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SATO HT200E Thermal Label Printer

1. Continue to wait Figure 4 16 Suspending A Print Job SATO HT200e Operator Manual PN 9001103B Page 4 43 Unit 4 Operation REPRINTING A LABEL This operational mode provides instruction on how to print a duplicate of a previously printed label A Format has printed Determine what next Refer to charts to execute Reprint Yes No REPRINT W SEQNUM ON OFF Reprints z the last label 5 with the sequential variable incremented or decremented accordingly with exactly the same sequential variable PRINTING Completes printing the label Figure 4 17 Reprinting A Label SATO HT200e Operator Manual PN 9001103B Page 4 44 Unit 4 Operation DATA ENTRY EDIT The black blinking cursor indicates where the next typed character will appear Use the arrow keys on the printer keypad to move the cursor in the direction desired for entry or edit If an additional character was accidentally typed move the cursor to the right of the accidental character and press DEL once The accidental character wil be replaced when the text moves one space to the left If an incorrect character is typed move the cursor onto that character and enter the desired one The incorrect character will be replaced by the one entered Any additional charcters entered will replace those to the right Use of the AC key of the keypad will replace will clear the entire
2. Asynchronous ASCII Half duplex communication Ready Busy Hardware Flow Control Pin 9 DTR Control Pin 4 RTS Error Condition X On X Off Software Flow Control Bi Directional Communication Data Transmission Rate 4800 9600 19200 bps Data Length 8 bit selectable Stop Bit 1 or 2 bits selectable Parity Bit ODD EVEN NONE selectable Character Format 1 Start Bit fixed 7 or 8 bits selectable Connector DB9S female Cable DB 9P male 50 feet maximum length Signal Levels High 5V to 12V Low 5V to 12V RS232 INTERFACE SIGNALS PIN DIRECTION SIGNAL DEFINITION 1 Reference FG Frame Ground 2 To Host TD Trnasmit Data Data from the printer to the host computer X On X Off 3 To Printer RD Receive Data Data to the printer from the host computer 4 To Host RTS Request To Send Always high 6 To Printer DSR Data Set Ready Always high 7 Reference SG Signal Ground 9 To Host DTR Data Terminal Ready This signal applies to Ready Busy flow control The printer is ready to receive data when this pin is high It goes low when the printer is Busy or off line due to an error condition RS232 CABLE REQUIREMENTS DB9 DB25 HOST CONNECTION DB9 PRINTER 1 FG Frame Ground Bi Directional 1 FG Frame Ground 2 3 RD Receive Data To Host 2 TD Transmit Data 3 2 TD Transmit Data T
3. SATO HT200e Operator Manual PN 9001103B Page 6 2 Unit 6 Maintenance REPLACEMENT PROCEDURES The printer contains replaceable components and sub assemblies that are subject to wear or damage This section provides step by step instructions for the removal and replacement of those primary components and sub assemblies approved for operator performance PRINT HEAD REPLACEMENT If the print head becomes damaged or worn it can be easily removed and replaced without having to make critical adjustments Before replacing the print head check the head counter values by printing a test pattern Refer to the Troubleshooting unit for Diagnostic Label Printing guidance Switch off the printer and disconnect the power supply Open the top housing cover to access print head 1 Figure 6 1 Remove two screws 2 securing print head mounting plate 3 to top frame assembly 4 Disconnect the print head wiring harness from print head 1 Remove two screws 5 securing print head 1 to mounting plate 3 Lift away damaged print head 1 and install replacement print head 1 in its place Secure replacement print head 1 to mounting plate 3 using two screws 5 Connect the print head wiring harness to print head 1 Secure mounting plate 3 to top frame assembly 4 using two screws 2 5 00 100 As Load printer with media restore power and test print Figure 6 1 Print Head Replacement SATO HT200e Opera
4. XX 16 DISP COUNT XXX00000000000000000 Press 0 until through screen 46 Press ENTR Refer to the relative table amp chart to continue Figure 4 9i Print Quantity Configuration PRINT QUANTITY CONFIGURATION DIGIT POSITIONS DESIGNATED ITEM DESCRIPTION 1 2 Print Quantity 00 Quantity 3 Quantity 0 Not fixed default 1 Fixed quantity 4 to 15 Reserved All remains at 0 16 Count 0 Prints the quantity entered Other than 0 Prints freely Figure 4 9i Print Quantity Configuration SATO HT200e Operator Manual PN 9001103B Page 4 36 Unit 4 Operation DISCOUNT RATE CONFIGURATION Where applicable this menu allows the discount rate to be configured FORMAT NO 25 Figure 4 10 Discount Rate Configuration SATO HT200e Operator Manual PN 9001103B Page 4 37 Unit 4 Operation TAX RATE CONFIGURATION Where applicable this menu allows the tax rate to be configured FORMAT NO HT200e Refer to relative Fixed Formats Enter 23 or 24 Press ENTR Enter four digit tax rate Press AC if incorrect entry Figure 4 11 Tax Rate Configuration SATO HT200e Operator Manual PN 9001103B Page 4 38 Unit 4 Operation OPERATIONAL MODES This unit provides instruction on the various modes used in operation ONLINE MODE This operational mode permits printing activity when the print data is received from the host FORMAT NO
5. excludes curency marks commas decimals 14 Vertical Expansion 1 to 4 Magnification of horizontal vertical direction to character 1 to 3 for POP fonts 15 Horizontal Expansion 1 to 4 Magnification of horizontal vertical direction to character 1 to 3 for POP fonts 16 Input Check 5 Numeric Only 6 Numeric in all digits 7 Numeric is accepted but no currency mark 0 and non entry are not allowed 17 Input Method 0 Left aligned format 2 Right aligned format 18 Insertion 0 None 1 Currency mark 2 Currency mark and decimal point 5 Currency mark and comma 6 Currency mark comma and decimal point 7 Comma and decimal point 19 0 Insertion 0 No O insertion 1 With 0 insertion right aligned i e 172001 20 Preset for general Euro 0 General currency mark is not shown currency mark 1 Entry required Show general currency mark 8 Euro currency mark is not shown 9 Entry required Euro currency mark is shown 21 Reserved 0 Determined SATO HT200e Operator Manual Table 4 9e Price Field Configuration PN 9001103B Page 4 30 Unit 4 Operation CALENDAR FIELD CONFIGURATION This field type permits a date and ot time to be printed in the designated location and orientation of a label Typical applications of this feature is to identify the date of manufacture inspection or expiration XX XX FIELD TYPE tee 000000000000000000000 Enter numeral s at each screen to configure
6. DEMAND PRE EDITED PRINT ON OFF REAL TIME PRINT ON OFF FORMAT No 00 Printing commences adjustment is achieved Figure 6 4 Dispense Stop Adjustment LCD BRIGHTNESS ADJUSTMENT The brightness of the LCD panel may be adjusted through a potentiometer integrated into the bottom side of the main circuit board To access the VR5 potentiometer remove the battery cover located on the bottom of the printer chassis Adjust the potentiometer to the desired result and replace the cover SATO HT200e Operator Manual PN 9001103B Page 6 10 Unit 6 Maintenance SERVICE MODES TEST PRINT LABEL TYPE NORMAL OPTION Displays battery voltage BATTERY CHECK LABEL SIZE P 000 W 00 mm RAM BACK BATTERY capacity full empty TEST PRINTING Displays Card Backup CARD BATTERY Battery status full empty A single label prints Displays the current software version dis NN CALENDAR CHECK RESCUE CALENDAR CHECK go back ON OFF R Figure 6 5 Service Mode SATO HT200e Operator Manual PN 9001103A Page 6 11 Unit 6 Maintenance HEX DUMP MODE The contents of the print buffer and the data received before it is placed into the print buffer may be examined through the use of the Hex Dump Mode Each line of the printed data is inumerated in the first column the second column contains the data in hexadecimal format and the right colu
7. 0 degrees 1 90 degrees 2 180 degrees 3 270 degrees 11 Character Pitch 0 to 9 dots 12 13 Character Count 01 to 22 Number of digits in the barcode 14 Bar Ratio 0 Invalid EAN UPC A UPC E 1 1 2 2 1 2 5 3 1 3 15 Bar Expansion 2 to 4 For bar ratio of 1 2 5 enlargement is restricted to 2x and 4x only 16 17 18 Bar Height 001 to 240 dots 19 Check digit when Code 0 No CD 128 is being set specify 1 CD creation computing 1 2 CD Check with input data 3 Price CD only for EAN13 20 Preset 0 No entry in printing preset not displayed 1 Entry in printing preset displayed 21 Reserved 0 Determined SATO HT200e Operator Manual Table 4 9g Barcode Field Configuration PN 9001103B Page 4 34 Unit 4 Operation Scroll through all of the screens of the established field and begin entering Copy data with number 22 Configuration numeral is displayed on bottom row of LCD XX 22 V COPY 0 NONE XXXXXX000000000000 XX 23 COPY 1 1 XXXXXXX00000000000 XX 25 COPY 1 2 XXXXXXXXX00000000 XX 27 COPY 1 3 XXXXXXXXXXX000000 XX 29 COPY 1 4 XXXXXXXXXXXXX00000 XX 31 COPY2 1 XXXXXXXXXXXXXX0000 XX 33 COPY 2 2 X0000000000000000000 XX 35 COPY 2 3 XXX0000000000000000 XX 37 COPY 2 4 XXXXX00000000000000 XX 39 COPY 3 1 XXXXXXX0000000000 XX 41 COPY 2 XXXXXXXXX0000000 XX 43 COPY 3 3 XXXXXXXXXXX0000 XX 45 COPY 3 4 XXXXXXXXXXXXX0 Refer to
8. Preset Data Storage 4 42 Suspending A Print Job 4 43 Reprinting A Label 4 44 Data Entry Edit 4 45 Operational Adjustments 4 46 Eye Mark Adjustment 4 46 Dispenser Sensor Adjustment 4 47 Pitch Adjustment 4 48 Dispense Stop Position 4 49 LCD Brightness Adjustment 4 49 PN 9001103B TROUBLESHOOTING LCD Error Signals Troubleshooting Table RS232 Serial Interface Troubleshooting Hex Dump Printing ASCII Dump Mode Check Online Connection Check Scanner Operation Test Module Usage Test Module Dial MAINTENANCE Cleaning Procedures Replacement Procedures Print Head Power Switch Memory Backup Battery Adjustment Procedures Print Head Alignment Print Head Balance Belt Tension Eye Mark Sensor Dispenser Sensor Pitch Dispenser Stop Position LCD Brightness Service Modes Service Mode Hex Dump Mode ASCII Dump Mode Print Head amp Life Counter Clear Test Print Mode SRAM Clear Mode PN 9001103B 5 2 5 4 5 5 5 7 5 8 5 10 6 3 6 3 6 4 6 5 6 5 6 6 6 7 6 8 6 9 6 10 6 10 6 11 6 11 6 12 6 13 6 14 6 15 6 16 PN 9001103B INTRODUCTION About This Manual General Description Primary Components Control Features SATO HT200e Operator Manua PN 9001103B Page 1 1 Unit 1 Introduction ABOUT THIS MANUAL This manual is laid out consistent with the product discussed and provides all of the information required for general printer installation configuration troubleshooting and maintenance For sp
