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Exabyte 110L Ultrium Tape Drive

1. Figure 4 3 Installing a magazine in the autoloader Closing the Door To close the autoloader s door 1 Liftup on the door to close it Make sure it is closed completely so that the door locks can engage The door locks automatically 2 If necessary re enable security OPERATING THE AUTOLOADER IN SEQUENTIAL MODE APRIL 2005 When the autoloader is operating in sequential mode its internal firmware instructs the robot to move cartridges sequentially between the cartridge slots and the tape drive Sequential mode is useful with software applications that support functions performed by the tape drive but not functions performed by the autoloader robotics In sequential mode the autoloader performs the following steps 1 Picks the cartridge from slot 1 and places it in the tape drive If the slot is empty the robot picks the next cartridge in the magazine 2 Waits until the tape drive ejects the cartridge then returns the cartridge to its original slot EXABYTE 110L AUTOLOADER 49 CHAPTER 4 OPERATING THE AUTOLOADER 3 Repeats these steps for the next cartridge until it has processed all of the cartridges 4 Returns to the first cartridge and begins the process again or stops depending on how the Loop option described in the following section is set SEQUENTIAL MODE OPTIONS To customize how sequential mode works you can set the Loop Restart and Next Cartridge options These options descri
2. Library Status BRobot control mode Remote BExabyte 110L ED Ready No Tape Operator Messages 1 Mone Tape Drive Status 1 Ready No Tape ee ee eee 7 Automatically refresh library status Refresh Figure 6 1 Remote management utility Home page The Home page provides information in three sections gt Library Status Indicates the current robot control mode and any messages displayed on the first and second lines of the autoloader s LCD gt Operator Messages Provides information when the autoloader is operating in sequential mode gt Tape Drive Status Indicates the current status of the tape drive At the bottom of the Home page is a Refresh button that you can click to update the information on the page An option for automatically retreshing the page is also available To use this option check the Automatically refresh library status box and click on the Refresh button The information on the page is refreshed approximately every 3 seconds ACCESSING ADDITIONAL PAGES At the top of each page you can click on links to access the following pages Configure Provides selections for changing the autoloader s robot control mode configuring the SCSI network Ethernet and serial interfaces and configuring system wide security and tape drive cleaning settings Access Provides a selection for unlocking the autoloader s door gt Info Provides selections for viewing
3. g EXABYTE EXABYTE 110L AUTOLOADER PRODUCT MANUAL 1014250 A COPYRIGHT DISCLAIMER TRADEMARK NOTICES PART NUMBER REVISION HISTORY Copyright 2005 by Exabyte Corporation All rights reserved This item and the information contained herein are the property of Exabyte Corporation No part of this document may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the express written permission of Exabyte Corporation 2108 55th Street Boulder Colorado 80301 Exabyte Corporation makes no representation or warranties with respect to the contents of this document and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose Further Exabyte Corporation reserves the right to revise this publication without obligation of Exabyte Corporation to notify any person or organization of such revision or changes Exabyte Exapak VXA and VXAtape are registered trademarks ExaBotics EZ17 M2 MammothTape SmartClean Exabotics and NetStorM are trademarks People Working for You and SupportSuite are service marks of Exabyte Corp Linear Tape Open LTO and Ultrium are trademarks of International Business Machines Corporation Certance and Hewlett Packard All other product names are trademarks or registered trad
4. Autoloader SCSI connectors Terminator Jumper cable Tape drive SCSI cable SCSI connectors to host Figure 2 9 Cabling for a shared SCSI bus 18 PRODUCT MANUAL 1014250 CONNECTING THE AUTOLOADER TO ETHERNET OPTIONAL 6 Power on all of the peripheral devices on the SCSI bus es 7 Power on the autoloader as described on page 20 CONNECTING THE AUTOLOADER TO ETHERNET OPTIONAL APRIL 2005 If your autoloader is equipped with the Ethernet option you can connect the autoloader to an Ethernet network to remotely monitor and manage operation create diagnostic listings and upgrade firmware You can use the autoloader s built in remote management utility and a standard web browser to remotely configure monitor and manage the autoloader see Chapter 6 For information about upgrading firmware and creating diagnostic listings see page 124 Note Your autoloader may include Exabyte Library Monitor software on CD Exabyte Library Monitor is an older program for remote monitoring that has been replaced by the autoloader s built in Remote Management utility described in Chapter 6 The Remote Management utility is available with the latest firmware on autoloaders that include the Ethernet option You can download the latest firmware from Exabyte s web site www exabyte com Instructions for upgrading autoloader firmware are provided on page 124 To connect the autoloader to Ethernet using the provided cable 1 Inser
5. 304 8 m to 12 192 m 1 000 ft to 10 000 ft 1 000 ft to 4 10 000 ft 1 000 ft to 40 000 ft All operating specifications include a data cartridge These measurements assume that the autoloader is installed in accordance with the instructions in this manual The autoloader is in its original packaging The packaging is designed to protect the autoloader from the condensation caused by extreme temperature variations 15 C or more When the autoloader is moved from a cold storage environment to a warm operating environment it must acclimate in its packaging for at least 12 hours before opening to prevent serious condensation damage from occurring The autoloader has been unpacked The autoloader has not been unpacked The transportation period does not exceed 72 hours The data cartridges temperature and humidity must be allowed to stabilize in the specified ambient environment for 24 hours Figure A 1 is a psychrometric chart that indicates the operating temperature and humidity ranges for the autoloader The dotted line represents the operating environment limits Table A 6 defines the temperature and humidity points shown in Figure 1 154 PRODUCT MANUAL 1014250 FNVIRONMENTAL SPECIFICATIONS Table A 6 Temperature and humidity points for psychrometric chart Temperature 9 80 3 E Relative Humidity LAT I E ACS Fi mM 0 020 er EP u decise dE rec cL CH Dry Bulb
6. 6 Click on the Change button The change takes effect Setting Sequential Mode Options When the autoloader is operating in sequential mode it automatically moves cartridges sequentially between the cartridge slots and the tape drive without instructions from an application customize how sequential mode works you can set the Loop Restart and Next Cartridge options See page 49 for more information about sequential operation and the sequential mode options To set sequential mode options 1 Click on Configure at the top of the page 2 Click on Configure the library 10142 86 PRODUCT MANUAL 0 50 APRIL 2005 SETTING CONFIGURATION OPTIONS 3 Click on Configure library system A page similar to Figure 6 12 appears ZZO Configure Access Info Maintenance eet Configure Library System 2 2c 2 2 2 2 2 2 22 2 22 2 2 22 2 2 2 2 2 2 2 2 2 2 c 4 Remote Manager Password Emulation made native C Scan Barcode an POST verify barcode checksums Max Addressable Element C Sequential Restart Iv Sequential Loop Sequential next slot 2 Change Figure 6 13 Remote management utility Library System Configuration page 4 If necessary enter the remote manager password see page 89 5 Check or uncheck the Sequential Restart and Sequential Loop boxes as desired 6 Specify a slot number in the Sequential next slot f
7. CHAPTER 1 PRODUCT OVERVIEW Fixed Cartridge Slots The autoloader contains three fixed cartridge slots located to the left of the tape drive If desired you can configure the fixed cartridge slot closest to the tape drive to hold a cleaning cartridge BACK PANEL COMPONENTS Figure 1 5 shows the autoloader s back panel components Drive SCSI connectors Autoloader SCSI connectors Drive carrier Ethernet port optional Power entry module 9 pin serial port Drive fan Autoloader fan Figure 1 5 Back panel components Drive Carrier The autoloader contains one LTO Ultrium tape drive installed in an Exabyte drive carrier The drive carrier includes two SCSI connectors for connecting the tape drive to a SCSI bus The drive carrier allows the tape drive to be easily inserted and removed from the autoloader The drive carrier includes a fan to maintain the operating temperature of the tape drive Autoloader SCSI Connectors The autoloader has two 68 pin wide LVD SCSI connectors for connection to a SCSI bus The connectors accommodate either two SCSI cables or a cable and an external terminator The autoloader can be on the same bus as the tape drive or on a separate bus Ethernet Port Optional The optional Ethernet port allows you to connect the autoloader to a 10 100BaseT Ethernet network You can use the Ethernet connection to perform the following activitie
8. Press ENTER The Drive Status menu appears Use the down arrow key to select Unload Drive Press ENTER The following screen appears Confirm Un load Ready Tfape Press to eject the cartridge from the drive 1014250 AY Caution APRIL 2005 EJECTING A CARTRIDGE EJECTING A CARTRIDGE BY PRESSING THE UNLOAD BUTTON To eject a cartridge by pressing the tape drive s unload button 1 Open the autoloader s door see page 47 2 Remove the cartridge magazine see page 48 Discharge static electricity from your body before touching the tape drive Touch a known grounded surface such as the autoloader s metal chassis Before pressing the unload button make sure the tape drive is not communicating across the SCSI bus Pressing the unload button may disrupt communications on the SCSI bus 3 Press the unload button on the drive s faceplate as shown by the arrow in Figure 4 4 Figure 4 4 Using the tape drive s unload button to manually eject a cartridge 4 Remove the cartridge 5 Replace the cartridge magazine 6 Close the autoloader s door and re enable security if desired EXABYTE 110L AUTOLOADER 57 CHAPTER 4 OPERATING THE AUTOLOADER PERFORMING HARDWARE EXERCISES 58 This section describes hardware exercises you can pe
9. SCSI Interface Information page This page indicates whether the autoloader is reserved by a host and if the autoloader is reserved indicates the host s SCSI ID This page also displays element address parity and security information for the autoloader These parameters are equivalent to those reported by the autoloader in response to a MODE SENSE command issued by the application software For information about the MODE SENSE command refer to the Exabyte 110L 215 221L and 430 SCSI Reference For each parameter the following values are provided Saved The value specified as the power on default by a MODE SELECT command After a saved value has been specified with a MODE SELECT command this value takes effect immediately and each time you power on the autoloader gt Current The value currently active It is either the power on default or a temporary value set by the latest MODE SELECT command gt Default The original value set at the factory 94 PRODUCT MANUAL 1014250 VIEWING INTERFACE AUTOLOADER AND TAPE DRIVE INFORMATION Table 6 1 describes the information on this page Table 6 1 SCSI interface mode parameters Field Description Storage The element address of the first cartridge storage location See page 58 for information about element addresses The Count value indicates the number of storage elements in the autoloader E E Port The element address of the first entry exit port s
10. Software installation Make sure that your application software is installed correctly Refer to the software documentation Pay special attention to steps that describe how to configure the software for use with the autoloader and tape drive Control mode Make certain the control mode is set to SCSI or Sequential See page 46 for more information After checking the items above reset the autoloader as described on page 55 AUTOLOADER OPERATION PROBLEMS If the autoloader has been successfully operating in the past but is now experiencing problems check the following v 134 PRODUCT MANUAL Control mode If you are using an application software package to control robot operations the control mode must be set to SCSI See page 46 for more information 1014250 TROUBLESHOOTING v Security Make sure that security is set correctly for the operation you are trying to perform If security is enabled you cannot perform many operations from the LCD and you cannot open the door Security can be enabled from the LCD see page 41 from the remote management utility see page 87 or from your application software v Door Make sure the door is closed securely v Robotoperation You can use the selections in the Command Menu and the Demo Menu see page 58 to determine if the robot is functioning properly v Firmware level Make sure your autoloader contains the latest version of firmware To check the current code level se
11. V4 58 2299222222919995 161 EXABYTE 110L AUTOLOADER vii Notes PRODUCT MANUAL 1014250 viii ABOUT THIS MANUAL ABOUT THIS MANUAL This manual describes how to install configure operate maintain and troubleshoot the Exabyte 110L LTO Ultrium Autoloader It also provides autoloader specifications WHERE TO LOOK FOR INFORMATION Installation If you are performing first time installation gt Read Chapter 1 Product Overview for an overview of the autoloader s features and components gt Read Chapter 2 Installing the Autoloader for hardware installation instructions including obtaining the necessary accessories installing cartridges and connecting the autoloader to a host system gt Read Chapter 3 Configuring the Autoloader for configuration instructions including how to use the operator panel to set autoloader options If your autoloader is equipped with the Ethernet option and you want to use the autoloader s remote management utility to set configuration options refer to Chapter 6 Using the Remote Management Utility for instructions for accessing the utility Operation When you are ready to put the autoloader into operation gt Read Chapter 4 Operating the Autoloader to learn about adding and removing cartridges during operation operating the autoloader in sequential mode cleaning the tape drive and performing other basic autoloader operations gt Read Chapter 5
12. 5 Ateach screen press to display another screen for setting values To change addresses use the left and right arrow keys to move the screen arrow 1 across columns until it is under a digit you want to change Use the up and down arrow keys to scroll through values When you have finished changing all of the desired values press to save your changes Viewing the SNMP Settings FTP User Name and FTP Password The Ethernet Security screens allow you to view the read only values for the autoloader s Read Write and Broadcast community access strings You can also view and change the autoloader s FTP user name and password To view the Ethernet security screens 1 Ifthe security option has been enabled disable it see page 42 32 PRODUCT MANUAL 1014250 APRIL 2005 SETTING CONFIGURATION OPTIONS 2 Press to display the menus Press the down arrow key until Ethernet Menu appears Ethernet Menu S 0 Oe 0 1 3 Press ENTER The Ethernet Configuration menu appears Configuration 4 Press the down arrow key until Ethernet Security appears Ethernet Securit y 5 Press ENTER The first screen to appear is shown below There are five Ethernet security screens Read Write Bcast Broadcast FTP User and FTP User PW Press the down arrow key to view each screen The screens are described in Table 3 5 Note If security is enabled either from the
13. C2 Click on Configure library Remote Manager security A page similar to Figure 6 16 appears Configure Access Info Maintenance Configure Library Remote Manager Password 2 2c 2 2 2c 2 2 2 2 2 22 2 2 22 2 22 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 c d4 Restrict access ta the library by requiring a password for the Remote Manager Remote Manager Password Remote Manager Password again Change Y Figure 6 16 Remote management utility Remote Manager Security Configuration Enable page 4 Enter a password for using the remote management utility up to 18 characters Re type the password to confirm it Note The password is case sensitive P Click on the Change button The password takes effect APRIL 2005 EXABYTE 110L AUTOLOADER 89 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY Disabling the Remote Manager Password To disable the remote manager password 1 Click on Configure at the top of the page 2 Click on Configure the library Click on Configure library Remote Manager security A page similar to Figure 6 17 appears C2 Configure Access Info Maintenance Configure Library Remote Manager Password Disable the Remate Manager password and allow open access to the library Remote Manager Password Change Figure 6 17 Remote management utility Remote Manager Pass
14. 92 Viewing Interface Autoloader and Tape Drive Information 93 Issuing Autoloader and Tape Drive Commands 106 2 2229 9455 2099999735 591909994 121 Replacing the Tape 121 Cleaning the Autoloader 124 Using touch up paint on the 124 Upgrading Autoloader Firmware and Creating DDISSpnosue CISUNDS s ecc dob ie Petar sided ed p aod gd 124 Upgrading Tape Drive Firmware and Creating Diagnostic Listings Using LTO 132 Troubleshooting and Error Codes 133 Troubleshooting P M 133 FOr CDU oerke ego 136 1014250 APRIL 2005 9 Shipping the Autoloader 143 Preparing the Autoloader for Shipping 143 Removing the Autoloader from the 144 Packing the 145 A Autoloader Specifications 149 SlOrage Capaci Pr 149 Size and Weights 150 Performance 5 5 150 Power SPECIICAUONS 152 Environmental Specifications 153 Shipping 5 157 Safety and Regulatory Agency 158 WOON
15. BAutoclean Disabled EPR aetna Fae an eda NT Mada as Pea eda aa Pee adored Pe hens Pe aetna Fee aes RE a etd Dea Vata aa ee Vedat Veins PER Vent Pe and ae ha a Ta Wy LLLI Remote Manager Password Set up the library to automatically clean the tape drives Assign a cleaning cartridge Yes C Nn Number of cleaning cycles fo Enable autoclean Figure 6 18 Remote management utility Drive Cleaning Configuration page m If necessary enter the remote manager password see page 89 P If you want to enable the Autoclean option click the Yes radio button to activate the cleaning cartridge slot P Specify the number of cleaning cycles available on the cleaning cartridge Check the Enable autoclean box P Click on the Change button The changes take effect EXABYTE 110L AUTOLOADER 91 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY UNLOCKING THE FRONT DOOR If necessary you can access cartridges and the tape drive by opening the front door To open the front door you must unlock it Note Opening and closing the door causes the autoloader to perform a cartridge inventory This section explains how to unlock the front door from the remote management utility See page 13 for information about how to remove and replace cartridges Important The front door may be prevented from unlocking by the autoloader application If access has been prevented through the applica
16. Note The factory default password is Exabyte The password is case sensitive Enter a new password up to 16 characters Re type the password to confirm it Click on the Change button The change takes effect 1014250 APRIL 2005 SETTING CONFIGURATION OPTIONS Configuring the Serial Interface For the autoloader s serial interface you can specify the baud rate You can use the serial interface for upgrading firmware and creating diagnostic listings See page 124 for information about using the autoloader s serial interface To set the baud rate for the autoloader s serial interface 1 Click on Configure at the top of the page 2 Click on Configure the interfaces 3 Click on Configure the serial interface A page similar to Figure 6 9 appears Configure Access Info Maintenance Configure Interfaces Serial ee eee een ee een Remote Manager Password Change the serial port s baud rate tn 115200 57600 38400 19200 9600 Change Figure 6 9 Remote management utility Serial Interface Configuration page 002070 amp 4 If necessary enter the remote manager password see page 89 5 Click the radio button for the new baud rate 6 Click on the Change button The change takes effect CONFIGURING THE AUTOLOADER From the remote management utility you can specify settings for the following system options Emulation mode Bar code scanning gt Maximum number
17. This section provides guidelines for connecting the autoloader to a host system via SCSI The 110L autoloader and its tape drive have independent wide LVD low voltage differential Ultra2 or Ultra3 Ultra160 SCSI interfaces and can be connected to a single or separate SCSI buses Note To ensure optimum tape drive performance connect the tape drive to an Ultra3 Ultra160 SCSI host bus adapter GUIDELINES FOR CONNECTING TO SCSI Before connecting the autoloader and its tape drive to SCSI determine how many SCSI buses you will be using which bus will connect to which device and how many cables and terminators you will require Keep in mind these guidelines as you plan your SCSI connections Do not connect single ended SCSI devices Although single ended SCSI is compatible with LVD Ultra2 and Ultra3 SCSI Exabyte does not support single ended devices on the SCSI buses used for the autoloader or its tape drive gt Do not connect the autoloader to a RAID controller The autoloader will not operate if it is connected to a RAID controller gt Do not exceed SCSI bus length restrictions The maximum allowable length of an LVD SCSI bus is 12 meters 39 feet if you have more than two devices on the bus Make sure that the buses attached to the autoloader and its tape drive do not exceed this length To determine the length of each bus a Add together the lengths of all external SCSI cables on the bus b For the bus attached to the
18. Viewing Autoloader Information to learn about viewing information such as code versions statistics sensor readings and cartridge inventory data gt Read Chapter 6 Using the Remote Management Utility for information about using the autoloader s remote management utility to change configuration options view information issue commands monitor and manage autoloader operation across an Ethernet network The remote management utility is available with autoloaders equipped with the Ethernet option Maintenance Troubleshooting and Service If you need to perform basic maintenance troubleshoot problems or return the autoloader for service APRIL 2005 EXABYTE 1101 AUTOLOADER IX ABOUT THIS MANUAL PRODUCT MANUAL gt Read Chapter 7 Maintenance for instructions for replacing the tape drive uploading new firmware and creating diagnostic listings gt Read Chapter 8 Troubleshooting and Error Codes for troubleshooting tips definitions of autoloader error codes and corrective actions for each error situation gt Read Chapter 9 Shipping the Autoloader for packing and shipping instructions if you need to return the autoloader for service Specifications To learn about specifications for the autoloader gt Read Appendix A Autoloader Specifications for physical performance reliability power environmental and safety agency specifications RELATED PUBLICATIONS The following publications provid
19. 3 Press to display the menus Press the down arrow key until Config Menu appears then press ENTER PRODUCT MANUAL 1014250 APRIL 2005 SETTING CONFIGURATION OPTIONS 4 Press the down arrow key to display Clean Slot Option then press ENTER The Clean Slot Option screen shows which slot is designated as the cleaning slot 10 in the example below and whether the option is on 1 or off 0 6 Press the up or down arrow Key to select 1 to turn the fixed cleaning slot option on or 0 to turn it off then press ENTER The screen shows the current selection Setting the Number of Cleaning Cycles The Cleaning Tape Cycles Left option is a counter that tracks the number of times a cleaning cartridge has been used When you install a new cleaning cartridge you must use this option to set the number of cleaning cycles that remain After completing a cleaning cycle the autoloader automatically decreases the Cleaning Tape Cycles Left counter by one Note Refer to the information provided with your LTO Ultrium cleaning cartridge to determine how many cleaning cycles it contains To set the Cleaning Tape Cycles Left option 1 Ifthe security option has been enabled disable it see page 42 2 Ifnecessary press to display the menus Press the down arrow key until Config Menu appears then press ENTER 3 Press the down arrow key to display Cleaning Tape Cycles Left Cleaniing Tape Cycles Left 4 P
20. Click on Configure the interfaces 3 Click on Configure the network interface APRIL 2005 EXABYTE 110L AUTOLOADER 79 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 4 Click on Set up the network interface A page similar to Figure 6 5 appears Configure Access Info Maintenance sss E 3ateway address 10 1 50 254 EIP address assignment Static EIP address 10 1 50 129 BSubnet mask 255 255 255 0 2 2 2 2 2 2 2 2 22 2 222 2 22 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 c 2 2 z z c z x z 2 z 4 Remote Manager Password Change the gateway address and or the type of IP address assignment If static IP address is selected set the library s IP address and subnet mask address i feo 254 C Dynamic Static IP address h feo 129 static IP assignment anly Subnet mask 255 255 255 fo static IP assignment only Change Figure 6 5 Remote management utility Network Interface Configuration page dh If necessary enter the remote manager password see page 89 zi Enter a new value for the Gateway address as desired a Click on the radio button for Dynamic or Static addressing P If you selected Static addressing enter values for the IP address and Subnet mask as desired 9 Click on the Change button The changes take effect Setting the SNMP Trap Recipien
21. Ethernet Menu Displays the current network addressing method IP address SNMP recipient address gateway address and Ethernet security information Allows you to change the autoloader s FTP password and configure the autoloader for operation on an Ethernet network Note This menu appears only if the Ethernet option is installed Library Information Displays information about the autoloader s code versions serial number system statistics system sensors and INQUIRY data Drive Menu Displays the status of the tape drive and allows you to issue commands to unload a Cartridge from the drive or clean the drive Demo Menu Allows you to run various demonstration programs to observe how the autoloader operates Command Menu Allows you to issue commands for basic robot motion operations and perform diagnostic tests Park and Unlock for Moves the robot to the park position for shipping and unlocks the door Shipping SETTING CONFIGURATION OPTIONS This section provides step by step instructions for setting autoloader configuration options The instructions assume that you are using the operator panel to set options If you are using the autoloader s remote management utility described in Chapter 6 the selections are generally the same but you access menus and selections through web style links and fields Table 3 3 provides an overview of each configuration option Read through the table to determine which options you need to
22. autoloader could not detect the horizontal axis home sensor safe rotate position X axis scan failed The autoloader could not complete a move along the horizontal axis X axis cal fail The robot position along the horizontal axis could not be calibrated APRIL 2005 Open the door and remove at least one cartridge from the magazine or a fixed slot Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If the error persists contact your service provider Open the door and insert at least one cartridge in the magazine Open the door and remove the cartridge from the robot gripper Reset the autoloader see page 55 Eject the cartridge from the tape drive and remove it manually see page 50 Note This error only occurs when the autoloader is operating in sequential mode Open the door and remove the magazine Look for anything that might be obstructing the robot s path along the horizontal axis Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If there are no obstructions and the error persists contact your service provider Open the door and remove the magazine Look for anything that might be obstructing the robot s path along the horizontal axis Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If the
23. interface and serial interface gt Configure the library Specify an emulation mode bar code scanning options maximum addressable slot sequential mode options security and tape drive cleaning settings APRIL 2005 EXABYTE 110L AUTOLOADER 77 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY SETTING THE ROBOT CONTROL MODE The robot control mode determines which interface controls the robot Refer to page 46 for descriptions of the available robot control modes To set the robot control mode 1 Click on Configure at the top of the page 2 Click on Set the robot control mode A page similar to Figure 6 3 appears Configure Access Info Maintenance Configure Robot pani 2 2 2 222 2 22 2 2 22 2 2 2 2 2 2 2 2 2 4 Remote Manager Password Change the robot control mode to C Console CES SCSI Remote C Sequential 1 Change Figure 6 3 Remote management utility Robot Control Mode Configuration page 3 If necessary enter the remote manager password see page 89 4 Click on the radio button for the new control mode 5 Click on the Change button The new control mode takes effect CONFIGURING THE INTERFACES From the remote management utility you can configure the autoloader s SCSI network and serial interfaces Configuring the SCSI Interface You can set the SCSI IDs for the autoloader and tape drive and enable or
