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Brother IntelliFAX 1840C Plain Paper Inkjet Fax

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1. 006 12 20 Routine MAINTENANCE cccceeceeeeeeeeeeeeeeeeeeaeeesaeeeanees 12 23 Cleaning the Scanner c cccccsseeeeeesseeeeeeeenees 12 23 Cleaning the machine Printer Platen 0 12 24 Replacing the ink cartridges cccceseeeeseeeeeeeeees 12 25 xiii Appendix A cacsceeitecereuvencssdsesesavessanpensreceaetiresdespiestediueescsceveses A 1 Telephone services cccceecceeecceeeceeceeseeceeeesseseeeseseeses A 1 BT Call Sign For U K Only cccceccceeeeseeeeeeeeeeeaes A 1 To enable the machine to work with BT Call Sign Only with your external phone 00000 A 1 Advanced receiving operations cccceceeeseeeeeeeeeeeeeeees A 2 Operation from extension telephones ccceee A 2 FAX Tel MOG soan EEN A 3 Fax Tel mode in the Power Save condition A 3 Using a cordless external handset 02ceseee A 4 Changing the remote codes cccccseeeeeeeseeeeeeeenees A 4 Connecting an external device to your machine A 5 Connecting an external telephone ccceceeeeees A 5 Connecting an external telephone answering device TAD oron sais ddecaseesosensenacedectecaasdeet A 6 SC QUES AE ETE E A 6 ORIG CHOMS arn a E E naeeennt A 7 Recording outgoing message OGM on an exktemal TAD cressoni A 8 Using extension telephones For U K only A 9 Multi line connections PBX
2. cccceceeeeceeeeeeeeeees A 11 If you are installing the machine to work UE E E m creer is A E E esccesde A 11 Custom features on your phone lin 00600 A 11 Appendix B sissors B 1 On screen PFOGFAMMING cccsssececccesseececeeeseeceseseeeseanees B 1 Menu table ccccccccseceeseceeeceaeeceeeeeseeseeeesseseeesseeses B 1 Memory SIOTAG 6 tccutidevestesiestececssawnccntinens encameacsnenognade tes B 1 Navigation keys cccccsseecsseeeeeeeeeeeeeeeeeesaeessaeeeseeeesaeeesaes B 2 EMENGO O e B 13 Inserting Spaces ecceeccseeecaeeeeseeeeeeeeeseeeesaeeenaes B 13 Making COMPEGCIIONS srecan B 13 Repeating letters ccccecccsseeeseeeeeeeeseneesaeenees B 13 Special characters and SyMboIs cc0seceeee B 14 GIOSSANY sesscersespessnccscpesancdsesisasecwespasccecasspundesdexpinncctcnsecsssneunte G 1 SDECIICANOMS casivaniisoncssmissmnannma ennai aomunemaanmeuuns S 1 Product description 0ccccceeeceeeeeeeeeeeeeceaeeeesueeeeesaeeeenaes S 1 Gne e E EA S 1 Print Media sessin serierna a EEEE S S 3 ODS E E E eee S 3 PhotoCapture Center MFC 3340CN onlly 00 S 4 XV Scanner MFC 3240C and MFC 3340CN only S 6 PURO pee ee eee ce Berne Pre oe Rap a OY Uae Petr me An Re Se a S 7 AN STAC SS REE E EAE AEA N EAE EE E A EEEE TE S 8 Computer requirements cccccceceseeeeeceeseeesesneeeeeeeeees S 8 Consumable tems so chscsdanibccladavechndtc
3. ceeceeseeeeee ees S 7 SPECIFICATIONS ceeeee ee S 7 Programming your machine naseem B 1 B 2 Quality key copying 9 3 Quick Dial eeeeeeeeeeees 5 1 Access codes and credit card numbers SCHING UD reacia 5 6 Broadcasting c c0 3 11 using Groups n on 3 11 Group dial changing ccceeeeeeeeeees 5 3 setting up Groups for Broadcasting 0 5 4 One Touch dial setting UP ecceeeeeeeeee es 5 1 USING arci 3 2 Search enn anre 3 3 Speed Dial CNANGING eraa 5 3 setting UP ceeeeeeeeeeee es 5 2 USING ioon 3 2 Receive Mode c 00000 4 2 External TAD 06 4 1 FaX OMY vc cerecietascecsessereregens 4 1 Fax Teler 4 1 4 3 Manual emenn 4 1 TAD Msg Mgr 008 4 3 Redial PauSe 000000 3 3 Reducing CODICES ceed pa eeeiernele 9 4 incoming faxes 606 4 10 Remote Retrieval 6 4 access code 6 3 6 4 commands c ecceeeeeees 6 5 getting your faxes 6 8 FRODOITS arn eto 8 1 Fax Journal ccceee 8 3 Journal Period 8 2 Help LIST acy chin udasaronrsenarnatees 8 3 how to print ceeee ee 8 3 Network Configuration 8 3 Quick Dial List 8 3 Transmission Verification 8 1 User Settings 006 8 3 XMIT Verify c ceceeeeee 8 3 Resolution CODY iets eeeceeeee ites
4. 2004 Brother Industries Ltd All rights reserved Windows and Microsoft are registered trademarks of Microsoft in the U S and other countries Macintosh and TrueType are registered trademarks of Apple Computer Inc PaperPort and OmniPage OCR are registered trademarks of ScanSoft Inc Presto PageManager is a registered trademark of NewSoft Technology Corporation Microdrive is a trademark of International Business Machine Corporation SmartMedia is a registered trademark of Toshiba Corporation CompactFlash is a registered trademark of SanDisk Corporation Memory Stick is a registered trademark of Sony Corporation SecureDigital is a trademark of Matsushita Electric Industrial Co Ltd SanDisk Corporation and Toshiba Corporation SanDisk is a licensee of the SD and miniSD trademarks xD Picture Card is a trademark of Fujifilm Co Ltd Toshiba Corporation and Olympus Optical Co Ltd Memory Stick Duo and MagicGate are trademarks of Sony Corporation Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs All other brand and product names mentioned in this User s Guide the Software User s Guide MFC 3240C and MFC 3340CN and the Network User s Guide FAX 1940CN and MFC 3340CN only are registered trademarks of their respective companies 11 4 IMPORTANT INFORMATION Troubleshooting and routine maintenance Troubleshooting Error me
5. A Warnings inform you what to do to avoid possible personal injury Cautions specify procedures you must follow or avoid to prevent possible damage to the machine A Notes tell you how you should respond to a situation that may arise or give tips about how the current operation works with other features S Improper Setup alerts you to devices and operations that are not compatible with the machine INTRODUCTION 1 1 Control panel overview MFC 3240C Q 6 090 60 brother G000000004 MFC 3240C o e ce o e o e e o o e e fe o o e e Bac elelele eo lelelelolelelelelelelolelelelelelelelelelelelelelelelelelele o QO O Options Quality GHI 5 e 6 MNO eye ee ee eee eee ee ese eee eecee coe e eee eco eee oe oe Te Redial Fax Pause Resolution F 5 MFC 3340CN 9 00000 o 00 MOOO0000000G MFC 3340CN pe TWORK 00 A H Power Save 80000000000000000004 eee o o o oo o o oo ee oe oo Speed Dial of ec o 0 ee oe oe eo ee eo ee te eg Copy 7 Pars 8 TUV Dwxyz TeV Rediay Fax o R Paise Resolution F O Stop Exit nn Pt oto Catture 14 1 2 INTRODUCTION FAX 1835C and FAX 1840C 0 80000 brother OO0O0000000 FAX 1840C B0000000000000000008 ee eee ee ee wo ece cece ee eee ee e ee o o o o o o o o oo oo o o ooro o A Oo
6. Press Menu Set 3 Press a or v to select On or Off Press Menu Set 4 Press Stop Exit A E Before you can set up PC Fax Receive you must install the MFL Pro Suite software on your PC Make sure your PC is connected and turned on For details see Using Brother PC FAX software on page 5 1 in Software User s Guide on the CD ROM E Ifyou select Backup Print oOn the machine will also print the fax at your machine so you will have a copy if there is a power failure before it is sent to the PC E Ifyou get an error message and the machine cannot print the faxes in memory you can use this setting to transfer your faxes to your PC For details see Error messages on page 12 1 6 2 REMOTE FAX OPTIONS Turning off Remote Fax Options If you set the Remote Fax Options to of f and there are faxes in your machine s memory the LCD will give you two options E If you press 1 all unprinted faxes will be printed and erased before the setting turns off If a backup copy has already been printed it will not be printed again E Ifyou press 2 the memory will not be erased and the setting will be unchanged See Printing a fax from the memory on page 4 11 Setting your Remote Access Code The remote access code lets you access the Remote Retrieval features when you are away from your machine Before you use the remote access and retrieval features you have to set up your own code The default code is inactive code
7. You can adjust the copy contrast to help an image look sharper and more vivid 7 Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Options and a or v to select Contrast Press Menu Set Press a to increase the contrast OR Press v to decrease the contrast Press Menu Set 6 Press Mono Start or Colour Start Q A QN Sorting copies FAX 1940CN and MFC 3340CN only You can sort multiple copies Pages will be stacked in the order 3 2 1 3 2 1 3 2 1 and so on 7 Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Options and a or v to select Stack Sort Press Menu Set Press a or v to select Sort Press Menu Set Press Mono Start or Colour Start Q a A OND MAKING COPIES 9 9 Making N in 1 copies or a poster Page Layout You can reduce the amount of copies by using the N in 1 copy feature This allows you to copy two or four pages onto one page which allows you to save paper E Please make sure Paper Size is set to A4 or Letter m You can use N in 1 copy feature with 100 copy size only E 2 means Portrait and L means Landscape 7 Press Copy to illuminate it in green 2 Load your document 3 Use the dial pad to enter the number of copies you want up to 99 4 Press Options and a or v to select Page Layout Press Menu Set 5 P
8. wet basement or near a swimming pool 2 Avoid using this product during an electrical storm There may be a remote risk of electric shock from lightning 3 Do not use this product to report a gas leak in the vicinity of the leak SAVE THESE INSTRUCTIONS Choosing a location Place your machine on a flat stable surface that is free of vibration and shocks such as a desk Put the machine near a telephone socket and a standard grounded electrical socket Choose a location where the temperature remains between 10 35 C Caution Avoid placing your machine in a high traffic area Avoid placing your machine on the carpet Do not place near heaters air conditioners water chemicals or refrigerators Do not expose the machine to direct sunlight excessive heat moisture or dust Do not connect your machine to electrical sockets controlled by wall switches or automatic timers Disruption of power can wipe out information in the machine s memory Do not connect your machine to electrical sockets on the same circuit as large appliances or other equipment that might disrupt the power supply Avoid interference sources such as speakers or the base units of cordless phones Quick Reference Guide Sending faxes Storing Speed Dial numbers Automatic Transmission 7 Press Menu Set 2 3 2 1 if itis not illuminated in 2 Using the dial pad enter a green press Fax two digit Speed Dial location number and then
9. Press Menu Set 2 5 2 2 Entera three digit code using numbers 0 9 or Press Menu Set The preset cannot be changed A Do not use the same code which is set in your Fax Receive Code 51 or Telephone Answer Code 51 See Sadi he from extension telephones on page A 2 3 Press Stop Exit A You can change your code at any time by entering a new one If you want to make your code inactive press Stop Exit in Step 2 to restore the inactive setting REMOTE FAX OPTIONS 6 3 Remote Retrieval You can call your machine from any touch tone telephone or fax machine then use the Remote Access Code and remote commands to retrieve fax messages Using your Remote Access Code 1 Dial your fax number from a telephone or another fax machine using touch tone 2 When your machine answers immediately enter your Remote Access Code 3 digits followed by 3 The machine signals if it has received messages 1 long beep Fax messages 2 long beeps Voice messages FAX 1940CN only 3 long beeps Fax amp Voice messages FAX 1940CN only No beeps No messages 4 The machine gives two short beeps to tell you to enter a command The machine will hang up if you wait longer than 30 seconds to enter a command The machine will beep three times if you enter an invalid command 5 Press 90 to reset the machine when you ve finished 6 Hang up A If your machine is set to Manual mode and you want to use the
10. ccsccccecesseeceseeseeeeeeeeees 3 9 CIECKING JOD Status wetiniccsiuwantnedevenenerdewaesweinwenndsnundancs 3 10 Cancelling a fax iN progress cssececeseeseeeeaseeeeees 3 10 Cancelling a scheduled jOb ccccccsssssesseeeeeeeeeeees 3 10 Advanced Sending operations ccccseeeeeeeeeeeeeeeeeees 3 11 Broadcasting Not available for colour faxes 3 11 Overseas MOde ccccssscecceesseececeeeeeeeeseseeeesaeeeeeees 3 12 Delayed Fax Not available for colour faxes 3 13 Delayed Batch Transmission Not available for colour fax S cccsseeeeees 3 14 Setup for Polled Transmit Standard Not available for colour faxe S ccccsseeeeeeeees 3 15 Setup for Polled Transmit with Secure Code Not available for colour faxe S ccccssesseeeeees 3 16 TX Lock FAX 1835C FAX 1840C MFC 3240C and MFC 3340CN only ccccccssseseeeeeeeeeeeeeeees 3 17 Setting UP the PASSWOTT ccccesseeeeeeeeeseneeeeees 3 18 Changing the TX Lock password s ceceeeeees 3 18 TUMING IX LOOK ON i ccsteusececseduvetastuenscecawrdacxneeoaness 3 19 Turning TX LOCK Off occorrens 3 19 Memory Security FAX 1940CN only 080e 3 20 Setting UP the PASSWOTT ccccesseseeeeeeeeeeeeeeeees 3 20 Changing the Memory Security password 3 21 Turning Memory Security ON cccssseeeeeeeseeeees 3 21 Turning Memory Security Off
11. ent J gt 9S r Copy Ratio Quality No of Copies Tr a a a MAKING COPIES 9 1 Making a single copy 7 Press Copy to illuminate it in green 2 Load your document See Load documents on page 1 8 3 Press Mono Start or Colour Start A To stop copying press Stop Exit Making multiple copies 7 Press Copy to illuminate it in green 2 Load your document 3 Use the dial pad to enter the number of copies you want up to 99 4 Press Mono Start or Colour Start FAX 1940CN and MFC 3340CN only To sort the copies press the Options key See Using the temporary Copy keys Temporary settings on page 9 3 Stop copying To stop copying press Stop Exit 9 2 MAKING COPIES Using the temporary Copy keys Temporary settings When you want to quickly change the copy settings temporarily for the next copy use the temporary Copy keys You can use different combinations X Copy Options Quality Temporary Copy Keys ee A These settings are temporary and the machine returns to its default settings 60 seconds after it finishes copying However if you have set the Mode Timer to 0 or 30 seconds the machine returns to the default settings after the number of seconds that has been set for mode timer See Setting the Mode Timer FAX 1835C FAX 1840C and FAX 1940CN only on page 2 5 or Setting the Mode Timer MFC 3240C and MFC 3340CN only on page 2 4 A You can save the copy setti
12. 2 Press Menu Set 2 1 2 3 Press a or v to select how long the machine will ring to alert you that you have a voice call 20 30 40 or 70 seconds Press Menu Set 4 Press Stop Exit A Even if the caller hangs up during the pseudo double ringing the machine will continue to ring for the set time Setting the Fax Tel Announcement FAX 1940CN only For the Fax Tel receive mode you can set up the machine to play an outgoing announcement for callers when no one is there to answer calls See Record Fax Tel Outgoing Announcement F T OGM on page 7 7 4 7 SETUP RECEIVE Fax Detect FAX 1835C MFC 3240C and MFC 3340CN only When you use this feature you don t have to press Mono Start Colour Start or the Fax Receive Code 51 when you answer a fax call Selecting Fax Detect On allows the machine to receive fax calls automatically even if you lift the handset of an extension or external phone When you see Receiving onthe LCD or when you hear chirps through the handset of an extension phone connected to another wall socket phone socket just replace the handset and your machine will do the rest py m A GN If this feature is set to On but your machine does not connect a fax call when you lift an extension or external phone handset press the Fax Receive Code 51 If you send faxes from a computer on the same phone line and the machine intercepts them set Fax Detect to Of Selecting off means you ll have
13. lightness or darkness of faxes you send Sets the default resolution for outgoing faxes Set the time of day in 24 hour format that the delayed faxes will be sent Combines delayed faxes to the same fax number at the same time of day into one transmission You can send a fax without using the memory Sets up the document on your machine to be retrieved by another fax machine 4 10 4 12 3 6 3 7 3 13 3 14 3 9 3 15 3 12 If you are having difficultly sending faxes overseas set this to On Menu Descriptions Page Selections 1 0ne Touch 3 Set Quick Dial 2 Fax Continued Dial o m 3 Setup Groups 1 XMIT Report 4 Report Setting 2 Journal Period 5 Remote Fax 1 Forward Opt Store 2 Remote Access 3 Print Document 6 Remaining Jobs On On Image off Off Image Every 7 Days Every 2 Days Every 24 Hours m Every 12 Hours Every 6 Hours Every 50 Faxes Off Off Fax Forward Fax Storage PC Fax Receive MFC 3340CN only A The factory settings are shown in Bold Stores One Touch Dial numbers so you can dial by pressing one key and Start Stores Speed Dial numbers so you can dial by pressing only a few keys and Start Sets up a Group number for Broadcasting Initial setup for Transmission Verification Report and Journal Report Sets the machine to forward fax messages to store incoming faxes in the memor
14. machine Connect Failure each time you restart Windows You can ignore this message or you can turn it off as follows Double click tool warnOff REG from the supplied CD ROM To turn it back on double click tool WarnOn REG from the supplied CD ROM The Scan key on the machine s control panel will not work unless you restart your PC with the machine connected 12 12 TROUBLESHOOTING AND ROUTINE MAINTENANCE DIFFICULTY SUGGESTIONS PhotoCapture Center Difficulties MFC 3340CN only Removable Disk does not a Have you installed the Windows 2000 update work properly If not do the following 1 Disconnect the USB cable 2 Install the Windows 2000 update Please see the Quick Setup Guide After the installation the PC will be automatically restarted 3 Wait about 1 minute after you reboot the PC and then connect the USB cable b Take out the media card and put it back in again c If you have tried Eject from within Windows you must take out the media card before you continue d If an error message appears when you try to eject the media card it means the card is being accessed Wait a while and then try again e If all of the above do not work please turn off your PC and machine and then turn them on again You will have to unplug the power cord of the machine to turn it off Cannot access Removable Make sure you have inserted the media card into the media slot Disk from Desktop icon Network Diffi
15. 1835C MFC 3240C and MFC 3340CN only Sending a fax without picking up the handset of an external phone Automatic fax transmission FAX 1840C and FAX 1940CN only Sending a fax without picking up the handset of the machine or pressing Speaker Phone FAX 1940CN only Automatic Redial A feature that enables your machine to redial the last fax number after five minutes if the fax did not go through because the line was busy Backup Print Your machine prints a copy of every fax that is received and stored in memory This is a safety feature so you will not lose messages during a power failure Batch Transmission Black and white faxes only As a cost saving feature all delayed faxes to the same fax number will be sent as one transmission Beeper Volume Volume setting for the beep when you press a key or make an error Brightness Changing the Brightness makes the whole image lighter or darker Broadcasting The ability to send the same fax message to more than one location Cancel Job Cancels a programmed job like Delayed Fax or Polling CNG tones The special tones beeps sent by fax machines during automatic transmission to tell the receiving machine that a fax machine is calling G 1 GLOSSARY Coding method Method of coding the information contained in the document All fax machines must use a minimum standard of Modified Huffman MH Your machine is capable of greater compression methods Modified Read MR Modified Modifi
16. 4 12 Setup for Polling Receive with Secure Code 4 13 Setup Delayed Polling Receive ccccceeeeeee 4 13 Sequential Polling ccccccsecsceccessesseeeeeeseseeeeeees 4 14 Xi Quick Dial numbers and dialling options 0 00008 5 1 Storing numbers for easy dialling s ccccccesseeeeeeeeeees 5 1 Storing One Touch Dial numbers 00eeeeeeeees 5 1 Storing Speed Dial NUMbEISS ccceseeceeeeeeeeeeeeees 5 2 Changing One Touch and Speed Dial numbers 5 3 Setting up Groups for Broadcasting 0cccee 5 4 OMNOPON e x Qcainnedencauncedaateatsndsnamesnardans 5 6 Access codes and credit card numbers 08 5 6 PAUSE cra ere coca mgnea sectea nance iene naan acotuedenecesaseaneceaasnensiens 5 7 Tone or PUISE con5cidicsnncssshneuiercandicedewoensnddneratdatvensenedawines 5 7 Telephone voice operation FAX 1840C and FAX 1940CN only seeseeseseensennna 5 8 FON TO Aea E E EE 5 8 Making a telephone Call s asnneennneenennnnnnnnrnererrnnnnn 5 8 Answering calls with the Speaker Phone FAX 1940CN only cccccseeeceeeeeeeseeseeeeeeseeeseeeeees 5 9 Tel Except for FAX 1940CN cccccsseseeeeeeeeeeeees 5 9 Mute FAX 1840C and FAX 1940CN only 00 5 9 Remote Fax Options Not available for colour faxes 6 1 Setting up Fax Forwarding ccccccssssssceeeeeseseeeeeeees 6 1 Setting Fax Storage cccccces
17. 4 Wh Standby 8 Wh or less Operating 23 Wh or less FAX 1940CN and MFC 3340CN Power Save Mode Less than 5 Wh Standby 9 5 Wh or less Operating 24 Wh or less SPECIFICATIONS S 1 Dimensions Weight Noise Temperature Humidity S 2 SPECIFICATIONS 5 kg Operating Operating Best Print Quality Operating Best Print Quality 42 5 to 51 dB It depends on printing conditions 105 35 C 20 33 C 20 to 80 without condensation 20 to 80 without condensation Print media Paper Input Paper Tray Mm Paper type Plain paper inkjet paper coated paper glossy paper transparencies and envelopes E Paper size Letter Legal s Executive A4 A5 A6 JIS_B5 envelopes commercial No 10 DL C5 Monarch JE4 Photo card Index card and Post card For more details see Paper weight thickness and capacity on page 1 13 E Maximum paper tray capacity Approx 100 sheets of 80 g m plain paper Paper Output Up to 50 sheets of Letter A4 plain paper Face up print delivery to the output paper tray 2 1 Use only transparencies recommended for inkjet printing 2 For glossy paper or transparencies we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid smudging 3 Legal paper cannot be stacked on the output paper tray Copy Colour Mono Colour Black Document Size ADF Width 89mmto216mm ADF Hei
18. All messages are played in the order they were recorded The LCD shows the number of the current message and the total number of messages During playback the LCD shows the time and date the message was recorded 2 Press RWD at the end of the message to repeat a message Press FWD to skip to the next message You can press and repeatedly until you reach the message you want to play 3 Press Stop Exit 7 4 TAD TELEPHONE ANSWERING DEVICE FAX 1940CN ONLY Printing a fax message Once you print a new fax message stored in memory it is erased from the memory automatically 1 2 3 Press Play Record After two seconds the fax machine begins to play voice messages If the Fax Storage is on and there are fax messages in memory the LCD shows To print the faxes press 1 T Press 2 to exit without printing Erasing incoming messages You can erase voice messages individually or all at once To erase voice messages individually 1 4 Press Play Record The machine sounds a two second beep and begins message playback Each message is preceded by one long beep and followed by two short beeps To erase a specific message press Erase immediately after the two short beeps or while the message is playing Press 1 to erase the message OR Press 2 to cancel Press Stop Exit TAD TELEPHONE ANSWERING DEVICE FAX 1940CN ONLY 7 5 To erase messages all at once 1 Press Erase 2 Pre
19. Change the Fax Forwarding or Fax Storage settings You can select of after you have retrieved or erased all your messages 2 Fax Forwarding If you hear one long beep the change has 4 Fax Forwarding number been accepted If you hear three short beeps you cannot change it because the conditions 6 Fax Storage have not been met for example registering a Fax Forwarding number You can register your Fax Forwarding number by entering 4 See Changing your Fax Forwarding number on page 6 8 Once you have registered the number Fax Forwarding will work 2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax message s See page 6 8 3 Erase faxes from the If you hear one long beep fax messages memory have been erased from the memory 97 Check the receiving status Except for FAX 1940CN 1 Document You can check whether your machine has received any faxes If yes you will hear one long beep If no you will hear three short beeps 97 Check the receiving status You can check whether your machine has FAX 1940CN only received any fax or voice messages If yes you will hear one long beep If no you will hear three short beeps 6 6 REMOTE FAX OPTIONS 98 Change the Receive Mode Except for FAX 1940CN 1 External TAD If you hear one long beep your change has 2 Fax Tel been accepted 3 Fax Only 98 Change the Receive Mode If you hear one long beep your change has FAX 1940CN only b
20. Countries on page 2 1 Receiving Faxes Cannot receive a fax Make sure the machine is in the correct receiving mode for your setup See Basic receiving operations FAX 1835C FAX 1840C MFC 3240C and MFC 3340CN only on page 4 1 and Basic receiving operations FAX 1940CN only on page 4 3 If you frequently encounter interference on the phone line try changing the menu setting of Compatibility to Basic See How to improve print quality on page 12 15 If you connect your machine to PBX PABX ADSL or ISDN set the menu setting of Phone Line Type to your phone type See Setting the Phone Line Type on page 2 3 Sending Faxes Cannot send a fax Make sure that the Fax key is illuminated See How to enter Fax mode on page 3 1 Ask the other party to check that receiving machine has paper Print the Transmission Verification Report and check for an error See Printing reports on page 8 3 Transmission Verification There is probably temporary noise or static on the line Try sending the Report says Result NG or fax again If you send a PC FAX message and get Result NG on the Result ERROR Transmission Verification Report your machine may be out of memory If you frequently get transmission error with possible interference on the phone line try to change the menu setting of Compatibility to Basic See How to improve print quality on page 12 15 If you connect your machine to PBX PABX ADSL or ISDN set
21. Fax Detect Semi FAX 1840C FAX 1940CN only Off 4 Remote On Code 51 51 Ort A The factory settings are shown in Bold Sets the number of rings before the machine answers in Fax Only or Fax Tel mode Sets the number of rings before the machine answers in Fax Only Fax Tel or TAD mode Cost saving feature the machine rings 2 times if there are messages and 4 times if there are no messages so you can hang up and not pay for the call Sets the pseudo double ring time in Fax Tel mode Receives fax messages without pressing the Mono Start or Colour Start key You can answer all calls at an extension or external phone and use codes to turn the machine on or off You can personalize these codes APPENDIXB B 4 Menu Descriptions Page Selections 2 Fax Continued 1 Setup Receive In Fax mode only Continued 6 Memory Receive Secure 7 Polling RX Timer 1 Contrast 2 Fax Standard Resolution Fine 3 Delayed Fax 4 Batch TX 5 Real Time Off TX On Next Fax Only 6 Polled TX Standard Secure 7 0verseas Mode Standard 2 Setup Send In Fax mode only S Fine Photo ee The factory settings are shown in Bold B 5 APPENDIX B 5 Auto On Reduction Off On OEE Reduces the size of incoming faxes W Automatically stores any incoming faxes in its memory if it runs out of paper Sets up your machine to poll another fax machine Changes the