9. SIMPLE DATA AND PRICE 123456789012345 6543 21 123456789012345 987654321098765 6543 21 Format 10 Format 13 Contains 15 alphanumeric characters and the price Contains two lines of 15 alphanumeric charcters and the price VAT CALCULATION 123456789012345 987654321098765 6543 21 EX VAI 53 997 DORT 7197 53 INC VAT Format 23 Format 24 Enter the pre tax amount The printer automati cally calculates the VAT and payable amount Enter the pre tax amount and the EAN 13 barcode data The printer automatically calculates the VAT and payable amount and creates or copies the barcode SHELF EDGE LABEL 12345678901 0 998 6543210 6543 21 1234567890 ETT Format 22 Contains one line of 20 alphanumeric characters plus tow of ten digits a price and the EAN 13 barcode SATO HT200e Operator Manual PN 9001103B Page 4 18 Unit 4 Operation UNIT PRICING 12345678901 23456 987654321098 7654 12345g 543 21 4 40 1009 03 01 01 12345678901 23456 987654321098 7654 12345g 543 21 4 40 100g Format 26 Format 27 When promted to enter Unit Voles press FNC1 to select the number of units Press Enter At the Pack Size screen enter a numeric value the pack price two line of sixteen digit alphanu meric code and the symbol of the weight volume unit Kg
10. 4 Magnification of horizontal vertical direction to character 15 Horizontal Expansion 1 to 4 Magnification of horizontal vertical direction to character 16 Input Check 0 No check 2 Mandatory entry 5 Numeric only 6 Numeric in all digits 7 Non zero numeric only entry is manditory 17 Title Setup 0 Not displayed in a title in printing preset 2 Initially displayed as a title in printing preset for a format one field set only 18 Reserved 0 Determined 19 0 Insertion specifies 0 No 0 insertion whether a leading or trailing 1 O insertion in right aligned when copy is zeroes are inserted required i e 12001 20 Preset 0 No entry in printing preset no display 1 Entry in printing preset displayed 21 Font Color 0 Black 3 Red 4 Black and White reversal SATO HT200e Operator Manual Table 4 9d Sequential Number Field Configuration PN 9001103B Page 4 28 Unit 4 Operation PRICE FIELD CONFIGURATION This field type allows for a price to be printed onto a label in the designated location and orientation The price printed will be represented in the currency type selected Press SHFT to scroll options Press SHFT to scroll options Press SHFT to scroll options XX XX FIELD TYPE Xe v 000000000000000000000 Enter numeral s at each screen to configure XX 01 FIELD TYPE 2 PRICE g X00000000000000000000 XX 02 DATA TYPE 0 STANDARD 1 POP XX000000000000000000 X
11. CPU 32 Bit RISC FLash ROM 512K Bytes SRAM 2 Mega Bytes ENVIRONMENTAL Operating Temperature 41 to 104 Fahrenheit 5 to 40 C Storage Temperature 4 to 104 Fahrenheit 5 to 45 C Storage Humidity Maximum 90 RH Non Condensing Operating Humidity 15 to 80 RH Non Condensing PRINT Type Direct Thermal Only Speed 2 4 Inches Per Second 60 mm s Battery Operated Up to 3 Inches Per Second 80 mm s AC Adapter Resolution 203 Dots Per Inch 8 d mm Print Module Dot Size 0 0049 Inches 0 125 mm Maximum Print Width 1 89 Inches 48 mm Maximum Print Length 3 78 Inches 96 mm SATO HT200e Operator Manual PN 9001103B Page 2 2 Unit 2 Technical Data MEDIA Type Die Cut amp Fan Fold Labels Tags Face Up Stack Continuous Minimum Width 1 1 Inches 28 mm Minimum Length 0 63 Inches 16 mm Maximum Width 2 0 Inches 51 mm Maximum Length 4 0 Inches 103 mm Maximum Caliper 0 007 Inches 0 18 mm Maximum Roll Diameter 2 95 Inches 75 mm Wound Face In Minimum Core Diameter 1 0 Inches 25 4 mm SENSING Reflective Eye Mark Continuous Form Sensor not used INTERFACE MODULES Serial Port RS232C 4800 to 19 2K BPS Hardware Ready Busy Flow Control Sftware X On X Off Flow Control Scanner Input RS232C or TTL CHARACTER FONT CAPABILITI
12. ENTR to advance PRINT SPEED 600 MM SEC 800 MM SEC Power Off AUTO POWER OFF ON OFF STARTUP DISPLAY MANUAL ONLINE I F SETTING 4800 BPS 9600 BPS 800 BPS HEAD CHECK NORMAL BARCODE BEEP SETTING ON OFF PROTO CODE STANDARD NON STANDARD CODE PAGE SET 858 852 EURO CALC CM E E CM CALENDAR DISP NO YES v REPRINT FUNC NON STANDARD YES NO DEFAULT USER SET DATA BIT SETTING 7 BITS 8BITS PARITY SETTING ODD EVEN NONE PROTOCOL READY BUSY XON OFF FIXED FORMAT CALENDER SETTING DDMMYY XX XX HEAD CHECK ON OFF NON STANDARD STX 02 HEX NON STANDARD ETX 03 HEX NON STANDARD ESC 1B HEX NON STANDARD EOT 04 HEX NON STANDARD SOH 01 HEX Figure 4 3 User Mode SATO HT200e Operator Manual PN 9001103B Page 4 4 Unit 4 Operation DATA MAINTENANCE MODE Is the primary menu for the maintenance of print data This chart provides the route to more specific menus for the transfer and storage of data PARAMETER COPY PRINTER CARD Refer to Copy All Parameters Mode Refer to Enter Country Code Mode Refer to Copy Print Parameters Mode Refer to Send Receive Preset Data Mode Refer to Memory Card Clear Mode Refer to Copy Preset Data Mode Refer to Copy Font Mode Refer to Select Currency Mode Refer to CURRENCY SELECT Copy Table Data Mode Figure 4 4a Data Mainte
13. and three digit human readable code human readable code NON PLU BARCODES 12 43 21 987 43 21 3837 543 21 97 43 21 ETT TETTE Format 05 Format 06 Format 07 Format 08 EAN 8 Barcode Needs EAN 13 Barcode EAN 13 barcode EAN 13 barcode a Non PLU flag Has price and three digit human readable code Needs a Non PLU flag Has price and three digit human readable code Needs a Non PLU flag Has price and three digit human readable code Needs a Non PLU flag Has price and three digit human readable code SATO HT200e Operator Manual PN 9001103B Page 4 15 Unit 4 Operation NON PLU BARCODES 6543 21 12346 543216 987 0 9876 543 21 EIN MU 123456789012345 6543 21 Format 09 Format 11 Format 12 EAN 13 Barcode Needs a Non PLU flag Has four digit item code and six digit price Also has human readable code EAN 13 Barcode Needs a Non PLU flag Has five digit item code and five digit price Human readable code not included EAN 13 barcode Needs a Non PLU flag Has four digit item code and six digit price Human readable code not included 987 6543 21 mii 97 6543 21 TI UT 1 I Format 14 7654 Format 15 Two EAN 8 barcodes Not normally PLU Includes price and three digit human readable code Two EAN 13 barcodes Not n
14. data in hexadecimal format And in the right column the same data is provided in the ASC II format Follow the flow chart provided below to perform this activity FORMAT NO HT200e HEX DUMP MODE Prints Label Figure 5 1 Hex Dump Mode SATO HT200e Operator Manual PN 9001103A Page 5 5 Unit 5 Troubleshooting ASCII DUMP MODE The ASCII Dump Mode prints all recieved data in ASCII format The flow chart below provides guidance FORMAT NO HT200e Prints Label Figure 5 2 ASCII Dump Mode SATO HT200e Operator Manual PN 9001103B Page 5 6 Unit 5 Troubleshooting CHECK ONLINE CONNECTION SATO HT200e Operator Manual FORMAT No 00 FORMAT No 70 1 F SETTING 4800BPS 9600BPS 19200BPS DATA BIT SETTING Tbits 8bits Figure 5 3 Check Online Connection PN 9001103A Page 5 7 Unit 5 Troubleshooting CHECK SCANNER OPERATION FORMAT No 00 FORMAT No 20 Scanning begins The following screen confirms scanner is operational Figure 5 4 Check Scanner Operation SATO HT200e Operator Manual PN 9001103B Page 5 8 Unit 5 Troubleshooting TEST MODULE USAGE The SATO TP Test Module is a purchase option specially designed and sold by SATO America to assist in troubleshooting SATO Printers The use of this device will facilitate the identification and isolation of problem circuitry and for voltage adjustment 1 Conn
15. example pressing the SET key and then pressing 2 once yields an A Pressing 2 again yields a B Refer to the table below KEY DEFAULT WITH SET KEY PRESSED WITH SHFT KEY PRESSED i gt er 0 0 Y Z space 2 y Z space 1 1 1 amp 1 amp 2 2 ABCAA 0 800 8 8 ec 3 3 DEF def 4 4 GHI ghi 5 5 JKL jkl 6 6 MNO 6 mno fi 7 7 PQR pqr 8 8 STU B stu 9 9 VWX VWX SATO HT200e Operator Manual PN 9001103B Page 4 2 Unit 4 Operation INITIAL SETUP MODE Is the first menu in the printer configuration process Typically these values will not change following initial printer setup POWER ON FORMAT NO eee Use arrow ke ys to HT200e cursor Press ENTR to advance STR RCL PRESET Power Off INT RAM OPT CARD CHECK LABEL PRINT YES NO NORMAL DEMAND PRE EDITED PRINT ON OFF GUARD BAR NORMAL LONG CALENDAR PRINT NO PRINT PRINT PRICE POSITION UPPER LOWER CALENDAR EXP DDMMYY MMDDYY PRICE FONT SIZE NORMAL BIG PRINT PRESET NO PRICE FORMAT PRINT NO PRINT UK EUROPE Figure 4 2 Initial Setup Mode SATO HT200e Operator Manual PN 9001103B Page 4 3 Unit 4 Operation USER MODE This menu like the Initial Setup Mode allows certain operator s needs that typically will not change values to be set based on the user Use arrow keys to cursor Press
16. g To complete the label enter the num ber of days to add the current date When promted to enter Unit Voles press FNC1 to select the number of units Press Enter At the Pack Size screen enter a numeric value the pack price two line of sixteen digit alphanumeric code and the symbol of the weight volume unit Kg g EURO PRICING 90128 mil 6543 21 6 54 Format 20 Format 21 Enter the local currency The printer calculates the Euro value Data is needed for the EAN 13 barcode Similar to Format 20 but excludes the barcode SATO HT200e Operator Manual PN 9001103B Page 4 19 Unit 4 Operation CUSTOMIZING LABEL FORMATS Customized Label Formats allow label layout and format to be customized by the user A label format consists of a single or multiple printable areas called fields For each field and field type predetermined configuaration attributes must be programmed Regardless of the field type to customize a label format a total of 46 numerical programming entries must be made for each established field These numerical programming entries are refered to as parameters Before beginning to create a customized label determine the label size the number of fields within the label and their contents It is recommended that a sample label be drawn on a piece of paper displaying the location of each field and its field type before commencing Figure 7 1 di
17. is accessed through the Data Maintenance Mode Refer to Data Maintenance Mode PARAMETER COPY HT gt CARD CARD HT Press to scroll options Press ENTR HT gt CARD COPY OK CARD HT COPY OK YIN YIN Press gt to scroll options Press ENTR COPYING Copying while the screen above is displayed Complete when the Screen below is displayed PARAMETER COPY PRINTER gt CARD Refer to Data Maintenance Mode Figure 4 4g Copy All Parameters Mode SATO HT200e Operator Manual PN 9001103B Page 4 11 Unit 4 Operation SELECT COUNTRY CODE MODE This menu provides theflow sequence for selecting the applicable Country of use By selecting the applicable Country specific symbols features and calculations are automatically initiated as part of the operational function Each Country is assigned a two digit code for this selection process This menu is accessed through the Data Maintenance Mode Refer to Data Maintenance Mode EAN COUNTRY CODE 50 Figure 4 4h Country Code Mode SATO HT200e Operator Manual PN 9001103B Page 4 12 Unit 4 Operation MEMORY CARD CLEAR MODE Allows the selected values stored on the memory card to be cleared from its memory This menu is accessed through the Data Maintnenance Mode Refer to Data Maintenance Mode CARD TYPE PRESET BACKUP CURRENCY CR 1 HOLLAND f Figure 4 4i Memory Card Clear Mode SATO
