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Xerox Phaser 740 Plus Laser Printer

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1. 33100 46 In the application Guidelines for printing on labels 1 If your application has a setting for Avery labels use it as m Recommended labels Use Avery labels a template Otherwise refer to the instructions included WIE tele Tommie gi Seni m Each label is at least 25 4 x 66 7 mm 1 x 2 625 in in size Avery labels Smaller labels may peel off and damage printer m A Letter 5160 components 5164 m iIf any of the labels on a sheet are missing do not use that E A4 L7162 i L7165 sheet it may damage printer components 2 Inthe Print screen select the Multi Purpose Tray Send m When selecting Label as the media type the printer the job to the printer requires that room temperature be cooler than 27 C 81 F If the temperature is above this the printer reports an error and stops printing 15 Automatic Duplex Printing Automatic duplex printing requires that the Lower Tray Assembly be installed 1 Make sure that the Duplex Unit is inserted in the printer s upper a slot Never put media in the Duplex Unit the printer will report a A media jam 2 Load 75 90 g m 20 24 Ib paper in the paper tray If you are using pre printed paper such as letterhead m Place the first side to be printed face down m Place the top of the page under the paper tray s hooks This example shows letterhead paper 3 Insert the paper tray in the printer s midd
2. 33100 11 33100 10 27 Media Jams Media Jams Jam at C 1 Remove the Fuser a Open the printer s front door b Turn the small blue thumbscrew counterclockwise to unlock the Fuser c Press the safety catch and slide the Fuser out of the printer 2 Remove the Fuser Roll a Press out on the two tabs to unlock the Fuser Roll b Liftthe Fuser Roll out of the Fuser and set it aside 3 Turn the Fuser s large blue knob clockwise or counterclockwise to release the jammed media 4 Remove the jammed media from the Fuser 5 Re insert the Fuser Roll into the Fuser re install the Fuser The Fuser is hot To avoid personal injury use caution or wait for it to cool before touching it 33100 12 Jam at D The Fuser is hot To avoid personal injury use caution or A wait for it to cool before touching it Solution 1 Solution 2 1 Open the front door 1 Open the front door and the right side door 2 Pull open the access door the media is visible 2 Turn the Fuser s large blue knob counterclockwise 3 Turn the Fuser s large blue knob counterclockwise 3 Remove the jammed media 4 Remove the media 33100 14 33100 13 Fuser Instead remove the Fuser and Fuser Roll then turn the Fuser If the Fuser knob will not turn do not force it or you may damage the A knob to release the jammed media 29 Jam at E Jam at Multi Purpose Tray 30 Solution 1 Solution 2 1 Remove all media in the Multi P Tray Remove
3. oS SAS a SN SK mA S AY ih AN gfo Gao aA ih aANT lt 105 g m gt 105 g m 28 Ib 28 Ib 33100 25 Never use envelopes with windows or metal clasps they will AN damage the printer Use envelopes that are at least 10 size Never use media for inkjet printers inkjet media may damage the Fuser Tektronix laser media are specially designed for this printer Paper 2nd Side Tektronix Fabric Transfer Tektronix Glossy Coated Paper T T f B 7 P gt gt k NEN 4 oy go or 49 DPS ging 3 GEARY a Se 33100 26 For best results on double sided printing use 90 g m Feed Fabric Transfer Media one sheet at a time otherwise the Q 24 Ib bond laser paper media may jam 11 Printing Envelopes 1 Prepare each envelope tuck in the envelope flap 2 Adjust the printer s media thickness switch to Thick 3 Adjust the printer s media guides for the width of your envelopes 4 Insert the envelopes maximum capacity is 10 15 depending on thickness m Short end enters first m Side to be printed is face up m The edge where you place the stamp enters the printer first in some applications make a test print before proceeding 5 At the front panel prompt scroll to Card or Envelope and press OK 6 Inthe front panels Printer Defaults menu
