Home

Xerox Phaser 7400/DXF Laser Printer

1. 7400 105 Warning Do not touch the sides of the fuser they may be hot 4 Place the fuser on a flat surface 5 Ifjammed paper is present inside the printer remove it 7400 253 Phaser 7400 Color Printer 6 9 Clearing Paper Jams 6 If paper is jammed in the fuser do the following a Lift the two jam release levers on the fuser and then carefully pull out the jammed paper 7400 059 Note The jam release levers may be loose b Ifthe jam release levers are open press the levers back to the locked position 7400 200 7400 256 Phaser 7400 Color Printer 6 10 Clearing Paper Jams d If paper is jammed inside the fuser remove it 7400 257 e Close the fuser roller cover 7400 168 Phaser 7400 Color Printer 6 11 Clearing Paper Jams 8 Move the fuser locking lever to the left to the locked position 7400 169 9 Slowly lower the top cover into place 7400 065 Phaser 7400 Color Printer 6 12 Clearing Paper Jams Jam in Duplex Unit Follow these steps to clear the jam 1 Ifthe printer has a finisher press the lower lever on the front of the finisher base and slide the finisher away from the printer 7400 043 2 Press the release button on the left side of the printer to open Door D If jammed paper is present remove
2. L a WU 7400 036 Phaser 7400 Color Printer 5 8 Adding Staples 10 Push the stapler back into the finisher and close Door J Phaser 7400 Color Printer 5 9 Emptying the Punch Waste Box Emptying the Punch Waste Box 1 Press the button at the top of the finisher near Door J and slide the finisher away from the finisher base amp amp E ft fu LU UL n 7400 093 2 Remove the punch waste box 3 Empty the waste box Phaser 7400 Color Printer 5 10 Emptying the Punch Waste Box 4 Insert the punch waste box into its position in the finisher 5 Close the finisher Phaser 7400 Color Printer 5 11 Ordering Supplies Ordering Supplies This section includes Consumables on page 5 12 Routine Maintenance Items on page 5 12 When to Order Supplies on page 5 12 Recycling Supplies on page 5 13 Certain consumables and routine maintenance items need to be ordered occasionally Each item includes installation instructions in the package See also User Safety on page A 1 Consumables m Toner Cartridges Cyan Magenta Yellow Black m Staple Pack if the finisher is installed Routine Maintenance Items Fuser Imaging Units Cyan Magenta Yellow Black Transfer Unit Waste Toner Cartridge When to Order Supplies The c
3. op epep a Phaser 7400 Color Printer 2 6 Configuring the Network Address Using Host Names with the Domain Name Service DNS The printer supports DNS through an embedded DNS resolver The DNS resolver protocol communicates with one or more DNS servers to resolve the IP address for a given host name or the host name for a given IP address To use an IP host name for the printer the system administrator must configure one or more DNS servers and a local DNS domain name space database To set up the printer for DNS supply a maximum of two DNS name server IP addresses Dynamic Domain Name Service DDNS The printer supports Dynamic DNS through DHCP You must have DHCP enabled on the printer for DDNS to function Your network s DHCP server must also support Dynamic DNS updates through option 12 or option 81 support See your network administrator for details Launch your web browser Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx Select Properties Select the Protocols folder on the left sidebar Select TCP IP In the BOOTP DHCP Settings section set the BOOTP DHCP option to ON To enable DDNS enter the following DDNS WINS settings information DDNS Set to ON Release Host Name Set to NO DDNS WINS Name Use the default name provided by Xerox or enter another name Primary WINS Server optional Secondary WINS Server optional ee Se eS 8 Click Save Changes when you are
4. 1 Load paper in the tray 2 At the control panel either confirm the paper type and size or change them as required Caution Setting the appropriate paper type improves print quality and avoids damage to the printer 3 From the application access the Print dialog box and select printing options in the printer driver For more information see Selecting Printing Options on page 3 24 4 Send the job to the printer See also Loading Paper on page 3 8 Phaser 7400 Color Printer 3 2 Supported Paper and Media Supported Paper and Media This section includes Paper Usage Guidelines on page 3 3 Paper That Can Damage Your Printer on page 3 4 Paper Storage Guidelines on page 3 4 Supported Paper Sizes and Weights on page 3 5 Your printer is designed to be used with a variety of paper types Follow the guidelines in this section to ensure the best print quality and to avoid jams For best results use Xerox printing media specified for your Phaser 7400 Color Printer They are guaranteed to produce excellent results with your printer For information about recommended paper and specialty media see the Recommended Media List at www xerox com office 7400support To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty servi
5. Phaser 7400 Color Printer 6 59 Clearing Paper Jams 3 Ifthe jammed paper is difficult to remove press the button on the front of the finisher near Door J and slide the finisher away from the finisher base Phaser 7400 Color Printer 6 60 Clearing Paper Jams 4 Rotate the wheel on the top left inside of the finisher Align the arrow tab on the wheel with the mark on the finisher 5 Carefully remove the jammed paper EZ gy e s gt y W WESS V EA SBE lr 7400 081 Phaser 7400 Color Printer 6 61 Clearing Paper Jams 6 Close Door H 7400 082 7 Close the finisher Phaser 7400 Color Printer 6 62 Getting Help Getting Help This section includes Control Panel Messages on page 6 63 PhaserSMART Technical Support on page 6 64 PrintingScout Alerts on page 6 64 Web Links on page 6 65 Xerox provides several automatic diagnostic tools to help you produce and maintain print quality See also Xerox Support Centre on page 1 13 Control Panel Messages The control panel provides you with information and troubleshooting help When an error or warning condition occurs the control panel displays a message informing you of the problem In many cases the control panel also displays an animated graphic showing the location of the problem such as the location of a paper jam Press the Help button on the control panel to view additiona
6. 3 Call an authorized service representative to correct the problem The power cord is attached to the printer as a plug in device at the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Warning Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specifically instructed to do so Power should be OFF when performing these installations Except for user installable options there are no parts that you can maintain or service behind these covers Note Leave the printer on for optimum performance it does not pose a safety hazard The following are hazards to your safety m The power cord is damaged or frayed m Liquid is spilled into the printer m The printer is exposed to water If any of these conditions occur do the following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative Maintenance Safety m Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer m Do not use aerosol cleaners The use of supplies that are not approved may cause poor performance and could create a hazardous condition m Do not burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to
7. 2 Open Door F on the left side of the finisher base A Jt se R 7400 071 3 Carefully remove the jammed paper l A a 7400 072 Phaser 7400 Color Printer 6 47 Clearing Paper Jams 4 Close Door F 7400 073 5 Close the finisher Phaser 7400 Color Printer 6 48 Clearing Paper Jams 6 Press the lower lever on the front of the finisher base and slide the finisher away from the printer 7400 043 7 Open Door I on the right side of the finisher base 7400 075 Phaser 7400 Color Printer 6 49 Clearing Paper Jams 8 Remove the jammed paper 9 Close Door I 7400 077 Phaser 7400 Color Printer 6 50 Clearing Paper Jams 10 Slide the finisher back into place Phaser 7400 Color Printer 6 51 Clearing Paper Jams Jam at Finisher Entrance Follow these steps to clear the jam 1 Press the lower lever on the front of the finisher base and slide the finisher away from the printer 7400 043 2 Remove the jammed paper from the finisher entrance 7400 243 Phaser 7400 Color Printer 6 52 Clearing Paper Jams 3 Slide the finisher back into place Phaser 7400 Color Printer 6 53 Clearing Paper Jams Jam at Fin
8. 028 7400 029 Top Output Tray Factory default Left Side Output Tray Use for all paper and media types m Use for paper and media sizes with heights less Use for paper and media sizes with heights than 111 mm 4 4 in 111 mm 4 4 in or more m Delivers output faceup m Delivers output facedown m Use to reduce curling of heavy paper or specialty media m Open the left side output tray before selecting it from the printer driver Phaser 7400 Color Printer 3 50 Choosing Output Options 7400 030 Finisher Output Tray Optional m Use for paper and other media within the following dimensions Width 305 mm 12 in or less Height 125 mm 4 9 in or more m Delivers paper less than 457 mm 18 in long facedown delivers longer paper card stock and specialty media faceup Selecting an Output Tray from the Printer Driver To select an output tray for a specific print job Operating System Steps Windows 98 SE 1 Select the Output Options tab Windows Me 2 Select the ouput tray from the Paper Destination drop down list Windows 2000 Windows XP Windows Server 2003 or Windows NT 4 x Mac OS 9 or 1 Inthe Print dialog box select Finishing Options from the drop down Mac OS X version list 10 2 and higher 2 Select the output tray from the Paper Destination drop down list See also Stapling Output on page 3 53 Using the Hole Puncher on page 3 54 Phaser 7400 Color Pri
9. 72 Ib Bond 81 100 Ib Cover m Glossy paper 120 160 g m m Envelopes m Labels m Transparencies See also Supported Paper Sizes and Weights for Tray 1 MPT on page 3 6 Advanced Features Guide at www xerox com office 7400support Phaser 7400 Color Printer 3 6 Loading Paper Long Edge Feed Use long edge feed for all supported paper types and sizes except labels and paper that is longer than 305 mm 12 0 in or narrower than 142 mm 5 6 in To load paper or other media in Tray 1 MPT 1 Open Tray 1 MPT by pulling out on the handle and then unfold the tray extensions 7400 094 2 Load the paper or other media with the long edge against the roller as shown in the following illustrations m For single sided printing place the side to be printed faceup with the top of the page towards the back of the printer Prepunched holes should enter the printer first 7400 246 Phaser 7400 Color Printer 3 9 Loading Paper For automatic two sided printing place side one facedown with the top of the page towards the back of the printer Prepunched holes should enter the printer last For more information see Printing on Both Sides of the Paper on page 3 29 7400 251 m Do not load more than 50 transparencies 3 Adjust the paper guides to fit the paper 7400 011 Phaser 7400 Color Printer 3 10 Loading Paper 4 If you loaded paper or media with a h
10. Problems 5 Close the top cover 6 Turn the printer on Phaser 7400 Color Printer 4 19 Solving Print Quality Problems Printed Area Does Not Fit on the Paper or Margins Are Incorrect Problem The printed area appears outside the margins on the page Solution 1 PS BS In the paper tray verify that the paper is loaded correctly and paper guides are adjusted to fit the paper For more information see Loading Paper on page 3 8 On the control panel select Paper Tray Setup and then press the OK button Select the tray you are using and then press the OK button Verify that the tray is set to the correct paper size If the problem continues use the Calibrate Margins page to shift the print area on the paper The print area appears as a dashed rectangle on the Calibrate Margins page the printer does not print outside this rectangle On the control panel select Troubleshooting and then press the OK button Select Print Quality Problems and then press the OK button Select Calibrate Margins and then press the OK button Select Calibrate Margins Page and then press the OK button Select the appropriate tray to calibrate and then press the OK button a Follow the instructions on the Calibrate Margins page Phaser 7400 Color Printer 4 20 Maintenance This chapter includes Cleaning the Printer on page 5 2 Adding Staples on page 5 5 Emptying the Punch
11. Sampler Pages The color sampler pages are designed to help you select colors to use in your print jobs Each sampler page lists either the percentages of cyan magenta yellow and black that are used or the amounts from 0 to 255 of red green and blue that are used Note Before you print the sampler pages select the appropriate Postscript Setup settings for the default print quality mode and color correction from the Printer Setup menu on the control panel To print the color sampler pages 1 On the control panel select Information and then press the OK button 2 Select Sample Pages and then press the OK button 3 Select either CMYK Sampler Pages or RGB Sampler Pages and then press the OK button to print See also Advanced Features Guide at www xerox com office 7400support Phaser 7400 Color Printer 1 11 More Information This section includes m Resources on page 1 12 m Xerox Support Centre on page 1 13 More Information Resources You can obtain information regarding your printer and its capabilities from the following sources Information Source Setup Guide Quick Reference Guide User Guide PDF Advanced Features Guide PDF Quick Start Tutorials Videos Packaged with printer Packaged with printer Software and Documentation CD ROM www xerox com office 7400support www xerox com office 7400support www xerox com office 7400support Recommended Media List w
12. Select Menu Map and then press the OK button to print Note Print the Menu Map to see other information pages available for printing Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer Access these pages from the control panel Print the Menu Map to see where these information pages are located in the control panel menu structure Note This print icon appears before the titles of information pages that can be printed When the page is highlighted on the control panel press the OK button to print that page For example to print the Configuration page or the Supplies Usage page to view current information about your printer do the following 1 On the control panel select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select Configuration Page or Supplies Usage Page and then press the OK button to print Note You can also print information pages from CentreWare Internet Services IS and from the printer driver Sample Pages Your printer comes with a set of sample pages that demonstrate different printer functions To print sample pages 1 On the control panel select Information and then press the OK button 2 Select Sample Pages and then press the OK button 3 Select the desired sample page and then press the OK button to print Phaser 7400 Color Printer 1 10 Control Panel Color
13. UNIX 2 9 Windows 2000 or later 2 10 Windows 98 SE or later 2 10 dual stapling option 3 53 Dynamic Domain Name Service DDNS 2 7 dynamically setting the printer s IP address 2 6 E electrical safety A 1 emptying the waste punch box 5 10 enabling DHCP on the printer 2 6 enhanced print quality mode 4 2 envelopes guidelines for printing 3 37 loading in Tray 1 3 37 error and warning messages 6 63 Ethernet connection 2 3 F finisher 1 7 hole puncher 3 54 stapler 3 53 fonts PostScript and PCL 1 6 format IP address 2 6 front stapling option 3 53 fuser ordering supplies 5 12 fusing incomplete 4 15 Index G getting help PhaserSMART 1 12 6 64 PrintingScout Alerts 6 64 Technical Support 1 12 6 65 web links 6 64 glossy paper printing from Tray 1 MPT 3 42 printing guidelines 3 42 guidelines automatic 2 sided printing 3 29 glossy paper 3 42 output tray 3 50 paper storage 3 4 paper usage 3 3 printing envelopes 3 37 printing labels 3 40 printing on both sides of the paper 3 29 H hard drive 1 7 hole puncher 3 54 hole punching emptying the punch waste box 5 10 hole orientation 3 54 options 3 54 selecting options from the printer driver 3 55 host names using with Domain Name Service DNS 2 7 l image offset 4 14 shifted outside of print area 4 20 imaging units ordering supplies 5 12 Phaser 7400 Color Printer Index 2 information about your printer 1 1