22. Fax Receive Code and Telephone Answer Code to another three digit code such as and 998 if it is not illuminated in green press Fax 2 Press Menu Set 2 1 4 3 Press a or v to select on Or Off Press Menu Set 4 Enter the new Fax Receive Code Press Menu Set 5 Enter the new Telephone Answer Code Press Menu Set 6 Press Stop Exit A 4 APPENDIX A Connecting an external device to your machine Connecting an external telephone You can connect a separate telephone as shown in the diagram below Extension Telephone External Telephone When you are using a TAD the LCD shows Telephone FAX 1835C MFC 3240C and MFC 3340CN only orExt Tel in Use FAX 1840C and FAX 1940CN only APPENDIXA A 5 Connecting an external telephone answering device TAD Sequence You may choose to connect an additional answering device However when you have an external TAD on the same telephone line as the machine the TAD answers all calls and the machine listens for fax calling CNG tones If it hears them the machine takes over the call and receives the fax If it does not hear CNG tones the machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 to 10 seconds of CNG tones left f
23. OGM 7 2 setting Up 06 7 1 7 3 Mode entering CODY tic cain ane cone 9 1 FAX oo 3 1 SCAN aN 1 5 Multi line connections PBX ei A 11 One Touch numbers ONG eaen avons 5 1 Options key copying Brightness c cccceeeeeee 9 8 Paper Size ou ceececeeeeee eee 9 8 Paper Type 000000 9 7 Outgoing Message Msg Ctr OGM 6 7 2 Paging programming your pager NUMDEF oaan rA 6 1 PAPEI sispanpi 1 10 S 3 document size 55 3 4 SZO aaa aA 2 6 size of document 1 8 TyDO sepson 2 6 Phone line CONNECTIONS 00cceeeeee A 7 difficulties 08 12 11 multi line PBX A 11 SOU Siena Ea 2 3 PhotoCapture Center Borderless 000 10 12 CompactFlash 10 1 ClODDING sachidercteteaee 10 12 Default Settings 10 9 DPOF printing 10 8 Memory Stick 0 10 1 Printing images 10 6 Printing Index 06 10 5 SecureDigital 10 1 SmartMedia oe 10 1 Specifications cce S 4 xD Picture Card 10 1 Power failure cccee B 1 Power Save key c 0006 1 6 Print ANG ay E A E E 1 14 difficulties 12 9 12 10 GNINGIS aaraa S 7 fax from memory 4 11 improving quality 12 15 paper JAMS ceeeee eee 12 6 PEDO Me ceci 8 3 resolution
24. Q cui 5 JKL 6 mno I A c Colour Start A Q Fax Z The panels of FAX 1835C and FAX 1840C look slightly different FAX 1940CN Q 0 6 O60 Q O brother O000000000 DOOOOOOO00008 o o e e e e e e e e O oooo0o0000000000000gia Pr TWORK FAX 1940CN e o IE MD Oooomooooooo0oo0ooooooo0oo0o0000000000000000oiir J Options Quality T 4 cn 5 JKL 6 MNO nesecoooeceoeooooooooo o Play Record Mask Exit s Q ETEN Te Hos gooooooooooooo0oo0o0000000 ai OOOO perce ee o osoo oo o o s eeso oo as wee eee eee eee ee eee eee oe Erase INTRODUCTION 1 3 One Touch keys These keys give you instant access to previously stored Quick Dial numbers Shift To access a One Touch number in a black square on the control panel hold down this key as you press the One Touch key Ink Management MFC 3240C and MFC 3340CN only Lets you clean the print head check the print quality and check the available ink volume Ink Management Reports FAX 1835C FAX 1840C and FAX 1940CN only Lets you clean the print head check the print quality and check the available ink volume OR Lets you access the Reports menu if pressed while holding down the Shift key Copy keys Options You can quickly and easily select temporary settings for copying Quality Use this key for temporary copy sett
25. S 3 fax Standard Fine SuperFine Photo S 5 FINE Spre Sead seeds pactecopaenetes S 7 SCAN cence a kee cca S 6 setting for next fax 3 7 Ring Delay setting 4 2 4 5 INDEX l 4 Safety Instructions ili 11 2 Setup Date and Time 2 1 Station ID fax header entering text a na 2 2 Shipping the machine 12 20 Speed Dial CHANGING cessuitwatdcoschauctiauees 5 3 alAia 3 2 SIKOTA LATO DESPERA 5 2 TAD telephone answering device external 0065 4 1 4 3 A 6 connecting A 6 A 7 receive mode 4 1 4 3 recording OGM A 8 Temporary copy settings 9 3 Text entering 000 B 3 special characters B 14 Troubleshooting 12 1 checking ink volume error messages on LCD 12 1 if you are having difficulty COPYING ceecceeeeeees 12 12 incoming calls 12 12 Network s0eceeeeees 12 13 phone line 12 14 phone line difficulties 12 11 PhotoCapture Center laicce 12 13 DrIMtING perii 12 9 printing or received faxes cease etecerrenitindss 12 10 printing or receiving faxes iisaietatusesiuace sient 12 10 Printing Received FAXES oo cceecceeeeseeees 12 10 receiving faxes 12 11 l 5 INDEX SCANNING n se 12 12 sending faxes 12 11 software cceeeee sees 12 12 paper JAM cceceeeeeeeeees 1
26. See Setting Fax Storage on page 6 2 OR Print the faxes that are in the memory See Printing a fax from the memory on page 4 11 Printing operation in process Reduce print resolution Paper is jammed in the machine See Printer jam or paper jam on page 12 6 Paper Paper is not the correct size Reload the correct size of paper Letter Legal or A4 and then press Mono Start or Colour Start TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 3 ERROR MESSAGES ERROR CAUSE ACTION MESSAGE Unable to The machine has a mechanical Close the document support and the document Change problem tray Open the top cover and remove any OR foreign obstacles from inside the machine If Unabie A foreign obstacle such as a clip the error message continues please follow the ERA or ripped paper is in the machine steps below before disconnecting the machine so you will not lose any important messages Then disconnect the machine from the power source for several minutes which will erase all faxes and then reconnect it Check whether the machine has faxes in the Unable memory Print 1 Press Menu Set 9 0 1 2 lf the machine has no faxes disconnect the machine from the power source for several minutes and then reconnect it OR If faxes are present you can transfer them to another fax machine Go to Step 3 OR For MFC 3340CN you can forward the faxes to your PC Please see Transfer
27. acopy using the Mono Start key to see if the same problem top and bottom of sentences occurs If the copy looks good then the problem is probably the phone are cut Off line and not your machine Vertical black lines when The sender s scanner may be dirty Ask the sender to make a copy to receiving see if the problem is with the sending machine Try receiving from another fax machine 12 10 TROUBLESHOOTING AND ROUTINE MAINTENANCE DIFFICULTY SUGGESTIONS Printing Received Faxes Continued Received colour fax prints only Replace the colour ink cartridges that are empty or nearly empty and in black and white then ask the other person to send the colour fax again See Replacing the ink cartridges on page 12 25 Check that Fax Storage is set to OFF See Setting Fax Storage on page 6 2 Left and Right margins are cut Turn on Auto Reduction See Printing a reduced incoming fax Auto off or a single page is printed Reduction on page 4 10 on two pages Phone Line or Connections Dialling does not work Check the machine is plugged in Nocdial pne Check for a dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection and make sure all telephone connections are secured If there is no ringing when you call your machine ask your telephone company to check the line Change Tone Pulse setting See Setting Tone or Pulse dialling mode Except for the Nordic
28. ainese 3 12 Real Time Transmission 3 9 resolution anonsonoseneennn 3 7 Fax Tel mode 00000 4 3 Announcement 055 7 2 answering at extension DANONE rare A 2 double ringing voice calls ccccee ee 4 7 F T Ring Time 065 4 7 Fax Receive Code A 2 receiving faxes 600 A 3 Ring Delay 4 2 4 5 Telephone Answer Code A 2 telephone calls A 3 INDEX I 2 Gray scale 00 S 5 S 6 Groups for Broadcasting 5 4 HELP LCD messages 055 B 1 using navigation keys B 2 Menu Table B 1 B 3 a 0 6 aerate nearer oe ene enei 5 9 Ink cartridges checking ink volume 12 19 replacing snene 12 25 Ink Dot Counter 12 25 LCD liquid crystal display cccceee B 1 B 2 CONAS as 2 9 Help List ccccceeeeeeeee 8 3 Maintenance routine 12 23 Manual dialling sisstin 3 1 5 8 receive oiccen 4 1 4 3 transmission cc000ee 3 5 Memory Security ETELE ere 3 16 3 19 3 20 3 21 Memory Storage 06 B 1 Menu Selection Table B 1 Message Center mode 7 1 erasing messages 7 5 playing voice messages 7 4 printing faxes from MEMON cecieeeerieiceietiees 1 9 recording a conversation 7 7 l 3 INDEX recording Fax Tel announcement F T OGM erise 7 7 recording outgoing message Msg Ctr
29. and then press 51 between the pseudo double rings If no one is on the line or if Someone wants to send you a fax send the call back to the machine by pressing 51 Fax Tel mode in the Power Save condition For FAX 1840C and FAX 1940CN When the machine is in Fax Tel mode and pseudo double rings to alert you to pick up a voice call you can only answer by picking up the machine s handset If you answer before the machine answers with pseudo double ringing you can pick up the call at an external or extension phone For FAX 1835C MFC 3240C and MFC 3340CN Fax Tel mode does not work in the power save condition The machine will not answer telephone or fax calls and will keep ringing If you are at an external or extension phone lift the handset of the extension phone and talk If you hear fax tones hold the handset until Fax Detect activates your machine If the other party says they want to send you a fax activate the machine by pressing 51 APPENDIXA A 3 Using a cordless external handset If the base unit of your cordless telephone is connected see page A 5 and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay Changing the remote codes Remote Codes might not work with some telephone systems The preset Fax Receive Code is 51 The preset Telephone Answer Code is 51 A If you are always disconnected when accessing your external TAD remotely try changing the
30. be slightly slower Press Menu Set 4 7 2 Press a or v to select of f Or On Press Menu Set 3 Press Stop Exit 10 12 WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY Understanding the Error Messages Once you are familiar with the types of errors that can occur while you re using the PhotoCapture Center you can easily identify and troubleshoot any difficulties When an error message appears on the LCD the machine will beep to get your attention Media Error This message will appear if you insert a media card that is either bad or not formatted or when there is a problem with the media drive To clear this error take out the media card No File This message will appear if you try to access a media card in the drive slot that does not contain a JPG file Out of Memory This message will appear if you are working with images that are too large for the machine s memory WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY 10 13 Using PhotoCapture Center from your PC You can access the media card that is in the media drive slot of the machine from your PC See Using the PhotoCapture Center from your PC on page 6 1 in Software User s Guide on the CD ROM or Using the PhotoCapture Center from a Macintosh not available for MFC 3240C and MFC 5440CN on page 8 45 in the Software User s Guide on the CD ROM Using PhotoCapture Center for scanning documents You can scan documents and save them o
31. enter a pause in the dialling sequence for example to access an outside line press Redial Pause as you are entering the digits Each key press of Redial Pause enters a 3 5 second pause when the number is dialled displayed by a dash on the screen 5 1 QUICK DIAL NUMBERS AND DIALLING OPTIONS 4 Use the dial pad to enter the name up to 15 characters Press Menu Set You can use the chart on page B 13 to help you enter letters OR Press Menu Set to store the number without a name 5 Goto Step 2 to store another One Touch number OR Press Stop Exit Storing Speed Dial numbers You can store Speed Dial numbers so that when you dial you will only have to press a few keys Search Speed Dial the two digit number and Mono Start or Colour Start The FAX 1835C FAX 1840C and MFC 3240C can store 40 Speed Dial numbers and the FAX 1940CN and MFC 3340CN can store 100 Speed Dial numbers 71 Press Menu Set 2 3 2 2 Use the dial pad to enter a two digit Speed Dial location number 01 40 for FAX 1835C FAX 1840C and MFC 3240C 00 99 for FAX 1940CN and MFC 3340CN For example press 05 Press Menu Set 3 Enter the phone or fax number up to 20 digits Press Menu Set 4 Use the dial pad to enter the name up to 15 characters Press Menu Set You can use the chart on page B 13 to help you enter letters OR Press Menu Set to store the number without a name 5 Goto Step 2 to store another Speed Dial nu
32. faxes to your PC Unable a tess Unable Scan Transfer faxes to another fax machine If you have not set up your Station ID you cannot enter fax transfer mode 3 Enter the fax number to which faxes will be forwarded 4 Press Mono Start 5 After the faxes are transferred disconnect the machine from the power source for several minutes and then reconnect it You can transfer the Fax Journal report to another fax machine by pressing Menu Set 9 0 2 in Step1 Transfer faxes to your PC MFC 3340CN only You can move the faxes from your machine s memory to your PC 1 Press Menu Set 2 5 1 2 Using A or V select 1 PC Fax Receive and then press Menu Set The LCD will ask if you want to transfer a fax to your PC 3 To transfer all faxes to your PC press 1 OR To keep all faxes in the machine s memory press 2 4 After the faxes are transferred disconnect the machine from the power source for several minutes and then reconnect it For details see Using Brother PC FAX software on page 5 1 in Software User s Guide on the CD ROM 12 4 TROUBLESHOOTING AND ROUTINE MAINTENANCE Document Jam If the document is jammed follow the steps below Document is jammed inside the front of the machine 7 Remove any paper from the ADF that is not jammed 2 Pullthe jammed document out toward the front of the machine 3 Press Stop Exit TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 5 Print
33. in copies 3 Copy 4 Color Continued Adjust Adjusts the amount of Green in copies 2 Green QAQAANAAAl AAA A A Adjusts the amount of Blue in copies 4 PhotoCapture 1 Print Normal Selects the print MFC 3340CN Quality Photo quality ony 2 Paper amp tter Glossy Selects the paper Size 5cm Glossy and print size 3x18cm Glossy A4 Glossy Letter Plain 4 Plain ter Inkjet 4 Inkjet 5cm Inkjet E a brightness aa Adjusts the contrast A The factory settings are shown in Bold APPENDIXB B 8 Menu Descriptions Page Selections On 4 PhotoCapture 5 Color Continued Enhance Off 2 Sharpness oooog o 7 a Oe 8 Scan to 1 Quality B W 200x100 dpi Card B W 200 dpi Color 150 dpi lor 300 dpi lor 600 dpi 2 B W File Type E 3 ColorFile Type A The factory settings are shown in Bold 1 See the complete Software User s Guide on the CD ROM B 9 APPENDIX B Adjusts the hue of the white areas Enhances the detail of the image Adjusts the total amount of colour in the image Crops the image around the margin to fit the paper size or print size Turn this feature Off if you want to print whole i
34. mode Fax Only The machine For dedicated fax lines automatic receive automatically answers every call as a fax Fax Tel The machine controls the Use this mode if you expect to receive lots of fax fax and telephone line and automatically messages and few telephone calls You cannot answers every call If the have an answering machine on the same line even call is a fax it will receive if it is on a separate socket phone socket on the the fax If the callis nota same line You cannot use the telephone fax it will ring company s Voice Mail in this mode pseudo double ring for you to pick up the call Manual You control the phone Use this mode if you do not receive many fax manual receive line and must answer messages have an external TAD connected to the every call yourself machine use BT Call Sign or if you are using a with BT Call Sign computer modem on the same phone line If you answer and hear fax tones wait until the machine takes over the call then hang up See Fax Detect FAX 1835C MFC 3240C and MFC 3340CN only on page 4 8 OR Make sure Fax Detect is set to On See Fax Detect FAX 1840C and FAX 1940CN only on page 4 9 TAD Msg Mgr The built in digital TAD Use this mode to record voice messages in the answers voice calls and machine s memory For details see TAD mode on A a D automatically receives page 7 1 faxes ON 4 3 SETUP RECEIVE To select or change your Re
35. of the four colour blocks on the sheet falllines are clear and visible press 1 Yes and go to Step 10 OR If you can see missing short lines as shown below press 2 No OK Poor The LCD will ask you if the print quality is OK for black and three colours 12 16 TROUBLESHOOTING AND ROUTINE MAINTENANCE 8 Press 2 No for black or three colours with a problem The LCD shows Press 1 Yes The machine will start cleaning the print head 9 After cleaning is finished press Colour Start The machine will start printing the Print Quality Check Sheet again and then return to step 5 10 Press Stop Exit If you still see missing ink in this Print Quality Check Sheet repeat the cleaning and test print procedures at least five times If ink is still missing after the fifth cleaning and test print replace the ink cartridge for the clogged colour Perhaps the ink cartridge was in your machine over six months or the expiration date written on the cartridge package has passed Or the ink may not have been stored properly before use After replacing the ink cartridge check it by printing another Print Quality Check Sheet If the problem still exists repeat the cleaning and test print procedures at least five times for the new ink cartridge If ink is still missing call your Brother dealer Caution Do NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warra
36. press Menu Set Enter a number up to 20 digits and then press Menu Set Enter a name up to 15 characters or leave it 2 Load your document 3 Enter the fax number using 3 One Touch Speed Dial Search or the dial pad 4 Press Mono Start or 4 Colour Start Storing numbers blank and then press Storing One Touch Dial Menu Set numbers 5 Press Stop Exit Press Menu Set 2 3 1 2 Press the One Touch key where you want to store the number To access a One Touch number that is shown in a black square on the control panel hold down Shift as you press the One Touch key 3 Enter a number up to 20 digits and then press Menu Set 4 Enter a name up to 15 characters or leave it blank and then press Menu Set 5 Press Stop Exit vi Dialling operations One Touch Dialling Speed Dialling If it is not illuminated in green press Fax 2 Load your document 3 Press the One Touch key of the number you want to call To dial a One Touch number that is shown ina black square on the control panel hold down Shift as you press the One Touch key OR Press Search Speed Dial press and then press the two digit Speed Dial number 4 Press Mono Start or Colour Start vii Using Search If itis not illuminated in green press 2 Load your document 3 Press Search Speed Dial and then enter the first letter of the name you re looking for 4 Press lt or gt to
37. remote retrieval features you can access your machine by waiting about 2 minutes after it starts ringing and then entering the Remote Access Code within 30 seconds 6 4 REMOTE FAX OPTIONS Remote commands Follow the commands below to access features when you are away from the machine When you call the machine and enter your Remote Access Code 3 digits followed by the system will give two short beeps and you must enter a remote command 91 Playing Voice Messages After one long beep the machine plays the FAX 1940CN only ICM 1 Repeat Press 1 while listening to an ICM to repeat it or If you press 1 before a message you will hear Skip Backward the previous message 2 Skip Forward While playing the ICM you can skip to the next message 9 STOP Playing Stop playing the ICM 93 Erase all ICM If you hear one long beep the erase is FAX 1940CN only accepted If you hear three short beeps you cannot erase because all voice messages have not been played or there are no voice message to erase This code erases all recorded messages not one at a time 94 Play and Record OGM in Memory FAX 1940CN only 1 Play 1 TAD Message The machine plays the selected OGM You 2 F T Message can stop playing OGMs by pressing 9 1 TAD Message After one long beep you can record the 2 F T Message selected OGM You will hear the message played once You can stop recording the message by pressing 9 REMOTE FAX OPTIONS 6 5 95
38. the Date Time setting 7 Press Menu Set 1 5 2 Press a or v to select on or off Press Menu Set 3 Press Stop Exit Setting the LCD Contrast You can adjust the LCD contrast for a sharper and more vivid display If you are having difficulty reading the LCD from your position try changing the contrast setting for improved viewing Press Menu Set 1 7 2 Press a or v to select Light or Dark Press Menu Set 3 Press Stop Exit 2 9 GETTING STARTED Setup Send How to enter Fax mode Before sending faxes make sure Fax is illuminated in green If not press setting is Fax Fax to enter Fax mode The default N V m Laa bor How to dial You can dial in any of the following ways Manual dialling Press all of the digits of the phone or fax number a GES ay a o cw SETUP SEND 3 1 One Touch dialling Press the One Touch Key of the location you want to call See Storing One Touch Dial numbers on page 5 1 To dial One Touch numbers in the black square hold down Shift as you press the One Touch Key O FAX 1940CN Q MFC 3340CN FAX 1840C MFC 3240C Speed Dialling Press Search Speed Dial and then the two digit Speed Dial number See Storing Speed Dial numbers on page 5 2 Search Speed Dial G gt ud two digit number A If the LCD shows Not Registered when you enter the Speed Dial number a number has not been stored for it 3 2 SETUP
39. them again Increasing print speed or quality 1 2 3 Press Menu Set 4 1 Press a or v to select Normal or Photo Press Menu Set Press Stop Exit Setting the paper amp size 1 2 3 Press Menu Set 4 2 Press a or v to select Letter Glossy 0xil Sem Glossy i3s lt iecm Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjet or10x1l5cm Inkjet Press Menu Set If you selected Letter or A4 press a or v to Select the print size GO x Sem 13 xX yemas x Tom We x dem 0 Sem OrMax Size Press Menu Set Press Stop Exit WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY 10 9 Adjusting brightness Press Menu Set 4 3 2 Press a to make a lighter print OR Press v to make a darker print Press Menu Set 3 Press Stop Exit Adjusting contrast You can choose the contrast setting More contrast will make an image look sharper and more vivid Press Menu Set 4 4 2 Press a to increase the contrast _OR Press w to decrease the contrast Press Menu Set 3 Press Stop Exit Colour enhancement You can turn on the colour enhancement feature to print more vivid images Printing time will be slower 7 Press Menu Set 4 5 2 Press a or v to select On Press Menu Set OR Select of and press Menu Set then go to Step 5 A If you select On you can customize the White Balance Sharpness or Colour Density 10 10 WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY 3
40. 0CN only on page 4 8 To select or change your Receive Mode Press Menu Set 0 1 2 Press a or v to select Fax Only Fax Tel External TAD Or Manual Press Menu Set 3 Press Stop Exit oo Current Receive Mode Fax Fax Only er a F T Fax Tel bale Pleo Poa TAD External TAD Mn1 Manual e e i ooo oo oo o o oo o oo o ooo Ho ooo ooo ooo oo oo o o o o o o o o o o o o o o o o olol Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only or Fax Tel mode If you have extension phones on the same line as the machine or subscribe to the telephone company s BT Call Sign service keep the Ring Delay setting of 4 See Operation from extension telephones on page A 2 and Fax Detect FAX 1835C MFC 3240C and MFC 3340CN only on page 4 8 or Fax Detect FAX 1840C and FAX 1940CN only on page 4 9 if it is not illuminated in green press 2 Press Menu Set 2 1 1 3 Press a or v to select how many times the line rings before the machine answers 00 01 02 03 or 04 00 04 UK only 00 05 Nordic countries only Press Menu Set If you select OO the line won t ring at all 4 Press Stop Exit SETUP RECEIVE 4 2 Basic receiving operations FAX 1940CN only Choosing the Receive Mode There are four different Receive Modes for your machine You can choose the mode that best suits your needs See TAD mode on page 7 1 to set up the TAD Msg Mgr
41. 2 3 Not Registered 3 2 12 3 Out of Memory 12 3 Unable to Change 12 4 Unable to Clean 12 4 Unable to Init 12 4 Unable to Print 12 4 Unable to Scan 12 4 Extension telephone USINO ccssencnecistersacceriacns A 2 A 9 External telephone CONNECTING essees A 5 Fax codes changing 6 3 A 4 Fax Receive Code A 2 Remote Access Code 6 3 Telephone Answer Code A 2 Fax Detect cceeeeeeeeeeee 4 8 Fax Forwarding changing remotely 6 5 6 8 programming a number 6 1 Fax Storage ccccseseeeeseeees 6 2 printing from memory 4 11 turning On cceeeeeeeeseeeeeees 6 2 Fax stand alone receiving e ossoeeereeenn 4 1 4 3 at end of conversation 4 10 compatibility 12 14 difficulties 2 0 0 12 10 Fax Forwarding 6 5 from extension phone A 2 reducing to fit on paper 4 10 retrieving from a remote SIG airean iacaaeecreesauncee 6 8 Ring Delay setting 4 2 4 5 sending cceecsseeeeeeeeeeeeeees 3 1 at end of conversation 3 5 automatic cceeeeee eee 3 4 Broadcasting 006 3 11 cancelling from MEMOLNY cceceeeeeeeees 3 10 COIOUIE TAX air 3 4 compatibility 12 14 CON AS oiadigan 3 6 enter Fax mode 3 1 from memory Dual Access 0 3 8 MANUAL cesis 3 5 Overseas
42. 2 6 print quality a na 12 15 UAMLOGCK wecstsntcivencatsoxenecteabie 3 17 Volume setting ceee 2 7 beeper ae 2 7 FING eea 2 7 speaker ccecceeeeeeeeeeeees 2 8 If you plan to retrieve voice or fax messages while away from your machine carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures Simply cut out the card and fold it to fit in your wallet or organizer Keeping it handy will help you derive the full benefit of your machine s Fax Forwarding and Remote Retrieval features Remote Retrieval Access card FAX 1940CN only Q Q z E ssord sasessoul XVJ V ISLVIH em pue dn suey dooq oyp 6 ssoid s Zess w y Zurserd dozg Jou Aq pom moqoz ouryorur dois 01 6 ssoig Z ssaid sasessoul JXU 0 drys SU JOWA y JO J qunu y 197U daog ayy 191e yeods uoy pue ssoid asessoul g yeaday 04 vay UY Z ssoid saxey B dAILAIY_ 07 Uayy gsar age Z Z Ssoid a8essay L MOU p 0s9y L 6 ssd 96 d dos 0 6 SSOIg Xb4 349117934 doaq oy Jaye yeods uoy p g ssoid sobessajy 9910 0 Ud SI7 IZESSIN GV MoU p 10d0y Aq POMOT OJ L ssoud asessoyl CV L At Id 27 4241 PopseMIO SOSessoul XEJ INOA JURA y 6 SSA ux3g d0 S ssoig Y nod IIM UTYPLU XLF NOWI QY Jo JoquInU MOU 9 1904 p ssoid QUINN PABMIOY XB WBAISOIg z ssord IIQqUINN SUIPIBMIO XLA 19A L ssord JAO oanjeay UIN 07 U
