper A CAUTION When loading envelopes be careful not to cut your hands with the edges of the envelopes IMPORTANT e Up to 10 sheets of envelopes can be loaded e Confirm that there is sufficient space between the paper limit guides and the envelope stack Take out som
47. aper 2 1 E Appendix type 2 20 2 22 Q Paper Jams Behind the Machine 9 9 Quality In the Drum Cartridge 9 18 adjusting the image 5 6 Inside the Machine 9 2 print problems 9 30 Paper output area Quantity document 3 1 face down 2 23 face up 2 24 Paper Select key 1 4 R PAPER SETTINGS settings 10 2 PAPER SIZE GROUP setting 10 6 REC PAPER JAM message 9 24 PAPER SIZE settings 10 2 REMOVE BACKGROUND settings 10 7 PAPER TYPE setting 10 2 Repacking 8 32 Periodic cleaning 8 1 Replacing the cartridges 8 5 Index 11 5 B Appendix Reserve copy 5 12 RX DONE TONE setting 10 3 S SATURATION settings 10 7 SCAN DONE TONE setting 10 3 SCAN key 1 4 Scanned area 3 2 Scanning areas 3 2 beforehand 6 1 documents 6 2 problems 9 35 Scanning platform 1 2 Set key 1 4 Setting Enlargement Reduction 5 4 SHARPNESS setting 10 7 Size document 3 1 marks 3 3 print media 2 2 SPECIAL PRT MODE settings 10 4 Specifications 11 1 STANDARD COPY QTY setting 10 6 STANDARD EXPOSURE setting 10 6 Standby display 1 5 Status Monitor key 1 4 using 7 1 STD ZOOM RATIO settings 10 6 STD IMAGEQUALITY setting 10 6 Stop Reset key 1 4 SUPPLY REC PAPER message 9 25 System monitor 7 1 T Telephone line jack 1 3 Toner Cartridge Precautions for Handling Toner Cartridges 8 13 Storing Toner Cartridges 8 14 11 6 Index Transporting 8 32 Tray multi purpose 1 3 output 1 2 Troubles
48. are to clean at the locations where the black lines are appearing on copies If you have trouble getting the glass clean wipe with a cloth moistened with water or a mild neutral detergent and then wipe the glass dry with another cloth Paste ink correction fluid Read area etc N White roller lt 7 Black lines Copy 8 2 Periodic Cleaning IMPORTANT e Paste ink correction fluid and other foreign matter can soil the platen glass when you send a document through the ADF while the paste ink or correction fluid on the document is still wet This is what causes black lines on copies Whenever you load a document in the ADF always check to make sure that any paste ink or correction fluid that is on the document is completely dry e When cleaning the read area of the platen glass take care not to damage the white roller located on the center of the ADF Cleaning the Fusing Roller If smudge marks appear on the back or front side of printed pages clean the fusing roller in the following procedure Print quality deterioration can be prevented by cleaning the fusing roller First print out a cleaning page using LTR or A4 size paper Then feed the cleaning page from the multi purpose tray to clean the fusing roller IMPORTANT A cleaning page cannot be printed on paper in size other than LTR or A4 Be sure to set LTR or A4 paper in the cassette 7 Press Menu Maintenance 2 Press
49. area for optimum print quality and the entire area where the machine can technically print from your computer Printing area light shade Canon recommends that you print within this area E Paper MAX 13 64 5 mm MAX 13 64 5 mm MAX 13 64 5 mm 4 Feeding direction MAX 13 64 5 mm E Envelope MAX 13 32 10 mm MAX 13 32 10 mm 4 Feeding direction NOTE Copying areas are a little larger than printing areas E MAX 13 32 10 mm MAX 13 32 10 mm Print Media Requirements 2 3 Paper Handling D Lo g Paper This section describes how to load paper in the cassette and the multi purpose tray A CAUTION When loading paper take care not to cut your hands on the edges of the paper g NOTE The cassette holds up to approximately 250 sheets of 17 Ib 64 g m paper Loading Paper in the Cassette Do not touch the black rubber pad in the paper cassette It may result in misfeeds Paper Handling Rubber pad 2 4 Loading Paper 2 Push down the plate of the paper cassette to lock it A CAUTION Do not touch the lock release levers located on the right and left sides of the paper cassette when the plate of the paper cassette is locked The plate may snap forcefully if the lock is released and may result in personal injuries zLock release lever 3 Hold the lock release lever of the rea
50. at are attached on the transparent sheet located at the front of the roller A WARNING Clean the machine using a soft dry cloth Do not use alcohol benzene paint thinner or other flammable substances IMPORTANT e Be careful not to scratch the transparent sheet or peel it by force e Do not wet the cloth with water or detergent e Be careful not to touch unnecessary parts in the machine when cleaning 4 Take the drum cartridge out of the protective bag Open the protective bag with scissors so as not to damage the cartridge IMPORTANT e Keep the protective bag in which the cartridge came in It may be required when taking out the drum cartridge for machine maintenance Replacing the Drum Cartridge e Print quality may deteriorate if you touch or damage the drum that is set inside Be careful not to touch the drum or open the drum protective shutter Be careful not to hold or touch the portions that are not described for this procedure such as the sensors It may result in damage to the machine 5 Remove the packing materials 7 pieces Remove the packing materials 1 and 2 by hooking your fingers into the tab and pulling them in the direction of the arrows Replacing the Drum Cartridge 8 25 H Maintenance BH Maintenance 8 26 Remove the packing materials and 4 by turning them in the direction of the arrows until they stop and pu
51. des included with your machine Adjust only those controls that are covered by the instructions in the guides since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the machine has been dropped or damaged If the machine exhibits a distinct change in performance indicating a need for servicing A WARNING e Do not attempt to disassemble or modify the machine There are high temperature and high voltage components inside the machine which may result in a fire or electrical shock e If the machine makes strange noises or gives off smoke heat or strange smells immediately disconnect the power cord from the power outlet Then contact Canon Authorized Service Facilities or the Canon Customer Care Center Continued use of the machine in this condition may result in a fire or electrical shock e Do not use highly flammable sprays near the machine If gas from these sprays comes into contact with the electrical components inside the machine it may result in a fire or electrical shock xvi e To avoid damage to the power cord and creating a fire hazard always disconnect the power cord and the interface cable when moving the machine Otherwise the power cord or interface cable may be damaged resulting in a fire or electrical shock e Do not drop paper clips staples or other metal objects inside the machine Also do
52. dge from the machine remove the cartridge carefully to prevent the toner from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician xviii A WARNING e Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire e Do not store toner cartridges or copy paper in places exposed to open flames as this may cause the toner or paper to ignite resulting in burns or a fire e When discarding used toner cartridges put the cartridges in a bag to prevent the toner remaining inside the cartridges from scattering and dispose of them in a location away from open flames A CAUTION Keep toner and other consumables out of the reach of small children If these items are ingested consult a physician immediately Other Warnings A WARNING For cardiac pacemaker users This product generates a low level magnetic field If you use a cardiac pacemaker and feel abnormalities please move away from the product and consult a physician A CAUTION Follow all warnings and instructions marked on the machine xix XX CHAPTER This chapter describes the main components the operation panel and the standby display of the machine It also explains how to set the energy saver function Cu er Support Your machine is designed with the late
53. e power cord and the extension cord XV A CAUTION e Do not use power supplies with voltages other than those specified herein as this may result in a fire or electrical shock e Always grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If the power cord is damaged this could cause current to leak resulting in a fire or electrical shock e Leave sufficient space around the power plug so that it can be unplugged easily If objects are placed around the power plug you will be unable to unplug it in an emergency e During electrical storms unplug the power cord from the power outlet Electrical storms may cause damage to the machine and result in a fire or electrical shock IMPORTANT e If dust accumulates around the plug of the power cord when it is connected to a power outlet unplug the machine and wipe the plug with a clean dry cloth e Do not plug the machine into the same circuit with appliances such as an air conditioner television or copier These devices generate an electrical noise and may interfere with your machine s operation e Unplug the machine in the following conditions When the power cord or plug is damaged or frayed If liquid has spilled into the machine If the machine has been exposed to rain or water If the machine does not operate normally when you have followed the instructions in the gui
54. e Box Return Repackage the empty cartridge utilizing the wrapper and pulp mould end blocks from the new cartridge s box Place the empty cartridge in the box of your new cartridge Seal the box E Option B Volume Box Return We encourage you to use this option as a more efficient way to ship cartridges Place as many cartridges as possible into one box Carefully seal the box with tape or e Call 1 800 OK Canon to receive your free eight cartridge collection box dU WS OD ESS H Maintenance Replacing the Cartridges 8 17 BH Maintenance 8 18 E Option A 2 Multiple Box Return We encourage you to use this option as a more efficient way to ship cartridges e Complete Option A 1 Bundle multiple cartridge boxes together securely with tape Canon Canon Canon Canon Please be sure that the shipment does not exceed UPS specifications Maximum weight 70 Ib 31 8 kg Maximum length 108 2 743 mm Maximum girth length 2 x width 2 x height 130 3 302 mm If your shipment exceeds the above limits please call 1 800 OK Canon for special shipping information Please Note Do not send defective cartridges for replacement Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty Replacing the Cartridges Shipping Apply the UPS authorized ret