14. Waste Box on page 5 10 Ordering Supplies on page 5 12 Moving and Repacking the Printer on page 5 14 See also Maintenance video tutorials at www xerox com office 7400support Replacing supplies video tutorials at www xerox com office 7400support Phaser 7400 Color Printer 5 1 Cleaning the Printer Cleaning the Printer This section includes m Cleaning the Outside of the Printer on page 5 2 m Cleaning the LEDs on page 5 3 For safety information see User Safety on page A 1 Cleaning the Outside of the Printer To remove stains clean the outside of the printer using a soft damp cloth moistened with a mild neutral detergent Do not spray detergent directly onto the printer Warning To prevent electric shock turn the printer off and unplug the power cord from the electrical outlet before cleaning the printer Use only an approved toner vacuum to clean the printer Do not lubricate the printer with oil Phaser 7400 Color Printer 5 2 Cleaning the Printer Cleaning the LEDs 1 Open the top cover 7400 055 Caution Do not leave the top cover open for more than 10 minutes without covering the imaging units as damage could result Use the dark bag that came with the imaging unit or Opaque paper as a cover Phaser 7400 Color Printer 5 3 Cleaning the Printer 2 Move the LED shutter to the right and clean the four LED bars using the cleaning pad supplied with each new toner cartridge or with
15. a soft clean cloth 3 Close the top cover SS SS 1 NN NN N RI X 7400 065 Phaser 7400 Color Printer 5 4 Adding Staples Adding Staples 1 Open Door J on the front of the finisher 7400 084 2 Grasp the handle and pull the stapler out of the finisher E 3 ky ANN SIND 7400 034 Phaser 7400 Color Printer 5 5 Adding Staples 3 To access the staple cartridge rotate the small knob at the top clockwise until it stops B i m q Wm e p SL Q a i f S F TH Ti i 7400 138 4 Squeeze the tabs on each side of the staple unit and then lift and pull the staple unit out of the stapler i es A era s amp Ti e EN N N b Y 7400 035 Phaser 7400 Color Printer 5 6 Adding Staples 5 Press together the sides of the staple unit where it is labeled Push and then lift the part that was released 7400 193 6 Remove the empty staple cartridge Phaser 7400 Color Printer 5 7 Adding Staples 8 Push down the top of the staple unit until you hear it click 7400 195 9 Squeeze the green tabs on the side of the staple unit and then replace the unit in the stapler
16. button Select Tutorial Page and then press the OK button Follow the instructions on the page See also Adjusting Color on page 4 3 Phaser 7400 Color Printer 4 12 Solving Print Quality Problems Repeating Defects Problem c G 7400 212 7400 210 Marks or voids recur in only one color Marks of any color or voids recur uniformly in all colors and or in non printed areas Solution Print the Repeating Defects page to view instructions for correcting the problem To print the Repeating Defects page 1 On the control panel select Troubleshooting and then press the OK button 2 Select Print Quality Problems and then press the OK button 3 Select Repeating Defects and then press the OK button The Repeating Defects page prints 4 Follow the instructions on the page to measure the distance between the defects and identify the item causing the defects 5 Replace the item causing the defects 7400 206 Phaser 7400 Color Printer 4 13 Solving Print Quality Problems Print Image Is Offset Problem Toner appears to have been pulled off the page and placed across the page from where it should be A 7400 214 Solution m Verify that the paper you are using is the correct type for the printer See Supported Paper and Media on page 3 3 m Verify that the paper is properly loaded in the tray and the correct paper type is selected in the Paper Tray Setup menu See Loading Paper on page 3
17. cause poor performance and a possible safety hazard m Follow all warnings and instructions marked on or supplied with the printer options and supplies Caution If you attempt to use a non Xerox toner cartridge it may not fit properly in the printer If the cartridge does not fit properly the printer will not function Phaser 7400 Color Printer A 5 Symbols Marked on Product The following symbols may be marked on your product Use caution or draws attention to a particular Avoid pinching fingers in the printer Use caution to avoid personal injury i component See the manual s for information Hot surface on or in the printer Use caution to avoid fi 7 personal injury Do not touch Do not burn the item Phaser 7400 Color Printer A 6 Index Numerics 2 sided printing 3 29 binding edge options 3 30 selecting 3 30 A adding staples 5 5 adjusting color 4 3 all colors too light or too dark 4 12 AutoIP manually setting the printer s IP address 2 8 setting the printer s IP address dynamically 2 6 automatic 2 sided printing 3 29 automatic TekColor correction 4 2 automatically setting the printer s IP address Windows only 2 5 available printer drivers 2 9 basic printing 3 2 binding edge printing options 3 30 Black and White 4 3 C cable or DSL network connection 2 4 calibrate margins 4 20 CentreWare IS changing or modifying the printer s IP addr
18. entering first as shown in the following illustrations m The maximum paper width W is 320 mm 12 60 in m The maximum paper height H is 1219 mm 48 00 in Y 7400 156 7400 157 Long Edge Feed Short Edge Feed m For single sided printing place the side m For single sided printing place the side to be printed faceup with the top of the to be printed faceup so the top of the page towards the back of the printer page enters first m For2 sided printing place side one m For2 sided printing place side one facedown with the top of the page facedown so the top of the page enters towards the back of the printer first Note For more information about automatic 2 sided printing see Automatic 2 Sided Printing Guidelines on page 3 29 Phaser 7400 Color Printer 3 46 Printing on Specialty Media 1 If you loaded paper or media with a height less than 111 mm 4 4 in open the left side output tray 7400 012 2 When the control panel prompts you to confirm the type and size of paper in the tray select Change setup and then press the OK button 3 Select the appropriate paper type and then press the OK button 4 Ifthe correct custom size appears in the menu select it and then press the OK button If you are using a new custom size set the custom width and custom height a Select New Custom Size and then press the OK button b Use the Up Arrow and Down Arrow buttons to select the val
19. it A oa 77 7 V 7400 044 Phaser 7400 Color Printer 6 13 Clearing Paper Jams 3 Pull out the duplex unit by holding Door D and pressing down on the release levers on either side of the door 7400 046 4 Push in and lift the tab on the first inside cover If jammed paper is present in the duplex unit remove it 7400 048 Phaser 7400 Color Printer 6 14 Clearing Paper Jams 5 Push in and lift the tab on the second inside cover If jammed paper is present in the duplex unit remove it I If TTL IL MMMM C W VA 7400 049 6 Pull the tab forward on each cover to lock the covers in their original positions 7400 050 es TH ML MMMM g Pony A Lo BE Phaser 7400 Color Printer 6 15 Clearing Paper Jams If the jam persists do the following 7 a Pull the duplex unit out of the printer b If paper is jammed in the duplex unit remove it If paper is jammed inside the printer remove it C Phaser 7400 Color Printer 6 16 Clearing Paper Jams d Replace the duplex unit in the printer 8 Lift Door D and slide the duplex unit back into the printer Phaser 7400 Color Printer 6 17 Clearing Paper Jams 9 Ifthe printer has a finisher slide it back into place Phaser 7400 Color Printer Clearing Paper Jams Jam at Door A or Misfeed at Tray 1
20. nere Ep inb tiep aep IRE chte ung IT intem Id 1 10 Information Pages 0 0 0 eee I e eae 1 10 sample Pages ses esperti epp ver veh dae Cath Wes RSS 1 10 More Information i ordo Ro UR UR e Fe go n e Rd dede RR ate 1 12 Resources porer seme aee a RNV EE eae QURE Uy URS ES Ghee ee 1 12 Xerox Support Centre ds we ead ees ec Er E RE RW ERES GOES aes 1 13 2 Network Basics Overview of Network Setup and Configuration lllleeeee eese 2 2 Setting Up the Network lseeeeeeeeeee e 2 3 Choosing a Connection Method 0 0 0 0 0 eee eee ene 2 3 Connecting via Ethernet Recommended 0000 c cece eee eee 2 3 Connecting via USB sid ts cone deer eb eee oed EP oet pho goes 2 4 Configuring the Network Address 2 0 0 eee cece en 2 5 TCP IP and IP Addresses 0 0 ccc cece n 2 5 Automatically Setting the Printer s IP Address Windows Only 2 5 Dynamic Methods of Setting the Printer s IP Address 00 2 6 Manually Setting the Printer s IP Address 2 0 0 cece eee eee 2 8 Installing the Printer Drivers 1 resete eenen eee ai a a teen eee 2 9 Available DfiV rS 4s du pe ep eR RR E hae UR KR YI A eda eRe 2 9 Windows 98 SE or Later and Windows 2000 or Later 0 0005 2 10 Macintosh OS 9 X ces erre UAR eoi e UE IRE RADI ORI E RUN Ree cR 2 10 Macintosh OS X Version 10 2 and Higher 0 0 00 ee eee leen 2 11 Phaser
21. print quality mode from the Print Quality drop down list Adjusting Color The TekColor correction options provide simulations of different color devices Automatic is the default correction for general image processing See the following table to determine what option you want to use TekColor Correction Description Automatic Applies the best color correction to each graphic element text artwork and photographs Office Color sRGB Display Approximates the colors on a computer display sRGB Vivid Produces brighter more saturated colors than sRGB Display Press Match SWOP Press Matches Specifications for Web Offset Publications Euroscale Matches FOGRA glossy paper specification Commercial Approximates U S commercial press target SNAP Press Matches Specifications for Newsprint Advertising Production None Applies no color correction Use with other color management tools such as ICC International Color Consortium profiles ColorSync or the PANTONE Color Chart for your printer Black and White Converts all colors to shades of gray Only affects CMYK images Phaser 7400 Color Printer 4 3 Controlling the Quality of Your Prints To select the color correction in a supported driver Operating System Steps Windows 98 SE 1 Select the TekColor tab Windows Me 2 Select the desired color correction Some of the color corrections are Windows 2000 grouped u
22. printer driver Xerox provides drivers for a variety of page description languages and operating systems The following printer drivers are available Printer Driver Source Description Windows PostScript Driver CD ROM and The PostScript driver is recommended to take Web full advantage of your system s custom features and genuine Adobe PostScript Default printer driver PCL Driver Web only The Printer Command Language driver can be used for applications requiring PCL Note For Windows 2000 and Windows XP only Xerox Walk Up Printing Driver Web only This driver enables printing from a PC to any Windows Xerox PostScript enabled printer This is especially helpful for mobile professionals who travel to multiple locations and need to print to different printers Macintosh OS 9 x Driver CD ROM and This driver enables printing from a Mac OS Web 9 x operating system Mac OS X version 10 2 and CD ROM and This driver enables printing from a Mac OS X higher Driver Web version 10 2 and higher operating system UNIX Driver Web only This driver enables printing from a UNIX operating system Go to www xerox com office drivers for the latest printer drivers Phaser 7400 Color Printer 2 9 Installing the Printer Drivers Windows 98 SE or Later and Windows 2000 or Later To install the printer driver from the Software and Documentation CD ROM 1 Insert the CD ROM into the computer s CD ROM drive If t
23. printing go to the Knowledge Base at www xerox com office 7400support Automatic 2 Sided Printing Guidelines Automatic two sided printing is available from all trays Before printing a two sided document verify the following requirements m You must have a Phaser 7400DN Phaser 7400DT Phaser 7400DX or Phaser 7400DXF printer m The paper you are using must be within the following ranges m Weight 75 188 g m 20 50 Ib Bond m Length 148 456 mm 5 83 17 95 in The following paper and media cannot be used for 2 sided printing Transparencies Envelopes Labels Card stock Glossy paper Media that is heavier than 188 g m 28 Ib Bond See also Options on page 1 5 Supported Paper and Media on page 3 3 Phaser 7400 Color Printer 3 29 Printing on Both Sides of the Paper Binding Edge Options When you use the printer driver to select 2 sided printing also select the binding edge which determines how the pages turn The actual outcome depends on the orientation portrait or landscape of images on the page as displayed in the following illustrations Portrait Landscape EF f em Bind on Side Edge Bind on Top Edge Bind on Side Edge Bind on Top Edge Flip on Long Edge Flip on Short Edge Flip on Short Edge Flip on Long Edge Selecting 2 Sided Printing To select automatic 2 sided printing 1 Load the paper into the tray Tray 1 MPT m Long Edge Feed Insert side one facedown with the l
24. sided printing see Automatic 2 Sided Printing Guidelines on page 3 29 1 Atthe control panel select Paper Tray Setup and then press the OK button a Select Tray 2 Paper and then press the OK button b Select Change setup and then press the OK button C Select the appropriate paper type and then press the OK button 2 Ifthe correct custom size appears in the menu select it and then press the OK button Otherwise a Select New Custom Size and then press the OK button b Usethe Up Arrow and Down Arrow buttons to select the value for the custom width and then press the OK button C Usethe Up Arrow and Down Arrow buttons to select the value for the custom height and then press the OK button 3 When you submit your print job either set the document size in the application to the custom size or select Tray 2 as the paper source in the printer driver Phaser 7400 Color Printer 3 49 Choosing Output Options Choosing Output Options This section includes Output Tray Guidelines on page 3 50 Offsetting Output on page 3 52 Stapling Output on page 3 53 Using the Hole Puncher on page 3 54 Output Tray Guidelines The printer has an output tray on top of the printer and an output tray on the left side of the printer If your printer has a finisher installed you can send output to the finisher to be punched and or stapled Use the following guidelines to choose which output tray to use for your print jobs 7400
25. than 200 transparencies in Tray 2 Overloading the tray may cause the printer to jam m Handle transparencies by the edges using both hands to avoid fingerprints and creases which can cause poor print quality m After loading the transparencies in the tray use the control panel to change the paper type to Phaser 35 Series Transparency Phaser 7400 Color Printer 3 32 Printing on Specialty Media Printing Transparencies from Tray 1 MPT 1 Open Tray 1 MPT by pulling up and out on the handle and then unfold the two extensions 7400 094 2 Insert the transparencies into the tray and adjust the paper guides to match the size of the transparencies 7400 024 m Place the long edge of the transparencies against the roller m Do not load more than 50 transparencies Phaser 7400 Color Printer 3 33 Printing on Specialty Media 3 When the control panel prompts you to confirm the type and size of paper in the tray select Change setup and then press the OK button a Select Phaser 35 Series Transparency as the paper type and then press the OK button b Select the appropriate transparency size and then press the OK button 4 In the printer driver select Tray 1 as the paper source and or select Transparency as the paper type Printing Transparencies from Tray 2 1 Pull out the tray 7400 017 Phaser 7400 Color Printer 3 34 Printing on Specialty Media 2 If necessary adju
26. the media inside the bag until you are ready to use it reinsert unused media in the bag and reseal it for protection Some specialty media is packaged inside resealable plastic bags Phaser 7400 Color Printer 3 4 Supported Paper and Media Supported Paper Sizes and Weights The following sections provide information about paper sizes and weights supported in the printer trays For more detailed information about supported paper and other media print the Paper Tips page 1 On the control panel select Information and then press the OK button 2 Select Information Pages and then press the OK button 3 Select Paper Tips and then press the OK button to print See also Recommended Media List at www xerox com office 7400support Phaser 7400 Color Printer 3 5 Supported Paper and Media Supported Paper Sizes and Weights for Tray 1 MPT 7400 245 Tray 1 MPT 64 270 g m 17 72 Ib Bond 22 100 Ib Cover Statement 5 5 x 8 5 in Custom Sizes Executive 7 25 X 10 5 in Width 100 320 mm 3 95 12 60 in Letter 8 5 x 11 in Height 90 1219 mm 3 55 48 00 in US Folio 8 5 x 13 in Legal 8 5 x 14 0 in Tabloid 11 0 x 17 0 in Tabloid Extra 12 0 x 18 0 in A6 105 x 148 mm A5 148 x 210 mm A4 210 x 297 mm A3 297 x 420 mm SRA3 320 x 450 mm ISO B5 176 x 250 mm B5 JIS 182 x 257 mm B4 JIS 257 x 364 mm 10 Commercial 4 12 x 9 5 in Monarch 3 87 x 7 5 in A7 5 25 x 7 25 in D