43. 2 pages MFC 3240C 1 Pages refers to the Brother Standard Chart No 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice 2 Pages refers to the ITU T Test Chart 1 a typical business letter Standard resolution MMR code Specifications and printed materials are subject to change without prior notice Scanner MFC 3240C and MFC 3340CN only Colour Monochrome TWAIN Compliant WIA Compliant Colour Depth Resolution Scanning Speed Document Size Scanning Width Gray Scale Colour Monochrome Yes Windows 98 98SE Me 2000 Professional XP Mac OS 8 6 9 2 Mac OS X 10 2 4 or greater Yes Windows XP 36 bit colour Input 24 bit colour Output Up to 2400 x 2400 dpi interpolated Up to 600 x 1200 dpi optical Maximum 1200 x 1200 dpi scanning with Windows XP resolution up to 2400 x 2400 dpi can be selected by using the Brother scanner utility Colour up to 8 89 sec Mono up to 3 99 sec A4 size in 100 x 100 dpi ADF Width 89 mm to 216 mm ADF Height 127 mm to 356 mm 210 mm 256 levels A Mac OS X scanning is supported in Mac OS X 10 2 4 or greater S 6 SPECIFICATIONS Printer A For FAX 1835C FAX 1840C and FAX 1940CN you can download the Brother Printer Driver from the Brother Solutions Center Visit us at http solutions brother com Printer Driver Windows 98 98SE M
44. 4 6 4 5 SETUP RECEIVE Setting Toll Saver TAD mode When you set the toll saver feature the machine answers after four rings if you do not have voice or fax messages and after two rings if you do have voice or fax messages This way when you call the machine for remote retrieval and let it ring three times you know you have no messages and can hang up to avoid a toll charge av E When Toll Saver is On it overrides your Ring Delay setting See Setting the Ring Delay on page 4 5 E The Toll Saver feature is available only when the TAD is set to On E If you are using BT Call Sign do NOT use the Toll Saver feature If it is not illuminated in green press Fax Press Menu Set 2 1 1 Press a or v to select Toll Saver Press Menu Set Press a or v to select On or Of Press Menu Set Press Stop Exit QO A Q N SETUP RECEIVE 4 6 Setting the F T Ring Time Fax Tel mode only If you set the Receive Mode to Fax Tel you ll need to decide how long the machine will signal you with its special pseudo double ring when you have a voice call If it s a fax call the machine prints the fax This pseudo double ring happens after the initial ringing from the phone company Only the machine rings and no other phones on the same line will ring with the special pseudo double ring However you can still answer the call on any telephone See Fax Tel mode on page A 3 7 If it is not illuminated in green press Fax
45. 4 Hour format Press Menu Set For example enter 15 25 for 3 25 P M Press Stop Exit The LCD now shows the date and time whenever the machine is in Fax mode Setting Tone or Pulse dialling mode Except for the Nordic Countries 1 2 oh Press Menu Set 0 4 Press a or v to select Pulse or Tone Press Menu Set Press Stop Exit GETTING STARTED Setting the Station ID You should store your name or company name and fax number so they print on all fax pages you send It is important that you enter the fax number in the internationally standardised format i e in accordance with the following strict sequence E The plus character by pressing key E Your Country Code e g 44 for the United Kingdom 41 for Switzerland E Your local area code minus any leading 0 9 in Spain E A space E Your number on the local exchange using spaces to aid readability as appropriate As an example if the machine is installed in the United Kingdom and the same line is to be used for both fax and voice calls and your national telephone number is 0161 444 5555 then you must set the fax and telephone number parts of your station ID as 44 161 444 5555 Press Menu Set 0 3 2 Enter your fax number up to 20 digits Press Menu Set A You cannot enter a hyphen To enter a space press gt once between numbers 3 Use the dial pad to enter your name up to 20 characters Se
46. At your side orother USER S GUIDE FAX 1840C FAX 1940CN MFC 3240C MFC 3340CN CE If you need to call Customer Service Please complete the following information for future reference Model Number FAX 1840C FAX 1940CN MFC 3240C and MFC 3340CN Circle your model number Serial Number Date of Purchase Place of Purchase The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product 1996 2004 Brother Industries Ltd THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE FITTED WITH THE APPROPRIATE CONNECTOR APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased and does not offer any warranty in the event that this product is used on public telecommunication lines in another country Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right
47. Crystal Display LCD Displays messages on the screen to help you set up and use your machine Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering information into the machine The key lets you temporarily switch the dialling mode during a telephone call from Pulse to Tone Navigation keys Menu Set The same key is used for Menu and Set operations Lets you access the Menu to program and store your settings in the machine K K You can press these keys to adjust the volume A Search Speed Dial Lets you look up numbers that are stored in the dialling memory It also lets you dial stored numbers by pressing and a two digit number lt Press to scroll backward to a menu selection Aorv Press to scroll through the menus and options Power Save You can turn the machine to power save condition ro Colour Start Lets you start sending faxes or make copies in full colour Also for MFC 3240C and MFC 3340CN lets you start a scanning operation in colour or mono depending on the scanning setting on your PC xa Mono Start Lets you start sending faxes or make copies in black and white Also for MFC 3240C and MFC 3340CN lets you start a scanning operation in colour or mono depending on the scanning setting on your PC Stop Exit Stops an operation or exits from the menu TAD keys FAX 1940CN only Digital TAD Lets you activate the TAD Tel
48. E cccccsseeeeeseeseeeeesneeeeees 2 7 Setting the Beeper VOIUME cccccceseeeeceeeeeesee eens 2 7 Setting the Speaker VOIUME cccceseeceeeeeeeeeeeeees 2 8 Turning on Automatic Daylight Savings Time 2 9 Setting the LCD Comntrast ccccccceeccesseseeeeeseeeeeees 2 9 SC SENG priii aaan 3 1 How to enter Fax MOG cccseeeceseeeeeseeeeeeeeeeeeaeeesaees 3 1 IOV WOON AM sees cescciecdecccnousaassaneeseee A E E 3 1 Manual dialliing 0 ccecceceeeeeeeeeeeeee eae eeeaaeeeeeaeeeeeeaaes 3 1 One Touch dialling srren 3 2 Speed Dialling ccccececccceaeeseeeeeeeseeeeeeeeeeeseseeeeeeees 3 2 eE I KONPE E E 3 3 FAX RECA sepen e aE E 3 3 How to Fax B amp W and Colour cccecsseeeeeeseeeeeeeeeeees 3 4 Colour fax transmission cceceeeeeeeeseeeeeeeeeeeeeeeees 3 4 Faxing rom Me ADF wetecns arent ccnoseanwacatcaccnaccanatecananpeneanes 3 4 Automatic trANSMISSION s cceeseeeeeeeeeeeeeeeeesaeeeas 3 4 Manual transmiSSION sssrinin inanan nea 3 5 Sending a fax at the end of a conversation 3 5 Basic sending OPEratiONS ce eeecee cece eee ee eee eeeeeeeeeeeeae es 3 6 Sending faxes using multiple SettingS c000 3 6 OF ie a E A AEE 3 6 Fax RESOIUTION ccccecceececeecceeeceeeeeaeeseeeeaeeeseseseeesees 3 7 Dual Access Not available for colour faxes 3 8 Real Time Transmission
49. Enter a three digit number from 000 to 998 The cannot be changed 3 Press Menu Set 4 Press Stop Exit Remote Commands CHANGE Fax FORWARDING SETTING Press 9 5 then to Turn feature Off press 1 Select Fax Forwarding press 2 lt Fold Fold gt Program Fax Forwarding Number press 4 Enter the new fax number where you want your fax messages forwarded followed by Turn Fax Storage On press 6 RETRIEVE A Fax Press 96 thento Retrieve all faxes press 2 then enter the number of remote fax machine followed by After the beep hang up and wait Erase all fax messages press 3 At your side orotner Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only local Brother companies or their dealers will only support machines purchased in their own countries UK IRE SAF PAN NORDIC LF7535004
50. Menu Set 3 Press Stop Exit A The machine ejects paper with printed surfaces face up onto the paper tray in the front of the machine When you use transparencies or glossy paper remove each sheet immediately to prevent smudging or paper jams Setting the Paper Size You can use five sizes of paper for printing copies Letter Legal A4 A5 and 10 x 15 cm and three sizes for printing faxes Letter Legal and A4 When you change the type of paper you load in the machine you will need to change the setting for Paper Size at the same time so your machine can fit an incoming fax on the page 7 Press Menu Set 1 3 2 Press a or v to select Letter Legal A4 A5 Or 10x15cm Press Menu Set 3 Press Stop Exit GETTING STARTED 2 6 Setting the Ring Volume You can turn the ring Ring Volume Off or you can select the ring volume level Press Menu Set 1 4 1 2 Press a or v to select Low Med High Or Off Press Menu Set 3 Press Stop Exit OR You can adjust the ring volume when your machine is idle not being used In Fax mode press lt or lt to adjust the volume level Every time you press these keys the machine will ring so you can hear the active setting as the LCD shows it The volume changes with each key press The new setting will stay until you change it again Setting the Beeper Volume You can change the beeper volume The default factory setting is Beeper Low When the beeper is on th
51. NING There are high voltage Do not handle the plug with wet electrodes inside the machine hands Doing this might cause Before you clean the machine an electrical shock make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket To prevent injuries be careful When you move the machine not to touch the area shaded in grasp the side handholds as the illustration shown in the illustration When you move the machine place a hand at each side of the unit so you are supporting the base when you lift it See the illustration on the right m Use caution when installing or modifying telephone lines Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the wall socket Never install telephone wiring during a lightning storm Never install a telephone wall socket in a wet location This product must be installed near an electrical socket that is easily accessible In case of emergencies you must disconnect the power cord from the electrical socket in order to shut off power completely IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Do not use this product near water for example near a bath tub wash bowl kitchen sink or washing machine ina
52. OTOCAPTURE CENTER MFC 3340CN ONLY 10 7 DPOF printing DPOF stands for Digital Print Order Format Major Digital Camera manufacturers Canon Inc Eastman Kodak Company Fuji Photo Film Co Ltd Matsushita Electric Industrial Co Ltd and Sony Corporation created this standard to make it easier to print images from a digital camera If your digital camera supports DPOF printing you will be able to select on the Digital Camera display the images and number of copies you want to print When the memory card CompactFlash SmartMedia Memory Stick SecureDigital and xD Picture Card with DPOF information is put into your machine you can print the selected image easily Insert your media card into the proper drive slot Press PhotoCapture key A The media active message will be shown for 60 seconds and then disappear Even in that case you can enter the PhotoCapture mode by pressing PhotoCapture 2 Press PhotoCapture 3 Press a or v to select Print Images Press Menu Set 4 if there is a DPOF file on the card the LCD shows 5 Press a or v to select Yes TOPS MONUSAL A If you want to choose the images and their print options now select No 6 Press Colour Start to print 10 8 WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY Changing the default settings You can save the PhotoCapture Center settings you use most often by setting them as default These settings will remain until you change
53. Press a or v to select White Balance Sharpness or Color Density Press Menu Set 4 Pressa orv to adjust the degree of the setting Press Menu Set 5 Press Stop Exit E White Balance This setting adjusts the hue of the white areas of an image Lighting camera settings and other influences will effect the appearance of white The white areas of a picture may be slightly pink yellow or some other colour By using this adjustment you can correct this effect and bring the white areas back to pure white E Sharpness This setting enhances the detail of an image It is similar to adjusting the fine focus on a camera If the image is not in true focus and you cannot see the fine details of the picture then adjust the sharpness E Colour Density This setting adjusts the total amount of colour in the image You can increase or decrease the amount of colour in an image to improve a washed out or weak picture WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY 10 11 Cropping If your photo is too long or wide to fit the available space on your selected layout part of the image will be automatically cropped The default setting is On If you want to print the whole image turn this setting to Off Press Menu Set 4 6 2 Press a or v to select of f Or On Press Menu Set 3 Press Stop Exit Cropping 20On Cropol ng 2Ortr Borderless This feature expands the printable area to the edges of the paper Printing time will
54. SEND Search You can search for names you have stored in the One Touch and Speed Dial memories Press Search Speed Dial and the navigation keys to search See Storing One Touch Dial numbers on page 5 1 and Storing Speed Dial numbers on page 5 2 Search To search numerically Search i ea pial Speed Dial fo lt gt Colour Start 0 E Mono Start To search alphabetically To search alphabetically you can use the dial pad to enter the first letter of the name you are looking for Fax Redial If you are sending a fax manually and the line is busy press Redial Pause and then press Mono Start or Colour Start to try again If you want to make a second call to the last number dialled you can save time by pressing Redial Pause and Mono Start or Colour Start Redial Pause only works if you dialled from the control panel If you are sending a fax automatically and the line is busy the machine will automatically redial up to three times at five minute intervals SETUP SEND 3 3 How to Fax B amp W and Colour Colour fax transmission Your machine can send a colour fax to machines that support this feature However colour faxes cannot be stored in the memory When you send a colour fax the machine will send it in real time even if Real Time TX is set to Off Faxing from the ADF Put the document face down in the ADF To cancel press Stop Exit If it is not illuminated in green press Fax Load your do
55. Save them for later reference Follow all warnings and instructions marked on the product Unplug this product from the wall socket before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning Do not use this product near water Do not place this product on an unstable cart stand or table The product may fall causing serious damage to the product Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable operation of the product and to protect it from overheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heater This product should never be placed in a built in installation unless proper ventilation is provided This product should be operated from the type of power source indicated on the label If you are not sure of the type of power available call your dealer or local power company Use only the power cord supplied with this machine This product is equipped with a 3 wire grounded plug a plug having a third grounded pin This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet Do not defeat the purpose of the grounded plug 10 Do not allow anythin
56. Set 2 0 3 The screen displays the current setting of this feature 2 Press a or v to select on Or Off 3 Press Menu Set 4 Press Stop Exit A If you turn off BT Call Sign receive mode stays Manual You need to set receive mode again APPENDIXA A 1 Advanced receiving operations Operation from extension telephones If you answer a fax call on an extension telephone or an external telephone into the correct socket on the machine you can make your machine take the call by using the Fax Receive Code When you press the Fax Receive Code 51 the machine starts to receive a fax See Fax Detect FAX 1835C MFC 3240C and MFC 3340CN only on page 4 8 or Fax Detect FAX 1840C and FAX 1940CN only on page 4 9 If the machine answers a voice call and pseudo double rings for you to take over use the Telephone Answer Code 51 to take the call at an extension phone See Setting the F T Ring Time Fax Tel mode only on page 4 7 If you answer a call and no one is on the line you should assume that you re receiving a manual fax E Press 51 and wait for the chirp or until the machine s LCD displays Receiving and then hang up Your caller will have to press Start to send the fax A 2 APPENDIXA Fax Tel mode When the machine is in Fax Tel mode it will use the F T Ring Time pseudo double ringing to alert you to pick up a voice call If you are at an extension phone you ll need to lift the handset during the F T Ring Time
57. Speaker Phone FAX 1940CN only so you can hear the receiving fax machine answer before you press Mono Start or Colour Start to begin transmission Menu mode Programming mode for changing your machine s settings OCR optical character recognition MFC 3240C and MFC 3340CN only The bundled ScanSoft OmniPage software application converts an image of text to text you can edit G 3 GLOSSARY One Touch Keys on the machine s control panel where you can store numbers for easy dialling You can store a second number on each key if you press Shift and the One Touch Key together Out of Paper Reception Receives faxes into the machine s memory when the machine is out of paper Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines Pause Allows you to place a 3 5 second delay in the dialling sequence stored on One Touch keys and Speed Dial numbers Press Redial Pause as many times as needed for longer pauses PhotoCapture Center MFC 3340CN only Allows you to print digital photos from your digital camera at high resolution for photo quality printing Photo resolution A resolution setting that uses varying shades of gray for the best representation of photographs Polling The process of a fax machine calling another fax machine to retrieve waiting fax messages Pulse A form of rotary dialling on a telephone line Quick Dial List A listing of names and numbers store
58. Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number Super Fine resolution 392 x 203 dpi Best for very small print and line art TAD telephone answering device You can connect an external TAD to your machine Temporary settings You can select certain options for each fax transmission and copy without changing the default settings Tone A form of dialling on the telephone line used for Touch Tone telephones Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine User Settings A printed report that shows the current settings of the machine Xmit Report Transmission Verification Report A listing for each transmission that shows Its date time and number G 5 GLOSSARY Specifications Product description General Memory Capacity Automatic Document Feeder ADF Paper Tray Printer Type Print Method LCD Liquid Crystal Display Power Source Power Consumption 8 MB FAX 1835C FAX 1840C and MFC 3240C 16 MB FAX 1940CN and MFC 3340CN Up to 20 pages Temperature 20 C 30 C Humidity 50 70 Paper 80 g m A4 size 100 Sheets 80 g m Ink Jet Piezo with 74 x 5 nozzles 16 characters x 1 line 120V AC 50 60Hz 220 240V 50 60Hz FAX 1835C FAX 1840C Power Save Mode Less than 4 Wh Standby 8 Wh or less Operating 23 Wh or less MFC 3240C Power Save Mode Less than
59. TOll SAVE sic ccsaasssncuiataiomesinnsnnandaxadeoaedwtesonraneiags 7 6 ICM Recording MOnitor cccccccssseeeeeseeeeeeeeseeeees 7 7 Recording a CONVELSATION c0ccceececeeceeeeeseeeeeeesnees 7 7 Record Fax Tel Outgoing Announcement F T OGM 7 7 Printing ODORS sisese S 8 1 Fax settings and activity 2 0 0 ceecessseeeesssereceeeeessseeeesseeens 8 1 Customizing the Transmission Verification Report 8 1 Setting the Journal Period ccccceesseeeeeseeeeeeeeees 8 2 Printing reports eee 8 3 How to print A TEDO eccieispnneeae ennie 8 3 Making CODICS rrenean nnna 9 1 Using the machine as a copier sssssssssseesseeesessrrresrrerereen 9 1 EMEI CODY MOU asane 9 1 Making a single CODY ccceececeseeceeeeeeeeeeeeeeaeeesaaees 9 2 Making multiple copies cccceeceeeeeeseeeeeeeeseeeesaeeeees 9 2 SIOD COPYN orenen ei 9 2 Using the temporary Copy keys Temporary settings 9 3 Increasing copy speed or quality c seceeeeeeees 9 4 Changing the temporary copy SettingS c00 9 5 Enlarging or reducing the image copied 9 6 Seting paper Iye seserapan 9 7 Setting paper SIZEO eccececseeseeeeeseaeesseeeeeseeneeseeess 9 8 Adjusting brightness nnaeenoaneooaenee nenen eneen 9 8 Adjusting CONTIAST eee eee eee ee teers ee eeeeeeeeeeaaaa ees 9 9 Sorting copies FAX 1940CN and MFC 3340CN only 9 9 Making N in 1 copies or a p
60. a or v to scroll to your next menu selection Press Menu Set When you finish setting an option the LCD shows Accepted APPENDIXB B 2 a RI gt I Pr F Select amp Set Select amp Set Stop Exit exit Menu Descriptions Page Selections 1 General Setup 7 E a o 1 Ring 4 Volume 2 Beeper 3 Speaker 5 Auto Daylight Sets the time to return to Fax mode 5 Mins 2 Mins 1 Min 30 Secs Default for MFC 3240C MFC 3340CN 0 Sec Default for FAX 1835C FAX 1840C MFC 1940CN Off Sets the type of paper in the paper tray Plain Inkjet Glossy Transprncy Sets the size of the paper in the paper tray Letter Legal A4 A5 10x15cm Adjusts the ring volume Adjusts the volume level of the beeper Adjusts the speaker volume Changes for Daylight Savings Time automatically A The factory settings are shown in Bold B 3 APPENDIX B Menu Descriptions Page Selections 6 P Save Setting 1 General Setup Continued Customizes the Power Save key not to receive fax in power save condition 7 LCD Light Adjust the contrast of 2 9 Contrast Dark the LCD 01 04 4 UK sae 00 05 02 Nordic countries only 1 Setup Receive In Fax mode only 1 Ring Delay Excluding FAX 1940CN 1 Ring Delay Ring Delay FAX 1940CN only 00 04 02 UK only 00 05 02 Nordic countries only Toll Saver On Off 2 F T Ring Time 3
61. at Press Menu Set For example enter 19 45 for 7 45 PM Press 1 to leave the documents waiting in the ADF OR Press 2 to scan the documents into the memory The number of pages you can scan into the memory depends on the amount of data that is printed on each page SETUP SEND 3 13 Delayed Batch Transmission Not available for colour faxes Before sending the delayed faxes your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time 7 If it is not illuminated in green press Fax Press Menu Set 2 2 4 2 3 Press a or v to select on or Off Press Menu Set 4 Press Stop Exit 3 14 SETUP SEND Setup for Polled Transmit Standard Not available for colour faxes Polled Transmit is when you set up the machine to wait with a document so another fax machine can retrieve it If it is not illuminated in green press Fax Load your document Press Menu Set 2 2 6 Press a or v to select Standard Press Menu Set Press 1 to leave documents in the ADF The document will remain in the ADF until the machine is polled If you need to use your machine before the polled transmit occurs you must first cancel this job OR Press 2 to scan the document into memory The document will be stored and can be ret
62. at this step until you have entered all the image numbers that you want to print A You can enter all the numbers at one time by using the key for a comma or the key for hyphen For example Enter 1 3 6 to print images No 1 No 3 and No 6 Enter 1 5 to print images No 1 to No 5 4 After you have selected all the image numbers press Menu Set again and go to Step 5 _OR If you have finished choosing settings press Colour Start 10 6 WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY Paper Type amp Paper Size 5 Press a or v to select the type of paper you are using letter Glossy 10xl5cm Glossy 13xl ecm Glossy A4 Glossy Letter Plain A4 Plain Letter Inkjet A4 Inkjet or10xl5cm Inkjet Press Menu Set If you selected Letter or A4 go to Step 6 lf you selected another size go to Step 7 OR If you have finished choosing settings press Colour Start Print Size 6 if you selected Letter or A4 press a or v to select the print size 10 x Bem 13 gt x Gem 15x 10cm 18 x 130m 20 X 15cm OrMax Size Press Menu Set and go to Step 7 OR If you have finished choosing settings press Colour Start Printed Position for A4 paper Number of Copies Use the dial pad to enter the number of copies you want Press Menu Set 8 Press Colour Start to print a Your temporary settings will be kept until you take out the media card from the drive slot print images or press Stop Exit WALK UP PH
63. ayy G 6 SSOld yOS Nuspq SSold posuvyo oq jouueo OUT 866 01 000 Wo1 JoquINU 4131p 3914 BION Z Z G Z JoS nusy SSA L oabessay Huiobyno puoday Aeld WY SLIO JOU Jpm Wss oy pue poXeyd u q 190A JOU DALY sosessoul Jre sdoaq I9 IEA NOA JJ E G SSO poJ sobessoaly 210A IW osesg sso00y sjowey Huibueyy i 9 ssoid a8B 10 XLA PIAS Z L ssoid adessayy L 4 Avid SPUBWIWIOD 9JOWS9Y i i Bunjes buipsemio4 xey abueyy ep es ees r s s s ee REMOTE RETRIEVAL ACCESS CARD R 1 Check Receiving Status Press 9 7 then for Fax messages press 1 Voice messages press 2 1 long beep Received message 3 short beeps No messages Change Receive Mode Press 9 8 then for TAD press 1 Fax Tel press 2 Fax Only press 3 Exit Remote Retrieval Press 9 0 ee ee a A E N ei a E TAD Telephone Answering Device REMOTE RETRIEVAL Access CARD Using Remote Access Code 1 Dial your fax number from a telephone or fax machine using touch tone 2 When your machine answers immediately enter your Remote Access Code 3 digits followed by 3 Your fax machine signals the kinds of messages it received 1 long beep Fax messages 2 l
64. c tab to help enhance the print quality Clean the print head See Cleaning the print head on page 12 15 Check the printing alignment See Checking the printing alignment on page 12 18 Make sure the paper is loaded properly in the paper tray and the paper side guide is adjusted correctly See How to load paper envelopes and post cards on page 1 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 9 DIFFICULTY SUGGESTIONS Printing Continued Smudged stain at the top Make sure the paper is not too thick or not curled See About paper on center of the printed page page 1 10 Printing appears dirty or ink Make sure you are using the proper types of paper See About paper seems to run on page 1 10 Don t handle the paper until the ink is dry Stains appear on the reverse Make sure the Printer Platen is not dirty with ink See Cleaning the side or at the bottom of the machine Printer Platen on page 12 24 age pag Make sure you are using the paper support flap See How to load paper envelopes and post cards on page 1 15 There are some dense lines Check Reverse Order in the Basic tab of the printer driver The printouts are wrinkled In the printer driver Basic tab click the Settings and uncheck the Bi Directional Printing Cannot perform 2in1or4in1 Check that the paper size setting in the application and in the printer printing driver are the same Print speed is too slow C