55. e Nature Conservancy and in Canada through donations to the World Wildlife Fund Canada and The Nature Conservancy of Canada Since its inception The Canon Cartridge Recycling Program has collected millions of cartridges that otherwise would have been discarded into landfills or similar facilities Instead this rapidly growing program returns used cartridges to the manufacturing process thus conserving an array of resources Becoming a part of this worthwhile program is easy When your cartridge is of no further use simply follow the instructions detailed for U S or Canadian residents We appreciate your support of The Canon Cartridge Recycling Program Working together we can make a significant contribution to a cleaner planet e Cartridges collected through this program are not refilled e You are not entitled to a tax deduction or rebate for the return of empty cartridges e This program may be modified or discontinued without notice The Clean Earth Campoign Supporting Environmental Initiatives With US 20 2 po Sr J The P i Yon Z i A Nature d j WWE Cons U P h MAN p ea 1A societ cioe N UR ervancys ENVIROTHON CANON NATIONAL PARKS V im SCIENCE SCHOLARS NATURE National Qf Turk CONSERVANCY FOUNDATION F NATURE THE CANON f mm LE PROGRAMME CARTRIDGE RECYCLING N De RECYCLAGE PROGRAM N Des CARTOUCHES DE CANON 8 16 Replacing the Cartridges U S A PROGRAM Packaging E Option A 1 Singl
56. e auto mode gt press Set EXPOSURE T 100 LTR 01 AUTO EXPOSURE QA B TEXT The copy exposure is adjusted automatically g NOTE Image quality mode automatically changes to TEXT when AUTO EXPOSURES is set 5 6 Improving Copied Image Adjusting Manually 7 Press Exposure to select the manual mode 2 Press lt or gt to adjust the copy exposure gt press Set For a lighter copy exposure press For a darker copy exposure press P EXPOSURE en 100 A4 1 LT a BD DK a EB TEXT PHOTO NOTE When setting the exposure lighter the indicator moves to the left When setting the exposure darker the indicator moves to the right Adjusting the Color Balance You can make fine adjustments to the color by varying the relative strength and density of yellow magenta cyan and black for color copying Toner density can be specified by the following procedure Copying H Press Menu Press lt or P to select COPY SETTINGS gt press Set Press 4 or gt to select COLOR BALANCE press Set Q NM Press 4 or gt to select the each color BLACK lt CYAN gt MAGENTA and lt YELLOW gt gt press Set Q Press 4 or gt or use the numeric keys to specify the toner density press Set You can specify the level from between 1 and 7
57. e envelopes when there is no space e The back side with adhesive surface of an envelope cannot be printed on e Load the envelopes so that the flaps face leftward e Load the stack of envelopes straight e If the rear edge of the stack is not properly aligned it may result in misfeeds or paper jams 7 Slide and fit the paper guides to both sides of the stack Y 77 UE I A Loading Paper 2 17 Paper Handling D Paper Handling i IMPORTANT e Be sure to align the paper guides with the width of the envelopes If the guides are too loose or too tight it may result in misfeeds or paper jams TEE e Do not touch the envelopes in the multi purpose tray or pull them out while printing It may result in a faulty operation 2 18 Loading Paper Specifying the Paper Size and Type Common for Cassette and Multi Purpose Tray Specifying the Paper Size At the factory the paper size has already been set to lt LTR gt Each time you change the paper size you load in the cassette or the multi purpose tray it is necessary to specify the paper size according to the following 7 Press Menu Paper Handling 2 Press 4 or gt to select PAPER SETTINGS gt press Set 3 Press 4 or gt to select CASSETTE or MP TRAY gt press Set 4 Press lt or P to select PAPER SIZE gt press Set 5 Press lt or gt
58. e installing or removing the toner cartridges WARNING Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire CAUTION If toner gets onto your hands or clothing wash it off immediately with cold water Do not use warm water as this may set the toner permanently and you may not be able to remove the toner stains IMPORTANT e f a toner cartridge is removed from the machine during maintenance attach the protective cover immediately and place it in the protective bag that it came in or wrap it with a thick cloth Protective cover e Be careful not to hold or touch the prohibited portions such as the sensor or electrical contacts It may result in damage to the machine Electrical contacts Replacing the Cartridges 8 13 H Maintenance BH Maintenance e Do not touch or hold the developing roller The image quality may deteriorate Do not apply shock to the toner cartridge memory or bring it near magnetic waves It may result in damage to the machine e When handling a toner cartridge hold it properly as shown in the figure Do not set it vertically or upside down e Never attempt to disassemble or modify the cartridge e f a toner cartridge is brought to an environment where the temperature differs extremely condensation may occur both inside and on
59. e paper feeding location cassette or multi purpose tray Status Monitor key Checks the status of copy fax print and report jobs d3 LCD Displays messages and prompts during operation Also displays selections text and numbers when specifying settings B amp W Start key Starts B amp W copying Color Start key Starts color copying Stop Reset key Cancels copying and other operations and returns to the standby display Set key Sets or registers the contents you select 4 or gt keys Scroll through the selections so you can see other settings Menu key Customizes the way your machine operates Numeric keys Enter copy quantity and other numerical values 1 4 Operation Panel SIgpetby Display The standby display differs depending on which mode is selected The standby display in the Copy Scan or FAX mode is as follows E Copy Mode Copy ratio iij size Bs LTR Hl TN Tesla st Exposure Image Copy quality quantity E Scan Mode SCANNING MODE E Fax Mode 12431428804 SAT 18 52 vate atime FaxOrnly a Receive mode Image quality Canon Color imageCLASS MF8170c has various fax features such as Error Correction Mode ECM Automatic switching between fax and voice calls Answering machine connection Memory sending receiving Reduced size printing Automatic dialing and broadcasting etc For more details about Fax functions see the Facsimile Guide g NOTE When t
60. e read this manual thoroughly before operating the machine in order to familiarize yourself with its capabilities and to make the most of its many functions After reading this manual store it in a safe place for future reference How to Use This Manual Symbols Used in This Manual The following symbols are used in this manual to explain procedures restrictions handling precautions and instructions that should be observed for safety A WARNING Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly In order to use the machine safely always pay attention to these warnings A CAUTION Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly In order to use the machine safely always pay attention to these cautions O IMPORTANT Indicates operational requirements and restrictions Be sure to read these items carefully in order to operate the machine correctly and to avoid damage to the machine e NOTE Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Keys Used in This Manual The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual The operation panel keys on the machine are indicated within brackets Press Color Start Image Quality Press Image Quality
61. e serial number is on the label located at the back of the machine H XXXXXX g Troubleshooting Serial No XXXXXXXX Software version number Place of purchase Nature of problem Steps you have taken to solve the problem and the results If You Cannot Solve the Problem 9 37 e Troubleshooting 9 38 If You Cannot Solve the Problem CHAPTER This chapter explains how to adjust machine settings The list of all the settings is also provided for your reference Accessing the Machine Settings 7 Press Menu 2 Press 4 or gt to select the menu you want to change press Set You have now accessed the settings in the list Press 4 or gt to select the sub menu you want to change press Set g NOTE e For details on sub menus see Menu Descriptions on p 10 2 e If you press Stop Reset before Set is pressed the item you have selected will not be registered e Press Stop Reset to exit from the Menu e If you press Menu the display returns to the previous screen e The settings changed in the Menu do not return automatically to the settings you set previously Change to the previous settings again if necessary Accessing the Machine Settings 10 1 a Machine Settings MepwDescriptions PAPER SETTINGS Name Descriptions 1 PAPER SETTINGS Sets the paper size and paper type 1 CASSETTE 1 PAPER SIZE Selects the paper
62. e temperature changes and always stays between 32 F and 95 F 0 C and 35 C e Make sure the relative humidity of the area is between 35 and 85 e Do not use or store the machine outdoors Power Supply A WARNING e Do not damage or modify the power cord Also do not place heavy objects on the power cord or pull on or excessively bend it as this could cause electrical damage and result in a fire or electrical shock e Keep the power cord away from a heat source failure to do this may cause the power cord coating to melt resulting in a fire or electrical shock e Do not connect or disconnect the power cord with wet hands as this may result in electrical shock e Do not connect the power cord to a multiplug power strip as this may cause a fire or electrical shock e Do not bundle up or tie the power cord in a knot as this may result in a fire or electrical shock e Insert the power plug completely into the power outlet as failure to do so may result in a fire or electrical shock e Do not use power cords other than the power cord provided as this may result in a fire or electrical shock e As a general rule do not use extension cords Using an extension cord may result in a fire or electrical shock If an extension cord must be used however use one rated for voltages of 120 V AC and over untie the cord binding and insert the power plug completely into the extension cord outlet to ensure a firm connection between th
63. ed to the machine When receiving a call Setting the Energy Saver Mode Manually 7 Press Energy Saver The LCD is turned off and the Energy Saver key lights up g NOTE Right after the machine is restored from the energy saver mode or right after copying finishes wait about 15 seconds before pressing Energy Saver 1 6 Energy Saver Mode Restoring from the Energy Saver Mode Manually 7 Press Energy Saver The Energy Saver key goes off and the machine enters the standby mode NOTE The machine can be restored from the energy saver mode immediately However it may vary according to room temperature and circumstances Energy Saver Mode 1 7 Introduction E Introduction E 1 8 Energy Saver Mode CHAPTER This chapter describes the media you can use with this machine how to load them and where the documents come out Pri edia Requirements Storing Paper The quality of paper may deteriorate if it is stored improperly even when the paper meets the normal specifications Deteriorated paper may cause misfeeds paper jams or deterioration in print quality Observe the following guidelines for storing and handling paper IMPORTANT e Store paper away from moisture since paper quality deteriorates in a moist environment e Paper wrappers are moisture proof Keep paper in the wrapper until it is ready to be used Store all unused paper in a wrapper e Store paper on a flat surface t