27. 00 Color Printer 2 10 Installing the Printer Drivers Macintosh OS X Version 10 2 and Higher To install the printer driver from the Software and Documentation CD ROM 1 2 Ampe Insert the CD ROM into the CD ROM drive Open the Print Center utility Note In Macintosh OS X version 10 3 or higher the utility is called Printer Setup Utility To locate utilities on the Macintosh hard drive open the Applications folder and then open the Utilities folder Click the Add icon in the Printer List window and then select Bonjour from the drop down menu Select the printer in the window Select Xerox from the list of manufacturers in the lower drop down menu Select the appropriate printer model from the list of available devices Click the Add button See also Advanced Features Guide at www xerox com office 7400support Knowledge Base at www xerox com office 7400support Phaser 7400 Color Printer 2 11 Printing Basics This chapter includes Overview of Basic Steps on page 3 2 Supported Paper and Media on page 3 3 Loading Paper on page 3 8 Selecting Printing Options on page 3 24 Printing on Both Sides of the Paper on page 3 29 Printing on Specialty Media on page 3 32 Choosing Output Options on page 3 50 See also Using paper trays video tutorials at www xerox com office 7400support Phaser 7400 Color Printer 3 Overview of Basic Steps Overview of Basic Steps Follow these steps to print jobs
28. 2 Advanced Features Guide 1 12 information pages 1 10 1 12 PhaserSMART 1 12 printer management tools 1 12 Quick Reference Guide 1 12 Setup Guide 1 12 technical support 1 12 User Guide 1 12 video tutorials 1 12 Xerox Support Centre 1 12 inside the printer 1 4 installing printer drivers 2 9 internal components 1 4 IP address changing or modifying using CentreWare IS 2 6 dynamically setting 2 6 format 2 6 router address 2 6 setting automatically Windows only 2 5 setting manually 2 8 Index J jams jam at Door A 6 19 jam at Door B 6 24 jam at Door C 6 27 jam at Door D 6 30 jam at Door E 6 33 jam at duplex entrance 6 8 jam at finisher Door G 6 54 jam at finisher Door H 6 59 jam at finisher entrance 6 52 jam at finisher punch unit 6 43 jam at finisher stapler or finisher saddle stapler 6 36 jam at finisher upper output tray 6 41 jam in duplex unit 6 13 jam in fuser 6 8 jam inside finisher 6 46 jam under imaging unit 6 3 jams in the finisher 6 36 jams in the printer 6 3 misfeed at Tray 1 MPT 6 19 misfeed at Tray 2 6 24 misfeed at Trays 3 5 6 27 preventing jams 6 2 L labels guidelines for printing 3 40 printing 3 40 light lines in one color 4 5 lines smudges streaks 4 9 loading paper 3 8 Tray 1 MPT 3 8 Trays 2 n 3 16 Local Area Network LAN 2 5 Macintosh OS 9 x printer drivers 2 10 Macintosh OS X version 10 2 and higher printer drivers 2 11 Macinto
29. 3 25 Index X Xerox supplies recycling programs 5 13 supplies web site 5 12 Support Centre 1 13 Website resources 6 65 Phaser 7400 Color Printer Index 7
30. 7400 Color Printer i Contents 3 Printing Basics Overview of Basic Steps eo escue atiae cece D e E E e a a 3 2 Supported Paper and Media 0 0 0 eee ccc eeaeee 3 3 Paper Usage Guidelines 0 0 0 eee cece es 3 3 Paper That Can Damage Your Printer 0 0 0 e eee eee eee 3 4 Paper Storage Guidelines serora cipais eistir oio eee teen ese 3 4 Supported Paper Sizes and Weights 20 0 0 cece eee eee eee 3 5 Loading Paper osea oe toe here nates te Shae ed Gea aa 3 8 Loading Paper in Tray 1 MPT 0 0 ee eee nee 3 8 Using Manual Feed in Tray 1 MPT 0 0 0 3 15 Loading Paper in Trays 2 6 0 0 eee eee eens 3 16 Selecting Printing Options 2 2 0 6 s0c se usa eta r9 eur ee ede RR CAR PCR a 3 24 Selecting Printing Preferences Windows 00 0 e cece eee eee eee 3 24 Selecting Printing Options for an Individual Job Windows 3 25 Selecting Printing Options for an Individual Job Macintosh 3 27 Printing on Both Sides of the Paper 3 29 Automatic 2 Sided Printing Guidelines llle eese 3 29 Binding Edge Options 0 0 0 0 cece I 3 30 Selecting 2 Sided Printing 0 0 eee eh 3 30 Printing on Specialty Media lssseleleleeeeee e 3 32 Printing Transparencies lle 3 32 Printing Envelopes 2 ota yh ddee tree diae pada deawe de PER RE ed 3 37 Printing Labels 2a ota a ERE ada asada dpa ta atin cea Gee eos 3 40 Pr
31. 8 If the problem persists 1 On the control panel select Paper Tray Setup and then press the OK button 2 Select the tray you are using and then press the OK button 3 Select Change Setup and then press the OK button 4 Select Special as the paper type and then press the OK button 5 Select Continue and then press the OK button 6 Select a paper type that is lighter than the current tray setting and then press the OK button Note Special paper types from lightest to heaviest are Light Paper Medium Light Paper Medium Paper Medium Heavy Paper Heavy Paper Thin Card Stock Thick Card Stock Extra Thick Card Stock 7 lf prompted select the appropriate paper size and then press the OK button 8 Ifthe problem persists perform the Repeating Defects procedure See Repeating Defects on page 4 13 Phaser 7400 Color Printer 4 14 Solving Print Quality Problems Fusing Is Incomplete or Toner Is Flaking Problem Toner appears to be pulled off the print or is easy to rub off 7400 211 Solution Verify that the paper you are using is the correct type for the printer See Supported Paper and Media on page 3 3 Verify that the paper is properly loaded in the tray and the correct paper type is selected in the Paper Tray Setup menu See Loading Paper on page 3 8 If the problem persists Pu eS mc On the control panel select Paper Tray Setup and then press the OK button Select the tray you are using and then
32. L 110 x 220 mm C6 114 x 162 mm C5 162 x 229 mm C4 229 x 324 mm B5 176 x 250 mm Phaser 7400 Color Printer 3 6 Supported Paper and Media Supported Paper Sizes and Weights for Trays 2 6 7400 250 Trays 2 6 64 216 g m 17 57 Ib Bond 22 80 Ib Cover Statement 5 5x8 5in Custom Sizes Tray 2 only Executive 7 25 x 10 5 in Width 100 328 mm 3 95 12 90 in Letter 8 5 x 11 in Height 148 457 mm 5 85 18 00 in US Folio 8 5 x 13 in Legal 8 5 x 14 0 in Tabloid 11 0 x 17 0 in Tabloid Extra 12 0 x 18 0 in A6 Tray 2 only 105 x 148 mm A5 148 x 210 mm A4 210 x 297 mm A3 297 x 420 mm SRA3 320 x 450 mm B5 JIS 182 x 257 mm B4 JIS 257 x 364 mm Transparencies can be loaded into Tray 2 only Phaser 7400 Color Printer 3 7 Loading Paper Loading Paper This section includes Loading Paper in Tray 1 MPT on page 3 8 Using Manual Feed in Tray 1 MPT on page 3 15 Loading Paper in Trays 2 6 on page 3 16 Loading Paper in Tray 1 MPT Use Tray 1 MPT for a wide range of paper and media types including m Plain paper colored paper preprinted paper prepunched paper 64 105 g m 17 28 Ib Bond 22 39 lb Cover m Heavy plain paper letterhead 106 128 g m 29 34 1b Bond 40 47 Ib Cover m Thin card stock 129 188 g m 35 50 Ib Bond 48 69 Ib Cover m Thick card stock 189 216 g m 51 57 Ib Bond 70 80 Ib Cover m Extra thick card stock 217 270 g m 58
33. MPT Follow these steps to clear the jam 1 If paper is jammed in Tray 1 MPT remove it 7400 054 7400 254 Phaser 7400 Color Printer 6 19 Clearing Paper Jams 3 Pull up on the release lever to open Door A on the right side of the printer 7400 040 4 If jammed paper is present carefully remove it 7400 041 5 Close Door A 7400 042 Phaser 7400 Color Printer 6 20 Clearing Paper Jams 6 If you closed Tray 1 MPT open it 7400 094 7 Ifthe jam persists do the following a Open Door B on the right side of the printer 7400 066 Phaser 7400 Color Printer 6 21 Clearing Paper Jams b If jammed paper is present carefully remove it C Ifthe paper guide is still in position pull it down Phaser 7400 Color Printer 6 22 Clearing Paper Jams d If jammed paper is present carefully remove it e Close Door B A Phaser 7400 Color Printer 6 23 Clearing Paper Jams Jam at Door B or Misfeed at Tray 2 Follow these steps to clear the jam 1 Open Door B on the right side of the printer 2 If jammed paper is present carefully remove it 7400 240 Phaser 7400 Color Printer 6 24 Clearing Paper Jams 3 Ifthe paper guide is still in position pull it down 7400 263 4 If jammed paper is present carefully remove it 5 Close Door B Phaser 7400 Colo
34. PX and Novell Distributed Print Services are trademarks of Novell Incorporated in the United States and or other countries Sun M Sun Microsystems and Solaris are trademarks of Sun Microsystems Incorporated in the United States and or other countries SWOP is a trademark of SWOP Inc UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited PANTONE Colors generated may not match PANTONE identified standards Consult current PANTONE Publications for accurate color PANTONE and other Pantone Inc trademarks are the property of Pantone Inc O Pantone Inc 2000 Contents 1 Printer Features Parts of the Printer cca aa eee RR hee RARE EL RE cee ee eae ers 1 2 Front Right ViEW is semasa eer hye aie e x wd We We ad na b TR RN RC 1 2 Rear Left View isse deka cea dhe Sak ek eH ed dienen hd dee ee Res 1 3 Internal Components oenen deterrere e s d Ra AR Ra ure de e e 1 4 Options ss cia C err 1 5 Printer Configurations lleeeeeeeeee e een ene eens 1 6 Standard Fette Sa ss desc at Gal EEE Said at ao ea AR RU C RR o e pa Rus 1 6 Available Configurations lseseeeeeeee eect e eens 1 6 OPUONS MET deed woh eee be eae hae La ee eee oa ae 1 7 Control Panel picaren oe osse AORN estan e Rao e Seagate oe oe ia ronds 1 8 Control Panel Features 0 0 0 0 cece hn 1 8 Control Panel Layout 2 0 nee cent nee 1 9 MiMi ap sie c insists eS tei
35. Phaser 7400 XEROX di E S color printer User Guide Guide d utilisation Guida dell utente Benutzerhandbuch Guia del usuario Guia do Usuario Gebruikershandleiding Anvandarhandbok PyKOBOJICTBO NONb30BaTenaA www xerox com office support Copyright 2005 Xerox Corporation All Rights Reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks etc XEROX The Document Company the digital x CentreWare infoSMART Made For Each Other Phaser PhaserSMART and Walk Up are trademarks of Xerox Corporation in the United States and or other countries Acrobat Adobe Reader Adobe Type Manager ATM Illustrator PageMaker Photoshop PostScript Adobe Brilliant Screens Adobe Garamond Adobe Jenson Birch Carta IntelliSelect Mythos Quake and Tekton are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple AppleTalk Bonjour EtherTalk LaserWriter LocalTalk Macint
36. Select Change setup and then press the OK button d Select the appropriate paper type and then press the OK button Caution Setting the appropriate paper type improves print quality and avoids damage to the printer e For Tray 2 select the appropriate paper size and then press the OK button If you are using Letter or A4 size paper do not select the paper size with the letters SEF Phaser 7400 Color Printer 3 19 Loading Paper Short Edge Feed Use short edge feed for paper that is longer than 328 mm 12 9 in and for A6 size paper A6 size paper should be printed single sided from Tray 2 only To load paper or other media in Trays 2 6 1 Pull out the tray 7400 017 2 If necessary adjust the length and side paper guides to match the size of the paper ZH 7400 018 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides Phaser 7400 Color Printer 3 20 Loading Paper 3 Fan the paper to release sheets that are stuck together 7400 019 4 Load the paper with the short edge towards the right side of the tray as shown in the following illustrations m For single sided printing insert the side to be printed facedown with the top of the page on the right side of the tray Prepunched holes should be towards the front of the tray 7400 021 Phaser 7400 Color Printer 3 2 Loading Paper For automatic 2 sided printi
37. Trays 2 6 1 Pull out the tray 7400 017 Phaser 7400 Color Printer 3 16 Loading Paper 2 If necessary adjust the length and side paper guides to match the size of the paper 7400 018 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides 3 Fan the paper to release sheets that are stuck together 7400 019 Phaser 7400 Color Printer 3 17 Loading Paper 4 Load the paper with the long edge towards the right side of the tray as shown in the following illustrations For single sided printing insert the side to be printed facedown with the top of the paper at the back of the tray Prepunched holes should be on the right side of the tray 7400 020 m For automatic 2 sided printing insert side one faceup with the top of the paper at the back of the tray Prepunched holes should be on the left side of the tray For more information see Printing on Both Sides of the Paper on page 3 29 7400 164 m Transparencies should be loaded into Tray 2 only Do not load more than 200 transparencies Phaser 7400 Color Printer 3 18 Loading Paper 5 Push the tray completely into the printer 7400 023 6 If you changed the type of paper in the tray do the following a Atthe control panel select Paper Tray Setup and then press the OK button b Select Tray N Paper and then press the OK button C
38. alog box select Finishing Options from the drop down Mac OS X version list 10 2 and higher 2 Select the stapling option Using the Hole Puncher If your printer has a finisher you can have your print copies punched Depending on your region the finisher is configured with either a 2 3 hole punch or a 4 hole punch To determine which option is installed on your printer print the Configuration page from the control panel see Information Pages on page 1 10 Hole punching is supported for the following paper sizes and weights m Paper up to 305 mm 12 in wide m Paper within the weight range 64 120 g m 17 31 Ib Bond 24 43 Ib Cover Hole punching is not supported for specialty media including envelopes transparencies and labels Punching Options The following punching options are available from the printer driver None Print copies are not punched 2 Holes When the 2 3 hole punch is installed two holes are punched in the paper 3 Holes When the 2 3 hole punch is installed three holes are punched in the paper 4 Holes When 4 hole punch is installed four holes are punched in the paper Hole Orientation The placement of the holes depends on the options you select in the printer driver and whether the paper is loaded in the paper tray so that the long edge or the short edge enters first The Windows printer driver shows a sample image with the hole placement based on selected orientation and feed directi
39. amp white conversion Windows 98 SE Setup tab m Paper type size and tray selection or Windows Me m Orientation m Automatic 2 sided printing m Print quality m End of job notification Output Options tab m Separation pages m Cover pages m Secure prints proof prints and saved prints TekColor tab m Color corrections Black amp white conversion Phaser 7400 Color Printer 3 26 Selecting Printing Options Selecting Printing Options for an Individual Job Macintosh To select print settings for a particular job change the driver settings before sending the job to the printer 1 With the document open in your application click File and then click Print 2 Select the desired printing options from the menus and drop down lists that are displayed Note In Macintosh OS X click Save Preset on the Print menu screen to save the current printer settings You can create multiple presets and save each with its own distinctive name and printer settings To print jobs using specific printer settings click the applicable saved preset in the Presets list 3 Click Print to print the job See the following table for specific printing options Macintosh PostScript Driver Settings Operating System Driver Drop Down Title Printing Options Mac OS X version Copies amp Pages 10 2 and higher m Copies Pages Layout Pages per sheet Layout direction Border Two sided printing Paper Handling Reverse page o