18. module to the terminal located to the left of the potentiometers Turn test module dial to position 4 Connect the positive probe of the multimeter to pin SIG on the test module Connect the negative probe of the multimeter to GRD on the test module Ensure the multimeter is set for DC reading Turn the VR3 potentiometer fully clockwise Press and hold the 9 key while switching on the printer to enter the Service Mode O o N DU A OO N gt Place a label without the eye mark part in position to be read by the sensor and note the multimeter reading 10 Replace the label without the eye mark with one that has the eye mark and note the multimeter reading 11 Subtract the previous multimeter reading from the last reading The difference should be greater than 0 9V 12 Setthe difference to the maximum 13 Disconnect the test module load printer with media and test print labels SATO HT200e Operator Manual PN 9001103B Page 4 46 Unit 4 Operation DISPENSER SENSOR ADJUSTMENT The dispenser sensor is comprised of two parts the transmitter and the reciever The transmission and reception of the dispenser sensor may be electrically adjusted through a potentiometer integrated into the main circuit board This potentiometer is externally accessible thusly dismantling of the printer is not required For proper performance the sensor must have both a low level and a high level voltage reading The low level voltage must not be greater
19. ow of LCD XXXXXXXXXXXXXXXX XX 01 FIELD TYPE XX 17 SEQ 1 NORMAL O 0 SEQUENCE NONE 7 X00000000000000000000 X00000000000000000000 XX 02 DATA TYPE XX 18 0 RESERVED 1 TABLE 2 SEQ XX000000000000000000 XXXX000000000000000 XX 03 FONT TYPE XX 19 0 AUTO INS 0X1 tX2 2x3 OD XXX00000000000000000 XXXXX0000000000000 XX 04 V POSITION XX 20 PRESET 0 OFF 1 ON XXXX0000000000000000 XXXXX0000000000000 XX 07 H POSITION XX 21 0 RESERVED XXXXXXX000000000000 XXXXX0000000000000 XX 10 ROTATION 0 0 1 90 QJ Copy XXXXXXXXXX000000000 Yes No XX 11 CHAR PITCH XXXXXXXXXXX00000000 Refer to the relative table amp chart to XX 12 CHAR COUNT continue XXXXXXXXXXX00000000 XX 14 V EXPANSE XXXXXXXXXXXXXX00 Figure 4 9d Sequential Number Field Configuration SATO HT200e Operator Manual PN 9001103B Page 4 27 Unit 4 Operation SEQUENTIAL NUMBER FIELD CONFIGURATION DIGIT POSITIONS DESIGNATED ITEM DESCRIPTION 1 2 Normal 12 Normal 3 Font Type 0 X1 1 X2 2 X3 4 OCR B 4 5 6 Vertical Position 001 to 784 dots Vertical print position 000 Entry only where print is not required 7 8 9 Horizontal Position 001 to 384 dots Horizontal print position 10 Rotation 0 0 degrees 1 90 degrees 2 180 degrees 3 270 degrees 11 Character Pitch 0 to 9 dots 12 13 Character Count 01 to 32 Number of characters in the field 14 Vertical Expansion 1 to
20. preset number and re enter PRESET FULL Preset data at max capacity Clear unused preset data NO DUMP ERR Cannot dump presets Preset data not registered BLANK PRESET NO Preset number is not registered Check preset number and re enter SATO HT200e Operator Manual PN 9001103B Page 5 2 Unit 5 Troubleshooting TROUBLESHOOTING TABLE IMAGE VOIDS Poor label quality Use high quality label stock Damaged print head Replace print head Damaged platen Replace platen LIGHT PRINT IMAGE Poor label quality Use high quality direct thermal label stock Low print head energy darkness Adjust darkness level Foriegn material on print head Clean print head and platen roller Poor head alignment Align print head as required Excessive print speed Reduce print speed setting SMEARED PRINT IMAGE Poor label quality Use high quality direct thermal label stock Foreign material on print head and platen roller Clean print head and platen roller Foreign material on labels Use high quality label stock Excessive print head energy Adjust darkness control Excessive print speed Adjust speed as required FUZZY PRINT IMAGE Heat too high Adjust as required NO LABEL MOVEMENT Loose or broken platen drive gears Adjust or replace platen drive gears as requir
21. than 0 4V and the high level voltage must not be less than 2 0V If the following procedure cannot achieve the required voltage replace the two components in accordance with their relative procedures located within the Replacement Procedures unit of this manual If all else fails the main circuit board will have to be replaced This adjustment procedure will require the use of a multimeter and the SATO Test Module The voltage level may also be checked by connecting the multimeter probes directly to the CH1a and the CH2b pins of the test terminal and following steps 6 through 12 of the procedure below Reference Figure 4 18 Test Module Usage Remove the maintenance cover located on the right side of the printer Connect the test module to the terminal located to the left of the potentiometers Turn test module dial to position 4 Connect the positive probe of the multimeter to pin SIG on the test module Connect the negative probe of the multimeter to GRD on the test module Ensure the multimeter is set for DC reading Turn the VR4 potentiometer fully clockwise Press and hold the 9 key while switching on the printer to enter the Service Mode O AON Oo UU FWD w Place a label without the eye mark part in position to be read by the sensor and note the multimeter reading 10 Replace the label without the eye mark with one that has the eye mark and note the multimeter reading 11 Subtract the previous multimeter reading from
22. the relative table amp chart to continue Figure 4 9h Copy Configuration COPY SETUP DIGIT DESIGNATION DESCRIPTION 22 Copy action 0 No copy 1 Copy 2 Receive a copy 23 24 Copy 1 01 32 Specify starting position to begin copying 25 26 01 32 Specify number of characters to copy 27 28 01 29 Specify where to send the characters 29 30 01 32 Starting postion to paste copied characters 31 32 Copy 2 01 32 Specify starting position to begin copying 33 34 01 32 Specify number of characters to copy 35 36 01 29 Specify where to send the characters 37 38 01 32 Starting postion to paste copied characters 39 40 Copy 3 01 32 Specify starting position to begin copying 41 42 01 32 Specify number of characters to copy 43 44 01 29 Specify where to send the characters 45 46 01 32 Starting postion to paste copied characters Table 4 9h Copy Configuration SATO HT200e Operator Manual PN 9001103B Page 4 35 Unit 4 Operation PRINT CONFIGURATION Print Configuration is treated as a field Thusly print configuration should always be the last field for that label Enter numeral to designate field number amp field type Numeral is displayed on bottom ow of LCD XX 01 FIELD TYPE 0 QTY X00000000000000000000 XX 03 FIXED QTY XX000000000000000000 Press 0 until the following screen is displayed
23. the signal was transmitted Reference Figure 6 3 Test Module Usage Ensure the printer is turned off Remove the maintnenace cover located on the right isde of the printer Connect the test module located to the left side of the printers Turn test module dial to position 4 Connect the positive probe of the multimeter to pin SIG on the test module Connect the negative probe of the multimeter to GRD on the test module Ensure the multimeter is set for DC reading Turn the VR2 potentiometer to the 12 o clock position Press and hold the 9 key while switching on the printer to enter the Service Mode At the TEST PRINT screen press ENTR to proceed to the test print options Use the arrow keys to select the NORMAL option Press ENTR Input the correct pitch and width of the label and press ENTR to test print 5 00 100 A KR WD gt X N gt Press the S S key to start and stop printing as necessary wo Turn the VR2 potentiometer as required to obtain the correct adjustment TRUST TO Do Do SS YY gt TAUN db min vota Test Module Maintenance Cover Multimeter Figure 6 3 Test Module Usage SATO HT200e Operator Manual PN 9001103A Page 6 9 Unit 6 Maintenance DISPENSE STOP POSITION The dispense stop postion determines how far a printed label is fed for dispense The following procedure provides guidance on this adjustment FORMAT No 00 PRINT NORMAL
24. 1a and the CH2b pins of the test terminal and following steps 6 through 12 of the procedure below Reference Figure 6 3 Test Module Usage Remove the maintenance cover located on the right side of the printer Connect the test module to the terminal located to the left of the potentiometers Turn test module dial to position 4 Connect the positive probe of the multimeter to pin SIG on the test module Connect the negative probe of the multimeter to GRD on the test module Ensure the multimeter is set for DC reading Turn the VR4 potentiometer fully clockwise Press and hold the 9 key while switching on the printer to enter the Service Mode O AON DOA FWD a Place a label without the eye mark part in position to be read by the sensor and note the multimeter reading 10 Replace the label without the eye mark with one that has the eye mark and note the multimeter reading 11 Subtract the previous multimeter reading from the last reading The difference should be greater than 0 9V 12 Setthe difference to the maximum 13 Disconnect the test module load printer with media and test print labels SATO HT200e Operator Manual PN 9001103B Page 6 8 Unit 6 Maintenance PITCH ADJUSTMENT The pitch setting determines the print postion on the label in relation to the eye mark reference The eye mark sends a signal indicating the end of the prior label and the pitch adjustment is based on the linear distance of feed from the time
25. 5 0V Power Supply 1 4A 11A 3 1V to 3 5V 2 0V Power Supply 2 5A11A 1 9V to 2 1V 3 3V Power Supply 3 6A 8 2V to 8 7V 24 0V Power Supply 4 Eye Mark Sensor SATO HT200e Operator Manual PN 9001103B Page 5 10 MAINTENANCE e Cleaning Procedures e Replacement Procedures e Adjustment Procedures e Service Modes SATO HT200e Operator Manual PN 9001103B Page 6 1 Unit 6 Maintenance CLEANING PROCEDURES Cleaning of the printer is a necessary maintenance activity to ensure print quality and long printer life There are two basic types of cleaning involved the removal of loose debris and the removal of residue Use a soft cloth and or a pneumatic blower pressurized air to remove debris from the printer This process should be performed prior to the removal of residue To remove residue apply SATO Solvent or isopropyl alcohol to a clean cotton swab and gently wipe the entire surface of the print head platen roller and dispenser roller until clean It is recommended that the printer be cleaned after the printing of every two rolls of labels WARNING DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO COOL TO ROOM TEMPERATURE PRIOR TO CLEANING WARNING EXCERSIZE CARE WHEN CLEANING TO PREVENT PERSONAL INJURY THE TEAR BAR HAS A VERY SHARP EDGE CAUTION IF USING A PNEUMATIC BLOWER TO REMOVE DEBRIS FROM THE PRINTER EXCERSIZE CARE TO PREVENT PRINT HEAD DAMAGE