65. c b 8 WW 622 X 9LZ A 1997 doj u4 yar YoJeUo OL NOO edojeAug 1d edojeaug 99 91qnoq Z PseQ 1SOd PIED SOd pied x pul 12 004d 7 0 0Ud 0 0Ud OV SV sg sIr 9AIINDEXy je6e7 bv 19497 ZI S 1eded saloussedsuel E o Jaded na d L 1 ded uodo y e JO z s pue d Jeded INTRODUCTION 1 12 Paper weight thickness and capacity Paper Type Weight s Thickness No of sheets Cut Paper Plain Paper 64 to 120 g m 0 08 to 0 15 mm 100 17 to 32 Ib 0 003 to 0 006 Inkjet Paper 64 to 200 g m 0 08 to 0 25 mm 20 17 to 53 Ib 0 003 to 0 01 Glossy Paper Up to 220 g m Up to 0 25 mm 20 Up to 58 Ib Up to 0 01 Cards Photo Card Up to 240 g m Up to 0 28 mm 20 Up to 64 Ib Up to 0 01 30 Post Card Up to 200 g m Up to 0 23 mm Up to 53 Ib Up to 0 01 Envelopes 75 to 95 g m Up to 0 52 mm 20 to 25 Ib Up to 0 02 E ARID I Up to 50 sheets for Legal size paper 80 g m Up to 100 sheets of 80 g m Paper capacity of the output paper tray Output Paper Up to 50 sheets of 80 g m A4 Tray E Transparencies or glossy paper must be picked up from the output paper tray one Index Card Up to 120 g m Up to 0 15 mm Up to 32 Ib Up to 0 006 page at a time to avoid smudging Legal paper cannot be stacked on the output paper tray INTRODUCTION 1 13 Printable area The printable area depends on
66. camera media Your Brother machine includes five media drives slots for use with popular digital camera media CompactFlash SmartMedia Memory Stick SecureDigital and xD Picture Card CompactFlash SmartMedia Memory Stick Type I only SecureDigital xD Picture Card The PhotoCapture Center feature lets you print digital photos from your digital camera at high resolution to get photo quality printing A E miniSD can be used with miniSD adapter E Memory Stick Duo can be used with Memory Stick Duo adapter m Adapters are not included with the machine Contact a third party supplier for adapters WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY 10 1 PhotoCapture Center requirements To avoid error conditions please remember The DPOF file on the media card must be in a valid format See DPOF printing on page 10 8 The image file extension must be JPG Other image file extensions JPEG TIF GIF and so on will not be recognized Walk up PhotoCapture Center printing must be performed separately from PhotoCapture Center operations using the PC Simultaneous operation is not available IBM Microdrive is not compatible with the machine The machine can read up to 999 files in a media card Use only Smart media cards with a 3 3v voltage rating A When printing the INDEX or IMAGE the PhotoCapture Center will print all the valid images even if one or more ima
67. ccccssseeesseeeees 3 21 Setup Receive sins ciecanniavoncnaimtndedit nina 4 1 Basic receiving operations FAX 1835C FAX 1840C MFC 3240C and MFC 3340CN only ceeeeeeeeeees 4 1 Choosing the Receive Mode ccccssseceeeseseeeeeenees 4 1 To select or change your Receive Mode 4 2 Setting the Ring Delay ccccceseeeceeeesseseeeeeeeeeneeees 4 2 Basic receiving operations FAX 1940CN only 4 3 Choosing the Receive Mode cccccesseeeeseeeeeeeenees 4 3 To select or change your Receive Mode 4 4 Setting the Ring Delay cccccceccceeessseseeeeeeeseneeees 4 5 Setting Toll Saver TAD Mmode ccccceeeeeeeeeeeeees 4 6 Setting the F T Ring Time Fax Tel mode onlly 4 7 Setting the Fax Tel Announcement FAX 1940CN only cceeeeseeeeeeceeeeesseeeeeeeseeeeeeeees 4 7 Fax Detect FAX 1835C MFC 3240C and MFC 3340CN only cecceseeeeeceeeeeeseeeeeaeeseeeeeeeees 4 8 Fax Detect FAX 1840C and FAX 1940CN only 4 9 Printing a reduced incoming fax AUTO Reduction scccsccaidccacenaic cccaaecduntadandecessencoanded 4 10 Receiving a fax at the end of a conversation 4 10 Printing a fax from the memory cccssseeeeeeeeeeeees 4 11 Reception into memory Not available for colour fax reception 4 11 PP OUI e E E AE 4 12 Ser EPONA n a E E 4 12 Setup for Polling Receive Standard
68. ccess codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call Rates may vary depending on the time and destination To take advantage of low rates you can store the access codes or long distance carriers and credit card numbers as One Touch and Speed Dial numbers You can store these long dialling sequences by dividing them and setting them up as separate One Touch and Speed Dial numbers in any combination You can even include manual dialling using the dial pad See Storing One Touch Dial numbers on page 5 1 and Storing Speed Dial numbers on page 5 2 For example perhaps you have stored 555 on One Touch key 1 and 7000 on One Touch key 2 If you press One Touch key 1 One Touch key 2 and Mono Start or Colour Start you will dial 555 7000 To temporarily change a number you can substitute part of the number with manual dialling using the dial pad For example to change the number to 555 7001 you could press One Touch key 1 and then press 7001 using the dialling pad A If you must wait for another dial tone or signal at any point in the dialling sequence store a pause there in the number by pressing Redial Pause Each key press adds a 3 5 second delay QUICK DIAL NUMBERS AND DIALLING OPTIONS 5 6 Pause Press Redial Pause to insert a 3 5 second pause between numbers If you are dialling overseas you can press Redial Pause as many times as needed to
69. ceive Mode 7 If it is not illuminated in green press Fax 2 Press Menu Set 0 1 3 Press a or v to select Fax Only Fax Tel Or Manual Press Menu Set 4 Press Stop Exit Current Receive Mode Fax Fax Only F T Fax Tel Mn1 Manual TAD Msg Mgr If the TAD Mode is On it overrides Ed T your Receive Mode setting The On V screen shows TAD Msg Mgr Press and hold until it lights If the TAD Mode is Off the Receive Mode returns to your own setting See TAD Telephone Answering Device FAX 1940CN only on page OFF 7 1 SETUP RECEIVE 4 4 Setting the Ring Delay The Ring Delay sets the number of times the machine rings before it answers in Fax Only Fax Tel and TAD Msg Mgr modes If you have extension phones on the same line as the machine or subscribe to the telephone company s BT Call Sign service keep the Ring Delay setting of 4 See Fax Detect FAX 1840C and FAX 1940CN only on page 4 9 and Operation from extension telephones on page A 2 If it is not illuminated in green press 2 Press Menu Set 2 1 1 3 Press or v to select Ring Delay Press Menu Set 4 Press a or v to select how many times the line rings before the machine answers 00 04 UK only 00 05 Nordic countries only Press Menu Set If you select 0O the line won t ring at all 5 Press Stop Exit A Toll Saver must be Of to use the Ring Delay setting See Setting Toll Saver TAD mode on page
70. conds after the number is dialled So it is important for the receiving machine to answer the call in as few rings as possible A When you have an external Telephone Answering Device TAD on your fax line your TAD will decide the number of rings before the call is answered 1 20 INTRODUCTION ECM Error Correction Mode The Error Correction Mode ECM is a way for the machine to check a fax transmission while it is in progress If the machine detects errors during fax transmission it resends the pages of the fax that had an error ECM transmissions are only possible between fax machines that both have this feature If they do you may send and receive fax messages that are continuously being checked by the machine Your machine must have enough memory for this feature to work INTRODUCTION 1 21 Getting started Initial Setup Setting the Date and Time When the machine is not in use it will display the date and time If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send If there is a power failure you may have to reset the date and time No other settings will be affected 1 2 3 Press Menu Set 0 2 Enter the last two digits of the year Press Menu Set Enter two digits for the month Press Menu Set For example enter 09 for September or 10 for October Enter two digits for the day Press Menu Set For example enter 06 for 6th Enter the time in 2
71. culties MFC 3340CN only cannot print over the Network Make sure that your machine is powered on and is On Line and in Ready mode Print Network Configuration list See Printing reports on page 8 1 Then the current settings of the network are printed Reconnect the LAN cable to the hub to verify that the cabling and network connections are good If possible try connecting the machine to a different port on your hub using a different cable If the connections are good the machine shows LAN Active for 2 seconds TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 13 Compatibility If you are having difficulty sending or receiving a fax due to possible interference on the phone line we recommend that you adjust the Equalization for compatibility The machine adjusts the modem speed for fax operations Press Menu Set 2 0 2 2 Press a or v to select Basic or Normal A For FAX 1940CN MFC 3240C and MFC 3340CN you can select High to return to 33600 bps Press Menu Set 3 Press Stop Exit A E Basic reduces the modem speed to 9600 bps Unless there is a lot of interference on your phone line you may prefer to use it only when needed E Normal sets the modem speed at 14400 bps 12 14 TROUBLESHOOTING AND ROUTINE MAINTENANCE How to improve print quality Cleaning the print head To ensure good print quality the machine will regularly clean the print head You can start the cleaning process manually if needed Clean t
72. cument Dial the fax number Press Mono Start or Colour Start m The machine starts scanning the document WG N A If the memory is full and you are faxing a single page it will be sent in real time Automatic transmission This is the easiest way to send a fax if it is not illuminated in green press Fax Load your document 2 3 Dial the fax number you want to call See How to dial on page 3 1 4 Press Mono Start or Colour Start 3 4 SETUP SEND Manual transmission Manual transmission lets you hear the dialling ringing and fax receiving tones while sending a fax 1 2 3 4 5 6 If it is not illuminated in green press Load your document Pick up the handset of the machine FAX 1840C and FAX 1940CN external phone FAX 1835C MFC 3240C and MFC 3340CN and listen for a dial tone OR Press Speaker Phone FAX 1940CN only and listen for a dial tone Dial the fax number you want to call When you hear the fax tone press Mono Start or Colour Start If you picked up the handset replace it Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang up 1 B GN Ask the other party to wait for fax tones beeps and then to press Start or Send key before hanging up If it is not illuminated in green press Fax Load your document Press Mono Start or Colour Start SETUP SEND 3 5 Basic sending opera
73. d ask them to connect the machine for you It is advisable to have a separate line for the machine If the machine is to be connected to a multi line system ask your installer to connect the unit to the last line on the system This prevents the unit from being activated each time a telephone call is received If you are installing the machine to work with a PBX Itisnot guaranteed that the unit will operate properly under all circumstances with a PBX Any cases of difficulty should be reported first to the company that handles your PBX 2 Ifall incoming calls will be answered by a switchboard operator itis recommended that the Receive Mode be set to Manual All incoming calls should initially be regarded as telephone calls Custom features on your phone line If you have Voice Mail Call Waiting Call Waiting Caller ID RingMaster an answering service an alarm system or other custom feature on one phone line it may create a problem with the operation of your machine See Custom features on a single line on page 12 12 APPENDIXA A 11 f Appendix B On screen programming Your machine is designed to be easy to use with LCD on screen programming using the navigation keys User friendly programming helps you take full advantage of all the menu selections your machine has to offer Since your programming is done on the LCD we have created step by step on screen instructions to help you program your machine All you need to
74. d in One Touch and Speed Dial memory in numerical order Real Time Transmission When memory is full you can send faxes in real time Remaining jobs You can check which jobs are waiting in memory and cancel jobs individually Remote Access Code Your own four digit code that allows you to call and access your machine from a remote location Remote Retrieval Access The ability to access your machine remotely from a touch tone phone Resolution The number of vertical and horizontal lines per inch See Standard Fine Super Fine and Photo GLOSSARY G 4 Ring Delay The number of rings before the machine answers in Fax Only Fax Tel and TAD Msg Mgr FAX 1940CN only mode Ring Volume Volume setting for the machine s ring Scanning MFC 3240C and MFC 3340CN only The process of sending an electronic image of a paper document into your computer Scan to Card MFC 3340CN only You can scan a black and white or colour document into a Media Card Black and white images will be in TIFF or PDF file format and colour images may be in PDF or JPEG file format Search An electronic alphabetical listing of stored One Touch Speed Dial and Group numbers Speed Dial A pre programmed number for easy dialling You must press the Search Speed Dial and the two digit code and Mono Start or Colour Start to start the dialling process Standard resolution 203 x 97 dpi It is used for regular size text and quickest transmission
75. d in Mac OS S 10 SPECIFICATIONS Optional External Wireless Print Scan Server NC 2200w MFC 3240C and MFC 3340CN only NC 2200w External Connecting the optional External Wireless Wireless Print Scan Print Scan Server NC 2200w to your machine will Server Optional allow you to print and scan over a wireless network Network types IEEE 802 11b wireless LAN Support for Windows 98 98SE Me 2000 XP Mac OS X 10 2 4 or greater Protocols TCP IP ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS DNS LPR LPD Port9100 SMB Print IPP RawPort mDNS TELNET SNMP HTTP A You can assign the scan key to one networked computer only SPECIFICATIONS S 11 Index Access codes storing and dialling 2 cece eceeeeeeneeeeeeeeees 5 6 ADF automatic document feeder cceceeeeee 1 8 3 4 Answering machine TAD A 6 CONNECTING ccceeceeeeeee A 7 Automatic fax receive n 4 1 4 3 Fax Detect 4 8 4 9 fax redial cccccseeeeees 3 3 transmission cc0000e 3 4 Broadcasting c cccsececees 3 11 setting up Groups for 5 4 Cancelling Fax Forwarding 0 6 5 fax jobs in memory 3 10 jobs awaiting redial 3 10 Paging sissoo 6 5 Cleaning print head n se 12 15 printer platen 12 24 SCANNET ccccceeeeeees 12 23 CNG TONGS vxse sacar toi 1 20 Colour enhancement PhotoCapture Center 10 10 Connecti
76. damage is caused to the print head or other parts of this machine as a result of the use of ink or ink cartridges other than genuine Brother products due to the incompatibility or lack of suitability of those products with this machine any repairs required as a result will not be covered by the warranty 12 28 TROUBLESHOOTING AND ROUTINE MAINTENANCE Appendix A Telephone services BT Call Sign For U K Only This machine feature lets you use the BT Call Sign subscriber service which allows you to have at least two separate telephone numbers on one phone line Each phone number has its own distinctive ringing pattern so you know which phone number is ringing This is one way you can have a separate phone number for your machine Your machine has a BT Call Sign compatible distinctive ringing function allowing you to dedicate a second phone number on the same phone line just for receiving faxes A You can switch BT Call Sign off temporarily then turn it back on When you get a new fax number make sure you reset this function This machine will automatically answer incoming calls that use your new fax number S When you set the BT Call Sign feature to ON the receive mode is set to Manual automatically Manual mode will not respond to incoming telephone calls since the number you use for telephone calls will use the normal ring pattern To enable the machine to work with BT Call Sign Only with your external phone 1 Press Menu
77. different numbers The available memory will vary depending on the types of jobs in the memory and the number of locations used for broadcasting If you broadcast to the maximum numbers available you will not be able to use Dual Access and Delayed fax Enter the long dialling sequence numbers as you would normally but remember that each One Touch and Speed Dial number counts as one number so the number of locations you can store becomes limited If the memory is full press Stop Exit to stop the job or if more than one page has been scanned press Mono Start to send the portion that is in the memory Overseas Mode If you are having difficulty sending a fax overseas due to possible interference on the phone line we recommend that you turn on the Overseas Mode After you send a fax using this feature the feature will turn itself off WG N If it is not illuminated in green press Fax Load your document Press Menu Set 2 2 7 Press a or v to Select On or Of Press Menu Set 3 12 SETUP SEND Delayed Fax Not available for colour faxes During the day you can store up to 50 faxes in the memory to be sent within 24 hours These faxes will be sent at the time of day you enter in Step 4 7 If it is not illuminated in green press Fax 2 Load your document 3 Press Menu Set 2 2 3 4 Press Menu Set to accept the ef displayed time OR Enter the time you want the fax to be sent in 24 hour form
78. do is follow the instructions as they guide you through the menu selections and programming options Menu table You can probably program your machine without the User s Guide if you use the Menu table that begins on page B 3 These pages will help you understand the menu selections and options that are found in the machine s programs A You can program your machine by pressing Menu Set followed by the menu numbers For example to set Fax Resolution to Fine Press Menu Set 2 2 2 and a or v to select Fine Press Menu Set Memory storage If there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings Such as Contrast Overseas Mode and so on will be lost You may also have to reset the date and time B 1 APPENDIX B Navigation keys Access the menu Go to the next menu level Accept an option w Scroll through the current menu level Go back to the previous menu level at Exit the menu You can access the menu mode by pressing Menu Set When you enter the menu the LCD scrolls Press 1 for General Setup menu OR Press 2 for Fax menu OR Press 3 for Copy menu Press 0 for Initial Setup 0 Initial Setup You can scroll more quickly through each menu level by pressing the arrow for the direction you want a or v Select an option by pressing Menu Set when that option appears on the LCD The LCD will then show the next menu level Press
79. documents or for the next fax only WG N 5 If it is not illuminated in green press Fax Load your document Press Menu Set 2 2 5 To change the default setting press a Or y to Select On or Off Press Menu Set OR For the next fax transmission only press a or v to select Next Fax Only Press Menu Set and go to Step 5 For the next fax only press a or w to select On or off Press Menu Set A In Real Time Transmission the redial feature does not work ef If you are sending a colour Fax the machine will send it in real time even if Real Time TX is setto Off SETUP SEND 3 9 Checking job status Check which jobs are still waiting in the memory to be sent If there are no jobs the LCD shows No Jobs Waiting 7 Press Menu Set 2 6 2 if you have more than one job waiting press a or v to scroll through the list 3 Press Stop Exit Cancelling a fax in progress If you want to cancel a fax while the machine is scanning dialling or sending it press Stop Exit Cancelling a scheduled job You can cancel a fax job that is stored and waiting in the memory Press Menu Set 2 6 Any jobs that are waiting will appear on the LCD 2 if you have more than one job waiting press a or w to select the job you want to cancel Press Menu Set OR If you only have one job waiting go to Step 3 3 Press 1 to cancel To cancel another job go to Step 2 OR Press 2 to exit wit
80. e FAX 1940CN only QUICK DIAL NUMBERS AND DIALLING OPTIONS 5 8 Answering calls with the Speaker Phone FAX 1940CN only When the machine rings instead of lifting the handset press Speaker Phone Speak clearly toward the microphone b To end the call press Speaker Phone If you have a bad telephone line connection the other party might hear your voice echoed during the call Hang up and try the call again OR Pick up the handset Tel Except for FAX 1940CN This key is used to enter into a conversation after having picked up the handset of an external telephone in F T pseudo ringing Also if you press Tel when you are talking lifting the external telephone s handset with the other end you can hear the other end from the machine s monitor speaker but the other end cannot hear you Mute FAX 1840C and FAX 1940CN only 7 Press Mute to put a call on Hold 2 You can replace the handset without disconnecting the call Pick up the machine handset or press Speaker Phone FAX 1940CN only to release the call from Hold Picking up an extension handset will not release the call from Hold 5 9 QUICK DIAL NUMBERS AND DIALLING OPTIONS Remote Fax Options Not available for colour faxes A You can only use one remote fax option at a time Fax Forwarding OR Fax Storage OR PC FAX Receive MFC 3340CN only OR Off You can change your selection at any time Menu Set 2 5 1 See Turning off Remote Fax Optio
81. e 2000 Professional and XP driver supporting Brother Native Compression mode and bi directional capability Apple Macintosh QuickDraw Driver For Mac OS 8 6 9 2 Mac OS X 10 2 4 or greater Resolution Up to 1200 x 6000 dots per inch dpi 1200 x 1200 dots per inch dpi 600 x 600 dots per inch dpi 600 x 150 dots per inch dpi Output image quality varies based upon many factors including but not limited to input image resolution and quality and print media Print Speed up to 20 pages minute Mono up to 15 pages minute Colour Based on Brother standard pattern A4 size in draft mode Does not include the time it takes to feed the paper Printing Width 204 mm 216 mm When you set the Borderless feature to On Disk Based Fonts 35 TrueType Borderless Letter A4 A6 Photo Card Index Card Post Card SPECIFICATIONS S 7 Interfaces USB A Full Speed USB 2 0 cable that is no longer than 2 0 m Your machine has a Full Speed USB 2 0 interface This interface is compatible with Hi Speed USB 2 0 however the maximum data transfer rate will be 12 Mbits s The machine can also be connected to a computer that has a USB 1 1 interface LAN cable Ethernet UTP cable category 5 or greater FAX 1940CN and MFC 3340CN only Computer requirements Minimum System Requirements Computer Platform amp Operating System Processor Recommended Available Version Minimum RAM Hard Disk Speed Space for Drivers Windo
82. e 5 4 and Setting up Groups for Broadcasting on page 5 4 or the dial pad You must press Menu Set between each location Press Mono Start or Colour Start The machine polls each number or group in turn for a document Press Stop Exit while the machine is dialling to cancel the polling process To cancel all sequential polling receive jobs press Menu Set 2 6 See Cancelling a scheduled job on page 3 10 SETUP RECEIVE 4 14 Quick Dial numbers and dialling options Storing numbers for easy dialling You can set up your machine to do following types of easy dialling One Touch Speed Dial and Groups for Broadcasting faxes When you dial a quick dial number the LCD shows the name if you stored it or the number A If you lose electrical power the quick dial numbers that are in the memory will not be lost Storing One Touch Dial numbers Your machine has One Touch keys where you can store fax or phone numbers for automatic dialling Q Two numbers can be stored on each One Touch Q key To access the second number which is shown in a black square on the control panel hold down Shift as you press the One Touch key See One Touch dialling on page 3 2 O One Touch keys are located on the left side of the Q control panel MFC 3340CN Press Menu Set 2 3 1 2 Press the One Touch key where you want to store a number 3 Enter the phone or fax number up to 20 digits Press Menu Set E If you want to
83. e Entering Text on page B 13 Press Menu Set 4 Press Stop Exit A If the Station ID has already been programmed the LCD will ask you to press 1 to make a change or 2 to exit without changing GETTING STARTED 2 2 Setting the Phone Line Type If you are connecting the machine to a line that features a PABX PBX ADSL or ISDN to send and receive faxes it is also necessary to change the Phone Line Type accordingly by completing the following steps Press Menu Set 0 5 2 Press a or v to select PBX ADSL ISDN or Normal Press Menu Set 3 Press Stop Exit PABX and TRANSFER The machine is initially set to be connected with PSTN Public Switched Telephone Network lines However many offices use a central telephone system or Private Automatic Branch Exchange PABX Your machine can be connected to most types of PABX The machine s recall feature supports timed break recall only TBR TBR will work with most PABX systems allowing you to gain access to an outside line or transfer calls to another extension The feature works when the R key is pressed A E You can program a R keypress as part of a number stored in a One Touch or Speed Dial location When programming the One Touch or Speed Dial number Menu Set 2 3 1 or 2 3 2 press R first the screen displays then enter the telephone number If you do this you do not need to press R each time before you dial using a One Touch or Speed Dial location See Storing
84. e machine will beep when you press a key make a mistake or after you send or receive a fax Press Menu Set 1 4 2 2 Press a or v to select your option Low Med High or Off Press Menu Set 3 Press Stop Exit 2 7 GETTING STARTED Setting the Speaker Volume You can select the speaker volume 1 2 3 Press Menu Set 1 4 3 Press a or v to select Low Med High Or Off Press Menu Set Press Stop Exit FAX 1940CN only Fax is illuminated you can also change the speaker volume in the following ways ef Press Speaker Phone and then adjust the speaker volume by pressing lt or lt The LCD shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again OR You can adjust the speaker volume while you are listening to your OGM Outgoing Message and ICMs Incoming Messages by pressing lt or lt If you turn Incoming Recording Monitor to OFF Menu Set 2 7 3 the Speaker for screening calls will be disabled and you won t hear callers leaving messages The volume for other operations can still be controlled using lt or lt GETTING STARTED 2 8 Turning on Automatic Daylight Savings Time You can set the machine to change automatically for Daylight Savings Time It will reset itself forward one hour in the Spring and backward one hour in the Autumn Make sure you have set the correct day and time in