64. en you purchased it Close the cartridge cover The machine will rotate to the next cartridge position Repeat steps 3 to 5 until all the toner cartridges are removed 7 Open the cartridge cover again 8 Remove the drum cartridge and store it as described on page 9 4 9 Close the cartridge cover and lower the scanning platform 10 Detach the document feeder tray 11 Unplug the power cord 8 32 Repacking and Transporting Your Machine Carrying the Machine by the Sides Detach the document feeder tray Grip the handles on both sides of the machine and lift it carefully as shown in the illustration above CAUTION When carrying the machine be sure to hold it in the designated places as shown in the illustration Dropping the machine can cause personal injury H Maintenance Repacking and Transporting Your Machine 8 33 BH Maintenance 8 34 Repacking and Transporting Your Machine CHAPTER This chapter describes the problems you might encounter when using the machine and their remedies It also explains what to do if you cannot solve the problem by yourself Clearing Jams This section describes how to remove jammed paper When print media jams inside the machine the LCD displays REC PAPER JAM and OPEN PRINTER COVER repeatedly A CAUTION There are some areas inside the machine and cartridge which are subject to high voltages and high
65. er limit mark on the paper guide as it may result in misfeeds e Double feeding may occur frequently if the edges of the paper stack are not aligned properly In this case align the edges of the stack on a hard flat surface Loading Paper 2 7 Paper Handling BH Paper Handling i 2 8 g NOTE To print on letterhead paper or paper printed with a logo load the paper with the print side facing down and the top of the paper to the front of the cassette 6 Press down the paper stack so that it is loaded under the hook on the paper guides Confirm that there is sufficient soace between the hook and paper stack Take out some paper when there is no space Loading Paper 7 Set the paper cassette into the machine Push the paper cassette into the machine firmly until the front side of the cassette is flush with the front surface of the machine Amount of Paper Remaining in the Cassette The paper cassette has a display indicating the amount of paper remaining in the cassette If the cassette is full the indicator will be at the top The indicator will go down as the amount of paper decreases The indicator is helpful for confirming the amount of paper remaining in the cassette Amount o Remaining Loading Paper 2 9 Paper Handling Hg Paper Handling i Opening the Multi Purpose Tray Open the multi purpose tray using the following p
66. es easily Collate Copy Sorts copies in page order Reserve Copy Reserves the next job while the machine is printing out Collate Copy The collate copy allows you to sort copies in page order It is convenient when you make multiple copies of multiple page documents Copy 1 Copy 2 Copy 3 4p sets of copies When Loading Documents in the ADF 7 Load documents face up in the ADF For details on how to load documents in the ADF see Loading Documents in the ADF on p 3 4 2 Press Collate lt COL gt appears in the LCD NOTE If lt AUTO SORT gt in lt COPY SETTINGS gt of the Menu is set to lt ON gt the collate copy feature is automatically set See lt 5 AUTO SORT gt of Menu Descriptions on p 10 6 5 10 Special Features 3 Use the numeric keys to enter the number of copies you want 100 COL A4 03 COED TEXT PHOTO You can set up to 99 copies 4 Press B amp W Start or Color Start The machine begins scanning from the first page of the document After scanning the scanned documents will come out in order g NOTE When scanning multiple page documents MEMORY FULL may appear in the LCD and the document being scanned stops in the ADF Follow the procedure in Removing Jammed Paper from the ADF on p 9 20 to clear the paper jam in the ADF If this happens reduce the documents to be scanned Or change the image quality mode to TEXT When Plac
67. fer belt The image quality may deteriorate Do not apply shock to the drum cartridge memory or bring it near magnetic waves It may result in damage to the machine Drum cartridge memory Imaging transfer belt e When handling a drum cartridge hold it properly as shown in the figure Do not set it vertically or upside down 8 30 Replacing the Drum Cartridge e Never attempt to disassemble or modify the cartridge e If a cartridge is brought to an environment where the temperature differs extremely condensation may occur both inside and on the outside of the cartridge If you are going to install a cartridge that was stored in a cold place in a warm room leave the cartridge stored in the protective bag for over two hours in the warm room so that it can adapt to the ambient temperature e Be sure to use a new cartridge within the expiration date indicated on the package e Using a genuine Canon drum cartridge is recommended Storing a Drum Cartridge Be careful of the following points for storing new cartridges or those that were removed for maintenance IMPORTANT e Do not remove a new drum cartridge from the protective bag until it is ready to be used e f a drum cartridge has to be removed from the machine for maintenance place it in the protective bag that it came in or wrap it with a thick cloth immediately e Do not store a cartridge in a place exposed to direct sunlight e Do not s
68. g m to 80 g m face up 1 sheet Heavy Paper approx 20 sheets 28 Ib to 34 Ib 104 g m face down to 128 g m 2 22 Selecting the Paper Output Area Paper Type Paper Output Area The Number of Output Sheets face up 1 sheet Transparencies face down 10 sheets face up 1 sheet Envelopes face down 10 sheets Face Down Paper Output Area The paper is delivered with the printed side down on the output tray Paper is stacked in printed order Close the face up cover and pull out the output tray IMPORTANT e Do not place the delivered paper back on the output tray Doing so may result in paper jams e Do not place objects other than paper on the output tray Doing so may result in paper jams Selecting the Paper Output Area 2 23 Paper Handling I Paper Handling i Face Up Paper Output Area The paper is delivered with the printed side up from the face up paper output at the rear of the machine This way is convenient for printing on transparencies or envelopes which tend to curl because the paper is delivered straight through out of the machine Open the face up cover e Remove the delivered paper one by one IMPORTANT e Do not pull the paper forcibly e This machine has no face up output tray Remove the delivered paper with your hand e Do not place an object in front of the face up paper output to prevent a paper jam 2
69. gs a Machine Settings COPY SETTINGS Name Descriptions 1 STD IMAGEQUALITY Selects the document type TEXT PHOTO Text photo mode Selects the PRIORITY LEVEL STANDARD PHOTO PRIORITY TEXT PRIORITY TEXT Character mode PHOTO Photo mode 2 STANDARD EXPOSURE Sets how the exposure is adjusted MANUAL Adjusts the exposure manually The exposure can be adjusted in 9 increments center AUTO The exposure is adjusted automatically 3 STD ZOOM RATIO Selects the copy ratio MANUAL Selects the copy ratio 50 to 200 100 PRESET RATIO Selects the preset copy ratio The preset copy ratios will change when the paper size group is changed 4 STANDARD COPY QTY Selects the copy quantity 1 to 99 1 5 AUTO SORT Sets the auto sort function OFF The auto sort function is turned off ON The auto sort function is turned on 6 PAPER SIZE GROUP The paper size group can be selected If the paper size group is changed the preset copy ratios will also change INCH Preset copy ratios 50 64 78 100 129 200 A Preset copy ratios 50 70 100 141 200 AB Preset copy ratios 50 70 81 86 100 115 122 141 200 10 6 Menu Descriptions Name Descriptions 7 COLOR BALANCE Specify the toner density for the following each color when using color mode 1 BLACK 2 CYAN 3 MAGENTA 4 YELLOW
70. he lifetime of toner cartridges for this machine is indicated as follows The number of pages is based on printing a typical document with a printing ratio of approximately 5 96 and print density set to default Black EP 87 Toner Cartridge Black Approx 5 000 pages for printing paper in size of A4 or Letter Yellow magenta cyan EP 87 Toner Cartridge Yellow EP 87 Toner Cartridge Magenta EP 87 Toner Cartridge Cyan Approx 4 000 pages for printing paper in size of A4 or Letter e Before handling the cartridge see the precautions in Storing Toner Cartridges on p 8 14 Replacing the Toner Cartridges When PREPARE NEW CART gt and then lt REPLACE CARTRIDGE gt appears in the LCD replace the toner cartridge of the indicated color with a new toner cartridge H Maintenance ndicates either C M Y or K WARNING Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire A CAUTION If toner gets onto your hands or clothing wash it off immediately with cold water Do not use warm water as this may set the toner permanently and you may not be able to remove the toner stains IMPORTANT Use only toner cartridges intended for use with this machine Replacing the Cartridges 8 5 BH Maintenance 8 6 Q NM Press Menu Press lt or P to select lt MAINTENANCE gt press
71. he machine is plugged in the LCD displays PLEASE WAIT for several minutes then the standby display appears Standby Display 1 5 Introduction E Introduction En gray Saver Mode This machine provides an energy saver function When no operations are performed for a specified number of minutes the machine automatically enters the energy saver mode NOTE e The time until the machine enters the energy saver mode can be specified in a range of 3 minutes to 30 minutes You can also turn off the energy saver function For details on the energy saver mode settings see 4 ENERGY SAVER of Menu Descriptions on p 10 8 e The energy saver function does not activate when the machine is in the following conditions When printing out copies faxes or other pages When sending or receiving faxes When scanning While a copy job is saved in the memory or when the collate copy or other functions are operating or when the Memory indicator lights up When paper jams occur When an error code appears and the Alarm indicator flashes When no paper is loaded in the cassette When paper is loaded in the multi purpose tray When the message lt PREPARE NEW CART appears Indicates either C M Y or K e The machine will be restored from the energy saver mode in the following conditions When receiving print jobs from your computer When receiving faxes When you pick up the handset of the telephone connect