4. scroll to Multi Purpose Media and select 10 Envelope under Media Size 33100 47 12 In your application m Create a document with these measurements m Width 4 13 in 104 1 mm m Length 9 5 in 241 3 mm m Margins 2 in 5 mm m Access the Page Setup menu and make these selections m Paper Size 10 Envelope m Orientation Landscape In the Print screen using a supported printer driver make this selection and send the job to the printer m Paper Source Multi Purpose Tray Guidelines for envelope printing Q Use envelopes that are at least 10 size 4 13 x 9 5 in 104 1 x 241 3 mm No plastic windows or metal clips No exposed gummed surfaces Tuck the gummed flap into the envelope Single sided printing only Keep unused envelopes in their original packaging This printer is not made to handle high capacity production envelope printing Envelopes may wrinkle depending on weight and stiffness of envelope media 13 Printing on labels i4 Recommended Avery labels AlLetter 5160 A4 L17162 1 Pe 5164 L7165 LT of E 0 At the printer 1 Adjust the printer s media thickness switch to Thick 2 Al J L 2 Insert the label sheets maximum capacity is 30 sheets Tt m Side to be printed is face up m The top of the sheet enters the printer first 3 At the front panel prompt scroll to Label and press OK
5. Premium Requires Plus Features ighest quality color prints ear photographic detail Fast Monochrome m Fastest gray scale printing Recommended for documents with lots of black text Fast Color m Fastest full color output m Excellent output using CMY toners for raster image data or color graphics Presentation m Smoothest and brightest large area fills m Useful for printing paper copies of overhead presentations Automatic Automatically applies the best color correction mode to each element on the page SWOP Specification for Web Offset Publications Used to match U S press standards Euroscale Used to match equivalent 3M Matchprint proofs Commercial Used to match commercial 3M Matchprint proofs Toyo Used to match commercial Toyo printing inks on coated paper DIC Used to match Dai Nippon printing inks on coated paper None o color correction made to colors Used with the PANTONE Color Chart for PANTONE Color matching Vivid Color Produces the brightest possible colors sRGB Display m Adjusts color to closely approximate the colors on a standard display screen Printing To learn more about using color visit our color web site www colorize com Media All About Media Paper Trays Laser paper only m Tray sizes A Letter A4 Legal m 60 90 g m 16 24 Ib m 250 sheet capacity m Use Tektronix media for best results Load only l
6. the jammed media Pull open the access door uiti Purpose Iray from the output tray above the plastic output tray 2 Remove the jammed media and remove the media from the Multi Purpose Tray 3 Set the Media Thickness switch for the media you are using page 9 4 Re insert the media in the Multi Purpose Tray 33100 Open and close the printer s front door to clear the error Open and close the printer s front door to clear the error message Q message S Jam at Duplex Unit 1 Remove the Duplex Unit it is in the printer s upper slot 2 Open the Duplex Unit 3 Remove the jammed media i If paper is not in the Duplex Unit open the right side door paper may be jammed there 4 Close the Duplex Unit press down to make sure that it snaps shut 5 Re insert the Duplex Unit into the printer s upper slot 33100 18 31 Occasional Cleaning If your printer experiences frequent media jams clean the rollers Instructions are included in these locations E Cleaning menu in the front panel m Video clips on the printer s CD ROM Print the cleaning instructions 1 On the printer s front panel press Menu 2 Press the arrow buttons scroll to Cleaning Press Menu this message displays Print instructions lt gt Print 3 Press Print 4 Follow the instructions on the cleaning page Replacement cleaning kit Cleaning lt gt Menu Print Instructions