24. 110L AUTOLOADER 105 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY Table 6 9 drive information fields continued pM PAM Cartridge Status The status of the cartridge if any in the tape drive Empty Unloading Ready No Tape Ready Tape Out Loading Error Ready Tape Clean Drive Reading No Comm Writing Cleaning Tape in Motion Unknown Needs Cleaning Indicates whether the drive needs cleaning Warning Displays if the drive is free of errors or displays an error code For information about LTO Ultrium error codes refer to the LTO Ultrium tape drive documentation available from IBM Corporation or visit www storage ibm com tape Ito oem index html ISSUING AUTOLOADER AND TAPE DRIVE COMMANDS From the remote management utility you can issue individual commands to the autoloader and tape drive run demos perform diagnostic tests calibrate the autoloader and reset the autoloader and tape drive The commands are available from the Maintenance page Click on Maintenance at the top of the page to view the Maintenance page Figure 6 31 shows the Maintenance page Configure Access Info Maintenance Maintenance Run the library in demo mode Run individual library commands Perform library diagnostic tests Run individual tape drive commands Calibrate library elements Reset the library and ortape drives fo Figure 6 31 Remote management utility Maintenance page From the Maintenance p
25. 32 Remote management utility Demo Mode page 4 Enter the number of cycles for the demo 5 If you want the tape drive used in the demo check the Use tape drives in demo box 6 If you want tapes loaded into the tape drive check the Load tape drives during demo box Specify how often you want tapes loaded in the drive in the Drive Frequency box 7 lf you want cartridge inventories performed during the demo check the Perform IES during demo box IES is Initialize Element Status the SCSI command that performs a cartridge inventory Specify how often you want a cartridge inventory performed in the IES frequency box EXABYTE 1101 AUTOLOADER 107 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY Click on the Start Demo button Note If you want to stop a demo in progress click on the Stop button When the demo is finished return the autoloader to its original control mode ISSUING AUTOLOADER COMMANDS You can issue the following commands to the autoloader gt Self test Runs the autoloader s self test During the self test the robot moves to the tape drive rotates 180 degrees moves to slot 1 rotates 180 degrees then returns to the tape drive Position to element Moves the robot to a position you specify in front of the tape drive a fixed cartridge slot or a magazine slot gt Park robot Moves the robot to the right side of the autoloader rotated toward the back facing the tape drive This p
26. 6 41 Remote management utility Unload Tape Drive page 5 Click on the radio button next to D1 6 Click on the Unload button The cartridge is ejected from the tape drive Note To move the cartridge to a cartridge slot use the Move Cartridge command see page 110 7 When finished return the autoloader to its original control mode CALIBRATING AUTOLOADER ELEMENTS Under normal operating conditions you do not need to calibrate the autoloader However if a problem occurs you may be asked by Exabyte Technical Support personnel to calibrate the autoloader as part of a troubleshooting procedure You can calibrate the entire autoloader or just the tape drive Calibrating the Autoloader To calibrate the entire autoloader 1 Set the autoloader s control mode to Remote see page 78 2 Click on Maintenance at the top of the page C2 Click on Calibrate library elements 4 Click on Calibrate the library d Click on the Calibrate Library button to begin calibration 6 When calibration is complete return the autoloader to its original control mode EXABYTE 110L AUTOLOADER 117 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 118 Calibrating the Tape Drive To calibrate the tape drive 1 Set the autoloader s control mode to Remote see page 78 2 Click on Maintenance at the top of the page 3 Click on Calibrate library elements 4 Click on Calibrate a tape drive A page similar to Figure 6 42 appea
27. 666 heck Mag Sensors yes SCSI IDs L 8 Di 1 Cumulative power on time Byrs 39days Bhrs 36mins 2 secs EE Exabyte 1101 02 2 4 Pending Mode Console State Console ey Figure 7 7 Console Configuration Information screen CONNECTING TO THE AUTOLOADER S FTP INTERFACE This section describes how to connect your autoloader to a host computer and use an FTP utility to upgrade firmware or create a diagnostic listing To use an FTP utility with the autoloader you must have the following A Category 5 100BaseT connection data grade cable gt Software that supports RFC 959 file transfer protocol gt A host computer or network connection that uses a pin through hole RJ 45 shielded Ethernet connector To access the autoloader s FTP interface 1 Connect the Ethernet cable as described on page 19 and set Ethernet configuration options as described on page 31 Make a note of the autoloader s IP address 2 From your host computer activate the FTP utility you are going to use Connect to the autoloader using the autoloader s current IP address PRODUCT MANUAL 1014250 UPGRADING AUTOLOADER FIRMWARE AND CREATING DIAGNOSTIC LISTINGS 3 Log into the autoloader s FTP interface using the FTP user name and password you set during autoloader configuration see page 34 If you did not set an FTP user name and password for the autoloader use the defaults User name anonymous Password Exabyte Note The user name and password are
28. Figure 6 24 Remote management utility Bar Code Label Statistics page Table 6 3 describes the information on this page Table 6 3 Bar code label statistics Statistic Description Total Scans The number of times the robot scanned a bar code label Total Scan Retries The number of times the robot retried scanning a bar code label Total Scan Failures The number of times the robot failed scanning a bar code label The robot tries to scan a bar code several times before it logs a failure Scan Retry Rate The percentage of scans that required retries Viewing Storage Element Statistics Storage elements are physical locations in the autoloader that can accept a cartridge the magazine slots the fixed slots the tape drive and the robot To view storage element statistics 1 Click on Info at the top of the page 2 Click on Library information 3 Click on Statistics 4 Click on Storage Element Statistics A page similar to Figure 6 25 appears 10142 98 PRODUCT MANUAL 0 50 VIEWING INTERFACE AUTOLOADER AND TAPE DRIVE INFORMATION Configure Access Info Maintenance Info Library Statistics Storage Element Total Total Put Total Pick Total Scan Element Puts Retries Retries Retries D c th in E w Ln ow e OF QA O oO O YF rm n mg gmg mg fm jmp rE mE cIENCIMCIMCIMCOMCMNCIMCIMNCIMCIMCIM CI mE fma fma fma fme fma fma fma fme fmk fma
29. ID that the element is reserved under This is a number assigned by a host when the reservation was made If there is no reservation this field is O SndVol Match The cartridge label matched the template sent with the last SCSI SEND VOLUME Send Volume Match TAG command 1 or did not match 0 Warning Displays 0 if there are no failures or errors associated with this element or displays an error code See Chapter 8 for a list of error codes and corrective actions APRIL 2005 EXABYTE 110L AUTOLOADER 103 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 104 Viewing the Library History The Library History page lists the most recent 600 events that have occurred in the autoloader To view the history 1 Click on Info at the top of the page 2 Click on Library information 3 Click on History A page similar to Figure 6 29 appears Configure Access Info Maintenance Description Move from 9 to 82 complete Put slocc 1 0 errz Put to drive 82 Go command done Tighten wrist 6 steps Move xaxis to 262 Loosen wrist 6 steps Go command start Go to x 262 W 500 Pick slocc 0 retries 0 err 0 Pick from slot 9 Go command done Tighten wrist 6 steps Move xaxis to 735 Loosen wrist 6 steps Go command start Go to x 735 W 500 Drive 82 0 access 1 Move Cartridge from 9 to 82 Move from 82 to 10 complete Timestamp Oy 93d
30. Information page APRIL 2005 EXABYTE 110L AUTOLOADER 95 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY This page provides the following information MAC address The serial number of the autoloader s Ethernet adapter card gt IP address The autoloader s network address VIEWING AUTOLOADER INFORMATION You can view the following information for the autoloader gt Statistics View autoloader system statistics bar code label scanning statistics cartridge storage element statistics and tape drive statistics Sensors View current readings from the autoloader s internal mechanical sensors Inventory View information for each cartridge location in the autoloader including occupied status bar code label information and reservation status History View the autoloader s event log Viewing Autoloader Statistics You can view the following types of autoloader statistics Library system statistics Bar code label statistics gt Storage element statistics Tape drive statistics Viewing Library System Statistics To view autoloader system statistics 1 Click on Info at the top of the page 2 Click on Library information 3 Click on Statistics 1014250 96 PRODUCT MANUAL 0 VIEWING INTERFACE AUTOLOADER AND TAPE DRIVE INFORMATION 4 Click on Library Statistics A page similar to Figure 6 23 appears Configure Access Info Maintenance Info Library Statistics Library
31. Make sure the autoloader s door is closed 5 Push the power switch on the back of the autoloader to the on position the I is pressed The autoloader performs its power on sequence During this time the cooling fans begin to operate the LCD illuminates and the tape drive and autoloader perform power on self tests 20 PRODUCT MANUAL 1014250 VERIFYING THE HARDWARE INSTALLATION 6 Power on the host computer system Important Do not power the host computer system immediately after powering on the autoloader After you press the autoloader s power switch there is a short delay before the tape drive is on line VERIFYING THE HARDWARE INSTALLATION APRIL 2005 After the autoloader powers on the LCD displays the Status Screen As shown in the example below the first line of the Status Screen displays the product name and the second line shows status for the drive ready no tape loaded Exabyte 110L DReady Notlape If the autoloader powered on as described above continue with autoloader configuration in Chapter 3 If the autoloader did not power on as described above check the following Is the power switch on gt Is the power cord inserted correctly gt Is the autoloader s door closed gt Is the SCSI bus terminated Are the SCSI cables firmly connected to the autoloader tape drive and host computer Are the devices on each SCSI bus attached to the autoloader all LVD gt Is the host
32. Operation and Operating 5 to 500 to 5 Hz A 0 3 G rms random vibration spectrum is applied to the vertical axis for a minimum of 20 minutes per axis A 1 06 G rms random vibration spectrum is applied to each of three orthogonal axes for a minimum of 20 minutes per axis The autoloader has been unpacked but is not operating The autoloader is packaged in its original shipping container Three sweeps at one octave per minute are applied to each axis at 0 75 g 0 peak input Three sweeps at one octave per minute are applied to the vertical axis at 0 3 g 0 peak input SHIPPING SPECIFICATIONS APRIL 2005 The autoloader s carton and internal packing pieces are designed so that the enclosed autoloader does not receive a shock greater than 30 g when the carton is dropped on the bottom or sides from a height of 8 inches 20 3 cm The autoloader s shipping carton passes the tests described in the International Safe Transit Association ISTA Procedure 1C Table A 10 lists the weight and dimensions of the autoloader when it is packed in the shipping carton The shipping weight includes an accessory carton Table A 10 Shipping weight and dimensions uM Dimensions Shipping Weight Length x Width x Depth 2 d kg 91 13 x 38 1 x 40 33 cm 49 0 Ibs 35 88 x 15 00 x 15 88 inches Packing instructions are provided in Chapter 9 To avoid damaging the autoloader use the original shipping carton and packing materials or repla
33. SCSI and network interface information viewing autoloader statistics sensor values cartridge inventory and history and viewing tape drive information 1014250 76 PRODUCT MANUAL SETTING CONFIGURATION OPTIONS Maintenance Provides selections for running the autoloader in demo mode issuing individual autoloader and tape drive commands performing autoloader diagnostic tests calibrating autoloader elements and resetting the autoloader and tape drive Clicking on the product name at the top left from any page returns you to the Home page Clicking on the Exabyte e logo takes you to Exabyte s web site at www exabyte com SETTING CONFIGURATION OPTIONS Click on Configure at the top of the page to view the Configure page Figure 6 2 shows an example of the Configure page Configure Access Info Maintenance Configure eee eee eee ee ee ee ee ee ee 3 De AAA 2 X Cr e c 7 e 5 2 e m Cu m pu D D c D Eget the robot control mode Configure the interfaces Configure the library Figure 6 2 Remote management utility Configure page The Configure page indicates the autoloader s current robot control mode From this page you can make the following selections gt Set the robot control mode Choose the source of commands issued to the robot to move cartridges Configure the interfaces Specify settings for the autoloader s SCSI interface network Ethernet
34. Scan Option When the POST Bar Code Scan option is enabled the autoloader automatically scans the bar code labels whenever the autoloader s door is opened and closed or whenever the autoloader is powered up By default this option is turned off Enabling this option increases the amount of time the autoloader requires to complete POST power on self test Note If your autoloader does not include a bar code scanner the LCD shows N A after the option To turn on the POST Bar Code Scan option 1 Ifthe security option has been enabled disable it see page 42 38 PRODUCT MANUAL 1014250 APRIL 2005 SETTING CONFIGURATION OPTIONS Press to display the menus or return to the top of the menu selections Press the down arrow key until Config Menu appears then press ENTER Press the down arrow key until POST Bar Code Scan Option appears This screen shows whether bar code scanning is enabled 1 or disabled 0 POST Barcode Scan Option Press ENTER The following screen appears Scan barcodes during POST Use the up or down arrow key to select 1 to turn the option on or 0 to turn the option off Press ENTER The screen shows the new setting Setting the Verify Barcode Checksums Option If you use bar code labels that contain checksum characters you should enable the Verify Barcode Checksums option If you do not use bar code labels that include checksum characters or if you mix
35. Table A 2 Table A 2 Dimensions and weight 61 21 cm 24 10 inches Width 21 7 cm 8 56 inches Depth 21 97 cm 8 65 inches 19 kg 42 pounds without the cartridge magazine and cartridges PERFORMANCE SPECIFICATIONS This section describes the following performance specifications for the autoloader Data transfer rate Tape drive performance gt Self test times Cartridge inventory times Move complete time Robot reliability DATA IRANSFER RATE The data transfer rate for the autoloader depends on the model of tape drive installed as shown in Table A 3 Note Compression capacity and throughput will vary dependent upon type of data and system configuration Table A 3 LTO Ultrium tape drive transfer rates Maximum Data Transfer Rate LTO Ultrium 1 15 MB per second native 108 GB per hour compressed LTO Ultrium 2 35 MB per second native 252 GB per hour compressed LTO Ultrium 3 80 MB per second native 576 GB per hour compressed Assuming a 2 1 compression ratio When connected to an Ultra160 Ultra3 SCSI bus All sustained data rates are dependent on the capabilities of the SCSI bus for example an Ultra2 SCSI bus is limited to less than 40 MB second TAPE DRIVE PERFORMANCE When installed in the autoloader the tape drive performs within its specifications For more information about tape drive performance specifications refer to the LTO Ultrium tape drive document
36. Temperature C Figure A 1 Temperature and humidity ranges for autoloader operation PARTICULATE CONTAMINATION LIMITS APRIL 2005 The ambient operating environment for the autoloader should not exceed the particulate counts specified for the tape drive For more information refer to the LTO Ultrium tape drive documentation available from IBM Corporation EXABYTE 110L AUTOLOADER 155 APPENDIX AUTOLOADER SPECIFICATIONS ACOUSTIC NOISE LIMITS The overall averaged A weighted sound pressure level in decibels for the autoloader does not exceed the upper limits specified in Table A 7 Table A 7 Acoustic noise limits Operating Mode The autoloader is powered on and idle 56 dBA The autoloader is operational the robot is moving the tape 56 5 dBA drive is operating in streaming mode Lpa is the average A weighted sound pressure level over the following frequency range 5 Hz to 12 5 KHz b Represents a maximum sustained operational level SHOCK AND VIBRATION LIMITS The autoloader will operate normally after experiencing shock loads as specified in Table A 8 The operating shock levels indicate how much shock the autoloader can withstand while the enclosed tape drive is reading and writing data The non operating and storage shock levels indicate how much shock the autoloader can withstand when it is not operating After experiencing this amount of shock the autoloader will operate normally Table A 8 Sh
37. The changes take effect Setting the Maximum Number of Addressable Slots Setting the maximum number of addressable slots causes the autoloader to use and report fewer slots than are physically present Use this option if your application bases licensing on the number of slots being used and you are using fewer than the full number of slots in the autoloader See page 40 for more information about this option To set the maximum number of available slots 1 Click on Configure at the top of the page 2 Click on Configure the library APRIL 2005 EXABYTE 110L AUTOLOADER 85 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 3 Click on Configure library system A page similar to Figure 6 12 appears ZZO Configure Access Info Maintenance am Remote Manager Password pat Emulation made native 7 Scan Barcode on POST Configure Library System T 2 2 2 2 2 2 2 2 2 2 2 2 22 2 22 2 2 2 2 2 2 2 4 C verify barcode checksums Max Addressable Element C Sequential Restart M Sequential Loop Sequential next slot 2 Change Figure 6 12 Remote management utility Library System Configuration page A If necessary enter the remote manager password see page 89 EB In the Max Addressable Element field enter the element index of the highest numbered slot you want the autoloader to use See page 58 for element index number assignments
38. The number of times the robot has picked a cartridge and placed it in a slot or tape drive Pick Retries The number of times the robot retried picking a cartridge Put Retries The number of times the robot retried placing a cartridge Rotate Retries The number of times the robot retried rotating on the wrist axis PTE Retries The number of times the robot performed a position to element PTE retry Powerup Count The number of times the autoloader has been power cycled a Cumulative over the life of the autoloader VIEWING SYSTEM SENSORS The System Sensors screens can assist in troubleshooting hardware problems by displaying the current status of the autoloader s internal mechanical sensors To view system sensor information 1 Press to display the menus Press the down arrow key until Library Information appears 2 Press ENTER Press the down arrow key until System Sensors appears APRIL 2005 EXABYTE 1101 AUTOLOADER 65 CHAPTER 5 VIEWING AUTOLOADER INFORMATION 3 Press ENTER The first screen to appear is Door Locked as shown in the example below E Door Locked 4 To display additional screens press the down arrow Table 5 2 describes the information in the System Sensors screens Table 5 2 Information available on the System Sensors screens Door Locked The door is locked 1 or unlocked 0 Door Closed 1 The first door sensor is on 1 or off 0 Door Closed 2 The second door
39. case sensitive UPGRADING AUTOLOADER FIRMWARE VIA FTP Do not upgrade firmware unless Exabyte Technical Support has advised you to do Caution so If performed improperly the upgrade procedure can render your autoloader inoperable Consult with Exabyte Technical Support see page iv before performing an upgrade To upgrade the autoloader s firmware via FTP 1 Obtain new firmware for the autoloader You can download new firmware from Exabyte s web site www exabyte com or you can contact Exabyte Technical Support 2 Connectto the autoloader s FTP interface by following the instructions in the previous section 3 Usthe 1s command to list the files on the autoloader 4 Ifdesired you can make a copy of the current firmware by using a get FTP command 5 Usethe FTP command for your utility to transfer the new firmware to the autoloader For example issue put filename out where filename out is the name of the new firmware The system initiates the firmware upgrade and displays its progress on the autoloader s LCD When the upgrade has completed successfully the autoloader automatically resets Do not attempt to perform autoloader operations or power down the autoloader Caution until after it automatically resets APRIL 2005 EXABYTE 110L AUTOLOADER 131 CHAPTER 7 MAINTENANCE CREATING A DIAGNOSTIC LISTING VIA FTP If you report a problem to Exabyte Technical Support you may be asked to create a d
40. current ID settings In the example below the tape drive D is set to 01 and the autoloader L is set to 00 4 If you want to change the settings press ENTER The SCSI IDs screen appears APRIL 2005 EXABYTE 110L AUTOLOADER 29 CHAPTER 3 CONFIGURING THE AUTOLOADER 30 d f Press again to display the next screen for changing the IDs Ds DO 1 LOO To select the drive or autoloader use the left and right arrow keys to move the screen arrow 1 to the appropriate column To change the ID use the up and down arrow keys to scroll through values When you have set the SCSI IDs press to save your changes The screen displays a status message for the drive ID you changed When the autoloader has finished changing the IDs the SCSI IDs screen displays the new settings Setting the SCSI Parity Option By default the autoloader checks all data coming across the SCSI bus for parity If desired you can disable parity checking for the autoloader if the SCSI adapter card connected to the autoloader does not support parity checking The parity setting remains in effect across power cycles Note Parity checking for the autoloader can also be enabled through the application software The method used last to set parity checking operator panel or software has precedence Parity checking for the tape drive is set separately To set parity checking 1 Ifthe security option has been enabled disable it see pa
41. disable SCSI parity checking See page 29 for information about SCSI IDs See page 30 for information about SCSI parity checking To configure the autoloader s SCSI interface 1 Click on Configure at the top of the page 2 Click on Configure the interfaces 78 PRODUCT MANUAL 1014250 SETTING CONFIGURATION OPTIONS 3 Click on Configure the SCSI interface A page similar to Figure 6 4 appears 7 7 0 Configure Access Info Maintenance Configure Interfaces SCSI T 2 2 2 22 2 2 22 2 22 2 22 2 2 2 2 2 2 2 2 4 Remote Manager Password Device Current SCSI ID New SCSI ID Library O 0 i Drive 1 1 1 Enable parity Change Figure 6 4 Remote management utility SCSI Interface Configuration page 4 Ifnecessary enter the remote manager password see page 89 5 Enter new SCSI IDs for the autoloader Library and tape drive as desired 6 Check or uncheck the Enable parity box 7 Click on the Change button The changes take effect Configuring the Network Ethernet Interface For the autoloader s network interface you can set up the network addresses specify the SNMP trap recipient address and change the FTP user name and password See page 31 for information about network addresses SNMP and FTP settings Setting Up the Network Addresses To set up the autoloader s network addresses 1 Click on Configure at the top of the page 2
42. flash machine modesel2 sensors xcards diag enet hist mail schip seqmode Exabyte 1101 02 2 4 Pending Mode Console State Console EE Figure 7 5 Console Help screen Note If garbled characters or no characters appear on the screen make sure you have the same baud rate set for the host as you do for the autoloader EXABYTE 1101 AUTOLOADER 127 CHAPTER 7 MAINTENANCE A Caution 128 UPGRADING AUTOLOADER FIRMWARE VIA CONSOLE Do not upgrade firmware unless Exabyte Technical Support has advised you to do so If performed improperly the upgrade procedure can render your autoloader inoperable Consult with Exabyte Technical Support see page iv before performing an upgrade To upgrade the autoloader s firmware using the Console interface m VA 3 Obtain new firmware for the autoloader You can download new firmware from Exabyte s web site ww w exabyte com or you can contact Exabyte Technical Support Access Console by following the steps on page 125 If desired you can use the SCSI READ BUFFER command to copy the current firmware to a disk To do this use a software application that can issue SCSI commands For more information about the SCSI commands refer to the Exabyte 110L 215 221L and 430 SCSI Reference From Console type flash and press Enter This displays the Flash screen as shown in Figure 7 6 Flash 1 Checksums I2 3 1 out Code Name Embedded Calculated alid Ves Built o
43. fm oo en nj DJ Figure 6 25 Remote management utility Storage Element Statistics page Table 6 4 describes the information on this page Table 6 4 Storage element statistics Element The index number of the element for which the information is being displayed See page 58 for element index number assignments Total Puts The number of times the autoloader placed a cartridge in the element Total Put Retries The number of times the autoloader retried placing a cartridge in the element Total Pick Retries The number of times the autoloader retried picking from the element Total Scan Retries The number of times the robot retried scanning a bar code label on a cartridge at the element Viewing Tape Drive Statistics view tape drive statistics 1 Click on Info at the top of the page 2 Click on Library information 3 Click on Statistics APRIL 2005 EXABYTE 110L AUTOLOADER 99 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 4 Click on Tape Drive Statistics A page similar to Figure 6 26 appears Configure Access Info Maintenance Info Library Statistics Tape Drive Tape Drive Total Loads Total Reloads Total Pick Retries 01 5300 1 0 Figure 6 26 Remote management utility Tape Drive Statistics page Table 6 5 describes the information on this page Table 6 5 drive statistics Tape Drive D1 is the tape drive Total Loads The number of times the autoloader placed a cartridg
44. labels containing checksum characters with labels that do not you should turn off the Verify Barcode Checksums option By default this option is turned off Note If your autoloader does not include a bar code scanner the LCD shows N A after the option You can determine whether your bar code labels contain checksum characters by contacting your vendor or by following these steps a Count the number of black bars on the label The number will be a multiple of 5 b Divide this number by 5 to get the number of characters c Subtract the number of human readable characters on the label from the result of step b If the result is 2 the label does not include a checksum character if the result is 3 the label includes a checksum character To set the Verify Barcode Checksums option 1 d If the security option has been enabled disable it see page 42 Press to display the menus or return to the top of the menu selections Press the down arrow key until Config Menu appears on the screen then press ENTER EXABYTE 110L AUTOLOADER 39 CHAPTER 3 CONFIGURING THE AUTOLOADER 40 Press the down arrow key until Verify Barcode Checksums appears This screen shows whether the option is enabled 1 or disabled 0 Verify Barcode Checksums 0 Press ENTER The following screen appears Verify Barcode Checksums 0 Use the up or down arrow key to select 1 to turn the option on o
45. mode and re enable security if desired Important After cleaning the autoloader automatically decreases the Cleaning Tape Cycles Left counter When you install a new cleaning cartridge you must manually reset the Cleaning Tape Cycles Left counter see page 37 1014250 RESETTING THE AUTOLOADER AND TAPE DRIVE RESETTING THE AUTOLOADER AND TAPE DRIVE APRIL 2005 If the autoloader or tape drive has encountered an error and is not operating as expected after you have tried the recommended corrective actions you may need to reset the autoloader or tape drive From the operator panel you can reset the autoloader and tape drive simultaneously or you can reset the autoloader or tape drive individually You can also reset the autoloader and tape drive by powering the autoloader off and back on Note You may also be able to perform resets from the autoloader software Refer to your software documentation for instructions Resetting the autoloader causes it to perform its power on self test and a full cartridge inventory If the autoloader is performing a cartridge move operation when it is reset it completes the move operation before it performs the power on self test Resetting the tape drive causes the drive to perform its power on self test and rewind any loaded tape to the beginning Important After the tape drive is reset the drive rewinds the tape but does not eject the cartridge Make sure that it is safe to overwri
46. mounting installing autoloaderin rack 13 purchasing kit 12 removing autoloader from rack 144 to 145 radiated radio frequency field immunity 159 regulatory agency compliance 158 to 160 reliability specifications 152 Remote control mode 46 remote management utility 2 19 31 73 to 120 resetting autoloader and tape drive 55 to 56 PRODUCT MANUAL 164 RMA number obtaining 143 robot description 2 5 issuing commands to 60 to 61 parking for shipment 27 performing exercises 58 reliability 152 setting control mode 46 to 47 46 to 47 safety agency compliance 158 to 160 SCSI bus connecting autoloader to 17 to 18 length restrictions 17 termination 18 SCSI cables connecting 17 to 19 SCSI connectors connecting cables to 18 description 6 SCSI control mode 46 SCSI IDs setting 29 SCSI parity checking 30 SCSI terminator connecting 18 requirements 11 robot control modes security disabling 42 setting for autoloader 41 to 43 setting remote management utility password 89 viewing password 130 65 to 66 Sequential control mode 46 sensors viewing readings sequential operation 49 to 52 serial number autoloader 64 tape drive 71 serial port connecting cable to 125 description 6 service returning autoloader for 143 shipping specifications 157 shock limits 156 size of the autoloader 150 slots description 1 installing cartridges in fixed slots 14 SNMP configuration 31 to 33 1014250 software does not sup