72. he next job on the spooled job list may have been also deleted Remedy Check if the job that immediately follows the job being processed has been deleted on the spooled job list Disconnect the USB cable and connect it again or unplug the machine and plug it in again to clear the error message REC PAPER JAM Cause There is a paper jam Remedy Clear the paper jam See Clearing Jams on p 9 1 and reload paper in the cassette or multi purpose tray Then reset the machine by opening the cartridge cover and then closing it REPLACE CARTRIDGE Cause A toner cartridge need to be replaced Remedy Replace a toner cartridge with a new one Indicates either C M Y or K REPLACE THE DRUM Cause The drum cartridge needs to be replaced Remedy Replace the drum cartridge with a new one 9 24 LCD Messages SUPPLY REC PAPER Cause No paper is loaded in the cassette or multi purpose tray Remedy Load paper in the cassette or multi purpose tray See Loading Paper on p 2 4 Make sure the paper stack in the cassette does not exceed the capacity of the cassette If you load paper while making copies do not load a different paper size On the second line in the LCD the message CASSETTE or TRAY and the paper size may appear In this case load the corresponding paper in the cassette or multi purpose tray SYSTEM ERROR Exxx Cause An error of some kind has occurred in the machine Remedy Unplug the
73. hooting 9 1 TX DONE TONE setting 10 3 U USB port 1 3 V VOLUME CONTROL settings 10 2 W Weight document 3 1 machine 11 2 print media 2 2 Z Zoom 5 5 ZOOM RATIO setting 10 6
74. in the ADF For details on how to place documents see Setting Up Documents on p 3 3 2 Press SCAN gt B amp W Start or Color Start on the machine If you are asked to select the program to launch select MF Toolbox Ver4 7 Scanning starts The MF Toolbox and the MF Toolbox settings dialog box will open but the document will be scanned without pressing Start The scanned document will be processed according to your settings When you use Start for the first time a folder with the scanning date will be created in the My Pictures folder in the My Documents folder and your document will be saved in this folder If there is no My Pictures folder the folder with the scanning date will be created in the My Documents folder and your document will be saved in this folder 6 2 Scanning Methods Eger information For detailed information on all scanning features see Chapter 3 Scanning in the Software Guide More Information 6 3 Scanning H Scanning B 6 4 More Information CHAPTER This chapter explains how to check the status of the jobs stored in the machine and to confirm or delete them as needed Checking the Status of the Jobs Stored in the Machine Use the Status Monitor to confirm or delete copy fax print and report jobs stored in the machine When using Status Monitor the LCD displays the jobs in the following order in each mode In Copy mode In Fax mode
75. ing a Document on the Platen Glass Copying H 7 Place the first page of a document on the platen glass For details on how to place documents on the platen glass see Placing a Document on the Platen Glass on p 3 3 2 Press Collate COL appears in the LCD 3 Use the numeric keys to enter the number of copies you want You can set up to 99 copies 4 Press B amp W Start or Color Start The machine begins scanning 5 Place the next page of the document on the platen glass NEXT PAGE START END SCANNING SET Special Features 5 11 Copying BH 6 Press B amp W Start or Color Start Repeat step 5 and 6 to scan all documents 7 Press Set The machine begins printing out g NOTE When scanning multiple page documents lt MEMORY FULL gt may appear in the LCD and scanning is canceled In this case reduce the documents to be scanned Or change the image quality mode to lt TEXT gt Reserve Copy This feature allows you to reserve the next job while the machine is printing out a current job NOTE The machine can store up to 10 copy jobs in memory 7 Press Stop Reset twice to return to the standby display while the machine is printing out g NOTE It is necessary to return to the standby display in order to reserve the next copy job 2 Place the document you want to reserve face down on the platen glass or in the ADF For details on how to place documents see Setting Up D
76. ing any phase of user operation Do not remove protective housings or external COVers except as directed by this manual CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States A CAUTION Use of controls adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure The label shown below is attached to the laser scanner assembly within the product C vx Invisible laser radiation when open DANGER AVOID DIRECT EXPOSURE TO BEAM CAUTION CLASS 38 INVISIBLE LASER RADIATION WHEN OPEN AVOID EXPOSURE TO THE BEAM RAYONNEMENT LASER INVISIBLE DE CLASSE 3B ATTENTION EN CAS D OUVERTURE EVITEZ L EXPOSITION AU FAISCEAU UNSICHTBARE LASERSTRAHLUNG KLASSE 3B WENN ABDECKUNG VORSICHT GEOFFNET NICHT DEM STRAHL AUSSETZEN RADIACI N L SER INVISIBLE DE CLASE 3B PRESENTE AL ABRIR PRECAUCION EVITE LA EXPOSICION AL HAZ 2 KLASS 3B OSYNLIG LASERSTRALNING NAR DENNA DEL AR OPPNAD VARNING STR LENARFARLIG ia LUOKAN 3B NAKYMATTOMALLE LASER SATEILYA AVATTUNA VAROITUS V LT ALTISTUMISTA S TEELLE Z 9 see S838 HII BOIR SA10 resti BAO LSS HHA L SE ES occtHec22238THBU U mE E AICE EG OCC E FC5 4777
77. ints in a binder when storing them for a long period of time more than two years Color prints may discolor when they are stored for a long period of time E Unacceptable Paper Do not copy on the following types of copy stock Doing so may result in paper jams Severely curled or wrinkled paper e Transparencies designed for full color copiers or printers Paper which has already been copied using a digital full color copier Do not copy on the reverse side Paper which has been printed on using a thermal transfer printer Do not copy on the reverse side IMPORTANT Never attempt to make copies on full color transparencies Doing so may result in machine malfunction E Acceptable Paper Cassette Multi Purpose Tray Paper Size A4 B5 A5 Executive Letter Legal Envelope COM10 Monarch DL ISO C5 Paper Weight 17 Ib to 34 Ib 64 g m to 128 g m Paper Type Plain paper Heavy paper Transparency Envelope Only for the multi purpose tray 2 2 Print Media Requirements g NOTE e The printing speed may become slower than usual depending on the paper size the paper type and the number of sheets you specify This is because the machine s safety function works to prevent the failure due to heat e Some types of paper may not feed properly into the cassette or the multi purpose tray Printing Areas Please note that the term printing area represents both the recommended
78. is turned off 4 ENERGY SAVER Sets the energy saver mode ON Sets the time until the machine enters the energy saver mode 3MIN to 30MIN 5MIN OFF The auto energy saver function is turned off 5 DAYLGHT SAV TIME Sets the daylight save time ON The daylight save time setting is enabled 1 START DATE TIME Sets the MONTH WEEK and DAY when the daylight save time starts 2 END DATE TIME Sets the MONTH WEEK and DAY when the daylight save time ends OFF The daylight save time setting is disabled The factory default setting is in bold face 10 8 Menu Descriptions MAINTENANCE Name Descriptions 1 CHANGE CARTRIDGE Selects the toner cartridge to be removed SELECT CARTRIDGE Selects the color to be removed 1 BLACK 2 CYAN 3 MAGENTA 4 YELLOW 5 ALL COLORS 2 AUTO GRAD ADJUST Sets automatic gradation adjustment 3 ROLLER CLEANING Cleans the fusing roller 1 STARTS CLEANING Starts cleaning of the fusing roller 2 CLEAN PAPER PRINT Prints a cleaning page The factory default setting is in bold face Menu Descriptions 10 9 E Machine Settings a Machine Settings 10 10 Menu Descriptions CHAPTER This chapter lists the specifications of the machine and the index Sp cations Type Personal Desktop Platen Stationary Photoconductive Material Organic Photosensitive Conducto
79. led in a stable location A Install the machine in a proper location See Installation on p xiv Copies are too dark or too light Q Is the exposure adjusted correctly A Adjust the exposure correctly using Exposure See Adjusting the Exposure Density on p 5 6 Q Is the machine in the toner saver mode Set B amp W TONER SAVER to OFF in COMMON SETTINGS of the Menu See 3 B amp W TONER SAVER of Menu Descriptions on p 10 3 The printouts are partly missing or shaded when you make copies on heavy paper Q Is the paper type set correctly A Select lt HEAVY PAPER in PAPER TYPE in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 20 The printouts are missing when you make copies on rough paper Q Is the paper type set correctly A Select lt TRANSPARENCY gt in PAPER TYPE in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 20 g Troubleshooting The edges of copies are dirty when you make copies Q Is the paper size set correctly A Specify the appropriate paper size in lt PAPER SIZE gt in lt PAPER SETTINGS gt of the Menu See Specifying the Paper Size on p 2 19 Images in which two or more colors are overlaid come out faint Q Is proper paper being used A Replace the paper to a type that can be used with this machine See Print Media Requirements on p 2 1 Print Quality Problems 9 31 e Troubleshooti
80. ling Printing from Your Computer Scanning System Monitor Maintenance Troubleshooting Machine Settings Appendix Includes the specifications of this machine and the index Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions However as we are constantly improving our products if you need an exact specification please contact Canon Contents Preface nari ena eee della i Ere EE iu ee dur tun viii How to Use This Manual 00 0c cece eee eee n n nn nnne viii Symbols Used in This Manual 0 000 eere viii Keys Used in This Manual 0 c cece BIA viii Messages Displayed inthe LCD 00 cee eee eee ix Legal Notices aici 40 5 iocos erar a huh ea etiam E RR ace ee Sa eed x FCC Federal Communications Commission 00000 ee ee eee x Laser Safety v oni a an teak hase whe a a a obit r ro aa te tate xi CDRH Regulations aie e E A a a teen eae xi International Energy Star Program 1 0 0 0c eee eae xii Trademarks soe oe epp del ee og eee Be bb PHP US xii GOP VNIQHE Arana tees a E PEE naira hee ars PET xii Disclaimers lt 22 086 pte Sees cana te eae e eg xii Legal Limitations on the Usage of Your Product and the Use of Images xiii About the Part Containing Mercury Applicable Only to the USA xiii Important Safety Instructions llle xiv Installation 1 0 iy ESPqubEbpCBINqeER uexESAURECN AREE WE EPI xiv Power Supp
81. lling them away Remove the packing materials and by holding the grips and pulling them in the direction of the arrows Replacing the Drum Cartridge IMPORTANT e Do not hold or touch the electrical contacts It may result in damage to the machine Electrical contacts Electrical contacts e Do not hold or touch the imaging transfer belt The image quality may deteriorate Do not apply shock to the drum cartridge memory or bring it near magnetic waves It may result in damage to the machine Imaging transfer belt e After removing the packing materials install the drum cartridge in the machine as soon as possible e Dispose of the packing materials according to local regulations Replacing the Drum Cartridge 8 27 H Maintenance 6 Hold the drum cartridge with both hands and install it in the machine Position the triangular mark on the drum cartridge with the triangular mark on the machine and install the drum cartridge D Lock the drum cartridge by pushing it down toward you eoueueijure N E IMPORTANT Lock the drum cartridge securely so that it may be in the state shown in the figure Replacing the Drum Cartridge 8 28 7 Close the cartridge cover and lower the scanning platform Precautions for Handling the Drum Cartridge A drum cartridge consists of part