7. 663 00 order option 01 for Metric Imaging Unit 016 1662 00 Printer Gart ARA Transfer Kit 016 1664 00 Cleaning Kit eee Main Charge Grid 016 1665 00 Alcohol Cleaning Wipes 006 7824 01 Pack of 10 L Printer CD ROM 063 3079 00 00 English 70 Chinese aser Papel printer Disken Pane 10 French Simplified AlLetter U S 016 1368 00 500 sheets rinter Diskettes A 20 Italian 80 Chinese A4 Metric Letter 016 1369 00 500 sheets 30 German Traditional 40 Spanish 90 Korean Glossy Coated paper A Letter U S 016 1704 00 100 sheets A4 Metric Letter 016 1705 00 100 sheets To order supplies and accessories contact your local dealer or Transparencies Q visit the Tektronix web site AlLetter U S 016 1654 00 50 sheets A4 Metric Letter 016 1655 00 50 sheets www tek com Color_Printers supplies Ordering Information Ordering Information Getting The Most From Your Printer Supplies Startup Kit 4 Standard color Toner Cartridges CMYK Z740SS m Glossy Coated Paper 100 sheets Option 01 for Metric m Tektronix Transparencies 50 sheets Color Kit m Converts a Phaser 740L color capable printer to p p Z740LCS a full color printer by adding three color toners and RealSUPPORT Contract Authorization Converts the Phaser 740L product warranty from a 1 year return to depot to a 1 year on site for the remainder of the warranty period Automatic Duplex Lower Tray Assembly ZDPLX Option 01 for Metric Automatic duple
8. 800 2853 Eastern Europe and Norway the Middle East 800 11782 44 1908 681707 Spain 900 97 4499 Sweden 020 795 177 Switzerland 155 9493 The Netherlands 06 0221647 UK 0800 558668 063 3100 00
9. PHASER 740 and 740L LASER PRINTERS L Contents Tektronix Supplies Getting The Most From Your Printer Printing All About Media Loading Media Trays Using the Multi Purpose Tray Duplex Printing Front Panel Messages Troubleshooting Print Quality Media Jams Occasional Cleaning Printing Help Pages from the Front Panel Consumables Controlling Color Density Getting More Information Getting Help ON FWOND 21 26 32 33 37 38 41 42 Symbols Note Q General information Caution A Use caution or damage to the printer may result Hot A Hot surface on or in the printer Use caution to avoid personal injury Copyright 1998 by Tektronix Inc All rights reserved Tektronix and Phaser are registered trademarks of Tektronix Inc Tektronix Supplies Supplies Order number Description Accessories Order number Description Toner Cartridges Hi Capacity Standard Color Paper Trays 436 0282 02 A Letter U S 016 1656 00 016 1684 00 Black 436 0283 02 A4 Metric Letter 016 1657 00 016 1685 00 Cyan 436 0314 02 Legal 016 1658 00 016 1686 00 Magenta Transparency Trays 436 0284 02 A Letter U S 016 1659 00 016 1687 00 Yellow 436 0285 02 A4 Metric Letter Fuser 016 1660 00 110 volt Automatic Duplex ZDPLX Includes one each Duplex Unit 016 1661 00 220 volt Lower Tray Assembly Paper tray and Transparency tray Fuser Roll 016 1
10. aser paper in the paper trays specialty media such as glossy paper card stock envelopes and labels must be loaded in the Multi Purpose Tray Transparency Tray Tektronix transparencies only m Tray sizes A Letter A4 m 100 sheet capacity m Always use Tektronix transparencies for best results 33100 20 For information on the advantage of Tektronix transparencies Q over other brands visit the Tektronix web site www tek com Color_Printers supplies trans index html Multi Purpose Tray Laser paper m A Letter A4 Legal m 75 150 gim 20 40 Ib Tektronix transparencies m A Letter A4 Tektronix Glossy Coated paper m A Letter A4 Laser labels m A Letter A4 m Recommended Avery labels U S 5160 5164 Metric L7162 L7165 Tektronix Fabric Transfer media m A Letter A4 Envelopes m 10 Other media m Cover stock up to 163 g m 60 Ib m Card stock up to 163 g m 40 Ib m Index up to 163 g m 90 Ib 33100 21 Media sizes supported in the Multi Purpose Tray Metric 88 9 x 254 mm 216 x 355 6 mm U S 3 5 x 10 in 8 5 x 14 in Supported page sizes and image area The printer supports four media sizes which you select in the Print screen using a supported printer driver Margins Media Page size Print area Top Sides Bottom 1 Letter 8 5 x 11 in 8 2 x 10 6 in 2 in 15 in 2 A4 210 x 297 mm 200 x 287 mm 5 mm 5 mm 3 Legal 8 5 x 14 in 8 2 x 13 6 in 2 i