26. ES MATRIX FONTS X1 20 dots W x 50 dots H X2 8 dots W x 20 dots H X3 13 dots W x 21 dots H OCR B 20 dots W x 24 dots H Price 16 dots W x 24 dots H Numeric Only Outline 1 28 dots W x 48 dots H Numeric Only Outline 2 48 dots W x 68 dots H Numeric Only Outline 3 26 dots W x 56 dots H Numeric Only CHARACTER CONTROL Expansion Up to 4X in either the X or Y coordinates Rotation 0 90 180 or 270 Degrees Pitch 0 to 90 dots SATO HT200e Operator Manual PN 9001103B Page 2 3 Unit 2 Technical Data SYMBOLOGIES Linear UPC A E EAN 8 13 Code 39 2 5 Codabar Code 128B C OTHER FEATURES Sequential Numbering Sequential numbering of both numerics and bar codes Custom Characters Up to 24 Currency Marks Graphics BW Graphic files in BMP format Real Time Clock Day Month Year Formats 29 Fixed Formats 6 User defined 30 fields format std 200 fields format w 2M ACCESSORIES Battery Pack NiMH Battery Pack and Charger Wand Scanner For scanning input fields CCD Scanner For scanning input fields REGULATORY APPROVALS Safety UL CE TUV RFI EMI FCC Class B SATO HT200e Operator Manual PN 9001103B Page 2 4 INSTALLATION e Unpacking e Parts Identification e Printer Installation e Interface Selection e Accessories Installation SATO HT200e O
27. HT200e ONLINE MODE Printer awaits data from the host Starts printing when data is received PRINTING Printing completed Figure 4 12 Online Mode SATO HT200e Operator Manual PN 9001103B Page 4 39 Unit 4 Operation TABLE DATA MODE This operational mode permits the configuration data entry modification and deletion of table data gt cursor Press FORMAT NO HT200e ENTR to advance TABLE STORING POWHI 8 TABLE 1 TABLE 2 TABLE 3 TABLE 1 TABLE 2 TABLE 3 STR MODIFY DEL STR MODIFY DEL STR MODIFY DEL STR TABLE NO STR TABLE NO STR TABLE NO EST ai COPY FROM COPY FROM COPY FROM Use arrow keys to MODIFY TABLE NO nen DELETE TABLE NO MODIFY TABLE NO MODIFY TABLE NO D SES DELETE TABLE NO DELETE TABLE NO ies RET TABLE DATA DEL TABLE DATA DEL TABLE DATA DEL YES NO YES NO YES NO XXX XXX XXX Figure 4 13 Table Data Mode SATO HT200e Operator Manual PN 9001103B Page 4 40 Unit 4 Operation PRESET DATA MODE This operational mode permits the configuration modification and deletion of preset data PRESET PRINT STR MODIFY DEL DUMP MODIFIER PRESET NO INPUT Sets PRINT PRESET F NO PRESET NO INPUT MODIFY PRESET NO INPUT E DELETE DUMP FROM INT RAM OPT CARD PRESET NO INPUT SATO HT200e Operator Manual Press gt to scroll options Press E
28. HT200e Operator Manual PN 9001103B Page 4 13 Unit 4 Operation SELECT CURRENCY MODE Allows the desired currency to be selected independently of the Country previously selected Typically the currency selected will be representative of the Country selected Refer to Data Maintenance Mode CURRENCY SELECT DEFAULT USER Determine direction and press to scroll Default User Press ENTR CURRENCY CR 1 HOLLAND f Press gt to scroll Press ENTR Press ENTR Figure 4 4j Select Currency Mode SATO HT200e Operator Manual PN 9001103B Page 4 14 Unit 4 Operation FIXED FORMATS This unit identifies and defines the 29 pre programmed label designs that are part of the HT200e printer package These fixed formats are suitable for a wide variety of general uses NOTE The folowing text references PLU PLU Price Lookup is the process by which a bar coded item number is decoded and seached for in a database so the price information can be sent back to the scanning location PLU BARCODES 987 6543 21 987 6543 21 97 6543 21 987 6543 21 II II 00 Format 01 Format 02 Format 03 Format 04 EAN 8 Barcode Has EAN 8 Barcode Flag EAN 13 barcode Has EAN 13 barcode Flag price and three digit 50 is fixed Includes price and three digit 50 is fixed Includes human readable code price and three digit human readable code price
29. LD TYPE X eee 000000000000000000000 Enter numeral s at each screen to configure XX 01 FLD TYPE 7T BARCODE X00000000000000000000 XX 02 DATA TYPE 0 HUMAN FONT OFF Q XX000000000000000000 XX 03 SYMBOLOGY 0 NW7 1 CODE39 0 XXX00000000000000000 XX 04 V POSITION XXXX0000000000000000 XX 07 H POSITION Q XXXXXXX000000000000 XX 10 ROTATION 0 0 2 180 XXXXXXXXXX000000000 XX 11 CHAR PITCH XXXXXXXXXXX00000000 XX 12 CHAR COUNT XXXXXXXXXXX00000000 XX 14 BAR RATIO 0 FIXED 112 Q XXXXXXXXXXXXXX00 XX 15 BAR EXPANS XXXXXXXXXXXXXXX0 XX 16 BAR HEIGHT XXXXXXXXXXXXXXXX XX 19 CHECK DGT 0 OFF 10N Q 0 X00000000000000000000 0 XX 20 PRESET 0 OFF 1 ON XXXX000000000000000 XX 21 0 RESERVED XXXXX0000000000000 Refer to the relative table amp chart to continue Figure 4 9g Barcode Field Configuration SATO HT200e Operator Manual PN 9001103B Page 4 33 Unit 4 Operation BARCODE FIELD SETUP DIGIT POSITIONS DESIGNATED ITEM DESCRIPTION 1 2 Barcode 70 Readable gt 71 Not readable 3 Font Type 0 NW 7 1 CODE39 2 INT2of5 3 EAN13 4 EAN8 5 UPC E 6 CODE 128 C Set 7 CODE 129 B Set 4 5 6 Vertical Position 001 to 784 dots Vertical print position 000 Entry only where print is not required 7 8 9 Horizontal Position 001 to 384 dots Horizontal print position 10 Rotation 0
30. NAVAL DCS amp Labeling Worldwide HT200e Direct Thermal Printer OPERATOR MANUAL PN 9001103B SATO America Inc 10350A Nations Ford Road Charlotte NC 28273 Main Phone 704 644 1650 Technical Support Hotline 704 644 1660 Technical Support Fax 704 644 1661 E Mail satosales satoamerica com www satoamerica com Copyright 2003 SATO America Inc All rights reserved No part of this document may be reproduced or issued to third parties in any form whatsoever without the express permission of SATO America Inc The materials in this document is provided for general information and is subject to change without notice SATO America Inc assumes no responsibilities for any errors that may appear Warning This equipment complies with the requirements in Part 15 of FCC rules for a Class B computing device Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference TABLE OF CONTENTS INTRODUCTION About This Manual General Description Primary Components Connection Ports Control Features Keypad Buttons TECHNICAL DATA Physical Characteristics Power Processing Enviromental Print Media Sensing Interface Modules Character Font Capabilities Charcater Control Symbologies Other Features Accessories Regulatory Approvals INSTALLATION Unpacking amp Parts I
31. NICAL AND PERSONAL INJURY ONLY REPLACE THE SUPPLIED BATTERY WITH ONE OF EQUIVALENT SPECIFICATIONS REFER TO THE TECHNICAL DATA UNIT OF THIS MANUAL OR THE PARTS LIST FOR SPECIFICATIONS CAUTION DISPOSE OF ALL UNUSED BATTERIES IN ACCORDANCE WITH FEDERAL AND MUNICIPAL REGULATIONS FOR THAT REGION SATO HT200e Operator Manual PN 9001103B Page 6 4 Unit 6 Maintenance ADJUSTMENT PROCEDURES This printer incorporates a series of sub assemblies that in conjunction comprise the total printer assembly Many of these sub assemblies are designed to be adjustable to maintain optimum performance of the printer throughout its life This chapter of the Operator Manual addresses the proper technique for their adjustment It may be necessary to refer to this chapter following component replacement Use the relative procedure in that chapter to replace the component test cycle the printer and then adjust as necessary in accordance to the relative procedures in this chapter PRINT HEAD ALIGNMENT The print head may require alignment following its replacement Poor alignment of the print head with the platen roller will result in print that will drift from one side toward the opposite side To achieve print that is perpendicular with the media slightly loosen the two screws securing the print head mounting bracket to the top frame assembly and alter the position of the print head until it appears to perfectly aligned with the u
32. NTR Enter preset number Press ENTR PRESET NO INPUT TET lt PRINT gt Refer to Preset Data Storage Enter preset number Press ENTR Enter preset number Press ENTR Enter preset PRESET DELETE OK number E Y N Press ENTR PRESET NO INPUT Enter preset number Press ENTR Enter preset number Press ENTR Enter preset number Press ENTR Change data Press ENTR PRESET DELETED PRINTING Figure 4 14 Preset Data Mode PN 9001103B Enter preset number Press ENTR Enter preset number Press ENTR Enter preset number Press ENTR Page 4 41 Unit 4 Operation PRESET DATA STORAGE This operational mode permits the storage of preset data FORMAT NO HT200e PRESET PRINT STR MODIFY DEL DUMP MASTER Enter data as required Press ENTR Press to scroll options Press ENTR Prompted to enter various label format data PRESET F NO Enter a label format number Press ENTR Enter a number to assign to the following preset Press ENTR PRESET NO INPUT Sd lt STORE gt Figure 4 15 Preset Data Storage SATO HT200e Operator Manual PN 9001103B Page 4 42 Unit 4 Operation SUSPENDING A PRINT JOB This operational mode provides instruction on how to suspend a print job once initiated PRINTING Continue Yes No S S PRINT REMAIN QTY 0001 Printing ceases Begin again Yes No
33. No paper Improperly loaded paper Sensor adjustment COVER OPEN Top cover not latched Latch cover Replace sensor CHARGE PWR PACK Main battery low Charge battery Replace battery pack PRINT BATT LOW Memory battery low Backup data and replace pcb battery CHNG PRINT BATT Memory battery dead Replace battery data may be lost NO CARD SET PCMCIA Card not detected Insert card PLS CLEAR CARD Data found on card Clear the card while in the data maintenance mode CARD BATT LOW PCMCIA Card battery is low Backup data and replace battery CHNG CARD BATT PCMCIA Card battery is dead Replace battery data may be lost WRITE PROTECT ON Cannot write to PCMCIA Card Ensure card is write protected CONFIRM CLEAR TYPE Improper clear procedure Clear again BLANK FORMAT Unregistered format number Ensure the format is registered in printer DATA ERR Entered data exceeds limits Re enter correct data NO UPLOAD DATA No data to upload Re enter correct check digit INTERFACE ERR RS232C error Confirm host amp printer RS232C settings HEAD ERR Error in head detected Power off clean head reapply power HEAD OVERHEATED Overheated head Switch printer off and allow to cool PRINTER H W ERR Problem in printer hardware Power off and then back on PRESET NO ERR Invalid preset number Check the
34. Numeral is displayed on bottom ow of LCD XX 01 FIELD TYPE 3 CALENDAR X00000000000000000000 Press SHFT to scroll options XX 02 DATA TYPE 0 DATE 1 TIME XX000000000000000000 XX 03 FONT TYPE 1 X2 2 X3 XXX00000000000000000 XX 04 V POSITION XXXX0000000000000000 XX 07 H POSITION XXXXXXX000000000000 XX 10 ROTATION 0 0 1 90 XXXXXXXXXX000000000 XX 11 CHAR PITCH XXXXXXXXXXX00000000 XX 12 CHAR COUNT XXXXXXXXXXX00000000 Press SHFT to scroll options XX 14 V EXPANSE XXXXXXXXXXXXXX0O Figure 4 9f Calendar Field Configuration SATO HT200e Operator Manual PN 9001103B XX 15 H EXPANSE XXXXXXXXXXXXXXX0 XX 16 INPUTCHECK 6 NUMBER ONLY XXXXXXXXXXXXXXXX XX 17 INCREMENT X00000000000000000000 XX 18 DISP METHD 0 ddmmyy XX000000000000000000 XX 19 SEPARATOR 0 NONE 1 XXX0000000000000000 XX 20 PRESET 0 OFF 1 ON XXXX000000000000000 XX 21 0 RESERVED XXXXX0000000000000 Refer to the relative table amp chart to continue Press SHFT to Scroll options Press SHFT to scroll options Press SHFT to Scroll options Page 4 31 Unit 4 Operation CALENDAR FIELD SETUP DIGIT POSITIONS DESIGNATED ITEM DESCRIPTION 1 2 Calendar 30 Date 31 Time 3 Font Type 1 X2 2 X3 4 5 6 Vertical Position 001 to 784 dots Vertical print position 000 Entry only where print is not req