82. lt Note Do not select SPECIAL SETTINGS 5 when using thin paper It may cause a problem such as winding around the fuser unit Before selecting SPECIAL SETTINGS 5 try printing when lt HEAVY PAPER is selected for PAPER TYPE If the print result is not satisfactory yet select SPECIAL SETTINGS 5 gt SPECIAL SETTINGS 6 When thin paper is used it may be output curled or black letters on some page may partially appear on the other pages In this case select SPECIAL SETTINGS 6 to improve the result Note Do not select SPECIAL SETTINGS 6 when using heavy paper Some pages may look patchy due to toner failing to fuse to the paper Before selecting SPECIAL SETTINGS 6 gt try printing when PLAIN PAPER is selected for PAPER TYPE If the paper is still output curled or some images partially appear on other pages select SPECIAL SETTINGS 6 SPECIAL SETTINGS 7 When label sheets are used some images may look patchy due to toner failing to fuse to the paper In this case select SPECIAL SETTINGS 7 to improve the result SPECIAL SETTINGS 8 Depending on the operating environment especially the humid environment some colors especially red blue and green that are made by more than two colors may look patchy In this case select SPECIAL SETTINGS 8 to improve the result The factory default setting is in bold face Menu Descriptions 10 5 E Machine Settin
83. ly ze e ee Reged a ees a es Gane eps Re a RS XV Handling niue Ret hd ie TIU dae ieee es xvi Maintenance and Inspections 0 e eee ee re xvii Consumables ion i 2 onde RI OP Ie Were ee ee MS xix Other Warnings 2 see aeni ses Gate ete Re eh hee a ee Sle RUE Yin xix Chapter1 Introduction Customer Support 2 00 cece eee eee eee eee eee n nnn 1 1 Main Components of the Machine 00 cece ee eee eee eee 1 2 Operation Panel fais tect Awning et ek ea d ratu Pee ee RR E Rc Rer 1 4 Standby Display s sesa ios ar a ee eee ce eee eee ee eee 1 5 Energy Saver Mode 2000 e eee eee ee eee eee n nnn nn 1 6 Setting the Energy Saver Mode Manually 0 000 ce eee eae 1 6 Restoring from the Energy Saver Mode Manually 00 1 7 Chapter 2 Paper Handling Print Media Requirements llle nnn 2 1 Storing Paper ovile ie beurre rw bI EE TR eA HU ETE 2 1 Storing Color Print Paper 0 0 cee 2 2 Printing Areas 43 0 see bet ota Peed Aa a RAD UR uU EE E CR E ls 2 3 Loading Paper 2 E cece eee eee eee eee 2 4 Loading Paper in the Cassette 0 0 0 0 cece tee 2 4 Opening the Multi Purpose Tray 0 00 cee eee eee 2 10 Closing the Multi Purpose Tray 00 0 eee eee 2 11 Loading Paper in the Multi Purpose Tray 00 c eee eee eee 2 12 Loading Envelopes in the Multi Purpose Tray e0eee 2 14 Specifying the Paper
84. maximum amount of paper that can be loaded in the multi purpose tray may vary depending on the paper type For more details see Acceptable Paper on p 2 2 2 12 Loading Paper e Confirm that there is sufficient space between the paper limit guides and the paper stack Take out some paper when there is no space e Load the paper stack straight e If the rear edge of the paper stack is not properly aligned it may result in misfeeds or paper jams e If the paper is curled or folded at corners flatten it before loading e Double feeding may occur frequently if the edges of the paper stack are not aligned properly In this case align the edges of the stack on a hard flat surface NOTE To print on letterhead paper or paper printed with a logo load the paper so that the print side is facing up and the top of the paper goes into the far end Z Loading Paper 2 13 Paper Handling N Paper Handling i 4 Slide the paper guides so that they fit to both sides of the paper stack IMPORTANT e Be sure to align the paper guides with the width of the paper If the guides are too loose or too tight it may result in misfeeds or paper jams E e Do not touch the paper in the multi purpose tray or pull it out while printing It may result in a faulty operation Loading Envelopes in the Multi Purpose Tray Use the multi purpose tray when you w
85. n Change the patterns with the application and print again Does the color appear different depending on the fill pattern gt O gt Readjust to a darker color and print again Print Quality Problems Fill patterns are not printed in accurate color specified color Q Are the fill pattern of the print data and the dither pattern of the printer interfering with one another Do not specify a fill pattern in the application and print again Change the Color Halftones setting in the printer driver to Gradation or Color Tone Specify Color Halftones in the Details Settings dialog box by clicking Details in the Quality sheet The displayed color and printed color differ when printing photos etc Q Is the method for adjusting color on the screen RGB or is in the printer YMCK different Therefore there may be cases when the color on the screen cannot be printed out exactly as it appears Specify Matching Method in the printer driver to Perceptual Photographic Specify Matching Method in the Matching sheet by checking Manual Color Settings in the Quality sheet and clicking Color Settings Adjust Gamma in the printer driver Specify Gamma in the Matching sheet by checking Manual Color Settings in the Quality sheet and clicking Color Settings Print Quality Problems 9 33 g Troubleshooting e Troubleshooting Pripsf g Problems The Alarm indicator comes on Q Does
86. nd Multi Purpose Tray Orientation of the Document and the Paper Loading When you load or place a document in the ADF or on the platen glass the orientation of the document and the orientation of the paper in the cassette or in the multi purpose tray are as shown below ADF Platen glass Doc Document ument uoueD Cassette Multi purpose tray Copy Specifying the Paper Size and Type Common for Cassette and Multi Purpose Tray 2 21 Paper Handling Hj Paper Handling Selgeti ng the Paper Output Area Face down paper output delivers paper with the printed side down on the output tray Face up paper output delivers paper with the printed side up from the output area Select the area depending on your purpose by opening or closing the face up cover Open the face up cover for face up paper output or close the face up cover and pull out the output tray for face down paper output IMPORTANT Do not open or close the face up cover while copying and printing Paper Type and Paper Output Area Select the suitable paper output area depending on the paper type and your purpose Paper Type Paper Output Area The Number of Output Sheets face up 1 sheet Plain Paper approx 100 sheets face down 17 Ib to 21 Ib 64 g m to 80 g m face up 1 sheet Recycled Paper approx 100 sheets face down 17 Ib to 21 Ib 64
87. nect it correctly after a while Scanned images are dirty Q Is the platen glass or the platen glass cover clean A Clean the platen glass or the platen glass cover See Cleaning the Scanning Area on p 8 2 White streaks appear on the left side of the image Q Is the document placed on the platen glass correctly A Place the document approximately 1 8 3 mm from the edge of the platen glass Scanning Problems 9 35 g Troubleshooting le Troubleshooting aera Problems The machine has no power Q A Is the power cord plugged in securely Check that the power cord is plugged securely into the machine and into the wall outlet Insert the power cord straight into the power socket on the back of the machine Do not insert it at an angle Otherwise the machine may not be properly connected to the power source and may not turn on If this happens disconnect the power cord and reconnect it correctly after a minute or more See the Set Up Instructions for the Machine Nothing appears in the LCD Is the power cord plugged in securely Check that the power cord is plugged securely into the machine and into the wall outlet Insert the power cord straight into the power socket on the back of the machine Do not insert it at an angle Otherwise the machine may not be properly connected to the power source and may not turn on If this happens disconnect the power cord and reconnect it correctly after a minute or more
88. nergy saver mode press Energy Saver Copying Problems 9 29 g Troubleshooting e Troubleshooting PrinbQuality Problems Q The print quality is not what you expect print is not clear has missing dots or white streaks Are the size thickness and type of the paper you are using within the specifications of the machine Check that the paper you are using is supported by the specifications of the machine See Print Media Requirements on p 2 1 Are the cartridges installed correctly Make sure the cartridges are is installed correctly See the Set Up Instructions for the Machine Is any toner left in a cartridge See Replacing the Cartridges on p 8 5 and replace the toner cartridges if necessary Is the exposure adjusted correctly Adjust the exposure correctly using Exposure See Adjusting the Exposure Density on p 5 6 Copies are dirty Is the platen glass or the platen glass cover clean Clean the platen glass or the platen glass cover See Cleaning the Scanning Area on p 8 2 Is the cartridge free of damage If there is a scratch on the cartridge replace with a new one See Replacing the Cartridges on p 8 5 Is the machine adjusted to room temperature If not condensation might build up inside the machine Allow at least 2 hours for the machine to adjust to room temperature before attempting to use it 9 30 Print Quality Problems Q Is the machine instal
89. ng 9 32 Data is not printed in accurate color specified color or colored text appears blurred due to color deviation Q Has one of the four color cartridges reached its lifetime or has deteriorated A Replace the toner cartridge that is almost reached with a new cartridge See Replacing the Toner Cartridge on p 8 5 Q Is proper paper is not being used Replace the paper to a type that can be used with this machine See Print Media Requirements on p 2 1 Q Was data sent before completing calibration such as before turning the power ON A Make sure that the Ready lamp is ON then send the data Colored lines and text come out faint Q Are thin lines or text being used A Check Prioritize Printing of Colored Lines and Text in the printer driver Specify Prioritize Printing of Colored Lines and Text in the Details Settings dialog box by clicking Details in the Quality sheet Colored text appears to be blurred Q Is a bold font being used for the colored text A Specify Matching Method in the printer driver to Perceptual Photographic Specify Matching Method in the Matching sheet by checking Manual Color Settings in the Quality sheet and clicking Color Settings The colors of thin lines or filled in patterns are different from those specified or do not appear Are colors reproduced due to the combination of colors or patterns Adjust the colors with the application and print agai