40. ce agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Paper Usage Guidelines The printer trays accommodate most sizes and types of paper transparencies or other specialty media Follow these guidelines when loading paper and media in the trays Envelopes labels and glossy paper can be printed from Tray 1 MPT only Transparencies and custom size paper can be printed from Tray 1 MPT and Tray 2 Fan paper transparencies and labels prior to loading them in the tray Use only paper envelopes All envelopes should be printed single sided only Some wrinkling and embossing may occur when printing envelopes Do not overload the paper trays Adjust the paper guides to fit the paper size m If excessive jams occur use paper or other media from a new package See also Printing on Specialty Media on page 3 32 Phaser 7400 Color Printer 3 3 Supported Paper and Media Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs However some media can cause poor output quality increased paper jams or damage to your printer Unacceptable media includes Rough or porous media such as inkjet paper Plastic media Paper that has been folded or wrinkled Paper that has been photocopied Paper with staples inserted Env
41. d media Phaser 7400 Color Printer A 3 Operational Guidelines Do not block or cover the slots and openings on the printer The printer may overheat without adequate ventilation For optimum performance use the printer at elevations below 2 000 m 6 562 ft Do not place the printer near a heat source Do not place the printer in direct sunlight to avoid exposure of light sensitive components when the doors are open Do not place the printer in line with the cold air flow from an air conditioning system Place the printer on a level solid non vibrating surface with adequate strength for the weight of the printer It should be within 2 of horizontal with all four feet in solid contact with the surface The base printer weight without any packaging materials is approximately 80 kg 176 Ib Moving the Printer Turn off the printer and disconnect all power cables before moving the printer i S S 3 S 7400 188 7400 009 Phaser 7400 Color Printer A 4 Printing Safety Guidelines m Wait 10 15 seconds between turning the printer off and on m Keep hands hair neckties etc away from the exit and feed rollers When the printer is printing m Do not remove the paper source tray that you selected in either the printer driver or control panel m Do not open the doors m Do not move the printer Printer Supplies m Use the supplies specifically designed for your printer The use of unsuitable materials may
42. dard on all configurations The following additional tray combinations are supported m Tray 3 One 550 Sheet Feeder standard on the Phaser 7400DT printer m Trays 3 and 4 Two 550 Sheet Feeders m Trays 3 5 One 1650 Sheet High Capactiy Feeder standard on the Phaser 7400DX printer m Trays 3 6 One 550 Sheet Feeder and one 1650 Sheet High Capacity Feeder standard on the Phaser 7400DXF printer Finisher The finisher provides stapling saddle stapling and hole punching for a variety of paper and media It is available with either a 2 3 hole punch 110 V finisher or a 4 hole punch 220 V finisher The finisher is standard on Phaser 7400 DXF printers and is optional on all other configurations The finisher requires a hard drive a 550 Sheet Feeder and a 1650 Sheet High Capacity Feeder Memory All configurations have two memory slots supporting 256 MB and 512 MB SODIMM modules up to a maximum of 1 GB Internal Hard Drive The following printing options are available with the optional hard drive m Secure Print Jobs m Proof Print Jobs m Personal Print Jobs m Saved Print Jobs Duplex Unit A Duplex Unit can be added to the Phaser 7400N printer to provide automatic 2 sided printing The Duplex Unit is standard on all other configurations Phaser 7400 Color Printer 1 7 Control Panel Control Panel This section includes Control Panel Features on page 1 8 Control Panel Layout on page 1 9 Menu Map on pag
43. e 1 10 Information Pages on page 1 10 Sample Pages on page 1 10 Control Panel Features The control panel Displays the printer s operating status for example Printing Ready to Print printer errors and warnings Prompts you to load paper order and replace supplies and clear jams Enables you to access tools and information pages to help resolve problems Enables you to change printer and network settings Enables you to access supply status Phaser 7400 Color Printer 1 8 Control Panel Control Panel Layout 7400 006 1 2 4 6 7400 007 1 Status Indicator LED 4 Back button Green Printer is ready to print Returns to the previous menu item Yellow Warning condition printer continues to 5 Up Arrow button print Scrolls upward through the menus Red Startup sequence or error condition 6 Down Arrow button Blinking Printer is busy or warming up Scrolls downward through the menus 2 Graphic display indicates status messages 7 OK button and menus 3 Cancel button Cancels the current print job Accepts the setting selected 8 Help button Displays a help message with information about the printer such as printer status error messages and maintenance information Phaser 7400 Color Printer 1 9 Control Panel Menu Map The Menu Map helps you navigate the control panel menus To print the Menu Map 1 On the control panel select Information and then press the OK button 2
44. e for your connection 1 Connect one end of the USB cable to the printer and turn it on 2 Connect the other end of the USB cable to the computer See also Installing the Printer Drivers on page 2 9 Phaser 7400 Color Printer 2 4 Configuring the Network Address Configuring the Network Address This section includes TCP IP and IP Addresses on page 2 5 Automatically Setting the Printer s IP Address Windows Only on page 2 5 Dynamic Methods of Setting the Printer s IP Address on page 2 6 Manually Setting the Printer s IP Address on page 2 8 TCP IP and IP Addresses If your computer is on a large network contact your network administrator for the appropriate TCP IP addresses and additional configuration information If you are creating your own small Local Area Network or connecting the printer directly to your computer using Ethernet follow the procedure for automatically setting the printer s Internet Protocol IP address PCs and printers primarily use TCP IP protocols to communicate over an Ethernet network With TCP IP protocols each printer and computer must have a unique IP address It is important that the addresses are similar but not the same only the last digit needs to be different For example your printer can have the address 192 168 1 2 while your computer has the address 192 168 1 3 Another device can have the address 192 168 1 4 Generally Macintosh computers use either TCP IP or the EtherTa
45. e in each set of copies Up to 50 sheets can be stapled Rear Inserts one staple in each set of copies Up to 50 sheets can be stapled Dual Inserts two staples in each set of copies Up to 50 sheets can be stapled The stapled edge must be at least 148 mm 5 83 in long m Saddle Staples and folds each set of copies along the center line Up to 10 sheets can be folded and stapled The Booklet option in the printer driver can be used with the Saddle stapling option to print staple and fold the sheets into a booklet For information about printer driver options see the Advanced Features Guide at www xerox com office 7400support Front Rear and Dual stapled copies are sent to the finisher upper output tray Saddle stapled copies are sent to the finisher lower output tray Staple Orientation The sample image in the printer driver shows the location of the staples which changes depending on the orientation of the page and the paper feed direction long edge or short edge feed See also Loading Paper on page 3 8 Phaser 7400 Color Printer 3 53 Choosing Output Options Selecting Stapling from the Printer Driver To select a stapling option for a specific print job Operating System Steps Windows 98 SE 1 Select the Output Options tab Windows Me 2 Select the stapling option from the Stapling drop down list Windows 2000 Windows XP Windows Server 2003 or Windows NT 4 x Mac OS 9 or 1 Inthe Print di
46. e top of the page towards the back of the printer m Do not load more than 50 sheets 7400 218 3 When the control panel prompts you to confirm the type and size of paper in the tray select Change setup and then press the OK button a Select Glossy Paper as the paper type and then press the OK button b Select the appropriate size and then press the OK button 4 Inthe printer driver select Tray 1 as the paper source and or select Glossy Paper as the paper type Phaser 7400 Color Printer 3 44 Printing on Specialty Media Printing Custom Size Paper In addition to the wide variety of standard paper sizes that you can use for printing you can also print on custom size paper within the following dimensions Tray 1 MPT Tray 2 Width 100 320 mm 3 95 12 60 in 100 328 mm 3 95 12 90 in Height 90 1219 mm 3 55 48 00 in 148 457 mm 5 85 18 00 in m Banner size paper paper that is more than 457 mm 18 in long must be printed from Tray 1 MPT m Custom size envelopes must be printed from Tray 1 MPT Printing Custom Size Paper from Tray 1 MPT 1 Open Tray 1 MPT by pulling up and out on the handle and then unfold the two extensions 7400 094 Phaser 7400 Color Printer 3 45 Printing on Specialty Media 2 Insert the paper into Tray 1 MPT and adjust the paper guides to fit against the sheets m The paper can be loaded with either the long or short edge
47. ee also Loading Paper in Tray 1 MPT on page 3 8 Loading Paper in Trays 2 6 on page 3 16 Phaser 7400 Color Printer 3 31 Printing on Specialty Media Printing on Specialty Media This section includes Printing Transparencies on page 3 32 Printing Envelopes on page 3 37 Printing Labels on page 3 40 Printing Glossy Paper on page 42 Printing Custom Size Paper on page 3 45 For information about printing on other types of specialty media see the Advanced Features Guide at www xerox com office 7400support Printing Transparencies Transparencies can be printed from Tray 1 MPT and Tray 2 They should be printed on one side only For best results use only transparencies that are recommended for your printer For more information see the Recommended Media List at www xerox com office 7400support To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Caution Damage caused by using unsupported paper transparencies and other specialty media is not covered by the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Guidelines m Remove all paper before loading transparencies in the tray m Do not load more than 50 transparencies in Tray 1 MPT Do not load more
48. eight less than 111 mm 4 4 in open the left side output tray 7400 012 5 When the control panel prompts you to confirm the type and size of paper in the tray press the OK button to use the current tray setup If you loaded a new size or type of paper in the tray do the following a Select Change setup and then press the OK button b Select the appropriate paper type and then press the OK button c Select the paper size and then press the OK button If you are using Letter or A4 size paper select the paper size without the letters SEF Phaser 7400 Color Printer 3 11 Loading Paper Short Edge Feed Use short edge feed for labels for A6 size paper and for paper that is narrower than 142 mm 5 6 in or longer than 305 mm 12 0 in 1 Open Tray 1 MPT by pulling out on the handle and then unfold the tray extensions 7400 094 2 Load the paper or other media with the short edge against the roller as shown in the following illustrations Forsingle sided printing place the side to be printed faceup with the top of the page entering the printer first Prepunched holes should be towards the front of the printer 7400 249 Phaser 7400 Color Printer 3 12 Loading Paper For automatic two sided printing place side one facedown with the top of the page entering the printer first Prepunched holes should be towards the back of the printer For more information see P
49. el The following table describes the print quality modes Print Quality Mode Type of Print Job Standard General purpose mode for crisp bright color prints at high speed Recommended for most office use and quick prints Enhanced High quality mode for fine lines and sharp text Recommended for detailed prints Photo Highest quality mode for very smooth color shades Recommended for printing photographs or when using graphic arts applications and press matches Automatic Automatically selects the most optimal print quality mode for the paper type selected For example Photo print quality mode is used when printing on glossy paper but Standard print quality mode is used when printing on plain paper This setting is only available in the printer driver Phaser 7400 Color Printer 4 2 Controlling the Quality of Your Prints To select the print quality mode in a supported driver Operating System Steps Windows 98 SE or 1 Select the Setup tab Windows Me 2 Select a print quality mode Windows 2000 1 Select the Paper Quality tab Windows XP Windows Server 2003 or Windows NT 4 x 2 Select a print quality mode Mac OS 9 x pom c Mac OS X version 10 2 and higher In the Print dialog box select General Select Print Quality from the drop down list Select the desired mode for Quality 1 In the Print dialog box select Image Quality from the drop down list 2 Select a
50. elopes with windows metal clasps or adhesives with release strips Padded envelopes Non laser glossy paper Transparencies other than Phaser 35 Series Premium Transparency Film Label stock that has one or more labels removed from a sheet Media that is less than 64 g m 17 Ib Bond or more than 270 g m 100 Ib Cover See also Printing Envelopes on page 3 37 Paper Storage Guidelines Providing good storage conditions for your paper and other media contributes to optimum print quality Store paper in dark cool relatively dry locations Most paper items are susceptible to damage from ultraviolet UV and visible light UV radiation which is emitted by the sun and fluorescent bulbs is particularly damaging to paper items The intensity and length of exposure to visible light on paper items should be reduced as much as possible Maintain constant temperatures and relative humidity Avoid attics kitchens garages and basements for storing paper Inside walls are drier than outside walls where moisture can collect Store paper flat Paper should be stored on pallets cartons shelves or in cabinets Avoid having food or drinks in the area where paper is stored or handled Do not open sealed packages of paper until you are ready to load them into the printer Leave paper in the original packaging For most commercial cut size grades the ream wrapper contains an inner lining that protects the paper from moisture loss or gain Leave
51. er trays 3 8 specialty media 3 32 storage guidelines 3 4 supported for stapling 3 53 supported paper and media 3 3 supported sizes and weights 3 5 transparencies 3 32 usage guidelines 3 3 paper jams 6 2 jams in the finisher 6 36 jams in the printer 6 3 preventing 6 2 parts of the printer 1 2 PCL fonts 1 6 PhaserSMART 1 12 Technical Support 6 64 6 65 photo print quality mode 4 2 PostScript fonts 1 6 preparing the printer for shipment 5 14 Press Match TekColor correction 4 3 print adjusting color 4 3 image is offset 4 14 print job printing options Macintosh 3 27 selecting a print quality mode 4 2 selecting printing options Windows 3 25 Phaser 7400 Color Printer Index 4 print speed maximum 1 6 printer advanced features 1 12 changing or modifying the IP address using CentreWare IS 2 6 cleaning the outside 5 2 configurations 1 6 diagrams 1 2 enabling DHCP 2 6 fonts 1 6 information resources 1 12 location guidelines A 3 maintenance 5 1 maximum print speed 1 6 moving 5 14 A 4 options 1 7 preparing for shipment 5 14 registration 6 65 repacking 5 14 safety clearances A 3 standard features 1 6 supplies 5 12 trays 1 7 upgrades 1 7 user safety A 1 printer driver available 2 9 installing 2 9 Macintosh OS 9 x 2 10 Macintosh OS X version 10 2 and higher 2 11 operating systems 2 9 page description languages 2 9 PCL 2 9 PostScript 2 9 PostScript driver settin
52. ess 2 6 setting the printer s IP address dynamically 2 6 changing the IP address using CentreWare IS 2 6 choosing a network connection 2 3 cleaning the printer 5 2 color sampler pages 1 11 colors adjusting 4 3 all colors too light or too dark 4 12 description 4 3 light or dark lines appear in one color 4 5 shifted or superimposed over another color 4 16 configuring the network address 2 5 connection cable or DSL 2 4 Ethernet 2 3 standalone network 2 4 USB 2 4 consumables 5 12 control panel 1 8 error and warning messages 6 63 features and layout 1 8 information pages 1 10 Menu Map 1 10 printing sample pages 1 10 control panel layout 1 9 custom size paper printing 3 45 printing from Tray 1 MPT 3 45 printing from Tray 2 3 48 supported for Tray 1 MPT 3 6 supported for Trays 2 6 3 7 D dark lines in one color 4 5 database local Domain Name Service DNS name space 2 7 default router gateway address 2 6 DHCP enable for Dynamic Domain Name Service DDNS 2 7 enabled by default on Phaser printers 2 6 enabling on the printer 2 6 manually setting the printer s IP address 2 8 setting the printer s IP address dynamically 2 6 Phaser 7400 Color Printer Index 1 Domain Name Service DNS local domain name space database 2 7 using host names 2 7 drivers available 2 9 installing 2 9 Macintosh OS 9 x 2 10 Macintosh OS X version 10 2 and higher 2 11 PCL 2 9 PostScript 2 9