35. X 03 FONT TYPE 0X1 CX 2X U XXX00000000000000000 XX 04 V POSITION XXXX0000000000000000 XX 07 H POSITION XXXXXXX000000000000 XX 10 ROTATION XXXXXXXXXX000000000 XX 11 CHAR PITCH XXXXXXXXXXX00000000 XX 12 CHAR COUNT XXXXXXXXXXX00000000 XX 14 V EXPANSE XXXXXXXXXXXXXX00 XX 15 H EXPANSE XXXXXXXXXXXXXXX0 XX 16 INPUTCHECK 5 NUM ONLY XXXXXXXXXXXXXXXX XX 17 INP METHOD 0 LEFT 1 RIGHT X00000000000000000000 18 INSERTION XX000000000000000000 XX 19 0 AUTO INS XXX0000000000000000 XX 20 PRESET 0 OFF 1 ON XXXX000000000000000 XX 21 RESERVED XXXXX0000000000000 Refer to the relative table amp chart to continue Figure 4 9e Price Field Configuration SATO HT200e Operator Manual PN 9001103B Press SHFT to Scroll options Page 4 29 Unit 4 Operation PRICE FIELD CONFIGURATION DIGIT POSITIONS DESIGNATED ITEM DESCRIPTION 1 2 Price 20 Normal 21 POP 3 Font Type Normal 0 X1 1 X2 2 X3 5 Price character POP 0 POP1 1 POP2 2 POP3 4 5 6 Vertical Position 001 to 784 dots Vertical print position 000 Entry only where print is not required 7 8 9 Horizontal Position 001 to 384 dots Horizontal print position 10 Rotation 0 0 degrees 1 90 degrees 2 180 degrees 3 270 degrees 11 Character Pitch 0 to 9 dots 12 13 Character Count 01 to 10 Number of characters in the field
36. d by the sensor and note the multimeter reading eo Replace the label without the eye mark with one that has the eye mark and note the multimeter reading 11 Subtract the previous multimeter reading from the last reading The difference should be greater than 0 9V 12 Setthe difference to the maximum 13 Disconnect the test module load printer with media and test print labels SATO HT200e Operator Manual PN 9001103A Page 6 7 Unit 6 Maintenance DISPENSER SENSOR ADJUSTMENT The dispenser sensor is comprised of two parts the transmitter and the reciever The transmission and reception of the dispenser sensor may be electrically adjusted through a potentiometer integrated into the main circuit board This potentiometer is externally accessible thusly dismantling of the printer is not required For proper performance the sensor must have both a low level and a high level voltage reading The low level voltage must not be greater than 0 4V and the high level voltage must not be less than 2 0V If the following procedure cannot achieve the required voltage replace the two components in accordance with their relative procedures located within the Replacement Procedures unit of this manual If all else fails the main circuit board will have to be replaced This adjustment procedure will require the use of a multimeter and the SATO Test Module The voltage level may also be checked by connecting the multimeter probes directly to the CH
37. dentification Printer Installation Site Location Media Selection Media Loading Interface Selection RS232 Serial Interface Specifications RS232 Interface Signals RS232 Cable Requirements Accessories Installation Battery Power Module PCMCIA Memory Card Scanner Connection PN 9001103B 2 4 3 2 3 3 3 3 3 3 3 5 3 5 3 6 3 6 3 7 3 7 OPERATION Printer Configuration Entering Alphanumerics amp Symbols 4 2 Initial Setup Mode 4 3 User Mode 4 4 Data Maintenance Mode 4 5 Copy Print Parameters Mode 4 6 Send Receive Preset Data Mode 4 7 Copy Preset Data Mode 4 8 Copy Font Mode 4 9 Copy Table Data Mode 4 10 Copy All Parameters Mode 4 11 Country Code Mode 4 12 Memory Card Clear Mode 4 13 Select Currency Mode 4 14 Fixed Formats 4 15 PLU Barcodes 4 15 Non PLU Bracodes 4 15 Price Reductions 4 17 Simple Data and Price 4 18 VAT Calculation 4 18 Shelf Edge Label 4 18 Unit Pricing 4 19 Euro Pricing 4 19 Customizing Label Formats 4 20 Configuration Breakdown 4 20 Programming Process 4 21 Beginning A Customized Label 4 22 Normal Field Configuration 4 23 Table Field Configuration 4 25 Sequential Number Field Configuration 4 27 Price Field Configuration 4 29 Calendar Field Configuration 4 31 Barcode Field Configuration 4 33 Copy Configuration 4 35 Print Quantity Configuration 4 36 Discount Rate Configuration 4 37 Tax Rate Configuration 4 38 Operational Modes 4 39 Online Mode 4 39 Table Data Mode 4 40 Preset Data Mode 4 41
38. e second identifies the page number Page numbers begin with the numeral 1 one at the commencement of a new unit and ascends sequentially SATO HT200e Operator Manual PN 9001103B Page 1 2 Unit 1 Introduction GENERAL DESCRIPTION The HT200e is a small compact printer designed specifically for point of usage labeling applications It can be used as a stand alone printer with predefined formats or connected to a PC using an RS232C communications for variable labeling applications Handle LCD Panel Keypad Figure 1 1a Primary Components Scanner Connector Label Port Power Pack RS232C Connector Figure 1 1b Primary Features amp Components SATO HT200e Operator Manual PN 9001103B Page 1 3 Unit 1 Introduction Print Head Top Housing Cover Top Frame Assembly Pressure Roller Paper Holder Paper Guide Platen Roller Eye Mark Sensor Rear Housing Cover Dispenser Bar Power Switch Dispenser Sensor Card Slot Printer Chassis Dispenser Cover i3 e Lots A Cover Open Lever Figure 1 1b Primary Components CONNECTION PORTS TYPE FUNCTION Electrical cord provided with the product Permits source electrical supply to the printer for operation Permits an RS232C cable to be connected for host computer interface Is used for remote configuration and operation Allows a barcode scanner to be connected and used in conjunction with Power Serial Port Scanner Por
39. ecialized programming refer to the Programming Manual provided with the product Step by step maintenance instructions are provided with typical problems and solutions Become familiar with each section before installing and maintaining the printer This manual also incorporates the use of special information boxes Examples of these boxes and the type of information provided in each are below WARNING PROVIDES INFORMATION THAT IF UNHEEDED MAY RESULT IN PRESONAL INJURY CAUTION PROVIDES INFORMATION THAT IF UNHEEDED MAY RESULT IN EQUIPMENT DAMAGE NOTE Provides helpful hints to assist in performing the tasks at hand LCD DISPLAY Provides the specific display that should be visible on the LCD at that point A comprehensive Table Of Contents provided at the front of this manual facilitates rapid movement within The contents identify the different Units Chapters and Sections Each references the page number of their commencement The pages of this manual have embedded headers and footers to assist the user in identifying his or her exact position within the manual The header provides the section number followed by its name The footer identifies the product on the left the manual s part number in the center and the page number to the right side of the page Page enumeration is two part with each separated by a hyphen The first character set references the Unit and th
40. ect the harness from Test Module Flgure 10 3 to the test connector 2 Connect the multimeter ground probe to the pin identified as GND on the Test Module 3 Connect the multimeter positive probe to the pin identified as SIG on the Test Module NOTE The ground and positive probes of the multimeter may also be con nected to the Test Module by inserting the probes into their respective con nection ports 6 arranged vertically along the right front side of the Test Module If this method is used the dial should be set at 0 zero Refer to Fig ure 6 2 for connection port identification 4 Turn on the printer and rotate the Test Module dial to the required position NOTE Refer to Figure 6 2 for the correct Test Module position 5 Record the multimeter values and confirm they are within specified tolerences NOTE Voltage readings must be 10 of specification for proper operation 6 Troubleshoot and or replace components as directed in their respective procedures SORA Nu y mini vata TOTO TO TO UO OO i gt Ram N QD VELLLLLELL Y Test Module c 2 Maintenance Cover Multimeter Figure 5 5 Test Module Usage SATO HT200e Operator Manual PN 9001103A Page 5 9 Unit 5 Troubleshooting TEST MODULE DIAL MODULE DIAL PIN ASSIGNMENT SPECIFICATION APPLICATION 0 3A 1A 4 8V to 5 3V
41. ed Incorrect label pitch sensor selected Select the correct label sensor type NO PRINTED IMAGE Print head is disconnected Ensure that print head wiring harness is connected on each end Low voltage output Test power supply voltage and replace as necessary Damaged print head Replace print head Damaged electronics Replace circuit board WILL NOT GO ON LINE Defective power supply cord Ensure proper function or replace House power supply discontinued Test receptacle Battery pack power depleted Recharge or replace SATO HT200e Operator Manual PN 9001103A Page 5 3 Unit 5 Troubleshooting TROUBLESHOOTING PROCEDURES RS232 SERIAL INTERFACE TROUBLESHOOTING Ensure the serial cable is thoroughly connected to the PC and the printer CAUTION NEVER CONNECT OR DISCONNECT INTERFACE CABLES OR USE A SWITCH BOX WITH POWER APPLIED TO EITHER THE PRINTER OR THE HOST THIS MAY CAUSE DAMAGE TO THE INTER FACE CIRCUITRY AND IS NOT COVERED BY WARRANTY Ensure the serial cable is not defective and that it is manufactured to specifications Ensure the RS232 Interface Module is properly installed Ensure the data stream is correct all letters of command codes are in upper case and without spaces e Ensure the Baud Rate Parity Data Bits and Stop Bits are consistent with that of computer Print a Configuration Test Label to dete
42. ent Both Belts Loosen the idle gear mounting screw and move the gear upward or downward as required for proper tension and then retighten the screw The gear may be adjusted by applying vertical pressure on the mounting screw Platen Belt Loosen the idle gear mounting screw and move the gear upward or downward as required for proper tension of the platen belt and then retighten the screw The gear may be adjusted by applying vertical pressure on the mounting screw Loosen the motor mount screws and adjust the motor as required to regain proper tension on that belt from the mal adjustment created by the adjustment of the platen belt The motor may be adjusted by applying lateral pressure on its mounting screws Motor Belt Loosen the two motor mount screws and adjust the motor s position until proper tension is achieved then retighten the motor mount screws The motor may be adjusted by applying lateral pressure on its mounting screws If timing belt adjustment does not remedy the problem or if the belts have been adjusted to their maximum length machanically allowed the belts will require replacement Refer to those relative procedures located in the Replacement Procedures unit of this manual SATO HT200e Operator Manual PN 9001103B Page 6 6 Unit 6 Maintenance EYE MARK SENSOR ADJUSTMENT The penetrating sensitivity of the eye mark sensor may be electrically adjusted through a potentiometer integrated into the main circuit board Th