90. ng Reducing Using Custom Copy Ratios liliis eese 5 5 Improving Copied Image 0 cece eee eee eee III 5 6 Adjusting the Image Quality Resolution 000 eee eee ee 5 6 Adjusting the Exposure Density 0 0 0 00 0 elles 5 6 Adjusting Automatically isse 5 6 Adjusting Manually sese ere mede mx m RO do e 5 7 Adjusting the Color Balance eese 5 7 Adjusting the Saturation 2 0 0 0 0 c cette 5 8 Removing the Background Color 0 0 cece llle ese 5 9 Special Features 5 eese ee ke Rr rr RR Raine e Roe Rer Rec wr surat 5 10 Collate Copy severe de eee ok Aor ke Sees n xh um Ec oe ee gus 5 10 When Loading Documents in the ADF leise 5 10 When Placing a Document on the Platen Glass 005 5 11 R serve Copy cuc s tut ee ei it ien Bestes beings sese ho se 5 12 Chapter6 Scanning Before Scanning v0 chee See tiered este ce eid clei dee are kee eee 6 1 Scanning Methods sie eee ruere eR oe so alate s nae RR mE 6 2 More Information nior x RR x EDU AS 6 3 Chapter7 System Monitor Checking the Status of the Jobs Stored in the Machine 7 1 Confirming and Deleting a Fax Job 1 eee 7 2 Confirming Transmission ResultS 0000 cece eee eee eee 7 3 Confirming and Deleting a Copy Job 1 2 2 cee ee 7 3 Confirming and Deleting a Print Job 0 0 2 0 cece eee eee 7 4 Confirming and Deleting a Report Job 1
91. nstall the software and connect the machine to your computer in the Set Up Instructions for Networking and Printing or Chapter 1 Installation in the Software Guide Check if the scanner driver is installed on your computer by following this procedure 7 Open the Scanners and Cameras folder Windows 98 Me 2000 the Scanners and Cameras Properties dialog box On Windows XP Server 2003 Q Click start on the Windows task bar gt select Control Panel gt Printers and Other Hardware gt Scanners and Cameras On Windows 98 Me 2000 C Click Start on the Windows task bar gt select Settings gt Control Panel gt double click Scanners and Cameras 2 Make sure there is the corresponding scanner driver name or icon Before Scanning 6 1 Scanning B 30gerfing Methods There are two methods of scanning documents to your computer e Using a TWAIN or WIA Windows XP compliant Windows application e Using SCAN on the operation panel of the machine IMPORTANT For better scanning quality for color documents we recommend that you place documents on the platen glass If you use the ADF the scanned image might not be clear This section explains how to scan using SCAN on the operation panel of the machine By pressing SCAN gt B amp W Start or Color Start on the operation panel of the machine you can scan documents to your computer 7 Place the document on the platen glass or load it
92. o prevent it from creasing or curling e Do not store paper on the floor where water and moisture can accumulate e Avoid physical damage to stored paper e Do not store a paper stack vertically or leaning on another object e Avoid direct sunlight and moisture when storing paper e f the paper storage room and work area differ significantly in temperature or humidity keep the paper in the work area for at least one day prior to printing so that it can adapt to the new environment When paper is moved to a location that differs significantly in temperature or humidity it may curl or get creased Print Media Requirements 2 1 Paper Handling i Storing Color Print Paper When handling or storing color printouts printed by this machine be careful of the following points IMPORTANT e Avoid storing color prints with PVC materials such as clear folders Toner may come off and stick to the PVC material e Use insoluble adhesive when gluing color prints Toner may melt when insoluble adhesive is used Before using the adhesive test it with paper that is no longer required e Confirm that the color prints are completely dry before placing one over another Prints may stick if they are placed together half dried e Store color prints on a flat surface to avoid creasing or curling Toner may peel off when they are folded or creased e Avoid storing color prints at high temperatures Otherwise toner may melt and blot e Put color pr
93. ocuments on p 3 3 3 Use the numeric buttons to enter the number of copies You can set up to 99 copies 4 Adjust any necessary settings for your document e Press Image Quality to select the scanning resolution See Adjusting the Image Quality Resolution on p 5 6 e Press Exposure to select the scanning exposure See Adjusting the Exposure Density on p 5 6 5 12 Special Features e Press Enlarge Reduce to select the copy ratio See Setting Enlarging Reducing on p 5 4 5 Press B amp W Start or Color Start The machine begins scanning g NOTE e After printing of the current copy job is complete the next copy job begins e If the memory becomes full while scanning MEMORY FULL appears in the LCD When the ADF is used for scanning the document being scanned stops in the ADF Follow the procedure in Removing Jammed Paper from the ADF on p 9 20 to clear the paper jam in the ADF All of the scanned documents will be erased if lt MEMORY FULL appears so divide the document and copy each part separately or select a lower image quality mode and make copies again Special Features 5 13 Copying H Copying BH 5 14 Special Features CHAPTER This chapter briefly explains how to scan documents into your computer using the scanner driver included in the CD ROM Before Scanning Before scanning software must be installed on your computer e If not please see I
94. ontained in the air or a place with a lot of dust e Store the cartridge out of the reach of small children E Condensation Even within the storable humidity range water drops may develop both inside and on the outside of the cartridge due to the difference in temperature The development of water drops is called condensation Condensation will adversely affect the quality of the toner cartridge Recycling Used Cartridges Canon has instituted a worldwide recycling program for cartridges called The Clean Earth Campaign This program preserves precious natural resources by utilizing a variety of materials found in the used cartridges that are of no further use to remanufacture new cartridges which at the same time keeps the environment cleaner by reducing landfill waste Complete details concerning this program are enclosed in each PC Cartridge box Replacing the Cartridges 8 15 H Maintenance BH Maintenance The Clean Earth Campaign THE Canon CARTRIDGE RECYCLING PROGRAM The Canon Cartridge Recycling Program fulfills the first initiative of Canon s Clean Earth Campaign which supports four critical environmental areas Recycling in the Workplace e Conserving Environmental Resources e Scientific Research and Education e Encouraging Outdoors Appreciation The remaining Clean Earth initiatives are supported in the U S through sponsorships of the National Park Foundation the National Wildlife Federation and Th
95. oting e Troubleshooting 9 8 IMPORTANT Lock the drum cartridge securely so that it may be in the state shown in the figure If the message is still displayed after closing the cartridge cover pieces of torn paper may still be remaining inside Re check the various sections of the machine and remove all pieces of the jammed paper from inside the machine Clearing Jams Paper Jam Behind the Machine If the message REC PAPER JAM appears in the LCD remove the paper using the following procedure A CAUTION The fuser unit and its surroundings inside the machine may become hot during use When replacing fuser unit do not touch the fuser unit and its surroundings as doing so may result in burns or electrical shock Clearing Jams 9 9 g Troubleshooting e Troubleshooting 9 10 3 Lift the scanning platform and open the cartridge cover Va A z p KAI AN i NS Iu em P D d SNA IVAR iE KQS el 4 Remove the drum cartridge from the machine Pull the green handle on the drum cartridge in the direction of the arrow D and lift the cartridge straight up Q Clearing Jams If paper is jammed in the removed drum cartridge do not try to pull the paper out forcefully but refer to Paper Jam in the Drum Cartridge on p 9 18 IMPORTANT e Print quality may deteriorate if you touch or dam
96. ow the size of your document or if your document does not match any of the paper size marks align the center of your document with the mark Setting Up Documents 3 3 Document Handling H Document Handling B The illustration below shows how to place an LTR size document on the platen glass STMT A5 M mz 3 Gently lower the platen glass cover The document is now ready for scanning Loading Documents in the ADF 7 Fan the edges that will feed into the machine first then tap the edges of multiple page documents on a flat surface to even the stack NY eu N 3 4 Setting Up Documents 2 Adjust the document guides to the width of the document g NOTE e For multiple page documents the pages are fed one by one from the top of the stack from the first page e Wait until all pages of your document have been scanned before starting a new job e 30 sheets or paper stack within 8 mm thickness including curled sheets guaranteed or 50 sheets 21 Ib 80 g m or paper stack within 8 mm thickness including curled sheets temperature 15 C to 27 C humidity 20 to 80 reference documents can be loaded in the ADF If the documents exceed the capacity of the ADF paper jams may occur Setting Up Documents 3 5 Document Handling H The Paper Path of the ADF 1 The machine scans documents 3 from the first page Scanning
97. paper loaded correctly Make sure the paper stack in the cassette or multi purpose tray is loaded properly and that the paper guides are adjusted correctly See Loading Paper on p 2 4 Make sure the paper exit path is clear Multiple sheets feed into the machine at the same time Q A Is paper loaded correctly Make sure the paper stack in the cassette or multi purpose tray is loaded properly and that the paper guides are adjusted correctly See Loading Paper on p 2 4 9 26 Paper Feeding Problems gt BN Have you fanned the paper stack before loading it in the cassette or multi purpose tray Be sure to fan the paper stack before loading it in the cassette or multi purpose tray This keeps the sheets of paper from sticking together Does the cassette or multi purpose tray contain an appropriate quantity of sheets Make sure the paper stack in the cassette or multi purpose tray does not exceed the capacity of the cassette or multi purpose tray See Loading Paper on p 2 4 Do not force the paper stack into the cassette or multi purpose tray Is only one type of paper loaded in the cassette or multi purpose tray Load only one type of paper Make sure you load paper that meets the paper requirements for the machine See Chapter 2 Paper Handling Transparencies do not feed correctly Q A Q A Are the transparencies loaded correctly Make sure the transparencies in the multi pu