85. ed Read MMR and JPEG if the receiving machine has the same capability Communication error or Comm Error An error during fax sending or receiving usually caused by line noise or static Compatibility group The ability of one fax unit to communicate with another Compatibility is assured between ITU T Groups Contrast Setting to compensate for dark or light documents by making faxes or copies of dark documents lighter and light documents darker Colour Enhancement MFC 3340CN only Adjusts the colour in the image for better print quality by improving sharpness white balance and colour density Delayed Fax Sends your fax at a specified later time that day Dual Access Your machine can scan outgoing faxes or scheduled jobs into memory at the same time it is sending a fax or receiving or printing an incoming fax ECM Error Correction Mode Detects errors during fax transmission and resends the pages of the fax that had an error Extension phone A telephone on the fax number that is plugged into a separate wall socket External phone A TAD telephone answering device or telephone that is connected to your machine F T Ring Time The length of time that the Brother machine rings when the Receive Mode setting is Fax Tel to notify you to pick up a voice call that it answered Fax Detect Enables your machine to respond to CNG tones if you interrupt a fax call by answering it Fax Forwarding Sends a fax received into the m
86. eeeeeeenaeeess 1 17 TO load post CArS cccccceeeceeeeeeeeeeeeeeeeeeeeeaeeees 1 18 About fax machines cccccsseeceeeeceaeeccaeeeaneesaeeesaaees 1 19 Custom features ccceeececceseeeeeceeeseeeeseeeeeeseeeeeeeens 1 19 Do you have BT s Call Minder on the phone line ccccceececeseeceeeeceseeeaneeeaes 1 19 Why should there be problemS cccceeeeeeees 1 19 How can you avoid possible problems 1 19 Fax tones and handshake cccccceeeeeseeeeeeeeeees 1 20 ECM Error Correction Mode ccccccsseeeeeeeeeeeees 1 21 Getting started cccecceeseesseeeesceeeeeeeeeeseeeeneeeseenenseneeeanees 2 1 MAL GOUD ci e EES 2 1 Setting the Date and TiMe cccccccsseeeeeeeeseeeeeens 2 1 Setting Tone or Pulse dialling mode Except for the Nordic Countries 00sceeeee 2 1 Setting the Station ID aereis 2 2 Setting the Phone Line Type cccccsseeeeeeeeseeeeeees 2 3 PABX and TRANSFER c scsceeeeeseeeeeeeeeeeeeeens 2 3 General Setup cccecececcecesseeeeeceeseeeeeseeeesaeeeseeeeesaaanees 2 4 Setting the Mode Timer MFC 3240C and MFC 3340CN onlly 0008 2 4 Setting the Mode Timer FAX 1835C FAX 1840C and FAX 1940CN only 2 5 Setting the Paper TyP cccccceeessssseeeeeeesessseeeeees 2 6 Setting the Paper SiZe cccecceceeesessseeeeeeeseeeeeeeeees 2 6 Setting the Ring VOIUMG
87. een accepted 1 TAD 2 Fax Tel 3 Fax Only Press 90 to exit Remote Retrieval Wait for the long beep then replace the handset REMOTE FAX OPTIONS 6 7 Retrieving fax messages You can call your machine from any touch tone phone and have your fax messages sent to a fax machine Dial your fax number 2 When your machine answers immediately enter your Remote Access Code 3 digits followed by If you hear one long beep you have messages 3 Assoonas you hear two short beeps use the dial pad to press 962 Wait for the long beep and then use the dial pad to enter the number of the remote fax machine where you want your fax messages sent to followed by up to 20 digits A You cannot use and as dial numbers However press if you want to store a pause 5 Hang up after you hear your machine beep Your machine will call the other machine which will then print your fax messages Changing your Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone Dial your fax number 2 When your machine answers immediately enter your Remote Access Code 3 digits followed by If you hear one long beep you have messages 3 When you hear two short beeps use the dial pad to press 954 4 Wait for the long beep and then use the dial pad to enter the new number of the remote fax machine where you want your fax messages forwarded fo
88. emory to another pre programmed fax number GLOSSARY G 2 Fax Receive Code Press this code x 51 when you answer a fax call on an extension or external phone Fax Storage You can store faxes in memory Fax tones The signals sent by sending and receiving fax machines while communicating information Fax Tel You can receive faxes and telephone calls Do not use this mode if you are using a telephone answering device TAD Fine resolution Resolution is 203 x 196 dpi It is used for small print and graphs Gray scale The shades of gray available for copying and faxing photographs Group number A combination of One Touch and Speed Dial numbers that are stored on a One Touch key or in a Speed Dial location for Broadcasting Help list A printout of the complete Menu table that you can use to program your machine when you do not have the User s Guide with you Fax Journal Lists information about the last 200 incoming and outgoing faxes TX means Transmit RX means Receive Journal Period The pre programmed time period between automatically printed Fax Journal Reports You can print the Fax Journal on demand without interrupting the cycle LCD liquid crystal display The display screen on the machine that shows interactive messages during On Screen Programming and shows the date and time when the machine is idle Manual fax When you lift the handset of the machine FAX 1840C and FAX 1940CN only or external telephone or press
89. end beginning your OGM with an initial 5 second silence because the machine cannot hear fax tones over a resonant or loud voice You may try omitting this pause but if your machine has trouble receiving then you must re record the OGM to include it A 8 APPENDIX A Using extension telephones For U K only It may be that your premises are already wired with parallel extension telephones or you intend to add extension telephones to your line in addition to your machine While the simplest arrangement is straightforward parallel connection there are some reasons as to why this arrangement will cause unsatisfactory service the most obvious of which is inadvertent interruption of a facsimile transmission by someone picking up an extension telephone in order to make an outgoing call Additionally Fax receive code may not operate reliably in such a simple configuration This machine may also be set to make a delayed transmission i e a transmission at a pre set time This pre set job may coincide with someone picking up an extension handset Such problems can easily be eliminated however if you arrange modification of your extension wiring circuit such that extension devices are connected downstream of your machine in a master slave configuration see fig 2 on next page In such a configuration this machine can always detect whether a telephone is in use thus it will not attempt to seize the line during that time This is kno
90. enu Descriptions Page Selections Re orts lists and reports Reporte OO CE only 3 Fax Reports only Verify A a Settings MFC 3340CN only Fax Only You can choose the Fax Tel receive mode that External Tap best suits your needs 6 Network Config MFC 3340CN only 0 Initial 1 Receive Setup Mode Except FAX 1940CN Manual Puts the date and time on the LCD and in headings of faxes you send 2 Date Time 3 Station ID 4 Tone Pulse Excluding Nordic countries Program your name and fax number to appear on each page you fax Selects the dialling mode Select the phone line type 5 Phone Line Set 1 Receive Fax Only You can choose the Mode Fax Tel receive mode that FAX 1940CN Manual best suits your only needs a The factory settings are shown in Bold B 11 APPENDIX B Menu Descriptions Page Selections 0 Initial 0 Local Czech Allows you to change Setup Language Hungar the LCD Language Continued For Czech and English for your country Hungarian 0 Local Norweg Language Swedish For Danish Norwegian Finnish Swedish Danish and Finnish English A The factory settings are shown in Bold APPENDIXB B 12 Entering Text When you are setting certain menu selections such as the Station ID you may need to type text into the machine Most number keys have three or four letters printed above them The keys for 0 and do not have printed lette
91. enu Set 3 Press a or v to select the colour you want to check The LCD shows the ink volume 4 Press Stop Exit A MFC 3240C and MFC 3340CN only You can check the ink volume from your computer See MFC Remote Setup not available for DCP 110C DCP 310CN and MFC 210C on page 4 1 in Software Users Guide on the CD ROM or MFC Remote Setup Mac OS X 10 2 4 or greater not available for DCP 110C DCP 310CN and MFC 210C on page 8 43 in Software User s Guide on the CD ROM TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 19 Packing and shipping the machine Whenever you transport the machine use the packing materials that came with your machine If you do not pack the machine properly you could void your warranty Caution It is important to allow the machine to park the print head after a print job Listen carefully to the machine before disconnecting it from the power source to ensure that all mechanical noise has stopped Not allowing the machine to complete this parking process may lead to print problems and possible damage to the print head Close the document support and the document tray 2 Liftthe top cover to the open position until it locks securely into place 3 Remove all the ink cartridges and attach the protective parts See Replacing the ink cartridges on page 12 25 When attaching the protective parts make sure it clips into place as shown in the diagram Caution If you are not able to find
92. ephone Answering Device and will blink if you have new messages Play Record Lets you listen to voice messages stored in memory Also lets you record telephone calls Erase Lets you delete voice messages all fax messages or all messages PhotoCapture MFC 3340CN only Lets you access the PhotoCapture Center mode INTRODUCTION 1 5 Turning the machine to Power Save condition When the machine is idle you can turn it to Power Save condition by pressing the Power Save key In Power Save mode the machine will receive telephone calls as normal For further information on receiving faxes in the power save condition please see the table on page 1 7 You can also receive faxes in F T mode if your machine is fitted with a handset See Power Save Setting on page 1 7 The delayed faxes that have been set up will be sent You can even retrieve faxes using Remote Retrieval if you are away from your machine If you want to do other operations you must turn the machine back on Turning the machine to Power Save condition Press and hold down the Power Save key until the LCD shows The LCD light will go off Turning the machine to Power Save condition off Press and hold down the Power Save key until the LCD shows The LCD will show the date and time Fax mode A Even if you have turned the machine off it will periodically clean the print head to preserve print quality If you unplug the AC power cord no machine operati
93. er jam or paper jam Remove the jammed paper depending on where it is jammed in the machine Paper is jammed inside the paper tray Pull the paper tray out of the machine Paper Tray Jammed paper 12 6 TROUBLESHOOTING AND ROUTINE MAINTENANCE Paper is jammed inside the machine Remove the jam clear cover Pull the jammed paper out of the machine Jam Clear Cover 2 Re insert the jam clear cover 3 if you can not pull out the jammed paper close the document support and the document tray and lift the open cover to the open position until it locks securely into place 4 Remove the jammed paper A If the paper is jammed underneath the print head disconnect the machine from the power source so you can move the print head to take out the paper TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 7 5 Close the top cover 12 8 TROUBLESHOOTING AND ROUTINE MAINTENANCE If you are having difficulty with your machine If you think there is a problem with your machine check the chart below and follow the troubleshooting tips The Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com DIFFICULTY No printout Poor quality print White horizontal lines appear in text or graphics The machine prints blank pages Characters and lines are stacked Printed text or images are skewed SUGGESTIONS Check the interface cable connec
94. erations are NOT available E Sending faxes Copy PC printing MFC 3240C and MFC 3340CN only PC scanning MFC 3240C and MFC 3340CN only PhotoCapture MFC 3340CN only A You will not be able to continue to schedule Delayed Faxes or Polling jobs However any pre scheduled Delayed Faxes will be sent when you turn TX Lock On so they won t be lost If you have selected Fax Forwarding or Fax Storage Menu Set 2 5 before you turn TX Lock on then Fax Forwarding and Remote Retrieval will continue to work A To print the faxes in memory turn TX Lock off SETUP SEND 3 17 Setting up the password A If you forget the TX Lock password please contact your Brother dealer or Brother for assistance Press Menu Set 2 0 1 2 Entera 4 digit number for the password Press Menu Set 3 Ifthe LCD shows Verify re enter the password Press Menu Set 4 Press Stop Exit Changing the TX Lock password Press Menu Set 2 0 1 2 Press a or v to select Set Password Press Menu Set Enter a 4 digit number for the current password Press Menu Set Enter a 4 digit number for a new password Press Menu Set If the LCD shows verify re enter the password Press Menu Set Press Stop Exit Q A A Q 3 18 SETUP SEND Turning TX Lock on 1 2 4 Press Menu Set 2 0 1 Press a or v to select Seu TX KOCK Press Menu Set Enter the registered 4 digit password Press Menu Set The machine goes offline and t
95. es and handshake When someone is sending a fax the machine sends fax calling tones CNG tones These are quiet intermittent beeps every 4 seconds You ll hear them after you dial and press Mono Start or Colour Start and they will continue for about 60 seconds after dialling During that time the sending machine must begin the handshake or connection with the receiving machine Each time you use automatic procedures to send a fax you are sending CNG tones over the phone line You will soon learn to listen for these quiet beeps each time you answer a phone on your fax line so you will know if you are receiving a fax message The receiving fax responds with fax receiving tones which are loud chirping sounds A receiving fax chirps for about 40 seconds over the phone line and the LCD shows Receiving If your machine is set to the Fax Only mode it will answer every call automatically with fax receiving tones If the other person hangs up your machine will continue to send the chirps for about 40 seconds and the LCD continues to show Receiving To cancel receiving press Stop Exit The fax handshake is the time in which the sending machine s CNG tones and the receiving machine s chirps overlap This must be for at least 2 to 4 seconds so both machines can understand how each is sending and receiving the fax The handshake cannot begin until the call is answered and the CNG tones only last for about 60 se
96. fax number you are polling 6 Press Mono Start or Colour Start Setup Delayed Polling Receive You can set the machine to begin Polling Receive at a later time 7 If it is not illuminated in green press Fax 2 Press Menu Set 2 1 7 3 Press a or v to select Polling Timer Press Menu Set 4 Enter the time in 24 hour format you want to begin polling For example enter 21 45 for 9 45 PM Press Menu Set 5 Enter the fax number you are polling Press Mono Start or Colour Start The machine makes the polling call at the time you entered A You can set up only one Delayed Polling 4 13 SETUP RECEIVE Sequential Polling The machine can request documents from several fax units in a single operation You just specify several destinations in Step 5 Afterwards a Sequential Polling Report will be printed 1 2 3 ef If it is not illuminated in green press Fax Press Menu Set 2 1 7 Press a or v to choose Standard Secure Or Timer Press Menu Set when the screen displays the setting you want If you selected Standard go to Step 5 E Ifyou selected Secure enter a four digit number and press Menu Set and then go to Step 5 m Ifyou selected Timer enter the time in 24 hour format you want to begin polling and press Menu Set and then go to Step 5 Specify the destination fax machines which you wish to poll by using One Touch Speed Dial Search a Group see Setting up Groups for Broadcasting on pag
97. frequency e The number of pages printed e Periodic automatic print head assembly cleaning Your machine will clean the print head assembly periodically This process will use a small amount of ink and e Ink remaining in cartridge identified as empty It is necessary to leave a small amount of ink in the ink cartridge to prevent air from drying out and damaging the print head assembly Replacement lt Standard Black gt LC900BK Consumables lt High Yield Black gt LCQOOHYBK lt Cyan gt LC900C lt Magenta gt LC900M lt Yellow gt LC900Y SPECIFICATIONS S 9 Network LAN FAX 1940CN and MFC 3340CN only LAN You can connect your machine to a network for Network Printing Network Scanning and PC Fax Send Also included is Brother BRAdmin Professional Network Management software Support for Windows 98 98SE Me 2000 XP Mac OS 8 6 9 2 Mac OS X 10 2 4 or greater Ethernet 10 100 BASE TX Auto Negotiation Protocols TCP IP RARP BOOTP DHCP APIPA NetBIOS WINS LPR LPD Port9100 SSDP mDNS FTP Network Printing and PC FAX are available for Mac OS 8 6 9 2 Mac OS 10 2 4 or greater Mac OS 8 6 9 2 Quick Draw over TCP IP Mac OS X 10 2 4 or greater mDNS Network Scanning and Remote Setup are available for Mac OS 10 2 4 or greater Media drive is not available for Mac OS 8 6 Included Utilities BRAdmin Professional Windows ey BRAdmin Professional is not supporte
98. g to rest on the power cord Do not place this product where people can walk on the cord 11 2 IMPORTANT INFORMATION 17 Donot place anything in front of the machine that will block received faxes Do not place anything in the path of received faxes 12 Wait until pages have exited the machine before picking them up 13 Unplug this product from the power socket and refer servicing to Authorized Service Personnel under the following conditions When the power cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged If the product exhibits a distinct change in performance indicating a need for service 14 To protect your product against power surges we recommend the use of a power protection device Surge Protector IMPORTANT INFORMATION 11 3 Trademarks The Brother logo is a registered trademark of Brother Industries Ltd Brother is a registered trademark of Brother Industries Ltd Multi Function Link is a registered trademark of Brother International Corporation
99. ges have been corrupted A portion of the corrupted image may be printed A Your machine is designed to read media cards that have been formatted by a digital camera When a digital camera formats a media card it creates a special folder into which it copies image data If you need to modify the image data stored on a media card with your PC we recommend that you do not modify the folder structure created by the digital camera When saving new or modified image files to the media card we also recommend you use the same folder your digital camera uses If the data is not saved to the same folder the machine may not be able to read the file or print the image 10 2 WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY Getting started Firmly insert the card into the appropriate slot So sane a CompactFlash Memory Stick xD Picture Card SmartMedia PhotoCapture key indications P E PhotoCapture light is ON the Ki l media card is inserted properly E PhotoCapture light is OFF the 0 lt media card is not properly inserted s m PhotoCapture light is BLINKING the media card is being read or r o written to Do NOT unplug the power cord or remove the media card from the media drive slot while the machine is reading or writing to the card the PhotoCapture key is blinking You will lose your data or damage the card The machine can only read one media card at a time so d
100. ght 127 mm to 356 mm Copy Speed Mono Up to 17 pages minute Letter A4 paper Colour Up to 11 pages minute Letter A4 paper Does not include the time it takes to feed the paper Based on Brother standard pattern Fast mode Stack Copy Copy speeds vary with the complexity of the document Multiple Copies Stacks up to 99 pages Sorts up to 99 pages FAX 1940CN and MFC 3340CN only Enlarge Reduce 25 to 400 in increments of 1 Resolution Up to 600 x 1200 dpi copy resolution for plain inkjet or glossy paper and up to 1200 x 1200 dpi for OHP transparency SPECIFICATIONS S 3 PhotoCapture Center MFC 3340CN only Available Media File Extension Media Format Image Format Number of Files Folder Borderless S 4 SPECIFICATIONS CompactFlash Version 1 0 Microdrive is not compatible Compact I O card such as Compact LAN card and Compact Modem card are not supported SmartMedia 3 3V Not available for use with ID Memory Stick Not available for music data with MagicGate SecureDigital xD Picture Card DPOF EXIF DCF Photo Print JPEG Scan to Card JPEG PDF Colour TIFF PDF Black Progressive JPEG format is not supported Up to 999 files in the media card File must be in the 3rd folder level of the Media Card Letter A4 Photo Card Fax Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Gray Scale Polling Types Cont
101. h key or a Speed Dial location Finally you can have up to six small Groups or you can assign up to 103 numbers FAX 1940CN 107 numbers MFC 3340CN and 49 numbers FAX 1835C FAX 1840C and MFC 3240C to one large Group See Storing Speed Dial numbers on page 5 2 and Changing One Touch and Speed Dial numbers on page 5 3 1 Press Menu Set 2 3 3 2 Decide where you wish to store the Group AND Press a One Touch key OR Press Search Speed Dial and enter the two digit location and then press Menu Set 3 Use the dial pad to enter the Group number 1 to 6 Press Menu Set For example press 1 for Group 1 4 To include One Touch or Speed Dial numbers in the Group enter them as follows For example for One Touch key 2 press One Touch key 2 For a number in a black square such as One Touch key press Shift and One Touch key For Speed Dial location 09 press Search Speed Dial and then press 09 on the dial pad The LCD shows 02 09 or 06 09 QUICK DIAL NUMBERS AND DIALLING OPTIONS 5 4 5 Press Menu Set to accept the numbers for this Group 6 Use the dial pad and the chart on page B 13 to enter a name for the Group Press Menu Set For example NEW CLIENTS Press Stop Exit A You can print a list of all One Touch and Speed Dial numbers See Printing reports on page 8 3 Group numbers will be marked in the GROUP column 5 5 QUICK DIAL NUMBERS AND DIALLING OPTIONS Dialling options A
102. hanging the printer driver setting may improve the print speed Highest resolution needs longer data processing transfer and printing time Try the other settings of quality in the printer driver Basic tab Also click the Settings tab and make sure you uncheck the Colour Enhancement Borderless printing is slower than normal printing If you want to print more quickly set the Borderless feature off See Media Type on page 1 8 in Software User s Guide on the CD ROM Colour Enhancement is not If the image data is not full colour in your application Such as 256 working properly colour Colour Enhancement will not work Please use at least 24 bit colour data with the Colour Enhancement feature Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray See How to load paper envelopes and post cards on page 1 15 Check that more than two types of paper are not loaded in the paper tray at any one time Printed pages are not stacked Make sure you are using the paper support flap See How to load neatly paper envelopes and post cards on page 1 15 Machine does not print from Try setting the Display setting to 256 colours Paint Brush Machine does not print from Try to reduce the print resolution Adobe Illustrator Printing Received Faxes Condensed print and white This can be caused by static or interference on the telephone line You streaks across the page or the can make
103. he LCD shows TX Lock Mode Press Stop Exit Turning TX Lock off 1 2 Ee Press Menu Set Enter the registered 4 digit password Press Menu Set TX lock is automatically turned off Press Stop Exit If you enter the wrong Password the LCD shows wrong Password and stays offline The machine will stay in TX Lock Mode until the registered password is entered SETUP SEND 3 19 Memory Security FAX 1940CN only Memory Security lets you prevent unauthorized access to the machine While Memory Security is On the following operations are available mM Receiving faxes into memory limited by memory capacity E Fax Forwarding If Fax Forwarding was already On E Remote Retrieval If Fax Storage was already On While Memory Security is On the following operations are NOT available E Sending faxes E Printing received faxes E Copy A You will not be able to continue to schedule Delayed Faxes or Polling jobs However any pre scheduled Delayed Faxes will be sent when you turn Memory Security On so they won t be lost If you have selected Fax Forwarding or Fax Storage Menu Set 2 5 before you turn Memory Security On then Fax Forwarding and Remote Retrieval will continue to work A To print the faxes in memory turn Memory Security Off Setting up the password A If you forget the password please contact your Brother dealer or Brother for assistance Press Menu Set 2 0 1 2 Entera 4 digit number for the
104. he print head and ink cartridges if you get a horizontal line in the text or graphics on your printed pages You can clean Black only or three colours at a time Cyan Y ellow Magenta or all four colours at once Cleaning the print head consumes ink Cleaning too often uses ink unnecessarily Caution Do NOT touch the print head Touching the print head may cause permanent damage and may void the print head s warranty 7 Press Ink Management 2 Press a or v to select Cleaning Press Menu Set 3 Press a or v to select Black Color orAll Press Menu Set The machine will clean the print head When cleaning is finished the machine will go back to standby mode automatically A If you clean the print head at least five times and the print has not improved call your Brother dealer for service TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 15 Checking the print quality If faded or streaked colours and text appears on your output some of the nozzles may be clogged You can check this by printing the Print Quality Check Sheet and looking at the nozzle check pattern 1 2 3 4 5 Press Ink Management Press a or v to select Test Print Press Menu Set Press a or v to select Print Quality Press Menu Set Press Colour Start The machine begins printing the Print Quality Check Sheet Check the sheet to see if the quality is OK by following these steps Colour block quality check 6 The LCD shows Check the quality
105. hout cancelling 4 Press Stop Exit 3 10 SETUP SEND Advanced sending operations Broadcasting Not available for colour faxes Broadcasting is when the same fax message is automatically sent to more than one fax number You can include Groups One Touch Speed Dial numbers and up to 50 manually dialled numbers in the same broadcast Press Menu Set between each of the numbers Use Search Speed Dial to help you choose the numbers easily To set up Group dial numbers see Setting up Groups for Broadcasting on page 5 4 After the broadcast is finished a Broadcast Report will be printed to let you know the results 7 If it is not illuminated in green press Fax 2 Load your document 3 Enter a number using One Touch Speed Dial a Group number Search or manual dialling using the dial pad Example Group number 4 When the LCD displays the fax number or name of the other party press Menu Set You will be asked to enter the next number Enter the next number Example Speed Dial number When the LCD displays the fax number or name of the other party press Menu Set After you have entered all the fax numbers go to step 8 to start the broadcast Press Mono Start O N O OF SETUP SEND 3 11 py m If you did not use up any of the numbers for Groups access codes or credit card numbers you can broadcast faxes to as many as 100 FAX 1835C FAX 1840C and MFC 3240C 154 FAX 1940CN or 158 MFC 3340CN