53. f the Software and Documentation CD ROM is not available you can download the latest driver from www xerox com office drivers Phaser 7400 Color Printer 2 2 Setting Up the Network Setting Up the Network This section includes m Choosing a Connection Method on page 2 3 m Connecting via Ethernet Recommended on page 2 3 m Connecting via USB on page 2 4 Choosing a Connection Method Connect the printer to the network via Ethernet or USB Hardware and cabling requirements vary for the different connection methods Cabling and hardware are generally not included with your printer and must be purchased separately Connecting via Ethernet Recommended Ethernet can be used for one or more computers It supports many printers and systems on an Ethernet network An Ethernet connection is recommended because it is faster than a USB connection It also allows you direct access to CentreWare Internet Services IS CentreWare IS provides a simple interface that enables you to manage configure and monitor networked printers from your desktop using an embedded web server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help Network Connection Depending on your particular setup the following hardware and cabling is required for Ethernet m If you are connecting to one computer an Ethernet RJ 45 crossover cable is required m If you are connecting to one or more c
54. fic Tray and then select Tray 1 MPT from the list Select Manual Feed and then click OK to save the driver settings Submit your print job When prompted by the control panel remove the paper from Tray 1 MPT Load the appropriate paper for your job into the tray Selecting Manual Feed Using Macintosh To select this option using Macintosh 1 Inthe Print dialog box select Paper Feed from the drop down list 2 Select Manual Feed in the All pages from drop down list 3 Submit your print job 4 When prompted by the control panel remove the paper from Tray 1 MPT 5 Load the appropriate paper for your job into the tray See also Loading Paper in Tray 1 MPT on page 3 8 Phaser 7400 Color Printer 3 15 Loading Paper Loading Paper in Trays 2 6 Use Trays 2 6 for a wide range of paper and media types including m Plain paper colored paper preprinted paper prepunched paper 64 105 g n 17 28 Ib Bond 22 39 Ib Cover Heavy plain paper letterhead 106 128 g m 29 34 lb Bond 40 47 Ib Cover Thin card stock 129 188 g m 35 50 Ib Bond 48 69 Ib Cover Thick card stock 189 216 g m 51 57 Ib Bond 70 80 Ib Cover Transparencies Tray 2 only See also Supported Paper Sizes and Weights for Trays 2 6 on page 3 7 Long Edge Feed Use long edge feed for all supported paper types and sizes except A6 size paper and paper that is longer than 328 mm 12 9 in To load paper or other media in
55. finished entering the settings Phaser 7400 Color Printer 2 7 Configuring the Network Address Manually Setting the Printer s IP Address Note Verify that your computer has a properly configured IP address for your network Contact your network administrator for more information If you are on a network without a DNS server or in an environment where the network administrator assigns printer IP addresses you can use this method to manually set the IP address Manually setting the IP address overrides DHCP and AutoIP Alternatively if you are in a small office with a single PC and use a dialup modem connection you can manually set the IP address On the control panel select Printer Setup and then press the OK button Select Connection Setup and then press the OK button Select Network Setup and then press the OK button Select TCP IP Setup and then press the OK button Select DHCP BOOTP and then press the OK button to select Off Select TCP IP Address and then press the OK button Enter the printer s IP address and then press the OK button rr re YS Phaser 7400 Color Printer 2 8 Installing the Printer Drivers Installing the Printer Drivers This section includes Available Drivers Available Drivers on page 2 9 Windows 98 SE or Later and Windows 2000 or Later on page 2 10 Macintosh OS 9 x on page 2 10 Macintosh OS X Version 10 2 and Higher on page 2 11 To access special printing options use a Xerox
56. gs Macintosh 3 27 printing options Windows 3 25 selecting an output tray 3 51 3 52 selecting hole punching 3 55 selecting stapling options 3 54 UNIX 2 9 Windows 2000 or later 2 10 Windows 98 SE or later 2 10 Xerox Support Centre 1 13 Index printing 2 sided document 3 29 basics 3 2 binding edge options 3 30 custom size paper 3 45 envelopes 3 37 glossy paper 3 42 job options Macintosh 3 27 job options Windows 3 25 labels 3 40 loading paper 3 8 output options 3 50 safety guidelines A 5 selecting 2 sided printing 3 30 selecting preferences Windows 3 24 specialty media 3 32 supported paper and media 3 3 transparencies 3 32 two sided pages 3 29 PrintingScout Alerts 6 64 print quality modes 4 2 print quality problems all colors tool light or too dark 4 12 color is shifted or superimposed over another 4 16 dark lines smudges or streaks 4 9 fusing is incomplete 4 15 light or dark lines in one color 4 5 print image is offset 4 14 printed area does not fit on the page 4 20 repeating defects 4 13 solving 4 5 punch waste emptying 5 10 punching options 3 54 R rear stapling option 3 53 recycling supplies 5 13 6 65 repacking the printer 5 14 preparing for shipment 5 14 repeating defects 4 13 router address IP address 2 6 routine maintenance 5 1 routine maintenance items ordering 5 12 Phaser 7400 Color Printer Index 5 S saddle stitch stapling option 3 53
57. he installer does not launch do the following a Click Start and then click Run b Inthe Run window type CD drive gt INSTALL EXE 2 Select your desired language from the list Select Install Printer Driver 4 Select the installation method you want to use and then follow the onscreen instructions See also Advanced Features Guide at www xerox com office 7400support Knowledge Base at www xerox com office 7400support Macintosh OS 9 x USB A USB connected printer does not display in the Chooser To create a desktop USB printer 1 Insert the Software and Documentation CD ROM into the CD ROM drive 2 Use the Desktop Printer Utility to create a desktop USB printer The utility is located in the PhaserTools folder that is created during the software installation See also Advanced Features Guide at www xerox com office 7400support Knowledge Base at www xerox com office 7400support EtherTalk Note If you use EtherTalk Macintosh computers do not require IP addresses Follow these steps to install the printer driver 1 Open the AppleTalk Control Panel 2 Verify that the Ethernet port is the selected network port 3 Double click the installer on the Software and Documentation CD ROM to install the printer driver 4 Open the Chooser and then click the LaserWriter driver 5 From the right column of the Chooser select the printer and then click Create to create the desktop printer Phaser 74
58. hen press the OK button In the printer driver select Tray 1 as the paper source and or select Labels as the paper type Printing Glossy Paper Glossy paper within the weight range 120 160 g m can be printed from Tray 1 MPT It should be printed on one side only To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies Guidelines Do not open sealed packages of glossy paper until you are ready to load them into the printer Leave glossy paper in the original wrapper and leave the packages in the shipping carton until ready to use Remove all other paper from the tray before loading glossy paper Load only the amount of glossy paper you are planning to use Do not leave glossy paper in the tray when you are finished printing Reinsert unused glossy paper in the original wrapper and seal Rotate stock frequently Long periods of storage in extreme conditions can cause glossy paper to curl and jam the printer Phaser 7400 Color Printer 3 42 Printing on Specialty Media Printing Glossy Paper from Tray 1 MPT 1 Open Tray 1 MPT by pulling up and out on the handle and then unfold the two extensions 7400 094 Phaser 7400 Color Printer 3 43 Printing on Specialty Media 2 Insert the paper into the tray and adjust the paper guides to fit the paper m Place the side to be printed faceup with the long edge against the roller and th
59. id touching or handling the LED bars Phaser 7400 Color Printer 6 3 Clearing Paper Jams 2 Grasp the handle of the imaging unit basket and lift the basket 3 If jammed paper is present under the imaging units carefully remove it 7400 057 Phaser 7400 Color Printer 6 4 4 Lower the imaging unit basket back into the locked position Le 7400 064 Phaser 7400 Color Printer 6 5 Clearing Paper Jams Clearing Paper Jams 6 If the jam persists fold in the Tray 1 MPT tray extensions and close the tray 7400 254 7400 040 Phaser 7400 Color Printer 6 6 Clearing Paper Jams 8 Carefully remove the jammed paper 9 Close Door A 10 If you closed Tray 1 MPT open it bi VJ s LAS jum f a N A AY d M A t 7400 094 A X Phaser 7400 Color Printer 6 7 Clearing Paper Jams Jam in Fuser or Jam at Duplex Entrance Follow these steps to clear the jam 1 Lift the latch on the front of the printer to open the top cover 7400 055 Caution Avoid touching or handling the LED bars 2 Move the fuser locking lever to the right to the unlocked position 7400 104 Phaser 7400 Color Printer 6 8 Clearing Paper Jams 3 Grasp the fuser by the handle and lift the fuser out of the printer
60. inting Glossy Paper ccsee cete saa sed ela wah e Rs 3 42 Printing Custom Size Paper acess deal rap e RE AR ee eee ee 3 45 Choosing Output Options 0 0 eee eee 3 50 Output Tray Guidelines 0 0 cette enna 3 50 Offsetting Output 1 cotes PR Rn arce Dep eke hehe dg 3 52 Stapling Output i be cee e Rake br err e RR EE E ehe 3 53 Using the Hole Puncher cosas Ree ERR Ea cR RE Es 3 54 4 Print Quality Controlling the Quality of Your Prints 2 0 eee eee ee 4 2 Selecting a Print Quality Mode 1 0 0 eee eee eee eee 4 2 Adjusting Color 22a de bed RERO eee se ERE E Rd eds 4 3 Phaser 7400 Color Printer ii Contents Solving Print Quality Problems 0 0 eee ccc ene eens 4 5 Light or Dark Lines or Smudges in One Color 0 0 00 e ee eee eee ee 4 5 Dark Lines Smudges or Streaks Through All Colors sls esses 4 9 All Colors Are Too Light or Too Dark 2 0 2 eee 4 12 Repeating Detects eed oe wow ee ee e Oh age eol ba wal Re eae 4 13 Print Image Is Offset acus ket esa ck Uni an dba ted Ses a oe 4 14 Fusing Is Incomplete or Toner Is Flaking 0 0 0 0 cece eee eee 4 15 Color Misregistration se seins eect tenn nea 4 16 Printed Area Does Not Fit on the Paper or Margins Are Incorrect 4 20 5 Maintenance Cleaning the Printer 12k dis Pie P eiberxud ei eed deu nia RR x 5 2 Cleaning the Outside of the Printer 5 2 Cleaning the LEDS i ciet e E
61. isher Door G Follow these steps to clear the jam 1 Press the button at the top of the finisher near Door J and slide the finisher away from the finisher base 37 IT I M LL I o e eo Phaser 7400 Color Printer 6 54 Clearing Paper Jams 2 Open Door G on the right side of the finisher Ws V 7v 7v 7400 088 3 If jammed paper is present carefully remove it T 7400 089 Phaser 7400 Color Printer 6 55 Clearing Paper Jams 4 Close Door G 7400 090 5 Close the finisher b 6 Ifthe jam persists do the following a Open Door J on the front of the finisher 7400 084 Phaser 7400 Color Printer 6 56 Clearing Paper Jams b Grasp the handle and pull the stapler out of the finisher 7400 034 c Carefully remove the jammed paper 7400 244 Phaser 7400 Color Printer 6 57 Clearing Paper Jams d Push the stapler back into the finisher e Close Door J 7400 242 7400 087 Phaser 7400 Color Printer 6 58 Clearing Paper Jams Jam at Finisher Door H Follow these steps to clear the jam 1 Open Door H at the top of the finisher 7400 080 S 2 Carefully remove the jammed paper NS d NES S 7400 081
62. kaging until ready to use Return any unused sheets of labels to the original packaging and reseal it m Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions may cause print quality problems or cause them to jam in the printer m Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam the printer Printing Labels from Tray 1 MPT 1 Open Tray 1 MPT by pulling up and out on the handle and then unfold the two extensions 7400 094 Phaser 7400 Color Printer 3 40 Printing on Specialty Media 2 Insert the labels into the tray m Place the side to be printed faceup with the top of the sheet entering the printer first 7400 265 Caution Do not load paper or media past the fill line indicated on the tray Overloading the tray may cause jams 3 Adjust the paper guides to match the size of the sheets 7400 155 Phaser 7400 Color Printer 3 4 4 Printing on Specialty Media When the control panel prompts you to confirm the type and size of paper in the tray select Change setup and then press the OK button a Select Labels as the paper type and then press the OK button Note If you are printing on unusually heavy labels select Heavy Labels For more information see Supported Paper and Media on page 3 3 b Select either Letter SEF or A4 SEF and t
63. l information about the message or menu displayed The Help button is labeled with a symbol 7400 008 Phaser 7400 Color Printer 6 63 Getting Help PhaserSMART Technical Support PhaserSMART Technical Support is an automated internet based support system that uses your default web browser to send diagnostic information from your printer to the Xerox website for analysis PhaserSMART Technical Support examines the information diagnoses the problem and proposes a solution If the problem is not resolved with the solution PhaserSMART Technical Support assists you in opening a Service Request with Xerox Customer Support To access PhaserSsMART Technical Support 1 Open your browser and go to www phaserSMART com 2 Enter your printer s IP address in the browser window 3 Follow the instructions on the screen PrintingScout Alerts PrintingScout is a tool that is installed with your Xerox printer driver It automatically checks the printer status when you send a print job If the printer is unable to print your job PrintingScout automatically displays an alert on your computer screen to let you know that the printer needs attention Click the alert to view instructions explaining how to fix the problem Phaser 7400 Color Printer 6 64 Web Links Getting Help Xerox provides several websites that offer additional help on your Phaser 7400 Color Printer A set of Xerox links is installed in your web browser s Fav
64. learing Paper Jams on page 6 2 m Getting Help on page 6 63 See also Print Quality on page 4 1 Troubleshooting video tutorials at www xerox com office 7400support Phaser 7400 Color Printer 6 1 Clearing Paper Jams Clearing Paper Jams This section includes m Preventing Jams on page 6 2 m Jams in the Printer on page 6 3 m Jams in the Finisher on page 6 36 Note For safety information see User Safety on page A 1 Preventing Jams To reduce the frequency of paper jams follow the guidelines and instructions in the Printing Basics chapter of this guide It includes information about supported paper and other media guidelines for paper and media usage and instructions for properly loading paper and media in the trays Do not overload the paper trays Phaser 7400 Color Printer 6 2 Clearing Paper Jams Jams in the Printer This section includes Jam Under Imaging Units on page 6 3 Jam in Fuser or Jam at Duplex Entrance on page 6 8 Jam in Duplex Unit on page 6 13 Jam at Door A or Misfeed at Tray 1 MPT on page 6 19 Jam at Door B or Misfeed at Tray 2 on page 6 24 Jam at Door C or Misfeed at Trays 3 6 on page 6 27 Jam at Door D on page 6 30 Jam at Door E on page 6 33 Jam Under Imaging Units Follow these steps to clear the jam 1 Liftthe latch on the front of the printer to open the top cover and raise it to its fully open position 7400 055 Caution To prevent print quality problems avo