11. d a print job to bring the printer to Ready Error XX 1 Press the Info button for problem information Follow any steps listed 2 Ifthe failure persists note the display s error number 3 Look up the error number in the online topic Error Codes on the printer s CD ROM or the web site at www2 tek com merlin tko Fuser replace Replace the Fuser soon Fuser Roll replace Replace the Fuser Roll soon Imaging Unit replace Replace the Imaging Unit soon Jam at lt Location gt Open lt door gt A media jam has occurred at the indicated location The second line of the message indicates the location 26 of the jam Main Charge Grid replace Replace the Main Charge Grid soon Media Tray empty Refill the media tray If your printer has a Lower Tray Assembly the choices include Upper Middle or Lower MPT lt media type gt edia has been loaded in the Multi Purpose Tray select that media type in the front panel Press the arrows lt gt OK to scroll to the appropriate media type press OK The printer waits a minute for you to select a media type at the front panel prompt After a minute the job prints using the previously selected media type Stopped Replace the Fuser Roll now Fuser Roll replace Stopped replace lt color gt The displayed color Toner Cartridge is empty replace it now Transfer Kit replace Replace the Transfer Kit transfer roller a
12. e printer waits a minute for you to select the media type After Q a minute the job prints using the previously selected media type 5 Inthe Print screen using a supported driver select Multi Purpose Tray Send the job to the printer 33100 23 Setting Media Thickness Manually select a media thickness for the most reliable paper picking from the Multi Purpose Tray 1 Open the left side door The blue media thickness switch has three settings and is located on the paper feeder 2 Move the switch to the desired setting 33100 24 Thin Medium Thick Standard laser paper 75 105 g m Heavy laser paper 109 150 g m 29 40 Ib Cover stock up to 163 g m 60 Ib 20 28 Ib Tektronix Glossy Coated paper Card stock up to 163 g m 40 Ib Tektronix transparencies Index up to 163 g m 90 Ib Tektronix Fabric Transfer media Laser labels 10 Envelopes For the best coverage when using laser paper heavier than 105 g m 28 Ib in the Multi Purpose Tray Q select Card as the media type Loading specialty media Envelopes 10 Tektronix Transparencies Letterhead Laser Labels a IN 10 Y yq w E Lee amp 1234567 N Ss EE DES es N
13. eference Help Pages Consumables Information Using the Consumables Page m Toner life remaining OK LOW More than 500 pages remaining at 5 coverage Less than 500 pages remaining at 5 coverage m Remaining gauge for all other consumables m Count m Average Toner Coverage per Color Date of installation Consumables Information verage coverage page 7 3 34 emaining gt 500 5 coverage Phaser 740 Color Printer ymaining gt 500 5 coverag age coverage page 11 57 Life Remaining 50 Count Images 214 00 00 00 00 00 00 00 00 0 Count Pages 341 S N 00 00 00 00 00 00 00 00 00 00 Avg Toner Coverage Color 12 25 Date Installed 8 1 98 Ea Tektronix 33100 44 Using the Usage Profile Report Provides in depth information on printer usage m Consumables used m Tray and media selections a Printer interventions m Analysis of usage rates For detailed information on the Usage Profile report refer to Printer Management on the printer s CD ROM or web site Phaser 740 Color Printer Usage Profile lanana ri Tektronix 35 Using PhaserLink software PhaserLink software using World Wide Web technology provides these printer management tools gm Print job status m Printer usage m Rout
14. ference Page 1 In the printer s front panel scroll to Calibrate Colors press Menu and print the Color Reference Page Compare the Color Reference Page to the Color Density Samples on page 39 Make a note of the value 10 to 10 for each color that most closely matches the samples Adjust the density for each color Enter the value noted in Step 2 in the Calibrate Colors menu under Adjust Each Color m Decrease color density Press lt m ncrease color density Press gt Reprint the Color Reference Page check your adjustments 38 Color Reference Page ED Adjust Light Dark Adjust Each Color 33100 30 Color Density Samples Phaser 740 Color Laser Printer Getting More Information Find detailed printer information in any of these locations Printer CD ROM m Advanced Features and Troubleshooting Cleaning instructions Setup Guide Network manuals Repacking instructions Printer drivers Direct link to World Wide Web Tektronix Web Site Finding your local dealer Online documentation Color Printe Ae Consumables instructions Product and supplies information www tek com Color_Printers Color Printers aw Downloading printer drivers TekSMART Knowledge Base Application issues Networking issues Printer errors Print quality issues Troubleshooting Latest tips from technical support Online Color Resource Step by step lessons Us