106. iaetie aaia S 9 Network LAN FAX 1940CN and MFC 3340CN only S 10 Optional External Wireless Print Scan Server NC 2200w MFC 3240C and MFC 3340CN onllly ccceee S 11 MONG E E E E E E A l 1 Remote Retrieval Access card FAX 1940CN only R 1 Remote Retrieval Access card FAX 1835C FAX 1840C MFC 3240C and MFC 3340CN only asassnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn R 3 f Introduction Using this Guide Thank you for buying a Brother fax machine or Multi Function Center MFC Your machine is simple to use with LCD screen instructions to guide you through programming it You can make the most of your machine by reading through this Guide Finding information All the chapter headings and subheadings are listed in the Table of Contents You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide Symbols used in this Guide Throughout this Guide you will see special symbols alerting you to important warnings notes and actions To make things clearer and to help you press the correct keys we used special fonts and added some of the messages that will appear in the LCD Bold Bold typeface identifies specific keys on the machine control panel Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier New Courier New type face identifies the messages on the LCD of the machine
107. increase the length of the pause Tone or Pulse If you have a Pulse dialling service but need to send Tone signals for example for telephone banking follow the instructions below If you have Touch Tone service you will not need this feature to send tone signals For FAX 1840C and FAX 1940CN lift the handset _OR For FAX 1835C MFC 3240C and MFC 3340CN lift the handset of the external telephone 2 Press on the machine s control panel Any digits dialled after this will send tone signals When you hang up the machine will return to the Pulse dialling service 5 7 QUICK DIAL NUMBERS AND DIALLING OPTIONS Telephone voice operation FAX 1840C and FAX 1940CN only You can use the machine to make voice telephone calls by dialling manually or by using Search One Touch Dial or Speed Dial memory You can use the handset or Speaker Phone FAX 1940CN only to make and receive calls When you dial a Quick Dial number the LCD shows the name you ve stored or if you haven t stored a name the fax number you ve stored How to dial See How to dial on page 3 1 Making a telephone call Pick up the handset OR Press Speaker Phone FAX 1940CN only 2 When you hear a dial tone dial the number using the dial pad One Touch Speed Dial and Search If you pressed Speaker Phone on FAX 1940CN speak clearly toward the microphone 4 g 4 To hang up replace the handset OR Press Speaker Phon
108. ings Fax and telephone keys Speaker Phone FAX 1940CN only Lets you speak to another party by using the machines microphone and monitor 1 4 INTRODUCTION Mute R FAX 1940CN only Lets you place calls on hold Also use this key to gain access to an outside line and or to recall the operator or transfer a call to another extension when it is connected to a PABX Tel R FAX 1835C MFC 3240C and MFC 3340CN only This key is used to have a telephone conversation having picked up the external handset in F T pseudo ringing etc Also use this key to gain access to an outside line and or to recall the operator or transfer a call to another extension when it is connected to a PABX Tel Mute R FAX 1840C only Use to swap the line between handset and monitor speaker OR Lets you place calls on hold OR Also use this key pressing with Shift key to gain access to an outside line and or to recall the operator or transfer a call to another extension when it is connected to a PABX Redial Pause Redials the last number you called It also inserts a pause in quick dial numbers Fax Resolution Adjusts the resolution when you send a fax e Microphone FAX 1940CN only Picks up your voice when you speak to another party using Speaker Phone Mode keys Lets you access Fax mode Scan MFC 3240C and MFC 3340CN only Lets you access Scan mode Copy Lets you access Copy mode Liquid
109. inter Platen Ay WARNING E Be sure to unplug the machine from the AC power outlet before cleaning the printer platen E Be careful not to touch the paper feed star wheels and encoder film m When you want to clean your machine printer platen wipe it with a lint free cloth that is dry m If ink is scattered on or around the printer platen be sure to wipe it off with a soft dry lint free cloth Encoder Film Paper Feed Star Wheel Do NOT Touch Do NOT Touch 12 24 TROUBLESHOOTING AND ROUTINE MAINTENANCE Replacing the ink cartridges Your machine is equipped with an ink dot counter The ink dot counter automatically monitors the level of ink in each of the 4 cartridges When the machine detects an ink cartridge is running out of ink the machine will notify you with a message on the LCD The LCD will inform you which ink cartridge is low or needs replacing Be sure to follow the LCD prompts to replace the ink cartridges in the correct order Even though the machine informs you that an ink cartridge is empty there will be a small amount of ink remaining in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly Close the document support and the document tray 2 Lift the top cover to the open position until it locks securely into place If one or more ink cartridges are empty for example Black the LCD shows Ink Empty Blac
110. is not properly installed No Cartridge The media card in the media drive does not contain a JPG file No File MFC 3340CN only Re insert the card firmly into the slot to make sure it is in the proper position If the error remains check the media drive by inserting another media card that you know is working Order a new ink cartridge See Replacing the ink cartridges on page 12 25 Take out the ink cartridge and put it in again seating it properly See Replacing the ink cartridges on page 12 25 Reinsert the correct media card 12 2 TROUBLESHOOTING AND ROUTINE MAINTENANCE ERROR MESSAGES ERROR CAUSE ACTION MESSAGE No Paper Fed The machine is out of paper Add paper and then press Mono Start or Colour Start The paper is jammed in the See Printer jam or paper jam on page 12 6 machine No The number you dialled does not Verify the number and try again Response Busy answer or is busy Not You tried to access a One Touch Setup the One Touch or Speed Dial number Registered or Speed Dial number that is not See Storing One Touch Dial numbers on page programmed 5 1 and Storing Speed Dial numbers on page 5 2 Out of Memory The machine s memory is full Fax sending or copy operation in process Press Stop Exit and wait until the other operations in progress finish and then try again OR Clear the data in the memory To gain extra memory you can turn off Fax Storage
111. iving faxes For example If you are sending or receiving a fax message while a custom feature signal comes through on the line the signal can temporarily interrupt or disrupt the faxes Brother s ECM feature should help overcome this problem This condition is related to the telephone system industry and is common to all devices that send and receive data on a single shared line with custom features If avoiding a slight interruption is crucial to your business we recommend a separate phone line with no custom features Copying Difficulties Cannot make a copy Make sure that the Copy key is illuminated See Enter Copy mode on page 9 1 Vertical streaks appear in Sometimes you may see vertical streaks on copies Clean the scanner copies See Cleaning the Scanner on page 12 23 Scanning Difficulties MFC 3240C and MFC 3340CN only TWAIN WIA errors appear Make sure the Brother TWAIN WIA driver is selected as the primary while scanning source In PaperPort click Scan in the File menu and select the Brother TWAIN WIA driver Software Difficulties MFC 3240C and MFC 3340CN only Cannot install software or print Run the MFL Pro Suite Repair and Install program on the CD ROM This program will repair and reinstall the software Device Busy Make sure the machine is not showing an error message on the LCD Connect Failure If the machine is not connected to your PC and you have loaded the Brother software the PC will show
112. k and Open Cover 3 gt Pull the ink cartridge hook toward you and remove the ink cartridge for the colour shown on the LCD Ink Cartridge Hook 4 Open the new ink cartridge bag for the colour shown on the LCD and then take out the ink cartridge TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 25 5 Remove the cartridge covers S Do not touch the area shown in the illustration above A If the cartridge cover comes off when you open the bag the cartridge will not be damaged 6 Each colour has its own correct position Keep the ink cartridge in an upright position when you insert it into slot Press down on the ink cartridge until the hook snaps over it Ink Cartridge Hook 12 26 TROUBLESHOOTING AND ROUTINE MAINTENANCE if you replaced an ink cartridge while Near Empty was displayed on the LCD the LCD may ask you to verify that it was a brand new one Example Did You Change Blck 1 Yes 2 No For each new cartridge you installed press 1 on the dial pad to automatically reset the ink dot counter for that colour If the ink cartridge you installed is not a brand new one please be sure to select 2 a If you wait until Ink Empty message is displayed on the LCD the machine will automatically reset the ink dot counter If the Install message is on the display after you have installed ink cartridges check that the ink cartridges are installed properly Ay WARNING If ink gets in your eyes irrigate them with wa
113. llowed by up to 20 digits A You cannot use and as dial numbers However press if you want to store a pause 5 Hang up after you hear your machine beep 6 8 REMOTE FAX OPTIONS TAD Telephone Answering Device FAX 1940CN only TAD mode TAD mode allows you to store up to 99 incoming voice messages that are a maximum of 3 minutes each in the memory Voice messages are stored on a first come first served basis You can retrieve voice messages remotely See Remote Retrieval on page 6 4 You must record an outgoing message in order to use the TAD mode See Recording TAD Outgoing Message on page 7 2 Setting up the TAD You must set up the TAD in the following order Record TAD Outgoing Message Msg Ctr OGM See Recording TAD Outgoing Message on page 7 2 2 Press and hold until it lights to activate the TAD mode See Activating TAD mode on page 7 3 and Message indicator on page 7 4 TAD TELEPHONE ANSWERING DEVICE FAX 1940CN ONLY 7 1 Recording TAD Outgoing Message Recording the TAD Outgoing Message TAD Message Is the first step you need to follow before you can turn on the TAD Make sure your OGM is less than 20 seconds long Press Menu Set 2 7 1 The LCD prompts you to choose an OGM 2 Press a or v to select TAD Message not F T Message Press Menu Set A This is the only setting you can select if you want to turn on the TAD 3 Press a or v to select Record MSG Press Me
114. machine yourself by pressing Mono Start or Colour Start on the machine OR Press 51 on the external or extension phone if you are not at your machine See Operation from extension telephones on page A 2 OlT Press Menu Set 4 Press Stop Exit 4 9 SETUP RECEIVE Printing a reduced incoming fax Auto Reduction If you choose Reduction On the machine automatically reduces an incoming fax to fit on one page of A4 Letter or Legal size paper The machine calculates the reduction ratio by using the page size of the document and your Paper Size setting Menu Set 1 3 1 2 3 4 If it is not illuminated in green press Fax Press Menu Set 2 1 5 Use a or v to Select On or Off Press Menu Set Press Stop Exit A E Turn on this setting if you receive faxes that are split on two pages However if the document is too long the machine may print it on two pages E f left and right margins are cut off turn on this setting Receiving a fax at the end of a conversation At the end of a conversation you can ask the other party to fax you information before you both hang up 1 2 Ask the other party to place the document in their machine and to press Start or Send key When you hear the other machine s CNG tones beeps press Mono Start or Colour Start If you picked up the handset replace it SETUP RECEIVE 4 10 Printing a fax from the memory If you have selected Fax Forwarding or Fax S
115. mages or prevent unwanted cropping Expands the printable area to fit the edges of the paper Selects the Scan resolution for your type of document Selects the default file format for black and white scanning Selects the default file format for colour scanning 10 10 10 12 10 12 Menu Descriptions Page Selections 4 LAN Auto You can choose the FAX 1940CN Static BOOT method that only RARP best suits you needs 5 LAN BOOTE MFC 3340CN DHCP omy 2 IP Address 000 255 Enter the IP address 000 255 000 255 000 255 3 Subnet 000 255 Enter the Subnet Mask 000 255 mask See 000 255 Network 000 255 User s Guide 4 Gateway 000 255 Enter the Gateway on the 000 255 address CD ROM 000 255 000 255 6 WINS Auto You can choose the Config Static WINS configuration mode 7 WINS Primary Specifies the IP Server 000 000 000 000 address of the primary or secondary server 8 DNS Server Primary Specifies the IP 000 000 000 000 address of the primary or secondary server 9 APIPA On Automatically Off allocates the IP address from the link local address range 1 Ethernet Selects Ethernet link 100B FD mode 100B HD 10B FD 10B HD 2 Time Zone GMT 0 00 Sets the time zone for your country 0 Factory Restore all network Reset settings to factory default A The factory settings are shown in Bold APPENDIXB B 10 M
116. mall print or artwork and transmits slower than Fine resolution Photo Use when the document has varying shades of gray or is a photograph This has the slowest transmission time SETUP SEND 3 7 Dual Access Not available for colour faxes You can dial a number and begin scanning the fax into memory even when the machine is sending from memory or receiving faxes The LCD shows the new job number and available memory A Your machine normally uses Dual Access However to send a colour fax the machine will send the document in real time even if Real Time TX IS Off The number of pages you can scan into the memory will vary depending on the data that is printed on them A Ifyou getan Out of Memory message while scanning the first page of a fax press Stop Exit to cancel scanning If you get an Out of Memory message while scanning a subsequent page you can press Mono Start to send the pages scanned so far or press Stop Exit to cancel the operation 3 8 SETUP SEND Real Time Transmission When you are sending a fax the machine will scan the documents into the memory before sending Then as soon as the phone line is free the machine will start dialling and sending If the memory becomes full the machine will send the document in real time even if Real Time TX is set to Off Sometimes you may want to send an important document immediately without waiting for memory transmission You can set Real Time TX to On for all
117. mber OR Press Stop Exit QUICK DIAL NUMBERS AND DIALLING OPTIONS 5 2 Changing One Touch and Speed Dial numbers If you try to store a One Touch or Speed Dial number where a number has already been stored the LCD will show the name that has been stored there or number and will ask you to do one of the following Press 1 to change the stored number OR Press 2 to exit without making a change How to change the stored number or name E f you want to change a character use lt or gt to position the cursor under the character you want to change and then type over it E If you want to erase the whole number or whole name press Stop Exit when the cursor is under the first digit or letter The characters above and to the right of the cursor will be deleted 2 Enter a new number Press Menu Set 3 Follow the directions beginning at Step 4 in Storing One Touch Dial numbers and Storing Speed Dial numbers See page 5 1 and 5 2 1 Change 2 Exit 5 3 QUICK DIAL NUMBERS AND DIALLING OPTIONS Setting up Groups for Broadcasting Groups which can be stored on a One Touch key or a Speed Dial location allow you to send the same fax message to many fax numbers by pressing only a One Touch key and Mono Start or Search Speed Dial the two digit location and Mono Start First you will need to store each fax number as a One Touch or Speed Dial number Then you can combine them into a Group Each Group uses up a One Touc
118. n Load your document Use the dial pad to enter the number of copies you want up to 99 Press Options and a or v to select Paper Type Press Menu Set Press a or v to select the type of paper you are using Plain Inkjet Glossy Or Transparency Press Menu Set 6 Press Mono Start or Colour Start A You can change the default Paper Type setting at any time See Setting the Paper Type on page 2 6 Q A QN MAKING COPIES 9 7 Setting paper size If copying on paper other than A4 size you will need to change the paper size setting oe be ae on Letter Legal A4 A5 or Photo Card 10 W x cm paper 7 Press Copy to illuminate it in green 2 Load your document 3 Use the dial pad to enter the number of copies you want up to 99 4 Press Options and a or v to select Paper Size Press Menu Set 5 Press a or v to select the size of paper you are using Letter Legal A4 A5o0r10 W x 15 H cm Press Menu Set 6 Press Mono Start or Colour Start Adjusting brightness You can adjust the copy brightness to make copies darker or lighter 7 Press Copy to illuminate it in green Load your document 3 Use the dial pad to enter the number of copies you want up to 99 4 Press Options and a or v to select Brightness Press Menu Set 5 Press a to make a lighter copy OR Press v to make a darker copy Press Menu Set 6 Press Mono Start or Colour Start 9 8 MAKING COPIES Adjusting contrast
119. ne is set to Fax Tel receive mode Although callers hear your announcement they cannot leave a message By choosing F T Message not TAD Message you can record the announcement using the same steps as for the TAD outgoing message See Recording TAD Outgoing Message on page 7 2 You can also listen to and erase the F T Message the same way by choosing F T Message not TAD Message See Listening to Outgoing Message OGM on page 7 3 and Erasing Outgoing Message OGM on page 7 3 If you need to review the steps for setting up the Fax Tel receive mode see Chapter 4 TAD TELEPHONE ANSWERING DEVICE FAX 1940CN ONLY 7 7 i Printing reports Fax settings and activity You need to set up the Transmission Verification Report and Journal Period in the menu table Press Menu Set 2 4 1 OR Press Menu Set 2 4 2 Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax This report lists the time and date of transmission and whether the transmission was successful OK If you select On or On Image the report will print for every fax you send If you send a lot of faxes to the same place you may need more than the job numbers to know which faxes you must send again Selecting On Image or Of Image will print a section of the fax s first page on the report to help you remember A When the Verification Report is turned of or Trans Off Image the Report will o
120. ne line where you will install your new machine there is a strong possibility that Call Minder and the machine may conflict with each other while receiving incoming calls Why should there be problems Since both the machine and Call Minder will pick up the call after the number of rings you have set each of them has the ability to keep the other from receiving calls For example if Call Minder is set to answer after two rings and your machine is set to answer after four Call Minder will stop your machine from receiving faxes If you set Call Minder and the Brother machine to answer after the same number of rings there is no way of knowing which one will answer first It is important to remember that neither Call Minder nor the machine can pass the call back to the other after the call has been answered How can you avoid possible problems A very good way to avoid problems like the one mentioned is to get a second phone number on your present phone line Many people with Call Minder choose an alternative service which is called BT Call Sign and they are very satisfied with it See BT Call Sign For U K Only on page A 1 Another way to avoid possible problems is to replace Call Minder with an answering machine Your Brother machine is designed to work with an answering machine or TAD telephone answering device See Connecting an external telephone answering device TAD on page A 6 INTRODUCTION 1 19 Fax ton
121. ng external TAD 0 A 6 external telephone A 5 Consumable items S 9 Control panel overview 1 2 1 3 l 1 INDEX Copy brightness sennen 9 8 colour adjustment 9 13 COMUASE oe 9 13 default settings 9 12 Enlarge Reduce 9 4 enter Copy mode 9 1 KOVS vistai 9 3 MUIUpIE inia 9 2 Page Layout n a 9 10 DADE osasse TE 9 7 Quality key ccceee 9 4 quality setting 9 12 SINIO see 9 2 Sort ADF only 9 9 temporary settings 9 3 USING ADF susine 9 2 Cordless phone 066 A 4 Credit card numbers 5 6 Custom telephone features ona single line 12 12 A 11 Date and Time 6 2 1 Delayed Batch TYANSMISSION 00008 3 14 Dialling a pause scria 5 access codes and credit card numbers 5 6 automatic fax redial 3 3 automatic transmission 3 4 GOUD S recast deere ees nE 3 11 manual transmission 3 1 Speed Dial 000 3 2 Document TAIN e ect antinaeee 12 5 Dual ACCESS cexickitientick 3 8 ECM Error Correction MOG rennan 1 21 Envelopes cc sccceeeees 1 14 Equalization c000 12 14 Error messages on LCD 12 1 COMM ENO vctecssener cence 12 1 Ink Empty c cceceeeeees 12 2 Near Empty 000 12 2 No Paper Fed 1
122. ngs you use most often by setting them as default See Changing the default copy settings on page 9 12 MAKING COPIES 9 3 Increasing copy speed or quality You can select the copy quality The default setting is Normal Press Quality Normal Recommended mode for ordinary printouts Good copy quality with adequate copy speed Quality Fast copy speed and lowest ink and a or consumption Use Fast to save time document to be proof read large documents or many copies Use this mode to copy precise images such as photographs Best uses the highest resolution and slowest speed Press Copy to illuminate it in green Load your document Use the dial pad to enter the number of copies you want up to 99 Press Quality Press a or v to choose the copy quality Fast Normal or Best Press Menu Set 6 Press Mono Start or Colour Start MBH QNS 9 4 MAKING COPIES Changing the temporary copy settings Use the Options key to quickly set the following copy settings temporarily for the next copy Press Menu Selections Options Factory Options f f Setting mMM Pe select select Options Enlarge Reduce 50 69 7 82 83 93 97 100 104 142 1863 198 200 Custom 25 400 Paper Type Plain Inkjet Glossy Transparency Paper Size Letter Legal A4 A5 10 W x 15 H cm Stack Sort Stack Sort FAX 1940CN and MFC 3340CN only Page Layout No of Copies No of Copie
123. nly print if there is a transmission error with NG in the RESULT column Press Menu Set 2 4 1 2 Press a or v to select Off Image On On Image or Off Press Menu Set 3 Press Stop Exit 8 1 PRINTING REPORTS Setting the Journal Period You can set the machine to print a journal at specific intervals every 50 faxes 6 12 or 24 hours 2 or 7 days If you set the interval to Off you can print the report by following the steps on the next page The default setting is Every 50 Faxes Press Menu Set 2 4 2 2 Press a or v to choose an interval Press Menu Set If you choose 7 days the LCD will ask you to choose a day on which to begin the 7 day countdown 3 Enter the time to begin printing in 24 hour format Press Menu Set For example enter 19 45 for 7 45 PM 4 Press Stop Exit A If you select 6 12 24 hours 2 or 7 days the machine will print the report at the selected time and then erase all jobs from its memory If the machine s memory becomes full with 200 jobs before the time you selected has passed the machine will print the Journal early and then erase all jobs from memory If you want an extra report before it is due to print you can print it without erasing the jobs from memory A If you select Every 50 Faxes the machine will print the Journal when the machine has stored 50 jobs PRINTING REPORTS 8 2 Printing reports Following reports are available 1 Help List Prints the Help List
124. ns on page 6 3 Setting up Fax Forwarding When you select Fax Forward your machine stores the received fax in the memory The machine will then dial the fax number you ve programmed and forwards the fax message 7 Press Menu Set 2 5 1 2 Press a or wto select Fax Forward Press Menu Set The LCD will ask you to enter the fax number to which faxes will be forwarded 3 Enter the forwarding number up to 20 digits Press Menu Set 4 Press aor v to select On or Off Press Menu Set ae If you select Backup Print On the machine will also print the fax at your machine so you will have a copy if there is a power failure before it is forwarded 5 Press Stop Exit REMOTE FAX OPTIONS 6 1 Setting Fax Storage If you select Fax Storage your machine stores the received fax in the memory You will be able to retrieve fax messages from another location using the Remote Retrieval commands Press Menu Set 2 5 1 2 Press a or v to select Fax Storage Press Menu Set 3 Press Stop Exit A If you have set Fax Storage a backup copy of the received fax will automatically be printed at the machine Setting PC Fax Receive MFC 3340CN only If you select PC Fax Receive your machine will temporarily store your received faxes in its memory and then automatically send the faxes to the PC You can then use your PC to view and store these faxes Press Menu Set 2 5 1 2 Press a or v to select PC Fax Receive
125. nto a media card to quickly and easily make documents portable See Scan to Card not available for MFC 3240C MFC 210C and MFC 5440CN on page 2 23 in Software User s Guide on the CD ROM 10 14 WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY Important information For your safety To ensure safe operation the supplied three pin plug must be inserted only into a standard three pin electrical socket that is effectively grounded through the normal household wiring The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power consult a qualified electrician IT power system For Norway only This product is also designed for IT power system with phase to phase voltage 230V LAN connection FAX 1940CN and MFC 3340CN only Caution Do not connect this product to a LAN connection that is subject to over voltages International Enercy Stak Compliance Statement The purpose of the International Enerey Star Program is to promote the development and popularization of energy efficient office equipment As an Enercy Star Partner Brother Industries Ltd has determined that this product meets the ENeray Star guidelines for energy efficiency awit IMPORTANT INFORMATION 11 1 Important safety instructions N Oh RONYD Read all of these instructions