98. r Copying System Indirect Electrostatic Transfer System Developing System Toner Projection System Fixing System Canon s RAPID Fusing System Resolution Approx 600 dpi x 600 dpi Number of Tones 256 Acceptable Documents Up to LTR size Sheets books and three dimensional objects up to 4 4 Ib 2 kg Cassette Feeding 17 Ib to 34 Ib 64 g m to 128 g m Multi Purpose Tray 17 Ib to 34 Ib 64 g m to 128 g m Acceptable Copy Stock Plain paper recycled paper transparencies labels bond paper envelopes and heavy paper up to 34 Ib 128 g m LTR 8 1 2 x 11 216 mm x 279 mm Copy Sizes Automatic Document Feeder 8 1 2 x 14 216 mm x 356 mm Non image Area Paper Max 13 64 5 mm at each edge Envelope Max 13 32 10 mm at each edge Specifications 11 1 B Appendix Warm up Time Approx 230 sec temperature 68 F 20 C humidity 65 from when the machine is plugged in until the standby display appears Warm up time may differ depending on the condition and environment of the machine First Copy Time Approx 13 sec A4 or LTR size direct Manual Exposure Control Cassette Feeding except just after being restored from energy saver mode Copy Speed B amp W 16 cpm Color 4 cpm Magnification 1 141 0 1 2 000 1 1 294 1 0 786 1 0 647 1 0 500 Zoom 0 500 2 000 in 1 increments Paper Feeding System
99. r empty cartridge in any full size street mailbox or take it to your local Canada Post outlet or franchise E Option B Volume Box Return eight or more cartridges We encourage you to use this option as a more efficient way to ship cartridges e Call 1 800 667 2666 to receive your free Canon collection box kit The collection box can accommodate eight individual cartridge boxes e Place your eight individually packaged boxes of empty cartridges into the Canon collection box Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage e Deliver to any local Canada Post outlet or franchise Customers who hold a Commercial pick up agreement with Canada Post may have their collection box picked up Replacing the Cartridges Working to preserve endangered species is a long standing Canon interest To this end for every cartridge collected Canon Canada donates 1 shared equally between World Wildlife Fund Canada and the Nature Conservancy of Canada This donation is utilized in Canada e For further information about The Clean Earth Campaign in Canada please call or write to Canon 1 800 667 2666 Canon Canada Inc Corporate Customer Relations 6390 Dixie Road Mississauga ON L5T 1P7 Replacing the Cartridges 8 21 H Maintenance BH Maintenance Repleting the Drum Cartridge This section
100. r paper guide and slide the guide to the mark indicating the subject paper size The paper size indicated on the paper guide should be aligned with the mark l LEGAL 85 x13 Ade ETTER EXECUTIVE lt B5 JIS9 B5 ISO Loading Paper 2 5 Paper Handling Hg Paper Handling i IMPORTANT Slide the paper guide to the B5 JIS position when using B5 size paper 182 mm x 257 mm B5 ISO and 8 5 x 13 are not used 4 Adjust both sides of the paper guide to the mark of the desired paper size When adjusting the paper guides hold both guides at one time Set this part to the position of paper size IMPORTANT Align the paper guide with the position shown in the figure B5 JIS position when using B5 size paper 182 mm x 257 mm B5 ISO is not used B5 JIS position 2 6 Loading Paper 5 Load the paper stack so that the bottom of the page touches the paper guide CAUTION When loading paper be careful not to cut your hands with the edges of the paper IMPORTANT e Make sure that the paper guide is adjusted to fit the paper size If it does not fit correctly it may result in misfeeds e Up to approximately 250 sheets of plain paper 17 Ib 64 g m can be loaded in the paper cassette Be careful that the paper stack does not exceed the pap
101. rocedure 7 Open the multi purpose tray Hold the grip at the center of the front surface of the printer IMPORTANT Be sure to pull out the auxiliary tray when loading paper in the multi purpose tray 2 10 Loading Paper 3 Open the extension tray when loading long size paper such as A4 H HuljpueyH 1edeg Close the multi purpose tray using the following procedure Keep the multi purpose Closing the Multi Purpose Tray tray closed when it is not used close the extension tray and then put 7 Remove any loaded paper the auxiliary tray back to the original position 2 Close the multi purpose tray 2 11 Loading Paper Loading Paper in the Multi Purpose Tray Use the multi purpose tray when you want to copy or print on the different paper which is in the cassette 7 Open the multi purpose tray and pull out the auxiliary tray For opening the multi purpose tray see Opening the Multi Purpose Tray on p 2 10 2 Spread the paper guides a little wider than the actual paper width Paper Handling H 3 Gently load the stack of paper with the printing side facing up until it touches the back of the tray Be sure that the paper stack is loaded under the paper limit guides A CAUTION When loading paper be careful not to cut your hands with the edges of the paper IMPORTANT e The
102. rpose tray is loaded properly and that the paper guides are adjusted correctly See Loading Paper on p 2 4 Is the proper transparency loaded in the multi purpose tray Do not use any transparencies designed for color copiers They will cause a paper jam Please use transparencies recommended by Canon Paper feeds curled Q A Is the proper paper loaded Check if the proper paper is loaded in the cassette or multi purpose tray See Chapter 2 Paper Handling Paper Feeding Problems 9 27 g Troubleshooting e Troubleshooting Paper stacked roughly Is the proper paper loaded Check if the proper paper is loaded in the cassette or multi purpose tray See Chapter 2 Paper Handling Check if the appropriate paper type is selected in PAPER TYPE in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 20 Repeated paper jams occur Is the proper paper loaded Check that the size thickness and type of the paper you are using See Print Media Requirements on p 2 1 Is the proper paper loaded correctly Be sure to fan the paper stack before loading it in the cassette This keeps the sheets of paper from sticking together Is the output tray free of obstructions Do not place the delivered paper back on the output tray See Face Down Paper Output Area on p 2 23 Do not place objects other than paper on the output tray See Face Down Paper Output Area on p 2 23
103. rpots and other containers filled with water or liquids A CAUTION e Do not install the machine in unstable locations such as unsteady platforms or inclined floors or in locations subject to excessive vibrations as this may cause the machine to fall or tip over resulting in personal injury e Never block the ventilation slots and louvers on the machine These openings are provided for proper ventilation of working parts inside the machine Blocking these openings can cause the machine to overheat Never place the machine on a soft surface such as a sofa or rug xiv e Do not install the machine in the following locations A damp or dusty location Alocation near water faucets or water Alocation exposed to direct sunlight Alocation subject to high temperatures A location near open flames A location near devices that contain magnets or generate magnetic fields such as speakers e Avoid poorly ventilated locations During use the machine generates ozone However the amount of ozone generated is not enough to affect the human body Nevertheless if the machine is used for a prolonged period of time in a poorly ventilated room or when making a large quantity of prints be sure to ventilate the room to make the working environment as comfortable as possible Make sure the machine is approximately 4 10 cm away from walls and other equipment for proper ventilation e Make sure the location is not affected by extrem
104. s that are sensitive to light and delicate parts Therefore handling the cartridge without caution may lead to damage or a deterioration in the print quality Be careful of the following points when removing or installing the cartridge Maintenance WARNING Do not burn or throw used drum cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire CAUTION If toner gets onto your hands or clothing wash it off immediately with cold water Do not use warm water as this may set the toner permanently and you may not be able to remove the toner stains IMPORTANT e Print quality may deteriorate if you touch or damage the drum that is set inside Be careful not to touch the drum or open the drum protective shutter Be careful not to hold or touch the portions that are not described for this procedure such as the sensor It may result in damage to the machine Sensors Replacing the Drum Cartridge 8 29 BH Maintenance e Do not expose the drum cartridge to direct sunlight or strong light e f a drum cartridge has to be removed from the machine for maintenance attach the protective cover immediately and place it in the protective bag that it came in e Do not hold or touch the electrical contacts It may result in damage to the machine Electrical contacts contacts e Do not hold or touch the imaging trans
105. st technology to provide trouble free operation If you encounter a problem with the machine s operation try to solve it by using the information in Chapter 9 Troubleshooting If you cannot solve the problem or if you think your machine needs servicing contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1 800 828 4040 between the hours of 8 00 A M to 8 00 P M EST Monday through Friday and 10 00 A M to 8 00 P M on Saturday Customer Support 1 1 Introduction Main Components of the Machine This section describes the main components of the machine Front View D CD Operation panel 6 Output tray Controls the machine Outputs printouts ADF Auto Document Feeder Cartridge cover Holds the documents and feeds them Open it when you install drum and toner automatically into the scanning unit cartridges or remove jammed paper 3 Document feeder tray Front cover Place documents Open it when using the multi purpose tray 4 Document guides 9 Cassette Adjust to the width of document Holds the paper supply Scanning platform Lift it to access inside the machine 1 2 Main Components of the Machine Platen glass cover 3 Multi purpose tray Open it when you place documents on the platen Holds the paper supply glass for copying or scanning Platen glass Place documents Rear View USB port Ethernet port Connect the USB Uni