15. ine troubleshooting Configuration of printer settings PhaserLink requires a TCP IP connection To access PhaserLink information enter your printer s Internet address in a web browser For detailed information on PhaserLink refer to Printer Management on the printer s CD ROM or web site Or enter this address in your web browser www tek com Color_Printers products phaserlink html Taktrontx 36 Replacing Consumables Detailed illustrated replacement instructions are shipped with each replaceable component Component Average Life Component Average Life Toner Hi capacity cartridges Fuser Roll 15 000 pages 10 000 pages CMY 12 000 pages Black Standard cartridges 5 000 pages CMY 6 000 pages Black Fuser 60 000 pages Imaging Unit 60 000 images or 15 000 color pages or 60 000 monochrome pages Main Charge 30 000 images Grid Transfer Roller 80 000 pages Based on an average of 5 coverage of the printable area at 600 dpi for any one color on laser paper The replacement frequency varies with the complexity of the prints the percentage of coverage and media type Printing on specialty media may reduce consumable life Refer to User replaceable components on the printer s CD ROM or web site for more details 37 Controlling Color Density When colors look faded adjust the toner color density to extend the life of the components Print and use the Color Re
16. ing clip art Articles and product reviews Tips and techniques Templates and tools Questions and answers www2 tek com merlin tko Color Printers ae ne TekSMART Knowledge Base Brae valet ons oe mers crto nienn atera fr trv rerainan ae anoe Saket your Coon prie 3 Sete your compater Exnvorsnest s Select your sotare Application Emar a search keyword a Do you mvo an iaaa io make the Tak SAMLAT krowebesige hase bater Pa www colorize com Getting Information Getting Help Online Services World Wide Web TekSMART Knowledge Base Technical support Current software Anonymous ftp server Subscribe to email update notices Tektronix Bulletin Board Service Supplies www tek com Color_Printers www2z tek com merlin tko www tek com Color_Printers support colcare html www tek com Color_Printers support software html ftp tek com Color_Printers www tek com Color_Printers support subscribe html 503 685 4504 Information on local Tektronix dealers www tek com Color_Printers contacts U S 1 800 835 6100 Canada 1 800 563 1289 Outside U S and Canada Contact your local Tektronix office for a list of local resellers Customer Support Centers U S and Canada Finland 1 800 835 6100 0800 1 14494 Australia France 1800 811 177 05 90 85 41 Austria Germany 0 660 5804 0130 82 10 68 Belgium Italy 0800 1 5059 1678 77261 Denmark Luxembourg 80 01 81 76 0
17. le b or lower c tray slots Q For best results with duplex printing use 90 g m 24 Ib laser paper 33100 37 16 4 Decide on a binding preference how the page 5 Inthe Print screen select the Duplex option and a binding turns for Step 5 preference a Long Edge binding Macintosh Drivers FONS m From the pull down menu choose Layout b Short Edge binding LaserWriter 8 5 1 m Select Print on Both Sides m Select a binding preference Go ol gt m Click Options LaserWriter 8 3 4 Select 2 Sided Printing m Select Short Edge Binding or Long Edge Binding a PC Drivers m Click Properties Windows 95 98 m Click Paper m Click More Options and select your binding LA preference A m Click Properties Windows NT4 m Click Advanced m Under Paper Output select your option for b Print on Both Sides 33100 28 Duplex Printing 17 Manual Duplex Printing Multi Purpose Tray Side 1 1 For a multi page document print odd numbered pages for Side 1 This selection is application specific Insert paper with the side to be printed face up This example shows letterhead paper In the printer s front panel select the media type at the prompt Front panel selection Media type Paper Standard laser paper 90 105 g m 24 28 Ib Coated Paper Tektronix Glossy Coated paper Card stock Card or Envelope Heavy laser paper 109 150 g m 29 40 Ib In the Print scree