126. nty E When a print head nozzle is After the print head nozzle is clogged the printed sample cleaned the horizontal lines looks like this are gone TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 17 Checking the printing alignment You should rarely need to adjust the printing alignment however if after transporting the machine your printed text becomes blurred or images become faded then adjustment may need to be made 1 2 3 4 Press Ink Management Press a or v to select Test Print Press Menu Set Press a or v to select Alignment Press Menu Set Press Mono Start or Colour Start The machine begins printing the Alignment Check Sheet The LCD shows Check the 600 dpi and 1200 dpi test prints to see if number 5 most closely matches number 0 If the number 5 sample of both the 600 dpi and 1200 dpi are the best matches press 1 Yes to finish Alignment Check and go to Step 8 OR If another test print number is a better match for either 600 dpi or 1200 dpi press 2 No to select it For 600 dpi press the number of the test print that most closely matches 7 the number 0 sample 1 8 For 1200 dpi press the number of the test print that most closely 7 matches the number 0 sample 1 8 Press Stop Exit 12 18 TROUBLESHOOTING AND ROUTINE MAINTENANCE Checking the ink volume You can check the ink that is left in the cartridge 7 Press Ink Management 2 Press or v to select Ink Volume Press M
127. nu Set 4 Pick up the handset to record a message For example Hello We are unable to take your call at this time Please leave a message after the signal 5 Replace the handset The TAD will play your OGM 6 Press Stop Exit 7 2 TAD TELEPHONE ANSWERING DEVICE FAX 1940CN ONLY Listening to Outgoing Message OGM Press Menu Set 2 7 1 2 Press a or v to select TAD Message Or F T Message Press Menu Set 3 Press a or v to select Play MSG Press Menu Set Adjust the volume by pressing Volume lt or J 4 Press Stop Exit Erasing Outgoing Message OGM Press Menu Set 2 7 1 2 Press a or v to select TAD Message Oor F T Message Press Menu Set 3 Press a or v to select Erase MSG Press Menu Set 4 Press 1 to erase the OGM OR Press 2 to exit without erasing 5 Press Stop Exit Activating TAD mode Press and hold until it lights and the LCD shows When light is out the TAD is OFF See Setting up the TAD on page 7 1 TAD TELEPHONE ANSWERING DEVICE FAX 1940CN ONLY 7 3 Message indicator The light flashes when you have newvoice messages waiting for your review The LCD displays the total number of voice and fax messages stored in the TAD memory A Fax messages will be stored only when Fax Storage is turned on Menu Set 2 5 1 Playing voice messages Follow the steps below to listen to voice messages 7 Press Play Record Adjust the Volume by pressing or 3
128. numbers for easy dialling on page 5 1 E For FAX 1840CN press R key while holding down the Shift key 2 3 GETTING STARTED General Setup Setting the Mode Timer MFC 3240C and MFC 3340CN only The machine has four temporary mode keys on the control panel PhotoCapture MFC 3340CN only Fax Scan and Copy You can change the number of seconds or minutes the machine takes after the last Scan Copy or PhotoCapture operation before it returns to Fax mode If you select of the machine stays in the mode you used last l l l EGE l Io l Capture Scan Copy l 7 Press Menu Set 1 1 2 Press a or v to select 0 Sec 30 Secs 1 Min 2 Mins 5 Mins orofe Press Menu Set 3 Press Stop Exit GETTING STARTED 2 4 Setting the Mode Timer FAX 1835C FAX 1840C and FAX 1940CN only The machine has two temporary mode keys on the control panel Fax and Copy You can change the number of seconds or minutes the machine takes after the last Copy operation before it returns to Fax mode If you select of f the machine stays in the mode you used last l l Fax Copy l Press Menu Set 1 1 2 Press a or v to select 0 Sec 30 Secs 1 Min 2 Mins 5 Mins Orofe 3 Press Menu Set 4 Press Stop Exit 2 5 GETTING STARTED Setting the Paper Type To get the best print quality set the machine for the type of paper you are using 7 Press Menu Set 1 2 2 Press a or v to select Plain Inkjet Glossy Or Transprncy Press
129. numbers for images such as No 1 No 2 No 3 and so on No 1 01 01 2003 DEI JPG 100KB It does not recognize any other numbers or file names that your digital camera or PC have used to identify the pictures You can print a thumbnail page Index page with 6 or 5 images per line This will show all the pictures on the media card Make sure you have inserted the media card Press PhotoCapture See page 10 3 2 Pressa orv to select Print Index Press Menu Set 3 Press a or v to select 6 Images Line or5 Images Line Press Menu Set Index Index Oooodod HHHHH 000000 AR i R i E 000 0 00O 5 Images Line 6 Images Line 4 Press Colour Start to start printing A Print time for 5 Images Line will be slower than 6 Images Line but the quality is better To print an image see Printing images on page 10 6 WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY 10 5 Printing images Before you can print an individual image you have to know the image number Print the Index first See Printing the Index Thumbnails on page 10 5 Make sure you have inserted the media card Press PhotoCapture See page 10 3 2 Press a orv to choose Print Images Press Menu Set A If your media card contains valid DPOF information the LCD shows DPOF Print Yes please go to DPOF printing on page 10 8 3 Use the dial pad to enter the image number that you want to print from the Index page Thumbnails Press Menu Set Repe
130. o not insert more than one card WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY 10 3 The steps below give a brief outline of the Direct Printing feature Please see the remaining pages of this chapter for more detailed instructions Insert the media card firmly into the media drive slot When you insert your media card into the proper slot the LCD shows Press PhotoCapture key A The media active message will be shown for 60 seconds and then disappear Even in that case you can enter the PhotoCapture mode by pressing PhotoCapture 2 Press PhotoCapture If your digital camera supports DPOF printing see DPOF printing on page 10 8 3 Print the index that shows thumbnail views of images stored on your media card Your machine will assign an image number to each thumbnails Press a or v to Select Print Index and then press Menu Set Press Colour Start to start printing the index sheet See Printing the Index Thumbnails on page 10 5 4 To print images press a or v to select Print Images and then oress Menu Set Enter the image number and press Menu Set Press Colour Start to start printing See Printing images on page 10 6 A You can change the settings for printing images such as the Paper Type amp Paper Size Print Size and number of copies See Printing images on page 10 6 10 4 WALK UP PHOTOCAPTURE CENTER MFC 3340CN ONLY Printing the Index Thumbnails The PhotoCapture Center assigns
131. ong beeps Voice messages 3 long beeps Voice and Fax messages No beeps No messages 4 After 2 short beeps enter a command 5 Press 9 0 to reset the fax machine when you finish 6 Hang up If you plan to receive fax messages while away from your machine carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures Simply cut out the card and fold it to fit your wallet or organizer Keeping it handy will help you derive the full benefit of your machine s Paging Fax FAX 1835C FAX 1840C MFC 3240C and MFC 3340CN only Forwarding and Remote Retrieval features Remote Retrieval Access card D iP POSSESSES e PEENE E dn suey 9 Q STUH NOA UIM OUTYOVUT INOA JSA 0 9 SSAA G puewwoa e 134U3 sd90q HOUS TINY P 0 6 SSeld SI fessu oN sd q ON NOILVYAdCQ ALOWAY LIXJ SaseSsoll XB y daaq Suor POAIQIOI JI SISCSSIU JO SPUTY OY s eUsIs ouTYORU mog E AO a Aq paMoyfoj SUsIP Ipod ssaddy JOWA 2 ssaud aL xed INOK 19409 ATIIVIPSUUUT sJamsue oUTYORUU INOA UAM Z ssoud VL eusayxg 0f ays QU0 Yono 86 Sed SUISN surovu xey 10 Iudea e woy Joquinu xez mok TRI AAO aces Raab po3 ssedoy ajoway Husn sasessaul ON sdaaq OUS sasessoul xe y d q Suor J 16 SSold SNLVLS ONIAIZDAY MOSHD ee i iii KH J Fold gt REMOTE RETRIEVAL ACCESS CARD R 3 Changing Remote Access Code 1 Press Menu Set 2 5 3 2
132. ons will be available A You can turn the machine Off by customizing the Power Save key as shown next page In this Off mode no machine operation will be available See Power Save Setting on page 1 7 A The external telephone is always available 1 6 INTRODUCTION Power Save Setting You can customise the machine s Power Save key The default mode is Fax Receive On SO your machine can receive faxes or calls even when the machine is in Power Save mode If you do not want your machine to receive faxes or calls turn this setting to Fax Receive Off See Turning the machine to Power Save condition on page 1 6 Press Menu Set 1 6 2 Press a or v to select of f Or On 3 Press Menu Set 4 Press Stop Exit On Off Setting Available Operations Fax Receive On Fax Only Fax Receive automatically Fax default External Tap Detect Delayed Fax Remote Fax Except Options Remote Retrieval FAX 1940CN mM FAX 1840C and FAX 1940CN only You can receive telephone calls by lifting the handset TAD Msg Mgr Fax Receive automatically Recording FAX 1940CN of incoming messages Fax Detect only Delayed Fax Remote Fax Options Remote Retrieval mM You can receive telephone calls by lifting the handset Manual Delayed Fax Fax Detect Fax Tel E FAX 1840C and FAX 1940CN only You can receive telephone calls by lifting the handset Fax Receive Off No machine operations will be available 1 Sh
133. or the fax handshake Make sure you carefully follow the instructions in this guide for recording your outgoing message We do not recommend using the toll saver feature on your external answering machine if it exceeds five rings A If you do not receive all your faxes reduce the Ring Delay setting on your external TAD A 6 APPENDIX A S Do not connect a TAD elsewhere on the same phone line When you are using a TAD the LCD shows Telephone FAX 1835C MFC 3240C and MFC 3340CN only or Ext Tel in Use FAX 1840C and FAX 1940CN only Connections The external TAD must be connected as shown above Set your external TAD to one or two rings The machine s Ring Delay setting does not apply Record the outgoing message on your external TAD Set the TAD to answer calls For FAX 1940CN set the Receive Mode to Manual See Choosing the Receive Mode on page 4 3 OR For FAX 1835CN FAX 1840C MFC 3240C and MFC 3340CN set the Receive Mode to External TAD See Choosing the Receive Mode on page 4 1 BG NO APPENDIXA A 7 Recording outgoing message OGM on an external TAD Timing is important in recording this message The message sets up the ways to handle both manual and automatic fax reception Record 5 seconds of silence at the beginning of your message This allows your machine time to listen for the fax CNG tones of automatic transmissions before they stop 2 Limit your speaking to 20 seconds A We recomm
134. original packaging and keep it sealed Keep the paper flat and away from moisture direct sunlight and heat m The coated side of glossy paper is shiny Avoid touching the shiny coated side Load glossy paper with the shiny side facing down m Avoid touching either side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing S Do not use paper E that are damaged curled wrinkled or irregularly shaped 2mm or longer 2mm or longer E that are extremely shiny or highly textured E that were previously printed by a printer E that cannot be arranged uniformly when stacked E that are made with a short grain INTRODUCTION 1 11 AJjUO NOOPEE OSIN ainjde9j0 0uUd Z LL X 8 WW 262 X OLZ ak X uc b 8 WW 622Z X 9LZ 6 6 X by WW Seg X GOL 2 L ZX 8 2 WW L6L X 86 ug L 6 X 8 L Y WW Lee X SOL 2 X Ey WW OZ X OLL 16 X v9 WW 6ZZ X ZL 6 Z X 8 S WW OOZ X 8p 4 8 S X 6 WW 8pL X OOL 8 X G WW EO X ZZ 4 2 X G WW EZ X ZZL G X Z L WW ZZ X 68 u9 X wy WW ZG X ZOL u8 S X aby WW 8Y X SOL 6 8 X 8 G WW OLZ X 8p aH OL X Z Z WW ZSZ X ZBL uZ L OL X w b 2 WW Z297 X PBL a L X w b 8 WW OGE X OLZ Z LL X 8 WW 262 X OLZ ALL X u
135. oster Page Layout 9 10 Changing the default copy settings cccccceseeeeeees 9 12 Increasing copy speed or quality cccceeeeeeeeees 9 12 Adjusting brightness cccceeceeeeeeeeseeseeeeeeaeeeeaeeees 9 12 AdUSUNG CONU AS Erede men 9 13 Adjusting colour saturation eessseesseeneseennneenneee nee 9 13 SC all MIT AUON Sse at 9 14 Walk Up PhotoCapture Center MFC 3340CN only 10 1 MEE OGG TI OT oroen E EEEE 10 1 PhotoCapture Center requirements 0 0 10 2 Getting started eee cece ce ssseeeeeeeeseuseeeeeeeeseeeseeeeeseaeeees 10 3 Printing the Index Thumbnails cccssseseeeeseseeeeeees 10 5 Printing IMAGES ceceececsseeeeceeeesseaeeessaeeeeeeeeessaseeeseaeeess 10 6 POF HIN oraaa E E E 10 8 Changing the default settings cccccsseeeeeeeeeees 10 9 Increasing print speed or quallity ccceeeeee eee 10 9 Setting the paper amp size ececcceseeeeeceeeeeeeeeeenees 10 9 Adjusting brightness cccecceeeeeeeeeeeeeeeeeeeeeees 10 10 Adjusting contrast ccceecceeeeeeeeeeseeeeaeeeeeaeeesaes 10 10 Colour enhancement c cssssseeeeeeeeseeeeeeeeeaes 10 10 EOD ING aaran EE EE 10 12 PS ONGC CSS a a donaeerednceaarecaabecescauiesccacuctes 10 12 Understanding the Error Messages cceeeee 10 13 Using PhotoCapture Center from your PC 10 14 Using PhotoCapture Center fo
136. ould be set before you switch off the machine 2You can not receive a fax automatically even if you have set the receive mode to Fax Tel FAX 1835C MFC 3240C and MFC 3340CN only INTRODUCTION 1 7 Load documents You can send a fax make copies and scan from the ADF automatic document feeder Using the automatic document feeder ADF The ADF can hold up to 20 pages and feeds each sheet individually Use standard 80 g m paper and always fan the pages before putting them in the ADF Recommended environment Temperature 20 30 C Humidity 50 70 Paper 80 g m A4 S DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped pasted or taped DO NOT use cardboard newspaper or fabric E Make sure documents written with ink are completely dry E Documents to be faxed must be from 8 9 to 21 6 cm wide and 12 7 to 35 6 cm long 1 8 INTRODUCTION 7 Fan the pages well 2 Open the document tray and pull out the extension and then open the document support 3 Put the documents face down top edge first in the ADF until you feel them touch the feed roller 4 Adjust the paper guides to fit the width of your documents Documents are Face Down in the ADF Paper Guides DO NOT pull on the document while it is feeding INTRODUCTION 1 9 About paper The print quality can be affected by the type of paper you use in the machine To get the best print q
137. password Press Menu Set 3 Ifthe LCD shows veri fy re enter the password Press Menu Set 4 Press Stop Exit 3 20 SETUP SEND Changing the Memory Security password 1 2 3 4 5 6 Press Menu Set 2 0 1 Press a or v to select Set Password Press Menu Set Enter a 4 digit number for the current password Press Menu Set Enter a 4 digit number for a new password Press Menu Set If the LCD shows Verify re enter the password Press Menu Set Press Stop Exit Turning Memory Security on 1 2 3 Press Menu Set 2 0 1 Press a or v to select Set Security Press Menu Set Enter the registered 4 digit password Press Menu Set The machine goes offline and the LCD shows Secure Mode Turning Memory Security off 1 2 Press Menu Set Enter the registered 4 digit password Press Menu Set Memory Security is automatically turned off Press Stop Exit If you enter the wrong Password the LCD shows Wrong Password and stays offline The machine will stay in Secure Mode until the registered password is entered SETUP SEND 3 21 Setup Receive Basic receiving operations FAX 1835C FAX 1840C MFC 3240C and MFC 3340CN only Choosing the Receive Mode There are four different Receive Modes for your machine You can choose the mode that best suits your needs Fax Only automatic receive Fax Tel fax and telephone with an external or extension telephone for models withou
138. plication Make sure you do a test print first S To prevent possible damage to the feeding mechanism do not use the types of envelopes shown below DO NOT USE ENVELOPES that are of a baggy construction that are embossed have raised writing on them that have clasps on them that are not sharply creased that are preprinted on the inside m Rounded E Double flap E Triangular flap How to load envelopes 7 Before loading press the corners and sides of the envelopes to make them as flat as possible A If the envelopes are double feeding put one envelope in the paper tray at a time 4 INTRODUCTION 1 17 2 Insert the envelopes into the paper tray with the address side down and the leading edge top of the envelopes in first Slide the paper side guide to fit the width of the envelopes If you have problems when printing on envelopes try the following suggestions 1 Open the envelope flap 2 Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing 3 Adjust the size and margin in your application To load post cards Raise the paper stop and insert the post cards into the paper tray Slide the paper side guide to fit the width of the post cards 1 18 INTRODUCTION About fax machines Custom features Do you have BT s Call Minder on the phone line If you have Call Minder on the pho
139. r scanning COC Blan E pie EA EE E E E AE 10 14 Important information ssssassnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 11 1 For your Safety cccccccsseecsseseeeeeeseeseeeeesneseesaeeeeeeas 11 1 IT power system For Norway onlly c cceseceeeee 11 1 LAN connection FAX 1940CN and MFC 3340CN only 11 1 International Eneray StaR Compliance Statement 11 1 Important safety INStrUCTIONS cccceeecsseeeeeeeeeeeees 11 2 A PROCIIIANIKS oecon n iii 11 4 l Troubleshooting and routine maintenance sssssssnnnnnn 12 1 TTOUDICSNOOINO errno a 12 1 Error messages sossssesseeresrrensrrrrorrrerrreerrnenrrreen 12 1 D c MEN Jaaa 12 5 Document is jammed inside the front of me IMACIING 3 sesiassei eaa 12 5 Printer jam or paper jam sssssssnssnssereseresrrnsrrerrreen 12 6 Paper is jammed inside the paper tray 12 6 Paper is jammed inside the machine 12 7 If you are having difficulty with your machine 12 9 COMP AUD NIY siississsinrnn 12 14 How to improve print quality cccsseeesseeeeeeeeseeeees 12 15 Cleaning the print head c cccccsseseeeesseeeeeeeanees 12 15 Checking the print quality ccccccsececsseseeeeeenees 12 16 Checking the printing alignment 00ccceeee 12 18 Checking the ink VOIUMGE ccccccseeeceseeeseeesseeeeeeeanees 12 19 Packing and shipping the machine
140. rast Control Resolution One Touch Dial Speed Dial Broadcasting Automatic Redial Auto Answer Communication Source ITU T Group 3 MH MR MMR JPEG Automatic Fallback 14400 bps FAX 1835 and FAX 1840C 33600 bps FAX 1940CN MFC 3240C and MFC 3340CN ADF Width 89mm to 216mm ADF Height 127 mm to 356 mm 208 mm 204 mm 256 levels Standard Secure Timer Sequential B amp W only Automatic Light Dark manual setting e Horizontal 203 dot inch 8 dot mm e Vertical Standard 98 line inch 3 85 line mm Mono 196 line inch 7 7 line mm Colour Fine 196 line inch 7 7 line mm Mono Colour Photo 196 line inch 7 7 line mm Mono Superfine 392 line inch 15 4 line mm Mono 4 2 x 2 FAX 1940CN 8 4 x 2 MFC 3340CN 10 5 x 2 FAX 1835C FAX 1840C MFC 3240C 40 stations FAX 1835C FAX 1840C MFC 3240C 100 stations FAX 1940CN and MFC 3340CN 100 stations FAX 1835C FAX 1840C MFC 3240C 154 stations FAX 1940CN 158 stations MFC 3340CN 3 times at 5 minute intervals 0 1 2 3 or 4 rings 0 1 2 3 4 or 5 rings Nordic countries only Public switched telephone network SPECIFICATIONS S 5 Memory Transmission Out of Paper Reception Up to 480 400 2 pages FAX 1940CN MFC 3340CN Up to 300 250 pages FAX 1835C FAX 1840C Up to 200 170 2 pages MFC 3240C Up to 480 400 2 pages FAX 1940CN MFC 3340CN Up to 300 250 pages FAX 1835C FAX 1840C Up to 200 170
141. ress a or v to select Red Green or Blue Press Menu Set 3 Press a to increase the colour saturation OR Press w to decrease the colour saturation Press Menu Set 4 Return to Step 2 to select the next colour OR Press Stop Exit MAKING COPIES 9 13 Legal limitations Colour reproductions of certain documents are illegal and may result in either criminal or civil liability This memorandum is intended to be a guide rather than a complete listing of every possible prohibition In case of doubt we suggest that you check with relevant authorities as to any particular questionable documents The following are examples of documents which should not be copied Money Bonds or other certificates of indebtedness Certificates of Deposit Armed Forces Service or Draft papers Passports Postage Stamps cancelled or uncancelled Immigration Papers Welfare documents Cheques or Drafts drawn by Governmental Agencies Identification Documents badges or insignias Licences and Certificates of Title to motor vehicles Copyrighted works cannot be copied Sections of a copyrighted work can be copied for fair use Multiple copies would indicate improper use Works of art should be considered the equivalent of copyrighted works 9 14 MAKING COPIES Walk Up PhotoCapture Center MFC 3340CN only Introduction Even if your machine is not connected to your computer you can print photos directly from the digital
142. ress a orv to select2 in 1 P 2 in 1 L A an 1 P 4 in 1 L OrOfE 1 in 1 Press Menu Set 6 Press Mono Start or Colour Start to scan the document The machine scans document and starts printing A E IfGlossy has been selected in the Paper Type setting for N in 1 copies the machine will print the images as if Plain paper had been selected E If you are producing multiple colour copies N in 1 copies are not available E Nin 1 colour copies are not available for FAX 1840C and MFC 3240C 9 10 MAKING COPIES Place document face down in the direction shown below 2 in 1 P 2 in 1 L 4 in 1 P MAKING COPIES 9 11 Changing the default copy settings You can save the copy settings you use most often by setting them as default These settings will remain until you change them again Increasing copy speed or quality Press Menu Set 3 1 2 Press a or w to select Normal Best Or Fast Press Menu Set 3 Press Stop Exit Adjusting brightness Press Menu Set 3 2 2 Press a to make a lighter copy OR Press v to make a darker copy Press Menu Set 3 Press Stop Exit 9 12 MAKING COPIES Adjusting contrast You can change the contrast to help an image look sharper and more vivid Press Menu Set 3 3 2 Press a to increase the contrast _OR Press w to decrease the contrast Press Menu Set 3 Press Stop Exit Adjusting colour saturation Press Menu Set 3 4 2 P
143. rieved from any other fax machine until you delete the fax in memory by using the Cancelling a Job menu setting QO WG N SETUP SEND 3 15 Setup for Polled Transmit with Secure Code Not available for colour faxes When you choose Polling Secure anyone who polls the machine must enter the polling secure code gt QO WG N e If it is not illuminated in green press Load your document Press Menu Set 2 2 6 Press a or v to select Secure Press Menu Set Enter a four digit number Press Menu Set Press 1 to leave documents in the ADF The document will remain in the ADF until the machine is polled If you need to use your machine before the polled transmission occurs you must first cancel this job OR Press 2 to scan the document into memory The document will be stored and can be retrieved from any other fax machine until you delete the fax in memory by using the Cancelling a Job menu setting See Cancelling a scheduled job on page 3 10 You can use Secure Polling only with another Brother fax machine 3 16 SETUP SEND TX Lock FAX 1835C FAX 1840C MFC 3240C and MFC 3340CN only TX Lock lets you prevent unauthorized access to the machine While TX Lock is On the following operations are available E Receiving faxes E Fax Forwarding If Fax Forwarding was already On E Remote Retrieval If Fax Storage was already On E PC Fax Receive MFC 3340CN only While TX Lock is On the following op
144. rieving faxes from another fax machine You can use your machine to poll other machines or you can have someone poll your machine Everyone who is involved in Polling needs to set up their fax machines for Polling When someone polls your machine to receive a fax they pay for the call If you poll someone s fax machine to receive a fax you pay for the call A Some fax machines do not respond to the Polling feature Secure Polling Secure Polling is a way to keep your documents and others from falling into the wrong hands while the machine is set up for polling You can use Secure Polling only with another Brother fax machine Anyone who polls to receive a fax must enter the polling secure code Setup for Polling Receive Standard Polling Receive is when you call another fax machine to receive a fax from it if itis not illuminated in green press 2 Press Menu Set 2 1 7 3 Press a or v to select Standard Press Menu Set 4 Enter the fax number you are polling Press Mono Start or Colour Start SETUP RECEIVE 4 12 Setup for Polling Receive with Secure Code You need to make sure you are using the same secure code as the other party If it is not illuminated in green press Fax 2 Press Menu Set 2 1 7 3 Press a or v to select Polling Secure Press Menu Set 4 Entera four digit secure code This is the same as the security code of the fax machine you are polling Press Menu Set 5 Enter the
145. rs because they are used for special characters By pressing the appropriate number key repeatedly you can access the character you want Press Key one time two times three times four times 2 A B C 2 O AN OO kf W Suave cOoOo x CO 2X IM lt lt DOr T N oN oo ff W Inserting spaces To enter a space in the fax number press gt once between numbers To enter a space in the name press gt twice between characters Making corrections If you entered a letter incorrectly and want to change it press lt to move the cursor under the incorrect character Then press Stop Exit All letters above and to the right of the cursor will be deleted Re enter the correct character You can also back up and type over incorrect letters Repeating letters If you need to enter a character that is on the same key as the previous character press gt to move the cursor to the right before you press the key again B 13 APPENDIX B Special characters and symbols Press or 0 and then press lt or gt to move the cursor under the special character or symbol you want Then press Menu Set to select it Press for space amp Press for lt gt A_ Press 0 for AEOUACEEO APPENDIXB B 14 Glossary ADF automatic document feeder The document can be placed in the ADF and scanned one page at a time automatically Auto Reduction Reduces the size of incoming faxes Automatic fax transmission FAX
146. s 01 01 99 After you choose your settings by pressing Menu Set the LCD shows Set temporarily Press Mono Start or Colour Start if you re finished choosing settings OR Press a or v to select more settings MAKING COPIES 9 5 Enlarging or reducing the image copied You can select the following enlargement or reduction ratios Custom 25 400 allows you to enter a ratio from 25 to 400 Press Options Custom 25 400 200 A D 198 10x15cm gt A4 Options 186 610x15cm7 gt LTR and m or toselect a Gea Fnlarge Reduce 104 EXE LTR 83 LGL A4 78 LGLOLTR 69 A4 A5 50 7 Press Copy to illuminate it in green 2 Load your document 3 Use the dial pad to enter the number of copies you want up to 99 4 Press Options and a or v to select Enlarge Reduce Press Menu Set 9 6 MAKING COPIES 5 Press a or v to select the enlargement or reduction ratio you want Press Menu Set OR You can select Custom 25 400 and press Menu Set Use the dial pad to enter an enlargement or reduction ratio from 25 to 400 Press Menu Set For example press 5 3 to enter 53 6 Press Mono Start or Colour Start A Special Copy Options 2 in1 P 2 in 1 L 4 in 1 P 4in 1 L or Poster are not available with Enlarge Reduce Setting paper type If you are copying on special paper be sure to select the type of paper you are using so you will get the best print quality 7 Press Copy to illuminate it in gree