106. temperatures Take adequate precaution when performing internal inspections to avoid burns or electrical shock g NOTE When removing jammed paper from inside the machine take care not to allow the toner on the jammed paper to come into contact with your hands or clothing If they become dirty wash them immediately with cold water Washing with warm water will set the toner and make it impossible to remove the toner stains Clearing Jams 9 1 e Troubleshooting Paper Jam Inside the Machine 9 2 If the message REC PAPER JAM and OPEN PRINTER COVER appear in the LCD remove the paper in the following procedure 7 If paper is jammed in the output tray remove the jammed paper 2 If paper is jammed in the multi purpose tray remove the jammed paper IMPORTANT If the jammed paper cannot be removed easily proceed to the next step Do not try to remove it forcefully Clearing Jams 3 Pull out the paper cassette 7 IMPORTANT If the jammed paper cannot be removed easily proceed to the next step Do not try to remove it forcefully 5 Insert the cassette in the machine g Troubleshooting Clearing Jams 9 3 e Troubleshooting 6 Lift the scanning platform and open the cartridge cover AN d ENAN D 7 Remove the drum cartridge from the machine Pull up the green handle on the drum cartridge in the direction
107. tore a cartridge in a hot or humid place or a place where the temperature and humidity can change significantly j Storing temperature range 32 to 95 F 0to 35 C Storing humidity range 35 to 85 RH no condensation e Do not store a cartridge in a place that can generate corrosive gases such as ammonia a place in which a considerable amount of salt is contained in the air or a place with a lot of dust e Store the cartridge out of the reach of small children Condensation Even within the storable humidity range water drops may develop both inside and on the outside of the cartridge due to the difference in temperature The development of water drops is called condensation Condensation will adversely affect the quality of the cartridge Replacing the Drum Cartridge 8 31 H Maintenance BH Maintenance Q Re ing and Transporting Your Machine Be sure to unplug the power cord before transporting the machine If the machine is likely to be subjected to vibration e g when transporting over long distances the following precautions should be taken If you do not follow these precautions the machine may be damaged or the quality of your printouts may be adversely affected 7 Disconnect the printer cable and or network 2 Lift the scanning platform 3 Open the cartridge cover Remove a toner cartridge from the machine In order to avoid direct sunlight place the toner cartridge in the protective bag that it came in wh
108. u can enter the copy ratio from 50 to 200 selectable in 1 increments e Even after entering the copy ratio you can use lt or gt to adjust the copy ratio To increase the copy ratio press P To decrease the copy ratio press g NOTE To return the copy ratio to 100 press Enlarge Reduce several times to display DIRECT 10096 ratio gt press Set You can also return the ratio to 10096 using a preset copy ratio See Enlarging Reducing Using Preset Copy Ratios on p 5 4 Setting Enlarging Reducing 5 5 Copying H Adjusting the Image Quality Resolution You can adjust image quality to the appropriate level best suited for a document with text or photos Three modes are available for adjusting the image quality 7 Press Image Quality 2 Press Image Quality repeatedly until the image quality you want appears You can select from the following lt TEXT gt for text only documents lt PHOTO gt for photographs lt TEXT PHOTO gt for documents with text and photographs Three submodes are available STANDARD PHOTO PRIORITY TEXT PRIORITY g NOTE Copy exposure automatically changes to manual mode when lt TEXT PHOTO gt or PHOTO is set Adjusting the Exposure Density You can adjust the copy exposure automatically or manually according to how light or dark your document is Adjusting Automatically 7 Press Exposure twice to select th
109. ular mark on the machine and install the drum cartridge D Clearing Jams 9 13 g Troubleshooting e Troubleshooting 9 14 IMPORTANT Lock the drum cartridge securely so that it may be in the state shown in the figure If the message is still displayed after closing the cartridge cover and lowering the scanning platform proceed to the following procedure Clearing Jams 10 If the paper jam message is still displayed unplug the power cord from the wall outlet A CAUTION The fuser unit and the surrounding area can become extremely hot during operation Perform the following procedure after the fuser unit has cooled down completely Touching the fuser unit when it is still hot may result in burns CAUTION Hon A A ATTENTION PETE PRECAUTIO Clearing Jams 9 15 g Troubleshooting 12 Turn the lock release levers located on the back of the machine in the direction of the arrow and release the lock Troubleshooting A CAUTION The fuser unit weighs approximately 3 3 Ib 1 5 kg and it is heavier on the back side Be sure to hold the grip securely when carrying a fuser unit Dropping the unit may result in personal injuries 9 16 Clearing Jams 14 Remove the jammed paper IMPORTANT If
110. unit g NOTE e When documents are loaded in the ADF the scanning unit moves to the position shown above and remains there e When documents are not loaded in the ADF the scanning unit moves to scan it Document Handling B 3 6 Setting Up Documents mputer CHAPTER This chapter explains how to print the documents from your computer using the printer driver included in the CD ROM Be Printing Before printing software must be installed in your computer e If not please see the Set Up Instructions for Networking and Printing or Chapter 1 Installation in the Software Guide Check if the machine is selected as the default printer You can check if your machine is set as the default printer when you open the Print dialog box in an application and your machine is selected in the printer box See Printing Documents on p 4 3 Follow this procedure if it is not selected 7 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows XP Server 2003 Q Click start on the Windows task bar gt select Printers and Faxes On Windows 98 Me 2000 C Click Start on the Windows task bar gt select Settings gt Printers Before Printing 4 1 Printing from Your Computer gt 2 Click the corresponding printer driver icon 3 From the File menu click
111. urning label provided in this guide Residents of Alaska and Hawaii Do not use the UPS authorized returning label For Alaska and Hawaii Canon set up alternative mail service with the U S Postal Service Please call 1 800 OK Canon to receive U S Postal Service merchandise returning label E Option A UPS Pick up e Give the shipment to your UPS driver when you receive your next regular delivery or Take the shipment to your local UPS receiving point 3 wo E Option B MBE Drop off Take the shipment to a participating MBE Mail Boxes Etc Center For location please call 1 800 949 6660 md MAIL BOXES ETC By using either of the above methods of shipment your used cartridge s will be forwarded to the Canon Cartridge Collection Center at no charge to you For further information about the Clean Earth Campaign in the United States please call 1 800 OK Canon Replacing the Cartridges 8 19 H Maintenance BH Maintenance CANADA PROGRAM CANADA PROGRAMME 8 20 E Option A Single Box Return e Repackage the empty cartridge utilizing the wrapper and pulp mould end blocks from the new cartridge s box e Place the empty cartridge in the box of your new cartridge Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage e Deposit you
112. ver icon 3 Right click on the print job click Cancel Printing g NOTE You can also cancel a print job using Status Monitor on the operation panel of the machine See Confirming and Deleting a Print Job on p 7 4 Printing from Your Computer 5 4 4 Printing Documents g information For detailed information on all printing features see Chapter 2 Printing in the Software Guide More Information 4 5 Printing from Your Computer H JeinduJo2 noA Wo Buu More Information 4 6 CHAPTER This chapter explains how to make copies adjust scan settings to improve the image quality and enlarge or reduce the copy sizes It also describes the special copy features Documents You Can Copy For information on the types of documents you can copy their requirements and details on setting up documents see Chapter 3 Document Handling IMPORTANT For better scanning quality for color documents we recommend that you place documents on the platen glass If you use the ADF the scanned image might not be clear Documents You Can Copy 5 1 Copying BH Mayer Copies g NOTE e When making copies on LTR size paper after having continuously copied on paper smaller than LTR size paper the copies may be dirty To prevent copies from being dirty wait about 1 minute before making copies e When making copies of a small size or heavy paper etc the copy speed may be slightly slower than usual
113. versal Serial Bus cable Connect the network cable Power socket Telephone line jack Connect the power cord Connect the telephone line cable 3 Face up cover 6 External device jack Open it when you output paper face up or Connect an external device remove jammed paper Main Components of the Machine 1 3 Introduction E Introduction E Operation Panel din Use pei cc PY FAX SCAN A Alarm a LON O uu cen om aO OQ OQ HO oO sO OQ O eO vO Status Monitor B amp W Start 4 In Use Memory Lights green during copying or when the copy job is stored in the memory 2 COPY key Switches the standby display to the Copy mode 3 FAX key Switches the standby display to the Fax mode SCAN key Switches the standby display to the Scan mode Alarm indicator Flashes red when the machine has a problem such as a paper jam The error message is displayed in the LCD 6 Enlarge Reduce key Sets an enlargement or reduction ratio of the copy Exposure key Adjusts the copy exposure Image Quality key Adjusts the quality of copies Collate key Sorts copies in order of pages Energy Saver key Sets or cancels the energy saver mode manually The key lights green when the energy saver mode is set and goes off when the mode is canceled alex 9 557 if Color Start sepes M Paper Select key Selects th
114. xplains how to clean the machine replace the toner cartridge and repack and transport the machine Your machine requires little periodic maintenance This section describes the necessary cleaning procedures for your machine A CAUTION e When cleaning the machine s exterior or the platen glass be sure to disconnect the power cord before cleaning the machine e Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Use a soft cloth to avoid scratching the components e Never use volatile liquids such as thinner benzene acetone or any other chemical cleaner to clean the interior of the machine these can damage the machine s components Cleaning the Exterior Wipe the machine s exterior with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution Periodic Cleaning 8 1 BH Maintenance Cleaning the Scanning Area Wipe the scanning area shaded area with a clean soft lint free cloth moistened with water then wipe with a clean soft dry lint free cloth Platen glass cover Platen glass Cleaning the ADF Area Black lines may appear in copies when the ADF is used to feed documents This is caused by paste ink correction fluid or other foreign matters in the read area of the platen glass shaded area Use a clean soft cloth to wipe the read area clean Take particular c

Canon imageCLASS MF8170C All-In

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