47. on Configure at the top of the page Click on Configure the library Click on Configure library Door LCD security A page similar to Figure 6 15 Configure Access Info Maintenance Configure Library Door Password Remote Manager Password Disable the front door menu password and allaw open access to the library Daoar LCD Password Change PECES a ec Nae eto e AE We eas Nets a a e eta s e We ence e ca a ae as s ts eta i s as at e ets uS aeta ies ts S ae ets set Figure 6 15 Remote management utility Door LCD Password Configuration Disable page 1014250 88 PRODUCT MANUAL SETTING CONFIGURATION OPTIONS 4 If necessary enter the remote manager password see page 89 5 Enter the door LCD password 6 Click on the Change button The password is disabled Setting Up Remote Manager Security If you want to restrict access to the remote manager utility you can set up a password that users must enter in the utility before changing configuration options Note If you set a remote manager password the password applies only to activities that could disrupt autoloader operation Informational pages are still available without the password Enabling the Remote Manager Password To enable a remote manager password 1 Click on Configure at the top of the page 2 Click on Configure the library
48. operator panel monitor program See Exabyte Library Monitor software move complete time 152 network address 32 noise limits 156 47 to 49 operating environment specifications 154 opening door operation accessing cartridges 48 to 49 autoloader 45 to 62 cleaning tape drive 53 to 54 closing door 49 ejecting cartridges manually issuing autoloader commands opening door 47 to 49 preparation 45 resetting autoloader and tape drive 55 to 56 running demos 59 56 to 57 60 to 61 EXABYTE 110L AUTOLOADER 163 INDEX operation continued sequential mode 49 to 52 setting robot control mode 46 to 47 using element indexes 58 to 59 using remote management utility 73 to 120 viewing autoloader information 63 to 71 operator panel description 3 keys 25 menu overview 20 to 27 preventing access to menus Status screen 24 using 23 to 27 viewing LCD security password 130 41 to 43 paint for housing 124 parity checking SCSI 30 particulate counts 155 parts See components password setting for FTP 34 to 35 setting for LCD security 41 to 43 setting for remote management utility 89 viewing via Console 130 performance specifications 150 to 152 POST Bar Code Scan option description 28 enabling or disabling 38 power consumption 152 power cord connecting 20 specifications 153 power entry module 7 power specifications 152 to 153 power switch 7 powering on the autoloader 20 power on self test POST 151 rack
49. page 89 5 Click on the radio button next to D1 6 Click on the Reset Tape Drive button The autoloader performs the reset operation 120 PRODUCT MANUAL 1014250 A Caution MAINTENANCE This chapter describes basic autoloader maintenance tasks that you can perform on site without the aid of a service technician These tasks include Replacing the tape drive gt Cleaning the autoloader Using touch up paint on the housing gt Upgrading firmware and creating diagnostic listings Unless you have a self maintenance contract with Exabyte do not attempt to replace any components in the autoloader other than the tape drive If you do so you will void your warranty REPLACING THE TAPE DRIVE A Warning APRIL 2005 This section describes how to replace the tape drive You can order a tape drive from Exabyte see page iv The tape drive will be shipped to you in the required drive carrier You cannot install a tape drive into the autoloader without a drive carrier PREPARING FOR REPLACEMENT 1 Obtain a 2 Phillips screwdriver 2 Ensure that the environment is free of conditions that could cause electrostatic discharge ESD If possible use an antistatic mat and grounded static protection wristband during installation If a mat and wristband are not available touch a known grounded surface such as a computer s metal chassis 3 Power off the autoloader and disconnect the power cord Before performing
50. reset If the element is the drive it shows Drive Reloads since the first power on Total Pick Retries Shows the number of times the autoloader retried picking from the element If Drive Pick Retries the element is a slot this field shows Total Pick Retries since the last reset If the element is the drive it shows Drive Pick Reloads since the first power on VIEWING TAPE DRIVE INFORMATION From the Drive Status screens you can view status information about the tape drive including the type of tape drive installed and its operational status Tape drive information is updated whenever there is a change in drive status To view tape drive information 1 Press to display the menus Press the down arrow key until Drive Menu appears Drive LTO IBM 2 Press ENTER A screen similar to the example below appears gt Drive Status Ready TlTanpe 3 Press ENTER 4 Usethe arrow keys to scroll through the status screens 70 PRODUCT MANUAL 1014250 VIEWING TAPE DRIVE INFORMATION Table 5 4 describes the information in the Drive Status fields Table 5 4 Status information available from the Drive Status screens Identifies the tape drive model Serial Number Displays the tape drive s serial number Inq Version Displays the four character Inquiry version returned by the drive in response to a SCSI INQUIRY command 0 Needs Cleaning Indicates if the drive ne
51. screen appears This screen shows whether the Loop option is on 1 or off 0 4 Press again to display the screen for changing the Loop option Loop Option 01 APRIL 2005 EXABYTE 110L AUTOLOADER 51 CHAPTER 4 OPERATING THE AUTOLOADER 5 Use the up or down arrow key to change the setting then press ENTER The Loop Option screen shows the new setting 6 Press the down arrow key to display the Restart Option screen This screen shows whether the Restart option is on 1 or off 0 lt lt 1 1 7 Press again to display the screen for changing the Restart option Restart Option 8 Use the up or down arrow key to change the setting then press ENTER The Restart Option screen shows the new setting 9 Press the down arrow key to display the Next Cartridge screen 10 Press to set the next cartridge to 1 or to cancel 11 Press to return to the Sequential Mode screen AVOIDING INTERRUPTIONS DURING SEQUENTIAL OPERATION Although the autoloader has effective methods for resuming operation it is best to avoid interruptions when the autoloader is operating sequentially In particular gt Do not reset or power cycle the autoloader unless absolutely necessary Reset the autoloader only to clear certain error conditions and power off the autoloader only to perform maintenance or to store it Avoid resetting or power cycling the autoloader when a cartridge is in the tape drive
52. sensor is on 1 or off Cartridge Seated A cartridge is seated in the robot 1 or the robot is empty 0 Reach Position The robot fingers are closed 1 or open 2 Magazine Present The magazine is installed 1 or removed 0 X Axis Home The robot is in the home position on the X axis 1 or not 0 X Axis EOT The robot is at the EOT end of travel position on the X axis 1 or not 0 Wrist Back The robot wrist position is toward the back of the autoloader 1 or not 0 Wrist Front The robot wrist position is toward the front of the autoloader 1 or not 0 Bay 1 Occupied A tape drive is installed in the drive bay 1 or the drive bay is empty 0 Library Fan Fail The autoloader s fan is operational 0 or has failed 1 Drive 1 Fan Fail The fan for the drive is operational 0 or has failed 1 10142 66 PRODUCT MANUAL 0 50 VIEWING AUTOLOADER INQUIRY DATA VIEWING AUTOLOADER INQUIRY DATA From the Library Information screens you can view the following INQUIRY data for the autoloader gt Def Ing Vend ID The default Vendor Identification value EXABYTE as reported in response to an INQUIRY command from an application Def Inq Prod ID The default Product Identification value Exabyte 110L as reported in response to an INQUIRY command from an application o view the autoloader s INOUIRY data 1 Press to display the menus Press the down arrow key until Library Information appears i b
53. set the autoloader s SNMP Simple Network Management Protocol recipient IP address If you are using a network based monitor management application other than the autoloader s remote management utility you may need to identify the autoloader s SNMP settings to the application These settings include the read write and broadcast community strings You can view these settings on the Ethernet Security screens but you cannot change their values from the operator panel If you need to change the values for these strings you can use the autoloader s Console interface See page 125 for information about connecting to the Console interface The autoloader also includes an FTP interface that you can use to transfer firmware files or create diagnostic listings You can set up an FIP user name and password for this interface or use the autoloader s defaults See page 130 for instructions for accessing the autoloader s FTP interface and using an FTP utility to upgrade firmware or obtain diagnostic listings Setting the Ethernet Addresses To set the Ethernet addresses 1 Ifthe security option has been enabled disable it see page 42 2 Press to display the menus Press the down arrow key until Ethernet Menu appears ernet Menu S 0 0 0 1 3 Press ENTER The Ethernet Configuration menu appears Ethernet Configuration APRIL 2005 EXABYTE 110L AUTOLOADER 31 CHAPTER 3 CONFIGURING THE AUT
54. tape drive add 20 centimeters 8 inches for the internal cable length used by the tape drive c For the bus attached to the autoloader add 5 centimeters 2 inches for the internal cable length used by the autoloader d Add the internal cable lengths for any other SCSI devices on the bus ww Make sure each SCSI bus is properly terminated You must install a terminator on the device at the physical end of each bus Typically the autoloader s tape drive will terminate the bus See page 11 for terminator requirements EXABYTE 110L AUTOLOADER 17 CHAPTER 2 INSTALLING THE AUTOLOADER MAKING THE SCSI CONNECTIONS To connect the autoloader and its tape drive to SCSI 1 Make sure that the autoloader is powered off 2 Poweroffthe host computer and any peripheral devices on the SCSI buses 3 Connect a SCSI cable to the host and to one of the autoloader s SCSI connectors shown in Figure 2 8 Important Do not over tighten the SCSI cable jack screws Tape drive SCSI connectors Autoloader SCSI connectors Figure 2 8 Location of autoloader and tape drive SCSI connectors 4 Connect other SCSI cables as necessary depending on your bus configuration If the autoloader and tape drive will share one bus use a jumper cable to connect them as shown in Figure 2 9 5 Forthe device at the physical end of a bus install a terminator on one of the SCSI connectors for that device
55. the event within the history buffer The range is O the most recent event through 599 The most recent event is displayed first Task The process that logged the event Line The line number of the source code that logged the event Description A description of the event Timestamp The time according to the autoloader s internal clock that the event took place Sequence The sequence number of the event across all system buffers VIEWING TAPE DRIVE INFORMATION From the Tape Drive Info page you can view status information about the tape drive including its serial number code level and operational status To view tape drive information 1 Click on Info at the top of the page 2 Click on Tape drive information A page similar to Figure 6 30 appears Configure Access Info Maintenance Info Tape Drives Drive ID Serial Number WYN Flash Tape Format Cartridge Status Needs Cleaning Warning Di 1110000338 M A 3800 Mone Ready Tape Out Mo D Figure 6 30 Remote management utility Tape Drive Information page Table 6 9 describes the information on this page Table 6 9 drive information fields pem SSS D1 is the tape drive Serial Number The tape drive s serial number The tape drive s world wide name applicable only to Fibre Channel tape drives The code level of the tape drive s flash EEPROM The data format of the cartridge currently in the tape drive APRIL 2005 EXABYTE
56. the proper type rating and safety approval for the intended country The power cord must have an IEC 320 EN60320 female connector on one end The cordage must be harmonized to CENELEC publication HD 21 The electrical characteristics and rating must be minimum HO5VVF3G0 75 6 A ENVIRONMENTAL SPECIFICATIONS APRIL 2005 This section describes the following environmental specifications for the autoloader gt General environmental specifications gt Particulate contamination limits Acoustic noise limits gt Shock and vibration limits EXABYTE 110L AUTOLOADER 153 APPENDIX AUTOLOADER SPECIFICATIONS GENERAL ENVIRONMENTAL SPECIFICATIONS Table A 5 lists general environmental specifications for the autoloader Table A 5 Environmental specifications Storage or Specification Operating Non Operating Transportation Ambient Temperature 10 C to 35 C 20 C to 60 C 20 C to 4 60 C Range 4 50 F to 4 95 F 4 F to 140 F 4 F to 140 F Temperature 1 C per minute 1 per minute 1 C per minute Variation max 10 C per hour max 20 C per hour max 20 C per hour Thermal Gradient 2 F per minute 1 F per minute 2 F per minute max 18 F per hour max 36 F per hour max 36 F per hour Relative Humidity 2096 to 8096 1096 to 90 1096 to 90 Non as eet MU Wet WetBub 26 C 79 F max 29 C 84 F max 29 C 84 F max LN 304 8 m to 13 048 m 304 8 m to 3 048
57. the software application on the host computer Instruct the software to perform a cartridge load and unload operation for the tape drive This test helps determine whether the software and autoloader are communicating properly gt Back up several megabytes of data to the tape drive and perform a comparison check on the backed up data This determines whether the software and tape drive are communicating properly If the autoloader and tape drive are not operating as expected see Chapter 8 for troubleshooting and error code information If you cannot resolve the problem yourself contact Exabyte Technical Support see page iv EXABYTE 110L AUTOLOADER 43 CHAPTER 3 CONFIGURING THE AUTOLOADER NOTES 44 PRODUCT MANUAL 1014250 OPERATING THE AUTOLOADER After you have configured the autoloader you can put it into operation If you run your autoloader in SCSI mode the default your autoloader application controls which cartridges are moved to and from the tape drive If you operate the autoloader in sequential mode see page 49 the autoloader automatically processes the cartridges in sequential order In both cases your backup application controls backup and restore jobs in the tape drive Before beginning operation always make sure that The robot does not contain a cartridge The cartridge magazine is installed The autoloader s door is closed gt The autoloader is in the proper control mode SCSI is
58. the standard operating mode see page 46 You can monitor autoloader operation by viewing the operator panel or if your autoloader is equipped with the Ethernet option you can use the autoloader s remote management utility see Chapter 6 The Status screen see page 24 provides continuous updates on the activities of the autoloader and tape drive During normal operation you do not need to intervene in autoloader activities However you may occasionally need to perform the following tasks described in this chapter gt Change the robot control mode Open the door to access cartridges or the tape drive gt Operate the autoloader in sequential mode Clean the tape drive Reset the autoloader and tape drive Eject a cartridge Perform hardware exercises gt Store cartridges that you have removed from the autoloader APRIL 2005 EXABYTE 110L AUTOLOADER 45 CHAPTER 4 OPERATING THE AUTOLOADER CHANGING THE ROBOT CONTROL MODE The robot control mode determines the source of commands issued to the robot to move cartridges You can set the autoloader to one of the following control modes SCSI Sequential LCD Remote or Console These control modes allow you to operate the autoloader with application software SCSI operate the autoloader as a stacker device Sequential control robot motion from the operator panel LCD control robot motion from the remote management utility Remote or perform diagnostic fun
59. to use the autoloader outside of these locations refer to page 153 for power cord requirements SCSI Cables Two SCSI cables are provided with the autoloader one for connecting a host computer to the autoloader and one for connecting the autoloader to the tape drive You may need additional cables if the autoloader is not at the end of a SCSI bus or if you plan to attach two SCSI buses to the autoloader You can purchase SCSI cables from Exabyte or provide your own If you want to use your own Cables follow these guidelines Use wide LVD SCSI cables that conform to SCSI 3 specifications To comply with the regulations and standards listed in Appendix A all SCSI cables used with the autoloader must be properly shielded The maximum allowable length of an LVD SCSI bus is 12 meters 39 feet if you have more than two devices on the bus To determine the bus length Add together the lengths of all external SCSI cables on the bus Add 20 centimeters 8 inches for the internal cable length used by the tape drive and 5 centimeters 2 inches for the internal cable length used by the robot Add the internal cable lengths for any other SCSI devices on the bus SCSI Bus One SCSI terminator is provided with the autoloader Terminator s You may need an additional terminator if you have two SCSI buses attached to the autoloader You can purchase terminators from Exabyte or provide your own If you want to use your own terminators u
60. 20h59m51s Oy 93d20h59m51s Oy 93d20hS9m48s Oy 93d20h59m48s Oy 93d20hS9m48s Oy 93d20h59m46s Oy 93d20h59m46s Oy 93d20hS9m46s Oy 93d20hS9m46s Oy 93d20hS9m46s Oy 93d20h59m43s Oy 93d20h59m43s Oy 93d20h59m43s Oy 93d20hS9m42s Oy 93d20hS9m42s Oy 93d20hS9m42s Oy 93d20h59m42s Oy 93d20h59m42s Oy 93d20hS9m42s Oy 93d20h59m42s a a ee sees ee ee eee Sequence 3450 3448 3417 3414 3409 3408 3407 3406 3405 3402 3371 3368 3363 3362 3361 3360 3359 ce Leg 3356 33955 Pe ee eee eee Index Task move 1 motio 2 motio 3 motio 4 motio 5 motio 6 motio 7 motio 8 motio 9 motio 10 motio 11 motio 12 motio 13 motio 14 motio 15 motio 16 motio 17 move 18 move 19 move Next 20 Figure 6 29 Remote management utility Library History page Click on the Next 20 and Previous 20 buttons to scroll through the events PRODUCT MANUAL 1014250 VIEWING INTERFACE AUTOLOADER AND TAPE DRIVE INFORMATION Table 6 8 describes the information on this page Table 6 8 History information Field Description Index The number of
61. 250 OPERATING THE AUTOLOADER IN SEQUENTIAL MODE Before the Autoloader Restarts Before restarting the autoloader performs the following actions 1 Ifthe robot was moving a cartridge it finishes the move This includes inserting the cartridge into the tape drive if the robot was moving a cartridge to the tape drive Note If you attempt to open the door the autoloader will not release the door interlock until it has completed the move 2 The autoloader performs a power on self test POST If you opened the door the autoloader performs its POST after you close the door 3 Ifa cartridge is in the tape drive the robot waits for the cartridge to be ejected then returns it to its original slot Next Cartridge Option The Next Cartridge option allows you to interrupt sequential processing and specify that the next cartridge the autoloader selects is the cartridge in slot 1 If you want to stop sequential processing and resume from the first cartridge select Next Cartridge from the Sequential Mode menu SETTING SEQUENTIAL MODE OPTIONS To set sequential mode options 1 Ifthe security option has been enabled disable it see page 42 2 Press to display the menus then press the down arrow until Sequential Mode appears The Sequential Mode screen shows the current settings for the Loop option L the Restart option R and the Next Cartridge option N Sequenti L 0 R 1 N 0 3 Press ENTER The Loop Option
62. 5 AUTOLOADER COMPONENTS Table 1 1 shows the data transfer rates and capacities for each generation of LTO Ultrium tape drive Table 1 1 LTO Ultrium tape drive transfer rates and capacities Eee Maximum Data Transfer Maximum Data Capacity Rate 2 1 Compression 2 1 Compression LTO Ultrium 1 15 MB per second 200 GB on one Ultrium 1 108 GB per hour cartridge LTO Ultrium 2 35 MB per second 400 GB on one Ultrium 2 252 GB per hour cartridge LTO Ultrium 3 80 MB per second 800 GB on one Ultrium 3 576 GB per hour cartridge Robot The robot picks and places cartridges moving them between the cartridge slots and tape drive An optional laser bar code scanner attached to the robot reads bar code labels on the cartridges enabling the autoloader to maintain cartridge inventory information Cartridge magazine The autoloader has a removable cartridge magazine containing seven slots The magazine slots incorporate design features to ensure that the cartridges are always inserted correctly and to prevent the cartridges from falling out of the magazine The magazine shown in Figure 1 4 has alignment guides on the top and mounting slots on the bottom These features align with guides on the magazine holder to ensure secure and accurate positioning of the magazine inside the autoloader Bottom mounting slot Top alignment guides Figure 1 4 Data cartridge magazine EXABYTE 110L AUTOLOADER
63. ADIO FREQUENCY EMISSIONS EMI The autoloader meets the requirements for radiated and conducted emissions as defined by the following standards gt FCC Rules and Regulations Part 15 Class A Radio Frequency Devices Subpart B Unintentional Radiators According to FCC regulations changes or modifications to the autoloader that are Caution not expressly approved by Exabyte may void the user s authority to operate the autoloader gt Industry Canada Notice ICES 003 Class A Digital Apparatus gt CISPR Publication 22 EN 55022 Class A 10142 158 PRODUCT MANUAL 50 APRIL 2005 SAFETY AND REGULATORY AGENCY COMPLIANCE gt VCCI Class 2 Japan gt BSMI CNS 13438 Class A Taiwan dd m oF RR A F E Jf Sp ONE 3 A OAT HE deii He o FAR HEB dg SR ELECTROSTATIC DISCHARGE ESD IMMUNITY The autoloader complies with EN 61000 4 2 1995 Electromagnetic Compatibility EMC Part 4 Testing and Measurement Techniques Part 2 Electrostatic Discharge ESD Immunity Exabyte has extended testing as follows gt Up to 12 000 volts V air discharge applied to all non metallic surfaces gt Up to 8 000 V direct discharge applied to all metallic conductive surfaces In each case there is no degradation or non recoverable loss of function due to damage of equipment or firmware RADIATED RADIO FREQUENCY FIELD IMMUNITY The autoloader complies with EN 61000 4 3 1996 an
64. AND ERROR CODES v LVD SCSI devices Because the autoloader is an LVD device all other v devices on the SCSI bus should also be LVD These devices include the controller cards cables terminators and any other devices on the SCSI bus Do not mix LVD and HVD devices on the same bus Note Although LVD SCSI is compatible with single ended SCSI Exabyte does not support single ended devices on the autoloader s LVD SCSI bus Wide SCSI devices Because the autoloader is a wide SCSI device all other devices on the bus must be wide SCSI cable lengths Make sure the SCSI cabling for any of the buses attached to the autoloader does not exceed maximum lengths see page 17 Termination Make sure the SCSIbuses are properly terminated as described on page 18 If another SCSI device previously terminated the SCSI bus and is no longer at the physical end of the bus be sure to remove the terminator from that device Compatibility Make sure that your tape drive and autoloader are compatible with the adapter card and application software you plan to use Visit Exabyte s web site at www exabyte com for compatibility information Adapter card installation Make sure that you installed your adapter card correctly Refer to the documentation that came with your card for installation and troubleshooting instructions Pay special attention to steps describing setting various jumpers and switches on the card Make sure that the card is properly seated
65. CD You can use the operator panel to perform the following activities View autoloader and tape drive status and information Set or change autoloader configuration options gt Unlock the door gt Run demonstration programs and test autoloader operations Reset the autoloader and tape drive Door The door allows manual access to the autoloader s internal components including the tape drive and cartridges To help maintain cartridge security and to provide safety from possible laser beam exposure the door is secured by a solenoid activated electronic locking system The autoloader will not operate when the door is unlocked APRIL 2005 EXABYTE 110L AUTOLOADER 3 CHAPTER 1 PRODUCT OVERVIEW INTERNAL COMPONENTS Figure 1 2 shows the autoloader s internal components Magazine Robot Tape drive Fixed cartridge slots Figure 1 2 Internal components LTO Ultrium Tape Drive The autoloader contains one LTO Ultrium tape drive As shown in Figure 1 3 the tape drive is installed in a drive carrier to allow it to be easily inserted and removed from the autoloader When you remove the data cartridge magazine from the front of the autoloader you can access the tape drive to manually load or remove a cartridge Figure 1 3 LTO Ultrium tape drive installed in a drive carrier 4 PRODUCT MANUAL 1014250 MAY 200
66. G THE AUTOLOADER S CODE VERSION AND SERIAL NUMBER To check the autoloader s code firmware version and serial number 1 Press to display the menus Press the down arrow key until Library Information appears Library Informat i 2 Press ENTER The screen displays the code version similar to the example below 3 Press the down arrow key to display the serial number E L ibrary Serial Num 0000000 0 1 VIEWING AUTOLOADER STATISTICS The System Statistics screens allow you to view historical data about robot moves to autoloader elements pick and put retries positioning retries and powerup totals The system statistics are cumulative totals from the time the autoloader was first installed they do not restart from zero each time the autoloader is powered on To view autoloader statistics 1 Press to display the menus Press the down arrow key until Library Information appears Library Informat i 2 Press ENTER Press the down arrow key until System Statistics appears 64 PRODUCT MANUAL 1014250 VIEWING SYSTEM SENSORS 3 Press ENTER The first statistic to appear is Total Moves as shown in the example below ota 5 142406 4 To display additional Statistics screens press the down arrow Table 5 1 describes the information in the System Statistics screens Table 5 1 Information available on the System Statistics screens Total Moves
67. L 2005 PERFORMING HARDWARE EXERCISES Note Your application software may use element addresses to identify elements in the autoloader The difference between an element index and an element address is that an index is a fixed number set in the autoloader s firmware whereas an address can be changed by your application software The autoloader s default element addresses correspond to the element indexes RUNNING DEMOS To run a demo 1 If necessary disable security see page 42 Change the robot mode to LCD see page 46 Make sure there is at least one cartridge present and one empty slot before you begin the test Press to display the menus Press the down arrow key until Demo Menu appears Demo Menu Press ENTER The following screens appear Usethe up or down arrow keys to indicate whether you want the tape drive used in the demo If you selected No skip to step 7 If you selected Yes press ENTER The following screen appears Load Drive Nt Use the up or down arrow keys to indicate whether you want cartridges loaded in the tape drive or just inserted into the drive opening during the demo EXABYTE 1101 AUTOLOADER 59 CHAPTER 4 OPERATING THE AUTOLOADER 60 fa 8 Press ENTER The following screens appear 0000010 Use the arrow Keys to set the number of moves the left and right arrow keys move across the columns the up and down arrow keys c
68. LCD or SCSI these options display asterisks Table 3 5 Ethernet security screens Read Displays the autoloader s alphanumeric Read community string The default is public Write Displays the autoloader s alphanumeric Write community string The default is public Bcast Broadcast Displays the autoloader s alphanumeric Broadcast community string The default is public FTP User Displays the autoloader s FTP user name up to 16 characters The default is anonymous FTP PW Displays the autoloader s FTP password up to 16 characters Password The default is Exabyte EXABYTE 1101 AUTOLOADER 33 CHAPTER 3 CONFIGURING THE AUTOLOADER 34 Changing the FTP User Name and Password To change the autoloader s FTP user name and password 2 PRODUCT MANUAL If the security option has been enabled disable it see page 42 Press to display the menus Press the down arrow key until Ethernet Menu appears hernet S 0 0 0 Press ENTER Press the down arrow key until Ethernet Security appears hernet Securit y Press ENTER Press the down arrow key until the FTP User screen appears Anonymous is the default FTP user name for the autoloader User anonymous Press to display the screen for changing the user name anonymous Use the left and right arrow keys to move the screen arrow 1 across columns until it is
69. NCITS 325 1998 gt TapeAlert Specification NCITS T10 02 142R0 Version 3 0 March 2002 gt EIA Rack Standards RS 310 B CONVENTIONS USED IN THIS MANUAL This manual uses the following conventions Enter Boxed text indicates keys on the autoloader s operator panel Note Notes provide additional information or suggestions about the topic or procedure being discussed Read text marked by the Important icon for information that Important will help you complete a procedure or avoid extra steps Read text marked by the CAUTION icon for information you must know to avoid Caution amaging the autoloader tape drive or losing data Warnin Read text marked by the WARNING icon for information you must know to 5 avoid personal injury APRIL 2005 EXABYTE 1101 AUTOLOADER ABOUT THIS MANUAL NOTES PRODUCT MANUAL 1014250 XII PRODUCT OVERVIEW Congratulations on selecting the Exabyte 110L LTO Ultrium tape autoloader Your new autoloader provides unattended data storage archiving backup and retrieval for a wide range of systems from small PC workgroups to midrange networks The 110L autoloader is available with either an LTO Ultrium 1 Ultrium 2 or Ultrium 3 tape drive AUTOLOADER FEATURES The Exabyte 110L autoloader includes the following features gt Storage for up to 10 data cartridges Cartridges are stored in one removable cartridge magazine containing seven sl