147. search the memory 5 Press Mono Start or Colour Start Making copies Press Copy to illuminate it in green 2 Load your document 3 Press Mono Start or Colour Start Table of Contents MtroduUCtiON sas cece eamanieeeeenaocaanenccenoneeenactene 1 1 Usmo MIS GUJE eee eee e eee eee 1 1 Finding information cccceeececeeeeeceeeeeeeeeeeeseeeeenneees 1 1 Symbols used in this Guide cceceeeseseeeeeeeeeeee ness 1 1 Control Panel OvervieW cccccseececceesecececeeeseeeesaeeeeeeanees 1 2 Turning the machine to Power Save condition 1 6 Power Save Setting ccccccessseececeeseaeeeeeeeeeaeaneeeeeees 1 7 Load documents icici ncrcccuavnenativeedunnscusetuenequtervumennlanaateuts 1 8 Using the automatic document feeder ADF 1 8 Recommended environment cccececeeeeeeseeeeeeees 1 8 ADOULUDADGI sesan EEE 1 10 Recommended PaPE L seccceeeecseeeeeeeeeeeeeeeeeeeeaes 1 10 Handling and using special paper ceceeeeeee ees 1 11 Paper type and size for each operation 1 12 Paper weight thickness and capacity 1 13 Paper capacity of the output paper tray 1 13 Printable area ccc cceececeecesseceeeceseeceesesseeseeeneeeees 1 14 How to load paper envelopes and post cards 1 15 To load paper or other Media cccceeeeeeeeeeees 1 15 TO load envelopes ccceceeeceeseeeeeeeeeee
148. so you can see at a glance how to quickly program your machine 2 Quick Dial Lists names and numbers stored in the One Touch and Speed Dial memory in numerical order 3 Fax Journal Lists information about the last incoming and outgoing faxes TX means Transmit RX means Receive 4 XMIT Verify Prints a Transmission Verification Report for your last transmission 5 User Settings Lists your settings MFC 3340CN only 6 Network Config Lists your Network settings MFC 3340CN only How to print a report For MFC 3240C press Menu Set 4 OR For MFC 3340CN press Menu Set 6 OR For FAX 1835C FAX 1840C and FAX 1940CN press Ink Management Reports while holding down the Shift key 2 Press a or v to select the report you want Press Menu Set OR Enter the number of the report you want to print For example press 1 to print the Help List 3 Press Mono Start 8 3 PRINTING REPORTS f Making copies Using the machine as a copier You can use your machine as a copier making up to 99 copies at a time Enter Copy mode Before making copies make sure that Copy is illuminated in green If it is not press Copy to enter Copy mode The default setting is Fax You can change the number of seconds or minutes that the machine stays in Copy mode See Setting the Mode Timer FAX 1835C FAX 1840C and FAX 1940CN only on page 2 5 or Setting the Mode Timer MFC 3240C and MFC 3340CN only on page 2 4
149. ss a or v to select erasing all voice messages Erase All Voice all document messages Erase All Doc or all voice and fax messages Erase All Msg Press Menu Set 3 Press 1 to erase Press 2 to cancel 4 Press Stop Exit Setting Maximum Time for incoming messages Your machine comes set to receive voice messages up to 30 seconds long You can change this setting to 60 120 or 180 seconds 7 Press Menu Set 2 7 2 2 Press a or v to select the maximum time setting for incoming messages 30 60 120 or 180 seconds Press Menu Set 3 Press Stop Exit Setting Toll Saver See Setting Toll Saver TAD mode on page 4 6 7 6 TAD TELEPHONE ANSWERING DEVICE FAX 1940CN ONLY ICM Recording Monitor This feature lets you turn the speaker volume for voice messages On or Off When you turn the monitor Of f you will not hear messages as they come in 7 Press Menu Set 2 7 3 2 Usea orv to select off Or On Press Menu Set 3 Press Stop Exit Recording a conversation If you are using the handset you can record a telephone conversation by pressing Play Record during the conversation Your recording can be as long as the Incoming Message Maximum Time The other party will hear an intermittent beep while recording To stop recording press Stop Exit Record Fax Tel Outgoing Announcement F T OGM This is the announcement played by your Brother machine not an external TAD when someone calls and your machi
150. ssages As with any sophisticated office product errors may occur If this happens your machine identifies the problem and displays an error message The most common error messages are shown below You can correct most problems by yourself If you need additional help the Brother Solutions Center offers latest FAQs and troubleshooting tips Visit us at http solutions brother com ERROR MESSAGES ERROR CAUSE ACTION MESSAGE BT Call Sign The machine is set BT Call Signto Set BT Call Sign to OFF See BT Call Sign For On ON You cannot change the U K Only on page A 1 i Receive Mode from Manual to another mode Comm Error Poor phone line quality caused a_ Try the call again If the problem continues call communication error the telephone company and ask them to check your phone line Connection You tried to poll a fax machine that Check the other fax machine s polling setup Fail is not in Polled Waiting mode Cover is Open Top cover is not closed Open then close the top cover completely Data Print data remains in the Re start printing from your computer Remaining machine s memory Print data remains in the Press Stop Exit The machine will cancel the machine s memory The USB job and eject the page that is being printed cable was unplugged while the computer was sending the data to the machine Disconnected The other person or other person s Try to send or receive again fax machine stopped
151. sssceceeessssseeeeeseseseseeeeees 6 2 Setting PC Fax Receive MFC 3340CN only 6 2 Turning off Remote Fax Options eee 6 3 Setting your Remote Access Code ccccceeeesseee 6 3 Remote Retrieval ccccscccsseecsseeeeeeeeeseeeseeeaeeeeaeeesaees 6 4 Using your Remote Access Code 6 4 Remote COMMANAG cccceeeceeeeeeseeeeseeeeseeeeaaeeesaes 6 5 Retrieving fax messages ccccceeeeeeeeeeeeeeeenneeeeeeeeeees 6 8 Changing your Fax Forwarding numbet 05 6 8 TAD Telephone Answering Device FAX 1940CN only ccceceeeeeneeeceeeeeeeeseeseeeeeenseeseeeesaeesoeeeeeees 7 1 TAD MOG Oera eecamanecuenaensnsiediaouaeonay 7 1 Setting up the TAD cridia 7 1 Recording TAD Outgoing MesSsag s sceceeeeeees 7 2 Listening to Outgoing Message OGM 7 3 Erasing Outgoing Message OGM ccccceeeees 7 3 Activating TAD MOQGC cccceceeseeeeeeeeeseeeeaeeeeaeeeas 7 3 Message INGICATOM ccsecceseeeeeeeeeeeeeeaeeeeeaeeesaeeeaees 7 4 Playing VOICE messages csseceseeeeeeeeeeeeeeseeeeseeeeaees 7 4 Printing a fax MESSAGE csseecceeeeeeeeeeeeesneeeeeeneeeeeas 7 5 Erasing INCOMING MESSAQES ccceceeceeeeeeeeeeaeeeaees 7 5 To erase voice messages individually 7 5 To erase messages all at ONCE ccecseeee seen eee 7 6 Setting Maximum Time for incoming messages 7 6 Seting
152. t a handset External TAD with an external answering machine only Manual manual receive with an external or extension telephone for models without a handset or with BT Call Sign The machine automatically answers every call as a fax The machine controls the line and automatically answers every call If the call is a fax it will receive the fax If the call is nota fax it will ring pseudo double ring for you to pick up the call The external answering machine TAD automatically answers every Call Voice messages are stored on the external TAD Fax messages are printed You control the phone line and must answer every call yourself 4 1 SETUP RECEIVE For dedicated fax lines Use this mode if you expect to receive lots of fax messages and few telephone calls You cannot have an answering machine on the same line even if it is on a Separate wall socket phone socket on the same line You cannot use the telephone company s Voice Mail in this mode Use this mode if you have connected an answering machine to your machine The External TAD setting works only with an external answering machine Ring Delay does not work in this setting Use this mode if you do not receive many fax messages BT Call Sign or if you are using a computer on the same line If you answer and hear fax tones wait until the machine takes over the call then hang up See Fax Detect FAX 1835C MFC 3240C and MFC 334
153. ter immediately and call a doctor if you are concerned TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 27 Caution E Do not remove ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge E Do not touch the cartridge insertion slots If you do so the ink may stain your skin E If ink stains your skin or clothing wash with soap or detergent immediately E If you install an ink cartridge in the wrong colour position you must clean the print head several times before you start printing after correcting the cartridge installation because the colours were mixed E Once you open an ink cartridge install it in the machine and use it up within six months of installation Use unopened ink cartridges by the expiration date written on the cartridge package E Do not dismantle or tamper with the ink cartridge this can cause the ink to leak out of the cartridge E Brother multifunction machines are designed to work with ink of a particular specification and work to a level of optimum performance when used with genuine Brother ink cartridges Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used Brother does not therefore recommend the use of cartridges other than genuine Brother cartridges with this machine or the refilling of empty cartridges with ink from other sources If
154. the menu setting of Phone Line Type to your phone type See Setting the Phone Line Type on page 2 3 Poor sending quality Try changing your resolution to Fine or S Fine Make a copy to check your machine s scanner operation Vertical black lines when If the copy you made shows the same problem your scanner is dirty sending See Routine maintenance on page 12 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 11 DIFFICULTY SUGGESTIONS Handling Incoming Calls The machine Hears Voice as If your machine is set to Fax Detect ON it is more sensitive to sounds CNG Tone Your machine may mistakenly interpret certain voices or music on the line as a calling fax machine and respond with fax receiving tones Deactivate the fax by pressing Stop Exit Try avoiding this problem by turning Fax Detect to Off See Fax Detect FAX 1835C MFC 3240C and MFC 3340CN only on page 4 8 and Fax Detect FAX 1840C and FAX 1940CN only on page 4 9 Transferring a Fax Call to the If you answered at the machine press Mono Start and hang up machine immediately If you answered on an external or extension phone press your Fax Receive Code default setting is 351 When your machine answers hang up Custom features on a single If you have Call Waiting Call Waiting Caller ID Ring Master BT s Call line minder an alarm system or any other custom feature on a single phone line with your machine it may create a problem sending or rece
155. the call TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 1 ERROR MESSAGES ERROR CAUSE ACTION MESSAGE Document Jam The document scanned from ADF See Using the automatic document feeder was longer than about 90 cm ADF on page 1 8 The document is jammed in the See Document Jamon page 12 5 machine High The print head is too warm Allow the machine to cool down Temperature Ink Empty One or more of the ink cartridges is empty The machine will stop all print operations While memory is available black and white faxes will be received into memory Ifa sending machine has a colour fax the machine s handshake will request that the fax be sent as black and white If the sending machine has the ability to convert it the colour fax will be received into memory as a black and white fax Replace the ink cartridges See Replacing the ink cartridges on page 12 25 Low The print head is too cold Allow the machine to warm up Temperature The media card is either corrupted improperly formatted or there is a problem with the media drive Media Error MFC 3340CN only One or more of the ink cartridges are running out of ink If a sending machine has a colour fax the machine s handshake will request that the fax be sent as black and white If the sending machine has the ability to convert it the colour fax will be received into memory as a black and white fax Near Empty An ink cartridge
156. the protective parts do NOT remove the ink cartridges before shipping It is essential that the machine be shipped with either the protective parts or the ink cartridges in position Shipping without them will cause damage to your machine and may void your warranty 12 20 TROUBLESHOOTING AND ROUTINE MAINTENANCE O DB NO AAR Close the top cover Unplug the machine from the telephone wall socket and remove the telephone line cord from machine Unplug the machine from the electrical socket Unplug the USB cable or LAN cable from the machine if it is connected If your machine has a handset remove it and the handset curled cord Wrap the machine in the bag and place it in the original carton with the original packing material TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 21 10 Pack the printed materials in the original carton as shown below Do not pack the used ink cartridges in the carton FAX 1840C and FAX 1940CN only MFC 3240C and MEC 3340CN only gt 11 Close the carton 12 22 TROUBLESHOOTING AND ROUTINE MAINTENANCE Routine maintenance Cleaning the Scanner Unplug the machine close the document support and the document tray and then open the top cover Clean the flat white plate and the glass strip below the bar with isopropyl alcohol on a lint free cloth White Plate Glass Strip TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 23 Cleaning the machine Pr
157. the settings in the application you are using The figures below show the unprintable areas on cut sheet paper and envelopes Cut Sheet Paper Envelopes unprintable area fowm omm Jom onm Cut Sheet 3 mm 3 mm 3 mm 3 mm 0 mm 0 mm 0 mm 0 mm 1 When you set the Borderless feature to On Printable area depends on the Printer driver settings The figures above are approximate and the printable area may vary depending on the type of cut sheet paper you are using 1 14 INTRODUCTION How to load paper envelopes and post cards To load paper or other media Pull the paper tray completely out of the machine and remove the output paper tray A Use the paper support flap for Letter Legal and A4 INTRODUCTION 1 15 4 Fan the stack of paper well to avoid paper jams and mis feeds 5 Gently insert the paper into the paper tray print side down and the leading edge top of the paper in first Check that the paper is flat in the tray and below the maximum paper mark a Maximum Paper Mark i L A m Make sure the paper side guides touch the sides of the paper E Be careful that you do not push the paper in too far it may lift at the back of the tray and cause feed problems 6 Putthe output paper tray back on and push the paper tray firmly back into the machine 1 16 INTRODUCTION To load envelopes E Use envelopes that weigh from 75 95 g m E Some envelopes require margin settings in the ap
158. tion on both the machine and your computer Check the machine is plugged in and not in the Power Save condition One or more ink cartridges are empty See Replacing the ink cartridges on page 12 25 Check to see if the LCD is showing an error message See Error messages on page 12 1 Check the print quality See Checking the print qualityon page 12 16 Make sure the Printer Driver or Paper Type setting in the menu matches the type of paper you are using See Media Type on page 1 8 in Software User s Guide on the CD ROM and Setting the Paper Type on page 2 6 Make sure your ink cartridges are fresh Cartridges remain fresh for up to two years if kept in their original packaging after that the ink may become clogged Cartridge expiration dates are printed on the package Try using the recommended types of paper See About paper on page 1 10 The recommended environment for your machine is between 20 C to 33 C Clean the print head See Cleaning the print head on page 12 15 Try using the recommended types of paper See About paper on page 1 10 If horizontal bands appear when using plain paper use the Enhanced Normal Printing mode to help avoid banding on some types of plain paper In the printer driver Basic tab click Settings and check Enhanced Normal Printing If you continue to have horizontal bands change the Media Type selection to Slow Drying Paper in the printer driver Basi
159. tions Sending faxes using multiple settings When you send a fax you can choose any combination of these settings contrast resolution overseas mode delayed fax timer polling transmission or real time transmission 7 If it is not illuminated in green press Fax After each setting is accepted the LCD will ask if you want to enter more settings 2 Press 1 to select more settings The LCD will return to the Setup Send oni OR Press 2 if you have finished choosing settings and go to the next step Contrast If your document is very light or very dark you may want to change the contrast Use Light to send a light document Use Dark to send a dark document if it is not illuminated in green press Fax 2 Load your document 3 Press Menu Set 2 2 1 4 Press or v to select AUEG Laighe Or Dark Press Menu Set 3 6 SETUP SEND Fax Resolution You can use the Fax Resolution key to change the setting temporarily for this fax only In Fax mode J press Fax Resolution and a or v to select the setting you want and then oress Menu Set OR You can change the default setting if it is not illuminated in green press Fax 2 Load your document 3 Press Menu Set 2 2 2 4 Press a or v to select the resolution you want Press Menu Set Standard Suitable for most typed documents Fine Good for small print and transmits a little slower than Standard resolution S Fine Good for s
160. to activate the machine yourself by pressing Mono Start or Colour Start on the machine OR Press 51 onthe external or extension phone if you are not at your machine See Operation from extension telephones on page A 2 If it is not illuminated in green press Fax Press Menu Set 2 1 3 Use a or v to select On or off Press Menu Set Press Stop Exit SETUP RECEIVE 4 8 Fax Detect FAX 1840C and FAX 1940CN only When you use this feature you don t have to press Mono Start or Colour Start or the Fax Receive Code 51 when you answer a fax call Selecting Fax Detect On allows the machine to receive fax calls automatically even if you lift the handset of an extension or external phone When you see Receiving onthe LCD or when you hear chirps through the handset of an extension phone connected to another phone socket just replace the handset and your machine will do the rest Selecting Semi lets the machine receive the call only if you ve answered it at the machine y E G N If it is not illuminated in green press Press Menu Set 2 1 3 Use a or w to select On Semi or If this feature is set to On but your machine does not connect a fax call when you lift an extension or external phone handset press the Fax Receive Code 51 If you send faxes from a computer on the same phone line and the machine intercepts them set Fax Detect to Off Selecting of means you ll have to activate the
161. to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publication orother EC Declaration of Conformity Manufacturer Brother Industries Ltd 15 1 Naeshiro cho Mizuho ku Nagoya 467 8561 Japan Plant Brother Industries Shen Zhen Ltd G02414 1 Bao Chang Li Bonded Transportation Industrial Park Bao Long Industrial Estate Longgang Shenzhen China Herewith declare that Products description Facsimile Machine Type Group 3 Model Name FAX 1835C FAX 1840C FAX 1940CN MFC 3240C MFC 3340CN is in conformity with provisions of the R amp TTE Directive 1999 5 EC and we declare compliance with the following standards Standards applied Harmonized Safety EN60950 2000 EMC EN55022 1998 Class B EN55024 1998 EN61000 3 2 2000 EN61000 3 3 1995 Year in which CE marking was First affixed 2004 Issued by Brother Industries Ltd Date 25th February 2004 Place Nagoya Japan Signature Toh usho Meese Takashi Maeda Manager Quality Management Group Quality Management Dept Information amp Document Company Safety precautions To use the machine safely Please refer to these instructions for later reference and before attempting any maintenance Ay WAR
162. torage Menu Set 2 5 1 you can still print a fax from the memory when you are at your machine See Setting Fax Storage on page 6 2 Press Menu Set 2 5 3 2 Press Mono Start Reception into memory Not available for colour fax reception As soon as the paper tray becomes empty during fax reception the screen will display No Paper Fed please put some paper in the paper tray See How to load paper envelopes and post cards on page 1 15 If the Memory Receive is On at this time The current fax reception will continue with the remaining page s being stored in memory subject to available memory Subsequent incoming faxes will also be stored into memory until the memory is full following this no further incoming fax calls will be automatically answered To print all data put fresh paper in the paper tray and press Mono Start or Colour Start If the Memory Receive is Off at this time The current fax reception will continue with the remaining page s being stored in memory subject to available memory Subsequent incoming fax calls will not be automatically answered until fresh paper is put in the paper tray To print the last fax received put paper in the paper tray and press Mono Start or Colour Start 7 If it is not illuminated in green press Fax 2 Press Menu Set 2 1 6 3 Use a or v to select on Or Off Press Menu Set 4 Press Stop Exit 4 11 SETUP RECEIVE Polling Polling is the process of ret
163. uality for the settings you ve chosen always set the Paper Type to match the type of paper you load You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before purchasing large quantities For best results use the recommended paper A m When you print on inkjet paper coated paper transparencies and glossy paper be sure to select the proper media in the Basic tab of the printer driver or in the Paper Type setting of the menu Menu Set 1 2 E When you print on Brother glossy paper load the instruction sheet included with the glossy paper in the paper tray first and then place the glossy paper on the instruction sheet m When you use transparencies or glossy paper remove each sheet immediately to prevent smudging or paper jams m Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and may stain your fingers Recommended Paper To get the best print quality we suggest using Brother paper See table below If Brother paper is not available in your country we recommend testing various papers before purchasing large quantities We recommend using 3M Transparency Film when you print on transparencies Brother Paper A4 Plain BP60PA A4 Glossy BP60GLA A4 Inkjet Photo Matte BP60MA 1 10 INTRODUCTION Handling and using special paper E Store paper in its
164. wn as telephone off hook detection The inadvisable configuration is shown in figure 1 on the next page and the recommended master slave configuration is shown in figure 2 This new connection configuration can be arranged by contacting BT Kingston upon Hull Telecommunications your PABX maintainer or a qualified telephone installation company as appropriate Simply explained the extension telephone circuit should be terminated ona normal modular plug BT 431A style which in turn should be inserted into the modular socket of the white T shaped connector provided as part of the line cord assembly APPENDIXA A 9 EXTENSION EXTENSION MASTER SOCKET SOCKET SOCKET INCOMING LINE E B B INADVISABLE CONNECTION OF EXTENSION SOCKETS Fig 1 o EXTENSION EXTENSION MASTER SOCKET SOCKET SOCKET INES A LINE FAX MACHINE MUST BE PLUGGED INTO MASTER SOCKET RECOMMENDED Penn i OF EXTENSION SOCKETS ig 2 A These phones are now connected as external devices as per page A 5 because they are connected to the fax machine via the T connector A 10 APPENDIX A Multi line connections PBX Most offices use a central telephone system While it is often relatively simple to connect the machine to a key system or a PBX Private Branch Exchange we suggest that you contact the company that installed your telephone system an
165. ws 1 98 98SE Pentium Ilor 32 MB 64 MB 90 MB Operating System equivalent 2000 Professional 64 MB 128 MB XP 2 128 MB 256 MB 150 MB Apple Macintosh Mac OS 8 6 All base models meet 64 MB 80 MB Operating System Printing and PC FAX minimum Requirements Send 4 Only Mac OS 9 X Printing Scanning PhotoCapture Center and PC FAX Send 4 Only Mac OS X 10 2 4 or 128 MB 160 MB greater NOTE All registered trademarks referenced herein are the property of their respective companies 1 Microsoft Internet Explorer 5 or greater 2 Maximum 1200 x 1200 dpi scanning with Windows XP Resolutions up to 2400 x 2400 dpi can be selected using the Brother Utility 3 Dedicated Scan key and direct Network Scanning MFC 3340CN only supported in Mac Operating Systems Mac OS X 10 2 4 or greater 4 PC Fax supports black and white faxing only S 8 SPECIFICATIONS Consumable items Ink The machine uses individual Black Yellow Cyan and Magenta ink cartridges that are separate from the print head assembly Service Life of Ink Standard Black Approximately 500 pages at 5 Cartridge coverage High Yield Black Approximately 900 pages at 5 coverage Yellow Cyan and Magenta Approximately 400 pages at 5 coverage The above figures are based upon the following assumptions e Continuous printing at a resolution of 600 x 600 dpi in normal mode after installing new ink cartridge e The printing
166. y so you can retrieve them while you are away from your machine or to send faxes to your PC You must set your own code for Remote Retrieval Prints incoming faxes stored in the memory Checks which jobs are in the memory and lets you cancel selected jobs APPENDIXB B 6 Menu Descriptions Page Selections 2 Fax 7 Setup TAD Play Record or erase Continued FAX 1940CN the outgoing TAD Message F T Message only 0 Miscellaneous 1 Quality 2 Brightness 3 Contrast 3 ICM Rec Monitr 1 TX Lock Except for FAX 1940CN 1 Mem Security FAX 1940CN only 2 Compatibility FAX 1940CN MFC 3240C MFC 3340CN only Normal 3 BT Call Sign U K Only 3 Distinctive Denmark Only A The factory settings are shown in Bold B 7 APPENDIX B message Select the maximum length of incoming messages Allows you to turn the speaker volume for voice messages as they come in On or Prohibits most functions except receiving faxes Prohibits most functions except receiving faxes into memory Adjust the Equalization for transmission problems Use with BT Call Sign See Danish User s Guide included on the CD ROM Selects the Copy resolution for your type of document Adjusts the brightness Adjusts the contrast for copies Menu Descriptions Page Selections Adjusts the amount of Red

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