18. lt gt Print A 016 1710 00 32 33100 49 Clean Pick Rollers 2 zi Phaser 740 Color Printer Clean 4 Feed Rollers 1 q XN We Tektronix v 33100 65 Use isopropyl alcohol at least 90 pure with a lint free cloth Do not use alcohol that has any additives it can damage the printer Printing Help Pages from the Front Panel The front panel contains pages to help you use the printer and diagnose print quality 1 2 3 4 Help Pages lt gt On the printer s front panel press Menu you see this message Menu Press Menu you see this message Consumables Page lt gt Print Press lt or gt to scroll to any of these help pages Consumables Page 1 Configuration Page 2 Startup Page Usage Profile 3 Demonstration Page Service Print 1 and 2 4 RGB Sampler Prints CMYK Sampler Prints Menu Map 5 Press Print Phaser 740 Color Printer Phaser 740 Color Printer Tektronix 3 i g i g E 4 Tost Print Cyan Magenta Yellow Phaser 740 Color Printer Tektronix 33100 66 Print the menu map from the front panel keep it by the printer for a easy r
19. n 15 in 4 10 Envelope 4 13 x 9 5 in 3 8 x 9 2 in 16 in 14 in 104 8 x 241 3mm 96 5 x 233 7 mm 4 1 mm 3 6 mm 33100 22 Loading Media Trays 1 Push down on the tray s metal plate until it clicks locking it in place Fan the media to release sheets that are stuck together Place the media in the tray under the hooks Place the side to be printed for example letterhead Q paper face down under the hooks Transparencies Place the Tektronix logo strip face up under the hooks Tray capacity m Paper 250 sheets m Tektronix Transparencies 100 sheets Keep the media level below the indicator on the tray s AN label otherwise the printer may jam Loading Media Trays 33100 48 Multi Purpose Tray Using the Multi Purpose Tray 1 Adjust the guides for the width of the media 2 Adjust the Media Thickness switch for the media you are using see page 9 3 Insert the media printing side face up for Tektronix transparencies the logo strip is face down 4 Select the media type at the front panel Paper m Standard paper and letterhead 75 105 g m 20 28 Ib Paper 2nd Side m Duplex laser paper Transparency m Tektronix transparencies Coated Paper m Tektronix Glossy Coated paper m Heavy paper 109 150 g m 29 40 Ib Card or Envelope eara Sock Index m Envelope Label m Laser labels Fabric Transfer Tektronix Fabric Transfer media j Th
20. n using a supported driver select Multi Purpose Tray as the Paper Source or Tray Selection Send the job to the printer Remove the printed paper from the output tray A Duplex Printing Two sided printing on specialty media can shorten component life A 1234567 For best results with duplex printing use 90 g m 24 Ib laser paper 32564 06 18 Side 2 For a multi page document print even numbered pages for Side 2 This selection is application specific 1 Insert the paper with the blank side face up 2 Inthe printer s front panel select the media type at the prompt Front panel selection Media type Paper 2nd Side Standard laser paper 90 105 g m 24 28 Ib Coated Paper Tektronix Glossy Coated paper Card stock Card or Envelope Heavy laser paper 109 150 g m 29 40 Ib 3 Inthe Print screen using a supported driver select Multi Purpose Tray as the Paper Source or Tray Selection Send the job to the printer 4 Remove the printed paper from the output tray 1234567 CK 32564 07 19 Front Panel Messages Message 20 Action Page lt color gt low The displayed color Toner Cartridge is running out replace it soon Energy Star Mode Wake Up Menu The printer is in energy conservation mode Press the Wake Up button on the front panel or sen
21. nd waste bin soon Troubleshooting Print Quality If you notice a problem with the quality of your prints the probable solution is replacing one of the consumables 1 Keep in mind this basic guideline lt color gt replace ED O rower A Er m ifthe symptom appears in a single color Replace the Toner Cartridge m If the symptom appears in all colors 2 Panera re Replace the Imaging Unit or Fuser or Fuser Roll or consumables Page ws Main Charge Grid or Transfer Kit lt gt Print pine T To diagnose the problem check these items 3 1 Check the front panel for a message on replacing a Service Print 1 F Power consumable m Print fee 2 From the Help Pages menu print the Consumables i Page use it to diagnose and correct problems it contains useful information such as the remaining life for consumables 3 Fromthe front panel Help Pages menu print Service Print 1 Examine prints for symptoms 33100 0 Troubleshooting 21 Troubleshooting Symptom In one color only Solution Replace that color Toner Cartridge 22 oe Il ii ie 7 1 color has a light vertical streak E dl E S a E Replace the Toner Cartridge 1 Adjust the color density see page 38 2 Replace the Toner Cartridge Symptom In all four colors Sol