70. OLOADER 4 Press ENTER The Network Address screen appears A dod recs s S t at i There are five screens for setting Ethernet addresses Network Address IP Address SNMP Recipient Subnet Mask and Gateway Address Press the down arrow key to view each screen The options are described in able 3 4 Table 3 4 Ethernet address configuration options Ethernet Address Description Option Network address Selects the method used to set the Internet Protocol IP address for the autoloader as follows Static The autoloader uses a fixed IP Address which is assigned in the IP Address option described below DHCP The autoloader uses an IP address assigned by the network DHCP Dynamic Host Configuration Protocol server Static addressing is recommended Dynamic assignment of the autoloader s IP address may require periodic reinstallation or reconfiguration of some monitoring software applications IP Address Sets the IP address for the autoloader or displays the IP address obtained by the DHCP server SNMP Recipient Sets the IP address for the SNMP trap recipient Subnet Mask Sets the subnet mask for the autoloader Note This option displays N A if the network address is set to DHCP Gateway Address Sets the default TCP IP Transmission Control Protocol Internet Protocol gateway address for the autoloader Note This option displays N A if the network address is set to DHCP
71. PRIL 2005 PACKING THE AUTOLOADER 4 Place the top cushion over the autoloader Antistatic bag Autoloader Accessory box or filler tube Figure 9 4 Packing the autoloader for shipment 5 Place any necessary paperwork in the top of the autoloader box 6 Close and seal the box 7 Place the shipping label on the box EXABYTE 110L AUTOLOADER 147 CHAPTER SHIPPING THE AUTOLOADER NOTES 148 PRODUCT MANUAL 1014250 AUTOLOADER SPECIFICATIONS This appendix provides the following information about the autoloader gt Storage capacity gt Size and weight Performance specifications Power specifications Environmental specifications Shipping specifications gt Safety and regulatory agency compliance STORAGE CAPACITY The maximum storage capacity of the autoloader depends on the model of tape drive installed and the number of cartridges installed as shown in Table A 1 Table A 1 Maximum autoloader storage capacity Maximum Capacity per Maximum Library Capacity E Cartridge 10 Data Cartridges LTO Ultrium 1 200 GB LTO 1 cartridge 2 TB LTO 1 cartridges LTO Ultrium 2 400 GB LTO 2 cartridge 4 TB LTO 2 cartridges LTO Ultrium 3 800 GB LTO 3 cartridge 8 TB LTO 3 cartridges Assuming a 2 1compression ratio APRIL 2005 EXABYTE 1101 AUTOLOADER 149 APPENDIX AUTOLOADER SPECIFICATIONS SIZE AND WEIGHT The autoloader s dimensions and weight are listed in
72. S 4 TE P RYH RA A AE ae Pe Ri ST AG ik HART HE E38 BT Ff Fl P REA Gy BR EXABYTE 1101 AUTOLOADER iii ENT To obtain general information niin Exabyte Corporate Exabyte Corporation Headquarters 2108 55th Street Boulder CO USA 80301 303 442 4333 Word Wide Web To obtain technical support Exabyte Technical Support www exabyte com products hardwarewarranty cfm To order supplies and accessories 1 800 774 7172 iv PRODUCT MANUAL 1014250 APRIL 2005 Contents About This Manual IX 1 Product 1 Autoloader se 1 Autoloader 3 Installing the 9 Unpacking the 10 Obtaining Accessories and Equipment 11 Preparing for 5 12 Installing the Autoloader in a 13 Preparing and Installing Cartridges 13 Connecting the Autoloader to 5 5 17 Connecting the Autoloader to Ethernet Optional 19 Powering on the 20 Verifying the Hardware 21 Configuring the 23 Accessing C
73. age you can make the following selections gt Run the library in demo mode Set options for running the autoloader in a continuous demo mode where the robot randomly moves cartridges between slots gt Run individual library commands Issue commands to run the autoloader s self test position the robot to specific locations scan bar code labels and move cartridges 106 PRODUCT MANUAL 1014250 APRIL 2005 ISSUING AUTOLOADER AND TAPE DRIVE COMMANDS gt Perform library diagnostic tests Test individual autoloader functions gt Run individual tape drive commands Issue commands to clean the tape drive and unload a cartridge from the tape drive Calibrate library elements Calibrate components in the autoloader Reset the library and or tape drive Reset the autoloader and tape drive RUNNING AUTOLOADER DEMOS To run a demo 1 Set the autoloader s control mode to Remote see page 78 N Click on Maintenance at the top of the page C2 Click on Run the library in demo mode A page similar to Figure 6 32 appears 7 O Configure Access Info Maintenance Maintenance Demo Mode ee ee eer v Run the library in demo mode with the following options for the specified number Df cycles Number of cycles 10 C Use tape drives in demo 7 Load tape drives during demo Drive frequency 1 C Perform IES during demo IES frequency 5 start Dema Figure 6
74. aging may damage the equipment and void the warranty If you are returning the autoloader for repair package it in its original packaging or in replacement packaging obtained from your vendor This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with this manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Shielded cables are required for this device to comply with FCC Rules Use shielded cables when connecting this device to others English This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations French Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada This equipment has been tested and complies with the following requirements gt EN 55022 CISPR 22 Class A gt EN 55024 gt EN 61000 3 2 gt EN 61000 3 3 This equipment has been tested and complies with CNS C 13438 Class A AA
75. agnetic Compatibility EMC Part 11 Voltage Dips Short Interruptions and Voltage Variations Immunity The autoloader will continue to operate without error after being exposed to a 3076 voltage dip for 500 ms The autoloader will be self recoverable or can be restored by the operator after being exposed to a 95 voltage dip for 10 ms and after an interruption of 5 seconds HARMONIC CURRENT EMISSIONS The autoloader meets the requirements for harmonic current emissions as defined by EN 61000 3 2 1995 Electromagnetic Compatibility EMC Part 3 Limits Section 2 Limits for Harmonic Current Emissions for equipment with an input current x 16 A per phase VOLTAGE FLUCTUATIONS AND FLICKER The autoloader meets the requirements for voltage fluctuations as defined by EN 61000 3 3 1995 Electromagnetic Compatibility EMC Part 3 Limits Section 3 Limits of voltage fluctuations and flicker in low voltage supply systems for equipment with rated current x 16 A PRODUCT MANUAL 1014250 A accessories 11 acoustic noise limits 156 addresses See elements See Ethernet See SCSI IDs agency standards 158 altitude limits 154 application software does not support 110L 35 installing 12 limited license for cartridge slots 40 Autoclean option 28 38 automatic drive cleaning 36 to 38 B back panel components 6 to 7 bar code labels affixing to cartridges 14 automatically scanning at POST 38 scanning errors 69 103 setting Verify Ba
76. aint kit is available for touching up nicks and scratches on the finish For ordering information contact Exabyte see page iv UPGRADING AUTOLOADER FIRMWARE AND CREATING DIAGNOSTIC LISTINGS The autoloader features an internal interface that provides access to the autoloader s firmware You access this interface called Console through the autoloader s serial port You can use Console to upgrade the autoloader s firmware create diagnostic listings and view the password for LCD security As an alternative if your autoloader is equipped with the Ethernet option you can use an FTP utility to upgrade the autoloader s firmware and create diagnostic listings This section describes how to do the following gt Connect to the autoloader s Console interface gt Upgrade autoloader firmware via Console Create a diagnostic listing via Console gt View the LCD security password via Console gt Connect to the autoloader s FTP interface gt Upgrade autoloader firmware via FTP gt Create a diagnostic listing via FTP 124 PRODUCT MANUAL 1014250 UPGRADING AUTOLOADER FIRMWARE AND CREATING DIAGNOSTIC LISTINGS CONNECTING TO THE AUTOLOADER S CONSOLE INTERFACE To access Console you must have the following A host computer that uses an RS232 serial port gt Astraight through 9 pin serial cable not a null modem cable Terminal emulation software such as HyperTerminal Note Exabyte recommends using HyperTerminal a standa
77. ape Cycles Left POST Barcode Scan Option Verify Barcode Checksums Max Addressable Slot System Sensors Def Inq Vend ID Def Ing Prod ID Figure 3 2 Autoloader menu structure Table 3 2 provides an overview of the menu options Table 3 2 Autoloader menu options Menu Option Description Cartridge Inventory Displays the current inventory information for each autoloader element Security Indicates whether options can be changed from the operator panel and allows you to enable or disable security with a password Robot Mode Menu Displays the current robot control mode SCSI Sequential Remote LCD or Console and allows you to change the mode Configuration Menu Displays the current baud rate setting for the serial port and allows you to change the baud rate reserve the last cartridge slot for use with a cleaning cartridge enable Autoclean choose whether the autoloader scans the cartridge bar code labels during POST choose whether bar code label checksums are verified and set the maximum number of cartridge slots the autoloader uses SCSI Menu Displays the SCSI IDs for the autoloader and tape drive Allows you to set the SCSI IDs emulation mode and SCSI parity checking 26 PRODUCT MANUAL 1014250 SETTING CONFIGURATION OPTIONS Table 3 2 Autoloader menu options continued Sequential Mode Allows you to specify how the autoloader functions when it operates in sequential mode
78. ation Figure 6 20 Remote management utility Info page The Info page indicates the autoloader s boot code version firmware version and serial number From this page you can make the following selections gt Interface information View SCSI and network interface information Library information View statistics sensor values cartridge inventory data and history Tape drive information View tape drive identification and status information VIEWING INTERFACE INFORMATION You can view information for the following interfaces gt SCSI gt Network Viewing SCSI Information To view SCSI information 1 Click on Info at the top of the page 2 Click on Interface information EXABYTE 110L AUTOLOADER 93 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 3 Click on SCSI information A page similar to Figure 6 21 appears 7 7 O Configure Access Info Maintenance pm Info Interfaces SCSI Init reserved No BReserved by N A Element address assignment mode parameters Element Type Saved Current Default Count storage 1 1 1 10 E E port 0 81 81 o Drive B2 B2 B2 1 Robot 56 56 56 1 Parity and security mode parameters Mode Parameter Saved Current Default Parity 1 1 1 Parity Retries 1 1 1 Security D D D Resource recovery information Parameter Saved Current Default Control Byte N A ee NS TO Units N A NS NA TO Value Figure 6 21 Remote management utility
79. ation available from IBM Corporation 10142 150 PRODUCT MANUAL 50 APRIL 2005 PERFORMANCE SPECIFICATIONS SELF TEST TIMES Power on Self Test Time Each time the autoloader is powered on it performs a power on self test POST During POST the autoloader Loads firmware code into RAM Powers on the tape drive Verifies the SCSI IDs Engages the solenoid latch on the door gt Moves the robot to the home position Performs a complete cartridge inventory If the cartridges are properly installed the autoloader is ready for operation If any cartridge is not properly installed the autoloader reports an error and the robot returns to the home position The POST time is measured from the time the autoloader is powered on until the autoloader indicates Ready status The maximum time required for POST is 38 seconds with no bar code scanner installed or with the POST Bar Code Scan option disabled see page 38 If the optional bar cod scanner is installed and the POST Bar Code Scan option is enabled the autoloader scans all of the bar code labels Using this option increases the time for POST by 18 seconds Self Test Time Once the autoloader is powered on it performs a self test each time the door is opened and closed During a self test the autoloader Engages the solenoid latch on the door gt Moves the robot to the home position Performs a complete cartridge inventory If the cartridges are properly instal
80. baud rate 126 checking setup 43 emulation mode 35 Ethernet 31 to 35 FTP 34to35 max addressable slots 40 menu overview 20 to 27 robot control mode 46 to 47 SCSIIDs 29 SCSI parity checking 30 security 41 to 43 SNMP 32to 33 using operator panel keys 25 using remote management utility 23 to 43 73 to 120 configuration of autoloader Console control mode 46 Console interface connecting to 125 to 127 description 124 using to create diagnosticlisting 129 using to upgrade firmware 128 to 129 using to view LCD password 130 control modes robot descriptions 46 setting 46to 47 PRODUCT MANUAL 162 D data cartridge supported by tape drive 13 data transfer rate 150 demos running 58 to 60 diagnostic listings creating via Console 129 creating via FIP 152 dimensions autoloader 150 shipping box 157 door closing 49 opening 25 47 drive See tape drive drive carrier 6 dump See diagnostic listings E Eject button 57 ejecting cartridges manually 56 to 57 element indexes 58 to 59 emulation mode 35 environmental specifications 153 to 157 equipment required 11 error codes 136 to 142 Ethernet cable requirements 11 configuring interface 31 to 35 creating diagnostic listings via FTP 132 FIP user name and password 32 to 35 upgrading firmware via FTP 130 to 131 using remote management utility 73 to 120 Ethernet port 6 Exabyte Library Monitor software 2 19 Exabyte contacting iv ExaPak 12 F fans 7 FCC notice i
81. bed below are not affected by a reset or power cycle Loop Option The Loop option determines what the autoloader does after it has finished processing the last cartridge in a sequence As shown in Table 4 2 the autoloader can either loop back to the first cartridge in the sequence and start processing the cartridges again or stop and wait for operator intervention Operator intervention typically means opening the autoloader s door removing cartridges for storage installing new cartridges and closing the door Table 4 2 Using the Loop option to control cartridge processing during sequential operation If Loop is The Autoloader On Returns to cartridge 1 and starts processing the cartridges again Off Stops processing cartridges displays a message indicating that sequential mode is done and waits for operator intervention Restart Option The Restart option determines what the autoloader does after it is reset or power cycled or after the door is opened and closed The autoloader can either restart at the beginning of the cartridge sequence or resume where it left off when the interruption occurred As shown in lable 4 3 the Restart option determines what the autoloader does next Table 4 3 Using the Restart option to control processing after an interruption If Restart is The Autoloader On Restarts at slot 1 Off Resumes where it left off 50 PRODUCT MANUAL 1014
82. ble after you remove them from the autoloader Immediate storage helps avoid many of the conditions that can damage tapes such as temperature and humidity fluctuation particulate contamination and excessive handling If possible store cartridges in a cartridge magazine In the cartridge magazine cartridges are protected from airborne contaminants by a clear plastic cover With the cover in place the magazines can be stacked on top of each other to make the most efficient use of storage space 1014250 APRIL 2005 VIEWING AUTOLOADER INFORMATION The autoloader maintains an internal database containing extensive information about its configuration and operations This information is available through the operator panel During day to day operation you typically do not need to access this information However if you need to contact Exabyte Technical Support about your autoloader you may be asked to check and report back on various settings and event results This chapter explains how to view the following gt Autoloader code version and serial number Statistics gt Sensor readings gt Autoloader INQUIRY data Cartridge inventory Tape drive information Note If your autoloader is equipped with the Ethernet option you can also view autoloader information through the remote management utility See Chapter 6 for more information EXABYTE 1101 AUTOLOADER 63 CHAPTER 5 VIEWING AUTOLOADER INFORMATION VIEWIN
83. bot s path along the cartridge in the tape drive horizontal axis Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If there are no obstructions and the error persists the robot or a tape drive may need to be replaced Contact your service provider Drive not ready The tape drive Make sure the autoloader and tape drive are not being used did not return Ready status after a by any host then reset the autoloader see page 55 reset If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware or a new controller card Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 failed to respond to a command from the autoloader If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware or a new controller card Drive cmd error The tape drive Make sure all SCSI devices are of the same configuration see page 17 for more information SCSI chip error SCSI unexpected int SCSI int stuck error There was a SCSI chip 132 failure 133 1 137 Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If the error persists contact your service provider You may be asked to supply a diagnostic listing you may ne
84. cartridge If the destination is the tape drive indicate whether you want the cartridge loaded into the drive Important If you insert a data cartridge into the tape drive be aware that the drive will not automatically eject the data cartridge However if you insert a cleaning cartridge into the drive the cartridge will be ejected when the cleaning is finished Initialize Element The robot checks for cartridge presence and scans all of the cartridge labels Status Home Robot The robot moves to the home position Park The robot moves to the park position at the right side of the autoloader rotated toward the back facing the tape drive Position to Element The robot moves to a position in front of the tape drive a fixed cartridge slot or a magazine slot Specify the destination element for the robot Self Test The robot does the following Moves from its current position to a position in front of the tape drive Rotates 180 degrees on the wrist axis and moves to a position in front of slot 1 Rotates 180 degrees on the wrist axis and returns to a position in front the tape drive Cycle Pick Put The robot takes a cartridge from a specified element and replaces it in the same location Specify the source element and the number of cycles for the exercise Cycle Reach The robot moves in and out on the reach axis Specify the number of cycles for the exercise Cycle X Axis The robot moves left and right on the h
85. cement packaging obtained from your vendor when repacking and shipping the autoloader The shipping carton and packing materials are not intended to be used for shipping items other than or in addition to an autoloader EXABYTE 110L AUTOLOADER 157 APPENDIX AUTOLOADER SPECIFICATIONS SAFETY AND REGULATORY AGENCY COMPLIANCE This section describes the autoloader s compliance with safety and regulatory agency standards Important 0 comply with the following regulations and standards you must use shielded cables and provide adequate grounding of the SCSI bus and the input power when installing the autoloader in an office or industrial environment SAFETY AGENCY STANDARDS The autoloader complies with and is certified to the applicable requirements of the following domestic and international product safety standards gt UL Standard 1950 3rd Edition Information Technology Equipment including Electrical Business Equipment gt CSA Standard C22 2 No 950 95 Safety of Information Technology Equipment including Electrical Business Equipment IEC 950 EN 60950 Safety of Information Technology Equipment including Electrical Business Equipment LASER SAFETY STANDARDS The autoloader complies with the following laser safety standards gt 21 CFR 1010 10 and 1040 11 Class I for laser products IEC 825 1 Safety of Laser Products Part 1 Equipment Classification Requirements and User s Guide RADIATED AND CONDUCTED R
86. computer system turned on Is there an error code displayed on the autoloader s LCD See Chapter 8 for an explanation of the LCD error codes If you cannot resolve the problem yourself contact Exabyte Technical Support see page iv EXABYTE 1101 AUTOLOADER 21 CHAPTER 2 INSTALLING THE AUTOLOADER NOTES 22 PRODUCT MANUAL 1014250 CONFIGURING THE AUTOLOADER After installing the autoloader hardware you are ready to set configuration options This chapter describes how to Access configuration options Set configuration options Check the setup ACCESSING CONFIGURATION OPTIONS APRIL 2005 With the 110L autoloader you use the operator panel to access configuration options or if your autoloader is equipped with the Ethernet option you can use the autoloader s web based remote management utility If you plan to use the remote management utility refer to Chapter 6 for information about accessing the utility and instructions for setting configuration options through the utility EXABYTE 1101 AUTOLOADER 23 CHAPTER 3 CONFIGURING THE AUTOLOADER USING THE OPERATOR PANEL The autoloader s operator panel includes a two line LCD and keypad see Figure 3 1 that allow you to interactively control autoloader operations Using the operator panel you can set autoloader options check operating statistics and diagnose errors Figure 3 1 Autoloader LCD and keypad Viewing the Status Scree
87. counter Name Current Count Total Cycles 73054 Total Pick Retries D Total Put Retries D Total PTE Retries D Total Rotate Retries O 4 Total Powerups 288 Figure 6 23 Remote management utility Library Statistics page Table 6 2 describes the information on this page Table 6 2 Library system statistics Total Cycles The number of times the robot has picked a cartridge and placed it in a slot or the tape drive Total Pick Retries The number of times the robot retried picking a cartridge Total Put Retries The number of times the robot retried placing a cartridge Total PTE Retries The number of times the robot performed a position to element PTE retry Total Rotate Retries The number of times the robot retried rotating on the wrist axis Total Powerups The number of times the autoloader has been power cycled a Cumulative over the life of the autoloader Viewing Bar Code Label Statistics To view bar code label statistics 1 Click on Info at the top of the page 2 Click on Library information 3 Click on Statistics APRIL 2005 EXABYTE 110L AUTOLOADER 97 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 4 Click on Bar Code Label Statistics A page similar to Figure 6 24 appears 7 7 O Configure Access Info Maintenance a Counter Name Current Count Total Scans 26356 Total Scan Retries 167 Total Scan Failures 4 Scan Retry Rate 0 635 Info Library Statistics Bar Code Label
88. ctions Console Note Control mode settings remain through power cycles The robot control modes are described in Table 4 1 Table 4 1 Robot control modes SCSI SCSI is the standard operating mode and the default setting for the autoloader When the autoloader is operating in SCS mode the motion of the robot is controlled by application software running on the host computer Note An application can issue commands to the autoloader regardless of the control mode However the autoloader must be in SCSI mode for the application to control robot motion In Sequential mode no autoloader application is required to control robot motion The autoloader s internal firmware instructs the robot to pick all cartridges sequentially from the first cartridge in the magazine through the last cartridge in the fixed slots or the last data cartridge slot specified by the Max Addressable Slot option as described on page 40 and process them in the tape drive When the autoloader is operating in Remote mode you control the motion of the robot by issuing commands from the autoloader s remote management utility see Chapter 6 Note You can monitor autoloader operation through the remote management utility without setting the autoloader to Remote mode You only need to use Remote mode when you want to control robot motion from the remote management utility When the autoloader is operating in LCD mode you control the motion of the robot by is
89. cycles Element index Number af cycles 5 TestPick Put_ Figure 6 37 Remote management utility Pick Put Diagnostics page 5 Specify the location of the cartridge in the Element Index box See page 58 for element index number assignments 6 Specify the number of cycles for the test 7 Click on the Test Pick Put button Note To stop a test in progress click on the Stop button 8 When finished return the autoloader to its original control mode Continuously Cycling an Axis To test a robot axis 1 Set the autoloader s control mode to Remote see page 78 2 Click on Maintenance at the top of the page 3 Click on Perform library diagnostic tests EXABYTE 110L AUTOLOADER 113 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 4 Click on Continuously cycle an axis A page similar to Figure 6 38 appears Configure Access Info Maintenance Maintenance Library Diagnostics Axis Select an axis and the number of cycles Ay Avis Wrist Picker Number af cycles 5 Test Axis Figure 6 38 Remote management utility Axis Diagnostics page 5 Click on the radio button next
90. d ENV 50204 1995 Electromagnetic Compatibility EMC Part 4 Testing and Measurement Techniques Part 3 Radiated Radio Frequency Immunity The autoloader will continue to operate without error while being exposed to an electromagnetic field of 3V m ELECTRICAL FAST TRANSIENT EFT BURST IMMUNITY The autoloader complies with EN 61000 4 4 1995 Electromagnetic Compatibility EMC Part 4 Testing and Measurement Techniques Section 4 Electrical Fast Transient Burst Immunity The autoloader will continue to operate without error when exposed to EFT of 1 000 V on the AC power ports and 500 V on the I O ports SURGE IMMUNITY The autoloader complies with EN 61000 4 5 1995 Electromagnetic Compatibility Part 4 Testing and Measurement Techniques Section 5 Surge Immunity The autoloader will continue to operate without error after being subjected to surges up to 2 000 V EXABYTE 110L AUTOLOADER 159 APPENDIX AUTOLOADER SPECIFICATIONS 160 CONDUCTED RADIO FREQUENCY FIELD IMMUNITY The autoloader complies with EN 61000 4 6 1996 Electromagnetic Compatibility EMC Part 4 Testing and Measurement Techniques Section 6 Conducted Radio Frequency Immunity The autoloader will continue to operate without error while being exposed to a field of 3 V The field is 80 amplitude modulated AM with a 1 KHz signal VOLTAGE DiPs INTERRUPTIONS AND VARIATIONS IMMUNITY The autoloader complies with EN 61000 4 11 1994 Electrom
91. der and tape drive are not being used by any host then reset the autoloader see page 55 If the error persists the robot may need to be replaced Contact your service provider Open the door and remove the magazine Look for anything that might be obstructing the robot along its reach axis Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If the error persists contact your service provider EXABYTE 110L AUTOLOADER 137 CHAPTER 8 TROUBLESHOOTING AND ERROR CODES Table 8 1 Autoloader error codes continued W axis failed home The Open the door and remove the magazine Look for anything autoloader could not move the that might be obstructing the wrist axis rotation robot to the home position on the Make sure the autoloader and tape drive are not being used wrist axis by any host then reset the autoloader see page 55 Wrist front sensor failed The If the error persists contact your service provider autoloader could not determine the position of the robot on the wrist axis Wrist back sensor failed The autoloader could not determine the position of the robot on the wrist axis No label The bar code scanner This error appears on the Label Information screen could not read the bar code label f the cartridge has a label reposition or replace it see because there was no label on the page 14 cartridge or the label was unreadable Appl
92. dge 1 or not 0 Valid Indicates whether the Occupied field is accurate 1 or is questionable 0 Accessible Indicates whether the tape drive is accessible 1 or not 0 The tape drive is accessible if it is installed in the drive bay and there is no cartridge loaded inside the drive Note This field applies only to tape drives For all other elements the value Is O Present Indicates whether the tape drive or magazine is installed 1 or not 0 Note If the element references a slot this flag indicates whether the magazine is installed Label Valid If the element contains a cartridge whose bar code label has been scanned the Label field contains the bar code label contents The Valid field indicates whether the Label field is valid 1 or not Label Error Indicates if the bar code scan was successful 0 or displays an error condition 60 The bar code scanner could not read the bar code label because there was no label on the cartridge 62 The bar code scanner could not read the label because the magazine is not present 64 The bar code scanner could not read the label because the label checksum is bad Sndvol Match Indicates whether the cartridge label matched the template sent with the last SCSI Send Volume Match SEND VOLUME TAG command 1 or not 0 Source Displays the index of the last storage element from which the cartridge was moved If the Source displays 255 the cartridge