65. lk protocol to talk to a networked printer For Mac OS X systems TCP IP is preferred Unlike TCP IP however EtherTalk does not require printers or computers to have IP addresses Many networks have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically programs an IP address into every PC and printer on the network that is configured to use DHCP A DHCP server is built into most cable and DSL routers If you use a cable or DSL router see your router s documentation for information on IP addressing See also Knowledge Base at www xerox com office 7400support Automatically Setting the Printer s IP Address Windows Only If the printer is connected to a small established TCP IP network without a DHCP server use the installer on the Software and Documentation CD ROM to detect or assign an IP address to your printer For further instructions insert the Software and Documentation CD ROM into your computer s CD ROM drive After the Installer launches follow the prompts for installation Note For the automatic Installer to function the printer must be connected to an established TCP IP network Phaser 7400 Color Printer 2 5 Configuring the Network Address Dynamic Methods of Setting the Printer s IP Address Set the printer s IP address using any of the following methods DHCP is enabled by default on all Phaser printers m DHCP m CentreWare IS m AutoIP Information Required for Manual IP Add
66. nder Office Color or Press Match Windows XP Windows Server 2003 or Windows NT 4 x Mac OS 9 x 1 Inthe Print dialog box select General 2 Select TekColor from the drop down list 3 Select the desired color correction for Color Mac OS X version 1 Inthe Print dialog box select Image Quality from the drop down list 10 2 and higher 2 Select the desired color correction from the Color Correction drop down list See also Knowledge Base at www xerox com office 7400support Phaser 7400 Color Printer 4 4 Solving Print Quality Problems Solving Print Quality Problems This section includes Light or Dark Lines or Smudges in One Color on page 4 5 Dark Lines Smudges or Streaks Through All Colors on page 4 9 All Colors Are Too Light or Too Dark on page 4 12 Repeating Defects on page 4 13 Print Image Is Offset on page 4 14 Fusing Is Incomplete or Toner Is Flaking on page 4 15 Color Misregistration on page 4 16 Printed Area Does Not Fit on the Paper or Margins Are Incorrect on page 4 20 See also Knowledge Base at www xerox com office 7400support Light or Dark Lines or Smudges in One Color Problem Thin light or white lines appear in only Thin dark lines or smudges appear in one color only one color when a light color is faded or blended with black Print a copy of the color test pages to determine whether the problem is in one color or more than one color 1 On the control panel select Troublesh
67. ng 3 30 loading paper 3 8 manual feed 3 15 printing custom size paper 3 45 printing envelopes 3 37 printing glossy paper 3 43 printing labels 3 40 printing transparencies 3 33 supported paper sizes and weights 3 6 Tray 2 printing custom size paper 3 48 printing transparencies 3 34 trays offsetting output 3 52 options 1 7 output guidelines 3 50 Trays 2 n 2 sided printing 3 30 loading paper 3 16 supported paper sizes and weights 3 7 Phaser 7400 Color Printer Index 6 troubleshooting all colors too light or too dark 4 12 color is shifted or superimposed over another 4 16 controlling the quality of your prints 4 2 dark lines smudges or streaks in all colors 4 9 fusing is incomplete 4 15 light or dark lines in one color 4 5 paper jams 6 2 PhaserSMART 1 12 print image is offset 4 14 printed area does not fit on the paper 4 20 repeating defects 4 13 solving print quality problems 4 5 Technical Support 1 12 U unacceptable paper and media 3 4 upgrades printer upgrade kits 1 7 USB connection 2 4 using host names with Domain Name Service DNS 2 7 W waste punch box emptying 5 10 waste toner cartridge ordering supplies 5 12 web site resources 6 65 Windows install printer drivers for Windows 2000 or later 2 10 install printer drivers for Windows 98 SE or later 2 10 Windows PostScript driver 2 9 Windows printer drivers printing options 3 25 selecting job options
68. ng insert side one faceup with the top of the page on the right side of the tray Prepunched holes should be towards the back of the tray For more information see Printing on Both Sides of the Paper on page 3 29 7400 165 7400 023 Phaser 7400 Color Printer 3 22 Loading Paper 6 If you changed the type of paper in the tray do the following At the control panel select Paper Tray Setup and then press the OK button b Select Tray N Paper and then press the OK button c Select Change setup and then press the OK button d Select the appropriate paper type and then press the OK button Caution Setting the appropriate paper type improves print quality and avoids damage to the printer e For Tray 2 select the appropriate paper size and then press the OK button If you are using Letter or A4 size paper select the paper size with the letters SEF See also Printing on Specialty Media on page 3 32 Printing Custom Size Paper on page 3 45 Phaser 7400 Color Printer 3 23 Selecting Printing Options Selecting Printing Options This section includes m Selecting Printing Preferences Windows on page 3 24 m Selecting Printing Options for an Individual Job Windows on page 3 25 m Selecting Printing Options for an Individual Job Macintosh on page 3 27 See also Advanced Features Guide at www xerox com office 7400support Selecting Printing Preferences Windows Printer preferences control all of
69. ng Paper Jams g Close Door J 7400 087 Jam at Finisher Upper Output Tray Follow these steps to clear the jam 1 If paper is jammed in the finisher output tray remove it 7400 079 Phaser 7400 Color Printer 6 41 Clearing Paper Jams 2 Open Door H at the top of the finisher A 7400 081 4 Close Door H UX 7400 082 Phaser 7400 Color Printer 6 42 Clearing Paper Jams Jam at Finisher Punch Unit Follow these steps to clear the jam 1 Press the button on the front of the finisher near Door J and slide the finisher away from the finisher base 37 IT I M LL I o e eo Phaser 7400 Color Printer 6 43 Clearing Paper Jams 2 Rotate the wheel on the top left inside of the finisher Align the arrow tab on the wheel with the mark on the finisher 3 Open Door H at the top of the finisher Phaser 7400 Color Printer 6 44 Clearing Paper Jams 4 Carefully remove the jammed paper a 2203 KS c 7400 081 5 Close Door H 6 Close the finisher b Phaser 7400 Color Printer 6 45 Clearing Paper Jams Jam Inside Finisher Follow these steps to clear the jam 1 Press the button at the top of the finisher near Door J and slide the finisher away from the finisher base 37 IT I M LL I o e eo Phaser 7400 Color Printer 6 46 Clearing Paper Jams
70. nter 3 5 Offsetting Outp ut Choosing Output Options When you send output to the Top Output Tray or the Finisher Output Tray the copies or jobs can be offset in the tray Offsetting shifts the pages in the output tray for each job or each copy of a collated job 7400 031 Note Offset output is not available in the left side output tray Selecting Offsetting from the Printer Driver To select offsetting for a specific print job Operating System Steps Windows 2000 1 Select the Layout tab Scie ES 5008 2 Click the Advanced button DESNE SEEI 3 Set Offset Collated Sets to On Mac OS 9 or 1 Inthe Print dialog box select Finishing Options from the drop down Mac OS X version 10 2 and higher list Click Offset Collated Sets to select it Phaser 7400 Color Printer 3 52 Choosing Output Options Stapling Output If your printer has a finisher you can have each set of copies stapled Stapled output is delivered to the finisher output tray Stapling is supported for the following paper sizes and weights m Paper up to 305 mm 12 in wide m Paper within the weight range 64 120 g m 17 31 Ib Bond 24 43 Ib Cover Stapling is not supported for specialty media including envelopes transparencies glossy paper and labels Stapling Options The following stapling options are available from the printer driver None Factory default Print copies are not stapled Front Inserts one stapl
71. oating at the bottom of the unit and lift it high enough to visually inspect it 7400 162 Caution Do not touch the shiny coating of the imaging unit Phaser 7400 Color Printer 4 8 Solving Print Quality Problems 7 Ifthe shiny coating has scratches or damage that align with the print defect replace the imaging unit Note Some slight scratching is normal Dark Lines Smudges or Streaks Through All Colors Problem The page has dark lines smudges or streaks in all colors 7400 209 Solution m Verify that the paper you are using is the correct type for the printer See Supported Paper and Media on page 3 3 m Verify that the paper is properly loaded in the tray and the correct paper type is selected in the Paper Tray Setup menu See Loading Paper on page 3 8 If the problem persists 1 On the control panel select Troubleshooting and then press the OK button 2 Select Print Quality Problems and then press the OK button 3 Select Color Test Pages and then press the OK button to print the test pages m Ifthe problem appears in all colors on the test pages continue with the solution in this section m If the problem appears in one color on the test pages see Light or Dark Lines or Smudges in One Color on page 4 5 Phaser 7400 Color Printer 4 9 4 oe 10 11 Solving Print Quality Problems Open the top cover and verify that the levers on the fuser are in the locked position Cl
72. omputers with a hub an Ethernet hub and two twisted pair category 5 RJ 45 cables are required m If you are connecting to one or more computers using a cable or DSL router a cable or DSL router and two or more twisted pair category 5 RJ 45 cables are required One cable for each device m If you are connecting to one or more computers with a hub connect the computer to the hub with one cable and then connect the printer to the hub with the second cable Connect to any port on the hub except the uplink port TCP IP and EtherTalk are the most common protocols used with Ethernet To print using a TCP IP protocol each computer and printer requires a unique IP address See also Configuring the Network Address on page 2 5 Installing the Printer Drivers on page 2 9 Phaser 7400 Color Printer 2 3 Setting Up the Network Standalone Cable or DSL Network Connection See also Knowledge Base at www xerox com office 7400support Connecting via USB If you are connecting to one computer a USB connection offers fast data speeds However a USB connection is not as fast as an Ethernet connection To use USB PC users must have Microsoft Windows 98 SE Windows Me Windows XP or Windows 2000 Macintosh users must use Mac OS 9 x and higher USB Connection A USB connection requires a standard A B USB cable This cable is not included with your printer and must be purchased separately Verify that you are using the correct USB cabl
73. on See also Loading Paper on page 3 8 Phaser 7400 Color Printer 3 54 Choosing Output Options Selecting Hole Punching from the Printer Driver To select a hole punching option for a specific print job Operating System Steps Windows 98 SE Windows Me Windows 2000 Windows XP Windows Server 2003 or Windows NT 4 x 1 Select the Output Options tab 2 Select the number of holes from the Hole Punching drop down list 3 Select Finisher Output Tray from the Paper Destination drop down list Mac OS 9 or Mac OS X version 10 2 and higher 1 Inthe Print dialog box select Finishing Options from the drop down list 2 Select the number of holes under Hole Punching 3 Select Finisher Output Tray from the Paper Destination drop down list Phaser 7400 Color Printer 3 55 Print Quality This chapter includes m Controlling the Quality of Your Prints on page 4 2 m Solving Print Quality Problems on page 4 5 Phaser 7400 Color Printer 4 Controlling the Quality of Your Prints Controlling the Quality of Your Prints This section includes m Selecting a Print Quality Mode on page 4 2 m Adjusting Color on page 4 3 Selecting a Print Quality Mode The print quality mode and TekColor correction directly control the quality of your prints The print quality mode and paper type directly control the print speed You can change these settings in the printer driver or on the control pan
74. on page 6 52 Jam at Finisher Door G on page 6 54 Jam at Finisher Door H on page 6 59 Jam at Finisher Stapler or Finisher Saddle Stapler Follow these steps to clear the jam 1 Press the button at the top of the finisher near Door J and slide the finisher away from the finisher base Phaser 7400 Color Printer 6 36 Clearing Paper Jams 2 Open Door G on the left inside of the finisher Ws V 7v 7v 7400 088 3 If jammed paper is present carefully remove it T 7400 089 Phaser 7400 Color Printer 6 37 Clearing Paper Jams 4 Close Door G 7400 090 5 Close the finisher b 6 Ifthe jam persists do the following a Open Door J on the front of the finisher 7400 084 Phaser 7400 Color Printer 6 38 Clearing Paper Jams b Turn the lower knob clockwise to eject any jammed paper 7400 085 c Remove the paper 7400 086 d Grasp the handle and pull the stapler out of the finisher 7400 034 Phaser 7400 Color Printer 6 39 Clearing Paper Jams e Ifjammed paper is present carefully remove it 7400 244 f Push the stapler back into the finisher 7400 242 Phaser 7400 Color Printer 6 40 Cleari
75. ong edge against the roller and the top of the page towards the back of the printer m Short Edge Feed Insert side one facedown with the short edge against the roller and the top of the page entering the printer first Trays 2 6 m Long Edge Feed Insert side one faceup with the top of the paper at the back of the tray m Short Edge Feed Insert side one faceup with the top of the page on the right side of the tray 2 Inthe printer driver select 2 sided printing The location of the selection depends on your computer s operating system Phaser 7400 Color Printer 3 30 Printing on Both Sides of the Paper To select automatic 2 sided printing Operating System Steps Windows 98 SE or 1 Select the Setup tab Windows Me 2 Select Print on 2 Sides 3 Select or deselect Bind On Top Edge Windows 2000 Windows XP or Windows Server 2003 Select the Layout tab Select either Flip On Long Edge or Flip On Short Edge under Print On Both Sides Duplex Windows NT 4 x 1 Select the Page Setup tab Select either Flip on Long Edge or Flip on Short Edge under Print On Both Sides Duplex Printing Mac OS 9 x Pe In the Print dialog box select Layout Select Print on Both Sides Click the Binding icon that matches the edge to bind Mac OS X version 10 2 and higher P In the Print dialog box select Duplex Select Print on Both Sides Click the Binding icon that matches the edge to bind S
76. ons for Moving the Printer on page 5 14 m Moving the Printer Within the Office on page 5 14 m Preparing the Printer for Shipment on page 5 14 See also User Safety on page A 1 Precautions for Moving the Printer To view precautions and guidelines for safely moving your printer see the User Safety appendix in this user guide Moving the Printer Within the Office The printer can be safely moved from one location within an office to another as long as it travels in an upright position gently over smooth surfaces Any jarring movement such as pushing the printer over a raised door threshold or across a parking lot can damage the printer Preparing the Printer for Shipment Repack the printer using the original packing material and boxes or a Xerox repackaging kit Additional instructions for repacking the printer are provided in the repackaging kit If you do not have all the original packaging or are unable to repackage the printer contact your local Xerox service representative Caution Damage to the printer resulting from improper moving or failure to repackage the printer properly for shipment is not covered by the warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Phaser 7400 Color Printer 5 14 Troubleshooting This chapter includes m C
77. ontrol panel displays a warning when the supply nears its replacement time Verify that you have replacements on hand It is important to order these supplies when the messages first appear to avoid interruptions to your printing The control panel displays an error message when the supply must be replaced To view the current status of your printer supplies print the Supplies Usage page 1 On the control panel select Information and then press the OK button 2 Select Supplies Info and then press the OK button 3 Select Supplies Usage Page to print Phaser 7400 Color Printer 5 12 Ordering Supplies To order supplies and accessories contact your local reseller or go to the Xerox Supplies website at www xerox com office 7400supplies Caution Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreements and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Recycling Supplies For information on Xerox supplies recycling programs go to www xerox com gwa Phaser 7400 Color Printer 5 13 Moving and Repacking the Printer Moving and Repacking the Printer This section includes m Precauti