43. er as required to obtain the correct adjustment MMMM i TP gt ce 3 35 IAT gt Loto Cy X otro ed Test Module Maintenance Cover Multimeter Figure 4 18 Test Module Usage SATO HT200e Operator Manual PN 9001103B Page 4 48 Unit 4 Operation DISPENSE STOP POSITION The dispense stop postion determines how far a printed label is fed for dispense The following procedure provides guidance on this adjustment FORMAT No 00 PRINT NORMAL DEMAND REAL TIME PRINT ON OFF PRE EDITED PRINT ON OFF FORMAT No 00 Printing commences Figure 4 19 Dispense Stop Adjustment LCD BRIGHTNESS ADJUSTMENT The brightness of the LCD panel may be adjusted through a potentiometer integrated into the bottom side of the main circuit board To access the VR5 potentiometer remove the battery cover located on the bottom of the printer chassis Adjust the potentiometer to the desired result and replace the cover SATO HT200e Operator Manual PN 9001103B Page 4 49 Unit 4 Operation SATO HT200e Operator Manual PN 9001103B Page 4 50 TROUBLESHOOTING LCD Error Signals Troubleshooting Table Troubleshooting Procedures Test Module Usage SATO HT200e Operator Manua PN 9001103B Page 5 1 Unit 5 Troubleshooting LCD ERROR SIGNALS ERROR MESSAGE CAUSE CORRECTIVE ACTION MEDIA PITCH ERROR Did not detect label edge
44. gure 4 7 Sample LCD Display Figure 7 4 displays the programming process for creating a customized label Print Yes No Copy Yes No Figure 4 8 Programming Process NOTE A calendar field cannot be copied For Normal Table data a copy cannot be received SATO HT200e Operator Manual PN 9001103B Page 4 21 Unit 4 Operation Figure 7 5 provides visual sequential instructions for beginning to create a customized label After completing those instructions refer to the relative flow chart for Normal Price Calendar or Barcode fields configuration Use those flow charts in conjunction with the tables that follow to create a customized label FORMAT NO HT200e SETTING MODE PARAMETER SET LABEL SIZE LABEL NAME Mh LABEL TYPE NORMAL OPTION PRINT POS OFFSET VI y 00 dot H gt 00 dot LABEL PITCH 16 MM 20 MM 25 MM 8MM Refer to relative table amp chart to continue Figure 4 9a Beginning a Customized Label SATO HT200e Operator Manual PN 9001103B Page 4 22 Unit 4 Operation NORMAL FIELD CONFIGURATION Normal fields may easily be defined as any that does not possess the characteristics of any of the other field types Typically it will contain text or graphic that is stable or unchanging Press SHFT to scroll options Press SHFT to scroll options Press SHFT to scroll opt
45. ice versa This menu is accessed through the Data Maintenance Mode Refer to Data Maintenance Mode SEND REC DATA SEND RECEIVE STR RCL DATA INT RAM OPT CARD STR RCL DATA INT RAM OPT CARD HT HOST SEND OK SENDING RECEIVING ITEM 0000 ITEM 0000 Returns to Data Maintenance Mode Figure 4 4d Copy Preset Data Mode SATO HT200e Operator Manual PN 9001103B Page 4 8 Unit 4 Operation COPY FONT MODE This menu provides the flow sequence of copying font types from the host to the printer and vice versa This menu is accessed through the Data Maintenance Mode Refer to Data Maintenance Mode FONT SEND REC HT 3 HOST HOST 3 HT HOST SEND OK HOST gt HT REC OK SENDING ITEM 0000 Figure 4 4e Copy Font Mode SATO HT200e Operator Manual PN 9001103B Page 4 9 Unit 4 Operation COPY TABLE DATA MODE This menu provides the flow sequence of copying table data from the host to the printer or vice versa This menu is accessed through the Data Maintenance Mode Refer to Data Maintenance Mode DATA SEND REC HT gt HOST HOST gt HT SENDING ITEM 0000 Figure 4 4f Copy Table Data Mode SATO HT200e Operator Manual PN 9001103B Page 4 10 Unit 4 Operation COPY ALL PARAMETERS MODE This menu provides the flow sequence of copying print parameters from the host to the printer or vice versa This menu
46. ions Press SHFT to scroll options XX XX FLD TYPE ote 000000000000000000000 Enter numeral s at each screen to configure Numeral XX 01 FLD TYPE 1 NORMAL X00000000000000000000 XX 02 DATA TYPE 1 NORMAL 9 XX000000000000000000 XX 03 FONT TYPE On Xd 1 X2 2X3 XXX00000000000000000 XX 04 V POSITION XXXX0000000000000000 XX 07 H POSITION XXXXXXX000000000000 XX 10 ROTATION Q XXXXXXXXXX000000000 XX 11 CHAR PITCH XXXXXXXXXXX00000000 XX 12 CHAR COUNT XXXXXXXXXXX00000000 XX 14 V EXPANSE XXXXXXXXXXXXXX00 XX 15 H EXPANSE XXXXXXXXXXXXXXX0 XX 16 INPUTCHECK 0 NO CHECK Q XXXXXXXXXXXXXXXX Press SHFT to scroll options XX 17 SET TITLE X00000000000000000000 XX 18 0 RESERVED XX000000000000000000 XX 19 AUTO INS XXX0000000000000000 XX 20 PRESET XXXX000000000000000 XX 21 COLOR 0 BLACK 3 RED 9 XXXXX0000000000000 Press SHFT to scroll options Copy Press Yes No FMT Refer to the relative table amp chart to continue Figure 4 9b Normal Field Configuration SATO HT200e Operator Manual PN 9001103B Page 4 23 Unit 4 Operation NORMAL FIELD CONFIGURATION DIGIT POSITIONS DESIGNATED ITEM DESCRIPTION 1 2 Normal 10 Normal 3 Font Type 0 X1 1 X2 2 X3 4 OCR B 4 5 6 Vertical Position 001 to 784 dots Vertical print position 000 Entry only where print is not required 7 8 9 Hori
47. is potentiometer is externally accessible thusly dismantling of the printer is not required For proper performance the sensor must have a voltage reading greater than 0 9V If the following procedure cannot achieve the required voltage replace the memory backup battery in accordance with its relative procedure located within the Replacement Procedures unit of this manual Also clean the sensor window located on the base frame assembly and the sensor s eye If all else fails the main circuit board will have to be replaced This adjustment procedure will require the use of a multimeter and the SATO Test Module The voltage level may also be checked by connecting the multimeter probes directly to the CH1a and the CH1b pins of the test terminal and following steps 6 through 12 of the procedure below Reference Figure 6 3 Test Module Usage Remove the maintenance cover located on the right side of the printer Connect the test module to the terminal located to the left of the potentiometers Turn test module dial to position 4 Connect the positive probe of the multimeter to pin SIG on the test module Connect the negative probe of the multimeter to GRD on the test module Ensure the multimeter is set for DC reading Turn the VR3 potentiometer fully clockwise Press and hold the 9 key while switching on the printer to enter the Service Mode o AON Da Asa OO N gt Place a label without the eye mark part in position to be rea
48. ler to tread on it and wear it out The media edge will also wear a groove in the platen roller effecting print quality MEDIA LOADING 1 Unlatch top housing cover Figure 3 2a Lift top housing cover into a vertical position Figure 3 2b Apply media to the printer s media spool Figure 3 2c Place the media spool onto the printer s holder Figure 3 2d Unwind approximately one 1 foot of media from the roll Figure 3 2e Adjust the media guides loosely against each side of the media Figure 3 2f Close the printer and begin operation Figure 3 29 Oo oc 2 W hM With Dispenser Function 8 Remove approximately 6 inches of labels from backing Figure 3 2h 9 Open dispenser cover Figure 3 2i 10 Feed media through slot beneath cover Figure 3 2j 11 Close top housing cover Figure 3 2k 12 Close dispenser cover and begin operation Figure 3 21 SATO HT200e Operator Manual PN 9001103B Page 3 3 Unit 3 Installation Figure 3 3c EA Figure 3 3 Figure 3 3k Figure 3 31 SATO HT200e Operator Manual PN 9001103B Page 3 4 Unit 3 Installation INTERFACE SELECTION The HT200e has two integrated interface connectors accessible on the printer s left front side One is a RS232C serial used for interfacing with a host computer and the other is for use with an optional scanner to input variable data by reading barcode symbols from a menu sheet RS232C SERIAL INTERFACE SPECIFICATIONS
49. mn contains the same data in ASCII format SATO HT200e Operator Manual FORMAT NO HT200e HEX DUMP MODE Prints Label Figure 6 6 Hex Dump Mode PN 9001103B Page 6 12 Unit 6 Maintenance ASCII DUMP MODE Allows printing of data in the ASCII format FORMAT NO HT200e Prints Label Figure 6 7 ASCII Dump Mode SATO HT200e Operator Manual PN 9001103A Page 6 13 Unit 6 Maintenance PRINT HEAD amp LIFE COUNTER CLEAR Permits the print head and or life counter to be cleared This is typically performed following component replacement or major service COUNTER CLEAR LIFE HEAD Press to scroll options T V Clear Yes No PASSWORD Enter 310 and press ENTR Unsuccessful Successful clear FORMAT NO Gall HT200e POWER Off Figure 6 8 Print Head amp Life Counter Clear SATO HT200e Operator Manual PN 9001103B Page 6 14 Unit 6 Maintenance TEST PRINT MODE This mode allows the operator or service technician to print test labels for troubleshooting and for verification of configuration settings TEST PRINT LABEL TYPE NORMAL OPTION Press to scroll options Press ENTR LABEL SIZE P 000 WI 00 mm Input label size data Press ENTR LABEL SIZE P 000 WI 00 mm A single label is printed Figure 6 9 Test Print Mode SATO HT200e Operator Manual PN 9001103A Page 6 15 Unit 6 Mainte
50. nance SRAM CLEAR MODE Permits SRAM contents to be cleared MEMORY CLEAR YES NO Press gt Id to scroll options Clear Yes No PASSWORD S Enter 310 and press ENTR SRAM is cleared FORMAT NO ss HT200e POWER Off Figure 6 10 SRAM Clear Mode SATO HT200e Operator Manual PN 9001103B Page 6 16
51. nance Mode SATO HT200e Operator Manual PN 9001103B Page 4 5 Unit 4 Operation COPY PRINT PARAMETERS MODE This menu provides the flow sequence of copying print parameters from the host and sending them to the printer or copying from the printer and sending them to the host This menu is accessed through the Data Maintenance Mode Refer to Data Maintenance Mode DATA SEND REC HT HOST HOST gt HT Determine direction and press to scroll Press ENTR Press gt Press gt gt to scroll options to scroll options RECEIVING Re 5 RECEIVING dita ITEM 0000 r ITEM 0000 d Maintenance Maintenance Mode Mode Figure 4 4b Copy Print Parameters Mode SATO HT200e Operator Manual PN 9001103B Page 4 6 Unit 4 Operation SEND RECEIVE PRESET DATA MODE This menu provides the flow sequence of sending or receiving preset data from the host or printer This menu is accessed through the Data Maintenance Mode Refer to Data Maintenance Mode SEND REC DATA SEND RECEIVE STR RCL DATA INT RAM OPT CARD STR RCL DATA INT RAM OPT CARD HT HOST SEND OK Returns to Data Maintenance Mode Figure 4 4c Send Receive Preset Data Mode SATO HT200e Operator Manual PN 9001103B Page 4 7 Unit 4 Operation COPY PRESET DATA MODE This menu provides the flow sequence of copying preset data from the host to the printer or v