93. displayed See Element page 58 for element index number assignments P Present The tape drive or magazine is installed 1 or not 0 O Occupied The element contains a cartridge 1 or not 0 V Valid The Occupied field is accurate 1 or is questionable 0 T Type Indicates the type of element s cartridge slot d tape drive r robot A Accessible The tape drive is accessible 1 or not 0 The tape drive is accessible if it is installed in the drive bay and there is no cartridge loaded inside the drive Note This field applies only to tape drives For all other elements the value Is O Label If the element contains a cartridge whose bar code label has been scanned the Label field contains the bar code label contents Label Valid The Label field is valid 1 or not Label Error Displays if the bar code scan was successful or displays an error condition 60 The bar code scanner could not read the bar code label because there was no label on the cartridge 62 The bar code scanner could not read the label because the magazine is not present 64 The bar code scanner could not read the label because the label checksum is bad Element Address The SCSI element address Host The SCSI ID of the host that has reserved the element if it is reserved If the element is not reserved this field is O Reserved Indicates whether the element is reserved by a host Reserve ID The
94. e APRIL 2005 Open the door and manually eject the cartridge from the tape drive see page 56 Or redirect the robot to another source location If the error persists contact your service provider Open the door and remove the magazine Lookfor anything that might be obstructing the gripper or the robot s path along the reach axis Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If there are no obstructions and the error persists the robot may need to be replaced Contact your service provider Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If the error persists the bar code module may need to be replaced You may need to supply a diagnostic listing you may need new firmware Contact your service provider Open the door and remove the magazine Look for anything that might be obstructing the gripper or the robot s path along the reach axis Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If there are no obstructions and the error persists the robot may need to be replaced Contact your service provider Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If the error persists the robot may need to be replaced Contact your service provider Make sure the autoloa
95. e 3 Drive 4 Drive 2 Drive 3 and Drive 4 are not applicable Viewing the Cartridge Inventory The Library Inventory page allow you to view information the autoloader maintains for each element See page 67 for information about the autoloader s cartridge inventory To view the cartridge inventory 1 Click on Info at the top of the page 2 Click on Library information 3 Click on Inventory A page similar to Figure 6 28 appears Configure Access Info Maintenance Info Library Inventory Label Label Element Reserve SendVvol 4 Element POVTA Label valid Errori Address Host Reserved ID Match Warning 1 1 1 1 s 0 A amp AODO0O01L1 1 1 D Ma 2 l i i s 0000211 1 2 D Ma 3 l i i s A00003L1 1 3 D Ma 4 1 1 1 s 0 ADOO04L1 1 4 D Ma 5 l i i s A00005L1 1 5 D Ma amp l i i s ADOOO6L1 1 amp D Ma Y l i i s ACOOOFL1 1 n D Ma 8 l i i s AODOOSL1 1 8 D Ma a 1 1 1 s 0 ACOOOSL1 1 a D Ma 10 1 1 1 s 0 CLMAOi1Li1 1 10 D Ma a2 l 0 1 d 1l a2 D Ma 86 10 1770 86 D Ma Figure 6 28 Remote management utility Library Inventory page PRODUCT MANUAL 1014250 102 VIEWING INTERFACE AUTOLOADER AND TAPE DRIVE INFORMATION Table 6 7 describes the information on this page Table 6 7 Inventory fields The index of the element for which the information is being
96. e additional information about the autoloader Exabyte 110L Autoloader Exabyte 110L Autoloader Quick Start Guide 1014251 gt Installing an Exabyte 221L Library or 110L Autoloader into a Rack 1014257 Exabyte 110L and 221L SCSI Reference 1014275 Exabyte Bar Code Label Specification for LTO Ultrium Cartridges 1004080 gt Installing or Replacing a Tape Drive in an Exabyte 110L 221L or 221L FC 1006159 IBM T400 T800 Ultrium Tape Drives See the IBM web site at www storage ibm convtape lto oem index html to locate documentation and support information for IBM LTO Ultrium tape drives Standards gt Information Technology SCSI Primary Commands 2 SPC 2 ANSI INCITS 351 2001 gt Information Technology SCSI 3 Primary Commands SPC ANSI INCITS 301 1997 gt Information Technology SCSI Parallel Interface 3 SPI 3 ANSI INCITS 336 2000 gt Information Technology SCSI Parallel Interface 2 SPI 2 ANSI INCITS 302 1998 gt Information Technology SCSI Architecture Model 2 SAM 2 ANSI INCITS 366 2003 1014250 ABOUT THIS MANUAL gt Information Technology SCSI Stream Commands 2 SSC 2 ANSI INCITS 380 2003 gt Information Technology SCSI 3 Medium Changer Commands SMC ANSI INCITS 314 1998 ANSI SCSI 3 Fast20 Parallel Interface Fast 20 X3 277 1996 gt ANSI High Performance Serial Bus ANSI IEEE 1394 1995 gt Information Technology Serial Bus Protocol 2 SBP 2 ANSI I
97. e in the tape drive since the first power on Total Reloads The number of times the autoloader retried placing a cartridge in the tape drive since the first power on Total Pick Retries The number of times the autoloader retried picking from the tape drive since the first power on Viewing Sensor Readings To view autoloader sensor readings 1 Click on Info at the top of the page 2 Click on Library information 3 Click on Sensors A page similar to Figure 6 27 appears 10142 100 PRODUCT MANUAL 50 Table 6 6 Sensors VIEWING INTERFACE AUTOLOADER AND TAPE DRIVE INFORMATION Configure Access Info Maintenance Info Library Sensors Sensor Name Current Value Door Locked Door Closed 1 Door Closed 2 Ay 1 1 1 Cartridge Seated D Reach Position 2 Magazine 1 Present 1 Magazine 2 Present 0 EEPort Present 0 EEPort Locked 0 X Axis Home 0 AxIS EOT 0 Wrist Back 1 Wrist Front 0 Drive Bay 1 Occupied 1 Drive Bay 2 Occupied N A Drive Bay 3 Occupied N A Drive Bay 4 Occupied N A Fan Good 1 1 1 1 1 Figure 6 27 Remote management utility Library Sensors page Table 6 6 describes the information on this page Sensor Description Door Locked The door is locked 1 or unlocked 0 Door Closed 1 The first door sensor is on 1 or off O Door Closed 2 The second door sensor is on 1 or off Cartridge Seated A cartridge is seated in the robot 1 or the robot
98. e installation EXABYTE 1101 AUTOLOADER 9 CHAPTER 2 INSTALLING THE AUTOLOADER UNPACKING THE AUTOLOADER No special tools are required for unpacking the autoloader Save all the original packing materials including the accessory box in case you need to ship or move the autoloader later To unpack the autoloader 1 Remove the autoloader from the packing materials 2 Grasp the autoloader s door at the top and pull it open as shown in Figure 2 1 Figure 2 1 Opening the autoloader s door 3 From inside the door remove the magazine by grasping the handle shown in Figure 2 2 and pulling the magazine straight out 4 Remove the robot shipping brace from the magazine as shown in Figure 2 2 Magazine handle Shipping brace Figure 2 2 Removing the robot shipping brace 10 PRODUCT MANUAL 1014250 OBTAINING ACCESSORIES AND EQUIPMENT OBTAINING ACCESSORIES AND EQUIPMENT Make sure that you have all the accessories and equipment for autoloader operation as indicated in Table 2 1 Many of these items are included in the autoloader accessory box If necessary you can purchase items from Exabyte see page iv Table 2 1 Accessories and equipment for installation and operation Accessories and Equipment Power Cord Two power cords may be provided with the autoloader one for use in the US and Canada and one for use in Europe If you plan
99. e page 64 determine whether you have the latest version check the Exabyte web site at ww w exabyte com TAPE DRIVE OPERATION PROBLEMS If you have been successfully operating the application software and autoloader in the past but are now experiencing problems reading and writing data check the following v Cartridge type Use the appropriate LTO Ultrium cartridges for your tape drive see page 13 v Write protect switch If you are writing data make sure the cartridge is write enabled see page 14 v Cartridge age If the cartridge has been in use for a long time or if it has been used frequently try using a new cartridge v Cleaning Clean the tape drive as described on page 53 ADVANCED TROUBLESHOOTING If you report a problem to Exabyte Technical Support you may be asked to create a diagnostic listing To create a diagnostic listing you can use the autoloader s serial port and Console interface program or you can use the optional Ethernet port and an FTP utility For more information about how to create diagnostic listings see page 124 To create diagnostics listings for the tape drive use LTO Tool available at www exabyte com see page 132 To report a problem to Exabyte Technical Support see page iv APRIL 2005 EXABYTE 110L AUTOLOADER 135 CHAPTER 8 TROUBLESHOOTING AND ERROR CODES ERROR CODES This section describes the error codes that can appear on the autoloader s operator panel and provides cor
100. ed new firmware or a new controller card W Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 140 Flash erase fail The autoloader is unable to erase the flash EEPROM 141 Flash program fail The autoloader is unable to program the flash EEPROM 142 Checksum miscompare The flash EEPROM checksum was bad 143 Invalid header data The flash EEPROM header was invalid 144 Can t program RRC card The RRC code load failed If the error persists contact your service provider PRODUCT MANUAL 1014250 140 FRROR CODES Table 8 1 Autoloader error codes continued 194 All slots are full The robot could not find an empty cartridge slot All slots are empty The robot could not find a cartridge to pick in Demo mode Robot full before command The robot all slots and the drive contain a cartridge when an Initialize Element Status command was requested Tape in drive A cartridge is already loaded in the tape drive X axis does not move The robot could not move along the horizontal axis 201 X axis has failed home The robot could not return to the home position along the horizontal axis X axis position sensor failed The autoloader could not complete a move along the horizontal axis X axis EOT fail The autoloader could not detect the end of travel sensor on the horizontal axis X axis home sensor fail The
101. eds cleaning 1 or not 0 Cart Status Displays the status of the cartridge if any in the tape drive Empty Unloading Ready No Tape Ready Tape Out Loading Error Ready Tape Clean Drive Reading No Comm Writing Cleaning Tape in Motion Unknown Displays the data format of the cartridge currently in the tape drive Warning Indicates if the drive is free of errors 0 or displays an error code For information about LTO Ultrium error codes refer to the LTO Ultrium tape drive documentation available from IBM Corporation or visit www storage ibm com Indicates whether a drive is not installed 0 or is installed 1 Access Indicates if the drive is not present or there is a tape inside the drive 0 or the drive is present and there is no tape inside the drive 1 Occupied Indicates whether there is no cartridge loaded in the tape drive 0 or a cartridge is loaded in the tape drive 1 Occup Valid Indicates whether the door has been opened or some other interruption has Occupied Valid occurred so that the occupied information may not be reliable 0 or the occupied information is reliable 1 APRIL 2005 EXABYTE 110L AUTOLOADER 71 CHAPTER 5 VIEWING AUTOLOADER INFORMATION NOTES 72 PRODUCT MANUAL 1014250 APRIL 2005 6 USING THE REMOTE MANAGEMENT UTILITY If your autoloader is equipped with the Ethernet option you can use the autoloader s remote management utility to set configuration options view aut
102. emarks of their respective owners 1014250 Revision A Revision Date Description A March 2005 Initial release Replaces 1011618 NOTE The most current information about this product is available at Exabyte s World Wide Web site www exabyte com PRODUCT MANUAL 1014250 PRODUCT WARRANTY CAUTION AY Caution FCC NOTICE INDUSTRY CANADIAN NOTICE PER ICES 003 EUROPEAN NOTICE BUREAU OF STANDARDS METROLOGY AND INSPECTION BSMI TAIWAN APRIL 2005 The Exabyte 110L Autoloader is warranted to be free from defects in materials parts and workmanship and will conform to the current product specification upon delivery For the specific details of your warranty refer to your sales contract or contact the company from which the autoloader was purchased The warranty for the autoloader shall not apply to failures caused by gt Physical abuse or use not consistent with the operating instructions or product specifications Repair or modification by any one other than Exabyte s personnel or agent in a manner differing from the maintenance instructions provided by Exabyte gt Removal of the Exabyte identification label s gt Physical abuse due to improper packaging of returned autoloader If problems with the autoloader occur contact your maintenance organization do not void the product warranty by allowing untrained or unauthorized personnel to attempt repairs Returning the autoloader in unauthorized pack
103. eration Important If you plan to use automatic cleaning make sure that you have installed a cleaning cartridge in the cleaning cartridge slot location see page 15 If your autoloader software has a cleaning option be sure to turn that option OFF Note You do not have to use the autoloader s Autoclean option to clean the tape drive You can choose from several other cleaning methods including using your software s cleaning function and using commands available through the operator panel See page 53 for information about these cleaning alternatives Setting up automatic tape drive cleaning involves three procedures gt Activating the cleaning slot gt Setting the number of cleaning cycles Enabling the Autoclean option Activating the Cleaning Slot Activating the Clean Slot option designates the right most fixed cartridge slot closest to the tape drive as a permanent storage location for a cleaning cartridge Note If you change the Max Addressable Slot option see page 40 the location of the cleaning slot changes The cleaning cartridge slot if used is always the highest storage element address enabled For example if you change the Max Addressable Slot option to 8 then the cleaning slot will be 8 For more information on storage element addresses see page 58 To activate the Clean Slot option 1 Ifthe security option has been enabled disable it see page 42 2 Change the control mode to LCD see page 46
104. ese libraries changing the emulation mode may allow these applications to support the 110L Note If you change the emulation mode you will need to reboot your host computer so that it recognizes the new emulation mode To change the emulation mode 1 Ifthe security option has been enabled disable it see page 42 2 Press to display the menus or return to the top of the menu selections Press the down arrow key until SCSI Menu appears then press ENTER 3 Press the down arrow key until Emulation Mode appears as shown below This screen shows the current mode 5 Use the up or down arrow key to select an emulation mode then press ENTER Select EXB 210 if your software supports the Exabyte 210 library select Exabyte 430 if your software supports the Exabyte 430 select EXB 480 if your software supports the Exabyte 480 library EXABYTE 1101 AUTOLOADER 35 CHAPTER 3 CONFIGURING THE AUTOLOADER 36 SETTING UP AUTOMATIC TAPE DRIVE CLEANING The Autoclean option enables the autoloader to automatically perform tape drive cleaning without operator intervention When Autoclean is enabled the autoloader monitors the cleaning requirements of the tape drive When the drive indicates a Needs Cleaning status the robot removes the cleaning cartridge from its slot and inserts it into the tape drive After the cleaning cycle is complete the robot returns the cleaning cartridge to its slot and resumes op
105. f Used Max slots being used and you are using fewer than the full number of slots Addressable Slot in the autoloader If your software does not monitor the number of Option on slots you do not need to set this option By default the autoloader page 40 reports 10 slots 28 PRODUCT MANUAL 1014250 SETTING CONFIGURATION OPTIONS Table 3 3 Autoloader configuration options continued Configuration a Security LCD Security By setting LCD security you prevent unauthorized personnel from Setting up disrupting the operation of the autoloader through the operator Autoloader panel Security on page 41 SETTING SCSI CONFIGURATION OPTIONS This section describes how to gt Set SCSI IDs for the autoloader and tape drive gt Set SCSI parity checking Setting the SCSI IDs The autoloader and its tape drive are independent SCSI devices that can be attached to the same SCSI bus or to separate SCSI buses Each device attached to a SCSI bus must have a unique SCSI ID within that bus Because you may have multiple buses the autoloader does not check for duplicate SCSI IDs Make sure you do not assign duplicate IDs within a bus To view and change the SCSI IDs 1 Ifthe security option has been enabled disable it see page 42 2 Press to display the menus The first menu item to appear is Cartridge Inventory 3 Press the down arrow key until SCSI Menu appears The SCSI Menu screen shows the
106. g material To avoid damaging the autoloader and voiding your warranty be sure to use the Caution original shipping materials or replacement materials obtained from your vendor when repacking and shipping the autoloader Do not use the shipping carton and packing materials to ship items other than an autoloader A Warnin The autoloader weighs 42 pounds 19 kg Most of the weight is toward the back of 5 the autoloader To pack the autoloader 1 Secure the robot with the robot shipping brace as follows a Remove the magazine from the autoloader b Place the robot s shipping brace inside the magazine so it is centered vertically and horizontally as shown in Figure 9 3 Install the magazine in the autoloader so that the cut out in the shipping brace fits around the robot APRIL 2005 EXABYTE 110L AUTOLOADER 145 CHAPTER 9 SHIPPING THE AUTOLOADER d Close the autoloader door a Pa shipping brace Figure 9 3 Installing the robot shipping brace in the magazine 2 Insert the empty accessory box or filler tube if your autoloader did not come with an accessory box into the autoloader box as shown in Figure 9 4 Important If you are shipping the autoloader for repair do not include the accessories 3 Place the antistatic bag over the autoloader and place the autoloader into the cushion at the bottom of the box 146 PRODUCT MANUAL 1014250 A
107. ge 42 2 Press to display the menus or return to the top of the menu selections Press the down arrow key until SCSI Menu appears on the screen then press ENTER 3 Press the down arrow key until SCSI Parity appears as shown below This screen shows whether parity is enabled 1 or disabled 0 4 5 Use the up or down arrow key to select 1 to turn parity checking on or 0 to turn parity checking off then press ENTER The screen shows the new setting PRODUCT MANUAL 1014250 SETTING CONFIGURATION OPTIONS SETTING ETHERNET CONFIGURATION OPTIONS If your autoloader includes the Ethernet option you can connect to the autoloader s Ethernet interface to remotely monitor and manage operation upgrade firmware and create diagnostic listings Instructions for connecting the autoloader to Ethernet are provided on page 19 For information about using the autoloader s remote management utility see Chapter 6 Configuring the autoloader s Ethernet interface typically involves specifying the autoloader s IP address subnet mask and gateway address The IP address is used to route information from the autoloader to the server You can choose between dynamic server assigned or static user assigned addressing for the IP address The subnet mask is used to route information to designated devices within the network The gateway address allows information to be routed outside the subnet You can also view and
108. gement capability If your autoloader is equipped with the Ethernet option you can use the autoloader s built in remote management utility and a standard web browser to set configuration options view autoloader information monitor and manage operation over an Ethernet network Note Your autoloader may include Exabyte Library Monitor software on CD Exabyte Library Monitor is an older program for remote monitoring that has been replaced by the autoloader s built in Remote Management utility The Remote Management utility is available with the latest firmware on autoloaders that include the Ethernet option You can download the latest firmware from Exabyte s web site www exabyte com Instructions for upgrading autoloader firmware are provided on page 124 Standalone or rack mount configuration The autoloader is designed to operate as a standalone unit or in a standard 19 inch rack If desired you can mount two Exabyte 110L autoloaders side by side on a single rack shelf Rack mounting kits are available from Exabyte 1014250 AUTOLOADER COMPONENTS AUTOLOADER COMPONENTS The following sections describe the autoloader s front panel internal and back panel components FRONT PANEL COMPONENTS Figure 1 1 shows the autoloader s front panel components Figure 1 1 Front panel components Operator Panel LCD and Keypad The operator panel includes a keypad and a two line 32 character liquid crystal display L
109. hange the numbers Then press ENTER The autoloader begins the demo and displays status messages If you want to stop a demo in progress press ESCAPE ISSUING AUTOLOADER COMMANDS You can use the commands available through the Command Menu to perform isolated autoloader functions such as positioning the robot or moving a cartridge Exercises available through the Command Menu can also be used to troubleshoot autoloader hardware problems Refer to the diagram on page 58 for the element indexes These numbers correspond to autoloader components and are necessary for some commands To use autoloader commands 1 ps PRODUCT MANUAL If necessary disable security see page 42 Change the control mode to LCD see page 46 Press to display the menus Press the down arrow key until Command Menu appears gt Command Menu Press ENTER The LCD displays the first command Move Cartridge Use the up or down arrow keys to select one of the commands described in the following table then press ENTER When the command is finished the screen displays a status message Press to return to the Command Menu or to stop a command in progress 1014250 PERFORMING HARDWARE EXERCISES Table 4 4 describes the commands that are available from the Command menu Table 4 4 Autoloader commands Move Cartridge The robot moves a cartridge from one location to another Specify the source and destination for the
110. he following information gt A bar B under the element number indicates that a cartridge is stored in that element Ablank space indicates that no cartridge is stored in that element gt A dash indicates that the slot is not usable because it is beyond the value set for the Maximum Addressable Element see page 40 gt A question mark indicates that the Occupied flag for that element is not valid 3 To view information about a specific element use the left and right arrow keys to move across the columns An underline indicates the currently selected element for example 1 4 After you select an element press to display the Index and Type information for the element Use the up and down arrow keys to scroll through the fields 1014250 68 PRODUCT MANUAL 0 VIEWING THE CARTRIDGE INVENTORY Table 5 3 provides a description of each field in the cartridge inventory Table 5 3 Cartridge inventory field descriptions Cartridge Inventory Description Field Index Lists the index of the element for which the information is being displayed See page 58 for the element index number assignments Indicates the type of element Type Cartridge slot Tape drive Robot Warning Displays O if there are no failures or errors associated with this element or displays an error code See Chapter 8 for a list of error codes and corrective actions Occupied Indicates whether the element contains a cartri
111. he test 7 Click on the Test Solenoid button Note To stop a test in progress click on the Stop button 8 When finished return the autoloader to its original control mode ISSUING TAPE DRIVE COMMANDS You can issue the following commands to the tape drive gt Clean a tape drive Cleans the tape drive by inserting a cleaning cartridge into the drive and removing the cartridge when the cleaning is finished gt Unload a tape drive Unloads a cartridge from the tape drive Cleaning the Tape Drive If the tape drive requires cleaning and you are not using the autoloader s Autoclean option see page 90 you can issue a command to clean the tape drive using a cleaning cartridge stored in the autoloader To use this cleaning method make sure that you have gt Installed a cleaning cartridge in the appropriate slot See page 15 Activated the cleaning cartridge slot See page 90 gt Specified the number of cleaning cycles available on the cleaning cartridge oee page 90 Turned off the Autoclean Option See page 90 EXABYTE 110L AUTOLOADER 115 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY To clean the tape drive 1 Set the autoloader s control mode to Remote see page 78 2 Click on Maintenance at the top of the page Click on Run individual tape drive commands C2 Click on Clean a tape drive A page similar to Figure 6 40 appears A 7 7 O Configure Access Info Maintenance Maintena
112. host computer This information can be used by support personnel to troubleshoot incidents with the autoloader Note These instructions assume you are using HyperTerminal a communications package available with Microsoft Windows If desired you can use a different terminal emulation software package To create a diagnostic listing via Console 1 Access Console by following the steps on page 125 2 Type dump and press Enter 3 Select the Transfer menu then select Capture Text 4 Inthe Capture Text screen enter the path and filename for the ASCII text file and press Enter 5 Press Enter again to start transferring the ASCII text file 6 When the transfer is complete select the Transfer menu then select Capture Text and Stop EXABYTE 110L AUTOLOADER 129 CHAPTER 7 MAINTENANCE 130 VIEWING THE LCD SECURITY PASSWORD VIA CONSOLE You can view the password for LCD security described on page 41 from the Configuration Information screen in the Console interface To view the LCD security password 1 Access Console by following the steps on page 125 2 Type config and press Enter The Configuration Information screen appears as shown in Figure 7 7 The password appears next to the LCD password field Configuration Information 1 Boot Uersion 1 8 2 No POST 8 RRC Code in Robot 18 1 3 Inquiry String Exabyte 110L RRC Embedded 18 1 3 Clean Slot None Serial Number 99999999 Check KPOS Sensor yes LCD Password
113. iagnostic listing also called a dump via FTP A diagnostic listing is created when you use an FIP utility to send a copy of the autoloader s diagnostic buffer to a host computer This information can be used by support personnel to troubleshoot incidents with the autoloader To create a diagnostic listing via FTP 1 Connect to the autoloader s FTP interface by following the instructions on page 130 2 Make sure the FIP file transfer type is set to ASCII 3 Use the FTP command for your utility to get the diagnostic listing For example issue get libtrace txt 4 If necessary specify a destination location path and filename for the diagnostic listing UPGRADING TAPE DRIVE FIRMWARE AND CREATING DIAGNOSTIC LISTINGS USING LTO TOOL A Caution To upgrade firmware and create diagnostic listings for the LTO tape drive download LTO Tool from www exabyte com LTO Tool allows you to upgrade firmware and perform diagnostics over the autoloader s SCSI bus Refer to the readme file provided with the program for installation instructions Refer to the program s online help for instructions on performing upgrades and diagnostics You can obtain new tape drive firmware from Exabyte Technical Support see page iv or you can download new firmware at www exabyte com Do not upgrade firmware unless Exabyte Technical Support has advised you to do so If performed improperly the upgrade procedure can render your tape drive inoperable C
114. icable only if the bar code scanner is installed If the label does not contain a checksum character make sure the Verify Barcode Checksums option is off see page 39 If the error persists contact your service provider Not present The bar code This error appears on the Label Information screen scanner could not read the f necessary install the magazine or tape drive code label because the designated element is not present Applicable only if the bar code scanner is installed Bad label checksum The bar This error appears on the Label Information screen code scanner could not read the f the label does not contain a checksum character make label because of a problem with sure the Verify Barcode Checksums option is off see the checksum character page 39 Applicable only if the bar code e Check the label for damage and replace the label if scanner is installed necessary see page 14 Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If the error persists contact your service provider Mbus failed The robot Make sure the autoloader and tape drive are not being used command processor experienced by any host then reset the autoloader see page 55 an error If the error persists the robot may need to be replaced Contact your service provider Front door is open The door was Close and lock the door open at an invalid t
115. ield as desired 7 Click on the Change button The changes take effect Setting Up Autoloader Door LCD Security If you want to restrict access to the autoloader you can set a password that users must enter at the operator panel before the door can be opened or configuration options can be changed from the operator panel See page 41 for more information about LCD security Enabling the Door LCD Password To enable a door LCD password 1 Click on Configure at the top of the page 2 Click on Configure the library EXABYTE 110L AUTOLOADER 87 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 3 Click on Configure library Door LCD security A page similar to Figure 6 14 appears fo Configure Access Info Maintenance Configure Library Door Password Remote Manager Password Restrict access to the library by requiring a password to unlock the front door access the menus Daoar LCD Password Door LCD Password again Figure 6 14 Remote management utility Door LCD Password Configuration Enable page gt P If necessary enter the remote manager password see page 89 Enter a numeric password for unlocking the door and using the LCD up to 3 digits Re type the password to confirm it m Click on the Change button The password takes effect Disabling the Door LCD Password To disable the door LCD password N Q9 appears fo Click