78. ooting and then press the OK button 2 Select Print Quality Problems and then press the OK button 3 Select Color Test Pages and then press the OK button to print the test pages m Ifthe problem appears in one color on the test pages continue with the solution in this section m Ifthe problem appears in more than one color on the test pages see Dark Lines Smudges or Streaks Through All Colors on page 4 9 Phaser 7400 Color Printer 4 5 Solving Print Quality Problems Solution 1 Open the top cover 7400 055 Caution Do not leave the top cover open for more than 10 minutes without covering the imaging units as damage could result Use the dark bag that came with the imaging unit or Opaque paper as a cover dT kn e aro DR n oe J E x Phaser 7400 Color Printer 4 6 Solving Print Quality Problems 2 Clean the LED bar for the problem color using the cleaning pad supplied with each new toner cartridge or with a soft clean cloth E FENN 4 Ifthe problem persists after cleaning the LED bars check the toner for the problem color Replace the toner if low Phaser 7400 Color Printer 4 7 Solving Print Quality Problems 5 Ifthe problem persists lift out the imaging unit for the problem color keeping the toner cartridge installed 7400 174 6 To avoid toner spills hold the imaging unit in an upright position Slide the cover away from the shiny c
79. orites folder when you install the Xerox printer drivers on your computer The Troubleshooting tab in your Windows printer driver also includes useful links Use the following websites to obtain more information Resource Link PhaserSMART Technical Support automatically diagnoses problems on your networked printer and proposes solutions www phasersmart com Technical support information for your printer includes online Technical Support Recommended Media List Knowledge Base driver downloads documentation video tutorials and much more www xerox com office 7400support Supplies for your printer www xerox com office 7400supplies A resource for tools and information such as interactive tutorials printing templates helpful tips and customized features to meet your individual needs www colorconnection xerox com Local sales and support center www xerox com office contacts Printer registration www xerox com office register Material Safety Data Sheets English only identify materials and provide information on safely handling and storing hazardous materials www xerox com office msds Information about recycling supplies www xerox com gwa Phaser 7400 Color Printer 6 65 User Safety Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures
80. ose the top cover On the control panel select Troubleshooting and then press the OK button Select Print Quality Issues and then press the OK button Select Remove Print Smears and then press the OK button Five cleaning pages will run through the printer Repeat Steps 3 5 until the pages come out clean If the problem persists replace the fuser If the problem persists after replacing the fuser open the top cover 7400 055 Phaser 7400 Color Printer 4 10 Solving Print Quality Problems 12 Grasp the imaging unit basket handle and lift up the basket 7400 241 Phaser 7400 Color Printer 4 11 Solving Print Quality Problems All Colors Are Too Light or Too Dark Problem Colors appear faded or too dark Solution 1 Use a different TekColor correction in the printer driver Note Setting the TekColor correction to Automatic produces the best results for most documents 2 If the problem continues in the Xerox printer driver Windows 2000 or later select the TekColor tab click the More Options button and then adjust the Lightness level 3 Ifthe problem continues calibrate the colors using the procedures on the Color Calibration Tutorial page To print the Color Calibration Tutorial page a pap Select Troubleshooting and then press the OK button Select Print Quality Problems and then press the OK button Select Calibrate Colors and then press the OK
81. osh Mac OS TrueType Apple Chancery Chicago Geneva Monaco New York and QuickDraw are trademarks of Apple Computer Inc in the United States and or other countries Marigold and Oxford are trademarks of Alpha Omega Typography Avery is a trademark of Avery Dennison Corporation HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries Hoefler Text was designed by the Hoefler Type Foundry IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries ITC Avant Guard Gothic ITC Bookman ITC Lubalin Graph ITC Mona Lisa ITC Symbol ITC Zapf Chancery and ITC Zapf Dingbats are trademarks of International Typeface Corporation Bernhard Modern Clarendon Coronet Helvetica New Century Schoolbook Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidiaries Macromedia and Flash are trademarks of Macromedia Inc Windows Windows NT Windows Server and Wingdings are trademarks of Microsoft Corporation in the United States and or other countries Albertus Arial Gill Sans Joanna and Times New Roman are trademarks of Monotype Imaging Inc Antique Olive is a trademark of M Olive Eurostile is a trademark of Nebiolo Novell NetWare NDPS Nps Novell Directory Services j I
82. press the OK button Select Change Setup and then press the OK button Select Special as the paper type and then press the OK button Select Continue and then press the OK button Select a paper type that is heavier than the current tray setting and then press the OK button Note Special paper types from lightest to heaviest are Light Paper Medium Light Paper Medium Paper Medium Heavy Paper Heavy Paper Thin Card Stock Thick Card Stock Extra Thick Card Stock If prompted select the appropriate paper size and then press the OK button Phaser 7400 Color Printer 4 15 Solving Print Quality Problems Color Misregistration Problem Color has shifted outside of the expected print area or has been superimposed over another color area 7400 213 Solution 1 Turn the printer off AN LS ky R Sy Yj SS Ra QIN S S 3 S V f A A 7400 188 Phaser 7400 Color Printer 4 16 Solving Print Quality Problems 2 Open the top cover 7400 055 Caution Do not leave the top cover open for more than 10 minutes without covering the imaging units as damage could result Use the dark bag that came with the imaging unit or dark paper as a cover 7400 199 Phaser 7400 Color Printer 4 17 Solving Print Quality Problems 3 Inspect the four LED bars for any foreign material Phaser 7400 Color Printer 4 18 Solving Print Quality
83. r Printer 6 25 Clearing Paper Jams 6 If the jam persists do the following a Pull out Tray 2 and remove the jammed paper 7400 166 7 Verify that the paper is properly loaded in the tray and that the paper guides are adjusted to fit the paper 8 Push the tray back into the printer 7400 023 See also Loading Paper in Trays 2 6 on page 3 16 Phaser 7400 Color Printer 6 26 Clearing Paper Jams Jam at Door C or Misfeed at Trays 3 6 Follow these steps to clear the jam 1 Open Door C for the indicated tray and all of the trays above it 7400 182 2 Q7 SES SSFA PME 7400 231 Phaser 7400 Color Printer 6 27 Clearing Paper Jams 3 Close Door C 4 If the jam persists pull out the indicated tray and remove the jammed paper 5 Verify that the paper is properly loaded in the tray and that the paper guides are adjusted to fit the paper Phaser 7400 Color Printer 6 28 Clearing Paper Jams 6 Push the tray back into the printer 7400 181 See also Loading Paper in Trays 2 6 on page 3 16 Phaser 7400 Color Printer Clearing Paper Jams Jam at Door D Follow these steps to clear the jam 1 Ifthe printer has a finisher press the lower lever on the front of the finisher base and slide the finisher away f
84. r ope e re AR t RR 5 3 Adding Staples sederet EREXIT en aeuo tees d Top b vid 5 5 Emptying the Punch Waste Box sse 5 10 Ordering Supplies risa taam alex UR ERa CR Ue aed BE ER p ed 5 12 Consumables ics ces bias cet bee eee bee debt eR bbe ERI ER ee es 5 12 Routine Maintenance Items 0 0 eee eee eee ene 5 12 When to Order Supplies 0 0 0 ee eee eens 5 12 Recycling Supplies eec ed oe be pra eem baw eee t Gee 5 13 Moving and Repacking the Printer 0 0 eee eee eee eens 5 14 Precautions for Moving the Printer 5 14 Moving the Printer Within the Office lesen 5 14 Preparing the Printer for Shipment lsseleleeeeeeeee 5 14 6 Troubleshooting Clearing Paper Jams eee er toe Rr ct aia on RU ea Ue UR e o dee 6 2 Preventing Jams 22 ust ce em eg aia wea CO Re aei gsrace do 6 2 Jams in the Printer uen e CR p RR HORN ROCA AUR Re See EO Ra RORIS Rs 6 3 Jams n the Erntisher loss o eR RACER An aA e RC 6 36 Getting Help ios exis eR e PRU ep RN ROGER ENG UA SAU KA Gee s gee 6 63 Control Panel Messages 0 0c eect eee enna 6 63 PhaserSMART Technical Support 0 c eee eee eee 6 64 PrintingScout Alerts 0 ee ccc cent een eens 6 64 Web LinNKS DERE 6 65 A User Safety Index Phaser 7400 Color Printer iii Printer Features This chapter includes Parts of the Printer on page 1 2 Printer Configurations on page 1 6 Control Panel on page 1 8 More Informa
85. rder m Print all odd even ColorSync m Color conversion Cover Page m Cover pages Paper Feed m Paper source Finishing Options Stapling Hole punching Paper destination Offset collated sets Job Types m Secure prints personal prints proof prints and saved prints Image Quality Print quality Color correction and sRGB neutral grays Image smoothing Printer Features Paper types Separation pages Phaser 7400 Color Printer 3 27 Macintosh PostScript Driver Settings Continued Selecting Printing Options Operating System Driver Drop Down Title Printing Options Mac OS 9 x General Copies Pages Paper source Color Matching Print color Cover Page Cover pages Layout Pages per sheet Border Two sided printing Print Quality Print quality Image smoothing Job Types Secure prints personal prints proof prints and saved prints Advanced Options Paper destination Paper types Offset collated sets Separation pages Finishing Options Stapling Hole Punching Destination Offset Collated Sets Phaser 7400 Color Printer 3 28 Printing on Both Sides of the Paper Printing on Both Sides of the Paper This section includes m Automatic 2 Sided Printing Guidelines on page 3 29 m Binding Edge Options on page 3 30 m Selecting 2 Sided Printing on page 3 30 Note For information about manual two sided
86. ressing Information Comments Internet Protocol IP address of the printer Format is xxx xxx xxx xxx where xxx represents a decimal number from 0 255 Network Mask If you are unsure leave this blank the printer chooses an appropriate mask Default Router Gateway address Router address is required to communicate with the host device from anywhere other than the local network segment Enabling DHCP on the Printer Verify that the printer DHCP protocol is enabled by setting the control panel or by using CentreWare IS DHCP is enabled by default on all Phaser printers Note To determine the printer s IP address select Printer Identification on the control panel See also Control Panel Features on page 1 8 Changing or Modifying the IP Address Using CentreWare IS CentreWare IS provides a simple interface that enables you to manage configure and monitor networked printers from your desktop using an embedded web server For complete information about CentreWare IS click the Help button in CentreWare IS to go to the CentreWare IS Online Help After setting the printer s IP address you can modify TCP IP settings using CentreWare IS Launch your web browser Enter the printer s IP address in the browser s Address field http xxx xxx xxx xxx Click Properties Select the Protocols folder on the left sidebar Select TCP IP Enter or modify the settings and then click Save Changes at the bottom of the page
87. rinting on Both Sides of the Paper on page 3 29 7400 252 Caution Do not load paper or media past the fill line indicated on the tray Overloading the tray may cause jams 3 Adjust the paper guides to fit the paper 7400 255 Phaser 7400 Color Printer 3 13 Loading Paper 4 If you loaded paper or media with a height less than 111 mm 4 4 in open the left side output tray 7400 012 5 When the control panel prompts you to confirm the type and size of paper in the tray press the OK button to use the current tray setup If you loaded a new size or type of paper in the tray do the following a Select Change setup and then press the OK button b Select the appropriate paper type and then press the OK button c Select the paper size and then press the OK button If you are using Letter or A4 size paper select the paper size with the letters SEF See also Printing on Specialty Media on page 3 32 Printing Custom Size Paper on page 3 45 Phaser 7400 Color Printer 3 14 Loading Paper Using Manual Feed in Tray 1 MPT If you are using paper such as letterhead and do not want others to use it by mistake you can have the printer prompt you when it is time to load the paper for your print job Selecting Manual Feed Using Windows To select this option using Windows ree SP PY In the Windows printer driver click the Paper Quality tab Select Force Printing from a Speci
88. rom the printer 7400 043 2 Press the release button on the left side of the printer to open Door D NS Ad oo 77 7 V 7400 044 Phaser 7400 Color Printer 6 30 Clearing Paper Jams 3 Carefully remove the jammed paper 7400 045 4 Close Door D 1 S j UL ntt JA 7400 136 Phaser 7400 Color Printer 6 31 Clearing Paper Jams 5 If the printer has a finisher slide it back into place Phaser 7400 Color Printer Clearing Paper Jams Jam at Door E Follow these steps to clear the jam 1 Ifthe printer has a finisher press the lower lever on the front of the finisher base and slide the finisher away from the printer 7400 043 2 Ifthe left side output tray is closed open it 7400 222 Phaser 7400 Color Printer 6 33 Clearing Paper Jams 3 Open Door E and carefully remove the jammed paper Phaser 7400 Color Printer 6 34 Clearing Paper Jams 5 If the printer has a finisher slide it back into place Phaser 7400 Color Printer Clearing Paper Jams Jams in the Finisher This section includes Jam at Finisher Stapler or Finisher Saddle Stapler on page 6 36 Jam at Finisher Upper Output Tray on page 6 41 Jam at Finisher Punch Unit on page 6 43 Jam Inside Finisher on page 6 46 Jam at Finisher Entrance
89. rs first 7400 016 Note Do not load more than 10 envelopes Overloading the tray may cause jams Phaser 7400 Color Printer 3 38 Printing on Specialty Media 3 If you loaded envelopes with a height less than 111 mm 4 4 in open the left side output tray 7400 012 4 When the control panel prompts you to confirm the type and size of paper in the tray select Change setup and then press the OK button a Select Envelope as the paper type and then press the OK button Note If you are printing on unusually light or heavy envelopes select Light Envelopes or Heavy Envelopes For more information see Supported Paper and Media on page 3 3 b Select the appropriate envelope size and then press the OK button 5 In the printer driver select Tray 1 as the paper source and or select Envelope as the paper type Phaser 7400 Color Printer 3 39 Printing on Specialty Media Printing Labels Labels can be printed from Tray 1 MPT only To order paper transparencies or other specialty media contact your local reseller or go to www xerox com office supplies See also Supported Paper Sizes and Weights for Tray 1 MPT on page 3 6 Guidelines m Do not use vinyl labels m Print only on one side of the sheet of labels m Do not use any sheet where labels are missing it may damage the printer m Store unused labels flat in their original packaging Leave the sheets of labels inside the original pac
90. s Select either the Paper Quality Output Options or TekColor tab and then press the Saved Settings button Click the Help button for more information 4 Click the OK button to save your selections 5 Print the job See also Advanced Features Guide at www xerox com office 7400support Printing Options for Windows Operating Systems Operating System Driver Tab Printing Options Windows 2000 Layout tab m Orientation Windows XP or m Automatic two sided printing Windows Server p heei 2003 m Pages per shee Paper Quality tab m Paper size type and tray selection Print quality m Cover pages Output Options tab m Secure prints personal prints proof prints and saved prints Separation pages End of job notification a a m Stapling m Hole punching a Paper destination TekColor tab m Color corrections m Black amp white conversion Phaser 7400 Color Printer 3 25 Selecting Printing Options Printing Options for Windows Operating Systems Continued Operating System Driver Tab Printing Options Windows NT 4 Page Setup tab m Orientation m Automatic 2 sided printing Number of copies Paper Quality tab m Paper type size and tray selection m Print quality m Cover pages Output Options tab Secure prints personal prints proof prints and saved prints m Separation pages m Stapling m Hole punching m Paper destination TekColor tab m Color corrections m Black