52. o Printer 3 RD Receive Data 8 5 CTS Clear To Send To Printer DB9 6 4 RTS Request to Send 4 20 DTR Data Terminal Ready To Printer DB9 4 6 DSR Data Set Ready 6 DSR Data Set Ready To host 9 DTR Data Terminal Ready 5 SG Signal Ground Bi Directional 7 SG Signal Ground SATO HT200e Operator Manual PN 9001103B Page 3 5 Unit 3 Installation ACCESSORIES INSTALLATION There are several optional accessories that are available to make the HT200e printer more useful in certain applications Battery Power Module e PCMCIA Memory Card Scanner BATTERY POWER MODULE The optional Battery Power Module attaches to bottom of the printer the same as the included AC Power Module To charge the battery pack simply power off the printer and withdraw it from the underside 1 Remove AC Power Module Figure 3 4a 2 Insert Battery Power Module in its place Figure 3 4b 3 Power on printer to operate Power off to remove battery pack for charging Figure 3 4c To Charge Battery Pack Connect charger to power receptacle Figure 3 4d Insert battery pack into the charger base Figure 3 4e 6 Charge until LED indicates charging is complete Figure 3 4f Figure 3 4b Figure 3 4c Figure 3 4d Figure 3 4e Figure 3 4f SATO HT200e Operator Manual PN 9001103B Page 3 6 Unit 3 Installation PCMCIA MEMORY CARD This purchase option provides memory expansion up to 2MB Perform the procedure below to for memo
53. on Allows adjustment of the calendar when pressed during Power On S S Start Stop Allows user to start and stop printing PGUP Page Up Returns user to the previous screen SHIFT Shift Switches between upper and lower case input Selects the other functions of a dual function key DEL Delete Deletes data entered one character at a time AC All Clear Clears all input data on the screen ENTR Enter Confirms current action and proceeds to the next step SATO HT200e Operator Manual PN 9001103B Page 1 5 Unit 1 Introduction SATO HT200e Operator Manual PN 9001103B Page 1 6 TECHNICAL DATA e Physical Characteristics e Power e Processing e Enviromental e Print e Media e Sensing e Interface Modules e Processing e Character Font Capabilities e Character Control e Symbologies e Other Features e Accessories e Regulatory Approvals SATO HT200e Operator Manual PN 9001103B Page 2 1 Unit 2 Technical Data TECHNICAL DATA All technical data deemed pertinent has been tabulated below for quick reference Find the relative section header and then locate the specific type of technical data in the left column PHYSICAL CHARACTERISTICS Width 5 2 Inches 132 mm Height 5 94 Inches 151 mm Depth 9 06 Inches 230 mm Weight 5 5 Pounds 2 5 Kg POWER Adapter Voltage Autoswitching 100 120 200 240 VAC 50 60 Hz Battery Supply NiMH 8 4VDC 2 4 AH PROCESSING
54. ormally PLU Has price and three digit human readable code SATO HT200e Operator Manual PN 9001103B Page 4 16 Unit 4 Operation PRICE REDUCTIONS gt 6543 21 9 5888 88 REDUCED TELE LLLI 10123456789012848888 s 543 21 9 488 88 TUM REDUCED s 543 21 488 88 Format 16 Format 17 Format 18 Enter the non discounted WAS price The printer calculates the discounted NOW price Enter the EAN 13 Barcode and non discounted WAS price The discounted NOW price is calculated automatically The EAN 13 and the NOW price are added into the new barcode Code128 A prefix 10 is added to act as an application identifier Enter the EAN 13 Barcode and non discounted WAS price The discounted NOW price is calculated automatically The EAN 13 and the NOW price are added into the new barcode Code128 A prefix 10 is added to act as an application identifier WAS 543 21 NOW 488 88 UIT 23456 901284888 Il 6543 21 10 HAS LESS 408 5888 88 Format 19 Format 25 Enter the non discounted WAS price The printer calculates the discounted NOW price Enter the non discounted WAS price The printer calculates the discounted NOW discounted rate is also printed on the label price The SATO HT200e Operator Manual PN 9001103B Page 4 17 Unit 4 Operation
55. perator Manual PN 9001103B Page 3 1 Unit 3 Installation UNPACKING amp PARTS IDENTIFICATION Unpack the printer as directed in the following procedure 1 a B CO DN Place the shipping container box upright on a solid flat surface Open the box remove any loose items and the first layer of packing material Carefully lift the printer and accessories from the box and place them on a solid flat surface Remove the plastic covers from the packed items and visually inspect for physical damage Ensure the following components are present Report damaged property PACKED COMPONENTS Printer Figure 3 1a Power Cord Figure 3 1b Media Spool Figure 3 1c Operator Manual Programming Manual Figure 3 1d Software Disk Figure 3 1e SATO HT200e Operator Manual PN 9001103B Page 3 2 Unit 3 Installation PRINTER INSTALLATION SITE LOCATION Stationed a solid flat surface Stationed away from hazardous conditions e Stationed within operational distance of the host based on interface specificaitons POWER SUPPLY Figure 3 2a Figure 3 2b Figure 3 2c MEDIA SELECTION The size and type of the labels or tags to be printed should have been taken into consideration before printer purchase Ideally the media width will be equal to or just narrower than the print head Using media that does not cover the print head will allow the platen rol
56. pper perimeter of the top frame assembly Retighten the two screws with the print head held in that position then test print labels to ensure a proper alignment Print Head Screw x2 Figure 6 2 Print Head Alignment PRINT HEAD BALANCE ADJUSTMENT Many printer models and makes require print head balance adjustment this one does not This printer is designed to be self balancing through the utilization of dual torsion springs mounted in the top frame assembly behind the print head When the top housing cover is latched in the closed position pressure is applied to the print head against the platen roller The two springs enable the print head to flex ensuring full contact of the two components across their entire length SATO HT200e Operator Manual PN 9001103A Page 6 5 Unit 6 Maintenance BELT TENSION ADJUSTMENT The printer has two timing belts that may require adjustment The belt configuration transfers the timing sequence from the drive motor to the platen roller If the timing belts become loose enough media feeding will become erratic affecting print location from label to label A properly tensioned belt will be tight enough to prevent slippage but loose enough to avoid undue lateral pressure on the motor spindle and the platen roller shaft Excessively tightened belts will result in accelerated component wear due to drag and friction The methodogy of adjustment is determinant on which belt or whether both requires adjustm
57. rmine the RS232 settings Ensure the printer is recieving from the computer using the Hex Dump Mode Refer to that procedure for instructions The printer will print only once a hexadecimal dump of everything it has received from the host computer Each hexadecimal character represents a character the printer received Analyze and troubleshoot the data stream NOTE A small label may produce a large amount of data when printed in Hex Dump While checking the hex dump printout look for ODn OAn carriage return and line feed characters throughout The command string should be continuous CR or LF characters are not allowed between the start command lt ESC gt A and the stop command lt ESC gt Z If Basic is being used it may be adding these characters automatically as the line wraps Adding a width statement to your program can help suppress these extra ODH OAH characters by expanding the line length up to 255 characters If not programming in BASIC check to see if the equivalent statement in language exists to suppress extra carriage returns and line feeds from data being sent to the printer The data stream must be one complete line going to the printer SATO HT200e Operator Manual PN 9001103B Page 5 4 Unit 5 Troubleshooting HEX DUMP PRINTING The contents of the Print Buffer can be examined using the Hex Dump mode In the left column each line of data received is numbered The center column provides the
58. ry card installation 1 Lift memory card cover Figure 3 5a 2 Insert memory card into slot Figure 3 5b 3 Press button to eject memory card as necessary Figure 3 5c b NS NN Figure 3 5a Figure 3 5b Figure 3 5c SCANNER CONNECTION The scanner option can be used to input variable data by reading barcode symbols from a menu sheet 1 Open the interface cover Figure 3 6a 2 Connect the scanner to the scanner connector Figure 3 6b Connector Figure 3 6a Figure 3 6b SATO HT200e Operator Manual PN 9001103B Page 3 7 Unit 3 Installation SATO HT200e Operator Manual PN 9001103B Page 3 8 OPERATION e Printer Configuration e Configuration Modes e Fixed Formats e Customizing Label Formats e Operational Modes e Operational Adjustments SATO HT200e Operator Manual PN 9001103B Page 4 1 Unit 4 Operation PRINTER CONFIGURATION The printer may be configured for specific jobs via the operator panel located on the top surface of the printer The operator panel is comprised of a keypad and a LCD panel Once the printer has been configured the settings are retained in the battery backup memory For additional information regarding the operator panel refer to Unit 1 Introduction ENTERING ALPHANUMERICS amp SYMBOLS pressed Figure 5 1 Operator Panel Each numeric key of the keypad can also input alphabets when the SET or SHFT key has been For
59. s 1 90 degrees 2 180 degrees 3 270 degrees 11 Character Pitch 0 to 9 dots 12 13 Character Count 01 to 32 Number of characters in the field 14 Vertical Expansion 1 to 4 Magnification of horizontal vertical direction to character 15 Horizontal Expansion 1 to 4 Magnification of horizontal vertical direction to character 16 Input Check 0 No check 2 Mandatory entry 17 Title setup 0 No display as a title in printing preset 1 Initially display as a title in printing preset for a format one field set only 18 Table number setup 1 Table 1 data 2 Teble 2 data 3 Table 2 data 19 0 Insertion 0 No 0 insertion 1 0 insertion in right aligned when copy is required i e 12001 20 Preset 0 No entry in printing preset no display 1 Entry in printing preset displayed 21 Font Color 0 Black 3 Red 4 Black and White reversal SATO HT200e Operator Manual Table 4 9c Table Field Configuration PN 9001103B Page 4 26 Unit 4 Operation SEQUENTIAL NUMBER FIELD CONFIGURATION This field type allows numerals to be sequentially printed onto a label in the designated location The make up of the sequential number may be configured to incorporate other characters in addition to the sequential digits XX XX FIELD TYPE teen 000000000000000000000 Enter numeral to designate field mus Ei 15 H EXPANSE type XXXXXXXXXXXXXXXO Numeral is displayed XX 16 INPUTCHECK on bottom 6 FULL NUMERIC