116. ii 1014250 firmware upgrading via Console 128 to 129 upgrading via FIP 131 viewing code level 64 fixed cartridge slots 6 flash code See firmware front panel components 3 FTP connecting to interface 130 setting user name and password 34 to 35 using to create diagnostic listing 132 using to upgrade firmware 131 G gateway address 32 gripper See robot H humidity specifications 154 HyperTerminal using to access Console 126 IDs See SCSI IDs indexes See element indexes INQUIRY data 67 installation connecting the power cord 20 connecting to SCSI 17 to 19 environment 13 equipment for 11 to 12 installing magazine 16 powering on the autoloader 20 preparing and installing cartridges preparing for 12 rack mounting 13 verifying the hardware setup 21 4 to 6 13 to 16 internal components IP address 32 APRIL 2005 INDEX K keypad description 23 using 24 to 25 laser safety standards 158 LCD See operator panel LCD control mode 46 Library Monitor See Exabyte Library Monitor software LTO Ultrium tape drive See tape drive LVD SCSI 2 6 17 magazine description 5 element numbering scheme 58 installing cartridges 16 installing in autoloader 16 maintenance cleaning autoloader 124 creating diagnostic listings 124 to 132 replacing tape drive 121 to 124 upgrading firmware 124 to 132 Max Addressable Slot option description 28 setting 40 when used with cleaning cartridge 36 menus See
117. ime or the Reset the autoloader see page 55 door sensor is malfunctioning If the error persists the solenoid or door sensor may need to be replaced Contact your service provider 138 PRODUCT MANUAL 1014250 FRROR CODES Table 8 1 Autoloader error codes continued Stepper Move Fail T he firmware Make sure the autoloader and tape drive are not being used failed to complete a stepper move Unoccupied drive bay A tape drive is not installed in the drive bay Internal S W error Firmware error Interface disabled The autoloader was not in the correct control mode when the operator sent a command Command aborted A diagnostic command was aborted by the operator Drive removed The tape drive was removed while the autoloader was powered on Drive not present A move was requested to a drive that is not installed Check cleaning tape A drive cleaning operation failed because the drive did not unload the cleaning cartridge within a reasonable amount of time or it unloaded the cartridge too soon Drive comm failed The autoloader is unable to communicate with the tape drive Drive comm timeout The autoloader is unable to communicate with the tape drive APRIL 2005 by any host then reset the autoloader see page 55 If the error persists contact your service provider Install the tape drive If the error persists contact your service provider Make sure the autoloader and ta
118. in that element has not been moved since the last reset Address Displays the SCSI element address Reserved Indicates whether the element is reserved by a host 1 or not 0 Rsv Host ID Displays the SCSI ID of the host that has reserved the element if it is reserved APRIL 2005 EXABYTE 1101 AUTOLOADER 69 CHAPTER 5 VIEWING AUTOLOADER INFORMATION Table 5 3 Cartridge inventory field descriptions continued Cartridge Inventory Description Field Reserve ID Displays the ID that the element is reserved under This is a number assigned by a host when the reservation was made If there is no reservation the Reservation ID and Host ID columns display 0 Displays the distance the robot must move along the X axis to the specified element location Indicates the direction the robot must face to access the element A value of O indicates the robot must face the front of the autoloader a value of 500 indicates the robot must face the back of the autoloader Total Puts Shows the number of times the autoloader placed a cartridge in the element If Drive Loads the element is a slot this field shows Total Puts since the last reset If the element is the tape drive it shows Drive Loads since the first power on Total Put Retries Shows the number of times the autoloader retried placing a cartridge in the Drive Reloads element If the element is a slot this field shows Total Put Retries since the last
119. index and Destination element index boxes See page 58 for element index number assignments 6 If the destination is the tape drive and you want the cartridge loaded into the drive check the Load tape drive box Important If you insert a data cartridge into the tape drive be aware that the drive will not automatically eject the data cartridge However if you insert a cleaning cartridge into the tape drive the cartridge will be ejected when the cleaning is finished 7 Click on the Move Cartridge button 8 When finished return the autoloader to its original control mode RUNNING DIAGNOSTIC TESTS You can perform the following diagnostic tests to check individual autoloader functions Continuously scan bar code labels The robot scans all of the cartridge slots gt Continuously pick and place a cartridge The robot takes a cartridge from a specified element and replaces it in the same location Continuously cycle an axis The robot moves on the specified axis X axis robot moves right and left Wrist robot rotates from front to back and Picker the robot s cartridge gripper moves in and out without a cartridge gt Continuously cycle a solenoid The solenoid that locks the door opens and closes EXABYTE 110L AUTOLOADER 111 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY Continuously Scanning Bar Code Labels To test bar code label scanning 1 2 C2 A Set the autoloader s c
120. ing the autoloader to the factory If you have a rack mounted autoloader continue with the following section If you have a standalone autoloader go to Packing the Autoloader on page 145 EXABYTE 1101 AUTOLOADER 143 CHAPTER 9 SHIPPING THE AUTOLOADER REMOVING THE AUTOLOADER FROM THE RACK If the autoloader is installed in a rack remove it as follows 1 From the back of the autoloader use a T 20 TORX driver to remove the three screws that secure the retention bracket to the rack shelf and autoloader as shown in Figure 9 1 Remove the bracket 2 227 57 A e QE GES ES 2c lt Figure 9 1 Removing the retention bracket 2 Ifthe autoloader is the only device on the rack shelf remove the blank panel from the empty side of the rack as shown in Figure 9 2 Blank panel 5 N jue qm Q 5 Figure 9 2 Removing the blank panel 1014250 PRODUCT MANUAL 144 PACKING THE AUTOLOADER 3 From the back slide the autoloader off of the rack shelf A Warnin The autoloader weighs 42 pounds 19 kg Most of the weight is toward the back of 5 the autoloader PACKING THE AUTOLOADER Use the original packing materials to pack the autoloader shipping containers robot packing piece and antistatic bag You will also need packing tape and bandin
121. is empty 0 Reach Position The robot fingers are closed 1 or open 2 Magazine 1 Present The magazine is installed 1 or removed 0 Magazine 2 Present The magazine is installed 1 or removed 0 Note The 110L contains only one magazine so this value is O EEPort Present The entry exit port caddy is installed 1 or removed 0 Note The 110L does not have an entry exit port so this value is EEPort Locked The entry exit port is locked 1 or unlocked 0 Note The 110L does not have an entry exit port so this value is O X Axis Home The robot is in the home position on the X axis 1 or not 0 X Axis EOT The robot is at the EOT end of travel position on the X axis 1 or not 0 Wrist Back The robot wrist position is toward the back of the autoloader 1 or not 0 APRIL 2005 EXABYTE 1101 AUTOLOADER 101 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY Table 6 6 Sensors continued Sensor Description Wrist Front The robot wrist position is toward the front of the autoloader 1 or not 0 Drive Bay 1 There is a drive installed in the drive bay 1 or the drive bay is empty 0 Occupied Drive Bay 2 N A Occupied Drive Bay 3 N A Occupied Drive Bay 4 N A Occupied Fan Good The autoloader and tape drive fans are operational 1 or have failed 0 The sensors are shown in the following order Autoloader Drive 1 Drive 2 Driv
122. ittent operation voltage surges and voltage spikes 152 PRODUCT MANUAL 1014250 ENVIRONMENTAL SPECIFICATIONS The power consumption of the autoloader varies depending on the function being performed as shown in Table A 4 Table A 4 AC power consumption AC true power Average While Idle 61 watts Average While Operating 88 watts Maximum While Operating 105 watts Average Heat Output While Operating 300 BTU hour Based on the AC true power consumption POWER CORD SPECIFICATIONS The autoloader is shipped with two power cords One for use in the US and Canada and one for use in Europe The US Canada power cord is a 2 1 meter 7 foot three conductor 18 AWG power cord for 120 volt use The power cord has a molded NEMA 5 15P male connector on one end and a molded IEC 320 EN60320 female connector on the other end The power cord is UL Listed and CSA Certified The European power cord is a 2 5 meter 8 2 foot three conductor power cord for 230 to 250 volt use The power cord has a CEE 7 Standard VII dual earthing male connector on one end and an IEC 320 C13 female connector on the other end The cordage is CENELEC HD 21 The power cord is VDE approved Requirements for International 220 VAC Power Cord If you plan to use the autoloader in a location other than the US Canada or Europe you must supply a power cord that meets the following specifications gt The power cord must have a grounded attachment plug of
123. led the autoloader is ready for operation If any cartridge is not properly installed the autoloader reports an error and the robot returns to the home position The time for this self test is measured from the time the door is closed and locked until the autoloader indicates Ready status The maximum time required for a self test is 21 seconds with no bar code scanner installed or with the POST Bar Code Scan option disabled see page 38 If the optional bar code scanner is installed and the POST Bar Code Scan option is enabled the autoloader scans all of the bar code labels Using this option increases the time for the self test by 18 seconds CARTRIDGE INVENTORY TIMES An application can issue a command to the autoloader to check all storage locations for cartridges Storage locations include the magazine slots and the fixed cartridge slots After checking the storage locations the autoloader updates its cartridge inventory EXABYTE 1101 AUTOLOADER 151 APPENDIX AUTOLOADER SPECIFICATIONS If the optional bar code scanner is installed and the autoloader scans the bar code labels on the cartridges the average cartridge inventory time is 30 seconds If the autoloader does not scan bar code labels the average cartridge inventory time is 14 seconds MOVE COMPLETE TIME Move complete time is measured from the time the autoloader receives a move command to the time the autoloader returns status to the initiator indicating that the m
124. les and creating diagnostic listings Emulation Setting an emulation mode is required if your application software Changing the Mode does not support a 110L but does support an Exabyte 210 430 or Emulation Mode 480 library on page 35 Automatic Tape Drive Cleaning Cleaning Slot These options allow you to set up automatic tape drive cleaning Setting up Cleaning Cycles Note To use automatic cleaning a cleaning cartridge must be Automatic Tape Aute installed see page 15 Drive Cleaning on page 36 Bar Code Scanning POST Bar Code You can set this option to cause the autoloader to automatically scan Setting Bar Code all bar code labels whenever the door is opened and closed or the Scanning autoloader is powered on By default this option is turned off Options on Note lf your autoloader does not include a bar code scanner the P 5 36 LCD shows N A after this option Verify Barcode This option instructs the autoloader to verify checksums on bar code Checksums labels By default this option is turned off Note If your autoloader does not include a bar code scanner the LCD shows N A after this option Number of Slots Used Max This option allows you to configure the autoloader so that it uses and Limiting the Addressable reports fewer slots than are physically present You can set this Number of Slots Slot option if your software application bases licensing on the number o
125. lose previously recorded data PRODUCT MANUAL 1014250 ISSUING AUTOLOADER AND TAPE DRIVE COMMANDS AY Caution Before resetting make sure the autoloader and tape drive are not communicating across the SCSI bus The reset may disrupt communications on the SCSI bus Resetting the Autoloader To reset the autoloader 1 Click on Maintenance at the top of the page 2 Click on Reset the library and or tape drives 3 Click on Reset the library A page similar to Figure 6 43 appears Configure Access Info Maintenance Maintenance Reset Library Remote Manager Password Reset Library Figure 6 43 Remote management utility Reset Library page 4 If necessary enter the remote manager password see page 89 5 Click on the Reset Library button The autoloader performs the reset operation Resetting the Tape Drive To reset the tape drive 1 Click on Maintenance at the top of the page 2 Click on Reset the library and or tape drives 3 Click on Reset a tape drive A page similar to Figure 6 44 appears 7 7 O Configure Access Info Maintenance Maintenance Reset Tape Drive Remote Manager Password Select the tape drive to be reset v 5 pi Reset Tape Drive Figure 6 44 Remote management utility Reset Tape Drive page APRIL 2005 EXABYTE 110L AUTOLOADER 119 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 4 If necessary enter the remote manager password see
126. lot The Count value indicates the number of slots in the entry exit port Note The 110L does not include an entry exit port so the Count value is Drive The element address of the tape drive The Count value indicates the number of tape drives in the autoloader Robot The element address of the robot The Count value indicates the number of robots Parity The setting for SCSI parity checking 1 0n O off When the parity option is on the autoloader checks all data coming across the SCSI bus for parity Parity Retries The number of times the autoloader will retry a SCSI phase after detecting a parity error Security Whether the autoloader s menus are password protected 1 protected 0 not protected Control Byte A Fibre Channel protocol parameter applicable to Fibre Channel libraries only TO Units A Fibre Channel protocol parameter applicable to Fibre Channel libraries only TO Value A Fibre Channel protocol parameter applicable to Fibre Channel libraries only Viewing Network Information To view network information 1 Click on Info at the top of the page 2 Clickon Interface information 3 Click on Network information A page similar to Figure 6 22 appears 7 7 O Configure Access Info Maintenance Info Interfaces Network T address OxOOD080000598 iactis HIP address 10 1 50 129 Figure 6 22 Remote management utility Network Interface
127. n During normal operation the Status screen appears on the LCD see the example below You can use this screen to monitor autoloader activities By default the Status screen displays the current operating status of the autoloader and tape drive Exabyte 110L DReady Notlape If a hardware error occurs an error code appears on the Status screen Refer to Chapter 8 for help in diagnosing and correcting errors You must correct the error before operation can continue 24 PRODUCT MANUAL 1014250 APRIL 2005 ACCESSING CONFIGURATION OPTIONS Using the Operator Panel Keys Use the operator keys described in Table 3 1 to perform the following actions Table 3 1 Operator key descriptions Move up down left or right through the menus and screens U Arrow keys ESCAPE Return to the previous menu or screen or cancel an operation without saving changes Select the item next to the screen arrow or accept a change Display the Status screen which shows autoloader status tape drive status and operator messages Display a menu of options for configuring the autoloader viewing information screens and issuing commands to the autoloader UNLOCKDOOR Stop robot operations and release the door s interlock mechanism The door can then be opened manually Reset the autoloader and tape drive OVERVIEW OF AUTOLOADER MENUS To access the autoloader s menus press on the keypad The first menu to appear is Cart
128. n 16 25 66 89 19 86 8 2 out BxC24B xC24B Header Rev 1 F2 3 1 out Bx312B x312B Compressed No Robot Card Load code as needed FLASH Type AMD compatible Figure 7 6 Console Flash screen 5 6 PRODUCT MANUAL In the Flash screen type loadimage and press Enter Use your terminal emulation software to specity the source location path and filename of the new firmware For Hyperlerminal follow these steps a Select the Transfer menu b Select Send File c In the Send File screen enter the path and file name of the firmware or click on the Browse button to locate the file Select XModem as the protocol d Click on Send 1014250 UPGRADING AUTOLOADER FIRMWARE AND CREATING DIAGNOSTIC LISTINGS A Caution APRIL 2005 The system initiates the firmware upgrade and displays its progress on the screen When the upgrade is successfully complete in about four to five minutes the autoloader automatically performs a power on reset Do not attempt to perform autoloader operations or power down the autoloader until after it automatically resets CREATING A DIAGNOSTIC LISTING VIA CONSOLE If you report a problem to Exabyte Technical Support you may be asked to create a diagnostic listing also called a dump via the Console interface A diagnostic listing is created when you use a terminal emulation program such as HyperTerminal to send an ASCII text copy of the diagnostic buffer from the autoloader to the
129. nce Tape Drives Clean 2 2 2 2 2 2 2 22 2 222 2 22 2 2 2 2 2 2 4 Figure 6 40 Remote management utility Tape Drive Cleaning page Click on the radio button next to D1 dh Click on the Clean button The robot places the cleaning tape in the tape drive After the cleaning is finished the robot returns the cleaning tape to its slot P Important If the tape drive ejects the cleaning cartridge immediately after loading it you need to replace the cleaning cartridge To order cleaning cartridges contact Exabyte see page iv 7 When finished return the autoloader to its original control mode Unloading the Tape Drive Under normal circumstances cartridges are automatically unloaded ejected from the tape drive However if a tape drive problem occurs that requires intervention you may need to unload a cartridge by issuing a command to the drive To unload the tape drive 1 Set the autoloader s control mode to Remote see page 78 2 Click on Maintenance at the top of the page 3 Click on Run individual tape drive commands 116 PRODUCT MANUAL 1014250 APRIL 2005 ISSUING AUTOLOADER AND TAPE DRIVE COMMANDS 4 Click on Unload a tape drive A page similar to Figure 6 41 appears ZZO Configure Access Info Maintenance EE papi Select the tape drive to be unloaded D1 Unload Maintenance Tape Drives Unload Oe ee eee Figure
130. ntenance Configure Interfaces Network FTP Change User Remote Manager Password Change the FTP user Original user Password New User fo Figure 6 7 Remote management utility Change FTP User Name page 6 If necessary enter the remote manager password see page 89 EXABYTE 1101 AUTOLOADER 81 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 02 8 Enter the current user name and password Note The factory default user name is anonymous and the password is Exabyte The user name and password are case sensitive Enter a new user name up to 16 characters Click on the Change button The change takes effect To change the FTP password 1 EA C2 gt B Click on Configure at the top of the page Click on Configure the interfaces Click on Configure the network interface Click on Configure FTP Click on Change the FTP password A page similar to Figure 6 8 appears 7 7 O Configure Access Info Maintenance 0 Configure Interfaces Network FTP Change Password CN a eel Remote Manager Password Change the FTP password Original password Mew password New password again Change Figure 6 8 Remote management utility Change FIP Password page P e P PRODUCT MANUAL If necessary enter the remote manager password see page 89 Enter the current password
131. oader 2 Tighten the captive screw to 8 0 inch pounds 9 2 kg cm of torque 3 Connect the SCSI cables or cable and terminator to the new tape drive AX Caution Jo void damaging the tape drive make sure the autoloader is powered off when you connect it to the SCSI bus 4 Reconnect the power cord and power on the autoloader as described on page 20 Calibration of the new tape drive occurs automatically during power on APRIL 2005 EXABYTE 110L AUTOLOADER 123 CHAPTER 7 MAINTENANCE The autoloader is now ready to resume operation The new tape drive automatically assumes the SCSI ID of the old drive You may want to perform some hardware exercises to ensure that the autoloader and the newly installed tape drive are communicating correctly see page 58 CLEANING THE AUTOLOADER A Caution A Caution The autoloader s internal components are lubricated at the factory and should not be cleaned or relubricated To protect the internal components from dust keep the autoloader s door closed The only autoloader components that should be cleaned are the tape drive and the operator panel Instructions for cleaning the tape drive are provided on page 53 To clean the operator panel use wipes or cleaners appropriate for LCD screens or computer monitors To avoid scratching the operator panel do not use abrasive cleaners abrasive cleaning implements harsh chemicals or solvents USING TOUCH UP PAINT ON THE HOUSING A p
132. ock limits Operating Storage or Transportation Handling Non Operating 3gfor5 msec 30g at 118 in sec ISTA Procedure 1C Drop and Topple per IEC 68 2 31 The autoloader is unpacked and is picking and placing cartridges from the data cartridge magazine and tape drive The autoloader has not been unpacked The autoloader has been unpacked but no power has been applied d A minimum of 20 shock pulses were applied to the vertical axis The shock pulses were half sine waves and were applied at a rate not exceeding one shock per second Aminimum of three 20g shock pulses were applied to each of the autoloader s six sides Table A 9 lists the vibration specifications for the autoloader during operation non operation storage and transportation The operating specifications indicate the amount of vibration the autoloader can withstand while the enclosed tape drive is reading and writing data Iable A 9 Vibration limits Random Vibration Applied During Operation 1Hz PSD 0 0000040 g Hz 5 Hz PSD 0 0000270 g Hz 10 150 Hz PSD 0 0004048 g Hz 200 400 Hz PSD 0 0001079 g Hz PRODUCT MANUAL 1014250 156 SHIPPING SPECIFICATIONS Table A 9 Vibration limits continued Random Vibration Applied During Non Operation and Storage 1Hz PSD 0 0003 g Hz 3 Hz PSD 0 00055 g Hz 12 100 Hz PSD 0 01 g Hz 400 Hz PSD 0 000003 g Hz Transportation ISTA Procedure 1C Swept Sine Applied During Non
133. of addressable slots gt Sequential mode Autoloader security gt Remote manager security gt Automatic tape drive cleaning EXABYTE 110L AUTOLOADER 83 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY Changing the Emulation Mode If your application software is not yet certified for the 110L you can change the autoloader s emulation mode See page 35 for information about emulation modes To change the emulation mode 1 Click on Configure at the top of the page 2 Click on Configure the library 3 Click on Configure library system A page similar to Figure 6 10 appears ZZO Configure Access Info Maintenance pem Configure Library System Remote Manager Password npe Emulatian mode native C Scan Barcode POST C verify barcode checksums Max Addressable Element C Sequential Restart Sequential Loop Sequential next slot 2 Change Figure 6 10 Remote management utility Library System Configuration page 4 If necessary enter the remote manager password see page 89 5 Select the new emulation mode from the pulldown menu 6 Click on the Change button The change takes effect Note After changing the autoloader s emulation mode you will need to reboot your host computer so that it recognizes the new emulation mode Setting Bar Code Scanning Options If your autoloader is equipped with a bar code scanner you can set options that de
134. oloader information monitor and manage operation across an Ethernet network You can access the remote management utility using a standard web browser This chapter explains how to access the remote management utility and how to set configuration options view information and issue commands through the utility If you plan to use the utility refer to this chapter in conjunction with Chapter 3 Configuring the Autoloader Chapter 4 Operating the Autoloader and Chapter 5 Viewing Autoloader Information EXABYTE 1101 AUTOLOADER 73 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY WHERE TO FIND INSTRUCTIONS 74 The following is a list of tasks you can perform through the remote management utility Instructions are provided on the referenced pages To Perform this Task Access the remote management utility Set the robot control mode Configure the autoloader s interfaces SCSI Ethernet Serial Set configuration options Emulation mode Bar code scanning Maximum number of addressable slots Sequential mode operation Door LCD security Remote manager security Automatic tape drive cleaning Unlock the front door View information SCSI Network Statistics Sensor readings Cartridge inventory History Tape drive Run autoloader demos Issue autoloader commands PRODUCT MANUAL Run the self test Position the robot to an element Park the robot Home the robot Scan bar code label
135. omputer launch HyperTerminal In Hyperlerminal s Connection Description screen enter a name and choose an icon for this communications session In Hyperlerminal s Connect To screen choose the communications port you are using from the Connect Using field Click OK In the Properties screen make sure the fields contain the following values then click OK Bits per second baud rate of the autoloader Data bits 8 Parity bits none gt Stop bits 1 gt Flow control none 1014250 APRIL 2005 UPGRADING AUTOLOADER FIRMWARE AND CREATING DIAGNOSTIC LISTINGS 5 Check the ASCII setup from HyperTerminal a From the File menu select Properties b In the Properties screen select the Settings tab c In the Emulation mode field select ANSI d Click on the ASCII Setup button e Inthe ASCII Setup screen make sure none of the boxes have check marks Uncheck the boxes if necessary f Click OK in the ASCII Setup screen g Click OK again in the Properties screen 6 The Console program should now appear in Hyperlerminal s main window If necessary type redraw and press Enter to refresh the screen 7 Ifdesired type help and then press Enter to display Console s Help screen as shown in Figure 7 5 Generic Commands help lt screen_name gt show available commands Kscreen name console screen redraw dump Console Screen Names config drive estats inv modese 11 scsim stats demo ehist
136. onfiguration Options 23 Setting Configuration a Checking the Sell usos ace ae densae d gt ae dean eher dn dura quar d 43 EXABYTE 1101 AUTOLOADER vi 4 PRODUCT MANUAL Operating the Autoloader 45 Changing the Robot Control 46 Opening and Closing the Autoloader s Door 47 Operating the Autoloader in Sequential Mode 49 Cleaning the Tape Drive 53 Resetting the Autoloader and Tape 55 rrr 56 Performing Hardware Exercises 58 Storing 62 Viewing Autoloader Information 63 Viewing the Autoloader s Code Version and Serial Number 64 Viewing Autoloader 64 Ncc PPP 65 Viewing Autoloader INQUIRY 67 Viewing the Cartridge 67 Viewing Tape Drive 70 Using the Remote Management Utility 73 Where to Find Instructions 0 eee ee eee eee 74 Accessing the Remote Management 75 Setting Configuration Options ZT Unlocking the Front
137. onsult with Exabyte Technical Support before performing an upgrade 132 PRODUCT MANUAL 1014250 TROUBLESHOOTING AND ERROR CODES This chapter provides basic troubleshooting information for the autoloader and defines error codes that may appear on the autoloader s operator panel TROUBLESHOOTING This section provides suggestions for solving problems that may occur when you are installing and operating the autoloader and the enclosed tape drive AUTOLOADER INSTALLATION PROBLEMS If your autoloader and application software are not communicating after installation check the following v SCSI IDs Make sure that the SCSI IDs you selected for the tape drive and autoloader are not the same as the ID used by any other SCSI device on that bus including the SCSI adapter card Refer to page 29 for information about setting the SCSI IDs Important The autoloader and its tape drive must each have a unique SCSI ID within each SCSI bus Because you may have multiple buses the autoloader does not check for duplicate SCSI IDs It is your responsibility to make sure you do not assign duplicate IDs within a bus v SCSI bus connections Make sure that you have connected the SCSI cables or terminators to the appropriate SCSI connectors on the back of the autoloader See page 18 for more information Make sure that all SCSI cables are securely connected at both ends APRIL 2005 EXABYTE 110L AUTOLOADER 133 CHAPTER 8 TROUBLESHOOTING
138. ontrol mode to Remote see page 78 Click on Maintenance at the top of the page Click on Perform library diagnostic tests Click on Continuously scan bar code labels A page similar to Figure 6 36 appears Configure Access Info Maintenance Maintenance Library Diagnostics Scan Labels T 2 2 2 2 2 2 2 22 2 2 2 2 2 22 2 22 2 2 22 2 22 2 2 2 2 2 2 2 c z 4 Continuously scan bar code labels for the specified number of cycles Number af cycles Scan Labels Figure 6 36 Remote management utility Scan Labels Diagnostics page E Fs Specify the number of cycles for the test Click on the Scan Labels button Note To stop a test in progress click on the Stop button When finished return the autoloader to its original control mode Continuously Picking and Placing a Cartridge To test cartridge picking and placing 1 its 112 PRODUCT MANUAL Set the autoloader s control mode to Remote see page 78 Click on Maintenance at the top of the page Click on Perform library diagnostic tests 1014250 APRIL 2005 ISSUING AUTOLOADER AND TAPE DRIVE COMMANDS 4 Click on Continuously pick and place a cartridge A page similar to Figure 6 37 appears ZZO Configure Access Info Maintenance Say Maintenance Library Diagnostics Pick Put c s it Continuously pick and put cartridge for the specified number of