22. r out of place approximately 129 mm 5 in down the page or m If you still see the problem replace the Fuser Hints m Use Tektronix media m Print 10 20 blank pages of plain paper m To avoid jams with Tektronix transparencies make sure that the logo strip is loaded face down for the Multi Purpose Tray and face up for the transparency tray Media frequently wraps around the Fuser Jam at C 25 Media Jams Preventing media jams m To reduce the frequency of media jams use Tektronix media and occasionally clean the rollers See page 32 m When using the Multi Purpose Tray always set the media thickness switch for the media you are using See page 9 m Ifthe printer frequently reports Jam at Multi Purpose move the media thickness switch to a thicker setting Locating a jam The front panel reports Jam at lt Location gt The lt Locations gt are the sensors listed as A through E Line 2 of the front panel message directs you to the location of the jam For example Jam at A Open left side door Jam at A Jam at B Solution 1 Solution 2 Solution 1 Solution 2 Remove the media tray remove the jammed media from inside the printer Open the left side door remove the jammed media Open the lower left side door Remove the selected media and remove the jammed tray middle or lower tray and media remove the jammed media from inside the printer 33100 09
23. ution 1 Choice of media or 2 Replace Imaging Unit or Fuser or Fuser Roll Streak through all 4 colors Spot in the same place on the page in all 4 colors Random spots appear on every page Use Tektronix media Use the correct media tray for the media you are using When using the Multi Purpose Tray select the correct media in the front panel Print about 25 blank pages until the problem disappears Replace the Imaging Unit 23 Symptom In all four colors Solution 1 Choice of media or 24 2 Replace Imaging Unit or Fuser or Fuser Roll or Main Charge Grid 1 Remove then re insert the Main Charge Grid 2 Replace the Main Charge Grid Prints are black edge to edge Hints m Use Tektronix media m Use the correct media tray for All 4 colors are extremely faded A the media you are using en m When using the Multi Purpose Each page has a chipped Tray select the correct media in corner the front panel m Relative humidity may be too low below 30 relative humidity Symptom In all four colors Solution 1 Choice of media or 2 Replace Imaging Unit or Fuser or Fuser Roll or Main Charge Grid If Jam at c clear the media jam i aaa Print 10 20 blank pages to clean the roller m If you still see the problem replace the Fuser Roll Pieces of the printed image are amp a missing and reappea
24. x with the Duplex Unit Lower Tray Assembly Increased paper printing capacity Increased printing versatility and convenience Plus Feature Set Z740FP Includes installation 1200 dpi Premium print quality mode Adds SCSI card for connecting an external hard drive or a copy unit Adds 64 Mbytes of memory Check Print and Quick Collate functionality External Hard Disk m Required for collation ZDISK m Extends font capacity m Requires Plus Feature set PhaserShare m Easy to install Network Card m Increases speed and shareability m High performance network connectivity ZNBFE 100Base T Ethernet ZNBTR Token Ring ZNBLT LocalTalk PhaserLink m View printer status using any web browser Software Requires network connection via TCP IP m Control printer settings m Link to online documentation via the World Wide Web m Receive electronic mail when consumables are ow or other printer maintenance is required Scanner support Requires Plus Features Use your printer as a color copier For a list of supported scanners contact your local Tektronix reseller or visit the Tektronix web site Additional memory ZMB32 ZMB64 ZMB128 m Improved performance 32 Mbytes 64 Mbytes 128 Mbytes Print Quality Modes TekColor Color Corrections Standard m General purpose mode for full color printing Premium Monochrome ighest quality monochrome gray scale prints

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