60. set of characters entered Press the ENTR key to set the entries Once the ENTR key has been pressed data entry or edit is not possible SATO HT200e Operator Manual PN 9001103B Page 4 45 Unit 4 Operation OPERATIONAL ADJUSTMENTS This unit covers adjustment of printer features and components to ensure proper function and performance EYE MARK SENSOR ADJUSTMENT The penetrating sensitivity of the eye mark sensor may be electrically adjusted through a potentiometer integrated into the main circuit board This potentiometer is externally accessible thusly dismantling of the printer is not required For proper performance the sensor must have a voltage reading greater than 0 9V If the following procedure cannot achieve the required voltage replace the memory backup battery in accordance with its relative procedure located within the Replacement Procedures unit of this manual Also clean the sensor window located on the base frame assembly and the sensor s eye If all else fails the main circuit board will have to be replaced This adjustment procedure will require the use of a multimeter and the SATO Test Module The voltage level may also be checked by connecting the multimeter probes directly to the CH1a and the CH1b pins of the test terminal and following steps 6 through 12 of the procedure below Reference Figure 4 18 Test Module Usage Remove the maintenance cover located on the right side of the printer Connect the test
61. splays a sample label Since all programming is numerical the format name the label name and all configuration entries will be made by using the printer s keypad The following procedure generalizes the programming sequence when prompted by the LCD 1 Enter a format number for the label 2 Entera label name 3 Configure label size 4 Create and configure each field one at a time Field number Field type Parameters Figure 7 2 is a visual image of how programming entries are broken down into three primary categories Field Designation amp Font Type 1 3 Field Configuration 4 21 and Copy Configuration 22 46 Each time a parameter is configured its configuration numeral replaces a 0 or series of 0 s in the bottom row of the LCD BOTTOM ROW OF LCD WHEN CONFIGURING LABEL 13 4 to 1 22 to 46 46 Data Entry Characters Required Replace the Zeroes with the Required Numerals Figure 4 6 Configuration Breakdown SATO HT200e Operator Manual PN 9001103B Page 4 20 Unit 4 Operation Figure 7 3 is an example of a LCD display Notice that the field parameter to be configured on that LCD is FONT TYPE and that the configuration entry 03 is displayed to its left Whichever option is chosen 0 1 2 will replace the third character from the left on the bottom row Field Parameter 03 FONT TYPE 2 1 2 X3 Configuration Options 1000000000000000000 Configuration Entry will Display here Fi
62. t the printer Permits a SATO Test Module and or multimeter to be connected to Test Terminal troubleshoot electrical circuitry and to measure electrical values when adjusting potentiometers SATO HT200e Operator Manual PN 9001103B Page 1 4 Unit 1 Introduction CONTROL FEATURES KEYPAD BUTTONS KEY NAME FULL NAME FUNCTION 0 TO9 Numeric Keys For entry of numerals alphabets and symbols Keys 1 and are used for input of symbols Cursor Keys For scrolling through screen options and moving the cursor Sets usage of British Pound GMP and unit volume During input of print FNC1 Function1 format number displays menu for managing table data management In the print density menu allows user to change black and red density FNC2 Function2 Sets discount rate exchange rate and consumption tax In the print format input menu displays name for label and format SET Set Switches between input of numeric and alphabetical characters FEED Paper Feed Feeds media forward one label at a time FMT Format Allows selection of label format Calls up the preset menu for management of presets During input of alphabetical code data calls up the code entry menu for inserting special RCL Recall oia symbols During input of a table item number allows user to preview the item s contents to check for accuracy DATE Date Displays calendar informati
63. t each screen to configure Numeral XX 01 FLD TYPE por ed x 1 NORMAL Q X00000000000000000000 XX 02 DATA TYPE ss ai 1 TABLE 2850 O XX000000000000000000 FONT TYPE 03 EE 0X 4X2 203 0 giae XXX00000000000000000 XX 04 V POSITION XXXX0000000000000000 XX 07 POSITION XXXXXXX000000000000 XX 10 ROTATION z Serge XXXXXXXXXX000000000 XX 11 CHAR PITCH XXXXXXXXXXX00000000 XX 12 CHAR COUNT XXXXXXXXXXX00000000 XX 14 V EXPANSE XXXXXXXXXXXXXX00 XX 15 H EXPANSE XXXXXXXXXXXXXXX0 XX 16 INPUTCHECK 0 NO CHECK 0 XXXXXXXXXXXXXXXX Press SHFT to scroll options XX 17 SET TITLE X00000000000000000000 XX 18 TABLE No 1 TABLE 1 XX000000000000000000 XX 19 0 AUTO INS XXX0000000000000000 XX 20 PRESET 0 OFF 1 OM XXXX000000000000000 XX 21 COLOR 0 BLACK 3 RED XXXXX0000000000000 Press SHFT to scroll options continue Figure 4 9c Table Field Configuration SATO HT200e Operator Manual PN 9001103B Page 4 25 Unit 4 Operation TABLE FIELD CONFIGURATION DIGIT POSITIONS DESIGNATED ITEM DESCRIPTION 1 2 Table 11 Table 3 Font Type 0 X1 1 X2 2 X3 4 OCR B 4 5 6 Vertical Position 001 to 784 dots Vertical print position 000 Entry only where print is not required 7 8 9 Horizontal Position 001 to 384 dots Horizontal print position 10 Rotation 0 0 degree
64. the last reading The difference should be greater than 0 9V 12 Setthe difference to the maximum 13 Disconnect the test module load printer with media and test print labels SATO HT200e Operator Manual PN 9001103B Page 4 47 Unit 4 Operation PITCH ADJUSTMENT The pitch setting determines the print postion on the label in relation to the eye mark reference The eye mark sends a signal indicating the end of the prior label and the pitch adjustment is based on the linear distance of feed from the time the signal was transmitted Reference Figure 4 18 Test Module Usage Ensure the printer is turned off Remove the maintnenace cover located on the right isde of the printer Connect the test module located to the left side of the printers Turn test module dial to position 4 Connect the positive probe of the multimeter to pin SIG on the test module Connect the negative probe of the multimeter to GRD on the test module Ensure the multimeter is set for DC reading Turn the VR2 potentiometer to the 12 o clock position Press and hold the 9 key while switching on the printer to enter the Service Mode At the TEST PRINT screen press ENTR to proceed to the test print options Use the arrow keys to select the NORMAL option Press ENTR Input the correct pitch and width of the label and press ENTR to test print Press the S S key to start and stop printing as necessary 5 00 100 A KR WD gt ee il U N gt Turn the VR2 potentiomet
65. tor Manual PN 9001103A Page 6 3 Unit 6 Maintenance POWER SWITCH REPLACEMENT The power switch is located on the front of the printer to the left of the dispenser The power switch is of a simple on off variety that completes the circuit when in the on position and breaks the circuit when When in the on position electrical current is allowed to flow from the source to the main circuit board where it is regulated and dispensed The switch is compression fitted in the printer chassis and may be detached without the removal of attaching hardware To replace the power switch simply pry the switch from the printer chassis mark each of the three leads connected to its terminals located in the rear and then disconnect them Connect the leads to the replacement switch oriented as was removed and then insert it into the printer chassis MEMORY BACKUP BATTERY REPLACEMENT To remove the memory backup battery simply remove the battery cover located on the bottom of the printer chassis Manually move the battery to the center of its holder and lift outward on the free end To install a replacement battery insert one end of the battery into its holder first then work the rest of the battery into the holder while centering the battery NOTE A properly installed battery will be oriented so the writing on the larger flat surface will face outward WARNING AN INCORRECTLY INSTALLED BATTERY MAY EXPLODE CAUSING MECHA
66. uired 7 8 9 Horizontal Position 001 to 384 dots Horizontal print position 10 Rotation 0 0 degrees 1 90 degrees 2 180 degrees 3 270 degrees 11 Character Pitch 0 to 9 dots 12 13 Character Count 01 to 32 Number of characters in the field 14 Vertical Expansion 1 to 4 Magnification of horizontal vertical direction to character 15 Horizontal Expansion 1 to 4 Magnification of horizontal vertical direction to character 16 Input Check 6 Numeric in all digits 7 Numeric is accepted but no currency mark 0 and non entry are not allowed 17 Addition 0 No addition 1 Addition Date and time should be arranged separately in each field per format 18 Presentation Format 0 ddmmyy 1 mmddyy 2 yymmdd 3 ddmmyyyy 4 mmddyyyy 5 yyyymmdd 0 24 hour format 1 AM PM before time 2 AM PM after time 19 Symbol for separating 0 None calendarr data 1 7 2 un 3 20 Preset 0 No entry in printing preset not displayed 1 Entry in printing preset displayed 21 Reserved 0 Determined SATO HT200e Operator Manual Table 4 9f Calendar Field Configuration PN 9001103B Page 4 32 Unit 4 Operation BARCODE FIELD CONFIGURATION Allows a barcode to be printed onto a label in the specified location and orientation This menu permits all barcode values and variables to be configured Press SHFT to Scroll options Press SHFT to Scroll options Press SHFT to Scroll options Press SHFT to Scroll options XX XX FIE
67. zontal Position 001 to 384 dots Horizontal print position 10 Rotation 0 0 degrees 1 90 degrees 2 180 degrees 3 270 degrees 11 Character Pitch 0 to 9 dots 12 13 Character Count 01 to 32 Number of characters in the field 14 Vertical Expansion 1 to 4 Magnification of horizontal vertical direction to character 15 Horizontal Expansion 1 to 4 Magnification of horizontal vertical direction to character 16 Input Check 0 No check Mandatory entry Numeric only Non zero numeric only entry is manditory 2 5 6 Numeric in all digits 7 0 2 17 Title Setup Not displayed in a title in printing preset Initially displayed as a title in printing preset for a format one field set only 18 Reserved 0 Determined 19 0 Insertion specifies 0 No 0 insertion whether a leading or trailing 1 O insertion in right aligned when copy is zeroes are inserted required i e 12001 20 Preset 0 No entry in printing preset no display 1 Entry in printing preset displayed 21 Font Color 0 Black 3 Red 4 Black and White reversal Table 4 9b Normal Field Configuration SATO HT200e Operator Manual PN 9001103B Page 4 24 Unit 4 Operation TABLE FIELD CONFIGURATION Fields of tabulated data may be stored in the printer s memory and linked to another field type to be displayed when scanned XX XX FLD TYPE yore 000000000000000000000 Enter numeral s a

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