139. operate as a standalone unit or in a standard 19 inch rack If you plan to use the autoloader in a rack and have obtained the rack mount kit from Exabyte install the autoloader in the rack using the instructions provided in the kit Note lf desired you can mount two 110L autoloaders side by side on a single rack shelf PREPARING AND INSTALLING CARTRIDGES Be sure to use the appropriate cartridges for the tape drive 2 2 shows the cartridge and write read compatibility for the LTO Ultrium tape drive in the autoloader Table 2 2 Tape drive cartridge read write compatibility ITO Ultrium Ultrium 3 slate blue Ultrium 2 purple Ultrium 1 black ITO Ultrium For maximum capacity use Ultrium 2 cartridges with the Ultrium 2 tape drive and Ultrium 3 data cartridges with the Ultrium 3 tape drive APRIL 2005 EXABYTE 1101 AUTOLOADER 13 CHAPTER 2 INSTALLING THE AUTOLOADER PREPARING CARTRIDGES 1 Ifyourautoloader includes a bar code scanner you can affix bar code labels to the cartridges Position each label in the indented area on the cartridge as shown in Figure 2 3 Bar code label Write protect switch Figure 2 3 Bar code label placement and write protect switch location 2 Make sure the write protect switch on each cartridge is set for the desired operation Refer to your cartridge packaging for instructions for setting the write protect switch INSTALLING CARTRIDGES IN THE FIXED SLOTS 1 Open the au
140. or the robot gt Do not open the door unless absolutely necessary During operation open the door only to replace the magazine after the autoloader has processed all the cartridges Never force the door The autoloader will not release the door until it has completed a cartridge move or load already in progress Certain applications may also prevent the door from being opened Do not remove a cartridge from the tape drive or insert a cartridge into the tape drive If you want to remove a cartridge wait until the robot has placed it in the magazine before removing it If you want to add a cartridge add it directly to the magazine 52 PRODUCT MANUAL 1014250 CLEANING THE TAPE DRIVE CLEANING THE TAPE DRIVE APRIL 2005 Under normal operating conditions the LTO Ultrium tape drive in the autoloader does not require regular cleaning The tape drive contains an automatic cleaning mechanism that allows it to clean itself as necessary Occasionally the tape drive may require cleaning with a cleaning cartridge The tape drive monitors its cleaning needs internally and notifies the autoloader when it requires cleaning When cleaning is required the autoloader displays a cleaning message on the Status screen You can clean the tape drive in several ways gt Use the autoloader s Autoclean feature Set up automatic tape drive cleaning during autoloader configuration see page 36 and store a cleaning cartridge in the autoloader The Au
141. orizontal X axis Specify the number of cycles for the exercise Cycle Wrist The robot s wrist rotates from the rear facing position to the front facing position Specify the number of cycles for the exercise Cycle Solenoid The solenoid that controls the locking mechanism on the door opens and closes Specify the number of cycles for the exercise APRIL 2005 EXABYTE 1101 AUTOLOADER 61 CHAPTER 4 OPERATING THE AUTOLOADER STORING CARTRIDGES 62 After you have filled cartridges with data you may want to store them outside of the autoloader to make room for additional cartridges in the autoloader To maximize the shelf life of your cartridges and ensure data integrity follow these storage guidelines 4 PRODUCT MANUAL Store cartridges in a suitable environment Follow the specifications for storage temperature and other environmental requirements as described on the cartridge packaging Do not allow the temperature and humidity in the storage environment to fluctuate Store cartridges with the write protect switch in the protected position See page 14 for information about setting the write protect switch Keep the storage location as free of airborne particulates as possible To eliminate obvious sources of particulates do not permit anyone to smoke eat or drink near the storage area and do not store cartridges near a copier or printer that may emit toner and paper dust Store cartridges as soon as possi
142. osition allows the packing material to be placed on the robot for shipping Home robot Moves the robot to its home position gt Scan bar code labels Causes the robot to scan the bar code labels on the cartridges in the range of locations you specify gt Move cartridge Causes the robot to move a cartridge from the source and destination you specify Running the Autoloader Self Test To run the autoloader s self test 1 zs 6 Set the autoloader s control mode to Remote see page 78 Click on Maintenance at the top of the page Click on Run individual library commands Click on Self test Click on the Self Test button to begin the test When the test is finished return the autoloader to its original control mode Positioning the Robot to an Element To position the robot to an element 1 ki 108 PRODUCT MANUAL Set the autoloader s control mode to Remote see page 78 Click on Maintenance at the top of the page 1014250 APRIL 2005 3 4 ISSUING AUTOLOADER AND DRIVE COMMANDS Click on Run individual library commands Click on Position to element A page similar to Figure 6 33 appears 7 Configure Access Info Maintenance Maintenance Library Commands Position To Element 2 2 2 2 2 2 22 2 2 2 2 2 22 2 22 2 2 22 2 2 2 2 2 2 2 2 2 2 2 2 2 2 c z z z 2 2 4 Position the robot in front of the
143. ot could not place a cartridge because of mechanical problems Pick failure The robot could not pick a cartridge because of mechanical problems No source element No magazine was installed at the selected location No destination element No magazine was installed at the selected location PRODUCT MANUAL Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If the error persists the robot may need to be replaced Contact your service provider Install the magazine or redirect the robot If the magazine is already installed when either of these error codes displays reset the autoloader see page 55 If the error persists contact your service provider 1014250 FRROR CODES Table 8 1 Autoloader error codes continued Source inside drive The robot could not successfully pick a cartridge because it was still loaded in the tape drive R axis does not move The robot could not move along the reach axis Barcode module failure he bar code module is not functioning properly Applicable only if bar code scanner is installed RRC sensor failure The robot gripper sensor failed RRC communication failure The autoloader cannot communicate with the robot gripper command processor RRC command reject An invalid command was sent to the robot command processor Cannot load drive The robot cannot load the cartridge into the tape driv
144. ots and three additional cartridge slots mounted to the left of the tape drive The removable magazine is easily accessible from the front panel and can be used with an interlocking lid to store cartridges outside of the autoloader ww LTO Ultrium tape drive The tape drive is installed in a drive carrier that allows easy installation and removal from the autoloader ww Robotic cartridge handler robot The robot moves cartridges between storage slots and the tape drive APRIL 2005 EXABYTE 110L AUTOLOADER 1 CHAPTER 1 PRODUCT OVERVIEW 4 4 2 PRODUCT MANUAL Optional bar code scanner On some autoloader models the robot includes a bar code scanner that can read labels on cartridges The autoloader stores the bar code information as part of its cartridge inventory Operator panel with LCD display The operator panel allows you to monitor autoloader operations select configuration options and control the robot from the front panel Wide low voltage differential LVD SCSI interface The autoloader and LTO Ultrium tape drive each support independent sets of SCSI messages and commands and can be connected to separate LVD SCSI buses Optional Ethernet port for connection to a 10 100BaseT Ethernet network If your autoloader is equipped with the Ethernet option you can connect the autoloader to an Ethernet network for remote monitoring management upgrading firmware and creating diagnostic listings Built in remote mana
145. ove is complete A move is measured from a slot to the tape drive or from the tape drive to a slot The average move complete time for the autoloader is 12 seconds Move complete time includes the following Average time for the robot to pick the cartridge from the source slot or tape drive 3 seconds Average time for the robot to move the cartridge to the destination slot or tape drive 4 seconds Average time for the robot to place the cartridge in the destination slot or tape drive 5 seconds ROBOT RELIABILITY The mean cycles between failures MCBF for the autoloader s robot is 1 000 000 cycles This value does not include failures attributable to the tape drive data cartridges or the data cartridge magazine During one full cycle the robot completes the following actions Picks the cartridge from a cartridge slot Places the cartridge in the tape drive gt Removes the cartridge from the tape drive Replaces the cartridge in the cartridge slot POWER SPECIFICATIONS This section describes the following power specifications for the autoloader AC input voltages and power consumption Power cord specifications AC INPUT VOLTAGES AND POWER CONSUMPTION The autoloader includes an internal power supply that is capable of accepting 100 to 240 VAC at 50 to 60 Hz The autoloader has automatic AC input voltage selection The autoloader is capable of continuous operation when the AC power experiences interm
146. pe drive are not being used by any host then reset the autoloader see page 55 If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware Set the autoloader to the correct control mode see page 46 No corrective action required Power off the autoloader and install a tape drive see page 121 Install a drive in the drive bay If a drive is already installed when this message displayed contact your service provider If necessary eject the cartridge from the tape drive and remove it manually see page 56 Install a new cleaning cartridge into the fixed slot see page 15 and set the number of cleaning cycles available on the cartridge see page 37 Repeat the cleaning operation if necessary If the error persists contact your service provider Check the tape drive SCSI ID and change it if necessary Make sure the autoloader and tape drive are not being used by any host then reset the autoloader see page 55 If the error persists contact your service provider You may be asked to supply a diagnostic listing you may need new firmware or a new controller card EXABYTE 110L AUTOLOADER 139 CHAPTER 8 TROUBLESHOOTING AND ERROR CODES Table 8 1 Autoloader error codes continued 118 Drive load cmd fail The Open the door and remove the magazine Look for anything autoloader was unable to load a that might be obstructing the ro
147. perator panel menus and opening the door You can enable or disable security in either of the following ways From the operator panel LCD security You can set the security option from the LCD as described in this section Through your autoloader application SCSI security If your application supports this feature you can issue commands from the application to turn security on and off Refer to your software documentation for information Note Whichever method you use to enable security operator panel or application you must also use to disable security That is if you enable security from the LCD you must disable it from the LCD If you enable security through your application SCSI you must disable it through the application When you enable security the following activities are prevented gt Changing the robot control mode gt Changing configuration settings except baud rate gt Changing the SCSI Menu options Changing the Ethernet Menu options Cleaning the tape drive gt Using the Demo Menu gt Using the Command Menu Unlocking and opening the door LCD security only If you attempt to perform any of these operations when security is enabled the autoloader displays a message that states security is active Important LCD security includes prevention of access through the door If you enable security through your application access through the door is not prevented Separate commands for p
148. port 110L 35 installing 12 limited license for cartridge slots 40 remote management utility 73 to 120 specifications 149 to 160 statistics 64 to 65 Status screen 24 storage capacity 149 storing cartridges 62 subnet mask 32 system sensors 65 to 66 tape drive cleaning 36 to 38 53 to 54 description 4 ejecting cartridges manually 56 to 57 replacing 121 to 124 resetting 55 to 56 viewing information about 70 to 71 APRIL 2005 INDEX tape drive carrier 4 Technical Support iv terminator installing 18 requirements 11 transfer rate 150 troubleshooting 133 to 142 unload button location 57 using to eject cartridges 57 unlocking the door 47 unpacking 10 vibration limits 156 weight autoloader 150 shipping 157 wide SCSI 17 EXABYTE 110L AUTOLOADER 165 INDEX Notes 10142 166 PRODUCT MANUAL 50
149. r 0 to turn the option off Press ENTER The new setting appears on the screen LIMITING THE NUMBER OF SLOTS USED MAX ADDRESSABLE SLOT OPTION Some applications base licensing fees on the number of cartridge slots in the autoloader If you don t plan to use all of the slots in the autoloader use the Max Addressable Slot option to limit the number of slots used and reported to the application When the Max Addressable Slot is set to a value less than 10 the default the autoloader will not allow any commands with source or destination element addresses greater than that number To set the Max Addressable Slot option 1 p PRODUCT MANUAL If the security option has been enabled disable it see page 42 Change the control mode to LCD see page 46 Press to display the menus or return to the top of the menu selections Press the down arrow key until Config Menu appears on the screen then press ENTER Press the down arrow until Max Addressable Slot appears This screen shows the current value 10 Addressab Press ENTER The following screen appears Ma x Addressable S lot 10 4 Use the up or down arrow key to select the desired slot number then press ENTER The screen displays the new setting 1014250 SETTING CONFIGURATION OPTIONS SETTING UP AUTOLOADER SECURITY To prevent unauthorized users from disrupting autoloader operation you can set up a password for accessing o
150. rary n format i 2 Press ENTER Press the down arrow key until Def Inq Vend ID appears f Inq Vend EXABYTE 3 Press the down arrow key to display Def Inq Prod ID E Def Inq Prod Exabyte VIEWING THE CARTRIDGE INVENTORY The Cartridge Inventory screens allow you to view information the autoloader maintains for each element Elements are physical locations in the autoloader that can accept a cartridge the magazine slots the fixed slots the tape drive and the robot Information maintained in the inventory includes whether an element contains a cartridge bar code label information for the cartridge the exact location of an element and how many positioning retries have occurred at an element The autoloader uses this information to process commands from the autoloader software Viewing cartridge inventory information can aid in troubleshooting autoloader problems APRIL 2005 EXABYTE 1101 AUTOLOADER 67 CHAPTER 5 VIEWING AUTOLOADER INFORMATION To view the cartridge inventory 1 Press to display the menus The Cartridge Inventory screen appears 2 Press to display the Cartridge Inventory screen The Cartridge Inventory screen shows information about the slots in the magazine M 1 through 7 the fixed cartridge slots 8 through 10 the drive D and the robot R M1234567 8 9 10 DR 2 5 5 tf The second line of the cartridge inventory screen contain t
151. rcode Checksums 39 bar code scanner description 5 enabling POST Bar Code Scan option 38 setting Verify Barcode Checksums option 39 Baud Rate setting for autoloader 126 box shipping 147 bus See SCSI bus APRIL 2005 INDEX C cable power 20 SCSI 18 capacity of the autoloader 149 cartridge inventory after resetting 55 118 description 5 during POST 151 during self test 151 time required 151 viewing information 67 to 70 viewing through remote management utility 102 cartridge magazine See magazine cartridge slots fixed 6 magazine 5 See also slots cartridges affixing bar codelabels 14 ejecting manually 56 to 57 moving with a Move Cartridge command 61 preparing and installing 14 to 16 selecting 12 storing 62 viewing inventory information 67 to 70 Clean Drive option 53 Clean Slot option 36 cleaning autoloader 124 setting up automatic drive cleaning 36 to 38 tape drive 53 to 54 EXABYTE 1101 AUTOLOADER 161 INDEX cleaning cartridge enabling the Clean Slot option 36 installing 15 requirements 13 setting the counter for cycles left 37 Cleaning Tape Cycles Left option 37 closing door 49 code load See firmware code version 64 commands issuing to autoloader 60 to 61 compatible tape cartridges 15 components back panel 6 front panel 3 internal 4to6 warning aboutreplacing 121 configuration accessing options 23 to 27 automatic drive cleaning 36 to 38 bar code scanning 38 to 40
152. rd communications package available with Microsoft Windows Connecting the Serial Cable Connect the 9 pin cable to a serial port on the host computer and to the serial port on the back of the autoloader Figure 7 4 shows the location of the serial port 9 pin serial port Figure 7 4 Location of serial port APRIL 2005 EXABYTE 110L AUTOLOADER 125 CHAPTER 7 MAINTENANCE 126 Setting the Autoloader s Baud Rate Before accessing Console you may need to change the baud rate for the autoloader so that it matches the host computer s baud rate The autoloader s default rate is 9600 To change the baud rate 1 Press to display the menus Press the down arrow key until Config Menu appears then press ENTER The Baud Rate Menu displays the currently selected baud rate Baud Rate 9600 Press ENTER An informational message appears then the following screen appears Baud 96001 Use the up or down arrow Key to select the baud rate that matches the baud rate of the host computer then press ENTER Accessing Console using HyperTerminal Note These instructions assume you are using HyperTerminal a communications package available with Microsoft Windows If desired you can use a different terminal emulation software package To access Console using Hyperlerminal 1 2 PRODUCT MANUAL From your c
153. re are no obstructions and the error persists contact your service provider EXABYTE 110L AUTOLOADER 141 CHAPTER 8 TROUBLESHOOTING AND ERROR CODES Table 8 1 Autoloader error codes continued 213 Invalid Xcard configuration An Make sure the autoloader and tape drive are not being used invalid combination of expansion by any host then reset the autoloader see page 55 cards is installed in the If the error persists contact your service provider An autoloader expansion card may not be properly installed or the wrong card is installed Invalid Slot Config The Change the Max Addressable Slot to a value greater than 1 Maximum Number of Slots is set see page 40 or turn off the Clean Slot Option see page 36 to 1 and the last slot is configured as a cleaning slot OS failure The autoloader s Make sure the autoloader and tape drive are not being used operating system experienced an by any host then reset the autoloader see page 55 error If the error persists contact your service provider Could not set alarm The autoloader s operating system experienced an error Mbus interrupt timeout The Make sure the autoloader and tape drive are not being used robot command processor timed by any host then reset the autoloader see page 55 out before setting an interrupt If the error persists the robot may need to be replaced Contact your service provider Mbus acknowledge failure The robot command proces
154. rective actions These error codes do not reflect tape drive errors For information about LTO Ultrium error codes refer to the LTO Ultrium tape drive documentation available from IBM Corporation or visit www storage ibm com Most autoloader components can be replaced only by Exabyte approved service providers If you cannot find an obstruction or other obvious cause for the problem contact your service provider Unless you have a self maintenance contract do not attempt to replace any components other than the tape drive If you do you will void your warranty For detailed information about SCSI error conditions refer to the Exabyte 110L 215 221L and 430 SCSI Reference Some corrective actions advise you to reset the autoloader Before resetting make Caution sure there is no SCSI activity on any connected SCSI bus so you do not disrupt communications Table 8 1 lists the autoloader error codes in numerical order Table 8 1 Autoloader error codes Source empty There is no cartridge in the source location for a move command Install a cartridge in the source location or redirect the robot to another location Destination full A cartridge already exists in the destination location for a move command Remove the cartridge from the destination or redirect the robot to another location Open the door and remove the magazine Make sure there is nothing blocking the robot or the tape drive Put failure The rob
155. ress ENTER The following screen appears 5 Usethe arrow keys to set the number of cleaning cycles that remain on the installed cleaning cartridge then press ENTER EXABYTE 110L AUTOLOADER 37 CHAPTER 3 CONFIGURING THE AUTOLOADER Enabling the Autoclean option After setting up the cleaning slot and the number of cleaning cycles remaining you can turn on autocleaning by enabling the Autoclean option 1 Ifthe security option has been enabled disable it see page 42 2 If necessary press to display the menus Press the down arrow key until Config Menu appears then press ENTER 3 Press the down arrow key until Autoclean Option appears This screen shows whether Autoclean is enabled 1 or not 0 4 Press ENTER The following screen appears 5 Press the up or down arrow key to select 1 which turns on the Autoclean option or 0 to turn the option off then press ENTER Note When the Cleaning Tape Cycles Left counter reaches zero the autoloader disables Autoclean and displays a message on the Status screen that reminds you to replace the cleaning tape SETTING BAR CODE SCANNING OPTIONS If your autoloader is equipped with a bar code scanner and you are using bar code labels with your cartridges you can set options that determine when the autoloader scans all of the cartridge labels and whether the autoloader verifies checksum characters on the labels Setting the POST Bar Code
156. reventing door access may be available through your application Refer to your software documentation for information Note If you are using the autoloader s remote management utility see Chapter 6 you can set up a password in the utility to prevent unauthorized users from accessing menu items through the utility that would disrupt operation This password is separate from the password set for LCD security APRIL 2005 EXABYTE 1101 AUTOLOADER 41 CHAPTER 3 CONFIGURING THE AUTOLOADER Enabling Security from the Operator Panel LCD Security To enable LCD security 1 Press to display the menus or return to the top of the menu selections Press the down arrow key until Security appears This screen shows whether security is currently enabled or disabled Security Disabled Press ENTER An informational message appears then the following screen appears Password 000 Use the left and right arrow keys to move across the columns Use the up and down arrow keys to select a number When you have selected a password press ENTER A prompt similar to the one below appears Pas sword 000 Accept Press to accept the new password The Security screen then displays LCD Password Note Once enabled security remains in effect through resets and power cycles Disabling Security from the Operator Panel To disable LCD security 1 Press to display the menus or return to the top of the men
157. rform from the operator panel to test autoloader functions Hardware exercises are available from the Demo Menu and the Command Menu The Demo Menu provides options for running the autoloader in a continuous demo mode where the robot randomly moves cartridges between slots The Command Menu provides options for performing specific robot movements Note You can also perform hardware exercises through the autoloader s remote management utility and through the Console interface program For information about the remote management utility see Chapter 6 For information about Console see page 124 USING ELEMENT INDEXES Elements are the physical locations in the autoloader that can accept a cartridge the robot the magazine slots the fixed slots and the tape drive Each element has an element index that enables the autoloader to identify it Many operator panel functions require you to specify element indexes For example to move a cartridge you must specify the source and destination element indexes The source is the location from which the robot will pick the cartridge The destination is where the robot will place the cartridge Figure 4 5 shows the element indexes for the autoloader Fixed Cartridge Slots Tape Drive 8 9 10 82 Robot 86 Magazine 7 6 5 4 3 2 1 Figure 4 5 Autoloader element index assignments PRODUCT MANUAL 1014250 APRI
158. ridge Inventory Press the up and down arrow keys to loop through the menu options If a menu contains a triangle symbol you can either press to access another screen or menu or you can change values using the operator keys A square symbol m indicates that the screen contains viewable information only EXABYTE 110L AUTOLOADER 25 CHAPTER 3 CONFIGURING THE AUTOLOADER Figure 3 1 shows the organization of the operator panel menus Status Screen Cartridge Robot Mode SCSI Menu Command Inventory Menu Menu SCSI SCSI IDs Ethernet Drive Status Move Cartridge Sequential Emulation Mode Configuration Unload Drive Initialize Element Remote SCSI Parity Network Address Clean Drive Status LCD Option P Address Home Robot Park Position to Element Console SNMP Recipient Subnet Mask Gateway Addr Ethernet Security Read Write Broadcast FTP User FTP Password Self Test Cycle Pick Put Cycle Reach Cycle X Axis Cycle Wrist Cycle Solenoid Park and Unlock Configuration Library Demo Menu Information Security Sequential Mode for Shipping Menu Baud Rate Menu Loop Code Version Clean Slot xx Option Restart Library Serial Num Autoclean Option Next Cartridge System Statistics Cleaning T
159. rs Configure Access Info Maintenance Maintenance Calibration Tape Drive CN a Select the tape drive to be calibrated pi Calibrate Tape Drive Figure 6 42 Remote management utility Tape Drive Calibration page 5 Click on the radio button next to D1 6 Click on the Calibrate Tape Drive button to begin calibration 7 When calibration is complete return the autoloader to its original control mode RESETTING THE AUTOLOADER AND TAPE DRIVE If the autoloader or tape drive has encountered an error and is not operating as expected after you have tried the recommended corrective actions you may need to reset the autoloader or the tape drive Resetting the autoloader causes it to perform its power on self test and a full cartridge inventory If the autoloader is performing a cartridge move operation when it is reset it completes the move operation before it performs the power on self test Resetting the tape drive causes the drive to perform its power on self test and rewind any loaded tape to the beginning Important After the tape drive is reset the drive rewinds the tape but does not eject the cartridge Make sure that it is safe to overwrite the tape before performing a backup so that you don t
160. rtridges One or more data cartridges and a cleaning cartridge may be included Use only data and cleaning cartridges designed specifically for LTO Ultrium tape drives The LTO Ultrium 1 tape drive uses Ultrium 1 data cartridges which are black 100 GB native The LTO 2 tape drive supports Ultrium 1 data cartridges and Ultrium 2 data cartridges which are purple 200 GB native The LTO 3 tape drive supports Ultrium 3 data cartridges which are slate blue 400 GB native It can also read and write Ultrium 2 cartridges and read Ultrium 1 cartridges LTO Ultrium cleaning cartridges For maximum capacity use Ultrium 2 data cartridges with the LTO 2 tape drive and Ultrium 3 data cartridges with the LTO 3 tape drive You can purchase LTO Ultrium ExaPaks 7 data cartridges in a cartridge magazine from Exabyte Rack Mount If you want to install the autoloader in a rack contact Exabyte for the rack mount Hardware Optional kit PREPARING FOR INSTALLATION Before you begin installing the autoloader do the following Make sure that the SCSI host bus adapter card installed in the host computer any necessary device drivers and your backup software are compatible with the autoloader Compatibility information is available at ww w exabyte com If your software application has not yet been certified for the 110L autoloader you can use one of the autoloader s emulation modes see page 35 You can install the software on the host comp
161. s 2 2 2 2 22 2 222 2 22 2 2 2 2 2 2 2 2 2 2 2 4 Select the starting and ending element index to scan Starting index Ending index 82 scan Labels Figure 6 34 Remote management utility Scan Labels page 5 Specify the range of locations to scan in the Starting index and Ending index boxes See page 58 for element index number assignments 6 Click on the Scan Labels button 7 When finished return the autoloader to its original control mode Moving a Cartridge To move a cartridge 1 zi d 110 PRODUCT MANUAL Set the autoloader s control mode to Remote see page 78 Click on Maintenance at the top of the page Click on Run individual library commands 1014250 APRIL 2005 ISSUING AUTOLOADER AND TAPE DRIVE COMMANDS 4 Click on Move cartridge A page similar to Figure 6 35 appears Configure Access Info Maintenance Maintenance Library Commands Move Cartridge 2 2 2 2 2 22 2 22 2 222 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 4 Move the cartridge from the source element index to the destination index Y Source element indes Destination element index 7 Load tape drive Move Cartridge Figure 6 35 Remote management utility Move Cartridge page 5 Specify the source and destination for the move in the Source element