91. safety A 1 electrical A 1 maintenance A 2 operational A 3 printing guidelines A 5 supplies A 5 symbols A 6 sample pages 1 10 selecting printing options 3 24 2 sided printing 3 30 hole punching 3 54 3 55 Macintosh 3 27 offsetting output 3 52 output options 3 50 output tray 3 51 3 52 print quality mode 4 2 stapling 3 54 Windows 3 25 setting the printer s IP address automatically Windows only 2 5 setting the printer s IP address dynamically 2 6 setting the printer s IP address manually 2 8 setting up the network 2 2 2 3 solving print quality problems 4 5 specialty media custom size paper 3 45 envelopes 3 37 glossy paper 3 42 labels 3 40 printing 3 32 transparencies 3 32 standalone network connection 2 4 stapler 3 53 adding staples 5 5 ordering supplies 5 12 selecting stapling options from the printer driver 3 54 staple orientation 3 53 stapling options 3 53 supported paper types 3 53 storing paper guidelines 3 4 supplies recycling 5 13 6 65 safety A 5 when to order 5 12 Index Support Centre 1 13 supported paper and media 3 3 symbols marked on the printer A 6 T TCP IP addresses 2 5 Technical Support 1 12 PhaserSMART 6 64 TekColor correction print quality modes 4 2 toner missing or is easy to rub off 4 15 ordering supplies 5 12 transfer unit ordering supplies 5 12 transparencies guidelines for printing 3 32 printing 3 32 Tray 1 MPT 2 sided printi
92. sh printer drivers PostScript driver settings 3 27 printing job options 3 27 Phaser 7400 Color Printer Index 3 maintenance 5 1 adding staples 5 5 cleaning the printer 5 2 emptying the punch waste box 5 10 ordering routine items 5 12 safety A 2 manual feed 3 15 manually setting the printer s IP address 2 8 overrides AutoIP 2 8 overrides DHCP 2 8 margins printed area does not fit on the paper 4 20 media supported 3 3 memory 1 7 Menu Map 1 10 messages control panel 6 63 PrintingScout Alerts 6 64 modifying the IP address using CentreWare IS 2 6 moving the printer 5 14 A 4 precautions 5 14 preparing for shipment 5 14 within the office 5 14 network choosing a network connection 2 3 configuring the network address 2 5 creating a Local Area Network LAN 2 5 mask 2 6 setup and configuration 2 2 TCP IP and IP addresses 2 5 network address configuring 2 5 network connection 2 3 cable or DSL 2 4 Ethernet 2 3 standalone 2 4 0 Office Color TekColor correction 4 3 offsetting output 3 52 Index operating systems printer drivers 2 9 operational safety A 3 ordering supplies 5 12 output options 3 50 hole punching 3 54 offsetting output 3 52 output tray guidelines 3 50 stapling 3 53 output tray guidelines 3 50 P paper custom sizes 3 45 damaging to the printer 3 4 envelopes 3 37 feeding manually in Tray 1 MPT 3 15 glossy 3 42 labels 3 40 loading the pap
93. st the length and side paper guides to fit the transparency size 7400 018 Note When the paper guides are adjusted correctly there may be a small space between the transparencies and the guides 3 Insert transparencies into the tray 7400 025 Phaser 7400 Color Printer 3 35 Printing on Specialty Media 4 Push the tray completely into the printer 7400 023 5 At the control panel select Paper Tray Setup and then press the OK button a b c d Select Tray 2 Paper and then press the OK button Select Change setup and then press the OK button Select Phaser 35 Series Transparency as the paper type and then press the OK button Select the appropriate transparency size and then press the OK button 6 Inthe printer driver select Transparency as the paper type and or select Tray 2 as the paper source Phaser 7400 Color Printer 3 36 Printing on Specialty Media Printing Envelopes Envelopes can be printed from Tray 1 MPT only For a list of supported envelope sizes see Supported Paper Sizes and Weights for Tray 1 MPT on page 3 6 Guidelines Use only paper envelopes specified in the Supported Paper Sizes and Weights table Successful envelope printing is highly dependent on the quality and construction of the envelopes Use envelopes made specifically for laser printers It is recommended that you maintain constant temperatures and relative humidity Store un
94. the continued safe operation of your printer Electrical Safety Use the power cord supplied with your printer Plug the power cord directly into a properly grounded electrical outlet Make sure each end of the cord is securely connected If you do not know if an outlet is grounded ask an electrician to check the outlet Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal Do not use an extension cord or power strip Verify that the printer is plugged into an outlet that is capable of providing the correct voltage and power Review the printer s electrical specification with an electrician if necessary Warning Avoid the potential of electrical shock by ensuring that the printer is properly grounded Electrical products may be hazardous if misused Do not place the printer in an area where people might step on the power cord Do not place objects on the power cord Do not block the ventilation openings These openings are provided to prevent overheating of the printer Do not drop paper clips or staples into the printer Warning Do not push objects into slots or openings on the printer Making contact with a voltage point or shorting out a part could result in fire or electrical shock Phaser 7400 Color Printer A 1 If you notice unusual noises or odors 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet
95. tion on page 1 12 Phaser 7400 Color Printer 1 1 Parts of the Printer This section includes Front Right View on page 1 2 Rear Left View on page 1 3 Internal Components on page 1 4 Options on page 1 5 Front Right View 7400 001 Top cover handle Control panel Tray 2 Front door Tray 2 paper level gauge Paper catcher Top output tray output delivered facedown Door A fe o Ne aS Mox Tray 1 Multi Purpose Tray 10 Door B Phaser 7400 Color Printer 1 2 Parts of the Printer Parts of the Printer Rear Left View 7400 002 Power cord receptacle Door D when optional duplex unit installed Door E Left side output tray Power switch USB connection Ethernet 10 100 Base T connection Hear Sy gt Phaser 7400 Color Printer 1 3 Parts of the Printer Internal Components 7400 003 Imaging Unit basket handle Fuser LED bars Toner Cartridges and Imaging Units Cyan Magenta Yellow and Black Toner Cartridge Paton a Imaging Unit 7400 004 1 Imaging Unit basket lifted 2 Transfer Unit Phaser 7400 Color Printer 1 4 Parts of the Printer Options Finisher Finisher base Door J access to stapler Finisher lower output tray Door F Door Finisher upper output tray output delivered faceup or facedown Door H Punch waste box 10 Door G 11 Tray 3 550 Sheet Feeder 12 Trays 4 6 1650 Sheet High Capaci
96. ty Feeder 13 Door C Trays 3 6 te gp 4 mom mom pS Phaser 7400 Color Printer 1 5 Printer Configurations Printer Configurations This section includes Standard Features on page 1 6 Available Configurations on page 1 6 Options on page 1 7 More Information on page 1 12 Standard Features Connections USB and Ethernet 10 100 Base T Fonts PostScript and PCL Trays Tray 1 MPT and Tray 2 Banner Sizes Photo Print Quality Mode Available Configurations The Phaser 7400 Color Printer is available in five configurations Maximum Print Speed 36 ppm pages per minute color 40 ppm monochrome Printer Configurations Features 7400N 7400DN 7400DT 7400DX 7400DXF Hard Drive Optional Optional Yes Yes Yes Standard 256 256 512 512 512 Memory MB Automatic 2 Sided No Yes Yes Yes Yes Printing 550 Sheet Feeder Optional Optional Yes Optional Yes 1650 Sheet Optional Optional Optional Yes Yes High Capacity Feeder Finisher Optionalt Optionalt Optionalt Optionalt Yes t The Finisher requires a hard drive a 550 Sheet Feeder and a 1650 Sheet High Capacity Feeder Phaser 7400 Color Printer 1 6 Printer Configurations Options The following options are available on the Phaser 7400 Color Printer Print the Configuration page to see which options are installed on your printer To print the Configuration page see Information Pages on page 1 10 Available Trays Tray 1 MPT and Tray 2 are stan
97. ue for the custom width and then press the OK button c Use the Up Arrow and Down Arrow buttons to select the value for the custom height and then press the OK button 5 When you submit your print job either set the document size in the application to the custom size or select Tray 1 as the paper source in the printer driver Phaser 7400 Color Printer 3 47 Printing on Specialty Media Printing Custom Size Paper from Tray 2 1 Pull out the tray 7400 017 2 7400 018 Note When the paper guides are adjusted correctly there may be a small space between the paper and the guides Phaser 7400 Color Printer 3 48 Printing on Specialty Media 3 Insert the paper into Tray 2 m The paper can be loaded with either the long or short edge on the right side of the tray as shown in the illustrations m The maximum paper width W is 328 mm 12 90 in m The maximum paper height H 457 mm 18 00 in Long Edge Feed Short Edge Feed m For single sided printing place the m Forsingle sided printing place the side to side to be printed facedown with the be printed facedown with the top of the top of the page at the back of the tray page on the right side of the tray m For2 sided printing place side one m For2 sided printing place side one faceup with the top of the page at the faceup with the top of the page on the right back of the tray side of the tray Note For more information about automatic 2
98. used envelopes in their packaging to avoid the effects of moisture and dryness which can affect print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing Avoid padded envelopes purchase envelopes that lie flat on a surface Remove air bubbles from the envelopes before loading by setting a heavy book on top of the envelopes If wrinkling or embossing problems occur use a different brand of envelopes made specifically for laser printers Caution Never use envelopes with windows or metal clasps they can damage the printer Damage caused by using unsupported envelopes is not covered under the Xerox warranty service agreement or Total Satisfaction Guarantee The Total Satisfaction Guarantee is available in the United States and Canada Coverage may vary outside these areas please contact your local representative for details Print Envelopes from Tray 1 MPT 1 Open Tray 1 MPT by pulling up and out on the handle and then unfold the two extensions 7400 094 Phaser 7400 Color Printer 3 37 Printing on Specialty Media 2 Insert the envelopes into Tray 1 MPT and adjust the paper guides to match the size of the envelopes m Insert envelopes flap side down so the top of the envelope enters first 7400 015 m For C4 envelopes fold and tuck the envelope flaps into the envelopes Insert envelopes flap side down so the bottom of the envelope ente
99. utorial at www xerox com office 7400support Phaser 7400 Color Printer 1 13 Network Basics This chapter includes m Overview of Network Setup and Configuration on page 2 2 m Setting Up the Network on page 2 3 m Configuring the Network Address on page 2 5 m Installing the Printer Drivers on page 2 9 This chapter provides basic information about setting up and connecting to your printer See also Advanced Features Guide at www xerox com office 7400support Phaser 7400 Color Printer 2 1 Overview of Network Setup and Configuration Overview of Network Setup and Configuration To set up and configure the network 1 Turn on the printer and the computer 2 Connect the printer to the network using the recommended hardware and cables 3 Configure the printer s network address which is required to identify the printer on the network m Windows operating systems Run the Installer on the Software and Documentation CD ROM to automatically set the printer s IP address if the printer is connected to an established TCP IP network You can also manually set the printer s IP address on the control panel m Macintosh systems Manually set the printer s network address for TCP IP on the control panel 4 Install the driver software on the computer from the Software and Documentation CD ROM For information on driver installation see the section in this chapter for the specific operating system you are using Note I
100. ww xerox com office 7400support Printer Management Tools www xerox com office pmtools Knowledge Base www xerox com office 7400support PhaserSMART www phaserSMART com Technical Support www xerox com office 7400support Information about menu selection or error messages on control panel Control panel Help button Information pages Control panel menu Also available on the Support website Phaser 7400 Color Printer 1 12 More Information Xerox Support Centre The Xerox Support Centre is a utility that is installed during printer driver installation It is available for systems with Windows 2000 and later or Mac OS X version 10 2 and higher The Xerox Support Centre appears on the desktop for Windows systems or is placed in the Mac OS X dock It provides a central location for accessing the following information User manuals and video tutorials Solutions to troubleshooting problems Printer and supplies status Supplies ordering and recycling Answers to frequently asked questions Default printer driver settings Windows only To start the Xerox Support Centre utility 1 Select one of the following options m Windows Double click the Xerox Support Centre icon XE RAX on your desktop uy m Macintosh Click the Xerox Support Centre icon in the dock 2 Select your printer from the Select Printer drop down list Xerox Support Centre See also Quick start t
101. www xerox com gwa Phaser 7400 Color Printer A 2 Operational Safety Your printer and supplies were designed and tested to meet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Printer Location Place the printer in a dust free area within a temperature range of 50 F to 90 F 10 C to 32 C and within the following humidity range m Optimal Print Quality 50 70 m Operating 20 80 Printer Clearance Place the printer in an area where there is adequate space for ventilation operation and servicing The recommended minimal spacing is Overhead Clearance m 60 96 cm 24 0 in above the printer without the finisher m 60 96 cm 24 0 in above the printer with the finisher Total Height Requirements Printer 46 2 cm 18 0 in 550 Sheet Feeder 10 8 cm 4 25 in 1650 Sheet High Capacity Feeder 40 1 cm 15 8 in Finisher 100 0 cm 39 4 in Other Clearances 15 2 cm 6 in behind the printer 50 8 cm 20 in in front of the printer m 50 8 cm 20 in on the left side of the printer without the finisher for the left side output tray and media m 101 6 cm 40 in on the left side of the printer with the finisher installed m 50 8 cm 20 in on the right side of the printer for Tray 1 MPT an
102. your print jobs unless you override them specifically for a job For example if you want to use automatic 2 sided printing for most jobs set this option in printer settings 1 Click Start select Settings and then click Printers 2 Inthe Printers folder right click the icon for your printer 3 From the popup menu select Printer Preferences or Properties 4 Make selections on the driver tabs and then click the OK button to save your selections Note For more information about Windows printer driver options click the Help button on the printer driver tab to view the online help Phaser 7400 Color Printer 3 24 Selecting Printing Options Selecting Printing Options for an Individual Job Windows If you want to use special printing options for a particular job change the driver settings before sending the job to the printer For example if you want to use High Resolution Photo print quality mode for a particular graphic select this setting in the driver before printing that job 1 With the desired document or graphic open in your application access the Print dialog box 2 Select the Phaser 7400 Color Printer and click its Properties button to open the printer driver 3 Make selections from the driver tabs See the following table for specific printing options Note In Windows 2000 Windows XP and Windows Server 2003 you can save current printing options with a distinctive name and apply them to other print job

Xerox Phaser 7400/DXF Laser Printer

Contents

Download Pdf Manuals

Related Search

Related Contents