162. s Monitor and manage autoloader operation remotely Down diagnostic information from the autoloader gt Upgrade the autoloader s firmware 9 Pin Serial Port 9 pin serial port allows the autoloader to be connected directly to a computer for diagnostics and firmware upgrades 6 PRODUCT MANUAL 1014250 APRIL 2005 AUTOLOADER COMPONENTS Power Entry Module The autoloader chassis is grounded through the power entry module The module includes the power cord connection and the power switch The power cord connection provides AC power to the internal power supply for the autoloader and the tape drive The power switch allows you to turn power on and off for the autoloader and the enclosed tape drive Fans The system fan provides cooling for the autoloader The drive carrier also includes a fan to provide optimal cooling for the enclosed tape drive EXABYTE 1101 AUTOLOADER 7 CHAPTER 1 PRODUCT OVERVIEW NOTES 8 PRODUCT MANUAL 1014250 APRIL 2005 INSTALLING THE AUTOLOADER This chapter describes how to install the autoloader hardware Installation involves the following steps gt Unpacking the autoloader Obtaining accessories and equipment Preparing for installation Installing the autoloader in a rack optional Preparing and installing cartridges gt Connecting the autoloader to SCSI Connecting the autoloader to Ethernet optional Powering on the autoloader Verifying the hardwar
163. s Move a cartridge page 75 page 78 page 78 page 79 page 83 page 84 page 84 page 85 page 86 page 87 page 89 page 90 page 92 page 93 page 95 page 96 page 100 page 102 page 104 page 105 page 107 page 108 page 108 page 109 page 109 page 110 page 110 1014250 ACCESSING THE REMOTE MANAGEMENT UTILITY To Perform this Task See Run diagnostic tests Scan bar code labels page 112 Pick and place a cartridge page 112 Cycle an axis page 113 Cycle a solenoid page 114 Issue tape drive commands Clean the tape drive page 115 Unload the tape drive page 116 Calibrate the autoloader and tape drive page 117 Reset the autoloader and tape drive page 118 ACCESSING THE REMOTE MANAGEMENT UTILITY APRIL 2005 To access the autoloader s remote management utility 1 ds Connect the autoloader to your Ethernet network as described on page 19 If not already powered on power on the autoloader as described on page 20 Use the autoloader s operator panel to set up the Ethernet interface as described on page 31 Make a note of the autoloader s IP address Launch your web browser and enter the autoloader s IP address in the following format http IP address EXABYTE 110L AUTOLOADER 75 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY 5 Press Enter The utility s Home page appears Figure 6 1 shows an example of the Home page Configure Access Info Maintenance ATO
164. se active terminators such as the AMP 796051 1 SE LVD Multi mode SCSI terminator Termination must be external do not use internal terminators Ethernet Cable For autoloaders that are equipped with the Ethernet option a shielded Ethernet Optional cable is provided You can use this cable to connect the autoloader to an Ethernet network for remote monitoring management firmware upgrades and diagnostics If you want to provide your own Ethernet cable use a shielded Category 5 10 100BaseT connection data grade cable or similar Category 5 cable that is compliant with EIA TIA 568 The autoloader s Ethernet port connector is a pin through hole RJ 45 shielded connector To comply with the regulations and standards listed in Appendix A all Ethernet cables used with the autoloader must be properly shielded APRIL 2005 EXABYTE 1101 AUTOLOADER 11 CHAPTER 2 INSTALLING THE AUTOLOADER Table 2 1 Accessories and equipment for installation and operation continued Accessories and Equipment Serial Cable If you want to connect to the autoloader s Console interface for firmware upgrades Optional and diagnostics use a straight through 9 pin serial cable not a null modem cable Bar Code Labels For autoloaders equipped with a bar code scanner sample bar code labels are Optional included If you want to prepare your own labels refer to the Exabyte Bar Code Label Specification for LTO Ultrium Cartridges on the documentation CD Ca
165. set then follow the steps on the referenced pages Table 3 3 Autoloader configuration options Option SCSI Configuration SCSI IDs Setting SCSI IDs is required for autoloader operation View the Setting SCSI default settings and change them if necessary Configuration Options on page 29 SCSI Parity By default parity checking is enabled If desired you can disable parity checking for the autoloader if the SCSI adapter card connected to the autoloader does not support parity checking APRIL 2005 EXABYTE 110L AUTOLOADER 27 CHAPTER 3 CONFIGURING THE AUTOLOADER Table 3 3 Autoloader configuration options continued Option Ethernet Configuration Fthernet If your autoloader is equipped with the Ethernet option you can set Setting Ethernet Addresses the autoloader s IP address SNMP recipient address subnet mask Configuration and gateway address for communication across an Ethernet Options on network You can also choose whether the autoloader uses a fixed page 31 IP address static addressing or an address assigned by a DHCP server Ethernet If you need to identify the autoloader s SNMP settings to a network Security based monitoring application you can view the autoloader s Read Write and Broadcast community access strings If desired you can change these settings from their default values You can also view and set the autoloader s FTP user name and password used for transferring firmware fi
166. sor failed to respond to a command DHCP server timeout The Set the network address to Static and set the desired IP address Ethernet DHCP server could not see page 31 assign an IP address for the autoloader 222 OS message failure The autoloader s operating system experienced an error 142 PRODUCT MANUAL 1014250 SHIPPING THE AUTOLOADER This chapter describes the process of returning the autoloader for service If you need to return the autoloader for service first contact your service provider If your service provider instructs you to return the autoloader directly to Exabyte contact Exabyte Technical Support see page iv to obtain a Return Materials Authorization RMA number and the shipping address When you have the RMA number follow the instructions on the following sections PREPARING THE AUTOLOADER FOR SHIPPING APRIL 2005 To prepare the autoloader for shipping 1 Before powering off the autoloader select Park and Unlock for Shipping from the operator keypad The robot moves to the correct position to accommodate the packing materials and the door unlocks Remove all cartridges from the magazine and fixed slots Make certain the robot gripper and the tape drive do not contain cartridges If you need to eject a cartridge from the tape drive see page 56 Power off the autoloader Remove the power cord the SCSI cables and any terminators Do not ship these items if you are return
167. specified element index Element index Position To Element Figure 6 33 Remote management utility Position to Element page m P a Specify the destination for the robot in the Element index box See page 58 for element index number assignments Click on the Position To Element button When finished return the autoloader to its original control mode Parking the Robot To park the robot 1 di Q9 gt m Set the autoloader s control mode to Remote see page 78 Click on Maintenance at the top of the page Click on Run individual library commands Click on Park robot Click on the Park button Homing the Robot To move the robot to its home position 1 2 C2 Set the autoloader s control mode to Remote see page 78 Click on Maintenance at the top of the page Click on Run individual library commands Click on Home robot Click on the Home button When finished return the autoloader to its original control mode EXABYTE 110L AUTOLOADER 109 CHAPTER 6 USING THE REMOTE MANAGEMENT UTILITY Scanning Bar Code Labels To scan bar code labels 1 2 C2 A Y Set the autoloader s control mode to Remote see page 78 Click on Maintenance at the top of the page Click on Run individual library commands Click on Scan bar code labels A page similar to Figure 6 34 appears Configure Access Info Maintenance Maintenance Library Commands Scan Label
168. suing commands through the autoloader s operator panel You can use this mode to move cartridges and perform hardware exercises and demos Note You can use most operator panel functions without setting the autoloader to LCD mode You only need to use LCD mode when you want to control robot motion from the operator panel When the autoloader is operating in Console mode robot motion is controlled from a terminal connected to the autoloader s serial port Note You do not need to switch to Console mode if you want to create diagnostic listings for technical support or upgrade firmware For information about these tasks see page 124 46 PRODUCT MANUAL 1014250 OPENING AND CLOSING THE AUTOLOADER S DOOR To change the robot control mode 1 ida If the security option has been enabled disable it see page 42 Press to display the menus then press the down arrow until Robot Mode appears The Robot Mode screen shows the current mode Robot Mode SCS Press ENTER An informational message appears then the following screen appears 1 Mode SCS Use the arrow keys to select the desired mode and press ENTER The screen shows the new selection OPENING AND CLOSING THE AUTOLOADER S DOOR A Caution APRIL 2005 You can access cartridges and the tape drive by opening the autoloader s door Note Whenever you open and close the door the autoloader performs the cartridge inventor
169. t Address To set the SNMP trap recipient address 1 Click on Configure at the top of the page N Click on Configure the interfaces Q9 Click on Configure the network interface A Click on Configure SNMP page similar to Figure 6 6 appears 80 PRODUCT MANUAL 1014250 APRIL 2005 SETTING CONFIGURATION OPTIONS Configure Access Info Maintenance Configure Interfaces Network SNMP edes met ies et Sea et Smee es ee Idest ee ee Sce ee eS eee capi reet Y Remote Manager Password Trap recipient IP address 0 fo fo fo Change as ae ay Ria Ra ey ka d Figure 6 6 Remote management utility SNMP Configuration page 5 If necessary enter the remote manager password see page 89 6 Entera new value for the trap recipient IP address as desired 7 Click on the Change button The change takes effect Changing the FTP User Name and Password To change the FTP user name Click on Configure at the top of the page N Click on Configure the interfaces C2 Click on Configure the network interface Click on Configure FTP a Click on Change the FTP user name A page similar to Figure 6 7 appears Configure Access Info Mai
170. t one end of the cable into the autoloader s Bthernet port until you hear it snap into place The Ethernet port is located on the back of the autoloader as shown in Figure 2 10 Ethernet port Figure 2 10 Location of Ethernet port 2 Connect the other end of the cable to the network or directly to the server you plan to use to monitor the autoloader or upload firmware When you perform autoloader configuration you will configure the autoloader s Ethernet interface see page 31 EXABYTE 110L AUTOLOADER 19 CHAPTER 2 INSTALLING THE AUTOLOADER POWERING ON THE AUTOLOADER To power on the autoloader 1 Make sure that the power switch on the back of the autoloader shown in Figure 2 11 is off the 0 is pressed Power connector Power switch Figure 2 11 Location of the autoloader s power connector and power switch 2 Connect the female end of the power cord to the power connector on the back of the autoloader Important Two power cords are shipped with the autoloader One for use in the US and Canada and one for use in Europe Use the correct power cord for your location See page 153 for power cord requirements for other locations 3 Plug the male end of the power cord into the power source Note The autoloader has autoranging voltage selection so you do not need to change the voltage setting 4
171. te the tape before performing a backup so that you don t lose previously recorded data If necessary eject the cartridge as described on page 56 To reset the autoloader or tape drive from the operator panel Before resetting make sure the autoloader or tape drive are not communicating across the SCSI bus The reset may disrupt communications on the SCSI bus 1 Press the key The following screen appears If you want to reset the autoloader only use the down arrow key to display Reset Library shown below EXA BYTE 110L AUTOLOADER ec CHAPTER 4 OPERATING THE AUTOLOADER If you wan to reset the tape drive only use the down arrow key to display Reset Drive 1 Drive 1 Ready Tape Out Press ENTER At the confirmation prompt press again The autoloader performs the reset operation EJECTING A CARTRIDGE 56 If a tape drive problem occurs that requires intervention you may need to eject a cartridge from the tape drive You can either eject the cartridge by using the operator panel or by opening the autoloader s door and pressing the tape drive s unload button EJECTING A CARTRIDGE USING THE OPERATOR PANEL To eject a cartridge using the operator panel T pa PRODUCT MANUAL If the security option has been enabled disable it see page 42 Change the control mode to LCD see page 46 Press to display the menus Press the down arrow key until Drive Menu appears
172. ter is greater than O EXABYTE 1101 AUTOLOADER 53 CHAPTER 4 OPERATING THE AUTOLOADER 54 When the tape drive requires cleaning Ms 2 PRODUCT MANUAL If security has been enabled disable it see page 42 Change the control mode to LCD see page 46 Press to display the menus Press the down arrow key until Drive Menu appears Drive LTO BM Press ENTER The Drive Status Menu appears Drive Status READY NOTAPE Use the down arrow key to select Clean Drive Then press ENTER The following activities occur gt The robot picks the cleaning cartridge from its slot and inserts it in the tape drive gt The tape drive automatically performs the cleaning process and ejects the cartridge when the process is complete in several minutes gt The robot picks the cleaning cartridge from the tape drive and replaces it in its slot Confirm that the cleaning completed successfully by looking at the operator panel The cleaning message should be gone If the cleaning was not successful the cleaning material in the cartridge may be expended Replace the cleaning cartridge and clean the tape drive again Important lf the tape drive ejects the cleaning cartridge immediately after loading it you need to replace the cleaning cartridge To order cleaning cartridges contact Exabyte see page iv When the cleaning is complete return the autoloader to its original control
173. termine when the autoloader scans all of the cartridge labels and whether the autoloader verifies checksum characters on the labels If you want the autoloader to scan all bar code labels whenever it is powered up or the door is opened and closed you can enable the POST bar code scan option By default this option is disabled See page 38 for more information about this option 84 PRODUCT MANUAL 1014250 SETTING CONFIGURATION OPTIONS If your bar code labels contain checksum characters you should enable the Verify Barcode Checksums option By default this option is disabled See page 39 for more information about this option To enable or disable the bar code scanning options 1 Click on Configure at the top of the page 2 Click on Configure the library 3 Click on Configure library system A page similar to Figure 6 11 appears 7 7 O Configure Access Info Maintenance Configure Library System eee 1 Remote Manager Password Emulation made native Scan Barcode on POST verify barcode checksums Max Addressable Element C Sequential Restart M Sequential Loop Sequential next slot 2 Change Figure 6 11 Remote management utility Library System Configuration page 4 If necessary enter the remote manager password see page 89 5 Check or uncheck the Scan Barcode on POST box 6 Check or uncheck the Verify barcode checksums box 7 Click on the Change button
174. this procedure be sure that the autoloader s power switch is in the off position and the power cord is disconnected from the outlet EXABYTE 1101 AUTOLOADER 121 CHAPTER 7 MAINTENANCE REMOVING THE TAPE DRIVE 1 Disconnect the SCSI cable s and terminator if present from the back of the tape drive The SCSI connectors for the tape drive are accessible from the back panel see Figure 7 1 Tape drive SCSI connectors Figure 7 1 Location of tape drive SCSI connectors 2 From the back panel use a 2 Phillips screwdriver to release the captive screw that secures the tape drive carrier to the autoloader see Figure 7 2 Handle Captive screw Figure 7 2 Location of captive screw and drive carrier handle 122 PRODUCT MANUAL 1014250 REPLACING THE TAPE DRIVE 3 Remove the drive carrier by grasping the handle and pulling it directly out of the autoloader Important The drive carrier weighs 4 5 kg 10 pounds make sure you support the bottom of the carrier as you remove it INSTALLING THE NEW TAPE DRIVE 1 Insert the tape drive so that the handle is at the left and the fan is at the bottom as shown in Figure 7 3 The tape drive should slide easily toward the front of the autoloader Figure 7 3 Sliding the tape drive into the autol
175. tion you must issue commands from the application to allow access To unlock the door 1 Set the autoloader s control mode to Remote see page 78 2 Click on Access at the top of the page 3 Click on Unlock the library s front door A page similar to Figure 6 19 appears ZZO Configure Access Info Maintenance Access Unlock Front Door pei Door Password Remote Manager Password Unlock Figure 6 19 Remote management utility Unlock Front Door page 4 If necessary enter the door password see page 87 5 necessary enter the remote manager password see page 89 6 Click on the Unlock button The front door unlocks After you have finished removing and replacing cartridges close the front door The door locks automatically 92 PRODUCT MANUAL 1014250 VIEWING INTERFACE AUTOLOADER AND TAPE DRIVE INFORMATION VIEWING INTERFACE AUTOLOADER AND TAPE DRIVE INFORMATION APRIL 2005 The autoloader maintains an internal database containing information about its configuration and operations You can view this information through the remote management utility Click on Info at the top of the page to view the Info page Figure 6 20 shows an example of the Info page Configure Access Info Maintenance eee a version 1 1 1 EFirrnware version 3 1 2 Library S N 00000012 EInterface information Library information Tape drive inform
176. to the axis you want to test 6 Specify the number of cycles for the test 7 Click on the Test Axis button Note To stop a test in progress click on the Stop button 8 When finished return the autoloader to its original control mode Continuously Cycling a Solenoid To test a solenoid 1 Set the autoloader s control mode to Remote see page 78 2 Click on Maintenance at the top of the page 3 Click on Perform library diagnostic tests 114 PRODUCT MANUAL 1014250 APRIL 2005 ISSUING AUTOLOADER AND TAPE DRIVE COMMANDS 4 Click on Continuously cycle a solenoid A page similar to Figure 6 39 appears ZZ Configure Access Info Maintenance Maintenance Library Diagnostics Solenoid Ds a Pokal es RO aa ake eS ae BRS Ra a pom mam ee ERT Re wamypom mam pom mam mom am pomo way pom ET Re mam pom mam ee wa pum vam ae RS mom vam p mam Continuously unlock and lock a solenoid for the specified number of cycles C Door EEPnrt Number of cycles 5 TestSolenoid ESAZIZOCCENESZOCYE AE TOC EAE EU EE ME PEU ela esee a des a adum Quse us ee destine Quse es ree destine des ine ca ee inn Quse es ae desides We ined ae e inn Quse us ee ce d em Une Figure 6 39 Remote management utility Solenoid Diagnostics page 5 Click on the radio button next to Door Note The EEPort option is not applicable to the 110L 6 Specify the number of cycles for t
177. toclean option instructs the autoloader to clean the tape drive automatically when necessary and without disrupting normal operation gt Use the Clean Drive option from the autoloader s operator panel Use the Clean Drive option described in this section and a cleaning cartridge stored in the autoloader to clean the drive when the autoloader or software notifies you to do so gt Use your software s cleaning option Set the cleaning option in your software application if available so that the software monitors drive cleaning requirements and automatically performs cleanings using a cleaning cartridge stored in the autoloader Refer to your software documentation for information about setting up this option USING THE CLEAN DRIVE OPTION Before using the Clean Drive option make sure that Acleaning cartridge is installed in the appropriate slot see page 15 gt You have set the Clean Slot option which designates a permanent storage location for a cleaning cartridge See page 36 You have set the Cleaning Tape Cycles Left option which is a counter that tracks the number of times a cleaning cartridge has been used When you install a new cleaning cartridge you must use this option to set the number of cleaning cycles that remain See page 37 You have turned the Autoclean Option off See page 38 Note The Clean Drive option is only available if the Clean Slot option is configured and the Cleaning Tape Cycles Left coun
178. toloader to use 8 slots place the cleaning cartridge in slot 8 See page 58 for the cartridge numbering scheme Do not use cleaning cartridges other than those approved for LTO Ultrium tape drives Using other types of cleaning cartridges will void your warranty Carefully follow all instructions and recommendations provided with the cleaning cartridge APRIL 2005 EXABYTE 1101 AUTOLOADER 15 CHAPTER 2 INSTALLING THE AUTOLOADER INSTALLING CARTRIDGES IN THE MAGAZINE 1 Install cartridges in the magazine so that the write protect switches are positioned away from the alignment guides as shown in Figure 2 6 Write protect switch Magazine alignment guides Figure 2 6 Installing cartridges in the magazine 2 Insert the cartridge magazine into the autoloader so that the alignment guides are up as shown in Figure 2 7 and the alignment grooves are down The magazine can only be inserted one way do not try to force it into the autoloader Important The magazine fits only one way do not try to force it into the autoloader If the magazine does not slide in easily check its orientation and re insert it 3 Close the autoloader s door Magazine alignment guides Figure 2 7 Installing the magazine in the autoloader 16 PRODUCT MANUAL 1014250 CONNECTING THE AUTOLOADER TO SCSI CONNECTING THE AUTOLOADER TO SCSI APRIL 2005
179. toloader s door as shown on page 10 2 Remove the magazine to access the fixed slots Grasp the handle and pull straight out see page 10 3 Install cartridges into the fixed slots with the write protect switches down and facing out as shown in Figure 2 4 Fixed slots Cartridge Figure 2 4 Installing cartridges in the fixed slots 14 PRODUCT MANUAL 1014250 PREPARING AND INSTALLING CARTRIDGES Note If your software license limits the number of cartridge slots you can use you may need to configure the autoloader to use less than 10 slots see page 40 4 Ifyou plan to use a separate cleaning cartridge to clean the tape drive place the cleaning cartridge in the fixed slot closest to the tape drive as shown in Figure 2 5 use this slot for a cleaning cartridge you must set the Clean Slot option during autoloader configuration described on page 36 Cleaning ONY cartridge ox optional 20 Figure 2 5 Installing a cleaning cartridge Note If you are using a cleaning cartridge and also set the Max Addressable Slot option see page 40 to less than 10 slots place the cleaning cartridge in the highest addressable slot For example if you configure the au
180. u 42 PRODUCT MANUAL selections Press the down arrow key until Security appears If security is enabled LCD Password appears on this screen Note Security may have been enabled by your application using a SCSI command the LCD will display SCSI If this is the case security must be disabled by your application Security LCD Password Press ENTER The following screen appears Password 000 1014250 CHECKING THE SETUP 3 Enter the LCD security password set previously Use the left and right arrow keys to move across the columns Use the up and down arrow keys to select a number Press ENTER Security is disabled CHECKING THE SETUP APRIL 2005 After configuring the autoloader check the setup by performing the exercises suggested below While these exercises are not required it is a good idea to verify that your software and hardware are properly communicating before you begin operation Use the options on the Demo Menu or Command Menu to exercise the hardware These exercises help determine whether the autoloader hardware components are operating properly See page 58 for instructions Note These hardware exercises require changing the control mode to LCD as described on page 46 When you complete the exercises be sure to change the autoloader s control mode back to SCSI which is the standard operating mode for the autoloader ww If you have not already done so install
181. under a character you want to change Use the up and down arrow keys to scroll through letters You can enter a user name of up to 16 characters When you have finished changing all of the desired characters press to save your changes The FTP User screen displays the new user name To change the FTP password press the down arrow key until the FTP PW screen appears Exabyte is the default FTP password for the autoloader F T P PW Exabyte Press to display the screen for changing the password Exabyte t 1014250 APRIL 2005 SETTING CONFIGURATION OPTIONS 9 Use the left and right arrow keys to move the screen arrow 1 across columns until it is under a character you want to change Use the up and down arrow keys to scroll through letters You can enter a password of up to 16 characters When you have finished changing all of the desired characters press to save your changes The FTP PW screen displays the new password CHANGING THE EMULATION MODE If your software has not yet been certified for the Exabyte 110L autoloader you can select an option that allows the autoloader to emulate an Exabyte 210 430 or 480 library By default the autoloader returns Exabyte 110L in response to a SCSI INQUIRY command from an application Changing the emulation mode causes the autoloader to return EXB 210 Exabyte 430 or EXB 480 instead Because most library applications are certified for th
182. uter before or after autoloader installation However if you install the software first you may need to reconfigure it for use with the autoloader after autoloader installation is complete gt Plan the SCSI bus connections for the autoloader and make sure you have the necessary SCSI cables and terminators The autoloader includes two SCSI devices the autoloader itself and the tape drive If desired you can connect each device to a different SCSI bus Before beginning installation determine how many SCSI buses you will connect to the autoloader and which bus you will connect to which device see page 17 for guidelines Obtain the required SCSI cables and terminators for these connections 12 PRODUCT MANUAL 1014250 INSTALLING THE AUTOLOADER IN A RACK Locate an appropriate area for the autoloader The autoloader must be operated on a level surface There must be approximately 15 cm 6 inches of open area behind the autoloader for adequate air flow Ensure that the work area is free from conditions that could cause electrostatic discharge ESD Discharge static electricity from your body by touching a known grounded surface such as a computer s metal chassis A Warnin Before performing any installation or maintenance procedures be sure that the 5 autoloader s power switch is off and that the power cord is disconnected from the autoloader and the outlet INSTALLING THE AUTOLOADER IN A RACK The autoloader is designed to
183. word Configuration Disable page 4 Enter the remote manager password Note The password is case sensitive 5 Clickon the Change button The password is disabled Setting Up Automatic Tape Drive Cleaning If you want the autoloader to automatically perform tape drive cleanings you can enable the Autoclean option activate the cleaning cartridge slot and specify the number of cleaning cycles available on the cleaning cartridge See page 36 for more information about these settings Important If you plan to use automatic cleaning make sure that you have installed a cleaning cartridge in the cleaning cartridge slot location see page 15 If your autoloader software has a cleaning option be sure to turn that option OFF To set up automatic tape drive cleaning 1 Click on Configure at the top of the page 2 Click on Configure the library 90 PRODUCT MANUAL 1014250 APRIL 2005 SETTING CONFIGURATION OPTIONS C2 Click on Configure drive cleaning settings A page similar to Figure 6 18 appears This page indicates the current slot designated for a cleaning cartridge the number of cleaning cycles remaining for the cleaning cartridge if present and whether the Autoclean option is enabled or disabled Configure Access Info Maintenance Configure Library Drive Cleaning T 2 2 2 2 222 222 2 22 2 2 2 2 2 2 2 2 2 2 2 2 4 BCleaning cartridge 10 Cleaning cycles 0
184. y process Opening the Door To open the autoloader s door s If the security option has been enabled disable it see page 42 2 Pressthe button At the Unlock Door prompt press ENTER 3 Wait while the robot moves to the park position at the far right Do not force the door open The door s interlock mechanism may be prevented from releasing by LCD security or by the application software EXABYTE 1101 AUTOLOADER 47 CHAPTER 4 OPERATING THE AUTOLOADER 4 Pull open the door as shown in Figure 4 1 s Yj ef Figure 4 1 Opening the autoloader s door Removing and Replacing the Magazine To remove and replace the cartridge magazine 1 Remove the magazine by grasping the handle and pulling it straight out as shown in Figure 4 2 Magazine handle Figure 4 2 Removing the magazine 2 If desired replace cartridges in the magazine and fixed slots see page 13 48 PRODUCT MANUAL 1014250 OPERATING THE AUTOLOADER IN SEQUENTIAL MODE 3 Insert the magazine into the autoloader so that the alignment guides are up as shown in Figure 4 3 and the alignment grooves are down Important The magazine fits only one way do not try to force it into the autoloader If the magazine does not slide in easily check its orientation and re insert it Magazine alignment guides

Exabyte 110L Ultrium Tape Drive

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